We require three hours notice to make a schedule change.  We can work to accommodate any request however there will be charges added to the reservation if it impacts our driver schedule and results in a shuffling of our schedule to accommodate your request. Any schedule changes/delays made within three (3) hours of the scheduled pick-up time for hourly service will result in wait time charges starting at the original scheduled pick-up time. Or if the vehicle is scheduled for another service call and we must send another vehicle to accommodate your new pickup time – the reservation will be considered cancelled with cancellation charges, and a new reservation will be generated for the new vehicle. Reductions in the amount of hourly time requested or vehicle size ordered are NOT permitted once a reservation has surpassed the permitted cancellation time.