At Hemlock Mountain Outdoors I take your personal information seriously. I know it's not easy to spend on outdoor gear when you have to wait for it, and I appreciate every order!With that being said, if my system indicates any issue with payment, usually credit card information not matching, I investigate it immediately. The system does automated checks to verify that all the information matches what your card provider has on record. I will contact you if I think there is a minor issue, like a typo in an addressIf the information cannot be verified or too many red flags are raised, the order will be cancelled and your card will be refunded. The order can be resubmitted with the correct information.Cancellation of an order is a pain, I know, but I'd rather be safe than sorry. I know all to well how hard it can be getting money back after the fact if the order wasn't placed by you.