If your car is damaged during transport, there are specific steps you should follow to address the issue: Inspect the Vehicle at Delivery: Carefully inspect your car for any damage as soon as it arrives. This includes checking for scratches, dents, or any other noticeable issues. Document the Damage: Take clear, detailed photos of any damage you find. This visual evidence will be crucial when filing a claim. Note the Damage on the Bill of Lading: The Bill of Lading is the official document that records the condition of your vehicle upon delivery. Noting the damage on this document is necessary for filing a claim. Notify the Transport Company Immediately: Contact the auto transport company right away to inform them of the damage. They will guide you through their claims process. File a Claim: Submit a formal claim with the transport company. Include the Bill of Lading, photos of the damage, and any other relevant documentation. Insurance Coverage: Most reputable auto transport companies offer insurance coverage as part of their service. Review the terms of their insurance policy to understand what is covered and any deductibles that may apply. Seek Third-Party Assistance if Needed: If the transport company is uncooperative or denies your claim, you may need to involve your personal auto insurance or seek legal advice. Additional Tips: Pre-Shipping Inspection: Before your car is shipped, ensure a thorough inspection is conducted, and all existing damages are documented. Keep All Documentation: Save copies of all communications, agreements, and inspection reports related to the transport. By following these steps, you can effectively manage the situation if your car is damaged during transport and ensure that you have the necessary documentation and evidence to support your claim.