If your internet connection is not stable, you may have intermittent connection issues.
If you lose your internet connection or your power goes out during a lecture, reconnect as soon as possible.
If you lose your internet connection or you power goes out during an exam, any answers submitted on previous pages will be saved. You should be able to reconnect to the internet and the exam. If your screen freezes during an exam, refresh the browser page and it should allow you to continue.
NOTE: Advise your instructor as quickly as possible if you have any technical difficulties during an exam or lecture, and also contact the IT Support Centre to record the issue date and time, and request assistance.