You make it easier to collect and use information. The key part is figuring out your next steps, whether that means replacing something, hiring contractors, or ordering spare parts. With calls or emails, you’re looking at manual input from yourself. But with a form, you’ve outsourced this directly to the client. Using an apartment repair request form allows you to understand what the problem is, how urgently it needs resolving, and even collect photos of the issue in a single form.