Orsted has a customer service and sales team you can get in touch with, depending on who you'd like to speak to.
You can contact the Customer Service Team by calling 0800 056 8101 or sending an email to customer_services@orsted.co.uk. You can also raise a query through your online account (if you have one).
To contact the Sales Team, you can call 0800 056 8109. If your business consumes over 2 GWh of energy, you should use this number instead: 0800 056 8123.
For flexible price tender requests, you should send an email to flextenders@orsted.co.uk.
You can also find the details for Orsted's London office here.