We apologize for the trouble you are experiencing with your order and hope to work with you to resolve this issue.Late ShipmentIf you ordered a Sunco product on Amazon, please contact Amazon Customer Service at 888-280-4331.If you ordered on our website, eBay, or other online marketplaces, please contact our Customer Service team so they can review your order and address your concerns about the shipping delay.Ordered Wrong ItemYou have up to 30 days to return an item you accidentally ordered.Wrong Item ReceivedWe apologize for shipping you the wrong item on your order. Please return the incorrect item after speaking with our helpful Customer Service team. Once your returned item is received and inspected, we will send you the replacement item.Please contact our Customer Service Team to begin the process of a return and refer to our Return Policy for complete details.