Mr. Cooper homes loans are handled by a 100% U.S.-based home advisor team. You can contact customer service Monday through Saturday at 833-685-2565. Customer service is available Monday to Thursday from 7 a.m. to 8 p.m. Central (until 7 p.m. on Fridays) and from 8 a.m. to 12 p.m. Central on Saturdays. To speak with a loan officer, call 833-587-0087 to explore loan options and get answers to your mortgage questions.