Each Mitel Sky profile has its own personal voicemail that can be managed from your Mitel Sky phone, a remote phone or Mitel Sky Portal Home View And Dashboard. You may wish to have an Auto Attendant option that allows callers to leave a message in a general voicemail box that is not associated with a user’s extension. This voicemail box is normally accessible by the receptionist and greets callers with information specific to your company.
For those who prefer to read their voicemail, an additional service called Mitel Sky Scribe is available. With Mitel Sky Scribe each message is translated to text and sent via email. Unified messaging technology removes the voice mail from the phone when the email is delivered.