We're sorry to hear that you want to cancel your product. Please see below for ways to cancel Equifax products.
1. Equifax Complete, Credit Watch Gold, Score Watch or Equifax ID Patrol:
A. By phone: Call us at (866) 640-2273. We’re available 8am-3am (ET), 7 days a week.
B. Online: Sign in to your account, click “My account” and then the “Manage Billing” tab. You will see a button to cancel your subscription. Once you cancel, you will receive a confirmation.
2. Lock & Alert:
A. By phone: Call us at (888) 548-7878. We’re available 8am to midnight (ET), 7 days a week.
3. Core Credit:
A. By phone: Call us at (866) 640-2273. We’re available 8am-3am (ET), 7 days a week.
B. Online: Sign in to your myEquifax account, then click on the icon next to your name in the top right corner and choose “My Account.” You will see a button to cancel your Core Credit subscription.