Once your return package has been received and inspected, we will notify you to let you know if the refund was approved or not.
Once approved, we will refund the original payment method within 15 business days. You'll receive a confirmation email once your return has completed processing. Please allow up to 48 hours for the refund to show up in your account.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company as it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at maolihawaii@gmail.com.
Please see our Returns & Refund Policy for details on returns and exchanges.