55715-headstart-issues-31514-page-11

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== Content ==
			The guest have low priority? WTF? >.< Yesterday was ok....	
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They said that there's no way to make it larger anymore 
https://twitter.com/WildStar/status/473035062347583488
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I am honestly with the "submit a ticket" page opened here and I am really and seriously thinking about asking a refund. This will be the first time I do this about a game ever since I started playing MMORPG. The name reservation day, the headstart reserved name problem, the way that Carbine is dealing with this is just... I don't know what else to say, I really don't...
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			"the devs are listening" they said...	
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			I paid more to get the headstart and i am getting nothing, i can't even login to the damn game. I also thinking to ask for refund...	
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Well to be fair they have teams working 16 hour or longer days trying to get the issues fixed. As far as the name reservation thing though I doubt they're very concerned with our problems. We're probably the very bottom of the bucket of the issues they are working on.
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			Seeing the twitter post, dont "ask" people to move, move them yourself if they are such spoiled brats. if the server cap is lets say 5000 players, the first 5k that created the char you let them stay, all of the above you move them, simple as that.	
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WildStar ‏@WildStar 1 hour 
Support are still getting through and resolving these on a case by case basis.
 
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			Still being treated as a guest.	
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			Well, I am still placed as a guest.What have I do to get a refund, so I can just go a pay for wow playtime?And to those who would call me whiner, I paid for playing earlier, and what I get is 5h queue, then blank screen, then 4h and so on.Normally if you order lets say a pizza, and you wait and wait and wait you are not paying. So if I can't get what I ordered i am not willing to pay.	
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I paid more to get the headstart and i am getting nothing, i can't even login to the damn game. I also thinking to ask for refund...
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			24 hours in average to get a responde from support about game account not founded, nice one Carbine nice one.........so in theory we dont have head start almost, nice one Carbine..........	
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Some users are reporting they are being placed in a guest queue when trying to log into the game.Update: We are currently investigating this and may have a solution.
NEW Hotfix in progress
We believe this issue to be fixed in the latest hotfix.
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I'm getting into 2,5 - 3k long queues with the writing in red "guest accounts that haven't purchased Wildstar have lower priority"
 
Is this just a reminder, or does it indicate that it believes I have a guest account?. Or is it actually that long queues now?	
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I am still unable to log in from the title screen and it is not my username or password. 
 
No matter what i type in it says, "Unable to connect to NCSOFT blah blah" I have not been able to play any of the beta. I am not gonna keep fiddling with the contents of my computer if i can already play most of the games on steam and new games like Dawngate easily.
 
Need to fix the log in issues first, cause a lot us are stuck at the front door...whilst the others are having fun making characters doing quests. 	
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The message "Guest account that haven't purchased Wildstar have lower priority queue" does not flag you as a guest account. There's no way you can check if your account is considered a guest one or not.
I'm not going to shield Carbine for their lack of precaution and knowledge about a big MMO Launch but let us be honest, this is also on the players. While it's true that Hazak was the only server avaiable yesterday, they added more in about 1/2 hours, and we all know that there are people acting childish just because they want their server name to be Hazak and not for a real and concrete reason (Guild already created, friends). 	
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Just making this clear to everyone here. They are doing this MANUALLY meaning customer support is looking at person by person who sent a support ticket to them about the issue and manually unlocking the accounts to work.
This is going to take a really long time unless they have an army of people looking into this. So if anyone has the issue and has not sent a support ticket yet... then your problem will NOT be fixed. They're only looking at cases that have sent support tickets to them. so make sure you did.. And maybe if you're lucky it'll get fixed in a few hours depending on how far your ticket is in the line >.<
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I am still unable to log in from the title screen and it is not my username or password. 
 
No matter what i type in it says, "Unable to connect to NCSOFT blah blah" I have not been able to play any of the beta. I am not gonna keep fiddling with the contents of my computer if i can already play most of the games on steam and new games like Dawngate easily.
 
Need to fix the log in issues first, cause a lot us are stuck at the front door...whilst the others are having fun making characters doing quests. 
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They twitted
"@captain_refund Just seeing the message doesn't mean you are a guest. Try logging into a low-pop realm and seeing if you can chat."	
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woohoo
 
CAN YOU LOCK THE DAMN SERVERS ALREADY? WTF IS WRONG WITH YOU???	
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17 hours up and counting.
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			More then 24 hours and no response about "not valid account" nice!	
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			Yeah well...I still have that "little issue" that freezes the game and the whole OS and I have to reboot the pc with the on/off switch.	
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Quote
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WildStar ‏@WildStar 1 hour
Support are still getting through and resolving these on a case by case basis.
 
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			Since the Hotfix im flagged as guest	
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i had this "no valid account" bug until this morning (purchased it about 24hours earlier)..
cant rly tell you how i escaped the loop of death...but maybe give u some hope bros	
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			those que times are insane, and no i cant move to another server.... idiots	
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			Tested on a different realm; I can use Zone chat so I'm not flagged as guest. These queue times for Hazak are ridiculous though... And no, I can't change. My guild is on this server. I don't know much about server business, but is the server capacity going to be increased or will these queues be an issue for a long time still?	
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			How are you planning to address the unimaginable, long queues? It will be even worse after June, 3th. Any solutions incoming?	
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If you have seeing this issue please contact Support, or update any outstanding tickets as they need to manually adjust your account.Does it really matter? I have been trying to solve my issue since the 27th when I registered my pre order code. Until the 31st when I asked for help regarding not being able to login everyone was saying it's fine because once the head start begins I would have the ability to login and play. That didn't happen. Submitted a ticket around 9am (GMT) on the 31st saying that I was still unable to login. 2 hours later this was their answer:
 
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Greetings,
Thank you for your interest in WildStar!
This is an exciting time for all of us, with many players attempting to create accounts and play all at once. For that reason, our system is currently taking extra time to activate WildStar keys, causing many players to get a "No Valid Game Account" error.
While we want to get you logged in and playing as quickly as possible, this process could take up to 3 hours. The process begins at the time your account is created. Please keep trying to login to the game. Unfortunately this is not something support can fix for you. The issue will resolve itself in time. Please refer to https://forums.wildstar-online.com/forums/index.php?/topic/55715-headstart-issues-31514/ for any additional information on this and other issues.
Cheers,
****
WildStar Support Team
 
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			The guest thing is so annoying. And I cannot connect to my modem via cable so I'm stuck at wireless ... Any other fixes for this?	
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			Pls fix the costume/dye vendor is impossible to create costumes :D	
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I know this is a minor issue VS the account/guest/server que times aso.
Entitlements for the 2-step verification issue is not fixed yet. (even though Entitlement items is in Green text on the first post, which seems like the devs think it's been fixed)
2 of my friends still have not gotten their 2-step entitlements yet on EU and i see more forum posts about others having the same issue.
 
One advice that might work:
 
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This seems to be the problem. I faces the same issue but after deleting and reinitializing the authenticator i got the buff.
Hopefully it works for you, too.
 
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			I know how you're feeling Crow. Been stuck on the same thing since the 27th aswel, it seems its mostly people who ordered on the 27th who're having the issue. Also taking ages to get a reply from support, already sent them two tickets since I wanted to make sure the one they originally replied to was still being looked into. Got the same responds as you did. Lets just hope they get it sorted out fast. 	
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I reserverd the name of one of my beta toons. So this could be the problem.
 
However, I sent a email again asking if it's possible simply to delete my reserved name and I try to get it.
 
Not much hope though...	
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How do we know for sure that just because we aren't flagged as a guest in game, we aren't flagged as a guest in the queue?
Also if seeing that message doesn't confirm we are a guest in the queue, then why doesn't everyone see that message? 
Why are some people reporting shorter/no queues in comparison to those who have been sitting in the queue since before they logged?
 
The fact everyone doesn't see that red message surely means that it means something to those who do?	
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Pls guys fix the costume/dye vendor, is impossible to make costumes :D
Tnx for your work.	
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If you have seeing this issue please contact Support, or update any outstanding tickets as they need to manually adjust your account.Does it really matter? I have been trying to solve my issue since the 27th when I registered my pre order code. Until the 31st when I asked for help regarding not being able to login everyone was saying it's fine because once the head start begins I would have the ability to login and play. That didn't happen. Submitted a ticket around 9am (GMT) on the 31st saying that I was still unable to login. 2 hours later this was their answer:
 
 
"this process could take up to 3 hours. The process begins at the time your account is created" - Ridiculous as he didn't even check my account to see that I've registered on the 27th.
"Unfortunately this is not something support can fix for you. The issue will resolve itself in time." - But now they keep posting on Twitter that support has to fix this manually.
 
I've replied:
 
 
One hour later, quite fast reply, but another non helpful answer from them:
 
 
"That issue has now been resolved. Please try logging into the game again." - I had to laugh. Not fixed yet.
 
 
And since then, around 20 hours after their last reply, I still have not been able to login. 
 
Sorry for the long post, but I thought that exposing this exactly like it has been happening could potentially open someone's eyes? I doubt I'm the only one with these kind of answers from the support team.
 
I bought the pre order version cause I wanted to play during this weekend, but I guess I will not. :(
 
I am actually thinking about asking for a refund, but I would really like to try the game. I hope these issues get fixed soon.
 
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Official word from WildStar's Twitter concerning the "guest account" distinction.
 
https://twitter.com/WildStar/status/473035916656009216
 
The message displayed on the Login Queue screen is a disclaimer and does not indicate a "guest account" status. Being unable to chat (once you are able to actually reach the realm) in zone, advice and other global chats indicate a "guest account" designation.
 
Thanks,
JH
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A welcome confirmation that will unfortunately be ignored in favor of more "Augh, I'm considered a guest, fix it, fix it!" messages.
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			I was placed in guest list. Not completely fixed.	
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Then why doesn't everyone see it? And why do those who don't see it report shorter or no queues?
Don't get me wrong, if the message wasn't there, I wouldn't care or at least if everyone saw it, but reports on this matter aren't consistent for everyone whether they are actually flagged as a guest in game or not.
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"Fixed an exploit that was allowing some users to bypass the server queue."
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			Still got an invalid account issue. this is beyond ridiculous...	
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I'm having the exact same issue as you bro,
 
Logged three tickets about this issue and replied to them all and that was at Saturday 09.00GMT one even replied to say that they have looke d at my accout nand beleive to have fixed it. Yet after loggin in I get the same deal about No Valid account for th Euro realm, moving you to NA blah blah......
 
This is starting to get really annoying
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			Have been trying to check if I'm being viewed as a guest incorrectly so started a character on another realm (Zhur) but that won't actually get me to the starting zones, just hangs on the load screen.	
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This turns to be real nightmare. One of the worst launches in years, comparable maybe only to Aion. About bugs others mention in game ... would not know BECAUSE I'M UNABLE TO LOGIN AT ALL!!! This is completely separate problem from bugs and crashes. Why you have allowed overpopulation on current PVE English servers in first place? You should take in account also this is only pre launch. What will happen when also all others will be able to play (IF they will be able to play at all) on 3rd June??
 
And what about unacceptable performance? I have played on beta with all maxed out and about 30-40 on my 4 years old still pretty good computer. Then one of last patches in beta ruined all, my fps dropped to about 8-10 with same settings! Now I'm forced to play medium and lower to have barely acceptable performance of approx 20 fps. I can play Gw2 and Wow and Swtor and FF14, just to mention few, with all settings MAXED OUT and still getting at least or around 25-30fps. C'mon this game have CARTOONY graphics like, not realistic. I love them, have no problem with that, but if i can run 10 times better with Wow and its old engine and they have much detailed (cartoony) graphics ... I have I guess right to expect at least comparable performance from game released in 2014. Not to speak about much more realistic Gw2.
 
