Being aware of the issues that could lead to a legal claim can help your agency to avoid them. Some of the most common issues that could lead to this type of lawsuit could include failing to inform clients of changes in their policies or failing to explain coverage properly so that clients understand. Many of these mistakes are not intentional but can still lead to problems for your agency. It’s important to be aware of what could lead to a lawsuit and how to keep your agency’s policies and practices up to date.