natgillin/translations-raw huggingface dataset:
The Regulation contains nothing that recognises a separate category of 'particularly extraordinary' events, beyond the 'extraordinary circumstances' referred to in Article 5(3) of the Regulation.
Uredbi nema ničega što prepoznaje zasebnu kategoriju „posebno izvanrednih" događaja koja bi bila iznad „izvanrednih okolnosti" iz članka 5. stavka 3. Uredbe.
The air carrier is therefore not exempted from all of its obligations, including those under Article 9 of the Regulation, even during a long period.
Zračni prijevoznik stoga nije izuzet od ispunjavanja nijedne od svojih obveza, uključujući one iz članka 9. Uredbe, čak ni tijekom dugog razdoblja.
The extent of adequate care will have to be assessed on a case-by-case basis, taking into account the needs of passengers in the circumstances and the principle of proportionality (i.e.: according to the waiting time).
Opseg odgovarajuće skrbi morat će se ocijeniti od slučaja do slučaja, vodeći računa o potrebama putnika u danim okolnostima i o načelu proporcionalnosti (tj. u skladu s duljinom čekanja).
This aspect is thus covered by the considerations below on rights to compensation.
Taj je aspekt stoga obuhvaćen u razmatranju prava na odštetu u nastavku.
Moreover, airports are to provide assistance to disabled passengers and passengers with reduced mobility in accordance with Regulation (EC) No 1107/2006 (9) .
Zračne luke su dužne pružati pomoć putnicima s invaliditetom i putnicima smanjene pokretljivosti u skladu s Uredbom (EZ) br. 1107/2006 (9) .
The EU's passenger rights regulations do not address situations where passengers cannot travel or want to cancel a trip on their own initiative.
Propisi EU-a o pravima putnika ne odnose se na situacije u kojima putnici ne mogu putovati ili žele otkazati putovanje na vlastitu inicijativu.
Containment measures of authorities, such as travel restrictions, lock-downs and quarantine zones, imply that transport may be one of the most severely affected sectors of this pandemic.
Mjere koje su vlasti poduzele za sprečavanje širenja epidemije, kao što su ograničenja putovanja te mjere zatvaranja ili karantene, znače da bi promet mogao biti jedan od sektora najpogođenijih pandemijom.
The Regulation contains nothing that would allow the conclusion that, under particular circumstances, the railway undertaking is exempted from its obligation to provide assistance in accordance with Article 18(2) of Regulation (EC), which may be required even during a long period where relevant.
U Uredbi nema ničega na temelju čega bi se moglo zaključiti da bi u posebnim okolnostima željeznički prijevoznik bio izuzet od obveze pružanja pomoći u skladu s člankom 18. stavkom 2. Uredbe (EZ), koja se prema potrebi može zahtijevati i tijekom dugog razdoblja.
Given the unprecedented situation Europe has been experiencing due to the Covid-19 outbreak, the European Commission believes it would be helpful to clarify in this context the rights of passengers when travelling by air, rail, bus and coach or ship, as well as the corresponding obligations for carriers.
S obzirom na dosad nezabilježenu situaciju u kojoj se Europa našla zbog izbijanja epidemije covida-19, Europska komisija smatra da bi u tom kontekstu bilo korisno pojasniti prava putnika kada putuju zrakoplovom, željeznicom, autobusom ili brodom, kao i odgovarajuće obveze prijevoznika.
Accommodation needs to be provided if passengers have to stay overnight - for up to 2 nights, at a maximum rate of EUR 80 per night - and transport to their accommodation and return to the terminal.
Putnicima se mora osigurati smještaj ako moraju prenoćiti - do dvije noći, u maksimalnom iznosu od 80 EUR po noćenju - te ih se mora prevesti do smještaja i natrag na kolodvor.
In case of regular bus services with a scheduled distance of 250 km or more, Regulation (EU) No 181/2011 provides for rerouting or reimbursement in certain cases as specified in Article 19.
