In the event that a complaint is lodged, we will request reports from both the homeowner and the company involved. If the Baeumler Approved Member is found to have contravened our code of conduct, or if they are not willing to make a good-faith effort to resolve the issue their listing may be removed. This process is at the discretion of Baeumler Approved staff.
Baeumler Approved performs reference checks in order to verify previous history of work and quality of service and verifies insurance and Workers Compensation. Homeowners are encouraged to perform additional reference checks and to ensure all permits, inspections, insurance and certifications are obtained. Baeumler Approved does not accept liability for work completed by any Baeumler Approved Contractor and will not intervene in any form of legal dispute between members and customers. The Customer acknowledges that any contract entered into is entirely at the Customer’s own risk.