If you are not getting a clear image, here are some steps you can take to try to fix the issue:Use the IPD setting (centre wheel) to adjust the distance between the lenses to remove the double image.Adjust the focus using the diopter setting (side wheels) to improve the clarity of the image.Adjust the headset position using the straps to find the position that provides the clearest image.Wipe clean the lenses for any dust, smudges, and fingerprints with a microfiber cloth.