Your customers will receive the exact meeting point / starting point address as well as a Google Maps link together with the tickets via email from us after we’ve completed processing your booking. You can already find the approximate starting point in the offer description. The exact meeting point will be announced in the second email with the tickets, both as an address (for navigation systems) as well as a Google Maps link.
We explicitly recommend your customers to be at the meeting point a few minutes in advance. For pick-ups the buses usually just pass by the meeting points and in case nobody is there, the bus with its packed pick-up schedule directly continues to pick up the next guests.