Send an email directly from the Champion website by filling out the form on the contact page. Next, you can always call one of the following numbers from 8 AM to midnight Monday through Saturday and 10 AM to 10 PM (EST) Sunday: 1-800-315-0563 for any customer support; 1-800-832-0594 for delivery or returns questions; and 1-800-994-4348 for retail and product purchase questions. Help is available in either of these methods, and you can receive a representative reply within mere minutes when needed.