Due to the bold patterns on some of the frame styles (Tuscan Gold, Tuscan Silver, Ornate Gold/Silver) it may seem at first glance as though the frame is defective if you are looking very close at the corners. However, this is not the case, but rather is simply an unavoidable aspect of these styles. CLICK HERE for a more thorough explanation and video explaining why.  If you would like to exchange your frame for a different style OR for a refund and return label, please reach out to our customer service team for further assistance.