Our "100 Night Sleep Trial" is designed to give you ample time to experience the comfort and quality of our mattresses in your own sleep environment. Here are the details: Duration: The sleep trial lasts for 100 nights from the date of delivery. We believe this extended period allows you to fully adjust to your new mattress and determine if it meets your sleep needs. Risk-free trial: During the 100-night period, you have the freedom to sleep on the mattress and assess its comfort, support, and overall suitability for your preferences. We want you to feel confident in your purchase decision. Flexibility: If, at any point during the trial, you find that the mattress doesn't meet your expectations, you have options. You can initiate a return for a full refund or with our DUO Mattresses you can do ONE Comfort Exchange. We want you to find the perfect mattress for a restful night's sleep. Return process: Should you decide to return the mattress, simply reach out to our customer service team. We will guide you through the return process, which may involve scheduling a pickup or providing instructions for donation in some cases. Rest assured, we aim to make the return process as hassle-free as possible. Refund/Exchange: Upon receipt of the returned mattress, we will process your refund promptly. If you opt for an exchange, our team will assist you in selecting a different model that aligns with your sleep preferences. Please note that any price differences between the original and exchanged mattress may apply. Condition of the mattress: We understand that the trial involves using the mattress, and normal wear is expected. However, to be eligible for a return or exchange, the mattress must be in reasonably good condition and free from significant damage or stains. Our "100 Night Sleep Trial" is designed to prioritize your satisfaction and ensure you find the perfect mattress for a rejuvenating sleep experience. We believe in the quality of our products, and this trial allows you to experience firsthand, risk free. Eligible Mattresses: DUO Latex, DUO Memory, DUO Lift, Classic Hybrid Mattress, Today Mattress, ES Explorer RV Mattress **The DUO Epic is considered a custom mattress and is not eligible for the 100 Night Trial. It does come with ONE Comfort Exchange**