127041-loyalty-rewards-feedback-discussion-title-mount-etc-page-4

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I don't know about you, but the four free months of signature service, and being able to keep playing Wildstar, are why I'm keeping up my subscription.  Not any vanity item.
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Some people paid for a year sub and didn't bother to cancel it. If they got bored and came back in say Drop 4, when most of the issues were fixed they'd still be eligible for the top tier player appreciation rewards. The reasoning behind Carbine's current objective measure is flawed, hence why many players are angry and want them to change it.
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			I don't see how listening to these complaints will make things more messy. I'm pretty sure it would make all of their current playerbase happy with the player appreciation event.	
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Because the mount isn't an incentive to stay up to launch, its a gift to show appreciation to people with continuous subs.
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Leaving for work soon, but still rather disappointed that nobody from Carbine has even made an attempt to reassure people that things are going to get fixed.
Nearly 20 pages of people that are not happy with things sort of warrants some damage control.
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I'm positive they are reading. They just don't have a way to respond. Mostly because at the current date they don't have an answer yet. Keep in mind carbine still has a few months to figure something out. But i'm sure when they feel they have an answer they can stand behind and make people happy with. They will speak up about it.
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No it's not a gift. Wouldn't come with a string attached if it was a gift, they'd give it right away if it was a gift.
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			Hardcore appreciation......	
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People eligible for the mount and title will stay subscribed to Wildstar until the free to play launch for the same reason they've subscribed until now.  Even for those of that group that will be leaving because of free to play, you don't really need to incentivize them into staying till the switch over.  The four months of free signature service if you subscribe by June 15th is the incentive to bring in new subs that would have otherwise waited for free to play.
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Carbine’s official post says, ”Additionally, as a reward to those who were continuous subscribers (meaning no exceptions period) from WildStar’s launch until the transition to Free-to-Play” will receive the crawler mount and title.
 
If they make any exceptions to this now then there are always going to be players just outside of it and they will be making the same demands. There is only two options I see that they have at this point.
 
They will make the change to say everyone that is subbed when f2p hits get these things	They will stick with what they said and no exceptions will be made
 
Number 2 is the more likely option. Just because for whatever reason players didn’t fit into their continuous subscribers category doesn’t mean they’re going to start saying well if you only missed a hour, a day, a month or two then you get the reward. That would cause chaos.
 
As it stands now the statement is clear and understandable and is probably why they haven’t posted anything else about it.	
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You left out the part where I've always been for Carbine covering the edge cases like that, though it will probably be taken care of in customer service tickets after the fact.
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Who are you, who do you think you are, to decide what is a gift and what is an incentive since all those things are in the same package :
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When people are objectively wrong
 
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Alright I'll bite, to the folks claiming about bad PR....source?
because unless I'm blind all I see EVERYWHERE are people either excited for Free to Play or upset about it. Seriously check the YouTube video that just launched, people want to know the specific date when it'll go free to play. Check the recent comments, notice the change of tone? So far so good. Read all the articles, so far so good. The only place I can see where people are upset about the mount is here. Need I remind you why this game needs to go Free to Play? 
 
come closer....
 
*whispers*: It's because there aren't enough of you....$$$
 
This is a small dilemma, not directing that towards your feelings, directing that towards the grand scale of things. If you're really going to leave because you didn't get a mount...go ahead, 12 more folks will take your place when Free to Play gets here. That's the same response I gave to all the folks that were upset when FTP was announced, go ahead leave, you will be replaced by 12 folks when FTP comes.	
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Alright I'll bite, to the folks claiming about bad PR....source?
 
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This is a feedback thread...
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You know, people can give their feedback about their OPINION of it being badly worded PR without you coming in and being an *cupcake* to them. In the past, carbine has handled things awfully, and there have been many of these discussions before.
 
This is what this thread is. A thread for feedback. Feedback on the announcement. We can discuss our opinions, but none of our feedback is invalid or wrong, it's just different people's opinion, all of which the company (carbine) will read and assess in their own way.
 
IN MY OPINION carbine has worded their PA to the already paying customers badly. They have alienated a large section of paying customers, who have missed out on something that carbine worded as "the loyal subscribers who have maintained a subscription from WildStar’s official launch on June 3rd, 2014 until the Free-to-Play launch" because of a couple of hours or minutes. Do you not see how that can be interpreted badly? No wonder a lot of players who have subbed and paid for every single month but miss out because of a technicality or a few hours or a minute are complaining. All they had to do was leave out the word "loyal" and keep the rest or reword it slightly.
 
Yes, It is bad PR, at least to me. I'm sorry you feel it isn't, that is your opinion and you are entitled to it.
 
EDIT: And no, I wont leave over this. Like I've said many times before, this mount/title thing wont make me leave. I will continue to support the game I love and play it as much as I do now. But I do feel sad, because my ONE DAY has made me unloyal to the company. Something I was striving to do.	
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			"Go ahead and leave, you will be replaced by 12 folks when F2P comes"... the player appreciation event was supposed to be Carbine appreciateing their current playerbase even if there aren't many of them (among other things). But since it was flawed it did sound more like what you just said to some players, making it a PR fail as this was not their intention and they will lose some money if those players leave because of it.	
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I have been following this thread pretty closely and it has gotten to the point where I feel the need to chip in my 2 cents.
 
I think that there are currently two groups that are upset with the mount/title issue.
 
1.) People that have had a small lapse due to payment changes or issues on carbines end
2.) People that think that the restriction should be reduced or almost removed entirely.
 
For the first group I do not believe you will be left out if Carbine can help it. One of the reasons I think that we have not had a response on this issue is because they are not sure how they would go about doing it or have the tech/skills necessary. I admittedly know very little about the subject of writing what I assume would be some sort of SQL. It is unlikely that they will announce anything until they have tried and tested the "SQL" either.
 
The second group seem to have entitlement issues. They are arguing mostly about word usage. I hope that most people are more thick skinned than this and are only hoping to guilt Carbine into giving them what they want. They have already given 6 of 8 rewards to a majority of the player base. Those of you saying that is unexpected and you would have subbed if you had know don't seem to understand that Carbine wanted to do something special for people who have maintained their sub all this time. Part of what makes it special is that it was an unannounced gift. I find it sad that many of you seem to EXPECT to be given things for sticking around at all. Its a reward for being subbed all this time, not some sort of payment that you deserve to have for playing.
 
