Please read the sizing chart to make sure you rent the correct size. However, if you aren’t 100% satisfied with the dress, please contact us to let us know as soon as possible, so we can try to provide you with an alternative dress for you. Pleaseu try on the dress as soon as it arrives so you have time to test the fit.
In the event where there is simply no time to ship an alternative dress, you can take up a credit voucher (less 20 dhs courier charges) to use at another time. There is no expiry date of your credit voucher.
If you fail to advise us about issues with the dress as soon as you receive it (before your event), we unfortunately won't be able to offer any form of refund as we can only assume the dress has been worn.
Please note shipping cost (20dhs) are not refundable under any circumstances.
Please also note, that no alternations can be made to the dress as these are rental dresses. If the dress is altered, it is deemed as damaged and the customer deposit would be used to replace the dress.