Data security is crucial. Here are some considerations: 1. Data encryption and access controls: Ensure the app utilizes data encryption to protect sensitive customer information during storage and transmission. Implement access controls to restrict access to customer data based on user roles and permissions within your organization. 2. Compliance with regulations: Choose an app that complies with relevant data privacy regulations in your region. This ensures you meet legal requirements for data security and customer privacy. 3. Regular security updates: Look for a vendor with a commitment to regular security updates and bug fixes to address potential vulnerabilities and maintain a secure app environment.