Most shipping issues are quickly rectified by a quick call to the local post office!If there is an issues with your shipment please contact USPS and/or your local post office as soon as possible!I only have access to the same tracking information as the customer, am in no way affiliated with the postal service, and cannot assist with delivery issues.Please be aware that HPE is not responsible for shipping issues that arise due to customer error, error on the postal service’s part, or issues arising from weather or other unforeseeable circumstances.In the event of a returned package, the customer is responsible for any additional funds needed for a second shipment, or I will refund the cost of the item and relist it for sale. In the event of a lost or damaged package, the customer is responsible for following up with USPS or their local postal service. I do not have access to any additional updates beyond what the tracking information states.I do not offer cancellations or refunds for lost packages. I do not offer refunds on shipping costs for returned packages.I understand that this can be frustrating, but once a package leaves my possession  I have absolutely no control over it and cannot be held responsible for issues that are beyond my control.