The operator considers several ways of providing feedback to customers. First, online chat is available 24 hours a day. It can be accessed in the top left corner of the screen in the form of a dialogue box. Secondly, customers have the right to email support at support@goldencrowncasino.com. If you are interested in general information about the company's work, go to the FAQ section, search for a topic for discussion (finances, security, account blocking, game rules and others) to find out more about the problem you are concerned about.