Most companies rely on MSPs for disaster recovery and backups (72%), data storage management (64%), and antivirus and spam filtering (68%). Thus, we can conclude that Managed Service Providers are useful for taking care of different aspects of your business that your front-office staff will never interact with. They are well-versed in handling back-end technologies, which means that your IT team can then focus on handling recurring tasks that are technical in nature. MSPs allow both employees and IT staff to feel less burdened by handling these aspects of the business for them.