IStock offers a hassle-free refund policy for customers who are not satisfied with their purchase of digital content. Customers have 14 days from the date of purchase to request a refund, provided that they have not downloaded the purchased content. To initiate a refund, customers need to fill out a request form on their website, including their order number and the reason for the refund request. Refunds will be sent back to your original payment method used for the purchase. Please note that they do not offer refunds for downloaded digital content or subscription plans.