Application Monitoring service helps ensure your voice applications have the uptime, availability, and responsiveness required to deliver high quality of service. Automated monitoring solution can call, ping, and perform test requests to your contact center application on a regularly scheduled basis throughout the day, and alert the telephone, email, SMS, and instant message contacts you specify any time a problem is detected.
Application Monitoring service removes the burden of creating custom monitoring solutions for your IVR system, reducing your development time and costs.