You will get a 7 days cancellation and 30 days return policy at Beer Hawk, along with free exchange on all orders. If you have mistakenly placed an order and want to cancel it, you can do this within a week of signup to your account. If you receive any broken or spoilt bottle, Beer Hawk will replace it without any charge, provided that you contact their customer service within a month. If you do not like your product, you will get a refund for all your unopened boxes within 30 days. You can also contact their customer service if you do not receive your product within 1 working week.