Complaints can be lodged at the Customer Relationship Centre by calling # 0120-2490000, 18001802222 (toll-free), 1800 103 2222 (toll-free). Complaints lodged against failed ATM transactions will be resolved within 7 working days of receipt of complaints. However, for delayed resolution, compensation of Rs.100 per day will be paid by the bank if claim is lodged within 30 days of the date of transaction.