A main concern for many service companies is answering service calls. The process can be time-consuming, but it’s crucial for securing business. Some plumbing software solutions deliver customer portals with live booking capabilities for streamlining scheduling.
For instance, Sera’s software offers the industry’s first customer hub, which features a portal and live booking widget. Using the portal, customers can review service history, manage invoicing, and accept estimates. The live booking widget allows new and recurring customers to schedule appointments that meet their needs. What’s more, both functions integrate with your website for better customer service.