Director Data Science Analytics at Food52

About Us
Food52 is an award-winning brand in the kitchen and home space, using an innovative commerce, content and community business model to reach over 24 million homecooks and homebodies, and was recently named No. 28 on Fast Company’s list of the World’s Most Innovative Companies of 2022. We’re passionate about giving our deeply-engaged audience everything they need to enjoy life’s most important pleasures – food, home & connection to others.

As part of an ongoing initiative, we remain focused and committed to diversity, equity, and inclusion as the center of our hiring process and our company culture. We're committed to building a community that values and honors the contributions of underrepresented  communities to our shared culinary experience—starting with the Food52 family. You can read more about our support, and link to our progress, in our DEI Vision Statement.

About The Role
As Food52 continues to accelerate our growth, we are looking for a leader to spearhead the evolution of our data function. Reporting to the Chief Product and Technology Officer, the Director of Data Science and Analytics will be the most senior data leader at the company, partnering with every leader to design, evangelize, and execute on the platforms and tooling that drive how we build data powered products and transparent, actionable insights.  This role will have a huge impact on the future of Food52 by further developing the strategy for the future of data in our core business.

Who You Are
In this role, you’ll drive a complete data & visualization system, work hand-in-hand with top leadership to drive the strategic planning processes, support teams with valuable data-driven insights & recommendations, and lead a high-performing team of data & strategy analysts. We’re looking for someone who will evangelize the use of data and analytics in everything we do and work with a wide variety of cross-functional leaders to integrate analytical learnings and intelligence into the product and business decisions that propel Food52 forward and create a data-based decision-making culture.

Personal Characteristics
At Food52, the right personal characteristics are as important as prior work experience. You are:
•   Curious: You’re deeply curious and driven to investigate relentlessly until you’re at the root issue
•   Analytical: You love solving complex problems and turning them into amazing stories
•   Customer-obsessed: You have a passion for deeply understanding your customer, and put them at the center of everything you do
•   Collaborative: You’re a master at working cross-functionally and believe it’s about the team, not the individual
•   Entrepreneurial: You’re a self-starter who takes the lead in getting things done as well as figuring out what needs to be done
•   High-energy: You’re infectiously optimistic and resilient, and bring positivity and forward momentum to any team you join


Responsibilities

Lead and manage data team
Attract, recruit, train, coach and retain top talent
Design, develop and continuously improve data collection and visualization solutions
Define and socialize metrics, dashboards, reports and custom analyses to track performance and success of initiatives and business outcomes across the business
Ensure that all stakeholders have access to reliable and accurate dashboards and reporting as required to operate their areas of business
Lead our data science and machine learning efforts
Own all DBT, Looker and Google Analytics functions, including working with multiple teams across the business to troubleshoot operational or data issues in the data pipelines
Lead the team to deeply understand our customers, and their actions, our product offering and experience, what works or what does not, and develop future strategies based on that understanding
Turn complex data-driven insights into compelling stories that are anchored in improving and optimizing customer experience and engagement across all touch points
Develop a partnership with business stakeholders to ensure we are meeting existing analytic needs by asking the right questions in order to deliver an actionable solution
Empower partners in Product, Design, and Engineering with the tools and skills needed to view and analyze data
Participate in business strategy discussions, determine how KPIs impact operational and financial performance of the business, work with business unit leaders to strategize & forecast accordingly
Drive the development of key strategy documents, with ownership for elements of the operating plan such as key initiatives, KPIs and team goals



Requirements

8+ years of experience in business intelligence, analytics, data visualization, data science, and data management. Experience with consumer-facing media or commerce products a plus
Demonstrated analytical skills with the ability to generate business cases and insights from diverse data sources
Meticulous attention to detail and project management capabilities
Experience with business intelligence platform tooling; experience with Looker a plus
Experience creating impact through various approaches to analysis and implementation of tools, including but not limited to:  Modeling media mix & developing multi-channel attribution model / Creating customer lifetime value, propensity-to-buy, and propensity-to-churn models / Designing & analyzing product experiments, including A/B, multivariate, and multi-armed bandit experiments / Performing and tuning SQL queries with large datasets (billion-plus records) / Working with modern data technology, aggregation tools and relational databases / Instrumentation & tracking of Google Tag Manager and Google Analytics / Experience overseeing or working closely with machine learning (AI functions a plus)
A passion for leading teams and mentoring top talent
A track record of building strong, productive relationships with a wide variety of stakeholders and teams



Compensation & Benefits

Competitive salary
Comprehensive health, dental, and vision benefit options (including some that are free for you!), flexible spending account, and any-time access to professional mental health advice
Annual bonus plan
401(k) retirement savings plan
Free life and AD&D insurance
Unlimited vacation days (including two company-wide weeks off for Summer Week & Winter Week!)
Fitness subsidies
Pre-tax commuter benefit plan
Flexible hours and working arrangements
Employee discount and exclusive access to Food52 Shop products







Food52 is an Equal Opportunity Employer and does not discriminate on the basis of one's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Food52 will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.