109900-under-attack-yet-again

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So I logged in today to get some dailies done and do some instances, and low and behold 15 minutes in everyone disconnects, there's no NPCs, and I can't do any actions, typing results in 5 minutes of latency before what I type and what appears.
 
So I log out, and it appears the entire log in server is screwed yet again. Just putting the word out.
 
Edited Updates of log in attempts:
 
Update 1: Latest server update as of 6:15 Eastern Standard Time PM still unable to log into servers after a 15 minute grace period of the game being back up.
 
Update 2:
 
 
Update 3:	
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So, are these "network issues" going to be resolved once and for all today or should I just come back when its more convenient? 15 second lag spikes and ultimate death before being booted DOES NOT encourage one to try logging back in again.
 
I'm REALLY trying to have patience with you Carbine buts its becoming more and more difficult.	
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			Deleted this, since my first post was moved	
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			Bad guys doing bad things. A lot of people are saying DDOS because there's this one squad taking credit for the disturbance. #JustAngryThings	
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			Well, as Cougar eloquently puts it #OpsLife ( I hate that stupid tag)	
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I'm REALLY trying to have patience with you Carbine buts its becomming more and more difficult.
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I'm REALLY trying to have patience with you Carbine buts its becomming more and more difficult.
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Its hardware and network issues.
 
And they will be along to lock this thread.
 
 
No DDOS here nope.	
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			This is actually the 5th or 6th time its happened in the last 2 days. Yesterday, it you couldnt even so much as get on the website for about 2 hours, let alone load the game. Which i can understand if its not in their control. But what boggles my mind is, there is absolutely no word on it. No posts or anything. As if it never even happened. Would be at least nice to see a post saying "Sorry guys, our toasters blew up so you cant log in for a while".	
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This is actually the 5th or 6th time its happened in the last 2 days. Yesterday, it you couldnt even so much as get on the website for about 2 hours, let alone load the game. Which i can understand if its not in their control. But what boggles my mind is, there is absolutely no word on it. No posts or anything. As if it never even happened. Would be at least nice to see a post saying "Sorry guys, our toasters blew up so you cant log in for a while".
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This is actually the 5th or 6th time its happened in the last 2 days. Yesterday, it you couldnt even so much as get on the website for about 2 hours, let alone load the game. Which i can understand if its not in their control. But what boggles my mind is, there is absolutely no word on it. No posts or anything. As if it never even happened. Would be at least nice to see a post saying "Sorry guys, our toasters blew up so you cant log in for a while".
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They announced in it, you guessed it, Twitter. Carbine's weapon of Choice:
 
https://twitter.com/Cougardc/status/502532492448919552
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Ahhh, but of course. Maybe I should be sending my monthly sub to them? I DO NOT use social media. If THAT is the only way to get answers initially I think you're shooting yourself in the foot.
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Haven't you heard? YouTube Streamers are all over Twitter and since they play the same flawless game the Devs play, all updates go thru Tweets because apparently explaining to your consumer base in more than 140 characters is anathema.
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			Incoming Salvo.  Brace for impact.	
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			D/C'ed second time today,... I'm done, Carbine. I've tried. I don't even have the patience to make enough CREDD to play this game anymore.	
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			G Dub two.  Also known as Guild Wars 2 to the non leet got DDoS yesterday.  It's perfectly logical that WS could be getting it today.	
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			Enough is enough, NCSOFT you need to invest in some DDoS protection. It's pretty much an epidemic at this point. Never, in my life, of playing over a decade of MMO have I had to deal with this on a fairly occasional instance. DDos is old, its not some new way of attacking and pinging login severs. There exist protection against it, certainly it doesn't cost as much as a stable product right?	
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Oh look.
 
WoW has the same issue.
 
http://us.battle.net/wow/en/forum/topic/11040485095
 
 
Go back to wow.. and get DDOS there also.
Link is just 1 example of this year already.. and i heard they got hit yesterday also.	
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			Somebody named LizardSquad claims responsibility.	
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			le sigh.. got home early to play some WS, and I cannot do anything beyond look at my housing plot.	
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Did i decided to start playing this game in a bad time??... is this the way the game behaves regularly? it's giving me the wrong first impressions.... :/ 
 
i'm gonna think it twice now before i invite my friends to buy the game.. :/ ... i'm the lab rat.. :D	
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when this will be fixed?! it's outrageous, now for two days i can't play, no info on what's happening, when game will be back online.. 
maybe take maney for three more months and end the game?	
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Oh look.
 
