Almost all companies, from big enterprises to small e-commerce stores, use live chat software to engage with their customers more and provide a better, faster support service. It’s very easy to see why. Live chat is accessible. It doesn’t require visitors to search for contact details all over a website.
It offers an instant connection to a real person. This way, it resolves customer issues rapidly without making them wait to connect you via email or a phone call. Companies can leverage the data collected through live chat to assess customer satisfaction and take the required action accordingly.
And most of all, live chat helps support teams manage all messages coming from different channels in a single space. With Free Chat Popup, you can resolve all customer issues and answer their queries on desktop or mobile so that you can keep supporting and managing even on the go.