All types of hospitality businesses use SevenRooms Mobile Order & Pay, including hotels, pools, cabanas, beverage-focused venues like beer halls, bars and nightclubs, as well as restaurants with server-free or reduced service areas. We saw a huge increase in the number and variety of restaurants using Mobile Order & Pay in 2020 as a result of the COVID-19 pandemic. These restaurants were looking for contactless ordering and payment options to help alleviate health and safety concerns. Many venues also found that adding a self-service option increased spend and improved turn times — all while maintaining a great guest experience and reducing the strain on staff.