Approved points can be redeemed immediately, whereas points are shown as pending need to be verified before you can redeem them. The pending points status typically applies to purchases before the 30-day point account deposit. This window is to reflect our ‘love it or return it, 30-day money-back guarantee’. Referral points will also show as pending, awaiting your friend’s first purchase. If you cancel or return a purchase, the points will change from pending to canceled.