Among the key challenges our customers face in insurtech are the following: implementing an omnichannel sales process, which means today’s market demonstrates convincing tendencies towards digitalization, which dictates the need for high-quality mobile apps and websites; developing digital channels that enable clients to manage their policies, thus, the respective applications and websites can boost customer experience in insurance; embracing IoT — the Internet of Things is making the insurance industry smarter, as it improves personalization and business decisions.