As a service provider for storage systems, data center solutions, Linux and networks, we naturally also offer SLAs. In addition, you can individually select the response times and availability you require. We offer SLAs only in connection with a software license.
We would like to point out, however, that with good planning of your cluster, no expensive SLA is actually required, since the failure of components is tolerable at any time.
Please do not hesitate to contact us if you would like an SLA.