We strive to ensure you're completely satisfied with your purchase from Allisandro. If you need to return an item, we're here to help make the process as easy and straightforward as possible. Please follow the steps below to request a return: Step 1: Contact Us Before initiating a return, please send an email to hello@allisandro.com. In your email, include your order number, the item(s) you wish to return, and the reason for the return. Providing this information will help us process your request more efficiently. Step 2: Receive Your Return Label Once we receive your return request, our customer service team will review the information and, if approved, will send you a return label via email. Please check your email (including the spam/junk folder) for the return label from Allisandro. Step 3: Prepare Your Package Pack the item(s) securely in the original product packaging, if possible. Ensure all tags are attached and the item is in its original condition. Affix the return label securely to the outside of the package. Step 4: Drop Off Your Package Take your package to the local carrier indicated on the return label. We recommend keeping a receipt of the return shipment for your records.