We strive for 100% satisfaction, so if there is an issue with your order we are here to help. In the event something isn't right, please proceed as described below:
-Wrong item, size or color was sent: Please contact us and we will look into the order and verify our stock. In this case, we will ship the correct item with a prepaid return label to receive the incorrect item back.
-Item doesn't fit or just don't like it: Please ship the item back to us. If you request a refund, we will issue one within 7 days of receiving it back (minus original shipping costs).
For all other issues, please contact us at 800-942-0783 or by email so that we can work with you on a solution. Please note, unless there is a defect in the item or we made a mistake (size, color, etc..), shipping the item back to us is the responsibility of the customer, and no refund will be given for shipping costs.