We may collect personal information about you (such as your first and last name, mailing address, telephone number, e-mail address, credit card number), directly from you, when you use the Website, over the phone, by letter or email. We will only use and disclose your personal information for the purposes for which it was collected (or otherwise as required or authorised by law). This may include using your personal information for the following purposes: (a) to provide you with products or services and to personalise your experience when browsing the Website;(b) to undertake customer service activities, such as responding to any queries, comments or complaints you may have;(c) to administer the Website services, including processing any searches or requests for information about our products or services;(d) to maintain and develop our business systems, including testing and upgrading them;)(e) to enable us to monitor, review and improve our products and services and communicate with you about them;(f) for our administrative purposes and for internal record keeping;(g) to comply with relevant laws and regulations; and(h) for any other specific purpose which we notify you of at the time your personal information is collected. From time to time, we may also contact you for market research purposes or to provide you with information about new products or services or special offers and promotions. This may include information about our programmes, research funding, special events, donor and fund-raising programs. We will allow you to opt in before receiving any unsolicited content. If you do opt in, we will also give you the opportunity to opt out of receiving such direct marketing or market research content. If you do not want your personal information to be collected, please do not submit it to us. Please note that if you elect not to provide certain personal information to us, we may not be able to provide you with the services, products or information you require.