Our pillows come vacuum compressed in a plastic bag. Give it a few minutes to rise after taking it out of the bag. It may take about 2 weeks for the pillows to take their original shape so don’t be too worried if they seem a little flat minutes after taking it out of the bag. If a month after unpacking your pillows, they still seem a little flat, do not hesitate to email us at info@lsahome.co or send a Whatsapp message using this link for prompt response.