Vegamour doesn’t keep unexpected or ineligible ( used, damaged, etc.) items mistakenly sent to us. When appropriate or possible, we’ll donate or recycle them. If you’ve sent something to Vegamour and want it back, contact us at 213-325-5112. We can’t guarantee we’ll be able to find and send back your item. We also can't compensate you for unexpected or ineligible items returned to Vegamour.