According to regulations, if a patient is on a long-term prescription, they must have a consultation every six to 12 months depending on the state and medication. These “medication renewal visits” often do not need to occur at the clinic, which can otherwise be frustrating for patients, who just want to renew a prescription that is working for them.
Instead, the patient can request their prescription refill visit as a telehealth visit. This way, they can save the commute during working hours and skip sitting in the waiting room.
To request a prescription renewal, patients need to fill in a clinical questionnaire, which is customized for prescription refill visits and submit images of their skin condition for your visual examination. You can review this request when there is an opening in your schedule for example due to a no-show, and if everything seems okay, you can renew the prescription. In some cases, you may deem it necessary for the patient to come to the clinic before renewing the prescription.