OTL City Guides & Seat Fillers is a family and friend-run membership club and service. The team sounds like it should be more of a sitcom, with an age range of 19 to 77! You've got Mark, the Grandpa, working with OTL's partners. Lu, the Aunt, builds the sites and oversees the city guides. Kalem, the nephew, is fresh out of school and honing his skills by posting events and taking care of member-only emails. The team also includes Uncle Joe. It's not a business-type of atmosphere. Instead, OTL is a club, and the team loves and believes in the concept - through good times and bad (like COVID-19 shutdowns).