Before the initial cleaning we ask you to complete our New Client Intake Survey where you can inform us how to gain access to your home. If you live in an apartment building, be sure the concierge is aware to let our crew inside. Furthermore, please inform us of any delicate items, broken pieces, valuable antiques or irreplaceable items in your home. If you’re enrolled in our maintenance cleaning, please write to us about any notable changes in your home since his/her last visit.