Your EBT case number can be found on any of your EBT benefit statements. If you do not have any statements, you can call the customer service phone number on the back of your card and ask for your case number. You will also need your social security number to access your account information. Once you have your case number, you can visit the EBT website to create an account and view your transactions. If you have any questions about your EBT account, you can also call the customer service number on the back of your card. If you are a new applicant for EBT benefits, you will need to provide your case number when you apply. Your caseworker will provide your case number to you over the phone. If you are having trouble locating your EBT case number, consider visiting your local food support office to speak with someone in person.