Energy, Climate Change, Environmental Justice, and River — Los Angeles, CA
Date: 2022-09-01
Time: 10:00

ENERGY, CLIMATE CHANGE, ENVIRONMENTAL JUSTICE, AND RIVER COMMITTEE

 Thursday, September 1, 2022

 ROOM 1010, CITY HALL - 10:00 AM
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER MITCH O’FARRELL, CHAIR
 COUNCILMEMBER PAUL KORETZ
 COUNCILMEMBER GILBERT A. CEDILLO
 COUNCILMEMBER KEVIN DE LEÓN
 COUNCILMEMBER PAUL KREKORIAN


 (Eric Villanueva - Legislative Assistant - (213) 978-1075 or eric.villanueva@lacity.org)

Pursuant to Assembly Bill 361, and due to concerns over COVID-19, this Los Angeles City Council committee meeting
will take all public comment by teleconference.

The audio for this meeting is broadcast live on the internet at https://clerk.lacity.org/calendar. The live audio can also be
heard at: (213) 621-CITY (Metro), (818) 904-9450 (Valley), (310) 471-CITY (Westside) and (310) 547-CITY (San Pedro
Area). If the live audio is unavailable via one of these channels, members of the public should try one of the
other channels.

Members of the public who would like to offer public comment on the items listed on the agenda should call 1 669 254
5252 and use Meeting ID No. 160 919 4459 and then press #. Press # again when prompted for participant ID. Once
admitted into the meeting, press *9 to request to speak.

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the
Americans with Disabilities Act can be made by contacting the City Clerk's Office at (213) 978-1133. For
Telecommunication Relay Services for the hearing impaired, please see the information located at the end of this
agenda.

 Submit written comment at LACouncilComment.com


Note: For information regarding the Committee and its operations, please contact the Committee Legislative Assistant
at the phone number and/or email address listed above. The Legislative Assistant may answer questions and provide
materials and notice of matters scheduled before the City Council. Sign Language Interpreters, Communication Access
Real-Time Transcription (CART), Assistive Listening Devices, or other auxiliary aids and/or services may be provided
upon request. To ensure availability, you are advised to make your request at least 72 hours prior to the meeting/event
you wish to attend. Due to difficulties in securing Sign Language Interpreters, five or more business days notice is
strongly recommended. For additional information, please contact the Legislative Assistant listed above.

Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may
require you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More
information is available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213)
978-1960 or ethics.commission@lacity.org.
 MULTIPLE AGENDA ITEM COMMENT

 GENERAL PUBLIC COMMENT

ITEM(S)

(1) 06-2072-S2
 Board of Water and Power Commissioners report relative to Board
 Resolution No. 023 026, which approves Amendment No. 2 to
 Agreement No. 47880 with URS Corporation Americas for
 environmental and archaeological services, for the North Haiwee Dam
 Seismic Improvement Project.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE - OCTOBER 10, 2022

 (LAST DAY FOR COUNCIL ACTION - OCTOBER 7, 2022)



(2) 22-0845
 Board of Water and Power Commissioners report relative to Board
 Resolution No. 023 020, which approves the Renewable Energy
 Resource Reference Rate Agreement with the University of Southern
 California, for the purchase of Renewable Energy Credits.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 TIME LIMIT FILE - SEPTEMBER 19, 2022

 (LAST DAY FOR COUNCIL ACTION - SEPTEMBER 16, 2022)



(3) 16-1421
 Board of Water and Power Commissioners and City Administrative
 Officer reports relative to Board Resolution No. 023 008, which
 approved Amendment No. 1 to Agreement No. 47415 with Basin Valve
 Company, for safety pressure relief valve technical consulting and
 repair services.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE - SEPTEMBER 19, 2022

 (LAST DAY FOR COUNCIL ACTION - SEPTEMBER 16, 2022)



(4) 22-0966
 Board of Water and Power Commissioners report relative to Board
 Resolution No. 022 201, which approves the Fifth Amendment to
 Agreement No. 47457-8 with Ellis George Cipollone O'Brien Annaguey
 LLP, to provide legal services to the Los Angeles Department of Water
 and Power.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE - OCTOBER 19, 2022

 (LAST DAY FOR COUNCIL ACTION - OCTOBER 19, 2022)



(5) 19-0775
 CD 1, CD 2, CD 5, CD 13, CD 14Bureau of Sanitation report relative to the feasibility of
 reinstituting the Illegal Dumping Reward Program and
 its inclusion in the LASAN Livability Services efforts to
 mitigate illegal dumping.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted




(6) 22-0797
 Motion (Krekorian – O’Farrell) relative to addressing illegal dumping on
 multi-jurisdictional locations within the City, and the challenges that
 delay swift responses in addressing sanitation efforts, and related
 matters.

