Your first appointment will generally take place in the treatment room. To begin with, your physiotherapist will ask you a series of questions about your medical history, previous injuries and your current symptoms. The physiotherapist will gather as much information as possible and then assess you so they can diagnose the problem and determine the best course of treatment.  It’s important to remember that the best sort of treatment may not be hands on, it may in fact be a series of exercises or alterations to your workstation.