In order to guarantee maximum safety for guests and crew, Costa has developed new measures on board its fleet. These have been devised to guarantee our guests a vacation experience that is enjoyable and safe at the same time. Life on board our ships comprises different experiences that also take place on shore (restaurants, bars, gyms, spas, shops), therefore we plan to follow the safety protocols defined for these types of activities and to develop services to increase the safety of our guests and our crews. Unlike other types of tourist facilities, cruise ships are equipped with hospitals and medical staff available 24 hours a day, which therefore means they can guarantee maximum safety. In particular: > we will ensure social distancing by reducing the number of passengers on board each cruise; > cabins will be sprayed at each guest change using certified disinfectants with virucidal action (capable of eliminating viruses) and will also be cleaned, sanitized and disinfected daily; > all public areas will be sanitized several times a day using powerful disinfectant detergents; indoor public areas, including deck corridors where cabins are located, will also be disinfected daily using innovative methods including virucidal nebulizers (i.e. capable of eliminating viruses); > all on-board personnel will operate with the protection of the necessary safety equipment and will pay particular attention to hand hygiene (using alcohol-based sanitizing solution or antibacterial soap and water for at least 20 seconds at the beginning and end of each shift); > hand sanitizing gel dispensers will be available for guests to use in all the main public areas of the ship; > in the public areas of the ship, it will be mandatory to wear a mask in all circumstances where it is not possible to guarantee adequate social distancing, in accordance with the regulations; > in all areas of the ship, our ventilation systems will provide maximum filtration of fresh air from the outside, minimizing the recirculation of the air inside.