When you place an order at HINOYA Online Store, you will automatically receive an email message "Your order has been sent to HINOYA Online Store".
If you would like to change your order after your order is completed, please reply to the email from us or CONTACT US.
Due to the system limitations of the HINOYA Online Store, it is not possible to change the items on your order. In such cases, we will cancel your order and ask you to place a new order.
Please note that we are unable to change products, sizes, etc. for orders in the following cases.
In the case that we have already shipped your order.
In the case that we ordered an item from a manufacturer at your request.
In the case that you requested a hemming service at the time of your order and the hemming has been already completed (Currently, we do not provide the hemming service for international shipping).