All those that have booked official hospitality packages for
fixtures taking place at Twickenham will be entitled to a full
refund in the event that they are cancelled or played behind closed
doors. Money to the value paid in GBP will be refunded to the
original payment source (and the only currency we deal with is
GBP).
If you have paid by credit card which at the time of refund has
expired, we would revert to a BACS payment, which for
administrative reasons may prolong the time taken for the refund to
be received.