If you need to cancel your registration, whether for the in-person or virtual Convention, we must have your request in writing. Written notices of cancellation should be sent to service@exceptionalchildren.org or via postal mail to:
Council for Exceptional Children
PO Box 79026
Baltimore, MD 21270-0024
Cancellation requests for in-person registrations received between June 20, 2022 – November 9, 2022 will be refunded at full payment.
Cancellation requests received between November 10, 2022 and January 31, 2023 will be refunded, less a 25% cancellation fee.
Cancellation requests received after February 1, 2023 will not be refunded.
All cancellations and refunds will be processed in the same manner as original payment. If paid by credit card, the refund will be issued to the card on record within 5-7 business days. Payments made by check or purchase order will be refunded as a check and may take up to 30 days after the Convention to process.
In-Person Workshop Changes/Cancellations must be requested in writing to service@exceptionalchildren.org. Changes must be requested no later than February 10, 2023.
Registration transfers must be requested in writing to service@exceptionalchildren.org. Transfers of registrations and/or workshops may be subject to an additional fee.