102156-all-the-platinum-on-my-account-were-lost

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			I dont know what happened to my account, it was suspended yestoday, and I contacted with support to recover the access of my account,after they finished the recovery, I found all the platinum were lost, what going on? Anyone encountered this problem before?	
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			Are you using a two-step authenticator?	
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I know it sounds ridiculous but they dont restore currency atm.
https://support.wildstar-online.com/entries/71910083-Restorations-You-Current-Support-Guidelines-for-Item-Restorations
 
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Are you using a two-step authenticator?
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no
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			No 2 step means you most likely got hack and money was transfer.	
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Hey Folks, 
 
There are already threads dedicated to CS and thoughts / opinions on that, please stay on topic to the OP - we don't need another thread debating the state of CS when this player is requesting help / knowledge. 
 
- Team WildStar 	
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			Seen that kind of problem OP face, which is something to do with a hack account if no 2 step.	
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			Sounds as though your account was compromised, likely due to the lack of 2FA. You then got suspended because illegal things were happening on your account. Now you need to contact customer service and explain the situation and hope they offer an item restore. Either way, you need to be using 2FA.	
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Ok my post was deleted because honestly at this stage why not.
 
Falkor is right, odds are your account was compromised but without more details we're all just guessing.
Contact CS and try and get some clarification from them, my deleted post suggested they should have told you what was happening but since they didn't asking them is going to be your best course of action. Or if you have some more details to share we can try give some specific advice, though from what I've read the odds of restoration are something of a mixed bag.	
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