58137-client-version-doesnt-match-game-server-version-error

== Content ==
			
Hi folks,
 
We understand a number of players, particularly those in New Zealand, are suffering with the error message; "Client version doesn't match game server version" when trying to update/launch the game.
 
Could NZ users affected by this, please visit the following link:
 
http://cdiag.cdnetworks.net/?cid=NC_Interactive_RT24015
 
And run a trace to; wildstar.patcher.ncsoft.com - You will then need to paste the results into the tool and submit it to CDNetworks Support via the link.
 
This should help us in identify the problem.
 
Thank you,	
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			Have this problem , from Australia. Trace completed details sent. 	
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			Hi Anlath, is there an easy way to copy things from the command prompt?	
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Same problem only I am in Saudi Arabia. 
 	
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Never mind. I googled it.
 
Ok sent the information in, I hope it helps resolve this, really keen to play.
 
Thanks again Anlath and Chillia for not forgetting about us!	
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hello there same issue i got 2 accounts one EU and one US i cant logon either of them atm without being lucky with a vpn while am also residing in Saudi arabia.
 
Thanks in advance anlath.
 
Best Regards. ;)	
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Folk in Saudi Arabia,
The link I posted is mainly for NZ guys I think, but I will ping our tech fellows and let them know you are having issues as well.	
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{| class="blockquote"
hello there same issue i got 2 accounts one EU and one US i cant logon either of them atm without being lucky with a vpn while am also residing in Saudi arabia.
 
Thanks in advance anlath.
 
Best Regards. ;)
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			Disabling Port Blocking with my ISP (along with waiting for it to take efffect and a restart) allowed me to patch the game. 	
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			sent	
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hello there
 
i got same problem here in saudi arabia
 
isp zain	
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ar7amna ya grandizer  :o
 
Thank you Dear Anlath,
 
i have already sent the trace route along with my client diag data to them  :) .
 
Best of luck to my kiwii brothers n sisters with their client issues as well  :D .	
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			And the damn Guest bug is back please fix it i dont want to wait 12 hours again today !!!!	
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hello guys ...
 
same issue in saudi arabia isp mobily and i hope to resolve the problem soon	
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I still have this issue, When i use VPN it update the client and I am able to log in to game server, but as soon as i turned off the VPN, and RELOG Wildstart , the client patch again, when it done patching, The error occurs again...client version doesnt match game server version...
 
I hate playing using VPN,  Please FIX this issue....
 
This issue does not occurs during BETA, i dont think its ISP's fault....cause using VPN it patches automatically, then REPATCH again automatically to error client when VPN is OFF	
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			@taza22 nah bro am using zain connection i dont trust mobily yet <_<	
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			thanks anlath, i send a report in , glad to hear u guys are aware of it :) 	
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			Well, downloading another program to allow me to connect through a US VPN seems to have made the client start updating. Hopefully once its done and the games updated I won't have to do it again, well until the next patch. Such a hassle, feel sorry for computer illiterate people....	
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			im having the same issue and im living in kuwait, can only get on using a vpn at the moment	
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Hello,
 
Also from Kuwait here using Zain - Same issue.	
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			same issue from kuwait aswell - Zain isp	
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Hello there, 
 
I am from Norway, and I have this problem too. 
I havent seen anyone else from Norway having it yet.
I tried using a VPN and got on, but when i turned it off, the problem returned :(	
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{| class="blockquote"
same issue from kuwait aswell - Zain isp
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i live is saudi arabia aswell , and unfortunately i have the same problem . my ISP is mobily fiber optical 
 
i hope you guys can fix it as soon as possible because its annoying to use vpn to log in 	
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Same here using mobily fiber optic.
from Saudi Arabia	
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there no chance to enter the game without vpn
 
plz help and fix this problem	
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Same issue, Saudi Arabia, ISP: Zain
 
I've tried another connection via ISP: STC and it's working...	
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			From kuwait as well and i can not get into the game without using a VPN, and sadly even when i do get into the game i get the 23hour que time because im being flagged as a guest account.	
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have you guys sent the tech support your trace route and client diag data like they said ?
 
am having the same issue atm hopefully it will be fixed now i cant patch with a vpn for some odd reason >.<.	
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			From Bahrain as well, I can play using vpn but I'd rather not since it lags the game.	
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Hey Carbine,
 
Any updates as to how the investigation on this is going?	
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I should have known better than to buy a game with no oce servers, but, I did, and now we find ourselves in this situation. Please, any updates on this? Everyone I know from Nz is having this issue! Many of us bought it so we could get into it this long weekend (again, yes, should have known better). 
 
I don't suppose there is any chance of a refund? I think I'd prefer to to go back to something that works where oce doesn't get left behind.	
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			already giving up on headstart.. but will post here just so they know theres more people waiting. sent the trace stuff too, what happens to us if we miss headstart? more boom boxs lol, didnt get to reserve my name cause of problems there now this, very frustrating to a player that supported the game since a trailer years ago. Bigger kick in the teeth is all my mates that i got into the game are happily playing! and why is it now I logged in every day off beta?	
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{| class="blockquote"
I should have known better than to buy a game with no oce servers, but, I did, and now we find ourselves in this situation. Please, any updates on this? Everyone I know from Nz is having this issue! Many of us bought it so we could get into it this long weekend (again, yes, should have known better).
 
I don't suppose there is any chance of a refund? I think I'd prefer to to go back to something that works where oce doesn't get left behind.
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			I would like to see some sort of recuperation for the missed long weekend.  Maybe a fast track to level 15 for a character or something so I can play with my friends who have already gotten to these levels.	
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{| class="blockquote"
I would like to see some sort of recuperation for the missed long weekend.  Maybe a fast track to level 15 for a character or something so I can play with my friends who have already gotten to these levels.
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i have had this prob 3 days now, have sent the info.
 
Was working fine in closed beta, open beta and op,s week then i got the above error just after the second or the last patch , i was waiting for the error " no networks found" but got instead 	"CLIENT VERSION DOESN'T MATCH GAME SERVER VERSION" 
 
Have you found the Prob yet Carbine?	
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			any update ?? 	
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			I have deluxe version and was looking forward to head start and getting some names for my characters i wonted to create ........now i wont be able to do that........because they are prob taken now ............how is carbine going to rectify this?	
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			Sent mine. I thought it worth mentioning as well that I can occasionally get in. What I've noticed is that if I haven't had the client open for at least 20 minutes (whether I've got in or not) it will reinstall ClientData.index (it doesn't look like it's downloading but maybe it is) and every second reinstall I can get in. 	
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I completed the trace and copied & pasted the txt it spat out. But the second part (nslookup) in the link didn't work for me, I hope it wasn't needed.
 
 
Cheers for looking in to it, back to the VPN option until it's sorted.
 
For those having this problem here is the temporary workaround so you can play:
Download cyberghost (VPN software) (google it)
Load cyberghost (free version works, no need to pay anything)
Set region to USA in the bottom left & connect
Launch Wildstar client, wait for it to patch and click play
Alt + Tab and disconnect cyberghost connection
Wait 20 seconds to ensure your router reacquires it's normal IP
Alt + Tab back into Wildstar and log in
Join a realm that isn't full, or join a massive queue for your preferred one
PLAY!	
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			Nothing from Cougar in the twitch stream update about this issue. I'm sure they're still working on it though. Hopefully we get some early access tomorrow. :( 	
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The workaround is working for me. :)
Hopefully  we won't need to use the work around for to long.	
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			Thrilled to say that I'm finally on thanks to VPN. I'm still holding out hope for a fix for this. I don't want to sped all my time using a VPN just to play Wildstar X)	
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			*sighs* Also have this problem. Hopefully an official fix will be coming soon. In the mean time I hope those who are playing are able to have fun!	
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			Im still facing this issue as well, playing from Bahrain. The workaround is working but its extremely frustrating to say the least. Submitted all the various tickets and information (pingplotter, tracert and nslookup). Interestingly enough nslookup failed for me as well. Whats curious is that when I login through VPN the game patches itself and then I can play. When I login without VPN it seems to patch itself into a problem.	
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			Any updates as to how this is going? still can't log in	
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			I have the same issue.  I play from Iraq.  I had no problems in beta's.  Just for headstart/launch.  Please advise.	
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			OKKKAY.... I managed to actually log on and play for a bit.  Yay I thought, the issues fixed. Then I logged off, did some stuff and logged back in again, same error message.  Guess the hamsters are working overtime today.	
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Hi, i managed to get it working again. all i did was go to program files and opened up NCSOFT and opened Wildstar.
Next i opened up the folder Client64, and ran WildStar64.exe. this reinstalled the patch and when i tryed to login it worked.
I hope this will help you guys out. =) 
Have FUN!!
Tell me if it works for you!	
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Anyone looking for a quick easy fix for this can use "Tunnel Bear" VPN. Its free, easy and simple to use.
 
1. download, install and run Tunnel bear.  Follow setup instructions on their website
2. Start it up before you start wildstar
3. Select USA ip
4. start wildstar patcher, It'll now patch the american patch
5. turn off tunnel bear
6. log in.
7. profit.
 
I'm currently lvl 31 by using this method. Tunnel bear has a monthly 500mb allowance. and its easy to use. no virus or anything. took like 2 minutes to set up.	
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			I'm happy that people are getting in to play, but I think we still need a proper fix for this. Having to use a VPN or other work-arounds is not the best way to go with the game. Hopefully they can resolve this as soon as possible	
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I'm affected by this same Problem "Client version is a piece of shyt..ect..ect.."
 
I'm playing from the US, Virginia. 	
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I tried what fillane did, the first time I got this message, and again just now -- doesn't work, same error -- I'm in NZ -- seems likely to me maybe I'm patching against a European Server or something when not VPN'd in -- anyway, I've posted my information as well, including the traceroute and the nslookup portion.  although when I ran the traceroute with VPN and without VPN, it appeared to be hitting the same class C network (first 3 bytes of the IP address were the same in both cases -- and multiple runs of traceroute non-vpn'd resulted in different final bytes anyway, so the variation appeared irrelevant) -- so it looks like it's ending up at the same place either way -- the only difference seeming to be the very start of the traceroute, where in 1 case it looked like I started out in NZ, in the other the first node didn't respond, then it showed US.
 
