If there’s a problem that impacts your life, money, health, or ability to work, it’s a good idea to use a Complaint Letter to raise your concerns with the appropriate authority. Doing so shows your commitment to solving the problem.
For example, situations that commonly warrant a Complaint Letter include:
Consumer complaints: A company’s service or product fails to meet quality standards (e.g., a faulty car)
Housing complaints: A neighbour makes too much noise (e.g., a barking dog)
Human Resources (HR) complaints: A co-worker exhibits inappropriate behaviour at work (e.g., unfair treatment or harassment)
School complaints: A child runs into a problem with bullying
Hospital complaints: A patient has a negative care experience with a medical practitioner, hospital staff, or an NHS service
Privacy complaints: A person experiences a breach in their data protection services (e.g., a landlord shares your personal information to an unauthorised third party)