Provisions on the operations of the company are laid down in the Act on the Limited Liability Company called Työkanava Oy (242/2022). For this reason, employment at Työkanava, which carries out a special assignment of the state, is more complex than in many other jobs.
When the Act was laid down, particular attention was paid to issues related to equality, fair treatment of people, transparency of public administration and openness.
From the perspective of jobseekers with impaired capacity to work, it is essential that TE authorities discuss with the jobseeker the possibility of working at Työkanava. Suitability for Työkanava is always assessed in cooperation with the jobseeker. TE authorities are also required to inform jobseekers clearly about the operating principles of Työkanava and the different stages of the process.
TE authorities adhere to the same guidelines throughout the country in the assessment of suitability. TE authorities are also provided with training on matters related to Työkanava. If necessary, a TE authority may form an expert group to assess compliance with the criteria so that all customers are treated equally.
The Ministry of Economic Affairs and Employment monitors and evaluates the operations of Työkanava as the ministry responsible for ownership steering.  It also provides the TE authorities with national guidelines on applying the Act in the same way throughout the country.