We’ll back up your website files and databases to the Amazon S3 cloud platform. Storing backups using a separate hosting provider helps to reduce your risk. We take daily differential and weekly full backups, and all backups are maintained for 60 days so we can roll back to previous versions should the need arise. Your whole site will also have snapshot backups at the hosting company.
If there’s ever a problem with your server, our robust disaster recovery process means we can provide and configure a new server very quickly, so any downtime will be limited.
Our servers are proactively monitored in real-time using a variety of tools. In the unlikely event of a problem, our development team is ready to jump in and resolve the issues.