Once the booking fee is paid, it is non-refundable unless the resident finds a qualified replacement tenant to take over the original contract. Once the contract is signed, you will have to pay the rent in full, unless you find a qualified replacement tenant to take over the original contract. In this case, you will be charged £50 as a subletting fee. If you are unable to study at a university in the city where your apartment is located due to a university refusal letter or a failed visa application, you may be allowed to no longer fulfill your rental agreement. However, the booking fee remains non-refundable. Relevant official supporting documents must be provided to us within 7 days of your becoming aware of the above: A written refusal letter from the university or college you are going to study or a screenshot of your UCAS interface, which must clearly demonstrate that you have failed to meet the entry requirements for your course . Or a CAS document/UCAS change interface from another university in another city, the document must clearly demonstrate that you have been accepted by another university in another city.