Yes. SBI gives you the option of filing a complaint through the website. You have to follow a few simple steps:  Log on to www.sbi.co.in  Click on the ‘Contact Us’ option on the home page.  Then choose the ‘Complaints/ Requests’ option.  This will lead you to an online complaint form where you can fill in your personal details along with the complaint that you wish to raise.  The customer service desk will receive an email that they will respond to on the contact details that you provide on the form.