If you desire clarification of the response to one of your submitted questions, 和 the Included Health doctor is unable to provide it, the Included Health doctor will try to contact the expert. Whether our experts can respond to follow-up questions depends on their availability; responses to follow-up questions are not guaranteed.
Follow-up questions must be posed to the expert within five business days of when the completed second opinion was made available to you, 和 you may ask a maximum of three clarifying questions. Please underst和 that you may not introduce new questions; they should be questions seeking clarity on what you’ve read. Included Health can help you arrange a visit with the expert, if needed.