Some products do have a restocking fee and exception. See below: 10% of MSRP restocking fee will apply to all Paint Ready Wall Flats and Planks. Samples, Wallpaper, Cast & Alt Tiles, All Harmony Acoustic PET Felt Products, Hanging Wall Flats, Timber and Discount/Closeout Items are final sale and not returnable/exchangeable. These are custom made to order items so we recommend purchasing a sample to avoid returns.