If you have items that are on Pre-Order, a restock date is advised on the product. Your complete order will be held until the restock date and shipped within 3-5 working days from this date. You will receive an email with tracking once your Pre-Order is processed & on the way to you.  If your order contains in-stock products & pre-order products and you would like to split your order to receive the in-stock products immediately, simply reply to your email order confirmation "split" and we will arrange to split your order. Please note this attracts an extra shipping charge.