Everything is packaged in a recyclable box. It is lined and packed with recyclable insulation and dry ice to keep it cold. Everything is recyclable, and they use BPA-Free plastic. I live on the east coast, and when my box arrived my soups and grain bowls were frozen. My smoothies and shots were not, but they were cold. I placed the smoothies and shots in the refrigerator, along with a few grain bowls and soups, and the rest I placed in the freezer. That way I could take out the meals as I wanted them.