Civil Service Employment Subcommittee — Portland, ME
Date: 2026-01-22
Time: 08:00

City of Portland
CDBG Allocation Committee

Thursday, January 22, 2026 at 8:00 AM Via Zoom




REMOTE ACCESS INFORMATION:
CDBG Annual Allocation Committee will conduct this meeting by remote methods/technology at the Zoom
link provided below, in accordance with the requirements of 1 M.R.S. section 403-B and the City Council's
Remote Participation Policy Public. The CDBG Allocation Committee will conduct this meeting remotely via
Zoom pursuant to the Remote Meeting Policy adopted by the Portland City Council. Allow your computer to
install the free Zoom app to get the best meeting experience. If you are not able to attend live either in person or
via Zoom, a recording will be available in the Agenda Center following the meeting. For public comment via
Zoom, you will need to use the "raise your hand" feature. To raise your hand via the telephone, please hit *9.
You will be unmuted by the host when it is time for public comment. This particular meeting will not take
public comment.

Please click the link below to join the webinar: https://portlandmaine-gov.zoom.us/j/81655040957

1. Open Meeting and Roll Call
2. Discuss Development Scores
3. Review Social Service Applications
 a. Through These Doors
 b. Milestone Recovery - HOME Team
 c. Milestone Recovery - Food Access and Engagement
 d. Wayside Food Programs
4. Next Steps
5. Adjournment




 1

City of Portland
CDBG Allocation Committee

Thursday, January 22, 2026 at 8:00 AM Via Zoom




REMOTE ACCESS INFORMATION:
CDBG Annual Allocation Committee will conduct this meeting by remote methods/technology at the Zoom
link provided below, in accordance with the requirements of 1 M.R.S. section 403-B and the City Council's
Remote Participation Policy Public. The CDBG Allocation Committee will conduct this meeting remotely via
Zoom pursuant to the Remote Meeting Policy adopted by the Portland City Council. Allow your computer to
install the free Zoom app to get the best meeting experience. If you are not able to attend live either in person or
via Zoom, a recording will be available in the Agenda Center following the meeting. For public comment via
Zoom, you will need to use the "raise your hand" feature. To raise your hand via the telephone, please hit *9.
You will be unmuted by the host when it is time for public comment. This particular meeting will not take
public comment.

Please click the link below to join the webinar: https://portlandmaine-gov.zoom.us/j/81655040957

1. Open Meeting and Roll Call
2. Discuss Development Scores
3. Review Social Service Applications
 a. Through These Doors
 b. Milestone Recovery - HOME Team
 c. Milestone Recovery - Food Access and Engagement
 d. Wayside Food Programs
4. Next Steps
5. Adjournment




 1

 Page 1
Overview Case Id: 30664
 Name: Through These Doors - 2026
Completed by jennys@throughthesedoors.org on 11/11/2025 1:29
 Address: *No Address Assigned
PM




Overview

Please provide the following information.




 Housing & Economic Development
 Department
 City of Portland HCD Program Manager
 CDBG Social Services 389 Congress St
 Portland, ME 04101
 Program 207-874-8731
 cdbg@portlandmaine.gov




INTRODUCTION

The City of Portland CDBG program seeks to foster innovative and creative programs that address the critical issues
facing the City of Portland. The CDBG funds should be seen as seed money for starting or expanding programs. The
purpose of our funding is to help get a program off the ground or successfully expand, all while prioritizing impact to
low and moderate income residents of Portland. We strongly encourage new programs to apply for CDBG funding,
and encourage all applicants to review a recent Addendum to our HUD Agreement to ensure compliance.

Before completing this application for funding, all applicants must read the Community Development Block Grant
Policies, which can be found at our website. The policies contain eligibility for funding, allowable expenses, scoring
and selection process procedure, etc. Points may be deducted if your application does not adhere to the Policies.


 I acknowledge that I have read and understood the Community Development Block Grant (CDBG) Policies. I
agree to adhere to all the terms, conditions, and requirements outlined in these Policies. If awarded CDBG funding,
I commit to following these guidelines throughout the implementation of the funded project.
 I understand that non-compliance with the CDBG Policies may result in the withdrawal of funding, the
requirement to return disbursed funds, or other penalties as outlined by the program.




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A. Agency Information Case Id: 30664
 Name: Through These Doors - 2026
Completed by jennys@throughthesedoors.org on 11/13/2025
 Address: *No Address Assigned
11:29 AM




A. Agency Information

Please provide the following information.


Don't forget to SAVE your work before EXECUTIVE DIRECTOR
 A.8. Name
exiting this screen Rebecca Hobbs

 A.9. Phone
 (207) 356-1879
AGENCY INFORMATION
A.1. Agency Name A.10. Email
Through These Doors rebeccah@throughthesedoors.org

A.2. Mailing Address PROJECT DIRECTOR
PO Box 704 Portland, ME 04104 A.11. Name
 Jen LaChance
A.3. Federal ID Number
01-0352636 A.12. Phone
 (207) 712-8476
A.4. Unique Entity Identifier- SAM.GOV
TAG2EXB6WF15 A.13. Email
 jenl@throughthesedoors.org
APPLICATION POINT OF CONTACT
A.5. Name FINANCIAL DIRECTOR
Jenny Stasio A.14. Name
 Karin Baard
A.6. Phone
(207) 229-7912 A.15. Phone
 (207) 767-4952
A.7. Email
jennys@throughthesedoors.org A.16. Email
 karinb@throughthesedoors.org




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 Page 3
B. Project Information Case Id: 30664
 Name: Through These Doors - 2026
Completed by jennys@throughthesedoors.org on 11/13/2025
 Address: *No Address Assigned
11:38 AM




B. Project Information

Please provide the following information.


Don't forget to SAVE your work before exiting this screen


B.1. Program Name (Note: If you are applying for funding for multiple programs, please submit an application for
each distinct program)
Community Based Domestic Violence Services

B.2. Primary Address Services Are Delivered
109 Middle Street Portland, ME 04101

B.3. Are there additional service address?
No

B.4. HUD National Objective
There are two approaches for meeting the Low to Moderate Income qualifications. Please select the applicable
National Objective:

  Low to Moderate Income Limited Clientele (LMC): Limited Clientele activities benefit a specific targeted
 group of persons of which at least 51% must be LMI based on HUD’s annual limits. In order to meet the LMI
 Limited Clientele criteria, the activity must either collect income documentation/screening for each client
 or serve a population presumed by HUD to be LMI (including abused children, elderly persons, battered
 spouses, homeless persons, severely disabled adults, illiterate adults, persons living with AIDS, and migrant
 farm workers.)
  Low to Moderate Income Area Benefit (LMA): Area Benefit activities must be available to all residents of an
 area where at least 51% of the residents are LMI based on HUD’s data of eligible areas over 51%. The area
 must be clearly delineated by the grantee and must be primarily residential.

Select which National Objective this program activity will address:
Low and Moderate Income Clientele (LMC)

Does this activity primarily benefit a population that HUD presumes to be low to moderate income, including
abused children, elderly persons, battered spouses, homeless persons, illiterate adults, severely disabled adults,
persons living with AIDS, and migrant farm workers?
Yes

Please check the appropriate populations

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 Abused Children
 Elderly Persons
 Battered Spouses
 Homeless Persons
 Illiterate Adults
 Severely Disabled Adults
 Persons Living with AIDS
 Migrant Farm Workers
B.5. HUD Program Objectives
Indicate which HUD program objective this program will address:
Creating a Suitable Living Environment

B.6. Priority Impact Level
The City of Portland CDBG Goals and Priorities:

  Neighborhood Investment and Infrastructure- Create strong, safe, accessible and vibrant neighborhoods-
 Invest in infrastructure to improve neighborhood assets and build strong, safe, accessible and vibrant
 neighborhoods. Improve accessibility through ADA compliance. Build sidewalks and trails to improve
 connectivity, increase the use of bicycles as a mode of transportation, and redevelop streetscapes to create
 shared streets for cars, bikes, and pedestrians that integrate with the fabric of the neighborhood. Support
 programs that increase safety in neighborhoods for residents and visitors. Invest in programs and services
 that address the specific needs of members of the community. Encourage programs that build a sense of
 inclusiveness, safety, and security within individual neighborhoods.
  Housing Availability-Increase housing availability and affordability- Increase housing availability and
 affordability to all Portland residents regardless of income, race, ethnicity, and family size. Encourage
 housing development by removing barriers to traditional urban housing types while ensuring the inclusion
 of workforce housing in significant development projects.
  Economic Opportunity- Create economic opportunities to transition people out of poverty- Invest in
 Portland businesses to enable them to expand to create jobs. Invest in persons wanting to create
 microenterprises. Engage job seekers in a continuum of services to increase their professional capacity,
 financial stability, and ability to maintain employment. Focus on difficult to employ populations including
 homeless, new Americans and single parent head of households. Combine resources and build partnerships
 between public and private entities to provide opportunities to transition Portland residents out of poverty
 to sustainable employment and financial stability.
  Address the Needs of the Growing Homeless Population- Prevent and reduce homelessness - Prevent
 individuals and families from becoming homeless and entering into the shelter system. Rapidly rehouse
 those who enter the shelter system. Provide necessary resources to assist vulnerable population’s
 transition out of homelessness, including housing opportunities for chronically homeless or long-term
 stayers at homeless shelters.
  For more detailed information, please review the Needs-Goals-Priorities Table


Select the primary goal your program or project addresses:
Address the Needs of the Growing Homeless Population: Prevent and reduce homelessness

Beneficiaries
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B.7. Describe the beneficiaries or clients served by the program.
The beneficiaries served by the program are survivors of domestic abuse residing in Portland with a particular
emphasis on survivors who are homeless or at risk of becoming homeless due to domestic abuse.

B.8. How many will be served by the proposed program? (unduplicated -per year)
600

B.9. How many are low to moderate income residents of Portland?
600

B.10. What percentage of total clients are low to moderate income residents of Portland?
100.00%

Units of Service - The CDBG program provides quarterly reimbursements for your expenditures as long as your units
of service reported are proportional to your expenditures. Therefore, your units of service should be a measure which
is proportionate across the grant term and proportionate to your expenditures. For example, an hour of staff time or
bed nights in a shelter are common units of service.

B.11. Describe the type of unit of service provided by the program.
The unit of services is the number of hours spent by the Community Based Advocate providing services.

B.12. How many units of service will be provided by the program?
2,075

Budget and Organizational Questions

B.13. What percentage of the total budget is CDBG?
24.51%

Program Objectives and Outcomes

B.14. What are the program objectives?
The program objectives are to increase safety and stability (particularly housing stability) for survivors of domestic
abuse by providing behavioral health services, particularly related to safety planning and domestic violence advocacy
services. Through These Doors (TTD) will provide comprehensive domestic violence advocacy services and safety
planning, emergency services to prevent and/or rapidly resolve homelessness, emergency shelter services and
housing navigation services to survivors of abuse residing in Portland to achieve safety and stability. TTD will
collaborate with local partners (see attached letters of support demonstrating partners willingness to collaborate) to
improve access to services that survivors of abuse need to increase safety and stability and decrease homelessness
and housing insecurity. TTD will connect survivors to mainstream resources to create a network of partnerships to
provide continued support while enhancing survivors' ability to remain safe and securely housed.

B.15. What are the program outcomes?
The program outcomes that will be achieved are increased safety and stability (primarily housing stability) for victims
and survivors of abuse residing in Cumberland County, with a particular emphasis on those who are experiencing
unsheltered homelessness. Victims of abuse residing in Portland will receive community based domestic violence
advocacy, emergency services to prevent homelessness (diversion funds, advocacy with landlords, voucher
administrators, etc), emergency shelter services at our domestic violence shelter (if needed and as space allows) as
well as housing search, placement and stabilization services referred to as housing navigation and stabilization
services. These services are provided to increase survivor safety and stability and decrease homelessness due to
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domestic abuse. Survivors of abuse in need of rental assistance will receive financial resources as long as funding
allows by leveraging our partnership with the Maine Coalition to End Domestic Violence's rapid re-housing program.
Additionally, survivors of abuse will be connected to mainstream resources for continued support. These activities and
services will achieve our program objectives and outcomes.

B.16. Employees
Program specific, not for the entire organization.
 Totals
 How many employees are currently employed in this 3.4
 program?
 How many employees will be employed in this program if 3.4
 it receives CDBG funding?
  How many employees will be employed in this program 2.4
 if it does not receive CDBG funding?

Documentation

B.17. How will the beneficiaries’ information be collected and documented?
TTD utilizes EmpowerDB to collect demographic and service information for service recipients. TTD staff will collect
and record data in EmpowerDB.

B.18. How will the units of service be tracked and documented?
For this grant, a unit of service is equal to an hour of community based advocacy provided. Hours worked by the
community based advocacy will be documented in our payroll software, Paychex, and tracked by TTD's Director of
Finance. Additionally, TTD tracks all resources, referrals and services provided to individuals served in EmpowerDB.
Our database allows us to track demographics of the individuals we serve, services provided and housing status. The
quality assurance surveys, and this additional information will allow TTD to track the progress of the grant to ensure
we are meeting the program objectives and anticipated outcomes.

B.19. How will the outcomes be measured, collected, and documented?
TTD will record the number of individuals who receive advocacy services and the outcomes associated with the
services in EmpowerDB. TTD concludes each interaction with survivors with a short quality assurance survey to assess
the impact of the services provided. The survey asks the following questions: Does the person have more information
about how to plan for their safety? Did the person receive more information about community resources?




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C. Narrative Case Id: 30664
 Name: Through These Doors - 2026
Completed by jennys@throughthesedoors.org on 11/17/2025
 Address: *No Address Assigned
10:13 AM




C. Narrative

Please provide the following information.


Don't forget to SAVE your work before exiting this screen


C.1. Program Description
Describe the Program being proposed.
Through These Doors (TTD) is seeking funding from the City of Portland Community Development Block Grant to
continue our Community Based Advocacy project which provides victim advocacy services to victims and survivors of
domestic abuse residing in the City of Portland with a particular emphasis on survivors of abuse who are unhoused.
Specifically, TTD is seeking funding to prevent and reduce homelessness due to domestic abuse by providing
behavioral health and domestic violence advocacy services (including victim advocacy, case management and housing
stabilization services), emergency services to prevent and divert homelessness (diversion assistance, landlord/tenant
mediation, advocacy with housing voucher administrators), emergency shelter services and coordinated entry
assessment for possible rental assistance. The Community Based Advocacy project is unique in that it provides
behavioral health and domestic violence advocacy services in the community where survivors of abuse and violence
are accessing other services to decrease barriers to specialized safety planning and support. The Community Based
Advocate goes to other providers locations to hold drop-in hours, groups and resources for residents of Portland who
are experiencing domestic violence and homelessness. The project allows for flexibility so that we can best meet the
needs of survivors of abuse who are unhoused or experiencing housing instability.

C.2. Community Need Description
Describe the scope of the community problem or need the program addresses. Reference plans, reports, data, or
past experience as applicable.
Domestic violence and housing instability are deeply interwoven, creating a critical community need. Domestic
violence is the leading cause of homelessness for women and families in the United States (National Law Center on
Homelessness and Poverty), in fact women experiencing intimate partner violence are four times more likely to
become homeless than those who do not. Among survivors of domestic violence, housing access consistently ranks as
the most urgent unmet need, with reports indicating that over 90% experience financial abuse which severely limits
their ability to leave unstable or dangerous situations. The National Network to End Domestic Violence (NNEDV)
states, “Many victims face homelessness when they flee abusive homes. Their experiences are confounded by
economic instability, often perpetuated by abusers”. The Office of Family Violence Prevention and Services
corroborate this stating that the two primary concerns for victims and survivors of abuse are access to safe housing
and economic resources. Victims of domestic abuse also cite reasons for homelessness related to loss of housing due
to violence such as property damage or law enforcement response to their residence. Locally, in Maine the problem is
acute: as of fiscal year 2024, statewide shelters serving survivors could admit only 14% of eligible requests, and in
some regions as few as 6% — pointing to a significant gap in safe-housing capacity (Khan, Y. The Maine Monitor). Khan
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notes, at the same time, longer shelter stays (six months to a year) reflect a rental market where housing is
increasingly out of reach for survivors seeking safe, permanent housing. At our agency, Through These Doors (TTD)
provides emergency shelter annually to approximately 100 survivors of domestic abuse—but the demand consistently
exceeds our capacity. Survivors face limited options: they may remain in unsafe relationships because the alternative
is unstable or non-existent housing. Our program addresses this urgent need by supporting prevention (keeping
survivors safely in their homes), rapid re-housing (moving survivors into stable housing), and when necessary,
accessing safe shelter. Many survivors are unable to access domestic violence specific shelters based on capacity
therefore this project is essential to bringing services to other shelters and drop-in centers where survivors of abuse
access other services. By doing so, we can ensure holistic, wrap around domestic violence advocacy services for
survivors of abuse in Portland. The survivors accessing community-based services are among the most vulnerable;
experiencing a culmination of extreme poverty, homelessness, violence, health and mental health concerns and
substance use disorders. Services provided are reaching survivors that otherwise would experience barriers to access.
This project directly addresses the needs of the growing homeless population by eliminating barriers to services,
support and assistance.

