Your train ticket is non-refundable however, if the train you purchased a ticket for is cancelled or delayed and as a result you decide not to travel, a refund will be offered on completely unused tickets.nnFrom 21st June 2021, you can receive an eVoucher for the face value of your advance fare when you turn it into the original retailer. Although, you must use the voucher by December 31st 2021.nnJust remember the longer you leave it until you book your train tickets, the more expensive they tend to be. Numbers are limited so you’ll need to be quick!