Agentforce offers specialized AI agents catering to different business operations. These include Agentforce Service Agent, which autonomously resolves customer inquiries. Next is Agentforce Sales Development Representative (SDR), who engages with inbound leads and schedules meetings, and Agentforce Sales Coach who can train account executives and provide role-playing sessions. We also have a Merchant agent, assisting e-commerce teams with product management. Each agent is designed to operate independently while integrating seamlessly with existing workflows.