If you’re unsatisfied with your purchase at WHSmith, it’s possible to return items within 30 days of purchase as long as they are in their original condition and packaging and you have your receipt. Depending on your wishes, you can choose to find a replacement or get a full refund for your purchase. You can return items to a store in your area, or by post if you ordered online. Beware that shipping costs for returns will not be refunded. Items over 1m long will be collected from your home.