Sales tax and use tax only apply to data services such as Exchange Email or SecuriSync. Voice services are subject to different taxation policies under telecom taxation laws. To simplify the distinction, Intermedia defines all of its services to be “data services” except Cloud PBX*, SIP Trunking and our Individual Voice Services (800 numbers, conference calling, etc.)
* A small subset of Intermedia Cloud PBX customers may be subject to sales tax on the “user charge” line-item. Intermedia classifies this portion of the Cloud PBX service as a “data service." This is only applicable to some versions of our Cloud PBX service.