Many jurisdictions require alarm system users to obtain an alarm permit. To determine whether an alarm permit is required in your area, contact local police and fire department (using the non-emergency telephone number) or check to see if the information is available on their websites. You must keep Brinks Home updated with your permit information. You can log in to our Customer Portal at BrinksHome.com, or you can text our Support Representatives at 469.513.8685 to update this information.