55715-headstart-issues-31514-page-5

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== Content ==
			Still seem to be flagged as a Guest after deployment of the hotfix.  	
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Hi all,
 
We are currently investigating and tracking the following issues.
 
Players are unable to view Realm List/Enter RealmsUPDATE (FIX): We believe this issue has now been fixed and players can view the Realm List.
STILL ONGOING. Sadly this issue is still affecting someplayers and we are attempting to fix it.
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			at least i can really say u have great reposne to my issue. Lets hope it will be fixed soon!	
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			Greetings7 hours have passed and still i cant log in to the game ..This is one of the worst launches ever ...I thought that you would be prepared  , after the log in problem , the emty realm problem , the redirect to another server (eko) and trying to be on que to Hazak ..I am at last there and waiting ..I am after a long time at 86 and then the game gives me an servie connect error and immidietaly i run the game and from 86 i was back at 160 ....Everyone here expected soem problems but my guess is that everyone thought that after 1-2 hours we could enjoy the game ...Close the servers for 1 hour , fix some things and open them so we can play ..Also it was not a genius idea to have so few servers at the start .. and start opening new servers after a long time ...	
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If we are currently in the queue, should we restart the client since the hotfix was deployed?
 
I am getting annoyed now, 15 mins playtime in 7 hours :/	
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			The only thing the hotfix did was remove my realmlist. 	
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Stop with the whole this is headstart suck it up attitude.
 
These kind of problems should be fixed in beta, not only that, but they have sold pre-orders, they should expect the number of players they are receiving and have taken that into consideration.
Not only that but we're in 2014, with tons of MMO launches over the years, you should think gaming companies started to learn to have their stuff ready for a launch, or postpone it until they did.
 
People have a right to get frustrated, annoyed, angry, it's part of human nature, and when people do not get a service which they are expecting, that's what happens.
 
With that said, it is equally frustrating for the developers who are working hard for this to be fixed, and I am sure if it weren't unprofessionel they would also curse and swear and be incredibly frustrated in public on these forums.	
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NEEED MORE EU PVE REALMS
 
JEEZ...	
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			Am also still flagged as guest after hotfix deployment.	
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			Bag of awesomeness claimed and then gone when I logged back on. No way to reclaim it.	
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Once through to a realm, players Character Creation screen is blank and they cannot progress.UPDATE (POTENTIAL FIX): We believe that completely closing and restarting the game client will fix this issue for some users. Alt-F4 from the character screen and immediately restart the client.
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Still waiting for a new PvE EN server. Come on CRB, this is getting rediculous, Ascendancy and Eko have been full from the beginning.
 
"Plenty of room over on Lightspare EN-EU guys. Just put on a Wizard Hat and Robe and say "Forsooth!" alot. Nobody will notice. ;)" @CRB_Anlath
 
Why the hell would I make a char on a different server when I can't even migrate to a normal server afterwards?? I'm not going to be stuck on a server I don't want to be on because you completely miscalculated the number of users (even though preorder numbers should've given you a pretty damn good idea).	
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I feel like every MMO I've played has been the "worst MMO launch ever" in the first day of head start. 
 
And there's the usual debate among everyone about it being the actual worst MMO launch, and if people should be "compensated" for the missed head start time. Etc. Etc. Etc.
 
The one inexplicable thing is the small number of realms. Outside of that, meh. I guess I'm not gonna lose my mind over a missed day of head start.	
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			Realm list is fixed for me, but I'm still flagged as guest I believe	
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Just spend 3 hours in queue. 
Only to get in with an empty characters screen with no UI. 
 
I proceeded to alt+f4 - logged back in - was on another random server than the one I was *cupcake*ing in queue for - tried to get back into the one where my friends are - BACK AT THE BOTTOM OF THE QUEUE. JESUS *cupcake*ING CHRIST
Never. Take a day off. For this shitty shit again. EVER!
 
Edit: Can't even see the realms now.
 
GREAT
 
Feels so great to pay in advance, knowing you'll get something for it - just to actually WASTE something on it. *cupcake*
Hope you're happy spending all these people as bloody testers for game, maybe instead of headstart maybe, just maybe, try not to *cupcake* this many people, and call it what it is. "Pay to open beta"... or rather "Pay to perhaps get a shot at open beta".	
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Me and a friend have a couple of problems with the EU Hazak server:
 
After loading with a character, if you try the /pgoto, the server kick us. When we try to relog, the character got stuck with the 'loading' bar filled. We need to delete the character, and re-create it (with slightly diferent customization, or we're going to get stuck again) to enter the game with that character.	
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Getting the Guests can't log into full server. Que is for paid player.
And I'm pretty sure I paid. o.o	
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			I've gotten in without a problem, though I cannot claim my preorder items or my boom boxes. It still states they've previously been claimed.	
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			Need link to download hotfix, client wont download	
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			Still not able to claim gear from account inventory.  10-slot bag also disappeared.	
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Unfortunately you believe incorrectly. I've just got through the queue for a 3rd time to be greeted by a screen with no text or anything to click after both a client and a machine restart. This is the third time I have made it through the queue, and the 3rd time I have been greeted by a blank screen.
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			Still being treated as a guest and therefore have no chance of getting on.  Back to bottom of a 3-4 hour queue.	
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			Right i've mamaged to change realm and im in the role playing realm, i will stay in this one for now but hear me, Give me the option to change realm when you fix all your shite.	
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Hia... 
I am still getting a message that my pre-order stuff has already been claimed... or rather, any item I tried (and failed) to claim before the hotfix, I get an error for. The others worked fine.
 
  	
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UPDATE: HOTFIX DEPLOYED. This should address the issues in orange below. Please let us know if you still encounter these issues.Players are treated as Guest and not placed into queues correctly
Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed.
Players cannot create characters/have less character slots than intended
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			Claimed a boom-box successfully after the 'hotfix', but my bag of awesomeness and house deed are still 'already claimed' yet have never shown up.	
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			How do I know if i´m treated as "Guest" in the queues? I´ve a red front text in the que saying "Guest accounts that haven´t purchased Wildstar have lower queue priority." 	
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			Still getting guest account flag and insane queue length	
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{| class="blockquote"
 
UPDATE: HOTFIX DEPLOYED. This should address the issues in orange below. Please let us know if you still encounter these issues.Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed.
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This problem seems to be fixed. 
 
Atleast now it loaded all realms for me. 
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Still getting bounced from EU to NA and back.
Hotfix sadly didn't fix anything on my end. :C	
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Anlkath - if you want to be helpful - TIMESTAMP every update you make to the 1st post here thanks.
 
Asking has a hotfix helped things, since when was it deployed? And no, my 7hour wait is not resolved, and the current login attempt as of 9 mins ago, stil flags me as a scum bag guest (shame you guys didn't tell amazon who could have warned me not to buy from them)	
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			I still wonder why my timer goes from 18min, up to 198houres...? :D atm im bouncing up and down from 10h to 25..joy! :PKeep up the good work :) #ImABeliver	
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After waiting for several hours in Q for Hazak (yes, I know there are other PvP servers, but all of my guildmates are already there playing), I get disconnected. 
 
To my surprise when immediately reconnecting I enter a much shorter Q, but for a DIFFERENT SERVER. I then lost my spot upon re-connecting to Hazak and from spot 800, I got bumped to 3300.
 
Way to go...	
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			Still queued as a guest although purchased digital deluxe edition. Still abnormal queue times, hotfix did nothing.	
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			I was able to claim the Boombox but anything else gave me a C.R.E.D.D. already been claim msg.	
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Once through to a realm, players Character Creation screen is blank and they cannot progress.
UPDATE (POTENTIAL FIX): We believe that completely closing and restarting the game client will fix this issue for some users. Alt-F4 from the character screen and immediately restart the client. 
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			I am still flagged as guest here.	
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			Still Getting the CREDD has already been claimed after claiming an item	
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Why are the queues to log back in to the server so long?
 
I bought the game directly from NC Soft - yet a massive queue to get back into the server with my character on (and my guiild)
 
Its bad to offer a headstart as a perk of buying early and then not deliver the service nearly 9 hours into that head start period?
 
Surely you would know how many copies of the game were sold - so the sever capacity could have been worked out properly - hell - even my 7 year old could do that maths problem!	
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			Hotfix did not work for me after I restarted client.	
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			So glad they did server stress tests, and have a active customer support  :rolleyes:	
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			when will more EN-pve servers be coming online the only servers that are not  full at the moment are FR roleplaying and DE roleplaying no point me making a character on a server i dont want to be on 	
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			Losing entitlement items ( Bag of Awsomeness ) for example when crashing / relogging and cannot be reclaimed? possible fix please?	
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Heyy! Great job with the hotfixing. But the "claim-bug" 
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed.Is still not fixed. If i claim my "Bag of Awesomeness" i get [system]: That C.R.E.D.D. has already been claimed. 
I claimed it on this char, but didnt get it and now im stuck with this message :) Hope to see a fix soon. Thx.
 	
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			Some people do have their level 50 characters from Beta....They transferred gold and gear to their new characters. Name res is also a problem. The ONLY SOLUTION IS A COMPLETE WIPE and bring the servers up with more Capacity !	
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Please fix the issue with name reservation.
 
I don't wanna play my twinks and I don't wanna play my main with another name hoping I can change it later and then it will not be possible...As many times mentioned it could be related to having changed Account-name/email-address after reservation. Cause I've got the same problems and changed my email-address.	
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Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed.
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Well, I pre-ordered this game to play and by God I am going to play it.... Carbine you ain't stopping me !!
 
Nexus is going to bow down to my will !	
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			I've been stuck at the loading screen for a good 10 minutes now trying to login. Loading bar has been full for most of that time. Level 1 Truthiness, Caretaker server, still on the Exile starting ship.	
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			Yeah, I'm still bag and boom box item less...	
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Some people do have their level 50 characters from Beta....They transferred gold and gear to their new characters. Name res is also a problem. The ONLY SOLUTION IS A COMPLETE WIPE and bring the servers up with more Capacity !
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I was just teleporting to the Northern Wilds when you applied the hotfix... now I am stuck on area loading screen...Restarted client etc...
Managed to log now after 5-6 attempts. Looks ok now	
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			I can't "reclaim" the bag of awesomness nor the titles :(	
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I just got an answer to my ticket regarding the "no valid account for eu datacenter" issue:
 
Hi there!We were experiencing an issue that prevented players from being able to login to the game. That issue has now been resolved. Please try logging into the game again. Common issues affecting the game are always posted on our forums. Please review https://forums.wildstar-online.com/forums/index.php?/forum/198-important-information/ for any updates regarding important issues that arise.If you are still experiencing issues, or this does not solve your problem, please reply to this ticket and let us know.Thank you for your patience and continued WildStar support!
 
