There is no cancellations or refunds on tickets. If you request a change of of arrival date or time, please follow these directions.
In order to change your tickets, you must do the following.
Make sure you are not within the 24 hour no change period.
Re-purchase the tickets you want.
Send us the transaction ID for the new tickets and request a refund for the previous tickets including the old transaction id number.
This request MUST BE COMPLETED 24 hour in advance of the attendance date for the old tickets otherwise no refund will be granted.
The refund will be processed minus a 10% change ticket fee.
Festival tickets expire when the festival ends and can not be used during the year or for other festivals.