An EOB or an ERA is important for healthcare providers and patients as it tracks medical claims and spells out payment responsibilities and denial details. It provides an accurate listing of services provided and their associated fees. EOB/ERA information typically explains the amounts, such as deductibles, co-insurance, and co-payments, that the patient is responsible for paying out of pocket.   EOB includes the following information:  Patient name  Provider name  Insurance provider/policy number  Claim number  Date of service  Description of service/insurer’s service code   Initial provider fees  The amount allowed by insurance under its contractual fee schedule Applicable co-pays and deductibles Notification of potential patient financial responsibility  Notice of claim denial and appeal process, if applicable  If the patient has secondary Insurance, the outstanding amount may then be submitted to this secondary insurance, which could further reduce the patient’s responsibility. After insurer payments are received, the medical office can proceed to collect any remaining amount from the patient.