Network ownership does matter, particularly for larger organizations with higher call volumes. Large enterprises tend to see more call volume as they have more employees and customers that rely on underlying SIP services to do business. As the sheer volume of communications that are critical for doing business increase, so does the risk and potential cost assumed by the enterprise in the event of an outage. Therefore, it’s critical to pick a SIP Trunking provider that is an actual carrier with ownership of the underlying network. This will allow the enterprise to maintain greater control and visibility into their services, as well as go directly to the source for resolution if there are ever issues or disruptions in service.
While most SIP providers are resellers that rely on several carriers, Bandwidth gives you direct-to-carrier access, meaning we cut out the middleman, giving you better support with deeper insights and faster results.
Industry leaders such as Google & Microsoft rely on Bandwidth because of our record of stability, innovation, reliability, and growth. Bandwidth is able to meet these challenges because we’re a Tier 1 carrier—we own and operate a nationwide network, with billions of minutes traversing it every month.