If you have been sent the incorrect filter from what you ordered, please get in touch with us as soon as possible and we will organise the correct filter to be sent out to you ASAP.
If you have accidentally ordered the wrong filter for your Spa we are unfortunately unable to offer a refund, return, or exchange due to the nature of the product.
If you're unsure which filter your Spa Pool requires, please get in touch with our team and we will be more than happy to assist you in finding the correct filter.