Monica (Touched by an Angel)/Synopsis

The story of caseworker angel Monica.
NOTE: Due to the show's long runtime, and how vast Monica's history is, information should be on episodes that have some level of significance or importance on her character.
==Before the series==
Monica's one of many angels brought into existence by God and sent to Earth at a certain point. She was stated to have been on Earth for at least 5,000 years. She started out in choir like the rest of the angels, then she'd spend a little while in "special appearances" – though it didn't last very long and she'd be transferred to search-and-rescue. 
While in this ranking, Monica would spend the next few centuries saving the lives of various people who were in peril, such as carrying people out of burning buildings, and catching falling people, and the like. Kathleen was a very close friend of hers during her years of search-and-rescue, working in floods, fires and travelers in peril. She taught Monica everything she knew about safe landings and was overall very gifted.
It was all very exciting for her, but she never got to spend more than a few seconds at a time on Earth and so could never savor the planet's merits. She also never got involved in any rescues involving bodies of water, as she was afraid of water due to the large flood God created and would always ask to be excused in those kinds of cases. 
Near Christmas 1909, Monica met beloved writer Mark Twain, who despite making millions of people laugh, was secretly depressed. His daughter Jean had a gift for Twain, meant for him to discover on Christmas, and Twain's housekeeper Katy Leery informed Twain that Jean had to slow down, and simply wanted to cheer him up, but Twain was too sad over the loss of his wife Livy, daughter Susy, and baby son Langdon. The next morning, on Christmas Eve, Jean would get sick and die in the bathtub, leaving Twain heartbroken. Monica comes to console Twain, while discussing her background as one of God’s angels, and God reason for creating humanity. Unfortunately, Twain wasn’t in the mood to worship God after what happened and told Monica to leave. Then on Christmas morning, Monica was sent back, much to her surprise, where Sam would talk things out with Twain about his temper, only for Twain to kick him out too. More depressed than ever and ready to give up on Christmas forever, Monica would suddenly notice Jean’s gift that was never opened, and would have Helen deliver the message – a song for his favorite Longfellow Christmas poem, with the verses Twain could never find, finally putting Mark Twain at ease.
On October 30, 1938, Monica was sent to deliver the message “Fear not” to various people when they got scared and paranoid and went on a frenzy after hearing Orson Welles’ “War of the Worlds” broadcast. A boy named Leonard Pound and his family were among the terrified people of the town, and they recklessly drove away in their car to a church. Leonard’s father Tom Pound had gone to investigate down the road where he thought there was a meteorite, and Leonard’s mother was convinced he was dead. But Leonard was determined to find his father, to the point where he wandered away from his family. An angel named Tess showed up and chastised the large gathered crowd for believing there was a martian invasion, despite there not actually being any proof, Leonard was already gone. Monica pops in to deliver her “fear not” message to the crowd, but the people mistook her for a martian and ran out of the church in fear, much to Tess’ frustration. Tess was upset with Monica for rushing in and scaring everyone, and dismissed her offers to help, sending her away. Tess was then confronted by an etiquette angel named Dottie, who called Tess out for being impatient, and pushing Monica away. She predicted that Tess and Monica were destined to be a great team. Meanwhile, Leonard reencountered the same girl he saw in the church, and they continued looking for Leonard’s father. An officer would later pick them up to address an accident, leading to Leonard finding out his father was dead. Monica would come across Leonard – who had wandered off into a forest out of depression – and was encouraged by Tess to help him out, who was making amends for how she treated Monica earlier. Monica has trouble soothing Leonard’s nerves, and is ultimately unable to help him out, leaving Leonard’s close friend Penny to find Leonard and help him grieve. Monica was depressed over her failure to help out, but Tess ensured her that this wasn’t the end.
From that point on, Monica and Tess would become close associates, sharing a supervisor-student relationship while they gradually became close friends to each other. 
In July 1944, a month after D-Day, Monica, was on a search and rescue mission to watch over Private Joe Faraday and help him become a hero. On the battlefield, Monica got caught comforting a dying German soldier, and gets taken prisoner and accused of being a spy when the sergeant dies from being shot. When a Private Homer accidently blows the squad's cover by revealing their position on a German radio, Monica encourages the men to write letters to their loved ones, and to make a pact that whoever survives will deliver them, which everyone except Joe agrees too. Monica and Joe help Eddie to a farmhouse, and Monica explains the truth about Stella to Eddie before he dies. Then later, Monica reveals herself to Joe, telling him that God loves him, but he had the choice to be a better person. After taking the letters from Andrew and giving them to Monica, she promises to deliver them. Joe felt like he finally did something important. But then he's shot by a German soldier, although Monica helps him compose a letter to Rupert before he fully dies.
