55715-headstart-issues-31514

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== Content ==
			
Hi all,
 
We are currently investigating and tracking the following issues.
 
Players are unable to view Realm List/Enter RealmsUPDATE: We believe this issue has now been resolved.
Once through to a realm, players Character Creation screen is blank and they cannot progress.UPDATE (POTENTIAL FIX): We believe that completely closing and restarting the game client will fix this issue for some users. Alt-F4 from the character screen and immediately restart the client.
Various connected issues: Users are not being correctly flagged
UPDATE: HOTFIX DEPLOYED. This should address the issues in orange below. Please let us know if you still encounter these issues.
Players are treated as Guest and not placed into queues correctlyIf you think you are flagged as a Guest still, log into a low-pop realm and see if you can chat in /zone etc.
 
Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc) OR they recieve a message that it has already been claimed.
Players cannot create characters/have less character slots than intended
Some users are seeing an Error 15 message preventing login. (2FA)POSSIBLE FIX: We recommend using a hard line into your Router (if possible) rather than a WiFi connection to see if this resolves the issue
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
SOLUTION: If you contact customer service they can assist in changing your email address on the account (Note there may be some delays due to high traffic volumes)- if you do this, you'll need to wait 90 days before you can change it back to your new email address, however.
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.If you have seeing this issue please contact Support, or update any outstanding tickets as they need to manually adjust your account.
Users in NZ and other territories are reporting an error with "Client version doesn't match game..." error.
Please see this thread: https://forums.wildstar-online.com/forums/index.php?/topic/58137-client-version-doesnt-match-game-server-version-error/
Users are reporting they are seeing their Bag of Awesomeness disappearing.UPDATE: We believed we solved the issue however we're still seeing users report this issue. We are reopening our investigation.
We will try and update you with information as we receive it, but there are a lot of moving parts right now and we're trying to get everything up and running so please bare with us! We're working on these issues as fast as possible and are sincerely sorry if you're unable to get in and enjoy WildStar right now.
 
More info as we have it.
 
Thanks for your patience and understanding.
 
UPDATE: June 02, 9:45 PM PDT / 4.45AM UTC 
 
News on Free Realm Transfers
 
Cougar's part of the livestream here - http://www.twitch.tv/wildstar/b/534732028 @53:38
 
Opened 2 new EU realms. French PVP realm named Gaius and German PVP named Deadstar.
CS is totally slammed but have been working 24/7. 
Boomboxes have a 22 hour cooldown on purpose. It's not a bug. You can only open 1 per 22 hours.
Optimization patch coming out tonight. Includes fixes for Win7 and a 5-10% FPS increase expected.
AFK fixes were included last night. There was a bug where getting friend invites would reset the activity timers, this has been fixed.
There will be downtime tonight. Store page will be updated and the game will be down at the same time as the website. 
Realm transfers are being worked on. There are still some configuration problems; that means no transfers right now. 
Once that is worked out, the pay/fee rules for transfers will be worked out. Paid and free will go live at the same time.
Some people are getting stuck on the loading screen. There is a fix coming for this. If you get this you can exit and immeditely restart and not lose your place in the queue.
Cougar's latest OPs update - http://www.twitch.tv/wildstar/b/534793438 @ 55:54
 
  Realm Transfers will not be available tonight. PvP Realm Transfers are currently bugged because of faction restrictions. In order to get around the bugs, faction restrictions on PvP realms have been removed. This means you can have both a Dominion and an Exile character on a PvP server. No ETA for when Realm Transfers will be available at this time.	
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what is with the issue with sitting though a 45 minute queue to NOTHING, i am at a screen with nothing and i honestly do not want to sit in queue another hour just for the same shit to happen.
 
It is really a slap in the face for people to be waiting 2 hours now to log in just to get to a bugged out UI and a fat screw you when you try to reload with an even longer queue.	
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			I'm being bounched from EU to US both proclaiming that I have no account..	
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			Name Reservation also seems to be broken... I'm unable to make the character with the name I reserved?	
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			Thanks for the update.	
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			Thanks for the update.	
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			What about the login issues still? That should be the priority. Fix the game region/not valid account error.	
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{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			OMFG - Cant wait for tuesday at this rate lol, cant even get in on pre order lmao. :lol:	
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			Name Reservation also seems to be broken... I'm unable to make the character with the name I reserved?	
----
			Thanks for the update.	
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			Same issue, says I dont got a WildStar game account... Highly annoying (Yes ive applied the code and got a subscription)	
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			OMFG - Cant wait for tuesday at this rate lol, cant even get in on pre order lmao. :lol:	
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			I cant use my reserved name for my character...other names work...wont play until i get my name ;(	
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What about the problem with saying I've no account, bouncing me from EU to NA even though I have an
active account when I check the website and i've even added game time sub and all?Any details on this and possibly a fix???	
----
			What about the login issues still? That should be the priority. Fix the game region/not valid account error.	
----
			
What about the problem with saying I've no account, bouncing me from EU to NA even though I have an
active account when I check the website and i've even added game time sub and all?Any details on this and possibly a fix???	
----
			Name Reservation also seems to be broken... I'm unable to make the character with the name I reserved?	
----
			
It's giving me an error that It can't find my account. I totally applied the code and it says my account is active with deluxe edition, but it keeps switching datacenters.
:/	
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			I am in queue for something, but it doesnt say what its for :( And if I decide to leave the queue I dont get any servers to chose from.	
----
			
What about the problem with saying I've no account, bouncing me from EU to NA even though I have an
active account when I check the website and i've even added game time sub and all?Any details on this and possibly a fix???	
----
			Name Reservation also seems to be broken... I'm unable to make the character with the name I reserved?	
----
			
It's giving me an error that It can't find my account. I totally applied the code and it says my account is active with deluxe edition, but it keeps switching datacenters.
:/	
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Many people are getting an error saying "No valid WIldstar game account found".
I get this error and I have redeemed my Game Code.
Please fix this issue!	
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			same as the danish kiwi here 	
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			same as the danish kiwi here 	
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Many people are getting an error saying "No valid WIldstar game account found".
I get this error and I have redeemed my Game Code.
Please fix this issue!	
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			The queue does not remember your position if your comp or client crashes	
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It's giving me an error that It can't find my account. I totally applied the code and it says my account is active with deluxe edition, but it keeps switching datacenters.
:/	
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			What about the login issues still? That should be the priority. Fix the game region/not valid account error.	
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			It's saying I have no account on EU or US, I activated my serial key around 40mins ago and still no luck getting in, can you help?	
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			*regarding the reserved names, id like to mention that i changed my email-account after reservation, because i didnt receive emails, dont know if it has something to do with it	
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			NZ users are getting a "Client does not match server version error". I had to use a VPN to download an update to login.	
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			What about those who made name-reservations but are now not able to create those characters because it says the name's already taken? Thats a HUGE issue for me!	
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			So the servers (in particular the NA PvP ones) are NOT truly full? 	
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It's giving me an error that It can't find my account. I totally applied the code and it says my account is active with deluxe edition, but it keeps switching datacenters.
:/	
----
			The queue does not remember your position if your comp or client crashes	
----
			NZ users are getting a "Client does not match server version error". I had to use a VPN to download an update to login.	
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			same as the danish kiwi here 	
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			Why are there twice as many PVE servers compared to PVP? What terrible data polling service did you guys hire to come to this conclusion?	
----
			
What about the problem with saying I've no account, bouncing me from EU to NA even though I have an
active account when I check the website and i've even added game time sub and all?Any details on this and possibly a fix???	
----
			*regarding the reserved names, id like to mention that i changed my email-account after reservation, because i didnt receive emails, dont know if it has something to do with it	
----
			What about those who made name-reservations but are now not able to create those characters because it says the name's already taken? Thats a HUGE issue for me!	
----
			
What about the problem with saying I've no account, bouncing me from EU to NA even though I have an
active account when I check the website and i've even added game time sub and all?Any details on this and possibly a fix???	
----
			My Boyfriend Is unable to Use his name he reserved	
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It's giving me an error that It can't find my account. I totally applied the code and it says my account is active with deluxe edition, but it keeps switching datacenters.
:/	
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			I am in queue for something, but it doesnt say what its for :( And if I decide to leave the queue I dont get any servers to chose from.	
----
			same as the danish kiwi here 	
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			50~ minute queue to... nothing. Just background music and a space where my character's supposed to be. 	
----
			
What about the problem with saying I've no account, bouncing me from EU to NA even though I have an
active account when I check the website and i've even added game time sub and all?Any details on this and possibly a fix???	
----
			It's saying I have no account on EU or US, I activated my serial key around 40mins ago and still no luck getting in, can you help?	
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			And what about reserved names? cause is pretty beutiful to get in and not getting you reserved name cause is taken	
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			same as the danish kiwi here 	
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Here's a list of people having the "No vaild Wildstar game account found for the North America Datacenter [Game Region]. That flips back and forth between NA and Europe.
 
https://forums.wildstar-online.com/forums/index.php?/topic/53667-no-valid-wildstar-account-found-on-the-datacenter/
 
Myself included.
 
Good luck!	
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What about the unable to login issues still going around.
 
Im still getting NCSoft login service timeout errors, and Invalid account name or password...
 
Funny being that I can still get into the site, and id rather get into the game.	
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			I'm not even getting into the game at the moment. I'm still receiving the error "Client version does not match the game server version" At the moment I'm worried that this will mean that I need to re-install. That would not be cool	
----
			The queue does not remember your position if your comp or client crashes	
----
			Queue times are ricidulous.. and then to find out it leads to a blank character creation screen.... so much for a full 3 day head start....	
----
			Why are there twice as many PVE servers compared to PVP? What terrible data polling service did you guys hire to come to this conclusion?	
----
			no valid game account found	
----
			NZ users are getting a "Client does not match server version error". I had to use a VPN to download an update to login.	
----
			Queue times are ricidulous.. and then to find out it leads to a blank character creation screen.... so much for a full 3 day head start....	
----
			NZ users are getting a "Client does not match server version error". I had to use a VPN to download an update to login.	
----
			
{| class="blockquote"
This ..
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			The queue does not remember your position if your comp or client crashes	
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			Name reservation is bugged too for a lot of people; it's saying our reserved name is taken. When I'm at the server select, I can see all my characters from beta, but when I enter the server they're not there. My guess is the characters from beta weren't wiped completely and are floating around the servers somewhere. Which would explain why a lot of us can't use the names we reserved, since we used the name for a beta character. 	
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			What about "Client version does not match game server version" ???	
----
			Queue times are ricidulous.. and then to find out it leads to a blank character creation screen.... so much for a full 3 day head start....	
----
			It's saying I have no account on EU or US, I activated my serial key around 40mins ago and still no luck getting in, can you help?	
----
			'No valid WildStar game account found for the North America Datacenter (Game Region). Your default Datacenter (Game Region) has been changed to Europe. Please log in again. (And visa versa from EU to US and back)Please dear god, halp.Flatmate is on next to me playing it right now.I have subscription and I added my cdkey on the 16th..	
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			Don't alt F4 out of nothing unless you are Frozen. Getting back in is a nightmare with even a longer queue timer. Mine started off at an hour and last I checked 10 minutes ago, I am at 32 hours. 	
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What about errors with client versions cause I haven't even got past the log in queue.
 
