As a leader one needs to interact with numerous people. They are experts in different areas and they have different technical skill sets. Soft skills play a vital role in communicating with all these people. Soft skills include time management, interactive skills, communication skills, cultural intelligence, etc. Technical skills also referred to as ‘hot skills’ are specific to a role but soft skills are learnt over time and experience. Soft skills enable satisfaction in the workplace, improve the performance of employees, build a positive work environment, increase leadership potential. Hence firms are investing in soft skills training courses for their employees.