Security, privacy, and intellectual property protection are at the forefront of our concerns when offering our QA testing services. Here’s a breakdown of how we handle these vital aspects:
1. Certifications and Compliance: We proudly uphold the ISO 9001 certification, which assures quality management, and are SOC 2 Type II compliant. The latter emphasizes our commitment to security, availability, processing integrity, confidentiality, and customer data privacy.
2. Binding Agreements: Before initiating any project, our engineers sign Mutual Non-Disclosure Agreements (MNDAs) which legally bind them to maintain the confidentiality of your project and ensure that any breach of trust will have legal consequences.
3. Client Anonymity: To further strengthen privacy, we assign codenames to each client project. This ensures that not only is the project data kept confidential, but the very identity of our clients remains protected within our system.
4. Restricted Access: Our compartmentalization approach means that engineers assigned to one project are not granted access to data or details of other projects. This ensures that there’s no unintentional cross-sharing of data or insights between different projects.
5. Physical Security Measures: To prevent data theft or unauthorized transfer, we've disabled computer ports across our facilities. Additionally, cell phones and other recording devices are strictly prohibited within our working areas to ensure that no information is inadvertently captured or leaked.
6. Regular Audits: We consistently evaluate and update our security protocols. Regular internal and external audits of our systems ensure we remain ahead of potential threats and vulnerabilities.
7. Continuous Training: Our engineers and staff undergo regular training sessions on the latest security protocols, ethical guidelines, and best practices. This ensures that our team is skilled in their technical domains and thoroughly understands the gravity of data privacy and IP protection.
8. Data Retention and Disposal: Post-completion of any project we remove all client data from our systems.
Your intellectual property, data, and software are paramount to us. Our layered approach to security ensures that every facet of your project, from its inception to its conclusion, is enveloped in a cocoon of stringent security measures.