Contact us directly by email at support@claimcompass.eu with your claim ID number and the information that you would like to modify. We will edit the details of your claim immediately.
Note that there are certain details which cannot be changed. For example, we cannot add a passenger to your claim after it was submitted and sent to the airline. Nor can we edit the email address you used to register and signed up with. We cannot modify the airports that you indicated or the date of the flight either. In these situations, we invite you to submit a new claim with the correct details and to contact us at support@claimcompass.eu so we can delete the invalid claim.