A ride-hailing app should include:
User-friendly interface: Easy to use for booking rides quickly.
Real-time GPS tracking: Lets users see the driver's location and estimated arrival time.
Multiple payment options: Provides convenience with cash, credit, or digital payments.
Driver and vehicle details: Ensures safety by showing driver’s name, photo, and car info.
Ride history: Allows users to view past trips and receipts.
Rating and feedback system: Improves service quality by letting users rate drivers and give feedback.
24/7 customer support: Offers help anytime for any issues or emergencies.
These features make the app easy, safe, and reliable to use.