We list in our shipping policy that
All orders for our products are processed and shipped out in 10-15 business days with 1-3 days of processing time.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow 2 additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
LONG SHIPPING
For any order that is still shipping for +5 days longer than the estimated shipping time - basically anything past 3 weeks, SnS will gladly refund you (shipping cost), but only if all has been addresed in the shipping policy