Citybase awards each apartment a rating score of between 3 and 5 stars to reflect the amenities, facilities and services available at that particular property.We have outlined below the basis of these ratings to show what you might typically expect at each level.Each apartment's webpage includes a full list of the specific facilities and services they offer, but if you have any queries about what's in your apartment, call us on +44 (0)20 8090 8080 ***Three star apartments offer a good basic standard of accommodation. Sometimes, they will include a kitchenette rather than a full kitchen and there may be no reception. Maid service is generally provided weekly - perfect if you are seeking privacy, peace and quiet.These properties are often in very convenient locations, offer great value for money and are ideal for travellers on a budget or in groups.****A four star apartment offers a broader range of services, including reception and concierge support (during advertised hours), maid service ( twice weekly) and a linen change (weekly).The apartments have a wider range of amenities such as full kitchens, access to laundry facilities (either within the apartment or in a central laundry room) and more entertainment options than a three star apartment.These apartments balance luxury and economy to provide a standard which is ideal for both business and leisure guests.*****The best apartments available, with the greatest range of facilities and services.They usually boast a 24hour reception/concierge, maid service at least 5 times per week, linen change twice or more per week, and dry cleaning/laundry services.Five star apartments usually include full kitchens with dishwashers, laundry facilities (or a complimentary laundry service), queen or king sized beds, en-suite bathrooms with complimentary bathroom products, internet access and a larger range of entertainment options. For instance, you may have televisions in the bedrooms as well as the living area, and the building itself might have communal facilities, such as a gym, a spa or a garden.