We will ask you to confirm what you would like us to do with the cremated remains. We will be happy to collect them from the crematorium on your behalf and deliver them to your address. The crematorium will hold the remains for up to 1 month without charge. If no instructions are received within this time, they will write to you requesting instructions to be given by a date. If they do not hear from you within a specified date the cremated remains will then be dispersed of within the grounds of the crematorium. The crematorium will look after the remains for a period of up to 3 months for a nominal fee. (fee varies from site to site)