- Returns without a packing slip will not be processed. - The items must be in the original packaging. - The items must have an attached price tag. - The items must be unworn/unused/unwashed. - In case of a defect/incorrect item, please contact us in advance. - Returns are always at your own risk. - If a return does not meet the conditions, we can refuse your return or partially refund it. We will then contact you. TIP If you have returns from different orders, these can be sent back in 1 package. Of course, return costs will only be charged once. You can find this option in Returnista.