To download a new envelope message or logo on to your franking machine, simply follow the below instructions. 1. From the home screen, click on “SendPro Apps”. 2. Click on the Rates and Updates button. 3. The franking machine will now connect to the server to download the logo. This may take a few minutes. 4. Once the update is complete go back to the home screen. 5. Select “Envelope Printing” option. 6. Click the add graphic function located on the image of the franked impression. 7. Your new message/logo will appear here if it has successfully downloaded. If you need further assistance, please contact us.