Police Commission — Burlington, VT
Date: 2026-05-26
Time: 18:00

Police Commission

 Tuesday, May 26, 2026, 6:00 PM, Zoom/Contois Auditorium

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1. Agenda
  1.1. Call to Order
  1.2. Roll Call and Determination of Quorum
  1.3. Additions or Modifications to Agenda

2. Adopt Minutes
  2.1. Motion to adopt previous meeting's minutes

3. Public Comment (Time Limited: 10 Minutes)
  3.1. The public is invited to address the Commission

4. Police Department Business (Time Limited: 20 Minutes)
  4.1. Chief's Report

5. Commission Business (Time Limited 90 Minutes)
  5.1. Committee Reports from All Committees
 Complaints Committee - General Info
 Animal Control Committee
  5.2. Bylaws Discussion, Finalization
  5.3. Invitation Letter to Mayor and Council President
  5.4. Council President Traverse
  5.5. DD45 Discussion
  5.6. Commissioner Cox
  5.7. Resolution re: Commission Audit Authority Resolution

6. Commendations

7. Announcement of Next Meeting Date - 6/23/26

8. Proposed Executive Session
  8.1. Proposed Executive Session- Discussion of Personnel Discipline Matter and Use of Force
  Complaint

9. Adjournment
  9.1. Motion to Adjourn

10. Informational and Non-Discrimination Statements
  Subject 10.1. This agenda is available in alternative formats upon request. For more
 information on access, call Lori Olberg, Licensing, Voting and Records
 Coordinator (802-865-7136)(TTY 802-865-7142). Persons with disabilities
 who require assistance or special arrangements to participate are encouraged
 to contact 802-865-7000 (voice) or 802-865-7142 (TTY) at least 72 hours in
 advance so that proper arrangements can be made. This meeting will also air
 on Town Meeting TV the Wednesday after the meeting, starting at 8:00 pm and
 repeating at 1:00 am and 7:00 am the following day. The City of Burlington will
 not tolerate unlawful harassment or discrimination on the basis of political or
 religious affiliation, race, color, national origin, place of birth, ancestry, age,
 sex, sexual orientation, gender identity, marital status, veteran status,
 disability, HIV positive status, crime victim status or genetic information.
  Meeting May 26, 2026 - Police Commission Meeting - Tuesday, May 26, 2026, 6:00 PM,
 Zoom/Contois Auditorium
  Category 10. Informational and Non-Discrimination Statements
  Department Council and Board


  Type

Police Commission

 Tuesday, May 26, 2026, 6:00 PM, Zoom/Contois Auditorium

Join from PC, Mac, iPad, or Android:
https://us02web.zoom.us/j/87683690786

Phone one-tap:
+16465588656,,87683690786# US (New York)
+16469313860,,87683690786# US

Join via audio:
+1 646 558 8656 US (New York)
+1 646 931 3860 US
+1 301 715 8592 US (Washington DC)
+1 305 224 1968 US
+1 309 205 3325 US
+1 312 626 6799 US (Chicago)
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 360 209 5623 US
+1 386 347 5053 US
+1 507 473 4847 US
+1 564 217 2000 US
+1 669 444 9171 US
+1 669 900 9128 US (San Jose)
+1 689 278 1000 US
+1 719 359 4580 US
+1 253 205 0468 US
Webinar ID: 876 8369 0786
International numbers available: https://us02web.zoom.us/u/knaPZxGb3
1. Agenda
  1.1. Call to Order
  1.2. Roll Call and Determination of Quorum
  1.3. Additions or Modifications to Agenda

2. Adopt Minutes
  2.1. Motion to adopt previous meeting's minutes

3. Public Comment (Time Limited: 10 Minutes)
  3.1. The public is invited to address the Commission

4. Police Department Business (Time Limited: 20 Minutes)



 Page 1 of 88
  4.1. Chief's Report

5. Commission Business (Time Limited 90 Minutes)
  5.1. Committee Reports from All Committees
 Complaints Committee - General Info
 Animal Control Committee
  5.2. Bylaws Discussion, Finalization
  5.3. Invitation Letter to Mayor and Council President
  5.4. Council President Traverse
  5.5. DD45 Discussion
  5.6. Commissioner Cox
  5.7. Resolution re: Commission Audit Authority Resolution

6. Commendations

7. Announcement of Next Meeting Date - 6/23/26

8. Proposed Executive Session
  8.1. Proposed Executive Session- Discussion of Personnel Discipline Matter and Use of Force
  Complaint

9. Adjournment
  9.1. Motion to Adjourn

10. Informational and Non-Discrimination Statements
  Subject 10.1. This agenda is available in alternative formats upon request. For more
 information on access, call Lori Olberg, Licensing, Voting and Records
 Coordinator (802-865-7136)(TTY 802-865-7142). Persons with disabilities
 who require assistance or special arrangements to participate are encouraged
 to contact 802-865-7000 (voice) or 802-865-7142 (TTY) at least 72 hours in
 advance so that proper arrangements can be made. This meeting will also air
 on Town Meeting TV the Wednesday after the meeting, starting at 8:00 pm and
 repeating at 1:00 am and 7:00 am the following day. The City of Burlington will
 not tolerate unlawful harassment or discrimination on the basis of political or
 religious affiliation, race, color, national origin, place of birth, ancestry, age,
 sex, sexual orientation, gender identity, marital status, veteran status,
 disability, HIV positive status, crime victim status or genetic information.
  Meeting May 26, 2026 - Police Commission Meeting - Tuesday, May 26, 2026, 6:00 PM,
 Zoom/Contois Auditorium
  Category 10. Informational and Non-Discrimination Statements
  Department Council and Board


  Type




 Page 2 of 88
 Police Commission Special Meeting
 Tuesday, May 12th, 2026
 Remote via Zoom and In-person in Sharon Bushor Conference Room City Hall
 Burlington, Vermont
 DRAFT MINUTES

Members Present: Chair Depper, Commissioner Ginorio
Members Online: Commissioner Cox, Commissioner Finneran, Commissioner Fast,
Commissioner Paul
Staff Present: Interim Chief Burke, Attorney Hayley McClenahan, Command Staff Assistant
Shibe Couchman online.

 1. Agenda
1.1. Call to Order
Meeting called to order at 5:02pm by Commissioner Depper.

1.2. Roll Call and Determination of Quorum
Required quorum present.

1.3. Motions for Additions or Modifications to Agenda (Time Limited: 15 Minutes)
Chair Depper motions to add Commissioner Fast completing her oath for the Police Commission
to the top of the agenda right before the adoption of minutes. Commissioner Ginorio seconds.
Passes unanimously.

  2. Commissioner Fast Commission Swearing-In
Commissioner Fast is virtually sworn in by Chief Burke.

 3. Adopt Minutes
2.1. Motion to Adopt Draft Minutes from April 28th, 2026
Chair Depper moves to adopt, Commissioner Ginorio seconds. Passes unanimously.

 4. Public Forum (Time Limited: 10 Minutes)
4.1. The Public is Invited to Address the Commission
Laura Ullman asks why the meeting is to mostly be in Executive Session. It is clarified that only
personnel issues will be discussed, not the report of the mayor.

 5. Motion to Approve Bylaws as Written
5.1 Bylaws Motion
Commissioner Ginorio brings forward that in section 14.3 the wording may be confusing.
Commissioner Cox says that the last sentence does not make sense to her. Commissioner Cox
motions to add the word “also” into the second sentence, Commissioner Ginorio seconds. Passes
unanimously.




 Page 3 of 88
Commissioner Cox moves to say that instead of saying DD40 and the Complaint Policy of the
day it was adopted, say “will follow Commission Policy and Department Directive”. Chair
Depper seconds. Passes unanimously.

Chair Depper moves to adopt the bylaws as written, with the modifications in mind, as the
Burlington Police Commission Bylaws. Commissioner Ginorio seconds. Passes unanimously.
Written and amended as of May 12th.

 6. Proposed Executive Session
6.1. Proposed Executive Session – Personnel Discussion, March 11th Mutual Aid Response
Motioned by Chair Depper. Seconded by Commissioner Ginorio. Passes unanimously.

  7. Announcement of Next Meeting Date
May 26th, 2026.

 8. Adjournment
8.1. Motion to Adjourn
The Commission adjourned the public meeting at 5:26pm.




 Page 4 of 88
Annual Report
MAY 26, 2026
USE OF FORCE



 Page 5 of 88
 Definitions & Methodology
What is a Use of Force?
According to the BPD’s Department Directive 05 (Use of Force Policy), force is “physical coercion employed by a
law-enforcement officer to compel a person’s compliance with the officer’s instructions. For the purpose of this
policy, this includes all law-enforcement actions beyond compliant handcuffing.”

Where is the data stored?
Since July 2025, Use of Force reports & data have been stored in Axon.
Prior to Axon, BPD has used Valcour, Benchmark, and FACTS dating back to 2012.
Datasets have been combined mostly seamlessly, with a few data points that don’t always translate across
systems.

Person-incidents
Unless otherwise noted, these figures use person-incidents to count uses of force.
If two people are involved in an incident and the police use force against both, it is counted as two uses of force.

Response to Resistance vs. Protocol
For certain incidents (ERU Operations, Drug Sale, Search Warrant, Stolen Vehicle), a use of force such as a
displayed firearm is part of response protocol. Some figures are presented with those incidents separated, where
appropriate. Slides labeled ‘Protocol’ will be looking at those incident types, while those labeled ‘Responses to
Resistance’ will be looking at all others. Some Recovered Property incidents from 2025 were reviewed and
categorized as Stolen Vehicle incidents.




 Page 6 of 88
Total Counts


 Page 7 of 88
 Uses of Force, 2012 - 2025
 Responses to
 Resistance




Data
1/1/2012 –
12/31/2025

 Page 8 of 88
 Uses of Force and Total Incidents, 2012 - 2025
 Responses to
 Uses of Force Resistance Total Incidents




Data
1/1/2012 –
12/31/2025

 Page 9 of 88
 Uses of Force, 2012 - 2025
 Protocol




 Protocol
 incidents:
 ERU
 Operations,
 Drugs – Sale,
Data Search
1/1/2012 – Warrant,
12/31/2025 Stolen Vehicle



 Page 10 of 88
Uses of Force by Race


 Page 11 of 88
 Uses of Force by Race, 2012 - 2025
 Responses to
 Resistance




Data
1/1/2012 –
12/31/2025


 Page 12 of 88
 Subjects of Force by Race, 2012 - 2025
 Responses to
 Resistance




Data
1/1/2012 –
12/31/2025


 Page 13 of 88
 Subjects of Force by Race, 2012 - 2025
 Responses to
 Resistance
 In 2025, 14% of
 white subjects
 had multiple use
 of force incidents,
 and 11% of black
 subjects had
 multiple use of
 force incidents.




 Across all years,
 14% of black
 subjects of force
 had multiple use of
 force incidents in a
 year, compared to
 10% of white
 subjects


Data
1/1/2012 –
12/31/2025

 Page 14 of 88
 Uses of Force by Race, 2012 - 2025
 Protocol




 Protocol
 incidents:
 ERU
 Operations,
 Drugs – Sale,
Data Search
1/1/2012 – Warrant,
12/31/2025 Stolen Vehicle



 Page 15 of 88
 BPD Interactions, Arrests, and Uses of Force
 by Race, 2012 - 2025

 White




An
‘interaction’ is
any person
tied to an
incident for
any reason.



Data
1/1/2012 –
12/31/2025


 Page 16 of 88
 BPD Interactions, Arrests, and Uses of Force
 by Race, 2012 - 2025

  Black




An
‘interaction’ is
any person
tied to an
incident for
any reason.



Data
1/1/2012 –
12/31/2025


 Page 17 of 88
 BPD Interactions, Arrests, and Uses of Force
 by Race, 2012 - 2025

  Asian




An
‘interaction’ is
any person
tied to an
incident for
any reason.



Data
1/1/2012 –
12/31/2025


 Page 18 of 88
Incidents, Arrests, and Location



 Page 19 of 88
 Uses of Force by Incident Type




 Note: Average and Difference
 column have been rounded and may Filtered to rows where the
Data 1/1/2021 – 12/31/2025 not add up to the 2025 count. 2025 count is 2 or higher.


 Page 20 of 88
 Top Percentage of Incidents where
 Force was Used, 2025




Data
1/1/2025 –
12/31/2025
Filtered to incidents that
occurred at least 20 times .


 Page 21 of 88
 Top Percentage of Arrests where
 Force was Used, 2025




Data 1/1/2025 – 12/31/2025
Only showing charges that
occurred at least 5 times.


 Page 22 of 88
 Uses of Force and Incidents by Area, 2025




Data ~200 incidents not
1/1/2025 – shown due to missing
12/31/2025 Area data


 Page 23 of 88
 Use of Force Incidents and Total Incidents
 by Area, 2025




 Note: Counting incidents where
Data ~200 incidents not
 any use of force occurred,
1/1/2025 – shown due to missing
 regardless of the number of
12/31/2025 Area data
 uses.


 Page 24 of 88
Use of Force Details



 Page 25 of 88
 Uses of Force by Force Type by Race, 2025
 Responses to
 Resistance




 Weaponless: Noncompliant
 handcuffing, soft empty hands,
Data Note: Multiple force types can be used tackling, joint locks, etc.
1/1/2025 – in a single interaction, so the sum can
 Weapon Threat: Taser or OC Spray
12/31/2025 be greater than the total.
 threatened but not used.


 Page 26 of 88
 Uses of Force by Force Type by Race, 2025
 Protocol




 Protocol Weaponless: Noncompliant
 incidents: handcuffing, soft empty hands,
 ERU Operations, tackling, joint locks, etc.
Data Note: Multiple force types can be used
 Drugs – Sale,
1/1/2025 – in a single interaction, so the sum can Search Warrant, Weapon Threat: Taser or OC Spray
12/31/2025 be greater than the total. Stolen Vehicle threatened but not used.


