Texas Customers To update your password: Click “Login Information” under the Account Info menu. A panel appears with your username and password. In the Password field, click Edit. Update and confirm your password. Your password must: Contain at least 8 characters Contain a number Contain a letter Be different from your username To update your email address: Click “Contacts” under the Account Info menu. Click the pencil next to the Email Address field. A text box will appear below. Update your email address and click Save. Customers outside of Texas To change your email or password, go to the account information page and click the pencil icon beside your email or password.