Damage caused by hail or other bad weather constitutes damage by the elements to your house and is generally covered by your household contents insurance. An appraiser is usually consulted, normally provided by the insurance company. To be safe, enquire with your insurance company about whether elemental damage insurance is necessary for you. If your roller shutters sustain damage due to hail, act immediately by taking photos to document the damage. Videos are also useful. Report the damage to your insurer without delay. Make sure to specify the location, date and time at which the hail occurred. If possible, mention a witness, perhaps a neighbour. It can also be a good idea to create a list of damaged objects to provide the insurer with an overview. The corresponding objects should be kept safe until the claim has been processed. Your insurer will let you know the next steps to take. Don't take any action without their approval. For example, if you decide to repair the shutters before clearing matters, your insurer won't cover the costs.