p>The best way to improve your Better Business Bureau rating is for business owners to act quickly regarding customer complaints and resolve any customer concerns.
“A business can improve it’s rating by making sure all complaints are answered,” Fleming said. “Make a good faith effort to quickly and completely address all complaints.”
For more information about improving ratings, see our article on: How to Handle a BBB Complaint Against your Company, which will also teach you how to dispute a BBB complaint.