‘Send a parcel’ will allow pickups from most business and residential addresses but not rural/non-urban addresses. Use Address Checker to see if a delivery address is in a Rural/Non-Urban Zone, Business Zone or Residential Zone. There must be access to the property and specified location, so our courier can pickup the parcel from your address. We also cannot pickup from or deliver to Stewart Island, Great Barrier Island, Waiheke Island and Chatham Island. We do not pick up or deliver from PO Boxes or Private Bags.