You can make online bookings here. In order to process your booking online, we require full payment at the time of booking via our online secure payments page.  The amount to be debited will be displayed on the booking page prior to you confirming your payment on that page. Depending upon the currency of the booking, your credit card’s currency and the country in which your credit card was issued, your credit card provider may impose foreign exchange fees and other fees in accordance with the terms that you have agreed with them.  Milford Sound Lodge accepts major credit cards ( Visa and Mastercard).
No Credit Card details are stored on our website, all credit transactions are handled by Windcave (DPS)
Collection of Information by our Payment gateway, DPS (Direct Payment Solutions) – To enable DPS to provide secure payment facilities it will typically acquire information which may include the Cardholder’s name, credit card number (with the expiry date) and billing address.
Use and Disclosure of Information – DPS uses the information to obtain authorization of the transaction from the Issuing bank of the credit card and DPS’s own or the Merchant’s bank and to process the payment. Some details from the transaction (such as name, email and delivery address) may be made available to the Merchant or Acquirer through Payline – DPS web-based transactions management system, which allows Merchants to track transactions and process refunds.
Security – DPS is committed to data security. DPS uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. For example, DPS stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When DPS transmits sensitive information (such as a credit card numbers), DPS protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption. DPS is a level 1 certified PCI-DSS compliant provider:
PCI DSS – PCI DSS, the Payment Card Industry Data Security Standard is a set of security requirements relating to the protection of cardholder data. The standard is governed by the PCI Security Standards Council, an organisation put together by most of the major card schemes VISA, MasterCard, American Express, JCB and Discover. It’s relevant for any entity that stores or transmits sensitive cardholder data, that being generally things like the PAN (card number), Card security code, track data, PIN block. The current version of the standard is Version 1.2. Preceding PCI-DSS the card schemes had their own standards, the VISA Account Information Security (AIS) standard formed the basis to most of the PCI-DSS requirements.”