If the operator may be unable to carry out the activity, due to unforeseeable circumstances on which he has no influence (weather situation, strikes, etc.) he will first search for an alternative date. If a new date cannot be offered, you will receive a full refund of the paid deposit. The deposit will be refunded by CANCO. Please use the contact form or Email. If you have already paid the balance with the operator, he will reimburse this amount. No compensation payment will be made.