The products are delivered directly from Astrography to your doorstep. We strive to make all shipments as secure as possible. You may return an Astrography print within 14 calendar days of delivery and you will receive refund of 100% of the value of the ordered products minus the shipping cost. The product is eligible for return if it is in the original state and has not been used. Astrography print needs to be sent at the customer’s cost to the address provided on the contact page. After receiving the package the amount will be refunded to your account within 14 days. Please note that in case of returning only a part of the received Astrography prints the original shipping costs won’t be refunded. Also, our return policy is not applied to custom prints (custom prints are non-refundable). In case of any concerns, please reach out to contact us.