Sandqvist offers a 30-day return policy. Think about the planet before returning a product. If you are certain that you want to return your order, please make sure the container fits the items as tightly as possible to help decrease the carbon footprint. They want to create a more sustainable and smarter return process. They do this by using digital return labels. You register your return digitally and when you have done that you will receive the return label from UPS to your email. If you are in a non EU-country you will also receive a commercial invoice that you print (in 3 copies) and give to UPS. In order to register your return you will need your order number and the email address that you used in the order.