Salesforce CRM offers an integrated Cloud-based CRM platform that comprises a number of individual clouds, which can be customized to support Sales, Services, Marketing, Experience Management, Financial Services, Non-Profit Organizations, Health Services, etc. It offers an AppExchange feature that allows to extend each and every CRM cloud beyond the standard CRM features and build best-in-class CRM apps. It offers a single source of truth between the many aforesaid CRM clouds as well as allows to create a personalized experience. It offers faster time to value with ease in design and roll-out. Being cloud-based, Salesforce CRM offers immense scalability and flexibility. The RoI is achieved quickly with fast and prompt customer service resulting in high customer satisfaction.