For administrative purposes, The Australian Ballet will identify the individual(s) in whose name the Season Package is held, as the Head Subscriber. It is this person to whom all correspondence will be addressed, including tickets, renewal notices and instalment payment reminders.
The Head Subscriber may nominate one co-subscriber per seat in their package.
Co-subscribers may exchange tickets purchased on the Head Subscriber's account.
Co-subscribers cannot cancel tickets for a donation or request refunds/credits in the case of cancelled performances. Any ongoing seating change requests must be submitted by the Head Subscriber.
Head Subscribers need to notify The Australian Ballet customer experience team if they wish to remove/edit co-subscribers who have access to exchange/alter ticket bookings.
Should you wish for a Season Package (whether it be the full package or just a specific seat(s)) to be transferred to another member of the group as the Head Subscriber, The Australian Ballet will require notification in writing, from both the current Head Subscriber and the new Head Subscriber.
In the event that the current Head Subscriber is unable to provide written authorisation, written authorisation must be provided by their Power of Attorney and/or the Executor of their Estate.