When calling for emergency services from a TTY device, you should always dial 911 directly. Using your TTY device, dial 911. The call taker will chat with you in a TTY chat window. Advise the operator that this is an emergency, the type of emergency, and the location of your emergency right away. The operator will contact the proper emergency response centre on your behalf and relay information about the emergency and your location to the response centre. Do not disconnect, unless the operator asks you to. If you get disconnected, call back.   If you dial 711 instead of 911, the call taker will be able to transfer your call to a 911 call taker and proceed with the call. However, if your call is disconnected or you are unable to communicate with the 911 call taker before confirming the location of the emergency, the national emergency call centre will not have access to the service address last registered with GETUS. We recommend providing your location information immediately.