A points of claim is a statement that sets out the facts of your case and what result you are asking for. This is also known as a particulars of claim.  You can use the following advice for 'points of claim' too. You should use numbered paragraphs which state each of the important points of your case.  This should include:  full names of other people details of any agreement that you had dates of events itemised list of what you are asking for and why if you have evidence to prove events, talk about these documents. We will refer to these documents so you don't have to explain what it is.  if your case is about a breach of the act explain how they have done this. A short statement will make it easier for VCAT to understand the issues in your claim. See an example of a points of claim for a dispute about products or services bought or sold. Find out more about preparing evidence for your case