After placing an order on our website, you should receive an order confirmation email within a few minutes. If you haven’t received this email, we recommend checking the following:Check Your Spam or Junk Email Folder: Sometimes, confirmation emails can be mistakenly directed to your spam or junk email folder. Please check these folders for an email from Liftlash.Incorrect Email Address: It’s possible that there was a typo in the email address provided during the checkout process. Please ensure that the email address associated with your order is correct.If you have checked these possibilities and still have not received your confirmation email, please contact our customer support team. Provide us with your order details (such as the order number, if available, or the name and email address used to place the order), and we will assist you further. You can find our contact details here: https://liftlash.co.uk/contact-us/