We accept new or used 4G smartphones, laptops and/or tablets. For used devices, they should be in good working condition. Here are the guidelines:
The donated device must be in a complete set i.e. comes with the battery and charger.
Please ensure that the screen is in good condition and not cracked.
Before handing over the device that you wish to donate, we recommend you:
Do a full reset of the device to its default factory settings (e.g. no password or pin number or any cloud-based protection such as iCloud).
Log out from all your accounts (Android or iOS)
Disable any ‘find my device’ functionality such as Find My iPhone. If ‘Find my device’ is not disabled, we will not be able to process or donate your device