In the rare case your order is delivered damaged or you notice a defect, let us know as soon as you receive your order and we'll replace it for you right away! To begin:
Take a few photos clearly showing the issue with the canvas, along with photos of the front and back of the canvas, and the box it was shipped in (if the box was also damaged).
Visit inktuitive.com/support and fill out the form at the bottom of the page. Please include your full name and order number as it appears on your order confirmation email.
Upload the photos and provide a brief summary of the issue. Submit the form, and our support staff will respond to you within 24 hours.
Please note, if you use a forwarding shipping service to receive your order, we are not responsible for any damaged or stolen goods.