Bulk SMS, also known as Bulk Messaging, allows many text messages to be delivered through mobile carriers. Due to the 98% open rate of SMS messages, businesses primarily use this method to communicate with existing or prospective customers.
A bulk SMS service is a platform that allows businesses and organizations to send large numbers of SMS messages to customers or subscribers in one go. The service typically provides a web-based interface or API that makes it easy to send messages, manage contacts, and track the success of campaigns.
Bulk SMS services are commonly used for a variety of purposes, such as:
Marketing and promotions: Companies can use bulk SMS to send promotions, discounts, and other marketing messages to their target audience.
Customer service: Businesses can use bulk SMS to update customers on orders, appointments, and other important information.
Notifications: Organizations can use bulk SMS to send messages and alerts, such as appointment reminders or emergency alerts.
Surveys and feedback: Companies can use bulk SMS to gather customer feedback and opinions.
Bulk SMS services offer a cost-effective and efficient way to reach a large audience quickly and can be a valuable tool for businesses and organizations of all sizes.
Bulk SMS providers’ software allows integration with CRM, e-mail or databases.