Franchise Business Review works with franchisors to measure franchisee satisfaction and employee engagement, and provide actionable feedback on how your system can improve. We survey franchisees and/or employees and use the responses to the standard questions we created to benchmark satisfaction and engagement within your franchise, AND compare it to the rest of the industry.
You can use our reports and online analytics tool to help assess franchisee and employee perceptions of your strengths and weaknesses as a franchisor. We also encourage custom questions, which allow you to dig deeper and find ways to improve overall satisfaction.
In addition, we provide industry reports, interviews, articles, and resources to franchise candidates to help them identify top franchise business opportunities based on our satisfaction research.