If a participant is not seen joining a class within several minutes after the planned start time, the support team member will reach through text messages to find and help in case there are any issues and will resolve them faster. If we don’t get a response from a participant, the mentor will wait for 15 minutes after the planned start time of the class and will mark absent if didn’t get any response. If a student knows very well that he or she will be late for the session, he can email or text message or call so we can get the notification and can continue to wait for the participant for some time. Regardless of what time a participant joins a class, it will end up at its scheduled time.