Some apps and websites block access to users who are using a VPN and this is why many people ask this VPN question. Fortunately, there are ways to get around this.
One option is called “port switching,” which is a feature that some premium VPN services offer. This lets users specify which port to use for their VPN connection. For instance, you can use port 443 to render your VPN undetectable since it’s a port typically used by HTTPS traffic.
Another option is to contact customer service. The top VPNs tend to have live chat and the rep should help you sort out the issue in next to no time. You can also always browse your provider’s VPN FAQ for help as you’re most likely not the first customer to experience this issue.