Once your order has been placed, it immediately starts going through our ordering process. Therefore, we unfortunately cannot cancel or change your order even if it has not been shipped yet. We may be able to cancel your order & reprocess you a new order, however it will depend on what current stage of dispatch your order has reached. We recommend you getting in touch with us via our Contact page to talk a customer serice team member, or visit https://originalartisangold.com/pages/contact-us. Our customer service advisor will get in touch with our carrier on your behalf and ask if it's still possible to change your shipping address. Kindly note that in most circumstances changing/cancelling an order is normally only possible if your order is not out for delivery. Change of address can result in a delay in your delivery by approximately 1-2 working days (Monday – Friday).