Both routes either a design agency or freelance will have some pros and cons.
Web Design Malaysia Agency Vs Freelancer:
1. Quicker turnover time & multiple web developers to help finish webpages development.
2. A dedicated account manager to assist you on budget & time frame to ensure your website design is the same outcome as you would like it to be.
3. As compared to freelance web designers who offer cheap web design Malaysia services – some might not have many dedicated resources for your new project.
Therefore, if the budget allowed, clearly hiring a Malaysia web design agency is a better choice & better experience.