Don’t ‘worry. It is common that the tracking does not update its status every day. If the package status has not changed within 48 hours please contact us. We as your new family will do our best to solve the problem. ​
If you not receive your package within 3 weeks, than we will start an investigation at the carrier. This can take up to 7 working days to get feedback from them. Unfortunately we need to be patient and wait till they get back to us.
Thank you for your understanding. Always track your track & trace code on the website of the carrier before contacting us.