Other than the amazing features eLoad app offers, nothing is more important to us than the safety and security of our app users.
We use best-in-class payment technologies to ensure your payments are done securely, helping minimize and avoid payment fraud.
We also strive to keep your account safe by allowing you set up and use your eLoad account PIN and fingerprint ID to quicky access your eLoad account, thereby preventing unauthorized access.
By default, we send you email notifications of transactions and login attempts/sessions done on your eLoad account.
We use powerful encryption mechanisms to enforce privacy and data security. For instance, your eLoad Contacts are encrypted at rest and in transit, meaning we have zero knowledge of your eLoad contacts' details. This is very important to ensure such details stay private and under your control. We also strive to collect minimal user data, ensure that your consent is always sought, and that you are able to know what data we collect and how they are used as spelt out in eLoad Privacy Policy.
We never stop exploring innovative ways to keep improving our safety and security practices.