Businesses in the US (or any other country, for that matter) must charge VAT when selling e-services to European consumers.Many US companies (especially the larger ones) do comply with this policy, and charge VAT to EU residents, even if they do not have a physical presence within the EU.List of VAT RatesYou need to charge a different rate for each applicable EU country.You can find each EU country's VAT rate listed at:European Union value added taxSubmitting Your Collected VATAfter charging VAT to your EU customers, there are 2 ways to submit the collected tax to the various EU countries.Method 1: Submit the tax to each EU country individually.Method 2: Choose just one (1) of the EU countries (any one you like) and submit a combined Non-Union VAT MOSS return. That EU country will then handle the VAT distribution to the various countries for you.I recommend going with method 2 (Non-Union VAT MOSS), since it is of course much easier and involves less red tape.You might want to check out the either the UK or Ireland, both of which have easy-to-use online VAT MOSS systems.Here is a step-by-step PDF guide from the UK government:How to Create and Submit a Non-Union VAT MOSS ReturnFurther InformationIf you would like to read more about VAT MOSS, visit this informative page at the UK government's website:VAT Mini One Stop Shop: register and use the serviceHope this helps! :)