On the whole, Marketplace sellers manage customer service for orders that they ship themselves. According to the offers of the sellers of the Shoppydeals.fr Marketplace: After-sales service can be done by telephone or customer center or by opening a support ticket via the online shoppydeals contact form or by email contact@shoppydeals.fr in any event: Do one of the following  To contact a Marketplace seller before placing your order: Click the seller's name on the item's detail page. On the shoppydeals contact page, select Ask a question. When a product is available from multiple sellers, select New and used on the product listing page to display the list of available sellers. Next, select the name of the seller you wish to contact to reach their page In short and select Ask a question. Enter the required information in the courier with seller or fill out the contact form.  Your message will be sent to the seller via the Seller Communication Center. Sellers will respond to your email within two business days.  After placing your order: Go to Your commands. Next to the relevant command, select contact seller. Sellers will respond to your email within two business days.  To obtain an invoice for an item shipped by ShoppyDeals: Go to Your commands. Select the seller's name, below the item name. On the next page, select Ask a question. Enter the required information in the courier with seller or complete the Shoppydeals contact form.