By accepting a TST work order, you are committing that you reviewed the entire work order - including the scope of work, required materials and tools, and appointment date and time - and that you are prepared to arrive on-time with all materials required to complete the work specified.
Furthermore, when you complete a TST work order you are committing that you performed all work as requested and in the manner specified, that you completed all tasks and steps as outlined in the SOW, that you truthfully answered all questions in the checkout requirements and completed the checklists in the App, and that you did so within the Hour Cap specified on the order (if applicable) or requested additional time using the process stipulated.
Failure to arrive on-time or ill-prepared to a customer site, or failure to complete the work specified in the manner described in the order and within any time constraints listed, may result in delayed, partial, or non-payment (depending on the severity of the infraction).