During your stay at any of our centres, you are able to maintain access to your phone during your free time. Phones or devices are not permitted during therapy sessions or treatments and you are politely asked to leave you phone either safely in your room or hand it to a member of our team during these times.
You will have FREE access to Wifi during your stay to enable you to keep in touch with family and friends on social media and able to make calls during free times. However, we respectfully request that you respect other clients and the centre by:
Refraining from taking calls in all communal areas
Do not access or share materials or images that could be considered offensive, pornographic or discriminatory
Maintaining your phone on vibrate or silent when sat in communal areas
Adhering to the Step One Recovery confidentiality and social media policy at all times during your treatment programme and do not post images of staff or clients on social media without prior and express consent from the subject and the centre.
Step One Recovery cannot accept responsibility or any liability arising from the loss, theft, damage or destruction of your mobile devices and you must check your device insurance to ensure that you are fully covered for these circumstances, or accept these at your own liability and cost.
You may arrange for private calls using our phones, just ask any member of staff and they will be able to assist you.