IOS devices: On your device, sign in to the account that was used to make the purchases. Make sure you are connected to the Internet. Start the app. If your purchases are not automatically restored, open the settings menu from the main menu. Press the “restore purchases” button and sign in with your Apple ID if prompted. Your purchases should be restored after a short delay. Android devices: On your device, sign in to the account that was used to make the purchases. Make sure you are connected to the Internet. Start the app and your purchases should be restored after a short delay. If your app does not automatically restore purchases, please restart the app.