55715-headstart-issues-31514-page-13

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That's an interesting take.
 
I'm opening a restaurant soon. I have 200 reservations already made for the opening night. In a stroke of genius, I've decided that I'm only going to prepare for ten customers that night. If those other 190 reservations show up, they can kiss my ass and wait in line. I'm sure they'll be back whenever it's convenient for me.
 
I'll only half address any concerns about why they had reservations that aren't being honored. I'll even up the ante and set up a TV outside the building so those waiting to get in can see how amazing and delicious the food looks, and enjoy the way the select guests are really digging in. A little salt in the wound never hurt anyone, because you know what? My restaurant is special.
 
I'll ask the wait staff, and the chef, and even the bus boy to all make a spectacle of loving the atmosphere and dining experience. I'll make sure those at the back of the line waiting to get in can see it. They'll understand that it's not that cute waitress's fault I only set enough places for ten people and they'll be relieved to know she's having such a great time while they're starving, waiting, and hoping they'll get to eat sometime soon.
 
 
Nothing is broken? I'd disagree. This is a case of terrible planning which demonstrates a company with a) a terrible forecasting strategy (I mean........ they've got the numbers.......), or B) mentally deficient personnel in key decision making positions. Neither option builds confidence.
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{| class="blockquote"
Because the people that are getting the deluxe are somehow managing to get the end of the queues every time, even if they attempt to access close to or even before someone else in their house. There's a few examples all over this thread. So you can see how this speculation about the Deluxe thing is something we're trying to confirm?
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			thanks carbine..... waited 6hrs 52 minutes in queue, get to character select screen and it wont let me do anything for selecting toons etc. game crashes with memory errors and now another 6hrs in queue..... Your twitch staff are censoring the crap out of ppl BEGGING for help and banning too.	
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My tickets:
#241873 (Guest account issue)
#246953 (Network Connection)	
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{| class="blockquote"
If you're seeing the note in the queue about guest accounts, please put in a ticket with CS - https://support.wildstar-online.com/home
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{| class="blockquote"
 
So just to be sure:
 
 
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	Request #246629  Guest account ticket.
 	
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So I submtted a ticket. Which Carbine responded: "Hello!
Thanks for your patience as we've worked to resolve this issue.
I was able to make an adjustment to the account for you to help you access the game again. You should be able to log in again using the account email address and password you set up at this time.
If you still cannot access the account, please let us know.
ChristopherWildStar Support Team"
 
 
Guess what, they changed my account to Europe region. I can not access my server or my characters. Guys really? Enough is enough. This is the worst launch I have ever been a part of. I really want Carbine and WildStar to succeed. This is not helping. Carbine time to get your act together. No more excuses, no more delays. Fix the problems.	
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#240130 ticket for invalid game account
 
 
 
Update: adding a Manage Subscription button to Account Management allowed me to activate serial code and error fixed	
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So after waiting for a day to get my ticket look at for the error of "no valid game account" and it switching between NA and EU.  the CS person tells me this:
 
"It appears that your WildStar game client is defaulting to the wrong region (your account region is fine). Please manually change your region by following the instructions at the bottom of this Knowledge Base article: https://support.wildstar-online.com/entries/60496623 "
 
And all i want to do is face palm ... for real? do you really think i've not tried that like 1000000 times?  this person didn't even try to look into my account or fix my issues!  can a MOD seeing this post please get me some help.  here's my tickets on this issue.  #233280 & #238542	
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{| class="blockquote"
 
If you're seeing the note in the queue about guest accounts, please put in a ticket with CS - https://support.wildstar-online.com/home
 
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{| class="blockquote"
Correct
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{| class="blockquote"
So after waiting for a day to get my ticket look at for the error of "no valid game account" and it switching between NA and EU.  the CS person tells me this:
 
"It appears that your WildStar game client is defaulting to the wrong region (your account region is fine). Please manually change your region by following the instructions at the bottom of this Knowledge Base article: https://support.wildstar-online.com/entries/60496623 "
 
And all i want to do is face palm ... for real? do you really think i've not tried that like 1000000 times?  this person didn't even try to look into my account or fix my issues!  can a MOD seeing this post please get me some help.  here's my tickets on this issue.  #233280 & #238542
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			I've been experiencing the "No valid Wildstar account" error since yesterday morning. Ticket # 227107	
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Tickets:
 
#233446 - Sent May 31 20:12
 
#239432 - Sent Jun 01 07:58
 
#246728 - Sent Jun 01 22:33	
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#233775 submitted May 31
#246076 Submitted Jun 1	
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Ticket #246693
Guest account issue.
 
Thank you in advance.	
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{| class="blockquote"
 
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			Ticket# 238516 still waiting for a resolution to the NA/EU bouncing issues.	
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			Also having the problem with my reserved name being "taken". Even if I was able to get into a server I couldn't make the character I want to, thus invalidating the headstart.	
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Ticket #236670
 
No Valid game account found.	
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			Not quite as important as the other issues here but It seems a lot of EU people don't have their authenticator bonuses.	
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			Yes this is highly annoying. I paid to head-start and i cant even play the character i started because of realm full notice. Get better capacity servers since we know you can afford it now.	
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Thanks for the update  :D I'm being treated as Guest and not placed into queues correctly  :(
I just Alt+Tab and go check Twitter wile in queue hahaha
I hope you can get everything fixed soon  ;) Awesome game  :wub:
 
 
 
Ticket #247169	
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so, now its monday. i got up sunday morning, and saw a message that i was to contact support. felt real nice about having done just that as the last thing before i went to sleep, and had faith that now it was fixed. kinda lost that, but then later in the day, you said you were giving people with this issue priority, and i thought, hey great, ive been waiting for like 12-14 hours, you're saying average wait is 24 hours, and that my issue has priority, gotta be soon.
now its been nearly 24 hours, and not even a peep, do you really have that many players with gamebreaking issues to take care off? 
did you send your cs guys home for the weekend?
do you just not have enough staff?
 
guess what im saying is, ive been looking forward to this for months, its horrible to sit and look at other people having fun, while you're being excluded. it feels like you really dont want me to play your game.	
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			#247082  Ticket submitted about que issues	
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			I'm being flagged as guest account and have been waiting consistently about 5 hours or more each time to log on to the server.	
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GUEST QUEUE STILL:
 
Ticket #247133	
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			#247027 Still being flagged as a guest when I am queued.	
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			Ticket submitted #247082 Guest queue Still	
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Position in queue going down
Wait time going up
 
wut	
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Guest Queue
 
Ticket # 244911	
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{| class="blockquote"
so, now its monday. i got up sunday morning, and saw a message that i was to contact support. felt real nice about having done just that as the last thing before i went to sleep, and had faith that now it was fixed. kinda lost that, but then later in the day, you said you were giving people with this issue priority, and i thought, hey great, ive been waiting for like 12-14 hours, you're saying average wait is 24 hours, and that my issue has priority, gotta be soon.
now its been nearly 24 hours, and not even a peep, do you really have that many players with gamebreaking issues to take care off? 
did you send your cs guys home for the weekend?
do you just not have enough staff?
 
guess what im saying is, ive been looking forward to this for months, its horrible to sit and look at other people having fun, while you're being excluded. it feels like you really dont want me to play your game.
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Ticket #246958
Guest account issue	
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#247224
flagged as guest account	
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			people, you are not flagged as a guest account just because you see the message on screen. EVERYONE sees that message.	
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queue issues
 
submitted ticket #247154
 
40 hours too late WildStar	
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#247248 
Flagged as a guest account in the Queue	
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{| class="blockquote"
people, you are not flagged as a guest account just because you see the message on screen. EVERYONE sees that message.
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			Ticket #247280 - flagged as guest account. Would enjoy playing maybe at some point.	
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{| class="blockquote"
people, you are not flagged as a guest account just because you see the message on screen. EVERYONE sees that message.
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Ticket 	#247271 account being treated as guest.	
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Ticket #236169 - submitted May 31
 
Guest account issue and excessively long queue times	
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If you haven't been able to log in for hours upon hours don't worry its healthy./Sarcasm
 
 
 
  Crb_caydiem: , we're keeping tabs on populations very closely -- if you crash, there should be a grace period if you jump in again right away that will allow you to bypass the queue. Queues themselves are probably not going to go away entirely for a little while if you're on a popular server. The population will eventually even out, but during the first few days of a game's launch, queues are a healthy thing. Frustrating, I understand, but healthy.	
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			So I understand that the message doesn't necessarily mean you are logged in as a guest, but that means that these ridiculously long queues are the norm. Did all the stress testing you guys did give you bad data or did you guys just drop the ball? You knew how many folks pre-prdered many of whom did so mainly for the headstart so was it just a marketing ploy to get an early in flux of cash? The fact that Ive seen dev posts stating how stable and smoothly things are running is also misleading if you are not even letting the servers run at capacity. Perhaps you did this to keep the newbie zones from being over populated, fine but there should have been many more servers to start out with in that case. People want to play with their friends and guilds want to pan ahead, its one of the reasons we pre-ordered, but this is a little ridiculous...	
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Dude. I have NEVER been able to log into the server where all my friends are playing. I keep gettiing the red text telling me that guest accounts get low priority. Here's an idea. DONT LET GUESTS LOG IN DURING HEAD START. Why are there guest accounts at all. Open Beta happened... it was the opportunity to test the game for free. Who's bright idea was it to let people play for free during launch when a game that goes live typically has sundry issues to begin with. What a kick in the nuggets. I have had this game pre-ordered forever, and 2 days in I can't play with anyone I know. Yes I can log into another server, but everyone I play with can get in except for 2 of us out of over 20 people. I'd be wasting my time.I played the beta, I know what i'll play... no need to log in to test characters out. I want my head start. This is cow poop of the smelliest order. 
 
Way to make more problems for the people who actually paid for the game. 
 
Way to waste people's weekends. 
 
Way to have a pro launch?	
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	#247351 Wildstar guest
 	
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			Ticket #247330 - flogged as gost	
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Ticket #247315
 
Guest account message still appears.	
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I played Wildstar yesterday with no problem...then today..there is a patch..I can't download the patch..keeps saying Patch Failed : corrupt file..anyone
else having a problem with the patch download ?	
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Ticket #247237
 
Guest Account Message still appears - Queued for over 24+ hours every time I tried logging on.  
 
Please fix.
 
