If your trailer jack is not functioning properly, it may be related to the wiring connection between the trailer and your vehicle. Here's what you can do to troubleshoot the issue:
Check the wiring diagram: Refer to the wiring diagram provided below to understand the proper alignment of the hot and ground wires on the 7-point connector. This diagram will help you identify the correct wiring configuration for your trailer jack.
Compare with the vehicle connector: Inspect the 7-point connector on your vehicle and ensure that the hot and ground wires are aligned correctly. Compare the wiring in your vehicle's connector with the diagram to verify if they match up.
Realign the wires: If you find that the wires in the trailer's connector do not line up correctly with the vehicle's connector, you may need to make adjustments. Carefully remove the cover of the trailer jack's connector and move the wire to the correct location as indicated by the wiring diagram. This will ensure that the wiring engages properly with the vehicle.
By aligning the hot and ground wires correctly and making any necessary adjustments, you should be able to resolve the issue with your trailer jack not working.
If you continue to experience difficulties with your trailer jack or if the issue persists after following these steps, we recommend contacting our customer support team or seeking assistance from a professional trailer technician.