When you try to order from our website and receive this message, there is a simple fix. A notification of "AVS Failure" when you are trying to purchase means the billing address does not match the address on file with the credit card. This can be easily fixed by double-checking the address to make sure it is correct. Make sure to use the same exact address you use thats shown in your bank statement or bank profile.  Make sure the zip code is only 5 digits long and does not have the additional 4 digits at the end of it. This can also cause this issue. You may see apending transactionlisted on your credit card company's website, and they may place a temporary hold on the transaction amount, which should drop off within 1-3 days. IMPORTANT:Every time you re-attempt the charge, your card issuer will place another temporary hold on the card. It is best to check the things below and call your card issuer before trying the transaction again. Things to check:1. Verify the address is setup correctly with your credit card companySometimes the bank or credit card issuer may have an old or incorrect address entered in their system. If you moved recently, updating a mailing address will ensure credit card statements reach the new address, but that’s it; the billing information for the card isn’t automatically changed. The cardholder will need to contact the card issuer to make sure the billing address used for verification is up-to-date. 2. If the billing address is a P.O. BOX, contact the card issuerP.O. Boxes can often cause issues if they are set up incorrectly in the bank's Address Verification system. It’s considered a best practice for the bank to truncate the “P.O. Box” and simply verify the numbers provided. But not all issuers do that, which results in mismatches of “123” and “POB,” for instance. To fix these errors, the cardholder will need to contact the bank or credit card company and inform them that the billing address is entered incorrectly for verification purposes.