Be sure to check for typos, and/or copy and paste the exact promo code in the PROMO CODE/VOUCHER box on the first page of checkout (when viewing your shopping bag). If your promo code isn’t working, be sure to check the expiration date and that your code is valid for use on the products in your cart. If you are still experiencing issues, please email us at hello@paperdolls.ph and include the promo code you are trying to use.