As a vendor, you can check your current dunning procedures.Display reminders for an orderTo check an ongoing dunning procedure, you can view the reminder emails that have already been sent. It can take up to three days for the first reminder to be sent and displayed in the log.Proceed as follows:Go to Reports > Transactions in the vendor view.Search for the affected order:Enter the order ID of the purchase in the Search order number field and click on Search below it.Or use the detailed search to find the order. To do this, select the Chargeback options in the Transaction type filter and then click on Search.The search results are displayed below the search field. Click on the magnifying glass icon for an entry. The order details will then be displayed.Scroll to the Log section. This is where you can see all the emails that have been sent for this order.Click on Details for an email to view its content.Display current dunning proceduresProceed as follows:Go to Reports > Sales in the vendor view.Select Reminding in the Billing status filter.Optional: Select the product for which you want to perform the check in the Product filter. Otherwise, dunning procedures are displayed for all products.Click on Search. The list of purchases with ongoing dunning procedures will be displayed.For each entry, you can see how far the dunning procedure has progressed in the Dunning level column:0 - A reminder email was sent after non-payment.1 - A reminder email was sent 7 days after the payment deadline.2 - A reminder email was sent 14 days after the payment deadline.3 - A reminder email was sent 21 days after the payment deadline.View unsuccessful dunning proceduresIf the customer does not respond after three reminders, the dunning procedure is cancelled. You can also cancel dunning procedures yourself. You can check which dunning procedures were unsuccessful. If you want, you can also block customers. Go to Reports > Transactions in the vendor view.Select Reminders aborted in the Billing status filter.Optional: Select the product for which you want to perform the check in the Product filter. Otherwise, dunning procedures are displayed for all products.Click on Search. The list of purchases with cancelled dunning procedures will be displayed.