Self-shipping or third-party shipping of any SUPER73 e-bikes or batteries is prohibited due to specific certifications required for shipping lithium-ion batteries.
The documentation required for a third-party carrier to ship our batteries is proprietary information and will not be provided upon request.
We are not liable for accepting returns on merchandise refused by third-party shippers or at international borders. Furthermore, we are not liable for any unresolved issues or parts for merchandise transported to regions where we do not directly ship or where we have authorized dealers. It is the responsibility of the owner to find an e-bike specialist for repairs or maintenance in unsupported regions. Transporting a SUPER73 outside of our service region will void its limited manufacturing warranty.