Octopus Energy has become renowned for its exceptional customer service, scoring an impressive 4.8/5 out of 60,000 reviews on TrustPilot. Only 3% of the reviews gave a bad review, ranking them 5th out of 76 energy brands on TrustPilot.
Overall, their customer service is one of the best in the energy market. They've also been awarded "Supplier of the Year" status multiple times.