CASSON is happy to provide returns for almost all purchases, provided a return is requested within 28 days of receipt. Items below may be accepted at the discretion of CASSON with a restocking fee of between 10-25%:  Lighting, Electrical, Door Hardware, Architectural Specialties Category, Washbasins, Vintage, Furniture   Items below are not eligible for returns and are final sale: Oversized, Sanitary Collection, Bulk Orders (10+), Made-to-order, customized order or sale items.