If you arrive after your scheduled game, you can only be able to accommodate your group to play the remaining time allotted for your game. For example, if your gameplay is from 6 pm-6:50 pm and you arrive at 6:30 pm, your group can only play until 6:50 pm (20 mins). This ensures plenty of time to properly clean and reset the room before the next group arrives. We do not refund due to blocking out that room and hiring staff for your group specifically when reserved, but you may email: info@horrorescapesla.com to reschedule your missed game by paying a $30 rescheduling fee. Horror Escapes LA requires that all players arrive 15 minutes earlier than their scheduled game time.
CHECK YOUR CONFIRMATION EMAIL FOR SPECIFIC HOURS OF THE GAME AND ARRIVAL TIMES.