We recommend a consistent schedule. However, we understand that sometimes extenuating circumstances happen. Therefore, using our portal you can cancel with 24 or more hours notice to receive a makeup token eligible for a future lesson with any teacher at any of our locations. We do offer emergency notice of 4 hours as well. Inside the 4 hours notice, the lesson is charged and the teacher is paid for his/her/their time. Please provide as much notice as possible.