We don't want you to keep a product if you are not 100% happy with it. If you are not satisfied with your Bricks Masons order, just send an e-mail to
sales@bricksmasons.com, explain the reason and return your item within 30
days of your order (do not return your item before writing us and getting our
OK). We will issue you a refund or exchange the item where appropriate.
Special Order items made correctly to specifications are not refundable. We
do not refund shipping and handling charges.