46736-an-apology-from-the-devs-page-2

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== Content ==
			More then Acceptable and thank you. On a slightly trollish side note, after seeing some of the forum names.,,,,,well never mind. :) 	
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Do you think they care if you accept the apology or if you don't...Wow!?! Sooooooooo many posters really think there that important to a multi-million dollar business...get a grip please!!! This game is world-wide and you think your petty little threats are sooooooooo big and self-important. All the insults some posters typed over not getting a name...not getting a name, did you say it out loud before you typed it...try it, it sounds ridiculous but you self-important types forged ahead with the posts anyway. Carbine don't owe you nothin' period.
 
I logged in at 1pm est on the website like so many did and I came back to the forums and to twitter to get it right and finally at 7pm I got it or so I thought because when I logged back on 12 hours later I found out that I didn't have it. I logged back onto the reserve page like I know so many must have done and put my name back in the boxes and hit save again and this time it took the names. Did I sit at my computer for six hours hitting the F6 key...yes probably like so many did, I have been in numerous MMO's over 10+ years and I'm confident in saying a good part of this community there a good bunch but the ones who kept crying and crying and pretty much demanding a re-set...you bunch are a sad lot and you know what its a reflection of today's society.
 
Lets see entitlement, CC security (some of that is real 'cause it happened at retail places but yes someone here went there), internet "dude your Fk'd up", jealous petty blocks of type....ahhhh I dont know whats next?!? Thats what I kept thinking to myself I wanted to reply to sooooooo many posts and say something but I read and kept quiet till now, is this where we are now as a gaming community? And now we are cashing in on a company's goodwill it feels like something was breached here or violated and as a gaming community can we go back? Thanks for reading and guess what I say after all this ..."Carbine don't owe you nothin' period".	
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Just Scrap this entire thing and either redo it with server lists or do it on the headstart day.  This harms NO ONE.  If you got your name reservation you will more than likely have a BETTER chance to get it when its server specific rather than global.  Just drop the server list out so people can plan and it won't be much of an issue.
 
Just make an attempt to ADDRESS the issue instead of blowing it off with gifts instead. 
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my god..yes..they messed up the name reservation...but seriously...I had 12 names prepared...if you are seriously bitching over one name. get out. seriously tired of it. I lost my first choice but even without the giant mess that happened I knew the chances of getting my top name where slim.
 
They apologized. They even offered a little goodie bag as part of that apology.
 
They didnt have to do either of those things.
 
They could have said" dont like it? *cupcake* off then" 	
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This seems to elude some of you folks with eerie skill.  
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They apologized. They even offered a little goodie bag as part of that apology.
 
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It is for the few white knights it seems. We should be happy that we have the privilege of paying for a product that they have unquestionable loyalty to! The nerve to request proper solutions when the crap hits the fan(s)!
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Gifts are fine, but how hard would it have been to give everyone a rename? Like, come on. If a bunch of people are going to be left hanging with regards to names the obvious thing to do would be to allow them to change it
 
Like this is bare minimum common sense we're talking, but then again common sense would dictate that setting up a single, graphics heavy name reservation page is a terrible idea, so...
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Do you think they care if you accept the apology or if you don't...Wow!?! Sooooooooo many posters really think there that important to a multi-million dollar business...get a grip please!!! This game is world-wide and you think your petty little threats are sooooooooo big and self-important. All the insults some posters typed over not getting a name...not getting a name, did you say it out loud before you typed it...try it, it sounds ridiculous but you self-important types forged ahead with the posts anyway. Carbine don't owe you nothin' period.
 
I logged in at 1pm est on the website like so many did and I came back to the forums and to twitter to get it right and finally at 7pm I got it or so I thought because when I logged back on 12 hours later I found out that I didn't have it. I logged back onto the reserve page like I know so many must have done and put my name back in the boxes and hit save again and this time it took the names. Did I sit at my computer for six hours hitting the F6 key...yes probably like so many did, I have been in numerous MMO's over 10+ years and I'm confident in saying a good part of this community there a good bunch but the ones who kept crying and crying and pretty much demanding a re-set...you bunch are a sad lot and you know what its a reflection of today's society.
 
Lets see entitlement, CC security (some of that is real 'cause it happened at retail places but yes someone here went there), internet "dude your Fk'd up", jealous petty blocks of type....ahhhh I dont know whats next?!? Thats what I kept thinking to myself I wanted to reply to sooooooo many posts and say something but I read and kept quiet till now, is this where we are now as a gaming community? And now we are cashing in on a company's goodwill it feels like something was breached here or violated and as a gaming community can we go back? Thanks for reading and guess what I say after all this ..."Carbine don't owe you nothin' period".
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Gifts are fine, but how hard would it have been to give everyone a rename? Like, come on. If a bunch of people are going to be left hanging with regards to names the obvious thing to do would be to allow them to change it
 
Like this is bare minimum common sense we're talking, but then again common sense would dictate that setting up a single, graphics heavy name reservation page is a terrible idea, so...
 
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			Has it been confirmed that name changes, even paid name changes, will be available in any capacity for Wildstar. Just wasn't sure if it was certain that this is a feature they'd have at launch. Anybody know?	
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What happened happened. Tens of thousands of names have been successfully reserved and that bell simply cannot be unrung without doing far more harm that the initial problem.
 
My name, Wyzo, is not the most common on MMOs. I was not worried about reserving that. The guild name I wanted was going to go fast no matter what. I got it. It later vanished due to some glitch or other and when I went back, it had been taken. Kudos to the lucky person who got it, I ended up with my fourth choice. I'll make do.
 
It's all good. The only solution was to move forward. I can blame Carbine for the initial problem. They've said it was their bad, they've apologized. That's awesome. I never saw the Devs on anothermmothatshallnotbenamed apologize for anything, so there is that.
 
If Carbine could go back and do it all again and make sure it didn't go down the way it did, I am 100% certain they would. That can't happen so the best move is to simply go foward.
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Because it would do more harm then good. Yes some of you self entitled people lost a name. Some where lucky and got their name. Ripping that away from them will make the issue even bigger. 
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Its not white knighting Azure. Its being sick of all the pissing and moaning any time something goes wrong. It wasnt intentional and they did apologize. Youll live longer if you let the small shit go.
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JFC I'm not suggesting a re-reservation
I'm saying that with a free rename, after the 14-day period lifts, people will be able to have a chance to rename their character to something that is freed up
 
How is this hard to understand
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			Thank you! I hope everything else with the launch of the game goes smoothly!	
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Its not white knighting Azure. Its being sick of all the pissing and moaning any time something goes wrong. It wasnt intentional and they did apologize. Youll live longer if you let the small shit go.
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The problem is, I don't think they've built the mechanism to ALLOW for a free rename.
 
Is it coming? Probably. That's a cash cow for MMOs.
 
When will it come? I dunno. Do you?
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			Awhhh yeshhh. BOOM boxes.	
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There is currently a rename functionality in game, in beta. I am pretty sure this won't be around to use willy-nilly come release, but to say they don't have the functionality for renames is wrong.
pls stahp, you are making yourself look foolish
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			I would rather not get the boomboxes and have a chance to re-name at launch. What's the point of being able to edit your guild name if the edit doesn't go through? Kinda shitty having a guild name I don't want.	
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Where. I've never seen this at all in game except in the character creation screen prior to saving the character.
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Renames will be available at some point, for an unknown cost. Create a new character, then cancel out before clicking anything. Look in the top-right of your screen, you should get a button that opens this menu:
 
 
However, none of the buttons work.
 
We can tell from this the character rename infrastructure already exists. Just give everyone one free "rename credit", or just set the cost to $0.00 for the first three weeks. Not hard. Either way, the system already exists, use it.
 
And no, telling us to buy a rename is not an acceptable answer. I shouldn't have to pay $10 because of a failure of a system. I shouldn't have to spend $10, and pray I'm the first one to jump on the name 14 days after launch, and if not, be out $10. That's ridiculous.	
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The problem is, I don't think they've built the mechanism to ALLOW for a free rename.
 
Is it coming? Probably. That's a cash cow for MMOs.
 
When will it come? I dunno. Do you?
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			I got the name I wanted, but I don't feel this compensation is fair at all to those who lost out. Those people are effectively losing two weeks of gametime  and/or the cost of a namechange. Therefore, the compensation should have been gametime or a free name change.	
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I say push for a name change and server transfer. Always ask for a bit more. You'll end up with a name change but no server transfer. 
 
Honestly I think an expiring name change will happen. I think Carbine is just working out the details and tech before announcing it.	
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It seems to me that the order of things went..
 
1. Way back when they promised name reservations before head start.
2. When the time was drawing near they were worried about committing to a server list.
3. Someone had the "great idea" of using a global reservation, to avoid dealing with number 2.
4. To facilitate #3, they used a website that was not up to the task.
 
Most people are bitching about #4 and #3.  But I think it was at step #2 that they should have stopped and re-evaluated. With a server list, they wouldn't need #3, and could very well use in game assets (authentication servers / actual game servers) and let you create a character using the technology that already exists to make and name characters.	
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			Considering from what I can tell, despite the fact that I registered it quickly and was told it was reserved, my guild isn't going to be able to use it's normal tag (judging from the fact that the name I registered at the same time was still available today but the guild name wasn't), a few extra boom boxes seems like rather cold comfort.	
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You should still wipe the names.
 
You're doubly rewarding the people who were actually able to use the name reservation instead of just compensating those of us who were denied a feature we paid for with our pre-order.
 
If it had just been that I was slow to reserve my name, I wouldn't care, but I was being told I had to buy a second pre-order to reserve a name at all.
 
Through no fault of our own, many of us were denied something we paid for, and these bonus Bom-Boxes do nothing to make that up to us.	
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I appreciate the apology and compensation given for this error. This isn't the last time your company will make a mistake or mess something up. Which is totally expected from the majority of us that actually understand that. The important thing you did, was keep an open line of communication AND you're going to actually tell us what went wrong instead of saying "it's fixed have a nice day".
 
