In the event of a moderate to severe automobile incident in which a child’s car seat, whether occupied or unoccupied   at the time of the incident, is involved, it is the recommendation of both KidsEmbrace and NHTSA that the car seat be replaced immediately, as an automobile accident can cause unseen damage
In order to replace your KidsEmbrace car seat you should file a claim with your vehicle insurance provider. You can contact KidsEmbrace for a letter outlining our recommendations for your insurance company. Please see our “support” tab on our website: www.kidsembrace.com