We just need a few simple things from you prior to your service: If we are only cleaning your outside windows, please make sure all windows and doors are shut tightly and locked up. We wouldn’t want to get any water inside your house! Please make sure your pets are inside during the service. We don’t offer pet bathing, so you’ll have to call someone else for that  We will need access to a functional exterior water source. If you have any valuable items on your window sills or near your windows, it would be a good idea to move them to a safe place prior to our arrival. Please move outdoor furniture a couple of feet away from any windows and doors you would like cleaned. That will give our technicians room to work.