Yes, in addition to the Warranties and Terms which apply to your device, each refurbished device comes with a 30 day satisfaction - if at any time within the first 30 days from purchase date you are not completely satisfied with your device please contact us to obtain a Return Authorisation Number along with instructions on how to ship your device back to us. Once received and inspected, we will facilitate a full exchange or refund. Express Shipping fee is not refunded on returned devices.