There are two possible configurations for a professional telephone interpretation service:
Variant A: Two or more call participants are together in the same room using one telephone, and the interpreter dials in from a different location and can be heard through loudspeakers. Variant B: Two or more call participants are at different locations and are connected by telephone, and the telephone interpreter is connected to the call via a conference circuit.
Note: Telephone interpreting is possible via both landlines and mobile telephones. This allows you to remain flexible, no matter your location.
The telephone interpreter ensures that conversations run smoothly without any misunderstandings.
It is the interpreter’s responsibility to translate the spoken words accurately to avoid misunderstandings, e.g., through misinterpretation or imprecise translation. When selecting the appropriate interpreter for the specialist field or topic of conversation, we place the greatest importance on identifying experienced, qualified interpreters with the requisite specialist knowledge.
The telephone interpreter always adopts a neutral stance regarding the participants and strictly limits his or her input to accurately convey what is said in the respective languages. Accordingly, the interpreter does not play an active role in the conversation.