Here's what you need to know:
Built-in phone holder: Most of our eBikes come equipped with a built-in phone holder, making it easier for you to navigate using your smartphone. Soon, our entire fleet will be ready for phone use!
Plan your route in advance: Before you start your journey, it's recommended to plan your route in advance. This ensures you have a clear understanding of the directions and minimizes the need for extensive phone usage while riding.
Avoid hand-held device usage: For your safety and the safety of others, it is important not to use any hand-held device while riding, queuing in traffic, or stopped at traffic lights. This is in accordance with Rule 68 of the Highway Code, which prohibits riding in a dangerous, careless, or inconsiderate manner.
Use the in-app pause function: If you need to use your phone or attend to any other task, please pull over safely and use the in-app pause function to pause your ride. This ensures that you can safely handle your phone without compromising your focus on riding.
Please note: We do not accept liability for damage to personal belongings as stated in our Terms of Service.