Cloud software is accessed and operated over the internet, requiring no physical installation on local servers. On-premise software, on the other hand, is installed and run on the company's own servers or computers. Cloud software provides accessibility from anywhere, automatic updates, and often lower upfront costs compared to on-premise solutions. The comparison below will help you determine which type of solution is right for you. Software-as-a-Service (cloud-hosted) Hosted in Google Cloud Operating expense, monthly subscription Online support Limited customizations Plug-and-play vanilla solution Secure database, Google Cloud Security Multi-channel customer support On-premise Installed on in-house or client's cloud server Capital expense, per milestone payment Online or on-site support More flexibility on customizations More in-depth process mapping Secure database, client's firewall server Limited customer support