This is a tricky situation. The exporter has dispatched the item but it isreceived by a wrong or illegal person or agency through forged documents.Hence neither the shipping agency nor the freight forwarder FF is at faultbecause they have executed the job correctly. So the question of initiatingrecovery against them does not arise. At the same time there is no fault withthe exporter but he will not get the payment against bill of lading as it isnot surrendered at the destination bank. I do not think the marine transitinsurance policy covers this fraudulent documentation risk. Hence there isno option of initiating recovery from insurance company either.So the only option remains is to lodge a police complaint at the destinationport. This can be filed by the genuine consignee against nondelivery of theconsignment by the shipping agency. Only a police inquiry can find the realculprit the person submitting the forged document and try to recover theconsignment from them. But there is no scope of recovering the money as youare thinking.In order to avoid such incidence in future we need to expand the scope of theFF to ensure even the local delivery at the correct destination address. Thisdoes not exist today as all FF operate from port to port basis. If there iscollusion between FF and the illegal recipient through forged documentchances of such fraud remains even if the consignee engages a delivery agentat the destination airport and inform them in advance of the impendingconsignment.