133823-so-im-paying-to-look-at-a-queue-screen-right-now

== Content ==
			The same way you always would. Contacting support. Which is what you should've done instead of creating the thousandth of these alike threads.	
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			You don't. Your payment grants you access. It's launch day. There will be queues. Suck it up cupcake.	
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			How do I go about requesting a refund?	
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Contact support.
 
Are you new to online gaming? (Honest question.)
			
				
	Edited September 30, 2015 by UnityGN	
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			I am paying to stare at an infinite loading screen :)	
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			lol all I have seen today has been the little rat running in the wheel.  Is this the new class?!? 	
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			I like the loading screen o.o.  Don't see the problem.  Good looping music.  Not as good as Countdown to F2P though.  Oh well, second monitor + anime = problem solved.	
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greydog
 
dont you be talking about chua that way.	
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make sure to check your account page. alot of us are not even getting our signature status that we payed for according to account management.
 
it says i have no active sub even tho im payed until dec 12th	
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			What if the loading screen had a minigame to play?	
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			Nice, one less person to wait behind in queue :)	
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			Hey, I've been stuck in queue for the past 45 minutes and there is only 6 minutes left! Have some patience!	
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			do you only pay for cable when you watch it?  this is a similar concept, but frustrating none the less.  Hope they get the issues resolved.	
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			Honestly the queue you get as a subscriber is nothing compared to the free players. The highest queue time I ever had on Entity was 24mins while free players are getting 25 hours. Trust me, the paid queue is a lot better than the free one.	
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			Honestly even if you got to play, the lag makes the game pretty unplayable atm.  Wish they would just take the servers down until they got it fixed.	
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do you only pay for cable when you watch it?  this is a similar concept, but frustrating none the less.  Hope they get the issues resolved.
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Not the point. Some people have tested this, with a subscriber and a F2P player each trying to log in at the same time from the same IP, and the F2P player got in, while the subscriber was placed in queue. That's unacceptable, when the reverse is supposed to be true.
 
I have been paying for this game from the beginning, never dropping my sub even when I took time off (on the annual plan). So when Carbine says subscribers will get priority for logging in, and I find myself not able to get in, while F2P players can, you might be able to see why that would be a bit... annoying? I was ready to drop my sub before it was charged again earlier this summer, but Carbine announced they would be going F2P, and that if subscribers like me stuck with them, we'd get special benefits, so I stayed. I should have switched to a monthly sub, but I gave Carbine the benefit of the doubt and paid for another year. Was that trust misplaced?
 
We'll see how the queues are in the morning, before I decide how to proceed, but it bothers me that this isn't even addressed by Carbine in the Known Issues thread.	
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Honestly even if you got to play, the lag makes the game pretty unplayable atm.  Wish they would just take the servers down until they got it fixed.
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I pay for cable to watch it when I choose to. And when it is down when I choose to watch it I call and get credit for not being able to watch it when I choose to.
 
I work for the cable company where I live, and they will automaticaly credit you for loss of service that is on their end.
 
Gaming companies do not do that because they know most will just accept the loss.
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