Very very cool of you. Stuff like this will happen again, but so far you've handled it better than the last MMO that I dropped $100 on and quit in two weeks.
 
Maxium
 
P.S. As of an hour ago, I was able to log into your reserve site and obtain the name and guild name I desired. Thank you!	
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Just because you're sick of the "pissing and moaning" doesn't make it okay. People are "pissing and moaning" for a good reason.
 
If your leg was broken and you were given a lollipop as treatment. You'd be pretty pissed off too.
 
We want free name changes due to the poorly implemented naming and name reservation system. Not boom boxes. You expect us to twiddle our thumbs waiting 17 days to see if we can get the name we want for the character we want to play on?
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You should still wipe the names.
 
You're doubly rewarding the people who were actually able to use the name reservation instead of just compensating those of us who were denied a feature we paid for with our pre-order.
 
If it had just been that I was slow to reserve my name, I wouldn't care, but I was being told I had to buy a second pre-order to reserve a name at all.
 
Through no fault of our own, many of us were denied something we paid for, and these bonus Bom-Boxes do nothing to make that up to us.
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So what happens when the people who currently have their names lose them? What then? A wipe/rest is not a viable option.
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Hey guys, shit happens.
I, for one, am glad to get those free boom boxes since i think a mount is cooler than a name, I didnt get the name I wanted,but I did get another name that i think sounds cool.
And to all those people that didnt get "PigBenis" sorry bro. they couldve just not done anything at all.
This is why you guys should've made a list with like 10 names, and not copy everything you see	
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			I got my name (would've been pissed if I didn't) but, I don't see why anyone would be against free name changes after the 2 week period. Seems like that would be the most favorable outcome at this point (no way to resetting of the names).	
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			Look you got what pre-orders there was to get from this gimmick and you have admitted the implementation issues, so why not just drop this marginal idea and go the typical naming at character creation thing?	
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What happens? They realize they got lucky and get another FAIR shot at it.
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			^^^  This	
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Renames will be available at some point, for an unknown cost. Create a new character, then cancel out before clicking anything. Look in the top-right of your screen, you should get a button that opens this menu:
 
 
However, none of the buttons work.
 
We can tell from this the character rename infrastructure already exists. Just give everyone one free "rename credit", or just set the cost to $0.00 for the first three weeks. Not hard. Either way, the system already exists, use it.
 
And no, telling us to buy a rename is not an acceptable answer. I shouldn't have to pay $10 because of a failure of a system. I shouldn't have to spend $10, and pray I'm the first one to jump on the name 14 days after launch, and if not, be out $10. That's ridiculous.
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Imhotep, so what IS a viable option for those screwed over by the data corruption issues, players who would have had their name if this hadn't happened?  Rely on support to give it back to them?
 
People seem so focused on the issue being "people complaining didn't get their first choice" when it isn't that simple at all.
 
Wiping and redoing is a viable option given the problems of the system.  Is it the best option, in my opinion absolutely not.  I think there are lots of other options to explore before something that drastic needs to happen.  What is frustrating people now is that instead of exploring those options Carbine says "I'll give you a lolly if you shut up."  It isn't fixing the problem and it won't make it go away.  If they really care about the community it wouldn't be here's an apology now shut up and take some loot - they'd be communicating about options being explored.	
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I understand that youre upset but that doesnt make what others are doing white knighting. Im saying its done. The offer of compensation has been made. Either accept it or move on. I certainly hope you accept it as every other topic Ive seen you post on, youve been very level headed.
 
As for the leg, if its a morphine lollipop I'd be golden.
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So why are they going to be rewarded for their bad actions that  harm the community?  With the current "Plan of action", it means that Carbine is tacitly giving their approval to those who  acquired their names through "botting" a technical exploit and harming the community in the process, if they allow these people to keep their names.  Is that the first major statement Carbine wants to make on the topic? If that's the case, every player who bots, exploits, hacks, or otherwise acquires an edge using technical methods that the game did not intended, will have a valid defense.  If it is okay to exploit their way to a name reservation, why is it not okay to do the same for raid boss loot or during PVP?    Both Carbine's server infrastructure and  tons of other users were negatively affected by  the actions of those involved in these scripts, "well meaning" or not,  and there is a long precedent in MMO TOS that gains that come from glitches, bugs, exploits etc..  even those accidentally, are null and void,  for the sake of fairness and game balance.    Thus, any  recompense or solution that does not result in voiding names registered  by these  individuals, means that those who harmed the community with their scripts will be able to go about their merry way with their ill-gotten gains, while others have to go without.  That doesn't seem to be a good precedent to set.  If nothing else changes, then I at very least ask  that you revisit the registration server logs and eliminate the name reservations of those who were detected as utilizing one of these harmful scripts.
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Who gives a shit about boomboxes? I want my name.  The name that I tried to reserve for like 7 hours the other day to find out it was already taken.
 
WHY ARE WE NOT GETTING FREE NAME CHANGES?	
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how about no? those people spent 8 hours trying to get names. Its good for those who did get them. quit *cupcake*ing crying
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What happens? They realize they got lucky and get another FAIR shot at it.
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What if they don't know about a reset like us Europeans didn't realise on Wednesday? Resets were  proved to be more damaging evident by Wednesday  
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Who gives a shit about boomboxes? I want my name.  The name that I tried to reserve for like 7 hours the other day to find out it was already taken.
 
WHY ARE WE NOT GETTING FREE NAME CHANGES?
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Sounds like you're just selfish/ignoring the issues. I can tell from your lack of argument and you thinking that someone wading through 8 hours of glitches is some honorable/rewardable behavior.
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You're argument relies on Carbine not making people aware of the reset which has nothing to do with the argument at hand.
 
Assuming they gave everyone ample notice, there is no reason not to reset.
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it's equally as selfish by saying REMOVE THEIR NAME because of nothing they did wrong. The ONLY viable option is renames NOT resets
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What if they don't know about a reset like us Europeans didn't realise on Wednesday? Resets were  proved to be more damaging evident by Wednesday  
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			This is like a record for most useless response to an actual problem.	
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Imhotep, so what IS a viable option for those screwed over by the data corruption issues, players who would have had their name if this hadn't happened?  Rely on support to give it back to them?
 
People seem so focused on the issue being "people complaining didn't get their first choice" when it isn't that simple at all.
 
Wiping and redoing is a viable option given the problems of the system.  Is it the best option, in my opinion absolutely not.  I think there are lots of other options to explore before something that drastic needs to happen.  What is frustrating people now is that instead of exploring those options Carbine says "I'll give you a lolly if you shut up."  It isn't fixing the problem and it won't make it go away.  If they really care about the community it wouldn't be here's an apology now shut up and take some loot - they'd be communicating about options being explored.
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 I can tell from your lack of argument and you thinking that someone wading through 8 hours of glitches is some honorable/rewardable behavior.
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Sounds like someone got their name.
 
Were you one of the botters who "did nothing wrong" and crashed the servers in the first place?
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Who gives a shit about boomboxes? I want my name.  The name that I tried to reserve for like 7 hours the other day to find out it was already taken.
 
WHY ARE WE NOT GETTING FREE NAME CHANGES?
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If they use a website, I think it has been shown that it isn't hard to game the system with scripts or console overwrites or whatever people were doing.
 
They already have a tested and reliable system in place-  their own servers. You log in, create a toon and name it. If you want to reserve a name, you can just name a toon right away, any toon,  and then then delete it later when you have time to actually make the character how you want.	
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And you are certain Carbine will be prepared for name changes on June 17th precisely how?
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I'm actually getting a little angry now...
 
RESETS ISN'T A BLOODY VIABLE OPTION... Rather than risk pissing off 15,000 customers JUST demand a free sodding rename. It hurts nobody and you'll probably get your name. A reset doesn't guarantee your name, but it certainly guarantees pissed off people weeks before release  	
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it's equally as selfish by saying REMOVE THEIR NAME because of nothing they did wrong. The ONLY viable option is renames NOT resets
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Your telling me that with all the software developers they have working on this game they won't be able to write a name change method in the next month?
 
Giving out boomboxes does not rectify this situation at all.
 
Either do free renames or scrap the whole thing and let us do it at headstart.
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I'm actually getting a little angry now...
 
RESETS ISN'T A BLOODY VIABLE OPTION... Rather than risk pissing off 15,000 customers JUST demand a free sodding rename. It hurts nobody and you'll probably get your name. A reset doesn't guarantee your name, but it certainly guarantees pissed off people weeks before release  
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I have never proclaimed to know what the proper response would be to this fiasco. Ive said it before that this name reservation outside of day 1 of early access was stupid but its what we got. Screwing other people over to appease the people who may or may not have been able to get their names anyways definitely isnt the answer.
 
 
Its done. It was unfortunate but its done and it cant be taken back. To do so would just inflame the other part of the community that managed to wade through the shit to get their name secured.
 
I know there are doubts about this game just like there are doubts about every new MMO that comes out. Most of them make some sort of massive misstep at the beginning and the forum community goes nuts.
 
To be clear I have zero issue if they drop the naming reservation to 1 day and offer free name changes. My issue is the incessant complaining on every little perceived wrong gets old.
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So you would rather have the developers waste time on a name change method rather than fix known bugs in the actual game?
 
Get your priorities straight. There's no way, even with the name reservation debacle, that Carbine is going to divert resources from actual game bug fixing to completing the back end for name changes. That would eb the most foolish use of resources at this point in time. Wildstar launches on June 3. They want as many real bugs fixed as possible by June 3. They will go after other functionality once that task is accomplished.
 
So best case scenario, we get name changes at sometime later than the month after launch. And you never no, they may, at that time, decide to reward all pre-orders witha  free name change at that time to be used at the discretion of the person who receives it.
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I have never proclaimed to know what the proper response would be to this fiasco. Ive said it before that this name reservation outside of day 1 of early access was stupid but its what we got. Screwing other people over to appease the people who may or may not have been able to get their names anyways definitely isnt the answer.
 
