While we pierce as safely as possible at Rowan, each body heals differently, and from time to time that healing process doesn't go as expected.
A small amount of swelling is normal, but if the ear is swelling so much that the earring is sinking into the ear, remove the earring and do not put a new earring in. If you are unable to remove the earring on your own, please contact and set up an appointment with your healthcare provider as soon as possible, as the earring may be embedded and will require removal and medical treatment.