We’re sorry to hear you’ve received a faulty item! Please send an email to cs@tatamifightwear.com with the following information;Your order number i.e B2CSUK12345Product name and description of issuePhotos that show - A full length photo of the item clearly showing the fault. If you believe the item is not the correct size please send a photo against a tape measure so we are able to determine the issuePlease reach out to cs@tatamifightwear.com before you send the faulty item back to us so we can explain the next stepsPlease bear in mind that all items are inspected on return and those with wear and tear rather than a fault may not be refunded in fullYou can return products purchased online if they are defective, faulty or misdescribed within 6 months of placing your order. After this initial time period we will not exchange or refund any items that are not defective, faulty, misdescribed, of unsatisfactory quality or not in conformity with your order. Tatami Fightwear will also not be responsible for items that are damaged after delivery i.e the issue or damage is not the result of a manufacturing defect. This applies to accidental, malicious or other customer related damage. Examples of this type of damage include, but are not limited to;Signs of misuse, excessive wear or inappropriate careProducts washed by machine and dried by excessive heat. This applies to Gi, No-Gi and leisurewear productsCut marks on stitching, seams or uppersSigns of extreme wear or damageFabric that has been stainedMaterial decomposition due to prolonged dampness/ wetting