142173-8-days-waiting-on-wildstar-tech-support

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Ticket number : 1485133.
 
I have been waiting 8 days for an actual response from wildstar customer support.  4 days ago i got an automated message that actually had nothing to do with my issue.  8 days seems like a awful long amount of time to get any kind of human response on maybe files needed.  Any information from my computer or pretty much anything.  This is very much wearing on my patience and wanting to play this game.  I would like to recommend this game to my friends but how can I when i can't play myself.  
 
Tanakisha
			
				
	Edited October 10, 2015 by Tanakisha	
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			Hey can you tell us a little about your problem?  We might be able to help you out here if you say what's going on.	
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ok so here is the problem:  
I can load into the log in screen just fine.
I can log in just fine.
I can select a character just fine. 
 
Now here is where it gets wonky because 1 of 4 things will happen here:
 
1. the loading bar when full will freeze my computer.
2. the loading bar when full will restart my computer.
3. I can load in for ~5 minutes but then will freeze my computer.
4. i can load in for ~5 minutes but them my computer will restart.  
 
System Specs:  
AMD FX 8350 8-core 4.0 ghz processor
16GB kingston ram
Nvidia GTX 770.	
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You may have better luck over in the support forums than in the GD forum. If you are waiting for technical (cannot get the game to launch and so forth) you might try some of the stickies in the Tech Help forum (https://forums.wildstar-online.com/forums/index.php?/forum/101-tech-help/). 
 
I won't pretend to know what could be causing the delay, but you may check to make sure the ticket is still open. Rocklenry also has a good point when they asked you to mention what problem you had. We might be able to help you (again, the support forum is full of helpful people) if it isn't something that requires data manipulation on their end. (Remember do NOT give any of your account information out. Should be a given, but the world is full of silly people.)	
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Sounds like something is messed up with your PC i'm afraid, maybe your harddrive is the problem.
If you have 2 HDD, try to install Wildstar on the other one and see if it works.
Or...
1.Validate wildstar files in the launcher.
2. Reinstall the whole game if needed.
3. Set the game to absolute lowest in graphics before enter the game.
And have you checked if your PC is overheating?	
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I will try and install it on my non SSD drive.  
 
1. and 2. I have uninstalled and reinstalled the game twice already.
 
3. i will do this after i reinstall it on my HDD.  	
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{| class="blockquote"
 This is very much wearing on my patients 
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{| class="blockquote"
Hello Doctor, what would you prescribe for lower back pain?
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{| class="blockquote"
Good catch thanks
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			Did you ever get any help with this?	
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