If you’re the operator of a Hosted PBX Voice system, it’s vital your phone system can accurately report the location of each phone’s physical address to 911 operators, down to the building, floor, and room number of each phone. To set this location on your existing IP phones or to update the physical location of an IP phone you’ve moved, follow the instrucitons in the video below.
For assistance with configuring your HPBX Voice system, please contact our Technical Support Team at 888-826-4211. Or you can email techsupport@socen.com to set up a time for a technician to contact you.