Our current turn around varies between 1 - 2 weeks as most items are hand made to order. All of our products are shipped via Royal Mail Tracked & Signed For or Royal Mail Special Delivery in protective wrapping to ensure a safe & speedy arrival. Your tracking number will be updated and emailed as soon as your goods have been dispatched. All of our items are hand made so please allow us up to 3 weeks to receive your order although they usually arrive sooner, if you need your items for a specific date please let us know when ordering. Please check you have the correct delivery address saved so we can get your items to you quickly and safely as Misdirected/Wrong addresses provided could take up to 3 months in claims and re-directions via Royal Mails policies. Please also be aware that process & delivery times may vary during the holiday season. Missing/Delayed Items:- UK = If your item does not arrive within 2 weeks since receiving your tracking number, please contact us ASAP so that we can open a case/claim for the delayed/missing item. This must be done within a month time frame according to the postal services to be able to investigate. International Deliveries = If your item does not arrive within 1 month since receiving your tracking number, please contact us ASAP so that we can open a case/claim for the delayed/missing item. This must be done within a 3 month time frame according to the postal services in order for them to be able to investigate. Anything after that time frame will not be investigated.