This kind of long-distance business relationship market stands on 3 main pillars - Commitment communication and Trust. Before software development outsourcing, do your research on the offshore software development firm and find out whether the firm you are hiring has a really strong percentage of repeat clients or not. If they do, it means that they are trustworthy and they stick by whatever they commit and that’s why customers keep on coming back with further projects. Take references and speak directly to the clients who are partnering with the company for the longest time. Btw, 94% of clients who tried BinaryFolks in the first place, made us their permanent development partner. Before you build significant trust, make sure that you pay only for what you get. The most efficient way is to divide the project into milestones and that you as a client have full visibility about the progress and health of the project and there is no negative surprise during project delivery.