Return
Their main goal at Ellenity is that you are satisfied with their products. They, therefore, grant you the right to return your orders within 14 days of receipt of the package without giving a reason.
Conditions for your return
They can only accept returns if the following conditions are all met:
the product is new, in its original packaging and unopened,
any hygiene seal is completely intact and undamaged,
They have received the return properly.
For details, They recommend the Cancellation area in the footer of their website.