Advisory Committee on Accessibility — Burlington, VT
Date: 2025-10-27
Time: 15:30

Advisory Committee on Accessibility

 Monday, October 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont

Meeting Invite information
Zoom Link:https://zoom.us/j/92356452507?pwd=Zk6QCJswEJla4hSa3seazYvWwFa3Uh.1
Webinar ID: 923 5645 2507
Passcode: 120399
1. Call to Order

2. Adopt the Agenda

3. Adopt Minutes
  Subject 3.1. Adopt and approve the September 15th 2025 Draft Minutes of the
 Burlington Advisory Committee on Accessibility
  Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont
  Category 3. Adopt Minutes
  Department Other


  Type

4. Public Forum
  Subject 4.1. Communication to Secretary of States Office — Regarding Accessibility
 Efforts for Public Meetings and Elections
  Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont
  Category 4. Public Forum
  Department Other


  Type

5. News and Updates
  Subject 5.1. Proposed new additional members of the Committee
  Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont


  Category 5. News and Updates

  Department Other


  Type

  Recommended Action

6. Work Session - Open and Accessible Meetings Best Practices
  Subject 6.1. City of Burlington Meeting Minute Policy Feb 28 2025
  Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont


  Category 6. Work Session - Open and Accessible Meetings Best Practices

  Department Department of Finance and Administration


  Type

  Recommended Action

  Subject 6.2. Accessiblity Best Practices for City Employee Notes2.0 Document
  Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont


  Category 6. Work Session - Open and Accessible Meetings Best Practices

  Department Other


  Type

  Recommended Action

7. Adjournment
  Subject 7.1. Motion to adjourn
  Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont


  Category 7. Adjournment

  Department Council and Board


  Type

  Recommended Action

8. Informational and Non-Discrimination Statements
Subject 8.1. This agenda is available in alternative formats upon request. Persons with
 disabilities who require assistance or special arrangements to participate are
 encouraged to contact 802-865-7000 (voice) or 802-865-7142 (TTY) at least
 72 hours in advance so that proper arrangements can be made. The City of
 Burlington will not tolerate unlawful harassment or discrimination on the basis
 of political or religious affiliation, race, color, national origin, place of birth,
 ancestry, age, sex, sexual orientation, gender identity, marital status, veteran
 status, disability, HIV positive status, crime victim status or genetic
 information.
Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont
Category 8. Informational and Non-Discrimination Statements
Department Council and Board


Type

Advisory Committee on Accessibility

 Monday, October 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont

Meeting Invite information
Zoom Link:https://zoom.us/j/92356452507?pwd=Zk6QCJswEJla4hSa3seazYvWwFa3Uh.1
Webinar ID: 923 5645 2507
Passcode: 120399
1. Call to Order

2. Adopt the Agenda

3. Adopt Minutes
  Subject 3.1. Adopt and approve the September 15th 2025 Draft Minutes of the
 Burlington Advisory Committee on Accessibility
  Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont
  Category 3. Adopt Minutes
  Department Other


  Type

4. Public Forum
  Subject 4.1. Communication to Secretary of States Office — Regarding Accessibility
 Efforts for Public Meetings and Elections
  Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont
  Category 4. Public Forum
  Department Other


  Type

5. News and Updates
  Subject 5.1. Proposed new additional members of the Committee




 Page 1 of 17
  Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont


  Category 5. News and Updates

  Department Other


  Type

  Recommended Action

6. Work Session - Open and Accessible Meetings Best Practices
  Subject 6.1. City of Burlington Meeting Minute Policy Feb 28 2025
  Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont


  Category 6. Work Session - Open and Accessible Meetings Best Practices

  Department Department of Finance and Administration


  Type

  Recommended Action

  Subject 6.2. Accessiblity Best Practices for City Employee Notes2.0 Document
  Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont


  Category 6. Work Session - Open and Accessible Meetings Best Practices

  Department Other


  Type

  Recommended Action

7. Adjournment
  Subject 7.1. Motion to adjourn
  Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont


  Category 7. Adjournment

  Department Council and Board


  Type

  Recommended Action

8. Informational and Non-Discrimination Statements


 Page 2 of 17
Subject 8.1. This agenda is available in alternative formats upon request. Persons with
 disabilities who require assistance or special arrangements to participate are
 encouraged to contact 802-865-7000 (voice) or 802-865-7142 (TTY) at least
 72 hours in advance so that proper arrangements can be made. The City of
 Burlington will not tolerate unlawful harassment or discrimination on the basis
 of political or religious affiliation, race, color, national origin, place of birth,
 ancestry, age, sex, sexual orientation, gender identity, marital status, veteran
 status, disability, HIV positive status, crime victim status or genetic
 information.
Meeting October 27, 2025 - Burlington Advisory Committee On Accessibility - Monday, October
 27, 2025, 3:30 PM, Sharon Bushor Conference Room, first floor of
 City Hall 149 Church Street, Burlington, Vermont
Category 8. Informational and Non-Discrimination Statements
Department Council and Board


