Neighbor has several safeguards to protect hosts and renters, including identity verification, insurance, and payout protection. The company has a 3.2 out of 5 Trustpilot score. Hosts can still receive payments if the renter fails to pay. Renters must receive a notice at least 30 days before the next payment due date. However, the renter's items and vehicles are subject to theft and damage. These risks may be higher in specific neighborhoods instead of a secured traditional storage facility with 24/7 surveillance. But, the storage fees can be significantly less and can be worth it when using hosts with high ratings.