With Callbell, you have 2 main methods to separate departments on WhatsApp. The first method involves using Callbell's multiple inboxes, which allow you to divide your main inbox (where all messages from WhatsApp and other platforms are received) into different sub-inboxes named as you prefer, such as support, sales, complaints, technical assistance, and more. The second way to manage different departments in Callbell is through the multi-number feature. This feature enables your company to integrate 2 or more WhatsApp numbers into the Callbell platform. If your company has distinct numbers for different departments, you can manage them all within Callbell on a single platform. This approach allows you to organize your departments or WhatsApp numbers, efficiently managing everything from one user-friendly, simple, and secure platform.