Common reasons why you may receive a partial delivery:
1. We have shipped your items with a single courier, but some items have fallen behind in transit.
2. We have shipped your items from different warehouses.
3. We have shipped your items with multiple couriers due to the couriers package weight and size limitations for your postcode.
Usually the remaining items will catch up within a few days. Please keep an eye on your assigned tracking numbers for a further update when out for delivery.
If your estimated delivery window has been exceeded, please reach out to our customer support team: support@bedzy.com.au and include your name, order number, and description / tracking information of what item is missing.
We thank you for your continued support, patience and understanding during our busiest time of the year.