We will only accept exchanges or refunds if we deem as significant manufacturing fault/ shipment damages. Any matters pertaining to returns & exchanges please contact us directly with relevant pictures we will assess the matter and contact you for a solution. Do note that it has to be within 7 days of receiving the item and has to have all the original packaging.
Only applies to Singapore orders for now. We do not accept exchange or refunds from international orders due to the high costs of reverse logistics (For such situations of manufacturing default would be best for the customer to contact the product brand directly to resolve as it direct and quicker).