Upon purchasing a Data Plan, it remains active for 30 days from the purchase date. After this duration, your SIM card will automatically reactivate, given you have sufficient funds in your balance. You have the flexibility to auto-renew your balance through your subscription or to make manual one-off payments as needed. Should you face any issues while topping up, please contact our technical support at [email protected]. When reaching out, kindly include your eSIM Plus Account ID and a brief description of the issue.