Admin Level - Financial Admin - Full AccessWhen you enter a check payment and it later bounces due to insufficient funds, here is how to enter it into the system. You basically "refund" the check amount you entered earlier.In the side menu click Business Tools > Invoices & Payments.Search for account and click View in the Account Balance column.Click New Refund Credit Balance.Click the Payment Type dropdown and select -Refund-.Fill in the New Refund Amount with a negative dollar amount since you will be reducing your monies.Enter the Check # (this can either be the original check # or NSF).Enter any necessary Message or Memo.Click Save New Refund.If there is an NSF fee you can click New Invoice Item to add the charge to their account.