If you cancel your order in writing, you will be refunded the order value including shipping costs. If you return only a part of your order or the entire order without exercising your right of withdrawal, the paid shipping costs will not be refunded. Unfree return packages will not be accepted. The package must be sufficiently stamped. The costs for this will not be taken over. From a minimum order value of EUR 150.00, the outbound shipping costs in Austria and Germany are waived. Unfree returns will not be accepted.