Refund for cancelled tickets will be processed after the deduction of appropriate cancellation fees, which may take up to 7 working days. The customer first needs to cancel the flight ticket from the Airline or can do it from Sainik Udaan app using this procedure : Go to Menu on top left corner - Click on Home Button - Select My Trips - then select upcoming trips on the top - Select the flight you want to cancel and then send us a cancellation request. After you have cancelled your flight, send a email at sainikudaan@gmail.com about the refund and provide Bank Account Number, IFSC Code and PNR Number. We will process the refund within 7 working days.