natgillin/translations-raw huggingface dataset:
izdajajo vozovnice potnikom na vsaj enega od naslednjih načinov prodaje:
, railway undertakings shall distribute tickets to passengers via at least one of the following points of sale:
prek prodajnih mest ali prodajnih avtomatov,
ticket offices or selling machines;
prek telefona/interneta ali druge široko dostopne informacijske tehnologije,
telephone/internet or any other widely available information technology;
na vlakih.
on board trains.
Brez poseganja v odstavka 4 in 5 prevozniki v železniškem prometu izdajajo vozovnice v okviru pogodb za opravljanje storitev po javnem naročilu na vsaj enega od naslednjih načinov prodaje:
Without prejudice to paragraphs 4 and 5, railway undertakings shall distribute tickets for services provided under public service contracts via at least one of the following points of sale:
Prevozniki v železniškem prometu
grounds relating to
nudijo možnost pridobitve vozovnic za zadevno prevozno storitev na vlaku, razen če se ta omeji ali ne dopusti iz varnostnih razlogov, razlogov, ki izhajajo iz politike boja proti goljufijam, zaradi obvezne rezervacije ali iz tehtnih komercialnih razlogov.
security or antifraud policy or compulsory train reservation or reasonable commercial grounds.
Če na postaji odhoda ni prodajnega mesta ali avtomata, morajo biti potniki na postaji obveščeni:
Where there is no ticket office or selling machine in the station of departure, passengers shall be informed at the station:
o možnosti, da vozovnico kupijo prek telefona ali interneta ali na vlaku, ter o postopku takšnega nakupa;
of the possibility of purchasing tickets via telephone or the internet or on board the train, and of the procedure for such purchase;
o najbližji železniški postaji ali kraju, kjer so na voljo prodajna mesta in/ali avtomati.
of the nearest railway station or place at which ticket offices and/or selling machines are available.
Sistemi za potovalne informacije in rezervacije
Travel information and reservation systems
Prevozniki v železniškem prometu
In order to provide the information and to issue tickets referred to in this Regulation, railway undertakings and ticket vendors shall make use of
Za namene te uredbe se uporabijo tehnične specifikacije za interoperabilnost (TSI) iz Direktive 2001/16/ES.
The technical specifications for interoperability (TSIs) referred to in Directive 2001/16/EC shall be applied for the purposes of this Regulation.
TSI omogoča zagotavljanje informacij iz Priloge II in izdajo vozovnic, kakor to določa ta uredba.
The TSI shall make possible the provision of the information, set out in Annex II, and the issuing of tickets as governed by this Regulation.
POGLAVJE III
Chapter III
prevoznikov v železniškem prometu
Liability for passengers and luggage
znaša XXX EUR
shall be EUR XXX
Odškodnina v primeru smrti ali poškodbe potnika
Damages in the event of death of or injury to passengers
Odgovornost prevoznika v železniškem prometu za škodo v primeru smrti ali telesne poškodbe potnika ni finančno omejena.
There shall be no financial limits to a rail undertaking's liability for damages in the event of the death of or physical injury to a passenger.
Brez poseganja v odstavek 1 predplačilo ni nižje od 21 000 EUR na osebo v primeru smrti.
Without prejudice to paragraph 1, an advance payment shall not be less than EUR 21 000 per passenger in the event of death.
Predplačilo ne pomeni priznavanja odgovornosti in se lahko izravna pri kasneje izplačanih zneskih na podlagi te uredbe, vendar ni vračljivo – razen v primerih, ko je bila škoda povzročena zaradi malomarnosti ali po krivdi potnika ali ko oseba, ki je prejela predplačilo, ni bila oseba, upravičena do nadomestila.
An advance payment shall not constitute recognition of liability and may be offset against any subsequent sums paid on the basis of this Regulation but is not returnable, except in the cases where damage was caused by the negligence or fault of the passenger or where the person who received the advance payment was not the person entitled to compensation.
Zanikanje odgovornosti
Contestation of liability
Četudi prevoznik v železniškem prometu zanika svojo odgovornost za telesne poškodbe potniku, ki ga prevaža, ostane potnikov edini sogovornik in edini subjekt, od katerega lahko potnik zahteva odškodnino, brez poseganja v pravico do povračila stroškov, ki ga prevoznik v železniškem prometu lahko zahteva od tretje osebe.
Even if the railway undertaking contests its responsibility for physical injury to a passenger whom it conveys, it shall remain the passenger's sole interlocutor and the only entity from which the passenger may claim compensation, without prejudice to redress which the railway undertaking may seek from third parties.
