Yes, this is completely different. Talking to people online as a live chat operator is about providing customer support, not sexual online chat at all. Yes, the names/titles are similar, but the work is very different. If sending naughty text messages interests you (as it pays more), the adult chat industry and getting paid to sext is pretty easy to get into, and people say it's a lot of fun (if you are comfortable with the work). It's not for everyone, but it can be a great way to make some extra cash for those who are more adventurous!