Equitable and inclusive services, as defined by the D&I Charter Initiative, are characterized fundamentally by the recognition of all forms of human diversity; by the accommodation of differing needs and expectations; and by the creation of safe and welcoming spaces that allow individuals to achieve their full potential. Organizations that directly or indirectly provide services to the community need to be aware of people’s diverse needs and starting points in order to develop effective programs and provide effective services. Equitable and inclusive service provision is key to the creation of a healthy, vibrant and sustainable Peel community.