Remote support and remote desktop tools have revolutionized how IT teams operate by enabling them to work remotely and more efficiently. Popular software allows IT professionals to access and troubleshoot user devices remotely. Thus, eliminating the need for on-site support.   These tools also offer an added layer of security. IT staff can remotely lock or wipe a device in the event of loss or theft. By utilizing remote support and remote desktop tools, businesses can provide their employees with fast and reliable support, ensuring their operations run smoothly.