You should take all of your communications and go to speak with her at her place of business. If she refuses to meet or speak with you, immediately contact the police and file a police report for theft...she took your money without anything.  This is a long shot, but in many instances it can set up the record to get the state attorney general involved. Then, if you still don't get your money, contact the state attorney general. If that agency is unsuccessful in getting you your money back, contact the licensing certification agency for the officiant (like if she is a justice of the peace). If no help there, sue in small claims court if the amount is less than the maximum small claims court cap for which you can sue.