Process management is an increasingly important business skill to have in today’s fast-paced and ever-evolving world. It requires efficiency, problem-solving, and communication skills in order to effectively oversee a process from beginning to end. Having a strong sense of organization is essential, as well as being able to handle multiple tasks simultaneously. Process Managers must also be able to adapt quickly and think on their feet when changes arise or challenges occur. In addition to these core skills, process managers must be able to anticipate potential issues before they arise and take the initiative in developing solutions. The ability to balance the technical aspects of the process with the people involved is also key; this means they are required to be both knowledgeable about the process itself while displaying interpersonal savvy at the same time. A successful process manager possesses all these skills combined with a strategic outlook and resourcefulness in order to get results.
With the development of Process Management tools like – the role of the Process Manager becomes far easier, reducing the businesses reliance on these highly skilled employees.  These tools have now progressed so much and are so easy to use, that even line of business employees – the ones with the intimate understanding of the individual steps in the processes themselves are able to map processes, then manage these ongoing.  This approach frees up more highly skilled staff to review them, rather than creating them – time much better spent.