There are multiple reasons why a package may be sent back to the sender:
- incorrect address
- invalid phone number
- unable to deliver no response to shipper notices by the recipient
Please contact the shipping company, usually the USPS, to find out if they can re-route the package back to you.
DCCM is not responsible for packages that are returned due to the above reasons. We will do our best to assist in getting your package issue resolved, but cannot issue refunds due to the above issues with your information or inability to respond to notices in a timely manner. If you still cannot resolve your issue, please contact us for assistance.