If there has been a change in the status of your event and the option of account credit is offered to you, you will receive an email with a link to a form which will require you to select the option of account credit.
In such situations, your account will be credited with 100% of the value of your order, except shipping fees if tickets have already been shipped. Once your account credit has been issued, you will receive a notification informing you of the confirmation. You can then visit the website to check and use the account credit.
Please note that this account credit can be used toward any race of your choice that is in the same currency, and this account credit is valid for 12 months from the issue date.