In case you are purchasing the car without a loan, the car will get exclusively reserved for you once you complete the final balance payment, even if you have only paid a non exclusive token. If you are purchasing a car through a loan, the car will get exclusively reserved for you when we receive the loan approval for your application. If we receive an exclusive token for your selected car (or any other customer meets the above criteria) before you meet the above criteria, your booking will be auto cancelled.