Collaboration software comes in three types:  Communication: The groupware is primarily focused on streamlining communication lines such as direct messages, chats, and client portals.  Conferencing: Either web or video conferencing allows for real-time collaboration where users or team members share a view of the page and discuss a given matter in the project. Coordination: Working coherently towards a shared goal either through workflow automation, shared calendars, and work schedules to ensure all team members are on the same page at every phase of the project.