In the rare instance you've had an allergic reaction to a product, please take a photo of the reaction, discontinue use of the product immediately and email us at hello@brainsstreet.com. All reactions must be reported within the first 48 hours of use. Brains Street reserves the right to request a Doctors letter and/or photos of the reaction in order to confirm that it was caused by one of our products. Allergy returns must be less than 20% used upon arrival back with us.Brians street reserves the right to issue you a refund (minus any shipping costs) or a store credit matching the price you paid for the product.Please note that all instructions, ingredients, opinions and suggestions regarding products on our site have been provided by the manufacturers and/or distributors. If you have any concerns regarding the safety of certain ingredients please contact your doctor or you can contact us for further information.Check out our full Returns & Refund policy here.