To provide our customers with peace of mind and a risk-free shopping experience, we proudly offer a 90-Day Money Back Guarantee. To be eligible, you must register online at mychickenfountain.com/product-registration within ten (10) business days from receiving the shipment. The 90-Day Money Back Guarantee is applicable only to The Mini, The Original, The Max, and The Mega Brooder waterers purchased directly from The Chicken Fountain (mychickenfountain.com). Shipping costs from The Chicken Fountain to you is not refundable.