We can honor refunds, returns or replacements for cases such as:Received Wrong ProductMissing Product in OrderDamaged or Defective ProductWant to exchangePlease note that you need to inform us of the issue no later than 3 days after the delivery date.We will not be able to assist you if you report your problem later than this period.If you are within the acceptable date of return or refund please contact us at info@showfacebeauty.com and include a picture of the damaged or unopened product stating the reasons or information regarding the mentioned product.