After booking, you’ll receive the exact meeting point as well as the contact data of the tour operator in the second email with the tickets. The contact data can also be found in the right corner of the ticket. For questions about the booked activity, you can directly get in touch with the tour operator. For questions about the booking process or the payment, you can get in touch with us, either via live chat, telephone, contact form or email – one message is enough and we will get back to you as soon as possible, in most cases within 24 hours.