Q&As are essential for a business GBP, offering quick answers to common customer queries, improving user experience, and reducing the need for direct support. By adding these Q&As, businesses build trust and credibility, saving time for both customers and support staff. Q&As enhance SEO by incorporating relevant keywords, and create a seamless, informative online experience. You can also make use of these Q&As for other digital content spaces, such as your website, or additional business listings.