Before diving into the benefits of an employee experience platform and why your company needs one, it is important to understand first what this platform does and how it works.  As the name implies, EX platforms are designed to improve employee experience at work. This platform is designed to identify key employee touchpoints and to assess any potential issues throughout the employee’s journey. It is worth noting that there are many types of this software solution and there is no one-size-fits-all approach to improving employee experience.  The use of an employee experience platform is viewed as the next viable solution among HR professionals. They are looking to exploit the use of technology in order to replace outdated and antiquated policies that no longer fit with the modern workplace.  The term “employee experience” is more than just a buzzword in the HR industry. It is one of the most powerful tools that employers can use to keep employees satisfied and motivated.