We get this question very frequently.  Before sending a support request please make yourself familiar with following illustration:
If you choose magnetic feet during purchasing, your feet will be Pre-installed on your PiBurn. They are not included separately.
If your PiBurn has 3 feet, they are magnetic!
If your PiBurn feet have cork pads on the bottom – you have magnetic feet! Magnets are inside the feet.
If your feet can be rotated – they are magnetic feet!
If your PiBurn has only 2 feet (one in front and on the bottom) then you have simple non-magnetic feet. In this case if you ordered magnetic feet but got regular, please contact us and we’ll make it right!