Typical burdensome IT infrastructure support tasks can be transferred to Colobridge team. All Colobridge services, including dedicated servers for rent, are provided with a basic support level that ensures that services provided are high quality and available. We also offer to order extra services – administering operating systems and applications, as well as hardware support by Colobridge team. Colobridge technicians will promptly replace the failed component with a working one from the replacement stock at the provider’s own warehouse in the data centre. If the hardware is covered by warranty, the vendor sends a new component within the time specified in the support contract—for example, next business day—and the defective component is returned to the vendor. Also, the provider is responsible for all other problems with hardware operations: natural wear and tear, malfunctions, and even suspicions that hardware will fail.