Lost and found items can be handed in at the LEGO House Information. If you have lost something at LEGO House, you can contact the Information, located in the middle of LEGO Square. You can also contact the LEGO House Service Centre after your visit to enquire about lost items by writing to info@LEGOHouse.com.
Credit cards are canceled and destroyed same day as found on the premises. Money and jewelry will be handed over to the local police. Other missing items will be kept in LEGO house for one months and are hereafter donated to charity.