This situation can happen. In addition to the e-mail, we also send an SMS confirmation with your booking number. If the SMS has arrived, you have nothing to worry about. It is a sufficient document to confirm the reservation in the parking lot. If none of the messages were received or you want to receive a confirmation by e-mail, please inform us and ask for confirmation. Contact information can be found on our website in the Contact tab. You can write an e-mail, call or use the chat on our website.