Unfortunately, the u0022untrackedu0022 phrase appears sometimes because the shipping line tracking system is unavailable, or the container number/ BL number/ Booking number might be wrong. Please check and try again.u003cbr /u003eIf a shipping line does not provide information about your u003ca href=u0022https://blog.shipsgo.com/container-tracking-services/u0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003eshipmentu003c/au003e, the shipment is not trackable. So, we will send u003ca href=u0022https://shipsgo.com/#feature-detailsu0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003enotificationu003c/au003e e-mails by labeling the container as u0022Untracked,u0022 indicating that tracking this container is impossible.u003cbr /u003eIn this case, you should contact your carrier by phone or e-mail.