When you log into your account you will see your device there. Go to the Configure Units page (under the Units tab or by clicking the battery icon). In the event history you should see “Device Activated Successfully”. You can then request a Status (in the “Send Unit Commands” bar). This will send a message to the device and the device will respond back with its battery level and signal strength. Each command sent to the device (Arm, Disarm, Status, Locate, etc) should receive a message back from the device into the event history (Armed, Disarmed, etc). If you do not receive a message back then check that your device has battery charge and cellular signal.