Confirmation Email: Immediately after placing your order, you will receive an automated email confirmation with your order number.
Logo Setup: Upon receiving the order with your logo file, Merchology digitizers will set up your art to be optimized for the decoration method selected. Since we will not be sending you official proof for approval, we are able to quickly send your artwork file to our production team to start customizing your order. Choosing to waive your proof allows for faster order processing and can save up to 2 days in receiving your order.
*Merchology reserves the right to modify logo artwork as required to achieve the highest quality customization. Example modifications include thickened lines, larger text, etc. “Waive Proof” orders are not eligible for refund or return based on satisfaction with the finished design.*
Production: Our skilled team of operators set up the appropriate machines that will add your company logo to the items purchased. These operators ensure accurate logo placement, the correct colors are used, and that the finished product is ready to go.
Order Ships: After production is complete, your order will go through in-house quality control and will then be packaged to ship out. Your boxes will be delivered to you via the shipping method selected at checkout.
You will receive an email with your tracking number when it leaves our warehouse
Ground Shipping typically takes 3 to 5 days for delivery
Expedited shipping is also available and can be selected at checkout