This is not available on the website or app at this time. Please wait 30 days from date of payoff posting to your loan before requesting a paid in full letter. Paid in full letters are mailed when the title is released and title release times vary by state. If after 30 days a letter has not been received, please contact us at 1.855-272-2886 or email your request to customerservice@mechanicsbank.com. Please include your first and last name, account number and a contact number with your request.