Hi colleagues, for Gevme events when residents say they can't register online, excluding full capacity, system setting issue,
There are a few methods to advise the person
1) Ask the person to use another internet browser (Chrome, Safari, Samsung, Firefox)
2) Ask the person to use a computer / laptop
3) Ask the person to get another person to use his/her singpass login on a computer or laptop
4) use another computer or laptop
The issue of using handphone to register doesn't work is a common issue.