Right at Home of Utah Valley invests significantly in training our caregivers to ensure they offer the best care possible to our clients. Besides their orientation training, we offer monthly "skills" training to ensure each caregiver is capable with helping clients transfer, ambulate, with bathing, dressing, and other in-home related care duties. We also conduct periodic "field supervisory visits" to observe the care being delivered by our caregivers, as well as speak with our clients and family members. Additionally, Right at Home works with a company called Home Care Pulse to ensure we have the clients’ insights we need about our quality of care. Home Care Pulse conducts phone interviews with a number of our clients, or their responsible party, each month. We rely on this independent third party information to find ways to provide even better care.