Any orders canceled prior to or during shipment may be subject to a 5% order cancellation fee. If you wish to return your purchased item, you may do so within 30 days of delivery. All returned items must be in unused, brand-new condition, and with its original packaging and labels.Please return the products at your own cost, using a trackable shipping method and keep your tracking number in case the package is lost in transit. If you need to cancel the order and ask for a refund, please contact us at: support@sumarpo.com for help, be sure to provide your order number and any other relevant information to help them identify your purchase.The money will be refunded to your original account after we receive the products.Please refer to the return&exchange policy for detail if you still have any questions.