We are committed to ensuring that your products reach you safely and securely. However, in the rare event that you have received a damaged or incorrect product, please submit a return request within 7 calendar days of receiving your order. Once the refund request is approved, we will you provide free replacement / Refund as applicable. Please mention your order number when you reach out to us. Damaged product must be accompanied by a photo of damage product along with the packaging it was shipped in so a UPS claim can be field.