Cracked Kydex is covered under the lifetime warranty that is available on most of our products. Information on our Lifetime Warranty can be found on our website. Please send us 2 or 3 photos of the cracked and/or damaged holster, showing the damaged area and the entire holster or mag carrier. Also, fill out the current version of our Repair Authorization Form. Be sure to include information such as your order number (if available), which firearm the holster is for and your shipping address. Reply to this email with your photos and repair form or send them to info@cbholsters.com. You will not need to send your damaged holster back to us. We will not contact you unless we need more information to complete your warranty exchange.