Before pulling hours reports, it is advisable to check that the agents' registrations have been made correctly. When we have few workers inserted, it may be a simpler task to detect visually, but when the number of employees is greater, we can make use of this functionality of the tool that will save us many headaches.
To detect common time recording errors in a simple way. We log in as indicated in the first section of this Time Recording System Administrator's Manual and go to the "Time Sheet" tab.
From the "File" tab view, click on "Search for frequent errors":