IOS Diagnostics

iOS Diagnostics is an utility app developed by Apple for internal use by its Apple Support staff in troubleshooting issues with iOS devices.
==Description==
This app was introduced as a hidden feature of iOS 5, and superseded Behavior Scan, which was used by Genius Bar staff from a Mac running Mac OS X. The iOS version, located at /Applications/iOS Diagnostics.app, was developed so that users could be better helped over the phone if access to an Apple retail store was not practical. The app generates a ticket number and reference code that can be verbally shared with support staff, or wirelessly transmitted from the customer's device to the support staff's device./Applications/iOS Diagnostics.app, The iPhone Wiki. Accessed 2022-06-15.The program genius' run on your iPhone is called... by acfusion29, MacRumors. 2009-03-08.
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In iOS 8.3, an updated app at /Applications/Diagnostics.app was introduced as part of Apple Service Toolkit 2. It can be opened by typing "diagnostics://" into Safari or by entering a diagnostic ticket number at Settings > Privacy > Diagnostics and Usage./Applications/Diagnostics.app, The iPhone Wiki. Accessed 2022-06-15. This was updated again in iOS 10.3 with a Diagnostics mode that can be triggered by booting an iPhone while holding down a combination of buttons and plugging in a Lightning cable that has been connected to power.How to Enter iPhone, iPad CheckerBoard Diagnostics Mode in iOS 10.3 by Uzair Ghani, WCCFtech. 2017-03-03.
===Version history===
*1.1.11
*1.2.1
*1.2.2
*1.3.1
*1.3.3
*1.3.4
==References==
==See also==
*Apple Diagnostics, the equivalent for Macs released since 2013.
*List of Apple internal apps
==External links==
*iOS Diagnostics (Internal App) at The iPhone Wiki
Category:Apple utilities
Category:iOS apps
Category:Troubleshooting
Category:2011 introductions