If you booked directly through Hotel Casa, you can cancel within 24 hours of making the reservation. After 24 hours, the ability to cancel depends on your rate type.
If you have a "NONREF" rate, it cannot be canceled without a charge after 24 hours.
If you have a "BAR" rate, you can cancel or change your reservation up to 24 hours before the official check-in time (which is 3:00 PM). You can do this via the link in your confirmation email or by contacting us at reservations@hotelcasa.nl.
If you didn't book directly through Hotel Casa, please check the cancellation policy of the organization where you made your booking.