The better bank between Citi and Chase depends on what you’re looking for. For example, both banks offer a variety of credit card products to choose from, including cashback cards, travel cards, and some of the best business credit cards. But certain cards from each issuer are designed for specific situations. If you frequently fly American Airlines, the Citi / AAdvantage Platinum Select World Elite Mastercard could be useful for you. But if you use Southwest more, the Southwest Rapid Rewards Priority Credit Card from Chase might make more sense.