In rare circumstances, we may not have the exact plant you ordered. This may be because we didn’t get as many as we were promised or the specific plant is not at a level which we feel comfortable shipping. In these cases, we will substitute the plant with a similar plant of equal or greater value. If you would prefer a refund to a substitution, please write “no substitutions” in the Order Notes box of your shopping cart or email us at info@wetplants.com.