Edrawinfo provides assistance online, during regular business hours, and via live chat. In case you run into trouble or face any kind of issues, you have the option to directly contact the assistance that is provided for this software. Wondershare ensures that the customers are dealt with properly, and their problems are taken away on time. A customer care assistant may call you to learn more about your problem, or you will mostly stay in touch with them through emails. They offer live chat support too.