We take pride in crafting durable and high quality performance gear. We rigorously test each product to ensure it meets our highest standards. If you believe an item you have received is damaged or doesn’t perform as expected, please reach out to info@wolaco.com. We do not cover user-created damage, including but not limited to: tears, rips, holes, burns, and pilling. Products are guaranteed to be durable for their practical product lifetime, which is 1 year from purchase.