142639-transferring-back-to-entity-1-not-working-petition-failed

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I made a petition on the eighth day since I had transferred to Entity-2 due to my character not being allowed to return to Entity-1 as outlined in the stickied thread. 
 
The response I got was very generic and stated I can transfer after the 7 day period ends but CS can't move my character under any circumstances.
 
I don't understand why I got that response after I had elaborated that I had been off the server for eight days but it seems customer support is oblivious to this issue?
 
Could someone from NC/Carbine please help? My friend is having the same issue and so are other forum members we CANNOT transfer back after 7 days. It tells us "This character is unable for transfer at this time."
 
Please help.	
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I wasn;t aware it was possible to transfer from the '2nd servers' I think that is the case.
 
The idea was to have a second mega server while they work to stabalise the main megaservers and then, as soon as possible, merge them back into one.
 
Going by the threads tonight/yesterday there are still stability problems on the main megaservers and Carbine was hpoing to have them merged by now.
 
Nothing to do but hold on tight and wait.	
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I wasn;t aware it was possible to transfer from the '2nd servers' I think that is the case.
 
The idea was to have a second mega server while they work to stabalise the main megaservers and then, as soon as possible, merge them back into one.
 
Going by the threads tonight/yesterday there are still stability problems on the main megaservers and Carbine was hpoing to have them merged by now.
 
Nothing to do but hold on tight and wait.
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			Carbine support is pretty bad lately. I get they have a lot on their plates right now, but damn, some of the most pressing issues get no response from them. It's been longer than 7 days for my warrior too and I keep getting an error when trying to transfer back to Entity. You CAN, however, transfer back to Entity as I tested it out with my lower level characters and they're already back on Entity. I have nothing in my mailbox and have never even used the AH, so I'm not sure what's keeping my warrior from transferring off Entity-2. Also, the lag on Entity-2 tonight is horrible.	
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Carbine support is pretty bad lately. I get they have a lot on their plates right now, but damn, some of the most pressing issues get no response from them. It's been longer than 7 days for my warrior too and I keep getting an error when trying to transfer back to Entity. You CAN, however, transfer back to Entity as I tested it out with my lower level characters and they're already back on Entity. I have nothing in my mailbox and have never even used the AH, so I'm not sure what's keeping my warrior from transferring off Entity-2. Also, the lag on Entity-2 tonight is horrible.
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Here is my story :
we start play with my gf on free to play release on iluminai 1. we got huge lags bla bla bla, they release the new server and the free transfer,as they say we can go back anytime if the 7 days pass we say lets go there on i2 to avoid the huge q time lags etc! we both try to move on and i moved normaly as my gf got the "your character is busy" error! we open a ticket and there answer was the same as Clausewitz,very generic and dosnt say anything, it was more like an auto answer!
 
we decide to make for my gf a new character lvl up it on my lvl and play again together! we had both plaied on beta so we got some rewards from boombox etc that she lost as we used them on his first character.but we said ok screw it lets play :-)
 
soooo here it goes again yesterday as we see on i2 the action house is empty and we have passed my 7 days limit on transfer and there is no lags,q times etc etc we said lets go back to i1. I said to my gf you go first because the last time you couldnt move and i could, so if you can transfer i will transfer too.She was able to transfer easy and i was wow they fixed the problem so nice let me just do the transfer too and burn all day on gaming! NOP i got the error that i cant transfer my character this time! I even tried to find the transfer via payment but they had remove it few days before!I am starting to lose it :-/
			
				
	Edited October 12, 2015 by Phantom D. Saiyan Jin	
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Here is my story :
we start play with my gf on free to play release on iluminai 1. we got huge lags bla bla bla, they release the new server and the free transfer,
as they say we can go back anytime if the 7 days pass we say lets go there on i2 to avoid the huge q time lags etc! we both try to move on and i moved normaly as my gf got the "your character is busy" error! we open a ticket and there answer was the same as Clausewitz,very generic and dosnt say anything, it was more like an auto answer!
 
we decide to make for my gf a new character lvl up it on my lvl and play again together! we had both plaied on beta so we got some rewards from boombox etc that she lost as we used them on his first character.but we said ok screw it lets play :-)
 
soooo here it goes again yesterday as we see on i2 the action house is empty and we have passed my 7 days limit on transfer and there is no lags,q times etc etc we said lets go back to i1. I said to my gf you go first because the last time you couldnt move and i could, so if you can transfer i will transfer too.
 
