Workspace management is the process of organizing, optimizing, and maintaining physical and digital workspaces. The goal of this process is typically to improve productivity, efficiency, business performance, and/or employee engagement and experience. All while still controlling for corporate real estate costs. Workspace management is most often handled by facility managers (FMs) and/or space/occupancy planners, sometimes in collaboration with IT and other departments.  Note that while workspace management has always been a key FM responsibility, it is becoming increasingly important and challenging in a hybrid workplace environment. It can therefore require new tools, software, and approaches, and/or more company-wide/cross-departmental involvement than in the past.