Heather Ward

Heather Ward is an agent for the Strategic Homeland Division, stationed in New Jersey. She is featured in various promotional material for Tom Clancy’s The Division 2 and is a protagonist of Tom Clancy’s The Division: Extremis Malis.
After the outbreak of Green Poison, Ward joined the Camden Settlement in New Jersey and helped defend it from attacks by hostile factions. She eventually formed a cell alongside agents Caleb Dunne and Brian Johnson.
== Biography==
Ward once studied law with the goal of becoming an entertainment lawyer. After a friend was killed in a botched hostage negotiation, she instead decided to join the FBI’s Critical Incident Response Group. She later obtained a PhD in Psychology at Georgetown University, where her thesis on the “Catastrophic Mindset” attracted the attention of the Strategic Homeland Division. She was eventually recruited by agent Brenda Wells.
During the outbreak, Ward helped defend the Camden Settlement alongside three other Division agents and helped provide food by hunting wild turkeys in the spring. In February 2016, the settlement was accosted by the Founders, a local paramilitary group, who began demanding weekly tributes of supplies in exchange for upholding "security". After Ward refused their offer, they returned with a mortar and machine guns and began a months-long string of attacks against the settlement. While the residents managed to fend them off, the Founders would always return, stronger and better armed each time. By March, Ward was the only agent remaining.
At around the same time, a young member named Timmy defected from the Founders and sought to join the settlement. Agent Ward took him in, initially believing he was a spy whom she could feed false intel, but Timmy eventually proved himself trustworthy, although he continued to regret his past--something Ward had intended to discuss with him.
=== Tom Clancy's The Division: Extremis Malis ===
A month later, Ward encountered Division agent Caleb Dunne, who had come to Philadelphia searching for a woman who had murdered his partner Mathias Kaminsky. After fighting off an attack by the Founders together, Ward introduced him to Timmy. Upon hearing Dunne's physical description, Timmy identified the woman as "Mantis," who had previously visited the Founders' headquarters at Independence Hall. At Ward's insistence, he reluctantly agreed help them infiltrate the compound under cover of night.
Inside, they killed a member of the Fathers, but found no trace of Mantis. Dunne recovered a SATCOM receiver while Ward and Timmy planted explosive charges in the armory until the Founders detected them and sounded an alarm. The agents destroyed the armory and extracted to the sewers, but Timmy was shot and killed in the escape. Ward resisted the urge to blame Dunne for Timmy's death and acknowledged that his sacrifice saved many more people, but that it would still haunt her for the rest of her life. With the Camden Settlement no longer in immediate danger, Ward decided to accompany Dunne to Fort Meade and attempt to decrypt the recovered transceiver.
In Maryland, they met agent Brian Johnson, who joined their cell. The three agents bonded and recuperated for several weeks, until the NSA tracked Mantis' signal a farm outside Fredrick. The team killed Mantis's Black Tusk soldiers and destroyed Mantis' escape vehicle. Dunne overpowered Mantis and began choking her to death in a rage, only relenting at Ward's insistence.
As they detained Mantis, the SHD Network went offline, and their watches displayed the coordinates “38.8975, -77.0375”. The trio then escorted Mantis to the nearby Fort Detrick, only to find it destroyed. A Black Tusk sniper then shot Mantis through the head and departed.
Her cell subsequently followed their watch coordinates to Washington, D.C., where they arrived two weeks later.
=== Tom Clancy's The Division 2 ===
When Aaron Keener and the Cleaners resurfaced at Coney Island, Ward left Washington, D.C. and traveled to New York alongside Dunne and Johnson. 
=== Tom Clancy's The Division: Hunted ===
Ward eventually relocated to Houston, Texas, the location of the SHD’s Texas Core. Two weeks after the facility was attacked by Black Tusk, Ward contacted Brenda Wells and regretfully informed her that Black Tusk had been aided by Maira Kanhai - a former Division agent who been reported killed-in-action. Shocked that Kanhai was alive and refusing to believe she’d gone rogue, Brenda led her cell to Houston in search of their former comrade.
== Personality ==
Heather Ward is a relentless optimist and an excellent reader of individuals' motivations; after meeting Caleb Dunne, she immediately deduced that his pursuit of Mantis was part of a personal grudge, and reminded him that their goal was to capture and interrogate her, not to kill. She was also able to exploit Timmy's guilt about his past with the Founders to secure his cooperation, although she felt guilty doing it - even more so after his death, which she acknowledged would haunt her for the rest of her life.
Among her teammates, Ward is the most sensitive to the emotional well-being of the others. She was instrumental in convincing Caleb Dunne to forego his revenge and spare Mantis's life. After the attack on the Texas Core, she was also reluctant to inform Brenda Wells about Maira Kanhai's death, as she knew it would devastate Wells to learn that her former disciple had not only been abandoned in the Gulf Coast, but possibly gone rogue to work with Black Tusk.
==Equipment==
*In promotional trailers for Tom Clancy's The Division 2, Ward carries a Vector SBR .45 ACP with an attached Osprey .45 Suppressor, a Tactical .308 with an attached VX-1 Scope (12x) and SR-7 Suppressor, an LVOA-C, and a M32A1 Multi-shot Grenade Launcher. An exception is the Ubisoft E3 2018 trailer for Tom Clancy's The Division 2, where she carries a TAC-50 C Rifle while Brian Johnson carries an M32A1.
*In the promotional action figurine, Heather Ward is armed with a Lightweight M4 rifle, M9, Flashbang Grenade, M32A1 Multi-shot Grenade Launcher, and a Stinger Hive.
*In Tom Clancy’s The Division: Extremis Malis, Ward also carries a Carbine 7 and a Military M870.
*The statue of Heather Ward included in the 'Dark Zone Edition' of Tom Clancy's The Division 2 carries an LVOA-C and a Flare Gun. 
*Heather's backpack trophy is the American Flag.
==Trivia== 
*A 30cm-tall statue of Heather Ward was included in the 'Dark Zone Edition' of Tom Clancy's The Division 2.
==Other Media==
===Tom Clancy's Elite Squad===
Heather Ward was featured in Tom Clancy's Elite Squad as part of The Division faction. She is a Hero character with the abilities Demolitionist and Artillery Turret, and Squad Perks Emergency and Intimidating.
==Appearances== 
*Tom Clancy's The Division: Extremis Malis
*Tom Clancy's The Division 2
*Tom Clancy's The Division: Hunted
*Tom Clancy's Elite Squad
Category:People
Category:The Division 2
Category:Division Agents