If you are having problems starting or operating the rental equipment,call usand tell us what’s happening. We may be able to walk you through some common mishaps and give instructions over the phone. If no simple solution is found, we will dispatch someone from our service team to repair or replace your equipment, and we will settle the time lost. If Bill’s Equipment & Supply is already closed, call first thing the next business day and we will make note on your contract and fix the time. Alternatively, you may call a manager if he has provided you with his mobile number.