Connected Services consists of the MyToyota app and Multimedia. Each suite is host to its own set of features and must be activated separately.
A quick way to check if Connected Services is active, is to check if your last trip details are displayed on the home screen of the app.
If you are unsure whether your Connected Services are activated, first select the correct car from My Garage, then click on Connected Services Center. Then you will see all services available for the car and their activation status. Then, follow the flow to activate the Connected Services that are available for your vehicle.
To activate Toyota Online connect your smartphone with your car, using either Bluetooth or Wi-Fi tethering, then click on the Setup tab. From there click on the Online tab, then the Toyota Online tab, and choose an existing account. Then enter your MyToyota credentials.
Entering your details will start your 3 years of free service. You can check the expiration date of your Multimedia subscription via Customer Portal.
If you don’t have an existing account, you can directly create one in your car, by choosing the New Account option.
On vehicles equipped with Toyota Smart Connect, you can easily scan the QR code generated on the Head Unit with the MyToyota app or alternately introduce it manually into the app. Then activate the smart services in the Connected Services centre on the MyToyota app.
For more information please see our How-to-guides.