Our Lifetime Trade-In Policy applies to all electrical items. If there is a fault with your product that occurs outside of the warranty period (that is, outside of either 3-years or 5-years), then you may recieve a new replacement product for a 50% discount off the retail price. ﻿ If at any stage you would like a newly released model of the same product that you purchased, then you may trade-in your existing purchase to recieve the new product for a 50% discount off the purchase price.