We are happy to accept returns on products that are unopened, sealed and in a re-saleable condition with all tamper-resistant seals, original packaging, instructions and any cellophane intact. Any complimentary gifts given with the order must also be returned. Our return policy lasts 14 days from the day that you (or a representative who is predesignated by you, and who is made known to us) take possession of the goods purchased. If 14 days have gone by since you physically received the product, we cannot offer you a refund or exchange. Please follow the returns process via this link to start your returns process. To proceed with your request as quickly as possible, please include the full name indicated in the order and order number inside the parcel. If you come across any trouble with our return process or have any questions, please reach out to us at returns@peachesandcremeshop.com.