While this would be rare, I’m just putting this in here for the JUST encase. If our mold breaks and we’re unable to process your custom, we’ll reach out to you as soon as possible. You’ll be given the choice of a full refund OR a different similarly sized model of your choosing. While we could give the option of waiting, I feel having customers on the back burner would not be healthy. Having a mold remade from print, processing, and molding could take 1-2 months with our schedule and wouldn’t feel right to make anyone wait that long.
**Custom and Made-To-Order Specific FAQ**