One of the best things about choosing a Citybase apartment is the huge range we can offer - from great value budget options to luxury pads for special occasions, and everything in between.Before a property is added to the Citybase portfolio, each individual set of apartments and the operator has to undergo a thorough review process from our Partner Relationships team. All of the apartments we provide must have their ownbathroom and kitchen or kitchenette facilities. It must also be 'serviced', which means regular cleaning and linen changes.We do not receive a fee from operators to join our portfolio, and if we feel they aren’t reliable or meeting our high standards of service, then we will not work with them.We also think it's really important to be able to personally recommend our apartments.We live and breathe apartments and can source and offer apartments from the largest portfolio in the world. Wherever possible, we visit, view, assess and grade every property we offer to our customers..Our people stay in them. A lot.So, when you ask us a question, we aren't just looking at a screen; chances are someone in our team has visited or stayed there.With us, you always know what you're booking and, unlike other online booking agents, we are at the end of the phone, should you need any assistance.