We use your information to provide you the products and services you request. We may also use your information, as permitted by law, including: to service and report on your account; offer you relevant information, products, or services; and enhance our products and services. These activities may be performed by us or a service provider acting on our behalf.
Offer you products and services. We may use your information to contact you about products and services offered by us or another H&R Block company. H&R Block companies are those related to us by common ownership or control. This may include delivery of newsletters or publications. We may also use aggregated information to offer our products and services.
Geo-Location Uses. We may use your location to provide you a list of nearby H&R Block offices, assess the level of interest in our services in a particular area, and enhance the services we are providing you and other clients. You may at any time revoke our collection of this information by turning this off at the device level and not using our office locator.
Mobile Devices. Subject to your control, our mobile services may request permission to dial a phone number, access your camera or photo library, access the internet, access your calendar, send you push notifications, wake/lock your mobile device, or authorize in-app purchases.
MyBlock℠ Account. We may use your information to set up an online account or authenticate your identity when you request certain services from us. We may use your email address as your online username. When you add documents to your MyBlock account, H&R Block might access them to assist you with tax preparation or enhance its services. We may retain your MyBlock documents as allowed or required by law.
Security Enhancements. We may use your information to improve the security of our services, protect your identity, and protect your information.
Unique Identifiers. We may assign you a unique identifier when you use our services. This unique identifier allows us to match information collected through our other various products and services. Generally, we use this information to help us better understand your use of our products and services and to customize your experience and better serve you.
Calculators and Tools. When you use our calculators and other tools, we may collect non-identifiable data, such as the number of people that use a certain tool. We may also set cookies or clear gifs based upon your use, so you do not have to re-enter your information in a later visit and to help us customize offers and tools to your particular interests. For our calculators and other tools that require registration or ask for your contact information, we may contact you directly with relevant services and offers.
Send a Friend Program. If you choose to use one of our referral services, we may ask for your friend’s name and contact information, including email address. Depending on the particular referral service, we may contact your friend inviting him or her to visit our website, come in for tax preparation, sign up for bookkeeping services, or take our income tax training course. We do not store or use this information except as part of our referral programs. You can visit our Send a Friend website to view full program rules. Your friend may contact us by clicking here to request that we remove your friend’s information from our systems. If you are a California resident, please see the California Notice of Financial Incentive of this privacy notice.
Automated Decision Making. We do not use automated decision making with respect to your information.