If a guest cancels up to 30 days before check-in, a full refund will be given, minus a $25 fee. After that, guests can cancel up to 14 days before check-in and get a 50% refund, minus a $25 fee. Within 14 days of check-in, there are no refunds. We’re a small business and cancellations really impact us, so we appreciate your understanding. Our full cancellation policy may be found in our Policies page.