Using the Account Holder dashboardTo change your memorable PIN password, select the 'reset pin' option on the user card on the Account holder bOnline phone dashboard.  You can also change the memorable PIN password for other members of your team using this feature. Using the user card re-send invitesYou have the option of 're-sending' and invite to a user which will prompt them to create a new password.Using the forgot password links on the appsOn both the desktop and mobile apps, select ‘password issues’ below the login page.You will then be sent an email with details on how to change your password.For any further help, please email voipcare@bonline.com