According to NPA 2019-05 and with the introduction of SMS, Human Factors training will be included in Safety Training.
The course syllabus for Safety Training is proposed to become*:
General/Introduction to safety management and human factors 1.1. Need to address safety management and human factors 1.2. Statistics 1.3. Incidents 1a. Safety risk management 1a.1. Hazard identification 1a.2. Safety risk assessment 1a.3. Risk mitigation and management 1a.4. Effectiveness of safety risk management Safety Culture/Organisational factors 2.1 Just culture 2.2 Reporting culture 2.3 Informed culture 2.4 Flexible culture/learning culture Human error 3.1. Error models and theories 3.2. Types of errors in maintenance tasks 3.3. Violations 3.4. Implications of errors 3.5. Avoiding and managing errors 3.6. Human reliability Human performance & limitations 4.1. Vision 4.2. Hearing 4.3. Information-processing 4.4. Attention and perception 4.5. Situational awareness 4.6. Memory 4.7. Claustrophobia and physical access 4.8. Motivation 4.9. Fitness/Health 4.10. Stress 4.11. Workload management 4.12. Fatigue and fatigue risk management 4.13. Alcohol, medication, drugs 4.14. Physical work 4.15. Repetitive tasks/complacency Environment 5.1. Peer pressure 5.2. Stressors 5.3. Time pressure and deadlines 5.4. Workload 5.5. Shift Work 5.6. Noise and fumes 5.7. Illumination 5.8. Climate and temperature 5.9. Motion and vibration 5.10. Complex systems 5.11. Other hazards in the workplace 5.12. Lack of manpower 5.13. Distractions and interruptions Procedures, information, tools and practices 6.1. Visual Inspection 6.2. Work logging and recording 6.3. Procedure - practice/mismatch/norms 6.4. Technical documentation - access and quality 6.5. Critical maintenance tasks and error-capturing methods (independent inspection, reinspection, etc.) Communication 7.1. Shift/Task handover 7.2. Dissemination of information 7.3. Cultural differences Teamwork 8.1. Responsibility 8.2. Management, supervision and leadership 8.3. Decision-making Professionalism and integrity 9.1. Keeping up to date; currency 9.2. Avoiding Error-provoking behaviour 9.3. Assertiveness Organisation’s safety programme 10.1. Safety policy and objectives, just culture principles 10.2.Reporting errors and hazards, internal safety reporting scheme 10.3. Occurrence investigation process 10.4. Action to address problems 10.5. Feedback and safety promotion
* Changes are indicated in Italic