Of course, as this formalises everything we're doing for you...and gives both you and we the legal certainties we both need for a project like this. Once you've decided exactly how you want your Elgar Garden Room to be, we detail everything for you in a Customer Order Confirmation. This is linked to our Terms and Conditions of Business. But, before we do this, we do a (soft) credit check on you (so it doesn't affect your credit rating) to confirm that you can cover the costs! If you don't want us to do this, then alas we can't proceed with building your garden room. We get the results straight away...and, depending on what they are, these are our payment terms. These are also included in your Customer Order Confirmation form. Then both you and we then sign it securely online and you receive an electronic copy of this.