A VoIP phone service is a type of telecommunications service that uses the internet for different forms of communication like voice calls, fax, SMS, email, voice mail, and web conferencing (slightly different from having the software). This gives businesses the mobility and flexibility that legacy phone systems lack and helps them communicate and collaborate better.
The best VoIP phone service is the one that suits your business needs and is delivered by a VoIP solutions provider that you trust. This last part is important: From saving you thousands of dollars to streamlining your business operations, a VoIP provider should guide you every step of the way.