The ACS ACR38T USB reader, which is typically used in Switzerland with a SuisseID certificate, does not support secure PIN entry. This causes the error message "Card reader with secure PIN entry required" to appear when creating a signature. In order to be able to carry out a signature with the USB reader, settings that deviate from the standard setting must be made.
To do this, proceed as follows: • Open the Sign Live! settings dialog via "Extras > Settings". CC. • Navigate to the "Signatures > Signature devices > signIT smartcard CC" section. • Disable the option "Require secure PIN entry". • Activate the option "Disable secure PIN entry".
With the subsequent signature, the PIN is entered via a screen dialog or via the keyboard of your computer.