C.3. Measurable Community Impact
Describe program outcomes and the impact it will have on the community. Include how progress will be evaluated
in reaching these goals
This project will meet the needs identified in the 2022-2026 Needs-Goals Priority Table by preventing and reducing
homelessness due to domestic violence by supporting residents of Portland who are survivors of domestic abuse by
offering safety planning and domestic violence advocacy, diversion services to prevent homelessness, emergency
shelter services, connections to mainstream resources and referrals and civil justice remedies to help survivors remain
safely housed or access to safe, stable housing if experiencing homelessness or housing insecurity. Additionally, this
project will provide rental assistance for survivors of abuse experiencing homelessness for up to 12 months utilizing
rapid re-housing funds specifically for survivors. TTD established the following objectives and expected outcomes for
this project, grounded in the belief that communities are safer and stronger when survivors are supported in living
free from violence and abuse. Survivors of domestic abuse residing in the City of Portland will remain in or obtain safe,
stable housing in the aftermath of domestic violence and housing instability or homelessness. - Survivors of domestic
abuse residing in the City of Portland will receive safety planning services to improve safety. - Survivors of domestic
abuse residing in the City of Portland will have access to domestic violence advocacy such as case management and
advocacy services to provide referrals and linkages to resources and supports necessary for long term safety and
stability. Other services include diversion services to prevent homelessness, emergency shelter services and rapid re-
housing funding for up to 12 months. - Services will be provided in community settings that survivors of abuse
frequent and access for other services and needs such as the Homeless Service Center, Florence House, Cumberland
County Jail and Preble Street’s Anti Trafficking Services drop-in center as well as other local hubs and service centers.
The overarching goal of this project is to bring services to the individuals who need them; embedding domestic
violence services in the community to decrease barriers to services and provide comprehensive and holistic services
for survivors of abuse. TTD utilizes an electronic database, EmpowerDB, to track services provided and outcomes
achieved. TTD concludes each interaction with survivors with a short quality assurance survey. The survey asks the
following questions, "as result of using the services of TTD...": - Do you have more information about how to plan for
your safety? - Did you receive more information about community resources? We expect a rate of positive response
to both questions at 90% or more. Our database allows us to track the demographics of the individuals we serve,
services provided and housing status. The quality assurance surveys, and this additional information will allow TTD to
track the progress of the grant to ensure we are meeting program goals and anticipated outcomes.

C.4. Goal
Choose and describe how this program meets one of the goals of the CDBG program:(See table here).
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 1. Neighborhood Investment and Infrastructure - Create strong, safe, accessible and vibrant neighborhoods
 2. Housing Availability –Increase Housing availability and affordability
 3. Economic Opportunity – Create economic opportunity to transition people out of poverty
 4. Address the needs of the growing homeless population- prevent and reduce homelessness


This project will meet the CDBG program goal number 4, addressing the needs of the growing homeless population
such that TTD will work to prevent and reduce homelessness for victims and survivors of domestic abuse residing in
Portland. This project will provide high priority activities in the CDBG 2022-2026 Needs-Goals Priority Table to victims
and survivors of domestic abuse residing in Portland. Specifically, this project will allow TTD to provide the following
community-based resources and services: 1. Domestic violence advocacy services (advocacy, crisis intervention and
emotional support, safety planning) 2. Emergency services to prevent homelessness (homeless diversion funds,
landlord/tenant mitigation) 3. Referrals and linkages to mainstream resources If survivors of abuse are already
experiencing homelessness, TTD will provide the necessary resources to assist survivors of abuse to rapidly transition
out of homelessness. Services 1-3 listed previously will be available to survivors of abuse in addition to the following:
5. Shelter services (connection to emergency shelter services when needed). 6. Rapid Re-Housing services including
financial assistance and housing stabilization services. Once safely housed, TTD's Community Advocate will continue
to partner with the survivor to bolster security and stability in their housing, finances, employment, access to
mainstream resources, etc. For survivors utilizing rapid re-housing funds, financial assistance will be available for up to
12 months. Survivor safety is the overarching goal of the project which will in turn decrease the need for emergency
shelter and improve the safety of individual residents of Portland and the city as a whole. The following is a story
illustrating the impact this work has on addressing the needs of the growing homeless population in Portland. Details
have been changed to protect privacy. Nadia first connected with TTD at Protection from Abuse (PFA) court while
seeking an order against her former partner of six years. Shortly after that court appearance, contact was lost due to
the partner’s ongoing control and abuse. Months later, during TTD’s support hours at Preble Street Anti-Trafficking
Services, a caseworker requested assistance for a client experiencing domestic violence. The advocate soon realized
the client was Nadia. Though she expressed embarrassment about returning to her abusive partner, she was relieved
to reconnect with someone from TTD who understood her history and situation. Through consistent emotional
support, validation, and trauma-informed advocacy, the survivor began to process her experiences and recognize the
abuse perpetrated against her. As her sense of safety and confidence grew, she shared her fear of her former
partner’s potential release following his arrest for violating bail conditions. Over the next several weeks, regular
meetings with her advocate helped her rebuild trust in herself and her ability to seek protection.

C.5. Priority Impact Level
Choose and describe how this program best addresses one of the priority impacts level activities from the selected
goal in the question above: :

 1. Neighborhood Investment and Infrastructure- Create strong, safe, accessible and vibrant neighborhoods.
 Eligible programs and activities include but are not limited to: Community policing, public infrastructure in
 target neighborhoods. Accessibility/ADA compliance, alternative modes of transportation; PRIORITY: Park
 and recreation facilities, historic preservation, tree planting, and non-profit rehab, inclusive and diverse
 community centers and engagement programs, senior services, disability services, public infrastructure
 outside of the targeted neighborhood.
 2. Housing Availability- Increase housing availability and affordability. Eligible programs and activities include
 but are not limited to; HIGH PRIORITY: Housing rehabilitation, adaptive reuse of housing, housing retention;
 PRIORITY: Rental assistance programs, environmental testing and remediation, energy
 efficiency/weatherization, fair housing activities, heating and fuel assistance, tenant landlord counseling
 services, and legal services.
 3. Economic Opportunity- Create economic opportunity to transition out of poverty. Eligible programs and
 activities include but are not limited to; HIGH PRIORITY: Job creation, microenterprise assistance, career
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 advancement services (education, job training, GED attainment, ESL, etc.), Job retention support services
 (childcare vouchers, housing counseling, transportation assistance, etc.) PRIORITY: Façade improvements,
 and financial stability services (budgeting, financial planning, tax preparation, etc.).
 4. Address the Need of the Growing Homeless Population- Prevent and reduce homelessness. Eligible
 programs and activities include but are not limited to; HIGH PRIORITY: Food assistance, shelter services,
 mental health service, substance use disorder services, housing and housing services for long-term shelter
 consumers, emergency services to prevent homelessness; PRIORITY: Rental assistance, and at risk youth
 services.


TTD will address the needs of the growing homeless population by preventing and reducing homelessness for victims
and survivors of domestic abuse. The Community Based Advocate will provide comprehensive victim advocacy
services, emergency services to prevent homelessness, emergency shelter, rapid rehousing assistance and housing
navigation and stabilization services. All aforementioned activities are high or priority activities outlined in the
application. By decreasing barriers to accessing these services, TTD will achieve the goals of preventing and reducing
homelessness for survivors of abuse residing in Portland. Domestic violence advocacy and safety planning services:
TTD's Community Advocate will provide safety planning and advocacy services. Services will include case management
services, crisis intervention and emotional support and referrals and linkages to mainstream resources to promote
long-term safety and stability. Services will also include drop-in hours and support groups at community partner
locations to further decrease barriers to services which was effective in increasing individuals served. For example,
TTD's Community Based Advocate provides drop-in hours at Preble Street's Anti-Trafficking Services center to
organically connect with survivors of abuse utilizing Preble Street's services. This partnership has provided increased
resources and support to survivors of abuse by blending two opportunities for support in one "stop" for a survivor.
Emergency services to prevent homelessness: This project will provide homeless diversion services such as
landlord/tenant mediation, access to funds to prevent eviction and utility disconnections, housing search and
placement (if already experiencing homelessness or insecurity), etc. TTD will leverage other grant and foundation
funding to support survivor's financial needs. Connecting and linking survivors to mainstream resources: TTD's
Community Based Advocate will work with survivors to identify mainstream resources to meet their needs such as
food assistance, housing startup costs, childcare services and healthcare. TTD has access to survivors' funds that can
provide one-time financial assistance to survivors of abuse for costs such as security deposits, utility payments, cell
phone plans, gas and transportation. These funds will be utilized so long as resources exist to improve the safety and
stability of survivors experiencing domestic violence. Advocacy and supportive services are most effective when
paired with financial assistance to support survivors of abuse achieve economic independence and stability. Shelter
services: Although not funded by this proposed project, TTD's shelter services are available to all residents of
Cumberland County. Rapid Re-Housing Assistance: TTD will provide rental assistance (leveraged through another
fund) as well as housing navigation and stabilization services for up to 12-months for survivors of abuse experiencing
homelessness.

C.6. Guiding Principles
Describe how the program meets each of the following Guiding Principles: Priority to Lower Incomes, Diversity and
Inclusiveness, Consistent with City Goals and Initiatives:

 1. Consistent. All projects and programs will be reviewed with respect to the Consolidated Plan and other
 HUD requirements; City goals, priority impact levels, and other CDBG or HOME investments. Proposals
 should be coordinated with relevant City Departments where appropriate and align with City initiatives.
 City plans can be found online at Portland's Housing Community Development Website
 Measurable Community Impact. Programs and projects will be evaluated based on how well they create a
 significant and measurable community impact.
 2. Diversity and Inclusiveness. Programs and projects shall address diversity and be inclusive in order to
 engage differences and create a culture of belonging.
 3. Priority to Lower Incomes. Priority will be given to projects and programs that serve the lowest income
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 persons.
 4. Leveraged Funding. CDBG should not be the only source of funding for a program or project; leveraging
 other funds is essential.

 This project meets the guiding principles outlined in the application. 1. TTD's project is consistent with the City
 of Portland's goals of preventing and reducing homelessness. TTD will provide comprehensive victim advocacy
 services, behavioral health services such as safety planning and crisis intervention and other high priority
 activities to prevent survivors of domestic abuse from entering the shelter system and improve their safety
 and wellbeing. For those who are experiencing homelessness or situations in which homelessness cannot be
 prevented, TTD will work to rapidly re-house survivors of abuse experiencing homelessness so that
 homelessness is a brief, isolated experience. TTD's project will create a significant and measurable community
 impact by increasing the safety of survivors of domestic abuse and preventing and/or reducing homelessness
 amongst survivors. 2. TTD provides safe and accessible services to all people affected by domestic violence
 regardless of race, ethnicity, disability, sexual orientation, gender, age, primary language spoken, or
 immigration status. TTD regularly reviews our response to domestic abuse to improve our engagement with
 culturally diverse populations and create a culture of belonging amongst our organization and with the
 survivors we serve. To serve all survivors of abuse, TTD provides interpreter services through the language line
 or in-person interpreting services to increase access to advocacy services for non-English speakers. 3. TTD's
 project will serve individuals who are presumed to be lower income based on the battered spouse exemption.
 4. TTD's financial portfolio is broad as the organization receives support from various funders. CDBG funds will
 allow TTD to expand our advocacy and victim services work but will not fully support the program. These
 funds will allow TTD to retain our Community Based Advocate to support survivors residing in Portland and
 prevent homelessness and housing instability related to domestic violence. TTD will continue to leverage
 other funds to support our advocacy work such as state and federal grants and contracts as well as individual
 donors.



 C.7. Partnerships, Collaboration, and Outreach


If applying as a partnership, please describe the nature of the partnership, who is involved, and what agreement
there is among partners. Partnerships are two or more organizations or businesses who will share valuable
resources, work together toward a common goal, and increase efficiency in providing services.

If applying as a single entity please describe collaboration between service providers; coordination of services; or
outreach to the community.

Include any additional collaboration, coordination or outreach as relevant to ensure there is no duplication of
services.


TTD is applying as a single entity but will be engaging community partners to effectively continue, refine and improve
this project. TTD has longstanding partnerships with community providers who have made this project successful such
as the Homeless Service Center, Maine Pre-Trial Services, the Maine Coalition to End Domestic Violence, the
Cumberland County Jail, and the Portland Police Department. TTD will continue to build upon these relationships to
best meet the needs of victims and survivors of abuse. Attached are letters of support indicating our commitment to
collaboration and partnership. The primary goal of this project is to improve access to comprehensive advocacy and
behavioral health services for survivors of domestic abuse in an effort to prevent and/or rapidly resolve homelessness
and improve safety and stability for survivors. TTD recognizes that the best outcomes for survivors of abuse are
achieved with a multidisciplinary, collaborative approach. TTD will continue to partner with community providers to
bring community-based victim advocacy services to survivors of abuse who are experiencing homelessness or housing
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 Page 12
insecurity due to domestic violence. Partnerships with other social service providers, law enforcement and
community policing are critical for creating a safety net for survivors of abuse. TTD has included letters of support
from some of our key partners for this project. Important to note, TTD is integrated into the homeless and social
services continuum and will continue to work alongside other shelters in the City of Portland to prevent and reduce
homelessness amongst survivors of domestic abuse. TTD is a member of the Emergency Shelter Assessment and
Response Team (ESART), Region One and Statewide Homeless Council and the Maine Continuum of Care. Survivors of
abuse benefit when we work together as a community to provide support for survivors and accountability for
perpetrators. It is our intention to carry forth our history of collaborative work in this project.

C.8. Readiness to Proceed
Describe the program’s timeline with specific dates and times, including start dates, end dates and milestones as
applicable.
This request is for funding to continue the current community-based advocacy work. TTD is the only regional domestic
violence resource center serving Cumberland County. The work of this project expands our longstanding commitment
to serving victims and survivors of abuse in the City of Portland. This project is currently underway and will continue
as long as funding is allocated. The infrastructure is in place for the project to continue on as it is going with plans for
increased collaborative efforts such as community-based groups in partnership with other providers. The connections
the Community Based Advocate has made have advanced this project and continue to bring new and exciting ideas to
expanding the work to create a bigger impact. TTD has hired, trained and onboard a Community Based Advocate who
is currently doing the work of this project under the current grant cycle. Included in the required documents section is
a timeline for this project.

C.9. Experience Providing Service


Describe your organization's experience in delivering and managing this or similar programs.

Please summarize current licensing and accreditations obtained.


Founded in 1977, TTD is the only regional domestic violence resource center serving victims and survivors of domestic
abuse, dating violence, and stalking in Cumberland County, Maine. The project described in this application builds
upon the experiences and existing programming at TTD. TTD's Advocacy and Victim Services program provides
behavioral health services such as advocacy, safety planning and support related to domestic abuse. Based out of
three offices located throughout Cumberland County, ME, advocates work directly with survivors of abuse on safety
planning, access to mainstream resources, criminal and civil justice advocacy and other survivor identified needs. Our
Portland Outreach Office is co-located within the Portland Police Department, one of the only police departments to
co-locate victim advocacy services in the country. TTD's Community Based Advocacy services began with funding
received from the City of Portland CDBG. Last quarter, the Advocacy and Victim Services Program worked with 252
individuals who identified Portland as their city of residence. This project is providing critical and important work to
survivors of abuse in the City of Portland and improving the safety and stability of survivors of abuse.

C.10. Financial Need


Describe why CDBG funds are necessary to this program.

How will this program continue if CDBG funding is not awarded?


The Community Based Advocate position expands upon our existing Portland Outreach Program. Without continued
funding from CDBG, the community based services of our program would not continue. We would think it important
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 Page 13
enough to seek funding for it as it is part of our strategic goals to offer community based services, but we would have
to consider with other competing goals and worthwhile projects. It is not in our current operating budget without the
support of the City of Portland CDBG. Our revenues are nearly all restricted to their own purposes and any
unrestricted donations are used to fill gaps in projects mostly covered by restricted grants. CDBG funding is essential
for continuation of this important project and its work aligns uniquely with the CDBG goals, principles, and priorities
making it a beneficial addition to the services offered to residents of Portland to prevent and reduce homelessness
and increase domestic violence survivors' safety.

C.11. Leveraged Funding Narrative


Describe all other sources of funding for this program or project. Identify which sources are secured and which are
projected. Include in-kind donations that may be used to supplement expenses where applicable.


We consider the project in this application to be work engaged in by TTD's Community Based Advocate, funded by this
CDBG funding, and the entire Portland Outreach team within TTD's Advocacy program. The personnel costs of the
other members of the Portland Outreach team are funded by a combination of federal Victim of Crime Act funds and
State of Maine general funds, as provided through TTD's contract with the Maine Coalition to End Domestic Violence,
secured through September 2026 and HUD funds which are subcontracted through Cumberland County CDBG funds,
not yet secured. Future applications will be completed for unsecured funds, which are regularly received and
expected to be renewed.

C.12. Budget Narrative


Provide a narrative explaining the budget and expenses for the program. Describe exactly what and who CDBG will
pay for in this program.

If this program was funded by CDBG in the previous year, you must explain why the increase is necessary and what
expansion of service is being provided.

Please ensure that budget amounts listed in the narrative match the Program Budget Detail.


CDBG funds will pay for a FTE advocate at TTD’s rate of pay factoring in budgeted 3% increases in January 2026 and
January 2027. The hourly pay rate is $21.75 at the start of the project period, to increase to $22.40 in January 2027.
Benefits include payroll taxes (FICA & SUTA); health, dental, and life insurance; workers compensation; and
retirement contribution. Wage and benefits are consistent with TTD policy and other TTD employees. Other funds pay
for 2 FTE advocates, .25 FTE program coordinator, and .15 FTE program director at the budgeted employees’
compensation rates plus the same benefits listed above, all consistent with TTD policy and other TTD employees.
CDBG funds also pay for the following: Cost for 1 TTD employee for IT services, payroll service costs for payroll
provider and timesheet software; calculated using current provider’s rate for one FTE employee = $1,069. Cost of
mobile phone service for one FTE employee = $420. There is no increase over the current year of funding request
however we were not fully funded last year. This budget reflects that we applied for last year.




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 Page 14
D. Program Budget Detail Case Id: 30664
 Name: Through These Doors - 2026
Completed by jennys@throughthesedoors.org on 11/17/2025 9:54
 Address: *No Address Assigned
AM




D. Program Budget Detail

Please provide the following information.


Don't forget to SAVE your work before exiting this screen


D.1. Grant Amount Requested - for social service programs the minimum amount requested is $10,000 and
Maximum is $150,000.
$53,483.00

D.2. Total Program Budget
$218,209.00

D.3. Please complete the table below.
 Budget Category Budget CDBG Request Other Funding Other Funding Funding Status
 Amount Source Source Name
 Personnel- Wages $168,105.00 $45,919.00 $122,186.00 MCEDV Contract Pending
 (ongoing
 commitment)
 Payroll Taxes $13,610.00 $3,733.00 $9,877.00 MCEDV Contract Pending
 (ongoing
 commitment)
 Personnel Benefits $35,005.00 $2,342.00 $32,663.00 MCEDV Contract Pending
 (ongoing
 commitment)
 IT & Payroll Costs $1,069.00 $1,069.00 $0.00 Pending
 Mobile Phone $420.00 $420.00 $0.00 Pending
 $218,209.00 $53,483.00 $164,726.00




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 Page 15
E. Required Documents Case Id: 30664
 Name: Through These Doors - 2026
Completed by jennys@throughthesedoors.org on 11/14/2025 9:57
 Address: *No Address Assigned
AM




Don't forget to SAVE your work before exiting this screen


Please provide the following information.

