We understand that bugs can occur, and we prioritize fixing them as quickly as possible. If you encounter any issues, please email us at tech-support@trysuji.com or use our Chatbot to create a support ticket. When reporting a bug, be sure to include the email address associated with your Suji app account and provide detailed information about the actions you were trying to perform and the results you experienced. If the issue is hardware-related, please provide your Suji serial number(s). This will help us resolve the issue more efficiently.