Originally  I had the issue 'invalid account name/password" then i removed my authenticator and i now get a "client version does not match the current game version"
 
I played in beta weekends and open beta, I got every single patch during those times with no problems.
 
If it matters i'm from New zealand.	
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			Are you not doing anything about the "no valid account found on North American servers, switching to Europe"? Really? Tons of people having this issue. 	
----
			It's saying I have no account on EU or US, I activated my serial key around 40mins ago and still no luck getting in, can you help?	
----
			
What about the unable to login issues still going around.
 
Im still getting NCSoft login service timeout errors, and Invalid account name or password...
 
Funny being that I can still get into the site, and id rather get into the game.	
----
			"Cannot connect to NCSoft login services"	
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unable to find my acc, switching between eu / na,... :angry:
accs active on the page.	
----
			Are you not doing anything about the "no valid account found on North American servers, switching to Europe"? Really? Tons of people having this issue. 	
----
			'No valid WildStar game account found for the North America Datacenter (Game Region). Your default Datacenter (Game Region) has been changed to Europe. Please log in again. (And visa versa from EU to US and back)Please dear god, halp.Flatmate is on next to me playing it right now.I have subscription and I added my cdkey on the 16th..	
----
			same as the danish kiwi here 	
----
			Are you not doing anything about the "no valid account found on North American servers, switching to Europe"? Really? Tons of people having this issue. 	
----
			Don't alt F4 out of nothing unless you are Frozen. Getting back in is a nightmare with even a longer queue timer. Mine started off at an hour and last I checked 10 minutes ago, I am at 32 hours. 	
----
			no valid game account found	
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			why isnt name reservation issues on that list?	
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			The queue does not remember your position if your comp or client crashes	
----
			I'm not even getting into the game at the moment. I'm still receiving the error "Client version does not match the game server version" At the moment I'm worried that this will mean that I need to re-install. That would not be cool	
----
			same here	
----
			What about those who made name-reservations but are now not able to create those characters because it says the name's already taken? Thats a HUGE issue for me!	
----
			same here	
----
			'No valid WildStar game account found for the North America Datacenter (Game Region). Your default Datacenter (Game Region) has been changed to Europe. Please log in again. (And visa versa from EU to US and back)'Please dear god, halp.Flatmate is on next to me playing it right now.I have subscription and I added my cdkey on the 16th..	
----
			What about those who made name-reservations but are now not able to create those characters because it says the name's already taken? Thats a HUGE issue for me!	
----
			I'm not even getting into the game at the moment. I'm still receiving the error "Client version does not match the game server version" At the moment I'm worried that this will mean that I need to re-install. That would not be cool	
----
			
unable to find my acc, switching between eu / na,... :angry:
accs active on the page.	
----
			same here	
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			DUDE i can't even patch the game its stuck at 0% and i did all i can to make it move but nothing is fixing  it !!	
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	"NO VALID WILDSTAR GAME ACCOUNT FOUND FOR THE NORTH AMERICA (THIS FLIPS BETWEEN EUROPE AND NA) DATACENTER [GAME REGION].
 
I bought my came from the wildstar store in April, whacha mean i dont have an account?
 
I read up about applying a key, so went an did that on the site but still no joy	
----
			"Cannot connect to NCsoft login services"	
----
			
{| class="blockquote"
Hi all,
 
We are currently investigating and tracking the following issues.
 
Players are unable to view Realm List/Enter Realms
Players are seeing extremely long queue times
Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc)
Players cannot create characters/have less character slots than intended
Players unable to create characters due to no UI being loaded after entering a Realm.
Some users are seeing an Error 15 message preventing login.
A new EN-PvP Realm (Ravenous) has been opened to help alleviate traffic.
 
We will try and update you with information as we receive it, but there are a lot of moving parts right now and we're trying to get everything up and running so please bare with us! We're working on these issues as fast as possible and are sincerely sorry if you're unable to get in and enjoy WildStar right now.
 
More info as we have it.
 
Thanks for your patience and understanding.
----
			
Error: "Your name is already taken"
 
I reserved the name and now I can't create a new character with that name because I see that one server has my beta characters but when I go in there aren't there. So I can't create a character with that name because they "are" in one server.	
----
			
Here's a list of people having the "No vaild Wildstar game account found for the North America Datacenter [Game Region]. That flips back and forth between NA and Europe.
 
https://forums.wildstar-online.com/forums/index.php?/topic/53667-no-valid-wildstar-account-found-on-the-datacenter/
 
Myself included.
 
Good luck!	
----
			"Cannot connect to NCsoft login services"	
----
			
{| class="blockquote"
Hi all,
 
We are currently investigating and tracking the following issues.
 
Players are unable to view Realm List/Enter Realms
Players are seeing extremely long queue times
Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc)
Players cannot create characters/have less character slots than intended
Players unable to create characters due to no UI being loaded after entering a Realm.
Some users are seeing an Error 15 message preventing login.
A new EN-PvP Realm (Ravenous) has been opened to help alleviate traffic.
 
We will try and update you with information as we receive it, but there are a lot of moving parts right now and we're trying to get everything up and running so please bare with us! We're working on these issues as fast as possible and are sincerely sorry if you're unable to get in and enjoy WildStar right now.
 
More info as we have it.
 
Thanks for your patience and understanding.
----
			What have you all at Carbine been doing these past few months?	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			
Error: "Your name is already taken"
 
I reserved the name and now I can't create a new character with that name because I see that one server has my beta characters but when I go in there aren't there. So I can't create a character with that name because they "are" in one server.	
----
			Whats up with "Client version does not match game server version" then?	
----
			
	"NO VALID WILDSTAR GAME ACCOUNT FOUND FOR THE NORTH AMERICA (THIS FLIPS BETWEEN EUROPE AND NA) DATACENTER [GAME REGION].
 
I bought my came from the wildstar store in April, whacha mean i dont have an account?
 
I read up about applying a key, so went an did that on the site but still no joy	
----
			What have you all at Carbine been doing these past few months?	
----
			not able to get to any of the above game says no realms up! wen i do try to loggin i get many connection or validation errors..UE server..	
----
			
Error: "Your name is already taken"
 
I reserved the name and now I can't create a new character with that name because I see that one server has my beta characters but when I go in there aren't there. So I can't create a character with that name because they "are" in one server.	
----
			
{| class="blockquote"
Hi all,
 
We are currently investigating and tracking the following issues.
 
Players are unable to view Realm List/Enter Realms
Players are seeing extremely long queue times
Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc)
Players cannot create characters/have less character slots than intended
Players unable to create characters due to no UI being loaded after entering a Realm.
Some users are seeing an Error 15 message preventing login.
A new EN-PvP Realm (Ravenous) has been opened to help alleviate traffic.
 
We will try and update you with information as we receive it, but there are a lot of moving parts right now and we're trying to get everything up and running so please bare with us! We're working on these issues as fast as possible and are sincerely sorry if you're unable to get in and enjoy WildStar right now.
 
More info as we have it.
 
Thanks for your patience and understanding.
----
			
{| class="blockquote"
Hi all,
 
We are currently investigating and tracking the following issues.
 
Players are unable to view Realm List/Enter Realms
Players are seeing extremely long queue times
Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc)
Players cannot create characters/have less character slots than intended
Players unable to create characters due to no UI being loaded after entering a Realm.
Some users are seeing an Error 15 message preventing login.
A new EN-PvP Realm (Ravenous) has been opened to help alleviate traffic.
 
We will try and update you with information as we receive it, but there are a lot of moving parts right now and we're trying to get everything up and running so please bare with us! We're working on these issues as fast as possible and are sincerely sorry if you're unable to get in and enjoy WildStar right now.
 
More info as we have it.
 
Thanks for your patience and understanding.
----
			Whats up with "Client version does not match game server version" then?	
----
			What have you all at Carbine been doing these past few months?	
----
			
Failed to connect to patch server.
Cannot connect to Ncsoft services
THEN??	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			This is not the kind of day i had planned >.<	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			
Failed to connect to patch server.
Cannot connect to Ncsoft services
THEN??	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			No Valid EU Wildstar account.. all my other friends got in and im stuck with no valid account when i have a sub and the standard head start edition.......	
----
			
Failed to connect to patch server.
Cannot connect to Ncsoft services
THEN??	
----
			
Failed to connect to patch server.
Cannot connect to Ncsoft services
THEN??	
----
			Whats up with "Client version does not match game server version" then?	
----
			No Valid EU Wildstar account.. all my other friends got in and im stuck with no valid account when i have a sub and the standard head start edition.......	
----
			Please do not forget the Network errors during queuing which log you out and send you to the back of the queue.	
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			'No valid WildStar game account found for the North America Datacenter (Game Region). Your default Datacenter (Game Region) has been changed to Europe. Please log in again. (And visa versa from EU to US and back)'Please dear god, halp.Flatmate is on next to me playing it right now.I have subscription and I added my cdkey on the 16th..	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			
It keep bouncing me between NA and EU server !
GGWP!	
----
			'No valid WildStar game account found for the North America Datacenter (Game Region). Your default Datacenter (Game Region) has been changed to Europe. Please log in again. (And visa versa from EU to US and back)'Please dear god, halp.Flatmate is on next to me playing it right now.I have subscription and I added my cdkey on the 16th..	
----
			Realm list says I have characters (from beta) ... something wrong with the wipe?	
----
			
It keep bouncing me between NA and EU server !
GGWP!	
----
			cannot connect to NCSoft login services	
----
			
It keep bouncing me between NA and EU server !
GGWP!	
----
			
It keep bouncing me between NA and EU server !
GGWP!	
----
			
I know you guys are working extremely hard, so let it be known that a large part of the community sees that.Just want to add additional exposure to the issue of "No valid Wildstar account found for the (Game Region) datacenter. Your default (Game Region) datacenter has been changed to (EU, US, back and forth). Please log in again"Players seem to be caught in an infinite loop, bouncing back and forth between EU and US datacenters with no account information being located.Suggested fixes from reddit with seemingly no impact have been:* Manually changing region in the launcher
* Applying the serial code for their game purchase via NCSoft Account Management* Setting up a subscription via NCSoft Account Management* Goat sacrifices* Crying 	
----
			
It keep bouncing me between NA and EU server !
GGWP!	
----
			cannot connect to NCSoft login services	
----
			
{| class="blockquote"
Hi all,
 
We are currently investigating and tracking the following issues.
 
