Our fulfilment center works fast to process orders and get them shipped out to you. If you make a mistake or you need to cancel your order, please contact Customer Service immediately. Most orders can be changed or canceled within an hour of placing your order when the request is received during our regular business hours. Once our fulfillment center begins processing an order, we can no longer make changes or cancel the order. While we will always do our best to assist you, we do not guarantee that your order can be changed or withdrawn/canceled.