The short answer is yes — transactional emails are not subject to the same requirements as commercial emails. The CAN-SPAM Act defines three different types of email content:
1. Commercial content (ie content promotes a product or service)
2. Transactional or relationship content (ie content that provides information about a recent event or transaction)
3. Other content (content that is not commercial or transactional)
An email is considered transactional if its primary purpose is transactional or relationship-related and does not include any commercial content. These