All subscribers of shared hosting plans, resellers, and VPS plans carry a 30-day unconditional money-back guarantee. Dedicated Servers, Cloud Servers, Firewalls, and Backup Plans are not included under the 30-day money-back guarantee policy. The 30-Day Money Back Guarantee Period is only applicable for first-time signups. Software licenses, domain registration fees, domain transfer fees, and domain renewal fees are excluded from the 30-day money-back guarantee.