Hire cars are only available as additional covers in two instances for Comprehensive Car Insurance. Firstly if an incident wasn't your fault and secondly, if your car was stolen. We will also arrange a hire car if you have cover for Third Party Fire & Theft Car Insurance (see the PDS for full details).​
If your car is damaged by an incident where you or the driver of your car weren't at fault and it cannot be safely driven or is in for repairs, as long as you can give us the name and address of the person at fault and the registration number of the at fault vehicle involved, we'll cover the reasonable cost of a hire car that meets your needs.​
If your car is stolen, we will provide you with a hire car that meets your needs for up to 21 days.​ In addition to this, if you have Comprehensive Car Insurance and you’ve been involved in an incident that was your fault and you have also purchased our optional cover – hire car after an event, we will provide you with a hire car that’s a similar make or model to your own car, for up to $90 a day until your car is repaired, returned undamaged or we settle your claim.​
Please note:
You may not be able to use the hire car for ridesharing purposes.​
A hire car cannot be used by learner drivers or drivers under 25.​
Please read the PDS for more details.