Review monitoring Protects you from slander and fake reviews. It is only available with a Premium Listings.
Slanderous reviews won’t make it past our review monitoring. If you feel that one has slipped by, contact us immediately to have it removed.
If you’re have a Premium Listing and you know a review is fake (disgruntled employee, angry patient, ex-whatever, etc.) contact us via your practitioner dashboard and we will help you dispute the review by researching the source. When/if it’s proven to be a fake it will be removed permanently. If after contacting the reviewer and they are able to prove they were really a legitimate client/patient, we will publish our research findings, along with a conclusion attached to the review. You can always publicly respond to reviews.
For all review questions or disputes contact us via your practitioner dashboard.