Trade, Travel and Tourism Committee — Los Angeles, CA
Date: 2024-10-15
Time: 14:00

Please Note Public Comment Will Be Taken In­Person Only.


 TRADE, TRAVEL AND TOURISM COMMITTEE

 TUESDAY, OCTOBER 15, 2024 ­ 2:00 PM

 ROOM 401, CITY HALL
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER TRACI PARK, CHAIR
 COUNCILMEMBER TIM McOSKER
 COUNCILMEMBER KEVIN DE LEÓN
 COUNCILMEMBER CURREN D. PRICE, JR.
 COUNCILMEMBER HUGO SOTO­MARTINEZ


 (Heleen Ramirez, Legislative Assistant ­ (213) 978­1081 or heleen.ramirez@lacity.org)

 Submit written comment at LACouncilComment.com

The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.

The Committee will take public comment from members of the public in­person only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.

Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional
languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as
possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT


ITEM(S)

 (1) 17­0276­S10
 Board of Airport Commissioners report relative to Board Resolution No.
 27978 to approve the Second Amendment to Contract DA­5322 with Los
 Angeles Gateway Partners, for the Landside Access Modernization
 Program's Consolidated Rent­A­Car Facility Project and repurpose the
 same amount to the Owner's Project Contingency; and administrative
 exemption from the requirements of the California Environmental Quality
 Act (CEQA) pursuant to Article II, Section 2(i) of the City of Los Angeles
 CEQA Guidelines.
ITEM(S)

(1) 17­0276­S10
 Board of Airport Commissioners report relative to Board Resolution No.
 27978 to approve the Second Amendment to Contract DA­5322 with Los
 Angeles Gateway Partners, for the Landside Access Modernization
 Program's Consolidated Rent­A­Car Facility Project and repurpose the
 same amount to the Owner's Project Contingency; and administrative
 exemption from the requirements of the California Environmental Quality
 Act (CEQA) pursuant to Article II, Section 2(i) of the City of Los Angeles
 CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ NOVEMBER 1, 2024


 (LAST DAY FOR COUNCIL ACTION ­ NOVEMBER 1, 2024)


(2) 24­1186
 Board of Airport Commissioners report relative to Board Resolution No.
 27994 to approve the premier passenger lounge space lease with Virgin
 Atlantic Airways Limited at the Los Angeles International Airport; and
 categorical exemption from the requirements of the California
 Environmental Quality Act (CEQA) pursuant to Article III, Class 1(1) and
 1(18)(c) of the City of Los Angeles CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ NOVEMBER 1, 2024


 (LAST DAY FOR COUNCIL ACTION ­ NOVEMBER 1, 2024)


(3) 24­1187
 Board of Airport Commissioners report relative to Board Resolution No.
 27995 to approve the award of a 12­year Common­Use Passenger
 Lounge Concession Agreement to AD Partnership LLC, to cover the
 development and operation of a new common use passenger lounge in the
 Tom Bradley International Terminal at Los Angeles International Airport; and
 categorical exemption from the requirements of the California
 Environmental Quality Act (CEQA) pursuant to Article III, Class 1(18)(c) of
 the City of Los Angeles CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted
 27995 to approve the award of a 12­year Common­Use Passenger
 Lounge Concession Agreement to AD Partnership LLC, to cover the
 development and operation of a new common use passenger lounge in the
 Tom Bradley International Terminal at Los Angeles International Airport; and
 categorical exemption from the requirements of the California
 Environmental Quality Act (CEQA) pursuant to Article III, Class 1(18)(c) of
 the City of Los Angeles CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ NOVEMBER 1, 2024


 (LAST DAY FOR COUNCIL ACTION ­ NOVEMBER 1, 2024)


(4) 12­0743
 CD 15 Board of Harbor Commissioners report relative to Board Resolution No.
 24­10428 to approve the proposed 5th Amendment to Permit No. 899
 (P899) with Pacific Battleship Center, a museum and educational facility
 commonly referred to as the USS Iowa; and administrative and categorical
 exemption from the requirements of the California Environmental Quality
 Act (CEQA) pursuant to Article II, Section 2(i) and Article III, Class 4(8) of
 the City of Los Angeles CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ NOVEMBER 7, 2024


 (LAST DAY FOR COUNCIL ACTION ­ NOVEMBER 6, 2024)


