Alerts are important notification sent to MSPs on customer workspace activity.
Threat Alerts – Whenever Exium Threat Intelligence platform detects threat, that is shown in dashboard and as well sent as an alert. Channel can be Email or Connectwise PSA. This indicates, that alert is sent as either an email or ticket in Connectwise PSA. Please see following image for Channel type, and other options
PM Alerts – Platform sends this alert whenever policy violation is detected
Client connection status Alerts – Alerts if user disconnects client. This is for admin to make sure all users are always connected and protected
Anomaly detection Alerts – Alerts Anomaly detected in user behaviour – i.e. location anomaly , different location from user regularly operates
Gateway connection status  – Alerts if Gateway(CGW)  is disconnected  Subscription Limit Notification – Alerts if subscription limit is reached
Based on these alerts, MSP can take different remedy actions.