We now offer three delivery setup options for customers to choose from that best fits their preference during these times:
Indoor Setup: The expert will complete the setup process inside the customer's home (when possible) while practicing social distancing.
Outdoor Setup: Customers can meet the expert outside (when possible) to help setup their device while practicing social distancing.
Remote Setup: This no-contact and virtual setup lets our experts deliver the customers’ devices to their doorstep and will provide customers expert setup remotely by phone. Customers will also receive a link with self-setup videos.
These choices are not selected, or displayed, when the customer chooses AT&T Right To YouSM at checkout, but on the day of delivery the customer will be contacted in advance by the expert to determine which delivery experience best fits their needs. The expert will deliver and setup the device as requested while ensuring the customer’s safety. Watch how it works here.