Please notify us immediately at support@goyoungnow.com so we can assist you promptly.If what missing from your order is a gift/ bonus, we will push to deliver it to you soon.If what missing from your order is a part of a product or an item, we will need you to send us the photo of: The package notice attached to the packaging of the parcel – a piece of paper showing the delivery detailsThe product packaging showing the product