Kinsta’s affiliate dashboard can take up to 24 hours to show a new referral, so give it some time. To see your conversions, log in to the dashboard and check the ‘Referred customers’ area.
If your referral doesn’t display after 24h, you can claim it by reaching out to affiliates@kinsta.com within 14 days of the subscription date. Sometimes the client you refer doesn’t use the affiliate link in the right way, the cookie doesn’t fire, or another disruption takes place. In these cases, please get in touch. You’ll be required to provide some information so our team can investigate further and confirm that you should get credit for the sale.