As a small business, we are keen to ensure that we offer a more generous returns policy than the statutory right of cusumers to return online purchases within 14 days. This is why we extend our returns period to 30 days. We refund delivery costs on the original purchase up to the cost of Standard Delivery.
As a small business, it would be extremely difficult for us to also bear the cost of paying for return carriage on all items returned. For this reason, we do not offer free returns as standard and ask that you arrange and pay for the cost of returning any items (unless the item is being returned because it is faulty or damaged, in which case we will arrange for it to be collected from you and cover our costs of doing so).