We hope you love the skincare we’ve formulated for you, but if for any reason you’re not completely satisfied, please let us know. Send any concerns or questions you may have within 30 days to care@cultivateapothecary.com, and we’ll work with you to ensure your satisfaction, either through a consultation, exchange, credit, or refund. If you ultimately decide to exchange or return your product, please contact us at care@cultivateapothecary.com, and we will issue a free exchange or a refund to your original payment method, minus a $10 restocking fee. *International shipping charges, customs fees, or taxes are not eligible for refund.