If you have received the wrong order or there are some products missing in your order, please email us at hello@blaq.co within 2 days from the time you received your order so we can correct the issue as soon as possible. Please include a photo of the item you received along with its packaging and freebies (if any). We will verify the information provided and will resend or ship new products as necessary. Don’t forget to include your order number in your email so we can check your order easily and fix the issue right away.