User Access Security Broker from Secfense “covers” the applications without making it dependent. Thanks to this, in the event of an unforeseen failure, the Secfense broker can be bypassed by changing the traffic (DNS, firewall, routing) until stability is restored. During this time, the application returns to its pre-deployment state, and the 2nd factor is no longer required when logging in. In the physical appliance version, the Secfense solution is delivered in a high availability model. In the case of a virtual appliance, HA is transferred to the virtualization environment.
The SLA level is related to the response time to the reported problem, in existing installations it usually takes several hours (when the customer decides to use network traffic bypass on his side).