If you normally don’t pay anything for internet after all of your discounts and don’t use your internet at all in a given month, you will not receive your ACP discount for that month.  So please surf the web, send emails, or watch videos to make sure that you don’t disqualify yourself for a monthly discount! For new customers, please be sure to set up your modems as soon as possible.
If we see that you haven’t used your internet for 30 consecutive days, we’ll send you an email reminder to start using your internet – check your email, read the news, watch a few funny videos. If you don’t start using your internet within the following 15 days, program rules unfortunately require that we de-enroll you from ACP.  We’d hate to have to reverse your discount because you didn’t use your internet.