A reservation is qualified as a “group reservation” from 12 people. Group reservations are managed by a dedicated and personalized service from the first contact to the billing. Simplified procedure for a group reservation : The group : Formulate a written request (e-mail, fax, mail) Ethic Etapes Dijon: Establishment of a customized quote The group : possible modifications then acceptance of the estimate with payment of a deposit according to the general conditions of sale. The group : sending of the final list of participants. Ethic Etapes Dijon / the group: from the first contact until the arrival of the group coordination on certain aspects of the stay (diets, hotel service, self-service hours, organization of breaks and welcome coffee, organization of disco evenings, etc. )