To receive your download, please add the product you purchased to your shopping cart and proceed to checkout where you will then input your code. Inside your checkout, you will see an option to “Apply Discount / License / Serial # This is where you will add your purchased download code from your third-party reseller (i.e. Guitar Center). This code will be located on your receipt received from the reseller either in store or online (via email receipt). Click “Apply” and the cart will be totaled to $0.00. Proceed with filling out the rest of the page and your download will be available. If you have any issues, please reach out to us at INFO@XLNTSOUND.COM