The first thing to do is stop using water – depending on the severity of the blockage, the waste water may subside or at least stop overflowing from the waste pipe/toilet/basin/shower/sink ect. Call our office and request a plumber so we can dispatch a highly trained blockage specialist to attend at a time that suits you. Removing a blockage could be as simple as a plunge of the toilet/basin/sink/floor waste drain by one of our plumbers or the main sewer drain may be blocked which may require use of high pressure drain cleaning equipment – jet blasters or electric eel machines to clear your drain quickly and efficiently. If we cannot eliminate the blockage with a plunge we can utilise our high pressure drain cleaning equipment to remove the most stubborn of blockages (we even have other plumbing companies contact us to clear blockages they cannot clear). However, there are certain times when the blockage is so severe that the only option is to excavate and replace the pipe. We can confirm this by the use of our CCTV drain cameras – which we can use to locate the blockage from above ground so we know exactly where to excavate and how deep the pipe is. Our plumbers are amongst the most experienced on the Gold Coast and Logan in this type of work and are capable of getting your blocked drains clear or repaired quickly and efficiently. We understand how inconvenient it is when you have a blocked drain.