For urgent care inside the Alliance service area, you must visit an Alliance network urgent care provider. You do not need pre-approval to get urgent care from an in-network provider. You may have to pay for the urgent care you get from an out-of-network provider inside the Alliance service area if you do not get pre-approval. Call the 24/7 Nurse Advice Line first to see if you need an urgent visit. The number to call is 844-971-8907 (TTY: Dial 711). If you have a life-threatening medical emergency, you may visit any emergency room or dial 911.