148357-this-is-bull

== Content ==
			So I log in after about one weak of work only to notice a few gifts. The first gift is the Japanese spa I made in my house is gone, it is reverted to a piece of garbage I was fiddling with to test building mechanics. The second is my one plat is gone that my guild mate gave me. And last but not fricken least. My character which was level 44 or so is now back to 39 (I leveled it back to 40). I send in a support ticket and you know what they say? Sorry we don't see any progress that was reverted and they think the reason i'm missing a whole plat is because my amp reset... no fudging amp reset cost 1 plat (and yes I know I spent 25g or so on AN accessory for my hoverboard please go ahead and explain the missing 69 gold after that( some of which was used to idk build the missing spa which took hours). So I bet you are wondering. Why bother posting this here? I am not just posting this here. I will be posting this all over because I am now beyond mad. 0/10 company would not recommend. VERY DISPLEASED.	
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			My morning was pretty crap, but this was a solid kek. So thanks for that haha >_<	
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			Fitting name.	
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			There has been a rollback bug that affected some characters quite extensively, it affected my main as well, though not to the extent you've suffered. Your best recourse is to ticket and ask for dev help as well, if you get no resolution then you can rightfully get mad, but try getting some support first and see if you can have it fixed.	
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I don't think Customer Service is going to rebuild his Spa.
 
Also, how did the Japanese get to Nexus to build a spa? That's a neat trick and I am super-jealous.	
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I'm not pleased about being bugged either, but getting upset about it is not going to help me. :P I'm letting him know what can be done, the support is lackluster at best, but keep asking and you might get something resolved. The housing rollback is a total loss, unless you had a set saved via Katia's or Lamenth's addon.
 
Sorry you got screwed over by the bug, hope you get some of it fixed.	
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I'm not pleased about being bugged either, but getting upset about it is not going to help me. :P I'm letting him know what can be done, the support is lackluster at best, but keep asking and you might get something resolved. The housing rollback is a total loss, unless you had a set saved via Katia's or Lamenth's addon.
 
Sorry you got screwed over by the bug, hope you get some of it fixed. but bro you missed the part where I sent a fracken ticket in and got rejected. REJECTED.
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Unfortunatly customer support probably can't do much to help you with this issue and is more on the developer side. They probably COULD assist you with some things if you could provide proof of it like the 1 platinum, but if they said they actually can't see any progress made or nottation then it seems like a database issue that's out of there hands. As mentioned in an earlier post this is most likely related to a bug that's been creeping up on people from time to time lately and so your best bet is to submit a bug report in-game with as much info as you can AND make a thread in the bug report forum.
 
It sounds like your issue could be related to this:
https://forums.wildstar-online.com/forums/index.php?/topic/148122-amp-and-contract-rollbacks/
So I'd advise adding to it.	
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Hi TheRage,
 
Really sorry to hear this happened. Unfortunately our best bet to help you is for you to put in a Support Ticket. It'll give us access to more information so our CS team will be able to advise what they can help you with. It may help to update the ticket with more information or request to ask what other information they may need in order to help you. Sometimes unfortunately we get support tickets that don't give enough information to help fix a user's issue.
 
Best of luck,
 
-Team WildStar	
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I remember something like this happening to me once on another game
 
I got a new shield for my tank so i deleted my old one, then i got dced
I came back to a re-rolled character and saw no shield in my slot. I figured i got rolled back and was dissapointed then went to check my bags
But there was no shield in it , the deleted one wasn't restored, so i ended up with no shield ><(Royally screwed)
 
Had to cancel my raid that night until support fixed that crap 	
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but bro you missed the part where I sent a fracken ticket in and got rejected. REJECTED.
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The support is outsourced by Ncsoft and not really related to Carbine
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Please let this myth die. We've been told by CRB_MrSmiley more than once it isn't the case.
 
Getting help from Support has a lot more to do with how you write your tickets and explain the issue than anything else. Yes, at times when the issue is complicated you have to be persistent and go through a couple rounds with them, but that's not unusual for any game I've ever played. Not to be rude, but if the OP's ticket was anything like this post, I can see why Support didn't get the issue.
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