You can’t expect your employees to be available every day of the week. From unforeseen events, like a sick child, to planned vacations, you need to have measures in place that allow your employees to take time off or engage in shift swapping.
However, you should establish some boundaries, like requiring time off requests two weeks in advance. In addition, for last minute time off, allow shift swapping. Employees should try and switch shifts with another employee before becoming no-shows.
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