Once you have selected a 3PL company to handle your shipping logistics, it’s important to continually measure for performance by looking at different KPIs. One shipping KPI includes the rate of returns due to shipping damage or error. This KPI ensures there is a continued focus on shipment quality and accuracy. Another important shipping KPI to track is on time delivery. This KPI provides insight into whether or not there is a bottleneck in the current fulfillment process that needs to be addressed to provide maximum efficiency.