There are many reasons why a company may turn to a managed service provider, which typically depends on a company's size and individual requirements. Factors may include: Top-of-the-line IT solutions that don’t break the bank.  An in-house IT team doesn’t make good financial sense right now, or a company may need its in-house IT staff to focus on internal projects or more critical parts of the business.  Around-the-clock monitoring to improve security and reduce downtime.  Significant IT cost savings.  Specific expertise is required for a particular solution or service.