Nextiva offers five different ways to listen to your voicemail messages. From the primary VoIP phone: Dial *86. Enter the PIN followed by the # key. Press 1 to access the voice mailbox and listen to messages. From an external phone: Dial your phone number. When the voicemail greeting plays, press the * key. Enter the PIN followed by the # key. Press 1 to access the voice mailbox and listen to messages. From the NextivaONE App Open the NextivaONE App. Click on the phone handset icon (third from the top). Click the Voicemail tab. You can play and manage your voicemails by clicking on them. Email notifications If you've configured the voicemail-to-email feature, you can listen to voicemail messages from your email inbox anywhere you have access to your email. Open your preferred email client. Look for an email from voicemail@nextiva.com that contains the subject line that starts with "Voice Message from." Double-click the attached WAV audio file to listen to the message. Online voice dashboard Sign in to the Nextiva Voice Portal. Look along the left side of the screen. Below your name, you can play and manage voicemail messages. For more options, click View All. You can also receive voicemail transcription in your email or as a text message. Contact Nextiva Support to activate your voicemail to email or text service.