We aim to dispatch your order ASAP after you have placed your order.  Shipping lead times are within 1-7 working days (1-3 working days for West Malaysia, 2-7 working days for East Malaysia) after dispatch. Our Customer Service team will assist you should there be any enquiries. The customer is responsible in ensuring that the address stated for shipping is accessible for deliveries. We will not be held responsible for parcel redirections, redeliveries or losses that might arise from such attempts.