If you experience flying bills during the count, please ensure there are no foreign objects or loose screws obstructing the sensors.
Please inspect the back compartment and hopper stage feeding gap.
- Flying Bills Video: https://youtu.be/QM7L-al9GDU
- How to Check for obstructing objects - Article: https://deteckusa.reamaze.com/articles/dt600-how-to-check-for-foreign-objects
If this doesn’t help resolve the issue, please check if the impeller belt is in the right position.
Please check the step-by-step video uploaded on Youtube: https://youtu.be/dnmQnYIZM3k
If all the above steps do not resolve the problem, please contact our support team at support@deteckusa.com for quick assistance.