Data Science Manager Trust at Shopify

About the role
We are looking for a Data Science Manager to join our Trust Data Science team. The mission of Trust is to make commerce secure for everyone and help Shopify become a globally trusted company and platform. As Shopify has grown rapidly over the last number of years, our Trust team has helped to create an environment that ensures 1) Our merchants can trust that Shopify has their best interests in mind and 2) Our merchants' customers can trust that the purchases they make are from reputable merchants. Our Trust Data Science team is responsible for applying both analytical and algorithmic solutions to help achieve this mission.
Working closely with an interdisciplinary team, you and your team will tackle challenging Trust-related problems like signifying the trustworthiness of a merchant, identifying security threats (both internal and external), and building a centralized repository for Trust signals at Shopify. We build strong data foundations, anomaly detection tools, and reporting frameworks to empower the Trust organization to make great decisions quickly.
What your role will look like:
Partner closely with product, engineering and other RnD stakeholders to guide their decisions using data
Proactively identify and champion projects that solve complex problems across multiple domains
Apply specialized skills and fundamental data science methods (e.g. experimental design, recommender systems and machine learning when needed) to inform improvements to our business
Design and implement end-to-end data pipelines: work closely with stakeholders to build  models, tables or schemas that support business processes
Empower teams to build and maintain actionable KPIs, production-quality dashboards, informative deep dives, and scalable data products
Qualifications
You will need to have:
Experience in a data science role solving high impact business problems in the areas of Fraud, Risk, Trust or Cybersecurity
Direct experience building, leading and growing high performing data science teams 
Experience working with privacy concerns around closed data
Experience delivering business impact through analysis and data products
Experience building data pipelines and driving ETL design decisions
Technical leadership and management experience (you enjoy doing both).  You can jump into the code to the level that your direct reports admire and respect, but are also interested in developing people and capacity for your team
Experience creating data product strategies, shipping data products, iterating after launch, and trying again
Experience shipping productionized machine learning systems
Understanding of system design & architecture
Extensive experience using Python including a strong grasp of object oriented programming (OOP) fundamentals
Strong ability to prioritize and communicate to technical and non-technical audiences alike
It would be great if you have:
Previous experience using Spark (either via Scala or Pyspark)
Experience with statistical methods like regression, GLMs or experiment design and analysis, or other advanced techniques are also welcome
Experience with data storytelling using Tableau, QlikView, Mode, Matplotlib, D3, or similar data visualization tools
Experience working as or with Data Engineers
All your information will be kept confidential according to EEO guidelines.
Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere
Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.
At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.
How we hire
At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process