If you are unhappy with our work or something that we have done or failed to do, please do bring it to our attention at the earliest opportunity. We also welcome your views on what we do well. Your comments enable us as an organisation to learn and continuously improve our services. Please also raise any questions and queries you have which are not addressed by this policy, or where there is concern about how information is held or used. You can contact us on office@nationalholocaustcentre.net, 01623 836 627 or in writing to Beth Shalom Ltd, The National Holocaust Centre & Museum, Acre Edge Road, Laxton, Notts, NG22 0PA. Complaints: If a complaint is not resolved satisfactorily, the complainant may raise the matter with the Information Commissioner’s Office (ICO), who may be contacted on 01625 545745 or 0303 123 113. There is a further right to a judicial remedy against a legally binding decision of the ICO, where the complainant considers that their rights under this regulation have been infringed as a result of the processing of their personal data. A third party may be appointed to lodge the complaint and exercise the right to seek compensation.