New Adult and Young Adult subscribers have until the 14th of each month to subscribe to receive our next box. Once the order has been placed, charges are processed immediately. Requesting to cancel or refund your subscription order must be done within 48 hours. After 48 hours, all paid orders are locked in. If you would like to cancel future charges, please email us at info@onceuponabookclub.com prior to the 24th of the month before your next charge and we can process a cancellation for you and adjust any remaining funds as necessary.
All active subscribers will be charged on the 25th of each month. This includes all 1/3/6/12 month subscription boxes. Any cancellations on or after the 27th of the month (48 hours after payment has processed) will not be refunded. Subscribers will receive all final boxes paid for prior to cancelling and then will no longer be subscribed.
If you would like to cancel your subscription, please do so before the 25th of the month before your box is scheduled to ship (for example to cancel June's box, we must be notified by May 24th). From the 25th forward, supplies have been ordered for the next box and refunds will no longer be a possibility for that month. Once the card on file has been charged, there is a 48 hour window to request a refund. If this 48 hour window is missed, your subscription will be cancelled, however you will still receive the final box(es) paid for, and will not be charged for further boxes.
New Middle Grade subscribers have until the 4th of each month to subscribe to receive our next box. Once the order has been placed, charges are processed immediately. Requesting to cancel or refund your subscription order must be done within 48 hours. After 48 hours, all paid orders are locked in. If you would like to cancel future charges, please email us at info@onceuponabookclub.com prior to the 14th of the month before your next charge and we can process a cancellation for you and adjust any remaining funds as necessary.
All active subscribers will be charged on the 15th of each month. This includes all 1/3/6/12 month subscription boxes. Any cancellations on or after the 17th of the month (48 hours after payment has processed) will not be refunded. Subscribers will receive all final boxes paid for prior to cancelling and then will no longer be subscribed.
If you would like to cancel your subscription, please do so before the 15th of the month before your box is scheduled to ship (for example to cancel June's box, we must be notified by May 14th). From the 15th forward, supplies have been ordered for the next box and refunds will no longer be a possibility for that month. Once the card on file has been charged, there is a 48 hour window to request a refund. If this 48 hour window is missed, your subscription will be cancelled, however you will still receive the final box(es) paid for, and will not be charged for further boxes.