We aim to provide the best quality possible on all our print services. All jobs are inspected for quality and accuracy when moving through each stage of prepress and production. If there is an error in printing or bindery which we do not catch that makes your job unusable, we will replace the job as quickly as possible. In the case of missed deadlines or other extenuating circumstances where a reprint will not suffice, refunds or store credits may be issued. We encourage customers to check their files carefully before ordering, as we cannot assume responsibility for errors which were overlooked by you when proofing, or issues which were already present in your files (e.g. low resolution photos, inconsistent alignment, etc). For more about our policies, please view our Terms of Service.