A free IT audit provides a high-level overview of an organisation's IT infrastructure, pinpointing basic issues or areas for improvement. It's often a preliminary examination aimed at identifying glaring concerns. On the other hand, a paid IT audit is more thorough and detailed, offering a deep-dive analysis into the IT environment. It encompasses a broader scope, covering more areas and often includes a comprehensive report with tailored recommendations. The paid TWC audit also includes follow-up consultations and a more personalised approach to meeting the organisation's specific needs and objectives.