Also, just a bit more information / confirmation about what others have posted was happening with them -- I also was able to play throughout beta with no problems, and when I first VPN in after seeing this issue, it does a small patch, then works.  If I then disconnect the VPN, and run -- it again does a small patch and then doesn't work -- I can do this repeatedly, every time I switch from VPN to non, or vice-versa, it does a small patch.	
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			I guess I'll add to the calls for any official news on a fix? Would love to get in and start playing.	
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			Kuwait - Viva, same issue, although was working perfectly before today's maintenance	
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			Same problem here in Saudi Arabia	
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I'm having this issue and I live in Florida -_-
 
 
{| class="blockquote"
Hi, i managed to get it working again. all i did was go to program files and opened up NCSOFT and opened Wildstar.
Next i opened up the folder Client64, and ran WildStar64.exe. this reinstalled the patch and when i tryed to login it worked.
I hope this will help you guys out. =) 
Have FUN!!
Tell me if it works for you!
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			client version dose not match the game server version Repair did-not work re install did-not work  +Ticket no answer yest since 48h now  :wacko:  :wacko:  :wacko:  :wacko:  :wacko:  :o  :o  :o  :o  :o	
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			FFS, same problem here from México City.This problem start today...Greetings!	
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Sent .....
 
From Northern California	
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			I was looking forward to this game, but I have to say, if this goes on for another day I will be taking my money else ware.  Been nearly three days now, so much for a head start. 	
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{| class="blockquote"
I was looking forward to this game, but I have to say, if this goes on for another day I will be taking my money else ware.  Been nearly three days now, so much for a head start. 
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			I am from Guatemala and I am still having the same issue, 	
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How is the above going ?
 
Is it fixed?
 
i still have the Issue here.	
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Is it possible to get some official comment on this please Carbine. There has been nothing in the last few days.
 
I have used the VPN workaround but am now getting a whole heap of other network error problems.
 
I just had a call from my local games retailer to let me know my pre-order was available to collect. I told them to cancel it and give me store credit. I am not paying for the box if I can't even log in to the game.	
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			Just logged in after new patch , let me log in with no client  version diff from server , if u guys did somthing to it its working now with no VPN, if anyone see's this can they give it a go and see if its not just me?	
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			Yep, looks like the new client build got things working for me too. About time!	
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Seems to also be fixed for me. The client didn't patch back to an old version...servers not up just yet to confirm tho
 
 
Edit: client loads as expected now. Latest client patch correct the error
 
 
<<New Zealand	
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Ok i am in ALASKA, and same with alot of my friends in ALASKA, and we all cannot patch the game unless we use a VPN to bypass it. 
 
Why is this taking so long to remedy if a VPN easily bypasses this error ?
 
Also, ALASKA is in the USA last time i checked.	
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			I am from kuwait and im still getting the update for the old patch :( but i guess since some people are getting the fix it's only a matter of time.	
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			I'm finally into the game without a VPN, so it seems like it's fixed for those of us in NZ. It's sad to hear that it's still not working for people elsewhere, but if they have it working for us I'd say it's likely that they'll get it fixed for everyone soon.	
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			yeap Finaly Working  :D	
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			From New Zealand - fixed for me! Bit of a bumpy head start but all good now. 	
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{| class="blockquote"
Anyone looking for a quick easy fix for this can use "Tunnel Bear" VPN. Its free, easy and simple to use.
 
1. download, install and run Tunnel bear.  Follow setup instructions on their website
2. Start it up before you start wildstar
3. Select USA ip
4. start wildstar patcher, It'll now patch the american patch
5. turn off tunnel bear
6. log in.
7. profit.
 
I'm currently lvl 31 by using this method. Tunnel bear has a monthly 500mb allowance. and its easy to use. no virus or anything. took like 2 minutes to set up.
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Dear anlath.
can you post a guide for people with this issue on how we can run wildstar without the launcher or to stop the launcher from patching our client .
 
Best Regards.
 
Shamboo.	
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^ I posted the workaround at the top of page 3.
 
Glad that kiwis no longer have this issue and I thank Carbine for addressing it.
 
I don't doubt they'll continue to get the rest of those affected from different countries sorted in the coming days, hang in there people.	
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			I am having the same problem. Giving up on this game and have requested a refund. Should not have to run 3rd party software to play this game.	
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well i have similar issue of sometimes not being able to patch - i am from Israel
 
I used some VPN tools - but all had a limitation of the amount of bandwidth to be used per month, or simply annoyed the crap out of me for always asking me to pay for the paid version
 
so finally found one that is completely free
 
they allow you to simply create a windows PPTP dialer and use it to get either a US IP or a UK IP (i used UK cause its closed) - so patching works when using it and i simply close it after patching works and play the game (as i have only the problem of not being able to patch sometimes, and game itself works great)
 
details can be found here -
 
http://www.vpnbook.com/freevpn
 
 
they are completely free - and if you want you can donate to help them with server costs, but as there is no program to install (as said before - simply a PPTP windows dialer) there is nothing intrusive about this
 
 
hth,
Me :-)	
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			Was able to open up the game normally here in Bahrain.  My only question now is, will there be compensation for those of us who lost our headstarts?  That's really the main reason I paid the extra money.  	
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{| class="blockquote"
Was able to open up the game normally here in Bahrain.  My only question now is, will there be compensation for those of us who lost our headstarts?  That's really the main reason I paid the extra money.  
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			This issues seems to be back for me.	
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			It seems Carbine decided to totally ignore people with this issue gg.....	
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			now am geting new ErroR : Message Definitions MisMatch  - Connection  Closed by Remote Host  :huh:  :mellow:  :angry:  :(  <_< 	
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https://forums.wildstar-online.com/forums/index.php?/topic/62118-error-message-definitions-mismatch-connection-closed-by-remote-host/
 
 
{| class="blockquote"
now am geting new ErroR : Message Definitions MisMatch  - Connection  Closed by Remote Host  :huh:  :mellow:  :angry:  :(  <_< 
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			ok but that's Not FAir at all its a game it should start with out any extra stuff since the headstart we having problem to get in the game okay Life will never be Fair Reply my Ticket No fix the Error do some thing do we have to pay and do a search to fix Problem from your Side i have wait so long to play and now am going to Regret O_O 	
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{| class="blockquote"
https://forums.wildstar-online.com/forums/index.php?/topic/62118-error-message-definitions-mismatch-connection-closed-by-remote-host/
 
 
 
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			Dear Remote Host  whats your problem with me go some where els am been trying to get in the game since 7 hours AgO aha and no thing change are you ppl fixing some thing or what repl comment Like my post just give me a sign that you reading or know some thing about this FIX IT  :angry:  :angry:  :angry:  :angry:	
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			Some one take the Remote and Turn the Game On i want to Play all rdy its only that Remote is not close to my hand !!!	
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			I am having now the remote error and now my system is not updating the new patch even with the vpn.	
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			24 hours passed and thing Change at All that Error still ON  :angry: 	
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Yes been playing fine for the past 24 hours now i am getting "Error Message Definition mismatch - connection closed by remote host"
 
Come on Carbine.	
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			http://youtu.be/NrKE_eTMlns	
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Carbine, every time you guys release a version which does not update the build number, some of the content servers are not updating with the new patch files. This results in a whole chunk of people who cannot play, as you can see from this thread.
 
Could you get the word out to the devs to always at least up the build number by one, so we don't keep getting this issue? It's getting ridiculous, having to connect to a VPN everytime we want to play.	
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			we do not want only to play or I want a recovery for the time i paid and got nothing for lost 2 days of head-start and a day of my Sub already paid 	
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I agree Giubz, and with all these server maintenance i have only played about 5 hours
By the way, how many with this problem play on the oceana server	
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			Yup, still an issue. Really hoping that this gets resolved and I can stop using VPNs to get around it	
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			 Geting tired bored of Log in  in and Error Error ERROR 	
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			Still an ongoing issue. It has been a week. Reiterating what many have said, a VPN should get you through. But, it's not ideal. Still hoping for a fix soon.	
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			Again am Tired of this Issue stop saying its the IP or VPN  .. . . etc i was playing beta and it was good no error at All and i had the 3rd day of headstart to play and a day after then i canot play so its not my PC or any thing from my Side all Your Side  :angry: 	
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Has everyone sent in a support ticket to let them know that this issue persists?
Or sent in a new one about the new "Message Definition Mismatch" error that happened after the latest patch?
 
The forums are useful but support tickets are the best way to get action.	
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{| class="blockquote"
Has everyone sent in a support ticket to let them know that this issue persists?
Or sent in a new one about the new "Message Definition Mismatch" error that happened after the latest patch?
 
The forums are useful but support tickets are the best way to get action.
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The Reply 
First, let's address what this issue is so we are on the same page.
What it isn't is the server itself. Yes, this issue is our responsibility, that much is 100% true but that doesn't explain why this is happening and why this is related to your ISP / Geographical location. Allow me to explain:
When you connect to the patch server, it checks your IP for geographical location data. Meaning it just asks "Where is this person connecting from." If your case, it sees "Kuwait" so it then says "Ok, Kuwait, here is the closest node to download the patch." You then connect to that node and start your download.
The problem is that the node doesn't have the right patch information. If the server is on version 1.5, you are on version 1.3 but the node, that's 1.4. So if you are connecting to that node, it can never patch you to the right version because it can only provide version 1.4, instead of the needed 1.5, resulting in this error when you try and play.
What the VPN does (And why we are suggesting it's use) is it changes your IP addresses location so the server thinks you are connecting from say, the US or EU region. Thus, you are provided a different node that does have the right patch information. You can then patch and play without issue.
The problem we are having is that we do not directly control those "nodes." We use the CDN networks (http://en.wikipedia.org/wiki/Content_delivery_network) which is basically a big, legal and professional peer 2 peer delivery system. We are working with CDN to try and find those affected nodes and figure out why they are not serving the right patch information but again, since that's not on our network, it takes time to track down and update.
This is also why you are going to have issues patching if you remove that VPN and attempt to update. If you do this, you would be re-connecting to an out of date node and actually downgrading versions. So you are on say 1.5 now, the server moved to 1.6 and you try to update without the VPN. Only that node still has version 1.4, so you may very well downgrade from your current 1.5 back to 1.4 because of this issue.
Until we can track down those specific nodes, update them and get them to start serving the right patch information, we have to keep asking you to use the VPN so you hit a working node and get served the correct patch information.
Please do not hesitate to contact me should you have any additional issues, questions or concerns.	
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			ok and what about the days i paid for + missing the headstart ?	
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			Thx for that Krazz. nice to know. :)	
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{| class="blockquote"
ok and what about the days i paid for + missing the headstart ?
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I LIVE IN KUWAIT AND MY PROVIDER IS VIVA FIRST IT WAS WRITING 	ERROR: MESSAGE DEFINITIONS MISMATCH - CONNECTION CLOSED BY REMOTE HOST         THEN 2 DAYS LATER IT WAS WRITRING 	NCsoft login service start timeout	 	
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			AND YEA THEY SHOULD RETURN OUR MONEY	
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{| class="blockquote"
https://forums.wildstar-online.com/forums/index.php?/topic/62118-error-message-definitions-mismatch-connection-closed-by-remote-host/
 
 
 
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Dear Carbine,
 
I am from Saudi Arabia and as you may already know, I am affected from this infamous error.
 
