ScopeIntended Audience: White Label Partners, Client Success or Telco Services DepartmentThis article outlines how to add or import DIDs to Manager Portal. This is normally completed by Telco Services after they have received FOC or on new DID purchases. But the process can be done by a WLP if they want to configure call routing in advance of a port or enable CID Masking.RequirementsWhite Label Access to Manager Portal or higherAdd an Individual Phone NumberLog in to the Manager PortalNavigate to Inventory NOTE: Make sure this is done from the rootClick Add Phone NumberNOTE: For numbers porting. Filter first the number to check if the number is already in inventory to avoid overwriting the configurations.In the popup, fill out the following:Phone Number: Enter the 10 digit number. Do not include any spaces or special charactersDomain: The domain the DID should be assigned toNOTE: By default, White Label Partners will have DIDs assigned to their DID Holding domainTreatment: Select the desired routing, or leave as Available NumberNOTE: Telco Services will add DIDs for White Label Partners as Available NumberEnable DID: No, unless the DID is already active (either purchased or ported in)NOTE: Telco Services will automatically enable DIDs on the port date. White Label Partners should always set this to No unless they are BYOT.Enable Date (Optional): This can be left blankNOTE: Telco Services will set the enable date for the FOC date on numbers porting in.Disable Date (Optional): If set, the number will change to disabled on this date. It is recommended to leave this blank.Notes (Optional): You can use this field to enter any notes such as the intended use or port date.NOTE: Telco Services will document the Case & FOC date (if porting) for the number hereClick SaveImport DIDsLog in to the Manager PortalNavigate to Inventory NOTE: Make sure this is done from the rootClick on ImportClick Download TemplateThe top row will contain the list of fields you can populateNOTE: All fields are case-sensitivePhone Number: 11-digit number without any spaces or special characters.Domain: The domain the DID should be assigned toNOTE: By default, White Label Partners will have DIDs assigned to their DID Holding domainTreatment: Enter the treatment. This field must match the Treatment dropdown exactlyNOTE: SIP Trunk is not an available treatment for import at this time. Import DIDs for SIP trunks as Available Number. Telco Services will add DIDs for White Label Partners as Available Number Destination: Select the destination to use. If Available Number, enter [*]Notes: You can use this field to enter any notes such as the intended use or port date.NOTE: Telco Services will document the Case  & FOC date (if porting) for the number hereEnable: no, unless the DID is already active (either purchased or ported in)NOTE: Telco Services will automatically enable DIDs on the port date. White Label Partners should always set this to no unless they are BYOT.Once you have saved your file as a .csv, click Browse and select your fileClick Upload to finish