The chatbot can be configured with a profile picture, name and welcome message. It will also pick up an institution's branding and light/dark mode preference from the authenticated individual. Institutions can further customize the chatbot's behavior to match their specific needs and content structure. Within the Admin Center, Admins may adjust how the chatbot responds to different inquiries with various settings. This interface allows Admins to see which content sources are considered and how they influence the chatbot's response.