If your parent or child of legal age is residing in the Philippines, he / she can apply for your
document and claim it at your preferred National Bookstore branch.
If you have already placed an order, please send us an email at help@psahelpline.ph with
Subject Line: Inquiry on RP Abroad Requirements and Reference Number before sending
your representative to claim your order. We will send the requirements to your email
address.
Please be advised that the release of your document/s will depend on the validation of the
requirements you have submitted.