Ako je riječ o linijskom autobusnom prijevozu na udaljenosti od barem 250 km, Uredbom (EU) br. 181/2011 predviđa se preusmjeravanje ili nadoknada u određenim slučajevima kako je navedeno u članku 19.
Passengers can use these vouchers for another trip with the same carrier within a timeframe established by the carrier.
Putnici mogu koristiti te kupone za drugo putovanje s istim prijevoznikom unutar roka koji je odredio prijevoznik.
According to the Regulation, the railway undertaking is obliged to fulfil the above obligations even when the cancellation of a train is caused by circumstances such those linked to Covid-19.
U skladu s Uredbom željeznički prijevoznik dužan je ispuniti navedene obveze čak i ako je vlak otkazan zbog okolnosti kao što su one povezane s covidom-19.
Article 20 of the Regulation contains detailed provisions regarding information to be provided in case of cancellation or delay in departure.
Uredbe sadržava detaljne odredbe o informacijama koje je potrebno pružiti u slučaju otkazivanja ili kašnjenja u polasku.
In the case of a flight cancellation by the airlines (no matter what the cause is), Article 5 obliges the operating air carrier to offer the passengers the choice among:
Ako zračni prijevoznik otkaže let (bez obzira na razlog), člankom 5. zračnog se prijevoznika obvezuje da putnicima ponudi izbor između:
The same choice is available to the passenger if the departure is cancelled or delayed from a bus stop.
Putnik raspolaže istim izborom i ako je polazak s autobusnog stajališta otkazan ili kasni.
The Commission considers that, where public authorities take measures intended to contain the Covid-19 pandemic, such measures are by their nature and origin not inherent in the normal exercise of the activity of carriers and are outside their actual control.
U slučaju da javna tijela poduzimaju mjere radi sprečavanja širenja pandemije covida-19, Komisija smatra da takve mjere zbog svoje prirode i porijekla nisu svojstvene uobičajenom obavljanju djelatnosti prijevoznika pa su stoga izvan njihove stvarne kontrole.
The minimum level of compensation must be 25 % of the ticket price for varying delays, in function of the scheduled duration of the journey.
Minimalan iznos naknade za kašnjenje iznosi 25 % cijene putne karte za različita kašnjenja, ovisno o tome koliko je putovanje trebalo trajati.
In the case of a delay in arrival or departure, passengers have the right to receive information on the situation and the estimated departure and arrival time as soon as this information becomes available.
U slučaju kašnjenja u dolasku ili odlasku putnici imaju pravo na informacije o situaciji, procijenjenom vremenu odlaska i procijenjenom vremenu dolaska čim te informacije budu na raspolaganju.
Moreover, where railway undertakings and competent authorities, responsible for public service railway contracts, decide to discontinue a rail service, they must make the decision public and before it is implemented.
Ako željeznički prijevoznici i nadležna tijela, odgovorni za ugovore o obavljanju javnih željezničkih usluga, odluče obustaviti pružanje neke željezničke usluge, dužni su objaviti takvu odluku prije njezine provedbe.
Railway undertakings must also provide passengers with information during the journey - including information on delays, security and safety issues.
Željeznički prijevoznici dužni su putnicima pružati informacije i tijekom putovanja, uključujući informacije o kašnjenjima, zaštiti i sigurnosti.
However, if the outbound flight and the return flight are part of the same booking, even if operated by different air carriers, passengers should be offered two options if the outbound flight is cancelled: to be reimbursed for the whole ticket (i.e. both flights) or to be re-routed on another flight for the outbound flight (Interpretative Guidelines, Point 4.2).
Međutim, ako su odlazni i povratni let dio iste rezervacije, putnicima bi čak i kad ih obavljaju različiti zračni prijevoznici u slučaju otkazivanja odlaznog leta trebalo ponuditi dvije mogućnosti: povrat novca za cijelu kartu (tj. za oba leta) ili preusmjeravanje na drugi let za odlazni let (Smjernice za tumačenje, točka 4.2.).
Article 20(4) of Regulation (EU) No 1177/2010 provides for certain exemptions from the right to compensation, among other things, on account of extraordinary circumstances.
