You can register the product for the satisfaction guarantee:
Open our contact form (click here for the contact form)
Describe why the product does not meet your requirements.
Please include your contact information, order number and order channel.
Include a picture of the complaint which illustrates the issue.
Submit the contact form.
Our complaints department will contact you as soon as possible.
Important: Please keep the product in question until your complaint has been processed. In rare cases it may be necessary to return the product in question in order to determine the cause of the complaint.