You can reset your username online by going to our
Forgot Username or
Forgot Password page.
If you run into trouble and need help, please feel free to call our Client Care Center which is open 24 hours a day
7 days a week at 800-324-9375 or email
onlinebanking@wafd.com.
If you're a business, you should call us or email
businessdepositops@wafd.com. (Email inquiries are responded to within 1-2 business days.)