FBR can launch a survey within a few days. All we need is your franchisee contact list and a copy of your FDD. Once we launch the survey, your franchisees will get an email telling them how to complete the survey online or over the phone.
We recommend keeping the survey open for a minimum of two weeks to allow everyone enough time to participate. If participation is low, we can boost it with phone call reminders or by keeping the survey open a little longer. Typically, about 70% of franchisees participate in the survey.
Once the survey is closed, we can tabulate your results in one to two business days. And if you can’t wait, you can also have real-time online access to results while the survey is open!