In order to be able to use the 911 dialing services in cases of emergency you must be registered as a certified user. A certified user means Netfox can and will be able to verify that all registration information is correct and up-to-date at any given time. As a result the 911 dialed call can be routed appropriately to dispatch, and will coincide with your current location. The 911 dialed calls will end up with a dispatcher who will be located at either the Public Safety Answering Point (PSAP) or will be routed to the local emergency service personnel center, which is selected based upon the address you listed at the time you subscribed and/or updated for the Netfox Home Phone service. Netfox Home Phone 911 dialing service will not function in the event of a Gateway failing or is not configured correctly or if your Netfox Home Phone service is not functioning for any reason, including, but not limited to, in the event of a power outage, broadband service outage, or suspension or disconnection of your service because of billing issues. If there is a power outage, you may be required to reset or reconfigure the gateway prior to being able to use the service, including for 911 dialing purposes.