(a) Subject to payment having been made and received in full (including all applicable delivery charges and taxes), we will endeavour to deliver the Goods within 30 days from the day we accept your order to purchase the Goods and you make payment in full for those Goods. (b) Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept the delivery. (c) We may deliver the Goods in instalments if they are not all available at the same time for delivery. (d) All Goods must be signed for on delivery by an adult aged 18 years or over. If no one of that age is at the address when the delivery is attempted, the Goods may be retained by the driver. When your Goods arrive, it is important that you check immediately the condition and quantity. If your Goods have been damaged in transit, you must immediately contact us. (e) Once the Goods under your order have been confirmed as having been delivered by the Carrier (or the Goods have not been signed for, for example because of a missed delivery attempt), the liability and risk in the Goods passes to you. We are not responsible or liable for the security, damage or theft of the Goods after this time. If you miss a delivery attempt, it is your responsibility to pick up the Goods or arrange for them to be re-sent to you again at your own cost. (f) Where possible, we will endeavour to comply with delivery timeframes, but all timetables are estimates only and time is not of the essence. To the maximum extent permitted by law, we will not be liable to you for any expense or inconvenience you incur on account of delayed delivery or non-delivery. (g) If you provide specific delivery instructions, we will do our best to comply (by providing these instructions to the Carrier), but we make no warranties or representations that the delivery is or will be in accordance with the specific delivery instructions. (h) All Goods delivered in accordance with your delivery instructions are entirely at your own risk. (i) Some Goods may be delivered direct from the manufacturer, who will contact you to arrange delivery. When delivery of the Goods has been arranged directly with the manufacturer, you will be subject to the manufacturer’s delivery policy and we will not, in any circumstance be liable to you for any delivery related issue, claim or complaint. (j) Provided you make an appointment in advance and full payment has been received by us, you may collect Goods from our retail outlet . All payments must be made via the online payment gateway. (k) If you collect Goods from your order with us then: (i) photographic identification and a signature must be provided when you collect the Goods (and you acknowledge that we may retain a copy of your identification); (ii) any card used for payment of the Goods purchased must be shown when collecting your order; (iii) we will not be able to assist you in loading heavy items; (iv) goods are at your risk from the moment they are collected by you or your Carrier from us; and (v) you agree that you are responsible for everything that happens after you take possession of the Goods, both on and off our premises, including damage to property of any sort, belonging to any person. (l) We will not allow collection of Goods from your order if: (i) you do not supply identification; (ii) you have not sought our pre-approval for an agent to collect Goods on your behalf before collection; (iii) your agent does not supply identification; (iv) if either you or your agent seek to collect Goods outside of the appointed collection time and date; or (v) you have not paid for the Goods in full.