After you purchase a postage label, you need to download and print it. You can download and print a shipping label as often as necessary, until the Dispatch Date for the order.
How to download and print a shipping label
Sign in to SoulMart Seller Portal.
Go to “Orders” >Click “Orders Listing” > Click on the “Action” button of the order for the postage label you want to reprint.
Go to the “ADDITIONAL CUSTOMER & ORDER DETAILS” section
Click “Print Shipping Label” and download it as a PDF file. This way you can generate the shipping label for all shipping methods (Custom Marketplace Shipping and Canada Post shipping)
Check the preview to be sure that the label is formatted correctly. If the label doesn't print with the correct aspect ratio package scanners may not be able to read your label and your package may not be delivered on time. Please repeat the process for any of the required documents such as Customer Invoice, Packaging Slips, or Seller invoices.