If your alarm is sounding, it normally means your lift station pump is not working. There are several possible issues, including the pump has failed, the float is no longer working, an electrical problem, or in some cases there is an issue with another component that will not allow the pump to activate. This is called a fail safe system. If you can go out and look in the lift station, and the water is above the pump, that tells us that it is not pumping. There are other rare occasions that the alarm float will fail and there is not a problem with the pump.