Your item may need more time, or a specialist tool not on hand on the
day. Usually the repairer will return the item to you and suggest
either bringing it back to the next repair cafe in that location, or
to another one that is sooner. Occasionally, the repairer may offer to
complete the work at home. In the rare event that this happens, this
is a personal agreement between you and the repairer. Repair Cafe
Wales is not insured for such work and can take no responsibility for
it.