To connect with the company dial one of the JCPenney contact numbers, or send your inquiry by email. The business has a variety of help accounts to choose from. If you have questions regarding your order, quality, guarantee, etc. send your message to the customer service JCPenney email address - support@jcp.com, or mobile@jcpenney.com.
For legal issues, depending on the details, choose one address from the list privacy@jcpenneyeservices.com, or trademarks-sm@jcp.com. Use jcpnews@jcp.com for media inquiries. The JCPenney community support members do their best to answer emails promptly. However, it may take 3-5 business days before you receive a response.