The BC Pet Registry microchip and microchip scanner products are warranted against defects in materials and workmanship, under normal use and service in accordance with the product specifications for one year (12 months) from the day of shipment. Customer is responsible for the postage to return the product to the BC Pet Registry. The BC Pet Registry will, as its option, exchange or replace the products during the warranty period. The warranty will not apply if the replacement is due to accidents, neglect, abuse, misuse, tampering, or intentional damage. In no event shall the BC Pet Registry be liable for any indirect or consequential damages or loss of profit.
Please request a return by emailing a completed return form to: info@bcpetregistry.ca