Standard support has no ongoing retainer, so you only pay for what you need. Our standard hourly rate is $250/hr, billed in 15min increments, and we send out invoices at the end of the month for actual time spent performing work you requested. If you request nothing, or if your requests are simple and take us less than 30 minutes for the month, we simply won't issue an invoice. Priority support is $3,000/yr. Priority Support includes up to 2 hours of support each month, which is about what most clients have historically asked for on average. If you exceed the included 2 hours, we will send you an invoice at the end of the month for actual time spent in excess of 2 hours performing work you requested at our standard hourly rate. If your requests don't exceed 2 hours, we simply won't issue an invoice.