Nespresso Creatista Plus / Creatista machine you will need to: Select SETTINGS. Select RESET. Select FACTORY RESET. Select the validation icon to confirm. Select the cancel / cross icon to cancel. Machine will power off. On next use, you will need to refer to first use instructions. Note:- Doing a reset to factory settings, this will reset the water hardness level. You will be guided to reset it after the next use of machine.- Factory settings are: Lungo, Espresso, Ristretto respectively 110 ml, 40ml, 25ml.