To report a damaged item, please use the following process:1) Contact our Customer Care team via the Online Help Center located at the bottom right of our site (click the blue question mark and leave us a message).2) Provide photo(s) along with a description of the damaged item(s) and your order number associated with the items in question.Once we receive your email and assess the damage(s), we will be in contact with you to determine the needed outcome. Please note that all damaged, defective, and incorrect items must be reported within 7 days of delivery