Visit https://account.docusign.com/. Log in as an Administrator. Select the Settings to tab from the top menu. Navigate to Plan and Billing and click on the Change Plan link. To close your account, scroll down to the section Close Account and click on Close Account. As an alternative to closing your account, you can downgrade your account to free by clicking on Cancel Subscription. When cancelling or downgrading a pre-paid subscription, your account will be changed at the end of the subscription term. No further action is required.