Once you initiate your online return by emailing us at support@zestiesinc.com, our support will email you a UPS or USPS Return Label to print. You can also print a Return Label by signing into your Zesties account. In your Order History, click on your return order. Once on your order page, scroll down and click the Show Return History button to find a Print Return Label button.Our prepaid return labels are only for use in the United States. We recommend shipping with insurance and keeping your shipping receipts until your return is processed.