With every policy you sign up for, you must take reasonable precautions to maintain your pet’s health and to prevent any illness, injury or loss. This means you must arrange and pay for them to have an annual dental examination and general check-up (including vaccinations) and follow any veterinary advice given by a vet in order to prevent oral disease. By continuing with these regular check-ups, this shows us that you have played your part in caring for your pet, so we can play ours. If you fail to have a dental check and follow any veterinary advice given at the time it may affect a claim for a dental-related condition. The only exemption are some of the exotic species.