Yes! Making changes to perfect an already good writing piece is at times necessary to get the perfect grade and we know that better than anyone. If you feel as if your expert did not follow your request from A to Z or did so in a sloppy way, please contact our 24/7 immediately and we will grant you a refund if of course the free revisions don't do the trick. Such cases are indeed very rare, yet as a responsible service with over 10 years on the market we that even for the most unpredictable cases we must have a solution.