Scope:This document will show you how to run a ping towards our SIP servers and export the data. This application is used to see if there latency or packet loss within the network or ISP. Data can explain why you may be experiencing call quality issues.Requirements:PingPlotter (Has a 14 day free trial)Workstation/Server on the same local network as endpointsInstall PingPlotterDownload PingPlotter hereInstall and select the option for the 14 day trial.Configuring PingPlotterSet Enter target name or IP to one of our servers (see IP Addresses and Ports)Press the Play button and let it run for 4 hours during work hours.Exporting DataClick Pause iconClick File Click Export Sample SetSave it on your computerEmail it to support for troubleshooting