MM: Those devotees with much heart always want to write, whatever the problem. They always turn to the Mother. Some other devotees, with much mind, do not want to write because they are afraid of my having a record of their problems, which they want to keep hidden. In general, people should write with their problems, and then they will get direct help. Though some people can receive answers directly through prayer, the prayers of many others may not be deeply sincere and thus they do not receive help so quickly. Many people delay in writing about their problems, but when they finally do write and mail their letters, they may get an answer immediately, long before I receive the letter. Each person must decide for himself or herself whether or not to write.