Right of complaint
There is a 1-year right of complaint on products in accordance with the Danish Sales Act. The right to complain applies to all errors in software, material and manufacturing.
Complaint regarding errors and defects must be reported to Sara Lorentsen Skin Expert ApS within a reasonable time after receipt of the goods. Here the max. two months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.
The complaint is waived in the event of incorrect or unusual operation of the product.
Sara Lorentsen Skin Expert ApS covers the return costs to a reasonable extent.
When returning, contact the company:
Sara Lorentsen Skin Expert ApS Worsaaesgade 10, living room 7100 Vejle Telephone: 28896611 Complaints will not be accepted if these have been sent cash on delivery.