Barkalot ships worldwide. Deliveries are made in cooperation with the postal services and their partners. You have the right to cancel purchases and return delivered goods by contacting Barkalot's customer service or using the contact form on Barkalot's website within 14 days from receiving the goods https://barkalot.com/pages/returns-and-exchanges, provided the goods are unpacked and in the same condition as when you received them. However, the customer is responsible for the risk for transporting the returned goods to Barkalot. In cases, you as a customer believe that the delivery is delayed in such a way that you no longer wish to fulfil the order, it is your responsibility to cancel the order. In cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with Barkalot either by email, chat or telephone. If a product has been discontinued Barkalot has the right to cancel the purchase and refund the paid amount to the customer. Barkalot will notify the customer of a replacement or equivalent item if available. Standard delivery times Sweden: 1 to 3 business days. Europe: 2 to 7 business days. Non-EU: 3 to 7 business days. During high season and sales, the delivery can take longer. Read more about our shipping partners here: https://barkalot.com/pages/shipping. Some alternatives may involve a freight cost which in such a case is clearly stated when ordering. Note that delivery of large packages can be changed to home delivery or pick up at your nearest access point, and that light packages can be delivered in the mailbox at you registered address. Non-collected packages We have the right to charge you for handling what arises when you do not pick up your ordered item in time from the place of delivery following transport of the items. Non-collected packages are normally not covered by the right to return items as well as the returned order. DELAY Should your order be delayed you will receive a message of this, including a new suggested time of delivery, at the latest within 30 days after you submitted your order. You may cancel the order if you do not accept the new suggested time of delivery. If your order has been delayed, and the new suggested time of delivery has been accepted but the order has not yet been delivered within 15 working days after the new estimated time of delivery, you may always cancel the order by notifying our customer support team. If such a delay should occur, whereby you choose to cancel the order, we will repay the prepaid amount to you. If the order has already been dispatched you will have to return the ordered items in order to receive repayment. We will pay the cost of the return.