Data Science Manager Premium Products at Discord

You Will:
Partner closely with product, engineering, and business teams to understand feature adoption, proactively identify opportunities for improvement, and build robust scalable tools to empower decision-making at all levels of the company 
Create novel and interpretable metrics to provide insight into the health of the portfolio of premium features and subscription business, using analytics, modeling, and experimentation to understand the impact of new features and interventions on the user experience. 
Transform data into information - establish hypotheses, dig deep, and seek to understand root causes - to grow adoption and retention of premium features
Own the roadmap for the Nitro and Boosting Data Science team, supporting a key pillar of Discord's mission 
Mentor and grow a world-class Data Science team, expanding hte impact of data at Discord
Partner with Revenue leadership on strategic planning and continuously improve the Data Science organization while upholding our workplace philosophy 
You Have (not hard qualifications - if you're not sure, please apply!):
3+ years of leadership experience as a people manager, leading a team of 3+ data scientists. Ideally, your team would have had technical expertise covering at least two of the following: BI & analytics, machine learning, and A/B experimentation. 
Experience hiring and mentoring staff with varying tenures and technical proficiencies
Excellent skills in communicating to both technical and non-technical audiences, with an ability to explain complex concepts in easy-to-understand ways
Experience collaborating across dynamic cross-functional organizations, managing competing stakeholder expectations and driving alignment 
6+ years of industry experience in applying machine learning and/or analytics techniques to answer vague and challenging business problems 
Proficient in Python/R or SQL (any dialect) for hands-on modeling and/or analysis
Familiarity with A/B testing principles 
A collaborative attitude and natural curiosity 
Bonus Points:
Experience with social media and/or safety aspects within digital consumer products
Proficient in modern BI tooling (Chartio, Looker, Tableau, etc.), with an eye towards clear, rich visualizations and performance
Experience with very large data sets and distributed computing
Familiarity with BigQuery
Experience partnering with business teams in a data-driven culture
Passion for Discord or online communities 
Our Benefits:
Comprehensive medical insurance including Health, Dental, and Vision (Plus up to $20,000 for gender affirmation procedures)
Mental health resources and quarterly wellness stipends
19+ paid holidays, 4 weeks of PTO, use-what-you-need sick days and volunteer time off
Paid parental leave (plus fertility, adoption and other family planning benefits)
Generous stipends for headphones, your remote work setup, and lunch on a daily basis (while we're all remote)
Flexible long-term work options (remote and hybrid)
A diverse slate of Employee Resource Groups
Plus commuter contributions and other perks for office-based employees 
About Us
Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.
In a world of polarization, social curation, and loneliness, Discord is working toward an inclusive world where no one feels like an outsider. We believe in the value of genuine human connection, which can so easily be lost online. So we’re building a space where everyone can find belonging from the inside out. If this strikes a chord with you, come build belonging with us!
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