natgillin/translations-raw huggingface dataset:
I denne artikel forstås ved assistance i toget alle rimelige foranstaltninger, der træffes for en bevægelseshæmmet person for at give denne person adgang til samme tjenesteydelser i toget som andre passagerer, hvis personen er så bevægelseshæmmet, at vedkommende ikke har uafhængig og sikker adgang til disse tjenesteydelser; vedkommende ledsages af en anden person, der rejser vederlagsfrit .
For the purposes of this Article, assistance on board shall be all reasonable efforts to offer assistance to a person with reduced mobility in order to allow this person to have access to the same services in the train as other passengers should the extent of the person´s reduced mobility not allow him or her to have access to those services independently and in safety , he or she shall be accompanied by another person, who shall travel free of charge .
Er der ikke personale i toget, kan jernbaneselskaberne sikre andre faciliteter eller arrangementer med henblik på at nå samme mål.
When there is no accompanying staff on board the train, railway undertakings may provide for alternative facilities or arrangements, in order to achieve the same purpose.
Assistance om bord i toget er ikke mulig i praksis.
On-board assistance is not possible in practice.
Den omfatter bl.a. restaurations-service (barer) og anvendelse af toiletter.
On-board services include, for example, catering services (bars) or the use of toilets.
Mangelen på kvalificeret personale og den "fysiske" umulighed af at bevæge sig rundt i kørestol i visse tog gør det umuligt at yde assistance på alle tjenester.
The lack of qualified staff and the ‘physical’ impossibility of moving about in a wheelchair on some trains do not make it possible to provide assistance for access to all services.
En sådan forpligtelse vil medføre særlige kvalifikationer og et særligt ansvar, som togpersonalet ikke har.
Such an obligation would involve particular qualifications and responsibilities which are not held by support staff on board trains.
En person, der ledsager den handicappede, vil imidlertid kunne yde sådan assistance i toget.
A person accompanying the disabled person could, however, provide such assistance on board.
I overensstemmelse med de tekniske specifikationer for interoperabilitet (TSI) for bevægelseshæmmede passagerer, som blev vedtaget af Kommissionen og medlemsstaterne i juni i år, bør der sondres mellem adgang, der skal sikres for alle bevægelseshæmmede, og assistance som ikke bør skulle ydes obligatorisk og gratis, undtagen til personer, der er handicappede eller har været udsat for en ulykke.
A distinction should be drawn, in line with the technical specification for interoperability (TSI) on passengers with reduced mobility, adopted by the Commission and the Member States last June, between accessibility, which should be achieved for everyone with reduced mobility, and assistance, which should not have to be obligatorily provided free of charge except to people who are disabled from birth or after an accident.
For så vidt angår tog uden personale, kan jernbanevirksomhederne sikre alternativer for at nå målet.
For trains where there is no staff on board, railway undertakings can provide for alternatives, which help to achieve the same purpose.
Et eksempel er at tilbyde de bevægelseshæmmede at medtage en ledsager vederlagsfrit.
An example is to offer the possibility to a person of reduced mobility to take someone else in the train for free.
Artikel 21, litra d
Article 21, point (d)
d) Med forbehold af andre enheders beføjelser med hensyn til områder uden for jernbanestationen angiver stationslederen steder i og uden for jernbanestationen, hvor bevægelseshæmmede personer kan melde deres ankomst på jernbanestationen og bede om assistance, hvis de har behov for det.
(d) Without prejudice to the powers of entities regarding areas located outside the railway station premises, the station manager shall designate points, within and outside the railway station, at which persons with reduced mobility can announce their arrival at the railway station and, if need be, request assistance.
d) Med forbehold af andre enheders beføjelser med hensyn til områder uden for jernbanestationen angiver ejeren af stationen eller en repræsentant for denne steder i og uden for jernbanestationen, hvor bevægelseshæmmede personer kan melde deres ankomst på jernbanestationen og bede om assistance, hvis de har behov for det.
(d) Without prejudice to the powers of entities regarding areas located outside the railway station premises, the station owner or the person delegated by him shall designate points, within and outside the railway station, at which persons with reduced mobility can announce their arrival at the railway station and, if need be, request assistance.
Formålet med dette ændringsforslag er at klargøre kompetencefordelingen mellem stationslederen og ”the station manager”.
This amendment seeks a clear demarcation between the duties of the person managing the infrastructure and those of the 'station manger'.
