Incident management is a critical component of any business. It allows you to respond quickly and effectively, keeping your employees and customers safe.   Here are just some of the benefits of incident management:   Increased employee safety – When an incident occurs, it is critical that your team knows what to do and how to do it. This ensures that they have the training and knowledge to make decisions in times of crisis.   Reduced financial loss – By being prepared for potential disasters, you’ll be able to prevent costly damage caused by an emergency situation.