You will be refunded as soon as we receive the product. 1. For Prepaid orders you will be refunded in the same payment method you purchased. 2. In case of cod you will receive a payout link via email. Using the link you can redeem the amount in your choice of source (UPI, bank, Wallet etc.). In case of any iissues please contact us at support@excelsior.in call us at 9899044658.