We want to make the promotion as fair as possible, but unfortunately we do get a lot of people who reserve a bag and don't make any spend towards it. This means someone else is missing out.
To help get around this, if you have reserved a bag for 2 or more quarters in a row and made no spend, we will have to release your bag back into stock if no spend is made within the first month of the new quarter.
We contact everyone within the first 6 weeks of the promotion. If no spend is made before the last month of the quarter and you haven't got in touch, we will have to release your bag back into stock to keep it fair to everyone else taking part.