It’s no secret that the Direct Selling model is challenged. We are investing for the future and adapting to customers buying behaviours by making the necessary changes to give our salesforce greater flexibility and ease in order to sell both online and offline whilst giving our customers the best user experience. The changes Lorraine Lea is making will set us up for a better future and drive both cost and process efficiencies : Better technology – our current website and computer software is old and clunky. It’s expensive to maintain and delivers a poor customer experience. Full flexibility – we get it, your life is busier than ever. We want our selling community to earn well by selling on your terms, how you want to, when you want to.   A flatter structure – the current model is challenged commercially and with the drop off in leadership over the past 18 months reflects the challenges associated with the current structure. Whilst you will be able to earn from your downlines the traditional expectation of leaders is not carried over to this system. In summary, these changes position Lorraine Lea for a brighter future, where technology, affordability, and flexibility converge to support our Ambassadors’ success.