A car insurance claim is a request made to your insurance company for compensation in instances such as car accidents when you are made liable for damages.
These are the general steps to do when you, unfortunately, face a car accident:
1. Don't move your vehicle after the accident unless it is necessary to do so.
2. Contact your insurance company - reach them through their hotline numbers.
3. Collect Information about the Accident (pictures, contact information, etc.) especially the contact number of other driver.
4. Have your car repaired at an authorised workshop.
The insurance company is supposed to help you as soon as you call them and will specify more specific details for you to perform.