Usability testing is a crucial part of UX research. It allows product teams to gain insights into how users use their products. Usability tests involve observing and recording user behavior to collect data on a product’s usability and user experience. It allows companies to identify potential problems or areas for improvement and validate design decisions.
Through usability testing, developers and designers can make changes to improve the overall user experience. Usability testing tools provide a range of features to efficiently conduct various tests, such as surveys, card sorting, heat maps, A/B tests, and more. Choosing the right usability tool for your project needs based on ease of use and reporting capabilities can ensure successful usability testing results.