You can submit a quote request or an order in different ways.
On our website, you can request a quote for items without a price. You can also request a quote for a shopping cart exceeding €500. A large number of gas springs and a few other items can be ordered directly and paid for securely. This is the fastest and easiest way for both you and us because we then have all your information immediately. For orders placed via the webshop, the payment is also completed directly (unless you choose to pay by bank transfer).
We try to respond to you within 48 hours on working days. For both quote requests and orders placed via the webshop, you will receive an automatically generated email with an overview of your order or request. For a quote request, we usually send you a personalized quote by email within 2 to 4 working days.
For an order placed via bank transfer on the webshop, an order confirmation follows with the details to pay for the items in advance. If the item is in stock and the payment is completed, you will receive an email with the track & trace number to follow your package.