You are much less likely to have problems with tenants if you build a good relationship with them. If they respect you and think you are approachable, they are much more likely to treat your property with respect and let you know about any problems earlier on. These are some of our top tips for building good relationships:
• Get to know your tenants. Do this from the outset and meet potential tenants in person. If your chosen tenants feel that you see them as a person rather than just a source of income it’s easier to build a good relationship.
• Be firm, fair, and clear. Take time to talk tenants through your rules and expectations – don’t just rely on them to read your tenancy agreement. If you talk tenants though their responsibilities and yours they’re more likely to comply.
• Do what you say you’ll do. If you make a promise keep it, whether it’s about making repairs, replacing appliances, or something else.
• Be approachable and have clear lines of communication. If tenants think you’re approachable and they know how to get hold of you quickly they’re much more likely to let you know if there are problems or issues promptly, which could save you money in the long run.
• Be understanding. Sometimes things go wrong. Tenants may have temporary trouble with paying the rent or may accidentally break things. If you are understanding and have a good relationship, you have a better chance of working together to find a solution that works for you both.