In 2022, British Friendly paid out 90% of all new income protection claims. Their top claim reasons were:
Musculoskeletal-related issues - 46.7% COVID-19 - 14.2% Mental health conditions - 7% Other surgeries (not covered in other categories) - 6.4% Chest/lung/nose/throat conditions - 5.8%[1]
Over the last 16 years, British friendly have paid out an average of 95% of all their income protection claims[2].