We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you need to contact our customer services. We will handle your request within 2 business days. If your return is accepted, we’ll send you the return instructions to return your package. Customers need to pay the shipping cost for return if it’s not product problem. We will pay the shipping cost if it’s product problem. Please provide us the tracking number of your return to track. * Items sent back to us without first requesting a return will not be accepted.