In case of damage or accident, you should contact the customer service department of our car subscription provided by Caetano Mobility, to report the claim. At that time, our colleagues will inform you on how to proceed with the insurance and the workshop.Please note that our Mapfre comprehensive insurance carries an excess of €500. This means that, in the event of a claim or damage, the first 500 euros, or the total in the event that the repair costs less, will be at your expense.