110036-just-a-few-issues-i-am-having-with-billing

== Content ==
			Ok maybe this can be looked into but for the second month in a row my auto renewal has not auto renewed, even though when I set the sub up it said it was on auto renew.  To top that off I went to renew it last night and for some reason I can not get access my account from home.  Every time I try I get the message that this ip address is not authorized and to check my email and put in the verification code.  Something that I have already done when I first set up the account some two months ago.  Only problem is I never get that email with the verification code.   I get every other email that gets sent to me but for some reason that one email I don't get so I cant access my account from my home computer.  Now this was not a super big deal, more of an annoyance, but come on guys lets get this security thing straightened out.  I am all for security protocols but when a security protocol locks the rightful user out of his account then it is a bad security protocol.  Please get this figured out so I don't have to come to work to do any account management stuff.	
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Ok maybe this can be looked into but for the second month in a row my auto renewal has not auto renewed, even though when I set the sub up it said it was on auto renew.  To top that off I went to renew it last night and for some reason I can not get access my account from home.  Every time I try I get the message that this ip address is not authorized and to check my email and put in the verification code.  Something that I have already done when I first set up the account some two months ago.  Only problem is I never get that email with the verification code.   I get every other email that gets sent to me but for some reason that one email I don't get so I cant access my account from my home computer.  Now this was not a super big deal, more of an annoyance, but come on guys lets get this security thing straightened out.  I am all for security protocols but when a security protocol locks the rightful user out of his account then it is a bad security protocol.  Please get this figured out so I don't have to come to work to do any account management stuff.
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