Your estimated time of arrival (ETA) is affected by several factors, such as: traffic, distance to delivery location, and product availability. Your ETA is subject to change once your order has been placed.Your order will be dispatched in the order it was received and you’ll receive updates via SMS with your ETA. You can also check your ETA by viewing the live map in your Grassdoor account. Your driver will contact you when they are on the way and once again before they arrive. If you have issues receiving your delivery please contact our support team at support@grassdoor.com or call us at 747-666-8495 and we will be happy to assist you!