If you have a medical condition or a disability that may require special attention or assistance either on a flight or at the accommodation, it is your responsibility to let us know when booking. We will pass on any special assistance requests to the airline, however these are subject to the airline’s availability.  Please ensure you contact us before making a reservation so we can confirm the availability of any assistance for flights or transfers. It is important that we discuss the suitability of a property or other travel aspects with you to ensure that your needs can be met as not all accommodation caters for customers who rely on wheelchairs or have specific needs. Please contact our reservations team who will be more than happy to help.