A white screen or Internal Server Error (error 500) usually means a script used by your website is throwing an exception and/or fatal error. When this happens, it will be logged by our system and you can view recent errors inside the Access/Error Log of our control panel. A '500 Internal Server Error' message on your site is frequently due to a mistake in the site file such as a .htaccess file or web.config file. The first step in troubleshooting this is to check the Access/Error logs.