If you are having difficulty enrolling in ACP with Cox or have questions or concerns about the ACPm discounts reflected on your bill, you can receive online support with Oliver 24/7 or call Cox Residential Customer Care at 800-234-3993.
If after contacting Cox, we are unable to resolve your concerns, you may file an Affordable Connectivity Program-related complaint with the Federal Communications Commission at 888-225-5322 or by reaching their Consumer Complaint Center at www.fcc.gov.