Acclimation Services:
– The support line also aids in acclimation, helping new immigrants integrate into American society smoothly. This includes assistance with legal, health, education, and employment-related queries and support.
Partnership with Service Providers:
– Rivertel collaborates with NGOs, government agencies, non-profits, and other service providers that offer pro-bono or low-cost services to immigrants, acting as a bridge connecting immigrants to vital resources.
Community Engagement & Economic Empowerment:
– Engaging with the immigrant community through events, informative sessions, and community gatherings to provide field-level guidance and support.
– Facilitating economic empowerment through employment opportunities, business partnerships, and promotion of local businesses within the community.
Multilingual Customer Service:
– Providing customer service in various languages, respecting the linguistic diversity of the immigrant population, thus making communication and problem-solving easier and more accessible.