If you think your item may be lost in the post firstly please allow the time stated next to the delivery options for your item to arrive.
Royal mail standard delivery is 6 to 8 working days from the shipping date (after dispatch) & DPD is next working day delivery when ordered before 2pm (excludes weekends and bank holidays)
If the time stated has passed and you still haven't received your item, please let us know by emailing us at hello@euphoriaboutique.uk
Please note we are not liable for items lost when the address provided to us at checkout is incorrect, we cannot be responsible for any address errors that the customer has given us. In other cases, we can resend the item at our expenses only after the 14 working days has passed (uk) and 21 working days for any other destinations. If the items are no longer available you will be offered a full refund.
Please be aware that we the health pandemic COVID19 has presented delays across the UK and we therefore kindly request you are more patient than usual due to the unforseen, unique circumstances we are all facing at the moment.