This article walks through the process of Assigning a SkySwitch PBX Domain to a Contact Center. The assignment process detailed in this guide enables dialing from a SkySwitch PBX extension to an extension within the Contact Center application. Regarding this assignment process, please note the following:The process found in our Setup Trunk Groups and Dialing Patterns in the Contact Center article is required for this guide to be relevant.Assigning a SkySwitch domain to multiple Contact centers will cause routing issues. We are working on automating this process. The SkySwitch PBX to Contact Center routing uses the *68+destination dial pattern. The destination can be a phone number that is routed to the Contact Center or the extension of a user. If needed, a custom dial pattern can be supported, but standard fees apply. Please open a Support ticket for more information.   To assign a SkySwitch PBX Domain to a Contact Center, please complete the following:Access Your CCaaS Account: Navigate to your primary CCaaS account using the identifier "CCaaS-{resellerID}". Access Trunk Groups by navigating to System Admin > White Label > Trunk Groups Note both Telephony Providers from Internal Trunk Group: Locate the "Internal" trunk group within the Trunk Groups section. Take note of the telephony providers assigned to this "Internal" trunk group as it will be needed in a later step.Access Reseller and Customers by navigating to System Admin > Reseller > All Customers Locate the Contact Center (CC) that you are setting up within the list of all customers. Edit the Contact Center by selecting the "Edit" button located on the left side of its entry.Access the Telephony Tab.Add Telephony Configuration for this Contact Center by clicking the "ADD" button.Select "Unassigned" in the available options to configure a new telephony provider. Choose the Telephony Provider by selecting the first listed telephony provider you noted from the "Internal" trunk group in earlier in step 3. Set Tenant Identification Value by inputting the SkySwitch PBX domain name you wish to associate with this Contact Center.Once completed, add a second Telephony Provider by clicking "ADD" again and then choose the second listed telephony provider noted from earlier in step 3. Use the Same SkySwitch PBX Domain Name (Tenant Identification Value) you used in step 11. Save the Customer Configuration for this Contact Center by clicking the "SAVE CUSTOMER" button found at the top left side of the page.