Due to the fact that every product is 100% individually custom-tailored and handcrafted just for you, we do not offer refunds . This is standard practice for custom-tailored products as there is no resale value. Therefore, we are sorry to inform you that once an order has been placed it cannot be cancelled.However, we do offer refunds for our Ready To Wear garments.You can find more details about our Ready To Wear refund policy here.