For one-to-ones to be effective, your agents have to buy into them. This means reasonable conversations, space to ask questions and tangible ways to implement the improvements discussed during meetings. Assigned actions give agents a clear path to follow at the end of the meeting, and they can refer back to the meeting at any time by logging into EvaluAgent. This encourages them to take the initiative. By completing actions and making measurable improvements to their own performance, they buy into the process more over time.