Jayride provide a 100% refund guarantee subject to the below.
As your plans may change, Jayride guarantee a 100% refund on cancellations, with no cancellation fees on all cancellations received not less than 48 hours before your scheduled pick up time.
Cancellations can be made directly on the Jayride website by visiting Manage my Jayride Booking.
Please contact Jayride as soon as possible if you have trouble cancelling a confirmed booking so they can assist you with your refund.