natgillin/translations-raw huggingface dataset:
– ob upoštevanju Letnega poročila evropskih regulatorjev za energijo vsem članom Sveta evropskih energetskih regulatorjev in Evropske skupine regulativnih organov na področju elektrike in plina, Evropskemu parlamentu, Svetu in Komisiji za obdobje od 1. januarja 2006 do 31. decembra 2006, pripravljenega v skladu s členom 3(8) Odločbe Komisije 2003/796/ES z dne 11. novembra 2003 o ustanovitvi Skupine evropskih regulatorjev za električno energijo in plin
– having regard to the Annual Report of the European Energy Regulators for the period 1 January 2006 to 31 December 2006 to all members of the Council of European Energy Regulators and the European Regulators Group for Electricity and Gas, the European Parliament, the Council and the Commission, made under Article 3(8) of Commission Decision 2003/796/EC of 11 November 2003 on establishing the European Regulators Group for Electricity and Gas
– ob upoštevanju sklepov predsedstva Evropskega sveta z dne 8. in 9. marca 2007 o potrditvi "Akcijskega načrta Evropskega sveta (2007-2009) - energetska politika za Evropo" (7224/07),
– having regard to the Presidency Conclusions of the European Council of 8-9 March 2007, concerning the European Council's endorsement of a "European Council Action Plan (2007-2009) – Energy Policy for Europe" (7224/07),
– ob upoštevanju sporočila Komisije z naslovom Evropski listini o pravicah odjemalcev energije naproti ( KOM(2007)0386 ),
– having regard to Commission Communication entitled "Towards a European Charter on the Rights of Energy Consumers" ( COM(2007)0386 ),
– ob upoštevanju poročila Odbora za notranji trg in varstvo potrošnikov ter mnenja Odbora za industrijo, raziskave in energetiko ( A6‑0202/2008 ),
– having regard to the report of the Committee on Internal Market and Consumer Protection and the opinion of the Committee on Industry, Research and Energy ( A6‑0202/2008 ),
A. ker načela socialne vključenosti, enakih možnosti za vse in pravičnega dostopa do znanja v digitalni dobi pomenijo, da je pomembno, da ima vsak državljan Unije dostop do cenovno dostopne energije,
A. whereas the principles of social inclusion, equal opportunities for all and fair access to knowledge in the digital era mean that it is essential for every citizen of the Union to have affordable access to energy,
B. ker imajo odjemalci – zlasti posamezniki ter mala in srednje velika podjetja (MSP) – na voljo omejena orodja in priložnosti za učinkovito zastopanje svojih interesov,
B. whereas consumers – especially individuals and small and medium-sized enterprises (SMEs) – have limited tools at their disposal and opportunities to represent their interests in an effective way,
C. ker je ustrezna dobava energije eden od ključnih dejavnikov za uspešno sodelovanje državljanov v družbenem in gospodarskem življenju,
C. whereas adequate energy provision constitutes one of the key elements towards achieving citizens' successful participation in social and economic life,
D. ker je Evropska listina o pravicah odjemalcev energije (Listina) poziv vladam, regulativnim organom za energetiko in industriji, ki jo zastopajo vsi socialni partnerji, ter konkretno prispevajo k prizadevanju za to, da se upoštevajo interesi odjemalcev energije na socialno in okoljsko konkurenčnem energetskem trgu,
D. whereas the European Charter on the Rights of Energy Consumers (the Charter) constitutes an appeal to and stimulus for governments, energy regulators and the industry, represented by all social partners, to contribute in a concrete way to ensuring that energy consumers' interest are being taken into account in a social, environmental and competitive EU energy market,
E. ker je glede na to, da na trgih z nepopolno konkurenco, kot je energetski sektor, sami tržni mehanizmi vedno polno ne zagotavljajo najboljših interesov odjemalcev, treba poleg posebnih obveznosti javne službe za energetski trg obravnavati in okrepiti splošno varstvo potrošnikov,
E. whereas given that in markets with imperfect competition, such as the energy sector, market mechanisms alone do not always fully ensure consumers' best interests, general customer protection, in addition to energy market-specific public service obligations, must be addressed and enforced,
F. ker razpoložljivi podatki kažejo, da so države članice le omejeno uporabljale obveznosti ciljne javne službe, da bi obravnavale potrebe ranljivih odjemalcev,
F. whereas the available data suggest that Member States have made only limited use of targeted public service obligations to address the needs of vulnerable customers,
G. ker bi moral biti velik poudarek na vlogi, dodeljeni nacionalnim regulativnim organom (NRO), ki morajo biti neodvisni od javnih ali zasebnih interesov ter morajo biti pristojni za spremljanje energetskih trgov, vključno s cenami in vsemi njihovimi sestavnimi deli, ter za posredovanje in po potrebi kaznovanje,
G. whereas there should be a strong focus on the role conferred on the National Regulatory Authorities (NRAs), which shall be independent from any public or private interest and have the competence to monitor energy markets, including prices and all their components, and to intervene and to sanction if needed,
H. ker reševanje spora odjemalcev na področju energetike ni zadostno zajeto v zakonodaji in ker te spore rešujejo različni organi, odjemalci ne vedo, na koga naj se obrnejo,
