Civility is vital to the peaceful, harmonious and cohesive existence of individuals, groups and organizations Without civility, there would be chaos Civility holds moral implications and holds us back from operating on the “an eye for an eye” kind of reactionary, retaliatory behavior (“Civility is the sum of the many sacrifices we are called to make for the sake of living together” according to Stephen L. Carter, author of Civility: Manners, Morals, and the Etiquette of Democracy)