As a patient, you should know and understand your insurance plan benefits and your responsibility for any deductibles, co-insurance, or co-payment amounts prior to any visit. Not all services are covered in all insurance contracts. If your insurance plan does not cover a service or procedure, you may be responsible for full payment of the bill. To find out what your insurance plan covers and what your financial obligation may be, call the Customer Service or Member Services Department of your insurance company (the phone numbers are on your insurance card). Make sure that your insurance company lists both your doctor and hospital as a participating provider. If you go to an out-of-network provider, you may have a greater financial responsibility for services provided. Your insurance company can assist you in finding an in-network provider to limit the amount of money you will have to pay for care. You can verify and update your insurance in MyHealth by clicking on "Billing & Insurance" in the left navigation menu then clicking "Update My Insurance."