We're sorry for sending you a defective item!
Please email us at order@faburikku.sg with your order number, name of the affected item, and a photograph of the defect. We will be in touch on the next steps to take once we assess the condition.
Defective cases should be highlighted to us within 14 calendar days of receiving your order. Items* returned must be unworn, unused and packaging intact. If the replacement piece is no longer in-stock, another merchandise of equal price value can be exchanged.
*Excludes: orders made with sales/ discounted/ marked-down items.