If you're having trouble with your Cox Contour box, there are a few things you can try to get it up and running again. First, check to make sure that all the cables are securely connected and that the power cord is plugged into an outlet. If everything looks good there, try unplugging the box for a minute or two and then plugging it back in. Sometimes this can reset the box and get it working again.
If your Cox Contour box still isn't working, you may need to reach out to customer support for help. They can troubleshoot the issue with you and determine if there's a bigger problem that needs to be addressed. In some cases, you may need to have a new box sent out to you. But don't worry - Cox's customer support is top-notch and they'll do everything they can to help you get your TV service up and running again as quickly as possible.