Oracle sales cloud refers to the modern “selling” with tools that are easy to deploy and use, entirely mobile, packed up with powerful analytics and built for collaborative selling and revenue generation. This includes the set of various features such as creating and tracking sales campaigns, developing the leads into business opportunities, and taking forward the business opportunities to generate revenue. The oracle sales cloud adapter enables the customers to seamlessly integrate their on-premises or SaaS applications with the oracle sales cloud.
Oracle service cloud is part of the Oracle CX Cloud Suite, which is a cloud-based, omnichannel solution that captures a 360-degree view of your customers and enables them to deliver more personalized, secure and fast services to them. With the help of the Oracle service cloud, businesses can automate the service processes, streamline workflows, and overall manage the entire process system. It is an innovative approach that is driven by knowledge, automation and evolving customer interaction channels and simplifying every service experience.
The Oracle service cloud and oracle sales cloud, both are completely different and are better in their own functionality. If you want to choose one, you must acknowledge the differences between them and select the right set of features that suits your business requirements. If you need professional experts, then get the best Oracle Cloud consultants from Cloud Shine. We have trained more than 500 consultants through 45 batches in the last 3 years and have structured courses to increase business agility. Contact us via WhatsApp or call or email to know more about our training and courses.