You can change your room category in the same way you booked, that is, in your personal account, through the reservation department, or by requesting the agency through which the reservation was made. If you want to change your room category upon arrival, please inform the manager at the front desk; if rooms are available, the service will be provided. When upgrading your room category, you must pay the difference between the booked category and the one you want to stay in at the existing rate. There are separate conditions for loyalty program participants.