You may cancel your order as long as it hasn’t been shipped. Items will usually be shipped after 12 hours, so this is the period of which you can make any changes to an order. If you cancel anytime before then, your funds will be returned via the method you paid within 2 days. We do advise to double-checking that all the information is correct before submitting your order. Please note that for security reasons, we are not able to amend address information once you have confirmed your order. Please note, as we generally process orders very quickly it may not be possible to prevent your order from being dispatched. In this instance, please return your order, once you have received it in accordance with our Returns policy. To cancel or make changes to an order, please email: info@paptu.com.