AI CRMs offers sales teams a competitive advantage in two significant ways. Firstly, by automating tasks like email composition, website visitor engagement, and data record management, AI boosts overall efficiency. Secondly, AI empowers data intelligence, analyzing deal, lead, and user information to identify patterns, make predictions, and deliver valuable insights for informed decision-making. Some more benefits of AI in CRM include personalization, automation, predictive analytics, customer insights, optimized customer service, improved sales and marketing strategies, as well as improved efficiency and cost savings.