The outgrowth of a traditional local “mom and pop” telephone answering service created in the late 70’s, Centratel has developed into an advanced-technology, vertical market-specific answering service with clients throughout the United States and the world. Headquarters are in Bend, Oregon. The company has been under Sam Carpenter’s primary ownership since its incorporation in 1984. On December 1, 2016 Centratel celebrated its 32nd anniversary. Despite the general decline in the answering service industry, we have consistently experienced dramatic growth.