We kindly request that you keep items in their original, unused condition with all accompanying accessories for a hassle-free return process.Items we suspect are not in their original condition, such as thoseshowing signs of wear, damage, or missing original accessories(e.g. transparent travel case for eyewear, "Polarized" lens sticker for polarized sunglasses),may be subject to rejection during the return process, and as a result,no refundwill be issued for such items.
Damaged returns and returns sent back without prior authorization will be returned to the sender.
In the event an item is damaged during transit to us, we cannot process your refund. Resolving any damage disputes with the shipping carrier is the responsibility of the customer. We reserve the right to refuse returns that do not comply with the return-eligible criteria above.