Bank of America offers dedicated small business specialists to help. It has a chat feature built into its website, help by email or phone, or direct message through social media.
Business clients can contact the general business hotline at (888) 287 4637 from Mondays to Fridays from 7 a.m. to 11 p.m. ET and on Saturdays, from 8 a.m. to 8 p.m., ET.
Bank representatives are also available to respond to social media direct messages from Mondays to Fridays, from 8 a.m. to 9 p.m., ET. On Saturdays, they can be contacted from 8 a.m. to 8 p.m., ET, and on Sundays, from 8 a.m. to 5 p.m., ET