Players are unable to view Realm List/Enter Realms
Players are seeing extremely long queue times
Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc)
Players cannot create characters/have less character slots than intended
Players unable to create characters due to no UI being loaded after entering a Realm.
Some users are seeing an Error 15 message preventing login.
A new EN-PvP Realm (Ravenous) has been opened to help alleviate traffic.
 
We will try and update you with information as we receive it, but there are a lot of moving parts right now and we're trying to get everything up and running so please bare with us! We're working on these issues as fast as possible and are sincerely sorry if you're unable to get in and enjoy WildStar right now.
 
More info as we have it.
 
Thanks for your patience and understanding.
----
			No Valid EU Wildstar account.. all my other friends got in and im stuck with no valid account when i have a sub and the standard head start edition.......	
----
			
I know you guys are working extremely hard, so let it be known that a large part of the community sees that.Just want to add additional exposure to the issue of "No valid Wildstar account found for the (Game Region) datacenter. Your default (Game Region) datacenter has been changed to (EU, US, back and forth). Please log in again"Players seem to be caught in an infinite loop, bouncing back and forth between EU and US datacenters with no account information being located.Suggested fixes from reddit with seemingly no impact have been:* Manually changing region in the launcher
* Applying the serial code for their game purchase via NCSoft Account Management* Setting up a subscription via NCSoft Account Management* Goat sacrifices* Crying 	
----
			Realm list says I have characters (from beta) ... something wrong with the wipe?	
----
			Realm list says I have characters (from beta) ... something wrong with the wipe?	
----
			The fact that I have to wait in queue to enter a server that i made 3 characters on is absolutely unacceptable. I mean most things are understandable, like the heavy log in issue. That is GOING to happen on any MMO release date. But waiting in queue for a server that I AM ALREADY PART OF is 100% unacceptable system design. Or maybe i know nothing about desigining a queue system. Maybe i am supposed to have to wait 5 hours to enter a  server that i was able to make three charaters on. If that is so, well then I am sorry for being wrong.	
----
			snip
			
				
	Edited May 31, 2014 by gabrielTango	
----
			Just adding my name to the list of folks getting the "no valid account" error. Would be awesome if there was a way to disable the automatic switching back and forth between NA and EU datacenters.	
----
			
Not seeing the issue I have listed. I've ordered the game (and was double billed, which is an issue I'll deal with in the morning), everything is activated. Then when I try to log in, this.
 
and	
----
			No Valid EU Wildstar account.. all my other friends got in and im stuck with no valid account when i have a sub and the standard head start edition.......	
----
			Just adding my name to the list of folks getting the "no valid account" error. Would be awesome if there was a way to disable the automatic switching back and forth between NA and EU datacenters.	
----
			
Not seeing the issue I have listed. I've ordered the game (and was double billed, which is an issue I'll deal with in the morning), everything is activated. Then when I try to log in, this.
 
and	
----
			Tellin me I got no valid account even though im sitting here looking at my ACTIVE account on account management!!! >.< 	
----
			Just adding my name to the list of folks getting the "no valid account" error. Would be awesome if there was a way to disable the automatic switching back and forth between NA and EU datacenters.	
----
			
Not seeing the issue I have listed. I've ordered the game (and was double billed, which is an issue I'll deal with in the morning), everything is activated. Then when I try to log in, this.
 
and	
----
			Tellin me I got no valid account even though im sitting here looking at my ACTIVE account on account management!!! >.< 	
----
			Tellin me I got no valid account even though im sitting here looking at my ACTIVE account on account management!!! >.< 	
----
			Just adding my name to the list of folks getting the "no valid account" error. Would be awesome if there was a way to disable the automatic switching back and forth between NA and EU datacenters.	
----
			Tellin me I got no valid account even though im sitting here looking at my ACTIVE account on account management!!! >.< 	
----
			Realm list says I have characters (from beta) ... something wrong with the wipe?	
----
			
{| class="blockquote"
Whats up with "Client version does not match game server version" then?
----
			
Realm list says I have characters (from beta) ... something wrong with the wipe?
 
Need more EU PVE realms... all full... can't play.	
----
			
Not seeing the issue I have listed. I've ordered the game (and was double billed, which is an issue I'll deal with in the morning), everything is activated. Then when I try to log in, this.
 
and	
----
			Are you not doing anything about the "no valid account found on North American servers, switching to Europe"? Really? Tons of people having this issue. 	
----
			
{| class="blockquote"
Whats up with "Client version does not match game server version" then?
----
			
Realm list says I have characters (from beta) ... something wrong with the wipe?
 
Need more EU PVE realms... all full... can't play.	
----
			I was able to sign onto Widow earlier play for awhile, got kicked was finally able to get back on my toon is gone is gone and name is apparently taken soooo confused. T-T	
----
			I have gotten into game but i cant talk to anyone it says i dont have permission 	
----
			
{| class="blockquote"
Whats up with "Client version does not match game server version" then?
----
			I was able to sign onto Widow earlier play for awhile, got kicked was finally able to get back on my toon is gone is gone and name is apparently taken soooo confused. T-T	
----
			http://i.imgur.com/73CgoMS.png See you guys in 86 hours.	
----
			client version does not match server version too	
----
			http://i.imgur.com/73CgoMS.png See you guys in 86 hours.	
----
			Sorry lag multiposted :<	
----
			
{| class="blockquote"
Same issue, says I dont got a WildStar game account... Highly annoying (Yes ive applied the code and got a subscription)
----
			
https://forums.wildstar-online.com/forums/index.php?/topic/33261-error-cant-create-new-character-account-full/?p=327622
 
That particular post (#8)	
----
			
Please read this one and add it that list:
 
https://forums.wildstar-online.com/forums/index.php?/topic/55617-no-valid-wildstar-game-account-found-for-the-north-america-this-flips-between-europe-and-na-datacenter-game-region-your-default-datacenter-game/	
----
			I have gotten into game but i cant talk to anyone it says i dont have permission 	
----
			client version does not match server version too	
----
			
Please read this one and add it that list:
 
https://forums.wildstar-online.com/forums/index.php?/topic/55617-no-valid-wildstar-game-account-found-for-the-north-america-this-flips-between-europe-and-na-datacenter-game-region-your-default-datacenter-game/	
----
			i have been in queue like 1.5h, 2 times dced and now Im retrieving account information on beginning again... My deluxe version seems to be working....grrr	
----
			
https://forums.wildstar-online.com/forums/index.php?/topic/33261-error-cant-create-new-character-account-full/?p=327622
 
That particular post (#8)	
----
			I was able to sign onto Widow earlier play for awhile, got kicked was finally able to get back on my toon is gone is gone and name is apparently taken soooo confused. T-T	
----
			My game keeps "Retrieving realm list" for over 30minutes and still no realm in the list .	
----
			Unable to add friends via the Social tab by either Character name or E-mail address. "Unable to Process" is the error message.	
----
			i have been in queue like 1.5h, 2 times dced and now Im retrieving account information on beginning again... My deluxe version seems to be working....grrr	
----
			lol why preorder... no name res and now no headstart	
----
			I have gotten into game but i cant talk to anyone it says i dont have permission 	
----
			Unable to add friends via the Social tab by either Character name or E-mail address. "Unable to Process" is the error message.	
----
			I was able to sign onto Widow earlier play for awhile, got kicked was finally able to get back on my toon is gone is gone and name is apparently taken soooo confused. T-T	
----
			client version does not match server version too	
----
			
{| class="blockquote"
Same issue, says I dont got a WildStar game account... Highly annoying (Yes ive applied the code and got a subscription)
----
			just a waste of time for me tonight. hours of sitting just to get no UI to make a toon.	
----
			client version does not match server version too	
----
			
1 word for this game....
 
Flop.	
----
			My game keeps "Retrieving realm list" for over 30minutes and still no realm in the list .	
----
			I cant use my reserved name... :( 	
----
			
{| class="blockquote"
Same issue, says I dont got a WildStar game account... Highly annoying (Yes ive applied the code and got a subscription)
----
			
{| class="blockquote"
*regarding the reserved names, id like to mention that i changed my email-account after reservation, because i didnt receive emails, dont know if it has something to do with it
----
			I am stuck at "Network status Retrieving Account information". This has been loading for 5min straight... also done a couple of restarts	
----
			Password needs to be input exactly 3 times before it recognizes it as a valid password, then I receive NCSOFT Login Service Timed out	
----
			Name Reservation doesnt work :) Also, it seems that the names that i where using during Beta is still active, so cant use those names either.  :huh:	
----
			client version does not match server version too	
----
	
----
			
{| class="blockquote"
Same issue, says I dont got a WildStar game account... Highly annoying (Yes ive applied the code and got a subscription)
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			i have been in queue like 1.5h, 2 times dced and now Im retrieving account information on beginning again... My deluxe version seems to be working....grrr	
----
			lol why preorder... no name res and now no headstart	
----
			
{| class="blockquote"
Same issue, says I dont got a WildStar game account... Highly annoying (Yes ive applied the code and got a subscription)
----
			just a waste of time for me tonight. hours of sitting just to get no UI to make a toon.	
----
			Password needs to be input exactly 3 times before it recognizes it as a valid password, then I receive NCSOFT Login Service Timed out	
----
			My game keeps "Retrieving realm list" for over 30minutes and still no realm in the list .	
----
			
{| class="blockquote"
Whats up with "Client version does not match game server version" then?
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
	
----
			
{| class="blockquote"
Whats up with "Client version does not match game server version" then?
----
			disregard	
----
			
{| class="blockquote"
Whats up with "Client version does not match game server version" then?
----
			
{| class="blockquote"
Whats up with "Client version does not match game server version" then?
----
			Seems like i have the same problem, looks like the headstart with be used playing a different game. I hope you get it all sorted.	
----
			
{| class="blockquote"
This ..
----
			'No valid WildStar game account found for the North America Datacenter (Game Region). Your default Datacenter (Game Region) has been changed to Europe. Please log in again. (And visa versa from EU to US and back)' same here -.-	
----
			
client version does not match game server version error
 
please help  i repaired my client 10 times by now and nothing works there's no patch	
----
			
client version does not match game server version error
 
please help  i repaired my client 10 times by now and nothing works there's no patch	
----
			Seems like i have the same problem, looks like the headstart with be used playing a different game. I hope you get it all sorted.	
----
			NZ users are getting a "Client does not match server version error". I had to use a VPN to download an update to login	
----
			just a waste of time for me tonight. hours of sitting just to get no UI to make a toon.	
----
			
I can't create my character.
 
