We like to remind our customers that all raw honey crystalizes because it is natural and unprocessed. How fast honey crystallizes depends on the month of harvest and the honey plant that was used to collect pollen. To make honey more soften simply mix with a sturdy knife until the honey has creamy, frosting like texture. If necessary, place jar in warm water or a window sill (lid off) to soften the honey before mixing. Also to bring crystallized honey back to “liquid” consistency you can put it under warm water for 20-30 minutes *but no hotter than 104 degrees F. Thank you!