122474-customer-service-hours

== Content ==
			
Just wondering if all of CS takes the weekends off?
 
TL;DR - Hubby stopped playing in June '14. His account was hacked way back when, so CS banned it. No big deal. He is trying to get back in and has done everything to secure his account that CS told him to do. The CS rep also told him to report back when it was secure and they would get him ingame. He updated his ticket a few minutes after,  but the CS rep he was dealing with disappeared. It was like it was their quitting time and just left.
 
Disappointed they abandoned him like that.	
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			Yes, I believe they are off on weekends. Sorry to hear about the account getting hacked, hopefully it will get resolved soon.	
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Just wondering if all of CS takes the weekends off?
 
TL;DR - Hubby stopped playing in June '14. His account was hacked way back when, so CS banned it. No big deal. He is trying to get back in and has done everything to secure his account that CS told him to do. The CS rep also told him to report back when it was secure and they would get him ingame. He updated his ticket a few minutes after,  but the CS rep he was dealing with disappeared. It was like it was their quitting time and just left.
 
Disappointed they abandoned him like that.
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			Unfortunately, we can't directly message any of the Carbine staff.	
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