If you did not receive any delivery email prior to that - please check the “Processing Time” period for your items first and then allow the maximum days it takes for Australia Post to deliver your item. If it still passes the estimated time it should take to reach you, feel free to send us an email.2. If you received a delivery email with tracking - you may do your own tracking to see where your items are based on the tracking number and instruction provided in the email. Please note that Australia Post might take up to 1 working day to update the most current status of your order. If you found out that your item is currently at a depot in your area, chances are it is on the way to your designated address. If by any chance that the tracking number does not work or there is no status being updated at all, feel free to send us an email.3. If you received a delivery email without tracking - please check “Processing Time” period for your items first and then allow up 3 - 8 working days for the item to be delivered to you. If it still passes the estimated time it should take to reach you, feel free to send us an email.