The 3 elements of corrective action are as follows:
Problem identification – this involves clearly defining the problem or non-conformity that needs to be addressed.
Root cause analysis – this identifies the underlying cause or causes of the problem. It involves thorough investigation of factors that contributed to the occurrence of the problem.
Corrective action plan – the plan outlines the specific steps to be taken to address the identified problem. It should also clearly state responsibilities, timelines, and necessary resources to resolve the root cause of the problem.