132742-first-time-ncoin-purchases

== Content ==
			Hello! For those of you who are experiencing issues with NCoin purchases, here's a few things to keep in mind.  First time NCoin purchases will take up to 15 minutes to clear. Also, for up to 24 hours you may be unable to claim fortune coins, redeem C.R.E.D.D., or gift things. Once this wait period is completed (you'll need to log in / out) you're then free to do all the things.  Team WildStar	
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I haven't even HAD a first time purchase yet,  because "Payment Authorization Failed"
 
You don't want my money?
 
How strange...	
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			are you *cupcake*in kidding me i did not just spent 50 Euros to wait 24 hours LOL. I bought x2 9 bundle fortune coins they were in the account inventory then they disappeared. I was able to use the 50 slots auction bids before as well as get the points rewarded to my overall. I still have 2650 nc coins but i dont have the fortune coins that have just vanished from account inventory as well as cant buy anything now it gives me an error. Wtf is this 24 hours things? More like sounds an excuse because you guys messed up something and want to stealth fix it. I want my fortune coins now not in 24 hours lol	
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			now the store says its updating and just stucks there. "Hold on tight" and nothing happens. Yeah i guessed it right you messed something up.	
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			I really wanted to use my fortune coins... :/ Is the wait going to be a permanent thing?	
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			They messed something up. Lots of people report "insufficcient cosmic points" bug where they cant even use their retroblade mount and their account inventory is messed up. Not to mention the character creation problems . I just spent 50 euros on the store and i am just sitting here cant even use my warpig mount to move around. Way to go.	
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			I didnt see this post till after I bought ncoins and purchased the madame medallions... now I'm waiting till tomorrow to use em I guess... lame.	
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			I think this whole purchasing problem started in the FTP beta where someone was concerned his kid might randomly rack up purchases on his credit card while playing on dad's account. So they put in a few hoops to hopefully prevent that happening. Not that the kid can't have his own account now that its all free. But whatever, safety first! Or at least in the top 10 I always say.	
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			You guys really disappointed all the players lol.	
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Hm, wish I had known that before but not something that will stop me from the purchase.
 
However, it would seem there is a $.80 cent tax with my purchase.  Unfortunately, I am using a gift card and all it has on it is the $20.  Is that tax suppose to be there or is that a bug?  Is there any way to get around perhaps via some employee intervention? 	
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			I for one won't be spending one dime, mainly cause I can't afford anything. Perhaps after 2 yrs of playing I might be able to buy a C.R.E.D.D ingame.	
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			Same thing. I purchased the coins and a friend gifted me fortune coins I cannot even use those. Plus now that I have logged back in the fortune coins she gifted me are gone just poof vanish.	
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I can't speak to the fortune coins disappearing but I can speak to the probable reason for the one-time delay for NCoin delivery and 24 hour CD on other items.  There is a high incidence with regards to unauthorized transactions in relation to any and all digital goods - meaning anything from identity theft to a credit card number obtained and used without permission of the owner.  The gaming industry in particular is targeted by this.  
 
The hold up, in many cases like this, is essentially the MERCHANT PROVIDER (the bank) for Carbine.  Things like the fortune coins, C.R.E.D.D. and gifting are high risk items that can be sold for real cash by hackers.  Therefore, THE FIRST TIME you buy there is a 15 minute delay to get your coins and you can't buy/transfer the other items for 24 hours.  This protects Carbine from getting the whole fee reversed (being out money) and having fed the guys who do illegal cash sales.  It also protects YOU, the end user from rising costs of dealing with credit cards - AND if you are one of the folks who got your Credit Card hacked, it means that at least you won't end up paying for someone else's bill with Carbine.  Once you have purchased, you should not have most of the delays as your relationship with Carbine would be verified. 
 
Like I said, this doesn't account for the vanishing coins - which is a totally separate issue.  What it does offer a plausible explanation why there are delays in the service.  I have my own business and supply digital goods which is why I am aware of some of the issues.
			
				
	Edited October 1, 2015 by MsQuiltALot	
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