A. Try the following:Check your mailbox, it’s usually there.If the package isn't in your mailbox, check with a friendly neighbor / doorman, or a well-meaning roommate / partner, who may have received the package on your behalf without letting you know.Call your local post office. Sometimes if you are not home, this is where it ends up 99% of the time!While we can't take responsibility for shipments that have arrived but are misplaced, we do find that they materialize quite quickly! Email us at hello@nudwear.com with any questions.Returns & Exchanges Policy:We stand behind our products and offer a 90 days money back guarantee. If you don't love your order, let us know, we'll give you a full refund no questions asked. Bundles & Special Offers: If you are returning an item that is part of a special offer for bundled items, you will be refunded the difference between the total amount paid minus the full priced item since the special offer will no longer qualify.