Faults Bailey Mae guarantees our wefts to be free from faults. All wefts are quality controlled in our factory and in Bailey Mae HQ before being shipped to the salon. Should your weft arrive faulty or damaged, Bailey Mae will replace the order within 30 days of your claim. Bailey Mae requires any faulty/damaged wefts to be returned for assessment. This guarantee does not cover damage caused by general wear and tear or neglect of your client. After installation Wefts should only be installed by a trained stylist and worn under the conditions specified in our care card. Please familiarise your client with the care card and emphasize the following to guarantee excellent results and longevity of the weft. Avoid Excessive pulling or forceful brushing - Both may result in shedding, weft to pull from stitching and weft to slip. The use of home dye kits The removal of the weft without a professional - this may result in the loss of clients natural hair.