The Swappit.me support team is available to respond to enquiries from all users with a Swappit.me account. Support is prioritised for users on a paid plan. Please note that we may, at our discretion, refuse to provide support to any user who is in breach of or is suspected to have breached our Terms and Conditions.   Support is provided for the following to users with a Swappit.me account: - Accessing the Swappit.me platform or your account; - Issues with any of Swappit.me's features; and - Subscriptions and payments.