Within 15 days after delivery, Victoria Secret accepts returns and exchanges for the majority of clothing accessories.  On the other hand, Lingerie purchases are final sale and are not returnable or refundable. Items must be returned undamaged and undamaged, ready for resale.  Additionally, any supplies and extras must be given back. Please be aware that original shipping charges are not refundable and that the buyer is responsible for return shipping.  Restocking fees can apply to some goods. After receiving an RMA, return products must be delivered out within seven days.  After Victoria Secret gets the returned items and processes your request in 5 to 7 days, you'll receive your refund credit back