If your red button cuts out, there are several possible reasons described in your product manual.
We invite you to check your manual or contact us if it’s an older model, giving us the serial number of the product and a photo.
Please take a look at the tutorials that will give you the basics for “commissioning” and “checking the double safety regulator”.
– Check that your gas cylinder is Propane, vertical cylinder.
– Check that your cylinder is full
– Push the red button for 3 seconds for an 8m hose and 5 seconds for a 15m hose, without lighting the shrink gun at the same time.
– Check that your hose is not cut
– If your regulator is broken, warped or has been dismantled, you’ll need to replace it.
If, despite all these tests, you still have a problem, please contact your dealer with a photo of the regulator connected to your cylinder.