Normally, the courier will try to deliver the parcel 3 times. If the 3 times are unsuccessful, the package may be placed at the package station, a neighbor's house, or a safe place, waiting for you to pick it up. We recommend you keep track of the status of your parcel in My Orders or by clicking on "Track my order". If your package is returned to the warehouse of the logistics company, you can contact the logistics company via the logistics tracking link to arrange a new delivery time.