If you have already been in contact with our customer service, but want to take the complaint higher up, please email us at describing your complaint. You will receive a confirmation that we have received your complaint within 24 hours and our goal is to always answer all complaints within 5 working days. Complaints outside of Lendo
In the event of dissatisfaction in our complaint management of your errand, you may turn to Allmänna Reklamationsnämnden , e-mail with it. You may also contact Konsumentverket at 0771–42 33 00, or Finansinspektionen at 08-408 980 00, (these are both authorities overseeing financial institutions and insurance brokers). They don't pick up single cases, but if a company has a lot of complaints they will.