It's a negotiation with the owner. It's debatable if now is the time to bring up a maintenance cost, but work with your account manager to craft the best possible presentation. We do not want to bait and switch anyone, so a large costly demand must be handled as part of the renewal, but if you just have a leaking toilet that we would fix anyways, it would be helpful if we address that after the owner has unloaded the stress of a potential costly turnover. Of course if you "must" have something done, especially major you must disclose that clearly so we can make it part of the renewal offer the owner provides you. Basicallly, the rate will be this, and the kitchen faucet will be replaced within 30 days of signing.