​At this time, the return and exchange window has been extended to 30 days for instore and online orders. Items purchased online can be returned to the store or by mail. In-store purchases must be returned to any Footlocker store. To complete a return, package the item plus the original receipt or invoice securely and mail back using the Smart Label that can be found on the invoice. For any issues or questions about the return policy or to request an additional label, call customer service. The number is 1-800-991-6815.