107265-customer-support-generic-copy-n-paste

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Does reporting a player ever work?   I know that companies don't want to "Name and Shame", but as a paying customer I'd like to see some proof that customer support is working.    This is even more so with these special Terms of Sevice and End User License Agreement being outlined for everyone to abide by; it would be nice to know that they're be taken seriously and more than just casual warnings are being given out.
 
Most (well over 10+) of the customer service responses are:...
 
We appreciate you helping us to clean up Nexus! Using this report and all of the other reports that have been submitted, we've been able to investigate this character.
 
It's perfectly reasonable that you -Carbine- cannot disclose that a player was suspended, banned, just lightly warned, or whatever else happens.   However would it kill the Support Team to add a bit more personality to the response when telling a player of the situation?   Something along the lines of "We do not condone such activities and will fully investate the situation.   We will look into the chat logs of the time you've provided and make sure that the TOS is being followed to make Nexus an enjoyable place to play in." 
 
 
P.S.   Again against the whole "Name and Shame", but shouldn't Carbine do some examples of what they're doing to clean up Wildstar?  Like make a post with the names *******ed out and a cap of the chat logs that they invested followed by a mention of the punishment that was passed down?    Just the same with hackers/spammers/botters to where 1-2 specific examples are given with names redacted and just the situation and punishment?  It would very much put confidence into the player base.	
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Lopp sorry big one not feel Lopp care. Lopp try harder....
*The Lopp goes to cry in a corner stuffing self with cookies*
 
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The copy paste is a time saver because they get thousands of reports a day.
They could rotate though a few dozen copy pastes to make it seem more personal.
 
Id like to see a weekly post with some of the punishments handed out. With the names blanked out of course.
 
Edit: im for public executions in the captial city of thoes permantly banned :)	
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