The final decision on whether a returned item will be approved or rejected lies completely with Cyahi. In the case of apparels that are unworn and intact with all tags and labels, we offer exchanges as well as store credits. If the product doesn't fit you, please raise an exchange request here.Only one auto-generated return label per exchange or return request will be processed. For all subsequent requests, the return courier has to be sent by the buyer. Shipping costs are non-refundable and do not account for the amount of store credit.Home decor products and accessories (bags, clutches, pouches, etc.) are non-returnable. All items sold during a sale period, end of season sale, clearance sale, or special occasion are not eligible for any return or exchange. Such products are sold as final sale and sold as-is. Any item(s) purchased by applying a coupon code or discount code are not eligible for a return. Products on stock clearance sale may have minor defects and are non-returnable.The returned items will only be accepted in their original packaging, which includes bags, tags, boxes, invoices, documentation, warranty cards (if any), all accessories, and all the things that were present when the item was delivered to you. The product you're returning must be unused, unwashed and in its original condition. If it is used, damaged, soiled or altered, the return won't be processed and the items will be sent back to you. Products in sets cannot be returned individually. Please note that the products might look different from the ones you see on the website and there might be some variations in colour and texture.International orders are not eligible for a return or refund.