Your charges for a visit to our ER & Urgent Care depend on the services received and the level of care you need. If your care is determined to be an emergency (refer to the list of ER versus Urgent Care conditions) and you are treated as such, you will be billed for those services under Emergency charges. If your care falls under the urgent care level of service you will be billed as if you went to an urgent care. (Most times this is a copay, whereas an emergency room visit could require a copay and an additional percentage of the charges for your visit.) Your healthcare plan negotiates rates on your behalf with providers such as Baptist Health and agrees on rates which they see as reflective of the value received by their members. Factors that go into the determination of rates include accessibility, provider quality, and patient experience.