There’s a 90 minute window to cancel your order on the order confirmation page starting from the moment your order has been confirmed. This page is also accessible through the order notification email received at the time of purchase through the “View my Order” button. This is the simplest way to cancel your initial order and create a new one. However, if the 90 minute window has passed, the next best thing to do would be to contact us directly through Facebook Messenger, email, or the Customer Support page. We recommend contacting us as soon as possible if you need to make changes to your order and while we cannot guarantee that we will see your message before it enters the fulfillment queue, we’ll do our best to accommodate your request. If your order has already entered the fulfillment queue and is no longer open for cancellation, you may initiate a return process through our Returns Center.