- Please email us immediately on info@harryaustinbags.com with the subject title "CHANGE OF ADDRESS"/ "CANCEL MY ORDER". - Please provide your invoice number and the new address. If we receive your email before your order is dispatched then we will do our best to make the amendments. - Please note if your email is not titled correctly we can’t guarantee your request will be caught before dispatch.- Once your order has been dispatched, we can not alter address details and you will be charged the standard applicable postage rate to resend if it is returned to sender.- Refer to Shipping Policy to understand time of dispatch of purchase.