A false alarm refers to a call requesting emergency response when there is no genuine emergency. This can arise from human mistakes, equipment malfunctions, incorrect use of detection devices, environmental influences, or communication errors.
False alarms extend beyond the security sector, with over 50% of 911 calls unrelated to crime. However, the growing number of security systems is straining response authorities (police, fire departments, ambulances). At Protection Plus, we prioritize minimizing false alarms, ensuring effective use of resources and maintaining trust with responding authorities.