Bright Pattern’s call center platform can integrate with any workforce management software to help improve your workflows and improve performance in your call center. Make it easy for workforce managers with efficient WFM solutions. Utilize workforce management software to schedule agents and employees, make call center agent scheduling easy for workforce managers, and set up workflows to improve employee productivity in the contact center. Bright Pattern is based on the cloud, meaning your contact center gets access to the latest contact center technologies, including Omni QM, CRM integrations, AI integrations, and more. Supplement your contact center and workforce management systems with the latest contact center technologies to make an efficient call center. Bright Pattern integrates with major workforce management software like Pipkins, NICE, Aspect Software, and Monet. Supplement your workforce management system with the best workforce management software in the industry.