Turn on Google Analytics User-focused Reporting. 2. Weigh-in on Cyber Security, Privacy Controls, and Trust. 3. Gain More User Input. 4. Follow changes in Customer Dynamics. 5. Build a Culture of Loyalty. 6. Make Personalized Search Easy. 7. Use Ontology-based Intervention Networked Services that Understand Users’ Tone and Intent. 8. Set the Right Audience Targets. 9. Stay Aligned with the Voice of Your Customer. 10. Sell Based on Value, Not Products or Price.