If you prefer for our team to personalize your product for you, we will send a digital proof to your email for your approval within 1-2 business days after placing your order. From there, you have the option to approve the design or request modifications. Production will begin once you approve the proof. However, if we do not hear back from you within 2 business days of the proof being sent, the order will move straight to production and no changes can be made.