The complementary services during warranty and repairs outside of warranty include free inspection, refinishing and ultrasonic cleaning for the lifetime of your piece.  During its stay, we will tighten center stones and diamonds and check and retip prongs when necessary.  We offer complementary chain and clasp repair within 90 days of receipt.  Warranty services listed above are non-transferrable and intended only for the original customer or gift recipient of your jewelry piece.  We are not responsible for damaged jewelry falling outside of normal wear and tear, or repairs and alterations made by other jewelers.