Great question! There are two ways for you to contact our team to address any maintenance issue you are experiencing. 1.) You can contact our leasing office directly so our team can place the service request in the system for you. 2.) Our online resident portal, Active Building, will allow you the ease of placing service requests online even after office hours. In the event of an emergency, such as a fire, flood, Ac not working, refrigerator not working, please contact our office directly and you will be prompted for on-call maintenance.