* Logs Direct, Brooklands Farm, Addington Road, Halton, LA2 6PG have a responsibility to supply you with goods that meet your consumer rights within 5 - 7 working days from date of order.
DELIVERY VEHICLE SIZE
* In order to enable them to operate nationwide delivery, they send all their goods via a third party pallet network. The delivery will be made using an 18 tonne vehicle which is roughly the size of a double decker bus.
Please note that topsoil and compost bags as well as dumpy and mammoth bags are delivered in the same manner and not on a crane mounted vehicle.
* A smaller 7.5t vehicle can be requested at the time of order however the use of such vehicles, is to make delivery to the kerbside of the property - NOT onto the property. (Please note that sometimes it will be a 12 tonne vehicle depending on vehicle availability. Please contact the office if you need to request a smaller vehicle.
Due to regulations from the Road Haulage Association (RHA), it is no longer possible to request 7.5 tonne vehicle for orders over 750kg. Orders which have requested 7.5t vehicle for larger orders will be sent a 18t vehicle.
* Please note, any LOGS BY POST order will be delivered within 24 hours of dispatch via DPD and not via a pallet.