You are welcome to update your e-mail address by logging in to your account online. The best way to do this is to take the following steps:
Visit the website and click on "My Account" in the upper right-hand corner of the page.
Log in to your account by typing your previous e-mail address and password.
Once logged in, click on "Edit Profile" towards the right-hand side of the page.
Type your new e-mail address on lines 3 and 4.
Verify your "Current password" at the bottom.
Click "Update Now."
Your e-mail will be updated.
Also, we would be happy to update your e-mail address for you over the phone. For security purposes, we ask that you call the Zappos Customer Loyalty Team at 1-800-927-7671 to confirm your account information. Upon verification, we will be glad to take care of your request immediately. Please let us know if there is anything else we can help you with.