As much as I was happy in beta I'm totally disappointed now. Like I’m playing completely different game than in beta.
 
I know it does not help being angry, but currently I'm tempted to delete client from my computer and forget about WS.	
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As mentioned in the update, if you guys got the message from CS yesterday/previously please update your ticket!
 
We believed a hotfix has resolved the issue (hence why CS replied to with that message) but are now aware some accounts need to be fixed manually.
 
Update your ticket to say you are still being bounced between NA/EU and Support will respond to it ASAP.
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I am curious as to why there have been a few additional PVP servers added, whilst the PVE community are left queuing for hours. I appreciate they were, and still are, a necessity for the PVP community as well, but surely PVE'ers should be given the same respect.
 
Both English EU servers are full and heavily queued, in my opinion they should probably both be locked from further new player character creation for the time being and new servers brought up to help with the overflow.
 
Either that or increase server capacity on both if it within Carbines means to do so.	
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			Why cant they just give us free server transfer for the duration of the "headstart" so we could move our guilds / friends to a server that actually aint 110% full with 30 hour ques. ( although there is only 1 PvP server in EU that is only at medium while other 2 are totally full ) Its better to have more servers with low / medium population than 3 servers that are just unplayable.. What you think will happen after the real launch when we get even MORE people ?! All of the servers will be packed full and thousands of people cant play at all unless you manage to wait few weeks in a que.	
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SIMPLE FIX, Increase the capacity of the servers. Wildstar Devs need to stop being misers. If they're going to be misers to update the game so why would players want to describe to the game??!!!!!.
 
 
INCREASE THE CAP SIZE OF REALMS!!!
 
 
 
#IDIOTS	
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This turns to be real nightmare. One of the worst launches in years, comparable maybe only to Aion. About bugs others mention in game ... would not know BECAUSE I'M UNABLE TO LOGIN AT ALL!!! This is completely separate problem from bugs and crashes. Why you have allowed overpopulation on current PVE English servers in first place? You should take in account also this is only pre launch. What will happen when also all others will be able to play (IF they will be able to play at all) on 3rd June??
 
And what about unacceptable performance? I have played on beta with all maxed out and about 30-40 on my 4 years old still pretty good computer. Then one of last patches in beta ruined all, my fps dropped to about 8-10 with same settings! Now I'm forced to play medium and lower to have barely acceptable performance of approx 20 fps. I can play Gw2 and Wow and Swtor and FF14, just to mention few, with all settings MAXED OUT and still getting at least or around 25-30fps. C'mon this game have CARTOONY graphics like, not realistic. I love them, have no problem with that, but if i can run 10 times better with Wow and its old engine and they have much detailed (cartoony) graphics ... I have I guess right to expect at least comparable performance from game released in 2014. Not to speak about much more realistic Gw2.
 
As much as I was happy in beta I'm totally disappointed now. Like I’m playing completely different game than in beta.
 
I know it does not help being angry, but currently I'm tempted to delete client from my computer and forget about WS.
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Can't get in the game anymore. Worked fine earlier but not anymore.
Invalid account name or password.	
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Thanks for continuing to work on and fix these issues, and for keeping us informed.   
 
Keep up the good work, and again, great game, great staff, keep us updated on twitter..  	
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I am curious as to why there have been a few additional PVP servers added, whilst the PVE community are left queuing for hours. I appreciate they were, and still are, a necessity for the PVP community as well, but surely PVE'ers should be given the same respect.
 
Both English EU servers are full and heavily queued, in my opinion they should probably both be locked from further new player character creation for the time being and new servers brought up to help with the overflow.
 
Either that or increase server capacity on both if it within Carbines means to do so.
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There is people that have send tickets for more than 20 hours and got no response whatever, personnaly i have send my thicket 12 hours ago and got no response so i cant update anything.
The average time for a response is 24 hours, 24 hours to get a reply that maybe can fix it and i say maybe because there is users saying that got a reply saying that the issue is resolved and aparentelly is not.
Custommer need to have more people working on this issue because many os us cant play since the launch and 1 day and half have pass.
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hehe day 2 of prelauch back to being disapointed Again.
last night i wanted to see the status of que problem so i double clicked that wildstar icon on desktop and BAAM i was in, and i though dang finally... i got to play a few hours realy enjoying myself with the game and all. Decidet to head for bed, because this was addictive and time was flying by fast... well out of bed Again and now i wanna continue where i left off last night, and BAAM 2 hour que time...  kinda makes you Wonder, have there been any Progress at all from the support since release, we are at day 2 and well nothing seems to be fixed ^^	
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			Ok so 22+ Hours locked without playing the game and I've submitted yet again another ticket about the 'Invalid account' issue, I also updated my old one just in-case and still nothing... I Don't have much hope for playing this game today either	
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As mentioned in the update, if you guys got the message from CS yesterday/previously please update your ticket!
 
We believed a hotfix has resolved the issue (hence why CS replied to with that message) but are now aware some accounts need to be fixed manually.
 
Update your ticket to say you are still being bounced between NA/EU and Support will respond to it ASAP.
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{| class="blockquote"
As mentioned in the update, if you guys got the message from CS yesterday/previously please update your ticket!
 
We believed a hotfix has resolved the issue (hence why CS replied to with that message) but are now aware some accounts need to be fixed manually.
 
Update your ticket to say you are still being bounced between NA/EU and Support will respond to it ASAP.
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			Now on hour 29 (28 with an open ticket) and *still* getting the "no account" response bounce between NA/EU.	
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This pretty sucks at all. 
 
I´ve created the character on Hazak with no queue yesterday. Dinged lvl 8 so far. Now there is 15 hour queue...
 
I´ve created new character on Ravenous server with no queue this morning and now there r 2 hour queue...
 
am I suppose to create new characters and go through tutorial location over and over again? 
 
So I´ll create the 3rd character on Zhur server and after regular start there will be again unplayable queue. Why the hell u didnt stop creating so many characters on servers to create unplayable queues? This is really ridiculous.	
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			cannot plat the WILDSTAR because of QUEUEUE !!!!!!!!!!!!!!!! to log in the game I am waiting 3 hours at least or more, it is same for all pvp servers and pveonces seem as full too !!!!!!!!!!!!! give back my money for pre-order really - it is non-sense... 	
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aaand still more than an hour wait to get on to my guilds server
 
So day 2 of headstart cant play
 
again unless i want to roleplay in french or German
 
This is realy (dis)colouring my view of this game  even WAR.. the previously worst MMORPG start i have experienced let me play during the heatstart.  That one i canceled day 28   this may go the same way..its the bad taste it leaves as it agravates me.  If that goes on too long i just lose the built up enthusium i had for the game
 
:(
 
 	
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What is the response time for support tickets for changing email address?
 
I only need to change my email back to what it was 4 days ago. Why not just make life easier on support teams and remove 90 day restriction so I can do it myself and actually start to level the character I want too?	
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The que is the que. We are all in a que. It is not a bug, just many players trying to get on to your server. I got an 8 hour que so sshh.
Read the first page of this thread.
 
The staff are qurrently highky stressed out due to the first ddos attack, and then the following problems. Give them time.
 
This is like a good play at the Theater. If the rehersal goes wrong the premiere is gonna be awsome.
 
Patience is a virtue.
 
Everything will be fixed, but they cant fix it with a magic "Fix all button"
 
 
As a technical supporter at my countrys largest ISP i know about how many small Things can effect in a huge way. Its not like there is a flashing red light yelling "I AM A BUG!!! FIX ME!!!"
They have to search for the errors, and then investigate what the impact is. After that they can fix that and hopefully the fix does not affect a other system...
 
It takes time. Patience is a virtue.	
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			Went from Invalid account name or password  to Cannot connect to NCSoft login services.	
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As mentioned in the update, if you guys got the message from CS yesterday/previously please update your ticket!
 
We believed a hotfix has resolved the issue (hence why CS replied to with that message) but are now aware some accounts need to be fixed manually.
 
Update your ticket to say you are still being bounced between NA/EU and Support will respond to it ASAP.
 
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			How about you give people free character transfers to go on a different realm from Hazak if people are already lvl 20+? Because the queues are absolutely atrocious. Just open more realms and give the people the option to form guilds like they planned on a different realm. Thanks	
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			Second day of headstart, I still can't get in. Need to wait for another 8 hours. This is turning really bad.	
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			For 30 hours I can't play on the European server. You will do something with my account or I need to cancel your pre-order? To tickets support does not respond	
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			It's still classing me as a *cupcake* GUEST..........................................................................	
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What is the response time for support tickets for changing email address?
 
I only need to change my email back to what it was 4 days ago. Why not just make life easier on support teams and remove 90 day restriction so I can do it myself and actually start to level the character I want too?
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			OH I'm So happy i bought Deluxe , they are listing Guest accounts as an issue - Maybe you should sort out the people that have paid for the game and are in 10 hours ques because you only brought out one uk Pvp realm - So Annoying its just murdered Hazzak realm and nothing is getting done ...... but don't worry they will sort out the guest accounts #WTF	
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OH I'm So happy i bought Deluxe , they are listing Guest accounts as an issue - Maybe you should sort out the people that have paid for the game and are in 10 hours ques because you only brought out one uk Pvp realm - So Annoying its just murdered Hazzak realm and nothing is getting done ...... but don't worry they will sort out the guest accounts #WTF
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my guild is in hazak. there already is like 30-40 members in hazak at level 30+. Im trying to get in but it saying im in q for like 30hours.  
 
Why cant the devs do the sensible thing of upgrading all the realms capacity??  The support need to stop acting like idiots telling players go play on another realm when 90% of the guild of 80+ members have already started on hazak.
 
 
#INCREASEREALMSCAPCITY	
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I have 4 tickets open since 20 hours ago and still no help. help :)
 	
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Why are you moaning about. They gave you free stuff for later. Stop it. You are like small children in the a kindergarten. "Uhhh he got the shovel, I want that shovel uhhh" Come on. Act your age. Unless in fact you are all children.
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hehe i love the fact ppl have spend the last 24+ hours complaining about the lack of servers, and we havent even started the official release yet... Again kinda makes you Wonder what kind of reviews carbine is aiming for with this game?
i have the pre order version, so im here to stay but if i haddent and i was considering buying and i would Watch the reviews which btw is kinda well deserved, i would save my Money and Invest them in other games...
the devs are listening... is a lie, if this catch frase had been true something would have been done about the lack of pve servers in the EU... i have never, and most likely will never be this disapointed in a game or a Company from the "get go"
even tho i been though most of the mmo releases, all the way back to wow and pretty much ever mmo since then inc games like aion	
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			Are you going to do anything about EU servers? 10+hour queue is NOT OKAY. This is your fault for thinking 1 pvp server would be enough. Are you gonna sort this out? Let us transfer? Increase realm capacity? 	
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Today is everything like yday.
15 hour queue on hazak, im  a guest... AGAIN.
What happened?	
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			I think the high queue times is a business trick... Next move is selling instant login that allows you to skip the queue times, the instant logins are ofcourse consumed the second you log in and if u log out for more than 15 minutes you will have to buy a new instant login,or sit in the 12 hour queue.	
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			Invalid account name or password , played fine in the morning. Wonder why login stopped working again?	
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			I will not wait in 4 hours to play!i have deluxe edition for christ sake!	
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{| class="blockquote"
The message "Guest account that haven't purchased Wildstar have lower priority queue" does not flag you as a guest account. There's no way you can check if your account is considered a guest one or not.
 
