We accept returns for unopened products within 30 days of the purchase date (7 days in Taiwan). For returns or exchanges, you’ll need to ship the product(s) back to us first, and cover the shipping fee from your location to our Taiwan address. For the return, you will be refunded in full to your original form of payment. Please note, if you paid for expedited shipping when you purchased the product(s), those shipping charges won't be refunded.