The possibility of repairs would depend on the location and extent of the damage on the chain.\
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If the clasp alone is damaged or broken, we can potentially get it replaced or repaired. If the chain itself is broken, repairs may not be possible due to the linkages involved.\
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In the case of 999 or 916 gold chains, trade-in is an option if repairs are not possible. This is because 916 and 999 gold is delicate, and often hand-crafted to fine details. As such, repairs tend to be limited to the clasps or the ends of the chain.\
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We would suggest bringing the chain to any of our retail stores for further assessment and advice.