Documentation


 Agency Organizational Chart
An organizational chart must be provided that describes the agency’s administrative framework and staff positions,
indicates where the proposed project will fit into the organizational structure, and identifies any staff positions of
shared responsibility *Required
TTD Organizational Chart - Sept 2025.docx




 Articles of Incorporation/Bylaws
Articles of incorporation are the documents recognized by the State as formally establishing a private corporation,
business or agency. *Required
TTD Articles of Incorporation and Amendment.pdf




 Authorization to Request Funds and/or Designation of Authorized Official
Documentation must be submitted of the governing body’s authorization to submit the funding request and/or
Documentation must be submitted of the governing body’s action authorizing the representative of the agency to
submit the funding request, negotiate for, and contractually bind the agency.
**No files uploaded


 Complete List of Board Members
A list of the current board of directors or other governing body of the agency must be submitted. *Required
TTD Board of Directors October 2025.docx




 Conflict of Interest Policy
Required if you are a first time applicant or policy has undergone significant changes.
**No files uploaded
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 Page 16
 Letters of Support/ MOUs
Demonstrated outreach in the form of Letters of Support and/or Memorandums of Agreement is required. Applicants
can submit as many items as desired, but are encouraged to prioritize quality over quantity. *Required
CCSO Letter of Support- TTD 2025.pdf
MCEDV CDBG Letter of support for TTD.pdf
PPD Letter of Support for Through These Doors' Portland CDBG application.docx.pdf
TTD LOS- CDBG 2025- MPS.pdf
TTD Letter of Support 2025- COP.pdf




 Most Recent Agency Operating Budget *Required
TTD Budget - FY 26.pdf




 Most Recent Audit OR 990 as appropriate *Required
Signed Financial Statements TTD 9-30-24.pdf




 Non-Discrimination Policy
Required if you are a first time applicant or policy has undergone significant changes.
**No files uploaded


 Project Timeline *Required
CDBG Project Timeline 2026-2027.docx




 Verification of 501(c)3 status
Non-profit organizations must submit tax-exemption determination letters from the Federal Internal Revenue Service
and the State. *Required
TTD IRS Tax Determination Letter.pdf




 Whistleblower Policy
Required if you are a first time applicant or policy has undergone significant changes.
**No files uploaded




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 Other Document Type
**No files uploaded




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 Page 18
Submit Case Id: 30664
 Name: Through These Doors - 2026
Completed by jennys@throughthesedoors.org on 11/17/2025
 Address: *No Address Assigned
10:13 AM




Submit

Once an application is submitted, it can only be “Re-opened” by an Administrator.


Don't forget to SAVE your work before exiting this screen


 I certify to the best of my knowledge and belief that the information provided herein is true, complete, and
accurate. I am aware that the provision of false, fictitious, or fraudulent information, or the omission of any material
fact, may subject me to criminal, civil, or administrative consequences including, but not limited to violations of U.S.
Code Title 18, Sections 2, 1001, 1343 and Title 31, Sections 3729-3730 and 3801-3812.

Signature
Jenny Stasio
Electronically signed by jennys@throughthesedoors.org on 11/17/2025 10:13 AM

Title
Co-Executive Director




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 Page 19
Overview Case Id: 30665
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/14/2025
 Address: *No Address Assigned
11:24 AM




Overview

Please provide the following information.




 Housing & Economic Development
 Department
 City of Portland HCD Program Manager
 CDBG Social Services 389 Congress St
 Portland, ME 04101
 Program 207-874-8731
 cdbg@portlandmaine.gov




INTRODUCTION

The City of Portland CDBG program seeks to foster innovative and creative programs that address the critical issues
facing the City of Portland. The CDBG funds should be seen as seed money for starting or expanding programs. The
purpose of our funding is to help get a program off the ground or successfully expand, all while prioritizing impact to
low and moderate income residents of Portland. We strongly encourage new programs to apply for CDBG funding,
and encourage all applicants to review a recent Addendum to our HUD Agreement to ensure compliance.

Before completing this application for funding, all applicants must read the Community Development Block Grant
Policies, which can be found at our website. The policies contain eligibility for funding, allowable expenses, scoring
and selection process procedure, etc. Points may be deducted if your application does not adhere to the Policies.


 I acknowledge that I have read and understood the Community Development Block Grant (CDBG) Policies. I
agree to adhere to all the terms, conditions, and requirements outlined in these Policies. If awarded CDBG funding,
I commit to following these guidelines throughout the implementation of the funded project.
 I understand that non-compliance with the CDBG Policies may result in the withdrawal of funding, the
requirement to return disbursed funds, or other penalties as outlined by the program.




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 Page 20
A. Agency Information Case Id: 30665
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/7/2025
 Address: *No Address Assigned
10:57 AM




A. Agency Information

Please provide the following information.


Don't forget to SAVE your work before EXECUTIVE DIRECTOR
 A.8. Name
exiting this screen Jayme Villanueva

 A.9. Phone
 (207) 775-4790
AGENCY INFORMATION
A.1. Agency Name A.10. Email
Milestone Recovery jvillanueva@milestone-recovery.org

A.2. Mailing Address PROJECT DIRECTOR
65 India St. Portland, ME 04101--4209 A.11. Name
 Joe McNally
A.3. Federal ID Number
01-6024344 A.12. Phone
 (207) 775-4790
A.4. Unique Entity Identifier- SAM.GOV
073993883 A.13. Email
 jmcnally@milestone-recovery.org
APPLICATION POINT OF CONTACT
A.5. Name FINANCIAL DIRECTOR
Alisa Gibson A.14. Name
 Jeff Grossman
A.6. Phone
(207) 294-2270 A.15. Phone
 (207) 775-4790
A.7. Email
agibson@milestone-recovery.org A.16. Email
 jgrossman@milestone-recovery.org




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 Page 21
B. Project Information Case Id: 30665
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/17/2025
 Address: *No Address Assigned
10:09 AM




B. Project Information

Please provide the following information.


Don't forget to SAVE your work before exiting this screen


B.1. Program Name (Note: If you are applying for funding for multiple programs, please submit an application for
each distinct program)
Milestone Homeless Outreach Mobile Engagement (HOME) Team

B.2. Primary Address Services Are Delivered
65 India St. Portland, ME 04101--4209

B.3. Are there additional service address?
No

B.4. HUD National Objective
There are two approaches for meeting the Low to Moderate Income qualifications. Please select the applicable
National Objective:

  Low to Moderate Income Limited Clientele (LMC): Limited Clientele activities benefit a specific targeted
 group of persons of which at least 51% must be LMI based on HUD’s annual limits. In order to meet the LMI
 Limited Clientele criteria, the activity must either collect income documentation/screening for each client
 or serve a population presumed by HUD to be LMI (including abused children, elderly persons, battered
 spouses, homeless persons, severely disabled adults, illiterate adults, persons living with AIDS, and migrant
 farm workers.)
  Low to Moderate Income Area Benefit (LMA): Area Benefit activities must be available to all residents of an
 area where at least 51% of the residents are LMI based on HUD’s data of eligible areas over 51%. The area
 must be clearly delineated by the grantee and must be primarily residential.

Select which National Objective this program activity will address:
Low and Moderate Income Clientele (LMC)

Does this activity primarily benefit a population that HUD presumes to be low to moderate income, including
abused children, elderly persons, battered spouses, homeless persons, illiterate adults, severely disabled adults,
persons living with AIDS, and migrant farm workers?
Yes

Please check the appropriate populations

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 Abused Children
 Elderly Persons
 Battered Spouses
 Homeless Persons
 Illiterate Adults
 Severely Disabled Adults
 Persons Living with AIDS
 Migrant Farm Workers
B.5. HUD Program Objectives
Indicate which HUD program objective this program will address:
Creating a Suitable Living Environment

B.6. Priority Impact Level
The City of Portland CDBG Goals and Priorities:

  Neighborhood Investment and Infrastructure- Create strong, safe, accessible and vibrant neighborhoods-
 Invest in infrastructure to improve neighborhood assets and build strong, safe, accessible and vibrant
 neighborhoods. Improve accessibility through ADA compliance. Build sidewalks and trails to improve
 connectivity, increase the use of bicycles as a mode of transportation, and redevelop streetscapes to create
 shared streets for cars, bikes, and pedestrians that integrate with the fabric of the neighborhood. Support
 programs that increase safety in neighborhoods for residents and visitors. Invest in programs and services
 that address the specific needs of members of the community. Encourage programs that build a sense of
 inclusiveness, safety, and security within individual neighborhoods.
  Housing Availability-Increase housing availability and affordability- Increase housing availability and
 affordability to all Portland residents regardless of income, race, ethnicity, and family size. Encourage
 housing development by removing barriers to traditional urban housing types while ensuring the inclusion
 of workforce housing in significant development projects.
  Economic Opportunity- Create economic opportunities to transition people out of poverty- Invest in
 Portland businesses to enable them to expand to create jobs. Invest in persons wanting to create
 microenterprises. Engage job seekers in a continuum of services to increase their professional capacity,
 financial stability, and ability to maintain employment. Focus on difficult to employ populations including
 homeless, new Americans and single parent head of households. Combine resources and build partnerships
 between public and private entities to provide opportunities to transition Portland residents out of poverty
 to sustainable employment and financial stability.
  Address the Needs of the Growing Homeless Population- Prevent and reduce homelessness - Prevent
 individuals and families from becoming homeless and entering into the shelter system. Rapidly rehouse
 those who enter the shelter system. Provide necessary resources to assist vulnerable population’s
 transition out of homelessness, including housing opportunities for chronically homeless or long-term
 stayers at homeless shelters.
  For more detailed information, please review the Needs-Goals-Priorities Table


Select the primary goal your program or project addresses:
Address the Needs of the Growing Homeless Population: Prevent and reduce homelessness

Beneficiaries
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B.7. Describe the beneficiaries or clients served by the program.
The HOME (Homeless Outreach and Mobile Engagement) Team serves adults experiencing homelessness in Portland
who are living unsheltered, many of whom have co-occurring substance use and behavioral health challenges. These
individuals are among the most vulnerable residents in our city—people who often cannot access traditional shelter
or healthcare settings due to barriers such as active substance use, untreated mental illness, and lack of
transportation. On any given day, the HOME Team engages 50–80 individuals living on Portland’s streets, in
encampments, or in other places not meant for habitation. Over the course of a year, the team conducts more than
14,500 outreach interactions, connecting more than 500 unique individuals to critical services including shelter, detox,
emergency care, and housing navigation. All of HOME Team's clients fall below 30% of Area Median Income, and the
vast majority identify as chronically homeless under HUD definitions. Clients include older adults, veterans, individuals
recently released from hospitals or correctional settings, and those with long histories of substance use disorder.
Roughly 40% identify as having a disabling condition, and more than 60% are actively using substances at the time of
engagement. The HOME Team’s low-barrier, person centered approach directly supports the City of Portland’s
Consolidated Plan priorities by promoting safe, accessible public spaces, reducing strain on emergency and police
services, and creating pathways to housing and recovery for residents who would otherwise remain disconnected
from care.

B.8. How many will be served by the proposed program? (unduplicated -per year)
500

B.9. How many are low to moderate income residents of Portland?
500

B.10. What percentage of total clients are low to moderate income residents of Portland?
100.00%

Units of Service - The CDBG program provides quarterly reimbursements for your expenditures as long as your units
of service reported are proportional to your expenditures. Therefore, your units of service should be a measure which
is proportionate across the grant term and proportionate to your expenditures. For example, an hour of staff time or
bed nights in a shelter are common units of service.

B.11. Describe the type of unit of service provided by the program.
A unit of service is defined as one documented outreach encounter between a HOME Team outreach worker and an
individual experiencing homelessness, behavioral health concerns, or substance use in the City of Portland. An
encounter may include de-escalation, a wellness check, distribution of basic needs items, transportation to shelter,
detox, or medical care, or a referral to another community service. Each encounter is entered in real time into
Milestone's secure database using laptops carried in the outreach vans.

B.12. How many units of service will be provided by the program?
14,500

Budget and Organizational Questions

B.13. What percentage of the total budget is CDBG?
22.17%

Program Objectives and Outcomes

B.14. What are the program objectives?
1. Provide rapid, compassionate outreach and crisis response to individuals living unsheltered in Portland who are
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experiencing homelessness, substance use, or behavioral health challenges. 2. Reduce reliance on emergency services
by diverting non-emergency incidents involving unhoused individuals away from police and EMS, and connecting
clients to appropriate community-based care. 3. Engage individuals who face the greatest barriers to accessing
traditional services, including those actively using substances, living in encampments, or disconnected from shelter
and healthcare. 4. Facilitate direct access to shelter, detox, treatment, and health services through transportation,
referrals, and field-based coordination with the City’s MEDCU, DHHS, and partner nonprofits. 5. Support Portland’s
business community and neighborhoods by responding quickly and compassionately to situations involving individuals
in crisis, helping de-escalate disruptive behavior, maintain public safety, and promote a welcoming, safe environment
for all residents and visitors. 6. Strengthen cross-system coordination among outreach, health, housing, and
emergency response partners to advance the City’s Consolidated Plan goals of creating a suitable, inclusive living
environment for all residents.

B.15. What are the program outcomes?
In the coming year, the HOME Team will conduct approximately 14,500 outreach encounters, reaching an estimated
500 unduplicated adults living unsheltered in Portland. Through these contacts, staff will de-escalate at least 150
incidents and divert non-emergency calls from police and EMS to appropriate community-based care, reducing
pressure on the city’s emergency systems. The program will provide an estimated 1,500 transports or direct referrals
to shelter, detox, treatment, and healthcare services- connecting individuals to life-saving support that would
otherwise be inaccessible. The HOME Team will also respond to more than 250 requests from businesses, city
departments, and residents, addressing situations in public spaces with compassion and professionalism, improving
safety and neighborhood livability. Milestone will continue to collaborate closely with Portland Police, MEDCU, City
DHHS, Greater Portland Health, and Preble Street to ensure a coordinated system of care. All encounters will be
documented in Milestone's secure database, ensuring that services remain available to all adults in need and that
reporting remains consistent with HUD’s low- and moderate-income requirements.

B.16. Employees
Program specific, not for the entire organization.
 Totals
 How many employees are currently employed in this 4.5
 program?
 How many employees will be employed in this program if 4.5
 it receives CDBG funding?
  How many employees will be employed in this program 2.25
 if it does not receive CDBG funding?

Documentation

B.17. How will the beneficiaries’ information be collected and documented?
The HOME Team records all client contacts in real time using laptops equipped with secure access to an internal
database. Each outreach worker enters the encounter directly into database from the field, documenting the date,
location, type of contact, services provided, and referral or outcome. When clients consent to a full intake,
demographic information—such as age, sex, race, veteran status, and disability—is also entered in accordance with
HUD data standards. Program staff review and verify entries daily, and the Program Manager conducts weekly quality
checks to ensure accuracy and consistency. Monthly summaries of unduplicated clients and total encounters are
generated for quarterly CDBG performance and reimbursement reports.

B.18. How will the units of service be tracked and documented?
Each outreach encounter—defined as a direct engagement, de-escalation, wellness check, transport, or service
referral—is recorded by HOME Team staff in the secure database at the time of contact. Because laptops are carried
in the vans, staff enter each encounter in real time, capturing the location, type of service, and outcome before
moving to the next call. All entries are automatically time-stamped and linked to the assigned staff member. The
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Program Manager reviews data weekly to confirm accuracy and completeness, and reports are generated monthly to
calculate total encounters (units of service), unduplicated clients, and service trends. These reports are used to
prepare quarterly CDBG performance and reimbursement submissions, ensuring that the number of reported units is
proportional to expenditures and fully auditable.

B.19. How will the outcomes be measured, collected, and documented?
Outcomes will be measured using Milestone’s secure internal database, where HOME Team staff record each
outreach encounter in real time from the outreach vans. Every entry includes the date, location, type of contact,
services provided, and the outcome of the interaction, such as a diversion from emergency response or a transport to
shelter, detox, or medical care. These records allow Milestone to track total encounters, unduplicated individuals
served, the number of crisis situations de-escalated, transports and referrals completed, and the number of
community requests responded to. All data are reviewed weekly by the HOME Team Program Manager to ensure
accuracy and completeness. Monthly summaries are generated to monitor trends and progress toward service goals,
and quarterly outcome reports are prepared for CDBG reimbursement and performance review. This system provides
clear, consistent, and auditable documentation showing how the program reduces emergency system use, improves
safety, and connects vulnerable individuals to appropriate services.




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 Page 26
C. Narrative Case Id: 30665
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/17/2025
 Address: *No Address Assigned
10:11 AM




C. Narrative

Please provide the following information.


Don't forget to SAVE your work before exiting this screen


C.1. Program Description
Describe the Program being proposed.
Milestone Recovery’s HOME Team provides mobile, street-based outreach and crisis response for adults experiencing
homelessness and substance use in Portland. The program operates six days a week, responding to calls from Portland
Police, Fire/EMS (MEDCU), City departments, businesses, and community members. The team travels by van and on
foot to engage people living unsheltered, offering immediate assistance, de-escalation, and transportation to shelter,
detox, treatment, or medical care. The HOME Team meets people where they are - on the street, in encampments,
and in public spaces - using a non-judgmental, harm-reduction approach to connect individuals to appropriate
resources. Every contact is an opportunity to build trust and reduce the need for emergency response. When
someone is in crisis, HOME Team staff can transport them safely to a shelter or treatment facility, avoiding
unnecessary police or ambulance involvement. The program serves an estimated 500 unduplicated individuals each
year and responds to more than 14,500 encounters across Portland. In 2024 alone, the team helped divert over 150
calls from emergency responders and provided 1,500 transports or referrals to supportive services. The proposed
support through CDBG funding will allow Milestone to add outreach capacity during high-need hours and to cover
emerging problem areas, rather than cutting it's program in half. This will ensure timely response to community calls,
increase safety for individuals living unsheltered, and strengthen coordination with the City’s Police Department,
MEDCU, DHHS, and local service partners. The HOME Team directly supports the City’s Consolidated Plan goal of
creating a suitable living environment by addressing the needs of residents experiencing homelessness, improving
neighborhood livability, and providing a compassionate, cost-effective alternative to emergency response.

