Document archive issues can be difficult to troubleshoot, but there are a few steps you can take to help. First, make sure that the document archive is properly configured and that all of the necessary files and settings are in place. If this is not the case, you may need to contact your IT department for assistance. Once everything is set up correctly, you should check for any corrupt or missing files in the archive. If any of these are found, they should be repaired or replaced. Finally, if there are still issues with the document archive after these steps have been taken, it may be necessary to reset it completely and start from scratch.