To begin, sign in to "My Account" at EBS Ribbons. com and select "My Orders" to obtain a summary of your order history and its status. Second, select "View Details" to see more details. Thirdly, click "Track" if your order has the status "Shipped" to find out the most recent delivery history of your package and to find out its current state. Lastly, confirm delivery when you received your package, then you can earn Bonus Points and save in your next order!