If your flight is delayed for more than three hours, we’ll provide vouchers for refreshments at the airport. The amount of support we provide depends on the length of any delay. If you're denied boarding, or your flight is cancelled or delayed for at least two hours, please speak to staff at the check-in desk or boarding gate to see information that states what your rights are when it comes to things like compensation or assistance.Just so you know, we always do everything we can to limit flight delays. Delays can happen from time to time for various operational reasons, however the vast majority of our flights depart on time.