Often non-criminal cases can be mediated. Mediation is also often used to solve disputes that do not involve breaking an actual law, such as disputes between neighbors. Solving issues using mediation is low-priced, confidential, and faster than court. In addition, unlike arbitration or court, you can have control over the final agreement.
Disputes often solved with mediation include:
Disagreements between neighbors
Consumer product or payment issues
Workplace grievances
Landlord/tenants disputes
Business contract issues
Student/teacher disputes
Family issues