Kindly ensure there will be someone to receive your fresh plant milk as it is milked fresh without preservatives and is highly perishable, we won’t be able to place it at your door without a recipient and that will be considered an unsuccessful delivery where NO REFUNDS will be made. All redeliveries are chargeable at a different rate that will be quoted to you based on the availability of our 3rd party logistics partner and will be borne fully by the customer. There will be NO REDELIVERY & REFUND for ALL failed evening delivery ( 7pm-10pm) as we pride ourselves in delivering fresh plant milk, milked on the day its delivered.