Visse aktiviteter, f.eks. assistance til passagerer, kan forvaltes bedre af jernbanevirksomheden end af stationslederen.
Certain activities, including - for example - passenger assistance, can be more effectively provided by the railway undertakings, as opposed to the person responsible for managing the infrastructure.
Hvis "the station manager" er uafhængig af stationslederen, er det hensigtsmæssigt at driften af stations interne og eksterne områder hører under ejerens kompetenceområde.
Where the 'station manager' is independent of the person responsible for managing the infrastructure, management of the relevant inside and outside station areas should be the responsibility of the network owner.
Artikel 21, stk. 1, litra e
Article 21, paragraph 2, point (e)
e) Assistancen ydes på betingelse af, at personen er til stede på det angivne sted:
e) Assistance shall be provided on condition that the person presents him or herself at the designated point:
e) Assistancen ydes på betingelse af, at personen er til stede på det angivne sted senest 30 minutter inden :
e) Assistance shall be provided on condition that the person presents him or herself at the designated point no more than 30 minutes before:
- på det tidspunkt, der forud er angivet af jernbanevirksomheden, og senest 90 minutter før den offentliggjorte afgangstid, eller
– at a time stipulated in advance by the railway undertaking which shall be no more than 90 minutes before the published departure time or,
- den offentliggjorte afgangstid, eller
- the published departure time or,
- hvis der ikke er angivet noget tidspunkt, senest 30 minutter før den offentliggjorte afgangstid .
– if no time stipulated, not later than 30 minutes before the published departure time.
- det tidspunkt, hvor passagererne anmodes om at være til stede .
- the time at which passengers are asked to present themselves.
Dette er et ændringsforslag fra Rådet.
This is a proposal by the Council.
I princippet er det logisk, at bevægelseshæmmede, der har behov for assistance, må ankomme til stationen i god tid.
In principle it is logical that persons with reduced mobility who require assistance should present themselves early at the station.
Det 90 minutter, som Rådet foreslår, forekommer lidt overdrevne, navnlig da de bevægelseshæmmede allerede på forhånd har givet meddelelse om deres behov for assistance.
However, the 90 minutes the Council proposes seem rather excessive, particularly since the persons with reduced mobility have already given notice in advance that they require assistance.
Ordføreren foreslår derfor, at de berørte under alle omstændigheder er til stede 30 minutter før afgang eller før det tidspunkt, hvor andre passagerer ventes på stationen.
Your rapporteur therefore suggests that such persons should present themselves at any event half an hour before the departure time or the time at which other passengers are expected to be at the station.
Hvis jernbanevirksomheden er ansvarlig for helt eller delvist tab eller beskadigelse af bevægelseshæmmede personers bevægelseshjælpemidler eller andre specifikke hjælpemidler, er der ingen økonomisk begrænsning.
If the railway undertaking is liable for the total or partial loss of, or damage to, mobility equipment or other specific equipment used by persons with reduced mobility, no financial limit shall be applicable .
Hvis jernbanevirksomheden er ansvarlig for helt eller delvist tab eller beskadigelse af bevægelseshæmmede personers bevægelseshjælpemidler eller andre specifikke hjælpemidler, skal de forpligtes til at betale erstatning til passagererne i forhold til det påførte tab.
If the railway undertaking is liable for the total or partial loss of, or damage to, mobility equipment or other specific equipment used by persons with reduced mobility, it shall be obliged to pay compensation to the passenger in proportion to the loss incurred.
Erstatningsniveauet bør være i overensstemmelse med det påførte tab og dække de nødvendige udgifter til at indkøbe nyt eller reparere det ødelagte udstyr.
The level of compensation should be in line with the loss suffered and cover expenses necessary to purchase or repair of the lost or damaged equipment .
Passagererne kan indgive klage til en hvilken som helst jernbanevirksomhed eller til den pågældende billetudsteder.
Passengers may submit a complaint to any of the railway undertakings or to the ticket vendor involved.
Modtageren af klagen skal inden for 20 dage give et begrundet svar eller i begrundede tilfælde underrette passageren om, hvornår der inden for en periode på højst tre måneder fra indgivelsen af klagen kan forventes svar.
Within 20 days , the addressee of the complaint shall either give a reasoned reply or, in justified cases, inform the passenger by what date within a period of less than three months from the date of the complaint a reply can be expected.
Modtageren af klagen skal inden for en måned give et begrundet svar eller i begrundede tilfælde underrette passageren om, hvornår der inden for en periode på højst tre måneder fra indgivelsen af klagen kan forventes svar.
