Yes, Of course, it is beneficial for an organization to have a team chat software. But, before that it is essential to know whether you are using your own app or some other third-party app. This is so as if you go for a third party app, there are chances that whenever they make changes with their policy rules and regulations, you have to adapt them as it is and can even have any control over the app for your needs. But, if you go for building your own team chat app, you can have a full-fledged ownership over the app wherein you can update and make changes with policies and functionalities as per your business needs.