We will send you photographs of your order being loaded into the shipping container at the factory.
The shipping container will generally leave port 3-4 days after loading. We will send you a bill of lading and final statement of account within one week of that time. The bill of lading will include the shipping container numbers. You can track your shipping container.
Approximately 10 days prior to delivery, we will send you an ETA (Estimated Time of Arrival) notice from the shipping time. Please remember that the listed delivery date is only an estimate, and is subject to port unloading schedules, customs processing, and the dictates of the local delivery truck company.
You will be directly contacted by the shipping company’s local truck delivery services approximately 48 hours prior to the date of delivery to schedule a delivery time.
If you need to delay the final delivery, there will be a “pull” fee of approximately $100, and a storage fee of approximately $150 per shipping container per day.