f you’re unhappy with anything about your order experience or just have a question, Amazon customer service is there to help. If you have a question that is likely asked a lot, you can check out the FAQs on their help page. If your question is specific or you need to resolve an issue with an order or delivery you can scroll to the bottom of the page and select Need More Help which will give you the option to click Contact Us where you can select your problem and either email customer service and wait for a response, choose live chat, or input your cell phone number and have them call you back to sort it out over the phone.