55715-headstart-issues-31514-page-9

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14hours now and still no answer on the invalid account issues and the EU-NA bouncing.
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i get as far as the char selection screen, and that's about it.
 
once i click ' Enter Game ' , i can see the char select screen fps get skippy, then it goes to loading screen where it freezes.	
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ISSUE: When I log in, I'm taken to a server of low population. (Zhur, which is not my own). When I then try to change server it simple goes to the realms list, without displaying any servers at all, instead it gives me this message: "Network Status: Retrieving realms list" (with the hamster wheel running eternally) 
-
If I click on any of the parameters for searching, (mine, pvp, rp) The top left box is filled with the text: "Welcome to Wildstar Cupcake! Exciting realms [...]".
Is there any known fixes for this? More information: At first the issue happened on and off, not really persisting (11pm - 12pm GMT +1)  But ever since I was in a long queue for 3 hours, where I ended up with an empty UI (and attempted to alt+f4 to fix) I got kicked to another server (Zhur, as before mentioned, with low population) and became unable to use the realms list ever since. 
 
Hypothesis:
Perhaps Carbine made the realms list like this themselves, to prevent people from moving over to the overpopulated servers as a temporary solution. If so, can this be con- or defirmed? If so, I'd atleast stop wasting time and just go do something else, instead of keeping my hopes up every time i re-open the realms list, and instead just wait for news from Carbine. 
 
 
EDIT: 
I've attempted to change computer and also network, however, this didn't solve it. Even though my friend was able to log in on the very same computer, with no issue - this should help you narrow down where the issue is I imagine? Seems it's account bound. 	
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I can confirm that devs have a way to fix it, (since 3hours) they work on a global patch.
Hope it will be ready asap !
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			Bag of Awesomeness is still missing!  Why is it crossed off your list, HMMMMM?!!	
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Hrmm My account type says standard when I check my account profileyet i am getting that "Guest accounts have lower priority" BS.
 
Does everyone get that message?	
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Anybody see: "Network Error: Unable to Connect:  {ip address:port}"  ?  Just wondering if there's a way to get past this second step
 
1. Login works
2. 2nd Authentication entered
3. Network error.
4. rinse repeat.  
 
 
I've gotten to the realm selection screen once...then a disconnect.  	
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			I'm stuck on the Zhur Server, fix this asap! :D	
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Bag of Awesomeness is still missing!  Why is it crossed off your list, HMMMMM?!!
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I'm stuck on the Zhur Server, fix this asap! :D
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			How do you know if you are in the guest queue as opposed to the regular one?	
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			Been having the 'No valid account' error all day when I finally got a hold of a supporter. He made an adjustment to my account, but I'm still getting the error. Sadly he was quick to close my ticket and now I'm back in a 12+ hour wait. 	
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			Somebody please nuke Zhur! 	
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			Prisoners of Zhur unite, for you are not alone!	
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			Finally logged in after whole day of waiting for hours to just get empty screen to be closed with ALT-F4 ... but you know what? I do not care. Just logged out and going to sleep, too tired now to play and lost that will and wish to play I had in the morning and for past weeks. And to be honest ... as I feel now ... i actually do not care at all if I will be able to login tomorrow or after ... Can not imagine what doomsday will be on 3.6. if such disaster now with only us preordering players. I'm so sad. I'm sure nobody at WS did this purposely and they are working hard now to restore all ... but is more than I can handle for new or existing game in 2014. Have already ressubed another game and from time to time in first free month will try to get into WS.	
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How do you know if you are in the guest queue as opposed to the regular one?
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			wait so what if i already claimed my bag of awesomeness? do i get it back? >.<	
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			Seconded! Nuke it, dot it!	
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			I managed to sign in, chose a server, but as soon as I reach the character creation. I get some error that says that it can't read the memory. I really hope that things get fixed. =3	
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Man i feel some relief. I know about the big patch cause i've been following the stream but they didn't address or give an update on this specific issue. I would gladly be waiting in queue without complaining. I'm used to that. I'm not used to my account being invalid.
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			In Q for 8 hours.. 3600 to 300.. and still waiting. gg	
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			It's telling me I have a Guest account with lower priority when attempting to log into Stormtalon.  Please fix me.	
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			Still flagged as quest in que and took 6 hour break trying to login and now i am again in que and been on que for last hour and half	
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			Sigh, long queue, lockups, sigh this the worst start I have ever been in. I almost would want a refund for my pre-order	
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Somebody please nuke Zhur! 
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It's telling me I have a Guest account with lower priority when attempting to log into Stormtalon.  Please fix me.
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my Bag of Awesomesauce vanished while being equipped and I still can't get my boom boxes after the first one:
ui\AccountInventory\AccountInventory.lua:135: bad argument #1 to 'GetString' (number expected, got nil)
stack trace:
    [C]: in function 'GetString'
    ui\AccountInventory\AccountInventory.lua:135: in function <ui\AccountInventory\AccountInventory.lua:133>
And also many, many DCs, I had none in the beta on the same server (EU - Ascendancy). My connection is slow but fortunately stable.
 
edit: perhaps it's worth noting that even-though I don't see the preorder bag anymore, I can see the items that were in it from the Sell to vendor window. I don't see em from the normal inventory, also I can replace the slot where the preorder bag was with another bag. I can move the items that were inside the invisible preorder bag into another bag by selling to vendor and buying back.	
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Posted Today, 01:02 PM
Raijinn, on 31 May 2014 - 9:57 PM, said:
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Getting info on where we are with this. When I have news, I'll let you know.
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			im stuck in zhur server ..................... and cant change to other because i cant see realm list	
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			Got all the Closed/Open Beta items, pre-order and deluxe in my account inventory.....But miss the Authenticator rewards (2%xp buff, Titel and eyepatch)	
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Adding more hints for the "Stuck on Zhur" Issue:
 
No tabs chosen by default (mine, all, pve, pvp):
 
https://twitter.com/Exes/status/472869015518728192/photo/1	
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			stuck in zhur for over an hour now :(	
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Posted Today, 03:35 PM
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Posted Today, 01:02 PM
Raijinn, on 31 May 2014 - 9:57 PM, said:
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Getting info on where we are with this. When I have news, I'll let you know.
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			logged in made my toons on prego went to bed woke up logged in to see that I had a 111hour wait.	
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How it is it telling you this?
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Still stuck on the Zhur server (for 7 hours now). Changing realm STILL doesn't work.
It's been almost a day now, come on ffs :angry: :angry:	
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			Get passed too long queue. Blank character screen so I quickly restart. This works. I create character. I skip cutscene. I am now stuck on the loading bar screen. Great stuff.	
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Yeah! 15 hours officially! and another annoying quote!
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French Community Manager post
"Certains joueurs rencontrent des difficultés lors de l'affichage de la liste des royaumes:Pas de solution pour le moment, autre que de ré-essayer plusieurs fois.
Ce problème semble survenir si les joueurs se trouvent sur le serveur Zhur, le problème est impossible à résoudre actuellement dans ce cas."
 
 
>> Means for poeple on zhur, problem is unsolvable ... 	
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How it is it telling you this?
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My pre-order "bag of Awesomeness" has vanished from my inventory along with the items in its slots.
 
It was working fine for a couple hours, then the slots suddenly became unuseable. (I got a "you can't use this" error message for the slots and the bag)
 
I tried re-logging and the bag is now gone along with whatever was in its slots.
 
I did submit an ingame bug report as well. There's a thread on the bug report forums that is growing, with a lot of folks who've had this happen.	
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Don't worry, i understand that it's an uncommon situation.
Devs tried (successfully) a manual edit of an account that finally granted access to the player.
 
Now, they obviously can't edit manually all accounts concerned with this problem.
They're working hard to get a global patch up asap.
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			Apparently after i managed to receive my deluxe rewards, aka the bag and the costume, they dissappeared after a relog. Bag is not there, and cannot be reclaimed since i keep getting the message that it has already been used on this account. Costume bag dissappeared as soon as i right clicked it to open... Soooo many bugs :<.	
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			My account is still being incorrectly tagged as a guest account.	
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mine says in red letters while in queue "guest accounts that haven't purchased wildstar have lower queue priority" which i assume means my account is also flagged as guest and stuck in the looong waiting line
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			My "Awsome Bag" goes missing when I log out and I can't reclaim it.	
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			I too have had my "bag of awesome" disappear after equipping it and logging off.  Any way to get it back?  As the name implies, it was pretty awesome.	
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			76 hour que time................................and I paid $75.00 for this?	
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76 hour que time................................and I paid $75.00 for this?
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			Stuck on Zhur what a waste of a day i know mmo's are designed to steal your life but this game of Alt + F4 just isnt fun at all !	
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Nearly 3 hours ago we were promised an update on the NO VALID ACCOUNT issue and we have heard nothing......
 	
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			I am still getting the Guest Account red text despite owning the deluxe edition preorder.	
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			I can't get past log in screen, when I try and log in I get a message saying. Client is not the version the game server is. If anyone has a solution to this, please, please get back to me, I would love to playyy	
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			I am still getting labelled as a guest. I have been since the realms opened but only now am I being placed above position 4000. Any suggestions?	
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Posting again for visibility
 
Whenever I have any sort of interaction with the world that can possibly alter my inventory my game crashes without any kind of error message. However this does only happen on ONE specific character. All my other characters are unaffected. The crash triggers when I make use of the mailbox, taxi stand, a vendor, use vacuumloot, accept a quest, complete a quest, make a guild and finish a trade with another player. All these things triggered a crash which can be reproduced 100% of the time.Things I’ve tried- /reloadui
- deleted all my addons and rebooted the client
- verified the game files
- reinstalled the entire game
- flushed my appdata- installed new drivers
- contacted CS, good luck with that.
 
It’s fair to say that the issue is most likely not on my end considering my efforts and the fact that it only happens on one character. This is also the reason why I did not post this in the tech support self help. I submitted a ticket but with the current queues I don’t see this issue resolved until well after headstart.
 
