If your order has not been delivered within the estimated period, we suggest that you:- Check the order status in our shipping partners tracking website with your tracking number (if you have a tracking number)Check that there is no national holiday or natural disaster in your country which may have delay the delivery,Check that the address indicated for the delivery is correct. In the case of a missed delivery please contact our shipping partner regarding another delivery attempt or where to pick up your package. We are always available for any shipping and order related questions. Reach us through website chatt button or Contact Us page