Oticon’s website has an extensive section on troubleshooting your hearing aid problems and how to fix common issues that may come up in the lifecycle of your equipment. They also have tutorials on how to maintain your hearing aid in its best condition, how to connect your hearing aid to your wireless devices, and how to download extra copies of your instruction manual. If you have questions that you can’t find on their website, there’s also contact information for Oticon itself and a way to find your nearest hearing loss medical provider.