If you are not receiving your order, please
check the followings:
1. Pre-order item: Please check the
corresponding product page. The estimated shipping time is mentioned at the
bottom. It will be shipped out by then.
2. Flat rate shipping: Please check if you
have chosen flat rate shipping, this shipping could take 2-3 months to arrive. Once
the order is placed, it cannot be changed. We appreciate your patience.If these does not solve your issue, please initiate chat bot on the bottom right hand corner.