If your doctor's appointment is more than 10 miles one way (20 miles round-trip) from your home, then you are entitled to mileage reimbursement. The reimbursement rate is modified each year, but it is currently at 56¢ per mile. If you do not have transportation or a way to get to your appointment, then the insurance company must arrange for a car to come to get you and take you to the doctor.