Our shipments from Europe are delivered straight to your door. Sometimes packages can be slightly delayed due to varying factors, such as fulfilment delays, shipping carriers being overloaded, COVID-19, bad weather and customs delays. In the rare case that your package is delayed, please reach out to our customer support team at hello@formulastork.com and we’d be happy to help you try to locate your package.Please note that delivery dates are provided by the courier, which can be subject to change. Formula Stork is not responsible or liable for any shipping delays. Please allow extra time if ordering during the busy holiday season to account for larger demands on carriers.