You'll need to allow 2 - 4 business days. 1-3 business days for Express Post and then another business day for the parcel to be distributed within the hospital. Hospitals often have redirects in place, which means that even though the tracking says it's delivered, it might be at the post office and may take a day to get to the hospital.  It's best to check on how long your loved one will be in hospital... it's often less that you'd imagine. If it's less than 3-4 business days, consider sending the parcel to their home address.