When you place order, it is automatically sent to the warehouse system and they ship it as soon as they receive it which gives a very small window for changing or cancelling the order before its shipped.\rIf an order has been shipped, we can not stop or cancel it, however, you can use our return policy if you have changed your mind.\rCustom Orders:\rAs custom orders are produced on special request and with special requirements, once they go into production, they are property of customer and unfortunately, we are not able to cancel those orders.