At Slowpoke, we value your trust and aim to make returns hassle-free. Please contact us before sending any item back. Returning an Item: Return products within 10 working days in original, resalable condition with tags. Refund excludes original delivery cost. Contact our customer service for assistance. Refunds: We'll refund the original payment method within about 10 days of receiving the product, subject to its condition. Return Address: Ship to:  Slowpoke Returns 1040 E Logan Ave Salt Lake City, UT 84105  Faulty/Incorrect Item: Contact us via email for help with faulty or incorrect items:  Returns T&C: Pack items well to avoid damage. Items must be in original condition with tags. Damaged items won't be accepted. Protect footwear box. Lost/damaged items in transit are your responsibility. No responsibility for return custom charges; contact us for help.