Return of merchandise and right of withdrawal
The customer may return the order, without claiming any justification, within a period of 14 calendar days from receipt thereof, Electronica Embajadores SL proceeding to reimburse the amount paid within a maximum period of 15 days, from when the right of withdrawal was exercised.
The return of the product must be made, in case it is sent remotely by transport company, in a closed and sealed box addressed to our company address: Calle Embajadores, 138, 28045, Madrid. This obligation will not be necessary if the return is made physically in our store.
Regarding the shipping costs incurred by the customer in the delivery of the order, they will also be subject to reimbursement if the right to withdrawal. Regarding the return costs, the customer must bear them, except in the case that the product suffers from any manufacturing or functional defect, in which case it will assume said costs Electrónica Embajadores SL
You can make your returns through the physical store or by calling us at (+34) 914737482.
If you need to contact us by ordinary mail, you can do so using the following address: Electrónica Embajadores Calle Embajadores, 138 - (28045) Madrid - Spain
Or by email: info@electronicaembajadores.com
Order cancellation:
If the order cancellation is made before the merchandise is shipped, the customer will not bear any cost. In the case of a cancellation made after the order has been issued, the customer will be responsible for the costs of returning this order.