Block your SIM card within 48 hours. Here’s how:
Report the theft and the IMEI number of your mobile to the police.
In My Swisscom under ‘Current use and costs’, check whether call charges have been incurred since the theft occurred. Note: There is a delay in displaying call charges.
Report the charges of misuse to Swisscom. Costs of up to CHF 2,000.– are insured with no excess to pay.
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Theft (including loss) is not insured and is normally covered by contents insurance.