Open Credits are available for 30 days after the date of purchase, giving you plenty of time to procrastinate when you want to reschedule your travel! To redeem your Open Credit please call our agents two days prior to travel with the reservation number and the name of who traveled (bonus points if you can remember your own name). If you don’t know the reservation number, don’t worry, our agents have the magical ability to find it for you (they may even consult a crystal ball). After 30 days, the Credit is automatically refunded to the original method of payment. Cash payments can be refunded by check, mailed to your address (just make sure your mailbox is ready for some snail-mail excitement), or be turned into a gift card (because who doesn’t love the gift of endless possibilities, even if it is a gift from yourself!).