Your GP consultation limits depend on your chosen plan and option. Please refer to your Policy document for the detailed Benefits and limits that are applicable to your chosen plan.
If you have reached your GP visit limits for the year, or if you prefer to consult with a doctor from the comfort of your home, you can conveniently consult with a doctor through the Virtual Clinic. During your virtual consultation, the GP will ask you questions to understand your previous medical history, general health and current symptoms. They can also issue a script, if needed, that you can collect from a Prime Cure Network pharmacy.
On the MyHealth Core Plan you have four (4) Ask A Doctor consultations and on the MyHealth Vital plan, you have two (2) Ask A Doctor Consultations per Insured Party per Annum. On the MyHealth Plus plan, you have unlimited virtual consultations Per Insured Party Per Annum.
To book a virtual consultation, contact the call centre during office hours on 0861 665 665 and select Virtual Clinic, or speak to one of our agents to request a virtual consultation.