You will first have to make sure that you watch has been accurately paired with a smartphone in order to access all of the available features with the Epix Gen 2. Make sure you have downloaded the Garmin Connect app and be sure to bring your smartphone within 10 meters of your device. Be sure to click settings, select Bluetooth as an option, and then choose "pair mobile device" to accurately sync your smartphone to your watch. Then open the Garmin Connect App and make sure you add everything pertaining to the Epix to your account.