AI and enterprise eCommerce development solutions should prioritise improving the customer experience, optimising sales, and streamlining user journeys. The worth to mention examples of AI solutions for eCommerce are:
Personalised recommendation engines: AI algorithms, such as Amazon Personalize or Dynamic Yield, analyse customer behaviour and purchase history to improve customer satisfaction and sales
Chatbots: AI-powered chatbots provide instant customer support, answer frequently asked questions, and assist with product search and checkout
Fraud detection: AI algorithms can identify and prevent fraudulent transactions, help reduce chargebacks, and protect the business from financial losses
Predictive analytics: AI tools like IBM Watson Analytics or DataRobot can analyse customer behaviour and historical data to predict future demand and optimise inventory management or pricing strategies.