134732-so-who-didnt-get-their-rewards-dj-caretaker-disco-snoglug-4-months-signature

== Content ==
			I missed a matter of hours of subscription time and resubbed the same day that my sub ended. I heard there was going to be some leeway. I even know someone who missed weeks of sub time since launch and still got the Ikthian crawler. I missed a few hours in my sub since the f2p announcement and I get nothing. I already contacted support. They claimed that after a "thorough investigation" they determined I did not meet the requirements for any rewards. Anyone else dealing with this nonsense?	
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			Looking into this for you, but not sure what the outcome will be. Can you PM me your ticket number and account info? Thanks!	
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			I too didn't get my rewards. I had an active account from June 15th all the way until F2P with no lapses.	
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			Thanks DD! I was getting noticeably frustrated as you can tell from the ticket. The wait time for support is understandable though considering the surge of players.
			
				
	Edited October 1, 2015 by DoctorButts	
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			I did not get my rewards either >: Should I send in a ticket with info as well?	
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			Good Morning, I too did not get my rewards :( I subscribed on 11-Aug-15 till 13-July-17 and I did not get the Disco nor the Dj.	
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I ran into an issue where I didn't get any of my rewards, decor or sub time, since subbing a few days before the deadline and I believe the reason was because I purchased CREDD and accidentally bound it to my account. I had a GM kindly refund it to me so I could sell it for plat and I assume the issue there was it was after the 'deadline' and ergo constituted an interruption in my subscription. The transaction history is all there, but I assume the automated system didn't catch it and I'd need some admin help on the issue.
 
I fully intend to keep paying for months to come and am not in any super hurry to get this resolved, seeing as Reloaded just came out and there are a million other important issues to have. Feedback wouldn't be awful, though!
			
				
	Edited October 1, 2015 by The Laughing Hound	
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			Hmm. I got the mounts and the titles and the decor but dident get the 4month signature. Tho there is no hurry. I'm subbed until Nov. 2016.. I have a proplem with buying box copys :(	
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			My girlfriend and I started around the same time.. mid September 2014 for me, early October 2014 for her. I got my rewards but she didn't get hers, no lapses on either account.	
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			I too am missing those rewards :( 	
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			I have the same issue.. have been re-subbed continuously since June 1st.  Have not received the two rewards we were supposed to get for that time period.  My husband also has the same issue.  Do we need to put in a ticket for this or have they not been distributed yet?	
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			Would you have got these using CREDD ? Because then i am missing them too. 	
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I missed nothing since may 2015 and got no rewards. 
4 MO signature... Nope. 
Title... Nope. 
DJ... Nope. 
Pet... Nope. 
 
Ticket completely ignored as per usual carbine support.	
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I am missing my rewards as well.  Submitted a ticket and still waiting for a response.
 
I am wondering if having multiple box copies caused this.  The last five months came from box copies I bought even though I had an active sub.  (Active sub before the box copies, and still one after, but five months came from the box copies I bought.)  I have a feeling they didn't count those as being subbed which is why it kicked me out of getting the rewards.
			
				
	Edited October 1, 2015 by Jaycii	
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			I have maintained a subscription since June 10, 2015 using only Credd I redeemed in game on my character. My subscription never lapsed (never had to redeem my Credd from the login screen because of a lapsed subscription) and when free to play went live my sub was still active and set to expire on October 10, 2015. Been waiting a few days now on a ticket hoping something can be done. Never got any of the Player Appreciation Rewards (I've checked my account inventory) or the 4 months of signature status.	
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Yah I have not received the slug, DJ, 4 months ect.
Have been subbed auto via cc since may 2015.
Put in a ticket, x fingers eh , I did get all my loyalty items but not the above.	
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			I have maintained a subscription since may 29th with no laps and have not revived my player appreciation rewards either.	
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			What everyone else said! Subbed for 4 months and no rewards :(	
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			I submitted a ticket about this 2 days ago and still no response....but I understand they are swamped at the moment.
			
				
	Edited October 1, 2015 by mistik911	
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			I got that, but no title for participating in the tests on the PTR. System normal, all *cupcake*ed up.	
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Same situation for me. I have the Deluxe Edition and re-subbed on June 14th using CREDD. I have maintained that subscription without lapse until now using CREDD, I have game time until 14th October. But I have not been awarded ANY of the player appreciation rewards. No 4 months signature, no DJ, no pet, no title, no PTR title. Nothing.
 
