They stand behind the quality of their products and want you to be absolutely thrilled with every interaction you have with their company As such, they offer a 100% satisfaction guarantee. If you wish to return your product(s) for any reason (or no reason) please send it/them to them within 14 days of receiving them and they will happily issue a refund for that/those product(s). Please note they are not responsible for returns that do not reach them, so they highly recommend using a trackable shipping method.