 Page 27 of 88
 Uses of Force and Resulting Injuries by Race, 2025
 Responses to
 Resistance




 Of the 28 reported subject
 injuries, 2 were listed as
 Moderate (potentially
 dislocated shoulder/elbow),
 both of White subjects.

 The remaining 26 Minor injuries
 varied, but common injuries
Data
 include irritation from OC spray
1/1/2025 – and lacerations on hands or
12/31/2025 face.


 Page 28 of 88
Firearms


 Page 29 of 88
 Uses of Force where a Firearm is
 pointed or displayed, 2012 - 2025
 Responses to
 Resistance




 Note: the vast majority (of
Data 2025) firearm uses of force
1/1/2012 – were firearm pointed, as
12/31/2025 opposed to displayed.


 Page 30 of 88
 Uses of Force where a Firearm is
 pointed or displayed, 2012 - 2025
 Responses to
 Resistance




Note: Average and Difference
column have been rounded and may
not add up to the 2025 count.
 Note: one Assist – Agency
 incident responsible for 8 of
Data these 2025 uses of force
1/1/2021 – (Burglary called in by
12/31/2025 Colchester PD)


 Page 31 of 88
 Uses of Force where a Firearm is
 pointed or displayed, 2012 - 2025
 Protocol




 Protocol
 incidents:
 ERU
 Operations,
 Drugs – Sale,
Data Search
1/1/2012 – Warrant,
12/31/2025 Stolen Vehicle



 Page 32 of 88
 Uses of Force where a Firearm is
 pointed or displayed, 2012 - 2025
 Responses to
 Resistance




Data
1/1/2012 –
12/31/2025


 Page 33 of 88
 Uses of Force where a Firearm is
 pointed or displayed, 2012 - 2025
 Responses to
 Resistance




 Displayed as a
 percentage of all
 uses of force for that
 race.

 I.e.. 35% of uses of
 force on white
Data subjects involved a
1/1/2012 – pointed or displayed
12/31/2025 firearm.


 Page 34 of 88
 Uses of Force where a Firearm is
 pointed or displayed, 2012 - 2025
 Protocol




 Protocol
 incidents:
 ERU
 Operations,
 Drugs – Sale,
Data Search
1/1/2012 – Warrant,
12/31/2025 Stolen Vehicle



 Page 35 of 88
 Uses of Force where a Firearm is
 pointed or displayed, 2012 - 2025
 Protocol




 Protocol
 incidents:
 ERU
 Operations,
 Drugs – Sale,
 Search
 Warrant,
 Stolen Vehicle


 Displayed as a
 percentage of all
 uses of force for that
 race.

 I.e.. 90% of uses of
 force on white
Data subjects involved a
1/1/2012 – pointed or displayed
12/31/2025 firearm.


 Page 36 of 88
 Gunfire Use of Force Incidents




Data
1/1/2012 – Incidents where an
12/31/2025 officer fired a gun.


 Page 37 of 88
Page 38 of 88
 City of Burlington, Vermont
 Board of Police Commissioners
 Bylaws
Preamble and Authority


1. Who We Are and Where Our Authority Comes From
The Burlington Board of Police Commissioners (the “Commission” or “BPC”) was created by
the Burlington City Charter (24 App. V.S.A. ch. 3, §§ 120, 126, 183, and 184). The Commission
also operates under authority given by the City Council through city ordinances, resolutions,
union contracts, and police department rules.

These bylaws set out how the Commission runs its internal business. All Commission actions
must stay within the authority that the law and the City Council have given us.


2. Guiding Principles
In carrying out their duties, Commissioners shall:

2.1 Treat fellow Commissioners, city staff, police department staff, and members of the public
 with respect and good faith;
2.2 Come to meetings prepared for open and engaged discussion, having reviewed material
 available in advance, being mindful of their time speaking and always assuming the best in
 one another;
2.3 Follow Vermont’s Open Meeting Law (1 V.S.A. §§ 310–314) and Public Records Act (1
 V.S.A. §§ 315–320);
2.4 Act fairly and without bias, especially when deciding appeals or complaints;
2.5 When speaking publicly, clearly distinguish between a personal opinion and the official
 position of the Commission; and
2.6 Give fair consideration to the interests of all people and groups affected by Commission
 decisions.


Purpose and Goals


3. What the Commission Does
The Commission’s job is to carry out the police oversight, policy review, disciplinary appeals,
and community accountability responsibilities that the City Council and the law have given it;
while preserving the operational authority of the Chief of Police except where otherwise
provided.




 Page 39 of 88
4. Commission Goals
The Commission’s goals are to:

4.1 Promote fairness and equal treatment in public safety;
4.2 Support transparency and accountability in policing; and
4.3 Give the community a structured way to provide feedback and oversight, and to help build
 trust between the Burlington Police Department (“BPD”) and the public.


Powers and Responsibilities


5. What the Commission Is Authorized to Do
Under the Burlington City Charter and City Council policy, the Commission has the following
duties and powers:

5.1 Provide civilian oversight and help manage the Burlington Police Department as directed by
 state law, city ordinances, and the City Council;
5.2 Conduct audits, reviews, and evaluations of police department policies, directives, or data on
 discipline, racial disparities, or other Commission priorities;
5.3 Review complaints from the public against BPD employees and review how the Police Chief
 responds to those complaints;
5.4 Hear appeals from police officers or employees who believe the Police Chief unfairly fired,
 suspended, or demoted them. The Commission in a timely manner may uphold, change, or
 reverse the Chief’s decision;
5.5 Approve the Chief’s appointment of temporary or special police officers for up to one year;
 and
5.6 Oversee animal control policy as required by city ordinance.


Officers of the Commission


6. Leadership Structure: Co-Chairs or Chair and Vice-Chair
6.1 At the July organizational meeting each year, the Commission shall choose its leadership
 structure by majority vote and elect officers. The Commission may choose either: (a) two
 Co-Chairs, who will share the duties of the presiding officer by mutual agreement; or (b) a
 Chair and a Vice-Chair. The choice of structure and the election of officers happen at the
 same time and apply for that year.
6.2 Any Commissioner may nominate someone, including themselves.




 Page 40 of 88
6.3 Officers serve for one year, or until new officers are elected.
6.4 If one Co-Chair steps down, the remaining Co-Chair takes on all duties until the Commission
 elects a replacement. If both Co-Chairs (or the Chair) step down or are unavailable, the
 longest-serving Commissioner present takes over as acting chair until the Commission elects
 someone new.


7. Duties of the Chair (or Co-Chairs)
The Chair, or Co-Chairs sharing duties by mutual agreement, shall:

7.1 Run all Commission meetings and make rulings on questions of procedure;
7.2 Run meetings efficiently and respectfully, making sure all Commissioners have a chance to
 be heard;
7.3 Set and publish meeting agendas with input from all Commissioners, including regular items
 like the Police Chief’s report, policy updates, use-of-force reports, and commendations;
7.4 Make sure meetings are properly announced and run in line with Vermont’s Open Meeting
 Law;
7.5 Speak on behalf of the Commission on official actions, policy recommendations, and public
 matters, while clearly noting any personal views and acknowledging different perspectives;
7.6 Write the Commission’s Annual Report, share a draft with all Commissioners for review and
 input, and get each Commissioner’s signature before submitting it to the City Council;
7.7 Make sure meeting minutes are accurately prepared and posted publicly;
7.8 Make sure closed (executive) sessions are held only for lawful purposes under 1 V.S.A. §
 313, and that only properly noticed topics are discussed; and
7.9 Make sure no major policy recommendation, complaint decision, or communication to the
 Mayor or City Council goes out without approval from a majority of the Commission with
 notation of Commissioner votes.



8. Duties of the Vice-Chair
The Vice-Chair shall:

8.1 Fill in for the Chair whenever the Chair is absent, has a conflict of interest, or is otherwise
 unavailable;
8.2 Help the Chair with administrative and procedural tasks as needed; and
8.3 Take over as acting Chair if the Chair steps down, until the Commission elects a new Chair.




 Page 41 of 88
Meetings


9. Regular and Special Meetings
9.1 Regular meetings shall be held in a publicly accessible location with proper public notice
 under Vermont’s Open Meeting Law.
9.2 The Chair may cancel a regular meeting when necessary, after consulting with the full
 Commission, and must post public notice on the City and Commission websites.
9.3 The Chair may call special meetings with at least 24 hours’ notice to all Commissioners and
 the public, as long as enough Commissioners can attend to form a quorum.


10. Agendas and How Meetings Are Run
10.1 Commissioners are encouraged to submit agenda items to the Chair at least five calendar
 days before a meeting. Reasonable and relevant requests will be honored.
10.2 Once an agenda is posted, it can only be changed by a two-thirds vote of the
 Commissioners present at the meeting.
10.3 Supporting materials should be sent to Commissioners and the Police Chief (or their
 representative) at least two calendar days before the meeting, when possible.
10.4 Meetings will generally follow Robert’s Rules of Order, unless the Chair decides
 otherwise.


11. Public Participation
11.1 Members of the public are encouraged to attend all public meetings.
11.2 During public comment, each person may speak for up to four minutes. The presiding
 officer may extend this time at their discretion based on the nature or complexity of the
 comments. Time limits may not be applied based on what someone is saying or their point of
 view. The presiding officer may only stop a comment that is patently offensive. If there are
 many speakers, the Commission may shorten individual speaking times by majority vote.
11.3 Dialogue and back-and-forth discussion with members of the public may happen only
 when the Chair or a majority of the Commission approves it.


12. Attendance
Commissioners are strongly encouraged to attend meetings in person. If attending by video
conference, Commissioners should keep their cameras on when possible. Missing more than six
meetings in a calendar year — whether in person or online — may result in the Chair
recommending to the City Council that the Commissioner be removed, after first discussing the
absences with that Commissioner.




 Page 42 of 88
Committees


13. Standing and Ad Hoc Committees
13.1 Committee work should be shared among Commissioners.
13.2 The full Commission will discuss who serves on standing and ad hoc committees.
 Appointments are made on a volunteer basis. The Chair will encourage members to step up,
 including serving on committees themselves.


14. Citizen Complaints Subcommittee
14.1 At least two Commissioners shall serve on the Citizen Complaints Subcommittee. The
 Chair or Vice-Chair may also serve as a member.
14.2 Subcommittee members serve for six-month terms, so that all Commissioners have a
 chance to serve during their time on the Commission.
14.3 Subcommittee members review all complaints and the Police Chief’s response. The
 subcommittee shall draft recommendations and bring them to the full Commission. The full
 Commission votes on the recommendations. Commissioners may amend, vote yes, vote no,
 or abstain; following Commission policy and Police Department Directives. The final written
 recommendation — including how each Commissioner voted — is sent to the Mayor’s
 office. Any Commissioner may write a separate minority recommendation. In the event a
 majority of the subcommittee cannot agree on an action the matter will also be elevated to the
 full Commission to discuss.


15. Animal Control Committee
Commissioners serve on the Animal Control Committee as required by city ordinance.


Conflicts of Interest


16. Conflicts of Interest
Under City Charter § 133, Commissioners must disclose any real or potential conflict of interest
and step aside from any matter where they have a conflict. Commissioners are encouraged to
contact the City Attorney confidentially if they need guidance on whether a conflict exists.


Changing These Bylaws


17. How to Amend These Bylaws
These bylaws may be changed by a majority vote at a properly noticed public meeting, consistent
with Vermont’s Open Meeting Law.




 Page 43 of 88
 Burlington Board of Police Commissioners
 City of Burlington, Vermont
 149 Church Street • Burlington, VT 05401


May 15, 2026

The Honorable Emma Mulvaney-Stanak
Mayor, City of Burlington
149 Church Street
Burlington, Vermont 05401

The Honorable Ben Traverse
President, Burlington City Council
149 Church Street
Burlington, Vermont 05401

Re: Invitation to the Burlington Board of Police Commissioners — May 26, 2026

Dear Mayor Mulvaney-Stanak and Council President Traverse,

At its public meeting on April 28, 2026, the Burlington Board of Police Commissioners voted to extend
a formal invitation for you to attend and participate in a portion of the Commission’s next scheduled
meeting, Tuesday, May 26, 2026, at 6:00 PM in the Contois Auditorium, Burlington City Hall.
The Commission would like to discuss two things with you directly. The first is how our oversight
authority is understood by the administration and the City Council. As you know, the Police
Commission has authority and responsibility relating to the police department as may be delegated
from time to time by resolution of the City Council. We are grateful for the support and confidence
the City Council has given us over the years and take this responsibility to the council and the mayor
seriously, along with our commitment to the community.
At its October 18, 2021, meeting, the City Council passed a resolution authorizing the Commission to
start audits, reviews, and evaluations of police department policies, directives, and data — including
access to videos, which we now call body-worn camera footage. We want to make sure we have a
shared understanding of what that authority means in practice.
The second is the Commission’s request for body-worn camera footage from the March 11, 2026, ICE
action and protest in South Burlington. We would welcome the chance to talk through that experience
openly and to discuss how records requests under our oversight authority will be handled going
forward.
Please be in touch with us should your schedules more easily accommodate being on our May 26
agenda at a time certain and we will include this on our agenda.
We look forward to working to build a strong collaborative relationship that allows us to continue
our authorized work.




 Page 44 of 88
Respectfully,




Robert Depper, Chair
Burlington Board of Police Commissioners


cc:
 City Attorney Hayley McClanahan
 Chief of Police Shawn Burke
 Burlington Board of Police Commissioners (all members)




 Page 45 of 88
 BURLINGTON POLICE DEPARTMENT
 DEPARTMENT DIRECTIVE
 DD45 Crisis, Advocacy, Intervention Programs
 Reviewed and published Month Date, Year
______________________________________________________________________________

PURPOSE: The purpose of this policy is to define and contextualize the day-to-day
 functioning of positions assigned to the Crisis, Advocacy, Intervention Program
 (CAIP) of the department. The civilian employees who make up CAIP work to
 address the underlying social service needs of individuals who intersect with the
 public safety system, as well as provide a real-time response to needs outside of
 the scope of law enforcement. These positions seek to diversify the first responder
 field with positions that can assist with issues outside of the scope of public safety
 and law enforcement. Members of CAIP actively work to bridge growing gaps in
 social services by addressing unmet needs and decreasing a person’s reliance on
 public systems such as police and fire to meet those needs.

