We do not accept returns unless your item recieved is incorrect, or damaged.If you receive a damaged, defective, or incorrect product, email us at help@lithavenbooktique.com immediately. Please provide your order number to us in the subject heading so that we may advise on the best course of action to correct the issue, along with any relevant photos. If the item is defective, damaged or incorrect we want to make it right. You must contact us within 10 days of recieving your product.We strive to put out the best products and we stand behind our items. If you are unhappy with your order for any reason, please reach out to us.