Yes, you can! If you are not entirely satisfied with your order or item received, you are welcome to drop it off at our Johannesburg warehouse.
Simply log a return via our Return Center and follow the below steps:
Click on the relevant order
Scroll down and select the big ‘LOG A RETURN' button at the bottom of the order.
Choose 'Drop off product' and follow the instructions.
Once your return is logged, our customer service team will evaluate and validate your return for eligibility before it is processed.
Please note: No returns will be accepted without prior authorisation being obtained.