Enterprise Resource Planning (ERP) is responsible for rapid exchange of data between various departments. It typically has multiple modules, each responsible for a different area of a business. They might cover accounting, inventory management, customer service, business process management, order management, human resources, e-commerce, and shipping.
Customer Relationships Management (CRM) provides a detailed overview of relationships with each customer. It allows tracking of every interaction with a client, in person, via phone, email, social media, and so on. According to Nucleus Research, every dollar you invest in CRM software can return as much as $8.71 in increased sales.
Business Intelligence (BI) software helps companies gain actionable insights based on data that comes from various sources: marketing, sales, manufacturing, HR, and so on. It uses data mining, benchmarking, data visualization, and advanced statistical algorithms to reveal patterns and make accurate forecasts.
Supply Chain Management (SCM) software helps manage procurement, storage, shipping, and distribution. It deals with materials ordering, suppliers, procurement, manufacturing, order processing, warehousing, logistics, and distribution.
Human Resources Management (HRM) tools automate routine tasks like hiring, payroll management, workforce planning, performance management, payroll, reporting, employee training, and engagement.
Marketing automation software helps enterprises turn leads into delighted clients. Use cases might range from segmenting audiences to managing campaigns at a huge scale. One of our clients has been running dozens of campaigns on national & state TV and radio stations. We helped them build first-in-the class ad automation software that saves hundreds of hours a week on manual actions.
Business process management (BPM) software uses a wide range of methods and tools used to document, analyze, and automate the company’s workflows. Low-code BPM platforms allow companies to create visual representations of processes, remove bottlenecks, and simplify decision-making.