IntroductionThis guide will outline the configuration guide for creating and configuring a SCIM app in Okta.PrerequisitesThe following steps are required in order to set up an Okta account with a Dixa account.Create a API token for use in the SCIM app. See here for info on creating your API tokenSupported FeaturesThis section covers the supported features of the Okta SCIM app. Create usersWhen users are added to the Okta application said users are automatically created as agents in the Dixa account.Note: Dixa requires a unique email, phone number and userName when creating new users. If any of these values already exists in the account, the SCIM creation will be rejected by our API.Update User AttributesAny updated attributes in Okta will automatically be updated on the linked Dixa user. Note: Dixa only allows one email and one phonenumber per agent currently. This means that only the email marked "primary", or the first in the list will be chosen.Deactivate UsersDeactivating a user, or unassigning the app from the user will result in the corresponding agent to be deactivated accordingly.Note: Deactivating a user does not delete the Agent in Dixa, but instead it will continue to exist as an enduser.ProcedureThis section will consist of a step by step guide to setting up a SCIM app in Okta.Create the API token as mentioned in the prerequisitesIn your Okta admin interface click "Applications" -> "Add application" -> select the Dixa SCIM app -> click "Add"Under "General settings" select "Done"Under "Provisioning" select "Enable API integration"  Fill out the field named "API Token". The token should be set to the API token created in Step 1. Press "Save"Click "Edit" and enable the desired functionality of the App. For full functionality, select as below.The app is now ready to have users assigned.