Shoot us an email at support@surebasics.com (within 90 days of your purchase.) In the email, include your order number and the reason for return You will receive a return authorization number Following this, you can ship the item to
Sure Basics Inc
5520 Arbor Club Way, Suite 8
Boca Raton, FL 33433
USA
Please make sure the item is unused and in the original packaging, with all hand tags, accessories, instruction guides and labels included.
P.S. - We are a small, family-run business, making products we believe in for parents around the world. Though we wish we could, we are currently unable to provide free return shipping for our wonderful customers.