In the unlikely event that your Guitar is not quite what you expected, don’t panic. We can tune and tweak it until you are happy. Some things we can do over the phone by talking you through the process, but there may be times when your pride and joy needs to come back for us for bigger changes. That’s why it is important to keep the shipping boxes and packaging. You get one round of changes to your design included as part of the service*. While we can change and adjust some things, others we can’t, such as the shape and colour, but don’t worry, we will let you know during the design process what is locked in and when. *see T&Cs for full details