During busy periods such as the festive period, sales and promotions, we receive a lot more emails than usual. As such we request that you allow 2-3 days for us to get back to your initial email inquiry. Note that we operate on a first-in first-out policy as well as a priority response system. This means that you should only send 1 email enquiry. Sending a follow up a day or so later will actually send your email to the back of the queue, which neither of us want to happen!