We accept returns & exchanges within a 14 day period. Items can be tried at home to check sizing, but we will unfortunately have to refuse any item worn outside, used, stained, or without tags. We kindly ask you to cover your return to us (in our French or UK warehouse), while we will cover the redelivery to you :) To start a return or exchange: Please send an email with your order number and whether you'd like a refund or an exchange to returns@labomono.com We'll let you know the next steps. The goods are your responsibility until they reach us here, so please make sure it’s packed up properly and can’t get damaged on the way.