English: Federal Government Office of Consumer Affairs Industry Canada 235 Queen Street Ottawa ON K1A 0H5 Fax: (613) 952-6927 Email: consumer.information@ic.gc.ca Website: www.consumer.ic.gc.ca Competition Bureau 50 Victoria Street Gatineau QC K1A 0C9 Tel.: (819) 997-4282 Toll Free: 1-800-348-5358 TDD: 1-800-642-3844 Fax: (819) 997-0324 Email: compbureau@cb-bc.gc.ca Website: www.competitionbureau.gc.ca Financial Consumer Agency of Canada (FCAC) 427 Laurier Avenue West, 6th floor Ottawa ON K1R 1B9 Tel.: (613) 996-5454 or 1-866-461-FCAC (3222) Fax: (613) 941-1436 or 1-866-814-2224 Website: www.fcac-acfc.gc.ca Provincial and Territorial Governments Alberta Service Alberta Consumer Contact Centre 17th Flr., TD Tower, 10888 – 102 Avenue Edmonton AB T5J 2Z1 Tel.: (780) 427-4088 (Edmonton and area) Toll Free: 1-877-427-4088 (Alberta only) Email: governmentservices@gov.ab.ca  Website: www.servicealberta.gov.ab.ca British Columbia Corporate Policy and Planning Office Ministry of Public Safety and Solicitor General P.O. Box 9283 Stn Prov Govt Victoria BC V8W 9J7 Tel.: (250) 387-0306 Fax: (250) 387-2631 Manitoba Manitoba Finance Consumer and Corporate Affairs Consumers' Bureau Suite 302, 258 Portage Avenue Winnipeg MB R3C 0B6 Tel.: (204) 945-3800 Toll Free: 1-800-782-0067 Fax: (204) 945-0728 Email: consumersbureau@gov.mb.ca  Website: www.gov.mb.ca/finance/cca/consumb New Brunswick Rentalsman and Consumer Affairs Department of Justice Centennial Building P.O. Box 6000 Fredericton NB E3B 5H1 Tel.: (506) 453-2682 Fax: (506) 444-4494 Website: www.gnb.ca/justice Newfoundland and Labrador Trade Practices Division Department of Government Services 5 Mews Place P.O. Box 8700 St. John's NL A1B 4J6 Tel.: (709) 729-2660 Fax: (709) 729-3205 Website: www.gs.gov.nl.ca/cca/tpl/ Northwest Territories Consumer Affairs Municipal and Community Affairs Suite 600, 5201 - 50th Avenue Yellowknife NT X1A 3S9 Tel.: (867) 873-7125 Fax: (867) 873-0609 Email: michael-gagnon@gov.nt.ca  Website: www.maca.gov.nt.ca Nova Scotia Service Nova Scotia and Municipal Relations P.O. Box 1003 Halifax NS B3J 2X1 Tel.: (902) 424-5200 Toll Free: 1-800-670-4357 Fax: (902) 424-0720 Email: askus@gov.ns.ca  Website: www.gov.ns.ca/snsmr Nunavut Consumer Affairs Community and Government Services P.O. Box 440 Baker Lake NU X0C 0A0 Tel.: (867) 793-3303 Toll Free: 1-866-223-8139 Fax: (867) 793-3321 Website: www.gov.nu.ca/Nunavut/English/ departments/CGT/ Ontario Ministry of Government Services Consumer Protection Branch 5775 Yonge Street, Suite 1500 Toronto ON M7A 2E5 Tel.: (416) 326-6414 Toll Free: 1-800-889-9768 Fax: (416) 326-8665 TTY: (416) 325-3408 TTY Toll free: 1-800-268-7095 Email: info.MGS@ontario.ca Website: www.ontario.ca/consumerprotection Prince Edward Island Consumer, Corporate and Insurance Division Office of the Attorney General 4th Floor, 95 Rochford Street P.O. Box 2000 Charlottetown PEI C1A 7N8 Tel.: (902) 368-4550 Toll Free: 1-800-658-1799 Fax: (902) 368-5283 Website: www.gov.pe.ca/oag/ccaid-info/index.php3 Quebec Office de la protection du consommateur Suite 450, 400 Jean-Lesage Boulevard Quebec QC G1K 8W4 Toll free: 1-888-OPC-ALLO (1-888-672-2556) Fax: (418) 528-0976 Website: www.opc.gouv.qc.ca Saskatchewan Consumer Protection Branch Saskatchewan Department of Justice Suite 500, 1919 Saskatchewan Drive Regina SK S4P 4H2 Tel.: (306) 787-5550 Toll Free: 1-888-374-4636 (Saskatchewan only) Fax: (306) 787-9779 Email: consumerprotection@ justice.gov.sk.ca Website: www.saskjustice.gov.sk.ca Yukon Department of Community Services Consumer and Safety Services P.O. Box 2703 Whitehorse YK Y1A 2C6 Tel.: (867) 667-5111  Fax: (867) 667-3609 Email: consumer@gov.yk.ca Website: www.community.gov.yk.ca The Andrew Philipson Law Centre 2130 - 2nd Avenue Whitehorse YT Y1A 5H6 Tel.: (867) 667-5111
