Admins and users have different levels of access within e-Certify. Admins have access to everything on the site regardless of any permission group assignments, though, the Display Filter still applies. Users are more limited in what they can access. Here’s an overview of the major differences: Right navigation bar options: Admins will see all the options in the right navigation bar. Users will only see the Control Panel. Control Panel options: The Control Panel looks slightly different for admins compared to users. Admins have access to all the tiles while users will only have access to a select few. Exception Snapshot: Only admins will see the Exception Snapshot option in the top menu. Find screenshots and learn more about admins and users here.