Different platforms have different policies that affect the price we can offer.
OMTech provides phone and email support from its US headquarters and international offices to all customers, regardless of where the machine was purchased. In addition to basic phone and email support, official website customers receive two free one-hour Virtual Tech Support sessions with OMTech Specialists in Anaheim, California and earn exclusive rewards from the OMToken Rewards Program.
Technical consultations are available to all customers and additional Training Materials are available for purchase. If your products were purchased through third-party platforms, we ask that you first contact the seller for customer service so we can better match you with your order.