Initial Appraisal: When you send us your appraisal request through our website, we will provide you with an initial estimate based on your used product information. It is quick and easy, and you will receive our pre-appraisal proposal in a short time.
Confirmation and Pickup: If you are satisfied with our pre-assessment, we will send you a link to book a free pickup of your product with a DHL courier. This step is paid for by Smart Generation to ensure you receive convenient and worry-free service.
Technical Analysis: As soon as your product arrives at our offices, our technical experts will carefully examine it within 24 hours. This allows us to ensure that the evaluation is accurate and that you receive the right value for your used item.
Documentation and Sale: On the business day following the analysis, we will contact you to finalize the details. Completing the necessary documents is a critical step in finalizing the sale or trade-in in a safe and transparent manner.
Payment: And finally, once everything is confirmed and the documents are in order, we will proceed with payment. You will receive the bank transfer or PayPal payment within the next 24 business hours, so you can enjoy your fee right away.