Once we receive the garment, it will take 2-3 weeks, at which point we'll ship your mended garment back to you. The return trip could take another week or two.Expect a timeline of approximately 4-6 weeks from the time you ship your garment to us to when you will receive your mended knit.If you’re dropping off and picking up your garment at our Newburyport Store you can expect a faster timeline of approximately 3-4 weeks.