A. If you change your mind about your purchase after ordering, please contact us as soon as possible so as we can check the status of your order. If you have ordered a Bespoke, Made to Measure or Personalised product that is already in production, then unfortunately we are unable to change or cancel your order at this stage. If you contact us prior to production, then we will do our best to hold your order until you advise us how you would like to proceed. If you have ordered a Standard Sized product, then these are returnable if you have changed your mind. Please refer to our returns process below for how to send a Standard Sized product back to us.