To return your full or partial order, please mail your product(s) to: London Grow Ltd., R/O 121 Theobalds Park Road, Enfield, EN2 9BH, United Kingdom. Please include your order number inside the parcel so we can locate this upon receipt. We are unable to cover return postage costs.
Shipping costs are non-refundable. If you are approved for a refund, you will be refunded for the item value excluding the shipping cost that you paid when the order was placed. If you are returning a high value item, we advise using a trackable service as we cannot guarantee that we will receive your returned item.
Please package the item properly to ensure it is safe on its journey back to us. We are unable to issue refunds for items that are damaged in transport.