English: Index Accounts of Canada, 21, 22 Alternative methods of service delivery, 7, 14, 25 Auditor General, 18, 49 Canada (Site) Portal, 1, 7, 8, 29, 38, 39, 40, 50, 52 Canada Post, 25 Canada Gazette, 38, 58 Canadian International Trade Tribunal (CITT), 18 Canadian Government Publishing, 38, 58 Canada Customs and Revenue Agency, 14, 22 Compensation, 6, 11, 24, 25, 43, 57, 59 Crown Assets Distribution, 17, 57 Depository Services Program, 38, 58 Disposal, 12, 15, 17, 19, 20, 46 Electronic (E) government, 1, 7, 8, 9, 27 Electronic Supply Chain, 1, 18, 20, 29, 51, 52 Electronic commerce, 18, 21, 27, 40 Electronic Service delivery, 18, 27, 28, 29, 51, 52 Ethics Program, 9 Financial Information Strategy (FIS) 22, 24 Government Enquiry Centre, 38, 50 Government on-Line (GOL), 8, 18, 20, 24, 28, 29, 31, 44, 50 Human Resources Development Canada, 22, 52, 59 Information technology, 2, 7, 13, 27, 28, 29, 32, 42, 43 Major Crown Projects, 17, 57 Office accommodation, 5, 9, 13 Official languages, 35, 36 Parliament Hill (Precinct), 12, 15, 55 Partnership, 7, 14, 27, 29, 32, 33, 36 Pay and benefits, 24 Payments-in-Lieu of Taxes, 12 Pension Reform, 24, 25 Planning, Reporting and Accountability Structure (PRAS), 3, 11, 14 Procurement, 1, 8, 17, 18, 19, 20, 38, 40, 51, 52, 57 Public Accounts of Canada, 21 Publiservice, 38, 50, 67 Representative workforce (environment), 1, 8, 9, 43 Secure channel, 8, 28, 29, 51, 52 Service Canada Initiative, 40 Services for Canadians Gateway, 29, 50, 51, 52 Shared System Support Centre, 33, 44 Software Exchange Service, 27 Superannuation, 5, 24, 25 Sustainable development, 1, 7, 8, 15, 49 Termium, 36 The Institute, 27 Universal Classification Standard (UCS), 9, 24, 25, 44
French: Index Acquisitions (achats), 5, 8, 17, 18, 19, 51 Agence des douanes et du revenu du Canada, 14, 22 Aliénation, 13, 15, 16, 17, 19, 20, 47, 57, 61 Centre de renseignements gouvernementaux, 38, 50 Centre de soutien des systèmes partagés, 33, 45 Chaîne d’approvisionnement électronique, 2, 18, 20, 51, 52 Cité (colline) parlementaire, 12, 55 Commerce électronique, 18, 21, 27, 40 Comptes du Canada, 21, 22 Développement des ressources humaines Canada, 22, 52, 59 Développement durable, 2, 7, 8, 49 Distribution des biens de la Couronne, 17, 19 Éditions du gouvernement du Canada, 38 Fonds publics, 21 Gazette du Canada, 38, 58 Gouvernement électronique, 1, 8, 9, 27 Gouvernement en direct (GeD), 18, 20, 25, 28, 29, 30, 31, 50 Grands projets de l’État liés aux acquisitions, 17, 54, 55, 57 Initiative Service Canada, 40 L’Institut, 27 Langues officielles, 35, 36 Locaux à bureaux, 2, 5, 9, 13, 14 Milieu de travail/main d’oeuvre/effectif représentatif, 8, 9, 44 Modes de prestation des services (autres, diversification), 7, 25, 29 Norme générale de classification (NGC), 10, 24, 25, 45 Paiements en remplacement d’impôts, 13 Partenariat/partenaires, 1, 7, 14, 27, 29, 32, 33, 36, 45, 52 Paye et avantages sociaux, 24 Pensions, 5, 24, 25 Point d’accès Canadiens, 50, 52 Postes Canada, 25 Prestation de services électroniques, 18, 28, 29, 30 Programme des services de dépôt, 38, 58 Programme d’éthique, 9 Publiservice, 38, 50, 67 Réforme des pensions, 24, 25 Rémunération de la fonction publique, 11, 24, 25, 26, 44, 57 Services d’échanges de logiciels, 27 Site/Portail du Canada, 1, 8, 29, 40, 50, 51, 52 Stratégie d’information financière (SIF), 22, 24 Structure de planification, de rapport et de responsabilisation (SPRR), 3, 11, 14 Technologie de l’information, 2, 7, 13, 27, 29, 43 Termium, 36 Tribunal canadien du commerce extérieur, 18 Vérificateur général, 18, 49 Voie de communication protégée, 8, 27, 28, 30, 51, 52