The Helix Fi 2 gateway (white) features Wi-Fi 6 technology. Compatible devices include “ax” in their Wi-Fi settings, for example: “Wi-Fi 802.11 a/b/g/n/ac/ax.”
If your device is compatible, but doesn’t detect your gateway’s Wi-Fi, you may need to update that device’s network card drivers.
Check if updates to your network card are available and run them to avoid any connection problems. It may be a good idea to download the required update directly from your network card manufacturer’s website.