Log on to your Member account via watsons.com.my and click on ‘Card Loss’ on the left side menu bar. Alternatively, you may also contact Watsons Customer Service Hotline at 1300 880 847 to report the lost.   Please note that all points’ redemption and accumulation, privileges and benefits will be suspended. Your points balance will be automatically transferred to your new card upon replacement and activation.   At the same time, please report to Touch ‘n Go Customer Service at 03-2714 8888 to block and protect your card balance, as well as to facilitate the refund.