Once you have ordered and paid for your doll, this is what happens: Your order is dispatched to our manufacturer. Our manufacturer begins creating your sex doll by hand. At completion, your sex doll goes through several quality inspections. Next, we contact you with photos of your sex doll for approval. With your approval, your doll is then packaged for shipping. The sex doll is then picked up by the courier and begins her (or his) journey. We email you with a tracking number (active once the doll reaches its destination country). Your doll arrives in a time frame of 13-21 working days, from the day of order till arrival. We then provide after-sales support for the life of your doll.