Set up referenced refunds
Set up referenced refunds to let your customers return an online purchase to a physical store or their in-store purchase to your distribution center.
Referenced refunds offer simpler reconciliation and better fraud protection.
Note: To use referenced refunds, your back-end systems between online and in-store transactions must be synchronized in a way that the transaction information includes the PSP reference.
Tip: Find more on how to synchronize your back-end systems and set up referenced refunds.