When customers seek treatment, they will be able to see how much a consultation will cost and when they may connect with the provider. These prices are set by the providers, not Amazon Clinic. Consultations include ongoing follow-up messages for customers with their clinician for up to two weeks after the initial consultation. In many cases, the cost of care is equivalent or less than the average copay. At this time, Amazon Clinic does not accept insurance, but is FSA and HSA eligible. Customers may be able to use their insurance for any prescription medication costs that result from their Amazon Clinic visit.