Once you have placed your order, we'll process it within 1 working days. If you choose our Express service, your teas will be delivered within 7 days after shipping. If you choose Ground Shipping then the vast majority of deliveries are made within 5-12 days of dispatch, but on the odd occasion they may take longer. We can make good tea but unfortunately we can’t solve all the problems of the postal service. Check out our shipping page for more info.