In the unlikely event that you receive the wrong item, please contact us immediately with the following information so that we can resolve the problem quickly and efficiently:
- Your order number
- The name of the item you did not receive
- The name of the item you received instead.
- A clear photo of the item you received.
Once we have received the above information, our customer support team will deal with the problem as soon as possible!
ALL CLAIMS CONCERNING ORDERS THAT HAVE ARRIVED WITH AN INCORRECT ITEM MUST BE MADE WITHIN 7 DAYS OF THE DELIVERY DATE.