In addition to the warranty, Transition offer a crash replacement scheme. Whether you bought your frame new or second hand, should you damage it, Transition will do their best to replace the damaged part for the best price they can, assuming the part is still available. If Transition do not have the piece available, they will attempt to work out a crash replacement price on a replacement frame set. The customer is responsible for all shipping costs to get the frame to and from Transition Bikes.