To get a health insurance policy, you would need to submit: A valid identity proof, A valid age proof and A valid address proof. At the time of a claim, however, you need to submit the following documents: Filled and signed claim form, Doctor's prescription recommending hospitalisation, All diagnostic test reports, All medical bills in original, All hospital records, A police FIR in the case of accidental injuries, Pre-authorisation claim form for cashless claims. Based on the verification of the documents, the claim would be settled.