If you miss your pick up time, please speak with the hotel reception at your pick up location. They can contact AAT Kings to confirm if the coach has already left or if it will be able to come and collect you.
It is important that pick ups are on time, to ensure there is enough time to do all included experiences in your tour. It is likely that if you have missed the pick up, the coach cannot turn back to collect you and you may have to wait until another day to do the tour.
The best way to avoid this is to plan ahead and be ready at your pick up location 5-10 minutes prior to the departure. If you do not receive an SMS from AAT Kings to confirm your pick up time, please call 1300 228 546 (option 1) to reconfirm and ensure you will meet the coach at the right time.