With EverConnect, you pay for each quality bathroom remodeling lead we send your way, based on the terms in our agreement. We review every call to confirm your lead is billable. In general, leads are billable if: You set an appointment You exchange contact information You provide bathroom remodeling pricing or an estimate over the phone You refer the lead to another bathroom remodeling company The call goes unanswered (four rings or more) The call goes to voicemail, regardless if the caller leaves a message An automated answering system or call center answers the call, regardless if the caller is connected to you