If you have questions regarding your move-out statement within the first 30 days after moving out of your apartment, please contact the on-site management team at your community directly. They will be able to review your statement with you line-by-line and provide additional insight into any fees you may have incurred. If you have questions about your move-out statement and it has been longer than 30-days since you moved out, you will need to submit a Past Resident Billing Inquiry in our Contact Us form. The Essex collections team can work with you to answer any outstanding questions you may have about fees on your statement, as well as assist you with creating a payment plan for your outstanding balance, if necessary.