We don’t charge a fee when you add money to your account if you charge up with $60 or more via our automated channels. These channels include our website, PogoEnergy.com/Recharge, and over the telephone when you call us at 888.764.6669. We accept all major debit and credit cards, and these channels are available 24 x 7 x 365. We do have a $1 transaction charge for recharges of less than $60 as some banks charge us up to 30% of the total transaction when smaller recharges are made. We’re fully committed to keeping your energy costs low, and we can cover the bank’s transaction charges when you recharge your account with $60 or more, but the banks crush us when you charge up with less than $60. We hate fees and extra charges as much as you do, that’s why we’re trying to strike a balance between low energy rates and absorbing all the transaction charges where practical. We also accept cash at thousands of locations throughout Texas, but full disclosure these authorized payment locations charge a cash handling fee, usually $2, but these fees can vary by location. FWIW, we’re not involved with fees at these locations, and we certainly don’t “double dip” by charging you any fees on top of their fees, regardless of the amount you’re adding to your account. Please note that if you’re on a DPP, some of the money you use to recharge your account (typically 20% of your recharge amount) is used to pay down your DPP balance. We figure the best way to help you out is for you to pay us back a little at a time when you’re able to make a charge up instead of forcing you to pay extra on a fixed schedule. There are no fees associated with a DPP, this is just how you pay us back.