Thanks!	
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{| class="blockquote"
 
If you're seeing the note in the queue about guest accounts, please put in a ticket with CS - https://support.wildstar-online.com/home
 
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{| class="blockquote"
Again I need to object to this. 
 
I have not, and do not intend to change my email.
 
This is not solved. 
I am open to it being a lower priority as I can play on a different name for now than the one I wanted and waited all that time to reserve, I want everyone playing too rather than sitting here angry. 
 
but hope this does not mean you have written off the issue as solved. 
 
 
Same issue here.
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Ticket #247483
 
Still seeing the guest account message.	
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Forgot to provide Guest Account Tech Issue Ticket Number : 246621
 
Thanks.
 
JH	
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Ticket #247530
 
Flagged as guest account
 
Thanks	
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Ticket #236459   Being viewed as a guest account even though I have the deluxe version.
When server list shows up, my beta characters are still listed.
When actually entering the specific server my characters are not there.
My reserved name is not usable and seems to be already taken.  May or may not be related to above since one of the beta characters is actually using the same name I reserved.	
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#247534treated as a guest	
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			Ticket #219716, EU/NA Issue. 30 hours + no response.	
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Ticket #247545
Flagged as Guest	
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Ticket #247558
 
Account flagged as guest.	
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	#247562 I am being treated as a guest, with queue times over 6 hours. Thanks
 	
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			Flagged as guest...#247535	
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			#247579 Deluxe subscription being treated as guest and having HUGE queue times	
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	#247306
EU/NA Issue. Help me support! You're my only hope.	
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#247556 Still being flagged as a guest account. 
Thanks!	
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#247554 Flagged as guest when logging inDeluxe Subscription .... is that the pattern?	
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			Account was first treated as guest. As a result of a ticket now my account is listed as European region. And I can NOT move it to NA, the account it self is in european region. Seriously what are you guys doing? You made it worse. I can not access my characters or my servers. Now my tickets go answered. Worst. Launch. Ever.	
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Ticket #247627
 
Flagged as guest account.	
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Ticket #247623
 
Still seeing guest account message.	
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I cant play today, position in queue: 3943 / 2 hours later position in queue: 1950 / 1 hour later: DC / start again and repeat 5 times 3900+  queue and after 2 or 3 hours DC.
 
Still Flagged Guest Account. My friends
 
Edit: Ticket 247900   All my friends and guild still playing on Pergo and they can play normally.	
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			SR #247651, Still flagged as guest account.	
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			247661 Still flagged as a guest account.	
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#247657
Just sent in ticket. : )Account flagged as guest.	
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			ticket #247201 game flagging me as guest	
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Ticket #247662
Flagged as guest. Keep up the good work though!	
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Tickets:
 
#233446 - Sent May 31 20:12
 
#239432 - Sent Jun 01 07:58
 
#246728 - Sent Jun 01 22:33
 
Would like my name and ability to get a decent queue time please. :3	
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Ticket 247211
 
Flagged as guest.  Please fix me up asap.   :) 	
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	#247723 Account Flagged As Guest
 	
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			I am flagged as a guest/my que time only gets longer :(	
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I did NOT change my email at all.
 
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
SOLUTION: If you contact customer service they can assist in changing your email address on the account (Note there may be some delays due to high traffic volumes)- if you do this, you'll need to wait 90 days before you can change it back to your new email address, however.
 	
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#247761 Deluxe Subscription Treated As A Guest 
Please and Thank you	
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#247728 Login Queue - Flagged as Guest
 
 
 	
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#226795
Ticket has been up for about 36 hours at this point.	
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			Still having issue with NA/EU datacenters and unable to log in at all, let alone wait in que.  Ticket is > 24HRs #238516  Thank you for any help!	
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Latest heads up on the guest queue issue: 
 
Queue times are not being extended because of this. It is a display issue only. Per Cougar just now in the livestream.	
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			Login in with 1 hour 30 min queue time. I wait it out and get some stuff done around the house. Come back to it getting through to the character screen but it wont do anything from there, no buttons work.. nothing. Relog and have 1 hour 58 min queue time.... great.	
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			You know that headstart you wanted to be able to use? Well your *cupcake*ed. Deal with it. I know its already killing my want to play this at all.	
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			I submitted a ticket as well. Getting the "Guest" message with an insanely long queue and having my Pre-Order bag disappear. Also, one of my beta characters is showing on Orias, but doesn't actually exist now (and I don't have any characters on Orias now). I deleted the files in my AppData/Roaming folder and re-installed the game before Head Start, so I think the "ghost" exists on the server side.	
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			For the people complaining well guess what?  I don't even get a queue spot.  It shows nothing for me but it showing a load bar at the bottom and it trying to send me to the planet.  Seriously can I at least get an idea of where I am in queue?	
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	#220195 
 	
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			people please learn to read, there are NO GUEST ACCOUNTS, its just a basic message that EVERYONE sees. stop wasting time posting here, sending in tickets etc. they have already said guest accounts are a future feature and there are no guest accounts currently, so we all see the message.	
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I'm a deluxe owner.  That's legit.  I spent 3 hours in queue yesterday, ISP crapped for a few mins so then 2 1/2 hrs to get back in...  30 mins later we had a server restart for patches.  Another 2 hours.  Then server restart again shortly after I made it in, another 2 hours.  That's almost 10 hours total waiting in queue.
 
Today...  So far, 4 hrs and 44 mins... and still waiting.
 
I am not considered a guest account (determined by the fact I can chat globally and find friends while online).   Talking on mumble with guildies.  One guy gets about a 90 queue every time, another never has a queue, but most are in the same boat as I am.  Often times we log in within seconds of each other and get these mixed results.  There is SOMETHING wrong with it, whether it's an algorithm or incorrect priorities or what, I don't care - just reaaally want it fixed.  We already have ppl in the guild lvl 40+... people who get lucky with their queues I guess... or whatever... but asking us to have our guild re-roll on a new server after all the frustration?  No way. 
 
I would like an explanation of why the cap cant be increased if most of it is instanced anyway.  All I see on the posts is 'we cant do that'.    :(	
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Again was waiting in the queue screen and disconnect me. New position queue: 3826. All day was that bad
 
While all my friends and guild play without problem or with less queue.	
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{| class="blockquote"
 
I did NOT change my email at all.
 
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
SOLUTION: If you contact customer service they can assist in changing your email address on the account (Note there may be some delays due to high traffic volumes)- if you do this, you'll need to wait 90 days before you can change it back to your new email address, however.
 
 
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Then something needs to be done about Queue times and customer service. I have had a ticket open for 24 hours with no response and am still looking at insane que times of 8-15 hours. Have only made it in once since headstart began. I afraid to think what is waiting for all of us once the game officially opens on 6/3.
 
And no just going to another server is not an answer when friends and family are playing on the server I am trying to access and did not and have not had the same queue times and issues to deal with.
 
Ticket #234018	
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One more time so more people can see it: 
 
There are currently no guest accounts on WildStar servers at this time. If you are seeing a message "Guest accounts that haven't purchased WildStar have lower queue priority" while waiting to log in to your realm, know that you are not in  a guest queue - this is a UI error.	
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			I'm very close to asking for a refund.	
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			40 hours waiting on invalid game account fix it please.... Ticket #222231	
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{| class="blockquote"
One more time so more people can see it: 
 
There are currently no guest accounts on WildStar servers at this time. If you are seeing a message "Guest accounts that haven't purchased WildStar have lower queue priority" while waiting to log in to your realm, know that you are not in  a guest queue - this is a UI error.
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{| class="blockquote"
One more time so more people can see it: 
 
There are currently no guest accounts on WildStar servers at this time. If you are seeing a message "Guest accounts that haven't purchased WildStar have lower queue priority" while waiting to log in to your realm, know that you are not in  a guest queue - this is a UI error.
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{| class="blockquote"
One more time so more people can see it: 
 
There are currently no guest accounts on WildStar servers at this time. If you are seeing a message "Guest accounts that haven't purchased WildStar have lower queue priority" while waiting to log in to your realm, know that you are not in  a guest queue - this is a UI error.
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{| class="blockquote"
hello, are there still CS peeps working on the tickets that are having the "no valid game account" and being bounce between NA and EU ?  I have nearly 2 day old tickets up for this issue with "three of them" that have not been resolve yet.
 
#233280 & #238542 & #246930
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			yep so 4th hour in que and last time it just frooze on me on char screen and closed itself this extra cash to pre order for the three days headstart, the oppurtunity to make a quick guild, and get some lvling in before the rush is now waisted if all servers are full now what about launch? will i have to que for 6 hours every day i want to play? i LOVE this game i was in beta weekends and every day in open beta and went through alot of hoops and now it just feels like im bein boned for wanting to play early, and staying logged in over heats even my alienware gaming comp after an extended period of time that and i work so i may get to play this once a during the week and rely on weekends but im gaussing thats when all ques will be worse, i would just appreciate being able to enjoy this game without going through all this frustration, ps when ppl pic a server and use things like boom boxes or pre order perks or join a guild there not going to want to make an alt just so they can play a newb for a day 	
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{| class="blockquote"
CS is absolutely still working on tickets. They've been swamped and are working towards the goal of replying within 24 hours. Obviously your tickets are a little older than that, but they aren't being dropped.
 
 
 
Unfortunately, that's not something I have the answer to. 
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NA EU bounce no valid account Found
since the first moment of early release 	#237753	
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	Request #247200
 
Flagged as guest.	
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{| class="blockquote"
Request #247200
 
Flagged as guest.
 
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			I waited in queue for 5 hours today and when I was at 320 in the queue it bugs and resets me all the way back to 3800.  Now I have to wait another 5 hours to play?  GET YOUR STUFF TOGETHER, CARBINE.  WE WANT TO PLAY ON PERGO, WE ARE NOT MOVING.  ADD MORE SPACE, AND DO IT NOW!	
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			Still getting guest account queues.  This is frustrating.	
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			Seriously, these queue times are unacceptable. Nobody in their right mind wants to pay good money for a game they can't play.	
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Maybe a silly question but going to ask anyway.
 
I see the reason for opening up new realms based on congestion and queues, and I see the message about using the lower populated realms but has anyone taken into account that people like me feel it a waste of time to give up on a toon we started to start a new one on a lower population realm to get rid of queue times?
 
Can't say I like sitting in queue but I don't want to just leave the character with the name I like to start over on another realm i can actually get in.  Why wasn't there a soft cap on the realms?	
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{| class="blockquote"
Maybe a silly question but going to ask anyway.
 
