Sometimes the following situations can occur with deliveries marked as delivered: •   A neighbor, roommate or maybe the doormen in your building may have accepted the package on your behalf •   The postal carrier left the package somewhere discreet to prevent it from being stolen •   The postal carrier marked the package as delivered a few days in advance If you still can’t find the package, please double-check your shipping address on your order confirmation to ensure that the order was shipped to the correct address. If the package hasn’t shown up after 3 business days, please reach out to customerservice@psychobunny.com with your order number and we can help you file a claim with Fedex. Disclaimer: FedEx can take up to 10 to 15 business days to process a claim. We are not responsible for lost, undelivered, delayed or damaged packages.