Any chilled or frozen items are packed in a standard cardboard box and may spoil if left unattended for long periods of time. If you spend over $40.00 on frozen or chilled items you will receive a Prickly Pineapple insulated tote bag. If you have an esky you would like to leave outside, our drives can pack any chill or frozen goods into these at your request. Please leave a note so we know to do so.If you have ticked you agree to our terms and conditions at check out, The Prickly Pineapple will not be responsible if your items have perished.