Please double check your order confirmation and ensure that you've entered the correct address. If your address cannot be verified by UPS we will contact you for an alternative address. If your package does get sent back to us, please note there is a reshipment fee (same amount paid on the original order) that will need to be paid for an additional send out. There is a 15% restocking fee for non-reshipment packages. Shipping is nonrefundable once a package is sent out.