If you are not satisfied with your order you can:
1. Return the order for store credit in the full amount that you paid for
2. Return for a full refund
We accept requests for returns within the first 14 days after your purchase. To qualify for a exchange, the item must be in the original condition. Products that have been worn, used, damaged or altered will not be accepted.
To return or exchange your product you will find a return label in the package we sent you. We ask that before returning your product you reach out to us via email at  info@bermies.com and send us a picture with the current state of your product. We need to make sure that it has not been worn, used, damaged, or altered and that it includes all the tags. We want to avoid any complications down the line (typical scenario of our word vs your word). Please note that if you do not send a picture and wait for our confirmation we reserve the right to NOT GIVE YOU A FULL REFUND, even if you have sent the product back to us. In the unlikely event they are damaged or lost in transit you must file a claim with the carrier.