Body Armor Outlet requires that you contact us prior to the return of any item. From the date of delivery you will have fourteen (14) days to return items purchased. Store credits can be offered on all items purchased. If the item purchased is not as described we can offer a full refund.Restocking FeeThere is a 15% restocking fee for all items. If an item is ordered by the factory, then the fee will be adjusted per the manufacturer's cost to return an ordered item(s). If this is an exchange of the item for a similar item, we reserve the right to waive this 15% restocking fee. Body Armor Outlet reserves the right to deny a return that is not returned in the same condition as when it was originally shipped from our location, shows any signs of wear (on new items), or for any reason we feel the ballistics or items were jeopardized. Any RMA issued is valid for 7 days from the issuance date and are required to be shipped back within this 7 day period. Shipping redirects or re-shipment costs accrued are covered by the customer. Any returns need to be sent with a tracking number; we are not responsible for lost or stolen returns while in transit back to us.To view our shipping and return policy, please refer to our Shipping and Returns page.