The reporting process starts with the injured employee. It is the employee’s responsibility to report the injury to their supervisor or the company’s designated representative. From there, according to OSHA, it is the responsibility of the employer to report the injury to the proper authorities, insurance and emergency contact (if necessary). This responsibility typically falls to an HR professional, a manager, or a health and safety committee member.
Your company should have a policy in place and provide subsequent training for supervisors on who, when, where and how to report work-related injuries. If there is any gray area regarding the specific procedures in place, revamp them to ensure clarity. Then make sure the new procedures are adequately communicated and the staff trained.