Sometimes we don't have access to the phone number or authentication app used to receive codes. When this happens, it's difficult to get back into your account. Fortunately, Instagram's developers offer a way to help you get back into your account. When you request a code, click the I Can't access this phone number option. Instagram will request an email address that you can access. Then, you'll receive an email from the company within 24 hours. Instagram may request a photo ID or video proving your identity. Then you can gain access to your Instagram account to reset the password and fix your 2FA parameters.