The first step is to cancel the licence that has been lost or destroyed, as soon as you can. Call NZTA on 0800 822 422 to do this over the phone.
You’ll then need to get a replacement licence – you can do this online or in person. It costs $38.20.
To apply online, go to: online.nzta.govt.nz/transactions/entry, and follow the instructions. You’ll need to have a RealMe account set up for the online process.
If you don’t have a RealMe account or it’s not possible for you to apply online, you can apply in person at a local driver licensing agent, like VTNZ or AA. A list of driver licensing agents in your area can be found on the NZTA website here, or you can call NZTA on 0800 822 422 for information about your nearest licensing agent.
You can check vtnz.co.nz/branches and locations.aa.co.nz/aa-centre to see whether your local licensing site is open.