Due to factors outside of our control (traffic, holdup on sites etc.), we cannot guarantee a specific time of delivery or collection. All units will normally be delivered between 8.00 am and 5.00 pm. We will always endeavour to meet early/late or am/pm requests but cannot guarantee this and additional charges may apply. The driver will always call and let you know when they are close to the site. If a driver has to wait onsite to off-load or collect a unit for longer than 30 minutes a waiting charge will apply.