Please supply a delivery address where there will be someone to sign for your parcel. If nobody is in when the courier calls, they will leave a card. You can collect your goods from your local branch or arrange a redelivery. For UK orders, we use DPD Local. Tracking details will be sent to your email and mobile if a number is supplied on the order. If you have a problem with a delivery or with goods damaged in transit, email us at info@nashdog.co