Whenever a sub-processor is to be appointed, the customer must be informed and provided with relevant information (eg who the sup-processor is and what processing they will undertake). The customer then has 30 days to object to the appointment. If the customer objects to the appointment of a sub-processor, the supplier and customer should work together to make commercially reasonable changes to the provision of the services, which avoids the use of the sub-processor. If an agreement cannot be reached within 30 days, the customer is allowed to end: the entire master services agreement the specific order in question (ie an order under the master services agreement, leaving the master services agreement in place)