For larger items, we have created a form in My Account to a return an item. No need to contact us, just head to My Account, complete the return form and we will handle everything. If you don't have a My Account, no problem! Just sign up with the email address that you used to place your order, and the details will automatically load for you to complete the return form. For smaller items, you can use the link above to register your product for our Drop at Shop service.