Precious metal, particularly silver, is subject to tarnish. Tarnish is not a sign of silver being poor quality, but simply a chemical reaction between silver, moisture and sulphides, present in the air and on your skin. Mass produced jewellery is often coated in various chemicals to provide a temporary barrier against tarnish. This barrier wears away after time, creating an illusion that the jewellery only tarnishes after a long period of time. Hand made jewellery is not coated in these chemicals, so you will need to clean your jewellery from the beginning.The good news is that tarnish can easily be prevented, and it can also easily be removed. It's best to prevent tarnish getting a grip by gently cleaning your jewellery with an anti-tarnish polish cloth after each wear. We provide you with a complimentary anti-tarnish polish cloth to get you going, but this cloth will need replacing from time to time. You should also store your jewellery in the box provided, which has been specifically made with materials that don't cause tarnish. If a piece has become very discoloured then the simplest solution is to use a silver polish cream or silver dip at home. If you are struggling to return the shine to tarnished jewellery we offer a clean and re-polish service. More information about caring for your jewellery, plus replacement cleaning products, can be found here.