Dalstrong offers a 70-day 100% money-back guarantee. We offer a limited lifetime warranty against defects. We stand behind our products and our customers, always. Although we are confident in the care and craftsmanship that goes into each Dalstrong product, sometimes mistakes happen. If the quality of one of our items does not meet your expectations, we will provide a refund or exchange.
If one of our items does not meet the caliber it should, please connect with us at info@dalstrong.com. Please include:
Your full name
Order number
A description of the issue
An image that clearly shows the faulty item
We can only provide guarantees for items purchased directly from Dalstrong.