We will specially make your art phone case for you with your selected artwork, phone manufacturer, phone model and gloss or matte finish from over 3000 possible combinations, so it is a bespoke item and is non returnable or refundable.• Please make sure you order the exact case for your brand and model of phone, as the cases are all made to order as bespoke items. Because of this, they are not returnable to us as they are not stock items but are made at the point of order for you. We have over 3000 potential case combinations in this range so yours could very well be a unique one specifically for your requirements. Thank you for your understanding.