World Creatorz does not offer refunds, but we do offer returns for size exchanges only.If you would like to exchange your item you can do so within 14 days of you receiving your order. The exchange item has to be in it's original condition, free of odors, unworn, and unwashed without body order or fragrance. If we don't have that item and or size in stock that you would like to exchange then you can receive another item of the same price, exchanges on limited releases and on exclusive items are not guaranteed. Please note that you are responsible for shipping your size exchange to us, and we will cover the shipping back to you. If your item is damaged, or you received the wrong order please contact us within 2 business days World Creatorz will cover the return shipping. Please ensure that your order is correct before checking out. If you have additional questions please contact us at info@worldcreatorz.comUnfortunately, we cannot accept returns on sale items gift cards, mask, or stretch bracelets.