English:  3URSRVDOV RI ODZ 7KHUH DUH QR FXUUHQW SURSRVDOV LQ WKLV ILHOG  6HOI UHJXODWLRQ ,Q )LQODQG WKH ,&& FRGH LV DSSOLHG E\ WKH %RDUG RI %XVLQHVV 3UDFWLFH RI WKH &HQWUDO &KDPEHU RI &RPPHUFH 7KLV VHOIUHJXODWRU\ ERG\ GHFLGHV RQ GLVSXWHV EHWZHHQ FRPSDQLHV DQG DOVR SURYLGHV FRS\ DGYLFH ,WV GHFLVLRQV DUH QRW ELQGLQJ EXW DUH JHQHUDOO\ DFFHSWHG 7KH )LQQLVK 'LUHFW 0DUNHWLQJ $VVRFLDWLRQ LV WKH VHOIUHJXODWRU\ ERG\ IRU WKH GLUHFW PDUNHWLQJ VHFWRU ,W KDV LVVXHG ³IDLU SOD\´ UXOHV DQG UXOHV IRU HOHFWURQLF FRQVXPHU WUDGH  +DQGOLQJ RI FRPSODLQWV $XWKRULWLHV 7KH JHQHUDO VXSHUYLVLRQ LV FDUULHG RXW E\ WKH &RQVXPHU 2PEXGVPDQ ZKR JLYHV DGYLFH DQG LQIRUPDWLRQ RQ WKH FRUUHFWLRQ RI SRVVLEOH LQIULQJHPHQWV 7KH 2PEXGVPDQ DFWV ERWK RQ KLV RZQ LQLWLDWLYH RU RQ FRPSODLQWV IURP LQGLYLGXDOV ,I QR UHVXOW LV DFKLHYHG D EDQ FDQ EH LPSRVHG RQ WKH LQIULQJLQJ SDUW\ SRVVLEO\ FRPELQHG ZLWK D SHQDOW\  ,I WKLV LV QRW DFFHSWHG WKH FDVH FDQ EH EURXJKW EHIRUH WKH 0DUNHW &RXUW RI -XVWLFH 6XSHUYLVLRQ RI VSHFLDO DGYHUWLVLQJ UXOHV LQ VSHFLILF OHJLVODWLRQ RQ DOFRKROIRRGPHGLFLQHVILQDQFH LV FDUULHG RXW E\ VSHFLDO FRPSHWHQW QDWLRQDO $JHQFLHV 7KH 0DUNHW &RXUW RI -XVWLFH FDQ GHFLGH RQ FDVHV EDVHG RQ SURYLVLRQV FRQFHUQLQJ DGYHUWLVLQJ LQ WKH &RQVXPHU SURWHFWLRQ $FW 7KH SURFHGXUH LV QRW RSHQ WR SULYDWH LQGLYLGXDOV ZKR DUH REOLJHG WR VHQG WKHLU FRPSODLQWV WR WKH 2PEXGVPDQ 'LVWULFW FRXUWV DUH FRPSHWHQW IRU EUHDFK RI &ULPLQDO ODZ DQG FDQ DOVR GHFLGH RQ GDPDJHV 6HOIUHJXODWLRQ 7KH %RDUG RI %XVLQHVV 3UDFWLFH VHHNV WR SURYLGH LQGLYLGXDO WUDGHUV DQG FRPSDQLHV ZLWK UDSLG DQG HIIHFWLYH SURFHGXUH WR KDQGOH GLVSXWHV FRQFHUQLQJ XQIDLU WUDGH SUDFWLFHV ,Q  RQO\  FRPSODLQW FRQFHUQHG DGYHUWLVLQJ GLUHFWHG DW FKLOGUHQ WDNLQJ LQWR DFFRXQW WKDW WKH %RDUG WUHDWHG  FRPSODLQWV LQ WRWDO 
