Once the return request is placed, someone from our shipping partner’s team will arrive at the address for a pickup within 24-48 hours. Please pack the products to be returned in the original packaging with all hangtags intact. Please Note that if the product reaches us without the original packaging or tags, the return request will be rejected.After the product is picked up, it reaches our warehouse which can take anywhere between 4-14 days. The refund amount amount will be refunded to you in your Athlizur Wallet within 48 hours of return shipment reaching our warehouse.If your area pincode is not serviceable for a reverse pickup, you’ll have to send the product(s) yourself to us. Please ensure the product(s) and the tags are intact on the product(s) for it to be accepted by our shipping partners.