If your pet passes away, or if you no longer own your pet, you will need to notify us of this change. To cancel your pet(s) wellness plan, please contact us at (888) 788-1165. Per our Terms and Agreements, all wellness membership cancellations will incur charges for the full fees as far as proportional to the services/products the client has used to that point, plus discounted fees. Please see our Terms and Conditions for more information.