Please email support@ecletticos.com with: your name, order number, item you wish to switch out and item you wish to sub in. Providing all of this information gives us the best chance to alter your order before it ships — we cannot guarantee that we will be able to alter your order because we begin to process your order for shipment immediately, and it might take customer service a day or two to process your request. If you have received a shipping confirmation email with a link to view your tracking, then your order has been shipped and we cannot immediately change your order. You will have to follow the Return Policy to exchange your product.