FastComet Hosting support can be accessed 24/7 via email, chat, and phone. One can directly submit a ticket to the sales or billing departments. The sales department is available on chat. Their website also contains a knowledge base and a page with tutorials that will provide you with pertinent information regarding the company's services and self-care. You can fill out an inquiry form on their website and get a response via email or call +1 855-818-9717 toll-free, +1 415-800-4574 customer care for the USA, and +44 800-086-8062 for EU.