When you book a consult, you take up an hour of one of our professional consultant's time. For this reason, we do not offer refunds for any reason.
We do have refunds available for our digital courses, if you request one in writing within seven days of purchase.
Having the expectation that you'll be paying for a student loan consult allows us to keep prices low (we would charge significantly more under a contingency fee model).
You can read the full refund policy.