MonoPrice-branded items may be returned FOR ANY reason WITHIN 30 days of purchase. Products FROM third-party companies may be returned WITHIN 14 days. ALL RETURNS REQUIRE an RMA number. Request an RMA FROM the My Account AREA of the website, THEN SELECT whether you wish TO receive a replacement product OR a refund. You are responsible FOR ensuring the items are packed AND shipped safely. Returned products must include ANY original cables, accessories, manuals, AND product packaging.