Provide the best customer service by leading customer relations, and prepare all delivery documents to guarantee customer satisfaction Ensure contacts with the customer on logistics aspects of the plant, incl. transport orders Follow the whole integration process for new customers at logistics level Maintain customers data in his/her field of responsibilities Assure reliability of data in sequencing software Respect and act according to all policies appliable in the plant on his/her scope of responsibilities, and is fully aware of his/her responsibilities/authority/contribution High school diploma or experience in logistics (min. 2 years) Products and packaging Custom procedures, incl. documentation English B1 and other language(s) according to plant customers Microsoft Office, ERP, and customer service software Specific Requirements of Customers of the Plant (CSR)