Every device purchased through us has the full manufacturer warranty. If you are having trouble please notify our support team who will be happy to help. If your device is deemed to be faulty we will arrange a collection and send you a replacement if it is within the manufacturer warranty period. Once we are able to offer extended warranties, we will also provide further warranty support.
If the item has been purchased directly by you, then you will need to contact the manufacturer yourself.
Please be aware than in some instances our engineers may need to install the new device in which case there will be a charge.