If you did not receive an order confirmation email, this could be due to the following reasons:
1.) You may have entered your email address incorrectly
2.) Please check your spam folder. It could be that the order confirmation ended up there
3.) The ordering process was not completed correctly (note: if the order is invalid, it will still be displayed in your customer account)
If you can't find a confirmation after 60 minutes, please contact us here and write "order confirmation" in the subject line so that we can help you as quickly as possible.