If you received a faulty item upon receiving it, do follow these steps
1. Email us at "contact@augustberg.com" to notify us of your return and explain the issue.
2. Once we receive your email, we will confirm the conditions of your watch and requests while providing you with instructions on how to proceed.
3. Utilize your preferred courier to ship the watch to us as follows:
Receiver: Loh Mei Xiu June
Email: june.loh@norbreeze.com
Address: 2 Alexandra Road, #07-04, Delta House, Singapore 159919
Please ensure that the watch is securely packaged to avoid any damage during transit. Do note that we do not have any preference for your chosen courier as
4. Once we receive your watch, we will confirm receipt and process your return as per your request in your email.
If you have any further questions or concerns regarding the return process, please don't hesitate to contact us at "contact@augustberg.com".