From time to time due to operational reasons, following a road traffic incident for example, operators may have to cancel journeys on a service in order to re-position vehicles so that they can start the next journey on time. At the request of both operators and service users the real time information system has been enhanced to indicate to passengers when a specific journey has been cancelled. The journey that has been cancelled will appear on the real time information/website as follows: 26          To Centre            12:00 Followed a few seconds later by: 26           Cancelled            12:00 The cancelled message will show the scheduled time of arrival for the specific journey based on the 24 hour clock instead of a predicted arrival time in minutes. This enables passengers to make informed travel choices so that they can complete their journey. Please note that the cancelled message does not appear automatically – it requires the operator of the service to cancel the journey(s) from the real time information system as only they can decide whether or not a journey will operate.