Customer Support for BrightSide answers the phone and responds to email during these hours:
Monday: 9:00 to 10:30 AM and 12:00 to 5:00 PM (Eastern Time). We have a company-wide meeting every Monday morning from 10:30 to 12:00 and do not answer phones or email during this time.
Tuesday thru Friday: 9:00 AM to 5:00 PM (Eastern Time)
Saturday: Closed
Sunday: Closed