By law, companies that own or operate underground utility lines must join one of the two one call centers in the state of New York (New York 811 and UDig NY).
New York 811’s member network includes “participating members,” which are utility companies (e.g. water, sewer, telecommunications, natural gas), municipalities and others with a stake in protecting New York’s underground infrastructure. “Sustaining members” do not own underground facilities but have an interest in damage prevention. All members meet annually to discuss relevant issues and concerns, outreach initiatives, damage prevention, safe digging and other matters.