natgillin/translations-raw huggingface dataset:
– morebitne ureditve odškodnin in nadomestil, ki se uporabljajo, če v pogodbi predvidena raven kakovosti storitev ni dosežena , vključno z nenatančnim in zapoznelim obračunavanjem ; [ … ]
- any compensation and the refund arrangements which apply if contracted service quality levels are not met including inaccurate and delayed billing ; [ … ]
– način za sprožitev postopkov za reševanje sporov v skladu s točko (f) ; in
- the method of initiating procedures for settlement of disputes in accordance with point (f) ; and
– informacije o pravicah potrošnikov, vključno z navedenimi podatki, ki se pregledno sporočajo v obliki obračunov in prek spletnih strani elektroenergetskih podjetij;
- information on consumer rights, including all of the above, clearly communicated through billing and electricity companies' web sites;
– podrobnosti o organu, pristojnem za pritožbe, in postopek, ki ga morajo potrošniki uporabiti v primeru spora.“
- details concerning the competent appeals authority and of the procedure to be followed by consumers in the event of a dispute."
Pogodbeni pogoji morajo biti pravični in vnaprej objavljeni.
Conditions shall be fair and well known in advance.
V vseh primerih je treba te podatke posredovati pred sklenitvijo ali potrditvijo pogodbe.
In any case, this information should be provided prior to the conclusion or confirmation of the contract.
Tudi če se pogodbe sklepajo prek posrednikov, je treba zgornje podatke posredovati pred sklenitvijo pogodbe;
Where contracts are concluded through intermediaries, the above information shall also be provided prior to the conclusion of the contract;
(Enako besedilo kot v Prilogi A(a) k Direktivi 2003/54/ES, ki se mu doda zadnja alinea.)
(Same wording as that of Annex A(a), Directive 2003/54 EC, adding last indent)
Člen 1 - točka 14 b (novo)
Article 1 - point 14 b (new)
Priloga A - točka (b)
Annex A - point (b)
(14b) V Prilogi A se točka (b) nadomesti z naslednjim:
(14b) In Annex A, point (b) shall be replaced by the following:
„(b) pravočasen prejem obvestila o kakršni koli nameravani spremembi pogodbenih pogojev in hkrati s prejemom tega obvestila tudi obvestila o pravici do odpovedi .
" (b) are given adequate notice of any intention to modify contractual conditions and are informed about their right of withdrawal when the notice is given.
Izvajalci storitev morajo svoje naročnike neposredno in pravočasno ter na pregleden in razumljiv način obvestiti o vsakršnem povečanju stroškov najkasneje eno običajno obračunsko obdobje potem, ko povečanje začne veljati .
Service providers shall notify their subscribers directly of any increase in charges, at an appropriate time no later than one normal billing period after the increase comes into effect in a transparent and comprehensible manner.
Države članice morajo potrošnikom zagotoviti možnost odstopa od pogodb, če ti ne sprejmejo novih pogojev, o katerih jih obvesti njihov izvajalec elektroenergetskih storitev;“
Member States shall ensure that customers are free to withdraw from contracts if they do not accept the new conditions notified to them by their electricity service provider; "
(Enako besedilo kot v Prilogi A(b) k Direktivi 2003/54/ES, ki se mu doda besedilo "na pregleden in razumljiv način".)
(Same wording as that of Annex A(b), Directive 2003/54 EC, adding "in a transparent and comprehensible manner")
Člen 1 - točka 14 c (novo)
Article 1 - point 14 c (new)
Priloga A - točka (d)
Annex A - point (d)
(14c) V Prilogi A se točka (d) nadomesti z naslednjim:
(14c) In Annex A, point (d) shall be replaced by the following:
„(d) možnost velike izbire načinov plačevanja, ki ne zapostavlja odjemalcev.
"(d) are offered a wide choice of payment methods , which shall not discriminate against customers.
Vse razlike v splošnih pogojih morajo upoštevati stroške izvajalca različnih plačilnih sistemov.
