PayPal has a set process for filing a scam report. Phishing emails should be deleted from your inbox and forwarded to [email protected]. Before using your PayPal account once more, change your password and security questions if you believe your account may have been compromised. Use the "Report a Problem" function in the PayPal Resolution Center if you believe a scam involves fraud or unauthorized use. Choose the transaction to challenge from there and then adhere to the guidelines. Inform the appropriate authorities of the identity theft if the scam led to a stolen identity.