Cashless and reimbursement are two different ways to settle a claim:
a) Cashless claim is a claim where we pay the agreed claim amount directly to the hospital. You need not to pay the
hospital for the claim amount. You are required to inform us about the procedure or treatment and send us all the
related paper work.
b) Reimbursement claim is a claim where you settle the bill with the hospital and then send us the relevant documents.
We will reimburse you for the agreed claim amount