If you need to return products in accordance with this Policy, please contact our Customer Service Team to find out how to send your products back to our nearest warehouse. Please always include your order confirmation number in the subject line as well as pictures of the products you wish to return. Shipping costs are the responsibility of the customer and are non-refundable. We recommend that you package the products appropriately and use a trackable, insured service as we cannot take responsibility for items damaged or lost in the return transit.