First, you’ll want to check if your Cloud backup is enabled. This tool uploads important files online automatically, so copies of your files may be safe on the cloud. Try looking for them on Google Drive, since this is the most commonly used cloud backup app. The Android download folder is stored directly on the phone, and you will need special access to retrieve it. This is achieved with rooting, although this method isn’t exactly safe. The process varies depending on the smartphone you use. We recommend using software like CF-Root, which works on most of the new mobile devices.