All our bathroom lever handles have a fixed thumbturn. This means that for some bathrooms, the handle will be pointing in the wrong direction when positioning the thumbturn on the inside of the door. Don’t worry, as this can easily be changed by finding the washer/Circlip on the back of one of the handles and using a pair of Circlip pliers to remove it. At this point, you should be able to turn the lever to your desired position and return the washer. If you’re still confused, please get in touch with us and we’ll do our best to help you.