We use Global-e, a trusted global e-commerce vendor, for international shipping. How duties, taxes, and other customs fees are treated is dependent on the shipping country. Please confirm the information regarding duties, taxes, and other customs fees on the checkout page before you place the order.
Deliveries to some countries are shipped without having to pay additional duties and/or taxes. This means you will not have to pay these fees separately when your order product arrives.
In most countries, you need to prepay duties, taxes, and other customs fees at checkout. HINOYA Online Store guarantees you will not be required to pay any additional cost on delivery when you prepay these fees at checkout.
In some countries, you have to pay duties, taxes, and other customs fees upon delivery. This means you don't prepay duties, taxes, and other customs fees at checkout so you need to pay for those upon delivery. If you refuse to receive your order products upon delivery and those are returned to us, you will be responsible for the shipping costs of the round trip.
For more information regarding duties, taxes, and other customs fees, please look over 【Shipping (Outside Japan】.