Returns and exchanges are permitted for items purchased within 40 days that are in new and unused condition. Only the cost of the purchased products may be refunded. Original shipping costs and return shipping costs are nonrefundable.Mohawk Canoes reserves the right to issue a refund or credit based on each individual situation's circumstances.All returns and exchanges must be shipped with signature required and tracking number assigned. Please contact us at customerservice@mohawkcanoes.com if you have any questions about returns or exchanges.