If you haven't received an order confirmation email, it is likely the result of one or two things:Your order was never actually placed and processed.You have entered an incorrect email address with your orderIf you are certain that the email address linked to your order is correct, please check the spam folder in your mailing client for your order confirmation. In the event that you still cannot locate an order confirmation, please email or call our customer service department:Email: customersupport@kitchygadgets.comPhone: (650) 383-7254‬