Find the steps of your order in your customer area under the section "Order history and details"
Payment accepted: You have validated the payment, we have acknowledged it but the order has not yet been processed
Preparation in progress: Our logistics teams are preparing your order in our warehouse
Awaiting restock: You have validated your payment but one or more products in your order are out of stock and are being restocked. To know the delay, you can return to the product page to find out when it will be delivered to our warehouse.
In the process of shipping or your order has been shipped: The package has been taken over by the carrier and will be delivered as soon as possible.
Delivered: You have received your package