Scope:The following article will show you how to use Group Chat in the Manager Portal.Requirements:Access to Manager PortalUsing Group Chat on Manager PortalStarting a new conversationTo access group chat, log into the Portal with any scope. Click on the Start a new conversation button in the top right of the Contacts Dock.Continue to the new conversation box and add the user participants to the new conversation. Press Start to create the session.Edit ConversationsOnce in the group conversation, you can:Add/remove participantsChange the conversation name (the change will be seen by all users in the conversation)Leave the conversationDelete the conversationAll of these actions can be accessed within the conversation header.