All Bare products come with 12 months warranty from your date of purchase. Warranty replacements can only be issued with photographic proof of defect, and proof of purchase. If you believe you've received a defective product, or your product has failed within 12 months, take a picture of it and contact us at help@bare-cases.com.  Shipping costs for replacements of damaged products caused by user accidents will be borne by the customer. Unfortunately, we are unable to cover accidental damages and normal wear and tear.