Four days before your next delivery you will receive an Upcoming Order Reminder email and/or text. All changes to your cat’s subscription, including cancellations, must be made three days before your next delivery date.We’ll always do our best to make last-minute changes for you, but once your order has been charged for, we cannot make any changes to it.  If you're unsure when your next delivery is scheduled, you can find this information in your KatKin account.To cancel or pause your subscription, simply log into your KatKin Account here.