Upon delivery, please inspect the packaging and condition of your item(s) prior to unwrapping. If you notice any damage, make note of it and take photos to document the damage. Damages caused by carrier in-transit is handled under separate terms via the specific carrier.
Please email us at support@esportsfurniturestore.com with a brief description of the damage and include any photos to help us determine the cause. We will verify and review your request, and process the necessary claim with the manufacturer on your behalf.