A condition of a company being a member of the BHTA is committing to adhering to the Code of Practice, and promising to abide to the findings of the association. If a member does decide to cancel their BHTA membership before your complaint has been resolved, we will no longer be able to assist you and your case will be closed. In the event this happens, you still have your legal rights and have the option to take the business to court. Importantly, however, this would be at your cost. Any future applications by the company to re-join the BHTA may be rejected.