Plea­se only send us your claims in wri­ting by email. Plea­se use our RMA docu­ment for this. Plea­se also send us pho­tos of the item in ques­ti­on in which the error or errors can be clear­ly seen.
Faul­ty items will be repai­red as part of the war­ran­ty. The repair will take place wit­hin 14 working days of recei­ving the item. If a repair is not pos­si­ble, the arti­cle will be exch­an­ged for an iden­ti­cal model.
Refunds for devices under by war­ran­ty claims are not avail­ab­le. Plea­se also note our gene­ral terms and conditions.