The Liquid Web support team is available 24/7, every day of the year. You can contact them by phone and live chat for an instant response or through the help desk if you don't need help straight away.
Unusual for a web host, Liquid Web has guaranteed response times. You should get an initial response within a speedy 59 seconds by phone or live chat. If you submit a ticket to the helpdesk, you'll get a response within 59 minutes.