H. whereas consumer dispute resolution in the field of energy is not sufficiently covered by legislation, and whereas the resolution of such disputes is dealt with by a number of different authorities, and consumers do not know whom to approach,
I. ker morajo biti cilji EU glede obnovljive energije vključeni v Evropsko listino o pravicah odjemalcev energije, da bi jim omogočili izbiro virov energije, ki so v skladu s temi cilji,
I. whereas the EU targets regarding renewable energy should be integrated into the European Charter on the Rights of Energy Consumers in order to allow consumers to choose energy sources that are coherent with these targets,
Narava listine
Nature of the Charter
6. poudarja člen 3 in prilogo A Direktiv 2003/54/ES in 2003/55/ES, kot naj bi bili spremenjeni po predlogih iz 'tretjega paketa'; poudarja potrebo po boljšem izvajanju na nacionalni ravni;
Points to Article 3 of, and Annex A to, the Directives 2003/54/EC and 2003/55/EC, as will be amended by the 'Third Package' proposals; emphasises the need for better enforcement at national level;
Dostop do prenosnih in distribucijskih omrežij in oskrba
Access to Transmission and Distribution Grids and Supply
11. poudarja, da je treba posvetiti posebno pozornost varstvu odjemalcev in vzpostaviti varnostne ukrepe, ki bi preprečili odklop z omrežja; države članice morajo imenovati zasilnega dobavitelja in o tem obvestiti odjemalce; ta mehanizem mora vzpostaviti nacionalna zakonodaja;
Underlines that special attention must be paid to consumer protection and safeguards must be put in place in order to prevent grid disconnection; Member States have to appoint a supplier of last resort and inform the consumers thereof; such a mechanism must be set up by national legislation;
13. poudarja, da je treba zagotoviti varstvo univerzalnih pravic, zlasti glede dostopa do energije za posamezne socialne, ekonomske in regionalne skupine, s stabilnostjo in varnostjo oskrbe, z učinkovitostjo omrežij, s spodbujanjem sodelovanja na regionalni ravni med državami članicami in sosednjimi državami z evropsko perspektivo;
Stresses the need to ensure the protection of universal rights, especially as regards access to energy for different social, economic and regional groups through stability and security of supply, as well as the effectiveness of networks, by promoting cooperation at regional level between Member States and neighbouring countries with a European perspective;
17. v tem oziru poudarja razvoj udeležencev na trgu, ki so specializirani za objavo primerljivih informacij o dobaviteljevih cenah, tarifah in pogojih in tudi za zagotavljanje podpore pri zamenjavi dobaviteljev;
Highlights in this regard the development of market actors specialising in publishing comparable information regarding suppliers' prices, tariffs and conditions, as well as providing support in switching providers;
22 poudarja, da mora Komisija v sodelovanju z NRO razviti merila kakovosti, ki se bodo uporabljala za storitve, namenjene odjemalcem, vključno s klicnimi centri;
22 Underlines the need for the Commission to develop, in cooperation with the NRAs, quality criteria to be applied to consumer-related services, including call centres;
Socialni ukrepi
Social measures
Okoljski ukrepi
Environmental measures
Nacionalni regulativni organi (NRO)
National Regulatory Authorities (NRAs)
– določanje načel za opredelitev omrežnine ali dejanskih omrežnih tarif ter morebiti njihovih mehanizmov za indeksacijo;
– approve the principles for determining network charges or the actual grid tariffs, and possibly their indexation mechanisms,
– spremljanje cen in njihovih sestavnih delov, vključno z njihovimi mehanizmi za indeksacijo;
– monitor prices and all their components, including their indexation mechanisms,
– spremljanje, nadzor in krepitev informacij odjemalcev, ki jih zagotavljajo dobavitelji najmanj pet let po popolni liberalizaciji trga in dokler je dokazano, da dobavitelji morajo zagotavljati (in bodo še naprej) ustrezne, pregledne in nepristranske informacije odjemalcem,
– monitor, control and enforce consumer information provided by the suppliers for at least the first five years after the market has been fully liberalised and until such time as it has been demonstrated that suppliers have and will continue to provide consumers with relevant, transparent and impartial information,
– varstvo odjemalcev pred nepoštenimi poslovnimi praksami ter v tem oziru sodelovanje s pristojnimi organi za konkurenco,
– protect consumers against unfair commercial practices and cooperate, in this respect, with the competent competition authorities,
36. poudarja, da je treba pristojnosti NRO vnesti v člen 22(c) direktive 2003/54/ES in člen 24(c) direktive 2003/55/ES;
Stresses the need to ensure the competences of the NRA are incorporated into Article 22(c) of Directive 2003/54/EC and Article 24(c) of Directive 2003/55/EC;
Poudarja potrebo po celostnem evropskem pristopu k dejavnostim NRO, ki ga naj bi usklajevala evropska agencija;
Underlines the need for an integrated European approach of the activities of the NRAs to be coordinated by the European Agency;
I Uvod
I Introduction
Pravice odjemalcev energije že obstajajo, vendar so določene v različnih dokumentih EU in pogosto niso prenesene v nacionalno zakonodajo.
