If you get “Unknown user” or “Wrong password” notifications, it could be because the SSL is disabled in the browser. SSL is a method of establishing secure connections between a browser and a mail server. So it is important to check this in the web browser. If this is turned off, turn it on. After that you can simply log in via the Hotmail sign. It is possible to log in, but opening or sending email is a problem. Then it could be the connection. If this goes via proxy, turn off the proxy.