Firstly, I want to reassure everyone that bans are extremely rare. As in, there are fewer than five actively-enforced bans as of the time I'm writing this (2/6/2023). My business has existed since 2016. If you got banned, it wasn't because I was feeling a little irritable. You earned it. The following lists are not comprehensive, but should give you an idea of what I do (and don't) consider ban-worthy. If you believe I have made an error, you may e-mail me for confirmation through the Contact page (do not ask me on my social media posts, this is not an appropriate place to contest a ban), but please be aware that I am unlikely to explain ban reasons in detail. As a business, everything I say can and will be used for drama by the types of folks I'm likely to ban, and I'm well aware of that. Some Reasons I May Ban: Customer went nuclear on social media rather than work out an issue with me (or another maker) in private. Spreading misinformation and/or libelous accusations regarding my business, or that of another person I trust. Person is publicly engaged in illegal and/or deeply immoral activities. Zoophiles, pedophiles, groups advocating for violence/hatred and the like are unwelcome here. Attempts to drag me into political/social commentary, or general drama. 'Sir, this is a Dildo Depot.' A case or question has been resolved, but the person keeps pressing for a different resolution, particularly one that goes against policy. This is considered harassment; any repeated, unsolicited contact that is hostile or inappropriate can get you banned. Someone is stealing designs from myself or other makers, or has extremely questionable ethics and practices. An individual or a mob of people is attempting to pressure me into something, and/or is being hostile. There is no case in which you should be hostile with me, even if you disagree with my policies or don't find a solution to be 'perfect'. You are a minor. If this is applicable, you shouldn't even be on this page. Stop putting adults (and yourself) at risk by invading our spaces. And no, bans on minors will not be lifted when they are of legal age. If you don't respect the rules now and are willing to put others at risk for your own satisfaction, I don't expect you will have any more respect later. If you'll excuse my language, 's#%^-stirring'. I can tell when someone is 'just asking questions' with the intent to start drama. If I decline to answer these bait questions and you start making accusations about me, a person you do not actually know, then refer to previous entry about 'general drama'. Expect legal action as well as a ban if you sling libel. Someone's sending me creepy messages, nudes, unsolicited business offers, requests for free product etc. Chargebacks. These are a last resort, to be used ONLY against a true scammer. Against anyone else, it's theft, and can do major damage to a business. Customer does not abide by the TOS and/or repeatedly submits complaints for issues that fall under the category of Unreasonable Expectations for a Handmade Product. Someone is buying my toys for the explicit purpose of resale, copying, and/or 'scalping'. Exploitative customer behavior, such as conjuring 'problems' with toys in hopes of receiving freebies or unwarranted refunds.   Things I Do Not Ban For: Being moderately annoyed. Or even considerably annoyed. My feelings being hurt. Yes, of course it would hurt if you said a pour or design of mine is ugly. But that's an opinion and isn't libelous —whereas making claims about something being unsafe, malicious, etc can be, if it is not provably and objectively true— so it's not inherently ban-worthy unless you are bombarding my feed or e-mail with hurtful statements just to be a bully. Someone having opinions, tastes, or political positions I don't like. As long as it isn't illegal, calling for violence, or libelous, I don't care about your personal opinions as long as they stay on your own page and aren't slathered on my media posts. Hearsay ('So-and-So Told You to Ban Me/Lied About Me!'). I issue bans at my own discretion, based on evidence I have collected personally. Nobody orders me around or convinces me to ban people. Fair criticism of my practices/work. This is a slippery slope, though. It's easy for 'criticism' to become an attack that can do damage to a business' reputation—whether mine or someone else's—and if this line is crossed, it can become ban-worthy. Don't hide behind 'it's just criticism!' if you get called out for wild speculation that can hurt any business.