Once the order is confirmed it is not possible to cancel or modify it, as the products are already being prepared. This also applies to changing the delivery address. We operate in very tight deadlines to ensure rapid delivery.
Before placing an order, be sure to check the contents and total amount in your cart. If you wish to return all or part of your order, please exercise your right of withdrawal once you have received your order. This means that you have 30 days to return the products and receive a refund. You can find all the information on withdrawal in the Terms and Conditions of Service .
Check the FAQ on how to return a product purchased on profumerialanza.com.