Missing Parts Please contact us at +447443850397 if it looks like any parts are missing from your item so we can help you further with the problem-solving. Please be sure to provide the item name, code, and the part you think is missing when getting in touch with us. Incorrect items  If you could send us a photo of the wrong item you received, we'll make arrangements for it to be returned and send you the right one instead. We are unable to reimburse you for shipping expenses if you decide to return an item on your own.