You can get a claim for parents under the mediclaim policy in two ways - cashless claim and reimbursement claim. Here are the steps to avail of the cashless facility: Select a network hospital for cashless medical treatment, Duly fill and submit the pre-authorization form at the hospital TPA desk, along with ID proof of the patient, The hospital will send us the documents, Our claim management team will verify the documents. It may raise a query if required, The claim management team will share an approval letter, Here are the steps to avail of the reimbursement claim facility: Fill the reimbursement claim form and attach all the required documents., Submit the form to us and share the required documents., The claim management team may raise the query., Once the documents are verified by us, you will get an approval letter from the claim management team., After approval, the hospitalization expenses will be reimbursed up to the sum insured.