Iu2019ve had too many to count. Working at customer service at Walmart you will see just about anything. Iu2019ll give you a few.u2022 A woman comes up with a bag of what appears to be red mud. She plops it on my counter with a wet sploosh. The customer shoved a receipt in my face while explaining she needs to exchange her dress for a new one. Sheu2019d only gotten to wear it to church once before she tripped and landed in a mud puddle.I blinked before prodding the muddy dress in the bag. I took a deep breath before explaining, as nicely as I could, that clothing exchanges just donu2019t work that way. The only way we could exchange or refund an article of clothing was if there was a factory defect or if the clothing was in new condition.The woman insisted that she had always exchanged her u2018stainedu2022 clothing with us. I explained that after items left the store, they belonged to the customer, unless damaged by the manufacturer, or in new condition, and we did not exchange stained clothing. She blew up and went through two CSMs and a front end manager before grabbing her muddy dress and storming from the store.u2022 A woman came in with a totally empty cake box and demanded another cake and her money back. The cake, she said, had been for her daughteru2019s birthday party and it had been stale and was disgusting. I asked her where the cake was and she huffed and rolled her eyes, telling me that it was a party and they HAD to eat it. I turned it over to the bakery manager. She took great pleasure in telling the customer she had to have at least a bit of the cake to do anything.u2022 A man came in with a swimming pool that he claimed was two years old because grass had grown through the liner. It smelled so bad all the customers in line left. I was gagging too much to do anything until a coworker shrink wrapped the nasty thing.The customer had no receipt but claimed he paid $500 for it. I told him that even with a receipt, we could only do an exchange within 90 days. I had a CSM over ride me on this one, even though we didnu2019t even carry the same pool. There was no way to even ring it into the system.I told my CSM that I would have nothing to do with the transaction and made her sign everything. I warned her someone would get fired over this transaction and it would not be me. True to my words, I was called into the store manageru2019s office and told to explain myself. I explained that the whole thing was the CSMu2019s fault and she was fired.u2022 A lady brought in an opened DVD and wanted her money back. Copyright law prohibits this. We can exchange for the exact same title but no refunds or title swaps. I told her I was sorry and explained the law. She goes into a full blown rant because she wanted the same movie she saw in the theater but this one was modified.I asked the customer what she was talking about and she tells me it says itu2019s been modified right at the beginning of the movie and she wanted the same one from the theater, not some modified crap. Obviously, she was talking about the screen that tells you the film has been modified to fit your tv screen. I asked her if she had watched the movie. No. She hadnu2019t wanted to bother since she knew it wasnu2019t what she wanted. I explained the modification was only to the size of the film, not the content. She gives me this blank stare and tells me not to blow smoke up her butt. Okay. I try again. Telling her to just take the movie home and watch it, promising that itu2019s the same movie.The customer became so upset that I had to call in both a CSM and the Electronics manager. They pulled her aside and tried to explain things to her with no success. The customer threw the DVD at us and stormed off.u2022 A customer came in with a desktop computer to exchange. I asked him what was wrong with it and he told me it was an oversized paper weight. He said it did nothing and would not even turn on. I pulled it out of the box, plugged it up, hit the power button, and it immediately started booting up. The guy gapes at me for a moment before asking what I did. I told him I had plugged it in and pushed the power button. He said he hadnu2019t realized there was a power button. We packed it back up and he took it back home.