Delivering negative news can be difficult, challenging and stressful to even the most seasoned communicator. Learn inside secrets Karen has shared with hundreds of executives to help them develop and deliver difficult messages to build goodwill and protect their hard earned reputations.In this hands on session, you'll learn how to confidently turn negatives into positives and maximize results during the toughest of times. An advisor to newsmakers and dozens of Fortune 100 companies across the globe, Friedman’s no-nonsense tips and techniques will give you the skills and confidence and to say and do the right thing to shine in the spotlight.