Some care facilities are requesting we leave the delivery at the front desk, others are not allowing our drivers to enter the facility at all. If we are not allowed to enter, the care facility staff is accepting the delivery at their front door.
The VA Medical Center has installed a checkpoint that our drivers must clear in order to gain access to the grounds in order to complete the delivery.
We are working hard to be aware of all special requirements for deliveries and are complying with each facilities requests.