We process orders as quickly as possible. In the instance that you would like to amend or cancel your order, please contact us at customercare@ellenterrie.com as soon as possible with your name, order number and full address. If your order has already been processed or dispatched, unfortunately we will not be able to amend or cancel your order and you will need to return the order to us at your own expense. If your order has not yet been processed, we will amend or cancel it.