ZAMUDE, ZAMUJENE ZVEZE VLAKOV IN ODPOVEDI
Delays, Missed Connections and Cancellations
Odgovornost glede zamud, zamujenih zvez vlakov in odpovedi
Liability for delays, missed connections and cancellations
povračilom cene celotne vozovnice pod pogoji, po katerih je bila plačana, za del ali dele poti, ki niso bili opravljeni, in za del ali za dele poti, ki so bili že opravljeni, če mednarodno potovanje glede na potnikov prvotni potovalni načrt ne služi več svojemu namenu, in ob prvi priložnosti, kadar je primerno, tudi povratno prevozno storitvijo do prvega izhodišča .
reimbursement of the full cost of the ticket, under the conditions by which it was paid, for the part or parts of his or her journey not made and for the part or parts already made if the international journey is no longer serving any purpose in relation to the passenger's original travel plan, together with, when relevant, a return service to the first point of departure at the earliest opportunity.
nadaljevanjem ali spremembo potovanja pod primerljivimi pogoji prevoza do namembne postaje, in sicer ob prvi priložnosti; ali
continuation or re-routing, under comparable transport conditions, to the final destination at the earliest opportunity; or
nadaljevanjem ali spremembo potovanja pod primerljivimi pogoji prevoza do namembne postaje in sicer s kasnejšim datumov po izbiri potnika.
continuation or re-routing, under comparable transport conditions, to the final destination at a later date at the passenger's convenience.
Nadomestilo cene vozovnice
Compensation of the ticket price
med krajem odhoda in krajem prihoda, ki sta navedena na vozovnici
between the places of departure and destination stated on the ticket
, v zvezi s katero vozovnica ni bila povrnjena v skladu
for which the ticket has not been reimbursed in accordance with
s členom 17
Article 17
25 % cene vozovnice v primeru zamude od 60 do 119 minut;
25% of the ticket price for a delay of 60 to 119 minutes,
50 % cene vozovnice v primeru zamude 120 minut ali več.
50% of the ticket price for a delay of 120 minutes or more.
Slednje se lahko izplača v obliki znižanja cene pri nakupu nove sezonske vozovnice ali v obliki podaljšanja veljavnosti obstoječe sezonske vozovnice.
This may be paid either in the form of a price reduction on the purchase of a new season ticket or in the form of an extension of the period of validity of the existing season ticket.
Prevozniki v železniškem prometu po posvetovanju s predstavniki uporabnikov ali pristojnimi organi v okviru pogodb za opravljanje javnih služb vnaprej določijo merila za točnost in zanesljivost zadevne storitve, ki veljajo za uporabo tega odstavka.
Railway undertakings shall determine in advance, in close consultation with representatives of users or with the authorities in connection with public service contracts, the criteria for the punctuality and reliability of the service concerned, which shall be used for the purposes of applying this paragraph.
Prevozniki v železniškem prometu določijo tudi ustrezne izvedbene ukrepe, zlasti za dokazovanje, da je imetnik sezonske vozovnice za železniški prevoz dejansko koristil storitev prevoza, ki je imela zamudo.
Railway undertakings shall also determine the relevant implementing arrangements, particularly for proving that the holder of a rail season ticket actually used the delayed services.
Če prevozna pogodba velja za povratno potovanje, se nadomestilo za zamudo na poti tja ali nazaj izračuna na podlagi polovične cene vozovnice.
Where the transport contract is for a return journey, compensation for delay on either the outward or the return leg shall be calculated in relation to half of the price paid for the ticket.
Na enak način se cena za prevozno storitev z zamudo v okviru katere koli druge prevozne pogodbe, ki omogoča potovanje z več zaporednimi etapami, izračuna v razmerju do polne cene.
In the same way the price for a delayed service under any other form of transport contract allowing travelling several subsequent
Nadomestilo za zamudo je vedno izračunano v razmerju s ceno, ki jo je potnik dejansko plačal za storitev z zamudo.
legs shall be calculated in proportion to the full price.
V primeru prevozne pogodbe v taki obliki, kot je potovalna izkaznica, ki imetniku daje pravico do večjega števila potovanj, se nadomestilo izračuna v razmerju s ceno za eno potovanje.
Compensation for delays shall always be calculated in relation to the price which the passenger actually paid for the delayed service.
Pri izračunu zamude se ne upošteva zamuda, za katero lahko
In the case of a transport contract such as a travel pass entitling the holder to a number of journeys, compensation shall be calculated in relation to the price for a single journey.
Nadomestilo cene vozovnice se izplača v
The compensation of the ticket price shall be paid within
od predložitve zahtevka za nadomestilo.
after the submission of the request for compensation.
