We trust that you will be satisfied with your purchase from the OPPO Store. However, if you are not happy for any reason within 14 days of delivery, you may be able to return or exchange the Eligible Products at your expense under the following circumstances. For returns, we'll refund your payment to the credit card you used to make the purchase. For exchanges, if the replacement costs more, we'll charge you the difference. If it costs less, we'll refund you the difference. This offer is valid for 14 days from when your order is delivered, and you'll need to make sure the item is returned in new, unused, saleable condition with all original sealed packaging. Note that our authorised resellers have their own policies which you should familiarise yourself with if making a purchase through them.