If you were granted a refund and haven’t received it yet, first check your bank account again. It can take up to 15 business days for a refund to show up in your account, depending on your card processor.Then contact your credit card company. It may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at support@thegeektrove.com