The process between insurers may differ, but generally, you will take the following steps to make a life insurance claim: 1. Notify the insurer about the policyholder’s death as soon as possible. 2. Get the necessary documents for filing a claim – usually, you need a certified copy of the death certificate and the insurance policy. 3. Complete the claim form with any required information about beneficiaries. 4. Compile the claim form and documents to submit the claim to the insurer. 5. Wait for the claim to be approved, then receive the payment.