At Patio Patrol, franchisee training can start from the moment you sign the franchise agreement. In many cases, by the time someone signs a franchise agreement, they are well on their way to learning the ins and outs of the business.
Patio Patrol's initial franchisee training is broken down into 3 sections. The first section is all the training you'll do prior to the official "training week". The second section is the week of on-site training that you'll do at Patio Patrol headquarters. And the third section is post training and follow-up during your first few months in business.
Once the agreement is signed, you'll immediately be given access to our Intranet which serves as our collective knowledge base. You'll be assigned a personal training coach, who will guide you through the training process and initial business setup. There are usually 6-12 weeks from agreement signing to the training week. During that time you will get your truck(s) and equipment ready and attend workshops and training webinars to familiarize yourself with our software. The goal is to do as much training as we can before you come in for the on-site week.
Then comes the on-site week, which is, on-site here at our Boston headquarters. Training is a full week and usually runs 8a to 5p. You'll receive hands on training from our local technicians, you'll meet and work with a number of our support teams like our National Sales Center, Marketing and Operations departments, and you'll have many meals with the founders and other executives. This is not only your time to learn how to run a Patio Patrol but also a great time to connect and get to know each other.
After training you'll be ready to open your doors. Training doesn't stop there. Training is really a lifelong affair. Those first 90 days after a business are critical and we'll be there to help you every step of the way.
At Patio Patrol, we don't train more than two new owners at a time. Many Franchisors put 4, 5, 10 or more franchisees into the same training session. They'll have all the reasons why training in larger groups is beneficial. Some will have you watch videos while at their headquarters. Others you won't even have but a cursory 10 minute meeting with the Founders...and that's if they are even around anymore. We are personal at Patio Patrol. And we take that very seriously.