138798-maintenance-downtime-scheduling

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another game same thread as always :p its not that i dont feel sorry for you Australians :P but im sorry to say i havent seen a single game that actually have changed downtime because it sucks big time for you guys. 
 
for me i couldnt care less since its normally when i sleep hehe. 9 am to 12'ish 	
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Hey guys, this post might come off with a whinging tone but its not meant to be, just slightly frustrated and feeling ranty.
 
With the maintenance downtime being scheduled for tonight at 12am PDT and the length of time, that coincides with peak times in the East Coast of Australia - where the majority of our population resides.
 
So downtimes tonight will be 6pm until 9pm, which like the other night might blow out to even later, writing off entire nights of playtime.
 
Now I get you're trying to schedule it to impact the least amount of players and I'm glad that you're trying to fix server problems, but its frustrating being someone who's paying a subscription and not being able to play.
 
Any chance that future maintenances might be scheduled a couple hours earlier or later? It's really in an awkward spot at the moment.
 
Thanks! Keep up the good work!	
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What they should really do is split the maintenance for NA and EU realms, to my knowledge they don't do this. Trying to do work on the servers for the entire planet at once is basically impossible without screwing at least one region over. If they split the schedule they could bump it up to 2AM PST which would be way better.
 
12AM is actually inconveniant for those of us on the West coast that work night shifts as well.
 
 	
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but im sorry to say i havent seen a single game that actually have changed downtime because it sucks big time for you guys. 
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			Just to post on behalf of New Zealand - these down times end up being between 8pm-10/11pm for us - which is like the ONLY time I and probably a lot of people can play due to work/family etc. Surely there are more of us playing in our evening times, then there would be EU players playing early in their morning?? :( 	
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			Seriously, enough is enough. Every night since re-release during what is prime time here. I love this game when I can play it, but it begins to beg the question why maintain a subscription for a service that has essentially become unusable.	
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			I'm so sick as ALWAYS wildestar down every from EU's morning....since I wanted play as my mood well. Now I'm pissed off.
			
				
	Edited October 8, 2015 by BlackOwl	
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			Im in the same boat, I got a sub after afew days and on my 5th day or something now with yet another hours long maint twiddling my thumbs. If this is all to do with improvement I will let it slide, if this becomes a routine thing I will cancel the sub.	
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Would be nice to change the time for downtime every second week so the same players don't get to play everytime. I don't mind if it's once or twice a week. I know they are still trying to fix things, so i'm trying to be patient. But last 3 nights in a row. It's very frustrating. 
Considering of dropping subscription for awhile if this is going to be a constant thing for a few weeks.	
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			It affects the fewest people this way, so no. Game will be here tomorrow.	
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How long is downtime? I just got back.
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			How long is downtime? I just got back.	
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			3 hours.  Could be more.  Could be less.	
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			Welp, night everyone.	
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What they should really do is split the maintenance for NA and EU realms, to my knowledge they don't do this. Trying to do work on the servers for the entire planet at once is basically impossible without screwing at least one region over. If they split the schedule they could bump it up to 2AM PST which would be way better.
 
12AM is actually inconveniant for those of us on the West coast that work night shifts as well.
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This has been an issue for the Aussies and oceanic time zones since 2014 launch and I (and others) had a rant about it back then too - when the servers need to come down it's mostly during Aussie prime - someone said today it's done during the quietest time and since not many aussies play... well that's why a lot of us (and NZ) don't - it's because we can't. Share the maintenance burden around or pull it forward an hour. Most people wouldn't mind being inconvenienced for a short period of their available play time once every other week or as it stands now every other day. But the question has to be asked though - why do the servers have to come down every day?
 
C'mon guys, pick up the game plan, you want the game to succeed, we want it to as well and some of us even want to spend money on it, and omg you may even get more oceanic players coming back or new joinees!	
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			Plenty of late night people out there too. 12 Pacific pretty early I think. How about the middle of the night instead. Bars are open to 4am, for example.	
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No matter which time they would pick, there's always going to be some players who would prefer a different one.
 
