During promotions such as "get a free pedal with orders of $350 CAD or more...", there are a few steps to follow to ensure that it will work.
First, make sure you have reached the minimum amount in your cart (not including the free product).
Then, add the free product to your cart (generally we offer a limited selection).
Finally, add the coupon code (you can do this first, it changes nothing). If it's working, you should see the free pedal appear at $0 in the cart.
If it's still not working, you can reach to us and we can figure out the problem together.