Tickets purchased with Avios for flights operated by the Iberia Group are refunded in line with the fare and the following conditions through your Iberia Plus Service Centre: Blue class: Changes and refunds are permitted up to 24 hours before the flight with a penalty of €25. No full refunds or partial refunds for segments not flown are permitted after the flight. Full Economy: Changes and refunds are permitted up to 24 hours before the flight. No full refunds or partial refunds for segments not flown are permitted after the flight. Premium Economy: Changes and refunds are permitted up to 24 hours before the flight with a penalty of €25. No full refunds or partial refunds for segments not flown are permitted after the flight. Business: Changes and refunds are permitted up to 24 hours before the flight with a penalty of €25. No full refunds or partial refunds for segments not flown are permitted after the flight. Changes and refunds are not permitted for tickets purchased with Avios for Vueling flights. For products and services of non-airline partners purchased with Avios, refunds must be processed directly with the partner in question and will depend on their returns policy.