Email is now the main tool that business uses for communication, both internal and with external customers and suppliers so its seamless operation and accessibility is a given.  There are occasions though that this isn’t the case and messages don’t update into our Inbox, even though we are connected to the Internet successfully. Outlook has a simple way of instantly knowing the status of your connection – look at the bottom for the “Connected to: Microsoft Exchange” text.  If that’s there, great, all should be good.  If it’s not, the status there will give you an indication as to what the problem is.  It’s also worth noting that, by default, Outlook will not download messages on a “Metered” connection (such as a Mobile Phone Wifi Hotspot) unless you allow it so if using this again this is a simple check and Outlook will alert you near the top if this is the case.