We are sorry that your package may be lost through USPS. USPS is responsible for all mail once they take possession from our facility into theirs. If you purchased Route Insurance with your order (we encourage), you can file that claim and have that order taken care of through Route. If you didn't, please reach out to our customer service team at customerservice@combatironapparel.com and someone will be able to assist you. Combat Iron cannot be held liable for any lost, stolen, misplaced packages during transit. Nor are we liable if you enter the wrong shipping address during the ordering process. We offer Route Shipping Insurance to help customers not be another subject to mail theft.