No. If you choose the Try Before You Buy program, your order will no longer be eligible for our regular 30-Day Return Policy. Your return window will be replaced with the 3-day return window associated with TBYB orders.
Please read our criteria before returning TBYB orders:
If you decide that RinseKit is not for you, that’s okay! You can initiate a return within the 3 day Try period through your order portal. To ensure that you receive your $50 deposit back or are not charged a restocking fee, we ask that the following steps are taken, and requirements are met:
Note: We are unable to provide shipping box(es) to you, you are responsible for supplying a box to ship your unit back to us. We strongly encourage keeping the box your unit comes in for the duration of the Try period.
Please remove ALL WATER from your unit, additionally the exterior of the unit should be dry to the touch completely empty prior to shipping.
The unit must arrive back to us with ALL accessories and components intact (including charging cords and any mounts).
The unit must arrive in working, resalable condition.
There is no visible sun damage, dirt, or scuff marks.
RinseKit is not able to refund any expedited shipping fees associated Try Before You Buy orders. It is up to the customer if they choose to select an expedited ship method and they will take responsibility for those shipping fees.