If you have problems with watching the video or chat room, we advise you to clean the browser’s cache memory, delete temporary Internet files, and check cookies (Cookies must be enabled). To clean the cache memory, follow the instructions below: Microsoft Internet Explorer: Tools → Internet Options → General → Browsing history Mozilla Firefox: Tools → Clear Recent History Chrome: Settings → Tools → Clear Browsing Data. If this doesn’t help, please contact us at support@camistry.io.