For all return requests, our delivery partners attempt a maximum of 3 reverse pickups. Your return request may be marked as "pickup-exception" or canceled for the following reasons: The delivery partner was unable to contact you. Difficulty in locating your address. Incorrect phone number or incomplete/wrong address provided. Incorrect pincode, etc. If the first reverse pickup attempt fails, our shipping partners will contact you to reschedule the pickup. However, if the return order still isn't picked up after 2 more attempts due to the reasons mentioned, the order will be canceled.To avoid this situation, we kindly ask that you answer calls from our delivery partners promptly. If the initial pickup attempt fails, please respond to messages from the delivery partner to arrange a new pickup time.If your return request is canceled due to insufficient attempts, please reach out to us via email or phone, and we'll be happy to assist you further!