Furniture Concepts’ Sales Offices are located in the metropolitan area of Cleveland, OH. Most of our Sales and Administrative staff can be reached during normal business hours, 8:30 – 5:00 EST Monday – Friday. We have a handful of factories located in several states that expertly produce our merchandise and ship the finished goods directly to you. We work with more than one factory because we want to offer the best-quality, American-made pieces that will only come from the leaders in upholstery, crate-style, dining, bedroom and mattress manufacturing.