Amazon uses a proprietary order management software system that has been developed in-house to handle its vast and complex ecommerce operations. This system is a critical component of Amazon's fulfillment network, which includes various technologies and processes for managing orders, inventory, shipping, and customer interactions. While specific details about Amazon's internal software are not publicly disclosed, it's widely known that Amazon heavily relies on its own technology infrastructure to manage its orders, distribution centers, and delivery operations.
Amazon's order management system is designed to handle the massive scale of its operations, ensuring efficient order processing, accurate inventory tracking, and timely delivery to customers. It integrates with other internal systems and technologies, such as robotics, automation, and data analytics, to optimize its supply chain and provide a seamless shopping experience for customers.
Smaller operations may not be able to build their own order tracking system from scratch, which is why I made this list to review and compare the best order tracking software available right now.