Lightstream is a Better Business Bureau-accredited company, and the BBB, a non-profit organization focused on consumer protection and trust, gives LightStream an A+ rating. The BBB measures companies by evaluating responses to customer complaints, truthfulness in advertising, and clarity surrounding business practices.  Importantly, BBB scores don't guarantee you'll have a positive relationship with the company and are merely starting points on your search to find an auto loan lender.  LightStream hasn't been involved in any recent scandals. As a result of its clean history and great BBB rating, you might feel comfortable taking out an auto loan from Lightstream.