All of our games are sent to you immediately after purchase, you should find the access details in your email. If you can't find it please check your Junk. By sending this to you digitally means you get to access the game immediately after purchase and choose whether to print them and have a hard copy or send them to your guests digitally. If you still can't find it you may have entered your email address incorrectly during checkout so please ask to speak with an agent so we can get this rectified.