All plusOne devices come with a 2-year limited warranty. The plusOne lubricant, wipes, chargers, and accessories are not covered by the 2-year warranty. Acceptable proof of purchase includes hard-copy store receipts, online purchase records, credit card statements (indicating the charge from plusOne) or purchase history direct from www.myplusone.com.
If the product was purchased within 2 years and becomes defective, customers are eligible for an exact replacement free of charge. If the product was purchased within 60 days, customers are eligible for a refund or a return for any reason.