​We have partnered with Luxer One to provide an easy and convenient package retrieval system for our residents. All package rooms are located on the first floor by the mail room and can only be accessed by residents who reside in that building. Our couriers have been instructed to log in every package using the name and apartment number listed on the shipping label. Once the courier has delivered your parcel, you will be notified via email with a specific pin code that you will enter to retrieve your package. You can personalize your notification settings to alert you via text message by visiting http://www.luxerone.com.