Timeshare Exit Team was a timeshare exit company based in Washington State. It has closed. In September 2021, the company's owners, Reed Hein & Associates, were ordered to pay up to $2.61 million to Washington State. The state attorney general's office said in a lawsuit that the company advertised a 100% money-back guarantee, but in reality, many customers did not get refunds, even after several years. You can learn more about the ruling here.