We hedge all of our bullion. When you place an order with us, we take out a position in the market, exposing us to price movements within that market. The 2 % deposit we require partially protects us against market losses in the event of non-payment of the order. Due to the non-refundable nature of the deposits we require, our clients are provided upfront notice of their order obligations and consequences should they fail to meet those obligations. Please note that once an order has been executed, it cannot be reversed. Should you voluntarily want to cancel your order, or fail to remit payment with the allotted time, you will forfeit your deposit entirely and may be charged additional market-loss fees.