If your vehicle is damaged or stolen and you need to make a car insurance claim with The Personal, there are a few steps to follow: The Personal's phone number for car insurance claims: 1-888-785-5502     File through the app: Claims can be filed anytime by using the online form or the mobile app.   Hours of availability: 24 hours a day, 7 days a week. If you file a claim online, you can book an appointment with a body shop in just 10 minutes. Or if you’re simply looking to educate yourself about the claims process, The Personal’s online interactive Claims Centre walks you through what to do in the event of a loss, explains which damages are covered and which are not, and provides a list of recommended service providers for vehicle repairs, vehicle rentals, emergency cleanup, home renovations and more. You can also use this number to call The Personal insurance information line if you’re simply seeking advice on your insurance coverage: 1-888-476-8737 You also have the option to contact The Personal’s insurance claims professionals to review your claim in more detail.