Virtual vet appointments are used to advise clients on a variety of conditions and determine if an in-person exam is required. During these online appointments, your veterinarian can diagnose or make treatment recommendations only if a VCPR (veterinarian-client-patient-relationship) has been established through an in-person physical exam within the last year.
If your pet is experiencing clinical signs that require immediate attention (for example,  trouble breathing, severe vomiting or diarrhea, or significant bleeding) please contact your closest emergency veterinary hospital.