Tracking and measuring KPIs involves a systematic process that starts with clearly defining objectives, strategies, and actions to achieve those goals. Once a plan is in place, it is important to implement it and collect relevant data and feedback from various sources. This data can then be carefully analyzed and compared with the predetermined KPIs and expectations to evaluate the success of the strategies and actions taken. By closely monitoring and measuring KPIs, organizations can gain valuable insights into the effectiveness of their efforts and make data-driven decisions to optimize future performance.