You’ll be pleased to know that all their shops and restaurants are now open. Center Parcs‘s retail partner has been severely affected by the pandemic. As a result, they have decided to no longer operate in the fashion sector meaning that they have closed some of their stores on their villages. Just for Kids and The Store Room will remain open, but unfortunately, Spirit, Sportique and Time for Shade are now closed. Center Parcs know these stores are firm favourites with their guests and they are working hard to look at new and exciting alternatives to add to their retail offering.
I was on an earlier break and I’m still waiting for a refund.
All refunds for breaks impacted by the closure period are now complete. If you are waiting to hear from them please send them an email using the link at the bottom of this page and they will take a look.
I’m still waiting for my activities, restaurants and/or Aqua Sana bookings to be refunded.
If you have cancelled using their website, it may take a few days for the refund to show in your account. If you have been unable to cancel on their website and are waiting to hear from Center Parcs, please send them an email using the link at the bottom of this page and they will get back to you as soon as they can.