With many clients we have facilitated individual coaching, group coaching and facilitated workshops both in online and offline formats for building people management skills, supervisory capabilities, role modelling, mentoring, guiding people development and the like.
For a global IT company, we have successfully run over 8 cohorts for People Manager Program panning over 150 managers across new & experienced people managers and multi geographies like US, Argentina, India, Australia, Mexico. This is ongoing program as we continue to deliver for next set of cohorts. The needs of the group were arrived at through various stake holder discussions which also made us aware of the culture, current needs for people managers to step up and take this learning journey. The organization was also going through an acquisition and the program was extended to others giving them a common language to indirectly integrate cultures.
Each cohort was designed to become aware of and experience deep people connect skills and build outer and inner capacities. The capacity building was largely focused across organization, leadership, team, and execution.
We had built within this intervention a process of program feedback to focus on continuous improvement of our format, content, and delivery. The top 3 most appreciated modules were leadership presence, managing conflicts and giving & receiving feedback & feedforward. And others were enhancing quality of relationships, deeply listening to stakeholder needs, impactfully and compassionately communicating, art of delegating and getting work done, coaching for people development and guiding meaningful careers, inspiring collaboration in teams towards business success, and setting goals that matter.
For a six-month experiential program to be engaging and successful needed a design that has a balance of knowledge and application, blended approach to learning in the session and in between sessions. We appreciate the efforts of our training partners in the organization who were open to ideas and worked through so many of them to make this program valuable and integrated for their people managers.
These sessions were online and enabled participant learning via a combination of – practices for application, leadership experience sharing, miniature being in the present moment practices, baseline reflection, reporting manager touch points for setting learning goals & sharing progress, peer learning and complimented self-paced learning. This is a powerful mode of building leadership skills over time to imbibe and internalise.