You can report a power outage by calling 888-771-7772 or through the SmartHub mobile app. View current outages on the live outage map. On the website: Log in to your SmartHub account Click Report an Issue/Inquiry in the top right corner Select the Other Issues/General Inquiry button Choose your issue or inquiry from the drop-down menu Provide the information requested Select Submit. You can view the status of your request or inquiry on the website. On the app: Log in to your SmartHub account Select Contact Us Select your issue or inquiry from the menu Please provide the information requested Select Submit.