Absolutely! You will have a dedicated volunteer manager assigned to your booking from the time you enquire to the time you return home. You will also have dedicated in-country assistance on all programs. Our in-country staff are specialists in volunteer operations and have heaps of valuable information to share. You’ll receive a departure pack which includes all the relevant information pre-departure such as contact details, addresses, transfer information, local customs, culture and much more. Once in country, for most programs you’ll also receive a detailed operations guide with more detailed localised information. Alternatively, you can contact IVI in Australia, 24 hours a day, 7 days a week from anywhere in the world.