The Jersey and Guernsey Customer Service Awards are an annual event designed to celebrate customer service excellence on the Channel Islands. They recognise individuals and teams working in all industry sectors for going that extra mile.
The awards run on nominations from the public.  Businesses can also nominate themselves as long as they can provide supporting customers feedback on their service.
The nomination period runs throughout the summer.  In October all nominations are reviewed and a shortlist of three for each category is agreed by a judging panel.  The finalists are invited to a champagne awards ceremony and the lucky winners are invited on stage to collect their award.
Visit our videos page to hear from some previous winners what it felt like to win.