Firstly, if any of your international shipments with Pallet2Ship are being delayed, we apologise. A great deal of work has gone into creating a smoother process by all parties involved, however, please remember that when it comes to transportation services, many things can go wrong. In addition to variables such as traffic, poor weather, or restrictions on driving hours, the new customs clearance requirements are an added complexity. If documentation is incomplete or incorrect, significant delays will be the end result.