Visit RenzRags "Returns & Free Remake Center."
Enter your order number and zip code, then click "Find Your Order."
Choose "Apply for Free Remake" and upload at least 3 pictures showing the dress problem.
Wait for approval (2-3 days).
Once approved, download and print the returns label.And return the  first dress using the prepaid label.
Please include the changes you want in the "comments".
Remake dress processing and delivery take about 4 weeks, counting from the day we approved your remake request in the system.
A delay in delivery may occur if you don't send back the first dress in time.
For any issues or questions, contact info@renzrags.com.
Please apply for a free remake via the "Return & Remake Center" within 7 days of the delivery date.