POLICY: To provide sensitive, fair, and high-quality social services to the citizens of
 Burlington through professional assistance that best meets the needs of the
 circumstances and the person.


CONTENTS: I. Department Specific Expectations for Civilian Employees
 II. Community Support Liaison (CSL) Team Structure and Work
 III.  Domestic Violence Victim Advocate (DVVA) Position
 IV. Victim Services Specialist (VSS) Position
 V. Utilization of Abandoned Property by CAIP
 VI. Addendum
______________________________________________________________________________

 I. DEPARTMENT-SPECIFIC EXPECTATIONS FOR CIVILIAN EMPLOYEES

Each member of the Crisis, Advocacy, Intervention Program (CAIP) Unit is responsible for
understanding multiple department directives. The following directives can be found online on
the PowerDMS platform. Each member of CAIP is expected to read and sign off on
understanding the nature of each directive.

 A. Directive List:

 1. DD01: Law Enforcement Role & Authority, Ethics, Organizational Structure &
 Department Rules
 2. DD02.01 Shift Assignments, Areas, Supervision, Notifications, & Facility
 Inspections
 3. DD0202: Grooming Standards, Uniforms, Equipment, Inspections, & Use of Tobacco
 Products
 4. DD03: Statewide Policy on Fair and Impartial Policing




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 5. DD04: Operation of Police Vehicles, Response Codes, Pursuits
 6. DD10: Evidence, Contraband, Found Property
 7. DD11: Victim Witness Assistance
 8. DD13.01: Interacting with Persons with Limited English Proficiency
 9. DD 13.02: Interacting with Persons with Disabilities
 10. DD13.03: Interacting with Persons with Diminished Capacity
 11. DD21.02: Domestic Violence by Law Enforcement Employees-Prevention & Early
 Warning Initiatives
 12. DD28: Information Technology & Electronic Communication
 13. DD30: Public Information
 14. DD31: Ride Along Program
 15. DD33: Juvenile Operations
 16. DD37: Training
 17. DD38: Department Property & Purchasing Orders
 18. DD39: Personnel
 19. DD40: Quality Control, Internal Investigations & Discipline
 20. DD42.01: City Access Cards & Facility Access
 21. DD43: Reporting Corruption & Misconduct
 22. Valcour User Agreement
 23. City of Burlington Personnel Policy Manual
 24. AFSCME Union Contract
 25. Applicable Job Description

 II. COMMUNITY SUPPORT LIAISON (CSL) TEAM STRUCTURE AND WORK

A Community Support Liaison is responsible for responding to requests for assistance from the
dispatch center and the public, where elements of a crime or safety concern have not been
reported.

 A. Community Support Liaison Team Purpose

 1. The CSL team and CAIP manager work in collaboration with the Officer in Charge of
 the Uniform Services Bureau to address calls for service that can be safely and
 effectively addressed by the CSL team.
 2. On occasion, members of the team will work collaboratively with members of the
 Detective Services Bureau and its respective supervisors.
 3. Proactive assistance is also expected to be offered, as an additional intention of the
 program is to reduce the workload of officers, specifically when a law enforcement
 presence is not necessary, but a skilled, knowledgeable professional is still needed.
 4. Proactive work assists with reducing community members’ reliance on emergency
 care systems by providing individuals with pathways to sustained support and
 recovery.
 5. The team engages in forensic social work, which is a specialized area within the
 social work profession. It employs an integrative approach, encompassing generalist,
 specialized, and collaborative methods, in serving diverse populations affected by
 civil and/or criminal legal issues. This work merges core social work principles (e.g..,




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 person-centered, trauma-informed, strength-based approaches, including harm
 reduction) with a specialized understanding to address both social functioning and
 broader socio-legal environment.

 B. CSL Team Structure and Scope

 1. The CSL position functions as both a generalist and a specialist. They are required to
 have a deep understanding of what social service resources exist in the community, as
 well as a general knowledge of the criminal and civil justice systems.
 2. Service provision completed by a CSL is typically done in the community, unless
 someone is physically seeking assistance at 1 North Avenue.
 3. CSLs are supervised by the CAIP manager.
 4. The CSL team schedule rotates monthly and consists of four ten-hour shifts per week.
 There are two CSLs scheduled per shift, except for weekends when there is one CSL
 per shift. The first shift is 0800-1800 or 0900-1900. Second shift is 1100-2100. Both
 shifts have flexible schedules, often guided by client needs. All schedules will be
 accurately reflected in PowerTime and UKG by the CAIP manager.
 5. The administration of the police department reserves all rights with respect to
 schedule changes as outlined in the collective bargaining agreement between the City
 of Burlington and the American Federation of State, County, and Municipal
 Employees (AFSCME).
 6. To best serve the department and the community, the schedule is structured to
 maximize CSL availability and allow time for proactive work, which is necessary to
 address recidivism.
 7. When four CSLs (two first shift and two second shift) are scheduled, one CSL from
 each shift will be designated as the primary CSL. The primary CSL shall:
 a. Prioritize responding to calls for assistance from dispatch (police and fire).
 b. Will enter P in the notes line of Valcour to alert dispatch who the primary is.
 c. Show themselves as “10-8/Available for calls” in the Valcour system during
 any foot patrols, community outreach, or encampment outreach. The CSL will
 have their radios on and are expected to wear their earpieces.
 d. Not engage in any service coordination activities.
 8. When three CSLs (one of one shift and two of another) are scheduled, the shift that
 has two CSLs scheduled will designate one of the CSLs as the primary CSL.
 9. If there are two CSLs (one on each shift) scheduled, each will be considered the
 primary CSL for their respective shift.
 10. If there are two CSLs on the same shift, one CSL will be considered primary.
 11. A CSL is a mandated reporter per Title 33, VSA 4913 & VSA 6902. HIPAA
 restrictions apply to some of their work.
 12. A CSL is a public servant. As a public servant, refusal of service is limited to
 circumstances where it is unsafe for a CSL to engage, either independently or in
 tandem. No other forms of denial are approved without speaking to the CAIP
 manager before refusal of service. If a provider requests that a CSL not respond or
 limit support, the CSL shall:
 a. explain to the provider why refusal of service is not an option.




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 b. clarify the role of the CSL, and the intention is to support, and solve problems
 in the moment, not to duplicate service provision.
 c. work collaboratively with community providers to the best of their ability.
 d. report any communication breakdowns or pushback to the CAIP manager.

 C. Workflows and Use of Law Enforcement Records Management System

 1. All personnel within CAIP shall engage in both reactive and proactive work. Some
 positions are intended to respond to field-based requests for service, while other
 positions (i.e., DVVA and VSS) only complete reactive work if a community member
 comes to the building seeking support.
 2. Reactive work is defined as activities related to real-time requests for assistance that
 come through the police department’s dispatch center. The call types a CSL can
 respond to vary, depending on the information initially provided.
 3. Proactive work is defined as an activity that is not considered urgent and involves
 elements of community engagement, outreach, or case management services.

 a. Use of the Valcour System
 i. Valcour is the state of Vermont’s law enforcement records
 management system, governed by Title 1, VSA 317.
 ii. For the CSL team to maintain safety as civilian responders, the
 positions have access to the law enforcement information management
 system, referred to as Valcour.
 iii. Civilian positions, including CAIP positions, are only permitted to
 view incidents directly related to their job duties.
 iv. No position under CAIP is permitted to view outside law enforcement
 agencies’ incidents unless otherwise specified in this policy.
 v. CAIP personnel shall be familiar with the expectations of use that all
 Valcour users agree to, in order to access the system. For the purposes
 of this policy, all CAIP personnel shall understand:

 1. General data is defined as data that includes dates and times of
 incidents; biographical information such as race, gender, and age that
 does not personally identify an individual, general vehicle information,
 excluding biographical information, general incident type, crime,
 violation, or ordinance reporting; and location information such as
 street and intersection, but not street number or other exact geo-
 referenced location, and any other data approved by the Valcour
 Board.
 2. Specific Data is all other data not defined as general data is specific
 data, which includes, but is not limited to: individual incident reports,
 narratives, documents, images, video, audio, and the identities of any
 person involved in an incident including staff personal identifying
 information such as names, dates of birth, or license numbers, specific
 street addresses (by street number), and information related to any
 event that has been partitioned or blocked by a user or agency because




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 disclosure of any fragment of the incident would compromise an
 ongoing investigation.
 3. Any release of specific data must be done by, or with the express
 consent of the primary investigating agency (the ORI that originates
 the data).
 4. Incident numbers that originate from this department can be shared
 for the purpose of making a records request. Incident numbers
 originating outside this agency cannot be shared.
 5. That prioritizing their active/inactive status on the Valcour
 dashboard is essential to their safety in the field, as well as ensuring
 dispatch personnel have a real-time understanding of deployable
 resources. Repeated failures to do so will result in disciplinary
 measures. For information related to the disciplinary process, see
 department directive DD40 and the Comprehensive City Personnel
 Policy Manual.
 6. Misuse of Valcour, and any of its related information, is grounds
 for disciplinary measures. Suspected misuse will be reported to the
 CAIP manager and deputy chief of administration as soon as they
 become aware.

 4. Reactive Work
 a. When engaging in reactive work, a CSL or CAIP manager team shall:
 i. be dispatched as the primary first responder.
 ii. be dispatched to a scene after an officer has arrived.
 iii. receive referrals after an officer has left the scene.
 iv. contact dispatch at the start/end of shift to report they are on/off duty.
 This ensures that sworn supervisors and dispatch have an accurate
 understanding of resources available.
 v. accurately reflect their status in Valcour when engaging in work
 related to answering the CSL phone line by creating and attaching
 themselves to an incident.
 vi. not view any incident of any other police department in the Valcour
 system. If a community member needs assistance with obtaining
 information from another department, the CSL or team supervisor can
 inform them of the correct agency but nothing additional. The CSL or
 team supervisor can research the respective agency’s non-emergency
 number or process specific to making a records request, as additional
 information that can be provided to the caller.
 b. Calls from Dispatch
 i. One of the core functions of the CSL position is to respond to requests
 for assistance from the department's dispatch center.
 ii. If the CSL or team supervisor is responding independently in the field
 or to the department lobbies, as requested by dispatch, they shall:
 1. open the incident to read the dispatch narrative.
 2. look at the person’s recent history listed under their name
 jacket.




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 3. open and read dispatch narratives of same day incidents (i.e.
 person attached to the incident had multiple contacts in the same
 day). This allows the team members to ensure they have a more
 complete understanding of the state of the person on scene and that
 they are the most appropriate resource.
 4. Do not click into incident details they are not directly
 responding to unless it is necessary to assist with the response or
 paperwork related to a court process.
 5. not view attachments within an incident that are not necessary
 for completing paperwork. The CSL or team supervisors shall not
 view them without explicit permission from the referring officer or
 Officer in Charge.
 6. have their radio and/or department issued cell phone on their
 person when in the field.
 7. report all denials of service to the CAIP Manager.
 c. Mental Health Incidents
 i. CSLs can be primary responders on mental health incidents only if
 Street Outreach is unavailable.
 ii. If a CSL is dispatched to a mental health incident, the CSL shall:
 1. view the Valcour dashboard to check if there is a more
 appropriate resource available.
 2. follow steps 1-3 under section ‘Calls from Dispatch’.
 3. Only view incident details of other mental health call types
 within the last 30 days for the purpose of coordinating response
 and potential referral to outside agency.
 4. update the Street Outreach Team when there is an ongoing
 history of response from their team.
 5. update First Call if the person threatens harm to themselves or
 others due to the significance of their mental health issue.
 6. check in with the Officer in Charge if there is any element of
 safety concern for the person or the community.
 d. Welfare Check Incidents
 i. Welfare check incidents are defined as incidents where the caller is
 expressing concern for an individual’s welfare and is requesting
 someone to be checked on, either in the field or at their home.
 ii. A CSL can be assigned as the primary responder for welfare checks.
 iii. When responding to a welfare check, a CSL or team supervisor shall:
 1. speak with the caller for additional information as needed, as
 well as follow up with the caller to report the outcome of their
 efforts if permitted by the person of interest (POI). This should
 not extend beyond an update of “contact was made” if the POI
 does not give express permission for the sharing of
 information.
 2. look at the person’s history to see if there has been any recent
 activity.




