When you have a return or replacement requirement from your customers, B&J's Buffalo, Los Angeles, and Toronto warehousing and fulfillment centers provide one-stop reverse logistics solutions, which include: generating a return label to report the return receiving inspecting the product and the box restocking, replacing, shipping back to your designated location by courier service or trucking service If you're a Canadian seller: we receive your returns in our Buffalo warehouse and ship them back to Canada If you're a US seller: we receive your returns in our Toronto warehousing and fulfillment center and ship them back to the US