Deliveries to the EU
All orders are dispatched from Switzerland. Orders shipped within the EU are processed under the Import One-Stop Shop (IOSS) framework.
The IOSS is a mechanism that allows online stores to sell imported goods to customers in the EU. By utilizing this system, the online store declares the goods, automatically collects the Value Added Tax (VAT) during the purchase, and subsequently remits it to the relevant tax authorities. This simplifies the process for customers, who are charged at the time of purchase and encounter no unexpected fees upon delivery of their goods.
For orders with a value up to €150 (excluding VAT), IOSS VAT processing is applicable. This means that the VAT is included in the purchase price, and customers will not face additional VAT charges upon delivery. Orders exceeding this value will undergo processing excluding VAT, and the VAT will be payable upon delivery. More detailed information can be found here.
Deliveries to the UK: Deliveries to the UK also undergo automatic VAT processing. The autoprocessing threshold for VAT in the UK is set at £135.
Deliveries Outside the EU and UK: For deliveries to countries outside Switzerland, including those not within the EU or UK, please be aware that additional fees and import duties might be applicable. These charges are collected at the border and are the responsibility of the recipient to pay. Unfortunately, we have no control over these charges and cannot estimate their amounts, as customs regulations and duties vary between countries.
It's important to note that customs charges and duties are the responsibility of the customer, and Studio Huske will not reimburse any fees applied. We do not offer refunds if you refuse the package due to the application of these charges. For precise information on the potential duties and taxes that may be levied prior to the delivery of your parcel, kindly contact your local customs office. They can provide further details regarding taxes and duties.
We are actively working on a solution to enhance this process and hope to have it resolved as we experience increased order quantities in the future.