Since our start, we have produced over 1,000 bracelets using elastic cord. This cord is designed to handle a 7lb test for stretch and each bracelet is quality tested before we mail it out.
In this time, we have only had 2 bracelets break....as damage can occur during and after transit from our business to your home. We understand that situations occur beyond our control and we hope that our customers will be understanding if these rare occurrences happen.
If your bracelet breaks from normal use & proper care within the first 6 months, please message us and we are happy to help remedy the situation. After 6 months, contact us & we can restring for a small fee. Thank you for giving us the opportunity to make your experience great!