Yes. If you can't make it to an event or change your mind, we allow cancellations of single reservations or the entire event package, anytime before the reservation(s) start. Note: This cancellation policy applies only to upcoming reservations—not reservations that have already passed.  Currently, this functionality is only available by contacting our Hero team at  844-938-3688. We are working hard to make this available online and in the SpotHero app.