If your car is stolen, you need to:
Contact the police to report the theft and obtain a crime report number.
You should then contact Customer Service on 0330 022 2525*. They will then record the crime number and verify your details.
Customer Service will then contact our vehicle tracking partner, who will instigate vehicle tracking and contact a dedicated police department directly. Whenever possible the police will be kept informed of the location of the stolen vehicle.
Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.