Customers with questions can contact the FDIC toll-free at 1-877-ASK-FDIC or 1-877-275-3342 or TDD 800-925-4618. This hotline operates from 8 a.m. to 8 p.m. Eastern Time Monday through Friday and 9 a.m. to 5 p.m. on Saturday and Sunday. Please note the FDIC does not have access to your specific bank account information. Additional information can be found online at https://www.fdic.gov/COVID-19/index.html.