If you arrive late, we will simply reduce your treatment time accordingly, to avoid cutting the next client’s appointment short. As our appointments consist of 20 minute slots, any client that is running more than 10 minutes late for their appointment will unfortunately result in an automatic cancellation and incur a no-show charge of 30% of the service value.
No-show clients or clients who fail to give us notice in advance, will unfortunately be unable to avail the first time offer and will be charged 30% of the service value.
If you are running late, please contact us to let us know! Late arrivals can result in other clients who are waiting for their appointment to also run late. Please be mindful.