At stoelatelier.nl we strive to provide you with timely and accurate updates on your order and its delivery. Here is what you can expect:
Confirmation Email: Shortly after placing your order, you will receive a confirmation email with your order details and a summary of your purchase.
Shipping notification: Once your order has been shipped from our warehouse, you will receive an email notification with tracking information. This email will let you know that your order is on its way to you.
Delay Notifications: In rare cases, when there are unexpected delays, we may send you a separate email to inform you of the situation and provide revised delivery estimates. We understand that delays can be frustrating and we aim to keep you informed while we do everything we can to resolve any issues quickly.
Please note that while we strive to provide you with accurate and useful information, we also understand that excessive notifications can be annoying. If you feel overwhelmed or concerned about the frequency of our communications, please feel free to contact our customer service team at Info@stoelatelier.nl or by phone and we will be happy to help.