Generally, we will receive the money transfer 2-5 working days after your payment. However, international money transfers are complicated and occasionally it can take longer than 5 working days for the money to arrive. Usually we have to wait patiently. To ease your anxiety, you can check if the payment is correct in the following ways: 1, Find the bank transfer receipt or check the transfer history via online banking. 2, Compare the 42agent bank transfer receipt information page to make sure the payee information and payment currency are correct. Please also make sure that you did not include any notes with the payment, as some of them may cause delays or fail to be credited (so we recommend not adding any notes when sending money). 3, Call your local bank to check the status of the transfer. 4, Send an email to 42agent and give us about the order number, date, amount, currency, country, bank, payee name, account, etc., and screenshots of the bank transfer receipt or online remittance record (please include all the necessary information above in the screenshots). We will call the bank in China to check the status of the remittance. Finally, based on our years of experience, 99% of international remittances will eventually arrive without any problems. Please do not worry too much. :)