Outside Sweden: We offer free exchange (this means you don't pay for the return shipment of the product you want to change) and for returns, we are able to provide the pre-paid shipping label (cost from 4.99€ to 10€) and the fee will be deducted from your refund payment. Please note that import duties for a return shipment are not covered by Understatement. Sweden:  We offer free exchanges (this means you don't pay for the return shipment of the product you want to change) and for returns, a flat 39 SEK return fee will be deducted from your refund payment.  Please note: In order to avoid exchanges and returns please make sure to use our size guide to find the correct size or contact us via live chat, contact form, or email us on customer@shopunderstatement.com, we are happy to help. The right of withdrawal, return or exchange does not apply to the delivery of sealed goods or goods  that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery (for example, panties, bikini bottoms and swimsuits).  When returning products that clearly show use, we reserve the right to refuse a refund.