Job Description We’re looking for a head of growth/head of sales who can answer such questions: how to increase the number of new customers, how to increase the monthly income per customer, and what needs to be done so that customers stay with us for a long time. Responsibilities Definition and continuous improvement of the Ideal Customer Profile (target companies and target contacts); Definition of key metrics, description of algorithms for their calculation, and constant monitoring of values; Sales planning; Development of a plan to achieve the set goals; Search for opportunities to grow the company’s revenue and improve tactical indicators (conversions, average check, sales cycle, churn); Preparation of materials (documents, regulations, instructions, and so on) that help increase sales efficiency; Development and implementation of processes for working with clients at all stages of the life cycle (lead, existing client, outflow); Selection, configuration, and implementation of CRM. Requirements B2B sales experience; Management position experience (head of sales, head of growth); Not be afraid to do some things with your own hands (for example, prepare materials, conduct surveys, or meet with large clients at first); Experience with enterprise clients will be a big bonus.