When you renew using the ICBC Online system, you will be prompted to choose your “Broker of Choice”. The system will show you up to the last three (3) broker locations that you have worked with, and you may select from this list. This is where you can select your local Westland Insurance office, and an advisor will reach out to you to review your transaction after you complete it.Alternatively, if you’d prefer to work with your Westland Office directly, you can still renew your ICBC insurance in person , over the phone , or by using our online renewal service.