Orders can be returned for a full refund up to 30 days after purchasing. To receive a refund, unused, unopened item(s) must be shipped back at your expense to:Flip-It Cap CompanyAttn: Returns Department (Your Order #)55 Jacobus AveSouth Kearny, NJ 07032Email tracking information to help@flipitcap.com. A full refund will be processed once received and inspected.