In this instance, the best thing to do is to get in touch with our customer service team in regards to the situation you are facing and work with us to reschedule a redelivery on a later date / time slot.Likewise, if the recipient is unresponsive to calls from our delivery agent and customer service team, the cake will be brought back to our fulfillment center for storage until a next date / time slot for redelivery could be determined and agreed upon. CakeRush will not be able to guarantee freshness of the cake after extensive transit durations.