Violations involving delayed or withheld payouts, as well as tampering with the T&C of bonuses are among the issues that an Italian player can call on support for. This just adds to a list of reasons to play at regulated lobbies. On an uncertified platform, a player can go back and forth with the help desk representatives about, let’s say, the casino canceling the payout, and the issue may still resolve not in the player’s favor. Whereas, at regulated platforms, such issues can be taken first to the help desk representatives, and then to the higher regulating authorities.