When creating a custom MX record, make sure to set the email routing settings to Remote Mail Exchanger. If you are using SpamExperts for filtering, add two additional MX records: mx1.vivawebhost.com with priority 10; mx2.vivawebhost.com with priority 20. SpamExperts is activated primarily on VPS plans running on their own cPanel license. You can learn more about email hosting by accessing the articles available on our knowledge base.