Most of the time, we are dealing with security concerns and outage situations. We do, however, monitor and handle concerns with the site's and server's health. Issues such as updating PHP versions or discovering why cron events aren't correctly firing are examples of what you can encounter. We're also pleased to give plugin suggestions and offer advise to assist you in making informed selections about your software. Custom programming, integration of third-party scripts, and general support requests are not included in this service. If a certain request falls outside of our scope, we will notify you. We do, however, charge an extra fee for each of these services.