The answer should focus on the business needs of the problem.
Business problems that are applicable for information systems include either a business process that requires or processes information.
The other type of applicable business problem entails producing reports or providing critical information to the organization.
For example, the self-insured health insurance program needs to project expenses for the next year based on past claims, changes in employee demographics, and estimated increases in health care costs. Notice that this example has an extensive requirement for information that can best be provided by a computer system.