In stock items ship out if a PO is received prior to 2:00 p.m. the same business day (Monday-Friday, excluding holidays). All shipments ship UPS ground. If you place an order for an item on backorder and other items currently in stock, the entire order will ship out once the backordered item is back in stock. Please expect a delay in your shipment if you order any items on backorder. All shipments ship UPS ground. If you need to expedite your order, please call your Customer Service team at 678-202-4781 or contact via email at cs.sonoco@intandempromotions.com. Depending on delivery location, please allow an average of 3 - 5 business days for UPS Ground delivery. Please note that UPS does not deliver to PO boxes. Drop ship items are produced on demand, and production varies by item. Standard production time is 7-14 business days after order is placed plus transit time. Please contact your Customer Service team at 678-202-4781 or contact via email at cs.sonoco@intandempromotions.com with any questions regarding the timeline for your custom order, or if your order needs to be expedited to meet an event date.