The product must be returned to us in its original condition, undamaged, in its original packaging, within 30 days of you have received your order. Please keep all the original payment and delivery documents and include them in your parcel. Shipping and return costs are not refundable.
However, in the case of returning a defective product or a product of inadequate quality, a full refund will be granted. In this case, we will also cover the return shipping costs. In order to reclaim your shipping costs, please provide proof of payment; your receipt and put your request for reimbursement in writing to [email protected]
Your refund(s) will be reimbursed within 10 days of us successfully receiving the returned item(s), in accordance with the above conditions.