ClipOnEarrings.net.au accepts returns for a refund or exchange. If you would like to return your item/s to us please email customer service at sales@cliponearrings.net.au with your original order reference number. Our customer service team will respond to you within 48 hours and provide you with a Return Authorisation number (RA).
ClipOnEarrings.net.au will gladly exchange or refund in accordance with the following conditions:
ClipOnEarrings.net.au will exchange or refund items only within 30 days of ship date of your order.
Items must be in new condition and unworn to be accepted as a return.
Refunds can only be credited back to the credit card or PayPal account used to make the original purchase.
The refund will be processed as soon as the items have been received and inspected by ClipOnEarrings.net.au, to ensure the items are in re-saleable condition, i.e. they are not damaged in any way.
The amount refunded will cover the value of the item(s) purchased, however shipping charges, both ways, are NOT refundable.
Due to health regulations pierced style earrings cannot be exchanged or refunded. Please choose carefully when making your purchase.
ClipOnEarrings.net.au cannot guarantee availability of exchange items and will offer a refund in this instance.