Once you are happy with your quote and proposal and wish to go ahead and book, we will issue an invoice for a deposit and a set of Terms and Conditions which will apply to the booking. This will be based on a headcount estimate that you give us at the time of booking. On receipt of both of these we will have formed a contract and we will then confirm the reservation for you.
If your booking is far in the future, we may give you an estimated total, with an allowance for inflation included. We will then give you an accurate final price in the January prior to the trip.
The initial deposit will be for a nominal amount per person - usually £25. The rest of the payments process depends largely on the proximity to the trip arrival date, but as most bookings are made up to a year in advance we will typically require 50% of the balance in the January prior to the trip, and the final 50% no later than 8 weeks prior to arrival date. Any late changes to headcount or other chargeable elements will be settled after the trip with a credit note or additional invoice as necessary.
All of this will be clearly set out in your booking documentation so that you have the opportunity to query anything before committing.
Apologies, but we cannot reserve or hold any services without a deposit.