Start by letting us know when you plan to be done with your unit. Please give us at least ten days' notice. Since we are unable to prorate your rent out, we highly recommend moving out on the last day of the month.
Empty your unit completely, including all trash or items you no longer wish to keep. Items left in your unit may result in a disposal fee, or we will simply continue to charge you rent since you are still using your unit. Remove your lock completely from the unit (remember, you have the only keys) and leave your unit door open. If you have a Smart Lock you must leave the door open otherwise your unit will lock and still appear rented. Failure to remove your lock or leave your Smart Unit open will result in our inability to process your move out and you will continue being charged rent.
As your last step, please stop in, call, or email when you are completely moved out. Although you have scheduled a move-out, plans can change or take more time than expected. Let us know if you need to reschedule or cancel a move out, we are flexible! Just keep us updated on when you are finished, and ask us to email your move-out receipt. If you find yourself in need of storage again, we’ll be here.