Though rare if your jewelry breaks or you need your jewelry shortened we offer free re-welds. If you need your piece re-adjusted come back in to get it shortened or lengthened. We cannot be liable for our jewelry once you leave our shop so if you lose your piece of jewelry you will need to replace it at the full price. Note: We can only repair or adjust permanent jewelry you've purchased from us. If your permanent jewelry from another brand needs to be repaired you'll need to go back to them. Our insurance doesn't cover repairs for out-of-house jewelry.