All orders will be shipped from VillabeauTIFFul HQ in Seattle, WA via USPS (United States Postal Service). USPS is the only postal service we use to ship packages. Please be mindful that once your order is picked up and not in our possession, we are unable to provide any additional info other than what is stated on the USPS tracking website. Please contact USPS directly for information on your tracking status or any issues/inquiries regarding postal service and package delivery.