If you have recently selected a new deal but you have come across a better deal, you can cancel within the first 14 days. This is called a cooling-off period. You will not be charged a termination fee.
Broadband contracts are usually 12, 18 or 24 months. If you’re tied into a contract you will be liable to pay early termination fees. Many providers will charge a monthly fee for cancelling your broadband contract early. For example, if your monthly termination fee is £10 and you have 6-months remaining on your contract, your full termination fee will be £60.