My ISP is Zain and I just registered to ask:
 
{| class="blockquote"
 
The problem is that the node doesn't have the right patch information. If the server is on version 1.5, you are on version 1.3 but the node, that's 1.4
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I find it hard to understand how a "big, professional" Content Delivery Network cannot serve new data to all of it's nodes within minutes of it being uploaded for delivery.
Assuming that is the case (it does make sense and backs up the behavior occurring) then surely you could inject a simple query into the launcher to do the following.
 
"oh look an IP address xxx.xxx.xxx.xxx has version 1.4 of the game client, but it got through to connect anyway, must be a bad node, auto re-direct login query to backupnode.ncsoft.lol.themoon"
 
Then for years to come it doesn't matter if your CDN is awful, your launcher will continue to redirect the client until it finds a node with the correct patch information.
 
No?	
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			Still waiting on this to be fixed, on the verge of just asking for a refund and moving on. I fail to see how this can be such an issue when, after 15 years of MMOs, this is the first time I've encountered it. If everyone else can do it right why can't you? Even an apology for the ongoing debacle and a promise of free game time once the issue is resolved would be start - certainly better than the current cone of silence.	
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hello
 
I live in Saudi Arabia and i have 2 ISPs   , one of them works fine and the other one doesn't ,if its about the locations thin  why i have working ISP while connecting from the same location ? shouldn't they connect to the same nodes ?
i don't know but i think its more about the IP than the location ?
i really hope you fix it soon, its annoying to switch to my old DSL connection every time i want to play  , and i cant play with my friends they cant log in ..
 
working ISP : STC (DSL)
 
not working ISP : Mobily  (fiber obtics)	
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While I understand that Carbine must work with the network that runs the CDN I wonder if they could push for this matter to be resolved a little faster. I'm happy that they've identified the issue with this and are actively working on a solution, however, continuing to deal with a VPN is not ideal.
 
For those asking for money back re time lost, I'm sure that Carbine feel bad about this, but there is likely a clause in the agreement we sign when we start playing the game that covers things like this, so I would say compensation of any sort is unlikely. 
 
I think we're just going to have to wait this one out and see what happens really. I only hope once the issue is resolved we don't see another instance of it in the future.	
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			the point that i need a reply for it Now is are we going to get some thing for the days we paid for and canot even log in O_O  B) 	
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{| class="blockquote"
Thx for that Krazz. nice to know. :)
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{| class="blockquote"
It's good to finally get some information on what exactly is going wrong for those of us who are affected - this information really should be in an offical post or FAQ given how many people are suffering from the issue.
 
Using a VPN is purely a workaround and doesn't change the fact that there is a real issue that is impacting many players and has caused a lot of frustration and lost playing time. The fact that the issue may be in a service provided by CDN (a contracted company) is irrelevant. We bought a game from Wildstar / NCSoft and we have a reasonable expectation to be abe to play the game we paid for. Any issues are Wildstar / NCSofts responsibility to own and resolve. I also think they have a responsibility to compensation people affected by this issue with some free game time.
 
I am pleased that they are looking into the problem and hopefully they will have it resolved soon.
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{| class="blockquote"
 
I LIVE IN KUWAIT AND MY PROVIDER IS VIVA FIRST IT WAS WRITING ERROR: MESSAGE DEFINITIONS MISMATCH - CONNECTION CLOSED BY REMOTE HOST         THEN 2 DAYS LATER IT WAS WRITRING  NCsoft login service start timeout   
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Ok, thanks for the information about the problem.
 
But that's quite weird for a new MMORPG. I never had this problem with any other MMORPG before.
 
Anyway I'm happy to hear that you're working on it. Solve this as fast as you can please :D	
----
			
{| class="blockquote"
Ok, thanks for the information about the problem. But that's quite weird for a new MMORPG. I never had this problem with any other MMORPG before. Anyway I'm happy to hear that you're working on it. Solve this as fast as you can please :D
----
			48H Left to open new Ticket if nothing going to work 	
----
			
This needs to be fixed, I was okay with the workaround but now I'm getting tired of it.
 
I don't know about the rest of the players but the game is very buggy and leads to game crashes for me all the time and having to patch the game every time I crash is just silly.
 
would be nice if we can get an update on the situation, instead of being left in the dark.	
----
			ok am geting Tired of thiswaiting and still Thinking if youGusy will give us some thing in Return for all this waiting and the ProbleM we Facing here it will be a week and nothing Happen	
----
			Why this Ncsoft people still blaming the isp or anything else than theirserlves, please take ownership about the products you are selling to us, I did´t purchase the deluxe edition just not be able to play, there are plenty of pay to play mmos that have better support.	
----
			
{| class="blockquote"
Why this Ncsoft people still blaming the isp or anything else than theirserlves, please take ownership about the products you are selling to us, I did´t purchase the deluxe edition just not be able to play, there are plenty of pay to play mmos that have better support.
----
			I've had this issue with other, non-NCsoft games before so it isn't exclusively their fault.It seems to be whenever a non-numbered patch is sent out, the message is lost somehow and we redownload the first number of the patch.I don't know if that had been said yet, but if it was i'm just stating it again.As a possible non-vpn work around, could it be possible to have a .exe patcher that doesn't use the launcher? Or a way to launch the game without opening the launcher? Then when it is patched, I don't have to VPN again in order to log in, tis all.	
----
			
1st Special thanks for MR # ;) 
Highness
2nd thing if you want to play wildstar and get in the game you have to get this  HOTSPOT SHIELD
thats the only way it works for me and Highness hope it will work for you All 	
----
			
{| class="blockquote"
cuz they donot know where is the problem since its not there side its other company Side for this error
----
			
{| class="blockquote"
On contrary, I think the problem is on their side. Why when I play TERA, WoW, Aion, GW2 or many other MMORPG (and a whole list of free to play too) I don't have this problem?
It's the method of downloading the patch that is wrong, they need to change it :s
 
Anyway I have hope on their skills, I don't think they are newbies :P
----
			
After the new patch version last night, my client seems to be behaving better. I don't seem to need a VPN to play any more. I will need to try again tonight however, but it's looking promising :)
 
Perhaps whatever was caching the old data, where be it the ISP's transparent proxy, or the regional CDN, it may have updated correctly now.
 
Can anyone else confirm from within NZ? I'm using Vodafone as my ISP.	
----
			Can confirm Vodafone NZ is working for now. Last time this was fixed for 3 days before it reverted us to an old patch so I hope it does not screw us again! I should be connected with another ISP in a couple days anyway, nobody *cupcake*s with my Wildstar!!	
----
			
 :lol: to right ak-47,
Wildstar to good a game to let go	
----
			The TunnelBear VPN worked for me. I tried Hotspot shield: did not work.	
----
			Slingshot is good to go, I can play without a VPN (Hurrah!)I noticed that the hotfix had an updated version number too. Glad to see it. Although that isn't the root of whatever this problem is (Everquest Next Landmark had the exact same thing going on), this does confirm the suspicion about it being unlisted patches not being downloaded.	
----
			
{| class="blockquote"
Slingshot is good to go, I can play without a VPN (Hurrah!)
 
I noticed that the hotfix had an updated version number too. Glad to see it. Although that isn't the root of whatever this problem is (Everquest Next Landmark had the exact same thing going on), this does confirm the suspicion about it being unlisted patches not being downloaded.
----
			yep, seem to be working good now, wonder how it was fixed :)	
----
			Fixed this issue by running the game as Administrator. Hope this helps some of you.	
----
			
This was fixed for quite a few days but since the latest maintenance / hotfix (20 minutes ago) I'm getting this error again.
 
And back to the VPN I go.....	
----
			This is at minimum the second time the problem has has reappeared for me after being fixed. I would have thought repeatedly fixing and reintroducing a bug would clarify the cause and allow it to be corrected, but apparently not. :(	
----
			Its back for me too :(	
----
			
From what I've read the hotfixes and patches are sent out across the world to nodes that we download from instead of everyone downloading from one central source. Some of the nodes or the ISP's controlling them aren't updating straight away with the new patch version so we're stuck on an out of date version which doesn't match the server version. That's why the VPN workaround works as we're briefly pretending to be from a different part of the world and downloading the update from a properly updated node.
 
Carbine needs to give whoever is controlling the non-updating nodes a kick in the backside.	
----
			
This has also returned for me tonight too. *sigh*. (Vodafone NZ)
The VPN is too frustrating to have to put up with, given I can potentially log in several times in a night, rather than long game sessions.
I don't think i'll bother resubbing :-(	
----
			Great, just bought the game and can't even play... I wouldn't be so annoyed if this wasn't a subscription based game. This is just ridiculous.	
----
			Yep back again for me tonight after maintenance also a Vodafone Nz customer	
----
			I see the monster has risen once again, we shall continue the fight then...	
----
			
And it's the same for me as well, was perfectly fine yesterday.
 
I'm in the Sultanate of Oman using Nawras.	
----
			
Have this problem today, any ideas how fix it?
play from Russia	
----
			Wow 4 hours and no solution? Can a Carbine dev at LEAST confirm that yes this is a problem they're aware of and are working on a fix for it?	
----
			
I managed to get it working, but the fix is very temporary.
 