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The que is the que. We are all in a que. It is not a bug, just many players trying to get on to your server. I got an 8 hour que so sshh.
Read the first page of this thread.
 
The staff are qurrently highky stressed out due to the first ddos attack, and then the following problems. Give them time.
 
This is like a good play at the Theater. If the rehersal goes wrong the premiere is gonna be awsome.
 
Patience is a virtue.
 
Everything will be fixed, but they cant fix it with a magic "Fix all button"
 
 
As a technical supporter at my countrys largest ISP i know about how many small Things can effect in a huge way. Its not like there is a flashing red light yelling "I AM A BUG!!! FIX ME!!!"
They have to search for the errors, and then investigate what the impact is. After that they can fix that and hopefully the fix does not affect a other system...
 
It takes time. Patience is a virtue.
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			"not valid account" still the best issue! 	
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"HAZAK IS EXTREMELY FULL!!!" on Twitter.
 
No shit? That's what you get for making 1 frigging EN PVP realm on EU. Too bad my guild of 30+ is on Hazak so I DON'T HAVE ANY CHOICE ON THE MATTER. when we decided on which server we'll play, our ONLY OPTION WAS HAZAK. This is all your fault Carbine staff, all your fault.
 
FIX YOUR *cupcake* UP, NOW.	
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how is it even possible to have a 17+ hour queue ????
what da hell is happening 	
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			Still missing the issue that many people are experiencing that causes CONSTANT crashes from having unread mail. Can not interact with vendors or quest givers without crashing to desktop... Here is a forum better describing situation with plenty of people who now have unplayable characters.https://forums.wildstar-online.com/forums/index.php?/topic/56654-game-crashing-under-certain-circumstances-but-only-on-one-character/&do=findComment&comment=613055	
----
			
{| class="blockquote"
Sorry man but we've had enough patience yesterday, now it's gettin' thinner. One of the major problems, that is long queue time, can be solved without a "Fix all button" by using brain instead. Hazak is at full capacity, perfect, LOCK IT. THEY OPENED OTHER SERVERS, and don't tell me everyone on this 5k + queue already has a char or a guild or friends on that server, hard to believe. 
----
			NCSoft login service start timeout. Atleast i got a new error instead of the Invalid account name or password one i have been getting :rolleyes:	
----
			Does the NCsoft support team work during weekends ? Its been over 20 hours i have an ope nticket about the NA - EU bouncing issue and still nothing	
----
			
Not fixed
 
Players are treated as Guest and not placed into queues correctly
 
 
I've also experienced an issue where I can not complete the first quest. Yesterday I could do the quest on all my chars. Today when I enter the scanner, my character gets stunned and the dialogue does not come up.	
----
			
WildStar ‏@WildStar  4 min
@archy_RKs There are two more EN EU-PvP Realms as well. We can't increase the realm cap any more.
 
Seems HAZAK is doomed	
----
			Free transfer away from Hazak please! I beg of you, do not force your community to level up new characters because you didn't foresee that PvP would be so popular... :(	
----
			
{| class="blockquote"
Free transfer away from Hazak please! I beg of you, do not force your community to level up new characters because you didn't foresee that PvP would be so popular... :(
----
			
{| class="blockquote"
Free transfer away from Hazak please! I beg of you, do not force your community to level up new characters because you didn't foresee that PvP would be so popular... :(
----
			
{| class="blockquote"
NCSoft login service start timeout. Atleast i got a new error instead of the Invalid account name or password one i have been getting :rolleyes:
 
It is nice to see other error, too bad they're still errors....
----
			
 
{| class="blockquote"
Does the NCsoft support team work during weekends ? Its been over 20 hours i have an ope nticket about the NA - EU bouncing issue and still nothing
 
----
			Yeah why don't you go stream some more about how much fun you're having in the game, while the people who pay for it are stuck looking at the queue screen for 5h. Lie to some people, sell more copies, all good NCSoft (err..Carbine) business.	
----
			
seem everyone is in the same boat : stuck on HAZAK with 15 hour queues.
At least free transfer the characters or something this is insanity 	
----
			
Since the hotfix yesterday, Im only getting "Cannot connect to NCSoft login services".
 
I love your game Carbine, I know this is only headstart but please fix this :D	
----
			
Are wildstar devs retarded?  They telling us to move to different realms because hazak is filled. I wonder who's fault that is..let me guess...... YOURS.  why did u only make one EU EN PVP server to join. 90% of my guild is in that server and hitting high levels. Why should i move to a different server.
 
 
STOP ACTING LIKE MISERS and increase your damn server caps.  	
----
			
Still guest access, long queue.
 
Couldn't use my reserved name this morning when I tried, I've never changed my email address on the account so I don't think that's the issue.	
----
			
{| class="blockquote"
Does the NCsoft support team work during weekends ? Its been over 20 hours i have an ope nticket about the NA - EU bouncing issue and still nothing
----
			
A quote from Wildstar devs 'Playing with friends? Make sure to choose the same realm as them before creating a character'   HOW ARE WE MEANT TO WHEN THE REALM IS FULL AND Q'S ARE ABOUT 30 Hours LONG!!!!
 
INCREASE THE CAP!!!!!!
 
I don't have the choice to move to different realm because my guild have already settled leaving me stuck in the Q. 
 
 
FIX IT NOW
 
#fHAZAK	
----
			
{| class="blockquote"
Are wildstar devs retarded?  They telling us to move to different realms because hazak is filled. I wonder who's fault that is..let me guess...... YOURS.  why did u only make one EU EN PVP server to join. 90% of my guild is in that server and hitting high levels. Why should i move to a different server.
 
 
STOP ACTING LIKE MISERS and increase your damn server caps.  
----
			
{| class="blockquote"
28 hours and still no response about that Evilblade
----
			
 
{| class="blockquote"
 Mark Hulmes @CRB_Anlath  ·  2 hours 
Most issues are now things Support can help with, but they do have wait times. (Average 24 hours resolution time).
 
----
			well if im w8ting about 28h.. now its more 24h = no headstart for me.. GIVE MY MONEY BACK!	
----
			I managed to play only 2 hours since head start began ....	
----
			
{| class="blockquote"
96h~ i opened a ticket regarding this issue and still nothing. Lucky your friend got answered and issue fixed in 5 minutes. Don't understand what kind of priority are they using for solving tickets.
----
			Just play in the morning :)	
----
			
{| class="blockquote"
Just open new ones. Wait an hour or two and then open another
----
			
{| class="blockquote"
Just open new ones. Wait an hour or two and then open another
----
			How can u even tell if ur a guest or not? Because the shit is written in red above the queue timer?	
----
			
{| class="blockquote"
I continue to get "no valid account" !!!!
----
			I continue to get "no valid account" !!!!	
----
			MEGASERVERS! ofc Hazak!	
----
			
{| class="blockquote"
I continue to get "no valid account" !!!!
----
			
I guess wildstar underestimated how many players would play. 28 sovereign states in EU.  
 
 
INCREASE ALL THE REALMS CAPS. 	
----
			I'm getting ``Invalid account name or password.  Help!	
----
			@mazzaman, about black text, not sure, but I usually prepare text in google docs (because it is constantly saved and can use spell checker :-) and then copy & paste. After paste looks normal, but after post it is in black. Again, problem only with WS forums page. :-) Using google docs with any forums and never had this problem.	
----
			
They can't increase caps they said full is full, The did say if you can go to a less full server, so I looked and under pvp it said Full Full Full Full.
 
Tbh they should do a rolling restart every 4h to kick off all the afk macros. 	
----
			
{| class="blockquote"
 
 
 
Open a new one. My friend got a response within 5 minutes this morning
 
----
			
{| class="blockquote"
I'm getting ``Invalid account name or password.  Help!
----
			How can we move to a less full realm when all the EU-EN servers are full? Honestly, the population count is a joke. Even if we start on a new realm we lose all our progress so far.	
----
			
No joke, one of the worst launches i have ever been a part of. Now when the problems rose, 0 communication from the devs. Flat out silence. On every social media. While it was all bread and butter everyone was tweeting  / redditing and now barely a response anywhere. Just like every other major company. Absolutely atrocious. 
 
Will most likely not play the game if this isnt sorted today.	
----
			31 hours, 30 with a ticket, still "no valid account" issue.  Past caring.	
----
			i dont get something, i am in queue for 2 hours now. and its not dropping , its allays around 14 / 17 hours	
----
			
{| class="blockquote"
31 hours, 30 with a ticket, still "no valid account" issue.  Past caring.
----
			Still got the red text above the queue timer. Is there anything I must do for the fix to take effect?	
----
			
ALL SERVERS ARE FULL BUT :
 
FR - ROLEPLAYING 
EN - ROLEPLAYING 
PVE - DE 
DE - ROLEPLAYING
 
i dont like roleplaying and i am not german,... how da hell can i play	
----
			
{| class="blockquote"
Still got the red text above the queue timer. Is there anything I must do for the fix to take effect?
----
			maybe Carbine thinks that Europe is just UK-Germany-France	
----
			I really wish they'd look into the name reservation as the "solution" on page 1 doesn't apply to a great deal of people.	
----
			
{| class="blockquote"
Still got the red text above the queue timer. Is there anything I must do for the fix to take effect?
----
			
{| class="blockquote"
As stated on twitter, if you can chat in /zone you are not flagged as guest, otherwise you have to open a ticket.
----
			This really has to be one of the worst launches I've experienced and I thought you couldn't mess up much more then Blizzard did with Diablo 3. Could have bought this game a month from now instead, when this ordeal was sorted. My 45 euros feel more or less thrown in the trash. While writing this I'm currently place 2864 in queue and the timer is at 16 hours... Fun times! :/	
----
			
Great idea. I tried that yesterday morning, and this morning. Also tried during the 24+ hours in between. 
{| class="blockquote"
Just play in the morning :)
----
			
They said to me they are not improving server capacity. 
 
WildStar ‏@WildStar  56 min
@archy_RKs There are two more EN EU-PvP Realms as well. We can't increase the realm cap any more.
 
