Upon receipt of the physician paperwork, UnitedHealthcare has up to 5 business days to process the claim and provide notification of the results:
Approval Denial Incomplete (request for more information) UnitedHealthcare will email the leave determination notice to Employee Benefits and the employee’s direct supervisor. UnitedHealthcare will notify the employee by letter, and phone, and email (if your email address is on file). Contact Employee Benefits by phone at (727) 464-3367, option 1, or by email if you do not receive notification from UnitedHealthcare in a timely manner.