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 3. look at the dispatch narratives of any recent contact within the
 last 30 days. Incident details can only be viewed if the
 originating agency is Burlington and the information is
 necessary to determine the next steps.
 4. contact the hospital or other agencies the individual is known
 to interact with to see if there was admittance or recent contact,
 prior to dispatching to any location.
 5. upon arriving on scene of a dwelling, attempt to make contact
 by knocking loudly on the door. If possible, they can check in
 with neighbors to inquire about activity at the dwelling.
 6. while on scene, assess their surroundings for evidence that
 7. may require additional follow-up (e.g. buildup of mail at the
 home, car in the driveway, but no response at the door,
 windows, or door ajar with the appearance of an empty
 dwelling, a strong odor).
 8. report all outcomes (e.g. contact made, contact not made, or
 concern) back to the Officer in Charge prior to the end of their
 shift.
 9. complete an incident narrative by the end of shift.
 e. Overdose Incidents
 i. A CSL can be the first responder on an overdose incident reported
 directly to the police department or fire department dispatch.
 ii. A CSL can respond independently or co-respond with a police officer.
 iii. If a CSL is co-responding with a police officer, the police officer will
 be considered the primary responder. A CSL can become primary if
 the officer deems there is no need for them to be on scene.
 iv. When deployed to an overdose incident, a CSL shall:
 1. follow steps i & vi under section a: Calls from Dispatch.
 2. have ready access to Naloxone (i.e. in CSL vehicle or on
 person).
 3. check in with scene commander upon arrival.
 f. Public Assist and Threats/Harassment Incidents
 i. Public assist incidents are defined as incidents where there is a request
 for assistance with no elements of a crime being reported, but the
 person is still in need of support.
 ii. Threats/Harassment incidents are defined as incidents where an
 individual reports having been threatened verbally, but the information
 provided does not meet the statute of criminal threatening (i.e., 13
 VSA § 1702).
 iii. A CSL can be the primary responder for a public assist or
 threats/harassment.
 iv. If a CSL is assigned to a public assist, they shall:
 1. follow steps i through vi under section a: Calls from Dispatch.
 2. report any change of circumstance that has the potential to
 impact law enforcement or warrants Officer follow up to the
 OIC and CAIP manager.




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 v. If a CSL is assigned to a threats/harassment incident:
 1. follow steps i through vi under section a: Calls from Dispatch.
 2. offer assistance with completing court paperwork and explain
 court processes related to no stalking or relief of abuse orders if
 applicable.
 3. immediately confer with OIC if additional details provided
 appear to be criminal in nature.
 g. Calls from the Community
 i. The CSL Team, CAIP Manager, Victim Service Specialist (VSS), and
 Domestic Violence Victim Advocate (DVVA) positions all have
 publicized phone numbers that allow for direct calls that come from
 outside the dispatch system. The guidance below is specific to the CSL
 and CAIP manager.
 ii. The CSL and CAIP manager shall:
 1. gather as much pertinent information as possible, to include
 Personally Identifiable Information (PII) and details around the
 request(s) being made.
 2. create an incident that is reflective of one of the following call
 types: public assist, service coordination, community outreach,
 or encampment outreach.
 3. refer the call back to dispatch if the information provided does
 not fit the above call types.
 iii. Community members will contact the CAIP staff with questions
 around information specific to an incident. The CSL and CAIP
 manager shall:
 1. assist the individual in making a records request online, if the
 caller is interested.
 2. not provide additional information to the caller that the caller
 does not already know.
 3. provide the name of the primary officer if there are questions
 related to a specific Burlington Police Department case. The
 team member can offer to email the officer to let them know
 about the interaction.
 4. not share any information related to pending investigations.
 Pending investigations are considered any incident that is
 showing as ‘pending’ or ‘ready for approval’ in the system.
 Non-pending incidents will show as ‘approved’. The team
 member may offer to transfer the call to the OIC.
 5. provide the necessary information that is required by state title
 13 VSA 5314 to a caller who identifies as a victim of an
 incident in Valcour. The team member is expected to verify
 that there is a record of an incident by searching the caller’s
 name and date of birth. If the incident is pending in the system,
 the team member is not permitted to speak with the victim
 about the details of the investigation. Any specific questions
 around the investigation shall be directed back to the




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 investigating officer. The team member shall speak with or
 email the investigating officer to update them on the
 interaction.
 6. not share any information related to incidents involving a
 juvenile.
 h. Intersections with the Criminal and Civil Justice Systems
 i. As professional staffof the City of Burlington and the Burlington
 Police Department, the employee shall be aware of situations that can
 result in court involvement.
 ii. Professional staff may be involved in the court system when they are
 subpoenaed to be a witness. The employee is obligated to appear in
 court if a subpoena is issued. Additional information for AFSCME
 union positions related to this topic can be found in the AFSCME
 contract.
 iii. Some civilian positions, including the CSL, receive department emails
 specifically from officers requesting assistance in identifying an
 individual. It is at the discretion of the employee to answer those
 officer requests. Identifying an individual is part of the investigative
 process and will be added to the record, which will be a part of the
 court process should the investigation result in criminal charges.
 iv. Members of CAIP shall report witnessed crimes of physical violence
 resulting in injury, property crimes (e.g. stolen bike or cars), or
 incidents related to mandatory reporting.
 v. If a CSL believes a petition to the civil court is needed for a public
 guardian, they may:
 1. ensure that all providers associated with the person have been a
 part of the discussion and consensus have been reached.
 vi. If a CSL or CAIP manager receives a call from a community member
 seeking assistance, and they ask if the staff can find out if they have an
 active warrant, the team member shall:
 1. confirm the warrant status through dispatch.
 2. inform the individual only if it is a cite and release.
 Transportation can be provided to an individual directly to the
 court for a cite and release warrant.
 3. not inform someone of any other type of warrant. The CSL can
 tell the individual that they are unable to confirm or deny their
 warrant status.
 vii. If a CSL encounters a person in the field, and they know the person
 has an active warrant, they may:
 1. notify dispatch of who the person is, their current location, and
 description of clothing.
 i. Court Participation
 i. The CSL team receives requests to participate in court processes. In
 consultation with the Chief of Police and the City Attorney’s Office,
 CSL staff are advised to do the following:




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 1. If a request is made of the CSL, and a subpoena has not been
 provided, the CSL will request that one be sent to them by the
 requesting party.
 2. The CSL will notify their supervisor of the request to provide
 testimony. The CSL and CAIP manager will discuss what, if
 any, information can be shared with the client involved in the
 court case.
 3. The CSL will participate upon receipt of the subpoena.
 4. The CSL will be honest with the court.
 5. The CSL will not disclose information that is covered under
 HIPAA.
 6. If the CSL is asked to disclose HIPAA while in the middle of
 providing testimony, the CSL will state they cannot disclose
 HIPAA-related information unless the judge compels them to
 do so. If the judge instructs the CSL to disclose, the CSL will
 comply.
 j. High Risk/High Intensity Incidents
 i. On occasion, a CSL or CAIP manager will be asked to be present
 during or shortly after a large-scale police operation (e.g. investigation
 involving a search warrant).
 ii. If possible, coordination prior to the use of CAIP services in high-risk
 events shall include the CAIP manager.
 iii. The CSL shall:
 1. only be on scene if requested by the scene commander or if
 assigned by the CAIP manager prior to the day of the event.
 2. check to ensure they are aware of who the scene commander is
 prior to deploying. The CSL is expected to check in with the
 scene commander upon arrival.
 3. follow all directions given while on scene.
 4. update the CAIP manager if there are any questions or
 concerns.
 k. Calls from Burlington Fire Department
 i. Members of the Burlington Fire Department (BFD) may seek
 assistance, either on scene or by referral, from a CSL.
 ii. If a CSL or team supervisor is dispatched to a BFD scene, they shall:
 1. check in with the scene commander upon arrival.
 2. ask the scene commander to advise what demographic
 information can be relayed back to dispatch.
 3. relay necessary information back to dispatch.
 4. deny transportation or engagement if there is a safety concern,
 and relay the rationale back to the scene commander and the
 CAIP manager.
 l. Transportation
 i. Transportation is a service that a CSL or CAIP manager can provide. It
 is the expectation that staff follow the guidance below every time they
 are requested or offer to provide transportation.




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 ii. All transportation activities will be done in a city-issued vehicle.
 Transportation of a community member in a personal vehicle is not
 permitted.
 iii. Regardless of history or OIC approval, a CSL may decline providing
 transportation if uncomfortable. All denials of transportation will be
 discussed with the CAIP manager.
 1. Use of City-Issued Vehicles
 a. City-issued vehicles will be prioritized for responding
 to real-time calls for service and transportation of a
 member of the community. Personal vehicles can only
 be utilized to attend meetings in the community if no
 other city-issued vehicle is available.
 b. If a CSL needs to use their personal vehicle to attend a
 meeting in the community, they can submit mileage
 reimbursement to the city. See page 77 of the
 Comprehensive City Personnel Policy Manual for
 additional details.
 c. All electric vehicles will be parked in the designated
 spots and connected to charging ports after use.
 Cleaning the interiors of each vehicle, including the
 CAIP van, is expected from both teams. A schedule
 rotating the cleaning responsibilities will be issued.
 d. If the two city-issued vehicles are not available at the
 time of need, the CAIP van or an available CSO vehicle
 can be considered as an alternative to using a personal
 vehicle.
 e. The CSL must check in with the CAIP manager prior to
 utilizing a CSO vehicle. The supervisor will determine
 whether the number of CSO vehicles available exceeds
 the number of CSOs on shift. This understanding was
 developed in partnership with the Community Service
 Manager.
 f. If approved by a CAIP manager, the CSL will follow
 the sign-out procedures for each vehicle, each time of
 use.
 g. The CAIP van shall be prioritized for proactive
 outreach. The van can be used to attend meetings,
 encampment outreach, etc. in the community.
 h. The CAIP van is expected to have a half tank of gas at
 all times. It is the responsibility of each team member
 to ensure this is the standard.


 2. Transportation Requests from the Public




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 a. Whenever a request for transportation comes in from a
 local provider or a community member, and the person
 is not a service coordination client, a CSL shall:
 i. gather all relevant details from the caller of the
 current event leading to the transport request, to
 include the name of the individual.
 ii. inquire around the current disposition of the
 individual (e.g. how are they currently
 presenting emotionally and/or physically? Are
 they under the influence or have an obvious
 altered status?).
 iii. look at the person’s history in Valcour to assess
 recent system engagement. The CSL shall look
 for alerts, recent incidents of violence, or
 concerning call types (e.g., lewd and lascivious,
 kidnapping, larceny from a person) where the
 person seeking transport is listed as a person of
 interest, suspect, or offender. The team
 members should be able to ascertain the
 necessary information without needing to
 review a specific incident details.
 iv. if concerning information is found, not provide
 transportation, and when possible, encouraged
 to work with the individual to find an alternative
 form of transportation.
 v. provide transportation if no concerning
 information is found, only if a second team
 member is present for the duration of the entire
 ride. If two team members are not available at
 the time of the request, the initial team member
 will need to wait until another member of the
 team is available.
 vi. ensure a second employee will sit behind the
 driver. The community member will sit in the
 rear passenger seat.
 3. Transportation for Service Coordination Clients
 a. Transportation for service coordination clients is
 permitted only in city vehicles.
 b. All other means of transportation should be explored
 prior to the CSL offering and providing transportation.
 c. Transportation should also be limited to essential
 activities that are directly tied to the overall well-being
 of the client.
 d. Transportation will not take place outside of the greater
 Burlington area without approval from the CAIP
 manager. The CAIP manager will update the OIC the




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 approved transportation outside of the greater
 Burlington area. The greater Burlington area is defined
 as South Burlington, Winooski, Colchester, Essex,
 Shelburne, and Williston.
 e. Whenever transportation is provided to a service
 coordination client, a CSL shall:
 i. show themselves as “active” in a service
 coordination incident in Valcour
 ii. enter their destination in the “secondary
 location” section.
 iii. have a radio and credentials on their person.
 iv. document the activities that correlate with the
 need for transportation in Casebook.
 4. Requests for Transportation from BPD Personnel
 a. When the request for transportation comes from
 department personnel, either dispatch or an officer, a
 CSL shall:
 i. follow steps i-v as noted above if the department
 personnel does not provide the information.
 ii. provide transportation independently if the
 community member is known to the team and
 has been provided transportation historically
 without issue if steps i-v are followed and there
 is no point of concern. If the person is unknown
 to the CSL, and has no transportation history,
 the CSL is permitted to provide transportation
 only if a second team member is present for the
 duration of the entire ride. If two team members
 are not available at the time of the request, the
 initial team member will need to wait until
 another member of the team is available.
 iii. The second employee will sit behind the driver,
 and the community member will sit in the rear
 passenger seat.
 5. Emergency Event While in Transport
 a. In the event of any emergency while in transport, a CSL
 shall:
 i. pull over when safe to do so.
 ii. radio or call dispatch (or 911) to request
 assistance.
 iii. follow any direction given from dispatch or 911.
 iv. wait safely outside of the vehicle until
 additional resources arrive.
 6. Denial of Transportation
 a. The CAIP manager shall maintain a list of individuals
 where transportation has been deemed unsafe. This list




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 does not prevent any individual from receiving other
 services from any personnel who are a part of CAIP.
 b. Denials of transportation will be deemed appropriate
 when a CSL has been made to feel unsafe while
 providing transportation.
 c. Removals from this list are at the discretion of the
 CAIP manager in conference with department
 administration, with the caveat that the Deputy Chief or
 Chief of Police can require that any person be added or
 remain on the ‘do not transport’ list.
 m. Proactive Work
 i. All proactive work is documented in Valcour under three separate call
 types: community outreach, encampment outreach, and service
 coordination.
 ii. A CSL shall:
 a. look at the dispatch narratives of stacked and
 unassigned incidents that are related to the call types
 they would typically be assigned - typically non-
 criminal incidents that are related to behavioral health
 or social service needs.
 iii. Service Coordination
 a. Service coordination is defined as an activity that CSLs
 engage with clients directly in an ongoing basis.
 b. A service coordination client is an individual who has
 had more than two independent interactions where
 work related to care coordination is performed.
 c. Service coordination is not a time-limited activity and is
 at the discretion of the CSL and the client.
 d. Service coordination is intended to fill a case
 management gap either during the waiting period of
 another resource, or because there is no resource to
 meet the identified need. This activity helps to reduce
 interactions with first responders by helping to address
 root causes that lead to community members seeking
 assistance for basic unmet needs through the emergency
 services system.
 e. Work related to service coordination will be tracked in
 both Valcour and clinical systems.
 iv. Service Coordination Incidents in Valcour
 a. Service coordination needs to be tracked in Valcour for
 the purpose of safety and data collection.
 b. When a CSL is engaging in service coordination, the
 team member shall:
 i. create a service coordination incident in Valcour
 and add to the incident details “ongoing support
 provided as needed”.