Just wanted to inform you the issue has NOT been fixed for me, still the same error message, still activated my key 4 days ago. Please fix.	
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			Looks like I'm still being marked as guest for queue. No bueno!	
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			Nearly 7.5 hours since players reported the Name Reservation bug and still no information? ....	
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eu realy needs a pve server more, only 2 and both are full hehe
 
i dont mind the que though but a blank screen once I get through the que is little annoying and then after that I cant log back in :P	
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			Wrong Region i have purchased the game for EU and i am only able to login to US version not EU can you please fix it so i can play with my friends	
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Some people do have their level 50 characters from Beta....They transferred gold and gear to their new characters. Name res is also a problem. The ONLY SOLUTION IS A COMPLETE WIPE and bring the servers up with more Capacity !
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My account is still treated as Guest and my queue goes from 30 minutes to 62 hours, couldn't play for 8 hours now.
 
UPDATE: HOTFIX DEPLOYED. This should address the issues in orange below. Please let us know if you still encounter these issues.
Players are treated as Guest and not placed into queues correctly 	
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No joy here.
 
Everytime I try and do anything (look at mail, sell an item, turn in a quest, loot, etc) I'm crashing to desktop with no error message.	
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			I have the +2% XP buff,but my friend doesnt, and both have the Authenticator !!	
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			How do you know if u are marked as guest? 	
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			For some reason I get into Zhur realm when I get into character select, even tho im playing at Hazak. And when I try change realm nothing comes up.	
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Without reading through every post, a possible suggestion to the No Valid Game Account" 
 
Check that your serial key has been activated on account management, and confirm your subscription.
 
I did this when I preordered, but it has not been registered on my account. I did this now and I log in fine.
 	
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Got a dc from the queue, log back on, no queue but stuck at 
 
"Retrieving characters
Just a moment...."
 
Just a moment.............	
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Without reading through every post, a possible suggestion to the No Valid Game Account" 
 
Check that your serial key has been activated on account management, and confirm your subscription.
 
I did this when I preordered, but it has not been registered on my account. I did this now and I log in fine.
 	
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Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed.
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Still getting guest account flag and insane queue length
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{| class="blockquote"
UPDATE: HOTFIX DEPLOYED. This should address the issues in orange below. Please let us know if you still encounter these issues.Players are treated as Guest and not placed into queues correctly
Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed.
Players cannot create characters/have less character slots than intended
Bag of Awesomness was not fixed during the Hotfix
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			I'm sorry but the login que is absolutely crazy. I understand there are more lower pop realms but for people wanting to level with thier guild this is outragous. I wait two  hours in que to then be brought to a blank screen. I let it sit a few min, reset, and back to a 4 hour wait que. So frustrating. We went through this in beta over and over again. Please carbon.	
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I am now able to get into the new Zhur realm, but I can't change realms (EU) now.
I just see an empty realm list and message box saying "Retrieving realm list" indefinitely.
Alt-F4 is the only way out of it.	
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			People are getting server first achievements while other, paying customers, are flagged as guests and waiting in queue.... not cool.	
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			How do u know if u are as guest in the Q? 	
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Thanks for my invite to Wildstar Queue Simulator: Time spent queueing for W* 7h15 mins Time spent playing 0 seconds current position in queue 2264 estimated connection time 24 hours 27 minutes however I have absolutely no doubt that someone will take the realm down before I get to log in (AGAIN) and I'll be back to the back of the queue again.
 
Badly handled launch is badly handled.	
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			I used to have long queues, but after the hotfix the realm list doesn't work instead :(	
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			Bad developers. No donuts.	
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Im still getting ping ponged from eu to us and back.....
 
Most annoying of all is the fact that I reported this days ago and was told that it had been fixed.
 
This should be top priority, at least people with other problems are actually managing to play :S	
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Players are treated as Guest and not placed into queues correctly. i am having this problem still	
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After trying to get into Hazak all day, this is kind of how I feel:
 
http://www.youtube.com/watch?v=uG2dxUdyMlQ
 
Not to mention the fact that the forums are breaking half the time.	
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			well the game could be a great christmas present for the grand kids if the game ever works for everyone and not just famous youtubers 	
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			Still getting insane queue time and guest flag here	
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			I am stuck at the loading screen at the start of the game "Off World" try some cheats with run as administrator and alt+f4 and restart, but still not working :(	
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			After the fix for the guest issue, i'm getting on to hazak instantly but stuck at "Retrieving characters, just a moment..."	
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			PLEASE LET US DEACTIVATE AUTHENTICATOR WITHOUT WAITING FOR 10H ON RESPONSE FROM SUPPORT	
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			Anyone having issues with the patcher?	
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			get scammed.....cupcake	
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Not having a server wipe after this disaster would just be so disrespectful towards those of us who have not even been able to log on and create a character - EVEN though we have been here since 8.30 before servers going live. Meanwhile others are above level 20 by now, experiencing the actual headstart that we all paid for. 
 
Meh - sums up my feelings right now.	
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			Restarted client to make sure hotfix was properly in place. Still cant access reserved name.	
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Not having a server wipe after this disaster would just be so disrespectful towards those of us who have not even been able to log on and create a character - EVEN though we have been here since 8.30 before servers going live. Meanwhile others are above level 20 by now, experiencing the actual headstart that we all paid for. 
 
Meh - sums up my feelings right now.
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			I'm seeing in red "Guest accounts that haven't purchased WildStar have lower queue priority" and i'm sat at position 729 at this time :)	
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For some reason I get into Zhur realm when I get into character select, even tho im playing at Hazak. And when I try change realm nothing comes up.
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			Someone PLEASE post some manual download links for hotfix and patch .6	
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			Hotfix aint something you download. It's already applied.	
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And some of them are gettting server first achievements.
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			Ok so I changed the realm since realm-list is working now, waited 30 min in queue for lesser populated realm but I still can't create character because character creation screen is still bugged. I have restarded client countless times and your so called fix is not working at all.	
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After the fix for the guest issue, i'm getting on to hazak instantly but stuck at "Retrieving characters, just a moment..."
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			Buys new pc ready to play wildstar! gets locked out because of broken codes from authenticator and no support to help ....	
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			Pre-ordered several months ago.  (Still) In 7 hour queue as guest.	
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Anyone else having problems, when actually trying to enter the game with a newly created character?
 
Loading bar fills up, then it stays on the loading screen.... 	
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			I had received my 10 slot Bag of Awesome and put it in my bags.  However when I logged out and shortly logged back in it had disappeared from my inventory.	
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For those people having problems with an infinite loading screen going from Gambler's Ruin to Northern Wilds, change your texture quality to 'Medium' and restart the game.
 
Looks like the assets are a bit screwed for this zone?	
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After the fix for the guest issue, i'm getting on to hazak instantly but stuck at "Retrieving characters, just a moment..."
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			I have to say this is extremely disappointing, I have not been able to log onto a server where my friends are also playing.  It either shows to me, not enough servers, not enough capacity (maybe both?).  To pay nearly £50 for this is poor service to say the least.  I understand there are issues on 1st day - bit this is now beyond a joke.	
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And some of them are gettting server first achievements.
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			Still treated as guest *cupcake* this	
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Pre-ordered several months ago.  (Still) In 7 hour queue as guest.
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WANTED
 
Realm List
 
DEAD OR ALIVE
 
REWARD: ONE *cupcake*ING CUPCAKE	
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{| class="blockquote"
Hi all,
 
We are currently investigating and tracking the following issues.
 
Players are unable to view Realm List/Enter RealmsUPDATE (FIX): We believe this issue has now been fixed and players can view the Realm List.
STILL ONGOING. Sadly this issue is still affecting someplayers and we are attempting to fix it.
Once through to a realm, players Character Creation screen is blank and they cannot progress.UPDATE (POTENTIAL FIX): We believe that completely closing and restarting the game client will fix this issue for some users. Alt-F4 from the character screen and immediately restart the client.
Various connected issues: Users are not being correctly flagged
UPDATE: HOTFIX DEPLOYED. This should address the issues in orange below. Please let us know if you still encounter these issues.Players are treated as Guest and not placed into queues correctly
Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed.
Players cannot create characters/have less character slots than intended
Bag of Awesomness was not fixed during the Hotfix.
Some users are seeing an Error 15 message preventing login. (2FA)POSSIBLE FIX: We recommend using a hard line into your Router (if possible) rather than a WiFi connection to see if this resolves the issue
Users are reporting their Reserved names are not available.
STILL ONGOING - Sadly we have no further information on this issue at the moment.
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.Update: We're still investigating the issue with "No Valid Game Account".
Some users are still reporting this issue and we are investigating.
We will try and update you with information as we receive it, but there are a lot of moving parts right now and we're trying to get everything up and running so please bare with us! We're working on these issues as fast as possible and are sincerely sorry if you're unable to get in and enjoy WildStar right now.
 
More info as we have it.
 
Thanks for your patience and understanding.
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			Am I the only person who still has the SERVER BOUNCING PROBLEM??	
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			From the select character screen can't enter realm. Just stuck on the "Off World" screen. 	
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			Still being treated as guest even after hot fix. Being 3k+ in queue is not fun.	
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			If i cant log in in the next 8 hours I'm very tempted to ask for a refund.. thats giving you guys 16 and a half hours to sort out an issue with the client not patching.. all that would take is manual links but don't give a shit about us few	
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  NO valid Wildstar game account found for the Europe Datacenter [game Region]. Your Default Datacenter [Game Region] has been changed to North America. Please log in again.....
 
really? still no fix?	
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			Every time I try to claim my digital deluxe items it says they've already been claimed, but this is the only character I have created on my account. 	
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			And my eye patch vanished after logging in and out.	
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			They should totally fix the current issues and do a all-server wipe.Now it's about respect for customers. Slept 2 hours to be on at headstart eu launch and still can't even login 'cause of bouncing eu-us problem.	
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			Still getting treated as guest on kazak	
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Hello.
 
Been in queue like everyone else for 10000 queue. When I finally reach 0 each time, I still get black screen. Alt + f4 it. And logon. Gets loged on but on ANOTHER server....... have to switch to the server I wanna play on. and boom. 3400+ queue again. Life might not be fair. But come on. Fix this already.
 
