Either way, you’ll still get the same level of in-branch service and one of our awesome rental cars. Booking direct means you’ll get our award-winning customer service from the minute you start browsing. Seeing as we’re based right here in New Zealand, we’re always on hand to answer questions you might have, before, during and after your booking. If you’re booking through a third party site and need to amend or cancel your booking, you’ll need to do so through the third party site.