Oh no! Don’t panic: contact us right away, and we’ll do our best to fix
it for you. Here’s how:1. Tell us what’s happened, and we’ll give you a rough estimate for the
cost of repair, plus collection and redelivery by specialist courier2. We’ll arrange a time for our specialist courier to collect the
clock. We strongly discourage sending clocks in the post: they are delicate
things.3. Our workshop team will repair the clock, and arrange for delivery
once it’s back up and running.Click here to tell us what's happened.You can read more about our repair service here.