Carer tickets can be purchased directly via our website. Please select ‘Access Tickets’ and add your free Carer ticket to the basket. Carers will participate in the experience as part of the 30 guests.  Alternatively, if you wish to speak to a member of our team, please contact boxoffice.ldn@paddingtonbearexperience.com or call +44 20 4592 8671. Carer tickets like all other tickets are subject to availability, so please book in advance to guarantee entry. Please note that documentation may be requested upon receipt of a complimentary ticket when collecting tickets to the entrance of the venue - this can either be: ● Proof of DLA (Disabled Living Allowance) ● A Blue Badge or Freedom Pass ● Signed letter from a doctor or GP (Photo ID required)