Like many specialty products, the Big Green Egg is currently available exclusively through a network of distributors and Authorized Dealers (Retailers). Big Green Egg dealers are knowledgeable about the EGG and its many features and pride themselves on customer support. Discount Clubs and other similar entities are not Authorized Dealers, and are in effect reselling products they have acquired elsewhere. Big Green Egg does not recognize or offer a warranty on any EGG purchased from an unauthorized online reseller or discount club, so be wary of anyone claiming to be an online Big Green Egg dealer. For Authorized Dealer online EGG sales, delivered to your home by a certified dealer in your community, visit our online store.