Once you’ve purchased your Suzuki, we have a number of processes in place to ensure that it is handed over to you safely.
Firstly, all the contact surfaces will have been thoroughly cleaned and single-use protection sets placed to protect the seat, steering wheel, handbrake and gear lever. The car will also have been completely ventilated before it is handed over to you.
There will also be a dedicated handover bay at the dealership, to help you take possession of your vehicle in complete safety. The sales advisor will not sit in the vehicle with you, so if you need any help getting to know all its features, these can be explained in a video that will be sent to you.
If any signatures are required at the handover, the dealer will attempt to take them electronically. If this is not possible, and a handwritten signature is required, a see-through separator will be set up between you and the staff member. You will sign the agreement with a pen that is either brand new or has been disinfected before you use it (after use, the pen will be placed into a disposable box and either disposed of or thoroughly disinfected).