To fix this issue, please log in to your account and try the following steps: Go to “resumes” and select the document you wish to edit. Once in the document, scroll down and click “formatting.” Click “custom” from the menu that appears. The new options will allow you to customize the top, bottom and side margins, as well as the line spacing and font size. Once you have adjusted your document, download the resume or cover letter and check if it’s to your liking.