Using an eCommerce platform may help you save time, money, and effort, improve customer interaction, attract more customers, and expand internationally, but it doesn't mean it's flawless. There are some disadvantages of using an eCommerce platform that you could take into consideration before using one for your online store: 1. It lacks personal touch and face-to-face interaction with your customers 2. Compared to purchasing the items from a physical store, your customers will receive the products later 3. It doesn't allow people to experience the product before they decide to buy it 4. It could lose credibility because you ask your customers to provide their credit card information when they make a purchase It's best to be aware of the drawbacks of using eCommerce platforms so you can address them and build your business.