NZ Post has recently made changes to how perishable items can be delivered to rural areas. Rural agents can no longer accept perishable items, so we must use the rural delivery service, unless an alternative delivery address can be provided.
For rural addresses that receive standard mail delivery, we can send to your address, but the delivery may be a day late. This is because overnight delivery is not guaranteed for rural delivery routes. We recommend getting your orders delivered to an alternative non-rural address to ensure an overnight service. However, if you are happy to take the risk of your order being a day late, we can send to your rural address. The packaging is designed to stay below 5 degrees Celsius for at least 48hrs, so if the delivery is a day late, the meals will still be fine.
For rural addresses that don't receive standard mail delivery, you will need to provide an alternative address. To check if your address receives standard mail delivery or not, use the NZ Post Address & Postcode Finder tool here. Look up your address and check the notification that appears. The below example shows an address that doesn't receive standard mail delivery.