Issue:
NetBotz HID door handles will not latch when used on the NetShelter Colocation or SV cabinets.
Product Line:
NetShelter SX Colocation, NetShelter SV
Environment:
All versions and serial ranges.
Cause:
The hasp which ships with the HID door handles will not work on the NetShelter SX Colocation or NetShelter SV cabinets.
Resolution:
Replacement hasps for the NetShelter SX Colocation and SV cabinets are now included with the HID door handle. The original hasp must be removed and replaced.