Before you move, please check with us which service is available at your new address.  If you are changing from one type of service to another e.g. from Rural Wireless to Fibre, then you will need a new / different type of router.
Rural Wireless Customers: No, please leave your Wireless Dynamics router and any associated gear at your old address, we will install a dish at the new address (if there isn’t already one there) and supply a new router.
Fibre Broadband Customers: Yes, you can bring your existing Wireless Dynamics router to your new address. But please make sure you leave the Fibre Box (ONT) and it’s power supply at your old address. (The Fibre Box is usually mounted to the wall).
4G Urban Wireless Customers:  Yes, you can take your existing Wireless Dynamics router with you but you will still need to let us know. 4G routers are assigned to a specific address, and may not work properly if not updated to the new address.
We supply routers to all of our customers, and do not generally allow customers to bring their own as we cannot guarantee support for them. All supplied routers remain the property of Wireless Dynamics