We promise we do our best to get your order to you as fast as possible. We even offer an express shipping method. Unfortunately we don’t deliver the packages ourselves (even though we would love to put that personal note into our business). We use the best shipping methods available, but please understand that it can happen that there is an unexpected delay from the courier's side, which is out of our hands.
In case your order is delayed and it’s supposed to be a gift: please let us know and we’ll send you a digital card you can print at home and offer as a temporary replacement-gift until your order arrives. The card contains a blank space for your personal message and a small extra challenge the person has to do, until the order arrives.
In case your order is/was delayed and you don’t want to gift it anymore: we hope you’ll find them so amazing that you’d want to keep them for yourself. If not, please read our return policy.