“FOB Origin” refers to the legal fact that the buyer assumes title of the goods the moment the freight carrier picks up and signs the bill of lading at the origin pick-up location. This means that you own the product at the time it leaves our facility. Any damage or shortages are to your purchased product and thus it is CRUCIAL that you thoroughly inspect your product upon arrival. We are happy to file freight claims on your behalf, but ultimately it is your responsibility to document damage and shortages.