Chefs Life customers will receive an order confirmation email once an order has been received. When the order ships, we’ll send a shipping confirmation email that includes the UPS tracking number for your reference. Please allow up to 24 hours upon receipt of this email for your tracking information to be posted on the carrier’s website.
Your localpostal driver, at his/her discretion, may choose to leave the package at the door or on your porch. We are not responsible for packages that are damaged, lost, or stolen after the driver confirms delivery of the package.
If you have any questions regarding the tracking information given to you or your package shows delivered and you can’t find it, please contact your local post office for assistance. We only see what the tracking page says, but your local post office can definitely give you more information.