Managing IT services and using cloud-based services differ mainly by the scope of services provided. Cloud service providers are generally cheaper than managed service providers, which may appeal to business owners. However, just because your IT resources are with a cloud service provider does not mean you will be provided with managed services. Not only can this be a crucially costly mistake, but it may also result in additional costs associated with moving to another provider more suited to your IT needs.
Although cloud services providers offer managed services to streamline your business processes within specific limits, they do not extend comprehensive IT support to your company at the end of the day.