Refund Conditions:* If you cancel your course booking outside of 14 days prior to the course start date, a full refund will be issued to you.* If you cancel your course booking within 14 days of the course start date, you will receive only 70% of the course fee back. This retention of 30% reflects the non-refundable deposit, which is in place to secure your spot in the course and cover administrative costs associated with processing your booking.Refund Request Process:To request a refund, please send an email to info@mollylash.com.au . Ensure to include your full name, course date, and reason for the refund request in the email.Refund Processing Time:Upon receipt of your refund request, our team will promptly review it. If it meets the refund conditions, we will process the refund within 14 days.Additional Details:For more information on our refund policy, please refer to the refund policy available on our website.