If you must miss a shift due to illness or emergency, that must be communicated to the Operations Manager as soon as possible by calling him.  If you do not speak with him directly, you are expected to also send a text message through the Homebase app. Employees are expected to arrive on time for their shift each day so that we arrive for our clients on time.  Frequent missed shifts or tardiness will result in disciplinary action, including possible suspension or termination.