Call consultations are billed per minute. If you get disconnected during a consultation call you can always call the consultant again if he/she is online and continue the conversation. If the call was disconnected due to low wallet balance, you just need to recharge your wallet and call the consultant again. In case the consultation is incomplete and the consultant is not online at that time, you can chat with the consultant and check when they will be available again. You can also raise a dispute for a refund if you are unable to connect with the consultant and the consultation was incomplete or can get in touch with our support team.