Your purchase from Futaba USA must meet the following criteria to be eligible for return: -Brand New Condition -Unused -Not Discontinued -Purchased within the last six months from OUR web store (futabausa.com); we cannot accept returns purchased from another outlet. If your return meets all of the above requirements and you would like to proceed, please email contactus@futaba.com with the subject line, “Order [Insert Order # Here] Return Request”, and be sure to include proof of purchase. We reserve the right to decline any return, and we will not accept returns of products purchased from dealers. PLEASE NOTE: There is a 3% restocking fee upon refund.