Many hospitalizations are the result of an emergency or an accident. In these cases, you do not, of course, need to contact us before you go into hospital. Even if your statutory health insurance (SHI) recognizes general hospitalization benefits you don't need to worry about it in advance. If you have reservations whether your statutory health insurance will recognize the general hospitalization benefits you should definitely contact us. We will then let you know whether we will include the benefits for your treatment.
This is the case if the treatment is medically necessary and cannot be carried out as an outpatient. If your SHI does not cover the general hospitalization benefits this confirmation can no longer be obtained after treatment. Therefore, if you have doubts you should definitely contact us before your stay in hospital.