Locate and click the ‘Tap here to regenerate you card’ link at the bottom of the download page via the renewal email from Cuseum. If you’ve received the “Action Required” email and the regenerated card is still not downloading, you should confirm the regeneration request by clicking on the “Confirm request to regenerate digital membership card” link in the email. It may take up to 15 minutes for the digital card to regenerate. After confirming, you should receive a new email with a link to the newly regenerated digital card. Make sure to open this email on your phone to install the new card. Once installed, delete the old and/or outdated digital card from your phone. If you continue to experience issues, please reach out to membership@cuseum.com.