Once we've processed your nbn service order, we’ll send you an order reference number via email which you can use to track the progress of your order.
Connecting to the nbn network
If your property has not previously been connected to the nbn network, an nbn co technician may need to come to your address to set it up. Charges may apply.
You may also need a Telstra technician to help set up the connection inside your home. We’ll work this out once you place your order, and help to arrange any appointments you need.