You should notify us immediately when you become aware of any circumstances that may give rise to a claim even if you do not think you will have to make a claim. We are here to help and quick action could mitigate costs, or even prevent a claim. Equally, if you have a routine query, for which you would like our opinion, we are always happy to help. Just call our dedicated claims team on 0330 123 5921 or email careclaims@towergate.co.uk