Replacing the defrosting element in a Kenmore 363 9741713 refrigerator involves a series of steps to ensure the safe and effective functioning of the appliance. Here's a general overview of the process: 1. Safety Precautions: Before starting any repair work, ensure that the refrigerator is unplugged to prevent electrical shocks. Additionally, it's recommended to wear protective gear, such as gloves and safety glasses. 2. Access the Defrost Element: Open the freezer compartment and remove any items that might obstruct access to the defrost element. Locate the back panel or cover that shields the evaporator coils. This panel might need to be removed to access the defrost element. 3. Defrost Element Removal: Once you have access to the element, disconnect the wires connected to it. Some elements are held in place by screws, clips, or brackets. Carefully remove these attachments to free the defrost element. 4. Inspect and Test: Before proceeding with replacement, inspect the old defrost element for any signs of damage or malfunction. It's also a good idea to use a multimeter to test the element for continuity to confirm that it's indeed faulty. 5. Installation of New Element: Install the new defrost element in the same location as the old one. Secure it with the appropriate screws, clips, or brackets. Reconnect the wires, ensuring that they are properly connected and insulated. 6. Reassemble: Reattach the back panel or cover that you removed earlier to access the element. Make sure it's securely in place. 7. Plug In and Test: Plug the refrigerator back in and allow it to run. Monitor the unit over the next few hours to ensure that the defrost element is functioning correctly. Check for any abnormal temperature fluctuations or frost buildup. 8. Replenish and Organize: Once you're satisfied that the new defrost element is working as intended, you can return the items you removed from the freezer and refrigerator compartments. 9. Professional Help: If you're not comfortable performing this repair yourself or if you encounter any difficulties, it's advisable to seek the assistance of a qualified appliance repair technician. They have the expertise and tools to handle the task safely and effectively. Keep in mind that this is a general guide, and the specific steps might vary based on the design of your refrigerator model. Consult the appliance's user manual for model-specific instructions, or consider reaching out to the manufacturer's customer support for guidance. Additionally, if your refrigerator is still under warranty, tampering with it might void the warranty, so it's essential to consider this aspect as well.