Only orders made in the UK are given free shipping. All deliveries within the UK arrive in 2-4 business working days. They make deliveries through the brand's mailing partners' ROYAL MAIL.  Please note that La Menagerie will not track your item. If you need your item guaranteed, please contact hello@lamenagerie.co and your request will process. For deliveries outside the UK, the shipping fee will cost $5. Items to Europe deliver in 3-7 business working days from the day ordered. Orders from the rest of the world deliver from 5 to 10 business working days. Also, La Menagerie does not guarantee the safety of your item. To get your item guaranteed.