And what's up with switching me to another server? Any way to fix that? Tried to edit the ini file, but it keeps changing it back. Like Carbine wants me to have that as a main server. Even tho I already created a character on another server. Makes no sense.	
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			Still treated as a guest,,,,7 hour q :angry:	
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 NO valid Wildstar game account found for the Europe Datacenter [game Region]. Your Default Datacenter [Game Region] has been changed to North America. Please log in again.....
 
this sucks so much..
does anyone know if its legally possible to get a refund?
i mean, i paid for headstart. i dont even get a pile of shit...	
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			Still being treated as guest. This hotfix is not working	
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{| class="blockquote"
They should totally fix the current issues and do a all-server wipe.
Now it's about respect for customers. Slept 2 hours to be on at headstart eu launch and still can't even login 'cause of bouncing eu-us problem.
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still getting "Guest accounts that haven't purchased WildStar have lower queue priority"
 
And 3k people in queue on Hazak EU PvP. if my guild wasnt there i would reroll insta!	
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OK Guys, think I was being treated as a guest, then after HotFix around 1535 BST I am now getting message "Client version does not match the game version" after entering numbers for 2nd step of verification.
 
Any ideas?	
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			Still bouncing with the "No valid account" error.  Glad I went ahead and bought my EU Deluxe copy from NCSoft itself, or I'd be raging over something far worse like not having a Realm to choose...	
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			I wish to tell that i lost my eyepatch after a relog too :(	
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			Claimed my 10 slot Bag of Awesomeness earlier. Logged out to take a break. Logged back in, bag is gone and the account inv. window says I've already claimed it and can't claim it again. What do I do?	
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			Was able to claim my Boombox with the hotfix but still unable to claim my pre-order items.	
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who are actulay treated as quest, I meen, are only those who bought the game online who aint treated as quest, what about those who did buy the hardcopy, though hardcopy aint out until june the 3rd here, but I did get a preorder key.
 
so am I quest or not I got no real idea.	
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			Hmmm, when i finally get into the game, the character screen is blank, the solution is to quit and log back in, which results in another 1-4hrs long queue.......why they are opening another pvp server is beyond me, they are medium or light population, the pve english ones are all full, we need more of those.	
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			can you guys increase HAZAK ?	
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			All these people complaining about getting kicked off the game and having to re-log. Me, well, I just want to log-in. :(	
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{| class="blockquote"
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.Update: We're still investigating the issue with "No Valid Game Account".
Some users are still reporting this issue and we are investigating.
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Im still being treated as guest in queue. 
The last time I was able to log in, I tried claiming all of my bonus/deluxe items available to my level, it never gave me them.
Got d/c tried claiming again and got an error about invalid item.
I have not been able to check since hotfix due to being treated as guest in queue and being d/c from queue.	
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			Im still treated as Guest and not placed into queues correctly.	
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			I just logged in and it put me in guest que so for me at least the hotfix did not work.	
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It seems that the realmlist bug is connected to whether you have characters created on your account.When using an account without any characters on it, everything works fine and i can see the list of realms instantly, but if i use an account with characters created then i get stuck retrieving the list of realms.
 
Also editing the files under C:\Users\<my account>\AppData\Roaming\NCSOFT\WildStar\ does not seem to have any effect on the game. Especially the variable "login.realm=<REALM>"	
----
			So the toon that I made at midnight that disappeared still exists on widow server somewhere as I was able to add it as a rival so I can't use the name If only I could delete and remake it. :(	
----
			I´ve had 15 minutes playtime, got disconnected and tried to logg in again for 6 hours without results. I´ve purchased the Deluxe version AND STILL, I´m treated with a GUESTPASS in the queue for Hazak.. : (	
----
			
My account is still getting swapped from EU to NA = I cannot do anything so please stop state that it is fixed, it is not!
 
****DEV ALERT**** THE EU/NA SWAPPING IS STILL AN ISSUE	
----
			
{| class="blockquote"
Hello.
 
Been in queue like everyone else for 10000 queue. When I finally reach 0 each time, I still get black screen. Alt + f4 it. And logon. Gets loged on but on ANOTHER server....... have to switch to the server I wanna play on. and boom. 3400+ queue again. Life might not be fair. But come on. Fix this already.
 
And what's up with switching me to another server? Any way to fix that? Tried to edit the ini file, but it keeps changing it back. Like Carbine wants me to have that as a main server. Even tho I already created a character on another server. Makes no sense.
----
			
{| class="blockquote"
I have found fix for that.
I have used 2 different email addresses to fully access Wildstar.
One for the NCsoft account and
Second one for WildStar account.
 
When you try to log in from your NCsoft account you are bounced between EU and US servers.
When you use your WildStar email it works just fine.
 
Hope it helps.
----
			Despite hotfix, still being flagged as a guest in login queue : / managed to login briefly at about midday after getting kicked out of the queue like 3 times after waiting several hours each time, and did tutorial zone (then the first loading screen I hit it never loaded the next zone : / ) and haven't been able to get through the slog of the login queue since then. Really saddened tbh I was so hyped for the game - I want to be able to experience the game world and lore you guys have been working on all this time as it all looks so awesome! 	
----
			
This is beyond a joke. First of all I couldn't create a character due to the UI bug whilst also waiting in a guest queue for 3 hours, now I have the realm list bug which I didn't have originally. What sheize bender thought having only 1 PVP server at launch would be a good idea? You had 2 in reserve but only made them usable upon realising you didn't have the capacity on 1 server ... IDIOTS!
 
Also, due to the lack of Headstart, can I assume that those of us who paid for it will get a refund on the cost as it was not *fit for purpose* on release?	
----
			
My guild one of the biggest PvP guilds are moving from Hazak to Zhur as Hazak is gonna be unplayable for a long time with ques etc.
Game have cross server who cares.	
----
			Challenge Begins! Attempt to log in ;)	
----
			
No valid Wildstar game account found for the Europe Datacenter [game Region]. Your Default Datacenter [Game Region] has been changed to North America. Please log in again.....
 
really? still no fix?	
----
			i am still be treated as a guest for que on pergo	
----
			Stuck at :  Retrieving Characters, Just a moment..... for at least 5 minutes.  Have stopped/started the client 3 times now.	
----
			Also I am not sure this is relevant but, while sitting on the que screen my GPU is nearly maxed out at 90% GPU Usage, GPU Temp at 75 and power at 81% just on the que screen.... That really doesnt sound right considering I have a EVGA 770 Classified 4gb card.	
----
			GIVE UPDATE ON MORE EU PVE REALMS	
----
			Still being guest queued. Also still can't see the realm list..	
----
			
{| class="blockquote"
Various connected issues: Users are not being correctly flagged
UPDATE: HOTFIX DEPLOYED. This should address the issues in orange below. Please let us know if you still encounter these issues.Players are treated as Guest and not placed into queues correctly
----
			Still treated as guest :( (Realm: Hazak)	
----
			
Still flagged as guest.  Can log in to Eko, but every time I waste an hour of my life queuing for Hazak I get a blank character screen.
 
If I try Alt+F4ing the char screen I go right to the back of the queue AGAIN	
----
			After 2 hours in queue I cannot see my character (or any UI elements) on character select screen.  This has happened the last 2 times that I actually made it through the queue.	
----
			Still no authentication rewards after the hotfix fyi.	
----
			I still can't get any of my pre order stuff 	
----
			I'm still flagged as a guest.  Bought the delux edition if that's relevant.	
----
			
Still bouncing between NA and EU. Pre ordered 27 May.
Been waiting 7 hours for a fix now, was planning to play with friends early on but no such luck for that now.	
----
			Still getting "this c.r.e.d.d has been already claimed"	
----
			Still getting guest que'd myself for 3+ hours	
----
			how do we know if we are being flagged as guest? is it the red text on the screen? if so, why am i a guest?!  i hagve the deluxe version and its reading as activated	
----
			i am in que to get on pergo and it says that guyest have lower priorty blah blah that is why i am posting	
----
			
Still can't get any of my preorder stuff!
 
Might want to check your math on the hot fix :(	
----
			
I still have some account items i can't get, a title and the rocket house unlock that said i have the requirment for.
 
The bag is still bugged too. I claimed but after reloging the item is gone and i can't reclaim.	
----
			on a positive note - rift is free to play, and I am on it, on my other screen	
----
			
Hello,
 
I claimed the Bag of Awesomeness, everything was fine.  I logged out and logged back in to find that it had disappeared. 	
----
			
Hey guys, I appreciate the hot fix you just released to fix some issues, but its pointless when we log out to activate the fix per your instructions and cant get back in because we cant connect to the log in servers.
 
Cant you fix the stuff in order....log in > server select> characters> in game stuff?	
----
			I am still flagged as a guest in queue. I have bought the game though. Not mad, totally willing to wait it out for the next few hours, but wanted to let ya'll know.	
----
			
{| class="blockquote"
I have found fix for that.
I have used 2 different email addresses to fully access Wildstar.
One for the NCsoft account and
Second one for WildStar account.
 
When you try to log in from your NCsoft account you are bounced between EU and US servers.
When you use your WildStar email it works just fine.
 
Hope it helps.
----
			Seriously. *cupcake* THE BAGS. *cupcake* THE NAME RESERVATIONS. just get the servers to acutally working so that this is actually playable!	
----
			Issue with the account being treated as guest still not fixed for me.	
----
			
Do you want cancelled subscriptions?
 
Because this is how you get cancelled subscriptions	
----
			been in queue all day. Trying to get on ascendancy. I got through the queue twice to yellow error messages. Now im on a 4hr 30min queue (though i think its more like 1 hour).	
----
			
Character screen on Warbringer loads normally for me.  My intended server, Widow, loads to a blank character screen.
 
Edit: For me, the Alt-F4 and immediate reload of the client worked to load my Widow characters.	
----
			
This is still broken for me.
 
Once through to a realm, players Character Creation screen is blank and they cannot progress.
UPDATE (POTENTIAL FIX): We believe that completely closing and restarting the game client will fix this issue for some users. Alt-F4 from the character screen and immediately restart the client.	
----
			
{| class="blockquote"
 
This is still broken for me.
 
Once through to a realm, players Character Creation screen is blank and they cannot progress.UPDATE (POTENTIAL FIX): We believe that completely closing and restarting the game client will fix this issue for some users. Alt-F4 from the character screen and immediately restart the client.
 
