If a payment you sent is pending or unclaimed, it means the recipient hasn’t received or hasn’t accepted the payment yet. The payment would be pending or unclaimed if it was sent to an email address or phone number that isn’t registered with a verified PayPal account. Check that you sent the payment to the correct email address or phone number. The recipient may need to set up a PayPal account or verify their account for the payment to be complete. You have the option to cancel the payment.