Items purchased on Cedele.com or in our stores cannot be exchanged, returned, or refunded, except for items which are legitimately delivered in a damaged condition. If you have received a damaged item from us, you must contact us immediately or within 24 hours of receiving the damaged item via our Contact Us page with a picture of the damaged item(s) and your order number for online orders, or a copy of your receipt for  in-store purchases. Once notified about the damaged item, we will arrange an exchange or a refund for the damaged item depending on the extent of the damage.
For orders made via Grab, Foodpanda or Deliveroo, please contact the respective apps directly.