Very important question! Security barriers are life safety equipment that should be installed by a contractor with at least 5 installations of similar equipment already completed. Every site is different and barrier manufacturers may not be able to anticipate challenges that will occur if you use their barrier. Manufacturers generally have one location and a few technicians that provide support worldwide. At any given moment, barrier manufacturers have a difficult time responding quickly to service issues. Barrier manufacturers provide commissioning support which you pay for by the daily rate typically. Barrier installations are complex and issues come up during the layout, off-loading, assembly, excavation, installation, rebar installation, conduit installation, concrete pour, assembly and other stages along the way. Sloan provides services from the off-loading of equipment through installation and commissioning and can take care of any issues that occur along the way. Learn more