You may cancel or reschedule a lesson with at least 1 week’s notice without penalty. This allows us to offer the timeslot to other students who may be interested in booking it.
If you cancel a lesson with less than 1 week’s notice, the lesson will be forfeited and cannot be rescheduled.
You can accrue a maximum of 4 lessons to be rescheduled at a different time. This means that if you need to reschedule more than 4 lessons, you will forfeit the remaining lessons.