It is important that a case manager be a registered nurse in that RNs have undergone the training that helps them understand the physiological processes and symptoms the patient experiences at the end of life. RNs have the training and expertise to help patients manage the many medications hospice patients often take. Registered nurses are also comfortable with providing end-of-life care with compassion.
Additionally, RNs have the time management skills required to be where they need to be when they need to be there. The health and well-being of a hospice patient may depend on a case manager, and RNs involved with hospice and palliative care case management take this responsibility seriously.