All our applicants undergo rigorous screening and reference checks before we pair them with our clients. You can have your DDA sign a Non-Disclosure Agreement (NDA) during the onboarding. Your DDA can also utilize tools such as VPNs and Password Managers like LastPass.com, in order to beef up information security from external threats. You may also sign up for our security program. Security is huge for Bottleneck so we came up with this unique service to protect our clients. Our security software is monitored by our Security Administrator on a daily basis, who will also assist your Dedicated Distant Assistants with any computer and security issues they may encounter. For any threats or security issues detected, Bottleneck’s Security Administrator is alerted to ensure that your DDAs devices and connections are fully protected against malware, threats, and attacks that can steal your data and information.