Tailored Care Management is designed for people who receive Medicaid and have been diagnosed with ·        an intellectual and/or developmental disability, or ·        severe and persistent mental illness, or ·        traumatic brain injury, or ·        substance use disorder. If you are on the NC Innovations Waiver, you are required to select an entity to provide this service or continue receiving Care Coordination from your LME/MCO. For all others, the service is optional.