We offer the option to return your item and select different products using the Exchange for a new item feature in the return portal. Exchange for a new item allows you to apply your return amount to a new order and shop the entire Aerosoles site, all without having to leave the returns portal.  It’s quick and easy! New and previous discount codes, promotions, and new gift cards/store credit cannot be applied to an exchange for a new item or color.  You may choose a site credit or a refund in the return portal and place a new order on the website to receive the promotion or coupon code.  If a discount was used on the original purchase, and you are looking to exchange for the same item in a different size, please proceed with “Exchange for a new size” and your return will be processed for the original discount amount for valid each item.