Cashless and reimbursement are two different ways to settle a claim:
A) Cashless claim is a claim where we pay the agreed claim amount (subject to approval) directly to the hospital. You need not pay the hospital for the claim amount. You need to inform us about the procedure or treatment and send us all the related paperwork.
B) Reimbursement claim is a claim where you settle the bill with the hospital and then send us the relevant documents. We will reimburse you for the agreed claim amount as per the policy terms and conditions.