Public Safety — Los Angeles, CA
Date: 2023-03-14
Time: 15:30

PUBLIC SAFETY COMMITTEE

 Tuesday, March 14, 2023

 ROOM 1010, CITY HALL ­ 3:30 PM
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER MONICA RODRIGUEZ, CHAIR
 COUNCILMEMBER JOHN S. LEE, VICE CHAIR
 COUNCILMEMBER TIM MCOSKER
 COUNCILMEMBER TRACI PARK
 COUNCILMEMBER HUGO SOTO­MARTINEZ


 (Luigi Verano ­ Legislative Assistant ­ (213) 978­1082 or Juan.L.Verano@lacity.org)

Pursuant to Assembly Bill 361, and due to concerns over COVID­19, this Los Angeles City Council committee meeting will
take all public comment by teleconference.

The audio for this meeting is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also be
heard at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area).
If the live audio is unavailable via one of these channels, members of the public should try one of the other
channels.

Members of the public who would like to offer public comment on the items listed on the agenda should call 1 669 254 5252
and use Meeting ID No. 161 586 7607 and then press #. Press # again when prompted for participant ID. Once admitted into
the meeting, press *9 to request to speak.

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunication Relay Services
for the hearing impaired, please see the information located at the end of this agenda.

 Submit written comment at LACouncilComment.com


Note: For information regarding the Committee and its operations, please contact the Committee Legislative Assistant at the
phone number and/or email address listed above. The Legislative Assistant may answer questions and provide materials and
notice of matters scheduled before the City Council. Sign Language Interpreters, Communication Access Real­Time
Transcription (CART), Assistive Listening Devices, or other auxiliary aids and/or services may be provided upon request. To
ensure availability, you are advised to make your request at least 72 hours prior to the meeting/event you wish to attend. Due
to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly recommended. For
additional information, please contact the Legislative Assistant listed above.

Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require
you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information is
available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT
to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly recommended. For
additional information, please contact the Legislative Assistant listed above.

Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require
you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information is
available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT


ITEM(S)

 (1) 23­1200­S8
 Communication from the Mayor relative to the appointment of Rasha
 Shields to the Board of Police Commissioners.
 Financial Disclosure Statement: Pending
 Background Check: Completed

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ MARCH 27, 2023


 (LAST DAY FOR COUNCIL ACTION ­ MARCH 24, 2023)


 (2) 23­1200­S9
 Communication from the Mayor relative to the appointment of Dr. Erroll
 Southers to the Board of Police Commissioners.
 Financial Disclosure Statement: Pending
 Background Check: Pending

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ MARCH 27, 2023


 (LAST DAY FOR COUNCIL ACTION ­ MARCH 24, 2023)


 (3) 22­0968­S1
 Board of Police Commissioners report relative to a transfer of ownership of
 the Official Police Garage operated by Quick Silver Towing, Inc., to Tracy
 Judge, for Service Area 8.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted
(3) 22­0968­S1
 Board of Police Commissioners report relative to a transfer of ownership of
 the Official Police Garage operated by Quick Silver Towing, Inc., to Tracy
 Judge, for Service Area 8.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted


(4) 12­0122­S1
 City Administrative Officer report relative to a proposed contract
 with CentralSquare Technologies, LLC, to provide a web­based alarm
 management system including billing and collection services.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ APRIL 17, 2023


 (LAST DAY FOR COUNCIL ACTION ­ APRIL 14, 2023)


 (This item is referred to the Public Safety, Personnel, Audits, and
 Hiring and Budget, Finance, and Innovation Committees)


(5) 22­1148
 City Administrative Officer report, Communication from the Mayor and
 Resolutions relative to the California Violence, Intervention and Prevention
 grant award for Fiscal Years 2022­23, 2023­24 and 2024­25; and related
 matters.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 (This item is referred to the Public Safety and Budget, Finance and
 Innovation Committees)


(6) 22­1481
 City Administrative Officer and Board of Police Commissioners reports
 relative to the Fiscal Year 2022 Body­Worn Camera (BWC) Policy and
 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 (This item is referred to the Public Safety and Budget, Finance and
 Innovation Committees)


(6) 22­1481
 City Administrative Officer and Board of Police Commissioners reports
 relative to the Fiscal Year 2022 Body­Worn Camera (BWC) Policy and
 Implementation Program to Support Law Enforcement Agencies grant
 award for the BWC Footage for Training and Constitutional Policing
 Demonstration Project.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted


