An AMS (Agency Management System) is a software solution designed to help insurance agencies manage their operations more efficiently. It offers tools and features to handle various tasks, including client relationship management, policy administration, claims processing, accounting, reporting, and more. AMS systems like AMS360 streamline agency workflows, improve communication between agents and clients, and provide insights into agency performance. These systems are integral to modernizing insurance agencies and ensuring they can adapt to the digital age's demands.