Web conferencing refers to the collaboration technologies that enable users to place calls via an application over the internet or through software downloaded onto a computer or device. These tools include real-time collaboration solutions like video conferencing, screen share, document sharing, and online meetings.
With web conferencing tools, users can hold a web conference via a desktop (laptop or a Voice over IP phone), mobile (smartphone or tablet), or video device (video endpoint in a dedicated video conferencing environment like a conference room).
Web conferencing tools are becoming an integral part of modern organizations. As enterprises seek more cost-effective and collaborative ways of working, web conferencing software is emerging as a key way to help them increase productivity.