Great question  Keep in mind that it is impossible to please everybody. Yes, we do have some bad reviews but I hope you keep it in perspective that we have a lot more good reviews. Unfortunately, sometimes there are sellers who don’t act ethically and for whatever reason just decide that they don’t want to sell to us anymore after signing a contract with us. Usually those are the types of sellers who leave us bad reviews.
There have been other cases where it was our fault and the sellers were not informed enough about how our process works and didn’t like the process at the end of the day. Throughout the years, we’ve strived to take those negative reviews as learning lessons and tried to improve our communication and better explain what our process looks like and what to expect every step of the way.
We take our business very seriously and we care not only about our clients, but our employees as well. We try our best to make it a win-win situation for everybody involved. So I hope you understand that it’s impossible to please everybody and we do our best, but ultimately we will have some bad reviews. I would be concerned with companies who don’t have any bad reviews.