Most of the manufacturers warrants to the original owner that all its trike frames, seat frames, and steering components are free of defective materials and workmanship subject to the limitations contained in this warranty. This warranty is limited to the original owner and is nontransferable.
Some models carry a 3-year warranty. Warranty is conditioned upon the trike being purchased through and assembled by an authorized dealer, operated under normal conditions, and maintained properly. Warranty does not apply to paint/finish or components attached to the frame. Attached components are subject to the warranty, if any, of their original manufacturer. Warranty claims must be presented to the place where the product was purchased whether that is an authorized dealer or the factory. Proof of purchase must accompany all requests for warranty coverage. Laid Back Cycles reserves the sole discretion to repair or replace any parts covered by this warranty. Replacement parts may be a newer version than those originally purchased.
Original owner shall be responsible for all labor, shipping, and travel costs related to repair or replacement of warranted parts. This warranty does not apply to normal wear and tear, or any defects, malfunctions, or failures that result from abuse, neglect, improper assembly, improper maintenance, overloading past specified load limit, alterations (i.e. cutting, spreading, drilling, welding, etc.), collisions, accidents, or misuse.
Laid Back Cycles shall not be liable for any special, indirect consequential, incidental or other similar damages suffered by the purchaser or any third party, including, without limitation, damages for loss of profits or business or damages resulting from use or performance of the product, whether in contract or in tort, even if Laid Back Cycles has been advised of the possibility of such damages and Laid Back Cycles shall not be liable for any expenses, claims, or suits arising out of or relating to any of the foregoing.
If you feel you have a factory warranty claim, contact us. We love our customers, and we want to keep you riding.