If you have a monthly professional subscription active, you can only make the switch to the free plan while renewing your subscription at the end of the month. Note that this switch will effect your usage of certain features that fall under our paid plans. Your data associated with those professional will stay safe with us until you upgrade back. However, in case you have an annual professional subscription active and want to downgrade for some reason, you’ll be provided with a refund after we analyze your refund request.  We recommend you go through our Refund Policy to see whether or not your refund request is eligible.