The return policy for Crate & Barrel varies depending on the product and how you purchased it. Non-furniture items have a 90-day return window, along with a valid proof of purchase and ensuring that the product is in its original condition. Most non-furniture items can be returned either in store or online. Furniture items have a 7-day window to contact the company to arrange a return. Returns must be completed with 30 days to receive a refund. Again, you must present a proof of purchase, and refunds will be issued in the original form of tender.