The cornerstone of successful outsourcing is communication. You can utilize business communication tools that will allow you to continuously stay in touch with your external team. Another tip is to clearly define goals for the project and convey them to your IT partner. You cannot objectively measure success without determining the end goal and vital metrics. Keep in mind that the primary reason why companies outsource is to focus on core business operations and save money. If outsourcing does not achieve these goals, you might want to reconsider the collaboration, redefine the scope, and look for a new partner.