I told them i only have without queue role-playing server and German server.
its my problem i guess...	
----
			
Carbine are you idiot!
I'm starting to get bored!
Make another pve servers! They are also 2 and there are extremely full!
Don't say stupid things like "go to another server"...*cupcake* off! i want to play in a pve servers and all of that ARE FULL!
so...put another pve server and make free realm transfert for everyone!
It's impossibile to play! I'm getting really bored and pissed!!!	
----
			The queue is equally long for all the english EU PVP realms... How are they going to handle all the none pre-starters adding to the load in two days?	
----
			>>> FIX THE "NOT VALID ACCOUNT" ISSUE PLEASE <<<<	
----
			
Oh, i have just see that ALL THE EN SERVERS ARE FULL!
so what did you expect? that a people will face a queue of 1000-2000-4000 people. Yes, you are mad!	
----
			Personly for me, The launche aint so bad, Yes, when i try to get on a server, I have 1100 people befor me, it says 3hours and a half, but eventuoly it only take's 1hour. and i also had the Queue problems on GW2, Tera, andso on.Second off all, lots of people say Worst release ever, But people say dat at every MMO dat is launched, Also, I personly think FFXIV was worst launche ever, i had to w8 3 day's befor i culd even join a server, they never heard of queue's.. i think dat make's things worse, here ya just need some patience and can play all ya want after. With other words, this is youre average release. i dont know how ESO did it, but they had a pretty smooth release, lots of buggs, but you culd log in and play, dat was epic expirance for me.Also, i think there realy doing there best to get things fix, and yes, i also dont understand why only 3 servers or somting, but i gues they had there reasons.Also, for the people who have the problem they cant play becos of not a valid EU or NA acc, my m8 had it aswell, he just when on his account, did somting with subcribtion, ( he dident pay) and POEF, he culd play.. Sry for my english.	
----
			
They're lYING they cant increase the cap. They can but they wont spend. #MISERS 
 
increase the cap i want to play with my friends and guild members in HAZAK
 
HAZAK HAZAK HAZAK HAZAK HAZAK HAZAK HZAK INCREASE THE CAP
 
MISERS MISERS MISERS	
----
			IVE BEEN IN QUE FOR  18 HOURS STILL HAVENT GOT ONTO PLAYING WITH MY GUILD MEMBERS IN HAZAK	
----
			Still flagged as a guest...	
----
			I am unable to log-in. I get stuck at authenticating. I was able to play fine yesterday, wish I could say the same about today.	
----
			FIX THE NO VALID GAME ACCOUNT BUG OMFG	
----
			
https://twitter.com/WildStar/status/473104809701433344
 
For the bouncing issue, hopefully we'll get it fixed...sometime..	
----
			
So, the two EN PvE servers have been perpetually full since launch yesterday.
 
I don't have an issue with queuing in principal, however, as it stands the queue time isn't great and this is with minimum load. There are still a bunch of people not even able to login let alone all of the other incoming players arriving on the 3rd after head start.
 
Are we forever stuck with just two servers and queuing is simply to be accepted as part of life in Wildstar?	
----
			
 
{| class="blockquote"
 WildStar @WildStar  ·  7 min 
We are making sure to escalate & prioritise players with the "No Valid Game Account" issue. Support resolution times are currently high.
 
----
			Well just got on the character screen after a 5 hour queue only to see the game freeze up when trying to enter. Meaning restarting the game and now have a 12 hour queue. So Carbine can you please explain me what my options are since headstart has gone to shits for me.	
----
			
So....all the servers are full and it seems they don't want to open anothers
I don't want to think to june 3th...
Remember...all users can invite 3 people whit its 7 days code.
So....watch population now and doing "x3"......;)	
----
			
{| class="blockquote"
 
 
 
Wel now I might be able to play today after all then if they decide to boost the tickets for *No Valid Game Account*.
 
Praise the sun if I manage to get in today.
 
----
			
Bag of Awesomeness still disappears when you exit game.
Still being treated as a guest and have huge waiting times to log in.
:(.	
----
			
My toon from Zhur deleted. Can't get on my toon on Hazak as game recognize me as a guest. 17hr queue.
This is a joke	
----
			Still stuck on EU and no answer from support either. I updated my ticket but no answers. 	
----
			
POSSIBLE FIX for "Cannot connect to NCSoft login service"!
 
After the hotfix yesterday i got "Cannot connect to NCSoft login service" everytime I tried to login. Tried portforwarding, turning off firewall etc......
Nothing worked!
 
Then I uninstalled my antivirus, and I could login at once :) 
Not sure it will work, but it worked for me ^^	
----
			
Glad to see the login/no valid account issue is, after 32 hours, taking some priority.
 
However, almost 32 hours and still - for me and many others - no resolution is absolutely shameful.  Let's hope that were not all somehow "skipped" again during this run in priority.  Disgusted to hear that CS thought our issue "resolved" when customers have been giving constant feedback here and on social media that the issue continues.	
----
			So 3000+ in queue ahead of me, 17h to go... I get to about 2000th position in the queue, the game dc's saying connection error. I load client again, i go in, 3000+ again more 17h. at about 2000 i get a dc again, rinse and repeat. I dont mind waiting absurds ammount of hours to go in, i do mind when i have to reset it everytime the game crashes, specially if it always crashes even before i get past half the time in queue.. Its like, No, you're not going to get into the game, its virtually impossible for you to do it... Have fun come back in 2 weeks when we have solved all pre-launch problems plus the actual LAUNCH problems (which should be even worse)... how bout my money back for the paid days im gonna lose?	
----
			I'm having a problem that doesn't appear in the list in the first post. All the servers are full and so I can't play the game I paid for. So how about this carbine, you get some more servers up before I and everyone else start demanding refunds for the product and service we paid for and you have categorically failed to provide.	
----
			
{| class="blockquote"
 Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
SOLUTION: If you contact customer service they can assist in changing your email address on the account (Note there may be some delays due to high traffic volumes)- if you do this, you'll need to wait 90 days before you can change it back to your new email address, however.
 
----
			New info if u pres alt f4 while in hazzak queue it will now connect to other server instead after restart :mellow:  Really? this is fix of problem?	
----
			
{| class="blockquote"
New info if u pres alt f4 while in hazzak queue it will now connect to other server instead after restart :mellow:  Really? this is fix of problem?
----
			
Players are treated as Guest and not placed into queues correctlyIf you think you are flagged as a Guest still, log into a low-pop realm and see if you can chat in /zone etc. 
Apparently I am not a guest but I do have a 800+ queue and have to wait for 2 hours (again) to logon !! 
And also I lost my 10 slots bag went missing.
BTW i am on the eko server.
 
NB: if i try to logon, I see "guest accounts that haven't purchased WildStar have lower queue priority"
       Does that mean I am treated as guest ?	
----
			
{| class="blockquote"
 
Players are treated as Guest and not placed into queues correctlyIf you think you are flagged as a Guest still, log into a low-pop realm and see if you can chat in /zone etc. 
Apparently I am not a guest but I do have a 800+ queue and have to wait for 2 hours (again) to logon !! 
And also I lost my 10 slots bag went missing.
BTW i am on the eko server.
 
----
			
{| class="blockquote"
 
Players are treated as Guest and not placed into queues correctlyIf you think you are flagged as a Guest still, log into a low-pop realm and see if you can chat in /zone etc. 
Apparently I am not a guest but I do have a 800+ queue and have to wait for 2 hours (again) to logon !! 
And also I lost my 10 slots bag went missing.
BTW i am on the eko server.
 
NB: if i try to logon, I see "guest accounts that haven't purchased WildStar have lower queue priority"
       Does that mean I am treated as guest ?
 
----
			be 6.00-6.30 pm for me to get in, joined queue around 1.40pm lol such a freaking joke.	
----
			How is the Guest issue still actually an issue?	
----
			
Fixed an exploit that was allowing some users to bypass the server queue. 
 
exploit?????????????RLY????OMG  4k+ 17h now!!!  thx u, nice fix	
----
			im so glad i payed for the pre-order so call headstart  or shall we call it wait/bug start24 after your still havnt fixed that people there bought the game is Guest-account ??i cant feel boom out of thisknow that new game a releases have trubbels but realy this sad.now the so call headstart is kinda nothing at all.i cant wait to see when the game for real goes live, and with normal day times gaming what you Guys will do ?the guest account bug is sad but will be fixed but what about the 4-20 hours wait time just now in pre-release ?what about normal week daysman im feeling so sad about this. and i kinda feel that my delux pre-order is kinda wasti of my extra Money for head start not left with a fear of how this will end out on the normal week days. with tons of players. wanting to playwow Kazzak EU on new release got like 2 que at primetime what will we see here ?you Guys most have known for the start that there would be ton for player just on the numbers on pre-order sell.and have been stress testing it.i well hope that you dont end up the next days like this or 20 hours que timeor at least give the players there pre-ordered some thing for the missout here	
----
			24hour queue.... Brilliant.	
----
			
Still being treated as "Guest"!
Atm looking at queue of around 4 hours!
 
Now i am well aware that there will be issues when an MMO launches, but come on, day 2 of the exact same issues.
On a side note, only 2 English speaking pve realms for the entire Europe is simply not enough imho.	
----
			
So little servers = so little brains .
I can live with any bug any tech prob but not stupid mistakes .
 
AFK =Boot # if your not part of the solution than your part of the problem	
----
			Why is my account still treated as a "guest"??	
----
			
{| class="blockquote"
Why is my account still treated as a "guest"??
----
			
 
Well, I think it is time to face it: you guys can't handle providing service on decent level. First name reservation which was total misunderstanding and posed more problems then benefits, now this "headstart". Your clients can not play the game they have already bought and you say on the first page of the related topic that bug is fixed. Well, you could just shut down all servers permanently and say that bug is fixed, coz no servers = no problems with connections = no bugs = no problem.
 
And if, by any chance, the devs are listening (what we've been told on so many occasions), here's something for you:
 
YOUR
GAME
DOES
NOT
WORK	DO
SOMETHING
ABOUT
IT		
----
			this is so stupid.. 35 hours without any response about "not valid account" fml!	
----
			
This so called "headstart" is disaster, for what i payed? For 2h w8ing time to enter the server and then what? BLANK SCREEN!!!!
 
All PVP servers are full!!! Dont you see that you have to open more servers!!! What will be if I give my 2 quest pass toi otcher people? THINK!!!!
 
We have payed for what you have promised, game is great but we are not able to log in!	
----
			
Im not flagged as Guest , but still i have to sit in a Queue of 4000 ... This is idiotic.
Guild members are close to Level 50 and some of us are still sitting in 4k Queues  :angry:	
----
			
Guess it's time to finish my Bioshock Infinite 1999/Scavenger run. Then probably mop up AC IV for 1000/1000. Anyone can recommend good X360 games for next 2 weeks until Wildstar launch? :D
 
How to get refund if i didn't bought game directly from NC website?	
----
			Am played almost whole day and got "run out of memory" glitch,game crashed and after that i need to wait like 5 hours to log into my realm again.... And top of all my account is treated as a guest,yay -_- Seriously guys,learn from FF14ARR developer,they made almost perfect launch....	
----
			
I am really trying not to get frustrated.  Really.  
 
I now have 2 tickets open.  Agent Loop has sent me 2 notes saying they got it.  yay....
 
When I try to login at first I get that I can't connect to the NCsoft servers...
after 10 tries it let me go to the 2nd level authentication..
and then can't connect again.
 
Firewall OPEN.  
Background processes stopped.
 
 
My mind is now contemplating refund....	
----
			
another thing 13 server ? omg ?4 DE ( one for them Role )3 FR ( one them Role )
3 FFA PvP
2 FFA PvE  ??? lol 
so the germens got 4 servers and the FFA server is 5 . 1 more then that DE but if we look that it in total the FR and DE server is like 7  and FFA 5 - PVP/PVEhmm kinda a bit to behide in serversand the Guest problem ????dont help anythink to try log on you other low pop server. you can maybe get in there but dont help if your friend and guild are on another server right ?and the system dont change you from Guest to normal account by trying logging on you a low pop server ?btw 24 hours wait time you get on hazak ? realy ?i got 2 Groups of friend PvP and PvE  but still both servers are like 4 or 24 hours wait time .well i dont know the realy wait time because the system keep saying im a  guestthanks delux pre-order ?Realy Wildstar i maybe dont sound like i understand how hard it is to launch a new got but i do, and i realy understand that you didnt plan for this.but aleast you could kinda people with more up to date on the fixing and the estimated time you guys belive it will take to fix itand maybe come up with somethink to the us the players there are losing the headstart = gametime or just anythingatleast stay more in contact and keep people info every hours about how long you are with the problems and what we can expect	
----
			
{| class="blockquote"
[*]Users are reporting their Reserved names are not available.
[*]UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.[*]SOLUTION: If you contact customer service they can assist in changing your email address on the account (Note there may be some delays due to high traffic volumes)- if you do this, you'll need to wait 90 days before you can change it back to your new email address, however.
 
