HWISEL EV is a complex business network that connects a large number of users. HWISEL EV manages a business eco system that brings together technicians, companies and customers. This network relies on the exchange and sharing of information that is important to others in your network. Tracked hours, sent invoices, paid invoices, contractor invoices are all vital to other people that work with you. These are the official history of work done and moneys paid. The complexity and connected nature of the system requires that this history exists in perpetuity to accommodate proper function and accounting for the other systems that you have connected. HWISEL EV cannot guarantee the deletion of all your information. When a customer chooses to close an account we will remove your information from our marketing and billing systems. This will ensure that there are not further mailings or billings directed towards the canceled user. Notwithstanding the proceeding, information of a non-customer or appliance specific nature, appliance service history, etc. will not be deleted and remain the property of HWISEL EV. As we continue to refine HWISEL EV we will establish a method for the complete removal of all user information from the system without breaking accepted accounting principles for other connected HWISEL EV accounts. This document will evolve as these new methods are defined and tested for permanent account deletion.