The FTC staff will utilize email in two circumstances only: 1) to offer a convenient way for clients to access secure weblinks to complete clinical and related paperwork; 2) to send appointment reminders. While we recognize it may be an inconvenience to not access your therapist through email or via text, please understand that e-mail and text messages do not ensure the privacy of your communication with us. Because your privacy and confidentiality are extremely important to us, we ask that you communicate with your therapist by telephone or in-person.