Please call NEA Travel at 866-524-2807 if you need to change or cancel your travel. There may be penalties on transactions which are dependent on the specific supplier’s rules, such as amount of time until the trip, type of vacation, etc. You will see specific cancellation rules and refund details at the time of booking, as well as on your receipt. If you are issued a refund, it can take up to 14 business days to process and money to be credited back to your bank account.