(7) 22­1481­S1
 City Administrative Officer and Board of Police Commissioners reports
 relative to the Fiscal Year 2022 Body­Worn Camera Policy and
 Implementation Program to Support Law Enforcement Agencies grant
 award for the Digital Evidence Management and Integration Demonstration
 Projects.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted


(8) 22­1442
 City Administrative Officer report and Communications from the Mayor
 relative to accepting the 2022­23 Juvenile Justice Crime Prevention Act
 grant award from the County of Los Angeles Probation Department, to
 support the Juvenile Re­Entry Partnership Program.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 (This item is referred to the Public Safety and Budget, Finance and
 Innovation Committees)
 grant award from the County of Los Angeles Probation Department, to
 support the Juvenile Re­Entry Partnership Program.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 (This item is referred to the Public Safety and Budget, Finance and
 Innovation Committees)


(9) 22­1042
 Los Angeles Police Department report relative to the release and use of
 overtime funds allocated for A Bridge Home and other homeless housing
 sites.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 (Public Safety Committee approved this matter on December 7,
 2022)


(10) 23­0214
 Motion (Raman – Rodriguez) relative to an overview of existing plans to
 manage weather­related emergencies with distributed impacts across the
 City; and preparing for and responding after an emergency; and related
 matters.

 Community Impact Statement: None submitted


(11) 21­1320­S1
 City Administrative Officer report and Communication from the Mayor
 relative to budget modifications and contracting authorities for the Urban
 Areas Security Initiative grants for Fiscal Years 2020 and 2021.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 (This item is referred to the Public Safety and Personnel, Audits,
 and Hiring Committees)


(12) 20­1611
 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 (This item is referred to the Public Safety and Personnel, Audits,
 and Hiring Committees)


 (12) 20­1611
 City Administrative Officer report relative to a continuation of grant funds for
 the Fiscal Year 2020 Port Security Grant Program.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted


 (13) 23­0268
 City Administrative Officer report relative to the Fiscal Year 2021 High
 Frequency Communications Equipment Program grant award for the Los
 Angeles Fire Department

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted




If you challenge this Committee's action(s) in court, you may be limited to raising only those issues you or someone else raised at
the public hearing described in this notice, or in written correspondence delivered to the City Clerk at or prior to, the public hearing.
Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the
administrative record.

Materials relative to items on this agenda can be obtained from the Office of the City Clerk's Council File Management System, at
lacouncilfile.com by entering the Council File number listed immediately following the item number (e.g., 00­0000).

Telecommunication Relay Services

Telephone communication is one of the most important forms of communication in society today. Due to advancements in
technology, telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and
individuals with a speech disability are following these trends and are rapidly migrating to more advanced telecommunications
methods, both for peer­to­peer and third­party telecommunications relay service (TRS) communications.

Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and
receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or
long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a
state or a federal fund. There is no cost to the TRS user.

What forms of TRS are available?There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
lacouncilfile.com by entering the Council File number listed immediately following the item number (e.g., 00­0000).

Telecommunication Relay Services

Telephone communication is one of the most important forms of communication in society today. Due to advancements in
technology, telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and
individuals with a speech disability are following these trends and are rapidly migrating to more advanced telecommunications
methods, both for peer­to­peer and third­party telecommunications relay service (TRS) communications.

Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and
receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or
long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a
state or a federal fund. There is no cost to the TRS user.

What forms of TRS are available?There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the CA is a telemarketer. If you hear, "Hello. This is the relay
service .. . " when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is
deaf, hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit
theFCC's Disability Rights Office website.

JOURNAL – PUBLIC SAFETY COMMITTEE

 Tuesday, March 14, 2023

 ROOM 1010, CITY HALL ­ 3:30 PM
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER MONICA RODRIGUEZ, CHAIR
 COUNCILMEMBER JOHN S. LEE, VICE CHAIR
 COUNCILMEMBER TIM MCOSKER
 COUNCILMEMBER TRACI PARK
 COUNCILMEMBER HUGO SOTO­MARTINEZ


 (Luigi Verano ­ Legislative Assistant ­ (213) 978­1082 or Juan.L.Verano@lacity.org)

Pursuant to Assembly Bill 361, and due to concerns over COVID­19, this Los Angeles City Council committee meeting will
take all public comment by teleconference.

The audio for this meeting is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also be
heard at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area).
If the live audio is unavailable via one of these channels, members of the public should try one of the other
channels.

