If you are experiencing difficulties with our online ordering system, we recommend the following steps:Check your internet connection to ensure it is stable and active.Clear your browser's cache and cookies, which can sometimes cause issues during the checkout process.Try using a different web browser or device to place your order.If the problem persists or if you receive a message indicating that the item is out of stock after attempting to order, please contact our customer service at info@boarderie.com for further assistance or ordering over the phone. We apologize for any inconvenience this has caused you.