 Community Impact Statement: None submitted




(7) 22-0650
 Motion (Blumenfield – Koretz- Krekorian – O’Farrell) relative to
 instructing the Chief Forest Officer to partner with Bureau of Street
 Services – Urban Forestry Division, the Department of Recreation and
 Parks, the Bureau of Sanitation – Biodiversity Division, the Department
 of Water and Power related City Departments who engage with trees
 to report on the best practices for long-term tree maintenance and cost
 impact analysis due to water scarcity, and related matters.

 Community Impact Statement: Yes
 For:
 Westside Neighborhood Council




(8) 20-0620
 CONTINUED FROM SEPTEMBER 15, 2020
 Motion (Koretz – Ryu) relative to installed stationary natural gas and
 and diesel-fueled distributed generation resources in Los Angeles and
 the feasibility of limiting the addition of such resources.

 Community Impact Statement: None submitted




(9) 20-1150
 Motion (Koretz – Ryu) relative to requesting a report back from the Los
 Angeles Department of Water and Power about the existence of any
 leaks at its power plants or history of any greenhouse gas or toxic
 emissions.

 Community Impact Statement: None submitted
(10) 21-0268
 Motion (Bonin – Buscaino – Koretz – Blumenfield) relative to the
 feasibility of developing or procuring artificial intelligence technology
 and services to provide accurate and regular reporting and public
 disclosure of the City’s organization-wide greenhouse gas footprint, as
 well as metrics on the City’s progress toward achieving and exceeding
 the environmental goals presented in the 2019 Green New Deal
 Pathway.

 Community Impact Statement: None submitted




(11) 21-0352
 Los Angeles Department of Water and Power report relative to a report
 card on the Strategic Long Term Resource Plan that achieves 100
 percent carbon-free energy by 2035; and related matters.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted




(12) 22-0947
 Motion (O’Farrell – Krekorian – Martinez – Price) relative to instructing
 departments to report back on the Inflation Reduction Act and how to
 maximize funding opportunities that further Climate Policy goals for the
 city; and instructing the Department of Water and Power to reprot on
 an analysis of impacts to current policies and initiatives towards LA100
 and all related carbon free initiatives.

 Community Impact Statement: None submitted




(13) 21-1277
 Emergency Management Department and City Attorney reports and
 Ordinance relative to the designation of the Director of the Climate
 Emergency Mobilization Office within the Department of Public Works
 as the Chief Heat Officer for the City of Los Angeles; and opportunities
 to improve the network of cooling centers in the city.

 Community Impact Statement: Yes
 For:
 Echo Park Neighborhood Council




If you challenge this Committee's action(s) in court, you may be limited to raising only those issues you or someone else raised at
the public hearing described in this notice, or in written correspondence delivered to the City Clerk at or prior to, the public hearing.
Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the
administrative record.

Materials relative to items on this agenda can be obtained from the Office of the City Clerk's Council File Management System, at
lacouncilfile.com by entering the Council File number listed immediately following the item number (e.g., 00-0000).

Telecommunication Relay Services

Telephone communication is one of the most important forms of communication in society today. Due to advancements in
technology, telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and
individuals with a speech disability are following these trends and are rapidly migrating to more advanced telecommunications
methods, both for peer-to-peer and third-party telecommunications relay service (TRS) communications.

Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and
receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or
long distance calls. TRS providers - generally telephone companies - are compensated for the costs of providing TRS from either a
state or a federal fund. There is no cost to the TRS user.

What forms of TRS are available?There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY-Based TRS; Speech-to-Speech Relay Service; Shared Non-English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for
detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs.

Don't hang up! Some people hang up on TRS calls because they think the CA is a telemarketer. If you hear, "Hello. This is the relay
service .. . " when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is
deaf, hard-of-hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit
theFCC's Disability Rights Office website.

