We understand that things happen so….
If you are unable to attend the course you have booked into you can transfer your booking to another staff member or colleague prior to the start of the course. Just let us know. There will be no charge.
However, if you need to cancel or postpone your course (and can't find a replacement):
•    More than 10 business days notice, there will be no charge. We will look to find another suitable course or you will receive a full refund of your payment.
•    Between 5-10 business days notice, 75% refund of the full course fee or 75% credit can be applied to a new course
•    Less than 5 working days notice, 25% refund of the full course fee or 75% credit can be applied to a new course.