In case you have opted for eStatement but did not provide a valid email ID to the bank or have specifically requested not to receive any communications (including promotional & non-promotional) from the Bank, you will not receive the email initimation. However, you may view e-statement in your internet banking access. To view your eStatement, you can simply login to your Internet Banking Account and go to Accounts Information > Download Statement.
In case if same email ID is being used by more than one customers or for more than one customer-id, the email intimation will be send to that email ID only once.