ScopeIntended Audience: All UsersThis article outlines the different types of use cases that can be selected in a 10DLC campaign.Non-Profit OrganizationsVerified Non-Profit Brands with 501c3 status will be able to register Standard Use Cases in addition to "Charity" and "Emergency." Carrier terms for the "Charity" Use Case will also apply to other registered Standard Use Cases for these Brands.Political Use CasesTCR allows registration for Political use case campaigns for Sole Proprietor (SP) Brands, provided they have a valid political vet. This is to support political candidates who do not have an EIN to have access to Political use-case. Some restrictions apply:FEC or Federal level CV token cannot be imported into SP brand.CV token with EIN cannot be imported into the SP brand.A SP brand will not be granted “Section 527” status.SP brand with CV token will have access to POLITICAL use-case only if the political locale is state, local, or tribal.Campaign Use CasesStandard Use Cases are immediately available for all ‘Verified’ Brands and do not require Vetting or pre/post-approval by MNOs.Special Use Cases are sensitive or critical in nature and may require Vetting or pre/post-registration approval by MNOs. Requirements may vary according to each MNO.The following table gives a definition for each Use-Case Use CaseDescription2FAAny authentication, verification, or one-time passcode.Account NotificationsStandard notifications for account holders, relating to and being about an accountCustomer CareAll customer care interaction, including but not limited to account management and customer supportDelivery NotificationsNotification about the status of the delivery of a product or service.Fraud Alert MessagingNotifications regarding potential fraudulent activity on a user's account.Higher EducationMessaging created on behalf of Colleges or Universities, including School Districts and education institutions. This use case is NOT for the "free to the consumer" messaging model.Low Volume/MixedFor Brands that have multiple use cases and only need very low messaging throughput.Most companies can be served by ‘Low Volume Mixed’ use case, which includes less than 2,000 messages per day or 75 Texts Per Minute.Examples include demo accounts, small businesses (single Hair Salon, Doctor's office, single Pizza shop, etc.).MarketingAny communication that includes marketing and/or promotional content.MixedAny messaging campaign containing 2 to 5 standard use cases .Polling and VotingThe sending of surveys and polling/voting campaigns for non-political arenas.Public Service AnnouncementInformational messaging to raise an audience's awareness about important issues.Security AlertA notification that the security of a system, either software or hardware, has been compromised in some way and there is an action you need to take.Agents and FranchisesAgents; franchises; local branchesPost-registration approval by MNO is required for this Use Case.Carrier ExemptionsExemption by CarrierPost-registration approval by MNO is required for this Use Case.CharityCommunications from a registered charity aimed at providing help and raising money for those in need. 501c3 Tax-Exempt Organizations only.Note: If registering as a Non-Profit with a 'Charity' Special Campaign Use Case, you must also use the EIN and Legal Company name that matches your Federal Government Registration as a Non-Profit, and you must have a 501(c)(3) tax-exempt status to qualify as a Non-Profit Organization.EmergencyNotification services designed to support public safety/health during natural disasters, armed conflicts, pandemics, and other national or regional emergencies.Post-registration approval by MNO is required for this Use Case.SweepstakesAll sweepstakes messagingPost-registration approval by MNO is required for this Use Case.Political (Election Campaigns)Part of an organized effort to influence the decision-making of a specific group. Available only to registered 501(c)(4/5/6) and Orgs with a Campaign Verify token.SocialCommunication between public figures/influencers and their communities. Examples include: YouTube Influencers' alerts or Celebrity alertsPost-registration approval by MNO is required for this Use Case.Sole ProprietorLimited to entities without an EIN / Tax ID.Platform Free TrialPlatform Free Trial offers strict controls and MNO audit rights (MO opt-in).