The BPA100/BPA105 product line was sold to Frontline Test Equipment. They provide all support. Here is their contact information: Frontline Test Equipment, Inc. 337 West Rio Road Charlottesville, Virginia, USA 22901-1311 Telephone: +1 (434) 984-4500 Fax : +1 (434) 984-4505 Website: www.fte.com Technical Support email: tech_support@fte.com Sales Information email: sales@fte.com