All COPE-certified continuing education courses have a period of validity. In the case of online learning courses, typically 3 years. When a case expires it will be temporarily inaccessible while it undergoes a content review, update, and subsequent re-certification. Once re-certified, the course will be available again. If you have purchased a case and do not complete the quiz portion before the expiry, you will be unable to complete the course until the update is complete. Once updated, you will gain access to the revised version. If you are not satisfied, please contact us to discuss a refund or a substitution.