Ice Rink tickets may be exchanged for a future date of equivalent value, up to 24 hours before the booked session is due to take place – this can be done by accessing your customer account. Please be aware we reserve the right to charge a fee for ticket exchanges. We reserve the right to refuse any requests made to exchange a ticket less than 24 hours before the session is due to take place. Requests to exchange any tickets received within 24 hours of the booked session taking place will not receive a refund or credit for the order.