We’re sorry to hear that you're not completely satisfied with your product. We strive to ensure every item we produce is as pleasurable as possible. Because all bodies are unique, it may take some time to get used to the new sensations. Unfortunately, due to the intimate nature of our products, we cannot accept returns once the packaging seal has been broken. This policy is in place to ensure the safety and well-being of all our customers and staff. However, you can return unopened items with the hygienic seals intact within 30 days of delivery. We appreciate your understanding and are here to help if you have any questions or need further assistance.