If you find yourself involved in a collision accident the first step is to communicate with the liable insurance company or responsible party. You will need to begin to get the claim processed at which time you will be assigned a claim number to assist the repair facility in handling your claim. This claim number should also be kept for your records. At this time you will need to choose the shop that will be repairing your vehicle and if it is a non-drive have it towed to the repair facility. Once you have decided on the repair facility you will need to bring the vehicle in to have the damage estimated. Upon which time the repair facility will get you scheduled and get the preliminary parts ordered.