At My School Journey we want to make your online shopping experience as easy as possible. We are happy to provide a store credit, refund or exchange for any items that are unopened, unused and returned to us within 30 days of purchase. To return your items, please email us at sales@myschooljourney.com.au and we will send you details on how to proceed. Once we have received your returned item/s we will be in touch via email to process your credit or refund. Please ensure that your name, order number and email address are included within the package so that we can locate your order details in our system.