145230-carbine-can-you-communicate-with-us-about-the-bot-problem-please

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Dear CRB,
 
So far all you've said was "we're aware" or "we need to be careful" but this is entering its second week and the player base would like more communication on this issue. The problem is frustrating enough without hearing anything from you.
 
What are we looking at: another week? month? patch? 
 
Are you aware of the severity of the issue?
 
Can you share some of the solutions you're investigating or at least inform us about the process? (Edit: No need to share specifics, obviously, but general acknowledgment would be better than nothing.)
 
Can the player base do something to help (besides reporting)?
 
You've been communicative around raid bug issues, but quiet about this one.
 
Thank you and good luck!
M.
			
				
	Edited October 25, 2015 by ManyWeAre	
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Can you share some of the solutions you're investigating or at least inform us about the process?
 
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			Carbine can't and should not discuss how they are or plan to deal with bots. If they publicly discuss their methods, that instantly gives the people who are botting information to beat their countermeasures much more quickly,	
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			Basically they can just make a post saying we know the problem exists and we're doing x# of bans a week while developing other methods to identify/counter the new method of botting.
			
				
	Edited October 24, 2015 by Naix	
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What are we looking at: another week? month? patch? 
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			I actually still haven't seen a bot yet. But then again, I avoid PVP in this game like the plague.  Are they only in BGs?	
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I actually still haven't seen a bot yet. But then again, I avoid PVP in this game like the plague.  Are they only in BGs?
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Also, you folks are tripping if you think saying more than "we're working on it" is going to tip the botmakers on how to change their bot code. There's a trillion ways CRB can be more communicative without revealing technical details on how they're dealing with the issue.
 
Every hour they spend silent and inactive about this, is an hour they loose new and potential players. Like someone's said in another thread: the absolute worst thing CRB can do about this is to sit back and work quietly while the player base, streamers, etc. get frustrated and tell their friends and followers how bad the issue is.
 
Games these days, specially MMOs, depend a lot on the community sharing videos, guides, etc. as you know. The bot issue is so absurdly bad it can ruin a game's reputation real fast. Thankfully, no one in the games press has been reporting on it...
 
Imagine this situation:
 
Player X, who hasn't played the game since last year, decides to check out Wildstar Reloaded.	They go to Kotaku or IGN or whatever to see what people are saying about this reboot.	First post they see is how bad the server issues were/are.	Second post they see is how BGs are run by bots.	Despite all the warnings, they decide to give it a shot, it's free after all.	They jump in their level 20-something from a year ago, queue for BGs.	8 out of 10 players on their team are bots.	Their team gets steamrolled and they lose in a few minutes.	No biggie, isolated issue, they try again.	Same happens.	Ok, one more go.	Same.	Alright, let's take a couple days break and try again.	Bots still rampant.
 
Would they stick around?
 
I'm still here because I'm much more invested in the game. But I quit last time because of constant annoyances like this that took weeks, sometimes months to be resolved, while the player-base steadily dwindled.
 
It's like coming back to a restaurant that serves amazing food, but the service is consistently awful and the management won't do much to improve it. After a few tries we move on.	
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Also, you folks are tripping if you think saying more than "we're working on it" is going to tip the botmakers on how to change their bot code. There's a trillion ways CRB can be more communicative without revealing technical details on how they're dealing with the issue.
 
Every hour they spend silent and inactive about this, is an hour they loose new and potential players. Like someone's said in another thread: the absolute worst thing CRB can do about this is to sit back and work quietly while the player base, streamers, etc. get frustrated and tell their friends and followers how bad the issue is.
 
Games these days, specially MMOs, depend a lot on the community sharing videos, guides, etc. as you know. The bot issue is so absurdly bad it can ruin a game's reputation real fast. Thankfully, no one in the games press has been reporting on it...
 
Imagine this situation:
 
Player X, who hasn't played the game since last year, decides to check out Wildstar Reloaded.	They go to Kotaku or IGN or whatever to see what people are saying about this reboot.	First post they see is how bad the server issues were/are.	Second post they see is how BGs are run by bots.	Despite all the warnings, they decide to give it a shot, it's free after all.	They jump in their level 20-something from a year ago, queue for BGs.	8 out of 10 players on their team are bots.	Their team gets steamrolled and they lose in a few minutes.	No biggie, isolated issue, they try again.	Same happens.	Ok, one more go.	Same.	Alright, let's take a couple days break and try again.	Bots still rampant.
 