C.2. Community Need Description
Describe the scope of the community problem or need the program addresses. Reference plans, reports, data, or
past experience as applicable.
Portland continues to experience the highest rates of homelessness and public health emergencies in Maine.
According to the 2025 MaineHousing Point-in-Time Count, Cumberland County accounted for more than half of the
state’s unsheltered population, with the majority located in Portland. Dozens of individuals remain in encampments
or sleeping in doorways, parks, and vehicles despite expanded shelter options. The City’s Encampment Crisis Response
(ECR) initiative identified a persistent need for coordinated, street-based outreach capable of addressing behavioral
health and substance use concerns safely and humanely. The HOME Team is one of the only mobile programs in the
region that can respond immediately when someone is intoxicated or in crisis, providing a direct link to detox, medical
care, or shelter instead of police or EMS intervention. The scope of need has grown sharply. In 2024, Portland EMS
responded to more than 1,700 overdose calls—a 22% increase from 2022—and more than half involved individuals
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experiencing homelessness. Hospitals, businesses, and residents have also reported increasing public safety and
behavioral health concerns in downtown and Bayside neighborhoods. At the same time, emergency systems are
strained. The Portland Police Department’s Behavioral Health Unit has reported record demand for non-emergency
welfare checks, many of which could be handled more effectively by trained civilian outreach teams. The HOME Team
fills this critical gap by providing compassionate, low-barrier engagement that supports both individuals and the
community at large. Milestone’s experience demonstrates the impact: in the past year alone, the HOME Team
conducted more than 14,500 outreach encounters, diverted over 150 calls from emergency responders, and
transported or referred 500 individuals to appropriate care. Without this service, many of these individuals would rely
solely on police, jails, or emergency departments—at significantly higher cost and poorer outcomes. The need for
expanded HOME Team coverage is clear. As the City continues to balance its commitments to public health, public
safety, and neighborhood livability, increasing outreach capacity is one of the most effective and humane strategies to
reduce unsheltered homelessness and support the entire community. References: MaineHousing. 2025 Point-in-Time
Count Summary (July 2025). City of Portland. Encampment Crisis Response Final Report (2024). City of Portland Fire
Department (MEDCU). 2024 Annual EMS Call Summary. Portland Police Department. Behavioral Health Unit Annual
Report (2024). Milestone Recovery. HOME Team 2024 Annual Report.

C.3. Measurable Community Impact
Describe program outcomes and the impact it will have on the community. Include how progress will be evaluated
in reaching these goals
The HOME Team provides a direct, measurable impact on Portland’s public health and safety systems by reducing
reliance on emergency responders, increasing access to care, and improving neighborhood livability. During the 2025–
26 program year, the Team will conduct approximately 14,500 outreach encounters, reaching an estimated 500
unduplicated adults living unsheltered in Portland. Through these contacts, staff will de-escalate at least 150 crisis
situations and divert individuals from arrest or emergency transport. The Team will provide 1,500 transports or direct
referrals to shelter, detox, treatment, or healthcare. By responding to more than 250 community requests from
businesses, residents, and City departments, the HOME Team will also help maintain safety and accessibility in public
spaces. Community impact will be evaluated through data collected in our secure database, which tracks every
encounter, referral, and outcome. Progress will be measured quarterly through: - Total number of outreach
encounters and unduplicated clients served - Number of diversions from police or EMS - Number of transports or
referrals completed - Number of business/community service requests responded to Data is reviewed weekly by
program staff and verified quarterly by the Program Manager to ensure accuracy before inclusion in CDBG
performance reports. Milestone also shares outcome summaries with the City’s Behavioral Health Unit and DHHS to
monitor trends, identify emerging needs, and coordinate system response. The HOME Team’s measurable impact is
twofold: it improves individual outcomes by connecting vulnerable residents to shelter, detox, and treatment, and it
strengthens the entire community by reducing emergency service strain, improving public safety, and supporting
Portland’s downtown and neighborhood environments.

C.4. Goal
Choose and describe how this program meets one of the goals of the CDBG program:(See table here).

 1. Neighborhood Investment and Infrastructure - Create strong, safe, accessible and vibrant neighborhoods
 2. Housing Availability –Increase Housing availability and affordability
 3. Economic Opportunity – Create economic opportunity to transition people out of poverty
 4. Address the needs of the growing homeless population- prevent and reduce homelessness


Address the Needs of the Growing Homeless Population – Prevent and Reduce Homelessness The HOME Team
directly supports the City’s goal to prevent and reduce homelessness by providing immediate, mobile assistance to
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adults living unsheltered in Portland. Many individuals served by the HOME Team are experiencing co-occurring
substance use, behavioral health challenges, and extreme poverty—conditions that often prevent them from
accessing traditional services. By meeting people where they are and responding to crises in real time, the HOME
Team prevents further destabilization and helps individuals begin moving toward shelter, treatment, and recovery. In
the coming year, the HOME Team will conduct approximately 14,500 outreach encounters, serving an estimated 500
unduplicated adults and providing 1,500 transports or referrals to shelter, detox, treatment, or medical care. The
Team will also de-escalate at least 150 crisis situations and respond to more than 250 requests from businesses,
residents, and City departments. These activities fall squarely under the City’s High Priority categories for this goal,
including emergency services to prevent homelessness, behavioral health services, and housing and service navigation
for unsheltered individuals. By reducing reliance on police and EMS, stabilizing individuals in crisis, and connecting
people directly to the services that help them exit homelessness, the HOME Team advances the City’s Consolidated
Plan priorities and strengthens Portland’s entire homelessness response system.

C.5. Priority Impact Level
Choose and describe how this program best addresses one of the priority impacts level activities from the selected
goal in the question above: :

 1. Neighborhood Investment and Infrastructure- Create strong, safe, accessible and vibrant neighborhoods.
 Eligible programs and activities include but are not limited to: Community policing, public infrastructure in
 target neighborhoods. Accessibility/ADA compliance, alternative modes of transportation; PRIORITY: Park
 and recreation facilities, historic preservation, tree planting, and non-profit rehab, inclusive and diverse
 community centers and engagement programs, senior services, disability services, public infrastructure
 outside of the targeted neighborhood.
 2. Housing Availability- Increase housing availability and affordability. Eligible programs and activities include
 but are not limited to; HIGH PRIORITY: Housing rehabilitation, adaptive reuse of housing, housing retention;
 PRIORITY: Rental assistance programs, environmental testing and remediation, energy
 efficiency/weatherization, fair housing activities, heating and fuel assistance, tenant landlord counseling
 services, and legal services.
 3. Economic Opportunity- Create economic opportunity to transition out of poverty. Eligible programs and
 activities include but are not limited to; HIGH PRIORITY: Job creation, microenterprise assistance, career
 advancement services (education, job training, GED attainment, ESL, etc.), Job retention support services
 (childcare vouchers, housing counseling, transportation assistance, etc.) PRIORITY: Façade improvements,
 and financial stability services (budgeting, financial planning, tax preparation, etc.).
 4. Address the Need of the Growing Homeless Population- Prevent and reduce homelessness. Eligible
 programs and activities include but are not limited to; HIGH PRIORITY: Food assistance, shelter services,
 mental health service, substance use disorder services, housing and housing services for long-term shelter
 consumers, emergency services to prevent homelessness; PRIORITY: Rental assistance, and at risk youth
 services.


High Priority: Emergency services to prevent homelessness; mental health services; substance use disorder services;
housing and housing services for long-term shelter consumers The HOME Team most directly meets the High Priority
impact level under the goal of addressing the needs of the growing homeless population. The City identifies
emergency services to prevent homelessness, mental health and substance use disorder services, and housing-related
support for long-term shelter consumers as top priorities. The HOME Team performs all of these functions daily
throughout Portland. By conducting approximately 14,500 outreach encounters each year, the HOME Team provides
immediate, mobile crisis intervention that prevents homelessness from deepening and stabilizes individuals who are
living unsheltered. Staff de-escalate at least 150 crisis situations annually, reducing the likelihood that individuals in
behavioral health or substance use crisis will require police or EMS intervention. The Team is also expected to
complete 1,500 transports or referrals to shelter, detox, treatment, and healthcare services—linking individuals
directly to the resources that help them exit homelessness and begin recovery. Additionally, the HOME Team
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responds to more than 250 requests from businesses, residents, and City departments, addressing safety concerns
and helping people in crisis access appropriate services rather than cycling through emergency systems. These
activities align precisely with the City’s High Priority categories of emergency services, behavioral health and
substance use disorder services, and housing and service navigation for individuals experiencing long-term
homelessness. Through this work, the HOME Team advances the City’s highest-priority strategies to prevent and
reduce homelessness while helping to maintain safe, stable, and healthy neighborhoods for all Portland residents.

C.6. Guiding Principles
Describe how the program meets each of the following Guiding Principles: Priority to Lower Incomes, Diversity and
Inclusiveness, Consistent with City Goals and Initiatives:

 1. Consistent. All projects and programs will be reviewed with respect to the Consolidated Plan and other
 HUD requirements; City goals, priority impact levels, and other CDBG or HOME investments. Proposals
 should be coordinated with relevant City Departments where appropriate and align with City initiatives.
 City plans can be found online at Portland's Housing Community Development Website
 Measurable Community Impact. Programs and projects will be evaluated based on how well they create a
 significant and measurable community impact.
 2. Diversity and Inclusiveness. Programs and projects shall address diversity and be inclusive in order to
 engage differences and create a culture of belonging.
 3. Priority to Lower Incomes. Priority will be given to projects and programs that serve the lowest income
 persons.
 4. Leveraged Funding. CDBG should not be the only source of funding for a program or project; leveraging
 other funds is essential.

 Priority to Lower Incomes The HOME Team serves adults experiencing homelessness, a population HUD
 presumes to be 100% low- and moderate-income. Most clients have no income or are living well below 30%
 of Area Median Income. Services are provided free of charge, with no insurance or identification required.
 Every client engagement documented in our secure database meets HUD’s low-income benefit requirement,
 ensuring that all CDBG funds directly serve individuals with the greatest economic need. Diversity and
 Inclusiveness The HOME Team provides services to all individuals in need, regardless of age, gender, race,
 ethnicity, disability, or substance use status. Outreach workers receive training in trauma-informed care and
 motivational interviewing to ensure that every interaction is respectful, person-centered, and culturally
 responsive. Several team members bring lived experience with recovery and homelessness, strengthening
 trust and engagement among clients who may be reluctant to seek help elsewhere. Consistent with City Goals
 and Initiatives The HOME Team aligns directly with the City’s Consolidated Plan and the goal to address the
 needs of the growing homeless population by preventing and reducing homelessness. The program is fully
 coordinated with the City’s Health and Human Services Department, Police Department, and MEDCU, and
 supports the objectives of the Encampment Crisis Response initiative and other City-led homelessness
 strategies. By providing outreach, crisis response, and transportation to care, the Team improves public
 safety, reduces strain on emergency systems, and promotes a safer, more livable city for all residents.
 Leveraged Funding and Measurable Community Impact CDBG funds are essential but represent only part of
 the HOME Team’s budget. The program also receives support from the United Way of Southern Maine, the
 KeyBank Foundation, and other private partners. This diverse funding base ensures sustainability and extends
 the reach of CDBG dollars. Progress is measured through regularly inputted data and quarterly reports
 showing the number of individuals served, encounters completed, diversions achieved, and referrals made—
 providing a clear, measurable demonstration of community impact.



 C.7. Partnerships, Collaboration, and Outreach


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If applying as a partnership, please describe the nature of the partnership, who is involved, and what agreement
there is among partners. Partnerships are two or more organizations or businesses who will share valuable
resources, work together toward a common goal, and increase efficiency in providing services.

If applying as a single entity please describe collaboration between service providers; coordination of services; or
outreach to the community.

Include any additional collaboration, coordination or outreach as relevant to ensure there is no duplication of
services.


Milestone Recovery operates the HOME Team in close partnership with the City of Portland Health and Human
Services Department, Portland Police Department, and Portland Fire Department’s MEDCU unit. The program was
originally established through this collaboration and continues to serve as one of the City’s primary civilian outreach
and response resource for individuals experiencing homelessness and substance use in public spaces. The HOME
Team responds to calls and referrals from police, fire/EMS, businesses, City departments, and community members,
ensuring that people in crisis are connected to appropriate services rather than to the criminal justice or emergency
medical systems. Team members coordinate as appropriate with the City’s Behavioral Health Unit to share updates,
resolve complex cases, and plan follow-up with individuals frequently in crisis. Milestone also partners with local
service providers to ensure coordinated, non-duplicative care. Collaborations include Preble Street (food and shelter
access), Greater Portland Health (on-site and mobile medical care), Commonspace (peer outreach and mental health
support), and Portland Downtown (business engagement and outreach alignment). The HOME Team meets regularly
with these partners to identify service gaps, align outreach schedules, and streamline referrals. Community outreach
is ongoing. The Team conducts presentations for neighborhood associations, businesses, and civic groups to explain
its role and how to contact outreach staff directly. This approach reduces unnecessary 911 calls while promoting
understanding and cooperation among residents and business owners. Together, these collaborations ensure that
Portland has a unified, coordinated system of outreach that avoids duplication, enhances public safety, and provides
consistent, compassionate engagement for individuals experiencing homelessness.

C.8. Readiness to Proceed
Describe the program’s timeline with specific dates and times, including start dates, end dates and milestones as
applicable.
The HOME Team is a fully functioning program with experienced staff, clear goals, detailed procedures, and a strong
reporting structure. The team operates six days a week out of Milestone Recovery’s headquarters at 65 India Street
and maintains active coordination with Portland Police, Fire/EMS (MEDCU), and the City’s Health and Human Services
Department. Because all operations, systems, and partnerships are already in place, the program can begin utilizing
CDBG funds as soon as the grant term begins. No start-up activities, hiring delays, or permitting are required. All
outreach vehicles and equipment are operational, and staff are trained in data entry using our secure database.
Implementation timeline: Upon award and contract execution: Immediate use of funds to sustain and expand existing
outreach coverage. Throughout the grant term: Ongoing daily outreach, real-time data entry, and coordination with
City partners. Quarterly: Compilation of performance data and submission of CDBG reports showing progress toward
service and outcome goals. End of grant term: Completion of annual summary report and review of performance
measures with City staff. The HOME Team is fully prepared to continue services without interruption. The only barrier
to maintaining and expanding this essential outreach is the availability of funding.

C.9. Experience Providing Service


Describe your organization's experience in delivering and managing this or similar programs.

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Please summarize current licensing and accreditations obtained.


Milestone Recovery has more than 57 years of experience delivering evidence-based programs for individuals
experiencing homelessness and substance use disorders. Founded in 1967, Milestone operates a continuum of care
that includes a medically monitored detoxification program, a low-barrier emergency shelter, short- and long-term
residential treatment, housing navigation, and mobile outreach through the HOME Team. The HOME Team,
established in 2010, has operated continuously for fifteen years as a partnership between Milestone and the City of
Portland. It is one of the longest-running outreach and diversion programs in Maine and is widely recognized as a
national model for integrating substance use and homeless outreach with city emergency services. The program has
been successfully managed under multiple City contracts and CDBG awards, consistently meeting or exceeding service
and reporting requirements. Milestone’s management structure includes a Director of Homeless Services, Program
Manager, and Clinical Director who oversee data quality, compliance, and performance reporting. The organization
has well-defined policies and procedures, a robust data system, and extensive experience with federal, state, and
foundation grants. Milestone Recovery is licensed by the Maine Department of Health and Human Services to
operate: A 36-bed emergency substance use shelter A 10-bed medically monitored detoxification program A 14-bed
30 day short term recovery program A 21-bed extended care residential treatment program A 11-bed transitional
housing program In addition, Milestone employs Licensed Clinical Social Workers (LCSWs), Licensed Alcohol and Drug
Counselors (LADCs), Certified Alcohol and Drug Counselors (CADCs), and Peer Recovery Specialists. The organization
complies fully with HUD and MaineHousing data and privacy standards and undergoes independent annual audits
with no findings. Milestone’s long-standing partnerships with the City of Portland, United Way of Southern Maine,
and multiple regional health and housing agencies demonstrate its capacity to deliver complex, high-impact programs
effectively, accountably, and with measurable results.

C.10. Financial Need


Describe why CDBG funds are necessary to this program.

How will this program continue if CDBG funding is not awarded?


CDBG funding is essential to sustaining the HOME Team’s capacity to serve Portland and the surrounding
communities. During the current fiscal year, Milestone faced an unprecedented loss of external funding that nearly
forced the layoff of half of the HOME Team’s outreach staff. Only an emergency American Rescue Plan (ARP) grant,
secured at the last possible moment, allowed the program to continue operating at full strength. That one-time award
ends this year, with no replacement funds identified. Without renewed CDBG support, Milestone will be forced to
reduce the program from two full outreach teams to one, cutting Portland’s street outreach and crisis response
capacity by half. Two teams are critical to meeting current demand: together they respond to hundreds of calls from
City departments, businesses, hospitals, and residents each year, providing immediate assistance and linking people in
crisis to shelter, detox, and medical care. A reduction to one team would mean longer response times, fewer
transports to care, and significantly less coverage across the Bayside, downtown, and Deering neighborhoods. CDBG
funds are not requested to launch a new initiative—they are needed to preserve and stabilize a proven, high-impact
program that is central to Portland’s coordinated response to homelessness. The HOME Team provides a service that
no other agency or City department can replicate: a mobile, harm-reduction outreach model that diverts non-
emergency calls from police and EMS and helps hundreds of individuals each year connect to housing and recovery. If
CDBG funding is not awarded, Milestone will continue to seek emergency stopgap support from private foundations,
the City, and community partners. However, without sustained investment, the program will operate with only one
team, drastically limiting its ability to meet community needs and to support the City’s broader homelessness
response.


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C.11. Leveraged Funding Narrative


Describe all other sources of funding for this program or project. Identify which sources are secured and which are
projected. Include in-kind donations that may be used to supplement expenses where applicable.


