The Property Ombudsman is an ombudsman scheme which looks at complaints to all housing associations registered with it. The free, independent service is designed to advise customers throughout the complaints process, should they have an issue with a property business.
The National Association of Property Buyers is a not-for-profit organisation which works with the Property Ombudsman to guarantee certain standards in the property buying industry are upheld.
We are fully regulated by the Property Ombudsman and founding members of the National Association of Property Buyers.