Thank you so much for your order; we love having you as part of our community. Like you, we love being outdoors and are often traveling or on a trail; therefore, we have automated our ordering process as much as possible to ensure you can enjoy your product as soon as possible. This means that as soon as you place your order, it will be processed automatically. Unfortunately, this also means that we are unable to make any changes to your placed order. If you would like a customization or have a special request, please reach out to us via contact@tellyourtrail.com before placing your order. For more information, please refer to the next FAQ.