natgillin/translations-raw huggingface dataset:
For så vidt angår ansvar og erstatning ved hel eller delvis ødelæggelse, tab eller beskadigelse af håndbagage, anden bagage, kørestole, barnevogne, cykler eller andre køretøjer samt dyr gælder bestemmelserne i CIV, kapitel III, navnlig artikel 33-46.
Liability and compensation in the event of total or partial destruction or loss of or damage to hand luggage, other luggage, wheel-chairs, children's prams, bicycles or other vehicles and animals shall be governed by the provisions of the CIV, Chapter III, and in particular Articles 33 to 46 thereof.
Uanset stk. 1 kan den erstatning, som en jernbanevirksomhed eller stationsleder hæfter for i tilfælde af hel eller delvis ødelæggelse, tab eller beskadigelse af handicappede passagerers bevægelseshjælpemidler/medicinske hjælpemidler, ikke overstige hjælpemidlernes nyanskaffelsesværdi.
Without prejudice to paragraph 1, the railway undertaking or station manager that is liable for compensation in the event of total or partial destruction or loss of or damage to mobility equipment/medical equipment belonging to a passenger with reduced mobility shall pay compensation equivalent, at the maximum, to the replacement value of the equipment.
Jernbanevirksomheden stiller i givet fald herudover midlertidige hjælpemidler til rådighed for de berørte passagerer.
Where appropriate, the railway undertaking shall also offer the passenger temporary replacement equipment.
ASSISTANCE I TILFÆLDE AF FORSINKELSER
AND ASSISTANCE IN THE EVENT OF DELAYS
Jernbanevirksomheden er ansvarlig for forsinkelser, herunder forsinkelser, som resulterer i, at en tilslutningsforbindelse ikke nås, og/eller at et tog til passagerbefordring og/eller bagagetransport aflyses.
The railway undertaking shall be liable for a delay, or a delay which results in a missed connection and/or cancellation of a service for passengers and/or the transport of luggage.
a) usædvanlige vejrforhold, naturkatastrofer, krigs- eller terrorhandlinger
(a) exceptional weather conditions, natural disasters, acts of war or terrorism;
b) forhold, der ikke har med jernbanedrift at gøre, og som transportøren trods anvendelse af den under de givne omstændigheder krævede omhu ikke har kunnet undgå, og hvis følger han ikke har kunnet hindre
(b) circumstances outside the operation of the railway undertaking which the carrier, despite the duty of care required under the circumstances, could not prevent and whose consequences it could not prevent;
c) passageren selv eller
(c) the fault of the passenger, or
d) tredjeparts adfærd, som transportøren trods anvendelse af den under de givne omstændigheder krævede omhu ikke har kunnet undgå, og hvis følger han ikke har kunnet hindre; en anden virksomhed, der benytter samme jernbaneinfrastruktur, defineres ikke som tredjepart.
(d) the conduct of a third party, which the carrier, despite the duty of care required under the circumstances, could not prevent and whose consequences it could not prevent; another undertaking using the same railway infrastructure shall not be defined as a third party.
Erstatning for forsinkelser
Compensation for delays
Jernbanevirksomheden tilbagebetaler tillæg/merpris til passageren, såfremt de faktiske ydelser ikke svarer til kriterierne for tillæg/merpris (se bilag II, punkt 6).
The railway undertaking shall refund surcharges to the passenger if the services actually provided do not meet the criteria indicated (see Annex II, point 6) for surcharges.
De minimale erstatningsbeløb for forsinkelse
The minimum compensations for delays
- 25 % ved forsinkelser på 60 minutter og derover
25% in the event of a delay of 60 minutes or more;
50 % ved forsinkelser på 120 minutter og derover
50% in the event of a delay of 120 minutes or more;
75 % ved forsinkelser på 180 minutter og derover.
75% in the event of a delay of 180 minutes or more.
Jernbanevirksomheder fastlægger på forhånd, og i nært samarbejde med brugernes repræsentanter eller med myndighederne i forbindelse med kontrakter om offentlig service, de kriterier for tjenestens præcision og pålidelighed, der skal ligge til grund for anvendelsen af dette stykke.
Railway undertakings shall determine in advance, in close consultation with representatives of users and with the authorities in connection with public service contracts, the criteria for punctuality and reliability of the service concerned which shall be used for the purposes of applying this paragraph.
efter indgivelse af erstatningsansøgningen.
after the submission of the request for compensation.
i form af værdikuponer og/eller andre tjenesteydelser,
in vouchers and/or other services
forudsat at betingelserne er fleksible (navnlig for så vidt angår gyldighedsperiode og bestemmelsessted).
if their terms are flexible (in particular regarding the validity period and destination).
