On Team, Team Plus or Enterprise plans you can invite additional Team members to your instance. To do this go to the Team Section and click "Invite Team Members" towards the top right. You can then enter an email address and choose a role. https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/HwJyEPPI3q/resources/W1UEXwzB1e/screenshot-my.malcolm.app-2019.08.06-20_27_33.png (Invite someone to your Team on MyMalcolm) The available roles include: Editor: create and edit FAQs and Workflows Publisher: as editor but also the ability to publish and approve FAQs and Workflows Administrator: as Publisher but also access to Instance Billing, Settings, Brand and Team. Read only: allows a user to view FAQs, Workflows and associated feedback and submitted data Custom: create the exact permissions you want a team member to have You can edit and refine the privileges attached to a pending invite by clicking the invite tab, then the email address of the invited user. https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/HwJyEPPI3q/resources/qqiHVb92Hp/Team%20section%20editing%20permissions.jpg (Team member privilege editing in MyMalcolm) You can also edit the notifications Malcolm! will send to a team member (or pending team member once they accept their invitation) via the notifications tab.