natgillin/translations-raw huggingface dataset:
The minimum level of compensation must be 25 % of the ticket price for varying delays, in function of the scheduled duration of the journey.
Najnižje nadomestilo znaša 25 % cene vozovnice za različne zamude glede na načrtovani čas potovanja.
In the case of a delay in arrival or departure, passengers have the right to receive information on the situation and the estimated departure and arrival time as soon as this information becomes available.
V primeru zamude ob prihodu ali odhodu imajo potniki pravico do informacij o razmerah ter predvidenem času prihoda in odhoda, takoj ko so te informacije na voljo.
As regards re-routing (7) , the circumstances of the Covid-19 outbreak may have an incidence on the right to choose re-routing at the ‘earliest opportunity' (8) .
Kar zadeva spremembo poti (7) , lahko okoliščine izbruha COVID-19 vplivajo na pravico do izbire spremembe poti ob „prvi priložnosti" (8) .
Where passengers have not opted for reimbursement but ask for the continuation of the journey or re-routing, passengers have also the right to compensation.
Če se potniki ne odločijo za povračilo stroškov, ampak zahtevajo nadaljevanje ali spremembo poti, imajo tudi pravico do nadomestila.
Right to compensation
Pravica do odškodnine
In the case of bus services, the passenger has a right to compensation under the conditions set out in Article 19(2) of Regulation (EC) No 181/2011.
V primeru linijskega prevoza ima potnik pravico do nadomestila pod pogoji iz člena 19(2) Uredbe (ES) št. 181/2011.
The same choice is available to the passenger if the departure is cancelled or delayed from a bus stop.
Potniki imajo isto izbiro, če je odhod odpovedan ali če pride do zamude pri odhodu z avtobusnega postajališča.
Without losing the right to transport, passengers may request compensation from the carrier if they are facing a delay in arrival at the final destination as set out in the transport contract.
Ne da bi izgubili pravico do prevoza, lahko potniki od prevoznika zahtevajo nadomestilo v primeru zamude ob prihodu v namembni kraj, kot je določen v prevozni pogodbi.
However, rights to compensation in case of cancellation are linked to the carrier failing to give notice sufficiently in advance.
Vendar so pravice do odškodnine v primeru odpovedi povezane z dejstvom, da prevoznik ni zagotovil pravočasnega obvestila.
In the case of a flight cancellation by the airlines (no matter what the cause is), Article 5 obliges the operating air carrier to offer the passengers the choice among:
V primeru odpovedi leta s strani letalskih prevoznikov (ne glede na vzrok), člen 5 od dejanskega letalskega prevoznika zahteva, da potnikom ponudi izbiro med:
If the carrier proposes a voucher, this offer cannot affect the passenger's right to opt for reimbursement instead.
Če prevoznik predlaga dobropis, ta ponudba ne more vplivati na pravico potnika, da se odloči za povračilo stroškov.
Where no such person would take a given flight, the latter would remain empty if not cancelled.
Če se nobena taka oseba ne bi udeležila določenega leta, bi slednji ostal prazen, če ne bi bil odpovedan.
The Regulation contains nothing that would allow the conclusion that, under particular circumstances, the railway undertaking is exempted from its obligation to provide assistance in accordance with Article 18(2) of Regulation (EC), which may be required even during a long period where relevant.
Iz nobenega dela Uredbe se ne da sklepati, da bi bil lahko prevoznik v železniškem prometu v posebnih okoliščinah izvzet iz obveznosti zagotavljanja pomoči v skladu s členom 18(2) Uredbe (ES), ki se lahko glede na potrebe zahteva tudi v daljšem časovnem obdobju.
However, if the outbound flight and the return flight are part of the same booking, even if operated by different air carriers, passengers should be offered two options if the outbound flight is cancelled: to be reimbursed for the whole ticket (i.e. both flights) or to be re-routed on another flight for the outbound flight (Interpretative Guidelines, Point 4.2).
