While positioning AI applications as "pets" or companions can foster emotional connections, it also carries several risks. One significant drawback is the potential for unrealistic expectations. Users may come to expect human-like behavior and emotional responses from AI, leading to disappointment when the technology fails to meet these expectations. This disillusionment can damage brand reputation and user trust.
Additionally, there is a risk of anthropomorphism, where users attribute human characteristics to AI. This can lead to ethical concerns, particularly regarding dependency on AI for emotional support or companionship. Users may neglect real human relationships, which could have negative implications for mental health and social interactions.
Moreover, positioning AI as companions may divert attention from its practical applications and capabilities. Users might overlook the functional benefits of the technology, focusing instead on its emotional aspects. This could hinder the adoption of AI in professional or educational settings, where its utility as a tool is paramount.