The project needs to be designed based on customer maturity, complexity, and any unique requirements. ServiceNow is well suited to agile implementation methodologies where you can create sprints with well-defined process areas that go live in production. Each sprint typically lasts 4 to 8 weeks in the initial rollout phases, followed by 2 to 4-week sprints as you get more comfortable. Our recommendation is to start small with a pilot or a focused process area, get comfortable with the product and then plan the next phases. This approach aligns well with both Agile or Waterfall. Learn more about why INRY's PASS Methodology is the ideal methodology for ServiceNow.