It’s important to keep in touch with the people you owe money to and let them know, sooner rather than later, when you’re having trouble making payments.
Send them a letter explaining why you’re struggling to pay what you agreed. It’s best to provide a statement of your income and spending to demonstrate how much you have left after your essential household spending. Your creditors may agree to new payment terms or pause debt collection for a while.
You can use our downloadable template letters to contact your creditors
If you’re not able to keep up with all your regular payments, you’ll need to prioritise which ones to pay first. It’s important to keep on top of any debts that have serious consequences for non-payment. Find out more about which debts to pay first.