When you are trying to add a new SpotyPal device in your account, among the others, you have to press the button of the SpotyPal device for three seconds until you hear a beeping sound, and the LED starts flashing.
If this doesn’t happen then try the following:
remove the battery of the SpotyPal device for a few seconds and put it back again.
if still nothing happens, repeat the procedure with another battery CR 2032.