All reputable banks take care of their safety and try to mitigate risks by knowing their clients and monitoring their transactions. Banks are especially meticulous about their new customers. If you respect their policy, you will understand why it is in your interest to respond to the bank’s requests for information as soon as possible. Just in case you cannot be reached quickly we can help you with a special arrangement. This service is free for all users of our Concierge Services: our Serbian office can act as your back-up contact. So, when the bank tries to get in touch with you, we can notify you and at the same answer the bank on your behalf, to ensure that the transaction goes through. This will assure your bank of your trustworthiness and protect your branch of a foreign company in Serbia from any penalties.