Customers follow these steps to request a service from Choice Home Warranty:
Call or log in to the online account center to request service as soon as you notice a problem. You can make a claim online or call 24/7. Choice Home Warranty will begin contacting service providers within four hours. It will let you know the contractor’s name and phone number and the appointment time — usually within 48 hours. The contractor arrives for the appointment and repairs or replaces the system or appliance. You pay the service call fee of $85.