If you want to terminate your contract when your residential period hasn’t started yet, you can make it in one of the following situations:
• when you didn’t receive a visa to Poland
• your application at the university is rejected
• you decide to study in another city
We will cancel your contract based on the documents you provide us. In this case the booking fee is not returned but the deposit will be refunded.
In any other situation or when your residential period has already started (even if you haven’t check in) it is possible to cancel your contract only when you find a replacement for contracted room and time period. The deposit will be returned to you.
You can find all the details concerning above issues in our “The Booking, Contract, Deposit and Cancellation Regulations”.