Erstatning i henhold til stk. 2 og 3
The compensation referred to in
Jernbanevirksomhederne kan indføre en minimumsgrænse, hvorunder erstatning ikke udbetales.
Railway undertakings may introduce a minimum threshold under which payments for compensation will not be paid.
Kompensation i henhold til denne artikel kan fratrækkes en sådan yderligere kompensation.
The compensation granted under this article may be deducted from such compensation.
Jernbanevirksomhedernes første prioritering skal være at sikre forbindelser og undgå aflysninger med alle til rådighed stående midler.
The first priority for railway undertakings shall be to ensure connections and avoid cancellations by all available means.
herunder jernbanevirksomhedens forsinkede tilvejebringelse af assistance til bevægelseshæmmede personer,
including a delay in the provision of assistance to a person with reduced mobility by the railway undertaking,
af forbindelser
a service
anvendelse, medmindre jernbanevirksomheden kan bevise, at forbindelsen udelukkende blev
shall apply, except when the railway undertaking can prove that the service was
forsinket eller
delayed or
aflyst på grund af usædvanlige omstændigheder.
cancelled solely because of exceptional circumstances.
en forbindelse
a railway
, skal den gøre alt for at oplyse passagererne herom
service, it shall make every effort to inform the passengers
og sikre, at de når deres endelige rejsemål
and to ensure that the final destination can be reached
Passagererne skal som mindstemål have tilbudt valget mellem:
At the very least the passengers shall be offered a choice between:
refusion af billettens fulde pris på de betingelser, som gjaldt ved købet, for den eller
reimbursement of the full cost of the ticket, under the conditions by which it was paid, for the part or parts of their journey not made and for the part or parts already made if
Refusionen betales på de betingelser, som gælder for udbetaling af erstatning, jf.
The payment of the reimbursement shall be made under the same conditions as the payment for compensation referred to in
artikel 13, stk. 4 og 5
Article 13(4) and (5)
videreførelse eller omlægning af rejsen på tilsvarende befordringsvilkår
continuation or re-routing, under comparable transport conditions
, der sikrer samme grad af tilgængelighed,
granting an equivalent degree of accessibility
til det endelige bestemmelsessted ved første lejlighed,
, to the final destination at the earliest opportunity,
eventuelt med et dyrere tog uden ekstra omkostninger,
possibly using more expensive trains, without extra costs
videreførelse eller omlægning af rejsen på tilsvarende befordringsvilkår til det endelige bestemmelsessted på et senere
continuation or re-routing, under comparable transport conditions, to the final destination at a later
måltider og forfriskninger
meals and refreshments
så vidt muligt
where possible;
hvis et ophold af en eller flere nætters varighed bliver nødvendigt, eller hvis yderligere ophold bliver nødvendigt, og/eller
in cases where a stay of one or more nights becomes necessary or an additional stay becomes necessary; and/or
transport mellem jernbanestationen og
transport between the railway station and
(hotel eller andet)
place of accommodation (hotel or other);
såfremt jernbanedriften indstilles på ubestemt tid af andre grunde end de usædvanlige omstændigheder, der er anført i artikel 12, stk. 2,
when the rail service is suspended indefinitely for a reason other than the exceptional circumstances identified in Article 12(2),
transport mellem
transport between the
og rejsens endelige bestemmelsessted
railway station and the final destination of the service
et andet transportmiddel.
an alternate transport means.
Information om forsinkelser eller aflysninger, hotelindkvartering eller alternativ transport, erstatningsordninger og mulighederne for fortsættelse eller omlægning af rejsen skal oplyses på en tilgængelig måde.
Information regarding delays or cancellations, hotel accommodation or alternative transport arrangements, reimbursement schemes, continuation or re-routing options must be communicated in a manner that is accessible.
ALMINDELIGE BESTEMMELSER
COMMON PROVISIONS
Andre transportmidler
Other modes of transport
Flere på hinanden følgende jernbanevirksomheder
Successive railway undertakings
en rejse
the journey
Stedfortrædende jernbanevirksomheder
Substitute railway undertakings
Hvis en jernbanevirksomhed helt eller delvis har overladt transportens udførelse til en stedfortrædende jernbanevirksomhed, er jernbanevirksomheden dog fortsat ansvarlig for hele transporten
Where a railway undertaking has entrusted the performance of the transport, in whole or in part, to a substitute railway undertaking, the railway undertaking shall nevertheless remain liable in respect of the entire transport
Personer, som jernbanevirksomheden er ansvarlig for
Persons for whom the railway undertaking is responsible
Jernbanevirksomheden er ansvarlig
The railway undertaking shall be liable for
for personer, som fastsat i artikel 51 i CIV.
persons as provided for in Article 51 of the CIV.
