Housing and Homelessness — Los Angeles, CA
Date: 2023-11-01
Time: 14:30

Please Note Public Comment Will Be Taken In­Person Only.


 HOUSING AND HOMELESSNESS

 WEDNESDAY, NOVEMBER 1, 2023 ­ 2:30 PM

 JOHN FERRARO COUNCIL CHAMBER
 ROOM 340, CITY HALL
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER NITHYA RAMAN, CHAIR
 COUNCILMEMBER BOB BLUMENFIELD, VICE CHAIR
 COUNCILMEMBER MARQUEECE HARRIS­DAWSON
 COUNCILMEMBER MONICA RODRIGUEZ
 COUNCILMEMBER JOHN S. LEE


 (Andrew Suh – Legislative Assistant – (213) 978­1072 or
 Clerk.HousingandHomelessness@lacity.org)

 Submit written comment at LACouncilComment.com

The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.

The Committee will take public comment from members of the public in­person only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT


ITEM(S)

 (1) 23­0426
 LAHD report relative to creating a comprehensive, multilingual online
 housing search and application system.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 (2) 22­1324
(1) 23­0426
 LAHD report relative to creating a comprehensive, multilingual online
 housing search and application system.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(2) 22­1324
 CD 7 Board of Police Commissioners and City Administrative Officer (CAO)
 reports relative to the Pilot RV­to­Home Program in Council District Seven,
 and a comprehensive citywide strategy for people experiencing
 recreational vehicular homelessness, and the determination of an
 abandoned vehicle.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted


(3) 23­0652­S2
 CAO reports relative to the Homelessness Emergency Declaration 2023­
 24 First Quarterly Report and Supplemental. (Continued from Housing
 and Homelessness Committee meeting of October 18, 2023)

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted


(4) 12­1690­S18
 Los Angeles Homeless Services Authority (LAHSA) report relative to the
 Winter Shelter Program.

 Community Impact Statement: Yes
 For: Studio City Neighborhood Council




(5) 23­0670­S1
 Communication from the Mayor relative to the proposed design,
 implementation and evaluation of a pilot program for expenditure of Opioid
 and Tobacco settlement funds. (Continued from Housing and
 Homelessness Committee meeting of October 18, 2023)

 Fiscal Impact Statement: No
(5) 23­0670­S1
 Communication from the Mayor relative to the proposed design,
 implementation and evaluation of a pilot program for expenditure of Opioid
 and Tobacco settlement funds. (Continued from Housing and
 Homelessness Committee meeting of October 18, 2023)

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 (This matter is referred to Housing and Homelessness, Budget,
 Finance and Innovation, and Neighborhoods and Community
 Enrichment Committees)


(6) 17­1352­S1
 LAHD report relative to a request for authority to accept and expend the
 2023 Community Development Grant from First Citizens Bank for the Low
 Income Purchase Assistance Homeownership Program, and to apply for a
 seventh grant in 2024.

 Fiscal Impact Statement: Yes


(7) 20­1524­S6
 CD 6 Motion (Padilla – Blumenfield) relative to a transfer of funds within the
 Homeless Housing, Assistance and Prevention Round 3 (HHAP­3)­ Fund
 to be used for Hope the Mission multi­disciplinary teams in Council District
 Six.

 Community Impact Statement: None submitted


(8) 23­0890
 Motion (Blumenfield ­ Park ­ Krekorian) relative to instructing the Chief
 Legislative Analyst (CLA), with the assistance of the CAO and the LAHD,
 to conduct and/or hire an organization to conduct a performance evaluation
 on the administration of programs and delivery of homeless services by the
 LAHSA.

 Community Impact Statement: None submitted


(9) 23­1054
 Motion (Blumenfield – Raman – Park) relative to instructing the CAO and
 CLA to report on methodology to determine adequate level of service for
 people experiencing homelessness in the City, and assessment tools or
 methodology for prioritizing this population for City or County shelters and
 services.
 LAHSA.

 Community Impact Statement: None submitted


(9) 23­1054
 Motion (Blumenfield – Raman – Park) relative to instructing the CAO and
 CLA to report on methodology to determine adequate level of service for
 people experiencing homelessness in the City, and assessment tools or
 methodology for prioritizing this population for City or County shelters and
 services.

 Community Impact Statement: None submitted


(10) 23­0844
 Motion (Blumenfield – Yaroslavsky) relative to instructing the CAO and the
 LAHD, with the assistance of LAHSA and the CLA, to provide
 recommended language to add a "Good Neighbor" policy to interim
 housing site leases and contracts, and related matters.

 Community Impact Statement: None submitted


(11) 23­0877
 Motion (Park – Blumenfield) relative to instructing the CLA, with
 the assistance of the CAO and LAHD, to negotiate with the County of Los
 Angeles to amend the LAHSA Joint Powers Authority to
 require LAHSA to present their full budget, inclusive of all federal, State,
 County, local, and private funding, to the City on an annual basis, with
 details regarding services to be provided, sources of funds,
 and performances measures.

