Yes, it can! A chatbot is a computer program that has been developed to communicate with humans through the internet. Let us look at it in a bit of detail. The first thing that comes to our mind regarding the chatbot is the method that it uses to communicate with humans. As already stated, a chatbot is powered by AI. This means that it has the ability to learn to respond over a period of time. Initially, when a chatbot is programmed, it responds by scanning words to make meaningful sentences and then delivers answers from its database.