Most building have a different policy for the collection of keys.
If you are an OWNER: You should contact your Strata Manager to request a key. There will be a fee applicable for the key.They will advise if the fee is refundable or not and what the conditions are for same.
If you are a TENANT: You should contact your agent and ask them to request a key on your behalf. After payment has been received, keys can be posted or collected from our offices.
To request a key head over to the contact us section now.