To ensure your business continues to operate should the unexpected happen, Colt’s resiliency services can be tailored to your requirements.
In the event of a customer related incident, our Disaster Recovery service will re-direct all your traffic to an destination of your choice. In the event of an unexpected network failure, having a resilient network design will ensure your traffic is automatically re-routed over an alternative network path, enabling your business to continue to make and receive calls.
Alternatively, Inbound Call Re-routing allows Colt to automatically redirect your voice traffic to an alternate DDI of an operator console or auto-attendant in the event of an IP network failure.
With the Voice Dual Homing option, we implement separate trunks across two geographically diverse nodes, enabling load-share or active/standby configuration with automatic fail-over. Our pre-sales consultant team can help with your network design and disaster recovery plan(s) to suite your business needs.