Our cloud service is completely virtual and hosted on Amazon Web Services (AWS). Amazon is also ISO and SOC2 compliant and responsible for restricting access to facilities housing the productions systems to authorized individuals. AWS is also responsible for environmental protection and preventative maintenance over production systems. AWS has published further details here: https://aws.amazon.com/compliance/data-center/controls. These certifications address physical security, system availability, network and IP backbone access, customer provisioning and problem management. Physical access and environmental controls are managed and controlled by AWS. AWS physical protection assurance information can be found at: https://aws.amazon.com/compliance.