Not to worry, feeling intimidated or anxious about taking the first step to seek help is completely normal. We understand that you might feel nervous or embarrassed. Our intake counsellors are empathetic and compassionate, and understand that seeking help may be difficult for some people. During the initial intake, our intake counsellors will ask you a few questions and you will only need to elaborate on any difficulties you are experiencing if you feel comfortable doing so. The intake process, on average, takes 10-15 minutes.