If you chose not to use the pre-paid return label option, you may mail your return to:  TRUELYNN & COMPANY ATTN: Returns Dept 10 Castle Royal Dr Pueblo, C0 81005 IMPORTANT: Truelynn & Company is not responsible for any returns that may be lost or damaged in transit. If you chose to not use the pre-paid return label option, we highly recommend that you insure your package when returning it to us. We do not provide a refund for the original shipping cost unless the error is Truelynn & Company's fault. (ex. wrong item or size sent to by mistake).