When you change your service provider and remain in the same geographic area in BC, you can keep your actual phone number. This process is commonly reffered to as phone number porting – can be done between wireline, IP and wireless providers. You may request service from another carrier at any time. When switching companies:
Review your existing contract. Your contract could contain early termination fees and/or outstanding balances that you are obligated to pay.
Do not end your service with your existing provider before initiating new service with another carrier.
Contact the new Phone provider to start the process of porting your phone number.
Provide the new provider with your 10-digit phone number and any additional information required.