Electrical items can be sent using our service, however, Send My Bag is primarily designed to ship used personal effects which do not require additional packaging when placed in a suitcase such as clothing. Laptops, televisions, printers and all other electrical products are classed as 'non-standard excess baggage', and are sent at your own risk, these items are not covered by Send My Bag and you should ensure you have sufficient home or travel insurance in place for your personal needs.
If you choose to send any electrical items please be aware that the original retail packaging will not be sufficient protection for transit even if it is a double walled box such as those used to package flat screen televisions.
Such items will have travelled to the electrical store on a pallet wrapped with other boxes, which offer additional protection, however a box sent with Send My Bag will move individually through the automated network. In order to prepare your item for transit the retail box should be suspended inside a sturdy double walled shipping box and padded with additional packing materials such as bubble wrap.
LAPTOPS, MOBILE / CELL PHONES
If you choose to send a laptop, it’s important the battery is not removed from the casing. International shipments are limited to one lithium battery per order. If sending to or from Australia batteries cannot be included.
Lithium batteries must not be sent if the electrical device or battery itself is known, or suspected, to be damaged or defective. Any products containing Lithium batteries which have been recalled from a retailer or manufacturer for any reason must also not be sent.
Further information on sending lithium batteries can be found here.
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