Health systems have flexibility when it comes to reimbursement for an asynchronous telehealth solution like Bright.md. Essentially, our health system partners have gone down one of three paths regarding reimbursement; all three, however, are dependent on the payer mix and parity laws, which differ from state to state.
With Bright.md, self-insured employees or patients could spend $0 on their visit, since our solution provides quality care that’s equal to—or even better than—a video or in-person visit. Not to mention, we’re steering patients away from other costly avenues of care like urgent care centers or EDs. Health systems can also charge patients a flat fee for using the service—our partners have found patients are willing to pay out-of-pocket despite having existing insurance coverage, because they appreciate Bright.md’s convenience, quality, and time savings. Most of our customers who choose this route remain competitive in their pricing model, charging between $20 and $40 for an asynchronous visit, so that it’s similar to the cost of a co-pay for the patient.
Lastly, health system partners can choose to bill the patient’s insurance, even though reimbursement rates for asynchronous visits vary among states and payers. Our solution is designed to identify patient insurance and send charging information to a billing solution. Billing staff would then complete the same workflow for reimbursement as they would for other visits. Read more