We take great pride in supplying trees and shrubs of exceptional quality. When planted properly by a customer, hardy nursery stock is guaranteed for 6 months, provided it has been properly watered and maintained. There is no guarantee on Tropical Plants, Emerald Green Arborvitae or Sub Alpine Trees. Sale or Clearance items are not guaranteed. Certain problems not covered by our warranty include: lack of water, salt/insect/animal damage or extreme frost/heat/other weather extremes.
Original receipt is required for all warranties as well as the deceased plant itself or a picture of it. Refunds will be in the form of store credit – no cash refunds.