​​​​Despite all the care we take, it may be that a product gives cause for complaint. However, we place the highest value on good quality and satisfied customers. Therefore, you can be sure that we will pull out all the stops to help you. The first way should always lead you to the dealer. If you have purchased our product from a specialist retailer, online retailer or department stores', we would like to ask you to contact the respective sales outlet and present the purchase receipt. The retailer will then handle the complaint with us (or abroad with our distribution partners).
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