Yes, someone must be present at the time of the delivery. This person must be over the age of 18 years old and be able to sign off on our Terms & Conditions of Hire along with providing the following credentials, - A valid Australian Drivers Licence or Proof of Identity Card (Passports or International Drivers Lincence's will NOT be accepted)- A valid Debit or Credit Card, which will be placed on file with the booking for the duration of the hire (Digital copies or images will not be accepted and a physical card MUST be presented at the time of the delivery to fulfil our Terms & Conditions of Hire)