Understanding the different stages of ITIL lifecycle in IT Service Management
There are five stages in IT Service lifecycle, below is the description of each stage and the certification related to it,
Service Strategy Certification: This level of ITIL training basically offers knowledge about pre-defined, pre-planned, and revised methodologies on ITIL foundation exam that help the service provider to deliver their service efficiently to the customers. These ITIL strategies should be carefully devised so that there is less risk of failure, and there is no mismanagement at the end.
Service Design Certification: This ITIL training focuses on processes undergone in the service design stage that helps to translate the ITIL methodologies and strategies so that those can be programmed and designed according to or in alignment with the strategy.
Service Transition Certification: ITIL training focuses on the service transition stage. The main function of this ITIL stage is to provide guidance to the service providers and help in managing smooth operations.
Service Operation Certification: ITIL foundation exam program helps the IT professionals and service providers to visualize or create new models and offers effective guidance for using the ITIL framework.
Continual Service Improvement: This is the fifth level of ITIL training and it focuses on continual service improvement stage. Skills gained in this training suggest/guide the service providers in improving the quality of their service by comparing them with their previous service feedbacks and modules. This ITIL certification helps in making the business more presentable to customers. It can also help in improving customer feedback about the service.
Each set of the above-mentioned ITIL stages and courses offer knowledge about key processes. They help improve the service as they include information and knowledge about all the ITIL stages that IT services include. Knowledge gained from ITIL certification can help in effective IT management and helps to retain solid control over services.
In ITIL certification training, there are different ITIL lifecycle activities and these certifications offer information about them, some of them are ITIL service strategy, ITIL service design, ITIL service transition, and ITIL service operations. There are a total number of 26 ITIL processes that are included in the lifecycle stages and these ITIL training programs educate aspirants about all of them.