Unopened and unused items that were purchased from www.madebymoft.com, www.madebychapter.com or www.moftukdistributor.com can be returned within 14 days of receipt. For details, please refer to our Return Policy.As soon as your returned item gets to us we'll issue your refund. Please include your full name or order number somewhere in or on the packaging for quick refund processing.Note:  If you purchased your MOFT from a location other than www.moft.us, contact that dealer for a refund.