As a Ballscriber you have several options when it comes to managing your subscription including pausing, changing shipping, swapping products or canceling. You can access all these options by visiting your Ballsy customer portal. Please note that having a product subscription does not mean you have a Ballsy account. Typically, if you’re having trouble logging into your account it is because you do not have an active account. You can create an account by going here and registering using the email address you used when making your initial purchase. Once you've done that you'll be able to access your order history and fully control and/or cancel your subscription.