At Walt Disney World Resort, a service animal is a dog or miniature horse that is trained to do work or perform tasks for, and to assist, an individual with a disability.
Service animals must be under the control of the owner at all times and should remain on a leash or in a harness. Cast Members are not able to take control of service animals.
Due to the nature of some attractions, service animals may not be permitted to ride. At these locations, please ask a Cast Member about available options, including Rider Switch with a member of your party or a portable kennel.
Service animals are not allowed in the water—including water features and fountains—or closer than 4 feet to the water on wet decks.
Service animals are welcome to use any open outdoor area for relief as long as the owner picks up after the animal and leaves the area clean. Designated relief areas are included inside the theme parks, Resort hotels and other Guest areas and are indicated on all maps.