If you've received a shipment delivery e-mail but still have not received your TMI Resource Box, we advise you:
To lodge a complaint with the specified carrier service
To write to TMI Logistics. Submit here
*Note
TMI Logistics can provide documentary proof issued by the shipper after completing the delivery to your shipping address. This Proof of Delivery shall be the only document accepted by TMI to confirm the delivery. We regret in advance that we will not be able to entertain or take any complaint after we receive the Proof of Delivery of a shipment.