There are six (6) section-end quizzes contained in the course, which are conducted online. The quizzes are graded and must be passed with a minimum score of 80%. The main purpose of these quizzes is to help you feel comfortable that you understand the information being presented and to verify your participation in the course. You will have two (2) attempts at passing the section-end quiz prior to being locked out of the course. If you are locked out of the course, you may call the Customer Service line at 1-800-350-7025 for assistance. There is no final exam. Periodically throughout the course, you will also be required to participate in quizzes taken over the phone to validate your identity. When prompted, you must call 1-800-350-7025 right away to take your quiz. Please make sure you are in a quiet place so outside noise does not interfere with the testing process.