The sign type is important as this will help us determine the type of service you may need. There are many types of signs, Illuminated, Non-Illuminated, Channel Letters, Cabinet Signs, Pole Sign, LED Displays, Neon Sign, Etc.. Illuminated signs will need to be turned on in order to see the outage and make repairs, night photos of the sign showing the outage are very helpful as well if obtainable. Knowing your sign type can make setting up your next service request a breeze.