Collecting the tickets that you booked online at the station is easy
When buying your ticket online, select the option to collect your ticket from the station.
Please avoid using virtual payment cards as these cannot be used to collect the ticket from the self-service machine.
When you arrive at the station, use the self-service machine to collect your tickets – you’ll need the collection number and the physical payment card that you paid with. Virtual payment cards cannot be used to collect your ticket.
If you paid using PayPal, Google Pay or Apple Pay you still need a payment card in your name and the booking reference to retrieve your ticket(s) from the self-service ticket machine, however, you can use any credit or debit card.
If you do not have a credit or debit card, you will be unable to collect your booked ticket(s) and you will be required to purchase a new set of tickets in order to travel