Some important functions like IT management need access to critical systems in the infrastructure like servers, applications, databases, and network devices. Given the associated security risks, most organisations are not in a position to open up remote access to such systems. ManageEngine has tools that help organisations build multiple layers of security to enable remote access to critical systems.
Access Manager Plus addresses the problem of remotely managing infrastructure such as servers and databases. Privileged sessions for maintenance and troubleshooting are typically restricted to the data centre. Installed in the data centre, Access Manager Plus provides secure channels so such tasks can be carried out remotely. Unlike VPNs, it provides granular access controls, restricting users to the operations, files, and folders that their job requires. It can also prevent files from being copied to the remote system and enforce session time limits. All activities are logged for analysis, and the software can be connected to SIEM tools.
On the other hand, Remote Access Plus is a secure remote support and remote access software. Users can remotely troubleshoot machines through web-based and on-demand remote support sessions to help customers and employees. Additionally, it allows users to set up unattended remote access to remote PCs, laptops, servers and other remote endpoints. For example, help desk technicians can use the tool to provide remote support and other users can set up remote access to their workplace machines from home.
Considering the distressing situation faced by businesses, especially those in the small and medium segment, ManageEngine has made available fully-functional versions Access Manager Plus and Remote Access Plus, our secure remote access toolkit, free of cost till July 1, 2020.