Search query: qcy t1

Product: QCY T1C TWS Bluetooth Headphones, True Wireless Stereo Earbuds with Bluetooth 5.0 for Auto-Pairing, CVC 6.0 Noise Cancelling and Binaural Call Supporting Siri/Google Assistant.… Trouble Shooting
Q: How long does it take to charge them and how long does the battery last?

A: It takes about 1.5-2 hours to charge the earbuds in the charging case. And it's up to 4 hours continuous talk or music time on one charge.

Q: My left and right earbud could not connect with each other?

A: Firstly, kindly make sure whether your phone has turned off the Bluetooth function before L & R connected with each other. Secondly, make sure you have held and pressed the button for 20 second till the indicator flashes in white and red the second time and goes out. After this reset process, please take out both earbuds to have them connected to each other at first, then pair the right earbud to your device.

Q: The sound is not very clear/the caller cannot hear my voice clearly?

A: Please adjust the volume on your phone. Make sure there is no source of interference nearby. Stay close to your phone.

Q: Why the connection is not stable and cuts out intermittently?

A: Different form Wi-Fi or other wireless signal transmission,Bluetooth would be affected by wireless signal around and barriers between.

Please make sure there are no objects between the earphones and your Bluetooth device and no radio or Wi-Fi interference nearby.

Lack of Bass ? Please adjust the ear tips, or change to smaller ear tips. Push them a little deeper inside your ears to experience better sound effect.

Uncovered Case ? Rest assured, there are strengthened magnets attached to both the earbuds and the charging case. So forget about the earbuds falling out or missing in your pockets or backpack.
Volume Not Loud Enough ? Please adjust it through your device. There is no volume control button on the earbuds as for the small size and compact design. The manufacturer always make standard volume section to bring you beautiful sound as well as protect your hearing.
Advanced Bluetooth 5. 0 headphones: offering true wireless skip free listening, these in-ear headphones are small, discrete, and slip into the ear canal to produce hi-fi stereo sound with rich clarity and Deep bass.
Snug fit, sweat proof comfort: The lightweight, comfortable fit Also features a sweat-resistant design to keep them in place even if you sweat. (IPX4 waterproof)
Noise reduction support: block out distractions, clanging weights at the gym, or the busy street with these Bluetooth earbuds for phone calls.
Magnetic charging case: ideal for on-the-go charging and portability, Each pair of earphones features a 380 mash portable case for storing and providing 12-16 hours playtime after 4 times Charge.
Satisfaction : along with Bluetooth 5. 0 connectivity, hi-fi sound, and 12-16 hours playtime (total case charge time), These headphones come Backed by an unbeatable one month money back . QCY