If you want to cancel your booking with us, please contact us and we will close your account and cancel your invoice. You will be refunded all balance payments paid deducting any non refundable deposit payments. Refunds are payable within 3-5 working days by your original payment method. We would usually keep your details on file for 12 months in the event you want to re-use your deposit payment; however if you want all of your details removing please let us know.