Ping command is used to check the connection between PC and camera:  STEP 1: Click on the orb (start menue), and choose Run. In the window that pops up, type cmd as follows: Press "windows +R" on the keyboard, input "CMD" in the Run Window STEP 2: You should now see an open black DOS window. At the prompt sign, type in the following:  ping +space+ IP Result from connection is successful: Result from connection is unreachable or network is poor: You can also use the ping -t as show below. This will allow the ping to keep running so if your having random drops you can let the ping run over and over till you see the drop: Pressing "Ctrl+C" will stop this and get you back to the prompt.