You can upload your certificates by going to 'My Account' via the icon in the top right-hand corner (or top left on phones and tablets). There, you'll find a white tab that reads 'Certificates' - select this, and then select 'Upload Certificates'. Any photograph or scan of a beauty certificate or qualification will suffice.
Your account should be approved into 'Pro' status within 10 minutes of uploading the document during normal business hours.
Please remember to save the submission using the 'Save' button on the page, and refresh your browser before attempting to place an order as a professional account holder.