GCommerce developed the VIC (Virtual Inventory Cloud) solution to address manufacturer drop ship special orders. With ever in creasing SKU counts, it is impossible to have all parts in stock. In order to service customer demand, wholesale distributors must gain access to availability of non-stock parts within their supply base. Today, numerous manual steps are taken to search for and purchase non-stock parts; phone calls, website searches, emails, faxes, etc. Given that this manual process is very time consuming, the customer often leaves, or finds another source, leading to a lost sale.
VIC is designed to speed up and automate the special order process, there by enabling both the wholesale distributor and their supplier to capture the sale, while also automating the process. VIC is a central repository for availability of your suppliers’ products, which can be accessed either through a web portal, or directly from your business system, which enables you to quickly secure the information required to tell your customer when you can have the part available.
VIC enables wholesale distributors and their suppliers to increase revenue, while simultaneously automating the special order process . The combination of increased revenue plus decreased cost to serve makes VIC a logical solution for your business.