Energy consumer rights exist today, but are laid down in different EU documents and often not transposed into national legislation.
Zato je treba te pravice pojasniti, uskladiti in dopolniti.
Therefore, there is a strong need to clarify, consolidate and complement these rights.
Listina je torej pobuda, ki jo je treba pozdraviti.
Therefore, the Charter is an initiative to be welcomed.
Komisija v svojem sporočilu z naslovom Evropski listini o pravicah odjemalcev energije naproti (KOM (2007)986) navaja mogoče sestavne dele prihodnje listine, v kateri bi bila na razumljiv način obrazložena sedanja zakonodaja Skupnosti in mogoči prihodnji ukrepi.
In its Communication of 5 July 2007, "Towards a European Charter on the Rights of Energy Consumers" (COM (2007)986), the Commission indicates possible elements for a future Charter, that would set out, in an easily comprehensible way, existing Community legislation and possible elements for future action.
Komisija prihodnje listine o pravicah odjemalcev energije ne načrtuje v obliki pravnega dokumenta.
The Commission does not envisage the future Charter on the Rights of Energy Consumers to be a legal document.
Poročevalka v nasprotju s Komisijo meni, da mora biti listina zavezujoča ali vsaj vključena v zakonodajni instrument, direktivo o notranjem trgu z električno energijo (2003/54/ES) in direktivo o notranjem trgu z zemeljskim plinom (2003/55/ES) ter biti priložena tem dokumentom.
Contrary to the Commission, your rapporteur is of the opinion that this Charter should have a legally binding nature, or must at least be incorporated and annexed to a legislative instrument, the Directives on the internal market in electricity (2003/54/EC) and on the internal market in natural gas (2003/55/EC).
Poročevalka tudi pozdravlja namen Komisije, da sestavi tako imenovan kontrolni seznam za energijo, tj. informacijsko orodje, ki ga morajo pripraviti države članice in ga objaviti na spletnih straneh, in ki daje napotke odjemalcem ter zagotavlja praktične informacije.
Your rapporteur also welcomes the Commission's intention to draw up a so-called "Energy Checklist", an information tool, to be elaborated by the Member States and to be made available on the internet, guiding the consumer and giving practical information.
Vendar poudarja, da tehnični kontrolni seznam za energijo ni sprejemljivo nadomestilo za listino o pravicah odjemalcev energije.
However, she emphasises that this technical "Energy Checklist" is not an acceptable substitute for a "Charter on the Rights of Energy Consumers".
Seznam pravic odjemalcev:
List of consumer rights:
Posvetovalni dokument Komisije navaja vprašanja, na katera se mora osredotočiti prihodnja listina:
The Commission's consultation document lists the issues the future Charter should focus on:
– sodelovati pri vzpostavitvi shem, ki bi pomagale najbolj ranljivim državljanom EU v zvezi s povečanimi cenami energije,
- assist in establishing schemes to help the most vulnerable EU citizens deal with increases in energy price,
– izboljšati minimalno raven informacij, ki so na voljo državljanom, da jim pomagajo pri izbiri dobavitelja in možnostih dobave,
- improve the minimum level of information available to citizens to help them choose between suppliers and supply options,
– dostop do ustrezne količine energije in razumne cene,
- access to adequate levels of energy and reasonable prices,
– zmanjšati trud v zvezi z urejanjem dokumentacije, kadar odjemalec menja dobavitelja,
- reduce paperwork when consumers change supplier,
– zaščititi odjemalce pred nepoštenimi prodajnimi praksami,
- protect consumers from unfair selling practices,
– uveljavljanje pravic potrošnikov,
- enforcement of consumer rights,
– informacije o ukrepih in vzorcih ravnanja za energetsko učinkovitost,
- information on energy efficiency measures and patterns of behaviour,
– zastopanje odjemalcev.
