The Service Assurance Program is offered for $2.95 per month. This fee covers repairs of industry standard inside wire and jacks. Under the program, if your telephone is not repairable, we will leave a “loaner” telephone for a period of 30 days to allow you time to purchase a new phone.
After you purchase a new phone, you can return the “loaner” telephone to us by mail or bring it to our office. If you decide to keep the “loaner” telephone, do nothing, and we will bill you the cost of the telephone. The telephone will then be your property. Under this program, we will also make minor repairs to your telephone, billing you for required parts and labor, saving you the $30 trip charge.
New customers automatically have coverage. If you have more than one line, you need to subscribe to this service for every line so that you are completely covered.