Sometimes a payment order cannot be processed, for example, if there were insufficient funds in your account at the time of the transfer. A payment may also take longer to process, for example, if you are transferring funds to a foreign account. You can see if your payment has been rejected or is still being processed by taking the following steps:
Under Accounts, click the account you used to make the payment.
Then in the far-left of the screen, click 'In progress’ or 'Rejected'.