We will gladly accept returns of new, unused items, received within 14 days of delivery for a refund, minus our original shipping/handling cost. All machine returns are subject to a 5% restock fee and must include the original packaging. Orders returned outside of the 14 day window are subject to a 20% restocking fee, plus our original shipping/handling cost. Returned items must be unused, in brand new condition, in original packaging. Items returned without their original packaging or in used condition will be returned to you at your expense. All sales are final after 30 days.