[ { "text": "is it good to add roadside assistance?", "intent": "Add", "type": "Test" }, { "text": "How can I add my invoice?", "intent": "Add", "type": "Test" }, { "text": "how to check when you are closed for holidays?", "intent": "Check", "type": "Test" }, { "text": "how to check transactions?", "intent": "Check", "type": "Test" }, { "text": "Where can I consult an agent?", "intent": "Consult ", "type": "Test" }, { "text": "who can I consult regarding my disease?", "intent": "Consult ", "type": "Test" }, { "text": "Would you please speed-up the process?", "intent": "process ", "type": "Test" }, { "text": "If the the claim process takes too much time, i would like my case to be assigned to another agent.", "intent": "process ", "type": "Test" }, { "text": "is it okay to complain if my insurance policy is improperly worded?", "intent": "complain", "type": "Test" }, { "text": "Why should i still wait to complain if your agent doesn't respond to me at all?", "intent": "complain", "type": "Test" }, { "text": "where should i click to compare the service quality of different insurance companies?", "intent": "compare ", "type": "Test" }, { "text": "what if I want to compare two or more insurance brokers?", "intent": "compare ", "type": "Test" }, { "text": "Would it be necessary to infrom authority about the change?", "intent": "change ", "type": "Test" }, { "text": "Is their any change in terms and conditions?", "intent": "change ", "type": "Test" }, { "text": "Is it okay to show my documents to an agent over a video call?", "intent": "show", "type": "Test" }, { "text": "Do you always show only the authentic insurance brokers?", "intent": "show", "type": "Test" }, { "text": "Is it possible to report a fake insurance agency?", "intent": "report ", "type": "Test" }, { "text": "Does the insurance report contain all my claims and health related details?", "intent": "report ", "type": "Test" }, { "text": "Are there any mtaterials to learn what all these difficult terms mean?", "intent": "learn ", "type": "Test" }, { "text": "Where to learn more about the benefits and services from my insurance?", "intent": "learn ", "type": "Test" }, { "text": "Did I already pay for my insurance this month, can you find it pls.", "intent": "find ", "type": "Test" }, { "text": "Great, thanks. Can you also find information about: If my friends sigh a contract because of my invitation. Do I get some money for that. ", "intent": "find ", "type": "Test" }, { "text": "Before upgrading my insurance package, I want to review current services provided by insurance.", "intent": "review ", "type": "Test" }, { "text": "When can I review an agent's interaction with customers?", "intent": "review ", "type": "Test" }, { "text": "How many policies can I buy?", "intent": "buy", "type": "Test" }, { "text": "Buy an insurance from another company?", "intent": "buy", "type": "Test" }, { "text": "What service I am able to request in my insurance?", "intent": "request ", "type": "Test" }, { "text": "Please request the cancellation of my policy.", "intent": "request ", "type": "Test" }, { "text": "Choose an insurer who has best feedback from customers.", "intent": "feedback ", "type": "Test" }, { "text": "a doctor has given me a feedback on my health.", "intent": "feedback ", "type": "Test" }, { "text": "When should i apply for a claim settlement?", "intent": "apply ", "type": "Test" }, { "text": "please apply for a maturity period reduction.", "intent": "apply ", "type": "Test" }, { "text": "Because of health insurance, I was able to save my life through coverage.", "intent": "save", "type": "Test" }, { "text": "When is the best time to save on money using insurance benefits?", "intent": "save", "type": "Test" }, { "text": "Can I cancel my policy by writing an e-mail?", "intent": "cancel ", "type": "Test" }, { "text": "When to cancel a car insurance?", "intent": "cancel ", "type": "Test" }, { "text": "What is there to withdraw when a claim has been processed?", "intent": "withdraw ", "type": "Test" }, { "text": "Why should I withdraw the claim funds as soon as possible?", "intent": "withdraw ", "type": "Test" }, { "text": "My doctor wants to modify my medicines.", "intent": "modify", "type": "Test" }, { "text": "Who should I approach to modfiy my insurance contract?", "intent": "modify", "type": "Test" }, { "text": "Does update button actually work?", "intent": "update", "type": "Test" }, { "text": "How to update the name of my nominee in the policy?", "intent": "update", "type": "Test" }, { "text": "Should I keep myself in link with agent to access services easliy?", "intent": "link", "type": "Test" }, { "text": "Please, send me the link of the insurance policy.", "intent": "link", "type": "Test" }, { "text": "Would it be possible to combine insurances of my whole family into one?", "intent": "combine", "type": "Test" }, { "text": "where to click to combine all the extra services to my current insurance plan?", "intent": "combine", "type": "Test" }, { "text": "Where to click to merge different coverage and benefits into one?", "intent": "merge", "type": "Test" }, { "text": "which insurance company is about to merge with mine?", "intent": "merge", "type": "Test" }, { "text": "Are the business that automate insurance services better than manual insurance services?", "intent": "automate", "type": "Test" }, { "text": "Can you automate my loan sactioning process?", "intent": "automate", "type": "Test" }, { "text": "I am an existing policy holder, how can I visit the download center?", "intent": "download", "type": "Test" }, { "text": "where can I download the policy certificate from?", "intent": "download", "type": "Test" }, { "text": "Hey, please notify me only via whatsApp