Please complete your testing as per the instructions included in your test kit, making sure to seal the vial and the box correctly and register all necessary details.
The test sample must be returned in the same box, with the Tracked 24 Royal Mail label provided in order for the laboratory to be able to complete the appropriate testing - please keep a record of your tracking number in case there are any issues with your delivery.
If unsure please refer to the instructions or contact customer service by email at
info@chequp.com
or through our webchat for assistance.