Arts, Park, Libraries, and Community Enrichment Committee — Los Angeles, CA
Date: 2025-10-28
Time: 08:45

ARTS, PARKS, LIBRARIES, AND COMMUNITY ENRICHMENT COMMITTEE

 TUESDAY, OCTOBER 28, 2025 - 8:45 AM

 ROOM 401, CITY HALL
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER YSABEL JURADO, CHAIR
 COUNCILMEMBER EUNISSES HERNANDEZ
 COUNCILMEMBER ADRIN NAZARIAN


 (Mandy Morales - Legislative Assistant - (323) 439-2346 or mandy.morales@lacity.org)

 Submit written comment at LACouncilComment.com
The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. Additional
information regarding Committee procedures provided at the end of this agenda.

The Committee will take public comment from members of the public in-person only; there will be no public comment by
teleconference. Additional information regarding Committee procedures provided at the end of this agenda.

Spanish language interpretation is available at all City Council and Committee meetings.

SE OFRECE SERVICIO DE TRADUCCIÓN AL ESPAÑOL EN TODAS LAS REUNIONES DEL CONSEJO Y COMITÉ
MUNICIPAL.

For interpretation services in additional languages and Sign Language Interpreters, at no cost, please
contact clerk.interpretation@lacity.org or call (213) 978-1133 and provide the language desired, specific meeting,
meeting date, and the number of people in the group.

All requests should be submitted with as much advance notice as possible, preferably two business days prior to the
meeting you wish to attend for additional language interpretation and five business days for Sign Language
Interpretation. We will do our best to accommodate requests with shorter notice, but securing last-minute interpreters or
captioners may not always be feasible.



 MULTIPLE AGENDA ITEM COMMENT



 GENERAL PUBLIC COMMENT
ITEM(S)

(1) Verbal presentation from FilmLA regarding the annual report.

(2) 24-1200-S10
 Communication from the Mayor relative to the reappointment of
 Chrissie Castro to the Los Angeles City/ County Native American
 Indian Commission.
 Financial Disclosure Statement: Not applicable
 Background Review: Pending

 Community Impact Statement: None submitted


(3) 24-1200-S11
 Communication from the Mayor relative to the reappointment of
 Andrea Garcia to the Los Angeles City/ County Native American Indian
 Commission.
 Financial Disclosure Statement: Not applicable
 Background Review: Pending

 Community Impact Statement: None submitted


(4) 24-1200-S19
 Communication from the Mayor relative to the reappointment of Vivian
 Garcia to the Los Angeles City/ County Native American Indian
 Commission.
 Financial Disclosure Statement: Not applicable
 Background Review: Pending

 Community Impact Statement: None submitted


(5) 25-1200-S54
 Communication from the Mayor relative to the appointment of Fabian
 Renee Wesson to the Board of Library Commissioners for the term
 ending June 30, 2027.
 Financial Disclosure Statement: Filed
 Background Check: Completed

 Community Impact Statement: None submitted

 TIME LIMIT FILE - NOVEMBER 13, 2025

 (LAST DAY FOR COUNCIL ACTION - NOVEMBER 12, 2025)


(6) 25-0886
 Community Investment for Families Department and Economic and
 Workforce Development Department reports relative to the impact of
 federal immigration enforcement on the number of individuals
 processed and services provided via the FamilySource,
 BusinessSource, WorkSource, and YouthSource Centers.
 (This item is referred to Arts, Parks, Libraries, and Community
 Enrichment and Economic Development and Jobs Committees.)

 Fiscal Impact Statement: Yes

 Community Impact Statement: Yes
 For: Los Feliz Neighborhood Council


(7) 25-0783
 CD 4 Department of the Zoo report regarding modifications to the Los
 Angeles Zoo Vision Plan and recommended findings pursuant to the
 California Environmental Quality Act (CEQA) in connection with a
 Settlement Agreement for Los Angeles Superior Court Case No.
 23STCP03390 (Griffith J. Griffith Charitable Trust, et al. v. City of Los
 Angeles et al.) (This item is referred to the Arts, Parks, Libraries,
 and Community Enrichment Committee and Budget and Finance
 Committee.)

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted


(8) 21-0392
 CD 8 City Administrative Officer report relative to proposed second
 amendment to Contract with the American Society for the Prevention
 of Cruelty to Animals, to provide spay/neuter and related veterinary
 services at the Chesterfield Square Animal Services Center.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted.

