Customer dependencies refer to the tasks, inputs, resources, or actions that the client is responsible for providing. These dependencies are crucial for ensuring that the project progresses smoothly and meets the agreed-upon milestones. Failure to fulfill customer dependencies in a timely manner can lead to delays, increased costs, and even Project failure. - As an example, typical customer dependencies that are included in Project Schedules for Software Development Agreements include: Access to Resources: The client may need to grant the development team access to specific resources, such as software, hardware, tools, or existing systems, to facilitate development and testing. Subject Matter Expertise: The client may need to provide subject matter experts or dedicated personnel who can answer questions, clarify requirements, or validate the software's functionality. Test Environments and Data: The client may be responsible for providing test environments or realistic test data for the development team to validate and verify the software's functionality, performance, and compatibility.