Although we pack our goods securely against transport risks, sometimes they can get damaged in transit.
We kindly ask you to follow these three steps while receiving your order:
Please inspect the shipment for damages and take pictures in case there are any dents or scratches on a package.
Upon receipt please provide the forwarder with the information that there are any damages found.
Contact our customer service desk via order@rival4x4europe.com and send us photos of the delivered goods along with your delivery details. We will contact you and provide a solution.