You can return the product in ‘as new’ condition (undamaged and with original packaging) within 30 days for a full refund. To ensure the products remain in ‘as new’ condition, we recommend trying them indoors first. Any outdoor use in the dirt will scuff the feet and will render the product ‘used’. Browse our Returns Policy to initiate a return, or contact our customer service team 9am - 4pm (PST) Monday through Friday at (877) 267-2882