Člankom 20. stavkom 4. Uredbe (EU) br. 1177/2010 u izvanrednim su okolnostima predviđena, među ostalim, određena izuzeća od prava na naknadu.
In the case of bus services, the passenger has a right to compensation under the conditions set out in Article 19(2) of Regulation (EC) No 181/2011.
U slučaju usluga autobusnog prijevoza putnik ima pravo na odštetu u skladu s uvjetima utvrđenima u članku 19. stavku 2. Uredbe (EZ) br. 181/2011.
These interpretative guidelines aim at clarifying how certain provisions of the EU passenger rights legislation apply in the context of the Covid-19 outbreak, notably with respect to cancellations and delays.
Ovim se smjernicama za tumačenje nastoji razjasniti kako se u kontekstu izbijanja epidemije covida-19 primjenjuju određene odredbe zakonodavstva EU-a o pravima putnika, posebno u odnosu na otkazivanja i kašnjenja.
re-routing at a later date at the passenger's convenience.
preusmjeravanja na kasniji datum po izboru putnika.
Before selling a ticket, railway undertakings and ticket vendors must provide passengers, upon request, with pre-journey information - including information on any activities likely to disrupt or delay services.
Prije prodaje karte željeznički prijevoznici i prodavači karata dužni su na zahtjev putnicima pružiti informacije prije putovanja, uključujući informacije o svim aktivnostima koje bi mogle omesti ili odgoditi usluge prijevoza.
According to Article 24 of the Regulation, carriers and bodies that manage terminals must, within their respective areas of competence, provide passengers with adequate information throughout their travel.
U skladu s člankom 24. Uredbe prijevoznici i uprava autobusnih kolodvora dužni su u okviru svojih nadležnosti putnicima tijekom putovanja osigurati odgovarajuće informacije.
Where passengers have not opted for reimbursement but ask for the continuation of the journey or re-routing, passengers have also the right to compensation.
Ako se putnici nisu odlučili za povrat novca nego za nastavak putovanja ili preusmjeravanje, oni imaju pravo i na naknadu.
the right to the reimbursement concerns the cost of the ticket for the part or parts of the journey not made and for the parts of the journey already made if the journey is no longer serving the purpose for which the passenger was planning it, together with (where relevant) a return service to the first point of departure;
pravo na povrat novca odnosi se na trošak karte za dijelove putovanja koje putnik nije ostvario i za dijelove putovanja koje je ostvario ako putovanje više ne služi svrsi zbog koje ga je putnik planirao, a to, ako je primjenjivo, obuhvaća i povratno putovanje do prvog mjesta polaska;
This Regulation contains nothing that would allow the conclusion that the carrier can be exempted from all its obligations, including those for assistance.
Predmetna Uredba ne sadržava ništa na temelju čega bi se zaključilo da prijevoznik može biti izuzet od svih svojih obveza, pa tako ni obveze pružanja pomoći.
However, rights to compensation in case of cancellation are linked to the carrier failing to give notice sufficiently in advance.
Međutim, prava na odštetu u slučaju otkazivanja povezana su s propustom prijevoznika da o tome dovoljno rano obavijesti putnika.
Where no such person would take a given flight, the latter would remain empty if not cancelled.
Ako nijedna takva osoba ne bi putovala nekim letom, let bi bio prazan ako se ne otkaže.
In cases of the kind, and depending on the circumstances, a cancellation may still be viewed as ‘caused' by the measure taken by the public authorities.
U takvim slučajevima i ovisno o okolnostima otkazivanje se i dalje može smatrati „uzrokovanim" mjerama koje su poduzela javna tijela.
The provisions on re-routing and reimbursement as well as compensation do not apply to cruise ships (Article 2 (1)(c)).
Odredbe o preusmjeravanju i povratu novca te naknadi ne primjenjuju se na brodove za kružna putovanja (članak 2. stavak 1. točka (c)).
