we work hard to help you get your orders processed as quick as possible. once payment is accepted your order is shipped, which restricts our ability to make changed to your order. upon checkout, please confirm your shipping details are accurate before completing your order. if you have noticed an error once the order has been placed please email us at synth@synthlabsintl.com as soon as possible with the subject line “cancellation” with your full name and order number & we will try our best to accommodate you, otherwise please wait for the receipt of your package to begin the return process.