The Perth Mint will provide regular updates to customers during an orderly wind-down period.
GoldPass accounts with a zero cash and precious metals balance will be closed. As at 31 May 2023, GoldPass account holders with a positive cash or precious metals balance will no longer be able to deposit cash into the app or purchase precious metal. They will have until 30 November 2023 to:
Liquidate all precious metal holdings and/or withdraw all cash.
Contact The Perth Mint to enquire about our Depository Online trading platform; OR
Subject to the limitations set out below, request physical redemption of your  precious metal holdings.
Before requesting physical redemption of your precious metals, please be aware that:
Fees, charges and minimum holding requirements apply to orders for physical redemption.
Physical redemption is subject always to GoldPass stock availability. We anticipate significant delays in the fabrication process for GoldPass physical redemption orders due to increase in demand for this service and are unable to confirm at this time when we will have sufficient GoldPass stock to fulfil those orders. Should you proceed to request physical redemption of your precious metal and stock is not available, we will add you to our waitlist and process your order when GoldPass stock is replenished.
Once an account no longer holds any cash or precious metals, it will be closed.