The following refurbished vehicle warranty only applies to vehicles that do not need to be registered as motor vehicles in cities where our stores operate.  Models Covered by the Refurbished Warranty DYAD KS scooters (ex. KS-03, KS-04...) DYAD Banana BOSS bikes DYAD C-04 bikes DYAD S-04 bikes DYAD F-04 bikes NIU BQi-C3 bikes (ex. BQi-C3 Pro...) NIU KQi2 scooters (ex. KQi2 Pro...) NIU KQi3 scooters (ex. Sport/Pro/Max..) NIU UQi scooters (ex. UQi Pro/UQi+) SEGWAY GT scooters (GT1/GT2) Model Condition and Warranty Period - Very Good Condition A few or no signs of wear in non-visible areas 201-1500 km on the odometer 1 Year. Main body (incl. battery, battery charger, frame, motor, controller, dashboard, front fork, main harness) 3 months. Equipment (incl. brake levers, brake disc, brake line, throttle control, and other non-daily consumable parts) 1 month. Consumable parts (incl. anti-collision strip, headlight, bell, fender, taillight, decorative cover, kick stand, and foot pad) - Good Condition Light signs of wear in non-visible and visible areas 1501-3000 km on the odometer 1 Year. Main body (incl. battery, battery charger, frame, motor, controller, dashboard, front fork, main harness) 3 months. Equipment (incl. brake levers, brake disc, brake line, throttle control, and other non-daily consumable parts) 1 month. Consumable parts (incl. anti-collision strip, headlight, bell, fender, taillight, decorative cover, kick stand, and foot pad) - Fair Condition Visible signs of wear anywhere on the body of the vehicle 3001-7000 km on the odometer 6 months. Main body (incl. battery, battery charger, frame, motor, controller, dashboard, front fork, main harness) 1 month. Equipment (incl. brake levers, brake disc, brake line, throttle control, and other non-daily consumable parts) 1 month. Consumable parts (incl. anti-collision strip, headlight, bell, fender, taillight, decorative cover, kick stand, and foot pad) - Satisfactory Condition Visible signs of wear anywhere on the body of the vehicle Over 7001 km on the odometer 1 month. Main body (incl. battery, battery charger, frame, motor, controller, dashboard, front fork, main harness) 1 month. Equipment (incl. brake levers, brake disc, brake line, throttle control, and other non-daily consumable parts) 1 month. Consumable parts (incl. anti-collision strip, headlight, bell, fender, taillight, decorative cover, kick stand, and foot pad) What Is Covered by the Warranty JUSST guarantees parts and labour. What Is Not Covered by the Warranty The warranty does not cover: — Normal wear and tear — Improper assembly or general maintenance — Improper repair or follow-up maintenance by one of our representatives or under direct supervision of one of our representatives (online, phone, in-person, etc.) — Mistakes following the instructions and warnings provided in the user manual or given by a JUSST representative (whether verbally or in writing) — Installation or modification of components, parts, or accessories not originally intended for, or compatible with the vehicle, as sold — Damage due to an accident, fire, misuse, abuse, theft, or neglect — Use for purposes other than for which the vehicle was designed, or involved in commercial use, unless the product is built and explicitly promoted for commercial use – such as commercial delivery or illegal activities — Rust, corrosion, or defects which are caused by extreme environmental conditions to which the vehicle could be exposed (ex. ice, snow, seawater, etc.) — Cracking of the frame caused by an excessive load — Bent out of shape wheel or motor caused by poor road conditions — Flat tires User manuals provide more disclaimers and limitations of liability that are incorporated into the warranty. It is the product owner’s responsibility to read the user manuals. How to Obtain Warranty Service The voluntary warranty we offer on refurbished products is only valid if the product is originally purchased from JUSST. If you have a problem and have bought your product directly from JUSST itself, please contact us. We will be happy to assist you. What Do We Do in Case of a Warranty Claim If during the warranty period you submit a claim to us, according to the situation, we will: (i) repair the product using new or previously used parts that are equivalent to those of your original purchase in performance and reliability, or (ii) replace the product with a product that is equivalent to your original purchase in performance and reliability, or (iii) exchange the product for a refund of your purchase price If a part or product is replaced or if a refund is given, any replacement product will become your property and the refunded or replaced part or product will belong to us. A replacement part or product or a repaired product will remain covered by the remaining warranty of the original product or for a period of 90 days from the date of replacement or repair, whichever is longer. How Do We Provide Warranty Service Depending on the case, we provide warranty service through one of the following methods: (i) Drop-off service. You can drop off the product to be repaired at a JUSST store or an affiliate. Once the repair has been completed, you may pick up your product. (ii) Mail-in service. We may ask you to mail your product for warranty coverage. We will send you a return label and packaging materials (if necessary) to allow you to ship your product. Once the repair is completed, JUSST or an affiliate will return your product to you. If you return a defective product, we'll pay for the shipping fees if your claim is valid and occurs within the 14-day period indicated in our return policy. After this time, you agree to pay for the shipping fees. We suggest that you carefully inspect any new product and use it as often as possible during the first 14 days. (iii) Van pick-up/drop-off service. In select cities, we may schedule a van to pick up and/or drop off your product. Once the repair is completed, JUSST or an affiliate will either return your product to you or you may pick it up. We'll pay for the pick-up and/or drop-off fees if your claim is valid and occurs within the 14-day period indicated in our return policy. After this time, you agree to pay for the pick-up and/or drop-off fees. We suggest that you carefully inspect any new product and use it as often as possible during the first 14 days. (iv) Mobile repair service. In select cities, we offer a mobile repair service. A mobile mechanic may come to you with all the skills and tools needed to repair your product on-site. We'll cover the travel costs for our mobile mechanic if your claim is valid and occurs within the 14-day period indicated in our return policy. After this time, you agree to pay for the travel costs of our mobile mechanic. We suggest that you carefully inspect any new product and use it as often as possible during the first 14 days. (v) Do-it-yourself. We may send you a replacement part or accessory, along with installation instructions, if applicable. Note: We are not responsible for any labor costs you incur relating to a do-it-yourself service. You may have to return the defective part before we can send you a new part or product. For any assistance, feel free to contact us. Limitation of Liability The warranty does not cover any direct, indirect, special or incidental loss, expense or damage resulting from the use or inability to use a product. We are not liable for any of the following: (a) loss of profits (b) loss of business (c) decrease in goodwill and/or other similar losses (d) loss of anticipated savings (e) loss of property (f) loss of contracts (g) lack of use (h) loss or damage to data or information (i) any special, indirect, consequential or purely economic damage, loss, expense, or cost.