As long as it is more than 24 hours before your departure time, you can cancel your trip without penalty. You can either get a refund or reschedule your trip, but there will be a R50.00 administrative fee. If you’re cutting it close and it’s less than 24 hours until departure, you can still reschedule, but refunds are off the table. The administration fee this time around will be R70.00. We cannot issue a refund or reschedule your ticket if it is within one hour of your bus’s departure time.