Double notification messages can be quite frustrating, but there are a few steps you can take to resolve this issue:
1. Disable Repeated Notifications: Firstly, check if your device has a setting to disable repeated notifications. Many smartphones have an option to prevent duplicate notifications for the same app. If this option is available, enable it to avoid receiving multiple notifications for the same event.
2. Manage Notification Settings: Navigate to your device's settings and find the notification settings for the specific app that is causing the issue. Within the notification settings, ensure that you have not accidentally enabled duplicate notifications or multiple notification channels for the same app. Adjust the settings to receive only one notification per event.
3. Clear App Cache and Data: Sometimes, duplicate notifications can occur due to corrupted app data. To resolve this, go to your device's settings, find the app that is generating the duplicate notifications, and clear its cache and data. Restart the app, and check if the issue persists.
4. Update the App and Operating System: Ensure that both the app and your device's operating system are up to date. Developers often release updates to address software bugs and known issues, including those related to notification duplicates. Keeping your software updated can potentially resolve the problem.
5. Uninstall and Reinstall the App: If all else fails, uninstall the app generating the duplicate notifications and then reinstall it from the official app store. This process will delete any corrupted files or settings associated with the app, potentially eliminating the issue.
Keep in mind that the above steps may vary slightly depending on your device's operating system and the specific app involved. Additionally, it's recommended to reach out to the app's developer or visit their support forums if the issue persists, as they may have specific troubleshooting steps or an update to address the problem.