You have 100 days to register your return after receiving your order. Once you register your return, you have 7 days after receiving your return label to drop off your return parcel at the relevant courier drop-off point. The courier is written on your return label.  Depending on where you live, it can take up to 21 days for your return parcel to reach us. We process incoming returns on a running basis, and will we will refund you once your return has been processed at our warehouse. For refunds, it depends on your bank and it may take up to 5 days for the money to be visible on your account.