If the order still hasn’t been delivered, you are free to cancel your order at any time without penalty. Notify us that you'd like to cancel, and we will issue a 100% refund. Cancelling or modifying an order without paying fees any time after it has delivered is not possible. If you can, refuse the shipment when the driver attempts delivery. When the product is returned, received, and inspected by our team, the round trip shipping fees + credit card processing fee of 3% (if applicable) will be deducted from your refund and the balance will be credited back to your original method of payment.