Most landlord and tenant disputes are resolved through effective communication with each party trying to resolve the dispute amicably. Any agreement reached in this regard should then be set out in writing.
If resolving the issues amicably is not possible, then issues in dispute should be documented in writing. This should be specific and accurate so that those communications can then be used as evidence at Court.
If the dispute cannot be resolved in correspondence a impartial third party mediator can be instructed to assist the parties with resolving the dispute.
As a last resort the parties can issue Court Proceedings.