133760-addressing-the-complaining

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What's going on everyone? I know were all noticing the same thing. Unnecessary complaining in game and on forums. So I want to address the issue and make some things clear and possibly (HOPEFULLY) get some people to relax.
 
We are all excited about the Wildstar: Reloaded (transgression to F2P). It is a great idea and I haven't seen so many people on in a long time. Chat has been filled with people chit chatting and the capital cities are full of people we haven't seen in forever and new people that we warmly welcome. 
 
So first off, I'd like to welcome all the new players to Wildstar! Also, I'd like to welcome back all the older players who have returned. We missed you!
 
To start addressing the issues of complaining. 
We all know that the Wildstar servers are experiencing issues. Lag, spikes, rolling restarts, etc. etc. But, lets get a few things straight. The Megaservers Wildstar has been using since they were originally released have not been under any stress relatively close to what they are under now with the release of F2P. There will be problems. There will be LAG. 
Lets keep in mind that Carbine Studios and NCSoft have been planning this launch for a while now. It was clearly difficult to pin point how many new players there would be and how many players returning there would be. I'd like to give them props for having what is honestly, a smooth launch, because there is no perfect launch/re-launch of a game. There will always be lag and unforeseen issues with the sudden increase in player base and new systems implemented. 
 
So, before you go ingame and rage in chat continuously about how the game is lagging, or how there are spikes, remember one thing. We are ALL dealing with the same thing. If you find an issue that no one else seems to have noticed, instead of bashing Wildstar in chat or talking trash and complaining, come to the forums and make a post or submit a ticket. 
Raging in chat and bashing Wildstar in chat does nothing but cause other people to not want to play because, lets be honest here, no one wants to hear how much your time is more important than anyone elses. Just make a post on forums or submit a ticket. BELIEVE ME, the devs and moderators do infact see these. I made the first complaint about a bug that made it so NA server Entity players couldn't TP from house to Thayd without getting stuck on the load screen. I got a reply within 5 minutes of that post. 5 MINUTES. Thats fast.
 
The devs and moderators are paying attention. They are taking your posts and your issues and doing these rolling restarts and sudden maintenance to fix these issues. Give them some time and give them a well deserved Thank You for all the work they are constantly putting in to making this re-launch as easy as possible and making the game run as smooth as possible so that EVERYONE can enjoy it.
 
So come on guys, stop complaining in chat and stop bashing Wildstar, Carbine and NCSoft. They are working their butts off to satisfy you and make this game even more epic. 
 
Sorry about the long post, but someone needed to say something about it. Wildstar isn't and won't lose players from making the game run smooth. They will lose players when chat is filled with unnecessary complaints and rude comments. That doesn't help anyone.
 
Once again, WELCOME to all the new players, were excited to see you playing and enjoying the game and WELCOME BACK to all returning players.
 
I'll see you in Nexus,
         Tau	
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			Well said ;]	
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			https://infinitesummer2015.files.wordpress.com/2015/08/crying-slow-clap-gif-photograph-7.gif	
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			It's just a standard MMO (re) launch.  People will either understand that or they won't.	
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			I wish more people would be this sensible. Well said man.	
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I think the guys behind the scenes deserve a lot of praise.  They're busting their hump trying to resolve all the issues, while at the same time dealing with unwarranted criticism which borders on abuse.  And at least they're keeping us all in the loop with whats happening which is what some larger companies should learn how to do.  Yeah it's frustrating-but our frustration will be nothing compared to what the devs and tech staff are feeling right now.
 
Thanks for all the hard work guys	
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Two kinds of people will read this thread:
 
1. The ones who wholeheartedly agree with this thread -> They'll read it entirely, like it, and possibly reply.
2. The ones who don't. -> They'll read the first 2 lines, stop reading, and create another thread complaining about something.
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Two kinds of people will read this thread:
 
