To make a return, please contact support via chat or email (sales@eyedesignstore.com) with a reason for return.
Note that for a refund, returns must be made within fourteen (14) days of your receipt.
It is part of our return policy that all merchandise must be in its original, unopened, and unused condition.
We reserve the right to refuse the return of any merchandise that does not meet the above return requirements.
Merchandise returned to EyeDesignStore.com will be processed within 7–10 business days of receipt. You will receive a confirmation email once your account has been credited. Refunds may only be issued in the same form that was used for payment.
Please note the original shipping charges incurred at the time of purchase are nonrefundable.
To process a return, mail all items to EYE DESIGN STORE, 26 W Forest Ave, Englewood, NJ 07631.
For updates regarding your return, please contact sales@eyedesignstore.com and include thereturn tracking number. We will respond to your email within 1–2 business days.