Yes, the initial 2-hour appointment comes with the standard Support Work rate for the duration as we are an employer of Casual team members who need to be paid for a minimum of 2-hours each shift. The 2-hour period is sufficient time for a child and Support Worker to spend quality time together to hopefully connect and bond before potentially having regular sessions together (weekly or fortnightly). We understand many independent Support Workers (and agency provided Support Workers who are still classed as 'self-employed using an ABN) do not charge a fee for an initial meeting and often offer shorter initial meetings. We are governed by and adhere to Fair Work legislation and various codes of conduct and other policies, and implement other comprehensive systems and processes to ensure we deliver a high quality service and experience to families and our team members. ​ NDIS plans allowing funding for regular Support Work sessions also allow for funding for the Initial Meet & Greet session as it's classed as a Support Work session.