If you are one of those who continue to receive bills with an estimated reading, you must communicate your meter reading yourself and thus avoid avoid being billed for an estimated reading. To send us an your real reading it will be necessary that:
Access your counter and take a photo of the consumption made, where you will also detail the date.
You will need to send us your reading within 10 working days before the new billing period starts.
Attach the photo along with your CUPS number through our reading form or by email atcliente@lumisa.es or via WhatsApp 688 100 100.
However,  keep in mind that:
The reading made by a Technician will always have priority.
If the Technician can not access the meter, the readings that you have contributed will be taken into account.
In the case that you do not send us readings, an estimate will be made.
An estimated bill is just as valid as one with a real reading, however, keep in mind that it is provisional and will be regularized semiannually once the actual consumption is available.