We accept returns for a refund at any time after purchase. Exceptions are items marked as "Final Sale" or "No Returns". Shipping fees and costs to return items by mail are not prepaid nor reimbursed by us.
In-store returns: Bring the merchandise and your packing slip to any register in the store for a refund to the original method of payment. If a gift card and debit/credit card were used, the gift card amount will be refunded first to a virtual gift card, then the remaining balance to the debit/credit card.
For gifts returned in-store, the total refund can be applied to a Bealls gift card if requested, or to the original tender if a receipt is presented.
Mail-in returns: Send returns to BeallsFlorida.com, Returns Center, 1806 38th Ave East, Bradenton, FL 34208. Include a copy of your packing slip or order acknowledgment email, your name, order number, item SKU, and the reason for the return. Customers are responsible for all return shipping and handling charges. Refunds will be processed to your original payment method within 7 business days of receiving the return.
For gifts returned by mail, the total refund can be applied to a Bealls Virtual Gift Card if requested in writing on the packing slip or another note enclosed within the return. A valid email address is required for a virtual gift card refund. Otherwise, the refund will be applied to the purchaser's original payment method.
If you receive a defective or damaged item, or if the items received are different than your original order, please contact Guest Services at 800-569-9038 or GuestServices@beallsflorida.com for support.
We cannot process merchandise exchanges for online purchases. Once your item is received, it may be exchanged in-store or returned by mail. For assistance with coordinating your replacement order, please call 800-569-9038.
Please note that this is a summary and for the full return policy, please click here.