Če pa sta odhodni let in povratni let del iste rezervacije, tudi če ju opravljajo različni letalski prevozniki, bi bilo treba potnikom v primeru odpovedi odhodnega leta ponuditi dve možnosti: povračilo stroškov celotne vozovnice (tj. za oba leta) ali spremembo poti z drugim letom, ki nadomešča odhodni let (Smernice za razlago, točka 4.2).
This consists of meals and refreshments in a reasonable relation to the waiting time; hotel accommodation if necessary, and transport to the place of accommodation.
To vključuje obroke hrane in osvežilne napitke, primerne čakalnemu času; hotelsko nastavitev, če je to potrebno, in prevoz do kraja nastanitve.
Situations where passengers cannot travel or want to cancel a trip
Primeri, v katerih potniki ne morejo potovati ali želijo odpovedati potovanje
Rights to assistance are set out in Article 21 of Regulation (EU) No 181/2011, and the following can be retained in summary.
Pravica do pomoči je določena v členu 21 Uredbe (EU) št. 181/2011, sledi pa povzetek.
If the delay exceeds double that duration, the compensation must be 50 % of the ticket price.
Če zamuda presega dvakratni čas potovanja, znaša nadomestilo 50 % cene vozovnice.
In cases of the kind, and depending on the circumstances, a cancellation may still be viewed as ‘caused' by the measure taken by the public authorities.
V takih primerih in glede na razmere se še vedno lahko šteje, da je „vzrok" odpovedi ukrep, ki so ga sprejeli javni organi.
This situation has to be distinguished from the situation where the carrier cancels the journey and offers only a voucher instead of the choice between reimbursement and re-routing.
To situacijo je treba razlikovati od tiste, ko prevoznik odpove potovanje in ponudi le dobropis namesto izbire med povračilom stroškov in spremembo poti.
This Regulation contains nothing that would allow the conclusion that the carrier can be exempted from all its obligations, including those for assistance.
Iz nobenega dela Uredbe se ne da sklepati, da bi bil lahko prevoznik izvzet iz katere koli svoje obveznosti, vključno z obveznostjo zagotavljanja pomoči.
Right to assistance
Pravica do pomoči
Before selling a ticket, railway undertakings and ticket vendors must provide passengers, upon request, with pre-journey information - including information on any activities likely to disrupt or delay services.
Prevozniki v železniškem prometu in prodajalci vozovnic morajo pred prodajo vozovnic potnikom na zahtevo zagotoviti informacije pred začetkom potovanja, tudi o vseh dejavnostih, ki bi lahko povzročile motnje ali zamude pri opravljanju storitev.
It amounts to 50 % of the ticket price in case the service is cancelled, but is available only if the carrier fails to offer the passenger the choice between reimbursement and rerouting.
Nadomestilo znaša 50 % cene vozovnice, če je prevoz odpovedan, vendar je na voljo le, če prevoznik potniku ne ponudi izbire med povračilom in spremembo poti.
This does not apply to cancellations made more than 14 days in advance or where the cancellation is caused by 'extraordinary circumstances' that could not have been avoided even if all reasonable measures had been taken.
To ne velja za odpovedi, opravljene več kot 14 dni vnaprej, ali odpovedi, ki so posledica „izrednih razmer", ki se jim ne bi bilo mogoče izogniti, tudi če bi bili sprejeti vsi ustrezni ukrepi.
Under the conditions set out in Article 17 of Regulation (EU) No 1177/2010, passengers are entitled to 1) assistance in the form of snacks, meals or refreshments, in proportion to the waiting time, provided they are available or can reasonably be supplied and 2) accommodation if passengers where a stay of one or more nights or a stay additional to that intended by the passenger becomes necessary - for up to 3 nights, at a maximum rate of EUR 80 per night - and 3) transport to the accommodation and return to the terminal.
Potniki so pod pogoji iz člena 17 Uredbe (EU) št. 1177/2010 upravičeni do 1) pomoči v obliki prigrizkov, obrokov ali osvežilnih napitkov, primernih čakalnemu času, pod pogojem, da so na voljo ali jih je mogoče dobaviti brez prevelikih težav, do 2) nastanitve, kadar je potrebna nastanitev za eno ali več noči, ali dodatne nastanitve poleg tiste, ki so jo potniki načrtovali (do 3 noči in z omejitvijo stroškov nastanitve na 80 evrov na noč), ter do 3) prevoza do nastanitve in nazaj do potniškega terminala.
