An audio call API enables developers to integrate voice calling into their applications, allowing users to make and receive phone calls programmatically without direct interaction with the Public Switched Telephone Network (PSTN). Use cases include:​
Inbound and Outbound Voice Call Handling: Manage inbound and outbound calls, including call routing, callback triggers, and Interactive Voice Response (IVR) for call distribution.​
Large Scale Audio Conferencing: Connect people and teams worldwide with highly configurable behavior.​
Media Streaming: Deliver calls while analyzing call media in real-time for features like sentiment analysis, conversational AI, fraud detection, call transcriptions, and voice biometrics.​
Voice-based Reminders: Set reminders for customers.​
Customer Support: Implement IVR systems for self-help customer support, including call forwarding, customer feedback collection, and call recording for quality audits.​
Lead Generation: Integrate with CRM systems to capture leads through missed call advertising.​
User Consent: Simplify user opt-in processes for services through missed call advertising.​
EnableX offers a suite of APIs that enable seamless phone call functionalities, facilitating easy development of voice applications within minutes. These use cases demonstrate how audio call APIs not only enhance communication infrastructure but also improve customer experience and drive operational efficiencies