An ‘access request’ is when you provide information about yourself and your situation to the NDIA so they can make a determination about your eligibility for the NDIS. When it comes to making an access request, you will be asked to provide the following: your name, age, where you live in Australia and whether you have permission to live in Australia permanently, evidence of your residence and your age, details and evidence of your disability and how it impacts on your daily life, current and/or relevant reports you already have from medical specialists or allied health professionals related to your disability, and whether you give permission for the NDIA to talk to other relevant people about your disability, such as Centrelink, your GP or a person/organisation currently providing support to you. You can also give authorisation for someone you trust to hand over information on your behalf. This often means that you can provide copies of existing information, including letters or reports yourself, or decide to ask your treating health professional to fill out and sign a form so they can provide the information for you. An access request can be started over the phone by contacting Focus Care on 1300 941 750 or by calling the NDIA on 1800 800 110 between 8.30am – 4.30pm.