Type




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Timothy Williams

From: Timothy Williams
Sent: Friday, October 10, 2025 3:33 PM
To: lauren.hibbert@vermont.gov
Cc: Lisa Black; Nate Besio; Katherine Schad
Subject: Connecting on Accessibility Efforts for Public Meetings and Elections


Hi Lauren,

I hope you’re doing well. My name is Tim Williams, and I serve as the City of Burlington’s Safety Manager and an
appointed member of the City’s Advisory Committee on Accessibility. I’ve included committee chair Nate Besio and Lisa
Black, and Chief Administrative Officer, member of the committee and the city’s appointed ADA Coordinator Katherine
Schad onto this email thread

Our committee is beginning a discussion on how the City can strengthen and maintain best practice recommendations
related to accessibility in public meetings and elections. I understand that your office is currently working on similar
efforts at the state level, and I was hoping to connect to learn more about what’s being developed so that we can align
our local approach and avoid reinventing the wheel.

If you’re available, I’d appreciate the opportunity to schedule a brief conversation to discuss your ongoing work and
potential ways to collaborate or share insights. Please let me know what times might work best for you in the coming
weeks.

Thank you for your time and leadership on this important topic.


Tim Williams. (He/Him/His)
Department of Finance and Administration
Safety Manager
City of Burlington
200 Church Street, Suite 102 | Burlington, VT 05401
Office Hours: 8:00am – 4:30pm
Phone: (802) 829-5287 | Fax: (802) 864-1777

Career & Internship Opportunities

Please note that this communication and any response to it will be maintained as a public record and may be subject to
disclosure under the Vermont Public Records Act.




 1


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 Meeting Minutes Policy
 February 28, 2025

Purpose
This policy establishes procedures for recording meetings and maintaining meeting minutes in
compliance with Vermont’s Open Meeting Laws while leveraging technology to improve efficiency and
accuracy.

Scope
This policy applies to all public meetings, including City Council, boards, commissions, and department
meetings subject to Open Meeting Laws.

Policy

Compliance with Open Meeting Laws
 • Meeting minutes must include the date, time, and location of the meeting, a list of attendees
 (including members present and absent and public speakers who addressed the body), all
 motions made, and votes taken.
 • Meeting minutes do not have to be a transcript of the meeting but must give a "true indication
 of the business of the meeting" 1 V.S.A. § 312(b)(1).
 • Draft minutes must be available within five (5) calendar days following the meeting as required
 by Vermont law. Except for draft minutes that have been substituted with updated minutes,
 posted minutes shall not be removed from the website sooner than one year from the date of
 the meeting for which the minutes were taken. 1 V.S.A. § 312(b)(2).

Use of Technology
 • Meetings should be hosted online (usually Microsoft Teams and sometimes Zoom) and must be
 recorded. The recordings should be posted at the same time with the draft minutes.
 • Staff should also enable the transcription option.
 • Where the technology to edit transcripts exists, staff shall annotate all AI generated transcripts
 to indicate clearly that they have been generated by AI and are not guaranteed accurate. Staff
 also should review and edit AI-generated transcripts to ensure clarity, accuracy, and compliance
 with Open Meeting Law requirements. If transcripts will be required to be admitted in any on-
 the-record legal proceeding, the City Attorney’s Office should be consulted to determine
 whether a separate transcription of any meeting recording should be made by a certified court
 reporter or professional transcriptionist.

Exceptions & Special Cases
 • For meetings where technology is unavailable or in-person discussions occur without virtual
 tools, minutes should be taken manually following best practices.
 • Executive sessions should not be recorded or transcribed, and minutes should only reflect the
 motion to enter and exit the session.

Effective Date
This policy is effective immediately upon adoption and will be reviewed annually for updates in
compliance with state law and technological advancements.




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Accessibility Best Practices for City
Employees for Events & Meetings
This training is intended to support City employees in ensuring disability-related services in events and public
meetings to best serve the Burlington community. Taking care to create an accessible event benefits not only
individuals with visible or known disabilities, but also helps to ensure that all participants/attendees, including
individuals with non-obvious disabilities and/or chronic health conditions, and people of all ages and body types, can
fully engage in programs and events.

