Our guarantee covers all manufacturer defects concerning products made inaccurately or not functioning correctly. For example: · You ordered a 10-foot-long table but received an 8-foot-long table · Joints in the wood are insecure and wobbly What our warranty does not cover is anything that has occurred due to mishandling of furniture, such as damaging the finish, force to the wood causing it to break, or natural tendencies of wood when treated to extreme humidity & temperature changes (twisting, bowing, warping). Wood is a natural product, so we have no control over it moving over time, especially in different temperatures and humidity. Read all about our Ivy League Guarantee here.