If there’s an audio problem with your videos, you can use the following techniques to try making it work:
Ensure that all your audio drivers are up-to-date if there’s an audio issue with a video. Go to Settings > Update & Security > Windows Update > Check for updates.
It’s possible that your audio isn’t playing because you haven’t downloaded the appropriate codec. So make sure that you keep your codec library updated.
If these two techniques don’t work, you can use an online converter to convert the video file into an MP3 file. This will help you extract audio from the video in an uncomplicated manner.