UNHCR has a variety of services to assist individuals and families with cash, shelter support, psychosocial support and other types of services. However, all assistance is provided based on an objective assessment. Therefore, all individuals are required to be assessed either by a UNHCR staff or a partner organization staff to be found eligible for assistance. Please contact UNHCR through the hotline phone or the Protection mailbox ([email protected]) for more information and support in accessing assistance.