If there is a problem with the fit of the shoes you received, contact us within 30 days at support@innerartworld.com to get a Free Replacement of the same design in 1-2 size difference (bigger or smaller). It's our guarantee that the footwears you buy from Inner Art World will always fit you perfectly!Replacement and size exchanges are only for all types of shoes/footwears.Replacement, returns and size exchanges can't be done for accessories, home decors, hoodies, cloaks, t-shirts, crop tops, leggings, hooded blankets, socks, shorts, and other types of clothing.