Open the app, tap on Protector and click on the “I Agree” button to accept the terms and conditions.  Once the Protector screen has loaded, you will see all the different services that are available to you. When you select one of these buttons, an agent will immediately contact you and assist you further. If Protector is greyed out on your app, it means that it is not included in your package. If this is incorrect, or if you are interested in activating Protector, please contact our customer care department to assist you.