You would need to notify our support team at support@vistastars.com within 7 days of the date of receiving your order. In rare cases that you receive a defective, damaged, wrong item, or a printing quality issue, please send us the photo of the received item, ideally, taken on a flat surface, with the tag and error of the items clearly displayed; and the order’s shipping label. Our support team will review your issue to offer the most suitable solution.