According to publicly available data, UPS builds and uses its own proprietary routing software known as ORION. The platform is a vertically integrated, end-to-end multi-stop route planning, execution, forecasting, and analysis tool that generates highly efficient routes for deliveries by solving complex algorithmic problems in milliseconds.
The ORION technology platform is extensive research and data collection with the help of GPS tracking and vehicle sensors. Although it’s unclear how ORION uses AI and ML to keep providing the most efficient routing solutions to UPS drivers, it is a logical assumption that large investments are going to be made into these technologies.