Undamaged goods in their original packaging may be returned to ZBAG by post up to 30 days after receipt. To do so, a return form must be completed and enclosed with the return consignment. Delivery costs and payment charges are not generally reimbursed.
For hygienic reasons the following souvenirs are excluded from any exchange/returns:
all community masks
bandanas (with and without fleece)
Zermatt Bergbahnen AG
Online Shop
P.O. Box 378
CH-3920 Zermatt