In general, there are no refunds for CGMA Master Classes. To obtain a full refund you must contact CGMA at least 5 days prior to the starting of the course. Regardless of the situation, a 5% processing fee is included in all transactions and will not be refundable. Remember that when you register for a class you hold a seat that cannot be purchased by somebody else once class starts – particularly in a class that is filled to capacity.
Nevertheless, here are some options we provide for CGMA students who may have special circumstances:
Please be advised that the following Refund/transfer policy does not apply to group purchases (5 or more courses per term). For such cases please contact our Admissions Departments at registration@cgmasteracademy.com
Request for class cancellation during the first week of a class could qualify for a refund, minus a 15% cancellation fee.
Request for class cancellation during the second week of a class prior its fifth day could qualify for a refund, minus a 20% cancellation fee. No refunds will be granted thereafter.
Request for a class transfer for the next term: transfers from one term to another may be allowed. However, an administrative fee equivalent to 10% of the course cost (before the discounted price, if applicable) will be implemented in order for the student to be confirmed in the next term enrollment. Transfers must be requested within the first week of the course. All transfer requests must be submitted within the same fiscal year the class(es) were purchased; otherwise, increased transfer fees will apply.
Should you be unable to fulfill your course obligations due ONLY to illness, personal tragedy, jury duty, or military deployment, please write to us at registration@cgmasteracademy.com with your name, title of enrolled course, and the nature of your problem, and we will determine your refund eligibility on an individual basis. Note that some documentation supporting your situation will be requested.
Ultimately, the decision to refund any amount will be made entirely at CGMA’s discretion.
*Please note that any Payment Plan transactions that qualify for a refund are subject to our standard 5% processing fee.