Any time you make a reservation with SpotHero, we send you a parking pass to the email address you provide. Your parking pass serves as your access pass to the facility, and it will have all the information you need for a smooth parking experience: date and time of reservation, the address, directions, map and photo, steps for redeeming your pass, and any other important details. You can also find the parking pass in “My Reservations” on the website and in the mobile app.