If your return falls within our 60 day return policy, we will not charge a restocking fee on items purchased that are part of our regular assortment from a Lamps Plus store, in-store kiosk or online at LampsPlus.com. This includes items depicted in a Lamps Plus print catalog and other advertising materials.
We do apply a restocking fee to items that are special ordered and not included in our regular assortment online or in-store. Special ordered items that are returned or cancelled are subject to a restocking fee of 20% of the item price.
Room of Choice Delivery items are also subject to a restocking fee of 10% of the item price. This policy only applies to returns for refund that do not involve shipping damage or product defect.
Please note that all returned merchandise must be in the original packaging. Merchandise returned with cut wires or loose crystal will be subject to a $50 fee. For more information, view our completeclick here.