If you requested a refund via support@danishendurance.com and your request has been accepted by us, it usually only takes around 3-5 business days until the refund is back on your bank account. In rare cases it might take longer because of international bank transfers. Danish Endurance issues refunds only to the original payment method to mitigate fraud risks. If your payment details have changed, we will still have to refund the sum to the bank account you purchased with. It is necessary to contact your bank for the proper handling and redirection of funds. We do not permit alternate refund methods to maintain transaction integrity and prevent chargeback fraud.