While previous leadership experience can be beneficial, it is only sometimes necessary for frontline leaders. Effective leadership can be developed through training and mentorship programs to build essential leadership skills. By providing the proper training and support, individuals with prior leadership experience can excel as frontline leaders. Some organisations actively seek out individuals with diverse backgrounds and skill sets to bring fresh perspectives and innovative approaches to leadership roles. By nurturing talent from within and offering tailored development opportunities, companies can cultivate a strong pipeline of capable frontline leaders, regardless of their experience in leadership positions.