Please secure all loose articles such as glasses, cell phones, pagers, loose change, cameras, keys, clothing, sunglasses, hats, wallets, etc., before boarding a ride. If you’ve lost something, please visit Guest Services, located near the North Gate, before you leave the park, or report your loss on their website.
Please note that if you’ve lost an item on one of the rides, they may not be able to retrieve it immediately. All items found in the ride areas are returned to the lost and found office at the end of the day. Items may be discarded after two (2) weeks. Carowinds is not responsible for any lost, stolen, or broken items.