If your motor is humming but the ram does not move, it indicates a potential issue with either the motor or the pump. To diagnose the problem, we recommend following these steps:
Disconnect the pump: Start by disconnecting the pump from the motor. This involves detaching any connecting hoses or belts between the motor and the pump.
Test the motor: After disconnecting the pump, turn on the log splitter. If the motor runs fine without the pump attached and the humming noise disappears, it suggests that the pump is faulty and needs to be replaced.
Replacement motor: However, if the motor continues to hum and does not operate properly even without the pump connected, it indicates a problem with the motor itself. In this case, you will need to replace the motor to restore the functionality of your log splitter.
We recommend contacting our customer support for further assistance in obtaining a replacement motor or pump, depending on the diagnostic results. They will be able to guide you through the process and provide you with the necessary information and instructions.