Pipedrive is a cloud-based platform, which means that all data is stored on secure servers and can be accessed from any location with an internet connection.Conclusion The top Pipedrive rivals must offer a simple user interface. Additionally, they must have robust features like lead generation, deal management, sales automation, a mobile CRM, and first-rate customer service.Due to the simplicity, unlimited user allocation (even in the free plan), cutting-edge in-app phone, and sophisticated mobile app replicating the desktop experience, we selected Zoho CRM as the top Pipedrive rival. A few crucial CRM capabilities, such as contact, account, and deal management, are included in Zoho CRM. Additionally, Zoho CRM offers a variety of economical pricing options that are appropriate for companies of all sizes.As we are aware of that, Pipedrive is a cloud-based CRM platform that helps sales teams manage their sales processes and customer relationships, while BotPenguin is an AI-powered chatbot platform that helps businesses automate customer interactions on their websites and messaging platforms.So if you want to deploy a chatbot to your business, then you must go with Botpenguin.