We understand that your design needs may evolve over time, which is why we offer the flexibility to upgrade, downgrade, or cancel your account as necessary. If you have any questions or need assistance with your account, please don't hesitate to reach out to us at hey@resleeve.ai
At Resleeve, we strive to provide transparency regarding our refund policy. Please keep in mind that if you have used your account outside of our refund policy, we will not be able to issue a refund for those months.
Additionally, if you make a refund request in the same calendar month that you have used your account, we will not be able to issue a refund. However, you can still cancel your account to avoid future subscription charges.
We want to clarify that our refunds only apply to the current subscription charge on your account and not for any overage charges from the prior month or additional charges added to your account. We entrust our customers with the responsibility of managing their accounts, credit limits, and overages. Please feel free to reach out to us if you have any questions or concerns regarding our refund policy.