Before you enter the car park, please report to our staff member on the car park side in the info area. They will then assign you an e-mobility space and take your car key.
The e-charging stations are located on the first floor of the parking garage, our employee will accompany you there after entering the parking garage (with the help of the license plate recognition).
Our staff will carry out the charging process. We will not move your car for this. As soon as the car is fully charged, we will finish the charging process so that you will find a fully charged car when you return.
Exit from the parking garage is again automatic via license plate recognition. Alternatively, the QR code from the booking confirmation can be held up to the reader in front of the barrier.
You have already paid for the parking space and the charging process online in advance. You do not have to make a payment - unless you park longer than booked, in which case you will have to pay for the parking space at our pay station or to our staff member. A one-off flat rate is charged for the charging process (incl. current draw-off). You can find out the current price in the booking screen. This applies regardless of the actual charging quantity required. You will therefore not receive an exact invoice for the charge taken. If you have any further questions, simply call us on: +49 (0)30 41 400 300