We come with 100% happiness guarantee. We want you to be absolutely delighted (not just satisfied) with our cleaning service. If for any reason you are unhappy, report your concerns to our office within 24 hours of service by calling (903) 603-4175. We will gladly come back at no cost and reclean the areas you are dissatisfied with. We can not issue refunds for services performed but nonetheless, we will fix it and make it right.