There are existing and ongoing Webinars pending- these support/coaching sessions that you can join in progress or download at a time convenient for you, you can check the schedule at www.civilityexperts.com or visit www.onlinecivilitytraining.com for details. There is no cost to you to take any of these webinars. Keep in mind, they are supplemental training- you must attend the Civility Experts 5-day program to achieve certification status.