If you need to file an auto or home claim with PURE, you may be able to do it in the following ways: Contact your PURE agent Call 1-888-813-7873 Email claims@pureinsurance.com Submit in the mobile app PURE’s claims process is a bit different from many insurance companies, starting even before a claim happens. PURE’s Member Advocates may work with you to implement loss prevention strategies for your auto and home insurance. During your claim, your Member Advocate will be your only point of contact, helping ease stress and uncertainty. Finally, after a claim is closed, a Member Advocate may help you analyze the situation so you can work to prevent the same incident from occurring in the future. PURE’s Situation Room can also contact you to warn you of imminent damage and advise you on steps to take to mitigate your losses.