Changing sizes is something that apparel companies will forever have to deal with. With that being said, as long as the item is brand new without being worn, without stains, without damage, etc, we try to make our process as seamless as possible. STEP 1: Locate your order # that goes together with the product. STEP 2: Locate the Returns/Exchange Portal and start the quick process to get that item swapped out to your size preference.