In case of a problem that you come across in Keno while playing with BC.Game, then their support should be contacted at once. The easiest way is through emails or the live chat enabled at their website and their mobile application. When contacting support, please have account details ready and be prepared to discuss what the issue is all about. We need to assist you in the fastest and most effective way possible. For further useful information, always refer to the ‘FAQ’ or ‘Help’ section on the website—here, the most common trouble cases with their solutions are covered.