Our return shipping policy depends on the reason for your return:
Return Shipping Costs: For all returns, you will be responsible for the return shipping costs unless the item you received is damaged or defective. The specific cost will depend on the weight and size of the items you're returning. Our customer support team can provide you with an estimated return shipping cost when you initiate your return request through email (refer to contact information above).
Damaged or Defective Items: If you received a damaged or defective item, please contact customer support immediately (refer to contact information above). We take responsibility for our mistakes and will cover any return shipping costs associated with getting the incorrect item back to us. In this case, we'll provide you with a pre-paid shipping label for the return.
Here's a quick summary:
Return Shipping Costs (apply): You'll be responsible for return shipping costs for all returns unless the item is damaged or defective.
Damaged/Defective Items: We'll cover return shipping for incorrect or damaged items and provide you with a pre-paid shipping label.
We strive to offer a fair and transparent return policy. If you have any questions about return shipping costs for your specific situation, don't hesitate to contact our customer support team. They'll be happy to assist you!