If your order is deemed unfit for return because it is not in its original selling condition, we will notify you to let you know that no refund will be issued. The customer can then choose from the following options: 1. The product will be shipped back to the customer at a shipping cost of $25 CAD; or 2. The product will be recycled or donated.  If we are unable to contact you within 14 days of us informing you that your return has been rejected the product will be recycled or donated.