At Verlo, we go the extra mile to make sure that your mattress is precisely as soft or as firm as you need. However, there are rare cases where a customer discovers that, after several weeks of use, their mattress is too soft or too firm for their needs. With other mattress retailers, that’s a big problem. But with Verlo, you can easily make your mattress softer or firmer with a Verlo Comfort Adjustment. Every Verlo mattress comes with one FREE Comfort Adjustment in the first 180 or 365 days, depending on the model of mattress. After this period, we offer additional Comfort Adjustments for a nominal fee.