Our Free Returns means that if there is an issue with your goods (quality issues, wrong size or unexpected circumstances), you can return them free of charge, within 30 days of purchase.This doesn’t usually apply to Print On Demand (POD) goods, and goods should be unopened and unused, specially when it comes to underwear! But as we said, we are human too! There are instances where we might be able to help with those goods too! In any situation, please get in touch with us so we can find the best solution!Just click the green “Contact” Button at the bottom right of every page or Email us at den@dendenzemen.com.