Meters are read electronically every 59-63 days. Most of the meters are read electronically from our office for Novato customers.
In the rare occasion that a meter read does not come into the office electronically, field staff is dispatched to make the read using a drive by unit or performs a visual read of the meter.
For West Marin customers and a few Novato customers that still have analog meters, NMWD field staff performs a visual read of the meter on a bi monthly schedule.