Made to Order items are custom-made only after an order has been requested. Once an order has been placed, Benedetti Life Client Services will contact you to confirm your order details and payment. Your item will then be crafted exclusively for you. Made to Order items include all items in our shop and dresses for Red Carpet designed by Matea Benedetti. Please note that once a Made to Order item has successfully been submitted, it cannot be cancelled, modified or returned for a refund. These items are final sale.