There are several possible causes of a home dehumidifier not collecting water. The most common reason is that the user sets the high desired humidity level on the unit's control panel. Hence, the dehumidification system does not work after achieving set humidity and hence not collecting the water.
One of the most common reasons is that the unit is operating in a very cold room which stops the efficient working of the system. A dehumidifier draws in moist air and passes it over a cold coil that condenses the water vapor into liquid.
As a result, ice will form on the coil, and dehumidification stops. Users can fix this problem temporarily by setting their house dehumidifier to a lower humidity level, or you can increase the room's temperature by changing the AC setting.
Another possible cause of domestic dehumidifiers not collecting water is that the air filter or the coil is dirty or clogged. A dirty filter or coil can reduce the system's airflow and cooling capacity, resulting in less water collection.
You can try cleaning or replacing the filter or coil according to the manufacturer's instructions to fix this problem. You may also need to defrost the coil if it has ice buildup.
A third possible cause of a residential dehumidifier not collecting water is that the water tank or the drain hose is faulty or misaligned. A water tank that is full, cracked, leaking, or not correctly inserted can prevent the dehumidification system from collecting water.
A drain hose that is kinked, blocked, or not connected correctly can also cause water collection issues. To fix this problem, you can try emptying and reinserting the water tank or checking and clearing the drain hose.
These are the most common causes of a home dehumidifier not collecting water. Check if your unit has one of the above issues. If not, then contact the service center for further assistance.
A dehumidifier system for home which is not collecting water may have a more severe problem, such as a faulty compressor, fan motor, or sensor.