You'll find your MacBook model at the bottom of the case. The model name consists of a capital letter A and four numbers. For example, A1990 stands for MacBook Pro TouchBar 2018 15-Inch or MacBook Pro TouchBar 2019 15-Inch. At the bottom of the housing, you will also find the EMC number and the serial number. When contacting us, please provide all these numbers. This will allow us to accurately determine the model of your MacBook.