133526-1-factor-in-an-mmorpgs-success-day-1

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			Every MMORPG has issues in the first few days.  But sometimes, server issues during launches and relaunches can have a definitive, lasting effect on an MMORPG.My question for Carbine and NCSoft is this: Why did you launch if you weren't ready for your servers to be hammered?  You probably lost thousands of subs and millions of dollars in the process.  You should've been "aware" of the issues to begin with - that's why you had a beta test.  What were you thinking?I'm no stranger to MMORPG launches and day one server issues, so I'm not making this thread to complain.  I'm actually getting my doorways in my house ready to sand and just finished installing, and I'm going ot keep sanding -- just wanted to make this thread.I guess I'll be going back to Final Fantasy XIV: ARR for a few more days before I give this a go.	
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			You are implying they had thousands of players available for CBT. hilarious.	
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			im sure they lost alot of money i wanted to buy from the store some armor gear then its just didnt work for me...store was bugged and stuck on updating issue..so i just said to my self so *cupcake* u dont want my money ...i will keep them to my self..
			
				
	Edited September 29, 2015 by MadjokerZ	
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LOL xRaymanx
 
I was thinking the same thing.  They just went negative.  LOL	
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Login issues, restarts..maintenance....I was ready for that.
 
Not being able to create a toon on 1 of 2 available servers....Not so much.	
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			they would have thousands if cbt wasnt just for "bug" testing and you could also have some fun. Do you really expect people to spent their time bug testing for carbine? they should hire people to bug test but yeah where would they find that money to spent? kek	
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There's this big MMO that is now slightly on decline... we all know which one I'm talking.
That was the worst launch I've ever experienced and that horror lasted way more than a couple days.
Still the biggest thing out there.	
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You are implying they had thousands of players available for CBT. hilarious.
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There's this big MMO that is now slightly on decline... we all know which one I'm talking.
That was the worst launch I've ever experienced and that horror lasted way more than a couple days.
Still the biggest thing out there.
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WOD launch was no way near as bad as this launch...WOD launch oly ha dissues with the garison not phasing in properly, and it was solved after 12 hours
Furthermore, ppl could create characters, go and level up doing quests in the world they could do dungeons etc
In Wildstar u cant even create a character, and the lag is jst the worst i have experienced in any game i have played
 
 
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			Guess you can create a character if you read the posts the issue with creating a character is that you go into an "invisible Queue" because there are so many ppl trying to make one if your just patient enough and restart the client your character will be there. And there is no reason to compare this to WoW because the ardent blizzard supporters will crush your comparisons	
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			Thousands of subs and millions of dollars?  Doubt it very much.  Most subbers know what the deal is.  They won't even lose F2P players that they wouldn't have lost after the first month anyway.	
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He meant the vanilla release.  And hes right the day 1+ issues were crazy and the game did fine anyway.  
 
TBC was kinda messy too... fairly smooth for the rest of the expansions.
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You're right. The initial release of WoW was horrendous. Yet by their third expansion they had over twelve million subs. Almost every MMO released has had problems at the start, and most all of them have healthy populations and are still running. So no, day one means very little.
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I think the way to do it would have been to offer a two-week beta pack for 4.99. It would have gotten the people that were really interested to come back and they could have tested the load Everyone would be signature for the two weeks players with current subs would have two weeks added to their service.Then after the two weeks and seeing the server load the could open it up for F2P giving the beta pack players and extra two weeks of signature service and the subscribers would have gotten whatever months they had earned for being subscribed.
 
You can't complain about downtime in a beta, but you can when a game is live. I spent a ton of time on the PTR it was a ghost town, and why wouldn't it be when new players would just have to start again in a week or two.
 
Should have done a real beta on the live servers and gated people in with a small entry fee.
 
Oh well to late to change it now, I just hope the new and returning players don't book for the door.
			
				
	Edited October 1, 2015 by bbates024	
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U compare the server technology, gaming software and coding from 2004  with the tech we have now, fanboy?
Pathetic, rly...
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			You should of seen Arch ages launch...that game is still messed up.	
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There's this big MMO that is now slightly on decline... we all know which one I'm talking.
That was the worst launch I've ever experienced and that horror lasted way more than a couple days.
Still the biggest thing out there.
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Every MMORPG has issues in the first few days.  But sometimes, server issues during launches and relaunches can have a definitive, lasting effect on an MMORPG.
 
My question for Carbine and NCSoft is this: Why did you launch if you weren't ready for your servers to be hammered?  You probably lost thousands of subs and millions of dollars in the process.  You should've been "aware" of the issues to begin with - that's why you had a beta test.  What were you thinking?
 
I'm no stranger to MMORPG launches and day one server issues, so I'm not making this thread to complain.  I'm actually getting my doorways in my house ready to sand and just finished installing, and I'm going ot keep sanding -- just wanted to make this thread.
 
