There are two primary methods for determining a quality management system’s effectiveness.
Data Comparison means comparing data obtained before QMS implementation to data obtained following implementation. The comparison will reveal whether the procedure is effective or not. This analysis will also highlight areas that require further investigation.
In Qualitative Feedback, we recognize: that the primary goal of QMS is to assist an organization in meeting the needs of its customers. Create a channel for your customers to provide honest feedback; this will reveal how effective the QMS you implemented was. You can collect data by conducting surveys.