120334-support-them-please-carbine

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I've picked up from stream chats over the last few weeks Carbines acknowledgement that they need to support the community more, now more than ever this has become critical!
Being honest most know that planet Nexus orbit shifted, it no longer resides in the goldilocks zone, life on Nexus is not dead...but because of the new orbit it's become more susceptible to troll radiation!
No matter how unfounded a comment is, if enough people say it then it just becomes accepted, the norm, the podcast stream and YouTube community are fighting an uphill battle, you have a great community, a great product.....now lets see some great support!
 
Also Carbine really needs to set-up some sort of daily blog giving players constant snips of information, 10 to 20 minutes of your time each day writing a few lines would go a long way, it would feed interest and help players feel they are part of things! It would also give community sites topics of conversation, always remember the golden rule....bad news is better than no news.
 
Please don't fall into the twitter face book forum trap! Most of the player base will only see information presented to them at the login screen, they will have absolutely no idea about the community events or great websites! Tucking them away in some dark corner of your sites? Hell, after 6 months I'm just finding some of them.
Advertising can be costly and company breaking! But your login screen presents you with “FREE” it needs to change, the blog and the community need to be seen front page, you must scout other MMO'S ? Realm Reborn is the perfect example of a great login screen filled with information! I honestly believe it helped turn that game around.
Word of mouth is still such a powerful tool.....but you still need the words.
 
just incase you don't :) RR login    https://www.youtube.com/watch?v=ufd2CKYu768 I'm 100% sure your fantastic art & tech teams could come up with a much better login screen, giving the community a stage and the players a front row seat.	
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Have to say I agree with this, I do a weekly update which is focused around the Comunity of my Channel at the moment but when i started it on Twitch it was for showcasing Wildstar and the fan creations people threw my way.
With the stream of info slowing and it becoming harder to find i'm focussed around give-aways and my channel as a whole now. :(
 
Wildstar has one of the best communities i've ever been part of as a gamer, with a great management team at Carbine to boot!
any more info that i could share with people would be great as well as the Community getting involved with my Youtube channel and sending me anything they want showcased
 
Also this hasn't been anounced on my channel yet but will be today so i'll put it out there now, What the hell^^
 
I'm looking for Stories! I want to do a series on my Youtube "Story Time" where you can send me your Fiction/Non-Fiction stories and we'll be putting them out on my channel.
I think this is a great idea, i've not seen anything like it so i'm really excited to do it, I just hope Wildstar/Carbine and the Community will get involved with me.
 
Just my 2 cents,
Cheers. 	
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Just saddens me how hard it is for you guys to actually reach the player base and make them aware you exist! Most players will never get past the login screen searching for information, I've had many friends over many years playing MMO's, and the vast majority never even read a forum let alone tweeter.    	
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			This is sadly true, but luckily i view it all as part of the challenge to reach new people. It's all good fun though.	
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Also Carbine really needs to set-up some sort of daily blog giving players constant snips of information, 10 to 20 minutes of your time each day writing a few lines would go a long way, it would feed interest and help players feel they are part of things! It would also give community sites topics of conversation, always remember the golden rule....bad news is better than no news.
 
 
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Oh, if only it was this easy.
 
Here's some insight in working on the non-dev side of the games industry. Nothing is ever 10-20 minutes. Any news post that needs to go out via the main website needs to be approved, checked, staged, and then published. The latter two are fairly easy, but the former's can take a lot of time.
 
If we're posting information on a new update, that's pretty big news. For press sites, for you guys, for everybody really. So that "little update" needs to be approved by Dev (it's correct), Marketing & Publishing (that it presents it in the right way/is on brand etc, and Community (that it's exciting and interesting for existing players).
 
I've written quite a lot of our preview content (the Deep Dives, other news posts etc) and for such simple articles they can take a lot more time than expected.
 
I say this so you guys have a better idea. I'd personally love to do more regular newsposts and content features.
 
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I 100% agree that we need to promote our community events, activities and game info better. Getting on the launcher requires a special type of newspost and as I discussed above, that's can be a bit tricky sometimes.
 
Same with supporting Streamers and YouTubers more.
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You're forgetting to pass it over Legal, wait for the lawyer, and then get a double check from your Project Manager, Partners and agents.
After that you double check it for typo's and send it back in to have the correct version translated again.
 
Then you realize the links are broken and do it all over.
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Haha, I did forget the editor pass and localisation pass! Luckily, Legal doesn't need to get involved in most posts. But competitions! Hooo boooy! You'd think giving out some Rowsdowers and T-Shirts would be easy. ;)
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While I fully appreciate there can be more outs than ins it still needs to happen, being community manager I assume you deal in information, I also assume you are fully aware of the dangers from a PR point of view of not getting ANY information out!
There is absolutely no point in Carbine dealing with the community sites if only Carbine and those sites know they exist!
 
It's gone way past damage limitation.....Wildstar needs to start fighting back   	
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Really good start to 2015 with the info drop and Tuesday show, don't sit on it, keep that ball rolling....you have the attention of the masses....drive that dagger deep  	
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