Most field service businesses have at least five call numbers. It is crucial to manage and attend every call, which is your prospective or existing customer. Each call lost equals lost revenue. Therefore, a call dispatch software or a service call management software is essential. With features beyond the usual phone system, the SmartCall service call management platform helps field service contractors scale their business. It enables users to identify their dispatcher’s performance, know which marketing campaign is working the best, record calls for future use, and have all the customer details available instantly.