Apparently, there are more good reviews on the casino than bad ones, however, I've found some people criticizing their customer support group, in particular no respond on emails, also loosing wins because of being self-excluded from its sisters casinos, and over-long withdrawal verification process. That's why, in my overview of Kaboo, I gave a special consideration to the things. For your information, the payout may take as long as 5 or 7 days as they said 'due to external factors'. However, normally, they have 0-24 cash-out time frame.