Refunds may not be possible on your original purchase method and may require you to go to a MoneyGram location to collect your refund in cash. For refunds made to your purchase method, funds can take 2-3 business days to be returned.
Transactions cannot be canceled and refunded if the funds have been collected by the receiver or already deposited into a receiver’s account.
If you cancel within 1 hour of payment, you will be issued a full refund. For cancellations made more than 1 hour and up to 180 days after payment, you will be issued a refund for the send amount only, excluding fees.