Customs policies vary widely from country to country and customs duties aren't always applied. Each country has its own rules for determining if import duty / tax / VAT will apply. Some countries only charge customs duties if the parcel has a value over a certain amount. All shipments outside the UK and UAE may be subject to import duty / tax / VAT which are levied once a shipment reaches your country. Any additional charges for customs clearance must be paid by the recipient of the parcel. These charges aren't included in the purchase price of Koala Collection products.  As we don't have control over these charges and can't predict what they may be, we suggest that you contact your local customs / import / mail departments for rates before you place an order.