Sissy’s lifetime diamond warranty applies to diamond jewelry whose retail value is $100 or more. This warranty does not cover theft, mysterious disappearance, loss or damage other than that incurred in normal wear, and only diamonds in their original settings that have been inspected and repaired by Sissy’s Log Cabin are covered under this warranty. Individual insurance policies will be utilized before guarantee will take effect in case of diamond loss. You may have your Sissy’s Log Cabin Diamond cleaned and inspected as many times as you like, free of charge, for as long as you own it. In order to maintain your Lifetime Guarantee  Warranty, you must bring your diamond to Sissy’s Log Cabin every six months for cleaning and inspection, along with your inspection certificate. When you bring in your diamond jewelry, Sissy’s will inspect it for chips, cracks or breaks, and update your inspection certificate. Any suggested repairs or maintenance not completed will void this warranty. This guarantee is only for lost diamonds, not chipped stones due to abuse. There will be a nominal charge for retipping prongs, ring sizing and other required maintenance. Transfer of ownership of the diamond piece will also void the warranty. This Lifetime Guarantee is for diamond jewelry. All other gemstones and jewelry items are covered under our Customer Satisfaction policy which states if any problem arises with the merchandise in 90 days the item will be repaired or exchanged at no charge.