Yes, the ACP contains consumer protection to ensure that the participating providers don’t refuse the benefits of the program to eligible families. The protection also prohibits the participating providers from rejecting applicants based on their past-due bills. The best part is, the program offers discounts to all new and existing customers. On top of that, the providers cannot force the subscribers into high-priced or poor-quality service in the name of discounts.
If you have any questions or concerns, you can contact your provider’s customer service at 855-349-9328.