We understand that you long for your package! Do not hesitate to contact us if your package has not arrived after the recommended delivery time. You can always follow your package's journey on the tracking ID you received from us when we sent the package. If a package is as delivered but you have not received your package, something has gone wrong. Please check in the first place if your neighbor or someone else in the family has received your package. You can of course always email us at support@lacelaboratory.com if you need help.