We do not guarantee that any changes requested after the order has been placed will be affected. This is because we fulfill all orders in 24 hours, the earlier you contact us about this the better. However, if we can, we will cancel the current order, create a replacement with the preferred item, and provide you with a new order number with the word “replacement” in it.
Any further follow-ups about this order must quote the new order number.
The alternative, if it’s too late to modify your order, is to initiate a return using our returns page here once you receive the product. Once the item is received and inspected by the warehouse staff, we will send the exchanged item, refund your order, or give you a store credit so you can re-order the item you wanted.