To determine if your password writeback is working, follow these steps:
1. Verify your configuration: Ensure that you have properly configured password writeback functionality for your system. This typically involves setting up Azure AD Connect, enabling the password writeback feature, and establishing the necessary permissions and prerequisites. Check your configurations against the official documentation or user guides for the specific services or tools you are using.
2. Test password reset: Initiate a password reset for a user account associated with your system. Follow the password reset process as you would normally, either through a self-service portal or by performing a reset on behalf of the user. Make sure to use a test account rather than a production account during this process.
3. Observe error messages: During the password reset process, pay close attention to any error messages or notifications displayed on the screen. If password writeback is not functioning correctly, it is likely that an error message will be provided indicating the cause of the failure. Analyze the error message to identify any potential issues or misconfigurations that need to be addressed.
4. Check system logs: Review the logs of your identity management system or the system handling the password writeback process. Look for any entries related to password writeback operations and check for any potential errors or warnings. Logs can provide detailed information about the success or failure of password writeback attempts.
5. Confirm password synchronization: Verify if password synchronization occurs between your system and Azure AD. If the writeback process is functioning properly, the password changed during the reset should be synchronized back to your on-premises environment or other connected systems. Monitor the synchronization process and inspect the results to ensure that changes take effect as expected.
6. Test with real accounts: Once you have verified that password writeback is functioning correctly with a test account, you can consider testing it with real user accounts. This will allow you to validate the process in a production-like environment and ensure that users can effectively reset their passwords and have them synchronized across your systems.
Remember to always test and monitor your systems regularly to verify the ongoing functionality of password writeback. This will help ensure that your users have a seamless password management experience and that any potential issues are promptly addressed.