Roller Blinds Care and Maintenance Regular dusting of the fabric will ensure no build up of dust and grime occurs. If required wipe stains with a soft cloth soaked in very mild soapy water. Sponge clean, avoid over zealous rubbing as this may permanently mark the blind. Professional cleaners using ultrasonic cleaning methods are recommended. Any other form of washing of the blinds is not recommended. Other factors common with Roller Blinds are wafting or V’ing of the fabric, this can occur for many reasons not just the width of the blind, it arises from the deflection of the top roller tube and is caused from the weight of the fabric, fabric type, different fabric manufacturers, span and drop of blinds and gravity pulling down, all blinds have degrees of wafting and it is a commerciably acceptable trait to have degrees of it and it is not a warrant-able issue, increasing the size of the top tube will not always eliminate this issue, blinds must be looked at straight on and with a noncritical light source, we tend to notice this wafting factor when blinds head over the 2000mm wide and 1500mm in drop area but can also occur when the blind is narrower and has a long drop or viewing the blinds from a side angle, there are no definite sizes that we can state will and wont have wafting, it is not possible for any company representative to predict how any blind will react until it is installed and operational, another factor is the environment and temperature fluctuations, hotter days can cause more wafting as the temperature nearer the ceilings of homes is always hotter and the top tube can deflect more due to heat on these days than cooler days. No blind retailer/manufacturer can make assurances that their blinds will not have deflection, if any form of wafting/V’ing is not desired then another product should be looked at or blind sizes should be kept to an absolute minimum. Another trait of roller blinds can be puckering along the bottom rail, this can occur for a number of reasons, the fabric is attached to the bottom rail by a plastic spline which can be stitched, stapled or stuck in place before being inserted into the bottom rail and each of these methods can be affected differently by the same reasons as above and some degree of puckering is normal on most blinds and can also be seasonal, the extreme heat and cold we experience in Australia can cause window treatments to react differently. Please note that roller blinds tend to not roll up straight when first installed, guide the roller blind by holding bottom bar and looking up to ensure fabric is running up true on roller. Frayed edges caused by inattentive use will not be covered by warranty. Warranty Installation 12 months (Labour fees apply after 12 months) Roller and Mechanism 2 Years Fabric 3 Years Warranty must be read in conjunction with the Care instructions and the Definitions of Environments page.