Log into your TruLabs account. Click the edit button and then you will see a cancel subscription button. Click the cancel button and you will be asked why you are canceling. You must submit your response or it will not cancel your subscription. Please cancel at least three days before the next shipment date or the system will automatically charge you for the next month. Or email us at info@trulabs or call 1-888-609-1416 so we can help.