In line with our instructions on your transfer confirmation please wait a maximum of 15 minutes past the agreed pick-up time before calling us, as there may be slight delays due to traffic. Don’t worry, we’ve calculated your pick-up time with time to spare. But after 15 minutes, please do call us, so we can still react to get you to the airport in time. If you can’t reach anybody at Siam Limousine (+66 76 390 699 or +66836366116), it is your responsibility to ensure that you make alternative arrangements to get to the airport in good time to check in for your flight. We cannot accept any liability for costs incurred should you miss your flight.
Please ensure that you obtain a receipt for any additional costs incurred in getting to the airport, should you wish to claim a refund. Please then submit these to our Customer Services Department upon your return home for consideration of refund. Please be advised that no refund of any amount can be guaranteed. However if, upon investigation, an error has been found, we will refund the taxi fare in full. Please note that no refund of any costs can be considered without a receipt.