It is often asked whether there is a magicJack scam or not and it is completely false. In its early days the company did have terrible customer service and some shady auto renew billing practices but these are long gone after new management took over several years ago. The company is a multi-million dollar company with over $140 million is sales in 2014 alone and is traded on the NASDAQ stock exchange. They are a very large company and aren't going anywhere anytime soon.