​ISA Professional will accept returns within 30 days of date of purchase if you are not completely satisfied. Return items must be undamaged and in the same condition received with original packaging. Please allow 5 business days for refund to process once ISA Professional receives your return package. You can use ISA Professional’s return portal to initiate a return. You will receive a pre-paid shipping label for flat rate of $9.95. Shipping costs are not refundable and will be deducted from your refund.