A few scratches are an acceptable level of wear and tear and you will not be charged. If it is an unacceptable level of damage we will assess it and give you a quote to repair or replace the damaged parts, if the eBike is damaged in an accident we will work with you and your insurance company to replace it with a new eBike.
If you have fallen off or incurred any other accidental damage, contact us at hello@hurrecane.bike or 03330503578 for an assessment for the cost of repair to give to your insurance company or for you to pay directly to Deliver-E Ltd.