 TIME LIMIT FILE - DECEMBER 8, 2025

 (LAST DAY FOR COUNCIL ACTION - DECEMBER 5, 2025)


(9) 12-1967-S11
 City Administrative Officer and Department of Animal Services reports
 relative to acceptance of a non-competitive grant from the
 American Society for the Prevention of Cruelty to Animals to fund six-
 months of canine enrichment services. (This item is referred to the
 Arts, Parks, Libraries, and Community Enrichment Committee
 and Budget and Finance Committee.)

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes


(10) 25-1227
 Department of Animal Services and City Administrative Officer reports
 relative to the acceptance of a grant from the University of
 California Davis Koret Shelter Medicine Program to install cat portals
 at all six animal care centers. (This item is referred to the Arts,
 Parks, Libraries, and Community Enrichment Committee and
 Budget and Finance Committee.)

 Fiscal Impact Statement: No

 Financial Policies Statement: Yes
 Community Impact Statement: None submitted


(11) 12-1670-S10
 L.A. for Kids Steering Committee report relative to authorizing an
 earmark of Proposition K program interest funds to reduce the shortfall
 for three projects, the transfer of funds previously allocated for capital
 projects within the Proposition K Maintenance Fund to the Proposition
 K Capital Fund, and related matters. (This item is referred to the
 Arts, Parks, Libraries, and Community Enrichment Committee
 and Budget and Finance Committee.)

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted


(12) 25-0905
 Board of Recreation and Park Commissioners report relative to
 acceptance of Juvenile Justice Crime Prevention Act grant funding for
 the After School Enrichment and Supervision Program from the County
 of Los Angeles Probation Department to provide youth
 services through Clean and Safe Spaces Parks Youth Employment
 Internship Program for Fiscal Year 2025-2026 at selected recreation
 facilities. (This item is referred to the Arts, Parks, Libraries, and
 Community Enrichment Committee and Budget and Finance
 Committee.)

 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


(13) 25-0907
 Board of Recreation and Park Commissioners report relative to
 the acceptance of the 2025 Dodgers Dreamteam Program Grant and
 in-kind contributions from the Los Angeles Dodgers Foundation in
 support of specific centers youth baseball and softball leagues for the
 2025 Season. (This item is referred to the Arts, Parks, Libraries,
 and Community Enrichment Committee and Budget and Finance
 Committee.)
 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes


(14) 25-1210
 Board of Recreation and Park Commissioners report and Resolution
 relative to contract renewal and continued funding application for the
 California Department of Education 2026-27 California State Preschool
 Program.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes


(15) 25-0906
 Board of Recreation and Park Commissioners report and Resolution
 relative to authorizing an appropriation from the Department of
 Recreation and Parks to the Information Technology Agency for
 communication services in Fiscal Year 2025-26.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted


(16) 25-1212
 Board of Recreation and Park Commissioners report relative to
 approving the proposed agreement with the Volunteers of America of
 Los Angeles for the exclusive use of a stand-alone building located at
 12331 Vanowen Street, North Hollywood, CA 91606, at the Valley
 Plaza Park, for the operation of a Head Start preschool program.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted


(17) 25-1253
 Motion (McOsker – Blumenfield) relative to directing the Department of
 Animal Services to report on the current rules for allowing elected
 officials and their staff into Department facilities, including non-public
 areas, and related matters.

 Community Impact Statement: None submitted




SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00-0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS

Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subject-matter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agenda-items collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.

COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE

https://clerk.lacity.gov/clerk-services/cps/council-committee-meetings/info-assignments-structure

SPECIAL ACCOMMODATION

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978-1075. For Telecommunications Relay Service for the
hearing impaired, please see the information below.

NOTICE TO PAID REPRESENTATIVES

If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978-1960 or
ethics.commission@lacity.org.

EXHAUSTION OF ADMINISTRATIVE REMEDIES

A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably
to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final
action on a matter will become a part of the administrative record.

TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS
Telephone communication is one of the most important forms of communication in society today. Due to advancements in
technology, telephone devices have evolved with new services and capabilities. Individuals who are deaf and hard of hearing, and
individuals with a speech disability, may be able to avail themselves of both for peer-to-peer and third-party telecommunications
relay service (TRS) communications. Telecommunications Relay Service is a telephone service that allows persons with hearing or
speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and
the U.S. territories for local and/or long distance calls. TRS providers - generally telephone companies - are compensated for the
costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user.

