The Cefaly device comes with a 2 year warrantee from the date of purchase. Keep your invoice or till receipt safe as this is your proof of purchase and the date marked on it shall be deemed the date of purchase.
This 2-year warrantee does not cover accessories such as batteries, electrodes and preparation products (“Prepare”), nor any damage resulting from the device being struck, dropped or damaged in any other way that may prevent it from working properly. Devices that have a cracked, broken or bent box or a box that shows signs of physical damage shall therefore not be covered by the guarantee. This also applies to devices that have had their contact parts bent or crushed by force.
During the guarantee period, the device may, depending on the severity of the fault, either be repaired free of charge via an approved repairer or replaced.