Documentation and knowledge management are crucial for IT teams to maintain consistency, increase efficiency, and reduce errors. To achieve this goal, IT departments need a central location to store documentation, procedures, and knowledge articles.   This central knowledge base is easily accessible to team members. This saves time, promotes collaboration, eliminates duplication of efforts, and enables seamless information sharing. Popular tools offer IT teams a one-stop shop to store and manage documentation, procedures, and knowledge articles. By leveraging these tools, IT teams can boost their productivity and performance.