If you were a victim of theft or robbery crime by getting a package or any other belonging stolen or removed from your property, you can file a report with the police. Once an order is delivered, stolen packages don't qualify for replacements or store credit, in the way defective items received do. Also refer to guidelines about selecting at check-out the available shipping option of "With Signature Confirmation" to avoid instances like this, when the entered shipping address may not be a located in secure or safe areas.