Please contact us immediately by email info@purestep.co.uk and let us know your correct delivery address or customer information. We would be happy to change customer information such as email address/telephone number for you at any time. This can also be done after shipping. As long as your package has not yet been shipped, you can We can easily change your address details afterwards and will do our best to do this as quickly as possible.Please inform us as soon as possible. The correct delivery address is crucial for successful, timely delivery from our shipping partners. For this reason, it is extremely important that we receive your correct, complete delivery address and can pass it on to our shipping partners in a timely manner. However, once the delivery has been dispatched, we can unfortunately no longer change delivery data as these have already been handed over to our shipping partners and these can no longer be changed by our shipping partners. We therefore strongly advise that you check all details/address details before completing your order to avoid any delays or problems with delivery.