An Order Management System (OMS) streamlines and automates a company’s sales and services process, from order creation and fulfillment to delivery and after-order support. As a standalone solution or an integrated application, an OMS provides non-inventory-carrying companies visibility into all transactions, available inventory, costs, order times, vendor relationships, and more. An OMS—as part of an Enterprise Resource Planning (ERP) solution—can seamlessly integrate with a customer relationship management (CRM) application, allowing easy management of all customer-related activities, including converting opportunities into sales.