If the delivery is made to your home, we recommend that you be present to receive the order. If you cannot be present, you can also opt for direct delivery to a pickup point in Belgium. You can leave instructions at the door for the driver, who will try to deliver the shipment as much as possible according to these instructions. If the driver cannot deliver the shipment on the first attempt, he will always check if it is possible to deliver the shipment to one of your neighbors or the nearest pickup point.