Incorrect, Outdated Addresses Result In Undeliverable Packages. We are sorry but we are —NOT— responsible for undeliverable packages, —NO EXCEPTIONS—. Carriers may deem a package undeliverable for any of the following reasons: —Incorrect Address— An incorrect or outdated address, zip code or phone number results in lost, discarded packages or packages being returned by the carrier or the unintended recipient. —Failed Delivery Attempts— Most carriers make three attempts to deliver a package. It is completely up to the driver’s discretion to determine whether a signature is required. If the driver feels it is best to obtain a signature, and no one is present to accept the delivery after three attempts, the package is deemed undeliverable. —Refused by Recipient— Customers who place orders and find the recipient refuses delivery, for any reason, are still responsible for the cost of the gift and all shipping charges incurred. —Company Policy— Many companies have policies and restrictions prohibiting employees from receiving gifts at the workplace. These are restricted areas, companies and businesses where the carriers are not allowed to deliver. Check the company policy or restrictions before sending a gift to a recipient at their workplace or any restricted area. It is always advisable to send the gift to their home address and let them enjoy the gift there. —Not expecting a gift— Recipients not expecting a gift may think that it was sent to them in error and refuse the package. (It is advisable to let the recipient know that there is a ‘surprise’ package on the way)