We cannot guarantee that you will or will not be charged any customs taxes or duties on delivery of your order.
Any customs or import duties are charged once the parcel reaches its destination country (and each country has its own thresholds for imports).
From the 1st July 2021 the European Union's threshold of €22 will be removed and VAT will be applicable on all orders. Please note that we do not collect this at checkout and it will be charged on import and will be payable prior to delivery of your order.
Any import fees, taxes or duties are the responsibility of the recipient and must be paid by the recipient of the parcel. BIG & LITTLE DOGS is not liable for any of these fees.
If you do refuse to pay the fees that are charged and the order is returned to us, any fees that are applicable for the return of the parcel to us will be deducted from the refund of your order (please note original shipping fees cannot be refunded either).
Also note, as a registered business we are unable to ship international orders as a ‘gift’ and all shipments must be declared as ‘merchandise’.