It is at the sole discretion of True Ames to determine the validity of any reported manufacturing defects. True Ames may request for the product under question to be returned to our warehouse for inspection. True Ames' warranty does not cover any issues or damage related to normal wear and tear, accidental damage, alterations made by a customer, inappropriate use, damage due to external circumstances (hitting rocks or reef etc.), warping due to heat exposure, or loss of the product.
Original proof of purchase is required for warranties. If there is a manufacturing defect issue, True Ames will replace the product(s) within a timely manner and cover the shipping costs for the replacement item(s).