There are many reasons why an item may go missing from the sale. The item was never dropped off, the tag was misplaced during the sale, item not found at pick-up (most common), tag not printed properly, etc. Many consignors automatically assume that the item was stolen. While this is a possibility, it is not usually the reason. We do our best to keep tabs on every item that comes through our doors. However, we cannot be held responsible for items lost before, during, or after the sale. The best defense against loss is volunteers & the vigilance of our consignors. Ultimately, we are not responsible for items lost at the event, but we do the best we can to avoid this through checks & balances at drop-off, our registers & pick-up.