No one ever thinks about the cost of a ticketing system until they have to implement one. It's an important question to ask because the wrong ticketing system can end up costing your team more time and money than it's worth.
There are a few key things to consider when choosing a ticketing system:
-The cost of the system itself
-The cost of implementation and training
-The cost of maintenance and updates
-The cost of customer service
-The cost of tickets
Make sure you ask your team these questions before you make a decision.