At PAMILANO, we only stock genuine and authentic items, bought directly from the brands we offer – we don't buy fakes, so you can be sure the item you’ve received is genuine.However, if you're not entirely happy with your item, you’re welcome to return it to us for a full refund. All you need to do is complete the returns note which was included with your order and send it back to us. You can find out more about our Returns Policy by clicking here.