100164-selling-renown-items-back-for-renown

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			So..I just accidentally wasted 30k renown on a second vortex hover board. And theres no way to get that back, or use/sell the item. At some point are we going to be able to sell items back for renown? We can do it with vouchers and 30k renown down the tube is a ridiculous loss.	
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So..I just accidentally wasted 30k renown on a second vortex hover board. And theres no way to get that back, or use/sell the item. At some point are we going to be able to sell items back for renown? We can do it with vouchers and 30k renown down the tube is a ridiculous loss.
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While I haven't heard anything positive about customer support so far, I would still try opening a ticket for something like that.  The worst that happens is they say no.  Just remember to be polite and respectful when making the ticket.  CS are people too.
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While I haven't heard anything positive about customer support so far
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			That's how all MMO forums are.  I don't hold it against people until they get belligerent and start throwing tantrums. I'm sure there are plenty of positive CS encounters as well, which is why I suggested making an attempt.	
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I had the same issue except I spent 5 platinum on a stupid mount flair.
They told me they couldn't refund it at this time. I was level 44 and a half.
 
Some bullshit huh.
If I could just revendor it, it would of solved a huge frustration.
I don't even feel like playing anymore lol.	
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I don't even feel like playing anymore lol.
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I have never played a single video game, ever, where I have expected a GM to magically fix something that was directly my own doing.  When they do it's a blessing.  When they don't...well, it was my own fault.  Live and learn.  If something like that really makes you want to quit the game, I don't know what to tell you.
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That's because people have the attention span of goldfish. If they don't get help within ten minutes, they come here to whine about how aweful support is. But if they do get help, they never say anything about it to anyone. That's why there are so many people complaining about just about everything on the forums. We who love the game spend our time playing it rather than talk about it here. :)
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That's because people have the attention span of goldfish. If they don't get help within ten minutes, they come here to whine about how aweful support is. But if they do get help, they never say anything about it to anyone. That's why there are so many people complaining about just about everything on the forums. We who love the game spend our time playing it rather than talk about it here. :)
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So that it doesn't happen again I suggest you use the addon called "purchase confirmation".
 
You can parameter it so that it will generate a confirmation window for any currency and you can choose the threshold at which it fires, for example : at 1g or at 1g25 or at 1 plat, then at 50 prestige or 42 or 1000 or 0 whatever, then at 100 renown or whatever, and then same for vouchers, same for elder gems.
 
 	
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Forget asking for your renown back. I accidently purchased a mount flair for a board I don't own, I "Ctrl+Right Click'd" to preview the item and purchased it. I wrote a ticket asking for it back, and even though I am lvl 50 and have been for some time I got a response saying that they will not refund me unless I am over lvl45. I responded saying I am lvl50, still awaiting a repsonse.
 
Although it took 5 weeks to get my 1 plat back for the Mount Speed purchase bug. That ticket was closed before I got my money back on that one. Took several back and forth responses before it was resolved.	
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Posts like this make me long for a "+100 Likes" button.
 
Pro-tip children: Take a moment and think before you click.  Whether that's at a vendor, or while talking to an npc.  The plat/renown/prestige you save will be your own.  Also you will indirectly affect CS response time since these sorts of issues won't be wasting their time.
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Pro-tip children: Take a moment and think before you click.  Whether that's at a vendor, or while talking to an npc.  The plat/renown/prestige you save will be your own.  Also you will indirectly affect CS response time since these sorts of issues won't be wasting their time.
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So that it doesn't happen again I suggest you use the addon called "purchase confirmation".
 
 
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I feel like this thread got a little off track. >.<
 
For the OP though, I agree that we should have the ability to sell back. Even if it's a two hour window like World of Warcraft had. It would be nice if you could return items to the vendor within a certain timeframe for a full refund. It's a shame to waste money like that.
 
In the meantime, while it doesn't address the full issue, I definitely could recommend a purchase confirmation add-on. And hopefully Carbine can make this part of the game itself soon enough along with the ability to refund renown.
 
For what you can do for this exact situation, I would just contact support and wait it out. They might not be able to fix it for up to a few days. So be prepared to sit back and wait. :(	
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So that it doesn't happen again I suggest you use the addon called "purchase confirmation".
 
You can parameter it so that it will generate a confirmation window for any currency and you can choose the threshold at which it fires, for example : at 1g or at 1g25 or at 1 plat, then at 50 prestige or 42 or 1000 or 0 whatever, then at 100 renown or whatever, and then same for vouchers, same for elder gems.
 
 
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There's zero reason we shouldn't be able to sell back items to vendors for their full price.
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Except for the items that have randomized rune slots.
 
Didn't get the runes you wanted? Sell it back for full price and try again!
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			Isn't renown pretty easy to get if you do adventure often.	
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Except for the items that have randomized rune slots.
 
