If you’re currently in Level 2 or higher based on points earned before September 27, 2024, unfortunately, you won’t receive a gift card for that level, as gift cards are only awarded when you level up after the launch of the VIP program on that date. This means that gift cards are not backdated. For Empress VIP members (Level 4) who cannot level up further, we’ve manually issued a gift card to recognize your loyalty. You should have already received this via email. Once you move up to a new tier, you will receive an email confirming your new status, followed by a separate email with your gift card details. Yes, gift cards can be given as gifts, so feel free to share your gift card code with someone special!