You're more than welcome to add a gift note at checkout for our dispatch team to write, if you wish. Other than handwritten notes, we kindly ask that your request/query is emailed to us on hello@glassandwick.com.
This way, we can ensure it gets to our customer service team, who can assist. Our dispatch team are not able to respond to queries sent via the notes section.
Please note, any notes added to your order are not seen until the point of dispatch, therefore any requests of an urgent nature should also be emailed to us.
Due to the nature of the shipping process, our team are unable to view any notes added to subscription boxes or 24 hours of scent orders.