Virtual health care is unlike a telehealth or nurse call line in that the providers are often the same as an employee would see in the brick-and-mortar, on-site, or near-site center.
The benefits of virtual care include convenience, cost savings, and employee retention, same as on-site healthcare offerings, including primary care, behavioral healthcare, occupational health, and employee wellness.The virtual provider often uses a person's cell phone camera and microphone to identify problems. In some cases, there is a cart or kiosk the patient would use that has the equipment to allow the remote provider to obtain vital signs to determine the patient's condition and need for in-person care or prescriptions.