Some items on our website will be on "pre-order" due to very high demand. Pre-order simply means that we do not have that particular item in stock right now & are giving our customers a chance to pre-order it so that they don't miss out when it comes back into stock. Pre-Ordered items vary on timescale but we usually have your pre-ordered item despatched and on it's way to you within10-14 working days. You will receive an order confirmation email straight after you place the order and then another once we have despatched your item.