When you schedule your cleaning, we will ask for instructions on how to enter your home. For example: you may hide a key, use a lock box, give us a garage code, or use a smart lock. We will also ask for a gate code if you live in a secured neighborhood. Please turn off any alarms in order to prevent them from going off accidentally and tell us if there are any special circumstances that our technicians should know about, such as unsecured pets. Our technicians will lock up after themselves when they leave.