All their rates are now flexible. If you would like to cancel or amend your booking, you can do so free of charge up to 12 pm on the day of your arrival date. Please call their customer reservations team on 0345 60 86 040 if you would like to amend your booking. You will be provided with two options, book another stay at a later date or receive a full refund. Guests will be subject to pay their stay in full if a booking is cancelled after 12 pm on the day of arrival.