At SysGen, managed IT services are designed to protect and grow your business. We use a proactive methodology that involves planning, forethought, and researching the IT solutions we develop for your business’ needs. The services provided include a dedicated technical team to service your organization along with 24/7 real-time alerts and monthly reports to monitor the operational efficiency of your organization. Managed services include preventive maintenance to support the security of technology, backup and verification processes, IT asset management, and an escalations team that works to resolve technology and network issues quickly.