To keep your VA engaged, it’s recommended to regularly reward them, particularly if you’re in financial services or mortgage broking.
For instance, you can set targets for settlements on a monthly basis, such as bronze, silver, and gold, and adjust rewards depending on the performance and how successful your VA is at hitting the goals, you can offer them exciting rewards. It’s evident that motivated and happy employees are more productive and efficient, so it’s an excellent strategy that every business owner should consider.