Try not to worry about it. It happens to everyone — no one can provide a flawless service, especially when the human factor comes into play. Actually, as research shows, a combination of negative and positive reviews makes a company more trustworthy. Just keep negative comments in mind and try to improve your service. If you are a company’s owner and want to reply to some reviews about it, please let us know at support@letsgradeit.com, and we’ll make it happen.