We are super sorry if that happened! We try to ensure everything is delivered perfectly, but sometimes mistakes happen…We will immediately replace the defective item at no additional charge. Send us a photo within 10 days of delivery, where the defection is clearly visible, and our team will contact you ASAP.Please keep in mind, every pair made from layers of cellulose acetate has a unique pattern, which may not look identical to the frame pictured online and which is not considered as a defect.