We recently switched the service that sends the email after you purchase with links to download your resource. If your link isn't working, please reach out and we can send you a new link. support@socialemotionalworkshop.com. You have two other options: 1. Go to your order status page that was linked in your order confirmation email and find a link to download there. 2. Login to your customer account using the email you used to purchase and download links are there, as well.