Orders may need to clear Customs in your country. Please check if your order will incur additional import duties, taxes or other Customs related charges. Import duties, taxes or other Customs charges will be collected by the shipping company upon delivery. Starlethics is not responsible for delays caused by the Customs department in your country. Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.