The school board can take steps to receive money if it believes you owe money to the school. This includes hiring a debt collection agency.
First check that this “debt” is actually something you’re required to pay. You can’t be required to pay the school donation. It is a voluntary contribution, even if the school describes it as the “school fee”.
The school can hire debt collectors to recover money that you do owe – for example:
for the cost of lost or damaged library books
costs for additional events or activities (like school camps) that you’ve agreed to pay.
If you disagree that you owe the debt, or with the amount the school is claiming, write to both the debt collection agency and the school as soon as possible.
If you can’t come to an agreement, ask for help from YouthLaw or your nearest Community Law Centre.