The implementation of CRMs requires a great deal of planning upfront. Be clear about your pain points and goals. Understand how users work. Make sure you can customize, personalize and scale for the future. Vet vendors and ask tough questions. Choose CRM for implementation. Roll out in phases. Provide proper training and support. Automate processes. There are numerous benefits of CRM systems but the most obvious is an increase in the efficiency and accuracy of marketing campaigns, sales pitches, and customer service interactions.