Like any reputable business, EcoPayz wants to ensure that its customers get the best possible service. As a result, the vast user base can rely on a very competent customer support team. Users can reach the support agents via two very convenient methods – Live Chat and email. Either of these is a valid means of contacting the support team and you will always receive an adequate and timely response. Additionally, there is an extensive FAQ section where you can find answers to some of the most frequently asked questions. It covers a wide array of topics from login and passwords to bank deposits and account management, as well as everything in between.