If you have selected to start your roadmap creation with a Creately template, you would want to know how to customize it. Customizing your template in the workspace is straightforward. You can click and hover over a shape to access the quick toolbar for basic formatting options. If you want to go beyond the quick toolbar's options, navigate to the shape properties panel at the top right-hand corner. There you can select any color and format text the way you want. To change shapes, access the shapes library; from there, you can even include icons and import backgrounds to personalize the roadmap.