We offer no-hassle refunds and exchanges of any unused item in the condition it was received within 30 days of delivery. Please contact us immediately if the item is damaged upon receipt. All items must either include original packaging, or if you don't have it we can send your replacement item and you can use that box for the return. Initiate a refund by replying to your order confirmation or order delivery email by telling us the items you'd like to return and whether you'd like a refund or an exchange. We print and pay for the return shipping labels up front, you just have to repackage and drop the item in the mail. Once we get it back we'll process your refund/replacement.