If you are unable to move your mouse from one screen to the other, it is most likely a simple fix within your display settings. Follow the instructions below to get set-up! Windows 11:If you are using Windows 10, follow the instructions in the video at the bottom of this article.1. Click on your Start Menu.2. Open Settings.3. Click on System.4. Click on Display on the right side.5. Click the Identify button to determine which monitor you are rearranging.6. Drag and drop to rearrange each display according to their physical layout on the desktop. Confirm all monitors align at the top perfectly. Otherwise, you may have problems moving the mouse between displays from the corners.7. Click the Apply button. Windows 10:If you are still having trouble, please schedule a support call with one of our Tech-Support Specialists and we will get you up and running!