Natural Necessity Surf Shop will happily exchange or refund bulky items with the following criteria:
Within 30 days from delivery date
Return form completed and/or a copy of your invoice with reason for return
With the surfboard unridden and in the same condition as it was when we sent it
With the board sent back in the wrapping & box it was sent to you in, with any included fins enclosed
The customer must pay the return freight
Surfboards can be difficult to ship, so please contact us for help.
Bulky items include but isn't limited to surfboards, SUPs, Boardbags, Skateboards, Bodyboards, Beachshades.