If your payment has failed using the online credit card at checkout, then you can try doing the order again and ensure you have entered the correct details including the expiry date and 3-digit code on the back of the card. If you still have issues with your card then it means your card has been flagged and you will need to use an alternative card to complete the payment. If you get stuck, then contact us WhatsApp or DM us on Instagram @chambeili. Alternatively, if you are still having issues you can arrange a bank transfer or pay cash in person especially if you are placing a Made-to-Order or Bespoke order.