Once you've registered to get a smart meter, we'll email you as soon as we've got slots available to install it for you. If you've not booked in within three months of being offered an appointment, we'll assume you don't want one anymore and remove you from the draw. Though we're installing thousands every month, we don't always have space available right away, so of course if you haven't heard from us to book an install just yet, you'll stay in the monthly draw while you wait.