We highly recommend that you establish good communication with your VA from the beginning, including regular meetings and a way to track tasks together. However, there might be a situation where things are just not working out. We recommend you reach out to your VA to sort things out.
If you still need assistance you can reach out to our Client Happiness Manager, Tracel Callahan. We want to make sure you are happy and you are getting the support you and your business need. We will work to solve any issues, assign you to a new VA or help you end the contract if necessary.