Members of the public who would like to offer public comment on the items listed on the agenda should call 1 669 254 5252
and use Meeting ID No. 161 586 7607 and then press #. Press # again when prompted for participant ID. Once admitted into
the meeting, press *9 to request to speak.

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunication Relay Services
for the hearing impaired, please see the information located at the end of this agenda.

 Submit written comment at LACouncilComment.com


Note: For information regarding the Committee and its operations, please contact the Committee Legislative Assistant at the
phone number and/or email address listed above. The Legislative Assistant may answer questions and provide materials and
notice of matters scheduled before the City Council. Sign Language Interpreters, Communication Access Real­Time
Transcription (CART), Assistive Listening Devices, or other auxiliary aids and/or services may be provided upon request. To
ensure availability, you are advised to make your request at least 72 hours prior to the meeting/event you wish to attend. Due
to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly recommended. For
additional information, please contact the Legislative Assistant listed above.

Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require
you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information is
available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT
to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly recommended. For
additional information, please contact the Legislative Assistant listed above.

Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require
you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information is
available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT


ITEM(S)

 (1) 23­1200­S8
 Communication from the Mayor relative to the appointment of Rasha
 Shields to the Board of Police Commissioners.
 Financial Disclosure Statement: Pending
 Background Check: Completed

 Community Impact Statement: None submitted

 APPROVED Communication from the Mayor dated February 10, 2023 – (4) Yes; (1)
 No: Soto­Martinez
 (2) 23­1200­S9
 Communication from the Mayor relative to the appointment of Dr. Erroll
 Southers to the Board of Police Commissioners.
 Financial Disclosure Statement: Pending
 Background Check: Pending

 Community Impact Statement: None submitted

 APPROVED Communication from the Mayor dated February 10, 2023 – (5) Yes
 (3) 22­0968­S1
 Board of Police Commissioners report relative to a transfer of ownership of
 the Official Police Garage operated by Quick Silver Towing, Inc., to Tracy
 Judge, for Service Area 8.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 APPROVED Board of Police Commissioners report dated March 2, 2023 – (5) Yes
 (4) 12­0122­S1
 City Administrative Officer report relative to a proposed contract
 with CentralSquare Technologies, LLC, to provide a web­based alarm
 management system including billing and collection services.
 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 APPROVED Board of Police Commissioners report dated March 2, 2023 – (5) Yes
(4) 12­0122­S1
 City Administrative Officer report relative to a proposed contract
 with CentralSquare Technologies, LLC, to provide a web­based alarm
 management system including billing and collection services.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ APRIL 17, 2023


 (LAST DAY FOR COUNCIL ACTION ­ APRIL 14, 2023)


 (This item is referred to the Public Safety, Personnel, Audits, and
 Hiring and Budget, Finance, and Innovation Committees)

 APPROVED City Administrative Officer report dated February 16, 2023 – (5) Yes
(5) 22­1148
 City Administrative Officer report, Communication from the Mayor and
 Resolutions relative to the California Violence, Intervention and Prevention
 grant award for Fiscal Years 2022­23, 2023­24 and 2024­25; and related
 matters.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 (This item is referred to the Public Safety and Budget, Finance and
 Innovation Committees)

 APPROVED City Administrative Officer report dated March 2, 2023 and
 Communication from the Mayor dated September 29, 2022 – (5) Yes
(6) 22­1481
 City Administrative Officer and Board of Police Commissioners reports
 relative to the Fiscal Year 2022 Body­Worn Camera (BWC) Policy and
 Implementation Program to Support Law Enforcement Agencies grant
 award for the BWC Footage for Training and Constitutional Policing
 Demonstration Project.
 (This item is referred to the Public Safety and Budget, Finance and
 Innovation Committees)

 APPROVED City Administrative Officer report dated March 2, 2023 and
 Communication from the Mayor dated September 29, 2022 – (5) Yes
(6) 22­1481
 City Administrative Officer and Board of Police Commissioners reports
 relative to the Fiscal Year 2022 Body­Worn Camera (BWC) Policy and
 Implementation Program to Support Law Enforcement Agencies grant
 award for the BWC Footage for Training and Constitutional Policing
 Demonstration Project.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes


