If you have any new non-VA medical records (like records from a recent surgery or illness), please be sure to submit them before your appointment. The health care provider cannot review new information during the exam. All new 3 information should be uploaded through eBenefits.va.gov, submitted to your accredited VSO representative or mailed to VA using the appropriate address found here - http://www.benefits.va.gov/compensation/mailingaddresses.asp.