We recommend you to book your ticket online in order to benefit from the desired time slot.
However, depending on ticket availability, a credit card only ticket office is open from 2pm to 11pm.
From 2:00 pm to 8 pm: the ticket office is located at the Porte Narbonnaise
From 8 pm to 11 pm: the ticket office is located at the entrance of the Château Comtal (1 Rue Viollet le Duc, 11000 Carcassonne)
You can also buy tickets by credit card, cash or “chèques vacances” (from ANCV) from 9.30am to 8pm at the Carcassonne Municipal Tourist Office located at the Porte Narbonnaise (21 Rue Cros Mayrevieille, 11000 Carcassonne).