To make it easier for your nominees to access all your policy documents at the time of claim, here’s what you can do:Store the physical copies of your policy documents safely. Show your nominees how to access them.Sync up your DigiLocker account with the digital copies of your policy documents. Inform your nominees about the credentials and how to access the account.Use an eIA (E-Insurance Account) to store the digital copies of your policy documents. Tell your nominees about accessing your eIA.Provide a set of copies of your policy documents to your agent (if you have bought through one). Share the agent’s details with your nominees and keep your agent informed as well.If your nominee is based outside your country of residence, they can also take help of your relatives in your home country to get hold of these documentsRemember, when you inform your family about your term insurance policy, it is also your responsibility to ensure they can access your policy documents easily, especially at the time of claim settlement. It is a good practice to keep both online and offline copies of your policy papers and educate your nominees about how to access those.