According to the official website, the owners agree to a 90% refund and free date alteration 14 days before check-in; a 50% refund with no date alteration 7 days before check-in; however, no refund and date alteration are offered within 7 days. In case of state-wide lockdown or travel restrictions, the MudHouse Marayoor agrees to alter the date and provide you with a voucher or a complete refund.