For all service repairs, our Field Technicians will come equipped with personal protective equipment (PPE) to ensure both their and your personal health and safety. They will follow strict protocols including minimizing surface contact and offering residents gloves and masks upon arrival to reduce the spread of the virus. In some cases, we may require residents to leave their unit or to stay in another room (bedroom) while repairs take place to minimize contact and keep safe distance. If external contractors are required for the repair, they may have their own protocols in place and we ask for your cooperation to comply accordingly.