Customer service and product quality are the foundation of our business. All our products are lab tested and/or from Pharmaceutical Grade Manufacturers. Therefore, we will only accept any product concerns that are supported through third-party laboratory testing or laboratory bloodwork. We cannot accept any product concerns that stem solely from anecdotal feedback, as that is simply not an acceptable means of gauging the effectiveness of a molecule.
If you have any concerns, please contact us first and give us 1-3 business days to respond. Please note that customer service is limited to Monday-Friday. You can email us directly at info@canadapeds.com