At Kiss the Hippo Coffee your experience is of primary importance to them. They are dedicated to providing exceptional coffee, goods and services. As such, they have built their returns policy to ensure you're happy with your purchase.
Coffee - As coffee is a natural product that is perishable and is roasted to order, they are unable to accept returns on coffee orders. If there has been an error with your order, please contact them at roasting@kissthehippo.com within 28 days of your purchase. If the coffee taste isn't to your liking, their coffee team will be more than happy to help you discover other options based on your preferences.
Brewing Gear and everything else - If you have any problems with your order, please don't hesitate to reach out to their customer support team about a return or exchange within 28 days of purchase.