Any difference in terms and conditions shall reflect the costs to the supplier of the different payment systems.
Splošni pogoji morajo biti pošteni in pregledni.
General terms and conditions shall be fair and transparent.
Objavljeni morajo biti v jasnem in razumljivem jeziku.
They shall be given in clear and comprehensible language.
Potrošnike je treba zavarovati pred nepoštenimi in zavajajočimi načini prodaje , vključno z nepogodbenimi ovirami, ki jih ustvarja trgovec, npr. preobsežno pogodbeno dokumentacijo;“
Customers shall be protected against unfair or misleading selling methods including non-contractual barriers imposed by the trader, for example excessive contractual documentation ;"
(Enako besedilo kot v Prilogi A(d) k Direktivi 2003/54/ES, ki se mu doda besedilo „da se ne diskriminira ranljivih odjemalcev, kar vključuje brezplačne predplačniške števce in kalkulatorje za tarife, če je to mogoče“ in „vključno z nepogodbenimi ovirami, ki jih ustvarja trgovec“.)
(Same wording as that of Annex A(d), Directive 2003/54 EC adding " so as not to discriminate against vulnerable customers, which shall include prepaid meters and tariff calculators without charge where applicable" and " including non contractual barriers imposed by the trader ")
Člen 1 - točka 14 d (novo)
Article 1 - point 14 d (new)
Priloga A - točka (f)
Annex A - point (f)
(14d) V Prilogi A se točka (f) nadomesti z naslednjim:
(14d) In Annex A, point (f) shall be replaced by the following:
„(f) pravico do preglednih, enostavnih in poceni postopkov pri obravnavi njihovih pritožb.
" (f) benefit from transparent, simple and inexpensive procedures for dealing with their complaints.
Vsi odjemalci imajo pravico, da njihov izvajalec elektroenergetskih storitev zanje opravlja storitve in obravnava pritožbe.
In particular, all consumers shall have the right to service delivery and complaint handling by their electricity service provider.
Takšni postopki morajo omogočati pošteno in hitro reševanje sporov v roku treh mesecev in določati sistem povračil in/ali odškodnin, če je to upravičeno.
Such procedures shall enable disputes to be settled fairly and promptly , and within three months, with provision, where warranted, for a system of reimbursement and/or compensation.
Pri teh postopkih se, kjer je to mogoče, upoštevajo načela, ki jih določa Priporočilo Komisije 98/257/ES ;“
They should follow, wherever possible, the principles set out in Commission Recommendation 98/257/EC ;"
(Enako besedilo kot v Prilogi A(f) k Direktivi 2003/54/ES, ki se mu doda besedilo "v roku treh mesecev".)
(Same wording as that of Annex A(f), Directive 2003/54 EC, adding "with a period of three month")
Člen 1 – točka 15
Article 1 - point 15
Priloga A - točka (h)
Annex A - point (h)
(h) da so jim na voljo podatki o njihovi porabi in da lahko z izrecnim soglasjem in brezplačno kateremu koli podjetju z licenco za dobavo dovolijo dostop do svojih podatkov o porabi.
(h) have at their disposal their consumption data, and shall be able to, by explicit agreement and free of charge, give any undertaking with a supply license access to its metering data.
Stran, ki je odgovorna za upravljanje s podatki, mora te podatke posredovati podjetju.
The party responsible for data management is obliged to give these data to the undertaking.
Države članice določijo, v kakšni obliki se predstavijo podatki, ter postopek, s katerim se dobaviteljem in odjemalcem zagotovi dostop do podatkov.
Member States shall define a format for the data and a procedure for suppliers and consumers to have access to the data.
Te storitve odjemalcem ni mogoče dodatno zaračunati;
No additional costs can be charged to the consumer for this service.
(h) da lahko preprosto zamenjajo dobavitelja in da so jim na voljo podatki o njihovi porabi in da lahko z izrecnim soglasjem in brezplačno kateremu koli pooblaščenemu podjetju za dobavo dovolijo dostop do svojih podatkov o porabi.
