For services at any of our clinics, you may reschedule free of charge up to 24 hours before the time of your appointment. This can be easily done via the link in your email booking confirmation.
If you need to reschedule less than 24 hours before your appointment or 48 hours for nurse services and health screens, you may reschedule however you will lose any pre-payment cost paid for your initial appointment. If you are unable to attend your appointment (excluding health screens and nurse clinics), you can cancel your appointment up to 24 hours before your appointment time and your deposit will be refunded minus our administrative charge of £15. This can also be done via the link in your email confirmation. However, if you cancel less than 24 hours before your appointment, you will not be eligible for any refund on prepayments. Bookings made less than 24 hours from appointment time, which are cancelled, will forfeit any prepayment or deposit. For more information, read our terms and conditions. London clinic appointments are available today.