Certified Master Architect is the highest level of certification awarded in the ServiceNow space. It is an elite level of certification that is offered only to ServiceNow and selected partners. It is a rigorous MBA-style program spanning six months, with weekly webinars and two weeks of immersion followed by a final board review exam to become a Certified Master Architect. INRY's very own Shea Laughlin is a ServiceNow Certified Master Architect and leverages his expertise to drive our clients' business outcomes.