Let us know if you or someone you’re travelling with has autism and we’ll guide you through the station, to the train and to arrivals at your destination. If you’d prefer to travel when there are fewer people in our stations and on board, we recommend travelling at one of these times:
Monday to Thursday after 14:00
Sunday before 14:00
It’s also particularly busy on bank holidays, during school holidays and special events. We recommend travelling outside of these dates.
If you would like any more information, please call us on the following numbers (select your language, then option 4):
The UK, the Netherlands and Germany: +44 (0)3432 186 186
France: +33(0) 1 70 70 60 99
Belgium: +32(0) 2 400 67 76