When you fill out the request form you will indicate whether you want a morning or afternoon cleaning. Once you book the cleaning, you will receive a confirmation email and a follow up email/text two days before the appointment. All morning cleans start between 9 - 10am. Afternoon cleans begin between 12:00 - 1:30p. You can expect your cleaner to arrive within about 30 minutes of the scheduled start time on your confirmation. If your cleaner is running behind more than 30 minutes due to delayed work, they will send you a text message letting you know of their updated ETA.