In the unlikely event that we have sent you a wrong item, please contact us at hello@casadilumo.com promptly with the accompanying information to guarantee that we can get this settled for you rapidly and proficiently:   - Your order number - The name of the item you did not receive - The name of the item you received in it's place - A clear photograph of the item you have received  Once we've received the above information, one of our lovely Casa team members will get this sorted for you immediately.