An Employee Assistance Program (EAP) is a benefit provided by companies for their employees and related family members. For employees it provides access to confidential counselling on a range of work and other issues at no cost to the employee. For companies, an EAP provides a vital support resource for employees, managers and teams to assist with day to day issues and incidents. An EAP is far broader than a counselling service â€“ it provides organisational trends of developing issues and workplace risks. Your EAP provides a large range of information to assist people not just when there are areas worrying or distracting them from their work but also to improve their personal well-being.