While hosting your own knowledge base is an option for your business, itâs wise to consider what that will entail. For example, if your business doesnât have the staff with the technical know-how to properly host and manage a knowledge base, youâll have to build that cost into your budget. And if you run into problems, you wonât have much in the way of support to help you overcome problems. Just the day-to-day management of hosting your own knowledge base can burden your team, and youâll lack many features such as AI assistance.