138001-subscriber-rewards-we-were-supposed-to-get-on-9292015

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I purchased this game during Beta, and played for a while and trhen I had an active reoccuring account since 5/1/2015 and it will renew in 11/1/2015 (was a six month sub).  In my account settings it shows that my account is active until November, and in game it says I have "Signature service".
 
However, I did not receive ANY of the following promised items:
* Ikthian Crawler mount* Two new titles: “Living Legend” and “Nexus Loyalist.”
* A Disco Snoglug companion pet
* Four months of Signature service (my Signature Service will expire in 11/1 if I don't let it auto renew)* Exclusive DJ Caretaker housing décor item* A new housing music track
 
Did anyone recieve these?  I created a support ticket 5 days ago, zero response so far!
 	
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I purchased this game during Beta, and played for a while and trhen I had an active reoccuring account since 5/1/2015 and it will renew in 11/1/2015 (was a six month sub).  In my account settings it shows that my account is active until November, and in game it says I have "Signature service".
 
However, I did not receive ANY of the following promised items:
* Ikthian Crawler mount
* Two new titles: “Living Legend” and “Nexus Loyalist.”
* A Disco Snoglug companion pet
* Four months of Signature service (my Signature Service will expire in 11/1 if I don't let it auto renew)
* Exclusive DJ Caretaker housing décor item
* A new housing music track
 
Did anyone recieve these?  I created a support ticket 5 days ago, zero response so far!
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That exact list of  rewards is for having a non-stop, uninterrupted subscription from the original launch last year, all the way up to the F2P launch. If there were any considerable interruptions in that, like not playing for a month or more.. eligibility is lost ( on the crawler and one of the titles ) You should have everything else though if you were subbed since May.
 
"Additionally, as a reward to those who were continuous subscribers from WildStar’s launch until the transition to free-to-play, we’re giving away an exclusive Ikthian Crawler mount, an exclusive DJ Caretaker housing décor item, a Disco Snoglug companion pet, a new housing music track, four months of Signature service, and two new titles: “Living Legend” and “Nexus Loyalist.” These bonuses will be granted to these players on September 29, 2015."
 
"If you missed out on launch, but you maintain your subscription from June 15 until launch on September 29, you’ll receive everything except for the Ikthian Crawler mount and “Living Legend” title."
 
I'd say maybe repost this in the Help forums with your ticket #. Whatever you do, do not re-submit another ticket as it will dump you back at the bottom of the queue.
			
				
	Edited October 6, 2015 by TheUnnamedAurin	
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That exact list of  rewards are for having a non-stop, uninterrupted subscription from the original launch last year, all the way up to the F2P launch. If there were any considerable interruptions in that, like not playing for a month or more.. eligibility is lost.
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			There's a known issue and they're looking into it.  When they sort it out you should get most of those rewards (bar the crawler and living legend title).	
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There's a known issue and they're looking into it.  When they sort it out you should get most of those rewards (bar the crawler and living legend title).
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Oh? Well, that's a start. :D Got a source for that info?
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BTW, I submited my tickes over 7 days ago and no rewards yet, so I made another one.
 
My 2 tickets are:
1505022 and 1456508
 
That was way before there were any posts.
 
PS: According to the post yu linked, they think they resolved it, they didnt resolve it.	
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