If we go over 10 minutes, we won’t charge you extra. We understand that sometimes things come up unexpectedly, and we’re happy to be flexible. We only bill for additional time if we go over 30 minutes, and we’ll always let you know if that’s the case. We want to ensure you’re satisfied with our service and that we’re meeting your needs, so please don’t hesitate to reach out if you have any concerns. Please note that at 5 hours, the technician will take a 30-minute break which you are not billed for.