If you have RCN cable, review your channel list to make sure all the channels you subscribe to are marked with a yellow check. Compare the channel list to the list of channels in your cable subscription. The TiVo Premiere requires a CableCARDTM decoder. Contact RCN and make sure that all of the channels in your cable subscription have been activated on the CableCARD. Check the Guide Options. Press GUIDE to display the guide, then press ENTER to display Guide Options. If filtering is on, try turning to filter off. Make sure the guide is set to display a channel list that contains the channel you want to view. Select ‘Channels’ from Guide Options, then select a channel list.