The banks all have different policies and risk tolerances. Buyers can get frustrated and waste a lot of time going to banks that won't suit their needs.
Using a mortgage broker gives you a view of all the banks and their policies. It means you find the right bank faster and with less stress. With a mortgage broker, getting a mortgage isn’t complicated. It’s about proving you have enough deposit and enough income and then heading to the right bank with that information.
Some tips to making your mortgage application easier: get your documentation sorted early and keep your spending as low as possible in the 3 months leading up to your application.
If you'd like to learn the basics, we have a course which teaches you everything you need to know about buying your first home.  You can find out more here.