1. The ones who wholeheartedly agree with this thread -> They'll read it entirely, like it, and possibly reply.
2. The ones who don't. -> They'll read the first 2 lines, stop reading, and create another thread complaining about something.	
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			Lmaoo there is always at least one fanboy that tries to make it seem like everyone is complaing about nothing. I believe it is ok to complain about sitting in que for a long time just to realize the game is unplayable due to terrible lag.	
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			I agree that rage is unnecessary although just as expected as a bad launch is. Actually you could write the exact same thing about dealing with forum rage that you did about dealing with launch issues, because it is even more inevitable. But that is a different topic. As for the awful launch... well it's not surprising that's for sure, but that doesn't mean it should be excused either. Not all MMO launches are failures even though most are, so it is not impossible to do right. If we just quietly accept a terrible job they will save money and stop even trying.	
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Lmaoo there is always at least one fanboy that tries to make it seem like everyone is complaing about nothing. I believe it is ok to complain about sitting in que for a long time just to realize the game is unplayable due to terrible lag.
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At least they can't downvote :P
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Lmaoo there is always at least one fanboy that tries to make it seem like everyone is complaing about nothing. I believe it is ok to complain about sitting in que for a long time just to realize the game is unplayable due to terrible lag.
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I'm going to copy/paste what I said in a different thread, since it is just as relevant here:
 
A few things:
 
1) This is a video game, not real life. That being the case, no one should be taking these issues seriously enough to be insulting the devs.
 
2) Lag/queues are actually pretty normal for most MMO "launches", and some of it is simply outside the control of the studio.
 
3) That said, not being able to even create a character is NOT normal, and suggests something seriously wrong with Carbine's planning of this event.
 
I am not a troll bashing Carbine, nor am I a white knight defending their mistakes. I am a realist, who sees both sides of the situation. Some of what happened today is legitimately Carbine's fault, and they deserve the blame and bad PR for that. Even so, this is still a video game, and not some life or death situation people should be having a fit about.
 
I'll also add something new for this thread: complaining about other people complaining is still complaining. So if you don't like complaining, then don't be a hypocrite and do it yourself.
			
				
	Edited September 30, 2015 by Lovecraft_Jones	
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I'm going to copy/paste what I said in a different thread, since it is just as relevant here:
 
A few things:
 
1) This is a video game, not real life. That being the case, no one should be taking these issues seriously enough to be insulting the devs.
 
2) Lag/queues are actually pretty normal for most MMO "launches", and some of it is simply outside the control of the studio.
 
3) That said, not being able to even create a character is NOT normal, and suggests something seriously wrong with Carbine's planning of this event.
 
I am not a troll bashing Carbine, nor am I a white knight defending their mistakes. I am a realist, who sees both sides of the situation. Some of what happened today is legitimately Carbine's fault, and they deserve the blame and bad PR for that. Even so, this is still a video game, and not some life or death situation people should be having a fit about.
 
I'll also add that complaining about other people complaining is still complaining, so if you don't like complaining, then don't be a hypocrite and do it yourself.
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Guess i should not be shocked at the bias defense of ""It's a launch day!"...yet it really isn't....If BMW suddenly made series 5's free i would not expect the engine of the already built car to stop running.
 
 
Now i got this quot from someone else post earlier but i feel this best says it all i agree all the negative talk and running carbine/wildstar team into the ground isnt fair i mean stuff happens on big patch days sometimes but we cant just put this (mess) witch is whats it turned in to behind the (its a launch day) im comon lets stop fanboying this and be real they had the server in place all the codes were there they did a major patch and while i would expect some problem here and there maybe some restarts and lags and maybe some stuff not working........i did not expect the game to have all the restarts/maint all night/day and not have anything fixed.....so i think they deserve some of the flack there getting...(ofcourse) this is my Opinion and prob doesnt mean much to many but i putt it out there anyway.........Happy waiting all cant wait to get back in and play :)	
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I'm not complaining,
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Of course not. And I'm sure some of the people who you are calling complainers would say the same thing. But did you check with them first to get their permission to call them complainers? JK, I know you didn't. So here is my point: if you get to label someone else as a complainer without their permission or agreement, then it is only fair that other people get to do the same thing to you, without your permission or agreement.
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Of course not. And I'm sure some of the people who you are calling complainers would say the same thing. But did you check with them first to get their permission to call them complainers? JK, I know you didn't. So here is my point: if you get to label someone else as a complainer without their permission or agreement, then it is only fair that other people get to do the same thing to you, without your permission or agreement.
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Do you actually believe this is a logical way of thinking?  :blink:
 
