We ask that you always try to contact your Property Manager first, however if it is after hours and you cannot contact the Property Manager, you are permitted to contact an emergency contractors directly.
The legislation is specific about what constitutes an emergency repair and it's important that you know that should the issue not be deemed an emergency, you will be responsible for the account. An emergency repair is something that is likely to cause injury or which makes the property unsafe or insecure. (For eg. burst water service, serious leak, serious electrical fault).