SOC is an auditing procedure that ensures service providers are securely managing personal data of customers and store customer data in a way that protects company interests and client privacy.SOC certification and following the trust service criteria (TSC) are basic requirements for any contact center software that handles sensitive information. Bright Pattern is certified as a SOC compliant vendor and follows all five “trust service principles” to ensure SOC compliance. Through the implementation of access control, comprehensive encryption, and automated notifications, Bright Pattern is committed to providing data security.   View SOC 2 Compliance Page