When you have an inquiry and Medicare isn’t much help, the Medicare Beneficiary Ombudsman (MBO) is your resource. Finally, they will ensure the resolution of your concerns.
When you have an inquiry and Medicare isn’t much help, the Medicare Beneficiary Ombudsman (MBO) is your resource. Finally, they will ensure the resolution of your concerns.
The MBO ensures the following is accessible to recipients:
Information to make the right decisions
Knowledge of rights and protections
Procedure for resolution of issues
To reach the Medicare Beneficiary Ombudsman, ask a representative at 1-800-MEDICARE to send your question or complaint to the MBO. They will address your concern. Then, the Ombudsman provides an annual report to Congress each year to improve the program.