Please only post if you have similar issues or a possible solution.SpecsIntel i5 4570
AMD R9 270X running on 14.4 stable drivers  (tried 14.6 beta, no difference)
8GB DDR3
Samsung 240GB SSD with WildStar installed on it.	
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			There hasn't been any mention of the Bag of Awesomeness vanishing bug yet on the original page - im sure the Devs will get around to it once they solve the other larger issues of getting people online and playing, account issues and server issues, then internal game issues will hopefully be solves shortly after - do miss my awesome bag though :(	
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Nearly 3 hours ago we were promised an update on the NO VALID ACCOUNT issue and we have heard nothing......
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			A second issue I encountered was that, after finally being able to claim my Bag of Awesomeness, after relogging, it was gone and I was not able to reclaim it because the system knew I already had reclaimed it once. I have seen many topics similar to this as well, just like my previous issue, and since this is the dedicated thread, I thought I should report it here.	
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			Name I reserved does not work.... I haven't changed my email or anything. I click create character an it just says name unavailable (Sigh) don't even wanna play until I get my name....	
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			So, im position 59, after..i cant remember...i was trying since the start...sleep 6h (in the queue)...So...when o finally get my spot i'll get a blank screen without character creation (maybe). If i get luck to bypass that, maybe i'll get stuck in the loading. My guildies are in the dungeon atm....	
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Players are unable to view Realm List/Enter RealmsUPDATE (FIX): We believe this issue has now been fixed and players can view the Realm List.
STILL ONGOING. Sadly this issue is still affecting someplayers and we are attempting to fix it.
Once through to a realm, players Character Creation screen is blank and they cannot progress.UPDATE (POTENTIAL FIX): We believe that completely closing and restarting the game client will fix this issue for some users. Alt-F4 from the character screen and immediately restart the client.
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You're the first one actually giving an update on this.
 
<3
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			Great...now they're shutting down the servers in 30 mins.... I'm SO glad I've been in my 6 1/2 hr queue to just get thrown back in. 	
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Great...now they're shutting down the servers in 30 mins.... I'm SO glad I've been in my 6 1/2 hr queue to just get thrown back in. 
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So, im position 59, after..i cant remember...i was trying since the start...sleep 6h (in the queue)...
 
So...when o finally get my spot i'll get a blank screen without character creation (maybe). If i get luck to bypass that, maybe i'll get stuck in the loading. 
 
My guildies are in the dungeon atm....
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Seems like everyone is on the carbine not know what they are doing, this is the year 2014 and the staff is no novice when it comes to MMOs and yet it will be like this. And how to even think about having just a pvp server in europe!! 
 
This means that all guilds are planning to play on this server and everything crashes! Iställt people start playing on servers coming in and the group broken. Carbine this is NOT ok! 
 
And your fix does not seem to solve anything but new problems will. Have you put water over your head maybe?	
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since they don't care for the community i care, : 
 
WildStar ‏@WildStar  5 min
We will be applying a hotfix for several issues at 4:15pm PDT. Expect about 15 minutes downtime. Patch notes to follow.	
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			Any updates on nameplates/quest icons/enemy info disappearing? 	
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			We're curently having issues of trying to load into maps and sometimes its just loading for ages, and giving an error after awhile..	
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Any information on the missing code problem?  My wife bought the standard version through the Wildstar website last night at 6pm and still has no code.  Our card has been charged and we received a confirmation email, but no code in the "Apply a Code" section.  In addition, we've put in tickets asking for support on this and have had no response.  Without a quick resolution, since we are missing out on the Head Start, I am considering buying a code from a different retailer and then disputing the charge from Wildstar with my bank.  There are multiple posts regarding this issue with no resolution, so it is not an isolated incident.  Please give an update on this issue immediately.
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WildStar @WildStar · 4m
We will be applying a hotfix for several issues at 4:15pm PDT. Expect about 15 minutes downtime. Patch notes to follow.
 
Which means my 3 hour in a queue will suddenly be worthless. Maybe I won't get labeled as a guest now and have to wait 9 hours to get into Stormtalon.	
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			Yeah man, what the *cupcake*, i paid £50, i ain't no guest, i am a R E S I D E N T, now let me IN, i pay my rent!	
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Well i see many of you have acc status: active subscription etc, but still got problem with "no valid WS acc at EU/NA database". Here is how my acc main page looksl like (beside general info with mail,pass etc)
 
 
did i miss something?	
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This is how i feel about what this company has done to me.
 
https://www.youtube.com/watch?v=G8qWG-glPC4	
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UPDATE (POTENTIAL FIX): We believe that completely closing and restarting the game client will fix this issue for some users. Alt-F4 from the character screen and immediately restart the client.
 
Did this. waited in queue for an hour or so again. Same thing
 	
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			Yep, I'm also registered as a guest...  digital delux my a--...  Paid a grip of money on my wife and my accounts and we have to wait in rediculously long queues like a couple scrubs...  Like On3two said... "i pay rent"  come on now...	
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Fixed an occasional crash resulting from right clicking to report spam.
Fixed a bug where players who had purchased the game were being placed into the "guest" realm queue.
Fixed an exploit that was allowing some users to bypass the server queue.
Fixed issue causing character create screen to be blank after the queue popped.
The Bag of Awesomeness can now be rebound via the Account Services UI if the player character no longer has the bag in inventory.
Fixed a server crash related to pathing.
Added more cheat detection. 
Thanks for not fixing the ping pong server shit	
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			I'm able to claim all of my items now, when prior to Hotfix I couldn't.  Highwayman gloves bugged and changed color though.	
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			Do Boom Boxes have a random chance to drop absolutely nothing? I opened one up, nothing in my inventory nor any currencies....	
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			Do the boomboxes really have 21 hours cooldown? This means I have to open 95 days of boomboxes...  :huh:	
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Do the boomboxes really have 21 hours cooldown? This means I have to open 95 days of boomboxes...  :huh:
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This happens with every single MMO at launch.  They will work it out!  I crashed while playing and now I can' get back in.  At the end of the day, I will be able to play later!  Relax! :D
 
This game is still awesome! 	
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Bag of Awsomeness  disappeared!  claimed and in a slot, then after a while it was gone, and i can not claim it.
 
I was able to claim it, and equip it.   at somepoint, i looked and it was not there, had to put a 5 slot bag in the slot that the bag was in, it just disappeared and 
now its saying its already been claimed.  please fix.  10 slot is huge at low level.	
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			You are seriously not even going to address the "no valid account" issue in the so called hotfix? NCSOFT, you are proving to be as worthless as your reputation suggests.	
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You are seriously not even going to address the "no valid account" issue in the so called hotfix? NCSOFT, you are proving to be as worthless as your reputation suggests.
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{| class="blockquote"
You are seriously not even going to address the "no valid account" issue in the so called hotfix? NCSOFT, you are proving to be as worthless as your reputation suggests.
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Fixed an occasional crash resulting from right clicking to report spam.
Fixed a bug where players who had purchased the game were being placed into the "guest" realm queue.
Fixed an exploit that was allowing some users to bypass the server queue.
Fixed issue causing character create screen to be blank after the queue popped.
The Bag of Awesomeness can now be rebound via the Account Services UI if the player character no longer has the bag in inventory.
Fixed a server crash related to pathing.
Added more cheat detection.	
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Going to do anything with the FPS issue ?
 
Its still gets crazy laggy in areas and I know for a fact its not my pc I well surpass the recommended specs for this game.
I've followed all of the fixes and recommendations  on the support page and still no better.
I know a few other people who are having same problem as myself.	
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			My bag of Awesomeness disappeared when I reclogged as did any items in the bag. Happpened to my character Stalagtite on the Orias server.	
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			My bag of Awesomeness disappeared when I reclogged as did any items in the bag. Happpened to my character Stalagtite on the Orias server.	
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			i dont see anything about  ZHUR im gona rage :S	
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			i all of a sudden got logged out and now i cant connect anymore, keeps saying network error unable to connect	
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Need an update please, We're passing 20% (14 hours) of my pre-order purchase perk.
 
 +  = Unhappy camper.
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Need an update please, We're passing 20% (14 hours) of my pre-order purchase perk.
 
 +  = Unhappy camper.
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Need an update please, We're passing 20% (14 hours) of my pre-order purchase perk.
 
 +  = Unhappy camper.
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			Still getting no valid game account error after hotfix.	
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Progress....of nothing! yeah!
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			Still flagged as guest account.	
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After the hotfix, I'm still unable to claim Boom-box.  I had 50, I was able to claim one, and the remaining 49 are unclaimable.
 
Screenshot: http://i.imgur.com/7qjHXuW.jpg	
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			Still waiting for the CS team to reply regarding Name Reservation issue, closing in on 14 hours.	
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			I'm still queing as a quest account...	
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The Bag of Awesomeness can now be rebound via the Account Services UI if the player character no longer has the bag in inventory.
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Again you claim to have fixed the guest account thing, and yet it is still happening.
 
 
Please be quicker in realizing you did not fix it this time. Waiting 6 more hours after claiming to fix it while some of us still can't play the game is inconsiderate.
 
 	
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Again you claim to have fixed the guest account thing, and yet it is still happening.
 
 
Please be quicker in realizing you did not fix it this time. Waiting 6 more hours after claiming to fix it while some of us still can't play the game is inconsiderate.
 
 	
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New Issue After Patch:
 
Network Error: Unable To Connect
 
wtf?	
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			I can't use my reserved name yet....	
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			I can't use my reserved name yet....	
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Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed.
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After the hotfix, I'm still unable to claim Boom-box.  I had 50, I was able to claim one, and the remaining 49 are unclaimable.
 
Screenshot: http://i.imgur.com/7qjHXuW.jpg
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			Finally escaped the Zhur hell after 12 hours+! Thank you devs! Keep up the good work!	
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			Still queue'ing as a guest account...	
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			Posting this again for anyone who missed it - setting my DNS to 8.8.8.8 and 4.4.2.2 and typing my account name manually each time completely resolved my unable to login issues.	
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			IT WORKS!!!!!!!!!!!!! 15 hours later but IT WORKS!!!!!!!	
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I'd like some more information regarding the reserved name issue.
 
