If you believe that your product is defective and meets our Warranty Terms, please follow these procedures:
1. Contact us immediately.
2. Provide the following by email to info@pullensurfskis.com :
a) Detailed description of the defective area and/or component subject to the warranty claim.
b) Photographs of the areas showing the defect.
c) Copy of the original commercial invoice(s).
3. Pullen Surf Skis will assess the warranty claim and notify you of the determination and the following procedures.