Cancellation & Rescheduling Policy A 24 hour notice is required before cancelling or rescheduling your appointment. This allows us time to fill that reservation. If 24 hour notice is not provided you will still be responsible for the full price of service, due same day. In turn, we will offer the same 24 hour notice if we are unable to honor our appointment with you. If we must give less than 24 hour notice, we will reschedule your appointment for our next available time. Arriving Late We understand that life happens and we will do our best to accommodate should you run late. We generally can work within a small delay, however if things run 10-15 minutes or longer, we must still end your appointment at the scheduled time in order to be on time for our next appointment. Full price will be charged for the actual scheduled appointment time. In return, we will make sure we are on time, and if for some reason we are not, we will give you the time back or adjust the price of the session. Missing your Appointment If you are unable to make your appointment and do not contact us to let us know, you will be charged the full fee of service. An invoice will be sent to you for the missed appointment and will need to be paid the day of your appointment. Thank you for your understanding.