We have a 30-day Money-back guarantee! this means, if you are not happy with the product, send it back to us and we will give you a full refund. Our goal is to provide our customers with the best quality of products, therefore if you have recieved what you believe is a faulty product, please get in contact with us at info@yesnero.com. We will be in contact with you asap to address the issue. Please see our Return Policy for more information.