TIDAL WAVE PARTY CANCELLATION:
All run pass refund requests must be submitted in writing to, info@tidalwaveparty.com with the subject line reading “Refund request”.  All refunds will be responded to within 5 business days. Tidal Wave ticket refunds will be issued to the CC used. Guests may cancel their weekend/ day passes up to forty-five (45) days prior to the event start date or Monday, May 6th, 2024. Refunds will not be provided after this time. Guests may roll their pass(es) over to the next year. The Eventbrite service (2% + $0.79 per ticket) and payment processing fee (2.5% per order) are NON-REFUNDABLE.
MARGARITAVILLE
The cancellation of guaranteed reservations must be received thirty (30) days prior to arrival in order to avoid a charge equal of 100% of estimated room rate and applicable taxes. No Show reservations are cancelled at 12am on the night of expected arrival, and will not be held further unless the hotel is contacted and informed of delayed arrival. All ‘No Show’ reservations will be billed to each individual’s credit card.
HOTEL ZOSO
No cancellations will be allowed after Wednesday, May 29, 2024. All ‘No Show’ reservations will be billed to the individual’s credit card. ‘No Show’ reservations are cancelled at 12am on the night of confirmed arrival date and will not be held further unless the hotel is contacted and informed of a delayed arrival prior. Guests will be required to provide a credit card for the guarantee of the reservation. If the card declines, the room will be released and cancelled and a cancellation notice will be sent to the guest.