Business NBN can run slowly for a number of reasons. When moving to the NBN, businesses will often experience increased bandwidth compared to older ASDL services. It is important to understand the reasons why your NBN may be running slowly.
Understand that many other users are on your network as well. This can either be via the cables ethernet connections to your modem, as well as through your wifi connection. The more devices you have connected, the more bandwidth is shared. Ensure you have a secured WiFi and secure password, as anyone nearby can always log onto your wifi and start consuming bandwidth.
System updates can also effect your speed. If you are using Windows, you may be experiencing automatic updates which can slow down performance. If you are using other devices, check your system updates settings to ensure that this is not running in the background.
Backup apps like Dropbox and OneDrive can also decrease speed. If you have automatic backups set to your laptop or apps, this can slow the performance of your wifi. Check the settings and limit the amount of bandwidth for uploading and downloading via these apps. These may be running in the background and you don’t know.
If you have checked the above methods and you are sure that these are not the reasons why your connection is slow, then feel free to contact to us anytime. Someones there can be network faults or planned maintenance that you may not be aware of. We can provide you with this information or we can discuss some other reasons why things could be slow.
Reach out to TelcoHQ Australia at any time via the chatbot in the right hand corner of your screen or by calling us at 1300 193 299