We’ll do our best. First, please search your email inbox for “Gusbourne” to see if you can locate your Gift Voucher number (beginning with GU). Then forward this to us at nest@gusbourne.com and we can check whether it’s valid. If you’re not able to find your email, don’t worry – we can still try and locate your voucher. Please email nest@gusbourne.com with the following details: your name, email address (yours, or that of the person who gifted your voucher), the month and year it was purchased.