natgillin/translations-raw huggingface dataset:
4. meni, da bo razjasnjevanje pravnega sistema o obveznostih izvajalcev storitev v EU povečalo konkurenčnost in izbiro za potrošnike, istočasno pa ne sme omogočiti neupravičenih ovir za prosti pretok storitev na notranjem trgu;
Believes that clarifying the legal system of obligations of service providers in the EU will bring more competition and more choice to consumers, and at the same time should not create unjustified obstacles to the free movement of services in the internal market;
7. je prepričan, da skušajo potrošniki ob občutku negotovosti glede varnosti in kakovosti storitev, miselne ovire postaviti pred tuje dobavitelje, kar jih odvrača od uporabe čezmejnih storitev in da potrošnik takrat, ko doživi negativno izkušnjo, le-to pogosto nepravično prenese na vse tuje izvajalce storitev;
Is convinced that when consumers feel uncertain about the safety and quality of a service they tend to erect mental barriers to foreign suppliers, thus deterring them from making use of cross-border services, and that when a consumer has a negative experience, it frequently reflects unfairly on all foreign service providers;
11. je prepričan, da ne le potrošniki, temveč tudi in zlasti mala in srednje velika podjetja, tako v vlogi kupcev pa tudi prodajalcev čezmejnih storitev, lahko imajo koristi od dodatne pravne jasnosti, enostavnosti in znižanja stroškov;
Is convinced that not only consumers, but also and in particular small and medium-sized enterprises (SMEs), both as buyers and sellers of cross-border services, could benefit from added legal certainty, simplicity and a reduction in costs;
15. je prepričan, da je vzpostavitev notranjega trga za storitve, katerega zakonski okvir temelji na načelu države izvora, odvisna od ustreznih ukrepov tako s pravnega pa tudi praktičnega vidika;
Is convinced that the establishment of an internal market for services, the legal framework of which is based on the country of origin principle, depends on the relevant measures being clear from both a legal and a practical perspective;
Javni in zasebni izvajalci storitev
Public and private service providers
16. poziva Komisijo, naj pri obveznostih izvajalcev storitev upošteva, da se ne razlikuje med javnimi in zasebnimi izvajalci storitev, ki morajo biti enakovredni predmet področja uporabe direktiv o varstvu potrošnikov;
16.Calls on the Commission to bear in mind that, when it comes to the obligations of services providers, no difference should be made between public and private service providers, which should both be equally subject to the field of application of the directives on consumer protection;
22). , posredni vpliv na zakonodajo držav članic na tem področju, čeprav ne vsebujejo nikakršnih posebnih določb, ki so namenjene urejanju čezmejnih odgovornosti izvajalcev storitev;
22). , does not contain any specific provisions aimed at regulating the cross-border liability of service providers, it may have an indirect effect on Member State legislation in this field;
Zahteva za predlog horizontalnega instrumenta o obveznostih izvajalcev storitev
Request for a proposal for a horizontal instrument on the obligations of service providers
24. poziva Komisijo, da jasno opredeli povezanost med instrumenti zasebnega mednarodnega prava in instrumenti notranjega trga, da se preprečijo dvomi o tem, kdaj se uporabljajo zakonodaja ali uredbe domače ali tuje države, in da se ne dopusti vrzeli v ureditvi odgovornosti, ki se uporablja za ponudnike storitev, če je to mogoče;
Calls on the Commission to define clearly the interaction between private international law instruments and internal market instruments with a view to leaving no doubt as to when home or host country legislation or regulation applies and so, as far as possible, to leave no gaps in the liability regime applicable to service providers;
V nadaljevanju je povzetek študije z marca 2007 na zahtevo odbora Evropskega parlamenta za notranji trg in varstvo potrošnikov o obveznostih čezmejnih izvajalcev storitev, ki obravnava pomembno vprašanje zaupanja potrošnikov med državljani EU.
The March 2007 study on Obligations of Cross-Border Service Providers, requested by the European Parliament's Committee on the Internal Market and Consumer Protection, deals with the vital issue of consumer confidence among the EU-citizens, as summarised below.
Svobodno opravljanje storitev na notranjem trgu
Freedom Of Services And The Internal Market
Svobodno opravljanje storitev je ena od štirih temeljnih tržnih svoboščin pogodbe o ES.
The free provision of services is one the four basic Internal Market freedoms of the EC Treaty: Article 49 EC.
Danes velja - v skladu z velikim gospodarskim in družbenim pomenom storitvenega sektorja na notranjem trgu - za neodvisno osnovno svoboščino.
