ScopeIntended Audience: All End UsersThis article outlines how to create call parks and how to park using static or dynamic methods.RequirementsOffice Manager Access to the Manager Portal or higherCreate a Call ParkNavigate to Call QueuesClick Add Call QueueComplete the following fieldsName: Choose a descriptive name, like Park 1Extension: Choose an extension according to Reserved Number SpaceType: Call ParkClick AddStatic Call ParkingWhile on the phone, dial the extension of the call park. The user will be automatically transferred to the parkTo pick up the call, dial the extension of the park againRingbackWhen a call is parked in the range 720-799, the call will ring back to the user who parked the call after 2 minutes. For example, if Caller A is put in Park 720 by Extension 100 and no one picks up the parked call after 2 minutes, Park 720 will transfer Caller A back to Extension 100. This feature is not supported on extensions 700-719 or with dynamic call parking. To increase or decrease the amount of time before ringback occurs, navigate to the system user of the park and update the Ring for time.To choose a static destination for ringback (for example, instead of ringing back to Caller A, ring back to a call queue or auto-attendant), navigate to the system user of the park and update the forward if unanswered option in the answering rules.Dynamic Call ParkingPlease note ringback is not supported when using dynamic call parking. To use ringback, you must dial the extension of the ringback queue.While on the phone, dial ***. The user will be transferred to a call park and a recording will play letting you know the extension of the park.To pick up the call, dial the extension of the call park.