Please inspect your order when it is delivered! If you have received a package from us, and it comes in damaged, or seems to be missing parts, please send our shipping team an email within 48 hours of receiving the package! Vegas Carts will not honor any claims made after the 48 hours is up. Your engine and/or conversion kit is insured and under warranty from the day you receive the package. It is crucial that we are notified of any damages or missing pieces upon arrival so we can work to correct the issue. Please send pictures of your damaged item to shipping@vegascarts.com, along with any box damage that may have occurred.
We take pictures of all items before they're shipped out! If you are missing something, please make sure you've opened every box and bag that came with your order. 9 times out of 10 parts are mistakenly thrown out with the trash because they were too lightweight or too small to notice all mixed up in the packing material. If you are still unable to find the missing pieces, email our team and they'll take care of it for you.