From time to time some products might go out of stock, in this case you can usually pre-order them, that is, add them to your order and checkout as usual. When you place the order you will see a total charge, including the pre-ordered items. Your order will then be processed by our Customer Service Team, when your order is processed you will be charged the whole amount for your order. The in-stock items will then be shipped and once the pre-order items are available they will be shipped separately.   When orders are split into two shipments you will only be charged one shipping fee. Please contact our Customer Service Team if you are unsure., pre-orders can be placed online or by speaking to our helpful team!