LOT Polish Airlines does have refundable tickets, but only for certain fares and conditions. For example, if you book a flexible or business saver fare, you can cancel your ticket and get a full refund without penalty fees. However, if you book a standard or a saver fare, you can only get a partial or no refund, depending on the time of cancellation. You can change your ticket date or destination for free or for a fee, depending on your fare type.