Grundlaget for erstatningskrav – kumulering af erstatningskrav
Basis of claims – aggregation of claims
I alle tilfælde, hvor denne forordning finder anvendelse, kan erstatningssager, uanset deres grundlag, kun rejses mod jernbanevirksomheden på denne forordnings betingelser og inden for dens grænser.
In all cases where this Regulation applies, any action in respect of liability, on whatever grounds, may be brought against the railway undertaking only subject to the conditions and limitations laid down in this Regulation.
Det samme gælder for enhver sag, som anlægges mod jernbanevirksomhedens personale eller andre personer, som den ifølge
The same shall apply to any action brought against its staff or other persons for whom the railway undertaking is liable according to
Det samlede erstatningsbeløb, som skal betales af jernbanevirksomheden, den stedfortrædende jernbanevirksomhed, deres personale og andre personer, hvis tjeneste de benytter til udførelse af transporten, kan ikke overskride erstatningsgrænserne i denne forordning.
The aggregate amount of compensation payable by the railway undertaking, the substitute railway undertaking and their staff and other persons whose services they make use of for the performance of the transport shall not exceed the limits provided for in this Regulation.
Begrænsning af søgsmålsadgang
Limitation of actions
Ingen bestemmelse i denne forordning kan begrænse en i henhold til forordningens bestemmelser erstatningspligtig persons eventuelle regresret over for andre.
Nothing in this Regulation shall prejudice the question whether a person liable for damage in accordance with its provisions has a right of recourse against any other person.
Infrastrukturforvalterens erstatningsansvar i denne forbindelse berører ikke anvendelsen af præstationsordningen i artikel 11 i Europa-Parlamentets og Rådets direktiv 2001/14/EF
This infrastructure manager's liability shall be without prejudice to the application of the performance scheme laid down in Article 11 of Directive 2001/14/EC of the European Parliament and of the Council
af 26. februar 2001 om tildeling af jernbaneinfrastrukturkapacitet og opkrævning af afgifter for brug af jernbaneinfrastruktur samt sikkerhedscertificering
of 26 February 2001 on the allocation of railway infrastructure capacity and the levying of charges for the use of railway infrastructure and safety certification
Senest ændret ved direktiv 2004/49/EF.
Directive last amended by Directive 2004/49/EC.
og skal stå i forhold til strækningens pris, hvis præstationsordningen ikke indeholder et kompensationssystem
and shall be proportional to the price of the train path if no compensation system is provided for in the performance scheme
Forbud mod afvigelser og begrænsninger
Exclusion of waiver and stipulation of limits
Forpligtelser over for passagererne i henhold til denne forordning kan ikke indskrænkes eller fraviges, navnlig ikke ved at indføje undtagelsesbestemmelser eller begrænsende klausuler i transportkontrakten.
Obligations towards passengers pursuant to this Regulation shall not be limited or waived, notably by a derogation or restrictive clause in the transport contract.
Jernbanevirksomhederne kan tilbyde passagererne gunstigere kontraktbetingelser end de minimumsbetingelser, som er fastsat i denne forordning.
Railway undertakings may offer contract conditions more favourable for the passenger than the minimum conditions laid down in this Regulation.
Hvis jernbanevirksomheden kan godtgøre, at skaden helt eller delvis skyldes, at den erstatningskrævende eller den person, som er anledning til erstatningskravet, har handlet uagtsomt, forsømmeligt eller ukorrekt, fritages jernbanevirksomheden helt eller delvis for sin erstatningspligt over for den erstatningskrævende i det omfang, denne uagtsomme, forsømmelige eller ukorrekte handling har forårsaget eller medvirket til skaden.
If the railway undertaking proves that the damage was caused or contributed to by the negligence or other wrongful act or omission of the person claiming compensation, or the person from whom he derives his rights, the railway undertaking shall be wholly or partly exonerated from its liability to the claimant to the extent that such negligence or wrongful act or omission caused or contributed to the damage.
