CRM (Customer Relationship Management) is a software that focuses on Customer Relationship Management and their prospects. A CRM system allows you to store information from all Clients and analyze it to develop more efficient marketing strategies.
SCM (Supply Chain Management) software assists you in administrating supply networks. With it, you can manage business processes around logistics and customer service: purchases, supply, production, storage, preparation, distribution and after-sales. Supply Chain Management (SCM) contributes to the coordination and optimization of business processes, helps to reduce costs and offers a better response to the customer.