Don’t panic. Take another look around and try to find your phone. If you still can’t find your phone, let us know right away and we’ll temporarily suspend your service so no one can use your remaining balance. Assist Wireless will help you get a replacement phone. We usually can have it to you in just a few days, and we’ll transfer any remaining balance in your account to your replacement phone. Call us to suspend your account: 1-855-420-2449 or contact Assist Wireless Customer Service at 1-855-EZASSIST (1-855-392-7747).