As noted in the program descriptions, Block of the Month/Club programs are non-cancellable/non-refundable. When you sign-up for the Block of the Month we reserve an entire quilt/program for you. Once we begin shipping Blocks we are then left with an incomplete quilt kit/program.
We do, however, understand that unexpected things happen in life. If this is the case please contact us by phone or email and we will work something out with you.