It might be compulsory for you to pay duties and taxes before you can receive your package. These rates vary by country. Please take note of this extra cost as it is not included with your DeNio merchandise and delivery charges.
DeNio is not responsible for any customs handling fees, duties, or taxes that result when your merchandise is imported to your country. You will be the importer of record and will be responsible for all levies, duties, import fees, taxes and other charges. We strongly suggest that you check with your local customs agency to determine the extent of such charges prior to purchase.
Please note that once the shipment is held at the destination country's customs, if no further process from customers for clearance, the shipment will be disposed as destination policy.
DeNio is unable to issue credit in case the package is not delivered due to non-payment of fees or non-communication for goods receipt.