Since you should have been able to choose a day and time for pickup, we make sure the order is ready for that time, and will not contact you unless there is a problem or we have a question about the order.If we receive an order and it does not indicate a pickup day or time (technology doesn't always work the way you hope it will), we will normally email to ask when you would like to pick up.However, if you ever have a question, or want to make sure your order is ready, please send a message through our Contact Us page, or give us a call at 708.222.2772.