On GoPro’s website, they have a Support page that allows users to ask any questions that they may have about their products. One user asked a very intriguing question and brought up if GoPro would replace defective or damaged accessories. Whether this is a faulty latch or even a battery that is not holding a charge. Jeff, the GoPro Community Manager, provided some insight on this question and if this should ever arise for you, this could be helpful information for you.
Jeff stated that if you have any concerns over damage and defectiveness, you can reach out to the GoPro Support team and they will assist you in troubleshooting the issues you are having. If nothing else, this gives you peace of mind knowing that GoPro is truly on your side and will do everything in their power to assist you.