We are happy to accept returns or exchanges of unaltered product within 60 days of the original ship date. International orders will be responsible for shipping back returns and exchanges. Please download and print THIS FORM. Then ship the product and your completed form to:KNOWN SUPPLYAttn: Returns/Exchanges1630 Superior Ave. Unit CCosta Mesa, CA 92627At this time we cannot exchange across styles. If you’d like to exchange for a new product, we recommend returning your purchase for a full refund or store credit before placing a new order. Note:  Customized product and all items with. marked-down price cannot be returned or exchanged. We will also not be able to provide an exchange without the above form filled out entirely and shipped to us.