We want our customers fully satisfied, so if you cancel a subscription after 1 quarter before the regular billing period of the quarter (ex 1st day of every 3 months after sign up), then you will receive a refund for the other unused months on an annual subscription or if you cancel before the next billing cycle of an upcoming quarter on a quarterly subscription then you may receive a refund or will not be charged. (Ex. You order an annual subscription on Jan 3. You decide to cancel on Jan 23. We will then refund you 3 quarters (rest of the quarters in your annual subscription) of the paid subscription because it was cancelled before Apr 1 - next billing cycle. If you cancelled on Apr 1 or after then you will only receive a 2-quarter refund but will still receive the 2nd quarter's box.)