Telemedicine is more than just receiving medical care from a health care professional over the telephone. It is a broad term that is used for all of the different ways you can interact with your doctor without having to go to their office. Telemedicine allows you to book an appointment with your doctor or medical health provider that you can attend from the comfort of your own home, provided this service is available. Telemedicine was used prior to the COVID-19 pandemic but has become more widely available, with more practitioners offering this service to their patients to avoid face-to-face interactions to help slow down the spread of COVID-19 while still providing their patients with the proper care and treatment they require. Your health care provider can let you know at the time of booking a telemedicine appointment what your options are for remote consultation for that particular clinic, but typical offerings include over the phone, emails or video chat. The decision to use one method over another can be based on your symptoms or the reason for your visit. For example, if you are wanting to see your doctor about a rash, they may choose a video chat so you can show them through the camera what the rash looks like as opposed to you trying to describe it over the phone. Not all services are available through telemedicine, as some treatments or exams can’t be done without a face-to-face interaction no matter how good our technology is.