Damaged CableOur cables are detachable, if under warranty send your cable to our office and we will replace it at no charge.  If out of warranty, cable can be replaced by purchasing one through our store HERE.Damaged In-Ear MonitorsIf your in-ear monitors are cracked or broken, or if you have a loose socket connection, you likely need to send it in for an evaluation and repair will be made.  REPAIR FORM