They have adopted several policies to maintain their sales, service, and monitoring standards while ensuring the safety of both their employees and customers.
To combat Covid in the workplace, wherever possible, their employees have shifted to remote operations. They have provided secure laptops for remote workers and are striving to provide a similar customer experience while operating remotely.
With 9 monitoring centers, they are well equipped to meet the demands of this ongoing health emergency. These disaster-ready monitoring centers are prepared to provide 24/7 emergency response to Protection 1 clients. This redundancy ensures that calls can be re-routed to another facility in the event of a local emergency or disaster.
Protection One continues to provide sales and professional service and installation in the field. Customer-facing employees are issued additional cleaning supplies, protective masks, and protective tools. Customers are contacted prior to an appointment to ensure that they can provide a safe work environment.