On some occasions, it is possible to pay your debt to the original creditor. If you contact their customer service department, you can negotiate a payment plan that may work for your needs. Once they reclaim the debt from collections, you can pay them directly.
If you try to do this long after your debt is sent to collections, it’s possible they will reject your proposal. To avoid this outcome, try to get in touch with them in the first six months of when your bill goes to collections.