Please bear in mind that the vast majority of people involved in running the Festival are volunteers. The only exception to this are staff running our food franchises, members of the Alban Arena team, and some security personnel. But if you have any complaint or concern to raise, we absolutely want to listen and make things right - please ask at the foyer for a member of the Festival organising team. Alternatively, if you would prefer to get in touch by email, see the "contact us" page on this website.