You can get in touch with The Edinburgh Woollen Mill through the customer service on the ewm.co.uk page. Generally, a message or Contact button will be provided on the ewm.co.uk page. You can use this button to send a message directly to the customer service of The Edinburgh Woollen Mill. The customer service of The Edinburgh Woollen Mill will deal with the problem for you in time. The Edinburgh Woollen Mill also introduced an automatic reply function.