Damage Upon Delivery First and foremost, anything leaving the warehouse is checked for quality, though if you did receive something that was damaged upon arrival, please drop us an email and we'll replace it right away! Damage after Use In certain rare situations where you may see a damage on the garment after usage or after washing, it may need a little investigation from our end to check the root of the problem. However, in any case keeping your booty happy is our sole job here at Bummer. Any garments that lose color or show signs are fading are difficult to assess whether that was an issue from our end or your washing machine, hence they won't be available for a replacement.