Once you have placed your order, you can download and save it in PDF format or as Mobile Ticket. In addition, your ticket will be sent to you by e-mail. You should receive that e-mail right away, but in some cases it may take up to 24 hours after you place your order. Very occasionally, e-mails may be caught by the spam filter of your mailbox. Please check your junk folder or contact your administrator. It may be that you entered your e-mail address incorrectly when filling out the customer data. If this is the case, please contact the transport logistic ticket service at:: ticketservice@messe-muenchen.de