Please make sure to triple check your mailing address prior to submitting your order. Check your invoice after submitting your order and make sure it is complete and not missing any information. We will not be able to retrieve, refund, or help you if your pack is sent to an incorrect address or incomplete address. If you live in a condo and you forget to include your unit #, then Canada Post will not deliver your package. We will not take responsibility for your error. We use a printer to print all addresses as exactly provided by the client to prevent any chances of human error on our side.  PG Anabolics uses a fictional return address. Therefore, in a scenario where a client’s pack receives a “Return to Sender” label, whether due to an incorrect/incomplete address or any other issue related to your property/residence, it will not be returned to us and will be deemed as lost. As per our terms of use and policy, we are not responsible for any problems pertaining to your address in any regard. Again –  please make sure to check your address before submitting your order! This is a strict policy and we will not make any exceptions.