If we made a mistake with your order, or if there is a defect, then please email our Customer Support Team at support@firsthealthapparel.com. If you received a defective item, then please provide a photo of the issues you are referring too, and if you received an incorrect item, then please provide an image of the incorrect item along with your packing slip. We can then provide a return label (domestic only) if an exchange needs to be made. We must be notified of any defects within 60 days of delivery. Any claims beyond the 60 days will be considered wear and tear, and cannot be replaced.