When you get your animal tracking card in the mail, there will be a little QR code on the card. Simply open up your iPhone or Android camera and point it at the QR code. A notification will pop up for you to click on that will take you to your interactive map. If you get an error, try installing a free QR code scanning app or scanning the code with WiFi turned off. If you have any questions or need help please email support@myfahlo.com or message them on Facebook for a faster response.