There are a few specific exercises and relaxation techniques that can help you manage difficult people effectively. The first is to stay calm and focus on your breathing. When you're feeling stressed or anxious - your breathing may become shallow and fast. It can lead to tunnel vision and reduced focus, making it harder to handle difficult people. Another technique for managing difficult people is to practice nonjudgmental acceptance. When you see difficult people for who they are- not good or bad, but just people- it will be easier to communicate with them and maintain a clear head.  Last but not least, understand that difficult people are simply approaching life differently than you are. If you can get past their defensive stance and see them for who they are, it will be easier to handle them.