We strive to make sure our customers are completely satisfied with their purchases. If you are not happy with your item, you can request a refund within 30 days of the purchase date for any reason. To initiate a refund, please contact us first to receive a Return Merchandise Authorization (RMA) and the return address via email. Without the RMA and return address, we cannot process your return. After that simply return the item to us and we will transfer you your money back once we receive the item.