In case of accident, it is important to call 102 and ask the police officers to come to the accident scene.   If there are injured persons as a result of road accident, in order to rescue their lives call 103 ambulances, 112 MES and other appropriate institutions.   In case of accident, the insurance company insured guilty motor vehicles must be informed immediately:  - Hotlines of insurance company is specified on the insurance policy  - If you do not know the hotlines of insurance company, utilize 9707 SMS service In order to obtain information on whether the guilty vehicle owner is insured under compulsory insurance or not or which insurance company insured the vehicle, you can send SMS with vehicle registration number to 9707.   Do not leave the accident area. Maintain the damaged property in the condition right after accident and submit to the insurance company (or to its representative). In the following situations it is possible to remove damaged property or not to submit in the condition right after accident: Prevention of damage or reduction of, elimination of the consequences of the accident, elimination of impediment of damaged property to the action of other persons, in case of probability of risk for further losses to take appropriate measures in order to avoid uncontrolled case and also in the case of removal of the damaged property for these purposes In case of representative of insurance company fails to review the damaged property within 5 days after being informed on insurance accident In other cases when insurance company is in a possession of written approval in order not to maintain the damaged property in the condition right after accident. Follow the instructions of the representative of the insurance company. Within three days after submission of verbal information on insurance accident demand written claim form from the insurance company and filling this form immediately submit this to the insurance company.   Click here to initiate a return.