Under the conditions set out in Article 17 of Regulation (EU) No 1177/2010, passengers are entitled to 1) assistance in the form of snacks, meals or refreshments, in proportion to the waiting time, provided they are available or can reasonably be supplied and 2) accommodation if passengers where a stay of one or more nights or a stay additional to that intended by the passenger becomes necessary - for up to 3 nights, at a maximum rate of EUR 80 per night - and 3) transport to the accommodation and return to the terminal.
Prema uvjetima utvrđenima u članku 17. Uredbe (EU) br. 1177/2010 putnici imaju pravo na 1. pomoć u obliku grickalica, obroka ili osvježavajućih pića, razmjerno vremenu čekanja, pod uvjetom da su raspoloživi ili da ih je razumno moguće pribaviti, 2. smještaj u trajanju od jednog ili više noćenja ili smještaj kod kojeg je nužan ostanak duži od onog koji je putnik planirao - do 3 noći, u maksimalnom iznosu od 80 EUR po noćenju i 3. prijevoz do smještaja i povratak u terminal.
In some cases specific national rules have been adopted in the context of the Covid-19 outbreak, which create the obligation for carriers to refund passengers or issue a voucher to passengers in case the passenger could not take a flight that has been operated.
U nekim su slučajevima u kontekstu izbijanja epidemije covida-19 doneseni posebni nacionalni propisi koji prijevoznicima propisuju obvezu da vrate novac ili daju kupon putnicima koji nisu mogli biti na letu koji je obavljen.
re-routing to the final destination under comparable conditions, as set out in the transport contract, at the earliest opportunity and at no additional cost or
preusmjeravanja do konačnog odredišta prema uvjetima prijevoza koji su usporedivi s onima iz ugovora o prijevozu, kada je to najranije moguće i bez dodatnih troškova ili
Right to assistance
Pravo na pomoć
If the delay exceeds double that duration, the compensation must be 50 % of the ticket price.
Ako je kašnjenje dvostruko dulje od predviđenog trajanja putovanja, naknada iznosi 50 % cijene karte.
Article 16 of Regulation (EC) No 1371/2007 sets out the rights in respect of this matter.
Uredbe (EZ) br. 1371/2007 utvrđena su prava u tom pogledu.
BUS PASSENGER RIGHTS (REGULATION (EU) No 181/2011) (12)
5. PRAVA PUTNIKA U AUTOBUSNOM PRIJEVOZU (UREDBA (EU) Br. 181/2011) (12)
Details are set out further below for each transport mode.
Pojedinosti za svaki način prijevoza navedene su u nastavku.
Situations where passengers cannot travel or want to cancel a trip
2.2. Situacije u kojima putnici ne mogu putovati ili žele otkazati putovanje
Where a carrier reasonably expects a passenger service to be cancelled or delayed in departure from a port terminal for more than 90 minutes, the carrier must offer passengers a choice between two possibilities:
Ako prijevoznik opravdano očekuje da će putnički prijevoz biti otkazan ili u polasku s lučkog terminala kasniti više od 90 minuta, putnicima je dužan ponuditi izbor između dviju mogućnosti:
As further specified in detail in Article 16 of Regulation (EU) No 1177/2010, passengers must be informed of the situation as soon as possible and in any event not later than 30 minutes after the scheduled time of departure and of the estimated departure time and estimated arrival time as soon as that information is available.
Uredbe (EU) br. 1177/2010, putnike se o situaciji obavješćuje što je prije moguće, u svakom slučaju najkasnije 30 minuta od vremena polaska predviđenog plovidbenim redom, a o očekivanom vremenu polaska i dolaska na odredište čim to bude poznato.
The intention underlying the Regulation is that the needs of passengers waiting for their return flight or re-routing are adequately addressed.
Cilj je Uredbe da se na odgovarajući način pobrine za putnike koji čekaju svoj povratni let ili preusmjeravanje.
If the carrier proposes a voucher, this offer cannot affect the passenger's right to opt for reimbursement instead.
Naime, ako prijevoznik putniku ponudi kupon, to ne može utjecati na pravo putnika da se umjesto toga odluči za povrat novca.
