If you have a flexible booking and give at least 24 hours’ notice of cancellation before the parking period commences you will be able to cancel your booking and get a refund. You can also amend your booking to an alternative date.
Please note that as per our terms and conditions: 2.4 For the purposes of conditions 1 and 2, the parking period begins at one-minute past midnight on the day prior to the first day of the parking period.
This means you may cancel or amend a booking for any reason any time up until midnight, two days before you arrive at the car park, and receive a full refund. So, if you fly on the 3rd, you need to cancel by 23:59 on the 1st.
Unfortunately, Non-Flexible, Supersaver or Advanced Purchase bookings simply cannot be amended/cancelled because they are offered at a discounted rate off the standard price.
If you have booked an APH product through a third-party booking agent, you must cancel your booking with your booking agent.
For more information on our cancellation policy please see our Term and Conditions.