Buyers Protection provides Visa Rewards Cardholders with extra peace of mind when purchasing an eligible item. Using Visa Rewards card or payment device to pay for an Eligible Item, purchased in-store or online, cardholders will receive complimentary Buyers Protection Insurance, providing cover for theft, accidental damage or non-delivery of eligible purchases, subject to the Terms and Conditions of the policy.
Applicability:
Full payment of purchased items must be made with their Visa Rewards card either in store or online.
New item purchases only
Coverage for a maximum of 365 days from date of purchase.
Only coverage for Accidental Damage in respect of mobile phones
28 days from incident date to submit a claim but Cardholder must report within 24 hours of discovery in case of theft.
Particular limits apply to online purchases that are not delivered or damaged in transit.
For policy details, including cover, conditions, limits and exclusions please visit here.