Refund Policy Overview Our refund window starts from the day you receive the product and lasts up to 30 days for items purchased directly through https://paradise.direct.  Items purchased on other sites besides https://paradise.direct have a 30 day refund window. Please note that submitting a request is not a guarantee that it will be approved.  Paradise Organics monitors all claims to identify potential misuse or abuse of our refund policies. We reserve the right to refuse service to anyone and will handle each request individually. Requests for high-value orders may take longer to review and may be refunded as store credit. Refund Policy Exclusions: Items returned to Paradise Organics without an approved request cannot be processed and will be refused and returned to the sender. Please return the correct item, Paradise Organics is unable to keep items that were mistakenly sent to us. Paradise Organics reserves the right to limit or deny requests deemed to violate or abuse our policies or involve any fraudulent activity. Please read the appropriate sections below to learn more about Paradise Organics official refund policy. REFUNDS REFUND POLICY EXCLUSIONS RIGHT TO MODIFY POLICY