For hotel or other end supplier issues, the best way to resolve an issue is to speak to hotel reception staff or the on-duty manager at the accommodation. If hotel staff cannot resolve your issue, please get in touch with a Voyages.golf team member who will resolve the issue with the hotel on your behalf. If you are physically at the hotel, speaking to hotel reception staff will be the fastest way to resolve an issue.   Please note that issues are difficult to fix retroactively. If you have an issue during your stay, we encourage you to seek a resolution at the time, as requesting compensation from a hotel after your stay is generally difficult or not possible.