At ModSquad, we pride ourselves on quick turnaround times. Their moderators are on hand 24/7 to ensure that all queries are responded to as quickly as possible. However, the time might extend to answer if your question is very complicated. They appreciate your patience in such cases. Processed, or it will be an answer to your question. If you are still waiting to receive a response within 24 hours, please check your spam folder or contact customer service for assistance.