Tukes has no authority to comment on consumer rights or compensation matters. However, you can report the product to Tukes so that Tukes can try to find out whether the product poses a risk to others as well.
Always contact the seller first in compensation matters. If you cannot reach an agreement with the seller, turn to the consumer rights advisors.
Chapter 5 of the Consumer Protection Act (38/1978) lays down provisions on consumer rights and compensation for a faulty product.
If the faulty product has damaged other goods in addition to itself or people, the party that suffered the damage can demand compensation pursuant to the legislation on compensation for damage, such as the Product Liability Act (694/1990).