Make Meetings & Events Accessible
It is our expectation that all meetings and events sponsored by the City of Burlington are accessible to individuals
with disabilities. Taking care to create an accessible event benefits not only individuals with visible or known
disabilities, but also helps to ensure that all participants/attendees, including individuals with non-obvious
disabilities and/or chronic health conditions, and people of all ages and body types, are able to fully engage in the
program/events.

Budget support for services and tools should come from a department's respective budget. Questions and
recommendations for support can be shared with the City's Accessibility Committee: contact information goes here



Ask!
When you send out the invitation or notice, include a welcome message to let invitees know they can contact the
planner regarding accommodations.

Your message might include text such as:

 “We strive to host inclusive, accessible events that enable all individuals, including individuals with
 disabilities, to engage fully. To be respectful of those with allergies and environmental sensitivities, we ask
 that you please refrain from wearing strong fragrances. To request an accommodation or for inquiries
 about accessibility, please contact (name, email, phone).”

One or two days before your event or meeting, send out a reminder about refraining from wearing strong
fragrances.

Another approach is to include a checklist in your meeting RSVP. For example: I will need the following
accommodations to participate:

 � Assistive listening device
 � Captioning
 � ASL Interpreters
 � Hearing interpreter
 � Deaf interpreter
 � Reserved front-row seat
 � Large print
 � Braille
 � Advance copy of slides to be projected




Updated: 2/24/2024
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 � Wheelchair access
 � Wheelchair access to working tables throughout the room
 � Scent-free room
 � Lactation room
 � Gender-neutral bathroom
 � Dietary Restrictions.
 o List:
 � Other:

Make sure you follow up on all requests received. If it appears you will be unable to meet a specific request, follow
up with the individual who made the request to determine whether an alternative arrangement can be made.



Check Venue in Advance
Look for these features when inspecting your meeting/event space:

 • Visibility: Consider those with impaired sight
 Clear signage (identifying location and directions); well-lit meeting space and adjacent areas;
 projection screen visible from all seating (if using projection).
 • Acoustics: Consider those with hearing challenges
 Public address (PA) system; roving microphone; limit unnecessary background music; seating
 available near presenter for lip reading; availability of assistive listening devices. Is there a well-lit
 space for an interpreter if needed?
 • Mobility: Consider those who may be in a wheelchair or have other mobility impairments
 Accessible parking near venue; proximity to bus stop; ramp and/or elevator access; accessible
 bathrooms; barrier-free pathways; wide doorways and aisles to accommodate
 wheelchairs/scooters; no loose cables across walking areas.
 • Technology: Consider those who may need to use adaptive devices
 o Electrical outlets in accessible seating areas to accommodate devices, laptops, etc.; extra space or
 work surface
 o Zoom: Zoom provides accessibility options. Please visit the Zoom website for assistance in making
 this option more accessible.
 • Service Animals:
 o Consider access and space for service dogs
 o Comfortable space for service animals to rest during the event; accessible toileting and watering
 facilities nearby.




Updated: 2/24/2024
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At the Event
Ensure that presenters are aware of the City's commitment to disability–inclusive meetings, and ask them to
prepare and deliver their presentations with accessibility in mind.

 • Designate
 o At larger events or events with scheduled accommodations, designate someone to be responsible
 for accommodations as well as help with seating, ensuring captioning and other technology is
 working, maintaining clear pathways, or other needs.
 • Presentations
 o Provide presenters with a checklist requesting that they:
 o Submit materials in advance so that they can be forwarded to individuals who may not be able to
 view screens or flip charts;
 o Verbally describe visual materials (e.g., slides, charts, etc.);
 o Have printed copies available (in larger font);
 o Avoid using small print on presentations that can’t be seen from a distance;
 o Ensure speakers (including those asking questions) always use a microphone;
 • Activate captions on any video used in the presentation
 o Encourage hourly breaks; and
 o Organize breakout group activities to maximize distance between groups (e.g. each group going to
 a corner of the room or side rooms).

Have someone onsite who helps to ensure follow-through on all of the above.

Q&A: Make sure to repeat questions posted by audience before responding, especially if there is not a roving
microphone available. Presenters or audience members may express confidence that they are loud enough and do
not need a microphone. Regardless, ask them to speak into one.

Food: Clearly indicate allergens and gluten-free, vegan, vegetarian, or other options.




Updated: 2/24/2024
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Event Publicity & Pre-Registration
The key to making events accessible and meeting compliance obligations is communication. Include a disability
accommodation statement in all publicity and pre-registration materials that invites participants with disabilities to
request accommodation. This will enable the event planner to arrange most of the accommodation and services in
advance.

