Your payment and this second notice may have crossed in the mail. When you receive your water bill, there is a Due Date towards the bottom of the bill. If your payment is received after that date, a Late Payment Charge is applied to monthly billed customers or a second notice is sent out to quarterly billed customers.
An example would be if your bill was due on November 9 and your payment is received on November 10, your bill is considered late and a reminder notice will be mailed. To avoid receiving a Late Payment Charge or second notice, HWC must receive your payment by the date listed on the bill. If your payment is being mailed, please allow sufficient time for delivery.