Didn't get the runes you wanted? Sell it back for full price and try again!
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			Oh come on. -_- It's not hard to make some exceptions for certain important items (though I'd argue the better solution would be to eliminate random runes all together... that's a whole 'nother can of worms). Climb down off your judgmental high horse. It's not hand-holding; it's reasonable accommodation for innocent mistakes. A time-restricted full buy back helps people, especially when this game's interface systems can be so counter intuitive. Ever try to link a vendor item to someone in chat? I sure hope it wasn't something expensive...	
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While I haven't heard anything positive about customer support so far, I would still try opening a ticket for something like that.  The worst that happens is they say no.  Just remember to be polite and respectful when making the ticket.  CS are people too.
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Oh come on. -_- It's not hard to make some exceptions for certain important items (though I'd argue the better solution would be to eliminate random runes all together... that's a whole 'nother can of worms). Climb down off your judgmental high horse. It's not hand-holding; it's reasonable accommodation for innocent mistakes. A time-restricted full buy back helps people, especially when this game's interface systems can be so counter intuitive. Ever try to link a vendor item to someone in chat? I sure hope it wasn't something expensive...
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 I've lost far more, and I'm not complaining.
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I highly doubt that. And what about the people who didn't make a mistake like me? I spent 10 plat on a decore item when I hit a lag spike and purchased again because I though the click just didn't register. This is a common feature in pretty much every other mmo. There is absolutely no reason for Wildstar not to have it.
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People are going to make mistakes no matter what, Fixitman. You cannot superiority your way out of that fact.
 
There's no reason to punish people in a video game for these kinds of things, especially when adjusting the buy back price to be an item's full value instead of a fraction of it would be so simple.	
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I never said anything about punishment. Losing something because of a mistake is part of the learning experience. Having it given back to you is learning nothing. No superiority going on here, just simple logic.
 
This is a discussion about losing imaginary currency because of a real mistake in an imaginary world. Why is it so hard to just realize it was a mistake, learn from it, and move on. Sure, getting everything back seems easier.... but it's much tougher on all involved in the long run.	
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but it's much tougher on all involved in the long run.
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If you read carefully through my previous posts, you'll see that I already explained this. Making a change to only certain items, without causing more issues, is no simple task. Regardless, there are many more important things that need attention at this point. Adding and testing code just so people can ignore their mistakes should not be a priority.
 
Yes, the vendor interface does need work. I couldn't agree more with that. If they go so far as to give us a time-limited buy-back option, do you honestly think it will fix the issue? I believe it will only get worse, simply because it will give people another excuse to not pay attention. They'll buy things without paying attention, realize it too late, and then the cycle starts over.	
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do you honestly think it will fix the issue? I believe it will only get worse
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A simple purchase confirmation should be sufficient.  It also carry with it no room for abuse.
 
Until Carbine implements it, the addon works pretty well.	
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Here's a better solution IMO:
 
IF the right-click to buy function uses the same calls across all vendors, why not give us an option to just turn it off. Make "off" the default setting, so those of us who want it can just turn it on. That "should be" much simpler to code than adding buy-back to a portion of the vendor items. Although I do have issues with the vendor UI, right-click to buy is not one of them. Kara's idea would work as well, but I really don't want yet another confirmation to click. That is why I didn't bother getting the confirmation addon, and I'm still looking for a way to remove the BOE confirmation :)
 
EDIT: This idea places sole responsibility of all purchases on the seller. There is no hassle involved. You either turn it on, or turn it off once. It should suffice until more robust means can be developed and deployed.
			
				
	Edited July 29, 2014 by Fixitman	
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			I honestly disagree that either of those solutions are any good. They both create rather a hassle for the user.	
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I honestly disagree that either of those solutions are any good. They both create rather a hassle for the user.
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Regarding your example, all you had to do was check to see if you had the item before clicking again. Why should Carbine have to devote more manpower to make up for that simple mistake?
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			Because apparently adding a few lines of codes consumes SO much manpower!	
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			You obviously know nothing about software development if you think "a few lines of code" is all it takes to add a buy-back option to specific items.	
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			I did something similar to this but lost ~2000 prestige by buying two of the same item - I put a ticket in but alas they will not restore/refund. I understand the issue with exploiting a sell-back function with the rune slots as they are, but you could rectify this by implementing a cool down on how often you can buy/return an item. For example, if you buy one by mistake and sell it back to refund your currency, you cannot purchase that item again for x-number of days. Just one way of getting around this, as I think it would be useful for players and support to have an in-game fix to things like this, since they can happen often (less tickets for support to go through :)). 	
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I did something similar to this but lost ~2000 prestige by buying two of the same item - I put a ticket in but alas they will not restore/refund. I understand the issue with exploiting a sell-back function with the rune slots as they are, but you could rectify this by implementing a cool down on how often you can buy/return an item. For example, if you buy one by mistake and sell it back to refund your currency, you cannot purchase that item again for x-number of days. Just one way of getting around this, as I think it would be useful for players and support to have an in-game fix to things like this, since they can happen often (less tickets for support to go through :)). 
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Which again prevent people mass buying items....
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There's zero reason we shouldn't be able to sell back items to vendors for their full price.
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That's because people have the attention span of goldfish. If they don't get help within ten minutes, they come here to whine about how aweful support is. But if they do get help, they never say anything about it to anyone. That's why there are so many people complaining about just about everything on the forums. We who love the game spend our time playing it rather than talk about it here. :)
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