This is a guide to the Account Settings section of the Account Overview page of the Usage portal of your reseller Dashmanager.This section provides you with the capability to monitor your account and receive a report of call statistics. For information regarding account balance notification alerts, please visit our Managing Telco Services Prepaid Balance Recharges article. Enable Daily Summary ReportIf enabled this will send an email that contains the call statistics for the previous day to the one set in the Report Email field.  The Daily Call Statistics Summary report is designed to help you track and monitor your telco usage and quality of call service.Note: The emails will come from donotreply@switch-alert.com, we recommend whitelisting this email address. The subject line will contain "Daily Summary for {Date}".You will find the following data points in the summary report for your information.Host - shows the domain name for the routingTrunk – term - outgoing calls from a DIDvoice-orig - incoming call to a DIDfax-orig - incoming call to a DID answered by iFaxActive – Current active calls We do not include a value in this summary report for this field(s).Attempted – Number of call Attempts During the captured period. Completed - Number of calls that were answered including those by an AA or going to VM.ASR - ASR is the percentage of the number of successfully connected calls to the number of attempted calls (it is also called the call completion rate): ASR % = (total number of answered calls / total number of calls) × 100PDD - Post-dial delay (PDD) is the time it takes to receive feedback after a user has finished dialing (after they pressed the dial button on their phone). This feedback can be in the form of a dial tone, a recorded announcement or the call being abandoned. A low PDD means better user experience. Consumers are generally used to the short PDD of a PSTN and often react negatively when there is a long pause after dialing. In the case of higher PDD, it is expected that there is no dial tone for the subscriber to initiate a call. PDD should be not more than 4-5 seconds, and anything below 2 is considered excellent.ACD - ACD is a quality metric used by telephony providers. It is the average length of an answered call made over the network: ACD = duration of all answered calls/number of answered calls.For example, if there were 62 answered calls with a total duration of 145 minutes, then: ACD = 145 [duration of all answered calls] / 62 [total number of answered calls] = 2.34 minutesMCD - Maximum Call DurationActual – Total Call TimeBillable – Total Billable Call TimeActual and Billable represent cumulative call durations, whereby Actual is based on the actual duration of calls and Billable is based on the billable duration of calls. Billable duration of calls is calculated by using actual duration and then applying billing duration rules (this can include minimum durations, duration increments, etc.).Charges – Total ChargesCharges represent cumulative call charges, and they are always calculated using Billable duration (Billable multiplied by Rate for each call).Margins – Profit or Loss based on the call cost and charges. We do not track a value in this summary report.Fees - NRC fees which may be assigned on a per call(s) basis. We do not assign NRC fees to calls.SJitter, RJitter, RLate, Rlost - These are packet measurements related to their delivery and state between endpoints. We do not include values in this summary report.Note: The statistics within the summary report are for outbound usage only. Inbound usage is found under 'sip:in.12345.service' and replacing '12345' with the reseller ID. Ideally, rev.io should be used to view usage per domain.Enable Daily Call Charges LimitIf enabled and the total call charges for the past 24 hours reaches 80% of the limit set in the Charges Limit field (i.e. 80% of $100 = $80) then an email is sent to the one set in the Notify Email field.  If Notify Frequency is set to Send Notice Hourly then an email is sent every hour while the calculated call charges total for the past 24 hours is still above this limit.Enable Daily Call Durations LimitIf enabled and the total call duration for the past 24 hours reaches 80% of the limit set in the Durations Limit field (i.e. 80% of 1500 minutes = 1200 minutes) then an email is sent to the one set in the Notify Email field.  If Notify Frequency is set to Send Notice Hourly then an email is sent every hour while the calculated call durations total for the past 24 hours is still above this limit.