Pre-Shipment means that the shipping process for your order has begun. Your order will continue to be updated once your package has been scanned by the shipping carrier. Do not be alarmed. It is common for an order to be placed under pre-shipment for multiple days. We ask that you please contact customer support only if your order has extended the time of the estimated shipment of 14 days.  In-Transits means the order is on its way from the outlet to its destination. If you see that the order has been in transit for a long period of time, please contact the shipping company your order is being shipped by.