As long as the item is in brand new condition (unworn and unwashed), you can return it within 14 days of receiving your order. Once we receive the returned item(s), you will receive your refund within about 7 business days. The original shipping cost can not and will not be refunded.The cost of return shipping is your responsibilty, we recommend UPS or FedEx for safest travel but you may use any carrier you choose. For an item that has arrived damaged, please e-mail support@ghostboyco.com within 7 days of receiving the damaged item and we’d be happy to help you out.