You don't have to be there, but you have to let us know beforehand that you will not be there. If it's your first time using us, we prefer it, but it's not necessary if we've spoken and worked out the details. You can let us know in the notes section when you book your appointment and we'll shoot you a call.
It is important to note though, if you're not available to do the final walk around with us after we detail your car, we cannot offer any refunds or make-up appointments. We reserve 10-15 minutes at the end of every detail to touch up any spots we might have missed and if you're not present to look over the car we cannot drive back out to you once you see it.