Director Of Data Science Expansion at Slack

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProducts and TechnologyJob DetailsOur Research & Analytics team is hiring a Director of Data Science to oversee our efforts in multiple key product areas! This role’s largest component will be working with the Expansion product team. The Expansion product team is a cross-functional team that is focused on the growth of the Slack self-service business. They drive Slack’s growth by streamlining and improving key aspects of the customer journey: creating and joining teams, invites, in-product education, awareness of paid features, trials, discounts, purchasing, and billing.You will work cross-functionally with product, design, and engineering as a member of our Expansion leadership group. Your team will be responsible for delivering data and insights to drive strategy, decision making, and execution. You will also work closely with other leaders on Research & Analytics to drive operational excellence across the entire organization.What you will be doing
Build, lead, and mentor a high-performing team of analysts
Drive the strategy for product analytics support for multiple product pillars
Ensure the delivery of high quality work by providing technical guidance, implementing standard approaches, and generally providing on-going feedback
Partner closely with Product, Engineering, and Design leadership to drive impact throughout the product development process with research and data
Ensure alignment with partner teams by fostering a collaborative and transparent working model
Advocate for the team and represent their needs and challenges with cross-functional leadership
Partner closely with our Product leadership team to influence goals, strategy, and product direction
Work closely with Research and Analytics leadership to answer important questions about our customers, our product, and the business
What you should have
8+ years of professional experience working in data science and analytics
2+ years of experience in a management role
Experience leading and growing a high-performing product analytics and data science team
Comfort providing technical feedback and guidance for broad sets of data projects
A consistent record of using data to help product teams to achieve goals
Experience leading and collaborating with diverse teams in a dynamic, rapid growth environment
Ability to communicate effectively with managers and executives
A nuanced understanding of inclusive hiring practices
Comfort with ambiguity and grace under pressure
Excellent written and verbal communication skills
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