Trial Period and Guarantee
Boll & Branch offers a 30-day trial for its pillows. If you’re not satisfied with your purchase, you can send the items back for a complete refund. To initiate a return, you can visit the company’s Returns page.
Boll & Branch will not accept returns once the 30-day window has passed. Additionally, the company does not do exchanges at this time. Customers who’d like an exchange are encouraged to begin the returns process for undesired purchases and start a new order process for the pillow they actually wanted.
Warranty
Boll & Branch Pillows do not come with a warranty at this time.