You can access the PTC support Portal via www.ptc.com/en/support. If you are new to the portal and have not accessed it before, you will need your ‘Customer Number’ and your ‘Service Contract Number’ or ‘Sales Order Number’ Give us a call or drop us a mail if you don’t know what your numbers are. This will give you access to software downloads, License information and support archives. (For new support questions please contact us directly)