109869-carbine-doesnt-care-about-bugged-people

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Edit: Correction.  Minutes after this post, MrSmiley looked into this issue and provided my friend with an update and explanation.  This is the kind of customer support I want to see in a game, only without having to go on a rant to get it.
 
 
There is a lot of negativity in the community, yes, but Carbine has brought it upon themselves.  I have played a lot of MMOs in my adult life, including open and closed betas, and this MMO is by far the most buggy one I have experienced.  The response from Carbine on major issues would be laughable if it wasn't so tragic.
 
I started this game with a group of 4 friends.  We are currently down to 2 of us.  My one friend left playing hasn't been able to login in a few days.  He submitted a ticket, and 3 days later, the only response he received is:
 
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Thank you so much for letting us know about this.  The Development Team is aware of this issue and they are working on a resolution, however we don't have a fix or workaround for this quite yet.  Please keep an eye on our forum posts where we are tracking known issues and providing updates as we have them.  Please also be sure to review the Game Update section of the forums regularly as any bug fixes or new content will be posted there.
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Hey there,
 
Can I get a ticket Id for your friend?	
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Spy Hunter quest in Whitevale is horrible.  Guaranteed death.  You just started whitevale, you are level 22, and suddenly 2 level 25 mobs spawn.  Not to mention all the time you spend trying to find them
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There's a reason they put this quest in the midst of dozens of guards.
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Except when the guards come and help, you only get 1% completion.  Plus, they don't always come to help hence guaranteed death. 
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Hey there,
 
 
Your friend is experiencing a stuck issue with player housing. While the response they got a little lacking of information, their ticket has been included with the small group of other players experiencing this issue. They should have been told about the issue specifically and that we were working to fix it (which should be later today).
 
I am already working with our teams to make sure the responses sent to this are proper.
 
Thank you for bringing this to our attention.	
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Hey there,
 
 
Your friend is experiencing a stuck issue with player housing. While the response they got a little lacking of information, their ticket has been included with the small group of other players experiencing this issue. They should have been told about the issue specifically and that we were working to fix it (which should be later today).
 
I am already working with our teams to make sure the responses sent to this are proper.
 
Thank you for bringing this to our attention.
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I agree that there are many bugs (many more than you listed) that need to be fixed and hopefully will be in the near future.  Plenty of posts already about bugs so no need to elaborate.
 
However, I haven't experienced most of the ones you listed and some of what you listed are not bugs.
 
If you are talking about the explorer path mission where you have to kill a monkey, I did the same thing as you. What I didn't realize though (but figured out when I got to the correct monkey) was, like a lot of the explorer quests, there is a radar bar that fills as you get closer to the objective.  Remember to use that and objectives are a little easier to complete.
 
Spy Hunter quests, as previously commented on, is not a bug.  Use the guards or find some friends.
 
I haven't had problem finding leather by killing animals. But yes, not as easy as mining ore or collecting relics -- but it's not a bug.
 
Mobs that reset - yes that's a bug and annoying.
 
Technologists End Game crafts?  We really need the Expert Research added so we can make the better cores and gadgets but we make some pretty dang good buff food.  (I agree, Techs are nothing to write home about at end game)
 
and all the others you list, I haven't personally experienced them...yet. 
 
Hang in there though.  
 
While this game is buggy, I don't know of any that hasn't been buggy.  Even WOW still has bugs.  And I haven't been on EQ in years but that was very buggy in the beginning (times where you couldn't even play for days) and I'd bet that there are still bugs to be found in the game.  
 
The bugs are frustrating and annoying but you learn to work around them.  Have a buggy ability? Find another until it's fixed.  Only able to use your "Back into the Fray" with 3 minute CD every 10 Minutes because it won't slot correctly?  Well, in my case, forget you even have it slotted or maybe slot Bail Out.  Quest isn't working?  Try again the next day or skip it.  
 
Even with all the bugs (and nerfs) I still enjoy the game. If I get frustrated because I repeatedly get killed in WPvP by someone (or groups) in 1800 or even 1500 gear while I'm wearing my crafted gear doing dailies, I switch to an alt for a while and learn their abilities to help me later in PvP or I'll catch up on some crafting or run an adventure or mentor down to help some friends.
 
If you truly are not enjoying the game, it is ok to find another that you do.  Why force yourself to do something you don't enjoy?  It's only a game.   	
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Hey there,
 
Can I get a ticket Id for your friend?
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If you are talking about the explorer path mission where you have to kill a monkey, I did the same thing as you. What I didn't realize though (but figured out when I got to the correct monkey) was, like a lot of the explorer quests, there is a radar bar that fills as you get closer to the objective.  Remember to use that and objectives are a little easier to complete.
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I do enjoy the game.  This is the first MMO I have actually stuck around for endgame content.  I posted because I see all my friends and guildmates leaving, and I want this game to succeed.  The plummet in population over the last 3 months is scary for those of us who want to get into the 40 man raiding content, and not seeing how that is going to be possible.
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Oh look, a developer that does, infact, care about these issues.
 
/thread
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sorry, my bad.  I read it as bugs that you were majorly annoyed with.
 
so, yes, I agree with your frustrations.
 
On the plus side though, outfitters should be able to charge more for their goods as compared to tailors and armorers.  (haven't compared the prices so don't know if they are or not)	
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On the plus side though, outfitters should be able to charge more for their goods as compared to tailors and armorers.  (haven't compared the prices so don't know if they are or not)
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			40g on your sever?  Wow, I've been paying between 80g and 1.5p per per piece.  Not sure what the DHPCs are going for here.  As a technologist, I don't use them...and can't make them :(	
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Just chiming in to say that the "Spy Hunter" quest in Whitevale is truly, truly terrible.
 
Last time I was in Whitevale this exchange occurred in /zone:
 
Player A: What's up with the Spy Hunter quest?!
Player B: It sucks balls.
Player C: Does it suck all the balls?
Me: Yes. All of them. Big hairy balls.
 
Several other players chimed in agreement. (This was a while ago when there were still a fair number of folks in Whitevale). Player C apparently hadn't had to do it yet and thought Player B was exaggerating. No. 
 
The problem wasn't so much the level of the spies when I was there. It was the following:
 
1. If there are multiple people doing the quest (not much of a problem now but it used to be), the spies spawn slowly enough that getting to 100% takes forever.
 
2. If your spy happens to spawn near a guard, yes, the guard will kill it -- and you will get no advancement in your percentage.  Which slows things down even further, as it means there's no point in using about one-third of the spy spawn points. 
 
I suppose right now with no other players doing the quest, taking down the spies might be harder, but when I did it the problem was too many people hunting too few spies, and not the other way around. Eventually a Guildie pointed me to a location (west side of town, snowy patch below a small cliff) where several spies reliably spawn and could be farmed with no interfering guards.  I passed the word around whenever anyone asked in zone, which was often.  I called it "the secret spy poker game location."  
 
This was the first quest in Wildstar that I came to deeply, passionately hate, so I remember it very clearly.  And it's on the main story quest line, so if you skip it, you miss a chunk of story and have to pick it up later, so I gritted my teeth and got it done. I sure was tempted to ditch it though.
 
I just had to share that un-fond memory. I now return you to your regularly scheduled bug complaint post. 	
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