Google does offer a ticketing system as part of its suite of business tools. Google's ticketing system is called Google Cloud Support and allows businesses to create, manage, and track support tickets for their Google Cloud services. This system provides a way for businesses to receive technical support and assistance from Google for any issues or questions they may have regarding their use of Google Cloud services. Additionally, Google also offers a separate ticketing system for users of its advertising platforms, known as the Google Ads support ticketing system. These ticketing systems are designed to streamline communication and issue resolution between businesses and Google, ultimately improving the overall customer experience.