First post says :
{| class="blockquote"
 
Users are reporting their Reserved names are not available.
UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
SOLUTION: If you contact customer service they can assist in changing your email address on the account - if you do this, you'll need to wait 90 days before you can change it back to your new email address, however.
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@Dunnbar:  
 
{| class="blockquote"
You see the '20 hours' next to the bag?  You can only claim ONE per day.  you already claimed yours, you cant get your 2nd for 20 hours.
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you are not gonna fix the "no valid account" issue today are you. im gonna stop believing in you anyway, so dont answer.
but just for future reference, "we are working on it as fast as we can" sort of means, sit back, we will get this fixed, you will get to play soon. "its a complicated server issue, we have no idea when we will be done" means this can take a while, you can go do other stuff.
 
im not asking you to give a specific timeframe, but a simple, this is an easy issue to fix, or this is a really hard issue to fix, makes a really big difference for the people waiting for you. you just kept a lot of people staring at a login screen for 16 hours, and that counter productive for building a good relationship with your players, especially those who will probably spend a good deal of time with your game.	
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I can't use my reserved name yet....
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			Confirmed escape from realm prison Zhur  :)	
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@Dunnbar:  
 
 
Where does it say that?  It's not very clear in the UI other than a countdown.  Is there an official WildStar post with that info?  Waiting 49 days to claim all of these boxes that were supposed to be bonuses from the beta is a bit much...
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			my acc is still an us acc.... i just want to play on eu -_-	
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@Dunnbar:  
 
 
Where does it say that?  It's not very clear in the UI other than a countdown.  Is there an official WildStar post with that info?  Waiting 49 days to claim all of these boxes that were supposed to be bonuses from the beta is a bit much...
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Network Status : Retrieving Account Information
 
Network Error : Connection Closed	
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"The instruction at 0xa4c87de7 refrenced memory 0x0000002c. Memory cannot be read."
 
Or network login failure. So much for playing tonight. =(	
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{| class="blockquote"
@Dunnbar:  
 
 
Where does it say that?  It's not very clear in the UI other than a countdown.  Is there an official WildStar post with that info?  Waiting 49 days to claim all of these boxes that were supposed to be bonuses from the beta is a bit much...
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			jsut had the update, now the game runs better FPS for about 5 mins then crashes cause its trying to use all the memory in the entire world to run lol 	
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			ood Work on fixing issues in the game how about actually fixing it for the people who cant log in due no valid accounts?? We just want to be waiting to get into a real like everyone else! Or at least respond to how long its going to take!	
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			The name reservation is a complete FAIL. At this point the best thing to do would be to lift all name restrictions and limit people so they can't select the same name again in another server. This way most people will get a character with the name they want on one server. Right now they are locked across all the realms and ironically the name I reserved is locked so I can't even use it. Would of been been better if I hadn't reserved it although I suppose someone else could of then locked it on all the realms. Tho.... Seems like wait times are ridiculous just to get in. Good luck to those just trying to play. Those que times are horrible.	
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{| class="blockquote"
IT WORKS!!!!!!!!!!!!! 15 hours later but IT WORKS!!!!!!!
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			fix the damn No Valid Account bug omg!	
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			Hi Carbine. The issue with the Client version not matching the game server version was not solved by the hotfix. Thought I'd let you know	
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			The latest patch/hotfix resolved the issues I was having :) including being stuck on Zhur	
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{| class="blockquote"
Hi Carbine. The issue with the Client version not matching the game server version was not solved by the hotfix. Thought I'd let you know
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			Thanks for breaking my game, it was working fine for me before the hotfix now im just a guest account.	
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			Again flagged as guest account.  13 hours 1k que.	
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{| class="blockquote"
The latest patch/hotfix resolved the issues I was having :) including being stuck on Zhur
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Thanks for breaking my game, it was working fine for me before the hotfix now im just a guest account.
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			Still getting red text about guest accounts waiting longer.	
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y does it say it cant find sever
 	
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{| class="blockquote"
fix the damn No Valid Account bug omg!
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			Flagged as guest still, was able to login. Loaded in, crashed, and logged back in now in que 7hr que and slowly climbing.	
----
			Still marked as a guest..	
----
			Again flagged as Guest Account, 2004 in queue- 7 Hours	
----
			
{| class="blockquote"
Fixed a bug where players who had purchased the game were being placed into the "guest" realm queue. 
----
			
{| class="blockquote"
WOOT!
----
			Carbine, since 12AM PST time, and even after your small patch, I'm still getting the "no valid game account on EU" and thus being bounce between EU and NA with that error.	
----
			
{| class="blockquote"
How do you know your a guest account?
 
I think people are getting confused here.  No where has Carbine stated that, that red text you see means you are  guest account.  In all honesty I think it just means that their severs are full, and you have to wait in queue. 
----
			I'm still getting the guest account queue when logging in.	
----
			Not sure you guys are understanding that they are working on all the issues. No one is being ignored, and I'm sure updates for issues will be given as there is something to actually update. Day 1 for a game. Take it easy and wait it out, and know that issues are being worked on.	
----
			
This is beyond ridiculous.  I too have suffered along with everyone else here - being recognized as "Guest" and sitting in queue as number 1105 with over 4 hours to wait.  Then, just about 45 min ago, I was able to log in without issue (yes, I too was surprised!) - only to get kicked 5 minutes later for the patch.  
 
Now that the patch is complete, I'm back to being a "Guest" with 3 hours to wait in queue.
 
Very disappointing launch...but hey...I guess I can now take advantage of the Bonus Valor Weekend over in WoW.  (sigh)	
----
			
Sorani, on 31 May 2014 - 11:02 PM, said:
{| class="blockquote"
Need an update please, We're passing 20% (14 hours) of my pre-order purchase perk.
 
 
 +  = Unhappy camper.
 
Choo Choo, here comes the progress train. Oh wait.. there is none.
 
Saw the launcher patching and got my hopes up for a second there thinking id finally see a server list but nope, fake illusions.
----
			
I'm still being treated as a guest.
Almost 24 hours in and the best I've seen is the arc-ship before a crash and then just the BS queue timer.
 
 
 
So might I be able to play the game when launch happens?My headstart has been useless...	
----
			Well thats it for me for tonight, the hotfix didnt fix the missing serverlist so im off to bed. With a bit of luck we might get to play tomorrow..	
----
			may aswel of bought the game on launch day, headstart has been pretty crap. not even been able to que with the bounce from eu to na all day. hotfixed mehhh	
----
			
{| class="blockquote"
The latest patch/hotfix resolved the issues I was having :) including being stuck on Zhur
----
			
I'm just laughing at this point... Guest again, 5+ hours queue.
 
Hahaha! Haha... ha... ha... ahhhhh...	
----
			Also, everyone has queue for hours. You're only guest if you're position in queue increases instead of decreasing. Everyone saying you're flagged on as a guest, you're not.	
----
			i paid for deluxe edition and i'm treated as a guest and i'm in Que, i'm very very very upset i took this day off and haven't been able to play all day so disappointed 	
----
			I am still being flagged as a guest to log in.	
----
			
{| class="blockquote"
WOOT!
----
			Why not take down server until we can all log on. Unfair :(	
----
			The devs still listening?	
----
			
No valid WIldstar game account found for the North America (this flips between Europe and NA) Datacenter [Game Region]. Your default Datacenter [Game Region] has been changed to Europe. Please log in again." 
 
still issue	
----
			
 
Members
Posted Today, 05:06 PM
Why not take down server until we can all log on. Unfair  :(	
----
			
Any update on Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message?
 
 
 
I've been waiting since midnight launch and have been listening to all my friends out level me... Kinda sucks since I took off all day for this event -_-	
----
			what is it twice now they said the guest account bs was fixed?  What's your definition of fixed?	
----
			After the last hotfix I was kicked offline and placed into a 21 hour que	
----
			
{| class="blockquote"
Please tell me raijinn.. just please tell me you haven't forgotten about the bunch of us that are having the 'invalid account' issues bouncing between EU/US, I have been up from 9:00am and all i have been seeing up until now is the same message that my account in invalid and many of us would like to know that our problem is high on the priority list since we cant even get past the login screen. I feel we are at the bottom of the pile since every hot fix has been applied for issues in game and not for those who are on the the outside. I mean fixing 'bag of awesomeness' is no where as important as letting people who paid to play the game for the head start at least log in. 15+ Hours and counting sitting here trying.. I must say this is very disappointing to say the least.. Compensation maybe? don't you think?
----
			
"Players are treated as Guest and not placed into queues correctly"
 
Still having this issue.	
----
			
{| class="blockquote"
This is beyond ridiculous.  I too have suffered along with everyone else here - being recognized as "Guest" and sitting in queue as number 1105 with over 4 hours to wait.  Then, just about 45 min ago, I was able to log in without issue (yes, I too was surprised!) - only to get kicked 5 minutes later for the patch.  
 
Now that the patch is complete, I'm back to being a "Guest" with 3 hours to wait in queue.
 
Very disappointing launch...but hey...I guess I can now take advantage of the Bonus Valor Weekend over in WoW.  (sigh)
----
			What the heck is up with this  being treated as a guest when I have pre-ordered and paid for the game? You have my money and yet you still consider me as a guest? Not exactly a fair way to treat people that have purchased the game....	
----
			Had to sleep and just woke up, went to get my character on Widow and .. 6.5 hours waiting	
----
			
{| class="blockquote"
"Players are treated as Guest and not placed into queues correctly"
 
Still having this issue.
----
			I'm still stuck on ZHUR. Feeling good..............................................................	
----
			
Good job handling the crap storm that was this morning. Concerning the guest designation, the disclaimer on the login queue isn't being read as a disclaimer by most. Would suggest adding "DISCLAIMER" or something to clearly indicate such.
 
Thanks for developing a great game...at least from what I experienced in CB and OB was good. :-D
 
JQ	
----
			
{| class="blockquote"
 
Hi all,
 
We are currently investigating and tracking the following issues.
 
Players are unable to view Realm List/Enter RealmsUPDATE (FIX): We believe this issue has now been fixed and players can view the Realm List.
STILL ONGOING. Sadly this issue is still affecting someplayers and we are attempting to fix it.
Once through to a realm, players Character Creation screen is blank and they cannot progress.UPDATE (POTENTIAL FIX): We believe that completely closing and restarting the game client will fix this issue for some users. Alt-F4 from the character screen and immediately restart the client.
Various connected issues: Users are not being correctly flagged
UPDATE: HOTFIX DEPLOYED. This should address the issues in orange below. Please let us know if you still encounter these issues.Players are treated as Guest and not placed into queues correctly
Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed.
Players cannot create characters/have less character slots than intended
Bag of Awesomness was not fixed during the Hotfix.
Hotfix in progress
We believe this issue was fixed in the latest hotfix.
Some users are seeing an Error 15 message preventing login. (2FA)POSSIBLE FIX: We recommend using a hard line into your Router (if possible) rather than a WiFi connection to see if this resolves the issue
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
SOLUTION: If you contact customer service they can assist in changing your email address on the account - if you do this, you'll need to wait 90 days before you can change it back to your new email address, however.
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.Update: We're still investigating the issue with "No Valid Game Account".
Some users are still reporting this issue and we are investigating.
Some users are reporting they are being placed in a guest queue when trying to log into the game.Update: We are currently investigating this and may have a solution.
NEW Hotfix in progress
We believe this issue to be fixed in the latest hotfix.
*NEW* Some players are reporting that they are stuck on the Zhur Realm.NEW We have an ongoing investigation open on this issue.We will try and update you with information as we receive it, but there are a lot of moving parts right now and we're trying to get everything up and running so please bare with us! We're working on these issues as fast as possible and are sincerely sorry if you're unable to get in and enjoy WildStar right now.
 