call.", "intent": "notify", "type": "Test" }, { "text": "Notify the insurer about my health check-up.", "intent": "notify", "type": "Test" }, { "text": "Would it be possible for me to track an insurance agent's activity?", "intent": "track", "type": "Test" }, { "text": "Please track my payments for this month.", "intent": "track", "type": "Test" }, { "text": "When can I resend documents to the insurance agent?", "intent": "resend", "type": "Test" }, { "text": "How to resend something after a system failure?", "intent": "resend", "type": "Test" }, { "text": "Where can i look for a reset button?", "intent": "reset", "type": "Test" }, { "text": "When will my loan status be reset?", "intent": "reset", "type": "Test" }, { "text": "When will you transfer matured policy payment to my personal bank account?", "intent": "transfer", "type": "Test" }, { "text": "How to transfer funds from one insurance to the other?", "intent": "transfer", "type": "Test" }, { "text": "When will the insurance office lift the hold on my loan?", "intent": "hold", "type": "Test" }, { "text": "How to hold first conversation with an insurance agent?", "intent": "hold", "type": "Test" }, { "text": "When can my agent approve which medicines I can take?", "intent": "approve", "type": "Test" }, { "text": "How to have an insurance officer to approve my application for delayed payments?", "intent": "approve", "type": "Test" }, { "text": "When will be eligible to expedite all the insurance related processes?", "intent": "Expedite", "type": "Test" }, { "text": "How do I expedite the sactioning of my loan?", "intent": "Expedite", "type": "Test" }, { "text": "When can I view my future premium amounts?", "intent": "View ", "type": "Test" }, { "text": "How to view the terms and conditions of my policy?", "intent": "View ", "type": "Test" }, { "text": "When can I connect to someone regarding my optical insurance?", "intent": "connect", "type": "Test" }, { "text": "How do I quickly connect to an insurance agent?", "intent": "connect", "type": "Test" }, { "text": "I just sent you an unnecessarily rude email, please delete it out of the system", "intent": "Delete", "type": "Test" }, { "text": "Someone stole my password, what do I need to prove in order to delete my account?", "intent": "Delete", "type": "Test" }, { "text": "Where exactly should I start to pay my premium payments?", "intent": "Start", "type": "Test" }, { "text": "When will my money back for my policy start?", "intent": "Start", "type": "Test" }, { "text": "Where should i click to resume my current policy?", "intent": "Resume", "type": "Test" }, { "text": "When will be able to resume my insurance policy after i am back?", "intent": "Resume", "type": "Test" }, { "text": "Where is the button to startover a process?", "intent": "Startover", "type": "Test" }, { "text": "When should i ideally startover my insurance application?", "intent": "Startover", "type": "Test" }, { "text": "Where to click to restart the loan repayment?", "intent": "Restart", "type": "Test" }, { "text": "When can i restart my policy after it has lapsed?", "intent": "Restart", "type": "Test" }, { "text": "Where to click so that you send me the confirmation of address change on my policy papers?", "intent": "Send", "type": "Test" }, { "text": "When will you send me the loan saction letter?", "intent": "Send", "type": "Test" }, { "text": "Where can I get the assurance written on my policy?", "intent": "Get", "type": "Test" }, { "text": "When will be able to get to know if this is an authorized insurer?", "intent": "Get", "type": "Test" }, { "text": "Where should i click to set my residential address as my mailing address?", "intent": "Set", "type": "Test" }, { "text": "When will be able to set a limit on monthy payments?", "intent": "Set", "type": "Test" }, { "text": "Where to retrieve all my data that exists on your platform?", "intent": "Retrieve", "type": "Test" }, { "text": "When will be eligible to retrieve more benefits from my insurance?", "intent": "Retrieve", "type": "Test" }, { "text": "Where can i click to remove a member from my policy?", "intent": "Remove", "type": "Test" }, { "text": "When is the earliest I can remove a nominee's name from my policy?", "intent": "Remove", "type": "Test" }, { "text": "Where to click to disconnect the remote assistance session?", "intent": "Disconnect", "type": "Test" }, { "text": "When to disconnect a call with an insurance agent?", "intent": "Disconnect", "type": "Test" }, { "text": "I am an existing policy holder, where can I upload the identification documents?", "intent": "Upload", "type": "Test" }, { "text": "When is the best time to upload things faster?", "intent": "Upload", "type": "Test" }, { "text": "Where is the latest release of this reconciliation software?", "intent": "Release", "type": "Test" }, { "text": "When will you release my receipts?", "intent": "Release", "type": "Test" }, { "text": "Could you please show me the total bonus that I would receive on the maturity of a policy?", "intent": "Show ", "type": "Test" }, { "text": "I am interested in changing my nominee, please show me how to do it.", "intent": "Show ", "type": "Test" }, { "text": "Is it possible to hide my policy from other insurance companies?", "intent": "Hide", "type": "Test" }, { "text": "Can I hide my illness while buying a policy?", "intent": "Hide", "type": "Test" }, { "text": "Where can I obtain a joint policy?", "intent": "Obtain", "type": "Test" }, { "text": "When can I obtain information about the conditions in which my policy can get lapsed?", "intent": "Obtain", "type": "Test" }, { "text": "Where should i click to talk about home insurance?", "intent": "Talk", "type": "Test" }, { "text": "When is the