Yes, you can. Parcel2Go has very user-friendly policies. You can easily make a claim for your parcel as long as you are a contract holder with Parcel2Go. This is the only obligation that you have to fulfill to make a claim. In case you haven’t bought the Parcel Protection then also you can make a claim for a refund. The parcel’s carriage costs will be eligible for the claim. However, you are not eligible for a refund if the parcel has been delivered.