\\u003cp\\u003eMistakes happen! Please submit a payment inquiry so an attempt may be made to contact the company on your behalf and request assistance.\\u003c/p\\u003e\
\\u003cp\\u003eTo send a payment inquiry, select \\u0026ldquo;Activity\\u0026rdquo; within online bill pay. Click on the applicable payment to see more details, then click \\u0026ldquo;Payment Inquiry\\u0026rdquo; at the bottom of the section. Complete the required fields and submit your inquiry.\\u003c/p\\u003e\
\\u003cp\\u003eIf the payment is pending and has not been sent, you can cancel the payment and set up a new payment to the correct \\u003ca class=\\"glossary-term\\" href=\\"/education/glossary/payee/\\"\\u003epayee\\u003c/a\\u003e.\\u003c/p\\u003e