This policy does not cover the following: × Crashes or fire damage caused by non-manufacturing factors, including but not limited to, pilot errors. × Damage caused by unauthorized modification, disassembly, or shell opening not in accordance with official instructions or manuals. × Water damage or other damages caused by improper installation, incorrect use, or operation not in accordance with official instructions or manuals. × Damage caused by a non-authorized service provider. × Damage caused by unauthorized modification of circuits and mismatch or misuse of the battery and charger. × Damage caused by riding which did not follow instruction manual recommendations. × Damage caused by operation in bad weather (i.e. strong winds, rain, sand/dust storms, etc.) × Damage caused by operating the product at a weight greater than the safe takeoff weight, as specified by instruction manuals. × Damage caused by a forced riding when components have aged or been damaged. × Damage caused by reliability or compatibility issues when using unauthorized third-party parts. × Damage caused by operating the unit with a low-charged or defective battery. × Uninterrupted or error-free operation of a product. × Loss of, or damage to, your data by a product. × Any software programs, whether provided with the product or installed subsequently. × Damage resulting from any non-FREEGO technical or other support, such as assistance with “how-to” questions or inaccurate product set-up and installation. × Products or parts with an altered identification label or from which the identification label has been removed.