When you arrive at the airport, you can expect to meet your driver at the baggage claim area designated for your specific flight. They will be holding a sign with your name. Additionally, we will provide you with the driver's contact details so you can get in touch directly if needed. Our customer service is also available to assist you in locating your driver. If for any reason you can't locate your driver, please contact our 24/7 dispatch at +1 305-414-1111.