The documents needed to open an account are:
• Your original passport
• Your Civil ID (for Kuwaiti residents only)
• Your Emirates ID (for UAE residents only)
These documents must be valid, so we cannot accept them if they are expired.
Plus, we need a new photo of your original, physical document.
For your passport, you need to scan the original passport in the app, and the same goes for the Civil ID (for Kuwaiti residents only). As for UAE residents, your Emirates ID card can either be uploaded as a photo or you can take a direct photo in the app.
When you take the photos, please make sure that there is no glare and all the details are clear, and that you capture the entire photo page.
By following these guidelines, you can avoid problems with scanning your documents, and enjoy a seamless application process!