While our course does not provide one-on-one mentoring per se, we do support writers individually in a variety of ways. For example, we answer individual questions via our forums or email, we provide customized study plan guidance when writers have a unique study schedule or time off work situation, and we analyze writer tracking sheets when concerns arise during the study period. For unsuccessful writers, we analyze CFE results and PARs for unsuccessful writers, and meet with individuals to discuss their results and identify next steps.