Once the product leaves our facility there’s nothing we can do on our end to intercept. Customers can call the USPS with the tracking number and see if they can correct the zip code while it’s in transit. We have found that calling the local USPS office where the package is *stuck* is the best way to reroute it. You can do this by googling USPS + the zip code of the office where the tracking says it is.
You can find your tracking number by logging into your account and locating your latest order or off of the shipping confirmation email you received.