Unfortunately, we would not be able to refund or exchange any breast pump that is opened. If you are unsure about the flange size fitting, please speak to us to find out more before making a purchase.
As suction pressure is very subjective to individuals, we are unable to make any exceptions due to this. However, do note that the start of your pumping journey may not be as smooth as you think. It is normal to feel sore at the beginning, but not cause any injury.
For BE user assistance, please WhatsApp message our technical assistant for help.