----
			Can't you guys just make the servers bigger like wtf we pay 60 bucks for game and can't get in make them bigger with more instances 	
----
			taged as a guest entered retail key alrdy	
----
			
Still cannot claim anything from the Claiming inventory.
 
Getting this UI / Lua error
"ui\AccountInventory\AccountInventory.lua:135: bad argument #1 to 'GetString' (number expected, got nil)
stack trace:
[C]: in function 'GetString'
ui\AccountInventory\AccountInventory.lua:135: in function <ui\AccountInventory\AccountInventory.lua:133>"
I am not running any addons / mods, i have tried /reloadui, i have tried rebooting the game, the PC, repairing it etc. Nothing seems to help.
 
Also still getting that error above, or "Allready claimed CREDD blablabla"
 
Would you be so kind to fix that, since well.. the timer on the boomboxes will run out, and then we are screwed :P
 
 
Regards from Octania @ EU EN-PvP Realm - Zhur	
----
			I'm unable to redeem a lot of the preorder items including the spaceship house, bag of awesomeness, chosen of the progenitors, and cybernetic eyepatch (I was actually able to redeem the eyepatch but when I relogged, it was completely deleted from my character and I can't redeem it again). I'm getting the message "That C.R.E.D.D. has already been claimed" for all items despite none of them showing up in my inventory.	
----
			
{| class="blockquote"
Worked for me.  I'm no longer flagged as a Guest.
----
			
To be honest I'm not convinced this message in red about the guest accounts has any bearing on the situation. I suspect everyone gets this so no accounts are actually guest 'flagged'.
 
It would be a quick win for a dev/admin to confirm this theory though.	
----
			
While in Que i see that my account is flagged as guest.
"guest account that haven't purchased Wildstar...."
 
Why is that ?	
----
			I am still being treated as a guest account.I managed to play and to even claim most of my preorder/deluxe items, but chatwise my permissions seem to come and go and in the queues i get told i am a guest account.	
----
			They need to give the people who could not log in who make a new character a few hours of bonus xp to compensate for this. My guild leveling groups has surpassed me more than i could even catch up to. Ruined the whole head start experience for me. I even slept up until it was suppose to start so i could stay up and play for hours on in. Had coffee, snacks, everything i needed but the game. I understand you all are having problems, but you have posted no updates for hours, and your not letting us know whats going on or how the progress is comming. People are sitting here staring at their computer screen at your game till it works. Please show a little customer support. We the players just netted you guys idk how much money. But however much it is you better be giving it back 10fold in support.	
----
			cmon im not a guest!	
----
			FIX THE DAMN DATA CENTER IM NO ON NA IM EU EU PLAYER EU EU	
----
			How comes US servers dont have this kind of problems? :D Again bad attitude against EU players from US developers?	
----
			When i log in it says the que for the server is 2 hours and in red it says that it will take longer for non members or non owners or something like that.  So does that mean the "Players are treated as Guest and not placed into queues correctly" bug isn't actually fixed?  definitely have deluxe edition and my subscription set up in account.  	
----
			i am in queue like 3 hours now its getting borring whats the point of purchase the game if i am treated as guest? also i believe that guest shouldnt be able to play on headstart but after the game start (3/6)	
----
			
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed.
 
Why has this been "greened"? It's still not fixed.
 	
----
			
{| class="blockquote"
How comes US servers dont have this kind of problems? :D Again bad attitude against EU players from US developers?
----
			
how do I know if I'm queued as a guest please?
 
If it says 'guest accounts have lower priority......' does that mean it's queued me as a guest or is that just a notification of guests having lower priority?	
----
			
{| class="blockquote"
 
Players are treated as Guest and not placed into queues correctly
----
			My game crashed after trying to report a spammer, and now I keep getting stuck at a full bar in the load screen without actually making it into the game.	
----
			Im so tired of seeing this retrieving realms list! MY GOD!	
----
			I also am still considered a guest while in the queue.	
----
			I didn't have realm list problems before, I do have now, after I clicked 'change realm' from crazy queue. I got realms correctly, I even saw character selection on Zhur (without any queue). Now I cannot receive realm list to go back to Hazak. 	
----
			
{| class="blockquote"
Hi all,
 
UPDATE: HOTFIX DEPLOYED. This should address the issues in orange below. Please let us know if you still encounter these issues.Players are treated as Guest and not placed into queues correctly
Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed.
Players cannot create characters/have less character slots than intended
Bag of Awesomness was not fixed during the Hotfix.
----
			
{| class="blockquote"
How comes US servers dont have this kind of problems? :D Again bad attitude against EU players from US developers?
----
			Still treated as a guest. Will not stand for this. I pre-ordered this game like som many others.	
----
			Oh cmon Blizz... I mean Carbine, Im not a guest. This game was more playable during beta	
----
			I am now able to retrieve some items but there are still others, other than the bag of awesomeness, that I cannot. I have been unable to retrieve any of the titles, the deed, eyepatch or dye. 	
----
			PLEASE LET US DEACTIVATE AUTHENTICATOR WITHOUT WAITING FOR 10H ON RESPONSE FROM SUPPORT	
----
			
I'll be Honest, I'm Sad.
 
4 times iv waited in that damn que.
Try'd all the suggested fixes.	
----
			10 hours later still no msg back from support WHAT ARE THEY DOING!?	
----
			
{| class="blockquote"
Oh cmon Blizz... I mean Carbine, Im not a guest. This game was more playable during beta
----
			Well i was in on hazzak eu pvp  for a few hours got kicked and then their was a insane queue so i checked out the other pvp server but i had used a boom box so now im like ehh il have to stick to hazzak, Which i can now not find in the server as i just get stuck on retrieving server list.	
----
			Hurts all my feels when i can't claim my items :CBuuh hey atleast i got a dye from a boom box x3	
----
			Trying to claim any of my items still gives me the message "That C.R.E.D.D. has already been claimed." I have restarted my client since the hotfix.	
----
			I am getting "invalid account name or password" error - I can log into website fine using same information - anyone with any advice or having same problem?	
----
			
{| class="blockquote"
I didn't have realm list problems before, I do have now, after I clicked 'change realm' from crazy queue. I got realms correctly, I even saw character selection on Zhur (without any queue). Now I cannot receive realm list to go back to Hazak. 
----
			
An interesting problem, but not something I have seen much trolling this thread.
 
Game allowed me to create a character and play for awhile with no issues. At approx 835 (MT) logged out for a few minutes and when I attempted to reconnect had the following issue:
 
1. Was able to log onto game ok
2. Was able to select character 
3. When attempting to load game it appears stuck at the loading screen. It could be a queue but I see no countdown or notice of placement in the queue. Cancelling program and re-starting does not resolve issue , nor does creating a new character.
 
Getting some imput from the servers (I think) since the hints at the bottom of the loading screen ( "when your ready to upgrade from cupcake to badass cupcake, etc) continue to cycle
 
Sincerely.
 
 	
----
			Infinite loading screens, infinite "retrieving realm list", being treated as guest and put in insane queues... I'm seriously reconsidering whether to stay in Wildstar or not.	
----
			
Trying to get in on Hazak in a nutshell, from my point of view (and most likely many others):
https://www.youtube.com/watch?v=84DaHSXxoko	
----
			
Now it's stuck on "retrieving characters". Can't even change server.
 
(Through multiple login attempts)	
----
			I am unable to claim my preorder items, when i try it says they've already been claimed.	
----
			Anyone still getting not a valid game account?	
----
			
{| class="blockquote"
At least the EU server is located in the EU (or at least optimised for the EU) unlike some other game I will not mention
 
ESO......
----
			
{| class="blockquote"
Well i was in on hazzak eu pvp  for a few hours got kicked and then their was a insane queue so i checked out the other pvp server but i had used a boom box so now im like ehh il have to stick to hazzak, Which i can now not find in the server as i just get stuck on retrieving server list.
----
			
{| class="blockquote"
PLEASE LET US DEACTIVATE AUTHENTICATOR WITHOUT WAITING FOR 10H ON RESPONSE FROM SUPPORT
----
			Still haven't received any BOOM boxes :mellow:  	
----
			
{| class="blockquote"
I didn't have realm list problems before, I do have now, after I clicked 'change realm' from crazy queue. I got realms correctly, I even saw character selection on Zhur (without any queue). Now I cannot receive realm list to go back to Hazak. 
----
			
I am still getting this issue as of right now.
I purchased the game (standard preorder edition) via you guys, your site.. it applied the code during order.. I have added a subscription and I STILL get this error
"no valid game account found for North America Data center [gameserver]"
 
it then switches me to the Europe server and then the same error but for Europe servers and then switches me back to NA servers again..
 
MY serial code is properly Applied in the back office. And I cant try to reapply it cause I got it from you guys and its ****** out!
 
But again, the code was applied through your interface properly at order...
 
I went to your support site and read that you say I just need to "KEEP TRYING" to login so I will keep trying to login....
 
9 hours after pre-launch ...
 
STEPS TAKEN TO RESOLVE:
1) waited 9 hours since code was applied ( I bought from NCSOFt directly standard edition prepurchase)
2) deleted user.ini
3) launched the clients 32-bit and 64-bit as admin many times
4) verified in my backoffice (web) that my code was applied (STATUS COMPLETED) and that my monthly subscription is setup
5) I got emails 9 hours ago saying #4 was completed) 	
----
			Got the delux edition and the game is trating me as a guest in the queue	
----
			I am still unable to claim all of my preorder rewards/boomboxes. I get an error saying "that that C.R.E.D.D has already been claimed"	
----
			
UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
I have not changed my email since and still have this issue.	
----
			
The EU Community Team is now out, but our NA colleagues will be handling messaging going forwards. Issues info: https://forums.wildstar-online.com/forums/index.php?/topic/55715-headstart-issues-31514/ …
 
 
what this thing means????	
----
			
So disappointed guys, I've been in so many releases but never like this.
 
I WANT MY HEADSTART, so complicated to understand?	
----
			
Can you please allow entering a server to leave an open window for re-queue. That is the prime frustration with this bug.
 
 	
----
			
{| class="blockquote"
 
UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
I have not changed my email since and still have this issue.
 
----
			
{| class="blockquote"
Anyone still getting not a valid game account?
----
			
{| class="blockquote"
The EU Community Team is now out, but our NA colleagues will be handling messaging going forwards. Issues info: https://forums.wildstar-online.com/forums/index.php?/topic/55715-headstart-issues-31514/ …
 
 
what this thing means????
----
			Well my guild is in a different server from mine and I wanted to move to them and when I hit change realm the little hamster keeps running retrieving data but no servers are listed to choose where to change ??? I heard many people got it me and many of my friends do and can't change and can't play with main guild.... please fix it 	
----
			
{| class="blockquote"
To be honest I'm not convinced this message in red about the guest accounts has any bearing on the situation. I suspect everyone gets this so no accounts are actually guest 'flagged'.
 
