Our online order process for in stock items:Order placed online.Order accepted and invoiced. (usually within 24 hours of order being placed)Order picked and packed. (same day)Dispatch queue. (for the next working day if after our daily cut-off)Order dispatched.Order arrives with you! (within a few days at most)We will only process your payment when your order is ready to ship.Please note that special order items are processed straight away and cannot be cancelled.