We try to be as flexible as you need us to be, and you can chose how much/little care you wish to receive on a weekly basis if this suits you. We just ask that you try and give us at least 24 hours’ notice if you need to cancel an appointment. For those receiving care for the first time, we know that it is not always clear what hours will be required. New care packages often evolve over the first few weeks, and if your circumstances change. This is normal and we will work with you closely to ensure that ongoing arrangements are meeting your needs.