Cubitt's Return/Exchange Policy is designed to ensure a seamless and satisfactory shopping experience for our customers. Here are the key points: 1. Return Request Window: To initiate a return, please request it within 15 days from the date you received your order. 2. Condition of Returned Items: The device and/or accessory you wish to return must be in perfect condition and returned in its original packaging. This helps us maintain the quality of our products for all customers. 3. Exceptions and Restocking Fee: If your return does not meet the conditions mentioned above, we reserve the right to refuse the return or charge a restocking fee of up to 40% of the original purchase price. We recommend carefully reviewing our return conditions to ensure compliance. 4. Shipping Costs: Please note that we do not cover the cost of shipping for returns. The shipping expense for returning the item will be your responsibility. We value your satisfaction and aim to provide a hassle-free return process within the specified guidelines. If you have any questions or would like to initiate a return, please contact our customer support team, and they will assist you in the process. Thank you for choosing Cubitt, and we appreciate your business!