You have an E2 error code on a new device or as soon as you plug it in: This is regarding the motor managing resistance, which is improperly calibrated with the console. To fix this problem, just:- disconnect the device's electrical transformer (leave the other part plugged in),- wait 5 seconds,- then plug the transformer back into the device,- repeat this process 5 times.The motor turns slightly with each electrical impulse until it is in the proper position.If the problem continues, continue to check by following the steps of the following FAQ: "You have a randomly occurring E2 error code or an E3 error code".