Yes, it is possible to transfer an incoming call to another real estate agent’s line in case of no answer or unconditionally. This feature is very useful for the on-call service and to ensure that all the files in progress are processed even in case of absence. To do this, go to the Ringover settings, then to the "Call Forwarding" section. Then define the type of forwarding and finally the colleague who will receive your calls automatically if you are absent.