WoW has the same issue.
 
http://us.battle.net/wow/en/forum/topic/11040485095
 
 
Go back to wow.. and get DDOS there also.
Link is just 1 example of this year already.. and i heard they got hit yesterday also.
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Did i decided to start playing this game in a bad time??... is this the way the game behaves regularly? it's giving me the wrong first impressions.... :/ 
 
i'm gonna think it twice now before i invite my friends to buy the game.. :/ ... i'm the lab rat.. :D
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Carbine and NCSoft,
 
Please think about removing your Twitter presence unless Twitter decides to take action against these hackers who continue to use Twitter to stroke their egos.
Without Twitter, they will grow bored of DDOSing without the joy of seeing people's frustrations.
 
Also, Please contact Twitter and let them know how much money you are losing/wasting dealing with this problem.
Twitter is liable for these actions if they are brought to their attention and they choose not to act.
 
Players,
 
Deactivate your Twitter account.  Tell Twitter you are doing so because they do not care about you as a customer.
Stop replying, retweeting, etc to these guys and any in the future.  Do not follow them just so you can know if they are taking down the servers.
This newest hacker is gaining Twitter followers at an alarming rate and I have a feeling these people are the victims of their hacking.
Go to the account once, report the account to Twitter, and never go back to the page.
The more views, retweets, follows, etc, the more these guys will continue to do it.
 
Please post below and sign this commitment to ignore these hackers.
The more of us that band together, the quicker the problem goes away.
 
We may not all be hackers or computer savants but we can all "deny" these reprobates any further enjoyment.
 
Dyscord
Avatus	
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			If you are looking for answers from the devs and such, the forums tend to NOT be the way to go. Twitter is where it is at. Sometimes Reddit. The servers' current behaviour is due to DDOS attacks affecting many games. The few moments of respite is because the culprit changed the game that the program is attacking.	
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They announced in it, you guessed it, Twitter. Carbine's weapon of Choice:
 
https://twitter.com/Cougardc/status/502532492448919552
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Did i decided to start playing this game in a bad time??... is this the way the game behaves regularly? it's giving me the wrong first impressions.... :/ 
 
i'm gonna think it twice now before i invite my friends to buy the game.. :/ ... i'm the lab rat.. :D
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{| class="blockquote"
They announced in it, you guessed it, Twitter. Carbine's weapon of Choice:
 
https://twitter.com/Cougardc/status/502532492448919552
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Carbine and NCSoft,
 
Please think about removing your Twitter presence unless Twitter decides to take action against these hackers who continue to use Twitter to stroke their egos.
Without Twitter, they will grow bored of DDOSing without the joy of seeing people's frustrations.
 
Also, Please contact Twitter and let them know how much money you are losing/wasting dealing with this problem.
Twitter is liable for these actions if they are brought to their attention and they choose not to act.
 
Players,
 
Deactivate your Twitter account.  Tell Twitter you are doing so because they do not care about you as a customer.
Stop replying, retweeting, etc to these guys and any in the future.  Do not follow them just so you can know if they are taking down the servers.
This newest hacker is gaining Twitter followers at an alarming rate and I have a feeling these people are the victims of their hacking.
Go to the account once, report the account to Twitter, and never go back to the page.
The more views, retweets, follows, etc, the more these guys will continue to do it.
 
Please post below and sign this commitment to ignore these hackers.
The more of us that band together, the quicker the problem goes away.
 
We may not all be hackers or computer savants but we can all "deny" these reprobates any further enjoyment.
 
Dyscord
Avatus
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I'm really starting to hate that Carbine isn't posting ALL the relevant information on the forums. We always have to go looking for it on YouTube, twitter (official WS and devs themselves), reddit etc..... It's really starting to annoy me.
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Not just NCsoft but also other games are getting hit so yep don't just feed into it.
 
Social media is nothing more then what reality tv is a cesspool of people crying for attention to their unimportant selfs. 	
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			I have gotten back in couple times, but ping keeps playing tag with the 2k mark	
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Sadly, they've been pretty clear that they aren't going to change.
 
They like being about to blast out short, to the point Tweets. There are also a lot fewer Twitter-users than Forumites - and they tend to be most interested players and less aggro about things.
 
