When you receive your order defective, broken, or damaged, you have to contact Mytheresa representative for its after Sales Service. They will certainly provide you the best solution after assembling thorough information about your adorable essentials. Mytheresa experts will take care of your query, and will elaborate on your product that either it comes in after the Sales Service category or not. Moreover, you can request this repair service by filling in the form, which is available on the Mytheresa website.