Absolutely! Please email help@svahausa.com with the name and/or email address of the gift giver, as well as the name of the item you received. We can then determine if the item is eligible for return, exchange, or store credit. For orders placed between October 31st and December 24th, we will accept most returns and exchanges (assuming they are still in 'Brand New' condition) until January 31st. An order number and/or the email address of the sender is required. Please note that you will be issued store credit if a refund is requested.