Yes, there are three types, operational, analytical, and collaborative.
Operational CRMs use automation and data management to serve every aspect of your customer relation strategies. It streamlines customer relationship processes and applies them to the main business process. It helps businesses get leads, change customers into contacts, and offer the service needed to keep customers.
Businesses use this software because it invariably brings two concrete benefits: more sales and more loyal customers. Operational CRM applications include tools for every branch of a business and every role in an organization.
Analytical CRM helps businesses better understand customer data and interactions with your business. It is a great resource to turn vast amounts of data into useful information.
Collaborative CRM links a team and departments to share data and deliver a unified customer experience.