No, you don’t have to be home, but it is your preference. Many clients give us a spare key to their home, or have a lock box or hidden key which they share information for our cleaners to enter. These are some of the safest and most reliable options to ensure no interruption in service, wait times, or lock out fees. If you prefer to stay home, we ask you to please refrain from being in the same room where the cleaners are working so they can work efficiently without distractions.