We suggest customers set up a UPS My Choice account at UPS.com to better track your packages.Our wines are shipped to you via carriers like FedEx and UPS in a secure box specifically made for shipping wine.FedEx and UPS require that any shipment containing alcohol must be signed for by a person 21 years of age or older. Make sure you or somebody of age will be present to sign for and receive your box at the shipping address you give us.We suggest customers consider having their packages sent to their work address. Or, if that isn’t an option, consider having your packages sent directly to a FedEx or UPS location of your choice where you can pick up that package at your convenience.