I see the reason for opening up new realms based on congestion and queues, and I see the message about using the lower populated realms but has anyone taken into account that people like me feel it a waste of time to give up on a toon we started to start a new one on a lower population realm to get rid of queue times?
 
Can't say I like sitting in queue but I don't want to just leave the character with the name I like to start over on another realm i can actually get in.  Why wasn't there a soft cap on the realms?
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			Queues are normal, and that's fine.  But not this long of a queue.  We don't want to wait 5+ hours to play the game we preordered.  Many of us took time off work to be here.  What do you think is going to happen come official launch?  It's only going to get worse, but you guys are pissing off the people who have been backing you the longest.   #FIXTHEQUEUE	
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			Would maybe a server transfer to the newer servers be something Carbon could consider. I would 100% take the move to another server if I'm able to keep my char. I'm sure others don't want to lose everything, since it was so hard to already to play. I'm not really complaining, I've played wow since the start and blackrock server que's use to be like this lol. Its just a suggestion to these massively over populated servers.	
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Perhaps open up a few new realms and offer free transfers. That's really the only way I would give up on the hours I put in on the only time I could log in during this head start. Was really looking forward to the 3 day early leveling but it's running out quickly.
 
Either way I still love the game and I know this is, technically, a launch before THE launch. I just hope this gets flushed out and I can get in. Don't mind waiting a little while but this is crazy.	
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I gave up playing on Pve server and went rp...good thing: no wait at all go right in and could play all day..bad thing im not RPer and no irl friends to play with :-/
And the bug with disappearing bag and the eyepatch after a relog. only thing that stays is highway costume set i got for playing beta. Hope the rocket house and decorations dont have same problem with disappearing when im high enough to do housing :-/	
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{| class="blockquote"
Would maybe a server transfer to the newer servers be something Carbon could consider. I would 100% take the move to another server if I'm able to keep my char. I'm sure others don't want to lose everything, since it was so hard to already to play. I'm not really complaining, I've played wow since the start and blackrock server que's use to be like this lol. Its just a suggestion to these massively over populated servers.
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lol. Someone is getting the stink eye from customer service for telling people to submit a ticket for the guest queue issue. I was one of them that obliged. My bad.
 
Anyhow.
 
Queue times are bad. No doubt. But I wonder if the people saying they waited hours in the queue are quoting what the estimated wait time was when they entered the queue. When I got up it estimated almost 6 hours for me to get in. It's been 1.5-2 hours and I'm almost in. Yeah, that sucks still. But the point is it's an estimate. I get in line and then go off to do chores around the house and poke my head back in now and again. It is the weekend. At least it won't look like hell in here come the new week. :P	
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			Carbine says they're working tickets.  Which I'm sure a couple people are.  But why post all this fluff crap on Twitter about how everyone is having such a great time when so many people are not able to login, get stuck in queue, or a host of other issues.  It's outrageous.  We don't care about your streams and watching the Dev's play the game.  We want to play.  Add the space to your servers and give us what we paid for.  This is not Beta #4.  Your paying customers should not have to wait in queue for 6+ hours.  #FIXTHEQUEUE	
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Ok, disconnected again (7 times) while i am waiting in the queue screen. Now 3900+ in the stupid position queue.
 
Well Thanks for that, cant play today. 	
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{| class="blockquote"
lol. Someone is getting the stink eye from customer service for telling people to submit a ticket for the guest queue issue. I was one of them that obliged. My bad.
 
Anyhow.
 
Queue times are bad. No doubt. But I wonder if the people saying they waited hours in the queue are quoting what the estimated wait time was when they entered the queue. When I got up it estimated almost 6 hours for me to get in. It's been 1.5-2 hours and I'm almost in. Yeah, that sucks still. But the point is it's an estimate. I get in line and then go off to do chores around the house and poke my head back in now and again. It is the weekend. At least it won't look like hell in here come the new week. :P
----
			
{| class="blockquote"
Still getting guest account queues.  This is frustrating.
----
			
{| class="blockquote"
I must have been writing mine the same time as you! LOL Great minds right??
Anyway, realm transfers would be a good answer i feel. If they have that ability at all right now.
----
			
{| class="blockquote"
lol. Someone is getting the stink eye from customer service for telling people to submit a ticket for the guest queue issue. I was one of them that obliged. My bad.
 
Anyhow.
 
Queue times are bad. No doubt. But I wonder if the people saying they waited hours in the queue are quoting what the estimated wait time was when they entered the queue. When I got up it estimated almost 6 hours for me to get in. It's been 1.5-2 hours and I'm almost in. Yeah, that sucks still. But the point is it's an estimate. I get in line and then go off to do chores around the house and poke my head back in now and again. It is the weekend. At least it won't look like hell in here come the new week. :P
----
			
I am getting an Addon error when trying to claim a boombox as follows:
 
ui\AccountInventory\AccountInventory.lua:135: bad argument #1 to 'GetString' (number expected, got nil)
stack trace:
[C]: in function 'GetString'
ui\AccountInventory\AccountInventory.lua:135: in function <ui\AccountInventory\AccountInventory.lua:133>	
----
			
{| class="blockquote"
Carbine says they're working tickets.  Which I'm sure a couple people are.  But why post all this fluff crap on Twitter about how everyone is having such a great time when so many people are not able to login, get stuck in queue, or a host of other issues.  It's outrageous.  We don't care about your streams and watching the Dev's play the game.  We want to play.  Add the space to your servers and give us what we paid for.  This is not Beta #4.  Your paying customers should not have to wait in queue for 6+ hours.  #FIXTHEQUEUE
----
			
Hey Raijinn,
 
Is it possible to get an idea of how close to 24 hours we are at with tickets in regards to the NA/EU datacenter issue that I am sure quite a few of us are still experiencing, I know they stated they are working hard (and my hat is off to them for that) to get it into a 24 hour timeframe and was just wondering how close they were since I am in the > 24hr group with no response yet sadly.	
----
			
{| class="blockquote"
 
There are currently no guest accounts on WildStar servers at this time. If you are seeing a message "Guest accounts that haven't purchased WildStar have lower queue priority" while waiting to log in to your realm, know that you are not in  a guest queue - this is a UI error.
 
----
			You would think these issues would have been worked out in beta...	
----
			Can we please get a response on the queue issue. The solution is clear: Free character transfers.	
----
			Okay this is getting stupid. There have been people unable to log in since the 27 because they are getting the No Valid Account Found error. I myself have been stuck with it for about 32 hours. No word from CS, still locked out, it seems the only chance I will get to be able to play the game, is to buy another copy and hope that I can get past to login screen. Though truth be told I am tempted to just say screw it and ask for a refund.	
----
			How is this considered acceptable? I wait four hours to log in and then nothing but a blank screen. I didnt pre-order this "game" to watch a count down. Honestly you guys should start offering refunds soon.	
----
			My reserved name has been taken and I did not change my email. Sending mail to support, but I'm still confused.	
----
			I just wanted to report that twice today I waited about 3 hours (each time) or more for my queue to Stormtalon. Once I got to character select, I clicked "Enter World" and the game froze. Hit escape to go back to login menu. Logged in again, put at the back of the queue again.I understand queue times during the launch of a new MMO, but please fix the bugs that prevent us from playing even after we have waited in the queue. I am really disappointed that I only got to play a couple of hours today.	
----
			
Tickets:
 
Name Reserve Issue: #233446 - Sent May 31 20:12
 
Name Reserve Issue: #239432 - Sent Jun 01 07:58
 
Guest Queue Issue: #246728 - Sent Jun 01 22:33 *This one last one sent and only one answered*
 
{| class="blockquote"
 
The “Guest” feature is not currently enabled for anyone. The message you are seeing is a general message that will appear for every customer currently waiting in the queue for a realm that is full or has a high population. As such, this does not have any impact on your priority or position in the queue. Don't worry, your account is absolutely fine and there is nothing we can do to make it even better.
 
Cheers,
 
Karen
WildStar Support Team
----
			OMG waiting in queue for 9 hours then it kicks me out and i get network status ( hampster wheel) then netwrok error .......................	
----
			
This just happened to me.  Now I can't even get past the main login screen anymore.  I give up.
 
{| class="blockquote"
OMG waiting in queue for 9 hours then it kicks me out and i get network status ( hampster wheel) then netwrok error .......................
----
			
Seriously, I stayed for 6 hours on the queue to be able to play, first 10 minutes in I crashed when entering a adventure and now I can't even login.
 
How can I get a refund on this game?
 
 
 
edit: typo	
----
			
{| class="blockquote"
This just happened to me.  Now I can't even get past the main login screen anymore.  I give up.
----
			Currently repeatedly getting Network Error: Connection Closed every time I try to log on, for the past 30 mins or so. Is there anyway to get around this or is there any fault on my side that is causing this? Thanks for your help I know it's a very busy time for everyone currently.	
----
			
same issue, relogged because all groups got disbanded and couldnt recieve/send invites. Login server toast.
 
Lots of people's queue's dying as well	
----
			
 
	Request #248946 still no valid account problem so here is another ticket for it maybe now?	
----
			Might be heading to bed soon, but just checked and still the same "No Valid account bouncing issue" Ticket# 238516. 	
----
			
I spent 5 hours in the queue before getting into Pergo today. That's real time, not estimated time. This will likely get worse on full release, probably 6-9 hours. This is unacceptable. Upgrade your horrid servers which are struggling to run even your website, and stop penny pinching while your customers suffer.
 
As I was typing this, I was booted from the server and I'm now receiving network errors. I'm going to go out on a limb and say this was probably said terrible servers crashing, and as a result forcing me back into a queue for the foreseeable future.	
----
			And yep, been in queue ALL DAY, been getting dropped from queue ALL DAY, friends decided to change servers, now I cant log in at all. Awesome!	
----
			I cant even log in right now!!! I just waited 6 hours to get in game come to get in play for 20 mins and get DCed and cant get past retrieving account info. This is insane.	
----
			stuck retrieving account information =/	
----
			
I am desparate
Request #233024 :'(	
----
			
Got in and played for several hours. Crashed during a cut quest cut scene (don't recall the name - you cut to killing a captain in a ship then use the escape pod).  I have been unable to get back in and receive Network Error:Connection Closed.
 
If an authentication server is down, it would be nice to have a) a different message and\or b) better notification in the forums or on the server up page....	
----
			
So I tried claiming my Bag of Awesomeness, and it didnt appear in my inventory, instead it made it so none of my chars can claim it by saying "This C.R.E.D.D. has already been claimed."
 
