Warranty lengths vary depending on the model of the towel warmer, please refer to the warranty card for more information. If the heated towel rack is defective or damaged and it was not a result of misuse or misapplication, WarmlyYours will replace the towel heater. The warranty registration card can be accessed from the individual towel warmer's Warranty Page and must be completed and submitted online to qualify for warranty coverage. These elements can be found in our Support Section for Towel Warmers.