Processing time: All orders are processed within 3 business days and are shipped out of our location in Victoria, BC, Canada.
FREE Shipping: Orders over $150 will be shipped for FREE to all destinations within the USA (including Alaska and Hawaii).
Shipping Rates: Orders under $150 shipped to the USA will be charged based on size, weight and destination of the package. Your shipping rate will be applied at checkout and you will be able to view the cost before confirming your order.
Shipping Carrier: All orders shipped out to the USA are sent by DHL and are sent by air and tracked.
Shipping Estimate: Depending on where you live in the USA, orders may arrive anywhere between 5-14 business days after being placed with us online.
Shipping Address: Please double check your shipping address before confirming your purchase. Nezza Naturals is not responsible for any lost or stolen packages, but we will always do our best to help you locate a missing package.
Order Currency: Please note that all orders are charged in Canadian dollars. If shopping from the USA, your credit card will automatically determine the exchange rate for you at the time of purchase and you will see the actual amount you were charged on your credit card statement.