This happened about 20 mins ago	
----
			 I understand this is headstart but it's getting to be ridiculous. Offer free realm transfers to people who are stuck in que and have progress already. Highly suggest people to join other realms. Getting a lot of crappy network errors.	
----
			
I have been having nothing but problems, since the 12:01am on Headstart-launch day. First, there was the invalid account issue, then the queuing, no matter which NA server I chose, and then when I finally was able to get in, my reserved character name was taken. After submitting trouble tickets, I have yet to receive any answer, other than the canned response. I can wait for a character rename, if I could play! Now, I am getting network errors, queuing on servers that are "moderate", and then disconnected before I can join a session. Here is my ticket number, AGAIN: 	238027  
Either acknowledge me, or direct me to where I can get a refund. Otherwise, I will be contacting Paypal to get my money pulled out.
 
{| class="blockquote"
I cant even log in right now!!! I just waited 6 hours to get in game come to get in play for 20 mins and get DCed and cant get past retrieving account info. This is insane.
----
			Head start access? more like last minute beta test	
----
			
BIGGEST ISSUE: PEOPLE NOT BEING ABLE TO LOGIN!
 
This should be TOP priority! Then work on other items next. You've got a ton of people that cannot experience gameplay!
 
Edit: People not logging in will make you lose subscribers. Not acknowledging will as well. People want to know why and what's going on.
 
Edit 2: I don't want to play ele shaman anymore! Please fix it!	
----
			Back in but in the damn queue again Fack!!!!!!!	
----
			
its probably just a symptom of pergo/stormtalon/widow queues being dead.
 
edit: should be up	
----
			110 hour long que with 1300 people.	
----
			194 hour estimated queue for me. High score.	
----
			Have not received pre-order bonuses, highwayman costume, boom boxes, etc.  :(	
----
			
{| class="blockquote"
Have not received pre-order bonuses, highwayman costume, boom boxes, etc.   :(
----
			
So much for "Head Start". 2000 in queue for Pergo with an estimated 150hr wait time. Can't even take Carbine's advice and pick another server (not that I would because my entire guild is on this server) because the realm status doesn't load to let me pick another server.
 
Highly Disappointed.	
----
			
still bouncing from Eu to NA .......
 
tickets : 	#225160 #230163  #238591 	
----
			
Account Inventory provides the following error when I attempt to open a boom-box.
 
ui\AccountInventory\AccountInventory.lua:135: bad argument #1 to 'GetString' (number expected, got nil)
stack trace:
[C]: in function 'GetString'
ui\AccountInventory\AccountInventory.lua:135: in function <ui\AccountInventory\AccountInventory.lua:133>	
----
			
Still reciving "No valid Wildstar game account found for the Europe Datacenter" message.
 
 
Ticket #222793	
----
			the memory leak is back with a vengeance	
----
			
Decided I was going to try out healing on my spellslinger..... Still havnt got the name I reserved so I made a throwaway character to PvP heal with.
(Also Stormtalons que is like 3hrs and thats where my other character is)	
----
			Getting kicked off every two seconds.........	
----
			
hello, are there still CS peeps working on the tickets that are having the "no valid game account" and being bounce between NA and EU ?  I have nearly 2 day old tickets up for this issue with "three of them" that have not been resolve yet.
 
#233280 & #238542 & #246930	
----
			I'm getting Retrieving realm list nonstop...............	
----
			
MMMmmmm..... I hate to say, but this 3 days head start seems like nothing but trouble ............ I either stuck in queue or stuck in loading screen ........
 
Start to think maybe I should have wait for it .......	
----
			I too am getting retrieving network status. Hmmm	
----
			
{| class="blockquote"
 
 
Players are unable to view Realm List/Enter RealmsUPDATE: We believe this issue has now been resolved.
----
			The realm list wont show up so thinking the issue isn't resolved like it says. I want to change servers cause I really don't feel like waiting hours to play on Pergo server. Please hurry and fix thanks.	
----
			
{| class="blockquote"
 
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
SOLUTION: If you contact customer service they can assist in changing your email address on the account (Note there may be some delays due to high traffic volumes)- if you do this, you'll need to wait 90 days before you can change it back to your new email address, however.
----
			Any chance the text colours could be changed in main post? I can't tell where the orange text is :( Maybe a nice pink/blue?	
----
			So I just finished the tutorial, again, went to go through to the northern wilds...and now my character is stuck permanently on the loading screen for Alizar. I've tried restarting the game, but whenever I load my character, it just gets stuck on the loading screen again, no matter how long I leave it.. Not impressed. All I've been able to do in this "3 day headstart" is the tutorial, which I'm already rather sick of.	
----
			
{| class="blockquote"
 We are currently investigating and tracking the following issues. 
Players are unable to view Realm List/Enter RealmsUPDATE: We believe this issue has now been resolved. 
As of 11:30 CST, 1 Jun 2014, I am still having this problem. While sitting in a (projected) 58 hour long queue (which I suppose is not nearly as bad as the 101 hour queue time I encountered upon first trying to log in tonight), I decided to create a set of alts on a different server. When I switched to the server select screen, all of the lists were empty. Trying to return to my original server and wait in the queue resulted in the hamster futilely trying to retrieve the realm list. After closing the game and relaunching the it two more times, this occurred each time. The initial entry into the game would display the servers, but trying to switch to another one after entering the queue for entry to Pergo would wipe the list.
----
			
{| class="blockquote"
 
{| class="blockquote"
 We are currently investigating and tracking the following issues. 
Players are unable to view Realm List/Enter RealmsUPDATE: We believe this issue has now been resolved. 
As of 11:30 CST, 1 Jun 2014, I am still having this problem. While sitting in a (projected) 58 hour long queue (which I suppose is not nearly as bad as the 101 hour queue time I encountered upon first trying to log in tonight), I decided to create a set of alts on a different server. When I switched to the server select screen, all of the lists were empty. Trying to return to my original server and wait in the queue resulted in the hamster futilely trying to retrieve the realm list. After closing the game and relaunching the it two more times, this occurred each time. The initial entry into the game would display the servers, but trying to switch to another one after entering the queue for entry to Pergo would wipe the list.
----
			
Still no proper response from support for the "No valid game account" issue. I received one response yesterday afternoon informing me that support is unable to assist me, and that the issue will resolve within 3 hours. Well, nearly 48 hours after launch and still no resolution. The update also says that support can manually update the account, and that is the only way to resolve the issue. I updated my ticket yesterday in the afternoon, and placed another 24 hours ago...
 
Ticket #s 232885 and 238814	
----
			
New issue, for me at least.....
 
Endless loading screen when creating a new character	
----
			Having some issues with the Quest Tracker. Seems that whenever I try to click on a quest to have the arrow point me in the direction, I simply "click through" the quest tracker. Don't know if this is a UI error, but I've restarted and reloaded the UI about three times now with no fix.	
----
			Stop talking about queues.   They're constantly adding new servers.  Let them focus on things like the memory leak.	
----
			
{| class="blockquote"
nope, the "no valid account" issue is the bottom of their bucket. last issue of all issues to be adressed, and now a fix has been found, they still expect people to wait 12 hours in que or more to get it resolved. and this isnt a minor issue, its complete lack of access to the game.
----
			
{| class="blockquote"
 
 
 
----
			Support in this game is very low. Almost 2 days I can't get the answer to ticket #224890. Two days I cannot login to the European server. Wrote that I am in NA. But the key to the game I bought on the official site with my European account. This morning created another ticket with the same theme #250356. Now I'll probably have to wait a week until answered support))))). I always thought that the most incompetent support in Russia, but you have to beat. Even the Russians are idiots not correct the problem so long.	
----
			
{| class="blockquote"
Support in this game is very low. Almost 2 days I can't get the answer to ticket #224890. Two days I cannot login to the European server. I wrote that I am in NA. But the key to the game I bought on the official site with my European account. This morning created another ticket with the same theme #250356. Now I'll probably have to wait a week until answered support))))). I always thought that the most incompetent support in Russia, but you have to beat. Even the Russians are idiots not correct the problem so long.
----
			
{| class="blockquote"
They have literally thousands of tickets submitted to them a day about the problems going on right now. On top of that most of the team is working hard to try to fix the multiple problems the game is having. Just because they have not responded to you personally does not mean they are not giving out support. If you follow the Twitter, or Facebook, or Twitchtv, or the forum posts you would know they are working 16 hour shifts and longer nonstop trying to fix the problem.
----
			
{| class="blockquote"
The problem is solved very simply. All are given the right to play on any server. Regardless of place of residence and nationality account
----
			
{| class="blockquote"
Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
SOLUTION: If you contact customer service they can assist in changing your email address on the account (Note there may be some delays due to high traffic volumes)- if you do this, you'll need to wait 90 days before you can change it back to your new email address, however.
----
			
{| class="blockquote"
 
Blank realm list screen is being looked into, they don't know what's going on, but they're working on it.
----
			
{| class="blockquote"
There is that phrase 'very simply' again with someone who doesn't even understand how difficult or easy it even is lol.
----
			
{| class="blockquote"
Why do you think that I don't understand? I know that, technically, to give all accounts the same right to login in any region is simple. But this is not in line with company policy. I could write more but English is not my native language and I am quite uncomfortable to write here
----
			
{| class="blockquote"
I think you don't understand because your solution isn't simple at all yet you described it as simple.
----
			
{| class="blockquote"
 
{| class="blockquote"
 We are currently investigating and tracking the following issues. 
Players are unable to view Realm List/Enter RealmsUPDATE: We believe this issue has now been resolved. 
As of 11:30 CST, 1 Jun 2014, I am still having this problem. While sitting in a (projected) 58 hour long queue (which I suppose is not nearly as bad as the 101 hour queue time I encountered upon first trying to log in tonight), I decided to create a set of alts on a different server. When I switched to the server select screen, all of the lists were empty. Trying to return to my original server and wait in the queue resulted in the hamster futilely trying to retrieve the realm list. After closing the game and relaunching the it two more times, this occurred each time. The initial entry into the game would display the servers, but trying to switch to another one after entering the queue for entry to Pergo would wipe the list.
----
			
