We consistently ensure that all your purchases are in excellent condition prior to shipping, and we employ high-safety packaging. However, should you receive a damaged or defective item, kindly notify us within 48 hours of delivery. We will promptly replace the item or provide a refund.
Please note that you are responsible for paying the shipping costs for your items, and shipping costs are non-refundable.
For more information, please refer to our RETURN, REFUND, AND EXCHANGE FAQ or SHIPPING, RETURN, AND EXCHANGE page.