- Your account may be frozen or suspended because:
- You may already have a Coral account. (If you have had a Coral account before, but are unsure of the details, please contact our Customer Services team for assistance).
- You haven't yet passed their verification checks. (They have to do these before they can let you gamble with Coral, as it is a term of their gambling licence.)
- Coral may be awaiting requested documents from you to verify your account.
- You have made too many incorrect attempts to access your account. Please contact their Customer Services team to unblock your account in this instance.
- They may be waiting for a response from you, please check your email (including your Spam folders) for any correspondence from Coral.