ORDER ACKNOWLEDGEMENTOnce your order has been placed, we will send an email acknowledging both your order and the sale price. This email will also include the contact information for the team handling your order.REVIEW, CONFIRMATION AND UPDATESThe team handling your order will review your order to verify your items. A sales consultant may contact you to discuss your options that may not have been available online.DELIVERY SCHEDULINGOnce your pieces are available and processed (which is usually done the same day of the order), our team will arrange delivery! We strive to deliver at your convenience and usually have several days of the week on which we regularly deliver. One to two days before scheduled delivery, your team will provide a 3 hour window for when you can expect your furniture. Due to complicated delivery schedules, NuvoItalia is not able to guarantee a specific delivery time. At your request, however, we will gladly contact you an hour prior to scheduled delivery.