Generally, Fever tickets are non-refundable. However, you can easily receive an exchange voucher for your ticket up to 48hrs to the date of the session. To do this, go on the Fever app by going to ‘Tickets’, selecting your ticket that you want to exchange, scrolling and selecting ‘Change your date and/or time’ and following the prompts to receive your exchange voucher of the full amount paid. This amount will be applied to your next checkout, please note that booking fees may still apply. Please contact our user support team if there are any questions or special circumstances, please include your ticket number to help us review your request.