Our cancellation policy remains the same:
An order may not be canceled once it is “In Production.” If the order is still in the preflight or proofing stage, it may be canceled subject to the following fees, when applicable:
Orders placed, paid for and then canceled before 4 p.m. MT on the same day may be refunded in full or booked as store credit to be applied to future orders;
Orders below $100 will not be subject to cancellation fees;
Orders from $100 to $500 will be subject to a $15.00 cancellation fee;
Orders $500 and above will be subject to a cancellation fee of 3.5% of the full order amount;
Any design or proof fee will NOT be refunded once the design/proof process has started.