Your team may arrive up to one hour before or after your scheduled service time. For early morning cleanings, the team will not arrive before 8AM. We make every effort to provide consistency, but we cannot guarantee the same team for each cleaning. Your team may vary due to customer cancellations or changes, route revisions, weather, team member vacation or illness. We ensure each team is trained to clean in the same way and has detailed notes on your home and your preferences.