Uh-oh! It seems like your extra repayment didn't go through as planned. Here are a couple of possible reasons why: Not enough funds in your funding account:   If you didn't have sufficient moolah in your account at the time when we tried to process the payment, it may have been unsuccessful. We've sent you an email to let you know if this happened. Remember, we charge a $2.75 dishonour fee for unsuccessful payments due to insufficient funds. Gremlins in the system:   Sometimes, even our super-smart technology has its off days. If there was a rare hiccup in our system, we sincerely apologize for any inconvenience caused. We're here to make things right, so please reach out to our amazing Customer Support team if you need any further help. Remember, we're always working hard to make your financial journey as smooth as possible. Keep those round ups flowing, and we'll be cheering you on!