Ensure that you are using a USB 3.0/3.1 port. Try different USB 3.0/3.1 ports on your computer, avoiding the use of hubs or adapters. Restart your VR device and close any related software on the computer. Reopen the software to establish a fresh connection. Update both the software version of your VR device and the software on your computer to the latest version. After updating, restart both the computer and the VR device to apply the changes.