Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.Most of our products can be shipped within United States, and to other selected countries (soon we'll be open in more countries). The delivery time will depend on your location and on the item (please see individual product descriptions for shipping description as each product varies). Most products are delivered within 12-20 working days after the processing days but may take longer from time to time. Sometimes it will take longer due to customs regulations of your country and holidays in different area.. In certain countries such as Puerto Rico where e-Packet is not available, tracking might not be available but you are welcome to contact us for an update. For most orders, especially for shipping addresses in US, CA, UK, AU, NZ, you will be able to track where your item is using our tracking system. Some holidays Such as Chinese New Year, that has long non working holiday will also affect your orders. We have partners from different countries so holidays might come in some areas and days. We will give the best for you.