natgillin/translations-raw huggingface dataset:
Full versions of these tools are available in PDF on the CAST website, www.cast-eu.org
Celotne različice teh orodij so na voljo v formatu PDF na spletni strani CAST, www.cast-eu.org
CAST tool references
Literatura za orodja CAST
Manual for Designing, Implementing and Evaluating Road Safety Communication Campaigns
Priročnik za oblikovanje, izvajanje in vrednotenje obveščevalnih kampanj o varnosti v cestnem prometu
Train late?
Ima vlak zamudo?
Train delayed or cancelled?
Ima vlak zamudo ali je bil odpovedan?
Difficulties with purchasing tickets?
Težave z rezervacijo?
Problems with your registered luggage?
Težave s prijavljeno prtljago?
Railway companies have a legal rights obligation to inform you about your rights and where to complain at hand
Železniške družbe so zakonsko obvezane, da vas obvestijo o vaših pravicah na dlani in o tem, kje se lahko pritožite.
AIR PASSENGER RIGHTS
PRAVICE LETALSKIH POTNIKOV
Your rights as a passenger travelling by air
Vaše pravice v letalskem potniškem prometu
Your passenger rights
Pravice potnikov
Denied boarding? Cancellation?
So vam zavrnili vkrcanje?
Long delay?
Je imel vaš let veliko zamudo?
Travelling by plane has taken off significantly since the early 1990s.
Letalski potniški promet od začetka 90-ih let 20. stoletja znatno narašča.
However, this rapid growth has also led to some inconveniences, which have often affected passengers.
Hitra rast pa povzroča tudi nekaj nevšečnosti, s katerimi se potniki pogosto srečujejo.
Faced with these developments, the European Union has been working since 1991 to guarantee basic rights for all passengers by developing EU legislation to apply in all European Union countries.
Evropska unija si zato od leta 1991 prizadeva, da bi vsem potnikom zagotovila osnovne pravice, in pripravlja zakonodajo EU, veljavno v vseh državah Evropske unije.
In February 2005, EC Regulation 261/ 2004 came into effect.
Februarja 2005 je začela veljati Uredba ES št. 261/2004.
This Regulation establishes common rules on compensation and assistance to air passengers in certain situations.
S to uredbo so določena splošna pravila glede nadomestila in pomoči letalskim potnikom v določenih okoliščinah.
This legislation applies to passengers departing from airports situated within the territory of a Member State and all those arriving into such airports from a third country where the flight is operated by an EU carrier.
Ta zakonodajni akt velja za potnike, ki letijo z letališč na ozemlju države članice, in potnike, ki priletijo na ta letališča iz tretje države, če let opravlja prevoznik EU.
Your rights when travelling by air include:
Vaše pravice pri potovanju z letalom so:
→ the right to information;→ the right to reimbursement or re-routing if your flight gets cancelled or you are denied boarding; the right to reimbursement if your flight is delayed by five hours or more;→ the right to assistance and, under certain circumstances, the right to compensation in the event of long delay, cancellation or denied boarding; → the right to complain and have access to means of redress; → the right to travel in the same conditions as other citizens if you have a disability or a reduced mobility.
→ pravica do povračila stroškov vozovnice ali spremembe poti v primeru odpovedi leta ali zavrnjenega vkrcanja; pravica do povračila stroškov vozovnice, če ima let zamudo, dolgo pet ur ali več;
European legislation also stipulates who is responsible in the case of a long delay, death, injury or mishandled baggage to ensure you will always get what you are entitled to.
V evropski zakonodaji je tudi določeno, kdo je odgovoren v primeru dolge zamude, smrti, poškodbe ali napačnega rokovanja s prtljago, da bi tako zagotovili, da potniki vedno dobijo to, do česar so upravičeni.
SUMMARY OF AIR PASSENGER RIGHTS
POVZETEK PRAVIC LETALSKIH POTNIKOV
People with disabilities and people with reduced mobility
Osebe z invalidnostjo in osebe z zmanjšano zmožnostjo gibanja
Under EU legislation people with disabilities and/or reduced mobility are protected from being discriminated against during reservation and boarding.
