If we’ve agreed to a hardship arrangement with you, this will be noted in your credit report for the duration of the arrangement and will remain on your credit report for 12 months from the end of the hardship agreement.
Being in a financial hardship arrangement won’t impact your credit score. However, repayment history information can be included in the calculation of your credit score, so if you’re under a temporary financial hardship arrangement and you miss a payment under the arrangement, your credit score might be impacted. You can read more here.