AUSTRALIAN ORDERS Please double check that the item you ordered was not a pre-order, retro or customised item by checking the product description on our website. If your item was not in any of the above categories, it is possible your item may have been delayed due to other factors. We aim to process your order as soon as possible and if there is any unforeseen delay, our team will be in touch. If you item is delayed for any reason, we will automatically upgrade your shipping to Express Post - free of charge, to ensure you receive your item in the shortest time possible. If you have any concerns whatsoever please don't hesitate to contact us via email at enquiries@italiansportswearcollection.com INTERNATIONAL ORDERS An Important Note for Our International Customers in the US, Canada, UK & Europe Please note that the order status for international customers in the above countries does take longer to update.  1) You will receive an initial shipping confirmation email from us as soon as your order has been shipped 2) You will then receive a shipping update email when your package arrives in the destination country and is being prepared for customs clearance by our local shipping partner (FedEx, DHL etc). This shipping update will contain your "last mile" tracking number so you can track your order as it progresses towards the delivery. 3) You will also receive an out for delivery email on the day your order is due to be delivered to you. Please rest assured if your order status has not yet updated this does NOT mean your item has not been shipped. In the unlikely event there is a delay in shipping your order, we will let you know right away. We have full oversight over your parcel at all times and if your item is showing as being fulfilled but not yet displaying tracking information, it IS on it's way and your order will update with tracking once the package arrives in your country and a last mile tracking number is allocated by the local delivery partner. If you have any concerns whatsoever please don't hesitate to contact us via email at enquiries@italiansportswearcollection.com