Support e-mail

Royale High support can be contacted by e-mailing support@royalehigh.com
Average response time is usually within 48 business hours (not on weekends or United States holidays).
===This e-mail can be used for the following issues:===
* Appealing bans or suspensions from Royale High
* Reporting scams within trading to attempt to retrieve items*
* Reporting bugs with the game
*The developers cannot help if you got scammed due to cross-trading or trust trading. You should NOT cross-trade or trust trade.
===Remember to include:===
* Your Roblox username (your @user on Roblox; NOT your display name) 
* Your Roblox user account ID (click for how to find your user ID)
* Detailed information about your issue
* Applicable videos, screenshots (videos are better)
=====Additionally for bug reports:=====
* The device you are on (PC, Mobile, Tablet)
* Dev console screenshots (F9 if on PC + scroll down OR see various log wall visible on the map for most realms)
===Do not send more than one support ticket===
Do not send more than one support ticket unless necessary (and related to the currently active ticket). LauncelotHandsome (co-owner) provides the following reason to not send more than one support ticket:https://twitter.com/launcelotdev92/status/1506744584155455493 
== References ==
:This is a curated guide from this wiki's staff, locked to prevent misuse.Please remember that the staff are NOT Royale High developers and cannot help you with issues.
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