To cancel your order please email us on sales@planetperfume.co.uk or call us on 01708 747 412.
On the email, you need to include your order reference number and briefly explain why you would like to cancel the order.
Please note, if we receive your cancellation request after your order has been dispatched, we will need to receive the items back before the cancel request can be processed.  In these circumstances, we will not be able to refund you for any delivery charges you’ve incurred.