If you are locked out of your apartment and contact our maintenance staff between the hours of 9AM – 5PM there will be a lockout fee of $60 charged to your account. A lockout occurring outside of these hours will result in a fee of $125. Please note that if you contact our staff to provide lockout services they will make best efforts to address your situation as soon as possible. If you call a locksmith and the keys are changed, make sure to deposit a copy of the new keys with your Superintendent. All costs for a locksmith are your responsibility.