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Product: K Comer Shipping Label Printer 150mm/s High-Speed 4x6 Direct Thermal Label Printing for Shipment Package 1-Click Setup on Windows/Mac,Label Maker Compatible with Amazon, Ebay, Shopify, FedEx,USPS,Etsy

Q: Why is my Printer unresponsive and not working£¿

A: Is your printer connected to your computer through a data cable? Is the printer turned on? Is the label properly placed (make sure it is thermal label)

Q: why my labels are not sharp / dark?

A: The most common cause of poor quality printing relates to poor quality source files If your original low-quality print was designed for 8.5 x 11 inches, see if you can set the label to 4 x 6 inches.

Q: Why my label is printing sideways?

A: The most likely reason is that your label is not properly formatted for 4 x 6 label printing. COMER Prints exactly what you see on your screen in the same orientation. So if the label looks side-ways on your screen or if it has a lot of white space around the label,COMER Printer will print it side-ways and with the same amount of white space.

Q: Why the label is getting stuck or half-printed?

A: If your label is getting stuck (usually during printing something really dark like barc-ode or a thick straight line), this is most likely due to your print density being set too high for your label. This causes the label to get too hot and get stuck to the print head. Various labels respond to the same level of heat differently.

【150MM/S High-Speed & High Resolution】This label printer applies newest Thin-film direct thermal printing technology, making the printing speed more faster and stable. High printing quality with 203DPI resolution, supports printing labels from 1.57'' to 4.3'' width and 1'' to 11.8'' height, compatible with most shipping and e-commerce platforms, such as FedEx, USPS , DHL, Amazon, Etsy, eBay, Shopify, etc. Please download the driver from official website or USB Driver before printing.
【Durable & Cost Saving】The 4x6 label printer comes with Comer newest generation high temperature print head,it can non-stop working 12 hours or longer and stably print labels up to 500,000 PCS till print head life end. Besides, our direct thermal label printers don't need any toner or ink or ribbon, just need thermal papers.
【Widely Use & Multi-System Compatible】Comer CX418 label printers can smoothly run on all version of Windows and Mac System. It can be setting up in 1 min .CX418 supports various sizes of direct thermal labels, such as 4" x 6" shipping labels, warehouse labels, barcode labels, product labels, address labels, ID labels, market labels,etc., it's a ideal choice for your purchasing. Warmly note: ChromeOS system is not supported.
【Automatic Label-Detection】 Comer thermal label printer can automatically capture and feed labels, it can automatically and accurately adjust printing head according to label size, what's more, it was built in intelligent Paper-Return function, Whenever you change the paper, it can save your 1st label all the time, greatly reduce your thermal paper wasting.
【Reliable Customer Service】Comer thermal printer comes with a label holder and a USB disk as presents to our customer. Package contains printer driver, installation guide, setup guideline and user manual. Free and all lifetime technical support, timely updated version driver. Our customer services cover email, social communication tools, remote assistance, and provide services for any problems you encountering at any time. K COMER Orange