Primary Preventative Care is committed to providing exceptional care for all of our patients, including scheduling availability and timely appointments. Our policy is established to best serve everyone. When you cancel an appointment without giving proper notice, or you arrive late, or you do not show up, you prevent someone else from being seen and receiving proper care. Additionally, these occurrences result in unforeseen openings in our patient schedule, leading to the squandering of our valuable time and resources invested in expert medical personnel and cutting-edge diagnostic equipment. Our office reserves time for you in good faith. Please extend the courtesy by contacting us at least 48 hours prior to your appointment time if you need to cancel or reschedule. Cancellations after the 48-hour cut-off, or no-shows, or arriving more than 15 minutes late for your scheduled appointment will result in a fee, as follows: Office visit/established patient – $50 Office visit/new patient – $75 Fees are not covered by insurance and will be billed directly to you.