Please refer to the detailed Terms and Conditions of RSA. However, the key points are as below:
● 1st-year subscription is without cost and offered along with the purchase of the new vehicle. For subsequent years, the customer has to purchase the policy limited to 5 years from the date of purchase of a motorcycle
● If the customer has not subscribed for the programme, the support shall be provided at an actual cost basis
● Support is provided within India
● Support is provided if the motorcycle is immobilised or not safe to ride further due to technical issues, flat tyre, battery drain, fuel shortage, loss of key, or accident
● Support on non-motorable or off-road is excluded
● The customer has to register for support through REApp or on the toll-free number 1800 2100 007
● While the services can be availed any number of times for break down on the road, support at the customer's residence or office is limited to 02 interventions only
● If the motorcycle cannot be attended to at the breakdown site, it will be towed to the nearest Royal Enfield authorised workshop only. If the customer wants the vehicle to be towed elsewhere, the additional cost incurred has to be borne by the customer
● - Towing is limited to 100 km without any cost to the customer, beyond which the customer has to bear the additional cost