Our product catalog spans a wide quantity of items, often exceeding the storage facilities we have available. As well, some products sell faster than others, so it doesn't make sense to hold large volumes of slow moving product. To that end, certain products are Special Order only, meaning that stock is not carried in the warehouse and must be ordered directly from the vendor before it can be supplied. Kindly note: special order items may qualify as final sale in certain instances
Backordered products refer to those items that are typically stocked, but we currently out of stock and still awaiting production by the vendor, or shipping into our warehouse. Our average lead times on backorder products range from 2 – 4 weeks, though some can take up to 12 weeks.