All good things take time. While we aim to work with the most reliable shipping companies, they too are busy. Therefore, please allow up to 28 working days for the delivery of your item from the dispatch date if you have selected Standard Shipping.If you have selected DHL and your package has not arrived within 8 working days from dispatch, please contact DHL directly with your tracking number and they will be able to advise an update / location of your package for you with an expected delivery date. Alternatively, please contact the shipping provider directly (Either DHL or your national shipping company). You can find this on your shipping confirmation email, depending on which shipping option you selected at the checkout. Contacting us directly about your tracking will only take more time, as you know - we’re not the shipping company.