Please inspect your merchandise(s) IMMEDIATELY upon arrival! Quality control is one of our top priority here at Truelynn & Company. We do our best to inspect every single item before they're sent out to you, to ensure they arrive in perfect condition! However, if you believe you received a defected merchandise, please email our customer service at hello@shoptruelynn.com within 3 business days so we can take care of the issue. Upon receiving your request we will handle this with high priority to arrange the best possible course of action for you! ** Please note: We photograph each item and do our very best to display accurate colors, measurements, and patterns. Items with slight variances will not be considered defective, as each item may be a bit unique in pattern placement or color.