Oz Cleaning Solutions promises to evacuate all the stains and dirt unless they are lasting, for all cleaning services. Any cases or Re-Cleans must be acknowledged within 5 days from start-up Clean. If the client is not satisfied with the cleaning what he/she paid for, We do organize Re-Cleans for the same without any extra charges until our client is 100% satisfied. Clients need to allow our technician to re-clean before they attempt by themselves or hire any other people to do that clean. No refunds will be given if our technician is not allowed to attend the Re-Clean before anyone else attends it.