To contact the eBay support team by email, log in to your account, click the “Help & Contact” button at the bottom of the page, and select the “Contact us” option. After picking the closest topic to your issue, go to this page, and on the left-side menu, choose to email eBay customer service team. You will be asked to fill out the online form with your issue.
The company informs that they will reply to your email enquiry within 24 hours.