We understand that creases and folded corners can be frustrating when receiving a new area rug. However, please note that these issues are normal and will typically flatten out within 2-3 weeks as you begin to use your new rug.Here are some tips to help flatten your rug:Back Rolling: Unroll the carpet and then roll it back up in the opposite direction with the backside facing up. Allow it to sit rolled up in this manner for a day or two, or until it flattens out.Heavy Objects: Place a piece of heavy furniture or other objects on the affected areas for a day or two, or until the rug flattens out. If the corners are sticking up, curl them back and place heavy objects on the affected areas going in the opposite direction.Heat: Use this technique as a last resort only. Place the rug on a cleared concrete surface, such as a driveway or sidewalk, during dry sunny conditions. Allow the rug to be positioned for optimal sunlight for up to 2 hours, or longer if needed, to absorb the sun's heat and help flatten the rug.