And finally, I can see why some of you are upset that they are using the amount of time subbed versus player playtime, but I think that doing the latter would be way more difficult to implement and it would still put us in the same position of how playtime much is "enough" or "reasonable."	
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100 people at a hotel got free breakfast until 11 am in the morning because it was part of the stay and didn't leave a single good review because they thought they deserved it
2 people at a hotel had to pay for their breakfast in the morning at 11:05 am even though they thought it was part of the stay and left 2 pretty bad reviews
 
Sure, it's just a couple of breakfasts--- but is making 2 people pay for breakfast really worth the loss in customers they might have due to the lowered rating they have on their review websites?
 
Probably not.  Customer Service comes first.  It's a digital item that was already made and costs 0 money to give to more people than promised.  Carbine can only lose from this situation.	
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100 people at a hotel got free breakfast until 11 am in the morning because it was part of the stay and didn't leave a single good review because they thought they deserved it
2 people at a hotel had to pay for their breakfast in the morning at 11:05 am even though they thought it was part of the stay and left 2 pretty bad reviews
 
Sure, it's just a couple of breakfasts--- but is making 2 people pay for breakfast really worth the loss in customers they might have due to the lowered rating they have on their review websites?
 
Probably not.  Customer Service comes first.  It's a digital item that was already made and costs 0 money to give to more people than promised.  Carbine can only lose from this situation.
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100 people at a hotel got free breakfast until 11 am in the morning because it was part of the stay and didn't leave a single good review because they thought they deserved it
2 people at a hotel had to pay for their breakfast in the morning at 11:05 am even though they thought it was part of the stay and left 2 pretty bad reviews
 
Sure, it's just a couple of breakfasts--- but is making 2 people pay for breakfast really worth the loss in customers they might have due to the lowered rating they have on their review websites?
 
Probably not.  Customer Service comes first.  It's a digital item that was already made and costs 0 money to give to more people than promised.  Carbine can only lose from this situation.
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The bad PR I was talking about was not current. It was the result of the issues post-Launch that caused so many players to come in, look around and leave.
 
But thanks for pulling the old "If you don't like it, then leave" card. Truly that takes a massive amount of courage, to tell others to leave instead of seeking out change.
 
*leans in closer to be clearly heard*
 
... because that's how we got here. People like you, telling other people to leave.
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I don't see how angering your best customers is a good idea, especially to please customers that have not invested as much.
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This elitist mindset is what got us here in the first place.
All of us bought the game. Considering X customer more loyal than Y customer is not okay.
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I can no longer tell if this is a thread for feedback/discussion for the "reward system" or a feedback/discussion thread on "players that make feedback".
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Lol love how you chime in  with some weak straw-man argument. "Go ahead and leave". The fact that you don't have a part to do with this companies PR team is a blessing I won't soon forget. Remember when people gave feedback about the game originally? "Don't like it, leave"... and so they did!
 
But as far I've read up until now. I didn't see a large vocal majority of people in this thread threatening to quit the game. They are just giving feedback. I do see a few people on different subreddits (Outside of wildstar websites) talking about the game. Both positively and negatively. New buzz goes both ways. 
 
I can no longer tell if this is a thread for feedback/discussion for the "reward system" or a feedback/discussion thread on "players that make feedback".
 
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They have more invested in the game, they have financially supported Carbine more.
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			If we're going with a hotel example, then a better example would be a hotel offers a complimentary signature service to reward members who have had active rewards account for 1 year. These members get chocolates on their pillow, a bathrobe for wearing in the hotel room, and a bottle of delicious delicious bourbon. All other rewards members get chocolates on their pillow and the bathrobe. 	
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The fact that I'm not entitled as some of the folks in here..
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			Guy A paid for a year sub and played for a week, he didn't bother to cancel his sub though. Later he came back for Drop 4 when most of the issues were fixed and population was growing. He is still eligible for the top tier player appreciation rewards. Guy B played longer than Guy A and when population was at it's lowest but he gets blocked from what most consider the best player appreciation reward because he didn't join at launch and subbed on/off. Guy B could also have supported Carbine more financially through buying CREDD. Common sense right?	
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If we're going with a hotel example, then a better example would be a hotel offers a complimentary signature service to reward members who have had active rewards account for 1 year. These members get chocolates on their pillow, a bathrobe for wearing in the hotel room, and a bottle of delicious delicious bourbon. All other rewards members get chocolates on their pillow and the bathrobe. 
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False. Some people were paying for more than one subscription, and in addition to buying the game for myself during launch week, I've also bought it for two other people, and decided to grab a box from gamestop the other day for a third to join in early. Contrast with someone who purchased launch month and kept up on CREDD - argument falls apart quickly. Using money spent as the measure for whether or not someone is a good customer is going to completely redraw who is standing where in regards to these rewards, which is part of why people are upset about it.
 
Technically I would have avoided putting them in two distinct groups in the first place, because that's asinine.
 
 
All of them. Business 101
 
Yeah, usually that's part of a Rewards Program, which tends to be something the customer is informed about before rewards are distributed. In this case, recipients were decided before the community was notified, which is pretty lame.
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Is the bourbon only available if you've been with the hotel since launch, or is the bourbon for all rewards members who have had an entire year of active rewards activities?
Does the bourbon still get delivered if there was a lapse in rewards activities due to system errors?
What if I'm not concerned too much with the bourbon but want my hotel room door to have my name engraved on it?
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what straw-man argument are you on about? Please tell me, because my position has remained the same throughout this thread, if anything it's the other side that keeps jumping from reason to reason as I have already said, first Loyalty, then nobody knew about the mount, and now it's bad PR. What side is scraping the barrel here?
 
The fact that I'm not entitled as some of the folks in here is a blessing I see for myself.
 
Some folks left feedback, yes those guys I either agreed or disagreed with, but when it was long winded rant about how this game wasn't like a recent mmo and it was filled with nothing but I'm leaving, that's when I said, "Okay OP, good luck to you wherever you choose to spend your time on. o/"
 
This thread is about a mount. That's all its been......
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Actually I'm not sure about that. Well in fact I do think differently.
 
Do note that I'm part of those who "stuck it out" 100%. And still I don't think it's within their "rights" to do so. Well sure technically it is, but I feel it's not the right thing to do and, in my book, it's a cocky thing to do. You can play "god/king/generous gifter" and offer gifts with a defining line, aka : this group on the left I choose to gift and this group on the right isn't worthy, when you have 4 millions subs and everything is working well and has worked well since launch. When you're like close to what it seems an order of magnitude hundredsfold less I certainly think you shouldn't, but that's just me.
 
Let's be real here, it's not really a free gift (not that you said it was...) : it's also a way to make sure people stay subbed until fall instead of unsubbing now and waiting to come back in fall. Look at the "coincidence" of the time left to sub : it's 4 months from now, and that makes the 4 months signature "gift" a shift in time of payment, so to speak : "hey don't worry if you feel you're forced to pay 4 more months now that we announced the transition to F2P : we'll be giving it to you for free after F2P launches...".
 
