We offer a 14-days Return & Exchange Policy:Timing: we have a 14-days Return & Exchange Policy, since the day item was received.To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.For returns, please email dammitjanetfashion@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return in the email.We will provide you with instructions on where to send returned goods. You are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.Please note that you are responsible for shipping costs of returned items.When the returned item is received and inspected, you will receive a confirmation email, notifying you about the status of the refund.If the refund is approved, then it will be processed and a credit will automatically be applied to your card or original payment method within 3 - 5 business days.Dammit Janet is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us and we will try to assist you as best we can, otherwise we will put you in contact with the delivery company to file a claim.please see our full Returns Policy here