When you arrive at Oso, please feel free to walk up to reception area desk and one of our staff members will be able to assist you. During your first visit we’ll help you sign the Visitor Agreement, give you a tour of the gym, explain climbing safety, etiquette and basic techniques, and set you up with gear you may borrow during your visit. Oso staff members are always ready to provide advice and assistance. If you have any questions or would like some help before your visit, please don’t hesitate to reach out with any questions at hello@climboso.com or (844) OSO-GYMS.