The Royal Canadian Mint makes returning products purchased online as convenient as possible. If for any reason you wish to return your order, you must do so within 30 days from purchase. It must also be in its original packaging. Products returned will be replaced or fully reimbursed, depending on your preference. Furthermore, a longer period of one year is given to return your products if the products you received were defective. All returns are free for customers in Canada. A return merchandise authorization is also needed in order to return the products. Contact their customer service to get one if needed.