At Rex MD, your diagnosis and prescription begins with a virtual medical consultation. This is a simple Q&A form, and for many of our patients, you will not need to speak directly with a doctor. If your Rex MD physician has follow-up questions, these can often be answered by secure chat or email. Some conditions in certain states require an audio or video call, which will be arranged during the process. While it’s possible – and sometimes necessary – to arrange a direct conversation with a doctor, an asynchronous online consultation will often be sufficient for many conditions. Some states do require an audio or video call, which will be arranged during the process. Note: Certain prescription medications will require a synchronous call with a licensed physician.