 
Its done. It was unfortunate but its done and it cant be taken back. To do so would just inflame the other part of the community that managed to wade through the shit to get their name secured.
 
I know there are doubts about this game just like there are doubts about every new MMO that comes out. Most of them make some sort of massive misstep at the beginning and the forum community goes nuts.
 
To be clear I have zero issue if they drop the naming reservation to 1 day and offer free name changes. My issue is the incessant complaining on every little perceived wrong gets old.
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			I am sympathetic BUT selfish attitudes like REMOVE ALL NAMES isn't helpful. I as have many others supported a free rename. That doesn't punish anybody 	
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Oh god now we're going to talk about the whole "dev time" debate. Like WoW's classic "Would you rather have 2 raids or 1 raid and a balance patch?" debate a la Ghostcrawler.
 
 
 
I'm sorry you're an unreasonable person who can't see any other view but your own. Anyone with half a mind would realize the implemented system was not fair to ANYONE and should be scrapped and re-implemented.
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An alternate, fair solution to resetting the names would be to allow everyone to cancel their name reservation. Anyone without a name reserved at the start of the Head Start receives the 5 Boom-Boxes, instead of everyone, which including the botters and lucky few who got through the train-wreck on Tuesday.
 
Or give everyone the Boom Boxes and give people without a name reserved something else.
 
The point is, it'll be fair.
 
The people with names reserved who want to keep them can keep them, and people with names reserved who would rather have some Boom Boxes over their back-up, back-up, back-up... names, can have boxes.	
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I personally spent 4 hours or so from the start before I even got to see the screen to put my name in and a lot of people were in the same boat.
 
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So you would rather have the developers waste time on a name change method rather than fix known bugs in the actual game?
 
Get your priorities straight. There's no way, even with the name reservation debacle, that Carbine is going to divert resources from actual game bug fixing to completing the back end for name changes. That would eb the most foolish use of resources at this point in time. Wildstar launches on June 3. They want as many real bugs fixed as possible by June 3. They will go after other functionality once that task is accomplished.
 
So best case scenario, we get name changes at sometime later than the month after launch. And you never know, they may, at that time, decide to reward all pre-orders witha  free name change at that time to be used at the discretion of the person who receives it.
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Thank you for the  update. I applaud transparency  in these matters no matter what else is going on.
 
However, if those three steps posted are the totality of Carbine's plan to address these issues, then  I am frustrated and appalled.   Let me break it down a bit...
 
1.  Cougar will compile a letter explaining the issues.  As I said before this is nice for the sake of transparency, but explaining the issue should be basic protocol - it is not a step to make things better, unless accompanied by other actions.
2.  Everyone that pre-ordered will get 5 Boom Boxes.  This is the big compensation for many of us permanently losing the names we wanted?!    Please remember that on a NORMAL day in Open Beta, we unlock 3 Boom Boxes just do deal with the normal efforts of testing.  The catastrophic effect of the name reservation blunder will blight the play experience of players at launch and beyond. 
3.  Those who pre-order through the next few days will also  be granted Boom Boxes.     Honestly, I'm not sure that you should be encouraging people who haven't yet taken the leap to  trust Carbine and pre-order, when compensation to those of us who already have is at present, woefully under addressed.
 
While I'll reserve final judgement until the end of this process, as it is currently written it really seems like a tremendous dismissal of the issue "- Yeah, we're sorry. Take these 5 Boom Boxes and be happy with whatever name might be locked in".   If this is the case, it is an insufficient resolution.      Don't get me wrong, I'm glad the system is working as it is supposed to be now, but what about all of us who are locked into "timed out" names that we didn't want?  What about those who were not able to secure a name at all? What about those of us who were under the impression that our name was locked in properly, but it turned out not to be?   2 more Boom Boxes than a "normal day in Open Beta" really doesn't seem like restitution for those who may never get the name they wanted and thus start their WildStar live game experience with negative feelings about  NCSoft, Carbine, and the game itself.
 
From the very beginning this system was poorly designed, and many users spoke out prior to the beginning of name reservations.  For instance,  even if all the other problems had happened exactly as they did, we'd be dealing with orders of magnitude less strife if only Name and Guild reservations were locked to SPECIFIC SERVERS.  Its completely irrational to force players to compete with every other player, on every other server, in every realm (NA, EU etc..) for names.    This was just plain bad design and we the player base knew about it before hand, pleading for a change.   Whomever is responsible for cutting corners and implementing the system as currently designed is responsible for a significant part of the blame.    
 
Let me also bring to  attention a quote written by CRB_Gaffer on the WildStar Sub-Reddit -    " Some of the scripts well-meaning folks have posted for repeatedly submitting names closely resembled DDOS attacks (we thought we were getting hit by malicious DDOS at one point though it was likely just overzealous fans, with over 75% of our load coming from folks using those scripts). " .   Now, I thank Gaffer for his transparency and honesty in providing this information, but it  certainly brings to light a major issue.     This indicates that Carbine was aware of players writing scripts in order to repeatedly hammer at the name reservation server and secure the names they wished, at a far faster rate than players who clicked manually ever could have done so.     This is essentially "Botting" the name reservation process.   Now it is not difficult for those with some scripting  and web programming knowledge to write such a script.  Why did I, and likely a significant amount of people who were able to have done so, NOT create such a script?   Given prior experience with MMOs, I expected that "botting" would be against TOS, that Carbine would have protection on their server to disconnect those who attempt, and possibly (and rightfully) lose their chance to secure a name.    Much like running an in-game bot, it is simply not fair to be able to script something that gives you a considerable advantage over other players.        Sadly, it appears Carbine did NOT prepare for this eventuality, even though by Gaffer's own admission that at one point 75% of their server traffic was taken up  by those using such scripts, culminating in a DDOS-like effect.  In using these scripts, they caused damage to  everyone else by overwhelming Carbine's servers, as well as being able to illicitly register names that others may have gotten even with the broken system if it was not for these scripts.    
 
So why are they going to be rewarded for their bad actions that  harm the community?  With the current "Plan of action", it means that Carbine is tacitly giving their approval to those who  acquired their names through "botting" a technical exploit and harming the community in the process, if they allow these people to keep their names.  Is that the first major statement Carbine wants to make on the topic? If that's the case, every player who bots, exploits, hacks, or otherwise acquires an edge using technical methods that the game did not intended, will have a valid defense.  If it is okay to exploit their way to a name reservation, why is it not okay to do the same for raid boss loot or during PVP?    Both Carbine's server infrastructure and  tons of other users were negatively affected by  the actions of those involved in these scripts, "well meaning" or not,  and there is a long precedent in MMO TOS that gains that come from glitches, bugs, exploits etc..  even those accidentally, are null and void,  for the sake of fairness and game balance.    Thus, any  recompense or solution that does not result in voiding names registered  by these  individuals, means that those who harmed the community with their scripts will be able to go about their merry way with their ill-gotten gains, while others have to go without.  That doesn't seem to be a good precedent to set.  If nothing else changes, then I at very least ask  that you revisit the registration server logs and eliminate the name reservations of those who were detected as utilizing one of these harmful scripts.  
 
Ultimately, so many things went wrong during the design and implementation of the name reservation system that recompense composed near entirely of a handful of  Boom Boxes seems to ring a hollow "We're Sorry" (not unlike the famous BP ad parodied in South Park) a.    Wouldn't the better solution be to make some changes to the system (including server-based reservations, enact DDOS/script traffic rejections, fixing technical problems  etc..), void everything done under the previous broken system and start anew?   I know it is a lot of work,  but after all that  has happened, I can't see another viable way to move forward.  Doing so will mean a clean slate and everyone will get the chance to secure their names through the just and equitable experience they were originally expecting, which I think reflects much better on Carbine than any of the previous alternatives.   Even if this solution is not possible for whatever reason, there are still many other compromises that could be made, such as giving every pre-order account present several "rename tokens" and altering the global  name reservation lock.  Likewise, an immediate step could be giving the option for those who had a name reserved during the problematic time and thus now see that name as locked in (ie the hour long counter counted down yesterday etc..), to unlock it for editing again.
 
Now perhaps there is some information yet to be brought forth,  but given the content of this thread's opening post I urge Carbine to think carefully about what sort of image they're conveying if those 3 steps are the totality of restitution planned. Thank you.
----
			
{| class="blockquote"
I'd be totally cool with it taking a month to get the free name changes, as long as they tell us it is happening.  I'm not cool with just hoping it "may" happen...
----
			
{| class="blockquote"
I am sympathetic BUT selfish attitudes like REMOVE ALL NAMES isn't helpful. I as have many others supported a free rename. That doesn't punish anybody 
----
			
{| class="blockquote"
As I said, if one doesn't ask and make it clear to the devs what we want. We'll never receive.
 
Most of us aren't asking for a reset. Rather an in-game name change for free come the 17th when the reserved names are freed up. We don't want to be twiddling our thumbs for those 17 days waiting for those names to be freed up on the servers they're not used on.
 
I'd probably be at the top in reasons to be pissed. Freezing my ass off at 4am (11am PDT) in the morning, only to be able to finally reserve a consolation prize name 12 hours later. If it wasn't the site crashing, it was login issues, if it wasn't login issues, it was the pre-order bug.
 
It may not be a problem for you. But it is to us. If you're sick of hearing about it. Why are you here in this thread? Go else where and you'll have what you want as well.
----
			
{| class="blockquote"
People will be frustrated by only because they feel they're entitled to a name they won by LUCK which was not the intent of the system. You create a fair and just system for everyone. You don't cater to the lucky few who managed to wade through the shit before anyone else.
----
			Nobody is going to make the same name on every server, that's ridiculous. Do you actually see the big picture or are you so fixated on getting your name that you deliberately ignore the shitstorm a second reset WILL cause? Stop been selfish, push for a rename and stop lashing out at others  	
----
			
First: Thank you for the apology and being transparent about this mess.
 
Second: Thanks for the boom boxes. But I don't care about them.
 
