Another great question. We sincerely believe that if you stay high the product will inevitably find its way to you. But on the off-chance that it doesn't ... if someone receives the product at the other address, or it is sitting idle at your local post office, you will need to deal directly with them to collect the product. We are not able to comment on whether you should bring along some gifts to, let's say, make the encounter more amicable.
Ultimately, you are responsible for entering your address correctly. If the product is returned to us as return-to-sender, we will gladly change the address and re-ship it, though you may likely incur additional shipping charges. Either way, you need to send us a note at sayhello@cushioncoversstore.com.