Whenever you make a purchase with a Bittoro Card, the merchant has up to 45 days to claim the funds. This process usually takes no more than a few days, but until then the card transaction will be pending in the Transactions tab and the amount will not be added to your outstanding credit. This is why you may notice that the purchase has been deducted from your Available Credit, but the amount is not yet available for redemption.
Please note that during this time, interest will accrue on the credit generated by the purchase, which will also be added to your outstanding credit once the card transaction has been approved.
If the seller does not claim the funds within 45 days, the transaction will be rejected and no credit or interest will be charged.
The above also applies to post-purchase cashback - your BTC or BITTORO reward will be credited to the respective balance after the card transaction is confirmed.