French: SDUUDLQDJH j OD WpOpYLVLRQ /D SXEOLFLWp j OD WpOpYLVLRQ GRLW UHVSHFWHU FHUWDLQV SULQFLSHV JpQpUDX[ HOOH GRLW rWUH DLVpPHQW LGHQWLILDEOH FRPPH WHOOH HW rWUH QHWWHPHQW GLVWLQFWH GHV SURJUDPPHV QH SDV XWLOLVHU GH WHFKQLTXHV VXEOLPLQDOHV rWUH UHVSHFWXHXVH GH OD GLJQLWp KXPDLQH rWUH H[HPSWH GH ULVTXHV SRXU OD VDQWp OD VpFXULWp SXEOLTXH HW O¶HQYLURQQHPHQW HW rWUH QRQ GLVFULPLQDWRLUH  /D ORL PHW HQ DSSOLFDWLRQ OHV GLVSRVLWLRQV GH OD GLUHFWLYH 796) VXU OD SXEOLFLWp YLVDQW OHV PLQHXUV (Q OD PDWLqUH OD OpJLVODWLRQ VXU O¶DXGLRYLVXHO QH VHPEOH SDV DOOHU DXGHOj GH OD GLUHFWLYH 796) /H PpGLDWHXU GHV FRQVRPPDWHXUV RPEXGVPDQ GRQQH pJDOHPHQW GHV GLUHFWLYHV VXU OD SXEOLFLWp WpOpYLVXHOOH YLVDQW OHV HQIDQWV HOOH GRLW rWUH LGHQWLILDEOH FRPPH WHOOH QHWWHPHQW GLVWLQFWH GHV SURJUDPPHV VDQV ULVTXH SRXU OHV HQIDQWV H[HPSWH GH YLROHQFH QH GRLW SDV LQFLWHU j DFKHWHU XQ SURGXLW QH GRLW SDV LQWHUURPSUH OHV SURJUDPPHV GH PRLQV GH  PLQXWHV QH GRLW SDV SDUUDLQHU GHV SURJUDPPHV SRXU HQIDQWV OHV GHVVLQV DQLPpV QH GRLYHQW SDV rWUH LQWHUURPSXV SDU GH OD SXEOLFLWp DQLPpH OD SXEOLFLWp QH SHXW H[SORLWHU O¶LPDJH GH SHUVRQQDOLWpV GH SURJUDPPHV GLIIXVpV HQ PrPH WHPSV  'DQV OD GpFODUDWLRQ GH SULQFLSH GHV PpGLDWHXUV GHV FRQVRPPDWHXUV GDQV OHV SD\V QRUGLTXHV   FHV GHUQLHUV RQW GpILQL XQH SRVLWLRQ FRPPXQH FRQFHUQDQW OD OpJLVODWLRQ VXU OD SXEOLFLWp FH GRFXPHQW QRQ H[pFXWRLUH H[SRVH pJDOHPHQW OHV UqJOHV DSSOLFDEOHV j OD SXEOLFLWp YLVDQW OHV HQIDQWV  ,O Q¶H[LVWH DXFXQH UqJOH VSpFLILTXH SRXU OD SXEOLFLWp YLVDQW OHV PLQHXUV GDQV OD SUHVVH VXU OHV DIILFKHV RX DX FLQpPD 3RXU FH TXL HVW G¶,QWHUQHW OH PpGLDWHXU GHV FRQVRPPDWHXUV D SURPXOJXp TXHOTXHV GLUHFWLYHV VHORQ OHVTXHOOHV OD SXEOLFLWp QH SHXW LQFLWHU OHV PLQHXUV j SDVVHU FRPPDQGH QH SHXW GHPDQGHU DX[ PLQHXUV GH FRPPXQLTXHU GHV LQIRUPDWLRQV SHUVRQQHOOHV OD SXEOLFLWp GRLW FODLUHPHQW VH GLIIpUHQFLHU GH WRXW DXWUH FRQWHQX HWF F 'LVSRVLWLRQV VSpFLILTXHV 8QH OpJLVODWLRQ VSpFLDOH SUpYRLW O¶DSSOLFDWLRQ GH UqJOHV SDUWLFXOLqUHV SRXU FHUWDLQV SURGXLWV SDU H[HPSOH  DOFRRO  WRXWH SXEOLFLWp HVW LQWHUGLWH SRXU OHV DOFRROV IRUWV HW OLPLWpH SRXU OHV ERLVVRQV SHX DOFRROLVpHV WDEDF  WRXWH SXEOLFLWp HVW LQWHUGLWH SURGXLWV DOLPHQWDLUHV  WRXWH UpIpUHQFH j OD VDQWp HVW LQWHUGLWH G $XWUHV WHFKQLTXHV GH FRPPXQLFDWLRQ