If you’ve received a product that’s originally faulty (or damaged potentially due to the shipping process), please email us ASAP for further help!
You need to take clear and precise pictures and as much proofs as possible. Our team will then process your claim. If your claim is approved, you will receive a refund or a replacement FREE of charge!
We sincerely apologize for the experience and any inconvenience this might cause. Thank you for your patience.