A Sync is simply the process of tapping a Band on the Reader in order to transfer the activity data from the Band to the App. Once a Band is Paired you must wait 30 minutes before attempting your first Sync. After those 30 minutes have passed a Player can simply hold a Band on the Reader to Sync and their activity will be transferred to the App and stored. A Sync can be performed when the App is open on any screen. Players can Sync bands as often as they like. Please be aware that Moki Bands store a maximum of 7 days worth of activity data. If a Player fails to Sync their band within 7 days then any activity recorded before that time will be lost. Important - Please make sure you hold the Band on the Reader until you see confirmation on screen. Tapping too quickly can result in an incomplete data transfer and that’s just no fun at all!