You can get the Connexion TV app by navigating to the app store of your device and searching for “Fort Collins.”  Look for the Fort Collins Connexion app with our logo and click on it.  You should be able to download, install, and open the app from here.  We have videos to walk you through installing the app to various platforms on our website https://fcconnexion.com/support-and-resources/
If you do not see the app, then you may be using an incompatible device.  We are always looking to expand app compatibility to new devices.  Please check our list of currently supported devices here.