Unforeseen circumstances may arise and delay the deliveries made to your organization. This includes, but is not limited to road closures, mechanical issues, safety concerns, traffic, weather, truck/driver availability, and other stops the truck may be making.
When we are aware a truck will be late, your Agency Services Representative will contact you with an updated delivery time. If you haven’t received a notice and your truck has surpassed the expected delivery window, please contact your Agency Services Representative immediately so they can investigate the issue.
We thank you for your patience and understanding.