A boil advisory is a precautionary measure issued by the water utility to alert customers when there is a potential for compromised water quality. When an advisory is issued, it is recommended that customers boil all water used in food and beverage preparation for two minutes.  A boil order is a confirmation that contamination is present in the water system, and it is essential that customers boil all water used in food and beverage preparation for two minutes.Whenever a boil order or advisory is issued, we collect multiple samples and run tests to ensure that no contamination is present.  It takes a minimum of 18–24 hours to determine test results.  Any updates on City water main breaks can be found on this website.