If you or the person who is usually collecting your bag cannot go to the Collection Point on your behalf, please make sure you get organised with another member to pick up your bag on time. Alternatively, you can subscribe to our home delivery service for an additional fee.   Kindly note that bags are not allowed to stay at the Collection Point outside of opening times. Collection Points are hosted with members who graciously give us two hours of their time, so that we can cut cost on storage. Hence our role is to be on time, and not use more of their time.