Nadomestilo se na zahtevo potnika izplača v
The compensation shall be paid in money at the request of the
Nadomestilo cene vozovnice se ne zniža za stroške finančnih transakcij, kot so pristojbine, stroški telefona ali poštnina.
The compensation of the ticket price shall not be reduced by financial transaction costs such as fees, telephone costs or stamps.
Ta najnižji znesek ne presega 4 EUR.
This threshold shall not exceed EUR 4.
Potnik ni upravičen do nadomestila, če je o zamudi obveščen pred nakupom vozovnice ali če pri prihodu z namenom nadaljevanja potovanja z uporabo druge storitve ali preusmeritve potovanja zamuda ostaja pod 60 minutami.
The passenger shall not have any right to compensation if he is informed of a delay before he buys a ticket, or if a delay due to continuation on a different service or re-routing remains below 60 minutes.
V primeru vsake zamude iz odstavka 1, ki je daljša od 60 minut, se potnikom brezplačno ponudi:
In the case of any delay as referred to in paragraph 1 of more than 60 minutes, passengers shall also be offered free of charge:
obrok in osvežilno pijačo, primerno glede na čakalno dobo, če
meals and refreshments in reasonable relation to the waiting time, if
na voljo na vlaku ali na postaji
available on the train or in the station
ali ju je možno nabaviti
or can be supplied
hotel ali drugo vrsto namestitve in prevoz od železniške postaje do mesta namestitve, kadar je potrebna ena ali več nočitev ali kadar je potrebna dodatna nočitev, kjer in kadar je to fizično mogoče,
hotel or other accommodation, and transport between the railway station and place of accommodation, in cases where a stay of one or more nights becomes necessary or an additional stay becomes necessary, where and when physically possible;
če vlak obtiči na progi, prevoz od vlaka do železniške postaje, nadomestnega izhodišča ali namembne postaje pri zadevni prevozni storitvi, kjer in kadar je to fizično mogoče.
if the train is blocked on the track, transport from the train to the railway station, to the alternative departure point or to the final destination of the service, where and when physically possible.
prevozniki v železniškem prometu
the railway
za potnike čim prej organizirajo nadomestni prevoz.
service cannot be continued anymore, railway undertakings shall organise as soon as possible alternative transport services for passengers.
POGLAVJE V
Chapter V
INVALIDNE OSEBE IN
Disabled Persons and
Brez poseganja v predpise o dostopu iz odstavkov 2 in 3 prevoznik v železniškem prometu, prodajalec vozovnic ali organizator potovanja zaradi omejene sposobnosti gibanja ne sme odreči rezervacije ali izdaje vozovnice.
Notwithstanding the access rules referred to in paragraphs 2 and 3, neither a railway undertaking, a ticket vendor nor a tour operator shall refuse, on grounds of reduced mobility, to accept a reservation or to issue a ticket.
Za rezervacije in vozovnice se invalidnim osebam in osebam z omejeno mobilnostjo ne zaračunavajo dodatni stroški.
Reservations and tickets shall be offered to disabled persons and persons with reduced mobility at no additional cost.
Prevoznik v železniškem prometu, prodajalec vozovnic ali organizator potovanja lahko invalidni osebi ali osebi z omejeno mobilnostjo zavrneta rezervacijo ali izdajo vozovnice, ali zahtevata, naj jo spremlja druga oseba, le kadar je to nujno potrebno v skladu s predpisi o dostopu iz odstavka 2.
A railway undertaking, ticket vendor or tour operator may only refuse to accept a reservation from, or issue a ticket to, a disabled person or a person with reduced mobility, or require that such person be accompanied by another person, where this is strictly necessary in order to comply with the access rules referred to in paragraph 2.
Informacije invalidnim osebam in osebam z omejeno mobilnostjo
Information to disabled persons and persons with reduced mobility
invalidnim osebam in osebam z omejeno mobilnostjo v skladu s predpisi o dostopu iz člena 20(2) na zahtevo zagotovita informacije o dostopnosti železniških storitev, o pogojih dostopa do tirnih vozil in o njihovi opremi.
provide disabled persons and persons with reduced mobility with information on the accessibility of rail services and on the access conditions of rolling stock in accordance with the access rules referred to in Article 20(2) and shall inform disabled persons and persons with reduced mobility about facilities on board.
prevoznik v železniškem prometu
a railway undertaking, ticket vendor and/or tour operator
člena 20(3) invalidno osebo ali
Article 20(3)
osebo z omejeno
, it shall upon request inform in writing the
na njeno zahtevo pisno seznani s svojimi razlogi za takšno ukrepanje v petih delovnih dneh po tem, ko ji je odrekel rezervacijo ali vozovnico ali za to osebo zahteval spremstvo.
person with reduced mobility concerned of its reasons for doing so within five working days of the refusal to make the reservation or to issue the ticket or the imposition of the condition of being accompanied.
