If you're unhappy, you can contact Houzeo's support team first to resolve any issues. If you're still dissatisfied after their attempt, you can request a refund, minus a $50 non-refundable deposit, if these four conditions are met:
1. You placed your order less than 14 days ago.
2. You have not signed the listing agreement yet.
3. Your listing is not live on the MLS.
4. You have not been assigned a draft listing.
View Houzeo's cancellation and refund policy.