If you still don't see the colour of your parcel, here are a few tips:
> Firstly, check your letterbox carefully.
> We then invite you to go to your post office with your ID and the tracking number of your parcel to see if your order is not there.
If despite this, your package is still missing, do not hesitate any longer and contact us either by phone or by email in order to unblock the situation as soon as possible.