HR professionals are great at conflict resolution and identifying employee strengths, but they also play a critical role in change management. They facilitate change management by making sure that goals of the change are met. This means that HR staff members should be involved in change management every step of the way, from planning to execution. HR professionals also contribute their knowledge of employees to meet their needs and address their concerns during the transition. In short, they serve as a communication bridge between management and employees. Since HR professionals already use and are familiar with tools that facilitate collaboration and exchange of information, such as Monday.com or Gusto, they can assist in keeping lines of communication open during a transitional time. . Read more on Change Management!