Customer must be present at the dock at least 15 minutes before a scheduled trip, to allow enough time to complete necessary paperwork required for all boat rentals. Please be aware that the time will start at the scheduled time reserved. For example: if customer reserves a boat for 11 am – 5 pm, the time will start at 11 am. The boat should be back at 5 pm. If customer brings it back more than 15 minutes late, customer will be fined $100. We will not provide any refund if the boat is returned earlier.