To return a product and obtain a refund in these circumstances, the customer must meet the following conditions: 1. The product must be returned in its original condition, with its packaging intact. 2. The customer must provide proof of purchase, such as an invoice or receipt. 3. Return must be made within 15 days from the date of purchase. Once the returned product is received and inspected by our team, we will issue a refund within 15 days.