There are two ways to reset your PIN, inside the app ore dialing USSD no *848#. To reset your Timiza PIN using the app, press on the Forgot Pin option. You will be asked to answer your secret question that you had set up on when you registered. To reset your Timiza PIN using USSD, dial *848# and select option 1, forgot pin. Next, answer the security question you had given during registration. Timiza will then send you a temporary pin via sms.