100% of information in the MVR comes directly from each state’s DMV. MVRonline doesn’t have a database of drivers or manipulate any information. However, there could be mistakes or typos in the information that’s reported in the driver record. Contact us at support@MVROnline.com if you believe that the MVR is missing information or if some information is incorrect. We can dispute any inquiries directly with the state’s DMV if you have proof that the MVR is indeed incorrect.