The Ladder is a simple model designed to structure insights and tips for behavior change. Imagine a ladder with three steps... The top step is the goal you're chasing. In other words: the result or development you want to see. An example: In my work, I want to experience less stress and more pleasure. The middle step is the behavior that's required to get you closer to that goal. Behavior formulated in clear and concrete terms. An example: I start each working day by switching off my email and telephone and then working for half an hour on what I think is most important. The bottom step is the support you need to get you to actually execute your intended behavior. These are techniques that will help your new behavior kick in and stay put. For example, I write my intention on a note, and put it on my desk as a reminder. Additionally, every day I use my phone to keep track of whether I managed to stick to my intention.