Yes you can use animated GIFs in Malcolm! placing them in your FAQs or in Workflows (via the Content element). You can upload the animated GIF into the media section of MyMalcolm or you can pull in externally hosted GIFs. This cat has been uploaded to MyMalcolm: https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/HwJyEPPI3q/resources/WsOiR3iaEG/Cat.gif (Animated Cat.gif) To pull in external GIFs use the following Markdown syntax: The above Markdown results in this: https://media.giphy.com/media/QpWDP1YMziaQw/source.gif (Image Description) Have fun!