The entire Intellectual Property of the Lobster Sport brand lies within its sophisticated software which is only entrusted to Lobster's most trusted partners.
We can upgrade software immediately in Singapore, where you would normally have to:
Remove the control panel
Ship it to USA where Lobster Sports will upgrade the software
Ship back to customer and reinstall
This entire process is very costly (USD 300 ++ in shipping cost), your machine will be down for several weeks ultimately impacting your precious training time on the court.