Cancellation:All of our products are made to order which means when you place the order we make it specifically for you. If we can catch it in time before it is made and packaged to ship we can cancel an order. Please reach out to us immediatelyChange Order:All of our products are made to order which means when you place the order we make it specifically for you. If we can catch it in time before it is made and packaged to ship we can change an order. Please reach out to us immediately.