natgillin/translations-raw huggingface dataset:
De skal forebygge farer, der truer passagernes sikkerhed, og effektivt imødegå sådanne farer, når og hvor de måtte opstå inden for deres ansvarsområde.
They shall prevent risks to passenger security and effectively address these risks where and when they occur within the sphere of their responsibility.
Jernbanevirksomhederne og stationslederne skal træffe passende foranstaltninger for at skabe et højt sikkerhedsniveau for personer på jernbanestationerne og i togene.
Railway undertakings and station managers shall take adequate measures to ensure a high level of personal security in railway stations and on trains.
Det gælder passagerernes personlige sikkerhed, f.eks. beskyttelse mod småkriminalitet.
What is at issue here is the personal security of passengers, protection against petty crime, etc.
Også stationslederne skal sikre personers sikkerhed navnlig på selve stationen.
Station managers too must ensure personal security, particularly at railway stations.
Standarder for servicekvalitet
Article 33
Jernbanevirksomhederne skal opstille tjenestekvalitetsstandarder for internationale tjenester og indføre et kvalitetsstyringssystem til opretholdelse af tjenestekvaliteten.
Railway undertakings shall define service quality standards for international services and implement a quality management system to maintain the service quality.
Tjenestekvalitetsstandarderne skal som mindstemål omfatte punkterne i bilag IV.
The service quality standards shall at least cover the items listed in Annex IV.
Jernbanevirksomhederne skal overvåge deres eget præstationsniveau på grundlag af tjenestekvalitetsstandarderne.
Railway undertakings shall monitor their own performance as reflected in the service quality standards.
Jernbanevirksomhederne offentliggør hvert år en rapport om deres tjenestekvalitetsniveau sammen med deres årsberetning.
Railway undertakings shall publish each year a report on their service quality performance together with their annual report.
Disse resultater skal desuden offentliggøres på jernbanevirksomhedens internetsted.
These results shall also be published on the internet website of the railway undertakings.
Denne forordning regulerer jernbanepassagerernes rettigheder og pligter.
This regulation regulates the rights and obligations of railway passengers.
Ordføreren finder, at jernbanevirksomhedernes kvalitet i første række er en sag for virksomhederne selv, idet disse selv bedst kender kundernes ønsker og bedst er i stand til at imødekomme dem.
Your rapporteur considers that the quality of a railway undertaking is primarily the responsibility of the undertaking, which is in the best position to know the wishes of its customers and to cater for them.
Det er ikke ønskeligt, at lovgiveren tager virksomhedens plads.
It is not desirable for legislatures to arrogate to themselves the role of the entrepreneur.
Ordføreren ser meget lidt merværdi i en rapport, som en jernbanevirksomhed offentliggør om sine egne kvalitetsnormer.
Nor does your rapporteur see much advantage in a report published by a railway undertaking on its own quality standards.
Det må være tredjepart (journalister, forbrugerorganisationer osv.), der evaluerer jernbanevirksomhedernes kvalitet og kritiserer virksomheder, der ikke lever op til kravene på dette punkt.
It is up to third parties (journalists, consumers' associations, etc.) to judge the quality of railway undertakings and to draw attention to those that perform inadequately in this respect.
Artikel 33a (ny)
Article 33 a (new)
Uvildig analyse
Independent assessment
Det Europæiske Jernbaneagentur sikrer en uvildig analyse af effektiviteten af sektorens selvregulering og muliggør en sammenligning mellem jernbanevirkomheder.
The European Railway Agency shall perform an independent assessment of the effectiveness of self-regulation by the sector and shall facilitate comparisons between railway undertakings.
Forslaget går ud fra fuldstændig selvregulering.
The proposal provides entirely for self-regulation.
Jernbanevirksomhedernes resultater bør derfor vurderes af et uafhængigt organ.
It should also be possible for railway undertakings' results to be assessed by a more independent body.
Det Europæiske Jernbaneagentur kunne påtage sig den opgave at foretage kvalitetskontrollen.
The European Railway Agency could perform this quality control function.
Artikel 34, stk. 1
Article 34, paragraph 1
Jernbanevirksomheder, der tilbyder internationale tjenester, skal indføre en klageordning.
Railway undertakings offering international services shall set up a complaint handling mechanism.
Jernbanevirksomhederne skal informere passagererne grundigt om, hvor de skal henvende sig, hvis de vil klage.
The railway undertaking shall make the contact details of its complaint handling service widely known to passengers.
Jernbanevirksomhederne skal indføre en klageordning.
