For effective collaboration, we recommend using built-in comments. They save you from explaining which task you’re referring to and will significantly cut down the time needed to exchange information. Task comments also make part of the record of your process for future reference.
To add a comment to your card, please click the red chat icon in the bottom right corner of your open card view.
In there, you can enter text, paste a file, and address who should be notified about it. To send the comment to a team member, click the area below the comment text editor and select a user from the list. Alternatively, you can type @Name, @Surname, @NS, or @group directly inside the comment. The person you point to here to will receive an email with this comment and a link to the card.
The comment’s recipient can reply to it either from the board or via email, directly from their inbox.
Calling out team members with an @ will also work when replying to a comment from an email inbox. Just include the recipient’s name, surname, initials, or a group name preceded by an @ -
the comment will be emailed to the indicated Kanban Tool team member or members.
When you put attachments into comments, they will also be sent with the notification email. You can also include attachments to an email replying to a Kanban Tool comment notification.
Furthermore, you can attach tasks to comments to reference other related work. Just click the paperclip icon.
You can also reference other tasks as part of the comment message - just type # to find the card to mention. Once the comment is made, the reference will be shown as a direct link to the task in question:
The comments side panel also displays the card history. The card edits and comments are in chronological order.