A customs invoice is required for all parcels containing non-document items, except for parcels being sent within the UK and to the Channel Islands.
If you are dropping off a parcel at a DHL Service Point, your customs invoice will be printed in store, along with your parcel labels.
When you book online with DHLitNow, you will be prompted to complete customs information when required and the invoice will print automatically with your parcel labels.
If you book with DHL by phone, our friendly Customer Service team will guide you through what paperwork is needed.