150353-technical-issues-from-15-march-2016

== Content ==
			
Hey Folks –
 
As many of you know we had to bring all realms down, as players were experiencing an issue with deleted characters and items across all realms, and our engineers took immediate action to quickly bring down all servers, and investigate. 
As it turns out, we did experience a technical error that requires us to perform a server rollback. We were able to quickly recover much of the database information, but unfortunately we are unable to recover character progression (including items, XP, in-game currency, etc.) for about three hours, from 9:30 AM PDT (1630 UTC) to 12:30pm PDT (1930 UTC).| 
Any items that they purchased and claimed down to their characters – whether via OmniBits or NCoin in the in-game store or from playing Madame Fay’s Fortunes claimed during the timeframe above - will be redistributed to their characters as soon as possible. We will be following up with further details about this in the near future.We are very sorry for the inconvenience, and we are granting 250 OmniBits to those who were affected.Thanks,
Pappy	
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