At Deluxe Massage, we understand that sometimes unforeseen circumstances can arise, which may require you to cancel or reschedule your massage appointment. We have a cancellation policy in place to ensure that we can accommodate as many clients as possible and to minimize any disruption to our therapists’ schedules.
Our cancellation policy requires that any appointment changes or cancellations be made at least 24 hours in advance. If you need to cancel or reschedule your appointment within 24 hours of your scheduled session, a fee may be charged. This fee helps to compensate our therapists for their time and ensures that we can continue to provide high-quality service to all of our clients.
If you need to cancel or reschedule your appointment, please contact our reception desk as soon as possible to make the necessary arrangements. We appreciate your understanding and cooperation in adhering to our cancellation policy.