NO! We process "returns" for a world wide national distributor of home improvement goods. That does not mean they were all returns. The vast majority of our products are overstock shelf pulls, seasonal shelf pulls, and online cancellations meaning they are in new or near new condition. That said, we do have a portion of our inventory that is used and in working condition, used in not-working condition, as well as, scratch and dent meaning it is a new item with cosmetic damage.