Yes, you can upgrade your MATE nbn plan if you need faster internet services. Contact MATE customer service to discuss the available nbn plans and which one best fits your needs. However, you can only change your MATE nbn internet plan during our support operating hours (Monday – Saturday 8.30 am – 7.00 pm) by: Contacting our support team via phone on 13 14 13; Visiting our support page and selecting the “Chat with us MATE!” box.