If you are experiencing a projector that is not working properly, there are several steps you can take to address the problem. First and foremost make sure your power cable is plugged into an outlet on the same circuit as where it should be connected in order for it to work correctly.
If this does not solve your issue, then we recommend reconnecting or replacing any damaged cables that may have been broken during shipment of your device. In addition make sure all cables connecting to the projector such as HDMI and USB ports are securely fastened so they do not come loose while moving around with other devices attached like controllers.