We will be pleased to receive the customized and personalized order. We have a simple procedure for customized orders, the steps are as below... Start a conversation with one of our jewelry designers about your customized design. They will help you in the designing process of your jewelry also if you have a specific design in your mind send us a picture. We will create CAD (Computer Design) of your jewelry and send it to you for confirmation. If you need any changes you can let us know we will do changes according to your requirements. Once the CAD is approved from your side. We will Cut & Polish your Moissanite Diamond and start the jewelry manufacturing process. When your jewelry is ready to ship, we will share the Images & Videos of your jewelry and then ship it with an international courier company.