Non-verbal communication plays a crucial role in building client comfort and rapport. Maintaining eye contact signals attentiveness, while a warm smile and relaxed posture convey approachability. Nodding while clients speak and mirroring their body language subtly demonstrate empathy, encouraging them to share more openly. Gentle, reassuring gestures, like a soft pat on the back, can further alleviate anxiety, helping clients feel acknowledged and understood. By using these non-verbal cues effectively, veterinary professionals can enhance trust and create a supportive environment where clients feel genuinely heard.