If you've already placed an order, we will send a proof (unless otherwise noted) to the email with which you placed your order. We will not move your order into production until we receive your approval. If a full business day has passed and you still haven't received your proof, please check your SPAM or junk folders. If you still don't see one, please email us at customerservice@newskeepsake.com or chat with us (bottom right-hand corner). If you have not placed an order yet, please select Digital Proof when ordering or make a note in Special Instructions that you would like to receive one.