Just let the IT guys do their thing, any schedule is still better than http://www.jabbithole.com/quests/unscheduled-maintenance-6008:lol:	
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			I empathize. I have the luxury of living in a time zone thats most always accounted for (US East Coast), but as long as I've been playing these things, it seems like the Oceanic folks always get the short end of the stick, whether it be maintainence times or server allotment. I tend to be nocturnal, so I'm often up and playing when the Aussies are. Hopefully the hardware issues will get worked out soon and we won't need to do this every night.	
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It would be nice if we could go for a few days without maintenance, reboots or stuff like this.
 
I've checked and there's been a restart or something every single day since 1st of October. This is not serious like at all.
 
You might say "is a free game, deal with it" but as a probable paying customer this stuff stops me from giving any money.
 
In 2003 it was acceptable for SWG to do a quick server restart every day. In 2007 WoW did it with only once a week (well... that and "patch the patch day"...).
This? Doesn't look good, honestly.	
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<3 from a fellow IT drone Delakron :ph34r:
thanks for keeping us updated!
			
				
	Edited October 8, 2015 by goettel	
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As one of the members of the Operations team, I thought this would be a great thread to drop some replies in. Hopefully these will help give some insight into our processes.
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			Great, thanks for the response and explanation Delarkon - glad to hear it should be the last one for the next few days (and will ideally drop down to a lot less frequent!), so we have some uninterrupted game-time over the weekend :)
			
				
	Edited October 8, 2015 by BlizzNZ	
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Hey all --
 
As one of the members of the Operations team, I thought this would be a great thread to drop some replies in. Hopefully these will help give some insight into our processes.
 
{| class="blockquote"
Hey guys, this post might come off with a whinging tone but its not meant to be, just slightly frustrated and feeling ranty.
 
With the maintenance downtime being scheduled for tonight at 12am PDT and the length of time, that coincides with peak times in the East Coast of Australia - where the majority of our population resides.
 
So downtimes tonight will be 6pm until 9pm, which like the other night might blow out to even later, writing off entire nights of playtime.
 
Now I get you're trying to schedule it to impact the least amount of players and I'm glad that you're trying to fix server problems, but its frustrating being someone who's paying a subscription and not being able to play.
 
Any chance that future maintenances might be scheduled a couple hours earlier or later? It's really in an awkward spot at the moment.
 
Thanks! Keep up the good work!
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It affects the fewest people this way, so no. Game will be here tomorrow.
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Hey all --
 
As one of the members of the Operations team, I thought this would be a great thread to drop some replies in. Hopefully these will help give some insight into our processes.
 
I completely get why this is frustrating, and that it's a completely horrible time for you and your buddies. As an organization however, when we schedule a downtime, we have to look at impacting the least amount of users -- especially now that we're supporting a Free-to-Play business model. As it goes, this time is pretty much the best bracket for us to take down both European and North American datacenters without being too intrusive. And normally it's not much of a big deal, as our patch cycles are typically every 2 weeks, but after large game updates like this, I understand it can get pretty annoying with how many maintenances we've been holding.
 
Please bear with us, as the purpose of these maintenances have been to improve overall stability -- especially before the weekend hits. And tonight is the last one we have scheduled for the week (unless a critical issue arises).
 
As I mentioned above, we're working in the most opportune bracket for the areas we're hitting. We literally watch player population charts, and figure out the lowest points that match up across the two regions.
 
When we only do server work, including straight-forward restarts, we are then able to do region-specific initiatives (such as at 6 PM PDT for EU and 2:30 AM PDT for NA). But any client work for us in that regard isn't possible to separate at this time. We are looking to change that in the long term, though! 
 
If all goes well, tonight's maintenance should be the last one for the next few days!
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As I mentioned above, we're working in the most opportune bracket for the areas we're hitting. We literally watch player population charts, and figure out the lowest points that match up across the two regions.
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If all goes well, tonight's maintenance should be the last one for the next few days!
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Well if its not planned to be a daily thing permanently i can sympathize with you guys. Theres a lot to be done and i think we can all respect that you are trying to fix the game, as long as daily maintenance is not permanent.
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I.... Kinda dont buy this argument. 8am - 10am Pacific time would actually affect less people, given most people would either be working, or at school/college (US) or very early morning (AU). It would affect EU a bit, but only cut a little bit into their prime-time
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Can we expect a return to nightly maintenance after the weekend passes, or is the plan to move to weekly if everything goes well?
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Honestly. Why do they make a maintenance downtime everyday since a couple of days? It seems it is ALWAYS down.
Already made a new character on Entity-2 as Jabbit was broke for some days (the Char-Selection-Loop).
Are these Servers so old and unreliable, that they have to be checked that often?
 
