We will post a renewal invite to you at least 21 days before your renewal date and your renewal will be available to view online from this date.
To save you time and hassle, we may automatically renew your policy for you, if you have opted in to auto-renew. Please check your renewal invite when it arrives to ensure all details are correct and check how the policy will renew.
If you have not opted into auto-renewal and your policy is due for renewal after 23rd December 2023, you can renew your policy online. Log in to My Account, and select "View your renewal" on the policy you would like to renew. You will need to carefully read through your renewal documents to check nothing has changed. If nothing has changed, you can then proceed with your renewal.
If you are unable to renew your policy online or need help renewing your policy, our friendly Live Chat team are on hand to help. Our opening hours are:
Monday to Friday: 9am to 6pm
Saturday: 9am to 5pm
The live chat button will only be displayed when we have agents available to assist you.