If you have recently placed an order but haven't received a confirmation email, we recommend checking your junk mail folder as sometimes the email may end up there. In case you still cannot locate the email, please ensure that the payment for your order has been successfully processed. If the payment has gone through and you are still unable to find the confirmation email, please feel free to submit a contact form or reach out to us directly at retail@donbellini.com. Kindly provide us with your order email address. We will also investigate any potential technical issues to ensure a smooth shopping experience for you.