You may see these terms listed as the condition of our wholesale inventory throughout our site. Here's what they mean: New With Tag (NWT) / New Without Tag (NWOT): Products listed as NWT/NWOT fall into the same category of condition. These items are in new condition, and the majority have hang tags attached, however some or even up to half may be missing retail/hang tags due to having been in a warehouse or retail environment. Customer Returns: Product listed as Customer Returns is just that -- items that have been previously sold either online or in a brick and mortar store, and then have been returned by the customer. These items are often in brand new condition, but should be expected to show slight signs of use, such as Deodorant marks Slight makeup marks Missing hang tags Scent Brand Samples: Brand samples are items that were created as samples for upcoming seasons, and may be missing brand or hang tags, size tags, or fabric/care tags. These items occasionally never made it to production (which can lead to some really cool, unique styles), so you may not be able to find stock photos. Strong product descriptions and measurements are key when listing these products on your reselling platforms.