You can send an email to support@elitechus.com to clarify your return details.2. In general, we will process your application within 24 hours on working days. If your order contains products that do not meet the return conditions, we will email you to confirm the situation and resolve the issue.3. Place the item(s) in the original packing, put in the "Exchange and Return Form" and seal the parcel securely.4. Drop off your package at the local post office. Send us the return tracking number.5. Once we receive your package, we will promptly process an exchange or issue a refund to your account in accordance with our return conditions.Note: Return Conditions1. You have 30 days to decide if the items are right for you if not, you can certainly come to us within 30 days of receipt.2. Items returned must be in their unused condition with the original packing.3. We do not accept returned items that were sent back by you directly without checking with us first.4. The Return postage should be paid by you and non-refundable. But a refund will be given in the instance of incorrect, damaged, or faulty goods.5. For a refund, it will be returned to your account within 3-5 working days. For an exchange, new items will be reshipped to you within one week.