It would be a quick win for a dev/admin to confirm this theory though.
----
			I AM NOT A GUEST	
----
			Still stuck on the "Client version doesn't match game server version" error. I live in Canada.	
----
			
Users are reporting their Reserved names are not available.
UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
Nope, my email is still the same since character reservation and I have this issue.	
----
			
{| class="blockquote"
 
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
----
			
UPDATE: HOTFIX DEPLOYED. This should address the issues in orange below. Please let us know if you still encounter these issues.
Players are treated as Guest and not placed into queues correctlyStill experiencing this issue post hotfix, relogged when awhile after it was announced in realm and now I'm 2077 in line with a 9 hour wait and it says "Guest accounts that haven't purchased Wildstar have lower queue priority."	
----
			The EU Community Team is now out, but our NA colleagues will be handling messaging going forwards.	
----
			
{| class="blockquote"
 
UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
I have not changed my email since and still have this issue.
 
----
			people being pissed about waiting for 1-45 mins are cute, I ruined my sleeping pattern to make it by launch time and from that till now (speaking where i live its 11pm the servers got up till 8 am) ive been checking up and to no avail some times it will let me in just to freeze with no buttons sometimes i get close and have network error i dont know if ill get compensated for this "Headstart fault" but nothing i could do anyways.	
----
			
 
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
 
I didn't change my email address since the reservation and it's still not working for me.  Also - my list of beta characters is still showing when I get to the realm selection screen.	
----
			I still cannot claim any of my items.	
----
			>>>> Client version Doesn't match the game server version <<<<  why is this ?	
----
			
{| class="blockquote"
UPDATE: HOTFIX DEPLOYED. This should address the issues in orange below. Please let us know if you still encounter these issues.
Players are treated as Guest and not placed into queues correctlyStill experiencing this issue post hotfix, relogged when awhile after it was announced in realm and now I'm 2077 in line with a 9 hour wait and it says "Guest accounts that haven't purchased Wildstar have lower queue priority."
----
			same here no email change since name reservation ...	
----
			Can we switch emails back and fix it?
			
				
	Edited May 31, 2014 by Larithean Hunter	
----
			keeps bouncing me from NA to EU !@$!@$	
----
			
{| class="blockquote"
 
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
Nope, my email is still the same since character reservation and I have this issue. At least check your facts...
 
----
			
{| class="blockquote"
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
----
			shut down servers, turn of possibility for guests to login, turn servers on, see whats happens	
----
			
Hello fellow citizens, I'm still receiving the error: NCSOFT login service start timeout.
 
Is there anything I can do or should I keep trying? Thank you kindly	
----
			now that I got in, managed to create my 3 chars fortunately, a few mins passed and now constant disconnects	
----
			I CANT LOG ON HAZAK SINCE 9 AM!!!!!!!! im a guest it seems..	
----
			
Still being treated as a guest.Position in Queue: 2103Estimated Wait Time: 9 hours, 30 minutes.
 
I STILL get the blank character screen.Fix it asap, please.	
----
			
{| class="blockquote"
>>>> Client version Doesn't match the game server version <<<<  why is this ?
----
			i have seen my items and can not claim it .... but after relog i cant see anymore any of the preorder items or boxes ?	
----
			
Great game so far from what I have seen. I am sure it will be even better once I can finally get passed the login screen.
What a great way to spend 8hrs.
 
 	
----
			I AM NOT A GUEST <3	
----
			
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.
Update: We're still investigating the issue with "No Valid Game Account".
Some users are still reporting this issue and we are investigating.
 
I'm not an expert but I think all they have to do is wait the 1-2 hours after creating their account for this to clear up.
 	
----
			I havent changed my email at all, and i still can not use my reserved named, please help.	
----
			Stuck in loading screen! I don´t dare to restart the game.. then I´ve to wait in the queue again... I CAN´T TAKE IT ANYMORE!	
----
			
 
Head start, get a head start in the queue >_>	
----
			
{| class="blockquote"
>>>> Client version Doesn't match the game server version <<<<  why is this ?
----
			
 
¿This is your headstart? ¿Begin the queues sooner than no preorders?
 
Wtf is wrong with you guys? Im no damn guest!!!	
----
			I AM NOT A GUEST <3	
----
			
Still a guest x_x
 
been queueing for 2hrs at a time, then going to blank character select. Its getting old
 
:(	
----
			Still having that red guest text after restarting the client, anything I must do?	
----
			
{| class="blockquote"
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.
Update: We're still investigating the issue with "No Valid Game Account".
Some users are still reporting this issue and we are investigating.
 
I'm not an expert but I think all they have to do is wait the 1-2 hours after creating their account for this to clear up.
----
			
{| class="blockquote"
 
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
----
			
{| class="blockquote"
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.
Update: We're still investigating the issue with "No Valid Game Account".
Some users are still reporting this issue and we are investigating.
 
I'm not an expert but I think all they have to do is wait the 1-2 hours after creating their account for this to clear up.
----
			
{| class="blockquote"
I have never changed my email registered at NC Soft since Guild Wars 1 release so no, this is not the problem. Besides, if we needed to change our emails because we wanted to it doesn't mean that you can simply tell us that " is not possible to award the new email with the name reserve"
 
Are you guys serious that you posted this answer? I mean, people change their emails and now it is not your fault? 
 
If there is the option to change the account email it is up to you to make the name reservation work no matter what email it is or was registered, and no one EVER mentioned anywhere that changing the email would cause that.
 
I am the type of person that never go raging on forums just like I did, but honestly Carbine, the kind of answer you gave to the players is just ridiculous...
----
			
{| class="blockquote"
I have never changed my email registered at NC Soft since Guild Wars 1 release so no, this is not the problem. Besides, if we needed to change our emails because we wanted to it doesn't mean that you can simply tell us that " is not possible to award the new email with the name reserve"
 
Are you guys serious that you posted this answer? I mean, people change their emails and now it is not your fault? 
 
If there is the option to change the account email it is up to you to make the name reservation work no matter what email it is or was registered, and no one EVER mentioned anywhere that changing the email would cause that.
 
I am the type of person that never go raging on forums just like I did, but honestly Carbine, the kind of answer you gave to the players is just ridiculous...
----
			
What are your plans about Hazak?
You know that many guilds marks on this server.
You know that needs more En PvP servers.
It's your fault. 	
----
			
{| class="blockquote"
Many others with the same issue, there's a topic on it in the General forums. They know about the issue and are working on it, unfortunately, it's lower priority due to less people affected by it.
----
			I can see all my entitlement items as account bound. Anytime I try and bind them to my charachter they say they have allready been claimed. I payed extra for these items and they are totally unavailable.	
----
			I'm still being tagged as a guest during the queue to log-in.	
----
			im getting the no game account too. and i activated it days ago too :S	
----
			
Only 2 english EU pve servers? Both of which are full with a 5hr+ queue. Way to go.
 
Gonna give it some time tho and wait untill tomorrow before i cancel my preorder.	
----
			I am still treated as a guest and my correct name is not reserved on my guild's server. I am Ziden on PVP Pergo and am in vVv guild but the name Ziden is reserved on the wrong server and I went from a 4 hour queue to a 10 hour queue when I relogged because of a blank character screen. I am a day one deluxe purchaser with a sub....can I haz  zum love plz?	
----
			
{| class="blockquote"
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.
Update: We're still investigating the issue with "No Valid Game Account".
Some users are still reporting this issue and we are investigating.
 
I'm not an expert but I think all they have to do is wait the 1-2 hours after creating their account for this to clear up.
----
			
{| class="blockquote"
Some of us have activated our accounts DAYS ago, and we're still getting this.
A friend of mine set up an account an hour ago, and he's in the game.
----
			I can get to the character selection screen but after I click to enter the game I get stuck on the loading screen. sat there for 10 min without it loading.	
----
			
I have been queeing since launch. That's 8 hours for you.
 
First I couldn't log on.
Then I couldn't change Realms as there were none on the list.
Then I have to queue..
Then I DIDN'T have the UI to create my character.
Then I have to queue again.
Then I created my character and got stuck for fifteen minutes on the off world loading screen after cinematics.
Then I had to queue again. Full queue of course.
Then the game dc'd while I was on queue.
Then I had to queue again. Full queue of course.
Then the game dc'd while I was on queue.
And I am still queuing.
 
What I think I want to say is "Keep going Carbine! You can fix this!"
What I really want to say is "*cupcake* you mother*cupcake*ers, die in hell."
What I will say is... "Shit."	
----
			claimed items(title/boombox/bag) on one server, only to have guild get fed up of 8 hour queue's, and reroll warbringer.	
----
			
New EN-pvp servers doesn't help, why? Simple! Becasue before start all players what want play on EN PVP server choose same HAZAK..
 
On start we still have ONE server, so all players choose ONE .. HAZAK..
 
You add 2 more PvP servers, but almost noone go there, because even if someone join game later whole guild allready play on HAZAK.
 
 
Now after mass DC back to pc after hour and have 3440 ppl in queue, 31h of waiting, in 10min i moved to 3200 place... with mean around 2,5h of waiting.
 
Don't know why always and all the time all Developers make same mistake - MAKE ONLY ONE EN-PVP server - always the same story.
 
 
I have only pre-order key bound to my account, still wating for proper key from my developer what was marked as Official Developer for NCS. Prop get it at 6/3/14 or 6/4/14... and now i see that players who didn't bought game yet - or add proper key - are lower in queue piority...  just great...	
----
			
I AM NOT A GUEST <#
 
this is a love waffle, i ran out of <3....oh shi	
----
			
{| class="blockquote"
The change of email appears to be the cause for some. If you've read the feedback you'd see that too mate.
----
			
{| class="blockquote"
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
----
			I default to some other realm, and when I click change realm .. THERE IS NO REALM LIST FFS, been trying since launch..	
----
			
{| class="blockquote"
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.
Update: We're still investigating the issue with "No Valid Game Account".
Some users are still reporting this issue and we are investigating.
 
I'm not an expert but I think all they have to do is wait the 1-2 hours after creating their account for this to clear up.
----
			
Players are unable to view Realm List/Enter RealmsUPDATE (FIX): We believe this issue has now been fixed and players can view the Realm List.
STILL ONGOING. Sadly this issue is still affecting someplayers and we are attempting to fix it.
 
