You can request an interpreter for your consultation, whether it's via video or telephone. To request an interpreter in your preferred language, call our Patient Liaison Team on 0333 444 1067 (we’re open Monday-Friday, 9am-5pm). Tell them your preferred language and they’ll organise your consultation with an interpreter over a 3-way phone or video call. The costs for this service vary, but typically range from £2.60 per minute for telephone or £300-500 (plus VAT) per session for a video call.
We have access to interpreters through Atlas Translations who can relay conversations between you and our doctors in over 200 languages and dialects.