Auctioned guitars do not qualify for the 48-hour approval period. However, they are still subject to the ExchangePlus policy.
ExchangePlus: Any guitar purchased from GSI is eligible for a one-time exchange, and is covered under one of the policies below. This is limited to one exchange per initial purchase.
30-Day Guitar Exchange: Within 30 days from the date of purchase, GSI will exchange any guitar toward the purchase of any other instrument of equal or greater value. Providing the instrument is returned in original condition, the full purchase price will be credited.
2-Year Guitar Exchange: Within two years from the date of purchase, GSI will exchange any guitar toward the purchase of any other instrument of equal or greater value. Providing the instrument is returned in original condition (less normal wear), 70% of the purchase price excluding tax will be credited.
Please note that guitars originally purchased through a trade-in deal or any method that does not involve payment of the full purchase price) may not be eligible for the 2-year exchange policy.