Electrolysis hair removal is not a regulated profession so it is up to the consumer to find a qualified electrologist.  We recommend that you book a consultation and take your questions with you.  We offer a complimentary consultation where we explain the process of electrolysis, document your medical history and provide a sample treatment. In the USA the Food and Drug Administration recognizes electrolysis hair removal as the only permanent hair removal method, unfortunately, Health Canada does not have a position on this matter so anyone can claim they provide permanent hair removal treatments.  It is up to you to be an informed consumer.