We are always available for our customers 24×7. In-case, you have received a broken, defective or damaged product, please reach out to the Customer Care Officer at 91-8716002217. All you need is to send us a small video of the packing and 4 photographs from all the angles. Either our executive will pick the product from you next day or in some pincodes you need to send the product back to us, and we shall be happy to refund you the courier expenditure.