Customers who purchase a Fast or Ultrafast broadband package with Shell Energy will receive a Technicolor TG588v2 router. This is a basic single-band model and although it will perform adequately, there isn’t anything impressive about it. In fact, it is arguably one of the lowest quality routers provided by broadband providers in the UK.
Customers who sign up for a Fibre broadband package with Shell Energy will receive a Technicolor DWA0120 router. This dual-band router has the ability to automatically ensure your Wi-Fi is always connected to the best possible signal. However, it only contains three internal antennas, which means your broadband signal may not reach every corner of your home. Again, this is one of the lowest quality premium routers provided by UK broadband providers particularly when compared to the likes of the BT Smart Hub which boasts seven internal antennas.
While you are not required to use the router that is provided by Shell Energy as part of your deal, it is somewhat disappointing to see that they are not in line with many other UK providers in terms of quality.