Remote computer support means the technical support offered to computer users over a particular network connection, which is usually the net. With this, computer technicians and IT support professionals can access the computer remotely and control the user’s computer to diagnose and fix software or hardware issues.
Through remote computer support, users will be able to receive technical assistance without the technician being physically present and the technician, instead, connects remotely to the user’s computer and resolves issues, not to mention performs software installations, offers guidance, configures settings, and does other tasks required to deal with the user’s computer-related concerns.