Text can be truncated and special characters not imported properly if the file you submitted is not encoded as utf-8. The easiest way to solve that issue is to use the “import via text-area” method instead. If you know your file encoding, you could select that charset during the import and Acy will convert it automatically. Greek users, you should select ISO-8859-7 If it still does not work, you should open your file with a text editor such as Notepad++ to convert it into utf-8.