If you’ve placed your order in error and/or are able to get in touch with us before we begin design work, we will do our best to cancel and refund your order. If you decide you want to cancel after design work has started, any refund would be partial and is determined by Dunkirk Designs on a case-by-case basis. For printed orders, once the individual who placed the order has provided us with digital proof approval, the order can no longer be cancelled or refunded in any capacity.