MindSet was developed as a responsive, user-friendly model that meets the need for Emergency Safety Intervention Training while keeping in mind that we are working for you. In other words, we not only train instructors in our curriculum, but we also provide free resources and ongoing assistance through our trainer portal and online community to develop a growing network of practitioners committed to the reduction of physical restraint and seclusion. Since the four-step counseling model is actually scripted, staff members can be held accountable for not using the process during debriefing. MindSet provides a specific set of tools to teach staff what to say in the midst of a crisis situation rather than hope that they will have the correct words based on the theory that was taught in their previous training or educational program.