The late fee amount depends on the tenant's lease. On the standard form 410-T lease, this can be found on page 1. Our standard policy is the late fee is 5% of the rental amount but check out your tenants lease for information specific to your property. Who the late fee is paid out to (owner or agent) depends on your management agreement. This can be found on page 2, Section 5 called "Other Fees". This section will specify whether the late fee (and other fees) belong to the Agent or Owner. Your management agreement for the property and your tenant's lease agreement can be found under the "Documents" tab in your owner portal. If you have any specific questions about either agreement, please reach out to your dedicated account manager.