Yes, the warranty is valid for 24 months from the date of purchase. The warranty covers manufacturing defects but not normal wear and tear. If the damage is caused by improper wearing and maintenance of the bracelet or jewelry, the warranty does not apply. In the case of manufacturing errors, defects, personalized bracelets and jewelry (engraved according to the personal wishes of the buyer) are repaired or replaced with new ones, but not exchanged for money. If you have encountered a manufacturing error, we recommend you to write us an email (info@jacobcolinn.com), explain the situation and attach a few photos that will allow us to understand and evaluate it better. Don't forget to write the order number to identify the order. After assessing the situation, an appropriate decision will be made and a response will be sent within 2 working days.