Order Changes and Cancellations
If you have placed your order in normal shopping periods (excluding top up events) please reach out to our team directly at info@goodieco.com within 2 hours of placing your order with your change request. Our team will do their best to accommodate your request.
Please note our warehouse teams work fast and aim to get your parcel dispatched as quickly as possible so sometimes we may not be able to make any changes.
If you would like to cancel your order prior to its departure from our warehouse please reach out to our team directly at info@goodieco.com within 2 hours of placing your order.
Once a parcel has been dispatched we are unable to make any changes or cancel your order.
Please note all cancellations carry a 10% or $25 (whichever is greater) restocking fee.