We apologize for any inconvenience. If you haven't received your order yet, here are a few things you can check:UK Delivery - Orders sent within the UK usually arrive within 1-2 working days after the shipping date. However, in some cases, it may take a bit longer. We ask our customers to kindly allow up to 10 working days as Royal Mail considers an item lost after this time. You can check Royal Mail's policy on lost items by following this link: Royal Mail’s policy for lossInternational standard airmail delivery - Orders shipped internationally may take 7-21 days to arrive, and there may be a delay at customs.Delivery address- Please double-check that the address you entered is correct.Check with your neighbours- If your order was delivered to the wrong address, please check with your neighbors to see if they have it.Deliveries to apartment blocks or offices- If the delivery address is located in an apartment block or office, please check with reception or neighbors/colleagues to see if they have received it.Please let us know if you still haven't received your order after checking these things, and we'll be happy to assist you further.