Please make sure that you're checking the correct email address since many people have multiple email addresses. Also, please check your spam folder.There's always a chance that you may have mispelled your email, so if you still can't find it, please email us at hello@apacappparel.com with the subject line: "Order #, No Confirmation Email".The Order # was found on your confirmation page immediately after you placed the order - if you don't remember the Order #, please provide us with your full name that you used to place the order.