No, but this is how we proceed: In the case of a warranty claim, the repair is, of course, free of charge. Once the warranty has expired, the following applies: If the repair costs are less than 50% of the new price, we repair the tool immediately. The repair costs are listed clearly in the invoice. If the repair costs are more than 50% of the new price, you will receive a cost estimate.
Furthermore, you have the option of an “advance release”: You decide beforehand if the tool with a repair price above 50% should be released for recycling or if you would like a cost estimate. In case of an advance release, you are exempt from the shipping costs.