We ask that you call and let us know immediately if you believe an item was damaged before you checked it out. In most cases we will make a note of it in the item record and you will not be charged. If an item was damaged during your checkout, you may be held responsible for the cost of replacing the item at its retail price (we do not accept replacement items due to the processing and security devices that we purchase for CMPL materials). If you suspect materials have been exposed to bed bugs, lice, or other pests, please notify the library and place the item in a sealed bag.