No goods are to be returned with out our consent. Check contents immediately upon arrival. All claims must be made within 24 hours. If any Product you purchase is faulty or incorrect when delivered to you please contact us directly within 24 hours of receiving an order. All claims for damages that occurred in transit must be made with the carrier and noted while signing freight bills. MIW Distributors is not responsible for any damages or destroyed shipments made by the carrier. MIW Distributors is not responsible for any damages or destroyed shipments made by the third party warehouses (including Amazon’s FBA centers) and forwarders. To be eligible for a return, products must be unused and in the same quantity and condition that you received them. It must also be in the original packaging. To complete your return, we require an invoice issued by MIW Distributors. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. You have up to 7 days to return the ordered products at your own cost. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We do not generally do refunds. However, if any product(s) are faulty, we may issue a refund at our discretion. Per refund request, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed or we will credit your next order(s) with MIW Distributors. The paid amount will be refunded only if the order declined or canceled by MIW Distributors or Goods and/or Services are returned according to the Return Policy at our discretion. Please note we are unable to assist with your local customs procedures and regulations.