All items marked as Final Sale including items with prices ending with a cent value like $ 99.01, .29, .90, and .99 are considered Final Sale and cannot be returned, exchanged or refunded. Any item which was personalized / customized for you like Made to Measure, Custom color etc. are considered final sale. Made-To-Order dress purchased using any promo code are considered final sale. Note: Should you choose to return a Final Sale item, Jewelclues reserves the right to apply a 50% restocking fee so long as the item is sent back in accordance with our Return Policy and is in resalable condition. Also, return shipment fee & insurance shall be covered by you.