A. Yes, we are happy to process orders and payments over the phone, we can also help with product advice.
Our Customer Service centre is open from 09:00 to 17:00 – Monday to Friday on 020 8819 5869. If all of the customer service representatives are busy, please do leave a message and we will call you back ASAP. Please be patient at peak times.
It may be best to leave both a landline and mobile number, so we have the best chance of calling you back. We also have a Pay By Phone option on our checkout page if you would prefer to save time by entering the order online and then calling us to process your Credit/Debit Card details over the phone.