106849-eldan-gauntlets-switched-then-disappeared-carbine-doesnt-care

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So i got my eldan gauntlets a while ago before Carbine "borrowed" them for a while to make them orange instead of purple. When i first got them i got the Curative Gloves (medic healing gloves). I did the first parts of the quest in wilderrun and got to the x-89 challenge. Then carbine borrowed them for a while and when i got them back i had the surgical gloves (medic dps gloves). So i made a ticket asking if they can switch them back and they just took it as a bug report and i heard nothing back, made another ticket about it a few weeks later and same thing. I just left the gloves in my bank waiting to see if anything would be done but no luck. Now my gloves have disappeared from my bank and my imbuement quest is gone from my log. So i made another ticket for lost item recovery and they tell me they will not restore them at this time, they cannot make exceptions, and to make a bug report. So now im screwed out of the gloves as i cant see them drop anymore. 
 
I understand that carbine has a lot on their plate with bug fixes and game issues but just turning issues away and brushing them under the carpet as a bug report is not the way to go.
 
 	
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			I'm pretty sure the Eldan Gauntlets are just some kind of CS stress test for what will people endure.	
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This has been talked about before for multiple people. CS is run by NCSoft and they don't have any tools or ability to return or fix items like this. Carbine doesn't seem to care and they say, oh well, we don't care about gear in our game so neither should you.
 
GG Carbine, GG	
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