If you cannot attend your Chinese class with us you have the option to cancel six hours before the start of the lesson. If you have a lesson at 5pm on a Monday afternoon, you can therefore cancel anytime before 11am on that day. Our Chinese tutors are full time professionals and they require a regular schedule to adhere to. If you do decide to cancel your class, you have the option to cancel up to 30% of your Mandarin classes at no charge.