We care passionately about all 2Life residents and staff and are taking strong action to protect our community from the spread of COVID-19. We added significant supports and services for residents throughout the Shelter-at-Home period so that residents have had the ability to remain in their apartments. These include services such as delivery of meals free of charge, access to basic pantry items on site, laundry service, monitoring building access and frequent disinfecting/cleaning. We have focused on increasing outside air exchange, and are continuing to enhance our infrastructure, including adding ionizing HVAC equipment to our communities. We are working to implement testing programs as well.
We are committed to full transparency and regularly update our website to communicate the number of virus cases in our buildings. As of now, the number of cases in our communities has been under 1% of residents and staff. To help families and care partners support our efforts to keep 2Life Communities as safe as possible, we have provided links to our downloadable policies and protocols and have shared them with other senior housing organizations.
Remaining connected to others also supports wellness, and we have taken multiple steps to ensure this. We supported our resident-facing staff with equipment to call residents frequently to check in and connect. We created video classes and have started an internal television station to connect self-isolating residents to programming. And we launched an initiative to provide Chrome Books to residents who don’t have computer connectivity. And we retained additional staff to make sure every resident has what they need to stay safe.