All Hardpressed returns for store credit, refund, or exchange must be accompanied by an original purchase receipt or order number. The original method of payment must be present at the time of refund if returning in-store. All shipping costs are non-refundable.
All returned items, arriving in-store or through mail, will be inspected upon receipt. Items must be unwashed, unworn, and in new condition with tags still attached. Items that do not arrive in "new" condition will be subject to a restocking fee determined by us depending on the condition of the item.
If returning through the mail, item(s) must be returned by submitting a request via our Online Return Portal.
*Circumstances that may warrant a restocking fee are items that require steaming due to signs of wear (beyond normal wear from trying on) or have abnormal amounts of lint or hair on them. Items will be disqualified from return if they are scented with smoke/perfumes/cologne, have visible stains or have been laundered/dry cleaned, etc.