best time to call about insurance during your business hours?", "intent": "Talk", "type": "Test" }, { "text": "Where is the option to chat with a live agent?", "intent": "Chat", "type": "Test" }, { "text": "When did we chat the last time about my vehicle insurance?", "intent": "Chat", "type": "Test" }, { "text": "Where is the option to call the main insurance office in my city?", "intent": "Call", "type": "Test" }, { "text": "When is a better time to call someone at the head office?", "intent": "Call", "type": "Test" }, { "text": "I would like to ask the manager at the head office to forward my applicaton.", "intent": "Ask", "type": "Test" }, { "text": "Where to ask for cash deposit to my bank upon claim approval?", "intent": "Ask", "type": "Test" }, { "text": "how do you calculate the bonus amount upon policy maturity?", "intent": "Calcuate", "type": "Test" }, { "text": "I want to calculate the total maturity value of my insurance policy.", "intent": "Calcuate", "type": "Test" }, { "text": "Where do i have to click in order to re-calculate all my previous matured policies?", "intent": "Re-Calculate", "type": "Test" }, { "text": "When can you enable the re-calculate button for me?", "intent": "Re-Calculate", "type": "Test" }, { "text": "Where can I see the option to grant myself an extension on the payment deadline?", "intent": "Grant", "type": "Test" }, { "text": "When can the agent grant me rights to my online account?", "intent": "Grant", "type": "Test" }, { "text": "Where is the picture of the agent to help me identify them?", "intent": "Identify", "type": "Test" }, { "text": "When do you usually identify if a customer is eligible for an insurance benefit?", "intent": "Identify", "type": "Test" }, { "text": "Where to find conditions for getting a loan on my policy?", "intent": "Find", "type": "Test" }, { "text": "When will I be able to find if my policy has matured?", "intent": "Find", "type": "Test" }, { "text": "When will I see the group transactions in my app?", "intent": "Group", "type": "Test" }, { "text": "How to group items together if they belong to different subgroups?", "intent": "Group", "type": "Test" }, { "text": "Where can I click to print this webpage?", "intent": "Print", "type": "Test" }, { "text": "When can I print my premium receipts?", "intent": "Print", "type": "Test" }, { "text": "When do insurance companies publish their new coverage plans?", "intent": "Publish", "type": "Test" }, { "text": "How to publish a draft of an insurance underwriting?", "intent": "Publish", "type": "Test" }, { "text": "I would like to submit all my personal details as soon as possible.", "intent": "Submit", "type": "Test" }, { "text": "Where are the PDFs that I wanted to submit before the agent visits me?", "intent": "Submit", "type": "Test" }, { "text": "Where is the option to create categories for insurances?", "intent": "Create", "type": "Test" }, { "text": "When will be eligible to create my own invoices?", "intent": "Create", "type": "Test" }, { "text": "Where can I adjust a few clauses in my insurance contract?", "intent": "Adjust", "type": "Test" }, { "text": "When will be able to adjust my coverage in all of my insurances?", "intent": "Adjust", "type": "Test" }, { "text": "Where do I go to select a different insurance plan?", "intent": "Select", "type": "Test" }, { "text": "When will my insurance let me select the services that I desperately need?", "intent": "Select", "type": "Test" }, { "text": "Where is the option to annotate this piece of text?", "intent": "Annotate", "type": "Test" }, { "text": "When insurance companies annotate customer's data, is it kept private?", "intent": "Annotate", "type": "Test" }, { "text": "Where to find information on the people you appoint to visit customers?", "intent": "Appoint", "type": "Test" }, { "text": "When will you appoint an insurance agent for my case?", "intent": "Appoint", "type": "Test" }, { "text": "Where can I click to continue my insurance benefits even though I have withdrawn from the policy?", "intent": "Continue", "type": "Test" }, { "text": "When can i continue the repayment of my loan taken on my insurance?", "intent": "Continue", "type": "Test" }, { "text": "Where should i click to define this term here?", "intent": "Define", "type": "Test" }, { "text": "When there is no explanation for a term given, will you define it for me?", "intent": "Define", "type": "Test" }, { "text": "Where to inform that I need to have someone correct a few lines in my insurance contract?", "intent": "Correct", "type": "Test" }, { "text": "When can I have someone correct my misprinted address on policy certificate?", "intent": "Correct", "type": "Test" }, { "text": "Where is the mailbox to draft an e-mail to insurance authority?", "intent": "Draft", "type": "Test" }, { "text": "When is the next chance to ask my insurance manager to draf a new policy for me?", "intent": "Draft", "type": "Test" }, { "text": "Where should I e-mail if I need a copy of my insurance certificate?", "intent": "E-mail", "type": "Test" }, { "text": "When will the agent be receiving my e-mail?", "intent": "E-mail", "type": "Test" }, { "text": "Where is the unlink option on your website?", "intent": "Unlink", "type": "Test" }, { "text": "When can I unlink my car from your vehicle insurance?", "intent": "Unlink", "type": "Test" }, { "text": "Where to refer my application for renewal?", "intent": "Refer", "type": "Test" }, { "text": "When is the best time to refer a nominee for my current insurance policy?", "intent": "Refer", "type": "Test" }, { "text": "Where can I convert my paper policy into a plastic card?", "intent": "Convert", "type": "Test" }, { "text": "When will your agent help me to convert my