If you need to recall products from your shelves, you will need to consider the advice from your insurer before you make the major change. It can be a tedious and stressful process, and if things go wrong, you can stand to lose everything you have put out.
However, if the product recall claim stands, a special loss assessor will look at the policy and act as a representative to prove you have complied with the policy. They will ensure that your insurer will accept the liability in the shortest time so your business can get up and running quickly. The loss assessor will also act as an advisor to the risk management team to assist you in keeping the damage to a minimum.