Returns and exchanges are best done through our Login portal. This ensures that your return information is processed and your shopping history is all in one place. If you haven’t created a Login, please Sign Up. If not, make sure to contact us via our Contact Page about your return and or exchange; our team will get back to you within 48 hours. Then, please log in to your Liv & Grace account and head to the Orders & Returns page to initiate your return. Please get in touch with us for order issues such as damaged, defective, or wrong items.