To fully benefit from the programme, students are strongly encouraged to attend lessons consistently. In the event that students are unable to attend a class due to school events or medical leave, we offer replacement lessons to be scheduled within the same lesson week. Students are allowed to join an existing class of the same level if there are available seats. Should your child be unable to attend a replacement lesson during the week, lesson materials will be passed to him/her in his/her next lesson. While Cognitus Academy will try our best to schedule a replacement lesson for our students, we regret that replacements classes are not guaranteed. We also seek your understanding that fees collected are not refundable because resources have been committed to provide the lesson for your child on the scheduled time.