If we receive your cancellation notice 30 days prior to any vent, the administrative processing fee is $100. There will be no refunds allowed after that date or for no-shows. You can cancel anytime prior to the event and a credit will be issued that can be used toward a future IDEA event. Credits issued will expire on December 31 of the following calendar year. We've made it easier to switch names on registrations at no charge. If you can't make it, you may send a colleague in your place by contacting Inspired Service at least 7 days prior to the event (switches are subject to a fee increase based on membership status). Contact Inspired Service for further assistance at (800) 999-4332, x7, or email at member@ideafit.com.