One of the reasons engineers use Protolabs Network is that we take on all the risks for you. If your parts aren’t up to spec, you can file a dispute claim and we’ll remake your components or refund your order. For more detail on how we handle disputes, you can contact our Customer Success Team. At the same time, we complete non-conformity reports for parts that don’t meet all requirements, with follow-up with manufacturers including root cause analysis and rapid corrective actions.