Unfortunately, we don't have any control or access to re-delivery options after a package has departed the studio. We also do not have access to further tracking information other than the updates provided in the tracking number.You'll need to contact your local post office (or UPS store if your item is arriving via UPS) and arrange a re-delivery or pick up of your package.  If you cannot reach your courier, please make sure to contact us within 7 days of a failed delivery if your package is missing or was not delivered correctly.