You can change the value for the Message History in ReachUC Settings so that your received messages will be retained after an install/reinstall/reset.  To set this feature follow the steps below:Go to your ReachUC Settings under Manage PBX in your dashmanager.Load your reseller, domain, and then the subscriber whose settings you would like to change. Note: If NO Subscriber is chosen, the setting will apply to the whole domain and if NO Domain is chosen, the setting will apply to all the domains under your reseller account.In the table, look for Message History.Click on the pencil icon to open the Edit Settings Value dialog.Click on Define override value and input a value between 0-180 for the Override Setting. Set to 0 for no message history.Click on the Update Value button to save the changes.Revert SettingIf you want to revert back to the domain’s default setting simply click on the curved arrow at the end of the Message History setting.Note: If NO Subscriber was chosen then the domain’s override will revert to the reseller’s default setting.