In case of an Online Transaction After you place your order, 3 visits will be made by the courier personnel to deliver the product to your registered address. If the product is not accepted within these 3 visits, the product will return to its shipping point until further information is given by the customer. In case of Cash on Delivery order The courier company will directly call the customer to check their availability. If the customer is not present when the courier company attempts to deliver the parcel, 3 more attempts will be made automatically. The parcel will then be re-dispatched only after the customer provides proper instructions.