Most of our products are shipped on pallets, given the weight and bulk. We use specialized couriers to make deliveries at street level, on public, paved and flat roads. Depending on the size of your order and the entrusting carrier of your order, you may receive phone contact before delivery.
In case you are contacted by phone by the courier, you will be informed about the delivery availability to arrange day and time slot (morning/afternoon). In the event that you are not contacted by phone, the courier will make an initial delivery attempt and, if you are absent, will leave a notice to report the changeover, contacting you later to schedule an appointment.