I submitted a ticket 2 days ago. No reply, it's still showing open.	
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			I haven't gotten my rewards either.	
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Ticket completely ignored as per usual carbine support.
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			I wasn't able to do anything that would have given me those rewards, but I'm still waiting for my 12,000 cosmic reward points.	
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			Also do not have anything on my Acc. Quick tip for Carbine guys - Probably you guys forgot to launch script like with Arena Rewards thingy. Oh boy.	
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			Same thing here, was sub for many months. Now returning and half my toons are missing or deleted and no rewards. Ticket has been put in for days and nothing from carbine. Your becoming bad for business.	
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Hey Everyone,
 
We are investigating this issue currently. While I dont have a direct update, I can say that there is an issue with some players who have not received proper rewards. I am working with the commerce group to make sure we understand what happened so we can make adjustments. I hope to have an update today.
 
BTW queue times are high because we just re-launched WildStar and there have been issues. No one is being ignored by our CS team its just taking us longer than usual to assist :).	
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Good Morning, I too did not get my rewards :( I subscribed on 11-Aug-15 till 13-July-17 and I did not get the Disco nor the Dj.
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			Also awaiting a ticket reply	
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I have the same issue have been subscribed June 03 2015 until now continuously, and was charged for signature service when I thought I was going go get 4 months free.  No in-game rewards either, contacted support. this is the ticket response:
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Oct 1, 09:22
Greetings,
The Development Team is aware of this issue and they are working on a resolution, however we don't have a fix or workaround for this quite yet. Please keep an eye on our forum posts where we are tracking known issues and providing updates as we have them. Please also be sure to review the Game Updates section of the forums regularly as any bug fixes or new content will be posted there.
Game Updates: https://forums.wildstar-online.com/forums/index.php?/forum/99-game-updates/
If you have any other questions, please let us know. 
			
				
	Edited October 1, 2015 by coughing	
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DIdnt even know there were prerequisites for that Ikthian mount, I thought it was a raid mount or something. I have been subbed since day 1 might of been a 2 or 3 month lapse. I do know im missing a few items from that Rank system thingy in the cash shop forgot its name havent been online in a while :) lol I think its Cosmic Power? or something. I am pretty sure the databases are all gone to hell.
 
EDIT: Nm I looked it up I dont qualify cool mount though i wish I never took a break. I am however missing some items from the Cosmic Points system.
 
EDIT#1: @CRB_MrSmiley can you guys just do a check and if you unlocked for example the last item in Tier 5 cosmic points just give all the rewards again. They are soulbound anyway if the item is already on the account inventory it doesnt get added if it is not well then that is the one missing.
			
				
	Edited October 1, 2015 by Jorn	
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Also missing my items, been subbed since May. Only got an automated response to the ticket.
Oh well, whatever. I hope they fix the servers first. I remember that at launch it took them less than a week.	
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I have two accounts. Both were in the beta, neither have ever lapsed. One got the rewards the other did not. My support ticket has been sitting for two days without a response but I suspect they have more urgent issues to attend to. We will have to be patient.
 
A post was made about this on the bug forum
https://forums.wildstar-online.com/forums/index.php?/topic/133192-incorrect-cosmic-point-amount-missing-titles-more/	
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I have two accounts. Both were in the beta, neither have ever lapsed. One got the rewards the other did not. My support ticket has been sitting for two days without a response but I suspect they have more urgent issues to attend to. We will have to be patient.
 
A post was made about this on the bug forum
https://forums.wildstar-online.com/forums/index.php?/topic/133192-incorrect-cosmic-point-amount-missing-titles-more/
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I've been subbed continuously since Jun 15th as well and didn't get any of the rewards. Though I guess the way I did it was tricky. I purchased a 3 month subscription in April, and funded the rest of my subscription through July 2016 with box purchases. I originally bought a year subscription and then cancelled when I realized I could spend a similar amount of money getting box copies. So I cancelled the year subscription and used the box codes for more game time. Even though I cancelled my subscription, I had enough game time left that I've been able to log in everyday without any gaps in my subscription time. I am also disturbed by the fact my transaction history only shows 10 box codes when I purchased 12. In the future, I'm going have to screenshot this. It showed all 12 codes when I entered them in, but I think they changed their website a bit.
 
