As soon as you realize you have an order that needs to be canceled or edited, please send an email to hello@winkwell.com. We will always reach out to our fulfillment team to see if there's anything that can be done to cancel or edit your order. Subscription orders not canceled prior to shipment will be refunded with a $15 shipping and handling fee. If it has already begun the fulfillment process and cannot be canceled, please refer to the cancelation policy to see what you'd like to do! If this is a subscription, let us know if you'd like your future shipments delayed due to the extra one, we're happy to customize delivery dates to best fit your needs!