Any ETA on this?.... Literally be staring at a blank screen for 6 hours unable to select a realm.	
----
			
{| class="blockquote"
I understand it is the cause of some friend, the only thing I don't accept is Carbine telling the players that " unfortunately due to the system it is not possible to award the new email with the reserved name."
----
			I never changed my email address and still can't access my reserved name. :(  It only says "This name is in use". :unsure:	
----
			
Possible fix for Europe/Americas Login Issue -
 
My roommate had this issue - we were looking at his account and noticed that he had NOT selected a subscription plan. We selected a subscription plan and updated it in his Profile - then he was able to log in no problems without being bounced between Europe/America.
 
So - if you are having this problem - try loggin into your Account Management and make sure you have a subscription plan selected.
 
Physion	
----
			
{| class="blockquote"
I have never changed my email registered at NC Soft since Guild Wars 1 release so no, this is not the problem. Besides, if we needed to change our emails because we wanted to it doesn't mean that you can simply tell us that " is not possible to award the new email with the name reserve"
 
Are you guys serious that you posted this answer? I mean, people change their emails and now it is not your fault? 
 
If there is the option to change the account email it is up to you to make the name reservation work no matter what email it is or was registered, and no one EVER mentioned anywhere that changing the email would cause that.
 
I am the type of person that never go raging on forums just like I did, but honestly Carbine, the kind of answer you gave to the players is just ridiculous...
----
			On fair price after the third part Corrigan Doom disappeard so I was not able to contine. After a little while he poped up but dissapeard. After I managed to catch him everything went well.	
----
			Anyone else getting the "Network Error: Unable to Connect" error? There isn't a lot of information out there, and what's there I have done. And I am still getting the error. Switching server areas i.e. EU/NA has no affect. Someone help?	
----
			Still being treated as a guest. 2412'ish in Queue with the "guests have lower priority" message.	
----
			
I have been trying to login for 7 hours now! My two friends got in. They are playing happily. One of my friends even was logged out for 2 hours (closed the client) and got right back in with no queue.
 
Meanwhile I get stuck in the queue everytime when I reach about 1400-1800 (it keeps stuck for 30min on the same number). Then I open a second WildStar client and login again, which should give me the same spot in the queue I am currently in. But then I'm back at the queue again; >3400!
 
I'm a friendly patient guy, but this is getting on my nerves!!!!!!!!!!!!!!!!!!!!!!  :(
 
Edit: I am treated as a guest while I have pre-ordered and activated (long ago) the Deluxe Edition.
 
Edit again: I'm in! From queue ~2550 to instant login! Wh0000t!	
----
			LET US DEACTIVATE AUTHENTICATION SYSTEM WITHOUT WAITING 10H FOR ANSWER FROM SUPPORT	
----
			
{| class="blockquote"
I CANT LOG ON HAZAK SINCE 9 AM!!!!!!!! im a guest it seems..
----
			
{| class="blockquote"
I have been queeing since launch. That's 8 hours for you.
 
First I couldn't log on.
Then I couldn't change Realms as there were none on the list.
Then I have to queue..
Then I DIDN'T have the UI to create my character.
Then I have to queue again.
Then I created my character and got stuck for fifteen minutes on the off world loading screen after cinematics.
Then I had to queue again. Full queue of course.
Then the game dc'd while I was on queue.
Then I had to queue again. Full queue of course.
Then the game dc'd while I was on queue.
And I am still queuing.
 
What I think I want to say is "Keep going Carbine! You can fix this!"
What I really want to say is "*cupcake* you mother*cupcake*ers, die in hell."
What I will say is... "Shit."
----
			
{| class="blockquote"
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
----
			
{| class="blockquote"
Besides, if we needed to change our emails because we wanted to it doesn't mean that you can simply tell us that " is not possible to award the new email with the name reserve"
 
Are you guys serious that you posted this answer? I mean, people change their emails and now it is not your fault? 
 
If there is the option to change the account email it is up to you to make the name reservation work no matter what email it is or was registered, and no one EVER mentioned anywhere that changing the email would cause that.
 
I am the type of person that never go raging on forums just like I did, but honestly Carbine, the kind of answer you gave to the players is just ridiculous...
----
			
I AM NOT A GUEST <3
 
i found more hearts	
----
			Someone please let this godly support team know, its been 8 hours since is send in my ticked and am still waiting for a response about the stupid authenticator codes not working and wanting it removed.....	
----
			
Users are reporting their Reserved names are not available.
UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
 
Wait so I sat around 9 hours that day to reserve this name and now I cant get it at all?	
----
			
{| class="blockquote"
if support were able to revert the e-mail address to the one that was used when the name was reserved would this allow the names to be accessed? Or even reset the 90 day timer allowing those who had changed their e-mail addresses to change them back themselves.
----
			
{| class="blockquote"
Possible fix for Europe/Americas Login Issue -
 
My roommate had this issue - we were looking at his account and noticed that he had NOT selected a subscription plan. We selected a subscription plan and updated it in his Profile - then he was able to log in no problems without being bounced between Europe/America.
 
So - if you are having this problem - try loggin into your Account Management and make sure you have a subscription plan selected.
 
Physion
----
			Managed, somehow, to get into the server (Hazak EU). Got kicked for no reason, full queue again - > Network error -> Re-log -> Redirected to Zhur Eu - > Tried to go back to Hazak -> No Realm List Avaiable.Now, I appreciate the fact that you want those who are playin' to keep on playin', but maybe, just maybe, a full server shut-down / restart could fix something. Also we'd be glad if someone of the staff could say something about this guest thing.	
----
			
good to see you guy working hard on fixing theese issues , only thing that's a pain for me as a Deluxe preeorderer is to sit and Watch a Queue
with 1800+ people Before me just cause my Guild choosen a very high or should i say full server to start on makes me a very sad :( . good thing though staring at the screen is to see that Guest accounts have lower priority in Queue rofl , sorry couldnt help my self there , anyway watching this Queue going down slowly makes me realise it will take me atleast with the current speed 5-6 hours GG
Have great day Peace out:D
 	
----
			
Still a guest.
 
Arrrgh	
----
			
{| class="blockquote"
Wildstar.
Fix this Name Reservation thing.
We paid for it. Nobody told us that changing the E-Mail-Address would affect that. Besides, many people HAD to change their email because they authification Mails didn't get through to many popular E-mail providers! Thats >NOT< our fault. Fix this, hell! We want to play with our characters and our names!!!
----
			
I had the realm list problem this morning, now it's working properly (location Italy).
 
I was also able to create a char with the name I reserved, login and play with no problems.	
----
			Stuck on Retrieving Realm List... cmon this is preventing so many people from playing the game. It's really more important than boom boxes and shit like that! 	
----
			retrieving real list, 8 hours passed and you still hadn't done anything with ui creation screen problems and realm list issues	
----
			
{| class="blockquote"
 
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
----
			Sorry if this sounds real whiny I know you guys are working your butts off but I can't play until I get the character back that that I made after midnight that mysteriously disappeared. I can't even remake it cause it says they still exist and the name is being taken. By a character I freakin made!!!	
----
			
Next guess about name reservation:
 
Do you all trying to claim your name on a server which exists since beta and on which you created a char with this name?
 
If It's true that the beta characters are not completely wiped then this could be the problem, becaus the name is already in use.
 
But I haven't got a clue, just trying to help.	
----
			
{| class="blockquote"
Still being treated as a guest. 2412'ish in Queue with the "guests have lower priority" message.
----
			Im on the guest list yiihaaaaaaaaaaa...wait what?	
----
			
hmm i always find it kinda funny that every mmo in existance has always had these problem, although they have all the numbers of ppl that have preordered, so they are able anticipate how many will log in at the launch, but still no mmo has ever been able to handle launch day.
But keep up the good work guy's, i hope to be smashing my way through nexus soon so i can get the frustration out of my system :)	
----
			I am treated as a guest while I have pre-ordered and activated (long ago) the Deluxe Edition. 1835 in queue list and 8 hours	
----
			I AM NOT A GUEST <3	
----
			
Claimed "Bag of Awesomeness", then i left the starting zone to Northern Wilds. The loading went to full but i never loaded Northern Wilds. So after 5min waiting i ALT+F4 the game. When i logged back on, my "Bag of Awesomeness" was gone, and it say i claimed it. 
 
Character: Ethyria
Realm: Eko	
----
			
realy is theis realy true
 
i have complete the queue. and go to the character select. but siply dont appear the characters. and nothing there   
 
 
crap 
T_T i hope u fix this fast	
----
			
I am NOT a guest player.  I pre-ordered the Deluxe version yet your system is telling me I am a guest and I have to wait 5 hours to enter the game on my chosen server.  Seems like you guys came up with a load of lies just to persuade us to pre-order and now I am in a 5 hour queue just to log into an EU English language PVE server (Ascendency) on which I was able to create 3 characters after a 90 minute for you to fix this mornings disastrous start. You know how many people pre-ordered.  You really should have ensured capacity before running headlong into a pre-order launch after taking our money knowing full well the game was not ready to handle a few thousand players. 
 
Blizzard must be wetting their pants laughing as they know players are not patient people and I would rather go back to wow then deal with your 5hr wait crap.  If this isn't sorted out tonight you can consider my pre-order cancelled (and since the EU team has gone home I guess it won't be).	
----
			I made a character and entered my reserved name with no problems. Didnt see any name claim button though. Just entered the name in the character name box.	
----
			
{| class="blockquote"
Possible fix for Europe/Americas Login Issue -
 
My roommate had this issue - we were looking at his account and noticed that he had NOT selected a subscription plan. We selected a subscription plan and updated it in his Profile - then he was able to log in no problems without being bounced between Europe/America.
 
So - if you are having this problem - try loggin into your Account Management and make sure you have a subscription plan selected.
 
Physion
----
			I never changed my email has been the same on on my NC soft account since guild wars 2 and I am still treated like a guest so back to the drawing board on that clever notion....	
----
			Worst head start ever... I'm treated as a guessed because I purchased a physical copy and don't have the game code(or I believe that's the reason) abnd now I find out I won't be able to access my reserved name, because I wanted to use a more secure email. Bravo!	
----
			Anyone else STILL having fps issues since *cupcake*ing beta?! 	
----
			
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name. 
Will those of us affected by this be able to rename an existing character to our reserved one?
 
