If you wish to return some or all of the items in your order to us, please allow up to several business days (excluding weekends and holidays) for your return to be received and processed at our warehouse. We will send you a confirmation email once we have received your return. Klarna will send you your invoice by email as soon as your order has been shipped. Please be sure to note the invoice deadline stated on your invoice. Klarna invoices are due 30 days after you receive your invoice. Your statutory right of cancellation and the Woodberg return policy remain unaffected by this deadline. You only pay for the items you actually keep. If you have just returned one or more items and the end of the invoice period is approaching, we recommend that you register the return in the Klarna portal. If you have any questions, Klarna customer service will be happy to help you. If you have received a reminder even though you have sent your items or
You have already returned your order: If the payment deadline on the invoice has passed, Klarna will automatically send you a reminder. In this case, please contact Klarna customer service directly.
If you are waiting for a refund: Klarna will automatically refund the amount for items that you have returned but have already paid for. Please wait for the updated invoice that confirms that the return has been received. After that, you can expect it to take around 2-5 additional banking days for the amount to be returned to your account.
If you have any further questions about your Klarna invoice, please contact Klarna customer service directly.