You have 21 days from when your policy begins (including on renewal) to change your mind. If you cancel within this period and haven’t made a claim, you can get a full refund (including GST if applicable).
Outside of the 21 day cooling off period, you can cancel your policy at any time and receive a refund of the unexpired portion of your premium (including GST if applicable), less any non-refundable government charges. We will not give a refund if the refund is less than $10 (GST inclusive).​