Enter your username and password for your Spectrum account.
Then choose your equipment and wait, while the app tries to connect with your equipment.
If there is no network outage and no power failure at your end either, then a green circle entailing a checkmark would appear for each piece of equipment.
If however, you see a yellow circle, it means that piece of equipment cannot be reached.
Finally, if there is a network outage, a service interruption message will appear on your app’s dashboard.