All sales are final. We do not accept returns. Exchanges must be made within 30 days of purchase. All apparel products must be unworn, unwashed, undamaged, in new condition and in original packaging. We will replace any misprinted or defective products for the same product purchased. We will handle the shipping cost both ways for any defective product replacements, errors on our part.You will be emailed a prepaid shipping label. Customers will be responsible for two way shipping cost associated with returns for change of mind: new size, new color, wrong address etc.  Please submit an exchange request to service@powerwordsapparel.com. Wrong Address: If you provide an address that is considered insufficient by the courier, the shipment will be returned to us. You will be liable for reshipment costs once we have confirmed an updated address with you. Unclaimed: Shipments that go unclaimed are returned to us and you will be liable for the cost of reshipment to yourself. We are not responsible for items lost, stolen, or damaged in transit.