We do not accept rejections without reason. If you refuse to sign for the package and it results in a return, you will be required to pay the return shipping and the shipping we paid for the first time. Any charges incurred during the return of the package will also be deducted from your payment. Therefore, we suggest that if you do not want a wig after receiving the wig, do not refuse to sign for it, contact us within 24 hours, and the DNE customer service team will reply to your message within one day. Finally, pls contact us before delivery because of (buying the wrong product/wanting to exchange, etc.), we will solve it for you.