No. Arbitration is a way of solving a dispute. An arbitrator is a person who decides the outcome of a dispute, instead of a court. The people involved in the issue appoint an arbitrator who has knowledge of and experience with the issues. The law says that suppliers cannot force you to resolve the disputes through arbitration. Any arbitration terms in a contract are void (not enforceable). Arbitration is allowed in two situations: you and the supplier agree to it after the dispute has come up, or the consumer has the option to choose arbitration or court to solve a dispute after the dispute has come up. Last Reviewed: March 2022