Technology alleviates communication breakdowns in the workplace by making it easier to share data and inputs, collaborate, ask questions, get feedback, and solve problems as a team anytime and anywhere. It has introduced new communication mediums that enable swifter and more convenient interactions. However, it has often led to communication breakdowns, since it has minimised face-to-face communication and interactions. At the same time, it is often a distraction which makes it difficult to practice active listening at the workplace.