ScopeThese steps will instruct you how to add custom overrides to a provisioned device. This is the recommended method for customizing your phone. To apply overrides to all the phones on your account, contact your service provider.RequirementsOffice Manager access to the Manager PortalAdd Overrides via Phone HardwareLog in to the Manager PortalNavigate to Inventory > Phone HardwareClick the pencil icon on the rightNOTE: Do not click the MAC Address as this will open SNAPbuilderSelect the Advanced tabEnter the overrides into the Overrides fieldNOTE: Overrides should be formatted without spaces with the configuration value enclosed in quotation marks such as in the image belowClick Save and Resync to apply your changes to the phoneNOTE: The phone may reboot depending on the override appliedAdd Overrides via SNAPbuilderLog in to the Manager PortalNavigate to Inventory > Phone HardwareClick either the MAC address for the phone or the gear icon on the rightClick the button with the three dots in the top right corner and select Additional Phone SettingsApply your custom overrides and select Done NOTE: Overrides should be formatted without spaces with the configuration value enclosed in quotation marks such as in the image belowClick Save and Resync to apply your changes to the phoneNOTE: The phone may reboot depending on the override applied