I really think they should give *all* digital gifts to everyone that bought a box and don't bother with any petty arbitrary calculuses.
What would they loose from that ? 3 subs from a few egoistics that would unsub because they wouldn't be the special snowflakes taking pride in shoving their mount in front of those who unsubbed (for whatever reason) for a few days, weeks or months. 
On the other hand they could loose lot more subs than the 3 above from people that feel wronged by this "uninterrupted" line.
Now what would they gain ? 
Well everyone is happy (except the 3 above ;) !), many more will stay subbed (because you know : I think many might cancel over this and wait for fall to come back since they already know they lost on the mount so why bother subbing 4 more months), and most importantly : it may be even more boxes bought from now until fall from people that decided they'd wait for fall...
 
What I want to say is to me this line is only valid and warranted if everything was perfect from their side since launch. And as much as I love Wildstar, as much as I think it's the best MMO ever, and will be for a loooooong time, as much as I have enjoyed my time in there, and still do, and hopefully will still do : it's been far from being perfect, and it's not only those who "stuck it out" 100% that suffered here and there, some more than others, it really is everyone who bought the box, not matter when they did...
 
That said, it may not be Carbine calling the shots on that, it may well be some other suit at NCSoft.
 
To "paraphrase" from another game famous line :
 
"Now is not the time for bickering cupcakes, F2P is coming… and you'll need all the cupcakes you can get !"
 
Make no mistake Izzi :) I'm not criticizing your feedback, it is perfectly valid and well written, and is... well your feedback and I have no say on it.
I'm just providing additional feedback using something you said : in which I feel different...
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Again I think this falls into implementation issues. The method they chose was clear cut and easy to implement. Basing it off other accounts creates a whole new problem. I also think that people who bought a bunch of boxes are in the minority. However carbine has said that they are tracking purchases made on each account and you will be rewarded for that money spent.
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"Entitled", "Babies", "Uninformed", "Wrong", "Don't like it leave".
 
If we're talking about long winded rants that veered off topic. I would think you qualify. I think it's fine to have a different point of view on the actual topic of this thread. Without bringing in insults to players.
 
Don't agree with someones stance on how loyalty rewards should be done? Let's get some feedback on your stance for current/future reward systems. That would probably be much more productive.
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I agree completely that this implementation has issues. Being rewarded for money spent is appreciated, but it's irrelevant to their chosen method.
 
Whether or not we agree does not change the fact that we all bought the game and are all customers.
 
I don't see why this has to be a scenario where Carbine either chooses A or B. A better solution would be to ^H the current implementation and start with a set of criteria that's not so shaky.
 
Oh, you mean this?
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Have you read any of my posts, they've all been about bad pr and the wording.
 
I couldn't give a rowdowser's fluffy arse about the mount and the title. I love the snoglug, I can't wait to get it. 
 
I DONT LIKE THE FACT THEY USED "LOYAL CUSTOMER" THEN LEFT OUT HUNDREDS OF PEOPLE WHO SPENT JUST AS MUCH MONEY AS THE PEOPLE WHO BOUGHT 12 MONTHS IN ADVANCE. My 4 hours cost me my "loyalty"
 
Yeah I'm butthurt about the word loyalty. So sue me. I'm giving my personal feedback. Call it entitlement, whatever.
 
I stuck through not one, but TWO dead servers, having to move my guild twice, the frist time my whole guild transferred LESS THAN A MONTH before they merged the servers. I didn't complain then about the tfer price.
I stuck through the worst dead times of drop 2 and 3. 
I stuck through my whole reason to play the game becoming abandoned and to be honest  "a bit poo", the pvp was AWFUL. I had noone to play arenas and bgs against.
But still I stayed, why... because I love the game.
 
I'm not going to leave because I'm "acting entitled over a mount". I love this game.
All I want and all I ask them to think about their wording in a PA because it's not only hurt my feelings a little (yeah yeah boohoo i'm a crybaby), but the feelings of the friends I've made on this game, who not only had their sub cancelled (By carbine) due to a technical issue or by accident, or their credd lapsed before they got to sign in, or the fact I'd been through an awful irl time leading to me having to abandon my old beta account for memory's sake and then deciding to log in one day too late to show my "Loyalty"... 
 
Yeah, I'm pissed off about one word. Not the mount, not the title.
 
I'm annoyed about the principle. About my interpretation.
 
That's it.
 
And now I'm out. I got emotional :(
 
I care for this game, and I care for the people I met, and I care for the company. They're going to get burned if they shirk their best costumers.
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It's funny to see this hotel analogy right now because I thought of another one yesterday but refrained to post it : the party analogy.
 
Bunch of people go to a party, and the host has prepared a big cake for everyone but will only serve champaign to those that have been his friend for the last 10 years :
 
"- Ha no sorry Bob, no champaign for you, you've *only* been my friend for the last 5 years, not ten like Joe up there ! Here, have some cake though !"
 
"- Hey Jim you forgot me, I didn't get any champaign yet I've been your friend those last 10 years !"
 
"- Ha no sorry Peter, I remember that one day when you and I were mad at each other, so no champaign for you either..."
 
So of course, this is purely satyrical and of course when you go to a party everyone gets champaign, whether they have been friend with the host for 1, 5 or 10 years...
 
Now i'm not saying the hotel analogy is bad or that people who abide by it are wrong.
It just is Carbine has to choose whether it's a pure business decision (hotel) or instead if they'd prefer to make it a more "friendly" decision (party), ya know, with heart.
And considering how they talk to us, on the forums, on twitter, on the livestream, cheering us up, saying we're badass and all that, to have stuck with them all that time...
 
I really think they should be consistent with their behaviour and adopt the friendly way (give all digital goodies to everyone who bought a box) instead of the business way...	
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			Loyalty program is completely different. The mount and title are part of the player appreciation programs. I don't know why people are still equating the rewards with loyalty rewards. 	
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Loyalty program is completely different. The mount and title are part of the player appreciation programs. I don't know why people are still equating the rewards with loyalty rewards. 
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Again, I want to be clear that I do think with accounts lapsing a few hours or even a couple of days is a bit harsh but I hope Carbine will do something about that (TBH haven't followed much about it as the whole F2P thing gets me so I'm trying to just wait it out) but I have faith in them.
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Loyalty program is completely different. The mount and title are part of the player appreciation programs. I don't know why people are still equating the rewards with loyalty rewards. 
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[...] I don't know why people are still equating the rewards with loyalty rewards. 
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I'd like to put my vote in for just giving everyone that purchased the game before the f2p announcement all of the digital gifts. Both titles, the mount, the decor, etc. I mean, I understand what Carbine is trying to do. They saw all the good press that Blizzard got for sending those little statues to everyone that had stuck with the game for all 10 years. And since things like statues of the caretaker or rowsdower plushies would cost substantially more, they decided to go with what they are doing now. However, that statue wasn't an in-game item, and Wildstar hasn't been around for 10 years yet. 
 
