You bring your vehicle to our drive-in and we discuss the next steps together. If necessary, our vehicle expert will inspect the damage with you.
We organize the repair of your vehicle at one of our partner garages and provide a lifetime warranty on the repair.
You remain mobile during the repair with a replacement vehicle, public transport ticket or taxi voucher.
Discount: If you handle the repair through our Help Point, we will reduce your deductible. Exception: Customers with the product "Help Point Plus" have contractually agreed to go through a Help Point with every event of a loss. You already benefit from a discounted insurance premium. Sustainability: We plant one tree seedling in Borneo for every Help Point appointment booked online.
Learn more about our Help Points in this video.