If a Smart Home controller is reset to the factory settings or if a new controller that has never been programmed is started (initial setup after purchase), the controller retrieves the status of the activation of the Google function (active or inactive). At this point, however, you as the user have not yet accepted the General Terms and Conditions in the Smart Home app. Therefore, the Google option is not yet displayed in the Smart Home app. The controller collects the status every 24 hours and displays it the next time it is called up (because by then you should have already accepted the General Terms and Conditions, i.e. have set up your system). So please wait a maximum of 24 hours. Please contact ourCustomer serviceif there is still no change after this waiting time has elapsed.