Neepers Panpick Neepers Panpick was an alien private detective who operated in the city of Canto Bight during the cold war between the First Order and the Resistance . He was friends with the masseur Lexo Sooger , and when Sooger ' s adopted daughter Lula was kidnapped by the crime lord Sturg Ganna , Panpick gave advice to his friend on how to save her and pointed him toward the Canto Casino Hotel . Sooger later sent a copy of a datapad that held details of all Ganna ' s illegal dealings to Panpick as leverage against Ganna in order to prevent the crime lord from killing him and Lula . In the year 34 ABY , the detective was present in the Canto Casino when the Resistance agents Finn and Rose Tico arrived searching for the Master Codebreaker . Biography . The Canto Bight gumshoe . Neepers Panpick was an alien male who worked as a private detective during the cold war between the First Order and the Resistance . He was based out of an office in the high - rent part of Old City , a district of the city of Canto Bight on the planet Cantonica . Although he was not wealthy , Panpick would occasionally visit the expensive Zord ' s Spa and Bathhouse , where he made friends with the Dor Namethian masseur Lexo Sooger , whom he would always request . One client who hired Panpick was a rich heiress who had lost her pet in Canto Bight . Panpick was able to located the pet hiding near the estate of Contessa Alissyndrex delga Cantonica Provincion , and upon returning it to her , the heiress was so pleased she doubled the detective ' s reward for the job . Panpick then used the money to pay for a ceiling fan for his office and a new suit . A friend in need . A week after Panpick helped the heiress , Sooger ' s adopted daughter Lula was kidnapped by the crime lord Sturg Ganna and so the masseur traveled to Panpick ' s office to ask for advice . He found Panpick sat at his desk while a live feed of the entrance to the Canto Casino played to the detective ' s left , which Sooger assumed was surveillance from the Canto Bight Police Department that Panpick had made a deal in order to receive . Once Sooger had explained what had happened , he forbid Panpick to directly get involved due to the danger of opposing Ganna , instead asking that the detective give him a lead to start his mission to save Lula . Panpick directed him to the entrance of the Canto Casino Hotel , where he knew that Ganna owned a suite . The detective then shared his deductions about where the suite would most likely be and advice on how Sooger should proceed . He also gifted the masseur three canto coin s to help with funding the rescue and then after the pair discussed Panpick ' s new ceiling fan , Sooger left . Leverage holder . Sooger managed to successfully locate his daughter in Ganna ' s suite and discovered a datapad that detailed many of Ganna ' s illegal dealings . The masseur had Lula send it to Panpick as leverage against the crime lord , with orders to release it to the public if the pair failed to check in with him the following day . This allowed them to escape Ganna ' s suite alive . In around the year 34 ABY , Panpick was speaking to an elderly human woman at a table in the Canto Casino when the Resistance agents Finn , Rose Tico and BB - 8 arrived in the casino in search of the Master Codebreaker . Panpick later encountered BB - 8 while the droid was searching the casino , and stared down at the droid . Personality and traits . Panpick was a short bipedal alien with a round , bald head and huge black eye s that made him seem perpetually surprised . He had pink skin and brown whiskers . His voice was loud high and thin , similar in sound to a squeaking bird . No one knew more than Panpick about the activities of Canto Bight ' s various power brokers and the secrets they kept . He was able to immediately deduce something was wrong when Sooger visited him , as the detective ' s friends only dropped by his office when they had a problem . He was genuinely concerned for the masseur and his daughter , but was initially relieved when Sooger forbid him to become directly involved in opposing Ganna . The detective ' s relief was quickly replaced by guilt , but then suspicion as to why Sooger had come at all if he wouldn ' t allow Panpick to help . As soon as Sooger asked for a lead , Panpick immediately provided him one and tried to offer as much advice and information as possible to his friend . He also donated money to Sooger , claiming it would held assuage his guilty conscience . Equipment . Despite not being as wealthy as many other residents of Canto Bight , Panpick needed to dress to impress his clients and so wore a black velvet suit , a long , quilted vest and shoes in the perfect state of shine . He used a datapad while in his office . Behind the scenes . Neepers Panpick was created for the film , but prior to the film ' s release on December 15 , 2017 , the character was revealed earlier in the year on July 15 in a behind the scenes video released on the official " Star Wars " channel . He then appeared and was first named in the short story " Hear Nothing , See Nothing , Say Nothing " , which was written by Rae Carson and released as part of the " " on December 5 . Concept art of Panpick for his appearance in the film was drawn by creature concept designer Ivan Manzella and titled " King 56 " .