If you encounter any difficulties placing or paying for an order with your credit card on our website, please try the following steps: Ensure that you have removed all special characters (such as / ( & € * # ) from the contact form, and also make sure you've filled in all the required fields on the checkout page. In case some items in your cart are sold out while placing the order, refresh your browser. If a message pops up indicating that certain item(s) are out of stock, click the small X next to the item to remove it. Alternatively, consider using another credit card for the transaction. If the issue persists, you can try the following steps during checkout:a. First, choose PayPal as your payment option. b. Second, click the button "complete order." c. Finally, click the button "Pay with Credit or Debit Card." Payment attempts may be declined by your bank for security reasons. In such cases, we recommend contacting your bank to verify if this is the reason for the denial. They can also assist you in unlocking your card to allow for a re-try. For more detailed instructions with graphics, you can visit our Payment Problem page at https://www.ugeat.com/pages/payment-problem. This page provides a helpful guide to resolve any payment-related issues you may encounter.