Milestone Recovery actively leverages a wide range of public and private funding to sustain the HOME Team.
Individual donors and foundation grants—including the United Way of Southern Maine—represent the largest share
of program support, supplemented by smaller individual donor contributions. For every $1 in CDBG funding,
Milestone leverages approximately $3.50 from private, municipal, and philanthropic sources. For the upcoming
program year, Milestone has secured funding commitments from: United Way of Southern Maine – annual program
grant Private donations and community fundraising – unrestricted support for outreach operations In addition,
Milestone has projected or pending funding requests with several long-time philanthropic partners, including: John T.
Gorman Foundation Davis Family Foundation Narragansett Number One Foundation Draper Family Foundation Elmina
B. Sewall Foundation Maine Community Foundation These private foundation partners have a consistent record of
investing in Milestone’s continuum of care, including prior grants supporting the HOME Team, shelter, and treatment
programs.

C.12. Budget Narrative


Provide a narrative explaining the budget and expenses for the program. Describe exactly what and who CDBG will
pay for in this program.

If this program was funded by CDBG in the previous year, you must explain why the increase is necessary and what
expansion of service is being provided.

Please ensure that budget amounts listed in the narrative match the Program Budget Detail.


Milestone Recovery respectfully requests $100,000 in CDBG funding to support the salaries and fringe benefits of the
HOME Team’s outreach staff, who provide daily mobile crisis response and outreach to individuals experiencing
homelessness in Portland. CDBG funds will be used exclusively for personnel costs—including wages, payroll taxes,
and benefits—for the HOME Team’s frontline outreach workers. These staff members are responsible for conducting
outreach throughout the city, responding to calls from police, fire/EMS (MEDCU), and local businesses, de-escalating
crises, providing wellness checks, and transporting individuals to shelter, detox, and medical care. All personnel
funded through CDBG are essential to the program’s operation and are directly responsible for the measurable
outcomes reported to the City. The total annual cost to operate two outreach teams, including salaries, benefits,
vehicle expenses, supplies, and administrative oversight is $450,884. CDBG funds represent 22.17% of the overall
program budget and are a critical component in sustaining both outreach teams. In the prior year, the HOME Team
was funded in part by CDBG, along with one-time emergency support from an American Rescue Plan (ARP) grant. That
ARP funding expires at the end of this fiscal year, leaving a significant gap that places the program’s second outreach
team at risk. The requested $100,000 will replace a portion of that expiring funding to maintain two fully staffed
outreach teams – each consisting of two trained outreach workers and one outreach vehicle - allowing for expanded
citywide coverage during peak hours and ensuring a timely response to calls for assistance. Without CDBG support,
Milestone will be forced to reduce operations to one team, cutting the City’s outreach and crisis response capacity by
half. Maintaining two teams is essential to meeting Portland’s current level of need and to preventing further strain
on police, EMS, and hospital systems. The requested CDBG funds will directly sustain the human resources at the core
of this program - experienced outreach professionals who provide life-saving engagement for Portland’s most
vulnerable residents.

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 Page 34
D. Program Budget Detail Case Id: 30665
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/14/2025
 Address: *No Address Assigned
12:33 PM




D. Program Budget Detail

Please provide the following information.


Don't forget to SAVE your work before exiting this screen


D.1. Grant Amount Requested - for social service programs the minimum amount requested is $10,000 and
Maximum is $150,000.
$100,000.00

D.2. Total Program Budget
$450,884.00

D.3. Please complete the table below.
 Budget Category Budget CDBG Request Other Funding Other Funding Funding Status
 Amount Source Source Name
 Administration $38,148.00 $0.00 $38,148.00 Foundation Grants Pending
 Employee Salaries $260,578.00 $80,000.00 $180,578.00 Private Foundation Committed
 Grants
 Employee Fringe $50,433.00 $20,000.00 $30,433.00 United Way Committed
 Benefits
 Outreach materials & $35,000.00 $0.00 $35,000.00 Individual Donors Committed
 supplies
 Vehicle expenses - $60,000.00 $0.00 $60,000.00 Individual Donors Committed
 licensing, fuel,
 upkeep, insurance,
 registration
 Office space $6,725.00 $0.00 $6,725.00 Individual Donors Pending
 $450,884.00 $100,000.00 $350,884.00




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E. Required Documents Case Id: 30665
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/17/2025
 Address: *No Address Assigned
12:11 PM




Don't forget to SAVE your work before exiting this screen


Please provide the following information.

Documentation


 Agency Organizational Chart
An organizational chart must be provided that describes the agency’s administrative framework and staff positions,
indicates where the proposed project will fit into the organizational structure, and identifies any staff positions of
shared responsibility *Required
2025 Org Chart.pdf




 Articles of Incorporation/Bylaws
Articles of incorporation are the documents recognized by the State as formally establishing a private corporation,
business or agency. *Required
4. Milestone ARTICLES OF INCORPORATION.doc




 Authorization to Request Funds and/or Designation of Authorized Official
Documentation must be submitted of the governing body’s authorization to submit the funding request and/or
Documentation must be submitted of the governing body’s action authorizing the representative of the agency to
submit the funding request, negotiate for, and contractually bind the agency.
**No files uploaded


 Complete List of Board Members
A list of the current board of directors or other governing body of the agency must be submitted. *Required
2025-01 Board of Directors (1).pdf




 Conflict of Interest Policy
Required if you are a first time applicant or policy has undergone significant changes.
**No files uploaded
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 Letters of Support/ MOUs
Demonstrated outreach in the form of Letters of Support and/or Memorandums of Agreement is required. Applicants
can submit as many items as desired, but are encouraged to prioritize quality over quantity. *Required
Preble.Milestone CDBG 11.14.2025.pdf
Hope Squad support of HOME Team.pdf




 Most Recent Agency Operating Budget *Required
Milestone Recovery - Budget vs Actuals FY26 Oct.xlsx




 Most Recent Audit OR 990 as appropriate *Required
06.30.24 Milestone FS.pdf




 Non-Discrimination Policy
Required if you are a first time applicant or policy has undergone significant changes.
**No files uploaded


 Project Timeline *Required
2026-27 HOME Team Timeline.docx




 Verification of 501(c)3 status
Non-profit organizations must submit tax-exemption determination letters from the Federal Internal Revenue Service
and the State. *Required
IRS Determination Letter.pdf




 Whistleblower Policy
Required if you are a first time applicant or policy has undergone significant changes.
**No files uploaded


 Other Document Type
**No files uploaded




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Submit Case Id: 30665
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/17/2025
 Address: *No Address Assigned
12:12 PM




Submit

Once an application is submitted, it can only be “Re-opened” by an Administrator.


Don't forget to SAVE your work before exiting this screen


 I certify to the best of my knowledge and belief that the information provided herein is true, complete, and
accurate. I am aware that the provision of false, fictitious, or fraudulent information, or the omission of any material
fact, may subject me to criminal, civil, or administrative consequences including, but not limited to violations of U.S.
Code Title 18, Sections 2, 1001, 1343 and Title 31, Sections 3729-3730 and 3801-3812.

Signature
Alisa A. Gibson
Electronically signed by agibson@milestone-recovery.org on 11/17/2025 12:12 PM

Title
Director of Mission Advancement




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Overview Case Id: 30670
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/7/2025 2:17
 Address: *No Address Assigned
PM




Overview

Please provide the following information.




 Housing & Economic Development
 Department
 City of Portland HCD Program Manager
 CDBG Social Services 389 Congress St
 Portland, ME 04101
 Program 207-874-8731
 cdbg@portlandmaine.gov




INTRODUCTION

The City of Portland CDBG program seeks to foster innovative and creative programs that address the critical issues
facing the City of Portland. The CDBG funds should be seen as seed money for starting or expanding programs. The
purpose of our funding is to help get a program off the ground or successfully expand, all while prioritizing impact to
low and moderate income residents of Portland. We strongly encourage new programs to apply for CDBG funding,
and encourage all applicants to review a recent Addendum to our HUD Agreement to ensure compliance.

Before completing this application for funding, all applicants must read the Community Development Block Grant
Policies, which can be found at our website. The policies contain eligibility for funding, allowable expenses, scoring
and selection process procedure, etc. Points may be deducted if your application does not adhere to the Policies.


 I acknowledge that I have read and understood the Community Development Block Grant (CDBG) Policies. I
agree to adhere to all the terms, conditions, and requirements outlined in these Policies. If awarded CDBG funding,
I commit to following these guidelines throughout the implementation of the funded project.
 I understand that non-compliance with the CDBG Policies may result in the withdrawal of funding, the
requirement to return disbursed funds, or other penalties as outlined by the program.




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A. Agency Information Case Id: 30670
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/7/2025 2:21
 Address: *No Address Assigned
PM




A. Agency Information

Please provide the following information.


Don't forget to SAVE your work before EXECUTIVE DIRECTOR
 A.8. Name
exiting this screen Jayme Villianueva

 A.9. Phone
 (207) 775-4790
AGENCY INFORMATION
A.1. Agency Name A.10. Email
Milestone Recovery jvillianueva@milestone-recovery.org

A.2. Mailing Address PROJECT DIRECTOR
65 India St. Portland, ME 04101 A.11. Name
 Joe McNally
A.3. Federal ID Number
01-6024344 A.12. Phone
 (207) 775-4790
A.4. Unique Entity Identifier- SAM.GOV
073993883 A.13. Email
 jmcnally@milestone-recovery.org
APPLICATION POINT OF CONTACT
A.5. Name FINANCIAL DIRECTOR
Alisa Gibson A.14. Name
 Jeff Grossman
A.6. Phone
(207) 294-2270 A.15. Phone
 (207) 775-4790
A.7. Email
agibson@milestone-recovery.org A.16. Email
 jgrossman@milestone-recovery.org




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 Page 40
B. Project Information Case Id: 30670
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/17/2025
 Address: *No Address Assigned
11:05 AM




B. Project Information

Please provide the following information.


Don't forget to SAVE your work before exiting this screen


B.1. Program Name (Note: If you are applying for funding for multiple programs, please submit an application for
each distinct program)
Milestone Food Access and Engagement Program

B.2. Primary Address Services Are Delivered
65 India St. Portland, ME 04101--4209

B.3. Are there additional service address?
No

B.4. HUD National Objective
There are two approaches for meeting the Low to Moderate Income qualifications. Please select the applicable
National Objective:

  Low to Moderate Income Limited Clientele (LMC): Limited Clientele activities benefit a specific targeted
 group of persons of which at least 51% must be LMI based on HUD’s annual limits. In order to meet the LMI
 Limited Clientele criteria, the activity must either collect income documentation/screening for each client
 or serve a population presumed by HUD to be LMI (including abused children, elderly persons, battered
 spouses, homeless persons, severely disabled adults, illiterate adults, persons living with AIDS, and migrant
 farm workers.)
  Low to Moderate Income Area Benefit (LMA): Area Benefit activities must be available to all residents of an
 area where at least 51% of the residents are LMI based on HUD’s data of eligible areas over 51%. The area
 must be clearly delineated by the grantee and must be primarily residential.

Select which National Objective this program activity will address:
Low and Moderate Income Clientele (LMC)

Does this activity primarily benefit a population that HUD presumes to be low to moderate income, including
abused children, elderly persons, battered spouses, homeless persons, illiterate adults, severely disabled adults,
persons living with AIDS, and migrant farm workers?
Yes

Please check the appropriate populations

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 Abused Children
 Elderly Persons
 Battered Spouses
 Homeless Persons
 Illiterate Adults
 Severely Disabled Adults
 Persons Living with AIDS
 Migrant Farm Workers
B.5. HUD Program Objectives
Indicate which HUD program objective this program will address:
Creating a Suitable Living Environment

B.6. Priority Impact Level
The City of Portland CDBG Goals and Priorities:

  Neighborhood Investment and Infrastructure- Create strong, safe, accessible and vibrant neighborhoods-
 Invest in infrastructure to improve neighborhood assets and build strong, safe, accessible and vibrant
 neighborhoods. Improve accessibility through ADA compliance. Build sidewalks and trails to improve
 connectivity, increase the use of bicycles as a mode of transportation, and redevelop streetscapes to create
 shared streets for cars, bikes, and pedestrians that integrate with the fabric of the neighborhood. Support
 programs that increase safety in neighborhoods for residents and visitors. Invest in programs and services
 that address the specific needs of members of the community. Encourage programs that build a sense of
 inclusiveness, safety, and security within individual neighborhoods.
  Housing Availability-Increase housing availability and affordability- Increase housing availability and
 affordability to all Portland residents regardless of income, race, ethnicity, and family size. Encourage
 housing development by removing barriers to traditional urban housing types while ensuring the inclusion
 of workforce housing in significant development projects.
  Economic Opportunity- Create economic opportunities to transition people out of poverty- Invest in
 Portland businesses to enable them to expand to create jobs. Invest in persons wanting to create
 microenterprises. Engage job seekers in a continuum of services to increase their professional capacity,
 financial stability, and ability to maintain employment. Focus on difficult to employ populations including
 homeless, new Americans and single parent head of households. Combine resources and build partnerships
 between public and private entities to provide opportunities to transition Portland residents out of poverty
 to sustainable employment and financial stability.
  Address the Needs of the Growing Homeless Population- Prevent and reduce homelessness - Prevent
 individuals and families from becoming homeless and entering into the shelter system. Rapidly rehouse
 those who enter the shelter system. Provide necessary resources to assist vulnerable population’s
 transition out of homelessness, including housing opportunities for chronically homeless or long-term
 stayers at homeless shelters.
  For more detailed information, please review the Needs-Goals-Priorities Table


Select the primary goal your program or project addresses:
Address the Needs of the Growing Homeless Population: Prevent and reduce homelessness

Beneficiaries
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B.7. Describe the beneficiaries or clients served by the program.
The Food Access and Engagement Program serves adults experiencing homelessness, extreme poverty, and active
substance use in Portland, Maine. These individuals are among the most vulnerable residents in the city—people who
often lack stable housing, income, healthcare, and access to consistent nutrition. Each day, Milestone provides three
daily meals for up to 39 guests in its low-barrier emergency shelter and distributes approximately 80 sandwiches to
individuals living unsheltered through the HOME Team’s street outreach efforts. Combined, these programs serve an
estimated 30,000 meals per year to more than 1,200 unduplicated individuals. Nearly all participants meet HUD’s
criteria for presumed low- and moderate-income benefit, with the vast majority living at or below 30% of Area
Median Income. Many are coping with co-occurring substance use and behavioral health challenges, limited access to
healthcare, and food insecurity that directly impacts their physical and emotional stability. Food often serves as the
first connection point to recovery. By offering a consistent source of nutrition, safety, and compassion, Milestone’s
Food Program builds trust with individuals who may be disconnected from traditional systems of care. Shelter meals
and outreach food distribution help stabilize health, reduce crisis behaviors, and create pathways into detox,
residential treatment, and housing programs—turning the simple act of a meal into the first step toward long-term
recovery.

B.8. How many will be served by the proposed program? (unduplicated -per year)
1,200

B.9. How many are low to moderate income residents of Portland?
1,200

B.10. What percentage of total clients are low to moderate income residents of Portland?
100.00%

Units of Service - The CDBG program provides quarterly reimbursements for your expenditures as long as your units
of service reported are proportional to your expenditures. Therefore, your units of service should be a measure which
is proportionate across the grant term and proportionate to your expenditures. For example, an hour of staff time or
bed nights in a shelter are common units of service.

B.11. Describe the type of unit of service provided by the program.
Unit of Service: One meal provided to an adult experiencing homelessness or living in deep poverty in Portland. Each
unit represents one individual meal served through Milestone’s Food Access and Engagement Program. Meals are
provided both on-site to guests of Milestone’s Emergency Shelter and in the community through the HOME Team’s
daily outreach efforts. Units of service are recorded for every breakfast, lunch, dinner, or outreach meal distributed,
regardless of where it is served. This unit is proportional across the grant term, as meals are served daily and
represent the most consistent and measurable indicator of program activity and cost. All units are tracked through
daily meal logs and outreach distribution records, reviewed monthly to ensure accuracy and alignment with program
expenditures.

B.12. How many units of service will be provided by the program?
30,000

Budget and Organizational Questions

B.13. What percentage of the total budget is CDBG?
25.00%

Program Objectives and Outcomes

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B.14. What are the program objectives?
1. Provide consistent access to nutritious meals for adults experiencing homelessness and extreme poverty in
Portland, helping to reduce hunger and improve health among people with limited or no income. 2. Support
individuals in early recovery and stabilization by using food as an entry point to engagement, trust-building, and
connection with shelter, detox, and treatment programs. 3. Enhance outreach effectiveness by integrating food
distribution into daily HOME Team operations, ensuring that unsheltered individuals receive both nutrition and direct
access to recovery and housing resources. 4. Reduce strain on emergency systems by addressing basic needs in the
community, helping individuals meet immediate survival needs and lowering the likelihood of medical or behavioral
health crises. 5. Collaborate with community partners such as Wayside Food Programs, Preble Street, and Greater
Portland Health to coordinate food access, avoid duplication, and ensure that Portland’s most vulnerable residents
have access to safe, consistent nourishment and care.

B.15. What are the program outcomes?
1. 30,000 meals provided over the grant year, ensuring daily nutrition for individuals experiencing homelessness or
living unsheltered in Portland. -Outcome measure: Daily and monthly meal logs reviewed against budgeted food
expenses. 2. 1,200 unduplicated adults served through shelter meals and street outreach. - Outcome measure: HMIS
and internal tracking data verifying unique individuals served. 3. At least 25% of outreach meal recipients will accept
referrals to shelter, detox, or other recovery-related services after initial engagement with the HOME Team. -
Outcome measure: HMIS data showing successful linkages to care. 4. Improved health and stability among
participants, demonstrated by increased engagement with supportive services and reduced emergency system
utilization. - Outcome measure: Follow-up data from HOME Team and Shelter logs documenting referrals and
diversions. 5. Sustained partnerships with at least five local organizations (e.g., Wayside Food Programs, Preble Street,
Greater Portland Health, City of Portland DHHS, and United Way) to coordinate food distribution and outreach. -
Outcome measure: Quarterly partner check-ins and documentation of joint activities to prevent duplication of
services.

B.16. Employees
Program specific, not for the entire organization.
 Totals
 How many employees are currently employed in this 3
 program?
 How many employees will be employed in this program if 3
 it receives CDBG funding?
  How many employees will be employed in this program 1
 if it does not receive CDBG funding?