While I would like more information posted here, I've given up caring. I'd rather wait for someone who cares enough to post than be forced to participate in the hellholes of Twitter or Reddit.
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			No one actually uses twitter or reddit. So why make that your go-to outlet for information? Post on the forums to let people know whats going on. Localize it, rather than spread it all over the damn internet. Just expect the game to be down all day. At least until its bedtime for the idiots responsible. It is a school night after all.	
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No one actually uses twitter or reddit.
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			most of them use the #wildstar tag.  Thats the one I watch	
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			I wouldn't ask them to actually respond to everyone disgruntled reply, just to post on the game's own forum to let us know what's going on. I try to avoid twitter. :/	
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Uh ... that is probably the most inaccurate statement I've read all day.  :blink:
 
The *worst* part about the Twitter thing is you honestly have to subscribe to like a half-dozen different people. Cougar has his own, Wildstar itself has one, each of the Studio heads have one and THEY ALL post information without anyone bothering to consolidate it anywhere.
 
It's very "modern" but VERY VERY unprofessional.
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Ok let me rephrase. As i stated, it needs to be more localized. And as a restate, no one that is relevant uses twitter. Its a social media built around tweens that have an addiction to constantly knowing what their favorite celebrity is doing at every moment of every day. No one over the age of 21 has a twitter account. And those that do, used it once. Realized what it really was. And never logged in again. Who the hell cares what everyone you know is doing at every moment?
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#ImEatingLunchLOLOLOLOLOLOL
 
Pretty much sums up 90% of twitter posts. Now you dont need to make an account.	
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I understand it's convenient to the Devs just to tweet it, but it's rather not for the players. I think I'm going towards the non caring point as well :(
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Ok let me rephrase. As i stated, it needs to be more localized. And as a restate, no one that is relevant uses twitter. Its a social media built around tweens that have an addiction to constantly knowing what their favorite celebrity is doing at every moment of every day. No one over the age of 21 has a twitter account. And those that do, used it once. Realized what it really was. And never logged in again. Who the hell cares what everyone you know is doing at every moment? Regardless, localize the information on the forum, where everyone is guaranteed to see it. Not just the 16 year old girls.
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#ImEatingLunchLOLOLOLOLOLOL
 
Pretty much sums up 90% of twitter posts. Now you dont need to make an account.
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Ok let me rephrase. As i stated, it needs to be more localized. And as a restate, no one that is relevant uses twitter. Its a social media built around tweens that have an addiction to constantly knowing what their favorite celebrity is doing at every moment of every day. No one over the age of 21 has a twitter account. And those that do, used it once. Realized what it really was. And never logged in again. Who the hell cares what everyone you know is doing at every moment? Regardless, localize the information on the forum, where everyone is guaranteed to see it. Not just the 16 year old girls.
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No one actually uses twitter or reddit. So why make that your go-to outlet for information? Post on the forums to let people know whats going on. Localize it, rather than spread it all over the damn internet. Just expect the game to be down all day. At least until its bedtime for the idiots responsible. It is a school night after all.
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			That's just a *cupcake* poor business model to put your web services on the same machines/network as your product platform. Anyone with an IT degree they got in night classes would be able to tell you that. An attack on one will topple the other. And considering how insanely easy it is to take down a website... that's just cutting security in half. Everything NCSOFT does is outsourced. Hell, even their login authenticator is outsourced. So why pile all services on to one calculator and run it from that?	
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Lets be real, first they use twitter because far more people utilize twitter than these forums. Also while NCsofts servers are under attack they cant really bust out current info on the forums now can they?
 
Also its pretty ridiculous that people are treating a DDoS attack as if its Carbines fault. I mean for one they are targeting NCsofts servers, and secondly DDos attacks are notoriously hard to defend against. People should just calm down a bit, do something else for a while. I want to play to, it sucks we cant, but coming to the forums to bash carbine for something out of their control is silly.
 
