We may refund the product price if the product is out of stock or defective. When a refund is issued, we will send you two emails: ・【Cancellation notification email】 "Subject: Order number #~~ has been cancelled" ・【Refund notification email】"Subject: Refund notification" The refund will be deducted from the amount charged to the payment method you used this time. Please check the amount later. Please note that it may take up to three weeks for the changes to be reflected. *If you are using a debit card, please contact your card company. *Please check the results of your withdrawal on the billing date for your payment method. If you have made a cash payment at a convenience store using Paidy, please contact us using the inquiry form below. https://cs.paidy.com/contact-us