We do our absolute best to personalize your bag each month according to your answers from the personalization survey!There may be some months where we may not be able to customize your bag with exactly what you've selected on the survey, but we will always prioritize what you receive based on the colours and items you've selected.If you have any feedback on the personalization survey or the items you've received after completing the survey, please head to our Contact Us page and let us know!