If you've received a shipment delivery e-mail but still have not received your DASCA Certification Preparation Kit or your Credential kit, we advise you to:
lodge a complaint with the specified carrier service
write to logistics@dasca.org.
Note: The Logistics team can provide documentary proof issued by the shipper after completing the delivery to your shipping address. This Proof of Delivery shall be the only document accepted by DASCA to confirm the delivery. We regret in advance that we will not be able to entertain or take any complaint after we receive the Proof of Delivery of a shipment.