Ans:
Operations Management performs three major groups of activities that are deriving from its efficiency, quality and innovation.
Efficiency: Operations managers strive to use the organization's resources in the most efficient way possible, in order to reduce costs and increase profits.
Quality: Operations managers must ensure that the goods and services produced by the organization meet the required quality standards.
Innovation: Operations managers need to be innovative in order to continuously improve processes and find new ways to add value for customers.