If your order was marked as delivered but cannot be found, we first suggest verifying the shipping address on your order. If the shipping address is correct, check all possible locations around your home, apartment or office and check to see if someone else may have accepted the delivery.In rare instances, packages may be prematurely marked as delivered. For standard ground shipments please wait the full 7 business days from when you received the shipping confirmation email for your package to arrive. If your order does not arrive within this timeframe, please contact us here and we will find a solution.