Players are unable to view Realm List/Enter Realms*
 
I still have this problem. I'm new.	
----
			
{| class="blockquote"
Players are unable to view Realm List/Enter Realms*
 
I still have this problem. I'm new.
----
			CAN YOU RESPOND TO *cupcake* TICKETS?! 48 HOURS AND NOTHING! I AM SO MAD I AM SHAKING! I WANT MY *cupcake* MONEY BACK, NOW!	
----
			
{| class="blockquote"
I'm having the same problem, I checked Reddit and (I'm guessing here, based on what I saw there) this is server related, might help if you post what Server you are login in, so they could fix it.
The server I'm auto login in to is "PERGO (PVP)" btw, hahahaha.
----
			
{| class="blockquote"
CAN YOU RESPOND TO *cupcake* TICKETS?! 48 HOURS AND NOTHING! I AM SO MAD I AM SHAKING! I WANT MY *cupcake* MONEY BACK, NOW!
----
			
{| class="blockquote"
https://twitter.com/tonyrey/status/473358111298691072
 
Should be fixed in 4 hours and counting....
----
			
{| class="blockquote"
 
It's not fixed for all the servers, from what I read on the reddit, they were able to fix this issue in one server and not on the others, might be something that should be fixed one server at a time.
This is what I was able to understand, maybe other people could get it better then I did, here check it yourself:
 
http://www.reddit.com/r/WildStar/comments/26z2m0/network_status_retrieving_realm_list/
----
			Unfortunately the realm list is still broken.	
----
			
{| class="blockquote"
Unfortunately the realm list is still broken.
----
			"No valid Wildstar game account found" Eu problems Am I right? So I gave my ticket number and I'm still here trying to log-in. Like seriously what was the point in doing a head-start if you can't even get majority of the people playing? I'm going to give up on the idea of actually playing in this head-start but if this game still craps up tomorrow I'm probably just going to get a refund because this is *cupcake*ing ridiculous. 	
----
			And now i have a endless loading screen...sigh.	
----
			
{| class="blockquote"
"No valid Wildstar game account found" Eu problems Am I right? So I gave my ticket number and I'm still here trying to log-in. Like seriously what was the point in doing a head-start if you can't even get majority of the people playing? I'm going to give up on the idea of actually playing in this head-start but if this game still craps up tomorrow I'm probably just going to get a refund because this is *cupcake* ridiculous. 
----
			
I am having a problem with the Boomboxes.
Every person I talk to says to me "They are in your Accoutn Inventory, it's the little present next to your character profile in the bottom left hand corner of your screen."
Fairly simple, right?
 
Well, I have gone through my account inventory many times and I have not found a single boombox. Due to this I have missed out on 3 days of possible boomboxes. Please let me know if I am doing something wrong or looking at the wrong screen. However if it is not me, is there any possibility that I might be able to get those boomboxes back?	
----
			
 
Users are reporting they are seeing their Bag of Awesomeness disappearing.UPDATE: We believed we solved the issue however we're still seeing users report this issue. We are reopening our investigation. 
Was Just about to ask about this. Another Issue that is most likely related to this is that for some reason, when I get to the spaces on my inventory that would most likely fall under the bag of awesomeness (last 10 slots), I get the message saying that my inventory is full.	
----
			"Network Error: Unable to connect" I was fine last night, but now I get this error instantly. Still recognizes an incorrect password as incorrect though.	
----
			Servers are down for maintenance for the next 1½ hours - check server status :)	
----
			is it a known issue that every time i log out or reload ui that the chat setting get set back to default and i have to turn off the profanity filter every single time?	
----
			
{| class="blockquote"
"Network Error: Unable to connect" I was fine last night, but now I get this error instantly. Still recognizes an incorrect password as incorrect though.
----
			
{| class="blockquote"
Servers are down for maintenance for the next 1½ hours - check server status :)
----
			
Could you please check Request #222722 Ticket submitted 40 mins after Headstart live, now over 50 hrs later and no CS response. Seeing your twitter post stating an average 24 hr turn around on tickets makes me believe It's fallen through the cracks.
With that in mind, could you add a thread listing the Support progress with tickets, giving an approximate ticket range they are working through, so people like myself that have an open ticket can see if it's likely to get seen. I don't wish to make your Jobs harder by having multiple tickets on the same issue.	
----
			
wtf is wrong with you carbine. 
dont you know that shitty service pisses people off? or do you just dont care?
get your fingers out of your bloody asses, these customer service waits are ridiculous. 2 nights of sleep, 3'd day of waiting. and its bloody noon, its tuesday and launch day in 12 friggin hours, and you havent managed to get me past the login screen, even though you have a friggin fix. and thats the shitty part, you arent confused or cant fix the problem, you just dont wanna.	
----
			
{| class="blockquote"
wtf is wrong with you carbine. 
dont you know that shitty service pisses people off? or do you just dont care?
get your fingers out of your bloody asses, these customer service waits are ridiculous. 2 nights of sleep, 3'd day of waiting. and its bloody noon, its tuesday and launch day in 12 friggin hours, and you havent managed to get me past the login screen, even though you have a friggin fix. and thats the shitty part, you arent confused or cant fix the problem, you just dont wanna.
----
			
{| class="blockquote"
 How about you ask for refund, and never come back? :)
----
			
{| class="blockquote"
 How about you ask for refund, and never come back? :)
----
			
Hello! :)
 
EU player here with login issues!Ticket number : 251714
Network Error: Unable to connect 206.127.148.166:23115Help plx! 	
----
			
{| class="blockquote"
Hello! :)
 
EU player here with login issues!
 
Ticket number : 251714
Network Error: Unable to connect 206.127.148.166:23115
 
Help plx!
 
----
			ffs cannot login (EU havak), Day 3 COME ON...........................................	
----
			
{| class="blockquote"
i love mmo's too much for that, and for a loooong time wildstar has been the only one worth playing. the game is pretty *cupcake* awesome if you get to play it.
----
			
{| class="blockquote"
How about you think before you type a trolling post.
----
			
{| class="blockquote"
For all with No Valid Game account
 
its very simple, customer support is not working on Sundays(Account managment is NcSoft NOT Carbine) ( thats why they tell u waiting time is around 24H) all these ID'S that we are submitting... is just so they can make a list of "most desperate players" so the customer service knows where to begin tomorrow morning when they get to work....THIS IS WHY NOT A SINGLE PERSON WROTE THAT IT GOT FIXED FOR HIM/HER ....
 
100% legit info
----
			
{| class="blockquote"
then take a chill pill and be patient, there are lots of ppl who are w8ing to get in game, and they cant, same as you, so let carbine work on it,they are trying.
----
			
{| class="blockquote"
then take a chill pill and be patient, there are lots of ppl who are w8ing to get in game, and they cant, same as you, so let carbine work on it,they are trying.
----
			
{| class="blockquote"
i have to disagree with you there, i dont think their horribad support has any chance of ever getting better if we bend over and take it. they're clearly understaffed, and that wont get fixed unless enough people are vocal about it, for it to be seen as a potential loss of profit. so im not going to miss any chance of complaining in public, dont think for a second that this is limited to the official forums, or isnt thoroughly thought through.
----
			i wish they would kill the memory leak issue soon	
----
			i get the message NO REALMS AVAILABLE AT THIS TIME... what does that mean.... and will somebody please fix it	
----
			
{| class="blockquote"
i get the message NO REALMS AVAILABLE AT THIS TIME... what does that mean.... and will somebody please fix it
----
			server maitenence....that is why there are no realms http://wsstatus.com/ - the launcher thing is busted	
----
			
{| class="blockquote"
i wish they would kill the memory leak issue soon
----
			Regarding the Name Reservation - the email 'solution' worked 24 hours after having it changed!	
----
			
{| class="blockquote"
As per CRB response here https://forums.wildstar-online.com/forums/index.php?/topic/58940-come-on-carbine-this-memory-leak-is-ridiculous/page-2&do=findComment&comment=627148
 
Are you using BijiPlates?
----
			
{| class="blockquote"
 
Users are reporting they are seeing their Bag of Awesomeness disappearing.UPDATE: We believed we solved the issue however we're still seeing users report this issue. We are reopening our investigation.
 
----
			
i am still not able to log into the EU servers ..still getting the NO VALID EU ACCOUNT FOUND....
 
 so here is my ticket 
#230163
hear the drummer get wicked	
----
			
still not able to log into EU server either , No valid Eu account found
 
ive submited a ticket yesterday and still not reponse, so day 3 of early start and im yet to even get a look at character creation
 
#245415 is my ticket	
----
			Since servers came up i got kicked on the desktop after 5-6 min o game for no obvious reason and the only option is to force close the game from task manager (its says not responding )	
----
			
Finally my account is active and i can log and answer to the forums. took then only 2 days but better late than never i guess.
My problem now is that i dont see any of my pre order goodies..no bag or anything else	
----
			
i just got DC'd from your realm servers and unable to reconnect " network error: unable to connect"
 
guys it's always the same problems i hope you can solve them
 
btw according to http://wsstatus.com/ , your EU prelogin server is down	
----
			
{| class="blockquote"
i just got DC'd from your realm servers and unable to reconnect " network error: unable to connect"
 
guys it's always the same problems i hope you can solve them
----
			
so, now i can play. you never fixed the pre-order key account issue. i actually got my launch day key before your friggin customer service responded. i would be very very ashamed if i were you.
i took the liberty of contacting some independent gaming media, to ask if they were interested in running a story about horribad customer service, im still following through with that, but im closing my ticket out of respect for those still waiting, and im getting off the forums to try and catch up on some of the time you robbed me for.
EDIT: ill also follow up on how long it takes support te successfully register my pre-order key so i can get my goodies, but im gonna wait a day or two before i open the ticket, you have other more important stuff to deal with.	
----
			
Still waiting on my 2 tickets from 2 days ago #229853 #242505
 
Maybe I should open a third...you know what they say lol	
----
			
{| class="blockquote"
so, now i can play. you never fixed the pre-order key account issue. i actually got my launch day key before your friggin customer service responded. i would be very very ashamed if i were you.
i took the liberty of contacting some independent gaming media, to ask if they were interested in running a story about horribad customer service, im still following through with that, but im closing my ticket out of respect for those still waiting, and im getting off the forums to try and catch up on some of the time you robbed me for.
EDIT: ill also follow up on how long it takes support te successfully register my pre-order key so i can get my goodies, but im gonna wait a day or two before i open the ticket, you have other more important stuff to deal with.
----
			
{| class="blockquote"
Dude, seriously. Are you like 10 years old or something? Is this your first MMO launch? You think it's easy to start a massive MMO? There are always issues, there are thousands of people trying to play the game. Problems are always going to be there. Your attitude only reflects bad on you. You're rude and overly demanding. Go play outside to occupy your mind instead of biting your fingernails behind the screen whilst tightly clenching your sphincter and posting your rage on a forum. Your threats mean nothing to them, you think media isn't reading these forums? They don't need you to ring a bell that isn't really worth ringing yet.
 