(5) 24­1155
 CD 15 Board of Harbor Commissioners report relative to Board Resolution No.
 24­10405 approving Foreign­Trade Zone (FTZ) Operating Agreement No.
 24­10040 with H. Rauvel, Inc., dba Nova Container Freight Station, FTZ
 202, Site 36; and administrative exemption from the requirements of the
 California Environmental Quality Act (CEQA) under Article II, Section 2(f) of
 the Los Angeles City CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ NOVEMBER 25, 2024


 (LAST DAY FOR COUNCIL ACTION ­ NOVEMBER 22, 2024)
 California Environmental Quality Act (CEQA) under Article II, Section 2(f) of
 the Los Angeles City CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ NOVEMBER 25, 2024


 (LAST DAY FOR COUNCIL ACTION ­ NOVEMBER 22, 2024)


 (6) 24­1226
 CD 15 Board of Harbor Commissioners report relative to Board Resolution No.
 24­10402 to approve the proposed First Amendment to Agreement No.
 22­9850 with Union Pacific Railroad Company (UP), to design and
 manufacture a Zero­Emissions Switcher Locomotive for a demonstration
 project; and administrative exemption from the requirements of the
 California Environmental Quality Act (CEQA) pursuant to Article II, Section
 2(f) of the City of Los Angeles CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ DECEMBER 7, 2024


 (LAST DAY FOR COUNCIL ACTION ­ DECEMBER 6, 2024)


 (7) 23­1027­S4
 City Attorney report and draft Ordinance relative to amending the Los
 Angeles Administrative Code to add a new exemption for the Harbor
 Department's Foreign Trade Zone Agreements.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted




SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS

Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the
SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS

Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.

COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE

https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure

SPECIAL ACCOMMODATION

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1122. For Telecommunications Relay Service for the
hearing impaired, please see the information below.

NOTICE TO PAID REPRESENTATIVES

If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.

EXHAUSTION OF ADMINISTRATIVE REMEDIES

A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.

TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS

Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­
generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.

What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.

Please Note Public Comment Will Be Taken In­Person Only.


 JOURNAL – TRADE, TRAVEL AND TOURISM COMMITTEE

 TUESDAY, OCTOBER 15, 2024 ­ 2:00 PM

 ROOM 401, CITY HALL
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER TRACI PARK, CHAIR
 COUNCILMEMBER TIM McOSKER
 COUNCILMEMBER KEVIN DE LEÓN
 COUNCILMEMBER CURREN D. PRICE, JR.
 COUNCILMEMBER HUGO SOTO­MARTINEZ


 (Heleen Ramirez, Legislative Assistant — (213) 978­1081 or heleen.ramirez@lacity.org)

 Submit written comment at LACouncilComment.com

The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.

The Committee will take public comment from members of the public in­person only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.

Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional
languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as soon as
possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT


ITEM(S)

 (1) 17­0276­S10
 Board of Airport Commissioners report relative to Board Resolution No.
 27978 to approve the Second Amendment to Contract DA­5322 with Los
 Angeles Gateway Partners, for the Landside Access Modernization
 Program's Consolidated Rent­A­Car Facility Project and repurpose the
 same amount to the Owner's Project Contingency; and administrative
 exemption from the requirements of the California Environmental Quality
 Act (CEQA) pursuant to Article II, Section 2(i) of the City of Los Angeles
 CEQA Guidelines.
ITEM(S)