JOURNAL – ENERGY, CLIMATE CHANGE, ENVIRONMENTAL JUSTICE, AND RIVER
 COMMITTEE

 Thursday, September 1, 2022

 ROOM 1010, CITY HALL ­ 10:00 AM
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER MITCH O’FARRELL, CHAIR
 COUNCILMEMBER PAUL KORETZ
 COUNCILMEMBER GILBERT A. CEDILLO
 COUNCILMEMBER KEVIN DE LEÓN
 COUNCILMEMBER PAUL KREKORIAN


 (Eric Villanueva ­ Legislative Assistant ­ (213) 978­1075 or eric.villanueva@lacity.org)

Pursuant to Assembly Bill 361, and due to concerns over COVID­19, this Los Angeles City Council committee meeting will
take all public comment by teleconference.

The audio for this meeting is broadcast live on the internet at https://clerk.lacity.org/calendar. The live audio can also be
heard at: (213) 621­CITY (Metro), (818) 904­9450 (Valley), (310) 471­CITY (Westside) and (310) 547­CITY (San Pedro Area).
If the live audio is unavailable via one of these channels, members of the public should try one of the other
channels.

Members of the public who would like to offer public comment on the items listed on the agenda should call 1 669 254 5252
and use Meeting ID No. 160 919 4459 and then press #. Press # again when prompted for participant ID. Once admitted into
the meeting, press *9 to request to speak.

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act can be made by contacting the City Clerk's Office at (213) 978­1133. For Telecommunication Relay Services
for the hearing impaired, please see the information located at the end of this agenda.

 Submit written comment at LACouncilComment.com


Note: For information regarding the Committee and its operations, please contact the Committee Legislative Assistant at the
phone number and/or email address listed above. The Legislative Assistant may answer questions and provide materials and
notice of matters scheduled before the City Council. Sign Language Interpreters, Communication Access Real­Time
Transcription (CART), Assistive Listening Devices, or other auxiliary aids and/or services may be provided upon request. To
ensure availability, you are advised to make your request at least 72 hours prior to the meeting/event you wish to attend. Due
to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly recommended. For
additional information, please contact the Legislative Assistant listed above.

Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require
you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information is
available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT
ensure availability, you are advised to make your request at least 72 hours prior to the meeting/event you wish to attend. Due
to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly recommended. For
additional information, please contact the Legislative Assistant listed above.

Notice to Paid Representatives: If you are compensated to monitor, attend, or speak at this meeting, City law may require
you to register as a lobbyist and report your activity. See Los Angeles Municipal Code 48.01 et seq. More information is
available at ethics.lacity.org/lobbying. For assistance, please contact the Ethics Commission at (213) 978­1960 or
ethics.commission@lacity.org.


 MULTIPLE AGENDA ITEM COMMENT


 GENERAL PUBLIC COMMENT


ITEM(S)

 (1) 06­2072­S2
 Board of Water and Power Commissioners report relative to Board
 Resolution No. 023 026, which approves Amendment No. 2 to Agreement
 No. 47880 with URS Corporation Americas for environmental and
 archaeological services, for the North Haiwee Dam Seismic Improvement
 Project.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ OCTOBER 10, 2022


 (LAST DAY FOR COUNCIL ACTION ­ OCTOBER 7, 2022)

 APPROVED Board of Water and Power Commissioners report dated August 10, 2022
 – (4) Yes; (1) Absent: Koretz
 (2) 22­0845
 Board of Water and Power Commissioners report relative to Board
 Resolution No. 023 020, which approves the Renewable Energy Resource
 Reference Rate Agreement with the University of Southern California, for
 the purchase of Renewable Energy Credits.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ SEPTEMBER 19, 2022


 (LAST DAY FOR COUNCIL ACTION ­ SEPTEMBER 16, 2022)

 APPROVED Board of Water and Power Commissioners report dated July 19, 2022 –
 (4) Yes; (1) Absent: Koretz
 (3) 16­1421
 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ SEPTEMBER 19, 2022


 (LAST DAY FOR COUNCIL ACTION ­ SEPTEMBER 16, 2022)

 APPROVED Board of Water and Power Commissioners report dated July 19, 2022 –
 (4) Yes; (1) Absent: Koretz
(3) 16­1421
 Board of Water and Power Commissioners and City Administrative Officer
 reports relative to Board Resolution No. 023 008, which approved
 Amendment No. 1 to Agreement No. 47415 with Basin Valve Company, for
 safety pressure relief valve technical consulting and repair services.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ SEPTEMBER 19, 2022


 (LAST DAY FOR COUNCIL ACTION ­ SEPTEMBER 16, 2022)

 APPROVED Board of Water and Power Commissioners report dated July 19, 2022 –
 (4) Yes; (1) Absent: Koretz
(4) 22­0966
 Board of Water and Power Commissioners report relative to Board
 Resolution No. 022 201, which approves the Fifth Amendment to
 Agreement No. 47457­8 with Ellis George Cipollone O'Brien Annaguey
 LLP, to provide legal services to the Los Angeles Department of Water and
 Power.

