Despite all the talk about digital transformation, businesses and governments are drowning under a mountain of paperwork. They waste $13 billion a year today just on OCR to scan all that paper.
Appian Intelligent Document Processing with Google AI scans documents and converts them into automated business processes with no code. One large insurance client is using Appian to scan claims from thousands of different brokers. Every brokerage creates its own forms so the error rate with traditional OCR was very high.
Now with Appian and Google AI, not only is the quality better, if the system isn't highly confident, Appian automatically creates an interface for employee review. When the person validates or corrects the form, the result is passed back to the algorithm so it learns and the entire system gets more accurate over time.