If You are not completely happy with Your rug, you may return it to us within seven days from the date of receipt of Your rug, for a full refund or exchange. Returned rugs, under the returns policy must be returned in their original packaging with all accessories, and must be in a re-saleable condition. Rug Porter, at its sole discretion, may refuse to accept a rug under the returns policy if a rug has not been returned in re-saleable condition. Rugs that are damaged or soiled will not be accepted for return.
We do not accept returns of any sale items.