When you get your first Texas electricity bill from your new provider, you should pull out the Electricity Facts Label to check the calculation. You receive the EFL document when you sign up for an electricity plan (check your emails for a copy of this document.) The EFL shows the energy rate, delivery rate, and any additional fees, and how your bill should be calculated. If your bill doesn't match the calculation in the EFL, or if it's not what you were expecting, contact your Retail Electricity Provider. Most retailers will let you switch to a different electricity plan if it's not the right fit for you. Some even offer a satisfaction guarantee.