**PLEASE DO NOT FORCE YOUR FAN OPEN** Always ensure the hand fan is being opened in the correct direction! The “One Stop Rave” lettering on the rib should always be on the right-hand side and the right side up when facing you. If the lettering is upside down on the left-hand side, it is being opened incorrectly. If the fan is forced open in the wrong direction, then this can cause the fabric to be pulled away from the ribs. You can occasionally firmly press the fabric back down on the ribs if you have made this mistake. We are NOT responsible for damaged fans due to this circumstance. If this does not fix your issue, please reach out to us.