We constantly monitor the status of every device the SWS Network – email and text alerts are generated if any issues are detected within the core infrastructure to ensure key staff and engineers are able to act rapidly and appropriately to maintain connections and minimise any disruption to services.
Approximately three months historical data is available for all devices, including CPE (customer premises equipment).
The data recorded includes:
Connection Status (online/offline)
Connection Strength
Connection Quality
Connection Capacity
Volume of data received
Volume of data transmitted
Mains power status (masts only)