I)Appointment templates define various aspects of appointments such as what skills are needed for an appointment topic. II)There’s no relationship between skills and appointment templates. III)Skills are appointment templates for a particular location. IV)Appointment templates are used by employees to develop their appointment skills. [bg_collapse view="button-orange" color="#4a4949" expand_text="Show Answers" collapse_text="Close Answer" ] I)Appointment templates define various aspects of appointments such as what skills are needed for an appointment topic. [/bg_collapse]