We only charge a setup fee for order under $300. We're confident that our products and people will win you over and that you'll be a customer for a long, long time. We're not looking for a short-term revenue boost, we want to build a long-term relationship. Embroidery files that we create for free are the property of Logo Wear Company. There is an option to purchase your embroidery file, if necessary. The fee to purchase .dst files is $35 per logo.