Sometimes UPS may miss your delivery day entirely due to weather conditions or a variety of other reasons. Our hands are tied in most instances if this occurs. This would be a fileable claim through our shipping protection, but if you did not purchase it, please allow UPS until the following morning to deliver your juice. Our packaging is designed to hold for up to 36-48 hours depending on the outside temperature. The juices should be fine on the following day under the majority of instances, but if you receive your juices warm, please contact us right away and we will best remedy the situation.