According to Gardner White Help Center, you may track your delivery or service call at gardner-white.com/customer-service/delivery-tracking. No more details are provided.
It is also stated that you should contact Gardner White Customer Service if you need any assistance with your order. You may try to reach out to their customer service representative:
by phone at 586-77*-8853 (corporate office) or at 248-481-2200 (service and deliveries);
by mail at
4445 N. Atlantic Blvd. Auburn Hills, MI 48326
Gardner White Customer Service is available
Monday - Saturday from 10AM to 9PM
Sunday from 11AM to 7PM