We got you, bestie! Once your order is delivered, you have 24 hours to submit a Fit Return and schedule your return pickup. You'll be refunded the Rental Fee minus a $5 handling fee for local delivery. If your order was shipped to you being outside our 10-mile radius, you'll be refunded the Rental Fee minus the shipping cost.
To make a Fit Return, simply head to Rentals in your account, click return for the item that doesn’t fit, and choose didn’t fit as the reason for your return. Once you click submit, you have 24 hours to make your return.
Note: If you're shipping back your Fit Return, your Fit Return is considered returned once scanned by USPS or the shipping courier of your choice.