149775-how-to-contact-mod

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I'm looking for a way to get in touch with a mod to ask for help.Before you say anything, yes, I tried reporting my own post,
and no, customer service says that isn't their department.I used my real name here, and I've been trying for a week+ now to get it changed to something more anonymous,
or to simply have all my posts removed and my forum profile too.I feel like all I'm doing is hitting my head against a brick wall.	
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First, you should wait until Monday! 
You could try writing a mail to support@wildstar-online.com or ask directly to DD on her twitter, she normally reads the forum anyway so if you open threads with titles like "Pls Carbine notice me!" you'll get an answer.
 
I used my real name for two of my characters ingame, I don't mind it and it improves immersion xD
 
Edit: It's also possible to have one account for logging in into the game and a different one for the forum, I read. So you could also make a brand new forum account, although I don't think it would delete you old posts or hide the user name.
			
				
	Edited February 20, 2016 by Weer	
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			You've done the one surefire thing to contact a forum moderator which is reporting a post or user. If they haven't gotten back to you yet, it just means they haven't gotten back to you yet. If they responded and said no, then try again and ask to be escalated to a community manager or someone who can help you. Last I knew they allowed one forum name change, but they had to do it themselves, though the newer mods may not be aware of that or it may have changed.Customer service doesn't have the ability to do anything for the forums so a support ticket won't help you.PS- stop asking them to delete your forum profile and/or posts, that just confuses the issue because they don't do that except as part of extreme disciplinary action. Just ask for and focus on getting your handle changed. Simple, direct, gets the job done.
			
				
	Edited February 20, 2016 by Lemurian	
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You can change your display name.
 
Click on your name at the top right.  Choose My Profile.  Hit the green Edit my Profile button in the top right.  In the left hand side menu, choose Display Name.  It will say "You've made X of Y display name changes since *account creation date*.  You are permitted to make 1 changes in a 3650 day period.  Changing your display name will not affect your log in details."  And then of course the name change field, etc...
 
If you've already tried that, maybe try that redphone email address.  theredphone@carbinestudios.com (is that still the right one?)	
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This is the link to the "change display name" page: https://forums.wildstar-online.com/forums/index.php?app=core&module=usercp&tab=core&area=displayname
 
One change allowed every ten years, though....so make it count.
			
				
	Edited February 20, 2016 by TheChuaBrigade	
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			I know Buster modified Tex's name, and had said he'll take reasonable requests... but Buster has moved on to boobs & stuff. Try PMing the other moderators?	
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{| class="blockquote"
 
 
If you've already tried that, maybe try that redphone email address.  theredphone@carbinestudios.com (is that still the right one?)
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{| class="blockquote"
I'm looking for a way to get in touch with a mod to ask for help.
Before you say anything, yes, I tried reporting my own post,
and no, customer service says that isn't their department.
 
I used my real name here, and I've been trying for a week+ now to get it changed to something more anonymous,
or to simply have all my posts removed and my forum profile too.
 
I feel like all I'm doing is hitting my head against a brick wall.
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