The disability accommodation statement should provide an event contact email and phone number.

Sample Accommodation Statements:

The City of Burlington is committed to providing universal access to all of our events. Please contact [name, email,
phone] to request disability accommodation. Advance notice is necessary to arrange for some accessibility needs.

 • For disability accommodations (e.g., sign language interpreters, alternative formats) please contact
 [name, email, phone] as soon as possible.

 • Sample Registration Statements: If you have a disability and may require accommodations in order to fully
 participate, please indicate here.

 • How would you like to be contacted to discuss your needs?

 • I will need the following accommodations in order to participate:

 � ASL Interpreter
 � Communication Access in Real Time (CART services)
 � Large print
 � Braille
 � Wheelchair access
 � Assistive Listening Device
 � An Assistant will accompany me
 � Closed-captioned videos

 • Pre-registration for an event provides an opportunity for event planners to provide important details
 about the event. A comprehensive description of the event, including location, environmental conditions,
 services available, etc. will help participants determine what types of accommodations may be needed.
 Information that is helpful to know includes the distance to parking areas, the availability of transportation
 services, whether the venue is air-conditioned, if assistive listening devices are available, scooter or
 wheelchair availability, and the availability of food options for persons with food allergies.

 • If an event includes overnight lodging, the event planner should investigate the accessibility features of
 the lodging.



Responding to Requests for Accommodations
Focus on the access issue and needed accommodation, not the disability of the participant. When a participant
requests an accommodation, respond as quickly as possible. It may take several communications to work through
the details of a particular request. In some circumstances, several options may be available to address an access
need. The option preferred by the participant should be given primary consideration.

Web Accessibility



Updated: 2/24/2024
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Websites are commonly used to convey information about events and as a means to register to attend an event.
Creating accessible websites and registration forms is critical to ensuring that persons with disabilities have equal
access to information about events. Following the World Wide Web Consortium’s Web Content Accessibility
Guidelines will guarantee that your web content is accessible to the broadest range of users.

Essential elements of accessible web design include:

 • Providing alternate text for visual content;
 • Providing text alternatives to audio content (including captioning with multimedia);
 • Add an introduction video in ASL
 • Cascading style sheets rather than HTML tables;
 • Avoiding the use of color to convey important information;
 • Using high-contrast foreground/background colors;
 • Specifying the language of the content (English, Spanish, or some other language);
 • Avoiding flashing animation;
 • Using relative units rather than absolutes (e.g., percentages instead of pixels); and
 • Making all functionality available from a keyboard



Emergency Procedures
Prior to starting your event, you should consider how the needs of people with disabilities will be handled in an
emergency. When planning an event on campus, please remember:

All on-site staff should be informed of emergency evacuation procedures.

Elevators will not be available during an evacuation. If a participant is unable to exit the building, an approved safe
shelter should be identified, and communicated to participants. A staff person should be identified who will inform
first responders of the location of the participant who remained in the building.




Updated: 2/24/2024
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Interpreter Resources
Improving communication access to an event depends on individual preferences and the nature of the occasion.

One option is sign Language Interpreting, where an interpreter translate verbal communication into American Sign
Language (ASL) using hand symbols and facial expressions. Interpreters often work in pairs, taking turns every 15
minutes.

Another method is Captioning, specifically Communication Access in Real Time (CART), provided by trained
stenographers. Captions can be projected on a large screen or displayed on a laptop computer given by the
Deaf/Hard of Hearing individual, remote captioning is also available. This is particularly effective for events with
presenters using a microphone.

It's important to note that the City of Burlington has a list of interpreting and captioning agencies, although there is
no established contract rate with these vendors:

 Sign Language Interpreting:

 VANCRO Integrated Interpreting Services

 Website: https://vancroiis.com/

 Email: interpretingservices@vancro.com

 Phone: 802-271-0104



 Captioning:

 Vermont Relay Conference Captioning

 Website: https://vermontrelay.com/conference-captioning/rcc-2/#



 Relay Services:

 Vermont Relay

 Website: https://vermontrelay.com/relay-service/introducing-relay-service/

 Phone: 711 or 800-253-0191 for English, 877-253-5424 for Spanish-Spanish



Presentation of Content
Event planners should be prepared for the possibility that presenters and attendees at your event may also require
accommodations. Both should be asked about their access needs in advance of the program.


Presenters should be asked to design their program for an audience with diverse access needs.


