As a matter of fact, no. Your insurance company prefers you call a commercial restoration company to begin water cleanup and fix your water damage as quickly as possible. If possible, turn off any water valves you can access.   Call a plumber to fix the leak, if applicable, but the faster our crews arrive, the more destruction we can help prevent to your business or property. You’ll still want to call your insurance company, but you shouldn’t wait for an adjuster to arrive before beginning any kind of water damage restoration. If you plan to file a claim, they’ll need an assessment of the damage and restoration estimate anyway. Calling us speeds up the process.