To get detailed information about canceled products, follow these simple steps:
Access your account on our B2B online platform via "My Account" tab.
Select "My Information" option.
Choose the section corresponding to the category of your order, either "Pre-order" or "In stock".
Choose the desired order number.
In the order, you will find all the details of your order, including the canceled products and their values.
If you still have questions or need further clarification, we recommend that you contact our Customer Service here.