We make every effort through description and images to correctly represent the items on sale at only5pounds.com. However, if you receive your item and decide that you would like to return it, please contact info@only5pounds.com to arrange the return within 30 days of your purchase. Please note that items returned without previous authorisation will result in delayed processing.
Items need to be unused and in original packaging. We cannot accept returns on custom items.
For hygiene purposes, we can't accept returns on Food & Drinks, health & beauty products, makeup, underwear or lingerie unless the item is faulty or the wrong item has been sent.
Read our full returns policy here.