The ability to take Salesforce Field Service Lightning with you provides the freedom to keep track of everything that is happening in all parts of the business. Users can use the app offline to make updates and changes then and there, which will be visible to everyone as soon as it is back online. Eliminating the need to write notes for updating later, saves time and reduces mistakes by recording actions as they happen, rather than after the fact. Freely roam the facility and check off tasks as you go as well as monitor staff members progression in doing the same. Track staff and customers on location with real time updates and alerts to always be organised and precise when managing any facility.