This error means your email address is not verified. Check the verification email into your Inbox/Junk folder that received from the TiSPY service. Click on the verification link to verify your account. If the verification link is not clickable, then login into the TiSPY portal at https://tispy.net and when it asks for verification enter the verification code that was received in the mail. If you have not received verification email, you can resend the email from login at https://tispy.net.