I guess I'll be going back to Final Fantasy XIV: ARR for a few more days before I give this a go.
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WOD launch was no way near as bad as this launch...WOD launch only had issues with the garrison not phasing in properly, and it was solved after 12 hours
Furthermore, ppl could create characters, go and level up doing quests in the world they could do dungeons etc
In Wildstar u cant even create a character, and the lag is jst the worst i have experienced in any game i have played
 
I dont know if u even play that game, i am and i can say for sure you are FULL OF LIES AND CHEAP PROPAGANDA
Wildstar is dead as of today, 48 hours soon and ppl couldnt even CREATE A TOON, and u compare this pile of..... with WOD ?
Lmao fanboy much
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I think you're also a fanboy. WoD garrison issues didn't last 12 hours they lasted 4 to 5 days, hence why we got 7 days free time added.
 
Don't spread your Lies and Propaganda.
 
And yes I do play WoW and have done non-stop since EU Launch.
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WOD launch was no way near as bad as this launch...WOD launch only had issues with the garrison not phasing in properly, and it was solved after 12 hours
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"#1 FACTOR IN AN MMORPG'S SUCCESS: DAY 1."
 
If this were true, then WoW would not have been the success that it was.	
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			Carbine should be happy, if people are getting this pissed it means people really like the game :) I know I am myself a bit pissed as I work crazy hours and dont have much time to crunch into gaming, trying to log for 2h aint fun, but every MMO launch is like this :D	
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The giant World of Warcraft disagrees.
 
I dont know whether you are trolling.. If the success of an MMO was Day 1.. Hell if the success of an MMO was based on Month 1.. Then WoW wouldn't have even lasted a year.
I know these server issues need to be fixed, but your remark is just ignorant as hell.
			
				
	Edited October 1, 2015 by SubSidal	
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Every MMORPG has issues in the first few days.  But sometimes, server issues during launches and relaunches can have a definitive, lasting effect on an MMORPG.
 
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Complains about downtimes on launch, lasting several days.
Goes back to a game that wasn't playable for a week when launching their expansion,,,,
 
 
logic...	
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WOD launch was no way near as bad as this launch...WOD launch only had issues with the garrison not phasing in properly, and it was solved after 12 hours
Furthermore, ppl could create characters, go and level up doing quests in the world they could do dungeons etc
In Wildstar u cant even create a character, and the lag is jst the worst i have experienced in any game i have played
 
I dont know if u even play that game, i am and i can say for sure you are FULL OF LIES AND CHEAP PROPAGANDA
Wildstar is dead as of today, 48 hours soon and ppl couldnt even CREATE A TOON, and u compare this pile of..... with WOD ?
Lmao fanboy much
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{| class="blockquote"
WOD launch was no way near as bad as this launch...WOD launch only had issues with the garrison not phasing in properly, and it was solved after 12 hours
Furthermore, ppl could create characters, go and level up doing quests in the world they could do dungeons etc
In Wildstar u cant even create a character, and the lag is jst the worst i have experienced in any game i have played
 
I dont know if u even play that game, i am and i can say for sure you are FULL OF LIES AND CHEAP PROPAGANDA
Wildstar is dead as of today, 48 hours soon and ppl couldnt even CREATE A TOON, and u compare this pile of..... with WOD ?
Lmao fanboy much
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So you are comparing a full brand new mmo launch to a mmo basically launching a f2p patch.  LMAO nice comparison and logic you have there.  Wildstar isn't a brand new mmo launching for the first time.  And yes WoW's launch was horrible, but there also wasn't very many mmos out there then either so they didn't know what to expect.  There was SWG, UO, EQ and a couple others which had a population of less than Wildstar did at its lowest.
 
Rift and SWTORs f2p switch went a lot smoother than Wildstar.  Never experienced Tera's, LotR, Aion, AoC, etc. f2p change so I can't say how smooth those went.
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Carbine should be happy, if people are getting this pissed it means people really like the game :) I know I am myself a bit pissed as I work crazy hours and dont have much time to crunch into gaming, trying to log for 2h aint fun, but every MMO launch is like this :D
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The giant World of Warcraft disagrees.
 
I dont know whether you are trolling.. If the success of an MMO was Day 1.. Hell if the success of an MMO was based on Month 1.. Then WoW wouldn't have even lasted a year.
I know these server issues need to be fixed, but your remark is just ignorant as hell.
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That and the fact that launching a game with bugs is understandable every MMO has had that. Launching a game a SECOND time and failing at checking server integrity is what makes people go crazy. They planned a bit for the first launch server wise I give them credit for that and they still got hammered but at least they planned, what got them on the first launch were optimization issues and later on lvling, content etc. How do you have worse issues with servers on the SECOND launch it just makes no sense. People keep comparing apples to oranges, most wouldn't be raging if it were bugs but unplayable is a different story even if both point to the same thing there is a difference since one of them is connected to the word COMPLETELY.
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The PTR was running smooth as butter during the last week of testing. I was fighting, collecting loot and turning in quests at the same time with no drop. Its hard to simulate the load a MMO will get hit with when it opens the servers. I imagine its alot like being hit with a DDoS. Seeing that I do not work there or have knowledge about it, i find it hard to be angry about a percieved mishandling. 
I do have enough compassion to not fill up feedback with vitriol for people who are working long hours so that we can play.	
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			Game is unplayable as it is. I don't if it's possible to be worse, but i think not.	
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Game is unplayable as it is. I don't if it's possible to be worse, but i think not.
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I can't take anybody seriously who flings around the term "fanboy" as an insult.
 
