If the item is under warranty, we will absolutely take care of it for you. Please note that we will have to make time in our schedule to take care of it and we may not have time available right away. Please refer back to the Important Information sheet you signed for your job with us for information on the warranty provided with your job.
If the item is not under warranty, then we can come out to repair items but it will incur a charge and we do not plan time in our schedule for repairs. That means that we will make time when we have it. We are not a repair company or a handyman. If you have a need that is not under warranty and it can be handled by someone else, such as a loose handle or hinge, then we recommend that you hire a repair service who has more time available for those kinds of tasks.