Yes, we accept returns. In order to be able to make a return, you must ensure your return meets the following requirements.
The item(s) must be unused and in the same condition as when you received it.
The item(s) must be in its original packaging.
You must notify us within 30 days of purchase that you intend to return an item.
Returned items must reach us within 14 days from the date the returns form is issued.
Please note that due to health and hygiene reasons, you cannot return any opened vape products, even if they are faulty. If you receive a broken or faulty vape, please reach out to our customer service team and they will be able to assist you.