We are aware that unforeseen situations can happen and sometimes you have no choice but to cancel the reservation. Usually, reservations can be cancelled only in written form. The cancellation fee will depend on how much days you have left until your stay. For detailed information related to cancellation, it is best to check the information under 'Reservation terms' during the booking itself. In case you need additional information or you are not sure what you need to do, feel free to reach out to us for help.