Firstly, you should ask your PSE Administrator to confirm that the volunteer(s) are associated with the agency’s FirstNet account. If this is not the case, the PSE Administrator must add the volunteer(s) to a Subscriber Paid FAN associated with the agency. When complete, the PSE Administrator should add the PTT User role to each volunteer.
Next, the volunteer(s) will need to purchase a FirstNet PTT subscription. This may be done at Premier Online Shop (to enable Premier Online Shop, request your FirstNet Solution Consultant to submit a request) or by calling FirstNet Customer Service at the number below. Once this is complete, then add the volunteer to your desired talkgroup(s). Talkgroups and contacts will populate to the device automatically and the volunteer(s) will be able to participate in agency communications.