The need to work in the customer service industry varies for every individual. Some want to work in this industry to help people, while some are eager to amp up their communication game. You can start by showing off your people interaction skills to answer this customer service interview question. This can be a rewarding job for those who love to work as a part of the customer service team. So, if you can work under pressure with patience and have good communication skills - this job is for you. You can answer the question by saying- “My interpersonal skills, desire to help others and problem-solving skills encourage me to work as a customer service representative. Also, these skills make me a good candidate for the job role.” This is a frequently asked Customer Service interview question.