The daytime castle part of your ticket is valid throughout the castle’s opening hours, which are 10am-4pm. This will allow you to visit the castle attractions and grounds and to enjoy our wonderful winter birds of prey show. Your Santa ticket is valid for the timeslot that you booked, so we recommend arriving a minimum of 30 minutes before your timeslot. Due to the popularity of this event, we’ll be unable to change any timeslots on the day to accommodate late arrivals.