We're sorry to hear that, but we've made the return process straightforward for you: Initiate the Return: Navigate to our return portal. Provide Details: Once there, you'll be prompted to enter some order-specific details to initiate the return process. Follow the Steps: The portal will guide you through the subsequent steps to ensure a smooth return. Remember, our goal is to make your experience with ¡AyGüey! as seamless as possible, whether you're shopping or returning.