Yes. But the amount, form and terms of the refund will depend on the hotel and airline’s policies. After the cancellation has been confirmed, the customers will receive an email with all of their available refund options. For example, customers may be offered a voucher to use on lastminute.com’s/the airline’s website, or a cash refund, which would generally be credited back to the same payment method used at the time of booking. The refund will be processed within 14 days of the request, at the latest. lastminute.com will keep customers updated on the status of their refund and customers can also track it in their account area.