This could be because you have already reached the limit that you can skip for the term of the loan or that loan type is not eligible for a Skip. Please see the list of loans eligible for a Skip. If you are still having difficulties please contact our Service Support Department at 888-554-2328.
The following loans are eligible for Skip-A-Pay:
Unsecured Personal Loan
Enterprise Auto Loan
New & Used Auto Loan
First Time Auto Buyer Loan – One time during the life of the loan.
Recreational Vehicle Loan
5, 10, 15 and 20 Year Fixed Rate Home Equity Loan