Please follow the below steps for claiming cashless treatment:
First and foremost, inform your assigned claims manager for guidance on cashless treatment
Plan your treatment in advance with the doctor/hospital
Arrange and furnish before the hospital information desk on e-mail/in-person Policy e-Card, Valid ID proof (eg : PAN, Aadhar, Driving Licence) and Doctors referral letter for Hospitalisation
The hospital desk will verify the details and fill up pre authorisation form.
The insurance company approves and generates the claim ref no. with pre-approved limit.
You may then receive the cashless treatment.