There is a whole process for repairing corporate reputations, digitally. Typically, it involves undertaking the following steps (though, admittedly, this is a simplified list):
1. Enhance the DA of your corporate website
2. Create a detailed plan to repair your reputation
3. Confront customer complaints and solve their issues
4. Control the Conversation and ensure it goes in a positive direction
5. Develop fresh new content and remove the malice
6. Use Testimonials – Let your satisfied clients talk about you