----
			I've been in the queue for like 5 hours and 15 minuts now and still 1154 people in front of me this is really ridiculous. There goes my free day and there goes the headstart.	
----
			
Can we please get some feedback reguarding the reserved names issue? Like many others I have not changed my email address but am unable to reclaim my reserved name. I have followed the instructions to open a ticket but have just been told to go back to the forums and my second ticket has been left unanswered. I appericate that you guys are working hard to fix various other issues but almost another day has gone for the headstart and I am left in limbo on what to do about my main. Do I roll a character with the hope of a name change later on? Is a name change even a likely option?
 
I realise that it is just a name but it's one that I picked out carefully and I had been looking forward to using.
 
Thanks in advance.	
----
			
Prereserved name blocked. Made annother char, leveled to 14. No fix for prereserved name, just potential world ending idea of changing the email adress back to one wich cannot recieve NCSoft emails. So made new main, with a name no one knows. Leveled to 14. Went to sleep. "Devs will fix things overnight".
Come back after 13h. No patch. But hey newsflash. You are a guest, now! And you can hang in the que with the cool kids.
 
PS. The only thing the name reservation did, was block the names we love on all servers for everybody. Think about it.	
----
			
Now I have a > 6 hour wait because I did not want to run a "keep me in game at all costs" macro, while I went for food because I stupidly trusted that CS had sorted this mess out.
 
Who with more than 1 gram of brain matter, having all the pre purchase statistics in front of them, could stupidly decide that only 2 English pve servers were needed. Most of the people on there are talking German, French, Italian and everything but English.
 
During CB I was actually recommending this game to friends and praising the level of response form the CS team, how *cupcake*ing stupid I feel now in front of my friends.	
----
			
A large QUE like these is nothing new. This even happened in lifes darling World of Warcraft. What is bothersome is the lack of servers. Open more and if your lack of customer service kills your customer base, then consolidate. You are losing the customers faith as every minute goes on, and the ones complaining are your early adopters who will typically spend more throughout the life of the product.
 
As if anyone at Carbine is listening...	
----
			FEEDBACKS NOW THANKS !!Answer us thanks	
----
			Omg now only 859 in queue,yay!	
----
			I think the stupidly assumed everyone in the 500million people EU would go for French or German, and only the 70million in the UK would go for English servers.  I guess they really do not know anything at all about Europe........	
----
			Has anyone been successful in getting there problems sorted by making duplicate tickets to CS?	
----
			
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,	
----
			
{| class="blockquote"
So little servers = so little brains .
I can live with any bug any tech prob but not stupid mistakes .
 
AFK =Boot # if your not part of the solution than your part of the problem
----
			What with "guest accounts"?	
----
			
Ive been playing in HAZAK because i have already made a character in it. NOW THE Game crashed and i had to log in again. When i choose my character a loading screen comes on and its on there forever its not moving on ????   
 
ITS NOT EVEN QUEUING ME UP ??????????
 
wildstar 6710:windows- application error
 
the instruction at 0x0c1ff526 referenced memory at 0x000000110. the memory could not be read,
 
click ok to terminate the programme ?????????	
----
			To CRB_Anlath - ticket no: 223959. 32 hrs+ - thanks if you can get it sorted!	
----
			How about an update on why im sitting here for last 3 hours and will still be sitting here in 1.5-2 hours still in a queue? why is noting being done to kick all the afk macros and auto running into wall people??	
----
			
Waited 6 hours (13 yesterday), after waiting character login screen froze up, had to reconnected, now it says I have to wait for another 28 hours. Dat digital deluxe. 
I'm just sad, I was so excited for this. Now I can only wait endlessly and watch the devs play and enjoy the game I can't. 	
----
			
4k ppl on queue - Hazak Realm - realy if every single day i need to wait few hours to play 1-2h ... it not seams good.
 
 
PS: all pvp servers are FULL !!!!!!!	
----
			
So you want us to believe that all these problems were a huge surprise??? You Carbine and NCsoft never ever imagined them incoming???
We are talking about more than 10 years of hundreds of MMOs, free and subscription ones!!! So what were your developers and technicians playing? Tetris online???
If you are not capable of handling so many of us, then DONT VACUUM SUCK OUR MONEY, for supposed headstarts and bullshit.
Delivering a free game gives you the right to fool around. But when taking our money for a promised purpose and not deliver it, it is a fraud.
You should immediately have a post about the procedure of refunding all of us cheated players who might want to uninstall your "prodigy" game and get back to which ever other game we were playing. 
And for once, try to be sincere and not post "solved" issues when it is clear that nothing has been solved. It is tragic and ridiculous about your image and companies.	
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			WRT "Fixed a bug where players who had purchased the game were being placed into the "guest" realm queue". I still get the following when attempting to log in: "Guest accounts that haven't purchased wildstar have a lower queue priority" and get queued.	
----
			Ticket #228256 over 26hrs (this is my second ticket..) // - look at it :)	
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			
Anyone who bought a pre-order from G2A.com can still get a refund before the launch day. I'll give them until tomorrow to sort out my issue (which is the guest queue massive wait time), if not then what's the point of the head start if you can't even get on the server. Not to mention all the other problems they're having. Might as well wait until the game actually works then come back, if it's even worth it at that point. I can't imagine how long the queue will be on launch with another batch of people coming in.
 
"MMOs always have problems at launch bla bla" *cupcake* off, why don't they learn from others' mistakes and be prepared for it.	
----
			well, good for those with tickets from back then. grats. kinda wished i had just submitted a ticket when they said "we are aware of the problem and we are investigating", instead of just sitting back and thinking that there was no reason to take up a slot in the que with questions that had already been answered.	
----
			
Why game doesnt kick afked players?
 
it suppose to kick everyone on afk after 4-5 minutes	
----
			I just wanna know if there any "wildstar problem" of not valid game account" or its cdkey problem from g2a...	
----
			
Please let us know if people that are seeing the following line are actually seen as guest accounts, or if everyone is seeing that red text on the queue dialog:
Guest accounts that haven't purchased Wildstar have lower queue priority	
----
			
{| class="blockquote"
I just wanna know if there any "wildstar problem" of not valid game account" or its cdkey problem from g2a...
----
			G2A saying the cdkey 100% working.. "its an wildstar issue" not from g2a.. Well just need to w8 then..	
----
			it does afk kick but its like 15-30 mins, also if you auto run into something you wont get kicked. tons of people are doing it hense why its soo full, rolling restarts would solve this but meh no one listens. 	
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			
And still they IGNORE to explain what is the meaning of "Guest accounts that haven't purchased Wildstar have lower queue priority"? WTF have then ***PREORDERED*** WS as CONDITION(!!!) to be able to have head start?? Why I gave you MY EARNED MONEY for this crap??
 
I understand there are all sorts of problem with such launch, but STUPIDITY is intollerable! I admit have never ever been so ANGRY for any game in my life! Aoc, Wildhammer, TSW .... just joke compared to THIS!! Problem yes, but could login, all opened promptly new servers as i remember. 
 
OPEN NEW F..ING PVE ENGLISH SERVERS AND ALLOW PLAYERS THAT GAVE YOU ***MONEY*** TO HAVE FREE IMMEDIATE TRANSFER. And you have solved problem for MAJORITY of disappointed players.
 
SORRY FOR ANGRY WORDS, BUT JUST CAN NOT HELP MYSELF AFTER TWO DAYS OF BIGEST FLOP IN YEARS!	
----
			
Great you are making new ghost servers and all but unless you offer server transfers no one will leave the characters they spent all day on, that and they would have to convince all their friends/guildies/etc to do the same.
 
Server transfers or refund transfers!
 
Also we would lose our box items we have opened, mine are just decor trees, not a big deal, but you still need to convince people to move over to Rowsdower (despite it's sweet name, might as well be called ghostdower a week after launch)	
----
			
And still they IGNORE to explain what is the meaning of "Guest accounts that haven't purchased Wildstar have lower queue priority"? WTF have then ***PREORDERED*** WS as CONDITION(!!!) to be able to have head start?? Why I gave you MY EARNED MONEY for this crap??
 
I understand there are all sorts of problem with such launch, but STUPIDITY is intollerable! I admit have never ever been so ANGRY for any game in my life! Aoc, Wildhammer, TSW .... just joke compared to THIS!! Problem yes, but could login, all opened promptly new servers as i remember. 
 
OPEN NEW F..ING PVE ENGLISH SERVERS AND ALLOW PLAYERS THAT GAVE YOU ***MONEY*** TO HAVE FREE IMMEDIATE TRANSFER. And you have solved problem for MAJORITY of disappointed players.
 
SORRY FOR ANGRY WORDS, BUT JUST CAN NOT HELP MY SELF AFTER TWO DAYS OF BIGEST FLOP IN YEARS!	
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			
Red text here is unclear, does it mean that I am in the guest queue or is it informing me that I am in a serperate queue to guests.
 
Seems insane Zhur already has 45min queues.
 
http://imgur.com/SXNELpE	
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			
And still they IGNORE to explain what is the meaning of "Guest accounts that haven't purchased Wildstar have lower queue priority"? WTF have then ***PREORDERED*** WS as CONDITION(!!!) to be able to have head start?? Why I gave you MY EARNED MONEY for this crap??
 
I understand there are all sorts of problem with such launch, but STUPIDITY is intollerable! I admit have never ever been so ANGRY for any game in my life! Aoc, Wildhammer, TSW .... just joke compared to THIS!! Problem yes, but could login, all opened promptly new servers as i remember.
 
OPEN NEW F..ING PVE ENGLISH SERVERS AND ALLOW PLAYERS THAT GAVE YOU ***MONEY*** TO HAVE FREE IMMEDIATE TRANSFER. And you have solved problem for MAJORITY of disappointed players.
 
SORRY FOR ANGRY WORDS, BUT JUST CAN NOT HELP MY SELF AFTER TWO DAYS OF BIGEST FLOP IN YEARS!	
----
			
Someone keeps deleting a topic I'm trying to make in General containing this post, and I need you to read this and understand it:
.
.
.
 
Why just go on a different realm doesn't work
 
I am slightly annoyed at this point. I have been extremely patient, I honestly have. I was even fine waiting a couple days for things to stabilize a bit, letting my headstart go to waste. But not giving us a solid solution now that you know exactly what the issues are is totally not okay.
 
We keep getting told to just pick a different realm, and that's just not going to solve anything. Following is an EU point of view.
 
 
First of all, all of the EU English realms have extremely long queues - expecting people to be happy waiting for 10, 15 or 20 or more hours just to be able to login is delusional. There are some EU realms that aren't currently full, but I'm not placing myself there because:
 
They're not English. They're not the ruleset I want to play in.
 
