Business days: Monday-Friday Business hours: 10:00-17:45 Holidays: Saturdays, Sundays, and holidays/summer holidays/New Year holidays Contact Customer Support Inquiries via chat, inquiry form/email are available 24 hours a day. We will respond within 24 hours, excluding holidays, but it may take some time to respond depending on the status of your inquiry. ================ Inquiries received outside of business hours will be handled sequentially from the next business day. ================