The click-to-call functionality requires installation of Aircall’s CTI and Google Chrome extension. This is done in just a few seconds and does not require any specialist know-how. Click here for a step-by-step guide on how to use Aircall’s click-to-dial feature.
Each agent on your team must then download the click-to-dial extension on their web browser. Once the extension is enabled, all numbers identified on the web page by the software are highlighted in green. They can be clicked individually to initiate calls or collectively if you want to start the calls one after the other through dialer software such as Aircall’s Power Dialer, built within the Aircall CTI.
If necessary, your agents can also disable automatic detection of numbers on websites of their choice or configure the default international dialing code to suit their outbound calling needs.