Once the order is placed, its final. Changes or cancellation can not be made once the order is placed. Please please double check your order before you place it. We will always do our best to accommodate any request. Thank you for understanding when we can't! If the address on your order is incorrect, we advise you to reroute the package through the carrier's tracking page once shipped. The Happy Givers is not responsible to reroute and reship any orders if wrong shipping address was provided.