I hate when this happens!  If your camera gear and Atlas Pack are stolen, we are here to help. The first thing I will ask you is why you didn't have an Apple airtag stashed inside. You really should hide one in your pack. Then I will say, where do you need it shipped... The offer to replace your pack at no cost and ship for free no matter where in the world you are expires, is valid for purchases as of March 1, 2020 and expires 365days after delivery of pack. A copy of the police report is required. To be eligible your pack must be purchase from atlaspacks.com directly.  Purchases made on AMAZON, 3rd party sites, used packs, camera shops, etc do not qualify for this benefit.