At Evo Glow, we offer a 90-day no-questions-asked return policy, so you can shop with confidence. Here’s how it works:
- Product Condition: To be eligible for a return, the product must be in resalable condition with its original packaging. This ensures both you and other customers receive products of the highest quality.
- Initiating a Return: To start a return, simply fill out the return form available on our website. Once your return is approved, we’ll send you a free return label via email. Please ensure the product is securely packaged in its original packaging.
- Important: Returns without Evo Glow’s approval or without a provided return label will not be accepted. Please follow the correct procedure to ensure a smooth return process.
- Defective or Damaged Products: If you receive a defective or damaged product, fill out the appropriate form on our website. We’ll be happy to send you a replacement. Notify us of any defects or damage as soon as possible. If a damaged item is returned without prior notification, we won't be able to process the return.
- International Returns: Our free return label is currently available only for customers in the US.
We value your satisfaction and aim to provide a hassle-free return experience. If you have any further questions or need assistance, please reach out to our dedicated customer support team.