If someone is complaining, they're complaining. If they aren't complaining, they aren't complaining. You can call a roach a flower, but that doesn't make it a flower. 
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			No different than the first release of Wildstar.	
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Here is the problem: by definition, ANYONE who is simply giving their opinion about ANYTHING they aren't happy about is complaining. By definition, the OP of this thread is in fact complaining, because he is giving his opinion about something he doesn't like, which is the behavior of the people he says are complaining. But getting beyond a strict definition, "complaining" is open to interpretation. One person's complaint is another person's valid criticism. And since there is no way to "prove" one way or the other, then it is silly to resort to labeling people "complainers" in the first place. If you disagree with what someone is saying, then explain why. If you disagree with HOW someone is saying it, explain why. But when you start calling them a complainer, you are getting to the point where you can just as easily be called one too.
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Critcism=Productive
Complaining=Non-Productive
 
OP was addressing "complaining"...not too hard to distinguish between the two, is it?	
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I'm going to copy/paste what I said in a different thread, since it is just as relevant here:
 
A few things:
 
1) This is a video game, not real life. That being the case, no one should be taking these issues seriously enough to be insulting the devs.
 
2) Lag/queues are actually pretty normal for most MMO "launches", and some of it is simply outside the control of the studio.
 
3) That said, not being able to even create a character is NOT normal, and suggests something seriously wrong with Carbine's planning of this event.
 
I am not a troll bashing Carbine, nor am I a white knight defending their mistakes. I am a realist, who sees both sides of the situation. Some of what happened today is legitimately Carbine's fault, and they deserve the blame and bad PR for that. Even so, this is still a video game, and not some life or death situation people should be having a fit about.
 
I'll also add something new for this thread: complaining about other people complaining is still complaining. So if you don't like complaining, then don't be a hypocrite and do it yourself.
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Funny how OP is railing on people complaining in chat in the game.. I'm 6000 in queue currently, cant even get in to chat to even complain :P
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			Funny how OP is railing on people complaining in chat in the game.. I'm 6000 in queue currently, cant even get in to chat to even complain :P	
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			I'm willing to wait a few days while they work out the lag issues since I expected a rocky start.  Content wise I am liking what I am seeing so I am willing to cut them a littlle slack.  Besides congestion = more players which the game was severely lacking so I am happy in that aspect. 	
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			Nice post OP. I will only say that it is a little frustrating waiting in a queue to then wait in a infinite loading screen. But your right... it will smooth out.	
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Most gamers who have played other MMOs know there are issues on a "launch" day. However, as I just came back to the game with it going F2P, I was totally shocked to see only one of each type of server.  That is not good planning by any means, not even for F2P.  They had multiple servers when it was a subscription only game (at least back when I played it), so have more open for "launch" and merge them after the first week.
 
As it stands now, I can't see myself rounding up my other gaming friends to come back. A lot of us prefer the F2P games simply because we don't feel pressured to log in all of the time to justify paying for a game. That said, what's the point if you can't log in because it's only one server?
 
So yeah, I'm putting the kids to bed and will download another book to read while I wait. Hopefully I'll get in this evening before I have to sleep for work in the morning.
 
 
P.S. Damn you Carbine! I just wanted to love your game again! LOL	
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{| class="blockquote"
Most gamers who have played other MMOs know there are issues on a "launch" day. However, as I just came back to the game with it going F2P, I was totally shocked to see only one of each type of server.  That is not good planning by any means, not even for F2P.  They had multiple servers when it was a subscription only game (at least back when I played it), so have more open for "launch" and merge them after the first week.
 
As it stands now, I can't see myself rounding up my other gaming friends to come back. A lot of us prefer the F2P games simply because we don't feel pressured to log in all of the time to justify paying for a game. That said, what's the point if you can't log in because it's only one server?
 
So yeah, I'm putting the kids to bed and will download another book to read while I wait. Hopefully I'll get in this evening before I have to sleep for work in the morning.
 
 
P.S. Damn you Carbine! I just wanted to love your game again! LOL
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			Yes OP we are dealing with the same thing. Im seeing a 48 minute wait right this second and Id rather be in game than typing this, because like most people my time matters too. But the frustration factor isn't toward others in the same que. Im not mad at anyone BTW... B)​  Its toward a plan that failed to handle the user load on purpose, to save costs. Pure speculation says this wasn't an accident. And this isn't their first rodeo either so I give them no slack for this even if it was a booboo. Whitewash this all you want but in so much as proof, Im just as right as you are...	
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