Railway undertakings shall set up a complaint handling mechanism.
Artikel 34, stk. 2
Article 34, paragraph 2
Passagererne kan indgive klage over internationale rejser til en hvilken som helst jernbanevirksomhed, der er med i denne ordning, eller til det salgssted, hvor billetten er købt.
Passengers may submit a complaint concerning international journeys to any of the railway undertakings involved in the service, or to the point of sale where the ticket has been purchased.
Passagererne kan indgive klage til en hvilken som helst jernbanevirksomhed, der er med i denne ordning, eller til det salgssted, hvor billetten er købt.
Passengers may submit a complaint to any of the railway undertakings involved in the service, or to the point of sale where the ticket has been purchased.
Artikel 34, stk. 3
Article 34, paragraph 3
Klagen kan indgives på det eller de sprog, som benyttes i de medlemsstater, hvor rejsen er foretaget, eller på det sted, hvor billetten er købt, eller på engelsk, fransk eller tysk.
A complaint may be submitted in the language(s) of the Member States on whose territory the journey has taken place, in the language(s) of the place where the ticket was purchased or in English , French or German .
Klagen kan i hvert fald indgives på det eller de sprog, som benyttes i de medlemsstater, hvor rejsen er foretaget, eller på engelsk.
A complaint may be submitted at least in the language(s) of the Member States on whose territory the journey has taken place, or in English.
Artikel 34, stk. 4
Article 34, paragraph 4
Den jernbanevirksomhed eller det salgssted, som modtager en klage i henhold til stk. 2, skal på vegne af alle involverede parter i det internationale rejsearrangement svare klageren på det sprog, der benyttes i klagen.
The railway undertaking or point of sale receiving a complaint submitted under paragraph 2 shall respond to the complainant in the same language as the complaint, on behalf of all parties involved in the provision of the international service.
Det kan indebære besvarelse på en stedfortrædende eller efterfølgende jernbanevirksomheds, en stationsleders, et rejsebureaus og/eller en infrastrukturforvalters vegne.
This may include responding on behalf of a substitute or a successive railway undertaking, a station manager of the station, a tour operator and/or an infrastructure manager.
Hvis det salgssted, som modtager klagen, ikke tilhører den eller de jernbanevirksomheder, der har været involveret i rejsen, kan salgsstedet videregive klagen til den rette adresse, idet det samtidig underretter passageren herom.
In case the point of sale receiving the complaint is different from the railway undertaking or railway undertakings, which carried out part of the service, the point of sale may refer the complaint to the appropriate address while informing the passenger.
Artikel 34, stk. 6
Article 34, paragraph 6
Jernbanevirksomheden skal i den årsberetning, der nævnes i artikel 33, oplyse om antallet og arten af modtagne og behandlede klager, besvarelsestid og foretagne forbedringer.
The railway undertaking shall publish in the annual report mentioned in Article 33 the number and categories of received complaints, processed complaints, response time and improvement actions undertaken.
Passageren skal ved billettens modtagelse sikre sig, at den er udstedt i overensstemmelse med hans instruktioner.
The passenger must ensure, on receipt of the ticket that it has been made in accordance with his instructions.
Passageren skal være i besiddelse af en gyldig billet fra rejsens påbegyndelse, medmindre han på grund af lukkede billetkontorer og/eller defekte billetautomater ikke har kunnet købe sin billet ved afrejsen fra den centrale jernbanestation.
The passenger must be in possession of a valid ticket from the start of the journey, unless the passenger was unable, as a result of closed ticket offices and/or ticket machines out of order, to purchase his ticket on the departure main railway station.
I så fald skal passageren straks underrette det kompetente togpersonale herom.
In the latter case, the passenger must immediately inform the competent train staff of this.
Passageren skal på forlangende forevise sin billet for det kompetente togpersonale.
The passenger shall show on request his ticket to the competent train staff.
Med forbehold af rettighederne i artikel 6, stk. 4, finder bestemmelserne i artikel 9 af CIM anvendelse på passagernes forpligtelser.
Without prejudice to the rights provided for in Article 6(4), passengers' obligations shall be governed by Article 9 of the CIV.
Jernbanevirksomhederne kan kræve, at
Railway undertakings may request that:
(a) en passager, som ikke kan forevise gyldig billet, foruden transportprisen skal betale et tillæg, der ikke må overstige 100% af transportprisen
(a) a passenger who does not produce a valid ticket shall pay, in addition to the transport charge, a surcharge, which shall not exceed 100% of the transport charge;
(b) en passager, som afviser at betale transportprisen eller tillægget, på forlangende skal afbryde rejsen.
