The follow-up and communication process is crucial when it comes to physical therapy staffing agencies. As a staffing agency, it’s important to stay in touch with both clients and candidates throughout the hiring process. This includes responding promptly to emails, phone calls, and texts. In addition, following up after interviews is essential to ensure that everyone involved has all the information they need.
One effective way to streamline communication is by using an applicant tracking system (ATS). An ATS allows you to track candidate progress, schedule interviews, and send automated emails or texts. This can save time and ensure that no one falls through the cracks during the hiring process.
Another important aspect of follow-up is maintaining relationships with both clients and candidates after placements are made. Checking in periodically with clients ensures their satisfaction with hired staff while also providing opportunities for future business. For candidates who were not selected for a position initially, periodic check-ins help keep them engaged with your agency and provide additional opportunities for placement in the future.