At Decor Your Door, we want you to be completely satisfied with your purchase. If for any reason you're not in love with your order, we offer a 100% money-back guarantee for defective or damaged products. Please let us know within 1 day of receiving your order if there's an issue with it. To initiate a return, please send us an email at contact@decor-your-door.com with your name, order number, and a brief explanation of the issue. We'll provide you with instructions on how to return the product and receive a refund. Please note that you're responsible for shipping the product back to us at your own expense. Once we receive the returned product, we'll issue a full refund for the amount of your original purchase. If your order is still in transit, please wait for it to arrive before initiating a return. Once it arrives, follow the same process to initiate a return. If you have any questions or concerns about our return policy, please don't hesitate to contact us. We're always here to help!