The carrier reserves the right to decline the transportation of baggage based on its size, shape, weight, or nature. It is mandatory for passengers to disclose the actual weights of themselves and their luggage. The carrier may deny transport if the combined weight exceeds the pre-approved limit. A standard allowance includes one piece of luggage weighing up to 15kg per passenger, with a maximum of three pieces adhering to specified dimensions. Additional luggage must be compact (L:55 cm x H:35 cm x W:23 cm) and soft-sided. Any adjustments in weight or size must be communicated to the carrier in advance. If weight constraints necessitate a larger aircraft, extra fees will be incurred. Passengers are also required to inform the carrier about individuals needing special accommodations, assistance, or devices, as well as the transport of sports equipment. Infants and children must be accompanied and equipped with appropriate restraint devices. The carrier may reject baggage for checked transport if it is not securely packed in suitable containers for safe handling. For sports equipment, we accommodate two categories within our EC120 & EC135 helicopters, not covered by the free weight allowance. For approval, details and dimensions of the equipment must be shared with our Booking Department before the flight. Small equipment: Up to 15 kg and 1.40 m in length. Medium equipment: Between 15 to 32 kg and 1.41 to 2 m in length.