Sometimes you will need to cancel a member's subscription. Maybe they're not a good fit, or you're going in a different direction. No matter the case, it's easy to do. In this article:Canceling a subscriptionCanceling a subscriptionStep 1: Click Audience and select Everyone from the drop-down menu. You'll be taken to a screen that looks like this:Step 2: Search for the person's email address using the search bar or click directly on the person's name whose subscription you'd like to cancel.It will open the customer's details:Step 3: Click on the three dots next to your Community name and click "Cancel subscription...":A pop-up will appear where you will need to check a box that says, "I have read and understand the repercussions." To cancel their subscription immediately, click on the red Cancel subscription button. This will end their subscription immediately, and your customer will receive an email to let them know their subscription has been terminated.They will immediately lose access to any products and the community.In case you need any help, please click the chat icon in the bottom-right corner, or reach out by email: hello@podia.com