When PMI takes over a new association we work hand in hand with the Board of Directors to determine which delinquent accounts we should pursue. Once the accounts are determined, we will communicate with the owner and they can either pay off their account, or set up a payment plan. If they do not comply with our attempts then they will be handed off to a collection attorney for filing of a lien and collection of funds. PMI will maintain constant contact with the Board of Directors through this entire process. It is your community, we are simply here to guide and follow through with your direction.