Occasionally the products in our bundles ship from different warehouses depending on supply. Thereafter, you should receive a second package within 48 hours. If consequently, you have still not received your product, please contact us immediately. You will by no means be required to pay extra for the additional delivery.
If you experience an out-of-box failure, please contact us with the following information: The Box ID/Serial Number The method purchased i.e. online/at campus The invoice number