Once you have placed an order, you will normally receive an order confirmation by email within a few minutes. Please also check your junk folder. If you have still not received your order confirmation email, you will be able to see your order(s) by signing into your CosmoGrill account. If you do not have an account then please contact us using the chat function or by emailing us on support@cosmogrill.co.uk. Please include your full name, email address and billing address.