AlphaTrack believes in Customer Satisfaction! We give a money-back guarantee if any customer is unhappy with the tracking services or it is not up to their expectations. At first glance, we have a team of professionals who try to satisfy the customer by offering tailored solutions; if the customer is still unsatisfied, he has to return the GPS Tracking device with all its accessories by hand or courier. The company will cut only the installation cost with cellular services and shipping with handling charge only and return the remaining to the customer.