Support/Technical

This page contains links to FAQs and informative forum threads regarding various issues. If you can't find a solution to your problem here, pop into Live Support Chat or post on the forums - info here. Live Support Chat can also be accessed by typing /supportChat while in-game.
=Installation and Patching Issues=
Issues related to installation of Ryzom, or to errors when attempting to patch Ryzom.
Vista
* Installing Ryzom on Vista
* Patching on Vista ("Patch failed" error)
Linux
* Installing Ryzom on Linux
General
* Common Patch Errors
=Crashing Issues/Error Messages=
Game crashes and error messages.
* Crashes on loading
* "Can't create a window display (1024x768)"
=Display Issues=
* OpenGL and Direct3D - how to set up Ryzom to make best use of your hardware.
=Lag/Disconnection/Login Issues=
* Frequent disconnection with LinkSys routers
* Firewalls and port forwarding - look here if you have connection issues.
* Login errors
=Tricks and Tips=
* Dual boxing (Running two clients on one computer)
* Rystore - Automatically backs up clientside save data (i.e. interface settings) on launch of client
* Manually backup clientside save data
* Increase maximum camera zoom - NOTE: This is not endorsed by the devs or support staff; while using this mod won't get you banned, the CSR team may refuse to help you with technical issues if you are using this mod.