The two critical settings you need to have enabled in iTunes are the Go to iTunes > Preferences > Advanced. The preference for Movies should be unchecked. Step 3: Search your computer for and delete your local copy of the iTunes database. Step 4: Re-add all of your songs, videos, podcasts, etc., by opening up a new window or tab in File Explorer (or Finder) and dragging them into the iTunes sidebar directly on top of where it says "Music."