If you book your shipment as a door-to-door move then all charges, including customs clearance charges and local delivery to your residence (with normal access, not above first floor level), will be included in the estimate that’s given to you. However, you will still be responsible for any duty or tax that is raised on your shipment by Customs. There may also be further exclusions, which will be set out in our estimate as these vary depending on the destination. These include quarantine examination and inspection fees, wharfage fees in some instances and any rent / demurrage that may be incurred.