For PlantsWe do not offer returns or refunds on plants purchased from our Boulder location. We take every precaution to ensure that you are bringing home a plant in optimal health. Plants are living organisms—and as such, we cannot take responsibility for any adverse treatment that may happen outside of our care. Plants that are shipped directly from our nursery partners in California and Florida have a 30-day return policy to cover accidental shipping damages. For Home GoodsWe can issue a return or exchange on items that are in sellable condition within 30 days of purchase.