Any Nojoom redeemed rewards are irreversible, and such rewards may not be cancelled and refunded once issued to the concerned customer, unless otherwise stated in the terms and conditions of the reward with cancellation option provided. Vouchers redeemed and not used within the validity period cannot be cancelled. In case of valid voucher cancellation, appropriate cancellation fees in terms of Nojoom Points will be applied and any Nojoom Points that have expired during the cancellation period will not be refunded.