One of the most common questions we get is about coupon codes. Usually, the issue is that the coupon has very specific requirements that must be met BEFORE applying the coupon. Please make sure to read all the details about your coupon before calling us. If your coupon has a minimum order needed (i.e. $50): You will need to add at least $50 to your cart prior to attempting to apply the code If your coupon gives a free product: You will need to find that product and add it to your shopping cart before adding the coupon. (i.e. Free products are always Vendor’s choice which are found under “Rewards Redemption Products“)