We will always do our very best to be right on time. Obviously, we have no control over the traffic patterns at any one time of the day. Being that our place of departure may vary from day to day, travel times may vary slightly. Plus, there will be heavier traffic at certain times of the day. We do our very best to be within a 15 minute window of your scheduled time slot. We will typically call or text you when we are on the way to your home/ office so that you can be ready for us.