Yes, we do because we value everyone's time and effort.
This is only applicable to any prescription types such as Single Vision, Progressive/Bifocal, Reading and Costumed lenses.
Once an order is placed and successful, we'll consider it as you've made a final decision to the selected product.
Should you wish to cancel, please contact us immediately within the first 24 hours after placing your order so it will be a FREE cancelation otherwise, a Cancellation Fee will apply as described below.
Fee of $50 USD or $70 CAD + the prescription cost is not refundable. For example, if you order progressive, it is $129 USD, you need to pay for it + pay $50 USD or $70 CAD cancelation fees to cover the time lost and labor cost of our partnered Lab.