Surrogacy is a very complicated process. It is important to have an agency with significant experience in the surrogacy world to help you and the intended parents navigate the various parts of the process. In addition, it is critical that both you and the intended parents have someone they can talk to and help mediate any issues that may arise during the surrogacy process. In fact, a good agency can help anticipate issues and avoid problems between you and the intended parents from the beginning.