If your gift card has been lost, stolen, or your email inbox has been compromised, please reach out to our customer support team and we will ensure your lost gift card is locked, and transfer any remaining balance to a new digital gift card. Please ensure to have as many of the following details ready so we can assist you efficiently: Previous email addressSender name and email New email address (to issue a replacement gift card to)Any recent transactions made with your old email ID or customer profileAt all times, please treat your gift card like cash.