Delivery will take place during regular business hours; Monday to Friday. We try our best to accommodate any requests for specific delivery dates but on occasion this may not be possible. We will contact you a day before the actual delivery and give you a morning or afternoon time slot, however, due to circumstances outside our control such as traffic congestion, breakdowns or bad weather, we may not always be able to meet this expectation. You are responsible for answering all calls and voice messages; failure to do so may result in non-delivery.