We're confident you'll be satisfied with the products we offer, but we realize that sometimes things do go wrong. If there is a problem with your order of any kind, please notify us within 6 business days of receipt of your order to report a problem. Below are instructions on how to handle various problems that might arise. If these do not answer your question, please feel free to contact us. We are here to help.If you receive an item you didn't order or you did not receive an item you did order; please contact us so we can ship the correct item. If the error was on our end, we'll ship the correct item to you. If the error was on your end, we'll figure out how to adjust to remedy the situation as quickly as possible.