The Texas Deceptive Trade Practices Act, or DTPA, protects consumers against fraudulent and unlawful business practices. Specifically, the Texas DTPA protects consumers against:
Breach of Warranty: Breach of warranty occurs when a business sells a product that does not live up to claims the business made about the product.
Unconscionable Acts: If a business takes advantage of a consumer’s naivety or ignorance around a certain product or service in a way that is deemed “grossly unfair,” then the business may be guilty of an unconscionable act.
False, Misleading, or Deceptive Acts: Consumers have protection and legal defense against manufacturers who may make misleading claims about a product or service or take advantage of consumers during a crisis.