We aim to process most of our accident and illness claims in less than 48 hours. However, there will be instances when we need more information from your vet, so the claims process may take longer to settle. Nevertheless, once your claim is approved, your reimbursement will be issued within 24 business hours.
Please note that some banks and financial institutions may take up to ten (10) days to process your reimbursement before funds become available in your account.