Certified service animals are always welcome onboard with our service and are provided accommodation free of charge. Please note that service animals are defined as working animals. If the animal is not easily identifiable as a service animal, a driver may ask the individual to show their confirming document. Emotional support animals, which do not qualify as service animals under guidelines. Unfortunately, only certified service animals are allowed onboard Service at this time. But we have an option for passenger with pets to book a Private Transfer with us exclusively with their pets onboard.