If you are sending medals to us for mounting, engraving or framing, please send your medals and/or other items using an appropriate insured & tracked service (we recommend Royal Mail SPECIAL DELIVERY) to the address below. Wrap each medal in tissue (please DO NOT send any boxes as these will not be returned). Use a secure padded envelope which the Post Office will be able to supply. Include your name, address, email address, contact number and your order number inside with the items you are sending. Finally, please write your order number on the front left hand corner of the envelope.When placing your order online, you will be offered various shipping options. We recommend selected the recorded shipping service. If standard shipping is selected then your order will be sent using normal post.Our address for posting is:Empire Medals LimitedB10 Leasows CourtHortonwood WestQueenswayTelfordShropshireTF1 7AF