Osebe z invalidnostjo in/ali zmanjšano zmožnostjo gibanja so z zakonodajo EU zaščitene pred diskriminacijo med rezervacijo in vkrcanjem.
They are also entitled to receive assistance at airports (on departure, on arrival and in transit) and on board airplanes.
Prav tako so upravičene do pomoči na letališču (pri prihodu, odhodu in v tranzitu) in na krovu letala.
In order to facilitate the provision of assistance, it is recommended to pre-notify your needs.
Če boste potrebovali pomoč, je priporočljivo, da to sporočite vnaprej, da vam jo bodo lažje zagotovili.
When passengers are denied boarding on a flight, airlines are obliged to first seek volunteers to give up their reservation in exchange for certain benefits.
Če se potnikom zavrne vkrcanje na letalo, so letalske družbe obvezane, da najprej skušajo najti prostovoljce, ki bi se odpovedali svoji rezervaciji v zameno za določene ugodnosti.
In addition, the air carrier must also offer volunteers the choice between a full refund and re-routing.
Poleg tega mora letalski prevoznik prostovoljcem ponuditi izbiro med popolnim povračilom stroškov vozovnice in spremembo poti.
You may be entitled to compensation of between €125 and €600 depending on the distance of the flight and the delays experienced before being re-routed.
Upravičeni ste lahko do nadomestila med 125 EUR in 600 EUR, odvisno od dolžine leta in zamud pred spremembo poti.
Where volunteers choose re-routing, the airline must also provide assistance if necessary, for example - food, access to a telephone, a one or more night stay if necessary and transportation between the airport and the place of accommodation.
Kadar se prostovoljci odločijo za spremembo poti, mora letalska družba poleg tega po potrebi zagotoviti pomoč, npr. hrano, dostop do telefona, nastanitev za eno ali po potrebi več noči in prevoz od letališča do kraja nastanitve.
You are also entitled to identical compensation to that offered when you are denied boarding, unless you were informed of the cancellation at least 14 days before the flight, or you were rerouted close to your original times, or if the airline can prove that the cancellation was caused by extraordinary circumstances.
V primeru odpovedi leta ste upravičeni do enakega nadomestila kot v primeru zavrnjenega vkrcanja, razen če ste bili o odpovedi leta obveščeni vsaj 14 dni pred letom ali vam je bila ponujena sprememba poti s podobnim časom vzleta in pristanka ali če lahko letalska družba dokaže, da je odpoved leta posledica izjemnih okoliščin.
In addition the airline must offer you the choice between
Poleg tega vam mora letalska družba ponuditi izbiro med
→ reimbursement of your ticket within seven days;→ re-routing to your final destination under similar conditions; and if necessary, care (phone call, refreshments, food, accommodation, transportation to the accommodation).
→ povračilom stroškov vozovnice v sedmih dneh→ ter alternativnim prevozom do namembnega kraja (spremembo poti) v podobnih pogojih in po potrebi oskrbo (možnost telefonskega klica, osvežilne pijače, hrane, namestitve, prevoza do kraja namestitve).
Long delays
Velike zamude
You are entitled to care by the airline (phone call, refreshments, meal, accommodation, transportation to the place of accommodation) if the delay is
Upravičeni ste, da vam letalska družba zagotovi oskrbo (možnost telefonskega klica, osvežilne pijače, obroka, namestitve, prevoza do kraja namestitve), če zamuda traja
→ two hours or more for flights of 1500 km or less;→ three hours or more for longer flights within the European Union or for other flights of between 1Ä500 and 3Ä500 km;→ four hours or more for flights of over 3Ä500 km outside the European Union.
→ dve uri ali več za lete do 1 500 km,→ tri ure ali več za daljše lete znotraj Evropske unije ali za druge lete med 1 500 in 3 500 km,→ štiri ure ali več za lete nad 3 500 km zunaj Evropske unije.
