We are open from 7:30 AM to 6:00 PM Monday-Friday and 8:00 AM to 4:00 PM on Saturday and Sunday, but please have your pet here before 4:00pm Mon-Fri and before 3:00pm Sat-Sun if at all possible. This gives them a bit of time to get settled and comfortable, play a little bit and have a bathroom break before they go to sleep for the night. The earlier they come in, the better for them. It is also easier for us to be sure that they are set up and comfortable in their kennels when they arrive earlier in the day.
Billing works just like a hotel, so drop off day is charged as a full day regardless of the time they come in (another reason to drop off early!). Check out time is 1pm everyday, which means that if you pick up before those times that day is not charged, but afterwards it is considered a full day. And since doggie days at Happy Trails start at 6am, it really is a full day of care by 1pm. Please note you cannot replace a last day of boarding with daycare. All services at Happy Trails Pet Spa & Resort are currently charged separately.