Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) did arrived damaged please send photos of damage, box and SKU, along with a brief description of the damage to support@sunvoyage.us and we will process a warranty claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid.