Each of our products comes with a minimum 12-month warranty that goes into effect on the day of the purchase. This warranty covers all defects that occur during the stated time period. The device will be repaired, replaced, or - if neither is possible - result in a refund of your money. Depending on the instance, our partner may refund the customer the value of the device. Once our partner confirms this in writing, our partner will keep the device and refund the consumer the current value of the device upon receipt. Examples of these defects: a button breaks, the screen malfunctions, the device will no longer charge. Please note that the warranty does not cover defects or damage as a result of negligence or brought on by one's own fault (e.g. dropping the phone).