When you contact us for mortgage advice, we’ll have an initial conversation to see what help you need. If we can assist, we’ll book an appointment and begin searching for the perfect mortgage product for your individual needs.We’ll also arrange a mortgage agreement in principle for you. This is an important document you will need when purchasing any home.Once you’ve provided documents to support your agreement in principle, we can start preparing your mortgage application.Once your application is complete and approved by the lender, we will continue following up on your behalf until a decision is made.