We understand that not all disabilities are visible and that autism, dementia, anxiety and a visual or hearing impairment may affect individuals differently. We need to be made aware of any such information in advance of your holiday for your own safety and enjoyment. These are just a few examples of non-visible disabilities; there are many others that you could have and should tell us about. It is your responsibility to highlight anything that may have an impact on your well-being, your behaviour and your all-round holiday enjoyment.
Please note, your disability may mean that you would require assistance in the unlikely event of an emergency.
If you have non-visible disabilities and require assistance, please let us know by completing the On Board Needs questionnaire and requesting assistance in the unlikely event of an emergency. Wearing the green Non-visible Disabilities Sunflower Lanyard indicates that you need additional support or just a little more time. The lanyards are not currently available on board, but all our staff have had training to understand what they mean.