We aim to process refunds within three days of your item reaching us. You will receive an email when your refund has been issued. However, please note that it may take a few days for your bank to transfer the payment back to your account.
The refund will be made to the same payment method that you used for the purchase. If the refund hasn't arrived ten working days after the return, get in touch with us and we'll find out where the problem could be.