In the reform, most of the responsibilities of TE Offices for personal customer, employer and business services will be transferred to municipalities. Although the responsibility for organising services will be transferred, the central government will be responsible for the employment services system and its functioning at the national level. In addition to overall responsibility, the central government will have a national coordinating role in service packages that promote significant employment measures together with municipalities across the country. Such service packages include, for example, positive and negative structural change situations and international recruitment.
The ministerial working group has outlined that, in the reform, demanding expert statements and pay security tasks would be the central government's responsibility.
The ministerial working group has also outlined that the responsibility for services in payment matters related to TE services would be transferred to the municipalities. The advisory and customer service tasks of the TE Customer Service Centre would be transferred to the municipalities with regard to the services that will be taken over by the municipalities.