We do all we can to ensure your order is delivered on time and to the right address, however, once we hand it off to the shipping carriers, the order is literally out of our hands. Recently, service disruptions have happened due to the pandemic, lockdowns, increased volume, and staffing issues. Other historical disruptions have occurred due to severe weather (from snow storms to hurricanes) and shipping worker union strikes. We cannot be held responsible for conditions beyond our control including incorrect addresses provided at Checkout. But, of course, we'll do everything we can to work with you for a smooth delivery.