Sharper Image hope you are satisfied with your purchase. If the product purchased from the website does not meet your expectations, you can return it with the packing list within 60 days of purchase. After 60 days, please refer to the original manufacturer's product and service warranty. You will be refunded the way you paid. The returned product must be in a brand new, unused condition and include all original packaging and accessories (including all warranty cards and product manuals/instructions). Items with a gift receipt on the packing list may be returned to obtain an electronic gift certificate. Any product that has been abused or shows any signs of widespread use will not be returned or exchanged.