To obtain a Payment Arrangement by phone, please contact our office at (800) 500-7092.  This will allow us to review your account with you, and determine the best options available to you at that time.  These options can assist in alleviating the stresses brought on by unexpected life expenses or circumstances, and help us to keep your account up to date.  The sooner you are in communication with our office, the sooner we can help you navigate past a difficult financial situation, and guide you back towards the road to success with your loan.  To schedule an arrangement via email, please reach send an email to email@contact.gatewayfinancial.org, with your requested arrangement date.  Email requests for payment arrangements are reviewed and responded to in the order in which they are received, Monday – Friday 8am-5pm EST.  If the arrangement that you request does not meet the parameters established for online arrangements, you may still be asked to call our office directly, to schedule a more in-depth plan to ensure the future success of your loan.  Please be sure to include your first & last name, and last four-digits of your Social Security Number when sending your request.  This will allow us to verify your identity, and also respond to your request accordingly.