Our fundraising agents are trained to talk about the general framework of our programme as they are ideally required to inspire an individual to join our cause and donate. They are not trained or expected to know the technical details of our programmes as this is not their role or skill set that they hold. However, if you would like to know more about the work of UNICEF in India you may visit the pages on our official website i.e. https://www.unicef.org/india/ or write to us at indiadonors@unicef.org with your questions and we will respond to you between 48 to 72 hours..