This is possible to do if the order was paid by debit/credit card, please take your order, invoice & delivery note with you to your nearest store. The original payment confirmation email will also be needed to match up the card for the money to be returned to. Unfortunately if the order was paid via PayPal the refund would have to be processed at head office, though you can still drop any items off at a store of your choice, but the refund will not be processed until the items are returned to the internet sales department at head office.
If you have any queries about this process please contract us on 01934 641330 and we will be happy to help go over the steps involved.