LELO stands behind the quality of they products. Please consult LELO support pages for any LELO issues.
1-YEAR WARRANTY CONDITIONS (PLEASURE OBJECTS ONLY)
Please register your device on LELO website which covers 1-year manufacturing warranty.
10-YEAR QUALITY GUARANTEE
If you find your product is faulty outside the 1- year warranty period or you've lost your proof of purchase, you can claim this warranty. It entitles you to a 50% discount on www.lelo.com for a new purchase, limited to one-time use only, applicable to up to 5 items in a single order. If used in addition to other discounts or purchasing discounted products, this discount will be calculated as 50% off the non-discounted price of the item.