Following validation of your order, you will receive a confirmation e-mail. This contains the following information:Order numberOrder dateDelivery and invoicing detailsList of articles orderedTotal amount of the orderIf you do not receive this confirmation e-mail, please check also your spam email folder.If you do not find any email from us there then it is possible that your order has not been logged. To verify, please contact Kronokare customer services: retail@kronokare.com