It may take 5-10 business days for us to get your package at the fulfillment center, inspect your return, process it into inventory, and complete your refund. Depending on your credit card company, it may take an additional 2-10 business days for the credit to post to your account. If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at support@cuffedup.com.