I would like you to be available on the first occasion that I sweep your chimney so that I can discuss any problems with you, and check any sweeping problems that may have previously been encountered.
If necessary, I am happy for you to tell me where we can collect a key from, or you can ask a neighbour to let us in. If I have to drive any distance to collect a key I will do this with a small additional charge to cover the time and fuel.
I will happily work with you to make our service as convenient as possible.