Normally, KYC checks are processed automatically and you receive the results including risk assessment and recommendations for action within a very short time via web or mobile phone application. If "false positive" hits occur, the checks are forwarded to our specialists. "False positives" are cases in which several people with the same name and similar identity characteristics can be considered as persons to be identified in a query, who accordingly cannot be assigned by the system without doubt. In these rare cases, there may be a short wait during KYC checks before you are shown the result.