When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status (if the shipping company provides it). Please allow 48 hours for the tracking information to become available. Once the Tracking Number is generated, you can track your order on our website in the page: Track Your Order.If you haven’t received your Tracking Number within 2 days of receiving your shipping confirmation email, please contact us at info@themeowpetshop.com with your name and order number, and we will look into it for you.