Missing item or order
Be sure to check your order and delivery confirmation, as some items may be out of stock or coming separately.
For missing orders, double check the tracking info for further details. Also be sure to check with your neighbors and in any common areas.
Sometimes the carrier can mark packages as delivered before they have reached the final state of delivery. Please wait 48 hours from when your package was marked “Delivered” to confirm that this was the case.
If your package or item is still missing, contact us to report your missing item/order and to get help with reordering (including all previously used discounts)
I received the wrong size or item
Please reach out to Customer Service for assistance.