More info as we have it.
 
Thanks for your patience and understanding.
 
 
LAST UPDATE: 5:00PM PDT - HOTFIX IS LIVE! 
 
Fixed an occasional crash resulting from right clicking to report spam.
Fixed a bug where players who had purchased the game were being placed into the "guest" realm queue.
Fixed an exploit that was allowing some users to bypass the server queue.
Fixed issue causing character create screen to be blank after the queue popped.
The Bag of Awesomeness can now be rebound via the Account Services UI if the player character no longer has the bag in inventory.
Fixed a server crash related to pathing.
Added more cheat detection.
 
----
			
It just occured to me, that ...
{| class="blockquote"
 
Users are reporting their Reserved names are not available.
UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
SOLUTION: If you contact customer service they can assist in changing your email address on the account - if you do this, you'll need to wait 90 days before you can change it back to your new email address, however
----
			
{| class="blockquote"
Good job handling the crap storm that was this morning. Concerning the guest designation, the disclaimer on the login queue isn't being read as a disclaimer by most. Would suggest adding "DISCLAIMER" or something to clearly indicate such.
 
Thanks for developing a great game...at least from what I experienced in CB and OB was good. :-D
 
JQ
----
			
{| class="blockquote"
Error: "Your name is already taken"
 
I reserved the name and now I can't create a new character with that name because I see that one server has my beta characters but when I go in there aren't there. So I can't create a character with that name because they "are" in one server.
----
			After 17 hours since the begining of the head start and hundred of people cannot play because of the Wildstar game account not found on data center, realy its a disgrace and no ETA to fix this wtf is happening.	
----
			
Guest queue issue is not fixed.  
 
Just tried logging in and was placed in a 1500 person guest queue.	
----
			
{| class="blockquote"
I'm still stuck on ZHUR. Feeling good..............................................................
----
			Guest issue definitely not fixed. I'm a preorder and i'm staring at a 3000 person que with a 30 hour wait time? seriously?	
----
			Ok not gonna lie, no response regarding what us kiwis are dealing with, starting to loose faith in carbine =/ made like 4 post already about it on the forums from 1 hour after it was made till now, even trying to explain what is happening to all of us. =/	
----
			
Sorani, on 31 May 2014 - 11:02 PM, said:
{| class="blockquote"
Need an update please, We're passing 20% (14 hours) of my pre-order purchase perk.
 
 +  = Unhappy camper.
----
			Welp, just waited through a queue only to be placed on the incorrect server anyway. Back into queue I go.	
----
			
{| class="blockquote"
Guest issue definitely not fixed. I'm a preorder and i'm staring at a 3000 person que with a 30 hour wait time? seriously?
----
			Stuck that long in Zhur hurts!! just remove that Cursed server already!!	
----
			
UPDATE: HOTFIX DEPLOYED. This should address the issues in orange below. Please let us know if you still encounter these issues.
Players are treated as Guest and not placed into queues correctly 
This is still happening.  6 hour queue. I know you guys are doing your best, but this is really getting old.	
----
			I am still being flagged as a guest.........	
----
			I just now started getting marked as a Guest. 6 hour + que	
----
			
{| class="blockquote"
I am still being flagged as a guest.........
----
			
{| class="blockquote"
 
 
LAST UPDATE: 5:00PM PDT - HOTFIX IS LIVE! 
 
Fixed an occasional crash resulting from right clicking to report spam.
Fixed a bug where players who had purchased the game were being placed into the "guest" realm queue.
Fixed an exploit that was allowing some users to bypass the server queue.
Fixed issue causing character create screen to be blank after the queue popped.
The Bag of Awesomeness can now be rebound via the Account Services UI if the player character no longer has the bag in inventory.
Fixed a server crash related to pathing.
Added more cheat detection.
 
 
BTW I am still being placed in guest queue. (my account is payed till July)
----
			Lots of players are half way to lvl cap and we still cant log on or get past Q thanks for taking my money and leaving the servers up. Some of us may have wanted to go for world first lvl cap or something like that.Instead you see this huge fail and just let 100s lvl up and shit on the rest buy leaving servers up!	
----
			
Still stuck with Client version does not match the game server issue. I'm pretty sure that's going to be burned into the back of my brain by the end of all this.
 
I'm not going to stop posting until it's resolved	
----
			I doubt anyone is even close to lvl cap without some kind of exploit. Playing for 10+ hours will maybe get you to 20 and it slows down as you get higher.	
----
			I'm still flagged as Guest account as well with 6 hour queue time. :|	
----
			
{| class="blockquote"
ditto
----
			Friend is still getting tagged as a guest. :( He's stuck in queue.	
----
			Stil stuck on Zhur, still cannot see anything other realms - AT ALL - ffs	
----
			i am still being treated as a guest when trying to que to my server pergo	
----
			
Still crashing everytime I try and do...pretty much anything.
 
yay	
----
			
I doubt anyone is even close to lvl cap without some kind of exploit. Playing for 10+ hours will maybe get you to 20 and it slows down as you get higher.
Kungen just hit lvl 25What do you think lvl cap is 90?	
----
			
{| class="blockquote"
i am still being treated as a guest when trying to que to my server pergo
----
			
 
I was in the game until you decided to patch it.  Now I can't even log in due to above error.  You won't respond to my support tickets made 12 hours ago regarding this issue.	
----
			
My account is also flagged as a guest account as well as about 5 friends experiencing the same issue
 
On Pergo	
----
			
{| class="blockquote"
 
Some users are reporting they are being placed in a guest queue when trying to log into the game.Update: We are currently investigating this and may have a solution.
NEW Hotfix in progress
We believe this issue to be fixed in the latest hotfix. 
----
			Bag Of Awesomeness is still disappearing after a relog. It is possible to reclaim it each time via Account Inventory, but essentially it is useless if you can't trust that anything stored in it will survive logging out.	
----
			guest queue still...omg Carbine!!! *steals all your champagne and peppers and locks you in the office*	
----
			Also being treated as a guest.	
----
			*Sigh* Still in queue and have a 25 hour wait time 	
----
			Still being flagged as a guest with 6hr queue time.	
----
			
I don't even know what to say!...by far the worst launch i have seen from ncsoft on any of there games, i would be embarrassed considering this is like there 6th major release.
 
 
 	
----
			well I was playing a couple hours ago come back and now it wants me to patch the launcher but I keep getting error's like before the launch the it gets to 80 mb then just stops u every time anything that can help me?	
----
			FIX PERGO!!!!!!!!!!	
----
			
{| class="blockquote"
Still being flagged as a guest with 6hr queue time.
----
			
{| class="blockquote"
How do you know your a guest account?
 
I think people are getting confused here.  No where has Carbine stated that, that red text you see means you are  guest account.  In all honesty I think it just means that their severs are full, and you have to wait in queue. 
----
			Did they not test the volumes during beta? Oh wait, the keys cost an arm and a leg.	
----
			Seems Pergo is having a lot of trouble.  Also on Pergo and having issues with extremely long que times.  Not positive I'm quing as a quest but it sure seems like it...	
----
			
{| class="blockquote"
 
Fixed a bug where players who had purchased the game were being placed into the "guest" realm queue.
----
			Same as others still in guest que for a game we paid for.	
----
			
 
Thank you for making my money feeling oh so very useful to this company.  I preordered (obviously) and yet you're classing me as a guest.  9 hours to get on Stormtalon.	
----
			Receiving a guest login queue as well. Estimated wait time > 7 hours.	
----
			The "GUEST QUEUE" issue is not fixed.  I'm still sitting at 22 hours in this thing.  Really starting to get irritated.  Posted on page 177 three hours ago and this queue isn't moving.	
----
			
I hope you guys (Carbine) seriously don't think giving more boom boxes (which we can only open 1 per 22 hours...) is going to make up for the fact that many of your players can't even take advantage of the head start they PAID for.  At this point if you really care about us and want to make this right I suggest:
 
1) Give an xp boost to all players who had head start that lasts X days (the duration of these issues that affected headstart) in duration or something to that effect.  Not some wimpy 5-10% either, this should be at least 50-100% to simulate the time lost on this. 
 
2) An extra free month of subscription time as a refund for the $15 service we paid for and aren't getting to properly use.	
----
			Guest still	
----
			yeah, add me to the list of preorder people that are now flagged as guest. I was happily playing before you "fixed" it and shut down for the patch, so no, the issue is not resolved....	
----
			Widow--- Being flagged as guest 7 hours wait	
----
			Guest queue is not fixed.. Why not turn off guests all together until a week after release?	
----
			Seriously, why is there a guest que during HEADSTART for preorders.	
----
			
{| class="blockquote"
I hope you guys (Carbine) seriously don't think giving more boom boxes (which we can only open 1 per 22 hours...) is going to make up for the fact that many of your players can't even take advantage of the head start they PAID for.  At this point if you really care about us and want to make this right I suggest:
 
1) Give an xp boost to all players who had head start that lasts X days (the duration of these issues that affected headstart) in duration or something to that effect.  Not some wimpy 5-10% either, this should be at least 50-100% to simulate the time lost on this. 
 
2) An extra free month of subscription time as a refund for the $15 service we paid for and aren't getting to properly use.
----
			
On the log in queue when it says:
 
"Guest accounts that haven't purchased Wildstar have lower queue priority."
 
Is that implying that I'm a guest?  Or is that just a general queue message that everyone sees meant to inform those people who are guests that their wait may be longer?
 
