Our retail courses are fun and engaging. We can also develop them in a number of different ways. For example, some of our retail training courses are taken in the classroom in a formal workshop environment. Other courses are conducted in each store. We will design and deliver a course that is right for you. The courses that are run within the stores are a mixture of training “out the back” and then embedding the learning in the LIVE environment with coaching from the course leader and store manager. All of our retail training courses are highly interactive and focus on the key retail skills that you need. We focus on sales associate training as well as store manager training. At times with so many retail staff it’s not commercially viable for MTD to train everyone so what we do in this instance is deliver a train the trainer retail programme for the store managers to deliver to their retail staff.