The below steps will help you manually set your Kensington headset as the default audio device within your operating system. You will select H3000 Headset Stereo for music and streaming and H3000 Headset Hands-Free AG Audio for calls and video conferencing.
1) Open the sound settings on your computer by clicking the “Sound” icon in your taskbar or selecting “Open Sound Settings” from the menu.
a. For Music and Streaming
From the “Select playback device” dropdown menu, select H3000 Headset Stereo. This allows the H3000 to be recognized as a playback device for music and streaming.
b. For Calls and Video Conferencing
From the “Select playback device” dropdown menu, select H3000 Headset Hands-Free AG Audio. This allows the H3000 to be recognized as a communication device for calls and video conferencing.
TIP: Make sure the H3000 Headset Hands-Free AG Audio is selected on both your device’s OS sound settings and as the default device in your call or meeting platform.
2) In the “Output and Input” sections of your OS, select H3000 Headset Stereo for music and streaming or H3000 Headset Hands-Free AG Audio for calls and video conferencing in both your “Speaker” and “Microphone” drop-down menus.