Our materials are chosen for their longevity to make sure your jewellery looks great for as long as possible in your daily life. The jewellery is covered by a 2-year warranty for manufacturing faults but (and as Claire knows herself) most damage is done by not taking personal care. Just like you wouldn't throw a cashmere jumper in a hot wash there are recommendations.... We recommend taking off when swimming, especially in chlorinated pools and the big no-no hot tubs. Chemicals in these places can ruin the plating and damage natural gemstones. Avoid showering in your jewellery - body lotions, shampoos and oils can get stuck between stones and settings and can add a thin film over jewellery that can make your jewellery look dull and dirty. Take your necklaces off at bedtime. The chains can pull and weaken while you sleep leaving them at risk of breaking. You can leave your huggies in day and night, though we recommend taking them out from time to time to clean them. Put your jewellery on last - when wearing sunscreen, perfume and other lotions let them dry first before you accessorise. Chemicals and liquids can seep into the jewellery and affect the quality.