Once your claim is validated, if you need to obtain extended and/or upgraded warranty services provided via this offer, please contact Canon Support here.
Provide the full device/Mirrorless Cameras model name and serial number*;
Confirm the Operating system installed on your computer – if applicable;
Confirm your contact details, address of the device/Mirrorless Cameras and your E-mail address;
Provide proof of product purchase & activated promotional warranty offer, as per the email confirmation sent to you following online warranty registration(s);
Provide a clear fault description and carry out any diagnostics as advised;
Comply with any reasonable instructions from the Helpdesk to allow you to receive the warranty service.
For help on where to find your serial number please use click here.