https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/8m4wIdW0Fk/resources/3bZmzlAnNN/indigo%20no%20portfolio%20-%20small.png (indigo no portfolio - small) Open your Indigo application using a stable internet connection. Then, click on "Sign Out, Exit" to restart the login process. Once done, try to log-in again but before clicking on the "Sign-in" button in the login form, please make sure "online" is selected on the dropdown. https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/8m4wIdW0Fk/resources/lZp0nYsldj/indigo%20online%20-%20small.png (indigo online - small (2).png) If this does not work, please reinstall Indigo from the Microsoft Store, as it can be a local machine configuration issue that can be reset upon reinstallation. In case the issue persists, kindly reach out to us at softwaresupport@birchesgroup.com and send a screenshot of the error you are encountering.