Troubleshooting Frequently Asked Questions

== My game is running very slow. ==
Troubleshooting:
* Enable FPS/PING by pressing "Esc" and then checking the box at the top.
** If fps is low is your computer somewhat modern? Older laptops with iGPUs may struggle.
** If fps is low are you on a browser? 
*** Some browsers limit framerate or otherwise do not support playing WebGL games.
== I am having trouble installing the game on macOS. I am following the guide and it is not working. ==
Troubleshooting:
* Delete the entire game from the applications folder and reinstall from the website(this will not delete spellbooks/replays/outfits).
** If you are getting an error at this point is it regarding the chmod command?
*** Run the following command, which will first find the game file and then chmod it regardless of it's location within the applications directory: chmod +x $(find /Applications/ -name MacArcanists2)
* It is possible some versions of macOS and some MacBooks will refuse to run the game because of unverified certificates. to create an exception for Arcanists 2, do the following:
** In the Finder  on your Mac, locate the app you want to open.
** Don’t use Launchpad to do this. Launchpad doesn’t allow you to access the shortcut menu.
** Control-click the app icon, then choose Open from the shortcut menu.
** Click Open
** The app is saved as an exception to your security settings, and you can open it in the future by double-clicking it just as you can any registered app.
* If your error is not covered by either of the above, please bring it up in the discord.
== My saved books and costumes are gone. ==
Troubleshooting:
* This has been in the past related to the unity version of the game updating. This can be resolved by moving the files from the old location to the new location. 
** If you are unsure how to do this, please bring it up in the discord.
== My camera is moving on it's own. ==
Troubleshooting:
* Unplug your controller. 99% of the time it is this.
== Android Game is downloading a zip file instead of an APK. ==
Troubleshooting:
* This is due to the website currently providing files separately from the original google drive repository. If you are not sure how to unzip on android please bring this up in the discord. 
== Game wont download on phone. ==
Troubleshooting:
* Since an app is a somewhat large file, it might sometimes be delayed in downloading or notifying you that it's downloading. Just give it some time as it likely is going.
* If your issue has not been solved then please bring this up in the discord.
== I am trying to reset my password and the bot is not messaging me. ==
Troubleshooting:
* The bot requires that you allow direct messages from users from joined servers to be enabled.