“Site glaze” means that the unit weighs over 100 kgs, and at least one unit of glass has been flagged to ship loose. That means that it will need to be glazed on site. If you are located within our regular service area, you would need to coordinate with our service department to schedule glazing for after you have installed the unit(s) in question. A service technician will then come out and install the glass. You are responsible to make sure the window is accessible for glazing (including providing any equipment required, such as scaffolding, etc.), as well as helpers to assist the service technician. If you are located outside our regular service area, your quote will say “site glaze by others”. This means that the glass may be shipped loose, and you will need to organize your own glazing, or pay for a service call by EuroLine.