One of the main difficulties is to retain professionals in various fields. The other challenge KPOs face is the ever-growing competition. Even in small cities of India, you can easily find a number of KPOs running and giving job opportunities to local students. Countries such as Israel, China, Ireland and Russia are stepping in the KPO business. Thus, making it hard to get a good client. KPO needs to be one step ahead of its competition, so they need all the latest technology and infrastructure.