Cruises depart rain or shine. For most cruises, we can still depart safely in light rain, but if thunderstorms are near, we will likely attempt to wait a few minutes for them to pass or cancel that day's cruise. However, we are in the tropics, so occasionally heavy rain or storms can appear without much or no warning, and in that case, we will do our best to contact you promptly using the contact information provided during your ticket purchase. We believe you can have a great time whether it rains or shines, so our trips still depart in light rain. The captain will only cancel the tour when there are prolonged conditions that make the trip unsafe. Please remember that an afternoon or evening thunder and lightning storm is absolutely normal every day of the summer in Florida. They usually pass within 30–60 minutes. We will monitor the weather closely to see if that day’s regular storm is passing or if we need to cancel. If the captain cancels the cruise, you will be given the option to rebook for another trip or receive a refund. The captain has the right to cancel the cruise at any time, even with no notice, to keep people safe. There is a 72-hour cancellation and rebooking policy. You may reschedule or rebook your cruise if you let us know 72 hours prior to the trip. If you call 2 hours prior to the trip and say it's raining here and we want to reschedule or cancel, you will not be allowed unless the captain cancels the trip. There are many times when it is raining at your house but not at the lake where the boat is. Safety comes first with us, and we will never put you in harm's way. The captain doesn't want to go out on stormy days either, so no worries. Don't always trust the weather apps! Feel free to call us and ask about our weather forecast. Florida has a sub-tropical climate; if tour companies cancelled every time it rained, there would be no tour companies left in business. Please consider this when booking, and consider similar tourism businesses like theme parks, airlines, etc. They sometimes have to wait for weather, but like everywhere, weather is beyond the control of the company, and refunds are not given due to weather unless the captain cancels the trip. We do our best to run our cruises as promised, but there are times when we have to delay them. Here is what to expect if there is inclement weather when you arrive for your tour: We will wait 15 minutes past a lightning strike within 10 miles. Cruises may be delayed past their initial start time. Please be prepared to wait. Many people have driven a long way or have flights home, so we will wait for the weather to clear and start the cruise when it is safe to do so.