If you're having trouble signing up for Netflix, here are some things you can do to help. Make sure you entered the correct email address Check if you have previously registered and already have an active account Try restarting the enrollment process on a different device reboot the device Restart your home network Access fast.com in your web browser and  check the internet connection status When registering through the Android app, check to see if you received an email with a link to complete the registration from your mobile or computer browser.