Energy and Environment Committe — Los Angeles, CA
Date: 2024-09-13
Time: 13:00

Please Note Public Comment Will Be Taken In­Person Only.


 ENERGY AND ENVIRONMENT COMMITTEE

 FRIDAY, SEPTEMBER 13, 2024 ­ 1:00 PM

 JOHN FERRARO COUNCIL CHAMBER
 ROOM , CITY HALL
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER KATY YAROSLAVSKY, CHAIR
 COUNCILMEMBER TIM McOSKER
 COUNCILMEMBER BOB BLUMENFIELD
 COUNCILMEMBER KEVIN DE LEÓN
 COUNCILMEMBER NITHYA RAMAN


 (Eric Villanueva ­ Legislative Assistant ­ (213) 978­1075 or eric.villanueva@lacity.org)

 Submit written comment at LACouncilComment.com

The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.

The Committee will take public comment from members of the public in­person only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.

Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional
languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as
possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT


ITEM(S)

 (1) 20­1200­S34
 Mayor’s report relative to the reappointment of Mia Lehrer to the Board of
 Water and Power Commissioners.
 Financial Disclosure Statement: Pending

 TIME LIMIT FILE ­ SEPTEMBER 28, 2024


 (LAST DAY FOR COUNCIL ACTION ­ SEPTEMBER 27, 2024)
ITEM(S)

(1) 20­1200­S34
 Mayor’s report relative to the reappointment of Mia Lehrer to the Board of
 Water and Power Commissioners.
 Financial Disclosure Statement: Pending

 TIME LIMIT FILE ­ SEPTEMBER 28, 2024


 (LAST DAY FOR COUNCIL ACTION ­ SEPTEMBER 27, 2024)


(2) 24­0940
 Board of Water and Power Commissioners report, City Attorney report and
 Ordinance relative to Board Resolution No. 025 015, which approves
 Quitclaim of Telephone Lines and Line of Poles Easement, Los Angeles
 Department of Water and Power (LADWP) File No. P­102026.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(3) 24­1007
 Board of Water and Power Commissioners report relative to Board
 Resolution No. 025 031, which approves amendment No. 1 to agreement
 No. 47804 with URS Corporation Americas and agreement No. 47805 with
 Kleinfelder West, Inc. for the Van Norman Complex Projects Geotechnical
 Services.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 TIME LIMIT FILE ­ OCTOBER 27, 2024


 (LAST DAY FOR COUNCIL ACTION ­ OCTOBER 25, 2024)


(4) 24­0937
 Board of Water and Power Commissioners report, City Attorney report and
 Ordinance relative to Board Resolution No. 025 025, which approves
 Navajo Large Generator Interconnection Agreement AES ES Westwing,
 LLC; AES Westwing II ES, LLC; Arizona Public Service Company;
 LADWP; Nevada Power Company; Salt River Project Agricultural
 Improvement and Power District; Tucson Electric Power Company; and the
 United States of America, Department of the Interior, Bureau of
 Reclamation for Q292, Contract No. 54548/DWP No. BP 22­012.

 Fiscal Impact Statement: Yes
(4) 24­0937
 Board of Water and Power Commissioners report, City Attorney report and
 Ordinance relative to Board Resolution No. 025 025, which approves
 Navajo Large Generator Interconnection Agreement AES ES Westwing,
 LLC; AES Westwing II ES, LLC; Arizona Public Service Company;
 LADWP; Nevada Power Company; Salt River Project Agricultural
 Improvement and Power District; Tucson Electric Power Company; and the
 United States of America, Department of the Interior, Bureau of
 Reclamation for Q292, Contract No. 54548/DWP No. BP 22­012.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(5) 24­0889
 Motion (Yaroslavsky ­ McOsker) relative to directing the Bureau of
 Sanitation to report on the status of the recyclables market; and related
 matters.

 Community Impact Statement: None submitted


(6) 24­0916
 Motion (McOsker – Yaroslavsky) relative to power outage incidents at the
 Port of Los Angeles that have occurred this year to date and the
 appropriate response.

 Community Impact Statement: None submitted

 (This item is referred to the Energy and Environment Committee
 and the Trade, Travel and Tourism Committee.)



(7) 20­1176
 City Administrative Officer, City Attorney reports, and draft Ordinance,
 relative to amendment No. 1 to he United States Environmental Protection
 Agency Water Infrastructure Finance and Innovation Act Program Loan
 Agreement for the Donald C. Tillman Advanced Water Purification Facility
 Project, and amending the Los Angeles Administrative Code to provide for
 the issuance of a replacement subordinate bond ­ Wastewater System
 Subordinate Revenue bond, series 2021, Water Infrastructure Finance and
 Innovation Act Program and the creation of a construction fund to receive
 proceeds of the bond.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(8) 24­0456
 Los Angeles Department of Water and Power and Bureau of Sanitation
 Subordinate Revenue bond, series 2021, Water Infrastructure Finance and
 Innovation Act Program and the creation of a construction fund to receive
 proceeds of the bond.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 (8) 24­0456
 Los Angeles Department of Water and Power and Bureau of Sanitation
 reports relative to strategies to address
 Polyfluoroalkyl/Perfluoroalkyl substance in the City.

