As we only sell factory sealed items we're unable to see the contents of sealed products. We do inspect all goods that we receive from our suppliers to ensure that they are of high quality before adding them to our inventory.We sometimes receive information that a product is missing a specific item, not all the correct quantities are included or something hasn't been printed or cut as intended. This is beyond our control with sealed products. We work very closely with our supplier and will aim to resolve any issues you may have with your product to the best of our ability.