We send most prescriptions through the mail. The post office asks that we allow 10 business days for mail to be delivered, even to local areas. We are unable to resend any medications until this time has passed.
If you do not receive your package after 10 business days, we will send you an additional 30-day supply with no copay.
We ship all coolers by FedEx. You will receive an email notification the day your medication is shipped with tracking information. Please make sure AdventHealth Rx Plus Pharmacy has your preferred email address on file. Double-check your junk email to ensure you receive our notifications.
You can request that your prescription is sent via FedEx for an additional charge ($15 or $30 for overnight delivery). This does not guarantee your prescription will go to the top of the line. All prescriptions are filled in the order they are received.
Please notify us immediately with new contact information, including your address or email. The post office will not forward your prescription, which can result in a delay in receiving your medication.