 Fiscal Impact Statement: Yes

 Community Impact Statement: Yes
 For:
 Pico Union Neighborhood Council
 Palms Neighborhood Council
 Del Rey Neighborhood Council



 (9) 24­0931
 Motion (Lee ­ Yaroslavsky) relative to a request for the Bureau of Santation
 and City Attorney to present an ordinance prohibiting the distribution and
 sale of aftermarket single­use clone­compatible printer cartridges.

 Community Impact Statement: None submitted


 (10) 21­0064
 Bureau of Sanitation report relative to the Final Program Environmental
 Impact Report for the Comprehensive Plastics Reduction Program,
 California Environmental Quality Impact findings, and related matters.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted




SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS

Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the
SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS

Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.

COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE

https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure

SPECIAL ACCOMMODATION

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.

NOTICE TO PAID REPRESENTATIVES

If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.

EXHAUSTION OF ADMINISTRATIVE REMEDIES

A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.

TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS

Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­
generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.

What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.

Please Note Public Comment Will Be Taken In­Person Only.


 JOURNAL – ENERGY AND ENVIRONMENT COMMITTEE

 FRIDAY, SEPTEMBER 13, 2024 ­ 1:00 PM

 JOHN FERRARO COUNCIL CHAMBER
 ROOM , CITY HALL
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER KATY YAROSLAVSKY, CHAIR
 COUNCILMEMBER TIM McOSKER
 COUNCILMEMBER BOB BLUMENFIELD
 COUNCILMEMBER KEVIN DE LEÓN
 COUNCILMEMBER NITHYA RAMAN


 (Eric Villanueva ­ Legislative Assistant ­ (213) 978­1075 or eric.villanueva@lacity.org)

 Submit written comment at LACouncilComment.com

The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.

The Committee will take public comment from members of the public in­person only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.

Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional
languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as
possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT


ITEM(S)

 (1) 20­1200­S34
 Mayor’s report relative to the reappointment of Mia Lehrer to the Board of
 Water and Power Commissioners.
 Financial Disclosure Statement: Pending

 TIME LIMIT FILE ­ SEPTEMBER 28, 2024


 (LAST DAY FOR COUNCIL ACTION ­ SEPTEMBER 27, 2024)
ITEM(S)

(1) 20­1200­S34
 Mayor’s report relative to the reappointment of Mia Lehrer to the Board of
 Water and Power Commissioners.
 Financial Disclosure Statement: Pending

 TIME LIMIT FILE ­ SEPTEMBER 28, 2024


 (LAST DAY FOR COUNCIL ACTION ­ SEPTEMBER 27, 2024)


 APPROVED Mayor's report dated 8­14­24 ­ (4) Yes; (1) Absent: Blumenfield
(2) 24­0940
 Board of Water and Power Commissioners report, City Attorney report and
 Ordinance relative to Board Resolution No. 025 015, which approves
 Quitclaim of Telephone Lines and Line of Poles Easement, Los Angeles
 Department of Water and Power (LADWP) File No. P­102026.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 APPROVED Board of Water and Power report dated 8­13­24, and City Attorney report
 dated 8­22­24 ­ (4) Yes; (1) Absent: Blumenfield
(3) 24­1007
 Board of Water and Power Commissioners report relative to Board
 Resolution No. 025 031, which approves amendment No. 1 to agreement
 No. 47804 with URS Corporation Americas and agreement No. 47805 with
 Kleinfelder West, Inc. for the Van Norman Complex Projects Geotechnical
 Services.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ OCTOBER 27, 2024


 (LAST DAY FOR COUNCIL ACTION ­ OCTOBER 25, 2024)


 APPROVED Board of Water and Power report dated 8­27­24 ­ (4) Yes; (1) Absent:
 Blumenfield
(4) 24­0937
 Board of Water and Power Commissioners report, City Attorney report and
 Ordinance relative to Board Resolution No. 025 025, which approves
 Navajo Large Generator Interconnection Agreement AES ES Westwing,
 TIME LIMIT FILE ­ OCTOBER 27, 2024


 (LAST DAY FOR COUNCIL ACTION ­ OCTOBER 25, 2024)


 APPROVED Board of Water and Power report dated 8­27­24 ­ (4) Yes; (1) Absent:
 Blumenfield
(4) 24­0937
 Board of Water and Power Commissioners report, City Attorney report and
 Ordinance relative to Board Resolution No. 025 025, which approves
 Navajo Large Generator Interconnection Agreement AES ES Westwing,
 LLC; AES Westwing II ES, LLC; Arizona Public Service Company;
 LADWP; Nevada Power Company; Salt River Project Agricultural
 Improvement and Power District; Tucson Electric Power Company; and the
 United States of America, Department of the Interior, Bureau of
 Reclamation for Q292, Contract No. 54548/DWP No. BP 22­012.

