Please note:Returns must be initiated within 14 days of receiving your order.Items must be sent to our return address within 7 days after the return request is confirmed. Please kindly email us the return delivery information, including the shipping courier and tracking number. Customers are responsible for all return shipping fees, except for items that are defective, damaged or miss-shipped.Credit will be processed for the original cost paid for the items and tax, handling fees and other additional fees.Most credit will be processed within 5-7 business days of receipt of the item, allowing for processing and inspection time.Credit will only be applied to the original credit card or PayPal account used for the purchase. Your bank or payment service may levy a small transaction charge.Returning an item(s) may change or void coupon discounts used on your order. If you have used a coupon code in your order and are unsure about your refund amount, please do not hesitate to contact us.Important Note: For your protection, please send your return/s via a shipping service that can be tracked, such as Registered USPS, FedEx, UPS, DHL or other trackable posts. Please be sure to keep the shipping receipt, as well as the tracking information associated with the item(s) returned. We cannot guarantee refunds for returns sent via a non-trackable method