As the requirements stand right now, I'm not eligible for the extra title and mount. I pre-purchased not one, but three copies of digital deluxe edition before release, one for myself, one for a friend, and one for my at-the-time gf. I've paid for two subscriptions every month. I've purchased 14 copies of the retail box, four of which I personally mailed to friends across the United States just to get them to try the game. The other ten were just to try and get the snarf mount ( http://i.imgur.com/sI2H27l.jpg if you want proof), which didn't drop until the last one. Of course, I'll have to buy a few more just to get the same mount for my alt. And I purchased 3 CREDD to sell because I got addicted to the housing at a very early level. Lastly, I've done several live streams just to try and help get the word out there about this game. That's a little around $1,000, give or take a few bucks because I didn't factor taxes or shipping. 
 
The reason why I'm not eligible? My ex-gf. The relationship was already going South. She was violently jealous of anytime I spent on the computer, despite knowing that I was a gamer from the start. By the time I had told her I had had enough, she had drained my bank account, maxed my cards, and had several subscriptions with things like Warcraft, Netflix, etc on my bank card. Since I couldn't get into her personal accounts and cancel everything, I had to literally cut my cards and report them lost just to stop all the payments, which effectively canceled my Wildstar subscription. And when I finally got my finances back together, well more than a handful of minutes had passed, rendering me ineligible for the extra rewards. 
 
I've loved this game from the start. The f2p announcement was heartbreaking to me, especially after seeing it start to make a comeback right before the news broke. Knowing that despite all the money and effort I've put into this game, I'm not eligible while someone that played the first month then forgot about it is, kinda feels like a kick to the face. Please Carbine, if you actually are reading this, just give everyone that purchased the game all the items. A lot of people who are super dedicated to this game are feeling rather left out simply because they didn't know about the game before it came out, or due to other circumstances beyond their control.
 
Edit: I had forgotten about the three CREDD I bought/sold.
			
				
	Edited June 2, 2015 by Raging Furball	
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			I didn't choose this title nor can I edit it I'm afraid. 	
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Hey I'd like a mount, but you know what, I passed the bar instead and waited til august to subscribe. But, I can understand why some people feel like they've been kicked in the dick. Unless you subbed the whole time, the way carbine did the rewards, they gave people 15 days to resub and get all the same rewards as dedicated players with 10-12 months of game time. 
 
There are valid points on both sides, but I'm not sure entitlement v hardcore is the best way to frame the debate. It was a badly structured promotion. 	
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I was directing my, "go ahead and leave" reply to the players threatening to leave. If people think something about the game is bad/sucks I'll either agree or disagree...but if someone starts saying they're going to leave for whatever reason I don't kiss their butts and beg them to stay, I tell them, "go on then."
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 It was a badly structured promotion. 
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I am sorry I misunderstood your point. My apologies.
 
I also think threatening to leave over something like this is pretty silly. Not that I don't sympathize with everyone's feelings - for all my wishes, it's not something I can harbor a lasting grudge over. I've had my feeling hurt enough times by Carbine that I've grown a fairly thick skin about crap such as this. I admitted a long ways back that I left of my own volition, and I'm certainly not claiming to be entitled to anything. I'm about the most anti-entitlement person you'll ever meet. I was ticked about it for ... oh ... about a day. Probably more like 8 hours.  :lol:
 
Most of (well, all, really) of my complaints had to do with the arbitrary loss of rewards (and conversely, the inappropriate bestowal of same) that some people will experience. 
 
I like to think I'm a decently fair-minded person - and if someone has paid for the exact same number of days but only had a bank or CC hiccup or other anomaly that was totally out of their control, then I think it's a crappy deal if they don't get the full benefits. If a person logged out on Monday night and logged back in on Tuesday morning and activated their next CREDD, they miss out because they went to sleep, woke up and got right back in the game the same day? That's also a crock of horse-puckey. The dedicated CREDD Purchaser (who paid extra money to Carbine so others could play!) who has purchased potentially YEARS worth of play time? That person left for a month and came back, no reward ... but the guy who picked up all that CREDD on the Exchange. but paid nothing? They get the reward, but the guy who actually spent the actual money, his loyalty doesn't count in this system.
 
Those are just a few of the many examples in this thread (and the others) of the inherent unfairness of the current edict - and you are likewise unfairly lumping people with these complaints in the "entitled" category.
 
Step back for a minute and realize that not everyone is begging. There is some true injustice here, and hopefully, some of this feedback will be paid attention to, one way or the other. If that attention amounts to "Tough Luck, We Hath Spoken, Mortals!" then so be it. At least we've made our viewpoints known.
 
Again, sorry for the misunderstanding. Have a great afternoon. I'm home and off to Nexus!
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			I think based on my tremendous head of hair and winning smile, I should get the Mount and everything else.	
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I think based on my tremendous head of hair and winning smile, I should get the Mount and everything else.
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/thread.
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I bet Carbine is going bananas trying to figure out if it was the right decision.
 
Hmm, If I buy a twelve month sub now can I get the mount? lol I only had a two month lapse! 
Sucks that I won't get the mount, but oh well. At least I'm alive and well. www.youtube.com/watch?v=7-PHLmxD-L4 Think about it.	
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{| class="blockquote"
Loyalty program is completely different. The mount and title are part of the player appreciation programs. I don't know why people are still equating the rewards with loyalty rewards. 
----
			
Sooooo... Ithink a lot of warrios knows me by now. I am the guy who likes to call out cried circle jerking.
 
 
Like most of you i was shitting bricks when i herd of the loyality rewards. The above is a response from carbine's support answering me wheather or not me having some downtime(a few hours at most) would make me "un-loyal".
 
Edit: good guy lance(hardwood???) support, may your and your babies and your babies babies live long and healthy lives.	
----
			^^^ I got the same exact response so now  I'm not sure if that means they actually looked at my account or simply sent out a canned response	
----
			
I had to pinch myself to make sure I wasn't dreaming.
To be honest I'm still half smiling, half laughing... I can't believe it...
 
I mean I can't even...  :lol:
 
So someone says "I don't know why people are still equating the rewards with loyalty rewards." and I give an element of answer by quoting the exact text ("For the loyal subscribers who...[...]") thus showing that the context has something about being loyal and... and...
 
And I get this below ????
 
