There are different timescales depending on what payment method you use: Payments made directly from your bank account via your bank's online banking, telephone banking or standing order will take five business days Payments made via the post office will take three business days Payments made directly to us through your credit card online banking account or over the phone before 4pm on business days will be credited to your credit card account the next business day Payments made after 4pm or on weekends and bank holidays will be credited to your account in two business days