Please allow at least one business day for tracking status to update. If you placed an order on a holiday, or weekend tracking status may not update until the following business day. If you have purchased an item that is on backorder tracking status will update once the item is back in stock and in route to you. Please check your email inbox, your order may require order verification prior to shipping. If your order requires verification, please contact us at info@mybodymaxx.com. Once you have verified your order, tracking status will update. If it has been more than 3 business days since you placed your order and the item that you order is in stock and not on backorder, and does not require additional verification please contact us at info@mybodymaxx.com