Report the accident to the nearest Police Station (SAP). Your insurance company will require a case number for the insurance claim. Contact the insurance company or broker and inform them of accident. Your insurance company or broker will advise you on what you will need to successfully complete your insurance claim. Obtain insurance authority. Once your claim has been processed, an assessor will be appointed to assess the damage to your vehicle and agree on a cost of repairs with the relevant repairer. If authorised to do so, the assessor will give the repairer the authority to commence with the repair.