Yes, you can. The company supports responsible gambling as stated in their help section on their website. If you feel you have a gambling addiction you can contact their customer care team by emailing them at responsiblegambling@betway.co.zm. The company also offers some external help sources like PsycHealth Zambia and Gamber’s Anonymous. If you want a more proactive approach you can ask them to impose self-exclusion limits on your account for certain periods. Note that you will not be able to reactivate your account during this time.