E-Gift Cards will be sent via email on the delivery date you choose. If you select same-day delivery, most E-Gift Cards are sent within one hour of purchase. For future deliveries, E-Gift Cards are sent at the specific time selected by the purchaser.
Please allow two business days for orders to be processed for physical Gift Cards. For local Hong Kong orders, delivery will be within four business days. The delivery time is at the discretion of the nominated delivery serivce. If you need your Gift Card earlier than what our shipping options allow, kindly choose our eGift Card option or visit The Upper House to purchase your physical Gift Card in person.
Please note that public holidays will affect delivery times and any orders received on these days will be processed within two business days upon reopening.