You should sign out of Go-Global to terminate your session and reset it for the following reasons: Eclipse has frozen. Your clipboard has dropped (you are unable to paste in Excel forms). This is a common issue with MAC OS devices. Your M:\\ drive has dropped/disconnected and you cannot find your local drive to save reports, upload files, or generate EFT files. Eclipse is stuck with an error message. You can terminate your Eclipse session manually by going to the Go-Global window behind Eclipse and clicking the File -> Sign Out option. This will close down your Eclipse session on our server and allow you to log back in with an error-free session.  If the above does not work you can log onto a different server to start a new session as described: https://tphglobal.atlassian.net/wiki/spaces/TPHCS/pages/1695875081