These should be identified from the get-go and are defined as those activities that are vital to your organisation’s survival, and to the resumption of business operations.
Typically, your critical functions are the business functions that are most sensitive to downtime, fulfill legal or financial obligations to maintain cash flow, play a key role in maintaining your business’ market share and reputation, and/or safeguard an irreplaceable asset.
Any changes to the categories that define these critical functions should prompt a review of your business continuity plan.