Based on the information found on forums, Rock Solid Wholesale doesn’t offer to fix or replace RS3DP vibration plates. According to the Replacement Parts section of the Rock Solid Wholesale website, you may buy parts like Universal Power Cord or RS3DP Remote. To get more information on how to fix or replace your RS3DP vibration plate, you may contact Rock Solid Wholesale Customer Service by phone at 888-476-9995.