Unfortunately, classes are occasionally canceled because of enrollment and sometimes weather. If class is ever canceled, we will notify you as soon as possible via email, and you will be offered another class, account credit, or a full refund. Please make sure we have the most up-to-date contact information for the students participating in the class.   Classes may also be canceled due to shifting capacity and safety regulations related to the pandemic. We will reach out via email if classes are canceled for any reason.   PGC’s refund and cancellation policy varies depending on the type of class or workshop.  Please see the details below on the refund and cancellation policy that apply to your specific activity. If you need to cancel, please contact: 412-365-2145 OR email us. If you are calling to transfer into another class or workshop, please have your secondary choice ready. Please note, PGC reserves the right to update these policies at any time.    Make-It-Nows, Date Nights, and Introductory Workshops   If a student cancellation request is received:    72 hours or more prior to the scheduled workshop: Student may drop the class and receive a full refund or the option to transfer into a new activity where space is available, with no cancellation fee.     Within 72 hours of the scheduled workshop: No refund available. Student may transfer into a new activity if space is available, less a cancellation fee per registrant:   $25 – Extended Workshop $15 – 2-Hour Workshop $10 – Make-It-Now   Multi-Week Classes  If a student cancellation request is received:    1 week prior to the class start date: Student may drop the class and receive a full refund less a $10 cancellation fee or option to transfer into a new activity if space is available, with no cancellation fee.   Within 1 week of the class start date:  No refund available, but student may transfer into a new activity if space is available, less a $50 cancellation/transfer fee per registrant.     Week-Long Intensive Classes  If a student cancellation request is received:    30 or more days prior to class start date: Student may drop the class and receive a refund, less a $250 cancellation fee. Student has the option to transfer into a new activity, if space is available, with no cancellation fee applied.   Up to 1 week prior to class start date: No refund available, but student may transfer into a new activity if space is available, less a $250 cancellation/transfer fee per registrant.    Less than 1 week prior to class start date: Due to the resources required for our Intensive classes, we are unable to offer a refund or transfer the student to a new activity on this timeframe.   ** If you have a special circumstance that requires you to cancel your travel plans, please call 412-365-2145 directly.  There are no exceptions to this cancellation policy. Please note that all classes are subject to minimum and maximum enrollment. If PGC cancels a class, students will be notified (via email) and offered a transfer into another class of the student’s choosing , or a full refund. PGC is not responsible for non-refundable airline tickets or other travel costs. If a student does not show up for their first day of class, or scheduled workshop and does not communicate with PGC prior to their absence, we are unable to offer a refund, or a transfer to a new activity .   View our Class Policies