Within 1-2 working days after placing a successfully placed your order, you’ll receive a tracking number from our courier. If you have not received your UPS Tracking Number, please contact us and we will look into this for you immediately.If you haven’t received your order and you have a tracking number, we urge you to contact your local FedEx or UPS Office in the first instance. The courier companies will have more accurate information regarding the status of the delivery.