Our website opens for orders for the upcoming winter season from July. We stop taking orders in mid-March when the bare root season comes to an end. Ordering early in the year ensures you will receive your trees at the earliest opportunity once we start processing orders in the winter. The time between lifting the tree and dispatch is kept to a minimum to keep the trees in peak condition. From mid-November onwards you will receive an email from us 2-3 weeks prior to delivery providing you with a delivery week. You will then receive an email from us on the day of dispatch along with tracking information. Once dispatched orders usually arrive the next day. Shipping policy