If there is a problem with your custom order, you may be eligible for an exchange or a correction of alterations if: - Your custom piece was damaged while shipped - Wrong order item When making custom pieces, all clientele are offered fittings and consultations in the general price for their order. At least one fitting is recommended to ensure that the garment fits as expected, however, you do have the option to go elsewhere to have your measurements done, fittings, and general alterations. The YABO team is not liable if the client decides to reach out to a third party for these services and are not satisfied with their work.