Sometimes you click Print and the envelope print project doesn’t work. If you feel you’ve followed directions, it may be time to seek help by asking a printer support technician. All printers have specific task options and requirements. Before calling, you can also seek help on the printer’s website.
Meanwhile, here’s a quick trouble shooting guide:
Check to make sure you changed the paper size to the dimensions of the envelope size.
Make sure you haven’t incorrectly entered the dimensions of the envelope size.
Check that your printer isn’t sending you an error note like “out of paper.” This may be because you have only placed one envelope in the tray access. That single envelope is so light, it doesn’t register. Open the tray access and stack up to ten envelopes, taking care not to exceed the height stack guide on the tray.
The error may be envelope placement. The edge of the envelope is not firmly against the side of the printer tray. Or the edge is not against the correct side of the printer tray. The envelope might be top down or top up.
Most commonly, if using an ink jet printer, be sure the envelope is face down. Using a laser printer, it should be face up. Where the envelope edge is placed is different on each type of printer.