Once in the Lemonade app, hit the pink ‘claim’ button in the top right-hand corner.
2. Meet our claims expert, AI Jim. He’ll start off by verifying your contact info and asking for more details about what happened.
3. Digitally sign a Pledge of Honor to verify everything you tell us about your claim is truthful and honest.
4. Explain exactly what happened in a short video recording. Your video is completely confidential – we’ll only use it in order to review your claim.