Commuter / Multi-Ride Book Refunds:
Unused Commuter / Multi-Ride tickets must be submitted for a refund prior to expiration.
Unused Commuter / Multi-Ride tickets submitted for refund will lose their discount, provided by the Commuter Program. Valid partially used commuter tickets will be refunded by first subtracting the full one-way adult fare value multiplied by the number of used tickets from the actual sales price of the original discounted sales amount. At times, this will result in no refund. Should a refund exist after the loss of discount, there will be a 5% administrative fee applied to the total remaining value of unused tickets.
To request a refund on Commuter Book tickets only, please mail refund requests and unused tickets to:
Trans-Bridge Lines, Inc.
Attn: Refunds
2012 Industrial Drive
Bethlehem, PA 18017
Refunds are issued once a week by check and mailed via the USPS. Tickets purchased with a credit card will be refunded to that credit card.
All other tickets, including One-Way, Round-Trip, Reduced Fare, Cash Fares, and Pier Transportation are non-refundable.