Home delivery (Taiwan main island)The goods you ordered on the Windmill Wellness website will be delivered by HCT Logistics. After the order is placed, Windmill Wellness will schedule delivery as soon as possible; however, the actual delivery process and time will be subject to HCT Logistics' arrangements. If the goods are delayed in delivery, please contact Windmill Wellness customer service as soon as possible. We will do our utmost to assist you in contacting the home delivery personnel and tracking the actual delivery status. Convenience store pickup (Taiwan main island / outlying islands)The goods you order on the Windmill Wellness website can be picked up at FamilyMart / OK Mart / Hi-Life. After the order is placed and the payment is made, Windmill Wellness will arrange delivery as soon as possible. If the goods are delayed in delivery, please contact Windmill Wellness customer service as soon as possible. Delivery areas Home delivery: Counties and cities across Taiwan main island. Delivery to outlying islands: Please contact Windmill Wellness customer service and we will confirm whether we can assist with delivery based on the actual delivery location. Delivery schedule After an order is placed, the goods will be shipped within 3 working days. If there are any shortages or delivery problems, you will be notified separately. The delivery times for the main island of Taiwan are mainly arranged by logistics personnel. If you have any special requirements for delivery, please be sure to state them in the notes field of the order. Please also ensure that your contact number is available so that the home delivery personnel can reach you. Delivery fee The delivery fee within the main island of Taiwan is NT$150. Free shipping is available for orders over NT$2,000. For outlying island areas, please contact Windmill Wellness customer service first. Quotations will be made after evaluation based on the actual shipping location. For overseas regions, please refer to the Ordering From Overseas Instructions. Shipping progress inquiry You may go to the Members Area to obtain the freight order number of your order, then check the progress at the following URL.https://www.hct.com.tw/Search/SearchGoods_n.aspx You may also contact Windmill Wellness customer service directly and we will assist you in checking and tracking the delivery status.