Correcting incorrect citations for your business can be a time-consuming and sometimes frustrating process, but it's an important step in ensuring that your business's online information is accurate and consistent across all platforms. Here's a step-by-step process for manually claiming and correcting incorrect citations:
1. Conduct a citation audit: Use a citation tool or service to identify any incorrect or inconsistent citations for your business. This will give you a list of citations that need to be updated or corrected.
2. Create a list of the incorrect citations: Once you've identified the incorrect citations, create a list that includes the name of the directory or platform, the URL of the listing, and the incorrect information that needs to be corrected.
3. Manually claim the incorrect citations: Go to each directory or platform and manually claim the listing for your business. This will usually involve creating an account or logging in to an existing account, and then searching for your business's name to find the listing.
4. Request corrections: Once you have claimed the listing, look for an option to request corrections or updates to the information. This may be called "edit listing" or "update information," and may require you to provide proof of your business's correct information, such as a business license or website.
5. Follow up: After you have requested corrections, follow up with the directory or platform to ensure that the changes have been made. This may involve waiting for the changes to be approved, or reaching out to customer service to inquire about the status of the corrections.
Repeat the process for all incorrect citations: Repeat this process for all incorrect citations identified in your audit, until all listings are updated and accurate.
At PDM, we understand that manually correcting incorrect citations can be a time-consuming and complex process. That's why we offer a citation management service that handles the entire process for you, from identifying and auditing your citations to manually claiming and correcting them. Our team of experts has the experience and expertise to ensure that your business's online information is accurate and consistent across all platforms, saving you time and effort and allowing you to focus on running your business