Yes! We repair any manufacturing defaults for free for the lifetime of your ROWDY bag.. Please email us to let us know what the issue is with your ROWDY bag, pictures also help. Then send your bag to the ROWDY factory store: 20 Brickfield Road, Salt River, Cape Town. We will let you know when your bag has been repaired and ready for collection. Depending on how bad the damage is, it may take up to two weeks to be ready for collection.