It’s part of our policy and agreement with our various couriers that they call customers prior to delivery. Unfortunately some may be too busy to remember this, and so there’s a chance they may not be able to get in touch. Even though we do our best, a call prior to delivery is something which we cannot guarantee. Depending on your location we can offer a weekend delivery for an extra charge. If this option is available for your location it will be offered within the Delivery Checker.