Sterling Adaptives is proud to be an Authorized Dealer for the brands that we represent.
When you buy any product from an authorized dealer, you are assured of a high level of reliability and honesty. We buy directly from the manufacturers, so that you receive only factory-fresh merchandise, with a full warranty.
The manufacturers we partner with have product specialists who hold regular training sessions with our sales and support staff, assuring our high level of product knowledge. We have to satisfy their standards in order to become an authorized dealer. Our high level of service continues after you have made your sale.
Prior to purchaing from us please note that sales of certain items may be subject to territory restrictions. For the best after sale support options some Assistive Technology products are best purchased from a local authorized dealer. If you are not located in California and you would prefer to work with a local dealer please feel free to contact us for assistance in locating your local dealer.
Please note: If you are a reseller and purchase from us to circumnavigate reseller agreements your order will be cancelled and refunded less the cost of all processing fees.
Before you purchase from any unauthorized dealer, you should consider that some unauthorized dealers sell products with the serial numbers altered, or entirely removed so that the manufacturers cannot track how they obtained these units and what channels or country they are sold in. This voids the warranty and some dealers will sell refurbished products without informing you of this.  Please be aware of these potential
pitfalls and buy from an authorized dealer.
In an industry where companies come and go, Sterling Adaptives has been working with individuals with disabilities for over 15 years. When you buy from us, you do so with the peace of mind that we will be here after you have made your purchase, while others will be a memory.