117459-character-loss-no-gm-response-since-1026

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When I heard the megaservers were coming, and that they would cap off at 12 toons unless you already had more than that, I scrambled to make all the 35 alts I had in beta (the ones I hadn't already created, after all). After the merge happened, I scanned down my character list and noticed I had only 30. I'm missing my three Granok, one of my Aurin, and one of my Exile humans—all characters I had logged into and redeemed Boom-Boxes on (I had over 100 Boom-Boxes in my account inventory at launch).
 
Is the limit on the megaservers 30 characters, across the board? Why pick those arbitrary ones to erase? Why didn't they overflow onto the PvP megaserver? I made a ticket a few weeks ago, and the last update according to my email and the support website was October 26. Is there a high ticket volume right now, or something? If there is no way to restore my lost characters, I can probably live with just remaking them, assuming more slots are added to the megaservers. (It's not practical for me to remake the alts on the PvP megaserver, since I wouldn't be able to play them.)
 
And to those who try to claim I have too many characters: Why would Carbine give us 35 different class/race combinations if they didn't expect us to play them all?	
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Did you log all of them in prior to the move?   Characters below a certain level not logged in for a certain specified amount of time were deleted.
 
 
"All characters of level 3 or more will be moved with all their stuff. All guilds, arena teams, circles, mail and auction items will also be moved. All level 1 and 2 characters that have not been logged into the game within 30 days will be deleted. So if you have one of those that you’d like to keep, now is time to act!
What will happen to my character name?"	
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{| class="blockquote"
 Why would Carbine give us 35 different class/race combinations if they didn't expect us to play them all?
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			If you didn't care to make the chars before, why not just go remake those 5 on the PvP server?	
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