The Chiller should always remain in its normal upright position (handles up). If The Chiller has been on its side or in any other position, it should be left upright for 12 hours before use. We recommend ensuring that all components are dry/drained before putting away for transportation. If shipping The Edge Tub, care should be taken to ensure that proper packaging is surrounding The Chiller to absorb shocks or impacts. You can view our complete takedown and packaging process here.