When returning the entire order, we will refund the entire amount, including any shipping costs. The return costs are for your own account. When the order is partially returned, the shipping costs will not be refunded. For the refund we use the same payment method with which you paid for your order. There are no additional costs for you for this. You are only liable for any diminished value of the goods resulting from the use of the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods. Therefore, please return the items in their original condition and, if reasonably possible, in their original packaging. We will refund the entire purchase amount (including any shipping and payment costs) as soon as possible, but no later than 14 days after receipt of the cancellation notice. However, we may wait with reimbursement until we have received the products, or until you have demonstrated that you have sent them.