There are two ways for retailers to answer questions.  The first, is by leaving them at the bottom of a product page. If a question is left under your product, you will receive a notification, and will be able to answer the question directly. ‎ The second way, is through Borong’s Live Chat service, email, or our Support WhatsApp Chat. The questions asked through these channels will be answered by the Borong Team. If we receive questions about your particular product that we are unsure about, we will contact and ask you before communicating with the retailer.