We hope that you absolutely love and enjoy your new Zungleboo product! However, if for any reason you are not completely satisfied with your purchased product, you are also welcome to return it. You can simply start a return here. To be eligible for a return, your item must be unused, undamaged, and accompanied by the order number. The item must also be in the same condition as when delivered including original packaging. Gift cards and promotional items (if applicable) are exempt from being returned. Please note that we accept returns within 30 days of receipt of your shipment. If 30 days have gone by since the delivery, unfortunately we can’t offer you a refund or an exchange.