If an item is missing in your shipment, please email us at info@kellyhughes.com with your order number and details of missing item.
If you received an item that is incorrect, we will replace that item at our expense. Please notify us within 10 days of receipt.
If you receive an item that is damaged, please notify us within 10 days of receipt and send a photo of product and packaging to info@kellyhughes.com.
We make every effort to ensure the quality of our products, however, occasional minor flaws represent the hand-made nature of our products.