If, upon receipt, your goods are damaged, incomplete, incorrect or short delivered; notification must be made within 5 working days of delivery. We will endeavour to solve your problem as quickly as possible.  Please keep hold of your packaging until you have checked you are completely satisfied with your purchase. Please take photos of the product as well as the outer box as this will help with your claim. If you receive part of your order but are missing a box, please allow 24 hours after the first delivery before contacting us as this may just be a courier issue.
We are happy to exchange or refund, unwanted / items ordered in error, if they are returned within 28 days of purchase, provided the goods are unused, in a re-saleable condition, in original packaging, a returns reference is given and proof of purchase is provided.
Simply contact us via email info@learningspaceuk.co.uk or via phone 02890 319 360 and you will be given a reference number.  If there has been an error on our part we will arrange the return of the goods at no cost to the buyer. If there has been no error on our part, under our returns policy we will refund only the cost of the item/s. We will not refund the cost of delivery. Please ensure items are adequately insured during the return journey and you use recorded delivery. The returns policy for point 2 does not apply to goods that are substantially made up of materials that can be photocopied, any bespoke goods and special orders.
If you have returned the goods as damaged and we find no fault with the items upon examination we reserve the right to charge a 20% handling fee or a minimum of £10, whichever is greater.