If you spot a fault or problem in your property you need to report it to your landlord as soon as possible.
Make the report in writing by letter or email so that you have proof that you have reported the issue and the date it took place.
Give your landlord 21 days to respond.
Following their response you must give them a reasonable amount of time to carry out the required repairs.
If your landlord has failed to respond to your reports of disrepair, please contact us so that we can advise you on the next steps and help you secure a positive outcome.
We have a wealth of experience dealing with unresponsive landlords and will act on your behalf to reach a resolution as soon as possible.