Guests with a FIX booking (cheaper rate; paid in advance) can arrive at any time without any difficulty .
Guests with a FLEX booking (payable on site; can be cancelled free of charge by 6 pm) should call us on +49 30 80 947 5110 and have their booking guaranteed by submitting their credit card details to a Customer Service Agent. Then you can arrive later without any problem. The credit card is for security purposes only – you can still pay on arrival. The card will only be charged if you do not arrive. Without a credit card, we cannot guarantee that your room will be available after 6 pm.