 
{| class="blockquote"
 
"Loyal" is an adjective.  It is not the operative caluse.  The operative clause, the part that the subject needs to do to obtain the promotional items, is the part after subscriber, i.e. subscribing from launch to the free to play transition.  No amount of feedback is going to change the existing sentence structure.
 
----
			
{| class="blockquote"
Sooooo... Ithink a lot of warrios knows me by now. I am the guy who likes to call out cried circle jerking.
 
 
Like most of you i was shitting bricks when i herd of the loyality rewards. The above is a response from carbine's support answering me wheather or not me having some downtime(a few hours at most) would make me "un-loyal".
 
Edit: good guy lance(hardwood???) support, may your and your babies and your babies babies live long and healthy lives.
----
			
{| class="blockquote"
Sooooo... Ithink a lot of warrios knows me by now. I am the guy who likes to call out cried circle jerking.
 
 
Like most of you i was shitting bricks when i herd of the loyality rewards. The above is a response from carbine's support answering me wheather or not me having some downtime(a few hours at most) would make me "un-loyal".
 
Edit: good guy lance(hardwood???) support, may your and your babies and your babies babies live long and healthy lives.
----
			It's not a straight out "YOU GET THE MOUNT" but it states the ruling on the defining of "loyal" hasn't been decided yet, and that i am at least good for some kinda reward.	
----
			
{| class="blockquote"
 
You might still qualify, depending on how long that "well more that a handful of minutes" was.  What matters is whether an account is active, and just cancelling the subscription isn't enough to make an account inactive, since you pay for time in advance and a canceled sub just means it won't renew when your game time expires.  Rather than a cancelled sub, think back to if you ever were ever unable to log on because of the cancelled sub.
----
			
I received a response from Lance as well! I feel a lot better. Though to ease some worries about canned responses, I'll quote the one I received as it's different from the ones you two got:
 
"Hello,
 
I completely understand your worry here but want to set your mind at ease. While I didn't specifically look at your account in particular, we will always reward players who have remained loyal to the game. If there are lulls and short breaks in the subscription history, I'm sure we will be able to make exceptions. I recommend that you hold tight as more information comes to light during this transition. If you feel that you do not find your answers closer to the free-to-play transition, or miss out on rewards you feel you deserve after the transition, please let us know then. I'm hoping that we (in Support) will have the ability to fully review and offer compensation as needed.
 
Regards,
 
Lance"
 
 
I went in sort of expecting a generic reply unrelated to my query, since I wasn't sure they'd know how to reply to an issue like this, but what I got from Lance is a lot better than the confusion and silence I've had since the announcement. I hope it's ok to quote my support ticket text - if not, I'd appreciate a mod trimming it for me. I don't want to step on any toes. I do, however, want to help people chill out as much as this helped me chill out, so I figured I should let you guys know what I was told. :P
 
Let's keep the faith, my fellow account-error sufferers!
 	
----
			
{| class="blockquote"
I completely understand your worry here but want to set your mind at ease. While I didn't specifically look at your account in particular, we will always reward players who have remained loyal to the game. If there are lulls and short breaks in the subscription history, I'm sure we will be able to make exceptions. I recommend that you hold tight as more information comes to light during this transition. If you feel that you do not find your answers closer to the free-to-play transition, or miss out on rewards you feel you deserve after the transition, please let us know then. I'm hoping that we (in Support) will have the ability to fully review and offer compensation as needed.
----
			
{| class="blockquote"
Yeah, It's just ridiculous how we've jumped from #NotLoyal enough, to no transparency, and now to bad PR....
----
			
Idea.
 
Give everyone that qualified for the mount the ability to give the mount to other people.
That'd solve everyone, right?	
----
			
{| class="blockquote"
Idea.
 
Give everyone that qualified for the mount the ability to give the mount to other people.
That'd solve everyone, right?
----
			never forget Lance <3	
----
			
{| class="blockquote"
Idea.
 
Give everyone that qualified for the mount the ability to give the mount to other people.
That'd solve everyone, right?
----
			
All right so, I created my deluxe account June 4th 2014 and started my Sub June 4th 2014. I downloaded the game to a new $2625 gamming computer but the game had graphical issues and the only fix would cause the frames to drop to about 6-12 fps in some areas. Poor optimization of the game for my graphics card would be my guess. Oh well, couldn’t deal with its low fps after getting a few levels but I went ahead and left the subscription active hoping the issue would one day be resolved. It’s never been interrupted. Finally the game is playable (for me) on my system and a few days later the F2P is announced. Does the fact that my sub was started 1 day after the game went live make me ineligible?
Am I stressed out over nothing?
 
Should I have Quit work to get the game sooner only to have no way to pay for the subscription?
 
Should I have done what other did when the game’s performance (low fps) was too big of an issue and un-subbed?
 
What solution(s) do I suggest? Launch be referred to as any sub started within the first week not just the first day. Or a given number sub months when it goes f2p?
 
Why do I even care when I normally wouldn’t? Maybe it’s the wording or maybe it’s the feeling of potential loss/ missing out that it seems to create. o-o;
 
And honestly I don’t really care about the Crawler mount, it’s the new title: “Living Legend” that has me on edge. =/
 
 
Regardless I’m just glad I can finally play the game; and with my Chua at my side world destruction shall be ours! Err I mean world devastation! No wait domination?
Eh whatever things go boom! Muahahhahaha	
----
			
{| class="blockquote"
All right so, I created my deluxe account June 4th 2014 and started my Sub June 4th 2014. I downloaded the game to a new $2625 gamming computer but the game had graphical issues and the only fix would cause the frames to drop to about 6-12 fps in some areas. Poor optimization of the game for my graphics card would be my guess. Oh well, couldn’t deal with its low fps after getting a few levels but I went ahead and left the subscription active hoping the issue would one day be resolved. It’s never been interrupted. Finally the game is playable (for me) on my system and a few days later the F2P is announced. Does the fact that my sub was started 1 day after the game went live make me ineligible?
Am I stressed out over nothing?
 
Should I have Quit work to get the game sooner only to have no way to pay for the subscription?
 
Should I have done what other did when the game’s performance (low fps) was too big of an issue and un-subbed?
 
What solution(s) do I suggest? Launch be referred to as any sub started within the first week not just the first day. Or a given number sub months when it goes f2p?
 
Why do I even care when I normally wouldn’t? Maybe it’s the wording or maybe it’s the feeling of potential loss/ missing out that it seems to create. o-o;
 
And honestly I don’t really care about the Crawler mount, it’s the new title: “Living Legend” that has me on edge. =/
 
 
Regardless I’m just glad I can finally play the game; and with my Chua at my side world destruction shall be ours! Err I mean world devastation! No wait domination?
Eh whatever things go boom! Muahahhahaha
----
			
{| class="blockquote"
False. You were able to cancel it at any time, and I knew players who did and got refunded un-played months.
 
