Valco products come with a unique two-year full warranty. It covers everything except damage due to gross negligence or intentional acts – and even then, we can help (at least for a small fee). During the warranty period, we make sure you can fully enjoy your Valco headphones (or other audio products). Our loyal minions will answer your emails, chat with you on Facebook, and keep you company on lonely nights. We believe that good customer service – even after the purchase – is the best way to market products. And when the warranty period is over, you can get spare parts and have the headphones repaired to like-new condition for a nominal fee as long as this company exists.