We endeavour to supply goods which are free from defects in materials and workmanship. You should inspect the goods when you receive them for defects or damage and notify within 30 days from delivery of any faults.
Under the Consumer Rights Act 2015, a customer has an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund. This right is limited to 30 days from the date the customer took ownership of the goods. If an item is faulty and needs to be returned, the customer does not need to pay postage costs for the return of the faulty item. If a customer is asked to return an item that arrived damaged, not as described, or faulty, the retailer should refund the total cost of the return.