To ensure star ratings and comments are from actual patients, ratings and reviews data is collected through third-party surveys that are distributed after a patient visits a Duke Health doctor in an outpatient clinic office. At this time, patients cannot add ratings and reviews directly to a doctor's profile, and ratings are not included on DukeHealth.org for patients who were discharged from the hospital, have undergone a procedure, or received care at an urgent care clinic or in the emergency department. Find out more about our survey process.