If you can’t log into your Pinnacle account, it is either because you are not entering the correct Client ID and/or password.
If you forgot your Client ID, simply select “Forgot Client ID’’ provide the email address you registered with the answer to the security question you set at sign up. If you still can’t verify any of these, contact customer service.
If you forgot your password, you would need to enter your Client ID and matching email address. You will be emailed a new password and when you login, you will need to change it to a new one.
If you still can’t log in, your account may have been suspended or locked. Once again, contact customer service if this happens.
customerservice[@]pinnacle.com