From time to time, carriers may mistakenly label a package as "delivered" when it actually arrives a few days later. If your package hasn't appeared within two days after showing the delivery was received and the delivery confirmation says other wise, please reach out to us. We'll work with the carrier to resolve the issue and make you a happy customer regardless of carrier circumstances. You may contact us using the following email: HelpDesk@GatorStrike.com We also have a text line direct to our customer care team! Please text this phone number to get any issues resolved promptly.