Please contact your local post office to find out where your package was placed by your carrier. Once an order is shipped we no longer have possession of your order, the USPS does. They would be the first line of contact if your order is showing as delivered and you don't have it. All of our orders require a signature for delivery as confirmation on our end that you received your order.  While the USPS provides a customer service hotline that you can contact in the event of missing mail or missing packages (You can reach the USPS Customer Care Center Monday through Friday, 8 AM to 8:30 PM and on Saturday 8 AM to 6 PM EST at 1-800-275-8777), the fastest way to get help is to simply call the post office in your town or the closest post office to you physically.