IT Technical Support is a broad term that covers a range of services. It can include anything from network administration and server support to help with your company's software applications, including operating systems like Windows, Linux and Mac. Depending on the level of support you require, IT Technical Support can also cover PC maintenance and repair and troubleshoot hardware issues. It may also include desktop support for your employees' computers. The most common type of IT Technical Support is remote support, which allows you to work with an expert from the comfort of your own office or home. Remote support is often used for hardware and software troubleshooting, but it may also be used for network administration and security issues. This type of service can be expensive, but it's also more thorough than remote assistance because the expert can see exactly what's going on with your computer.