Originally founded in 2003 by Carmen MacDougall and called The Virtual Assistant Coaching and Training Company.  As a company VACT have successfully trained 1000’s of VA’s worldwide. I bought the business from Carmen on her retirement from the industry at the end of 2014, start of 2015. I would like to add, I am not Carmen, but for those of you who knew Carmen, you will agree with me, she was more than just a coach and trainer – she was a remarkable VA, a leading authority in our industry – and, although my style might be different to hers, I am equally passionate in sharing the vision to supporting people like you to be the best VA’s in the industry.