You can use a cordless phone with VoIP, but youâll want to choose either a Wi-Fi phone or a DECT phone. Of course, any internet-connected smartphone can work with business VoIP. Agents can also take or make phone calls directly from their computer, laptop, or tablet.
You can use VoIP without a computer if you have a smartphone or a VoIP-compatible cordless phone. Depending on the VoIP service and the robustness of its mobile app, there may be administrative configurations that you can only change on a computer.
You can use an analog desk phone with VoIP, but you will need a VoIP adapter. The VoIP adapter plugs into your router or modem and translates the signal so you can use your traditional phone with VoIP.