You can check the available balance on your Black or Red Card, 24/7:
By telephone on +33 (0)1 53 88 22 76 (Standard-rate call)
On the internet in the 'My account' section
With the Transcash Mastercard mobile app
The Black Card holder can consult the balance of all his/her cards.
The Red Card holder can only consult the balance of his/her Red Card (from the 'Access your Red Card's statements' section of the menu on the 'My account' login page).
The balance shown is always the available balance and takes into account all transactions carried out even if they have not yet appeared in your transaction statements.