When returning empty cartridges, we arrange to collect them – please email us at info@tonerandinkfactory.ie, or phone 046 907 5430. Please store your empty cartridges safely in their original packaging, and return them as such. Our remanufacturing process relies upon good quality undamaged empty cartridges. Please don’t write or mark anywhere on the packaging outside of the space provided for empties, as we reuse our boxes to reduce waste.