It is your choice who gets assigned to repair your vehicle or home, however, contractors and repair shops who have experience working with insurance companies will make the process go smoother. There is generally a warranty provided from these vendors on the work they do.
Your insurance company can also assist you in cases where there are workmanship issues when a preferred insurance vendor is used. In some cases, a preferred repair shop or contractor’s estimate will be accepted by an insurance company eliminating the need to have an appraiser evaluate the damages. This will reduce the time required to resolve your claim.
Keep in mind, you will also be responsible for paying any deductible applicable to your claim.
Your adjuster will provide any additional services if included in your coverage, such as a rental car while your vehicle is being repaired or additional living expenses if your home is unfit to live in.