We work hard to create and send your product as quickly as we can. We'll also send you updates and tracking information by email and phone. But remember, the delivery times we mention are just guesses, and we can't promise they'll be exact. Most of the time, your package will come either a little early or maybe a day or two late if there are any problems with the delivery. If you think your package is stuck or you haven't heard anything about it for a while, please tell us. We want to know so we can talk to the delivery people and find out what's happening. We'll keep you in the loop and work to fix things as fast as we can.