Oh no, we sincerely apologise for the disappointment and inconvenience caused by receiving wrong items or damaged products in your order. We understand the importance of getting things right and want to make it up to you.
To help us resolve this issue quickly, we kindly request you to take a photo of the incorrect or damaged items and attach it to your reply to the Order Confirmation email. Our dedicated team will carefully review your case and work diligently towards a solution.
Your feedback is highly appreciated, as it helps us improve our processes and provide better service in the future. We assure you that we have stringent quality control measures in place, and incidents like these are not common. Your satisfaction is our priority, so thank you for giving us a second chance!