Washed and rinsed 16 oz bottles can be returned at our Marin or Hayes Valley locations anytime during operating hours in exchange for $2 per bottle . If ordering via delivery, washed and rinsed 16 oz bottles can be picked up at your delivery location and will be refunded to the card on file that was used for your website order. Please make a note if you would like bottles picked up during delivery to ensure that we pick them up. Please allow for 3 business days for delivery refunds to be issued to your card on file.