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 ii. only create one service coordination incident per
 person to avoid increasing a person’s public
 record.
 iii. add to a team member’s service coordination
 incident in the event a service coordination
 client reaches out to the team while their
 primary contact is not available.
 iv. ask dispatch or CAIP manager about the warrant
 status of a person receiving service
 coordination, if the individual receiving the
 service requests. If the person is found to have
 an active warrant, the CSL can meet them at the
 courthouse to support them.
 v. Casebook Clinical System
 a. The human services software, referred to as Casebook,
 is the system utilized by the CSLs to document work
 that is considered HIPAA-protected.
 b. The Health Insurance Portability and Accountability
 Act (HIPAA) is a federal law that sets national
 standards for protecting sensitive patient or client health
 information from being disclosed without the client's
 knowledge or consent. Specifically, HIPAA protects
 identifiable information related to diagnoses, treatment
 plans, progress and case notes, medications, screenings
 and assessments, tests, and referrals. 42 CFR Part 2
 adds stricter privacy protection for records on substance
 use treatment.
 c. Majority of the activities related to service coordination
 are considered HIPAA-protected, thus should be
 documented only in the Casebook system. HIPAA-
 protected information is not to be entered in the
 Valcour system.
 d. Service coordination is a permitted activity within
 HIPAA that allows for minimal disclosure as long as it
 is relevant and necessary for the coordination with other
 providers. Per Vermont state law, disclosure of
 information without consent can only take place when
 there is a concern of child abuse, if the person is a
 danger to themselves or others, or ordered by the court.
 e. When engaging in activities related to service
 coordination, the CSL shall:
 i. begin documenting in Casebook upon engaging
 with an individual two or more times, with the
 agreed-upon intent of ongoing support.
 ii. ensure data integrity by keeping records up-to-
 date and accurate.




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 iii. request the individual to sign a CAIP release of
 information and upload the document into the
 clinical system.
 iv. review Addendum #1 provided by the State of
 Vermont Agency of Human Services additional
 clarity around information sharing specific to
 HIPAA and care coordination.
 vi. Encampment Outreach & Encampment Policy
 a. Encampment outreach is defined as a proactive activity
 where a CSL goes out to locations where someone has
 been reported to be living in a city park or other city-
 owned land.
 b. Encampment policy is the City of Burlington’s
 Sheltering on Public Lands policy, which describes how
 City staff respond when an encampment is found or
 reported to be on city-owned land.
 c. When engaging in encampment outreach, the CSL
 shall:
 i. create an incident in the system utilizing the
 encampment outreach call type.
 ii. document that outreach was completed in the
 Valcour system. Any service specific
 information should be entered into the clinical
 system.
 d. When engaging in encampment outreach specific to the
 encampment policy, the CSL shall:
 i. create an encampment outreach incident and
 link the incident to the encampment policy
 incident with the same location.
 ii. provide support on site on the day of removal.
 iii. not act as enforcement related to the policy. It is
 not the responsibility of the CSL to instruct
 anyone to relocate. However, the team member
 can inform the community member of the city’s
 intent to provide notice to move and offer
 assistance in accessing available resources.




III. DOMESTIC VIOLENCE VICTIM ADVOCATE (DVVA) POSITION

This position is responsible for identifying, liaising with, guiding, and assisting people in need of
services and support associated with being victims of domestic or intimate partner violence (DV
and IPV, respectively).




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 A. DVVA Follow up. The DVVA will follow up with victims during or after a police
 response to offer assistance with protection orders and other DV resources.

 B. DVVA Liaise. This position will also liaise with Chittenden County Family and Civil
 Court regarding the tracking and service of protection orders.

 C. CAIP Involvement. This position actively collaborates with CAIP, community-based
 domestic violence programs, Department of Children and Families, Department of
 Corrections, and the State Attorney’s Office.

 D. Use of Valcour. The DVVA position actively tracks all work related to this position in
 Valcour. The work may involve assisting other police agencies with serving paperwork,
 victims from neighboring communities, and referrals from the Chittenden County Civil
 Court.

 E. Community Involvement. The DVVA, in conjunction with the CAIP manager and
 Domestic Violence Officer (when assigned), manage a monthly meeting (Kid Stat) that
 brings together community providers to triage and support households where domestic
 violence has been reported. This group is empaneled under state statute title 33 VSA §
 4979-19.

 F. The DVVA shall:

 1. Ensure victims of domestic violence are connected with and offered support as close
 to the incident as possible. They will work with CSLs or the CAIP manager to
 provide this support if the DVVA is unavailable.
 2. Access Valcour information specific to domestic violence call types, to include
 dispatch and incident details.
 3. Access attachments only if necessary to complete court paperwork.
 4. Access information from outside law enforcement agencies when referrals are made
 by said agency.

 G. Vacancy. In the event that the DVAA position is out for an extended period or vacant,
 the CAIP manager will temporarily provide some gap coverage for the DVAA position.
 The CAIP manager will assist with communication to the Uniformed Services Bureau
 around the need for service of newly granted court orders, connect victims to appropriate
 services, and facilitate the Kid Stat meeting (if applicable). The CAIP manager will
 update the DVAA upon return. This will assist in reducing any delay in service
 connection.

IV. VICTIM SERVICES SPECIALIST

The Victim Services Specialist is an employee of the Community Justice Center (CJC), and the
Community Economic Development Office (CEDO), a position which is embedded at the
Burlington Police Department. The purpose of this position is to provide direct service, resource




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coordination, referral and advocacy services for victims of crime and/or harm, separate from and
in support of other programs. The VSS position will receive a weekly report with direct referrals
of victims of crime, in addition to direct referrals. This allows for a more consistent, streamlined
referral process.


V. UTILIZATION OF ABANDONED PROPERTY

The ID/property department discards or donates items that have been stored by the department
for 30 days and have not been reclaimed. CAIP routinely encounters individuals who could
benefit from some of the items that are often unclaimed. The CAIP manager shall coordinate
with the ID/property department staff regarding property that has reached the 30-day limit. If
deemed useful, the CAIP manager will take possession of the items and store it in the CAIP
office for distribution to community members later.

 A. Donations. The use of these items is strictly for donation to members of the community
 who are in need. The items are used to build rapport with individuals who are
 disconnected from the assistance they need. Law enforcement officers and community
 service officers will have access to these items should they encounter someone in need.

 B. Example Items. Examples of such items are: clothes, toiletries, backpacks, shoes, etc.
 These examples are not limited to what items can be reclaimed.

 C. Exclusions. Cell phones, laptops, or tablets will be excluded as reclaimable property.

 D. Disposal. Please see Addendum #1 for details around the process of disposal and transfer
 of custody.

VI. ADDENDUM

#1 Memo 2023-03 | Utilization of Abandoned Property set for Disposal

CHAIN OF CUSTODY
It is important that the chain of custody lines are entered into Valcour under the following order,
as applicable for each item. See the example below:
 • If the entire item/all parts of the item are destroyed: “Disposed,” “Destroyed.”
 o If 960 and 967 were doing the destruction, 960 would be in Valcour so it would
 automatically save her badge number. A note in the remarks section needs to be
 made "with 967, (NAME ITEM) for destruction"
 o No additional lines are needed after this


 • If part of the item is destroyed: “Disposed,” “Destroyed” with a brief description of what
 has been destroyed in the remarks box
 • Items suitable for donation: “Disposed,” “Donation Box” with a brief description of the
 items in the remarks box




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 o Tag remains with the item – THIS MAY MEAN REPACKAGING THE
 ITEM(S)

 • Items needing ID Tech attention: “Temporary”, “Locker Drop Box” with a brief
 description of the items in the remarks box
 o Case number and tag number clearly written on the packaging – THIS MAY
 MEAN REPACKAGING THE ITEM(S)
 • EXAMPLE:

 Location Sub Remarks
 Location
1st Line Disposed Destroyed folder with papers, dirty boots, hairbrush
2 Line Disposed
  nd
 Mailbox headlamp, 5 white t-shirts, socks, sleeping bag
3rd Line Temporary Locker Drop  5 suboxone strips
 Evidence Box
4 Line Temporary
  th
 Locker Drop  $20 cash (2x $10 bills)
 Evidence Box
DONATION MAILBOX
The Mailbox in the Temp Evidence room will be relocated to the new temporary property room
off of the sally port. Items determined to be suitable for donations could include clean clothing,
coats, boots, unopened toiletries, backpacks and camping gear. The property tag must remain
with the item when placed in the donation box. If the item will not fit in the box, please contact
the ID Unit. It is important to note that the Valcour remarks section should not specify
“Resource” or “CAIP” as the ID Techs will determine the disposition of the donation box items.

No money, weapons, knifes or miscellaneous items of value over $100 will be placed in the
donation box. If CSOs are not sure if an item is suitable for donation, the items can be put in the
donation box and the ID Unit will make the determination after consulting with the DSB
Lieutenant. If the disposition of an item is unclear, the final determination will be made by the
DSB Lieutenant, a Deputy Chief or the Chief of Police. Cell phones and electronics can be
placed in the Mailbox for the sole purpose of being disposed of at ReSOURCE.

ABANDONED PROPERTY DONATION PROCESS
Items determined to be eligible for donation will be provided to the CAIP Supervisor by the ID
Unit and documented in Valcour as “Converted to CAIP use”. These items will also be
documented by the ID Unit on the attached inventory log form. Once the donated items are with
the CAIP, the disposition of the donated item will be documented on the provided copy of the
inventory log form. The ID Unit will maintain a copy of the original inventory log which will
serve as the “Master copy”. A copy of the inventory log and the property will be maintained by
the CAIP supervisor in the CAIP office.

When donating an item to a member of the community, employees must complete applicable
sections of the inventory log on the applicable property line. Employees must log the applicable
case number associated with the individual if an incident has already been created. If not, a new
applicable incident must be generated, and the donation must be documented accordingly.




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Once an inventory log form is completed (full), a copy of the log must be provided to the ID Unit
by the CAIP supervisor to save with the “Master copy” inventory logs. The inventory logs will
be scanned and stored electronically upon their completion.

It should be noted that this program is intended primarily for CAIP usage. However, in the case
of an after-hours emergency, the Officer in Charge can approve Officers or CSO usage. Officers
and CSOs will follow the above documentation process.

#2 .Data sharing checklist- State of Vermont Agency of Human Services Jan 31, 2025

What rules are you subject to?
Do you work for a healthcare provider, a health plan, or the Agency of Human Services?
 - If yes, you are subject to HIPAA
 - If no, you are not subject to HIPAA but may be subject to other privacy rules
If you are subject to HIPAA, when can you share information without the client’s permission (or
written consent)?
 o Payment
 o Treatment – including care coordination and consulting with other providers
 o Operations – including case management by health plan and quality improvement
Do you work for a program that is known to provide SUD services?
 - If yes, you are subject to Part 2
 o If you are a Part 2 provider, you must have written consent to share treatment
 records
 - If no, you are not subject to Part 2

Levels of authority
Generally, the higher you are on the pyramid, the more you can share health information with
others.



 Can share any information covered
 Signed by the ROI with anyone named on
 release of the ROI

 Can share information with family,
 Verbal consent
 in emergency situations, and when
 authorized under HIPAA

 No consent Can share information with others
 or written for payment, treatment, and
 operations. This includes care
 coordination




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Reviewed and adopted by the Burlington Police Commission on Month Date, Year.


__________________________________ _Month Date, Year_
Shawn Burke, Interim Chief of Police Effective Date

###




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 BURLINGTON POLICE DEPARTMENT
 DEPARTMENT DIRECTIVE
 DD45 Crisis, Advocacy, Intervention Programs
 Reviewed and published Month Date, Year
______________________________________________________________________________

PURPOSE: The purpose of this policy is to define and contextualize the day-to-day
 functioning of positions assigned to the Crisis, Advocacy, Intervention Program
 (CAIP) of the department. The civilian employees who make up CAIP work to
 address the underlying social service needs of individuals who intersect with the
 public safety system, as well as provide a real-time response to needs outside of
 the scope of law enforcement. These positions seek to diversify the first responder
 field with positions that can assist with issues outside of the scope of public safety
 and law enforcement. Members of CAIP actively work to bridge growing gaps in
 social services by addressing unmet needs and decreasing a person’s reliance on
 public systems such as police and fire to meet those needs.

POLICY: To provide sensitive, fair, and high-quality social services to the citizens of
 Burlington through professional assistance that best meets the needs of the
 circumstances and the person.


CONTENTS: I. Department Specific Expectations for Civilian Employees
 II. Community Support Liaison (CSL) Team Structure and Work
 III.  Domestic Violence Victim Advocate (DVVA) Position
 IV. Victim Services Specialist (VSS) Position
 V. Utilization of Abandoned Property by CAIP
 VI. Addendum
______________________________________________________________________________

 I. DEPARTMENT-SPECIFIC EXPECTATIONS FOR CIVILIAN EMPLOYEES

Each member of the Crisis, Advocacy, Intervention Program (CAIP) Unit is responsible for
understanding multiple department directives. The following directives can be found online on
the PowerDMS platform. Each member of CAIP is expected to read and sign off on
understanding the nature of each directive.