I think a lot of people are assuming that if they see that message their account has been flagged as a guest account when in fact it may just be a general message.  Could a dev or CM possibly chime in to clear up whether this message is a comment on our particular status or just a general message that everyone sees?  If not, can anyone who is currently waiting in the queue and does not see this message in red above their queue position please post here to let us know?  I think a lot of people are assuming they're being flagged as guests when in fact the queue is just long because the game is popular and a lot of people are trying to log in.  This would really help to clear things up.
 
Thanks!	
----
			If all but two realms are full with pre-orders alone, how the hell are you going to handle capacity on tuesday?	
----
			Only flagged as guest after the hotfix.  Had no queue beforehand.	
----
			patch did nothing...i am still being treated as a guest..2 hour wait to login..its been over 18 hours...what the hell is the problem..fix it please..	
----
			
{| class="blockquote"
My account is also flagged as a guest account as well as about 5 friends experiencing the same issue
 
On Pergo
----
			
{| class="blockquote"
I hope you guys (Carbine) seriously don't think giving more boom boxes (which we can only open 1 per 22 hours...) is going to make up for the fact that many of your players can't even take advantage of the head start they PAID for.  At this point if you really care about us and want to make this right I suggest:
 
1) Give an xp boost to all players who had head start that lasts X days (the duration of these issues that affected headstart) in duration or something to that effect.  Not some wimpy 5-10% either, this should be at least 50-100% to simulate the time lost on this. 
 
2) An extra free month of subscription time as a refund for the $15 service we paid for and aren't getting to properly use.
----
			mine's now on 7 hour wait and I don't want to change servers, the other PVP servers are either FULL or HIGH so i'd get almost the same everywhere else anyway	
----
			
Here's my Wildstar Launch story:
 
I was awake for release time but waited (like a fool) for someone else I know to get in before I tried so as to not bog the system.
0130 PDT(0330 my time) I try to get in.
I get a queue, wait two hours for my turn. I get in and try to make a character but it freezes when I click "Create".
Alt + F4.
I get a queue, wait two hours for my turn.
It seems to load up but no UI loads for the server I want to join friends on(Pergo). Escape, enter, mouse clicks, keyboard mashing don't restore the UI.
Alt + F4.
Reload/login... 4000+ in queue.. so I make a character on a new server. Loads in without a problem... but I don't want to get invested in a server without the people I'm going to play with. 
Log out, get in queue for Pergo and promptly pass out because I've been awake twenty hours.
Wake up 5 hours later and see that I likely got my turn in queue and got disconnected(DC) because of Idle time.
Alt + F4.
Relog/requeue for Pergo. 3300 in queue. I wait eight hours while doing other things and get my queue... load in to a background without a UI... I wait a bit then it disconnects me.
Alt + F4.
I bring up the launcher.... and a patch loads...(I waited 8 hours just to DC to a patch Downtime? GAH!)
I wait for the servers to come up and try to get into Pergo(Low Pop! woo!) with a seeming infinite loading exercise wheel. 
Alt + F4.
Try to get into Pergo(Low Pop! woo!) with a seeming infinite loading exercise wheel... again.
Alt + F4.
Try to get into Pergo(High Pop) with a seeming infinite loading exercise wheel... once again.
Alt + F4.
Try to get into Pergo(Full) and I'm now 2000th in queue after an hour.
 
I don't know which loading screen I should have waited out. I attribute the ridiculous amount of wasted time to my impatience and assumption that relogging in wouldn't change my place in queue... and known issues such as the blank UI and the fact that I was probably in Guest queue(I had/have red text on my queue window saying "Guest accounts that haven't purchased Wildstar have lower queue priority." I don't know if that is there regardless of if you are in guest queue).
 
I'm attempting to stay calm but the people that I wanted to play with are level 20 and have been sleeping for four hours already and I have yet to make my character. This makes me quite frustrated.
 
Thanks for reading!	
----
			
LAST UPDATE: 5:00PM PDT - HOTFIX IS LIVE! 
 
Fixed an occasional crash resulting from right clicking to report spam.
Fixed a bug where players who had purchased the game were being placed into the "guest" realm queue.
Fixed an exploit that was allowing some users to bypass the server queue.
Fixed issue causing character create screen to be blank after the queue popped.
The Bag of Awesomeness can now be rebound via the Account Services UI if the player character no longer has the bag in inventory.
Fixed a server crash related to pathing.
Added more cheat detection.
 
 
Time to update the OP	
----
			I'm not sure if it's the long queue time which is indicative of being flagged as a "guest" or not, or if the server really just can't handle said volume. Likewise, as some others have said, before me, this is not the worst game launch I've encountered. WoW had terrible problems which still took quite a bit of time to fix. I'm sure this will also give Carbine a good look at the numbers they will have to work with when the game goes live for everyone else, not just us Head-Start players.	
----
			
"Users are reporting their Reserved names are not available.    UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.    SOLUTION: If you contact customer service they can assist in changing your email address on the account - if you do this, you'll need to wait 90 days before you can change it back to your new email address, however."
 
Changing the email was already a crude fix for NCSoft "your ip changed" emails never ariving. The idea of changing the email adress back, without a proper fix for the original issue would lead to at least 90 days of an usless account. You should realy think before you offer solutions leading to unusable accounts.	
----
			guest queue is still a problem	
----
			Unfortunately the "Some users are reporting they are being placed in a guest queue when trying to log into the game."  is still happening for me after the hotfix:-(	
----
			I don't get why they dont split the servers and transfer back later. Cost too much money?	
----
			
 Can I please have one question answered.
 
Does the red warning indicate that I am not being recognised as a paid subscriber or is it a warning/notice to all users? My queue times are horrible.
 
 
 
 
   	
----
			gotta love guest queues, well so much for day 1 :mellow:	
----
			
Can somebody explain to me what a "Guest Account" is??????
 
EVERYONE who is on now has paid for the game, right?  So what is a Guest? Why is it even in the game at all?
 
Oh, and my wife and I were fine before the patch, now we're guests. If we are guests, then I guess we'll be getting our money back right?	
----
			
 
I think we're assuming since we're getting the red text stating guest accounts	
----
			
{| class="blockquote"
 Can I please have one question answered.
 
Does the red warning indicate that I am not being recognised as a paid subscriber or is it a warning/notice to all users? My queue times are horrible.
 
 
 
 
   
----
			
{| class="blockquote"
Can somebody explain to me what a "Guest Account" is??????
 
EVERYONE who is on now has paid for the game, right?  So what is a Guest? Why is it even in the game at all?
 
Oh, and my wife and I were fine before the patch, now we're guests. If we are guests, then I guess we'll be getting our money back right?
----
			Started off the queue at 3 hours, now it's 4. Awesome...	
----
			I just want the stupid login music to stop!  LOL  (I know to turn it off, but it's on so I can hear if anything changes while I do other things during my 9 hour queue)	
----
			The most frustrating part about all of this is they don't update us or even acknowledge they see our issue and that they're doing anything to fix it.	
----
			
{| class="blockquote"
Started off the queue at 3 hours, now it's 4. Awesome...
----
			Alright I'm starting to get really pissed off at the lack of feedback regarding this red text telling me I may STILL be in the guest queues when I have, in fact, paid for the game DAYS BEFORE head start even began and it's sounding like people with the digital deluxe version are getting the "cut in line" ahead of us. Not cool at all.	
----
			So what was the point of beta? Because, I thought THIS was the point of beta, and the Ops week, and yet...no. So, I can only wait. Complaining won't do crap, I can only assume these people at Carbine are scrambling for the love of god to make things work. As far as launches go, this is expected, I knew this would happen, I was still hopefull, but I can't be disappointed. I'll just do something else in the mean time. This head-start is becoming a head-ache.	
----
			
{| class="blockquote"
Alright I'm starting to get really pissed off at the lack of feedback regarding this red text telling me I may STILL be in the guest queues when I have, in fact, paid for the game DAYS BEFORE head start even began and it's sounding like people with the digital deluxe version are getting the "cut in line" ahead of us. Not cool at all.
----
			All I ever get is the red 'Guests accounts have lower q priority'  a really confusing message to see and annoying when you also see 7+ hour waiting	
----
			Ok, pretty obvious the first 24hrs of Head Start were botched big time. Very unfortunate. What concerns me most is that the name reservation was ALSO botched. That's 2 for 2 for "official" server load days... Good luck, Carbine.	
----
			I am sitting in the ques but when i hit the start button to enter the realm the connection gets lost... this only started after the hotfix... i understand the ques but at least make sure people can actually play after you made them wait.	
----
			getting a error for inventory, not able to take boom boxes	
----
			
Guest queue bug is still there.
 
If it helps the realm I'm trying to enter is Pergo.	
----
			
{| class="blockquote"
Oh lord you're going backwards .... I stopped watching mine, I was at 1902 and went to 1982 then back to 1904 earlier.  Freaked me out.  I've given up with this stupid queue.
----
			
{| class="blockquote"
I bought the digital deluxe and I'm a "guest"
----
			
I purchased and registered my digital delux on march 29th and apparently that means nothing
T-thanks carbine
 	
----
			
Guys, please, stop saying you're considered a guest by the game, the message is too ambiguous for that. Maybe not a single player here is considered a guest and the devs are actually trying to fix a bug that may not even exist.
 
What we need is to know if the message shown in various posted pictures actually means you're guest before keeping repeating you're a guest.	
----
			news flash cupcake !!!! your fix didn't fix squat .... oh and FYI .... 20 more pvp server would be a good start!!	
----
			None of the bugs they hoped to fix are fixed. 30+ hour queue times/broken timers, adding more servers isn't going to save much face when you have some people that've put 20+ hours into their characters already that they won't be able to play.	
----
			Position 740?  That's nothing!  you'll be in there in a half an hour	
----
			More pvp servers don't do shit if our characters are stuck on a server that's packed.	
----
			Considering NO ONE at Carbine has bothered to comment on what is a "guest" I will assume!	
----
			That's probably why it's repeated so much, so hopefully they'll confirm one way or another if it is or isn't  .. or they don't know	
----
			news flash cupcake .... your fix didnt fix anything .... Bah where's ma beer .....	
----
			
{| class="blockquote"
 
Some users are reporting they are being placed in a guest queue when trying to log into the game.Update: We are currently investigating this and may have a solution.
NEW Hotfix in progress
We believe this issue to be fixed in the latest hotfix.
----
			I pay for a headstart, wake up at 3am to play, servers aren't working for over an hour. then I finally log in at close to 5am, and wait for a ridiculous queue. then a Queue again when I disconnect for 5 minutes to restart the computer so I can actually play the game without super lag. then finally another queue because of your server maintenance on the broken game that you released? and NOW I have to wait 6 hours just to get in??????	
----
			When the problems come, the devs GO!	
----
			
Has anyone got into the queue without the "Guest accounts that haven't purchased Wildstar have lower queue priority" message?
Please speak up, so we know if it's saying we're still guests or if its a global message for everyone	
----
			
I was in...I WAS IN!!!
 
