Damage to hardware is not covered under Meyco’s 12-year pro-rated warranty.
Torn straps, bent springs and similar damage to your hardware are typically clear indications of an excessively heavy load on your cover (often snow and/or ice). This type of damage may also indicate that your pool’s water level has fallen below 18” from the coping.
If the water is well below the skimmer, and sometimes below the return, it means that the pool was half empty and below the 18” from the coping. Water acts as buoyancy barrier and provides the cover extra support during the closing season so it’s important to keep adequate water in your pool during the winter months.