You can place a request for replacement of your credit card by following ways.
You will receive the renewal card 10 days before the expiry of your old card. The old card will be valid till last day of the month mentioned on credit card.
If you do not receive the card You may place a request for non receipt of renewal Credit Card through the below mentioned channels.
Internet Banking:
Please login to your Internet Banking Account > Customer Service > Service Request > Credit Card > More > Credit Card Dispatch Related > Replacement/Renewal Card Not Received.
Customer Care :
You may call our Customer Care between 7:00 a.m. and 9:00 p.m. from your registered mobile number.
To know the local Customer Care numbers, please click here
The first delivery attempt will be done within 5 working days from the date of request.