Several causes can be responsible for causing issues on our website. If it does not work properly, please follow the steps below:
Clear the cookies of your browser. It most of the time solves any issue.
Your browser is not up to date: you can either:
update your browser
or use another one
You are not in the right store corresponding to your location: if you are based in France, you should order on the French e-shop, but if you are in the Netherlands, you should order on the dutch shop. What to do : Go to the shop matching your location, you can do so by clicking on the right flag on the top right corner of your screen.
You are located outside Europe