When choosing an IT support company, it's always important to evaluate their experience and expertise in your industry.
A great place to start is by checking for certifications by looking over a company's proven track record. Depending on what you're looking for, evaluating their range of services, such as proactive monitoring, cybersecurity, and data backup, will also help you decide which is the right choice for your business.
You should also ensure an IT support company offer both remote and on-site support with quick response times, with flexible service plans that match your needs and budget.
And of course, client reviews and case studies are a great way to gauge their reliability, customer satisfaction and willingness to understand your business to ensure they can provide tailored solutions.