We maintain a Lost & Found department to assist customers in locating items that were left on the bus. All inquiries should be requested through the Lost & Found form on the Contact Us page on our website.
If the item has been found, the customer will be advised via email and will have to pick it up from our NYC Headquarters within 10 days. If the customer chooses to ship the lost item, a shipping & handling fee will apply. Lost items that are left at our office for longer than 10 days, will either be donated to charity or discarded.