Agency Office Hours
Our office days and hours of operation are Monday to Friday from 9:30 AM to 5:00 PM.  The office is closed on Saturdays, Sundays and Alberta Statutory Holidays.
Client Services Hours
We deliver service 24-hours a day, 7-days a week and 365-days per year, including Statutory Holidays.
On Call Support
Should a problem develop, on-call support is available whenever the office is closed.  i.e. 24-hours a day, 7-days a week and 365-days a year including weekdays, weekends and statutory holidays.