Oh no! Let us help.We recommend refreshing your web browser and clearing your cache and cookies. This may solve issues such as populating a shipping quote, proceeding to the next section at checkout, or adding your credit card information.If this doesn’t work, we recommend trying to check out on a different browser, using a different device, or logging out of your account and checking out as a guest.Some other helpful tips for making sure your order goes through:Make sure your postal code or zip code on your credit card details matches the code in your billing address. For security reasons, these two postal codes will need to match for your bank to process the transaction and submit the order.Only one method of payment can be used per order. Please note that any third-party gift cards such as AMEX or Visa are considered credit cards, and will need to have a minimum of the full order total available on the card for the funds to process and complete the order.While our website does not have a scroll bar, you’re still able to scroll! You can use the arrow keys, or scroll with a mouse that has a scrolling button available. The website can also be navigated using the tab button.If you’re unsure if your order was processed, we recommend checking your email for an order confirmation before placing a new order on our website.For more assistance, feel free to email us at help@zippervalley.com with the items in your shopping cart, your shipping address, and the best phone number to reach you at, and we will be in touch as soon as possible to help.