When you rent a car from us, you automatically receive our Basic insurance coverage. This coverage is included in your rental price. It’s important to understand that this is our standard insurance option, which comes with the highest excess applicable for any insurance claims. For your rental, we require a credit card to be presented at the time of pick-up. This is necessary because we place a hold on your credit card as a security bond during the rental period. Please ensure that the credit card used matches the name of the main renter for verification purposes. After you return the vehicle without any damage, we will release the bond hold on your credit card. This release process typically takes about 5 - 10 business days to complete.