If you have an issue regarding your Acer product, you can contact their customer support team for assistance. Acer has a section on their website where they answer commonly asked questions, which could be of use. Visit the Acer Answers Portal to browse their knowledge base. If you can't find the answer you are looking for from the Acer Answers Portal, you can contact their customer service team for support.  Opening hours Monday to Friday, 9am - 6pm (closed on bank holidays). Live Chat Email Number: 0371 760 1000 Please note that you will be required to have your Acer product number and/or the Serial number.