Yes, the City will grant an extension of payment for an outstanding regular monthly utility bill for any customer. Subject to the following:
Two (2) extensions of payment may be granted each calendar year.
The extension period is from the “cut-off” date until 2:00PM on the last business day of the month. If payment is not received in full by 2:00 PM on the last business day of the month, utilities will be disconnected.
Extensions will not be granted the day of cut-off.