Your company possesses a treasure trove of data about your target audiences: for example: the CRM tells you the length of their sales cycles, the marketing automation system can tell you what marketing materials they like to use at specific points in the buying cycle, Google Analytics will show how they found you, what buying behaviors they displayed and so forth. If you combine this data with both quantitative and qualitative research, you develop a better understanding of what motivates your target audiences, and how you can sell to them more effectively.