We are happy to exchange an item bought on our website with a new size within 60 days upon receiving an item. Jewelry must be returned in the same condition it arrived in,  including all branded packaging and filled out the Returns & Exchanges form. We will send you the requested size or model as soon as we receive your order back. We will ask you to cover the shipping costs of sending the jewelry back to us while we will cover the shipping costs of the exchange size to be shipped to you. Please note that while you are free to choose which shipment method to use when returning items to us, please make sure that the items reach us safely. We highly advise you to use tracked post. Unfortunately, we will not be able to make an exchange or a refund if the shipment is lost in the post. If you have any questions give us a shout at ask@nomoreaccessories.com Download Returns & Exchanges Form