Thank you very much for letting us know! Please don't worry, it may be entirely normal.
There could be several reasons behind that:
1) The survey was received but ended up in your spam folder. Don't hesitate to look for it there, or in your adds folder!
2) You have signed up to the campaign using an AppleID email, which prevented the survey from being sent; If so, let us know with your name and email address so we can locate your pledge and update your email address at once!
3) If you have not selected a reward upon supporting our campaign, it is possible a survey was not created. We will check it out for you!
In any cases, feel free to reach out to us at natacha@lafloreparis.com anytime and we will make sure to help!