Your Learning Guide (LG) will be assigned based on your district’s needs and our LG’s skills and qualifications. For example, if you are booking a Microsoft Innovative Educator Academy, you will be assigned a Microsoft Certified Trainer or MIE who is experienced with the Microsoft tools your staff will be learning about. Unless you requested a specific LG, we will assign your LG based on availability and expertise. All of our Learning Guides are well qualified to interact with your staff in a friendly, professional, and highly educational way. Each friEdTech Learning Guide maintains a 4.5 out of 5 overall satisfaction percentage, which is well above the industry standard. Meet the team here.