Our ability to evacuate members was affected by the pandemic. This was due to international travel restrictions and the limited number of hospitals accepting new patients. As the world returns to a ‘new normal’, so is our ability to provide medical evacuations where needed. Whether your case qualifies for evacuation, where you will be evacuated to, and how you will be evacuated are at the discretion of our Assistance Service. You can contact the service on +44 1243 621155.