All shipping fees on items for return, exchange or repairs on the account of the buyer.In the event item is no longer available a similar item of the same value will be honored. *Cash differences are not allowed under any circumstances.Repaired items will be repaired FREE OF CHARGE if item is less than 1 week old, shipping will shouldered by client. Items over one week old will be charged 50% of the repair plus shipping. Items over 1 month will be charged the prevailing rates for repairs. All Items must have proof of purchase.We accept exchange or return within 30 days from the date of purchase.Original receipt must be presented for exchange or return. Please keep your invoice located on your pckage.Original product is required. Exchanged or returned product(s) must be in its new and original condition, original product packaging attached with its original price tags and labels.Product(s) purchased outside of Philippines is not eligible for exchange or return.For international shipment all Duties and Taxes are on the Client whether delivery, damaged, returns or replacements.Product(s) sold at marked down prices due to existing defects are not eligible for exchange or return.Product(s) purchased by using discount voucher or the like is allowed for exchange only; strictly no return or refund is allowed. The customer(s) must strictly comply with the terms and conditions of voucher.Zarah Juan reserves the rights to reject any exchange or return that do not fulfill any of the above stated requirements.Zarah Juan reserves the right to amend this policy at any time.