Our agents will answer your calls in accordance with your instructions and specifications. You decide what you want our agents to answer and how you want to follow up the calls. As soon as you provide necessary information about your business as well as your instructions, it will be saved in our computerized call center system. From that moment on when someone calls you, our agents will have your company’s information displayed on their monitors. This way our agents and operators will always be able to meet the needs of callers.