Simple! If you are not totally satisfied
with your new shoes, simply return them to us in the original box with all of
the tags intact within 30 days of the shipping date for a refund. Shoes must not be worn. When you inspect your new shoes,
please try them on inside on carpeting for a brief time to discover if there
are any fit problems.1. Go to: Main Menu/Services/Returns. 2. Enter your order number and email address (find these details
on your receipt we e-mailed you)3. Follow the instructions of the Return Center and confirm the
process.4. Send your
shoes back to Joya. You pay the postage to the delivery service of your choice.
Please ship with delivery confirmation for proof of delivery. If you have any questions, please
call us at 1.480.660.8454 or email us at info@joyashoes.us.com