If this happens, we are truly sorry. Please email us at support@gearden.com and tell us your order number and how we messed up (please include a photo showing the issue).  We will take care of you and cover all costs of getting you the right item. We will send you a new item and pay for your shipping to send that one back to us. We are human and do make mistakes.  We will make sure to correct the issue ASAP!