With our extensive experience in numerous global customer installs, we have seen numerous challenges during installation of track and trace programs. Through these experiences, we have developed a rigorous process for developing integrated solutions. Each project is handled by our knowledgeable project management team using the following 4-step process:
Consultation — At this stage we gain a thorough understanding of customer requirements, including how the solution will fit into the overall production environment, IT infrastructure and inventory management systems.
Project Definition — We create the specification of the required solution and develop a detailed implementation project plan including integration into the production line.
Implementation Services — We install the hardware and integrate the solution into the customer's data management network to support the regulatory and compliance needs.
Operations Support — Comprehensive service and support options are available to help train staff or provide regular maintenance for minimal interruptions to production.