Amazon Connect messaging capabilities are available in the following regions: US East (N. Virginia), US West (Oregon), Africa (Cape Town), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), Canada (Central), Europe (Frankfurt), Europe (London), and AWS GovCloud (US-West). The communication widget, attachments, persistent chat, message receipts, and SMS capabilities are not available in AWS GovCloud (US-West). Apple Messages of Business is not available in AWS GovCloud (US-West) and Africa (Cape Town).