This varies from place to place, and you will be advised of check-in and check-out times when you book. It’s good spa etiquette, and also a part of helping you to relax into the experience, to arrive at your treatment at least 10 minutes beforehand to allow time for consultation and to get settled. We recommend you aim to use spa facilities before your treatment rather than afterward because products used on your skin will end up coming off in the sauna/steam room and pool, which will make them less beneficial for you and potentially unpleasant for others.