At different times of year, your employer may have an enrollment period when you elect to change insurances. They may also negotiate new contracts that adjust your insurance coverage. Or, your deductible may have reset and you need to pay for your services again until you meet your responsible portion of services billed.   There are many factors that play into your insurance coverage and billing. If you have questions or concerns, you may always reach out to pcc@oak.care or (949) 258-3741 and ask to speak to a billing specialist to assist you.