If you are running Windows 10 the system may automatically switch the Shuttle processes to disable.Open the task manager, select the startup tab, and look for the Shuttle processes. Make sure they are set to ENABLE.Task manager processesIf the process is currently not running. Please follow these steps.In the task manger click file and run new task.Then find and open ShuttleHelper. Local Disc (C:) > Program Files (x86) > Contour Shuttle