If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 14 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.Please note the following exceptions to our return and exchange policy:Discounted items are final and cannot be returned or exchangedReturned items must have tags still on and be returned in original packagingReturned items must have no visible signs of wear or useReturn Terms & ConditionsEyewear must be returned with their original boxes, which must not be damaged and/or altered or used as the external parcel for the shipment.MOODY EYEWEAR reserves the right not to accept returns that are unauthorized and/or not sent in accordance with the Return Policy detailed on the website.In the case of unauthorized or non-standard returns, the client will be contacted by our customer care and will have to send a courier to collect the parcel.In the case of defective or incorrect merchandise, we invite Clients to immediately contact info@moodyeasyview.comMOODY EYEWEAR reserves the right to request photographic support regarding defective or incorrect merchandise before authorizing a return for full reimbursement of shipping and import fees.Shipping Time & CostDomestic (Italy) FREE - 1 to 2 working daysEurope cost from € 15 / Time 2 to 3 working days Rest of the World cost from € 30 / Time 3 to 5 working days All the price indicated are calculated for 1 pair of glasses. The price change in base of your destination area.