Would they stick around?
 
I'm still here because I'm much more invested in the game. But I quit last time because of constant annoyances like this that took weeks, sometimes months to be resolved, while the player-base steadily dwindled.
 
It's like coming back to a restaurant that serves amazing food, but the service is consistently awful and the management won't do much to improve it. After a few tries we move on.
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			The funny thing is that I've been playing for two weeks, and I've yet to encounter a single bot. Where are these guys?  PVP?  Raids? Dungeons?  	
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The funny thing is that I've been playing for two weeks, and I've yet to encounter a single bot. Where are these guys?  PVP?  Raids? Dungeons?  
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https://forums.wildstar-online.com/forums/index.php?/topic/144545-bots-running-rampant-in-lower-level-battlegrounds/page-1&do=findComment&comment=1439857
 
that was three days ago. all i had to do was check the dev tracker and there it was. how many more times should they tell you?
 
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Carbines been pretty quiet the last 3 days so hopefully some good news is on the horizon. I personally don't pvp those years are over for me. I got out just in time before bots were all over WOW.
 
From my understanding these bots are only in the lower levels and one bg is that right?	
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you also say it has been two weeks. that was three days ago. you say they can say more, they say they can't.
 
so tell us, seeing as how you have some answers, what can they say that is goin to make you happy? they have a solution?they obviously don't. or are unwiling to sauy until they implament it. seriously, what info can they give you to satisfy you besides they are working on it?	
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From my understanding these bots are only in the lower levels and one bg is that right?
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you also say it has been two weeks. that was three days ago. you say they can say more, they say they can't.
 
so tell us, seeing as how you have some answers, what can they say that is goin to make you happy? they have a solution?they obviously don't. or are unwiling to sauy until they implament it. seriously, what info can they give you to satisfy you besides they are working on it?
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They've been communicating about and fixing raid bugs, store bugs and issues, signature rewards issues, etc. Look at the forums. There are dozens of posts about the bot problem. To make a comparison, if you're a PvE player, imagine queueing for a dungeon and half your group was bots that kept running into mobs, aggroing them, and wiping the group. Over and over again. For days.
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i see many little straw men that, when you look closely enough, will point you back to what everybody else has said, they can't or won't say for a good reason. either they haven't figured it out yet or they are not willing to tell us yet.
 
if they have been giving so much info on all those other aspects, and not enough (for you at least) on this, that must mean there is a reason.
 
now, if you would please answer the question. what else, besides we are working on it, can they say that is going to make you happy?
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Are you also a bot? Because I answered your question a couple posts ago.
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Doesn't matter anyway now. Some of those bots account are now in the hands of players, strolling around in lvl 70 Orange PvP gear with lvl 80 runesets yet without a clue how to play the game.
 
Why not be done with it and just offer to start at lvl 50 in PvP for a few coins in the cash shop.	
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Doesn't matter anyway now. Some of those bots account are now in the hands of players, strolling around in lvl 70 Orange PvP gear with lvl 80 runesets yet without a clue how to play the game.
 
Why not be done with it and just offer to start at lvl 50 in PvP for a few coins in the cash shop.
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You're trying to pick a fight and win an argument instead of contributing to a player-lead discussion that hopefully gives CRB some feedback on the game.
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You're trying to pick a fight and win an argument instead of contributing to a player-lead discussion that hopefully gives CRB some feedback on the game.
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Oh I know they're not hard to spot. I can pick one out within in seconds.
 
And yeah, we've also started to get bots with actual names. Last night "Mister Woo" and "Stealth Man" (not their real names, but close) were all over the 20's bracket. At first, I was like "YES! Actual team mates!" ... and then they both proceeded to run the same loop from our spawn, the the enemy flag, stand there for a couple seconds, then back to our base via the cave. Over and over and over again.
 
I did noticed that most "good" players had started ignoring the bots and just stuck to objectives and fighting each other. Heck, one game there were only three of us on each team, so we just had a big, very fun "arena battle" for the whole match. Probably the best fighting I've done since launch and it was in a match with 14 bots and six real player. hahahahahah :lol:	
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Unless they are named "ashdh fbfva" then you have no proof of that. I got full oranges in three days. It's not some miracle or cheating.
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