If you fail to achieve a passing score on an assessment, you will be eligible to retake it after a certain period of time has passed. Most (but not all) assessments have a retake eligibility period of six months. Once you successfully pass an assessment, your score for that assessment will remain on file, and you will generally not be required to complete it again. However, assessment content and/or standards may be updated on occasion to reflect current knowledge, skills, and abilities required for the position and this may necessitate testing again for any future applications.
Certain types of candidates may be exempt from completing the assessment, such as Verizon employees who are currently in the role.
Even if you believe you have already completed the assessment for a position, please follow the instructions in the “Accessing your Assessment” section above and click Start Assessment for each application to trigger the transfer of your existing score to each new application.
You will be informed of what assessments are required during the hiring process. Review your position of interest below to learn more information about the required assessment(s).