We offer a variety of tutoring programs and continue to introduce new courses. Consequently, each program is governed by customized cancellation and refund policy. Below is the policy guidelines for our most common tutoring programs.Sessions that are regularly scheduled to start 2:00 PM and later can be cancelled or rescheduled penalty free by 12 noon on the day of service. All booked sessions that are not cancelled by 12 noon on the day of service will be noted as NO SHOW and will incur a cancellation fee of $20.00.Saturday classes start at 9:00 AM and should be cancelled by 6:00 PM the previous day. All booked Saturday sessions that are not cancelled by 6:00 PM the previous day of service will be noted as NO SHOW and will incur a cancellation fee of $20.00.Though this policy is subject to change without notice, we will try disseminating the changes at least seven days in advance. Any verbally communicated variations to this policy will not be held valid.You can cancel or reschedule a session by calling 305-826-1896. If the call is not attended, please leave a message. Unless otherwise specifically requested, cancellation messages may not be returned. Alternately, email your cancellation requests to our mail id.