If you need to reach a live claims agent to file a complaint or inquire about a claim, call 667-207-6520. Live claims agents are available from 8:00 a.m. to 4:00 p.m., Monday through Friday. Hours may be modified during holidays.
If you are an employer, you may contact the Employer Call Center with complaints/inquiries at 410-949-0033. Employer Call Center hours are 8:00 a.m. to 4:30 p.m., Monday to Friday. Hours may be modified during holidays.