We understand that every situation is unique and take pride in tailoring our services to meet your exact requirements. Our team of experts will work with you to determine the scope of your case and provide you with a detailed and comprehensive service quote upfront.
For our research-based services, we charge a flat rate fee that includes all expenses, and there are no hidden fees. This fee covers all the necessary research and background checks that need to be carried out to help us build a clear picture of your case.
We may charge an hourly rate for larger projects requiring more in-depth research or surveillance. This rate will depend on the complexity of your case, the number of investigators required, and the time needed to gather all the necessary evidence.
We understand the importance of transparency and honesty in our work, so we will always provide you with a detailed and transparent quote before starting any work. This quote will include all costs associated with your case, so you can be confident that there will be no surprises or hidden fees. We believe in building trust and long-lasting relationships with our clients, so we always aim to provide exceptional service at a fair and reasonable cost.
Our policy requires a pre-paid retainer for all work we undertake for our clients. This means that we will request payment for services in advance, which will be held in a trust account until the completion of the case. As we work on your case, we will bill against your retainer and provide you with detailed invoices outlining the work done and the fees charged.
At the end of your case, if any remaining funds are in your retainer, we will promptly refund them to you. We believe in being transparent about our fees and ensuring that our clients are fully aware of the costs associated with our services.