Our drivers may be able to wait a maximum of 10 minutes past your given departure time on our Hunter Valley Wine and Beer Adventure Tours if time permits however this is not guaranteed (it is up to the driver's discretion on the day). “Holding up” the bus and making other guests wait is obviously not fair to others and our tours must run as close to time as possible as the cellar doors require us to arrive within 15 minutes of our booked tasting time or they may not serve the group which obviously affects everyone else on the tour. Generally we cannot wait for late passengers (regardless of the reason) and we also cannot offer refunds or tour date changes as we will still have held that spot on the tour whether you attend on the day or not. It is best to arrive at the departure point 10 minutes before your given time to ensure you don’t miss the departure!