The order tracking gives you information about the status of your order, the order number, and contents. For directly tracking Fnac orders from the website, you need to go to the official website. Scroll down the website and click on the "Need Help" section. It will take you to a menu where you will select "My orders and My Fnac account." Then select "Track my order", from where you can check the status of your order. You can also use the Ship24 website to track your Fnac order. All you need is to copy paste your Fnac tracking number in the search bar on the homepage. When you will click on enter, you will get all the information about your package and all the delivery steps.