We earnestly ask our customer to make opening videos of parcel after taking the delivery from shipping company. So that you have satisfaction later in case missing product , damage or different product received related issues. Please reach us immediately with the video, so that we can take necessary action and ensure you a peace of mind with delivery of right product. We will not entertain any request for refund or return in absence of any opening video or explicit proof. Our all boxes are wrapped properly with our branded adhesive tape around.