We cannot stress enough that product directions and warnings are included on products for a reason. Please read product labels, follow product directions correctly and adhere to any warnings about when not to use certain products. Follow treatment in the right order: Certain products like skincare should be used in the correct order. For example cleanse, tone, moisturise, sunscreen and then make-up. Other products may require your skin to be clean of all other products prior to use. Use the correct amount of product: Using more than the recommended amount of product does not mean that you will achieve better or faster results. Use the recommended amount of product and be patient; some products may take a few weeks to show results. Choose the right product for your skin type: Generally, skincare products include the skin types they are suitable for. If you have questions about any products suitability for your particular skin type, please contact us. Discard products on time: Products that have a “Use by” date indicated on the product/packaging should not be used after the specified date. Other products may have "Period after opening" symbol in the form of an icon on the product with 3M, 6M or 12M (M = months). This tells you the time limit within which the product should be used after opening it, provided the product has been been stored under normal conditions.