Yes, you can customize permissions between admin users versus volunteer texter profiles. A texter profile is for users who don’t need access to the dashboard, billing information, creating new projects, editing current projects, replying freely, etc. For example, unless an admin specifies beforehand, texters will only see incoming replies from contacts to whom they sent the initial text. You can choose if they need to use a tap-then-send reply or if they can respond freely. You may also customize which permissions each admin user has access to.