As easy as 1,2,3. You can complete a request for service form on line and submit electronically or print it and fax it to us at 416 922-6763 or call us at 416 922-1423 or toll free at 1-888 922-1423 or email us at info@conciergebyrequest.com We will acknowledge your request within the hour, sometimes we will even have completed it by then, and we will keep you updated on progress where appropriate.