We’re convinced you’ll love your refurbished phone! If you’re not completely satisfied, return it within 30 days and our refurbished partner Alegre, will refund or exchange it for you.
Simply contact Alegre on help@refurbished.boost.com.au (7 days) and request a Return Authorisation Number and instructions on how to ship your item back. Once received and inspected, the phone will be repaired, refunded or replaced.
The satisfaction guarantee is void if the phone:
Cracked screen or physically damaged Water damage Software that has been tampered with Unauthorised repairs (3rd party repairs) Customer has failed to take reasonable steps to avoid the quality becoming unacceptable Customer has used the product abnormally