Current patients are able to apply for a direct phone or email consultation with Leah in acute scenarios. These consultations are helpful if patients have questions in between appointments. They are usually available within 24-72 hours depending on Leah’s commitments.
Phone or email consultations must be booked through reception. You’re welcome to email or call reception to coordinate this. These consultations do not replace a proper follow up appointment and cannot be used for your initial consultation.
These consultations are useful for situations including:
Updating information about a particular issue
Queries about ongoing management and treatment
Discussing results of a test
Sending copies of test results and reports
Organising tests and referrals
There is a fee involved and phone/email consultations are based on the time taken for Leah to complete what is required. Generally it is anticipated that it would take between 15-30 minutes and you are charged accordingly. Payment is made via credit card and you will be issued with a receipt within 24 hours. These consultations are not rebatable with health funds.