An IT managed services provider (MSP) is an external technology resource who comes alongside organizations seeking full or partial IT support. MSP services include:
Comprehensive Support: An MSP provides a range of IT services, from network management to cybersecurity. MSPs also offer proactive monitoring for early issue detection and resolution.
Outsourced Expertise: Often used to augment an in-house team, or when an in-house IT team does not exist. MSPs come in subscription or contract-based models for scalable services.
Strategic Planning: MSPs aligns IT infrastructure with business goals and assist in planning for future technology needs.