First and foremost, please inform us as soon as possible. Although we are not able to refund for the cancellation, we do offer the possibility to reschedule your tour. You can pick another date within the next 6 months when you can enjoy your trip. If you bought plane tickets using our services, the cancellation will be made in accordance to the air company regulations. For example, if you bought a Pure Romania package and plane tickets from the Sky Team Company through Pure Romania, you will have the possibility to reschedule the trip; regarding the plane tickets, we will find a solution for you in accordance with Sky Team commercial policies which depend on the type of tickets and other issues.
You will have our full support in order to find the best solution in case you require a cancellation.
Please read also the Terms and Conditions information.