If you have a monitored intruder alarm, it may not work on new the fibre lines. You can click here to see our checklist which will help you to understand whether your security system is Digital Voice – Switch Over Day ready.
If your intruder alarm is monitored in any way for example police monitoring, keyholder monitoring or even a dialler to your phone you should get in touch with your alarm company as soon as possible to ensure that your intruder alarm will continue to function as expected. There are indeed some monitored systems that are already ‘Digital Voice – Switch Over Day ready’, but it’s always better to check with your alarm company than end up with a delay or with a system that no longer works.
If in doubt about what kind of intruder alarm you have, always get in touch with your alarm company as they will be able to tell you if any changes are required prior to your Switch Over Day.