You are covered by the Credit Card companies for “not as advertised product” or “product did not arrive”, you may charge us back with only this reason.
They ship every diamond with its independent laboratory report, EGL IGL CGL EGS, or GIA. During the inspection period, you may independently appraise your jewel. They offer a no questions asked 30 days money-back guarantee. The 30 days are from the day you receive your diamonds purchase. Should you elect to return your diamonds for any reason throughout this ten days interim, you will receive a full refund. They have been selling diamonds over the net since 1997 and had a very low return rate.