Contact us using the contact form, giving details of the non-conformity (dimensional problem, appearance, assembly during use, etc.) and providing us with the following information:
The HIFI reference which is not in conformity, the marking/batch number, the quantity concerned, the quantity in the customer's stock, the number of hours/km of use and the original reference brand.
The equipment that is affected by the filter installation, the brand, year, make and reference of the engine and the total hours/km of the equipment.
The technical team will reply as soon as possible.