You have the option of exchanging an eligible
order instead of returning it for a refund. The funds from the original
order will be transferred to a Gift Card when the exchange is
processed. If the exchange order is returned, we will issue the refund
back to a Gift Card for the full amount (minus shipping). An exchange
also requires the original order to be returned to us within 14
days. If we do not receive the original order within 14 days, the credit
card on file will be charged the full amount of the replacement order.
Please give us a call, chat, or email, and we will gladly share more
details on how to process an exchange.