Here's what I did:
Disconnected from my home network connection.	Tethered to my phone.	Loaded Wildstar launcher and patched it (do not close or click play)	Stop phone tether, connect back to home connection.	Play.
The only problem is I have to repeat the steps whenever I close the client.	
----
			
Tried that method but the results are the same, nothing is downloading it just goes straight to "Patching Complete"
 
I have a feeling the server I'm getting updates from has not yet received the new version, and there's no way I'm downloading the game from scratch. Although I did buy a physical copy of the game...
 
I might just nuke this installation and install it via the physical media I have in hand, the only problem with this solution is I'm going to have my addons all toppled up.
 
I'm giving Carbine an additional hour, should the problem still exist after the given time then I'll commence with the plan I have in mind.
 
 
UPDATE: I finally got past that silly message, I used a proxy program UltraSurf to get the new update, It seems Carbine need to look into why we can't get it normally (without using such programs).	
----
			
For those having this problem here is the temporary VPN workaround so you can play:
 
Download cyberghost http://www.cyberghostvpn.com/en_us
Load cyberghost (free version works, no need to pay anything)
Set region to somewhere else in the world (USA works for me but if it doesn't for you try somewhere else) in the bottom left & connect
Launch Wildstar client and wait for it to patch
Disconnect Cyberghost (it'll set your region back to your local)
Wait 10 seconds to ensure your router reacquires it's normal IP
Click play on the Wildstar launcher and log in.
Enjoy.
 
Note:
- If USA doesn't work, try connecting to a different region.
- You must disconnect from Cyberghost after it patches but before you log in or you'll get a different error and it won't work.
 
 
EDIT: After using this workaround once last night, I tried logging in this morning without using the VPN and a normal login worked. Worth testing on your next login after you get the launcher to update using the above workaround.	
----
			
{| class="blockquote"
 
For those having this problem here is the temporary VPN workaround so you can play:
 
Download cyberghost http://www.cyberghostvpn.com/en_us
Load cyberghost (free version works, no need to pay anything)
Set region to somewhere else in the world (USA works for me but if it doesn't for you try somewhere else) in the bottom left & connect
Launch Wildstar client and wait for it to patch
Disconnect Cyberghost (it'll set your region back to your local)
Wait 10 seconds to ensure your router reacquires it's normal IP
Click play on the Wildstar launcher and log in.
Enjoy.
 
Note:
- If USA doesn't work, try connecting to a different region.
- You must disconnect from Cyberghost after it patches but before you log in or you'll get a different error and it won't work.
 
 
EDIT: After using this workaround once last night, I tried logging in this morning without using the VPN and a normal login worked. Worth testing on your next login after you get the launcher to update using the above workaround.
 
----
			Correct, that is indeed usually the case, and it's a pain in the butt.... But, see my edit above ^	
----
			Oh darn saw it when It refreshed lol, sorry about that but I guess now they'll get a double heads up. :D	
----
			Scratch that, it was a one off fluke. Having to use the workaround every time I launch the patcher again.... Zzzzz	
----
			How about you just give us the patch data and we can patch the game manually?	
----
			
Dear all,
 
I know it's rather hard sometimes to work with 3rd party entities and gateway/link providers to escalate such issue.
 
In fact, espcially in Saudi Arabia,  KACST and other link maintainers tend to think of "game issues/latency" with minimal priority (I know from experience). I've tried hard before to convince STC to advertise some game ports/protocols through different routers and or update routing path. with no luck.
 
But make no mistake, Carbine; as this game is a valued bussiness to you, so is our money and our time spent for something we payed for.
 
I wont re-sub to WS for the next cycle unless I (or we) see some patch notes to specifically address this issue.
 
Leaving it in the dark with several pages with no mod post is not acceptable, at least, to me.
 
My 2 halalas,
 
-Doshag	
----
			
Still can't play in NZ.
 
Over 24 hours now.
 
Enthusiasm dwindling.	
----
			
{| class="blockquote"
Dear all,
 
I know it's rather hard sometimes to work with 3rd party entities and gateway/link providers to escalate such issue.
 
In fact, espcially in Saudi Arabia,  KACST and other link maintainers tend to think of "game issues/latency" with minimal priority (I know from experience). I've tried hard before to convince STC to advertise some game ports/protocols through different routers and or update routing path. with no luck.
 
But make no mistake, Carbine; as this game is a valued bussiness to you, so is our money and our time spent for something we payed for.
 
I wont re-sub to WS for the next cycle unless I (or we) see some patch notes to specifically address this issue.
 
Leaving it in the dark with several pages with no mod post is not acceptable, at least, to me.
 
My 2 halalas,
 
-Doshag
----
			Well that was interesting, logged on last night and got miss match client, log on about 5 hours ago and it worked fine, just went to log on and it down loaded old patch and i am back to miss match client again	
----
			
It seems we need to use the proxy method until Carbine actually does something about this issue, but they are taking a little too long to rectify this problem. Our paid subscription is ticking away by the hour and I know they won't compensate for lost time.
 
What makes me sad is that TERA EU is actually hell to deal with when it comes to the launcher issues but at least when it goes wrong, it gets sorted out within a damn short time (2 hours max). I know this from over a year of experience and playtime with them. And mind you it's being run by a terrible company, Gameforge. We hate them yes, but at least their maintenance team is an effective one, and they actually keep us updated on the hour on what's happening and if they need more time on the issue at hand. Take note: They keep us posted.
 
Come on Carbine, I was REALLY hesitant about getting this game as pre-order and after launch. Are you trying to make me regret my purchase? It took me a great deal of courage to risk my earnings on your title, don't force my hands out of it now.	
----
			
{| class="blockquote"
Hi folks,
 
We understand a number of players, particularly those in New Zealand, are suffering with the error message; "Client version doesn't match game server version" when trying to update/launch the game.
 
Could NZ users affected by this, please visit the following link:
 
http://cdiag.cdnetworks.net/?cid=NC_Interactive_RT24015
 
And run a trace to; wildstar.patcher.ncsoft.com - You will then need to paste the results into the tool and submit it to CDNetworks Support via the link.
 
This should help us in identify the problem.
 
Thank you,
----
			
Welp, this happened again once they pushed out the latest hotfix.
 
CRB_Anlath, could we please have an update or something? Tell us that you're at least looking into this still, we haven't heard anything about this since your first post :(	
----
			
{| class="blockquote"
I have deluxe version and was looking forward to head start and getting some names for my characters i wonted to create ........now i wont be able to do that........because they are prob taken now ............how is carbine going to rectify this?
----
			I'm using the proxy method to avoid downloading the outdated version but this is obviously something I shouldn't be doing, I mean clearly it doesn't say anywhere on the back of the box "Requirements: ...A Third Party VPN/Proxy...".	
----
			I've brought this up with the Vodafone/Telstraclear people in New Zealand so, with a bit of luck, they may have a resolution for it.	
----
			Noooooooooooooo not another patch, here we go again, time to use VPN to patch game just so i can play :(	
----
			
... it updated fine!
No ridiculous tethering needed!	
----
			Yeh, whats up with that, had VPN all ready to go and all, and it patched fine without, damn so sweet, :P	
----
			if any one here still canot log in the Game Mail me with your Error  ^_^ 	
----
			
Well, seems like as of tonight's maintenence I'm back to using a proxy.
 
Again.
 
/sigh	
----
			
Hi all,
 
I've messaged our investigation team to let them know about the on-going issue for some users. Apologies for not being able to reply sooner but I've been in-and-out of the office for the last few weeks and have been trying to handle a number of other critical issues.
 
I'll report back if the investigation team has anything to share.
 
Cheers,	
----
			
Since the patch last night. "Error: Message Definitions Mismatch - Connection closed by remote host"
 
I'm going to assume that this error is caused by a similar but subtly different issue as it happened straight after the maintenance / hotfix.
 
I'm a pretty patient person but between this and some other pretty major issues I've been encountering I'm finally considering walking away.	
----
			
{| class="blockquote"
Since the patch last night. "Error: Message Definitions Mismatch - Connection closed by remote host"
 
I'm going to assume that this error is caused by a similar but subtly different issue as it happened straight after the maintenance / hotfix.
 
I'm a pretty patient person but between this and some other pretty major issues I've been encountering I'm finally considering walking away.
----
			Yep back again :( so sad, another good game made bad from us new zealanders, we just not meet to play mmo, not with this and high pings making it hard to pvp, time to see what real life is like	
----
			
Yes, issue is back again unfortunately. It seems every second or so patch ends up not being automatically picked up by the launcher.
Not sure why it's so hard to get this seemingly trivial issue, fixed up. Obviously sending diagnostics direct to the network ops as per OP, was a waste of time.
 
Log a job with the CDN and I'm sure they'll see some discrepancies in the NZ region. One would think that pushing patches should be checked/quantified across the network.
/shrug.	
----
			Seem if i wait for about 12 hours after patch, it works fine, its a bummer tho, most patches happen at about 7pm NZ time :wacko:	
----
			Still seems to be busted for me I'm afraid.	
----
			
hello
 
I still can't log in without VPN or my old ISP ,
 
any news about fixing this issue ?
 
its been about a month now . I hope you fix it soon .	
----
			
Very worried about how this issue will be impacted by the Strain Ultra Drop tonight.
 
If that game update is more than the usual 10-20mb (as I suspect it will) downloading it over 3G through tethering would be very unreasonable.	
----
			
I'm encountering this issue again. Have run the commands and sent it through.
*Edit* My ISP is Slingshot.	
----
			Well i well try it, and if i can't down load patch i well just flag game, noway i am downloading over 1g with VPN	
----
			
I posted this in the recent update post but will repost here for those that didn't see it. This is what I believe is the problem and why it pops up for a time then goes away
 
 
{| class="blockquote"
The issue is that vodafone (and many other ISPs) use a stealth cache, which is catching the patch content in a stale state. When the update launcher checks for an update it gets told there is no update because it is asking for a file that has been cached. Carbine could fix this problem by having the check ask directly for an uncached file and if it tells the launcher that there is an update to then ask for the new files rather than allowing the launcher to retrieve cached files. It only required one client to update the cached files then all subsequent launcher requests can go back to using the cached files that have now been updated.
 
