You can get in touch with Fix It Sticks through the customer service on the store.fixitsticks.com page. Generally, a message or Contact button will be provided on the store.fixitsticks.com page. You can use this button to send a message directly to the customer service of Fix It Sticks. The customer service of Fix It Sticks will deal with the problem for you in time. Fix It Sticks also introduced an automatic reply function.