Customer support - Unlike retail giants, shopping with Patio Pelican means you'll get all the direct support you need throughout the buying process, and the follow up support once your product arrives. Our business philosophy is to offer customer service that is second to none! Here's a few other great reasons to shop with us: - Free shipping (orders over $50) from multiple US Locations - Authorized Dealer - Hassle Free Returns - Secure Payments - Full Manufacturer Warranties