Items that are part of the same order may ship separately from different locations. Your order could arrive in multiple packages at slightly different times. Once each plant or botanical package is out the door, you’ll receive individual tracking information so you can keep an eye out for it. Note: We carry an assortment of products from independent makers and brands that share our aesthetic, values, and vibe. These items ship directly from the vendor. You won’t receive tracking information for these items, but can contact our Customer Happiness team for support on all orders.