All temperature sensitive items will be packed with frozen re-usable gel packs to keep them in good condition during delivery. We recommend storing your products according to their requirements (refrigerator/freezer, storage advice can be found below) immediately after accepting delivery, to prevent any spoilage.
Due to the perishable nature of our products, we will not be held responsible for the condition of perishable items once the order is delivered. Thus, we advise you to thoroughly check your order at the time of delivery.