The cooperation takes place in the so-called “open factoring procedure”: This means that your clients must be notified of the assignment of the receivable to JITpay. The notification is made by a remark on each invoice and by a disclosure letter sent by JITpay to the client. JITpay will only purchase receivables that are free from third-party rights and for which there is no prohibition of assignment. The transport order, the proof of delivery (POD) and the corresponding invoice document as an invoice or credit note for each transaction must always be uploaded to the portal. The invoice does not need to be uploaded if the invoice is created by JITpay. All documents are sent to the client via the portal. Important: You do not need to send these documents to the client again by email. Exception: Your client requires the original documents! Please obtain confirmation from your client that the original documents have been received and that they will pay the invoice amount into the JITpay account. Confirmation by e-mail is sufficient. For this, support@JITpay.eu must be inserted in CC of the e-mail. Please ensure that the submitted invoices always include the assignment note and the bank details of JITpay. If you create your invoice via JITpay, you must not create an additional invoice and send it to your client. Should the client create a credit note, this can also be uploaded. It is important that you do not create your own invoice for this process, as your client would not accept it. Credit notes can only be submitted if the client confirms to JITpay that they will pay the credit note amount to JITpay. Proof of the client’s intention to pay JITpay is required. Payment will be made within 24h-48h after verification and approval (portal status: “purchased”). In case of initial submissions and invoices with high amounts, JITpay will obtain additional confirmations from the client. The checking and approval process may therefore require a bit of time. You can view the status of your invoice at any time in your invoice centre in the JITpay portal. Subsequent changes to the bank details on invoices that have already been purchased by JITpay as well as requests in verbal or written form to your client not to pay the invoices to JITpay are not permitted and are prosecutable in the event of intent. If you accidentally receive a payment from your client for an invoice that you have sold to JITpay (so-called “direct payment”), you are obliged to inform JITpay and forward this money to JITpay immediately.