Salesforce is nothing but a renovated term of customer relationship management. This term once used to play a crucial role in any organization to provide reliable customer services and take their feedback for making improvements in the company’s offerings. CRM hosted on the same server as the company where the conventional practice list used to be. However, this turned out to be a matter of stress for the company as the time consumed for its operations and cost of it was too high. Millions of dollars spent to set up the CRM servers of any company that equipped with reliable features and options for the customers. On the other hand, it was hard to use for a normal employee of a company and needed professional services.  However, Salesforce came as the best alternative solution for this problem is completely online and entirely cloud-based too. At present, Salesforce ranks fifth in the largest software companies in the world. Moreover, long term contracts with the professionals not needed to the company as being a completely online service any company can now use with some amount of subscription fees.