In the hospitality industry, PMS stands for property management system. PMS software is used to manage the core operations of a hotel. This includes guest reservations, inventory, check-in and check-out, housekeeping, channel management, billing and more.
POS stands for point-of-sale and, in a hotel, is used to take payments for purchases such as retail and food and beverages. It also manages inventory and provides a variety of reports to help optimize revenue.
When a POS is fully integrated with a hotel’s PMS, the experience for staff and guests becomes frictionless and more efficient, creating a seamless and more enjoyable guest experience.