We delay shipment of live worms if daily highs are below 0°C or above 29°C between Kitchener, ON and destination.
We delay shipment of live worms if a carrier is overwhelmed and they are not delivering parcels in a timely manner.
We can delay shipment if requested by you the customer for whatever reason you provide.
We will contact you if your shipment is delayed and work with you to send your order as soon as safely possible.