Shein has a 30 day return policy in which you can return items that you are not happy with. You must contact them first and wait for instructions before dropping off your package at your local post office. You also need to inform where you would like to have the money credited. If they do not receive instructions about where to credit the funds, they will credit it to your SHEIN wallet. Wallet balance can be used on future purchases or can be withdrawn to your payment account. Returns are normally processed within 5 business days after they have received your package. You will receive a confirmation email once your refund has been issued. Non returnable or non exchangeable items: bodysuits, lingerie, swimwear, jewelry, beauty and some accessories.