We monitor arriving flights automatically. A slight delay of 15 minutes or less usually isn’t a major issue. If your arriving flight is cancelled or delayed, you’ll need to contact us or have someone contact us on your behalf to make us aware and to reschedule your ride. We will only charge if we are not notified by you. We will do our best to accommodate you for your delayed or re-booked flight. Circumstances will vary, especially during weather events.