Only Shopify subscription apps that have native integrations with Shopify’s Checkout will work. Some apps, like Recharge, have multiple versions of their app running. Older versions of their apps using their own checkout and a newer version that uses Shopify’s.
If you are on an older version of the subscription app that does not work with Shopify Checkout, we will not be able to pull in their data.
You’ll want to talk with your subscription app provider to see if you have their most updated version and if they are using Shopify Checkout.
See the list of tested subscription apps we know work below.