To utilize your connected car services, download the Mercedes me and Mercedes me connect apps on your phone. Then follow the on-screen instructions to pair your vehicle and access your services. Depending on yourmodel, certain services will be available within each of these apps. Please note that Mercedes me connect services (which includes features like Remote Start, Lock/Unlock and more for 2019 and newer vehicles) must be activated in-person by an authorized Mercedes-Benz dealer. This can be done during the purchase process or by bringing your vehicle into the dealership at any point after.