The first step to verifying your concern on your unit is to find the data. Data should be the driver of the work for your shared governance team. All organizations are data rich, it just takes practice to navigate the departments within an organization that may be able to help you. The following departments/individuals may be able to assist you: Unit Manager Unit Director Patient Experience Officer Quality Department Shared Governance Director Informational Technology Department Environmental services or department that maintains your call light system Call light system vendor There could be several more individuals within your organization and we would recommend working with your immediate supervisor to begin your quest for data.