We currently do not operate a customer service hotline. Many questions such as those regarding spare parts or repairs cannot be answered immediately on the phone as they might require images or further information such as order numbers. On our website you have the option to fill out contact forms for various requests e.g. for repairs or cooperation requests. Filling out these contact forms help us to gather all information necessary to solve your problem and give you a reply as fast as possible. We hope for your understanding that messages sent to our general contact email address in the imprint require manual processing and may lead to longer response times.