A hotel and its guests have a legal contract that stipulates that the hotel, as the proprietor, has a legal duty to exercise proper care for guests’ safety (a guest is obligated to refrain from destructive or offensive conduct). Examples of exercising proper care for guests’ safety include:
Providing adequate security.
Ensuring that the hotel is free from infestations, such as rodents or bug beds.
Maintain facilities in a reasonably safe condition, such as repairing damaged walking areas.
Providing adequate security and protection at pools and other hazardous areas.
Hiring hotel staff that will adhere to the above, and exercise a reasonable degree of care in general.
In addition to the above, a hotel further has a duty to repair or correct any hazardous condition on a property within a reasonable amount of time. When a hotel guest is injured on site, the hotel may be held liable if the guest can prove that the hotel breached its duty.