If you wish to use your own modem, and it is not the recommended 3.1 DOCSIS modem you can use DOCSIS 3.0 with 32 downstream channels, however, to receive the following speeds, please note the limitations on performance for non 3.1 DOCSIS modems
Speeds up to 1 Gig (940 Mbps) - DOCSIS 3.1 modem.
Maximum speeds up to 400 Mbps - DOCSIS 3.0 modem (32 or 24 channels down)
Maximum speeds of up to 250 Mbps - DOCSIS 3.0 modem (16 channels down) or better.
Currently the Motorola MB8600 DOCSIS 3.1 is known to have problems connecting to the Astound Broadband network. Additionally, EURODOCSIS cable modems are not supported in the United States.
Reminder: Internet download speeds may vary and are not guaranteed. Observed speeds may vary by customer based on device, connection, & other factors outside of Astound Broadband’s control.*