You always have the right to recover the money from airport taxes even if your fare doesn't allow refunds. In line with new regulations in Chile, airlines are required to refund these taxes proactively, without the need for a formal request from the passenger, after 10 days have elapsed since verification that the trip did not take place. We will therefore proceed to refund you through the same method used to buy your ticket, and if that is not possible we will make arrangements to contact you and request another refund method.
In any case, you can use this airport tax form in the following cases:
If for any reason you do not receive the refund. In the case of credit cards, there may be technical reasons beyond Iberia's control that prevent us from effecting the refund, such as the card's expiry or a deadline for cancelling charges.
If you want to request the refund of airport taxes for a past trip that was not verified. This will enable us to analyse the situation, respond to you if possible (sometimes it may not be if the deadline has passed) and, if so, refund you.