Yes, you can return your product purchased from Haiku POP. We accept returns within 30 days of the product's arrival date, provided the item is unused and remains in a sellable condition.
Please note, if the package has been opened and the retail box has been damaged, a 25% restocking fee may apply. However, if you received a damaged or defective item, we accept returns with no questions asked.
For a smooth return process, especially for damaged or defective items, please prepare an image of the package and its contents before reaching out to us. This step will help expedite the return process. Please refer to our return policy for more detailed information.