In order to make a claim, you need to complete the necessary form and submit the required documents as per the policy terms and conditions at the network hospital. The necessary documents include discharge summary, prescriptions, bills etc. Post submission, the approved letter will be sent by the claim management team. Remember that you will be answerable to any queries raised by the claim management team before the letter is issued. In case the claim is rejected, the reasons will be communicated by the team.
In case of any emergencies, you need to inform Care within 24 hours of the admission.
In case of planned emergencies, the notification has to reach the company 48 hours prior to the hospitalization.
The claim intimation can be done via Care’s toll free number 1800-200-4488, or fax 1800-200-6677.
The same could also be emailed to customerfirst@religarehealthinsurance.com