I know this game just released to F2P version but hey. Heven Ragnarok Online did not hinder me to play THAT often.
 
Sorry. Not trying to be insulting. But I had to say it	
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Honestly. Why do they make a maintenance downtime everyday since a couple of days? It seems it is ALWAYS down.
Already made a new character on Entity-2 as Jabbit was broke for some days (the Char-Selection-Loop).
Are these Servers so old and unreliable, that they have to be checked that often?
 
I know this game just released to F2P version but hey. Heven Ragnarok Online did not hinder me to play THAT often.
 
Sorry. Not trying to be insulting. But I had to say it
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Yep been getting the short end of the gaming stick for a long time in Aussie land, nothing new and learned to deal with it a while ago, BUT it still does tug at the feelings, especially given the short notices of late. Today I saw the warning in time to plan my play session earlier. However yesterday did catch me off guard, logged on with 5min til downtime... understandable but still bummed...
 
I guess im more bummed that to attempt to watch some Streamers for some gifts, even the CRB Twitter feeds for some Fancy jackets is a PAIN... I don't get up that early.... NOW this is something that can be addressed to not give us aussie locally peeps, NZ inc too, the short end more often than not :P hint hint nudge nudge.	
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...
I guess im more bummed that to attempt to watch some Streamers for some gifts, even the CRB Twitter feeds for some Fancy jackets is a PAIN... I don't get up that early.... NOW this is something that can be addressed to not give us aussie locally peeps, NZ inc too, the short end more often than not :P hint hint nudge nudge.
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It would be nice if we could go for a few days without maintenance, reboots or stuff like this.
 
I've checked and there's been a restart or something every single day since 1st of October. This is not serious like at all.
 
You might say "is a free game, deal with it" but as a probable paying customer this stuff stops me from giving any money.
 
In 2003 it was acceptable for SWG to do a quick server restart every day. In 2007 WoW did it with only once a week (well... that and "patch the patch day"...).
This? Doesn't look good, honestly.
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			Is this why I'm getting a wrong version error when I try to log in now?	
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Well, you're obviously not following some of us Ops peeps! And to help show some good faith...
 
Fancy Pants Jacket code right here:
QMN9ASG3GMJ9TAJ9A76U
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Hey all --
 
As one of the members of the Operations team, I thought this would be a great thread to drop some replies in. Hopefully these will help give some insight into our processes.
 
I completely get why this is frustrating, and that it's a completely horrible time for you and your buddies. As an organization however, when we schedule a downtime, we have to look at impacting the least amount of users -- especially now that we're supporting a Free-to-Play business model. As it goes, this time is pretty much the best bracket for us to take down both European and North American datacenters without being too intrusive. And normally it's not much of a big deal, as our patch cycles are typically every 2 weeks, but after large game updates like this, I understand it can get pretty annoying with how many maintenances we've been holding.
 
Please bear with us, as the purpose of these maintenances have been to improve overall stability -- especially before the weekend hits. And tonight is the last one we have scheduled for the week (unless a critical issue arises).
 
As I mentioned above, we're working in the most opportune bracket for the areas we're hitting. We literally watch player population charts, and figure out the lowest points that match up across the two regions.
 
When we only do server work, including straight-forward restarts, we are then able to do region-specific initiatives (such as at 6 PM PDT for EU and 2:30 AM PDT for NA). But any client work for us in that regard isn't possible to separate at this time. We are looking to change that in the long term, though! 
 
If all goes well, tonight's maintenance should be the last one for the next few days!
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Well, you're obviously not following some of us Ops peeps! And to help show some good faith...
 
Fancy Pants Jacket code right here:
QMN9ASG3GMJ9TAJ9A76U
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			Same code not working :(	
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Code is invalid it tells me... :(
 
Why is it everytime I try and enter one of these codes, it tells me it's invalid? 
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Honestly. Why do they make a maintenance downtime everyday since a couple of days? It seems it is ALWAYS down.
Already made a new character on Entity-2 as Jabbit was broke for some days (the Char-Selection-Loop).
Are these Servers so old and unreliable, that they have to be checked that often?
 
