I ordered 2 pair. One for my mom and one for me. The ones I ordered for myself came first. They were boxed with a pair of socks and everything. They did not smell. The ones I ordered for my mom were back ordered. They came in a bag and smelled more like a shoe factory. A rubbery glue type smell. She didn’t get socks with hers. Both ordered at the same time, and from the same company. I LOVE mine. She hasn’t worn hers because of the smell.