Trainers and customer support teams spend hours defining call scripts for service agents that must be followed. In contrast, call center scripting software help agents deliver the right information and ask relevant questions when applicable. Knowmax decision trees maker creates step-by-step guided workflows for the next best step. Also, our call script software allows CX heads to suggest changes before approving the content to ensure that the right information is passed to agents at all times and that they have the right script for every call. Training teams can use these call center scripts for new agents, which helps faster onboarding. Check customer success stories by Knowmax