Kanban board can address unplanned work or emergencies within a project while contributing to continuous process improvement. The Kanban system incorporates flexibility by allocating a portion of the team's capacity for handling unexpected tasks. When unplanned work arises, it can be introduced into the system without disrupting the workflow. The visual nature of Kanban boards allows for real-time visibility into the status of all tasks, including unplanned work, enabling teams to prioritise and allocate resources effectively. This adaptability helps manage emergencies and provides valuable insights for process improvement. By regularly reviewing how unplanned work is handled and optimising response mechanisms, teams can enhance their overall process and be better prepared for future contingencies, contributing to continuous process improvement within the project.