If you have a long term medical condition, HMRC allow you to purchase our careline alarm VAT free. Examples of qualifying conditions include  Arthritis, COPD, Diabetes, Parkinson’s, Deafness / Hard of Hearing, Partial Sight or Stroke.
To order your careline alarm VAT free, select your plan and complete the VAT exemption section at our checkout. There’s nothing else for you to do.
Under HMRC rules, please note that a keysafe will always have VAT applied, regardless of your VAT exemption status.