All orders received for delivery to Ipswich metropolitan business address are guaranteed to arrive by 5pm on Valentine’s or Mother’s Day. All orders received for delivery to Ipswich metropolitan residential addresses are guaranteed to arrive by approximately 7pm on Valentine’s or Mother’s Day. Due to the high volume of orders placed for delivery during these busy periods we are unable to accommodate time specific deliveries or requests for preferred times. At the time of ordering it is the customer’s responsibility to ensure that the recipient’s name, address, phone number and card message is complete and correct and that there is someone at this address to receive the flowers or that it is safe to leave the flowers at this address if there is no one there to receive them. If we receive an order that does not have a card message supplied, we will assume that the customer does not want a card message and therefore we will proceed to deliver the order without a message. Stevensons does not contact you with delivery time made etc, Stevensons Florist will only contact you if there is an issue with your delivery.