Your Amazon Prime subscription gives you access to a number of benefits, including free two-day shipping, exclusive deals and discounts, and streaming services like Prime Video and Music. So if your Amazon Prime subscription isn't working, it can be frustrating. Here are some common reasons why your Amazon Prime subscription might not be working, and what you can do about it:
1. You're not signed in to the right account.
If you're trying to access your Amazon Prime benefits on a device that's already registered to another account, you won't be able to do so. Make sure you're signed in to the correct Amazon account before trying to access any of your Prime benefits.
2. Your payment method is expired or invalid.
If your payment method for your Amazon Prime subscription is expired or no longer valid (for example, if your credit card expires), then your subscription will automatically be cancelled. To fix this, simply update your payment information in your Amazon account settings.
3. You've reached your monthly data limit for streaming video content.
One of the benefits of an Amazon Prime subscription is unlimited streaming of TV shows and movies through Prime Video. However, there is a monthly data cap for this benefit - meaning that after you've watched a certain amount of video content in a month, you'll need to either wait until the next month to continue watching or purchase an additional data plan from Amazon (which starts at $1/GB). If you think you've reached your monthly data limit, check out this article from Amazon for more information on how to resolve the issue.