117211-why-does-carbine-give-such-short-notice-on-downtimes

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			Last minute notices for half a day worth of downtime isn't right. I am sure the devs are listening so why can't they be more proactive with the approach of letting us know what is going on and not just on the forums and social media. Not everyone is on the forums and I am not just speaking for me I am speaking for a lot of people in my guild who didn't know about the downtime..	
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1. Check the official forums more often. That's about all the advice I can give you. 
 
2. Maybe they only knew 48 hours in advance. 	
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			2 weeks?! I don't need that and it'd probably make hotfixing so much more complicated.. I manage well enough with 2 days notice and that was what was given in the server status section.	
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Because life moves fast.
 
Sometimes with hardware/software there are faults that happen at random times with no warning. They need a psychic to be able to warn you in advance of that.	
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2 weeks?! I don't need that and it'd probably make hotfixing so much more complicated.. I manage well enough with 2 days notice and that was what was given in the server status section.
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			What would additional days gain you?   Why would you schedule something 2 weeks out based on a game's downtime?	
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			If they said that this downtime was on a raid day a guild could schedule that certain day on another day.	
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			There are plenty of ways to address downtime in a more structured or professional way. As for everything else I am not complaining but 2 days for a quick hotfix is fine but 2 days for 13 hours isn't.	
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Big mega server downtime with a day or two of notice... and now this server organization and removal of hardware with 2 days of notice and even the notice comes later in the evening and only to be seen for those on twitter or the forums.
 
The notice is very unprofessional and just about everyone in my guild last night had NO idea about the downtime. I am lucky I stopped by the twitter account and found out to let everyone know.
 
Should I ask why a professional game with a decent sized staff can't put a schedule together and give us at least a 2 week notice with information about this on the forums, twitter, website, in-game, etc? To ensure EVERYONE knows this is happening and the guilds that are struggling to even get 20 players together are not getting smacked in the face by the reality of the down time today?
 
I am sorry to rant but after you guys decided to change the format and release a patch not so often so these down times wouldn't be so constant I thought there would be fair notice if there was down time. It is a community managers job to let us know whats going on... and not 48 hours before it happens. I bet not even 75% of the player base knew about the downtime.
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2 days notice is more than sufficient. If your guild is unable to cope with moving or cancelling a raid night with less than 48 hours notice, you might want to .. you know... relax a little. It's only a game.
 
 
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There are plenty of ways to address downtime in a more structured or professional way. As for everything else I am not complaining but 2 days for a quick hotfix is fine but 2 days for 13 hours isn't.
 
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There are plenty of ways to address downtime in a more structured or professional way. As for everything else I am not complaining but 2 days for a quick hotfix is fine but 2 days for 13 hours isn't.
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			so lets just ask the real question everyone wants to know.......Can we play yet?    How about now?   Now?   Let me try to log in again......maybe now?    hehe   ; )	
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I bet not even 75% of the player base bothered to check the forums for a downtime notice.
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			I need more time to prepare to not-play computer games.	
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			I completely agree with the OP.  They should send personalized whispers, server wide notices, in game mail, facebook posts, tweets, reddit posts, a whole forum section on official forums, a post on all gaming media sites, emails to account holders, courtesy calls, and a Carbine representative knocking on the front door a month in advance for maintenance windows.  Or else I wont know what is happening in the game.	
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I completely agree with the OP.  They should send personalized whispers, server wide notices, in game mail, facebook posts, tweets, reddit posts, a whole forum section on official forums, a post on all gaming media sites, emails to account holders, courtesy calls, and a Carbine representative knocking on the front door a month in advance for maintenance windows.  Or else I wont know what is happening in the game.
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Downtimes are usually on Tuesdays.
 
They gave notice via the following methods:
 
Posts on official forms
Posts on reddit
Tweets on tweeter
Information on load up screen (the one you ignore and hit 'PLAY' on)
Top left of character select screen
 
 
Notice was well in advance.
 
 
I am not so sure how you were uninformed or how you were made unaware, other than closing your eyes through all of the above.  There really is not much more they can do in trying to reach out to you. 	
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2 days notice is more than sufficient. If your guild is unable to cope with moving or cancelling a raid night with less than 48 hours notice, you might want to .. you know... relax a little. It's only a game.
 
 
 
 
Putting it on the forums, social media, and the patcher/loading screen should be more than enough. Would you prefer personal phone calls or a mass text instead? What more do you expect them to do, exactly?
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what a cute little rat or whatever that is
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			OFFICIAL FORUMS.  If people aren't checking them to get news, information, announcements, etc..., about the game they are playing do they really have a leg to stand on when complaining about not knowing something in enough time to reschedule in-game activities, and demanding changes be made to how stuff's announced?	
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			Because NCsoft probably gave them the info 2 days before the intended change.  Tight deadlines happen.	
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OFFICIAL FORUMS.  If people aren't checking them to get news, information, announcements, etc..., about the game they are playing do they really have a leg to stand on when complaining about not knowing something in enough time to reschedule in-game activities, and demanding changes be made to how stuff's announced?
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			It also said it on the login in game as well, so even if you dont come to the forums.... it was right there lol.	
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Yes. because this is the internet and facts have no place here.
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Actually, it's a hamster... in a sweater.
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