In the early days of VOIP (Voice Over IP), the service wasn't that great. This was because the solution was introduced before most properties could receive fast enough internet connectivity to provide the quality required for VOIP. Most homes in the UK as standard will receive fast enough speeds to provide crystal clear and stable phone calls over VOIP. If you have heard VOIP isn't reliable, or if you had issues with it years ago, please don't be put off as we would only offer the service if we could guarantee the call quality. For more info get in touch with Telecoms Burnley.