While we make every effort to fulfill your order, occasionally, certain items may be unavailable. We will contact you via email should a back-ordered item become unavailable and refund your purchase amount for that item. As you browse the site and select an item to add to your bag, we will advise you of the item's current availability and estimated ship date. Back-ordered items added to your shopping bag will ship as soon as they are available. When you check out, you will be charged for all items in your cart, including backordered items.