Rider may cancel a reservation and get a full refund up to 24 hours before the trip starts. If a trip is canceled within 24 hours a refund will still be issued but a cancelation and administrative fee will be charged. This is the same policy for the host – if a host cancels within 24 hours the host will be charged and the renter will receive a credit. Additionally, the host will be charged a cancelation and processing fee since it’s within 24 hours of the trip start time. Read Policy