Waiting Time In A Sushi Shop.
All of our products are meticulously prepared to order, which can take longer depending on the time, day, number of employees on site, volume of orders in progress and the size of your order. In addition, the new security measures that each employee and store must do before and after each order impacts as well the waiting time and should be taken into account.
When you call in-store, our team should try to give as best as possible, an approximate pick-up time. When you order online, on our take-out or delivery order platforms, the waiting time is calculated automatically using a predefined calculation system. If the store finds that the order time will not be respected, they will contact you and offer you a new pickup time.
Many customers think that we are a fast food chain, but this perception is wrong. Our preparation is done every morning in-store. Our products are freshly prepared to order, by hand, by our sushi chefs. For us, preparing sushi is an art that should be enjoyed delicately and with patience.