Although we cannot guarantee that we will be able to repair your jewelry, we can fully guarantee that you will be compensated if we damage or lose your jewelry while repairing it.  If the work done was not what we agreed upon, we won’t charge you.  If you are not satisfied with the quality of our work, we we’ll either not charge you, or we’ll discount it.  Our goal is to provide exceptional service and quality workmanship, so you can trust us to take care of your treasured possessions.