There are a few factors that can effect how long it takes for your refund to show up in your bank account. Most of the time it's an issue with the refund time frame in which your bank processes refunded transactions back into your account. Don't panic! We assure you, we will process your refund on our end as soon as it's received and approved.
Here's what you can do to check the status:
First check your bank account again as the refund may show as pending when it is still being processed through your bank.
Next contact your bank. There is often some processing time before a refund is posted and this time can vary per banking institute. They should be able to inform you if the refund has been received on their end and how long until it will be posted to your account.
If you’ve done all of this and are still having issues receiving your refund, please contact us at info@blackrainbowapparel.com.