The credit card you used on signup is billed on the 1st day of the month after your first trash can cleaning service.
You may notice that you have been billed but not received service yet. We don’t schedule our routes to deliver service on billing dates. Logistically this would be very difficult and would result in an inefficient route for us.
We schedule each calendar month’s service according to stated garbage pickup days, geographic location, subscription status and for route efficiency – if your subscription is active and paid, barring extraneous circumstances, we will have you on schedule for the calendar month that corresponds with your payment.
You will receive a text message notification to let you know the night before service that we will be coming out to clean your can.