A free look period (FLP) is a trial period that starts on the day your insurance policy is issued. It allows you to assess the policy and its benefits before deciding whether to continue or cancel the same.
You can’t cancel a policy after its free look period (FLP) is over. However, you can surrender it and the membership fee/ premium amount will be refunded on a pro-rata basis.
You can follow these steps to surrender your insurance policy:
Click on the ‘Surrender your insurance policy’ option below to visit our customer portal – My Account.
Enter your registered mobile number and submit the OTP to sign-in.
Verify your details by entering your date of birth and proceed.
Select ‘Insurance’ as your product and choose the policy you want to surrender.
Choose the relevant query and sub-query type and proceed to raise a request.
Surrender your insurance policy