The health safety and wellbeing of our students is our top priority. An operational and strategic response group convenes daily, headed by our CEO Brian Welsh.  they are monitoring the situation closely and proactively following healthcare and government advice from the World Health Organization, PublicHealthEngland, the NHS, and the Foreign and Commonwealth Office to help ensure they are effectively managing the implications of coronavirus and responding as necessary. Within our residences: they are doing our best to keep a stock of hand sanitiser for you to use in each of our buildings. As you know there is a national shortage of this currently, but they are working hard to procure this for you and our teams where it may be running out The best way to keep hands clean is by using soap and water, which they have available for you to use. they would encourage you to wash your hands frequently Cleaning of all common areas is taking place daily, including weekends, at an increased frequency, with a focus on entry and exit buttons, lift buttons, door handles and high football areas Posters with up to date advice and guidance are on display Email communication with up to date advice and guidance sent regularly and posted on residence Facebook Groups Where they have gyms in our residences, they will be closed until further notice due to the increased risk of spread from using the equipment The common areas in our residences will be closed until further notice  A new visitor questionnaire and sign-in will be required to ensure our guests do not have any symptoms which may put our community at risk they are advising our students to avoid social gatherings they have cancelled the Nido events programme (all the events are now online via Instagram Live) they are only running virtual tours of the residences they are reducing contact with residents and only dealing with essential maintenance items to minimise the risk of spread Our receptions are closed, but a member of the residence team is available on site they are following social distancing measures, and advising our residents and teams to keep 2m apart they recommend residents avoid ordering items to be delivered to reception, and are available to receive parcels directly from delivery drivers  Only two people at a time should use the Laundry room, and residents should use Laundry View in the first instance to book machines and check the status of their laundry they strongly recommend that all of our students follow the most recent guidance from the NHS, the World Health Organization and PublicHealthEngland