Balancing the need for detailed call evaluations with the challenge of reviewing a large volume of calls is a significant concern for many companies, particularly with increasing regulatory requirements. To address this, companies often employ automation tools like Abstrakt, which can analyze 100% of calls and notify quality assurance teams of compliance issues or deviations from scoring metrics. This allows for more comprehensive monitoring while minimizing the time and effort required for manual reviews. Additionally, some companies prioritize calls for review based on factors such as customer feedback or specific compliance risks, allowing them to focus resources where they are most needed.