147216-no-realms-are-available-at-this-time-help

== Content ==
			
Hello,
the server is down or a bug ?
 
ty,	
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Hi matistylee,
 
All realms should be up at this time. Can you please try again and let us know if you see them?
 
Thank you,
 
-Team WildStar	
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continues the same,
 
any solution?	
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Eep! Please put in a Support Ticket here: https://support.wildstar-online.com/hc/en-us
 
Good luck,
 
-Team WildStar	
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Good rule of thumb. If you are having issues that affect your ability to log in, put in a support ticket first before contacting someone (posting on forums).
 
I am not bashing you. I am an account manager for a telecom carrier. My customers sometimes call me if their internet goes down, and my first question is always "What is your support ticket #?" Why do I ask this? To condition my customers to always call service first. The reason is sometimes I am at client meetings or am not able to take the call, so if they leave me a voicemail saying their internet is down and expect me to fix the problem, it may take me 1-2 hours to get to the voicemail, which is 1-2 hours of them still being down with nobody looking into it.
 
It's better for my customers to leave me a message saying "Hey, our internet is down at XX:XXam/pm, here is our ticket #" That way when I follow up after I get the message and they are still down, the ticket is in the system and I can escalate it.
 
Just trying to help :)	
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