If you see this message, it means there was an error in the transaction you were trying to send. Typically, the reason for this error is that your bank or card issuer declined the payment. Because Venmo cannot override this transaction failure, you must reach out to your bank or card issuer to resolve this issue. You could also try a different card or payment method if you think the card itself was the issue. However, scammers using Venmo's platform may ask you for more information to steal your identity or money. Be careful when you receive unsolicited messages or calls as they could be fraudulent.[footnote]Venmo. “Common Scams on Venmo”. Accessed on December 12, 2022.[/footnote]