Our deliveries are done safely with a contactless system by our nationwide couriers MDS Collivery.
Although we always strive to assist you promptly; please bear with us if there are any delays.
Certain products may have to be replaced in your gift hamper order due to stock availability or seasonal shortages. We will advise all our clients should this become necessary and replace them with equal value and quality products accordingly.
Delivery lead times will vary according to the destination address.
Orders are only dispatched once payment clears to our account. Lead times are stated inside the additional information below our gift hamper options to give you an estimated lead time.
Next-day delivery will mean that your gift will be delivered the following day from when our couriers collect from us. This option is generally used for all gift hamper orders locally where we are based in Cape Town. If you require next-day delivery to other main centers - please request a quote first before placing an order as next-day deliveries to other main centers carry surcharges which add additional costs to the standard delivery fee quoted at check out.
Road Freight Express is generally used for small to medium parcels to Gauteng, KZN, and other up-country regions and will mean that your gift will be delivered between 2 - 3 working days from when our couriers collect from us.
Road Freight is generally used for our large and more weighty gift hampers that are required to go to Gauteng, K,ZN and other up-country regions and will mean that your gift will be delivered between 3 - 5 working days from when our couriers collect from us.
Please note that things can go wrong during transit at times and delays are then inevitable and out of our hands.
It is always advisable to order your gift hamper well in advance of the date required for the occasion. If you need a delivery done urgently there are options to get a gift hamper to your recipient faster, but additional costs come into play and you should email us with your request first so that we can offer the different transit options to you with their irrespective prices in order for you to make an informed decision from there.