We recommend that our clients arrive at least 10 minutes prior to their appointment time to allow plenty of time to relax and complete our health form. If you expect to be late, please call us ahead of time to let us know. If we do not have an appointment booked immediately after yours, we will be happy to offer you the complete treatment at the modified arrival time. However, if we have another appointment scheduled after yours, we will unfortunately have to shorten the duration of your treatment to respect the schedule.