The DHL delivery person delivers the order to the delivery address. If you are not present during the first delivery attempt, you will receive a notification. This can be done by means of a note in the letterbox, via the Track & Trace link or by email. DHL will then let you know where your order is with one of the following 3 options:
1. They come back the next day
2. The order is with the neighbors
3. Or the order is at a collection point.