A Verlo Comfort Adjustment involves bringing your mattress to your local Verlo Mattress factory. Once there, our technicians will open and adjust the foam components of your mattress, adding or removing layers to make it as soft or as firm as you like. If possible, we recommend that you are present during your Comfort Adjustment. This way, you can feel the difference made by firmer or softer components and tell us what works best for you. o ensure long-lasting comfort, we offer Comfort Adjustments for the lifetime of every Verlo mattress. This way, your mattress can adjust as your comfort needs change over time.