We do not advise our clients to make a statement of any kind to the insurance adjuster. Although insurers may seem friendly and as if they are looking out for you, the fact is that their company is losing money by paying out on your claim.
The insurer is going to look for any reason they can to reduce your settlement offer, and giving them a statement opens up the possibility of the insurance adjuster using your own words against you, no matter how well-intended they may have been. Your attorney can provide the insurance company with your official, carefully worded statement so your award isn’t at risk.