We’d encourage you to provide your current supplier with a final meter read before switching to us. This will become your start reading for us. We’ll read your meter every six months after that. If your meter is located internally, we’d recommend submitting readings to us on a monthly basis to ensure you’re billed accurately. If your meter is located externally, get in touch and we can arrange a meter reading for you. If submitting yourself, you can do so in a matter of clicks through your exclusive online portal Customer Zone. Alternatively, you can email us at meterread@clearbusiness.co.uk or call 0333 014 3131. You can also submit a meter read via our Live Chat service. Just click on the speech bubble at the bottom of the screen. Simple.