Prevoznik v železniškem prometu in upravljavec postaje zagotovita, da so postaje, ploščadi, vozna sredstva in drugi prostori dostopni invalidnim osebam in osebam z omejeno mobilnostjo.
The rail undertaking and station manager shall ensure that stations, platforms, rolling stock and other facilities are accessible to disabled persons and persons with reduced mobility.
Kjer ni dostopa za invalidne osebe in osebe z omejeno mobilnostjo, prevoznik v železniškem prometu in/ali upravljavec postaje zagotovita, da:
Where there is no access for disabled persons and persons with reduced mobility, the rail undertaking and/or station manager shall ensure that:
se ob večjih obnovitvenih delih zagotovi dostopnost postaj, ploščadi in drugih prostorov za invalidne osebe in osebe z omejeno mobilnostjo;
stations, platforms and other facilities are made accessible to disabled persons and persons with reduced mobility when major renovations are carried out;
vlak ali
service or
izstopi iz prispelega vlaka, za vožnjo s katerim je kupila vozovnico, brez poseganja v predpise o dostopu iz
to disembark from the arriving service for which he or she purchased a ticket, without prejudice to the access rules
člena 20(2)
referred to in Article 20(2)
Ob odhodu, prestopanju ali prihodu invalidne osebe ali osebe z omejeno mobilnostjo na železniško postajo brez osebja, prevoznik v železniškem prometu in upravljavec postaje storita vse, kar je v njuni moči, da se zagotovi takšna pomoč ali takšna nadomestna storitev ali ureditev, ki zagotovi najmanj tako raven dostopnosti, ki tej osebi gibanja omogoči potovanje.
On the departure from, transit through or arrival at an unstaffed railway station of a disabled person or a person with reduced mobility, the railway undertaking and the station manager shall make all reasonable efforts to offer such assistance or provide for alternative facilities or arrangements guaranteeing an equivalent or higher level of accessibility as will enable that person to travel.
Države članice lahko predvidijo odstopanje od odstavka 1 v primeru, ko osebe potujejo v sklopu prevoznih storitev, ki so predmet pogodb o javnih storitvah,
Member States may provide for a derogation from paragraph 1 in the case of persons travelling on services which are the subject of a public service contract
pravnim redom Skupnosti, pod pogojem, da je pristojni organ poskrbel za alternativne možnosti ali drugače zagotovil enako ali boljšo dostopnost do prevoznih storitev.
condition that the competent authority has put in place alternative facilities or arrangements guaranteeing an equivalent or higher level of accessibility of transport services.
Prevozniki v železniškem prometu in upravljavci postaj zagotovijo, da so na postajah brez osebja na voljo neposredno dostopne informacije o najbližjih postajah z osebjem in najprimernejše oblike pomoči za invalidne osebe ali osebe z omejeno mobilnostjo, tako v postaji kot zunaj nje.
In unstaffed stations, railway undertakings and station managers shall ensure that easily accessible information concerning the nearest staffed stations and the most readily available forms of assistance is directly available for disabled persons and persons with reduced mobility both inside and outside the station.
Za namene tega člena se oseba, ki jo spremljajo majhni otroci, šteje za osebo z omejeno mobilnostjo.
For the purposes of this Article, a person with accompanying small children shall also be considered to be a person with reduced mobility.
invalidnim osebam in
with reduced mobility
vsa prizadevanja po najboljših močeh za
all reasonable efforts to offer
invalidni osebi in
disabled person or
omejitve gibanja samostojen in varen dostop do teh storitev sicer ne bi bil mogoč.
reduced mobility not allow him or her to have access to those services independently and in safety.
Če na vlaku ni spremljevalnega osebja, lahko prevozniki v železniškem prometu poskrbijo za nadomestne olajšave ali ureditve, da se zagotovi ta pomoč.
When there is no accompanying staff on board the train, railway undertakings may provide for alternative facilities or arrangements in order to provide this assistance.