What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY-Based TRS; Speech-to-Speech Relay Service; Shared Non-English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for
detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the
relay service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who
is deaf, hard-of-hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.

JOURNAL – ARTS, PARKS, LIBRARIES, AND COMMUNITY ENRICHMENT COMMITTEE


 TUESDAY, OCTOBER 28, 2025 - 8:45 AM
 ROOM 401, CITY HALL
 200 NORTH SPRING STREET, LOS ANGELES, CA 90012

 MEMBERS: COUNCILMEMBER YSABEL JURADO, CHAIR
 COUNCILMEMBER EUNISSES HERNANDEZ
 COUNCILMEMBER ADRIN NAZARIN



 (Mandy Morales - Legislative Assistant - (323) 439-2346 or mandy.morales@lacity.org)

 Submit written comment at LACouncilComment.com

The audio for Committee meetings is broadcast live on the internet at https://clerk.lacity.gov/calendar. Additional
information regarding Committee procedures provided at the end of this agenda.

Spanish language interpretation is available at all Council and Committee meetings. Interpretation services in additional
languages are available upon request, at no cost. Please submit your request to clerk.interpretation@lacity.org as
soon as possible to allow time for scheduling. You will receive a confirmation reply if an interpreter is available.



 MULTIPLE AGENDA ITEM COMMENT



 GENERAL PUBLIC COMMENT



ITEM(S)

 (1) Verbal presentation from FilmLA regarding the annual report.


 NO ACTION TAKEN
 (2) 24-1200-S10
 Communication from the Mayor relative to the reappointment of
 Chrissie Castro to the Los Angeles City/ County Native American
 Indian Commission.
 Financial Disclosure Statement: Not applicable
 Background Review: Pending

 Community Impact Statement: None submitted


 APPROVED Mayor report dated 10-6-25 – (2) AYES; Absent: Nazarian
(3) 24-1200-S11
 Communication from the Mayor relative to the reappointment of
 Andrea Garcia to the Los Angeles City/ County Native American Indian
 Commission.
 Financial Disclosure Statement: Not applicable
 Background Review: Pending

 Community Impact Statement: None submitted


 APPROVED Mayor report dated 10-6-25 – (2) AYES; Absent: Nazarian
(4) 24-1200-S19
 Communication from the Mayor relative to the reappointment of Vivian
 Garcia to the Los Angeles City/ County Native American Indian
 Commission.
 Financial Disclosure Statement: Not applicable
 Background Review: Pending

 Community Impact Statement: None submitted


 APPROVED Mayor report dated 10-6-25 – (2) AYES; Absent: Nazarian
(5) 25-1200-S54
 Communication from the Mayor relative to the appointment of Fabian
 Renee Wesson to the Board of Library Commissioners for the term
 ending June 30, 2027.
 Financial Disclosure Statement: Filed
 Background Check: Completed

 Community Impact Statement: None submitted
 TIME LIMIT FILE - NOVEMBER 13, 2025

 (LAST DAY FOR COUNCIL ACTION - NOVEMBER 12, 2025)


 APPROVED Mayor report dated 9-29-25 – (2) AYES; Absent: Nazarian
(6) 25-0886
 Community Investment for Families Department and Economic and
 Workforce Development Department reports relative to the impact of
 federal immigration enforcement on the number of individuals
 processed and services provided via the FamilySource,
 BusinessSource, WorkSource, and YouthSource Centers.
 (This item is referred to Arts, Parks, Libraries, and Community
 Enrichment and Economic Development and Jobs Committees.)

 Fiscal Impact Statement: Yes

 Community Impact Statement: Yes
 For: Los Feliz Neighborhood Council


 CONTINUED
(7) 25-0783
 CD 4 Department of the Zoo report regarding modifications to the Los
 Angeles Zoo Vision Plan and recommended findings pursuant to the
 California Environmental Quality Act (CEQA) in connection with a
 Settlement Agreement for Los Angeles Superior Court Case No.
 23STCP03390 (Griffith J. Griffith Charitable Trust, et al. v. City of Los
 Angeles et al.) (This item is referred to the Arts, Parks, Libraries,
 and Community Enrichment Committee and Budget and Finance
 Committee.)

