If you suspect you may have been scammed by another company or unlicensed operator, you can:
Contact your bank and explain the situation. There is the potential to receive a reimbursement from your bank.
Report a stolen identity, contact IDCARE on 1800 595 160.
Report it to Scamwatch at the Australian Competition and Consumer Commission.
Report it to the Police, through the Australian Cyber Security Centre website.
Call the Cyber Security Hotline on 1300 292 371