No, you do not have to be home when the cleaning crew arrives to clean your house. The pleasure of coming home to beautifully clean premises after a long day at work is an experience you should treat yourself to!   Just tell us how our cleaners can gain entry in the Special Instructions box when you make your booking. Most customers leave a key under the mat, with their concierge, or in a lockbox so that we can get in and out of their home for the cleaning service when they are not home. Our teams are very trustworthy and will be sure to lock up afterwards and leave the key where we found it.