No. Your customers receive a secure tokenised link in an email or text. They will clearly be able to see, at a glance, who’s asking them to pay, what for and how much, and within 3 clicks, they can have made the payment to you from their bank where Ordo will have already set up the payment for them to authorise. Ordo confirms to them they have successfully paid. If your customer chooses to, they can sign up with Ordo or download the Ordo app. If they do this, they can see all their payment requests sent through Ordo, request money through Ordo themselves, keep a check on what they’ve paid and what they haven’t, when bills are due, who’s paid them and who hasn’t, all in one place.