We want you to receive the healthiest, most beautiful Proven Winners plants possible.  Please be assured that all plants are carefully inspected before they are packaged and shipped to you. We guarantee that all plants are healthy and vigorous when they leave our greenhouse. However, as living things, plants always have the potential to become stressed or damaged during shipping. The good news is that this is almost always only a cosmetic issue, that does not impact a plant’s overall health, because they have a strong root system. If for any reason you are unhappy, please reach out to us with a few detailed photos. It is very beneficial for us to see what you are seeing in order to assist you best, and we would love that opportunity! Call or Text: 855-797-526 | Email: HelpDesk@ProvenWinnersDirect.com