First, double check that you have activated your account:
Click on the activation link in the email sent when your account was created.
Check your junk, clutter or spam folders. Sometimes emails from AdventHealth can end up in other inbox folders.
If you have not received an activation email, and are still receiving this message:
From the sign in page on the AdventHealth application, click Forgot Password.
Enter your email address.
Check your email inbox. AdventHealth will immediately send a message to your account's email address.
Click the reset link in that email.
Choose a new password.