We take time to ensure every item is carefully packaged and inspected before it is shipped. Once the products leave our store, any damage that may occur is out of our hands. If merchandise is damaged upon receipt, due to weather or carrier handling, please contact the shipping carrier immediately. We suggest taking photos and to keep the items (uneaten) for their review.  In some cases we utilize ice packs when packing your orders based on temps for where it is being shipped. To learn more about shipping and returns go to Shipping Policy and to learn more.