No. As with management expenses, you usually get what you pay for. In the long run, ultra-cheap contractors and home warranties usually end up costing more as a result of mistakes, recalls, bait and switch, and extremely upset tenants. We prefer to look for the best value (combination of great service and cost) and we typically achieve this by working with local contractors whose service and actions directly dictate their ability to stay in business. As a result of their advertising and brand recognition, national brands often thrive despite offering horrible value via a painful combination of poor service and results. They do typically offer exceptional administrative departments which eliminate a lot of the work for property managers, and that is why so many of our competitors still use them. We invest more time and effort in cultivating our contractor relations than almost anything else. We pay quickly, act reasonably, and respect our quality contractors to ensure continued competitive pricing. With that said, however, once we identify problems with a contractor, we are ruthless in cutting bills down, callbacks, and removing them from our process. We have phenomenal relationships with most of our contractors. One big exception, ironically in all of our markets, is appliance repairs. We have yet to find an exceptional solution in this department, but rest assured we are always on the hunt.