Not all revenue intelligence platforms are the same, and some organizations will have different requirements compared to others. It’s important to understand the key features of revenue intelligence tools when considering adding one to your arsenal so you can see its value to your business. Here are some of the key features to look for when narrowing down your options:
Activity Capturing: Many users invest in revenue intelligence software to capture as much valuable, actionable data from interactions as possible so it can provide accurate predictions.
Conversational Intelligence: Good revenue intelligence tools will provide conversation analytics capabilities that gather data-driven insights from customer conversations from multiple sources, such as emails, phone calls, and other interaction channels.
Advanced Analytics: These tools should provide revenue analytics your team leaders can use to make effective decisions and improve team performance, as well as help them identify winning patterns within your sales cycle.
Revenue Forecasting: This feature will provide your business with real-time engagement data that will help you diagnose and manage pipelines so you can make more intelligent revenue forecasts.
Productivity Insights: Knowing whether your teams are productive enough to reach goals is essential, and your revenue intelligence platform should help you determine if everyone is doing what’s necessary to hit opportunity and revenue goals.
Pipeline Insights: The platform you choose to use should also provide insights that will help you and your leadership team evaluate overall pipeline health to ensure that your business is receiving enough leads and take the right actions if it isn’t.
Automated Prioritization: Your teams need to know which actions to prioritize, and an excellent revenue intelligence platform will automatically prioritize and reshuffle actions in real-time to help everyone focus on the work that will likely result in revenue.