IT infrastructure management is the umbrella term that encompasses all the services required to manage an organisation's IT infrastructure. This includes tasks like monitoring and maintaining equipment, ensuring system security, and providing user support. IT infrastructure management is a critical function in any organisation that relies on IT to do business. Without proper management, an organisation's IT infrastructure can quickly become outdated, vulnerable to security threats, and difficult to use. As a result, IT infrastructure management is essential for ensuring that an organisation's IT investment pays off.