Once kits are registered, Fagron Genomics US receives a valid sample at the lab, and all required forms are completed and delivered successfully, we expect an average typical lab turnaround time of 5-7 business days to generate a report to the Provider’s Account via the Provider Portal, or in the case of direct-to-consumer orders, via their DTC account they created when registering their kits. It’s important to note that Fagron Genomics US can’t account for outside variabilities such as shipping times, invalid samples, incomplete forms and questionnaires, etc, although we do our very best to communicate and help resolve these issues where possible.