At La Lueure, we understand the importance of protecting the environment and minimizing waste. This is why we have made the decision to not offer free returns, as the shipping and handling process generates a considerable amount of carbon footprint. So the customer can expect to pay for the return shipping aswell as any taxes that may arise. However, we still value customer satisfaction and have a comprehensive refund policy in place. In the event that a customer is not satisfied with the quality, our team is always available to help and find a solution. By taking these steps, we hope to contribute to a more sustainable future while still providing our customers with the best possible experience.