The global supply chain has undergone a huge transformation in the past decade. As a result, the 3PL industry has started to rise up and offer more features and services to fulfill the needs of the changing industry.
Some key requirements that many brands are looking for are;
Transparency and communication – When outsourcing inventory management, order fulfillment, and other facets of a company’s logistics process, it’s important to keep strong lines of communication open to maintain a healthy 3PL / client relationship. A vendor portal can help to simplify this process and keep clients happy.
Meeting key metrics and KPIs – Some common measurements of 3PL success are on-time delivery, accurate order fulfillment, real-time stock availability and accuracy. Meeting these metrics and being able to report against these KPIs demonstrates the reliability of your 3PL service offerings.
Value and cost-effective services – Clients don’t want to worry about their inventory as it sits in your facilities so good inventory management and transparency are very important. Order fulfillment needs to be cost-effective for clients and by focusing on efficiency or lowering shipping costs your clients will realize the true value of your 3PL services.
Flexibility – Some clients may have more advanced requirements like kitting or assembly services, lot & expiration date management of inventory, serial number tracking, or data availability for 3rd party systems like ERPs. Having these capabilities allows you to provide robust and flexible services offering for potential clients. Our 3PL platform offers out-of-the-box efficiency with core 3PL competencies but also a robust feature set so you can take on more diverse clients.