Today it is recognized - in accordance with the immense economic and social significance of the service sectors in the Internal Market - as an autonomous basic freedom.
Njena glavna naloga je omogočanje dobave ali uporabe storitev čez mejo brez spremembe lokacije izvajalca ali uporabnika.
Its essential function is to enable the provision or use of services across borders without the provider or the user having to relocate.
Storitveni sektor, ki ima skoraj 70-odstotni delež v evropskem BDP, ima velik pomen za gospodarski in družbeni razvoj EU.
The services sector, contributing to nearly 70 % of European GDP, is of immense significance for the economic and social development of the EU.
EU in ES sta za boljši izkoristek zmogljivosti notranjega trga v tem sektorju v zadnjih letih na nekaterih področjih sprejeli številne ukrepe in pripravili nov splošni okvir z novo Direktivo o storitvah na notranjem trgu 2006/123/ES.
To better exploit the potential of the Internal Market for this sector, the EU and the EC in recent years have both taken a number of measures in certain areas as well as created a new overarching framework with the new Directive on Services in the Internal Market 2006/123/EC.
Zaupanje potrošnika
Confidence Of The Consumer
V primerjavi z ukrepi za spodbujanje notranjega trga in varstva potrošnikov za čezmejno dobavo blaga znatno primanjkuje storitev, zlasti tistih, ki se nanašajo na skupne standarde obveznosti izvajalcev storitev in pravnih sredstev strank.
In comparison with the measures to promote the Internal Market and consumer protection for the cross-border supply of goods, a considerable deficit remains for services, in particular regarding common standards for the obligations of the services provider and the remedies of the customer.
To zadeva primere, ko izvajalec storitve ne opravi ali jo opravi slabo, kot tudi druge primere, v katerih je pri storitvi ogrožena varnost potrošnika.
This concerns the cases in which the service provider does not perform a service or performs it badly, as well as the additional cases in which the safety of the customer in connection with the service is compromised.
Zaradi raznolike narave struktur in posameznih določb v zakonodaji držav članic je sedaj pri čezmejnih storitvah veliko nepreglednosti in negotovosti za stranke in izvajalce.
The varied nature of the structures and individual provisions in the laws of the Member States therefore currently produces a great lack of transparency and uncertainty for cross-border services for the customer as well as for the provider.
Študija odbora Evropskega parlamenta za notranji trg in varstvo potrošnikov z marca 2007 omenja štiri področja, ki so posebej pomembna za notranji trg (razvedrilo, telekomunikacije, železniški prevoz, pravno svetovanje in zdravje).
The study for the Committee on the Internal Market and Consumer Protection of March 2007 mentions five areas of particular significance for the Internal Market (entertainment, telecommunication, rail transport, legal advice and health).
Obstajajo znatne razlike glede obveznosti izvajalcev storitev, in sicer:
There are considerable differences in terms of the obligations of the service providers particularly in the following respects:
– pod katerimi pogoji obstajajo obveznosti, če sploh,
- under what conditions obligations exist at all,
– razpoložljiva pravna sredstva ob kršitvi obveznosti,
- remedies available to consumers when these obligations are breached,
– včasih pri dopustnosti in omejitvi izključitve odgovornosti posameznih sporazumov ali standardnih pogojev ter glede možnih zgornjih mej poškodb; glede bremena dokaza o obstoju obveznosti izvajalca storitev za kršitev obveznosti in poškodbe ter
- sometimes in respect of the permissibility and the limits of exclusions of liability by individual arrangements or standard terms; in respect of possible upper limits on damages; in respect of the burden of proof for the existence of an obligation of the service provider, for the breach of an obligation and for damages, and
– glede pravne terminologije in sistematične strukture določb o obveznostih izvajalcev.
- in respect of the legal terminology and the systematic structure of the provisions on the obligations of providers.
Ukrepi za uskladitev zakonodaje o obveznostih izvajalcev storitev lahko malim in srednjim podjetjem omogočajo boljše upoštevanje svojih obveznosti ter z njimi povezanih tveganj in priložnosti pri čezmejnih transakcijah.
Measures to harmonize the law relating to the obligations of service providers could better enable small and medium sized businesses to appreciate their obligations and associated risks and chances in cross-border transactions.
Hkrati se okrepi zaupanje potrošnikov, da uporabljajo čezmejne storitve in s tem povečajo uporabo notranjega trga (ob upoštevanju večjih tehnoloških možnosti predvsem zaradi interneta).
