Fortunately, redeeming American Express Membership Rewards points isn’t hard. You can use the Amex Mobile app or the American Express website. The first thing you’ll do is check your points balance. Maybe you have, like 17 points, and you won’t be redeeming anything today. Or maybe you’re sitting on a bonanza, and it’s Redeem City for you.
Assuming things look good, you can start choosing your rewards. It’ll be very clear what you can redeem, and you can redeem your points for a variety of items, including…
A statement credit (basically, you’re getting cash, albeit it in the form of a lower credit card bill)
Travel purchases through the Amex Travel portal
You can transfer the points to one of American Express’ airline or hotel partners
Points for gift cards and online shopping
There will be instructions on the website to complete your redemption. It’ll be easy, but if you have any questions, you can always call customer service at 1-800-668-2639 (small business cardmembers should call 1-888-721-1046, and corporate cardmembers can call 1-800-716-6661).