If you have already decompressed or unfolded your mattress, we suggest donating them to charities like Red Cross and other charities that provide local pickups. You can even donate them to churches or any nonprofit organization as long as they can give a proof of donation or receipt. Send your proof of donation to support@oliverandsmith.com so that we can start the refund process. If you cannot donate the mattresses to a charity or nonprofit, you may also dispose of them at a local disposal or recycling center. Some organizations provide free pickups for furniture disposal, check with your local authority. Remember to ask for a disposal receipt, together with the address and contact details of the disposal location and/or photos of the item being removed. Then forward the information to support@oliverandsmith.com and we will begin the refund review.