If you are a Medicaid, SNP or HARP member:
You will receive your MetroPlusHealth ID card within the first 15 days of membership.
If you are a Qualified Health Plan, Essential Plan or Child Health Plus member:
If you pay a premium
If you make your payment before the start of your membership you will receive your card within the first 15 days of membership.
If you make your payment during the first 10 calendar days of the month after your eligibility start date, you will receive your card 15 days after your payment is received.
If you don’t pay a premium (only applicable to Essential Plan and Child Health Plus)
You will receive your card within the first 15 days of membership
You may also receive a new card when you initiate a PCP change by contacting our Member Services Department or request one from your member portal (members.metroplus.org)