Evaluating your EHR healthcare system implementation is a critical stage of a digital transformation process that helps you realize the EHR’s full potential, achieve the desired goals, and continue improving your workflows. During the evaluation, it’s important to make sure that your staff productivity is left intact and all the work processes are running smoothly. Additionally, you should endeavor to detect team training needs, interface issues, and unsettled vendor questions.
Staff productivity is the main quality criterion on the EHR evaluation checklist, and to evaluate it, you can either compare the number of visits per day before and after the electronic health record implementation to get the so-called ‘raw volume.’ Or you can analyze the total billings or receipts deposited within one month, divide by the overall number of visits during this month, and get the average cost per visit. These figures should be compared with the pre-implementation values to assess the current intensity of service.