If there is any damage to your order, we promise to have it fixed or replaced, ASAP!Please be sure to email or call us right away.  To speed the process, please send any pictures you can, and be as descriptive as possible in your message.  If the packaging appears damaged, please be sure to include that in your pictures and description, as well.Bottom line - we stand by all of our products and manufacturers, and we will take great care of you!