For your reassurance: we do not charge for the crew time/gas traveling to your move; the clock starts when the crew arrive at your pick-up address (technically at ‘engine stop’). When mileage distance between move-out and move-in addresses exceeds 10 miles, we add a mileage calculation equal to the actual driving time on the day of your move(a formula known in the industry as ‘double drive time’; to cover truck wear & tear, gas, and crew time either to or from your move). For example, if it takes the truck 45-minutes to make the journey between your pick-up and drop-off points, we would add 45-minutes to the actual move duration to cover associated mileage costs (gas charges, truck wear and tear, maintenance, and crew time). Of course, actual journey time can go up or down on the day of the move depending on traffic conditions, so this charge cannot be predicted with complete accuracy.