This depends on whether you host your website on our server. If you host with us: All of our website hosting clients receive 24/7/365 support. We are responsible for your website functionality, speeds, up-time, back-ups and security. No additional fees are required to maintain or perform small updates to your website. Learn more about our website hosting services here. If you host elsewhere: If we do not host your website on our server, we do not have the access needed to guarantee proper maintenance. You and your website hosting provider are responsible for the functionality, speeds, up-time, back-ups and security of your website.