 Fiscal Impact Statement: Yes


 Community Impact Statement: None submitted


 APPROVED Board of Water and Power report dated 8­22­24 ­ (4) Yes; (1) Absent:
 Blumenfield
(5) 24­0889
 Motion (Yaroslavsky ­ McOsker) relative to directing the Bureau of
 Sanitation to report on the status of the recyclables market; and related
 matters.

 Community Impact Statement: None submitted


 APPROVED Motion (Yaroslavsky ­ McOsker) ­ (4) Yes; (1) Absent: Blumenfield
(6) 24­0916
 Motion (McOsker – Yaroslavsky) relative to power outage incidents at the
 Port of Los Angeles that have occurred this year to date and the
 appropriate response.

 Community Impact Statement: None submitted

 (This item is referred to the Energy and Environment Committee
 and the Trade, Travel and Tourism Committee.)



 APPROVED Motion (McOsker – Yaroslavsky) AS AMENDED ­ (5) Yes; (0) No
(7) 20­1176
 City Administrative Officer, City Attorney reports, and draft Ordinance,
 relative to amendment No. 1 to he United States Environmental Protection
 Agency Water Infrastructure Finance and Innovation Act Program Loan
 (This item is referred to the Energy and Environment Committee
 and the Trade, Travel and Tourism Committee.)



 APPROVED Motion (McOsker – Yaroslavsky) AS AMENDED ­ (5) Yes; (0) No
(7) 20­1176
 City Administrative Officer, City Attorney reports, and draft Ordinance,
 relative to amendment No. 1 to he United States Environmental Protection
 Agency Water Infrastructure Finance and Innovation Act Program Loan
 Agreement for the Donald C. Tillman Advanced Water Purification Facility
 Project, and amending the Los Angeles Administrative Code to provide for
 the issuance of a replacement subordinate bond ­ Wastewater System
 Subordinate Revenue bond, series 2021, Water Infrastructure Finance and
 Innovation Act Program and the creation of a construction fund to receive
 proceeds of the bond.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 APPROVED City Administrative Officer report dated 9­5­24, and City Attorney report
 dated 9­4­24 ­ (4) Yes; (1) Absent: Blumenfield
(8) 24­0456
 Los Angeles Department of Water and Power and Bureau of Sanitation
 reports relative to strategies to address
 Polyfluoroalkyl/Perfluoroalkyl substance in the City.

 Fiscal Impact Statement: Yes

 Community Impact Statement: Yes
 For:
 Pico Union Neighborhood Council
 Palms Neighborhood Council
 Del Rey Neighborhood Council



 APPROVED Board of Water and Power report dated 7­24­24, Bureau of Sanitation
 report dated 6­24­24 AS AMENDED ­ (4) Yes; (1) Absent: De Leon
(9) 24­0931
 Motion (Lee ­ Yaroslavsky) relative to a request for the Bureau of Santation
 and City Attorney to present an ordinance prohibiting the distribution and
 sale of aftermarket single­use clone­compatible printer cartridges.

 Community Impact Statement: None submitted


 APPROVED Motion (Lee ­ Yaroslavsky) ­ (3) Yes; (2) Absent: Raman; De Leon
 APPROVED Board of Water and Power report dated 7­24­24, Bureau of Sanitation
 report dated 6­24­24 AS AMENDED ­ (4) Yes; (1) Absent: De Leon
 (9) 24­0931
 Motion (Lee ­ Yaroslavsky) relative to a request for the Bureau of Santation
 and City Attorney to present an ordinance prohibiting the distribution and
 sale of aftermarket single­use clone­compatible printer cartridges.

 Community Impact Statement: None submitted


 APPROVED Motion (Lee ­ Yaroslavsky) ­ (3) Yes; (2) Absent: Raman; De Leon
 (10) 21­0064
 Bureau of Sanitation report relative to the Final Program Environmental
 Impact Report for the Comprehensive Plastics Reduction Program,
 California Environmental Quality Impact findings, and related matters.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted


 APPROVED Bureau of Sanitation report dated 9­5­24 AS AMENDED ­ (3) Yes; (2)
 Absent: Raman; De Leon


SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS

Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.

COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE

https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure

SPECIAL ACCOMMODATION

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.

NOTICE TO PAID REPRESENTATIVES

If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.

EXHAUSTION OF ADMINISTRATIVE REMEDIES
SPECIAL ACCOMMODATION

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.

NOTICE TO PAID REPRESENTATIVES

If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.

EXHAUSTION OF ADMINISTRATIVE REMEDIES

A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.

TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS

Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­
generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.

What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.