We’re always here for you, and you can restart your plan anytime! We only allow one account per patient since it’s connected to a medical visit. You just need to log in and add the items you'd like to receive back to your plan. Log into your account , and under "My plan," you'll want to click "Plan." Add the products you wish to receive back to your plan and choose their shipment dates and frequency.  If you’re due for a returning visit (i.e., it’s been over a year since your last visit), you’ll need to update your Skin Profile so that your provider can make sure your formula is evolving along with you.