Shivakumar Ganesan, cofounder and CEO Exotel Cloud telephony company Exotel, which has raised around $100 million in the last 15 months, including $40 million from Steadview Capital early this year, looks to transform itself as a full-stack customer engagement platform and expand its presence in the Middle East and ...
View more: AI-driven chatbots are redefining customer engagement: Exotel's Shivakumar Ganesan