We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery.
You can opt-in and add Route to your order by toggling the Route button On to protect your package from theft, damaged or missing delivery. For cart totals under $100 USD, Route is only $0.98 USD.
If you experienced an issue with your order, please file a claim with Route’s team here.