Filing a claim in 3 easy steps. 1) take your vehicle back to your selling dealer if you are local and if you are out of town take it to a repair facility that will accept credit card for payment. 2) The repair facility will need to diagnose what is going on with your vehicle and file the claim. 3) If the repair is covered under the agreement that you selected, your claim will be authorized, and we will pay the repair facility to complete the repairs.