The purpose of workforce automation is to simplify and streamline menial tasks. It should enable employees to focus on the company’s competitive advantage and improve the quality of work on more difficult tasks that cannot be automated. In turn, automation can minimize the number of employees needed to complete certain tasks, and will likely lead to a decreased demand for individuals who specialize in those tasks (administration, clerical, reporting, etc.). Impacted workers should expand their skills, and employers looking to stay competitive should offer training to help develop their current workforce for other roles.