The roles and responsibilities of BCM include identifying risks, creating a plan for how the organization will respond in the event of a disaster, training employees on the plan, testing the plan regularly, and updating it as needed.
The primary responsibility for BCM lies with senior management who must ensure that their teams are adequately prepared for any potential disruptions.
At an operational level, specific roles may be assigned such as a Business Continuity Manager or Disaster Recovery Coordinator who are responsible for developing and maintaining the BCM program. They will work closely with other departments such as IT, Human Resources, Legal, Risk Management and Communications to ensure all areas are covered in the plan.
It is also important to involve stakeholders from outside of the organization such as suppliers and customers in order to understand their needs in case of a disruption. This helps ensure that any response plans are comprehensive enough to meet everyone’s needs.