You have the right to return purchased items within 14 days, without giving any reason. This is the so-called cooling-off period.  Please notice that the cooling-off period and the right to return your product are not applicable to customized and custom made orders due to limited resell ability. If you would like to receive more information about custom made orders, please contact us at customer@opinari-drivers.com.  OPINARI offers this service to determine if the product is suitable and if you indeed want the product. You can use the product as far as necessary to verify whether or not you want the product, just like you will do in a retail space. Further use of the product, such as wearing the product in a public space or any other actual use, affects your right to return the product.