This warranty is provided exclusively to the original purchaser of the product and cannot be transferred to any other party. Warranty coverage for products sold within Canada is non-transferable beyond the original purchaser.
To file a warranty claim, it must be done either at the place of purchase or, if the product was purchased through basilbangs.ca, by sending an email to our customer service team. It is crucial to provide proof of purchase, which includes a receipt with the date of the transaction, for all warranty claims.