We regret to inform you that we cannot change the delivery address after you have placed your order. In the event that you have entered an incorrect address, we recommend reaching out to the carrier directly. While the carrier may not always be able to update the address, there are instances where you can utilize the 'delivery to a pick-up point' option which allows you to have your package delivered to a convenient pick-up point.
If the carrier is unable to change the delivery address for you and the package cannot be redirected to a different address or pick-up point, it will unfortunately continue to be shipped to the address you initially provided. In such cases, please note that Pavo Couture cannot be held responsible for resending the parcel.
In the event that the parcel is refused or the address provided does not exist, it is likely that the parcel will be returned to our warehouse and processed as a return. In such cases, we recommend placing a new order.