To proceed with the exchange, please read these below mentioned points carefully: 1.Contact our customer service team or visit our returns/exchanges page on our website to initiate the process. Provide them with your order details and reason for the exchange. 2.Our customer service representative will guide you through the exchange process and provide you with any necessary instructions, including return shipping details and any applicable terms or conditions. 3.Ensure that the product is in its original condition and unused. 4.Once we receive the returned product, we will promptly process the exchange and arrange for the shipment of the new product to you. Please note that any price differences, shipping fees, or additional charges will be discussed with you during the exchange process. We strive to make the exchange process as seamless as possible and ensure your satisfaction with our products. If you have any further questions or need assistance, please don't hesitate to contact our customer service team. Thank you for choosing Addicted Bespoken, and we appreciate your understanding and cooperation.