Returns: Returns are accepted for 30 days after purchase. Items must be unused, in brand new condition and in unopened, original packaging. Returns are subject to a restocking fee of 25% and you are responsible for return shipping. After 30 days we can not accept refunds or exchanges.Additional non-returnable items: - Gift cards - Downloadable software products - Special Order itemsOrders that are being placed on a deposit-basis are subject to the same penalties as a special order item. This means that there are no cancellations of items ordered using this method once the order has been processed. In the event that you do not pay the remainder of your balance after 90 days from the date Art of Attack receives the item(s), Art of Attack reserves the right to retain your deposit.To complete your return, you must show a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.Cancellations: Cancellations are subject to a 5% fee. Cancellation means you are canceling an order BEFORE it has shipped from our facility. Once the item has left our facility it is treated as a return. If we have already placed an order for a special order item it can not be cancelled.Refunds: Once your return is received and inspected, we'll send you an email to notify you that we have received your returned item and update you regarding the status of your refunds approval. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7-14 business days.If you have any other questions about the Refunds policy, please refer to our Refunds Page.