If the payment has been deducted from your card but the service is not confirmed on the website, kindly mail us at accounts@lestacindia.com. Kindly include the service webpage link, transaction reference number, and your name. Usually, if the payment is stuck with payment gateway companies, it gets automatically refunded within 7 business days. However, if the payment is successful and not traced by our system, we will mark the payment in minutes after receiving your mail. This Applies to Lestacworld Bookings only.