Yes – almost all health funds allow you to make a claim online, either through their website or mobile app. Most funds make this process quick and simple for their customers. Additionally, if your healthcare provider has a HICAPS terminal, you may be able to make your claim at the time of payment and only pay any gap remaining, rather than the full amount required for payment. HICAPS stands for Health Industry Claims and Payments Service and is an electronic claims system that many healthcare providers now use for online payments and refunds.