Issue The device displays the message “Your rates are out of date” when you re-power after fully shutting down. error-your-rates-out-of-date Cause Your device needs to check that all rates updates are complete and current. Solution 1. Tap “Restart now”. 2. Allow your device to restart and then wait until the error disappears and the home screen appears. The wait is approximately 15 minutes because background updates and checks are made.