Should you be in financial difficulty and would like some independent advice, there are a range of organisations available to help you.
StepChange offer a wide range of debt solutions to help you, no matter what you're dealing with. You can find out more here: www.stepchange.org or contact us and we can refer you directly to them.
For free and helpful independent advice, you may wish to contact Citizens Advice on 0808 223 1133. Lines are open Mon–Fri, 9am–5pm and all calls are free. Or visit: www.citizensadvice.org.uk/consumer/energy/energy-supply/
The Money & Pension Service is an arm’s-length body, sponsored by the Department for Work and Pensions, with a joint commitment to ensuring that people throughout the UK have guidance and access to the information they need to make effective financial decisions over their lifetime. If you would benefit from their assistance more details can be found at https://moneyandpensionsservice.org.uk/
For Energy Saving Advice to help reduce your bills, or to find any social, financial or energy efficiency programmes you may be entitled to, please visit https://www.simpleenergyadvice.org.uk/ or https://www.gov.uk/improve-energy-efficiency
For information regarding ‘Breathing Space’ debt respite you should contact an FCA authorised debt advice provider or your local authority.