At the same time the confidence of the consumer to avail himself of cross-border services and thereby to make increased use of the Internal Market would be strengthened (corresponding to the increased technological possibilities above all due to the internet).
Ukrepi morajo za popolno učinkovitost v tem oziru okrepiti obstoječo težnjo, po kateri predpisi o obveznostih izvajalcev veljajo enako za izvajalce zasebnega in javnega sektorja.
To be completely effective in this respect, these measures should strengthen the already existing tendency that the rules for the obligations of service providers apply to private and public sector providers alike.
Obveznosti izvajalcev storitev do strank
Obligations Of Service Providers Towards Customers
Zakonodaja Skupnosti zagotavlja svobodno izvajanje storitev po omenjenih določbah pogodbe o ES in s tem z določbami sekundarne zakonodaje nadaljnjih splošnih predpisov o pravnem razmerju med izvajalci storitev in strankami ne zagotavlja.
Community law guarantees the freedom of services via the aforementioned provision of the EC Treaty, without thereby providing any further general regulation of the legal relationship between providers of services and customers through provisions of secondary law.
Večino predpisov, ki so pomembni za odnos med izvajalci storitev in strankami, vsebujejo zakonodaje držav članic, vendar se močno razlikujejo.
Most rules which are relevant for the relationship between service provider and customer are to be found within the laws of the Member States and they vary considerably.
Komisija je leta 1990 podala predlog direktive, ki bi uvedla vrsto predpisov za ureditev pomembnega poglavja o obveznostih izvajalcev storitev (KOM(90) 482 končno).
In 1990 the Commission made a proposal for a directive which would establish a body of rules for the regulation of an important chapter of the obligations of the service provider (COM(90) 482 final).
Predvidene določbe zadevajo odgovornost za povzročeno škodo za zdravje in telesno integriteto ter premičnine in nepremičnine zaradi napake izvajalca storitev, vključno s tistimi, ki so vključene v storitev.
The planned provisions concerned liability for damages caused by the fault of the service provider to health and bodily integrity as well as to moveable and immovable property including those which were the subject of the service.
Komisija pa je predlog leta 1994 umaknila in zato horizontalna uredba področja v zakonodaji Skupnosti ne obstaja.
The Commission however withdrew this proposal in 1994, thus a horizontal regulation of the area does not exist in Community law.
Poleg tega večina predpisov, ki so pomembni za odnos med izvajalci storitev in strankami, spada v zakonodaje držav članic in se po posameznih državah članicah razlikuje.
More generally, furthermore, most rules which are relevant for the relationship between service providers and customers belong to the laws of Member States and differ from Member State to Member State.
Če izvajalec storitev želi zagotavljati storitve v Skupnosti in se zanaša na svobodno izvajanje storitev, bo moral spoštovati različne pravne predpise, ki urejajo njegove poslovne transakcije v posamezni državi članici.
Where a service provider wants to provide services across the Community, by relying on the free provision of services, it will have to comply with different legal rules governing its business transactions in each Member State.
Enako velja, če stranka uporablja storitve druge države članice ali če želi primerjati ponudbo izvajalcev storitev v nekaterih državah članicah.
The same applies correspondingly if a customer uses services from another Member State or wishes to compare offers from service providers in several Member States.
V navedenih primerih (pravno neomejeno) svobodno opravljanje storitev predstavlja v praksi dodatno obremenitev za izvajalca in stranko informiranje o različnih pravnih pogojih v drugih državah članicah (in s tem povezanimi stroški) ali sprejetje nepredvidljivega tveganja glede na pravni okvir ustrezne transakcije.
In all these cases use of the (legally unlimited) freedom of services in practice places the additional burden upon the provider and the customer of informing himself of the diverging legal conditions in other Member States (and the related costs of doing so) or of accepting an incalculable risk with respect to the legal framework for the relevant transaction.
To ni le posebno breme za potrošnike, ampak tudi za mala in srednja podjetja, ki so prejemniki storitev in so v primerjavi z izvajalcem pogosto v gospodarsko šibkejšem položaju in manj izkušena.
This is particularly burdensome not only for consumers, but also for small and medium sized enterprises when they are recipients of services, since in comparison to the provider they are often in an economically weaker position and less experienced.
Na podlagi obstoječih predpisov mednarodnega zasebnega prava večinoma ne morejo preprečiti uporabe domače zakonodaje držav članic, kjer ima izvajalec storitev sedež.
They will mostly not be in the position to prevent, on the basis of the existing rules of private international law, the application of the domestic law of the Member State where the provider of the service is established.
