All Cave of Gold pieces come with a Lifetime Guarantee. This means we will offer you a one-time replacement should you experience any faults in manufacturing. This can be defects such as a broken clasp, stone faults or faulty bail. Please note, if we happen to not have your replacement item in stock, you may choose another item of equal or lesser value. To request a replacement for a defective item, please email support@caveofgold.com