The Paddington Bear Experience includes lighting effects, projections, music, sound effects, voice over audio and live actors. Guests with visual or hearing impairments may struggle to follow the narrative of the experience and/or instructions for participation and gameplay; however you are able to bring a carer free of charge to assist. Where possible to do so, subtitles and/or written materials have been provided to help assist hearing impaired guests.  The Paddington Bear Experience has been created for guests of all abilities and ages to enjoy, therefore guests can still immerse themselves, explore and enjoy the experience beyond the narrative.  Service Animals (Guide Dogs, Hearing Dogs and Medical Alert Animals) are welcome at The Paddington Bear Experience. To make an enquiry about Service Animals, please contact boxoffice.ldn@paddingtonbearexperience.com for further information.