Sometimes you require several bins to complete a project. This is something RedBins is asked about routinely and is what we refer to as an exchange. After your first order, all your order details are maintained in our database. When ordering an exchange, you do not need to reference your order number specifically. We can access your information using your name, address or telephone number. When an exchange is requested, we usually send out an empty bin to the location and pick up the loaded bin at the same time. We will assume you want the empty bin placed in the same location unless otherwise requested.