SureMDM offers a two-way messaging service for admins to broadcast instructions or notifications to employees directly from the web console. The two-way messaging is done using the Message and Mailbox options available on the web console and device side respectively.
SureMDM offers Plain Text and Rich Text formats for sending messages. While Plain Text is for creating simpler texts without any formatting, the Rich Text option allows admin to change the colour of the text, underline the text, insert order list, as well as create bold and italicize text. At the same time, on the end user side, there is an Inbox option to compose new messages or reply to messages from their devices to console.