A user storyboard is a visual representation of the steps a user takes as they interact with a product or service. It is a useful tool in the UX design process because it allows designers to understand the user's perspective and create solutions that meet their needs.  To create a user storyboard, designers should start by identifying the target users and their goals. They should then create a series of sketches or illustrations that show the user's progression through the product or service as they complete the tasks.  User storyboards can include annotations and notes to explain the user's actions and thoughts at each step. They can be used to inform the creation of wireframes, prototypes, and mock-ups and can be used to test the usability of a product or service and gather feedback from users.