Is this an ISP problem or a Carbine problem? it is both really. The ISP's should stop using cache tech that was only really necessary in the 90's when international bandwidth was expensive. Carbine need to stop relying on content being cached by ISP's to reduce the load on their servers (content can be flagged as uncacheable). The ingame client can determine that there is a version mismatch, surely this check could be added to the launcher.
 
----
			Sent. ISP; Orcon	
----
			 .	
----
			
Is it possible for Carbine to release the patches as separate downloads?
It will be a pain to have to manually update them, but far LESS of a pain than the current VPN/tethering solutions.	
----
			Try that Stompynz, your right, number never changed for me, nice to know, thx.	
----
			
hi
I'm from Russia (Moscow) and I have the same problem - can't log into the game after the patch, fix please	
----
			Getting this from the UK too.	
----
			
hi I'am From Turkey. I was using google dns and now changed to automatic dns. the server version error is gone but now it says NO REALMS ARE AVAİLABLE THİS TİME message is received.
help please.	
----
			Im from finland and at first i had the same problem with "Client version doesn't match game server version" but now it's says "no realms are available at this time"  is the problem that my patching isnt working correctly? plz fix	
----
			
{| class="blockquote"
Im from finland and at first i had the same problem with "Client version doesn't match game server version" but now it's says "no realms are available at this time"  is the problem that my patching isnt working correctly? plz fix
----
			
I'm from Moscow, the same problem.
before the patch everything was fine	
----
			
{| class="blockquote"
Um...they are currently doing a content update.
 
Servers are down for a least another 1.5 hours. I suggest you check server status or the news feeds before making such posts.
----
			first - error, then - the client version, and now - no realms are available	
----
			
{| class="blockquote"
we thought the meintainence is over when we get the server version error. That's why we posted the realm error. :)
----
			HI my client show me erro: Wrong Build Version so my version 6745, how do resolver this problem, thx.	
----
			My Correctly version 1.0.8:6745 help me.	
----
			Ola eu sou do Brasil e tambem estou com o mesmo problema aparece o seguinte erro: Wrong Build Version alguem poderia me ajudar	
----
			I'm having this problem now as well. I'm in USA. I was kicked offline then had to update and after the update it gave me the "Client version does not match game server version" error.	
----
			Hi guys... I have this problem after update.. I'm from UK, please help.	
----
			Same problem.  Went to log in, and it had a small update to download.  After that, I get the OP error message every time I try to log in now. 	
----
			
Previous workaround posted at top of page 3. Worked for most but not all.
It's only been used to bypass hotfixes so far not large updates like Strain Ultradrop.
Use at your own risk as it's bandwidth for nothing if it fails.	
----
			Same here from Ireland this I s a f...... joke I hade my 1 day of from work and planning to play the f..... game and now after a update cant play FIX YOUR S...... FFS	
----
			Likewise, I was back to a functional state with the Strain deployment, but now it's broken again and I'm back to farting about with VPN software. Frankly, this is incredibly sloppy. I'm no network engineer, but what I do know is that in all the many MMOs I've played around with, none of the others have exhibited such an absurd problem, launch period or no. Get it together Carbine, this crap ain't funny.	
----
			
Just purchased and installed. Can't connect. Same issues posters above making. Sent data through as requested. Posting to add my name to the growling listed of disgruntled New Zealanders.
 	
----
			
Same issue here as everyone else by the looks of it.
 
Just posted my details as requested in the first post.  Will be interesting to see if I get a response	
----
			
All WildStar Realms will be brought down on July 04, 2014 at 12:30 AM PDT / 07:30 UTC for maintenance. The expected downtime is approximately 60 minutes.
Please tell me you guys are going to be doing this at 7.30pm NZ time most night, thats two nights in a roll that not only i have to use VPN to patch and now i can't play at all :(
I thought you guys had fixed it, so i went and pay to play and now i see its not fixed and server are down	
----
			The devs are not listening , this is bs we  are having this issue since headstart 	
----
			It is now coming up to 5 days that i have been unable to log in due to this issue.  Can you please fix this asap or else give me a refund at least!!  This is pretty appalling customer service!  May as well ditch this and go back to wow as at least i can log in there even if are bored.	
----
			
Been able to log in for like 4 hours in the past 2 weeks.(got to level 6 GASP!)
In between server downtime and constant patching cocking up my log in I havent been able to play.
Every time theres a patch I get another error.Whether its "message definitions mismatch" or "client doesnt match server version" or just not loading at all.
 
This is the worst MMO gaming experience Ive had for 15 years.
 
Quite pathetic.
 
Funny though I got an email from ncsoft asking why I hadnt subscribed to wildstar yet....	
----
			same problem in Denmark now i want a refund in game time i pay to play not to be shut out from the game and what is going on with the game i log onto my computer and my wildstar is gone? how on earth can that happen only i can get on it and i been at work all day...	
----
			I'm getting this in Sweden aswell.	
----
			
Just been affected by this today.
After reading up on what's been happening with it and seeing how long it's been going on i made a prompt choice to immidiately cancel my subscription.
I urge everyone else experiencing the lack of support from Carbine & NCSoft to do the same.
 
As long as this "bug" persists, we are not able to login. No need to give them anymore money. If they want money. They'll fix it.
 
Cancel your subscription untill it's fixed.
 
 
Edit -> Danish here btw.
 
 
-Drunni.
			
				
	Edited July 5, 2014 by Drunni	
----
			
Got the same issue this morning.
I have been able to play from early access until now without issue. Woke up this morning to this error. Just after I have payed my subscription. Game time refunds all around!	
----
			
Same problem in Finland as well.
 
You've got a bigger mess on your hands than you thought.	
----
			
{| class="blockquote"
Just been affected by this today.
After reading up on what's been happening with it and seeing how long it's been going on i made a prompt choice to immidiately cancel my subscription.
I urge everyone else experiencing the lack of support from Carbine & NCSoft to do the same.
 
As long as this "bug" persists, we are not able to login. No need to give them anymore money. If they want money. They'll fix it.
 
Cancel your subscription untill it's fixed.
 
 
Edit -> Danish here btw.
 
 
-Drunni.
----
			I am getting this... I live in Dubai! :D	
----
			
Hi, I have the same issue from Dublin, Ireland since this morning.
 
I created a support ticket as advised in the original post, so fingers are crossed...	
----
			
Can't login, client version does not match server version.
Started today, could login no issue few hours ago, logged of to go buy food, and now i can't log in.
I'm in Finland.	
----
			
im getting this as well.
and i was able to play just 1 hour ago!!!!	
----
			
Hi, I am quite dissapointed with this, first I thought it was a maintenance thing since 1st time it happened few days ago (that mismatch error) after the patching I saw that realms were in maintenance. Trying to play now, realms online, same error. I sent the trace to your support team and I hope it will help. 
Being an architect i have little time to play, but when I do, I expect the game to actually work.
 
T.
Eastern EU - Romania	
----
			I had no problems since early start till yesterday night, and this morning i have this same issue as everyone else, im from Latvia	
----
			
Just went to log in, downloaded a small patch and now have this error. Very frustrated since I've just (litterally yesterday) paid for my 12 month subscription.
 
Eric
UK	
----
			Warsaw, Poland same thing...	
----
			i have this problem @ french !	
----
			Maybe we need to restart our PCs? LOL... it's the guy at work from the IT dept.... everytime something wrong my PC.. he asks me to restart it.. LOL.. come on! did you even hear me out? I said I can't switch on the damn PC! something is wrong! 	
----
			Same problem, Estonia.	
----
			anyone with this issue wake up and realize until Server work is done you will continue to get it and 99.9% of time once the work is done it goes away and your fine.	
----
			
Germany,
ISP: Kabel Deutschland....
 
omg	
----
			
{| class="blockquote"
Just went to log in, downloaded a small patch and now have this error. Very frustrated since I've just (litterally yesterday) paid for my 12 month subscription.
 
Eric
UK
----
			
I tried this workaround but didn't work for me. I got pass the mismatch error but got disconnected. Maybe works for some of you.
{| class="blockquote"
I completed the trace and copied & pasted the txt it spat out. But the second part (nslookup) in the link didn't work for me, I hope it wasn't needed.
 
 
Cheers for looking in to it, back to the VPN option until it's sorted.
 
For those having this problem here is the temporary workaround so you can play:
Download cyberghost (VPN software) (google it)
Load cyberghost (free version works, no need to pay anything)
Set region to USA in the bottom left & connect
Launch Wildstar client, wait for it to patch and click play
Alt + Tab and disconnect cyberghost connection
Wait 20 seconds to ensure your router reacquires it's normal IP
Alt + Tab back into Wildstar and log in
Join a realm that isn't full, or join a massive queue for your preferred one
PLAY!
----
			Getting the same message. Czech Republic EU	
----
			Same issue,hope you fix it fast so we can enjoy the game.-Greece	
----
			Austria reporting in ... just because we sound like australia doesn't mean you have to give us their bugs :P	
----
			
Small patch dloaded, same problem here. (Belgium)
Tried the cyberghost workaround, didn't work I'm afraid...
Greetings!	
----
			Denmark aswell.	
----
			
The invasion has begun!
 
+1 Netherlands	
----
			same error ..so what u sugest to do ...wait or ?..they will resolve this or what i have to do...so enoing everyday another bug or problem...maybe 3 days of mentenance wont hurt but after everything must work fine ...i can call this game bugstar...duno if was any mmo before with so many bugs	
----
			
Same here as everyone above. Never had this happen before, but when i tried to log in just now, i got this error message. From Finland.
 
