Don't worry, this is usually caused by the delivery person not being able to get in touch with you. Considering the way different staff members deliver, they are usually dealt with in the following way: 1. placed in your mailbox by the delivery person 2. left on your doorstep by the delivery person 3. Signed for by your neighbor 4. temporarily deposited by the delivery person at your local post office 5. placed in a hidden place around your house. If you have no way to find your package, please contact us immediately.