While we strive for timely deliveries, carrier-related shipping delays, that are beyond our control, may occur. We share your concerns and frustration when there are shipping delays.- Shipping delays are less common with upgraded shipping options as we may use different carriers for different shipping options. -Due to carrier policies, we require approximately 5-10 business days to trace the package with the carrier. after it is brought to our attention. Once the tracing period is completed, we can take further action. If the package is not located within 15 business days, we will proceed with shipping a replacement to you.We encourage you to reach out to the carrier for real-time updates using the tracking number provided. Additionally, you can contact our customer support for any other questions you may have.If your order experienced a delivery issue please contact our customer support via the contact us page. We are committed to ensuring customer satisfaction and will review each case individually.