You can provide your customers with an unsubscribe button in the member area to allow them to cancel their Digistore24 subscriptions. This way, you reduce the support effort required while simultaneously increasing your customers' satisfaction and trust in you. This also helps you to avoid complaints from customers who don't know how to cancel via our support team.Subscription management componentThe subscription management component gives customers who've logged in access to their subscriptions.How to add subscription management on the account page:Switch to the website where your courses are located.Click on Website in the main menu and then on Website pages.Click on the account page's pencil icon. The Pagebuilder will now open.Add the Subscription management component to the page.If necessary, click on the component's gear icon to customize settings in the sidebar.Click on Save.Unsubscribe buttonYou can also offer your customers an unsubscribe button. If customers click on this button, they will be redirected to a search form where they can enter their details to find and cancel their Digistore24 order. Customers need their subscription order IDs for this, but they don't have to log in.How to create a general unsubscribe button:Create and place a button (e.g. "Cancel subscription payments") on the account page.Link the button to the search form's URL for Digistore24 orders: ⧉https://www.digistore24.com/find_my_order/cancelIf the order is found, the customer will be redirected to the order confirmation page, where they can unsubscribe.