A pre-order is classified as a product that is currently in the production pipeline and is not currently physically available for shipment. 2. If you have changed your mind and would like to change your order, it is possible that we can swap the colour you have chosen. However, this depends on availability. Changes will not be allowed when an item is shipped. 3. Cancellations are allowed within 24 hours from the pre-order date. After 24 hours from the order date, the item will be ordered and reserved for you. After this point, pre-order purchases are final. To proceed with a cancellation, please reach out to our staff via our Contact Us page. Once a refund is processed, you will be notified immediately. Please allow 5-10 working days for the refunded transaction to reach your account. 4. Returns are not accepted for pre-order items since each watch is made-to-order for each customer.