People have made plans for endgame. We made plans for our communities. We made plans with balanced and healthy servers in mind. You have made sure that everyone in EU who wanted to play on a PvP realm made those plans for Hazak, that was it, we only had the one choice. We begged for more servers to be added before headstart. We told you not to use your beta data because it was skewed, we told you we would choose PvP realms. We told you we need time to prepare. We could have had communities and guilds nicely spread out over several realms, and all of them would have then been a good choice for "go pick another server". You didn't listen. You underestimated both PvE and PvP populations.
 
And now you want everyone to forget about their endgame plan and just go wing it somewhere we're not sure how the community and guild situation is going to turn out. The hastily added realms are wildcards. No one can predict how they will turn out once we're level 50. No one can be sure if they will be able to play the way they wanted to play there. Which is why people are reluctant, and rightly so. These realms are full now as well, because people are fed up of waiting times and just want to go play somewhere. And for people who are only planning to play the game for a while, any server will work really. Those of us who are here to stay need something better. If you want us to move elsewhere we need viable options to move to. Viable meaning we will get to have the endgame we wanted.
 
 
We needed time to prepare the realm communities. You screwed us over on that, and you don't get to say now "just go play somewhere else". That is arrogant and condescending.
 
 
You can't just say, go do whatever, just stay off the full realms. This just doesn't work. You can't tell people go play on a realm with different ruleset than what you were planning on. You don't tell people who want to play PvE to go on PvP or RP or vice-versa - or even a different language realm. Unless there is a fallback plan!
 
You need to give people an incentive to redirect the load from the heaviest realms for the moment and also give us a 100% ensured way back to our chosen homes once the storm is over, so we can play with the communities and friends we planned to play with in the first place.
 
We could lighten the load and go level up on whichever EU realm, including different language ones, provided everyone would be receiving a free transfer to a realm of their choosing, without limitations, once the release problems have been worked out. You want us to help you out, help us to help you, without screwing ourselves over.
 
And just use the realm overflow tech already.	
----
			
Seeing "Guest accounts that haven't purchased Wildstar have lower queue priority" = Does not mean you are a GUEST account. It is a pre-emptive message for when Guests are able to try the game.
 
The VAST majority of users are now flagged correctly. To test, go to a low-pop realm and try to use /zone chat. If you can use it, you are flagged correctly.
 
The realms are *full*. So there are very long queue times.	
----
			
There is only one thing that is going to fix the overpopulated servers, Free char transfers. This is the only option because so many people on have lvl'ed so high, they are with friends or guilds and want to stay together. Free char transfers gives the option for group of people to move but you also need to put up some more servers, atleast another 3 EU EN PVP servers.
 
FIX IT BEFORE ITS TOO LATE PLEASE	
----
			To CRB_Anlath - ticket no:      226973  (24h+ ticket)	
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			
So I've been floating on and off these forums for the past 24ish hours. Haven't played yet. Haven't tried either when i read all the queue problems, character problems, etc.
 
So I assume a lot of you have been part of MMO releases before. You know they are never anything near perfect.
 
I wonder why the constant repeat posting of problems the developers are aware of? They aren't sitting around browsing imgur and answering a ticket once in a while. They are working their asses off to make sure players' issues are being resolved.
 
So about some of the current issues(I am making educated guesses here):
 
Guest queues - The servers are having an issue with guest queues, this is known. Payed players, folks who aren't guests, are being queued for stupid amounts of time. They are working on it.
 
"Bring up more PvP/PvE servers in NA/EU region" - Why would they bring up more servers that would have the same issues as the current ones? They would then have to divide themselves and their resources to dealing with the issues and upkeep of the current servers and the new ones. Let them fix the issues on the current servers and apply them to the new ones they will then bring up. Also, bringing up a new server isn't just plug in and turn on"If they bring up more servers they will diffuse the queues" - No. It won't.
 
"Why not?" - http://i.imgur.com/KJnk9.gif + guest queue issue = current problem
 
"I paid for a 3-day head start!" - No you didn't. I for one would have preordered the game even without the head start(Cool items, good devs, fun game = shutup+take my money and I'll wait). I'm pretty sure that a lot of you yelling about your head start getting wasted feel the same way, you're just frustrated, which is perfectly valid.
 
"But the preorder items are buggy!" - Stop touching them. Leave them where they are. You don't need them right now, and if you want them you'll take the hint for all the others who have had issues and wait till the issues are resolved.
 
"MY NAME RES" - I'll admit, this one is probably on them. I didn't to lock in Muff1nK1ng, oh well.
 
"They aren't working hard enough or this would have all been fixed by now" - They are human, like you, like me. They need to eat, sleep, poop, take breaks to refresh, ect.
 
The amount of toxic talk about the devs - see above statement, they are human, they have feelings, they are trying their best. Calling them stupid, assholes, failures, etc. probably isn't motivating them to help you any faster.
 
 
So I guess what I'm saying is: Chill. Go take a walk, spend time with your family, or whatever you do when your not gaming. I have a pretty good feeling that if the beta was any indication, then you will be not doing those things for a while when you get into the game.
 
~B	
----
			
{| class="blockquote"
 
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			Thank you for "guest account" answer and clearing things.... Now,give us more EN PvE and PvP realms,please.	
----
			
 
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
 
----
			
just cancelled my sub & i will not be bothering to renew once the game time expires...
4-5hour log in queues to play on a server with my friends is an absolute JOKE !
i'm disapointed to say the least :angry:	
----
			
{| class="blockquote"
Red text here is unclear, does it mean that I am in the guest queue or is it informing me that I am in a serperate queue to guests.
 
Seems insane Zhur already has 45min queues.
 
http://imgur.com/SXNELpE
----
			
{| class="blockquote"
 
 
 
 
 
 
 
Please clarify: is this for an investigation only, or are you actually going to start forcing some traction of those people with tickets that old to the top of the queue?
 
I've organised another attempt for a 24 hour session expecting this problem to be long resolved while I was away, but clearly my expectation of the technical prowess of Carbine was misplaced.
 
----
			
INCREASE THE CAP SIZE OF HAZAK.
 
Wildstar this is your fault for making one EU EN PVP SERVER- HAZAK. All the best guilds thinKing about endgame have chosen hazak. YOU CANT TELL US TO MOVE TO DIFFERNT ONE THATS NOT FAIR.
 
FIX UP
 
INCREASE THE CAP SIZE. STOP BEING MISERS.
 
 
YOUR FAULT
YOU ADVERTISED YOUR SELF TO PLAY WITH YOUR FRIENDS. MY FRIENDS ARE IN HAZAK. HELP ME PLAY WITH THEM THEN!!!!!!
 
​INCREASE THE CAPS YOU BUNCH OF SCROOGES.. BAHH HUMBUGG!!!!
 
IM NOT WILLING TO SUBCRIBE IF U CANT EVEN INVEST IN BIGGER SEVERS. 
 
what a flop	
----
			
{| class="blockquote"
 
Someone keeps deleting a topic I'm trying to make in General containing this post, and I need you to read this and understand it:
.
.
.
 
Why just go on a different realm doesn't work
 
I am slightly annoyed at this point. I have been extremely patient, I honestly have. I was even fine waiting a couple days for things to stabilize a bit, letting my headstart go to waste. But not giving us a solid solution now that you know exactly what the issues are is totally not okay.
 
We keep getting told to just pick a different realm, and that's just not going to solve anything. Following is an EU point of view.
 
 
First of all, all of the EU English realms have extremely long queues - expecting people to be happy waiting for 10, 15 or 20 or more hours just to be able to login is delusional. There are some EU realms that aren't currently full, but I'm not placing myself there because:
 
They're not English. They're not the ruleset I want to play in.
 
People have made plans for endgame. We made plans for our communities. We made plans with balanced and healthy servers in mind. You have made sure that everyone in EU who wanted to play on a PvP realm made those plans for Hazak, that was it, we only had the one choice. We begged for more servers to be added before headstart. We told you not to use your beta data because it was skewed, we told you we would choose PvP realms. We told you we need time to prepare. We could have had communities and guilds nicely spread out over several realms, and all of them would have then been a good choice for "go pick another server". You didn't listen. You underestimated both PvE and PvP populations.
 
And now you want everyone to forget about their endgame plan and just go wing it somewhere we're not sure how the community and guild situation is going to turn out. The hastily added realms are wildcards. No one can predict how they will turn out once we're level 50. No one can be sure if they will be able to play the way they wanted to play there. Which is why people are reluctant, and rightly so. These realms are full now as well, because people are fed up of waiting times and just want to go play somewhere. And for people who are only planning to play the game for a while, any server will work really. Those of us who are here to stay need something better. If you want us to move elsewhere we need viable options to move to. Viable meaning we will get to have the endgame we wanted.
 
 
We needed time to prepare the realm communities. You screwed us over on that, and you don't get to say now "just go play somewhere else". That is arrogant and condescending.
 
 
You can't just say, go do whatever, just stay off the full realms. This just doesn't work. You can't tell people go play on a realm with different ruleset than what you were planning on. You don't tell people who want to play PvE to go on PvP or RP or vice-versa - or even a different language realm. Unless there is a fallback plan!
 
You need to give people an incentive to redirect the load from the heaviest realms for the moment and also give us a 100% ensured way back to our chosen homes once the storm is over, so we can play with the communities and friends we planned to play with in the first place.
 
We could lighten the load and go level up on whichever EU realm, including different language ones, provided everyone would be receiving a free transfer to a realm of their choosing, without limitations, once the release problems have been worked out. You want us to help you out, help us to help you, without screwing ourselves over.
 
And just use the realm overflow tech already.
 
----
			
	1  #232459     about 24 h ago
	2  #238601               10 h ago
 
	Thank you	
----
			You know a game failed when there is more people taking time to make posts on why they are un-satisfied and waiting in queue than actual players playing the game lol	
----
			
{| class="blockquote"
Seeing "Guest accounts that haven't purchased Wildstar have lower queue priority" = Does not mean you are a GUEST account. It is a pre-emptive message for when Guests are able to try the game.
----
			
{| class="blockquote"
Seeing "Guest accounts that haven't purchased Wildstar have lower queue priority" = Does not mean you are a GUEST account. It is a pre-emptive message for when Guests are able to try the game.
 
The VAST majority of users are now flagged correctly. To test, go to a low-pop realm and try to use /zone chat. If you can use it, you are flagged correctly.
 
The realms are *full*. So there are very long queue times.
----
			
{| class="blockquote"
 
Someone keeps deleting a topic I'm trying to make in General containing this post, and I need you to read this and understand it:
.
.
.
SNIPPED
And just use the realm overflow tech already.
 
----
			Still being flagged as guest account with a 5 hour queue time on Ascendancy. Not looking forward to game going live, guess I'll need to leave pc on all day logging with an 8+ plus queue time whilst at work   :mellow:	
----
			
{| class="blockquote"
Might I suggest the addition of -at least- 1 more English PVE server (EU side) ? Headed into Prime Time on a Sunday, and both (Ascendancy/Eko) are currently listed as Full.
----
			
Ticket 
 
	#238027
 
I give up. Between the queue issues, the "account not found" issue, and now this issue, I am NOT happy, but I am just too tired to care. I have been sitting here a day and a half (36 hours) waiting to play with my friends. I even took the day off of work yesterday so I could be on at midnight when the game opened. It feels like Aion all over again.	
----
			
{| class="blockquote"
https://twitter.com/WildStar/status/473130381882179584
----
			
{| class="blockquote"
Might I suggest the addition of -at least- 1 more English PVE server (EU side) ? Headed into Prime Time on a Sunday, and both (Ascendancy/Eko) are currently listed as Full.
----
			
{| class="blockquote"
INCREASE THE CAP SIZE OF HAZAK.
----
			
{| class="blockquote"
Cougar is trying to spin up one more PvE and one more PvP Realm for EU EN, but last two had some issues so they are fixing them at the moment.
Will tweet when they are up.
----
			
{| class="blockquote"
Cougar is trying to spin up one more PvE and one more PvP Realm for EU EN, but last two had some issues so they are fixing them at the moment.
Will tweet when they are up.
----
			
so now the ncsoft mods are deleting threads where we ask non abusive questions like what is the cap level on servers?
 
