Following receipt of the shipping confirmation email, there may be a delay of up to 24 hours before the tracking code is activated by Canada Post. If you received the confirmation email in the last few hours, it is completely normal that it is not yet active. So, don't panic, your order has left our offices and is now in the hands of Canada Post! If your tracking code is still not active after 48 hours or if your code is active, but your order seems blocked, please write to us at info@pochesetfils.com and we will resolve the problem with Canada Post.