All Roland, BOSS and V-MODA products come with a minimum of 2 year “return to base” warranty. Details of our warranty policy for products bought from our London Store or Roland Live Video Service can be found here. With the exception of products that benefit from an on-site warranty, it is your responsibility to return the product to our London Store. For purchases via our Roland Live Video Service, whilst we charge for the collection of faulty products (excluding “on-site warranty” products), we will refund these charges once we establish that the unit is faulty and is covered by warranty. Faults within 30 days of purchase/receipt If the product was brand new, boxed stock and develops a fault within 30 days of purchase/receipt of the product (whichever is later), and this is not due to misuse or other reasons excluded from the normal warranty, we offer the option of replacing the products, refunding the products or repairing the products. The best approach would be discussed and agreed at the time. If the product was purchased as “Ex-Demo” or “Ex-Display”, then we may not be able to offer a similar product as a replacement, so we would then offer a refund or a repair of the product. Faults 30 days after purchase/receipt If the product develops a fault 30 days after purchase/receipt, but within the warranty period, we will offer a repair of the item. Failing this we would offer a replacement, or a refund if a replacement is not available.