Please reach out to support@fairtexstore.com with clear photos of the damaged items, and including your Order number for fastest service. Please make sure any labels on the box or the product wrapping are legible. Include photos of the products inside and outside the box.
Damages must be reported within 30 days of receiving them to be eligible for a return, refund, or store credit. If 30 days have passed, your request will be automatically denied.