BEVÆGELSESHÆMMEDE PERSONER
PERSONS WITH REDUCED MOBILITY
og/eller rejsebureauet kan ikke under henvisning til nedsat bevægelsesevne afvise at udstede billet eller foretage reservation til
A railway undertaking and/or a tour operator shall not refuse, on the grounds of reduced mobility, to issue a ticket and reservation for
med afgang fra en central jernbanestation.
service departing from a main railway station.
Særlige faciliteter i tog
Special facilities on board trains
Kræver bevægelseshæmmede passagerer særlige faciliteter i tog, som ikke kan stilles til rådighed uden meget store ekstraomkostninger, gælder jernbanevirksomhedens befordringspligt kun inden for rammerne af den disponible kapacitet.
If passengers with reduced mobility require special facilities on board a train, which cannot be made available without very great additional effort, the duty of the railway undertaking to convey such passengers shall apply only insofar as the available capacity permits.
Jernbanevirksomhederne udbygger gradvis den relevante kapacitet efter behovene.
Railway undertakings are called upon to increase their capacity in line with needs in this respect.
Adgangen til stationer og tog for bevægelseshæmmede personer
PRM accessibility at stations and on trains
Jernbanevirksomheder og stationsledere forbedrer gradvis adgangen til stationer, perroner og tog for bevægelseshæmmede personer ved at fjerne alle resterende hindringer, når tog udskiftes, eller når perroner og/eller stationer renoveres eller nyudvikles.
Railway undertakings and station managers shall progressively improve the accessibility of stations, platforms and trains to people with reduced mobility by eliminating all remaining obstacles when trains are renewed or replaced, or when platforms and/ or stations are renewed or newly developed.
Assistance på jernbanestationerne
Assistance at railway stations
eller stige af det ankommende tog, han eller hun har købt billet til.
station manager shall provide assistance in such a way that the person is able to board the departing service, to change to the corresponding service or to disembark from the arriving service for which he or she purchased a ticket.
, før der er behov for denne assistance.
before the assistance is needed.
Hvis der ikke modtages besked i overensstemmelse med
If no notification is made in accordance with
, træffer stationslederen på afrejsestationen, skiftestationen eller ankomststationen alle rimelige foranstaltninger for at
, the station manager of the departure station, transit station or arrival station shall make all reasonable efforts to provide assistance
Under uddannelsen af det ansvarlige tog- og stationspersonale lægges der navnlig vægt på de særlige problemer, som bevægelseshæmmede har i forbindelse med togtransport, og uddannelsen tilrettelægges i samråd med de berørte organisationer.
During the training of the railway and station staff responsible, particular attention will be paid to the main problems facing people with reduced mobility when travelling by train, so that they can provide the right assistance; this shall be done in consultation with the organisations concerned.
Anmodning om assistance
Requesting assistance
og bede om assistance, hvis de har behov for det.
railway station and, if need be, request assistance.
Assistance i toget
Assistance on board
jf. artikel 29
Article 29.
Meddelelse om behov for assistance
Notification of need for assistance
og stationslederne
and station managers
skal træffe passende foranstaltninger for at skabe et højt sikkerhedsniveau
shall take adequate measures to ensure a high level of
på jernbanestationerne og i togene.
security in railway stations and on trains.
Uden at dette berører bestemmelserne i traktatens artikel 81, 82 og 86, skal jernbanevirksomhederne samarbejde om at skabe og opretholde et højt sikkerhedsniveau og udveksle oplysninger om bedste praksis med hensyn til at afværge handlinger, der kan forringe
Without prejudice to the provisions of Article 81, 82 and 86 of the Treaty, railway undertakings shall co-operate to accomplish and maintain a high level of security and to exchange information on best practices concerning the prevention of activities, which are likely to deteriorate the level of
skal indføre en klageordning.
shall set up a complaint handling mechanism.
Passagererne kan indgive
Passengers may submit a
klage til
complaint to
en hvilken som helst jernbanevirksomhed, der er med i denne ordning, eller til det salgssted, hvor billetten er købt.
any of the railway undertakings involved in the service, or to the point of sale where the ticket has been purchased.
Klagen kan
A complaint may be submitted
under alle omstændigheder
at least
indgives på det eller de sprog, som benyttes i de medlemsstater, hvor rejsen er
in the language(s) of the Member States on whose territory the journey has taken
jernbanevirksomhed eller et salgssted, som modtager en klage i henhold til stk. 2, skal give passageren et begrundet svar senest 20 arbejdsdage efter klagens modtagelse.
railway undertaking or point of sale receiving a complaint submitted under paragraph 2 is obliged to give a reasoned response to the passenger within 20 working days after receipt of the complaint.