 A. Directive List:

 1. DD01: Law Enforcement Role & Authority, Ethics, Organizational Structure &
 Department Rules
 2. DD02.01 Shift Assignments, Areas, Supervision, Notifications, & Facility
 Inspections
 3. DD0202: Grooming Standards, Uniforms, Equipment, Inspections, & Use of Tobacco
 Products
 4. DD03: Statewide Policy on Fair and Impartial Policing




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 5. DD04: Operation of Police Vehicles, Response Codes, Pursuits
 6. DD10: Evidence, Contraband, Found Property
 7. DD11: Victim Witness Assistance
 8. DD13.01: Interacting with Persons with Limited English Proficiency
 9. DD 13.02: Interacting with Persons with Disabilities
 10. DD13.03: Interacting with Persons with Diminished Capacity
 11. DD21.02: Domestic Violence by Law Enforcement Employees-Prevention & Early
 Warning Initiatives
 12. DD28: Information Technology & Electronic Communication
 13. DD30: Public Information
 14. DD31: Ride Along Program
 15. DD33: Juvenile Operations
 16. DD37: Training
 17. DD38: Department Property & Purchasing Orders
 18. DD39: Personnel
 19. DD40: Quality Control, Internal Investigations & Discipline
 20. DD42.01: City Access Cards & Facility Access
 21. DD43: Reporting Corruption & Misconduct
 22. Valcour User Agreement
 23. City of Burlington Personnel Policy Manual
 24. AFSCME Union Contract
 25. Applicable Job Description

 II. COMMUNITY SUPPORT LIAISON (CSL) TEAM STRUCTURE AND WORK

A Community Support Liaison is responsible for responding to requests for assistance from the
dispatch center and the public, where elements of a crime or safety concern have not been
reported.

 A. Community Support Liaison Team Purpose

 1. The CSL team and CAIP manager work in collaboration with the Officer in Charge of
 the Uniform Services Bureau to address calls for service that can be safely and
 effectively addressed by the CSL team.
 2. On occasion, members of the team will work collaboratively with members of the
 Detective Services Bureau and its respective supervisors.
 3. Proactive assistance is also expected to be offered, as an additional intention of the
 program is to reduce the workload of officers, specifically when a law enforcement
 presence is not necessary, but a skilled, knowledgeable professional is still needed.
 4. Proactive work assists with reducing community members’ reliance on emergency
 care systems by providing individuals with pathways to sustained support and
 recovery.
 5. The team engages in forensic social work, which is a specialized area within the
 social work profession. It employs an integrative approach, encompassing generalist,
 specialized, and collaborative methods, in serving diverse populations affected by
 civil and/or criminal legal issues. This work merges core social work principles (e.g..,




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 person-centered, trauma-informed, strength-based approaches, including harm
 reduction) with a specialized understanding to address both social functioning and
 broader socio-legal environment.

 B. CSL Team Structure and Scope

 1. The CSL position functions as both a generalist and a specialist. They are required to
 have a deep understanding of what social service resources exist in the community, as
 well as a general knowledge of the criminal and civil justice systems.
 2. Service provision completed by a CSL is typically done in the community, unless
 someone is physically seeking assistance at 1 North Avenue.
 3. CSLs are supervised by the CAIP manager.
 4. The CSL team schedule rotates monthly and consists of four ten-hour shifts per week.
 There are two CSLs scheduled per shift, except for weekends when there is one CSL
 per shift. The first shift is 0800-1800 or 0900-1900. Second shift is 1100-2100. Both
 shifts have flexible schedules, often guided by client needs. All schedules will be
 accurately reflected in PowerTime and UKG by the CAIP manager.
 5. The administration of the police department reserves all rights with respect to
 schedule changes as outlined in the collective bargaining agreement between the City
 of Burlington and the American Federation of State, County, and Municipal
 Employees (AFSCME).
 6. To best serve the department and the community, the schedule is structured to
 maximize CSL availability and allow time for proactive work, which is necessary to
 address recidivism.
 7. When four CSLs (two first shift and two second shift) are scheduled, one CSL from
 each shift will be designated as the primary CSL. The primary CSL shall:
 a. prioritize responding to calls for assistance from dispatch (police and fire).
 b. will enter P in the notes line of Valcour to alert dispatch who the primary is.
 c. show themselves as “10-8/Available for calls” in the Valcour system during
 any foot patrols, community outreach, or encampment outreach.
 d. have their radios on and are expected to wear their earpieces.
 d. not engage in any service coordination activities.
 8. When three CSLs (one of one shift and two of another) are scheduled, the shift that
 has two CSLs scheduled will designate one of the CSLs as the primary CSL.
 9. If there are two CSLs (one on each shift) scheduled, each will be considered the
 primary CSL for their respective shift.
 10. If there are two CSLs on the same shift, one CSL will be considered primary.
 11. A CSL is a mandated reporter per Title 33, VSA 4913 & VSA 6902. HIPAA
 restrictions apply to some of their work.
 12. A CSL is a public servant. As a public servant, refusal of service is limited to
 circumstances where it is unsafe for a CSL to engage, either independently or in
 tandem. No other forms of denial are approved without speaking to the CAIP
 manager before refusal of service. If a provider requests that a CSL not respond or
 limit support, the CSL shall:
 a. explain to the provider why refusal of service is not an option.




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 b. clarify the role of the CSL, and the intention is to support, and solve problems
 in the moment, not to duplicate service provision.
 c. work collaboratively with community providers to the best of their ability.
 d. report any communication breakdowns or pushback to the CAIP manager.

 C. Workflows and Use of Law Enforcement Records Management System

 1. All personnel within CAIP shall engage in both reactive and proactive work. Some
 positions are intended to respond to field-based requests for service, while other
 positions (i.e., DVVA and VSS) only complete reactive work if a community member
 comes to the building seeking support.
 2. Reactive work is defined as activities related to real-time requests for assistance that
 come through the police department’s dispatch center. The call types a CSL can
 respond to vary, depending on the information initially provided.
 3. Proactive work is defined as an activity that is not considered urgent and involves
 elements of community engagement, outreach, or case management services.

 a. Use of the Valcour System
 i. Valcour is the state of Vermont’s law enforcement records
 management system, governed by Title 1, VSA 317.
 ii. For the CSL team to maintain safety as civilian responders, the
 positions have access to the law enforcement information management
 system, referred to as Valcour.
 iii. Civilian positions, including CAIP positions, are only permitted to
 view incidents directly related to their job duties.
 iv. No position under CAIP is permitted to view outside law enforcement
 agencies’ incidents unless otherwise specified in this policy.
 v. CAIP personnel shall be familiar with the expectations of use that all
 Valcour users agree to, in order to access the system. For the purposes
 of this policy, all CAIP personnel shall understand:

 1. General data is defined as data that includes dates and times of
 incidents; biographical information such as race, gender, and age that
 does not personally identify an individual, general vehicle information,
 excluding biographical information, general incident type, crime,
 violation, or ordinance reporting; and location information such as
 street and intersection, but not street number or other exact geo-
 referenced location, and any other data approved by the Valcour
 Board.
 2. Specific Data is all other data not defined as general data, which
 includes, but is not limited to: individual incident reports, narratives,
 documents, images, video, audio, and the identities of any person
 involved in an incident including personal identifying information
 such as names, dates of birth, or license numbers, specific street
 addresses (by street number), and information related to any event that
 has been partitioned or blocked by a user or agency because disclosure




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 of any fragment of the incident would compromise an ongoing
 investigation.
 3. Any release of specific data must be done by, or with the express
 consent of the primary investigating agency (the ORI that originates
 the data).
 4. Incident numbers that originate from this department can be shared
 for the purpose of making a records request. Incident numbers
 originating outside this agency cannot be shared.
 5. Prioritizing their active/inactive status on the Valcour dashboard is
 essential to their safety in the field, as well as ensuring dispatch
 personnel have a real-time understanding of deployable resources.
 Repeated failures to do so will result in disciplinary measures. For
 information related to the disciplinary process, see department
 directive DD40 and the Comprehensive City Personnel Policy Manual.
 6. Misuse of Valcour, and any of its related information, is grounds
 for disciplinary measures. Suspected misuse will be reported to the
 CAIP manager and deputy chief of administration as soon as they
 become aware.

 4. Reactive Work
 a. When engaging in reactive work, a CSL or CAIP manager team shall:
 i. be dispatched as the primary first responder.
 ii. be dispatched to a scene after an officer has arrived.
 iii. receive referrals after an officer has left the scene.
 iv. contact dispatch at the start/end of shift to report they are on/off duty.
 (This ensures that sworn supervisors and dispatch have an accurate
 understanding of resources available.)
 v. accurately reflect their status in Valcour when engaging in work
 related to answering the CSL phone line by creating and attaching
 themselves to an incident.
 vi. not view any incident of any other police department in the Valcour
 system. (If a community member needs assistance with obtaining
 information from another department, the CSL or team supervisor can
 inform them of the correct agency but nothing additional. The CSL or
 team supervisor can research the respective agency’s non-emergency
 number or process specific to making a records request, as additional
 information that can be provided to the caller.)
 b. Calls from Dispatch
 i. One of the core functions of the CSL position is to respond to requests
 for assistance from the department's dispatch center.
 ii. If the CSL or team supervisor is responding independently in the field
 or to the department lobbies, as requested by dispatch, they shall:
 1. open the incident to read the dispatch narrative.
 2. look at the person’s recent history listed under their name
 jacket.




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 3. open and read dispatch narratives of same day incidents if the
 person attached to the incident had multiple contacts in the same
 day. (This allows the team members to ensure they have a more
 complete understanding of the state of the person on scene and that
 they are the most appropriate resource.)
 4. not click into incident details they are not directly responding to
 unless it is necessary to assist with the response or paperwork
 related to a court process.
 5. not view attachments within an incident that are not necessary
 for completing paperwork without explicit permission from the
 referring officer or Officer in Charge.
 6. have their radio and/or department issued cell phone on their
 person when in the field.
 7. report all denials of service to the CAIP Manager.
 c. Mental Health Incidents
 i. CSLs can be primary responders on mental health incidents only if
 Street Outreach is unavailable.
 ii. If a CSL is dispatched to a mental health incident, the CSL shall:
 1. view the Valcour dashboard to check if there is a more
 appropriate resource available.
 2. follow steps (ii)1-3 under section ‘Calls from Dispatch’.
 3. only view incident details of other mental health call types
 within the last 30 days for the purpose of coordinating response
 and potential referral to outside agency.
 4. update the Street Outreach Team when there is an ongoing
 history of response from their team.
 5. update First Call if the person threatens harm to themselves or
 others due to the significance of their mental health issue.
 6. check in with the Officer in Charge if there is any element of
 safety concern for the person or the community.
 d. Welfare Check Incidents
 i. Welfare check incidents are defined as incidents where the caller is
 expressing concern for an individual’s welfare and is requesting
 someone to be checked on, either in the field or at their home.
 ii. A CSL can be assigned as the primary responder for welfare checks.
 iii. When responding to a welfare check, a CSL or team supervisor shall:
 1. speak with the caller for additional information as needed, as
 well as follow up with the caller to report the outcome of their
 efforts if permitted by the person of interest (POI). (This
 should not extend beyond an update of “contact was made” if
 the POI does not give express permission for the sharing of
 information.)
 2. look at the person’s history to see if there has been any recent
 activity.
 3. look at the dispatch narratives of any recent contact within the
 last 30 days. (Incident details can only be viewed if the




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 originating agency is Burlington and the information is
 necessary to determine the next steps.)
 4. contact the hospital or other agencies the individual is known
 to interact with to see if there was admittance or recent contact,
 prior to dispatching to any location.
 5. upon arriving on scene of a dwelling, attempt to make contact
 by knocking loudly on the door and if possible, check in with
 neighbors to inquire about activity at the dwelling.
 6. while on scene, assess their surroundings for evidence that
 may require additional follow-up (e.g. buildup of mail at the
 home, car in the driveway, but no response at the door,
 windows, or door ajar with the appearance of an empty
 dwelling, a strong odor).
 7. report all outcomes (e.g. contact made, contact not made, or
 concern) back to the Officer in Charge prior to the end of their
 shift.
 8. complete an incident narrative by the end of shift.
 e. Overdose Incidents
 i. A CSL can be the first responder on an overdose incident reported
 directly to the police department or fire department dispatch.
 ii. A CSL can respond independently or co-respond with a police officer.
 iii. If a CSL is co-responding with a police officer, the police officer will
 be considered the primary responder. A CSL can become primary if
 the officer deems there is no need for them to be on scene.
 iv. When deployed to an overdose incident, a CSL shall:
 1. follow steps i & vi under section a: Calls from Dispatch.
 2. have ready access to Naloxone (i.e. in CSL vehicle or on
 person).
 3. check in with scene commander upon arrival.
 f. Public Assist and Threats/Harassment Incidents
 i. Public assist incidents are defined as incidents where there is a request
 for assistance with no elements of a crime being reported, but the
 person is still in need of support.
 ii. Threats/Harassment incidents are defined as incidents where an
 individual reports having been threatened verbally, but the information
 provided does not meet the statute of criminal threatening (i.e., 13
 VSA § 1702).
 iii. A CSL can be the primary responder for a public assist or
 threats/harassment.
 iv. If a CSL is assigned to a public assist, they shall:
 1. follow steps i through vi under section a: Calls from Dispatch.
 2. report any change of circumstance that has the potential to
 impact law enforcement or warrants Officer follow up to the
 OIC and CAIP manager.
 v. If a CSL is assigned to a threats/harassment incident:
 1. follow steps i through vi under section a: Calls from Dispatch.




