The time it takes for payments to be posted to your account depends on your payment method. For example, payments made at the bank, either online or in person, may take up to five business days to be applied to the account. However, payments made through a live agent, online automatic payments, or through our phone system can take up to one or two business days. If your payment has not gone through in these timeframes or you have questions about your payment, please contact us at  1-866-374-6299 .