Our policy on refunds for Drop Marketers is very simple. If you request a refund within the 30 minutes of placing your order We will gladly give you a full refund. The reason why the refund window is so short is because we start making your videos as soon as we can and have them delivered within 1 to 3 days. After a video has been created the video is not refundable. The videos that are created and sent to customers of dropmarketers.com are not refundable as it is impossible to recover our expenses once we’ve made the videos. While we have a strict policy on refunds We also provide unlimited revisions for each and every video we order. We will always ensure that our customers are satisfied with the final outcome from their video. For any questions related to refunds, email info@dropmarketers.com We are looking forward to serving you as a customer.