(h) are easily able to switch to a new supplier and have at their disposal their consumption data and shall be able to, by explicit agreement and free of charge, give any authorised supply undertaking access to its metering data.
Stran, ki je odgovorna za upravljanje s podatki, mora te podatke posredovati podjetju.
The party responsible for data management is obliged to give this data to the undertaking.
Priloga A - točka (b)
Annex A - point (i)
(i) da so vsak mesec ustrezno obveščeni o dejanski porabi električne energije in stroških.
(i) shall be properly informed every month of actual electricity consumption and costs.
(i) da so vsaj vsako četrtletje ustrezno obveščeni o dejanski porabi električne energije in stroških.
(i) shall be properly informed at least quarterly of actual electricity consumption and costs.
Nacionalni regulativni organi so odgovorni za spremljanje procesa tega razvoja in za določanje skupnih standardov v ta namen.
National regulatory authorities shall be responsible for monitoring the process of such development and for laying down common standards for that purpose.
Države članice zagotovijo, da so pri standardih glede minimalnih tehničnih in obratovalnih zahtev za števce upoštevana vprašanja interoperabilnosti, da bi odjemalcem zagotovili največje koristi po najnižjih cenah.
Member States shall ensure that standards establishing the minimum technical design and operational requirements for meters address interoperability issues so as to provide maximum benefit at minimum cost to consumers .
Člen 1 – točka 15
Article 1 – point 15
Priloga A – točka (j)
Annex A – point (j)
(j) da lahko kadar koli tekom leta zamenjajo dobavitelja, pri čemer se račun prejšnjega dobavitelja poravna najpozneje en mesec po njegovi zadnji dobavi.
(j) can change supplier at any time in the year, and a customer’s account with the previous supplier shall not be settled later than one month following the last supply by this previous supplier.
Priloga A – točka (j a) (novo)
Annex A – point (j a) (new)
„(ja) da prejmejo zaključni račun po vsaki zamenjavi dobavitelja električne energije najkasneje mesec dni po obvestitvi ustreznega dobavitelja.“
"(ja) shall receive a final closure account following any change of electricity supplier no later than one month after informing the relevant suppplier."
Brez ustrezno delujočega trga z električno energijo in plinom bo Evropska unija vedno težje zagotavljala zanesljivost oskrbe, trajnostni energetski trg z nizko vsebnostjo ogljika in svetovno konkurenčnost.
Without a proper functioning electricity and gas market the European Union will find it increasingly difficult to ensure security of supply, a sustainable, low carbon energy market and ensure global competitiveness.
Pred pregledom ustreznega modela trga se moramo vprašati: zakaj vztrajamo pri tej spremembi?
Before looking at the appropriate model for the market we need to ask “why we are insisting on this change?”
Potrebujemo jo, da bo poslovanje s potrošniki pravično, da se izenačijo konkurenčni pogoji za vse udeležence na trgu, proizvajalce in potrošnike, da se zagotovijo boljši pogoji za naložbe in zagotovita zanesljivost oskrbe in boljši dostop do obnovljivih virov energije; zmanjšati moramo koncentracijo moči velikih energetskih podjetij in omogočiti malim in srednjim podjetjem boljši dostop do omrežja.
We need this change so consumers receive a fair deal, to level the playing field for all market actors, producers and consumers, to ensure better conditions for investment ensuring security of supply and better access for renewables, and we need to reduce the concentration of power of large energy companies allowing SMEs better access to the grid.
Za to je potreben dvojni pristop: boljša ureditev in upravljanje trgov z električno energijo in plinom, kar zadeva delovanje monopolov v omrežju in tržno strukturo, ter dosledna uporaba konkurenčnega prava za zmanjšanje koncentracije na trgu.
This requires a twofold approach: better regulation and governance of electricity and gas markets regarding operation of network monopolies and market design; and assertive application of competition law to reduce market concentration.
