While the device is in your child’s ear, they will need to remain still. Sudden movement by your child or the device operator could result in injury to the ear. The in-app tutorials will demonstrate appropriate positions for your child based on their age. If they have trouble sitting still, see the Troubleshooting video for other positions that may be helpful for your child. Some parents find it helpful to distract their child with their favorite TV show, book, or toy. Do not use the SmartCheck device if your child is moving excessively or can’t sit still. Contact your healthcare provider to assess your child’s ear if they continue to have trouble sitting still.