All unworn, unaltered clothing with tags still attached can be exchanged & returned within 7 days of delivery , no questions asked. CANCELLATION POLICY: Cancellation of order is allowed 'within 24 hours' of placing the order, or till the status of the order is ‘Not Dispatched’ whichever is earlier. We have absolutely Zero Cancellation charges if you cancel within the stipulated timeframe. FOR EXCHANGE: Exchange can be done within 7 days from the date of delivery. Please do note, that exchange is allowed once per order. Once your return product is reaches us, it undergoes quality checks & then the exchange is dispatched from our end. To receive an exchange order may take 10-15 working days. You can create an exchange request here. FOR RETURN: Please note all returns are against store credits only. Return can be done within 7 days for the date of delivery. Once your return product is reaches us, it undergoes quality checks & then the store credits are issued to your Svaya Wallet. COD & express shipping charges, if any, will be deducted in case of returns You can create a return request here.