H&M guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information. Read more in our Privacy Notice.
If you receive an email in which you are asked to give us card
details or sensitive payment information, please be aware that this is
not sent by H&M. When we ask for personal data in an email then we
will always ask you to contact H&M Customer Service or this will be in response to your query. We will never ask you to respond via a link.
If
you ever receive an email in which you are asked to give specific
personal card details or sensitive data via a link, do not reply to
this, do not click on the link and delete it immediately.
For questions about emails you can always call H&M Customer Service.