If the appointment is cancelled for reasons beyond your control, for example, the building must be evacuated because of a fire alarm or the IT system has gone down, your fee will be refunded.  You cannot reschedule the appointment using the online tool; rather you will need to cancel the appointment and request a refund.  You can then book a new appointment.
To avoid wasting time and money, instruct our team to assist you. Our lawyers will provide you with the confidence that everything you need for your appointment will be available and all the required payments have been made correctly.