Svaret skal indeholde oplysninger om mulighederne for en tvistbilæggelsesprocedure uden for domstolene og for adgang til domstolsprøvelse.
The response will indicate the possibilities for an out of court dispute settlement procedure and applicable legal redress.
Hvis det ikke er muligt at give et fyldestgørende svar inden 20 arbejdsdage på grund af manglende oplysninger, skal klageren underrettes om den forventede forsinkelse.
Where a substantial response is not possible within 20 working days due to lack of information the complainant shall be notified of the expected delay period.
Besvarelsen af klagen skal under alle omstændigheder foreligge inden tre
In any case the response to the complaint shall be available within three
Adressaten for erstatningskravet
Addressee of claims
Erstatningskrav over for en jernbanevirksomhed rettes skriftligt til jernbanevirksomheden.
Claims relating to the liability of the railway undertaking shall be addressed in writing to the railway undertaking.
Hvis en international rejse er udført af flere på hinanden følgende jernbanevirksomheder eller af en eller flere stedfortrædende jernbanevirksomheder, kan erstatningskravet rettes til en hvilken som helst af de jernbanevirksomheder, der har været involveret i transporten.
In the event of an international journey performed by successive railway undertakings or by one or several substitute railway undertakings the claim may be addressed to any of the railway undertakings involved in the transport.
Et erstatningskrav, som rettes til en af de involverede jernbanevirksomheder, betragtes som også værende rettet til de øvrige jernbanevirksomheder.
A claim addressed to one of the railway undertakings taking part in the transport shall be regarded as having been addressed also to the others.
Passagerens forpligtelser
Passenger obligations
Med forbehold af rettighederne i artikel 6, stk. 5, finder artikel 9 i CIV anvendelse på passagerernes forpligtelser.
Without prejudice to the rights provided for in Article 6(5), passengers' obligations shall be governed by Article 9 of the CIV.
OPLYSNINGER OG HÅNDHÆVELSE
INFORMATION AND ENFORCEMENT
, stationslederne og rejsearrangørerne oplyser de rejsende om deres rettigheder og forpligtelser i henhold til denne forordning.
, station managers and tour operators shall inform passengers of their rights and obligations under this Regulation.
For artikel 3-38 udpeger medlemsstaterne for hver artikel
For each of Articles 3 to 38 of this Regulation,
et organ, som skal være ansvarligt for håndhævelsen eller
a body responsible for its enforcement, or
et organ, som skal mægle i tvister om anvendelsen, og som opfylder kriterierne i Kommissionens henstilling 2001/310/EF af 4. april 2001 om principper for udenretslige organer til mindelig bilæggelse af tvister på forbrugerområdet
a body which mediates disputes concerning its application and which satisfies the principles set out in Commission Recommendation 2001/310/EC of 4 April 2001 on the principles for out-of-court bodies involved in the consensual resolution of consumer disputes
Med henblik herpå gør jernbanevirksomheden i vid udstrækning passagererne bekendt med kontaktdata for den relevante medlemsstats udpegede håndhævelsesorgan.
To this end, railway undertakings shall make contact details of the relevant Member State's designated enforcement body widely known to passengers.
Organet skal med hensyn til organisation, finansiering, retlig form og beslutningstagning være uafhængigt af infrastrukturforvaltere, opkrævningsorganer, tildelingsorganer eller jernbanevirksomheder.
The body shall be independent in its organisation, funding decisions, legal structure and decision-making from any infrastructure manager, charging body, allocation body or railway undertaking.
Medlemsstaterne underretter Kommissionen om det organ, som udpeges i overensstemmelse med dette stykke.
The Member States shall inform the Commission of the body designated in accordance with this paragraph.
Enhver passager kan klage til ethvert organ, som er udpeget i henhold til stk. 1, eller til ethvert andet kompetent organ, som er udpeget af en medlemsstat, over påstået overtrædelse af denne forordning.
Each passenger may complain to any body designated under paragraph 1, or to any other competent body designated by a Member State, about an alleged infringement of this Regulation.
Jernbanevirksomheder og stationsledere sikrer, at passagerer på passende vis på stationen og i toget orienteres om, hvordan dette organ kontaktes.
Railway undertakings and station managers shall ensure that passengers are informed in an appropriate manner, at the station and on the train, how they can contact this body.
Det i stk. 1 anførte organ giver regelmæssigt oplysning om antallet og arten af de modtagne klager fra passagerer.
The body designated pursuant to paragraph 1 shall regularly publish the number and categories of complaints received from passengers.
artikel 39, stk. 1
Article 39(1)