Our current turn around time for processing warranty claims is up to two weeks. If you shipped your socks back to us more than three weeks ago, please first check your spam or junk folder. The email with your replacement credit is sent from support@darntough.com with the subject line "Warranty Claim Processed."
If it has been more than 3 weeks since you submitted your claim, and there is nothing in your junk mail, please reach out to our support team.