Depending on the procedure and your fund, there are a few ways to make a claim. Some claims may require more than one of these. For example, you might be able to claim a procedure online, but you may be required to fill out a claims form and mail it in to claim the related ambulance ride.
Use an app. Some health funds offer a mobile app you can use to make a claim. This is an easy way to do it but might not always be an option.
Claim online. Visit your fund's website to make a claim online. Login with your details and go to the claims section. From there you can follow the steps, provide the information required and have the benefit paid sent directly to your bank account or mailed as a cheque.
Send in a claims form. Download a claims form from your fund's website, fill it in and mail it off to the address provided. Your claim will be processed and handled accordingly.