Services begin with the Registration Process and include technical support, customer support, and Learning Management System support. Students enrolled in MyCAA and WIOA programs will also receive portal management support. ProTrain provides course content updates and support for students throughout their training, including monthly progress reports, email check in, and direct calls to students. Upon completion, students will receive a Certificate of Completion and national certification exam registration assistance, where applicable. Should students require additional time, course extension can be processed, where available.