Once you have placed your order and completed the payment, you will receive an email with the ORDER CONFIRMATION, the order number and product details. The payment will be debited directly. In case you have chosen to pay after 30 days (PayPal or Klarna) the payment will be debited from your account after this time. When we have shipped your order you will receive a new email with the TRACKING NUMBER and the link to track your shipment. If you didn't receive any email, please contact us at hello@julyliebe.com, on Instagram @Julyliebe or on WhatsApp. We are happy to help you!