Please be sure you’ve checked all exterior doors and other locations where the package could be placed, including the porch, back patio, garage, and any area out of potential weather hazards. You should also check with anyone, neighbors, or relatives who might have retrieved the package. We have many cases that the packages were with a neighbor or placed in another place than usual. Please let us know if you find the package. If you do not find your package, please email us at support@theoptimumdetox.com so our Warehouse can open a Claim with the Delivery Company.