No, Eversource and National Grid as a regulated utilities will always be the one to service the poles, wires, pipes and meters. Deregulation allows customers to choose where they get their energy supply, but Eversource and National Grid will always be the delivery company and receive compensation for those services. Using another supply option does not lower your response time or any priority status within Eversource and National Grid – you still call the utilities with any service needs.