Most product operators do not pick up from private residences. If the customer is not staying in a hotel and hotel pickup is the only available option, they should choose the nearest hotel from those shown in the list. Some products allow the user to specify a custom location, or elect to contact the supplier to arrange pickup after the booking has been made if the product allows it. Some products also allow meeting at the departure point, which may be most convenient option for travelers staying in private residences.