Whilst you are deciding whether to retain your purchase, you do have a statutory duty to take reasonable care of our goods. Therefore, please do not damage the goods whilst you inspect them or try them on for size (this also includes the packaging where it forms part of the goods, for example, boxed garments and gift items). You must ensure that you return the original undamaged packaging along with the item's you are unhappy with. Please note for health and safety reasons that all footwear must be returned in a clean and dry condition. We will not accept footwear in any other condition. Please note for safety reasons, climbing equipment and underwear may not be returned unless faulty. If you are returning a web order by post please pack your item carefully, customers often reuse the packing it was sent out in, along with your returns form, to:  Web Order Returns, 53 Degrees North, Unit 416, Blanchardstown Centre, Dublin 15, Dublin, D15 FT91