You don’t need to be in to receive your parcel. All our POPS are shipped using DHL, if you are not in, they will leave your parcel in a safe space.
The drivers are instructed delivery must be made on first attempt.
You can track the progress of your parcels using the tracking link provided on the day of delivery where you will be given a time slot for delivery. As soon as you are home, check your order to make sure everything is ok and POP your flavours into the freezer.
It’s worth knowing, once the delivery has left our facilities, we do not have any control over them. We are not responsible for DHL’s delivery, however if they do not arrive within the 24hr delivery window, please contact hola@wearepops.com.