Yes, except hygiene appointments. Virginia Biological Dentistry is an out of network provider and we want to ensure that our office time is entirely devoted to addressing patients’ oral concerns and providing best dental care as part of our biological practice. In order to reduce the admin time spent on collecting insurance payments and patients’ outstanding payments our office has the full-payment policy at the time of service.
The policy requires all new patients to pay in full for a dental procedure at the time the service is provided. The full-payment policy covers all treatment procedures except hygiene appointments. Upon their first meeting, all new patients undergo a comprehensive examination followed by an exhaustive consultation with Dr. Hart. This allows us to develop a detailed treatment plan for a new patient that includes a detailed breakdown of costs for each procedure and anticipated total costs. This means that prior to having the procedure scheduled and performed our patients have a very good understanding of the payment amount they are expected to make at the time of service.
Our policy to pay fully for dental services at the time they are delivered is, in fact, no different than the payment policies that all of us are subject to and familiar with when we seek legal representation or advice, have our cars fixed or our hair cut.
Even when we take the full payment, we are committed to helping our patients file claims to their insurance for out-of-network benefits to make our biological dental care more affordable. Oftentimes, the insurance companies send their reimbursement checks directly to patients. However, in case our office receives an insurance payment we reimburse a patient by mailing the check for the amount the insurance paid us.