In addition to closing your account, if you want to delete your login, please email us at . Once your account is deleted, you will no longer be able to log into the app or retrieve statements, tax documents, or trade confirmations from . We strongly suggest downloading any documents you may need in the future prior to requesting an account deletion.
If your account has already been deleted and you need to request account documents, please email us at and we will determine if the documents are available. Please be advised that account documents, and additional records, are retained for a period of time as required by regulations, but they are not retained indefinitely. Your information will not be used for any purpose other than fulfilling our regulatory obligations.
Please contact our customer service team with any questions at 1-800-950-5266 or bbae@rbsecurities.com.