Disputes management software plays a key role in streamlining the resolution of disputes by providing a centralized platform to manage and track dispute cases. It enables efficient collaboration among various stakeholders, such as sales teams, customer service representatives, and finance departments. By leveraging disputes management software, organizations can enhance customer satisfaction, reduce dispute resolution times, and improve overall efficiency in handling disputes. Additionally, via reporting, identifying key improvement possibilities in the different process steps, that can lead to reducing the number of disputes.