We primarily ship orders using FedEx, but some orders may be shipped with USPS or UPS. All our TV stands are carefully packaged in thick, heavy-duty boxes with seven layers of cardboard and crumbly Styrofoam panels. We guarantee all shipments against damages. Please check your item upon delivery. If there is any damage, please contact us immediately with pictures. We will be responsible for refunds, exchanges, or replacements according to your preference.