It means exactly that — exchanges of certain trading pairs are carried through our partners. These exchanges aren't much different from regular ChangeNOW exchanges, however, there are a few things you might want to keep in mind:
In these cases we don't carry out any KYC checks on our side. However, they might be carried out by our partners;
Please be aware that other services that we are partnered with might have KYC policies that are different from ours;
However, us carrying out exchanges through third party services does not mean we forfeit our responsibility for the exchange. If you run into any issues during the exchange, just let our support team know and we'll help you out in the shortest time possible.