A Change Management Process includes the full spectrum of employee engagement that would drive change to be sustainable. This would involve: Conducting change workshops or change hubs to communicate the need for change (the “why” for change) and design a compelling change vision (the “what” is to be achieved) Creating leadership sponsorship for the change to be driven from the top and be made visible through-out the business Crafting a change strategy and plan involving numerous sources of influence to build momentum for change to take place and to stick Training of change sponsors and champions Implementation of change toolkits, including team coaching; and Measuring and monitoring change to ensure that the right things are cohesively done.