If your garment is potentially defective or has a fault, and it’s been less than 20 days since receiving your Zuva garment/s, simply return the item using our  lodge a return process.  If it has been more than 20 days since your purchase, please email us at support@zuvaofficial.com. You will be required to answer a series of questions that will help us understand your situation. If your reasons are not within reasonable grounds, you may not be eligible for a refund/credit