Our agent will be in constant contact with you and/or your drivers to get information on their current location and time of arrival to the delivery location. Once we know where you are and where you are headed, we will get to work on finding a suitable load. Once a suitable load is found, our agents will begin gathering information and negotiating rates. We will be sure to contact you for approval of each shipment so that you have nothing to worry about. If you are approved, we will begin the clearance process by completing paperwork packages, requiring insurance certificates, and submitting the necessary documents to the broker. Once the process is complete, we will sign the fare confirmation, direct you or your driver, and send you the original fare confirmation for your records.