Course Content
Define assertiveness – The 4 types of communication styles – Understanding the psychology of assertiveness – Components of assertiveness – Developing effective assertive techniques
Maximise assertive curiosity in business – Adopting an attitude of curiosity – Essential elements of assertive curiosity – Communication etiquette – Providing constructive criticism feedback
Maximise results with assertive ambition – Develop assertive thinking and intrinsic motivation – 4 leadership tactics to create assertive ambition within your team