(1) Check if the connected light bulb is a non-smart dimmable bulb.
(2) Verify if manual dimming is possible.
If manual dimming is possible, remove the switch from the Treatlife application and reconnect it.
If manual dimming is not possible, cut off the switch power for 3 minutes and then check again. If the issue persists, please send an email to our support team at support@treatlife.tech along with detailed information about the problem.