British Gas customers are entitled to have smart meters installed for free. To qualify, British Gas need to provide either your gas or electricity and your home has to tick a few boxes too. Not all customers can get a smart meter, but you have to log into your account to find out why and what your alternatives are.
British Gas doesn’t publicly provide any specific criteria regarding who qualifies and who doesn’t. According to the Smart Energy GB campaign, homes with pre-paid meters and pay-as-you-go accounts are eligible.
For businesses with specific requirements, more complex meter installation solutions are available.