We aim to issue refunds as soon as we possibly can, but there are three main factors that can prolong the duration of the refund process. These three factors are:
1. Policy of the event from the race promoter
2. Waiting for funds from the promoter
3. The volume of orders to process
We will do our best to ensure that despite the potential delays linked to the above, we will process the refunds as soon as possible. Once your refund has been issued, you will receive a notification informing you of the confirmation. Please note that it usually takes a couple of days for the funds to be reflected on the bank statement.