If you've received an incorrect item, please contact us immediately with the following information: Your order number, which item should have been delivered but wasn't, and which you received instead! A photo would help too. This will allow us to take care of things right away without delay. If we request you to return the incorrectly delivered item, we will cover all return shipping costs. All you have to do in order to get reimbursed by us is send back the incorrect item and then provide proof of sending.