SENIOR SERVICES DIVISION Nutrition and Multipurpose Services POSITION: SENIOR SERVICES CASE MANAGER Non-exempt/full-time Summary: Responsible for providing efficient, thorough, and effective case management services which include a comprehensive assessment of clients, development of a written Care Plan with measurable outcomes, arranged and assessing the need for additional services. Monitor and review in-home services; paperwork and arrangement and coordination of services, and client follow-up to monitor the effectiveness of the services units of services. Conduct client intakes using the City of Los Angeles Department of Aging (DOA) assessment with potential clients to identify needs and determine client eligibility. Perform in-home assessment within 14 days of completing the intake process. Develop a written care plan with measurable outcomes to address client needs and resolve problems. Arrange, coordinate, and supervise in-home services on behalf of the client. Qualifications: Master’s degree in human services or related field preferred, will accept Bachelor’s Degree in human services or related field. Minimum two years of experience working with older adults or at-risk populations. Fluency in English (bilingual in Spanish strongly preferred) Previous experience working with an ethically and economically diverse population. Previous care management experience is strongly preferred. Compensation based on experience: $3,000/month