To start using Zelle at Fidelity Bank, you must be enrolled in Bill Payment. If you are not already enrolled in Bill Payment you can enroll by accessing our website and logging in to online banking. Locate the Bill Payment icon at the top of the screen and follow the instructions to complete the Bill Payment enrollment steps. Once enrolled in Bill Payment, you can access “Send Money with Zelle” tab in Bill Payment to complete a brief one-time enrollment to tell us which Email Address and U.S. Mobile Number and deposit account you would like to use to send and receive money with Zelle.
Note: Zelle enrollment is not currently available through the mobile app; however, you will be able to access Zelle with the mobile app once enrolled.