Many companies offer a money-back guarantee because they know the majority of dissatisfied customers aren’t going to go through the hassle of actually returning the product to get their money back. We don’t play these games because we don’t have to, the quality of our products makes it unnecessary. If you order any of our supplements for the first time and don’t like it, you can keep it. Just notify us and we’ll give you a full refund. No complicated forms and no return necessary. To protect ourselves from fraud, the It’s-On-Us guarantee is only valid for first-time purchases of a product, and redeemable up to 365 days after purchase. If you bought more than one supplement and weren’t happy with your purchase, in some instances, we may ask that you send the products back to us for a refund. Don’t worry though, you’ll never have to pay for return shipping.