Our support desk is open on Mon-Thu between 9am and 7pm and on Friday between 9am and noon. You can report issues by emailing support@wordpress.logican.co.uk, raising a ticket on our support portal support.wordpress.logican.co.uk or by calling us on our support line 0161 820 0617. In addition, we maintain an online documentation knowledge base that allows you to resolve most queries without further help from us.