When the printed photos appear blank/offset, you can use alcohol to smear the blue card, and clean the paper pickup roller by printing out the blue card . You need to apply alcohol once every time you print, and print 4-5 times repeatedly. It can be resolved after a while.
2. Try to replace a pack of photo paper for printing. The storage environment of photo paper is at a temperature of 20°C~25°C and a relative humidity of 40%-60%. For shifting/blank issues, the photo paper will be greatly affected by temperature and humidity after opening, so it needs to be used as soon as possible to avoid affecting the print quality due to moisture. It is recommended to use a sealed bag to seal the photo album, etc. to seal the photo paper.
3. When the blank space/offset still does not improve, the customer service will hand over the photo of the problematic machine to the after-sales for a second judgment, and follow-up operations will be carried out after the judgment is completed.