Sometimes the following situation can occur with deliveries marked as delivered: A neighbor may have accepted the package on your behalf. The delivery carrier marked the package as delivered in advance If you still can’t find the package, please double check your shipping address on your order confirmation to ensure that the order was shipped to the correct address.  If the package hasn’t shown up after 3 business days, contact us via support@ewts.it and we’ll send you a free replacement right away.