This was a supporting detail page of the main policy document.
The Claimant Commitment outlines what job seeking actions a claimant must carry out while receiving Jobseeker’s Allowance (JSA). It emphasises the claimants’ responsibility to do all they can to look for work in return for the support they receive from the state. What the JSA Claimant Commitment means When someone makes a new claim for JSA or returns to JSA from the Work Programme they will attend an interview with a work coach. At the interview they will agree a personal plan outlining what the claimant will do as part of their Claimant Commitment to give themselves the best chance of finding work. This could include regular specific tasks and training opportunities. The work coach will explain the penalties claimants could face for failing to meet their responsibilities to get into work. They will review the plan regularly. The Claimant Commitment strengthens the ability of Jobcentre Plus staff to support claimants back into work at the earliest opportunity and redefines the relationship between the welfare state and claimants. In return for state support, we expect claimants to do all they can to meet their responsibilities to return to work. The Claimant Commitment is already in place for Universal Credit claimants.