We provide both online and phone support so you can access your account information at any time. You can do the following online: Activate your new card Check your balance and transactions View and print up to three years of monthly statements Request a replacement card or a copy of your PIN Make debit card payments Add a travel notice to your account when you are going abroad Update personal information If you’d rather give us a call, you can use our 24/7 automated telephone banking service on 0818 205 410. Alternatively, you can speak to a member of our team between 8am and 8pm Monday to Friday and 8am to 2pm on Saturdays, excluding bank holidays.