If you are looking for a new medical billing software, then there are three factors you should keep in mind: track record, responsiveness, and reporting. Essentially, you want your medical billing software to have a positive user history with a lot of user reviews that showcase the program as user friendly with quick response times to any issues with the program. Additionally, look for a software with strong data reporting features. By evaluating monthly numbers, you can track how efficient your current medical billing team is and address issues as needed.