As soon as you have chosen your trip, we need a copy of your passport and depending on the tour, some additional personal information (e.g. dietary requirements, health issues, size for equipment rental, emergency contact).
Your travel consultant will then send you an invoice, so you can proceed with the payment. Depending on the tour and the remaining time until the tour, you can first do a down payment to confirm the booking and do the final payment until the deadline provided by your travel consultant, or you have to pay the whole amount immediately. You get an updated invoice with the new balance after every receipt of payment. Services like Galapagos tours usually have to be paid 60-90 days prior to the tour.
Depending on the travel services, you receive your travel vouchers and flight tickets after the receipt of payment or approximately two weeks before the tour starts. Most Galapagos boats for example issue the travel documents only two weeks before the cruise date.
Most of our clients choose to pay by bank transfer to our account in the USA because it is the cheapest and easiest payment method in most cases. However, we also accept credit card payments via WeTravel (4.2-5.2% surcharge) and PayPal (5.9% surcharge), and cash payments via Western Union or directly at our office (always taking into account the payment deadline).