We aim to get the right product(s) sent out the first time, but we are only human and mistakes happen! We are so sorry if we sent you the wrong item and will get you the correct item ASAP. Please send us an email to support@dorsalbracelets.com with your Name, Order Number (#D-12345), a picture of the item you received, and a message about what you should have received. We'll reply ASAP and fix the issue!