Depending on the country the order is shipped to, you may be responsible for a customs import duty or taxes charged on the value of your order. If you require further information about your country’s taxes and duties, please contact your local customs or other relevant authorities directly. Please note that, to comply with Australian export regulations, we will declare the exact value of all items ordered and mark them as dutiable merchandise. Basil Bangs is not responsible for any delays caused by destination customs clearance processes.
When ordering from www.basilbangs.com, you are the importer and must comply with all laws and regulations of the destination country. You authorise us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.
If you have any questions about your order please don’t hesitate to contact our customer service team here with your name and order number.