124360-hi-everybody-im-back

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I have been only dropped my sub for like a week, but I am back and bringing new blood!
 
She is running into some issues tho. She is from Sweden, and the key I got from Amazon won't let her put in the code with the dashes. The code system in Wildstar blocks her from putting the final number.
 
If she removes the dashes, it says it is invalid. She did use the 10 day free trail, so I am wondering if it bound her so we cannot use the USA key I got from Amazon.
 
We also tried adding her game code first before her serial. Didn't work. Right now she is waiting on a ticket. I personally hate it when you have to wait on a ticket before you get into a game. I had to do it for Christmas when I got GW1. Earlier that month they changed it completely from entering your code on NCSoft to a much more complicated system. It took almost 2 weeks before a reply.
 
Is there anything we can do that we did not think of yet?	
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			Yeah, open a ticket with Support. They are fast, friendly and almost always helpful when things like this pop up! (Oh, I missed she was waiting on that. Patience then!)	
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			didnt read but welcome back	
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			small moan...wish they would print the codes normal, 8 can also look like B or G, N can look like H and so on	
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			Make sure she is in the right region for the code. EU vs NA.	
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As far as I know, our guild leader said it did not matter that she needs to be in the USA for a USA code. He mentioned someone in EU, that has a key for USA and EU on his account. There is some kind of trick to it. From what he discribes it sounds like he can play with his US friends one day, then go play with his EU friends the next.
 
She does want to play USA, and from what I gathered the game you buy locks you to that region. So even if she is in Sweden right now, getting a US code should bind her to the US servers to play with her friends from US. I am sure she would like to play with EU as well, but she doesn't have the money for two games, and two subs.	
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			The code region absolutely matters, so double check.	
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The code region absolutely matters, so double check.
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On the account, though?  She has a NA game code, from my understanding.  The game code matters, but can you have both game codes on the account?  Or do you need to have another account listing a US address to use a US game code?
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The address you list doesn't matter. What matters is where you purchased the game from. The things that have to match are your account type + key type. It sounds like she may have an EU account type, trying to apply a NA key (or vice versa). Support can certainly help with those issues. :)
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if she she created the 10 day trial (EU) and try to put a NA key it wont work, it will be easy to create a new 10 day trial NA and put the NA key
 
this is the EU page to create an account
https://www.wildstar-online.com/uk/freetrial/
 
this is the NA page to create an accounthttps://www.wildstar-online.com/en/freetrial/
 
i think it will be an easier solution dude	
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if she she created the 10 day trial (EU) and try to put a NA key it wont work, it will be easy to create a new 10 day trial NA and put the NA key
 
 
i think it will be an easier solution dude
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As far as I know, our guild leader said it did not matter that she needs to be in the USA for a USA code. He mentioned someone in EU, that has a key for USA and EU on his account. There is some kind of trick to it. From what he discribes it sounds like he can play with his US friends one day, then go play with his EU friends the next.
 
She does want to play USA, and from what I gathered the game you buy locks you to that region. So even if she is in Sweden right now, getting a US code should bind her to the US servers to play with her friends from US. I am sure she would like to play with EU as well, but she doesn't have the money for two games, and two subs.
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Not if she wants to keep her current characters though, starting over isn't always so fun! :)
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It's resolved. Support converted her to US region. She signed up at wildstar.com and like many pages on the net, I took her to the EU one instead of the one I linked.
 
She just had a 10 day trial with like 4 characters at level 10. No biggie.	
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			glad your problems are solved, see you on nexus	
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			Aye. See you there! Perhaps my friend will be with me.	
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