Your order is shipped to your door by post or parcel service.  Your order is shipped addressed to the shipping address you enter when you ordered or joined.  You can get a parcel tracking number after your order has been despatched. In some countries this is automatically sent to you by email. In other countries you may need to request it from your local customer service team. (I have been trying to get Cerule to email tracking numbers automatically for all deliveries!) Delivery time varies from 3 days in some locations to up to 3 weeks in some NFR countries.  You can change your delivery address before your goods are shipped in your back office or by contacting your Local Cerule Caring Crew. Their contact details are on the bottom of your Cerule homepage, or my Cerule homepage if you are a customer and did not join as a team member (IBO) If you need my help at any time, Contact Me.