All our cards go through a physical check by our quality team while being packed. However, if by chance you receive some cards that are damaged, please email us with pictures and your order number at hello@weddingcardco.com. It'll help us understand what went wrong at our end and immediately start the replacement process as per our Returns and Replacement Policy.
In case of replacement of damaged cards, we will require you to return them along with the original invoice, so that we understand what went wrong and how to improve our fulfilment process in the future. Please refer to the Returns and Replacement Policy for details.