Due to the unusual times, Master Spas has made some changes in its manufacturing processes in order to ensure that we can meet rising demand for spa and swim spas. We have informed our dealer (and our local retail) about these changes that we are making in our production process. These changes are designed to help streamline the production process and allow us to meet demand in a more timely manner. If you have any questions, please feel free to contact our Customer Service Department at 800-860-7727.