Email statement are sent within the same working day from the date of request. Physical statement are delivered within 7 working days from the date of request. Please make sure Email ID and Communication address registered with the Bank are updated with your latest details. You can place a new request for statement by Email or Post in following ways:On WhatsApp: You can easily request for a statement on WhatsApp: 1. Register by clicking on https://kotak.com/wa from mobile browser. It will directly open Kotak Bank's  WhatsApp Chat screen. OR Give us a Missed call on 9718566655 from your registered mobile number to get started. You will immediately receive a welcome message and all services related details on WhatsApp from Kotak Bank's official number 022 66006022. 2. Type STMT. 3. Enter the last 4 digit of your account number. On Mobile Banking: 1. Go to Banking 2. Account Statement 3. Select the duration and the mode (Email/Post) On Net Banking: 1. Go to Banking 2. Service Request --> New Service Request 3. Select Account Statement 4. Select the duration and the mode (Email/Post)