Third: As many people have said the correct way was to offer a free name change to all pre-orders. I believe this would have squelched the BS about fairness.
 
Fourth and final point: People that are suggesting a reset for name reservation need to grow up and realize this is a business not your family BBQ sack race. Deal with it.	
----
			
{| class="blockquote"
And the other side feels entitled to a reset even though everyone had the same lottery chances of winning. Opinions. 
Some people think the death penalty is justified. Other people think it is never justified. Are you really arrogant enough to put your own opinion over so many other people's. I know this is an extreme example, but I'm too lazy to come up with something more casual.
I repeat: Only a yes/no poll can create any semblance of "fairness" in regards to a reset.
----
			
{| class="blockquote"
They feel entitled to a reservation system. Reservation means first-come, first-serve. This isn't an opinion. Carbine *cupcake*ed up and should rectify it and make it fair. Renames don't make it fair because you still don't get a fair shot at a name. Boom boxes don't make it fair because it has nothing to do with names. The only fair way to give out names again is to... give out names again.
 
Although I wouldn't be against a poll myself; that's one of the few good ideas I've heard from the opposing side.
Although they should weigh the votes of people who got their reservation in early to be less than those who got it in later
 
 
 
People do that all the time. Well,I guess I'm not 100% on this since I don't know how many launch servers there will be (if it's as many as WoW, I retract my statement as that will take forever). But if there's a small enough of them I'm sure people with a desirable name will swoop up there name to keep it exclusive. That's how the world works. I know everyone won't do it but you don't think the guy with the name "Tom" doesn't want to be the only Tom in all of Nexus?
 
You're the only one lashing. I'm advocating for fair treatment for all, unlike you.
----
			
{| class="blockquote"
They feel entitled to a reservation system. Reservation means first-come, first-serve. This isn't an opinion. Carbine *cupcake*ed up and should rectify it and make it fair. Renames don't make it fair because you still don't get a fair shot at a name. Boom boxes don't make it fair because it has nothing to do with names. The only fair way to give out names again is to... give out names again.
 
Although I wouldn't be against a poll myself; that's one of the few good ideas I've heard from the opposing side.
Although they should weigh the votes of people who got their reservation in early to be less than those who got it in later
----
			
Tanner, again with the polls :D
 
It might be the most fair system in general but I'll direct you to this post I made https://forums.wildstar-online.com/forums/index.php?/topic/45589-name-reservation-updates/?p=461073
 
Now re-read that while keeping in mind that your "fair poll where the majority votes" will 100% result in a situation where we have WallMart ninjas going into ppl's homes and taking their paid for vacuums away only to redistribute them among the same people while some might not even be there for the redistribution (that sounds more like something else than democracy except the part about how we get to it).
 
Whatever arguments (not gonna turn this into politics and fairness of organizational systems, again, I hope) either of us may have you can't expect me to agree that a solution leading to a situation like that because it was fairly voted on is in any way the correct thing to do here (I did not say "fair"). For very many reasons, like trust in the company, how retailing system works, etc etc etc.
 
 
I don't want people voting on if they should take away my paid vacuum and give it to someone else, even if the voting is done in the most fair way. It's "democracy and capitalism" not "democracy and voting on anything in biased polls just because letting the majority decide is fair". You cant have votes that break certain rules if the results are one way or the other. You don't want to live in places where things like that happen.	
----
			
{| class="blockquote"
Thank you for the  update. I applaud transparency  in these matters no matter what else is going on.
 
However, if those three steps posted are the totality of Carbine's plan to address these issues, then  I am frustrated and appalled.   Let me break it down a bit...
 
1.  Cougar will compile a letter explaining the issues.  As I said before this is nice for the sake of transparency, but explaining the issue should be basic protocol - it is not a step to make things better, unless accompanied by other actions.
2.  Everyone that pre-ordered will get 5 Boom Boxes.  This is the big compensation for many of us permanently losing the names we wanted?!    Please remember that on a NORMAL day in Open Beta, we unlock 3 Boom Boxes just do deal with the normal efforts of testing.  The catastrophic effect of the name reservation blunder will blight the play experience of players at launch and beyond. 
3.  Those who pre-order through the next few days will also  be granted Boom Boxes.     Honestly, I'm not sure that you should be encouraging people who haven't yet taken the leap to  trust Carbine and pre-order, when compensation to those of us who already have is at present, woefully under addressed.
 
While I'll reserve final judgement until the end of this process, as it is currently written it really seems like a tremendous dismissal of the issue "- Yeah, we're sorry. Take these 5 Boom Boxes and be happy with whatever name might be locked in".   If this is the case, it is an insufficient resolution.      Don't get me wrong, I'm glad the system is working as it is supposed to be now, but what about all of us who are locked into "timed out" names that we didn't want?  What about those who were not able to secure a name at all? What about those of us who were under the impression that our name was locked in properly, but it turned out not to be?   2 more Boom Boxes than a "normal day in Open Beta" really doesn't seem like restitution for those who may never get the name they wanted and thus start their WildStar live game experience with negative feelings about  NCSoft, Carbine, and the game itself.
 
From the very beginning this system was poorly designed, and many users spoke out prior to the beginning of name reservations.  For instance,  even if all the other problems had happened exactly as they did, we'd be dealing with orders of magnitude less strife if only Name and Guild reservations were locked to SPECIFIC SERVERS.  Its completely irrational to force players to compete with every other player, on every other server, in every realm (NA, EU etc..) for names.    This was just plain bad design and we the player base knew about it before hand, pleading for a change.   Whomever is responsible for cutting corners and implementing the system as currently designed is responsible for a significant part of the blame.    
 
Let me also bring to  attention a quote written by CRB_Gaffer on the WildStar Sub-Reddit -    " Some of the scripts well-meaning folks have posted for repeatedly submitting names closely resembled DDOS attacks (we thought we were getting hit by malicious DDOS at one point though it was likely just overzealous fans, with over 75% of our load coming from folks using those scripts). " .   Now, I thank Gaffer for his transparency and honesty in providing this information, but it  certainly brings to light a major issue.     This indicates that Carbine was aware of players writing scripts in order to repeatedly hammer at the name reservation server and secure the names they wished, at a far faster rate than players who clicked manually ever could have done so.     This is essentially "Botting" the name reservation process.   Now it is not difficult for those with some scripting  and web programming knowledge to write such a script.  Why did I, and likely a significant amount of people who were able to have done so, NOT create such a script?   Given prior experience with MMOs, I expected that "botting" would be against TOS, that Carbine would have protection on their server to disconnect those who attempt, and possibly (and rightfully) lose their chance to secure a name.    Much like running an in-game bot, it is simply not fair to be able to script something that gives you a considerable advantage over other players.        Sadly, it appears Carbine did NOT prepare for this eventuality, even though by Gaffer's own admission that at one point 75% of their server traffic was taken up  by those using such scripts, culminating in a DDOS-like effect.  In using these scripts, they caused damage to  everyone else by overwhelming Carbine's servers, as well as being able to illicitly register names that others may have gotten even with the broken system if it was not for these scripts.    
 
So why are they going to be rewarded for their bad actions that  harm the community?  With the current "Plan of action", it means that Carbine is tacitly giving their approval to those who  acquired their names through "botting" a technical exploit and harming the community in the process, if they allow these people to keep their names.  Is that the first major statement Carbine wants to make on the topic? If that's the case, every player who bots, exploits, hacks, or otherwise acquires an edge using technical methods that the game did not intended, will have a valid defense.  If it is okay to exploit their way to a name reservation, why is it not okay to do the same for raid boss loot or during PVP?    Both Carbine's server infrastructure and  tons of other users were negatively affected by  the actions of those involved in these scripts, "well meaning" or not,  and there is a long precedent in MMO TOS that gains that come from glitches, bugs, exploits etc..  even those accidentally, are null and void,  for the sake of fairness and game balance.    Thus, any  recompense or solution that does not result in voiding names registered  by these  individuals, means that those who harmed the community with their scripts will be able to go about their merry way with their ill-gotten gains, while others have to go without.  That doesn't seem to be a good precedent to set.  If nothing else changes, then I at very least ask  that you revisit the registration server logs and eliminate the name reservations of those who were detected as utilizing one of these harmful scripts.  
 
Ultimately, so many things went wrong during the design and implementation of the name reservation system that recompense composed near entirely of a handful of  Boom Boxes seems to ring a hollow "We're Sorry" (not unlike the famous BP ad parodied in South Park) a.    Wouldn't the better solution be to make some changes to the system (including server-based reservations, enact DDOS/script traffic rejections, fixing technical problems  etc..), void everything done under the previous broken system and start anew?   I know it is a lot of work,  but after all that  has happened, I can't see another viable way to move forward.  Doing so will mean a clean slate and everyone will get the chance to secure their names through the just and equitable experience they were originally expecting, which I think reflects much better on Carbine than any of the previous alternatives.   Even if this solution is not possible for whatever reason, there are still many other compromises that could be made, such as giving every pre-order account present several "rename tokens" and altering the global  name reservation lock.  Likewise, an immediate step could be giving the option for those who had a name reserved during the problematic time and thus now see that name as locked in (ie the hour long counter counted down yesterday etc..), to unlock it for editing again.
 
Now perhaps there is some information yet to be brought forth,  but given the content of this thread's opening post I urge Carbine to think carefully about what sort of image they're conveying if those 3 steps are the totality of restitution planned. Thank you.
----
			
{| class="blockquote"
 
 
People do that all the time. Well,I guess I'm not 100% on this since I don't know how many launch servers there will be (if it's as many as WoW, I retract my statement as that will take forever). But if there's a small enough of them I'm sure people with a desirable name will swoop up there name to keep it exclusive. That's how the world works. I know everyone won't do it but you don't think the guy with the name "Tom" doesn't want to be the only Tom in all of Nexus?
 
