Notification: When SRP anticipates high demand on the grid, it dispatches the Enel X network into action. Enel X will notify you via email, phone or SMS, depending on your preferences, to inform you of when the dispatch will begin. Response: At the start of the dispatch, your facility will reduce its electricity usage according to your predetermined Energy Reduction Plan, either manually or, if requested, automatically through the NOC. Support: Before, during and after a dispatch, the NOC remains in communication with your facility. The Enel X staff is available 24/7/365, supporting you to ensure that you achieve the highest possible levels of performance and payments.