Crisis counselors work with people who are undergoing very tough times. Sometimes, crisis counselors are deployed to environments that have recently experienced dangerous situations. Crisis counselors are typically patient, empathetic and passionate about helping others. Crisis counselors are also typically competent and confident to keep those they’re working with safe and to provide the help and assistance individuals need. Crisis counselors are also knowledgeable about the crises they’re dealing with and the populations they’re assisting. They provide the appropriate resources and referrals to their clients to protect their mental health and safety. Crisis counselors also have to be excellent communicators to positively impact their clients. Because crisis intervention counselors work in high-stress situations and/or with people who have experienced trauma, a crisis counselor typically creates healthy boundaries between their work and personal lives. This may also be true for all types of counseling.