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted


 APPROVED Department of the Zoo report dated 10-21-25 – (2) AYES; Absent:
 Nazarian
(8) 21-0392
 CD 8 City Administrative Officer report relative to proposed second
 amendment to Contract with the American Society for the Prevention
 of Cruelty to Animals, to provide spay/neuter and related veterinary
 services at the Chesterfield Square Animal Services Center.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted.

 TIME LIMIT FILE - DECEMBER 8, 2025

 (LAST DAY FOR COUNCIL ACTION - DECEMBER 5, 2025)


 APPROVED City Administrative Officer report dated 9-26-25 – (2) AYES; Absent:
 Nazarian
(9) 12-1967-S11
 City Administrative Officer and Department of Animal Services reports
 relative to acceptance of a non-competitive grant from the
 American Society for the Prevention of Cruelty to Animals to fund six-
 months of canine enrichment services. (This item is referred to the
 Arts, Parks, Libraries, and Community Enrichment Committee
 and Budget and Finance Committee.)

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes


 APPROVED City Administrative Officer report dated 10-21-25 and NOTE and FILE
 the Department of Animal Services report dated 10-16-25 – (2) AYES; Absent:
 Nazarian
(10) 25-1227
 Department of Animal Services and City Administrative Officer reports
 relative to the acceptance of a grant from the University of
 California Davis Koret Shelter Medicine Program to install cat portals
 at all six animal care centers. (This item is referred to the Arts,
 Parks, Libraries, and Community Enrichment Committee and
 Budget and Finance Committee.)

 Fiscal Impact Statement: No

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted


 APPROVED City Administrative Officer report dated 10-23-25 and NOTE and FILE
 the Department of Animal Services report dated 10-16-25 – (2) AYES; Absent:
 Nazarian
(11) 12-1670-S10
 L.A. for Kids Steering Committee report relative to authorizing an
 earmark of Proposition K program interest funds to reduce the shortfall
 for three projects, the transfer of funds previously allocated for capital
 projects within the Proposition K Maintenance Fund to the Proposition
 K Capital Fund, and related matters. (This item is referred to the
 Arts, Parks, Libraries, and Community Enrichment Committee
 and Budget and Finance Committee.)

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes

 Community Impact Statement: None submitted


 APPROVED L.A. for Kids Steering Committee report dated 9-26-25 – (2) AYES;
 Absent: Nazarian
(12) 25-0905
 Board of Recreation and Park Commissioners report relative to
 acceptance of Juvenile Justice Crime Prevention Act grant funding for
 the After School Enrichment and Supervision Program from the County
 of Los Angeles Probation Department to provide youth
 services through Clean and Safe Spaces Parks Youth Employment
 Internship Program for Fiscal Year 2025-2026 at selected recreation
 facilities. (This item is referred to the Arts, Parks, Libraries, and
 Community Enrichment Committee and Budget and Finance
 Committee.)
 Fiscal Impact Statement: Yes

 Community Impact Statement: None submitted


 APPROVED Board of Recreation and Park Commissioners report dated 8-7-25 –
 (2) AYES; Absent: Nazarian
(13) 25-0907
 Board of Recreation and Park Commissioners report relative to
 the acceptance of the 2025 Dodgers Dreamteam Program Grant and
 in-kind contributions from the Los Angeles Dodgers Foundation in
 support of specific centers youth baseball and softball leagues for the
 2025 Season. (This item is referred to the Arts, Parks, Libraries,
 and Community Enrichment Committee and Budget and Finance
 Committee.)

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes


 APPROVED Board of Recreation and Park Commissioners report dated 8-7-25 –
 (2) AYES; Absent: Nazarian
(14) 25-1210
 Board of Recreation and Park Commissioners report and Resolution
 relative to contract renewal and continued funding application for the
 California Department of Education 2026-27 California State Preschool
 Program.

 Fiscal Impact Statement: Yes

 Financial Policies Statement: Yes


 APPROVED Board of Recreation and Park Commissioners report dated 10-16-25 –
 (2) AYES; Absent: Nazarian
(15) 25-0906
 Board of Recreation and Park Commissioners report and Resolution
 relative to authorizing an appropriation from the Department of
 Recreation and Parks to the Information Technology Agency for
 communication services in Fiscal Year 2025-26.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted


 APPROVED Board of Recreation and Park Commissioners report dated 8-7-25 –
 (2) AYES; Absent: Nazarian
 (16) 25-1212
 Board of Recreation and Park Commissioners report relative to
 approving the proposed agreement with the Volunteers of America of
 Los Angeles for the exclusive use of a stand-alone building located at
 12331 Vanowen Street, North Hollywood, CA 91606, at the Valley
 Plaza Park, for the operation of a Head Start preschool program.

