Dunkin'

Dunkin' or Dunkin' Donuts is an American multinational coffee and doughnut company, as well as a quick service restaurant. It is one of the largest coffee shop and donut shop chains in the world.
==History==
Bill Rosenberg opened Open Kettle in 1948, a restaurant selling donuts and coffee in Quincy, Massachusetts, but he changed the name in 1950 to Dunkin' Donuts after discussing with company executives. https://www.latimes.com/archives/la-xpm-2002-sep-23-me-rosenberg23-story.html He conceived the idea for the restaurant after his experiences selling food in factories and at construction sites, where donuts and coffee were the two most popular items. The restaurant was successful, and Rosenberg sold franchises to others starting in 1955. https://www.nytimes.com/2002/09/23/business/william-rosenberg-86-founder-of-dunkin-donuts.html 
In 1963 Rosenberg's son Bob became CEO of the company at age 25. Dunkin' Donuts was a subsidiary of Universal Food Systems at the time, a conglomerate of 10 small food-service businesses. https://archive.org/details/franchisingbusin00shoo 
At some point, the chain produced a donut specifically designed for dunking, with a handle. This was discontinued in 2003 because it was hand-cut and uneconomical compared to machine-cut donuts. https://www.brandeating.com/2016/08/dunkin-donuts-used-to-have-namesake-donut-with-a-handle.html 
In June 2013 Dunkin' Donuts unveiled a new store design, the brand's first in almost seven years. https://web.archive.org/web/20130609225245/http://www.bloomberg.com/news/2013-06-07/dunkin-donuts-adds-jazz-to-get-less-pit-and-more-stop.html 
The location, as well as others, began to trial signage referring to the chain as simply "Dunkin'" removing "Donuts" from the name. https://www.bostonglobe.com/lifestyle/food-dining/2017/11/17/what-name-not-donuts-apparently/HhsossU6rnu4EJA4i6KBIJ/story.html 
In February 2018, Dunkin' announced plans to phase out polystyrene foam cups globally for environmental purposes by April 2020. https://money.cnn.com/2018/02/07/news/companies/dunkin-styrofoam-cups/index.htmlhttps://www.today.com/food/dunkin-ditching-its-styrofoam-coffee-cups-t167315
In September 2018, the company announced that it would shorten its name to Dunkin', with a wider roll-out beginning in January 2019.
In June 2019, Dunkin' partnered with Grubhub to begin the rollout of its new Dunkin' Delivers service. https://www.foxbusiness.com/technology/dunkin-grubhub-new-food-delivery-service-dunkin-delivers Later in July 2019, Dunkin' partnered with Beyond Meat to introduce a meatless breakfast sandwich in Manhattan, becoming the first U.S. restaurant brand to serve Beyond Sausage. https://www.cnbc.com/2019/07/23/dunkin-adds-beyond-meats-sausage-to-its-menu-starting-in-new-york.html 
In September 2019 the New York attorney general's office alleged in a lawsuit that Dunkin' mishandled a series of cyberattacks that were directed at customers using the Dunkin' mobile app. These attacks took place in early 2015 and thousands of usernames and passwords stolen. The state lawsuit alleges that Dunkin' employees knew about these attacks, but failed to take appropriate action. https://www.cnbc.com/2019/09/26/dunkin-sued-for-cyberattacks-resulting-in-tens-of-thousands-of-dollars-stolen.html 
In October 2020 Dunkin' Brands stated that the company was in conversation with Inspire Brands, negotiating to sell the company. https://www.nytimes.com/2020/10/25/business/dealbook/dunkin-brands-sale-private-equity.html On December 15, 2020, the acquisition was completed, and Dunkin' Brands ceased to exist as a separate company, with Dunkin', Baskin-Robbins, and the trademark management of Mister Donut, becoming part of Inspire Brands. https://www.businesswire.com/news/home/20201215005741/en/Inspire-Brands-Completes-Acquisition-of-Dunkin%E2%80%99-Brands
== Channel ==
On January 31, 2006, Dunkin' created their YouTube channel. The first video was uploaded on January 8, 2008, titled "Tell us how YOU keep America running".https://www.youtube.com/watch?v=loZyrpYsgyA
Dunkin' usually makes videos about their restaurant.
==Controversies==
=== Search Engine Complaints ===
In 1997, Dunkindonuts.org was created by a customer to address complaints from consumers and employees, appearing ahead of the company's website in search engines and receiving national media coverage before being acquired by Dunkin' Donuts in 1999.https://web.archive.org/web/20140226135916/http://articles.courant.com/1999-08-26/news/9908260049_1_dunkin-donuts-doughnut-web
===Forcing Minor Infractions===
Dunkin' Donuts was criticized by one of its franchisees for allegedly forcing single-store owners to agree to a buyout at a loss for minor infractions. Dunkin' Donuts sued franchise owners 154 times from 2006 to April 2008. Over the same period, McDonald's was involved in five lawsuits. SUBWAY Restaurants, a company that has four times the number of locations as Dunkin' Donuts, sued its franchisees 12 times. Franchisees allege that the company's business strategy needs predominantly multi-unit franchisees. http://www.nydailynews.com/ny_local/brooklyn/2008/04/29/2008-04-29_dunkin_donuts_business_practices_have_lo-1.html
===Free Iced Coffee Day===
In May 2010, Dunkin' Donuts was criticized for advertising "Free Iced Coffee Day" on its national Facebook page, which took place in only 13 cities. http://www.csmonitor.com/Money/new-economy/2010/0511/Not-so-free-iced-coffee-day-at-Dunkin-Donuts Because of the limited scope of the promotion, many customers became dissatisfied with the lack of free iced coffee and vented their anger on the Dunkin' Donuts Facebook page. http://www.inquisitr.com/72482/dunkin-donuts-free-iced-coffee-day-2010/ 
===Blackface===
In 2013, the Dunkin' Donuts chain in Thailand used an advertisement that contained a photograph of a woman in black face-paint, in order to promote its new chocolate-flavored donuts. The company was criticized for the advertisement, with the Human Rights Watch calling the advertisement "bizarre and racist". The headquarters in the United States apologized for the advertisement. http://www.nbclosangeles.com/news/national-international/Bizarre-Doughnut-Ad-Stirs-Racial-Controversy-221969671.html 
===Wasting Food===
Nancy Lewis, began a petition in January 2014 to request that Dunkin' Donuts donate their unsold food to local shelters and food banks in her area after seeing her local shop regularly throwing away "large amounts" of unsold food. She said because the company has no official policy on the redistribution of its unsold food items to shelters or food banks, and employees are not allowed to take any home, https://web.archive.org/web/20141129014455/http://www.tampabay.com/news/publicsafety/crime/dunkin-donuts-employee-in-pasco-accused-of-giving-food-away-stealing/1182939 many affiliates throw all of the goods away. https://web.archive.org/web/20141129044121/http://www.wfsb.com/story/24356913/canaan-woman-asks-dunkin-donuts-to-donate-its-leftovers
== Trivia ==
* They have 12,871 locations as of 2019.https://web.archive.org/web/20200203174344/http://investor.dunkinbrands.com/node/14771/html
* Their revenue is US$1.370 billion as of 2019.https://web.archive.org/web/20190411152226/https://www.forbes.com/sites/greatspeculations/2019/04/10/how-has-dunkin-brands-revenue-performed-and-what-is-its-potential/#25327a9b3d4a
==References==
Category:American YouTubers
Category:Users who joined in 2006
Category:Cooking YouTubers
Category:Film YouTubers