To be honest, it's a mixed bag. There is a slight smell about the place and stains on the carpet, and I dread to think how clean areas like the ball pit actually are. The entire place could be doing with some TLC to clean it up; it does feel like it's being run on a shoestring budget.
At least my kids will develop a strong immune system from using it! All the seated tables did have hand sanitisers provided which was nice.