137966-why-status-communication-is-that-poort

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I woke up, wanted to play a little and maybe fill my Elderly Gem week bar before weekly reset which i was told is at 12:00 pm CEST and then started to study.
I saw it was maintennace, ok, np It would be up in less than an hour so I waited  to realize game servers werent up yet, so wait for 15-20 minutes..  servers wasnt up and then got a warning saying there was a delay after due time. 
Really? Can't you tell that before? Is it realy that hard to post "sorry, but it is taking longer than expected" before the time they would be up? It is really that hard to make a tweet less that 2 hours later the expected maintenance due time? Why the cupcake do you even have a "server status" forum then?I'm not being sarcastic, I would really want someone to explain me if it is not that easy as I think to post more accurate times or at least when the time is up and not 2 hours later. IF you are ending at 11:00 and it is 11:05 and you haven't finished I think it is easy to tell "not finished yet" and not wait another hour and half making people think it is almost finished and wait for nothing.
Unless they really want us to be expectating the game and frustrated because of not being able to play. But I don't think thats the best decision.
 
Sorry for my English, Im Spanish and angry.
			
				
	Edited October 6, 2015 by Thevic	
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They DID post that it was being delayed before the initial estimated time had passed.  For me, on PST time, servers went down for maintenance at 12 midnight, and was estimated to be up at 2 am (they DID also say there could be delays in the initial post).  At 1:42am we were notified that the maintenance was being extended for 30 more minutes.  A mere 3 minutes past the 30 minute delay, they posted again saying it would be another 30 minutes.
 
Maybe you miscalculated the time from one time zone to another, but they did notify us of delays.  One was 18 minutes BEFORE the original estimate, and one was 3 minutes after the second estimate, so they actually did more than what you're asking for.
			
				
	Edited October 6, 2015 by CapnSensible	
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			When they give a window for maintenance there is always an assumed "but it may take longer" even if they don't say it. That is true for ANY online game.Sometimes they don't know they'll have to extend maintenance until they're doing their final checks right near the end, and it's not easy to update the notice in time.With all the problems we've had lately, I'd much rather they extend the window than bring them up only to discover problems and have to bring them down again.	
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			https://forums.wildstar-online.com/forums/index.php?/topic/137661-scheduled-maintenance-06-oct-2015/	
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Extensions to server maintenance periods are the result of unforeseeable circumstances that necessitate additional time. I'd assume that would be really easy to understand.
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			Extensions to server maintenance periods are the result of unforeseeable circumstances that necessitate additional time. I'd assume that would be really easy to understand.	
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			eu maintenance should be done in eu-night! its fkin annoying always have to be the 2nd in line. are we paying less? right now all ami-servers are up, eu still down, like always....
			
				
	Edited October 6, 2015 by DFrabbit	
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. IF you are ending at 11:00 and it is 11:05 and you haven't finished I think it is easy to tell "not finished yet" 
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WildStar Operations @WildStarOps 
Scheduled maintenance for all Megaservers has been extended to 3.15AM PDT / 6.15AM EDT / 10.15AM UTC.
 
And now it is 10.27AM UTC and still no update. Or am I wrong?	
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WildStar Operations @WildStarOps 
Scheduled maintenance for all Megaservers has been extended to 3.15AM PDT / 6.15AM EDT / 10.15AM UTC.
 
And now it is 10.27AM UTC and still no update. Or am I wrong?
 
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Look again
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Extensions to server maintenance periods are the result of unforeseeable circumstances that necessitate additional time. I'd assume that would be really easy to understand.
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Yeah, I know that. And in my job I could have unforeseeable circumstances that necessitate additional time too, but If i realized  i'm not getting the job on time I always try to tell that ASAP. Unless I knew it would be just a little longer, and I have no status support, i had to tell this myself.
The fact is if it is r eally that diffcult for support people to realize they can't do the work in time so they can tell before. Now we have the message 15 minutes after duetime telling it will take them more time. 
They sure knew they were having foreseeable circumstances as they knew the lag problems we have, so it would not be ordinary maintenance. Wouldn't be easier to tell "maintenance will take 4h" instead of "2 hours" "1 more" "half an hour more" "just a few minutes" "another half an hour".
In my opinion that denotes few professionality.
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There are worse things that could happen in your life than the mild inconvenience of a game you want to play being temporarily unavailable.
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Well, the thread in the Server Status sub-forum looked like it was kept pretty up to date.
 
The delays gave me enough time to make breakfast, coffee, and get a batch of bread dough started in the breadmaker, so it's all good for me :D	
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Sure, and you sure have better things to do than answer me, but yet here ayou are. ;)
Why?
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In any MMO, when they give maintenance times you always add another hour on top of whatever they say.
 
That way you are never disappointed when it's delayed and if it comes up on time (very, very rarely) you can be pleasantly surprised. 	
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			Well, at least today they said 3 hours and I knew i should not be waiting. 	
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