Private game bond Policy:
A Bond of $100 is required to secure the booking.
Private game bond refund policy:
Game Bond will be refund after the the game is completed with confirmation of no company property assets damage.
Public game and Private booking Cancellation Policy:
Booking or Entry Ticket cancellation requests can only be accepted over the phone or via email.
Game Bonds and Entry Tickets that are cancelled less than 7 days from the booking date will incur charges and only a partial refund will be provided as set out below:
7 days and earlier before the booking: Providing the cancellation notice is received within the 7 day period of booking date, Arena 149 will provide a full (100% of the game Bond or Entry Ticket) refund.
2-7 days before the booking: Providing the cancellation notice is received within the period of 2 to 7 days prior to the booking, Arena 149 will provide a partial (50% of the game Bond or Entry Ticket) refund,
48 hours (or less) before the booking: In cases where the cancellation notice is received in the period less than 48 hours prior to the booking or event, there will be no refunds provided for game Bonds or Entry Ticket.