Birch Gold Group has an A+ rating from the Better Business Bureau and an AAA rating from the Business Consumer Alliance. The company's customer service is highly rated by customers and investment professionals. Birch Gold Group has a relatively low investment minimum of $10,000 for IRAs and $5,000 for non-IRAs. Annual fees are $80, and storage fees are $100. For purchases over $50,000, they waive fees on the first-year custodial fees, which is a great incentive for customers looking to make a significant investment in a Gold IRA. However, Birch Gold Group has high fees and requires a more extensive level of investment with high minimums, which may exclude some potential clients who find it too expensive.