The key features to look for in an ECM solution include:
Document management: Robust document management capabilities, such as version control, check-in/check-out, and access control.
Records management: Management of records throughout their lifecycle, including retention schedules, legal holds, and disposal policies.
Workflow automation: Automation of document-related tasks, such as routing, approval, and archiving.
Collaboration: Collaboration features so teams can work together on documents and content in real-time.
Search and retrieval: Powerful search and retrieval capabilities, so users can quickly find the information they need.