If your results aren't showing in UCAS Hub, but you have your grades, you can contact the University and upload your documents regardless.It's a (very) busy day, with tens of thousands of students across the UK receiving their grades. Almost inevitably, the system can slow down at times. Your grades should have been updated by mid-morning on results day, and if they haven't, it's almost certainly a case of a simple delay.If your offer is with NTU, you can call +44 (0)115 848 6000 and we'll check your status. You'll also have the opportunity to upload your supporting documents through our online form.