Preferably you can request a chaperone at the time of booking the appointment – this gives us enough time to make sure that someone will be available at the time of your appointment. But if not, you can request a chaperone at the time of the appointment – on occasion, a chaperone may not be available and in this instance, we can reschedule the appointment.
If you request a chaperone at the time of the appointment, either ask a receptionist or ask the clinician – they will record your request in your notes and will organise for a chaperone to come to your appointment.