If the item has been delivered to you with marks, blemishes or problems that are not intentional to the product (such as a deliberately distressed look as advertised) please contact us via email at Services@threadapy.com.Please take a picture of the item and provide as much information as possible so that we can of course investigate why this has not been picked up during inspection and primarily so that we can begin the process of rectifying the error in the manner you feel best if we are at fault.