Refund will be issued after cancellation is made, minimum 30 hours before the selected reservation date. Reschedule can be made by the minimum 30 hours before selected reservation date. Refund and/or reschedule may be caused by cancellation due to force majeure and/or unforeseen events. This is subjected to the committee approval; Online Reservation will not be held responsible for unapproved rescheduled or refunds. Redeemed vouchers cannot be refunded. Contact Online Reservation Customer Service for any refunds or reschedule needed.