We always work through our agents to schedule visits with their customers and we prefer they be a part of our visit — although, it’s not mandatory. It’s important to address that having key management involved in the visits is a major component to fully understanding the inter working of a business and to increase the awareness of the recommended solutions that may be offered. Our objective as consultants is to partner with you to manage risk. Managing risk and reducing loss potential has an immediate financial impact on your bottom line and insurability.