When placing an order, unless you opt-in to receiving our marketing emails, the only emails you will receive are ones relating to orders you place. If you did consent there are a number of reasons why you may not be receiving our emails: Check your junk/spam folders in case our emails are in there If you created your account, you can update your marketing preferences from within “my account” Check your email address, it’s easy to make a typo! If you are still having issues, please contact us using one of the options below and we can do our best to help.