New customers can add a second user to a careline plan while going through our online checkout. Look for the ‘Customise’ button when you find the plan that you are looking for.
As an existing customer, you’ll need to get in touch with our team – we can process your order for additional equipment over the phone.
In both cases, we’ll ask you for the new user’s medical and emergency contact details, so please have these to hand.
Adding a second user to your careline plan is an excellent idea if you have someone else living in your home who may also benefit from Telecare24’s emergency service.