We appreciate that you may encounter a problem and need to recover the cost paid, so we have developed some policies that we adhere to according to your situation… Regarding refunds, refunds are possible according to the following situations: In the event that the work does not start, the full amount will be returned with deduction of the transfer fee only. In the event that the work has started, what has been implemented will be evaluated and deducted from the amount received, and the remainder will be sent with deduction of transfer fees. If what was executed was more than the amount received, the customer must send the remainder of the requested amount.