Live Prices   2022 Speed and quality of internet connection will affect the performance and accuracy of live prices in POEMS internet. 2022 Broadband internet connection is recommended for online trading.   2.2 Password   2022 Internet Trading Password must be kept confidential at all times 2022 Regularly change your Internet Trading Password 2022 Password must be memorized and never write your password down 2022 Always clear your browser 2019s cache and history after each session so that your account information is removed. 2022 You are advise not to use the 201cAuto Complete 201d function of your browser to save your User ID and Password. This function stores and lists possible matches from entries that you have typed previously.   2.3 Virus, Spywares and Adwares   2022 Always install your computer mobile devices with the latest anti-virus software and Spyware program. 2022 Regularly scan your computer mobile devices to quarantine and delete any Virus Spyware Adware in your computer. 2022 Avoid downloading programs and email attachments from suspicious unknown sources.   2.4 Phishing   2022 Phishing is an attempt to criminally and fraudulently acquire sensitive information, such as usernames, passwords and credit card details, by masquerading as a trustworthy entity in an electronic communication. 2022 Phishing is typically carried out by email or instant messaging,and often directs users to enter details at a website. 2022 To prevent yourself from phishing, NEVER reveal your password to anyone. Be suspicious of any email or instant message asking you to provide sensitive account information. 2022 If you receive such emails or instant message, do not reply or click on the links in the email or instant message. 2022 Always access our site via URL www.poems.com.sg.   2.5 Secure Your Wireless Network   2022 Wireless networking works by sending information over radio waves, it can be more vulnerable to intruders. You need to take additional steps to keep your network secure. 2022 Enable WPA2 security protocol on your wireless router 2022 Make your own unique and difficult-to-guess SSID (Service Set Identifier) 2022 Change the default administrator password and username for your wireless router   2.6 Other Internet Trading Risks   While trading online, you may encounter situations such as delays in order transmission and confirmation of order execution, or being unable to withdraw erroneous orders in time due to the speed of electronic trading. In such circumstances, you may contact the Dealing Desk for assistance. For the list of contact numbers, you may click here.   Do not leave your Internet Trading Screen unattended and be aware of the dangers of providing access to your Internet Trading account to unauthorized persons. For preventive security measures in relation to password protection, you may refer to section 2.2.