As required by the New York DMV you must successfully identify yourself throughout the course. Our course does this by having you setup 10 identity validation questions when you register and then requiring you to answer one of them correctly each time you login to the course and via a phone call in system during the course. If you fail to answer 2 consecutive identity validations correctly (either at login or during the course via the phone call system) your account will be temporarily suspended and you will be required to call and speak to a customer service representative to be given your third and final attempt to ID yourself. If fail the third attempt, then you will be disqualified, and you will be required to start a new course from the beginning. Should this occur, your new course will be free.