It depends on the type of issue, if the abuse complaint is something which we can wait and resolve then we notify the client about the issue and give him time of 12 hours to resolve the issue and update us. But if the issue is severe and instant action is required then we may need to suspend the affected hosting account. At the same time we highly recommend you to avoid installing third parties nulled scripts, plugins, softwares, templates and themes because such things compromise on the security of your website and data.