Monica saved Earl Rowley's life when he suffered a near-fatal blow from an opposing soldier his age in the Vietnam War by bandaging him up and giving him what was intended to be a second chance and encouraging him to let his guard down and share his new life, and in 1991, saved the life of a young boy when he falls off a roof.
When juvenile delinquent Paul Ratcliff was on death row, he couldn't remember what had happened that night -- or the fact that he had killed Lauren Crayton -- so he asked God for clarification and suddenly Monica was there, who told him that God loved him and restored his memory, allowing him to remember that he did drugs that day, getting scared for some reason, and Mrs. Crayton trying to get him to listen. Then, after killing her over a misunderstanding, Ratcliff remorsefully begged for Monica to kill him, but instead she had him remember Mrs. Crayton laying in her deathbed, using asking the lord to forgive him during her final moments-- leading him to realizing just how loving and forgiving she was, which affected him all the way to the present day.
After a while, Tess thought Monica would make a great "case worker", as saving lives was one thing, but saving souls, futures and families was a whole other. 
==Season 1==
After doing a great job on rescue with a 747, Monica would receive a promotion from God, being taken off of "search and rescue" and becoming a "caseworker", which meant she could officially take human form for more than a few seconds. For her first official case given to her by Tess, Monica was to find a boy named David and stay close to him as he was going through a lot of trouble. She went on a northern bus and at a rest stop, where she came across a boy stealing someone else's money, whom she made give it back. On the bus, she'd learn the boy's name was actually David – and therefore was her case – and that his mother and sister were apparently dead. After protecting him from bullies, she takes David home and becomes his new nanny. When Adam pulls up nearby in an ambulance and Monica asks for information about the Morrow family, he informs her that David's mother was still alive. She'd have a chat with David at school where he reveals his mother ran away at some point, and then Monica promised to bring her back. She briefly resigns from being David's nanny and has Tess take her place while she finds out more information about Mrs. Morrow. She mistook one of the waitresses in a cafe as David's mother and she turns out to be a wanted fugitive. But it turns out the other waitress was his mother. She tries to drive away, but Monica stops her and tells her that David missed her and she had to accept her daughter's early death, and stop running from her past. But she's still too ashamed to go back, forcing Monica to pray to God to make things right between the family. Just as it seemed hopeless, the lady drives up in her red Cadillac, with Monica's having convinced her to return home, thus reuniting the family. In gratitude, the woman gives Monica and Tess her car, which Tess gladly accepts as the duo would often use the Cadillac for travel.
For the next year or so, Monica would continue to work on cases, where she'd give messages from God and provide guidance to people, while at the same time learning some lessons of her own. 
In the Christmas episode "Fear Not!", Monica's next case involved a troubled teenage boy named Joey whose only light was his close friend Serena. Joey was taking part in a Christmas pageant in a church, where Serena gets nervous due to being stuck in mid-air for an angel scene and barely managing to get down, and Joey tells her she didn't have to play the angel if she was too scared. Monica and Tess would find them waiting to be picked up, and when Joey expressed how much he wanted to get home before it got dark, Monica takes the two of them to Joey's house. When they arrived at Joey's house, Monica learns from Wayne about Joey's tendency to freak out when it gets dark, and she in turn informs him of Serena's fatal viral heart disease. During further rehearsals, she'd learn that Joey was afraid of the nighttime because people who went out at night didn't usually come back – and also because his parents disappeared and died during the night. Wayne tries to explain Serena's situation to Joey, but he doesn't want to listen. But the next day as Joey and Serena are walking home, Serena would start coughing and pass out, forcing Joey to carry her home and Wayne to pray to God for help with Serena's fatal condition. After doing so, Adam, an angel of death, would appear at Wayne's need – alongside Tess and Monica – and he'd soothe Serena before singing to her. Joey finds Serena lying in bed where she informs him of her condition and makes him promise to play the angel role and take care of her stuffed doll, which Joey has difficulty finding. Joey would make a crying plea of hoping to honor Serena's wish, to which Monica shows up and consoles him when he discusses regret over trashing the set and how much he'll miss Serena. But when Wayne still makes him stay home for destroying the pageant set, Monica confronts Wayne and tells him that despite losing faith from God due to not always being answered, Joey simply wants support, especially with his friend about to die, and that helping him may restore his faith. She encourages Joey to face his fear of the dark and keep his promise to Serena by attending the pageant, even giving him her stuffed bear. 
