Second hand products may have imperfections from normal wear and tear. They will however always be fit for purpose, and as described on the website. If you discover a fault with a pre-loved item: Withing 30 days, we offer you the right to return it for a full refund. Delivery fees or other custom charges are typically not refunded.  After the first 30 days (but within the first 6 months) you can return the item, however we can choose to replace or repair the fault instead.