The Oh! vibrator is covered by a ONE (1) YEAR warranty. The warranty period starts from the day of purchase and covers defects due to manufacturing errors or faulty parts. Merchandise may not be returned unless defective. This warranty does NOT cover cosmetic deterioration caused by wear and tear, damages caused by natural disaster, damages by use at the wrong voltage, or any other misuse or neglect not in accordance with this instruction manual. Any attempt to open or take apart this product or its accessories will void the warranty. In the event that this product fails during the warranty period, you must email us at contact@ thehandy.com and provide us with valid proof of the date of original purchase. We will provide you with further details for claiming on your warranty. If you have any inquires on your product warranty and your consumer rights, please email contact@thehandy.com with valid proof of the date of original purchase and your country of residence.