If tracking information shows that your order was delivered but you can’t find it, please follow these steps. 1. Confirm that your shipping address was entered correctly 2. See if there was an attempted delivery 3. Check around the delivery location (if in an apartment, check with the front desk/security) 4. Wait 36 additional hours - there are some instances where a carrier shows a package as ‘delivered’ a day or two before it is actually delivered