One of our core values is ensuring that we send it out all our gear in excellent/like-new condition. And we ask our clients to return the gear to us in comparable condition.If the gear is lost or damaged during your rental period, please notify us immediately.When gear is returned, we inspect it top to bottom as a part of our Safe & Clean Protocol. We look for damage, scrapes, lost parts, broken or split wood, smoke smell, the necessity for excessive cleaning, etc . If we notice any of these problems, we will document the damage and notify you. You will be charged a reasonable cost to repair or replace the item.