No. LifeFone operators are trained to assess each subscriber’s situation, and dispatch the appropriate level of assistance. This may mean that the operator will contact a trusted neighbor, caregiver or family member if the subscriber indicates they don’t want the police, fire department or ambulance.
In situations where a LifeFone help button is activated, or the fall detection feature triggers a call for help, and the subscriber isn’t able to speak, LifeFone operators will activate their emergency response procedures.