If your Visa Credit Card was lost or stolen, report it immediately by calling 24-Hour Credit Card Support. If you have a Platinum Visa or Platinum Visa with Rewards card call 866.820.3101. If you have a Signature Visa with Rewards card, call 866.820.5831.
You can also freeze your OnPoint credit card. Log into Digital Banking or the OnPoint Mobile app and select the "More" button on the right-hand side to access the Credit Card Management tool and freeze your credit card.
To obtain emergency assistance while traveling (24/7), call the Visa Assistance Center. If you're within the U.S., call toll-free 800.VISA.911. If you're outside the U.S., call collect 410.581.9994.
If your Visa Debit Card or ATM Card has been lost or stolen, please notify OnPoint immediately! Call us at 503.228.7077 or 800.527.3932 (M-F 7 a.m. to 7 p.m., Sat. 9:00 a.m. to 3:00 p.m.)
After hours support: 833.337.6075
**Out of the country (Collect)**614.564.3075