You can return your Ounass order within 30 days of delivery. Follow the steps below:
Log in to your account and click “My Orders”
Click “View Order Details” next to the order you wish to return
Click “Return Order”, choose items and click “Return Items”
Fill in details and click “Continue to Schedule”
Pick a date for DHL courier to pick-up and click “Submit Request”
Your request will be processed within 5 working days. Approved items will be refunded by your bank in 10 working days