If you pay for a next day delivery, then it’s clear that is what you want either for a special occasion or to meet a gift deadline. Unfortunately, we have to use 3rd parties to do this for us, and they don’t actually have that guarantee themselves. They do not even refund if they fail to deliver.
But we believe that the only thing we can control is how we deal with situations that have gone wrong. So our promise to you is that if your order before 2pm on a Monday-Thursday, if it’s not delivered the next day we will refund the postage costs.
To confirm, a working day is Monday to Friday. Deliveries on a weekend cost extra with courier companies so it’s not something we currently offer.
Courier companies also only collect Monday to Friday, so any orders on the weekend would not be collected until Monday. This means that the earliest delivery time for an order after 2pm Friday is Tuesday.