Sale ItemsItems purchased during the Sale period are not eligible for return unless received in a defective state. In case of defects, normal policy applies.Used ItemsTo be eligible for return, the product must be in the same condition you received and unused. It also needs to be in the original packaging.  3. Pre-ordered or Customised ItemsItems that are pre-ordered or cusomised are not eligible for return as they are specially made post confirmation from the customers end.