Trade, Travel and Tourism Committee — Los Angeles, CA
Date: 2023-08-15
Time: 14:00

Please Note Public Comment Will Be Taken In­Person Only.


 TRADE, TRAVEL AND TOURISM COMMITTEE

 TUESDAY, AUGUST 15, 2023 ­ 2:00 PM

 ROOM 401, CITY HALL
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER TRACI PARK, CHAIR
 COUNCILMEMBER TIM McOSKER
 COUNCILMEMBER HUGO SOTO­MARTINEZ


 (Andrew Suh – Legislative Assistant ­ andrew.suh@lacity.org)

 Submit written comment at LACouncilComment.com

The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.

The Committee will take public comment from members of the public in­person only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT


ITEM(S)

 (1) 12­0139­S1
 CD 1, CD 8, CD 9 City Clerk report relative to the Figueroa Corridor (Property­Based)
 Business Improvement District (BID) Fiscal Year (FY) 2023 Annual
 Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 (2) 12­0931­S1
 CD 14 City Clerk report relative to the Downtown Industrial District (Property­
 Based) BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes
 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(2) 12­0931­S1
 CD 14 City Clerk report relative to the Downtown Industrial District (Property­
 Based) BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(3) 13­1525­S1
 CD 14 City Clerk report relative to the Arts District LA (Property­Based) BID FY
 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(4) 14­0040­S1
 CD 11 City Clerk report relative to the Gateway to LA (Property­Based)
 BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(5) 14­0855­S1
 CD 13 City Clerk report relative to the Hollywood Entertainment District (Property­
 Based) BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(6) 14­0979­S1
 CD 11 City Clerk report relative to the Westchester Town Center (Property­Based)
 BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted
(6) 14­0979­S1
 CD 11 City Clerk report relative to the Westchester Town Center (Property­Based)
 BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(7) 14­0995­S1
 CD 5 City Clerk report relative to the Encino Commons 2021­2029 (Property­
 Based) BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(8) 15­0241­S1
 CD 14 City Clerk report relative to the Downtown Center (Property­Based)
 BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(9) 18­0429­S1
 CD 14 City Clerk report relative to the Historic Core (Property­Based)
 BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(10) 20­0020­S1
 CD 10 City Clerk report relative to the West Adams 2021­2025 (Property­Based)
 BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(11) 23­0821
 CD 11 Los Angeles World Airport (LAWA) report relative to the FY 2023­24
 Statement of Debt Accountability and Capital Improvement Plan.

 Fiscal Impact Statement: No
 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(11) 23­0821
 CD 11 Los Angeles World Airport (LAWA) report relative to the FY 2023­24
 Statement of Debt Accountability and Capital Improvement Plan.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted


(12) 23­0824
 City Administrative Officer report relative to authorizing the preparation and
 submission of the grant application for the Promoting Resilient Operations
 for Transformative, Efficient, and Cost­saving Transportation (PROTECT)
 Program Grant.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted


(13) 21­1015­S5
 City Administrative Officer report relative to authorizing the preparation and
 submission of the grant application for the Regional Technology and
 Innovation Hubs Grant Program.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted


(14) 23­0762
 Port of Los Angeles report relative to the Fiscal Year 2023­24 Statement of
 Debt Accountability and Capital Improvement Plan.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted


(15) 19­0468
 CD 15 Board of Harbor Commissioners report relative to the Fifth Amendment to
 (14) 23­0762
 Port of Los Angeles report relative to the Fiscal Year 2023­24 Statement of
 Debt Accountability and Capital Improvement Plan.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted


 (15) 19­0468
 CD 15 Board of Harbor Commissioners report relative to the Fifth Amendment to
 the Amended and Restated Agreement with Wabtec Transportation
 Systems, LLC, for the continued development and operation of the Port
 Optimizer project; and Administraive and Categorical Exemption from the
 requirements of the California Environmental Quality Act (CEQA) under
 Article ll, Section 2(f) and Article lll, Class 6(2) of the Los Angeles City
 CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 TIME LIMIT FILE ­ OCTOBER 9, 2023


 (LAST DAY FOR COUNCIL ACTION ­ OCTOBER 6, 2023)


 (16) 22­0437­S1
 CD 15 Motion (McOsker – Price) relative to expanding the Healthy Neighborhood
 Market program to Council District 15.

