It might caused by several reasons. Firstly, ensure your TV is compatible with Disney Plus. Verify if your TV supports the Disney Plus app or if you can access it through a streaming device like Roku or Chromecast. Additionally, check your internet connection; a stable network is crucial. Update your TV's software and the Disney Plus app if available. Clear caches or reinstall the app. Lastly, verify your Disney Plus account status and subscription. Troubleshoot step-by-step to resolve connection problems and enjoy seamless Disney Plus streaming on your TV.