I'm getting "Can't create character because your account is full".	
----
			
{| class="blockquote"
Whats up with "Client version does not match game server version" then?
----
			
I did get put into QUEUE (2900 postition) after I already passed it once and was already in playing ..
 
Please Fix it	
----
			
Only able to create 3 characters. When I try to make a fourth, it says my account is full.
 
When I go to change realms, it does not list any realms under the "Mine" tab, even though I have 3 characters on a realm.	
----
			just a waste of time for me tonight. hours of sitting just to get no UI to make a toon.	
----
			*** Multipost sry	
----
			NZ users are getting a "Client does not match server version error". I had to use a VPN to download an update to login	
----
			duplicate	
----
			
My beta chars are shown in my server list, but not when I go onto a server.
My reserved name cannot be used. Probably because the server still has my old char in his memory.
Disapointed with name reservation fiasco part deux.	
----
			duplicate	
----
			I am unable to use the name I've reserved	
----
			I am unable to use the name I've reserved	
----
			Tells me it can't find my account between US and EU (EU here)...	
----
			
My beta chars are shown in my server list, but not when I go onto a server.
My reserved name cannot be used. Probably because the server still has my old char in his memory.
Disapointed with name reservation fiasco part deux.	
----
			Tells me it can't find my account between US and EU (EU here)...	
----
			I am unable to use the name I've reserved	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			Goodmorning everyone HAVE a nice day full of WS !!!  :D	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			I am unable to use the name I've reserved	
----
			Goodmorning everyone HAVE a nice day full of WS !!!  :D	
----
			
Realm list says I have characters (from beta) ... something wrong with the wipe?
 
Need more EU PVE realms... all full... can't play.	
----
			the problems are annoying but they did got a DDOS attack ... being patient is the only thing we can do	
----
			Was kicked and now my account was changed to my beta with it saying my old beta characters are back and toon I made at midnight is gone and name is taken...	
----
			Tells me it can't find my account between US and EU (EU here)...	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			
Are the server population statuses being affected by this?
 
I have some serious doubts and concerns if Stormtalon is completely full, and all other realms are near full just with us headstarters, i mean, that can't be right.  It makes it seem like the server capacity is really really low.	
----
			
Get in, lets make the servers crash for new server. In queue, finally reach end queu: Empty character screen, forced to relog. Relog, stuck on freaking hamster with failing to Retrieve Account Information. 
 
This is going so epic, 	
----
			I am unable to use the name I've reserved	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			
Are the server population statuses being affected by this?
 
I have some serious doubts and concerns if Stormtalon is completely full, and all other realms are near full just with us headstarters, i mean, that can't be right.  It makes it seem like the server capacity is really really low.	
----
			
{| class="blockquote"
i'm having the same problem
----
			
Get in, lets make the servers crash for new server. In queue, finally reach end queu: Empty character screen, forced to relog. Relog, stuck on freaking hamster with failing to Retrieve Account Information. 
 
This is going so epic, 	
----
			got the game may 10th activated code activated subscription and im also getting the no account found BS bouncing me between NA and EU datacenters.	
----
			I am unable to use the name I've reserved	
----
			got the game may 10th activated code activated subscription and im also getting the no account found BS bouncing me between NA and EU datacenters.	
----
			Does anyone know about the unknown friend 38 error? Me and my buddy are trying to play, on the same server and can't find each other	
----
			Could you guys do some tickets please :(	
----
			I am unable to use the name I've reserved	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			
Get in, lets make the servers crash for new server. In queue, finally reach end queu: Empty character screen, forced to relog. Relog, stuck on freaking hamster with failing to Retrieve Account Information. 
 
This is going so epic, 	
----
			I can log in Toria Realm . but can't change realm . it stucks in Retrieving Realm List . no other issues.	
----
			Stuck on Crimson Isle loading screen. Tried restarting. No good. I finally catch up to my friends and this. >.<	
----
			
"Network status _ Retrieving Account Info"
206.127.148.166:23115This is the error i'm getting.I was able to log in and make my first quest, but i was hanging around waiting for partners and this came up.Good Luck! 	
----
			I can log in Toria Realm . but can't change realm . it stucks in Retrieving Realm List . no other issues.	
----
			I can't use the name I reserved, says it's taken already :(	
----
			
 
{| class="blockquote"
What about the unable to login issues still going around.
 
Im still getting NCSoft login service timeout errors, and Invalid account name or password...
 
Funny being that I can still get into the site, and id rather get into the game.
----
			Goodmorning everyone HAVE a nice day full of WS !!!  :D	
----
			So worth buying the 3 day head start, every time I get in I just get kicked, Would have thought the servers would be ready or sorted by now.	
----
			Could you guys do some tickets please :(	
----
			
Hi, i just applied my game code and the activation got stuck or something because now i have used my cd-key and i should allso have 30days + head start but the web page "transaction history" is still saying that i havent bought the game at all
 
cd-key: May 31, 2014 WS-EU: Preorder [bOX: France]
subscription: "You do not have an active subscription. Click BUY NOW to purchase WildStar and add a subscription."
 
when i try to activate that cd-key again it just says that its allready used.	
----
			Stuck on Crimson Isle loading screen. Tried restarting. No good. I finally catch up to my friends and this. >.<	
----
			I can log in Toria Realm . but can't change realm . it stucks in Retrieving Realm List . no other issues.	
----
			
"Network status _ Retrieving Account Info"
206.127.148.166:23115This is the error i'm getting.I was able to log in and make my first quest, but i was hanging around waiting for partners and this came up.Good Luck! 	
----
			I can't use the name I reserved, says it's taken already :(	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			Goodmorning everyone HAVE a nice day full of WS !!!  :D	
----
			So worth buying the 3 day head start, every time I get in I just get kicked, Would have thought the servers would be ready or sorted by now.	
----
			Stuck on Crimson Isle loading screen. Tried restarting. No good. I finally catch up to my friends and this. >.<	
----
			
Hi, i just applied my game code and the activation got stuck or something because now i have used my cd-key and i should allso have 30days + head start but the web page "transaction history" is still saying that i havent bought the game at all
 
cd-key: May 31, 2014 WS-EU: Preorder [bOX: France]
subscription: "You do not have an active subscription. Click BUY NOW to purchase WildStar and add a subscription."
 
when i try to activate that cd-key again it just says that its allready used.	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			
 
{| class="blockquote"
What about the unable to login issues still going around.
 
Im still getting NCSoft login service timeout errors, and Invalid account name or password...
 
Funny being that I can still get into the site, and id rather get into the game.
----
			
Hi, i just applied my game code and the activation got stuck or something because now i have used my cd-key and i should allso have 30days + head start but the web page "transaction history" is still saying that i havent bought the game at all
 
cd-key: May 31, 2014 WS-EU: Preorder [bOX: France]
subscription: "You do not have an active subscription. Click BUY NOW to purchase WildStar and add a subscription."
 
when i try to activate that cd-key again it just says that its allready used.	
----
			So worth buying the 3 day head start, every time I get in I just get kicked, Would have thought the servers would be ready or sorted by now.	
----
			Anyone else pre-order this evening and get double billed?	
----
			
My issues:
 
Huge queue times / all realms full
When I try to change realm i get stuck at "retrieving realm list"
I can still see my beta characters on the Ascendancy server
Reserved name is already taken	
----
			
 
{| class="blockquote"
What about the unable to login issues still going around.
 
Im still getting NCSoft login service timeout errors, and Invalid account name or password...
 
Funny being that I can still get into the site, and id rather get into the game.
----
			Having problem saying I don't have a valid account being jumped from EU to NA databases.	
----
			wen i start the game it say's NO REALMS up!!!!wen i try to loggin i get just like all others no valid and bounce back and forth with connection errors and other failers..	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			
My issues:
 
Huge queue times / all realms full
When I try to change realm i get stuck at "retrieving realm list"
I can still see my beta characters on the Ascendancy server
Reserved name is already taken	
----
			So worth buying the 3 day head start, every time I get in I just get kicked, Would have thought the servers would be ready or sorted by now.	
----
			Literally was one of the FIRST people to be able to log in, and get to the Realm select page, switched over to Pergo to join my other guildies, waited in a decently short queue, but then once the queue ended, blank screen. No character creation or ANYTHING popped up, so I restarted my client. BIG MISTAKE APPARENTLY. Because I got put at the END OF THE QUEUE. Around 4000 in line, and as my position goes down, my time goes UP. I hit 300+ hours until it started going down. RIDICULOUS amount of time wasted in queue while my other guild members are already clearing through the first area. Waited SO long for this, paid to be in the head start, and while everyone else is playing, I'm stuck waiting in this retardedly long queue. I cant even create a character yet.	
----
			Goodmorning everyone HAVE a nice day full of WS !!!  :D	
----
			
Francis wants to say hi :(
 
http://www.youtube.com/watch?v=GsqUZkmO-zk&feature=kp	
----
			Literally was one of the FIRST people to be able to log in, and get to the Realm select page, switched over to Pergo to join my other guildies, waited in a decently short queue, but then once the queue ended, blank screen. No character creation or ANYTHING popped up, so I restarted my client. BIG MISTAKE APPARENTLY. Because I got put at the END OF THE QUEUE. Around 4000 in line, and as my position goes down, my time goes UP. I hit 300+ hours until it started going down. RIDICULOUS amount of time wasted in queue while my other guild members are already clearing through the first area. Waited SO long for this, paid to be in the head start, and while everyone else is playing, I'm stuck waiting in this retardedly long queue. I cant even create a character yet.	
----
			Having problem saying I don't have a valid account being jumped from EU to NA databases.	
----
			Really annoying fact that I can't change realm. This is kinda ridiculous.	
----
			Literally was one of the FIRST people to be able to log in, and get to the Realm select page, switched over to Pergo to join my other guildies, waited in a decently short queue, but then once the queue ended, blank screen. No character creation or ANYTHING popped up, so I restarted my client. BIG MISTAKE APPARENTLY. Because I got put at the END OF THE QUEUE. Around 4000 in line, and as my position goes down, my time goes UP. I hit 300+ hours until it started going down. RIDICULOUS amount of time wasted in queue while my other guild members are already clearing through the first area. Waited SO long for this, paid to be in the head start, and while everyone else is playing, I'm stuck waiting in this retardedly long queue. I cant even create a character yet.	
----
			
Francis wants to say hi :(
 
http://www.youtube.com/watch?v=GsqUZkmO-zk&feature=kp	
----
			
{| class="blockquote"
what is with the issue with sitting though a 45 minute queue to NOTHING, i am at a screen with nothing and i honestly do not want to sit in queue another hour just for the same shit to happen.
 
