We are sorry that you had issues with your order and will do our best to make it right. Please email us at info@blrcosmetics.com and provide your order number along with a photo of what was received.
Note that international customers are eligible for a refund or gift card only. Domestic customers may be eligible for a replacement.
All damaged/missing or wrong items must be reported to us within 7 days of receiving your package. Keep in mind, that items shipped using a mail forwarding service are not eligible for replacements of any kind.