Yes, checking the freezer temperature is essential when dealing with a non-working ice maker. If the freezer temperature is set too high or too low, it can impact the ice maker’s performance.
A high temperature can result in slow ice production or no ice at all, as the freezing process may not be enough. So, too low a temperature can lead to ice buildup or freezing of the water supply line, causing blockages and hindering ice production.
Use a thermometer to check the freezer’s temperature, designed for refrigerators or freezers.