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 2. offer assistance with completing court paperwork and explain
 court processes related to no stalking or relief of abuse orders if
 applicable.
 3. immediately confer with OIC if additional details provided
 appear to be criminal in nature.
 g. Calls from the Community
 i. The CSL Team, CAIP Manager, Victim Service Specialist (VSS), and
 Domestic Violence Victim Advocate (DVVA) positions all have
 publicized phone numbers that allow for direct calls that come from
 outside the dispatch system. The guidance below is specific to the CSL
 and CAIP manager.
 ii. The CSL and CAIP manager shall:
 1. gather as much pertinent information as possible, to include
 Personally Identifiable Information (PII) and details around the
 request(s) being made.
 2. create an incident that is reflective of one of the following call
 types: public assist, service coordination, community outreach,
 or encampment outreach.
 3. refer the call back to dispatch if the information provided does
 not fit the above call types.
 iii. Community members will contact the CAIP staff with questions
 around information specific to an incident. The CSL and CAIP
 manager shall:
 1. assist the individual in making a records request online, if the
 caller is interested.
 2. not provide additional information to the caller that the caller
 does not already know.
 3. provide the name of the primary officer if there are questions
 related to a specific Burlington Police Department case. (The
 team member can offer to email the officer to let them know
 about the interaction.)
 4. not share any information related to pending investigations.
 (Pending investigations are considered any incident that is
 showing as ‘pending’ or ‘ready for approval’ in the system.
 Non-pending incidents will show as ‘approved’. The team
 member may offer to transfer the call to the OIC.)
 5. provide the necessary information that is required by state title
 13 VSA 5314 to a caller who identifies as a victim of an
 incident in Valcour. (The team member is expected to verify
 that there is a record of an incident by searching the caller’s
 name and date of birth. If the incident is pending in the system,
 the team member is not permitted to speak with the victim
 about the details of the investigation. Any specific questions
 around the investigation shall be directed back to the
 investigating officer. The team member shall speak with or




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 email the investigating officer to update them on the
 interaction.)
 6. not share any information related to incidents involving a
 juvenile.
 h. Intersections with the Criminal and Civil Justice Systems
 i. As professional staff of the City of Burlington and the Burlington
 Police Department, the employee shall be aware of situations that can
 result in court involvement.
 ii. Professional staff may be involved in the court system when they are
 subpoenaed to be a witness. The employee is obligated to appear in
 court if a subpoena is issued. Additional information for AFSCME
 union positions related to this topic can be found in the AFSCME
 contract.
 iii. Some civilian positions, including the CSL, receive department emails
 specifically from officers requesting assistance in identifying an
 individual. It is at the discretion of the employee to answer those
 officer requests. Identifying an individual is part of the investigative
 process and will be added to the record, which will be a part of the
 court process should the investigation result in criminal charges.
 iv. Members of CAIP shall report witnessed crimes of physical violence
 resulting in injury, property crimes (e.g. stolen bike or cars), or
 incidents related to mandatory reporting.
 v. If a CSL believes a petition to the civil court is needed for a public
 guardian, they may ensure that all providers associated with the person
 have been a part of the discussion and consensus have been reached.

 vi. If a CSL or CAIP manager receives a call from a community member
 seeking assistance, and they ask if the staff can find out if they have an
 active warrant, the team member shall:
 1. confirm the warrant status through dispatch.
 2. inform the individual only if it is a cite and
 release.(Transportation can be provided to an individual
 directly to the court for a cite and release warrant.)
 3. not inform someone of any other type of warrant. (The CSL
 can tell the individual that they are unable to confirm or deny
 their warrant status.)
 vii. If a CSL encounters a person in the field, and they know the person
 has an active warrant, they may notify dispatch of who the person is,
 their current location, and description of clothing.
 i. Court Participation
 i. The CSL team receives requests to participate in court processes. In
 consultation with the Chief of Police and the City Attorney’s Office,
 CSL staff are advised to do the following:




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 1. If a request is made of the CSL, and a subpoena has not been
 provided, the CSL will request that one be sent to them by the
 requesting party.
 2. The CSL will notify their supervisor of the request to provide
 testimony. The CSL and CAIP manager will discuss what, if
 any, information can be shared with the client involved in the
 court case.
 3. The CSL will participate upon receipt of the subpoena.
 4. The CSL will be honest with the court.
 5. The CSL will not disclose information that is covered under
 HIPAA.
 6. If the CSL is asked to disclose HIPAA-related information
 while in the middle of providing testimony, the CSL will state
 they cannot do so unless the judge compels them to do so. If
 the judge instructs the CSL to disclose, the CSL will comply.
 j. High Risk/High Intensity Incidents
 i. On occasion, a CSL or CAIP manager will be asked to be present
 during or shortly after a large-scale police operation (e.g. investigation
 involving a search warrant).
 ii. If possible, coordination prior to the use of CAIP services in high-risk
 events shall include the CAIP manager.
 iii. The CSL shall:
 1. only be on scene if requested by the scene commander or if
 assigned by the CAIP manager prior to the day of the event.
 2. check to ensure they are aware of who the scene commander is
 prior to deployingand check in with them upon arrival.
 3. follow all directions given while on scene.
 4. update the CAIP manager if there are any questions or
 concerns.
 k. Calls from Burlington Fire Department
 i. Members of the Burlington Fire Department (BFD) may seek
 assistance, either on scene or by referral, from a CSL.
 ii. If a CSL or team supervisor is dispatched to a BFD scene, they shall:
 1. check in with the scene commander upon arrival.
 2. ask the scene commander to advise what demographic
 information can be relayed back to dispatch.
 3. relay necessary information back to dispatch.
 4. deny transportation or engagement if there is a safety concern,
 and relay the rationale back to the scene commander and the
 CAIP manager.
 l. Transportation
 i. Transportation is a service that a CSL or CAIP manager can provide. It
 is the expectation that staff follow the guidance below every time they
 are requested or offer to provide transportation.




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 ii. All transportation activities will be done in a city-issued vehicle.
 Transportation of a community member in a personal vehicle is not
 permitted.
 iii. Regardless of history or OIC approval, a CSL may decline providing
 transportation if uncomfortable. All denials of transportation will be
 discussed with the CAIP manager.
 1. Use of City-Issued Vehicles
 a. City-issued vehicles will be prioritized for responding
 to real-time calls for service and transportation of a
 member of the community. Personal vehicles can only
 be utilized to attend meetings in the community if no
 other city-issued vehicle is available.
 b. If a CSL needs to use their personal vehicle to attend a
 meeting in the community, they can submit mileage
 reimbursement to the city. (See page 77 of the
 Comprehensive City Personnel Policy Manual for
 additional details.)
 c. All electric vehicles will be parked in the designated
 spots and connected to charging ports after use.
 Cleaning the interiors of each vehicle, including the
 CAIP van, is expected from both teams. A schedule
 rotating the cleaning responsibilities will be issued.
 d. If the two city-issued vehicles are not available at the
 time of need, the CAIP van or an available CSO vehicle
 can be considered as an alternative to using a personal
 vehicle.
 e. The CSL must check in with the CAIP manager prior to
 utilizing a CSO vehicle. The supervisor will determine
 whether the number of CSO vehicles available exceeds
 the number of CSOs on shift. (This understanding was
 developed in partnership with the Community Service
 Manager.)
 f. If approved by a CAIP manager, the CSL will follow
 the sign-out procedures for each vehicle, each time of
 use.
 g. The CAIP van shall be prioritized for proactive
 outreach. The van can be used to attend meetings,
 encampment outreach, etc. in the community.
The CAIP van is expected to have a half tank of gas at all times. It is the responsibility of each
team member to ensure this is the standard.
 2. Transportation Requests from the Public
 a. Whenever a request for transportation comes in from a
 local provider or a community member, and the person
 is not a service coordination client, a CSL shall:




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 i. gather all relevant details from the caller of the
 current event leading to the transport request, to
 include the name of the individual.
 ii. inquire around the current disposition of the
 individual (e.g. how are they currently
 presenting emotionally and/or physically? are
 they under the influence or have an obvious
 altered status?).
 iii. look at the person’s history in Valcour to assess
 recent system engagement including alerts,
 recent incidents of violence, or concerning call
 types (e.g., lewd and lascivious, kidnapping,
 larceny from a person) where the person seeking
 transport is listed as a person of interest,
 suspect, or offender. (The team members should
 be able to ascertain the necessary information
 without needing to review a specific incident
 details.)
 iv. if concerning information is found, not provide
 transportation, and when possible, are
 encouraged to work with the individual to find
 an alternative form of transportation.
 v. provide transportation if no concerning
 information is found, only if a second team
 member is present for the duration of the entire
 ride. (If two team members are not available at
 the time of the request, the initial team member
 will need to wait until another member of the
 team is available.)
 vi. ensure a second employee will sit behind the
 driver and the community member will sit in the
 rear passenger seat.
 3. Transportation for Service Coordination Clients
 a. Transportation for service coordination clients is
 permitted only in city vehicles.
 b. All other means of transportation should be explored
 prior to the CSL offering and providing transportation.
 c. Transportation should also be limited to essential
 activities that are directly tied to the overall well-being
 of the client.
 d. Transportation will not take place outside of the greater
 Burlington area without approval from the CAIP
 manager. The CAIP manager will update the OIC of the
 approved transportation outside of the greater
 Burlington area. The greater Burlington area is defined




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 as South Burlington, Winooski, Colchester, Essex,
 Shelburne, and Williston.
 e. Whenever transportation is provided to a service
 coordination client, a CSL shall:
 i. show themselves as “active” in a service
 coordination incident in Valcour.
 ii. enter their destination in the “secondary
 location” section.
 iii. have a radio and credentials on their person.
 iv. document the activities that correlate with the
 need for transportation in Casebook.
 4. Requests for Transportation from BPD Personnel
 a. When the request for transportation comes from
 department personnel, either dispatch or an officer, a
 CSL shall:
 i. follow steps i-v as noted above if the department
 personnel does not provide the information.
 ii. provide transportation independently, following
 steps ??? if the community member is known to
 the team and has been provided transportation
 historically without issue and there is no point
 of concern. (If the person is unknown to the
 CSL, and has no transportation history, the CSL
 is permitted to provide transportation only if a
 second team member is present for the duration
 of the entire ride. If two team members are not
 available at the time of the request, the initial
 team member will need to wait until another
 member of the team is available.)
 5. Emergency Event While in Transport
 a. In the event of any emergency while in transport, a CSL
 shall:
 i. pull over when safe to do so.
 ii. radio or call dispatch (or 911) to request
 assistance.
 iii. follow any direction given from dispatch or 911.
 iv. wait safely outside of the vehicle until
 additional resources arrive.
 6. Denial of Transportation
 a. The CAIP manager shall maintain a list of individuals
 where transportation has been deemed unsafe. This list
 does not prevent any individual from receiving other
 services from any personnel who are a part of CAIP.
 b. Denials of transportation will be deemed appropriate
 when a CSL has been made to feel unsafe while
 providing transportation.




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 c. Removals from this list are at the discretion of the
 CAIP manager in conference with department
 administration, with the caveat that the Deputy Chief or
 Chief of Police can require that any person be added or
 remain on the ‘do not transport’ list.
 5. Proactive Work
 a. All proactive work is documented in Valcour under three separate call types:
 community outreach, encampment outreach, and service coordination.
 b. A CSL shall:
 1. look at the dispatch narratives of stacked and unassigned
 incidents that are related to the call types they would typically
 be assigned (i.e. non-criminal incidents that are related to
 behavioral health or social service needs).
 c. Service Coordination
 1. Service coordination is defined as an activity that CSLs engage
 with clients directly in an ongoing basis.
 2. A service coordination client is an individual who has had
 more than two independent interactions where work related to
 care coordination is performed.
 3. Service coordination is not a time-limited activity and is at the
 discretion of the CSL and the client.
 4. Service coordination is intended to fill a case management gap
 either during the waiting period of another resource, or because
 there is no resource to meet the identified need. This activity
 helps to reduce interactions with first responders by helping to
 address root causes that lead to community members seeking
 assistance for basic unmet needs through the emergency
 services system.
 5. Work related to service coordination will be tracked in both
 Valcour and clinical systems.
 d. Service Coordination Incidents in Valcour
 1. Service coordination needs to be tracked in Valcour for the
 purpose of safety and data collection.
 2. When a CSL is engaging in service coordination, the team
 member shall:
 a. create a service coordination incident in Valcour and
 add to the incident details “ongoing support provided as
 needed”.
 b. only create one service coordination incident per person
 to avoid increasing a person’s public record.
 c. add to a team member’s service coordination incident in
 the event a service coordination client reaches out to the
 team while their primary contact is not available.
 d. ask dispatch or CAIP manager about the warrant status
 of a person receiving service coordination, if the
 individual receiving the service requests. (If the person




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 is found to have an active warrant, the CSL can meet
 them at the courthouse to support them.)
 e. Casebook Clinical System
 1. The human services software, referred to as Casebook, is the
 system utilized by the CSLs to document work that is
 considered HIPAA-protected.
 2. The Health Insurance Portability and Accountability Act
 (HIPAA) is a federal law that sets national standards for
 protecting sensitive patient or client health information from
 being disclosed without the client's knowledge or consent.
 Specifically, HIPAA protects identifiable information related
 to diagnoses, treatment plans, progress and case notes,
 medications, screenings and assessments, tests, and referrals.
 42 CFR Part 2 adds stricter privacy protection for records on
 substance use treatment.
 3. A majority of the activities related to service coordination are
 considered HIPAA-protected, thus should be documented only
 in the Casebook system. HIPAA-protected information is not
 to be entered in the Valcour system.
 4. Service coordination is a permitted activity within HIPAA that
 allows for minimal disclosure as long as it is relevant and
 necessary for the coordination with other providers. Per
 Vermont state law, disclosure of information without consent
 can only take place when there is a concern of child abuse, the
 person is a danger to themselves or others, or ordered by the
 court.
 5. When engaging in activities related to service coordination, the
 CSL shall:
 a. begin documenting in Casebook upon engaging with an
 individual two or more times, with the agreed-upon
 intent of ongoing support.
 b. ensure data integrity by keeping records up-to-date and
 accurate.
 c. request the individual to sign a CAIP release of
 information and upload the document into the clinical
 system.
 d. review Addendum #1 provided by the State of Vermont
 Agency of Human Services additional clarity around
 information sharing specific to HIPAA and care
 coordination.
 f. Encampment Outreach & Encampment Policy
 1. Encampment outreach is where a CSL goes out to locations
 where someone has been reported to be living in a city park or
 other city-owned land.
 2. Encampment policy is the City of Burlington’s Sheltering on
 Public Lands policy, which describes how City staff respond




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 when an encampment is found or reported to be on city-owned
 land.
 3. When engaging in encampment outreach, the CSL shall:
 a. create an incident in the system utilizing the
 encampment outreach call type.
 b. document that outreach was completed in the Valcour
 system. (Any service specific information should be
 entered into the clinical system.)
 4. When engaging in encampment outreach specific to the
 encampment policy, the CSL shall:
 a. create an encampment outreach incident and link the
 incident to the encampment policy incident with the
 same location.
 b. provide support on site on the day of removal.
 c. not act as enforcement related to the policy. (It is not
 the responsibility of the CSL to instruct anyone to
 relocate. However, the team member can inform the
 community member of the city’s intent to provide
 notice to move and offer assistance in accessing
 available resources. )
III. DOMESTIC VIOLENCE VICTIM ADVOCATE (DVVA) POSITION

This position is responsible for identifying, liaising with, guiding, and assisting people in need of
services and support associated with being victims of domestic or intimate partner violence (DV
and IPV, respectively).

