Great question! While our metal cards are designed for stylish transactions, there are a few considerations when it comes to ATMs and certain machines. ATM Usage: Using metal cards in ATMs or machines that require full card insertion isn't recommended. The robustness of the metal card can pose an issue in some machines, potentially leading to card ejection problems. We advise using the metal card only in machines where part of the card remains exposed, allowing for easy retrieval if needed. However, your original plastic card can still be used in ATMs without the EMV chip. The magnetic strip on your plastic card will be read by the ATM machines. So, for ATM transactions, your plastic card or smartphone are the preferred options. Contactless Convenience: For quick and secure transactions, you can set up your smartphone with contactless features like Apple Pay or Samsung Pay to access ATMs. If you're unsure about the setup, your bank representative can guide you through the process. In Case of a Stuck Card: If your metal card gets stuck in a machine, don't worry. Simply visit your branch with proper identification, and they'll help you retrieve your card. Functionality Assurance: Rest assured, your new metal card works everywhere your plastic card does. The only difference is the housing of the EMV chip, which is now in metal rather than plastic. Remember, the heart of your card is the EMV chip, not the material around it. Feel free to enjoy the stylish convenience of your metal card, while keeping these tips in mind for smooth transactions. Should you have any further questions, our dedicated bank representatives are always here to assist you!