At Insight Vacations, we handpick highly rated hotels in fantastic locations to enhance our guests' experience. Whether it's traditional or contemporary in style, your hotel is chosen for the quality of service, amenities and accommodation it offers.
Checking in to your arrival hotel
When arriving at your first hotel, check in at the main reception desk where the reception staff will need to know your name and that you are travelling with Insight Vacations.
When your trip begins, check in will be managed by the Travel Director, who will advise you regarding procedures and hotel features prior to arrival. They will secure keys and oversee delivery of your luggage to your room.
Photocopies of documents
Some hotels are required to keep your passport at reception throughout your stay owing to government, country or local laws. You are therefore recommended to bring a photocopy of your passport and any visas with you when you travel. A useful tip is to photocopy your airline tickets, credit cards and your driver’s license etc. as this can speed up replacements on those rare occasions when the originals are lost. Even easier is to scan your documents and send them to yourself as attachments to your email so that you have access to them if needed.
Keys
Many hotels use magnetic key cards. These may be required to use the elevator. In many hotels, key cards also operate the lighting and air-conditioning. The card is usually inserted into a slot or box located just inside the room in order for the electricity to function and it is a great way to save energy!
Checking out of your hotel
Always make a last-minute check of safe deposit boxes, drawers, wardrobe and bathroom before departing each hotel and returning your key. If you have consumed any items from the mini bar or accessed pay-TV etc. you are responsible for ensuring that incidental expenses are paid prior to departure. We recommend settling any bills in the evening to ensure a smooth departure the following morning.