This symptom could be the result of activation of the manual light switch on the premium wall consoles or continuous breaking of the infrared sensor beam when the door is up. To turn this feature OFF, with the opener lights ON, press and hold the light button for 10 seconds, until the light turns ON and OFF again. To restore this feature, start with the opener light ON, then press and hold the light button for 10 seconds until the light goes OFF and then ON again.