All shipping timeframes operate in business days which excludes weekends and public holidays.
Once your parcel is in the hands of the courier company we have limited control over delivery and many factors can affect delivery times, including ongoing global shipping delays.
If your delivery has exceeded the shipping timeframe you will need to contact the courier delivering the parcel to you in case they have more information that isn't shown on your tracking link. Your parcel could be awaiting collection.
If they are unable to locate your parcel, please reach out to our Customer Experience team at info@goodieco.com