Unfortunately, once our fulfillment partner has marked an order as fulfilled, we are unable to process cancellations. Please note that this status change typically occurs within a few hours of order placement. If you have any concerns regarding your order, please refer to our return policy outlined in this FAQ.
Our customer service team is available to assist you from Monday through Friday, 9:00 AM PDT to 5:00 PM PDT. Feel free to reach out to us during these hours with any inquiries or support requests.