You may use the rescue group's or shelter's adoption physical exam if you have documentation of the examination including the doctor's notes. If you are unsure if the adoption physical satisfies as our policy requirement, you may fax us a copy of the records to review. We will inform you if this exam satisfies our policy requirements or if another examination is required.
Please note that many adoption agreements recommend that your new furry family member gets a complete physical examination from your veterinarian, typically within 72 hours. This exam would satisfy our policy requirements for a baseline or enrollment exam.
If you cannot get a copy of your pet adoption records, it may delay the processing of your claim and possibly affect your coverage.