Your employer must report your claim to their insurer within 7 days or provide a contact number so you may make the report yourself. Once an insurance company receives your claim, the handling adjuster usually calls immediately. Within 3 days of receiving your claim, a workers compensation insurer must also send you a packet containing a copy of your claim report, a fraud statement, medical releases, mileage submission forms, and information about your rights and responsibilities. The DWC sometimes fines employers or insurance companies that fail to comply with their reporting and contact responsibilities.