You will have received an estimated delivery date by email when you placed your order. If this estimated date hasn’t passed, then your order is still on its way. If the estimated date has passed, please use the tracking link for your parcel to see the location of your parcel. If you still have more questions, please contact us by filling the contact form on our website or email us at q7@q7paris.com clearly stating your order number. Thanks for choosing Q7Paris.