The difference between call pickup group and hunt pilot lies in how an incoming phone call is routed to the call recipient(s). In a hunt pilot, incoming calls are put through to multiple phone lines either simultaneously or in a pre-designated sequence. In a call pickup group, any person within the group can pick up a phone call to a group member, whether the caller dialled their specific number or not.Though call pickup groups and hunt pilots function differently, they have the same end result. They minimise the amount of missed calls, and help automate the incoming call flow to ensure a high quality customer experience.