Sure! We’ll always be discreet with communications leading up to your consultation and throughout the ring crafting process. We don’t write ‘Queensmith’ or ‘jewellers’ on our deliveries, and you’ll know when to expect your delivery. Before sending, we'll be in touch to confirm a good date for delivery, and will provide your tracking code once your ring is on the way.
There are a few extra things you can do to keep your engagement ring order a secret:
Make sure the email address you use to communicate with us is not logged into any shared devices We may call you, unless you ask us not to - so do let us know if you’d prefer to keep all communications to email Make sure you don’t use a shared card to place your order Don't ask your partner their ring size, and don't try bring in a ring for us to measure - we can make really good, educated estimate based on your partner's height, clothing size and photos of them! And we offer free resizing if it isn't quite right first go.