Here are the key steps to practice social listening: 1. Define Goals: Decide what you want to gain through social listening. 2. Select Tools: Choose social listening tools that fit your needs and budget. 3. Set up Monitoring: Create searches or filters to monitor relevant keywords, hashtags, and mentions. 4. Analyze Data: Review conversations, sentiment, and trends to gather insights. 5. Engage: Respond to customer feedback, address concerns, and join relevant discussions. 6. Iterate: Use insights to refine strategies, content, and engagement tactics over time.