Fullfillment:We process and fulfill all hot coffee and *most cold brew orders Monday through Friday and strive to package orders up to a cutoff time of 4PM (as volume allows, we're still a small biz!).
*Cold brew orders that default to FedEx 2 Day Air service do so due to the delivery address. 2 Day Air orders cannot be delivered on Sundays meaning orders placed after the shipping cutoff on Thursday will be shipped the following Monday at the earliest.
Please note that expected transit times offered by our carriers do not include fulfillment time. While we strive to ship orders same day or next day, we do not guarantee that as schedules can change based on product supply, order volume and holiday schedules.
Shipping:
Shipping for most of our items takes between 1-3 days via USPS and no more than two days for cold brew shipments via UPS and FedEx.
All cold brew shipments are shipped via UPS Ground (within a two-day ground radius) or FedEx 2nd Day Air. While we cannot guarantee delivery timing, UPS delivers seven days a week to most households in the US.
Hot coffee, gift boxes, gift cards and merchandise orders all ship via USPS First Class or Priority mail. While we cannot guarantee delivery timing, average shipping time for these two services averages 2-3 days.