The skills of a key holder may include:
Trustworthiness: As key holders, they must be trustworthy and reliable, as they are responsible for the security of the establishment and the safety of the staff and customers.
Communication skills: They should have excellent communication skills to effectively communicate with staff, customers, and management.
Problem-solving skills: A key holder should have strong problem-solving skills to address issues that arise during their shift, such as equipment malfunctions or customer complaints.
Attention to detail: They should have strong attention to detail to ensure that all opening and closing procedures are followed accurately.
Time management skills: They should have strong time management skills to ensure that all tasks are completed within the allotted time frame.
Customer service skills: A key holder should have excellent customer service skills to provide a positive experience for customers.
Overall, a key holder plays a critical role in the smooth and secure operation of a business establishment. They must possess a combination of technical and personal skills, including trustworthiness, communication skills, problem-solving skills, attention to detail, time management skills, and customer service skills, to be successful in this role.