We recommend arriving about an hour prior to departure time for check-in. The boats will typically begin boarding 30 minutes prior to departure time. If you arrive before boat is boarding, then we ask that you wait at the top of the dock for us to begin boarding. PLEASE BE AWARE: Check-in must be done PRIOR to boat departure time. Boats will not wait for passengers arriving after departure time. All passengers that arrive after departure time are considered a no-show and will not qialify for a refund or credit.