Popsa hope you'll love the prints your order from them, but sometimes things go wrong. If there is a problem, you can always talk with their support team, who will do everything they can to help. There is a strict criteria for refunds; they are only offered when Popsa has made a mistake.
Unfortunately, they cannot offer refunds where user error is at fault. This includes times when you've accidentally ordered the wrong product, incorrectly cropped out faces, or mis-spelled a photobook title.
Popsa strongly advises that you check through your print inside the app after you've finished editing it to make sure it's exactly how you want it. As soon as the printer starts printing your order, they are unable to make corrections to or cancel the order.