An EAN number is the number you will usually find underneath a barcode. The length of this number is typically 13 digits. Every recent Eminent suitcase has an EAN number which will identify the suitcase and helps our repair service identify the model you have. Finding the EAN code of your suitcase is easy. The EAN code is printed on a small plastic flag which is sewn into the inner lining of the suitcase. In some cases it is located inside the interior pocket of the suitcase or at the edge of the fabric separating the two shells. Eminent suitcase which are very old (usually more than 15 years old) do not have a EAN number. For these items spare part are unfortunately no longer available.