For regularly stocked items, a minimum of 3 boxes must be presented for return. No returns will be accepted after 30 days from date of purchase. Boxes must remain unopened. No returns/cancellations for custom and special orders. No returns/cancellations for ordered carpet. Products arriving from the United States (all Shaw and COREtec products) – Minimum 300 sqft return + Cost of shipping to the United States applies. Customers must pay 25% restocking fee. No exceptions. Returns cannot be accepted through shipping format and must be brought back to the store.