If you can, please contact us before seeking medical treatment. In a medical emergency, you (or a family member) can call our Emergency Assistance team at 1-844-310-1578 toll-free within North America or collect from outside North America at 1-519-514-0355 within 24 hours of being admitted. Then we can: Provide a referral to and contact the nearest medical facility on your behalf Communicate with your treating and family physicians, and monitor your care Arrange to have all bills sent to us instead of you If required, arrange for medical transportation to return you to Canada And more. Be sure to also review the "On Your Trip" section of our website to learn more about how to seek medical care and medical transportation and evacuation.