We send email updates throughout the creation process, along with a link to view your design as it comes together. You should receive the order confirmation email as soon as you place your order, and the next update should arrive within 2-3 days.If you have not received an update from us, please check your spam/promotions folders.  You can also search for our email address studio@taliasari.com and it should show up in the results. Mark our domain as “Not Spam” in your email service.If you do not see an email from us anywhere, there may have been a typo in the email you provided when placing your order. Please contact us with your information and we will gladly locate your order and fix the issue.