Right after you order, you will receive a confirmation email with your desired, delivery address, date and time frame.
We will dispatch your package between half-an-hour before the start of your delivery time-frame up to 1 hour before the end. You will receive an email when your order leaves our store.
We will try our best to deliver the order inside your delivery time frame. You will get an email when your package is delivered!
If no-one answers the door, we will call the phone number you provided and announce there's a gift from you. If we cannot contact the recipient, we will try to contact you. If we can't get in touch with anyone of you, we will return the package. Depending on the contents of the package, some items might be discarded and we will not be able to provide a refund for those items.