If you have purchased your policy in the last 24 hours and are not able to view your documents, please check back soon as we are currently uploading them.
If your documents are not available to view/download in My Account you can request a copy to be sent to you via email, by logging into My Account and selecting “Email me my plan". This can take up to 24 hours.
You will only be able to view your latest plan/policy document or renewal document in My Account. Your plan/ policy and renewal documents will continue to be sent to you through your chosen preference email/post.