After verifying that the invitation is not in the candidate’s spam box, check to ensure their email address is correct. You can do this by logging into your Berke account and going to the People tab. Perform a search to find your candidate and click on their name in the table results. This will open their profile. Check the contact information section to verify their email address is correct (as well as the rest of their information) and select the “Save” button to save any changes. This will take you back to the table results. Click the button to “Re-send Invite” (it may say “Start or Invite”) to issue a new invitation. If the email address was already verified as correct, and the candidate is still unable to locate the invitation, you may want to invite the candidate to take the assessment on a computer in your office as an alternative. Clicking on the “Start or Invite” button next to the candidate’s name will allow you to open an instance of the assessment on a local computer instead of sending an email invite.