To stop someone from using your Uber account, you need to take the following steps:
1. Change your password: Go to the Uber website or open the Uber app on your smartphone. Locate the account settings, and then select the option to change your password. Choose a strong and unique password that you haven't used before to secure your account.
2. Remove connected devices: It's important to ensure that no unauthorized devices have access to your account. Review the list of connected devices in your account settings and remove any unfamiliar or suspicious devices.
3. Enable two-factor authentication (2FA): Two-factor authentication provides an extra layer of security by requiring a verification code in addition to your password when logging in. Enable this feature in your Uber account settings to protect against unauthorized access.
4. Check for unauthorized activity: Review your trip history in the Uber app or on the website to identify any trips you didn't take. If you notice any suspicious activity, report it to Uber immediately through their support channels.
5. Contact Uber support: If you suspect that someone else is using your account without your permission, reach out to Uber's customer support. Inform them about the situation and provide any relevant details or evidence of unauthorized access. They should be able to assist you in securing your account and investigating the issue further.
Remember, it's crucial to act promptly to prevent any further misuse of your account. By following these steps, you can regain control and protect your Uber account from unauthorized use.