We want you to be completely satisfied with our service and products. If you are dissatisfied our satisfaction guarantee will help you. We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return, you can contact us at service@epodex.com. Please inspect your order upon delivery and contact us immediately if an item is defective, damaged or if you receive the wrong products so that we can evaluate and resolve the issue promptly. Our friendly 24h-Support team is always happy to assist!