The standard in Arkansas to prove an insurer acted in bad faith is “rigorous and difficult to satisfy.” There needs to be injury, bad faith on the insurer, and that bad faith must have proximately caused your injury.
This does not mean they can get away with unjustly delaying your claims, as there is also a claim for defective performance/negligence.
Arkansas Statute §23-79-208; Hortica-Florists’ Mut. Ins. Co. v. Pittman Nursery Corp., 729 F.3d 846 (8th Cir. 2013)