To claim the guarantee, send us a link to published standard Parcel Post pricing lower than Sendle for your 500g, 1kg/4L, 3kg/12L, 5kg/20L, 10kg and 25kg parcels within our same-city, near metro, near capital or national network (excluding applicable fuel surcharge), let us know here and we will beat the price for you.
The same goes for Express Post! If you find published pricing for standard Express Post rates that are lower than our same-city and national zones for 1kg/4L, 3kg/12L, 5kg/20L parcels, get in touch.
Please note that this guarantee can only be claimed within 5 business days after you have sent a parcel with Sendle and you will be provided with your choice of either a credit or refund equal to the amount you have over-paid.