We will only release tickets to the person who bought them. Please plan for this, as we will never make exceptions. If someone is buying your tickets for you, plan to have them present to pick them up. Tickets are never transferable until the cardholder as secured tickets and then the cardholder may share the tickets with whoever they wish. If the cardholder cannot pick up the tickets, they will not be released to anyone else and you will not be reimbursed for the cost of the tickets. If this is the case for you, we suggest you request for a cancellation and refund to the cardholder and you may sort out internal transfer of money so that you can buy your own ticket and save the trouble.