Messagenius offers complete customization of our product. This means you can decide how users in your organization can contact one another. We achieve this through Lightweight Directory Access Protocol (LDAP) and Active Directory functions. Thus, we can organize all the contacts in your company based on their roles. A standard configuration allows lower level employees to reach out horizontally, but limits their vertical communications. Higher level managers can communicate with anyone in the company. However, this is fully customizable, so if your business would benefit from a different organization, then this is possible to achieve.