If the death is unexpected, call 111. Otherwise, ring your family doctor, who will attend the death and issue a medical certificate. Once this has happened, call Simplicity Funerals Christchurch on (03) 379 0196 and our funeral directors will come to transfer your loved one into our care. If the death occurs at a rest home, hospital or hospice, the nursing staff organise these first steps for you. The funeral director will usually discuss a time to sit down and discuss funeral arrangements.