You can cancel an order before the order is out for delivery by contacting our customer support team. Cancellation charges will be applied depending upon the reason for cancellation and time of cancellation. Cancellation charges will be debited from your refundable amount. For prepaid orders the cancellation fee will be deducted from the refund amount and for Cash On Delivery orders the cancellation charges will be debited to your ArisiMart wallet. In your next order it will be added as an additional charge.