You may appeal your assessment decision on the basis of one or more of: factual error; procedural error; clear error of judgement by the assessor; evidence of not following the assessment scheme rules set out by the SFIA Foundation (e.g. not acting impartially). Appeals not based on one of these criteria will not be accepted. Where assessor judgement or conduct is in question a different assessor will be review the assessment evidence and report, and if necessary conduct a new assessment. Only one appeal per assessment will be allowed. Decisions following appeal are final. The Directors of Digital Skills Agency will review all appeals on a periodic basis to identify potential improvements in the scheme.