This indicates that your account has been frozen because you might have canceled your registration or your GSTIN has been de-activated in the GST Common Portal. Please visit the GST Common Portal (www.gst.gov.in) to find the status of your GSTIN under the ‘Search Taxpayer’ tab. In case you are able to log in on the GST portal but do not log on to the e-Way Bill portal, please lodge your grievance at https://selfservice.gstsystem.in/.