To avoid cancellation expenses in the case of cancellation before and after arrival, don Quijote recommends students purchase a Cancellation Guarantee at a (non-refundable) cost of € 59/ $ 69 per week (€ 69 per week for the Summer Camp and Junior Program).
2. This guarantee is personal and nontransferable and must be purchased, signed and paid in full upon enrollment in order to be valid. You can add extra services but not decrease the coverage.
3. When you purchase this guarantee, the time period covered by this guarantee is from the day of enrollment until the finalization of the program with don Quijote. We will refund the cost of your course, accommodation and extras if you cancel.
4. Students who purchase the Cancellation Guarantee can cancel all or part of their program for any reason without justification. I.e. homesick, course break, returning back to home country, examination, work, illness including COVID-19 of either the student or an immediate direct family member, pregnancy, being called to court proceedings or as a member of an electoral board, damage to your property requiring your presence, cancellation of the trip by the airline, the obligation of doing military service...
5. Student will be refunded 100% of the unused part of the program in case the cancellation is made during your stay.
6. Cancellations not communicated before Monday of the previous week will be charged for one week of course and accommodation.
7. An administration fee of € 75 / $ 90 and € 35 / $ 40 bank charges will be charged for all refunds.
8. In order to cancel a language program, the student must give notice via email to seg@iegrupo.com. The day after the email is sent will be considered the day the course has been officially canceled. Cancellation is only valid once an email has been received. For this reason, it is important that the student is certain that the email has been received. The money will be returned within 30 days of the official cancellation date.
9. Students who require and have obtained their visa through don Quijote can purchase the cancellation guarantee, however their cancellation will only be considered once the student provides proof of having left the host country. In these cases, 9% of the amount to be refunded will be charged plus an administration fee of € 75 / $ 90 and € 35 / $ 40 bank charges will to cover administrative costs.
10. Only valid for our Ideal Education Group schools in Spain and Mexico.