InsuranceOmbudsmancanpassanawardwithin3monthsofreceivingalltherequirementsfromthecomplainantandwhichwillbebindingontheinsurancecompanyTheawardcanbeofanycompensationuptothelosssufferedbythecomplainantasadirectconsequenceofthecauseofactionandnotexceedingRs30lakhsincludingrelevantexpensesifany