The General is a legitimate car insurance company that has more than 70,000 reviews on TrustPilot, with 81% of customers stating that they had an excellent experience. Additionally, The General has an A+ rating from the Better Business Bureau, which reflects the company’s speed in resolving customer complaints, among other factors. The General specializes in providing coverage to drivers with a past accident or ticket history. However, drivers with a clean driving record will likely find lower car insurance monthly payments elsewhere.