Rippletide offers 3 user roles, each with specific permissions:
Owner: Can view calls and deals of all workspace members. Can view all call analytics data and create training programs. Have full access to all workspace settings.
Manager: Can view calls and deals of all members of their team(s). Can view all call analytics and create training programs. Do not have access to certain workspace settings (billing and CRM integration).
Member: Can view calls and deals of all members of their team(s). Can view global or their own call analytics, but not that of other users. Do not have the ability to create training programs. Do not have access to workspace settings (billing, users, and CRM integration settings).
As an Owner, when you invite users to join your workspace, you have the ability to assign them a specific role. This allows you to control the level of access and permissions each user has within the workspace, ensuring that your team's workflow and security needs are met.