Sometimes our customers see the following message while checking out with a credit card: “try an alternate method of payment.” The most common reason for this message to be triggered is when the billing address entered does not match the billing address your credit card company has on file. It has to match exactly. For example, if you are shipping the curriculum to your school, but you are using a personal credit card, you must ensure that the billing address is your home address and not your school address.
If you are sure that you have entered your billing address correctly, and you are still seeing that error, please contact us.
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