We sure do! We provide unlimited makeup lessons regardless of your package level. We understand that time in the water is a vital part of swimming success, so if you're unable to make your lesson for the day, log into your Parent Portal and mark your child(ren) absent and a makeup class will become available for use. Swimming out your make-up as close to the missed regular lesson is important to maintain progress. However, we also understand that sometimes, life happens, so we will give you 90 days to book in your replacement class should you need a bit more time.
To ensure our classes can run on time and with efficiency, we require notice of your absence at least 2 hours before the start of your lesson to receive your makeup. Your replacement class can be booked up to one week ahead. We do suggest you book when you are ready as we do not offer make-ups on make-ups. Any unswum make-up lessons will be forfeited if you end your enrollment before using them.
The best way to manage your attendance and your make-ups is through your parent portal. Please see our team to help you get logged in and set up the next time you're on site!