While you’re not able to delete a negative Google Review directly, you might be able to have Google remove it by reporting it as a fake review and requesting they remove it on their end.
Alternatively, since the person who left it can remove it themselves, you can think about contacting them and asking them to do so.
Otherwise, your best course of action is to politely reply to the review and ideally bury it beneath an infinite flood of incredibly positive reviews that your customers are now posting with our Google Review Link Generator!
If you’d rather leave it to the professionals, speak with the team at First Page U.S.A.. We have a huge amount of experience working with businesses to get negative comments and reviews removed quickly and quietly.