If your tracking link is showing that your parcel is delivered, please check the following:Check that the shipping address details you provided to us were complete and correctCheck in any communal areas if you live in an apartment building or shared accommodationCheck in any "safe places" around your propertyCheck with your neighbours and amongst other post (our parcels can be quite small letter size!)For INTERNATIONAL customers - please check with your local post office in case the item is being held pending customsIf you're unable to locate the item, please then email us and we can help further