Please keep in mind that your order may not be shipped the same day that your order was placed. We do our best to ship your order out as soon as possible but there are certain circumstances that will delay your order from being shipped the same day.
Circumstances which can cause delays in shipping your order:
For first time orders, please refer to the article above to learn what can delay US MED from shipping your order after initial sign up.
For reorders, any of the following can cause delays in US MED shipping out your order:
Changes in your insurance coverage or provider. We may need additional information before we can process and ship your order.
Switching doctors. We will need an updated prescription for your new doctor.
If your insurance requires authorization before shipping, we will have to wait for your provider to approve the order before we can ship the order.
Unpaid balances from previous orders.