Bonsai Bar is more than happy to provide a discount code for the full value of you ticket that will never expire and can be used at any of our upcoming events with an equal value and available space! We really want to bonsai with you, but we understand things happen and we will happily process refunds up to 48 hours before an event. Requests less than 48 hours in advance may only be processed as a coupon code of equal value.