We continue to follow government advice. If regulations and staff availability allow, on-premises service visits will continue as usual, provided our customers are happy to do so. We follow these protocols to keep our employees and customers safe:
Check there has been no confirmed COVID-19 case on-site to date
Avoid physical contact during every visit, with no handshaking or sharing of items (including pens or tools) and always stay at least 1m away from customers
Wear latex gloves throughout the duration of site visit
Use provided sanitisation equipment to disinfect the dispenser on every visit
If a technician experiences any symptom, they have been instructed to self-isolate at home for 14 days and contact their healthcare provider.