ScopeThe following steps will show you how to send and receive SMS messages via the Manage Portal.Items NeededSMS-enabled DIDPortal accessAn SMS-enabled DID can only be routed to a single user. Any other users that wish to use SMS will need an additional DID.Sending MessagesOnce logged into the portal you will have a Contacts window on your bottom rightIf the window is minimized simply click on the black barTo create a message click on the Balloon icon at the top of the Contacts windowA New Conversation window will appearIn the Search for contacts field enter any 10 digit telephone number and click Send SMSEnter the message you would like to send in the text box at the bottomWhen you are finished hit the Enter keyYour message will move to the main window with a time stamp. It has now been sentReceiving MessagesNew SMS messages will display in a window similar to the one in the above step. New messages will have a green bar until you click in the window. You can reply using by typing in the Send a message... window and hit the Enter key