This is a very important question in our Cider vs. Shein comparison. Both Cider and Shein stores allow you to monitor the status of your order. Both will let you know when the respective order is dispatched and when it is expected to arrive. Let's assume that the delivery of your order is delayed beyond the estimated time frame. If so, both businesses will likely contact you to explain the situation. If the order doesn't arrive within the promised time limit, you may also reach out to their customer care. They will get back to you within 24 hours.