If you are a Direct Line customer who has been overcharged during your policy renewal, you may be eligible to claim compensation. Direct Line will be proactively contacting affected customers directly to initiate the compensation process. However, if you have not been contacted or have any concerns, it is advisable to reach out to Direct Line's customer service or claims department. They will guide you through the necessary steps to make your claim and ensure that you receive the compensation you are entitled to.