We have three arrival windows for all services that we provide. You may select 8am-12pm, 10am-2pm, or 12pm-4pm when scheduling your move. Your movers will arrive within your chosen window and at least a 30 minute advance notice. It is possible to request a "Hard Start" time if your move must begin at a specific time. Because of how much Hard Starts disrupt our internal schedule, we require a $400 Hard Start fee for each day of service that requires a Hard Start time. We will always do our best to accommodate the needs of our clients, but outside of your assigned arrival window, we can not guarantee that you will be serviced at a specific time unless a Hard Start fee has been agreed to.