If the status of your order is listed as "blocked" it is likely due to a payment issue. We recommend contacting the company responsible for your preferred payment method and then placing the order again. For reference, your order will always appear in your account history on Marmalade-shop.com. If your order still shows a «blocked» status after taking these steps, please feel free to contact our Customer Service team via email at  info@marmalade-shop.com where will only be too pleased to assist.