At the end of your try period (3 days), if we do not hear from you, we will take that as you loved the product, and you will be automatically charged the remaining balance.
If you choose to send your unit back, please visit your Blackcart order portal and click the “Send Back” button next to the item. For more information, click here.
Please read our criteria before returning TBYB orders:
If you decide that RinseKit is not for you, that’s okay! You can initiate a return within the 3 day Try period through your order portal. To ensure that you receive your $50 deposit back or are not charged a restocking fee, we ask that the following steps are taken, and requirements are met:
Note: We are unable to provide shipping box(es) to you, you are responsible for supplying a box to ship your unit back to us. We strongly encourage keeping the box your unit comes in for the duration of the Try period.
Please remove ALL WATER from your unit, additionally the exterior of the unit should be dry to the touch completely empty prior to shipping.
The unit must arrive back to us with ALL accessories and components intact (including charging cords and any mounts).
The unit must arrive in working, resalable condition.
There is no visible sun damage, dirt, or scuff marks.