Please log in to your account on the website and look for order status next to your order number.
You might see the following statuses:
1) Payment pending + Unfulfilled: we are still waiting to receive the payment for the order
2) Paid + Unfulfilled: we have received the payment and currently processing the order and preparing it for dispatch
3) Paid + Fulfilled: we have dispatched the unit and added tracking details for you on the order page