Any damaged or defective wines received by the purchaser are fully returnable 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the good. They shall offer you the option of a refund or exchange (if available) of wine provided the faulty product is returned to them in the same condition as it was originally received by the purchaser without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to them.