Pendo’s product analytics capture everything that happens in your product from the moment you install it. The analytics work retroactively from your install date, so you can call up any of that data whenever you need it without having to tag features or events beforehand. And you don’t need any help from engineering to get it set up and start collecting insights—just install a snippet of JavaScript on your app.
Pendo’s Paths, Funnels, Data Explorer, Product Engagement Score, and other features allow you to use the data you collect to discover areas to improve and optimize the customer journey, uncover and fix spots where users encounter friction, and identify cross-sell/upsell opportunities based on user behavior.
Pendo also seamlessly integrates with a wide range of other platforms, including Salesforce, Hubspot, Zendesk, and Slack.