We take every effort to ensure our customers are informed of the benefits & solutions our products provide, before committing to a purchase. However, at the time of purchase, the digital product purchased is “as is”. Because of the nature of non-subscription-based digital product(s), all purchases are final. Refunds will only be issued in very limited instances, if, and only if incompatibility and / or malfunction can be established through visual evidence (e.g. video or screen shots). This helps to ensure that our digital product(s) are not being mined for free. We expend a lot of time, and make every effort to ensure that our digital product(s) are tested, functional, and will add value to your creative pipeline. Please refer to our Terms & Conditions policies regarding refunds for digital product purchases for further details.