If the payment was declined at checkout and you did not receive a confirmation email from us, then your order did not go through. Don't worry, it is normal for the charge to show up in your account as pending even if it didn't successfully go through. Please wait a couple hours then check back again and the charge should be lifted. We recommend you double check the information you provided at checkout and try to place the order again. Let us know using the form below if you have any questions or issues and we will take care of you.