A massage chair may take some time to get used to since the massage rollers and airbags are working over built-up tension and muscles that typically don't receive much attention. It can take up to two weeks before you start noticing the benefits of a regular massage, so we suggest giving it some time. If you experience any discomfort, we recommend adding an extra layer of padding (i.e. throw blanket, towel, etc) over the backrest rollers to reduce the intensity until your body gets more accustomed to the massage.