Toilets are designed to use less water per flush. Hold down the handle longer or flush second time to ensure proper vacating of toilet.
If toilet is leaking, turn off water at base.
If toilet is stopped-up, plunge first before calling office.
Residents will be charged a maintenance fee if the cause is NOT a main line back up.
If toilet will not flush, remove lid on back of tank and ensure flapper chain is still connected to flush arm.