Also known as expense offsets, chargebacks are when retailers charge manufacturers for inaccurate or improperly packed shipments. Retailers maintain a list of shipping requirements that their partners need to comply with. If these requirements are not adhered to retailers can charge or penalize the partner. These chargebacks can cost businesses thousands or even millions of dollars. There are several common reasons for chargebacks including the shipment of damaged goods, late or early deliveries, inaccurate shipment order fill rates, improper packaging and labeling, or just using the wrong carrier.