Your item must be unused, in the same condition that you received it, and in the original packaging.If you are not 100% satisfied with your purchase, you can return your item(s) for a full refund within 14 days, or for a replacement/store-credit within 30 days of receiving your order. Overall, the time of your request must be within 30 days of the receiving date.We require a receipt or proof of purchase. If you cannot find it or do not have it then please note that in your email and we can find it our system :).If the item is defective/damaged we will require an image or video showing the issue with the product. Please send it with your request email. It will then go through the approval process and if approved the return/exchange will be finalized.After we handle your request, we will inform you of the steps to finalize your return/exchange.*Any returned items received by Latest Elite without prior notification and approval cannot be processed. Therefore, please always give us prior notice and wait for our approval so that we can assist fully.*