First Time Enrollment:
This is a one-timed exercise for any user/customer and will not take more than 30 seconds of speaking into the phone. They can speak in any language/any text. This enrollment creates a customer voiceprint.
Successive Authentication:
Every time an enrolled customer calls into the specified IVRS/ contact center number, the biometrics engine needs only 7 seconds to authenticate against a database of voiceprints.