No worries! We've got you covered.  In the rare instance that something goes wrong with your order, we will make it right! Please email hello@countrywyx.com with your order number and picture + description of the issue and we'll send a replacement right away.We take special care in packaging your items to protect them from weather and possible damage during transit. However, in extreme hot or cold conditions, we recommend minimizing the time a delivered order remains outside (on a porch or doorstep).