Ukraineflora always sends the details about the order to its customers. Upon successful payment for the order, Ukraineflora sends confirmation emails with all the details. If a customer does not receive such a confirmation email with the order number, recipient's phone number, items ordered, costs, and other important information, there can be two issues. The first issue might be connected with the spam mailbox. Please check there; most likely, our confirmation email is there. The second issue could be that the payment did not come through or there were some issues with payment, and the confirmation email was not generated.