Check Southwest.com for the suggested airport arrival times at the child's arrival city. Arriving at this time will give you time to get your gate pass at the ticket counter and proceed through the security checkpoint to greet the child in their flight's gate area. Arrive at the gate no less than 45 minutes prior to the flight's scheduled arrival time. Check in with an Employee at the gate and let them know you’re picking up an Unaccompanied Minor. If the UM's flight is scheduled to arrive after the ticket counter and/or security checkpoint is closed, proceed to the Baggage Service Office to let the Agent know you're picking up a UM.