Yes, we assign a dedicated Support Engagement Manager to our customers and provide support & maintenance to the digital products after the product launch. Our team of design and development consultants remains available across different time zones to ensure their availability during your business hours. We agree on the support SLAs and address the issues/bugs basis the severity defined by the end-user. Escalation Matrix remains available to the end-users for any concerns that need escalation beyond the Support Engagement Manager.