At first, some of your big customers may seem to be pushing down some heavy requirements, but once their vendor certification or compliance department understands the scope of your Concord Compliance program things should settle down. Using the external compliance reconciliation (ECRs) functionality of our Practical Compliance Automation platform goes a long way towards helping your large customers understand that you are serious about meeting their requirements. ECRs provide an element-by-element tie out from your customer’s or partner’s compliance program to yours and provides a place to spell out mitigating controls that Concord Compliance has helped you develop to meet their requirements—requirements that may be appropriate for a 40,000 employee organization but, without an ECR, could crush your small company.