Reset your router by using a small object to hold in the reset button on the back of the device. 2. Hold the reset button for about 2-5 seconds and release it to restart the device. Don’t hold the button for more than 15 seconds if you want to reset it. 3. Should you want to perform a factory reset on your device, hold the button for more than 15 seconds. This will restore all the default factory settings. 4. Wait 2 minutes to allow your router to complete restart before moving on to the next step. 5. Look for the network name (SSID) on your WiFi-enabled device. 6. Connect to the network and open your web browser. 7. If you can connect to the Internet or if your browser is redirected to the following screen, then your service is running correctly.