If the claim settlement amount is less than or equal to $1,000.00, OR if the relevant T&TEC electricity account is in arrears, ONLY Payment Type 1 below is available.
If the claim settlement amount is more than $1,000.00 AND  the relevant account is not in arrears, the Claimant may choose either one of the two Payment Types below.
Payment Type 1 – Payment to Electricity Account
The claim settlement amount will be applied as a payment toward the Claimant’s electricity account i.e. the account at the location where the damages occurred. The sum paid will be reflected in the relevant account records on T&TEC’s online platform within three business days after payment is authorised.
Payment Type 2 – Cheque Payment
A cheque will be issued in the name of the Claimant, to be collected by the Claimant (or an authorised representative) at one of the Commission’s offices or Customer Service Centres. Processing takes approximately  15 business days after payment is authorised.