Due to the nature of our products being handmade and in some cases custom made, our sales are Final, Non-Returnable and Non-Refundable. However, in the event of a manufacturer's defect, we will work with you to resolve the issue.Any item you believe has a manufacturer’s defect must be in its original unused condition with tags still attached. Returns must be made within ten (10) days of purchase. Please see our Refund Policy for more information.