As soon as you click the buy option on Amazon, the process of getting your item delivered to you starts. The process is as follows:
The items arrive at the fulfillment facilities: The packages are either forklifted from the trailers or manually made into pallets. The freights are separated based on whether the products are arriving from the Amazon facility or from third-party sellers who are using FBA.
The products are stored: Tracked by computers, Amazon stores items randomly in yellow-tiered bins and not according to size. The bins then ferry the products according to their sizes to the Amazon associates.
The items are picked when an order comes in: Once an order is placed, the Amazon warehouse robots deliver a pod full of items to the pick stations where Amazon associates organize the orders. These associates will then look at the orders on the screen, pick the items accordingly, and place them in the tote, which is a yellow plastic box.
The orders are packed: The items are scanned and organized as per their shipments to be sent to the packing station. At the packing station, the system measures each item to recommend a box size and the amount of tape that will be required. The associates then pack the orders accordingly before sending them out for shipping.
It is important to note that the products’ location saved on the system should match its physical location for the robots to find them efficiently and quickly. Robots working alongside humans require a lot of technological fine-tuning, which is one of the biggest Amazon supply chain challenges, but one which this market leader has been successfully navigating till now.