It is always helpful to try and cancel in writing so that you have documentation. If you cancel over the phone, have the company send you an email confirmation or text message.
Find out when your final pick-up day will be, and then notify us so that we can have your new trash container delivered in time.
Some companies will try to charge you a "removable fee". Don't let them do this... unless there is an actual signed contract, this is a made-up charge. We have seen so much inconsistency in this area... sometimes cancelling is a quick phone call, and sometimes it requires a little more tenacity. Let us know if we can help.