For any changes or cancellations, just reach out to our customer service team. We're here to help!
You have the flexibility to make changes to your order before it ships. This includes:
Order Cancellation: You can cancel your order free of charge.
Change of Address: Address changes can be made without any additional cost.
Replacements and Exchanges: You can request replacements or exchanges for items within 30 days at no extra charge.
After Shipping: In the event that your order has already been shipped, modifications might not be possible. However, you can:
Order Cancellation: If your shipment is in transit, you have the option to reject the package upon delivery, and this will be free of charge.
Change of Address: Changing your address after shipping may incur a fee of $18. If you are unable to update the address and the package is undeliverable, you can also reject it without any charge.
Replacements and Exchanges: You still have the flexibility to request replacements or exchanges within 30 days after receiving the item, and this service remains free of charge.