As long as you have been approved for financial rebates Addison will only charge for the out of pocket difference. Even in the case where the rebate has not yet been paid to Addison yet, our team will bear the cash flow burden of waiting for the rebates so that you don’t have to!   The only exception to the rule is in instances where the supply and installation of the heat pump is of urgent priority and the customer wishes to proceed with the supply and install work before they have been approved for rebates. This may be the case for a customer who has had a traditional hot water system break down and who is eager to get the new system installed so they can once again enjoy a warm shower.  In such a scenario the customer would be required to pay the full pre-rebates amount to Addison, however once approved and processed Addison will refund the customer the rebates they were granted.