Become an active part of your loved one’s care. Get to know the caregivers and supervisors providing and managing care. If you see anything in the home that concerns you, report it immediately. Make a point to visit your loved one frequently to get a true understanding of what their day looks like. If you live outside the area, find someone you trust to make a visit. Our branch managers will also perform unscheduled visits to evaluate our caregivers. Lastly, we provide a chartbook for caregivers to note all the important information you may like to review. Family members have full access to these charts, and the notes can be scanned and emailed to you.