136643-downloading-game-really-really-slow

== Content ==
			
Hey guys,
 
So I'm trying to reinstall my game in order to fix  account inventory issues (I've been unable to open my account inventory since before free to play and nothing has resulted in fixing it). I'm trying to re-download the game, and it appears to be downloading/installing simultaneously and is heinously slow (on an SSD and my connection has up to 90MBS download speeds). It's been installing for over 4 hours now and has only hit 30% = / I realize the servers are pretty overtaxed and such, but this seems ridiculous? I'm not sure if this is a known issue with solution or not....
 
Anyway, just throwing it out there = /
			
				
	Edited October 4, 2015 by whitewillow99	
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			I did that last night, but I waited until like 2am (EDT) and it only took like 40mins. :(  Not sure if it's related to the current server congestion or not, but that seems likely.  That's assuming your internets are fine and all that jazz.	
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Hi Whitewillow,
 
By any chance did you submit a support ticket for the account inventory issue? If so, I'd be happy to try to escalate that for you. Regarding the download times, unfortunately that has nothing to do with the servers, so you may have to check with your ISP for that.	
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Hey Chuwei,
 
Yeah I've been back and forth with the ticket people = / Nothing they've suggested has worked (and I'd tried all of it anyway). This is the only thing that seems logical at this point. And I downloaded it just a few weeks ago and it only took me 30minutes. I checked my ISP and it's giving me 90MBPS download speeds atm, so I'm not sure what's different.	
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			I see -  I wish I had better news for you at the moment, but I'll definitely be keeping you in mind and tracking this thread to see if it's still borked for you even with a clean reinstall. Sorry that you experienced this! Not getting access to your inventory is a giant bummer for sure :(	
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I officially want to cry...I gave up installing around 2am my time (it started around 5pm) and went to bed. Logged in this morning and still no access to my account inventory. I haven't even installed addons. Just opened it. 
 
OK! This may be the issue and if it is I have no idea how to fix it.
 
I wondered if it could be off screen somewhere (for what reason I have no idea). And so I asked some guildies to look for me. Somebody else running a 1920x1080 screen said that Interface-->Positioning puts his account inventory as 245, 45. Mine puts it at 0,0 (which I'm guessing is not the center of my screen). Resetting leaves it at 0,0. Could this be an issue?
			
				
	Edited October 4, 2015 by whitewillow99	
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			Guildie figured it out!!!! Had me disable my Account inventory addon, reload, Turn it back on and reload (of all the things....)	
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			I have same problem. Download speed 200-300 KB/s. My normal speed is 1-2 MB/s (tested on Elder Scrolls Online). Whats wrong?	
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