A Maintenance Emergency Repair is something that if not immediately addressed would likely cause damage to the apartment, premises or injury to its occupants.
The following are considered Maintenance Emergency Repairs:
Water leak, or water dripping from a pipe or ceiling that will cause damage to the apartment. Sewer backup No heat and the outside temperature is expected to fall below 55 degrees. Refrigerator not working Doors, locks or windows are broken, therefore compromising the security of the apartment. Any fire at all Any incident involving emergency vehicles or emergency personnel.
Any routine maintenance issue can be submitted through the online Maintenance Request Form and will be addressed the following business day.