If your application/software you want to use with the Multimedia Controller is not on the list in the driver, you can add this yourself.
We have created a video(both for Windows/Mac), showing you how to do this. Please take a look:
Windows: Add new application/software
Mac: Add new application/software
If your issue persist, please contact our support. You can submit a ticket right here.
We always recommend that you install our driver. Here is a link for the driver.