If your order is shipping domestically (US), then the carriers we will use are USPS, Fedex or UPS. The transit time frame will depend on the service chosen. The typical transit time frame for standard service is 3-10 business days. The typical transit time for expedited service is 2-4 business days. The typical transit time for rush service is one 1-2 business days. If you have not received your delivery, you must contact us within 60 days of purchase or we will not be obligated to re-ship.
Army Post Office (APO) addresses have an average transit time of 10-21 days.
Also note that if you want to use an expedited shipping service, the “ship to” address may not be a P.O. Box or your order will be considered an “Undeliverable Package”
If your order is shipping internationally (Outside the US), the typical transit time frame is 2-4 weeks but please allow up to 6 weeks for international transit. If you have not received your order within 60 days of purchase, please contact us or we will not be obligated to re-ship. Furthermore, we will not reship your order due to non-receipt unless you choose International Priority (a trackable shipping method) during checkout.
You are responsible for any and all import taxes, tariffs and duties which may be levied by your Customs or Government or Other Authority. If you refuse to pay these fees, your order will be returned to us and you will be required to pay a $5.00 return fee. You will receive a credit for the subtotal of the order but will not be refunded the cost of shipping and handling or (if applicable) gift wrap.
Please note that we cannot ship to the following countries due to shipping restrictions:
Angola, Bahamas, Bermuda, Bolivia, Botswana, Brunei, Burundi, Cameroon, Cayman Islands, Chad, Chile, China, Congo - Brazzaville, Cook Islands, Costa Rica, Cuba, Curaçao, Czechia, Djibouti, Ecuador, Fiji, French Polynesia, Gambia, Guatemala, Guinea-Bissau, Guyana, Honduras, Hong Kong SAR China, India, Iran, Jamaica, Kenya, Kiribati, Kuwait, Laos, Lebanon, Libya, Luxembourg, Macao SAR China, Madagascar, Malawi, Maldives, Mali, Mauritania, Mauritius, Moldova, Mongolia, Montenegro, Morocco, Myanmar (Burma), Nepal, New Caledonia, Norfolk Island, North Korea, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Rwanda, Samoa, Saudi Arabia, Senegal, Solomon Islands, Somalia, South Africa, Sri Lanka, St. Kitts & Nevis, St. Lucia, Sudan, Suriname, Syria, Timor-Leste, Trinidad & Tobago, Tunisia, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis & Futuna, Western Sahara, Zimbabwe