As a policyholder, you are entitled to free 24-hour travel assistance services available via this hotline +65 6327 2215, and consultation is free. Other third-party costs and expenses are covered under your policy. Etiqa’s travel information and emergency assistance services include pre-trip information services, inoculation requirements and visa requirements, 24-hours emergency general travel assistance (English and Mandarin), embassy referral, loss of luggage or passport assistance and many more.