I get it, sometimes you need to feel it in your hot little hands before you know for sure. Necklaces especially can look different on the body. Free returns on any full priced item within 10 days of you receiving purchase. Pieces must be unworn and in their original pristine condition. Free exchanges on any item purchased with a discount code within 10 days of you receiving purchase.All Sale and Custom Made pieces are final sale (no exchanges or returns).Contact me for return shipping info and label.