Although most online orders go very smoothly, occasionally you may experience some bumps in the road. If you are not sure about what to do next to complete your order, try beginning at your shopping basket by clicking on Basket from the top toolbar menu. In most cases, you'll get back on track and easily complete your order. If you continue to have trouble with your order, please contact the Customer Service team at 678-202-4781 between 8:30am-5:30pm EST, Monday through Friday or via e-mail at cs.sonoco@intandempromotions.com.