There are many strategies you can consider while waiting for services. Consult our brochure, What Parents can do While Waiting for Mental Health Services or call us at 613-321-3211 and request a mail-out copy. One of the best ways to help your family is to educate yourself and demystify mental illness. There are many programs specifically designed for parents and caregivers, such as Strengthening Families Together, offered by the SSO at the Royal Ottawa Hospital.