We wanted to make this fair and considered a number of options. We considered this the best solution to give something back to our customers as soon as we could, while making sure all customers had an equal share in the savings made from the expected reduction in claims.
Everyone’s lives have changed as a result of Coronavirus; key workers still needed to drive to work, people still needed to drive to the supermarket and some people didn’t drive at all.
We're all in this together and wanted to give our customers an equal share of these savings.  A flat sum of money was the simplest and quickest way to get money back to our customers.