Bash them for something they deserve, like the current state of PvP.  	
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			http://map.ipviking.com/?_ga=1.106938115.1477390587.1388686673#	
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			No ones bashing carbine for the attacks. It's stupid that these kids think that attempting to destroy an entire company is fun. People are just upset at how long it took to get word out. It's been going on for almost 24 hours now and someone just now noticed a mention on twitter and forwarded it to everyone on the forums. Twitter is a place for businesses to advertise. Not to pass information along on. Which is why most people out of their late teens tend to avoid twitter.	
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			I just wonder how they're (the attackers) doing it. So many bugs in the game, maybe some 'bugs' with OpsSec too. What do you think?	
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No ones bashing carbine for the attacks. It's stupid that these kids think that attempting to destroy an entire company is fun. People are just upset at how long it took to get word out. It's been going on for almost 24 hours now and someone just now noticed a mention on twitter and forwarded it to everyone on the forums. Twitter is a place for businesses to advertise. Not to pass information along on. Which is why most people out of their late teens tend to avoid twitter.
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Why can't they use the forums?  :(
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			Confirming DDoS attacks is about the worst thing you can possibly do as the attacker will feel they obtained their goal and then it will simply feed more attention to them, what they want.it's like trolling DNFTT is the best stance to take.	
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I just wonder how they're (the attackers) doing it. So many bugs in the game, maybe some 'bugs' with OpsSec too. What do you think?
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Update/Bump....Bumpdate: Since Carbine's lack of transparancy on this issue especially on the forums I'm taking it upon myself to update this thread for people coming to the forums for information.
 
The servers came back up as of 15 minutes ago and then suffered another wave of attacks, going back down. Currently Unable to log in as of 6:15 PM Eastern Standard Time. I will also be editing my original post for time tables.	
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Update/Bump....Bumpdate: Since Carbine's lack of transparancy on this issue especially on the forums I'm taking it upon myself to update this thread for people coming to the forums for information.
 
The servers came back up as of 15 minutes ago and then suffered another wave of attacks, going back down. Currently Unable to log in as of 6:15 PM Eastern Standard Time.
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I contest your protesting about posting being able to log into the game or not on the game fourms. This is for people trying to figure out whats happening who don't live in the social media sphere of the internet, I.E. reddit, twitter.....
 
Im not glorifying anything, I want to play the damn game and I'm going to let other people trying to get back in the current status of things while I try. On the other hand, I could play something else too. In the end if the forum mods feel this is not productive they are more then welcome to close/lock the thread.	
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Since I am paying 15$ a month for this service and am receiving interruption including unplayable latency, disconnections, and being unable to access the service, will I be receiving any compensation for my time / money? 
 
Some of us have limited playtime, and when the service is inaccessible for long periods of time, that's it for us for the week.	
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I think about now everyone knows that all NCsoft servers are being hit. Not just wildstars, even GW2 isn't commenting on it officially. 
 
You were already told what is happening, if you really feel like you must get an official message to actually feel informed then well, yeah.	
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Since I am paying 15$ a month for this service and am receiving interruption including unplayable latency, disconnections, and being unable to access the service, will I be receiving any compensation for my time / money? 
 
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 :( been trying to get our guild through silver SSM as it's the last one they need..spent 8 hours trying to get it done.
Finally gave up.
Hope it's fixed soon. It's really sad to see this happen.
<3	
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Does your car dealer/manufacturer give you compensation if some assholes pour sugar into your tank?
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Does your car dealer/manufacturer give you compensation if some assholes pour sugar into your tank?
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Twitters popularity and usage are irrelevant. If the forums are down, then obviously they cannot post an announcement on them for the community to see.  However, they should be posting info to all the sources commonly used by the player base to update people on status and issues.  These forums, reddit, and twitter equal 3 places to post.  Is anyone seriously arguing that it is too much trouble and/or poor business to take the time to make 3 posts to keep the community informed rather than give an easy excuse for people to rage at them?  
 
I have little sympathy for Carbine and some of the raging I see at them because some of it is of their own making, and they repeatedly fail to take simple steps that quiet some of it down.
 
Of course it's true that there will always be people who complain and they will never please everyone.  However, they just feed the trolls with their own lack of professionalism.	
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Most cars have built in security on the tank holes now.
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I hope this game works out, I really do.
 
edit: hopefully just beginning glitches that will get fixed all nice and cozy	
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You do realize that a majority of the time, the website server is also down.  So they couldn't post it if they wanted to.  Twitter is a work around to inform the playerbase of what is going on.  They have been slacking today on updates for some reason though.
 
