If you’ve just moved into a property with a prepayment meter, you can ask us for a new key by calling 01920 486 156 or emailing metering@100green.com
If your prepay key is lost or damaged, please contact us immediately and we will issue you a tag number so you can get a new key.
If you are off supply due to a lost or damaged key, we’ll do everything we can to sort the situation for you.