A prior authorization is when your insurance carrier needs more information to approve a prescription. It may take up to a week to get your medicine approved when your insurance carrier requests prior authorization. Please ask your insurance company what other medicines will be covered if your prescribed medicine is not approved. If you are told you need a prior authorization, call the office and give us:
The name of your prescription that was denied
Insurance information
Prescription coverage: Rx bin number or group number
Member ID (identification) number on your insurance card
Pharmacy telephone number