Nexa’s recruitment takes a lot of the difficulty of finding someone of the right standard out of your hands. Our staff is made up of motivated, organized and positive individuals who aren’t afraid to work hard and tackle the everyday challenges of various industries.
Knowing how to be a good receptionist is not always simple and our staff is fully-trained, often with industry-specific knowledge. Our receptionists are hand-picked and go through rigorous and thorough training, so you can be assured that a Nexa virtual receptionist is not just a good financial option, but a good business decision, too. Our staff specializes in legal, real estate, home services, professional services, insurance and franchises, but can also turn their hand to a number of other businesses. We work with you to create a script that is suitable for call handling within your business.
Nexa also has an assurance process, which allows the receptionists working with us to “level-up” as they gain experience. All calls are scored as 1-3 on a robust feedback system, which means continual improvement and understanding of customers’ needs.