After I have completed all paperwork, I will be set up with an appointment. This appointment link will be sent to me via email or electronic transmission of my choice. When the appointment date arrives, I will be able to click the link and see my provider for services. I understand the importance of my time and those at Reliable Mental Health Services, therefore I agree to log in for my appointment 5 minutes before the start time. I understand online mental health services is like any other healthcare appointment. My provider will be in an environment that follows HIPAA protocols. I understand I need to be in an environment where I am safe, undistracted, and able to share private information. If I am unable to keep an appointment, I will reschedule the appointment at least 24 hours in advance. Reliable Mental Health Services does its best to send reminders for appointments so patients will not forget their appointments. Reliable Mental Health Services understands emergencies happen and usually without notice. If you have an emergency arise and are not able to make your appointment, please let your provider know as soon as you know you are unable to make it. Remember, your provider has reviewed your care and set this time apart for you. A missed appointment not only means a delay in care for you but also others who need service. There are fees associated with missed or late canceled appointments. I agree that a $25 fee is charged to my account for every missed or late canceled appointment. This fee will be deducted immediately after missed appointment. An appointment will be considered missed/canceled after 10 minutes past the start time of the initial visit or 5 minutes after the start time of a follow up appointment. Charges will be assessed at that time. I understand Reliable Mental Health Services reserves the right to terminate treatment with me due to excessive missed or late cancellation appointments. After my initial assessment I will be able to schedule follow up appointments with my provider per service option chosen.