In order for us to get our products to our customers hand as soon as possible, we optimize our logistics system by establishing several different warehouses around the world. Not all items are stored in one place, when you order multiple items at once. They will be shopped our separately. Don't panic if you did not received all items at once, they will get to you. If you have any question about your order, please contact us via Email: support@qingbeautyshop.com