You may not receive a push notification to log into your account or confirm fund withdrawals for the following reasons:
You do not have the EXMO.com app installed or you are not logged into your account.
You have turned off notifications for the EXMO.com app.
Your phone is out of network coverage, it cannot access mobile data or Wi-Fi.
Phone software freeze. In this case, the push notification is received after updating the network connection or rebooting the device.
Problems with mobile operators.
Please don’t send the request to resend the code via push notification multiple times in a short period of time. It’s better to request it after 10 minutes. If you haven’t received a push within 30 minutes, please contact EXMO.com support.