Yes, you may use the licensed repair shop of your choice, unless the repair is covered by a recall, voluntary repair program or the manufacturer's warranty. In those cases you would need to take your vehicle back to a dealer who services the specific make and model. Dealer extended service contracts usually encourage you to have repairs made at the dealership where the vehicle was purchased. This could force you to return to a repair shop you don't care to use. GEICO MBI allows you to use any licensed repair shop. This could be especially important if you travel or move—MBI travels with you!