Your refund will be processed within 14 business days from the day that your return is received by our fulfillment warehouse. Depending on your financial institution’s policy on credits, the funds may take 5-10 business days to reflect in your account. Once your refund has been processed, a confirmation email will be sent. If you have any questions regarding your refund status, we encourage you to send us an e email to cs@muwimotion.com.