To be eligible for an exchange or refund, your item must be defective or faulty. Photographic or video evidence of this must be provided, along with your proof of purchase emailed to info@sacredtaste.com in order to approve and process your exchange if the item is defective or faulty. Our customer service team will happily be able to help assist you in this process.
Unfortunately, we do not offer refunds of exchanges for change of mind or not suitable purchases.
For refunds, we will issue the funds back to the same method of payment that is on the invoice.
Claims must be made within 30 days of the invoice date of purchase.
Please note, for any purchases that are not directly made on our website and through our third party retailers or wholesalers, you will need to contact the store that you had purchased the goods from.