To avoid stolen packages, we recommend that someone is available at the recipient location to receive the package.  Austin | Fowler is not responsible for lost or stolen packages so please contact the carrier (i.e. USPS, FedEx, UPS) and provide them with your tracking number to inquire further.  Please also note that if your shipping status with the USPS indicates "Delivery Delayed" it is likely due to a regional issue in which the post office does not have sufficient staff to get out all packages on time.  In that case, please contact USPS directly and they can give you further details on your delivery date.We also offer Route package protection at checkout that you can add on as insurance against a lost or stolen package!