The lock is made up of three pieces: the lock core/cam, the lock link, and the lock clip.
•    If the lock spins, the lock clip may be loose or missing. This piece can easily be replaced.
•    If the lock does not work, the lock link may be missing or loose. This can be reinstalled or replaced. Or the lock core may not be functioning. Again, this part is easily replaceable.
•    To resolve either of these issues, please refer to F24 instructions or locate the serial number on the sticker on the exterior, right side of the upper most drawer and contact the purchasing dealer.