Robotic process automation (RPA) focuses on automating repetitive, rules-based tasks performed by humans, mimicking human actions within digital systems. RPA bots can perform tasks such as data entry, form processing, and report generation with speed and accuracy, leading to significant time and cost savings.
Business process automation (BPA), on the other hand, involves automating entire business processes from end to end, including both manual and automated tasks. BPA aims to optimise workflows, improve collaboration, and enhance overall business performance by integrating disparate systems and automating complex processes across departments and functions.