Season 2’s “The Feather" served as a follow-up to the aforementioned “Fear Not!’’ which takes place the day after the church pageant where Monica played the angel role, and yet Wayne still doesn’t believe in miracles or angels despite being a first-hand witness. At church, a certain man would overhear some of the buzz relating to the miracle and the angel, and lie to the mass public about being a key witness, even calling the news and posing as a fake preacher to feed off everyone’s awe. Joey and Wayne would then become the guardians of an abandoned baby, but when the duo find out about the man “Pastor Charles” and witness him spreading false claims of being blessed by God, Wayne was disgusted at his con artistry, but he was surprised that Monica knew Charles was actually his brother, this nearly convinces him they really was a God, but Wayne still doesn’t want to believe in him. Wayne confronts Charles over his scam and tells him to quit, but Charles threatens to call the police on him about the missing $20,000 and separate him from Joey, leaving Wayne scared to deal with Charles. Wayne tells Joey their relationship with Charles during a ride home, but refused to let Joey see him, so in rebellion Joey snuck his baby out of the hospital and went to the church to see Charlie, wanting to be smarter. Wayne showed up moments later, and the duo would reveal to everyone that Charlie stole Joey's feather and claimed he found it, and that Charles was really a con man pretending to be a preacher, who stole money. The crowd turns on Charlie immediately and Monica would show up in person and reveal the real reason she was there on Christmas Eve: she was a gift for the selfless people in the church. She then points out that they ignored a small voice and trusted a lie and she made Charles return Joey's feather. Charles sees the error of his ways, and regretfully reconnects with his brothers.
In "There But for the Grace of God", Monica has case where she's temporarily stripped of her angel powers in order to be able empathize with poor and homeless people from their level and help them out, especially with Pete's wife being dead. At the same time, she'd learn to not take the people in her cases for granted.
==Season 2==
In "Interview with an Angel", it had been a year since Monica became a case worker, and her next assignment was unlike any she had ever done prior. She was to answer a newspaper ad and help out a journalist who was looking for an angel. Upon meeting the editor and revealing she was an angel, the editor didn't quite believe Monica, but she found herself in an interview talking about essential milestones of her long angel life, including her time as a search and rescue angel, and a case where she has to reason with a sergeant with a grudge on a man whose life on the line because he killed his kids on the road while drunk. But when Monica finished her story, the interviewer thought her story was a fairy tale she made up and still doesn't believe in angels. But then when she stopped midway on the street, she noticed Henry and Monica mysteriously on the other side, and is saved by the same man whose life was previously on the line right before she could be hit by an oncoming bus. 
"Sympathy for the Devil" has Monica re-encounter her former friend Kathleen who had since gone rogue at some point. Monica's case dealt with a father and son, and she was crestfallen to see that her closest friend chose the dark side. Kathleen was taking advantage of Matt and Ty Duncan's hostility and tried to ensure that they stayed apart using subtle but crafty tactics, but Monica was close by trying to convince Matt to be more honest with his son and open minded to his father. Monica tried reasoning with Kathleen, but she enjoyed being on the other side, and continued being a negative influence on the family, though Matt still had some love for his father and thus wasn't completely affected by Kathleen's influence. Kathleen was impressed by Monica's capabilities and stated she wouldn't underestimate her next time.
"In the Name of God" has Monica and Tess travel to check on one of Tess's oldest friends and past assignments, Tim Porter, only to realize there were racial slurs on a nearby house. The duo would learn the woman inside was planning on opening an AIDS hospice for children, but various people were plotting against her as shown when she barely survives a car bomb used on her. Then Tess would find out about a white supremacy group that Timmy was a part of, leading to Tess letting her anger get the best of her and aspersing them and their actions. Said outburst would result in her being temporarily replaced by Sam, another angel. When Monica goes to the hospital, she reminds Joanne that people would live in fear unless she took a stand against them. Monica and Sam would work to cover and remove the xenophobic graffiti on the wall and encourage the nearby neighbor Jerry to assist in standing up to the white supremacy leader. Tess would settle down and rejoin the others as they confronted Frank Littleman, who was really Satan in disguise. Tess and Monica explained that Satan was feeding off of Tim's fear, pain and hate to use his leader skills for evil and corrupt him, and although the angels had the ability to show Satan, it was up to Tim to cast him out and put his hateful feelings aside.
Around this point, Monica would regularly be involved with an Angel of Death named Andrew, a close friend of Tess who usually showed up when certain people were near death to so settle their fears and take them to go to heaven.
