If the app permissions are disabled, you may not be able to transfer your data. To enable permissions on devices with Android, open the Settings app and navigate to Apps and Notifications. Then, find the Signal app icon, click on it and select “App Permissions”. If you own an iOS device, open the iPhone Settings app and navigate to “Signal” or “Privacy”. Through the “Privacy” settings, you can manage particular permissions for each app. For example, allow only the use of a microphone or location for all apps. In Signal settings, you can manage all permissions only for the Signal app. The permissions requested by Signal are: Location – enables GPS to identify your location. Contacts – necessary for the backup function. Gives the app access to all contacts on your phone. Photos – gives Signal access to your gallery. You have to enable this permission to backup media. Local Network – Signal uses this permission only to transfer data to your new device. By default, it will be disabled until you switch it on. Microphone – allows the use of voice messages. Background App Refresh and Cellular Data – this permission is necessary for receiving and sending messages with no delays.