You can look at most VCAT files at our Melbourne office at 55 King Street, Melbourne if you arrange it with us. If you’re not part of the case then you pay a fee. \r\r In residential tenancy cases you can access documents for free if you’re: \r\r \r a party in the case (applicant or respondent) \r representing a party at the hearing – for example, you are the renter’s representative or the rental provider’s estate agent \r advising or assisting a party who has given you permission to access documents on their behalf. \r \r\r Get a template to ask for access to documents \r