The improvement doesn't stop once the training and coaching sessions are over. Ensuring the lessons learned are applied and retained is vital for long-term success. Here's how Topaz reinforces its sales training post-completion: Advanced Training Sessions: You can choose to have your team participate in continued coaching which provides your sales team with real-time feedback and solutions, ensuring the lessons learned during foundational training are applied effectively in real-world scenarios. Peer-to-Peer Engagement: The Topaz Alumni Group (TAG) is an internal, private social network fostering a culture of continuous improvement. TAG members can share successes, bring real-time challenges, and brainstorm strategies with other alums and Topaz coaches. Access to a comprehensive library of training materials and templates can be referred to at any point, offering a constant source of guidance and improvement. Skill Refreshers: Alumni workshops are available on a client-need basis to revisit key topics and refresh the participants on using best practices or techniques learned and applied during training, keeping your team up-to-date and ahead of the curve. Buyer Facilitator Refresher Quiz: An interactive tool is available designed to reinforce the pivotal concepts learned during foundational training. This quiz, created exclusively for training alums, acts as both a refresher and a metric for understanding how well the principles of buyer facilitation have been internalized. Client Nurture Process: Participants enter a nurturing cycle that keeps their skills sharp and engagement high after completing the foundational training. They receive a monthly email that includes reminders of key training principles, interactive sales challenges, and role-practice scenarios. These emails reinforce the training and encourage active participation in the Topaz Alumni Group (TAG) for peer feedback. Additionally, a weekly "Topaz Tip" is sent directly to participants' email inboxes, providing ongoing inspiration and motivation to refine their sales skills continually. Customer Feedback Integration: By analyzing customer responses to assess the effectiveness of our sales training, tools, and coaching, we can offer real-time adjustments, enabling us to reach out to participants for deeper insights and fine-tuning. Using these reinforcement methods, Topaz ensures that the value delivered during the training program is not just a one-off event but ingrained in the team's everyday actions and long-term strategy.