 
Yes, I can. YOU DON'T KNOW ME! lol.
 
Truthfully, I would 100% have kept it active. If with f2p they announce a 12 month sub gets an exclusive "aurin cup" (shudders) I would still do it. For a collector, its all or nothing baby, doesn't matter what the item in question is.
----
			
{| class="blockquote"
 
I received a response from Lance as well! I feel a lot better. Though to ease some worries about canned responses, I'll quote the one I received as it's different from the ones you two got:
 
"Hello,
 
I completely understand your worry here but want to set your mind at ease. While I didn't specifically look at your account in particular, we will always reward players who have remained loyal to the game. If there are lulls and short breaks in the subscription history, I'm sure we will be able to make exceptions. I recommend that you hold tight as more information comes to light during this transition. If you feel that you do not find your answers closer to the free-to-play transition, or miss out on rewards you feel you deserve after the transition, please let us know then. I'm hoping that we (in Support) will have the ability to fully review and offer compensation as needed.
 
Regards,
 
Lance"
 
 
I went in sort of expecting a generic reply unrelated to my query, since I wasn't sure they'd know how to reply to an issue like this, but what I got from Lance is a lot better than the confusion and silence I've had since the announcement. I hope it's ok to quote my support ticket text - if not, I'd appreciate a mod trimming it for me. I don't want to step on any toes. I do, however, want to help people chill out as much as this helped me chill out, so I figured I should let you guys know what I was told. :P
 
Let's keep the faith, my fellow account-error sufferers!
 
----
			
{| class="blockquote"
Yeah, It's just ridiculous how we've jumped from #NotLoyal enough, to no transparency, and now to bad PR....
You know what the WoW forums called it when people were doing this for the statue? Envy, entitlement. People like to bash that community but sometimes those guys have their shining moments.
----
			
{| class="blockquote"
Terrible idea to be honest.
That's a sure way to destroy the economy, and make those few who are eligible to receive the mount the richest players in the game in a matter of days.
So no, the mount should remain exclusive and only obtainable under strict conditions.
----
			
{| class="blockquote"
Not sure how this would destroy the economy... it would just shift the currency to those players with the mount if the mount ends up selling for a lot of plat (which it probably would). The currency would still be there, and the players who sell the mounts will likely then spend their gains on high end items like genesis keys, amp points, ability points, gear, and expensive dye, which would send that currency back into the economy to recirculate. In the event that the players who sell the mounts spend their plat on currency sinks like top mount speed or other expensive vendor items, the net effect would simply be zero: one player gets the mount, the other gets the expensive vendor items, and no further trades are made with that plat.
 
If someone has the plat available to buy the most expensive mount in the game, it's because they're saving it and not spending it. The currency isn't going to appear out of nowhere. Encouraging them to spend it on something would have second and third order effects that would probably actually stimulate the in game economy, not destroy it (whatever that means).
----
			
{| class="blockquote"
I've seen lots on game forums, really I have, but this gets the nobel prize  :D !!!
 
Well at least thanks for the laughs, no but really...
----
			
{| class="blockquote"
The implication I assume he/she meant is that if a bulk of plat is being given to a select group of few peoples for this "mount" that is exclusive in this fictional scenario to those who have an extra copy to "give away" then you end up with a group with huge buying power who can artificially raise prices on everything on the AH for everyone (ie inflation) which hurts newer players without a means to make easy plat at lower levels. Thus "destroying" the economy as rampant inflation tends to do to any economy, real or otherwise.
 
Would this happen over one scenario? Doubtful. Plus, in general, gathering mats and other things people deem "needed" are easy enough to do on housing plot circles for gathering if you don't want to buy it outright on the AH. And at endgame, other than runing high end armor and repair costs, there is nothing you "have to" spend huge sums of plat on. It is all mostly cosmetic buys for big money at that point. And plat is easier to come by at 50 too. But in general I agree with the premise that his give a mount to give away idea is a bad one. The cash shop will presumably have a lot of neat looking mounts people can buy, even if the super-subcriber one never shows up there.
----
			
{| class="blockquote"
That's because instead taking each persons word for their own, he's taking everyone he disagrees with as 1 person. When in reality each person has a different opinion, so there was no jumping from loyalty to no transparency to bad PR, it was simply different people with different point of views.
----
			Is it for the people who didn't miss a monthly subscription until F2P or, like me, pre-ordered it, stop, and coming back again?	
----
			There are multiple levels for reward. There's one for people who missed some time.	
----
			So if i miss a month of subscription i wouldn't get the mount even though i pre-ordered the game?	
----
			
{| class="blockquote"
So if i miss a month of subscription i wouldn't get the mount even though i pre-ordered the game?
----
			
You don't "jump from one thing to the next" just because you don't elaborate on everything that is wrong with this event in every post you make.
 
Players who paid for a year sub and played for a week but didn't bother to cancel their sub, yet later came back for Drop 4 when most of the issues were fixed and population was growing are still eligible for the top tier player appreciation rewards. Players who played for months and when population was at its lowest gets blocked from the top tier rewards because they didn't join at launch and/or have been subbed on/off.
 
"But what about the other stuff you get?" Like others have pointed out before (in addition to what's mentioned above), someone who were subbed for 11 months get exactly the same cool stuff that someone who joins today get. It's not that the other rewards are bad, they're not. It's that the top tier rewards were made unobtainable despite flaws like this. The mount especially (I think the title should be made available too but obviously most wouldn't mind the title being awarded as a subbed from launch to F2P token if Carbine is determined to give those players an extra nod of some sort) makes many players feel unappreciated, the opposite of what the event was supposed to do.
 
Having been subbed since before the F2P announcement should make players eligible for subbing for the missing months before F2P actually hits. This would make every current player happy with the player appreciation event and still keep the mount and title exclusive. When F2P hits the current 99% will be 1% and I think Carbine should make what most people obviously consider the best reward available to all of them for supporting their underrated game.	
----
			
{| class="blockquote"
You don't "jump from one thing to the next" just because you don't elaborate on everything that is wrong with this event in every post you make.
 
Players who paid for a year sub and played for a week but didn't bother to cancel their sub, yet later came back for Drop 4 when most of the issues were fixed and population was growing are still eligible for the top tier player appreciation rewards. Players who played for months and when population was at its lowest gets blocked from the top tier rewards because they didn't join at launch and/or have been subbed on/off.
 
