If you don't have access to a tracking number you can track your shipments online by the reference number assigned to your shipment. You can also use FedEx InSight to track packages without a tracking number.
FedEx InSight is a value-added service that can provide eligible customers with a new level of visibility.
Alternatively, you can call 03456 07 08 09 (open 7:30 am - 7:30 pm, Monday - Friday) to speak to one of their Customer Service Agents or visit FedEx for more contact options.