Each courier we work with provides us with an estimated delivery for each country we deliver to which is the information we provide during checkout. Delivery times are not guaranteed, as per our Delivery Policy.Of course, in the small number of cases it happens, you can return your order to us if it has arrived later than when you need it for. Our packs have a long shelf-life (normally multiple years) so most customers decide to hold onto them for future use.The couriers provide us with a number of working days after which they consider an item lost, you can view the date for your individual country here. Until that point, we have to assume your order is still on its way to you. If you are still to receive your order after the courier’s delivery deadline, please contact us at help@happytuesdays.com so we can assist you further.