Orders are dispatched within 24 working hours of placing the order. Delivery times for these countries are the same as for the rest of Europe: 3-7 business days from the moment it leaves our warehouses. However, the following countries have a tendency to suffer delays due to customs management in the destination country: UK - Switzerland - Norway. Unfortunately, there is nothing Zoco Home can do regarding these delays. We suggest that you prepare beforehand any paperwork that they may ask from you and contact the corresponding customs authorities if your shipment is delayed.