We do our best to ensure that every garment arrives wrinkle-free. After being steamed and pressed, all dresses are carefully wrapped in our signature tissue paper before being delivered. However, some wrinkle-prone dresses may have slight creases in transit whilst getting to you. If you receive a dress with creases due to transit, please try steaming the garment on low heat or look at the garment tag to see if you are able to iron it on low. You could also hang your dress on a coathanger overnight or in the bathroom whilst you have a steamy shower and the steam will gently buff out any wrinkles.