Receiver Information: It is essential to provide accurate phone details of the recipient of the parcel(delivery address to coordinate parcel delivery) According to courier laws after Covid, the courier person will call and confirm all details before delivery. If the courier person does not receive any response on calls after three attempts, the courier will be considered as Return to Origin (RTO), and the customer will bear the charges for the same. The company will not be responsible for any refunds in such a situation.