Once booking has been made you will receive an email confirmation. Cancellations must be submitted in writing or via email to Zart before the workshop begins. Early cancellation is appreciated, as your spot may be offered to someone on the waiting list. If Zart cancels the workshop, you will be notified promptly, and all payments will be refunded. If workshop materials have been delivered but remain unused, please contact Zart to arrange their return. Please note that credits or refunds may not be available if workshop videos have been delivered and viewed, or if materials have already been used. Failure to attend an onsite workshop or online webinar session without prior written notice of cancellation will result in the forfeiture of any refund, and full payment of your invoice will still be required.