If you have not received your order, and feel your package may be lost, please contact us. All packages shipped by Adrenalinercracing.com are insured for 100% of the package's value. If your package is in fact lost, we will either replace the package, credit your account for the full amount, or offer you a refund for the full amount of the order. Before we can file a claim for a lost package, we must allow the U.S. Postal Service the full time allotted for delivery. Here is the timetable for tracing lost packages: USPS Express Mail - 10 business days from the day the order was shipped USPS Priority Mail - 14 business days from the day the order was shipped USPS First Class Mail - 21 business days from the day the order was shipped If your package was not delivered within the timeframes listed above, please contact us. Please allow us 2-8 business days to contact the shipping carrier regarding your missing package. Please do not open a PayPal claim against the order, as this will further delay the process.