Contrary to popular belief, Police response alarms are NOT DIRECTLY connected to the police.
Police response alarms are connected to us via the Securitas operation centre (SOC) in exactly the same way that monitored alarms and CCTV surveillance are connected. When an alarm is triggered, our operator is notified and will assess the activation and respond accordingly.
The local police authority are only informed if the SOC receives a second alarm signal from the property, indicating that a second sensor has been tripped, confirming movement within the property. This is known as "confirmed alarm activation".