Edit:  So yea they just have an ongoing maintenance. Just kinda confusing cos the client says realms are online, and cos the error message isnt the usual "no realms available at this time" -one.	
----
			+1 Germany	
----
			It would really help if the launch client didn't cupcaking say REALMS ONLINE when they bloody well aren't.	
----
			Same here, dlled a patch yesterday, played yesterday but have a client doesn't match error now Uk here	
----
			
They have maintenance 60min, Learn to read and stop bitchin https://forums.wildstar-online.com/forums/index.php?/topic/91631-scheduled-server-downtime-july-5-2014/
 
This may be useful: http://wsstatus.com/	
----
			you all do no that there is server downtime today for about 45 more minutes thats why you can not get on	
----
			
{| class="blockquote"
They have maintenance 60min, Learn to read and stop bitchin https://forums.wildstar-online.com/forums/index.php?/topic/91631-scheduled-server-downtime-july-5-2014/
----
			
I pay my sub and then this happens straight after.  I am in England and was playing fine up to midnight last night.  
/Obligatory compensation demand: Black Hole Black Dye plox!  :D
 
Edit: I didn't see any message about server downtime for EU realms, my server status says realms are up and I get the error message "client version does not match server version" when attempting to log in. Must. Check. WS Twitter.	
----
			
{| class="blockquote"
They have maintenance 60min, Learn to read and stop bitchin https://forums.wildstar-online.com/forums/index.php?/topic/91631-scheduled-server-downtime-july-5-2014/
 
This may be useful: http://wsstatus.com/
----
			Realms offline and getting client does not match!! please help	
----
			
{| class="blockquote"
If the launcher says realms online, you can't blame people to be confused/mislead.
----
			
I had the same issue, but it switched from "Client version doesn't match game server version" to "No realms available at this time". The server does seem to be up and afaik the scheduled downtime was last night. I reside in The Netherlands, by the way.
Thanks for looking into this.
-
[edit] Ow, the timestamps got me confused here, I suppose. Waiting for the realms to come back online, then.	
----
			Same problem in Lithuania	
----
			game up or not???	
----
			
https://forums.wildstar-online.com/forums/index.php?/topic/91631-scheduled-server-downtime-july-5-2014/
 
http://wsstatus.com/
 
Both indicate downtime.	
----
			
Same here from Spain. Trace completed details sent.
 	
----
			
{| class="blockquote"
It would really help if the launch client didn't cupcaking say REALMS ONLINE when they bloody well aren't.
----
			I got back in. Cheers!	
----
			<ignore this>	
----
			
I fixed the game client and server vesion mismatch problem using TunnelBear VPN connection. After I established the VPN connection starting the game launcher was enough to get latest patch. But afterwards at the moment I am not be able to login to the game. It always gives me the error: "no realms are available at this time". On thtis page: http://wsstatus.com/ EU servers sems be online. And according to this post https://forums.wilds...me-july-5-2014/ servers should be online at the moment. Is this problem related to my internet connection or something else?
 
Thanks
 
Fixed. Back in game.
 
Note: Using an unsecure VPN connection can compromise your account security. Be careful if you don't know what you are doing.	
----
			
I have just unistalled and canceled sub hade this problem since head start wish they were offering game refunds but oh well they lost alot of peoplel to this problem still haven't fixed the problem.
 
 
Good bye and good luck.	
----
			
Have this issue as well.. 
 
Austin, TX	
----
			
{| class="blockquote"
Have this issue as well.. 
 
Austin, TX
----
			
Ever time a coconut you guys do an update always get the error 
 
come on Carbine ....pull yah socks up for paying customers	
----
			
i Have the same issue as well.. 
 
plz Help -.-	
----
			
got this from support
Sorry about that but, unfortunately this is an issue with the CDN network and we do not have the necessary control to fix this. You'll need to follow our instructions to report it to them. From there it's all in their hands.
So it i have no idea what to do now	
----
			
canceled my subscription, I had this issue since head start ,I played a lot if MMOs and never had this issues , I wont use VPN , if they fix it maybe I'll sub again.
 
good bye .	
----
			Surely Carbine are posting a response to this. It is a major issue yet no repsonse - they must be working n it. Has been affecting me now fr a week so am seriously thinking of going back to  boring ole WOW - at least i can log in there. Paying for a continual  error message is just stupid lol	
----
			Well i just ran the repair and still no luck :(  Same error same issue.... Bad work Carbine - just fix the frigging problem...  Seriously thinking it is worth cancelling subscription now..	
----
			
https://forums.wildstar-online.com/forums/index.php?app=forums&module=post§ion=post&do=new_post&f=205
 
Just posted this in their bug forum	
----
			This has come back again for me too, had it more often than not since headstart. I'm sick of having to use a vpn to get in so sub cancelled unfortunately :(	
----
			
Dear Staff,
 
I am currently having this issue after a full day of playing and not having any problems. Only when i woke up and tried opening the game did it not work for me at all and say this message. I also tried to repair wild star and that didn't work. and i don't want to use a VPN so please try and fix this asap. I live in Qatar. 
 
Thank you
 
 
From what the game says my update is 1.0.9.6760
 
Thank you for your time and consideration.	
----
			
Same problem here. Bought the game yesterday and it has been happening since.
 
Applying the fix by downloading wildstar.exe from http://wildstar.patcher.ncsoft.com/wildstar.exe managed to get it to work after the launcher patched me to the right version. However as soon as I quit the game and run wildstar.exe again, it would patch me back to the wrong version.
 
Now that fix doesn't even work anymore. When I download the exe again it won't even patch, just said 100%. When I login it still tells me I have wrong client version. Running the repair from launcher did nothing either.	
----
			I've been playing since beta and never ran into this problem until today! I don't want to play via VPN. I'm not sure what went wrong in the space of a day. 	
----
			
I really didn't want to be one of these people who come on to the forums to announce their departure, but for the sake of all the others like me who are stuck in VPN land, I'm going to plant my standard in the ground here anyway.
 
Thanks to being forced into using a VPN to log in, it can take me as much as three or four minutes simply to complete my login procedure. That would be bad enough, but two out of three or more logins result in an immediate Network Error: Connection Closed straight after character select, forcing me to start over with the VPN. Once I finally get logged in, after a few hours play, the memory leaks or whatever it is that causes Thayd to grind my comfortable 50fps down to about 4 (I'm a microbiologist, not a software engineer) neccessitate a client restart to clear the air, forcing me to go through the whole song-and-dance again.
 
I might have been able to cope with all of the above if the rest of the game was immaculate, but with the numerous bugs, ruthless gold sinks and combination of botters and simply numeracy-incompetent players burning profitability on the commodities market to the ground by throwing their own money into the sales tax black hole, forcing half the playerbase into some sort of perverse artificial Malthusian trap, I have to ask myself why I'm still trying.
 
I suppose it sounds like I hate the game; I actually love it. But one can only be flogged raw by circumstances for so long before it ceases to feel worthwhile. I might be back after giving Carbine a couple months to pull finger and get it together to take a look-see as to how things have shaped up, but for now, as a regular poster in this thread, hanging on from post to post for the elusive CRB announcement that the bug is fixed, I can't go on. I'll play a little more maybe, but I'm at the far end of my patience. I have better things to do with my free time than repeating a lengthy logon procedure over and over, such as actually playing a videogame.	
----
			
hello,
 
also from Kuwait here using viva - same issue	
----
			Been playing for a while now.  The recent patch caused this error.  Im using a VPN to get around it, but would like it fixed as its slows down the game.	
----
			
Hi I have been having the same problem since yesterday ( I have been playing since closed beta). I am from Bahrain.
 
I have always had to open a VPN whenever the client need to patch (this only happened after release patching in beta was fine. hope this will be fixed soon). However since yesterday whenever I open the client it does not open fully patch it always tries to patch a small amount every time. 
 
Today I was trying some workarounds and this seems to work for me 
 
I open my VPN before opening the client (I use cyber ghost free edition)	open the wildstar client	wait for it to patch and load into enter the login page	close the VPN (I completely exit it)	enter the password and authentication code	it logs me into the game.
 
----
 
closing the VPN after entering the password results in an error - somthing like unknow platform or whatever
I can't use keep the VPN open during the authetication phase I get an unable to connect error. Not enough bandwidth in the VPN I guess but then again I do not want to paly via VPN anyway I was just trying this opetion to see what the result would be. (For Science!)
This work around works for me and I have a friend of mine with the same problem successfully test it
 
hope it helps others	
----
			
this is ridiculous I just bought it today and had to go through the directx9 bug and know this comes up i'm so pissed I didn't even play the game yet .
for anyone who is interested i'm from Kuwait  	
----
			
i found this and its worth a try
Click Start	All Programs	Accessories	Right click Notepad and select Run as administrator	Click Continue on the “Windows needs your permission” UAC window.	When Notepad opens Click File -> Open	In the filename field type C:\Windows\System32\Drivers\etc\hosts	Click Open	Paste in and save the host file:
174.35.56.164 wildstar.patcher.ncsoft.com174.35.56.164 wildstar.patcher.ncsoft.com.cdngc.net	
----
			what is going on I just bought the game and cant even play it this is frustrating. I even submitted a ticket but all they did was send me an email saying they will look into it and it will take 24 hours to do so. i'm still waiting	
----
			I was planning to buy a game card thank god I didn't	
----
			
I'm having the same problem since the last update, I was playing fine before that,, please fix it I just subbed for another month shortly before this happened I'd hate to cancel my sub
 
I live in Qatar	
----
			Same issue here in Qatar using Oordoo (Q-Tel)	
----
			
Oh look, patch,	Client version doesn't match game server versionback to VPN to get around it :(	
----
			Hey this just happen to me last night have no idea what do do, I'm in new zealand could you please fix it? -Merc	
----
			Do they fix it ? or do we have to do something to fix? I only got the game at the start of the week it was running fine till last night Hope you guys fix it soon, others wise back off to WoW :L	
----
			
Only way to get around it, is to download a VPN and patch game, then turn VPN off and play, (just turn vpn off at logon screen)
They are saying its out off their hands, that they can't fix it, this is what they sent me. "As we stated before the issue is at the CDN node and we are working to correct this. Your ISP may not be caching but we believe some of the nodes to be caching. That's just what we believe here in Technical Support. We have not received any further updates on the issue but, we should have a fix for this soon." and that was the 8th of the 7th, have not heard anything else.
Wish someone would at the less tell us whats going on	
----
			I submitted a ticket guess what they are "investigating" omg 5 days since I bought the deluxe edition and only played for a day and a half . this is ridiculous and this is after a whole month of launch . i'm so pissed of and i'm from Kuwait if that might help (I doubt it will )	
----
			every single time I start my launcher it starts updating but I still get the client version does not match server version	
----
			I'm having this same problem as well... How to fix this?	
----
			
will what it appears like is they don't know what the hell is wrong so I guess they wont fix a thing after waiting for day I get this
 
Hello Nexian.
 
