We use many different manufacturers who will ship your items as quickly as possible. But we do use different manufacturers for different products. For example, if you ordered a pair of shoes and a phone case, these items will ship from two different manufacturers. One package is likely to arrive faster than the other. If your missing item seems to be taking unusually long to arrive, please contact us and we will look into it. There are times when packages just simply get lost or returned to the sender. In those rare situations, we will have a replacement order sent out to you.