\\u003cp\\u003eSometimes a company may not credit a payment immediately after they receive it. If the payment isn\\u0026rsquo;t credited after two days, please start by calling the company\\u0026rsquo;s customer service line to check on your payment. If the problem isn\\u0026rsquo;t resolved, simply submit a payment inquiry. A contact will be made to the company on your behalf to request assistance!\\u003c/p\\u003e\
\\u003cp\\u003eTo send a payment inquiry, select \\u0026ldquo;Activity\\u0026rdquo; within online bill pay. Click on the applicable payment to see more details, and then choose \\u0026ldquo;Payment Inquiry\\u0026rdquo; at the bottom of the section. Complete the required fields and submit your inquiry.\\u003c/p\\u003e