Pogoji, pod katerimi se nudi pomoč
Conditions on which assistance is provided
členoma 23
Articles 23
ter naslednjimi točkami:
in accordance with the following points:
invalidna oseba in/ali
disabled person and/or
ali oseba, ki jo je le-ta pooblastil,
owner or the person delegated by him
določi točke znotraj in zunaj železniške postaje, kjer lahko
shall designate points, within and outside the railway station, at which
za popolno ali delno izgubo ali poškodovanje opreme za gibanje ali druge posebne opreme, ki jo uporabljajo
If the railway undertaking is liable for the total or partial loss of, or damage to, mobility equipment or other specific equipment used by
invalidne osebe ali
disabled persons or
POGLAVJE VI
Chapter VI
KAKOVOST, PRITOŽBE IN VARNOST PREVOZNE STORITVE
Security, Complaints and Quality of Service
Sodelujejo in izmenjujejo informacije o najboljših praksah pri preprečevanju ravnanja, ki lahko poslabša raven varnosti.
They shall cooperate and exchange information on best practices concerning the prevention of acts, which are likely to deteriorate the level of security.
Potnike obširno seznani s podrobnostmi pogodbe in s svojim delovnim jezikom (delovnimi jeziki).
It shall make contact details and its working language(s) widely known to passengers.
bodisi poda obrazložen odgovor bodisi – v upravičenih primerih – obvesti potnika, do katerega datuma znotraj obdobja, krajšega od treh mesecev od datuma pritožbe, lahko pričakuje odgovor.
, the addressee of the complaint shall either give a reasoned reply or, in justified cases, inform the passenger by what date within a period of less than three months from the date of the complaint a reply can be expected.
Prevoznik v železniškem prometu
The railway undertaking shall publish in the annual report
navedenem v členu 29(3)
Article 29(3)
, navede število in vrsto prejetih pritožb, obravnavanih pritožb, odzivni čas in morebitne ukrepe za izboljšanje stanja.
the number and categories of received complaints, processed complaints, response time and possible improvement actions undertaken.
in poročilo
and report
Prevozniki v železniškem prometu vsako leto poleg letnega poročila objavijo poročilo o doseženi kakovosti storitev.
Railway undertakings shall publish each year a report on their service quality performance together with their annual report.
Ti rezultati se objavijo tudi na spletnih straneh prevoznikov v železniškem prometu, na spletnih straneh pristojnih organov in na spletni strani ERA, kjer so predstavljeni na dostopen način, ter je omogočena primerjava rezultatov med različnimi prevozniki v železniškem prometu.
These results shall also be published on the internet website of the railway undertakings, on the internet website of the competent authorities and the internet website of the ERA, where they shall be presented in an accessible manner, making it possible to compare the results of railway undertakings.
Prevoznik v železniškem prometu ima pravico, da od upravljavca infrastrukture zahteva povračilo kakršnega koli nadomestila, ki ga je plačalo potnikom.
The railway undertaking shall have the right to claim from the infrastructure manager any compensation paid by it to passengers.
Ta odgovornost upravljavca infrastrukture ne posega v uporabo načrta izvedbe iz člena 11 Direktive 2001/14/ES.
The liability of the infrastructure manager shall be without prejudice to the application of the performance scheme laid down in Article 11 of Directive 2001/14/EC.
Nadomestilo iz Poglavja IV je sorazmerno s ceno vlakovne poti, če načrt izvedbe ne določa sistema nadomestil.
The compensation referred to in Chapter IV shall be proportionate to the price of the train path if no compensation system is provided for under that performance scheme.
POGLAVJE VII
Chapter VII
OBVEŠČANJE IN
Information and
Obveščanje potnikov o njihovih pravicah
Information to passengers about their rights
Prevozniki v železniškem prometu, upravljavec postaje in organizator potovanja obvestijo potnike o njihovih pravicah in obveznostih na podlagi te uredbe.
Railway undertakings, station managers and tour operators shall inform passengers of their rights and obligations under this Regulation.
Komisija v ta namen naredi povzetek določb te uredbe za prevoznike v železniškem prometu, upravljavce postaj in organizatorje potovanj v potnikom razumljivem jeziku.
To this end, the Commission shall make a summary of the provisions of this Regulation available to railway undertakings, station managers and tour operators in a language comprehensible to passengers.
Prevozniki v železniškem prometu in upravljavci postaj poskrbijo, da so potniki na postaji in vlaku ustrezno obveščeni o kontaktnem naslovu organa, ki ga je imenovala država članica v skladu s členom 32.
Railway undertakings and station managers shall ensure that passengers are informed in an appropriate manner, at the station and on the train, of the contact details of the body designated by Member States pursuant to Article 32.
Vsaka država članica določi organ ali organe, odgovorne za izvrševanje te uredbe.
Each Member State shall designate a body or bodies responsible for the enforcement of this Regulation.
Vsak organ sprejme ukrepe, potrebne za zagotovitev spoštovanja pravic potnikov.
Each body shall take the measures necessary to ensure that the rights of passengers are respected.