All clients have access to our secure, encrypted online portal when uploading their sound files. All recordings are then scrambled as they are transmitted across the Internet for extra precaution. We maintain firewalls and use a high level of encryption for added security when clients upload material. All sound files and transcripts are deleted from our systems once payment has been made.
All transcribers and proof readers are required to sign an internal confidentiality and non-disclosure agreement, and we are happy to sign our client’s NDAs if required.