Log into your dashboard to skip an order that has not been billed for. You are able to manually skip three weeks in advance. You must select skip for each order you want skipped. If you need assistance skipping, please send us a chat for immediate assistance on our contact page.
*If you have been billed for an order, you will need to contact us at one of the above methods and a Customer Experience agent will be happy to see if we can stop the order before it has left our facility.
Please note that we need to be notified and/or your manual changes, need to be sent before Friday 11:59pm PT to guarantee making the necessary changes for the following week’s delivery, scheduled for Friday. Requests that are after that deadline are not guaranteed, but our Customer Experience team will do their best to accommodate.