A digital platform is an indispensable part of e-commerce growth since more and more customers start shopping online. Digitizing your business makes your product or service available to a wide audience. It also reduces the effort needed to make your product more visible.
Besides, business outcomes heavily depend on customer experience. The digital transformation process aims to improve customer experience and make business-client interaction more effective. Using digital technologies, companies increase the productivity of their employees and optimize back-office operations.