The answer is: they don’t have to. The best factoring companies – such as Skipton Business Finance – offer a completely confidential service and will chase payment under your company name and branding. Plus, while credit control is a key function of invoice factoring, it doesn’t have to be so with invoice discounting. Some invoice finance solutions won’t come with a credit control service at all. This means you’re free to chase your own invoices and retain autonomy over your hard-won customer relationships. If keeping factoring a secret from customers is important to you, be sure to mention this early on in your negotiations with providers.