(b) a passenger who refuses to pay the transport charge or the surcharge upon demand shall discontinue his journey.
Jernbanevirksomhederne kan kræve, at en passager uden at få refunderet sin billet og/eller reservation afbryder rejsen, hvis han
Railway undertakings shall demand the discontinuance of the journey, without entitlement to a refund of the tickets and/or reservations, from a passenger who:
(a) udgør en sikkerhedsrisiko for togpersonalet og/eller andre passagerer, eller
(a) presents a danger to the safety and security of train staff and/or other passengers; or
(b) udgør en fare for togets sikkerhed, eller
(b) presents a danger to the safety and security of the train; or
(c) forulemper togpersonalet og/eller andre passagerer ved upassende opførsel som f.eks. manglende hensyn til røgfri områder, vandalisme, fornærmelser eller voldelig adfærd.
(c) inconveniences train staff and/or other passengers by displaying inappropriate behaviour, such as non-respect of non-smoking areas, vandalism, insults or violence;
Hvor der er overensstemmelse mellem forordningen og COTIF, er det efter ordførerens mening på sin plads at henvise til COTIF-aftalen.
Where the regulation and the COTIF Convention are in agreement, your rapporteur considers it appropriate to refer to the latter.
Det bør dog fremhæves, at passagererne i bestemte situationer kan købe en billet i toget (jf. ændringsforslag til artikel 6, stk. 4), hvilket ikke er muligt i henhold til COTIF.
However, it must be stressed that under certain circumstances passengers may purchase a ticket on the train (cf. amendment to Article 6(4)), a possibility for which the Convention does not provide.
Oplysning om passagerernes rettigheder
Information to passengers about their rights
Jernbanevirksomhederne skal på hensigtsmæssig måde oplyse offentligheden om eventuelle planer om at indstille internationale forbindelser .
Railway undertakings shall inform the general public by appropriate means of any plans it has to discontinue international services.
Jernbanevirksomhederne , stationslederne og rejsebureauerne oplyser de rejsende om deres rettigheder og forpligtelser i henhold til denne forordning.
Railway undertakings , station managers and tour operators shall inform passengers of their rights and obligations pursuant to this Regulation.
Kommissionen stiller dertil et resumé af denne forordning til rådighed for jernbanevirksomhederne, stationslederne og rejsebureauerne på et for de rejsende forståeligt sprog.
To this end, the Commission shall make a summary of this Regulation available to railway undertakings, station managers and tour operators in a language comprehensible to the passenger.
I Bilag III til direktiv 2001/14 er der fastlagt faste tidsfrister for fastlæggelse af køreplaner.
Directive 2001-00/14, Annex III, lays down strict legal time limits for the adoption of timetables.
Det er derfor unødvendigt at optage denne oplysningspligt i denne forordning.
There is therefore no need to include such an obligation to provide information in this regulation.
Men ordføreren går derfor ind for oplysning om passagerernes rettigheder ved hjælp af posters.
However, your rapporteur is in favour of information being provided, for example, by means of posters, on passengers' rights.
Kommissionen har udarbejdet posters om passagernes rettigheder inden for lufttransport.
The Commission has produced posters concerning passengers' rights when travelling by air.
Disse opslag findes nu i alle lufthavne.
These are now displayed at airports.
Artikel 38, stk. 1, afsnit 1
Article 38, paragraph 1, subparagraph 1
Medlemsstaterne udpeger hver især et organ, som skal være ansvarligt for håndhævelsen af denne forordning.
Each Member State shall designate a body responsible for the enforcement of this Regulation.
Når det er påkrævet, træffer dette organ de nødvendige foranstaltninger for at sikre, at passagerernes rettigheder respekteres.
Where appropriate, this body shall take the measures necessary to ensure that the rights of passengers are respected.
For artikel 3-37 udpeger medlemsstaterne for hver artikel hver især
For each of Articles 3 to 37 of this Regulation, each Member State shall designate :
(a) et organ, som skal være ansvarligt for håndhævelsen
(a) a body responsible for its enforcement,
(b) et organ, som skal mægle i tvister om anvendelsen, og som opfylder kriterierne i Kommissionens henstilling 2001/310/EF af 4. april 2001 om principper for udenretslige organer til mindelig bilæggelse af tvister på forbrugerområdet 1 .
(b) a body which mediates disputes concerning its application and which satisfies the principles set out in Commission Recommendation 2001/310/EC of 4 April 2001 on the principles for out-of-court bodies involved in the consensual resolution of consumer disputes 1 .
