We take a lot of pride in the fact that ChaiEasy will prepare the same home-made Chai that you’re used to. Also, it will allow you options to use the exact same ingredients in the same proportions that make your perfect cup of chai. We know everyone likes their chai slightly differently and so we designed a machine that can tailor the cup to everyone’s taste. If for whatever reason, you are not happy with ChaiEasy, simply request a return.