If you’ve ever worked with outdated software, you understand the dread when there’s a glitch and you don’t have access to technical and usability support. You usually end up paying for updates and services as you go. It’s inefficient—and expensive.
CMMS software needs its own preventive maintenance to keep it functioning properly—just like any asset. Service updates, software maintenance, and support programs help.
Software maintenance support varies by vendor, so ask questions during your initial research. Not all software support is equal. While we can’t claim to know how other vendors’ support programs work, we can share our program so you understand why it’s so important.