Your submission ID is a unique code or identifier assigned to your request that distinguishes it from other requests received.
You can find it in the confirmation email you received after you completed the form online. The email also contains important information about how to ship your device.
If you don't see the email, please check your spam folders. We'll send all notifications about your device trade-in request to the email provided.
You'll need to know your submission ID to check the status of your traded device. .