First of all we apologise for any inconvenience this may have caused. Please contact us via email at info@americancoffeeclub.co.uk or live chat within 7 days of receiving your order with details of the damaged and images.
If you contact us outside of this period, we won't be able to investigate or provide any reimbursement.
Cosmetic damage to the packaging will not be considered as it does not affect the usage of the product.