We support item level tracking. Go to Manage SKUs, if you want to do this with an existing item, click on SKU Code, On SKU Creation click on advanced and check ‘Is Serialised’ box and click on save. If you want the same with a new item then in Manage SKUs screen, Click on add new and click on advanced tab and check Is Serialised box. Now whenever you perform inventory movement operations, System will ask you for the serial no of the item. This serial no. will be unique for each piece of an item. Hence you can track inventory at item level.