In general terms, a facilitator is someone who takes responsibility for initiating, maintaining, monitoring, and concluding structured group activities. The main role of a facilitator is to maintain the integrity of the process and attend to the needs of the participants while being as unobtrusive as possible. Specific to the NSRF organization, we train individuals to become “coaches” who skillfully facilitate protocols and activities in and outside of Critical Friends Group meetings. We differentiate CFG Coaches from National Facilitators, who are certified to train other individuals to become coaches. We know it’s confusing, but we prefer that you refer to your coaches as coaches and not as “facilitators.”