Log in to your CURRENT online banking profile at ccbankutah.com
Go to the messages icon on the top right hand side of your profile
There will be a message with the subject of “New Online Banking Experience: Credentials.” Please read this email carefully, as it contains important information
Go to https://ccbankutah.ebanking-services.com
Enter the company ID (the company ID is a new security measure and is 7 digits long) as found on the New Online Banking Experience: Credentials message you received (see step 3)
Enter the user ID (this is the same sign on ID that you use for the CURRENT online banking portal)
Enter the NEW TEMPORARY password (this is NOT the password you currently use for your online banking portal) found on the New Online Banking Experience: Credentials message you received (see step 3)
You will then be asked to complete a second authentication for further security. You will be prompted to select a phone number to have a security code sent to the phone number we have on file. If the phone number we have on file is not text/phone call compatible, or you would like the code sent to a different phone number, please contact your branch (https://ccbank.com/about/locations/) to update your phone number
If you are still unable to log in after following these steps, you can contact the Operations Department at 801-763-5066. We appreciate your patience during this time.