Our personnel are instructed to neatly stack all items. It is the billing parties responsibility to locate lost or stolen equipment. Items not picked up at time of pick up because of being misplaced or stolen are considered “extended rental”, and will incur additional rentals costs. Our china, glassware, flatware etc. equipment arrives in special containers to ensure that it will arrive sanitized and table ready. To comply with the health department regulations all glassware and flatware and china must be rinsed, free of any food or debris and returned to the crates in which the items were delivered. Labor charges will be applied should equipment not be ready at the time of pick up or rinsed properly. Items not put in the place that they were delivered will incur extra labor or pick up fees. We do not allow pick up at the warehouse for any rental items other than Linen Only orders. All orders are to be delivered and picked up by the P.S. Event Rentals team. This ensures that all rental items are safely handled by our team upon delivery and pick up.