There’s no one perfect time to conduct an employee benefits survey. However, it’s generally a good idea to survey employees annually or biannually to get a sense of which benefits they value most and whether they’re happy with the quality of the benefits you offer.
You may also want to survey employees when there are changes to the benefits program, such as when you provide a new health insurance plan. Timing your survey appropriately can help ensure that you get the most accurate information possible.