Customs, Postal Services & The Super Gadget Store are different entities, hence we are not liable for any delays caused by customs or local post services and cannot be made responsible for the customs services in your country. Payment of customs charges and taxes is the responsibility of the recipient and will not be covered by us here at the Super Gadget Store. For further details of charges, please contact your local customs office.If your order is held up in customs, we suggest calling your country's customs department directly and asking them to release your items.