It is important to note that each year many road accident victims do not proceed to make a compensation claim for their injuries. Often, these victims have suffered relatively minor injuries like mild whiplash and are simply unaware of the treatment and lump sum settlement that could be available to them. Interestingly, public awareness regarding the possibility of making a minor injury claim seems to be increasing. Here for example, ICWA noted in its 2020 annual report that minor injury claims increased by 6.8% compared to the prior year (8,461 in 2020 and 7,920 in 2019).