We take pride in the quality of our product and service to make sure our posters are packaged well and shipped securely. If your order is delivered damaged or you notice a defect, let us know within 30 days of receiving your order:
Take a few photos of the damage to the product and the box it was shipped in (if the box was also damaged)Email photos to support@etchplate.com. Please include your full name and order number as it appears on your order confirmation email, as well as a brief summary of the issue. Our support staff will respond within 24 hours.