Once we receive your product, it would be inspected by our craftsmen. If a defect is found due to our workmanship, we will either repair or replace your product with the same style or a style of equal value based on the purchase price free of charge. We cannot guarantee that the same style will be available for replacement at the time of your claim. If this is the case, you will be able to select a replacement. A refund will only be issued if we're not able to replace or repair your product or provide you with another product of equal value.