ScopeIntended Audience: White Label Partners or higherThis article outlines how to configure notifications when a user dials 911 or 933 in the Manager Portal. The message will be played/shown as follows: There is an emergency call from at .RequirementsWhite Label Access to Manager PortalPoly UC device (firmware 5.7 or higher) or Yealink device (firmware 86.0.21 or higher)NOTE: This is only needed to receive notifications directly to the phone screen.Quick LinksEnhanced 911 & Dynamic Location RoutingCreate an Emergency AddressCreate an Emergency EndpointConfigure Notifications for a DomainConfigure Notifications for a SiteConfigure Notifications for a DomainLog in to the Manager PortalNavigate to DomainsClick Edit for the domain you wish modifyNavigate to the Emergency tabScroll down to Emergency Notifications and complete each field as desiredNotify Via Phone Call: These users will receive a phone notifying them that an emergency call has been made. Only extensions may be selected for this feature, not remote DIDsNotify Via Phone Message: These users will receive a pop-up on their phone screen notifying them that an emergency call has been made (Poly UC and Yealink devices only)Notify Via Email: These email addresses will receive an email notification with the user's name and extension that dialed 911 or 933.Click SaveConfigure Notifications for a SiteTo add notifications to a site, the site must already have been created.Log in to the Manager PortalSelect the domain you wish to useNavigate to UsersGo to the Sites tabSelect the site to add notifications forScroll down to Emergency Notifications and complete each field as desiredNotify Via Phone Call: These users will receive a phone notifying them that an emergency call has been made. Only extensions may be selected for this feature, not remote DIDsNotify Via Phone Message: These users will receive a pop-up on their phone screen notifying them that an emergency call has been made (Poly UC and Yealink devices only)Notify Via Email: These email addresses will receive an email notification with the user's name and extension that dialed 911 or 933.Click Save