Orders may be canceled when an item is no longer available, when the order is unusual (for example, the order does not comply with the general terms and conditions, the delivery address is incorrect, the order is placed by a customer with an ongoing dispute, or the order exceeds purchase limits), or due to an exceptional technical issue. We apologize for any inconvenience caused.
When an order is canceled, an email notification is sent, and the payment hold is released in the following days.