All of my Fine Art/Giclee Limited Edition Reproductions are covered by a Lifetime Warranty.
If ANYTHING should happen to your reproduction I will replace it for 50% of its current price (plus return freight) provided the reproduction is returned to us and while I have the original digital file in my possession.
This warranty applies to any Limited Edition reproduction supplied by me or any outlet the work has been sold through.
This is a replacement warranty and only applies if the damaged piece can be returned to me. It does not cover total loss.
Shipping: All prices do not include shipping or insurance. This will be provided by myself and a quotation provided. For large paintings I use a reputable courier service which specialises in packing and sending high end art pieces. For smaller items Australia Post is used.
Taxes and Return Policy: Postage DOES NOT include any potential additional taxes applied on imported goods in your country. Due to the production cost of a reproduction, change of mind returns cannot be accommodated.
Damage: When your packed painting arrives please check for any damage and photograph for insurance purposes. Please let me know within 48 hours of receiving it by emailing us – please include photos of the damage to the artwork as well as the damage to the packaging. We are unable to assess damages without these photos of both the item and packaging. All orders are carefully delivered to the courier for packing and shipment and all due care and attention is taken. All orders are insured and sent registered post or courier with a signature required on delivery. This is not optional.