Reservations are valid for the day and the time faced on the ticket without incurring any fees,  if you missed the bus you can travel on any schedule for the same original route and by the person whose name appears on the ticket up to 24 hours after your original bus by paying the rescheduling fee of $15.00 and or any service fee that may apply. This ticket cannot be placed on hold. You must call our customer service department 757 456 5555 to reschedule your next bus, your reservation will depend on space availability.