The inner and outer mattress cover are excluded from the warranty. All deformations or damage due to inappropriate application, intentional damage, exposure to abnormal humidity or heat, fungi, other contamination of human or animal origin, wear or discoloration are not covered by this warranty. This warranty is strictly under the condition that the mattress is properly covered with fabrics, kept in a cool and dry conditions without exposure to direct sunlight. Damage caused by use on a foundation that is uneven or a failing bed base is not covered by this warranty. A foundation that is too hard, too soft, not supportive, or restricts air circulation may damage your mattress and void this warranty. Correct mattress support is an important element in providing long life for mattress. The warranty does not cover against the general loss of comfort that happens naturally over time. The warranty does not cover any mattress that is stained, soiled, or infested with vermin. The use of a quality mattress pad that has a high absorption rate is recommended. Warranty becomes void if repairs were done by 3rd parties. Transportation, inspection, or removal costs of product are not included in the warranty.