We offer a variety of shipping options. Your shipping charges will be shown on your order confirmation when you go through the check-out process. Orders placed on a business day (Monday-Friday) by 2:00 PM EST with all items in stock will ship same day with UPS selected as a ship method, unless the office is closed for a holiday. If you place an order for an item on backorder and other items currently in stock, the entire order will ship out once the backordered item is back in stock. Please expect a delay in your shipment if you order any items on backorder. Depending on delivery location, please allow an average of 3 - 5 business days for UPS Ground delivery. Please note that UPS does not deliver to PO boxes. Orders shipped via USPS (United States Postal Service) will ship out up to two business days after the order is placed. Please allow five to seven business days for USPS delivery. Exact delivery date is not guaranteed with this ship method. If you need your order to deliver by a specific date, then please select the appropriate UPS ship method. Custom items are produced on demand, and production varies by item. Production time is 15+ business days after order is placed plus transit time. Please contact your Customer Service Team at 678-202-4781 or contact via email at cs.bennett@intandempromotions.com with any questions regarding the timeline for your custom order, or if your order needs to be expedited to meet an event date. If you need the product for an event, please call the Customer Service Team at 678-202-4781 between 8:30 and 5:30 PM EST, Monday through Friday, or e-mail us at cs.bennett@intandempromotions.com.