Dear Friend,That is completely a Fraud.1st thing to do is to do written complaint to life insurance office and take receiving of same.Send same to compliant redressal officer via E-mail. Search website for e-mail IDAlso send same to Life Insurance coMpany Head Office via E-mail, you will get same in coMpany website.If you not getting proper response then you can also complaint at Insurance ombudsman office in your city.All the Best