Logaster provides designs and other branding elements designed using AI. Users are asked to purchase them post previews only. Hence, the company does not entertain any refund requests. In case of email errors where the user has not received the download link, they should contact the company within 14 days to avail of a refund. In case of any errors, the company will rectify them in 72 hours or process a refund. The promotional codes from third parties are not refunded.