Our goods come with guarantees that cannot be excluded under The Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. This Plan sets out various services provided by Prouds which are in addition to your entitlements under Australian Consumer Law. The services provided under this Plan in no way limit your existing rights under Australian Consumer Law.