According to the AHS FAQ page, you'll pay a Trade Service Call Fee for each different kind of trade professional (plumber, electrician, etc.) that comes to your home to provide service. In addition, you may be responsible for any repair or service costs that aren’t covered by your home warranty.
You can check the status of your service request by logging into MyAccount.
For further assistance please contact AHS Customer Service by phone at 888.682.1043.