There's no need to worry! Our expert team have cleared personal belongings through Indonesian customs for over 25 years. However, there are some essential things to keep in mind. Begin by logging into your online account and filling in your Inventory as you pack. Customs agents in Indonesia will be shown this document and may ask to inspect your containers.
Then, complete the following documents:
Scans of your passport's photo and signature pages and, if applicable, a scan of your visa.
Your Nomor Kartu Tanda Penduduk (Nomor KTP), a 16-digit ID number from your citizen or non-citizen ID card.
Optional insurance forms for complete peace of mind.
You must physically be present in Indonesia before your shipment arrives. Depending on your immigration status, there are specific customs processes and documents required to receive tax-free importation on your personal effects. For an in-depth guide to the customs process in Indonesia, please refer to our Importing into Indonesia page.