There are a number of benefits to having a professional email address rather than a free email address, but the primary reasons are: Trust: That’s right. People are more likely to trust an email from a business that has the business name within the email address itself (such as john@examplecompany.com). Professionalism: In addition to building trust, a business email address also makes your business look more established and professional overall. Promotion: Sending emails from an email address that has your domain name (website name) in it is also a great way to promote your website since it’s like providing your web address every time you reply to an email, encouraging site visits. See also: The Benefits of Using a Professional Email Address