Peléton provides full replacement in the form of a new product when a manufacturing defect is verified. It is important to look at the product carefully when it arrives. If a product is damaged or otherwise defective when it arrives, a claim must be made as soon as possible after receipt. Please contact customer service if you wish to make a claim regarding your product.
If applicable, please contact kundeservice@peleton.dk - always include photos of the product AND packaging.
Claimed goods should be sent to our address:
Grønningen 5
1270 København K
Att: Peléton ApS