If you receive a damaged or incorrect item, please email us at support@craftee.store within 7 days of receiving your package so that we can exchange your item for a new one. Damaged or incorrect items after this timeline may not be eligible for return or exchange.
In your email, please include:
- Your order number
- The name on the order
- A photo of the damaged or incorrect item
- A brief description of the issue
If your item is damaged or incorrect, do not wash or wear the item(s)! Once you have washed or worn your item(s) it may not be eligible for a return or exchange.