Enterprise Content Management describes the approach organizations take in managing the end-to-end lifecycle of their content, from origination to disposition, while providing the flexibility to access and deliver digital content across all channels and devices.
Business leaders must create a connected and digital workplace to empower their employees with contextual information and easy access to content, thereby driving more informed interactions with customers, partners, and stakeholders.
End-users can search for specific content within large volumes of structured and unstructured information using full-text natural requests. An ECM system will retrieve it instantly regardless of their device or location. From there, the user may edit, print, read or reformat the content as needed. Enterprise Content Management systems also automate document capture, decreasing the time spent manually scanning and reformatting content.