On the human resources front, departmental turnover — when individuals leave their position in an A/R department — often occurs because of repetitive work without technology to support them.
Routine work: AR departments stuck with manual processing get bored with the repetitive work, which includes sending invoices, in addition to recording and reconciling payments.
Pressure – Accounts receivables processes have a direct impact on cash flow, and there may not be much room for error.
Lack of automated technology – Without AR automation, the accounts receivable process is slow and it’s difficult to achieve a good accounts receivable turnover ratio.