The Fetch Package does not share information regarding the connection with the customer support team via the app. You can receive Fetch mobile app support as answers on FAQs the on the official company site. After going to the “Contact us” page, select “for residents” or for communities” and choose one option from the list in the “fetch mobile app support”. You’ll be directed to questions. Select those you need. If you want to get in touch to Fetch Package customer service right within the app, such an option typically is available in “Help” or “Support” section. So, check it by opening the app on your mobile gadget.