Discovery calls come in all shapes and sizes. The most common type is the initial discovery call, which is typically used to get to know a new client or prospect. This type of call can be used to learn about their needs, wants, and desires. It can also be used to establish rapport and build trust.
Other types of discovery calls include follow-up calls, which are used to further discuss the needs of the client or prospect; and closing calls, which are used to finalize the deal.