If you have received damaged products, please email us at support@thekombuchacompany.com and include your order number. We appreciate your business and will do our best to resolve any issues as quickly as possible to make sure you are satisfied with your purchase.Please include a description and photos of the damage in your email so we can better assist you. We will either replace the damaged items or provide a refund, depending on the situation.Thank you for bringing this to our attention. We strive to provide the highest quality products and excellent customer service, so please don't hesitate to contact us with any issues or concerns.