It is really a slap in the face for people to be waiting 2 hours now to log in just to get to a bugged out UI and a fat screw you when you try to reload with an even longer queue.
----
			Seriously 8 US/Oceanic PvE servers but only 3 PvP servers? I understand PvE is more popular but the queue's on the PvP servers are absolutely ridiculous right now. I really tend to hate all the people who spew negative crap because I know it's launch and your working on it but I've been playin MMO's since EQ1 and this is probably the worst launch I've experienced. It would have been all good if it was just the DDOS attack but the real bullshit started once that ended.	
----
			
Francis wants to say hi :(
 
http://www.youtube.com/watch?v=GsqUZkmO-zk&feature=kp	
----
			Having problem saying I don't have a valid account being jumped from EU to NA databases.	
----
			
My issue is not being able to create more than 3 characters.   I have names that I use that I wanted to save and after I got 3 of them it is telling me I can't create another because my account is full.   Two other servers are showing me with characters (left over from beta) but when I go to those servers it is telling me no characters found.   I was under the impression we could have 6 characters per server.   I hope this is true because I am an altoholic...lol...and while I would prefer 8, I really do need the 6.
 
Thanks!	
----
			
{| class="blockquote"
what is with the issue with sitting though a 45 minute queue to NOTHING, i am at a screen with nothing and i honestly do not want to sit in queue another hour just for the same shit to happen.
 
It is really a slap in the face for people to be waiting 2 hours now to log in just to get to a bugged out UI and a fat screw you when you try to reload with an even longer queue.
----
			
We are 70 people on TS all having issues ! not even these forums are really working.
This launch is a disaster no matter how you look at it !
 
Firsr waiting in que, then getting in making a character only to be kicked out to another que  :angry:	
----
			
Get in, lets make the servers crash for new server. In queue, finally reach end queu: Empty character screen, forced to relog. Relog, stuck on freaking hamster with failing to Retrieve Account Information. 
 
And looking at the realm list it somehow cannot find back my lv 4 character on Hazak.
 
This is going so epic, 	
----
			
We are 70 people on TS all having issues ! not even these forums are really working.
This launch is a disaster no matter how you look at it !
 
Firsr waiting in que, then getting in making a character only to be kicked out to another que  :angry:	
----
			
Ppl that can't use their reserved names possibly (very likely) don't have those names reserved (even if they got timer back then).
 
If anyone that checked with the link that returned {"character":"xxxx","guild":"yyyyyy","tte":{"character":1400028248,"guild":1400028222}
after May 15th says they can't use that name then we can talk about other type of problems.
 
Your old characters are not left anywhere, worse case they have some INI files somewhere (or you do on your pc) with those names, but those don't interact with the database that got wiped.	
----
			https://forums.wildstar-online.com/forums/index.php?/topic/53667-no-valid-wildstar-account-found-on-the-datacenter/So many people(me included) with the "no valid wildstar account found on europe/us datacenter".You should totally take a look into it. I reported this problem 3 days ago and customer support: "let's wait headstart and see what happens". Now game time lost for we don't know how long about this problem + queues we could have dodged getting in before. You should have taken this problem in account much time before now.	
----
			Where can I see what server is the default one for me (name, not language)? Anyway, I'm stuck on "retrievingrealm list"...	
----
			I cant use my reserved name... :( 	
----
			
Ppl that can't use their reserved names possibly (very likely) don't have those names reserved (even if they got timer back then).
 
If anyone that checked with the link that returned {"character":"xxxx","guild":"yyyyyy","tte":{"character":1400028248,"guild":1400028222}
after May 15th says they can't use that name then we can talk about other type of problems.
 
Your old characters are not left anywhere, worse case they have some INI files somewhere (or you do on your pc) with those names, but those don't interact with the database that got wiped.	
----
			I cant use my reserved name... :( 	
----
			
My position in que:
 	
----
			I cant use my reserved name... :( 	
----
			Where can I see what server is the default one for me? Anyway, I'm stuck on "retrievingrealm list"...	
----
			
Why pre order and then have to wait 2 hours to get in the server?
add more capacity please	
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			
{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
----
			
Are the server population statuses being affected by this?
 
I have some serious doubts and concerns if Stormtalon is completely full, and all other realms are near full just with us headstarters, i mean, that can't be right.  It makes it seem like the server capacity is really really low.	
----
			https://forums.wildstar-online.com/forums/index.php?/topic/53667-no-valid-wildstar-account-found-on-the-datacenter/So many people(me included) with the "no valid wildstar account found on europe/us datacenter".You should totally take a look into it. I reported this problem 3 days ago and customer support: "let's wait headstart and see what happens". Now game time lost and don't know how long this problem will take to solve plus queues we could have dodged getting in before. You should have taken this problem in account much time before now.	
----
			Cannot connect to NcSoft login services	
----
			https://forums.wildstar-online.com/forums/index.php?/topic/53667-no-valid-wildstar-account-found-on-the-datacenter/So many people(me included) with the "no valid wildstar account found on europe/us datacenter".You should totally take a look into it. I reported this problem 3 days ago and customer support: "let's wait headstart and see what happens". Now game time lost for we don't know how long about this problem + queues we could have dodged getting in before. You should have taken this problem in account much time before now.	
----
			12+ hours queue :P i think i will focus on studying for a few hours and try again in the afternoon. good luck devs	
----
			
Why pre order and then have to wait 2 hours to get in the server?
add more capacity please	
----
			I have an Infinite loading screen out of starter zone.	
----
			https://forums.wildstar-online.com/forums/index.php?/topic/55617-no-valid-wildstar-game-account-found-for-the-north-america-this-flips-between-europe-and-na-datacenter-game-region-your-default-datacenter-game/page-6	
----
			Cannot connect to NcSoft login services	
----
			Get in que > 20min later i get in > no character screen > restart > back in que 1200...	
----
			
I too have a problem with not using my Reserved Name.
 
Originally I tried creating my character with my name, but it said he was in use. I hammered the servers and eventually it stopped saying that and let me create my character! Confusing!
 
But then I deleted him so I could change his hair style, and now it says he's in use again! I thought I had exclusive use of this name for 14 days?
 
I guess its just server shenanigans right now =/	
----
			I'm going to keep mentioning this every now and then to try and get it on the list. There are a growing number of people getting "Client Version does not match the game server version" error trying to log into the game.	
----
			character deleted name taken says I have my old beta characters on other servers go there and they are empty. I want my character back. or atleast the name T.T	
----
			I have an Infinite loading screen out of starter zone.	
----
			for me is been saying cannot connect to NCSoft login services	
----
			
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.
POSSIBLE FIX: If you have only just activated a pre-order code/recently applied a code, you may need to wait 1-2 hours before the system registers your account correctly. Wait 2 hours and try again.	
----
			I have an Infinite loading screen out of starter zone.	
----
			
Mhhh,
 
Germany here ... Launcher tells me "Realms Offline" for more than 2 hours now .. this is so depressing :-(
 
Anyone here found a quickfix?	
----
			any update on this: https://forums.wildstar-online.com/forums/index.php?/topic/55742-guest-accounts-that-havent-purchased-wildstar-have-lower-queue-priority/ ?	
----
			Cannot connect to NcSoft login services	
----
			multiposted	
----
			
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.
POSSIBLE FIX: If you have only just activated a pre-order code/recently applied a code, you may need to wait 1-2 hours before the system registers your account correctly. Wait 2 hours and try again.	
----
			multiposted	
----
			
Mhhh,
 
Germany here ... Launcher tells me "Realms Offline" for more than 2 hours now .. this is so depressing :-(
 
Anyone here found a quickfix?	
----
			stil can't get in the game lol... after pressing "play" nothing happens so have to start wildstar again then same thing happens...	
----
			I've got so many characters I want to create, but I can only have my 3 :<	
----
			Not being able to chat .. for someone like me .. lol oh dear. :)	
----
			
Are the server population statuses being affected by this?
 
I have some serious doubts and concerns if Stormtalon is completely full, and all other realms are near full just with us headstarters, i mean, that can't be right.  It makes it seem like the server capacity is really really low.	
----
			Finally queue ended on Hazak, but game didn't load UI interface to create characters, I restarted game and now back to queue with over 2000 people, could you make it so the servers remembers that you were logged in and not place you in queue (like it's done in WoW, atleast for 5 minutes)?	
----
			Struggling with Authenticator issues :( can't deactivate it because I can't generate the code needed to deactivate it. For some reason, while verificating my Wildstar account, it didn't save and now I have a lost authenticator I can not access (and thus prevents me from logging into the game). Did not save the code so I can not make a 'new' authenticator. Support ticket has been sent but I don't see it being answered today with how many troubles there are with this early launch. Pooh...	
----
			eu- after loggin in i got DCed and ended up in a qeue 1900. After the qeue i got an empty screen no buttons just the character background. Logged in again after 10 min and now im on a 2000 qeue...	
----
			
The no valid account issue, so glad i finally found evidence this is a known thing, and that if I wait a little, it may update.
 
