If you have received a payment reminder, even though you have returned your order or have already correctly transferred the invoice amount, please contact our payment service provider Unzer. Generally such is an unfortunate overlap and can be quickly resolved. Access to the Unzer Customer Portal can be found on your payment reminder. Alternatively, Unzer can also be contacted by e-mail at info@payolution.com or at the following telephone numbers:
Tel. Switzerland 0800 404 33 00