Other than damaged goods, you will be responsible for paying for your own shipping costs for returning your item and the cost of shipping the replacement item to you. So please choose and measure carefully. If you are not sure about size, please call our store and we will be happy to help. Shipping costs are non-refundable.  Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.