Asked by user in New York. Answered by Enjuris Editors.
Thank you for your question.
Arbitration is just 1 tool used to settle a dispute. Arbitration is generally quicker and cheaper than going to trial. However, just because 1 party refuses to participate in arbitration, doesn't mean the case is necessarily going to trial. The dispute can still be resolved through mediation or through informal discussions between the parties.
Generally speaking, insurance companies like to settle cases and avoid trials, as trials are costly regardless of who wins. An attorney can help you negotiate with an insurance company and, if necessary, represent you in trial. You can use our free online directory to locate an attorney in your area.