Although we strive for accuracy and do our best to prevent any fulfillment errors, mistakes may happen from time to time. If you have an error with your shipment (incorrect or missing item) please email us at info@nezzanaturals.com as soon as possible with a description of the issue and a photo if applicable. We'd be happy to correct the issue!
Note: Please ensure you double check your shipping address before confirming your purchase. Nezza Naturals is not responsible for any lost or stolen packages due to entry errors during customer checkout. However, we will always do our best to help locate them.