 Community Impact Statement: None submitted

 APPROVED City Administrative Officer report dated February 17, 2023 and Board of
 Police Commissioners report dated November 22, 2022 – (4) Yes; (1) No: Soto­
 Martinez
(7) 22­1481­S1
 City Administrative Officer and Board of Police Commissioners reports
 relative to the Fiscal Year 2022 Body­Worn Camera Policy and
 Implementation Program to Support Law Enforcement Agencies grant
 award for the Digital Evidence Management and Integration Demonstration
 Projects.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Administrative Officer report dated February 17, 2023 and Board of
 Police Commissioners report dated January 24, 2023 – (5) Yes
(8) 22­1442
 City Administrative Officer report and Communications from the Mayor
 relative to accepting the 2022­23 Juvenile Justice Crime Prevention Act
 grant award from the County of Los Angeles Probation Department, to
 support the Juvenile Re­Entry Partnership Program.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted
 City Administrative Officer report and Communications from the Mayor
 relative to accepting the 2022­23 Juvenile Justice Crime Prevention Act
 grant award from the County of Los Angeles Probation Department, to
 support the Juvenile Re­Entry Partnership Program.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 (This item is referred to the Public Safety and Budget, Finance and
 Innovation Committees)

 APPROVED City Administrative Officer report dated March 3, 2023 – (5) Yes
(9) 22­1042
 Los Angeles Police Department report relative to the release and use of
 overtime funds allocated for A Bridge Home and other homeless housing
 sites.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 (Public Safety Committee approved this matter on December 7,
 2022)

 APPROVED Los Angeles Police Department report dated September 7, 2022 AS
 AMENDED – (4) Yes; (1) No: Soto­martinez
(10) 23­0214
 Motion (Raman – Rodriguez) relative to an overview of existing plans to
 manage weather­related emergencies with distributed impacts across the
 City; and preparing for and responding after an emergency; and related
 matters.

 Community Impact Statement: None submitted

 APPROVED Motion (Raman – Rogriguez) – (5) Yes
(11) 21­1320­S1
 City Administrative Officer (CAO) report and Communication from the
 Mayor relative to budget modifications and contracting authorities for the
 Urban Areas Security Initiative grants for Fiscal Years 2020 and 2021.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted
 (11) 21­1320­S1
 City Administrative Officer (CAO) report and Communication from the
 Mayor relative to budget modifications and contracting authorities for the
 Urban Areas Security Initiative grants for Fiscal Years 2020 and 2021.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 (Referred to the Public Safety and Personnel, Audits, and Hiring
 Committees)

 APPROVED City Administrative Officer report dated March 8, 2023 and
 Communication from the Mayor dated February 13, 2023 – (5) Yes
 (12) 20­1611
 City Administrative Officer report relative to a continuation of grant funds for
 the Fiscal Year 2020 Port Security Grant Program.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Administrative Officer report dated March 8, 2023 – (5) Yes
 (13) 23­0268
 City Administrative Officer report relative to the Fiscal Year 2021 High
 Frequency Communications Equipment Program grant award for the Los
 Angeles Fire Department

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Administrative Officer report dated March 8, 2023 – (5) Yes


If you challenge this Committee's action(s) in court, you may be limited to raising only those issues you or someone else raised at
the public hearing described in this notice, or in written correspondence delivered to the City Clerk at or prior to, the public hearing.
Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the
administrative record.

Materials relative to items on this agenda can be obtained from the Office of the City Clerk's Council File Management System, at
lacouncilfile.com by entering the Council File number listed immediately following the item number (e.g., 00­0000).
 Community Impact Statement: None submitted

 APPROVED City Administrative Officer report dated March 8, 2023 – (5) Yes


If you challenge this Committee's action(s) in court, you may be limited to raising only those issues you or someone else raised at
the public hearing described in this notice, or in written correspondence delivered to the City Clerk at or prior to, the public hearing.
Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the
administrative record.

Materials relative to items on this agenda can be obtained from the Office of the City Clerk's Council File Management System, at
lacouncilfile.com by entering the Council File number listed immediately following the item number (e.g., 00­0000).

Telecommunication Relay Services

Telephone communication is one of the most important forms of communication in society today. Due to advancements in
technology, telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and
individuals with a speech disability are following these trends and are rapidly migrating to more advanced telecommunications
methods, both for peer­to­peer and third­party telecommunications relay service (TRS) communications.

Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and
receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or
long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a
state or a federal fund. There is no cost to the TRS user.

What forms of TRS are available?There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the CA is a telemarketer. If you hear, "Hello. This is the relay
service .. . " when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is
deaf, hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit
theFCC's Disability Rights Office website.