Ans. The controlling process typically involves the following steps:1. Establishing standards: This step involves setting performance standards or benchmarks against which actual performance will be measured.2. Measuring performance: The second step is to collect data and measure actual performance against the established standards.3. Comparing performance: In this step, the measured performance is compared with the set standards to identify any deviations or variances.4. Analyzing deviations: The next step is to analyze the deviations and determine the causes behind them.5. Taking corrective actions: Once the deviations and their causes are identified, appropriate corrective actions are taken to rectify the deviations and bring performance back on track.6. Follow-up and evaluation: The final step involves monitoring the effectiveness of the corrective actions and evaluating the overall controlling process.