One drawback of Duda is their limited customer support—there’s no live chat, and users need to schedule calls for phone support, which can be frustrating for those needing quick solutions. Additionally, Duda's pricing is on the higher side, especially for smaller businesses or individuals with tighter budgets. Lastly, Duda doesn’t offer a completely free plan option, limiting users' ability to fully explore the platform before committing to a paid subscription.