The Waterloo Police Department operates 24 hours a day, 7 days a week. The police department administrative offices are open from Monday thru Friday, 8:30 a.m. to 5:00 p.m. and are closed on weekends. During administrative hours, there will be records personnel officer at the front office that you can speak directly with. You may also reach the police department front office by phone during those administrative hours. The phone number is (315)539-2022.