Inb4 you call me one too.
I've been playing since a bit before this relaunch. I'm just not an entitled brat who thinks the world revolves around me and understands MMOs always have launch issues.
 
Also I've gone up by 10 levels since this launch and at most the lag has been "annoying" and a few DC's here and there is to be expected.
			
				
	Edited October 1, 2015 by Shirt	
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Considering this is the F2P transition, I don't know why the beta testing didn't have an open phase. You still probably won't have all the issues that come at launch, but they could've possibly found some issues related to server load if they did. 
 
They also could've done a segmented relaunch: Allow existing subscribers, or anyone who had at least bought wildstar to log on and perform their item conversions and update their game and whatnot for the first day or two. Lets them get a bit of a load test and more importantly find out about any issues related to conversions. Then, after a couple days, launch free to play and you're mostly dealing with new player influx issues while existing account issues have already been dealt with.	
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Baffles my mind people want to pay sub for these trash manga games.
 
 
Cringe.	
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The fact that people are playing means that the game is playable.  It could be worse if no one at all was able to play.
 
Congratulations, your horizons have been broadened.
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How many MMO's can claim WoW's success?
 
None.
 
How many have failed due to poor launches?
 
Quite a few in the recent years.
 
Who is the ignorant one again?
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			I don't know why anyone is surprised that NCsoft/Carbine dropped the ball on the reboot.  They failed pretty hard back during the original launch day, so it's no surprise that they were again completely unprepared.  Anyone who thought this F2P launch was going to be any different is seriously barking up the wrong tree.   Take a couple days until it calms down and play at your leisure.   Oh...this first weekend is going to be just as bad, so don't lose your mind if there's a login queue fri-sun.  Seriously guys....is this your first MMO launch or something?  You can get mad at the company, but you should be at least as mad at yourself for being stupid enough to rush into the game KNOWING it's going to be flooded.    	
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			lol, I love these threads, they just disappear a few days into launch and then are replaced by the same names saying they hate the game/something else about it to begin with.	
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How many MMO's can claim WoW's success?
 
None.
 
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To those comparing this launch to the launch of other MMO's 10 , or even just 5 years ago , I have a question.
   If this were a car we were talking about , and in particular , the braking system. Let us say that 10 years ago this particular braking system was found to have a serious flaw that not only was easily repeatable , but quite common , would you say that using that breaking system in a brand new car was a wise choice ? Can you not see how certain car buyers would be frustrated to find out that their brand new car is unsafe to drive until the manufacturer replaces it ? Can you not see how getting the response from the manufacturer that they will have a repair for it "soon" would not be satisfying ? Especially if you learned that this same manufacturer released the same vehicle a year earlier ... with the same braking system ?
No , this is not a car , it is an MMO . There is no way to predict how well a launch will go . Bet after the industry has had 10 years to see certain patterns in the release and subsequent success/failure of products , none of the industry players seem to be learning anything . I'm not just talking about Carbine/Wildstar here, I'm talking the industry as a whole.
   Most companies want to keep their code inhouse so that nobody can steal it and use it in their own game. I understand that . Thus , they use their own hardware in their own servers , or use a trusted server host to do so .
   If their server host isn't savvy enough to this industries needs to provide extra server power on a temporary basis to see just how much server capacity they need, then settling them in to the right amount of server capacity after a month or 2 , then maybe they need to change server hosts ..... or spin off a company of their own to provide that service to the industry themselves .
   But the industry really won't do that .... until we , the consumers ASK them too ! We have to quit being apologetic when instances like this happen . That doesn't mean we break out pitchforks and threaten to quit the game. It just means that we tell them "Hey ! We really want your game to succeed , and we really want to be a part of that . We want to be loyal customers , but we see you making really bad decisions on a pretty predictable basis .Until we see you making better decisions , we are going to have to save up our money until you release a more stable product , with a much better gameplan . We will still spend all of that money on your product , but you aren't going to get it until you have publicly announced to your investors and consumers how you plan on rectifying this issue ."
 	
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			This is actually the best thread if anyone needs good laughs, people trying to compare a game that launched 7 years ago to this. How long did carbine have to prepare? How many botched mmo launches has their been? A ton. Wildstar took it to a brand new level by failing at a relaunch thats impressive, nothing like asking millions to come play your game and then set them up with only 2 servers, lmao	
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square soft/enix still has 2 games that are subs only and still alive and kicking. one of them (if not both) compete very well against WoWs numbers. 
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playing when you wait 2 sec before your actions catch up to you is hardly called playing. As for pplz still playing even with this lags... well as Einstain said...
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