We have introduced new flexibility for ticket holders in light of COVID. Previously any ticket changes within three weeks wouldn't be possible.
If you need to change you ticket due to a positive Covid result, then we have a £7.50 per ticket change fee, where you can then select a new date and time to join us. We have this in place to help customers who may require a last minute change in circumstances such as Covid. We absorb the remainder of the loss and the empty space. Changes can be made up to 3 days before a booking takes place. No changes are possible after this time.
Guest are also welcome to pass tickets onto a friend or colleague who would like to attend in your place, and a name change isn't required. All bookings are non-refundable.
To make a change, please click on one of the below links to proceed:
London South Ticket Changes
London East Ticket Changes
Birmingham Ticket Changes