If you have a small business and your website is not actively helping you attract and serve your customers, then it may be time to invest in a new one. The best small business websites are designed to not only look great but to also help grow your business.
If you are not looking to grow your business or you rely strictly on word of mouth growth, then you may be able to get by with an underperforming website. Otherwise, it is probably time for you to invest in a new website. If done right, you should see a nice return on your investment.