I understand your frustration here but this is Technical Support, not development. We have reported this issue to development time and time again but do not have an ETA to provide for it's resolution. This is something both Development and CDN need to address, both of which we have no direct control over.
All I can suggest for the time being is to continue to use these workarounds until the problem can be fully resolved.
Please do not hesitate to contact me should you have any additional issues, questions or concerns
 
Really?!	
----
			it was either ESO or Wildstar and I was leanig towards wildstar but since it doesn't work i'm going with ESO this is just to much	
----
			
Just got a reply from a gentleman at Slingshot saying that they have allowed the patcher to bypass their cache so people on Slingshot in New Zealand may want to try and see how they go.
 
Brumfondl	
----
			
I am with Slingshot and I'm having no more issues here. Well, occasionally when I try to log in I'll get a "Lost Connection to Server" or something along those lines, but creating a new character and relogging on my real one fixes this easily.
 
I heavily implied earlier that the blame lay with NCSoft on this, but I think it's clear it did not. I'm sorry, and I'm incredibly happy to be playing the game (pretty much) issue-free! Man, I'm just in it for the housing. It's addictive. Thanks for making this game, I for one am a satisfied customer. :D	
----
			
@Gelbvieh I think the blame still lies with NCSift as I have never had this issue with any other MMO I have played, but, in some cases at least, there may be a work-around for ISPs to help their customers.
 
Brumfondl	
----
			The big weeky patches are fine, get them no problem, its the little hot fixes they do, so we have to wait and see	
----
			I just got this issue. Yesterday was working fine for me, but i just got home and water to play and i log in they show my this error. I m from Singapore.	
----
			Yep, small hot fix, and now i can't play, this going on to long for me	
----
			I didnt even receive the patch for the game. I think they should just release a manual patch as well. This will save a lot of trouble.	
----
			same here, back from work and all of the sudden getting this error with no patch downloaded at all.	
----
			I'm in Singapore and can't log in. First time this has happened to me. 	
----
			Not just you. I to from SG after playing for 2months and this is the first time it happen to me.	
----
			Glad to hear I'm not the only one in Singapore with this problem. Been playing since beta and no problems at all. 	
----
			
From SG too and yup same problem.
 
Happened after the hotfix	
----
			Basically is we cant detect the patch for the hotfix. Thats why we cant play and patch to the same ver as the server.	
----
			
{| class="blockquote"
Basically is we cant detect the patch for the hotfix. Thats why we cant play and patch to the same ver as the server.
----
			lol, nice to see all the SG players popping out 1 by 1  :D	
----
			Also Singapore. Same issue, doesn't detect patch at all	
----
			
{| class="blockquote"
lol, nice to see all the SG players popping out 1 by 1  :D
----
			anyone tried reinstalling the game?	
----
			
{| class="blockquote"
anyone tried reinstalling the game?
----
			
{| class="blockquote"
Well if you are on Widow, send me a whisper in game (when we can finally get in). I started a circle for SGs and MYs on Widow =)
----
			I got this one today aswell been fine 2 weeks now... IM angry. !!!!!!!!!!!!!!!!!!!!!!!!!!!!	
----
			
Are all the SG and MY players on Widow? I'm on Stormtalon but may move over if you're all on Widow.
 
Correction: I may move over to Widow if I can actually login to the game again AND you're all on Widow.	
----
			
{| class="blockquote"
Are all the SG and MY players on Widow? I'm on Stormtalon but may move over if you're all on Widow.
 
Correction: I may move over to Widow if I can actually login to the game again AND you're all on Widow.
----
			I m in Myrcalus (Oceanic-PvE)	
----
			Im on hazak eu	
----
			
I am from Singapore and got this issue as well since today's patch. Never had this issue for the past month. Tried using proxies to dl the patch but it does not work. Currently using Singnet; www.singnet.com.sg
Can the devs please look into this?	
----
			
So...after many many hrs a reinstall produced....the exact same result.
 
This is really making me wanna quit all together. Every "fix" Carbine pushes out seems to break even more things. Just reading the forums you'll know the loot changes are pissing off a ton of people. All i can say is, at least they get to try it out. Beats not being able to play.
 
And what's worse, it's been well over 6hrs now and nothing from the staffs moderating/ reading these forums? No response on twitter as well. Not very "the devs are listening" if you ask me.	
----
			
Hey Guys,
 
Am from SG as well and used hotspotshield.com as a temporary solution to install the patch. Once it is done, disconnect the VPN and the game should work. Hopefully CS can fix this soon.
 
On another note, it is really heartening to see SG players coming together (although it is because of a problem). Some friends and I from SG have started a small guild together so if you would like to join us, we are on Widow-Exiles. You can pst myself "Kaldrettin" or my friend "Okapi" for an invite to Sol Invictus.	
----
			
Sounds good, I have a low level alt on Widow but may transfer my main if we there's enough traction. Glad you guys chose Exiles, I really can't get into the Dominion for some reason, maybe I just can't stand Chuas.
 
In other news, I'm not sure if this is related to our problems http://www.reddit.com/r/WildStar/comments/2ax50o/connection_issues_716/	
----
			
{| class="blockquote"
Hey Guys,
 
Am from SG as well and used hotspotshield.com as a temporary solution to install the patch. Once it is done, disconnect the VPN and the game should work. Hopefully CS can fix this soon.
----
			
{| class="blockquote"
Ok so this worked. Not sure about HSS (i've used up the trail in beta), but using another VPN(tunnelbear i think) worked.
 
One thing though, it seems if you have vpn turned off while launching game creates the same old problem. It will download the old patch (even though you've patched to the latest via vpn) and produce the same error msg.
 
Here's what I did to work ard it.
Turn on VPN> launch game (it will patch if first time doing this)> click play (until you see the log in screen)> turn OFF vpn> log in.
 
Not sure if anyone else have the problem where with vpn turned off it will download the old version but that's what I did. Now I can finally sleep (in Nexus) again. =p
----
			
Still seems not fixed for Singapore after like 24hrs.
VPNs do work as gimmick solution and did in the past when New Zeland and other countries had same problem but we shouldnt need to install random software to our computers and change our IP to USA just to play a game officially available in other countries =/	
----
			Soooo, guess its not fix yet huh. Don't really feel like using VPN just to get in game.	
----
			Unable to log on due to the client version error from Singapore. I'd like to request for game time credit for every day I'm unable to log on.	
----
			
this is so bullshit I just called Singtel customer support and was told the problem was with my network card not being "upgraded" to match with the server. When I asked why does using a VPN works I was told that the VPN server is "different" from their server.
 
Seriously Carbine should send Singtel an email telling them to update their server cache. My friend from Singapore is using another network (Starhub i believe) and he doesn't have any problem with his game.
 
Also for all those having problem out there, use Hotspot Shield. Start Hotspot, run Wildstar launcher, wait for the game to patch if u have not patched or was down-patched, then turn off Hotspot and click play. You should have no problem connecting to the game server.
 
I suspect the problem lies only with the patch server (which is seperate from the game server itself). Probably Singtel didn't flush/update their cache and that's why we are only getting the old patch, which the game client treats as the "latest" patch and hence "down-patch" or didn't update.	
----
			
{| class="blockquote"
Anyone looking for a quick easy fix for this can use "Tunnel Bear" VPN. Its free, easy and simple to use.
 
1. download, install and run Tunnel bear.  Follow setup instructions on their website
2. Start it up before you start wildstar
3. Select USA ip
4. start wildstar patcher, It'll now patch the american patch
5. turn off tunnel bear
6. log in.
7. profit.
 
I'm currently lvl 31 by using this method. Tunnel bear has a monthly 500mb allowance. and its easy to use. no virus or anything. took like 2 minutes to set up.
----
			
{| class="blockquote"
This worked for me. I DL'd this game 2 nights ago. Couldn't play when i tried it for the 1st time the next morning due to "client version not matching" crap. Funnily enough it was working last night so i got to lvl 7 :) but today after work, same issue as before! Tried the above fix & it worked fine. Only difference is i had to log on with 'TunnelBear' active seeing as each time i launched the game it'd re- DL the patch. I am assuming, as i'm a noob, that its DL'n the american one with Tunnel on & the 'other' with it off. But once in the game i could turn it off. No Worries \m/ !!!
----
			Another day of no Wildstar for me. Still can't login :(	
----
			
{| class="blockquote"
Another day of no Wildstar for me. Still can't login :(
----
			
I have a few questions about VPN, sorry but I'm not that technically inclined.
 
1) Is it really free? Or is it free initially with essential features behind a paywall?
2) Is Tunnelbear is the best VPN to use? I'm really concerned about Malware and Trojans
3) Do I have to use the VPN everytime I try to log in to Wildstar?
 
Thanks in advance.	
----
			
{| class="blockquote"
I have a few questions about VPN, sorry but I'm not that technically inclined.
 
1) Is it really free? Or is it free initially with essential features behind a paywall?
2) Is Tunnelbear is the best VPN to use? I'm really concerned about Malware and Trojans
3) Do I have to use the VPN everytime I try to log in to Wildstar?
 
Thanks in advance.
----
			
{| class="blockquote"
I have a few questions about VPN, sorry but I'm not that technically inclined.
 
1) Is it really free? Or is it free initially with essential features behind a paywall?
2) Is Tunnelbear is the best VPN to use? I'm really concerned about Malware and Trojans
3) Do I have to use the VPN everytime I try to log in to Wildstar?
 
Thanks in advance.
----
			Still like to know why i can get the big patches, (weeky) but not the hot fixes  (those are doing it), don't they come from same patch server, i am so confuse	
----
			
Thanks for the replies. I've tried to use Tunnelbear this morning, the installation and setup were easy as you've mentioned. But it keeps switching off every time I launch wildstar or my browser, so something is forcing it to be recognized as a SG IP Address.
 
Really frustrating, looks like I'm going to have to wait until Carbine actually fixes it unless anyone knows of an alternate solution.
 
Thanks everyone for the help though, shoot a few Chua in the face for me while I sit the game out for now. 	
----
			
Still the same thing here... Its been more than a week why are we still facing this.
May have well just put up a ip block in beta than right?
From Singapore and sad to see this happen to this game..
 	
