We want our customers to try our fragrance risk free and without any hassle of expensive returns. With each full size fragrance we include a trial size, sample vial with it to try out first. If you like the trial size vial, then you open and keep the full-size bottle. If you don't like it (which is highly unlikely), please email us at returns@forhabibi.com within 7 days of receiving your order and we will email you a return label (for return within the continental US only). Simply send back the unopened full size fragrance bottle to us within 14 days after receiving the label. We will issue you a refund within 5 days of receiving it. As always, the trial size samples are yours to keep. The fragrance should be packed securely so that it doesn't move around inside the box to ensure no damage occurs to the product itself. We reserve the right to accept or refuse a return depending on the condition of the product when it is sent back. To be eligible for a refund, all returns must be sealed in original packaging, must be unopened, unused and in resaleable condition.Opened, used, or damaged product returns will not be refunded or the refund may be prorated to reflect the amount of product used or damage to packaging. Please note, the Discovery/Sample set is non-refundable.If you choose not to use our return label and would like to send it back on your own, we recommend using a delivery service that is trackable. Habibi NY (Habibi Lux Products LLC) is not responsible for any lost packages sent on your own. Return shipping address:HABIBI LUX Products LLC371 Hoes LaneSuite 200Piscataway, NJ 08854