100725-request-a-senior-customer-service-rep-review-my-tickets

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Here is my ticket, The ongoings of which have been absurd.  The ticket has been chained across 3-4 different ticket numbers and is still not resolved.
 
Here are the ticket numbers.
 
https://support.wildstar-online.com/requests/566311
 
https://support.wildstar-online.com/requests/718468
 
https://support.wildstar-online.com/requests/950883
 
If this is not handled correctly, then I am cancelling my sub.  Its clear cut and now in your court.
 
 	
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			but if you don't post details, we can't make fun of you, or show you its really your fault	
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Almost 1 month ago, I experienced a bug while playing.  My client crashed several times within a few minutes.  Upon logging back in and playing a few hours, I went to repair my gear.  Just before repairing I noticed that I only had around 80 gold to my name.  A couple hours prior to that I had nearly 6 platinum.  Since I had played for a few hours before noticing it and doing several quests.  I can only assume that my game encountered a bug that reduced my total gold down to 50 gold.  I had seen that some other players had a similar bug that flagged their accounts as guests and cut their currency off at 50 gold, capping them.  I assume this happened to me, which is why my gold total dropped.  
 
NC Soft keeps closing the ticket without a proper response.  They cannot tell me what happened to my money.  I then had to sell a CREDD in order to get the money I needed just to be able to respec and repair my gear.  It has been a big circle jerk and I'm tired of dealing with it.	
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			is it still happening? or was it just once? 6 plat is nothing to rage over imo	
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Here is my ticket, The ongoings of which have been absurd.  The ticket has been chained across 3-4 different ticket numbers and is still not resolved.
 
Here are the ticket numbers.
 
https://support.wildstar-online.com/requests/566311
 
https://support.wildstar-online.com/requests/718468
 
https://support.wildstar-online.com/requests/950883
 
If this is not handled correctly, then I am cancelling my sub.  Its clear cut and now in your court.
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			I lost 95% of my currency when it happened.  It was a big deal to me,  and the point of it is a big deal.  If I do not have faith in the systems in which I use to play, then I will not play within those systems.  What happens if I lose 10 plat tomorrow and go broke again?  If they cannot solve this issue, then I cannot pay for this game.  Its simple to me.	
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According to support, I bought a "side flare" accessory for a hoverboard that I don't even use.  The cost was 5 plat.  Can I say LOL?  Why is there no purchase confirmation to such poorly designed and high price items?  The currency colors are vague at best when trying to see what something costs.  If you mouse over it does not specify if it is copper, silver, gold or plat.  There was no need for me to buy such as item.
 
The support in this game is garbage.  No refund, no consideration, no capability for the support staff to do anything helpful.
 
My response to that?  I cancelled my sub.  Garbage in, Garbage out.  I'm done.	
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Almost 1 month ago, I experienced a bug while playing.  My client crashed several times within a few minutes.  Upon logging back in and playing a few hours, I went to repair my gear.  Just before repairing I noticed that I only had around 80 gold to my name.  A couple hours prior to that I had nearly 6 platinum.  Since I had played for a few hours before noticing it and doing several quests.  I can only assume that my game encountered a bug that reduced my total gold down to 50 gold.  I had seen that some other players had a similar bug that flagged their accounts as guests and cut their currency off at 50 gold, capping them.  I assume this happened to me, which is why my gold total dropped.  
 
NC Soft keeps closing the ticket without a proper response.  They cannot tell me what happened to my money.  I then had to sell a CREDD in order to get the money I needed just to be able to respec and repair my gear.  It has been a big circle jerk and I'm tired of dealing with it.
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If this is not handled correctly, then I am cancelling my sub.  Its clear cut and now in your court.
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			While I sympathize with your issue somewhat (I mean, you did lose money because you accidentally purchased an expensive item), why are you posting this in the General forum?	
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			https://forums.wildstar-online.com/forums/index.php?/topic/101617-customer-support/	
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			Why a Senior Customer Service Rep? Why not just say the Emperor of the Universe? May as well shoot for the stars man.	
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So you're going to quit because you clicked something and bought it.
Seems legit.
 
In other news, there's an addon for that.	
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