Customers Complaint Service - If you have any inquiries, please contact the Directorate General of Customers Protection and Trade Order, Ministry of Trade of the Republic of Indonesia Address: Building I 3rd Floor, M.I. Ridwan Rais Street No. 5 Central Jakarta 10110 Phone: +62-21-3858171 Whatsapp Directorate General of PKTN: +62-853-1111-1010