Currently, In-store, online order exchanges are not permitted. You're however, able to return an online order In-store for a refund, provided that seven (7) days haven't elapsed since item delivery and that the item(s) remained in brand new condition. Proof of purchase and government-issued identification MUST be available in order to process a return. If the criteria for proper return have been met a refund will be issued to the original purchasing method; otherwise, the item will be returned to you with no refund being issued. For more information, please visit our Refund & Returns Policy.