If we allocate nursing hours as part of the services, the fees quoted shall include the amount of NHS funded nursing care (FNC) you are currently, or may subsequently be, entitled to. We will deduct these FNC payments from the quoted fee (when charging by Direct Debit) but cannot guarantee that FNC will be approved and received from the NHS. We will endeavour to submit such an application at the earliest time possible. However, as the FNC is paid to the resident it is solely the responsibility of the resident or the resident’s authorised representative to make sure this is done.
If we do not allocate nursing hours as part of the service at the time of admission, the resident will be characterised as “residential”. A “residential” characterisation occurs if our assessment concludes that the resident does not qualify for NHS funded nursing care (FNC) at admission. If at a later assessment it is ascertained that the resident’s needs have changed and nursing care and nursing hours are required as part of care provided, we will write to you with a new costed care plan and adjust the fees accordingly (“adjusted fees”). We will also apply for FNC and if FNC is approved and received we will deduct it from the “adjusted fees”. If a “residential” resident or the resident’s authorised representative believes that FNC should be applied for due to changes in needs, they shall inform us within a reasonable time period if they submit an application for FNC. At this point, a new assessment and costed care plan will be created to provide for nursing hours.