The suspicion is partially justified. There's a reason for that. In the end, very little feedback that is actually publishable comes from those who are ready to give it in their own name. Sinister Feedback from anonymous senders lie Charliebrownnose does not deserve to be published. And there’s no point to start a dialogue with them. As a rule, such feedback is received from those who are not our customers. But from time to time there are also those with whom we can throw ourselves into a dialogue. Of course, if these are published, the sender's identity cannot be revealed under any circumstances. Sometimes it is better not to publish at all if the person giving the feedback is otherwise identifiable.