Hard drive evaluations necessitate the involvement of trained data recovery engineers who must devote considerable time to analyzing failures; some companies charge a fee for this service. For standard cases, we provide free quotes because we recognize that no two cases are alike. If your case is not recoverable or if you decide not to pursue data recovery after receiving a quote, we do not believe you should be penalized in any way. In this way, you, the customer, are not exposed to any risks.