All sales are final except for shoes purchased at full price, however we do allow for returns and exchanges.We do offer refunds for our shoes if purchased at full price, the shoes must be unworn and in the same condition (new) we sent them.Sale items are not eligible for a refund. Sale items include any orders purchased at a discount including items bought with promotional codes or coupon codes. All orders that have any codes applied will be considered as final sale.Orders with a promotional code applied either given by our newsletter email, newsletter popup, or any of our promotional platforms are considered sale items - any orders using these codes will be valid ONLY for store-credit or exchange (no refunds).We will not issue a refund for any items that have a discount applied to the order.All apparel and accessories are non-refundable (only store credit or exchange), if you purchased your shoes with a discount code, coupon code, promotional code, or any promotional platforms it will be non-refundable (only store credit or exchange).