Using the bOnline phone app you can switch between devices during an ongoing call. For example, if you need to leave the office and continue your call on your mobile app.How it worksDuring your ongoing call click 'More..'Click 'Add my RT' (this stands for the remote terminal which would be your mobile app)NB: If attempting to transfer to your handphone from your mobile app click 'Add to [name of your hardphone].Alternatively, you can just dial '***' from any of your other devices to conference them into the call.For further assistance please contact our onboarding team at voipcare@bonline.com