As of December 2018, some banks may block what they consider 'Gambling transactions' on their credit cards. Some gambling transactions (including some that have been identified by the bank as being for ‘gambling purposes’) could be declined, depending on the credit card balance in relation to the credit card’s limit at the time of the transaction. Other financial institutions are blocking the transactions regardless of your balance.
If your card is being declined it may be due to this and we recommend enquiring with your bank about what their rules are regarding this type of transaction. You can also contact our Customer Support team as well to see what response the bank has returned on your attempted transactions.
Alternative payments that do not incur additional fees are Visa & Mastercard Debit cards, PayID/Bank Transfer, Pay In-Store, BPay, POLi Pay an paysafecard.
Please Note: POLi Pay and PayID are not available for NZ customers.