E-mails are sent to the address you provide when placing an order the moment you submit an order, if you did not get one it's possible it went into a spam or junk folder, free e-mail services such as hotmail and yahoo sometimes flag our e-mails as spam and either delete or move them to the folders mentioned, as such we do not recommend using free e-mail services unless absolutely necessary.If you need help locating your order please contact us