Step 1: Contact info@cocojune.be and state your order number. We will send you our return instructions by email. The return costs are at your expense.
Step 2: Pack the goods before returning them (do not return any used goods, in original and undamaged packaging and complete with original labels, accessories). The original packaging ensures that damage during return is avoided.
Step 3: If you have questions after step 2, please do not hesitate to contact us. If no questions, you must return the goods to us within 14 days.
Step 4: If the goods reach us in good condition, you will be refunded as soon as possible. Should the goods be incomplete or damaged, we will inform you.
Only online purchased goods can be returned.
Goods designed specifically for the User will not be taken back and the User cannot rely on the waiver clause (E.g. personalized jewelry or tailor made linen).
Returned goods will only be accepted by Coco June Concepts, provided you have not put the items in use. Goods need to be returned in undamaged and original packaging.