This could be for several reasons - You’re not responding quickly enough to job offers – Keep an eye out for job notifications and respond as soon as possible. There could be a lot of Heroes in your area – Keep responding to job notifications and you’ll be allocated to a customer soon. If you’ve recently been assigned a Local Heroes job you may have to wait a while to take another - To make things fair, we give priority to Heroes who have already said they are available and have been waiting a while to be assigned a job.