Well.ca accepts the return of items within 60 days after purchase date. Note that items must be unopened to be viable for return. Opened and used items will not be accepted. Items that have been altered or modified will not be accepted as well. Clearance items also fall under this category, as well as merchandise marked as non-returnable on the product detail page. Before returning an item, send a return request to info@well.ca, and a customer care representative will then contact you regarding the next steps. For more information on returns, visit the FAQ and returns pages.