Most of our policies and procedures are outlined in our Owner and Dog Applications. Our staff is trained on dog behavior and we monitor your dog closely to ensure that they are always healthy and happy. Any injury or illness, no matter how minor, will be reported to you as soon as possible. ​ If it is an emergency, we will always try to contact you first; however, if we can not get a hold of you, we will do what we feel is best for the dog.