Cancelations must be made in writing. The cancelation fee depends on the date on which we receive written notification of your request to cancel your booking. Please note that the deposit is non-refundable.
Cancelation fees:
Cancelations made by the client 60 or more days prior to the start of the scheduled trip incur the loss of the deposit. Cancelations made by the client 59 to 31 days prior to the start of the scheduled trip incur the loss of 50% of the full trip cost. Cancelations made by the client 30 days or less prior to the start of the scheduled trip incur the loss of 100% of the full trip cost.
NOTE:  Kenes Tours reserves the right to adjust its terms of payment, including cancelation policies and initial deposits, per specific situations and negotiated agreements with individual clients. Please refer to your individual proposal for your specific cancelation policy and fees.