Please send an email to info@nobbits.com with the subject line “Cancel/Edit My Order” and include the order confirmation number. Unfortunately we are unable to provide guarantees that we can edit/cancel your order prior to the item being sent out, but we'll do our very best to help! Please understand that if we're unable to manually intercept your order prior to it leaving our facility, the responsibility of returning the items for a refund or exchange will be subjected to our regular Returns & Exchanges Policy.