Learners may claim serialized and non-serialized rewards, such as: Digital rewards that can be redeemed immediately, such as an online gift card or coupon code. These rewards are provided to learners immediately. Physical rewards that must be given in person, picked up, or mailed out, such as a company-branded t-shirt or new office chair. These rewards are often redeemed and received at different times. To all you to track whether an item has been received, a Received toggle will appear alongside all rewards.  Admins can mark items as received from the User: Rewards tab in the admin app. Learners can mark items as received from the My Rewards tab in the learner app.ProTip: You can view the Rewards Transaction Log to see a list of items that have been claimed but not received.