To add a new question go to If you are sending pre-designed files to us, files MUST be an EPS file with text created to outlines.If your design bleeds (images, color, text etc.), the design must bleed 1/8" out of the layout - this 1/8" will be cut off.All text should be 1/8" in from the edge. All designs should have crop marks.app settings and press "Manage Questions" button.