The Regulation contains nothing that recognises a separate category of 'particularly extraordinary' events, beyond the 'extraordinary circumstances' referred to in Article 5(3) of the Regulation.
Uredba ne vsebuje nobene določbe, ki poleg „izrednih razmer", navedenih v členu 5(3) Uredbe, priznava še ločeno kategorijo „posebej izrednih" dogodkov.
the right to the reimbursement concerns the cost of the ticket for the part or parts of the journey not made and for the parts of the journey already made if the journey is no longer serving the purpose for which the passenger was planning it, together with (where relevant) a return service to the first point of departure;
pravica do povračila se nanaša na stroške vozovnice za del ali dele poti, ki niso bili opravljeni, in za dele poti, ki so bili že opravljeni, če potovanje glede na potnikov prvotni potovalni načrt ne služi več svojemu namenu, skupaj s povratnim prevozom do izhodiščnega mesta odhoda, kadar je to primerno;
Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91 (2)
Uredba (ES) št. 261/2004 Evropskega parlamenta in Sveta z dne 11. februarja 2004 o določitvi skupnih pravil glede odškodnine in pomoči potnikom v primerih zavrnitve vkrcanja, odpovedi ali velike zamude letov ter o razveljavitvi Uredbe (EGS) št. 295/91 (2) ;
Carriers may find it impossible to re-route the passenger to the intended destination within a short period of time.
Prevozniki lahko ugotovijo, da sprememba poti potnika do namembnega kraja v kratkem času ni mogoča.
In case of a delay exceeding 60 minutes, they also have the right to receive meals and refreshments within reasonable limits; accommodation where a stay of one or more nights becomes necessary where and when physically possible; transport to the railway station or to the alternative departure point or to the final destination, where and when physically possible, if the train is blocked on the track.
V primeru zamude, daljše od 60 minut, imajo tudi pravico do obrokov in osvežilnih pijač v razumnih mejah; do nastanitve, kadar je potrebna ena ali več nočitev, kjer in kadar je to fizično mogoče; do prevoza do železniške postaje, nadomestnega izhodišča ali namembnega kraja, kjer in kadar je to fizično mogoče, če vlak obtiči na progi.
Depending on the case, therefore, the ‘earliest opportunity' for re-routing may be considerably delayed and/or subject to considerable uncertainty.
Glede na to se lahko, odvisno od primera, „prva priložnost" za spremembo poti znatno odloži in/ali je povezana z znatno negotovostjo.
Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on rail passengers' rights and obligations (3) ;
Uredba (ES) št. 1371/2007 Evropskega parlamenta in Sveta z dne 23. oktobra 2007 o pravicah in obveznostih potnikov v železniškem prometu (3) ;
The above considerations are not and cannot be exhaustive in that other specific circumstances in relation to Covid-19 may also fall under the ambit of Article 20(4).
Navedeni argumenti niso in ne morejo biti izčrpni, saj lahko v področje uporabe člena 20(4) spadajo tudi druge posebne razmere v zvezi s COVID-19.
The intention underlying the Regulation is that the needs of passengers waiting for their return flight or re-routing are adequately addressed.
Namen Uredbe je zagotoviti ustrezno obravnavanje potreb potnikov, ki čakajo na let ob vrnitvi ali spremembo poti.
The above considerations are not and cannot be exhaustive in that other specific circumstances in relation to Covid-19 may also fall under the ambit of Article 5(3).
Navedeni argumenti niso in ne morejo biti izčrpni, saj lahko v področje uporabe člena 5(3) spadajo tudi druge posebne razmere v zvezi s COVID-19.
The same happens when the passenger chooses re-routing at a later date at the passenger's convenience (Article 5(1)(b) in conjunction with Article 8(1)(c)).
