Google chrome needs to be the default browser for syncing to be successful.  Check to make sure Internet Explore is not set to the default browser.  After starting CashFlowTool sync, a new browser window is opened.  If Internet Explorer opens, you will need to contact Right Networks and ask them to set Internet Explorer as the default browser.
As a workaround, you can copy the full URL from the address bar in Internet Explorer and paste the URL into Google Chrome's address bar.  Linking should start after you login to your account.