The best way to get the most out of your partnership with a managed service provider is to select an MSP with experience in your industry. An MSP that specializes in law firm technology will have deep knowledge of how your firm operates, along with any local, state and federal regulations you must contend with and what it takes to run a law firm’s IT department successfully. Once you identify a potential MSP, share a history of your past help-desk tickets and talk through your issues with previous MSPs if you had them. Share any plans for your near future, such as office lease duration, moves, acquisitions, and resource-intensive projects.