Since the ROI conversation is limiting, the conversation needs to shift to VOI or value of investment.
Value on Investment as a model is more comprehensive, flexible and adaptive to a company’s specific needs. Metrics here become about absenteeism, engagement, retention, happiness and so on.
This is a more holistic approach and offers better measurement. Ultimately, if employees don’t bring their best selves to work each day, feeling physically, emotionally and mentally prepared to give of their best, nothing else matters.