No, you are not required to pick up your mail or parcel packages at a specific location. You can have your documents and packages shipped directly to your choice of address for an additional charge or store mail items free for 30 days and packages free for 10 days. After that, additional physical mail storage fees will automatically apply. You may also shred mail that you don't wish to have shipped or stored. Automate this and other decisions directly in your account to operate more efficiently than ever. Please see our detailed pricing page for more information.