If you've been trying to reach Verizon customer service and keep getting a message that all circuits are busy, you're not alone. Thousands of people have been reporting the same thing.
The good news is that Verizon is aware of the issue and is working on a fix. In the meantime, there are a few things you can do to try and get through to customer service.
First, try calling at different times of day. The circuit busy message is more common during peak hours, so you may have better luck early in the morning or late at night.
Second, try using a different phone line. If you're using a landline, try your cell phone. And if you're already on your cell phone, try calling from a different number (if you have one).
Third, be patient. Verizon customer service is notoriously slow even under normal circumstances, so it's likely going to take longer than usual to get through right now. But if you keep trying, eventually you'll get through.