To update your frequency, order date, or to skip a shipment, follow these directions:1. Log in to your Gemmist account: https://www.gemmist.com/account/login.2. At the top of  your account page, look for HAIRCARE ARRIVING and the date. 3. The easiest way to update your frequency, order date, or skip an order is by tapping Edit frequency located right before your product details.4. To update...Frequency: Change the number of weeks from the drop down menu next to Future orders will be rescheduled Order date: Tap Edit your order date. Then select the date you would like to have your next order processed. Skip an order: Tap Skip this shipment, and your next order will automatically be skipped. (You may unskip your order from the account page.)5. Tap SAVE for every action you take. If you still have questions, contact our Customer Support team at support@gemmist.com.Support Hours:Mon-Fri: 10am-5pm PST