It’s possible items were shipped separately or accidently ordered incorrectly. Please check your order and shipment receipt. If the rest of the order is coming separately, it will say so on the invoice. If you do have an item missing from your order, you can contact us and we'll be able to look into this further for you. Every order should be molto bene, not missing bene. If an item is missing from your order, check your confirmation email to see if items were shipped separately or accidentally ordered incorrectly. If an item is confirmed missing, contact us and we’ll investigate!