As a Reseller, you can manage any of your domains that use the vBroadcast application. To do this, click on Domain Management on the left side menu. You will be taken to the Manage Domain page, where you can search by Company or Domain name to narrow down the list of searchable domains.  The "Check for API Calls" toggle option lets you allow requests for adding and removing appointments with the API only when enabled (). Read the vBroadcast - API Integration Guide to learn more.Click on the login button next to a domain to manage such to manage a specific domain.Create Recipient GroupTo create a recipient group while Managing/Impersonating, follow the steps below:Click on Recipient Group Management on the left navigation menu from the domain dashboard screen.Click on the Create Recipient Group button found on the right side of the page.Fill in the necessary data. The table further below lists the input fields and what is required for each.Note: The "Appointment Reminder Group" field cannot be modified after the group has been created.  Click on the Create button to create the Recipient Group. FieldRequired InputRecipient GroupEnter a descriptive name of the recipient group.Group DescriptionEnter a description of the recipient group. Appointment Reminder GroupToggle appointment reminders for this group (Yes or No).StatusActive.Managing Recipient GroupsIn the Recipient Groups list, you can see the following columns:Recipient Group - This is a short text identifier for the recipient group.Group Description - A longer descriptive text for the recipient group.Appointment Recipient Group - Shows whether this recipient group has been set as an Appointment Recipient group.Created By - Shows the username of who created the group (more details can be seen on the group's edit page).Last Updated By - Shows the last user that made changes to the group (more details can be seen on the group's edit page).Status - See the status (active  or inactive ) of each group. You cannot delete a group that is being used in an existing campaign.Actions- Contains buttons for performing several actions on the group:Manage the recipients of each group by clicking on the Contact icon Edit the group details by clicking on the Edit icon Delete the group by clicking on the Delete icon Add or Manage RecipientsTo add or manage existing recipients in a group, click on the Contact icon  under the Actions column to open the group’s Recipients page.Note: There is a maximum of 100 recipients per group. For larger projects that exceed 100 recipients, you may use multiple campaigns and groups.Adding Recipients ManuallyTo manually add a recipient to the list, click the Create Recipient button.Enter a name and corresponding phone number to the designated fields and click Create.Phone numbers manually entered must be in the 11-digit format. Note: Only US and Canadian phone numbers can be dialed from the vBroadcast application.Also, please view the vBroadcast - Appointment Reminder article if you would like to manage recipients for appointment reminders.Importing Recipients To import a list of recipients from a file, click the Import button.Click on the Download Sample File found on the right-hand side of the page to access a template.Click Browse, then choose a CSV formatted file, then click the Import button. The content of the file will be similar to the example below. Phone numbers uploaded to the recipient list must be in an 11-digit format and should not contain any spaces or symbols.Valid: 19009990001Invalid: 1 900 999 0001Invalid: 1(900)999-0001Note: Only US and Canada phone numbers are allowed to be called from the vBroadcast application.Exporting RecipientsTo export a list of recipients from a file, click the Export button and a CSV file will automatically be downloaded to your computer.Impersonate UserFrom the domain list, you can "Impersonate" a user on the domain by clicking on the Login button to the right of any domain you want to manage. Impersonating a user allows an admin to manage a Basic User’s recipient groups, call campaigns, SMS campaigns, and appointment reminders.