The implementation process for new clients is handled by our Customer Success Team, and it goes through the following steps: Assignment and introduction of project managers from the Customer and Logistaas sides. Set up various serial number formats (for shipments, invoices, quotations, inquiries, etc.). Select the local currency and the currencies used in revenue and cost invoices. Create the list of charges used in various modules. Customize the documents generated by the system based on the Client’s preferences (i.e., shipment documents, invoices, quotations, etc.). Upload existing client, agent, and subcontractor records. Complete any needed integrations (accounting software, air waybill platforms, INTTRA, etc.). Train the users, followed by a testing period. Go live. The length of this process significantly depends on the customizations needed to our standard document templates and the complexity of the required integration(s). A straightforward implementation can be completed in 3 weeks, but companies should budget for 4-6 weeks.