By the way, it is some kids DDosing again.  If you get mad at Carbine for that, then you beyond ignorant.  Any company or website can be DDos'd by a 10 year old.  There is not too much you can do to prevent it from happening.  VPN's, Tor, and BotNet rule the world.
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			Wells Fargo lied to me to about a DDoS attack too, blamed it on a virus my computer had.	
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And where exactly are you getting your information seeing as they have stated so far they don't know the problem. Alarms going off at the NOC etc. Sounds more internal to me. They have had no problem at  all letting people know when its DDOS...
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 They have had no problem at  all letting people know when its DDOS...
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Wells Fargo lied to me to about a DDoS attack too, blamed it on a virus my computer had.
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			As I posted the last time this happened. Amazing how easy this is, doesn't it cost them money?	
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And that's relevant to the analogy.... how?
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I just wonder how they're (the attackers) doing it. So many bugs in the game, maybe some 'bugs' with OpsSec too. What do you think?
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On topic:
I wonder how many of the attacking bots are also compromised Wildstar accounts without 2-step...
			
				
	Edited August 21, 2014 by BusterCasey
	
		Content	
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Yeah, someone said it best.  If you say it's a DDoS attack, bring up their names, whinge about the effect they have, you're feeding the vandals.  This is just a bunch of people walking up and throwing rocks through the windows of your house.
 
At least this is better than the last time we got hit with DDoS attacks.  Damn near crippled the servers for two days.  It's really hard to protect servers with authentication as well, since you KNOW where the traffic's going, you can't just catch it all in a honeypot.
 
I was in the camp that was like, "Why don't they come out and say it?"  They're probably just not trying to give the hackers the power or control in this situation; they're saying it's a general connection problem they're handling.
 
I'm okay with that.	
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And where exactly are you getting your information seeing as they have stated so far they don't know the problem. Alarms going off at the NOC etc. Sounds more internal to me. They have had no problem at  all letting people know when its DDOS...
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I still do not understand what's the point of all this. Do they want something besides annoying players and mmorpgs devs?
 
You can't just do this for fun and not get anything from it. That's a waste of time.	
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And where exactly are you getting your information seeing as they have stated so far they don't know the problem. Alarms going off at the NOC etc. Sounds more internal to me. They have had no problem at  all letting people know when its DDOS...
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You can't just do this for fun and not get anything from it. That's a waste of time.
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			You don't play any other games?	
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I still do not understand what's the point of all this. Do they want something besides annoying players and mmorpgs devs?
 
You can't just do this for fun and not get anything from it. That's a waste of time.
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I still do not understand what's the point of all this. Do they want something besides annoying players and mmorpgs devs?
 
You can't just do this for fun and not get anything from it. That's a waste of time.
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and then what? kill themselves?
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			Log in admits an attack. "Malicious attacks. It's a war."	
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I still do not understand what's the point of all this. Do they want something besides annoying players and mmorpgs devs?
 
You can't just do this for fun and not get anything from it. That's a waste of time.
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			LOL, it's not a ddos.  NCSoft broke their cheap Korean knockoffs of real server tech with yesterday's "maintenance."	
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			Since they love to tweet everything, why not add the Twitter feed on the the side of the forums page.  It I can do it on my website I am sure they can manage to do the same,  Blam everyone is informed and they can keep on using Twitter...	
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LOL, it's not a ddos.  NCSoft broke their cheap Korean knockoffs of real server tech with yesterday's "maintenance."
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He's probably the dude that sold them the knockoffs.
 
It's how he knows!	
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https://www.youtube.com/watch?v=1YiYBoeci7k
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Yes maybe every company with major server hubs should buy a RioRey and make all those people who DDoS rich since they obviously invented it lol. Sad how people in this world make money but its the reality of things. You would be surprised how we as consumers are forced to ...consume......no im not a conspiracy theorist. >.<
 
"Get people sick, get rich by inventing the vaccine"
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Well, your analogy was flawed and sucked, so I merely answered your question in a reasonable manner.
 
If something happens to my car outside of warranty, I pay insurance for comprehensive coverage in the case of vandalism.  Because I pay them for a service, they take the risk of vandalism, not me.  I don't ask Honda to fix my car, I ask my insurance to pay for the damages.  That's a better analogy for you.  
 
Further, after browsing the ToS, it seems that I am not entitled to any refund or compensation.  However, many services do provide credit / some form of satisfaction when they are unable to meet the service they usually provide.  It is not uncommon for service providers to credit / compensate in the event of service interruption be it at their fault, or an outside factor.  They do this to mitigate customer dissatisfaction in hopes of retaining the customer for this and any future service interruptions.
 
