Please visit the post office counter during their business hours with your ID (e.g. passport) with you. You will be asked to present your ID (e.g. passport) in order to receive your tickets at the post office.Please refer to the links below for the location and business hours of the post offices where you can collect your tickets from. - Tokyo Central Post Office (located next to Tokyo station - open 24hours) - Kyoto Central Post Office (located next to Kyoto station - Business Hours: 9:00 - 21:00 weekdays / 9:00 - 19:00 weekends) - Mielparque Osaka Post Office (5 min. walk from Shin-Osaka station - Business Hours: 9:00 - 17:00 weekdays only - Narita International Airport Terminal 1 Post Office (Business Hours: 8:30 - 20:00 daily) - Narita International Airport Terminal 2 Post Office (Business Hours: 8:30 - 20:00 daily) - Other Post Offices (You can search the location of post offices in Japan here)