At the moment, electronic services are widely used in TE services, for example when customers register as jobseekers. Due to the development of the Job Market Finland in the coming years, the offering of digital services will increase and their customer orientation will improve.
However, not all customers of TE services are able or willing to use digital services. Customers can still use the services of the TE Office or the offices of the local government pilots on employment in person, or use national guidance services. Guidance services provide help to individual customers, employers, entrepreneurs and those interested in entrepreneurship by telephone and chat.
Job Market Finland: National guidance services