Once you have placed your order, you can download and save your Print@home-Ticket in PDF format. In addition, your Print@home-Ticket will be sent to you by e-mail. You should receive that e-mail right away, but in some cases it may take up to 24 hours after you place your order. In rare cases, e-mails may end up in your e-mail account's spam filter. Please check your spam folder or contact your administrator. It is also possible that you made a mistake when you entered the e-mail address in your customer profile. Please contact our Visitor Hotline at the following telephone number +49 89 949-11458 or by e-mail to info@electronica.com