If you need to modify or cancel your order, kindly reach out to us at help@nofugazi.com immediately after making the purchase. Our customer support team is available from 9:00 to 17:00 (GMT) to assist you promptly. We will do our best to catch your order before it enters the dispatch process. Please note that once your order has been processed by our warehouses, we regret to inform you that we are unable to accommodate any changes or cancellations. We strive to ship most orders within 12 hours. In the event that we are unable to modify your order, we kindly request that you wait for its arrival and follow our standard return policy procedure.