We charge for service one month in advance. If you change your package or purchase additional add-ons after the bill is issued, the amount on your bill won’t change but the next one will be pro-rata.
If any changes are made before your next month’s bill is issued, the next bill will reflect the changes on your account.
If you have any questions, please get in touch with our Customer Service team at support@hyperoptic.com or call us on 0333 332 1111.