Being in the gift business we understand the importance of having your gift arrive in a timely manner. That’s why our gift assembly team works hard to ensure your gift orders are custom built and shipped out quickly. We commit to shipping orders the same or next business day that the order is placed. Orders placed by 5PM EST Mon-Fri are shipped the same day (holidays excluded). Although we always ship on time, occasionally delays related to weather, staffing issues, or lost packages with shipping carriers like UPS, USPS and FedEx do occur and are out of our control. You can track the status of your order with the tracking link that is emailed to you when it ships and is also available in your account. If your order is delayed and still not delivered within 8 days, please contact our customer service team at 303-381-0727 or info@itsonlynaturalgifts.com and we’ll assist you.