Dairyland is present at every step of the claims process. After you report your auto claim, an agent will ask some initial questions to connect you with a claims associate. The claims associate will review your policy and determine the next steps and payouts. If you require repairs or a rental car during your claims process, Dairyland will connect you with a repair shop and rental service (if you have rental coverage on your policy).
If your policy covers your claim, you’ll receive a check from Dairyland directly. If your policy does not cover your claim, you will receive a letter detailing the reasoning for the denial. Depending on your state’s laws, you can choose to file an appeal if you believe the denial is inaccurate.