The quantity of the products recorded by the seller in their final documents shall be the basis for generating the invoice and thus the payment. In case of short receipt/damage (including damage in transit), the Buyer shall forthwith intimate the seller in writing. Buyer can contact us within 7 day s. Please write to us on shop.support@preethi.in with your order number, issue and digital photograph of damaged goods for us to assess and verify its packaging/condition, and we will arrange for the refund of your payment. In any case, the decision of the Seller will be final.