Yes, Kronokare can cancel your order anytime, but in that case you will get your full amount as refund.An order can be canceled only if:- one/several items is/are out of stock. To know what is your choice - replacement of the items, removing of the items etc... The Customer Care will try to reach by email and call. After 7-10 attempts, without success in contacting you, Kronokare will cancel your orders.- the Cash On Delivery (COD) could not be verified. COD are verified by SMS which links to a confirmation webpage. If our SMS are ignored more than 2 times, the Customer Care will try to reach by email and call. After 7-10 attempts, without success in contacting you, Kronokare will cancel your orders.