Simply put, BT’s Public Switched Telephone Network (PSTN) no longer fully meets the requirements of a 21st century United Kingdom. As mobile and internet communications continue the soar,  BT (Openreach) will begin routing all calls over IP (Internet Protocol) from 2025. It won’t just be your phone lines impacted, any services connected to the previous phone network (such as fax machines, CCTV and alarm systems) will also be affected.  If you’re concerned that your business may be impacted, please speak to our team today.