You will receive a notification of arrival by SMS and email, when your order is ready to pick-up. When picking up your order, you will need an arrival notification and your ID. Matkahuolto and Posti stores the parcels at pick-up points and parcel lockers for 7 days. Please note the pick-up time of your order and inform us if you are not able to go and get the order on time. If we don´t get the notice, we reserve the right to charge the customer. Uncollected packages cause significant costs for Disturb. By law (1211/2013) we reserve the right to charge the customer. The chargeable expense is 19 €, including shipping, refund costs and processing costs. If you can't pick up the package yourself, you can write a power of attorney to a trusted person who can pick up the shipment.