You have the option to speak to a 24/7 assistant on their webpage, email them, make contact via social media or call them. Shell Energy’s customer service number can be found below for your ease of use:
Shell Energy’s customer support for energy: 0330 094 5800
(8am-6:30pm Mon-Fri and 9am-4pm on Saturdays)
Shell Energy’s customer support for broadband: 0330 094 5801
(8am-8pm Mon-Fri and 9am-4pm on Saturdays)