We’ll replace or refund you for any bottle of wine that is damaged, flawed or that you find unsatisfactory. By law, we cannot accept returns of alcoholic beverages. Therefore, we are unable to accept the return of wine that was damaged due to adverse weather conditions during shipment or wine that is ordered in error. Please note that temperatures above 88℉ or below 32℉ are a danger zone for wine. Naughti Winery SD may opt to hold on to shipments due to temperature and will send the wine when weather permits. Customers have the option to upgrade to 2 or 3 day shipping in order to keep the wines moving and to lessen the likelihood that they will be on trucks for long travel periods and/or stored in warehouses. Please call us at 605-574-9200 or send an email to clubmanager@nakedwinerysd.com to arrange for the return of corked or flawed product, replacement of wine that was damaged or credit for wine that was ordered in error.