If the delay is more than five hours, and you decide not to continue your journey, you are also entitled to have your ticket reimbursed and be flown back to where you originally started your journey.
Če zamuda traja več kot pet ur in se odločite, da potovanja ne boste nadaljevali, ste upravičeni tudi do povračila stroškov vozovnice in letalskega prevoza do izhodiščnega kraja potovanja.
If you get to your final destination with a delay of three hours or more, you may be entitled to identical compensation to that offered when your flight gets cancelled, unless the airline can prove that the delay was caused by extraordinary circumstances.
Če pridete do namembnega kraja z zamudo treh ur ali več, ste lahko upravičeni do enakega nadomestila kot v primeru odpovedi leta, razen če lahko letalska družba dokaže, da je zamuda posledica izjemnih okoliščin.
Additionally, airlines can be held liable for damages resulting from delays.
Poleg tega se lahko zaradi zamude od letalske družbe zahteva izplačilo odškodnine.
If your baggage is lost, damaged or delayed, you may be entitled to compensation limited to about €1Ä220.
Če je vaša prtljaga izgubljena, poškodovana ali dostavljena z zamudo, ste lahko upravičeni do nadomestila do okoli 1 220 EUR.
However, airlines shall not be liable if they have taken all reasonable measures to avoid the damages or it was impossible to take such measures.
Vendar letalskim družbam nadomestila ni treba plačati, če so sprejele vse razumne ukrepe, da bi preprečile škodo ali če takšnih ukrepov niso mogle sprejeti.
For damaged baggage, you must lodge a claim to the airline within seven days of receiving your baggage.
V primeru poškodovane prtljage morate vložiti zahtevek pri letalski družbi v sedmih dneh po prejetju prtljage.
For delayed receipt of baggage, this period is a maximum of 21 days.
V primeru prtljage, dostavljene z zamudo, se ta čas podaljša do največ 21 dni.
Identity of the airline
Identiteta letalske družbe
You must be informed, in advance, about which airline is operating your flight.
O letalski družbi, ki opravlja vaš let, morate biti vnaprej obveščeni.
Airlines found to be unsafe are banned or restricted within the European Union.
Opravljanje letov letalskih družb, za katere je ugotovljeno, da niso varne, je v Evropski uniji prepovedano ali omejeno.
They are listed at: ec.europa.eu/transport/air-ban/
Njihov seznam je objavljen na spletni strani http://ec.europa.eu/transport/air-ban/
The organisers and retailers of package holidays are obliged to provide precise, complete information about booked package holidays.
Organizatorji in prodajalci organiziranih počitnic na drobno so dolžni zagotoviti natančne in popolne informacije o rezerviranih organiziranih počitnicah.
They are obliged to honour contractual terms and to protect passengers in the event of insolvency.
Obvezani so spoštovati pogodbene pogoje in zaščititi potnike v primeru plačilne nesposobnosti.
Package tour operators must give accurate information on the holiday booked, comply with contractual obligations and protect passengers in the case of the organiser’s insolvency.
Izvajalci organiziranih počitnic morajo zagotoviti natančne informacije o rezerviranih počitnicah, izpolnjevati pogodbene obveznosti in zaščititi potnike v primeru plačilne nesposobnosti organizatorja.
Price transparency
Preglednost cen
According to EU legislation, when you purchase a ticket for flights departing from EU airports, the applicable conditions should be made clear to you.
Ob nakupu vozovnice za odhodni let z letališča v EU morate biti v skladu z zakonodajo EU seznanjeni z veljavni pogoji.
The final price to be paid should be indicated at all times and it should include the applicable air fare, as well as applicable taxes, and charges, surcharges and fees which are unavoidable and foreseeable at the time of publication.
Končna cena, ki jo morate plačati, mora biti ves čas navedena in mora vključevati ustrezno prevoznino ter davke, pristojbine in dodatne stroške, ki so v času objave neizogibni in predvidljivi.
It should also show you the breakdown between the fare, the taxes, the airport charges and finally the other charges, surcharges and fees.
