In order for returns to be processed, the item needs to be in its original condition. There should be no visible signs of wear, stains, or marks on the item and the tags should still be attached. If it is a swimwear or a body suit, the hygiene sticker should still be in place. In addition, the item must not be a clearance item and should be returned within 30 days from its delivery date. More information on Meshki's return policy can be found here.