The username that you logged into Crescendo with has not been given a license. If a license has been provisioned to you by your company, it’s possible that either the wrong email was licensed or the wrong email* was used to log in.
Contact the Crescendo Admin for your company to confirm the licensed email.
If you do not have a license and just want to try Crescendo, contact us!.
*You can find the email that you logged in with in the Settings panel.