143613-did-not-receive-mystery-box-out-of-the-promotion

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			Did you buy the physical box? Or an online starter code?	
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I don't know if it is intended, but I purchased a box today and got all bonuses except the mystery box.
 
Anyone got a mystery box since f2p?	
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			Did you get 12k cosmic points? I only got 3k, wondering how you fared. I did get my bag.	
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I don't know if it is intended, but I purchased a box today and got all bonuses except the mystery box.
 
Anyone got a mystery box since f2p?
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			Same.  Just applied a box code today, got the 30 days time and cosmic points, but no Bag o' Riches.  :/	
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			Sadly not :(	
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Physical box, i got all the other fine goods like 30 days of subscription time and 12k loyalty points.
 
It isn't the first box i added, but the first after transition, so i didn't know if they cut the mystery box out of it.
			
				
	Edited October 16, 2015 by MoiChan	
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Also applied mine today, btw. To recap, got everything fine except my cosmic points, only got 3k. Seems the codes are a tad buggy.
 
Err... Yesterday. Days runnin' together.
			
				
	Edited October 16, 2015 by Candied Bacon	
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Bought 2 boxes 10 days ago, I got the 12000 points but not the Mystery Box.
 
I contacted support who said they are aware of the issue.	
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This "promotion" irritates me. I bought my box before the date they gave for getting this "mystery box". It's like we're being left out for supporting the game early but people that came later get rewarded. 
 
"Thanks for being there at the start, have a massive screw you from us".	
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Bought 2 boxes 10 days ago, I got the 12000 points but not the Mystery Box.
 
I contacted support who said they are aware of the issue.
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This "promotion" irritates me. I bought my box before the date they gave for getting this "mystery box". It's like we're being left out for supporting the game early but people that came later get rewarded. 
 
"Thanks for being there at the start, have a massive screw you from us".
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This is what the reply was:
 
"Hello,
Thank you for bringing this issue to our attention.
I understand that you are eager to receive your Bag O' Riches from applying your boxed copy codes.
This reward not being given was not an intended change when WildStar made the switch to free-to-play. Rest assured that the Development Team is aware of the issue and is currently working to resolve it.
Until a solution has been found for these missing Bag O' Riches, we will be placing this ticket on-hold and we will update you once the problem has been solved.
Your patience on this issue is greatly appreciated.
Regards,
.....NCSOFT Support Team"
			
				
	Edited October 16, 2015 by Nila	
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This is what the reply was:
 
"Hello,
Thank you for bringing this issue to our attention.
I understand that you are eager to receive your Bag O' Riches from applying your boxed copy codes.
This reward not being given was not an intended change when WildStar made the switch to free-to-play. Rest assured that the Development Team is aware of the issue and is currently working to resolve it.
Until a solution has been found for these missing Bag O' Riches, we will be placing this ticket on-hold and we will update you once the problem has been solved.
Your patience on this issue is greatly appreciated.
Regards,
.....
NCSOFT Support Team"
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			Well, hopefully they can get around to it before I forget about it. Lol. Goodluck to you guys getting what you want outta your bags once it is fixed.	
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This "promotion" irritates me. I bought my box before the date they gave for getting this "mystery box". It's like we're being left out for supporting the game early but people that came later get rewarded. 
 
"Thanks for being there at the start, have a massive screw you from us".
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Hey folks,
 
There is an issue with the giving of mystery boxing for purchasing the Standard Edition boxes from game stores. We are working on a fix and when that fix goes in anyone who purchased a standard box and hasn't received their mystery boxes yet, will get them. This is a priority issue but the underlying problem is more difficult to resolve than normal. Hang tight we will fix it.	
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Hey folks,
 
There is an issue with the giving of mystery boxing for purchasing the Standard Edition boxes from game stores. We are working on a fix and when that fix goes in anyone who purchased a standard box and hasn't received their mystery boxes yet, will get them. This is a priority issue but the underlying problem is more difficult to resolve than normal. Hang tight we will fix it.
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Should I be worried about my slightly different issue with it only giving me 3k cosmic points, or will both get whacked at the same time?
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Also applied mine today, btw. To recap, got everything fine except my cosmic points, only got 3k. Seems the codes are a tad buggy.
 
Err... Yesterday. Days runnin' together.
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I see that you have 12000 cosmic points. Should you have more than that?
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Or, it is, like lots of promotions from lots of companies.. designed to attract new customers.  The fact that you can also take advantage of it as an existing customer, means we are not left out.
 
I know this..because I've got two accounts paid through till sometime in 2017 due to this promotion... very much not left out!
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But that would mean buying more boxes .... for a game I already own and paid for which defeats the whole point of my original comment.
 
People that bought the game originally should also have got boxes.
 
It's bovine excrement is what it is.
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I see that you have 12000 cosmic points. Should you have more than that?
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Took me a second to put these two together and understand that it counts up through tiers of points then starts the bar back at zero when it reaches another tier. So I guess the first two tiers take 9k cosmic points to get through, which leaves me 3k points into tier 3? That makes sense, and did not at all to begin with. I thought it was like 1k points per tier and the 3k had put me at tier 3. Thanks for the help though, guys. Think I got it now. ;)
 
Edit: Just to make 100% sure, I'm at 3k/15k tier 3. If I got 12k more points, I'd be back at 0 points out of like, 20ish thousand in tier 4?
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This "promotion" irritates me. I bought my box before the date they gave for getting this "mystery box". It's like we're being left out for supporting the game early but people that came later get rewarded. 
 
"Thanks for being there at the start, have a massive screw you from us".
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sounds about right. i hate thinking about what it would take to get to max cosmic lol
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Deluxe edition, one year subscription, and enough box copies to be paid through till 2017 (so, 16ish boxes used I think).
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80 bucks for 16 months of sub and 16 promo bags that have BoE contents. The box deal is to good to be true if you have a few bucks and can get a hold of them.
Crazy good deal.
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Any news on this?
 
Me, my husband and a guild member are still waiting for our bag o'riches.	
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Hey folks,
 
This has taken WAYYYYY longer than we would have liked but it turned out there was some deep account issues involved. I am waiting to hear back from our account platform team. When I have an answer I will update this thread.	
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			Thanks for the fast reply :)	
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Hey folks,
 
I just got word that these items have been re-distributed and you should now have them. /YAY	
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Hey folks,
 
I just got word that these items have been re-distributed and you should now have them. /YAY
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			Neither here :(	
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			Same ... No Box!	
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			Check again. The process was still being run.	
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			Got it.  Thanks <3	
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This "promotion" irritates me. I bought my box before the date they gave for getting this "mystery box". It's like we're being left out for supporting the game early but people that came later get rewarded. 
 
"Thanks for being there at the start, have a massive screw you from us".
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			read all the posts this time, looks like carbine fixed it. Wheee!	
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			The gamestops in my area are selling the boxes at 17-18 USD. :l not sure if I should bother buying one.	
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			Where have you guys found the box set. I have looked everywhere for them.	
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The gamestops in my area are selling the boxes at 17-18 USD. :l not sure if I should bother buying one.
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