Grand River Hospital and the Foundation have embarked on an incredible journey to revolutionize your hospital experience. GrandServe is a new digital experience program that will transform patient experience for the better. The first phase of GrandServe is a new, free high-speed WiFi network for patients and visitors at Grand River Hospital. Phase two of GrandServe will incorporate the addition of device borrowing in partnership with Kitchener Public Library and enTECH to ensure equitable access for all patients. Down the road, we plan to add a concierge service, valet parking and a new welcome program, starting right from your arrival. All this will be powered by amazing technology and volunteers.