mandatory insurance to a voluntary one?", "intent": "Convert", "type": "Test" }, { "text": "Where is the option to use another payment method for this month's premium?", "intent": "Use", "type": "Test" }, { "text": "When is the best time to use liability insurance?", "intent": "Use", "type": "Test" }, { "text": "Where should i click to generate a pdf of this webpage?", "intent": "Generate", "type": "Test" }, { "text": "When will be able to generate the invoices for the plans I have bought?", "intent": "Generate", "type": "Test" }, { "text": "Where is an option to visualize any data for better understanding?", "intent": "Visualize", "type": "Test" }, { "text": "When will the insurance data be ready for me to visualize?", "intent": "Visualize", "type": "Test" }, { "text": "Where do I click to translate this page?", "intent": "Translate", "type": "Test" }, { "text": "When I want to translate something, should I highlight it?", "intent": "Translate", "type": "Test" }, { "text": "I would like to invite other people to be customers of my insurance company.", "intent": "Invite", "type": "Test" }, { "text": "When is the best time to invite other people through the referal program?", "intent": "Invite", "type": "Test" }, { "text": "If I don't increase the maturity period, will I lose some benefits?", "intent": "Increase", "type": "Test" }, { "text": "Can you increase the cash payment limit?", "intent": "Increase", "type": "Test" }, { "text": "Where is all the the data that you usually record?", "intent": "Record", "type": "Test" }, { "text": "When is the transaction record deleted?", "intent": "Record", "type": "Test" }, { "text": "I would like an agent to reconcile and prepare a document for my perusal.", "intent": "Reconcile", "type": "Test" }, { "text": "When will be able to renconcile this payment?", "intent": "Reconcile", "type": "Test" }, { "text": "I would like to have someone to describe me the entire procedure of claiming an amount.", "intent": "Describe", "type": "Test" }, { "text": "When is the next chance to describe my insurance requirements to your agent?", "intent": "Describe", "type": "Test" }, { "text": "Where can I see someone to audit all the previous payments to my insurance?", "intent": "Audit", "type": "Test" }, { "text": "When will the next audit be?", "intent": "Audit", "type": "Test" }, { "text": "Please locate the nearest customer service center.", "intent": "Locate", "type": "Test" }, { "text": "if I want to locate an invoice in the portal, what keyword should I give you?", "intent": "Locate", "type": "Test" }, { "text": "Where do i find the option to schedule a meeting?", "intent": "Schedule", "type": "Test" }, { "text": "When is the soonest I can schedule a consultation with an insurance agent?", "intent": "Schedule", "type": "Test" }, { "text": "Where can I receive a brochure with all the information related to the insurance plan I want to buy?", "intent": "Receive", "type": "Test" }, { "text": "When will receive my money back from the health insurance?", "intent": "Receive", "type": "Test" }, { "text": "Where to find the troubleshoot manual?", "intent": "Troubleshoot", "type": "Test" }, { "text": "When is the best time to have a customer service representative troubleshoot these problems?", "intent": "Troubleshoot", "type": "Test" }, { "text": "Does claim involve a lot of bureacracy?", "intent": "Claim", "type": "Test" }, { "text": "I want to claim my insurance because I had to spend a lot of money out of my pocket.", "intent": "Claim", "type": "Test" }, { "text": "Where should I click to manage my payment methods?", "intent": "Manage", "type": "Test" }, { "text": "When is the best time to manage my pending payments?", "intent": "Manage", "type": "Test" }, { "text": "Where should I inquire if my insurance application was approved?", "intent": "Inquire", "type": "Test" }, { "text": "When can inquire about my application status?", "intent": "Inquire", "type": "Test" }, { "text": "Where do I assign the current pending invoices?", "intent": "Assign", "type": "Test" }, { "text": "When can I have the insurane agent assign my case further to a policy manager?", "intent": "Assign", "type": "Test" }, { "text": "Where do I have to click to designate this task to my favorite branch?", "intent": "Designate", "type": "Test" }, { "text": "When will I be able to designate my pending insurance taks to someone else?", "intent": "Designate", "type": "Test" }, { "text": "Where is the option to allocate ?", "intent": "Allocate", "type": "Test" }, { "text": "When will be able to allocate the claimed money?", "intent": "Allocate", "type": "Test" }, { "text": "Where can I arrange for someone to pick up my documents?", "intent": "Arrange", "type": "Test" }, { "text": "When will you be able to arrange my documents for insurance application ?", "intent": "Arrange", "type": "Test" }, { "text": "Where can I look if I wish to assess the reputation of this company?", "intent": "Assess", "type": "Test" }, { "text": "When does an agent assess risks and benefits of a customer?", "intent": "Assess", "type": "Test" }, { "text": "Where to go if I want all the details of my past reimbursements?", "intent": "Go", "type": "Test" }, { "text": "When can I go to your office to have my application processed?", "intent": "Go", "type": "Test" }, { "text": "Where should I click to evaluate an insurance plan?", "intent": "Evaluate", "type": "Test" }, { "text": "When will the insurance agent visit to evaluate the accident case?", "intent": "Evaluate", "type": "Test" }, { "text": "Where can I see a button to examine the current insurance policies?", "intent": "Examine", "type": "Test" }, { "text": "When is the best time to have an agent over to examine