The e-mail address itself cannot be changed, but the “Project transfer” function can be used to transfer the user account's projects. We recommend to use an unpersonalized e-mail address for the commissioned office account. This will be used only for creating new projects and managing the commissioned data. Procedure project transfer / change of commissioned account: Create the future owner (new email address) as a participant in all projects (recommendation: name only “-” and role e.g. “Account”) Log in to Planfred with the e-mail address of the future owner and commission them (in the top right corner of the User account under edit plan settings select the plan and payment interval and enter the billing address) Log in as project owner to each own project and transfer it: Under Settings & Backup (top right) click on Project Transfer Now Transfer project to, select new project owner and Initiate project transfer A project transfer is complete once the future owner has confirmed acceptance in Planfred (request is automatically sent via e-mail) Once all projects are transferred: In the user account of the original project owner, edit plan settings selection to: FREE Don't worry, there are no additional costs - we have all the data and still only charge for one account! After the transfer, the original project owner is a participant with administrator rights and can also be deleted if necessary.