To cancel your JotForm subscription, here are the steps you need to follow: Log in to your JotForm account. Click on the profile icon on the top-right corner. Click on your username to go to the Account page. Go to the Billing tab. Click on the “Downgrade button.” Follow the instructions given in the pop-up window After your subscription cancellation is confirmed, you won’t be billed on the upcoming billing date.
However, the account status will continue to reflect that you are a paid member. After the subscription expiration date, your plan will automatically downgrade to the FREE/Starter plan.