"But what about the other stuff you get?" Like others have pointed out before (in addition to what's mentioned above), someone who were subbed for 11 months get exactly the same cool stuff that someone who joins today get.
----
			Except they described the subscribers as "loyal"...  which can be interpreted as the people who have lapsed by a minute or hour are not loyal enough to qualify for the top tier player appreciation awards.	
----
			
My final thoughts why the reward system is flawed.
 
Player 1 buys the basic box and subs for 12 months, they are happy to play what is basically a live beta for the first 7 months, apart from the sub they pay nothing else... They receive the full reward.
 
Player 2 buys the basic box, quits for 3 months ( they are very unhappy with playing a beta ) They come back with drop 4, seeing a much improved game they are now more than happy to support it. They buy 3 or 4 credd from Carbine and sell on the exchange and 3 promo boxes, they also upgrade to deluxe! With the credd and deluxe upgrade they have paid the equivalent of 14 months subs in 12 months.....They don't receive the full reward.
 
Can anybody from Carbine chip in here and explain why both players don't receive the full reward? The reward is after all for financially supporting the game over the first 12 months.   	
----
			
{| class="blockquote"
Except they described the subscribers as "loyal"...  which can be interpreted as the people who have lapsed by a minute or hour are not loyal enough to qualify for the top tier player appreciation awards.
----
			
{| class="blockquote"
My final thoughts why the reward system is flawed.
 
Player 1 buys the basic box and subs for 12 months, they are happy to play what is basically a live beta for the first 7 months, apart from the sub they pay nothing else... They receive the full reward.
 
Player 2 buys the basic box, quits for 3 months ( they are very unhappy with playing a beta ) They come back with drop 4, seeing a much improved game they are now more than happy to support it. They buy 3 or 4 credd from Carbine and sell on the exchange and 3 promo boxes, they also upgrade to deluxe! With the credd and deluxe upgrade they have paid the equivalent of 14 months subs in 12 months.....They don't receive the full reward.
 
Can anybody from Carbine chip in here and explain why both players don't receive the full reward? The reward is after all for financially supporting the game over the first 12 months.   
----
			
{| class="blockquote"
My final thoughts why the reward system is flawed.
 
Player 1 buys the basic box and subs for 12 months, they are happy to play what is basically a live beta for the first 7 months, apart from the sub they pay nothing else... They receive the full reward.
 
Player 2 buys the basic box, quits for 3 months ( they are very unhappy with playing a beta ) They come back with drop 4, seeing a much improved game they are now more than happy to support it. They buy 3 or 4 credd from Carbine and sell on the exchange and 3 promo boxes, they also upgrade to deluxe! With the credd and deluxe upgrade they have paid the equivalent of 14 months subs in 12 months.....They don't receive the full reward.
 
Can anybody from Carbine chip in here and explain why both players don't receive the full reward? The reward is after all for financially supporting the game over the first 12 months.   
----
			
{| class="blockquote"
I think the simple answer is that they're not measuring financial support...  
----
			
{| class="blockquote"
Right, they are measuring how reliable your bank and/or credit card company is!
 
Totally legit! :lol:
----
			
{| class="blockquote"
To be fair, there doesn't seem to be anyone that doesn't have an issue with this. It also seems to be an issue that Carbine is willing to rectify (if Lance's message to VRo is any indication).
----
			
{| class="blockquote"
To be fair, there doesn't seem to be anyone that doesn't have an issue with this. It also seems to be an issue that Carbine is willing to rectify (if Lance's message to VRo is any indication).
----
			
{| class="blockquote"
*raises paw*
No issue here...
----
			
{| class="blockquote"
Surprise, surprise ...
----
			
{| class="blockquote"
Right, they will be looking at people who have had very short lapses in their sub. In fact they are probably looking already since they've got a couple of months to get it straightened out.
----
			
{| class="blockquote"
This^
 
I'm just wondering if this QQ thread is going to go on for the next few months? Good grief. :(
----
			
Talking about not adding anything to the discussion  :rolleyes:
you can downplay it as much as you want, but 50 + pages speaks for itself. I'm patiently waiting for any form of response these days. 	
----
			
{| class="blockquote"
Talking about not adding anything to the discussion :rolleyes:
you can downplay it as much as you want, but 50 + pages speaks for itself. I'm patiently waiting for any form of response these days.
----
			
Arguing the loyalty angle won't get you far as i and others have pointed out before there's a different system in place.
 
I guess people are upset since it's an almost "all or nothing" system, part of me says tough luck, the other part of me says some of it can be remedied by adding a mid tier.	
----
			
Just because there's a different system in place, doesn't mean they didn't use crap wording for their player appreciation announcement.
 
There was no need to even attribute loyalty to it, but they did... It doesn't matter how much you say I'm wrong, they put the words "for our loyal subscribers who maintained a sub" when they could have just literally left out that word (for our subscribers who maintained a subscription)
 
Yes, it's one word. And yes, it bothers me.	
----
			
{| class="blockquote"
Make no mistake. There absolutely is a difference between what someone subbed for 11 months gets vs what someone who joins today gets. It's handled through the Loyalty Program not the Player Appreciation Awards.
----
			
{| class="blockquote"
Just because there's a different system in place, doesn't mean they didn't use crap wording for their player appreciation announcement.
 
There was no need to even attribute loyalty to it, but they did... It doesn't matter how much you say I'm wrong, they put the words "for our loyal subscribers who maintained a sub" when they could have just literally left out that word (for our subscribers who maintained a subscription)
 
Yes, it's one word. And yes, it bothers me.
----
			
The word "loyal" being misused is indeed what is irking a lot of people. (Same thing happened with WoW's anniversary reward for the loyal customers where somehow 9.5 years of service meant diddly squat. But I digress.)
 
Personally I don't have a horse in this race - I don't really like the mount, and I don't care whether I qualify or not and have no plans to argue over minor lapse in sub. The title is neat, but again, I would never argue that despite having my sub lapse I should still qualify. However, Carbine should definitely take a step back and have a good hard look of who they're rewarding and who's being left out and maybe adjust the criteria.
 
They should also take into account that some people were unable to play due to no fault of their own, but because they were suffering from unplayable lag and/or horrible optimization issues. A portion of the playerbase had to deal with these issues for months on end with little to no support from Carbine's end and I do not blame those that gave up and walked away. But a lot of people came back, and while they weren't there the entire time, they still supported the game for many months of bumpy times. Perhaps they should still be eligible for something more than people who have just jumped aboard in the last stretch.
 
There's loyal, and there's loyal and then there's "hai guys, I just got here...whoa, neat stuff, what's this for?"
 
Just saying.	
----
			
{| class="blockquote"
Talking about not adding anything to the discussion  :rolleyes:
you can downplay it as much as you want, but 50 + pages speaks for itself. I'm patiently waiting for any form of response these days. 
----
			
Hey guys, we do still want to keep this to feedback / discussion regarding the OP please. 
 
