If the item was marked as a gift when purchased and shipped directly to you, then you’ll receive a gift credit for the value of your return. You’ll need to provide the order number listed on the packing slip. Once the returned item is received, we’ll email you a gift code to redeem at RunPups.com.If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he/she will find out about your return.