I know this game just released to F2P version but hey. Heven Ragnarok Online did not hinder me to play THAT often.
 
Sorry. Not trying to be insulting. But I had to say it
 
 
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Code is invalid it tells me... :(
 
Why is it everytime I try and enter one of these codes, it tells me it's invalid? 
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Well, you're obviously not following some of us Ops peeps! And to help show some good faith...
 
Fancy Pants Jacket code right here:
QMN9ASG3GMJ9TAJ9A76U
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Because there is a 36 minute time difference between the code being posted and your post 
 
That probably means someone already used it
 
Unfortunately these codes are unique so only 1 person can you 1 code :(
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			Stability patching is a good thing, my money shall continue to flow into the pockets of our game overlords, thanks for the reply to the information hungry masses.	
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Hey, as I said. I didn't meant to insult anyone. I just had to let some heat off :P. I really understand this.
I mean there are bugs and performance issues which has to be taken care of as well as checking the servers
health. I'm just so addicted to this game already, haha.
I mean I've played so many MMORPGs (Ragnarok, Ragnarok 2, Lineage, Anarchy Online, DC Universe, SWTOR, etc)
But THIS game beats all of it. I mean even Tera or RaiderZ are inferiour.
 
-The Battlesystem is cool, as it is an action-system (no stupid click on target and press buttons for additional skills).
 There might be some improvement, like real aiming for shooting classes, but hey, it is definetly one of the better systems.
Funny thing here. I can't doge normal attacks. Plus I think a blocking function would be great, which won't let you attack
fast (like with doges) but reduces Damage (and aggro perhaps).
 
-The Races are really good. Many games try to put realism to this. But I LOVE the Disney-Like looks. (Aurins all the way)
 
-Well the content is a bit overwhelming (like in Mass Effect) but it still is fascinating.
 
-The overall design is amazing. There is really love to the detail here.
 
Sometimes I wish there was more social components like Bars where you can sit with friends or strangers and drink some.
(Maybe it does exists, I am still level 12). But there comes the Housing which is a real big plus.
 
Big fan of it!	
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Hey peeps, I never asked directly for a jacket... just the chance to get a code, along with all the other players and forum peeps. I did not get this code and all the best to the person who did get it, code can only be used once. I find it a huge step of good will that I was even offered the chance at the code, not like im the most popluar dude on the forums.
 
To be fair, the forum very rarely gets these codes put on it, VERY RARE... you need to follow Twitter and/or jump in on some a fav Wildstar Twitch Streams to get the chance at a code, better odds then forum begging for them :P	
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Hello Delakron,
 
First, thanks for the answer! I just wanted to let you know a bit about the thought process of the people in this situation:
 
For me personally, I live in the EU and mostly get the time to play in the mornings. It's kinda like the aussies that can only play during prime time. Everyone understands you have to make updates and improve stuff.
 
But if this happens every day, while having a sub, it becomes a little too painful. In fact, with the sub not giving that much extra, I'm pretty sure it's far more profitable to NOT have a sub and keep the money for the shop whenever I feel like I can get online. In this case (it being a many days in a row thing) wouldn't it be better to scedule different times, so everyone gets to play in a while? Now one group does not only get the bad times, they really miss out on a few days of their subscription, making the sub a specifically bad deal. Even worse because you have to play to make the sub worth while, and I mean to underline this because you don't get coins for having a sub: you get an increase on earning coins for having a sub. In other words: you buy coins: you get coins and no playtime (although you can't play you lose nothing, as you still got the amount of coins you paid for) - you buy a sub: you don't get coins and you get no playtime for your money (you lose everything!).
 
Just saying this because I really like this game, and I don't want it to lose subs. In my particular case I still had a card lying around that I used for a 30 days sub a or so since it went f2p, so it's not all that bad, but it does feel like I should have spend my money on coins instead. 
 
Sorry for the whining, I didn't mean it as a naggy post at all. I just wanted to point out what the problem with the sub and the downtime is, as both are big topics on this forum. I hope I got that point across. Maybe when you have maintenance/updates planned in the future for several days in a row you can take a look at how you plan them, even if it only crosses your mind for a second ^^.
			
