If you click to view tracking on an item you have ordered, you may occasionally see the message "Tracking is currently unavailable for this item."
There are two common reasons for this to occur:
Your item has not yet shipped out from the Dwtea Tea Park. Once the seller ships your item, they will input a tracking number, and tracking updates will begin to show. Our team monitors every order to ensure that sellers ship out within 48 hours of the order being placed. If they do not, our team will contact them and relay any updates to you via support ticket.
Global postal services will track the entire process: providing scanning and delivery information for major tracking nodes, ensuring safety and peace of mind.