This is also a commonly asked customer service interview question. Interviewers want to know if you have really researched their company and what they do. This helps them understand and understand that you are really into this job. So, the key to acing this question is to research what they are working on and what their clients are. The interviewer already knows about the services and clients. Hence, they do not need a recap for the same. Their goal is to find an employee who is interested in the service. Share original and smart opinions about the services. You can take reference from their website’s “our mission” and product and services page.   “Recently, I downloaded the beta version of your video editing software, which was great. I used it to edit my YouTube videos and Instagram reels – it works wonderfully. However, the software runs slow at times – but overall, I loved it.”