The practice described above is addressed specifically in Section 3 Payments. The provisions that address the practice have been reproduced below: Payments for Programs as Defined in an Agreement 3.4.      Charges for programs such as stocking, listing, positioning, promotions, marketing costs, unsellables and shrinkage shall be made in accordance with the agreed upon payment terms and: Provide reasonable substantiation in sufficient detail and in an effective format for verification of the deduction or invoice. Allow the other party the ability to dispute the charge within the applicable period set out in the agreement (or if the agreement is silent, then within the limitation period applicable in the relevant jurisdiction), and such dispute shall be resolved as soon as practically possible. Provide the other party with the right to go through an internal escalation dispute resolution process and provide a contact for such process. Ad-Hoc Payments for Non-compliance with the Terms of an Agreement 3.5.      A party may charge non-compliance fees if an agreement provides that party with the right to do so and sets out the specific framework for such charge, or, if not specified in an agreement, then in order for a party to levy a charge it must first: Provide the other party with Reasonable Notice prior to taking steps to execute the non-compliance charge. Provide reasonable substantiation in sufficient detail and in an effective format for the deduction or invoice. Allow the other party the ability to dispute the charge within the applicable period set out in the agreement (or if the agreement is silent, then within the limitation period applicable in the relevant jurisdiction), and such dispute shall be resolved as soon as practically possible. Where a Supplier challenges a proposed charge, the Retailer shall not deduct the disputed sum from the Supplier’s trading account or otherwise from money owed to the Supplier for goods supplied until the challenge is resolved, unless the Retailer demonstrates, acting reasonably, that the challenge is vexatious or wholly without merit. e.         Provide the other party with the right to go through an internal escalation dispute resolution process and provide a contact for such process.