The most common reasons that your profile will not update is 1) that you do not have access to the phone number or email address in your current profile 2)you have an expired graduation date.
__Enhanced Security Measure: 2-step authentication required for email and phone number changes.__
Step 1: Update your email address and/or your mobile phone number in your profile.
Step 2: Save changes at the bottom of the page.
Step 3: You will be prompted to authenticate this change in the pop-up window by choosing to receive the code at your previous email or phone number.
Step 4: Check your email or phone for the code. For email, you will need to click the link to open a new window where you will be able to copy the code. For text, simply copy the code and enter in the verification box.
Step 5: Hit Save!
Be sure to check your junk email!