It depends. There are three types of email: Transactional emails: These are automatic emails sent by the website, e.g. Lost Password, eCommerce Order Update, etc. These ARE included in your hosting via 3rd party services like Send in Blue or Mailpoet. Traditional email: This refers to your regular email inbox for communication purposes. Traditional cPanel hosting includes this email as a self-hosted option together with your website. This practice is HIGHLY DISCOURAGED due to various safety reasons outlined in this article. We recommend GSuite for email at USD5/user/mo. Marketing email: These refer to marketing newsletters and eDM campaigns, and are also NOT included in your hosting. We recommend using a marketing service provider such as Mailchimp or ActiveCampaign for this.