We want you to love every item you purchase from us. Unfortunately, fragile items are sometimes damaged in shipping. If you received a damaged product, we require that you send an email, within 3 days of delivery; explaining what happened, and picture evidence for proof of damage. Once you notify us that your item was damaged, at Revved Up’s discretion, we will then refund or replace the damaged product. We do not cover damage claims or missing packages on shipments outside of the US. We do not accept returns on opened bottles. We accept replacements / refunds / returns for only broken bottles, or non perishable items. For more information about returning non perishable items, go to our return policy page. Click here to learn more.