my liquid assests?", "intent": "Examine", "type": "Test" }, { "text": "If my customer doesn't like the product after I sell it, do I have to pay for the product return?", "intent": "Sell", "type": "Test " }, { "text": "I want to sell a product but it doesn't work properly, can you get it repaired before the sale?", "intent": "Sell", "type": "Test " }, { "text": "For the listing, do i need to maintain my own paperwork?", "intent": "listing", "type": "Test " }, { "text": "I am banned from listing my products, what should I do?", "intent": "listing", "type": "Test " }, { "text": "Can I get paid on my credit card instead of debit card?", "intent": "paid", "type": "Test " }, { "text": "Where can i complain, if I don't get paid for my sale in time?", "intent": "paid", "type": "Test " }, { "text": "I want my order to be changed.", "intent": "order", "type": "Test " }, { "text": "Does my order include shipping?", "intent": "order", "type": "Test " }, { "text": "Do you deliver even outside your regular business hours?", "intent": "deliver", "type": "Test " }, { "text": "where should I click if I want you to deliver this product to me?", "intent": "deliver", "type": "Test " }, { "text": "Would you be able to search who was the last person to buy this product?", "intent": "Search", "type": "Test " }, { "text": "How do you search among so many items so quickly?", "intent": "Search", "type": "Test " }, { "text": "What if you recommend a product and I don't want to order it?", "intent": "Recommend", "type": "Test " }, { "text": "would you recommend another product if i don't like this one?", "intent": "Recommend", "type": "Test " }, { "text": "can you locate the previous facility where my item was reported?", "intent": "Locate", "type": "Test " }, { "text": "Can you locate the manufacturer of this product?", "intent": "Locate", "type": "Test " }, { "text": "The expiry date on the package tells when the product is to expire but I can't see any date on it.", "intent": "expire", "type": "Test " }, { "text": "What do you mean by \"expire\"? these kind of products don't expire!", "intent": "expire", "type": "Test " }, { "text": "When do the pre-orders for this product end?", "intent": "Pre-orders", "type": "Test " }, { "text": "can I cancel the pre-order after booking one?", "intent": "Pre-orders", "type": "Test " }, { "text": "How do I track the order if it shows missing?", "intent": "Track", "type": "Test " }, { "text": "I would like to track the payment status but the page is not loading.", "intent": "Track", "type": "Test " }, { "text": "Can someone else contact you on my behalf?", "intent": "Contact", "type": "Test " }, { "text": "Can I contact you outside your business hours?", "intent": "Contact", "type": "Test " }, { "text": "What documents do I need to send this product abroad?", "intent": "Send", "type": "Test " }, { "text": "Send a picture of the delivery person before they come.", "intent": "Send", "type": "Test " }, { "text": "I want to manage the deliveries and orders for my shop on my own.", "intent": "Manage", "type": "Test " }, { "text": "Does the local area manager manage after-sales services too?", "intent": "Manage", "type": "Test " }, { "text": "Are there any charges levied on in person collection from your office?", "intent": "Collect", "type": "Test " }, { "text": "I want to authorize a relative to collect my order for me. What should I do?", "intent": "Collect", "type": "Test " }, { "text": "Please list all the documents that I need in order to resolve this dispute.", "intent": "Resolve", "type": "Test " }, { "text": "Who will act as a witness you resolve the issue?", "intent": "Resolve", "type": "Test " }, { "text": "Do I have to pay by cash or online when I buy a product?", "intent": "buy", "type": "Test " }, { "text": "Show me the specifics of the product I plan to buy.", "intent": "buy", "type": "Test " }, { "text": "Does guarantee cover cases like theft or loss of product?", "intent": "Guarantee", "type": "Test " }, { "text": "Can you also give an insurance for guarantee period?", "intent": "Guarantee", "type": "Test " }, { "text": "Even though the product I order is still in warranty period, you guys don't want to fix it.", "intent": "Warranty", "type": "Test " }, { "text": "What does my warranty cover?", "intent": "Warranty", "type": "Test " }, { "text": "If I do not like the product, can I replace it by another?", "intent": "Replace", "type": "Test " }, { "text": "Replace the product, it is more expensive than at my nearest store.", "intent": "Replace", "type": "Test " }, { "text": "Specify the criteria to customers before they click the order button.", "intent": "Specify", "type": "Test " }, { "text": "Why not specify price before customers purchase the product?", "intent": "Specify", "type": "Test " }, { "text": "Is the required documentation important for setting up my shop?", "intent": "Documentation", "type": "Test " }, { "text": "Do I need any documentation as a buyer if I want to buy products in bulk?", "intent": "Documentation", "type": "Test " }, { "text": "Does it matter if I don't learn about the terms and conditions?", "intent": "Learn", "type": "Test " }, { "text": "Where to learn more about the services you offer?", "intent": "Learn", "type": "Test " }, { "text": "Check please.", "intent": "Check", "type": "Test " }, { "text": "Will you check my ID before I can start a shop on your website?", "intent": "Check", "type": "Test " }, { "text": "Please make Help available immediately. ", "intent": "Help", "type": "Test " }, { "text": "Why should I avail Help?", "intent": "Help", "type": "Test " }, { "text": "How to check FAQs for other products?", "intent": "FAQs", "type": "Test " }, { "text": "Why