La Capitale requires you to call its claim service if you’re filing a home insurance claim. It encourages you to call if you’re unsure whether to file a claim or want to get more information. You can check the progress of your filed claim and upload any supporting documentation online using the La Capitale app. To submit a claim by phone: Claims Centre: 1-800-461-0770   To speak with a claims agent online: Visit La Capitale’s website.   Hours of availability: The claims call centre is active 24 hours, seven days a week. The online chat function is available during the following times: 8:00 a.m. to 8:00 p.m. Monday to Friday 8:30 a.m. to 4:00 p.m. Saturday