Refer to the guide that came with your product and check that all the cables are correctly plugged in
Call TISD to have your new router provisioned and set up on your account
Alternatively, you can click on “Pay Bill” above to log into your account, click on “Equipment” at the top of the screen, and change the MAC address to your new router’s MAC address
Follow the provided guide in the box, or contact your router’s manufacturer for assistance
Bring it to one of our stores for testing