You have the duty to make your General Conditions known to your customers. There are various ways to fulfil your information obligation, depending on the nature of your business. You can do this, for example, by stating the applicability of your Conditions in your Offer and the Conditions as an enclosure. For service providers, however, you can also refer to your General Conditions on your website in order to comply with your obligation to provide information. If you do not meet your obligation to provide information, the customer is not bound by your General Terms and Conditions.