You can request for ICICI Home Loan income tax certificate through various channels: website, internet banking, iMobile app, customer care, and bank branch.  On website, you can request for IT certificate by clicking on Apply Online > Statement - Home Loan > Continue to Login. Then share your 16-digit alpha numeric LAN (Loan Account Number), along with any two details from DOB, Loan Amount, EMI, repayment bank account number. Submit to access the certificate. Alternatively Login to dashboard using internet banking and click on Customer Service > Service Requests > Product > Home loan related > Request for Final IT Certificate (Physical). On iMobile, login and select Cards, Loans & Forex icon > Loan Account > More Options > Income Tax Certificate You can also call customer care to request an email with Income tax certificate. As for branch visit, make sure you carry valid identity proof and loan details along.