If you decide you no longer want to be subscribed to the paid plan, you can cancel your subscription at any time. Your account will be active till the end of the billing period. To cancel, go to the; Administration panel and in the Billing section, click on Plan. Then click on the ellipsis on the right side of the screen and select Cancel subscription.
We don’t issue refunds for the unused subscription period, but if you have billing questions, we’ll be happy to help at support@whiteboards.team.
Please note that canceling a subscription is different from deleting your organization. If you choose to delete the organization, your access to the tool will be removed immediately and all content will be gone irreversibly.