It’s easy! 1. Log into your account on the website. 2. Let us know which items you are returning. Provide feedback. 3. Ensure the same number of items marked return are being shipped. If there are more items marked than shipped,you will be charged $20/item for the additional rental item(s). If more items are shipped than marked on the website, then we will send the additional item(s) with your next exchange.  4. Use the prepaid envelope provided in your box and put the items in the bag. Simply drop off at any Post Office. Or you can arrange for USPS carrier to pick up at your house.