Any tent you order will be custom made made for you, so we want to make sure it is right, and that you will use it for a long time to come.  Step 1: Please browse through the website, pick your product, the size, any add-ons. This part is just the canvas, and does not include tent poles, ropes and stakes, which you will need to set up your tent. Step 2: Then choose accessories such as poles and stakes if you would like. Otherwise you will have to make these items yourself, we will send dimensions as soon as your tent is made. Step 3: Once you’ve selected all your items, go to order page and hit “place order.” This will not charge your credit card, nor will it mean that your tent will ship out the next day, it will simply send your order to us.  Step 4: We will then call you or email you, depending on the complexity of your order. We want to confirm that your tent will be exactly what you want, and let you know what our schedule looks like so we will not start work on your tent until we have verified your order and that it will be ready for when you need it. Once we are sure the tent we make will be the one you want we will ask for your payment method, either by sending you an invoice, or taking your credit card info over the phone. Step 5: We will not charge your credit card until we have confirmed your order, and then we will take a 50% deposit, with a shipping estimate. Our shop is not a massive operation so sometimes the wait time for a tent can get rather long. Once we have made your tent, and are ready to ship it, that is when we will need the rest of your payment. Then we will ship your tent within a few days.