Please report any breakages/damages within 48 hours of receipt so we can attempt to replace the damaged items. The best way to tell us is by email, as you can include pictures of the damaged product(s) which would help us to decide the best way for you to return the item(s). Unless told otherwise, please return your items in the box they arrived in. DO NOT return products in a bag or in a box without packing materials, as further damages could be made.