Transformation projects have an enormous impact on people and organizations. Employees face different expectations in terms of behavior, face different tools and work methods, and are expected to adapt to a new reality.
A high acceptance of and active participation in the transformation among the workforce, is essential. Our experience in the field of coaching and development is a commercial organization transformation project for an international industrial player:
Identification of the required skills & competencies for the entire commercial job family
Development and implementation of communication and interaction activities with the commercial workforce to foster acceptance
Assessment & development of the entire commercial workforce across 15 markets
Setting up a regional commercial academy for skills & competencies development together with the commercial and HR leadership teams
Setting up coaching training for department and team leaders
Implementation of sharper incentive programs to sustain the implementation
400+ commercial employees participated in the transformation and the project has served as the standard for global roll-out.