Please contact us on 1800 959 139 Monday – Friday 7am – 5pm AWST or email us at support@ecocare.com.au and let us know that you would like your delivery address updated. If your shipment has already been processed we may not be able to update the delivery address.. The delivery address for an order must be a valid address and unfortunately the delivery address cannot be amended once the order has been paid for and has been processed. In the event that the wrong address had been entered at the checkout, and the package is delivered, EcoCare Australia will not be liable for any replacement or refund. You may also incur additional postage costs for changing the address for undelivered parcels with a wrong/invalid address, so be sure to carefully enter your address at the checkout.