Attendee substitutions may be made at any time without additional charges. Refunds will be issued for cancellations received up to two weeks prior to the event start date. Refund requests made less than 2 weeks prior to the event start date can only be considered on a case by case basis and cannot be guaranteed. Administrative fees for all refunds and credits are as follows, unless otherwise noted in the event details: 5% on all events over $100; $5 on events under $100. “No shows” are subject to the full event fee. Cancellations and substitution requests should be made in writing and sent via email to ce@srahec.org.