There are several reasons why your order may have been cancelled. The item(s) you have purchased may be sold out or discontinued. We are unable to verify your billing information and/or your shipping address. If your order is cancelled for any of these reasons, you will receive an email confirming your order’s cancellation. The full amount of the order will be refunded back to the original form of payment used. Refunds can take up 10-12 business days for the amount to post on your account, depending on your bank.