We want you to have a great experience with your purchases from us. If for any reason a product does not perform to your expectations, please contact us immediately. We will happily assist you in contacting the manufacturer and working out an amicable resolution including but not limited to repair or replacementof the product in question at the manufacturers discretion. Often the manufacturers will want to see the product before deciding the best course of action. This is so the company can see what went wrong and improve on their design.  We proudly carry equipment and apparel by manufacturers who are willing to stand behind the integrity of  their products. We will do everything we can to make it right.