You'll generally follow these steps to make a TPD super claim:
Contact your super fund.
Tell it you intend to make a claim and ask what evidence you'll need to provide. You'll need to have your super details and information about you to prove your identity.
Get the information and submit your claim.
You'll need to provide medical evidence that you're permanently disabled and unable to work in any occupation ever again, employer information and other relevant statements. You can then fill out the forms sent to you and submit your claim.
Your claim is assessed.
The insurer will then decide whether you're eligible for a claim. In some cases, it may ask for more information, a second opinion or further medical exams. Your claim should be paid to your nominated bank account so long as you make a binding nomination. Otherwise, it may go to your employer, though your employer should be able to send it to you.