The following cannot be return after purchase:
All molding orders
All custom, made-to-order moldings, custom floor orders, and special orders
Clearance and final sale items
Product outside of its original packaging/plastic and cannot be re-sold
Damaged or used product (ie: cut flooring planks, cut moldings)
Incomplete flooring boxes with missing planks
Shipping costs – original shipping charges and all return associated shipping costs are non-refundable