This happens on occasion. Sometimes the US postal service accidentally scans and marks a package as "delivered" before it was actually delivered. Don't worry, packages are typically located and delivered 1-3 days later. If you didn't receive your shipment, here's what we suggest to do:1. Check your mailbox, hidden spots on your porch, by your garage, and with your neighbors. Sometimes USPS delivery drivers do their best to hide packages from plain view or inclement weather.Note: If you live in an apartment complex, townhome, condo, neighborhood, etc. that has parcel and mail lock boxes; your shipment may have to "wait in line" for the other parcels to be delivered.2. Stop by your local post office with your tracking number and ask them about the shipment. This is typically the most effective and quickest way to receive your order if its been mis-delivered or overlooked. 3. Fill out a "help" form with the US postal service. This can prompt a search for the shipment.4. Reach out to us and let us know about the situation. Once we're involved, it usually takes 2-3 weeks to get the problem resolved and a replacement initiated. Ideally, we want you to get your gear one way or another!