We accept 12 hours’ notice to cancel an order or update any changes such as quantity, colour, size, or Shipping Address information. Just feel free to contact us. We're available 24/7 at support@nuseas.org
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.