In its simplest form, DEX examines how an employee interacts with his/her digital environment as a whole (whether within the office environment or while working from home) and -more precisely- how they feel about it.
The rise of DEX and the increased interest it has gathered lately is mainly due to the multitude of technologies employees have at their disposal and the tech savvy nature of new generations who expect the latest tech in the workplace.
➝ See the full definition of digital employee experience (DEX)