If your DCS Ice Machine isn’t making ice at all or isn’t making enough ice, DCS recommends these troubleshooting steps before calling a servicer. Ensure the controls are set to “ICE.” Check the water supply and make sure nothing is restricting it, such as: Closed Water Valve Blown Fuse Tripped Circuit Breaker Kinked Supply Line Low Water Pressure Make sure enough time has passed if the ice machine has just started the ice production cycle. A normal ice production cycle takes about 1.5 hours. Ensure the reservoir drain plug is in place. Run a cleaning cycle and check filters. Ensure the condenser fan isn’t restricted and nothing obstructs the grille in the front of the ice machine. Ensure the room or water temperature isn’t too warm. The ice machine should be in an area where the ambient temperature is below 38°C. Contact an authorized DCS repair technician if you’ve completed these troubleshooting steps and are still experiencing issues.