Thank you.
- Team WildStar 	
----
			
{| class="blockquote"
Hey guys, we do still want to keep this to feedback / discussion regarding the OP please. 
 
Thank you.
- Team WildStar
----
			
@Phandaal, they already elaborated what the plan right now is. And they probably already know that part of the playerbase is slightly upset/dissapointed at it. Changes to the plan is something they can't throw public on the internet on a whim, this needs to be analyzed and made final before going life.
 
If they change nothing - it will go life as is promised so far. If the constraints are changed, then this could be good or bad news. But this far from fall, its probably too early to expect information about it right now. The best would be to wait for a reaction, but that could be a while.
 
On the topic itsself, I personally got a few lapses on my account of maybe a day or a hour?. My strife is that small gaps or having an account of 1 day short of a year are already ineligable in the current form. It feels a bit punishing and harsh for people who were on holiday for a week, or tried to login, and immediately activated a credd and accidentally lapsed because of it. Well see if Carbine adjusts their criteria or not. Either way, DJ Caretaker is going to be really, really awesome!	
----
			
{| class="blockquote"
@Phandaal, they already elaborated what the plan right now is. And they probably already know that part of the playerbase is slightly upset/dissapointed at it. Changes to the plan is something they can't throw public on the internet on a whim, this needs to be analyzed and made final before going life.
 
If they change nothing - it will go life as is promised so far. If the constraints are changed, then this could be good or bad news. But this far from fall, its probably too early to expect information about it right now. The best would be to wait for a reaction, but that could be a while.
 
On the topic itsself, I personally got a few lapses on my account of maybe a day or a hour?. My strife is that small gaps or having an account of 1 day short of a year are already ineligable in the current form. It feels a bit punishing and harsh for people who were on holiday for a week, or tried to login, and immediately activated a credd and accidentally lapsed because of it. Well see if Carbine adjusts their criteria or not. Either way, DJ Caretaker is going to be really, really awesome!
----
			
{| class="blockquote"
Your situation is exactly what I'm talking about. As a matter of fact people are posting emails from customer support stating that these types of situations are being reviewed, but outside of some folks' inboxes there isn't anything but the "100% uptime" statements.
 
So yeah we can keep this post on topic but until more information comes out it's just going to be speculation and second hand reports from players who took the time to email Carbine Studios, with a little bit of arguing about entitlement to spice things up.
----
			maybe have a full time sub reward like the mount now, then maybe a different kind of mount for people that has subbed all but like 2 billing cycles?	
----
			
{| class="blockquote"
The Loyalty Program is going to apply to all the CREDD, boxes and whatnot that people have purchased from Carbine. In other words, every time you spend money, you earn loyalty points.
----
			
Hey folks, no need for any hostility here please. Comments should be constructive and on topic. If you want to bicker with one another this isn't the place. Posts that violate the code of conduct we have in place will be removed. 
 
- Team WildStar 	
----
			
{| class="blockquote"
I am not sure that purchasing CREDD for sale will count. They have only said that if you pay for your sub via CREDD, it counts as a subscription (at least that I've seen). Do you have links to show that purchasing CREDD will result in higher rewards above and beyond any sub time you've bought? It would be interesting if so, because then CREDD will result in double-dipping on the loyalty system, and people can (conceivably) buy CREDD and redeem it on the same account and get twice as many loyalty points.
----
			
After watching the VoD (which is a massive improvement from the last series of livestreams we've had), I'm amazed that Carbine could really expect people to be subscribed from the very beginning.
 
Honestly I don't think having a continuous subscription since launch is any indicator of loyalty.  In fact I can list some very specific times where removing your subscription and voting with your wallet, was a very necessary and loyal activity to people that want Wildstar to succeed.
 
If I have a bug that breaks part of the game for a MONTH, then I'm doing everyone a favor by ending by subscription, rather than supporting shoddy and gamebreaking bugs.
 
Those other guys probably just bought 6 months subscription at a time because it was cheaper or money isn't an issue for them.	
----
			
{| class="blockquote"
http://www.twitch.tv/wildstar/v/5577369 at 30:40
"If you've paid any sort of money into the game, whether its CREDD, whether you were part of the mystery box promotion, bought a box, subscription, anything you've ever done to spend money in Wildstar, you will be part of that loyalty program."
----
			
{| class="blockquote"
Player 2 buys the basic box, quits for 3 months ( they are very unhappy with playing a beta ) They come back with drop 4, seeing a much improved game they are now more than happy to support it. They buy 3 or 4 credd from Carbine and sell on the exchange and 3 promo boxes, they also upgrade to deluxe! With the credd and deluxe upgrade they have paid the equivalent of 14 months subs in 12 months.....They don't receive the full reward.
----
			I thought of a good compromise.  Everyone gets the mount but people who subbed the whole time have it active all the time.  People who unsubbed have the mount randomly disappear and reappear from their list of usable mounts.  Kind of like the sub.	
----
			Simple solution is to drop the awards to 10 months. Having a payment issue once or twice is possible, 3 times is questionable. For the record, I have only paid 8/12 months. I am in no way trying to get within striking distance.	
----
			
{| class="blockquote"
Perhaps because it's not like Player 2 hasn't already received their compensation along the way.  When they resell CREDD, they get mountains of platinum in the game, that's the compensation for buying CREDD and always has been.  When they buy the promo boxes, nobody forced them to, it wasn't a requirement -- they bought them for the promo, to get a promo item.  The promo item is the "compensation" for purchasing the promo boxes.  So for both "extra spending equally more than sub" they've already gotten their compensation, and are now trying to use that as an excuse to "double-dip" the word "compensation".  So Player 2 has already gotten and earned their "player appreciation" along the way.  Much like a game of craps in Vegas -- cash in along the way, or let it ride.
 
Not to mention, Player 1 doesn't get any extra compensation -- they payed a flat sub, just to access the game, nothing more, nothing less.
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I have seen where existing wildstar players that had a subsciption since release of the game (June 3rd, 2014) until it goes free to play will receive unique items when the game goes free to play. Those being "exclusive Ikthian Crawler mount, an exclusive DJ Caretaker housing décor item, a Disco Snoglug companion pet, a new housing music track, four months of Signature service, and two new titles: “Living Legend” and “Nexus Loyalist"
 
Accounts that are currently subscribed but have not been since launch get the caretaker house decor and disco snoglug.
 
My question is that I purchased wildstar on June 5th 2014. This was only two days after it launched so will I still be ineligible to receive all of the rewards since I missed the first two days?
 
My subsciption has been active ever since I bought the game and will continue to be.	
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