Before obtaining after-sales service, the following steps must be taken: √ Follow the procedures specified by FREEGO as shown in the “FREEGO General After-Sales Service Flow” part. √ Provide FREEGO with all system passwords, if necessary. √ Provide FREEGO with sufficient and safe access to your product, so FREEGO can provide service as needed. √ Remove all additional parts, alterations, and attachments not covered under warranty. √ Ensure that the product or part is free of any legal restrictions that prevent its replacement. √ If you are not the owner of a product or part, obtain authorization from the owner for FREEGO to provide warranty service.