Request changes by calling the MAPFRE Contact Center 787-250-5214 (metro area) or 1-888-835-3634 (island), by fax at 787-772-8409 or visiting one of our Branches. You can also do it through your authorized representative, producer or general agency. For the change to materialize, you must obtain a confirmation of it from MAPFRE to your postal address or email. Similarly, in those cases in which the change generates an additional premium, it must be paid for the change to take effect.
The postal address of your property policy can be updated from the Insured Portal.
Each of your policies has a registered postal address to which all communications related to it are sent, invoices, copies, notices, renewals, etc. If you wish to consult the registered address or addresses for one or more of your policies, select them and consult them individually in the My active policies or contracts section under Change of address. Remember that if you change the address you will begin to receive all communication related to that specific policy or contract to the new address. You should get an email confirmation that the address has been changed.