I really dont want to spend any time levelling a character, only to have to restart again later.
 	
----
			I'm being recognized as a guest :(	
----
			
{| class="blockquote"
realy is theis realy true
 
i have complete the queue. and go to the character select. but siply dont appear the characters. and nothing there   
 
 
crap 
T_T i hope u fix this fast
----
			After three hours of failed queues, no character select/creation screen, and log in issues I'm now sitting in an 8+ hour queue flagged as a guest. I'm not sure which fool thought it would be a good idea to even have guests involved/flagged for the early release, but it needs fixed. Changing the text color in the original post does not mean it's fixed, it's just a different color.	
----
			
{| class="blockquote"
 
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name. 
Will those of us affected by this be able to rename an existing character to our reserved one?
 
I really dont want to spend any time levelling a character, only to have to restart again later.
 
----
			Same here, just the fkkin Guest thingy.. and i cant change realms either.. the serverlist just gives me a frikking hamsterwheel. Jesus..	
----
			
I know you are busy, but the issue with reserved names is a big thing for many of your players!!!
 
Give us information please!
 
We dont have access to our names, because they are locked to old email-adresses, they cant be taken over to the new ones, and we wont get a namechange after you fixed it, is that right?
 
I have zero motivation to play without my reserved name (same as forum name), so headstart is completely wasted for me...i wont play a character, if i cant change its name to my reserved one...	
----
			Log in the game for not even 20 seconds and get this error "The instruction at 0x270145a7 referenced memory at 0x0000002c. The memory could not be read. Click "OK" to terminate the program.". Fix your game that we have all payed for and took our vacation off work to escape from reality for a moment. I have 3 days left on payed vacation and I feel like a idiot for taking it in the first place thinking I could relying on a companies word. Anybody that has been affected by this for how long it has been going on right now should get some kind of reward or bonus for having the patience to deal with problems that should of been dealt with before launch ever occurred. Except for worrying about throwing a big celebration and doing all of this extra fun activities NCsoft should of focused on making a more smooth Launch. This is going to go in history for Wildstar for being a un-reliable MMO you must do something to make up for it or people are going to drop off and you are going to snowball your players (LoL speak). 	
----
			
Well, if you-can't-use-this-name-because-you-changed-your-EMAIL-and-we-didn't-tell-you-about-that is something that hinders you to play ..  What can we do? What do YOU do? I already told the support with the character name I want to have .. and I hope he can help, tho I think they have other and more urgent problems ..
 
EDIT: Yes, I was one of the players who changed the e-mail .. to have a safer account. :unsure:
But maybe that's not even the problem? I see some, who have the problem without changing any datas.	
----
			
Is there a new problem with google authenticator? My game crashed, now it always says "invalid password or account name" but i can log into my account on ncsoft page...
i cant disable the authenticator either... seems like there is something not synchronized between google and the login servers?	
----
			Reporting Spam in chat causes game to hard crash.	
----
			
{| class="blockquote"
Once through to a realm, players Character Creation screen is blank and they cannot progress.UPDATE (POTENTIAL FIX): We believe that completely closing and restarting the game client will fix this issue for some users. Alt-F4 from the character screen and immediately restart the client.
----
			Anyone know why the info is still giving the impression that the guest queue and bag of awesomeness problems are fixed when they clearly aren't? Lol.	
----
			
Yep. That was kinda a kick in the balls. My name is TAKEN?. Is that even fixable?
I know I had "Tezzi" after our dear Cat. That night I stayed up for 5 hours extra to get that bloody name. And now its taken cause of a bug(am 100% I had it. Checked days after)
 
Bug or not. Its infuriating 	
----
			
{| class="blockquote"
 
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
----
			this is all because of that bloody google plus piece of shit authenticator.. I know it is. I changed my e mail name to a gmail account to make that *cupcake* thing work and this is what I get.. lost my reserved name and can't log in... so glad I paid for the deluxe version now... NOT.	
----
			
{| class="blockquote"
I am NOT a guest player.  I pre-ordered the Deluxe version yet your system is telling me I am a guest and I have to wait 5 hours to enter the game on my chosen server.  Seems like you guys came up with a load of lies just to persuade us to pre-order and now I am in a 5 hour queue just to log into an EU English language PVE server (Ascendency) on which I was able to create 3 characters after a 90 minute for you to fix this mornings disastrous start. You know how many people pre-ordered.  You really should have ensured capacity before running headlong into a pre-order launch after taking our money knowing full well the game was not ready to handle a few thousand players. 
 
Blizzard must be wetting their pants laughing as they know players are not patient people and I would rather go back to wow then deal with your 5hr wait crap.  If this isn't sorted out tonight you can consider my pre-order cancelled (and since the EU team has gone home I guess it won't be).
 
 
----
			
{| class="blockquote"
 
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name. 
Will those of us affected by this be able to rename an existing character to our reserved one?
 
I really dont want to spend any time levelling a character, only to have to restart again later.
 
----
			All of these server issues would be solved if you had Realm Transfer ready...but GG for now i suppose	
----
			
{| class="blockquote"
Close the game by using alt+f4 and relog into a different game that actually works.
----
			I'm still unable to claim the preorder and deluxe edition items. It keeps stating that, "This C.R.E.D.D. has already been claimed."	
----
			Blizzard must be wetting their pants laughing as they know players are not patient people and I would rather go back to wow then deal with your 5hr wait crap.  If this isn't sorted out tonight you can consider my pre-order cancelled (and since the EU team has gone home I guess it won't be).	
----
			The whole fubar name reservation thing was a pita already.And NOW you want to tell us that because of your whacky email-veririfaction thingy and people most likely changing their e-mails cause of that, we're not able to get the name we reserved?Impressive, most impressive -.-	
----
			
{| class="blockquote"
I'm still unable to claim the preorder and deluxe edition items. It keeps stating that, "This C.R.E.D.D. has already been claimed."
----
			
I usually don't like to whine about things like these, but people@Carbine: Please note that I paid for this early access. So far, I'm not being able to even create a character, managed to get in queue about an hour ago, with a 33+ hr queue.
 
So, you've promised something that I've paid for, but you've failed to deliver. How do you plan on compensating this?O.o	
----
			
Once through to a realm, players Character Creation screen is blank and they cannot progress.
UPDATE (POTENTIAL FIX): We believe that completely closing and restarting the game client will fix this issue for some users. Alt-F4 from the character screen and immediately restart the client.Tried that still blank screen.  I already have characters on that realm and can create others on other realms, but can't access Stormtalon.  I wait in queue for 20+ mins being told I'm a guest then I get through to teh above.	
----
			
{| class="blockquote"
Next guess about name reservation:
 
Do you all trying to claim your name on a server which exists since beta and on which you created a char with this name?
 
If It's true that the beta characters are not completely wiped then this could be the problem, becaus the name is already in use.
 
But I haven't got a clue, just trying to help.
----
			Still the same problem with no valid game account :(	
----
			
{| class="blockquote"
PLEASE LET US DEACTIVATE AUTHENTICATOR WITHOUT WAITING FOR 10H ON RESPONSE FROM SUPPORT
----
			Still cannot claim anything account based + still no authentication rewards.	
----
			
On the one character I succeeded in claiming a Bag of Awesomeness on, the bag has disappeared, taking with it everything I had in my inventory.
 
Gee, thanks.	
----
			At least they should post if they have ANY ideas why the "No Valid Game Account" thing exists or how many people are working on it? Waiting for 8 Hours now and i think i'm not the only one..^^	
----
			
Still can't get onto the EU servers. Keep getting bounced back to trying to switch me to North America servers.
 
Thought I'd try play with some friends on the NA servers, and while there I can't claim CREDD items.	
----
			Kind of worried that they have removed the ON GOING from the name reservation so they have given up on it as a priority...	
----
			One bug we found playing last night is that the Friends list does not work.  Gives an error saying "Unable to process".  We know the emails for the accounts we are trying to friend are correct.	
----
			
{| class="blockquote"
Various connected issues: Users are not being correctly flagged
UPDATE: HOTFIX DEPLOYED. This should address the issues in orange below. Please let us know if you still encounter these issues.Players are treated as Guest and not placed into queues correctly
----
			Could you guys keep it down in here? I'm trying to level...	
----
			
IS the green text for the "unable to redeem Pre-Order items for whatever reason" supposed to indicate it was fixed? I'm still unable to claim the items, and I know some people have been able to, but lose them after relogging. I'm hesitant to do anything with them until another update appears.
 
EDIT: Forgot to mention; oddly enough, I WAS able to claim a Boom Box. But not my bag or titles. Haven't tried any of the costumes yet, don't want to risk those at all.	
----
			one working wildstar please!	
----
			
Now my position in queue came from 2.30 hours to 2.45 hours....
 
You're doing an amazing job....	
----
			Then focus on leveling instead of reading here.	
----
			
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed. 
 
Still not working.. cant get any of my shit out.	
----
			Blizzard must be wetting their pants laughing as they know players are not patient people and I would rather go back to wow then deal with your 5hr wait crap.  If this isn't sorted out tonight you can consider my pre-order cancelled (and since the EU team has gone home I guess it won't be).	
----
			"The instruction at 0x270145a7 referenced memory at 0x0000002c. The memory could not be read. Click "OK" to terminate the program."?	
----
			
Still can't login due to being invalid game etc.
Been waiting almost 9 hours now with barely a reponse on what the problem is or if there is any progress.
 
Would like to know if it will be fixed soon or it if might take a while so I can just do something else.	
----
			
{| class="blockquote"
Internet issues or clever ploy by Wildstar devs to sift out the interweb trolls....you decide....
----
			
Still receiving the "Guest Account that haven't prepurchased Wildstar have lower queue priority" even though i have a standard account.
 
You asked up to let you know. So please give some direction.	
----
			Unable to switch realm list. This has been going on for ages...	
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			I also have the issue with "Guest accounts that haven't purchased WildStar have lower queue priority." even though I preordered WildStar a month ago.	
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"I've done the pre-order and applied the code - but I'm stuck in a 10 hour queue to get into pergo with a comment stating "Guest accounts that haven't pruchased WildStar have lower queue priority'.  No luck last night, worse luck this morning.  Still haven't made it to character creation screen at all.
Is the 'headstart' meant for server load testing or actually playing?"
 
