Step 1: - Login to FASTag web portal https://fastaglogin.icicibank.com/CUSTLOGIN/Default.aspx Open Tag Account Summary Page.
Step 2: - Hover mouse pointer over ‘Customer Service’ in the top menu, and then click on ‘Close Account’ - Click on the checkbox adjacent to ‘I Agree’ and click on ‘Accept’ button
Step 3: - Mention the reason for closing in the ‘Reason For Closing The Account’ field - In the ‘Document Details’ section, mention the name of person requesting for closure of tag, upload valid ID Proof, passbook, cancelled cheque etc. [Note: Max file size allowed is 2MB] - Enter your bank account details - Balance amount left in any wallet will be credited to this bank account within 15 days of approval of closure request - Click on ‘Close Account’ button to terminate the tag account