Video Visits are interactive, real-time video appointments with an AHN provider. They are available exclusively through your MyChart account. All you need is a mobile, tablet, or desktop device with a camera, an Internet connection, and a quiet, private place where you can talk. During the visit, you discuss your symptoms and get the care you need. Video Visits should NOT be used for emergency health issues.In life-threatening situations, call 911 or go to the nearest emergency room.