There are 3 types of CRM. Let’s read about CRM and know how it helps startups, SMEs and big enterprises:
Operational CRM: It employs sales and marketing automation to give the enterprise complete information of each client.
Analytical CRM: This mainly helps in analyzing the customer’s data and identifying the pattern. Finally, it helps enterprises in making the correct decision.
Collaborative CRM: It manages the customer information and also shares the same with the internal and external stakeholders.