While we strive to help our customers with any and every problem, they might face in regards to their products and purchases, an exchange request will be declined under the following conditions:
• If product damage is caused by misuse or overuse.
• If the serial number or barcode is tampered with.
• If the product is used or altered
• If anything from the original packaging, including price tags, labels, freebies, supplementary products, and other accessories is missing