Just chill out, it'll all work out and we all will be able to play the game. It always works out. 
 
If you don't like it ask for your money back. 
----
			
{| class="blockquote"
Hey settle down. No need to attack someone on the forums. I feel his frustration. I am going on 24 hours of no game access. Prior to that I had limited access due to guest account status. Carbine CSR moved my account to Europe region to correct Guest account issue, and they never moved it back to NA. 5 Tickets later and the only response I receive for CSR's is " Guest accounts are not enabled". They are not even reading the tickets anymore.
 
Yes there are issues. But for many years most MMO's have launched flawlessly. There is no reason or excuse for such an epic fail in this launch. So many people can not log on, can not access the game or are stuck in guest mode. Its ok to be a fanboy, but do not dismiss the issue that this launch is an epic fail.
----
			
{| class="blockquote"
"But for many years most MMO's have launched flawlessly"
 
Not a single mmo i've played has launched flawlessly, that's utter nonsense. And i've played a lot of them! But still no reason to go apeshit on the people working there. And putting more than one ticket in just makes the whole process for the community as a whole go slower.
----
			Still haven't had any contact from support ticket about my reserved name, and you are still listing the cause of the issue as the change of email - which in my case it was not. I'm well aware you have bigger fish to fry, and I honestly sympathize, but at the least some official level of acknowledgement that it is not purely email changing and there is a bigger issue on hand may be appreciated.Or a proper solution. That would be good too.I have some friends mid 20's already and I'm still waiting to properly begin...	
----
			
ok so im getting notifications about this, better get it out of the way. first off, its not a threat when you already did it, its a statement, and yes they do care. i did it to create a public relations nightmare for them, to have them feel their profit margins at risk, motivating them to hire more support staff.
i dont want my money back, in fact i love this game pretty hard, i just want to play it, which is why im making an actual effort to get them to improve. im not rude, im not calling anyone names, and im not saying that support isnt doing their job, im saying they are horribly understaffed. in fact, im actually delaying my own minor issues to free up some of their time for more pressing issues.
if thats an attitude you dislike, im pretty sure you would hate me in person. if you prefer to stay passive and accept poor treatment, then be my guest, but dont expect me to adopt your way of thinking. i was raised to do something about things that bother me, and public complaints was the only thing i could do about this.	
----
			
After 2 days of silence since i couldn't post in any forums finally my account is activated. Lost 2 days of headstart but i can understand the pressure of the team on them.
 
Anyway i would like to thank every person that took care of my issue and anyone else's since blaming them won't help anything.
Have faith :P
 
See you all online.	
----
			
so I logged in to find my server having queue .. got put 1000 in queue.. took around 1½ hour to get through that.. then my character displays.. and i click enter game..
 
Nothing happens for at least 5 minutes.. just a chumba running around endlessly...
 
I restart the client.. log in .. oh YAYYYY 1800 in queue.. now im looking at 2 more hours of wait time .. I USED ALL SATURDAY IN QUEUE OR REALM LIST BUG .. this is so frustrating you have no idea..
Well you probably do have an idea.. as this thread is at almost 270 pages long.................	
----
			
{| class="blockquote"
snip... But for many years most MMO's have launched flawlessly. There is no reason or excuse for such an epic fail in this launch. So many people can not log on, can not access the game or are stuck in guest mode. Its ok to be a fanboy, but do not dismiss the issue that this launch is an epic fail.
----
			
{| class="blockquote"
I've yet to see a MMO that launched flawlessly, it just doesn't happen.  If you were referring to headstart launches, you may have a case, seeing as how the exact # of preorders sold is a known number and gives a pretty damn good clue as to how many people to expect on the servers.  As far as headstarts are concerned, this ranks up near the top of cluster*cupcake*ed launches that I've seen.  I am not looking forward to the official launch.
----
			
 
{| class="blockquote"
As mentioned in the update, if you guys got the message from CS yesterday/previously please update your ticket!
 
We believed a hotfix has resolved the issue (hence why CS replied to with that message) but are now aware some accounts need to be fixed manually.
 
Update your ticket to say you are still being bounced between NA/EU and Support will respond to it ASAP.
 
----
			ive been "updating" since sat morning... its mon... im at 44% complete....anyone else having this issue? yes i read the link to being stuck at 0% i did everything they asked and its not working ive uninstalled and reinstalled twice im day 3 of head start and doesnt look like ill be able to play untill 3 days after launch at this point... and if your gonna say its my internet.. you are wrong sir! lol to test this theory i downladed another game after one of my many failed to connect to server pop ups and it took 30 mins.... so now im gonna go play that game until something gets fixed round here lol	
----
			55 hours still waiting on my ticket #222231	
----
			
I really wish there was a number for CS to call them,waiting around for about three days with no reply just to change an email is starting to annoy me.
Not to mention the game launches soon...lord knows how many other tickets will be thrown at CS,feel like I'm going to be waiting around for even longer...yay!	
----
			The best part is I went ahead (because yes this game is amazing) and bought a copy of the game for my lady and she hasn't had  one issue at all,I'm happy for her but ahaha the gods be cruel.	
----
			
{| class="blockquote"
i am still not able to log into the EU servers ..still getting the NO VALID EU ACCOUNT FOUND....
 
 
----
			
Being bounced between NA and EU servers, receiving the "no valid account" message.
 
Ticket no: #238586
 
Waiting over 24hrs, any help would be most grateful :).	
----
			Do we have a update on a different fix for reserved names? Changing the email back to my original one and waiting 90days to change to the one im using to log in now is not an option for me.	
----
			
{| class="blockquote"
55 hours still waiting on my ticket #222231
----
			
50 hours	#219716	
----
			How am I supposed to play this game I've bought when there's a 15 hour queue every day when I try to log in? Will this continue to be an issue? There's only so much time between work and sleep, and I'm pretty sure 15 hours is a bit of a stretch...	
----
			#222855 48 hours now with the NA -> EU bounching!!!	
----
			#226849 - I've had this ticket now for 48 hours, I'm trying to get my name and all I need is a simple email change. Sort of makes me angry that one of the CS replied and all they did was give me a copy paste stating they can change my email, but I need to ask again... Which seems stupid.	
----
			
Just had my game crash due to a memory leak. I logged back in to find my Bag of Awesomeness gone and all the items it held are missing too. 
Neeldess to say, I am very peeved right now as I had some important items in that bag.... 	
----
			
{| class="blockquote"
Just had my game crash due to a memory leak. I logged back in to find my Bag of Awesomeness gone and all the items it held are missing too. 
Neeldess to say, I am very peeved right now as I had some important items in that bag.... 
----
			Sat in another 8 hour que. No EU love at all so far. And full launch is tomorrow.... Yay lets let more people flood into the servers and make shit worse.	
----
			
#229853 
Day 3,still no reply from CS,still no reserved name.Still waiting to level/play my main.	
----
			Department incharge of open ticket resolution seems to be nonexistent.  They will drop by, past some non useful message and then leave without resolving a damn thing.	
----
			
I am wondering what is the problem with my ticket? You are not answering for almost 5 days. I have 'No Valid WS game account' issue, and im waiting 5 days for respond. No headstart, no early access. Ticket ID is 216176 and it was submitted 5 days ago. My friend had the similar problem, and you solved his problem 2 days ago. His Ticket ID was 215600, so it is 576 before mine. Since i dont know what is the problem, i think im gona contact NCSoft head office. 
This is scandalous...	
----
			
im a bit concerned, these queues...
im in the Hazak-queue with like ALOT of other peoples.
HOW are they supposed to fix this? The only thing im thinking about now is to increase the servercapacity on Hazak with like 2500 spots (current queue) BUT stop the charcreation on Hazak until things are more stable..	
----
			Do you want people to start requesting their money back, because this is how you get people requesting their money back.	
----
			
{| class="blockquote"
im a bit concerned, these queues...
im in the Hazak-queue with like ALOT of other peoples.
HOW are they supposed to fix this? The only thing im thinking about now is to increase the servercapacity on Hazak with like 2500 spots (current queue) BUT stop the charcreation on Hazak until things are more stable..
----
			
{| class="blockquote"
Yep my whole guild is on Hazak. and so far this game is unplayable for us all. Noone seems to care so far. Kinda worrying. 
----
			
Finally my tickets have been resolved and all is working!
 
Being bounced between NA and EU servers, receiving the "no valid account" message.  Come on CARBINE!  I have lost all of headstart and it looks like I'll lose the luanch of this game as well!  Why has support not worked on my account so that it can get me onto EU login?  My tickets have not been service for 60 hours now.  60 hours!  You telling me that they have a lot of tickets to work through so are you telling me the whole world is ahead of me?  How can one have tickets that are 60+ hours old ... far beyond your 24 hour avg wait time?????????????????????????  What a scam!
 
#233280 & #238542 & #246930
 
Could somone at carbine help me out, by taking down my ticket numbers, and taking them to the CS team, and be like "This man needs help now for his 60+ hour wait, get into his account, play with the settings, make it work for him." Really though can someone at carbine do this for me.  Because lets face it ... CS has long since past up my tickets.  They probably don't see them anymore or something.  Maybe they can't help me and simply ignoring them?  This the first MMO sincnce the year of 1998, when i started playing MMOs, that I have to BEG and wait and BEG and wait for help to just play the game.	
----
			
I hope that the problem will resolve fast ! :)
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			
I
 
AM
 
NO 
 
GUEST!	
----
			what about the queues? they will disappear?	
----
			I'm in my third day of endlessly waiting in queue. Headstart is officially non-existing for me.	
----
			
still stuck at a 100% loading screen when i pick my character
 
here my ticket the're not very helpful
 
 
#244583	
----
			im at 45 hours of waiting for them to reset my google authenticator haven't even had to deal with the queues or any other crap yet. lol	
----
			No visible cursor on the log in screen.. I can move around..and if I go to the bottom left or right.. I can high light the buttons... so sheer luck I can eventually highlight the login button but then it says...."Authenticating- cannot login to NCSoft Login Service. Anyone else?	
----
			
Bag of Awesomeness seems to have trouble when zoning and/or when receiving an automatic "path reward".
 
