If you have tried to remove unwanted content and have been unsuccessful, then it might make the situation a bit more challenging. Many website publishers will ignore all future correspondences if the first attempt at removal is unsuccessful. This can sometimes be the case with platforms like Google and TripAdvisor, and is often the case for larger publications like magazines and newspapers.
But it’s important to know that while this might make the situation more challenging, it’s certainly possible to still get the unwanted content removed. We have worked with many clients in the past who have attempted to remove negative content in-house and came up empty-handed. Then they came to us, and we were able to work the magic needed to still get the content taken off the web. It takes time, and there are no guarantees, but it’s always worth a shot.