Besides the annual required free credit report, Equifax offers monthly subscriptions like Equifax Complete Premier with daily reports, credit report alerts and identity theft insurance and restoration services. Equifax Complete Friends and Family extends these services to two adults. Call the Customer Care team at 1-866-820-8911 to cancel Equifax Complete Premier or another service. Customer service representatives are available every day of the week from 8:00 am-12:00 am ET. Watch out! Note that you can’t prevent Equifax from compiling a credit report about you. You can only cancel your subscription to Equifax's paid products and services.