Building the ability to achieve “automated integration” is key to succeeding with your digital transformation goals. We see senior executive teams committing their time and resources to operationalize governance structures and institutionalize integration principles to be adopted.
Integration governance typically factors in all aspects of governance, from the duties of the decision-making authorities to the integration team structure and operating model, moving into how it translates to B2B and B2C scenarios and people’s day-to-day implementation responsibilities.