It is the policy of Amish Cabinet Doors not to accept any returns on custom cabinet doors or other products, nor issue credit. Amish Cabinet Doors is not responsible for damages incurred during shipping. As a precautionary measure, we suggest inspecting your merchandise prior to accepting delivery. Note any damage, or suspected damage, on the shipper’s form. To file a claim, call the shipper and request a claim form. Make sure to keep the damaged goods and shipping materials for the shipper’s inspection.