Your package charges are billed for the month to come, so you'll receive your first bill a few days after your service goes live. We'll then start sending your bill on a monthly basis. Your bill will be available in My Account each month. If you’re signed up for online billing, we’ll also send you an email, known as an eBill notification, to let you know when your bill is ready. to view. We’ll only send a paper bill if you have requested this. Paper bills are charged at £2.75 per month, and you can enable this option in My Account.