Non-custom products Due to the speed at which the orders are processed and dispatched, it is unlikely we will be able to amend the address or change the colour/size/delivery method before the order is dispatched. If an item has already been shipped but not delivered, you can contact Australia Post to have it redirected to a new address. If you would like a different size/colour and the package has already been shipped, we are happy to process a return or exchange. Still, it is very important to make sure that everything is correct before you hit that confirmation button. Custom products Once a custom item has gone into production it is unlikely it can be changed.