Due to our marketplace model, we cannot guarantee any cancellations or changes once your order has been completed, but we are sometimes able to make changes to orders that have not yet been shipped.
Custom orders cannot be changed, refunded or canceled once processed.
Please note that we will not be able to accept a return for any custom made items. If you want to cancel or make changes to your order, please reach out to our support team at contact@lifeofneon.com.