When making a purchase at www.brutusmonroe.com your order begins processing. Once your order has been fulfilled you will receive a notification of the fulfillment, once this email has been received your points are released for use. This process is in place as we want to make sure that your entire order is able to be processed and in turn your points are rewarded correctly. From time to time an item might be backordered or unavailable. At that time your order is updated and your points are rewarded for the accurate purchase amount. If you make a purchase at our Pittsburgh Brutus Monroe Retail Store (we would love to hang out with you in our store) your points are automatically awarded on the spot.