A limited-content message relates specifically to voicemail messages. The Rule states what must be included in this type of message. It also outlines optional content.
If the message doesn’t follow the limited-content guidelines, then it may become a communication that is covered by the FDCPA.
Limited-Content messages must include a:
1. Business name that doesn’t point out that the caller is a debt collector
2. Telephone number that you can reply to
3. Request for you to reply and the name of who to contact