If your order has not been shipped yet, we might be able to change this for you. Email us ASAP quoting your order number and what you would like to change. If your order is in transit or you have received your order, you have five days from receipt to let us know and return the product with your order number to: Flawless Lashes Ltd, Unit 2 Oak Cottage, County Oak Way, Crawley, RH11 7ST, UK. We recommend that you use a tracked service and pack the products appropriately. We will check the item on receipt and resolve your query from there.