Mediation sessions usually begin with the introduction of the mediator to the two parties. The mediator provides procedural ground rules and explains the mediation process including clarification of the issue of session confidentiality, time allocation and securing a commitment from the parties to seek resolution in good faith.
The mediator will then explain the role of the mediator which is to be an impartial facilitator, not an advocate or judge of either party, and to assist the parties in arriving at their own solutions.