After you have placed your order online, we will send you an order confirmation. After we send your goods we will send you an e mail with subject 'Shipped' expected delivery timescale and parcel tracking number.
If you haven't received this email within 24 hours of placing your order or your products have not been delivered within the timescale stated in the email, then please send our Customer Service team an email using our Contact Us section or call us on 01482 686030 between 8am and 5:00pm weekdays only.