136138-if-we-cant-log-in-the-game-why-are-the-servers-up

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I can't really comprehend the logic behind leaving the servers up while people sit at a character selection menu not able to play. Isn't it hurting revenue? How can they buy something from the cash store if they can't even get in the game? 
 
It seems akin to opening a business and keeping the door locked.	
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			I "buy" things from locked stores all the time. Don't judge me	
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Well, for one thing people have been able to get in once in a while. I got in for a few minutes, but then I left the housing zone I was in and got kicked out again.  <_<
So it's more like opening a business and the door takes a bunch of fighting with it to get it open, then slams shut behind you again.
 
For another thing, if they simply say "look, we're shutting the game down while we sort it out, check in tomorrow" then they have some official downtime to reimburse for subscribers.	
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			They probably have to troubleshoot connecting to the servers themselves.	
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			I have a feeling they have to keep servers up to test/fix things properly. idk	
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			haha all i know is about 2 or 3 hours ago i had JUST gotten into the game when i see a message saying they were doing a restart of the server and we would be able to LOG RIGHT BACK IN!!   lol lol i should have known better but o well.	
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They probably have to troubleshoot connecting to the servers themselves.
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			http://www.twitch.tv/djtechlive	
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			I feel like at this point, they need to just have 12 hour maintenance, until they get everything fixed. This is just ridiculous.. No sense in letting players play something that's hardware doesn't even work. I'm all for giving support to Carbine. However, it's been several hours of nothing but "we're looking into it", and no decision to just turn off the servers to try to fix it. It's almost as if they're telling us they have no idea what's wrong or what to do about it, so they're all just waiting until something magical happens.	
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			It could be this kind of issue is easier to troubleshoot with servers up and players actively trying to log in, since it is a login issue.	
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It could be this kind of issue is easier to troubleshoot with servers up and players actively trying to log in, since it is a login issue.
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I "buy" things from locked stores all the time. Don't judge me
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			I'm ables to log on, but I've beens sitting in my housie for like 2 hours. Can't really leave, or else you can't come backs :c	
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			My best guess is they don't know how to fix it yet, because obviously they're trying but not getting anywhere. That or they have a fix in the works and just decided to leave it up, either way it's not fixed so I'm doing other things.
			
				
	Edited October 3, 2015 by Naix	
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IDK, according to the Live Stream from today http://www.twitch.tv/wildstar/v/18792329 , they do have a fix in the works but are waiting for the code and/or for it to pass through QA. They also mention not bringing the servers down during peak time unless necessary. My best guess is that either the code isn't finished or QA isn't finished.
 
Could be either, could be both.
			
				
	Edited October 3, 2015 by Equa1ity	
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