If you have connected a Shopify store to Yakkyofy, every time we ship an order we will generate an automation which will allow your store to send your customer an email with the tracking number related to that parcel.
If you want this email to be sent, visit the Personal Account > Settings Tab in your Yakkyofy dashboard and click the option “Send tracking numbers via email automatically” as shown on the image below.
Then click on the Update button.