The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that all companies and merchants that accept, process, store, or transmit credit card information and payment card data maintain a secure cardholder data environment. PCI DSS rules are set by an organization consisting of all of the major credit card companies, and it ensures compliance on the merchant level. PCI DSS is required for vendors and merchants to utilize a credit card processor and accept credit card payments from customers. Bright Pattern’s contact center software allows call center operations, contact center agents, and compliance teams to process credit card information securely and easily. Our call center solutions are fully PCI compliant and features comprehensive encryption and various levels of access control, with sensitive authentication data being protected by encryption as well.   View PCI Compliance Page