Operations managers have a huge array of responsibilities. Three key areas that they run include planning, organising and controlling/improving.
Planning involves setting a business’ strategic objectives and deciding how the company is going to use its resources to reach those objectives.
In the context of operations management, organising describes creating an internal structure for the business, deciding which jobs are needed and making sure that departments are sufficiently staffed to reach their targets.
Controlling and improving involves making sure that a business both maintains its standards and, where appropriate, exceeds them.