If you are trying to create an account and you received a message that says “We could not locate you in the system,” try out the following to get back in:•Make sure to use the email address that is listed on your membership account. These must match to use your account on the App.•You may have entered the wrong barcode or home club during the registration process. Visit the club you originally signed up at to get this sorted out.•It may be your key tag number. Ask one of our team members to double-check that your info matches up.