In the event that your account does not receive the welcome bonus: Verify that all of the bonus conditions have been met by carefully reading over them to make sure. Verify that the deposit is complete and that the appropriate minimum deposit was made. Verify that you correctly input any bonus codes where applicable. To resolve the issue, the user must contact UWin Sports' customer service department via phone, email, or live chat on the website. Kindly provide them with some general information regarding your registration and deposit so they can assist you more efficiently.