For a small cost ($3.99 per box), our Box Insurance service gives our customers peace of mind by providing additional protection in the event your box is lost or delayed beyond 15 business days in transit. You can simply email
help@thebridebox.com
for your replacement box if your box is somehow lost or misplaced. All replacement boxes are shipped FREE. Please note that this service does not cover boxes shipped to the wrong shipping address as a result of customer error (i.e. customer provides us with an incorrect or old shipping address) or boxes confirmed as being successfully delivered to the correct shipping address provided which then become lost or stolen sometime after delivery.