You have two options when assigning a releasing or receiving agent on your behalf. Your first option is to simply log into DPS and complete the Point of Contact Page. This page is designated for anyone that you want to assign as a Releasing or Receiving Agent. Your second option is to send us a brief email to SGSCustomerSupport@Suddath.com stating you authorize this person to receive or release your household goods. You must include the person’s first and last name and contact information – we must have this in writing. Please keep in mind you’re receiving or releasing agent must be at least 18 years old and be available between the hours of 8am– 5pm