Customers can cancel their contract and request a full refund within 60 days of purchase for annual subscriptions and within 14 days of purchase for monthly subscriptions. For each annual renewal or free trial with a paid annual subscription, customers can request a full refund within 60 days of being charged and after the 60 days, a pro-rated refund of the days left in the renewed subscription term, beginning the month after the customer requests the refund. To cancel the subscription or request a refund click here.