A moderation process ensures that barriers (if any) to participation and discussions are removed while also ensuring that the members stay cordial and respectful while contributing their points. Communities get better and develop when they have good moderation. The process increases the quality of conversations that take place in the community. Moderators are essential to make a community successful in the digital world. It also ensures that the private patient data on MedSynapse is not shared with anyone during any interaction on the platform.