If you buy a saddle from The Saddle Bank, you pay for the saddle plus the outbound carriage charge. If the saddle is not for you, simply fill out our returns form and we will arrange DPD to collect the parcel from you. Upon receipt of the returned saddle it will be inspected. Your refund will then be processed. The refund consists of the saddle price minus the return carriage charge and minus a £10 trial fee.
Please note, there is a trial fee associated with trialling a saddle. This only applies if the saddle is returned. Please see the trial policy page for full details.