Yes! If you would like to ship your item(s) back to us for a purchase-price refund to the original form of payment or a non-expiring gift card, contact us within 30 days of purchase at info@bezelandkiln.com or call 206-623-0504 (The Handmade Showroom) during business hours with your receipt code.We will then send you complete return instructions and a personalized Return Authorization (RA) number to help us track your return.Our full returns, refunds, and exchanges policies can be found here: https://bezelandkiln.com/policies/refund-policyPlease note: Returned items received without prior contact authorization may not be credited properly. Please contact us first before shipping your items!