Når det er påkrævet, træffer dette organ de nødvendige foranstaltninger for at sikre, at passagerernes rettigheder respekteres.
Where appropriate, these bodies shall take the necessary measures to ensure that the rights of passengers are respected.
Med henblik herpå gør jernbanevirksomheden i vid udstrækning passagererne bekendt med kontaktdata for den relevante medlemsstats udpegede håndhævelsesorgan.
To this end, railway undertakings shall make contact details of the relevant Member State 's designated enforcement body widely known to passengers.
Der er ikke foretaget nogen evaluering af udgifterne ved etablering og administration af en håndhævelsesordning.
No assessment has been made of the costs of setting up and administering an enforcement regime.
Mægling kunne være en mere omkostningseffektiv løsning på mange klager.
Mediation may be a more cost-effective solution to many complaints.
Håndhævelsen bør være frivillig i de tilfælde, hvor der findes en mæglingsordning, der opfylder kriterierne for kompetence og uafhængighed (jf. Kommissionens henstilling 2001/310/EF).
Enforcement should be optional where a mediation process satisfying criteria of competence and independence (as set out in Commission Recommendation 2001-00/310/EC) exists.
Hvad angår jernbanevirksomheders forpligtelse til at gøre passagerer bekendt med kontaktdata for håndhævelses-/mæglingsorganet, genspejler denne bestemmelse artikel 34, stk. 1, hvorved det sikres, at passagererne er klar over, hvorledes håndhævelsesorganet og klagestyrelsen skal kontaktes, så de kan udøve deres rettigheder efter artikel 38, stk. 2.
Concerning the obligation on railway undertakings to make contact details of the enforcement/mediation body known to passengers, this provision mirrors Article 34(1), ensuring that passengers are aware of how to contact the enforcement agency as well as the complaint handling service, in order that they may exercise their rights under Article 38(2).
Artikel 38, stk. 2 a (nyt)
Article 38, paragraph 2 a (new)
Jernbanevirksomheder og stationsledere sikrer, at passagerenes på passende vis på stationen og i toget orienteres om, hvordan dette organ kontaktes.
Railway undertakings and station managers shall ensure that passengers are informed in an appropriate manner, at the station and on the train, how they can contact this body.
Hermed vil ordføreren sikre, at passagererne får mulighed for at indgive klager.
By means of this provision your rapporteur seeks to guarantee that passengers are enabled to register complaints.
Artikel 38, stk. 2 b (nyt)
Article 38, paragraph 2 b (new)
Det i stk. 1. anførte organ giver regelmæssigt oplysning om antallet og arten af de modtagne klager fra passagerer.
The body designated pursuant to paragraph 1 shall regularly publish the number and categories of complaints received from passengers.
Med dette ændringsforslag ønsker ordføreren at bidrage til at skabe transparens og at stimulere jernbanevirksomhederne til at forbedre deres service.
By means of this amendment, your rapporteur aims to contribute to transparency and encourage railway undertakings to improve the service they provide.
Artikel 45, afsnit 1
Article 45, paragraph 1
Denne forordning træder i kraft på tyvendedagen efter offentliggørelsen i Den Europæiske Unions Tidende.
This Regulation shall enter into force 20 days after the date of its publication in the Official Journal of the European Union .
Denne forordning træder i kraft 1 år efter offentliggørelsen i Den Europæiske Unions Tidende.
This Regulation shall enter into force one year after the date of its publication in the Official Journal of the European Union .
Da der er tale om lovgivning, der gælder umiddelbart i medlemsstaterne, og som medfører mange forpligtelser for de berørte, er det ønskeligt, at disse får længere tid til at gennemføre de nye bestemmelser.
As this legislation will be directly applicable in the Member States and will impose many obligations on those concerned, it is desirable to give them more time to adjust to these new rules.
Ordføreren konstaterer desuden, at den netop vedtagne forordning om boardingafvisning inden for luftfart også først skal træde i kraft efter 1 år.
In addition, your rapporteur notes that the recently adopted regulation on denied boarding in air travel is likewise only to enter into force after one year.
Bilag I, afsnit 1, punkt 5
Annex I, title 1, indent 5
Mulighed og betingelser for at medtage cykler
Accessibility and access conditions for bikes;
Mulighed og betingelser for at medtage cykler og andre køretøjer
Accessibility and access conditions for bikes and other vehicles ;
Oplysninger bør først og fremmest gives inden rejsen, eftersom man efter en togrejse hurtigst muligt tager hen til sit rejsemål, navnlig i tilfælde af forsinkelser, hvor der eventuelt er grund til klager.