This, exactly this.  I am treated as a guest AND THEN after I waited for OVER 5 HOURS I get a blank creating screen on Pergo.  Frustrated doesn't even begin to describe it. 	
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			Why am I sent to EU Eko server every time I try to login after an alt +f4? Even write protected the realm list .ini file. Still sends me there. So every time the queue is done. I get sent to Eko. And have to switch to Hazak again. And requeue. Fix!	
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			And the title 'Most *cupcake*ed up launch' come to wildstar.	
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still getting already claimed error
 	
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			Still having some issue with claiming boom box and such. It's a addons and I don't have any addons. Gonna try to shut down curse client and see if that fix it..being I use Curse for my Wow game	
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{| class="blockquote"
IS the green text for the "unable to redeem Pre-Order items for whatever reason" supposed to indicate it was fixed? I'm still unable to claim the items, and I know some people have been able to, but lose them after relogging. I'm hesitant to do anything with them until another update appears.
 
EDIT: Forgot to mention; oddly enough, I WAS able to claim a Boom Box. But not my bag or titles. Haven't tried any of the costumes yet, don't want to risk those at all.
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			Please fix the realm list issue so I can at least wait in the queue for Hazak/	
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			Trying to get onto Hazak, either I get a 3k queue saying I'm a quest or a looping infinite "Retrieving Character"....	
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			Still being flagged as guest, not sure if 26h queue is supposed to be normal. And no, I'm not rolling on the new empty realm, I chose my realms pre-launch.	
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			Can we get a new *cupcake*ing EN PvE server already!?	
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			Log in the game for not even 20 seconds and get this error "The instruction at 0x270145a7 referenced memory at 0x0000002c. The memory could not be read. Click "OK" to terminate the program.". Fix your game that we have all payed for and took our vacation off work to escape from reality for a moment. I have 3 days left on payed vacation and I feel like a idiot for taking it in the first place thinking I could relying on a companies word. Anybody that has been affected by this for how long it has been going on right now should get some kind of reward or bonus for having the patience to deal with problems that should of been dealt with before launch ever occurred. Except for worrying about throwing a big celebration and doing all of this extra fun activities NCsoft should of focused on making a more smooth Launch. This is going to go in history for Wildstar for being a un-reliable MMO you must do something to make up for it or people are going to drop off and you are going to snowball your players (LoL speak). 	
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{| class="blockquote"
I think you're on the right track. I lost access to my Aurin when the beta switched from closed to open and wasn't able to remake him on the EU servers. Prehaps he is still floating around in US beta space... :blink:
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			I am going to cancel my pre-order	
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this *cupcake*in guest thing is so stupid 19 hr quetime.... wth...
 
can you plz fix that ? i have just a pre order key atm so that should be the issue, but im not goin to buy another copy, because to get the refund for the older 1 would be annyoing as *cupcake*...	
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			CAN I GET A CHEE?	
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			Realm list was back. Realm list is gone again. I restarted between these events, so perhaps it is a server issue? :D	
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THAT CHEE UMM ROO
 
Good Wildstar	
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When I queue up for a realm that is full, I see following text displayed:
 
"Guest accounts that haven't purchased WildStar have lower queue priority."
 
Does this mean that my account is mistaken for a guest account?
 
If so, is there anything I can do to fix that? (I have a paid account, with an active subscription.)	
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Pretty sure I'm still being flagged as a guest, because it still gives me that red text on the realm loading screen and an outrageous queue time of 11 hours.
 
 
I would love to be able to play the game like so many others seem to be able to. 
 
 
 	
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			Still playing a £50 "deluxe" game of PONG between the NA and EU login servers.  I may beat my high score!	
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			well, seems they wont give the people without access to their names any more information....	
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			my server list is empty now. omg i didnt find a way to log in since 9am...this cant count as a day of headstart to push back the live to 4th june	
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Was working fine before latest hotfix - but now:
 
Account Status issue.  My wife & I sit down to log in.  She gets right onto the realm and I get a 800 person Q?  The Realm Full box has a red warning that Guest accounts have lower Q priority.  Does this mean my account is now being read as a Guest account?	
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			Waiting in a 20 minute queue for Ravenous, then load onto a blank screen with nothing but the character background, this happens repeatedly between queues.	
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If tomorrow I can't play because i'm still a guest i'll ask for refund .
 
This is real bullshit guys.	
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I am queuing for Pergo, finally get in to get the blank character screen.  Alt-F4 and re-load, only to get put on Stormtalon, which I then have to re-queue for Pergo.  Rinse and repeat.
 
Already tried deleting c:\user\myuser\appdata\roaming\ncsoft\, no effect.	
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{| class="blockquote"
what is with the issue with sitting though a 45 minute queue to NOTHING, i am at a screen with nothing and i honestly do not want to sit in queue another hour just for the same shit to happen.
 
It is really a slap in the face for people to be waiting 2 hours now to log in just to get to a bugged out UI and a fat screw you when you try to reload with an even longer queue.When yo
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			Similar to me, you paid for a preorder and software house employees didn't program the account lists properly so you are in a long queue...and after many hours it's still not fixed, maybe they printed out lists on the paper and input it manually????	
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			Hi bag of awesomeness and other deluxe account bound items disappeared after i logged out. 	
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			Is anyone from the Team reading these postings at all? :(	
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			well at least the french team is communicating about the name reservation issue...sadly i cant speak/read french, so nothing new here...	
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			great still not seeing server list	
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			Realm list is not loading and it is forcing you on Zhur. 8h 47 mins of trying to make a char on Hazak, I aint usually running out of patience but even I have some limits. Perkele.	
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So, As iv currently recieved just about every one of these issues can I be awarded in game titles such as, "Flagged as guest account" "Server Ping pong ball" or "Unbeatable Que Waiter"?
 
Currently on "Empty realm list" achievement.	
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lol tried logging in this morning (servers should have opened at 9am here in denmark) was able to play for like an hour, then crashing began...  but was able to test the game enough to accept i had to get a stronger computer to run this ;P
went out got myself a computer, have spent some time now trying to set it up right, while following the forum on the old comp just to keep track of Things, in the hopes that they game would be fixed by the time i had this new comp up and running, well seems i beat ya to it wildstar... now im sitting with a new computer and a 6 hour que.... up from 4 hours on the old comp.... im getting a bad feeling about it xP	
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			I feel like gamers have become whinier every year and release. OMG NEED A REFUND BECAUSE I CAN'T PLAY 8 HOURS INTO HEAD START.	
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			I don't think so... Some status update would be nice..	
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			Wildstar needs to stream and talk about these issues ASAP to ease our minds. Losing 1000's of Pre-Orders by the hour I am sure of it. I am thinking of letting this go myself, I am a competitive gamer and the fact people got a edge on me because I can't get on because of Wildstar's behalf makes me really upset. 	
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can i get a refund 
 
 	
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{| class="blockquote"
Why am I sent to EU Eko server every time I try to login after an alt +f4? Even write protected the realm list .ini file. Still sends me there. So every time the queue is done. I get sent to Eko. And have to switch to Hazak again. And requeue. Fix!
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			I'm stuck on "Cannot connect to NCSoft login service".   Anyone know a fix for this issue?  	
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			cheers to the amazing support this game has, 8 hours ago a ticket was made, send aaaand nothing.  :angry:	
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			It feels like it all died now.... where is the support?	
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			Still stuck on "NCSOFT LOGIN SERVICE START TIMEOUT"Any tips? I already restarted the router, im on a hardline, admin mode/compatibility	
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			So pissed off, subscription canceled. Key activated 3 days ago and still bouncing EU-US. Congratulations to your customer support, best answers ever.	
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			I'm still have the problem with my preorder items not JUst the bag all of then.	
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Getting the "Guest accounts that haven't purchased Wildstar have lower que priority" in red.
 
Que time of 3 hours.
 
Alt + f4'd out of the game a few times, restarted the launcher, didn't help.	
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I'm usually pretty patient but holy-mother-of-god.
 
Some great Wildstar action today since I went up at 8.30 - been playing a whopping 0 minutes.
 
That Deluxe Edition was well worth its money - really happy customer.  :)	
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			I still get "that CREDD has already been claimed" for the 200th time	
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"Users are reporting their Reserved names are not available.    UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name."
 
So, I had to endure the name reservation battle. During which NCSoft emails came once every 10th try. After which they stopped to come trough alltoghether. So, I followed the FAQ, made an email account just for Wildstar and now after 9h of "early acces" I am told I will never recieve my name?
 
How hard is it to change an email or at least delete the reservation?
 
This is not technical issues anymore, this is bad planning of a core feature many were hyped about.	
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Preorder/Deluxe issues are still unresolved, CUPCAKES.
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed.
 
I cannot claim my stuff as it states it's already been claimed. Tried on another character and even though its available to be claimed, the game states it's already been claimed i.e. titles, bag of awesomeness, house.	
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{| class="blockquote"
UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name. 
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			Still being bounced between NA/EU datacenters, this has been going on for 8 hours now  :(	
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Update: We're still investigating the issue with "No Valid Game Account".
Some users are still reporting this issue and we are investigating.
i still have this message...
Most frustating start i ever seen.. just looking other people playing... i pre-order to rush 50 but 9hours waiting to fix this fake issue (i just supect them to active keys by waves to prevent server queues). Just tired.
Sorry for my english.	
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Pre-order New Game:£35. 
Upgrade to Deluxe:£15.
8 hours of not being able to even log in while others play: Priceless.
 
Some things in gaming are Priceless, for everything else there's Going To Play Different Game.	
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			Credit every account that reserved their name with 1 free name change and we would all be playing now.  and after the lock out system ends we will just change our names... name problems solved.	
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			still a guest....fix it already...still cant play.. :( 	
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So after another 3 hours queue, I get to the character screen, press 'play', and guess what, still infinite loading screen. In 9 hours time I've had exactly 10 minutes of gameplay.
 
I'm done Carbine. I'm tired and I'm done. Money back NOW. Back when this was beta it was acceptable, not anymore.	
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			I am getting a "That C.R.E.D.D. has already been claimed" error whenever I try to redeem any of my account inventory stuff. :( I was able to get the Cybernetic Eyepath, but that is it.	
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			There 'll be character transfer beetwen servers?	
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			This is just fcking silly.. They were sitting on extra realms, but only opened 1 pvp eu realm...Now people cant play with their friends, clans are divided and cant progress as fast as they should etc.A shitty launch like this is acceptable if it were amongst one of the first MMOs out there. But it's not..Work harder, faster. and let us try to enjoy what we paid for please.	
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			I'm still getting the "Guest accounts that haven't purchased Wildstar have lower que priority" issue and have a queue time of ~3 hours, Ascendancy EU Exile.	
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