Then the game hung on character selection....like I fool i hit the "esc" key and then back to the login screen.. Now another 6 hour wait...
 
First world problems.
 
I am going for some beer and wings will check back in 3 hours. At least there wont be a six hour queue for those	
----
			nice fix ........ prepaid deluxe edition and i'm in a guests queue 	
----
			WTF .. my Q went from 4 hours to 4 hours 53 ?? 	
----
			Ugh played last night at launch. Now Im home ready to play some more and it says 6hrs 36mins queue....... WTF, i didnt drop almost $200 on this game between a 1yr sub and the top edition to sit for 6hrs in a queue on a server Ive already got my stuff going with. Not happy at all right now.	
----
			Non guest skippin ya!	
----
			
{| class="blockquote"
WTF .. my Q went from 4 hours to 4 hours 53 ?? 
----
			Still encountering it treating me as a guest.	
----
			
{| class="blockquote"
Ugh played last night at launch. Now Im home ready to play some more and it says 6hrs 36mins queue....... WTF, i didnt drop almost $200 on this game between a 1yr sub and the top edition to sit for 6hrs in a queue on a server Ive already got my stuff going with. Not happy at all right now.
----
			
Paid for head start and still getting "Guest account" queue stuff. Figured I'd get done working today and mess around with some new Wildstar... oops!
 
Plz fix or communicate how long I need to wait here.	
----
			
Heyas!
 
I got put on the list for being a guest, but I'm not. I'm sure it's being looked into already but I figured I'd just state my issue too. 
 
Thanks! :-)	
----
			I want to know about the cheat to jump ahead in the queue that they also "fixed"  Hahaha I could use it right now!	
----
			
{| class="blockquote"
Non guest skippin ya!
----
			
{| class="blockquote"
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.
----
			
Still suffering at the dread hands of the Client version does not match the game server monster.
 
The battle continues.	
----
			I was in queue 19XX and suddenly im 27XX . WTF IS WRONG WITH THIS DAMN QUEUE SYSTEM THAT PUSHED ME BACK IN LINE. 	
----
			
Sadly after your so Called HOTFIX, that cause u to reset the server and update, I keep getting CONSTANT DISCONNECT!!!
IMO this happend also sometime in the beta-weekend when you were doing a so called HOT FIX. This is probobly more of a NOT-FIX :/
When it got worse, from perfect.	
----
			It's a logarithmic queue	
----
			
{| class="blockquote"
I was in queue 19XX and suddenly im 27XX . WTF IS WRONG WITH THIS DAMN QUEUE SYSTEM THAT PUSHED ME BACK IN LINE. 
----
			
{| class="blockquote"
Ugh played last night at launch. Now Im home ready to play some more and it says 6hrs 36mins queue....... WTF, i didnt drop almost $200 on this game between a 1yr sub and the top edition to sit for 6hrs in a queue on a server Ive already got my stuff going with. Not happy at all right now.
----
			Bloody hell .. It switched to over 5 hours, thankfully went back to 4 hours 18  .. So headstart is actually just a headstart on getting into the server?	
----
			I am still a guest, I can't use the name I reserved, and there is next to no communication that Carbine is going to be able to fix this before head start is over, so I propose that Carbine gives everyone that has actually logged in during the head start time period unlimited BOOM BOX's, or one for every hour we didn't get to play due to ridonkulous que times, to make up for all the grief and to incentivize us to stick around and continue to support the game.	
----
			
{| class="blockquote"
WTF .. my Q went from 4 hours to 4 hours 53 ?? 
----
			I would just appreciate it if they would acknowledge that there is still a problem with the guest queue thing...	
----
			Still being treated as a guest account here too. Seems silly to have this feature implemented during Headstart, seeing as we've all paid already.Perhaps turning it OFF might be worth a look.	
----
			The "no valid game account" thing is getting tedious. No change since 19 hours, ticket open since 19 hours but only responses I got were like "Are you sure you are using the right game client?"	
----
			
I'm still a guest.
I give up on logging in, I'm going to go to my retailer and try for a refund.	
----
			i think i am bug as a guest 33 mins and still waiting to get get on. when is that going to be fix or is it there is not enough server for all of us? i understand this all new game start bug and murphy law if it can go it as and will... love devs...	
----
			Patch fixed nothing as others have said, still getting guest ques, blank character creation screen, and best of all the sign into one server, get booted to another BS!	
----
			Also still bugged as guest..	
----
			Still has be in a guest queue eta 22hrs..	
----
			My Friends just told me there is another restart coming soon. So all those in que right now probably won't get in before it restarts.  :(	
----
			I am still being treated as a guest. I got dropped from the server, now I am in line AGAIN for another 2 hour wait. I am seriously considering reversing the charges on my card at this point... This is a joke.	
----
			I'm hearing the same thing from my friends online, Spontainy	
----
			I have been through some rocky mmo starts, but this is starting to take the cake, at least I was able to play the other ones, Ive used up almost an entire day of the 3 day head start and still havent even been able to create a toon to play, 5-8 hour q's...game thinks im a quest when I have activated and even payed a sub in advance....very very sad imo.	
----
			Still having login problems. Being considered as guest and am facing a 2 hour wait. Help.	
----
			
Fixed a bug where players who had purchased the game were being placed into the "guest" realm queue.
Bullshit. I am attempting to log on and I am still in the guest queue as of 8:30 pm.
 	
----
			
{| class="blockquote"
 
Fixed a bug where players who had purchased the game were being placed into the "guest" realm queue.Bullshit. I am attempting to log on and I am still in the guest queue as of 8:30 pm.
 
----
			I like how my place in line goes up	
----
			Your "hot fix" to getting purchasing customers out of guest queue is a lie. I spent $75 for your digital deluxe edition and since the start of the "head start" i have run into nothing but problems. Every single error that was posted i have encountered. For the devs to take away the single way that allowed paying people to get out of the screwed up guest queue, which never should have been a problem to begin with, and say that it prevent queue waiting is bullshit. If it was possible for me to get a refund for this disaster called an MMO i would. I would take my $75 dollars and go buy something better than this. Just for a reference i have done kick starters, early access and other true head start programs and i know the risks. I have never experienced such a bad early access in my life, this has been the single longest and worst start to a game i have ever had the misfortune of buying.  I understand bugs and crashes are to be expected but to have a basic login problem such as the guest issue, amongst many others, and then to say you have fixed it is complete and utter trash. If anyone is considering buying this game for the "head start" at this point, do not waster your money. From how slowly the devs are fixing problems, the community will be lucky to get to play a working by Tuesday. 	
----
			
{| class="blockquote"
I like how my place in line goes up
----
			OK folks they just did another hotfix.  All my friends just got the announcement and they shut down the server.. Said it would be another 5 minutes	
----
			Being considered a guest with a two hour wait when I wasn't getting a queue at all before the hotpatch. Not going to change servers, already past level 10 and in a guild with friends.	
----
			
{| class="blockquote"
 
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
SOLUTION: If you contact customer service they can assist in changing your email address on the account - if you do this, you'll need to wait 90 days before you can change it back to your new email address, however.
----
			
"Some users are reporting they are being placed in a guest queue when trying to log into the game."
Update: We are currently investigating this and may have a solution.
NEW Hotfix in progress
We believe this issue to be fixed in the latest hotfix.
 
Just wanted to point out that this issue is not fixed, the latest hotfix actually caused this issue for me and my wife, before the patch we did not have this problem.	
----
			
I wish I could at least get in line....I can't even get to the queue....
 
Ticket submitted.  praying to MMO gods.  Trying to find a live chicken to sacrifice.    	
----
			
{| class="blockquote"
Negative. I have never and do not wish to change my email account.
I understand this is far from the most important issue right now, but this solution is incorrect in my case.
 
What else have you got? 
----
			
 
This is a joke.  Seriously.	
----
			Went from 2 hours to 18 mins <3 wooot	
----
			
{| class="blockquote"
 
This is a joke.  Seriously.
----
			
In the middle of running around doing the housing quest on Stormtalon, get dc'd, go to log back on, bumped to some random server with a goat as my character.  Stormtalon not even showing up on my realm list anymore.  Mind you this was after a 3+ hour wait to get logged back on after the 15 min downtime at 4:15.  So much fun.  My husband went to log on same time, we had gotten through the first 600 person queue, I got on after logging out and logging back in because the enter button on the login in screen wasn't working, he got put to 2000+ in queue... after waiting 3+ hours.  Please fix.  Or let me know when this is fixed so rather than waste time sitting here, I can do something else.
 	
----
			Um, well this is new.  Now, Stormtalon isn't even showing up in the server list, and therefore my main and my sons' 2 toons aren't their either.  Tell me I'm not going to have to start over, please?	
----
			Are Caretaker and Stormtalon coming back sometime soon? The two realms with my toons on them appear to be gone.	
----
			Glad it's not just me, then.  OK, who broke the Stormtalon server?  Brice?	
----
			
Guys they just took everything down for another fix.
 
Keep calm and Hail Hyrda.	
----
			Stormtalon is gone for me as well. I'm assuming they took it and Caretaker down for a fix.	
----
			
The guest issue is definitely not fixed.  I didn't have that issue earlier today and am having it now.
 
my 2 hour Queue failed and then the next time I logged in it gave me a 16 hour queue.	
----
			Appears to be back up now.	
----
			
Widow seems to be up still, hopefully in 3 hours i'll be in :-)
 
I did read something about ordering from 3rd parties and needing a release key, however i checked my email from Gaming Dragons (only place i could get a NA version, i'm in UK) and that says .. You will not need an extra code on release date, your game will be converted to full version once released.
 
Don't you love all this conflicting info?	
----
			Woot first post on 200+ rainbows.	
----
			
\
 
{| class="blockquote"
They just took the servers down for another fix.
----
			STORMTALON IS UP!!!	
----
			now i am unable to connect...great	
----
			
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.Update: We're still investigating the issue with "No Valid Game Account".
Some users are still reporting this issue and we are investigating.
 
