We are only able to accept a return in the case of a proven product defect.
Our articles undergo very strict quality controls before each shipment. However, if your products have any manufacturing defect, please send us a photo of the product in question (in the original packaging if possible) to contact@anime-body-pillow.com along with your order number. To be eligible for a return, your item must be unused and in the same condition as when you received it.