Our health system partners each staff Bright.md differently. However, Bright.md is most often staffed by a system’s providers to maintain community trust while ensuring long term growth. For some systems, Bright.md is staffed by urgent care providers working in in-person urgent care clinics and/or those staffing urgent care video visits. Since patients most often use Bright.md for the same common conditions they seek care for in urgent care settings, this staffing model maintains clinical consistency and care quality.
For other health systems, Bright.md is staffed by a pool of providers and clinicians, APNs, APPs, an/or PAs who focus on delivering care to patients virtually. This often means the same providers delivering care through Bright.md are also staffing on-demand or scheduled video visits.
Because Bright.md is designed to automate paperwork while providing robust clinical decision support, our platform addresses common staffing challenges and leads to significant clinician cost savings—systems don’t need to hire more providers to meet the demands of growing patient populations through asynchronous care. In addition, we help free-up provider time spent on treating low-acuity common conditions, enabling doctors to spend more time on complex or routine needs.
Operationally, Bright.md partners with a number of different health system staff during our implementation process, including an executive sponsor, clinical champion, the product owner, and an IT product manager. On the technical side, our platform requires resources such as an interface analyst, EMR analyst, and network engineer. Read more