You can add SafeTrip at the counter when you pick up your vehicle. It can also be added online prior to your rental through your account on your order details page. You can look up your order or sign in to your account here. If you already declined at the time of dispatch you must return to the U-Haul location you rented your vehicle within 30 minutes of pickup to request it to be added to your reservation. If you do not return within 30 minutes you cannot have SafeTrip coverage added to your reservation.