While it's uncommon, there may be occasional hiccups in our system, but rest assured, it's working as expected 99.9% of the time. If you're looking for your shipping confirmation email, please check your spam or junk folder initially. If you can't locate it there, feel free to reach out to us." While it's uncommon, there may be occasional hiccups in our system, but rest assured, it's working as expected 99.9% of the time. If you're looking for your shipping confirmation email, please check your spam or junk folder initially. If you can't locate it there, feel free to reach out to us."