Gemmist offers complimentary express shipping (business days) on orders over $34. This offer excludes PO Box addresses.We currently ship within the Continental United States and Hawaii (this includes Alaska). We are not currently shipping to military bases (APO, FPO, or DPO), PO box addresses in HI and AK, or addresses designated as extended delivery areas.Orders placed after 9AM, on a weekday are shipped the following (non-holiday) business day. Orders placed after 9AM on Fridays and anytime on a weekend or holiday are shipped the next (non-holiday) business day.Our customers have success using an alternate street address including their work address to successfully receive a Gemmist order.If you are still having issues, contact our Customer Support team at support@gemmist.com.Support Hours:Mon-Fri: 10am-5pm PST