We are happy to accept returns on any of our 2 & 4 litre boxes, within 14 days, should you change your mind following their delivery, provided they are in their original packaging and in their original/ resalable condition. Postage on returned items will be paid for by the customer (and must be returned by registered/trackable post). We will issue you a full refund on the cost of the petals when they are safetly returned to us. The original cost of shipping will not be refunded. Please note that returns are only accepted on our 2 & 4 litre boxes, and are not available on larger orders (6 litres or more). This is due to the fact that we custom order larger quantities of petals from our supplier for you, and this process begins shortly after your order is placed. Freeze dried rose petals are also a perishable item, and we might not always be able to sell them on to another customer before they perish. For these reasons we do not accept returns on orders of 6+ litres of rose petals. This does not affect your statutory rights. Please contact sales@rosepetals.ie should you have any questions regarding returns and we will get back to you as soon as we can.