You can submit your claims for:
Item not received
Significantly not as described
Unauthorised payments made within the last 60 days
Tazapay’s buyer protection does not apply to:
Custom-made goods that are significantly not as described
Used goods
Items that violate our policies
Disputes filed more than 180 days after the purchase for item not received and significantly not as described claims
Unauthorised transaction claims reported more than 60 days after the transaction date