Most of BringFido’s freebie items are sent within 1-2 weeks after you complete the reservation (i.e. check out of the hotel). If it seems to be taking too long and you’re afraid something might be wrong, please email help@bringfido.com with your name, confirmation number, mailing address, and the item you requested. If you requested a freebie item from one of our sponsors, please contact them directly.