A Managed Service Programme (MSP) involves a recruitment outsourcing business taking responsibility for the management of sourcing, engagement and administration of a contingent workforce, including contractors, temps and SoW.
An MSP can cover anything from general process management, reporting and advising on contingent workforce spend, supplier management, change, implementation and compliance checks.
Most MSP providers support the client with a Vendor Management System (VMS) which automates the processes of an MSP programme from request to invoicing.