Integrating email into your case management software will significantly enhance efficiency and organization. Integrated email enables you to access and send emails from within a specific matter in the system, while simultaneously linking to your email provider. This allows information to automatically flow back and forth between your case management software and the email that your team and stakeholders use every day, such as Google Mail, Microsoft Outlook.
Outgoing emails sent from a specific matter and incoming replies, will automatically show up within the matter records (as well as within your general email client). Now all communications for a matter can be easily found in a single place, along with all other matter information.