You can get in touch with Bean Bag Planet through the customer service on the beanbagplanet.co.uk page. Generally, a message or Contact button will be provided on the beanbagplanet.co.uk page. You can use this button to send a message directly to the customer service of Bean Bag Planet. The customer service of Bean Bag Planet will deal with the problem for you in time. Bean Bag Planet also introduced an automatic reply function.