Workforce analytics is the collection and analysis of digital activity data to create context for how work gets done. Having access to this type of data enables business leaders to make strategic decisions with regard to operational processes, personnel, technology and more to create better business outcomes.
With workforce analytics software like ActivTrak, leaders and managers can track productivity trends to assess engagement for both remote and in-office teams, enable effective coaching based on individual productivity patterns, understand workflow bottlenecks, and identify redundant or underutilized technology.