Beyond the quest for justice and the effect on everybody associated with the scandal — victims and those responsible — it might be the dawning of the realization among the public of the hidden dangers of technology in the workplace.
As Kelly Williams (MD, ITV Commercial) put it, "Finally, at the heart of the Post Office scandal is the idea that a black box, algorithmic piece of software was right and the trusted, professional humans were wrong. Possibly something else for parts of our industry to reflect on."