ScopeIntended Audience: White Label PartnersThis article outlines how white label partners can request new DIDs (phone numbers) for voice or fax. Channel or direct clients should contact Client Success for new numbers.RequirementsReseller IDQuantity of DIDs and the desired area codeNOTE: Area codes are limited to availability. It's recommended to note a secondary area code if the preferred one is not availableType of DID needed (Voice, Native Fax, or mFax)Submit a RequestTo submit a request for new DIDs, email the porting department with the below information.Quantity of DIDsDesired area codeYou may also specify the exchange or rate center, however, this is limited to availability and not guaranteedType of DID (Voice, Native Fax, or mFax)If multiple types are needed, make sure to note the quantity of each typeAny additional services needed like CNAM or SMS and quantity of those services Sample DID RequestI would like to request 3 Voice DIDs and 1 Native Fax DID in the 407 area code. If possible, please use an Orlando exchange. Please also enable SMS and set the CNAM "Nifty Widgets"  on all 3 voice DIDs.What to ExpectNew DID requests are typically processed within 24 hours. All voice and native fax numbers will be moved into the WLP's DID Holding domain. mFax numbers will be assigned to the WLP's reseller account. White Label Partners may then route the DID as desired. Under no circumstances will the porting department assign numbers to a different domain or account.