All microgrid O&M costs are included in Unison Energy’s electricity and thermal rates stipulated in the Energy Services Agreement (ESA). This includes all minor and major maintenance, engine overhauls, consumables, service calls, and all other maintenance, including unplanned maintenance. The customer will never be charged for O&M. Furthermore, Unison only makes a return on its investment when our systems are operating, aligning our interests with our customer’s savings, resiliency and sustainability goals. To this end, we have invested heavily in our O&M capability and as a result, our microgrid fleet has an excellent uptime record.