In "Jacob's Ladder", Monica accidentally goes to 801 Cedar Street, Jacksonville, Florida when she was supposed to go to Jacksonville, Illinois. Tess shows up to inform Monica about the error she made, though Monica still decides to help the lazy man in Florida by cleaning up his messy house. She then picks up a bag from under his bed, but the police abruptly break in, catch her with the bag and arrest her. When put on interrogation for seemingly being a drug dealer/buyer, the police couldn't find a lot of personal information about her, and Monica tries to explain that she had a mix-up between where she was supposed to go, and simply wanted to tidy the man's place up and had no idea there were drugs in the bag she had. The officer didn't believe her story, including when she informed him she was an angel. She's then put in court for the false crime, but she was unable to get any representation or much contact from other angels, and was even stripped of her powers. Eventually, Monica’s assigned Jake Stone as her lawyer, and Monica convinces Stone to allow the judge to grant a hearing to establish competence, and she’d stay in the state mental hospital until then. She’s placed in a room with a lady named Claire who also claims she’s an angel. Monica’s given medication which makes her temporarily irritable, but when she’s sober again, she’s completely sane, except Ellen and Jake Stone didn’t want to testify for Monica being an angel as they were scared they’d lose their credibility. On the day of Monica’s hearing, the court reviewed the details relating to Monica’s case. Dr. Arnovitz believed incarcerating Monica would put her life in jeopardy, but was willing to provide her psychotropic drugs, unaware of whether she was insane or not. Mr. Stone realized Arnovitz didn’t even know whether Monica was sane. Then the woman from Illinois intended to be Monica’s case went to stand and explained she was reasoned with by Tess who was filling in for Monica. The judge still didn’t want to place Monica on trial as an angel, forcing Jake to intervene and call out his hypocrisy with belief in God, and let Monica hear herself out. When the court was adjourned for an hour, Jake Stone explained how was a Vietnam veteran who used to pray for angels, and lost hope when none showed up and nobody put a stop to all the pain and misery, believing God abandoned them, and yet there a mysterious nurse named Claire would was always there when they needed her and turned out to be an angel. Back in court, Monica had all of her charges dropped as nobody could disprove the existence of angels, but she wanted to go back to the mental hospital in order to bring hope to Claire giving up her freedom to help another, much to Jake’s absolute frustration. In the hospital, Monica would talk with Claire again with newfound knowledge of her actions in the Vietnam War, and remind her that God hadn’t forgotten her, but rather she forgot who she was, and she promised to help her return. Thanks to some encouragement, Claire’s able to regain her spirit and delivers to Jake a long overdue message.
"Lost and Found" has Monica reencounter her ex-mentor/friend Kathleen as the latter became a police investigator's girlfriend to get close to him, impress him with her premonition abilities, and take advantage of his insecurities with falling to find a lost child 15 years ago. Kathleen nearly manages to get to the investigator by torturing him with the memory, but he’s able to hold on to some hope thanks to some belief in God and angels. But when he’s about to reach his breaking point Monica reveals her angel status and reveals that Kathleen was feeding off Frank’s guilt and manipulating him, which leads to Frank telling her to leave as he learns Kathleen was actually a fallen angel, and regaining the will to work at his job.
==Season 3==
The season premiere “Promised Lands” opens with Monica being unable to help out a family without a home or enough money and nearly giving up, before Tess has her stick around. Dr. Rogers had allowed the Greene family to move in with him, but abruptly passed away before they got there. Russell, the patriarch of the family, had lost his job when the factory he worked for closed down, and the family had to find a way to adapt to their new location and make a living. Russell goes into an emotional, conversational prayer about how he didn’t know what to do in this current state, and he blamed himself for the condition they were in. Russell would go to New York to talk with a woman who became a doctor, but she refused to help out claiming she wanted to get out of that place, despite her current profession not making a difference and making her a lot of money, much to Russell’s frustration. Russell started to lose his faith in America, viewing the people as selfish and wanting to benefit themselves, until Tess helps him gain enough money to take the bus all the way home and encourages him to reconnect with his family and not be so afraid of the future.
"Random Acts" has Monica in absolute disbelief over a senseless, violent act she was unable to prevent, which made her question whether she was even the right angel. For the case, Mike O'Connor confronted one of his students Robbie Hawkins for not returning a video camera only for Robbie to state it was stolen. Mr. O'Connor buys a replacement, just as Monica became the class' student teacher. A pair of teen criminals threaten Mr. O'Connor so he’d let them use his car, and made him drive to his place where Danielle takes his dog, although Monica was secretly by his side guiding him. During another drive, O’Connor would realize one of the crooks was a former star student of his and tries to convince her to change her ways by reminding her of her achievements as a student. Lucas forces O’Connor into his back trunk, but Danielle begins to have guilt for her actions, and abandons Lucas to chase O’Connor’s dog. Monica’s somehow unable to open the back trunk to get O’Connor out, but Danielle returns and explains that she was loyal to Lucas since he got her out of a bad situation. After having Mr. O’Connor listen to a tape with his students thanking him, Lucas would force O’Connor out of the trunk, and shoot him. Lucas and Danielle were pulled over by an officer, and Danielle realized a camera from the truck filmed O'Connor's shooting, and she and Lucas were taken in for questioning. Monica would blame herself for being unable to prevent the shooting and later on, the officer would ask O’Connor’s class if they had information that could help him. Monica knew Robbie had borrowed his teacher’s camera and convinces him to show the police the footage he got on camera to try and help O'Connor even at the risk of getting in trouble. This would pay off as his teacher had a chance of survival thanks to Robbie.
