First things first, you should not use the Le Wand Bow if it is scratched or otherwise damaged, as bacteria and other germs could be harbored in the scratched areas. Also, the Bow is extremely durable and difficult to scratch in the first place! However, if it does get scuffed, you can try using a metal polishing product like MAAS to buff it out. Just remember to thoroughly wash the dildo afterwards before using it again.