ScopeThe following steps will allow you to reset a user password and send them an account recovery email.Intended Audience: All UsersRequirementsOffice Manager access or higher to the Manager Portal Reset a Single UserLog into the Manager PortalClick on the Users buttonAt the far right of the user you want to reset click on the Edit icon then click on AdvancedOn the next page check off the Automatically send recovery email after password reset option and then click Force Password ResetThe user will receive an email with a link to reset their password. Reset Multiple UsersLog into the Manager PortalClick on the Users buttonSelect each of the users you would like to resetClick the Bulk Action buttonSelect the radio option for Force Password Reset and Automatically send recovery email after password reset then click Complete ActionThe users will receive an email with a link to reset their password.