If this occurs, please reset your electric desk via the instructions below:
Reset procedure:
Please hold the DOWN button for 10 to 15 seconds until ASR shows up on the keypad.
Then, once ASR shows up on the keypad, please hold the DOWN button for another 10 seconds until the desk lowers a little and rises a little and a number shows. Please note, this will only work for deskbird sit/stand desks.