Our return policy:
Customer may return, at the expense of Customer, the first System ever purchased by Customer from Planitar within 30 days of the date of the original shipment provided that the System is in the original packaging and all shipping instructions provided by Planitar are followed. For clarity: (i) no returns are possible after the 30 day period; and (ii) this Return Policy does not apply to any subsequently purchased System or any System obtained through a trade-in program. If the System is returned within this timeframe and confirmed by Planitar to be in full working condition and not to be damaged, Planitar will provide a refund based upon the original payment method and paid amount. Customer agrees that the refund will exclude the following: (i) restocking fee equal to 15% of the original System price; (ii) original shipping costs to Customer, and (iii) cost of any repairs required to restore the System to full working condition, as deemed necessary by Planitar.