We want you to be completely satisfied with your purchase, but we understand that sometimes things don't work out. Here's our return policy:
Earrings
 Earrings are a personal item and for hygiene reasons, they cannot be returned. However, if your earrings arrive damaged or defective, don't worry! We'll replace them according to our warranty.
Custom Engraved Products
 If you've personalized your item with a custom engraving, please note that it cannot be returned for a refund. However, if it arrives damaged or defective, we'll happily replace it as per our warranty.
Gift Cards
 Our gift cards are digital-only items and unfortunately cannot be returned for a refund. But hey, they make great presents!
Shipping Fees
 Shipping fees are non-refundable under any circumstances once the shipment has been made. This includes cases where the package is returned to us, lost in transit, marked undeliverable, or abandoned. Please keep this in mind when making your purchase!
We hope this information clarifies our return policy. If you have any further questions or concerns, feel free to reach out to our friendly customer support team. Happy shopping! \r\r