To organize the call, the certification center sends a so-called "call back" letter with a link, which can be used to schedule a call at a convenient time for you or to order a call "for now"; to select the language in which the call will be performed; to leave a comment on the call, for example, you can specify the internal number of the employee responsible for the certificate order. By the way, you do not need to translate the time of the call order, it is already specified in your time zone. The call can be automatic - after connection, the robot will dictate a numeric code, which must be entered at the link in the letter to arrange the call. You can also call one of the employees of the certification center to clarify the details of ordering a certificate.