Defects are the result of poor workmanship or an incorrect production process. Defects are also the result of tests performed by the inspector to verify the general requirements of a specific product type. For example, the loading capacity of a chair or the strength of the paint. Defects may also occur during special tests you ask us to perform.   The most frequent quality problems are:   Non-conformity of colors, materials, dimensions, functionality Dirtiness Poor finish Scratches Broken pieces Dangerousness: sharp edge, nail, resistance, electrical leak, etc.