After calling Medicare Customer Service at 1-800-633-4227, you can find the answer to many common questions by using number or voice prompts.
For claim status, press 1 or say “claims.” For questions or to pay premiums, press 2 or say “premium payments.” For questions about preventive exams, press 3 or say “preventive exams.” For questions about deductibles, press 4 or say “deductibles.” For coverage and benefits questions, press 5 or say “coverage and benefits.” For everything else, press 6 or say “something else” or “agent.”