Claimed Bag of Awesomeness. Had the inventory slots through the entire opening chapter.
 
Noticed I was having inventory troubles while in Levian Bay (? Cassian starting zone). I had to re-claim the Bag of Awesomeness from account inventory. Successfully equipped.
 
Now I just zoned to Lightreach Mission. The Bag of Awesomeness shows in my "equipped bags" window, but I can't un-equip it, I can't swap it with another bag, and I can't put anything in it. When I try to re-claim it from account inventory, it's locked out.
 
I reloaded ui and nothing happened. No change.
 
I just logged entirely out of the client, then logged back in. I did NOT have the Bag of Awesomeness equipped or in my inventory. Instead, I had a bag of path rewards and a toolbelt (which I'd earned in the previous zone and had equipped).
 
I was able to go back to account inventory and re-re-claim the Bag of Awesomeness. It's successfully equipped and correctly added inventory slots.	
----
			Just a heads up, I updated the OP with the latest Cougar Notes from the livestream. 	
----
			#233549  -  Well over 2 days, no response what so ever.	
----
			
 
	#256426 NA EU server bouncing
 	
----
			Day 3, no resolution, and no response. #238027. I have contacted NCSoft, asking for their correct US address to submit my consumer complaint to.	
----
			Thanks for the update but I still can't log in...:(	
----
			Still can't use my reserved name though the beta character doesn't show up anymore.	
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			It's still funny cause I can get in the game just fine but I can't use the name I reserved so I'm not even playing, lol.	
----
			Ok have a cursor now..but still cant connect to login	
----
			so for me it's 10pm. I have lost my 3 days head start and probs will lose launch day too because I have to go to bed and go to work from 9am to 5pm... I can't play with my reserved name and I sent a message and got no reply. Carbine, y u do this? T_T Wondering why launch day wasn't set for a Friday at least, then we could all at least have the weekend to try get on. =/ Keep working hard I guess guys.	
----
			
I queued for a random battleground to see what its like, got a game crash mid-load then boom, relog to find all my gear has vanished.
 
Any ideas on why and/or how to get it back?
 
Bit worrying if this can happen now, think what might happen when 50 and done some raids :)
 
EDIT : Ooops. didnt mean to post it here, however. Be nice if anyone could help.	
----
			
Just got home from work. I have roughly 20 minutes before I need to head to class.
 
Being a paying customer and having certain expectations for MMOs, I think surely that's enough time for a quick peek in game to open a boombox and pester friends.
 
Unfortunately, I'm staring at an estimated 7 hour queue.
 
 
I'm not sure where exactly it's quoted, but there's some truth to queues being healthy for a game. Prostate exams are healthy too, but you won't find many takers for an elbow deep check up.	
----
			Went to claim my daily boom box, binded to account, boom box entered my bag, clicked on boom box and it vanished without granting me an item...wtf?	
----
			OP has been updated with more info about realm transfers.	
----
			Personally I'd rather see an actual fix and wait the extra days, than get a quick fix that might hurt the game in the future.  Though this is just personal, I extremely dislike the idea of the faction restrictions being lifted in PVP.	
----
			
This isn't fixed.  Just logged back in and my Bag of Awesomeness is gone along with everything in it.  It's available from mail again however.
 
Users are reporting they are seeing their Bag of Awesomeness disappearing.UPDATE: We believed we solved the issue however we're still seeing users report this issue. We are reopening our investigation.	
----
			
I had a problem not receiving my Beta hoverboard (got my highwaymans threads) and also a boom box that I opened and got nothing at all from (no trade items, xp, or anything). I contacted CS and was given the link to this thread and said it was an issue and they were working on it and had no ETA on fixing it, just to keep an eye on this thread.
 
 
In the first post it's in green, is that a solved issue or still being worked on?	
----
			
{| class="blockquote"
Compiling a list for investigation;
 
Those of you with "No Valid Game Account" error being bounced between NA & EU, if you have been waiting 24+ hours for a ticket resolution can you please give me ticket ID numbers.
 
Thanks,
----
			63 hours no response i just want my money back at this point #222231	
----
			
{| class="blockquote"
 
 
Update: 02June, 3:00pm PDT / 10.00PM UTC
Cougar's latest OPs update - http://www.twitch.tv/wildstar/b/534793438 @ 55:54
 
  Realm Transfers will not be available tonight. PvP Realm Transfers are currently bugged because of faction restrictions. In order to get around the bugs, faction restrictions on PvP realms have been removed. This means you can have both a Dominion and an Exile character on a PvP server. No ETA for when Realm Transfers will be available at this time. 
----
			
{| class="blockquote"
 
Update: 02June, 3:00pm PDT / 10.00PM UTCCougar's latest OPs update - http://www.twitch.tv/wildstar/b/534793438 @ 55:54
 
  Realm Transfers will not be available tonight. PvP Realm Transfers are currently bugged because of faction restrictions. In order to get around the bugs, faction restrictions on PvP realms have been removed. This means you can have both a Dominion and an Exile character on a PvP server. No ETA for when Realm Transfers will be available at this time.
----
			Still saying its a guest account.  Since I have a 17 hour queue on my server, I'm just going to go ahead and call my 3-day headstart you promised me a no-go since I haven't been able to connect EVER during the 3 day head start.  I hope you are planning some kind of compensation for selling people a product that included 3 day head start that many of us can't use.	
----
			
{| class="blockquote"
I appreciate everything you're doing right now but PLEASE make this resolution only temporary.
 
The fact that you have a faction lock is the main reason i'm on a PvP realm this time around.
 
I'm sure a lot of us either play or have played WoW (and other MMOs) and I for one hate the cheating that goes on in open world PvP areas, where people blatently log a member of your faction just to check how many are on your team... or just log in for semi-afk wintrade sabotage.
 
For me the faction lock MAKES Wilstar PvP and open world PvP soo much better than the competiton!
 
Sure someone could run two accounts at once if they were desperate to acheive this, but let them waste their money.
 
PLEASE make the faction restriction lift only a temporary solution while you find the real deal or don't do it at all... with PvP realms proving SO popular on EU I really dont think this should be a USP to be sacrificed :unsure: !
 
 
Thanks, and again appreciate all the work you're doing :)
----
			
{| class="blockquote"
  Realm Transfers will not be available tonight. PvP Realm Transfers are currently bugged because of faction restrictions. In order to get around the bugs, faction restrictions on PvP realms have been removed. This means you can have both a Dominion and an Exile character on a PvP server. No ETA for when Realm Transfers will be available at this time. 
----
			72 hours and no reply from support	
----
			
Removing the faction lock? That couldn't and shouldn't be the answer. The faction lock, despite its benefits, it's part of what gives wildstar a unique feel.
There is a sense of avhievment with PvP because we are fighting for our side, not the side we feel like being on a given day.
 
This should be voted on, that's my personal opinion.	
----
			Still get kicked out when zoning. Even when creating a new character and getting into the game .... you guys really should look at game stopping bugs to get fixed ...	
----
			Another massive bug, that I can tell is left over from WOW design .... Unable to save settings, if the game crashes (which is often), any settings you made gets lost... 	
----
			As others have said do NOT remove faction locks from PvP servers. It makes wPvP much better.Take a few extra days (or more if really needed) to get it right. Its launch week, you will have upset customers regardless of how smooth your launch is. Don't sacrifice a feature to appease a few people in the short term, and risk the potential damage in the long term.You guys have stated you are in this for the long haul...well faction locks on PvP servers are a significant benefit to world PvP. Keep them PLEASE.	
----
			WTH is this server being Full all the time.... StormTalon... i got on only once.. and now i cant even get in... this sux A$$	
----
			
Windowed mode (Both of the options) is currently working very bad, after the 1-2 last patches, one would think that the last patch meant to "optimize" fps etc, would make it all better, but unfortunately not :(
 
Seems like 1 patch its working fantastic with 40-50-60 FPS, and then one patch after that it is ruined again down to 11-20 FPS, and very poor play feel! :(
 
PS: Full screen FPS is stabile at 70-80...	
----
			overall my experience with launch has been somewhat decent, my wife and i got to play most of sat and some of sun, but with working from 7am to 6pm and trying to get on a couple hours before bed is almost pointless at this moment, 3000+ que over 12 hrs wait no chance in hell being able to play this week until some server stabilization and balancing, sucks... also couldn't use name reserved and scurried for on name reservation day. FPS still all over the place as well. sigh... guess i'll try again tomm. luckily i got somewhat of a "head start" and feel bad for those that couldn't even get a chance to play....	
----
			I feel your pain. Another 4hr+ queue for StormTalon. So disappointed in this lack of queue fixes or addressing........	
----
			argghhh so Pi$$$ed... my entire guild is in there im not moving to another realm!!! 	
----
			My bag of awesomeness seems to be disappearing everytime i log out/in on my character "Northion" on Contagion, character with same name on Hazak doesn't seem to be affected by this problem. :O	
----
			Some people posting are a special kind of stupid. Complaining that NCSoft uses Email address as account / name reservations etc. How about find an email account and keep it safe and secure. Seriously, they just put the name reservations out like 2 weeks ago. Did you lose your email that quickly? What else do you want them to use, your phone number, real name, social security number etc? If you learn to use your computer properly and not get infected by mallware and spyware from the websites you shouldnt be visiting than your email is a VERY good account login. NCSoft switched to this years ago and Ive NEVER had any issues. Aion, GW2 and now WildStar.	
----
			
just waited 2 hours in queue only to get stuck on loading screen with no option to exit. got kicked off and now in a 3 hour queue, this is really annoying. what is the server population for each realm? plz fix this!!!  
 
wtf, another 3 hour queue, only to get same problem, to sit on character screen and hit enter game only to see an hour glass turning for an half hour. I have a wired connection to google fiber at 1000mbps on an alienware comp with I7 processor, i shouldnt be getting lag or loading errors like this.
 
This is only going to get worse at launch, so sad!	
----
			you know what i love, how all of the NA PVP servers are full with ques except 1, so what i have to make a character on every realm and hope one day ill get one to 50 GTFOH	
----
			did hazak crash? i got dced and now it says network error : unable to connect	
----
			
 
				Auth Server
 
				online
 
				EU Auth
 
				offline
 
				HTTP Server
 
				online
 	
----
			I hate to sound complainy, but how long is the average wait time for a support ticket? Mine's been up there for three days. I just want my reserved name (and to maybe get my account unflagged as a guest).	
----
			
So, after paying $75 for the "Deluxe" package, I am finding that I have been robbed . . . I have been able to log in to game to create 1 character with a reserved name & 1 character with my preferred name (even though it could not be reserved) & level that character to level 2 before getting bombed off the server, never to be allowed back in.  I do not have time to sit here and putz around with Alt+F4 to try and make it through the 26+ hour wait to get into my own character.
 
