If it is necessary to redirect the parcel to another address, «KazPost» has a special option that allows you to correct the delivery endpoint for the convenience of the recipient.
This function is available on the company's website remotely. You can find it in the «Questions and Answers» section, where you need to specify the tracking number of the parcel in a special search line, and then select a new pickup location for it.
It should be noted that such a service is available only if the sending status is «Arrived and expected».