Documentation

B.17. How will the beneficiaries’ information be collected and documented?
Beneficiary information is collected and documented using a combination of the Homeless Management Information
System (HMIS) and daily internal food service logs. For meals served within Milestone’s Emergency Shelter, all guests
are entered into HMIS upon intake, which captures demographic data such as age, gender, race, veteran status, and
income level in accordance with HUD standards. Meal service is logged daily and verified against shelter census
records to ensure accurate counts. For individuals served through the HOME Team’s outreach distribution, staff
record the number of meals provided each day along with the general location of service and estimated number of
unique recipients. When possible, outreach clients who accept additional services—such as shelter or detox
referrals—are entered into HMIS under Milestone’s outreach program component. All data are reviewed monthly by
the Program Manager for accuracy and consistency. Summary reports are generated quarterly to support CDBG
performance and reimbursement submissions. All information is collected and stored in compliance with HUD and
MaineHousing privacy and confidentiality policies.

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B.18. How will the units of service be tracked and documented?
Each unit of service, defined as one meal provided to an adult experiencing homelessness or living in poverty, is
documented through daily meal logs maintained by shelter staff and HOME Team outreach workers. For the
Emergency Shelter, staff record the number of meals served each day based on the shelter census and kitchen service
logs. For outreach meals, HOME Team staff record the number of sandwiches distributed and the general service
locations in real time during daily routes. All logs are submitted weekly to the Program Manager, who verifies totals
and enters aggregate data into Milestone’s tracking database. Monthly and quarterly summaries are generated to
calculate total units of service provided and to confirm that reported units are proportional to expenditures. These
reports are used for CDBG reimbursement requests and are retained in accordance with HUD documentation
standards. All data are reviewed regularly for accuracy and completeness to ensure reliable, auditable reporting.

B.19. How will the outcomes be measured, collected, and documented?
Program outcomes will be measured through a combination of quantitative tracking and staff observation using
systems already in place across Milestone’s Shelter and Outreach programs. Outcomes such as the total number of
meals provided, the number of unduplicated individuals served, and the number of outreach meal recipients who
accept referrals to shelter, detox, or treatment will be recorded in daily meal logs and in the Homeless Management
Information System (HMIS). Staff will also track ongoing partnerships with community collaborators, including
Wayside Food Programs, Preble Street, Greater Portland Health, and the City’s Department of Health and Human
Services, to demonstrate coordinated service delivery. In addition to these quantitative measures, staff document
engagement and progress toward stability or recovery in daily case notes and reports. All outcome data are reviewed
monthly by the Program Manager and summarized quarterly for CDBG performance reports. HMIS entries and
internal tracking forms are used to verify that program activities contribute directly to measurable improvements in
food security, client stability, and engagement in recovery services.




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C. Narrative Case Id: 30670
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/17/2025
 Address: *No Address Assigned
11:04 AM




C. Narrative

Please provide the following information.


Don't forget to SAVE your work before exiting this screen


C.1. Program Description
Describe the Program being proposed.
Milestone Recovery’s Food Access and Engagement Program provides daily nutritious meals to adults experiencing
homelessness, deep poverty, and active substance use in Portland. The program operates within Milestone’s low-
barrier emergency shelter and through daily mobile outreach conducted by the HOME Team. Staff prepare one hot
evening meal for up to 39 shelter guests each day and distribute approximately 80 sandwiches to individuals living
unsheltered throughout the city. Combined, the program delivers roughly 30,000 meals per year. Milestone is one of
the only organizations in Portland that delivers meals directly to people actively using substances through a mobile
outreach team trained in crisis de-escalation and transport to detox or shelter. Unlike traditional meal programs,
Milestone integrates food with immediate access to shelter, withdrawal management, and long-term treatment—
making each meal a powerful point of engagement for individuals who often cannot access other services. Every meal
served helps stabilize physical health, reduce crisis behaviors, and build the trust needed to connect individuals to
detox, treatment, healthcare, and housing resources. Meals are prepared and distributed seven days a week by
trained staff using trauma-informed and harm-reduction approaches. The program also collaborates with Wayside
Food Programs, Preble Street, Greater Portland Health, and the City of Portland’s Health and Human Services
Department to coordinate citywide food access and ensure that services are non-duplicative. Through this integrated
outreach and food service model, the Food Access and Engagement Program addresses hunger, promotes safety and
stability, reduces reliance on emergency systems, and provides a reliable first step toward recovery for Portland’s
most vulnerable residents.

C.2. Community Need Description
Describe the scope of the community problem or need the program addresses. Reference plans, reports, data, or
past experience as applicable.
Portland continues to face record levels of homelessness and severe food insecurity. According to the 2025
MaineHousing Point-in-Time Count, more than half of Maine’s unsheltered population lives in Cumberland County.
Many of these individuals experience untreated substance use disorders, chronic health conditions, and behavioral
health challenges that significantly limit their ability to access traditional meal programs. The City’s Encampment Crisis
Response initiative identified consistent food access as a critical unmet need among unsheltered residents, noting
that hunger directly contributes to medical crises, instability, and prolonged homelessness. Food prices have risen by
more than 20% since 2021 (U.S. Bureau of Labor Statistics), with Maine food providers reporting cost increases of 25–
30% for staple items. Combined with the loss of temporary pandemic-related funding, this has pushed demand far
beyond pre-pandemic levels. Milestone now prepares and distributes approximately 30,000 meals annually, including
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80 outreach meals each day for individuals living outside. For many, this is the only meal they receive. Without
reliable access to nutrition, individuals’ health deteriorates rapidly, increasing the likelihood of emergency
department visits, arrests, behavioral health crises, and prolonged homelessness. Milestone is uniquely positioned to
address this need. It is one of the few providers in Portland delivering meals directly to people who are actively using
substances, using a mobile outreach team trained to provide detox transport, wellness checks, and crisis de-
escalation. This approach ensures that food is not only nourishment but a proven engagement tool that directly leads
to shelter placement, withdrawal management, and treatment entry. By ensuring access to daily nutrition, the Food
Access and Engagement Program reduces hunger-related health risks, prevents further destabilization, and creates
consistent pathways from survival to recovery.

C.3. Measurable Community Impact
Describe program outcomes and the impact it will have on the community. Include how progress will be evaluated
in reaching these goals
Milestone’s Food Access and Engagement Program will provide approximately 30,000 meals over the grant year,
reaching more than 1,200 adults who are homeless or living unsheltered in Portland. Each meal provided strengthens
health, reduces immediate crisis behaviors, and increases engagement with shelter, detox, and treatment programs.
Approximately 25% of outreach meal recipients accept a referral to care after initial engagement, demonstrating the
effectiveness of food as a recovery entry point. Access to daily nutrition also reduces demand on the City’s emergency
responders. Individuals with reliable food access experience fewer hunger-related medical emergencies and are less
likely to engage in behaviors that result in police or EMS involvement. Progress will be evaluated through: Daily meal
logs documenting each meal served HMIS data verifying unduplicated individuals served Outreach records tracking
referrals to shelter, detox, and treatment Monthly internal reviews confirming proportionality between units served
and expenditures Quarterly summaries submitted to the City for monitoring The program’s combined impact is a
measurable reduction in hunger, improved stability among unsheltered adults, increased engagement with recovery
pathways, and reduced strain on police, EMS, and emergency departments.

C.4. Goal
Choose and describe how this program meets one of the goals of the CDBG program:(See table here).

 1. Neighborhood Investment and Infrastructure - Create strong, safe, accessible and vibrant neighborhoods
 2. Housing Availability –Increase Housing availability and affordability
 3. Economic Opportunity – Create economic opportunity to transition people out of poverty
 4. Address the needs of the growing homeless population- prevent and reduce homelessness


Milestone Recovery’s Food Access and Engagement Program directly supports the City’s goal to address the needs of
the growing homeless population by preventing and reducing homelessness. Consistent access to food is essential for
both survival and stability. For individuals experiencing homelessness and substance use, reliable nutrition can mean
the difference between remaining in crisis and beginning a path toward recovery. Each meal served through
Milestone’s shelter and outreach programs meets an immediate, life-sustaining need while also serving as a point of
engagement for deeper support. Many individuals first connect with Milestone staff through a meal—whether at the
shelter or on the street—and later accept help accessing detox, treatment, or housing programs. By reducing hunger,
promoting stability, and fostering trust, the Food Program helps prevent further decline into chronic homelessness
and creates opportunities for recovery and reintegration into the community. This work aligns directly with the City’s
Consolidated Plan priorities to create a suitable living environment, reduce homelessness, and strengthen public
health and safety for all Portland residents.

C.5. Priority Impact Level
Choose and describe how this program best addresses one of the priority impacts level activities from the selected
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goal in the question above: :

 1. Neighborhood Investment and Infrastructure- Create strong, safe, accessible and vibrant neighborhoods.
 Eligible programs and activities include but are not limited to: Community policing, public infrastructure in
 target neighborhoods. Accessibility/ADA compliance, alternative modes of transportation; PRIORITY: Park
 and recreation facilities, historic preservation, tree planting, and non-profit rehab, inclusive and diverse
 community centers and engagement programs, senior services, disability services, public infrastructure
 outside of the targeted neighborhood.
 2. Housing Availability- Increase housing availability and affordability. Eligible programs and activities include
 but are not limited to; HIGH PRIORITY: Housing rehabilitation, adaptive reuse of housing, housing retention;
 PRIORITY: Rental assistance programs, environmental testing and remediation, energy
 efficiency/weatherization, fair housing activities, heating and fuel assistance, tenant landlord counseling
 services, and legal services.
 3. Economic Opportunity- Create economic opportunity to transition out of poverty. Eligible programs and
 activities include but are not limited to; HIGH PRIORITY: Job creation, microenterprise assistance, career
 advancement services (education, job training, GED attainment, ESL, etc.), Job retention support services
 (childcare vouchers, housing counseling, transportation assistance, etc.) PRIORITY: Façade improvements,
 and financial stability services (budgeting, financial planning, tax preparation, etc.).
 4. Address the Need of the Growing Homeless Population- Prevent and reduce homelessness. Eligible
 programs and activities include but are not limited to; HIGH PRIORITY: Food assistance, shelter services,
 mental health service, substance use disorder services, housing and housing services for long-term shelter
 consumers, emergency services to prevent homelessness; PRIORITY: Rental assistance, and at risk youth
 services.


The Food Access and Engagement Program addresses several High Priority activities under the City’s Consolidated
Plan, including food assistance, emergency services to prevent homelessness, and services for individuals with
substance use disorders. By providing daily, reliable meals to people experiencing homelessness or living unsheltered,
the program meets immediate survival needs while preventing further health deterioration and crisis. Meals delivered
through the HOME Team provide a uniquely effective engagement tool, particularly for individuals actively using
substances who cannot safely access traditional food programs. This outreach activity directly supports the City’s goal
of preventing and reducing homelessness by creating an immediate bridge from the street to shelter, detox,
treatment, and housing navigation. CDBG funding ensures that the individuals facing the greatest barriers—
unsheltered residents with co-occurring substance use and behavioral health challenges—continue to receive
consistent access to food, trust, and connection, the essential first steps toward safety, recovery, and long-term
stability.

C.6. Guiding Principles
Describe how the program meets each of the following Guiding Principles: Priority to Lower Incomes, Diversity and
Inclusiveness, Consistent with City Goals and Initiatives:

 1. Consistent. All projects and programs will be reviewed with respect to the Consolidated Plan and other
 HUD requirements; City goals, priority impact levels, and other CDBG or HOME investments. Proposals
 should be coordinated with relevant City Departments where appropriate and align with City initiatives.
 City plans can be found online at Portland's Housing Community Development Website
 Measurable Community Impact. Programs and projects will be evaluated based on how well they create a
 significant and measurable community impact.
 2. Diversity and Inclusiveness. Programs and projects shall address diversity and be inclusive in order to
 engage differences and create a culture of belonging.
 3. Priority to Lower Incomes. Priority will be given to projects and programs that serve the lowest income
 persons.
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 4. Leveraged Funding. CDBG should not be the only source of funding for a program or project; leveraging
 other funds is essential.

 Priority to Lower Incomes: The program exclusively serves adults experiencing homelessness and deep
 poverty, a population HUD presumes to be 100% low- and moderate-income. No identification, insurance,
 proof of income, or referral is required. Every CDBG dollar directly benefits people with the least access to
 financial and nutritional resources. Diversity and Inclusiveness: The program is open to all individuals in need,
 regardless of age, race, sex, ethnicity, disability or substance use. Staff use trauma-informed, culturally
 responsive, and person centered practices. Team members with lived experience of homelessness and
 recovery help build trust with people who face the greatest barriers to engagement. Consistency with City
 Goals and Initiatives: Milestone’s work aligns directly with the City’s Consolidated Plan, particularly the goals
 to reduce homelessness and improve public health outcomes. The program is coordinated with the City’s
 Health & Human Services Department, the HOME Team, and local partners such as Wayside, Preble Street,
 and Greater Portland Health. Measurable Community Impact: All meals and engagement activities are
 documented through daily logs and HMIS data. Progress is reviewed monthly and summarized quarterly to
 ensure accountability and measurable results. Leveraged Funding: CDBG is one component of a broad funding
 mix. For every $1 of CDBG, Milestone leverages approximately $3 from municipal contracts, private
 philanthropy, and individual donors.



 C.7. Partnerships, Collaboration, and Outreach


If applying as a partnership, please describe the nature of the partnership, who is involved, and what agreement
there is among partners. Partnerships are two or more organizations or businesses who will share valuable
resources, work together toward a common goal, and increase efficiency in providing services.

If applying as a single entity please describe collaboration between service providers; coordination of services; or
outreach to the community.

Include any additional collaboration, coordination or outreach as relevant to ensure there is no duplication of
services.


Milestone Recovery’s Food Access and Engagement Program is built on strong partnerships that ensure food services
are coordinated, efficient, and non-duplicative. The program works closely with the City of Portland’s Health and
Human Services Department, which provides guidance on food safety and connects Milestone with community
initiatives addressing homelessness and hunger. The program also collaborates directly with Wayside Food Programs,
which donates food supplies and prepared items to support both shelter and outreach meals, and with Preble Street,
which coordinates meal distribution and food recovery efforts to avoid overlap and ensure that all areas of the city
are served. In addition, Milestone partners with Greater Portland Health and the HOME Team to link meal distribution
with outreach and recovery services, making food not just a source of nourishment but also an entry point to medical
care, shelter, detox, and treatment. Portland Downtown and local businesses contact Milestone when individuals are
in need of assistance, helping the outreach team provide immediate, compassionate response. These collaborations
ensure that each meal serves a dual purpose: meeting basic needs while building connections to care and stability.
The program also maintains relationships with grocery partners such as Hannaford and local restaurants that donate
food items, and with community volunteers who help prepare and package meals. This network of partnerships
allows Milestone to stretch limited resources and ensure that CDBG funds are used efficiently to meet a clear and
urgent community need.

C.8. Readiness to Proceed
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Describe the program’s timeline with specific dates and times, including start dates, end dates and milestones as
applicable.
Milestone’s Food Access and Engagement Program is a fully operating service with established systems, trained staff,
and ongoing community partnerships already in place. Meals are prepared and served daily to shelter guests and
distributed through the HOME Team’s outreach routes seven days a week. The program has clear procedures for food
preparation, tracking, and reporting, and can begin using CDBG funds immediately upon contract execution. CDBG
funds will be applied directly to food purchasing costs as soon as the grant term begins. No new hiring, permits, or
equipment are required. The program operates continuously throughout the year, with consistent meal service every
day and no interruption between funding cycles. Progress and reporting milestones include monthly tracking of total
meals provided, quarterly performance summaries for CDBG reimbursement, and an annual review of outcomes and
expenditures at the close of the grant term. Because the program is fully operational and integrated into Milestone’s
shelter and outreach services, it is ready to proceed without delay as soon as CDBG funding becomes available.

C.9. Experience Providing Service


Describe your organization's experience in delivering and managing this or similar programs.

Please summarize current licensing and accreditations obtained.


Milestone Recovery has more than fifty-seven years of experience providing essential services to adults experiencing
homelessness and substance use disorders in Portland. Founded in 1967, the organization operates a full continuum
of care that includes a medically monitored detoxification program, a low-barrier emergency shelter, short- and long-
term residential treatment, housing navigation, and mobile outreach through the HOME Team. Food service has been
an integral part of Milestone’s mission since its founding, ensuring that every person who comes through the door
receives nourishment, dignity, and compassionate care. The Food Access and Engagement Program builds on this
foundation. Milestone’s experienced kitchen and outreach staff prepare and distribute approximately 30,000 meals
each year to people who are homeless or living unsheltered in Portland. The program is managed by a Program
Manager with oversight from the Director of Mission Advancement and Clinical Director, who ensure compliance with
City and HUD reporting standards. Staff are trained in safe food handling, trauma-informed engagement, and
motivational interviewing, ensuring that food delivery also supports recovery and connection to care. Milestone
Recovery is licensed by the Maine Department of Health and Human Services to operate a 41-bed emergency
substance use shelter, a 16-bed medically monitored detoxification program, a 16-bed residential treatment program,
and a 14-bed transitional housing program. The organization is in good standing with all state licensing requirements
and undergoes independent annual financial audits with no findings. Milestone has extensive experience managing
public and private grants, including prior CDBG awards from the City of Portland, funding from MaineHousing, and
multi-year grants from foundations such as the United Way of Southern Maine and the John T. Gorman Foundation.
The organization’s strong administrative capacity, clear reporting systems, and long-standing partnerships with City
departments ensure that CDBG funds for the Food Access and Engagement Program will be managed responsibly and
used efficiently to achieve measurable results.

C.10. Financial Need


Describe why CDBG funds are necessary to this program.

How will this program continue if CDBG funding is not awarded?


CDBG funding is essential to sustaining Milestone’s Food Access and Engagement Program in the coming year. Rising
food costs and the expiration of temporary pandemic-era relief and foundation grants have created a significant
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funding gap. Without CDBG support, Milestone will be forced to eliminate its entire outreach meal distribution
program—cutting approximately 15,000 meals per year, or half of all meals served—and significantly reducing the
City’s capacity to engage unsheltered residents in care. The requested $50,000 will be used exclusively to purchase
food for approximately 30,000 meals served annually through shelter-based meals and HOME Team outreach.
Eliminating outreach meals would severely impair Milestone’s ability to build trust, stabilize individuals in crisis, and
connect people to detox, treatment, and shelter. CDBG support will stabilize the program while Milestone pursues
additional philanthropic and municipal funding to replace expiring grants. Without this support, hundreds of
individuals each month will lose access to their only reliable source of nutrition, and the City’s broader homelessness
response will face a critical reduction in engagement capacity.

