You will receive an order confirmation by email as soon as we have received your order. This message confirms that your order has been successfully placed in our online shop.  You can check and edit the status of your order from the My Orders page in your customer account. Here is a list of all the statuses we report on the site and what they mean: shipping status Meaning Your order has been received and is being processed Your order has entered our system and will be processed as quickly as possible. Your order has been paid & is ready for picking A payment receipt has been received for your order and it is now ready for picking at the warehouse.  Your order is being picked Your order is currently being picked and packed by a colleague.  Your order has been partially shipped Your order has been partially dispatched, as requested.  Your order has been sent  Your order has been handed over to the shipping service provider.  Your order has been cancelled Your order may have been canceled for various reasons. You will receive an email explaining why your order was cancelled. Please contact us via our contact form . Something seems to have gone wrong. Please contact us via our contact form .