Building trust with your clients is surely one of the most important things for every business. This is how they turn prospects into clients as well as keep existing clients happy and for a longer period. Here are a few tips to gain your client's trust: Respect their time: Everyone’s time is precious. It is very important to respect their time, schedule, plans, needs, etc. Respond promptly. Log on to a scheduled call early so that they don't have to and wait, keep meetings short, straightforward, and productive.  Learn about their way of working: When you are building a project for them, they should be able to trust you with their work. So, do your homework, learn about them in & out and you will already be able to impress your clients. Listen to them closely: If you look closely into the underlying fundamental problem, you may uncover solutions to make your client's life a bit simpler. And that's just one approach to show your commitment and establish some credibility. For example, look for flaws and missing pieces in your client’s process and improve upon them.  Do ground-level work: Clients can sometimes articulate the challenges they desire to fix. Other times, they simply know what outcomes they desire. Get closer to meeting client expectations by asking them to give a thorough project brief; talk to them about projects they consider successful and similarly about failed projects. This will help you get a better hold of the client's perspective and definition of project success. Deliver the unexpected: If possible add in a sweet gesture for your clients. This is where you can change their “nice to have” in reality. Or even delivering a project above the expected quality and deadlines, can also impress them and win their trust.