Should you need to contact Infinity’s customer service team (be it for to file insurance claims or for general customer service related questions), you have three options to proceed:
You can call Infinity toll-free at (800) 782-1020 You can email Infinity by using the email form at the bottom of the Contact US page at www.infinityauto.com You can send Infinity a letter to Infinity, 2201 4th Avenue North, Birmingham, AL 35203, United States
A Infinity representative will get back to you within 24 - 48 hours.