At Betway, they take responsible gambling seriously and will allow you to self-exclude yourself if you feel the need to. You can check if you have self-excluded yourself by attempting to log-in. If you are blocked, it is most likely for this reason.  If you need to verify, you can contact Betway through their email at support@betway.com, live chat or via phone on +44 808 238 9841 (Mon-Sun: 8am-Midnight). Betway offers you the choice to self-exclude yourself for a list of periods:  - 24 hours - 48 hours - 72 hours - 7 days - 14 days - 30 days - Indefinite During this duration, you will not be able to access your account. An indefinite self-exclusion is almost like a permanent ban, except you will have the option to reinstate yourself after a minimum of six months has passed.  Betway will assess your personal situation. Should you be indefinitely self-excluded, you will be refunded the remaining balance on your account.