Segments AI uses metrics across all the data in your account, including integrations, custom API events, and predictive analytics to build the segments you want. For example, you could input “I want to create a segment of customers who have opened a support ticket, placed an order over the last 30 days, and who have a predicted CLV of $500” and AI will pull in all those relevant metrics to create the segment. For more information on Segments AI, check out our Help Center.