Upon testing, if the product is found to be operational, then the product will be considered NTF and the customer will be responsible for all shipping charges incurred during the RMA process.
All items returned under an RMA will be repaired, or at the manufacturer’s option replaced with either new or factory refurbished parts. If a returned product is determined to be damaged or misused, it will be handled according to the out-of-warranty policy. All repaired or replacement parts will have successfully passed the appropriate manufacturing quality assurance test procedures. These are the same tests that are utilized to verify "new build" parts by the manufacturers. Out-of-Warranty repaired items will carry a warranty as specified by the manufacturer.