We operate on a volume basis and it is in our interest to cultivate solid business relationships with as many clients as possible. Having happy, returning customers is our main goal. The perceived benefit of underhandedly adjusting premiums between an appointment booking and when the appointment takes place is greatly outweighed by the potential loss in business down the road and damage to our reputation. We are committed to integrity in all areas of our business and pricing is no exception.
As another level of assurance, Ottawa Bullion can lock-in the PREMIUM over the spot price for a specific product that the client sees on the website, provided the appointment is less than 24 hours away.
THIS IS NOT LOCKING IN THE FINAL PRICE, THIS IS LOCKING IN THE PREMIUM OVER THE SPOT PRICE. For more info on this and further clarification, please contact us via email.