BrightArrow offers a free two-way direct chat portal that allows parents, students, staff and community members to reach out to the district on a variety of topic categories (of your choosing), to ask questions, make requests, register concerns or make suggestions.
Social media sites, such as Facebook, can offer an outlet for such communication, but BrightArrow takes it a step further by offering the two-way communication portal that allows parents to choose and reach out about specific topics in a way that the appropriate staff members receive the requests or questions and are able to address them efficiently and reliably.
Direct chat includes a mechanism to auto-remind or escalate questions if the internal recipient does not respond in a timely manner.
This is a wonderful feature that opens a line of communications between the community and the school/district.