If you're not entirely happy with the item, they can help. Within 30 days of delivery, you can send the goods for a refund. A brand-new item may be swapped for a different one or returned for a refund. The majority of refunds are processed within 5 business days of the receipt of your package. They will reimburse the money to your wallet within a few days if they are not specifically directed to do so in advance. You can use your wallet balance to make your next purchase or to make a withdrawal to your payment account. A confirmation email will be sent to you once your return has been completed. They don't take any claims for refunds or exchanges after the "specials" have been sold.