For unforeseen reasons, UPS or USPS may notify the recipeint, or client, they are unable to deliver a shipment. A pick up location will be provided or a telephone number to call for redelivery. If the shipper is unable to deliver a shipment and makes attempts to schedule redelivery or supply a pick up location, the client is responsible for making reasonable effort to pick up the shipment or contact and coordinate with the shipper for redelivery. If the client fails to assist in the delivery and the shipment is returned to North Authentic, the client is responsible for the original shipping fees, return fees, as well as re-shipment fees.