Your subscription may be on hold because payment is due, or the payment failed. To fix this, sign in to your account and go to your My Subscriptions page. A Pay button should be displayed next to the order under Related Orders. Click the Pay button, and you will begin the normal checkout process to pay for the subscription’s renewal. Once payment is completed for the renewal order, the subscription will be reactivated. If you encounter any problems, please contact us, and we’ll be happy to help.