Starfire Diamond jewellery prides itself on the high quality of our materials and the standard of craft that goes into hand-making your custom engagement ring. All our jewellery comes with a lifetime guarantee against faults in materials and workmanship to reflect our high standards. To ensure your jewellery and stones are securely set, you must bring your piece of jewellery for an annual check. This is a free service and is included in all purchases. However, this guarantee is void if it has been more than 18 months since your last check. The guarantee covers defects caused by faulty materials or workmanship. However, our guarantee does not cover defects related to wear and tear, scratches, neglect, misuse or any loss of ring or precious stones from the ring. If the ring has been modified or repaired by someone other than Starfire, this guarantee is also void. Engagement rings not made by us are not covered by the guarantee. If there are any problems whatsoever please inform us and bring your ring back to the boutique as soon as possible for an inspection. Rings that are covered by the guarantee will be repaired free of charge, and rings that are not covered will receive a quote for repair.