C.11. Leveraged Funding Narrative


Describe all other sources of funding for this program or project. Identify which sources are secured and which are
projected. Include in-kind donations that may be used to supplement expenses where applicable.


Milestone leverages a diverse mix of public, private, and philanthropic funding to sustain the Food Access and
Engagement Program. The total annual program cost is $200,000. Of this amount, $150,000 is supported through
individual donors, churches, United Way of Southern Maine, ESHAP funding, Maine Community Foundation, KeyBank
Foundation, Dorree Taylor Foundation, and other community partners. CDBG funds represent only 25% of the
program’s total cost and are used exclusively for food purchases. Each CDBG dollar leverages approximately three
dollars in additional funding from municipal, foundation, and community partners. This diverse funding base ensures
that CDBG is not the sole source of support and that the program remains stable and sustainable throughout the year.

C.12. Budget Narrative


Provide a narrative explaining the budget and expenses for the program. Describe exactly what and who CDBG will
pay for in this program.

If this program was funded by CDBG in the previous year, you must explain why the increase is necessary and what
expansion of service is being provided.

Please ensure that budget amounts listed in the narrative match the Program Budget Detail.


Milestone Recovery is requesting $50,000 in CDBG funds exclusively for food purchases for its Food Access and
Engagement Program. These funds will cover approximately 50% of the program’s annual food purchasing needs. The
total program budget is $200,000, which includes $78,000 in personnel and fringe benefits for a full-time Food
Program Coordinator and $122,000 in food and meal distribution expenses. Only food purchases are being requested
through CDBG. CDBG expenses will be documented through itemized invoices, purchasing logs, and proportional unit-
of-service reporting. All food purchases will be directly tied to meals served, and total units of service will be tracked
daily. Other costs—including personnel, supplies, and transportation—will be supported through United Way,
philanthropic grants, and private donations.




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D. Program Budget Detail Case Id: 30670
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/17/2025
 Address: *No Address Assigned
10:41 AM




D. Program Budget Detail

Please provide the following information.


Don't forget to SAVE your work before exiting this screen


D.1. Grant Amount Requested - for social service programs the minimum amount requested is $10,000 and
Maximum is $150,000.
$50,000.00

D.2. Total Program Budget
$200,000.00

D.3. Please complete the table below.
 Budget Category Budget CDBG Request Other Funding Other Funding Funding Status
 Amount Source Source Name
 Personnel- 1 FTE $60,000.00 $0.00 $60,000.00 Private Foundations Committed
 Fringe Benefits $18,000.00 $0.00 $18,000.00 Private philanthropy Committed
 Food Purchases $100,000.00 $50,000.00 $50,000.00 ESHAP Funding Pending
 (Shelter + Outreach)
 Transportation, $22,000.00 $0.00 $22,000.00 United Way Committed
 distribution,
 packaging and
 supplies
 $200,000.00 $50,000.00 $150,000.00




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E. Required Documents Case Id: 30670
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/17/2025
 Address: *No Address Assigned
12:14 PM




Don't forget to SAVE your work before exiting this screen


Please provide the following information.

Documentation


 Agency Organizational Chart
An organizational chart must be provided that describes the agency’s administrative framework and staff positions,
indicates where the proposed project will fit into the organizational structure, and identifies any staff positions of
shared responsibility *Required
2025 Org Chart.pdf




 Articles of Incorporation/Bylaws
Articles of incorporation are the documents recognized by the State as formally establishing a private corporation,
business or agency. *Required
4. Milestone ARTICLES OF INCORPORATION.doc




 Authorization to Request Funds and/or Designation of Authorized Official
Documentation must be submitted of the governing body’s authorization to submit the funding request and/or
Documentation must be submitted of the governing body’s action authorizing the representative of the agency to
submit the funding request, negotiate for, and contractually bind the agency.
**No files uploaded


 Complete List of Board Members
A list of the current board of directors or other governing body of the agency must be submitted. *Required
2025-01 Board of Directors (1).pdf




 Conflict of Interest Policy
Required if you are a first time applicant or policy has undergone significant changes.
**No files uploaded
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 Letters of Support/ MOUs
Demonstrated outreach in the form of Letters of Support and/or Memorandums of Agreement is required. Applicants
can submit as many items as desired, but are encouraged to prioritize quality over quantity. *Required
Hope Squad letter of support food access.pdf




 Most Recent Agency Operating Budget *Required
Milestone Recovery - Budget vs Actuals FY26 Oct.xlsx




 Most Recent Audit OR 990 as appropriate *Required
06.30.24 Milestone FS.pdf




 Non-Discrimination Policy
Required if you are a first time applicant or policy has undergone significant changes.
**No files uploaded


 Project Timeline *Required
2026-27 Food Access Timeline.docx




 Verification of 501(c)3 status
Non-profit organizations must submit tax-exemption determination letters from the Federal Internal Revenue Service
and the State. *Required
IRS Determination Letter.pdf




 Whistleblower Policy
Required if you are a first time applicant or policy has undergone significant changes.
**No files uploaded


 Other Document Type
**No files uploaded




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Submit Case Id: 30670
 Name: Milestone Recovery - 2026
Completed by agibson@milestone-recovery.org on 11/17/2025
 Address: *No Address Assigned
12:14 PM




Submit

Once an application is submitted, it can only be “Re-opened” by an Administrator.


Don't forget to SAVE your work before exiting this screen


 I certify to the best of my knowledge and belief that the information provided herein is true, complete, and
accurate. I am aware that the provision of false, fictitious, or fraudulent information, or the omission of any material
fact, may subject me to criminal, civil, or administrative consequences including, but not limited to violations of U.S.
Code Title 18, Sections 2, 1001, 1343 and Title 31, Sections 3729-3730 and 3801-3812.

Signature
Alisa A. Gibson
Electronically signed by agibson@milestone-recovery.org on 11/17/2025 12:14 PM

Title
Director of Mission Advancement




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Overview Case Id: 30671
 Name: Wayside Food Programs - 2026
Completed by lhamilton@waysidemaine.org on 11/11/2025 1:42
 Address: *No Address Assigned
PM




Overview

Please provide the following information.




 Housing & Economic Development
 Department
 City of Portland HCD Program Manager
 CDBG Social Services 389 Congress St
 Portland, ME 04101
 Program 207-874-8731
 cdbg@portlandmaine.gov




INTRODUCTION

The City of Portland CDBG program seeks to foster innovative and creative programs that address the critical issues
facing the City of Portland. The CDBG funds should be seen as seed money for starting or expanding programs. The
purpose of our funding is to help get a program off the ground or successfully expand, all while prioritizing impact to
low and moderate income residents of Portland. We strongly encourage new programs to apply for CDBG funding,
and encourage all applicants to review a recent Addendum to our HUD Agreement to ensure compliance.

Before completing this application for funding, all applicants must read the Community Development Block Grant
Policies, which can be found at our website. The policies contain eligibility for funding, allowable expenses, scoring
and selection process procedure, etc. Points may be deducted if your application does not adhere to the Policies.


 I acknowledge that I have read and understood the Community Development Block Grant (CDBG) Policies. I
agree to adhere to all the terms, conditions, and requirements outlined in these Policies. If awarded CDBG funding,
I commit to following these guidelines throughout the implementation of the funded project.
 I understand that non-compliance with the CDBG Policies may result in the withdrawal of funding, the
requirement to return disbursed funds, or other penalties as outlined by the program.




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A. Agency Information Case Id: 30671
 Name: Wayside Food Programs - 2026
Completed by lhamilton@waysidemaine.org on 11/13/2025 2:57
 Address: *No Address Assigned
PM




A. Agency Information

Please provide the following information.


Don't forget to SAVE your work before EXECUTIVE DIRECTOR
 A.8. Name
exiting this screen Mary Zwolinski

 A.9. Phone
 (207) 408-9122
AGENCY INFORMATION
A.1. Agency Name A.10. Email
Wayside Food Programs mzwolinski@waysidemaine.org

A.2. Mailing Address PROJECT DIRECTOR
PO Box 1278 Portland, ME 04104 A.11. Name
 Mary Zwolinski
A.3. Federal ID Number
22-2806424 A.12. Phone
 (207) 408-9122
A.4. Unique Entity Identifier- SAM.GOV
C116BWQRZJW5 A.13. Email
 mzwolinski@waysidemaine.org
APPLICATION POINT OF CONTACT
A.5. Name FINANCIAL DIRECTOR
Laura Hamilton A.14. Name
 Mary Zwolinski
A.6. Phone
(207) 775-4939 A.15. Phone
 (207) 408-9122
A.7. Email
lhamilton@waysidemaine.org A.16. Email
 mzwolinski@waysidemaine.org




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B. Project Information Case Id: 30671
 Name: Wayside Food Programs - 2026
Completed by lhamilton@waysidemaine.org on 11/17/2025 12:27
 Address: *No Address Assigned
PM




B. Project Information

Please provide the following information.


Don't forget to SAVE your work before exiting this screen


B.1. Program Name (Note: If you are applying for funding for multiple programs, please submit an application for
each distinct program)
Direct Services

B.2. Primary Address Services Are Delivered
135 Walton Street Portland, ME 04103

B.3. Are there additional service address?
No

B.4. HUD National Objective
There are two approaches for meeting the Low to Moderate Income qualifications. Please select the applicable
National Objective:

  Low to Moderate Income Limited Clientele (LMC): Limited Clientele activities benefit a specific targeted
 group of persons of which at least 51% must be LMI based on HUD’s annual limits. In order to meet the LMI
 Limited Clientele criteria, the activity must either collect income documentation/screening for each client
 or serve a population presumed by HUD to be LMI (including abused children, elderly persons, battered
 spouses, homeless persons, severely disabled adults, illiterate adults, persons living with AIDS, and migrant
 farm workers.)
  Low to Moderate Income Area Benefit (LMA): Area Benefit activities must be available to all residents of an
 area where at least 51% of the residents are LMI based on HUD’s data of eligible areas over 51%. The area
 must be clearly delineated by the grantee and must be primarily residential.

Select which National Objective this program activity will address:
Low and Moderate Income Clientele (LMC)

Does this activity primarily benefit a population that HUD presumes to be low to moderate income, including
abused children, elderly persons, battered spouses, homeless persons, illiterate adults, severely disabled adults,
persons living with AIDS, and migrant farm workers?
No

B.5. HUD Program Objectives
Indicate which HUD program objective this program will address:
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Creating a Suitable Living Environment

B.6. Priority Impact Level
The City of Portland CDBG Goals and Priorities:

  Neighborhood Investment and Infrastructure- Create strong, safe, accessible and vibrant neighborhoods-
 Invest in infrastructure to improve neighborhood assets and build strong, safe, accessible and vibrant
 neighborhoods. Improve accessibility through ADA compliance. Build sidewalks and trails to improve
 connectivity, increase the use of bicycles as a mode of transportation, and redevelop streetscapes to create
 shared streets for cars, bikes, and pedestrians that integrate with the fabric of the neighborhood. Support
 programs that increase safety in neighborhoods for residents and visitors. Invest in programs and services
 that address the specific needs of members of the community. Encourage programs that build a sense of
 inclusiveness, safety, and security within individual neighborhoods.
  Housing Availability-Increase housing availability and affordability- Increase housing availability and
 affordability to all Portland residents regardless of income, race, ethnicity, and family size. Encourage
 housing development by removing barriers to traditional urban housing types while ensuring the inclusion
 of workforce housing in significant development projects.
  Economic Opportunity- Create economic opportunities to transition people out of poverty- Invest in
 Portland businesses to enable them to expand to create jobs. Invest in persons wanting to create
 microenterprises. Engage job seekers in a continuum of services to increase their professional capacity,
 financial stability, and ability to maintain employment. Focus on difficult to employ populations including
 homeless, new Americans and single parent head of households. Combine resources and build partnerships
 between public and private entities to provide opportunities to transition Portland residents out of poverty
 to sustainable employment and financial stability.
  Address the Needs of the Growing Homeless Population- Prevent and reduce homelessness - Prevent
 individuals and families from becoming homeless and entering into the shelter system. Rapidly rehouse
 those who enter the shelter system. Provide necessary resources to assist vulnerable population’s
 transition out of homelessness, including housing opportunities for chronically homeless or long-term
 stayers at homeless shelters.
  For more detailed information, please review the Needs-Goals-Priorities Table


Select the primary goal your program or project addresses:
Address the Needs of the Growing Homeless Population: Prevent and reduce homelessness

Beneficiaries

B.7. Describe the beneficiaries or clients served by the program.
Economically vulnerable & under-resourced community members.

B.8. How many will be served by the proposed program? (unduplicated -per year)
3,500

B.9. How many are low to moderate income residents of Portland?
2,500

B.10. What percentage of total clients are low to moderate income residents of Portland?
71.00%

Units of Service - The CDBG program provides quarterly reimbursements for your expenditures as long as your units
of service reported are proportional to your expenditures. Therefore, your units of service should be a measure which
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is proportionate across the grant term and proportionate to your expenditures. For example, an hour of staff time or
bed nights in a shelter are common units of service.

B.11. Describe the type of unit of service provided by the program.
Free meals

B.12. How many units of service will be provided by the program?
90,000

Budget and Organizational Questions

B.13. What percentage of the total budget is CDBG?
10.00%

Program Objectives and Outcomes

B.14. What are the program objectives?
Increase accessibility & consumption of nutritious foods. Strengthen Supports & Safety Nets.

B.15. What are the program outcomes?
•≥80% eat more fruits & vegetables •≥80% eat more nutritious meals •≥75% make new friends •≥65% meet more of
their neighbors •≥65% meet people with different cultural backgrounds •≥80% connect with their community •≥75%
save money for other living expenses •≥60% are aware of opportunities to contribute •≥80% understand the impact
of their service

B.16. Employees
Program specific, not for the entire organization.
 Totals
 How many employees are currently employed in this 9
 program?
 How many employees will be employed in this program if 9
 it receives CDBG funding?
  How many employees will be employed in this program 9
 if it does not receive CDBG funding?

Documentation

B.17. How will the beneficiaries’ information be collected and documented?
Staff & trained volunteers will collect the information.

B.18. How will the units of service be tracked and documented?
Staff will record at the time of distribution.

B.19. How will the outcomes be measured, collected, and documented?
Participant Surveys & units of service records.




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C. Narrative Case Id: 30671
 Name: Wayside Food Programs - 2026
Completed by lhamilton@waysidemaine.org on 11/17/2025 12:27
 Address: *No Address Assigned
PM




C. Narrative

Please provide the following information.


Don't forget to SAVE your work before exiting this screen


C.1. Program Description
Describe the Program being proposed.
Wayside's Direct Service Program increases consumption of nutritious foods by sharing groceries and prepared meals
at sites across Greater Portland. Beyond meeting immediate nutritional needs, this program builds long-term benefits
by establishing gathering places, fostering positive relationships between neighbors, providing service opportunities,
and connecting with community resources. The City of Portland has furthered its Community Development Block
Grant (CDBG) Goals and Priorities by investing CDBG funds through Wayside's Direct Service Program since 2010.
These investments supported the development of innovative partnerships and increased the accessibility of nutritious
foods in ways that use sharing food as a means rather than an end. Each year, Wayside has used CDBG funds to adjust
our program to adapt to our community members' evolving needs and expand the network of organizations and
agencies we partner with. Wayside is seeking ongoing support to continue expanding the impact of these programs.

C.2. Community Need Description
Describe the scope of the community problem or need the program addresses. Reference plans, reports, data, or
past experience as applicable.
As documented in Portland's 2022-2026 Consolidated Plan, lack of affordable housing is a significant challenge facing
Portland’s residents. Almost half of Portland’s renting households pay over 30% of household income on rent,
MaineHousing’s affordability threshold. Eighteen percent of renting households with children across Maine are
behind on their rent; Portland has a higher unaffordability rate than the state. High housing costs can force choices
between consistently making housing payments & affording other needs. With resources stretched to cover
immediate expenses, accumulating savings is impossible. With no safety net, housing security is always vulnerable to
an unexpected major expense. Households with limited economic resources often must make tradeoffs that can
compromise consistent access to enough healthy food. Families with children, especially single-parent families,
experience higher rates of food insecurity. The negative impacts of low socioeconomic status on health are well
documented & can create a negative & reinforcing cycle because poor health negatively impacts capacity for learning
& earning. Individuals with lower socioeconomic status also experience social disadvantages, with greater isolation &
fewer sources of social support. Our program provides free nutritious food while supporting positive relationship-
building by sharing meals. Although important for everyone, sharing meals is essential for children's future well-being.
Maine Children's Alliance cites families eating meals together as a healthy habit for thriving Maine families. The
American College of Pediatricians asserts pediatricians should encourage every effort to regularly gather as a family
for meals because of the strong association between family dinner frequency & educational achievement & future
healthy eating patterns. Further, Columbia University reports, "parental engagement fostered around the dinner table
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is one of the most potent tools to help parents raise healthy, drug-free children." Wayside supports educational,
social, & cultural events & one of our frequent partners is Portland Public Schools. Annie E. Casey Foundation finds
parental involvement is paramount to children’s success & specify that better partnership between school & home
leads to higher student achievement. Schools have limited resources to offer additional programming outside the
school day & our work has shown that much can be accomplished while people share food. Wayside provides meals
for special events & monthly dinners for students, their families, & staff at Portland elementary schools to support
these outcomes. Wayside seeks to expand our efforts to foster relationships between educators & caregivers. Our
capacity to help community groups in this important way would be limited without CDBG funds.

