We send all goods via a tracked service. You can use the tracking number (which will be provided in an email upon successful dispatch or via the courier) to see where your parcel is.
Please use the courier's track and trace functionality on their website to understand where your goods are. We always recommend waiting several more days than expected before raising any delivery issue with us - as couriers often ask for more time to complete the delivery before considering it as an issue.
Nonetheless, if you have not received your order after a reasonable time, please get in touch and we will speak with the courier for you.