The most efficient way to do so is to use a special software solution that saves all details, actions, and comments on work orders automatically in the system. This will allow you to quickly understand the situation and assign work to repair techs without wasting time and money.
A program like Orderry speeds up and simplifies the processing of new work orders thanks to ready-made work order profiles that are fully customizable to your type of business. In a matter of minutes, you can place a repair order and specify in it:
the type, brand, and model of the musical instrument
a description of the failure, maintenance work like adjusting woodwinds, or a list of basic services
necessary spare parts, consumables
notes, and other useful information.
Additionally, after a one-time setup of the price list, the program will automatically calculate and substitute the final cost on the work order.