If you have purchased an item in
the Pony Rider Flag Ship store, the return policy will differ from our online return policy. Full price items purchased in store can be returned for a credit note or exchange within 7 days of purchase with a receipt. Returns are not eligible on skincare, fragrance, or jewellery for hygiene reasons. No refunds will be given except under Fair-Trade provisions. Purchases made using a store credit are final sale and are not eligible for return. Please contact the store for further information or refer to your receipt for in store policy details.