Building strong, long term relationships in business is imperative. You want to find vendors that match your companies cultural DNA. Find vendors who care as much about customer service, execution and loyalty. Besides labour, our next biggest cost is cleaning supplies and equipment. It took us about six months of trying a few different companies, but once we found the right janitorial supplier, we have stuck with them ever since. They are just as passionate about the industry as we are, take customer service seriously, and always find solutions to our problems.