We offer our clients a 100% satisfaction guarantee. Client satisfaction is our ultimate goal, and we strive for excellence on each and every order. We provide support for correcting any errors within seven (7) business days after the completion of your project. Additional revisions can be arranged on a per-project basis by contacting us. A refund may be issued upon the confirmation of both parties, and upon the clearance of all details related to the refund. Refunds are issued within five (5) business days of the request for refund. No refund is issued if the request for the refund was received after the files are delivered to the customer, or after the installation of the product on the customer’s server. A full refund will be considered based on the following reasons: The client’s order cannot be completed; The client’s request to cancel the order is received before the development is started; You will NOT be eligible for a refund if the project has been delivered on time and if the final project meets our quality standards. Any negligence or mistakes by 3rd parties or by the client itself when sending original files or using the final materials will not be a cause of refund.