To begin the return process, contact us by filling out the form above or email us directly at support@iguanamed.com. Include your order number and reason for return, and we will provide you with a pre-paid shipping label. Use any package to send the unwanted item(s) back, and we will process your return once we receive the package. You can also take the items you want to return to our storefront in Covina, California and we will be happy to help you in person.