If you purchased your machine from an authorized PFAFF dealer, you can take your machine to the dealer from which the machine was purchased for warranty work to be performed.  Any PFAFF dealer can provide warranty repairs on a machine, but the dealer who sold the machine covers the labor portion for the parts and labor warranty. If you purchased your machine at PFAFF.com, please take your machine to the PFAFF Store you selected as your preferred location during checkout.  If you were signed in when you made that purchase, your preferred location can be found in your account profile. It was also included in your order shipment status emails (guest and registered shoppers).