132834-returning-player-all-characters-gone

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Hi there! 
As mentioned, please be sure you're on the right server (we have both EU and NA servers for you to check), your characters may just be hiding from you. :) 	
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I haven't played Wildstar probably since launch, tried to come back then had issues with the Authenticator so gave up!
 
So with F2P arriving, I reset my Authenticator and logged in to see that my old characters have gone. Was there a wipe? Or am I doing something wrong? My login information has NOT changed.
 
Thanks
 
 	
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			Make sure you're looking on the correct server.	
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			Thanks for the quick reply - I only see 2 servers and my toons arent on either of them :(	
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Thanks for the quick reply - I only see 2 servers and my toons arent on either of them :(
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Have you swapped regions? What level where they? Were they out of the Arkship (tutorial)? You can swap regions by clicking the cog on the launcher on the top right hand side. 
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			i've changed region but my char is vanish.... there are not in europe there are not in US servers... and now?	
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			Same thing for me, checked both regions just to be sure, and my characters aren't on either one.	
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i've changed region but my char is vanish.... there are not in europe there are not in US servers... and now?
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			i've PAY the game and PAY 2 months and do 30 levels, can you delete a char i've pay to do it??? this is a good reason to uninstall the game, if i can take my aold char and done it i'm pretty happy to do, if i need to do all from the start..... adios...........
			
				
	Edited September 29, 2015 by MaxCancer	
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			Sooo, i finally log in to the game after months offline, and ALL my toons are GONE. i have switched regions etc but they are nowhere to be found :/ Max level and mid level characters, all gone :/ 	
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			Oh damn, im a returning player as well. Stopped playing a few weeks after the strain drop. Im still not able to log on to my account due to an authenticator issue and im still waiting for a response to my ticket for unlinking the authenticator from my account. Im scared that when I do finally get to log on, my maxed level characters might be gone too :/	
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			Same thing happend to me. Played the beta and launch for a while and got a few chars 20+. Now that it is F2P I wanted to start playing again but my account was suspended for some reason. I made a ticket and after about 4 days waiting it finally got unblocked, but when i login to the game all my characters are gone. I checked checked the EU and US servers but didn't find anything. I really want to start playing again but with all this waiting to get my account back and now to start over with new chars I don't know if I even want to start playing again ='(	
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			Yea mine are gone too. Very disappointing. =/	
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			I found my characters on a realm ^^	
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I am a returning player. I played the first month an decided it was not my cup of tea. I had several characters and now when I return I have no characters, I looked on NA and EU. I also have only two character slots. I read when the game went to free to play I would get several character slots as I had pre ordered the game. My characters were not in the tutorial and they were all above level 3. Just a wee bit frustrating. Also, my game codes all have EU behind them. I live and played on the NA server at launch.  I hope this get's ironed out. I did submit a ticket on the 1st of October, with the launch issues I am sure they have a large back log.  
 
Cirran	
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I am a returning player. I played the first month an decided it was not my cup of tea. I had several characters and now when I return I have no characters, I looked on NA and EU. I also have only two character slots. I read when the game went to free to play I would get several character slots as I had pre ordered the game. My characters were not in the tutorial and they were all above level 3. Just a wee bit frustrating. Also, my game codes all have EU behind them. I live and played on the NA server at launch.  I hope this get's ironed out. I did submit a ticket on the 1st of October, with the launch issues I am sure they have a large back log.  
 
Cirran
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Yes, I am. I checked my account's codes it has the pre order one associated with it. Only account I have ever made.
 
Cirran	
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I am a returning player. I played the first month an decided it was not my cup of tea. I had several characters and now when I return I have no characters, I looked on NA and EU. I also have only two character slots. I read when the game went to free to play I would get several character slots as I had pre ordered the game. My characters were not in the tutorial and they were all above level 3. Just a wee bit frustrating. Also, my game codes all have EU behind them. I live and played on the NA server at launch.  I hope this get's ironed out. I did submit a ticket on the 1st of October, with the launch issues I am sure they have a large back log.  
 
Cirran
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I made two new characters at F2P launch. It shows 2/2 slots in use. Not getting credit for my pre order.
 
Cirran	
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I made two new characters at F2P launch. It shows 2/2 slots in use. Not getting credit for my pre order.
 
Cirran
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			I didn't even think to change realms but i found mine on the other realm
			
				
	Edited October 5, 2015 by M1lh0u53	
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My preorder code has been applied. It shows up against my account.
 
Cirran	
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My preorder code has been applied. It shows up against my account.
 
Cirran
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Thank you for trying to help :)
 
Cirran	
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			Has anyone in this thread been able to successfully recover their missing characters? I had a level 30 medic that I played for about two months at launch and thought I would come back to try f2p only to see he's gone. Tried switching regions and searching servers, he's nowhere to be found. I've got an open ticket, but I'm just curious if carbine has been able to do anything for anyone in a similar situation.	
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			Idk what's happing. Returning player aswell, so I want to push this topic. I could still log in with my account, BUT: characters gone, forum has restrictions... ummm? Checked all servers... and I had a max level char and quite some gold etc ._.	
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