We recommend opening your box as soon as you receive it.
We ask that any plant issues be reported with photos within 3 days of receiving the package.
Houseplants need to be unpacked immediately but most cacti and succulents can usually stay in their box for up to 7 days or so if you plan on giving them as a gift and want to hide them.
We are also happy to delay shipping for a later date so that you receive it just in time!