Our office hours are 8:00AM-4:30PM EST Monday-Friday. Orders are processed for shipping within 72 business hours of order entry however please note that during busy periods (i.e. holiday season), delays may occur. Note : Please ensure delivery is to a secure location, Auclair is not responsible for packages that have been lost or stolen once the delivery has been confirmed. USA Flat-rate ground shipping of $8.00 per order. Shipping is between 5-8 business days depending on final destination. Orders over $89.99, before taxes, receive free ground shipping. CANADA Flat-rate ground shipping of $8.00 per order. Shipping is between 5-8 business days depending on final destination. Orders over $89.99, before taxes, receive free ground shipping.