Yes, of course.
CoachVantage adopts various measures to ensure the integrity of your data at many levels including physical security, at the application level, network level and infrastructure level. We are also compliant with GDPR regulations and the California Consumer Protection Act (CCPA) for data privacy.
At the application level, your account is password protected with the use of strong passwords and secured by SSL encryption and is PCI compliant. Our web application (https://app.coachvantage.com) is only accessed via HTTPS and the entire HTTPS web application framework is protected with SSL certification. Sessions are authenticated with a 23-character security token. All network traffic is encrypted both inside and outside our network. Users are automatically logged out of each session after a prolonged period of inactivity and re-login is required to access the application.
At the infrastructure level, CoachVantage is deployed on Heroku (a SalesForce company) cloud application platform. Heroku’s physical infrastructure is hosted and managed within Amazon’s secure data centers and utilize the Amazon Web Service (AWS) technology. Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards. Amazon’s data center operations have been accredited under: ISO 27001, SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II), PCI Level 1, FISMA Moderate, Sarbanes-Oxley (SOX). You can read more about Heroku’s security policy here: https://www.heroku.com/policy/security
You can read more about the data security measures that CoachVantage adopts here: https://www.coachvantage.com/security
You can read more about our Privacy Policy here: https://www.coachvantage.com/privacy-policy