If you choose to refuse a package due to not wanting to pay duties and taxes, we can offer a refund for the cost of the item(s) minus the original shipping fee and a $25 processing fee - - we must receive the package back to have a refund issued.If the package is not returned to our warehouse facility, a refund is not possible.Please note that it is the responsibility of the Customer to be aware of, and pay, any applicable duties and taxes required by their country’s Customs Regulations.*If the customer does not respond or provide payment for the duties and taxes within a certain time frame (as determined by Customs or Border Patrol), the package may be destroyed, and no refund will be issued. We recommend that customers research their country’s Customs Regulations and factor in any potential duties and taxes when making a purchase.*Please note FedEx will only hold packages for up to five (5) days to allow time for taxes and duties to be paid based on your country. Past this time period, packages are either sent back or destroyed based on the Border Patrol policy of your country.