If you have noticed that we have made a mistake with your order or if you have made a mistake yourself, please email us as soon as possible at info@thenewcraftmaker.com and we will look into it. Please include your order reference at all times when e-mailing us. The New Craftmaker takes great care with its product photography to make sure that we are providing you with pictures that accurately and fairly represent the products we sell. However, due to the handmade nature of pieces, and inconsistencies in how different computer screens reproduce colours, unfortunately we cannot guarantee that the product you receive will look exactly the same as you see on your computer screen.