Any order that is not received by the last day of the shipping timeline for priority shipments are eligible for a refund of the shipping cost of the order in question, reach out to our Customer Support Team with your order number and we can help!
The shipping timeline for your order starts when your order has successfully shipped from our warehouse and ends when the package has reached its destination. Refunds on shipping cost can be issued for any order that exceeds this time frame, but keep in mind that all orders may take up to 1-2 business days to ship out successfully from our warehouse.