If an address is input incorrectly or without appropriate detail, we take no responsibility or liability for the customer not receiving their product. If you contact us before your order is processed we will do our best to update this prior to shipment. Changes Before ShipmentFor address changes prior to shipment email info@gelous.co.Changes After ShipmentFor address changes after shipment contact Australia Post or Aramex (check your tracking to find out which company your order has been shipped with).