It amounts to 50 % of the ticket price in case the service is cancelled, but is available only if the carrier fails to offer the passenger the choice between reimbursement and rerouting.
Odšteta iznosi 50 % cijene karte u slučaju otkazivanja usluge, ali putnik na nju ostvaruje pravo samo ako mu prijevoznik ne ponudi izbor između povrata novca i preusmjeravanja.
Communication from the Commission - Interpretative Guidelines on Regulation (EC) No 1371/2007 of the European Parliament and of the Council on rail passengers' rights and obligations ( OJ C 220, 4.7.2015, p. 1 ).
Komunikacija Komisije - Smjernice za tumačenje Uredbe (EZ) br. 1371/2007 Europskog parlamenta i Vijeća o pravima i obvezama putnika u željezničkom prometu ( SL C 220, 4.7.2015., str. 1 ).
This situation has to be distinguished from the situation where the carrier cancels the journey and offers only a voucher instead of the choice between reimbursement and re-routing.
Tu situaciju treba razlikovati od situacije u kojoj prijevoznik otkazuje putovanje i umjesto izbora između povrata novca i preusmjeravanja nudi samo kupon.
Regarding reimbursement, in cases where the passenger books the outbound flight and the return flight separately and the outbound flight is cancelled, the passenger is only entitled to reimbursement of the cancelled flight, i.e. here the outbound flight.
Kad je riječ o povratu novca, u slučajevima kad putnik odvojeno rezervira odlazni i povratni let, a otkazan bude odlazni let, putnik ima pravo na povrat novca samo za otkazani let, što je u opisanom slučaju odlazni let.
This consists of meals and refreshments in a reasonable relation to the waiting time; hotel accommodation if necessary, and transport to the place of accommodation.
Ta se skrb sastoji od obroka i osvježavajućih napitaka, i treba biti razmjerna vremenu čekanja, smještaja u hotelu, kad je potrebno, i prijevoza do smještaja.
According to Article 9 of the Regulation, which provides all relevant details, passengers who are affected by a flight cancellation must also be offered care by the operating air carrier, free of charge.
U skladu s člankom 9. Uredbe, u kojem su utvrđeni svi detalji, u slučaju otkazivanja zračni prijevoznik dužan je pogođenim putnicima besplatno pružiti skrb.
Where the airline decides to cancel a flight and shows that this decision was justified on grounds of protecting the health of the crew, such cancellation should also be considered as ‘caused' by extraordinary circumstances.
Ako zračni prijevoznik odluči otkazati let i dokaže da je ta odluka bila opravdana na temelju zaštite zdravlja posade, i to se otkazivanje smatra „uzrokovanim" izvanrednim okolnostima.
However, at any rate:
Međutim, u svakom slučaju vrijedi sljedeće.
In case of a delay exceeding 60 minutes, they also have the right to receive meals and refreshments within reasonable limits; accommodation where a stay of one or more nights becomes necessary where and when physically possible; transport to the railway station or to the alternative departure point or to the final destination, where and when physically possible, if the train is blocked on the track.
U slučaju kašnjenja duljeg od 60 minuta putnici imaju pravo na obroke i osvježavajuća pića u razumnim granicama, pravo na smještaj ako je potrebno prenoćiti jednu noć ili dulje, ako i kad je to fizički moguće, prijevoz do željezničkog kolodvora, alternativnog polazišta ili krajnjeg odredišta, ako i kad je to fizički moguće, ako je vlak blokiran na pruzi.
Regulation (EU) No 181/2011 of the European Parliament and of the Council of 16 February 2011 concerning the rights of passengers in bus and coach transport and amending Regulation (EC) No 2006/2004 (5) .
Uredbu (EU) br. 181/2011 Europskog parlamenta i Vijeća od 16. veljače 2011. o pravima putnika u autobusnom prijevozu i izmjeni Uredbe (EZ) br. 2006/2004 (5) .
Right to be informed
Pravo na informacije
Where no such person would travel, the vessel or ship would remain empty if the service is not cancelled.
