Return policy may differ for each item. You may contact us at: tinxdale@gmail.com if you would like to know more of the return policy for a certain product at our site.Most of the item has a return policy that lasts 14 days. If 14 days have gone by since your purchase have been delivered, unfortunately we can’t offer you a refund or exchange. Take note that our sale price and free items cannot be refunded.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.For items that are returned due to change of mind or reasons that are not seller's fault, a 20% restocking fee and return shipping cost may apply. For items that have arrived damaged or incorrect, please send us an email with details of the issue and attach photos to verify. Send the email message at: tinxdale@gmail.com