If you experience severe symptoms of COVID-19, call emergency services on triple zero (000) immediately. If you can’t call, ask someone else to. Tell the phone operator that you have COVID-19 and are experiencing severe symptoms and that you need an ambulance. Do not wait for your healthcare provider to contact you if you have symptoms that are causing you concern. If you are well enough to go to hospital for emergency medical care without an ambulance, use private transport or walk. When you arrive at the hospital, tell healthcare workers that you have COVID-19. You must: wear a face mask keep your distance from other people as much as possible use hand sanitiser