A payment may show as “pending” because the payment was sent to an email or phone number not currently tied to an active Venmo account. The other reason this could happen is if the individual you are trying to send payment to has not verified their account information yet. If you have sent a payment to the wrong individual, you can always contact Venmo customer support to try and get your payment refunded. However, there are no guarantees, so always verify the party you’re sending payment to is the correct one.