We understand that sometimes in the excitement of ordering something new, changes may be necessary. However, as orders can process in a very short period of time, we cannot guarantee that the order has not already been fulfilled and shipped, thereby making the change impossible and fees could be incurred. We recommend emailing our CE team as soon as possible at you@indewild.com if you’re in the US, UK, or Canada, or at indiacare@indewild.com if you’re in India.