If you are unable to verify your identity when using Paybis, there are a few steps you can take to try to resolve the issue.
First, make sure you are providing the correct information and following the instructions provided by us. Check if your document type is supported. If you are still having trouble, you may want to try using a different device or internet connection, as technical issues can sometimes prevent verification from being completed successfully.
If you are still unable to verify your identity, you can contact our support team for assistance. We’ll be able to provide guidance and help you troubleshoot any issues you may be experiencing.