We understand that cyber attacks can happen at any time. That's why ESI's experts offer support 24/7 on most days. However, on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas, our response times may be slower and we cannot guarantee after-hours assistance as we can on other days of the year. Please note that our 24/7 system monitoring will still be active during the holidays. Holidays will only affect our team’s support availability.