A courtesy clerk, also known as a bagger, is an entry-level position in supermarkets, grocery stores, and similar retail environments. Their main job is to assist customers and perform various tasks to keep the store running smoothly. Here's a general job description for a courtesy clerk:
Bagging Groceries: The primary duty of a courtesy clerk is to bag customers' purchases carefully and efficiently, ensuring items are not damaged.
Customer Assistance: Courtesy clerks assist customers with various needs. This can include helping them find items in the store, answering questions about products or store policies, or aiding customers with disabilities or others who may need extra help.
Cart Retrieval: They are responsible for retrieving shopping carts from the parking lot and cart collection areas, ensuring carts are always available for customers inside the store.
Store Cleanliness: They often help maintain store cleanliness. This could involve cleaning spills, returning items to the correct shelf, picking up trash, and keeping the checkout area clean and orderly.
Stocking Shelves: Depending on the store, courtesy clerks might help with restocking shelves, particularly during busy times or if the store is short-staffed.
Price Check: They may perform price checks for cashiers when needed.
Other Duties: Depending on the specific store, courtesy clerks may have other duties such as collecting baskets, helping load groceries into customers' vehicles, or carrying out other tasks as requested by management.
Courtesy clerks need to have good customer service skills, as they frequently interact with customers. They also need to be able to perform physical tasks such as lifting and moving items. Overall, this role is important for maintaining a pleasant and efficient shopping environment for customers.