This notification is very important. The app informs the user that the alert system has been installed correctly and that it will work both with the app open and with the app running in the background. The constant notification cannot be deleted and reminds you that the services required by the app for it to operate properly are active on your smartphone. Depending on the Active/Inactive state of your SenseAlert cushion, the notification will tell you if SensAlert is active or inactive:  • When you activate the SensAlert and connect it to your smartphone, you will see the notification "Connected with Doona". • If you are not using the SensAlert, you will see the notification "Doona is not active". If you no longer see the constant notification, contact our technical support.