Poleg tega mora biti prikazana razčlenitev cene na prevoznino, davke in letališke pristojbine ter druge pristojbine in dodatne stroške.
Optional price supplements should be communicated in a clear, transparent and unambiguous way at the start of the booking process and your acceptance of them should be on an “opt-in” basis.
Neobvezni dodatki k ceni vozovnice morajo biti navedeni jasno, pregledno in nedvoumno na začetku postopka rezervacije vozovnice in lahko jih sprejmete na prostovoljni osnovi.
Airlines have a legal obligation to inform you about your rights if you are denied boarding or if your flight is cancelled or delayed.
Letalske družbe so pravno obvezane, da vas obvestijo o vaših pravicah v primeru zavrnjenega vkrcanja, odpovedi ali zamude leta.
What should you do if you believe your passenger rights have been infringed?
Kaj storiti, če menite, da so bile vaše pravice kršene?
If you consider that your entitlements under air passenger rights legislation have been breached:
Če menite, da so bile vaše pravice na podlagi zakonodaje o pravicah letalskih potnikov kršene:
→ You should first contact the airline or - for issues related to persons with reduced mobility - the airport.
→ se najprej obrnite na letalsko družbo ali – v primeru zmanjšane zmožnosti gibanja – na letališče;
→ If you are not satisfied with their response, you can lodge a complaint with one of the National Enforcement Bodies (NEB). Full details of all the National Enforcement Bodies can be found on the European Commission’s website: ec.europa.eu/transport/passengers/air/air_en.htm
→ če niste zadovoljni z odzivom, lahko vložite pritožbo pri enem od nacionalnih izvršilnih organov (National Enforcement Bodies – NEB); podrobnejše informacije o nacionalnih izvršilnih organih so na voljo na spletišču Evropske komisije: http://ec.europa.eu/transport/passengers/air/air_en.htm
NOTE: Complaints should in principle be filed in the country where the incident took place.
OPOMBA: Pritožbe se načelno vložijo v državi, kjer je prišlo do incidenta.
More information at ec.europa.eu/passenger-rights or via Europe Direct
Za več informacij obiščite spletno stran http://ec.europa.eu/passenger-rights ali pokličite Europe Direct na telefonsko številko
* Certain mobile telephone operators do not allow access to 00 800 numbers, or these calls may be billed
* Nekateri operaterji mobilne telefonije ne 00 800 ali pa te klice zaračunavajo.
List of National Enforcement Bodies (NEB) to contact regarding your air passenger rights (denied boarding, cancellation, delay) or as a disabled person or a person with reduced mobility (PRM)
Seznam nacionalnih izvršilnih organov (NEB), na katere se lahko obrnete v zvezi s pravicami letalskih potnikov (v primeru zavrnjenega vkrcanja, odpovedi ali zamude leta) ali kot oseba z invalidnostjo ali zmanjšano zmožnostjo gibanja.
> For issues related to persons with reduced mobility:Egyenlő Bánásmód Hatóság Equal Treatment Authority+ 36 1 336 78 43www.egyenlobanasmod.hu o s : Eu r MALTA
> Zadeve v zvezi z zmanjšano zmožnostjo gibanja:Egyenlő Bánásmód Hatóság Equal Treatment Authority+36 13367843www.egyenlobanasmod.hu o to g r MALTA a f i je : E v r
In case of issues related to lost, delayed and/or damaged luggage, you may wish to contact the European Consumer Centre (ECC) in your country: ec.europa.eu/consumers/ecc/index_en.htm
V primeru zadev v zvezi z izgubljeno, pozneje dostavljeno in/ali poškodovano prtljago se lahko obrnete na evopski potrošniški center v vaši državi:http://ec.europa.eu/consumers/ecc/index_en.htm
You may also wish to contact the national consumer organisations: ec.europa.eu/consumers/empowerment/cons_networks_en.htm#national
Prav tako se lahko obrnete na nacionalne potrošniške organizacije: http://ec.europa.eu/consumers/empowerment/cons_networks_en.htm#national
A snapshot of EU achievements
Kratek pregled dosežkov EU
Like a snapshot, Europe and you in 2008 provides a glimpse of the wider reality; a quick and simple view of some of the things the EU has done during the year 2008.
