Guests who require additional assistance whilst visiting the park are able to claim free tickets or Frequent Visitor Passes for their carer(s). To qualify, proof of eligibility must be presented to our Front of House team. The following documentation is accepted: - Disability Living Allowance or Attendance Allowance award letter (dated within the last 12 months) - Personal Independence Payment letter (dated within the last 12 months) - A current and valid Blue Badge (or picture of, if the badge is within the vehicle) - A letter from a GP or consultant confirming the need for a full-time carer (dated within the last 12 months). This does not need to be a letter of diagnosis.