Tracking details will be sent to you by email once your order has been dispatched. If you are unable to obtain tracking details through the email that we sent you, please go directly to DHL UK website and track your order through there. Once your order has left our warehouse and is in the hands of the shipping carrier, we are not responsible for delivery delays, or if a package is not able to be delivered due to address errors given by the customer. We, of course will do our very best to help along the way and will support you if you have any issues with the delivery.