If you’re late, we can still give you a massage. However, we won’t be able to give you the full amount of time booked. Most of the time, someone is scheduled soon after you, and we don’t want to inconvenience them by running late. If we’re behind schedule, you will still get your full appointment time. We ask you to give us 24 hours notice to cancel your appointment to allow us time to rebook your appointment. If you don’t show up for your appointment or if you cancel with short notice, you will be charged for your session. However, if you are able to send someone else to take that time, we can charge them for the appointment instead.