You are billed for all leads and calls sent to your account.  If you return a lead, and it is credited back, the balance due will be reduced by the cost of that lead. If you are on a Credit Payment Type, you will be billed every time your balance reaches or exceeds your credit level. New agents typically start with a $50 credit level. We also automatically bill on the 1st and the 16th, if you have a balance. Once you have developed a pattern with the volume of leads you are buying we can (at your request) increase your credit limit so that you are not being billed as frequently. If you are on a Recurring Pre-pay Payment Type (Auto recharge), you will be charged when your pre-paid funds are less than or equal to 25% of the selected recharge amount.  To manage your Pre-pay recharge amount, please click here. View your statements here.