Kot kratek izsek iz širše celote ponuja publikacija Evropa in vi v letu 2008 hiter in enostaven pregled nekaterih dejavnosti, ki jih je Evropska unija izvedla v letu 2008.
It o ers examples of where the European Union is making a real di e-rence to the lives of its citizens and of people far beyond.
Predstavlja primere, kjer Evropska unija korenito spreminja življenja svojih prebivalcev in drugih ljudi.
From ensuring that Europe will have energy supplies way into the future to improving working conditions and reinforcing product safety and individual health, the EU is working on policies and practices that have a direct impact on the way we all live.
EU oblikuje politike in prakse, ki neposredno vplivajo na naš način življenja, od zagotavljanja, da bo Evropa v prihodnosti imela dovolj energetskih virov, do izboljšanja delovnih pogojev in povečanja varnosti izdelkov ter zdravja posameznikov.
In the run-up to the European Parliament elections in June 2009, the role of the EU will be even more in the spotlight. Each and every one of us will be given the opportunity to decide how we want to shape Europe.
V obdobju pred volitvami v Evropski parlament, ki bodo junija 2009, bo vloga EU še bolj v ospredju.Vsakdo med nami bo imel priložnost odločiti se, kako bomo oblikovali Evropo.
What really counts is what the EU is doing, and what it delivers.
Pri tem je zares pomembno to, kaj EU dela in kaj od obljubljenega tudi uresniči.
And the intention behind all this activity is the same: to make Europe, and the world it is a part of, a better place.
Namen vseh teh dejavnosti je enak: izboljšati Evropo in svet, katerega del smo.
You can reach her at her personal blog ec.europa.eu/commission_barroso/wallstrom
Kontaktirate jo lahko prek njenega osebnega bloga ec.europa.eu/commission_barroso/wallstrom
• Controlling the use of chemicals in Europe
• Nadzor nad uporabo kemikalij v Evropi
• A joint response to the financial crisis
• Skupni odgovor na finančno krizo
• Better rights for temporary workers
• Več pravic za začasno zaposlene delavce
• The EU acts to keep children safe
• Evropska unija si prizadeva za varnost otrok
• Equal rights for passengers with reduced mobility
• Enake pravice za potnike z zmanjšano gibljivostjo
• A helping hand for stability and democracy
• Pomoč pri vzpostavljanju stabilnosti in demokracije
• Keeping Europe’s lights on without risking the planet’s health
• Luči v Evropi lahko svetijo brez tveganja za zdravje planeta
• Healthy eating made easier
• Za lažje zdravo prehranjevanje
• EU countries help each other cope with disaster
• Medsebojna pomoč držav članic EU pri premagovanju naravnih nesreč
• EU funding becomes more transparent
• Poraba evropskih sredstev postaja bolj pregledna
Controlling the use of
Nadzor nad uporabo ke
Tough EU rules ensure that chemicals used by companies are safe for people and the environment.
Stroga pravila Evropske unije zagotavljajo, da so kemikalije, ki jih uporabljajo gospodarske družbe, varne za ljudi in za okolje.
The EU’s strict new regime to assure the safety of chemicals — known as REACH — is now coming into force.
Strogi režim EU za zagotavljanje varnosti kemikalij, imenovan REACH, bo kmalu postal veljaven.
This scheme for the registration, evaluation, authorisation and restriction of chemicals is biting as companies meet the end-2008 deadline for pre-regis-tering the chemicals they produce, import or use.
Z njim bo nastopil nov sistem registracije, evalvacije, avtorizacije in omejitve kemikalij, gospodarske družbe pa se trudijo ujeti rok za predhodno registracijo kemikalij, ki jih proizvajajo, uvažajo ali uporabljajo. Ta rok namreč poteče konec leta 2008.
