As specialists in field service, we've transformed service organizations with Salesforce's end-to-end field service platform, Salesforce Field Service (SFS). Formerly known as Field Service Lightning (FSL), SFS is an extension of Service Cloud that provides a comprehensive view of workforce management. Additional capabilities include scheduling and dispatching, managing inventory and assets, as well as providing real-time visibility into your field service operations. Improve efficiency and productivity with optimized field service operations   Improve customer satisfaction by providing personalized service experiences Increase visibility into business performance with real-time data and analytics