We aim to process and ship orders within 1 business day. Based on the shipping method selected at checkout, if the order is placed after the 1pm cut-off time, it will be processed the following business day. Orders placed on the weekends and holidays will be processed the following business day. Once checked out, you will receive an email with shipping and tracking information. Derm to Door is not responsible for delays in deliveries due to external factors and/or shipping information submitted incorrectly.