If you are in the office…
You can ask any employee to call the Quality Assurance (QA) Department for you and notify the QA Director.
You can call the patient relations line at 243-3456 to communicate your complaint.
You can pick up a patient experience card in any of the waiting rooms, complete it and place it in the dropbox at the front door [Peoria location office only] or give it to an ILCC employee.
If you are not in the office…
You can call 243-3456 directly.
You can call 243-3000 and ask to speak to the QA Coordinator regarding a complaint.