Android devices
Go to Settings.
Select Apps.
Find the Desjardins app.
Select Clear data and Clear cache.
If this procedure doesn't apply to the current version on your Android device, contact one of our technicians at 1 800 CAISSES (1 800 224-7737) between 6:00 a.m. to midnight Monday to Sunday.
Apple devices
Go to Settings.
Select Safari.
Select Clear History and Clear Cookies and Data.