If a presentation includes visual content (e.g., PowerPoint presentation, video, or printed charts and graphics), it will
be necessary to have the visual content prepared in an alternate format (electronic format, Braille, large print) for
people who are blind or have low vision. If presentation materials are provided to participants in print, the handouts
must also be accessible in alternate formats, if requested.



Updated: 2/24/2024
 Page 15 of 17
It is also necessary to have captions for films or videos used in a program. If the video is not captioned, sign
language interpreters or real-time captionists may be needed for access to video content of the meeting.


Addressing Communication Access Needs
Attendees who require communication access often find email more effective than the telephone conveying their
needs. It is advisable to inquire about attendees; communication preferences, and every effort should be made to
accommodate these preferences.

Primary communication access methods include the use of an Assistive Listening System (ALS) and sign language
interpreting. It is essential to provide an advance copy of the agenda and any written materials to ensure the
interpreter is well prepared for any specialized vocabulary and names for both in person or virtual meetings or
presentations.

If using sign language interpreting services are utilized:

 In Person:

 • Reserve seating in front for the attendee and companions.
 • Position sign language interpreters in the front of the room, close to the speaker, and within the sight
 line of the Deaf attendee
 • For simultaneous viewing of the interpreter and speaker illuminate the interpreter with a spotlight if
 the room lighting is dimmed.

 Virtual:

 • Multi-pin Features:
 o Enable multi-pin features for both the interpreter and the Deaf participant, allowing them to pin
 the Deaf attendees for enhanced visibility.
 • Video Recording Etiquette:
 o If recording the session, request participants to keep their videos off unless actively interpreting or
 speaking. This facilitates easier viewing for non-participants at a later time.
 • Captioning and SRT Files:
 o If utilizing captioning, inquire about the possibility of converting it into an SRT file. This enables
 you to upload it onto the YouTube channel for a polished and professional appearance, as
 opposed to relying on AI-generated captions.



Room Selection & Set-Up
Choosing a Physically Accessible Location

Schedule your event in wheelchair-accessible buildings and rooms. Conduct an on-site visit to evaluate the facility.
Wheelchair access must be available in all portions of the venue that participants will be using, including the
speaker’s area. An accessible restroom should be within 200 feet of the event location. Braille and tactile signage
should be available for directional assistance. Accessibility begins with parking—how people on and off campus can
navigate to your event. Given the topography of our campus, many people with disabilities navigate campus with
accessible parking and drop-off areas. Survey the location for accessible parking and an accessible path of travel
from the parking area. If the event is held in a location with no close available parking, identify a method of
transportation that will assist attendees with getting to the event location.




Updated: 2/24/2024
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If you must host your meeting in an inaccessible location or one in which access is not easily achievable,
communicate the access plan for participants with disabilities in your pre-event publicity. Be sure to include a
contact number for questions about access to the venue.

Accessible Room Set-Up
Once an accessible site is selected, the meeting room furniture must be arranged so that people who use mobility
devices (e.g., wheelchairs, scooters, walkers, crutches, canes) can maneuver throughout and use the amenities
independently; people who are blind or have low vision can navigate easily and safely; people who are deaf or hard
of hearing can use assistive listening systems and see speakers, interpreters, and captioning; and all participants feel
comfortable and ready to be engaged in the event.

Staff Awareness & Sensitivity
Being prepared can help you handle unexpected requests. Despite all possible efforts to create an accessible event,
some participants may request accommodations at the event. The City of Burlington is obligated to make its best
effort to provide access if the request is reasonable and can be readily accomplished. Staff awareness and sensitivity
are essential to successfully complying with this obligation.

Be conversant with the terms used to convey positive communication with persons with disabilities. Terms such as
“wheelchair bound” and “handicapped” are examples of outdated terms that present disability in negative terms.

More information about People First Language and tips on communicating with and about people with disabilities
can be found at http://www.health.state.ny.us/publications/0951/



On-site Registration
Registration workers should be well-informed about how to provide accommodations and where to obtain services.
Staff should know the answers to common questions such as:

o “Do I need a City permit to use an accessible parking space?”
 ▪ (Answer: Car owner must have a state-accessible permit or obvious temporary disability.)
o “Where is the accessible restroom and water fountain?”
o “When traveling around campus, how do I find accessible paths of travel?”
o “Are there Braille directional signs in the building?”
o “Will there be a wheelchair or scooter available to use? If not, where can I rent one locally?”



During the Event
Event staff should be apprised of the general obligation to provide accommodation for people with disabilities. Staff
should be prepared to offer assistance (directions for drop-off and accessible parking, seating, or using the
amenities of the building, etc.




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