If your order arrives and is incorrect, please contact us. Be sure to include any pertinent information such as what is incorrect, what you should have received, your email and order number. We will do our best to fix the issue. If you are missing an item, check your email to be sure we haven't sent you an email stating an item was flawed or out of stock. If you have not received this and a refund, please message us to let us know about the missing item. Contact us through our contact form or through our facebook page. Please be sure to include what item is missing, your order number and email.