We accept returns for unworn products in original condition and packaging. We will replace items if they are defective or damaged. If you need to returns, send us an email at service@iamoremio.com and we will provide the RMA document and instructions. You will be refunded the value of the products on your order, minus a 5% restocking fee. Items being returned must be arrive within 7 days at our facility for us to honor this. For any other reason, if the product is not returned within 14 days after the delivery date, you will be issue a store credit or a refund of 85% of the item amount. Non-refundable after 30 days. (Except for non-refundable or non-exchangeable items). We will not accept delivery if we have not authorized the return. Return products must be in original condition and please include all packaging, envelopes, bags, boxes, etc. Insurance coverage must be for full value of items as we is not responsible for lost or damaged shipments. You are responsible for any shipping and handling charges incurred. We are not liable for lost or damaged items while in transit. It is the buyers responsibility to file a claim with your shipping carrier within their time frame. Additional fees may apply for abuse of return privileges, not following guidelines, or sending unaccepted items. Upon processing your return, we'll refund via original payment method within few business days after receipt. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom, special or personalized orders, Digital downloads, Items on sale.