Recounting an instance where the applicant experienced a major network outage during a crucial business function might be a compelling response. They would explain how they started the troubleshooting process immediately, using a methodical strategy that included obtaining relevant data, analyzing the network, and carrying out specific tests. Throughout the process, the applicant would highlight how well they were able to stay in constant, proactive communication with the team, giving frequent updates on developments and possible resolutions. Ultimately, the applicant would emphasize their capacity to reduce downtime and efficiently mitigate business damage by quickly determining and fixing the core source of the problem.