Thanks for your snarky remark, but your input toward my question is no longer needed and I'd appreciate it if you'd add me to ignore like I'm doing to you now.
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			i was curious so i went and found the DDOS Attack map...most hackers these days are operating out of China funny thats where the gold farmers are...Carbine just banned numerous accounts lately...do the math....AND STOP BUYING GOLD	
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I still do not understand what's the point of all this. Do they want something besides annoying players and mmorpgs devs?
 
You can't just do this for fun and not get anything from it. That's a waste of time.
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You don't play any other games?
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			Well WOW and FF14 servers has an 8 hour maintenance, think the same thing happen to them ?	
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			I know it hit Blizz last night.  They went down almost the exact same time NCSoft did.	
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Sadly, they've been pretty clear that they aren't going to change.
 
They like being about to blast out short, to the point Tweets. There are also a lot fewer Twitter-users than Forumites - and they tend to be most interested players and less aggro about things.
 
While I would like more information posted here, I've given up caring. I'd rather wait for someone who cares enough to post than be forced to participate in the hellholes of Twitter or Reddit.
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This has always been one of my biggest complaints about the dev team. I have this image in my head of Cougar going "LOLZERZ! Forumz?! That's old school! Look kids, I'm tweeting, I'm cool. Look how hip the dev team is! LOOK AT ME! Millennials please like us!". They just expect the people that really care about the game to consolidate that info and tell the rest of us.
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This has always been one of my biggest complaints about the dev team. I have this image in my head of Cougar going "LOLZERZ! Forumz?! That's old school! Look kids, I'm tweeting, I'm cool. Look how hip the dev team is! LOOK AT ME! Millennials please like us!". They just expect the people that really care about the game to consolidate that info and tell the rest of us.
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			thank you Cougar +1 like	
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Ahhh, but of course. Maybe I should be sending my monthly sub to them? I DO NOT use social media. If THAT is the only way to get answers initially I think you're shooting yourself in the foot.
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<paraphrase> ... Twitter is up when our forums are down.  Social Media is easier to manage on the go than forums.... </paraphrase>
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Not so much, no :)
 
The reason I use twitter instead of forums for things of this nature is pretty simple; during these types of malicious attacks - the forums are unreachable. 
 
Not to mention that I'm very often not at my desk when this stuff happens. Twitter is FAR easier to post while on the move, between cubes of the guys working their butts off, while in a meeting, and generally it's just suited far better to *my* style of communication when this type of thing happens. One of the other things that I do is to coordinate internal emails (also easier to use than the forums when on the move) to make sure that the community team is involved and informed so that they can update the community in the ways that they've decided to do so according to their team policies. 
 
 
Ultimately though, talking about malicious attacks is a very delicate balance. If we acknowledge the Bad Guys, that feeds them. Not to mention we can't really talk about what we are doing, as they are watching us as much as you are. If we tell YOU what we are doing, we are effectively telling the Bad Guys the same things. I'm trying to find the balance between enough transparency (acknowledging connectivity issues) without feeding the ego's of those doing the malicious activities. 
 
It's also a very fluid thing, as soon as we implement a counter measure, and we see concurrency rising and services restored, they can do a thing on their side and get around the blocks we put in place and then we have problems again. It's a game of cat and mouse (or as I like to put it a Cold War of constant escalation and action/reaction). Even when the attack subsides or we stop it, we are still dedicating multiple resources for hours afterwards to monitor, research, and continue working on future countermeasures. 
 
I'm sorry that our players have been on the receiving end of these malicious attacks that have impacted our service, and those of other industry leaders in gaming, and I'm sorry that one of the most effective defenses we have in these battles is to not talk about it at all. I know we haven't gotten this balance right, but I know that I'm still working on it (and I suspect the Community Team is as well).
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			I'm waiting for NCSoft, Blizzard, companies who are constantly harassed by BotNets to start offering bounties for the prosecution of the bot runners.  I mean, if Sabu will turn State, it's not that unreasonable that, for enough cash, others will start gimping their own heard.	
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Hey everyone,Since this incident is well over, I'm going to go ahead and lock this thread. If new issues arise, feel free to post about them.
 
Thanks,Team WildStar	
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