We completely understand that emails get lost or accidentally deleted so the most important thing to do is to get in contact with the researcher assigned to the practice area and location you are submitting for. If you have cause to do this we’d ask that you collate the names of all the referees who haven’t heard from us and their correct email addresses into one email and send it to the researcher while research is still underway. We will be happy to follow up, however we will do so in accordance with our own client contacting guidelines. Please also note that for most sections of our research, we only permit a certain maximum number of referees per submission. This is: 20 referees per submission for most areas of our research; 30 referees per submission for our USA research; and 5 per referring lawyer for our UK Bar research If you have provided us with more than the maximum specified, we may not be able to contact every person on your referee list.