Each memorial item comes with a funnel and filling stick. You may use a plastic spoon or a funnel to scoop a small amount of ashes at a time. Gently guide the ashes through the neck of the funnel into the urn. Repeat until the urn is full. If you prefer not to transfer the ashes, please email memorialstore@afterall.com. We will refer you to a nearby funeral home or crematory that can assist you.