It may happen that a mistake has been made or that something has happened to the package along the way. We naturally want to resolve this as quickly as possible. Please contact us within 3 days of receiving your package. We will do our best to handle the complaint as quickly as possible.
In order to properly assess the complaint, we would like to ask you to provide the following information:
Description of the complaint
Order number
Photo of the damaged product
Photo of the damaged shipping box