If you see this message, it means that UPS does not recognize the address as you entered it. We use UPS validation to minimize mistakes made during the order process. Please be sure you've entered your address exactly as it is registered with the US post office. In some instances, UPS will still not recognize it. In this case, if you are sure the address is correct and UPS has delivered there in the past, you can check the box that says "Please ship to the address provided". Please be aware however, that if you do check this box and choose to bypass UPS validation, Dreamy Creations and UPS cannot be responsible if your package does not arrive. If the problem persists please call us at 818-882-0120 and press 0 at any time for a happy operator Or email us at Info@dreamycreations.com