As your Virtual Administrator, we will need System Administrator access to your instance of Salesforce. Having this will ensure that we are able to effectively administer your system and provide an audit trail for you and your team of our work. We also highly recommend having a dedicated ‘integration user’ if you are integration third-party applications like Classy, Click & Pledge, Donorbox, Mail Chimp, etc. While not required it is best practice and makes troubleshooting issues easier. Talk to your Salesforce Account Manager for more information about additional licenses.