You're the only one lashing. I'm advocating for fair treatment for all, unlike you.
----
			
I really like the fact, that Carbine is admitting failure in a time, when everyone all the way up to the heads of state of [put country here] would rather find a scapegoat than bear responsbility. Also every other company that runs MMOs and that I came in contact with was usually quite cloak and dagger when it comes to "irregularities" only responding with generic appeasement drivel.
To those that are mad about the situation: I tried to reserve a name and failed for some hours before going to bed way too late. When I got through the next day, the site was online (more or less) for about twelve hours and of course the names I had in mind were taken. In hindsight it's not that bad. If the name is reserved in the first day, it probably wasn't very imaginative in the first place and you have the chance to come up with something more creative. All those Firefly, Star Trek/Wars/Gate, LotR, Anime/Manga... replicas probably have quite boring, unimaginative people controlling them, so why bother? If you are a true fan, come up with something witty that only other fans will recognise.	
----
			
Thank you for the apology, it is a shame the problems happened. But a lot of us lost out because of a few appeared to DDoS your servers and probably got thier name while the rest of us got shafted.
 
After I cooled down from the initial frustration and lack of sleep (4am early start), it isn't that big of a thing it's a string of characters, but people abused the system got what they wanted at the expense of the rest of us.	
----
			Thank you very much for giving out useless stuff instead of something that would make up for this failure. I think this is the right way to treat your customers and I really enjoy sacrificing inventory space for junk.	
----
			
{| class="blockquote"
There's really no point to reset names now though. The name reservation system was a failure. Let's not go back to it.
----
			I don't mind giving up 100 boom boxes for a Full Reset of Name Changes. That would be grrrreaat! B)	
----
			
Remove the lock or reduce it substantially. I have a guild name, registered domain, hosting, man hours but yet I can't even create my guild when I hit 12 and maybe not even on the server I originally pick. The global lock was just a terrible idea and an idea that was incomplete and not prepared to handle what was given to them.
 
It's clear they messed up, they acknowledged that. We can all deal with that but there has to be a real attempt to salvage that screw up. Saying sorry and handing out boxes nobody really cares about isn't really trying..	
----
			
{| class="blockquote"
Thank you for the  update. I applaud transparency  in these matters no matter what else is going on.
 
However, if those three steps posted are the totality of Carbine's plan to address these issues, then  I am frustrated and appalled.   Let me break it down a bit...
 
1.  Cougar will compile a letter explaining the issues.  As I said before this is nice for the sake of transparency, but explaining the issue should be basic protocol - it is not a step to make things better, unless accompanied by other actions.
2.  Everyone that pre-ordered will get 5 Boom Boxes.  This is the big compensation for many of us permanently losing the names we wanted?!    Please remember that on a NORMAL day in Open Beta, we unlock 3 Boom Boxes just do deal with the normal efforts of testing.  The catastrophic effect of the name reservation blunder will blight the play experience of players at launch and beyond. 
3.  Those who pre-order through the next few days will also  be granted Boom Boxes.     Honestly, I'm not sure that you should be encouraging people who haven't yet taken the leap to  trust Carbine and pre-order, when compensation to those of us who already have is at present, woefully under addressed.
 
While I'll reserve final judgement until the end of this process, as it is currently written it really seems like a tremendous dismissal of the issue "- Yeah, we're sorry. Take these 5 Boom Boxes and be happy with whatever name might be locked in".   If this is the case, it is an insufficient resolution.      Don't get me wrong, I'm glad the system is working as it is supposed to be now, but what about all of us who are locked into "timed out" names that we didn't want?  What about those who were not able to secure a name at all? What about those of us who were under the impression that our name was locked in properly, but it turned out not to be?   2 more Boom Boxes than a "normal day in Open Beta" really doesn't seem like restitution for those who may never get the name they wanted and thus start their WildStar live game experience with negative feelings about  NCSoft, Carbine, and the game itself.
 
From the very beginning this system was poorly designed, and many users spoke out prior to the beginning of name reservations.  For instance,  even if all the other problems had happened exactly as they did, we'd be dealing with orders of magnitude less strife if only Name and Guild reservations were locked to SPECIFIC SERVERS.  Its completely irrational to force players to compete with every other player, on every other server, in every realm (NA, EU etc..) for names.    This was just plain bad design and we the player base knew about it before hand, pleading for a change.   Whomever is responsible for cutting corners and implementing the system as currently designed is responsible for a significant part of the blame.    
 
Let me also bring to  attention a quote written by CRB_Gaffer on the WildStar Sub-Reddit -    " Some of the scripts well-meaning folks have posted for repeatedly submitting names closely resembled DDOS attacks (we thought we were getting hit by malicious DDOS at one point though it was likely just overzealous fans, with over 75% of our load coming from folks using those scripts). " .   Now, I thank Gaffer for his transparency and honesty in providing this information, but it  certainly brings to light a major issue.     This indicates that Carbine was aware of players writing scripts in order to repeatedly hammer at the name reservation server and secure the names they wished, at a far faster rate than players who clicked manually ever could have done so.     This is essentially "Botting" the name reservation process.   Now it is not difficult for those with some scripting  and web programming knowledge to write such a script.  Why did I, and likely a significant amount of people who were able to have done so, NOT create such a script?   Given prior experience with MMOs, I expected that "botting" would be against TOS, that Carbine would have protection on their server to disconnect those who attempt, and possibly (and rightfully) lose their chance to secure a name.    Much like running an in-game bot, it is simply not fair to be able to script something that gives you a considerable advantage over other players.        Sadly, it appears Carbine did NOT prepare for this eventuality, even though by Gaffer's own admission that at one point 75% of their server traffic was taken up  by those using such scripts, culminating in a DDOS-like effect.  In using these scripts, they caused damage to  everyone else by overwhelming Carbine's servers, as well as being able to illicitly register names that others may have gotten even with the broken system if it was not for these scripts.    
 
So why are they going to be rewarded for their bad actions that  harm the community?  With the current "Plan of action", it means that Carbine is tacitly giving their approval to those who  acquired their names through "botting" a technical exploit and harming the community in the process, if they allow these people to keep their names.  Is that the first major statement Carbine wants to make on the topic? If that's the case, every player who bots, exploits, hacks, or otherwise acquires an edge using technical methods that the game did not intended, will have a valid defense.  If it is okay to exploit their way to a name reservation, why is it not okay to do the same for raid boss loot or during PVP?    Both Carbine's server infrastructure and  tons of other users were negatively affected by  the actions of those involved in these scripts, "well meaning" or not,  and there is a long precedent in MMO TOS that gains that come from glitches, bugs, exploits etc..  even those accidentally, are null and void,  for the sake of fairness and game balance.    Thus, any  recompense or solution that does not result in voiding names registered  by these  individuals, means that those who harmed the community with their scripts will be able to go about their merry way with their ill-gotten gains, while others have to go without.  That doesn't seem to be a good precedent to set.  If nothing else changes, then I at very least ask  that you revisit the registration server logs and eliminate the name reservations of those who were detected as utilizing one of these harmful scripts.  
 
Ultimately, so many things went wrong during the design and implementation of the name reservation system that recompense composed near entirely of a handful of  Boom Boxes seems to ring a hollow "We're Sorry" (not unlike the famous BP ad parodied in South Park) a.    Wouldn't the better solution be to make some changes to the system (including server-based reservations, enact DDOS/script traffic rejections, fixing technical problems  etc..), void everything done under the previous broken system and start anew?   I know it is a lot of work,  but after all that  has happened, I can't see another viable way to move forward.  Doing so will mean a clean slate and everyone will get the chance to secure their names through the just and equitable experience they were originally expecting, which I think reflects much better on Carbine than any of the previous alternatives.   Even if this solution is not possible for whatever reason, there are still many other compromises that could be made, such as giving every pre-order account present several "rename tokens" and altering the global  name reservation lock.  Likewise, an immediate step could be giving the option for those who had a name reserved during the problematic time and thus now see that name as locked in (ie the hour long counter counted down yesterday etc..), to unlock it for editing again.
 
Now perhaps there is some information yet to be brought forth,  but given the content of this thread's opening post I urge Carbine to think carefully about what sort of image they're conveying if those 3 steps are the totality of restitution planned. Thank you.
----
			
{| class="blockquote"
Thank you for the  update. I applaud transparency  in these matters no matter what else is going on.
 
However, if those three steps posted are the totality of Carbine's plan to address these issues, then  I am frustrated and appalled.   Let me break it down a bit...
 
1.  Cougar will compile a letter explaining the issues.  As I said before this is nice for the sake of transparency, but explaining the issue should be basic protocol - it is not a step to make things better, unless accompanied by other actions.
2.  Everyone that pre-ordered will get 5 Boom Boxes.  This is the big compensation for many of us permanently losing the names we wanted?!    Please remember that on a NORMAL day in Open Beta, we unlock 3 Boom Boxes just do deal with the normal efforts of testing.  The catastrophic effect of the name reservation blunder will blight the play experience of players at launch and beyond. 
3.  Those who pre-order through the next few days will also  be granted Boom Boxes.     Honestly, I'm not sure that you should be encouraging people who haven't yet taken the leap to  trust Carbine and pre-order, when compensation to those of us who already have is at present, woefully under addressed.
 
While I'll reserve final judgement until the end of this process, as it is currently written it really seems like a tremendous dismissal of the issue "- Yeah, we're sorry. Take these 5 Boom Boxes and be happy with whatever name might be locked in".   If this is the case, it is an insufficient resolution.      Don't get me wrong, I'm glad the system is working as it is supposed to be now, but what about all of us who are locked into "timed out" names that we didn't want?  What about those who were not able to secure a name at all? What about those of us who were under the impression that our name was locked in properly, but it turned out not to be?   2 more Boom Boxes than a "normal day in Open Beta" really doesn't seem like restitution for those who may never get the name they wanted and thus start their WildStar live game experience with negative feelings about  NCSoft, Carbine, and the game itself.
 