I know I really need to file a ticket, but I'm not looking forward to it. I'm a little scared they won't give me any of the perks anyway and then I might consider quitting the game. I realize I won't get the title and mount, but I should get the other stuff.	
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I've been subbed continuously since Jun 15th as well and didn't get any of the rewards. Though I guess the way I did it was tricky. I purchased a 3 month subscription in April, and funded the rest of my subscription through July 2016 with box purchases. I originally bought a year subscription and then cancelled when I realized I could spend a similar amount of money getting box copies. So I cancelled the year subscription and used the box codes for more game time. Even though I cancelled my subscription, I had enough game time left that I've been able to log in everyday without any gaps in my subscription time. I am also disturbed by the fact my transaction history only shows 10 box codes when I purchased 12. In the future, I'm going have to screenshot this. It showed all 12 codes when I entered them in, but I think they changed their website a bit.
 
I know I really need to file a ticket, but I'm not looking forward to it. I'm a little scared they won't give me any of the perks anyway and then I might consider quitting the game. I realize I won't get the title and mount, but I should get the other stuff.
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                        :wub:
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We are looking into all these right now. Dont be afraid. :) My resources are lower because of the other issues we are experiencing but these rewards are on the CS top priority list.
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I had the same problem, and I finally got my support ticket reply :(
 
Not good news:
 
 
"Oct 1, 15:11
Hello there,
Thank you for contacting the WildStar Support Team.
After a thorough investigation, we were able verify that your account is not eligible for the rewards due to you not passing the requirements.
We hope that you understand. If you have other concerns, don't hesitate to contact us again.
Regards,
(XXX)NCSOFT Support Team"
 
No idea what I did wrong.
Bummer.	
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			I keep forgetting to check if I have such, however, with the way my luck has been as of late, I'm sure I've missed out.  Ah well.	
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I had the same problem, and I finally got my support ticket reply :(
 
Not good news:
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My girlfriend and I started around the same time.. mid September 2014 for me, early October 2014 for her. I got my rewards but she didn't get hers, no lapses on either account.
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			I have this exact issue in a separate thread though slightly different. May aswell put a bit of a plug here.
			
				
	Edited October 2, 2015 by Hero of Kvatch	
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			I Also have this issue, made a ticket. Thanks 	
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Were you subbed from day 1 or just through F2P from Jun 15? Your answers might help us to figure out what kind of criteria they are using.
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			Resubbed since May 31, no items either, 2 months were "free" due to using box codes trying to get fluffy kitty mount.	
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Time from CREDD, box codes or cash should all count.  Main thing is that one had to be subbed by June 15th, whether from previously being active or from re-subbing, and then maintain it until now.  That gets everything but the bug mount and the living legend title.
 
And my stuff is still pending too.	
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Not from day 1, just from June 15th. Some of my sub time was from box codes for the promo, maybe those didn't count.
 
edit: I just checked my account and it says I have a transaction from the 16th, not the 15th. I guess it didn't go through in time, so hopefully that is what happened to me and you guys will have better luck.
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			What if I only ever redeemed credd in game to maintain my subscription and therefore have no transaction history as proof? Will they still be able to look into my account and know I maintained a subscription using credd since June 10?	
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I imagine they'll hammer out who gets what and when after they've hammered out the bigger issues going on.  I haven't gotten the rewards myself and I resubbed on June 6th with my sub still active.
 
It's not great that the stuff is missing, but I can also understand why vanity items might have gotten a bit lost in the jumble of problems that going live brings.	
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What if I only ever redeemed credd in game to maintain my subscription and therefore have no transaction history as proof? Will they still be able to look into my account and know I maintained a subscription using credd since June 10?
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I imagine they'll hammer out who gets what and when after they've hammered out the bigger issues going on.
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There's a log in the CREDD UI in-game that shows the buy/sell price and a rough date. There's no entry for when they were consumed, but if you were buying from month to month that should help prove it for you.
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I've been subscribed with a 1 month recurring subscription since may 31. No rewards.
...
You know, before f2p i made a podium on my alt's nightclub plot specially for the Caretaker decor. Now I'm like "This is where I'd put my DJ Caretaker... IF I HAD ONE!"
			
				
	Edited October 2, 2015 by DJ Borsh	
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Add me to the list of people who didn't get their rewards. No DJ Caretaker, no Snoglug, no housing music track and no four months of signature.
 
I subbed on June 14th, a day before the deadline just to make sure I was in time to get the rewards. My boyfriend also subbed the same day, he did get his rewards though. So yeah, something is definitely amiss with the system.
 