(1) 17­0276­S10
 Board of Airport Commissioners report relative to Board Resolution No.
 27978 to approve the Second Amendment to Contract DA­5322 with Los
 Angeles Gateway Partners, for the Landside Access Modernization
 Program's Consolidated Rent­A­Car Facility Project and repurpose the
 same amount to the Owner's Project Contingency; and administrative
 exemption from the requirements of the California Environmental Quality
 Act (CEQA) pursuant to Article II, Section 2(i) of the City of Los Angeles
 CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 APPROVED Board of Airport Commissioners report dated 08­05­2024 – (4) Yes; (1)
 Absent: De Leon
(2) 24­1186
 Board of Airport Commissioners report relative to Board Resolution No.
 27994 to approve the premier passenger lounge space lease with Virgin
 Atlantic Airways Limited at the Los Angeles International Airport; and
 categorical exemption from the requirements of the California
 Environmental Quality Act (CEQA) pursuant to Article III, Class 1(1) and
 1(18)(c) of the City of Los Angeles CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 APPROVED Board of Airport Commissioners report dated 08­05­2024 – (4) Yes; (1)
 Absent: De Leon
(3) 24­1187
 Board of Airport Commissioners report relative to Board Resolution No.
 27995 to approve the award of a 12­year Common­Use Passenger
 Lounge Concession Agreement to AD Partnership LLC, to cover the
 development and operation of a new common use passenger lounge in the
 Tom Bradley International Terminal at Los Angeles International Airport; and
 categorical exemption from the requirements of the California
 Environmental Quality Act (CEQA) pursuant to Article III, Class 1(18)(c) of
 the City of Los Angeles CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 APPROVED Board of Airport Commissioners report dated 08­05­2024 – (4) Yes; (1)
 Absent: De Leon
 categorical exemption from the requirements of the California
 Environmental Quality Act (CEQA) pursuant to Article III, Class 1(18)(c) of
 the City of Los Angeles CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 APPROVED Board of Airport Commissioners report dated 08­05­2024 – (4) Yes; (1)
 Absent: De Leon
(4) 12­0743
 CD 15 Board of Harbor Commissioners report relative to Board Resolution No.
 24­10428 to approve the proposed 5th Amendment to Permit No. 899
 (P899) with Pacific Battleship Center, a museum and educational facility
 commonly referred to as the USS Iowa; and administrative and categorical
 exemption from the requirements of the California Environmental Quality
 Act (CEQA) pursuant to Article II, Section 2(i) and Article III, Class 4(8) of
 the City of Los Angeles CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ NOVEMBER 7, 2024


 (LAST DAY FOR COUNCIL ACTION ­ NOVEMBER 6, 2024)


 APPROVED Board of Harbor Commissioners report dated 10­08­2024 – (4) Yes; (1)
 Absent: De Leon
(5) 24­1155
 CD 15 Board of Harbor Commissioners report relative to Board Resolution No.
 24­10405 approving Foreign­Trade Zone (FTZ) Operating Agreement No.
 24­10040 with H. Rauvel, Inc., dba Nova Container Freight Station, FTZ
 202, Site 36; and administrative exemption from the requirements of the
 California Environmental Quality Act (CEQA) under Article II, Section 2(f) of
 the Los Angeles City CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 APPROVED Board of Harbor Commissioners report dated 09­24­2024 – (4) Yes; (1)
 Absent: De Leon
(6) 24­1226
 CD 15 Board of Harbor Commissioners report relative to Board Resolution No.
 24­10402 to approve the proposed First Amendment to Agreement No.
 22­9850 with Union Pacific Railroad Company (UP), to design and
 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 APPROVED Board of Harbor Commissioners report dated 09­24­2024 – (4) Yes; (1)
 Absent: De Leon
 (6) 24­1226
 CD 15 Board of Harbor Commissioners report relative to Board Resolution No.
 24­10402 to approve the proposed First Amendment to Agreement No.
 22­9850 with Union Pacific Railroad Company (UP), to design and
 manufacture a Zero­Emissions Switcher Locomotive for a demonstration
 project; and administrative exemption from the requirements of the
 California Environmental Quality Act (CEQA) pursuant to Article II, Section
 2(f) of the City of Los Angeles CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ DECEMBER 7, 2024


 (LAST DAY FOR COUNCIL ACTION ­ DECEMBER 6, 2024)


 APPROVED Board of Harbor Commissioners report dated 10­08­2024 – (4) Yes; (1)
 Absent: De Leon
 (7) 23­1027­S4
 City Attorney report and draft Ordinance relative to amending the Los
 Angeles Administrative Code to add a new exemption for the Harbor
 Department's Foreign Trade Zone Agreements.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 (Ad Hoc Committee on City Governance Reform waived
 consideration of the above matter)


 APPROVED Draft Ordinance and City Attorney report dated 08­22­2024 – (4) Yes; (1)
 Absent: De Leon


SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS
 APPROVED Draft Ordinance and City Attorney report dated 08­22­2024 – (4) Yes; (1)
 Absent: De Leon


SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS

Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.

COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE

https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure

SPECIAL ACCOMMODATION

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1122. For Telecommunications Relay Service for the
hearing impaired, please see the information below.

NOTICE TO PAID REPRESENTATIVES

If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.

EXHAUSTION OF ADMINISTRATIVE REMEDIES

A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.

TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS

Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­
generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.

What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.
cost to the TRS user.

What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.