If the call out is for a problem not inherent to the vehicle eg. Locked keys in the vehicle, changing a flat tyre, flat battery due to accessories left on etc, a $165.00 Roadside Assistance Fee is applicable. There is no charge should the problem be inherent to the vehicle eg. Mechanical issues. We offer a Premium Roadside Assistance Cover, please contact us for more details and pricing. Please note: Towing is only covered if you have taken additional cover