I am Self-motivated and passionate E-commerce Manager with a proven track record of success in analyzing and improving customer experience, running new digital marketing campaigns and producing creative content to increase conversion rates and sales. Ability to creatively solve challenges and bring a new perspective to the team. In Nasle NowAndish Book Publisher: Provide digital commercial thought leadership and consultation to cross-functional teams to build best-in-class electronic channel sales strategies (adding audiobook section, ePUB and E-book) I hired a special team on content managing and web developers to make the new website for the book publisher. We made an Ebook version of the books and started to sell them across the platform (Ketabrah, Taaghche, Amazon Books, and else) Meanwhile, improve all books data (almost 2000 titles) into the website with the SEO elements. I Published an article in Shargh daily newspaper about the benefits of the E-book market and fair pricing. Increased the conversion rates and sales by 180% and website traffic by 300% during the International book fair of Tehran. Develops and manages the onsite testing roadmap; oversees the testing process to improve engagement and conversion metrics for online store up to 400%. Create a robust customer service system for determining optimal solutions. Create video promotion and pricing analysis, using Google Ads to build a strong relationship with loyal customers.