It is the responsibility of the buyer to make sure that they enter their shipping and order information correctly before submitting it.
Our warehouse is very efficient and will have an order on the line within the next business day of the order being placed. Therefore, asking for an address change or cancellation rarely can happen before the order ships out.
If you are attempting to update your address, we ask that you first contact your shipping provider once you are emailed the tracking number before reaching out to Polar Night Blankets. If the address is a minor change, they are most often able to adjust this on their own. Please contact us at info@polarnightblankets.com once you have reached out to the shipping provider if you are in need of further assistance.
If your order has already shipped, you will need to submit a return or exchange after it arrives to you (30-day return policy can be found here.)