Negative and fake reviews are the bane of every Facebook page owner. While equally irritating, they need to be dealt with in two very different ways. If you suspect that your Facebook page is victim to fake reviews – they’re from a competitor or former employee, they recommend a competitor, or they’re sexually explicit or offensive – Facebook has your back. Report the review and it will be passed on to the Facebook moderation team. If they agree with your assessment, it will be deleted and your review score adjusted accordingly. With legitimate, negative reviews, there’s no way to make them disappear. If someone has had a negative experience with your company and has written truthfully about it, you can’t delete it. Facebook has strict protections in place to prevent page owners taking malicious action against negative reviews and takes a dim view of people trying to remove legitimate reviews from their Facebook page.