8M Tee special product You have up to 30 days to request an exchange or return since you receive them, contact with solutions@beflamboyant.com. Only unused products can be returned. Exchanges: - €4,95: Spain - €9,95: Europe - €14,95: Denmark, Finland, Greece, Sweden Refund: The return shipping cost will be deducted from the refund. Yes, once you have received the order, you have up to 30 days to request an exchange of your BEFLAMBOYANT vegan shoes since you receive them, contact with solutions@beflamboyant.com. For free Shipping zone and Spain Once your exchange request is approved, you will receive a free shipping label, you have 7 calendar days since we send you by email the label to ship back the package to our warehouse, in case this deadline is met the customer will have voluntarily withdrawn from making any changes or returns. Beflamboyant reserves the right to reject the return and consider that the customer has decided to keep the product. Bare in mind that exchanges are subject to stock availability when they arrive at our warehouse. If we do not have your size in stock, we will propose a change for another model. Products must be in perfect conditions, not used, clean, with the original packaging. Rest of Europe Shipping zone Once your exchange request is approved, you will receive a free shipping label, you have 7 calendar days since we send you by email the label to ship back the package to our warehouse, in case this deadline is met the customer will have voluntarily withdrawn from making any changes or returns. Beflamboyant reserves the right to reject the return and consider that the customer has decided to keep the product. Bare in mind that exchanges are subject to stock availability when they arrive at our warehouse. If we do not have your size in stock, we will propose a change for another model. Products must be in perfect conditions, not used, clean, with the original packaging. Rest of the world shipping zone Once your exchange request is approved, you have 30 calendar days to ship back the package to our warehouse: Beflamboyant Brand SL Rua Pintor Luis Seoane Nº1 Bajo Derecha 36003 Pontevedra, Pontevedra, Spain In case of not doing so within that period, Beflamboyant reserves the right to reject the return and consider that the customer has decided to keep the product. It is necessary that you provide us with the tracking number of the package to solutions@beflamboyant.com Bare in mind that exchanges are subject to stock availability when they arrive at our warehouse. If we do not have your size in stock, we will propose a change for another model. Products must be in perfect conditions, not used, clean, with the original packaging. The shipping costs of second package, are assumed by the customer, the value is the same as the first shipment for this shipping zone. Customs, duties and taxes are assumed by the customer. Beflamboyant Brand SL will not take charge of any custom taxes related to your exchange. Contact with solutions@beflamboyant.com