We will refund the agreed amount within 5-7 business days from the point it was requested. The refund will be sent to the bank account we have on file for you or we will directly credit it to your Capital on Tap account balance, depending on what you have discussed with our team.
In the case where it has been more than 7 business days since you requested the refund, please do give us a call on 020 8962 7401. Thank you very much for your patience!