If you've tried turning your charging point off and on again at the fuse board but your charging point is still not charging your vehicle, please check the LED status lights on the front and sides of the unit.
Pulsing Red: The charging point's safety system has been activated. If the Hypervolt is connected to the internet, the charger will automatically notify Hypervolt's support team, who will be able to remotely diagnose your issue. Further information will be displayed on your app.
Solid Orange which flashes when you plug your vehicle in: The Hypervolt is locked. To unlock it, simply tap the unlock button on the app.