We will replace items if they are defective or damaged or provide a shop credit or a refund. We inspect all our goods before we send them to you. However, if you find that an item is faulty or damaged, please contact us immediately. We will send you our Returns Form. Please complete the form and send it to us with the faulty item. Once we have approved the return, we will provide an exchange, shop credit or refund, and cover shipping costs. We reserve the right to refuse any return at our discretion.