If your internet goes out, your battery dies, or some other act of God keeps you from completing a session, we can usually make a video of the session available, so you can see what you missed. In some cases, we are unable to issue training certificates when this happens. If the technology fails on our end, we will reschedule the session as soon as possible and/or make a recording of the session available to all registered attendees. In years of providing live on-line trainings, this has only happened a couple of times.