Step 1: Please contact our customer service representative at  support@cabrexa.com to request an exchange/return form.
Step 2: Please follow the instructions on the exchange/return form to pack and ship back the return package.
Step 3: a) Refund shall be issued once we receive and confirm the return package. If your original payment method is a credit card, it will take longer may take 1 to 3 days  to process the bank's refund.
b) The new package will be shipped out once we receive and confirm the return package.