The amount you get for your device will depend on the model and the condition of the device. For example, a brand new Apple iPhone or the latest Samsung Galaxy will fetch significantly more than a 5 year old iPhone with a cracked screen, for instance.
When we are looking at the condition of your device, it falls into three categories; good, poor and faulty.
A device that’s in ‘good’ condition tends to be fully functional with a working display and very little signs of use as per our T&Cs. A device in good condition will get you a much better price.
Devices that are in poor or faulty condition will generally receive a lower price.
To get an idea of the condition of your device, and without having to enter any details, you can click on the ‘condition’ tab on the device page. When you do this you’ll see a list of criteria for good, poor and faulty as well as an initial quote for devices in that condition.