After you’ve placed an online order, you have 15 minutes to email us at [email protected] and get a full refund if you’ve changed your mind. Please remember you must email us rather than phone us to cancel your order.
If your order’s already been despatched, you can’t cancel it, but you can refuse delivery from the courier. We’ll just take a £20 refusal fee from your refund to pay for your order to be returned to us.