No, all dates given are estimates, unless otherwise arranged with driver, and dispatch. We ask that you give us the earliest possible date you would be willing to release the vehicle to start working on your order. We than put you in direct contact with your carrier and the carrier and or driver will typically call you the afternoon or evening before your pickup and delivery (they won’t just show up unannounced, and if they do we want to hear about it). However, drivers are out on the road battling traffic, weather and any number of other issues that can throw off their pickup and delivery projections from time to time. If the projected dates we give you come and you are unable to make contact with your carrier, please call our office immediately so that we may help resolve the situation.