4.1. Goods will be delivered via shipping to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the seller's order processing is decisive. 4.2. If an ordered item is not available, we will inform you by email immediately upon receipt of the order. In the event that an item is temporarily unavailable, Crumpler reserves the right not to accept your offer to conclude the purchase contract. We will immediately refund any payments already made. 4.3. If an item is only temporarily unavailable, we will inform you by email immediately after receiving the order. If delivery is delayed by more than two weeks, you have the right to withdraw from the contract. This does not affect your right to cancel the contract in accordance with Section 3. In this case, Crumpler is also entitled to withdraw from the contract. We will immediately refund any payments already made. 4.4. The delivery times specified by us are calculated from the time of order confirmation, provided that payment of the purchase price has already been made. For more information on delivery times, see Shipping & Delivery . 4.5. Shipping is only possible within mainland Germany and to Austria. There is no shipping to German islands. Pickup is not possible for logistical reasons. 4.6. Vouchers are sent to the customer via email.