Most of our tools and equipment include a 1-year warranty. If the warranty is current, the item will be repaired and shipped back to you at no cost. Your original invoice number for each item returned is required for proof of warranty.
Repair Warranty
All repairs completed at Rio Grande include a six-month waranty for the repaired portion of your item. This warranty begins after the item has been returned to you.
For items out of warranty, our labor charge is $80/per hour, plus parts and shipping costs.
To return an item for evaluation or repair, package it securely in a sturdy box. Be sure to include your name, customer number, address, contact information, and invoice number (if your item is under warranty). Send it prepaid and insured to:
Rio Grande Attention: Repair Department 7500 Bluewater Rd. N.W.  Albuquerque, New Mexico 87121