We do take Pre-Orders and occasionally special order items for customers if it coincides with an order we are making with one of our suppliers at the time of the request.We do not make special orders for products that are not related to the types of products we sell. This includes Pinball Parts.Please be aware that all orders are shipped complete. This means your pre-order/special order will not ship out until all items are in stock, even if your order contains items that we do have in stock.All Pre-Orders and Special Orders must be pre-paid before the product is ordered from the supplier. Because of this, all Pre-Orders and Special Orders are non-refundable and not eligible for 24 Hour Cancellation.