At Ugeat, we are happy to offer exchanges for eligible hair extensions if you wish to switch to a different length or color. Please note that exchanges will be issued in the form of STORE CREDIT, which will allow you to repurchase the desired length and shade. Kindly be aware that we do not provide refunds for any price difference in length, so we encourage you to make your selection wisely when choosing the length. If you need assistance in selecting the most suitable length before making your purchase, feel free to reach out to us at service@ugeat.com. Our team is here to help you make the best decision for your needs.