Depending on your customers circumstances, they may receive collection from their municipality as part of a public service (such as some multi-unit residential, single family residential, or various municipal institutions). Alternatively, they may need to contract a third-party waste hauler to pick up on their behalf (private business, multi-unit commercial dwellings, multi-unit residential dwellings not covered by municipal contracts).
Haulers in the local area are responsible for picking up food scraps and taking them to a commercial compost facility. Haulers are responsible for setting up the 64-gallon organics collection carts and pick up the food scraps/organic waste weekly. In some cases, buildings may have a hauling services company that picks up trash, recyclables, and food scraps/organics all together. In other cases, you’ll have to contact a private hauling company to pick up the food scraps.