You may choose to collect the prize yourself or have LottoSmile pick it from the lottery operator. The collection procedure will vary by lottery, and LottoSmile customer care representatives will guide you through the exact procedure.
If you choose to have the company collect the prize on your behalf, it will be credited to your Lottosmile account, where you can withdraw through multiple means. If you win a non-cash prize from the lottery, you may choose to trade it for its monetary value.