Under normal circumstances, you will receive your order within 2-4 days if there is no problem. However, there may be situations due to possible errors: Your phone number is incorrect, your shipping address is missing or incorrect, you may have sent your shipment to your billing address. Therefore, if you have opened an account, please check the accuracy of your information by logging in through our website or by checking your e-mail addresses if you have not opened an account. If you have not received any message despite all this, please contact us from customer services at info@loewe.com.tr or support@loewe.com.tr or by phone number 444 1 572.