I opened a ticket, we'll see what happens.	
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			Yeah, I've been subbed and am good through march 2016 with box purchases and I didn't get any of the rewards. 	
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			Didn't get my reward too.	
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			The rules were pretty explicit. Not Carbines fault you didn't follow them.	
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The rules were pretty explicit. Not Carbines fault you didn't follow them.
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			I thought it was my mistake and that I accidently subbed on the 16th, so I just went back and checked my email. I have time stamped emails saying that I activated my subscription on June 15th. I don't understand why my ticket was closed saying that I don't qualify. Did you have to be subscribed before the 15th and not by the 15th?	
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I thought it was my mistake and that I accidently subbed on the 16th, so I just went back and checked my email. I have time stamped emails saying that I activated my subscription on June 15th. I don't understand why my ticket was closed saying that I don't qualify. Did you have to be subscribed before the 15th and not by the 15th?
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I got a reply to my ticket and I have been told the devs have been informed of my issue, there is no current fix and that I should keep an eye on the updates section of the forum...
 
I was hoping for " We shall give your account the items we promised you that some people have already received, sorry for the delay "	
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Already posted in another thread, and made a ticket, but adding my name to the list here also.
 
Re-activated sub on June 12th 2015 (3 days before the June 15th deadline) using four standard box copy codes, granting four months of subscription lasting till October 12th 2015.  No DJ caretaker, Disco Snoglug or four months additional signature service.  No reply to my ticket yet (which I suppose is to be expected given the state of the servers at the mo)	
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Finally got a response to my support ticket and surprise surprise it was a canned response:
 
Thank you so much for letting us know about this. Please note that the Development Team is aware of this issue and they are working on a resolution, however we don't have a fix or workaround for this quite yet. Please keep an eye on our forum posts where we are tracking known issues and providing updates as we have them. Please also be sure to review the Game Updates section of the forums regularly as any bug fixes or new content will be posted there
 
Game Updates: 
https://forums.wildstar-online.com/forums/index.php?/forum/99-game-updates/
 
If you have any other concerns, please feel free to contact us again..
 
And of course there's nothing mentioned at the link provided, there's no list of known issues. Essentially this is attempting to sweep the issue under the carpet until they can get round to possibly (but not definitely) fixing it. It is suitably vague and allows for a range of outcomes. 
 
I'm deeply disappointed at this point in time. I loathe broken promises, but I'm running out energy to pursue this. It increasingly feels like trying to secure some promised free drinks at the bar of the Titanic. Four months signature is only worth something if there's a game still worth playing.	
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			I never got my rewards either :/	
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Hey Folks,
 
The commerce team and I have investigated and it appears there was a few missed accounts for the June-Launch time frame. We are hoping to have anyone we missed updated early next week with their items. Thank you so much for posting here and assisting us with information.	
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			I also had a subscription with no lapses. Turned in a ticket and got the same reply.	
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			Now that you brought it up, I never got any rewards. I've been subbed for well over 6 months or so.	
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			I had the same issue, never got my rewards. Posted about it in another thread. But thanks CRB_MrSmiley for an answer! :)	
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Hey Folks,
 
The commerce team and I have investigated and it appears there was a few missed accounts for the June-Launch time frame. We are hoping to have anyone we missed updated early next week with their items. Thank you so much for posting here and assisting us with information.
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			Thanks for the info Smiley.  Will keep an eye on the thread in the meantime.	
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Thank you for the clarification, reassurance that the matter is being investigated and an approximate timescale helps a lot. Much better than the vague canned response I got to my support ticket.
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			Thanks, MrSmiley :)	
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			Cheers for the update, Much appreciated :)	
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Good to know you haven't forgotten about us. Keep up the good work, Carbine.
See you next week, DJ Caretaker. Hopefully...	
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			Good thing I didn't make a ticket then :) Don't want to bother you guys more than necessary. You got enough stress at the moment.	
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			Sweet so we are going to get them then	
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			I'll make a ticket in game as well, but I wanted to add my account to the the list of those that did not get the rewards. Thanks!	
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I'll make a ticket in game as well, but I wanted to add my account to the the list of those that did not get the rewards. Thanks!
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Hey Folks,
 
The commerce team and I have investigated and it appears there was a few missed accounts for the June-Launch time frame. We are hoping to have anyone we missed updated early next week with their items. Thank you so much for posting here and assisting us with information.
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Does this include people in my situation where my sub/CREDD lapsed for less than a day?
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It would include any players who had the proper criteria. It was mentioned that you had to have no lapses in your account. I believe issues like the one you mentioned are being looked at before a solution is released.
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I started up my subscription again on June 13th and, assuming I read the requirements correctly, should've been eligible for the Disco Snoglug, DJ caretaker, 4 months of subscription and all that as my subscription has not lapsed since then. However, I have not received any of the rewards.
 
