Polly Sherman

Polly Sherman was a minor protagonist in the BBC sitcom . She is Fawlty Towers' long-suffering waitress and hotel maid. 
She portrayed by Connie Booth.
==Personality==
Polly is the hotel waitress during the series, and one of only four staff members seen there, the others being Manuel, Terry and short lived chef Kurt. Although she at one point claims to be employed part-time, she is shown working there as a maid, and is occasionally saddled with more duties than this, which she will often go along with for the extra money.
Polly is, by far, the most sensible character in the series, and often stands as the voice of sanity during Basil's frequent escapades. However, she frequently finds herself embroiled in ridiculous masquerades (such as pretending to be the voice of Mr. Stubbs' secretary in "The Builders" or pretending that money Basil won on a horse was hers in "Communication Problems") owing to her immense loyalty towards Basil. She will usually take his side over Sybil's to avoid being fired, and try hard to keep secrets of his from her. However, she does occasionally stand up to Basil whenever he acts particularly irrationally, such as slapping him when he throws a fit.
Although Polly is generally level-headed and intelligent, she occasionally shows signs of malice. Notably, in "The Kipper and the Corpse", after being bitten by the dog of an elderly guest, she laced its sausages with hot pepper, tabasco sauce and chili powder, giving it a nasty stomach ache. In "Communication Problems", Polly joins Basil in insulting the demanding Mrs. Richards and impishly presents Manuel to her, knowing Manuel would infuriate Mrs. Richards more. In "Basil the Rat", she attempts to get a man to purchase a painting she made, including lying that "It's for my sister's eye operation"; when he declines, she says "You bastard."
It is mentioned in the second series that Polly is an art student, which she has been studying for three years. It is not entirely clear what kind of art, or how good she is at it – in one episode, she draws an impressionist caricature of Basil (which everyone except Basil recognizes). In "Gourmet Night", she sells the new chef, Kurt, a portrait she's drawn of Manuel, and Sybil offers to buy one too, to annoy Basil. In "The Wedding Party", after Basil complains about her leaving a life drawing sketchbook lying around, he flicks through it and absentmindedly answers the phone "Hello, Fawlty Titties?"
Polly also speaks foreign languages, occasionally serving as a translator to Manuel and communicating in German to hotel guests in "The Germans".
==Trivia==
*Connie Booth and John Cleese were married at the time the show originally aired. This was likely referenced in the episode "The Anniversary".
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