for understanding. ..." *Ken Kesey knew! Greenleaf delightfully acknowledges that Hesse's fiction is not the only clue to servant leadership. He also cites Ken Kesey's One Flew Over the Cuckoo's Nest . "Big Nurse" is "strong, able, dedicated, dominating, authority ridden, manipulative, exploitive." MacMurphy, on the other hand: "The net effect of his influence is to