Please keep your gift card code safe as we cannot guarantee you will be able to redeem your gift card without it. The gift card code can be found your gift card email next to the expiry date. If you can provide us with the name of the person who bought the gift card for you, we may be able to trace it through our computer systems without the gift card code but we cannot guarantee this. Please email us at customerservice@theschooloflife.com with any such requests.