Scope:This document will show you which Microsoft Licenses are supported for TeamMate Connector.  Requirements:Each Microsoft User and the Global Administrator must have a Microsoft User License and a Microsoft Phone System License.One extra Microsoft User and Microsoft Phone System License will be temporarily required during the initial setup. The licenses may be removed after setup.Getting StartedBelow are two lists of Microsoft User licenses. The first list has the Microsoft 365 SKUs that require a phone system addon license. The second list has the Microsoft 365 SKUs that already include the add-on. Review each list to determine whether the Microsoft Phone System add-on will be needed for each user.NOTE: This does not include the TeamMate connector license that may be required by your voice provider.Eligible Microsoft Licenses that require the Phone System AddonThe below licenses are eligible for the Microsoft Phone System add-on.Note: If using BUSINESS_VOICE_MED2 then you will need to remove the calling plan.Microsoft User LicensesProduct NameUser SKUsUser License TypesMICROSOFT 365 BUSINESS PREMIUMSPBSmall BusinessOFFICE 365 BUSINESS PREMIUMO365_BUSINESS_PREMIUMSmall BusinessMICROSOFT 365 BUSINESS STANDARDSMB_BUSINESS_PREMIUMSmall BusinessMICROSOFT 365 BUSINESS BASICO365_BUSINESS_ESSENTIALSSmall BusinessMICROSOFT 365 BUSINESS BASICSMB_BUSINESS_ESSENTIALSSmall BusinessOFFICE 365 E1STANDARDPACKEnterpriseOFFICE 365 ENTERPRISE E2STANDARDWOFFPACKEnterpriseMICROSOFT 365 E3SPE_E3EnterpriseOFFICE 365 E3ENTERPRISEPACKEnterpriseOFFICE 365 ENTERPRISE E3 DEVELOPER PACKDEVELOPERPACKEnterpriseOFFICE 365 ENTERPRISE E4ENTERPRISEWITHSCALEnterpriseMICROSOFT 365 F3SPE_F1EnterpriseMICROSOFT 365 F1M365_F1EnterpriseOFFICE 365 F1DESKLESSPACKEnterpriseMICROSOFT 365 A1M365EDU_A1EducationMICROSOFT 365 A3 FOR FACULTYM365EDU_A3_FACULTYEducationMICROSOFT 365 A3 FOR STUDENTSM365EDU_A3_STUDENTEducationPhone System Add-onsProduct NameUser SKUsPhone System OR Microsoft Communications Online (can only be added to E1 or E3 as an add-on)MCOEVMicrosoft Business Voice (including Calling Plan)**BUSINESS_VOICE_MED2Microsoft Business Voice (without Calling Plan)**BUSINESS_VOICE_DIRECTROUTING_MEDMicrosoft Business Voice (without Calling Plan)**BUSINESS_VOICE_DIRECTROUTINGMicrosoft Phone System for EducationMCOEV_FACULTYCommon Area PhoneMCOCAPMicrosoft Business Voice licenses have been retired by Microsoft as of the end of June 2022. Using the Teams Phone license is the recommended replacementEligible Microsoft Licenses that include the Phone System AddonThe below licenses are include the add-on for Phone System and do not need any additional purchase from Microsoft.Product NameUser SKUsMICROSOFT 365 E5SPE_E5OFFICE 365 ENTERPRISE E5ENTERPRISEPREMIUMOFFICE 365 ENTERPRISE E5 WITHOUT AUDIO CONFERENCINGENTERPRISEPREMIUM_NOPSTNCONFMICROSOFT 365 A5 FOR STUDENTSM365EDU_A5_STUDENTMICROSOFT 365 A5 FOR FACULTYM365EDU_A5_FACULTYMICROSOFT 365 A5 FOR STUDENTSENTERPRISEPREMIUM_STUDENTMICROSOFT 365 A5 FOR FACULTYENTERPRISEPREMIUM_FACULTYMinimum License RequirementsYou NEED a minimum of 2.One must be assigned to the Global AdministratorOne must be available (unassigned). This will be assigned to a TMC created management user which is required for setup. The licensing can be unassigned 2 hours after the Direct Routing setup, but the management user must remain.Additional QuestionsMicrosoft is continuously renaming and adding/retiring licenses. If you want to use a combination that is not on the lists above please let us know for further guidance.Note:Microsoft can take up to 24 hours to propagate changes in Office and Teams.Can take a while to build a Direct Route.Can take a while for a Teams User to see their dial pad.Can take a while to assign Users licenses.Can take a while for licenses you purchase to show as active.