A product tour is designed to give new users a guided introduction to the key features and functionalities of a product or service. Think of it as a friendly tour guide showing you around a new city, making sure you know the must-see spots and how to get around. The goal is to help users get comfortable quickly, reducing the time and effort it takes to start seeing value from the product. A great product tour is informative, engaging, and leaves users feeling excited to explore further.