When you place an order at HINOYA Online Store, you will automatically receive an email message "Your order has been sent to HINOYA Online Store". (※This email does not mean that your order is confirmed). Also, HINOYA Online Store will check the inventory and inspect your order that is placed before 10:00 a.m. JST(Japan time), and then we will email you, "Thank you very much for your order". If you do not receive an email from us, there are several possibilities below.
The e-mail address you entered is incorrect.
The e-mail address has been sorted into the spam folder.
Because of your spam email filter setting
Other system errors.
If you do not receive an email from HINOYA Online Store, please CONTACT US. In addition, we are afraid that we may cancel your order if we are unable to contact you by email.