From the very beginning this system was poorly designed, and many users spoke out prior to the beginning of name reservations.  For instance,  even if all the other problems had happened exactly as they did, we'd be dealing with orders of magnitude less strife if only Name and Guild reservations were locked to SPECIFIC SERVERS.  Its completely irrational to force players to compete with every other player, on every other server, in every realm (NA, EU etc..) for names.    This was just plain bad design and we the player base knew about it before hand, pleading for a change.   Whomever is responsible for cutting corners and implementing the system as currently designed is responsible for a significant part of the blame.    
 
Let me also bring to  attention a quote written by CRB_Gaffer on the WildStar Sub-Reddit -    " Some of the scripts well-meaning folks have posted for repeatedly submitting names closely resembled DDOS attacks (we thought we were getting hit by malicious DDOS at one point though it was likely just overzealous fans, with over 75% of our load coming from folks using those scripts). " .   Now, I thank Gaffer for his transparency and honesty in providing this information, but it  certainly brings to light a major issue.     This indicates that Carbine was aware of players writing scripts in order to repeatedly hammer at the name reservation server and secure the names they wished, at a far faster rate than players who clicked manually ever could have done so.     This is essentially "Botting" the name reservation process.   Now it is not difficult for those with some scripting  and web programming knowledge to write such a script.  Why did I, and likely a significant amount of people who were able to have done so, NOT create such a script?   Given prior experience with MMOs, I expected that "botting" would be against TOS, that Carbine would have protection on their server to disconnect those who attempt, and possibly (and rightfully) lose their chance to secure a name.    Much like running an in-game bot, it is simply not fair to be able to script something that gives you a considerable advantage over other players.        Sadly, it appears Carbine did NOT prepare for this eventuality, even though by Gaffer's own admission that at one point 75% of their server traffic was taken up  by those using such scripts, culminating in a DDOS-like effect.  In using these scripts, they caused damage to  everyone else by overwhelming Carbine's servers, as well as being able to illicitly register names that others may have gotten even with the broken system if it was not for these scripts.    
 
So why are they going to be rewarded for their bad actions that  harm the community?  With the current "Plan of action", it means that Carbine is tacitly giving their approval to those who  acquired their names through "botting" a technical exploit and harming the community in the process, if they allow these people to keep their names.  Is that the first major statement Carbine wants to make on the topic? If that's the case, every player who bots, exploits, hacks, or otherwise acquires an edge using technical methods that the game did not intended, will have a valid defense.  If it is okay to exploit their way to a name reservation, why is it not okay to do the same for raid boss loot or during PVP?    Both Carbine's server infrastructure and  tons of other users were negatively affected by  the actions of those involved in these scripts, "well meaning" or not,  and there is a long precedent in MMO TOS that gains that come from glitches, bugs, exploits etc..  even those accidentally, are null and void,  for the sake of fairness and game balance.    Thus, any  recompense or solution that does not result in voiding names registered  by these  individuals, means that those who harmed the community with their scripts will be able to go about their merry way with their ill-gotten gains, while others have to go without.  That doesn't seem to be a good precedent to set.  If nothing else changes, then I at very least ask  that you revisit the registration server logs and eliminate the name reservations of those who were detected as utilizing one of these harmful scripts.  
 
Ultimately, so many things went wrong during the design and implementation of the name reservation system that recompense composed near entirely of a handful of  Boom Boxes seems to ring a hollow "We're Sorry" (not unlike the famous BP ad parodied in South Park) a.    Wouldn't the better solution be to make some changes to the system (including server-based reservations, enact DDOS/script traffic rejections, fixing technical problems  etc..), void everything done under the previous broken system and start anew?   I know it is a lot of work,  but after all that  has happened, I can't see another viable way to move forward.  Doing so will mean a clean slate and everyone will get the chance to secure their names through the just and equitable experience they were originally expecting, which I think reflects much better on Carbine than any of the previous alternatives.   Even if this solution is not possible for whatever reason, there are still many other compromises that could be made, such as giving every pre-order account present several "rename tokens" and altering the global  name reservation lock.  Likewise, an immediate step could be giving the option for those who had a name reserved during the problematic time and thus now see that name as locked in (ie the hour long counter counted down yesterday etc..), to unlock it for editing again.
 
Now perhaps there is some information yet to be brought forth,  but given the content of this thread's opening post I urge Carbine to think carefully about what sort of image they're conveying if those 3 steps are the totality of restitution planned. Thank you.
----
			
{| class="blockquote"
Remove the lock or reduce it substantially. I have a guild name, registered domain, hosting, man hours but yet I can't even create my guild when I hit 12 and maybe not even on the server I originally pick. The global lock was just a terrible idea and an idea that was incomplete and not prepared to handle what was given to them.
 
It's clear they messed up, they acknowledged that. We can all deal with that but there has to be a real attempt to salvage that screw up. Saying sorry and handing out boxes nobody really cares about isn't really trying..
----
			
{| class="blockquote"
Think I'm going to quote you in every post I post from now on.
----
			
{| class="blockquote"
I am sympathetic BUT selfish attitudes like REMOVE ALL NAMES isn't helpful. I as have many others supported a free rename. That doesn't punish anybody 
----
			
{| class="blockquote"
 
Now re-read that while keeping in mind that your "fair poll where the majority votes" will 100% result in a situation where we have WallMart ninjas going into ppl's homes and taking their paid for vacuums away only to redistribute them among the same people while some might not even be there for the redistribution (that sounds more like something else than democracy except the part about how we get to it).
 
Whatever arguments (not gonna turn this into politics and fairness of organizational systems, again, I hope) either of us may have you can't expect me to agree that a solution leading to a situation like that because it was fairly voted on is in any way the correct thing to do here (I did not say "fair"). For very many reasons, like trust in the company, how retailing system works, etc etc etc.
 
 
I don't want people voting on if they should take away my paid vacuum and give it to someone else, even if the voting is done in the most fair way. It's "democracy and capitalism" not "democracy and voting on anything in biased polls just because letting the majority decide is fair". You cant have votes that break certain rules if the results are one way or the other. You don't want to live in places where things like that happen.
----
			
{| class="blockquote"
 
 
TYPICAL EXPECTED _________ RESPONSE. 
 
The boom box items are too few and only 2-3 are worth ANYTHING.
 
Most testers will get max boxes at launch so 5 more is pretty shitty when it comes to an apology.
 
Excuse me as i say.... Shuve.... i...
 
Im curious to see what you do when launch happens and u can't give more boom boxes.
----
			
{| class="blockquote"
It punishes nobody, but the names that were taken due to the scripting abuse stay taken.
----
			
To all of those who are still peeved and making demands: what exactly are you expecting? and if this is your reaction over not getting a name in a game how do you deal with stress and issues in real life? I think we need some perspective here. Being still in beta phase, how much have you really invested into this game that prompts such an extreme reaction? The most anyone invested was for the deluxe edition. How many other things in life do you spend that kind of money on and then compare? What exactly were you expecting? A life changing event? Cause if so at that bargain, please sign me up for my 79.99 life changing event!!!
 
Now for those of you who will say "well I invested all these hours playing the game during beta and therefore I have the right to make demands..." wrong! No one held a gun to your head and said "you must play Wildstar or else"....no one here is dependent on playing the game to pay their day to day bills (carbine staff excluded). You made the choice to invest your time into the game so that one is on you!
 
Are the people at Carbine perfect....NO!!! and neither are you and neither am I. Mistakes happen. They admit to this, they are doing their best to rectify the situation but let's face it you can never please everyone. So suck it up buttercup, it's really not that bad. It's just a name for a computer character in a game you're playing. What else do you think this is? An identity? Really? You need a game to identify yourself in the greater world? I can see it now. Meeting someone new at work "Hello my name is CheesyPoofs, what's your name?" Oh the reactions would be amusing!
 
And let's speak about the white elephant in the room. In the future when the day finally comes and everyone has moved onto the next big MMO, what do you think will happen to your character you've played in this game? It will disappear into obscurity and you will forget about it with time. Don't believe me? My first MMO was Ultima Online and I spent so much time playing that game and now guess what? I haven't thought about UO is so many years until now. I got over it, my life continued and you will too.
 
So again, what are you expecting?
 
*steps off platform*	
----
			
{| class="blockquote"
It punishes those who still won't get a fair chance at their names. Do you really think people aren't going to make a character on all servers just to keep their name exclusive? Come on a name change isn't going to do anything. Removing all names gives EVERYONE a fair shot.
 
 
..............
----
			Thank you devs. Just a lousy situation, but it's nice to know it's not going unnoticed.	
----
			
{| class="blockquote"
Holy crap let it die!  This "it wasn't fair" BS is ludicrous.  Nothing is ever fair.  
 
So what happens on the first day of head start if they reset all the names and the servers melt which is usually the case on launch days.  Do we do a reset again for all the people stuck outside looking in?  LMAO it would never end.  Faster connections, better computers, faster reaction times, luck...they ALL come into play with stuff like this and it's NEVER completely fair.  Grow up.
----
			
{| class="blockquote"
Updated the op.  I'm sorry, but this had to be done.
 
----
			
{| class="blockquote"
People have been giving Carbine chance after chance in giving their new MMO a go.
----
			I'm out... but i'll say again... FREE RENAMES is the fairest solution available that will please everybody by giving them a chance at getting their desired name server specific without risking the removal of others player names. Trust me, a reset is a bottled disaster 	
----
			
I fully realize this will come off as a bitchy post, but oh well.
 
An apology letter was more or less expected by everyone, but the only thing we get in compensation is 5 boom boxes that will most likely have a couple of pots and nothing of worth in them? that's all you could afford to your "effort" to rectify this situation? how incredibly ...lazy.
 
Hint: boomboxes aren't even close to helping fix anything.	
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{| class="blockquote"
I'm out... but i'll say again... FREE RENAMES is the fairest solution available that will please everybody by giving them a chance at getting their desired name server specific without risking the removal of others player names. Trust me, a reset is a bottled disaster 
----
			
{| class="blockquote"
Free renames are not the fairest solution. A reset gives everyone a fair chance. Your idea still does not.
----
			Thank you :)	
----
			
{| class="blockquote"
A reset punishes those who did everything right and reserved their names. So you want to punish thousands. That's not fair.
----
			
{| class="blockquote"
Free renames are not the fairest solution. A reset gives everyone a fair chance. Your idea still does not.
----
			
{| class="blockquote"
 
So they would never vote to steal your stuff.
----
			
I really don't give a tinker's damn about the boom boxes.  I really don't.  *cupcake* on 'em.
 