Čeprav okoliščine nakazujejo posebno potrebo po pravnih instrumentih, ki bi omogočali čezmejne poslovne transakcije, pa za zagotavljanje čezmejnih storitev doslej - tudi ne v okviru zakonodaje Skupnosti - še ni bila oblikovana podlaga, primerljiva s tisto, ki obstaja za čezmejno dobavo blaga.
Although these circumstances alone indicate a particular need for legal instruments to facilitate cross border business transactions, until now - neither within nor without Community law - no starting points for facilitating cross border services comparable with those in respect of cross border supply of goods have been developed.
Varstvo potrošnikov
Consumer Protection
Sistematične kršitve predpisov Skupnosti na področju varstva potrošnikov EU letno prizadenejo milijone potrošnikov.
Systematic abuses of EU consumer protection rules hurt millions of consumers every year.
Goljufi izkoristijo različne pravne sisteme v EU in se usmerijo k ranljivim ljudem z goljufijami, kot so ponarejene igre na srečo ali lažni počitniški klubi.
Fraudsters take advantage of different legal systems across the EU to target vulnerable people in scams such as phoney lotteries or bogus holiday clubs.
Evropska mreža potrošnikov (svetovalni centri potrošnikov EU) je v svoji raziskavi leta 2005 o čezmejnih pritožbah pokazala, da:
A 2005 study by the European Consumer Network (EU consumer advice centres) on cross border complaints showed that:
– je bilo največ pritožb (46 %) zaradi težav pri dobavi ali nedobavi, delni dobavi in pozni dobavi;
- The most common complaint (46 %) related to problems with delivery - non delivery, partial delivery, late delivery.
– so bile na drugem mestu (25 %) napake na blagu ali da blago ni bilo v skladu s pričakovanjem, kot je bilo naročeno;
- The second largest area (25 %) related to defects with the goods or that they were not what was expected when first ordered.
– je bilo 8 % poizvedb povezanih s težavami s ceno in plačilom, ko je (v večini primerov) trgovec na spletu vzel več denarja, kot je bilo dogovorjeno, ali je dodal dodatne dajatve;
- 8 % of queries were related to problems with price and payment with most cases involving the web trader withdrawing more money than agreed or adding additional charges.
– so bile pri 9 % poizvedb težave s pogodbenimi pogoji, ker ni bilo mogoče preklicati naročila in upoštevati "časa za razmislek";
- Contract terms were also a problem with 9 % of queries concerning problems with being unable to cancel an order and having "cooling off periods" respected.
– je bilo 5 % primerov kupcev, ki se niso mogli pritožiti, večina poizvedb je bila glede spletnih trgovcev, ki niso izpolnili svojega jamstva;
- 5 % of enquiries were about shoppers being unable to seek redress, with the majority of queries about web traders not honouring their guarantees.
– se je po poročilu za leto 2004 celotno število pritožb, ki so jih prejeli evropski centri potrošnikov, povečalo za 74 % (tudi zaradi splošnega povečanja spletne dejavnosti).
- There was an increase of 74 % in the total number of complaints received by those ECC's which featured in the 2004 report (also due to increased online activity overall).
Z vidika varstva potrošnikov so očitne pomanjkljivosti predvsem kar zadeva obstoječe stanje zakonodaje o čezmejnih storitvah.
From the perspective of consumer protection deficits are evident in particularly large measure in the present state of the law regarding cross border services.
Povečanje zaupanja potrošnikov, da sodelujejo v čezmejnih transakcijah, služi nadaljnjemu razvoju notranjega trga kot glavnega cilja Evropske skupnosti, zagotavljanju visoke ravni varstva potrošnikov in tudi spodbujanju njihove pravice do obveščenosti, izobraževanja in samoorganiziranja za varstvo njihovih interesov.
Increasing the confidence of consumers to partake in cross border transactions serves both the further development of the Internal Market as a main objective of the European Community as well as to ensure a high level of consumer protection, as well as to promoting their right to information, education and to organise themselves in order to safeguard their interests.
Določbe o uresničevanju notranjega trga in temeljne določbe pogodbe o ES o varstvu potrošnikov so načeloma povezane z vsemi gospodarskimi dejavnostmi in dejavnostmi potrošnikov.
As with the provisions on the realization of the Internal Market, also the fundamental provisions of the EC Treaty on consumer protection relate in principle to all economic activity and activities of consumers.
Uporabljajo se na enak način za varstvo potrošnikov pri dobavi blaga, kot tudi pri zagotavljanju storitev.
