Craftsmanship Warranty Henriette Botha guarantees against all defects of materials and craftsmanship of our jewellery, but it does not cover normal wear and tear, neglect, or accidental damage. Normal wear and tear would be considered scratches or dents in metals and softer stones, flattened/worn prongs, etc.  We recommend having your jewellery inspected every six months to 1 year to keep it in good condition. Please be mindful that it is important to add fine jewellery to your home insurance; this will protect against loss, damage or theft of jewellery.   Should repairs be needed, it is the client’s responsibility to ship the piece(s). Stone Warranty We will replace melee diamonds within the first 6 months (2mm and smaller) free of charge. Should there be damage to the piece (missing prong, etc), Henriette Botha will replace the diamonds/stones at cost to the client. Other stones (emeralds, pearls, opals, other colored gemstones, etc) can be replaced at cost + shipping to the client. Please be mindful that opals have a similar hardness to a wine glass and can easily crack or chip if they are not cared for properly. Emeralds are considered a brittle stone and can chip as well. Center stones are not under warranty; please insure your piece. Full assessment for Craftsmanship and Stone Warranties must be completed by Henriette Botha Studio - not a third party source. If you have any questions please contact info@henriettebotha.com.