The benefit of usability testing is to learn how real people interact with your website and then make adjustments based on the findings. It is critical to ensure that your app or website is simple to use and that activities can be performed quickly; otherwise, users will leave and visit a competitor’s site.
A usability test’s primary goal is to collect data needed to discover usability flaws and enhance the design of a website or app. Even the greatest web design and development teams may benefit from usability testing since it identifies user pain points and locations where they become stopped or confused.