Please note that some orders are delivered to you directly from the manufacturer. In these cases the order status of Delivered’ means that the manufacturer have received your order (not that your product has been shipped to you). You will be contacted and pre-advised of the delivery date by the relevant manufacturer so you can rest assured that a convenient time for your delivery will be agreed before your product is despatched. If you have any queries regarding the delivery of your products then please email us at customerservices@electricshop.com.