In case of any issues or grievances related to government schemes, individuals should first contact the designated helpline or customer support of the respective government department. They can provide guidance, address queries, and assist in resolving the issues faced. If the issue remains unresolved, individuals can escalate their concerns by approaching higher authorities, such as the District Magistrate or the State Ombudsman. It is advisable to maintain copies of all relevant documents and communication for reference and to facilitate the grievance redressal process.