If someone posts fake or negative reviews about you online, it’s completely understandable to want to respond. Sometimes it can be as simple as wanting to moderate the issue in a public forum.
However, responding to posts can make things much more tricky when it comes to having those same posts deleted. For starters, your response can lend legitimacy to the negative review!
In a situation like this, we may ask you to take down your response so the content can be removed more easily. It might be a good idea to save it somewhere so, in the very unlikely event the appeal to the website publisher is unsuccessful, you can repost your response once more.