If you unsatisfied with your products because you received the wrong product, damage during shipment or defect from manufacturing, please take a photo of the wrong, damaged or defected product and contact us at info@thrashnraid.com within 30 days of delivery, describing the issue.
Wrong Product/Damage/defect does not include the following:
Wrong size ordered by the customer (Please review sizing details for product)Scratches, cracks, or other damage to skateboard deck due to normal use. Normal fading in the design on apparel that results from washing and drying. Apparel damaged or shrinking due to owner mishandling or washing or drying on machine settings or with chemicals not recommended for the products. Any damage to product that is from the result of using the product outside the product's intended purpose.
For apparel items: If product doesn't fit the way you like, you may receive a refund if you *return the product back in it's original condition without any damage.
*Note: You are responsible for the shipping cost to send any products back to Thrash 'N Raid. Once we receive the product back, we will refund you for the cost of the product.