Once you have purchased your plan, you will be able to visit the Cigna Global website and log in to the online Customer Area. From there, you can search their directory of hospitals, clinics, and doctors partnered with Cigna. Just type in your postcode or zip code, specify the distance you are willing to travel, and the page will list the medical experts within your area. Alternatively, you can call the Cigna Customer Care Team. Always remember to take your Cigna ID card with you when you go for treatment. Ask your hospital, medical practitioner, or clinic about direct billing in case this has not yet been confirmed. If approved, Cigna International will arrange to pay the hospital, clinic, or doctor you wish to see directly. Here is the Cigna Global Customer Care Contact Information for assistance in finding a doctor or hospital. Phone: +44 (0)1475 788182 Fax: +44 (0)1475 492113 Email: cignaglobal_customer.care@cigna.com