Data Science Manager at Social Current

The Data Science Manager, reporting to the Senior Director Client-Facing Applications and Data Insights, is responsible for enabling the strategic vision of data services for Social Current and managing the day-to-day operations of the Data Insights team. The ideal candidate is data-driven, analytical, a problem solver, and has a keen desire to leverage performance measurement to improve business operations.
The Data Science Manager leads the design, development, and implementation of critical data-driven service and product initiatives, champions the employment of data across the organization, and contributes data insights to aid in strategic decision-making. They provide leadership in the design of data warehousing, analytics, and reporting, as well as user-centered design and user experience. The role calls for an innovative individual with strong data management aptitude, ability to communicate and work effectively in a cross-functional environment, and desire to continuously learn and improve methodology and design.
Essential Duties and Responsibilities

Champion the exploration and application of data in support of Social Current’s culture, mission, and values.
Lead the work and strategy of the Data Insights team to support the full spectrum of reporting and analytics requirements in keeping with Social Current’s growth.
Direct the efforts of the Research Specialist, establish performance goals, and monitor the timely delivery of project commitments.
Deliver on institutional priorities – including data benchmarking, quality assurance, performance measurement, and analytics initiatives.
Investigate and interpret enterprise information needs, anticipate opportunities, and provide expertise and tailored actionable insights to answer critical business questions based on a strong understanding of business processes, drivers, and priorities.
Collaborate closely with stakeholders throughout the organization to cultivate alignment on strategy, goals, and objectives, and help teams to make data-driven decisions.
Lead the benchmarking initiative, including design, implementation, technical design, user experience, customer support, evaluation, and presentation.
Conduct research and analysis projects and prepare reports, white papers, and other materials.
Generate and present absorbing information visuals, presentations, and documents for consumption by non-technical audiences; speaks succinctly about interpretation and recommendations.
Recommend improvements to data structure and data quality, develop Social Current’s Data Governance Policies, implement professional guidelines and procedures, and share best practices across Social Current.
Monitor uniform data collection compliance and quality across the organization.
Design and deliver data self-service capabilities for internal and external stakeholders.
Serve as primary point of contact for data and research requests.

Education and Experience

Master’s degree required; concentrations in behavioral or social sciences preferred.
5+ years overall experience in data reporting and analytics, required; 1-2 years field specific knowledge, preferred.
3+ years of demonstrated experience in relational database systems and other technologies required; experience with Salesforce CRM administration preferred.

Skills, Knowledge, and Abilities

Knowledge of and experience with the social service field.
Ability to translate complex data into clear, data-driven stories, and actionable insights.
Excellent written and verbal business communication and presentation skills.
Strong analytical background with a proven track record demonstrating an aptitude to compile data in comprehensive. reports, analyze trends and make fact-based recommendations.
Excellent project management, analytical, and problem-solving skills.
Ability to work autonomously, multitask multiple projects with competing deadlines, prioritize effectively and meet target deadlines.
High standards for quality of all work products. High attention to detail and integrity for data quality.
Commitment to lead initiatives across a diverse, geographically dispersed, multicultural environment.
Exceptional command of Microsoft Excel required (Pivot Tables, charts, and advanced formulas like index/match and array formulas); high level of proficiency in all Microsoft Office applications preferred.
Experience with Business Intelligence (BI) tools (i.e., Power BI, Tableau, etc.).
Knowledge of up-to-date data visualization best practices and tools.
Knowledge of statistical reporting tools (e.g., SPSS, R), preferred.

Travel Expectations
Travel is not expected.
Salary and Benefits
This position will offer an annual salary based on standard work hours of 35 hours per week. The salary range for this position is $90,000 to $100,000. Social Current offers a generous paid time off plan (PTO); medical, dental, vision, and life insurance benefits; and a 401(k) retirement plan.
How to Apply for this Position
Send a resume and cover letter to Social Current via email, and note the title of the position in the email subject line. No phone calls please.
Social Current is an equal opportunity employer. All applicants for employment to this position represented by this job posting will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.