You can’t expect your ecommerce consultant to jump in and immediately be completely up to speed. Make the process easier (and more efficient) by providing a thorough onboarding process.  During the onboarding, you will want to give your consultant a bird’s eye view of your company’s goals and priorities and what you hope to achieve. They need to have the context to understand the full scope of the project. You will also want them to understand your company culture and how you plan to work with them. Make it clear who they will be reporting to and what types of deliverables you want.