Many things can influence you to deactivate your services with Safelink wireless. Some are reversible while others are not and this may force you to choose another service provider.
Some factors to influence your account to be deactivated include;
Your term for using their services is over- At Safelink, you are given a free phone and plan for up to 1 year after which you are required to recertify so that you become eligible for their services. Breach of terms of conditions and policies- When you fail to abide by their terms, they will have to cancel your services. This may be a temporary or permanent ban which will force you to get another service provider.
Other factors may influence you from being banned and you can find them on their website.
If your services have been deactivated you can do the following;
Contact customer care to know what the problem is Recertify your plan if a 1 year of using Safelink services is over Make sure to re-read terms and conditions before making a complaint
However, the most recommended is to call customer care service.