AAMI’s mobile app takes you through the steps of lodging a claim, allowing you to gather details at the time of the incident, take and upload photos directly, and track your claim as it progresses. It’s available both on the Apple Store for iOS devices and on Google Play for Androids.
If you don’t have the app, you can also conveniently lodge your claim online. You’ll need the information of all drivers, passengers, and witnesses involved in the incident. That’s full names, registration details, addresses, and contact numbers. If you’ve taken photos at the time of the incident, have them ready, too.
Finally, it’s helpful to have your AAMI car insurance policy number on hand when you begin to lodge your claim too.