We can modify your order only when it is in processing queue. You can request to add/remove features to controllers, modifying color configurations already selected or technical modifications.
When the order is transferred to our assembly team and a change absolutely needs to be made, you can request your order be cancelled and a refund issued so you can place a new order. Please note that special promotions or delivery times with new orders might not match a cancelled order. Any cancellations after the controller has moved into assembling status will incur a 15% restocking fee.
To cancel your order, please contact our customer support team.