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We believe that any problems are best dealt with by the practice and we would wish to know if you were not satisfied with the service contact our Practice Manager Maxine on 03 9521 5378 or e-mail pm@newbaymedical.com.au. However if you would like to follow up further, you are welcome to contact the Health Complaints commissioner on 1300 582 113.
If you require further assistance, you may choose to contact the Victorian Health Complaint Commissioner at https://hcc.vic.gov.au/make-complaint or the Australian Health Practitioner Regulation Agency (AHPRA) at www.ahpra.gov.au.