YET guarantees that all scheduled Tour departures booked and secured with at least one booking secured by a valid deposit has been made on that departure will depart as indicated on the applicable confirmation, subject to reasonably itinerary changes as described in these Terms or good faith health and safety concerns. This guarantee is not applicable in the case of Force Majeure.
YET will not cancel a booking on any tour Product once confirmed, by these Terms, except for reasons of ‘Force Majeure’, which shall be defined as unusual or unforeseen circumstances outside of the reasonable control of YET. When a tour is cancelled by YET before the agreed date of departure for reasons not arising from the fault or negligence of or within the reasonable control of the Client, the Client shall have the choice of:
(a) accepting from YET a substitute tour Product of equivalent or superior value, where such substitute is reasonably available; or
(b) accepting from YET a substitute tour of lower value if no tour of equivalent or superior value is reasonably available, and to recover from YET the difference in price between the price of the tour originally purchased and that of the substitute tour; or
(c) accept from YET a full refund of all monies paid for the cancelled tour Product(s), or you can transfer amounts paid to alternate departure date.
YET is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. YET reserves the right to issue a full refund instead of the choices above, at its sole discretion. Where a significant element of a Tour as described cannot be provided after departure, YET will make suitable alternative arrangements where possible. If it is not possible to provide a suitable alternative or if the Client reasonably rejects any suitable alternatives, YET may provide you with a refund for unused products or services as determined at its discretion.