Moving brokers are the 'middlemen' in the moving process. Brokers often work from call centers and their primary role is to sell moving services. After a moving broker books a move, it is sold to a service provider. In some cases this creates problems with inaccurate communication, expectations and estimates. The availability of dates, moving resources or pricing may prohibit the broker from accurately sourcing the mover. It is recommended to avoid the risk and contact a licensed, reputable and insured moving company to handle your move. Verify that your moving company has a DOT number and is registered with FMCSA to engage in interstate transportation of household goods. www.protectyourmove.gov In addition, if you are relocating in the state of California, confirm that your mover has an active license with the Bureau of Household Goods and Services. Oakley Relocation has a Household Goods Permit (PUC) with the state of California (MTR# 190480).