Basic guidelines for exchanges and returns are listed below. Please refer to our Refund & Return Guidelines for more information. Any items(s) purchased online that you don't love may be exchanged or returned. Merchandise returned within 7 days of receiving will be refunded to the original form of payment.   Merchandise returned after 7 days may be exchanged or refunded in the form of a merchandise credit.   A purchase that was made with a gift card will be refunded in the form of merchandise credit. Original shipping and handling fees are non refundable. Offers are subject to adjustments due to returns, cancellations, and exchanges. If you received a damaged, defective, or wrong item, contact us at https://lotusleggings.freshdesk.com/support/home