I - Varstvo potrošnikov in socialni vpliv
I - Consumer protection and social impact
Ob katerem koli modelu bo najverjetneje prišlo do povišanja cen energije.
Any model is likely to see an increase in energy prices.
Vpliv mehanizma trgovanja z emisijami v EU, obveznost uporabe 20 % obnovljivih virov energije ter vedno bolj omejena oskrba z nafto, po ceni približno 100 USD za sodček, pomeni verjeten porast cen.
The impact of the EU ETS, the 20% renewables obligation, and increasingly tight oil supply with prices around $100 a barrel will mean prices are likely to increase.
Čeprav je pomanjkanje energije in varstvo ranljivih odjemalcev področje v nacionalni pristojnosti, seveda obstaja povezava s politiko EU.
Although energy poverty and the protection of vulnerable customers is an area of national competence, there is clearly a link with EU policy.
Ta mora jasno opredeliti pojem pomanjkanja energije in vztrajati, da se načrti držav članic za primer pomanjkanja energije predložijo Komisiji in da ta spremlja njihovo izvajanje.
The EU must set out a clear definition of energy poverty, and insist that Member State energy poverty plans are submitted and monitored by the Commission.
Vendar morajo biti orodja za zaščito ranljivih odjemalcev učinkovita v pogojih odprtih, konkurenčnih trgov in te trge podpirati.
However the tools used to protect vulnerable customers must work with, and support, the pre-requisites of open, competitive markets.
Zagotoviti moramo, da odjemalci, zlasti upokojenci, ki ne bodo zmogli stroškov, ne bodo izključeni, ter da revni potrošniki ne bodo diskriminirani v modelih oblikovanja cen.
We need to guarantee that customers, particularly pensioners, who are unable to pay will not be cut off and there is no discrimination in terms of pricing models against poor consumers.
S pomanjkanjem goriva se je mogoče najbolje spoprijeti s spodbujanjem energetske učinkovitosti in ukrepi varčevanja z energijo; raziskati bi morali, kako okrepiti povezavo med to direktivo in zahtevami po energetski učinkovitosti.
Combating fuel poverty can be done best through promoting energy efficiency and energy saving measures and we should explore how to strengthen the link between this directive and energy efficiency requirements.
Potrebna je večja preglednost na področju pravic potrošnikov.
Increased transparency is needed in terms of consumer rights .
Prilogo k direktivi morajo izvajati, spremljati in nadzorovati nacionalni regulativni organi, nadzirati pa novi evropski regulativni organ.
The annex to the Directive must be implemented, monitored and policed by National Regulatory Authorities (NRAs) and overseen by the new European regulatory body.
Kakovost storitve bi morala biti med osnovnimi odgovornostmi elektroenergetskih podjetij.
Quality of service should be a central feature of electricity companies’ responsibilities.
Uzakoniti bi bilo treba jasne sankcije zaradi neizvajanja, vključno z odvzemom licence ali ustreznim enakim ukrepom na nacionalni ravni.
Clear sanctions for lack of implementation should be enacted, including the withdrawal of license or equivalent at the national level.
Predlagano evropsko listino o pravicah potrošnikov energije bi bilo treba izvajati prek direktiv o električni energiji in plinu, da bi tako dobila pravno težo.
The proposed European Energy Consumer Charter should be enforced through the electricity and gas directives and thereby given legal weight.
V vsaki državi članici bi bilo treba z zakonom ustanoviti organ potrošnikov energije.
A statutory energy Consumer body should be set up in every Member State.
II – Kateri energetski model izbrati?
II- What energy model?
Popolno ločevanje lastništva je edini model, ki daje jamstvo konkurentom, ki želijo vstopiti na trg, in preprečuje pojav navzkrižja interesov.
Full ownership unbundling is the only model that can give an assurance to competitors who want to enter the market and ensure no conflict of interest arises.
