I have been refinishing bathtubs and countertops since 1996. If you can't find this information on my competitors website, it's because they don't want you to know. Be wary of franchises. Just because the franchise has been around for 30 years or so does not mean the franchisee owner is trained or experienced. Training a few days at a facility is not the same as on the job training. Since I'm not a franchise, all my years of training has come on the job.