If your card is debited by mistake, you need not worry. Please make sure of the following at your end -
1. Please check your bank/credit card account. If it been debited, and it shows a failed transaction message then please note a failed transaction is normally rolled back within 7 business days. The time taken can vary from bank to bank and we, unfortunately, won't be able to expedite this. Please check with your bank for more details.
2. If the transaction is successful and the money has been credited to our account, please update us with the transaction number from your card-issuing bank over a call /email and we will initiate the refund within 3 days of your request; in case you wish to go ahead with the order, we will dispatch the same at the earliest.
3. The expected timelines are as below:
1. Net Banking - 4 business days
2. Debit/Credit Card - 10 business days