In today’s high-tech world, there are more ways than ever before to communicate: email, text messaging, voicemail, blogs, tweets, video calls and remote meetings. But one thing remains the same: engaging listeners so what you say is what they hear can drive results and change outcomes.Whether talking to colleagues, customers, prospects or at an industry conference, strategies to communicate your message for maximum impact will help you captivate and empower listeners to help you make a great impression every time you speak.With heart warming examples from Karen's best-selling book Shut Up and Say Something, walk away with business communication strategies to overcome challenges and influence listeners.