If you had emergency auto repairs performed outside normal business hours and did not receive prior authorization:
Contact American Auto Shield no later than the 1st business day after emergency repairs are performed.
Emergency repairs must meet the following criteria:
The need for repair is immediate and the administrator’s office is closed
The mechanical breakdown or failure must prevent you from safely operating your vehicle
The mechanical breakdown or failure must be covered by your contract
The total cost of the repair and/or replacement must not exceed $250