To see the status of your order, please login to your account and check your order # for the order status. If the order has been shipped, you should see a date of shipment and a tracking number as well along with the carrier (USPS or UPS). You should also see a receipt sent to your email address, be sure to check this as well including any spam filters / boxes as receipts sometimes end up there.Note: Sometimes a printed ship label is still awaiting scan by the USPS or UPS in some cases ship labels are not entered into their systems or some other error occurs. Please be patient and usually the label scans shortly afterwards.