When items purchased via installment payment methods such as Shop Pay Installments are refunded, only payments made towards the order amount are refunded.
Please note that processors such as Shop Pay Installments may charge interest on monthly repayments. If interest was charged on the amount, the paid interest will not be refunded, as that is the cost of borrowing. We encourage you to take these interest payments into account before using monthly installment payment options.
Refunding orders paid for in installments also incurs a transaction fee, which will be deducted from your refund.