Once Brutus Monroe receives a package back, an attempt will be made to contact you. The customer will responsible for paying to reship the item. If we don't hear from you by 30 days after the return, the items will be returned to Brutus Monroe inventory and forfeited by original purchaser. Shipping and handling will be not be returned, a processing fee of 20% of the purchase price will be retained, and a virtual gift card will be issued to the customer as a refund. If the customer contacts Brutus Monroe after 30 days, items that are available can be offered for repurchase, but at the current cost, not the pervious rate.