Yes. You need to poke out the connector which is still inside the charm. An awl or a long nail is good for this. Poke the nail or awl through the small hole, so the connector pops out of the larger hole. If there is a small piece of chain attached, toss it out. Re-thread the pull charm by inserting the chain into the small hole and down all the way through the charm. Re-attach the connector again and pull the chain up so that the connector is hidden inside the charm. These are designed so the connector is hidden and the sculptural form suspends freely. If you've lost your pull charm, feel free to order a new one from our site. Just choose the color to match your chain. If you need more chain, just give a call or email what length you'd like.