ottonova policyholders have been able to use telehealth
appointments since November 2017. Digital doctor's appointments can take place
7 days a week, from 8 a.m. to 9 p.m., including on Sundays and public
holidays. Simply use the Concierge service in your app. We will send you the
declaration of consent and invite you to take part in the telehealth
appointment. As soon as we have your consent, we will send you access codes to
activate the eedoctors app.