We aim to process refunds as quickly as possible. Sometimes this can take up to 21 working/business days* after we receive your returned item (s) but in most cases it'll be quicker (we'll let you know once it completes) Your refund will then be credited to the original payment method a few days later. Be sure to check with your card provider/ bank or PayPal if you think they are taking too long (we have no control over any banking delays that may slow the process) (*usually quicker)