If you entered the wrong shipping address when you ordered, please contact us as soon as possible at hello@aubier.co with your order number (beginning with AUB-).  Please note that once an order has been placed it is not always possible for us to update your shipping information prior to shipment. Once an order has been shipped from our warehouse, we are not able to reroute or make any changes to the order. While we do our best to update orders whenever possible, we are ultimately not responsible for orders shipped to the incorrect address. Your order may be subject to additional fees if it has already been shipped when you report the error. Fees can be added if: 1. Our carrier charges us a fee for rerouting packages; 2. The package has been returned to our warehouse and needs to be sent again to the correct address with a new shipping label.