They’re available by phone, WhatsApp, and email throughout your stay. We’ll send you an email with the contact info seven days before departure. You’ll also receive a welcome packet upon arrival with all the contact info. For help booking tours, activities and dining reservations, JetBlue Vacations Insiders are available during business hours (which may vary by destination).
After hours, you can leave a voicemail and they’ll return your call the next day. For emergencies, they’re available 24/7. To best support you, there will be multiple Insiders at your service in each destination.