You may be able to resolve this by deleting the rsa file. Be the first to close SpotNet For the location of the rsa file see below: Windows XP C:\\Documents and Settings\\"username"\\Application Data\\Microsoft\\Crypto\\RSA\\"usage code"\\"code". Vista & Windows 7 C:\\Users\\"Username"\\AppData\\Roaming\\Microsoft\\Crypto\\RSA The first line says "Spotnet User Key".