Millennials in the workplace have very different expectations compared to previous generations and need to be managed differently. They want work to be interesting and worthwhile, both to their own development and wider society. They dislike hierarchies and titles, instead valuing traits such as humility, openness and support from their managers. Managing millennials in the workplace should revolve around trust and providing autonomy, rather than micromanagement.
Essentially, they want to be listened to and valued, creating a two-way feedback conversation with managers and the wider business. Just as in their daily lives they expect personalized communications and a positive, seamless experience at work, across everything from the technology they use to their interactions with managers.
How to manage Gen Y successfully.