She was able to transfer easy and i was wow they fixed the problem so nice let me just do the transfer too and burn all day on gaming! NOP i got the error that i cant transfer my character this time! I even tried to find the transfer via payment but they had remove it few days before!
I am starting to lose it :-/
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I'm having the same issue and it's getting very frustrating. My warrior on Entity-2 is level 50 now. I've soloed all of the expeditions and have gold medals. I want to start doing vet adventures and vet dungeons and move into raiding. The problem is I want to do this with a guild. Unfortunately most people on Entity-2 are still leveling so there isn't much in the way of endgame guilds there.
 
I really see no reason to play until Carbine fixes this.
			
				
	Edited October 12, 2015 by Wyatt Mann	
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What frustrates me is the response the CS rep gave me was a generic copy paste response as if they didn't care about what I had to say and ignored what I explained.
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I'm having the same issue and it's getting very frustrating. My warrior on Entity-2 is level 50 now. I've soloed all of the expeditions and have gold medals. I want to start doing vet adventures and vet dungeons and move into raiding. The problem is I want to do this with a guild. Unfortunately most people on Entity-2 are still leveling so there isn't much in the way of endgame guilds there.
 
I really see no reason to play until Carbine fixes this.
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I'm having the same issue and it's getting very frustrating. My warrior on Entity-2 is level 50 now. I've soloed all of the expeditions and have gold medals. I want to start doing vet adventures and vet dungeons and move into raiding. The problem is I want to do this with a guild. Unfortunately most people on Entity-2 are still leveling so there isn't much in the way of endgame guilds there.
 
I really see no reason to play until Carbine fixes this.
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			Please help us Carbine.	
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			Who is Carbine?btw still nothing i see all forum posts about this problem and still nothing! ;-/	
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Who is Carbine?
 
btw still nothing i see all forum posts about this problem and still nothing! ;-/
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Carbine made this game.
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oh :D
 
btw i am thinking to made a ticket and ask what  we can do! do you think is waste of time?
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I made a petition on the eighth day since I had transferred to Entity-2 due to my character not being allowed to return to Entity-1 as outlined in the stickied thread. 
 
The response I got was very generic and stated I can transfer after the 7 day period ends but CS can't move my character under any circumstances.
 
I don't understand why I got that response after I had elaborated that I had been off the server for eight days but it seems customer support is oblivious to this issue?
 
Could someone from NC/Carbine please help? My friend is having the same issue and so are other forum members we CANNOT transfer back after 7 days. It tells us "This character is unable for transfer at this time."
 
Please help.
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oh :D
 
btw i am thinking to made a ticket and ask what  we can do! do you think is waste of time?
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Hi Clausewits, 
 
We're very sorry to hear that your CS needs were not met with satisfaction. We take pride in giving our players exceptional customer service. I know that since our free-to-play launch our CS team has been piled under a ton of tickets. While that's not an excuse for your dissatisfaction, I just wanted to let you know that they've been doing the best they can under such circumstances. 
 
Can you please send me your ticket # in a PM and I will personally look into this for you. We will do our best to make this right for you.
 
Thank you for your patience,
 
-Team WildStar
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			CS suggested I leave a guild before transferring just now but I have tried that and just tried that again. Without being in a guild I get the same message.	
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Well, CS told me they are still working on this issue. I am unable to transfer my characters still. If anyone else is having this issue please post here and/or make a ticket.
 
I believe this issue is a large technical problem.
			
				
	Edited October 13, 2015 by Clausewitz	
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I would bet you $100 that somewhere along the line you clicked on a item in your inventory or accepted some mail that then disappeared into the nothing of the DataVoid.... It won't let you transfer because to are tethered to the database, but since its has lost its data linear address (still has the data linking it to your toon) its not easy to find and until such time as they can fix the item pathing issue, transfers and lag will continue.
 
