We integrate with your systems via our dedicated platform. This gives you access to your own account, which in turn provides you with 24/7 insight into every order: including processing status, package number and the shipping history. You can make changes in the system and then, if needed, order status will be updated by our team. You can also see all the information relating to when a package was passed to a courier or was delivered to the customer.
Thanks to this, the client can make changes in the system, and, if needed, order status is being updated by an Omnipack employee. The client has an insight into the information when a package was redirected to a courier or was delivered to the customer.