It can happen when you fist use any of the serums that your skin breaks out or looks oily. This is a good thing and is usually due to years of debris and excess sebum rising to the surface as your skin purges out the dirt, the problem is that this dirt cannot get out so you need to use a high quality exfoliant once or twice a week for a week or two in order to remove the dead skin that is blocking the pores. Your skin will purge and rebalance in a week and then will be radiant and better than ever so please be patient.
If you are allergic to any of the oils, botanicals or essential oils your skin will become red, flaky and itchy. If this happens stop using the product and contact us with photos and we will find you a better solution or replacement product for you at no extra cost.
If in any way you are unhappy with your choice of products we will be happy to send you a credit note for another product.
Please email us to discuss further at info@swisstoniq.com