A Mortgage Broking Assistant optimises and speeds up your workflow by handling your day-to-day, low-value tasks, so you can achieve a work-life balance while securing your career and business growth. A Mortgage Broking VA is responsible for: Collecting necessary information and documents form clients Maintaining client relationships via phone, email, or virtual meetings Conducting research to identify suitable lenders fit for your clients Organizing necessary documents from your clients including income statements, tax returns, or property details Following up with lenders to track loan progress Other tasks as agreed by the parties