It's simple. We want to ensure that you're ready for your move and happy with your decision to work with us. To ensure that we can get all your belongings into the truck on time, we must fully understand what you need moving. That means knowing exactly how much stuff you have, how heavy it is, and where your items are located in the home so that we can plan our route accordingly. This also means paying in advance so that we can budget in advance and ensure enough money is set aside for packing materials and gas money—all of which will be used during the move itself. To keep our customers happy, we want to ensure they know what they are getting themselves into before signing up!