If you lose your card immediately block it using one of the following methods:
• call the Contact Center at: 0 800 501 200 (calls are free within Ukraine) or +38 (044) 290-79-00 (the cost of calls is charged according to the tariffs of your mobile operator).
• in the CIB-online Internet banking system (go to the section "Payment Cards" - "Card Management" and select "Block Card").
• via a chatbot (section "My cards" – "Card blocking").