In some cases, you may receive a premature delivery alert. If you chose to have your order shipped with Canada Post and your tracking shows that your package was delivered, please wait 1-2 business days. If you still don’t receive it by then please reach out to us at store@hardpressed.ca with your name and order number and we will do our best to get it resolved with Canada Post for you.
If you’ve chosen to receive your order with our Local Delivery service you will receive a confirmation email once our driver has returned to our facility and confirmed delivery of all parcels. If you don’t immediately see your parcel please check your mailbox, check with roommates/family members to see if they took the package in, and take a look around your entrance as we may have left it in a secure spot out of view.
If you still cannot find your package, please contact us at store@hardpressed.ca as soon as possible with your name and order number and we will look into this for you.