Confirmation of the order may take a couple of hours. You can check your SPAM or JUNK mails to see if the confirmation was sent there.If not, kindly contact us so we can check, confirm and we can process it as soon as possible. Since our products are all personalized, our customer service representative will call you to validate your orders. Once you were not able to answer or reply to our text and calls for validation, your order may not be processed. So your prompt reply will be highly appreciated.