Unfortunately, they can’t redirect your mail to you. So please remember to change your address on any subscription services, or you can also pay for a redirection service with Royal Mail. Otherwise we’ll have to return post and parcels to the sender rather than holding mail due to the volume they handle. It can sometimes take up to 4-5 weeks for redirection services to begin so please consider this when ordering this service through the Royal Mail to ensure your post gets to where it needs to be.