If your image and your artwork looks smaller than it should or is off center this is possibly because your image has an area of white space surrounding it. Our system will see white space as much a part of the image as the bits we think are important. The result is that our system will include any the white space as part of the image and it will look as if it was smaller than it should be and possibly off center. Some customers add space surrounding their design intentionally in order to control the size of the print on the item. If you require a smaller print, it is better if you mention in the special instructions box on the on-line designer the actual size in centimeters you'd like the printing.