All orders are subject to a handling period before shipment, usually 2 business days. However, during holidays or a new launch, orders may take a bit longer to process but it never exceed 3 business day. Once the order is shipped, you will receive a shipping confirmation email with your tracking number and all the information needed. Please make sure you provide the correct delivery address. EIKEN cannot be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping costs incurred to ship to the correct address.