Get a second opinion: If you believe that your roof has sustained damage, it’s important to get a second opinion from a reputable roofing contractor. They can inspect your roof and provide an assessment of any damage that may be present. If they find damage, make sure to get a written report that you can provide to your insurance company.
Review your policy: Take a close look at your insurance policy and make sure you understand your coverage and any exclusions. Your insurance company may have denied your claim because the damage is not covered under your policy.
Appeal the decision: If you disagree with your insurance company’s decision, you can appeal the decision. Contact your insurance company and ask for details on the appeals process. Be prepared to provide additional evidence of the damage, such as photographs or a written report from a roofing contractor.
Get legal advice: If you have tried to appeal the decision and are still not satisfied with the outcome, you may want to consider seeking legal advice. A lawyer who specializes in insurance claims can help you understand your legal rights and options.
Remember to remain calm and professional when dealing with your insurance company. Keep records of all communication, including phone calls and emails, and be persistent in your efforts to resolve the issue.