When an employee loses a loved one or a pet, their workplace friends often want to do something to support their colleague. Managers may want to send sympathy cards directly to employees, and human resources also may want to organize a group card or flowers. When it comes to sending a “So sorry for your loss card,” it is best to think carefully about who writes the message. Notes of condolence are highly personal and intimate and should be written by a person who is close to the individual.