Once your refund has been confirmed by our services, your refund will appear in your account within a few days. However, sometimes this delay may vary depending on the bank and the type of card you used. If you used a Paypal account, we invite you to consult your Paypal emails to ensure that your refund is not awaiting validation. You can also contact us for more details. Return costs remain your responsibility and vary from €5 to €60 euros, per returned order, depending on the items you are returning (complete or partial). We will send you a pre-paid return label by email, its amount will be deducted from your refund and then confirmed by email.