Nextiva offers in-depth security and privacy to all customers. For HIPAA-compliant accounts, certain features are disabled to meet federal law. Nextiva provides HIPAA-compliant voice, fax, and video services that help streamline communication for healthcare practices and enterprises. Voicemail transcription, fax to email, listening to voice messages (via the Nextiva Mobile App), and vFAX are features that are disabled to comply with HIPAA. Discover Nextiva's complete list of HIPAA-compliant features here. Texting (SMS/MMS) is not HIPAA compliant, but Nextiva allows the use of SMS on HIPAA accounts as long as guidelines are followed and PHI is not sent or received through text.