Gingerly Clean does not have a specific policy on whether pets need to be crated. It depends on the animal and the situation. If your pet family member is very fearful, protective or in any way aggressive it would be best to have them crated or contained in a room that we do not enter. If your pet is not concerned with visitors or the sound of vacuums they don’t need to be contained. Some pets like the extra attention they get from the team while the cleaning takes place. More often than not the shy pets keep to themselves in different areas of the home. We take the needs of your pet household members very seriously and you will be asked several questions during the estimate if you have pets to be certain we understand the plan for your pet.