Disputing leads believed to be invalid is a fairly straightforward process. Here's how to dispute a lead: 1 - Start by signing into your Google Local Services Ads account dashboard. 2 - From the Leads section in your dashboard, select the menu icon  that is shown at the top right of the page. 3 - Then select Dispute. 4 - Select a reason the lead is invalid in order to dispute it from the multiple choice options provided. 5 - Provide additional details to the Your Notes section of the call or lead you received. This will provide Google with more information and understanding on the reason the lead you received was invalid and why it should be refunded. Disputes are processed within a one-month time frame, but are often processed within just a few days in many cases. You may repeat this process for any other leads thought to be invalid, but all must be done within 30 days from the date that the lead originated in order to be eligible for a dispute request.