We use a tool called Basecamp to keep everyone on the same page. At the beginning of a new project, we’ll create a plan and outline tasks in Basecamp. Throughout the project, we’ll communicate exclusively through Basecamp. You’ll always be able to see where we are on a project and the next action item. Note: We work Monday-Friday, but because we’re in different time zones, our team members work a variety of hours. Our goal is to always respond within 24 hours during the Monday-Friday work week.