Yes. Reliable EAP Providers, such as PAM Assist, provide services in keeping with the EAP Association (EAPA) Code of Ethics. This requires that the privacy and confidentiality of individuals must be protected. Meaning the confidentiality of individuals will be protected at all times, with only generalised aggregated data on how the workforce as a whole is using the service relayed to employers. This means employees can use the service in confidence, knowing it really is confidential.