Above all, good leaders need one characteristic, both now and in the future: empathy. They need to become more empathetic and thus create an inclusive workplace that gets the best out of every member of their team. In addition, they must serve as role models, motivators and demonstrate thought leadership, be prepared to leave their comfort zone, listen to their teams and respond quickly to feedback. In other words, in the future good leaders need to adopt a transformational leadership style.
With the increasing impact of AI on leadership and business, leaders need to focus more on their interpersonal skills. This is because routine and administrative tasks are increasingly being automated and carried out by AI.
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