Due to regulations from our lab, we cannot accept or process returns on any purchase of medication or diagnostic tests. This means we cannot accept returns on an allergy test kit; just like you wouldn't want a test kit that someone else may have handled, we can't accept a return once it is shipped and we have paid for shipping.
That being said, if you take our allergy test, and our doctors you are not a fit for our treatment based on the results, we can refund you the cost of your physician consultation 100%.
In addition, we believe you deserve lifelong allergy relief by fixing the root cause of your allergies — and so should you! We're confident that together we can get there, that's why we have our allergy-free guarantee:
If you go through your treatment plan and every treatment check-in and still don’t improve your allergies, we’ll give you a full refund within 90 days of starting your treatment.
We’re always willing to accommodate you and want to be the best care you’ve ever received. Reach out to us at care@wyndly.com, and we will try our best to find a solution for you.