The main difference between the Premium and Professional Tiers is basically the amount of support you will receive. With Premium, you will receive personal support and our tax professionals will manually enter into the software everything for you after you supply all the required documentation to us.
The Premium Tier also yields more consulting / audit coverage, including a 30-minute conference call to discuss your situation. If this sounds like the support you need and you want a more thorough review than the Base plan, you need to upgrade to this higher support Tier using the 'UPGRADE' button at the top right corner of every page when signed into your MyExpatTaxes account.