NOW Broadband uses the Openreach network to provide connections, which means switching from another Openreach reseller such as BT, EE, Sky, Plusnet, Vodafone or TalkTalk should be straightforward, with NOW handling the switch and cancelling any existing services.
So, customers only need to sign up to NOW Broadband and they'll do all the hard work behind the scenes, including contacting your existing provider and closing that account.
If a customer is on a different broadband network such as Virgin Media, Community Fibre or Hyperoptic, they will need to contact their existing broadband company directly to close their old accounts after signing up for NOW Broadband.