It's important to select solutions as holistically and scientifically as possible. Some of the key areas to focus on are:
-- Features: At the end of the day, technology has to solve the problems it was designed to.
-- Usability: The best solution is worthless if no one wants to use it. The best choices are the ones that solve the problem and are easy to use.
-- Flexibility: A one-stop-shop solution solving all of your needs is often not possible. Finding the most flexible platform will increase the bang for your buck.
-- Interoperability: Solutions that allow data to flow in-and-out maximizes the potential for accuracy and value.
-- Extensibility: If a solution is not perfect for your needs you might be able to extend it to make it just right.
-- Security: Ensure the choice is a reputable company with a good reputation for protecting their customer's data.
-- Cost of ownership: Costs include licenses, setup, maintenance, integration, and training.