Chatbots are commonly used by customer contact centers; however, they are actually industry-agnostic. For example, chatbots can be developed for internal purposes, serving as HR assistants to register time off, answer common employment FAQs, retrieve policies, etc. On the customer side, chatbots replace live agents addressing numerous customer queries, from booking tickets to clarifying billing issues. E-government agencies can also benefit from chatbot adoption by automating routine public sector functions, such as processing utility-related inquiries and submitting service requests. As a chatbot development company, we help businesses create custom chatbot solutions that: Answer FAQs Schedule appointments Showcase your products Process orders Onboard users Alert customers on new arrivals/content Have lifelike conversations with consumers Generate leads Provide IT support and troubleshooting Simplify workflows