Yes, you can divert SMS to another number as a voice call. Forwarding texts means you'll never miss a response from a customer. You have a few options for forwarding text messages. Red Oxygen's software automatically sends customer replies to your account's email address, whether you send the SMS through email or our web portal. The messages will also appear in your web portal's inbox.
Our SMS software makes it easy to receive SMS replies where you're most likely to read them. It also keeps your messages organized, meaning you're less likely to miss an important reply from a customer.