				
	Edited October 8, 2015 by shadowmessengerx	
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... If all goes well, tonight's maintenance should be the last one for the next few days!
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Guess not :( 
WildStar Operations ‏@WildStarOps  6h6 hours ago
Oct 9- all MegaServers will be down at 12amPDT / 7amUTC ( http://ow.ly/TbVCq  ) for maintenance. Downtime: 2hrs http://ow.ly/TbVCq 	
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			*Comes home, smiling, bright happy*"Oh boy! Time to Marathon Wildstar! Man, I'm hyped to be back into this game... they had maintenance the last few days and-... NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!!!!"Oh necessary evils, how necessary you are  :mellow:	
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There's been no realm announcement of the outage yet though, normally 60/30min warnings etc (probably jinxing myself by saying this though!)
 
*edit* - just saw twitter that it's been delays by an hour...oh well lucky I was home early from work today!
			
				
	Edited October 9, 2015 by BlizzNZ	
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Posted Today, 08:19 AM
Hey everyone -
 
At 12:30am PDT / 3:30am EDT / 7:30am UTC, all realms will be down for maintenance and during this time the game will be unavailable. We expect the downtime to last about 5 hours but this downtime could be longer or shorter. Be sure to follow this thread for any updates as it progresses.
 
The following web services will also be down during this time:
NCSoft Account
NCSoft Shop
WildStar Web Store
WildStar Forum Logins
 
Thanks for your patience during this downtime and we really hope this doesn't cause you any inconvenience.
 
Thank you,
Team WildStar
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Fellow Aussie, I know the humidity is starting to rise, the flies are coming after the rains and the Irukandji are coming close to shore............. but go outside and play, its a major maintenance period that does not need anymore hassle to get done, we all know why its happening. 
 
I don't feel that Aussie today after having to reply here :(	
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= 5.30pm ~ 10.30pm AEST ... Thanks again Carbine ... Why exactly couldn't these be postponed 4-5 hours then at least the only evening prime time zones effected would be Russia/India ... hardly a lot of players in those parts I would think ....
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			I posted last week after about 4 days in a row hitting Oceanic prime time - but since then it's been up since (like they promised). I haven't been on since Sunday though but even then was noticing the spiky lag periods during combat especially, so I imagine this is a much needed reboot/fix period - which will then hopefully become just a weekly (and then down to fortnightly) occurrence..	
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			this is really starting to become a dead horse thing. if you live ANYWHERE outside of the USA/NA then you have NO CHOICE but to roll with the punches for downtime. i swear threads like this make little to no sense. downtime for a region server is picked for the lowest pop FOR THAT REGION!! it always has been and always will be. it doesnt matter if aus, hungary, ireland, etc are prime time for that region since at 12 am PDT on a tues/wed most people are in bed sleep. i know this comes off harsh and im sorry but its getting annoying seeing these threads EVERY PATCH TIME made by people who live in other countries. YOU chose to play here now roll with the punches of the downtime.	
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this is really starting to become a dead horse thing. if you live ANYWHERE outside of the USA/NA then you have NO CHOICE but to roll with the punches for downtime. i swear threads like this make little to no sense. downtime for a region server is picked for the lowest pop FOR THAT REGION!! it always has been and always will be. it doesnt matter if aus, hungary, ireland, etc are prime time for that region since at 12 am PDT on a tues/wed most people are in bed sleep. i know this comes off harsh and im sorry but its getting annoying seeing these threads EVERY PATCH TIME made by people who live in other countries. YOU chose to play here now roll with the punches of the downtime.
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			 Could always be worst.. like every time there is a maintenance the game is down for 8hrs.. this every night stuff will go away once the issues with the game are satisfactory to carbines intent... than it will go back to once a week.	
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			Mmmhh idk but maybe the Devs sleep? if was me ill not setup a mainteneance for work on fixes at my 3 a.m. , ill be on bed you know.	
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I agree that it's never going to change. Some people just need to vent their frustration, which is perfectly healthy and acceptable if people aren't attacking verbally to the developers / team.
 
When some are paying a subscription for a service, they have every right to ask for changes. Just a response from one of the team members can go along way in relieving abit of that frustration.
 
