In this case the booking has not been completed successfully and the process should be carefully repeated. If you completed the online process successfully but did not receive an email confirmation please ensure that your virus checker is not blocking certain emails or classifying the email as spam.
Please make sure to write down your booking reference number. Using this number you can check your booking online anytime before you travel and can amend or cancel the booking at anytime up to 4 hours before your planned arrival time at the car park.