If you return to your home and find your door or window ajar, call the police immediately. Do not go in. The sooner they arrive, the greater the chance your valuables will be recovered. In the event of a surprise encounter with an intruder, attempt to flee. If you are blocked in, remain still and allow the intruder to leave. Do not try and stop an intruder from leaving, as the person may be armed. Do not touch anything or attempt to clean up the mess before the police arrives. You may ruin important evidence. Give the police a copy of your home inventory. This will make it easier to identify a suspect who is caught with your valuables. Your insurance broker can connect you to our claims team. They can even stay on the line with you as you speak to one of our representatives.