For local orders made within Singapore:
- Please submit an exchange request within 7 calendar days of receiving your order via our return centre and select the "Exchange" option.
For worldwide orders from The Rest of The World:
- Visit our return centre and select the "Refund Through Store Credits" option. Thereafter, you may use the store credits to repurchase the correct product.
IMPORTANT FOR ALL:
- Exchanges are subject to product availability and cannot be reserved.
- You can only request an exchange for the same product. For instance, if you bought a Classic 9, you cannot exchange for a Classic 11, Taupe 9 or Taupe 11.
- Products must be returned unworn, unwashed, in their original condition and with all tags attached.
- Products should not have any smell, creases or tears.
- We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.