We offer Secure FTP (SFTP) access for all VPS & Dedicated plans, by request only. There are some technical processes to be followed; this is not as straightforward as providing a hostname, username, and password for connection to FileZilla. Please ensure you or your developer is technically savvy before working with SFTP.   If all you need is a file system manager, we recommend the File Manager WordPress plugin for hassle-free access to your files. For security reasons, please remember to deactivate and/or delete the plugin after every use.