A Manufacturer Warranty product is an item whereby the relevant supplier or manufacturer chooses to manage defective product returns directly with the customer.
How to log a return:
Go to your Returns Page
Select the ‘Log Return’ button
Select the order containing the item you wish to return
Instructions on how to proceed with your Manufacturer Warranty product return will be provided on this page
A Manufacturer Warranty comes into effect after 7 days of receiving the product and is only applicable to defective products. Returns for any other reason will be facilitated by Coolcart Returns Team, provided the return is logged within 30 days of receiving the product.