To get your ticket, you first need to purchase it on www.rail.ninja! If you did, then log in to your account, and you will be able to see the status of your booking. Bear in mind that you might need to wait closer to your departure date for the tickets to be issued if you booked way in advance. Once the tickets are issued, you can get the tickets from your account on Rail Ninja or find them in your email inbox. You can also use this link to retrieve your ticket.