As the forecasts suggest that invoices will remain high in the coming months, we do not offer extensions or instalment payments. Exceptions are possible, and if so are based on individual assessment in contact with our customer service. As an electricity supply company, we buy and pay for the electricity used by our customers on a daily basis. We thus expend large sums for electricity, which customers subsequently pay for. We need to receive payment for this expenditure, so that we can continue to purchase and provide electricity to our customers. If you realise that you are going to find it hard to pay your bills, we hope that the government's electricity support can help in this difficult time. Below is a list of actions to consider:Contact your municipality. The municipalities offer free budgeting and debt advice: The municipalities' budgeting and debt advice | Konsumentverket (Swedish Consumer Agency).We recommend maintaining a dialogue with your bank.Warning of quick loans with exorbitant interest rates – many operators will try to profit from the crisis this winter.The social services provide support for people who have already done everything in their power to improve their finances, for example, sold their car and, if possible, rented out parts of their home.