All Prebuilt Multicolor Headlights and Multicolor Tail lights feature with a 1-year warranty from the date of order. Should you experience any issues with your product, one of our technicians will diagnose and troubleshoot the problem with you. Please note that our warranty covers issues related to moisture and multicolor LEDs only. The warranty does not cover installation errors, wear and tear, neglect, or other similar issues. If you need to claim your warranty, Rgb halo kitswill supply a return label within the warranty period. We will fix the original set of headlights; we will not send replacements unless the original set cannot be repaired. We appreciate your understanding in this matter.
RGB Halo kits builds and thoroughly tests all prebuilt lights before they ship out. A photo or video of the completed build can be provided if requested before the item ships out. Prebuilt headlights are built to order and can take anywhere from 1-7 weeks to ship from date of order. If you have any issue with your pre-built headlights, we will help troubleshot and diagnose the issue with you.
If the issue is an external component issue like LED drivers, controllers, extension wire, wiring harness ect. Rgb halo kits will send out a warranty order that includes replacements that the faulty component. These components can be easily swapped out to fix most issues without removing the headlights from vehicle.
If the issue is an internal component issue like moisture in the headlight, defective led strip or halo, ect. The customer will need to return the faulty headlights to Rgb Halo Kits for repair. We will provide a free prepaid return label within the 1 year warranty and will do a free repair on the original set of lights on which the work was completed. For internal headlight issues, Rgb halo kits does not ship replacement headlights. We repair the original set of lights on which the work was completed. If your product is outside the 1 year warranty RGB Halo Kits may provide a Fix it Service for a cost.
Due to this we highly recommend keeping your oem headlights should you ever need to service your lights in future. We do understand that some customers may not have an additional set of headlights; therefore, all warranty work is expedited and sent back quickly to limit inconvenience.
Bulbs included in aftermarket or prebuilt headlights are often included for convenience and are not covered under warranty or included in the cost of the product.