In most cases, yes. All items purchased from the shop, except for gift certificates, sale items and products marked “custom order”, can be: Returned for a refund, minus restocking fee, to the original payment method Exchanged for a different item (subject to availability) Exchanged for a store credit of the purchase price Return shipping is payable by the gift recipient (unless the order is faulty). Check out the Happiness Guarantee for more information. Some pieces, such as those with unique stones or features, may not be replaceable or resizable. It’s always best to be sure that your size is correct before ordering. Get in touch if you need help with sizing.