IT coverage refers to the extent to which enterprise IT has control and visibility over the entire operations and infrastructure landscape of the business. IT teams are finding it hard to get complete coverage over ops, due to complicated and ever-expanding hybrid architectures and the increasing threat of shadow IT. Lack of hybrid cloud visibility can lead to application or network performance issues and can result in shadow IT initiatives. When business units, applications, and software are managed by distinct operational groups instead of IT, there’s an increase in flexibility at the cost of control. Netenrich helps businesses increase visibility across hybrid environments, reduce downtime, and get access to service intelligence to ensure IT service health.