Many expect the installer to create a shortcut on the desktop, but we made the decision not to do this as we don’t want to clutter your desktop space without permission. Windows The installer creates a shortcut in your start menu, the default location being: Start > Programs > Plugable Technologies This location will vary slightly depending on which version of Windows you are using. More information on the start menu can be found at the following page. https://support.microsoft.com/en-us/help/17195/windows-10-see-whats-on-the-menu Mac Mac applications install in the user application folder. Apple provides instructions on how to find and open applications at the following support page. https://support.apple.com/en-us/HT202635 Locating Digital Viewer