If you are unhappy with your mattress or topper, please let us know at your earliest convenience. We can help you to find a more suitable product.
You will have 100 nights from the date of delivery to ensure you love your new Selectus product. If you decide it’s not right for you, we will find a different solution. If you still don’t love it, we will collect it and refund you. We do charge an admin fee to cover the cost of collection. Details can be found on our returns page.
Please note: There is a an adjustment period with any new mattress. It takes time for your body to adjust to a new sleeping surface so we ask that you sleep on it for a few weeks before starting the returns process.
If you are unhappy with your Selectus product, please contact us at [email protected] and quote your full name, delivery address and order number.