Mobile casino enthusiasts can raise a complaint by sending an email to complaints@allbritishcasino.com. The casino’s complaint department will try to resolve the problem in a timely manner. All British Casino reserves the right to take up to 8 weeks to come up with an assessment of the complaint. Assuming a player is not pleased with the casino’s final determination, casino registrants can contact the e-Commerce and Online Gaming Regulation and Assurance (eCOGRA). Please note that the All British Casino app does not pay heed to complaints raised via social media.