Your satisfaction is important to us. We have a product-based Refund Policy.  14-Day Returns for Jewelry for any reason14-Day Returns for damaged or defective mugs or apparel14-Day Returns for mugs or apparel that were misprinted or sent in errorUnfortunately, since our apparel and mugs are specialized made-to-order items, we cannot accept returns because you changed or mind or ordered the wrong size.  Please review our size charts carefully.Please review our Refund Policy for the process and exceptions before starting a return.