The administrator on Salesforce has access to all user accounts. Therefore, you’ll need to enable administrator access by doing the following: 1. At the top of the page, click on the down arrow next to your account name. 2. Select “My Settings.” 3. Go to the “Personal” tab and select “Grant Account Login Access.” 4. Set up the access duration amount by clicking “Change” at the bottom right corner. 5. Click “Save.” The system administrator can now log into your account.