If you realize that you left an item on the plane, please notify a Customer Service Agent before leaving the airport so they can try to retrieve it. If you’ve left the airport, please file a lost and found report.
If you provide an email address, you’ll receive regular communication on the status of the search; you’ll be contacted via email and/or phone if it’s located. If you do not provide an email address, you will only be contacted by phone if your item is located.
If we don’t find your item within 30 days of your report, chances are, it wasn’t turned in. While we make every effort to locate lost items, we aren’t liable for unchecked items left on the plane.