A Port Out event at any time is undesirable for the losing carrier, but a port out is especially frustrating when they occur unexpectedly or unauthorized.  At SkySwitch we do our best to provide our reseller port out notifications as soon as possible via a ticket in the Ports queue. The ticket will include a list of the TNs and the scheduled port out date if provided.  Reference chart below for details.Port Out Notification and Prevention ChartSkySwitch Primary CarriersEmail Notification Provided by CarrierPreventive Tactics AvailableAction to initiate Port Out preventionPersonal ID Number (PIN)Inteliquent/OnvoyYesYes**Request PIN via Ports@skyswitch.comBandwidth*NoYes**Set by reseller within Manage DID PortalTelnyxYesNoRespond to emailed port out noticeIristelYesNoRespond to emailed port out noticeThinktelYesNoRespond to emailed port out noticeFlowrouteYesNoRespond to emailed port out noticeToll-Free WLS-27 Resporg IDYesNoRespond to emailed port out noticeVoxboneYesNoRespond to emailed port out noticeTwilioYesYes**Request PIN via ports@skyswitch.comPlease note, within the Manage DID portal, you can sort your TNs by carrier assignment under the ‘Manage Inventory’ menu for prevention management filtering.*Bandwidth -  We have setup Bandwidth’s API to trigger an Authorized or Declined status notification to SkySwitch for TNs with PIN assigned. For Bandwidth TNs with no PIN assigned in the Manage DID portal please reach out to Ports@skyswitch.com for the PIN information.**PIN assignment can only be assigned to On-net TNs, this applies to Bandwidth and Inteliquent.Important:The PIN on the account is to prevent unauthorized port outs or slamming.  It does not protect against authorized port outs.If you receive a Port Out notice...It's critical the reseller contacts their end-user ASAP to confirm if the port out was authorized. Most unauthorized port outs are automated in nature and derive from a typo error. Our carrier account managers can stop an automated error if they have enough time to communicate with the losing carriers port team.  Carriers require a response within 24 hours. Failure to do so may result in the number being released automatically to the gaining carrier after the said timeframe.Important:We cannot hold up a customer’s port-out request by FCC rules. The customer of record is the owner of TN and the only one with authority to make LNP requests. According to FCC,"Once you request service from a new company, your old company cannot refuse to port your number, even if you owe money for an outstanding balance or termination fee."FCC - Porting: Keeping Your Phone Number When You Change Providers (PDF)'How to' manage a PIN for a 'SINGLE Bandwidth TNWithin your Telco Phone Numbers portalGo to Manage InventorySet the ‘All Carriers’ filter to ‘Bandwidth’ (This will display only Bandwidth TNs)Identify the single TN and select the ‘Lock’ Icon associated under ‘Actions’ for the TN.To add a PIN, enter a four-digit number in the ‘Port Out Pin’ value field and click ‘Save’To delete your PIN, erase the contents of the ‘Port Out Pin’ value field and click ‘Save’‘How to’ add a PIN to ALL of your Bandwidth TNs (Bulk PIN update)Within your Phone Numbers portalGo to Manage InventorySet the ‘All Carriers’ filter to ‘Bandwidth’ (This will display only Bandwidth TNs)Click the selection box in the top left corner of the table to select all Bandwidth TNsFrom the ‘Select Bulk Action’ menu choose ‘Configure Port Out PIN’To add a PIN, enter a four-digit number in the ‘Port Out Pin’ value field and click ‘Save’To delete your PIN, erase the contents of the ‘Port Out Pin’ value field and click ‘Save’How to Modify the port out PIN for Inteliquent TNsThe PIN needs to be updated directly through Inteliquent’s portal. To update the port out PIN, send a request to ports@skyswitch.com and the team will process it accordingly.