The system allows you to send individual or bulk, personalized text messages through the contact manager.If you do not have 2-way texting, your texts are sent from a central, shared phone number and your recipients cannot reply directly to the text. Each text that is sent has a footer with text that provides your name and contact information so they can reply that way.If you have 2-way texting, your texts are sent from the phone number you choose through the system, and people can reply directly to the number and it will go to you, and all text messages are saved in that contact's record in the contact manager. If someone replies and you don't have the system open, you'll get a text message to your phone with a link where you can reply to the contact.  2-way texting includes:Text-in keyword campaigns. For example, you could tell people to text "INFO" to your phone number and then the system will automatically reply with whatever messages you choose.Unlimited 1:1 texting via the Chat feature. This allows you to be able to reply to incoming texts without worrying about running out of credits.Incoming & outgoing phone calls with your phone number.No footer on the bottom, so you can control the exact text messages that are sent.To set up 2-way texting, click on the Chat link at the top of the back office, or click on Settings in the My Account menu, then click on 2-way texting. If you haven't activated it, that will walk you through the process of acquiring a phone number.  You may search for phone numbers based on country, state/province, area code, or even phrases (e.g. "coach").If you anticipate sending a high volume of text messages at once (more than 500-1000 per day), we suggest acquiring a toll-free number. Toll-free numbers cannot send picture messages but the mobile carriers do not set any limits on the number of messages that can be sent per day, unlike non-toll free numbers. Sending more than 500-1000 text messages per day from a single phone number have a higher chance of some messages not being delivered.