Yes, we do accept exchange with the following conditions:1. Item must be returned within 5 working days2. Item must be in original condition with the original packaging3. Buyer is responsible to bear the delivery cost of returning the item(s)4. Valid one time only, for each order5. Not valid for 'pre-order' and 'sale' items6. Eligibility for exchange is at the sole discretion of Hearts & KissesTo ensure our items are free from defect, we take the responsibility to do quality check for each item before shipping it out from our warehouse.