As soon as your return has been received, you will receive a confirmation by e-mail. After checking the return the corresponding amount will be refunded - according to the payment method chosen by you. After successful reimbursement, you will receive information by e-mail. Please note that processing and refunds can take up to 14 days.
Payment: The credit will be refunded to the bank account used for the payment. It can take up to 5 business days before the credit is available on the account.
Immediate transfer: The credit note is reimbursed to the bank account used for the payment. It can take up to 5 business days before the credit is available on the account.
Credit card: The credit card is rebooked to the credit card account charged to the payment. The rebooking is available on the next credit card bill. The reimbursement is dependent on the respective credit institutions.
PayPal: The credit is credited to the PayPal account used for payment. Whether the amount deposited on the PayPal account as a credit balance or is backed up to your bank account depends on the individual settings of your PayPal account.
Gift voucher: The refund will be paid as credit to your LANIUS customer account or in the form of a new coupon code adapted to the return amount. A cash payment of the credit is unfortunately not possible.