Everyone has the right to cancel/reschedule their session. However, it is your responsibility to submit your request, via email, to your coach, no later than a day in advance (24 hours) of your scheduled session. Emails must be sent to admin@onlineprivatepractice. Your coach will email back with a confirmation of your request and send you alternative days plus times for you to reschedule your session. Each client is only allowed one request, without the need to resubmit another payment. If no request is received, prior to the session, &/or you do not show up, your session will be considered a ‘no show’. At which point, your payment will be applied to no show session & you will have to pay for another session if you plan to reschedule.