Collecting debts is a step by step process and can be monitored continually. We start with telephone calls and letters which make the request clear and use our name and reputation in the market. We enter into negotiation with your customer.  If none of those steps are successful, within an acceptable length of time, we can provide a legal service from judgment to enforcement action. We’ll discuss this with you before any action is taken. Collection costs can be indemnified in accordance with your policy.