LucidChart and Visio are both popular flowchart tools.
In many cases, it is more effective to display workflows visually than to describe it with words. Flowcharts can explain a business’s process clearly through the combination of symbols and text. Businesses of varying sizes and in varying industries use them for a wide variety of reasons, including but not limited to:
Process Documentation/Training Materials — Flowchart software tools are commonly used to create better processes and support training workflows.  Workflow Management and Continuous Improvement — Efficient and optimized workflows can be the key to customer experiences, reduced or stable operational costs, and resource optimization. Flowchart software can help with management and support improvement over time in this area.  User Experience Mapping — Your choice of flowchart software can be essential in outlining your user's experience as they navigate the customer journey.  Regulatory and Quality Management Requirements — Flowchart technology can help businesses that are subject to deep regulatory requirements and need to show clear documentation of their regulatory compliance.
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