I reserved a name, then LOST it because of issues that were in no way my own.
 
What I DO want, is the name I lost. 
 
Giving out boxes is like the parent who gives their child a cookie when they fall and scrape a knee, instead of cleaning and dressing the scrape.
 
Don't be shitty parents.  Be parents people can be proud of.	
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{| class="blockquote"
Hahah, hardly.
 
A second chance screws over everyone who has to work/sleep/otherwise isn't at home when the page goes live. A free rename can be claimed at any time.
 
Please explain how a free rename doesn't give everyone a fair chance.
----
			
{| class="blockquote"
It's fair to give everyone the same shot. Someone may have done something right but others didn't do anything WRONG.
----
			
{| class="blockquote"
 
   Those that obtained thier names by means of spamming the hell out of the site with or without scripts may or may not have even gotten them fairly. People who had names successfuly reserved yesterday do not have them reserved anymore today and so on and so forth. Renames wont give those that never even had a chance to begin with that chance. Which is why its still unfair to offer free renames.  
  
   We also have to take into consideration, however, that once the global lock lifts, there will be many servers to get your name on. So its likely you wouldnt even be on the same server as the person who originally got the global lock on your name and you would likely be able to get it afterall. 
----
			
{| class="blockquote"
In other posts you said that the outcome of the vote is fair regardless of fact that the majority of voters might vote a certain way for despicable selfish reasons or something like that which is obviously very probable.
 
 
----
			Thanks Carbine. 'Nuff said!	
----
			
{| class="blockquote"
A reset punishes those who did everything right and reserved their names. So you want to punish thousands. That's not fair.
----
			
{| class="blockquote"
I really don't give a tinker's damn about the boom boxes.  I really don't.  *cupcake* on 'em.
 
I reserved a name, then LOST it because of issues that were in no way my own.
 
What I DO want, is the name I lost. 
 
Giving out boxes is like the parent who gives their child a cookie when they fall and scrape a knee, instead of cleaning and dressing the scrape.
 
Don't be shitty parents.  Be parents people can be proud of.
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{| class="blockquote"
Thank you for the  update. I applaud transparency  in these matters no matter what else is going on.
 
However, if those three steps posted are the totality of Carbine's plan to address these issues, then  I am frustrated and appalled.   Let me break it down a bit...
 
1.  Cougar will compile a letter explaining the issues.  As I said before this is nice for the sake of transparency, but explaining the issue should be basic protocol - it is not a step to make things better, unless accompanied by other actions.
2.  Everyone that pre-ordered will get 5 Boom Boxes.  This is the big compensation for many of us permanently losing the names we wanted?!    Please remember that on a NORMAL day in Open Beta, we unlock 3 Boom Boxes just do deal with the normal efforts of testing.  The catastrophic effect of the name reservation blunder will blight the play experience of players at launch and beyond. 
3.  Those who pre-order through the next few days will also  be granted Boom Boxes.     Honestly, I'm not sure that you should be encouraging people who haven't yet taken the leap to  trust Carbine and pre-order, when compensation to those of us who already have is at present, woefully under addressed.
 
While I'll reserve final judgement until the end of this process, as it is currently written it really seems like a tremendous dismissal of the issue "- Yeah, we're sorry. Take these 5 Boom Boxes and be happy with whatever name might be locked in".   If this is the case, it is an insufficient resolution.      Don't get me wrong, I'm glad the system is working as it is supposed to be now, but what about all of us who are locked into "timed out" names that we didn't want?  What about those who were not able to secure a name at all? What about those of us who were under the impression that our name was locked in properly, but it turned out not to be?   2 more Boom Boxes than a "normal day in Open Beta" really doesn't seem like restitution for those who may never get the name they wanted and thus start their WildStar live game experience with negative feelings about  NCSoft, Carbine, and the game itself.
 
From the very beginning this system was poorly designed, and many users spoke out prior to the beginning of name reservations.  For instance,  even if all the other problems had happened exactly as they did, we'd be dealing with orders of magnitude less strife if only Name and Guild reservations were locked to SPECIFIC SERVERS.  Its completely irrational to force players to compete with every other player, on every other server, in every realm (NA, EU etc..) for names.    This was just plain bad design and we the player base knew about it before hand, pleading for a change.   Whomever is responsible for cutting corners and implementing the system as currently designed is responsible for a significant part of the blame.    
 
Let me also bring to  attention a quote written by CRB_Gaffer on the WildStar Sub-Reddit -    " Some of the scripts well-meaning folks have posted for repeatedly submitting names closely resembled DDOS attacks (we thought we were getting hit by malicious DDOS at one point though it was likely just overzealous fans, with over 75% of our load coming from folks using those scripts). " .   Now, I thank Gaffer for his transparency and honesty in providing this information, but it  certainly brings to light a major issue.     This indicates that Carbine was aware of players writing scripts in order to repeatedly hammer at the name reservation server and secure the names they wished, at a far faster rate than players who clicked manually ever could have done so.     This is essentially "Botting" the name reservation process.   Now it is not difficult for those with some scripting  and web programming knowledge to write such a script.  Why did I, and likely a significant amount of people who were able to have done so, NOT create such a script?   Given prior experience with MMOs, I expected that "botting" would be against TOS, that Carbine would have protection on their server to disconnect those who attempt, and possibly (and rightfully) lose their chance to secure a name.    Much like running an in-game bot, it is simply not fair to be able to script something that gives you a considerable advantage over other players.        Sadly, it appears Carbine did NOT prepare for this eventuality, even though by Gaffer's own admission that at one point 75% of their server traffic was taken up  by those using such scripts, culminating in a DDOS-like effect.  In using these scripts, they caused damage to  everyone else by overwhelming Carbine's servers, as well as being able to illicitly register names that others may have gotten even with the broken system if it was not for these scripts.    
 
So why are they going to be rewarded for their bad actions that  harm the community?  With the current "Plan of action", it means that Carbine is tacitly giving their approval to those who  acquired their names through "botting" a technical exploit and harming the community in the process, if they allow these people to keep their names.  Is that the first major statement Carbine wants to make on the topic? If that's the case, every player who bots, exploits, hacks, or otherwise acquires an edge using technical methods that the game did not intended, will have a valid defense.  If it is okay to exploit their way to a name reservation, why is it not okay to do the same for raid boss loot or during PVP?    Both Carbine's server infrastructure and  tons of other users were negatively affected by  the actions of those involved in these scripts, "well meaning" or not,  and there is a long precedent in MMO TOS that gains that come from glitches, bugs, exploits etc..  even those accidentally, are null and void,  for the sake of fairness and game balance.    Thus, any  recompense or solution that does not result in voiding names registered  by these  individuals, means that those who harmed the community with their scripts will be able to go about their merry way with their ill-gotten gains, while others have to go without.  That doesn't seem to be a good precedent to set.  If nothing else changes, then I at very least ask  that you revisit the registration server logs and eliminate the name reservations of those who were detected as utilizing one of these harmful scripts.  
 
Ultimately, so many things went wrong during the design and implementation of the name reservation system that recompense composed near entirely of a handful of  Boom Boxes seems to ring a hollow "We're Sorry" (not unlike the famous BP ad parodied in South Park) a.    Wouldn't the better solution be to make some changes to the system (including server-based reservations, enact DDOS/script traffic rejections, fixing technical problems  etc..), void everything done under the previous broken system and start anew?   I know it is a lot of work,  but after all that  has happened, I can't see another viable way to move forward.  Doing so will mean a clean slate and everyone will get the chance to secure their names through the just and equitable experience they were originally expecting, which I think reflects much better on Carbine than any of the previous alternatives.   Even if this solution is not possible for whatever reason, there are still many other compromises that could be made, such as giving every pre-order account present several "rename tokens" and altering the global  name reservation lock.  Likewise, an immediate step could be giving the option for those who had a name reserved during the problematic time and thus now see that name as locked in (ie the hour long counter counted down yesterday etc..), to unlock it for editing again.
 
Now perhaps there is some information yet to be brought forth,  but given the content of this thread's opening post I urge Carbine to think carefully about what sort of image they're conveying if those 3 steps are the totality of restitution planned. Thank you.
----
			
{| class="blockquote"
Hahah, hardly.
 
A second chance screws over everyone who has to work/sleep/otherwise isn't at home when the page goes live. A free rename can be claimed at any time.
 
Please explain how a free rename doesn't give everyone a fair chance.
----
			Cougar tweeted me today and said not to expect the big message and further details until Monday (it's late today, a freaking long message, and has to be localized).  I thought it was nice of him to give an ETA on when to expect it so I thought I would pass it along.  I was impressed he answered when I had tweeted that the current resolution was unsatisfactory.  I'm holding out hope for good news Monday and further remedies from Carbine beyond 5 boom boxes.	
----
			
{| class="blockquote"
Same shot =/= fair. Are you even listening? It's a reservation. If it was supposed to be lottery, it would've been a lottery. Reservations are inherently a first-come, first-serve system. Stop protecting the lucky and start protecting the people who got *cupcake*ed over.
----
			There can't be a "fair" solution. The real "problem" is, that - for the time beeing - names are unique across all servers and even if they were one per server, interests would collide. There will always be one who claims a name first and the rest will have to deal with it. People might have used scripts, which is not really fair, but the names that were gone first, must be so very common, that it's highly unlikely, that "you" would've been able to reserve them even if everything would have been running smoothly. (No, I didn't get "my" name)	
----
			
{| class="blockquote"
 
   Those that obtained thier names by means of spamming the hell out of the site with or without scripts may or may not have even gotten them fairly. People who had names successfuly reserved yesterday do not have them reserved anymore today and so on and so forth. Renames wont give those that never even had a chance to begin with that chance. Which is why its still unfair to offer free renames.  
  
