In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact the delivery courier if your package is taking too long to arrive and they will work with you to resolve any situation. TSHKA thoroughly inspects each item prior to hipping out to ensure none are broken or damaged. Once your package leaves our warehouse, we are not responsible for delayed, lost, or damaged items while in transit.