GreatCall’s health and safety services are available as add-ons, and different combinations of services are available with differently priced Health & Safety Packages. Depending on what the customer is willing to pay each month, GreatCall’s Packages can offer the following forms of assistance:
5Star Urgent Response connects users with a live agent by pushing the dedicated 5Star button on any Jitterbug phone. Agents pinpoint the caller’s location and can connect them with their personal contacts or emergency services.
GreatCall Link is a pre-installed app on all GreatCall phones that helps caregivers stay connected with loved ones to monitor their health and safety.
Brain Games are pre-installed apps on Jitterbug phones that are designed to promote memory retention and help users stay sharp.
GreatCall Rides allows users to call for a Lyft rideshare to take them where they need to go at affordable rates. Users can dial 0 to reach their Personal Operator, who will order a Lyft for them.
Personal Operators can be reached by dialing 0 on a Jitterbug phone. They can help with device operation, address and phone number lookups and more.