If RAPIDGate is notified that a participant is no longer with the company, or no longer requires access through RAPIDGate, their credential will be deactivated immediately upon notification.
Otherwise, if your participant is without authorized service for more than 90 days, their RAPIDGate credential will be deactivated.
Once a credential has been deactivated, it cannot be reactivated. A new credential may be ordered for a fee of $40.00 ($41.60 in Guam, $41.88 in Hawaii)