“Sins of the Father” has Monica become a journalist for a young black prisoner named Luther Dixon who killed a police officer. The prisoner would tell Monica the story about how he joined a gang that would sell valuable items and weapons for money. He hated how his father abandoned him despite Luther looking up to him, and Luther's actions led his younger brother to disregard his mother and follow his example. Monica would realize the man in the cell next to Luther’s was actually his father Willis Dixon and encourage him to “leave some truth behind for [his] sons” before he was executed. Luther’s able to identify his father after seeing his scar, but he only got angry over him abandoning the family. Monica convinces Willis to talk with his son, and he’d explain that he got his marks because he was scared, and didn’t listen to angels in the past. Monica would console Luthor with his father’s execution, but makes Luther talk Samuel out of gang life with the harsh truth. Unfortunately, Luther’s still forced to serve a life sentence for his actions, much to Monica’s dismay.
“Groundrush” has Monica’s next case be a plane pilot named Scott Walden, whom Monica admired for flying medical supplies to rural hospitals for free, and having a lot of good deeds to his name. Tess warned Monica that good deeds didn’t necessarily make a good man, but Monica ignored Tess’ advice, continuing to be awestruck when Scott claimed to be a loving substitute father figure for Jeremy, and wanted to fly his girlfriend to Mexico and marry her. But before they could take off, an FBI agent places Scott – referring to him as William Grunwald – under arrest for murdering a high schooler due to matching fingerprints to the culprit, but Monica thought they had the wrong man. Scott himself denied having any knowledge of the prints, but Jeremy and his mother were unsure of whether they could trust Scott after hearing about the accusations. Monica would give Scott the keys and allow him to make an escape believing she was giving a good man a fighting chance, only to find out from Andrew that Scott was indeed William Grunwald. Monica's reprimanded for breaking their law and letting Scott/William escape, especially by Tess who reminded Monica she was supposed to help William face his life and has her taken off of his case to not have him escape further. But Monica covers for Tony, and confronts him and Scott again where Scott admits to killing the victim, right before he gets away a second time, leaving Monica absolutely heartbroken over what went down. Sam arrives to explain that although letting the man escape was bad judgement, her dishonesty towards the agent meant her existence as an angel was threatened, and she'd have to go to the Netherworld. She'd meet up with Scott and reveal her angel status although she was worried she may be relieved of her duties. Scott confessed that his murder of the high schooler was due to the highschooler (Brian) being his sister's date to senior prom and raping her, and the murder was to protect his sister. Monica responded by saying Scott had lost himself and his sister in his 20 years of lies, and she almost lost herself. The two of them had to ask for forgiveness to return to the mortal world where Scott would finally get married and reveal the real story of what he had done. 
“The Sky Is Falling”: Monica’s forced to return a past assignment of hers, Leonard Pound (who she was involved with on Halloween 1938) who lived a full rich life and became a famous writer, but after his wife's death, he isolated himself from everyone, including his son and granddaughter. Monica would pose as a nurse to begin and help, but she couldn't get too far with him, even when consoling him about his wife's death. When Leonard’s forced to relisten to Orson Welles’ “War of the Worlds” broadcast from 1938, it makes him think back to his childhood and Monica think back to how she and Tess first meet.
