Hello there, as you mentioned that you have forgot your user-id and password of your Income Tax online account, and hence, you are unable to complete your e-filing process. I would like to tell you that recovering your account is an easy process, and let me help you with that.At first you need to go to the Login page of the Income Tax website.Your PAN card number is your User ID.Now, click the u201cForgot Passwordu201d option (highlighted in red):When you click this link, the Reset Password page opens up:Here, you need to enter your User ID ( which is your PAN number), the captcha code and click u201ccontinueu201d.Now, you get to see the new page which asks you to select any option on how you would like to reset your password:The further steps depend on the option you choose from the above list:Answer Security QuestionWhen you choose this option, you have to enter your User ID, Date of Birth, Select your Secret Question (from the list), and your Secret Answer, and then click u201cSubmitu201d.2. Upload Digital Signature Certificate (DSC)If you have previously registered your Digital Signature on the Income Tax website, you can reset password by uploading your digital signature.3. Using OTP (PINs)Here, you need to fill in your User ID, and select the option you need to exercise.4. Using Aadhar OTPWhen you select this option, you get an OTP on the mobile number registered with your Aadhar card.After you complete any of these 4 steps, a new link would open where you need to set up your new password.If you are unable to reset your password by any of the above 4 processes, you need to send an e-mail to validate@incometaxindia.gov.in with the following details:PAN NumberNameDate Of Birth/IncorporationFatheru2019s NameMailing Addressand request them to reset your password. They would reply you within 48 hours, and then you can reset your password on the e-Filing Home Page, Income Tax Department, Government of India website.Hope that Helpsu2026Good Luck and cheersu2026