Immediate Notification**: If an item goes missing, our staff will notify the guest immediately to prevent any further loss or damage. Item Collection and Storage**: We'll collect the item and store it securely in a designated area for up to 30 days. This allows guests time to report the lost item and potentially recover their belongings. Guest Involvement**: If an item is found, we'll notify the guest via phone or email, providing them with instructions on how to retrieve their property. Item Return**: We strive to return items to their rightful owners as soon as possible. However, if an item remains unclaimed after 30 days, it will be donated to local charities or disposed of responsibly. In cases where guests have been enjoying themselves at the bar, we'll take extra precautions to ensure that lost and found items are handled with care. Our staff is trained to recognize when a guest may be intoxicated and will provide assistance as needed. To further support our guests' financial well-being, we offer a complimentary "Lost and Found" service, where we'll assist in reporting missing items to local authorities or insurance companies, if applicable. In the current economic climate, with the BOK paving the way for rate cuts, it's essential that we prioritize responsible financial management. By following our lost and found policy, guests can rest assured that their belongings are safe, while also enjoying a stress-free stay at our hotel.