If your package is at your country’s customs department, unfortunately, we cannot provide an estimated time for how long it will take them to process your package. There are packages that make it through customs inspections within a few days while other times they take a few weeks. We wish we had more control over this, but it’s completely out of our hands.  However once it clears customs, then it usually only takes 2-3 days for your local post office to deliver it. Thank you for being patient and we apologize for the inconvenience.*Please note FedEx will only hold packages for up to 5 (five) days to allow time for taxes and duties to be paid based on your country. Past this time period, packages are either sent back or destroyed based on the border patrol policy of your country.