This is the best part of reviewing this Neogen product: the pads are made of two different texture, the soft one and the gauze one. To use them at their best, cleanse your face first so as to remove the superficial oils and dirty. Then, you need to start with the gauze side and gently rub it over your face and your neck. Once you're finished, turn the pad over to the soft side and wipe it over your face and neck. As soon as you feel your work is done, wash the product off with lukewarm water.