Due to the nature of our products, for sanitary reasons, once your package has been shipped we are unable to provide any refunds or exchanges. If you are unhappy with your purchase for any reason, please reach out to us, using the contact form providing your email address and your order number #.., so we can see if we are able to help resolve your issue.Should a product arrive you damaged, we reserve the right to send you a new one. A refund of the purchase price is not possible.