Vedno bo možna nepoštena diskriminacija, kadar podjetje hkrati izvaja konkurenčne in monopolne prakse.
The potential for unfair discrimination will always exist where a company is involved both in competitive and monopolistic practices.
Zato je treba obenem povečati preglednost, uskladiti delovanje operaterjev omrežij in tržna pravila ter zbližati nacionalne ureditve vključno s politiko konkurenčnosti.
But this needs to go hand in hand with increased transparency, coordination of network operators, harmonisation of market rules and convergence of national regulations including competition policy.
Predlog Komisije ne predvideva prisilne privatizacije državnih prenosnih omrežij po ločitvi lastništva.
The Commission proposal does not require the forced privatisation of state-owned transmission networks following ownership unbundling.
Model neodvisnega upravljavca omrežja, v katerem je podjetje lahko lastnik električnega omrežja, ne sme pa ga upravljati, prinaša birokracijo in drag regulativni nadzor ter zato ni izvedljiva alternativna možnost popolnemu ločevanju lastništva.
The Independent Systems Operator model, where a company can own but not run an electricity network, implies bureaucracy and costly regulatory control and is therefore not a viable alternative to full ownership unbundling.
Izkušnje držav članic kažejo, da popolno ločevanje lastništva vodi v povečanje naložb in izboljšano učinkovitost omrežij.
The experience of Member States indicates that full ownership unbundling leads to increased investment and improved network performance.
10-letni naložbeni načrti, predpisani z uredbo, bi zagotovili uvedbo dolgoročnih strategij, ki bi dale prednost potrebam potrošnikov pred potrebami delničarjev.
The ten year investment plans required under the regulation should ensure that long term strategies are set in place which put the needs of consumers first and not those of share holders.
Ta naložbena strategija bi zagotovila dovolj kakovostno in obsežno delovno silo za izpolnjevanje obveznosti zagotavljanja storitve.
This investment strategy should ensure that the quality and numbers of the workforce are sufficient to deliver service obligations.
Odobriti in spremljati bi jo morali nacionalni regulativni organi, nadzorovati pa nova evropska regulativna agencija.
It should be approved and monitored by NRAs and overseen by the new European Regulatory Agency.
Pri naložbenih načrtih bi bilo treba upoštevati potrebo, da je končni cilj oblikovanje evropske mreže.
Investment plans should take account of the need to ultimately work towards a European network.
b) Obnovljivi viri energije in decentralizirana proizvodnja
b) Renewables and decentralised generation
Model popolnega ločevanja lastništva bo zagotovil obnovljivim virom energije boljši dostop do omrežij, vendar bi morali storiti še več in zagotoviti, da bi imeli obnovljivi viri energije in mikroproizvodnja prednostni dostop do omrežij, razen kadar to zaradi tehničnega uravnoteženja ni mogoče.
The full ownership unbundling model will ensure better access to grids for renewable energy, however we should go further and ensure that renewable energy and micro generation should have priority access to the grids, except when technical balancing issues make this impossible.
S podporo lokalni in mikroproizvodnji ter lokalnim kombiniranim toplarnam in elektrarnam moramo zagotoviti, da ljudje spet dobijo nadzor nad upravljanjem z energijo.
We must ensure that power is returned to the people through support for local and micro generation and local combined heat and power plants.
Za to bodo potrebne velike naložbe v pametna omrežja.
This will require massive investments in smart grids.
Vertikalno integrirana elektroenergetska podjetja sedaj nimajo nobenih spodbud za take naložbe, saj večine te lokalne proizvodnje ne bodo gradila oziroma nadzorovala.
Today, vertically integrated electricity companies have no incentive to make these investments, as they will not be building or controlling much of this local generation.
Za razvoj decentralizirane proizvodnje in boljšo energetsko učinkovitost je bistveno posodobiti distribucijska omrežja.
Modernization of distribution networks is essential for the development of decentralized generation and for improving energy efficiency.
