If your company has more advanced business communication needs, especially when it comes to high call volume management, consider Ooma’s UCaaS software Ooma Enterprise Call Center.  With plans starting from $49.99/user per month, (contract required) the Enterprise Call Center offers features like:  Graphic IVR and Call Flow Builder Queue-based estimated wait times for inbound callers Queue position information for inbound callers Time-based routing Abandoned Call Counter Advanced Reporting  Intelligent Call Routing