Allstate Passports and Visas will make every effort to ensure that you get your lost or stolen passport in time for your trip. Processing times listed on our website are provided by the US Department of State under normal circumstances. Allstate Passports and Visas cannot always guarantee, however, that your passport will be returned to you by a certain date, because it is ultimately at the discretion of the US Passport Agency as to when your passport will be released. Sometimes a Passport Agency becomes overwhelmed with the amount of applications they receive and this translates into longer processing times. Also, US Passport Agency may request additional documents at their own discretion. In such cases processing time will also be extended. Equipment failure is also among the causes that can lead to a delay. Nevertheless, we do our absolute best to get the paperwork processed on time and without delay.