​Hobby Lobby's normal hours of operation are Monday through Saturday from 9 a.m. to 8 p.m. Hobby Lobby stores are closed on Sunday. According to CEO David Green, this allows employees to have more time to spend for worship, rest, and family.
This concern for employee well-being is another reason that Hobby Lobby does not scan. Hobby Lobby clerks do not scan barcodes and SKU’s on products at checkout. According to Hobby Lobby’s founder, David Green, this is because computers will never replace people at Hobby Lobby. Green also believes that trusting people, the cashiers, leads to more success and stronger team development. A barcode-less checkout provides better customer service where you interact with a person, not a scanning machine. And many of Hobby Lobby’s merchandise comes from cottage industries (at-home crafters) who cannot provide goods with barcodes. Like its merchandise, cashiers do not scan coupons either. Store clerks will enter in the Hobby Lobby coupon code or promo code (where applicable) with your purchase. This works out even better for the customer since machines often miss promotional items and do not give the correct discounted price.