Listings submitted for promotion are checked by eBay, and this takes time. After they have been successfully verified the status will move from Pending to Active. But if your offers are stuck for a long time, contact eBay to find out why.
Promotions may be rejected if the seller is not classed as “Above Standard” or “Top Rated seller”. This should be made clear before submitting the promotion, but if your performance falls below standard soon after setting up your offer then this could prevent it from being approved.
This post was by Chris Cook, Customer Success Specialist at Optiseller.
Optiseller offers a range of tools to help online retailers optimize their data, maximize sales, enhance customer experience, and ensure compliance with marketplace policies. It captures, analyzes and reviews data that flows through marketplaces, to help 50,000 users around the world make informed decisions and grow their sales.
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