If for any reason you're not happy with your purchase you can return it to us for a full refund within 180 days. You will need to dismantle and pack up the coop, so it's a good idea to keep the original boxes. For your peace of mind Omlet also gives you a 2 year warranty, so please contact us if anything goes wrong and we'll do our best to fix it straight away. Please note the warranty does not cover natural weather, animal and pest damage.