It is only possible to change items in your order or the delivery address if your order has not yet been processed.
If your order has been dispatched and you have included your mobile number for receive FREE SMS texts on your delivery, you will have the options to deliver to a neighbour, local post office or change the delivery date. These options are included on all UK deliveries.
Most orders are processed within 6 hours of being confirmed.
Please contact our Customer Service Team on 0371 704 1977 as soon as possible and we will advise the best way to ensure you get the toys and delivery you require.