If you haven’t received a confirmation of your order, please check your junk folder as they sometimes end up in there. If you can’t find the confirmation email, it’s possible you entered the wrong email address in your order. Please contact us and we can check if we’ve received your order and we can correct the email address. It is also possible that your order didn’t go through for some reason, so please contact us before trying again to make sure you don’t get charged twice.