When packages appear to be missing, it’s usually due to one of these situations:
The package has been delivered to a neighbor’s home
The package has been delivered to a different spot than normal on your property (so be sure to check all doors, porches, decks, mailboxes, the garage, etc.)
Occasionally, FedEx marks packages as delivered before they’ve actually dropped off the package—so there is a chance your package may still show up
If you are still unable to locate your package after 3 business days of FedEx reporting delivery, please reach out to us at info@dudley-stephens.com and we will file a claim with FedEx.