Technology Committee — Columbia, SC
Date: 2022-02-22
Time: 11:00

COLUMBIA TECHNOLOGY COMMITTEE MEETING AGENDA
 TUESDAY, FEBRUARY 22, 2022


The Columbia Technology Committee will conduct a meeting on Tuesday, February 22, 2022 at
2:00 p.m. at City Hall, 1737 Main Street, Columbia, SC 29201. You may view the meeting
online at www.columbiasc.gov. For questions regarding the meeting, please contact the City
Clerk’s Office at (803)545-3045 or cityclerk@columbiasc.gov.

 Committee Members:
 The Honorable Tina N. Herbert, Chair
 The Honorable Howard E. Duvall, Jr.  The Honorable William Brennan

CALL TO ORDER
COMMITTEE DISCUSSION

1. City of Columbia Technology and Software Overview - Ms. Sylvia White, Chief
 Information Officer / Information Technology Department

2. Kronos Update - Ms. Sylvia White, Chief Information Officer, Information Technology
 Department

ADJOURNMENT




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COLUMBIA TECHNOLOGY COMMITTEE MEETING AGENDA
 TUESDAY, FEBRUARY 22, 2022


The Columbia Technology Committee will conduct a meeting on Tuesday, February 22, 2022 at
2:00 p.m. at City Hall, 1737 Main Street, Columbia, SC 29201. You may view the meeting
online at www.columbiasc.gov. For questions regarding the meeting, please contact the City
Clerk’s Office at (803)545-3045 or cityclerk@columbiasc.gov.

 Committee Members:
 The Honorable Tina N. Herbert, Chair
 The Honorable Howard E. Duvall, Jr.  The Honorable William Brennan

CALL TO ORDER
COMMITTEE DISCUSSION

1. City of Columbia Technology and Software Overview - Ms. Sylvia White, Chief
 Information Officer / Information Technology Department

2. Kronos Update - Ms. Sylvia White, Chief Information Officer, Information Technology
 Department

ADJOURNMENT




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MEETING DATE: February 22, 2022

DEPARTMENT: City Clerk

FROM: Erika Hammond, City Clerk

SUBJECT: City of Columbia Technology and Software Overview - Ms.
 Sylvia White, Chief Information Officer / Information
 Technology Department
FUNDING SOURCE &
ORIGINAL BUDGET:




Updated: 2/18/2022 11:38 AM Page 1
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MEETING DATE: February 22, 2022

DEPARTMENT: City Clerk

FROM: Erika Hammond, City Clerk

SUBJECT: Kronos Update - Ms. Sylvia White, Chief Information Officer,
 Information Technology Department
FUNDING SOURCE &
ORIGINAL BUDGET:




Updated: 2/18/2022 11:22 AM Page 1
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COLUMBIA TECHNOLOGY COMMITTEE MEETING MINUTES
 TUESDAY, FEBRUARY 22, 2022


CALL TO ORDER
The City Council Technology Committee met on Tuesday, February 22, 2022 at City Hall, 1737
Main Street, Columbia, SC 29201. Councilwoman Tina Herbert called the meeting to order at
2:01 p.m.

 Attendee Name Title Status Arrived
 Tina N. Herbert Chair Present
 Howard E. Duvall Member Present
 Will Brennan Member Present

COMMITTEE DISCUSSION

1. City of Columbia Technology and Software Overview - Ms. Sylvia White, Chief
 Information Officer / Information Technology Department Received as information.
 No action was taken.

Ms. Sylvia White, Chief Information Officer for the Information Technology Department
provided an overview of the City's IT application portfolio. She described the features of several
business applications and any known future enhancements.

The committee members inquired about gained efficiencies in the permitting process through the
use of Energov, responding to applicants through Cornerstone, identifying billing discrepancies
through Banner, and closing work orders through CityWorks. Staff was asked about overlapping
software applications and the annual cost associated with each application. It was suggested that
staff move IFAS, Banner, and Energov to the cloud. Staff was asked to provide a list of
applications used by the Columbia Police Department and for an overview of the City's
cashiering system.

2. Kronos Update - Ms. Sylvia White, Chief Information Officer, Information Technology
 Department Received as information. No action was taken.

Ms. Sylvia White, Chief Information Officer for the Information Technology Department
explained that Kronos went offline on December 11, 2021 due to a ransomware incident. This
impacted time keeping and scheduling for the City and all Kronos customers. We regained
access to Kronos in mid-January and we worked across departments to go live on February 19,
2022.



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 COLUMBIA TECHNOLOGY COMMITTEE MEETING MINUTES
 TUESDAY, FEBRUARY 22, 2022

There was a consensus of the committee to schedule informal tours of the Wastewater
Administration Building for an overview of CityWorks and the Emergency Operations Center.
The committee will reconvene in 60-days to review results and recommendations from the
Department Application Survey that is underway.

ADJOURNMENT
The meeting was adjourned at 3:03 p.m.
Respectfully submitted:



Erika D. Moore Hammond, CMC
City Clerk




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