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted

 TIME LIMIT FILE ­ OCTOBER 19, 2022


 (LAST DAY FOR COUNCIL ACTION ­ OCTOBER 19, 2022)

 APPROVED Board of Water and Power Commissioners report dated May 26, 2022 –
 (4) Yes; (1) Absent: Koretz
(5) 19­0775
 CD 1, CD 2, CD 5, CD 13, CD 14Bureau of Sanitation report relative to the feasibility of
 reinstituting the Illegal Dumping Reward Program and its
 inclusion in the LASAN Livability Services efforts to
 mitigate illegal dumping.
 (LAST DAY FOR COUNCIL ACTION ­ OCTOBER 19, 2022)

 APPROVED Board of Water and Power Commissioners report dated May 26, 2022 –
 (4) Yes; (1) Absent: Koretz
(5) 19­0775
 CD 1, CD 2, CD 5, CD 13, CD 14Bureau of Sanitation report relative to the feasibility of
 reinstituting the Illegal Dumping Reward Program and its
 inclusion in the LASAN Livability Services efforts to
 mitigate illegal dumping.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 APPROVED Public Works: Bureau of Sanitation report dated July 27, 2022 – (4) Yes;
 (1) Absent: Koretz
(6) 22­0797
 Motion (Krekorian – O’Farrell) relative to addressing illegal dumping on
 multi­jurisdictional locations within the City, and the challenges that delay
 swift responses in addressing sanitation efforts, and related matters.

 Community Impact Statement: None submitted

 APPROVED Motion (Krekorian – O’Farrell) – (4) Yes; (1) Absent: Koretz
(7) 22­0650
 Motion (Blumenfield – Koretz­ Krekorian – O’Farrell) relative to instructing
 the Chief Forest Officer to partner with Bureau of Street Services – Urban
 Forestry Division, the Department of Recreation and Parks, the Bureau of
 Sanitation – Biodiversity Division, the Department of Water and Power
 related City Departments who engage with trees to report on the best
 practices for long­term tree maintenance and cost impact analysis due to
 water scarcity, and related matters.

 Community Impact Statement: Yes
 For:
 Westside Neighborhood Council


 APPROVED Motion (Blumenfield – Koretz – Krekorian – O’Farrell) – (4) Yes; (1)
 Absent: Koretz
(8) 20­0620
 CONTINUED FROM SEPTEMBER 15, 2020
 Motion (Koretz – Ryu) relative to installed stationary natural gas and and
 diesel­fueled distributed generation resources in Los Angeles and the
 feasibility of limiting the addition of such resources.

 Community Impact Statement: None submitted

 APPROVED Motion (Koretz – Ryu) – (4) Yes; (1) Absent: Koretz
 APPROVED Motion (Blumenfield – Koretz – Krekorian – O’Farrell) – (4) Yes; (1)
 Absent: Koretz
(8) 20­0620
 CONTINUED FROM SEPTEMBER 15, 2020
 Motion (Koretz – Ryu) relative to installed stationary natural gas and and
 diesel­fueled distributed generation resources in Los Angeles and the
 feasibility of limiting the addition of such resources.

 Community Impact Statement: None submitted

 APPROVED Motion (Koretz – Ryu) – (4) Yes; (1) Absent: Koretz
(9) 20­1150
 Motion (Koretz – Ryu) relative to requesting a report back from the Los
 Angeles Department of Water and Power about the existence of any leaks
 at its power plants or history of any greenhouse gas or toxic emissions.

