Insurance adjusters should be referred to your personal injury attorney. This is to protect yourself – remember, the adjusters task is to get you to settle your claim for as little as possible. In nearly all cases, the amount of the settlement is likely to be far less than your claim is worth. Be very cautious when answering any questions posed by an insurance adjuster because they will try to prove your injuries are not as serious as you claim and they may also try to get you to admit partial responsibility for your injuries.