Returns made in one of our Envii stores are free. If you’re sending something back to our warehouse, we offer free returns for the following countries:
Belgium
Denmark
Finland
Germany
Netherlands
Sweden
If you’ve ordered from one of these countries, your parcel will include a prepaid return label. If you’ve ordered from another country, you need to pay for the postage yourself.
Please remember always to ask for proof of purchase, to keep record that the parcel was sent to us.