Refunds will always be issued to the same payment option as you used at the purchase time. If your payment information has changed, please send an e-mail to webshop@dbramante1928.com together with the weborder number, SWIFT and IBAN number. We handle refunds as quickly as possible and process returns within 48 hours after receiving the package. Depending on your card issuer or bank, process time could be between 2-30 days for the credit to appear on your bankstatement.