Service Alberta is the Government of Alberta ministry responsible for landlord and tenant matters. They have produced a resource for landlords and tenants called the RTA Handbook. You can contact Service Alberta’s Consumer Contact Centre for the following matters: General information about the Residential Tenancies Act To file a complaint about an RTA Offence To reach the Consumer Contact Centre: Edmonton: 780-427-4088 Alberta: 1-877-427-4088 By E-mail: rta@gov.ab.ca Note: Service Alberta cannot provide legal advice to Albertans.