146203-weekly-maintenance-extended-downtimes

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Hi,
 
if I should name one thing that really annoys me 'bout Wildstar, it's your guys downtime during the weekly maintenance. I have no problem with the latter, but the first is really a pita! Especially since every week I expect it to be around the promised 5 min and every time it's way above that. Plus all the downtime additionally to the weekly maintance, plus that they usually don't happen when (I expect to be) just very few players are online. Yes I'm from Europe, and yes, around 1 to 5 PM I think more people are willing to play then between 2 AM to 6 AM.Fun fact: Old guild mates told, that they should spend some time (again) in Wildstar (with me), because till now I really like the game, told me like 50 % (bad coincidence, I know chances are more like 2%) "Well, like to... but it's down. Again." ​- "Well, err, eh, servers should be up in any... wait... 2 hours!? Ok, then let's play ABC, sorry for that." And usually we stick to that for the rest of the day.
 
At least update your main post 'bout that (https://forums.wildstar-online.com/forums/index.php?/topic/128972-weekly-maintenance-restarts/), that it will be anything but 5 min, that people like me feel less ridiculed and stop crying in the forum...	
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			too bad :(	
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Every month this thread pops up.....
 
Be happy there is a maintenance, it means they care about their product and are fixing issues	
There is no ideal maintenance window. Regardless of when it's planned, people will be annoyed	Carbine has people working there, not robots. Maintenance is first of all planned to meet THEIR schedule, not yours.	Major part of the user-base is EU and US, maintenance windows are scheduled to accomodate those. 	We know it sucks if you do not meet above criteria	Missing 1-3h in a week is NOT going to kill you	No, you cannot ask your 20 cents back that this maintenance costs you.	
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@Olivar
Yeah and every time the same excuses. In every MMO forum - except those, who had shown, that you can do it in another way (means: by not rolling the dice and taking servers off for several hours). Btw. as written it would be less annoying, if it won't be a lottery every week - and in the end I'm not wishing for world peace or for some cool feature MMO ABC has and cry about that, it's just stuff they "promised" (https://forums.wildstar-online.com/forums/index.php?/topic/128972-weekly-mantenance-restarts/) and that they don't stick to (https://forums.wildstar-online.com/forums/index.php?/forum/98-server-status/). 
 
And I'm not going to debate this point by point to clarify who's right, who's wrong, since it's in the end like debating with a car salesman: "Hey, the headlights are broken!" - "Well, the tail lights aren't - just turn around and drive this way...". The actual situation is just "annoying" - it doesn't have to be that way.
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	Edited November 4, 2015 by Tuxxi	
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			i don't see why they can't use the launcher for announcements OR the message window @ character login about ANY server downtime...it'd be like posting a guild message for the day	
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			As annoying as maintenance can be, I'd rather have them constantly fixing things than them just abandoning the game.	
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			I find it silly you're trying to hold them to a regular maintenance schedule from prior to the F2P relaunch when we're barely a month out from that relaunch and they still need to get a bunch of fixes done so they can re-merge the servers.Let them do their job.	
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@Sylqt
I'm not against maintenance. I just want a regular, "predictable" one. Servers down every Tuesday at 1 PM for 5 min? Fine. Down for 3 hours? Fine as well. Just downtime lottery isn't (for me). And it's really ruining my game experience that was so far really good (despite all other issues people cry about) in a way I'm so annoyed to not stick it to myself.
			
				
	Edited November 4, 2015 by Tuxxi	
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I find it silly you're trying to hold them to a regular maintenance schedule from prior to the F2P relaunch when we're barely a month out from that relaunch and they still need to get a bunch of fixes done so they can re-merge the servers.
 
Let them do their job.
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OMG the game is gonna be down ONE WHOLE HOUR out of the whole week.
/TURNS ON CAPS
/PANICS/CANNOT HANDLE/FREAKS OUT
/FAINTS	
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			Hey Don't complain, When World of Warcraft have their weekly maintenance it from 3 am PST till 11AM PST and they also have extended  their weekly  time by 2 sometimes 5 hours, more so if the patch is a big one. Wildstar down time is by as far the least amount of time to be down, except during the Megaserver merger. They have  to do  ((Devs))  what to what make this stable and playable. Remember we are all in the  same boat wanting to play an Awesome game as much as you. Have some patience and let them do their job.  The link you posted is restarts, we got a patch this time, Fixing something in game that needs fixing. so your link is no good.
			
				
	Edited November 4, 2015 by Katvon	
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 except during the Megaserver merger. They have  to do  ((Devs))  
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Wildstar is an American developped game.  Like all US online games, you have to accept the fact that their games will go offline for server maintenance during regular business hours.  All US Online games do this.  They work regular dayshift hours like all Americans.  No American company is gonna start asking their employees to work a graveyard shift of like midnight to 5AM in the morning to run a server maintenance just to please their community 1 day a week.  That's just insane!Would you like working for a company with a regular 9 to 5 shift but once a week you gotta work from midnight to some a certain AM time in the middle of the night?  No!  That messes up your sleeping habits!  I did oncall 24 hour support once in my life and never again!  I would work a regular dayshift but then once I left the office, I had a Cell phone where clients could still call me at any time during the night!  If I got a call at 3AM in the morning, it woke me up, I would boot up my laptop, do the work and then have a really hard time going back to sleep.  Some nights I just didn't sleep at all!   Then I would go to work a few hours later and I was brain dead for the last few hours before my dayshift was over.
 
That's why give it up!  There's no point asking or demanding for server maintenance to be moved to a later hour!  Besides, these down times are during day time!  Why aren't you at school or at work?   If you're on vacation, a house wife/husband, retired, out of a job, live in a completely different time zone or whatever, then you should just accept the fact that you don't represent the majority of gamers that do go to school or work, come back home and then play games in the evening.  Not to mention it's just 1 day a week.  If someone says they aren't gonna play an online game cause they can't play it 1 night a week, then that person seriously needs to rethink their life!  Use that 1 day of downtime to take a break, man!  Gaming non-stop is not healthy!  Become casual!  You're gonna die younger if you stay a hardcore gamer!	
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No American company is gonna start asking their employees to work a graveyard shift of like midnight to 5AM in the morning to run a server maintenance just to please their community 1 day a week.  That's just insane!
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Mine does, even if I'm willing to admit, that I don't employ a full shift during night times. :D
 
And there's simply no excuse for kinda random downtimes, especially when they happen close to prime time. No "Kids are at school, 78,9 % of all people work, bad luck with timezone..." stuff. That's how you get customers to cry via forums / mail 'bout your business policy. 
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Yes, because no system ever in IT has unexpected downtimes.
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Obviously in this day and age companies should properly schedule their unexpected emergencies so they don't impact any customers...
"Please be advised that there is a gamebreaking bug scheduled for Monday morning"
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