The winners are Europe’s citizens, who can be confident that all industrial-scale chemicals in Europe are fully controlled.
Pri tem bodo največ koristi imeli državljani EU, ki bodo lahko prepričani, da so industrijske kemikalije v Evropi pod popolnim nadzorom.
The aim is to protect people and the environment from the risks that might be posed by the chemicals widely used in industrial processing or construction materials, or in everyday items such as paints, sprays, toys, cleaning products or motor oils.
Cilj je zaščititi ljudi in okolje pred tveganji, ki jih lahko povzročijo kemikalije, ki se na široko uporabljajo v industrijskih procesih ali v gradbenih materialih, pa tudi v vsakdanjem življenju kot sestavine barv, sprejev, igrač, čistilnih sredstev in motornih olj.
The legislation puts the onus on companies, which have to show that their products are safe.
V skladu z zakonodajo so gospodarske družbe tiste, ki morajo dokazati varnost svojih izdelkov.
In October the EU published a first list of hazardous chemicals
EU je oktobra objavila prvi seznam nevarnih kemikalij in naložila nove
Europe and you in 2008 - A snapshot of EU achievements se of chemicals in Europe and imposed new obligations on companies that use them.
Evropa in vi v letu 2008 — Kratek pregled dosežkov EU bo kemikalij v Evropi obveznosti podjetjem, ki jih uporabljajo.
And consumers have the right to information on any substances of very high concern in the products they are buying.
Potrošniki imajo pravico do informacij o vseh snoveh, ki zbujajo skrb in so prisotne v izdelkih, ki jih kupujejo.
The system works in industry’s interests too, by increasing the competitiveness of Europe’s chemicals industry and making it easier for all companies to know about the chemicals they are working with.
Sistem deluje tudi v korist industrije, saj povečuje konkurenčnost evropskega kemičnega sektorja in omogoča gospodarskim družbam boljšo seznanjenost s kemikalijami, s katerimi delajo.
Better protection yy yyy will thus end unjustified scares about the chemical content of products.
Boljša zaščita bo tako naredila konec neupravičenim strahovom o kemični vsebnosti izdelkov.
Potential risks from chemicals are now better controlled under EU legislation, protecting people and the environment
Možna tveganja zaradi kemikalij so sedaj v okviru zakonodaje Evropske unije bolje nadzirana, kar zagotavlja zaščito ljudi in okolja
A joint response to
Skupni odgovor na fi
The European Union’s response to the financial crisis ensures more effective rescue measures and greater stability.
Odziv Evropske unije na finančno krizo zagotavlja učinkovitejše reševalne ukrepe in večjo stabilnost.
The European Union played a crucial role in the joint response to the autumn financial crisis.
Evropska unija je igrala ključno vlogo v skupnem odzivu na jesensko finančno krizo.
It brought the member states together around an agreed programme.
Države članice so se skupaj dogovorile o ustreznem programu.
EU governments pumped more than €2 trillion into the rescue effort.
Vlade držav članic so prizadevanjem za rešitev namenile več kot 2 triljona evrov.
As world financial markets slumped, the EU promoted joint action to restore stability and stimulate renewed growth
Ob padanju svetovnih finančnih trgov je Evropska unija spodbujala skupne ukrepe za ponovno vzpostavitev stabilnosti in oživitev rasti
The global scope of the problem made it impossible for individual countries to find solutions.
Zaradi globalne razsežnosti problema posamezne države niso mogle same poiskati rešitev.
It was the EU that eventually helped coordinate the response, first among the member states, and then at international level.
EU je bila tista, ki je pripomogla k usklajenemu odzivu, najprej med državami članicami, nato pa na mednarodni ravni.
EU leaders coordinated interventions, supporting banks and allowing guarantees for lending.
Voditelji EU so z usklajenim delovanjem podprli banke in izdali jamstva za posojila.
The EU also increased national guarantees for people’s savings accounts to a minimum of €50000. 000.
Obenem je EU povečala državna jamstva za prihranke ljudi na najmanj 50000 evrov.