Belk Customer service is open Monday through Friday from 8:30 a.m. to 8:30 p.m. ET, Saturday from 9:00 a.m. to 7:00 p.m. ET, and Sunday from 9:00 a.m. to 6:00 p.m. ET.Customer service is also available on Belk.com via chat or Messenger or by calling 1 (866) 235-5443