In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email our customer service team via hello@shopsocialandco.com with the details. We’ll respond within 48 hours.
If this happens to you, please contact us with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.
If you just don’t like the product for any reason, we’ll gladly accept it back as an exchange or store credit, providing it’s in “as new” condition, in its original packaging with all labels attached.