Yes you can. Issues from damage to mis-prints happen from time to time and we have a policy in place that adheres to this here. In short, you have up to 28 days to showcase the issue with pictures and a description in order for us to provide a free reprint. The sooner the better so make sure to check your product once you receive it right away.  As a note: We also typically do not want you to return the product if there is an issue. It just costs you or us more money and it’s easier to just keep it as they are unique to you anyway. In former situations of a mis-print of a play rug, we just suggested that the client gives it away to a local daycare. Sort of a win win in a fun way.