No replacement for humans RPA will not replace us but with its help time is freed for more important and meaningful tasks. Good examples are focusing on customer service instead of dull routines and furthermore improving the whole customer experience. It is important to understand that the software robot is a tool that works alongside a person doing only the tasks assigned to it. Therefore it is crucial to identify where automation is needed and teach the robot to operate accordingly. Humans are needed to monitor them and solve situations that the robot cannot. A software robot frees time to more meaningful things such as innovation, improving the business as a whole, social interaction, personal customer service, finding logic in the illogical and many other skills unique to us that a robot can never master.