When scheduling a bill payment, ensure you will have enough funds in the chosen account on the scheduled payment date to cover the bill amount. If you don’t have enough funds on the date the bill payment is made, your payment will fail. To fix a failed bill payment, simply: 1. Navigate to the Bills page from the side menu in Prospa Online or from the homepage in the Prospa App 2. Click on the failed bill, indicated by a Failed status 3. Click Pay now to pay the bill immediately or schedule a new payment Please ensure the correct funds are available before retrying the payment, or select a different payment source.