For the withdrawal process, you can open the Withdraw menu on the dashboard then select the Withdraw or Instant Withdraw sub menu. Please enter the nominal and select the account number you want to withdraw, then press the request withdraw button. Withdrawal can only be made to withdraw funds to a previously registered account number.
Each transaction has a different settlement time according to the payment method used. Incoming money will be recorded in real time on the dashboard, but you have to wait for the settlement time before you can make a withdrawal process.
You can see the details regarding settlement time at https://docs.duitku.com/dashboard-feature/withdraw/