Your email address or US mobile number may already be enrolled with Zelle at another bank or credit union. Call our customer support team at 1-800-822-2651 and ask them to move your email address or US mobile number to your financial institution so you can use it for Zelle.
Once customer support moves your email address or US mobile number, it will be connected to your bank account so you can start sending and receiving money with Zelle through your United Community mobile app and online banking.