At Sun Life Health, care coordination begins with your Circle of Care Team, which consists of you, your provider, medical assistant, care manager, and nurse. Your team is required to understand you, understand your family dynamics, unique needs, your values and preferences, even your cultural orientation and background. Depending on your needs, other members of the team may include medical specialists, behavioral health and substance abuse providers and/or clinical pharmacist(s).
Your Circle of Care Team is actively involved in working to provide you with the best care possible by accessing different disciplines in the health center and outside. Your Circle of Care Team works closely with local hospitals, off-site specialists and community resources to ensure that we meet the needs of our patients and we provide timely and accurate follow through.