Like Chipotle, chips and salsa, or queso, or guacamole is not included with an entree purchase.  It's an extra $3-$5 depending on the dip you get, such as their hand-crafted guacamole or their 3-cheese queso.  However, if you don't mind skipping the chips, you can get free queso or guacamole topped on your entree.  Other competitors such as Moe's offer chips and salsa for free with purchase of an entree.