After you have connected your IP camera to the local network and set it up to upload photos/video to connected to Alarmhandler via mail, the next step is to check if everything is working as it should.
Turn on "Record everything" under Settings in the app - this makes the system record whenever the camera detects motion and sound regardless if the "alarm" is ON or OFF.
Then check the Overview screen in the app, you see a warning that recording is enabled - then try to move into the desired field of view for IP camera and see how film clips appear in the app - with a delay of some seconds.
By enabling recordings to the system, the system will record movements regardless of whether the alarm is on or not. This will produce alot of recordings making "Delete all recordings fast" also found under Settings very useful.
If no film clips appear
Check the camera's settings are correct, many cameras have the built-in web page a test feature that check that mails can be sent from the camera. If the images show up in the app you know the settings are correct.
You might also need to adjust the camera's field of view to - note that many cameras have a quite narrow angle in which they are able to detect movement. You might have to move the camera further away to cover the desired area.
If none of the above helps, please contact us via the Send Message button on our website. We are happy to help you to get it to work!