Ontarians’ have a right to safe and ethical healthcare. Quality assurance aims to improve the quality of the service delivered by practitioners at every level.
It ensures sure that:
A health service meets specific and outlined  requirements by the Regulated College
The public has confidence that the requirements, rules and regulations are being followed
This involves a clear understanding of what is meant by “quality.” It also includes a credible and reliable mechanism for evaluating the care that is given.
It basically means doing those things necessary to meet and exceed the needs and expectations of those being served and doing those things right, every time.