If you realize that you are missing points the first thing to do is to make sure that you complied with all of the requirements to earn points. IHG Dining provides a very helpful checklist to go through if you feel like you are missing points. Points can take up to a week to appear in your IHG Rewards Club Dining account and 6-8 weeks to appear in your IHG Rewards Club account. You did not use a credit or debit card registered to IHG Rewards Club Dining when you completed your transaction. If you're using your debit card, you didn’t swipe it like a credit card to earn points. If you used your PIN #, the transaction goes directly to your bank and not the credit card companies that we’re linked with (Visa, MasterCard, Discover, and American Express).  You registered your credit or debit card and immediately tried to use it for IHG Rewards Club Dining. Once you register your credit card, it usually takes about 24 hours to register in our system. You dined on a blackout day, You dined at a restaurant that left IHG Rewards Club Dining The restaurant you visited changed their credit card process If the restaurant visited is one of our national brands or franchises, the business may not have added that specific location to IHG Rewards Club Dining. After you have gone through that checklist, and you are confident that you are entitled to point thing you can simply log into your account center and you will find a link where you can claim missing points. Just be sure that you have the necessary information to claim you're missing points, such as the date that you attended the restaurant, the amount of the bill, and the last four digits of your credit card.