We will try our best to figure out what happened, but unfortunately we are no longer in control of your package once we drop it off with USPS. Here are some things you can do to try to get your package in hand: - Check with neighbors and household members to see if they received your package - Check with your postal delivery person and let them know the situation - Wait a few days (sometimes things show up late!) If you can still not locate your package after following these steps, then you can file a claim with Route if you purchased Route package protection at checkout (please contact Route through your order confirmation email). If you did not purchase Route, then please file a claim with USPS.