Outsourcing non-core business functions to a reliable BPO can help to improve your business, reduce labor costs and infrastructure investment, and improve productivity. The major advantage is that outsourcing can free up time and resources for your core business activities. More than a tool to reduce costs, today outsourcing also adds value to your business with skilled labor resources, expertise in the latest technologies, standardized procedures, increased efficiency, and reduced turnaround time.
Outsourcing can be done in US or Offshore. It comes down to client requirements. With teams that specifically focus on the project the quality of the work increases. If you Offshore then you can capitalize on the time difference part as well.