On all new orders we will be sending you an art proof for your review. This proof will state the size, pantone colours and overall location of your print job. Please make sure to look over the proof carefully as once it is approved, we will be printing exactly that. Proofs are issued about 1-2 business days after all forms and art have been received. If you do not receive a proof in that time frame please bring that to our attention, as we are not aware you didn’t receive it. Sometimes wrong emails are listed or lost. Also, we do ask that you set your email account to send a confirm receipt of emails when in the proof/approval process. If we do not receive your art approval, we cannot proceed with your job. Having your email set for a confirm receipt ensures that we, in fact, did get your reply, if you did not get a confirm receipt, we do not have your approval.