To write to support (add a ticket), you must:
Go to the portal https://cp.flamix.solutions/
Enter your mail and password. If you have not registered before, you need register. If, when you try to register, the system says that the user is found, you must reset the password;
After successful authorization, click on the "Support" menu item, then the "Add" button;
Describe the error in detail, attach screenshots and click the "Submit" button.
The ticket has been successfully created!
It is recommended not to close the tab until the problem is resolved since emails with replies sometimes end up in spam!