The larger scale of our business allows us to offer support services that may not be available with an individual agent. We have a full customer service team that is available to answer any questions or meet your needs, on your schedule. When you work with an individual agent, or one who makes “house-calls,” they may have a pressing schedule and often have trouble fitting in previous clients when they have follow-up questions and needs. We have agents licensed in 48 states, so we are more than able to accommodate the ongoing needs of all of our clients, on a national scale. At times, working with a local agent can also be a hindrance as they may not have access to the full scope of plans and carriers that a national-level agency does.