I am getting the error code ‘Counterparty already exists’
Resolution: If the beneficiary added by the customer is already present then this error occurs. Hence please do not add beneficiary again as duplicate payee addition is not allowed.
2. I am getting the error code ‘Daily amount limit has been exceeded’
Resolution: For every corporate, during creation only daily amount limit will be set. If the transactions exceed that limit, then that error will be thrown. Hence, kindly ensure that the transaction is within the daily amount limit to proceed when such an error is encountered.
3. I am getting the error code ‘Failure and Transaction rejected due to insufficient funds’
Resolution: Transaction is rejected if the customer transaction amount is greater than the account balance. Hence, kindly ensure that sufficient account balance is there to proceed with such transactions
4. I am getting the error code ‘You cannot logon at this time. Please contact the bank for further information.’
Resolution: This error occurs if the customer has entered wrong password. Hence, kindly ensure that correct password is entered.
For any other error/ issue faced on internet banking, kindly contact our customer care for the resolution of the same