Caretakers The Caretakers are a lawful and good organization dedicated to preserving , protecting and chronicling human artifacts , especially in the Trollbane family . History . The Caretakers have humble roots , starting with Yernim Weltom , a human servant of the Trollbane family in the Arathi Highlands . He had the task of tending the Trollbane family ’ s rarer artifacts — back when they were merely kept in a locked room and not in the crypt . When the family manor was hit with a surprise bandit raid while much of the house guard was out fighting the Horde , Yernim hid the artifacts in the kitchen , filling the priceless chalice of opal voices with gravy , tossing the ancient sword Trol ' kalar into the pile of pig offal and putting the cloak of elemental protection on himself and jumping into the massive kitchen fire to hide . Prince Liam , grandfather of Galen Trollbane , was so impressed with his servant ’ s ingenuity that he appointed him Caretaker of Artifacts with a staff of two , and commanded the young servant to come up with a better plan to protect the artifacts . Yernim had stonemasons carve another room out of the rock of the Trollbane Family Crypt for the artifacts , wisely allowing room for more artifacts as time went on . He took his underlings and taught them how to care for the artifacts properly , what each of them could do in case they needed to know for their own safety or if the artifacts were in danger ( like he knew to hide in the fire with the cloak ) , and preservation methods . When nobles of Lordaeron , Khaz Modan and Azeroth would visit Prince Liam , he would proudly tell the story of how Yernim had protected the family heirlooms while the guard was away . The other nobles were so much impressed with the system he had built that they asked to borrow Yernim for designing similar setups for their artifacts . Yernim , perhaps showing himself wiser than these great lords and ladies , mentioned they probably wouldn ’ t want him knowing all of their secrets . He instructed them , with Prince Liam ’ s approval , to send five trusted servants to him for training . Thus the continentwide training of the Caretakers began . Today . Others may view the Caretakers as glorified servants doing a job anyone with two hands would be capable of . And it is true , the Caretakers are all skilled on how best to remove stains from magical cloaks , and tarnish and blood from ancient swords . Yet those who have seen these clever designers at work know that they are as crafty as rogues and as clever as tinkers with their designs , and the lengths they will go to in order to protect their charges . Some are even trained as close - combat experts , able to fight in halls and divert and lead thieves and invaders away from the rooms with the more precious artifacts . A recent specialty the Caretakers demand of their members is thorough knowledge of their enemies . Previously , the only threat the Caretakers had to worry about were robbers and the Horde , but now they have added the Syndicate , the Scourge and the Burning Legion to the list , groups all eager to get their hands on powerful magical items . Thus , the Caretakers have employed explorers and soldiers to inform them of the likely movements , mannerisms and motivations of these enemies , the better to protect their charges . Caretakers have few enemies , but some have thought they would be easy to kidnap and torture for information , underestimating the Caretakers ’ dedication to their jobs and their employers — and sometimes their fighting prowess . While aware they ’ re not as great as the nobles they serve nor as powerful as many who fight evil face - to - face , the Caretakers know the consequences if the artifacts fall to the other side , and therefore the importance of their jobs . Organization . The Caretakers are always led by the head Caretaker of the Trollbane Family Crypt . He is the only Caretaker not chosen by his employer ; rather , he is selected by the board of advisors , individuals who master one or more of the many skills Caretakers must have . The head Caretaker in turn replaces members of the board when needed . Caretakers come to Stromgarde to learn their craft , but also for infrequent meetings . Regional leaders ( Caretakers of the Chalice ) meet with those under them and then report to Stromgarde at least once a year . They do little more than take reports from their fellow Caretakers and deliver them to Stromgarde . Regional Caretakers vote for their regional leader . Before the Third War , this was considered a choice job ; now , however , it is a dreaded position that requires wandering through undead - riddled Lordaeron . Caretakers are also expected to keep their employer ’ s secrets , and none of the reports include inventories . Reports include enemy movement , if a recent acquisition requires aid from the Caretaker of the Sword or the board of advisors ( for instance , if a family acquired a cursed item that froze anything that touched it , like the Cursed Ring of Momar , currently in the Proudmoore estate under Caretaker of the Chalice Raknahama Pi ' Lenda ) , whether their employer wishes a new Caretaker to be trained , new births or deaths within the Caretakers , and so forth . The leadership is based in Stromgarde in the Arathi Highlands , but factions are spread throughout Lordaeron and even a bit in Khaz Modan and Stormwind . Yernim Weltom is dead now , but the Trollbane family that so proudly employed him still uses its manor as the base of operations for The Caretakers . New members are still trained there , and they still have the best of all Caretakers looking after their Crypt and the formerly rubbish - bound Trol ’ Kalar . Caretakers in regions around Azeroth often meet at the largest manor they serve . Titles and Responsibilities . Caretakers are trained in many skills , but often they will gravitate toward their strong points . Named after the artifacts in the Trollbane vault , the hierarchy of the Caretakers goes as follows : Membership . Even though they view themselves as more important than mere servants , the Caretakers are still the brass ring that servants leap for . Getting sent to the Arathi Highlands for training is considered the last , best job a servant will ever take , as there is nowhere better to go . It is also an organization with more middle - aged and older new recruits than any other . Nobles rarely will send servants to be trained to guard their secrets and their precious artifacts unless they have known them and trusted them for years . It is rare that servants will be denied entrance into the Caretakers once they are sent . This organization serves individual interests , not the group as a whole , and if a noble wishes a servant trained , the Caretakers won ’ t argue unless the servant in question is quite inept . However , if the group finds a member has betrayed his employers and thus broken the group ’ s rules , the member in question will be cast out and shunned , never to be admitted again . Although mostly consisting of human servants , the Caretakers also have a core group of advisors including Ironforge dwarves , high elves and half - elves . There are members who are also tinkers , stonemasons , mages and rogues . If a person has a skill that can aid the upkeep , protection or concealment of an object , the Caretakers want her knowledge . Individual Caretakers are worth three times as much a normal servant ’ s salary , and the employer considers it money well spent . The Caretakers then send in dues of 1 / 5 of their salary to Stromgarde so the Caretaker of the Sword can afford to train new students and to employ teachers of different specialties .