We do have a very customer friendly refund and return policy, and each and every customer can qualify for a refund if he or she doesn't get the final version of their orders on time. We have been working in this custom-writing industry for more than 15 and a half years, and sometimes it can be very hard for us to submit the final version on the promised deadline. You can also request for a refund if you think we have not followed your instructions properly or there is any kind of Plagiarism in our delivered work. All you have to do is provide us a genuine proof of plagiarism, and we will happily give you a refund according to the scenario.