I realize the field of dentistry is always changing. At the training clinic, we had a new workflow procedure that needed to be implemented. Since we were so busy, all staff received instructional handouts to review independently. There were staff who misinterpreted the instructions, so errors were being made and people were getting frustrated. I suggested to management that we have a lunch hour training session with the whole staff in order to go through the requirements together. They agreed to gather everyone for a meeting, and I got to assist in the presentation. When all staff got together and reviewed the new requirements, the correct change in procedure became understood by everyone. I am a firm believer in the power of clear communication, especially in a fast-paced workplace.