If your package was processed through a local post office or courier, tracking details may say "Delivered" once it arrives at the carrier's facility, but it may take up to an additional 5 to 7 days to arrive at your address.If you've waited 5 to 7 days after delivery confirmation and you still don't have the package:See if someone else accepted delivery. Check with household members, neighbors, building managers, the mail room, front desk, and anyone else who may have accepted the delivery.Look around the delivery location. Carriers sometimes leave packages in a safe, hidden place like on a side porch, in/around your garage, or behind bushes.Check your mailbox. Smaller items or items in soft packages are likely to be delivered there.Check for a parcel locker key. If your mailbox is in a cluster box unit (i.e., several mail boxes clustered together) or your package is addressed to a P.O. Box, check your box for a key to a parcel locker where the package may have been delivered.Check for a mail hold. If the U.S. Postal Service is holding your mail, your package won't be delivered.Look for a notice of attempted delivery. You may find an attempted delivery notice in your mailbox or P.O. Box or on your door. Follow the instructions on that notice to request redelivery or pick up the package.Contact the carrier. Ask if they have additional information about the package's location. Have your tracking or delivery confirmation number handy.Occasionally a carrier will scan a package as delivered before it arrives at the final destination, or the package may have been misdirected by the carrier and it could take an additional 7-10 days to redirect the mail to the proper location. Please see our Shipping Page for more information or Contact Us for any questions or shipping issues.