We strive to provide you with the utmost professionalism and excellence of service. Our commitment to your well-being and health is something we take seriously. We care about you and realize it would be a disservice to you if we did not emphasize the importance of your own commitment to the care you need and to the actions we recommend to you. Your faithfulness to the recommended number of adjustments is key to ensuring optimum results. With the exception of emergencies, it is vital that you keep all your appointments. Late cancellations and no shows (includes arriving more than 5 minutes late) create inconvenience and prevent scheduling of other patients who need access to chiropractic care in a timely manner. Reminder text messages are sent 24 hours before your appointment to help you save the date. ADJUSTMENTS, PROGRESS EXAMS, RE EXAMS: If you need to re-schedule an appointment, please contact our office on or before the day of your scheduled appointment AT LEAST 1 hour before your scheduled appointment. In the instance of a no show or or cancellation within 1 hour notice of the scheduled appointment we reserve the right to charge you / your card on file a $25.00 fee. NEW PATIENT APPOINTMENTS AND REPORT OF FINDINGS APPOINTMENTS (first two appointments): If you need to re-schedule your new patient initial exam or report of findings appointment, please contact our office NO LATER THAN 5pm the day before the day of your scheduled appointment. In the instance of a no show or or cancellation after 5pm the day before the day of your scheduled appointment we reserve the right to charge you / your card on file a $50.00 fee. Patients who No Show three (3) times may see limitations to access future appointments; i.e., scheduled at the end of the day or be dismissed from the practice. Thank you for your understanding. We greatly appreciate you as our patient and strongly desire excellent results and success for you!