Your policy has a 10-day cooling-off period. If you change your mind about a policy, you will get a full refund during that period.
This only applies if you haven't yet departed on your trip and are not intending to make a claim. After that period there is no refund if you decide to cancel.
You will need to contact our support team to cancel your policy. To discuss amendments or to cancel a policy you have purchased, please head over to our Contact page.