Ratchet Situated on the east road from the Crossroads , Ratchet is the first neutral settlement that most Horde players will come across in their travels . Most of the quests available cater for players between levels 15 and 25 , but there are a few higher level quests that emerge later on in the game . Ratchet is a port town governed by the trade princes . It is a neutral town populated mostly by goblins , so all races are welcome there , no matter how much gold they have to spend . Ratchet , on Kalimdor ’ s central east coast , is run by goblins and shows it . Its streets sprawl in every direction , and the architecture shows no consistency or common vision . It is a city of entertainment and trade , where anything that anyone would ever want to buy — and plenty of things that no one ever wants to buy — is on sale . Casinos , playhouses , brothels , fine restaurants , taverns , tearooms , gladiatorial arenas … Ratchet has it all . From the grungiest sailor to the wealthiest royalty , all can sate their tastes in Ratchet . Ratchet is Kalimdor ’ s largest port , and ships commonly stop here on their way elsewhere . Pirate vessels receive amnesty in Ratchet ’ s waters , bringing an influx of the disreputable and violent . Indeed , Ratchet is a hotspot , as races of all types and members of all social economic strata rub shoulders in the bazaars . Goblin watchmen are quick to put down conflict and make sure the inhabitants all play nice with each other . The city never stops . Its lights are on , its shops open and its services available at any time of day or night . One can also hire transport in Ratchet , traveling via caravan , ship , zeppelin or more exotic means . Everything in Ratchet has a price , of course . Ratchet is currently run by Gazlowe , the Overseer of Ratchet , of the Steamwheedle Cartel under the watchful eye of the trade prince s , who give him considerably free reign . Ratchet also serves as a base of operations for many members of a corporate group called the Venture Company , a collection of greedy entrepreneurs , which is infamous for its massive numbers of goblin shredders . They also run the city , and always keep their beady eyes on the bottom line at all times . History . Ratchet is the main goblin port in Kalimdor , it is a medium sized harbor city located on the eastern shore of the Barrens directly between Durotar and Theramore . Built from equal parts of industry and decadence , the goblin port city of Ratchet sprawls along nearly a mile of coastline where the eastern Barrens poke between Durotar and the Dustwallow Marsh to the sea . Ratchet is the pride of the goblins , a trade city where you can find almost anything your heart desires — and if something is not in stock , you can bet the goblins can order it . Ratchet also had regular ferries that traversed the safe though roundabout route to the island stronghold of Theramore to the south . Ratchet is a city where creatures who were once the butt of jokes now reign supreme . Its streets wander without rhyme or reason through neighborhoods dedicated to one activity : commerce . Ramshackle warehouses stand next to stately stone homes . Fine shops press cheek to jowl with rude huts . Wares of every type imaginable — and some beyond the imagination — are on display in markets and in exclusive boutiques . The goblins run their operations around the clock , and boats are always pulling in and out of harbor carrying loads of precious goods and cargo . Goblin guardsmen patrol the streets , making sure that the various Horde and Alliance visitors play nice with each other . Goblins welcome anyone with gold or items of value and a willingness to trade them for their wares and services . Merchants throng the marketplaces each day , selling everything from silks to slaves , and even at night the stores lining the twisting streets and alleys remain open for business . Those with the money can listen to skilled musicians while drinking fine ales and eating food prepared by expert chefs . For those with earthier tastes , the streets along the wharf teem with whorehouses , taproom s , and casinos . Since goblins are essentially neutral to everyone , Ratchet entertains members of each race who come for the nightlife . All in all , Ratchet is a wild place , offering great bars , fight clubs , girls ( and guys ) , and fast boats . In addition to commerce , Ratchet hosts a series of arenas that sponsor gladiatorial tournaments . These enormously popular tourneys are open to all comers , and winners can reap enormous prizes . The princes of the Golden Circle often hire those who distinguish themselves in the arenas , either as bodyguards or as caravan escorts . Ratchet is the largest port on Kalimdor , with as many ships bringing cargo in as there are ships heading out for other sites around Kalimdor . In addition to legitimate trade vessels , pirate craft receive amnesty while in the port of Ratchet as long as they can pay the stiff docking fees . This situation makes many merchant captains furious , but they cannot hope to stay in business if they boycott Ratchet . Moreover , the Lawkeepers and hired mercenaries prowling the waterfront are eager to deal with anyone looking to cause trouble . More than one drunken hooligan has laughed at being told to calm down by a pair of tiny goblin guardsmen . . . only to wake up in jail with bruises and singed clothing . The skies above Ratchet are almost as busy as the harbor , full of goblin zeppelins , dwarf flying machines , and other aerial contraptions . The aircraft provide merchants and travelers with quick airborne transport to anywhere in Kalimdor — though when the regular cargoes of the trade princes need to be bumped , stiff premiums are charged well above the normally high cost of such a service . In World of Warcraft . As with most of the Barrens , Ratchet is a known area of conflict in Azeroth . Unlike Booty Bay , the guards are thinly spread , much lower in level , and easy to avoid . Combined with a close proximity to Orgrimmar and Stormwind ( via boat ) , Ratchet is far from the haven some would wish it to be . Horde players who are high enough in level to not have to worry about the Goblin Bruiser s have a distinct advantage for ganking on PvP servers ; the Barrens is Horde territory , so they may wait for Alliance players to arrive from Booty Bay and gank them without fear of retribution ( as their PvP flag may be turned off shortly after ) . Engineer Gazlowe resides in Ratchet , trying to make some money out of the harbour . Due to Ratchet ' s closeness to Orgrimmar , Ratchet is often used as a meeting place for Alliance raids on the orc capital . Horde players who come across an unusually large group of Alliance players in Ratchet are advised to warn their friends of an incoming raid . Along with the flight path to Zul ' Aman in the Ghostlands , Ratchet is one of the two places on the map where the Alliance has a flight path into Horde territory . Class trainers . Warlock Trainers are located near Strahad by his tower . Reputation . Most of the quests to raise reputation with Ratchet and the Steamwheedle Cartel are located in the Barrens . Having a friendly or higher reputation will make the guards help you in case of initiated violence against you .