Enako se zgodi, kadar se potnik odloči za spremembo poti pozneje, ko potniku ustreza (člen 5(1)(b) v povezavi s členom 8(1)(c)).
Where a carrier reasonably expects a passenger service to be cancelled or delayed in departure from a port terminal for more than 90 minutes, the carrier must offer passengers a choice between two possibilities:
Kadar prevoznik utemeljeno pričakuje, da bo potniška storitev odpovedana ali da bo imel odhod s pristaniškega terminala več kot 90-minutno zamudo, se potniku nemudoma ponudi izbira med dvema možnostma:
They are not addressed in these guidelines, which deal only with the interpretation of the rules on passenger rights adopted by the Union.
Taki nacionalni ukrepi ne spadajo na področje uporabe uredb EU o pravicah potnikov in jih ne obravnavajo te smernice, ki vključujejo le razlago pravil o pravicah potnikov, ki jih je sprejela Unija.
BUS PASSENGER RIGHTS (REGULATION (EU) No 181/2011) (12)
PRAVICE POTNIKOV V AVTOBUSNEM PROMETU (UREDBA (EU) St. 181/2011) (12)
Communication from the Commission - Interpretative Guidelines on Regulation (EC) No 1371/2007 of the European Parliament and of the Council on rail passengers' rights and obligations ( OJ C 220, 4.7.2015, p. 1 ).
Sporočilo Komisije - Smernice za razlago Uredbe (ES) št. 1371/2007 Evropskega parlamenta in Sveta o pravicah in obveznostih potnikov v železniškem prometu ( UL C 220, 4.7.2015, str. 1 ).
Whether or not a passenger is reimbursed in such cases depends on the type of ticket (reimbursable, possibility to rebook) as specified in the carrier's terms & conditions.
Ali se potniku v takih primerih povrnejo stroški, je odvisno od vrste vozovnice (možnost povračila stroškov, možnost spremembe rezervacije), kot je določeno v splošnih pogojih zadevnega prevoznika.
According to Article 9 of the Regulation, which provides all relevant details, passengers who are affected by a flight cancellation must also be offered care by the operating air carrier, free of charge.
V skladu s členom 9 Uredbe, ki vsebuje vse ustrezne podrobnosti, mora dejanski letalski prevoznik potnikom, ki jih je prizadela odpoved leta, brezplačno ponuditi oskrbo.
At the passenger's choice, they have to take place either at the earliest opportunity or at another point in time at his/her convenience.
Po izbiri potnika mora biti navedeno opravljeno ob prvi priložnosti ali ob času, ko mu ustreza.
Accommodation needs to be provided if passengers have to stay overnight - for up to 2 nights, at a maximum rate of EUR 80 per night - and transport to their accommodation and return to the terminal.
Namestitev je treba zagotoviti, ko je potreben postanek ene ali več noči (do dveh noči in z omejitvijo stroškov na največ 80 evrov na noč), ter prevoz do kraja namestitve in nazaj do postaje.
Passengers are especially vulnerable in such circumstances and events.
V takih razmerah in ob takih dogodkih so potniki še posebej ranljivi (10) .
(1) Commission Notice - Interpretative Guidelines on Regulation (EC) No 261/2004 of the European Parliament and of the Council establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights and on Council Regulation (EC) No 2027/97 on air carrier liability in the event of accidents as amended by Regulation (EC) No 889/2002 of the European Parliament and of the Council ( OJ C 214, 15.6.2016, p. 5 );
(1) Obvestilo Komisije - Smernice za razlago Uredbe (ES) št. 261/2004 Evropskega parlamenta in Sveta o določitvi skupnih pravil glede odškodnine in pomoči potnikom v primerih zavrnitve vkrcanja, odpovedi ali velike zamude letov ter Uredbe Sveta (ES) št. 2027/97 o odgovornosti letalskih prevoznikov v primeru nesreč, kakor je bila spremenjena z Uredbo (ES) št. 889/2002 Evropskega parlamenta in Sveta ( UL C 214, 15.6.2016, str. 5 ).
