You can review and approve or decline invoices in the MyIntegra portal in a few simple steps.
1. Login in to the MyIntegra portal. Click ‘My Approvals’ in the main menu.
2. Then you will see a list of support invoices related to your NDIS plan that are awaiting your review. Click on the “Invoice Number” for the invoice you would like to approve.
3. Review the invoice details and then click on the “Approve/Decline Invoice Line Items” button. Then confirm how you would like to proceed with this invoice. You have the option to Approve Entire Invoice, Decline Entire Invoice or Decline Individual Invoice Line Items.
4. To approve the invoice select the option in the drop down to “Approve Entire Invoice”. Click Next and then click Finish to confirm. You can view the status of this invoice at any time via the Invoices page.
5. To decline an invoice. You have the option to decline a specific section of the invoice or the entire invoice. To decline the entire invoice. When declining an invoice be sure to include a reason in the text box provided, i.e. service was for 30 minutes not 60 minutes. Click Next and then click Finish to confirm.
Click here to watch a video tutorial.