ScopeIntended Audience: White Label PartnersThis article outlines how to deprovision an e911 number in the manager portal if needed.RequirementsWhite Label Access to the Manager PortalDeprovision Emergency NumberLog in to the Manager PortalNavigate to InventoryGo to the Emergency Numbers (Legacy) tabNext to the number to deprovision, click the red XClick YesIf the number is still set as the Emergency Caller ID on any extensions, it will appear as Not Provisioned. If the number is not assigned to any users, it will be removed from the listRemove Emergency Caller ID NumberNavigate to UsersUncheck Hide System UsersClick ExportCheck the 911 Caller ID column for entries matching the numberReturn to the Manager Portal and update the noted usersIf the number is still appearing, ensure the domain and site defaults are not set to use that number