*Crossing fingers*
 
It would suck to miss out on head start because I messed up the reigistration process	
----
			eu- after loggin in i got DCed and ended up in a qeue 1900. After the qeue i got an empty screen no buttons just the character background. Logged in again after 10 min and now im on a 2000 qeue...	
----
			stil can't get in the game lol... after pressing "play" nothing happens so have to start wildstar again then same thing happens...	
----
			I cant believe this... i payed alot of money to look at a 939+ que..... wth... how are you not prepared for this ?	
----
			Struggling with Authenticator issues :( can't deactivate it because I can't generate the code needed to deactivate it. For some reason, while verificating my Wildstar account, it didn't save and now I have a lost authenticator I can not access (and thus prevents me from logging into the game). Did not save the code so I can not make a 'new' authenticator. Support ticket has been sent but I don't see it being answered today with how many troubles there are with this early launch. Pooh...	
----
			any update on this: https://forums.wildstar-online.com/forums/index.php?/topic/55742-guest-accounts-that-havent-purchased-wildstar-have-lower-queue-priority/ ?	
----
			Don't see it on the list so I figure I'll mention it, the friends list doesn't let you add anyone currently.	
----
			Don't see it on the list so I figure I'll mention it, the friends list doesn't let you add anyone currently.	
----
			
anything in relation to the error "credd already claimed"?
 	
----
			Realm list fix it. And the 4people ingame i know playing it complain about worst lag a game ever had. Next time you think about launching an mmorpg, try to think what the first m in mmorpg mean. " MASSIVE" 3 days playtime ahead. Well, i keep playing my wow. In 2 to 3 weeks i'll start this wildstar again. I doubt you will fix it.	
----
			Realm list fix it. And the 4people ingame i know playing it complain about worst lag a game ever had. Next time you think about launching an mmorpg, try to think what the first m in mmorpg mean. " MASSIVE" 3 days playtime ahead. Well, i keep playing my wow. In 2 to 3 weeks i'll start this wildstar again. I doubt you will fix it.	
----
			
I get a Internet connection error saying: Network error: unable to connect - followed by a IP adress.Is that one of your problems, or is it mine? Because I didn't have this problem when I played Open-Beta..
 
 
 	
----
			What a massive let down. 	
----
			As far as the reserved character names are concerned, is anyone else who is having trouble with their reserved name still seeing that they have a certain number of characters on the servers they played in the beta? Is it possible that the "wipe" bugged the reserved names?	
----
			Realm list fix it. And the 4people ingame i know playing it complain about worst lag a game ever had. Next time you think about launching an mmorpg, try to think what the first m in mmorpg mean. " MASSIVE" 3 days playtime ahead. Well, i keep playing my wow. In 2 to 3 weeks i'll start this wildstar again. I doubt you will fix it.	
----
			
Hey, thanks for the updates.
 
I was able to log in, but after the starting zone (on the way to Northern Wilds on Nexus) I got an infinite loading screen. I had to alt-tab and hard-quit the game. Logging back in brings me to the same loading screen and I'm not able to continue playing the character as far as I can see.
 
It's too late for me to try rolling another character to test it, otherwise I would. With that I'm going to bed! Gnight!	
----
			
my issue is i get the error " Client version does not match the game server version"
 
I have reformatted my hdd.
re installed wildstar
Have used the switch /norun
have done a repair
Have installed with admin rights
 
 
All the above have failed.
 
When is it going to be fixed?
 
during stress test did not have this prob
during closed beta did not have this prob
during the start of the open beta had the prob - i reinstalled and worked
during the OP's week worked until the last update this week has Failed.
 
When is it going to be fixed? 	
----
			So, when these issues get fixed (I currently have no account bound entitlement items, no boomboxes, and I don't have permission to use chat) will they be fixed for characters we are currently on or will we have to reroll to reset everything?	
----
			Weird how famous streamers aren't having any issues  :huh:	
----
			I get past for  second time the queue and NO CHARACTER SELECT.Any update for this one guys?im not going to do this all over again.i will stay there until my character comes back	
----
			
{| class="blockquote"
'No valid WildStar game account found for the North America Datacenter (Game Region). Your default Datacenter (Game Region) has been changed to Europe. Please log in again. (And visa versa from EU to US and back)
 
Please dear god, halp.
 
Flatmate is on next to me playing it right now.
I have subscription and I added my cdkey on the 16th..
----
			I get past for  second time the queue and NO CHARACTER SELECT.Any update for this one guys?im not going to do this all over again.i will stay there until my character comes back	
----
			
I'm having the issue with character creation capping at 2 or 3 characters, as well as hitting a perpetual loading screen once I select a character to log in (the loading bar is full, the loading "tip" text continues to change, yet nothing actually happens after several minutes). 
 
Also, I can't skip the cut scenes (the two introductory cinematics) as the game goes to a black screen if I press escape and has to restart (I've been able to log in after creating a character, but not from the character menu of already made characters). 	
----
			edited due to forums posting this twice :D	
----
			
Please add:
 
- U cannot invite friends to a party ingame
- U cannot add friends to Your list (38 error)
 
So there is no way to Connect With friends ingame atm.	
----
			still can't log in. after pressing "play" nothing happens wildstar just closes. Repeat and Rinse	
----
			So my items from pre-order have appeared in my Account Inventory but still can't claim them all come back as Invalid Item.	
----
			I just keep getting a message saying I can't connect to server 1/2 a second after hitting the enter key.  Guess I will play something else today...	
----
			New Zealanders are getting a "client version not same as server version " message when we log in. people found that using a VPN fixes the problem  but there will be people like me that have no clue how to use a VPN or connect to the wildstar servers with one >: 	
----
			
6 hours wasted for name reservation.
I won't waste 6 more for this bullshit. I've already wasted 2 and a half.
I'm outta here, and seriously considering asking for my money back. This is unacceptable.
I pre-ordered for a reason.	
----
			
Add these:
 
U cannot add friends to a party ingame or to Your friends list by using account-name or char name.
 
There is no way to Connect together atm..	
----
			
Wait in the 1hr queue, get to character screen - no UI,  have to quit out, back into a 3hr queue...
 
Hope there aren't any D/c's in the game or will be 3hrs for each one..	
----
			Are the reserved names seriously going to be reserved across all servers so we can't use anything good? (I was out of town during the reserve name launch)	
----
			
I dont know if this will help you guyes, but I have some of these bugs, but I can log in correctly. Though I cant chat and dont get my stuff and such. Though, I'd write 'cuz when I logged in it still told me I had all my beta characters, but inside the realm/server they were wiped. I dont know if this has anything to do with the problem, though I'm trying to help out. Also I can't log into account management, but I guess you guyes took it down to fix these problems.
oh, and I'm EU.	
----
			Getting past the thousands of people in queue and then loading into a blank character creation screen is possibly the most frustrating thing I've ever experienced, will there be any sort of compensation for all this lost time and aggravation? I simply wish to play with my friends on one of the very few PvP realms you supplied us.	
----
			Are the reserved names seriously going to be reserved across all servers so we can't use anything good? (I was out of town during the reserve name launch)	
----
			
Infinite loading of realm list :( Tried to get into a different less populated realm but the list has been loading for the past half an our lol. 
Pointless trying to play early I guess ...
 
Lame	
----
			Are the reserved names seriously going to be reserved across all servers so we can't use anything good? (I was out of town during the reserve name launch)	
----
			I deleted all *.ini related files from -> %appdata% -> Roaming -> NCSOFT -> Wildstar  and I can see the servers again. Possible fix?	
----
			I deleted all *.ini related files from -> %appdata% -> Roaming -> NCSOFT -> Wildstar  and I can see the servers again. Possible fix?	
----
			I love my first day in game 2 hours in que!	
----
			I'd say leave the Vines and the boos and do something with the traffic!!!! i dunno ake more servers or make existing ones bigger (if possible) but do it asaaaaaap	
----
			I deleted all *.ini related files from -> %appdata% -> Roaming -> NCSOFT -> Wildstar  and I can see the servers again. Possible fix?	
----
			2h30 after start and unable to play, nice start, i am not on wifi, so its not the problem of server loading who is infinite and ot showing.	
----
			At first my Que was actually going UP, wth is up with that? is everyone else getting the red text on the que screen saying "guest accounts who havnt purchased wildstar have lower que priority or is that just me?	
----
			:3	
----
			 "Retrieving realm list"...	
----
			
Just as a data point.
 
When I *first* logged in, I still saw all my beta characters... might have been leftover locally cached data.
 
I switched to the server my guild chose and created 3 characters with no issues, then I deleted one and recreated it with a different name.  When I tried to create a fourth character, it claimed my account was full.
 
Also, when looking at the server select screen, selecting the "mine" tab shows ZERO characters or servers, but when I go back to the server I used, the 3 I had made still show up as expected.
 	
----
			Hmmmm, double post there.	
----
			:3	
----
			double post, because there was a error on first one, and look like not.	
----
			
When trying to redeem something from the Account Inventory it says "That C.R,E.E.D. has already been claimed". Is it normal?
And wasn't supposed to get a achievement from being in the end of open beta event?	
----
			
When trying to redeem something from the Account Inventory it says "That C.R,E.E.D. has already been claimed". Is it normal?
And wasn't supposed to get a achievement from being in the end of open beta event?	
----
			
I sat in queue for hours, didn't get character creation. Relogged, server list is gone. Now I need to sit here and wait to enter the server the game selected for me.
 
oh wow, much fun, this game	
----
			
You do realise the queue situation on Hazak is going to get worse as the day progresses due to more EU players logging on as they finish work/get back home. I honestly don't know how you didn't see this coming, it was pretty obvious that the ONLY EN-PvP server was going to get smashed in to oblivion on release. Opening new ones on the same day as launch doesn't help as the majority of guilds decided on Hazak when you release the server list and it was too late to change.
 
I thought you guys said you had this stuff handled? EVERYONE on social media predicted this apart from you?	
----
			This is a joke... no valid account	
----
			This is a joke... no valid account	
----
			This is a joke... no valid account	
----
			Still being bounced between EU & US realms  ;)	
----
			Im having the problem " Failed to conect to patch server..." and cant even enter the log screen, anyone  more ?	
----
			Im having the problem " Failed to conect to patch server..." and cant even enter the log screen, anyone  more ?	
----
			
Dear NCSOFT,
 
On behalf of wildstar customers I would like to consult you about your compensation methods for this service failure. 
80% of customers who preordered to for headstart aren't be able to do it, moreover there is no offical feedback about when will you fix this issue and how, while you already wasted 2hour 30 min of promised service time.
It means we can not get the service we paid for, therefore we want compensation for each hour it is delayed. 
After all NCSOFT, we didn't pay you to party with champains and stream it at twitter, we paid you to work and get us play the game 72 hour  a head of launch, instead of getting drunk while parting with champains, you had to be working out there in order to get us play as you promised. So now our question is: 
How will you compensate us?
Thats the only important question in there and we do not want to hear your ridicule answers, we want serious feedbacks. 
 
