There could be a couple of reasons why the FPS is lower than the guaranteed 30 FPS.            1. Check to make sure that you have an appropriate amount of lighting in the room.           2. Ensure that the HD setting is enabled for your conferencing software. This is something that has to be enabled to get the full capabilities of Center Cam.           3. Some conferencing software has "Disable GPU hardware acceleration" enabled. Disable this setting and restart the application. `         4. Slower WiFi speeds will also automatically slow the top-end FPS of Center Cam. 5. Many video conference softwares automatically degrade the functioning of the webcam to optimize function based on computer processing and WIFI capabilities.