At LumiRed, we do not doubt that you’ll love your red light therapy device. However, we also understand that you might not like what you get at the end of the day. This is why we have provided a 30-day money-back guarantee. So, if you have any question about the product or you’re not impressed, feel free to send us a message. Often, a change in treatment dosage is all that is required if you do not see the benefit. If you are still not happy, we will refund you. Note, however, that the product will have to be in ‘as new’ condition. There must be no damage to the unit, and all accessories must be intact. Also, keep in mind that you will have to pay the shipping fees to send the product back to us.