Regarding reimbursement, in cases where the passenger books the outbound flight and the return flight separately and the outbound flight is cancelled, the passenger is only entitled to reimbursement of the cancelled flight, i.e. here the outbound flight.
V zvezi s povračilom stroškov je potnik v primerih, ko odhodni let in povratni let rezervira ločeno in je odhodni let odpovedan, upravičen le do povračila odpovedanega leta, tj. v tem primeru odhodnega leta.
AIR PASSENGER RIGHTS (REGULATION (EC) No 261/2004)
PRAVICE LETALSKIH POTNIKOV (UREDBA (ES) St. 261/2004)
Regulation (EU) No 181/2011 of the European Parliament and of the Council of 16 February 2011 concerning the rights of passengers in bus and coach transport and amending Regulation (EC) No 2006/2004 (5) .
Uredba (EU) št. 181/2011 Evropskega parlamenta in Sveta z dne 16. februarja 2011 o pravicah potnikov v avtobusnem prevozu in spremembi Uredbe (ES) št. 2006/2004 (5) .
This condition should be considered fulfilled, where public authorities either outright prohibit certain transport services or ban the movement of persons in a manner that excludes, de facto, the transport service in question to be operated.
Ta pogoj bi se moral šteti za izpolnjenega, kadar javni organi neposredno prepovejo nekatere prevozne storitve ali prepovejo premike oseb na način, ki dejansko izključuje opravljanje zadevnih prevoznih storitev.
re-routing at a later date at the passenger's convenience.
spremembo poti pozneje, ko potnikom ustreza.
MARITIME AND INLAND WATERWAY PASSENGER RIGHTS (REGULATION (EU) No 1177/2010)
PRAVICE POTNIKOV MED POTOVANJEM PO MORJU IN CELINSKIH PLOVNIH POTEH (UREDBA (EU) St. 1177/2010)
Where it can reasonably be expected that the delay in the arrival at the final destination will be more than 60 minutes, passengers have the choice between reimbursement of the ticket price or to continue the journey or re-routing.
Bistveno je naslednje: kadar se lahko upravičeno pričakuje, da bo zamuda pri prihodu v namembni kraj daljša od 60 minut, imajo potniki izbiro med povračilom cene vozovnice ali pa nadaljevanjem ali spremembo poti.
This condition should be considered fulfilled, where public authorities either outright prohibit certain flights or ban the movement of persons in a manner that excludes, de facto, the flight in question to be operated.
Ta pogoj bi se moral šteti za izpolnjenega, kadar javni organi neposredno prepovejo nekatere lete ali prepovejo premike oseb na način, ki dejansko izključuje opravljanje zadevnih letov.
Regulation (EU) No 1177/2010 of the European Parliament and of the Council of 24 November 2010 concerning the rights of passengers when travelling by sea and inland waterway and amending Regulation (EC) No 2006/2004 (4) ,
Uredba (EU) št. 1177/2010 Evropskega parlamenta in Sveta z dne 24. novembra 2010 o pravicah potnikov med potovanjem po morju in celinskih plovnih poteh ter spremembi Uredbe (ES) št. 2006/2004 (4) ;
The right to care subsists only as long as passengers have to wait for a rerouting at the earliest convenience (Article 5(1)(b) in conjunction with Article 8(1)(b)).
Pravica do oskrbe traja le toliko časa, dokler morajo potniki čakati na spremembo poti ob prvi priložnosti (člen 5(1)(b) v povezavi s členom 8(1)(b)).
Where the carrier decides to cancel a transport service and shows that this decision was justified on grounds of protecting the health of the crew, such cancellation should also be considered as ‘caused' by extraordinary circumstances.
Tudi pri odpovedi prevozne storitve, za katero se odloči prevoznik in dokaže, da je ta odločitev utemeljena zaradi varovanja zdravja posadke, bi se moralo šteti, da so njen „vzrok" izredne razmere.
Again, depending on the circumstances, this may also be the case in respect of transport services in the direction opposite to the services directly concerned by the ban on the movement of persons.
