Although this is rare, we do charge for damage and loss of items. When you return the bike we will inspect for any damage thay may have happened during your rental. We do understand things can happen as part of wear and tear but for certain damage we will charge an additional fee. We also charge additional fees for loss of items, please see the fees below: – Lights 1,500 yen – Tubes 1,000 yen – Water bottles 1,500 yen – Pumps 1,500 yen – Levers 500 yen – Porter bags 5,000 yen – Helmets 1,500 yen – Damaged bar tape 3,000 yen If extra charges need to be made, they will be charged at the time of the return. They can be paid in cash, via PayPal or with a card.