Insurance adjusters might seem like they are compassionate and care about your injuries and wellbeing. However, you must remember that they work for insurance companies. Consequently, their primary loyalties lie with their employers and not with you. The job of an insurance adjuster involves trying to help their employers minimize how much they might be forced to pay in claims. If an insurance adjuster contacts you and asks you about your injuries and accident, you should tell the adjuster you don't want to discuss anything without your lawyer. Provide your attorney's name if you have already retained one. If you haven't, tell the adjuster you plan to do so and that your attorney will contact them.