We must ensure that a refund is made without undue delay and no later than 14 days from the date on which we were notified by you that you wish to withdraw from your purchase.
We will carry out this refund using the same means of payment that you used for the original transaction. Depending on which payment card you have used, it typically takes between 2-30 days from the time we have transferred the payment until your card provider transfers the money to your account.
However, we may withhold a refund until we have received the item back from you, or until you have provided documentation of having returned the item - whichever happens sooner.
However, you are liable for any loss in value of the goods, just as you are liable if the goods are lost or damaged during transport.