When you first made the order, your bank reserved the amount requested; that amount was then put into what is called an authorization hold or pre-authorization state. This is done to ensure that the card owner has sufficient funds, while we verify your transaction. In addition, transactions on the blockchain take time. Your transaction may have already been approved, however, your cryptocurrency is still transferring. To check on the current average confirmation time of blockchain transactions, please click here.
Note:
If you do not complete the verification process, or if your transaction was declined, your payment is automatically canceled and the amount will be released by your bank from the authorization hold within 3 business days.