The printer can use different LEDs to give information about the state of the printer.
Depending on the LED status, some operations may have to be performed:
Cards and ribbon LED is ON. Check the ribbon printing remaining capacity and the presence of cards in the printer feeder.
Printer LED is ON. Put the ribbon in correct position. If cards are stuck in the printing module, make sure to remove them.
No LED is ON. Check if the power supply is an Evolis one and that it is correctly plugged to printer.
If the issue persists even after checking these points, please contact your Evolis reseller/distributor or contact us