When working, we all know what is causing unnecessary stress or in a difficult situation, can you sail through. Recruiters often test candidates to see if they can hold the pressure or if they break easily.  No one likes to work under stress. Still, we all have seen days, and to get through them, we need to handle them. It is only human to get upset, and mostly you are not ready for it. To handle overwhelming situations, support is required from all team members and sometimes from other departments. So, the scope of the working area grows as per the situation. But no problem can be tackled with anger and impatience. Hasty reactions create more stress; thus, be mindful and take a moment to think about a resolution. While answering this leadership question, recounting an incident can be remarkable in showcasing your skill set.   Consider this example for an answer: “In the restaurant business, customers are God. They give ratings and promote us in various ways, sometimes when served well. One of the times, we were falling short of delivery men, so I decided to pitch in. Since I had the ride, I told the restaurant manager to hold the floor while I covered the deliveries. I picked a few deliveries and got on. On one of the deliveries, the customer gave the address of sector 40. On reaching the address, I called the customer who ordered because the people staying there informed me about not ordering any food. This stressed me as the customer denied giving the incorrect details and threatened to complain. I calmed them over the call and took the right address. While giving the new address, they realized that instead of sector 49, they had typed sector 40, so food was delayed. Upon reaching, I apologized for the delay and offered coupons as well, as the food got cold due to the delay. Despite customers' mistakes, they felt I handled it better and wrote positive feedback. I felt extremely stressed but managed to handle it eventually by not losing my calm.”