- consumer representation.
Dostop do dobave ter prenosnih in distribucijskih omrežij
A. Access to supply and transmission and distribution grids
Evropski odjemalci električne energije in plina imajo pravico, da uživajo univerzalno storitev, to je pravico do oskrbe določene kakovosti po primernih, lahko in jasno primerljivih ter preglednih cenah.
European electricity and gas consumers have the right to enjoy universal service, that is the right to be supplied with a specified quality, at reasonable, easily and clearly comparable and transparent prices.
Preglednost in predvidljivost objavljenih omrežnih tarif in sčasoma njihovega mehanizma za indeksacijo se bosta nadalje izboljšali z razumljivimi in enostavno dostopnimi načini zaračunavanja ali katerimi koli drugimi obrazci za sporočanje podatkov, ki se sporočijo vnaprej neodvisnemu nacionalnemu regulatorju, ki jih spremlja ali odobri.
The transparency and predictability of published grid tariffs, and eventually their indexation mechanism, shall be further improved through comprehensible and easily accessible calculation methods or through any other communication forms, communicated beforehand to and approved by the independent national regulators authorities.
S tem se bo prav tako zagotovila nediskriminacijo omrežnih tarif.
These shall ensure in addition that these grid tariffs are non discriminatory.
Posebno pozornost je treba nameniti varstvu odjemalcev in sprejeti nadzorne ukrepe, da se prepove vsak odklop z omrežja.
Special attention should be paid to the consumer’s protection and safeguards should thus be taken in order to prohibit any grid disconnection.
Odklop se obravnava kot nezaželeno pravno sredstvo v primeru neplačevanja.
Disconnection shall be considered an undesirable remedy in case of non-payment.
Države članice morajo imenovati zasilnega dobavitelja (določenega z zakonom) in o tem obvestiti odjemalce.
Member States have to appoint a supplier of last resort (set up by law) and inform the consumers thereof.
Nacionalni regulativni organi morajo (NRO) biti neodvisni od vseh javnih ali zasebnih interesov in biti pristojni za spremljanje dostopa do električne energije in plina ter za ukrepanje z ustreznimi kaznimi.
National regulation authorities (NRA) should be independent of any private or public interest and have the competence to monitor the access to electricity and gas and to intervene with appropriate sanctions.
Države članice upravičenim odjemalcem zagotovijo dejansko možnost brezplačne in preproste zamenjave dobavitelja.
Member States shall ensure that the eligible consumer is in fact able to switch easily to a new supplier, free of charge.
Čas, potreben za zamenjavo dobavitelja električne energije ali plina, zato ne sme presegati enega meseca.
The period required for switching to a new supplier of electricity or gas should therefore not last longer than one month.
Evropske cene električne energije in plina so primerne.
European electricity and gas prices shall be reasonable.
Evropski odjemalci energije prejmejo brezplačne in pregledne informacije o veljavnih cenah, tarifah, mehanizmih za indeksacijo in splošnih pogojih.
European energy consumers shall receive, free of charge, transparent information on applicable prices, tariffs, indexation mechanisms and on standard terms and conditions.
Upravičeni so do računov, ki temeljijo na dejanski porabi energije.
They have a right to receive energy bills based on actual energy consumption.
Evropski odjemalci energije morajo imeti na voljo veliko izbiro načinov plačevanja, da se prepreči diskriminacija ranljivih odjemalcev, kar vključuje brezplačni predplačniški števec in izračune tarif.
European energy consumers should be offered a wide choice of payment methods so as not to discriminate against vulnerable customers, which shall include prepaid meter and tariff calculators without charge.
Pri vseh razlikah v splošnih pogojih je treba upoštevati stroške izvajalca različnih plačilnih sistemov.
Any difference in terms and conditions shall reflect the costs to the supplier of the different payment systems.
Evropska Komisija mora razviti in financirati pilotne projekte za uporabo individualnih števcev po konkurenčnih cenah, ki točno prikazujejo dejansko porabo energije in čas porabe (tako imenovani pametni števci).
The European Commission should develop and finance pilot projects for the use of competitively priced individual meters accurately reflecting actual energy consumption and information on the time of use (so-called "smart meters
Nacionalni regulativni organi morajo imeti na voljo potrebna orodja za spremljanje ponudbe električne energije in plina na trgu.