WOnder if they will delete this post or the entire thread now as they have been doing to other threads today lol.	
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			
This is absurd
 
Ticket number 232922 and 239466
 
People who opened one this morning get helped sooner then the rest of us who opened one yesterday.	
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			Hi from the pre-ordered guest mode.. can't play normally for 2 days. Nice HEAD start ineed	
----
			Waited in Queue got "in" to char select screen... "Enter realm" button wouldn't work (no noise/clicking animation)... spamed that button, tried to make new char (Nothing), Force closed client... now I'm back in 4000 person queue...	
----
			
nglish Community Manager
Carbine Studios Staff
LocationBrighton, UK
Posted Yesterday, 05:10 AM
« Previous Developer Post | Next Developer Post »
Hey folks,
 
I fully expect this reply to get buried (any important info will go in the first post) but I want to make it clear that we absolutely understand the frustrations going on.
 
We are sincerely, genuinely, sorry that some of you haven't been able to get in and play. We're working as fast as we can to fix issues and post information when we have it, but I know that doesn't make it any less annoying.
 
I can't comment about compensation (not my area) but I just want you to know, from myself and everybody working to get you in-game right now that we're sincerely sorry and doing everything we can.
 
We'll keep posting info to the first post & Twitter as we get it.
 
Cheers,	
----
			
I have another problem i did a post for it but i think its a good idea to say it also here, i recieved tha game (deluxe edition BOX-EU) and i applied the code today.
It said automaticly that the code is accepted and to create subscription but when i pressed next it was saying i need the game to create subscription and to go buy it first!
I realised that in the Transaction history-Serial Codes i have				01-Jun-2014							WS EU - Deluxe [bOX: Europe]							****-****-****-****-MS26							Completed					but in the subscription when i press there is nothing anywhere, no game and no way to subscribe, its like it took only the code and not gave me the game!!
And also online i have only the bonus of preorder not deluxe edition!!!
Anyone knows if its a known bug and it will be fixed?
I say again i did a ticket and i wait respond!!
Thanks!	
----
			
Just got the following error when entering Celestion through the portal from Everwood:
 
ui\Costumes\Costumes.lua:375: attempt to index local 'unitPlayer' (a nil value)
stack trace:
ui\Costumes\Costumes.lua:375: in function 'UpdateCostumeSlotIcons'
ui\Costumes\Costumes.lua:501: in function <ui\Costumes\Costumes.lua:497>
 
also, the bag of awesomeness disappears when I log out and back in again. I can redeem it again everytime, but still a problem :)	
----
			
{| class="blockquote"
 
Fixed a bug where players who had purchased the game were being placed into the "guest" realm queue.
----
			still having problems with being stuck at a loading screen	
----
			
{| class="blockquote"
Cougar is trying to spin up one more PvE and one more PvP Realm for EU EN, but last two had some issues so they are fixing them at the moment.
Will tweet when they are up.
----
			
Hazak never going to be smooth again. Its going to be full 24/7. How am i/friends/guildmembers meant to play together. all of us are on hazak. We dont wnat to change servers because the best guilds have all settled in hazak.
 
Wildstar going to think of something now maybe conjoining servers together or a pvp mega server or whatever.
 
 
I WILL NOT BUDGE FROM HAZAK.
 
wildstar best fix it.  if i cant play in hazak then i will nto subscribe. back ESO or ARCHEAGE  	
----
			
{| class="blockquote"
 
Fixed a bug where players who had purchased the game were being placed into the "guest" realm queue.
----
			I was able to log in this morning consistently and was able to play for about 4-5 hours. Took a bit of a break and now I'm getting the guest message with a 7 hour wait for Pergo	
----
			
It is now past half-way into the 'head start' period and still I am getting this NA to EU bouncing about.
 
My ticket number is 	#238914which I submitted 10 hours ago
 
The enthusiasm I had towards this game that caused me to pre-order has started to fizzle out. I feel like I have had my money simply taken off me and nothing has been done to offer the service I purchased. I don't care about the thousands of happy people currently pew-pewing aliens because to be frank, they are not me.
 
Yes I am an entitled so-and-so, because £50 out of my wallet justifies that sense of entitlement.
 
Please, just fix my account?	
----
			
{| class="blockquote"
Haha no this hasn't been fixed, me and a few guild members are flagged as guests cant talk in /zone and have queue times over 14 hours
----
			
Yes, i am having the problem to log in due to the issue (already in queue for 4h, still more than 1k possition). I hope there will be more than just one more pve and pvp serv for eng EU till launch or we are forked up even more than now. 
 
----- Another issue -----
 
I did set my authenticator and all that. I neither got eye-patch nor title.. So am assuming i did not get 2% boost either right? How can that be fixed? Cheers for your time!
 
@CRB_Analath How is the weather in Brighton? Such a sunny day here in London mate! Thumbs up!	
----
			
{| class="blockquote"
They said if you can't chat in /zone then you have to open a ticket.
----
			
OOH OOH let me ask here as this thread seems currently safe from over zealous mod deletion.
 
Can CS please tell us what the ratio off toon population cap per realm vs concurrent player population cap per realm?
 
In case that is too difficult to understand, I simply mean how many people can play at one time on a server compared to how many characters can actually be created on a server?	
----
			
{| class="blockquote"
Cougar is trying to spin up one more PvE and one more PvP Realm for EU EN, but last two had some issues so they are fixing them at the moment.
Will tweet when they are up.
----
			
{| class="blockquote"
Thats a lie. My guild mate dont have red words about guest accounts and he have queue BUT he only wait around hour (or even less) to log in to hazzak. And alot of other people have 20+ hours to do the same.
 
So they didnt fixed anything, unfortenatly.
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			
{| class="blockquote"
 
Someone keeps deleting a topic I'm trying to make in General containing this post, and I need you to read this and understand it:
.
.
.
 
Why just go on a different realm doesn't work
 
I am slightly annoyed at this point. I have been extremely patient, I honestly have. I was even fine waiting a couple days for things to stabilize a bit, letting my headstart go to waste. But not giving us a solid solution now that you know exactly what the issues are is totally not okay.
 
We keep getting told to just pick a different realm, and that's just not going to solve anything. Following is an EU point of view.
 
 
First of all, all of the EU English realms have extremely long queues - expecting people to be happy waiting for 10, 15 or 20 or more hours just to be able to login is delusional. There are some EU realms that aren't currently full, but I'm not placing myself there because:
 
They're not English. They're not the ruleset I want to play in.
 
People have made plans for endgame. We made plans for our communities. We made plans with balanced and healthy servers in mind. You have made sure that everyone in EU who wanted to play on a PvP realm made those plans for Hazak, that was it, we only had the one choice. We begged for more servers to be added before headstart. We told you not to use your beta data because it was skewed, we told you we would choose PvP realms. We told you we need time to prepare. We could have had communities and guilds nicely spread out over several realms, and all of them would have then been a good choice for "go pick another server". You didn't listen. You underestimated both PvE and PvP populations.
 
And now you want everyone to forget about their endgame plan and just go wing it somewhere we're not sure how the community and guild situation is going to turn out. The hastily added realms are wildcards. No one can predict how they will turn out once we're level 50. No one can be sure if they will be able to play the way they wanted to play there. Which is why people are reluctant, and rightly so. These realms are full now as well, because people are fed up of waiting times and just want to go play somewhere. And for people who are only planning to play the game for a while, any server will work really. Those of us who are here to stay need something better. If you want us to move elsewhere we need viable options to move to. Viable meaning we will get to have the endgame we wanted.
 
 
We needed time to prepare the realm communities. You screwed us over on that, and you don't get to say now "just go play somewhere else". That is arrogant and condescending.
 
 
You can't just say, go do whatever, just stay off the full realms. This just doesn't work. You can't tell people go play on a realm with different ruleset than what you were planning on. You don't tell people who want to play PvE to go on PvP or RP or vice-versa - or even a different language realm. Unless there is a fallback plan!
 
You need to give people an incentive to redirect the load from the heaviest realms for the moment and also give us a 100% ensured way back to our chosen homes once the storm is over, so we can play with the communities and friends we planned to play with in the first place.
 
We could lighten the load and go level up on whichever EU realm, including different language ones, provided everyone would be receiving a free transfer to a realm of their choosing, without limitations, once the release problems have been worked out. You want us to help you out, help us to help you, without screwing ourselves over.
 
And just use the realm overflow tech already.
 
----
			
	Ticket #237753 
	NA EU no valid account found 	
----
			
Badgering and harassing the developers, serves no purpose whatsoever. We are all in the same boat. Those of us who chose to opt-in for Headstart (aka Early Access), should be aware that there WILL be issues. We are after all, the early adopters of the game. If these issues persist past launch on Tuesday, then there might be cause for anger. But venting your frustration, doesn't help anyone. Waiting for a response to a Ticket submission may be tedious, but one has to realize that they likely got thousands of tickets to go through.
 
Patience anyone?	
----
			
{| class="blockquote"
There is not a single post anywhere (forums,twitter) about somebody saying that their problem (No valid game account) got fixed! how do you explain this ?  If i would see a single person post here on forum that his/hers ticket got reviewed and the game works now id shut up and wait for my turn.... but so far i have a feeling you guys are not doing anything! 
 
Not to mention that you  guys didnt even offer any form of compensation for all those people like me who just wasted the 2nd day of headstart doing nothing.....
 
and after all this... we (THE PLAYERS) are supposed to trust Carbine Studios ?
i can confirm your argument. i had no valid game account, and send ticket, and my problem got solved
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			still missing my boom boxes	
----
			
{| class="blockquote"
Badgering and harassing the developers, serves no purpose whatsoever. We are all in the same boat. Those of us who chose to opt-in for Headstart (aka Early Access), should be aware that there WILL be issues. We are after all, the early adopters of the game. If these issues persist past launch on Tuesday, then there might be cause for anger. But venting your frustration, doesn't help anyone. Waiting for a response to a Ticket submission may be tedious, but one has to realize that they likely got thousands of tickets to go through.
 
Patience anyone?
----
			
{| class="blockquote"
Badgering and harassing the developers, serves no purpose whatsoever. We are all in the same boat. Those of us who chose to opt-in for Headstart (aka Early Access), should be aware that there WILL be issues. We are after all, the early adopters of the game. If these issues persist past launch on Tuesday, then there might be cause for anger. But venting your frustration, doesn't help anyone. Waiting for a response to a Ticket submission may be tedious, but one has to realize that they likely got thousands of tickets to go through.
 
Patience anyone?
----
			
I wanna go back to CB please.
 
At least the devs did respond to us during CB and we could actually login.
 
All together now in the form of a football chant
 
CB CB CB CB CB CB CB CB, CeeBee CeeBee, CB!	
----
			
{| class="blockquote"
 
I am slightly annoyed at this point. I have been extremely patient, I honestly have. I was even fine waiting a couple days for things to stabilize a bit, letting my headstart go to waste. But not giving us a solid solution now that you know exactly what the issues are is totally not okay.
 
