Your Neo Energy tariff came to an end on 9th July.
You'll be moved onto our Flexible Octopus tariff at prices protected by the Government's price cap. For many however, it is an increase on what they were paying with Neo Energy, and we are sorry about that. We know how hard it is when prices rise, which is why we're doing everything we can to keep costs down during the energy crisis.
We're in the process of emailing customers with the specific details of their new rates, so you should hear from us very soon, but if you want your tariff rates now, there's a way you can check online.
Head to octopus.energy/tariffs
Put in your postcode
Click 'filters' and tick 'flexible'
Scroll to find a tariff called Flexible Neo July 2022 v1