Customers can return their orders, entirely or partially, within 14 days from the delivery date. Items can be returned both for a size exchange or for a refund.
Customers should send an e-mail to ibizastore@hommeplus.eu requesting a Return Authorization.
The request must include the following information:
- Order number
- Item code
- Reason for return
Our Customer Service will then provide the necessary documents to proceed with the return.