You must pick up your order at your selected pick up time and location. We DO NOT OFFER REFUNDS for missed pickups.
If you miss your pick up and can’t get to another one on the same day, as a ONE-TIME courtesy, please do the following:
Email ketocakesutah@gmail.com the same day as your missed pickup (Please NO PHONE CALLS for missed pickups)
List your name and your order number.Pick up your order at our bakery in Kaysville on the next business day.  590 N Kays Drive #112, Kaysville, UT 84037Your order is not guaranteed unless you have emailed us.