Upon choosing ACE Marketing Canada, we present you with a legally binding contract. This contract and covers the Scope of Services, Client Duties, Terms, Cancellation, Confidentially, Intellectual Property, etc. Once the contract is signed, we require payment upfront. Once payment has cleared, we schedule a one-hour zoom call -- In this conversation, we discuss your website (color scheme, branding, inspiration, fonts, capabilities, aesthetic, any page content, policy, layout) and roughly map out your website together. After this meeting, clients provide us with all of the materials (pictures) they have that they would like displayed on their website (if you do not have any, it's okay, we have high-quality images archived for these kinds of projects) WE GET TO WORK once we get a feel for the site and precisely what you're looking for. Then, within 72 hours of the meeting, we will provide you with a rough website outline. From there, you have the opportunity to provide feedback and requests for iterations (5 rounds) We offer five rounds of feedback and iterations; however, we have never surpassed two rounds. Once you have a site that you love, we jump on another Zoom meeting, and we teach you the backend of your website and how you can update, create newsletters, and make any changes that you need to in the future! The inclusions provided in a Webiste Design quote will give you everything you need in order to continue the services yourself successfully in the subsequent months; however, if you need further support, we offer 12 months of site maintenance (3hrs / Month).