We want to make sure your miners are up and running as quickly as possible. If they’re not, we can help facilitate communication between you and the appropriate party, depending on your hardware. If you purchased hardware through us that is still under warranty, we can help you through the RMA process, offering guidance on opening a ticket, looking out for updates, and communicating with the manufacturer. If your machines are not under warranty, we can help refer you to a repair site within our network.