The customer has the right to refuse delivery if for some reason the container does not meet the criteria requested at purchase. Our goal is to give you a realistic idea of what you're getting up front. Check out our sample photos and read about the process before purchasing a container for the first time. If the container is rejected because the truck cannot safely drop the container exactly where you wanted it, the customer will be charged for trucking as well as a re-stock fee of 15% (when applicable). Neither you nor Western Container Sales wants the container to be rejected at delivery. Please make sure you see our container gallery and have a full understanding of what you're getting before you purchase for the first time. If you've looked at everything on the site, and you're still not sure, give us a call. We're always happy to help.