I just want to point out there has been zero update on this since it was put up over 12 hours ago.  I would love to see a que, have things magically disappear from my bags, or  not be able to use my reserved name.  but at this point in time I can't even successfully log in.
 
Just some perspective	
----
			
http://wsstatus.com/
 
Is useful for a quick check	
----
			I am still waiting guest account timers as a deluxe edition owner. 	
----
			
{| class="blockquote"
I am still being treated as a guest. I got dropped from the server, now I am in line AGAIN for another 2 hour wait. I am seriously considering reversing the charges on my card at this point... This is a joke.
----
			All day long since the launch, I have tried to get into this game.  I was back to around #2000 in the queue for my latest attempt, and got disconnected again with a network error. If I can't get on before the actual launch, can I get my money back?  The reason I pre-ordered was to get in early after all.	
----
			
 
I am at the same point.  No matter what they have done, I have gotten every single error imaginable and I've got friends/guild already in dungeons and I'm a measly level 5.  Not once has Wildstar/Carbine responded to any support tickets.  I also just got a new error.  Yay me.
 
{| class="blockquote"
Same. I just got dropped with 15 min left on queue after another 3 hour wait time. Only reason I pre-ordered was because I got to do head start so I wouldn't be ridiculously far behind when I get back from going out of town next week. Now the only day I can actually play the game is over and I will lose not only head start but a week's worth of game time while I'm away. I had a much better playing experience in beta (ironic) than I have in live.
 
Needless to say I am very displeased. I look at the feature set of the game and how they have these really awesome PVP features and I find myself thinking who was the idiot that thought it was a good idea to only put up 3 NA PVP servers and 1 EU PVP server in a game that is marketing their PVP gameplay? In my opinion, that's just fscking dumb.
 
I also realize there is a fine line between enough servers and too many, but let's be honest, when literally ALL servers regardless of type are full and they ALL have queue times (regardless of what their little in-game message claims), they need more servers, because now they're going to have to deal with a bunch of pissed off players that can't play with their friends and family because servers are too crowded. What's worse is that now some of those people we want to play with are already hitting level 20 and the idea of re-rolling for them is going to be ludicrous. Would you re-roll on another server? Most people that want to do end game content first won't re-roll which leaves many players stranded and many more spending stupid amounts of time NOT PLAYING the game they PAID FOR waiting in ridiculously long queues.
 
I don't envy those that work at Carbine. No doubt this is a shitty predicament to be in for all of them, but they obviously didn't create enough servers to handle the load of the people that pre-ordered the game, which is odd, because they obviously have those numbers right in front of them to go off of when they thought "oh let's do this many servers instead".
 
I'm done with WildStar for now, I've lost any meaningful ability to stay competitive right out of the gate and I don't want to level to 50 by myself, because I was the only one in my guild not able to get into the servers.
----
			
{| class="blockquote"
 
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.Update: We're still investigating the issue with "No Valid Game Account".
Some users are still reporting this issue and we are investigating.
 
I just want to point out there has been zero update on this since it was put up over 12 hours ago.  I would love to see a que, have things magically disappear from my bags, or  not be able to use my reserved name.  but at this point in time I can't even successfully log in.
 
Just some perspective
 
----
			just got d/c and now i cant connect, keep getting "Network Error: Unable to Connect" followed by what looks like an ip adress.	
----
			just got d/c and now i cant connect, keep getting "Network Error: Unable to Connect" followed by what looks like an ip adress.	
----
			Seems they are taking the servers down a couple at a time, the Auth server shows as Offline on http://wsstatus.com/ as well 	
----
			All day long since the launch, I have tried to get into this game.  I was back to around #2000 in the queue for my latest attempt, and got disconnected again with a network error. If I can't get on before the actual launch, can I get my money back?  The reason I pre-ordered was to get in early after all.	
----
			
From what I can tell, since someone posted this link - http://wsstatus.com/ - is that their Authenticating server is down.  Who knows.   I have an hour left in me for this useless game, then I'm done and will be asking for a full refund since this game gave me nothing but grief.  
 
I even got a new router to fix the problem.  	
----
			just got d/c and now i cant connect, keep getting "Network Error: Unable to Connect" followed by what looks like an ip adress.	
----
			
Sorry. Double post. I really did only click save once....... /sigh
 
Really really disappointing launch. You would think that after all the failures of other game's launches they might have been able to do somewhat better, but nope. What's even worse is they knew EXACTLY how many people pre-ordered so they knew how many people to expect to try to log in today and they still failed miserably at having proper server support. It doesn't bode well.
 
I cen't get in and when I can get it my characters aren't there. Really nice. SO glad I paid early to get a head start that isn't.	
----
			
Really really disappointing launch. You would think that after all the failures of other game's launches they might have been able to do somewhat better, but nope. What's even worse is they knew EXACTLY how many people pre-ordered so they knew how many people to expect to try to log in today and they still failed miserably at having proper server support. It doesn't bode well.
 
I cen't get in and when I can get it my characters aren't there. Really nice. SO glad I paid early to get a head start that isn't.	
----
			
Just got kicked few minutes ago and now getting network errors when trying to log back in.
 
Network error: Unable to Connect 64.25.34.198:23115
 
Seems like others are experiencing this as well. I can deal with the lack of play time but not being able to select the name I reserved on the server I want is quite annoying. I doubt they are going to be able to fix that.	
----
			just got d/c and now i cant connect, keep getting "Network Error: Unable to Connect" followed by what looks like an ip adress.	
----
			
Just got kicked few minutes ago and now getting network errors when trying to log back in.
 
Network error: Unable to Connect 64.25.34.198:23115
 
Seems like others are experiencing this as well. I can deal with the lack of play time but not being able to select the name I reserved on the server I want is quite annoying. I doubt they are going to be able to fix that.	
----
			
Just got kicked few minutes ago and now getting network errors when trying to log back in.
 
Network error: Unable to Connect 64.25.34.198:23115
 
Seems like others are experiencing this as well. I can deal with the lack of play time but not being able to select the name I reserved on the server I want is quite annoying. I doubt they are going to be able to fix that.	
----
			
"Client version does not match the server version"
 
Yet the launcher says the game is up to date.	
----
			
Just got kicked few minutes ago and now getting network errors when trying to log back in.
 
Network error: Unable to Connect 64.25.34.198:23115
 
Seems like others are experiencing this as well. I can deal with the lack of play time but not being able to select the name I reserved on the server I want is quite annoying. I doubt they are going to be able to fix that. Looks like Widow went down.	
----
			
There seems to be a bit of a misconception about the "guest account" issue. According to Gaffer there is no difference between your account and any other. You are not being put in the queue because you are a guest, you are being put in the queue because the server is full so EVERYONE who attempts to get in to the server is placed in the queue. The reason some people were getting in without the queue previously is due to the bug or exploit mentioned in the patch notes wherein there was a random chance of bypassing the queue, as that has now been fixed everyone is being put in the queue.
 
To reiterate: You are not being put in the queue because you are a flagged as a guest, you are being put in the queue because the server is full.
 
Relevant reddit posts from Gaffer:
 	
----
			I like how they talked about launching a game is one of the most important things you can do and they cant even get it right. after all of their cockiness this is just as bad if not worst then any MMO ive ever played.	
----
			My bf was playing and I was in a que around #1400. servers went down for restart and now we're both in a que at #3309	
----
			Sweet im a guest still 8k in line with 32hr wait	
----
			
12 minutes til I could get onto Widow and the server went down .. Now they are all back up Widow doesn't even show but is listed on http://wsstatus.com/
 
So my character has gone missing, great, thanks .. I've been waiting all the time just for that.	
----
			B-b-but, random kick from Eko and now the server is not in the list anymore >.> wait nvm it's down http://wsstatus.com/ ...because...reasons...	
----
			
{| class="blockquote"
Just got kicked few minutes ago and now getting network errors when trying to log back in.
 
Network error: Unable to Connect 64.25.34.198:23115
 
Seems like others are experiencing this as well. I can deal with the lack of play time but not being able to select the name I reserved on the server I want is quite annoying. I doubt they are going to be able to fix that. Looks like Widow went down.
----
			
The best disconnect patch so far
 i must say	
----
			
Full pre-purchase of the game and still getting tossed into the 'guest' queue.  Figured I'd give a heads up since this was supposed to be fixed.
Also whatever server(s) handling queues at the moment is struggling really hard, I've been dropped from queue more than six times in the past hour (ignoring the part where the authentication server decided to crap out 10 minutes ago).  I'm using a wired connection so it's not a wireless packet loss issue.  I'm fairly convinced that the only reason the queue is "moving" is because half of the people in queue are getting dropped and tossed to the back of the line.	
----
			Still getting the guest account issue, 3400 in line... Purchased from Green Man Gaming if that helps any.	
----
			
{| class="blockquote"
"Client version does not match the server version"
 
Yet the launcher says the game is up to date.
----
			I'm still being flagged as a guest account and am sitting in a LONG queue because of it, despite the hotfix. Looks like it's still an ongoing issue?	
----
			
{| class="blockquote"
There seems to be a bit of a misconception about the "guest account" issue. According to Gaffer there is no difference between your account and any other. You are not being put in the queue because you are a guest, you are being put in the queue because the server is full so EVERYONE who attempts to get in to the server is placed in the queue. The reason some people were getting in without the queue previously is due to the bug or exploit mentioned in the patch notes wherein there was a random chance of bypassing the queue, as that has now been fixed everyone is being put in the queue.
 
To reiterate: You are not being put in the queue because you are a flagged as a guest, you are being put in the queue because the server is full.
 
 
 
 
 
 
 
 
 
This is not what I just experienced.   Two people logging in from the same house at the same time.  Both preordered and have active accounts.  Person A signs into queue is placed at number 30 no guest red text.  Person 2 signs into queue, position 2000 with the guest red text.
 
so you tell me if the problem is fixed or not.
----
			
{| class="blockquote"
I'm still being flagged as a guest account and am sitting in a LONG queue because of it, despite the hotfix. Looks like it's still an ongoing issue?
----
			YESS .. Widow is back and WTF ARE YOU KIDDING ME!! It's only just back up and over a 2hour waiting q	
----
			This one u did nice now: Cannot connect to NCSoft login services. The patches getting worse and worse. Crashing the game more and more.	
----
			gotta love 8 hour queues for deluxe	
----
			
This is absolutely ridiculous.  You just shut down Pergo to apply a hotfix.  And as a result everyone has a 3000+ player que and hours of wait to play again after waiting hours to play in the first place.  Your fixes are only making the play experience worse and its insulting to your customers.  
 
