We accept returns or exchanges for damaged or defective items only within 30 days of the shipping date.We go to great lengths to ensure your items arrive in perfect condition. In the unlikely event that your order has been damaged during shipment and/or if any other defects or less than satisfactory conditions are present, please send a photo of the item(s) and the shipping container in which the damage or defect is apparent, and a brief description of the request for return or exchange to support@anotherfinemess.com.We aim to report back to the customer within 2 business days (generally same day) to state whether a replacement product can be sent, or whether a refund of the purchase price will be made. Due to the limited nature of certain editions, some items may be out of stock, or no longer available, and therefore no replacements can be sent (impossibility of performance). In this case, we will notify our customers via email on the details to refund the purchase price and the return of the defective product.