The OCC generally does not have the authority to stop a sheriff's sale or auction of a foreclosed property, but you can file a complaint with the OCC if you are having problems with your bank's handling of your mortgage loan.
The OCC can facilitate communications between you and the bank once your written complaint is received. We advise you to contact the U.S. Department of Housing and Urban Development to review information and understand your options. This service is free and available 24/7. You may also want to seek legal assistance to protect your rights.