We're not here to tell you not to use Airbnb. But if we had to pick one reason to look elsewhere, it would be Airbnb's terrible customer service and lack of interest in policing their listings. I've experienced their sub-par customer service myself, and it does make me nervous about how they'd respond in a critical situation. Mostly though, it's a matter of personal preference and needs. Where you're traveling, what your budget is, and how large of a group you're booking for will greatly affect the accommodation you choose. Similarly, your needs will be different if you're an owner wanting to occasionally rent out your home, versus running a full-time rental business. There may be other reasons--like fees, and the ability to cancel a listing-- for guests and hosts to choose another rental site. Airbnb has dominated the market for years, but now travelers have so many fantastic choices that better deals may be found elsewhere. We've tried to offer a good balance of value focused and higher end rental sites in this list, and to break down the pros and cons of each.