We do not sell Minnidip products on Amazon, Ebay and other reseller sites. Unfortunately, there are counterfeit Minnidips on these sites and similar sites. We cannot offer replacements or refunds on items purchased on these sites, as we’re unable to verify if the item purchased is an authentic Minnidip. If you have a question about a retailer that has Minnidip listed, or you want to make sure they are an authorized retailer, please contact us.