I)The Salesforce Customer Success Platform includes an intelligence layer, Einstein, which learns from all of the information in the platform's data layer. II)Salesforce sells a stand-alone AI product that banks can integrate with the Customer Success Platform. III)Salesforce offers discounts for customers who use AI providers that address specific use cases. IV)Salesforce provides workshops for companies interested in using AI. [bg_collapse view="button-orange" color="#4a4949" expand_text="Show Answers" collapse_text="Close Answer" ] I)The Salesforce Customer Success Platform includes an intelligence layer, Einstein, which learns from all of the information in the platform's data layer. [/bg_collapse]