Within 14 days after delivery you are welcome to return or exchange the item if it does not meet your expectations. To do so, simply send us an email to info@coffeecircle.com within this period of time, stating your order number and the items you wish to return.  You can find more information about this here: https://www.coffeecircle.com/en/e/returns We will then get back to you as soon as possible. Please understand that we cannot consider the cancellation after this 14-day period has expired.Please do not forget to enclose the return form with your package so that we can allocate your return. As soon as we have received and checked your return, we will be in touch with you.