 A. DVVA Follow up. The DVVA will follow up with victims during or after a police
 response to offer assistance with protection orders and other DV resources.

 B. DVVA Liaise. This position will also liaise with Chittenden County Family and Civil
 Court regarding the tracking and service of protection orders.

 C. CAIP Involvement. This position actively collaborates with CAIP, community-based
 domestic violence programs, Department of Children and Families, Department of
 Corrections, and the State Attorney’s Office.

 D. Use of Valcour. The DVVA position actively tracks all work related to this position in
 Valcour. The work may involve assisting other police agencies with serving paperwork,
 victims from neighboring communities, and referrals from the Chittenden County Civil
 Court.

 E. Community Involvement. The DVVA, in conjunction with the CAIP manager and
 Domestic Violence Officer (when assigned), manage a monthly meeting (Kid Stat) that
 brings together community providers to triage and support households where domestic
 violence has been reported. This group is empaneled under state statute title 33 VSA §
 4979-19.




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 F. The DVVA shall:

 1. Ensure victims of domestic violence are connected with and offered support as close
 to the incident as possible. They will work with CSLs or the CAIP manager to
 provide this support if the DVVA is unavailable.
 2. Access Valcour information specific to domestic violence call types, to include
 dispatch and incident details.
 3. Access attachments only if necessary to complete court paperwork.
 4. Access information from outside law enforcement agencies when referrals are made
 by said agency.

 G. Vacancy. In the event that the DVAA position is out for an extended period or vacant,
 the CAIP manager will temporarily provide some gap coverage for the DVAA position.
 The CAIP manager will assist with communication to the Uniformed Services Bureau
 around the need for service of newly granted court orders, connect victims to appropriate
 services, and facilitate the Kid Stat meeting (if applicable). The CAIP manager will
 update the DVAA upon return. This will assist in reducing any delay in service
 connection.

IV. VICTIM SERVICES SPECIALIST

The Victim Services Specialist is an employee of the Community Justice Center (CJC), and the
Community Economic Development Office (CEDO), a position which is embedded at the
Burlington Police Department. The purpose of this position is to provide direct service, resource
coordination, referral and advocacy services for victims of crime and/or harm, separate from and
in support of other programs. The VSS position will receive a weekly report with direct referrals
of victims of crime, in addition to direct referrals. This allows for a more consistent, streamlined
referral process.


V. UTILIZATION OF ABANDONED PROPERTY

The ID/property department discards or donates items that have been stored by the department
for 30 days and have not been reclaimed. CAIP routinely encounters individuals who could
benefit from some of the items that are unclaimed. The CAIP manager shall coordinate with the
ID/property department staff regarding property that has reached the 30-day limit. If deemed
useful, the CAIP manager will take possession of the items and store it in the CAIP office for
distribution to community members later.

 A. Donations. The use of these items is strictly for donation to members of the community
 who are in need. The items are used to build rapport with individuals who are
 disconnected from the assistance they need. Law enforcement officers and community
 service officers will have access to these items should they encounter someone in need.




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 B. Example Items. Examples of such items are: clothes, toiletries, backpacks, shoes, etc.
 These examples are not limited to what items can be reclaimed.

 C. Exclusions. Cell phones, laptops, or tablets will be excluded as reclaimable property.

 D. Disposal. Please see Addendum #1 for details around the process of disposal and transfer
 of custody.

VI. ADDENDUM

#1 Memo 2023-03 | Utilization of Abandoned Property set for Disposal

CHAIN OF CUSTODY
It is important that the chain of custody lines are entered into Valcour under the following order,
as applicable for each item. See the example below:
 • If the entire item/all parts of the item are destroyed: “Disposed,” “Destroyed.”
 o If 960 and 967 were doing the destruction, 960 would be in Valcour so it would
 automatically save her badge number. A note in the remarks section needs to be
 made "with 967, (NAME ITEM) for destruction"
 o No additional lines are needed after this


 • If part of the item is destroyed: “Disposed,” “Destroyed” with a brief description of what
 has been destroyed in the remarks box
 • Items suitable for donation: “Disposed,” “Donation Box” with a brief description of the
 items in the remarks box
 o Tag remains with the item – THIS MAY MEAN REPACKAGING THE
 ITEM(S)

 • Items needing ID Tech attention: “Temporary”, “Locker Drop Box” with a brief
 description of the items in the remarks box
 o Case number and tag number clearly written on the packaging – THIS MAY
 MEAN REPACKAGING THE ITEM(S)
 • EXAMPLE:

 Location Sub Remarks
 Location
1st Line Disposed Destroyed folder with papers, dirty boots, hairbrush
2nd Line Disposed Mailbox headlamp, 5 white t-shirts, socks, sleeping bag
3rd Line Temporary Locker Drop 5 suboxone strips
 Evidence Box
4 Line Temporary
 th
 Locker Drop $20 cash (2x $10 bills)
 Evidence Box
DONATION MAILBOX




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The Mailbox in the Temp Evidence room will be relocated to the new temporary property room
off of the sally port. Items determined to be suitable for donations could include clean clothing,
coats, boots, unopened toiletries, backpacks and camping gear. The property tag must remain
with the item when placed in the donation box. If the item will not fit in the box, please contact
the ID Unit. It is important to note that the Valcour remarks section should not specify
“Resource” or “CAIP” as the ID Techs will determine the disposition of the donation box items.

No money, weapons, knifes or miscellaneous items of value over $100 will be placed in the
donation box. If CSOs are not sure if an item is suitable for donation, the items can be put in the
donation box and the ID Unit will make the determination after consulting with the DSB
Lieutenant. If the disposition of an item is unclear, the final determination will be made by the
DSB Lieutenant, a Deputy Chief or the Chief of Police. Cell phones and electronics can be
placed in the Mailbox for the sole purpose of being disposed of at ReSOURCE.

ABANDONED PROPERTY DONATION PROCESS
Items determined to be eligible for donation will be provided to the CAIP Supervisor by the ID
Unit and documented in Valcour as “Converted to CAIP use”. These items will also be
documented by the ID Unit on the attached inventory log form. Once the donated items are with
the CAIP, the disposition of the donated item will be documented on the provided copy of the
inventory log form. The ID Unit will maintain a copy of the original inventory log which will
serve as the “Master copy”. A copy of the inventory log and the property will be maintained by
the CAIP supervisor in the CAIP office.

When donating an item to a member of the community, employees must complete applicable
sections of the inventory log on the applicable property line. Employees must log the applicable
case number associated with the individual if an incident has already been created. If not, a new
applicable incident must be generated, and the donation must be documented accordingly.

Once an inventory log form is completed (full), a copy of the log must be provided to the ID Unit
by the CAIP supervisor to save with the “Master copy” inventory logs. The inventory logs will
be scanned and stored electronically upon their completion.

It should be noted that this program is intended primarily for CAIP usage. However, in the case
of an after-hours emergency, the Officer in Charge can approve Officers or CSO usage. Officers
and CSOs will follow the above documentation process.

#2 .Data sharing checklist- State of Vermont Agency of Human Services Jan 31, 2025

What rules are you subject to?
Do you work for a healthcare provider, a health plan, or the Agency of Human Services?
 - If yes, you are subject to HIPAA
 - If no, you are not subject to HIPAA but may be subject to other privacy rules
If you are subject to HIPAA, when can you share information without the client’s permission (or
written consent)?
 o Payment
 o Treatment – including care coordination and consulting with other providers




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 o Operations – including case management by health plan and quality improvement
Do you work for a program that is known to provide SUD services?
 - If yes, you are subject to Part 2
 o If you are a Part 2 provider, you must have written consent to share treatment
 records
 - If no, you are not subject to Part 2

Levels of authority
Generally, the higher you are on the pyramid, the more you can share health information with
others.



 Can share any information covered
 Signed by the ROI with anyone named on
 release of the ROI

 Can share information with family,
 Verbal consent
 in emergency situations, and when
 authorized under HIPAA

 No consent Can share information with others
 or written for payment, treatment, and
 operations. This includes care
 coordination




Reviewed and adopted by the Burlington Police Commission on Month Date, Year.


__________________________________ _Month Date, Year_
Shawn Burke, Interim Chief of Police Effective Date

###




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 BURLINGTON BOARD OF POLICE COMMISSIONERS
 City of Burlington, Vermont

 RESOLUTION
 Affirming the Commission’s Audit and Review Authority
 Introduced: April 28, 2026


WHEREAS, the Burlington Board of Police Commissioners holds authority under Burlington
City Charter §§ 183 and 184 to audit and review Burlington Police Department actions for
conformity with current Department policy;
WHEREAS, that authority was affirmed and operationalized by City Council Resolution 7.09
(2021), which contains no exceptions for categories of records, types of police action, or
circumstances under which the Commission’s audit access may be withheld;
WHEREAS, the Commission exercised that authority by requesting body-worn camera footage
of the March 11, 2026 ICE detention and protest, and that footage was withheld from the date of
the Commission’s request until April 20, 2026, without a stated legal basis;
WHEREAS, the Commission’s audit and review authority is meaningful only if it is recognized
and honored by the Burlington Police Department and the City of Burlington;


NOW THEREFORE BE IT RESOLVED that the Burlington Board of Police Commissioners
affirms that its audit and review authority under Charter §§ 183 and 184 and Resolution 7.09 is a
freestanding oversight power that admits no categorical exceptions, and that the withholding of
Department records from the Commission requires a specific, written legal justification; and


BE IT FURTHER RESOLVED that the Commission requests a meeting with the Mayor and the
President of the City Council to discuss how the Commission’s audit authority will be recognized
and honored going forward.



ADOPTED by the Burlington Board of Police Commissioners on April 28, 2026.


Vote:
 Ayes: _______
 Nays: _______
 Abstentions: _______


_________________________________




 Page 87 of 88
Robert Depper, Chair
Burlington Board of Police Commissioners




 Page 88 of 88

Police Commission Special Meeting
 Tuesday, May 26th, 2026
 Remote via Zoom and In-person in Contois Auditorium, City Hall
 Burlington, Vermont
 DRAFT MINUTES

Members Present: Chair Depper, Commissioner Ginorio, Commissioner Fast, Commissioner
Finneran
Members Online: Commissioner Cox
Staff Present: Interim Chief Burke, Attorney Hayley McClenahan, Council President Ben
Traverse, City Data Analyst Jeff Nicholson, Community Support Supervisor Anna Wageling,
Command Staff Assistant Shibe Couchman online.

 1. Agenda
1.1. Call to Order
Meeting called to order at 6:00pm by Commissioner Depper.

1.2. Roll Call and Determination of Quorum
Required quorum present.

1.3. Motions for Additions or Modifications to Agenda (Time Limited: 15 Minutes)
N/A

 2. Adopt Minutes
2.1. Motion to Adopt Draft Minutes from May 12th, 2026
Chair Depper moves to adopt the previous meeting’s minutes. Commissioner Ginorio seconds.
Unanimously passed.

 3. Public Forum (Time Limited: 10 Minutes)
3.1. The Public is Invited to Address the Commission
Councilor Grant comments virtually regarding the March 11th event and reminds everyone of
balance and that not all have the same experience.

 4. Police Department Business (Time Limited: 20 Minutes)
4.1 Chief’s Report
Data Analyst Jeff Nicholson goes over the final 2025 data slideshow. The presentation is
regarding Use of Force data.

 5. Commission Business (Time Limited: 90 Minutes)
5.1. Committee Reports from All Committees
Complaints Committee – General Info
Animal Control Committee

5.2. Bylaws Discussion, Finalization
Chair Depper moves to approve bylaws, Commissioner Ginorio seconds. Passes unanimously.
5.3. Invitation Letter to Mayor and Council President
Chair Depper moves to adopt the letter. Commissioner Ginorio seconds. Passes.

5.4. Council President Traverse
Council President Traverse offers his input on the discussion of accessing Body-Worn Camera
footage in relation to the Police Department and Police Commission.

5.5. DD45 Discussion
BPD Community Service Supervisor Anna Wageling present for any questions regarding the
CAIP Directive. Chair Depper moves to approve. Commissioner Finneran seconds. Passes.

5.6. Commissioner Cox
Commissioner Cox asks if the Commission would want to / be willing to hear from a Riverside,
CA Police Department around their mental health clinical workers and officers on how they work
with / handle calls regarding individuals with mental health aspects. Commissioner Cox moves
to have Riverside, CA PD individuals speak to the Commission in June. Chair Depper seconds.
Passes unanimously.

5.7. Resolution re: Commission Audit Authority Resolution
Discussed to change the third whereas to have “to collaborate with”. Chair Depper moves to
approve with this addition. Commissioner Ginorio seconds. Passes unanimously.

 6. Commendations
N/A

 7. Announcement of Next Meeting Date - June 23rd, 2026

 8. Proposed Executive Session
8.1. Proposed Executive Session
Discussion of Personnel Discipline Matter and Use of Force Complaint

 9. Adjournment
9.1. Motion to Adjourn
The Commission adjourned the public meeting at 7:24pm.