An ECM solution can increase profitability, streamline workflows and simplify regulatory compliance. Companies can gain efficiency, increased productivity, and reduced overhead costs. Large public and private organisations are investing in ECM systems to reduce the time and cost related to records management and document storage and retrieval, while also ensuring that paper and electronic documents can be easily retrieved in the event of a compliance audit.
Also, ECM offers several opportunities for ROI. Currently, the vast majority of business records exist on paper; with an ECM solution companies can eliminate paper from the organisation. The result is huge cost reductions, as the need for physical storage of documents is removed. There is a simultaneous reduction in labour costs as manual data entry is eliminated. An ECM solution also leads to increased productivity as mundane document handling tasks are done away with.