A Deferred Payment Plan (or DPP) is our no fee, no interest, no credit check payment plan that we establish with you in the event your service balance goes negative (or is about to go negative) and you need a little help making a payment. When you’ve started a DPP with us, two important things will take place. First, your future payments will be split so that 80% of your payment goes into your service account and 20% goes to pay down your DPP (until your DPP is repaid). And to be clear, we do not charge any fees or interest on your DPP account. This is our way of helping you keep your power on. Second, when you establish a DPP with us, there will be a switch hold on your account. A “switch hold” means that you may not switch to another electric service provider until your DPP is repaid. As a good neighbor, we’re happy to help keep your power on when you need us to, but we also need to ensure we are repaid the outstanding balance. To request a DPP, please let Edison help you via chat, just type DPP in your chat window to get started or call us at 888.764.6669 and select Option 4 from the voice menu (you may also call us to establish a new DPP even if you’re currently under a DPP). Visit PogoEnergy.com/legal-privacy for all the terms and conditions relating to our Deferred Payment Plan.