Anticipating your prompt response. 
Thanks. 
Kind regards,	
----
			
{| class="blockquote"
You do realise the queue situation on Hazak is going to get worse as the day progresses due to more EU players logging on as they finish work/get back home. I honestly don't know how you didn't see this coming, it was pretty obvious that the ONLY EN-PvP server was going to get smashed in to oblivion on release. Opening new ones on the same day as launch doesn't help as the majority of guilds decided on Hazak when you release the server list and it was too late to change.
 
I thought you guys said you had this stuff handled? EVERYONE on social media predicted this apart from you?
 
----
			Server list says my toon is there already, I enter the server and there is nothing there and of course, can't use the name I've reserved because is already taken...	
----
			
{| class="blockquote"
Dear NCSOFT,
 
On behalf of wildstar customers I would like to consult you about your compensation methods for this service failure. 
80% of customers who preordered to for headstart aren't be able to do it, moreover there is no offical feedback about when will you fix this issue and how, while you already wasted 2hour 30 min of promised service time.
It means we can not get the service we paid for, therefore we want compensation for each hour it is delayed. 
After all NCSOFT, we didn't pay you to party with champains and stream it at twitter, we paid you to work and get us play the game 72 hour  a head of launch, instead of getting drunk while parting with champains, you had to be working out there in order to get us play as you promised. So now our question is: 
How will you compensate us?
Thats the only important question in there and we do not want to hear your ridicule answers, we want serious feedbacks. 
 
Anticipating your prompt response. 
Thanks. 
Kind regards,
----
			
It still keeps saying that it doesn't find my account in the EU/US servers and changes back to the other region.
I've registered my pre order code 4 days ago, I guess the "wait 2 hours" doesn't apply for me?
 
It's really frustrating. I guess I should know better before pre ordering a game. But there is always hope that we will not find any major issues when trying to play a game when it just came out. :(
So, purchasing a pre order version of the game to play through Head Start... right...	
----
			cannot choose the server and long waiting time !!!! we wasted our money for nothing TY for a non-sense pre-order headstart !!! Non-sense headstart if we cannot log in and choose our server ;and wait long time queue there is no point o headstart... waiting in front of my computer to play for hours ;and nothing happeans. If you were not ready we shouldn't make the headstart at all... I am really angry really...	
----
			After getting in and customizing a character, I hit the create button. It's now been several minutes with the working/waiting cursor, and nothing seeming to be happening. First character.	
----
			19,5 hours queue :)	
----
			Still waiting for "Client version does not match the game server version" to be added to the list at the head of this 	
----
			19,5 hours queue :)	
----
			
Queue times are increasing the longer I wait. I have went from 41 mins wait to 17 hrs.
 
seriously raging here! :angry:	
----
			Unfortunately, deleting these *.ini files has not worked for me	
----
			Can we please at least have another NA pvp server? Been in que since we've basically been passed the DDoS phase.  Got in once only to get the no UI bug on character creation to be reset back to the 4k mark in que.Without disconnect protection in the que its only worse if your computer or your connection has a lapse.I get this is a headstart, but this is absurd.	
----
			
I am experiencing an issue where I am unable to even log into the game.  I either get "Invalid account name or password" or it attempts the login and I get "NCSoft login service timeout".  
 
My password and account info are correct on each login, as proven by the fact that I'm here on the forums.   I've seen a few others mention the timeout issue, but is anyone else getting this issue with account information/password being "invalid"?	
----
			
{| class="blockquote"
I cant use my reserved name for my character...other names work...wont play until i get my name ;(
----
			
Stuck on loading screen for Northern Lights. Just finished the very first area on the ship, but now it won't let me fly to Nexus. The progress bar finished but the loading screen never ends.
 
Ascendancy (EU)
Human Exile	
----
			
{| class="blockquote"
Its saturday.
----
			
{| class="blockquote"
You do realise the queue situation on Hazak is going to get worse as the day progresses due to more EU players logging on as they finish work/get back home. I honestly don't know how you didn't see this coming, it was pretty obvious that the ONLY EN-PvP server was going to get smashed in to oblivion on release. Opening new ones on the same day as launch doesn't help as the majority of guilds decided on Hazak when you release the server list and it was too late to change.
 
I thought you guys said you had this stuff handled? EVERYONE on social media predicted this apart from you?
----
			
{| class="blockquote"
I cant use my reserved name for my character...other names work...wont play until i get my name ;(
----
			I'm getting a new error...to me anyway. I got all the timeout errors that everyone else was getting but now its mostly just saying Cannot Connect to NCSoft Login server. is that happening now or did i *cupcake* something up myself?	
----
			Unfortunately, deleting these *.ini files has not worked for me	
----
			I just want to know when character slots will be fixed.	
----
			
Stuck on loading screen for Northern Lights. Just finished the very first area on the ship, but now it won't let me fly to Nexus. The progress bar finished but the loading screen never ends.
 
Ascendancy (EU)
Human Exile	
----
			
Could you please fix the F**** patch servers?My download broke down at around 20%!
 
I've had many problems at the start of MMO's but not being able to download it hasn't been among them so far...	
----
			
Stuck on loading screen for Northern Wilds. Just finished the very first area on the ship, but now it won't let me fly to Nexus. The progress bar finished but the loading screen never ends.
 
Ascendancy (EU)
Human Exile	
----
			I just want to know when character slots will be fixed.	
----
			
Dear NCSOFT,
 
I don't want any conpensation because I'm not an *cupcake* who thinks MMO launches should go off without a hitch. If the earliest I get to play is Monday, then I will consider that a gift.
 
Don't worry about a prompt response.
Thanks.
I'm gonna go download porn now.	
----
			3 hours in que, only to get to a screen with nothing but background on it, cant create a toon =(	
----
			I was in the game, but when I zoned from the tutorial into the real world I got stuck on an infinite loading screen. I restarted the client and now I can't log in at all again. It says the NC account server can't be connected to.	
----
			I see my entitlement items but when I try to clam them it says "item already claimed" or "invalid CREDD"	
----
			
Add more servers and fix problems fast.
what did you expect?
2pve and 1pvp eu server.
are you joking?	
----
			FFS. Step 1 - Try to log in for 10 minutes. Step 2 - Finally get in, Queue 4000. Step 3 - Get past the queue time, get a blank screen creation screen. Rinse and repeat. 	
----
			
{| class="blockquote"
And no-one works on a Saturday, right? Retard.
----
			I keep getting stuck on loading screens that never end. Basically, the loading bar fills up, music keeps playing and hints keep cycling - yet, it never progresses past that point.	
----
			
Great job so far not many bugs really. Great recover for ddos so yah overall not to bad of a launch
 
lathiri	
----
			Where is my pre-order bonuses?	
----
			
I am having the issue, made a character and got it then deleted character and no show anymore.
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc)	
----
			I cant see the realm list at all all i get is a hamster in a wheel	
----
			I cant see the realm list at all all i get is a hamster in a wheel	
----
			
{| class="blockquote"
Dear NCSOFT,
 
I don't want any conpensation because I'm not an *cupcake* who thinks MMO launches should go off without a hitch. If the earliest I get to play is Monday, then I will consider that a gift.
 
Don't worry about a prompt response.
Thanks.
I'm gonna go download porn now.
----
			Anyone else who ordered from Amazon Uk have their accounts designated as 'guest' and haven't got any Boomboxes or chat permission?	
----
			there is a rowsdower staring at me ...	
----
			
{| class="blockquote"
Dear NCSOFT,
 
I don't want any conpensation because I'm not an *cupcake* who thinks MMO launches should go off without a hitch. If the earliest I get to play is Monday, then I will consider that a gift.
 
Don't worry about a prompt response.
Thanks.
I'm gonna go download porn now.
----
			ok im just playing the game chatted etc know i get restricted in getting my pre order items and chat great just great	
----
			
No valid WildStar game found in Europe datacenter. You default region has been set up as North America.
No valid WildStar game found in North America datacenter. You default region has been set up as Europe.
 
sweet... bought game key 2 h ago.
 
p.s long live Mr. Hankey !	
----
			My husband and I were getting the "error 15" issue and it was our authenticator causing the issue. Once we removed authy off our accounts, we were able to get in. Hopefully, the issue gets fixed and we can add it back to our accounts. 	
----
			ok im just playing the game chatted etc know i get restricted in getting my pre order items and chat great just great	
----
			I have all my pre order items in my account inventory, and a lot of boomboxes. I can't bind anything to my character though, when I try I get the message "item invalid" or on having to deal with the CREDD already being claimed. Also, I can't post to chat.	
----
			
Sorry for my outburst earlier on...There seems to be a problem with the client downloading the vast amount of data.
 
Who ever has the "Cannot connect to patch-server" problem should start reseting their internet connection (The whole connection - not just to your router).
That did it for me.	
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Been in the game three times, have made a char and started levling. Got kick out and put at the end of the line everytime.
 
Now they want to place me on a French RP server instead of the English PvP server.
 
The Queue times are getting worse with every position I advances, from 1 hour up to 15 hrs now down to 7 hours.
Got he text with: Guest account has lower priority
but I bought the game on the NC Soft site and I also have added a sub.	
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			I got in and was able to see my extra items. I redeemed the bag of awesomeness and it was great, but then i restarted my client since i froze during a load screen, got a new bag(from explorer leveling) and equipped it. I saw my inventory after equipping the new bag and saw it was much shorter then it was 10 mins ago. I opened the bag list and the bag of awesomeness disappeared and the item in the free item list says i redeemed it. The item disappeared!	
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			ok im just playing the game chatted etc know i get restricted in getting my pre order items and chat great just great	
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{| class="blockquote"
Hi all,
 
We are currently investigating and tracking the following issues.
 
Players are unable to view Realm List/Enter Realms
Players are seeing extremely long queue times
Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc)
Players cannot create characters/have less character slots than intended
Players unable to create characters due to no UI being loaded after entering a Realm.
Some users are seeing an Error 15 message preventing login.POSSIBLE FIX: We recommend using a hard line into your Router (if possible) rather than a WiFi connection to see if this resolves the issue
A new EN-PvP Realm (Ravenous) has been opened to help alleviate traffic
Users are reporting their Reserved names are not available.
Some users are reporting they are being bounced between NA and EU, receiving a "No Valid Game Account" message.Update: We're still investigating the issue with "No Valid Game Account".
 
We will try and update you with information as we receive it, but there are a lot of moving parts right now and we're trying to get everything up and running so please bare with us! We're working on these issues as fast as possible and are sincerely sorry if you're unable to get in and enjoy WildStar right now.
 
