Census workers will occasionally follow up with households over the phone to ask questions about their responses to the 2020 Census or other household surveys. The Census Bureau’s goal is to ensure that no person is left out of the census or counted in more than one place. We review your responses in order to ensure that we have a complete and accurate count.
By law, all responses to the 2020 Census are kept confidential. The 2020 Census caller will only review the responses that you previously provided. They will not ask about your financial information or Social Security number. If you receive a call and are asked about this information, do not provide it and you should report the call to the Census Bureau.
Additionally, the Census Bureau may reach out to you in other ways during the current COVID-19 pandemic, including email and text message, to conduct other ongoing surveys that are not related to the 2020 Census. Please see Avoiding Fraud and Scams for more information.
To report suspected fraud – or, if you think you received a call from the Census Bureau but want to confirm the legitimacy of it – call 844-809-7717 (English) or 844-809-7718 (Spanish) to speak with a local Census Bureau representative. Our business hours are 7:00am to 12:00am Eastern Time, Monday through Friday.