 Community Impact Statement: None submitted

 APPROVED Motion (Koretz – Ryu) – (4) Yes; (1) Absent: Koretz
(10) 21­0268
 Motion (Bonin – Buscaino – Koretz – Blumenfield) relative to the feasibility
 of developing or procuring artificial intelligence technology and services to
 provide accurate and regular reporting and public disclosure of the City’s
 organization­wide greenhouse gas footprint, as well as metrics on the
 City’s progress toward achieving and exceeding the environmental goals
 presented in the 2019 Green New Deal Pathway.

 Community Impact Statement: None submitted

 APPROVED Motion (Bonin – Buscaino – Koretz – Blumenfield), AS AMENDED – (4)
 Yes; (1) Absent: Koretz
(11) 21­0352
 Los Angeles Department of Water and Power report relative to a report
 card on the Strategic Long Term Resource Plan that achieves 100 percent
 carbon­free energy by 2035; and related matters.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted

 NOTE and FILE Los Angeles Department of Water and Power report dated August 25,
 2022 – (4) Yes; (1) Absent: Koretz
(12) 22­0947
 Motion (O’Farrell – Krekorian – Martinez – Price) relative to instructing
 departments to report back on the Inflation Reduction Act and how to
 maximize funding opportunities that further Climate Policy goals for the city;
 and instructing the Department of Water and Power to reprot on an analysis
 of impacts to current policies and initiatives towards LA100 and all related
 carbon free initiatives.
 Community Impact Statement: None submitted

 NOTE and FILE Los Angeles Department of Water and Power report dated August 25,
 2022 – (4) Yes; (1) Absent: Koretz
 (12) 22­0947
 Motion (O’Farrell – Krekorian – Martinez – Price) relative to instructing
 departments to report back on the Inflation Reduction Act and how to
 maximize funding opportunities that further Climate Policy goals for the city;
 and instructing the Department of Water and Power to reprot on an analysis
 of impacts to current policies and initiatives towards LA100 and all related
 carbon free initiatives.

 Community Impact Statement: None submitted

 APPROVED Motion (O’Farrell – Krekorian – Martinez – Price) – (4) Yes; (1) Absent:
 Koretz
 (13) 21­1277
 Emergency Management Department and City Attorney reports and
 Ordinance relative to the designation of the Director of the Climate
 Emergency Mobilization Office within the Department of Public Works as
 the Chief Heat Officer for the City of Los Angeles; and opportunities to
 improve the network of cooling centers in the city.

 Community Impact Statement: Yes
 For:
 Echo Park Neighborhood Council


 NOTED and FILED the Emergency Management Department report dated July 29,
 2022 and APPROVED the City Attorney report and Ordinance both dated August 19,
 2022 – (4) Yes; (1) Absent: Koretz


If you challenge this Committee's action(s) in court, you may be limited to raising only those issues you or someone else raised at
the public hearing described in this notice, or in written correspondence delivered to the City Clerk at or prior to, the public hearing.
Any written correspondence delivered to the City Clerk before the City Council's final action on a matter will become a part of the
administrative record.

Materials relative to items on this agenda can be obtained from the Office of the City Clerk's Council File Management System, at
lacouncilfile.com by entering the Council File number listed immediately following the item number (e.g., 00­0000).

Telecommunication Relay Services

Telephone communication is one of the most important forms of communication in society today. Due to advancements in
technology, telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and
individuals with a speech disability are following these trends and are rapidly migrating to more advanced telecommunications
methods, both for peer­to­peer and third­party telecommunications relay service (TRS) communications.

Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and
receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or
long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a
state or a federal fund. There is no cost to the TRS user.

What forms of TRS are available?There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
Telecommunication Relay Services

Telephone communication is one of the most important forms of communication in society today. Due to advancements in
technology, telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and
individuals with a speech disability are following these trends and are rapidly migrating to more advanced telecommunications
methods, both for peer­to­peer and third­party telecommunications relay service (TRS) communications.

Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and
receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or
long distance calls. TRS providers ­ generally telephone companies ­ are compensated for the costs of providing TRS from either a
state or a federal fund. There is no cost to the TRS user.

What forms of TRS are available?There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY­Based TRS; Speech­to­Speech Relay Service; Shared Non­English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for detail
descriptions, https://www.fcc.gov/consumers/guides/telecommunications­relay­service­trs.

Don't hang up! Some people hang up on TRS calls because they think the CA is a telemarketer. If you hear, "Hello. This is the relay
service .. . " when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who is
deaf, hard­of­hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit
theFCC's Disability Rights Office website.