All our deliveries are guaranteed and insured. If your package or item arrived damaged, and was clearly damaged during shipment, you can go to your tracking information to report the issue and file a claim with the shipper. Use the MonkProtect 'Report a Claim' feature at the bottom of the page to start the process.
Or if you prefer, you can email support@rajanimd.com with your order number, details about the product, and a photo of the damaged product. We can help you file the claim and get your replacement.