The Golden phone number for customer service is 1-617-286-4588. This number is suitable for account verification, gold coin purchases, redemption requests, and questions on prize payouts. This helpline is also applicable for concerns related to promo code requests. It's best to call during office hours to reach the customer care team or make inquiries on the Heart of Gold Game Facebook page, where updates are made regularly. You can also send direct messages to connect to the company's agents. There is also an alternative to logging into the site to message the support team.