Users can follow the following steps to cancel an auto-renewal for Xbox Live Gold membership. 1. Open www.xbox.com and log into your Microsoft Xbox account for which you wish to cancel the auto-renewal. 2. Click on your profile icon located at the top right corner of this page. 3. Click on Subscriptions. 4. Navigate to the “Payment Settings” section within Subscriptions. 5. Click on Change and select “Turn-off recurring billing.”