For all basic shipping services, US Post & Asendia partner with in-country postal services (e.g. Australia Post, Deutsche Post, etc.) for delivery.Tracking updates from these services is incomplete and cannot be compared to step-by-step tracking from couriers like FedEx and DHL. At times, the only updates given are upon package pickup and then delivery. If there is a lengthy delay in shipping (more than 28 days), the likely delay is caused by the individual country's Customs department. The best thing to do is to contact your local post office with your tracking number. This often results in the release of 80% of delayed parcels. GermanyPlease note that German Customs usually clears packages for delivery within 1-week. However, some packages can be kept at the Frankfurt office for 5-6 weeks. FedExThere is rarely any delay with FedEx and step-by-step updates are provided.