Once borrowed, you are responsible for taking care of the item. You agree to treat each borrowed piece/item with care and respect as if they were on loan from your best friend. 2. Other than temporary hem tape, no alterations are permitted on any piece. Alterations will be charged as damage to the piece. 3. We handle the dry cleaning. If an item is damaged due to washing under your care, you will responsible for the full retail value of the product. Do not dry clean or wash the piece. This is our end of the deal.