After placing an order you should receive an e-mail conformation to the e-mail address provided. Please make sure to check your Spam folder as well. In case if no e-mail was received please contact customer support or log in to your account to make sure that the correct address was entered. As soon as your is processed and is ready to be shipped you will receive an additional e-mail containing your tracking number. In case if you do not get an e-mail feel free to track it here.