Although Vitality may approve access to talking therapy sessions with Mindler, all bookings are made in line with your policy cover. You may be liable to pay in contribution to your claim, so please do check to see if you have an excess on your policy. You can check your policy terms including any excess in your Member Zone account on the Vitality portal.
Mindler submits an invoice to Vitality once the session is completed. You will receive a
statement in your Member Zone account for all completed sessions with details of who is to cover the session. If you are liable to pay in contribution to your claim, Mindler will send you an invoice via email with details of the session and how to pay.