Late Arrival & No Show Policy: Your punctuality is vital for the smooth operation of our experiences and to ensure you receive the full immersive adventure we've planned. Here's our policy for late arrivals and no-shows: Early Arrival: Please arriving 10 minutes prior to your scheduled start time. This allows ample time for check-in, watching our rules video, and signing waivers. This ensures you're all set for the adventure ahead without losing out on any of your playtime. Timing is Essential: Please refrain from arriving more than 15 minutes before your start time to ensure a smooth flow of adventures for all our guests. Late Arrivals: If you arrive 10 or more minutes after your scheduled start time, we're sorry, but you won't be permitted to begin your game. This helps us avoid disrupting the experience for other participants and maintain our schedule. No-Shows: If you do not show up for your scheduled event, you will be considered a no-show. No Refunds: In the interest of fairness to all participants and maintaining our high-quality experiences, we do not offer compensation for missed game time due to late arrivals or no-shows. No refunds will be issued under these circumstances. We appreciate your understanding and adherence to our policy. Punctuality is key to ensuring an enjoyable experience for all participants. So, set those reminders and see you on time! This policy applies to all bookings made henceforth.