When you send your SMS campaigns, you have the possibility to personalize the sender. If you do not personalize the sender, your contacts will be able to respond to your campaigns. However, you may not wish to manage those responses for each of your sendings. In that case, we developed an option that will allow you to automatically send a pre-written message to those people, to let them know that you won’t be able to read the responses they are sending. You can also give them another mean to contact you, a phone number for instance.
You will pay the price of a normal SMS for each message sent through our SMS answering option, each time a client respond. Be careful to activate and deactivate it according to your campaigns!