When it’s a common cold, you can stay at home, and if you have a sinus pain, then your doctor might be able to walk you through the process on different parts of your face to determine what’s actually causing it. Long and short, telemedicine treats basic healthcare needs, which means that if you are experiencing a sore throat, an earache, then your infection may need more closer care involving tests and a treatment plan. You can’t have lab tests or surgery online, but doctors generally use the technology to check on how you are doing and offer further tips on treatment. The technology was widely used during the COVID-19 pandemic, allowing patients and doctors to discuss symptoms and where to get tested, keeping more people at home while lockdowns and restrictions were put in place.