We take pride in our packing and do our best to pack each item correctly, making sure that your order arrives in as good a condition as possible.
Customer must inspect entire order prior to signing for the delivery. The driver should wait for the Customer to confirm the condition of the product before leaving the delivery location. A damaged box does not always indicate damage to the products, and an undamaged box does not always indicate undamaged products. Customer requirements will be further outlined in the order confirmation email, as well as the email notification indicating that the order has shipped. Please contact us at support@damasup.com with further questions on this process. Proper documentation is required to receive compensation for damages or replacement product.