We understand it might be tricky to buy the perfect shoes at once. That’s why it’s important to refer to our size guide when you shop.
Please email us at admin@frenchsole.com.sg to let us know your reason and we’ll be glad to help.
We can offer to exchange your purchase for another size of the same design only. Store credit will be given for returns.
You have 30 days to make the exchange/return* from the date of your invoice.
For local customers, as a compliment we offer returns and exchanges for free once only.
For international customers, all return shipping expenses will be borne by the customer.
Finally, we hope you understand that we need our items back in their original condition.