It is advisable to verify the shipment status once it has been handed over to the pickup agent. The status typically transitions from “Out for pickup” to either “Pickup done” or “In Transit” If the status remains unchanged or shows canceled after pickup, please contact our Customer Support Team within 24 hours of the actual pickup date. Provide the following details for assistance: Pickup executive’s contact number Screenshot of the courier details Call recording with the pickup executive(If available)