Refunds: The Minnesota Ice Festival will not offer or grant refunds at any time. Much like concert tickets, we cannot refund tickets once they are purchased or once the festival ends.
Please review your ticket purchase carefully and ensure you are selecting the correct date and time when booking your reservation.
This policy applies to all box office and online ticket purchases.
Transfers: Tickets may be transferred to a different party through the Eventbrite app but cannot be resold. Please do not purchase tickets from any 3rd party websites or other vendors. Tickets purchased must be used during the event and cannot be transfered to future events.
Please note: Should local weather conditions require an event cancellation or delay, we will have a re-accommodation policy in place. You will be notified via email or text message with instructions on how to re-book your tickets. Refunds will only be offered if the event organizer needs to close the festival due to weather-related circumstances. Applicable only to ticket holders with unused and non-transferred tickets. No other refunds are allowed.