In the legal business, the human connection is particularly important. When callers dial your number they expect a live person at the other end of the line to pick up their call. Our live virtual receptionists answer every call with professionalism and empathy. They listen to every caller's problem and assist them in determining what help they require. The population in New York has 60% English and 20% Spanish speakers. To be able to serve your callers better, our receptionists are native-level speakers of both languages. LEX Reception.