In certain situations, such as if you’re not a fluent English speaker, you may need to set up an authorised caller who can deal with your insurance policy for you.
You can choose what access this person has and what they can do on your behalf, and you can cancel it at any time. You must not pay the person for this service and it’ll still be your responsibility to make sure all policy details are up to date and accurate. All policy documents will still be sent to the policy administrator.
You can contact us to set up an authorised caller. Alternatively you can write to us at Admiral Group, David St, Cardiff CF10 2EH or use the additional support webform to tell us about your needs.
Please note, an authorised caller can only be added by a current policyholder or policy administrator.