Sensor Data Reporting helps technicians quickly see what was happening with an asset leading up to an issue. This leads to faster root cause analysis and reduced service/repair times. Snapshots also provide visual evidence of asset issues and service resolutions. In some cases, customers question if service calls were necessary and/or if service calls resolved the issue. Snapshots provide proof of issues and service. Alert History provides a flexible and extensible model to capture unique asset events and store them in the cloud and in Salesforce, allowing technicians to easily see how the asset has performed over its lifetime and identify repeat failures and the potential causes of those failures.