Yes (except for orders of SAMI Jewellery's earrings for hygiene purposes), provided you inform us within 48 hours of receipt.
Please follow the below instructions:
- Email us via email: hello@samijewellery.com
- Provide the following details within your email: order number, product name, time of delivery of parcel / goods and reason for requested return
SAMI Jewellery aims to reply to you within 24 hours, where we will send you further instructions.
Please note that we are able to refuse refund requests of products have been damaged by the customer or have been worn.
Your item must be returned to SAMI Jewellery in an undamaged state within 14 days of you having received your order to qualify for a refund.