Wait times can vary considerably, depending on type of service selected, time of year, demand for services, staffing level, and student preferences.   At the beginning of the semester, students generally get in rather quickly for follow-up appointments.   In September, average wait time for a follow-up appointment was four business days.   This generally increases in October and November.   Depending upon demand and student preferences for particular counselors or time slots, follow-up appointments can take up to several weeks.   It should be noted that groups are usually available immediately.
100% of students seeking help have had initial contact with a clinician the same day this semester.