Don't worry if you haven't received your refund yet; we need to receive your package and process it before we can process it. Here's what you can do:
You can track your return on the courier's website using the tracking number provided.
Once we receive your return it may take up to 14 days to process it. You will receive an email when your return has been processed and your refund has been issued.
Depending on your payment method, it may take up to 7 days for the refund amount to appear in your account.
If you do not receive your refund within 7 days of receiving the confirmation email, please contact our customer service .