There are various reasons why a card may be declined. If you select to pay by credit card in the shopping cart, it is important that you enter the correct address associated with the card. A common reason for decline is that the address provided in the form does not match the billing address of the card. This is required for security reasons. Since our products are delivered digitally we don't use this address to ship to you, but you need to enter it accurately for the transaction to go through as this is checked by the payment processors.
If you experience problems, we provide alternative methods of payments. You can request for an invoice and pay by bank-to-bank transfer.