First, make sure that you have the correct email address registered with us Check your Spam/Junk email folder. If you find our emails in the Spam/Junk folder, move those to your inbox. Alternatively, you can also mark a message from CupidBoutique.com as 'Not Spam'. This way, your Contact list is automatically updated and all your future messages will be received in your inbox. Sometimes, there’s a delay in email delivery due to mail server issues, network issues, or DNS issues. You are advised to refresh your email after a while. If nothing works, please contact us using our Contact page.