Our Help Desk team are very familiar with common CAD packages (usually Inventor, AutoCAD, Solid Works and Pro Engineer). That said, we’re not design engineers and although we can install, patch and address technical problems – we can’t train or work with engineers to use the product in day-to-day design.
That said, we partner with CAD software vendors and service partners and can make recommendations if you need help.  So be sure to schedule a call with our experts about managed IT services for manufacturers. Not only are they experts in IT, they’re also experts in manufacturing!