If you've lost or not returned an item, it will be considered stolen and you will be liable for up to 200% of the retail price of the item.The items available for rent on our website are often sold out in all retail stores and no longer available from the designer. This has led to some people renting an item and not returning it, or saying it is lost, so that they are able to obtain something they want to keep. This, along with loss of earnings from potential future rentals, is why there is a fee of up to 200% of the retail perice for lost and unreturned items.