No, pre-ordered items are not yet considered final sales. This is because our pre-ordered items may still be in the process of making, or there’s no stock available. In line with this, there is a possibility it may be subject to unforeseeable delays due to the nature of the transaction. If any case, your pre-ordered item takes too long to process, you have the right to cancel it. It is only applicable if the delay is overly prolonged. Either way, the preordered product will not be shipped out immediately. Upon processing the payment, the anticipated delivery date will appear on the product page. Take note that this can change without further notice. But if it reaches the point that the delay becomes unreasonable, this is the only time we can refund your payment.
Under the terms and conditions, you cannot cancel your pre-ordered item if you have a sudden change of heart. Keep in mind that our products are only made specifically upon request. The size of preordered products is tailored to you, so canceling your order may not be applicable. We are not a fast-made fashion company. All of our items have been made out of love and passion, and it takes time for us to ensure we dispatch high-quality products.
We value our reputation and strictly adhere to our women empowerment mission. All of our collections are only limited. We are practicing sustainability to avoid wasting resources. Therefore, before placing your order, check our return and exchange policy. Make sure to shop responsibly.