With a wide variety of jobs available in IT, the education you need to work in the field can vary based on which jobs and companies you're interested in. To become an IT support specialist, you'll need to have computer knowledge and excellent problem-solving skills, but not necessarily a degree. You can often qualify for the position through documented training, like in our IT Support Specialist Career Diploma, industry-recognized certification, and work experience. More in-depth or technical IT positions could require an associate or bachelor's degree to qualify for the job.