People usually sue Prudential for two reasons relating to ERISA long-term benefits: Prudential often denies claims improperly, ignoring strong medical evidence to keep claimants from getting the benefits that they deserve under their plan. Prudential has acted very aggressively about finding reasons to cut off further benefits, even after initially approving the claim. There are often federal court decisions where judges reverse Prudential’s denial of benefits. Reading these decisions, you have to wonder how, in good conscience, an insurance company can say that someone is not disabled or does not deserve benefits.