Within one month , the addressee of the complaint shall either give a reasoned reply or, in justified cases, inform the passenger by what date within a period of less than three months from the date of the complaint a reply can be expected.
En måned er en mere realistisk frist til at give et begrundet svar.
One month is a more realistic deadline for giving a reasonable reply to the passenger.
Hvad angår klager, er det realistisk, at der inden for en måned kan gives et rimeligt svar til passageren.
Where complaints are concerned, one month is a realistic deadline for giving a reasonable reply to passengers.
En måned er en mere realistisk frist til at give et begrundet svar og er allerede normen blandt jernbanevirksomhederne (bemærk, at der ikke findes en sådan bestemmelse i forordningen om luftfart).
One month is a more realistic deadline for giving a reasonable reply to the passenger and common practice among railways already provides for such a performance standard (note that no provision on complaints is provided in the Air regulation).
Det forekommer sandsynligt, at ideen i Rådets fælles holdning har været 20 arbejdsdage (dvs. 4 uger), og den foreslåede "en måned" skaber overensstemmelse med ordførerens forslag, for så vidt angår erstatning (ordførerens ændringsforslag 31).
It would anyway seem likely that the intent behind the Council position was 20 Working Days (i.e. 4 weeks) and the proposed “one month” provides consistency with the performance standard proposed by the Rapporteur in respect of paying compensation (Rapporteur’s amendment 31).
Artikel 24, stk. 3 a (nyt)
Article 24, paragraph 4 (new)
I forbindelse med tvister eller uenighed om klager mellem jernbanevirksomheder og passagerer kan passagererne henvende sig til et med henblik herpå oprettet tvistløsningsorgan.
In the event of disputes or disagreements between rail undertakings and passengers concerning complaints, passengers may approach a specially appointed independent conciliation body to settle the dispute.
Passagererne må have ret til i forbindelse med tvister/uenighed at lade konflikter om klager løse via et med henblik herpå oprettet tvistløsningsorgan.
Passengers must have the right, in the event of disputes or disagreements concerning complaints, to have disputes settled by a specially appointed independent conciliation body.
Standarder for servicekvalitet
Service quality standards
Jernbanevirksomhederne skal opstille servicekvalitetsstandarder for internationale tjenester og indføre et kvalitetsstyringssystem til opretholdelse af servicekvaliteten.
Railway undertakings shall define service quality standards for international services and implement a quality management system to maintain the service quality.
Servicekvalitetsstandarderne skal som minimum omfatte punkterne i bilag III.
The service quality standards shall at least cover the items listed in Annex III.
Jernbanevirksomhederne skal overvåge deres eget præstationsniveau på grundlag af servicekvalitetsstandarderne.
Railway undertakings shall monitor their own performance as reflected in the service quality standards.
Jernbanevirksomhederne offentliggør hvert år en rapport om deres servicekvalitetsniveau sammen med deres årsberetning.
Railway undertakings shall publish each year a report on their service quality performance together with their annual report.
Jernbanevirksomheden har ret til at rejse erstatningskrav over for infrastrukturforvalteren til dækning af erstatning, den har udbetalt til passagerer.
The railway undertaking shall have the right to claim back from the infrastructure manager the compensation the railway undertaking has paid to the passengers.
Infrastrukturforvalterens erstatningsansvar i denne forbindelse berører ikke anvendelsen af præstationsordningen i artikel 11 i Europa-Parlamentets og Rådets direktiv 2001/14/EF.
This liability of the infrastructure manager shall be without prejudice to the application of the performance scheme laid down in Article 11 of Directive 2001/14/EC of the European Parliament and of the Council.
Erstatningen i overensstemmelse med kapitel IV i denne forordning skal stå i forhold til strækningens pris, hvis præstationsordningen ikke indeholder et kompensationssystem.
The compensation referred to in Chapter IV of this regulation shall be proportional to the price of the train path if no compensation system is provided for under the performance scheme .
De erstatninger for forsinkelser, der fastsættes i denne forordning, er udtrykt i procent af billetprisen.
The compensation for delays provided for in this regulation is expressed as percentages of the train fare.
Billetprisen er imidlertid ikke altid proportional med den godtgørelse, infrastrukturforvalteren modtager for anvendelse af banestrækningen.
The train fare is not always proportionate to the payment which the infrastructure manager receives for the use of the train path.
