Yes, all of Acre Gold’s shipments are insured against non-delivery, loss, and damages (the company doesn’t specify whether this insurance is through USPS or a different third-party insurer).
However, this insurance only covers the package while it’s in transit; coverage ends once the package has been delivered. For this reason, we would not recommend signing for your order ahead of time (meaning it can be left unattended at your home) or leaving it with a third party.
If you should run into any issues with your order, you will need to contact Acre Gold within two days of receiving your package. Otherwise, the company may not respond to your insurance claim.
If you do file a claim, the company will require you to sign an Affidavit that covers the issue(s) with your order. Once that’s been completed, Acre Gold will either re-ship your order or issue you a refund.