WARRANTYJellyfish Art guarantees the Desktop Jellyfish Tank to the original purchaser against defects in components, materials, and workmanship (that occur under normal use) for a period of one year from the date of retail purchase. The warranty is not transferable and is confined to the original retail purchaser only.Damage to the aquarium acrylic is not included. The warranty does not apply if damages result from misuse, accident, improper installation, lack of reasonable care, or if the product is not purchased from Jellyfish Art or an authorized dealer, damage due to modification or alteration that is made to the product, wrong circuitry or unspecified electrical input to the pump.If customer does not want to perform needed repairs and they are covered by the warranty Jellyfish Art will either repair or replace the product for the customer.A copy of original purchase receipt and order number are required for return of the defective product. After any repairs/replacement of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the original purchase warranty.Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period. All returns must be made in original packaging, including a master carton around the retail carton within the Styrofoam mold.ReturnsWe offer a 30-day money back return policy on new unused dry (non-perishable) goods purchased directly from Jellyfish Art and not a third party retailer.If you are not satisfied with an unused dry good, please return it to us within 30 days of purchase for a refund of the item's purchase price less a 5% restocking fee.* Please note that shipping costs are non-refundable in any instance once the item has shipped. A refund can only be processed back to the original payment method used to make the original purchase.Email info@jellyfishart.com to obtain return instructions. Jellyfish Art issues refunds once the item has been inspected to confirm it is unused and unbroken in full re-sellable condition. Tanks must be in new condition and re-packaged the same way when returning. Items received that are not new will not be issued a refund.An additional 3% merchant  processing fee will be deducted from the refunded amount if the return has been received 30 days past the purchase date within 60 days of purchase date. Jellyfish Art does not accept any returns past 60 days.Note: Retailers may have different return policies, which override Jellyfish Arts return policy. You should contact them if you purchased our products from them.A tank that has been wet with water is considered used. DO NOT place accessories, like the pump, LED, hydrometer, loose inside the tank. Tanks returned with anything located inside of the tank will not be issued a refund. Return received with damage due to incorrect repacking of components will not be issued a refund.If your package arrives damaged due to shipping, please contact the shipping company with your tracking number to file a damage claim.Jellyfish Art uses FedEx for all domestic shipments and they can be reached at fedex.com or 1-800-GO-FEDEX. Please feel free to contact Jellyfish Art to help process these claims.