An MSP is your trusted advisor and in order to be your trusted advisor, they need to have the proper tools to keep your business running seamlessly. A trusted MSP will be using a combination of RMM, PSA, remote management tools, and various add-ons to ensure top-notch security preventative measures. Oftentimes, an MSP that wants to best serve their clients will eliminate clutter and stick to an all-encompassing tool such as Atera so they may get to everything they need on the dashboard. These assets include monitoring and alert measures, communication tools, CRM, Antivirus services, backup services, the ability to remote into your device, and much, much, more!