The customer or prospect gives you clear permission to call them, meaning that interaction won’t feel intrusive.
A prospect who asks for a callback is often more likely to progress to the conversion stage.
Talking to a prospect on the phone can be far more effective than talking to them by email.
Additionally, the callback button helps your customer to avoid facing long waiting times before being put in touch with your call center or customer service advisors.
In just one click, your customers and prospects can skip the dreaded “pain point” experienced in phone waiting queues and can be contacted by your support or after-sales team to handle their request and quickly resolve the issue.