Unless you have contacted our service team to request 'No Authority To Leave', the third-party courier will, by default, leave your delivery in what they deem to be a secure/discreet location. This may be at your front door, behind a gate, or similar. Unfortunately, third-party couriers are unable to accommodate requests to leave packages in locations specified by the recipient due to insurance and safety parameters. If you request 'No Authority To Leave' for your deliver, the courier will return the items to their nearest depot if you aren't home at the time of delivery. In such an instance, the courier may charge a re-delivery fee or require you to collect your items from their depot.