Sometimes the Bluetooth will not connect properly and the battery needs to be reset. This could be caused by sitting on the shelf for long periods of time. Follow these instructions to reset the battery.
First we will need to remove the cover from battery. This can be done by pulling on the handle of the cover to open it.
Locate the reset button.
Plug the charger into the battery. If this is not done then you will risk damaging the battery and the helmet.
With the charger plugged in press the reset button and hold it down for 15 seconds.
Verify the Bluetooth is receiving power when plugged in by seeing the red light and it stays on constantly. For a complete full charge it is best to leave the helmet plugged in for at least three hours.
Unplug the helmet and hold down the button until the system turns on and the blue light starts blinking.
If this does not correct the problem repeat these steps again.
If the problem is still not fixed please contact our customer support at (626)581-8811.