To ensure your policy remains valid and provides you with the right protection, it's essential that you let us know if any changes to your circumstances (or those of others insured on the policy) straightaway.
This includes any changes to the information set out in your policy documents, such as changes to your address, vehicle use, modifications, additional riders or convictions.
How to tell us about a change:
If you purchased a Car Insurance policy after 24th November 2023, or it is set to renew after 23rd November, you can now make a change online in My Account. Just log in to your account, and select "Manage Policy" on the policy you need to make a change for. If you haven't registered for an online account yet, you can do this now.
Your premium may increase or decrease as a result of any changes to you make and mid-term changes be subject to additional fees, as detailed in our Terms of Business.
If you are unable to make a change online, or you are not sure whether to report a change, please start a Live Chat with a member of our friendly team who will be happy to help. Our opening hours are:
Monday to Friday: 9am to 6pm
Saturday: 9am to 5pm
The live chat button will only be displayed when we have agents available to assist you.