It is not possible to contact your editor directly. Contact with your editor will always be via the Scribbr support team.
Questions about our services
If you have questions about our services, please contact our support team through the chat, phone or email (info@scribbr.com).
Question about changes or comments from your editor
If you have any questions about your editor’s work, you can email them to info@scribbr.com. Our support team will then make sure that our quality management team or your editor follows up with you as soon as possible.
Tip: Add your questions as comments in the Word document. That way, your questions can be answered directly in your document.
Service scope
We’re always happy to provide more clarification about particular edits and suggestions, and we can also answer more general questions about your edit.
However, if you are looking for a fuller review of your edited text after you’ve incorporated the edits, we may ask you to upload a new order.