Up to 48 hours before your activity you can change or cancel your booking without any extra charge. If you cancel your booking, you will receive the full amount of the prepayment or ticket payment.
Up to 24 hours before your activity you can change the date of your booking subject to availability, this modification won’t incur any additional costs. If you cancel your booking, a 5€ administration fee will be charged.
In the event of a ‘no show’, i.e. not attending on the day of your booking, your booking can’t be changed and no refund of prepayment or ticket payment will be made.
In the event that the facilities have to be closed due to force majeure (e.g. adverse weather conditions, confinement, etc.), a full refund of the amount you have paid for your booking will be made.