When filling out the account recovery form, it is advised to answer as many questions as possible and provide thorough information. For Outlook.com or Hotmail.com accounts, be prepared to answer questions about your contacts and email subject lines. For Skype accounts, you will be asked for the Skype ID or names of contacts, along with details about recent purchases. If you have used your Xbox console with the account, you will need to provide the hardware ID of a frequently used console. Consider listing old passwords that you may have used and check your web browsers for saved passwords.