Some customers utilize a single device for system access by many users. This device is identified by its IP address and that address is added to your ClearSight system as an authorized device. This is also referred to as a Kiosk device. Your IT team will need to modify your SSO login for the Kiosk device to use the new addresses
For more information on specific changes, see section 2.2.2 of the SSO Configuration Gude