A dispensing provider is a Doctor (GP) that can prescribe medicine from a list of approved medicines on our formulary (medicine list) and dispenses the medicine to you after your consultation. If the dispensing Doctor (GP) does not have the specific medicine that you require, they might give you a prescription to take to a pharmacy. The pharmacy will ask you to pay cash for the medicine , as dispensing Doctor's (GP’s) are paid an additional fee to provide medicine directly to our Policyholders.
A non-dispensing provider will give you a prescription that you can take to a pharmacy to get your medicine. If the non-dispensing Doctor (GP) prescribes medicine that is not covered on our list of approved medicines on our formulary (medicine list), you will need to pay cash for the medicine at the pharmacy.