We recommend that the rack be retracted back fully especially when there is laundry on it. When the rack is not fully retracted back up, especially with laundry on it,  the rack and laundry’s weight creates unnecessary tension on the steel strings while in that halfway down/not fully retracted position. It is not favourable as prolonged tension may damage the steel strings and may even cause them to snap. We recommend retracting the rack back up fully for regular usage, especially with laundry on it. As such, we recommend you send us photos of your desired area of installation for assessment by our  Installation Team before purchase.