Because our tankless combi boilers involve water, electricity, and gas, there is only a limited amount of troubleshooting that can be done with a homeowner/end-user.
We recommend contacting your original installer or a Navien Service Specialist (NSS) to troubleshoot the unit.
NOTE: Charges will apply for service calls outside of 1 year labor period and/or non-warranty issues. Please see terms of our labor warranty.