Refunds will be processed within 2 working days of receiving a cancellation request or fault report and will be issued using the original payment method. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 2 business days of our confirmation of the refund. Please contact the card provider for information about when the credit will be posted to your account. If you paid by PayPal, refunds will be sent to the PayPal account you chose within 2 business days of our confirmation of the refund. Please contact PayPal for information about when the refund will be posted to your account.