At SafetyGearPro.com, they do their absolute best to ensure that your frames and lenses are exactly how you want them. Their team of experts checks each pair of prescription eyeglasses for quality and accuracy before shipping. To ensure safe shipping, they ship your finished eyeglasses securely in a hard cover case surrounded by shock-absorbent padding. If you are not satisfied with your order, please contact them within 30 days of receipt.