When placing an order with us you are agreeing to our terms of sale and you accept our terms and conditions which include the time it takes us to physically make your order, the “making time”.
The definition of “making time” is clearly defined on each product and forms an important part of our agreement with you.
You can choose the shipping method (i.e speed of delivery after despatch) but you cannot dictate how much time we need to make your order.
If you want to check whether an item can be fast tracked, made quicker, or made by a particular date; you must to do so before placing your order. Do not assume that by sending a message with or after placing your order will mean that your order will be put ahead of other customers orders.
If you do not have our prior written agreement, the date we are aiminmg to have your order completed will be as shown on your order confirmation.
Please be aware that there are many designs where it is not physically possible to complete an item quicker than the process physically takes and that we will already be working on many other customers orders when your new order is placed.