Your solution is that we should change servers? We already have made characters and so have our friends on the servers we choose initially.  It is your job to know how many people it can handle and to prepare for that. 	
----
			Did NcSoft  forget to send my paid in full receipt to Carbine?	
----
			Got the guest que as well. :(	
----
			With a 202 page topic, you'd think they might be a bit concerned and send someone in to try and at least explain a few things like the guest text etc	
----
			Okay so earlier this morning my account was seen as a guest account and I couldnt log in like most of the people, after that you guys did a hot fix while restarting the server and it worked, I could log in. Now you just did another hotfix/restart which brought back the problem...	
----
			
{| class="blockquote"
 
First world problems.
----
			Seconds after the Auth server came back up ran into a 3 hour queue time. Still getting the Guest account issue.	
----
			
So, after the earlier "hotfix" that left me in a long queue (on top of the 7 hours spent trying to get in this morning) I decided to step away from my computer. I come back about 3 hours later to see I'm 9th in the queue. Oh boy, here we go, finally!
 
Lost connection. Failure to connect. Network error.
 
I bet when Carbine throws their office launch party they only open one bottle at a time - those hardworking schlobs at the back of the line will just have to wait for their chance at a celebratory toast. We might open an extra bottle later on, but we'll make sure it doesn't leave the closet; if they really want their drink that bad, they can get it away from all their peers and colleagues. We'll even make sure to announce it over the PA: "A friendly reminder for those waiting to have their glass filled! If you want to join us for a celebratory toast, please lock yourself in the janitor's closet on the third floor. There's an open bottle there, check it out!"
 
 
 
Again, I know MMOs are a new thing on the market and there's no feasible way to anticipate some of these problems that have cropped up... we're in uncharted territory here. But I still had such high hopes this wouldn't be a shit show from the start.	
----
			How does my position in queue go down but my estimated wait time go up?	
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Users are reporting their Reserved names are not available.
UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
SOLUTION: If you contact customer service they can assist in changing your email address on the account - if you do this, you'll need to wait 90 days before you can change it back to your new email address, however.
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This is NOT a solution.  First up, it's not even isolated to just those users who changed emails.  This thread alone is littered with MANY first-hand reports of people who have NEVER changed their email address and are still having this problem.  Second, even for those people who *did* change their email address recently, the reason they changed it doesn't suddenly disappear for 90 days just to satisfy your crappy system -- there will be plenty of folks who do not have that amount of time left on their previous email address (myself included) and would risk being completely locked out of their NCSoft account if you changed it back.  Third, plenty of people (myself included) have already started playing the game using a temporary name on the sensible assumption that Carbine would simply offer a single free name change to fix this problem once and for all.
 
Why don't you simply announce you will offer a single free name change to people affected by this problem, or heck just give one out free to EVERYONE as some kind of apology for this launch debacle.  It completely fixes the problem and requires virtually no effort on your behalf, and would be a decent PR exercise in the face of this nonsense.	
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			Cannot login to Zhur... its not on realm list. What did you do Cupcakes?	
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I like how they talked about launching a game is one of the most important things you can do and they cant even get it right. after all of their cockiness this is just as bad if not worst then any MMO ive ever played.
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Some said it was more tied to number of logouts per minute .. i think.
 
So if 20 log out in a minute you'll get 120 hours ;-) then when it checks next it see's only 7 logged out and you get 475 hours lol	
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			My account is still getting flagged as guest even after the lastest fix.  I'm on skype with my friends who load into the exact same server que spot 200 and I'm in spot 3000 even though I launched first.	
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I can't comment about compensation (not my area) but I just want you to know, from myself and everybody working to get you in-game right now that we're sincerely sorry and doing everything we can.
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Actually this is a typical MMO launch.  For whatever reason, nearly every company deeply underestimates the strain that launch has on their systems.  I've only seen one clean MMO launch and that was GW2. They had a couple hiccups but their headstart was very clean, people logged on, could play, their overflow system just ended up being a little wonky and gave people grief if they wanted to play together, along with events not spawning properly.  But yeah, this is far from the worst MMO launch, actually this is almost exactly the same as Vanilla WoW's launch, but with a headstart.
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Still being put into the guest account queue
 
This has been an issue all day since bright and early this morning.
 
If you want us to switch servers let us do CHARACTER TRANSFERS PLEASE	
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			It wouldn't be so bad if the items we have were  all Account Bound .. then if you gave up on the q's you could at least make a character elsewhere and still have all the gear you got from Pre-Order etc	
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			It seems you guys are offering very little in the way of updates recently.  Very disheartening.	
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			Well. Everything runs fine for me now. No queues, no login issues, no reward issues. Keep up the good work! ; )	
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Users are reporting their Reserved names are not available.
UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
SOLUTION: If you contact customer service they can assist in changing your email address on the account - if you do this, you'll need to wait 90 days before you can change it back to your new email address, however.
---
 
This is NOT a solution.  First up, it's not even isolated to just those users who changed emails.  This thread alone is littered with MANY first-hand reports of people who have NEVER changed their email address and are still having this problem.  Second, even for those people who *did* change their email address recently, the reason they changed it doesn't suddenly disappear for 90 days just to satisfy your crappy system -- there will be plenty of folks who do not have that amount of time left on their previous email address (myself included) and would risk being completely locked out of their NCSoft account if you changed it back.  Third, plenty of people (myself included) have already started playing the game using a temporary name on the sensible assumption that Carbine would simply offer a single free name change to fix this problem once and for all.
 
Why don't you simply announce you will offer a single free name change to people affected by this problem, or heck just give one out free to EVERYONE as some kind of apology for this launch debacle.  It completely fixes the problem and requires virtually no effort on your behalf, and would be a decent PR exercise in the face of this nonsense.
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			Yep, still getting put as a guest account...   Oh, and my bag of awesomeness dissapeared as well...	
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			I'm starting to think that there really isn't a problem, and that this is being done on purpose because there simply wasn't the oversight to ensure there were enough servers for the Headstarters.	
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			At this point they need to hire an extra team of consultants to figure the shit out, cause clearly they can't handle it with the team they have.	
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			Honestly, u should be embarrased. U have had several CB. And several Beta Weekends and 1 open Beta to fix this. And still u dont succed. Blizzad had its quetimes when wow was releast but at least it was stable and no account issues.	
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			Still getting the No Valid Game account error. I applied my code on the 28th, so it isn't a case of waiting. Please fix it, I'm not the only one with this bug.	
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			Has there been any news on the bouncing from NA/EU problem? Are people still getting that other than the few I know?	
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			Six hours waiting on that name ticket support thing they mentioned. Still no word. :( I finally managed to wait long enough to get on my server and got rid of the blank character error but I have no idea if I'll have to log out for anything to even take effect. And my guild leader is level 20. FML.	
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Has there been any news on the bouncing from NA/EU problem? Are people still getting that other than the few I know?
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			Still flagged as guest. 4+ hr queue...	
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			Anyone still having "not valid account " issues?!	
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It wouldn't be so bad if the items we have were  all Account Bound .. then if you gave up on the q's you could at least make a character elsewhere and still have all the gear you got from Pre-Order etc
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Still happening for me.. sadly
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			Naa forget this every1 come back in a year or so	
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			Still being flagged as a guest, still wanting to get out of que after hotfixes when im near the end, 19hours and counting	
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Congrats if you made it back to Widow. I'm getting on but the connection is unstable on cut scenes when zoning and forcing me to log off. I'm attributing that to high traffic more than bugs tho.
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			I kept getting bounced from NA to EU with the no account found on this server message. Although the game comes with a month free it says, the minute i paid for a recurring monthly subscription it logged me into the game immediatly after. Maybe im just dumb and should have known this game is subscription based but maybe this will fix some others with the same problem logging in.	
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{| class="blockquote"
Has there been any news on the bouncing from NA/EU problem? Are people still getting that other than the few I know?
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			Absolutely wonderful.  Still no comment on the "Client server does not match game server version"	
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Server will probably be restarted again before this que finishes..
For the record this is not a guest account.	
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I kept getting bounced from NA to EU with the no account found on this server message. Although the game comes with a month free it says, the minute i paid for a recurring monthly subscription it logged me into the game immediatly after. Maybe im just dumb and should have known this game is subscription based but maybe this will fix some others with the same problem logging in.
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On pergo realm my brother and I qued at the same time.  My wait was 3000+ and his was 22....very strange.
 
His computer is about 10 feet from mine.	
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{| class="blockquote"
I kept getting bounced from NA to EU with the no account found on this server message. Although the game comes with a month free it says, the minute i paid for a recurring monthly subscription it logged me into the game immediatly after. Maybe im just dumb and should have known this game is subscription based but maybe this will fix some others with the same problem logging in.
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Yep, still here. Applied on the 18th and I've been waiting since launch. One user from Reddit said that they submitted a ticket and someone manually changed their account so they could play. I submitted a ticket but I've got a feeling they're going to copy paste to useless info to me.
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			Danika, but u can enter login and play ?	
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			This has gotten ridiculous. I decided to go to sleep as I had been up since servers opened and got to play at most 2 hours between being booted and multi-hour guest queues. I was excited to come back to a fixed Wildstar and even more so when I saw a patch install. To my dismay I am still a guest in position 2727 with 16 hour wait. It's awesome that theres more servers, let me just get the 15 other members of my clan that somehow managed to get in just fine, because I don't know hax0rs or favoritism, to switch over to a different server and start all over again so I can finally play. The day I took off of work expecting to be able to get a legitimate headstart as advertised in the preorder bonus could have easily paid for Wildstar post launch getting the same experience and without risking my money on a wash. I would love for Carbine to just say what they plan to do to appease us fans that legit feel jilted by this experience. I would LOVE to play on a new server if only I knew I could transfer over to where my guild is later free of charge. I wouldn't mind not getting as far of a headstart if it means I don't have to worry about next months game time. Just something... because I know a lot of people are demanding refunds and I really don't want things to get to that because I know there's a good game here if only I could GRODJAMFRACKING PLAY IT.	
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Danika, but u can enter login and play ?
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			Im still w8ting for any response from support about "not valid account" since game started.. fml	
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