Don’t panic! Usually if a code isn’t working, it’s because the terms of the promotion have not been met, or because there is already a discount applied to your order (score!). Offers may not be combined with any other coupons, discounts, offers, or promotions. Coupons are only valid on full-price items. If the requirements are met and the code is valid, you shouldn’t have a problem, but please contact us if you’re still experiencing issues.