ADVISER CRM
Our Adviser CRM is already fully customised for you, but you can also make your own customisations.  We will continue to develop Adviser CRM and would love to hear what advisers want in future releases.
If what you need is not on our roadmap, we can make customisations for your business specifically at an additional cost.
ZOHO CRM
Zoho CRM comes as a generic CRM and you will most likely need to make some customisations.  You can customise Zoho CRM yourself or we can customise it for you, at an additional cost.