Yes, if you would like another individual (like an adult child or other family member) to have access to your portal, you can authorize a proxy account. Please contact the Patient Access Center via our online contact form or by calling 978.937.9700 to complete the necessary paperwork. If you would like to link your account with another patient, you can do that directly through the Healow app (for example, if a parent would like to link to their child’s account).