Ved regres over for infrastrukturforvalteren er det ønskeligt, at der også tages hensyn til de indtægter, denne har modtaget for anvendelse af banestrækningen.
In seeking redress from the infrastructure manager, it is also desirable to take into account the income which the latter has received for the use of the train path.
OPLYSNING OG HÅNDHÆVELSE
INFORMATION AND ENFORCEMENT
Jernbanevirksomhederne, stationslederne og rejsearrangørerne oplyser de rejsende om deres rettigheder og forpligtelser i henhold til denne forordning.
Railway undertakings, station managers and tour operators shall inform passengers of their rights and obligations pursuant to this Regulation.
Med henblik herpå stiller Kommissionen et resumé af denne forordning til rådighed for jernbanevirksomhederne, stationslederne og rejsearrangørerne på et for de rejsende forståeligt sprog.
To this end, the Commission shall make a summary of this Regulation available to railway undertakings, station managers and tour operators in a language comprehensible to the passenger.
Jernbanevirksomheder og stationsledere sikrer, at passagererne på passende vis på stationen og i toget modtager kontaktoplysninger om det af medlemsstaterne udpegede organ, jf. artikel 26.
Railway undertakings and station managers shall ensure that passengers are informed in an appropriate manner, at the station and on the train, of the contact details of the body designated by the Member States pursuant to Article 26.
Ordføreren finder, at tilsvarende information bør hænge på stationerne og på perronerne.
Your rapporteur considers that similar information should be displayed in stations and on platforms.
Passagererne må vide, hvor de kan klage.
Passengers need to know to whom they can address their complaints.
Det er derfor vigtigt, at oplysningerne om den kompetente instans er lette at finde.
It is therefore important that information concerning the body responsible for dealing with complaints, and its contact details, are easy to find.
Artikel 31, stk. 2, afsnit 1
Article 31, paragraph 2, subparagraph 1
Når der henvises til dette stykke, anvendes artikel 5a, stk. 1 til 4, og artikel 7 i afgørelse 1999/468/EF, jf. dennes artikel 8.
Where reference is made to this paragraph, Article 5a(1) to (4), and Article 7 of Decision 1999/468/EC shall apply, having regard to the provisions of Article 8 thereof.
Det er nødvendigt at sikre anvendelse af forskriftsproceduren med kontrol.
Necessary to ensure the application of the regulatory procedure with scrutiny in comitology.
Bilag I, overskrift III
Annexe I, Titre III
BEFORDRING AF HÅNDBAGAGE, DYR OG KØRETØJER
CARRIAGE OF HAND LUGGAGE, ANIMALS, REGISTERED LUGGAGE AND VEHICLES
BEFORDRING AF HÅNDBAGAGE, DYR OG KØRETØJER SOM BARNEVOGNE, KØRESTOLE, CYKLER OG SPORTSUDSTYR
CARRIAGE OF HAND LUGGAGE, ANIMALS, REGISTERED LUGGAGE AND VEHICLES SUCH AS BABY CARRIAGES, WHEELCHAIRS, BICYCLES AND SPORTS EQUIPMENT
Bilag I, overskrift III, artikel 12, stk. 1 a (nyt)
Annex I, Title III, Chapter I, Article 12, paragraph 1 a (new)
Alle tog, inklusive internationale tog og højhastighedstog, skal give passagererne mulighed for mod betaling at medtage barnevogne, kørestole, cykler og sportsudstyr i multirum, der er specielt beregnet til dette.
All trains, including cross-border and high-speed trains, should provide a specially designated area enabling passengers to bring on to the train baby carriages, wheelchairs, bicycles and sports equipment.
Bilag I, overskrift IV, artikel 26, stk.1 a (nyt)
Annexe I, Title IV, Article 26, paragraph 1 a (new)
Selv om en jernbanevirksomhed afviser sit ansvar for en fysisk skade, der er påført en passager, den transporterer, forbliver den passagerens eneste samtalepartner og den eneste instans, fra hvilken passageren kan kræve erstatning, uden at dette berører de regreskrav, jernbanevirksomheden måtte rette mod tredjepart.
Even if the railway undertaking contests its responsibility for bodily injury to a passenger whom it conveys, it shall remain the passenger's sole interlocutor and the only entity from which the passenger may claim compensation, without prejudice to redress on grounds of liability which the railway undertaking may seek from third parties.
Genoptagelse af Europa-Parlamentets holdning ved førstebehandlingen.
This amendment reinstates Parliament’s position at first reading.
