Like the previous question, you’ll want to make sure that you are using neutral terms and sticking to the facts rather than venting about a parent. Have a scenario in mind where you feel certain that the issue was resolved in a positive manner.
When asking this question, interviewers are looking for someone who can listen to parents’ concerns in a respectful manner but stand firm in their position as the teacher while finding a resolution to the problem. For example, if a parent is frustrated about the way you are teaching multiplication, an appropriate way to resolve this is by empathizing with their concerns while also explaining why you are using a different strategy than they are used to.