A patient access representative of East Adams Rural Healthcare will collect your insurance information at the time of service (if applicable). We will then bill your insurance (usually 5-10 days after services were provided) on your behalf. Once the insurance has processed the claim and has determined what the patient is responsible for, East Adams Rural Healthcare will send you a bill. There may be times your insurance needs additional information from you, the patient, in order to process the claim. If this is the case, a bill will be sent to you for the total amount of the account due to let you know we need your assistance.