If you have not received your package and you have a tracking number that indicates your package has been delivered, or if there is no any logistic updates in 48 hrs after parcel be shipped out, please follow these steps within 48 hours and we'll be happy to help you locate your package or send you a new one.   Please be sure to search for the package in nearby areas Please email support@askechogolf.com with 'Missing Parcel+ Your order number' in the subject line We will contact you within 24 hours with an update