After checking on the reviews from customers online, different customers have different experiences with Boohoo. On a scale of 5 stars, Boohoo has managed to secure 4 stars, which is quite impressive and encouraging. Boohoo has an excellent customer service system where customers get help fast, especially on lost and delayed deliveries; they are able to recover them back within 24 hours, which is commendable.
In regard to returns from customers, Boohoo has a very good strategy where you can return within 28 days since you received your order. Customers are also happy with the great prices that boohoo offers, their products are very affordable, and they don’t compromise quality.
It is also very easy to track your order from the day you ordered until it is delivered, although Boohoo has four stars out of five, the things they need to work on and improve, few customers have complained about delayed deliveries and some customers have also complained about the App being slow which is very frustrating. Boohoo is keep to listen to its customers and is working on issues addressed.