Most of the time, our customer support team is able to handle most enquiries without interrupting our editing staff while they are hard at work. Additionally, to ensure all communication regarding orders and customer support is secure and visible to management, we don’t give out direct contact details for our editors.
Please contact customer support if you have an order currently with an editor and have something to discuss regarding your manuscript.
Our customer support team can assist with most enquiries, and pass on any pertinent information to the editor when necessary.