EBPP stands for electronic bill presentment and payment platform. An EBPP platform combines all aspects of the billing lifecycle including delivering bills electronically, delivering bills by paper as needed and enabling digital payments and communications.
Consider a typical bill presentment and payment lifecycle: your utility provider emails your bill based on your account communication preferences. Within the bill you are given a link to pay your bill through the provider’s website. Once you have logged into your utility account, you then make a payment using your preferred payment method. This payment is processed and posted with your utility provider, and you receive an email confirmation that your bill has been paid. Payment and posting information is then saved to your account details. All of this occurs within your utility provider’s EBPP platform.