You may, but if your product is within the manufacturer’s warranty, you have to take it to a Flextool Service Agent to have the product assessed, and if there is a manufacturing fault or defect get it repaired free of charge. You can take it to a different agent/service however you won’t be automatically eligible for a free repair or replacement. If your product is outside of the manufacturer’s warranty period, you can take it to any agent and pay for the applicable cost. Refer to the product warranty document for further details.