Hi Donetta- Sorry to hear you are having trouble accessing your course quiz. Our first suggestion is to completely close your web browser (and any other open web browser windows). Then reopen your web browser and log back in at: trafficschool.com/login Restarting your web browser fixes 99% of the problems customers have. If that doesn't work, we suggest restarting your entire computer and seeing if that helps. When you restart your computer it clears a lot of the glitches that can occur. If you still cannot access your course at this point, please let us know and we'll happily work with you until your problem is fixed. Please let us know if you have any further questions, TrafficSchool.com-TVS #E1393 appreciates your business!