Replacements are issued under very specific conditions. As outlined in our previous response and in the Terms & Conditions you agreed to at checkout, we, the seller, are not liable for any damage, theft, or delay that occurs while the package is in transit with USPS or UPS. Any issues of this nature must be addressed directly with the shipping provider. Consequently, it falls entirely within our discretion to determine if compensation is warranted. While it’s true that items can occasionally get damaged during shipment, our policy is designed to safeguard against fraudulent claims or intentional damage inflicted by the buyer to seek compensation. Each situation is evaluated on an individual basis to ensure fairness and integrity in our response.