Here at Butternut, we believe that dogs deserve better. We created our flexible subscription service to help pet parents feed their dogs meals that are amazing quality, pre-portioned, and delivered to their door. Nice. Here's a quick rundown of how a Butternut subscription works:Get startedClick here to fill out our quick nutritional questionnaire. We'll work out an ideal daily portion size for your dog (or dogs) by looking at their age, weight, how active they are and what sort of shape they're in.Choose whether you'd like to feed your furry pal on just Butternut, or feed Butternut alongside some other food.Decide when to receive your dog's first box. This will be a trial box containing 14 days' worth of food (or 7 days' worth for bigger breeds who need 800g per day or more) so you can transition your pooch over to Butternut and see how they get on. If they have any health concerns, two weeks is usually an ideal amount of time to see the benefits of Butternut.  Fully-fledged ButternutterAfter the trial, you will be automatically scheduled for ongoing deliveries, but you can stop, pause or skip these at any time. You can choose whichever delivery frequency suits you best (anywhere from every 7 to every 56 days), and you can also adjust individual delivery dates.Once you order your trial box, you can access your nifty online account 24/7 using your email address and chosen password. If you want to make any changes to your dog's plan or deliveries, you'll need to log in and do this before the cut-off point for your next box. We always send reminders via email and text when a delivery is due, and you'll have until 11pm the day you receive the reminder to make changes.We don't use direct debit, and your boxes will be charged to the card you signed up with the day before delivery. For example, if your box is due on the 5th the payment will be processed on the 4th. If you change your delivery date, the payment date will also change. If you want to know more about how to make changes to your pooch's plan, click here to read our handy article on this.