Submitting a complaint is easy. The fastest and most effective way is by using our online interactive questionnaire. Using this form ensures that we get all the necessary information about you and your complaint the first time. This will allow us to process your complaint right away.
Be sure to check out Complaints: Information we need. You can also submit your complaint by email, fax, regular mail or phone.
(Methods of submitting a complaint) If you use one of these methods, please ensure that you provide us with your consent to our Procedural Code and our Privacy Policy. We need this consent before we can consider your complaint.