149283-hey-so-what-happened-to-my-medic

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I played Wildstar on launch and loved it. It was the MMO I always wanted, but eventually did stop playing because I didn't wanna spend the money and didn't have enough time to truly hone my skills and devote to raids and such. Now, fast forward to today. I've been looking to get back into a solid MMO and figured my old Medic could be fun to jump onto. The only thing I know about this game in recent memory is the fact that I didn't have to pay anymore, so I figured it would be a fantastic time to jump back in.
 
Much to my surprise, none of my old characters are around. What gives? I am positive I am using the same account. Was there a character wipe prior to free-to-play? If so, what about my unlocks from collector's edition? I didn't read anything like this if it's true.	
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			I think there was a server merge or something like that	
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			check to make sure your original region and server is correct	
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I played Wildstar on launch and loved it. It was the MMO I always wanted, but eventually did stop playing because I didn't wanna spend the money and didn't have enough time to truly hone my skills and devote to raids and such. Now, fast forward to today. I've been looking to get back into a solid MMO and figured my old Medic could be fun to jump onto. The only thing I know about this game in recent memory is the fact that I didn't have to pay anymore, so I figured it would be a fantastic time to jump back in.
 
Much to my surprise, none of my old characters are around. What gives? I am positive I am using the same account. Was there a character wipe prior to free-to-play? If so, what about my unlocks from collector's edition? I didn't read anything like this if it's true.
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			The cut off was anyone still on the Arkship, so if your characters were already planetside, they'll be around somewhere.	
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Characters under a certian level were purged with the mega-servers. If your old medic was above level 10 (the cut off was much lower, but I dont remember exactly which level) then it's likely still around. Occasionally characters from server swaps appear hidden or on different character select pages. There were some posts on this before, I'd check through the bugs and player support subfora here to see what happened with other folks.
 
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We've done 2 character purges.
 
The first was during mega server merger, the criteria was less than level 3 and not played for 30 days.
 
The 2nd was during the last major deployment, and the criteria was the character that were still on Arkship.
 
All other characters should still be on a server.  2 things to check, first of all you're allowed to play in either region now, so make sure you're on the correct region (NA or EU), 2nd is check the other realm on the region you're on, there are only 2 realms per region now, so your character should be on either the PvE or PvP realm.
 
The collectors edition unlocks as well as any other account level things should still be on your account.	
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			When you do a fresh install it defaults to NA so if you're in Europe you need to change it in options before you hit play.	
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