The monthly charge for your fibre service is RMX/mth. The formula for total backdated charge is RMX/mth X the number of months of unbilled fibre service.
You may refer to our SMS to you for the month when the issue started and total backdated charge amount.
To check the backdated charge in your bill, please refer to Other Charges and Maxis Family Plan – Fibre backdated charge in your April bill statement.