You can change the number of passengers up until 30 minutes before the start of the journey free of charge at a staffed public transport point of sale.
If you make a change later, we will charge an excess of CHF 10 for each refund request made if the group becomes smaller.
If a change is made, you should always ask train staff to confirm how many passengers actually make the journey in each direction. Do the same if you use additional services from third parties at your destination.
If necessary, apply for a refund after your journey.