We ship everything directly out of our Santa Fe store twice a week on Mondays and Tuesdays via Fedex and UPS. Any orders received after Tuesday at noon will go out the following Monday.For frozen products, we encourage you to select 2-day Air, especially in the summer. We cannot guarantee shipments that are sent via ground (please note that ground is only available in CO and NM for frozen goods).Please plan to be present the day your food is due to arrive so you can refrigerate or freeze it immediately. We are not responsible for shipments that have been delivered and left out all day.