It’s not always possible to cancel a transfer, particularly if the transfer has reached your recipient or their receiving bank. You can request a cancellation through Azimo App or Azimo Website.
Azimo’s staff will then review your request and let you know if cancellation is possible. If successful, the cancellation process takes 24 hours. A refund will then be initiated.
Refunds take up to five working days, depending on the speed of your bank. Card payments are refunded within 48 hours, though this can take longer during bank holidays and weekends.