We ship packages via United States Postal Service unless you select FedEx at checkout. Be sure to double check your mailbox and with anyone else at your address that has access to the mailbox, and even with a neighbor who may have accepted your package for you. If you are still unable to locate the package, send an email to service@tribalhollywood.com that contains your name, order number, and shipping address so we can confirm that we have the correct address on file. We will then reach out to you with next steps.