Kad nijedna takva osoba ne bi putovala, a usluga ne bi bila otkazana, plovilo (ili brod) bilo bi prazno.
Rights to assistance are set out in Article 21 of Regulation (EU) No 181/2011, and the following can be retained in summary.
Prava na pomoć utvrđena su u članku 21. Uredbe (EU) br. 181/2011, a ovdje se iznose sažeto.
Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91 (2)
Uredbu (EZ) br. 261/2004 Europskog parlamenta i Vijeća od 11. veljače 2004. o utvrđivanju općih pravila odštete i pomoći putnicima u slučaju uskraćenog ukrcaja i otkazivanja ili dužeg kašnjenja leta u polasku te o stavljanju izvan snage Uredbe (EEZ) br. 295/91 (2)
The right to care subsists only as long as passengers have to wait for a rerouting at the earliest convenience (Article 5(1)(b) in conjunction with Article 8(1)(b)).
Pravo na skrb vrijedi samo dok putnici moraju čekati na preusmjeravanje prvom mogućom prilikom (članak 5. stavak 1. točka (b) u vezi s člankom 8. stavkom 1. točkom (b)).
(1) Commission Notice - Interpretative Guidelines on Regulation (EC) No 261/2004 of the European Parliament and of the Council establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights and on Council Regulation (EC) No 2027/97 on air carrier liability in the event of accidents as amended by Regulation (EC) No 889/2002 of the European Parliament and of the Council ( OJ C 214, 15.6.2016, p. 5 );
(1) Smjernice za tumačenje Uredbe (EZ) br. 261/2004 Europskog parlamenta i Vijeća o utvrđivanju općih pravila odštete i pomoći putnicima u slučaju uskraćenog ukrcaja i otkazivanja ili dužeg kašnjenja leta u polasku te Uredbe Vijeća (EZ) br. 2027/97 o odgovornosti zračnih prijevoznika u slučaju nesreća kako je izmijenjena Uredbom (EZ) br. 889/2002 Europskog parlamenta i Vijeća ( SL C 214, 15.6.2016., str. 5 ).
Where it can reasonably be expected that the delay in the arrival at the final destination will be more than 60 minutes, passengers have the choice between reimbursement of the ticket price or to continue the journey or re-routing.
Ako se može opravdano očekivati da će kašnjenje u dolasku na konačno odredište u skladu s ugovorom o prijevozu biti dulje od 60 minuta, putnici imaju izbor između povrata cijene karte, nastavka putovanja ili preusmjeravanja.
(10) In exceptional events, the intention of the Regulation is to ensure that adequate care is provided in particular to passengers waiting for re-routing under Article 8(1)(b) of the Regulation.
(10) U slučaju iznimnih događaja Uredbom se posebno nastoji osigurati pružanje odgovarajuće skrbi putnicima koji čekaju preusmjeravanje u skladu s člankom 8. stavkom 1. točkom (b).
The above considerations are not and cannot be exhaustive in that other specific circumstances in relation to Covid-19 may also fall under the ambit of Article 5(3).
Popis prethodnih elemenata nije i ne može biti iscrpan jer i druge posebne okolnosti u vezi s covidom-19 mogu biti obuhvaćene člankom 5. stavkom 3.
Whether or not a passenger is reimbursed in such cases depends on the type of ticket (reimbursable, possibility to rebook) as specified in the carrier's terms & conditions.
Povrat novca putniku u takvim slučajevima ovisi o vrsti karte (je li moguć povrat novca ili promjena rezervacije) kako je definirana u uvjetima prijevoza koje je odgovarajući prijevoznik odredio.
According to the Regulation, the air carrier is obliged to fulfil the obligation of care even when the cancellation of a flight is caused by extraordinary circumstances, that is to say circumstances that could not have been avoided even if all reasonable measures had been taken.
U skladu s Uredbom zračni prijevoznik mora ispuniti obveze skrbi čak i kad je do otkazivanja leta došlo zbog izvanrednih okolnosti, odnosno okolnosti koje se ne bi izbjegle i da su bile poduzete sve razumne mjere.