Some situations require that we decline to work with certain people from time to time. Those reasons may include, but are not limited to: If you have any doubt, please contact us to discuss your situation before booking. If during your first appointment it is determined that we will not be able to accept you as a new client, your payment will be refunded in full and subsequent sessions canceled. Unfortunately, we must reserve the right to refuse or discontinue service at any time, at our sole discretion.