JCPenney's return policy allows customers to return or exchange most items within 30-60 days of purchase. This company requires customers to present a receipt or order number, along with the original form of payment, to process a return or exchange. Some items, such as intimate apparel and fine jewelry, may have different return policies or restrictions.
It is always best to check JCPenney's website or in-store signage for the most up-to-date information on their return policy, as policies can change over time. Additionally, it is recommended to review the specific return policy for the item being returned before making a purchase, to ensure that it meets the customer's expectations.