The first step is to review the links to eligible products, requirements and exclusions via the "Promotion Details" link at the top of the website. This link will only be visible during the promotional event and it will be removed when the promotion ends.Promotional Considerations:Promotional discounts, deals and offers are only available for a limited time. All discounts are tested prior to release to ensure that the promotion is active, working properly and able to be applied to new orders.As a result, we are not able to offer promotional price matchingPlacing a new order during a promotion does not automatically qualify the order for the promotion. In order to qualify for the promotion the discounts must applied to the cart prior to checkout.Submitting a support inquiry in regards to a active promotion does not ear-mark the promotion. If you are having trouble placing a new order under a active promotion make sure you review the final bullet of this list, thank you!Previous versions of our website can cause some promotions not to be applied properly. If you experience issues, please, clear your browser's memory/cache, close/re-open a browser window in Incognito or Private mode and try checking out again.Some promotions may present promotional items via a pop-up window when a eligible item is added to the cart. Please, ensure that pop-ups are enabled on your browser. If you are using a express payment method like Paypal or Amazon; keep in mind, that in rare cases using these payment methods can cause discounts that were previously applied to a cart to be removed. This is a rare technical issue and if you experience this issue and you feel it is due to the payment method used. Please, place the order and reach out to us with your new order # requesting we review your order.If you experience any issues at all; please, note that we do not offer promotional price matching. If you feel your order is eligible for a active promotion: place the order during the promotion, provide us the new order # in a message and request that we review your order for eligibilityWe will review your order within 4-6 business days and provide you update via email