Yes, they do. One of the main concerns people have about doing their banking from an app is client services. We’re right there with you. At Wealth Rocket, we value the human aspect of in-person banking. When something goes wrong, you waltz—or run, or walk, or perform whatever TikTok dance is trending—into your branch and have a teller sort it out. The best online banks have customer service options too. Should something go wrong with your account, it can be fixed ASAP.