It depends on the complexity of your order. Before we send samples we like to discuss your project to be sure that you are requesting the best fit for your job. If it is going to be a custom order we want to bid and design the project before samples to be sure that we are on the same page for budget reasons. We can send out large sample boxes for you to experiment with finishes and textures. Sometimes we even have scale replicas of doors that can be sent. There may be charges to build or ship samples. Sometimes the cost can be a credit towards a future order. If you are ordering something like our feature wall paneling from our online store, there is an option to order a sample right in the product listing. We will send as much variety as possible to represent the range of possibilities that the wood could vary by. Be sure to supply a shipping address that works with priority mail and UPS ground.