Tickets purchased online will not be canceled or refunded.We strongly recommend that all customers take out additional insurance when purchasing a multi-day ski ticket online. Thanks to the cancellation insurance (3.00 Euro per ski pass day) offered, unused skipasses are refunded up to 5 days prior to the first validity day of the skipass. The cancellation guarantee can only be concluded for the entire order. After selecting the tickets in the shopping cart, the cancellation guarantee can be optionally booked for all ski passes. No cancellation guarantee is offered for groups of 20 persons or more.