Package storage at the courier occurs when the package cannot be delivered to the recipient for various reasons. Typically, the courier makes at least two delivery attempts before placing the package in storage. However, if the recipient is not present at the delivery address or if the provided address is incorrect or incomplete, the package may end up in storage. When a package is in storage, the courier leaves a delivery attempt notice with instructions on how to proceed. It is important to carefully follow the instructions provided on the notice. It may be possible to contact the courier directly to schedule a new delivery or to pick up the package at a designated pickup point. Please note that the courier may apply storage fees to the package recipient. These fees can vary depending on the courier's policies and specific circumstances. Be sure to carefully read the information provided on the delivery attempt notice or contact the courier directly to inquire about any additional costs. To avoid package storage, we recommend paying close attention when selecting the delivery address. Make sure to choose an address where someone is available to receive the package or pick it up at a designated pickup point. If your package is in storage and you need assistance with retrieval, please contact us at info@nauticabasile.it. Provide the necessary information to track your order and describe the situation. We will do our best to assist you in resolving the storage issue and ensuring the proper delivery of your package.