The whole purpose of our client plans is preventative care, so we hope to prevent anything from happening. However, in the off chance that your website experiences such a thing, we will be right there - communicating with the web hosting company on your behalf! We cannot promise that your website will not ever be hacked, but we can promise that we will do everything in our power to prevent it! You can also rest assured that we will be able to assist in the restoration and cleanup of your website, using our backups that we provide for you!