Usually orders placed in our online store are shipped in three days or less. If you are ordering flooring or a large quantity of any other item be sure to call first to verify inventory and what the lead time might be.  We try to update lead times for online store items here:   Customer Service Most of the time online store items are shipped by UPS ground on the same day the customer places the order. We try to get you your product ASAP. Sometimes due to freight logistics orders do not get picked up as planned by the freight company or follow the published transit times. Our published lead time is that we will ship in stock items within three days of your order plus normal transit time, and we will notify you if anything is different. For custom orders, we rank all our orders according to when the deposits were received. We are a custom shop so most products will have a lead time; the sooner you can plan ahead to place your order the easier it is on us to meet your schedule. Generally a whole house full of doors takes a minimum of one month to produce. We have never missed a promised deadline, and we take your schedule very seriously. If it is a rush to receive the product, it is crucial to order ASAP. Good communication is also key if you are in a rush to receive your order. Note the above answers for payment terms. Our lead times change daily based on other order confirmations, too. It is also helpful to start the bid and design process early. We can work with the architect and homeowner to get the very best value out of our product. Most of our upgrades are very affordable compared with the rest of the industry. It is also nice to have our free advice to draw the plans correctly before it is more difficult to adjust doors sizes and so forth after construction has started. As a value-added service, we have worked with many customers (free of charge) early in the planning process to ensure the door package (i.e. sizes, materials etc) make the most sense from a design and economic standpoint. In many situations we have been able to save the customer significant money with our suggestions. We do not ship your order until full payment has been received.