You will click on the link in the reminder emails, or access the event through this link. If you have issues, please contact support@experiencewelcome.com. Use our compatibility checker to spot any potential issues prior to joining the event. This checker will spot any potential issues for you to sort out before joining the event. You can view full troubleshooting here: https://experiencewelcome.zendesk.com/hc/en-us/articles/360052154331-Attendee-Guide