There are many reasons why businesses outsource their appointment setting. The most common reason is to save on costs. Outsourcing can be a more cost-effective option than hiring in-house staff, as you only need to pay for the services you use. Another reason businesses outsource their appointment setting is to free up time for other tasks. If you have a small team, outsourcing appointment setting can help to take some of the pressure off your team and allow them to focus on other tasks.