If you need to raise a complaint, please email sales@nicice.co.uk with all the relevant details to your complaint by supplying the details below:
Delivery note number of the delivery affected.
Delivery date.
Item code, of the item in question.
Lot or batch number (this can be found on the delivery note).
Any photographs of the damage/issue.
This information will then enable us to investigate the issue and come back swiftly to you with a resolution.
Please note that all complaints must be raised within 48 hours of delivery