Clients from outside the United States occasionally ask us this question. If you ship with one of the larger carriers, such as UPS, FedEx, or DHL, they will usually take care of all customs issues for you. However, you may be asked to identify an Importer of Record for your shipment as well as tax information such as an EIN or Tax ID number in some circumstances.
We are unable to serve as the Importer of Record for your shipments or provide you with our tax information. You may need to register as a Foreign Importer if you are not a US citizen. If necessary, a customs agent should be able to assist you in completing the necessary documentation.