Once your order has been picked, packed and passed to one of our delivery partners we will send you an email to confirm it's on the way along with a copy of your invoice, which will show the delivery method.
Standard deliveries for small and medium items to UK mainland are delivered Monday to Friday by Parcelforce, who will contact you via text on the day of delivery to give you an hour delivery window. To get this service, you will need to provide us with your mobile number when placing your order. Weekend deliveries may happen during busy periods.
Extra large items (for example digital pianos and double basses) are shipped via Arrow XL and are usually delivered in 7-10 days. Arrow XL will contact you to arrange a suitable delivery date and you will receive a text on the day of delivery confirming a 2-hour time slot. The 2-man delivery team will take your order to a room of your choice.