You can return the item within 30 days for a full refund as long as the item still has the REVOIR tag attached and it is still in the original REVOIR packaging. Request a return shipping label in the ‘my order’ section of your account or contact us if you require assistance. Consignment Service / Consigned Product - If the item is consigned or sold by a user of the site then we cannot offer a return (since we did not own the item). However, we want to help as much as we can. You can return the item as long as the REVOIR tag is still attached, and we will list the item for sale and only charge for postage and handling, without taking any commission. You will receive funds once the item is sold, of sale price less postage and handling costs. Contact us if you need further details.