Our travel experts are available to assist you with an existing booking or a new booking daily from 7:00am-11:00pm by calling 1-844-JB-VACAY, option 3. If you need assistance with an existing booking outside these hours you can contact our Flights + Hotel team by calling 1-844-JB-VACAY, option 2. https://www.jetbluevacations.com/why-jetblue-vacations#service