We are interested in making the return process for you quick and easy.
The item can be returned within 14 days from the date of receipt.
If the goods arrived broken or damaged, the received item does not work or the product does not meet your expectations – please, contact us by writing an email to support@wixez.com. Do not forget to indicate the reason for return, include photos of the received item and any additional information if needed. It will help us to determine the most appropriate solution for your problem in particular.
Please note, the product you intend to return must be in the same condition you received it, namely: in its original packaging, without traces of use, together with all necessary documents and equipment in the package. If these requirements are not met, we reserve the right not to refund for the item or make a partial refund.