C.3. Measurable Community Impact
Describe program outcomes and the impact it will have on the community. Include how progress will be evaluated
in reaching these goals
Wayside and our partners record the number of meals shared and demographic information about participants for
every meal and distribution of groceries. We use biennial surveys developed with the Data Innovation Project at USM
to evaluate the impacts on individuals and our community using the following objectives and outcomes: Goal 1:
Increase accessibility and consumption of nutritious foods •≥80% eat more fruits and vegetables •≥80% eat more
nutritious meals Goal 2: Strengthen Supports and Safety Nets •≥75% make new friends •≥65% meet more of their
neighbors •≥65% meet people with different cultural backgrounds •≥80% connect with their community •≥75% save
money for other living expenses •≥60% are aware of opportunities to contribute •≥80% understand the impact of
their service

C.4. Goal
Choose and describe how this program meets one of the goals of the CDBG program:(See table here).

 1. Neighborhood Investment and Infrastructure - Create strong, safe, accessible and vibrant neighborhoods
 2. Housing Availability –Increase Housing availability and affordability
 3. Economic Opportunity – Create economic opportunity to transition people out of poverty
 4. Address the needs of the growing homeless population- prevent and reduce homelessness


By helping community members meet their immediate food needs, Wayside and our partners are part of a critical
support network preventing individuals and families from becoming homeless. Our work furthers the City's goal of
reducing homelessness by helping residents to stretch limited resources. Eighty-nine percent of Community Meals
guests report saving money for other living expenses. Wayside’s work is distinct because it is not limited to hunger
prevention. It is about using food to strengthen connections between families & schools, neighbors, building social
safety nets, and reinforcing that each person is a valued member of our community. Wayside designed our
Community Meals to improve the well-being and stability of participants. Improved access to nutritious foods alone is
not a sustainable solution for financial stability. Consequently, host sites collaborate to share resources about health,
employment, and other participant-requested topics.

C.5. Priority Impact Level
Choose and describe how this program best addresses one of the priority impacts level activities from the selected
goal in the question above: :

 1. Neighborhood Investment and Infrastructure- Create strong, safe, accessible and vibrant neighborhoods.
 Eligible programs and activities include but are not limited to: Community policing, public infrastructure in
 target neighborhoods. Accessibility/ADA compliance, alternative modes of transportation; PRIORITY: Park
 and recreation facilities, historic preservation, tree planting, and non-profit rehab, inclusive and diverse
 community centers and engagement programs, senior services, disability services, public infrastructure

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 outside of the targeted neighborhood.
 2. Housing Availability- Increase housing availability and affordability. Eligible programs and activities include
 but are not limited to; HIGH PRIORITY: Housing rehabilitation, adaptive reuse of housing, housing retention;
 PRIORITY: Rental assistance programs, environmental testing and remediation, energy
 efficiency/weatherization, fair housing activities, heating and fuel assistance, tenant landlord counseling
 services, and legal services.
 3. Economic Opportunity- Create economic opportunity to transition out of poverty. Eligible programs and
 activities include but are not limited to; HIGH PRIORITY: Job creation, microenterprise assistance, career
 advancement services (education, job training, GED attainment, ESL, etc.), Job retention support services
 (childcare vouchers, housing counseling, transportation assistance, etc.) PRIORITY: Façade improvements,
 and financial stability services (budgeting, financial planning, tax preparation, etc.).
 4. Address the Need of the Growing Homeless Population- Prevent and reduce homelessness. Eligible
 programs and activities include but are not limited to; HIGH PRIORITY: Food assistance, shelter services,
 mental health service, substance use disorder services, housing and housing services for long-term shelter
 consumers, emergency services to prevent homelessness; PRIORITY: Rental assistance, and at risk youth
 services.


Wayside and our partners help prevent homelessness by providing the high priority of food assistance. Our Mobile
Food Pantries make monthly deliveries of groceries to three Avesta Housing properties, four Portland Housing
Authority communities, and one South Portland neighborhood. These locations were chosen with feedback from
Community Policing and Housing Authority staff identifying residents of these neighborhoods as experiencing barriers
to other supplemental food resources due to transportation or mobility limitations. There are enough groceries for
each household to choose from to make at least 12 complete meals per person. The pantries offer valuable
opportunities for neighbors to help each other. The program supplements the diets of more than 300 individuals each
month. Mobile Food Pantries are collaborations between Wayside, Portland Housing Authority, Portland Community
Policing, Avesta Housing, and South Portland West End Neighborhood Association. Wayside uses a packaging machine
to process large donations into smaller portions in freezer-safe bags. Not only does this prevent food waste, but it also
makes it easier for our community members to use the items if they are pre-cleaned and cut. Each item has recipes
and preparation ideas on the label. Our Community Meals are partnerships with community centers, schools, places
of worship, and agencies working to alleviate the effects of economic vulnerability on food security, health, and social
connection. Although Wayside's primary objective is to increase access to nutritious food, we designed Community
Meals to use sharing meals as opportunities for improving social support networks. The effectiveness of this model is
demonstrated in part by 94% of guests reporting that attending Community Meals helps them eat more nutritious
meals. Further, 92% of guests have made new friends, 69% have met more of their neighbors, and 76% have met
people with different cultural backgrounds. In addition to building social ties, Community Meals bring community
members and resource providers together to improve awareness and utilization of existing resources.

C.6. Guiding Principles
Describe how the program meets each of the following Guiding Principles: Priority to Lower Incomes, Diversity and
Inclusiveness, Consistent with City Goals and Initiatives:

 1. Consistent. All projects and programs will be reviewed with respect to the Consolidated Plan and other
 HUD requirements; City goals, priority impact levels, and other CDBG or HOME investments. Proposals
 should be coordinated with relevant City Departments where appropriate and align with City initiatives.
 City plans can be found online at Portland's Housing Community Development Website
 Measurable Community Impact. Programs and projects will be evaluated based on how well they create a
 significant and measurable community impact.
 2. Diversity and Inclusiveness. Programs and projects shall address diversity and be inclusive in order to
 engage differences and create a culture of belonging.
 3. Priority to Lower Incomes. Priority will be given to projects and programs that serve the lowest income
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 persons.
 4. Leveraged Funding. CDBG should not be the only source of funding for a program or project; leveraging
 other funds is essential.

 Aligning with the Needs, Goals, and Priorities outlined in Portland’s 2022-2026 Consolidated Plan, Wayside
 helps prevent homelessness by providing the high-priority service of food assistance. Wayside is dedicated to
 empowering community members to support each other. We prioritize not just sharing supplemental food
 but also offering meaningful opportunities to contribute for those experiencing barriers to traditional
 employment and social capital with a special emphasis on individuals in recovery from substance use
 disorders, recently arrived immigrants, and those living with intellectual or physical disabilities. These are
 populations identified as high risk for homelessness in Portland's 2022-2026 Consolidated Plan's Needs
 Assessment. Creating volunteer opportunities for those participating is central. Wayside's volunteer program
 is vital in maintaining the quality of life, social connections, and personal agency for many under-resourced
 community members. Through these opportunities, community members are part of furthering efforts to
 fight hunger and reduce food waste while also becoming engaged and invested in our community. While our
 program supports economically vulnerable community members, there are no eligibility requirements for
 participation, and this results in relationship-building across socioeconomic groups.



 C.7. Partnerships, Collaboration, and Outreach


If applying as a partnership, please describe the nature of the partnership, who is involved, and what agreement
there is among partners. Partnerships are two or more organizations or businesses who will share valuable
resources, work together toward a common goal, and increase efficiency in providing services.

If applying as a single entity please describe collaboration between service providers; coordination of services; or
outreach to the community.

Include any additional collaboration, coordination or outreach as relevant to ensure there is no duplication of
services.


Everything Wayside does is in collaboration. We are committed to maximizing the impact of our resources through
strong cross-industry partnerships that draw on multiple perspectives & resources. Of equal importance are ongoing
efforts to ensure our services reflect & respond to our community members' self-identified needs & offer volunteer
opportunities for participants. Our partnerships are critical to helping overcome barriers experienced by vulnerable
groups to existing assistance programs. Each partner does ongoing outreach with their constituents. We prioritize
partnerships with places people already know, like housing authorities, schools & cultural groups. The attached
Letters of Support convey impacts of many of our most significant partnerships. In addition to these & those
previously described examples of collaborations include: Good Shepherd Food Bank Network Advisory Council: This
group shares outreach feedback, best practices & training opportunities. Wayside is part of the Cumberland County
Food Security Council to engage cross-sector groups for greater coordination, rather than duplication, to implement
positive changes & increase access to healthy food. Wayside works with the UMaine Cooperative Extension & the
Cumberland County Food Security Council's Gleaning Initiative to harvest surplus produce from farms & share it with
community members. Wayside expanded our partnership with Farms for Food Equity to support local farms &
leverage our existing infrastructure to share more local produce with community members. Together with Maine
Farm & Sea Cooperative & Farms for Food Equity, we are exploring ways to maximize Maine-raised products during
peak season, process & store them & address the preparation limitations of people living in locations with limited
kitchen facilities. This initial partnership has developed into the Maine Immigrant Greens Collaborative further
involving Westbrook Schools, South Portland Schools, Lewiston Schools, Isuken Co-Op & Atlantic Sea Farms. This
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project will increase the use of locally grown, hearty greens (collard greens, kale & brassica leaves) in K-12 schools. By
developing a unique partnership between agriculture's production capacity & aquaculture's processing facilities, this
work is helping to meet community-determined needs of immigrant & asylum-seeking families. As previously
described, through our Catering Collective Program, Wayside works with Portland elementary schools to host monthly
dinners & special events to foster relationship building between educators & their students’ families.Wayside started
a Home Delivery Pilot as an offshoot of our Mobile Food Pantries in partnership with Portland Community Health &
MaineHealth Behavioral Health Integration, Pediatric Clinic. Providers refer patients if they (or a dependent) have a
medical condition that prevents them from leaving the house or no access to transportation. We currently have 20
individuals & families participating.

C.8. Readiness to Proceed
Describe the program’s timeline with specific dates and times, including start dates, end dates and milestones as
applicable.
Our Direct Service Program is established. The project is ongoing, and the staffing, volunteers, locations, and
distribution networks are in place. The program integrates the collection of CDBG-required documentation into
operations. Staff and trained volunteers will record information during distributions.

C.9. Experience Providing Service


Describe your organization's experience in delivering and managing this or similar programs.

Please summarize current licensing and accreditations obtained.


Wayside's Food Rescue sources and redistributes salvaged and donated food to almost 100 programs and agencies
across Southern Maine. Wayside is the USDA's distributing agency for Cumberland County's The Emergency Food
Assistance Program (TEFAP) for 28 agencies and manages the Commodity Supplemental Food Program (CSFP) for
Cumberland, Oxford, and York Counties. CSFP improves the health of seniors with supplemental groceries. Wayside
works with almost 60 partner sites to reach 2,000 individuals with low incomes each month. Food Rescue is the
source of all the food for Mobile Food Pantries and nearly all the food for Wayside's Community Meals. Wayside is a
reliable partner for the City of Portland as part of the response during past emergencies. During the federal
government shutdown in 2018-2019, Wayside partnered with The City to host Mobile Food Pantries at City Hall and
the Jetport for 60 furloughed workers and their families. Over summer 2019, Wayside coordinated with The City, our
partner agencies, food donors, and volunteers to prepare and deliver hot lunches (incorporating as many traditional
foods as possible) to share with asylum seekers staying at the Expo Center. Also, Wayside coordinated snacks and
food to support our partner agencies that needed extra food and supplies to meet the heightened demand. Within a
week of Portland Public Schools moving to remote learning because of the pandemic, Wayside worked with their staff
and volunteers delivering groceries to students and their families through August 2021. Wayside continues to share
groceries with the families and individuals staying in the City's shelter overflow at the hotels in South Portland.
Between April 2023 & January 2024, Wayside worked with the City to share 80,000 lbs of kids' snacks and groceries
with asylum seekers staying at the Expo Center & after while in Freeport. During the 2025 government shutdown,
Wayside hosted a pop up Mobile Food Pantry for more 260 individuals in 80 households. Wayside holds a City of
Portland Food Service Establishment w/ Preparation License. All relevant staff are Certified Food Protection
Managers.

C.10. Financial Need


Describe why CDBG funds are necessary to this program.


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How will this program continue if CDBG funding is not awarded?


Our request to the City of Portland for $34,000 of CDBG funds would complete our $441,500 program budget.
Wayside will use these funds towards program staff compensation. Receiving CDBG funding diversifies our funding,
contributing to greater financial stability, demonstrating our credibility to potential funders, thus indirectly leveraging
additional funding. Without CDBG funding, the program will continue, although limited. We would need to limit our
support to educational and cultural groups through our Catering Collective, as previously described. Eating and
sharing food is a powerful community-building tool, supporting others, passing on traditions, and creating friendships.
Through the Catering Collective, Wayside prepares and delivers meals intending to bring people around the table to
strengthen and share our community's abundance of cultural traditions. However, with the funding secured for
staffing, Wayside can use funding from other sources to expand the Catering Collective's impact. These funds will also
ensure our staff can dedicate the additional time to work intensively with volunteers from the recovery community,
recently arrived immigrants, and adults living with intellectual disabilities to make sure volunteering at Wayside is not
just about fulfilling hours. Instead, it is an opportunity to connect and contribute to our community while working as a
team. They can share their gifts and stories while developing job skills and cultural capital needed for employment
and financial self-sufficiency. Funds provided to Wayside for these programs also ensure that the Wayside staff are
paid equitable wages which are reviewed and adjusted regularly to reflect the impact the cost of living in southern
Maine has on everyone’s lives.

C.11. Leveraged Funding Narrative


Describe all other sources of funding for this program or project. Identify which sources are secured and which are
projected. Include in-kind donations that may be used to supplement expenses where applicable.


The requested $44,400 in CDBG funds represents 10% of the program budget. The other 90% of the funding is from
projected private donations, projected grant awards, and projected earned income from secured contracts.

C.12. Budget Narrative


Provide a narrative explaining the budget and expenses for the program. Describe exactly what and who CDBG will
pay for in this program.

If this program was funded by CDBG in the previous year, you must explain why the increase is necessary and what
expansion of service is being provided.

Please ensure that budget amounts listed in the narrative match the Program Budget Detail.


If awarded, Wayside will use CDBG funds to cover 14% of the costs for employee compensation. Wayside is
committed to paying our employees a living wage and providing meaningful employee benefits. Wayside will use
CDBG funding to supplement private contributions for these costs.




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D. Program Budget Detail Case Id: 30671
 Name: Wayside Food Programs - 2026
Completed by lhamilton@waysidemaine.org on 11/17/2025 12:27
 Address: *No Address Assigned
PM




D. Program Budget Detail

Please provide the following information.


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D.1. Grant Amount Requested - for social service programs the minimum amount requested is $10,000 and
Maximum is $150,000.
$44,400.00

D.2. Total Program Budget
$441,500.00

D.3. Please complete the table below.
 Budget Category Budget CDBG Request Other Funding Other Funding Funding Status
 Amount Source Source Name
 Employee Wages, $312,500.00 $44,400.00 $268,100.00 Various Pending
 Benefits, Payroll
 Taxes & Fees
 Equipment, supplies $85,750.00 $0.00 $85,750.00 Various Pending
 & Facilities
 Food $12,500.00 $0.00 $12,500.00 Various Pending
 Operations $30,750.00 $0.00 $30,750.00 Various Pending
 $441,500.00 $44,400.00 $397,100.00




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E. Required Documents Case Id: 30671
 Name: Wayside Food Programs - 2026
Completed by lhamilton@waysidemaine.org on 11/17/2025 12:27
 Address: *No Address Assigned
PM




Don't forget to SAVE your work before exiting this screen


Please provide the following information.

Documentation


 Agency Organizational Chart
An organizational chart must be provided that describes the agency’s administrative framework and staff positions,
indicates where the proposed project will fit into the organizational structure, and identifies any staff positions of
shared responsibility *Required
Wayside Food Programs Organizational Chart 11.2025.pdf




 Articles of Incorporation/Bylaws
Articles of incorporation are the documents recognized by the State as formally establishing a private corporation,
business or agency. *Required
Wayside Food Programs Bylaws.pdf




 Authorization to Request Funds and/or Designation of Authorized Official
Documentation must be submitted of the governing body’s authorization to submit the funding request and/or
Documentation must be submitted of the governing body’s action authorizing the representative of the agency to
submit the funding request, negotiate for, and contractually bind the agency.
Authorization to Request Funds and Designation of Authorized Official.docx




 Complete List of Board Members
A list of the current board of directors or other governing body of the agency must be submitted. *Required
Wayside Food Programs Board of Directors 2025.pdf




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 Conflict of Interest Policy
Required if you are a first time applicant or policy has undergone significant changes.
**No files uploaded


 Letters of Support/ MOUs
Demonstrated outreach in the form of Letters of Support and/or Memorandums of Agreement is required. Applicants
can submit as many items as desired, but are encouraged to prioritize quality over quantity. *Required
Wayside CDBG FY26.27 Letters of Support.pdf




 Most Recent Agency Operating Budget *Required
Wayside Agency 2025 Budget.pdf




 Most Recent Audit OR 990 as appropriate *Required
2024 audit final.pdf




 Non-Discrimination Policy
Required if you are a first time applicant or policy has undergone significant changes.
**No files uploaded


 Project Timeline *Required
Direct Services Timeline & Locations.pdf




 Verification of 501(c)3 status
Non-profit organizations must submit tax-exemption determination letters from the Federal Internal Revenue Service
and the State. *Required
Wayside Food Programs 501(c)(3) Tax Exemption Letter.pdf




 Whistleblower Policy
Required if you are a first time applicant or policy has undergone significant changes.
**No files uploaded


 Other Document Type
**No files uploaded
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Submit Case Id: 30671
 Name: Wayside Food Programs - 2026
Completed by lhamilton@waysidemaine.org on 11/17/2025 12:28
 Address: *No Address Assigned
PM




Submit

Once an application is submitted, it can only be “Re-opened” by an Administrator.


Don't forget to SAVE your work before exiting this screen


 I certify to the best of my knowledge and belief that the information provided herein is true, complete, and
accurate. I am aware that the provision of false, fictitious, or fraudulent information, or the omission of any material
fact, may subject me to criminal, civil, or administrative consequences including, but not limited to violations of U.S.
Code Title 18, Sections 2, 1001, 1343 and Title 31, Sections 3729-3730 and 3801-3812.

Signature
Laura Christine Hamilton
Electronically signed by lhamilton@waysidemaine.org on 11/17/2025 12:28 PM

Title
Development Assistant & Metrics Coordinator




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