Please email contact@veiledcollection.com as quickly as possible! If your order has not already been processed, we will do our best to cancel it. We cannot guarantee that we can make changes or cancel your order once it has been placed. If your order has been processed, you are more than welcome to place a new order or initiate an exchange here once you receive your order. Veiled offers free exchanges on most US purchases and free standard shipping on all orders within the US over $99!