We are able to process the return for an item, if you could please inform us your return decision no later than 4 (four) days after placing the order if you are based in Singapore, and no later than 18 (eighteen) days after placing the order if you are based outside of Singapore.
Please note that we will be issuing the refund, upon receiving the item back at our studio in Singapore, in the conditions they are received by customers. Once you decide to return the item, please take and share pictures of the item with us to ascertain the conditions.
Per international e-commerce convention, we kindly ask the customers to bear the cost of shipping fees for returning the item back to us.