Refunds will only be permitted before the product has been printed. If for any reason the customer is not happy with the experience or with the graphic design, before you send it to printing, a full refund may be permitted. However, once a purchase has been made, there is a 10 business day window for communication for refunds. If no response is given within 10 business days, refunds will no longer be permitted.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.