Within the ServiceNow ecosystem, the term "application" pertains to an autonomous software module or program with a specific purpose, exclusively serving the platform. These applications are meticulously crafted to address distinct business functions or processes. They are created utilizing ServiceNow's configuration tools and development framework, offering a wide spectrum of possibilities. ServiceNow applications encompass diverse areas, spanning from IT service management (ITSM) modules, including incident management or change management, to more extensive functional domains like human resources (HR) or customer service management (CSM). Each application within the ServiceNow framework typically integrates a collection of forms, workflows, business rules,and other vital components, synergistically functioning to provide a unified solution for specific business requirements.