If you already own a KeyCard, you can load the online ticket onto your card. It’s activated and valid after just a few minutes (no more than 30 minutes). With a newly purchased KeyCard dispatched by post, we will mail your ticket to any address in Europe specified by you. From a period of five days or less before the start date of the ticket, the only available option is on-site collection.
If you choose the “pick-up” function (on-site collection), you can either get your ticket conveniently from one of the twelve ticket machines or collect it from one of our sales points (go to the desk with the “pick-up” sign). Please note that if you do not have a data carrier, a deposit of CHF 5 for each ticket will be charged at the sales point. The deposit will be refunded when you return your ticket(s) at one of our sales points in Zermatt.