147579-almost-all-of-my-characters-are-gone-on-both-servers

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And other people are using my names. I made sure I was over the levels required in the merge and still had them as of two months ago. I've been too busy to really devote a lot of time into the game but I wanted to get into it now. I paid to keep these characters since launch and now they're all deleted because some GM wanted to free up my names without my permission or a chance to keep them?
 
I don't know what's going on but this is crazy. Logging in to see all these characters were deleted and not a care for my account taken into account after I've supported this game as a paid player the entire time it was pay to play is ridiculous to me.
 
I've only had this happen once before to a bug and it was one character which was rectified. But someone clearly did an unauthorized name wipe on characters under 10 as even even 6-7s I had are now gone and no email was sent out about another wipe/merge/anything to free up names.	
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To make it more clear, because I'm not sure from reading this:
 
are only your names cleared, or all characters got completely deleted?	
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			Totally deleted. I only have 3 characters out of the 24 I had.	
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Open a support ticket.
They can tell you what happened to those character.	
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			Good luck getting your characters back, I hope it works out for you :)	
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			Chances some GM went nuts and deleted 21 out of 24 of your characters and left the other 3? <1%Chance you have somehow messed something up, or got hacked? >99%File a ticket, a GM will do their job and find your characters.Just leave out the insulting crap about an "unauthorized name wipe" just ask them what happened and give them some actual details about which servers you checked and what names you've seen others using. I have my doubts about your story since we've changed naming systems since launch and any names you've 'kept since launch' would have to be changed to the first name last name system anyway.
			
				
	Edited November 28, 2015 by Lemurian	
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Were these characters above Lvl 3 and off of the Arkships? That's the only thing I can think of that's wiped characters, and they warned us about it. If they weren't, then yeah...they'll be gone.
 
Otherwise all I can say is what the others've said before me: Support!	
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			By "Both servers" do you mean the PvP and PvE server, or both the PvE servers since there are two PvE servers(I'm on NA PvE server, so I see Entity and Entity-2).  If you haven't been on for two months, you may have missed that a bit after F2P they had to make sister servers to handle the load of players.
			
				
	Edited November 28, 2015 by beattlebilly	
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Hello BabyBoy,
 
Please be sure to submit a Support Ticket with all the details.
 
Thank you,
 
-Team WildStar	
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{| class="blockquote"
By "Both servers" do you mean the PvP and PvE server, or both the PvE servers since there are two PvE servers(I'm on NA PvE server, so I see Entity and Entity-2).  If you haven't been on for two months, you may have missed that a bit after F2P they had to make sister servers to handle the load of players.
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			Apparently I missed this Arkship thing, never saw any email about it. Oh well I guess I'll just come up with some new names. :/	
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