A transaction may not open for a variety of reasons:
The initial margin of the transaction exceeds the free margin that you have at your disposal. If you encounter such a problem, reduce the volume of the transaction.
The market you want to trade is out of business hours at the time of the transaction.
Internet connection is unstable or nonexistent.
If none of the above options suits you and the deal still does not open/close, describe the problem to our technical support service: [email protected]