When you place an order, an order confirmation e-mail is automatically sent to your registered e-mail address. If you do not receive this e-mail, the possible causes are as follows. 1. Your registered email address is incorrect. 2. The e-mail is not being received due to spam mail settings, etc. / The e-mail is being sorted into the spam or promotion folder. If you think you may have registered your e-mail address incorrectly, please contact us at info@muugi.jp.