Each member of our team is a shared VA, meaning they support multiple practices. Your VA will respond promptly to voicemails and email inquiries. We aim for a reasonable response time the same day. However, we prefer to set up an online scheduling option, so the potential client can book a time immediately, without waiting.
Call centers are much better at offering live answer, where we excel at walking callers through the process of becoming a client, including therapist matching, scheduling and getting setup in the EHR.