Nanamo Ul Namo Sultana Nanamo Ul Namo is the sultana of Ul ' dah , the seventeenth in the line of Ul , the royal family of the city - state in " Final Fantasy XIV " . Though nominally the head of state of Ul ' dah , her power is limited by the Syndicate . Most of her influence is due to her right - hand man Flame General Raubahn Aldynn , the head of the Immortal Flames . The Sultana becomes more prominent on the Main Scenario quests added with Patch 2 . 2 and 2 . 3 . Profile . Appearance . Nanano Ul Namo is a Dunesfolk Lalafell with pale skin and green eyes . Concept art of Nanamo suggests that in an earlier design phase she was going to be darker - skinned like many other Ul ' dah residents ( though retaining her light hair ) ; in - game , she is fair - skinned , notably more so than most other inhabitants of the city , with only her eyes to distinguish her as a Dunesfolk . Personality . Nanamo is a kind - hearted and generous woman , and also a mindful leader that cares deeply for all of her people . In contrast with the strict material - driven mindset of the ruling class of Ul ' dah , Nanamo believes that all of her people , rich and poor alike , deserve fair and equal treatment , and is in favor of a purely democratic government . She displays extreme frustration at her status as a puppet leader and her inability to do much to ease the suffering of her subjects . Story . " Final Fantasy XIV " 1 . 0 . As the Battle of Carteneau raged in Mor Dhona , Nanamo remained in Ul ' dah . Following the advice of Thancred , she went to the Arrzaneth Ossuary to pray to The Twelve . As Dalamud ruptured and Bahamut unleashed his fury upon Eorzea , Nanamo could see a pillar of light release from the mark of Thal before falling unconscious . In the days that followed , she was instrumental in restoring order to the city . " Final Fantasy XIV : A Realm Reborn " . The Sultana delivers a speech during the Carteneau memorial service , propped on Raubahn ' s arm . She later presides over the Eorzean Alliance meeting discussing the terms of Gaius van Baelsar ' s ultimatum . Though the leaders considered capitulating in light of the struggles following the Calamity , the return of Minfilia and the Scions convinces them to retaliate against the Black Wolf with Operation Archon . After Alphinaud pulls strings to arrange an audience for the Doman refugees , Nanamo , Raubahn , and the Syndicate hear Yugiri ' s testimony . Despite being moved by her plight , Nanamo and Teledji Adeledji cannot sway the other Syndicate members in the face of Lord Lolorito ' s filibuster , who turn down Yugiri ' s request for asylum . They later learn that Teledji Adeledji had stirred up unrest in Ul ' dah among the other refugees in response to the Domans being turned away . During a confidential meeting with Alphinaud and the adventurer , Nanamo reveals the Carteneau Flats holds a secret – " Omega " – and the Carteneau Reclamation Bill was likely the reason Teledji incited the riots , as a means to get to it . Nanamo Ul Namo holds a meeting with Kan - E - Senna and Admmiral Merlwyb about her plans to dissolve the Syndicate . They have the same conversation with the adventurer during the feast after the fall of Vishap . During their conversation , the Sultana collapses after drinking the wine . When Teledji Adeledji enters the Royal Chamber and takes notice of her , having secretly laced her wine with a toxin , he claims she has been poisoned and accuses the adventurer and the Scions of regicide . It is revealed by Dewlala that Lolorito had learned of Teledji ' s assassination plan and had Nanamo ' s servant swap the poison with a potent sleeping potion to use the event to remove both the usurper and Raubahn from power . In the end , Lororito gives the antidote to Raubahn . Nanamo Ul Namo appears at Ishgard after the fall of King Thordan , declaring Aymeric de Borel the new Archbishop , and that Ishgard is again becoming part of an Eorzean Alliance . Creation and development . Voice . Nanamo is voiced by in the Japanese version . While originally voiced by Erin Fitzgerald in English version of " A Realm Reborn " , Nanamo is voiced by Joanna Ruiz in the English version of " Heavensward " . Other appearances . " Triple Triad " . Nanamo appears on a " Triple Triad " card in the version available via " Final Fantasy Portal App " .