Packages that are returned to us due to an incorrect address provided by the customer or are refused will be refunded after arriving back to us. If you realize that you entered the wrong shipping address at checkout, please contact us and let us know so that we can send your package back out to the correct address. We will also contact you if we receive an order back due to an undeliverable address. If we have not heard back from you after 72 hours, then the order will be cancelled and refunded.