20i impose a strict Acceptable Use Policy and Terms of Service which customers must adhere-to. These cover illegal activities, prohibit certain content hosted through us and includes a zero-tolerance spam policy. A 20i customer breaking these terms and conditions could have our services withdrawn from them, and potentially be reported to the authorities for illegal activity. If you suspect any 20i customer of abusing our rules, you should report to them to us. We recommend to email us at abuse@20i.com in the first instance.