Yes, I am a little pissed . . . I have paid for something NCSoft/Carbine obviously can not deliver . . .and seemingly can't fix it either.	
----
			
Network Error: Unable to Connect
IP lolz:23115Network Status, Retrieving Account Information on Authenticator processing/login to char list. So Downtime is 2 hours away, i got crashed by memory allocation error agian, i ha none untile you patched yesterday morning or sunday i think, could play the first 40 hours without, know im down to it, every 4 hours or so.
So removing Authenticator again or what?
 
*edit*
EU Auth is down, nice one, planned?I do approx up to 80 overtime hours in my job as a web dev, and i have only 48 hours left of vacation, i want to play NAO! Its like a.s.a.p. and not like the not awesome boomboxes, i mean it. Not tomorrow, hard enough to have a down time this night again.
 
*edit2*
NICE, EU Auth working again. I am in and outta here.
Stay frosty :P	
----
			Still waiting for CS  to reply #229853 about my reserved name/email change issues,So much for having a headstart  lol	
----
			
Waiting for CS to respond to #254954
 
 
The result was this 	
----
			
Following the incapacity of the CS team to reply to my tickets under 4 days, I went ahead and purchased the game again in order to have access to the NA servers.
This is absolutely ridiculous that you have to buy the game twice because Support isn't able to reply before the end of the pre-order period.
 
I expect a compensation for having to buy the game twice. I updated my tickets accordingly and I dearly hope they will make up to it.	
----
			Just a heads up, if you are getting the EU / NA bounce back and forth, unable to log in, log in on the website here and make sure your account is attached to your copy of the game, and that your subscription is active. This might save you the trouble of a couple of days of ticket.	
----
			Well I am finally able to play but I do not have any of the preorder, 2 step authentication or digital deluxe items in my inventory. Is there a way to fix this? I have already sent in a ticket to CS.	
----
			Had very high latency on EU servers the last few hours. Hope it normalizes after patch and maintenance.	
----
			I keep getting the Network Error: Unable to Connect 64.25.34.198.23115 error messaging. Is there anything I can do to resolve this?	
----
			I just wanted to say thanks to all the devs working with minimal sleep (and the fully rested ones to) for working so quickly to fix all these issues so we can get back to the important things in life.... (Playing Wildstar)	
----
			Why does the server Ravenous have such high ping for an EU server?	
----
			Constant DCs now. Also, I spawned in a part of the world I'd never actually visited before.	
----
			I feel your pain. Got home and tried to log in after about 6pm CST. Queued for 3hrs. Went to go BBQ outside and came back to a lost connection error. Retried logging in about 830pm and 2hr queue. Finally got in about 1030pm and than an unknown server maintenance. Waited the 90 minutes to get in and play a bit more and constant disconnects. When you reconnect the game "soft freezes" on the loading screen. Hope it works out better tomorrow because the gameplay itself is fun, but inability to play because of queues or disconnects is very frustrating.	
----
			I keep getting, unhandled nc platform error 15, after tonights maintenance.	
----
			
THE GAME WAS WORKING 1 MIN AGO BUT NOW I CANT GO IN ITS WRITING no realms are avalible at this time                 
                                                                    HELP ME PLEASE!	
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			.	
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There, there.
 
Here, take this:
http://twitter.com/wildstar	
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			Hey CCP, fix your shitty game! Wait this isn't EVE Online? Certainly feels like CCP...	
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			if only they would post this usefull information on the fecking forums.	
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Still cant play the game "No Valid Game Account for EU Found " been waiting for 67hrs now.
 
Ticket:  #230047	
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			I want to play, but I can't get the name I reserved... Then I get on and start trying to make an alt to play just while I wait... Then I just get unmotivated cause I really want to play my main... Lol.	
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Users are reporting their Reserved names are not available.UPDATE: We believe this to be affecting users who have changed their email since Name Reservation, unfortunately due to the system it is not possible to award the new email with the reserved name.
SOLUTION: If you contact customer service they can assist in changing your email address on the account (Note there may be some delays due to high traffic volumes)- if you do this, you'll need to wait 90 days before you can change it back to your new email address, however.
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@CRB_Anlath, why are you still pushing this non-solution to the problem?  The only viable solution is to give everybody who is affected a free name change so after the name reservation period expires in two weeks they can change their toon names to what they want.
 
As I, and many others, have already posted in this thread (if you care to read it), this idea of changing email addresses simply does not work.  People changed their email addresses for a good reason, and most of us don't even have access to the old accounts to change back to them.  But even if we did, it wouldn't solve the problem because by now everybody has got tired of waiting for your slow Support responses (over 3 days and I still haven't had a reply to my ticket) and have gone ahead and made toons with random names (mine is CantUseMyReserveName on Widow, btw).  All we need is for your Support people to add a free name change to the accounts of everyone who has been affected, or heck just give one to everybody ffs.  Then we can take care of the problem ourselves once the name reservation period expires.
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ticket number  #211329 
 
 
been waiting 5 days to get my account and game back onto the EU server after your fail solution to the " game doesnt match account region"
were to move my account to the US server
 
but im guessing that with all the new players my ticket will be lost in the pile and ill end up having to buy the game again and make a new account
 
great job carbine really great job
 
oh and obviously posting ticket number in this thread doesnt do a damn thing posted my ticket 2 days ago
and again just now hopefully someone from support will wake up and get it done	
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Is the thing with allowing characters on both factions on the same PvP-server a temporary thing? or is it a serious commitment to the game?
And also. Will the character transfers be removed after a while?	
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			still being logged in as a guest	
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			Pre order items are still missing. Why is it taking so long to have this resolved?	
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			I believe in you CS #229853 the power is yours!	
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Isnt it possible to transfer right now?
I logged in remotly from work this morning and saw the transferoption, now its gone?
im on Hazak.	
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			As many others, I have not received any of my pre order items or titles.  My highest character is lvl 11 & I have visted the first mailbox available to me & it was empty.  Please help.	
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As many others, I have not received any of my pre order items or titles.  My highest character is lvl 11 & I have visted the first mailbox available to me & it was empty.  Please help.
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I thought the preorder items are in your account inventory?
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I can't play the game since the headstart because of this 
Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token  Invalid Login Token 
The support site is not working at all, can i ask for money back, because i can't play this game at all.	
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As many others, I have not received any of my pre order items or titles.  My highest character is lvl 11 & I have visted the first mailbox available to me & it was empty.  Please help.
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			I bought the delux version of the game and it stated we would get 3 free codes to give to friends.  Do you know when and how we will be getting these?	
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			I still havnt figured out why they decided it was a good idea to link reserved names to the email instead of the account.	
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I bought the delux version of the game and it stated we would get 3 free codes to give to friends.  Do you know when and how we will be getting these?
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Still waiting for CS  to reply #229853 about my reserved name/email change issues,So much for having a headstart  lol
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While I understand how you feel, I can't use my reserved name either, I understand that there are people with way more pressing problems out there than not being able to use their reserved name. I am assuming that, like me, you have been able to log in but you simply decided not to create a character. There have been others who haven't had the privilege of being able to log in because of one thing or another and Carbine have rightly chosen to spend their time and resources trying to help them get into the game.
 
Don't get me wrong, I would love to have had my reserved name at launch of headstart, but I couldn't so decided to enjoy playing instead and use my name when it is available.
 
 :)
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			I put in a ticket, but was directed hereI never got any of the items connected to connecting an authenticator to your account. 	
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			I have a problem with the loot from the boom box. I claimed one and opened it. To my surprise my loot from the boom box was a ground mount. Wanted to add it to my mounts with a right-click, but it disapeared.... How can i get my mount back?	
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When do you think you will solve the server issue, it seems I can never log in as server is always full. I started another char on a lower pop realm away from my guild and now I can't log on that either as it is full. I hope you sort this out quickly as the head start should of shown how full the realms would be. I have been patient up to now but am starting to feel I may have bought something I can only log onto at silly times.
 
Please resolve soon as the game is awesome but only if you can play it
 
Thanks	
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Was sent here by Agent Lopp. :D I guess i didnt get a Bag of Awesomeness,, but i got: Boom-Box, Holographic Eldan Relic, Flux Hoverboard and Highwayman's Threads. Missing Spaceship and Stuff. Please resolve as soon as possible.
 
Thanks	
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			I'm disappointed.....why all the issues on launch day?  Sad......no lesson learned from other MMOs on launch day.	
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Regarding the Name Reservation - the email 'solution' worked 24 hours after having it changed!
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			Well I had the following bugs:- Costume Head piece- Scientist Galeras quest- Some housing items were invisible- And finally, my zone quest bugged in Whitevale- And others the were already fixed"Had" because I freaked out and deleted the char. Created another one and now the only thing that's bugged is my Bag of Awesomeness... how awesome! .-.edit: all bugs above were properly reported by ticket	
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Tired of the fing cut and paste answers, lets actually get some customer service going and a competent programing team would be awesome. Head start items still missing and not getting any support from the ticket side.
 
"Thank you so much for letting us know about this. The Development Team is aware of this issue and are working on a resolution, however we don't have a fix or workaround for this quite yet. Please keep an eye on our forum post where we are tracking Headstart issues and providing updates as we have them - https://forums.wildstar-online.com/forums/index.php?/topic/55715-headstart-issues-31514/.
 
If you have any other concerns, please feel free to contact us.
 
Regards,
 
ClarckWildStar Support Team
_______________________________________________________________________________________________
 
Hey there,
 
Thank you so much for letting us know about this. The Development Team is aware of this issue and are working on a resolution, however we don't have a fix or workaround for this quite yet. Please keep an eye on our forum post where we are tracking Headstart issues and providing updates as we have them - https://forums.wildstar-online.com/forums/index.php?/topic/55715-headstart-issues-31514/.
 
If there is anything else we can assist with, please let us know.
 
Take care,
 
ChrisWildStar Support Team	
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I put in a ticket, but was directed here
I never got any of the items connected to connecting an authenticator to your account. 
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