True raw honey crystalizes because it is natural and unprocessed. The crystallization rate of honey depends on the plant that was used to collect nectar. To soften honey simply mix it with a sturdy knife until the honey has creamy texture. If necessary, place jar in warm water or a window sill (lid off) to soften the honey before mixing. Also to bring crystallized honey back to “liquid” consistency you can place it under warm water (no hotter than 104 degrees Fahrenheit) for 15-30 minutes.