When you receive your order, please inspect the package for any signs of damage that may have occurred during shipment. It is normal for the shipping carton to show some wear but if damage has occurred to any of the item(s) in your shipment, please retain the box, the packing materials, and the items inside and reach out to us on americas@marianila.com
Include your order number and pictures of the damage and describe what has happened. We will investigate your case and give you further instructions on how to proceed.