Every MSP is different. We’re different, Extreme Micro is different with their managed services, Hyperion Works is different with their managed services, Team Logic IT is different, etc. Every MSP has a different approach and methodology of setting up their version of their managed service offerings. Every MSP hopes to be able to provide blanket coverage for your business so that your business is never the victim of a disaster. RAD Computers is no different in that regard.
As with all good MSPs, we continue to evolve our services and methodologies to fit the needs of our clients to the best of our abilities. Maybe the one thing that makes RAD Computers stand out is that we don’t employ salesmen. We’re honest technicians, we own up to our mistakes and we don’t lock our clients into contracts. We do our best to ensure 100% satisfaction, and if we’ve failed a client for any reason, we feel they should always have the freedom to leave.