For non-electronically delivered products, Cengage allows for a refund within 30 days of purchase. All software and CDs/DVDs must be returned to Cengage with the original envelope seal or package seal unbroken and intact. Cengage eBooks are only refundable within the 2 weeks of the purchase. You can mail your products to the following address during returning:
Cengage Learning
10650 Toebben Drive
Independence, KY 41051