Don't be too concerned if your new board is a little noisy! New boards can occasionally squeak as the high quality urethane, or Abec 7 bearings, may need some time to wear in and soften. Often times it is just your board screaming with excitement to get out of that box and be ridden by your radical self!  We know you are keen to get out on your new board, so, if you're not willing to wait until the board breaks in, follow the below tips. Step 1 - Establish where the noise is coming from Step 2 - Check you haven't tightened the wheels to much Step 3 - Check you haven't tightened the kingpin nuts to much If your board is still squeaking and you don't want to wait to break it in and are wanting us to check it out, contact us and our Customer Care Team will support you. Note: A squeaky board that has been ridden, and has visible marks of riding and/or damage, will not be accepted for refunds under our return policy.