There are also some legal deadlines in Illinois that may give you a better idea of your auto insurance claim progression. For instance, under 215 ILCS 5/154.6, an auto insurance company must provide you with the forms necessary to make a claim within 15 working days of your request. Additionally, if the insurance company delays your property damage claim for more than 60 days, they must provide a written explanation, per Illinois Administrative Code 919.80(b)(3).