If you are not going to be home when the couriers are to arrive then please nominate a neighbour who can sign for your parcel/s. This can be done in the checkout or direct through Parcelforce once you have received your consignment details. Parcelforce drivers are required to obtain a signature so are unable to leave your item/s unattended, even when a safe place is nominated. If no one is at the address to sign for your parcel and a neighbour has not been nominated then you will receive a card telling you where it can be collected – usually your closest Post Office branch.