Once your package has been received, your refund or exchange will be processed within 14 business days. If there is a refund due, a credit will be issued in the original form of payment. Please note we always carefully inspect the product you returned before fully processing a refund. The credit may not show up until your credit card’s next monthly billing cycle. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us. When processing your exchange, we automatically credit you in the original form of payment and reauthorize a new payment for your exchange. If you have used PayPal, we will directly refund your account.