To request an exchange/return, please click here. Item is eligible for a return/exchange request only once. Reverse pickups are either arranged by us or the customer will have to ship the parcel to us at the following address: Fabnuma TC-1102, Breeze Towers, Eldeco City, IIM Road, Lucknow – 226013, India Contact: 7786-967496 Once we receive it, it will undergo a thorough quality inspection and if it passes through, we will process your request. For more information, please refer to our return & exchange policy.