You can get in touch with The Bushcraft Store through the customer service on the thebushcraftstore.co.uk page. Generally, a message or Contact button will be provided on the thebushcraftstore.co.uk page. You can use this button to send a message directly to the customer service of The Bushcraft Store. The customer service of The Bushcraft Store will deal with the problem for you in time. The Bushcraft Store also introduced an automatic reply function.