Yes, 100%. Whenever you speak to us, anything you tell us about will be fully confidential, and any debt advice you receive will be given to you by a qualified, trained debt adviser.
We also know that money is only part of the problem. So, if you’re worried about letters from your creditors or your family finding out you’re in debt, or even something more serious like illness or an addiction, you can trust us to be confidential at all times.
There’s no obligation to enter into a debt solution either if you just want to get debt advice first; a lot of the time, it can help to just talk to someone about your debts, find out what your options are and then give yourself some time to think about what you want to do next.