Wheelchair Seating and Purchase: A limited amount of accessible seating bays is available in The Stalls area of The Palms. Patrons who require wheelchair seating should contact Ticketmaster Accessible Bookings for The Palms on 03 9292 5103 or visit the Crown Box Office in person during business hours to purchase tickets. Those patrons wishing to use a companion card with the booking must be able to present the valid card at the box office upon ticket collection. All seating is subject to availability. Wheelchair Access: Wheelchair access to the venue is via the Ground Level from the Food Court or via Level 1 lifts.  Disabled access toilets are also located in the foyer of The Palms. Frames, Walkers, and Crutches: Frames and walkers cannot be used on the steps or remain in the auditorium. Patrons with crutches may bring them into the auditorium but they must be stored under the seats and not in any of the aisle areas. Alternatively, crutches can be stored by staff during the performance. Crutches are not permitted in a GA standing section of a performance. Please note The Palms may not be able to relocate patrons who cannot reach their seats on the day of the performance. Accessible Ticketing: If you have accessible booking requirements, please contact Ticketmaster Accessible Bookings on 03 9292 5103.