A repair which is professional and visually perfect can only be achieved using original materials by our repair department.
Please note that the complaint procedure depends on where you bought the item in question.
If you purchased the article from our online shop, then you can find all the necessary information on how to proceed here.
If you purchased the article from a retailer or in-store, then you should proceed as explained here.
Important: Apparel that is sent to be repaired or returned should always be received freshly washed. Thank you!