In order to use a free pass it must first be “activated”. The process is simple. A guest comes into the club, a Fitness Consultant will then show him or her around the club and go over membership opportunities and incentives. If a guest comes into the club when there is no consultant available, we will typically let you work out that day, but you will not get the pass for the remainder of the time without seeing a consultant or without speaking to one on the phone. If a potential guest applies for a pass on-line, we will either call or e-mail to set up an appointment to activate the pass.