 Community Impact Statement: None submitted


 (17) 23­0833
 CD 15 Motion (McOsker – Park) relative to a phased timeline of a railroad
 crossing related quiet zone feasibility study throughout the entirety of
 Council District 15.

 Community Impact Statement: None submitted




SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS

Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the
SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS

Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.

COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE

https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure

SPECIAL ACCOMMODATION

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.

NOTICE TO PAID REPRESENTATIVES

If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.

EXHAUSTION OF ADMINISTRATIVE REMEDIES

A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.

TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS

Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­
generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.

What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.

Please Note Public Comment Will Be Taken In­Person Only.


 JOURNAL – TRADE, TRAVEL AND TOURISM COMMITTEE

 TUESDAY, AUGUST 15, 2023 ­ 2:00 PM

 ROOM 401, CITY HALL
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER TRACI PARK, CHAIR
 COUNCILMEMBER TIM McOSKER
 COUNCILMEMBER HUGO SOTO­MARTINEZ


 (Andrew Suh – Legislative Assistant ­ andrew.suh@lacity.org)

 Submit written comment at LACouncilComment.com

The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. The live audio can also
be accessed at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public are encouraged to use one of the other
channels.

The Committee will take public comment from members of the public in­person only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT


ITEM(S)

 (1) 12­0139­S1
 CDs 1, 8, 9 City Clerk report relative to the Figueroa Corridor (Property­Based)
 Business Improvement District (BID) Fiscal Year (FY) 2023 Annual
 Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Clerk report dated December 12, 2022 – (3) Yes
 (2) 12­0931­S1
 CD 14 City Clerk report relative to the Downtown Industrial District (Property­
 Based) BID FY 2023 Annual Planning Report.
 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Clerk report dated December 12, 2022 – (3) Yes
(2) 12­0931­S1
 CD 14 City Clerk report relative to the Downtown Industrial District (Property­
 Based) BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Clerk report dated December 23, 2022 – (3) Yes
(3) 13­1525­S1
 CD 14 City Clerk report relative to the Arts District LA (Property­Based) BID FY
 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Clerk report dated November 17, 2022 – (3) Yes
(4) 14­0040­S1
 CD 11 City Clerk report relative to the Gateway to L.A. (Property­Based)
 BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Clerk report dated December 2, 2022 – (3) Yes
(5) 14­0855­S1
 CD 13 City Clerk report relative to the Hollywood Entertainment District (Property­
 Based) BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Clerk report dated December 14, 2022 – (3) Yes
(6) 14­0979­S1
 CD 11 City Clerk report relative to the Westchester Town Center (Property­Based)
 BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes
 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Clerk report dated December 14, 2022 – (3) Yes
(6) 14­0979­S1
 CD 11 City Clerk report relative to the Westchester Town Center (Property­Based)
 BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Clerk report dated December 16, 2022 – (3) Yes
(7) 14­0995­S1
 CD 5 City Clerk report relative to the Encino Commons 2021­2029 (Property­
 Based) BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Clerk report dated November 28, 2022 – (3) Yes
(8) 15­0241­S1
 CD 14 City Clerk report relative to the Downtown Center (Property­Based)
 BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Clerk report dated November 22, 2022 – (3) Yes
(9) 18­0429­S1
 CD 14 City Clerk report relative to the Historic Core (Property­Based)
 BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Clerk report dated January 26, 2023 – (3) Yes
(10) 20­0020­S1
 CD 10 City Clerk report relative to the West Adams 2021­2025 (Property­Based)
 BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes
 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Clerk report dated January 26, 2023 – (3) Yes
(10) 20­0020­S1
 CD 10 City Clerk report relative to the West Adams 2021­2025 (Property­Based)
 BID FY 2023 Annual Planning Report.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Clerk report dated November 17, 2022 – (3) Yes
(11) 23­0821
 Los Angeles World Airport (LAWA) report relative to the FY 2023­24
 Statement of Debt Accountability and Capital Improvement Plan.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 NOTED and FILED Los Angeles World Airports report dated July 25, 2023 – (3) Yes
(12) 23­0824
 City Administrative Officer report relative to authorizing the preparation and
 submission of the grant application for the Promoting Resilient Operations
 for Transformative, Efficient, and Cost­saving Transportation (PROTECT)
 Program Grant.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Administrative Officer report dated August 7, 2023, AS AMENDED –
 (3) Yes
(13) 21­1015­S5
 City Administrative Officer report relative to authorizing the preparation and
 submission of the grant application for the Regional Technology and
 Innovation Hubs Grant Program. (Trade, Travel, and Tourism Committee
 approved this matter as amended.)