Glede na razmere to lahko velja tudi za prevozne storitve v nasprotni smeri od storitev, ki jih neposredno zadeva prepoved premikov oseb.
RAIL PASSENGER RIGHTS (REGULATION (EC) No 1371/2007)
PRAVICE POTNIKOV V ŽELEZNIŠKEM PROMETU (UREDBA (ES) St. 1371/2007)
Where the departure of a long-distance service with a scheduled duration of more than 3 hours is cancelled or delayed for more than 90 minutes, passengers are entitled to snacks, meals or refreshments, in reasonable relation to the waiting time, provided they are available on the bus or in the terminal or can reasonably be supplied.
Pri potovanju na dolgi relaciji, katerega predvideno trajanje je več kot tri ure, so potniki v primeru odpovedi ali več kot 90-minutne zamude odhoda upravičeni do prigrizkov, obrokov ali osvežilnih pijač, primerno glede na čakalno dobo, pod pogojem, da so na voljo na avtobusu ali na postaji ali jih je možno razumno dobaviti.
This condition may also be fulfilled, where the cancellation occurs in circumstances where the corresponding movement of persons is not entirely prohibited, but limited to persons benefitting from derogations (for example nationals or residents of the state concerned).
Ta pogoj je lahko izpolnjen tudi, kadar do odpovedi pride v razmerah, v katerih premiki oseb niso popolnoma prepovedani, ampak le omejeni na osebe, upravičene do odstopanj (na primer državljani ali rezidenti zadevne države).
Reimbursement of the ticket price or a re-routing at a later stage ‘at the passenger's convenience' might therefore be preferable for the passenger.
Zato bi lahko bilo za potnika ugodnejše povračilo cene vozovnice ali sprememba poti pozneje „po izbiri potnika".
Again, depending on the circumstances, this may also be the case in respect of flights in the direction opposite to the flights directly concerned by the ban on the movement of persons.
Glede na razmere to lahko velja tudi za lete v nasprotni smeri od letov, ki jih neposredno zadeva prepoved premikov oseb.
Where the airline decides to cancel a flight and shows that this decision was justified on grounds of protecting the health of the crew, such cancellation should also be considered as ‘caused' by extraordinary circumstances.
Tudi pri odpovedi leta, za katero se odloči letalski prevoznik in dokaže, da je ta odločitev utemeljena zaradi varovanja zdravja posadke, bi se moralo šteti, da so njen „vzrok" izredne razmere.
According to the Regulation, the air carrier is obliged to fulfil the obligation of care even when the cancellation of a flight is caused by extraordinary circumstances, that is to say circumstances that could not have been avoided even if all reasonable measures had been taken.
V skladu z Uredbo mora letalski prevoznik izpolniti svojo obveznost in nuditi oskrbo, tudi kadar so za odpoved leta vzrok izredne razmere, ki se jim ne bi bilo mogoče izogniti, tudi če bi bili sprejeti vsi ustrezni ukrepi.
reimbursement of the ticket price and, where relevant, a return service free of charge to the first point of departure, as set out in the transport contract, at the earliest opportunity.
vračilom cene vozovnice in, če je to ustrezno, brezplačnim povratnim prevozom ob prvi priložnosti do izhodiščnega mesta odhoda, kot je določen v prevozni pogodbi.
In such situations, it may be legitimate for a carrier not to wait until very late, but to cancel the transport service in good time (and even without being certain about the rights of the various passengers to travel at all), in order for appropriate organisational measures to be taken, including in terms of care for passengers owed by the carrier.
V takšnih primerih lahko prevoznik upravičeno ne odlaša zelo dolgo, ampak odpove prevozno storitev pravočasno (in četudi ni prepričan glede pravic različnih potnikov do potovanja), da se lahko sprejmejo primerni organizacijski ukrepi, vključno z vidika oskrbe potnikov, ki jo mora zagotoviti prevoznik.
It is worth recalling that when the passenger opts for reimbursement of the full cost of the ticket, the right to care ends.
Opozoriti je treba, da se pravica do oskrbe konča, kadar se potnik odloči za povračilo celotnih stroškov vozovnice.