During the COVID-19 outbreak, the HIPAA laws have been relaxed such that FaceTime, Google Duo, Facebook messenger, etc. have been deemed acceptable methods by CMS to conduct videoconferencing. However these platforms may not be as secure as medical applications. Doxy.me is a medical platform that was built exclusively for telemedicine prior to the COVID pandemic and is our preferred platform. Click here to visit our virtual waiting room. Note** If a patient has difficulty connecting to Doxy.me or the resolution is sub-optimal, we may switch to FaceTime or Google Duo during the call. It is the patient’s responsibility to ensure that his/her device is on a secure network and the necessary protections have been put into place to secure your privacy (such as firewalls and encrypted wifi).