103072-friend-currently-getting-hacked-as-we-speak

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			Nothing i can do, i just know its not him or his brother having control of his account :S	
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			Appropriate avatar is appropriate. Your friend should be the one reporting it though. 	
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Put in a ticket, have friend do the password recovery via email thingy.
 
Get two-step.	
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Appropriate avatar is appropriate. Your friend should be the one reporting it though. 
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			Alert the forums! 	
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Report it in game.
 
It'll probably get him banned, but then he might be able to get the account back in a week (or two or three).
 
 
Oh, and warn him of the dangers of buying gold/powerlevel services. :P	
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Scan computer with Malwarebytes, an AV (trendmicro housecall if you don't have one), make sure your comp is up to date on patches for windows/IE/programs you use. Make sure your comp is behind (ideally a hardware router) a firewall.
 
Change email pass, make sure no forwarding/emergency recovery emails set up on account.
 
Change game pass, set 1 auth location to NCSOFT account (for website changing)
 
Activate 2 step auth on game account.
 
Once this is done, change email to a brand new email created just for wildstar.
 
 
Note: Make sure all password used are UNIQUE and never been used elsewhere before in gaming history.
 
 
If you used x password on a gaming website, forum, fan site, or previous game, it's out there in the webs with all the previous database breaches.
 
If you used y email on a gaming website, forum, fan site, or previous game, it's out there in the webz with all the previous database breaches.
 
 
New only!	
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			It's too late. He'll be banned now.	
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I was visiting my sister in UK for a week, returned home yesterday - while over there i received an e-mail from NCSoft telling me my account was closed because it had used speedhack/3rd party something.
 
I replied explaining situation and got very quick response on what i should do - couldn't do much until i came home, but yesterday i scanned computer, switched passwords here and there, and informed the support team. Again very quickly they got my account up and running again - i definetly cannot complain on response time.
 
I also (somewhat too late...) got the extra verification thingy - i had not bothered with this earlier, silly me, because i've never been hacked in any game before during a decade of online gaming.
 
But when i log in on my main character which i've gotten up to lvl48 it is totally cleared out - the money i had has been restored after additional conversation with support, but all things sellable - elder gems, runes, everything - including bags to improve storage space....it's all gone...
 
Collecting all that stuff again, or get money to buy it? Not sure, i am really stubborn and determined when i go for something, but doing it all again? Perhaps i would cope better with it all if i had found some nice mature non-pwnzor ppl to hang with in game, but the nice ppl i've met all seem to not log in much - so i mostly feel tired of it, alone and broke - lol i must laugh myself  when i read that, it's just a frikkin game after all, but...it just isn't funny really.
 
I don't think i'll renew subscription no matter how safe my account is now, but at least i've learnt not to hesitate when there is extra security measures that can be taken - in this case getting a purty bike or a title really doesn't matter, but not losing all your stuff can save the whole game.
 
So, i recommend using that verification thingy if you're not doing it already, it's a bit extra hassle but if it hinders you from ending up where i ended up it's well worth it.	
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yeah cant get in touch with him and he doesnt have 2 step auth.....obviously
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