With My Account, citizens can elect to receive an email notification when their e-bill is available by simply updating your user preferences in My Account and check off the e-billing option:Under billing preferences if you select e-bill, email notifications will be sent to you when your bill is ready for viewing in My Account Info. Citizens who select 'e-bill' will no longer receive a bill in paper format in the mailAn email will be sent to the email on file once a payment has been received for water accounts