Please order carefully.  You must contact us within 24 hours of placing your order.  We will do our best to help you out and cancel your order if possible.  Please customer support at support@melaninful.net or fill in this form. You can also leave a message via phone number (323) 894-1102 for further assistance.Please note that shipping fee is non-refundable. If you receive a refund, the shipping fee is deducted.