If you chose a tracked shipping solution at checkout, you should be able to follow your package via the tracking code you received by email. However, there are some exceptions:
Canada Post often has trouble tracking packages in British Columbia and Alberta. If it seems stuck somewhere for a couple of days, it’s probably still moving on its way to you and should be there soon.
Customs offices (in the United States and elsewhere) can sometimes hold packages for a couple of days without explanation, even if you ordered express shipping. This can add an unpredictable delay to the standard transit time. Unfortunately, we have no control over these offices. Please keep these delays in mind.
If international customers choose “Standard Shipping (No Tracking),” tracking will cease as soon as the package leaves Canada. If you aren’t confident in your local postal system, please select a tracked shipping solution.Please make sure you add a valid mailing address for your order. To guarantee your package, make sure to choose a tracked shipping option. If your order has been marked as delivered but you have yet to receive it, please get in touch with your local Post Office. Retro Modding is not responsible for lost packages.