An external training record contains the knowledge, skills and competencies from vocational, practical or online training conducted. An external training record can be recorded against an account in the portal.To access the External Training Record page, go to the Menu and select the External Training Record option.A listing for External Training Records is shown under Portal Menu Items, which is found via Configuration > Products > Portal folder > Main Menu. If you need help with this listing, please contact Kineo. Please also note that Kineo will need to be contacted to finalise the set-up of your Eternal Training Records. Export your training recordsYou can export your external training records Open the External Training Records page (go to the Menu and select the External Training Record option).The New training record form appears on the page (below the New Training Record and Export buttons).Select the Export button. The External Training Records report opens. It contains your external training records. Click on the Print button to print your report or to save it as a CSV, Word document, or in PDF format.Add an external training recordYou can add an external training record to your account in the learning portal by following these steps:Open the External Training Records page (go to the Menu and select the External Training Record option).The New training record form appears on the page (below the New Training Record and Export buttons).Go to the Providers section.Select the name of the organisation that provided the course from the Company Name drop-down (this step is mandatory).If the provider does not appear in the drop-down, please add them by clicking the + Add a Provider button.When you select the provider, the following fields are auto-filled (if they have been saved against the provider; if not, they are marked with a dash):  RTO #: The provider's Registered Training Organisation (RTO) number. Contact Name: The name of a contact person or department for the provider.Go to the Training Course section.Select the name of the course you took from the Course Name drop-down.If your course does not appear in the drop-down, please add it by clicking the + Add a Course button.When you select the course, the following fields are auto-filled (if they have been saved against the provider; if not, they are marked with a dash):  Course Description: A description of the course; this is usually taken from the provider's website. Category: States whether the course belongs to a particular category. Qualifications: Lists any qualifications you received by taking the course. Refresher Period: Indicates the number of days until this record expires; you would need to take a refresher course before this expires for this record to remain valid.Go to the Trainer section.Enter the name of your trainer in the Trainer field.Enter the location where the training took place in the Training Location field. If this was an online course, this could be the website's address.Enter how long the course took in hours and minutes (HH:MM) in the Duration field.Enter the date you started the course in the Start Date field.Enter the date you finished the course in the Finish Date field.If there is a date your course expires, enter that date in the Refresher Date field. If there were any training points applied to the course, add them in the Training Points field.Select a training point type from the Training Point Type drop-down.If there is anything else you would like to add, add it in the Additional Information field. Upload any supporting documentation, such as an attendance record or certificate of completion, against the training record by clicking on the Add Attachment button.A pop up appears that enables you to select and upload a file. You can upload multiple files.The accepted file formats are: .csv, .txt, .rtf, .gif, .tif, .xls, .xlsx. , .jpeg, .doc, .png, .docx, .jpg, .pdf, .tiff, .ppt, .pptx. The maximum allowed size of the uploaded file is 20 MB.Click on the Save button at the bottom of the form to save the record.The record is recorded against your account and it appears under your external training records.