For urgent shipments -national or international- you can switch with us at any time. If required, we will let the recipient know in advance that we are almost at the doorstep. The customer decides how far the information provision goes; within our flexible organisation, a lot is possible and everything is tailor-made. Some only want to know that the shipment has been delivered, that is also possible. For parcels, we use track and trace with the help of GLS and FedEx.