In our online store we use an interface to our shipping service provider. Sometimes this interface does not seem to work properly and then it can happen that you get the status "NotFound" to your tracking number. To get a status to your shipment anyway, please follow the instructions below:1. go to the website https://www.17track.net/2. now insert your tracking number in the large text field and click on "Search".Done! You should now receive the status of your shipment!If these instructions do not work, it is possible that the tracking number has not yet been transferred to your online system by the shipping service provider and is therefore not yet available. We usually receive the tracking numbers a little earlier and therefore there may be some overlaps. Just try to track your shipment again a few days later!