You can call Allianz Global Assistance collect when traveling abroad. The easiest way to reach us is to download the free TravelSmart app. Or, simply dial 0170 to reach an international operator. Say the number you wish to call, and you’ll be connected: 1-866-884-3556 for customer service, or 1-804-281-5700 for 24-Hour Hotline Assistance outside the U.S. Within the United States, Canada, Puerto Rico, and the U.S. Virgin Islands, call toll free: 1-800-654-1908 for 24-Hour Hotline Assistance.