Agencies can help clients in the healthcare industry get reviews from patients by providing an easy way for patients to leave reviews, asking for reviews, encouraging positive reviews, and addressing negative reviews.
They can leverage white label reputation management software, provide templates for follow-up emails or text messages to patients, and train healthcare staff on excellent customer service to increase positive reviews. Additionally, they can help mitigate any negative impact of bad reviews on the client's reputation by encouraging clinic staff to respond to reviews using industry best practices.