Employee rights and interests Ping An has formulated the Rights and Interests and Welfare Policies for Employees and promised to guarantee the legal rights and interests of every employee. Ping An provides open and diversified channels for feedback complaints and reports and has formulated the Whistleblowing Management Procedure to encourage employees to report wrongdoing without fear of reprisal and safeguard their legitimate rights and interests.Employee training and development Ping An offers every employee from employees to executives the opportunity to participate in various forms of training. In 2021 Ping An University cooperated with the top 10 leading business schools and more than 30 consulting institutions to provide facetoface training to employees and insurance agents. The course resources include nearly 1900 courses with more than 1600 courses open to member companies. All employees contractors and insurance agents can access online learning lectures to get support for professional certifications such as the CFA NPDP and PMP.Employee welfare Ping An offers commercial insurance highend medical health insurance family health checkup packages and other benefits. Ping An has set up the Employee Assistance Program EAP to enable employees to manage personal issues. In addition the company supports female employees by providing breastfeeding rooms and corresponding facilities in the office.Diversity and equal opportunityThe Policy Statement on Employee Rightsclarifies our attitude towards antidiscrimination equal opportunity and diversity and trainings are regularly offered.Grievance Ping An has established formal grievance channels and procedures for collecting and evaluating employees grievance relating to career development rights interests and welfare. Employees can report if there is any via the whistleblowing hotline 8675522625145 and the email lzxfjbpingan.com.cn.