A Primary Account Administrator is the dental practitioner who has access to add/edit banking information, as well as view pre-authorizations and claim statements. The Primary Administrator can also set up another Primary Administrator if they choose to grant someone else that main role (i.e. office manager) or other Standard Administrators (front desk staff).
A Standard Account Administrator is a secondary account to the Primary Administrator account. They have access to eligibility, claim statements and pre-authorizations, but do not have access to view or change banking information.