Everything begins when the insurance company receives notice of an accident. Once the insurer knows their insured was in a collision, they can assign an adjuster to the claim. Adjusters investigate the accident and determine how much the claim is worth, eventually leading to a settlement offer.
To figure out the value of a claim, adjusters investigate the accident. They'll talk to their insured to better understand what happened, review police reports, and gather available evidence.
Based on the information they acquire, adjusters calculate the settlement offer. They want to work quickly, which often results in an early settlement.
Insurance companies often succeed in settling claims quickly when they make their initial offers early on in the claims process. For this reason, first offers don’t cover a victim’s damages entirely, as the value of your case may not be clear by the time you receive this offer.