We want you to receive your Adina Eden purchase as soon as possible. In turn, we process orders as quickly as possible. For this reason, we cannot guarantee any changes to your order once it has been placed. If you need to change or cancel your order, please contact our customer service team, within 24 hours of your purchase, via email at hello@adinaeden.com or by phone at (888) 373-9691 and we will make every attempt to honor your request.
Please note: Personalized pieces are not eligible for cancelation once the order has been placed, or for return at any time. If you’ve changed your mind and would like to adjust a personalized piece in your order we ask that you reach out to us immediately after your purchase. In most cases, we will not be able to adjust the order, but we will do our best to assist you.