In the event that a product you have purchased online is not suitable, we’d be happy to help you facilitate a return. To make a return, kindly contact us at hello@twentythirdbydeanne.com so we may provide you with the return instructions. Upon receiving the return, we will process the refund to the original method of payment.  *We accept returns on select items (found on product description) within 14 days of receipt. Items must be postmarked by the 14th day to be eligible for a refund. If an order exceeds the allotted time, only a store credit will be given within 30 days from the date it is delivered.