p>If a COVID-19 border closure or mandatory quarantine period prevents you from travelling, or requires you to shorten your journey while travelling, you may be entitled to cancel your policy and receive a partial or full premium refund; refer to the <a href="/policy-documents#ui-id-13" data-new-window="true" >Product Disclosure Statement</a> for conditions.</p><p>If you have any questions or would like to apply for a refund call us on&nbsp;<span class="tel strong"><span class='tel'>1300 051 095</span></span>&nbsp;(Weekdays 8am-7pm AEST Saturday 8am-5pm AEST).</p