Some of our designs are special order. This means that the fabric is ordered from supplier as-needed to custom make the pillow covers just for you. After the fabric is cut to make your order, the fabric store will not take the material back for a refund. For this reason, returns or exchanges are not accepted and all sales are final. The only time it is possible to refund special order items is if you cancel before the fabric is cut, which would allow a return of the fabric to supplier. Please refer to the store policies for more detail.Special order designs are clearly identified in the item description. Look for a sentence that says:**This is a special order fabric, fulfillment is subject to supplier availability, please allow extra time for production.**Special order designs are also tagged "Special Order" in your shopping cart and order confirmation. Look for the phrase "Special Order" right underneath the size notation.Some special order designs have minimum requirements, which will be stated in the item description. Those order minimums must be met before the fabric can be ordered. For example, if a special order design has a $100 order minimum, you will need to purchase at least $100 in that specific design for us to special order the fabric for you.Because of the return/exchange limitations on special order items, please first order a fabric sample to verify colors and texture. Please also closely review the sizing guide to be sure you are ordering the correct size.