100563-sop-30155

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Hi WS Ops,
 
Well I stayed on tonight and watched server down time warning broadcast messages.  I was curious to how everyone that was in game was missing your messages of when the server was going down.
 
Here are my findings for tonight:
 
You didn't follow S.O.P 30/15/5 which has been the usual practice in past games for over 10 years.  You all are consistent at the 30min mark but are inconsistent at the 15min and 5min marks.  Tonight there was no announcement at the 15min and 5 min marks.
 
All this said I can now see why people sometimes miss your warnings.
 
I will say I do appreciate besides the message in the text box that you give a "splash" warning across the screen.  But, given that you seem to only be consistent at the 30min mark, some may miss it and the other two marks ( the 15 and 5 ) would help.
 
I usually log out about 15mins before maintenance regardless but, last week I saw a few threads about "not seeing warning messages" so I figured I would see how you handle notifications.
 
Hope this helps.	
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Thank you very much for the information, I'll be sure to pass this along! 
 
- team WildStar 	
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			I don't know about 15 but I definitely remember there being a 5 minute warning... mostly because it came at 2:28 instead of 2:25.  It was there at least.	
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			Midas ... I just monitored the standard data points.  And TBH, I didn't see the one at the 28 mark.	
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			I got one at 5.	
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They need to make it take over your screen with the Everstar Grove Green Effects of Beta.
 
 
Then NOONE would miss the msg.	
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