If your Orbi router and satellite are powered on and you see a solid blue light on the front of each device, but you're unable to connect to the Internet, this means that your Orbi router and satellite are not able to communicate with each other. There are a few things you can do to try and fix this issue:
1. Check that both the router and satellite are properly plugged into power outlets. If they're not, plug them in and wait a minute or two for them to power on.
2. Make sure that both the router and satellite are within range of each other. The maximum distance between the two devices is about 200 feet (61 meters). If they're too far apart, move them closer together.
3. If you have any metal objects blocking the path between the router and satellite (e.g., metal filing cabinets), move them out of the way. Metal objects can interfere with the wireless signal between the two devices.
4 . Reboot both the router and satellite by unplugging them from power, waiting a minute, then plugging them back in. Wait a minute or two for them to boot up again before trying to connect to the Internet again..