In the rare case you’ve received the wrong item in your order, please email (info@bcaps.co.uk) immediately with: - Your order number - The name of the wrong item you received - The name of the item you ordered and should’ve received - A photo of the wrong item you’ve received We will then get this resolved for you as soon as possible. We may also ask you to return the wrong item you received and will give you easy instructions on how to return it. *Please note all claims of wrong items received in orders must be emailed to us within 7 days of the delivery date*