Rotimatic comes with a no-questions-asked 30-day trial period. If you don't like our product within this period, you can return it to us anytime within the trial period.
A restocking charge of USD 199 (or equivalent amount in local currency) will be deducted from the amount paid for the Rotimatic units prior to processing the refund.
Refunds may also be subject to additional charges like missing user installable components, etc. Once the refund request is processed, sit back and relax! Our delivery executive will pick up the Rotimatic from your doorstep. We will process the refund within 30 days of receiving the returned Rotimatic.
We will feel a little disheartened if Rotimatic doesn't meet your expectations. If you must return the product, contact our customer support using the Rotimatic app or by emailing us at support@zimplistic.com.
Alternatively, you can also cancel your Rotimatic order before the product is shipped. Track your order status on our website to know until when you can cancel it.
Please check the Terms of Sale for more details on order cancellation, modification, and return policy:
Terms of Sale - Rotimatic