First, allow the ice cream to soften by placing it in the fridge 30 minutes before serving. This allows it to soften evenly as opposed to letting it sit at room temperature where it’ll soften most at the edges and remain hard at the center of the container.
Next, get a good quality ice cream scoop like OXO or Zeroll . It makes a huge difference! Make sure it’s totally dry before using and pack your scoop generously with ice cream.