Whilst we hope this never happens, some people can have a sensitivity to the different metals, gold plating and base metals used in the plating process.If you are aware of a previous sensitivity or allergy to certain jewellery, please avoid purchasing anything other then solid gold, solid silver or hypoallergenic jewellery. If you purchase an item despite this allergy or sensitivity, it is your responsibility to be aware of the materials used and avoid purchasing those you may have a sensitivity to. We do not process refunds or returns in this case.