Courier Riders are instructed to call or drop a text before making any delivery attempt, however, in case of any failed attempt, please try calling back the courier company for quick delivery. In case you failed to connect, the courier company informs us via email. We will try to contact you again to solve the matter. Eventually, orders make their way back to us if there is no response from the buyer's end. In case the Buyer seems inappropriate, we ban the buyer from our database, hence no more services for banned customers.