During the trial day, we will expect to get your perfect look. However, in the event you’d like to go in another direction after the completed trial, you’ll have to book another trial, and additional charges may apply. It’s something we will need to discuss in the event a retrial is needed. Most importantly, the team has made contact with you, and everyone has a better idea of what to expect. Trust that if any changes need to be made, you can discuss them via email with your sales consultant, and they will communicate the changes to your team of artists.