if you are not in when delivery is attempted the courier will leave a card to let you know any information including:
Details on where the parcel has been delivered to
How to rearrange a delivery
Advice on where you can collect your parcel from
It is your responsibility to check for a card and check the tracking link. Any deliveries that are not collected from the depot are your responsibility. A refund will not be given for missing parcels sent to the Royal Mail National Returns Center.