Once you purchase the NEON EDU subscription plan, you’ll be automatically charged monthly or yearly based on your subscription until you cancel the subscription before the renewal date. It offers an easy cancellation policy. You can cancel anytime through your account but keep in mind that there is no refund on the termination of your subscription. However, you can use the paid service until the end of the term you’ve paid. Once you cancel, all the archived data will be deleted within 30 days.