Here is the procedure for returning an item in Canada: Please return the item to our warehouse :  Name : Zebrasclub Address : 3750 Losch Boulevard City : Saint-Hubert Province : Quebec Country : Canada Postal code : J3Y 5T6 Phone (Toll-free) : 1-833-527-5470 Please send us the tracking number when you have it. The return shipping cost is the responsibility of the client. Let us know if you want us to provide a return shipping label. The label cost will be deducted from the refund.In the meantime, you can order the right size item directly on our website. ------------------------- Here is the procedure for returning an item in the United-States : Please return the item to our US warehouse (full name must be included) : Name : Marco Teasdale – Zebrasclub.com Address : 1706 State Route 11, Pmb 1-225 City : Mooers State : NY Country : United States Zip Code : 12958 Phone (toll-free) : 1-833-527-5470 Please send us the tracking number when you have it. The return shipping cost is the responsibility of the client. Let us know if you want us to provide a return shipping label. The label cost would be deducted from the refund.In the meantime, you can order the right size item directly on our website.