If you have created an account on our site, you can check the status of your orders at any time by logging in and clicking on "My Account", then "My Orders". You will find one of the following statuses associated with each order: - Processing: Your order has been registered. Once the payment procedure has been completed, you will receive a confirmation e-mail. - Canceled: the transaction has been cancelled for security reasons. Your order has been cancelled, but your products are still in your basket. You can click on the "basket" icon at the top right of your screen, and repeat the operation. - Complete: your order has been processed and your products are on their way to you. In any case, we invite you to always check the "Junk mail" folder in your inbox. You can also contact us by e-mail: support@clublegacyz.com