MCM insures all items against theft and accidental damages while in transit to the designated shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance.
If your box is damaged upon arrival, we recommend that you refuse the delivery, or make a note that you are accepting a damaged box when signing for the package. In case you need further help or assistance, please write us an e-mail at contact.eu@mcmworldwide.com or call us at +800-8888-1976.