We keep getting told to just pick a different realm, and that's just not going to solve anything. Following is an EU point of view.
 
 
First of all, all of the EU English realms have extremely long queues - expecting people to be happy waiting for 10, 15 or 20 or more hours just to be able to login is delusional. There are some EU realms that aren't currently full, but I'm not placing myself there because:
 
They're not English. They're not the ruleset I want to play in.
 
People have made plans for endgame. We made plans for our communities. We made plans with balanced and healthy servers in mind. You have made sure that everyone in EU who wanted to play on a PvP realm made those plans for Hazak, that was it, we only had the one choice. We begged for more servers to be added before headstart. We told you not to use your beta data because it was skewed, we told you we would choose PvP realms. We told you we need time to prepare. We could have had communities and guilds nicely spread out over several realms, and all of them would have then been a good choice for "go pick another server". You didn't listen. You underestimated both PvE and PvP populations.
 
And now you want everyone to forget about their endgame plan and just go wing it somewhere we're not sure how the community and guild situation is going to turn out. The hastily added realms are wildcards. No one can predict how they will turn out once we're level 50. No one can be sure if they will be able to play the way they wanted to play there. Which is why people are reluctant, and rightly so. These realms are full now as well, because people are fed up of waiting times and just want to go play somewhere. And for people who are only planning to play the game for a while, any server will work really. Those of us who are here to stay need something better. If you want us to move elsewhere we need viable options to move to. Viable meaning we will get to have the endgame we wanted.
 
 
We needed time to prepare the realm communities. You screwed us over on that, and you don't get to say now "just go play somewhere else". That is arrogant and condescending.
 
 
You can't just say, go do whatever, just stay off the full realms. This just doesn't work. You can't tell people go play on a realm with different ruleset than what you were planning on. You don't tell people who want to play PvE to go on PvP or RP or vice-versa - or even a different language realm. Unless there is a fallback plan!
 
You need to give people an incentive to redirect the load from the heaviest realms for the moment and also give us a 100% ensured way back to our chosen homes once the storm is over, so we can play with the communities and friends we planned to play with in the first place.
 
We could lighten the load and go level up on whichever EU realm, including different language ones, provided everyone would be receiving a free transfer to a realm of their choosing, without limitations, once the release problems have been worked out. You want us to help you out, help us to help you, without screwing ourselves over.
 
And just use the realm overflow tech already.
----
			guys can u help me, i keep geting the same message when i am trying to login "cannot connect to ncsoft login services" is this cuase of trafic?	
----
			I saw a few people had this issue yesterday, and I just had it too... Right clicking a boombox salvages it, and doesn't open. :/ So my boombox today is gone and I didn't even get mats from it -_-;	
----
			
{| class="blockquote"
Badgering and harassing the developers, serves no purpose whatsoever. We are all in the same boat. Those of us who chose to opt-in for Headstart (aka Early Access), should be aware that there WILL be issues. We are after all, the early adopters of the game. If these issues persist past launch on Tuesday, then there might be cause for anger. But venting your frustration, doesn't help anyone. Waiting for a response to a Ticket submission may be tedious, but one has to realize that they likely got thousands of tickets to go through.
 
Patience anyone?
----
			
Players are treated as Guest and not placed into queues correctlyIf you think you are flagged as a Guest still, log into a low-pop realm and see if you can chat in /zone etc. 
This is not FIXED! Stop making false statements Carbine! We paid good money for your game so now we want to see some performance!
 
I am still getting  If you call this a normal Queue then your company has some learning to do about something called CUSTOMER SERVICE and PERFORMANCE. You already took away our head start! FOR WHICH WE PAID! So the ball is in your court now, what will you do!?
 
Best regards
 
A very pissed off Customer	
----
			
{| class="blockquote"
You mean patience in sense I have PAID for early access and being able to play in whole time JUST 2 HOURS?? Whole weekend planned for this LOST. Do not speak about patience. I understand bugs and tech problems, but not STUPIDITY. 90% of problems would not be present with ENOUGH realms since start. As said have been annoyed by problems at start with Aoc, Wildhammer, TSW, .... but have never been pissed so much. There yes were bugs, BUT HAD NO PROBLEMS TO AT LEAST LOGIN!
----
			
{| class="blockquote"
Badgering and harassing the developers, serves no purpose whatsoever. We are all in the same boat. Those of us who chose to opt-in for Headstart (aka Early Access), should be aware that there WILL be issues. We are after all, the early adopters of the game. If these issues persist past launch on Tuesday, then there might be cause for anger. But venting your frustration, doesn't help anyone. Waiting for a response to a Ticket submission may be tedious, but one has to realize that they likely got thousands of tickets to go through.
 
Patience anyone?
----
			
{| class="blockquote"
 
Players are treated as Guest and not placed into queues correctlyIf you think you are flagged as a Guest still, log into a low-pop realm and see if you can chat in /zone etc. 
This is not FIXED! Stop making false statements Carbine! We paid good money for your game so now we want to see some performance!
 
I am still getting  If you call this a normal Queue then your company has some learning to do about something called CUSTOMER SERVICE and PERFORMANCE. You already took away our head start! FOR WHICH WE PAID! So the ball is in your court now, what will you do!?
 
Best regards
 
A very pissed off Customer
 
----
			I was told to post this here, my Bag of Awesomeness disappeared after I logged out after claiming it.	
----
			well some ppl playd 0 secs of game.. and still w8ting for support ticket	
----
			I kind of feel sorry for the people at Carbine but then I remember that they have my money. I understand the lack of official acknowledgments for their mistakes, they are probably running around trying to fix everything up. I am ready to forgive them, if they manage to find a proper solution and admit that they screwed it up, and mostly by not listening to their community during beta. A day and a half (well almost two), have passed and I have yet to play because the server my friends are in and my character is in (I managed to play for about two hours yesterday) is at maximum capacity and I need to wait in queue for another 23 hours while they are playing with no problems at all, meanwhile there is barely any acknowledgment of problems from Carbine. This could have all easily be avoided. I want an apology, I don't even need compensation, I just want a solution and an apology. I am ready to forgive but if nothing of the above happens I am also ready to refund.	
----
			
{| class="blockquote"
I was told to post this here, my Bag of Awesomeness disappeared after I logged out after claiming it.
----
			
{| class="blockquote"
If you had took the time to read, you'd know that the red text in the queue box does NOT mean you're considered a guest.
Secondly, again, if you took your time to read, you'd know they're setting up new servers already.
 
While I understand your frustration, as I as well are sitting in a shitlong queue, it doesn't help anyone throwing out anger like that.
----
			
{| class="blockquote"
As i said before - if you have red text, that MEANS you have low priority queue. My guild mates dont have that text and they can log in to the game withing a hour (with 3000+ ppl in queue), while alot of other people WITH that text need to wait around 5 hours.
----
			
I feel sorry for people that cant log in 6am evry morning to not get stuck in an 18hour Queue cause their Guild are located on a server that are at its captivity , makes me wonder if its Worth my time and Money , and i doubt im the only one thinking this. i can even bet theres many that already have given up on the game because of this matter.
anyway im gonna logg Another server just to be able to kill some time cause sitting watching screen for 17+hours just to get in haha yeah , im very sad though that i cant join in my Guild on the fun together .	
----
			It's says I have quest account,wtf!I pay for what?for this bullshit headstart?	
----
			
{| class="blockquote"
The team thought that the guest account issue was solved, however we bumped up the priority on this to get some additional eyes on it through the night. 
----
			
{| class="blockquote"
I have the red text and I am a pre-order/subscriber and been playing since yesterday with ques no larger than 1500 ppl that decreased to log in in less than 2 hours. So conclusion is that the text is just a disclaimer not that whomever has it is a guest.
----
			
{| class="blockquote"
You have low priority queue mate. When you have queue of 1500 ppl and need to log in ~ 2 hours, people with ~3000 in queue need to log in around 4 hours. BUT without that text with ~3000 ppl in queue people can log in less, than in one hour.
----
			
{| class="blockquote"
You mean patience in sense I have PAID for early access and being able to play in whole time JUST 2 HOURS?? Whole weekend planned for this LOST. Do not speak about patience. I understand bugs and tech problems, but not STUPIDITY. 90% of problems would not be present with ENOUGH realms since start. As said have been annoyed by problems at start with Aoc, Wildhammer, TSW, .... but have never been pissed so much. There yes were bugs, BUT HAD NO PROBLEMS TO AT LEAST LOGIN!
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			Still flagged as guest. Hotfix did not work.	
----
			Someone with the bouncing issue got it fixed through ticket solve?	
----
			
{| class="blockquote"
I kind of feel sorry for the people at Carbine but then I remember that they have my money. I understand the lack of official acknowledgments for their mistakes, they are probably running around trying to fix everything up. I am ready to forgive them, if they manage to find a proper solution and admit that they screwed it up, and mostly by not listening to their community during beta. A day and a half (well almost two), have passed and I have yet to play because the server my friends are in and my character is in (I managed to play for about two hours yesterday) is at maximum capacity and I need to wait in queue for another 23 hours while they are playing with no problems at all, meanwhile there is barely any acknowledgment of problems from Carbine. This could have all easily be avoided. I want an apology, I don't even need compensation, I just want a solution and an apology. I am ready to forgive but if nothing of the above happens I am also ready to refund.
----
			
{| class="blockquote"
Well, I am not treated as a guest for sure. I got my pre-order things and I can chat wherever I want. Just saying that maybe the text is just as disclaimer or it is supposed to determine who is guest but it is bugged or something. And as far as the chaos with the ques is right now I doubt that even non-guests log in faster than me !
----
			
{| class="blockquote"
Well, I am not treated as a guest for sure. I got my pre-order things and I can chat wherever I want. Just saying that maybe the text is just as disclaimer or it is supposed to determine who is guest but it is bugged or something. And as far as the chaos with the ques is right now I doubt that even non-guests log in faster than me !
----
			
{| class="blockquote"
 
 Thanks for doing this
 My two request ID are :#233293 #242208 
----
			PLUS my teammate created a support ticket regarding those words and terribad long queue and support said that yes, thats a bug, after ticket they fixed it for him. Now he dont have those red words and can log in to hazzak (which have ~3500 people in queue) for around hour or less.	
----
			
{| class="blockquote"
The text is just a disclaimer, OFFICIALLY confirmed a couple of times already. But you can bet that won't stop players for automatically assume that means they're treated as guests, and not that the related server is just completely overloaded.
----
			im realy hate this words NOT VALID ACCONT god damit lol	
----
			
{| class="blockquote"
The text is just a disclaimer, OFFICIALLY confirmed a couple of times already. But you can bet that won't stop players for automatically assume that means they're treated as guests, and not that the related server is just completely overloaded.
----
			Is anywone has issues login on Ascendancy ? I just see running hamster and thats all ( not even getting to the my favourite guest queue	
----
			
I don't even care if I have to play on the Frenchie server with them, I know how to ask for a beer and ask where the toilet is, I'll be fine.
 
I just want to be able to bloody play.	
----
			The red text should be our least important concern. The fact is everything is either bugged, overloaded or simply full :). This is life with pre-launches, I would not want to be in the Devs shoes right now, I bet they haven't even eaten since yesterday let alone sleep.	
----