Branch / Business Unit may check rules in iView under CIB user ID details > Load > Select Corporate ID > Transaction limit for corporate ID > Check tax payment under transaction type > Check applicable rule OR raise an SR in FCRM under the path: Corporate > CIB related > Tax collection queries. Send an e-mail to gbprocess@icicibank.com. The TAT to resolve the queries is T+2 working days through the mode of receipt of query.