Very few people actually live near a moving company! Most moving companies' warehouses are purposely located in industrial areas far from their customer's homes. If you need the services of a mover and you do not have one nearby your home, there will necessarily be a cost to get the crew, the materials, and the truck there. We pay our men hourly and they punch in when they arrive at the warehouse. We absorb the cost of getting the trucks and the material ready to go, but the clock starts when they leave the warehouse. They remain "on the clock" until they return to the warehouse at the end of the day. We could increase our hourly rates slightly to cover the travel time cost, and then make it appear as if we do not charge for travel time, but that would spread the extra cost disproportionately. We believe it is fair to ask you to pay us... since we pay our men as well.