While software can automate certain tasks in a medical biller’s day-to-day workflow, there is still need for the human element in the medical billing process, including case-by-case decision making and interpersonal communication. According to 2019 data from the Bureau of Labor Statistics (BLS), employment for billing and posting clerks is expected to increase 10% from 2018-2028, higher than the average across all U.S. occupations.