I betragtning af den opsplitning af jernbanevirksomhederne, som EU-direktiverne medfører, og det voksende antal aktører inden for jernbanesektoren (jernbanevirksomheder, infrastrukturforvaltere, eksterne vedligeholdelsesvirksomheder osv.) forekommer det ønskeligt og hensigtsmæssigt med henblik på beskyttelse af forbrugerne, at disse i forbindelse med ulykker juridisk kun har én kontaktinstans, nemlig jernbanevirksomheden, som har transporteret dem.
In the light of the fragmentation of railway undertakings as a result of the European directives, and the growing number of actors in the rail sector (railway companies, infrastructure managers, external maintenance operators, etc.) it seems desirable and appropriate in the interest of consumer protection for the consumer to have only one interlocutor in law, namely the railway undertaking which conveys him or her.
Senere står det jernbaneselskabet frit at søge regres over for tredjepart.
The railway undertaking is free to seek subsequent redress from third parties on the grounds of liability.
Oplysninger og billetter
Information and tickets
Internationale forbindelsers punktlighed og generelle principper for behandling af trafikforstyrrelser
Punctuality of international services, and general principles to cope with disruptions of services
Aflysninger af internationale togforbindelser
Cancellations of international services
Rengøring af togvogne og stationsbygninger (luftkvalitet i vognene, hygiejneniveauet på toiletterne osv.)
Cleanliness of rolling stock and station facilities (air quality in carriages, hygiene of sanitary facilities, etc.)
Tilfredshedsundersøgelser blandt kunderne
Customer satisfaction survey
Klagebehandling, refusion og erstatning for ikke-opfyldelse af kvalitetskravene
Complaint handling, refunds and compensation for non-compliance with quality
EP's holdning ved førstebehandlingen.
See first reading.
I forslaget regulerede den bl.a. informationen til passagererne før, under og efter rejsen og salget af internationale billetter, ansvar i forbindelse med passagerers død eller tilskadekomst, tab eller beskadigelse af bagage, forsinkelser, ret til erstatning og assistance i sådanne tilfælde, assistance til bevægelseshæmmede, klager og kvalitetskrav.
The matters regulated by this proposal included: among other things: information to passengers before, during and after the journey and the purchase of international rail tickets; liability in the event of the death or injury of a passenger, loss or damage to baggage, and delays; the right to compensation and assistance in such cases; assistance to persons with reduced mobility; treatment of complaints; quality requirements.
Dette forslag var én af de fire dele af den såkaldte "tredje jernbanepakke", en pakke af foranstaltninger, der endnu en gang bringer os et skridt nærmere hen imod et fælles europæisk jernbanemarked.
This proposal was one of the four sections of the “Third Railway Package”, a package of measures intended to bring us another step closer to a unified European railway market.
Dette forslag er ikke det første initiativ, der er taget med henblik på at beskytte passagererne i den internationale jernbanetrafik.
This proposal is not the first initiative taken to protect international rail passengers.
42 lande, hvoriblandt alle EU-stater undtagen Estland, er kontraherende part i denne konvention.
Forty-two countries, including all the EU Member States except Estonia, are parties to this Convention.
Bilaget til COTIF (det såkaldte CIV-bilag) regulerer detaljeret en række rettigheder og pligter for passagererne
The annex to COTIF (the 'CIV Appendix' sets out in detail a number of passenger rights and obligations.
"De fælles regler for kontrakten om international befordring af passagerer og bagage med jernbane".
‘Uniform Rules Concerning the Contract for International Carriage of Passengers and Luggage By Rail’.
Dette CIV-tillæg er vedføjet Rådets fælles holdning som bilag. .
This CIV Appendix has now been included by the Council as Annex I to its common position.
Desuden har de europæiske jernbaneselskaber selv i 2002 undertegnet et charter med kvalitetsstandarder for jernbanetransport.
The European rail undertakings themselves also signed a Charter in 2002 setting quality standards for passenger rail services.
Denne aftale er imidlertid frivillig og medfører ingen obligatoriske rettigheder.
This agreement, however, is voluntary in nature and does not lead to any enforceable rights.
Ordførerens og Europa-Parlamentets holdning ved førstebehandlingen
Your rapporteur’s position and that of the European Parliament at first reading
Ordføreren støttede ved førstebehandlingen Kommissionens forslag om at regulere jernbanepassagerernes rettigheder og pligter.
At first reading, your rapporteur supported the Commission's proposal that the rights and obligations of rail passengers should be regulated.