A workplace environment benefits from merit-based processes, ensuring you’re recruiting, retaining and promoting the best talent. This is why businesses are particularly susceptible to unconscious bias, and the effects can be serious. For example, your staff may feel excluded, which results in lower productivity and engagement. In extreme cases, workplace bullying, unlawful harassment or discrimination might arise, which will potentially lead to costly mediation work and employment tribunals. On the other hand, removing unconscious bias allows your company to fully harness the benefits of diversity.