Security comes as standard with Salesforce Service Cloud, trusted by over 150,000 businesses globally. Salesforce has integrated many security tools into each product, as well as effective procedures in place to ensure the safety and security of its users. Two-factor authentication and identity verification ensure only those supposed to have access, do. Once in the system user roles and permissions can be given to different members of staff to ensure users are not seeing anything they shouldn’t be.The Cloud itself provides the security of avoiding disasters from break-ins and malfunctions that can happen when data is stored on location. Data and access is often closely monitored by high level security to prevent unauthorised parties from viewing or copying any data held there.Salesforce allows users view real time updates on data security and performance on the Salesforce Trust Community. Users can see details of each Salesforce product and the corresponding security status for peace of mind and complete transparency.