A workflow management system helps in planning, managing and monitoring workflows. The workflow management system provides tools and designers for workflows and can also monitor the corresponding workflows. Workflow management systems form an important basis for workflow management in companies:
The system has tools to create and edit workflows.
Mostly graphical user interfaces are used to model and automate even highly complex processes without programming knowledge.
The workflow management system can model and display individual work steps as a flow diagram.
Workflow management systems recognize events and classify them. In this way, individual steps can be derived, which in turn are started and monitored by the system.
The system can also access and use metadata in the document management system. This enables the automatic control of documents within the workflow management system.
Not all products are equal: the selection of the right provider and the right workflow management tool play an important role.
Cloud-based workflow management solutions that are preconfigured for key processes can deploy much faster than solutions that require traditional consultations.