In short, lack of communication. Many contractors are designed to be sales organizations, sell sell sell and keep selling. There tends to be very little thought put into the customer once the contract is signed. This also extends into the installation phase, which is one of the most important and complex components of the relationship between you and your contractor. We recognize that you don’t replace your siding or windows often and want you to feel at ease throughout the process. We communicate with our customers every day while we are working on your home. Not just at contract signing and final payment collection. We work hard so that replacing your siding and windows can be enjoyable, not stressful.