WhatsApp Business API enables organizations to interact with each other, their customers, and their employees. The WhatsApp Business API is used to make it easier for organizations to work across multiple platforms. It also includes many features such as tracking user activities, quick response, and optimization of resources.
WhatsApp Cloud API has similar features to WhatsApp Business API. WhatsApp Business API is hosted on on-premise servers, while WhatsApp Cloud API is hosted on Meta’s cloud servers.