The Customer Service teams have access to customers’ details (surname, name, company, email address, telephone) in order to process their requests for assistance.
The sales, marketing and communications teams have access to customers’ details (surname, name, company, email address, telephone), which may be used in sending newsletters or targeted promotional information. The data collected is stored in our secure CRM software.
The IT operating team (linked to the Information Systems Division) can also access customers’ data for troubleshooting purposes. In this case, the data is anonymised.