For the safety of all our customers, no return will be accepted on certified climbing gear. It’s the customers responsibility to buy the right size, product and color. If you need guidance in choosing your size for exemple, please send us an email at info@verticallstore.com. Our knowledgeable team will do it’s best to guide you in the right direction.
The products that are excluded from thereturn policyare any products with a certification or rating or load strength: harness, slings, ropes, helmets, camming devices, nuts, carabiners, quickdraws, belay devices, pulleys, bolts, aid gear, etc.