A GapOnly claim will take around 10 minutes to process, while you’re still at the clinic. If the claims team think it will take a little longer, they will let the vet clinic staff know as soon as possible so you can decide whether you would like to wait, or if available, submit an electronic pet insurance claim instead. To help speed up this process, please let your vet know as early as possible that you would like to use GapOnly for your pet insurance claim, either when you first book the appointment, or when you first arrive at the clinic. This will help minimise any possible delays.