Most often when an international shipment tracking has stopped updating, it is simply due to a delay in the tracking system registering the parcel’s progress. Oftentimes, the only thing you can really do is be patient. International shipping is not always fast. Sometimes, customs can drag their feet and hold on to packages for prolonged periods of time - nobody knows why! Sometimes, the tracking information isn’t updated in real time, maybe due to a system lag, while your package actually is being shipped to you. However, if your parcel has passed its expected delivery date, contact us to open an enquiry.