NOTE: ALL RETURNS MUST BE INITIATED FROM OUR SYSTEM PRIOR TO MAILING. BLIND RETURNS WILL NOT BE ACCEPTED, AND YOU WILL NOT RECEIVE A REFUND OR ACCOUNT CREDIT. This policy is in place because returns are typically processed at different locations from where items are shipped, so it's important that the return is created in our system first. If your order is eligible for return, contact us so we can set up an RMA or replace the item.