Once we have the green light, we’ll schedule a pre-kickoff call to get started. We’ll work with you to gather the network documentation we need as well as schedule a 30-minute training session for an administrator. If you are new to the Microsoft platform, you can designate power users who will vet the platform before you go live. Existing Microsoft users can typically skip this step. If you’re already using the Microsoft platform, you can expect no downtime. If you’re not currently using Microsoft the downtime will be minimal. We schedule the switchover to happen during a time when your staff is less active on the network. It’s common to do this over a 4-hour period in the evening so when employees come to work the next day everything is up and running for them.