Any claims for a merchandise return/exchange must be submitted within three (3) to twenty (20) days after the product is documented as delivered. Returns will only be accepted if the item is in its original condition, unwashed, unworn, packaging with tags still attached and we reserve the right to adjust your return/exchange if your return arrives in a condition which does not meet our returns policy. Please include a copy of the original packing list with your return to avoid any delays in processing. NOTE: Returns must be requested within 20 days from receipt of merchandise. ADDITIONALLY - We reserve the right to correct, update or change our returns/refund/exchange policy at any time without notification. NOTE: Returns/Exchanges are NOT accepted for sales and discontinued items.