If you want to get your refund transformed into the bonus credits, inform our support agents about your decision. They will pass your request to our Financial Department (via email: support@cheappapers.org). Then the person in charge will add bonus credits to your profile. It works only when your refund has been appraised and approved. The bonuses you will receive will be enough to pay for your next order, so you will not need to carry out any monetary transaction.