We use Google's API to find addresses but occasionally with new locations the API may not have your exact address. If this is the case, you may select the nearest location that it does recognize and write directions for the driver in the free form box provided during checkout. You may also want to call the store to confirm this once the order has been placed. The number to the store will be provided in an email when you checkout. Also, make sure you are using a modern, updated browser such as Google Chrome or Mozilla Firefox. Older browsers may not be supported by our platform.