Due to hygiene reasons, Perfect Stranger will not accept returns or exchanges on some items for a change of mind. Excluded items include, but are not limited to earrings and face masks.Perfect Stranger does not accept returns or exchanges for change of mind on perishable items. Perishable items can only be returned if packaging arrives faulty, or product is mistakenly delivered outside of the use-by date marked.A change of mind is where a customer, for a variety of reasons, wishes to return or exchange an item. reasons for a change of mind may include, but are not limited to:change of colour.change of style; andchange of size.A return or exchange due to a fault with the item is not a return or exchange for change of mind.