If your event has to be cancelled because, for instance, government regulations change, or the venue can’t source the staff because of Covid, you should be entitled to a refund. First, decide whether the event could be postponed, and coordinate with the venue around this (remember to liaise with external suppliers as well). This is why it’s so important to triple-check your venue’s cancellation policies before signing any contracts. If you booked your venue with Hire Space, we operate a Covid Cover Guarantee which allows you to switch your event to a virtual format at no additional cost up to 14 days before the event.