If you wish to return the goods due to a change of mind, we will provide a refund or a credit note (at our discretion) for the equivalent amount you paid, provided that you notify our Customer Service Team within 30 days of delivery of the goods and that you return the goods in the same condition as they were delivered. Our Customer Service Team may ask you to provide images to substantiate any refunds, exchanges or credits Returns for change of mind will be at your cost. Alternatively, we can arrange to pick up the returned item from you. This service incurs a mandatory Return Freight and Handling Charge of 20% of the invoiced value. We do not accept change of mind returns for books/published materials.