We cannot provide our services to all businesses, either for legal, reputational or financial risk reasons. If, after our initial assessment of your application, we decline to offer you an account, no setup fee will be payable. If you’re provisionally approved (e.g. approved subject to satisfactory outcome of FCA authorisation, company credit search, accounting thresholds and our standard Know Your Customer (KYC) checks) and we begin processing your application the setup fee will be payable in full and is non-refundable.