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes
 (3) Yes
(13) 21­1015­S5
 City Administrative Officer report relative to authorizing the preparation and
 submission of the grant application for the Regional Technology and
 Innovation Hubs Grant Program. (Trade, Travel, and Tourism Committee
 approved this matter as amended.)

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted

 APPROVED City Administrative Officer report dated July 18, 2023, AS AMENDED – (3)
 Yes
(14) 23­0762
 Port of Los Angeles report relative to the Fiscal Year 2023­24 Statement of
 Debt Accountability and Capital Improvement Plan.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 NOTED and FILED Port of Los Angeles report dated July 7, 2023 – (3) Yes
(15) 19­0468
 CD 15 Board of Harbor Commissioners report relative to the Fifth Amendment to
 the Amended and Restated Agreement with Wabtec Transportation
 Systems, LLC, for the continued development and operation of the Port
 Optimizer project; and Administraive and Categorical Exemption from the
 requirements of the California Environmental Quality Act (CEQA) under
 Article ll, Section 2(f) and Article lll, Class 6(2) of the Los Angeles City
 CEQA Guidelines.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ OCTOBER 9, 2023


 (LAST DAY FOR COUNCIL ACTION ­ OCTOBER 6, 2023)

 APPROVED Board of Harbor Commissioners report dated August 8, 2023 – (3) Yes
(16) 22­0437­S1
 CD 15 Motion (McOsker – Price) relative to expanding the Healthy Neighborhood
 Market program to Council District 15.

 Community Impact Statement: None submitted
 (LAST DAY FOR COUNCIL ACTION ­ OCTOBER 6, 2023)

 APPROVED Board of Harbor Commissioners report dated August 8, 2023 – (3) Yes
 (16) 22­0437­S1
 CD 15 Motion (McOsker – Price) relative to expanding the Healthy Neighborhood
 Market program to Council District 15.

 Community Impact Statement: None submitted

 APPROVED Motion (McOsker – Price) – (3) Yes
 (17) 23­0833
 CD 15 Motion (McOsker – Park) relative to a phased timeline of a railroad
 crossing related quiet zone feasibility study throughout the entirety of
 Council District 15.

 Community Impact Statement: None submitted

 APPROVED Motion (McOsker – Park) – (3) Yes


SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00­0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS

Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subject­matter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agenda­items collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.

COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE

https://clerk.lacity.gov/clerk­services/cps/council­committee­meetings/info­assignments­structure

SPECIAL ACCOMMODATION

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.

NOTICE TO PAID REPRESENTATIVES

If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.

EXHAUSTION OF ADMINISTRATIVE REMEDIES

A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunications Relay Service for the
hearing impaired, please see the information below.

NOTICE TO PAID REPRESENTATIVES

If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.

EXHAUSTION OF ADMINISTRATIVE REMEDIES

A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time
reasonably to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City
Council's final action on a matter will become a part of the administrative record.

TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS

Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peer­to­peer and third­party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in
all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers ­
generally telephone companies ­ are compensated for the costs of providing TRS from either a state or a federal fund. There is no
cost to the TRS user.

What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the relay
service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is deaf,
hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.