You will be notified by email with any commission requests for your store.  We have created the Commission Request Form to be as descriptive as possible, asking customers to provide you with the most information possible. It is fully at your discretion whether to accept or deny a custom project request. If you accept a request and you have solidified a price and plan with your client, you will then create a new listing on the website as you normally would, and the buyer will purchase the item. That way the shipping and payment are still done safely through the platform, leaving you and your buyer at ease.