For security reasons, your card will be blocked if you enter your PIN incorrectly 3 times in a row. To reactivate your card, you�ll have to go to any Desjardins caisse with 2 valid pieces of ID, at least one of which with a photo and signature. If you
can�t get to a caisse, contact us for a replacement card.
If you enter the wrong birth date 3 times, you�ll need to go to your Desjardins caisse (where the account is held). No other caisse will be able to reactivate your card.