Certain heavier items, like beds, cupboards, cabinets, dressers, TV/entertainment centers, or items such as antiques or breakables, are against our policy to move.
In most cases (but not all), we can and will move couches, tables, chairs, and other items. Under certain circumstances, such as heavy furniture or limited space, we reserve the right to refuse. Under those guidelines, we do our best to accommodate each customer. We can (but not necessarily will) make exceptions with explicit permission or help.
In most cases, we would like as much furniture as possible moved before arriving. However, we do understand that isn’t always possible. Generally, our pricing is such that furniture moving is included, but we do reserve the right to charge more if it adds to the time and labor on a particular job.