If you receive your order and something is missing,  it sounds like something may have gone wrong in transit and although these mistakes are rare, we want to make this right as quickly as possible. We're really sorry about this!
Please get in touch with our Customer Care Team via Live Chat or Email using the help button to your right, and include the information below so we can get this sorted for you as soon as possible.
A photo of how your order arrived
Your name & email address
Your order number
A description of what you should have received and what exactly is missing.