Possible Cause:   Solution: Password not available to download the app.   Use the instructions below. Turn off host device's Bluetooth. Power on the scanner. Scan Factory Reset. Watch: How to Perform a Factory Reset Power on the scanner again and scan Bluetooth connection barcode. Basic Mode for all OS: Application Mode (MFi-SPP) for Apple iOS: Application Mode (SPP) for Android or Windows
PC:
Turn off host device's Bluetooth back on and pair. Complete user guide Possible Cause:   Solution: You have a laser barcode scanner that can only scan printed barcodes.   Use instructions below. Turn off host device's Bluetooth. Power on the scanner. Scan Factory Reset. Watch: How to Perform a Factory Reset Power on the scanner again and scan Bluetooth connection barcode. Basic Mode for all OS: Application Mode (MFi-SPP) for Apple iOS: Application Mode (SPP) for Android or Windows
PC:
Turn off host device's Bluetooth back on and pair. Complete user guide