If you have lost traffic and ranking over the months you have been with this SEO company, you have your answer. Data in Google Search Console will show the true state of things. We do pre-campaign audits of our client’s websites and rankings to ensure our clients know what baseline is we start from, and this also empowers them to track progress going forward. Website rebuilds often result in loss of Google rankings if an amateur digital marketing company was hired, as SEO value is not migrated to the new website, which tragically removes lead generation from a website. Clients are often left with a new shiny website, and no business leads. We see this often.