With insurance claims, providers need to establish the facts of what happened before they can make a decision on the outcome. If your claim is disputed then this can slow things down.
Evidence is a key part of helping insurers establish facts, so the more that you can provide, the smoother and more efficient the process is likely to be. Examples of paperwork that you might need to keep to hand, include:
• Police reports
• Witness statements
• Receipts or valuations
• Correspondence between you and your insurer
• Any reports compiled by experts (such as a surveyor)