Step 1: Ensure the Fan Coil Unit (FCU) is turned on. If you have more than one FCU, check them all.
Step 2: Ensure that in the fuse panel, the FCU breaker(s) are turned on
Step 3: On the wall pad:
Click on Apps
Click on Settings
Click on User Configuration
Click on Refresh Devices for HVAC
Click OK twice and allow the wall pad about 30 seconds to refresh connection with the FCUs
Step 4: After this is complete, go back to the home screen of the wall pad and check if your thermostat(s) are displaying and functioning properly.
Step 5: If still not displaying properly, restart the wall pad one more time after running the previous steps.