We typically process orders within 2-3 business days. As soon as your order ships, you will receive an e-mail with tracking information For personalized orders, please allow an additional 3-5 business days. Standard Flat Rate Shipping For flat rate ground shipping, you can expect to receive your order within 3-10 business days after processing. If it has been more than 3 business days since you placed your order & you haven't received an email with tracking, please reach out to support@deltoroshoes.com so we can investigate the issue. Expedited Shipping Estimated arrivals for expedited shipping options are presented at checkout. These ETAs are calculated based on destination address & courier information. We do our best to provide you with accurate information, however, Del Toro is ultimately not responsible for refunding shipping cost in the event of courier delays as these are unfortunately out of our control. International Shipping Shipments outside the contiguous US may take up to 30 days to arrive due to country-specific jurisdictions & import processes.