If you have stated a preferred nanny, and she hasn't been assigned a booking yet,
we will try to get her to commit to your booking as early as possible.
However; Most nannies also have their own private customers, which they give priority, often
despite of already made commitments.
And they all have their own private lives. Their family goes before anything else. A sick family
member changes everything.
It's therefore that we are only certain of which nanny is assigned to your booking a few days
before the start date of your booking.