It’s important to tell eheadspace if you are having thoughts about harming yourself. Sometimes young people who are assessed as being at serious risk of harm may be referred and supported to access other services for further support and assessment. Sometimes eheadspace cannot provide enough support to help a young person be safe. If we are concerned for your immediate safety, and the clinician thinks it’s necessary, eheadspace clinicians will contact the relevant emergency service. Where possible, eheadspace clinicians will let you know of any actions they are taking, unless doing so places you at further risk. We are obliged to try to protect you and/or others if the information you give us tells us that: you are being seriously hurt by someone else, you are thinking of seriously harming yourself, someone else is being, is likely to be, seriously hurt by you or another person. If we need to contact emergency services to get extra help for you (or someone else) we will try to make sure this happens in a way that doesn't put anyone at risk or harm.