Patient safety is our first priority at Greenhouse.
Should a natural disaster occur that impacts patients and staff, we will release or relocate anyone who is affected. In an emergency situation, such as a wildfire or hurricane, we may halt all facility admissions.
Should a medical emergency occur, we will follow all directions the patient gave us upon admission and reach out to the primary emergency contact. If none has been provided, we will follow the instructions the client provided when they arrived.
If you need to contact a patient to inform them of an emergency, you can call us directly at 817-649-3700 or you may call their cell phone, if they have access.