We encourage you to do repairs locally. Shipping products back and forth is costly, takes more time, and emits more gas emissions. Finding a local cobbler or seamstress to repair your product helps the local economy and the environment. If the repair is under the warranty, we will gladly refund the cost indicated on the receipt, but this must be approved beforehand. We can also send the necessary matching material for the reparation at no extra cost, shipping included in that specific case. If the repair is not under warranty and you live in the USA or Canada, our customer service team is happy to send you pieces of fabric or other needed components to repair and lengthen the life of your gear. While the shipping charge is at the customer’s expense, we will gladly provide the items free of chargeunder reasonable circumstances. More info about the warranty here.