Software automation streamlines everyday tasks and reduces the time and effort required for employees to complete them. For example, the utility industry includes billing and payment processing, customer service, data management, maintenance checks, and repairs. Since intelligent document processing (IDP) processes any document with above-human accuracy, utility companies can expect efficiency improvements across multiple areas of their daily operations, including meter reading, work order management, invoicing and billing, compliance reporting, and customer onboarding. As a result, utility companies can reduce errors, improve efficiency, and provide better customer service by automating document-centric tasks that slow down normal daily business operations.