Returns are not applicable, however for exchange, kindly contact us at info@maisonmirath.com with your order number to lead you through the process. As jewelry is very personal to Maison Mirath, it is crucial that you love your item and that it complements your style. Yet, items are still eligible for exchange within 14 days from date of delivery, taking into consideration that the item remains in good condition. However, kindly be aware that all costs incurred in shipping returns are under the client’s responsibility, as well as duty reclaims on returns. Maison Mirath returned items will be inspected, and in case of any misuse or damage the item may not be exchanged. We kindly ask you to return items in their original Maison Mirath packaging in case of exchange.