IME is not responsible for items that are left in the vehicle, lost, stolen or damaged. Our company is not liable for lost items left behind in any vehicle by a passenger, but we will do whatever we can to help you find it. IME has a Lost and Found Department. If you suspect you have left an item in an IME affiliated vehicle, please call Customer Service at 720-539-3209 and provide your name, contact number and date of trip along with a brief description of the item. Please note that it may take 2-3 business days for the Lost and Found Department to retrieve your item (if it is found). Once and if your item has been received from the chauffeur, Lost and Found will contact you and provide you with options of how you can pickup or receive your item. IME reserves the right to charge a delivery fee for returning lost items if found. IME recommends that all personal items be removed from the vehicle before you leave.