Contacting Rogers Communications to report a payment via a method that takes longer than a day to show up on the company's end isn't necessary. If you make a payment via a method that takes longer than a day, such as at a financial institution or with a cheque by postal mail, you should always pay well in advance so that your payment is reflected on your account before or by the normal billing or payment arrangement due date. If you still feel like advising Rogers of a payment, you can contact the company's Billing and Payments line at 1 877-559-5202 or the Outstanding Accounts and Payment Inquiries line at 1 866-346-3430. For office hours, go to the Contact Us page and click the "Billing & Payments" option. You can also speak with a representative from either department by choosing a chat option in the Chat & Social Media section on the Contact Us page.