Bill pay notifications and reminders are an essential part of the billing and payment process and should be standard within any electronic bill presentment and payment (EBPP) platform. These communication channels can include paper bills, eBills, text communications, email notifications and digital wallet notifications. Notifications can range from presenting actual bills themselves to payment reminders by phone and email, payment confirmations and late payment notices. Creating a comprehensive communication strategy tailored to an end user's needs is a proven way to increase on-time payments.