At Lote & Co, we have a robust fraud check team who scrutinise each and every order to ensure its legitimacy for the safeguarding of our customers, staff and stock. We have high standards for online safety and want to safeguard any misuse of credit cards by catching them upfront. In rare occasions, your order could be flagged for various reasons and will be on hold until authorised by your bank or our fraud-check representatives. This will only occur during your first purchase with us. If you wish to avoid this, we highly recommend checking out with PayPal. Possible reasons for flagging:Billing address/name differs to shipping address/nameInternational orders placed for the first timeHigh value ordersExpress shipping