Please keep in mind the following important details regarding returns and refunds:
- Items must be returned within 30 days of receiving your order.
- Contact customer service at hello@dbud.io for return instructions.
- Items should be returned in perfect condition along with the original invoice.
- You are responsible for the shipping of returned items to earlabs.co/dbud, and lost items during transit will not be compensated for.
- Shipping costs and any other associated costs for returns are non-refundable.
- Once the return is processed, your refund will be credited to the original purchaser's credit card, or alternative arrangement can be made upon your request.