Any request for an item to be returned must be made within 10 calendar days of delivery of an order. Item(s) are required to be shipped within 7 days of the request or on the 10th day of receiving the item(s), which ever comes first. We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within this time frame. All returns must be shipped back within a week of the request. We do not accept returns for final sale items or 3rd party retailers.  Your item(s) need to have the order number or proof of purchase. Please contact us via email with your return inquires, along side your order number. You can now start a return by purchasing a label to : RubiaWear 9741 Preston Rd #208 Frisco, TX 75033 Please note that we do not currently generate return labels for any orders, customers will be responsible for return shipments & cost.