Conditions for Returns, Exchange, Cancellation and RefundThe product should be unused and unwashed.The product should be present with original tags and labels in place. Items where the original tags have been removed, tampered with or replace will not be eligible for return or refund.Customized products will not be exchanged or replaced. This includes fall or picot services, and blouse customizations.All returns and refunds should be requested within 7 days of receiving the order. Any order return or exchange request which exceeds 7 days will be respectfully declined.Please note that Exchange or Refund will not be made against the items that are on SALE unless there is a defect, or it is different from its description. However, the items that are being sold at an introductory price qualify for returnsOrders which need to be cancelled must be cancelled before they are shipped