 Fiscal Impact Statement: No

 Community Impact Statement: None submitted


 APPROVED Board of Recreation and Park Commissioners report dated 10-16-25 –
 (2) AYES; Absent: Nazarian
 (17) 25-1253
 Motion (McOsker – Blumenfield) relative to directing the Department of
 Animal Services to report on the current rules for allowing elected
 officials and their staff into Department facilities, including non-public
 areas, and related matters.

 Community Impact Statement: None submitted


 APPROVED Motion (McOsker – Blumenfield) – (2) AYES; Absent: Nazarian


SUPPORTING MATERIALS

Materials relating to items on the agenda are available on the Office of the City Clerk's Council File Management System found at
https://cityclerk.lacity.org/lacityclerkconnect by entering the Council File number (e.g., 00-0000) associated with the agenda item.

PUBLIC INPUT AT CITY COUNCIL COMMITTEE MEETINGS
Members of the public who wish to speak on one or multiple items shall have an opportunity to speak up to one minute per item up
to a total of two minutes for two or more agenda items. At regular meetings, members of the public shall also have an opportunity to
speak up to one minute for general public comment on any matter within the subject-matter jurisdiction of the Committee. The
Committee is not required to take general public comment at special meetings. The Committee may limit the total amount of time for
public comment on any specific agenda item, on all agenda-items collectively, and/or on general public comment, based on the
anticipated time required to hear from public speakers on any given or all agenda items, on the availability of Committee members
and the need to maintain quorum, and on any other relevant factor. The Committee shall not discuss or take action relative to any
general public comment except as explicitly permitted under the Brown Act.

COMMITTEE INFORMATION, ASSIGNMENTS, AND STRUCTURE

https://clerk.lacity.gov/clerk-services/cps/council-committee-meetings/info-assignments-structure

SPECIAL ACCOMMODATION

Requests for reasonable modification or accommodation from individuals with disabilities, consistent with the Americans with
Disabilities Act, can be made by contacting the City Clerk's Office at (213) 978-1075. For Telecommunications Relay Service for the
hearing impaired, please see the information below.

NOTICE TO PAID REPRESENTATIVES

If a member of the public is compensated to monitor, attend, or speak at this meeting, City law may require them to register as a
lobbyist and report this activity. More information can be found at Los Angeles Municipal Code 48.01 et seq. or at
ethics.lacity.org/lobbying. Further assistance can be found by contacting the Ethics Commission at (213) 978-1960 or
ethics.commission@lacity.org.

EXHAUSTION OF ADMINISTRATIVE REMEDIES

A member of the public seeking to challenge a City action in court may be limited to raising only those issues raised at the public
hearing described in this notice, or in written correspondence delivered to the City Clerk prior to the public hearing in time reasonably
to be considered by the Committee members. Any written correspondence delivered to the City Clerk before the City Council's final
action on a matter will become a part of the administrative record.

TELECOMMUNICATIONS RELAY SERVICE (TRS) COMMUNICATIONS

Individuals who are deaf and hard of hearing, and individuals with a speech disability, may be able to avail themselves of both for
peer-to-peer and third-party telecommunications relay service (TRS) communications. Telecommunications Relay Service is a
telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all
50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls. TRS providers - generally
telephone companies - are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the
TRS user.

What forms of TRS are available? There are several forms of TRS, depending on the particular needs of the user and the equipment
available: TRS includes: Text to Voice TIY-Based TRS; Speech-to-Speech Relay Service; Shared Non-English Language Relay
Service; Captioned Telephone Relay Service; Internet Protocol Relay Service; and Video Relay Service. Please visit this site for
detail descriptions, https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs.

Don't hang up! Some people hang up on TRS calls because they think the caller is a telemarketer. If you hear, "Hello, this is the
relay service…" when you pick up the phone, please don't hang up! You are about to talk, through a TRS provider, to a person who
is deaf, hard-of-hearing, or has a speech disability.

For more information about FCC programs to promote access to telecommunications services for people with disabilities, visit the
FCC's Disability Rights Office website.