We coat all puzzle pieces in a clear protectant, which protects them from water damage, minor spills or staining.  We completely understand that you or an event attendee may lose or damage their puzzle piece before adding it to the frame. While this is uncommon, we don’t want it to take away from your experience, so please let us know after your event if a piece has gone missing or been damaged. We can replace it at a cost of $10.00 per piece.