If you lose your device with your registered SIM, contact DITO and provide your name, address, date of birth, and mobile number. You can contact them on their social media accounts.
Message our official accounts:
- @DITOphofficial (Facebook and Twitter)
- @DITOforyou (Viber)
- Live chat via DITO APP
Your prepaid SIM will be permanently deactivated for your protection, and you will receive a new SIM with the same mobile number.