Here are the basics about ERS: ERS is a web-based software package that allows your customers to order on-line while viewing real-time availability. Everything that can be automated has been all the way down to automated/intelligent add-on sales, customer surveys and reminders to book next year. ERS then allows you to run your business more efficiently through the use of reports, automatic marketing tools, scheduling and routing tools that combine into a money making machine. You can use the software from any location that has internet access, including your phone! The only thing cooler than taking an order while shopping or hanging out, is getting orders from customers while you sleep! You can have as many order takers or customers accessing your site at the same time as you wish. ERS users quickly find that 30-60% of their orders are placed on-line by the customers. This saves time and labor in the office because moms often like to shop on-line without having to talk to anyone.