SleepSoul mattresses are vacuum packed and rolled at the time of manufacturing. They are then secured in a box for handy delivery. To unpack the mattress you simply take it out of the box, pop it onto your bed base and remove the outer plastic cover and unroll it. Then remove the inner plastic wrap and wait. After 2 hours it will be ready to use but we would recommend 24 hours for it to be great. Jump into bed and have a great night’s sleep with your SleepSoul mate.