a.    PerfectServe provides considerable flexibility for configuring and managing schedules. During implementation, all schedules are obtained from each practice and incorporated into the tailored Dynamic Intelligent Routing algorithm. This removes the need for any individual to find and refer to a schedule—wherever it may be kept—when attempting to identify the correct physician/practitioner to contact. Post implementation, when changes to schedules occur, PerfectServe provides an intuitive interface to allow office staff to quickly and easily make modifications. When a schedule is updated, that change is reflected immediately across the platform, meaning all care team staff have real-time access to the most current schedule.
b.    For organizations with more complex needs, PerfectServe’s Lightning Bolt scheduling solution is a powerful tool capable of auto-generating schedules for departments, groups, hospitals, and even health systems of any size. Lightning Bolt taps a mathematical process called combinatorial optimization to build balanced schedules that can account for any number of rules and preferences. Organizations using Lightning Bolt typically realize time and cost savings related to building and managing schedules, and more equitable schedules can also contribute to improved provider wellness and engagement.
c.    PerfectServe also supports integrations with more than 200 other clinical systems, including any third-party scheduling solutions an organization may already have in place.