If your order was declined it is most likely because you entered your card's billing information incorrectly.
During checkout, please make sure you have entered your credit card information accurately, otherwise, your bank provider will decline the transaction.
If you see charges on your statement from us but your order was declined by us, these charges are, "temporary holds," and will disappear in a few business days.
Alternatively, you can contact your credit card provider and they will remove the charges for you. If you have any other questions please contact us via email.