RETURN/EXCHANGE POLICY You may return your purchase by mail. Simply click the following link: Start Return or Exchange Our Exchange/Return website is where you can see all of the recent orders that are eligible for Exchange/Return. You can then select the item(s) to return and the reason for Exchange/Return. If you want to Exchange the item(s), you will be able to select the new size/style you need. Refunds will be credited directly back to the original form of payment. If you need to Exchange/Return a GIFT: Please contact our Customer Care Team and we can help without alerting the Gift Giver. Please Note: All items purchased from our Outlet section are nonrefundable and cannot be exchanged or returned. Customer satisfaction is our top priority. If you are not completely satisfied with an item you purchased from us directly and it is unused/unworn/unaltered with the original tags attached, you may return the item for a full refund or exchange within 30 days of purchase. This applies to CastawayClothing.com and phone orders only. If you purchased Castaway Clothing from a store or 3rd party website you must return the items to that store, subject to that store's return policy.