No, we're a separate entity. We're authorized by Thought Communications as value added re-sellers of the FaxTalk software and we are a third-party publisher of software add-ins for FaxTalk software. If you need to reach Thought Communications directly you can visit their web site at https://www.faxtalk.com or contact sales directly within the United States and Canada at +1 (800) 532-9825 or internationally at +1 (408) 782-7904. This is for sales inquiries only and not technical support. Purchases made directly from Thought Communications do not qualify for warranty support from GetFaxing.com