Layer shifts can be due to several different factors. In the following, they are the most common:
- The Z axis is calibrated too close or a little too far from the circuit board
- Your circuit board is no longer sufficiently flat - either due to wear or because there is dirt between the magnets on the underside of the circuit board and the magnetic holes in the base of the printer
- You might be trying to print an object that is not designed for this type of 3D printer
- Incorrect choice of support when uploading your own .stl file
If none of the above options seem to be the case - try rotating or rotating the model. Always try to turn the model in a way where the model supports itself, so that the model needs the least possible support structure and thus must print as little as possible in the open air. An example: If you need to print a glass, turn it upside down towards the circuit board, then no support structure should be used, whereas if you turn the glass upside down, then the entire bottom of the glass will have to be covered in support structure, which increases printing time , material consumption and probability of failure.
If you find that all your prints are shifting, no matter what you do, then it could indicate a mechanical error. Start by examining if dirt or filament debris has fallen into the large round gear that rotates the circuit board. Next, perform a Y-calibration under advanced settings in the app. If it still does not help, contact support.