The cardholder's liability with respect to contactless technology is the same as for any other credit card transaction. Thanks to the ZERO liability feature available at no cost on all Desjardins credit cards, you are protected against fraud.
Desjardins guarantees a full refund to its cardholders for all fraudulent transactions carried out with their card.
If your credit card is lost or stolen you must immediately contact Desjardins Card Services at 514-397-4600 in the Montreal area or toll free at 1-800-266-5652. Your card will be deactivated right away and a replacement will be mailed to you.
Learn more about refund requests in the event of fraud