More info as we have it.
 
Thanks for your patience and understanding.
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			Pathetic beginning....	
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			Why rage so much when u know that this happens exactly to all good MMORPG games . Give them time to fix their issues whatever u do in here completely not helping trust me on this . One more thing i would be pleased to see this happening because it's having major servers congestion due to many ppl like the game ... go sleep do something else let the time passes when u come back everything will be fine just have faith .	
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			Desperately need more EU PVE realms. 	
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{| class="blockquote"
what is with the issue with sitting though a 45 minute queue to NOTHING, i am at a screen with nothing and i honestly do not want to sit in queue another hour just for the same shit to happen.
 
It is really a slap in the face for people to be waiting 2 hours now to log in just to get to a bugged out UI and a fat screw you when you try to reload with an even longer queue.
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			WHY IM ON NORTH AMERICA REGION!!!!!!!!!!! I LIVE IN ISRAEL I SHOULD BE ON EU EU EU I WANNA PLAY ON EU REGION THANKS !	
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			After having been disconnected, I now get a constant "Invalid account name or password" while everything is correct.	
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			I miss the Diablo 3 launch....	
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I cannot, at present, display ANY realm list. and i get a very long queue-time displayed before i try to list the realms. 
 
Additional information: I am hooked up to my router directly via Cat6, and i have checked any firewall setting i can. I might try to open ports in the router if anyone have the actual ports to see if that helps.	
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{| class="blockquote"
I'm being bounched from EU to US both proclaiming that I have no account..
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Problem I'm having is that I did claim the headstart items as soon as I got into the game (except for the boomboxes as it gave me an error message).
I immediately 'consumed' all those items and equipped my bag of awesomeness but when I left the tutorial area and landed on Nexus the
bag of awesomeness was gone (I'm not sure about the dyes etc. but the titles are still there).
It's also saying that I can't claim it anymore as I already have claimed it..
 
I basically got the same as kamaar but my bag just disappeared without me equipping another one..
 
{| class="blockquote"
I got in and was able to see my extra items. I redeemed the bag of awesomeness and it was great, but then i restarted my client since i froze during a load screen, got a new bag(from explorer leveling) and equipped it. I saw my inventory after equipping the new bag and saw it was much shorter then it was 10 mins ago. I opened the bag list and the bag of awesomeness disappeared and the item in the free item list says i redeemed it. The item disappeared!
 
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I literally can't do anything, except for logging in. Can't change Realm. Can't access default one because of queue. After waiting for 1h in the queue the Character Creation screen wouldn't load. 
 
I'm a patient guy but knowing that a lot of this could have been avoided if more servers were announced so that guilds had the time to pick and chose is just infuriating. It's not like this is the first MMO launch in history.	
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I was in, client hung. Now i am at position 2004 in queue, estimated wait time 10 hour, 41 min.
This is server Eko (EU)	
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			No valid game account. 	
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I've a problem with character creation, or rather the first moments afterwards. if I make a character with the "customise face" sliders in any position other than default, the game seems to forget them immediately after I log out and reverts the character's appearance to the default face model. it's pretty aggravating.
 
(also can't claim preorder swag/boomboxes, can't chat, so things I've seen mentioned before in here.)	
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			ok im just playing the game chatted etc know i get restricted in getting my pre order items and chat great just great	
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I got to level 2. I turned in the quest for saving the vegetables, but as I clicked the quest rewards, the boots, nothing happened. Tried clicking a few more times, and was disconnected.
 
When I logged back in, the quest reward was in my inventory and the quest was listed as finished, but I got no follow up quest.
 
So now I'm stuck at level 2, cannot gain more XP, and no quest for further progress so I can't leave the starting area.
 
I could easily just delete the character and restart since I haven't played that much yet, but I tried claiming some account items earlier and managed to get to "This C.R.E.D.D has already been claimed" for a few items. I did not get the items though, but did they successfully bind to my character? And if so, what happens if I delete my character and restart, are those lost?
 
Please advice what to do next.
 
Character Cabbot on Ascendancy (PvE), EU.	
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			Also a bug where you click the reputation tab and the game screen goes blank...with alot of npc screaming o-o ~ was there is beta too	
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			how are we doing? any good progre yet?	
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Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc)
Players cannot create characters/have less character slots than intended
Those are the only issues I'm getting, though I'm playing on a different server to the one I intended because Hazak was full & the queue was around 6500 with a 503hr wait time haha.	
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			This isnt a account issue, i get the error with my account and my friends account, but my friend is able to log in with his account at his computer/network!!	
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			How do i fix the blank character screen, and is there a way to get in without having to sit through a ridiculously long queue again?	
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			Tired of seeing that hamster wheel spinning	
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			What if you're getting the error where it throws you from EU to NA, yet I can get on and play on NA and I have an EU account, purchased the game through the EU page as well.	
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			YOU HAVE TO ADD MORE EU SERVERS CUPCAKE!	
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{| class="blockquote"
I got to level 2. I turned in the quest for saving the vegetables, but as I clicked the quest rewards, the boots, nothing happened. Tried clicking a few more times, and was disconnected.
 
When I logged back in, the quest reward was in my inventory and the quest was listed as finished, but I got no follow up quest.
 
So now I'm stuck at level 2, cannot gain more XP, and no quest for further progress so I can't leave the starting area.
 
I could easily just delete the character and restart since I haven't played that much yet, but I tried claiming some account items earlier and managed to get to "This C.R.E.D.D has already been claimed" for a few items. I did not get the items though, but did they successfully bind to my character? And if so, what happens if I delete my character and restart, are those lost?
 
Please advice what to do next.
 
Character Cabbot on Ascendancy (PvE), EU.
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			How do i fix the blank character screen, and is there a way to get in without having to sit through a ridiculously long queue again?	
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			I am playing mmo about 10+ years and this was the worst head start... I am planing to give up playing and I want my money back?	
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			yep, still no valid game account. Please fix asap.	
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			might be a silly question but with name reservation .. does that go for all servers in the region you play on or you use the name once and then anyone can use it?  	
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			PLEASE, FIX REALM LISTS ON EU CARBINE	
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It should also be noted that there appears to be no client timeout when zoning in.  So, not being able to create a new character, I decided to try logging back into one I *DID* get created... and there it sits on the zone loading screen.  The client should probably timeout after 5 minutes or so, since it obviously isn't going to actually work. :)
 
FWIW, the times I *did* get new characters logged in, it seemed to perform pretty well.	
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{| class="blockquote"
 
Players cannot speak/do not have permissions to use chat channels
Players are missing their entitlement items (Boom Boxes, Pre-Order bonuses etc)
Players cannot create characters/have less character slots than intended
Those are the only issues I'm getting, though I'm playing on a different server to the one I intended because Hazak was full & the queue was around 6500 with a 503hr wait time haha.
 
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Can't get the right patch and stuck with client does not match server version error.
 
Located in New Zealand.	
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			Yep, just waited 2 1/2 hours to get a frozen screen after my queue number reached 0.Well done NCSoft, yet another failed launch. So much for those who like the race factor. But *cupcake*em right? It's not like they'll be your primary solid player base or anything, it's not like they paid you a quarter of what they earn per month to get a functional product.This shit is getting old. I've heard the "Oh hurr durr it's launch so suck it up." expression too many times, this is *cupcake*ing ridiculous.Fix, your *cupcake*ing shit. Thanks.	
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			Got to the end of the queue 3 times, each time to be greeted with a blank screen. Client crashed and wouldn't re-open, and at certain points I couldn't even get into the queue. I feel like I'm gonna explode, I just want to play ;_;	
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			waited six times in a queue just to see a blank screen and cannot create a character.. this is absolutely frustrating	
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{| class="blockquote"
I am playing mmo about 10+ years and this was the worst head start... I am planing to give up playing and I want my money back?
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			cannot choose any servers.... screen only loading at realm list  !!!! give back my money really if we don't play at headstart there is no point of ordering a pre-order... 	
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U ALL can rage and QQ about anything in here but I'll tell u what I know and WHAT will happen  ..
 
keep raging in here because what is comming next is a major shut down to all servers for few hours give or take in order to fix the issues and NO ONE IS GONNA PLAY OR DO ANYTHING ABOUT IT MUHAHAHAHAHAA	
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			Haha I spent an hour customizing my face then it said my reserved name was taken, haha!	
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{| class="blockquote"
yep, still no valid game account. Please fix asap.
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			I'm suffering the issue where I'm bounced between NA and EU servers because it seems I have no account, although I seem to have an account on the WildStar homepage and they are even saying I'm gonna be billed on the 30th of June...	
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			server screen is loading for 30 minutes and nothing - cannot enter to any server	
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My friend lives in England and I live in Australia. Because of the forced region lock he had to buy an EU copy. Now, after months of anticipation, we can't play together.
 
Are you going to give him a refund and the ability to purchase a NA copy, with all the pre-order and deluxe edition bonuses he is entitled to?	
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{| class="blockquote"
Yep, just waited 2 1/2 hours to get a frozen screen after my queue number reached 0.
 
Well done NCSoft, yet another failed launch. So much for those who like the race factor. But *cupcake*em right? It's not like they'll be your primary solid player base or anything, it's not like they paid you a quarter of what they earn per month to get a functional product.
 
This shit is getting old. I've heard the "Oh hurr durr it's launch so suck it up." expression too many times, this is *cupcake*ing ridiculous.
 
Fix, your *cupcake*ing shit. Thanks.
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What's even more frustrating is Wildstar must know how many copies were sold, therefore know how many people would be trying to log in on launch. That coupled with the daft name reservation which means there is a very limited number of names left (if you want something that even remotely makes sense!) is making me regret this purchase already... Both English EU PVE servers full (surprise). 22hr wait and then it crashes anyway. Can't even create a character let alone play.
 
In the words of someone I think we all know....
 
Wildstar...
 
YOU ARE NOT PREPARED!	
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			I'm suffering the issue where I'm bounced between NA and EU servers because it seems I have no account, although I seem to have an account on the WildStar homepage and they are even saying I'm gonna be billed on the 30th of June...	
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			Hoping that the name reservation is fixed soon  :ph34r:	
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			"Client version does not match the game server version"Was getting regular error for the first hour or so and now I have been getting this for the past hour. Client wont get any new patches Q_Q Anyone working on a fix for this? 	
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			where is this ravenous realm? not seeing it on the list in game...	
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			queue 5000....	
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