Your presence management is how you appear to other system users and impacts how inbound calls are directed. This is managed from predefined profiles. By default, your presence state is always ‘Available’.You can define a presence state according to specific schedules as well as a customised presence message.To update your presence on the bOnline mobile app. Simply select 'Presence state' on the home page and select your desired status.For further assistance please contact our onboarding team at voipcare@bonline.com