Visit the Manage Autoship within your account and click on the Autoship item you would like to change. To delay your shipment, click on Skip Shipment.
If you want to advance your rawhide dog chew order, select Order Now or simply select the date you want the item(s) to ship.
To change the frequency of your Autoship rawhide dog treat order, or how often your Autoship arrives, select “Change” in the Frequency section within your account. Select your preferred frequency or cadence from the menu. Updating how frequently you receive your orders will not affect the date of your next order. The frequency of your Autoship orders will change after your next scheduled order date.
You can change your order date up to 48 hours before your next scheduled order.  If you are within the 48 hour window of your next order, please call us at 1-888-565-0801 or chat us.