In “Clipped Wings” Monica has yet another re-encounter with her former friend Kathleen, on her way to her evaluation. Kathleen stated she had hers a few floors down from where they currently were. Monica still felt betrayed over Kathleen choosing to turn against God, and was set to go to suite 2425, but Kathleen uses her powers to alter the sign number for suite 2420 (psychiatry), and leads Monica astray by having her go in the wrong suite, and be late for her evaluation. While Monica talked with a file clerk named Jodi (whom Monica thought was an angel) about her past cases, Tess and Andrew had to attend Monica’s evaluation, where Ruth – Tess’ former supervisor – would take note of the times Monica was scolded by Tess. Since Monica wasn’t present to defend her case, Ruth had Monica suspended, and revoked of her angel privileges – including her credentials and access to powers. Tess was frustrated that Ruth didn’t even bother to find out the reason for Monica’s absence and spoke on Monica's behalf, stating that even though she had judgment errors, and made mistakes, her experience had changed her. Andrew finds the room Monica was in, and tells her she had to go to her evaluation quickly, but Monica wanted to stay behind so she could console Jodi about her feelings. But shortly afterwards, it’s revealed that Kathleen was posing as Jodi, to make Monica miss her evaluation. Monica tries to get to the session, but it’s already over, leaving Monica feeling like a fool. Tess returns to Ruth’s office and addresses that Ruth was once Kathleen’s supervisor and that Ruth first became strict and rule-bearing when Kathleen turned on God’s belief and her. Tess informed her that Kathleen had free will and yet chose to turn to the dark side, but since Ruth blamed herself for what happened, she shut herself out and forced other angels to pay for what Kathleen did. Monica prays to God and asks him to forgive Kathleen and give her a second chance. Then later when she personally confronts the Angel of Angels, the tells him that she didn’t care if she got demoted, as “[she’d] rather be a doorkeeper in the house of [her] God, than dwell in the tents of wickedness“, and that she’d never shut God out of her heart. The Angel of Angels recognized that Monica had a good heart, and loved humans, and that despite her mistakes, she placed another before herself twice earlier that day (once with a friend, and once with an enemy), leading to Monica passing her evaluation and having her duties expanded, while still being with Tess. Monica would reencounter Kathleen, depressed that she was denied a promotion as a caseworker for the other demonic side, Monica states Kathleen could still return to God and that he was forgiving, and Kathleen genuinely reforms herself.
In “Amazing Grace”, Monica would temporarily become blind for a “Watch and Wait” assignment having to rely on Josh to be her eyes for the time being, but doesn’t complain about it and even  helps Josh out, advising him to look with more than just his eyes. Although she still appears to Michael Burns at his lowest, and would eventually regain her eyesight after her assignment was completed.
In “Last Call”, Monica’s given an assignment to provide a single miracle to a person of her choice at a tavern, however she’s extremely conflicted over who to choose as she noticed nearly everyone was in a desperate and/or miserable state. When she personally tells everyone in the tavern she was an angel, most of the people mocked and laughed at her, though she’s later able to prove she was the real deal to the people in the tavern. Mr. Burns – after insulting most of the people in the bar – would express his guilt over shooting Noah years ago and wanted to do anything to make up for it. He asked for Noah to be healed, but Monica stated that simply healing Noah wouldn’t change the past, and it wasn’t the miracle he needed, she instead suggests that Noah should try to make amends with Mr. Burns so they could both be healed.
== Season 4 ==
The season opens with “The Road Home” where Tess and Andrew suggested that Monica may have an unhealthy addiction to coffee and related foods, but Monica responded that she could quit at anytime, which Tess was skeptical about, leading into Monica’s next case. Joe Greene would indirectly cause a car crash with his road rage, with a man and his two sons caught in the crash, but Joe manages to rescue Matthew, the younger son, before the car blows up. Monica would pose as a social services conselor, as she reassures the wife/mother of her dead husband and older son, and tells her about the Joe Greene. The woman would track down Joe at Chicoey Creek and personally thank him, but he’s hesitant on going to the hospital and checking on Matthew. He’d ultimately, go through with it and while at the hospital Monica would reveal herself as an angel, but Joe would get nervous and try to run away, leaving the hospital with Nathaniel and driving off, only to be stopped and chastised by Tess. Monica would inform Joe that he was in peril due to his self-hatred from harming a stranger, and that even though he had slipped near the edge a couple times, God called him back every time and loved him despite his faults. Joe would gain the courage to admit to Russell that the accident was his fault, and he’s furious with Joe.
In “Jones vs. God”, distraught farmer, Justinian Jones, was frustrated that every town near his area around Clarion, South Dakota was getting rain except Clarion itself leaving the town in the drought. He got angry at God for seemingly leaving the town dry deliberately, and Stretch would give him the idea to sue God, despite some of the others thinking Mr. Jones was crazy, and saying it wouldn’t make a difference. Sure enough, Mr. Jones’ case would be taken to court, where Tess would represent God with Monica as Tess’ witness. Aside from Justinian Jonas having issues with his farm dying out, Mayor Risa Hoigard’s newspaper business was dying out, Gordon couldn’t get any work despite graduating high school and his friends moved away. Tess would call Monica to the stage as her first witness, and an angel of God, and Monica would list examples of when some of the people in the courtroom were benefitted by God. Then Mr. Jones would ask Monica why God created the drought, to which not even she knew, and when he accuses him of deliberately withholding rain from the town, Monica addresses that he doesn’t praise God when there was rain, and yet blames him for mishaps. Mr. Jones was unsatisfied with Monica not knowing the outcome and demanded answers. After a recess, God would deny Mr. Jones’ request for rain. Monica points out that none of the people in the courtroom asked him for guidance or direction, and that although God allowed the drought, they were all responsible for their faith, and should give him a chance. Mr. Jones calls the case off, feeling it was pointless to go on, and decided to get an auctioneer. Mayor Hoigard invited everyone to a potluck picnic before the auction, but Mr. Jones was too depressed to say grace for the food. He’d sit alone where Monica would tell him God did have a plan, as Mr. Jones needed the community even more than he needed rain. Mayor Hoigard stated that with the people putting together what they had, Mr. Jones could have enough to get through the winter, and the townspeople each chipped in, only for a large rainstorm to occur anyway, canceling the auction.
