We give each case a reference number. Use this reference number whenever you contact us or the other people involved in the case. You can find the reference number on any letters, emails or text messages we send you about your case. \r\r Each VCAT reference number has a letter at the start to show what type of case it is. It also has the year that you applied. For example, a reference number for a rental dispute may be ‘R2020/123’.  \r\r The VCAT reference number is usually different to the number you get when you apply using one of our online forms. \r\r Find out more about the types of cases we deal with