International wire transfers initiated by a consumer primarily for personal, family or household purposes may be cancelled within 30 minutes of confirmation for a full refund, including any fees. We’ll refund your money within 3 business days of your request to cancel a transfer as long as the funds have not already been picked up or deposited into the recipient’s account. If you initiated the international wire transfer through Online Banking, the best way to cancel is to Log in to Online Banking; select the Transfer tab and then select Send money to someone using their account number at another bank from the dropdown menu. You can also call us at 877.337.8357. From outside of the U.S., call us collect at 302.781.6374. If you initiated the international wire transfer at a banking center, you can get the transfer canceled by going to the nearest banking center or by calling us at 877.337.8357 (or 302.781.6374 from outside the U.S.). If you initiated the international wire on the telephone, contact us at 800.729.9473 (or 570.330.1610 from outside of the U.S.).