If you miss a monthly draft, we strongly recommend that you try to make it up so that your program is not delayed. We can work with you to come up with a plan to get back on track. If you are in the middle of a payment plan on a debt that has been settled, then it is incredibly important that you make up that draft as soon as possible so that the settlement with the creditor is not lost. Please contact our Customer Loyalty Group at 888-768-4767 to discuss your options if you find yourself in a position where you cannot make a program payment.