We are sorry in advance! If you have not receive your order, but it is mark as delivered, we suggest you to:
Check with your neighbours and around your residence.
Check your address online, make sure if it is accurate.
Please wait for 3 days, sometimes the shipping company will pack according to the regulation
Once your parcel is delivered by the carrier, we are not responsible for it. However, will try our best to assist you to look for it! Contact our team at callalilyparis@gmail.com.