A Notary may be unable to complete a notarization when: The signer is not present in front of the Notary, A document has missing pages or blank spaces that affect the intent of the document, The signer cannot produce ID or is not known personally by the Notary (California Notaries are required to obtain ID in all cases), The Notary believes changes to the document may be made after it has been signed, There is no notarial certificate on the document and the signer cannot tell which notarial act is required, The signer and the Notary are not able to communicate with each other, The Notary suspects the transaction is illegal, deceptive or false, The Notary believes the signer does not understand the purpose or consequences of signing. For certain requests that involve complex rules or unfamiliar notarial types, or due to other work obligations, the Notary may recommend that you obtain further consultation with other notary service providers.