Dear Residents,  This checklist is so that you are aware of the move-out policy that will ensure your security deposit is returned in full, and we can quickly conduct an inspection and authorize the release of your security deposit post-move-out.  MoveZen will conduct an inspection using the original inspection report that was provided when you moved in.    We do not profit, enjoy, or desire to charge tenant security deposits.  We are however legally and ethically bound to see that the homeowner receives their property in the same condition it was given to us and you.  If we determine a charge is necessary, it will be with much distaste, we assure you.  However, as a renter, you accept the responsibility to return the home in the same condition that it was provided to you.  If there is damage you are unsure of how to rectify, please ask us and we will assist you!  We often have great tips for problems that could help. Before returning keys on your move-out date, be sure to complete the following:   Balance per Tenant Ledger  All rent and other account fees MUST be paid in full as of your move-out date. Renters Insurance You must have an active renter's insurance policy through the last day of your lease but don't forget to cancel or transfer your insurance policy to your new home on your lease end date. Utilities Do not disconnect utilities without notifying our office first.  Busted pipes will be your responsibility. Debris All personal property, including furniture, motor vehicles, and all other items not on the property when you moved in, must be removed from the home and surrounding property. Anything left behind shall be regarded as abandoned and may be destroyed, hauled away or otherwise disposed of at your expense. All trash must be removed from the property, and trash receptacles must be empty. Any debris present in a fireplace (if applicable) must be removed. Appliances The refrigerator ice bucket must be emptied, and the ice maker must be turned off. All appliances must be clean on the interior and exterior, defrosted and plugged in, and running at normal settings. Stove drip pans (if applicable) must be replaced. If a washing machine was not provided with the property, the hot and cold-water hookups must be shut off before your machine is removed. Dryer vents must be cleaned. HVAC Set thermostats to 60 degrees if you are vacating October-March, and 78 degrees if you are vacating April-September. Replace all HVAC filters in the property.  If any excessively dirty HVAC filters are present, it will warrant an HVAC service call to remediate at your expense. Drywall/Paint Do not attempt to touch up paint on the interior or exterior of the property. Any unauthorized paint colors at the property must be returned to the original paint color prior to move-out. Do not attempt to patch any small nail holes.  Only professionally patch repair holes larger than a small nail hole such as holes from TV mounting, shelving, etc.  Unprofessional wall patching jobs will be repaired at your expense. Window Coverings/Window Screens Any drapes/curtain rods/blinds present at the time of your move-in are required to be present at move-out and in good repair.  They must be firmly fastened and properly hung.  Any broken window coverings will be replaced at your expense. Any damaged window screens present at move-out that were not documented as being present at move-in must be repaired or replaced. Light Bulbs Replace any burned-out light bulbs. Plumbing All plumbing drains must be free of clogs and flowing properly. Garbage disposals must be free of debris. Cleaning The entire property must be clean and all trash removed. Carpets MUST be professionally cleaned, and a receipt provided to MoveZen. The property must be free of pest infestations.  If there are pests present at the property after your move out, the pest service will be charged to you to remediate. Doors/Windows All windows must be locked at the time of move-out. All doors must be locked at the time of move-out. Exterior Outside hoses must be disconnected and stored. Grass, flower beds, and hedges must be in decent condition and mowed/trimmed.   All leaves/debris must be removed. Concrete surfaces must be free of oil/spill stains. Forwarding Address Please provide your forwarding address if you have not done so already no later than your move-out date.  Also, be sure to set up mail forwarding with USPS to ensure you continue to receive all mail addressed to you. Key Return ALL keys/passes/remotes MUST BE returned to MoveZen on your move-out date, including but not limited to house keys, pool keys, mailbox keys, parking passes, etc.  If you will be returning items outside of business hours via our dropbox, please ensure all items are properly labeled with the property address.   Once keys are returned, you will not be allowed to take additional steps to avoid a charge.  Owners expect us to move quickly on addressing these items and relisting, so waiting on a tenant to have them taken care of is not an option.  We will document extremely well with photos, and report within 30-60 days if there are issues.