Kidney C.O.P. Customer Service would like to help with Amazon orders; however, Amazon will not permit Kidney C.O.P. Customer Service to access and edit your order information made on their site for privacy reasons. Only Amazon Customer Service can provide assistance on orders placed on Amazon. Therefore, please contact Amazon customer service at 888-280-4331 if you ordered through Amazon and they will be happy to help you with your Amazon Kidney C.O.P. order. If you are in any need of additional assistance, please do not hesitate to contact Kidney C.O.P. Customer Service at 1-800-586-9424.