Chapter 6. Enabling alert routing for user-defined projects In OpenShift Container Platform 4.11, a cluster administrator can enable alert routing for user-defined projects. This process consists of two general steps: Enable alert routing for user-defined projects to use the default platform Alertmanager instance or, optionally, a separate Alertmanager instance only for user-defined projects. Grant users permission to configure alert routing for user-defined projects. After you complete these steps, developers and other users can configure custom alerts and alert routing for their user-defined projects. 6.1. Understanding alert routing for user-defined projects As a cluster administrator, you can enable alert routing for user-defined projects. With this feature, you can allow users with the alert-routing-edit role to configure alert notification routing and receivers for user-defined projects. These notifications are routed by the default Alertmanager instance or, if enabled, an optional Alertmanager instance dedicated to user-defined monitoring. Users can then create and configure user-defined alert routing by creating or editing the AlertmanagerConfig objects for their user-defined projects without the help of an administrator. After a user has defined alert routing for a user-defined project, user-defined alert notifications are routed as follows: To the alertmanager-main pods in the openshift-monitoring namespace if using the default platform Alertmanager instance. To the alertmanager-user-workload pods in the openshift-user-workload-monitoring namespace if you have enabled a separate instance of Alertmanager for user-defined projects. Note The following are limitations of alert routing for user-defined projects: For user-defined alerting rules, user-defined routing is scoped to the namespace in which the resource is defined. For example, a routing configuration in namespace ns1 only applies to PrometheusRules resources in the same namespace. When a namespace is excluded from user-defined monitoring, AlertmanagerConfig resources in the namespace cease to be part of the Alertmanager configuration. 6.2. Enabling the platform Alertmanager instance for user-defined alert routing You can allow users to create user-defined alert routing configurations that use the main platform instance of Alertmanager. Prerequisites You have access to the cluster as a user with the cluster-admin cluster role. You have installed the OpenShift CLI ( oc ). Procedure Edit the cluster-monitoring-config ConfigMap object: USD oc -n openshift-monitoring edit configmap cluster-monitoring-config Add enableUserAlertmanagerConfig: true in the alertmanagerMain section under data/config.yaml : apiVersion: v1 kind: ConfigMap metadata: name: cluster-monitoring-config namespace: openshift-monitoring data: config.yaml: | alertmanagerMain: enableUserAlertmanagerConfig: true 1 1 Set the enableUserAlertmanagerConfig value to true to allow users to create user-defined alert routing configurations that use the main platform instance of Alertmanager. Save the file to apply the changes. 6.3. Enabling a separate Alertmanager instance for user-defined alert routing In some clusters, you might want to deploy a dedicated Alertmanager instance for user-defined projects, which can help reduce the load on the default platform Alertmanager instance and can better separate user-defined alerts from default platform alerts. In these cases, you can optionally enable a separate instance of Alertmanager to send alerts for user-defined projects only. Prerequisites You have access to the cluster as a user with the cluster-admin cluster role. You have enabled monitoring for user-defined projects in the cluster-monitoring-config config map for the openshift-monitoring namespace. You have installed the OpenShift CLI ( oc ). Procedure Edit the user-workload-monitoring-config ConfigMap object: USD oc -n openshift-user-workload-monitoring edit configmap user-workload-monitoring-config Add enabled: true and enableAlertmanagerConfig: true in the alertmanager section under data/config.yaml : apiVersion: v1 kind: ConfigMap metadata: name: user-workload-monitoring-config namespace: openshift-user-workload-monitoring data: config.yaml: | alertmanager: enabled: true 1 enableAlertmanagerConfig: true 2 1 Set the enabled value to true to enable a dedicated instance of the Alertmanager for user-defined projects in a cluster. Set the value to false or omit the key entirely to disable the Alertmanager for user-defined projects. If you set this value to false or if the key is omitted, user-defined alerts are routed to the default platform Alertmanager instance. 2 Set the enableAlertmanagerConfig value to true to enable users to define their own alert routing configurations with AlertmanagerConfig objects. Save the file to apply the changes. The dedicated instance of Alertmanager for user-defined projects starts automatically. Verification Verify that the user-workload Alertmanager instance has started: # oc -n openshift-user-workload-monitoring get alertmanager Example output NAME VERSION REPLICAS AGE user-workload 0.24.0 2 100s 6.4. Granting users permission to configure alert routing for user-defined projects You can grant users permission to configure alert routing for user-defined projects. Prerequisites You have access to the cluster as a user with the cluster-admin cluster role. The user account that you are assigning the role to already exists. You have installed the OpenShift CLI ( oc ). You have enabled monitoring for user-defined projects. Procedure Assign the alert-routing-edit cluster role to a user in the user-defined project: USD oc -n <namespace> adm policy add-role-to-user alert-routing-edit <user> 1 1 For <namespace> , substitute the namespace for the user-defined project, such as ns1 . For <user> , substitute the username for the account to which you want to assign the role. Additional resources Enabling monitoring for user defined projects Creating alert routing for user-defined projects 6.5. steps Managing alerts

Commands:
oc -n openshift-monitoring edit configmap cluster-monitoring-config
apiVersion: v1 kind: ConfigMap metadata: name: cluster-monitoring-config namespace: openshift-monitoring data: config.yaml: | alertmanagerMain: enableUserAlertmanagerConfig: true 1
oc -n openshift-user-workload-monitoring edit configmap user-workload-monitoring-config
apiVersion: v1 kind: ConfigMap metadata: name: user-workload-monitoring-config namespace: openshift-user-workload-monitoring data: config.yaml: | alertmanager: enabled: true 1 enableAlertmanagerConfig: true 2
oc -n openshift-user-workload-monitoring get alertmanager
NAME VERSION REPLICAS AGE user-workload 0.24.0 2 100s
oc -n <namespace> adm policy add-role-to-user alert-routing-edit <user> 1