For an ns.publish project, we divide the costs into four blocks:
Setup costs: These are one-off amounts incurred to set up the system for the first time: From the joint workshop, in which your needs are precisely determined and recorded, to the setup of the employees involved (investor relations + finance, agency, translator, auditor if necessary, etc.), to training and the start-up.
Annual license costs: Here, the development and maintenance costs of the software are due, but also fees for the provision of employee access and the system on the vendor's servers. The most important multiplier is the number of so-called concurrent users.
Ongoing support costs: ns.publish is designed in such a way that the customer can largely operate the system himself, depending on his own time and previous knowledge. The support costs are correspondingly low. However, most customers let the agency help them with all design questions and sometimes also with "data entry" and the insertion of corrections.
"Money And Time Saved" - the largest cost block is called "money saved - time saved" and can be directly countered to the above 3 costs. Unfortunately, in the rarest cases it is concretely quantifiable. The larger it is in fact. This is especially noticeable when time is tight at the end of the publication and you still have your head free to take care of details. If you don't believe us, ask our customers. We will be happy to provide you with comparable references.