We send weekly operational updates to our care teams to ensure they have the information they need to do their jobs safely. These updates provide information across a number of areas enabling our carers to be up to date on all practice, as well as sharing compliments, offering training, sharing best practice and inspiring acts of kindness.In addition, we have a carer guidance document that is updated and communicated when guidance from the UK Government changes so our care teams have access to the very latest information.