All orders are processed during business hours (Monday – Friday) and are usually dispatched within 1-10 business days from the time of purchase if no other information is given. Please make sure to fill up your mobile phone number when ordering to facilitate shipping updates from the freight company. Orders cannot be canceled after they have been dispatched from our warehouse. If a package is undeliverable, the customer will be held responsible for any return and original shipping charges. Please note that the cost of shipping and any additional expenses due to uncollected packages will be charged to the customer.