The business relationship with any client starts with presenting the client with a quotation for shipment of a cargo. This quotation usually has a validity period. The client’s acceptance of the quotation results in the signing of a cargo forwarding agreement or a booking note.
Sales staff will provide information about the documents needed for each individual case.
For regular clients the company can offer transportation services priced at a break-even level. In these cases, the company’s profit is generated from the commission paid by the sea carrier.