We provide a free 90 day adjustment for Oxford (latex) mattresses only, outside of Calgary. In this case, customers are responsible for the cost of shipping (basically shipping one layer of latex each way), which we'll help you set up.  Unfortunately we cannot adjust spring-based mattresses (the Devon) from a distance due to expense and the likelihood of the product becoming damaged in transit.  We recommend sleeping on your mattress for 2-3 weeks before scheduling your adjustment, as it can take some time to get accustomed to a new bed, particularly if you've been sleeping on the same older mattress for years.