The landline is active only during the Foundation’s opening hours, i.e. from Tuesday to Thursday from 4:00 p.m. to 8:00 p.m. The telephone is operated by first contact volunteers on duty, but if an unannounced person in a crisis situation, who urgently needs help comes to the Foundation during the duty, the telephone may remain unanswered. In such a situation, we recommend recording a message on the answering machine (it turns on after several rings), sending an email – you can enter your number in it, then we will call you back – or make a call. E-mail is checked regularly.