Privileged Relationships (CPaH)

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Because of their sterling reputations, paladins can often get an audience with officials of their government and church. Affluent citizens, renowned sages, and other influential nonplayer characters in the paladin's territory also extend this courtesy, as do elite NPCs the paladin meets on his travels. As soon as the paladin requests to see him, the influential character usually arranges a meeting as soon as possible. A meeting doesn't guarantee that the NPC will help the paladin or even be sympathetic to his plight. However, the paladin can reasonably expect a fair hearing.
If the paladin is sincere and convincing, an elite NPC is inclined to respond positively. At the DM's discretion, paladins earn a +2 bonus when encountering good or neutral elite NPCs with whom they have an established relationship, and a +1 bonus for good and neutral elite NPCs the paladin is meeting for the first time. Evil NPCs, likely to be unmoved, receive no special bonuses to their reaction rolls.