Connect your iPad to an actual internet source. (NOT Rapsodo WiFi) 2. Open the pitching app and click on the ‘Sync’ icon. 3. After syncing for a few moments the icon will show ‘Cloud Sync Completed’ indicating all the data has been synced to the cloud. Please Note: Recorded videos take longer to sync than data only. Even though the icon will say ‘Cloud Sync Completed’ you may still have videos needing uploaded. To check this, you can open the app settings>about> on the bottom left hand side it will say ‘Videos and Diagnostic Files pending for syncing’ the number should say 0/0 indicating all videos were synced.