Data Scientist Transaction Fraud at Divvy

About the company

At Divvy, Our vision is to become the modern software bank for business of every small-to-medium business in America. Our FREE financial SaaS platform enables businesses to spend smarter by providing instant insight and transparency into company-wide spend and the ability to easily manage it; all in real-time! (+ many more features!)

In June 2021, Divvy joined forces with Bill.com through a $2.5 billion dollar acquisition, validating our mission to build the one-stop-shop for business finances. With 500+ mission-driven employees and extreme monthly growth, we’re well on our way.

*Certain positions at Divvy are eligible for remote work - within the United States* 

About The Position

The Divvy risk team is responsible for managing risks through the customer lifecycle and across all of our products. We develop risk capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing and collections strategies. This team is focused on enabling profitable growth and delivering best-in-class customer experience. 
 
You will work in a highly dynamic and exciting environment and will have the opportunity to shape strategies and policies for Divvy products and services. You will play an influential role in working closely with colleagues in other Risk Management teams, Marketing, Finance, Servicing, Legal, Product, and Technology to create world-class strategies and capabilities.


What You'll Be Doing

Develop statistical models and scanners to detect and prevent transaction and customer level fraud
Conduct statistical analysis on large volumes of data to identify emerging fraud patterns and reinforce current fraud prevention strategies. 
Conduct quantitative analysis to decide the thresholds within which consumers and businesses can access funds or continue to spend funds given fraud and performance trends
Monitor fraud daily, maintain an effective control environment and respond to gaps with speed, urgency, and discipline
Partner in designing customer communication and servicing strategies to support risk management strategies, ensuring a positive experience across every customer touchpoint, and ensure Divvy compliance with applicable law and best practices
Develop and continuously enhance policies, processes, and controls for mitigating fraud risk exposure and preventing fraud and AML. 
Identify, evaluate, and integrate new data sources and capabilities into decision-making
Partner with other teams across the company to standardize methodologies



Qualifications

Advanced degree (e.g., MS, PhD, or MBA) in a quantitative field such as Data Science, Econometrics, Statistics, Mathematics, Operations Research, Engineering, or Computer Science 
Advanced degree is preferred but not required given a suitable combination of formal education and work experience
Card Fraud risk management experience and understanding of the credit lifecycle is highly preferred 
Strong background in Statistics & Probability highly preferred. Able to think through business challenges and translate these into the appropriate analytic framework
A sense of passion, urgency and personal ownership over controlling losses and driving growth
A blend of analytical skills, process expertise, project management, and relationship-building skills
Ability to handle large datasets using SQL and Python, R, or another similar programming language
Thought leadership and solution-oriented mindset
Ability to think strategically and apply both quantitative methods and business insights to drive results
Ability to build strong relationships in a cross-functional environment
Clear, effective written and oral communication skills
Ability to plainly explain complex statistical & data science topics to non-technical audiences



Needed Competencies

Thought leadership and solution-oriented mindset
A sense of passion, urgency and personal ownership over controlling losses and driving growth
Ability to think strategically and apply both quantitative methods and business insights to drive results
Ability to build strong relationships in a cross-functional environment
Clear, effective written and oral communication skills



Total rewards

At Divvy, we’ve been intentional in designing scalable benefits, rewards, and perks that meet our workforce where they are while managing expectations as we scale. Just as pay parity was foundational for us in base salary, and remains our commitment and priority, our total rewards programs reflect our commitment to inclusivity and access for all.

At Divvy, you’ll enjoy:
- 100% paid employee health, dental, and vision insurance - choose between HMO, PPO, and HDHP plans
- HSA & FSA accounts w/ HSA Company Contribution 
- Unlimited PTO for Salaried, Exempt employees / Accrued PTO for Hourly, Nonexempt employees
- 401k w/ Fidelity
- 12 weeks Parental Leave Program administered by Matrix for birth, non-birth, and adoptive parents (paid coordinating with any state and our Short-Term Disability insurance where applicable). 
- 11+ Observed holidays and wellness days
- Wellness & Fitness initiatives
- Access to the Calm App. - a sleep, meditation and relaxation app free of charge
- Your own Divvy credit card (Divvy Uses Divvy or DuD)with $100 given every month to use on anything you want!  
- Employee Stock Purchase Program: employees will be able to purchase Bill.com stock at a discount.

Perks are nice, but perks don’t make a company or individual successful - the work does. At Divvy, we’re building the financial nervous system of business - faster, better, smarter, and the work compels us to show up each day for our customers and our teams while feeling well supported in our benefits.

**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**