Unless otherwise stated on the sew-in label, a very light surface wash of all Jellycat toys is recommended with soap and rinsed with cool water. Then for the fur to be dried with a hair dryer with little or no heat. Some soothers and comforters are suitable for a cool machine wash - please check the sew-in label. If you’re shopping online, please check the washing instructions in the individual product description before purchase. If you’re at our store, please check the washing instructions on individual Jellycat toys for how to wash.