----
			
Hello,
 
Another warm body here from Singapore experiencing the same problem.  Using the VPN works, but that is a band-aid to this problem.  I would like to hear from Carbine a response to this issue already.  Are you out there listening Carbine!?  When and how will this be resolved?
 
-V	
----
			Nice to know StinkTel is still as good as ever.	
----
			
So I FINALLY got it to work. For some reason Tunnelbear wasn't working for me. I had to use Ultra Surf instead, no viruses, no Malware and a free service. The interface is also busier than Tunnelbear but it worked.
 
Still, I would really like Carbine to fix this rather than to have to resort to a VPN every time I log on. 	
----
			
I just find it strange that Carbine seem to have this patching issue reverting to different versions when other games don't have them, games with similar regional distribution, especially when they claimed that you could connect to the game as long as you have the right key unlocked for whatever servers you want to play on. Seems like it might have been a last minute cancellation of a decision to force people to play only in certain regions according to where they are located, and so now they have to fix that little NCSOFT hiccup.
 
I honestly never liked region locking and this smells like the fallout of not knowing whether to enforce region lock or not.	
----
			Ouch thats a big hiccup, i live in NewZealand and i play on myrcalus (oceanic-pve) server	
----
			
Still wondering if this will ever get fixed for Singapore or we are stuck using VPN for good now?
It's been like a week or more already	
----
			
Mine is fixed using these steps:
 
"
Good day, Citizen!
Thank you for the update. Please try the steps in the following link to override your current DNS settings and use Google's Public DNS.
Using Google Public DNShttp://code.google.com/speed/public-dns/docs/using.html
Once done, please follow the steps below to clear the DNS cache.
Press and hold the Windows key and press the R key. This should bring up the "Run" dialogue box.	In that box, type "cmd" without the quotes, and click the "OK" button. A DOS window should open.	Enter the following command below and press enter: ipconfig /flushdns
This should clear your DNS cache. You may need to perform this command a few times.
"	
----
			Since the Devs are always listening it would be great to have an update on this issue! as myself and others have had to deal with this since launch so whats that almost 2 months and the VPN work around is starting to get rather tiresome, I'm not asking for a fix strait away but if you have one that would be amazing but seriously just a post from someone at carbine with an update on this would be greatly appreciated, as this thread is up to its 18th page and the last response i saw in this thread was that your investigation team were looking into this what became of their investigation?	
----
			Based in Singapore.  Came in today and downloaded a quick patch then was able to access as normal without using VPN.  Might want to check...	
----
			It's been resolved for me also. I followed the steps laid out above by goff01030, which was also sent to me by technical support, and it worked. 	
----
			I have issue with NCSOFT login service start timeout ??? wat I do	
----
			Holy crap, could it be?! I also logged in today without a VPN to test whether it was working or not and sure enough I was able to log in. Amazing. Let's not break it now please, Carbine ;)	
----
			I know Starhard, it feels so good i think i going to wet my -------- oops, brb	
----
			
Back to using The Vpn after the patch today and also the fix from below post from goff01030 does not work for me 
{| class="blockquote"
Mine is fixed using these steps:
 
"
Good day, Citizen!
Thank you for the update. Please try the steps in the following link to override your current DNS settings and use Google's Public DNS.
Using Google Public DNShttp://code.google.com/speed/public-dns/docs/using.html
Once done, please follow the steps below to clear the DNS cache.
Press and hold the Windows key and press the R key. This should bring up the "Run" dialogue box.	In that box, type "cmd" without the quotes, and click the "OK" button. A DOS window should open.	Enter the following command below and press enter: ipconfig /flushdns
This should clear your DNS cache. You may need to perform this command a few times.
"
----
			
yeap EVERY time an update every time the same error.
 
Come on Dev's/Carbine/Ncsoft - pull yah socks up and fix it once and for all....game has been released for over 2 months and paying customers are getting just a weeeee bit over this.	
----
			
Yep i have had enough :( and going to cancel my subs, another game let down and i was realy in joying the game too.
Still have about 40 boom boxes too, but VPN work around doesn't cut it for me anymore, not after paying $100 nz for game, subs too.
But who cares, we are just a small percentage off their gamer base, thats why we havn't heard anything back.
Later guys, hope it gets fixed for you guys	
----
			They know what the problem is, they just don't think it's top priority right now, and like minimad has said, the percentage of people affected probably isn't encouraging them to dedicate much time to fixing the issue. It is infuriating for people who normally play on US servers, regardless of where companies would like them to play, and yeah using VPN every time there's a minor patch is starting to tick me off, but at least I can still access a game that I enjoy for the most part.	
----
			hi ive got the same issue in australia how do i solve thank you	
----
			i live in usa and have this issue .....	
----
			wait till servers are back up	
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First time I run into this issue and the Google DNS doesn't fix it. How hard can it be to not break a minor patch after over two months...
 
 
Edit:
 
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wait till servers are back up
 
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			Im Having the same problem as these guys and im in the UK, any ideas	
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			Based in the UK and having the same problem.
			
				
	Edited August 12, 2014 by BusterCasey
	
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i live in usa and have this issue .....
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First time I run into this issue and the Google DNS doesn't fix it. How hard can it be to not break a minor patch after over two months...
 
 
Edit:
 
 
 
Oh, servers are down? Showing as "up" for me. Fair enough then.
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Yes It seems Carbine are running in circles.
 
I have not encountered this error till logging in just now.
Perhaps i should be thankful!!!! could have been sooner.
 
Getting pretty frustrated with this game and the issues it presents.May need to play something else if it continues.	
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Yes It seems Carbine are running in circles.
 
I have not encountered this error till logging in just now.
Perhaps i should be thankful!!!! could have been sooner.
 
Getting pretty frustrated with this game and the issues it presents.May need to play something else if it continues.
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Issue gone for me. Was servers being down apparently despite a nice, green indicator.
Could the launcher maybe show server status a bit more accurately in the future? ;)
 
Edit: Wooo, emergency maintenance right after servers come up! How... unexpected!  :rolleyes:	
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i get this after almost every major patch/maintenance. i use the  repair tool and it goes away. dont know what that says about the initial problem causing it.
 
also, i live in hawaii and am usually on oceanic servers	
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			This just started happening to me. Playing from Australia. Running the repair involves a 17gb download and I'd rather not tie up the net for however long that would take.	
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This just started happening to me. Playing from Australia. Running the repair involves a 17gb download and I'd rather not tie up the net for however long that would take.
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Delete my post, quick!! :P
Thanks for the speedy reply, but darn that server status on the client likes to lie.	
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			Even though the last few posts are on the 29th August and today being 31st, I'm confused as to if this is an ongoing issue, or if it's an issue that is client side, as I cannot connect to the servers myself at the moment :/	
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Living in New Zealand. After almost every patch i get this issue. I have no interest in sending logs to wildstar as i have no faith they will fix it, and I believe they've already received enough logs.My post is about exactly what i do to fix this problem. 
 
1) I download Hotspot shield (free ver) 2) i set preferences in Hotspot shield to not run on start up
3) when i want to play Wildstar, i start curse gaming app
4) i open up "battleping" and login (tunneler, to make the game playable from NZ due to latency)
5) i start hotspot shield and allow it to connect
6)i start Wildstar from the curse app (if u don't use curse app, u could click your wildstar exe file)7) i let wildstar stay on patch screen saying 100% complete, then i turn off Hotspot sheild (if it does need to patch with hotspot sheild on, to get better downloads, u can turn it off mid download, and it will auto connect up without hotspot shield (hotspot is only needed at the start for the patcher to detect a location)
8) i connect "battleping"9) i press the play button on the wildstar patcherWhat this achieves is me to play the game and correctly use a tunneler at the same time without paying for any other vpn in order to play the game. You don't need curse, or battleping to make this work. they are just extras i use. You only need to download Hotspot shield for free, and make sure you turn it off before you click "play" on the patcher, so you arn't playing through the laggy vpn. I hope this helps people to be able to play the game
 	
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I'm playing from New Zealand as well and there's a much more simple solution to this issue compared to what you just proposed, Zebgorti.
 
Use Google DNS. That's it. Not only it's free, but you also don't need to install any additional software on your computer.
Instructions for setting it up: https://developers.google.com/speed/public-dns/docs/using
 
I haven't had any problems with "Client version does not..." for 2,5 months by now.	
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{| class="blockquote"
I'm playing from New Zealand as well and there's a much more simple solution to this issue compared to what you just proposed, Zebgorti.
 
Use Google DNS. That's it. Not only it's free, but you also don't need to install any additional software on your computer.
Instructions for setting it up: https://developers.google.com/speed/public-dns/docs/using
 
I haven't had any problems with "Client version does not..." for 2,5 months by now.
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I live in Auckland
 
I run two lines into the house, one is on Telecom isp and the other is Vodafone..
 
When ever there is a patch the Vodafone line has about a 3 to 5 day window of client mismatch to server
The Telecom line is UNEFEECTED and remains in sync with server and client
WTF..
Sort it out, this is a fundamental issue that will have people drop this game in droves, limited casual game time windows and not wanting to waste it trying to login to a game.
 
I pay subs for any MMO , have done foe more than 20 yrs...yes aged and love Wildstar..that's another discuss
Wasting money gets old after a while	
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			Just ran into this problem this evening - odd, as I logged in fine last night from the same location! I've sent the trace thingy, for whatever good it will do.	
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I still have this problem :( and its stop me playing and a lot of my friends over here in new Zealand, when I started playing this game I thought wow this is great, so paid up for a year, then this client thing started, and I had to use a VPN to patch (thx Zebgorti Hotspot shield works great) every time I try to log on, not only that had to get a new video card because my old one wasn't up to it, (game would freeze and had to restart game with VPN).
I so hope this megaserver well fix it, or make it more worth playing, because there is just no one around when I do logon.
Still have a lot off trouble understanding why, when all other games are fine, even GW2 hot fix on the run, just say new game client, game well restart and you log off, get a drink, come back and log on again	
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Subscription cancelled due to this issue, have put up with it for many months but a fix seems technically too hard for NCsoft
 
best of luck guys, many more MMO fish in the sea	
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