Chatbots can help you save money by automating processes that would otherwise be completed by humans. Consider owning a company where five different types of queries accounted for more than half of all questions by volume. A customer care worker would have to answer each query individually if there wasn't a chatbot. A chatbot, on the other hand, may instantly answer an endless number of the same customer service query type. This allows organizations to save time while still providing a high-quality consumer experience.