If you have purchased a service and have not used it, you may be able to get a refund or credit. To get a refund or credit, you will need to contact the company that sold you the service and request one. The company may require proof that you have not used the service, so be sure to keep any receipts or other documentation. If the company agrees to provide a refund or credit, they will likely give you a form to fill out and return. Once the form is processed, you should receive your refund or credit within a few weeks.