Conversational feedback is received through a back-and-forth communication service, like a chatbot. However, you don’t need to have a chatbot to gather feedback — or to be in conversation with the people who submit that feedback. Jotform lets you collect feedback on any device, along with important contact details like name, email, and address. Using these details, you can enter into conversation with the people who fill out your surveys in order to gather important insights for your business or organization.