Having a certain hands-on experience in building retail CRM systems, DICEUS is not in favor of out-of-the-box solutions. We believe that just custom-made software can meet all the challenges and business goals inherent in retail activities. At the same time, we realize that bespoke CRM systems can go beyond the budgets of many retailers. We’d suggest customizable CRM solutions such as HubSpot CRM (cloud-based), Freshworks CRM, and Salesforce CRM (AI-enabled) to try.