All purchases made from the USA or Canada can be returned to our return processing facility in the US.
To make a return, simply follow the prompts via our return portal. You will need your original order number and zip code.
USA customers will receive an email with a prepaid return shipping label. Please note a flat fee of U$9.99 will be deducted from your refund or store credit to cover the cost of return shipping.
Canadian customers will receive an email with our return address. Please ensure you include your order number and contact details on the parcel. Please note, we cannot accept your return without your original order number so make sure it is clearly visible on the parcel.