We want to keep you informed about our shipping process to ensure a smooth experience with your orders. Please take note of the following updates:
Shipping Status: Your orders will be processed and shipped based on their respective situations and availability. Rest assured, we are working diligently to fulfill your requests in a timely manner.
Shipment Notifications: In the event of any unforeseen issues or delays with your order's shipment, we will promptly notify you via email. These notifications will provide you with the necessary information to stay updated on the status of your package.
Action Required for Abnormal Shipments: For orders that encounter abnormal shipment situations, we kindly request your attention and collaboration. If you receive an email notification from us regarding such a situation, please ensure to promptly reply to the email. By doing so, you will help us to resolve any issues efficiently and ensure a successful delivery.
Please note that if we do not receive your email response for abnormally shipped orders, we will retain your order for a period of up to 30 days. We highly recommend actively monitoring your email inbox to avoid any inconvenience and ensure a seamless delivery process.
If you have any questions or require further assistance, our customer support team is ready to assist you. We appreciate your understanding and cooperation throughout this process.
Thank you for choosing our services.