The Configuration Management Database (CMDB) is a tool that provides visibility into an organization's IT environment and helps make better decisions. The benefits of CMDB include breaking down silos with a single system of action, achieving data-driven outcomes, and importing accurate data from external sources. The CMDB can be extended with Service Graph, a next-gen system of record, to integrate and connect products across the entire digital lifecycle. Configuration and change management workflows using a CMDB can minimize disruption to the production environment. Both ITAM and configuration management are vital to modernization initiatives and should be deployed together. Features of CMDB include a central tool to search and track activity, Service Graph Connectors to harmonize external data, and visualization and reporting to understand complex CI relationships. Resources available for CMDB include webinars, ebooks, data sheets, and white papers.