SkyComm Connect provides two unique authorization codes: A password that allows use of the ReachUC smartphone app and also provides access to the User Portal. A PIN that allows access to voicemail. You have two options for obtaining these authorization codes: When your system is installed, each user will receive a welcome email from Messaging@SkyCommConnect.com with the subject: Your new phone system account. Follow the instructions in this email to setup both your password and your PIN. The setup link contained in this email is valid for 24 hours. If your link has expired, please contact Customer Support. If you already know your Login Name, click here and follow the instructions to set up your password. After this you can set up or modify your PIN in the "Profile" section of the User Portal (found under your name in the upper right-hand corner of the portal).