Since all onboardings, signature grabs, and video tours of the campers are conducted a few days prior to your scheduled arrival, pick-up is seamless. We’ll have the campervan parked outside with keys in a designated lockbox so more time can be spent on the road.
If you have questions about the van or your trip, this is a great chance to chat with a local team member face to face.
Van dropoff is super quick. We’ll have you in and out in about 10 minutes, but feel free to stick around for a few minutes and tell us all about your trip. If you have a plane to catch, but still want to share your experience, you can always write us later. Please remember that rentals need to be back to the office by 11:00am unless you purchased the late drop-off option.