JPG and GIF formats will generally not work. They are usually too low in resolution.
If this is all you have, please send it and we will review it.
PNGs will work sometimes, if they are saved at a high resolution. If you’re not sure, please email us and we’ll take a look.
If your art is not printable, we’ll let you know what needs to be changed to make it work. If you need us to update your art, please let us know. File work will be billed at our hourly rate.