No cancellations can be processed for those products are purchased during special occasions like Sale, End Of Season Sale, Stock Clearance, New Year's, Diwali, Christmas and Valentine's Day etc. These are limited occasion offers and therefore cancellations, exchanges or refunds are not possible. The same policy applies to any product purchased by applying a coupon code.Cancellations on customized products and designs, and digital products (gift cards, etc.) are not be possible due to the nature of these products. In case of receipt of damaged or defective items, please report it to our Customer Care team. The request will, however, be serviced once our warehouse has received the item. This should be reported within 15 days of receipt of the products.International orders are not eligible for cancellations or exchanges due to import and export duty regulations.