Our fulfillment center in Phoenix guarantees order fulfillment within 48 hours of receiving, except on weekends and holidays. Most days, they get to it within 24 hours. That being said, please plan accordingly if you need your KAKAO by a certain date. We are not Amazon and we do not offer expedited shipping.
Orders received after 12:00 PM (MST) Monday-Thursday are considered "received" the next business day. It may take 24 hours after an order is received for it to be processed, packed, and shipped.
Orders received on Friday after 12:00 PM (MST) and orders received Saturday and Sunday are "received" on Monday. Shipping within 24 hours would mean your product would likely ship on Tuesday.
In general, your order will process and shipped within 24-48 hours after it's received.