Pomelo online customers enjoy free 365-day returns. Make your order whenever you want and get a complimentary return with no worries. To begin your Pomelo return: Check out the My Returns zone on the website and select the order you want to return by clicking on the Order Number. Pick all the items you wish to return and the reason why. Choose between 3 available return options: Pomelo Store Drop Off Self Shipment Ninja Van Drop Off Please note that depending on your preferred Return Method, some additional fees may incur. Make sure to check the Returns section on the Pomelo website.