You can find your Order Tracking Number in your Shipping Confirmation Email or in your Shipping Confirmation SMS. This email/SMS is sent to you once your order has been shipped. If you have not received it yet, it is likely because your package is waiting to be scanned in by our couriers or your item could be Out Of Stock. This does not happen very often but if this is the case, we will contact you to let you know when your product should be back in stock and offer a genuine solution.