Our Client Service Coordinators perform a combined role of being an admin assistant / virtual assistant and virtual receptionist. So can do any of the admin work associated with a call that you require from creating new customers, booking in jobs, scheduling, quoting, liaising with 3rd parties and much more. Plus they are dedicated to your account so will develop a deep understanding of your business and be motivated to push for those bookings.
Our call answering services are different to most reception services in that we have a dedicated team member for you account, meaning we can deliver a more specialised service. Calls are not routed to faceless agents who have hundreds of other client calls to deal with and spend every minute of the day answering calls.