Every patient is protected under the HIPAA (Health Insurance Portability and Accountability Act) law that requires us to keep our patient’s identity confidential.
The patient will be given a unique 4-digit ID number when they are admitted. They will have the opportunity to give their patient ID number to whomever they choose. In the case you have not received this number, please leave a message for the patient and if they are admitted to the hospital, our staff will give the patient a message that you are attempting to reach them. Receptionists or other hospital staff will not be able to confirm if a patient is admitted to the hospital without the patient ID. If the patient does not want to provide their ID, this is their right and the phone call may not be returned.
We strive to include friends, family and referral sources in the care of our patients, but we do respect the confidentiality of each patient and adhere to HIPAA laws.
If you are a referring professional attempting to contact your patient, please contact us and ask for one of our community liaisons to provide assistance.