To make a claim, follow our simple 3 step process:
Step 1: Get in touch
The person making the claim can call us on 0800 542 7618 or email claims@britishseniors.co.uk to get the claims process started.
Step 2: Review
Depending on the type of policy you hold with us, we may be able to collect the claim information over the phone. The person making the claim can also get in contact via email, and we will send out a claim form to be completed and returned to us. They might be contacted if more information is needed.
Step 3: Payout
When the claim is accepted, we pay the benefit amount to the person legally entitled to it. We also refund any premiums paid after the death.