If you cannot log into your account please click  "reset your password".If you’re on a mobile/tablet and the forgotten password link doesn’t work, please try using a laptop/desktop computer.If you’re on a laptop/desktop computer and it’s still not working, please try using a different web browser; Google Chrome, Mozilla Firefox, Internet Explorer for example. Please also try clearing your browser’s cookies and search history.If none of the above works for you please contact us: care@oozz.com or 0800 612 6688 and we will look into resetting your password for you.