The timeframe estimated on the website is the expected transit time for the shipment, i.e. starts when your order has left our warehouse until it get delivered. Generally, it takes 1-3 working days for New Zealand orders and 5-15 working days for non-trackable international shipments.In addition, we aim to dispatch your order with 1-2 working days from the time your order is placed. However, this might take longer during holiday seasons or due to the stock availability or the volume of orders we get. Please note we do not have any control over the delivery time once your order has been dispatched.