are there no FAQs listed for my products?", "intent": "FAQs", "type": "Test " }, { "text": "Why do I have to advertize my products on the main page?", "intent": "Advertize", "type": "Test " }, { "text": "how to advertize my products?", "intent": "Advertize", "type": "Test " }, { "text": "Why is it important to exchange items sooner than later?", "intent": "Exchange", "type": "Test " }, { "text": "Can I exchange the delivered product the same day?", "intent": "Exchange", "type": "Test " }, { "text": "Do you regularly notify the buyers about how many times their store is viewed?", "intent": "Notify", "type": "Test " }, { "text": "Where is the option to notify myself about the products from competitors?", "intent": "Notify", "type": "Test " }, { "text": "Please E-mail me immediately if someone tries to report my online shop.", "intent": "E-mail", "type": "Test " }, { "text": "When should I E-mail your customer service if the matter is urgent?", "intent": "E-mail", "type": "Test " }, { "text": "Do you need any documents if I want to return a product?", "intent": "Return", "type": "Test " }, { "text": "Are sellers supposed to return the items to the warehouse if rejected by a customer?", "intent": "Return", "type": "Test " }, { "text": "What if I register with a wrong name? Can I register with a new name?", "intent": "Register", "type": "Test " }, { "text": "is a buyer obligated to register in order to buy from your website?", "intent": "Register", "type": "Test " }, { "text": "Am I supposed to sort the list of my products as per your guidelines?", "intent": "Sort", "type": "Test " }, { "text": "Help me sort the items in my shopping cart.", "intent": "Sort", "type": "Test " }, { "text": "Why should I download the helper guide?", "intent": "Download", "type": "Test " }, { "text": "We want to download copies of the bills. How do we do that?", "intent": "Download", "type": "Test " }, { "text": "Is it important to upload my personal information?", "intent": "Upload", "type": "Test " }, { "text": "We want to upload copies of the bills. How do we do that?", "intent": "Upload", "type": "Test " }, { "text": "should the customer pack the items they want to return?", "intent": "Pack", "type": "Test " }, { "text": "Let us pack the products and get them going!", "intent": "Pack", "type": "Test " }, { "text": "Try to fix the amount of negative reviews my store has.", "intent": "Fix", "type": "Test " }, { "text": "Should I fix the description if there are spelling errors?", "intent": "Fix", "type": "Test " }, { "text": "how do I complain about stalled orders?", "intent": "Complain", "type": "Test " }, { "text": "How soon can I complain about the wrongly delivered package?", "intent": "Complain", "type": "Test " }, { "text": "Will I be able to process a bill without your intervention?", "intent": "Process", "type": "Test " }, { "text": "can I process an invoice even after the customer has returned the product?", "intent": "Process", "type": "Test " }, { "text": "where is the document to print located on the website?", "intent": "Print", "type": "Test " }, { "text": "So i really need to print this document?", "intent": "Print", "type": "Test " }, { "text": "can you post a message to the customer care representative on my behalf?", "intent": "Post", "type": "Test " }, { "text": "what if I post a customer's personal details publicly?", "intent": "Post", "type": "Test " }, { "text": "What to do if I want to checkout some other online store with a similar product?", "intent": "Checkout", "type": "Test " }, { "text": "how soon can I checkout if I am eligible to sell on your website?", "intent": "Checkout", "type": "Test " }, { "text": "Would you ask for my seller ID everytime I list a product on my online store?", "intent": "Ask", "type": "Test " }, { "text": "Let customers know not to ask for my personal contact number.", "intent": "Ask", "type": "Test " }, { "text": "Is it important to connect with the manufacturer if the product doesn't function as expected?", "intent": "Connect", "type": "Test " }, { "text": "please connect the delivery person with me as soon they reach at buyer's doorstep.", "intent": "Connect", "type": "Test " }, { "text": "how can i have you add a seller to your scam list?", "intent": "Add", "type": "Test " }, { "text": "why should I add my bank details to my profile?", "intent": "Add", "type": "Test " }, { "text": "When should I delete the old contacts from your website?", "intent": "Delete", "type": "Test " }, { "text": "Will you delete all the information on my online store if I do not pay you?", "intent": "Delete", "type": "Test " }, { "text": "What if I view some bugs in the homepage of your website?", "intent": "View", "type": "Test " }, { "text": "Should I view some sensitive information, who should I report it to?", "intent": "View", "type": "Test " }, { "text": "Is there any benefit if I subscribe to a particular seller?", "intent": "Subscribe", "type": "Test " }, { "text": "Could you subscribe to the trending online stores if I happen to miss out on them?", "intent": "Subscribe", "type": "Test " }, { "text": "Is it allowed to create multiple online stores using a single account?", "intent": "Create", "type": "Test " }, { "text": "What if I create invoices with someone else's name?", "intent": "Create", "type": "Test " }, { "text": "can I purchase things on your website using my credit card?", "intent": "Purchase", "type": "Test " }, { "text": "The product I purchased from your store is defective!", "intent": "Purchase", "type": "Test " }, { "text": "How long they will take to customize my product.", "intent": "Customize", "type": "Test " }, { "text": "Which products can we customize online.", "intent": "Customize", "type": "Test " }, { "text": "I am disappointed because you always ship the products really late.", "intent": "Ship", "type": "Test " }, { "text": "Is there a limit on quantity of the items to ship?", "intent": "Ship", "type": "Test " }, { "text": "why do all your products I share turn out to be broken?", "intent": "Share", "type": "Test " }, { "text": "When can you share the details of the shipment with me?", "intent": "Share", "type": "Test " }, { "text": "WIll you charge me if I first reserve a product and then cancel it?", "intent": "Reserve", "type": "Test " }, { "text": "After I reserve a product, can I get a discount on it?", "intent": "Reserve", "type": "Test " }, { "text": "Please save all of my personal data before you delete the online store.", "intent": "Save", "type": "Test " }, { "text": "Does it make sense to save a sellers bank info?", "intent": "Save", "type": "Test " }, { "text": "I wish to book this item but I would like to get a better price on it.", "intent": "Book", "type": "Test " }, { "text": "Why should i book one of the products that you show me?", "intent": "Book", "type": "Test " }, { "text": "Do you choose the delivery courier service for customers or let them do it?", "intent": "Choose", "type": "Test " }, { "text": "would it be possible to the delivery location even if I don't have a permanent address?", "intent": "Choose", "type": "Test " }, { "text": "Would you open the transaction history for me?", "intent": "Open", "type": "Test " }, { "text": "I didn't even open my shopping cart, and everything is gone!", "intent": "Open", "type": "Test " }, { "text": "Why should I close my store if have no products to sell?", "intent": "Close", "type": "Test " }, { "text": "Do I need to close the account if I am banned from selling products on your website?", "intent": "Close", "type": "Test " }, { "text": "Would it be okay if I first delay the delivery and then later refuse to accept it?", "intent": "Delay", "type": "Test " }, { "text": "why do you always delay the delivery?", "intent": "Delay", "type": "Test " }, { "text": "Can the surprise be planned in advance?", "intent": "Surprise ", "type": "Test " }, { "text": "Why is it against your terms and conditions to surprise a customer by personally shipping a gift to them?", "intent": "Surprise ", "type": "Test " }, { "text": "will you ask the administrator to remove my store if it violated return policies?", "intent": "Remove", "type": "Test " }, { "text": "Do you usually remove those sellers who don't respond to their customer's queries?", "intent": "Remove", "type": "Test " }, { "text": "Am i responsible to browse through my content and check it?", "intent": "Browse", "type": "Test " }, { "text": "Browse all the online stores that come under this category.", "intent": "Browse", "type": "Test " }, { "text": "Where should i click to schedule a delivery?", "intent": "Schedule", "type": "Test " }, { "text": "if i schedule the delivery person to arrive early, is there an extra fees for that?", "intent": "Schedule", "type": "Test " }, { "text": "Are these exlusive club memberships for whole life, if I join one of them?", "intent": "Join", "type": "Test " }, { "text": "I wonder if I another sellers can join in the sale event that I created.", "intent": "Join", "type": "Test " }, { "text": "Are there any limitations on the basic setup?", "intent": "Setup", "type": "Test " }, { "text": "How fast can I setup my customer account?", "intent": "Setup", "type": "Test " }, { "text": "Is it possible to deactivate a feature if I don't like it?", "intent": "deactivate", "type": "Test " }, { "text": "What if i deactivated my account unintentionally?", "intent": "deactivate", "type": "Test " }, { "text": "I think i will not be able to finish filling the forms now. can we continue tomorrow?", "intent": "finish", "type": "Test " }, { "text": "why should I finish filling the forms first? Will i have to re-do them?", "intent": "finish", "type": "Test " }, { "text": "Why should I shop from this seller?", "intent": "shop", "type": "Test " }, { "text": "What do i shop for? can you recommend me a few things?", "intent": "shop", "type": "Test " }, { "text": "Will my items be saved if I leave my shopping cart for a long time?", "intent": "Leave", "type": "Test " }, { "text": "Where to leave a comment if I am not satisfied with the product?", "intent": "Leave", "type": "Test " }, { "text": "Can someone else try your products virtually using my account?", "intent": "Try", "type": "Test " }, { "text": "After I try a product, is it allowed to take a screenshot?", "intent": "Try", "type": "Test " }, { "text": "Will the customers be interested in the new products I am trying to launch?", "intent": "Launch", "type": "Test " }, { "text": "I want to launch some products outside this region because there my products are in high demand.", "intent": "Launch", "type": "Test " }, { "text": "What options do you have to help disabled people access your website?", "intent": "access", "type": "Test " }, { "text": "How soon can I get full access to my online store that I recently setup?", "intent": "access", "type": "Test " }, { "text": "What does autofill do?", "intent": "Autofill", "type": "Test " }, { "text": "I would like to autofill all my payment details quickly but the feature is disabled for some reason.", "intent": "Autofill", "type": "Test " }, { "text": "Everytime I can't understand a text or an image, please check if I want to zoom_out.", "intent": "zoom_out", "type": "Test " }, { "text": "What if I ask you to zoom_out in the middle of a demo?", "intent": "zoom_out", "type": "Test " }, { "text": "What do I have to do in order to lift a ban?", "intent": "Ban", "type": "Test " }, { "text": "I