Once you have signed up to a DMP, our Creditor Liaison Team will negotiate with your creditors and request that interest and charges on each debt are frozen. This means that the money we send them will reduce the balance at a quicker rate. Please note that your creditors do not have to agree to the reduced offer and, in some cases, interest and charges may still be added – but this is rare.
They may also decline your offer if they believe that you are able to pay more than you are suggesting, or you do not maintain regular payments.