During the first 1–3 months after we delivered the software, our team: Conducts user training (if requested), addresses users’ questions, and resolves user issues (if any). Manages incidents, software configuration changes, and updates. After these 1–3 months, we’re ready to offer continuous maintenance and evolution of your investment solution, L1–L3 technical support, as well as regular security and compliance checkups — all as separate services.