105116-why-did-i-just-get-billed-when-i-have-credd-on-my-account

== Content ==
			
Last month it asked me when I logged into the game if i wanted to redeem my Credd for the next month of play. This month it straight up billed me for 6 months on my Credit card. 
 
What gives?	
----
			
{| class="blockquote"
Last month it asked me when I logged into the game if i wanted to redeem my Credd for the next month of play. This month it straight up billed me for 6 months on my Credit card. 
 
What gives?
----
			Also, did you cancel the subscription you used when you entered the key for the free month? If you chose 6-month renewal back then, that's probably the cause.	
----
			
Wondering if this is supposed to happen. Thats why im asking here. It did not happen last month.
 
{| class="blockquote"
 
Also, did you cancel the subscription you used when you entered the key for the free month? If you chose 6-month renewal back then, that's probably the cause.
----
			
{| class="blockquote"
When I bought the game it made me set up a recurring payment.
----
			Yes. It used my cred last time via a prompt when logging in. I did not get a prompt this time... anyways I put in a ticket	
----
			
{| class="blockquote"
Yes. It used my cred last time via a prompt when logging in. I did not get a prompt this time.
 
.. anyways I put in a ticket
----
			
{| class="blockquote"
Then, that's where it comes from. I'm still surprised it even allows the CREDD to work as I thought it'd prevent it if you had a sub on-going.
 
In any case, yep, contact support and explain them. And I'd suggest to check in your account and cancel the sub, but better wait for a resolution with support so there isn't any misunderstanding.
----
			Did you actually consume the CREDD? Just having it in your bags I'm fairly certain doesn't count as using.	
----
			You still gotta cancel sub even though you use credd. When you use credd and sub is active to, all it does is the credd will kick in when you actually manually cancel the sub and sub runs out.	
----
			
{| class="blockquote"
Then, that's where it comes from. I'm still surprised it even allows the CREDD to work as I thought it'd prevent it if you had a sub on-going.
 
In any case, yep, contact support and explain them. And I'd suggest to check in your account and cancel the sub, but better wait for a resolution with support so there isn't any misunderstanding.
----
			
{| class="blockquote"
Whoops, just saw this after posting... okay, good to know modern-technology hasn't gone completely prehistoric, lol. :D
----