We are very strict about and constantly monitor the items we offer for your child(ren). Our company is registered withwww.recalls.gov, and we are notified if an offered item has been recalled or a claim has been filed against a certain and/or relevant product. If we receive an email about one of our products, the item is immediately removed from our website and investigation of alternative options is performed. If you receive an item in poor condition, or an item breaks while in your care, please notify us immediately. Failure to do so will result in a replacement charge being applied to your credit card for the damaged item.