SharePoint out-of-the-box (OOTB) intranets make use of standard web parts developed by Microsoft. They’re included as part of your licence and don’t require an additional cost. The good news is that OOTB web parts are always compatible with other Microsoft tools, (like Teams, Outlook or Viva), and will be aligned with future Microsoft updates. But, OOTB features are limited in functionality, are less customisable and may not align to your requirements or company branding. Custom web parts can be tailored to meet organisations’ specific needs. This is ideal for larger organisations who have more complex requirements. Custom webparts and third-party add-ons can often be integrated with Microsoft tools and other services like CRMs and HR platforms. Plus, custom webparts can often be branded to ensure consistency with look-and-feel. However, having bespoke components build or using third-party tools will come with an extra price tag.