We use a combination of recycled boxes, recycled packing materials, bubblewrap and protective paper to send our items to you. We sell plants varying in size and shape, so we have a variety of boxes to send them to you.
We are trained horticulturists and do our best to protect plants as much as humanly possible to ensure they arrive at their destination safe and sound. We may sometimes trim your plant before sending it to you. This is done to minimise damage in transit and to ensure the plant arrives in optimal condition. We recommend that you acclimate your plant in a temperature stable environment to reduce transportion shock. All that is required is a nice semi-shaded spot and a good drink, and they’ll be right as rain in no time at all. We receive plants ourselves several times a week, and are pretty good at settling shipped plants and acclimatising them to their new surroundings.
If you want to make an order and can’t get it to work in our shop due to shipping size restrictions, we can do a custom order for you over several boxes. Select ‘custom shipping quote’ and we’ll work out a price for you to ship your items.
If you have any questions about our packing methods or have any other general questions, drop us a line!