Click and collect purchases may be returned in any Australian Pandora Concept Store or directly through Pandora’s online store.
Please note, Afterpay purchases cannot be returned in-store and must be returned by mail. Paypal purchases may be exchanged in-store but cannot be refunded in-store and must be returned by mail.
For stores operating using contactless click and collect, a refund or exchange can only be completed by mail. You can start your free return here.
You can view our full returns and exchanges policy here.