People who are analytical thinkers, inquisitive, and enjoy science-based approaches to making changes and solving problems are generally well suited for roles in organizational development. They also appreciate structure and controlled processes, since organizational development is not based on guessing but on testing processes to see if the outcomes support making a change or intervention. People in organizational development roles should also have good people skills, including patience, effective communication skills, and negotiation skills, since roles in this field require working with heads of organizations or departments and employees as well as considering customer satisfaction.