As the owners of Nurture My Body, we are extremely intent on being ethical and honest people. We are a small company endeavoring to make our mark on this planet and are more than willing to go up against the large multi-million dollar companies. Our method of filling is not done with hugely expensive equipment but rather by hand. We fill by weight and not by volume. Our Filling Process: We begin with an empty bottle, place it on a scale, zero out the scale and then proceed to fill each bottle, one at a time, by its designated weight that is published on our Website and on the product label. Our instructions to our fillers is that our products must have at least the amount stated on the label, and if it goes over., that's how we want it to be. No customer will get shorted on what we promise to give them and for what they have paid. We use that same container for many different products, some of which whose viscosity is thicker (thereby looking "fuller" in the jar or bottle), some of which whose viscosity is thinner (thereby looking as if the jar or bottle is not full). Again, we fill by the weight as shown on the label and website and not by volume. Shipping the bottles has a great deal to do with how the product looks when you open it. They are jostled around quite a bit by the Post Office and UPS, and often times the product will have an air pocket as if we did not fill the bottle up all the way. As you can see by the above process we employ you will always receive the amount of product for which you have paid.