There's no rush to make an immediate payment when you secure your appointment ahead of time. Our system prioritizes safety and security, keeping your credit card information encrypted to ensure its protection during the booking process. Once your cleaning booking is done, we'll retain the funds for a 24-hour period before proceeding with the payment. You can rest assured, as we back our services with a complete 100% satisfaction guarantee. Should the cleaning not meet your expectations, simply reach out to us via email at hello@premiumclean.co.nz or give us a call at 0800 786 780, and we'll arrange for a re-cleaning without any hassle.