Two types of consultations: First consultations and Follow-up consultations. First consultation means: The patient is consulting with a provider for the first time; or The patient has consulted with a provider earlier, but more than 6 months have lapsed since the previous consultation; or The patient has consulted with the provider earlier, but for a different health condition. Follow-up consultation means: The patient is consulting with the same provider within 6 months of previous consultation for continuation of care; There are new symptoms that are not in the spectrum of the same health condition;