105807-platinum-just-disapeared

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Here is the facts, I have sold 2 credds for my toon. I have bought a mount, a lot of decor for my house and put 2 platinum in the guild bank. I had over 12 platinum left, I teleported from Farside to Illum, I put some stuff in my bank, sold a whole bunch of things, repaired 7 or 8 items then teleported back to Farside. All of a sudden my 12 platinum is down to 6. How could this happen?
 
Carbine will not recompense me, and I see that as a horrible move and highly stupid. How can they expect players to keep on playing if there is even a tiny risk of losing currency that you have payed real money to get by buying credds. And then not compensate them!!!
 
I would estimate that 6 platinum to have cost me about 8 euros, I dont demand my real money back but I surely would expect the platinum lost be returned to me ^^
 
Highly confused and very disappointed
 
/Anessa	
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Here is the facts, I have sold 2 credds for my toon. I have bought a mount, a lot of decor for my house and put 2 platinum in the guild bank. I had over 12 platinum left, I teleported from Farside to Illum, I put some stuff in my bank, sold a whole bunch of things, repaired 7 or 8 items then teleported back to Farside. All of a sudden my 12 platinum is down to 6. How could this happen?
 
Carbine will not recompense me, and I see that as a horrible move and highly stupid. How can they expect players to keep on playing if there is even a tiny risk of losing currency that you have payed real money to get by buying credds. And then not compensate them!!!
 
I would estimate that 6 platinum to have cost me about 8 euros, I dont demand my real money back but I surely would expect the platinum lost be returned to me ^^
 
Highly confused and very disappointed
 
/Anessa
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No mount cost a few gold, not even close to 1 platinum.
 
http://wildstar.mmorpg-life.com/item/Orbitron_Mount/32904/
 
And besides that was after the first credd sold. I had 12 platinum before teleporting from Farside and I´m 80% sure I had 12 platinum when teleporting from Illum...	
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No mount cost a few gold, not even close to 1 platinum.
 
http://wildstar.mmorpg-life.com/item/Orbitron_Mount/32904/
 
And besides that was after the first credd sold. I had 12 platinum before teleporting from Farside and I´m 80% sure I had 12 platinum when teleporting from Illum...
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Can you let us know why you are posting this on the forum ?  I am just curious.  Do you think this is how these problems (if there is one) get resolved?  Do you think that;s how you report issues?
 
Looking forward to your feedback!	
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			Oliver please man dont make hes headache even worse then it is. He wil get no help from the support becouse 1th they suck ass and second they dont restore currency atm.	
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Becouse this is the reply from support:
 
Jeffrey (WildStar Player Support)
Aug 05 04:02
Hello there!
I have reviewed the incident that you’ve reported and we will be unable to offer a restoration at this time.
If you believe the loss was caused by a bug that occurred in the game, you can use the in-game Bug Reporting Form by typing "/bug" into the chat window. This form goes directly to the QA team, and speeds up the bug-fixing process.
If you want to discuss options for this type of issue in the future, the best place to get your feedback heard is on the forums! If you log into your forum account, and then click on “Forums” and in the list of forum discussions, there is one called “General Discussion,” which I've linked for you below:
https://forums.wildstar-online.com/forums/index.php?/forum/102-general-discussion/
Please understand that the WildStar Support Team cannot make exceptions to this policy.
Cheers,
JeffreyWildStar Support Team	
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Oliver please man dont make hes headache even worse then it is. He wil get no help from the support becouse 1th they suck ass and second they dont restore currency atm.
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			I dont mind snappy comments, I was just as confused as you are that they directed me to the general discussions forum ^^	
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I might be an idea for Carbine to add an expense log to the game, sort of like the guild bank log. Just add a single line of text whenever the player spends any form of currency, and have the log auto-purge entries older than 1 month or so. I'm sure there must be a few key points serverside where such a log could be easily maintained.
 
Of course, you'd need to track income as well to make the log really useful, but registering every coin-pickup would be spammy. So... just add a log-entry every day with current balance as well. That way you can see which day your balance dropped, and what you spent your cash on. A drop in balance without corresponding expenses = ticket a bug.	
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I think anything that costs more then 1p should have an auto-confirm msg on it no matter what.
 
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No mount cost a few gold, not even close to 1 platinum.
 
http://wildstar.mmorpg-life.com/item/Orbitron_Mount/32904/
 
And besides that was after the first credd sold. I had 12 platinum before teleporting from Farside and I´m 80% sure I had 12 platinum when teleporting from Illum...
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			How much are your repair costs? If you repaired 7-8 times then the loss of platinum didn't happen all in 1 day, is it? Over a few days you could have made some purchases and forgotten about them or someone else logged into your account and stole half of your plat? Idk why they would not take all but it could be this too.	
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Repairs is not the issue, this is an explanation of events action for action. Im still leveling Anessa and know repairs are only a couple of silver per item.
 
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I had over 12 platinum left, I teleported from Farside to Illum, I put some stuff in my bank, sold a whole bunch of things, repaired 7 or 8 items then teleported back to Farside. All of a sudden my 12 platinum is down to 6. How could this happen?
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Oliver please man dont make hes headache even worse then it is. He wil get no help from the support becouse 1th they suck ass and second they dont restore currency atm.
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anyone else noticed that there seems to a bug with the poor?
 
apparently people reporting that the moment they have 10 - 20 plat it magically disappears.
 
others that have 400 - 600 plat nothing disappears at least not magically.
 
Can't wait to hear what that bug is called... might end up with a funny name.	
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anyone else noticed that there seems to a bug with the poor?
 
 
Can't wait to hear what that bug is called... might end up with a funny name.
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