As long as your landline number is currently active with another provider, we should be able to transfer it to MATE. Just be aware that the transfer process can take between 2 to 6 weeks to complete and it won’t begin until your nbn internet service is activated with us It’s very important that you keep your landline phone number active with your current provider until we confirm the port is complete. If your provider cancels or disconnects your landline during the porting process, we won't be able to complete the transfer and you will lose your number. Once your service is activated, you’ll need a compatible VoIP device or modem to use our nbn Phone service. Please note that we don’t offer support for configuring BYO VoIP devices.