Yes, EMUAID offers an incredible product guarantee. Because of our product’s unprecedented medical grade healing abilities, we are able to guarantee that you will find a noticeable difference in your skin’s condition within the first 24 hours of use! In some cases, relief is noticeable immediately. However, if you are in any way dissatisfied with our product or its results we'll refund your initial purchase within 30 days from the date of delivery. Our guarantee is only applicable to purchases made on our website and excludes 16oz. ointment sizes.