If you refuse a package, we are charged return shipping fees from the carrier. For this reason, you will incur a $8.95 shipping charge for any package that you refuse (this will be deducted from your refund). For reference, your order may have multiple packages or deliveries (depending on what you ordered). For example, if you refuse 2 packages, you will have $17.90 in return package fees deducted from your return.