Over the years, my business partner Kayla has head up our product development, and she has an incredible way of knowing what our customers want and will need. She also is always researching different ingredients and delivery systems to make sure we are utilizing the best that the Korean skin care industry has to offer. Korea is always at the forefront of the skin care industry, especially when it comes to innovation, and we are lucky to be able to be a part of that.
We also pay close attention to our product reviews and the customer service inquiries we get. We have made various adjustments to products based on that feedback.