We're sorry to hear that you're considering deleting your eBike account. We genuinely hope that there isn't anything we've done to disappoint you, and we would love the opportunity to make things right.
If you still wish to proceed with deleting your account, please follow these steps:
Go to your account settings within the app.
Look for the option to "request account deletion" and click on it.
We will then deactivate your account and update our systems accordingly.
Please note: If you have any outstanding payments, your deletion request may be denied until those payments are resolved. We kindly ask you to settle any outstanding balances before requesting account deletion.