With all of our business clients we follow a very precise protocol to ensure you receive the exact product you need to fit your specific application.
Should you change your mind after receiving your order then we are happy accept returns for wholesale orders within 14 days of receipt. Please note that if any specialist work has been carried out as part of your order, such as branding or packaging, then we reserve the right to apply a charge to reflect this.
If, in the unlikely event that you receive a defective product then our process for returning defective items will be initiated as with smaller orders. If you have one or two defective items within a batch, we may simply replace those. We kindly ask you to provide us with photos or videos of any products that may arrive defective.