There can be different reasons why your discount code isn't functioning properly. The best thing to do is call us, or send us an e-mail, we're here to help!
Most common:
- There is a set price for books in The Netherlands. It is not legal to sell books under the set price. This to protect both the author and the publisher. This is why it isn't permitted to give a discount on books.
- Sometimes we will offer a discount code to new customers. This discount code can only be used once, on a first order. If we've already processed an order from your email address, it isn't possible to order with a discount again.
- Some discounts are only valid a certain period of time. It is possible your discount code is invalid.