Technical support for the USSLC is provided directly by US Soccer. The Support page URL is:
https://ussoccerfederation.force.com/lcsupport/s/contactsupport Please be advised that USSLC support communication can be slow.
The most common cause of USSLC lockouts is failure to confirm your email address. If you are under 18 and had to submit a parent's email address, BOTH addresses must be confirmed with 24 hours of account creation or the account will be locked. If your USSLC account has been locked due to failure to verify the primary or both email addresses, you need to use the USSLC Contact Us form to unlock the account.
Full instructions on creating a USSLC account are provided by US Soccer here: https://ussoccerfederation.force.com/lcsupport/s/article/Sign-Up-for-an-Account