Facing the speaker and maintaining an appropriate level of eye contact.
Remaining neutral and non-judgmental in response to what they say.
Being patient (periods of silence are not filled) - resisting interrupting and trying to impose ‘solutions’ or finish sentences for the speaker.
Using verbal and non-verbal feedback to show signs of listening. For example, smiling, eye contact, leaning in, mirroring body language.
Asking questions and listening to the answer attentively.