Each order qualifies for one free shipping label, for either a return and/or exchange. Visit our Return/Exchange Policy for details. Multiple returns: Please ship all items in one package. Multiple exchanges: Please ship all items in one package Return(s) and exchange(s) from the same order: If you have a return and an exchange from the same order, please submit two (2) separate Return/Exchange forms; one (1) for the item(s) you’ll be exchanging, one (1) for the item(s) you’ll be returning. Before mailing your item(s) back to us, please wait 24 hours to receive email approval that your return has been approved, or you may be subject to additional shipping fees. If all returns have been approved, please ship all return and exchange items in the same package with the first return label you received by email. If you have any questions please email our customer service team for assistance.