Generally, for telephone, DSL and Cable TV, the estimated time frame for connection is 3 to 5 business days. If we need to install cable or make upgrades to our system to provide service to a location that has never had service before, the time frame can be longer. In most cases, if there has been service at your location before, the installation will be done in less time. Our technicians will try to make contact with you, or will leave a notice on your door, when the installation has been completed and your service is working. If you have questions, or the service you have requested is not working, please call us by dialing 611 from your landline phone, or (888) 826-4211.