We do not offer refunds once we have attempted to serve documents. If we cannot locate the recipient of the documents or have been informed that they are no longer in the locality served, we can offer additional services in the form of a skip-tracing.
If we are unable to serve the documents, we will provide an affidavit made out by a certified BC Commissioner for Oaths attesting to the fact that the delivery attempts were made, but we were not able to reach the recipient.