Depending on your device, it can simply be a few tweaks in your settings to fix. However, some gaming, security, and other applications require a static IP. We currently only offer a static IP under our Pink Plan, please email us at info@ezmobiledata.com to add this request if you want this added to your plan.
For our other plans, We are partnered with NordVPN, the largest VPN provider. A VPN will solve your NAT issue. What you'll need to do is SIGN UP HERE and email them after signup to specifically convert your account to a dedicated (static) IP. Ensure that you're connected to the VPN from your device / hotspot for the static IP to be in effect.