It’s sometimes just not possible to keep your appointment despite best intentions. We’ve seen it all, from airport disruptions and canceled flights to visa issues, strikes, health, pregnancy, job conflicts, and a host of other problems. Yet, as one of the busiest Parisian photography studios, we’re almost always booked. This means we turn away new inquiries for your scheduled time slot immediately after you book us. That is why we ask you to communicate with us in real-time to better help find a solution (or reschedule). All our photo sessions come with an unconditional 100% cancellation guarantee as long as you notify us in writing at least 7 days before your scheduled shoot. If you cancel within 7 days from the scheduled start of your shoot, 100% of the retainer is non-refundable.