Present a completed Department of Transportation Service Animal Air Transportation form at the ticket counter or gate on your day of travel. It should be dated on or after the date you purchased your ticket. If it’s incomplete or missing, the animal may be denied transport. A service animal vest, harness, ID card, or registration will not be accepted in place of the form as the sole indication an animal is a trained service animal.
If an animal does not meet the qualifications to travel as a trained service animal (e.g., if it’s a therapy animal), it may qualify to travel as a pet for a fee. See our Pet Policy for details.
You’re responsible for researching and complying with the animal travel and acceptance laws, requirements, and/or procedures of each location on your itinerary. See more information for travel to/from Hawaii, Puerto Rico, or international locations.