We do ask for adequate notice when changes need to be made to your order. If your order is for unlabelled favors, 5 business days notice is adequate notice to make increases or decreases to your order. Orders that have labels included are harder to change. While we do not make the candy until 24-48 hours before your pickup/shipping date, we do make the labels anywhere from 1-2 weeks before your event, depending on when you placed your order. If you need to decrease the order and your labels have been made, you will be required to pay for the unused labels - which will be provided to you. If changes are requested the week of your event, it may not be possible, but we will do our best to accommodate you.