When I first started LilyCraft we used to sell a stainless steel credit card sized bottle opener. I purchased them from China (before we started machining our own products), and left the supplier a note to "LEAVE AT FRONT DOOR", expecting the delivery driver to leave my parcel at the door. It turns out my supplier engraved all 100 bottle openers with "LEAVE AT FRONT DOOR". I didn't even know this supplier was offering an engraving service, nevermind that they thought I had a 100 friends who wanted to take my bottle openers home with them. We have been doing this for years. (Engraving, not throwing bottle opener parties) We're really good at deciphering what and where you'd like us to engrave. If we're unsure, we'd normally check back with you or send an artwork proof for you to check. We're quite good at noting which is instructions, and which wording you actually want engraved. To make it easy for us you can use the following example: Box Front: Dad Knife Handle: Michael Box Inside: Happy Fathers Day 2023 You don't need to put your wording in quotation marks, and I guarantee that I wont engrave your message Verbatim like my Chinese supplier did.