The Kingslim app may be not updated to the new version. So ensure to install the up-to-sate Kingslim APP on your phone.
2. Your dash cam and phone may be not connected to the same Wi-Fi network. So make sure that your dash cam enters the Wifi mode and that your phone is connected the camera’s Wifi. Tip: If you’re using an iPhone, you can turn off Cellular before connecting the camera to the APP.
3. Compatibility issue. Our Kingslim APP may be not compatible with your phone. Please contact customer service for proper solutions.