Here is a list of things that happen once you raise a request for cancellation at our call center.
• Our assigned courier partner will pick the package from your shipping address in 3-4 business days.
• Once the package reaches the warehouse, our Quality Check team will inspect it to see if your items are returnable and thereby, eligible for a refund.
• It will take approximately 3-4 business days for our Quality Check Team to check your package and initiate a refund request. We’ll send an email to your email ID to inform you.
• We usually initiate eligible refunds within 7 working days from receipt of product(s) at our warehouse. We will keep you informed via email on the refund status. The refund to your bank or credit card account depends on your Mode of Payment.
Payment Mode Refund Method Refund Receipt Time (After Initiation)
Credit Card Reverse Credit 5 to 7 Banking Days
Debit Card Credit in Bank Account 7 to 14 Banking Days
Net Banking Credit in Bank Account 7 to 14 Banking Days