Your provider doesn’t need an in-person physical exam to safely diagnose and treat many conditions. However, Virtual Urgent Care is not for medical emergencies or even complex conditions that require a full or detailed physical examination. In some cases, your provider may ask you to assist in a video-based exam, such as pushing on your own belly to look for pain, or taking your own pulse. Also, being able to see you by video or review any uploaded pictures often gives your provider the information needed to make an accurate diagnosis.