After terminating your service, you will receive your final bill on your usual date in the following month. The charges will depend on the type of package and the date of termination.
If you are on a 12-month minimum package and wish to leave before the commitment period has expired, cancellation charges will apply (for each month remaining on your package, plus any outstanding charges).
In line with our Terms of Service, we require 30 days’ notice of any cancellation, including for our monthly rolling packages. Please read our Terms of Service for full details.
If you have any questions, please get in touch with our Customer Service team at support@hyperoptic.com or call us on 0333 332 1111.