There are a few different places you can go to exchange Craftsman hand tools. If you have a Craftsman tool that is still under warranty, you can take it to your nearest Sears store and they will exchange it for you. If you have a Craftsman tool that is not under warranty, you can take it to a Sears Service Center and they will exchange it for you. You can also take your Craftsman hand tools to a tool swap meet or online tool swap forum and find someone who will trade you for the tools you have.