French: Prov. Victoria (Colombie-Britannique) V8W 9J7  Tél. : (250) 387-0306  Téléc. : 250) 387-2631 Île-du-Prince-Édouard Consumer, Corporate and Insurance Division  Office of the Attorney General  95, rue Rochford, 4e étage  C.P. 2000  Charlottetown (Île-du-Prince-Édouard) C1A 7N8  Tél. : (902) 368-4550  Sans frais : 1-800-658-1799  Téléc. : (902) 368-5283  Site Web : www.gov.pe.ca/oag/ccaid-info/index.php3 Manitoba Finances Manitoba  Consommation et Corporations  Office de la protection du consommateur  258, avenue Portage, bureau 302  Winnipeg (Manitoba) R3C 0B6  Tél. : (204) 945-3800  Sans frais : 1-800-782-0067  Téléc. : (204) 945-0728  Courriel : consumersbureau@gov.mb.ca  Site Web : www.gov.mb.ca/finance/cca/ consumb/index.fr.html Nouveau-Brunswick Médiateur des loyers et services à la consommation Ministère de la Justice  Édifice du Centenaire C.P. 6000  Fredericton (Nouveau-Brunswick)  E3B 5H1 Tél. : (506) 453-2682  Téléc. : (506) 444-4494  Site Web : www.gnb.ca/0062/index-f.asp Nouvelle-Écosse Service Nova Scotia and Municipal Relations  C.P. 1003  Halifax (Nouvelle-Écosse) B3J 2X1  Tél. : (902) 424-5200  Sans frais : 1-800-670-4357  Téléc. : (902) 424-0720  Courriel : askus@gov.ns.ca  Site Web : www.gov.ns.ca/snsmr Nunavut Consumer Affairs  Community and Government Services  C.P. 440  Baker Lake (Nunavut) X0C 0A0  Tél. : (867) 793-3303  Sans frais : 1-866-223-8139  Téléc. : (867) 793-3321 Site Web : www.gov.nu.ca/Nunavut/ English/departments/CGT/ Ontario Ministère des Services gouvernementaux  Direction de la protection du consommateur 5775, rue Yonge, bureau 1500  Toronto (Ontario) M7A 2E5  Tél. : (416) 326-6414  Sans frais : 1-800-889-9768  Téléc. : (416) 326-8665  ATS : (416) 325-3408  ATS sans frais : 1-800-268-7095  Courriel : info.MGS@ontario.ca  Site Web : www.ontario.ca/ protectionduconsommateur Québec Office de la protection du consommateur  400, boul. Jean-Lesage, bureau 450  Québec (Québec) G1K 8W4  Sans frais : 1-888-OPC-ALLO (1-888-672-2556)  Téléc. : (418) 528-0976 Site Web : www.opc.gouv.qc.ca Saskatchewan Consumer Protection Branch  Saskatchewan Department of Justice  1919, promenade Saskatchewan, bureau 500  Regina (Saskatchewan) S4P 4H2  Tél. : (306) 787-5550  Sans frais : 1-888-374-4636 (Saskatchewan seulement)  Téléc. : (306) 787-9779  Courriel : consumerprotection@justice.gov.sk.ca  Site Web : www.saskjustice.gov.sk.ca Terre-Neuve-et-Labrador Trade Practices and Licencing Division  Department of Government Services  Édifice de la Confédération Bloc Ouest, 2e étage  C.P. 8700  St. John's (Terre-Neuve-et-Labrador)  A1B 4J6  Tél. : (709) 729-2660  Téléc. : (709) 729-3205  Site Web : www.gs.gov.nl.ca/cca/tpl Territoires du Nord-Ouest Consumer Affairs  Municipal and Community Affairs  5201, 50e Avenue, bureau 600  Yellowknife (Territoires du Nord-Ouest) X1A 3S9  Tél. : (867) 873-7125  Téléc. : (867) 873-0609  Courriel : michael-gagnon@gov.nt.ca  Site Web : www.maca.gov.nt.ca Yukon Department of Community Services  Consumer and Safety Services  C.P. 2703  Whitehorse (Yukon) Y1A 2C6  Tél. : (867) 667-5111  Sans frais : 1-800-661-0408  Téléc. : (867) 667-3609  Courriel : consumer@gov.yk.ca  Site Web : www.community.gov.yk.ca The Andrew Philipson Law Centre  2130, 2e Avenue  Whitehorse (Yukon) Y1A 5H6  Tél. : (867) 667-5111