When you find a home you like, you can send a booking request right away, or: – If you have questions about the information on the listing, you can schedule a visit by live video call. – When you are ready to book, send a booking request. Remember that nothing will be charged at this stage. – The landlord approves your request and at this moment you need to complete the reservation payment. – In case the landlord rejects your reservation request, no payment will be requested.