PS just a theory I pulled of the top of my hat :P	
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I would bet you $100 that somewhere along the line you clicked on a item in your inventory or accepted some mail that then disappeared into the nothing of the DataVoid.... It won't let you transfer because to are tethered to the database, but since its has lost its data linear address (still has the data linking it to your toon) its not easy to find and until such time as they can fix the item pathing issue, transfers and lag will continue.
 
PS just a theory I pulled of the top of my hat :P
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In terms of the bottle neck that Carbine's network engineers are working on, it is a database access issue, coding to be more precise but I don't operate at the level of detail, more a holistic person that looks at problems differently. Its the one thing that could not be tested on the PTR, it is the reason Omnibits reset is frozen, its the lag you get when getting loot, mail and XP, Bonus signature, rested and normal... The servers are DOS'ing themselves to hell and in the process the code it getting timed out and lost... so while it may be 1 issue on the Main toon and another on your alt, it could even be affecting your Account Inventory...
 
Qualification in engineering and coding ZERO.... just a thinker me am :)	
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I've been having the same issue. I had wanted to join a guild on entity but was slow getting a response, and with queues I couldn't even log into the server. Since Im in aus by the time it was my primetime and queues had settled, they kept taking it down for maint so I decided to just switch to entity-2 for a week. I keep getting the error: this character can not be transferred at this time message now that I want to move back to Entity-1, and I have no auctions or mail (which is a different message, says it's busy)
 
Frustrating because I also came across a bugged zone quest I've been stuck on for 2 days, as has everyone else I keep seeing go by. I know they're busy so I am content to wait for things to be fixed, but it is kind of at the point I have no point in playing right now if I cant get back on the server to play with the guild I want, and I cant keep doing the quests on the one Im on (yes I know I could make a new character, but already redeemed stuff on my current one)	
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I've been having the same issue. I had wanted to join a guild on entity but was slow getting a response, and with queues I couldn't even log into the server. Since Im in aus by the time it was my primetime and queues had settled, they kept taking it down for maint so I decided to just switch to entity-2 for a week. I keep getting the error: this character can not be transferred at this time message now that I want to move back to Entity-1, and I have no auctions or mail (which is a different message, says it's busy)
 
Frustrating because I also came across a bugged zone quest I've been stuck on for 2 days, as has everyone else I keep seeing go by. I know they're busy so I am content to wait for things to be fixed, but it is kind of at the point I have no point in playing right now if I cant get back on the server to play with the guild I want, and I cant keep doing the quests on the one Im on (yes I know I could make a new character, but already redeemed stuff on my current one)
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			@Kepi, I'm just up the road on the Sunny Coast, but still can't help you. I just promise... burning my social capital there, that things will get better VERY soon . I have 2 toons on Entity-2, lvl50 and lvl22 Exile.. Im happy to help you out in game with anything in the meant time. As Clausewitz says, make a ticket, Im just Sitting pretty for a "Transfer Survivor" Title that Carbine has never offered me.... 	
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Hi Phantom D. Saiyan Jin,
 
Please do make a ticket. We unfortunately can't help track down your issue without a ticket.
 
Best,
 
-Team WildStar
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			I still can't transfer as of this morning. it's pretty frustrating as I wouldn't have transferred in the first place if they didn't tell us we could transfer back and forth.	
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			I got an answer from my ticket they said that the Development Team is aware of this issue and they are working on a resolution, however they don't have a fix or workaround for this quite yet! so the only we can do is whait!	
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I got an answer from my ticket they said that the Development Team is aware of this issue and they are working on a resolution, however they don't have a fix or workaround for this quite yet! so the only we can do is whait!
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I have an update for you guys.
 
CRB_Yaviey told me there will be an update for us in the next downtime to resolve the issue.
 
Thank you everyone for submitting the petitions to help make Carbine aware of the problem.	
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			I just did the transfer guys! i dont know if the problem is fix for all but i just tried and it was succesfull!! 	
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I've been able to transfer after the maintenance. Only took about 10 seconds (after I hit the transfer button, I immediately switched to entity-1 to get on an alt I made, and my spellslinger was already there ready to play)
 
Thanks for fixing it carbine ^_^	
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