Gift cards are purchased on our website in USD and can be used towards purchasing items on www.demylee.com. Gift cards can be used more than once, provided there is still a balance remaining on the card. More than one gift card can be used towards a purchase during checkout. Gift cards are digital and not physical products.
If a gift card is associated with a customer account, then the customer can check the balance by using the link provided in the gift card email. For customers without accounts, please email us at orders@demylee.com and we can check this on the customer’s behalf.
Gift cards cannot be reloaded nor can they be used to buy another gift card. Discount codes cannot be used to purchase a gift card, however, you may use gift cards in conjunction with a discount code as they are a form of payment. Gift cards can be applied to the final order total which includes shipping and taxes. Gift cards cannot be returned or exchanged.
We are not responsible for loss, theft, or unauthorized use of the gift card. You should safeguard the card as if it were cash. Gift cards cannot be replaced or reissued if lost or stolen, unless you provide verifiable proof of purchase deemed sufficient by us in our discretion.
We will not accept any gift card, and may will limit use of any gift card balance, if we reasonably believe that the use is unauthorized, fraudulent or otherwise unlawful. We have no liability to you for any third party fraud or unlawful activity associated with any gift card balance. If we discover that any gift card or card balance was sourced or derived from fraud or other unlawful activity, it may be suspended or terminated. We may cancel the gift card, and retain any balance, at any time without notice. We may use retained gift card balances to help offset any losses or liability associated with misuse.
If a customer returns an item purchased with a gift card, existing policies apply in the Return and Exchange Policy section. Please view this page for complete details. For any specific questions, please email us at orders@demylee.com.