Generally speaking, you should avoid giving statements to government investigators who are looking into a complaint against you. Remember, any statement that you provide to the agency or its attorneys may be used against you. Many people who speak with me about their situation are under the mistaken impression that they can charm or endear themselves to the agency investigator in the hopes of cutting a deal or getting the investigation terminated. This is naïve. Investigators and attorneys for the government take their jobs very seriously.
Certain licensees have a legal obligation to give a statement to the agency, however in any event you should consult an experienced attorney before speaking with state agency investigators.