A virtual assistant (VA) is a universal role that is provided to many businesses across the globe. However, at Officium, we do not like to use the term “VA”. We prefer the term “Offshore Operational Staff”   The staff that we provide, there is nothing “virtual” about them. They are real people with real skills, real dreams and aspirations.   A freelancer is an individual who works on a project basis, offering services or skills to clients on a temporary or contract basis without being bound to a long-term employment contract. Our OOS are our employees, ensuring that they have a continuous stream of income, saving you from being deserted. Freelancers are self-employed and are not affiliated with any company or organisation, and they typically work remotely from their own workspace, providing their own equipment and resources to complete their work. As our staff are employed by us, we provide them with all of the equipment and resources, giving them the ability to work confidently from home.   Freelancers are responsible for finding their own clients, negotiating their rates, and managing their own projects and schedules. With our staff, we provide them with the clients, on a fixed rate basis and we support them in managing their projects and schedules, ensuring you get reliable staff.   Virtual assistants are normally freelancers that split their time between multiple clients. You receive a lack of dedication, communication, and security data risk. However, with Officium, you have staff that are dedicated, with great communication and no risk of data loss.   Officium’s services provide much more support for businesses than a typical virtual assistant. We have contingency plans in place for absences and annual leave. We provide multiple levels of communication to ensure your business always operates as usual. Your business continuity is valuable and we help you to protect that.