If for any reason our changes to your document are insufficient or unsatisfactory in any way, our satisfaction guarantee allows unlimited free revisions until your document is perfect.
If you’re truly disappointed with the outcome (this has never happened and we try to ensure it never will!) and simply would like to take your business elsewhere, our priority is your satisfaction so we’ll do our best to arrange a full refund. Please contact us immediately—our customer support team will investigate and if the edited manuscript doesn’t meet our high standard for perfection, we’ll issue a full refund and disciplinary action may be taken against the editor responsible.