In “The Pact”, Rafael had an assignment in New York involving a depressed securities executive, who wanted to quit his job, but he tired of the city life for a while due to having so many recent assignments there, and offered to switch assignments with Monica. She accepts, and Rafael takes Monica’s place, aiding Tess and Andrew in a case involving a girls’ camp. Rafael became the temporary camp counselor having to look after some troublesome girls. Monica would arrive for the case and have to look after a certain group, as she took over as counselor. The girls were HIV-positive and scared they might die. Monica went to the aspen room and gave the girls medication. Erin was scared of dying all alone, and was comforted by Andrew, Melaine was sad over her Spanish mother’s death, and was comforted by Rafael. Kim would collapse on the field during a softball game, but managed to work things out, Abby Fontaine was getting picked up by her mother out fear of her getting sick, and was comforted by Tess, and yet something would occur to make all of them lose hope and trust in the counselors, and the girls didn’t like being unsure of when they’d die and just decided to kill themselves early and get it over with. Just as the quartet’s about to prison themselves with pills, Rafael would sing the Spanish lullaby Melanie’s mother used to sing, leading her to back out of her suicide attempt, and Monica and Andrew would tell the rest they each had a reason to live, and even with the disease, their spirits were the real life. This slowly convinces them to choose to live.
“It Came Upon A Midnight Clear” has Monica and Tess spend another Christmas with the Machulis brothers Wayne and Joey, two years after their last visit. Joey accidentally breaks a glass angel that was meant to be put on top of their Christmas tree. While Wayne went out to a distant mall for a replacement angel ornament, Joey stayed at the house, worried about Wayne potentially getting caught in a powerful snowstorm. Monica arrived, soothing his fears and telling him about her encountering with Mark Twain in 1909. Wayne would arrive on his way back, but he’d crash his car being unable to properly see. Tess and the sheriff would arrive to inform them that they couldn’t find Wayne in his car, and she’d go out and search for him. Midnight arrives, signalling Christmas, but Wayne still isn’t found by then, leaving Joey worried that Wayne may be dead, and he gains a distrusting of God.
In "Breaking Bread", local store owner, Matt Colletti, gets involved when a pair of white men attack his black assistant Jeffrey. Jeffrey's aided by another black man, Steven Evalgia, only for the white duo to beat up Steven instead. Jeffrey informs Matt of what's going on, and the latter calls 911 for backup with both injured black men, with Steven being sent to a hospital. Matt’s questioned by Andrew and a state attorney officer about any knowledge of the attack, but Matt denies knowing or seeing anything related to it. That day in church, Tess did a speech about Steven and his family, and calls Matt to the stand so could speak in honor of his late mother and honor her with a stained glass window, then Tess states that what happened to Steven was an act of hate and encouraged the people in the room to do the right thing and fight back against the hate. Monica would get hired as Matt Colletti’s baking assistant and two men went into the bakery asking if Matt saw anything related to the beating the other day and overall acting very suspicious, before having to leave. Matt gets a call that his church window was broken, but Matt didn’t want to return to church due to not having a lot in common with the current residents. Tess informs Matt that he was a chosen prophet, and that as a prophet he was to stand up against the evil that had invaded the town – a white supremacy group known as the Aryan Patriots. Meanwhile, Andrew organized a neighborhood meeting for updates and to inform people about how to deal with hate groups. Matt still didn’t what to get involved with the issue, despite the hate group going after him, and Matt angrily told Andrew to stay out of his case. Matt would visit Steven in the hospital, where he thinks out loud about how he didn’t think anyone would believe over what he saw, which Monica overhears. At the meeting, the angels where quickly able to gain support to fight back against the supremacy group. With Monica, in particular, volunteering to help organize a community group to fight against the white supremacy group. Matt tries to ignore it again, but a thunderstorm, along with one of the church attendee’s places getting trashed, and an argument forming, leads to Matt finally confessing that he was the witness. In addition to seeing the two men, Matt also saw someone else overlooking everything, who he claims was the devil, but most the others thought he was exaggerating, except for Monica who believed him due to her experience prior. His building suddenly explodes as the two manage to evacuate just in time, and Matt started to lose hope in everything right as the angels revealed why Matt was chosen. Later, Mr. Colletti would talk with the authority – who still thought he was crazy – about what he saw with newfound confidence, and takes a stand with a crowd a followers forming behind him. Upon encountering the two criminals, Matt would reveal that Derek had back them up earlier, because he was the devil himself, he was corrupting them into spreading hate and him to he scared, only for Matt to express how he wasn’t afraid due to being supported. The townspeople sent Satan out of town while the duo criminals are arrested.