They apply in the same way for protection of consumers in the context of the supply of goods as in the context of provision of services.
Sekundarna zakonodaja v velikem obsegu in na relativno visoki ravni varuje dobavo blaga potrošniku in pred pomanjkljivostmi glede varnosti proizvodov.
For the supply of goods the consumer is protected both against non-performance and deficiencies in product safety to a large extent and at a relatively high level, through secondary legislation.
Raven varstva je lahko v nekaterih državah članicah višja od tega standarda in potrošnik je lahko prepričan, da je standard, ki ga predpisuje direktiva, zagotovljen v njegovi državi in čez mejo.
The level of protection can in some Member States of course be higher than this standard; the consumer can nevertheless rest assured that the standard prescribed by these directives, both for transactions within his own country as well as cross-border, is ensured.
Široko varstvo kot podlago zaupanja v čezmejne transakcije potrošnikov na notranjem trgu zagotavljajo direktive, ki se nanašajo na dobavo blaga in varnost proizvodov (tj. predvsem premičnin).
This far-reaching protection as a basis for confidence in cross border consumer transactions in the Internal Market is nevertheless ensured by directives which relate to the supply of goods and the safety of products (i.e. essentially of moveable goods).
Varstvo pa ne obstaja v enakem ali skoraj enakem obsegu za storitve, čeprav imajo podobno velik pomen za notranji trg kot pretok blaga.
This protection does not exist thus far to the same extent for services, not even closely, even though services have a similarly great significance for the Internal Market as the movement of goods.
Javni sektor kot izvajalec storitev
Public Sector Entities as Providers of Services
Javni organi igrajo v številnih državah članicah posebno vlogo pri zagotavljanju storitev v vrsti pomembnih gospodarskih panog.
In a number of Member States public bodies play a special role in the provision of services in a series of significant branches of the economy.
To lahko prizadene prost pretok storitev na notranjem trgu in tudi raven varstva potrošnikov.
This can affect the free movement of services within the Internal Market as well as the level of consumer protection.
Za javne subjekte ni potrebno, da veljajo pravila o na primer nepoštenih pogodbenih pogojih in/ali bodo izkoristili varstvo pred konkurenco.
For instance public bodies providing utilities will not necessarily be subject to the rules on e.g. unfair contract terms and/or will benefit from protection against competition.
o čezmejni odgovornosti do strank pri nudenju storitev
on obligations of cross-border service providers
Odbor za pravne zadeve poziva Odbor za notranji trg in varstvo potrošnikov kot pristojni odbor, da v predlog resolucije vključi naslednje pobude:
The Committee on Legal Affairs calls on the Committee on the Internal Market and Consumer Protection, as the committee responsible, to incorporate the following suggestions in its motion for a resolution:
4. poudarja, da je člen 5 predlagane uredbe o uporabi prava pri pogodbenih obveznostih ključen za določanje, ali velja zakonodaja o varstvu potrošnikov države izvora (izvajalca storitev) ali države stranke (naročnika storitve); poudarja, da je treba počakati na izid tega zakonodajnega postopka;
Points out that Article 5 of the proposed regulation on the law applicable to contractual obligations is essential in order to determine whether the consumer protection legislation of the country of origin (of the service provider) or of the client (customer of the service) applies; stresses that it is important to await the outcome of this legislative procedure;
7. je prepričan, da je vzpostavitev notranjega trga za storitve, katerega zakonski okvir temelji na načelu države izvora, odvisna od ustreznih ukrepov, opredeljenih zakonsko in tudi praktično.
Is convinced that the establishment of an internal market for services the legal framework of which is based on the country-of-origin principle depends on the relevant measures being clear from both a legal and a practical perspective.
Čezmejna odgovornost do strank pri nudenju storitev
Obligations of cross-border service providers
Obveznosti čezmejnih izvajalcev storitev
Obligations of cross-border service providers
o reviziji enotnega trga: premagovanje ovir in neučinkovitosti z boljšim izvajanjem in uveljavljanjem
on the Single Market Review: tackling barriers and inefficiencies through better implementation and enforcement
Odbor za enotni trg in varstvo potrošnikov
Committee on the Internal Market and Consumer Protection
o reviziji enotnega trga: premagovanje ovir in neučinkovitosti z boljšim izvajanjem in uveljavljanjem ( 2007/2024(INI) )
on the Single Market review: tackling barriers and inefficiencies through better implementation and enforcement ( 2007/2024(INI) )