Optimize your IT process:
1) Define and track objectives. State goals for your IT system to help understand and measure improvements over time.
2) Establish policies and procedures. Create standard operating procedures (SOPs) to govern how users interact with the system, define accountability levels, and ensure consistency across departments.
3) Implement automated monitoring tools. Use performance metrics to identify areas of improvement and implement corrective measures quickly - before problems worsen.
4) Automate administration tasks. Employ software or scripts to automate administrative tasks - freeing up staff time to focus on more strategic initiatives.