If you’re looking to purchase a home or refinance an existing loan, start with the Lower pre-qualification process. The questionnaire asks for some general information, including your credit score, how much you want to spend on a home, your down payment amount and income info. If you want to refinance, Lower asks about your goals (e.g., lowering your interest rate, getting cash out) and details about your current loan.
Lower can then give you an idea of what you qualify for after a soft credit pull. Once you’re ready to purchase or refinance with Lower, the lender does a hard credit check.
The entire application process can be done on Lower’s website or mobile app. This includes uploading documents. If you have any questions during the process, there are loan advisors available to help by phone and chat.