We are currently experiencing significant delays in international shipments as a result of Covid-19. Under normal conditions, your order should arrive within 1-2 weeks from the date of shipment, but due to potential delays caused by customs and weather conditions, it may take up to 4 weeks. Please allow at least 4 weeks for lost or stolen items, as weather, postal, or custom issues may cause delays. If you receive a letter or message from the post office regarding a damaged or lost package, please email us with a photo of the letter or message so we can send you a replacement immediately. Final delivery of boxes shipped by Japan Post is made by the post office in your local area. (For example, in the U.S., USPS would make the final delivery.)