In some cases, we may show coverage for a provider that serves your census block but not your specific address. Because the FCC only requires providers to submit census block information, we can’t see the exact “border” of every provider within a service area. We collect address-level data from some Internet providers to help alleviate this problem.
If a provider is available very near your location (e.g. across the street) and you want to request service, they will usually charge a fee to “build” out to your address. In some cases, they will add you to a wait list and inform you when they’ve built out. In either case, the process is extremely long and we recommend looking at other providers in your area in the meantime.