The buyer pays shipping fees to our store. If you live outside the USA the buyer pays shipping. We can provide you with a UPS return label for a $35 label fee that will be deducted from your final refund. Any original shipping charges paid are non-refundable, no exceptions. Please note that if you do not use our return label, B Chic Fashions is not responsible for packages that are stolen, lost, or damaged during transit.