If you need to cancel your treadmill order, please get in touch with us as soon as possible (preferably within an hour of ordering)! If your treadmill order has not yet shipped, we can easily cancel your order for you.
There is a $325 cancellation fee on Dog Trotter USA Slatmills. These slatmills are custom built in the order they are received and lead time varies based on demand. Please do not order unless you are commited to the purchase and willing to be patient. If you have any questions please contact us prior to ordering. NOTE: Once shipped, Dog Trotter USA Slatmills are not eligible for returns.
There is a $300 cancellation fee on Dog Runner Treadmills. NOTE: Once shipped, Dog Runner Treadmills are not eligible for returns.
There is a 20% cancellation fee / restocking fee on DogPacer Treadmills. NOTE: Dog Pacer treadmills are eligible for returns. However, once shipped, return shipping is at buyers expense and refund will be less outbound shipping and a 20% restocking fee.
Contact us via email to cancel: info@wearecanineathletes.com