To use the massager, please follow these steps: 1. Charge the device for atleast 4 hours before first use 2. Turn the massager on 3. Apply our massage gel to the area of your neck which you wish to massage 4. Make sure any clothing/hair/jewellery is out of the way so the metal plates are in direct contact with your skin 5. Place the massager on your neck with the metal plates in direct contact with your skin 6. Adjust the intensity and modes with our smartphone app! 7. Enjoy!