Moving to Colt CCaaS is a very simple process. We have experience in providing seamless contact centre migrations, no matter your existing solution, through our 4-step process:
Qualify: Book a consultation with us to understand your requirements and to add value to your organisation
Solution design: We'll provide customised instructions depending on your existing service, to start your migration journey
Handover: Using our global best practices and tools, including our migration playbook and templates, we'll begin your migration
Support: Go live with confidence, supported by an expert team to enable a quick start-up with customisation support available
And that’s it! You will be up and running with Colt CCaaS, so you can start building meaningful relationships with your customers, and enable your agents with the tools, to work effectively from anywhere.