As would be expected from all modern bookmakers, there is a live chat service that is available from Lucky Bandit. In the lower left-hand corner of the screen is a green icon which shows a text chat icon with three dots as if a message is being typed. If you click on that then you can speak to the customer service team once you have entered your name and your question. On occasions, it will pop up with a bot bandit who will put a list of FAQs in front of you in the hope that the answer that you require is there. The customer service team is also available by email at Support@luckybandit.club.