You will not benefit from the Angell Back warranty if: - You do not send us a copy of your complaint within 48 hours. - You have not secured your bike to a fixed point with an approved lock. - In the event of theft in a private area, there has been no break-in and/or you have not taken reasonable precautions to protect your bike. In the case of theft from a private property, there was no break-in and/or you did not take reasonable precautions to protect your bike. - The internal battery was not sufficiently charged for the estimated parking time. - You did not accept your bike's geolocation function in the application. - You have not activated the alarm function in the application. - You have misused our application or failed to take into account any updates to our application. - Your bike has been confiscated by the public authorities because you parked it in a prohibited, inappropriate or dangerous place. - You have made modifications to the bike that have affected its security systems. - You have already made a replacement claim for theft in the previous twelve months. - You have personal insurance that has compensated you for the theft of your bike.