Our courier partners have multiple courier boys assigned for different tasks and therefore it is difficult for them to identify which courier boy will be coming to pick up your unit. Hence, our courier partners do not share the number of the courier boys to avoid confusion. If the courier boy is not able to locate your address, they will give you a call and you can guide them to locate the address. If any necessary instructions like "Please collect the parcel from my neighbor" needs to be communicated, then just submit a request and we will have that done for you.