At this time, we only support cryptocurrencies – so you can't purchase crypto directly from us. You’ll need to purchase crypto on a crypto exchange (such as Coinbase or Kraken) that works with FIAT, and then send the crypto to one of the Receive Addresses within your PTPWallet (the type of address depending on the cryptocurrency being sent). Keep in mind to check the Add Currency section in advance to make sure that we support the token/coin that you are sending to our platform. Once the crypto is in your account, you have successfully funded your PTPWallet. Keep in mind that some deposits take less than 10 minutes, and some take a couple of hours. It all depends on the blockchain. If 24 hours have passed and you have not received your cryptocurrency in your PTPWallet, please open a support ticket from within the app.
Here is also a link on how to withdraw crypto from a platform such as Coinbase (that works with FIAT):
https://help.coinbase.com/en/coinbase/trading-and-funding/cryptocurrency-trading-pairs/how-to-send-and-receive-cryptocurrency