English: 3.2.1 Manage Electronic Correspondence from Receipt to Resolution accessRights agentIdentifier correspondenceLanguage correspondenceType correspondentAddress correspondentAssociated correspondentContactInformation correspondentName correspondentOrganization correspondentPrimaryContact correspondentSalutation correspondentTitle correspondentType eventDateTime eventType fileCode folderType (externalIdentifier) identifier objectStatus sensitivity 3.2.2 Reassign Tasks accessRights agentIdentifier correspondenceLanguage correspondenceType correspondentAddress correspondentAssociated correspondentContactInformation correspondentName correspondentOrganization correspondentPrimaryContact correspondentSalutation correspondentTitle correspondentType eventDateTime eventType fileCode folderType (externalIdentifier) identifier objectStatus sensitivity 3.2.3 Create Sub-Tasks to Additional Groups accessRights agentIdentifier correspondenceLanguage correspondenceType correspondentAddress correspondentAssociated correspondentContactInformation correspondentName correspondentOrganization correspondentPrimaryContact correspondentSalutation correspondentTitle correspondentType eventDateTime eventType fileCode folderType (externalIdentifier) identifier objectStatus sensitivity 3.2.4 Revisions Required to Draft Reply before Approval Given agentIdentifier attachmentProfile eventDateTime eventType fileCode objectStatus 3.2.5 Revision Required to Final Reply before Signature agentIdentifier attachmentProfile eventDateTime eventType fileCode objectStatus 3.2.6 Final Reply will not be Sent agentIdentifier attachmentProfile eventDateTime eventType fileCode objectStatus
French: 3.2.1 Gérer la correspondance électronique de la réception à la résolution accessRights agentIdentifier correspondenceLanguage correspondenceType correspondentAddress correspondentAssociated correspondentContactInformation correspondentName correspondentOrganization correspondentPrimaryContact correspondentSalutation correspondentTitle correspondentType eventDateTime eventType fileCode folderType (externalIdentifier) identifier objectStatus sensitivity 3.2.2 Réattribuer les tâches accessRights agentIdentifier correspondenceLanguage correspondenceType correspondentAddress correspondentAssociated correspondentContactInformation correspondentName correspondentOrganization correspondentPrimaryContact correspondentSalutation correspondentTitle correspondentType eventDateTime eventType fileCode folderType (externalIdentifier) identifier objectStatus sensitivity 3.2.3 Créer des soustâches pour d’autres groupes accessRights agentIdentifier correspondenceLanguage correspondenceType correspondentAddress correspondentAssociated correspondentContactInformation correspondentName correspondentOrganization correspondentPrimaryContact correspondentSalutation correspondentTitle correspondentType eventDateTime eventType fileCode folderType (externalIdentifier) identifier objectStatus sensitivity 3.2.4 La réponse préliminaire doit faire l’objet de révisions avant que l’approbation soit donnée agentIdentifier attachmentProfile eventDateTime eventType fileCode objectStatus 3.2.5 La réponse finale doit faire l’objet d’une révision avant la signature agentIdentifier attachmentProfile eventDateTime eventType fileCode objectStatus 3.2.6 La réponse finale ne sera pas envoyée agentIdentifier attachmentProfile eventDateTime eventType fileCode objectStatus