Your JollyBook will be made by them exactly according to your specifications. They cannot, therefore, accept liability for any spelling errors in names, streets and locations. Since this personalized product is produced especially for you, in the event of an error for which they are not responsible, neither a refund of the purchase price nor an exchange of the book is possible. Therefore, before submitting the order, please check very carefully whether the information about the child is correct, whether the street and place are spelt correctly and whether no mistakes have crept into your friends and siblings.