Good question. The best way to begin answering your question concerning pay out of funds concerning your home that was damaged is to carefully review your insurance policy for it in that it controls the obligations owed to you by your insurance carrier and vice versa in the absence of conflicting state law.If there is no language in your insurance policy concerning the beginning of the repairs on your home, you need to contact your insurance agent to determine the estimated start date and confirm all in a follow up letter or e mail keeping a copy of such for future reference.It seems to me that there is an internal issue with your insurance carrier delaying the start of the repairs on your condominium.Good luck.