For On Demand courses, you will receive credit by watching the entire video and clicking any prompts during the course. A certificate of completion will be emailed to you immediately upon course completion, and you will be asked to complete a brief optional quality survey for each course. Live course customers will receive a code from the presenter during their course. Please enter the course code on your signed in home page to receive credit for the course. A certificate will be emailed to you immediately after successfully entering your course code.