We’re sorry to see you go, but we understand that sometimes things change. To cancel your SmartPaks, visit our AutoShip Manager on our website (if you’re not logged in already, you’ll be prompted to do so first). Next click on Manage SmartPaks button next to your horse’s order. From there you’ll be taken to the SmartPaks Manager, where you’ll have the ability to cancel your order by selecting the link labeled “Cancel this SmartPak”. From there you’ll be asked to complete a few quick questions and will then receive confirmation that your order has been cancelled.