Product Data Scientist Ranking Homes at Hopper

About the job

Hopper Homes is building the best place to book vacation rental homes at the best price. We are hiring a Product Manager to focus on improving search rank. Our goal is to enhance the visibility and discoverability of the best vacation rental homes in search results among our massive pool of listings, ensuring that our customers easily and quickly find the best options for their needs.

In this role, you will leverage your expertise in ML, data analysis, and search optimization to drive significant improvements in our ranking algorithm. Working closely with the engineering team, you will be responsible for conducting thorough analyses to develop strategies that will enhance search performance. You will also collaborate with our supply team to set and drive acquisition targets based on ranking.

The ideal candidate is passionate about leveraging data-driven insights to drive business impact, skilled in analyzing large datasets and search behavior patterns, capable of collaborating with & leading cross-functional teams, and executes with a strong bias towards action.

This position offers a unique opportunity to drive a substantial impact on defining and evolving our ranking system, as well as drive revenue for the entire business as a whole.

Note: Title and level is flexible based on the candidate’s relevant background, experience, and interview performance.



Responsibilities

Develop and implement metrics and frameworks to measure and optimize our search ranking performance for vacation rental homes
Analyze user search behavior, industry data, and competitive benchmarks to gain insights and identify opportunities
Collaborate with the engineering team to implement algorithm improvements across the end-to-end ranking stack
Conduct experiments and analyze the impact of ranking and product changes to continuously refine and drive business impact
Work closely with cross-functional stakeholders, including other engineers, designers, etc., to align efforts
Drive the long term vision and roadmap



Minimum Qualifications

2 to 4+ years of relevant work experience
Strong analytical and creative problem-solving skills
Strong background in relational databases, SQL, and machine learning systems
Advanced ability to draw insights from data and clearly communicate them to the stakeholders and senior management as required, both verbally and written
Lead and align a full cross functional team towards a common vision and extended roadmap
Proven ability to communicate complex technical work to a non-technical audience
Enthusiasm and curiosity for conducting research and answering hard questions with data
The ability to work with minimal guidance, be proactive, handle ambiguity, and the challenge of quickly evolving goals



Preferred Qualifications

Experience with ranking or recommendation systems 
Experience using Amplitude, BigQuery
Experience with building and deploying machine learning models



Benefits

Well-funded and proven startup with large ambitions, competitive salary and stock options
Unlimited PTO
WeWork All Access Pass OR Work-from-home stipend
Entrepreneurial culture where pushing limits and taking risks is everyday business
Open communication with management and company leadership
Small, dynamic teams = massive impact
100% employer paid medical, dental, vision, disability and life insurance plans
Access to a 401k (US) or Retirement Savings Plan (Canada)



More about Hopper

At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.

Here are just a few stats that demonstrate the company’s recent growth:

- Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.


- The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper’s total app revenue. 


- Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership, Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.


- Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.

- Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month. 


- Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace. 

Come take off with us!