First things first, make sure that you have added your energy tariff and set a charge schedule with a price cap. If you're unsure of how to do this then please see the advice above.
If you have done the above and the issue persists then the next thing you will want to check is your charger’s network connection. To do this, first tap the button labelled “info” on the main menu of your Ohme Home Pro’s screen and check for a signal strength indicator.
If you are not seeing a mobile signal strength indicator or the unit’s screen is displaying a network connection error even after resetting the charger then this could be the result of a faulty unit and you will need to contact Ohme regarding the issue.