When dealing with your personal information we will at all times comply with the UK GDPR to the extent required by law and any other applicable legislation. The GDPR requires us to rely on one or more lawful bases to use your personal information. We consider the following grounds to be most relevant: Where you have provided your consent for us to use your personal information in a certain way (for example, we will ask for your consent to use your personal information to send you fundraising material by email, and we may ask for your explicit consent to collect special categories of your personal information). Where necessary so that we can comply with a legal obligation to which we are subject (for example, where we are obliged to share your personal information with regulatory bodies which govern our work and services). Where necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering a contract (for example, if you apply to work for/ volunteer with us). Where there is a legitimate interest in us doing so. The GDPR allows us to collect and process your personal information if it is reasonably necessary to achieve our or others’ legitimate interests (as long as that processing is fair, balanced and does not unduly impact your rights). In broad terms, our “legitimate interests” means the interests of running IFAW and pursuing our aims and ideals; for example, pursuing a world where animals are respected and protected. When we process your personal information to achieve such legitimate interests, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal information for activities where our interests are overridden by the impact on you, for example where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law). Specific examples of when we might rely on the above bases include: Postal mail - we rely on our legitimate charitable interest for the purposes of raising funds and raising interest in our mission by sending postal mail. We may at times ask for and rely on your consent to send you postal mail. Email - to contact you by email for fundraising or advocacy purposes we will always require your consent and will regularly confirm with you (and at least every two years) that we still have your consent. You will be given the opportunity to withdraw your consent on every fundraising email IFAW sends you. Telephone – if you have given your consent, we will use a phone number you have provided or a phone number available from public sources (e.g. telephone directory) in order to call you for fundraising, stewardship (e.g. to invite you to events or update you about our work with animals and how you can help) or administrative purposes (e.g. confirmation of donation). We may at times rely on our legitimate charitable interest to contact you by telephone. We will never call you if you have asked us not to, or call without your consent for marketing purposes, if you are registered with the Telephone Preference Service. At the start of each fundraising call, we will ask for your permission to continue the conversation. You can ask us not to call you at any time. We will only call you for fundraising or stewardship purposes if you have positively engaged with IFAW in the last 24 months. If you have not positively engaged with IFAW in 24 months, we will only call you for administrative purposes unless you have asked us not to. Administrative purposes – we rely on our legitimate charitable interests to contact you for administrative purposes e.g. to clarify a request you have made or to acknowledge your donation. Administrative purposes – we rely on our legitimate charitable interests to contact you for administrative purposes e.g. to clarify a request you have made or to acknowledge your donation. Research purposes – all our research supports IFAW’s mission and depending on the type of research we will rely on your consent (e.g. in a voluntary survey) or on our legitimate charitable purposes (e.g. when we investigate wildlife issues). Education - we rely on our legitimate charitable interests to send information to teachers and educators by mail and will always get consent for emails. Job applications – we rely on our legitimate charitable interests in order to process your application. Donations - we will rely on our legitimate interests to process personal information to fulfill a donation you make to us. We may also hold your information where necessary for the performance of a contract with you. If we are relying on your consent to do something with your personal information, you have the right to withdraw that consent at any time. This includes the right to ask us to stop using your personal information for campaigns or fundraising purposes or to unsubscribe from our email list at any time Please note we may need to keep some of your information for legal purposes. You also have other rights in relation to the way we use your information – for example, if we are relying on legitimate interests, you can object to us using your information on this basis. Please see ‘your rights’ for further information.