In an attempt to make sure our customers receive their straps and accessories as fast as possible, our orders are fulfilled almost immediately after they are placed. Due to this, we are unable to cancel or modify orders once placed. If you placed and order by mistake or would like a different product, you will need to initiate a return or exchange through our return portal. Luckily returns and exchanges are extremely fast, and we can often get your exchange processed or your refund issued within a few days.