   We also have to take into consideration, however, that once the global lock lifts, there will be many servers to get your name on. So its likely you wouldnt even be on the same server as the person who originally got the global lock on your name and you would likely be able to get it afterall. 
----
			
{| class="blockquote"
Cougar tweeted me today and said not to expect the big message and further details until Monday (it's late today, a freaking long message, and has to be localized).  I thought it was nice of him to give an ETA on when to expect it so I thought I would pass it along.  I was impressed he answered when I had tweeted that the current resolution was unsatisfactory.  I'm holding out hope for good news Monday and further remedies from Carbine beyond 5 boom boxes.
----
			
{| class="blockquote"
It's fair to give everyone the same shot. Someone may have done something right but others didn't do anything WRONG.
----
			
Allow all players the option of deleting their name reserve. Give extra Boom Boxes, free character renames, and whatever else to anyone without a name reserved at Head Start.
 
This is a "fair" solution in that it doesn't doubly reward players who botted to get their names and doesn't punish the few who reserved their names fairly.	
----
			
{| class="blockquote"
It's also very likely that the person that has your name globally locked up will go to every server and create a character that will never be played because there one day might be server merges...
 
There is a whole thread of people claiming they will do this.
----
			
{| class="blockquote"
I thank thee for thy post. 
 
@Carbine
5x Boom boxes are great and all. But they are not going to make me think about flowers and presents and nice things whenever i see my name, spelled incorrectly becouse your edit system didnt work. 
----
			
{| class="blockquote"
There can't be a "fair" solution. The real "problem" is, that - for the time beeing - names are unique across all servers and even if they were one per server, interests would collide. There will always be one who claims a name first and the rest will have to deal with it. People might have used scripts, which is not really fair, but the names that were gone first, must be so very common, that it's highly unlikely, that "you" would've been able to reserve them even if everything would have been running smoothly. (No, I didn't get "my" name)
----
			
{| class="blockquote"
It's also very likely that the person that has your name globally locked up will go to every server and create a character that will never be played because there one day might be server merges...
 
There is a whole thread of people claiming they will do this.
----
			
{| class="blockquote"
"Nothing is ever fair" so people should never try to make things fair. ok
----
			
{| class="blockquote"
Except some of us don't have a common name, reserved it THEN lost it.  That kind of puts a different twist on things.  I mean, my name was reserved in less than 3 minutes after the reservation page went online, then 12 hours later, it's gone.  How in any way whatsoever is that fair or even competent? 
----
			
I don't think a reset is viable at this point. I say this not to be mean but because I am trying to be realistic about the situation. A reset would create even more backlash. 
 
The best solution at this point is to offer free name changes and server transfers. It's not optimal but sometimes you can't get a perfect solution. 
 
I will state though the whole Say Anything joke was in bad taste. There are lots of folks who felt they were wronged and making light of that was utterly unprofessional. In the end Carbine is a company and needs to work professionally when there is a problem.	
----
			
{| class="blockquote"
Allow all players the option of deleting their name reserve. Give extra Boom Boxes, free character renames, and whatever else to anyone without a name reserved at Head Start.
 
This is a "fair" solution in that it doesn't doubly reward players who botted to get their names and doesn't punish the few who reserved their names fairly.
----
			
Still didn't get the point, this is my last try to deal with Tenner idea on having a poll for what should be done.
 
 
Imagine we are in Switzerland right? There they have rules against taking random citizens off the streets and shooting them in the head publicly without a trial, ok? (you wanted to compere this with execution, way more serious thing than would fit here).
 
In that situation what you want could very well translate to the head of state announcing out of the blue that the whole country should vote (if they want to) if John that lives on Oak Stree, at nr 12. should be shot in the head (no matter that he didn't do anything wrong or  even if he killed someone) .
 
 
Ofc NO ONE, (other than sadists or whatever) would vote yes. The point is having that vote set up like that and ignoring the set rules such as having the right to a fair trial and to be accused of something to be on trial and have active laws that allow  executions as punishment if found guilty would cause an outrage even being suggested let alone if it went thought, or heavens forbid came out as a "yes" after the vote and it was enforced.
 
 
------------------------------
 
Ofc all of these examples, this, the vacuum one if you even read that post, your last one, aren't exactly accurate when applied to this situation but the principles of why voting only on reset or no and these examples are the same (or very close). That's it, I'm done (with trying to reply to the idea of having polls).	
----
			
{| class="blockquote"
Allow all players the option of deleting their name reserve. Give extra Boom Boxes, free character renames, and whatever else to anyone without a name reserved at Head Start.
 
This is a "fair" solution in that it doesn't doubly reward players who botted to get their names and doesn't punish the few who reserved their names fairly.
----
			
{| class="blockquote"
Wouldn't count on it. It sounds like they are putting a lot more effort into making a letter explaining what went wrong, which might be safe to say that the majority of the population could give two shits about at this point. If they were going to do their situation mending, it would be now and all we got was boom boxes.
----
			Thank you <3	
----
			
What about those of us who successfully reserved and saved a name, only later to find out that it had all been reset and our reservations had been thrown back into the free-for-all bin?
 
A pat on the head and some pieces of candy is all we get?
 
I will accept the apology, if it actually comes with a fix. A handful of boom boxes as compensation, for all this? Pfft.
Give me my name back, THEN we can talk about compensation.	
----
			Thanks for the apology and boomies Carbine, I appreciate a little something over nothing  :D  Yeah like so many have stated already, you didn't have to give us anything but the apology. So many people just whine and *cupcake* about everything these days ... 	
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			I wasn't able to save the name I wanted. I in no way want a reset. I know that there are thousands of people who do have the names they wanted and I would hate to see all those people lose them. I do, however, absolutely disagree 100% with people continuing to say that this name reservation was completely fair. There is nothing fair about the random chance that you'll finally get through to a working site and a working save. Yes, even with a working site that could have handle all the people bombarding it, there was still a chance that someone wanting the exact same name as you could have clicked the save button just before you. But that, that is the very definition of first come, first serve. Not, who ever got lucky to push through to a working page before you could. Especially when people were causing even more bombardment with their script crap. The entire community shouldn't have to edit a console code to receive a fair shot at the name they wanted. You're right, there was never any guarantee that we would get the name we wanted, but just because we didn't get it and someone else did, doesn't mean we were given a fair shot at it. Like I said, I in no way want a reset, at this point that would be another terrible mistake. I'm glad Carbine is doing what they can, but I also sincerely hope that boom boxes are not their answer to make this right. Even more so, I hope they plan on addressing the issue of whether or not these names will become unlocked globally as soon as a toon is made or if all these names are going to in fact stay locked until 14 days after launch. That being said, I've already seen a few people speak up with the name they did save and they are being very generous to be willing to keep in touch with anyone who also wanted the name and to let them know when they make a toon (if it will unlock when they do). I think that's a great idea and also maybe a way for the constant arguing between the whole community to subside, even maybe just a little.	
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Jesus. too many of these posts.
You need to STOP focusing only on yourself and the cases you care about.
 
Yes, you got screwed over.
But if they reset, others get screwed over. Even though they did their reservation by the rules. Even though they had the same right to expect a valid reservation as you.
 
AGAIN: You can ONLY decide WHICH group of people who are COMPLETELY BLAMELESS in this whole debacle and had the SAME RIGHTS as you gets screwed over.
 
Both resetting and not resetting aren't "fair".
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Still didn't get the point, this is my last try to deal with Tenner idea on having a poll for what should be done.
 
 
Imagine we are in Switzerland right? There they have rules against taking random citizens off the streets and shooting them in the head publicly without a trial, ok? (you wanted to compere this with execution, way more serious thing than would fit here).
 
In that situation what you want could very well translate to the head of state announcing out of the blue that the whole country should vote (if they want to) if John that lives on Oak Stree, at nr 12. should be shot in the head (no matter that he didn't do anything wrong or  even if he killed someone) .
 
 
Ofc NO ONE, (other than sadists or whatever) would vote yes. The point is having that vote set up like that and ignoring the set rules such as having the right to a fair trial and to be accused of something to be on trial and have active laws that allow  executions as punishment if found guilty would cause an outrage even being suggested let alone if it went thought, or heavens forbid came out as a "yes" after the vote and it was enforced.
 
 
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Ofc all of these examples, this, the vacuum one if you even read that post, your last one, aren't exactly accurate when applied to this situation but the principles of why voting only on reset or no and these examples are the same (or very close). That's it, I'm done (with trying to reply to the idea of having polls).
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What about those of us who successfully reserved and saved a name, only later to find out that it had all been reset and our reservations had been thrown back into the free-for-all bin?
 
A pat on the head and some pieces of candy is all we get?
 
I will accept the apology, if it actually comes with a fix. A handful of boom boxes as compensation, for all this? Pfft.
Give me my name back, THEN we can talk about compensation.
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It's like voting in a presidential election.  Generally, you vote for the lesser of two evils.  And in this case, resetting is the lesser of two evils.  
 
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			if u listen to your hardcore raiders and make fun things for casuals that doesn't interfere with raid progression this game will thrive. just dont act like things are okay when there not i praise u guys for your honesty ty!	
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It's like voting in a presidential election.  Generally, you vote for the lesser of two evils.  And in this case, resetting is the lesser of two evils.  Not sure why that seems to be quantum physics to some people.
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It's like voting in a presidential election.  Generally, you vote for the lesser of two evils.  And in this case, resetting is the lesser of two evils.  Not sure why that seems to be quantum physics to some people.
 
That said, it's apparent that some people simply do not understand what significance a name has.  While I cannot speak for the length of time anyone else has associated with a name, I can say in my case I have had my name since EQ1 started.  I've had the name so long, in fact, some family and friends will occasionally call me by it and I respond.
 
To be bereft of my name, through a complete cluster*cupcake* of a situation on Carbine's part, is simply not acceptable in any way shape form or fashion.
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