If lateness occurs due to the late upload of extra materials on your part, you cannot apply for a lateness refund. Please make sure all paper details and additional materials are provided upon placing the order. If due to some other reason the first version of a paper is delivered after the original deadline, you can request a recalculation of the order price, according to the deadline for delivery. For example, an 8-hour delivery paper completed an hour late now falls into the 24-hour delivery category, and should cost less. The difference in price is refunded. If lateness occurs with a long-term order (11-14 days or longer) we refund 7% upon your request. If the first version of a paper is late and is not approved by you, you are eligible for a full refund as you might not need the paper anymore. All lateness refund requests should be submitted in a note on your personal order page, within 14 days from the time the paper was delivered.