SEBI has launched a web based centralized grievance redress system called SEBI Complaint Redress System (SCORES). Investors can lodge their complaints on SCORES at http://scores.gov.in. Investors can also refer to the FAQs on SCORES website for guidance on lodging of complaints. On receipt of complaints, SEBI will take up the matter with IA and follow up with them for redressal.   Further, IAs are required to display link/ option to lodge complaint with them directly on their websites and mobile applications. Additionally, link to SCORES website/ link to download mobile application (SEBI SCORES) may also be provided by the IAs. [Ref. SEBI circular no. SEBI/HO/IMD/IMD-II CIS/P/CIR/2021/0686 dated December 13, 2021]   IAs are also required to display the status of investor complaints on the homepage (without scrolling) of their website and mobile applications in the format specified in Annexure B of SEBI circular no. SEBI/HO/IMD/IMD-II CIS/P/CIR/2021/0686 dated December 13, 2021. The information should be displayed properly using font size of 12 or above and made available on monthly basis (within 7 days of end of the previous month). [Ref. SEBI circular no. SEBI/HO/IMD/DF1/CIR/P/2019/169 dated December 27, 2019]