I've already sent in a ticket and got a generic response, however I've not really followed up much on it since my ticket was entered the day after launch and I figured being able to play the game at all should probably take precedence over my rewards.
			
				
	Edited October 5, 2015 by Beartornado	
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Bear, I already had an active sub (CREDD) and also pay-extended it on June 13th, and again since then, so I am eligible.
 
I have not received the rewards.
 
Customer service responded saying that I definitely am eligible and that the Carbine staff are working on a fix for the issue that is currently preventing giving out the awards.
 
I'm going to wait for a week or so until they get the game itself up to steam, and then poke them again.  Once they acknowledged in writing that I was eligible, it became much easier to be patient.	
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Thanks. Hopefully minor lapses are overlooked. Seems odd that some people I know with bigger lapses meet the criteria for an Ikthian crawler but someone missing such a tiny lapse doesn't even get the minimal reward.
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			yea I would like to place my name here as well.	
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			i got the same email saying they had done a "thorough investigation" but they didn't say when my account had lapsed. i tried looking in my account history but it doesn't show when u redeemed credd for game time. i have had an active account since march, i have been using credd since i came back. i missed part of a day the first couple months (just used the credd when i logged back in and account was down). but when i read about loyalty rewards if u kept your account active from june to september i used 3-4 credds all at once and have had my account up this whole time. idk if its not counting credd like it said it would or what. i think some people are having this problem because they used box purchase(which include 30 days playtime) which doesnt count as a sub or a credd. since credd costs 5 dollars more per month i would not think we would get screwed for using it.
			
				
	Edited October 6, 2015 by quipalco	
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Ive been subbed from launch -> december then from february -> now using credd, i would wait til the sub expires and next login activate a credd that was in my account inventory. i sent support a ticket about the player appreciation rewards and they got back to me and said that i did not qualify for them so don't get your hopes up.
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Hey folks,
 
Update:
Commerce team now has a list of players that need to be updated from the June-Launch, time period. It should be going out very soon but I haven't been given a time/date yet.	
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My girlfriend and I started around the same time.. mid September 2014 for me, early October 2014 for her. I got my rewards but she didn't get hers, no lapses on either account.
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			I've had a ticket in since Wed of last week about this, I'm missing all the goodies for being subbed as well as the title for the PTR.	
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I didn't receive those on my EU side characters, but I did receive them on the NA side ones.
Also, as of today's patch, all my EU character lost access to all my Cosmic Reward unlocks.
 
Funny enough, this is not an issue on NA character. Over there I have access to all Loyalty and Cosmic rewards.
 
So... it kinda got worse. :P
			
				
	Edited October 6, 2015 by Ahkronn	
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Hey everyone,
I just heard that we did a reward send a few minutes ago. It was fairly large and just to be safe we expanded the scope slightly. This should resolve anyone who should have qualified before.	
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			Got rewards even after not  having 100% uptime in subscription and email saying that i didnt qualify, very happy with this ty carbino	
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			Got my rewards, ty so much Carbine! Glad this got worked out so quick :)	
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Hey everyone,
I just heard that we did a reward send a few minutes ago. It was fairly large and just to be safe we expanded the scope slightly. This should resolve anyone who should have qualified before.
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			Well am hoping i got my rewards when i log in 2nite then as ive subbed since launch except for a bit of a lapse then came back b4 the june window. A friend got the dj and pet just activating his account in f2p so who knows.	
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Hey everyone,
I just heard that we did a reward send a few minutes ago. It was fairly large and just to be safe we expanded the scope slightly. This should resolve anyone who should have qualified before.
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			Checked with a friend who started subscribing on June 15th, and they have not gotten the rewards. I think you guys might have still missed a few.
			
