After we have received your product, we will get in touch with you to discuss the cost of the repair. After that time, you will have a total of three months to settle on a choice. After a period of ninety days, we will consider your product to be abandoned, and we will recycle it as necessary. After that point, the product will no longer be available, and we will not be able to retrieve it for you. Because we receive so many shipments on a daily basis, we have to do this in order to keep our facilities from being overcrowded.