Yes. Our general terms and conditions have the following clause regarding confidentiality:
Article 4 – Execution of assignments and confidentiality
4.1 The translation agency is obliged to execute the assignment to the best of its knowledge and ability and with the necessary expertise, taking into account the purpose of the text(s) to be translated or edited by the translation agency, as specified by the client.
The translation agency will treat the information made available by the client confidentially insofar as this is possible in connection with the execution of the assignment. The translation agency will oblige its employees to observe confidentiality. However, the translation agency is not liable for violation of the confidentiality obligation by these employees if the translation agency can demonstrate that it was unable to prevent this violation.
Unless expressly agreed otherwise, the translation agency has the right to have an assignment (partly) performed by third parties, without prejudice to the translation agency's responsibility for the confidential treatment and proper execution of the assignment. The translation agency will oblige said third parties to observe confidentiality. However, the translation agency is not liable for breaches of the duty of confidentiality by these third parties if the translation agency can demonstrate that it was unable to prevent this violation.
The client is obliged, if possible, to provide a substantive explanation of the text to be translated and, if available, to provide the translation agency with relevant documentation and terminology. The sending of said information is always at the expense and risk of the client.