For all changes to your membership, you will need to reach out to our customer service via hallo@balanzs.nl. In case you wish to up- or downgrade your membership, we will terminate your current subscription so that you can purchase the membership of your choice thereafter. Thus, these changes will be implemented as of your next membership cycle.
Please make sure to notify us of your wish to adjust your membership level or to pause or cancel your membership at least 10 working days before your next upcoming billing date, so that we are able to implement these changes in time.