If you want to return your order, you can within 28 days of delivery. Make sure your item is unused, in its original packaging and proof of purchase is provided. Head to the returns page on the Office website to start a return and print off a shipping label. You’ll also need to fill out the return form that was sent to you with your order. You can return your order via CollectPlus, post or courier service. Once Office has received and reviewed your order, a refund will be issued.