The free connection appointment allows the technician to connect your home to the Videotron network and to make sure that the interior cabling is properly installed and functional. Following this appointment, you can proceed with the installation of your Helix equipment yourself.
The connection appointment is necessary if you have chosen the Helix self-installation and if your home has never been connected to the Videotron network or if the connection is too old and needs to be checked.
See how to prepare for the connection appointment