Any industry can choose whether to take advantage of a broker’s services. Some, such as an international company, a business with complex supply chains, a company with a lot of confidential customer information under its responsibility or other businesses that have these kinds of potentially major liability headaches, might be more likely to use a broker.
If your business is most at risk of a customer tripping on a step, despite a sign that says “mind your step,” then you might be able to find the right cover by yourself.