The stem of the Gaaia cup is designed to be soft and comfortable to help you locate the bottom of the cup. If the stem protrudes on regular wear, you can trim the excess part of the stem if it causes discomfort. As a precaution: Do NOT pull on the stem. The stem is used to gain access the bottom of the cup. If you pull on the stem, it will hurt! It will also create a mess since the cup won't be supported or controlled when it exits.