First of all, good communication is important to get the best results from tutoring. That’s why you will get a summary of every tutoring session each week. We also value your feedback, so don’t hesitate to keep in touch with your tutor, keep them up to date with the student’s progress in school, and bring up any concerns. If you feel that the focus of the tutoring sessions are not quite what you would like, let us know!
We also know that every student is different and may not get on as easily with every tutor. If you think the student’s tutor isn’t quite the right fit, let administration know and we’d be happy to try the student with a new tutor. We also find for some students changing the time or day of the tutoring can sometimes help some students who may experience trouble concentrating depending on the time or day of the week.
If you still feel tutoring is not for you, we have a cooling off period on our contract which allows you to cancel ongoing tutoring within one week of the first session, and after this our cancellation policy is just two weeks. Just let us know you’d like to stop, and you can cancel hassle-free.