If your order hasn’t shipped yet, it may still possible to make changes. To do so, please contact our Customer Service department from Monday to Friday, 9AM to 5PM EST, at 1-844-629-6296 or send an email to info@maximusxl.ca. Please note, if your order was already processed for shipping, it is no longer possible to make changes. Our customer service team will let you know of the status of your order.