If any of the details we hold for you have changed then you need to let us know at the earliest possibility. We have a dedicated form you can submit online at telecare24.co.uk/update-your-details/.
Examples of details we occasionally need to update include but are not limited to; changes to your telephone number or address, new medical conditions, a change to your key safe code, or changes to your key contacts.
Rest assured, we store this data securely and only share vital information with the emergency services if the situation requires it.