All website updates or issues need to go through our Support Desk (email any requests to help@bloomdigitalmarketing.uk) so that we can action these quickly and effectively. If support requests come via any other email address or text or Whats App then there will be a delay as we manually have to raise a new ticket.
All support requests are handled in house and we don’t out source.
Our turnaround is normally one to two business days. For our Nurture Plan clients we aim to complete requests within 24 hours. Obviously it depends on when the request comes in and what it involves.