The webinar will present how a public administration can prepare for the application and the purposeful utilization of big data applications. It will focus on the “Conceptual Specification” exercise that administrations have to perform before using any data driven application to enhance policymaking. The webinar will make the case that the precision of the “Conceptual Specification” determines the quality of the big-data analyses and safeguards the added value to the policy-making process. The webinar further aims to present the usefulness of modelling decision-making processes in public administrations by applying Business Process Modelling and its notation standard Business Process Modelling and Notation (BPMN). Here it will make the case for analysing workflows and decision-making processes and correctly specifying user-requirements before new software applications are chosen, purchased and installed. It will go through the single steps of the research and the modelling process and present the technical instruments that can be applied. In the end, the webinar provides an outlook on how the Business Process Models can be used to further automate administrative workflows and discusses the advantages and disadvantages of automation in the public administration. Helpful material (CUTLER reports): · Methodology for modelling decision-making processes in public administrations · D7.1 – The Baseline Business Process Model for CUTLER · D7.2 – The CUTLER Business Process Model – Intermediate Results · D7.3 - Applied CUTLER Business Process Model · D7.4 - Optimized CUTLER BPM based on the evaluation feedback from the city pilots