Method 1: Please visit the Returns and Exchanges tab in the footer (bottom) menu of the websiteTo place a request, enter the order number you wish to return and the email id or phone number used to place the order. You can now follow the easy steps to initiate and submit your request.Method 2: Login to your Athlizur accountOnce logged in, go to the orders section in your account. You can then choose the order you wish to return/exchange and tap the Return and Exchange button in front of it.If you are unable to file a return request after following both above steps due to any reason, please reach out to us at care@athlizur.com and our team will help resolve the issue within 48 hours. While contacting us, always remember to mention your order number, contact number and email id