No, we do not charge any additional fees for returns or exchanges for prepaid orders. For cash-on-delivery (COD) orders, a pick-up charge of Rs 99 per product is applied for returns. Once we receive your return request: A pick-up executive will arrive at your doorstep within 1-2 business days to collect the return items. Upon receiving the return items at our warehouse, a quality check will be conducted. If the items meet the return/exchange criteria, we will proceed to initiate an exchange or refund as per your request.