According to Careerarc, 96% of organization dealing with customer-centric business quotes that the brand and reputation can affect the cycle of revenue, yet only 44% of business monitor the resulting impact.
To create the subtle impact of online reputation management on the business, the online reputation manager act as a helping hand with the expertise of years.
The responsibility of an online reputation manager consists of several sets, that bolsters in burgeoning the image of your service and business, such as;
Fabricates brand’s image.
Introduce brand loyalty programs by regular customer engagement.
Implementing reputation practices among the employees of the organization.
Handle social media accounts for delivering promised values.
Conduct an online survey for addressing the queries of a customer by the instant response.
Helps in catering customized website experience for the customer.