One of the main aspects of the new trial was the customer feedback. Participants were asked to complete three surveys, one at the start, one in the middle, and one at the end of the trial period.
The results of those feedback surveys were factored in with things like the impact the trial had on the poker ecosystem in relation to game quality. At the end of the trial period, PokerStars assesses the various criteria and decides to roll out the new rewards system for all players.