Our estimate and booking process involves a lot of specific questions to try to get these details as accurate as possible from the beginning. We always handle moves as efficiently as possible, but arriving on moving day to longer walks than anticipated, additional stairs, increased inventory or other challenges such as an unreserved parking space or elevator will add time to the move which can increase the total cost. But any time beyond the move minimum is always prorated in 15 minute increments, and there are no hidden fees for extras like walking distances, number of stairs or boxes.