While you may not have heard of the phrase ‘First Offices’ this falls under a funeral directors ‘caring of the deceased’. First Offices will take place in all cases, unless you ask us not to. First offices is a process of caring for the deceased to assist with preservation and to make them presentable for viewing, this includes a minimum of cleaning and washing the body, dressing them, closing the eyes and mouth and arranging the hands. (Source: Funeral Directors Code of Practice)