In some cases you may experience the side screws that attaches the front panel to become loose. This happens usually when the feeder is assembled and titled frequently. We recommend that you refrain from frequently tilting and reassembling the feeder. If you must frequently tilt the feeder to get the correct angle, we recommend you first loosen the side screws by unscrewing them and then tightening back to get the perfect angle.
If you run into any issues and need assistance during the installation process, please reach out by emailing us at help@munchiepets.com and we will be happy to send you a video demonstration!