Quality management consists of four key components, which include:
Quality Planning – The process of identifying the quality standards relevant to the project and deciding how to meet them.
Quality Improvement – The purposeful change of a process to improve the confidence or reliability of the outcome.
Quality Control – The continuing effort to uphold a process’ integrity and reliability in achieving an outcome.
Quality Assurance – The systematic or the planned actions necessary to offer sufficient reliability that a particular service or product will meet the specified requirements.