You are entitled to cancel the Services by contacting 1&1 IONOS no less than 1 working day prior to the renewal date for your Services. You may cancel your contract with them either by telephone, through Your Control Panel, by letter, and by email. Once they accept your cancellation request, you will be provided with written confirmation of cancellation. Cancellation requests by letter and email need to be received at least three working days prior to your renewal date. Cancellation requests will not be deemed to have been received and accepted until they have issued their written confirmation to you.