An owner can cancel your booking for the following reasons:
The weather for the day of your booking is too dangerous for you and your crew.
The boat has been broken or damaged on a previous use and cannot be repaired before your booking.
The boat has a mechanical or electronical issue and cannot be repaired before your booking.
The tenant couldn't show the required documents to rent a boat during the check-in such as your nautical license (if a license is needed) or a document of identity.
The tenant doesn't have the skills required to navigate the boat safely.
The tenant couldn't pay the security deposit on SamBoat (if the deposit is managed by SamBoat) or during the check-in to the owner.
Every cancellation is reviewed by our cancellation team. If an owner cancels for a reason that is not justified or not accepted by our Terms and Conditions, measures can be taken against them by our cancellation team.