When your mattress is delivered to your home in a special carrying bag, you need to take it to the bedroom before taking it out of the bag. If the mattress is a double bed, we recommend that you get help from a friend or your partner. Then you take the mattress out of the bag. You put the rolled mattress on the box spring and open the nylon packaging with the special knife that comes out of the box. After unpacking, the mattress will slowly start to find its form. After finding its true form within 10-15 minutes, it will be ready for use.