You may return purchases made from our website within 60 days of receipt of your order.
Shipping & handling charges are non-refundable.
We apologize as we do not offer an exchange program for online orders. Follow the return instructions below, then place a new order for the desired items from BeallsFlorida.com, bealls.com or homecentric.com. The new order may include shipping and handling charges.
If you received a damaged, defective or incorrect item: Contact a Guest Services Associate through Live Chat at help.bealls.com Email Guest Services at GuestServices@bealls.com
Call Guest Services at 800-569-9038 during supported business hours (Monday-Saturday 9am-6pm and Sunday 10am-5pm EST.
Provide your order number and item SKU number from the original bealls Order Acknowledgement email or packing slip.
In certain cases, we may ask for a picture of the damaged/defective item or packaging to determine next steps and/or to improve our processes.
We ask that you do not incur costs to reship defective or damaged items back to bealls prior to receiving further instructions from Guest Service.