You will receive a confirmation email once your order is ready for pick-up. Most pieces will be ready for pickup within 10-15 business days. Ready To Ship items will be ready for pickup the next business day. If your order contains both made to order and Ready To Ship items, a confirmation will be sent when the entire order is ready. Order Pickups must be accompanied by your confirmation email to collect your order. Please pick up during business hours within 20 days of your order. Our store hours are linked here. (Appointments are no longer required for order pickups!)