When you're a MotorEasy member, you can log into your account portal to clearly see the status of your repair so that you have complete information about how it's going and the timescale it might take.  You'll get regular updates that include information about the booking process, the car's status when it's in the garage, and confirmation when the car is ready to collect. In addition to this wide array of notifications, you'll sometimes get alerts that require a response from you to continue your booking.