Orders may only be modified within 2 business hours from being placed as long as your order’s status is not set to “shipped.” HairToppers.com begins processing very quickly in order to ship as soon as possible. If you would like to make any changes to your order or cancel your order within the 2 business hour time frame, please call our Client Care Representatives at 1-800-300-6001 or email at clientcare@hairtoppers.com . Our business hours of 8:00am - 6:30pm (CST) from Monday - Friday (excluding holidays).