IPad Rehab

Jessa Jones is an American YouTuber who is from Maryland and lives and works in Mendon, New York. She is known for her repair videos of Apple devices, specifically iPhones and iPads. She is an advocate for the Right To Repair.
==Business start==
Jones was originally a Biology teacher in a university in New York. She had earned a PhD in Human Genetics from Johns Hopkins School of Medicine in the USA in 2002, and had been teaching Biology to students when a turn of events forced her to become a stay-at-home parent. When one of the family devices found its way into a toilet, Jessa retrieved it (breaking the toilet in the process!) and eventually ended up fixing it.Jessa Jones CORRECTS Apple on data recovery and gets BANNED! on Louis Rossmann's channel
She started a home business called MommyFixit and soon changed that to iPad Rehab and started making repair videos for YouTube. She feels her business model is ideal for mothers and single parents, and encourages women to get to grips with repairing their devices.
==Collaborations==
Jessa is known to collaborate with others, though not especially other YouTubers. One prominent YouTuber she does collaborate with is Louis Rossmann. They have worked together on motherboard repair videos, teaching classes on the subject, and on campaigning for the 'Right To Repair' in the USA.
==Controversy==
Jones has had multiple forum accounts on Apple's support website and has been banned multiple times for attempting to give advice to customers whose devices were broken and who needed their data recovered.Jessa Jones CORRECTS Apple on data recovery and gets BANNED! on Louis Rossmann's channelApple Support Forum Guru Recommends Independent Repair. Then Gets Banned
She has pointed out, on many occasions, Apple's policy of not repairing anything beyond a screen or battery and preferring instead to up-sale customers on newer devices (sometimes at a discounted cost).Apple Authorized Service Centers are not allowed to repair iPhones She, as well as Rossmann, has pointed out how Apple do not care about customer data and will not attempt to retrieve data at the Genius Bar or Apple Authorised repair centres, saying that data recovery is "impossible".
She has also pointed out how Apple have attempted to make it increasingly difficult for third party repair facilities to repair devices or get replacement parts. For example, certain iPhone models will be rendered useless if the screen is replaced, and certain iPhones will lose 'touch ID' functionality if the 'Home Button' is replaced.
Because of complaints about Apple from customers for whom Jones has successfully recovered data, she started the #AppleLiedToMe Series on her channel.
Jones, along with Louis Rossmann and other representatives of the electronics repair business sector, has taken part in lobbying politicians to introduce a legal bill so that companies like Apple will have to provide repair information and parts in a similar manner as is done in the car repair industry.
The argument is that parts for cars made by Ford, Jaguar, BMW or Toyota are freely available for third party repair, that design schematics and other documents are freely available, and that nobody gets into trouble for repairing cars unless they are incompetent.
Further, the argument goes that Apple basically controls the customer devices so much that if they were cars, customers would be forced to buy a new car every time the oil or tyres needed changed.
Further than that, extending the comparison, Apple have striven to make it so that your 'car' will stop working if you change the tyres or oil on it.
Because people like Jones and Rossmann feel this is so unfair to customers and to the repair business, they have taken to appearing in official legal hearings in states in which a 'Right To Repair' bill is being considered.Jessa Jones speaks at Albany press conference in front of legislatureLouis Right to Repair testimony in Maine.
As a result of the complexity of the law and the controlling nature of Apple, Jones had a consignment of replacement screens confiscated worth something in the region of $2,000.
==References==
Category:Educational YouTubers
Category:Review YouTubers
Category:Commentary YouTubers
Category:Tech YouTubers
Category:American YouTubers
Category:Users who joined in 2014