If your purchase has been received damaged due to mailing, Seven Even Clothing is not responsible as this was an error made by the United States Postal Service. Please visit your local post office and provide them with the shipping information that we provided you. In addition, be sure to bring the damaged items in the box that it was delivered in. All fragile products are labeled, 'Glass Handle with Care' for shipping and packaged appropriately to avoid damage. Please visit www.usps.com to locate your nearest postal office.