Do to the Nature of our products we only accept returns for items with defects or if the wrong item was sent to you. In the event the wrong item was sent to you we will expect the correct item to you asap and pay for shipping on the returned item back to us. We warranty to all of our products for defects of craftsmanship. If a product fails or breaks due to quality issues under normal use we will replace it free of charge. We only warranty products and we do not accept returns. We put a lot of effort into our product pages that include details descriptions, photos and videos of our products. This gives you every detail of each product and lets you make an informed decision. Once your order is placed we are not able to cancel orders or accept returns. Please respect this policy and keep this in mind prior to ordering.
To complete your return, we require a receipt or proof of purchase. In the event you are eligible for a return please contact us at Support@ZenHanger.com and include your order number in the heading of your email along with a valid reason for your return request.