To withdraw from the purchase, please only use our Return formula. You can find it under this link. There you will find out how to proceed with the return and give us all the necessary information to handle your return as conveniently as possible.  Please do not send your HÄNG to our warehouse without being asked. After receipt of the undamaged goods and an inspection, we will refund you the full purchase amount using the payment method you used or send you an exchange product.