Deposit
A standard amount requested from patients prior to or at the point of service. This amount will go toward a patient's total out-of-pocket costs. Should there be a discrepancy, our policy is to refund any overpayment.
Copayment (copay)
A fixed amount that is requested for covered medical services at the time service is received. Example: $50 payment due for each visit to the health system's Emergency Department.
Coinsurance
This refers to the sharing of covered medical expenses.
Deductible
The part of a patient's covered medical expenses that the individual pays each calendar year before the insurance company starts to pay benefits.
Out-of-pocket maximum
A predetermined, limited amount of money that an individual must pay directly before an insurance company or self-insured employer will pay 100% for an individual's healthcare expenses.