146500-wildstar-team-has-zero-item-reimbursement-capability

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So I've had multiple issues here recently with World Bosses not dropping anything. I've ticketed this issue and apparently they are incapable or completely unwilling to replace the item. When we kill a World Boss (and we stay alive and next to the boss) we are supposed to at least get a Bag. My last kill (and a handful of guild mates) we got NOTHING.
 
This is an issue that needs to be corrected. Why kill World Bosses at all if I receive nothing in return? In WoW, they have item reimbursement. If this game ever wants to be even close to the King of MMO's, it needs to Emulate and Out Perform the current one. I know Wildstar is far from that, but it has so much potential. Most of it is lacking with Customer Support, blatantly obvious bugs and Q&A if you ask me.	
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They do have item reimbursement capability - I was able to get a pair of resonators restored after salvaging them by accident due to a bug with the salvage window. My guild has also had items moved from one eligible character to another, so they can do that, too. 
 
The problem sounds like you're asking to be given something you've never had, and I imagine it's difficult for support to track whether you were eligible to receive an item that was probably never even created in the first place due to the bug you're describing.	
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Support has very restrictive ways of handling situations in my experience. I've spent a couple hundred on this game, bought people copies of the game, paid for friends subscriptions, etc. Yet my subscription lapsed at one point and now I don't qualify for the ikthian crawler. Apparently that isn't "loyal" or worth rewarding. While leaving a subscription going 24/7 is the only thing that is. Whilst different I feel it is still relevant to show my point.
 
They have VERY specific criteria that if you've deviated from even slightly then you are seemingly on your own. I don't mind it of course. Every support team must have their limits. It's just frustrating at times.. so I can kinda understand why losing something then feeling left out in the cold is annoying. I've kinda-sorta been there.
 
Again. They kinda have to have limits. It prevents them from spending too much time on certain things or having support be taken advantage of by people. 	
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			Correct me if I'm mistaken, but world bosses no longer drop anything right? I thought they switched them to the bags/crates as rewards no? I haven't done any since F2P but I do know they changed the nature of WB drops...	
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Correct me if I'm mistaken, but world bosses no longer drop anything right? I thought they switched them to the bags/crates as rewards no? I haven't done any since F2P but I do know they changed the nature of WB drops...
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So I've had multiple issues here recently with World Bosses not dropping anything. I've ticketed this issue and apparently they are incapable or completely unwilling to replace the item. When we kill a World Boss (and we stay alive and next to the boss) we are supposed to at least get a Bag. My last kill (and a handful of guild mates) we got NOTHING.
 
This is an issue that needs to be corrected. Why kill World Bosses at all if I receive nothing in return? In WoW, they have item reimbursement. If this game ever wants to be even close to the King of MMO's, it needs to Emulate and Out Perform the current one. I know Wildstar is far from that, but it has so much potential. Most of it is lacking with Customer Support, blatantly obvious bugs and Q&A if you ask me.
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Correct, but I didn't even receive the bag... how are they incapable of seeing that I killed the boss but didn't receive the bag?
 
I guess its time to boycott World Bosses... No reason to kill them in the first place..
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			Woooo, Wraith's United	
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They absolutely drop loot.  I recieved two pieces of gear from Scorchwing a week ago.
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In one of the threads here a CRB employee mentioned that WB no longer dropped loot, just bags. I don't know when they implemented this, but those were their words (I don't remember exactly who but I think it was CRB Caydiem who mentioned it). 
 
Support does have item restore abilities, but It could be that they aren't allowed to or cant restore items you never received or you didn't meet the requirements to get a bag. I'm not sure which is the case, but OP was suggesting it's obviously a bug when It could just be a requirement issue. Though it could also be a legitimate bug too... too little info.
			
				
	Edited November 8, 2015 by Nazryn	
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Correct, but I didn't even receive the bag... how are they incapable of seeing that I killed the boss but didn't receive the bag?
 
I guess its time to boycott World Bosses... No reason to kill them in the first place..
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That can't be true because Healers do NO damage to the boss. Also, like I mentioned I was there and alive and I was currently attacking and damaging the boss when he died. I was tanking him for the last 20% of his life when he died. Many other people who were fighting him received nothing also.
 
How much more info do you really need to realize this was a bug? He didnt drop the BAG.. Not loot as I know they no longer drop LOOT, they drop bags for each person that engaged and tagged the boss. I had engaged him and tagged him and had spent a few minutes fighting before he died.	
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That can't be true because Healers do NO damage to the boss. Also, like I mentioned I was there and alive and I was currently attacking and damaging the boss when he died. I was tanking him for the last 20% of his life when he died. Many other people who were fighting him received nothing also.
 
How much more info do you really need to realize this was a bug? He didnt drop the BAG.. Not loot as I know they no longer drop LOOT, they drop bags for each person that engaged and tagged the boss. I had engaged him and tagged him and had spent a few minutes fighting before he died.
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World BossesWorld Bosses should now properly reward all participants with a loot bag, even if they are not in the tagging group. 
This was from the patch on October 14th. 'ALL Participants". Unless they have changed stuff behind the scenes again, World Bosses and Events are tracked differently.
 
 
Anyone from Carbine that can verify this information?	
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World BossesWorld Bosses should now properly reward all participants with a loot bag, even if they are not in the tagging group. 
This was from the patch on October 14th. 'ALL Participants". Unless they have changed stuff behind the scenes again, World Bosses and Events are tracked differently.
 
 
Anyone from Carbine that can verify this information?
 
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