In “Seek and Ye Shall Find”,  Monica and Tess were driving to Savage, Mississippi for their next assignment, but Monica was unsure if they were lost, and their car ran out of gas. Luckily, they happened to stop near a gas/bus station where Monica’s next assignment, Dr. Chester Crayton, was -- who had forgotten his identity and his faith. Monica tries to pick up a discarded cigar, only to slip and fall on the ice, and hit her head, causing her to forget who she was and her faith in God. She’s taken indoors out of the cold and comforted by Effie, though Monica has no idea where she is. Dr. Chester Crayton somewhat impatiently examines a frightened Monica. After hearing a piece of a news report, Monica begins to vaguely remember a quote Tess stated earlier: “seek and ya shall find”, and Effie and some of the others would bring up God and what he had done. Dr. Crayton points out that his wife was killed by an imprisoned criminal who was set to be executed and he wanted to head down to the prison he was in and watch the criminal die. Later on, Andrew would show up and would inform him that she had lost her memory and didn’t know who she was, leading Andrew to tell her she was “on a journey that no one else could take for [her]”, but suggesting that she find out who God is for a clue on her own identity. Brother Jim, a bible salesman, steals Effie’s money, but when Monica tries to reclaim her bible --which Jim stashed the money inside-- Monica’s accused of stealing Effie’s money and the Colonel calls the sheriff on her. Monica began to feel more hopeless than ever and started crying, but Sue Ellen's boyfriend, Skeeter, teaches her to pray. Monica’s prays to God hoping to understand him, and she ends up restoring her memory, but then the police arrive and handcuff her. Effie decides to give Monica the money after seeing she was in trouble, which would single-handedly remind Monica of who God is and her own identity. She reveals herself to Effie, who is delighted to finally see an angel. Later at the prison, the murderer asks the Dr. Crayton to forgive him for killing his wife. He ignores the request as the execution about to occur. Monica appears to the doctor and begs him to forgive Paul Ratcliff as a means of achieving peace in his own life. The doctor suspends the execution so he can tell the murderer that he has indeed, forgiven him.
== Season 5 ==
"Saving Grace" has the angels get involved with yet another assignment with the Greene family. It's been a year since Joe has gotten in the car accident, and while the Greene family was remaining in Springville, Joe was leaving on a plane to Turkey for work. At the same time the family was receiving mysterious letters addressed to Joe. Monica becomes the new teacher for a young boy named Matthew Mills and his class. Meanwhile, Matthew's mother, Sandra was not over Joe being responsible for her husband and older son's death, and Tess and Monica discover that Sandra was writing the ominous letters to Joe. She was also developing a drinking problem, and becoming increasingly aggressive to Matthew, much to the poor boy's terror. As Sandra's mother is leaving the house the next day, Monica reappears near her house, and encourages Sandra to abandon her drinking problem, put her bitter feelings aside, and be there to support her other son. Matthew was depressed to the point where he sets off a match and accidently causes a massive gas explosion which he's near-fatally injured from. Sandra gets upset again, writing another harsh letter to Joe and kidnapping his son at the park, holding him hostage in her car, and threatening to kill him if her son died from the explosion. Nathaniel would inform Sandra that his father was in Turkey, and therefore couldn't get involved with her. She realizes she was out off her mind with the methods she was willing to resort to gets nervous. Nathaniel has a talk with her as Sandra shows remorse and eventually tries to drive him me. Monica encourages Nathaniel to tell someone about the dangerous situation Sandra placed him in, although he's too nervous to tell his family the full story. But after starting to feel guilty, Nathaniel confesses that Sandra held him hostage, and Russell calls the police. Tess catches Sandra trying to drink more booze, and confiscates the bottle, and chastises her for using her "tragedy" as an excuse to get drunk and ignore others. She tells Sandra to face her alcoholic problems, and get over her issues. Sandra goes to the Greenes home and apologizes to Nathaniel the family for taking out her anger on them.
== Season 6 ==
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== Season 7 ==
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== Season 8 ==
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== Season 9 ==
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