We guarantee a response to any HR Support Request that comes from one of our members within one business day of receiving that request.
Because HR issues can be nuanced and complicated, they require time for review to ensure that the guidance we provide is personalized, actionable, and legally compliant.
In general, we like to stress for our members that there is no such thing as an “HR emergency.” What we mean by this is that even the most complicated and egregious HR issues require time to investigate, document, and formulate and implement a plan to resolve them.
If you feel that an employee or former employee is threatening or putting you, your business, or other members of your team at risk, this indicates that the issue has grown past the scope of traditional HR advice. When this is the case, we recommend that you contact local law enforcement.