We have stringent processes in place to thoroughly vet our guests and ensure the safety of your property. However, to further minimise the risk of damage or theft, we strongly advise you to remove any valuable items from the property during the rental period. In the unlikely event that guests cause damage or steal from your property, our team of issue resolution specialists will work with you to recover the loss, in close collaboration with the platform and the guests involved. If your booking was made through Airbnb, you are eligible for a Host Guarantee coverage at no extra cost. Furthermore, owners who have partnered with GuestReady are also insured by a partner service provider.