Therapists and healthcare providers can show transparency of care by:
Walking a patient through their particular diagnosis to show how this issue with their muscles, joints, or bones causes these specific complaints;
Determining the intrinsic motivation of their patients, and showing patients how their exercises and complete therapeutic program contributes towards their personal patient goal;
Explaining the science of how the exercises work and why they’re helpful for a specific patient complaint -- not just how to physically do the exercise and expect compliance; and
Offering additional resources and research to support the therapist’s overall approach and rationale for a patient’s unique course of treatment.
While some forms of transparency will take more resources and time than others, you can get started on making your care more “transparent” today by:
Including research and articles on your practice website that show how your practice’s approach is safe and effective;
Taking the time to talk about what brings patients into your clinic during intake -- not just stopping at a doctor’s referral;
Customizing HEPs and between-appointment home assignments for each patient to show the desired modifications and areas of focus that generic exercises can’t; and
Making yourself available through private, secure channels for any patient concerns or questions.