There’s no need to be concerned if you don’t immediately like your fresh new Shoe Carnival footwear or another pair of sneakers. Returns or exchanges must be made within 60 days after buying, and the product must be fresh, undamaged, and in its proper packing. Exchanges can be made to alter a product’s sizing or color in the same design, or replace the design if the product is the exact cost. Purchases made on the Shoe Carnival website can be returned in-store free of cost. You can ship it back to their return office for a $6 shipping cost that will be taken from your compensation. If the returned product is eligible, they will give you a complete refund.