As per the Terms and Conditions and the Live Performance Australia Industry Code, we are unable to issue refunds unless the event is postponed/cancelled due to weather or changes to COVID protocols as guided by the Queensland Government. For more information you can view our Terms & Conditions here; and the LPA Ticketing Code of Practice here. If you upgraded your booking with Secure Tickets you may be eligible for a refund. Full details can be found in the Secure Ticket Terms and Conditions here.
For more information, including directions on how to request a refund via Secure Tickets, visit the Moshtix support page.