Lutron’s Enhanced Warranties include Silver, Gold, and Platinum options. Benefits: 8-years of parts coverage provides additional peace-of-mind 100% replacement of parts and diagnostic labor for years 1-2 50% replacement of parts for years 3-5 25% replacement of parts for years 6-8 Optional response-time guarantee limits the duration of system downtime for the first 2 years Silver: Offers 72-hour onsite/remote response (years 1-2) Gold: Offers 48-hour onsite/remote response (years 1-2) Platinum: Access to a priority support line-Providing a separate line dedicated to Platinum customers offering immediate call response time. Offers 24-hour onsite/remote response (years 1-2) Scheduled Preventive Maintenance (years 1-2) reduces the likelihood of system issues (Gold and Platinum warranties)