Should you find an issue with the responsiveness of your leather top button, rest assured that this is a rectifiable situation. We are happy to provide you with an adjustment tool and will guide you through the steps to get your button functioning optimally. The adjustment tool is designed to fine-tune the buttons to your liking, making them more or less sensitive as needed. Given the natural properties of leather, it can expand or contract depending on the humidity or dryness of its environment. This may occasionally require slight button adjustments. While we strive to ensure the utmost protection during packaging and shipping, external factors such as storage conditions during transit or handling by the shipping company can occasionally affect the product. Get in touch with us to request the tool. View Adjustment Tool Guide.