Check-in time is 2:00pm, but you are welcome to arrive any time after 11am and enjoy the pool, hammocks, restaurant, etc. You will have to leave your luggage at our Front Desk and once the room is ready we will let you know. Please note that if you arrive before 11:00am you may have to wait a little while for your pickup at Sano Banano as our vehicle can be busy with check-outs during the morning. Or you can also just walk to the resort and leave your luggage at Sano Banano and as soon as the driver makes a trip he will take your luggage.
Check-out time is 11:00am from the room. We have three shuttle times into Montezuma, one at 6:40am, one at 8:00am and the last one at 11:00am. You can take any of these shuttles or send only your luggage with the shuttle and walk into town later/earlier (we would store your luggage at Sano Banano Hotel). If there is no other check-out on your departure day, then we may be able to switch around the times, however we can not guarantee this until the night before.