Feyral assumes no responsibility if the customer, when placing an order, enters an incomplete or incorrect shipping address (missing house number, non-existent street, discrepancy between city and zip code, wrong name or other similar errors). It is the customer's responsibility to provide a complete and correct address. If the customer provides an incomplete or incorrect address and does not communicate the correction, Feyral will send the parcel to the address given by the customer at the time of purchase and this will cause a non-delivery: the parcel will return to the sorting center (20 - 25 days) and the customer may choose to: 1) Pay the reshipping fee of € 9.71 (19.90$ in case customer chose FedEx) and provide the correct address to which to receive his parcel 2) Pay no reshipping fee by leaving the parcel with the courier, who will send the parcel to the shredder after a predetermined time frame.