We love answering this question. Even though some people might think of terms like culture or employee engagement as soft or squishy, mountains of data show a clear correlation between improved company culture and improved business performance. Here are just a few of the tangible, bottom-line business benefits we have seen our clients achieve: Improved employee retention rates Improved recruitment efforts Improved quality metrics Improved customer satisfaction Improved safety adherence (and associated decreases in reportable incidents and workers compensation insurance rates) Decreases in litigation risk and insurance costs Decreases in group health insurance rates Decreases in employee complaints Improved employee performance and productivity rates Improved leadership succession planning And much more…