We try to pack and ship your orders as soon as possible. If you gave the wrong shipping address upon ordering, please contact us ASAP. If you inform us before the order is dispatched (within 12 hours), we can still change the shipping address. If you gave the wrong shipping address upon ordering and your order has already dispatched, we can no longer change your order's shipping address. In the event that the shipping address is incorrect and you wish to cancel the order, we will refund the order but will reserve 50% of the order value to cover lost goods & shipping costs.