Unfortunately, it is not possible to cancel a confirmed order. You can however return and refund an order within 30 days after receiving it, if it meets the Return Policy conditions.
As soon as your order is approved and the payment is made you will receive an order confirmation to your email address. You will receive the order confirmation email within 24 hours of submitting your order.
As soon as the order leaves our warehouse you will receive a text message or email. After this, you will receive another message when the order is ready for pick-up or you will be contacted by the delivery company to inform you about planned delivery time. The extent of tracking services vary between different postal services. If a tracking code is available for your order, we will share it with you via email.