Yes, it is. We ensure that we keep all the details of our customers private and confidential. In addition, we have a strict policy against the recycling of custom papers. The information we seek from you is only aimed at enhancing communication. We will contact you if we need clarification on a certain aspect of your order or require more information to complete your order. Please note that, as a policy, we do not ask or retain critical or crucial information such as your credit card numbers. This information is usually requested by PayPal when a customer is paying for their order.