Teens can delete the Verizon Smart Family companion app or perform a factory reset to remove it. However, a study by the Family Online Safety Institute found that 70% of preteens actually want their parents to use filters to keep them safe. It is important to note that Verizon's Smart Family parental controls only work if the companion app is installed on the child's phone. Having open conversations with your kids about using the Smart Family companion app can help ensure their understanding and cooperation in using the app's features.