As a Soundstripe subscriber, you have all rights and clearance to use your licensed music on any social media platform, Facebook included. Meta, including Facebook and Instagram, is a huge, ever-changing company that makes continuous product and policy changes. Unfortunately, at this time, Facebook has not built the same level of sophisticated content identification tools as YouTube, and therefore, due to changing policies and procedures, our customers do sometimes receive video mutings in error, though this is rare. 99.98% of videos containing licensed Soundstripe music on social media platforms are claim-free. Facebook does not yet allow third-party music libraries to clear channel or video content the way that YouTube does, but this technology is constantly evolving and we hope that Facebook offers these services in the near future.Facebook requires customers that have muted videos to dispute the issue directly with them, instead of via Soundstripe. Soundstripe does provide you with all needed documentation to support your correct license and usage of our music. Your Proof of License can be found on the Downloads Page of your account at any time. In our experience, Facebook clears these claims anywhere from within minutes to up to 30 days time. If you need any assistance in filing a dispute with Facebook, please reach out to our team at claims@soundstripe.com.