To be respectful of other patients, please be courteous and call our office at 480-590-5277 promptly if you are unable to show up for an appointment. This time will be reallocated to someone who needs HBOT. If it is necessary to cancel your scheduled appointment, we require that you call at least 24 hours in advance. Appointments are in high demand, and your early cancellation will allow another patient access to timely HBOT appointments. When the appointment is cancelled without 24-hour advance notice, it will result in a charge of full price of the scheduled service.
A “no-show” is a patient who misses an appointment without cancelling it. A failure to be present at the time of a scheduled appointment will be recorded in the patient’s chart as a “no-show”. This includes arriving 15 minutes after your scheduled appointment. When the appointment is “no-show”, it will result in a charge of full price of the scheduled service.