Absolutely! We want you to love what you bought, so we offer the following satisfaction guarantees for children’s clothing, exclusive brands to Kdtrading Canada, as well as produce, meat, and seafood with the following exceptions:
• Receipt is required
• Children’s clothing & footwear (excluding accessories)
o Clothing applies to sizes 0 – 16
o Footwear Pre-walk / Toddler (sizes 0 – 10) and Youth (Boys sizes 11 – 13, 1 – 6 / Girls sizes 11 – 13, 1 – 4).
o Children’s clothing and footwear can be exchanged if worn out before the child outgrew the item. Replacement will be of identical item or suitable substitute of equal size and price.
• Produce, Bakery, Deli, Meat & Seafood – No time limit
o Please note that for Grocery Delivery orders, online refund requests are only available for three days after the delivery date.
• Exclusive Kdtraing Brands – No time limit with exception of ONN / Black Web merchandise which has a 1 year guarantee from date of purchase on receipt.