For All Online Sales, refunds are available on all items within 14 days, no quibble, but the item must be returned to us (or arranged) at your own expense, any delivery costs will not be refunded (more details – see terms).
The items that we sell are on behalf of the dealers. Therefore, any returns must be discussed with the dealer before being authorised. This does not include items where the distance Selling Law applies (online sales).