 Community Impact Statement: None submitted


(12) 20­0407­S1
 CD 5 Motion (Soto­Martinez – Hernandez) relative to requesting the City Attorney
 to draft an ordinance disallowing rent increases for units covered under the
 Rent Stabilization Ordinance until July 31, 2024.

 Community Impact Statement: None submitted


(13) 23­1206
 CD 5 Motion (Yaroslavsky ­ Blumenfield) relative to directing the Bureau of Street
 Services, the Bureau of Sanitation, and the Los Angeles Department of
 Water and Power to report on their utilization of the properties located at
 11165 Missouri Avenue, 11168 Missouri Avenue, and 11171 Nebraska
 Avenue, respectively, including the required ingress and egress for staff
 and vehicles on­site, and related matters. (This matter is referred to the
 Housing and Homelessness and Public Works Committees)

 Community Impact Statement: None submitted
 (13) 23­1206
 CD 5 Motion (Yaroslavsky ­ Blumenfield) relative to directing the Bureau of Street
 Services, the Bureau of Sanitation, and the Los Angeles Department of
 Water and Power to report on their utilization of the properties located at
 11165 Missouri Avenue, 11168 Missouri Avenue, and 11171 Nebraska
 Avenue, respectively, including the required ingress and egress for staff
 and vehicles on­site, and related matters. (This matter is referred to the
 Housing and Homelessness and Public Works Committees)

 Community Impact Statement: None submitted




SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS

Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.

COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE

https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure

SPECIAL ACCOMMODATION

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.

NOTICE TO PAID REPRESENTATIVES

If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.

EXHAUSTION OF ADMINISTRATIVE REMEDIES

A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.

TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS

Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­
generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.

What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.

TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS

Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­
generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.

What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.

Please Note Public Comment Will Be Taken In­Person Only.


 JOURNAL – HOUSING AND HOMELESSNESS

 WEDNESDAY, NOVEMBER 1, 2023 ­ 2:30 PM

 JOHN FERRARO COUNCIL CHAMBER
 ROOM 340, CITY HALL
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER NITHYA RAMAN, CHAIR
 COUNCILMEMBER BOB BLUMENFIELD, VICE CHAIR
 COUNCILMEMBER MARQUEECE HARRIS­DAWSON
 COUNCILMEMBER MONICA RODRIGUEZ
 COUNCILMEMBER JOHN S. LEE


 (Luigi Verano – Legislative Assistant – (213) 978­1082 or
 Clerk.HousingandHomelessness@lacity.org)

 Submit written comment at LACouncilComment.com

The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.

The Committee will take public comment from members of the public in­person only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT


ITEM(S)

 (1) 23­0426
 LAHD report relative to creating a comprehensive, multilingual online
 housing search and application system.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED Los Angeles Housing Department report October 10, 2023, AS
 AMENDED – (5) Yes
(1) 23­0426
 LAHD report relative to creating a comprehensive, multilingual online
 housing search and application system.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED Los Angeles Housing Department report October 10, 2023, AS
 AMENDED – (5) Yes
(2) 22­1324
 CD 7 Board of Police Commissioners and City Administrative Officer (CAO)
 reports relative to the Pilot RV­to­Home Program in Council District Seven,
 and a comprehensive citywide strategy for people experiencing
 recreational vehicular homelessness, and the determination of an
 abandoned vehicle.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Administrative Officer report dated October 12, 2023, AS AMENDED
 – (4) Yes; Absent: Lee
(3) 23­0652­S2
 CAO reports relative to the Homelessness Emergency Declaration 2023­
 24 First Quarterly Report and Supplemental. (Continued from Housing
 and Homelessness Committee meeting of October 18, 2023)

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 CONTINUED to a date to be determined
(4) 12­1690­S18
 Los Angeles Homeless Services Authority (LAHSA) report relative to the
 Winter Shelter Program.

 Community Impact Statement: Yes
 For: Studio City Neighborhood Council



 APPROVED Los Angeles Homeless Services Authority report dated August 29, 2023,
 AS AMENDED – (5) Yes
(5) 23­0670­S1
 Winter Shelter Program.

 Community Impact Statement: Yes
 For: Studio City Neighborhood Council



 APPROVED Los Angeles Homeless Services Authority report dated August 29, 2023,
 AS AMENDED – (5) Yes
(5) 23­0670­S1
 Communication from the Mayor relative to the proposed design,
 implementation and evaluation of a pilot program for expenditure of Opioid
 and Tobacco settlement funds. (Continued from Housing and
 Homelessness Committee meeting of October 18, 2023)

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 (This matter is referred to Housing and Homelessness, Budget,
 Finance and Innovation, and Neighborhoods and Community
 Enrichment Committees)

 CONTINUED to a date to be determined
(6) 17­1352­S1
 LAHD report relative to a request for authority to accept and expend the
 2023 Community Development Grant from First Citizens Bank for the Low
 Income Purchase Assistance Homeownership Program, and to apply for a
 seventh grant in 2024.

