We’re so sorry about this error. We do our best to ensure your orders are packed safely but sometimes it can get damaged during shipment. Please fill our contact form with your order number, photo of all the products received, and a photo of the packing slip with all products ordered marked clearly visible. Please bring any damaged or incorrect orders to our attention within 14 days of receipt. We may request additional photos of the damaged items so please do not discard them until our team has given you assistance.