At Burnside Air Conditioning, Heating & Indoor Air Quality, our normal Service Call, or what we call our Diagnostic Fee, is only $99.00. That pays for the trip to your home by one of our factory-trained, state-certified, fully insured technicians, and up to 30 minutes of troubleshooting time, which is normally ample time to get to the root of your problem. There are no extra charges if you need a Diagnostic Fee after hours, or on weekends or holidays. Be sure to ask about our Gold Star Preventive Maintenance Program. Our Gold Star clients only pay $49.00 for the same Diagnostic Fee and they suffer far fewer breakdowns since their equipment is proactively maintained. There are many other benefits to our Gold Star Preventive Maintenance Program, such as discounts on repairs, priority scheduling, and energy savings from their professionally maintained HVAC equipment.