				
	Edited October 6, 2015 by Coldin	
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			Logged on today and got the rewards. Lots of companies would have ignored us and give us no leeway. Thanks!	
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			"Next bill date March 11, 2016".. Perfect! Thank you guys for this very quick fix!	
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			I logged in and got my missing loyalty rewards and my four months of signature. Thanks so much!	
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			Well, my Cosmic rewards are back, now I just miss the Loyalty ones on EU (I have those on NA)	
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Checked with a friend who started subscribing on June 15th, and they have not gotten the rewards. I think you guys might have still missed a few.
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			I had one month subbed with box code, so those should definitely count! Maybe something else is 'wrong' in your situation?	
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I also subscribed on the 15th and I did not get the rewards. Did or did not box codes count? CS responded to my ticket last week and said that my account had lapsed for around 2 months, which it didn't, and that they couldn't help me any more. I did use 2 box codes though, so if those didn't count, then I guess that's why.
 
I'm glad most everyone else got this issue cleared up though!
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Damn, still no rewards even though I'm 99% certain I qualified (for being subbed from announcement of F2P to release, not for being subbed since launch) Is this still being worked on or should I send in a ticket?
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Checked with a friend who started subscribing on June 15th, and they have not gotten the rewards. I think you guys might have still missed a few.
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			Damn, still no rewards even though I'm 99% certain I qualified (for being subbed from announcement of F2P to release, not for being subbed since launch) Is this still being worked on or should I send in a ticket?	
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			Thank you for the fix!	
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Please do not post about friends, we cant really help or investigate. IF they are having issues please have them put in a support ticket. Be aware that we do believe that we got everyone that was missed and we may not be granting anymore.
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We believe we got everyone who qualified. You are free to contact Support but be aware there is currently a 4+ day queue due to launch.
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We believe we got everyone who qualified. You are free to contact Support but be aware there is currently a 4+ day queue due to launch.
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			I also subbed on the evening of June 15th, kept my sub current, and didn't receive any rewards. I received a response for my ticket last night stating I didn't meet the requirements. What is interesting is that my purchase history in the In-Game Store shows the date and time of my subscriptions. It shows 6/15/2015 10:14:47 PM as my June sub date/time. Is there something else I'm missing that would not qualify me for the rewards?	
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Well, my ticket has been bouncing back and forth for the last 6 days.
I can imagine that the issue might be a bit different due to some "unique" situations with my account (Account was migrated from EU to NA back on  July 28, 2014).
 
I've been asked to even confirm my purchase data on the tickets and sending screenshots (?) but the support kinda "froze" at that point.
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You were talking to our account team, it just got moved over to the game team yesterday. The transfer may be a problem. I will look into it, but its going to take time.
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Here is a summary of my entire transaction history with Wildstar:
 
Activated free trial March 25th, loved the game but couldn't afford a sub at the time.
Activated first box code the evening of June 15th, around 11:00 pm central time.
Was charged for subscription on July 13th.
Activated second box code July 28th.
Was charged for subscription September 12th.
 
The only problem I can see is that it lists June 16th on my account as the date that the first serial code was submitted, but I have emails from NCSOFT confirming that everything went through on the evening of the 15th.
 
Is there any point in submitting another ticket in a couple of weeks after they are less busy?
 
edit: I just reread my post and I thought my question at the end might have sounded rude, which I definitely did not intend! I just don't want to waste their time with extra tickets that won't go anywhere when they are already swamped :)
			
				
	Edited October 6, 2015 by Dustbunnyb	
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Here is a summary of my entire transaction history with Wildstar:
 
Activated free trial March 25th, loved the game but couldn't afford a sub at the time.
Activated first box code the evening of June 15th, around 11:00 pm central time.
Was charged for subscription on July 13th.
Activated second box code July 28th.
Was charged for subscription September 12th.
 
The only problem I can see is that it lists June 16th on my account as the date that the first serial code was submitted, but I have emails from NCSOFT confirming that everything went through on the evening of the 15th.
 
Is there any point in submitting another ticket in a couple of weeks after they are less busy?
 
edit: I just reread my post and I thought my question at the end might have sounded rude, which I definitely did not intend! I just don't want to waste their time with extra tickets that won't go anywhere when they are already swamped :)
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I did not get my rewards yet either, and there is no doubt that I qualified!  Even on my account page it shows that my account was paid for and active from May until Novermber or 2015 (back in May I purchased six months and will be active until Novermber)!
I submited my ticked over 7 days ago and no rewards yet.
 
