Orders that total (after discounts and promotional codes have been applied) $39 and above will qualify for free standard shipping. Orders that fall below the $39 threshold will automatically add a shipping charge. Before reaching out, please make sure you are not using a code that brings your total below $39. If your order is over $39, and you are still being asked to pay shipping, please reach out to our team at aloha@koparibeauty.com.