You can initially connect with your career advisor, who can share the payment status of your account. QUALITYstarsNY cannot cover the balance of your tuition until we receive an invoice from your school. You can expect your campus to invoice QUALITYstarsNY after the last drop/withdraw date of classes. Please expect 6-8 weeks for payment to your institution after your institution invoices QUALITYstarsNY. Your college bursar account will continue to show a balance until the account is paid.