My 2 tickets are:
1505022 and 1456508
			
				
	Edited October 6, 2015 by Flotten	
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			Finally received mine, thanks.	
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			Subscribed on June 8 and got no rewards :(  maintained the subscription through retail boxes code and 1 game time card. Just opened a ticket to see what's going on, my girlfriend did the exact same as me (except she subscribed 3 days later) and she DID got the rewards  :wacko: ticket ID is 1520276.	
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I started up my subscription again on June 13th and, assuming I read the requirements correctly, should've been eligible for the Disco Snoglug, DJ caretaker, 4 months of subscription and all that as my subscription has not lapsed since then. However, I have not received any of the rewards.
 
I've already sent in a ticket and got a generic response, however I've not really followed up much on it since my ticket was entered the day after launch and I figured being able to play the game at all should probably take precedence over my rewards.
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			I've gotten my rewards too. I'm so happy!	
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I've gotten my rewards too. I'm so happy!
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			Likewise resolved.  Good work, Carbine, and I hope everyone else's is done too, or gets worked through soon.	
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			I'm still waiting to hear about getting the mount and living legend title the rest I've had. I've been subscribed and active player since initial launch with no interruptions. Hopefully I get them and grats to those that got their rewards.	
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			Just heard back from the commerce team. We did a much smaller additional send this morning, that should have caught anyone we somehow missed.	
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Just heard back from the commerce team. We did a much smaller additional send this morning, that should have caught anyone we somehow missed.
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Just heard back from the commerce team. We did a much smaller additional send this morning, that should have caught anyone we somehow missed.
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Congrats to all those who got this resolved. Unfortunately I'm not one of them.  :(
 
I received an answer to my ticket stating I missed the rewards because I subbed on June 16th. What's interesting is that I'm staring at 6 emails from NCSOFT Support confirming my order, fulfillment, and activation of my WIldstar subscription. All 6 are dated June 15th, 2015 and timestamped around 10 PM. I even sent in a screenshot of my purchase history from the in-game store showing my June 15th sub. I honestly don't know what else I can do.
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@ CRB_MrSmiley
My issue has not been resolved. Yes you have now given me rewards for being subscribed before Jun 15th but I have been subscribed since early access. Did they actually go through each account individually to actually see what rewards they deserved and if not do they plan on doing this in the nearby future?	
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@ CRB_MrSmiley
My issue has not been resolved. Yes you have now given me rewards for being subscribed before Jun 15th but I have been subscribed since early access. Did they actually go through each account individually to actually see what rewards they deserved and if not do they plan on doing this in the nearby future?
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I forgot to post in here. 
 
I got everything YAY. 
 
Thank you Mr smiley.	
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I initially bought the year of game time and then switched to a monthly on my main account while my yearly was still active to make sure I wouldn't forget to renew once the year of game time was up.
 
I even have emails from support asking for clarification because at the point of the F2P announcements both my accounts were set to Active status but no subscription. I also have emails from support saying I would get the rewards so i'll keep trying. 	
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			For the record, I just checked and appears I did get my stuff including signature status. Thank you!	
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Just wanted to update that I FINALLy got my launch date rewards today, so yes, some people were in fact still missed.
 
Took a lot of effort on my part to get CS to actually investigate my account thoroughly, as I kept getting canned responses saying that I did not qualify for the full rewards even though I knew I did. So if anyone is still missing their rewards just keep trying! You may end up getting a bunch of canned responses at first because of how swamped they are but eventually they will make it right.	
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			I haven't gotten anything :'(	
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			I haven't either ! But I don't give up arguing my ticket  ;)	
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			just sent a new ticket about it. since I was buys with comic con didn't check till now if anyone got it...hoping I get something back for support soon	
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			Same here, I dont think I've seen mines, unless its a character bound thing instead? is it?	
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			Finally got all my stuff, but they have reset my Omnibits. Don't know if it's intentionnal.	
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			You know, I heard that players who were in the Closed Beta were supposed to get something, but I never did. Granted, I only played a couple of days when I got into the Closed Beta, so I assume that's why I never got anything for it. I assume you had to play for a certain number of days to qualify for any sort of reward.	
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Nobody has anything from beta yet! 
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In order to qualify, you must have logged into the CLOSED BETA realm during WildStar Free-to-Play closed beta and have then logged into a live realm during the month of launch. The title will be granted after the live login deadline!
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			Oh, it was for the Free-to-Play Closed Beta?Eheh, I was part of the original Closed Beta, I guess I misunderstood what people were talking about.	
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