You bear the costs associated with returning an item in the event that you regret a purchase - even if the item was initially purchased with free shipping. You can follow the instructions included in your package.
Here you can, upon presentation of an invoice, exchange, make a complaint about or return items purchased at the webshop.
The shipping prices for returns are as follows if you use the enclosed return label: 7.95€
Returns and complaints
If you have purchased an item on the webshop that despite our quality control still gives rise to a defect complaint, you will not bear the costs associated with the return. When returning a defective item, you must send it back to us using the return label that was included in the package as well as a completed return slip.