Although rare, technical malfunctions can happen. In the event of an issue affecting one or more wagons, the event will continue in the remaining functional areas, and no refunds will be issued. 50:HERTZ is not responsible for the technical operations of the train, as these are managed by Rail Experts, a trusted company with a strong safety record. In case of a more serious issue that affects the entire train and results in event cancellation, refunds will be provided to all affected ticket holders.