While DHL Global Forwarding is widely recognized and considered reliable, it is essential to note that it may not be without its flaws. Several comments and reviews highlighted certain issues with DHL's services, such as unexpected additional charges, delivery delays, and poor customer service experiences. Customers have expressed frustration over back charges without proper justification, erroneous package handling fees, and the lack of responsiveness in addressing their concerns. You should consider these aspects and explore alternative freight forwarders to ensure your specific needs are met reliably.