If you can't find your Wi-Fi network when setting up your Hue sync box, try the following:
- Make sure your Wi-Fi network is set up and functioning correctly.
- Make sure your Bridge and mobile device are connected to the same Wi-Fi network.
- The Hue sync box is only compatible with 2.4 GHz networks. If your Wi-Fi is operating on a 5 GHz network, switch to the 2.4 GHz network instead.