More than anything, reps need tools that provide workflow automation. Automating tasks frees up your reps from non-revenue-generating activities, allowing them to dedicate more time and attention to your customers.
Here are just some of the tasks that automation functionality can handle to free up your agentsâ daily schedules:
Scheduling meetings
Emails & follow-ups
Prospecting
Lead scoring
Dialing
Forecasting
Data entry
Ticketing