HWE Stationery is NOT responsible for verifying addresses provided by the customer. It is the responsibility of the customer to ensure the proper address is entered prior to submitting their order. Please note that most days, there is a very short window between the order being submitted, and being shipped (some shipping out the same day). We advise customers to double check shipping addresses prior to submission.Please email us at Support@hwestationery.com immediately if you realize that you provided the wrong shipping address. If your order has not yet been shipped, we should be able to correct it before it's picked up by the carrier.If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.