Congratulations, you have purchased or refinanced your loan! Within 15-20 days from your closing, you will receive a letter in the mail from Neighborhood Loans (our fancy legal name) informing you of who your loan servicer will be going forward.
Although ALL borrowers make their FIRST payment to Neighborhood Loans, this letter will instruct you on where to make future payments. For borrowers whose loans have been transferred to a new servicer, they should also expect to receive a “Welcome Letter” from your new servicer.