Our WordPress Care, Maintenance & Hosting service is quite extensive, but it does NOT include the following: Email hosting: Hosting your email or setting up of email addresses is not included with this service. IMPORTANT: If your current web host is the same place where your email is hosted, and you are happy with it, you'll need to continue to pay them for your email hosting. If you need help setting up professional email addresses or moving your email to Google Workspace, I'm happy to provide assistance in getting that taken care of. Setting up of email or email assistance will incur a separate fee. Extensive time/labor resolving issues resulting from plugin conflicts (which could happen with plugins we installed or additional plugins you may have added). Or, extensive time/labor on other tasks or projects. Fixes necessary caused by YOU doing any updates. This is a kick-back-and-relax service, let us take care of the updates. We'll do them once we've verified it's safe to proceed. Move to another host: Should you decide to cancel this service, a fee to move your website over to your preferred host will apply. Software licenses: Should you decide to cancel this service (and if this applies to your website), you will pay an annual fee to Create Launch Grow Design for use of our developer's licenses for any software used on your website (at discount vs. if you purchased on your own) or I'll provide you with the information, so you can purchase your own licenses.