100% refunds are given for cancellations until 30 days before check-in. 50% refund for cancellations within 30 days but before 15 days of check-in. No refunds for cancellations made within 14 days of check-in. We are happy to reschedule your stay up to 45 days before check-in, but a 10% rescheduling fee will apply. Please note that we cannot reschedule your stay if you have given less than 14 days’ notice before your scheduled check-in.