Our Spectrum Master Dealer customer service specialists can help you set up an installation appointment with a technician. Although, we understand some customers don’t have time in their schedules to fit a technician appointment into their days. That’s why we offer Kentucky customers the option of a self-installation kit that you can have sent right to your door or pick up at a local Spectrum retailer. The kit includes all the instructions you need to get your modem up and running in no time. Plus, if you have any questions during the installation process, our customer service representatives are available 24/7 to help you out.