Niaa is intelligent enough to provide a course-specific interaction through URL personalization, unlike other simple education chatbots. It provides ROI on a real-time basis by measuring engagements, sessions, Cost Per Lead (CPL), and Cost Per Application (CPA). Furthermore, it shows the bifurcation of web and WhatsApp sessions separately in order to let you know where your prospects engage the most.
It works independently from a human operator and provides a response within seconds, based on a combination of predefined scripts and machine learning applications.