Switching is easy! Just: 1. Give our friendly customer service team a call on 134 478. 2. Let My Aged Care know and ask for your referral code to be reactivated. 3. Inform your current home care provider. 4. Start getting home care services from IRT when your previous arrangement ends. You’ll be issued with a final statement from your old provider and your unspent funds will be transferred to your new account with IRT. Learn more.