Once a refund is submitted, you should receive a confirmation email that the refund went through. After this, the funds will typically go back into your account within a few business days but can take 5-10 business days to appear back on your statement depending on your bank/credit card company. In rare cases, it can take up to 4-6 weeks for a refund to be processed to your bank. If you still aren't seeing a refund after this period, please reach out to your bank for more information. If you didn't receive an initial confirmation email or are concerned that your refund wasn't processed as anticipated, please email us at bloom@bloomplanners.com and we will look into it for you!