It is important to us that you love your picks, this is why we offer 7-day money-back guarantee! For returns, the returning delivery fee will not be covered. For exchanges, we will cover both the delivery fees. Scroll up to see our exchange policy. Once the return has been processed, the refunded amount will be transferred to the original payment method within 3 working days. If the order was placed via credit card, the original payment will be cancelled. Requirement: - Please ensure the clothing is in its original condition: unwashed, unworn, and with its hangtag in place. Notes: - If returning an item from your order would result in the order not meeting a promotions minimum spending requirement, the enjoyed discount will be deducted from the refundable amount. Example: If your order totals HKD600 thus enjoyed HKD100 Off, and you decide to return a HKD250 Item from your order, we will refund HKD150 via your original payment method.