https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/8m4wIdW0Fk/resources/441yprd4dn/pick%20account%20error.PNG (pick account error.PNG) Ensure that you are using the latest version of the Indigo app. With a stable internet connection, kindly try to switch from “production to “staging” then ensure to put it back to “production” before proceeding to log-in as shown below. https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/8m4wIdW0Fk/resources/fs1ibGdSoh/staging.PNG (staging.PNG) In case the issue persists, kindly reach out to us at softwaresupport@birchesgroup.comand send a screenshot of the error you are encountering.