want to ban a seller for misbehavior and rude language. How do i do that`?", "intent": "Ban", "type": "Test " }, { "text": "I want to unblock my favorite store but It is not clear in your help section how to do it.", "intent": "Unblock", "type": "Test " }, { "text": "Will you unblock someone if they send you an email with explanation for their action?", "intent": "Unblock", "type": "Test " }, { "text": "I have received the order twice, i just want to keep only one. So, I will reject it.", "intent": "Reject", "type": "Test " }, { "text": "where should i notify if i reject an order?", "intent": "Reject", "type": "Test " }, { "text": "I usually select my own products but sometimes I might need your help. ", "intent": "Select", "type": "Test " }, { "text": "will you have me select the template of my online store?", "intent": "Select", "type": "Test " }, { "text": "Am i required to enter my banking details?", "intent": "Enter", "type": "Test " }, { "text": "I would like to enter a quiz contest but don't know how to find out which stores have one going on.", "intent": "Enter", "type": "Test " }, { "text": "would slide feature help me to compare two products side by side?", "intent": "Slide", "type": "Test " }, { "text": "The slide bar is way too fast, it doesn't stop where I want it to.", "intent": "Slide", "type": "Test " }, { "text": "How to pick a delivery from your warehouse?", "intent": "Pick", "type": "Test " }, { "text": "I will pick up my order on my own, please tell me where to go.", "intent": "Pick", "type": "Test " }, { "text": "What is the best filter to apply if I do not want to see overrated products?", "intent": "Filter", "type": "Test " }, { "text": "Can you filter out all the items that I have alredy bought once?", "intent": "Filter", "type": "Test " }, { "text": "Are there any implications if I you read about a product to me many times?", "intent": "Read", "type": "Test " }, { "text": "read the return policy to me.", "intent": "Read", "type": "Test " }, { "text": "Do not make my products trend on the website until you have an approval from me.", "intent": "Trend", "type": "Test " }, { "text": "What is this new trend all about?", "intent": "Trend", "type": "Test " }, { "text": "Should I follow a store if I know there have been frauds reported by other customers?", "intent": "Follow", "type": "Test " }, { "text": "We would like to follow some trendy stores for this product.", "intent": "Follow", "type": "Test " }, { "text": "how come my message always end up in customer's spam folder?", "intent": "message", "type": "Test " }, { "text": "Do you recommend connecting with customers by sending a message?", "intent": "message", "type": "Test " }, { "text": "Can you help me edit a comment after I post it?", "intent": "comment", "type": "Test " }, { "text": "There is a hateful comment on my online store, I would like to complain about it.", "intent": "comment", "type": "Test " }, { "text": "What if my poduct is delayed, can I bargain for a better price?", "intent": "bargain", "type": "Test " }, { "text": "I would like to bargain for a good price as you got some new customers via my referal. ", "intent": "bargain", "type": "Test " }, { "text": "Everytime I read a contract, please ask me if I want to zoom_in on terms and conditions.", "intent": "zoom_in", "type": "Test " }, { "text": "What if I ask you to zoom_in into the stores that offer this product?", "intent": "zoom_in", "type": "Test " }, { "text": "We would like to activate our online store again after we were banned?", "intent": "Activate", "type": "Test " }, { "text": "What if do not activate my account for months?", "intent": "Activate", "type": "Test " }, { "text": "As a customer, i would like a demo of the product that I plan to buy.", "intent": "demo", "type": "Test " }, { "text": "A demo really helps us customers to make an informed decision about buying a product.", "intent": "demo", "type": "Test " }, { "text": "Am I supposed to discover new products on my own or can I get some assistance?", "intent": "discover", "type": "Test " }, { "text": "what does discover button do?", "intent": "discover", "type": "Test " }, { "text": "Are you going to release all the invoices of the current billing cycle soon?", "intent": "release", "type": "Test " }, { "text": "I would like to be notified about the next release of products in this range.", "intent": "release", "type": "Test " }, { "text": "I want to unlock as many deals as possible.", "intent": "unlock", "type": "Test " }, { "text": "Is this coupon valid to unlock the deal?", "intent": "unlock", "type": "Test " }, { "text": "Redeem this voucher code.", "intent": "Redeem", "type": "Test " }, { "text": "How does it benefit me to redeem this voucher?", "intent": "Redeem", "type": "Test " }, { "text": "I need to sign_up on a store but I have no clue where to go from here.", "intent": "Sign_up", "type": "Test " }, { "text": "Is a sign_up considered valid if it is done with someone else's details?", "intent": "Sign_up", "type": "Test " }, { "text": "when should I see a store's latest products listings?", "intent": "See", "type": "Test " }, { "text": "If I want to see more, what should I do?", "intent": "See", "type": "Test " }, { "text": "if I bookmark an out of stock product, will you let me know when its available?", "intent": "Bookmark", "type": "Test " }, { "text": "are there any discounts on the products if I bookmark them?", "intent": "Bookmark", "type": "Test " }, { "text": "Would it be possible to donate for some noble cause after I pay for the items?", "intent": "Donate", "type": "Test" }, { "text": "How do I pledge to donate some money to an ngo on your website?", "intent": "Donate", "type": "Test" } ]