In general, Liberty Home Guard will assign a licensed contractor after you file a claim, but you may choose your own contractor in certain circumstances. According to a representative for the company, you may be able to choose your own contractor if a service provider isn’t available in your area. In these cases, you will pay for the cost to diagnose and repair issues up-front, and then you’ll receive reimbursement from the company later.
You must contact LHG and receive approval before contacting your own contractor or requesting reimbursement.