Our WordPress website maintenance & support services consist of an eight-step process:
You contact us and we help you pick out a WordPress Support plan or WooCommerce Support plan
We onboard you onto our maintenance services. We will give you access to our Slack communication channel and ClickUp. On Slack, you will be able to communicate with our project manager, developers, and QA tester. Whereas on Clickup you will be able to create support tickets. Also, you give us access to your WordPress website.
We analyze the health of your WordPress site.
We set up a staging site to run all tasks before we move them to production. Moreover, we set up a testing & local environment for your site.
Our developers will take around 10 hours to learn your WordPress site.
We create & develop security measures for your WordPress website.
Now we can run the first updates and support
Cyclical support services.