Passengers can make a ticket they have purchased an open ticket as long as the first flight has not taken place. An open ticket must be used within 1 year of being changed. Only the penalty fees for the relevant class will be applied for this transaction. If there is a price difference between dates, only this will be paid, and no penalty charge will be applied. You can change your ticket to an open ticket by contacting our Call Centre on 0090 850 250 67 77 or via the My Ticket Transactions section of our website.The applicable class penalty rules will be applied when a passenger changes their ticket to an open ticket.Open tickets cannot be transferred and the name on the ticket cannot be changed.