Make sure the account you’re using has sufficient funds to cover the payment, and if you’re using a debit card, the convenience fee associated with the transaction as well.
If you tried to use a Savings or Money Market account to make your CreditStrong payment, your bank may have rejected the payment. These are considered non-transactional accounts and only allow limited withdrawals.
If you’re not certain why your payment was rejected, you will need to follow up with your bank to obtain more information as to why the transaction failed.
Please note that you may be charged a fee for returned or failed payments.