If you have an error or can't get your pattern to download or open, we are more than happy to help you correct the issue and get it working for you. Try to fix this yourself by deleting the first file and then downloading the pattern again. See if this fixes the error. If not, we will help you to get it working. Please send us an email at hello@ellieandmac.com and we'll get back with you as soon as we're able.