We will always do our best to ensure prompt delivery of your merchandise. However, freight delays may occur due to a carrier dock delay (Fedex, UPS, etc), carrier item loss, inclement weather, and many factors beyond our control.We realize this is an inconvenience for you, however it is not grounds for cancellation. Freight issues may happen with any freight from any company across any state. You agree to allow the freight company to rectify the issue.Freight shipping is unlike regular shippingFreight delivery times are never guaranteed--even among the largest freighters--nor will we ever guarantee delivery on or by a certain dateWe may give you approximate delivery time frames, but never guaranteesFreight companies may lose or misplace your item. This is rare and only affects a small minority of shipments across all freight companies.In such event that an item is lost or delayed, you agree to allow the freight company and us to rectify the issue. We realize you want your item as fast as possible, but understand we also want to deliver your item as quickly as possible and we understand it isn't a perfect world and freight issues may arise.IN THE RARE EVENT A CARRIER ISSUE OCCURS, WE WILL ALWAYS STRIVE TO RESOLVE MATTERS RAPIDLY FOR YOU. HOWEVER, SHOULD YOU WISH TO CANCEL AN ORDER REGARDLESS, WITHOUT GIVING THE FREIGHT COMPANY TIME TO RECTIFY THE ISSUE, IT WILL BE CONSIDERED A REGULAR CANCELATION AND HENCE FALL UNDER THE CANCELATION POLICY IE. YOU WILL BE RESPONSIBLE FOR SHIPPING COSTS BOTH WAYS AND MERCHANDISE RESTOCKING FEES.