You may suspend or resume your subscription at any time. If you suspend your subscription after 11:59 PM ET on the day before your Processing Date, then the hold will not take effect until your next scheduled order. Sign into your account on Duncraft.com. Go to "Your Account" page and click on "AutoShip Orders" in the Account Management section. Click on "Suspend" on the top right corner of the AutoShip section. Log back in and click on "Resume" at any time to reactivate your subscription. You can also contact our Customer Care team at (888) 879-5095, send an email to info@Duncraft.com, or use our Live Chat service. We're available Monday-Friday from 9:00am-5:00pm ET.