As SkyMD has grown, expanding into multiple medical specialties, we now support both video and non-video telehealth visits. In 2018, SkyMD started as a dermatology-only telehealth platform, offering non-video visits to patients that would upload high-resolution photos of their skin conditions, and that is still a big part of SkyMD. Our online dermatologists see patients in all 50 States every day this way, without video conferencing being required. However, SkyMD is one of the few medical groups that treats acne by prescribing Accutane, and before our online dermatologist doctors will prescribe that medication, we require a face-to-face video call with our patients to talk about the treatment plan and potential risks and benefits of that medication. For all other medical specialties, such as primary care, pediatric, and behavioral health visits, we want to see our patients in a video conferencing format. Live video is usually better for both the patient and the doctor, and more information can be shared during a live video call than a phone call or answering back and forth. Separately, in some cases, certain health insurances require a video conferencing format for all telehealth visits, regardless of the specialty, such as Medicare, and some US States may require a video conferencing modality for telehealth calls. These rules are always built to protect both the patient and the doctor, ensuring a proper relationship is established between the two parties, verifying the patient’s identity, especially if medications may be prescribed.