If you are not available to receive the package at the time of delivery, the postal service will leave you a collection slip. You will then need to collect the package from the post office within the time period specified or arrange a suitable alternative(opens in new tab) with the postal service. This does not apply if you are taking delivery of a mobile phone for which a new contract was arranged at the time of purchase. In this case, the contracting party must take delivery of the package in person and sign the subscription contract at the same time.