A Payment request is safe. You create the page in your own online environment or the ING app. Then you send the request to the recipient. The recipient is referred to an iDEAL page or the app or online environment of their own bank to complete the payment. However, a Payment request can also be used by fraudsters. Therefore, it is important to be careful when you receive a Payment request. A fraudster can create a fake payment page and scam people on this page. Always be alert and do not pay Payment requests or Tikkies from unknown people. For more information, visit veiligbankieren.nl.