We apologize for the alignment issues. Please visit the link below for a detailed printer alignment guide: https://www.onlinelabels.com/articles/printer-alignment-guide.htm If you've tried the troubleshooting techniques provided by the guide and are still having trouble aligning your labels, please submit a support ticket at the link below and one of our Customer Support Representatives will be happy to assist you. https://secure.onlinelabels.com/Support/SupportRequest.aspx