Return ineligible products include: - Altered packaging/product, worn, or damaged items are not eligible for return. - Worn items or items containing any signs of wear including odor (sweat, smoke, BO, etc.) or styling product- Damaged packaging or product as well as discontinued, closeout, and last call items- Hair care items, accessories, wig boxes, and anything other than a standard wig or topper - Ineligible products received by Hair Kitty Kitty will be returned to you at your expense