A. Please email our Customer Service centre at help@makeanentrance.com as soon as possible, including a description of the fault and a photograph of it so as we can take a look. Once we receive your email and photograph we will contact you as soon as possible to advise how we will resolve the issue. We may request to collect the faulty Goods from the delivery address, in which case we will seek a convenient date on which to arrange this via courier.
Customer satisfaction is our number 1 priority, and our Customer Service team will work hard to resolve the matter in a timely and agreeable manner. We will offer a refund or replacement for any faulty / damaged Goods.