We make and package p.o.p. fresh to order, so you never have to worry about your p.o.p. not being fresh. If, when you receive your p.o.p., you find it to be hard or sticky, that likely means your order was exposed to a warm environment or heat during the shipping process or upon delivery (e.g., your shipment sat in the heat or under direct sunlight). We mark our packages with FRAGILE warnings to keep packages away from heat and direct sunlight so that delivery carriers know how to handle your orders.