If an enrolled customer runs out of charge and accepts proactive towing assistance through the 24/7 Live Support Service, they have the option to tow their vehicle to one of the following three locations (within 50 miles): a public charging station, their home residence, or a Ford dealer within the US market.
If the enrolled customer is more than 50 miles from home and accepts proactive towing assistance through the 24/7 Live Support Service, they will tow your electric vehicle to the nearest charge station or Ford dealer.
Note: Proactive towing is part of Roadside Assistance, which is a complimentary offering to all Ford owners for up to 5 years or 60,000 miles (from the date of sale), whichever occurs first.
See Roadside Assistance for Electric Vehicles and What Roadside Assistance Can I get With My Electric Vehicle articles on Ford.com for more details.
Roadside assistance for EV url: https://www.ford.com/support/how-tos/ford-services/roadside-assistance/roadside-assistance-for-electric-vehicles/
What is roadside assistance URL: https://www.ford.com/support/how-tos/ford-services/roadside-assistance/what-roadside-assistance-can-i-get-with-my-electric-vehicle/