Employees should not feel forced to disclose private health information to employers simply because they are having difficulty with their health insurance. We believe employees should have a resource to help answer their questions and make insurance easy. Also, a federal law called “HIPAA” prevents employers from requesting private health information and it’s best not to share your personal medical information with your employer. The fear is that an employer may discriminate against an employee if they know that the employee has a serious medical condition. So, employees can contact the insurance company directly, or their benefits broker, such as Benefits Cafe.
Benefits Cafe makes it simple. When you set up a plan with Benefits Cafe as your broker, your employees will have 3 account managers they can reach out to with any questions via email or by phone. We can help find the answer to any questions they have about the plans, pricing, enrollment process, claims, and more. All they must do is let us know they are an employee of your company and we’re happy to help.