 Fiscal Impact Statement: Yes

 APPROVED Los Angeles Housing Department report dated October 19, 2023 – (5)
 Yes
(7) 20­1524­S6
 CD 6 Motion (Padilla – Blumenfield) relative to a transfer of funds within the
 Homeless Housing, Assistance and Prevention Round 3 (HHAP­3)­ Fund
 to be used for Hope the Mission multi­disciplinary teams in Council District
 Six.

 Community Impact Statement: None submitted

 APPROVED Motion (Padilla – Blumenfield) – (5) Yes
(8) 23­0890
 Motion (Blumenfield ­ Park ­ Krekorian) relative to instructing the Chief
 Legislative Analyst (CLA), with the assistance of the CAO and the LAHD,
 to conduct and/or hire an organization to conduct a performance evaluation
 on the administration of programs and delivery of homeless services by the
 LAHSA.
 to be used for Hope the Mission multi­disciplinary teams in Council District
 Six.

 Community Impact Statement: None submitted

 APPROVED Motion (Padilla – Blumenfield) – (5) Yes
(8) 23­0890
 Motion (Blumenfield ­ Park ­ Krekorian) relative to instructing the Chief
 Legislative Analyst (CLA), with the assistance of the CAO and the LAHD,
 to conduct and/or hire an organization to conduct a performance evaluation
 on the administration of programs and delivery of homeless services by the
 LAHSA.

 Community Impact Statement: None submitted

 APPROVED Motion (Blumenfield – Park – Krekorian) – (5) Yes
(9) 23­1054
 Motion (Blumenfield – Raman – Park) relative to instructing the CAO and
 CLA to report on methodology to determine adequate level of service for
 people experiencing homelessness in the City, and assessment tools or
 methodology for prioritizing this population for City or County shelters and
 services.

 Community Impact Statement: None submitted

 APPROVED Motion (Blumenfield – Raman – Park) – (5) Yes
(10) 23­0844
 Motion (Blumenfield – Yaroslavsky) relative to instructing the CAO and the
 LAHD, with the assistance of LAHSA and the CLA, to provide
 recommended language to add a "Good Neighbor" policy to interim
 housing site leases and contracts, and related matters.

 Community Impact Statement: None submitted

 APPROVED Motion (Blumenfield – Yaroslavsky), AS AMENDED – (5) Yes
(11) 23­0877
 Motion (Park – Blumenfield) relative to instructing the CLA, with
 the assistance of the CAO and LAHD, to negotiate with the County of Los
 Angeles to amend the LAHSA Joint Powers Authority to
 require LAHSA to present their full budget, inclusive of all federal, State,
 County, local, and private funding, to the City on an annual basis, with
 details regarding services to be provided, sources of funds,
 and performances measures.

 Community Impact Statement: None submitted

 APPROVED Motion (Park – Blumenfield), AS AMENDED – (5) Yes
(12) 20­0407­S1
 CD 5 Motion (Soto­Martinez – Hernandez) relative to requesting the City Attorney
 to draft an ordinance disallowing rent increases for units covered under the
 require LAHSA to present their full budget, inclusive of all federal, State,
 County, local, and private funding, to the City on an annual basis, with
 details regarding services to be provided, sources of funds,
 and performances measures.

 Community Impact Statement: None submitted

 APPROVED Motion (Park – Blumenfield), AS AMENDED – (5) Yes
 (12) 20­0407­S1
 CD 5 Motion (Soto­Martinez – Hernandez) relative to requesting the City Attorney
 to draft an ordinance disallowing rent increases for units covered under the
 Rent Stabilization Ordinance until July 31, 2024.

 Community Impact Statement: None submitted

 APPROVED Motion (Soto­Martinez – Hernandez), AS AMENDED – (3) Yes; (2) No:
 Rodriguez, Lee
 (13) 23­1206
 CD 5 Motion (Yaroslavsky ­ Blumenfield) relative to directing the Bureau of Street
 Services, the Bureau of Sanitation, and the Los Angeles Department of
 Water and Power to report on their utilization of the properties located at
 11165 Missouri Avenue, 11168 Missouri Avenue, and 11171 Nebraska
 Avenue, respectively, including the required ingress and egress for staff
 and vehicles on­site, and related matters. (This matter is referred to the
 Housing and Homelessness and Public Works Committees)

 Community Impact Statement: None submitted

 APPROVED Motion (Yaroslavsky – Blumenfield) – (5) Yes


SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS

Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.

COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE

https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure

SPECIAL ACCOMMODATION

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.
public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.

COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE

https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure

SPECIAL ACCOMMODATION

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.

NOTICE TO PAID REPRESENTATIVES

If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.

EXHAUSTION OF ADMINISTRATIVE REMEDIES

A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.

TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS

Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­
generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.

What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.