Whitepoint Optics guarantees a 12 months warranty for rehoused lenses. Warranty does not cover misuse of goods, or using goods in a manner for which they are not intended. Warranty does not cover normal wear and tear or careless use of the goods.
We shall remedy defects if the warranty claim is valid and within the warranty period. It is at our decision whether we remedy the defect by repair or replacement.
We are however happy help if an impact etc. happens. Please get in touch. In these cases, our hourly rate is 100 €/h (+ the cost of parts that need replacing).