In case of damage, please record the damage by photos and email us at hell@doublehappinessasiafood.com. Once the claim is confirmed eligible, we shall replace with a new item or refund the equivalent amount based on your credit card information to your payment bank.
Please retain all packing materials including original product packaging, Double Happiness Hong Kong packaging (if applicable), invoice and any gifts for return or exchange. Please ensure product labels and tags are in good condition, any damage or folds will be deemed as non-returnable.