While we cover external damage to electronics, we can’t be responsible for the mechanical condition of appliances because we can’t be sure they were working before the move.
When in doubt, get us to pack the item. Then if you need to file a damage claim we get an electronics shop to decide if the damage is moving related or if it was because the appliance was old and fragile. All moves involve travelling on public roads that can vary from smooth to full of potholes. Some shaking is bound to happen, and that can strain old connections inside electronics.
If you’re especially concerned about your electronics, for an extra fee we can have an independent 3rd party (like an electronics shop) test and certify that your electronics are working before the move.