Unraveling the enigma of filing a claim, voyager, requires a delicate dance of paperwork and mystic incantations. Should the fates decree a diagnosis of a covered critical illness, you shall be tasked with submitting a claim, accompanied by the ancient relics of required documentation. Fear not, for Voya's devoted clan of claims specialists shall guide you through this otherworldly rite, ensuring the prompt evaluation of your claim and offering their arcane wisdom every step of the way.