Don't worry! If you're not there to receive your package, the delivery person will usually try to contact you by phone or leave a notice. If they can't reach you, our customer service team will send you reminders. They'll make three delivery attempts. If the delivery person can't deliver your order after three tries, they'll send it back to us. This means your order will be canceled, and we'll refund your money to the original payment method within 14 business days.