It really depends on the policy that you have purchased. Some policies do cover transportation to and fro medical institutions for terminal illness treatments. However, every insurance policy from each company differs. We are unable to advise if your policy covers the charges of our services. You may contact your insurance company or your insurance agent for clarifications on this matter. For travel insurance’s medical evacuation, they usually do cover “as charged” for evacuation and repatriation. We can be fairly certain that your charges incurred from us for the ride will be covered by travel insurance, if you are a foreigner in Singapore, and has the adequate coverage. Do contact your insurer and make arrangements with your insurer, for them to book on your behalf.