Direktiva bi morala zagotoviti spodbujanje daljinskih sistemov.
The Directive should ensure that district systems can be encouraged.
III – Izvajanje in regulatorji
III - Implementation and the regulators
Komisija bi morala strogo kaznovati države članice, ki ne izvajajo sedanjih direktiv.
The Commission should rigorously pursue Member States who have failed to implement current directives.
Nacionalni regulatorji morajo biti resnično neodvisni od vlade in industrije; z določitvijo skupnih pravil o preglednosti in odgovornosti pa bi bilo treba doseči tudi minimalne standarde pri usklajevanju njihovih pristojnosti.
National regulators must be truly independent from both government and industry, and minimum standards in the harmonisation of their powers should be achieved via the establishment of common rules on transparency and accountability.
Nositi bi morali tudi odgovornost za zagotavljanje, da se pri sprejemanju odločitev, zlasti o čezmejnih naložbah, upoštevajo potrebe evropskih potrošnikov.
They should also be given responsibility for ensuring that the needs of European consumers are taken into account when taking decisions notably on cross-border investments.
Nacionalni regulativni organi bi morali imeti možnost, da določijo ukrepe za spodbujanje konkurence, in biti odgovorni za pregled nad tem, katera podjetja imajo bistven prevladujoč položaj na trgu.
NRAs should be able to impose measures to stimulate competition, and be responsible for reviewing which companies enjoy significant market dominance.
Nacionalni regulativni organi bi morali imeti orodja, s katerimi bi dosegli bolj konkurenčen izid, ob tesnem sodelovanju z organi za nadzor nad karteli na nacionalni ravni in na ravni EU, ter dobiti zakonite pristojnosti, da sklepajo sporazume z drugimi regulativnimi organi EU in nacionalnimi regulativnimi organi (na primer pri izmenjavi podatkov).
NRAs should be given the tools to achieve a more competitive outcome, through close cooperation with national and EU cartel authorities, and should be legally empowered to enter in to agreements with other EU and national regulatory authorities (e.g. on sharing data).
Zakonodaja EU bi morala jasno določiti politične cilje in natančen obseg nalog ter pristojnosti nacionalnih regulativnih organov in pokrivati pristojnost določanja ter odobritve tarif za dostop in metodologije za določanje teh tarif.
EU legislation should set out clearly the policy objectives and precise scope of NRAs' duties and powers, covering the power to fix or approve network access tariffs and the methodology used to set the tariffs.
Vsak nacionalni regulativni organi mora imeti pristojnost, da od podjetij za električno energijo in plin pridobi pomembne informacije ter jim naloži učinkovite sankcije, obenem pa imeti ustrezno pravico do preiskave ter zadostne pristojnosti za reševanje sporov.
NRAs must each have the power to obtain relevant information from gas and electricity companies and impose effective sanctions together with appropriate rights of investigation and sufficient powers for dispute settlement.
Nacionalne regulatorje bi bilo treba spodbujati, da izkoristijo pravico do zamejitve cen na nekonkurenčnih trgih za določeno in omejeno obdobje, če države članice zamujajo z izvajanjem zakonov EU, tako da so odjemalci zaščiteni pred tržnimi zlorabami.
National regulators should be encouraged to use the right to impose price caps in uncompetitive markets for a defined and limited period where member states are slow to implement EU laws so customers remain protected against market abuse.
Organi Komisije bi morali preganjati primere reguliranih tarif, ki so nižje od tržne stopnje, saj to ovira oziroma izkrivlja konkurenco, zlasti med velikimi porabniki energije v EU.
Commission authorities should prosecute regulated tariffs lower than the market rate as this impedes competition and distorts competition especially amongst high-energy users within the EU.
Komisija predlaga precej določb, ki bi nanjo prenesle pristojnost za sprejem zavezujočih smernic prek postopka komitologije.
The Commission suggests a number of provisions, which would delegate powers to the Commission to adopt binding guidelines through Comitology.