SaaS is our next-generation hosting approach that has evolved from Matrix Dedicated hosting. The main difference is the architecture the software is hosted on:
In SaaS, Matrix is deployed on AWS hosting infrastructure with your data remaining private and secure. The environment is built with auto-upgrades, and updates are continuously released to the customer's instance. Customers will no longer need to request upgrades to take place from Squiz as these will happen as soon as a new release is available.
Dedicated hosting (Squiz Cloud) is designed for customers who have specific requirements for things like encryption, PCI compliance and requires a manual upgrade.