People use their phones, systems, and emails to complete specific actions in a short amount of time. They need to monitor key performance indicators across their business and make time-sensitive decisions. Efficiency is important, but ease of use and consistency can change people's outlooks on technology. Consistency allows for quick information retrieval and simplified transactions. Built-in intelligence can suggest and recommend smarter outcomes. When software is enjoyable to use, it encourages self-sufficiency and increases completion rates. Accessing information from any device at any time makes work more human.