You will receive notification via email once your shipment has been booked in with our logistics company.
Please be on the lookout for emails from "Parcel King". The emails do not come directly fom us. Please also check your spam folder just in case. These email are sent without exception to the email address you specify.
Generally we use one of the big courier companies to deliver your order. This is normally either Startrack or TNT depending on your area. The consignment can be tracked via these companies websites by plugging in the consignment number to their tracking sites.
We can't help with delayed orders, its best to contact the courier directly, or our amazing team at Parcel King who will contact them on your behalf.
Parcel King can be contacted via the following email address: cs@parcelking.com.au