A. No. The replacement of washers is considered to be normal wear and tear and must be done regularly to protect the seat. Washer deterioration is directly related to use, water quality and over tightening
of the handles. The handles need only be tightened enough to stop the flow of water. If, after the leftover water in the spout and shower riser has drained, the faucet continues to drip, tighten slightly until the flow stops. This
will increase the life of your washers dramatically. Replacement washers are something that will need to be purchased locally as the manufacturer will not ship them as replacements. When replacing washers, it is imperative that
great care be taken when removing and replacing the bonnet nuts. A soft piece of cloth needs to be used to protect the finish of the nut, and the nut should never be over tightened. It will cause the nuts to eventually crack.