International customers may return items by any trackable method at their own expense within 7 days of receipt. Please note that shipping, customs, duties, and other taxes are not refundable on international orders. Please be sure to follow the steps below to initiate a return: 1. Email hello@adinareyter.com with the purchaser's name and order number within 7 business days of receiving your item. 2. Once approved for a return or exchange, you will receive an email with a return authorization number, international shipping documents, instructions on how to pack your item, and a quote for a flat rate return shipping fee. We will not accept packages without a return authorization or the required paperwork. Additionally, all returns MUST be shipped out within 7 days of receiving your authorization Number. 3. Please provide tracking information to hello@adinareyter.com Your refund or gift card will be issued once we receive and approve your return.  Please note that shipping, customs, duties, and other taxes are not refundable on international orders. The designated return shipping fee will be deducted from the refund total.