Important things to know about our shipping process:
Freight quotes are estimates only and are subject to change based on changes in your order or delivery requirements.
Delivery dates on your order confirmation are an estimated delivery date only, and not an appointment or guaranteed shipping, unless requested at time of order. If you require an appointment, or a guaranteed shipping date, please notify us immediately.
If your address is a residential address, or does not have a loading dock and/or fork lift, you will REQUIRE a lift gate. If this is not communicated to us, it can result in a delay and a redelivery fee.
If you contract a 3rd party carrier for shipping, Glass and Growlers is not liable for any freight claims or damages that may occur in transit. Once the freight has left our dock, we do not assume any further responsibility for the shipment. Any freight issues should be addressed directly with the carrier.