We have a dedicated Training and Support hub you will gain access to on purchase that has all the steps (both in written and video form) for you to download templates in each of the formats we provide.
In addition, each of the templates (excluding the formats noted below) have a custom video tutorial walking you through exactly how to set up, customise and leverage your template for your business.
We are unable to provide custom video tutorials for CSV formats as it entirely depends what software you are using as to how you would set it up and customise it. You can, however, watch the video tutorial for the alternative format(s). We don’t provide any templates exclusively in a CSV format for this reason.
The Google Docs, Google Sheets and Canva based templates have a combination of written instructions and video tutorials depending on the level of knowledge required to use the template.
There is no customised or 1:1 support included in the price of the templates. We do, however, provide access to a limited number of discounted 1:1 calls for customers of our digital shop each month to provide additional support in setting up and customising templates for your business. Access to these is not guaranteed and we may cease offering these at any time.