Our membership and delivery fees cover both the costs of delivery, as well as maintaining our reusable packaging. Disposable packaging is easier and less costly for food service companies to work with, because there is no maintenance involved. We’re happy to do the extra work to keep our planet healthy, but do need to cover the costs! The convenience fee only applies when orders don’t meet a minimum subtotal for Pitted Seed meals. We have industry-low commission rates for our partner restaurants, and we’re able to subsidize those costs by either charging Convenience Fees or ensuring a minimum Pitted Seed subtotal. We’re very transparent about these costs, and we’ll never add any additional/hidden/crazy ‘service fees’ in like most local restaurant delivery apps do.