Some of you may experience longer-than-usual response times for emails or phone calls. This is due to new covid-19 protocols, supply chain disruptions, and a hiring shortage. We know communication is extremely important and we sincerely apologize for this inconvenience.As a small, family-run business, we have overcome a variety of challenges over the past few years and we are extremely grateful for your support. Know that we are doing everything in our power to improve response times, but they have unfortunately continued to remain slower than usual. We are extremely grateful for your patience and understanding as we navigate through this global situation.