Enterprise A2019, both on-prem and cloud edition, include enterprise-class security and data privacy right out of the box. All the process and PII data resides in the on-prem Bot Agent on the customers infrastructure behind its own firewall. This data is never exchanged with the cloud unless the bot is explicitly told to share it. For data privacy, this includes AES 256-bit encryption for data at rest and TLS/1.2 for network/data in motion, as well as Kerberosbased active directory (AD) authentication. Its microservices architecture leverages the latest in web-scale security methods keeping bots, data, and users secure. No personal data is going outside of the environment – unless you tell it to. It remains completely under the control of the IT manager. Enterprise A2019 meets the following regulatory requirements for security: PCI, GLBA,
GDPR, FISMA, OWASP and SOC2. Enterprise Cloud Edition also employs industry best practices for security including L7 load balancing, Web Application Firewall, private networking to control access.