National regulatory authorities (NRA) should dispose on the necessary tools in order to monitor the electricity and gas offers available on the market.
Zato morajo imeti dostop do vseh odločilnih dejavnikov za določanje cen, vključno z vsaj pogoji iz pogodb o plinu, indeksnimi obrazci itd.
Therefore, they should have access to all the decisive elements determining the prices, including at least gas contracts terms and conditions, index formulas, etc.
Po potrebi morajo biti pristojni za ukrepanje in nalaganje ustreznih kazni.
If needed, they should have the competence to intervene and to impose appropriate sanctions.
Izsledke spremljanja cen morajo javnosti predstaviti na način, ki omogoča primerjavo cen in osnovnih pogojev razpoložljivih ponudb.
They should present the results of price monitoring to the public in a manner making it possible to compare prices and basic conditions of available offers.
Evropski odjemalci energije prejmejo objektivne in pregledne informacije o veljavnih cenah, tarifah in mehanizmih za indeksacijo ter o splošnih pogojih, vključenih v standardne račune, v zvezi z dostopom in uporabo elektroenergetskih storitev na nacionalni ravni in ravni Skupnosti.
European energy consumers shall receive objective and transparent information on applicable prices, tariffs and index mechanisms as well as on standard terms and conditions included in standard invoices, in respect of access to and use of electricity services at national and community level;
Evropski odjemalci električne energije prejmejo informacije o prispevku posameznega vira energije k skupni sestavi goriv dobavitelja v predhodnem letu na usklajen in razumljiv način na računih znotraj držav članic, da se omogoči preprosta primerjava.
European electricity consumers shall obtain information on the contribution of each energy source to the overall fuel mix of the supplier over the preceding year; in a harmonised and comprehensible manner on the invoices within member states so as to allow for easy comparison.
Evropski odjemalci električne energije prejmejo vsaj informacije o navedbi sklicevanja na obstoječe referenčne vire, kot so na primer spletne strani, kjer so javnosti na domači strani na voljo podatki o vplivu na okolje, izraženi vsaj z emisijami CO2 in radioaktivnimi odpadki, ki so rezultat proizvodnje električne energije iz skupne sestave goriv dobavitelja v preteklem letu, pri čemer morajo biti ti podatki na zahtevo prav tako brezplačno na voljo odjemalcem v pisni obliki.
European electricity consumers shall obtain information on at least the reference to existing reference sources, such as web-pages for example, where information on the environmental impact, in terms of at least emissions of CO 2 and the radioactive waste resulting from the electricity produced by the overall fuel mix of the supplier over the preceding year is publicly available on their home page and, on request, This information should also make a available and free of charge to the consumers in 'written form, if requested'.
Evropski odjemalci energije so upravičeni, da v svojih računih, pogodbah ali drugih potrdilih itd. ali skupaj z njimi prejmejo informacije o a) veljavnih dejanskih cenah in dejanski porabi vsaj vsakih šest mesecev; b) mehanizmu za indeksacijo cen in vseh njegovih spremembah; c) letni primerjavi dejanske porabe energije; c) primerjavi z referenčnim porabnikom energije; d) kontaktnih podatkih za objektive informacije o ukrepih za izboljšanje energetske učinkovitosti, profilih končnih uporabnikov in specifikacijah za opremo; f) prispevku vsakega vira energije k dobavljeni energiji.
European energy consumers have the right to receive information, in or with their bills, contracts or other transactions, receipts, etc., on a) current actual prices and actual consumption, at least once every 6 months; b) price indexation mechanism and any change of it c) yearly comparison of energy actual consumption; d) comparison with benchmarked energy user; e) contact details for objective information on energy efficiency improvement measures, end-user profiles and equipment specifications f) contribution of each energy source to the energy supplied
Dobavitelji ali upravljavci omrežij morajo v okviru svojih pristojnosti vzpostaviti enostavno dostopne telefonske linije za pomoč odjemalcem v primeru težav s priključitvijo in drugih vprašanj, povezanih s kakovostjo storitve.
Suppliers and network operators should, under their respective responsibilities, install easily accessible and quality help-lines to deal efficiently with connection problems and other service quality issues occurring.
Nacionalni regulativni organ in dobavitelj morata dati na voljo izračune tarif, informacije o cenah na KW/uro pa je treba redno objavljati na spletni strani nacionalnega regulativnega organa.
Tariff calculators should be made available by the national regulatory body and supplier, and information on prices per kWh should be published at regular intervals at the website of the national regulatory body.