All our products undergo thorough quality check before it reaches you, so incase your jewelry requires repair we would fix it for you free of charge within 15 days of purchase. To initiate the repair process, kindly connect with us by dropping us an email on connect@nornament.com or call @ +91 74000 33335 . In case your Nornament product requires repair beyond 15 days of purchase, we are glad to assist you . In this case, additional charges will be levied on a case to case basis which will be communicated by our team , before we commence the repair work.