No disrespect to you but I'm not exactly sure why you find these types of threads annoying. You have a choice to read them or not. If they are starting to annoy you, maybe stop reading them.
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this is really starting to become a dead horse thing. if you live ANYWHERE outside of the USA/NA then you have NO CHOICE but to roll with the punches for downtime. i swear threads like this make little to no sense. downtime for a region server is picked for the lowest pop FOR THAT REGION!! it always has been and always will be. it doesnt matter if aus, hungary, ireland, etc are prime time for that region since at 12 am PDT on a tues/wed most people are in bed sleep. i know this comes off harsh and im sorry but its getting annoying seeing these threads EVERY PATCH TIME made by people who live in other countries. YOU chose to play here now roll with the punches of the downtime.
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			The real frustration seems to be stemming from the fact that maintenance has been relentlessly happening nearly every weekday now. Most of us who work odd hours or live in less populated time zones are used to being slighted when it comes to gaming servers, it just gets annoying when it occurs more days than not and with less than 24 hours notice.	
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The real frustration seems to be stemming from the fact that maintenance has been relentlessly happening nearly every weekday now. Most of us who work odd hours or live in less populated time zones are used to being slighted when it comes to gaming servers, it just gets annoying when it occurs more days than not and with less than 24 hours notice.
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I was going to be a clown and rehash this thread in lue of tonight's maintenance again, but another smart alec beat me to it... how the weather down south, on the plus side you have PAX coming up, lucky peep... I know a buddy going in a Halo cosplay crew, but alas I wont be.
 
In terms of compo... Omeed... head Community (I know its hard to keep track of who is who) dude has talked about it but can't say anymore or promise anything... Just maybe, maybe in honor of the constant whine from the land down under (plus NZ) the wheels of, keep people happy will get oiled slightly more then some others.	
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convinced few of my friends to play wildstar, wanted to get them in game yesterday,there was maintenance.
 
Trying to get them play today, there you go again 4 hrs . Seriously Carbine you don't want Aussie customers? well then	
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			Since relaunch this now marks 14 out of the last 17 days I've either had disrupted play or none at all.	
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Since relaunch this now marks 14 out of the last 17 days I've either had disrupted play or none at all.
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Perhaps Carbine could reward us with moving one fo the servers back to the west coast of the US so the pings are 160-200 instead of 260-300+.
 
Not gonna happen though.	
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			Just because the game is f2p doesn't mean that you can't alienate a large number of potential cash store shoppers. Thinking they will come back after the dust settles is probably not true. I just invested time into leveling 2 characters to 20 ish range but more importantly spent many more hours nitpicking my ui and learning how to do stuff but if maintenance starts right when I start my free time for gaming then why bother.Complaining has it's purpose and a person would have to be ignorant to think otherwise. My grandfather use to say, "the squeaky wheel gets the grease" and I would agree. With that said, I'm looking for another game to try that doesn't have 4 hour updates almost every night.  
			
				
	Edited October 15, 2015 by bradadad	
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Just because the game is f2p doesn't mean that you can't alienate a large number of potential cash store shoppers. Thinking they will come back after the dust settles is probably not true. I just invested time into leveling 2 characters to 20 ish range but more importantly spent many more hours nitpicking my ui and learning how to do stuff but if maintenance starts right when I start my free time for gaming then why bother.
 
Complaining has it's purpose and a person would have to be ignorant to think otherwise. My grandfather use to say, "the squeaky wheel gets the grease" and I would agree. With that said, I'm looking for another game to try that doesn't have 4 hour updates almost every night. 
 
 
 
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5.5 hrs yesterday, now 4+ hrs today?
 
I'm a new player, just managed to get my char to 50 through this gauntlet that is maintenance schedules.  I also consider myself someone that has a large amount of patience but this is starting to wear thin.
 
What is so important that maintenance needs to happen again today for 4+ hrs and not at a weekly maintenance slot? Especially since, to me at least and possibly to a large amount of players, this game is playable.
 
I'm a subbed player.	
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it would also be cool if they told us what this downtime is for, i know it sounds dumb but even the simplest comment on what each downtime is trying to fix comes along way to calm ppl down. devs you dont need write alot just the overall main issue each downtime is trying to fix this at least gives ppl something to look forward to... its pr 101
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Yes, to emphasis this: people are not complaining about maintenance. People are a bit miffed that it's hours and hours of maintenance nearly every day during their prime time.
 
