It depends. Aware Technology amplifies outside noises through omni-directional microphones. If you are hearing static or white noise, Aware Technology is likely magnifying it from your surroundings. This is considered normal. As with most hearing aids or enhancers, it may take time for you to adjust to the enhanced sound.
We suggest you test the product with the Aware Technology turned off. To do so, please locate the Aware buttons and press the “-” button until you hear a beep. If you still hear static noise, we consider this a product defect and you should contact our customer service team for support.