We should be able to program the replacement cluster as long as you provide the VIN of the car it's going to and what the mileage is currently stored on the EZS so we can program the instrument cluster to that same exact mileage.
The dashes are occurring due to a VIN and mileage mismatch. Once the mileage has been programmed on the replacement cluster, the dashes will be replaced by the mileage you originally had.