Our marker is designed with a tiny seal inside to preserve the liquid chalk and prevent it from drying up before it reaches you. The tip might "look" dry, but that is because the ink seal has not been broken. Step 1:Quickly PUMP the tip onto a piece of scrap paper 10-20 times to get the ink flowing.Step 2: Put the cap back on and SHAKE the marker vigorously for 20-30 seconds to move the ink around.Step 3: Press down on the ink tip again bringing the ink to the tip and begin writing with your marker. Push down when you need extra ink.Get the most out of your chalk marker!Replace the marker cap and store laying flat / horizontally.