text: CAN NOT RETURN EVEN IF NOT OPEN
  
  I bought one color by mistake that unfortunately will not work on my hair after reading everything on the Pravana website & am unable to return even though the package was never opened. I also bought everything the Pravana website said I would need for my dark hair and followed their instructions EXACTLY and I’m not even going to show you what the end result was. Needless to say I will NOT use these products ever again!!