This is an important question. Because the escrow demand is a  time sensitive snapshot of the current state of the property, docLine will forward a demand request directly to the management company. The request is sent with the property address included, ready for the management company to fill in the blanks. The demand request will then be returned to the title company or other agents directly from the management company.  We decided to take this route at this time in order to keep the escrow process moving forward. In other systems, the escrow demand can block the processing of the rest of the property documents, causing unnecessary delays and frustration.  Any additional fees for the escrow demand is handled through the management company. docLine is not part of the escrow demand fulfillment process and does not collect fees for escrow demands.