Cancellation policies are different based on the type of booking. You can cancel lessons and in certain circumstances receive the points back in your account. Cancellation rules for point return: One time bookings - if you cancel the lesson 24 hours before the lesson start timne you can receive the points back. Recurring bookings - In the case of recurring lessons, cancellations up to 24 hours before the start time will return points to your account up to 2 times per calendar month (between the first and the last day of the current month, for example January 1st-31st). After that, points will not be refunded even if the recurring private cancellation is before 24 hours prior to the start time of the lesson. This limitation only applies to recurring bookings.