In Person – You can either speak to a cashier at your nearest Masari location, who will amend or cancel the transfer for you. Alternatively it might be more convenient for you to Contact Us or use the Live Chat facility.
Online Users – Once you have logged in to your Masari Account, find the transaction you want to amend or cancel in your Dashboard or on Your Transactions page. Select the transaction, and you will be given the option to amend or cancel it. Some amendments can only be processed by our Support staff. For such transactions or if you need any help please Contact Us or use the Live Chat facility.