Your order will be packed and protected carefully to make sure that they are in good conditions. If an order arrives to you with obvious shipping damage, please refuse to sign for it. Then the package will be returned to MAX-Bike and we’ll resend the new one for you or arrange a refund.
If you have signed for the package and then find shipping damage, please contact us immediately. We will help you to solve the problem as soon as possible. Please save all packaging and paperwork for the order if shipping damaged.