The My Aged Care contact centre, and subsequently the Aged Care Assessment Team (ACAT), will assess your needs and be able to provide you with any additional information you might need. Prior to meeting with them, it may be helpful to have a think about what areas you would like help with, such as showering and shopping. They will establish what package of care you could be approved for. These range from Home Care Package Level 1 (minimal intervention) to Level 4 (higher and complex needs), through to respite or residential care. You will receive confirmation of the approved level of care in the post shortly after your assessment and then await further confirmation of when the funds for this package will be assigned to you.