Should you receive a damaged item, please take a photo of the item which clearly displays the damage and email the photo to our Customer Care team (contact@breezyswimwear.com) along with a description of the damaged item and your Order Number. Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome.You must contact our Customer Care team within 48 hours of delivery. If you report a damaged item past 48 hours of delivery a refund cannot be issued.