The fee management tool allows organizers to collect and report on several fees that the customer sees as a single service fee.Getting StartedManaging fee allocations requires the seller user to have the Edit Service Fee Allocation permission enabled. If you do not see the Fee Management Tool as an option in your admin account, please reach out to ShowClix Client Support.Fee allocations can be managed at two levels: across an entire seller account (as a default on all events), or for a particular event only.To access account-level fee management, click Settings on the top right and then Organization. Click Service Fee Allocations.To access event-level fee management, visit the Event Overview and scroll down to the Service Fee Allocations table.This table will briefly indicate whether an event has fee allocations configured.Please note: Starting an event-level fee configuration will entirely override the account-level fee configuration for that event.Fee Management MenuWhen you open the menu for the first time, you will see a basic table that displays any current service fees and their corresponding tiers.Creating a New Fee AllocationClick Get Started to open the fee creation toolEnter a title for your fee allocationIn the Channels section, use the checkboxes to select whether the fee should apply online, in the box office, or in both channelsIn the Start with existing fee tiers dropdown, determine whether to use the default fee tiers from your ticketing agreement or create a new feeIf you use existing tiers, you are still able to manually edit each tier for each newly created fee allocationThe base fee tiers for a new fee allocation can be pulled from online or box office service fee tiersClick OK to complete the menu and create the new fee allocationDuplicate fee allocations by by clicking the ellipsis menu on a fee and clicking Duplicate to instantly clone that fee with the same tiers and pricing.Editing Fee TiersFor each newly created fee allocation, you must establish tiers, or price ranges in which a particular fee value will be applied.For example, you may want to collect a $1.00 venue fee on $15 tickets, but you may want to increase that same fee to $1.50 for more expensive tickets. In this case, you might consider making the following tiers and prices:To begin editing fee tiers, click the pencil icon next to that fee allocation.For example:0.01 to 4.995.00 to 9.99Next, enter the value of the fee. Enter a fixed, or flat, fee, or collect fees as a percentage of face value.Note: Percentage-based fees will vary within the tier. A 5% fee applied to a tier of $10-25 will be $0.50 for $10 tickets and $1.25 for $25 tickets.Important! Percentage fees should be entered as integers — e.g. a 2.5% fee  should be entered as “2.5” not “0.025.”Continue adding fee tiers to cover  the broad range of your tickets’ face value.Please note: Fees do not have to gradually increase. For example, if higher priced tickets are exempt from a particular fee allocation, simply set the value to zero for that tier or don’t designate a tier for that face value.Managing Fee AllocationsIn the service fee allocations tool there are  a few options to keep them organized.To collapse the fee details in the left column, click the pair of blue arrow icons on the left..  To edit a fee allocation’s name, click the pencil icon.Understanding the Fee TableThe fee table is a spreadsheet that indicates how much (in fees) you can expect to charge a customer for tickets within an individual tier. Tiers are represented as two numbers on the far left (the minimum and maximum).Finally, on the far right, the Customer Sees column gives an idea of what the customer pays for each ticket that fits within the face value of that tier. For Percentage fees, the range will indicate what the minimum and maximum customer charge will be for a given tier. What the customer sees will vary within the range shown there.Estimating FeesOn the fee table, click Fee Estimation to display a simple calculator tool. Enter a ticket face value to quickly find out exactly what the total fee will be for that level. Fee Allocations in Reporting These new fees primarily appear in three locations:On the Order Details –The fees are broken down in the Additional Fees tableIn the Event Audit report–These fees are displayed the same way as Custom FeesIn the Finance report in the Report Builder–These fees are displayed the same way as Custom Fees