If you have received an item as a gift, you may exchange it or receive store credit in the form of a gift card as long as the item meets the returns criteria listed in the return policy section. - If you have a packing slip with an Order Number and ZIP Code: CLICK HERE TO BEGIN A GIFT EXCHANGE - If you do not have an Order Number and ZIP Code, please contact us at hello@adinareyter.com and we will help you process your gift exchange.