It can be frustrating to work with a survey site that does not have reliable customer support. Some sites do not care about their customers at all. Forthright is different from them. It offers two options to request customer support when you face any problem or have a question. If you want a short and quick response, you can message its official Facebook account. However, if it is a complicated issue, you can contact them via email, which can take up to 3 days to get a response.