Convergent billing involves centralizing charges for all telecom services and uniting them in one bill. For example, a user could be taking advantage of mobile services, data services, IPTV, and others. A telecom billing system can generate invoices for each service separately.
With convergent billing, the customer doesn’t need to sift through numerous bills. All charges are integrated into one invoice. This way, the user can cover all the charges with one payment.
Convergent billing isn’t just convenient for all parties involved. It reduces the number of errors and late payments.