On Mount Tamalpais, the weather is one of the characters and a part of the story and overall experience. As an outdoor experience, we are subject to the limitations that inclement weather and Red-Flag Warnings can bring. For more information about Red-Flag Warnings, check out the Cal Fire website.
We check the weather the morning of the performance date. If there is any concern, we monitor it very closely, and, when needed, we will post a status message on our website home page and our office voicemail by 7:00 am. on the day of the performance.
NO REFUNDS are given on any ticket purchase. If the performance is canceled due to weather or a red flag advisory, all tickets for the canceled date will be valid for the backup performance date, or if available & at company discretion, any remaining shows. Always check our website and Facebook page for weather updates the morning of each performance.
All exchanges are subject to seating & parking availability. For a formal exchange, please call our office Mon - Fri 10:00 am to 5:00 pm at 415-383-1100.