If you have any pre-existing medical conditions to declare, you will not be eligible to purchase an Annual multi-trip travel insurance policy. Usually we'd consider cover for pre-existing medical conditions under our Single Trip and Backpacker policies. However since we are making improvements to the booking engine of our website, we are temporarily unable to offer travel insurance policies to cover people's pre-existing medical conditions. We are planning to reintroduce our offer and also extend this to Annual travel insurance in the near future, once the update is complete.You may be able to obtain an alternative travel insurance policy through one of the providers featured in the MoneyHelper directory of specialist travel insurance providers for people with serious medical conditions.Terms and conditions apply.