Call Center Dialer is an integral part of outbound call center software to enable outbound calling. It is commonly used in call centers for telemarketing operations and outbound sales processes.
The Call Center Dialer works by automatically dialing a list of phone numbers from a predefined database or contact list. It can be set to various dialing modes, such as preview dialing, progressive dialing, or predictive dialing, depending on the specific requirements of the call center.