OutcomeWith the example of an email handover you will learn how to first create the handover, then create a specific module to connect to a specific solution.How ToFirst you need to create a handover (CRM/Live Chat integration, Email Inbox or Phone number)Then you have to create a moduleFind the solution that you want to connect the module to. Then drag and drop the module to that solution Your browser does not support HTML5 video.Additional Resources Make your life easier by copying the modules by clicking on the  (copy icon) on the modules overview. Like that you don't have to adjust the button texts to your tone of voice every timeHere your also find more information about the different elements of a conversation with the chatbot