In the ordinary course of your organisation’s business, there is no restriction on the number of times you can download a template for your own use.
However, where your membership gives you unlimited access to instant templates, you must be reasonable about the number of templates that you download and you must not download any templates for a third party. You must not do this in such a way that either you or the recipient could use the templates as a substitute for a paid-for membership to the CloudLegal service.