For any aussie with a sub, this is pretty much telling them they are suckers for buying said sub. Thank god I accidentily have my vacation, or I would be in the same boat due to my personal weird hours off (mornings in EU), so I get their frustration.
 
If anything, can't aussies get a few days refund on subs? EU at least gets their primetime, so nothing much to complain here, but when you really can't play during primetime ever bare a few days... it would do really well to appease your customers if you want to keep them. 
 
Ofcourse it's annoying to constantly read the same threads about the same subject, but the fact that they keep coming means the problem hasn't been fixed. Again, the problem is not some downtime. The problem is downtime during primetime nearly everyday for... what is it... 2,5 weeks or so? And mostly for subbed people, ofcourse, who miss out on everything for reasons out of their control, for over half of their money's worth by now. 
 
I'm not angry over this, I am a little scared, though. I'm afraid the aussies will run away over this, which will decrease the chances of succes for this game. And I really love this game, now that I finally got some people to join me on it now that it's f2p. Let's all hug a person from the land of XXXX and hope they'll stay!
 
edit: also, Mrmushroom, your profile pic made me giggle ^^
			
				
	Edited October 15, 2015 by shadowmessengerx	
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			I think alot of the frustration could be alliviated if the Carbine Crew could just give us a small, semi-informed paragraph for each maintenance. I am sure if the majority could see that the maintenance was beneficial and not just "to restart the server" or "server maintenance" more would understand the need of it.	
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I was going to be a clown and rehash this thread in lue of tonight's maintenance again, but another smart alec beat me to it... how the weather down south, on the plus side you have PAX coming up, lucky peep... I know a buddy going in a Halo cosplay crew, but alas I wont be.
 
In terms of compo... Omeed... head Community (I know its hard to keep track of who is who) dude has talked about it but can't say anymore or promise anything... Just maybe, maybe in honor of the constant whine from the land down under (plus NZ) the wheels of, keep people happy will get oiled slightly more then some others.
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And don't forget us Kiwi's in New Zealand!I haven't been on since Sunday - and knew about last nights big downtime so thought that would be it for the week...so finally after finishing some work at home I thought I'd jump in for a bash...only see see the updates on this forum topic that it's down again tonight, noooo...
 
Might be time to go back to GW2 :/
			
				
	Edited October 15, 2015 by BlizzNZ	
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			Wow thought I would give WildStar a go, I have tried to login to play the last two days in a row and servers have been down both days. This makes the company look really bad.	
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With all the downtime that this game has had since 2014 launch - again I say, this is one of the main reasons it's so quiet in this time zone - because the game has always gone offline in oceanic prime. This multi-day down time is nothing new and coming back to the f2p model I actually expected things to be better ie once a week or so but alas it is not.
 
Correct me if I'm wrong but we actually had a 5 night uptime streak since F2P launch - cheerin. Do we plan our calendars for 5 nights playtime out of 14+? What night is the normal once per week (or every 2nd week) scheduled maintenance night anyway? Right now I'm guessing it's any day that ends in day ;) 	
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			You can tell your new to the game, you do know it went F2P after failing at the other business model, Subscriber. Of course if reflects poorly on the company and your right to keep believing it. Alot of us forum long stayers are here because we could see past lack luster company that made the game and see the potential of the game it self. Im sure a vote of the player base that understand the nature of game design and marketing would replace some key people and keep lots of others whom have worked their little butts off to make it the game it could be. It IS sad a few bad apples are souring the barrel	
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			This little mordesh is far from new to the game, fyi I watched and waited for the first beta, and played... err tried to that is when the servers were up (ha!) from launch, and yes I was subbed. I was here when the servers were merged to the mega server because you know, not enough people around and all that. I was predicting all the way back then the only way this game would survive would be under a f2p model as long as the then existing issues were fixed. I wanted to see this game succeed so badly I kept my sub going. I'm not into company politics or who comes or goes but it would be nice to actually be able to consistently play the game as intended - ba-boom - full circle back to topic ;)	
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Wow thought I would give WildStar a go, I have tried to login to play the last two days in a row and servers have been down both days. This makes the company look really bad.
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