If you have never had a BetMGM account, have used our links or bonus code to create your account, made a deposit and still don’t see your casino bonus credits, then your best recourse is to contact support and tell them the situation. This happened once with one of our writers here at SportsHandle, and a support agent quickly applied the bonus to his account. We prefer the Live Chat feature, which you can find in your account options, but you can also choose to speak to a rep by phone or via email. First you’ll need to go through a series of prompts to make sure that the written FAQ doesn’t hold the answer to your question, then you’ll be presented with the contact options.