If you are not satisfied, please contact us either by telephone or email. We take client service and satisfaction very seriously and any concerns will be dealt with as quickly and efficiently as possible. If you ever need to make a complaint about your policy, please contact us in the first instance, using the address or the contact numbers overleaf. Details of our complaint handling process are available upon request.
You also have the option to make your complaint to the Financial Services Commission of Mauritius. You should obtain a Complaints Form from their website and submit this, with any supporting evidence of your complaint, to The Chief Executive Financial Services Commission, FSC House, 54 Cybercity Ebene, Mauritius
Email: fscmauritius@intnet.mu | Telephone +230 403 7000 | Fax +230 467 7172