When billing notifications are turned on an email will be sent when a bill is available online. You can view and amend these settings within the Your Account online portal. View and amend billing notification email settings online. 1. Sign in to Your Online Account portal. 2. From the “Billing & Financials” dropdown at the top navigation bar, select “Billing Notifications”. 3.Use the toggles to turn notifications “On” & “Off” for the required account. Please Note: If an account is set up for Paperless Billing, email notifications must remain on against at least one registered email address.