Please supply a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the courier calls, they will leave a card. You can collect your goods from your local branch or arrange a redelivery.For UK orders we use DPD Local. Tracking details will be sent to your email and mobile if a number is supplied on the order.If you have a problem with a delivery or with goods damaged in transit, email us at info@country-direct.com.