If you are not sure about which processes in your company should be automated, RPA consultants and business process advisors will enter your organization, and talk to your team in order to discover all the processes. The goals here are to identify bottlenecks, and suboptimal flows and map your actions, tools, and stakeholders.
The RPA team also analyzes all the legal implications and aspects of automation to ensure compliance with relevant juridical systems. Then the processes should be audited and their automation potential should be analyzed, based on the expected ROI and Expected Business Value. That's the basics of how we discover whether you need automation or not.