Most information must be provided before the journey, because after the journey passengers will proceed to their destination as quickly as possible, particularly after experiencing a delay, when they may therefore have complaints to make.
Enhver oplysning om intermodale muligheder ved ankomsten er et pluspunkt, som vil stimulere den rejsende til at bruge jernbanen.
For passengers, all information about intermodal options upon arrival will be a plus, which will encourage passengers to travel by train.
Bilag I, afsnit 1, punkt 8 a og b (nye)
Annex I, title 1, indents 8 a and 8 b(new)
Oplysninger om intermodale muligheder (bus, sporvogn, metro, lightrail, leje af cykel, ...) ved ankomst;
Information about intermodal options (bus, tram, underground train, light rail, bicycle hire, etc.) upon arrival;
Oplysninger om procedurer og oplysninger om stedet for indgivelse af klager og efterlysning af mistet bagage;
Information about procedures and contact details for the submission of complaints and for use in the event of loss of luggage;
Bilag I, afsnit 3, punkt 2
Annex I, title 3, indent 2
Procedurer for indgivelse af klager
Procedures for submission of complaints
Procedurer og stedet for indgivelse af klager
Procedures and contact details for submission of complaints
Bilag I, afsnit 3, punkt 2a (nyt)
Annex I, title 3, indent 2 a (new)
Disse oplysninger gives som et minimum på de sprog, der tales i de medlemsstater, hvor forbindelsen kører.
At the minimum, this information shall be provided in the languages of the Member States where the service is provided.
Bilag II, punkt 3 a (nyt)
Annex II, indent 3 a (new)
Oplysninger om hvorvidt og indtil hvilket tidspunkt refusion er mulig.
Indication whether, and until when, a refund is possible;
Da der findes skræddersyede taksttilbud til mange målgrupper, opstår der altid problemer, når passagerer ønsker refusion af en nedsat billet, de ikke har benyttet, da der er tydelige forskelle mellem billetter til fuld pris og nedsatte billetter eller alt efter reservationsmåde.
As special-rate fares are available for many categories of passenger, problems regularly arise when passengers apply for a refund of the price of a reduced-fare ticket which they have not used, as there are significant differences between full-fare and reduced-fare tickets and also depending on the way in which the ticket was booked.
Bilag II, punkt 4 a (nyt)
Annex II, indent 4 a (new)
Kriterier som komfort, højhastighed osv., der er skyld i at tillæg/merpris gør billetten og/eller den tilbudte tjeneste dyrere end konventionelle tjenester.
Criteria such as comfort, high speed, etc., on account of which surcharges make the ticket or the services on offer more expensive than conventional services.
Når passagerer skal betale tillæg eller merpris, bør de informeres om kriterierne, så de kan kræve tillægget eller merprisen tilbage, hvis de faktiske ydelser ikke svarer til kriterierne (se ændringsforslag af Michael Cramer til artikel 15, stk. 1).
If passengers are required to pay surcharges, they should be informed of the criteria, so that they can apply for a reimbursement of the surcharge if the services actually provided do not meet these criteria (see amendment to Article 15(1) by Michael Cramer).
Forskellen mellem almindelige tog og højhastighedstog er vanskelig at anvende i praksis.
The distinction between ordinary services and high-speed services is not very practical.
Ordføreren kan ikke se det hensigtsmæssige i denne forskel, så meget desto mere som erstatningerne udtrykkes i en procent af billettens pris, der jo vil være højere på højhastighedsforbindelser.
Your rapporteur does not see the value of this distinction, particularly as compensation is expressed as a percentage of the value of the ticket and will therefore in any case be higher in the case of high-speed services.
Rejsens varighed er heller ikke et relevant kriterium.
The duration of the service is not a relevant criterion, either.
Ordføreren vil foretrække, at den pågældende artikel kommer til at indeholde bestemmelser om et forenklet system.
Your rapporteur would prefer to provide for a simplified compensation system in the relevant article.
Med den foreslåede sletning af artikel 33 udgår også dette bilag.
In conjunction with the proposed deletion of Article 33, the annex lapses.
Kommissionen konstaterer, at der er sket et fald i de internationale jernbaneforbindelsers markedsandel, navnlig på grund af konkurrence fra billige luftfartsselskaber.
The Commission notes that the market share of international rail services has declined, particularly because of competition from budget airlines.