All cases have a 1-year product warranty for any manufacture defects. Your product must be registered within 30 days of purchase to be eligible for the warranty. Any defective cases will be replaced via an online voucher for the original purchase price to replace the product once it has been received back and deemed as a manufacture defect by the BodyGuardz Customer Care Team. (*shipping charges not included in online voucher system)
Customers wanting to replace defective products after 90 days from purchase date will be issued an online voucher for 50% off the original purchase price to replace the product. The product must be received back before the voucher will be issued. (*shipping charges not included in online voucher system)
Warranty claims need to be returned back to us within 2 weeks of contacting BodyGuardz about the issue. We recommend using a shipping method with a tracking number or delivery confirmation when returning products for warranty. BodyGuardz will not be held liable for items lost in transit. To process a warranty claim please click here.