If, after having made a trek booking with toMachupicchu, you are unfortunate enough to lose your passport you will have to get a replacement passport. After you have received your new passport we will then have to submit an application to the government authorities to update your trek permit with your new passport number. The application can only be made a maximum of 3 working days in advance and we wont know if the application will be successful until a day or two before trek departure. In order to make an application to update your trek permit we require (1) a photocopy of your old passport and (2) a photocopy of your new passport. The date of issue of the new passport has to be after the date that we bought your trek permit. We will also require a copy of a police report confirming that the passport has been lost or stolen. The police report must include reference to your old passport number. We then have to prepare a formal application to the government authorities. It cannot be guaranteed that the application will be successful so this process should only be used as a last resort. A US$25 administration charge will be made for preparing and submitting the application. If the application is not successful or for any reason we cannot make an application in time then your trek booking will be cancelled and we will not allow you to start the Inca Trail trek. We will not refund your trek deposit. You will not be required to pay the trek balance until we know that the trek application will be successful. If you are not permitted to start the trek your trek booking will be treated as a cancellation of the trek by the client (see Inca Trail Terms and Conditions) All passports are checked at the start of the Inca Trail and if your passport name and number is not the same as the name and passport number on your trek permit then you will not be allowed to start the trek and the guide and tour operator may face penalty charges. It is possible that the government authorities will only accept the application after they have seen the original new passport and original police report so please make sure that you come to our offices as soon as possible. The government offices are closed on Saturdays, Sundays and public holidays so if you have a trek on a Monday morning then you must try to get to our offices by the Friday so we have time to take the original documents to the government offices. We cannot leave this process until the day of trek departure. These regulations have been introduced by the government authorities to stop companies inventing list of clients and then changing the details with real clients at the last minute (i.e. it stops companies from blocking spaces). This regulation is very inflexible and strictly enforced.