Generally speaking, these are all names for groups tasked with the same function - supporting people affected by a crisis or tragedy. The first such program was American Airlines' Customer Assistance Relief Effort, which shortened to the acronym CARE. As the concept spread across industries and around the world, other organizations adopted names including Care Team, Special Assistance Team (SAT), Heart Team, and Family Assistance Support Team (FAST). We call ours the Foundation Support Team, and break it down further by function - our Care Team provides face-to-face support while Family Support Representatives assist via telephone.