The following conditions must be respected: • The items must be in perfect condition in their original packaging, without deterioration. • The items must not have been worn, washed, or altered from their original form in any way. •We reserve our right to refuse items that do not respect those conditions. • Unfortunately, we are unable to accept returns or process exchanges with Earrings for hygiene reasons, unless the item was damaged or faulty on its arrival. • Nothing affects your legal rights.