i. If you are using a USB hub or docking station, try connecting it directly into your computer.ii. You can also try inserting the dongle into the USB extender cable that came with your product.iii. Please verify if you are connecting your dongle to a USB 3.0 (blue port) or USB 2.0 (black port). USB 3.0 ports tend to have a higher frequency of radio interference over USB 2.0. and may cause lagging.