You may check the status/tracking of your order by clicking the "Account" link at the top right hand side of our site. Once you are logged in you can view/track your order. You can also email us at customerservice@sassysecret.com or by calling 866-BE-SASSY Monday thru Friday between 9am to 4pm central standard time. We will respond to your inquiry promptly. Please ensure that you include your full name, date of your order, and/or the order number.