As we mentioned earlier, a medical CRM can benefit practically every department in your healthcare company. For instance, it could:
Assist your service team with appointment scheduling
Integrate with your accounting software to help your billing team invoice patients in a timely fashion
And enhance your marketing team’s efforts with deeper insights into customer/patient behaviour
How you choose the right healthcare CRM platform depends largely on whether you need your CRM to integrate with one, some, or all of your company’s functions, alongside the budget you have in mind.