NPSM Cloud is a solution for nonprofit organizations built on the powerful ServiceNow platform. It aims to reduce costs, modernize operations, save time, and aid in end-to-end digital transformation for nonprofits struggling with outdated legacy systems and tools. It has over 25 foundational modules to solve over 30 critical business operations for nonprofits, including managing grants, procurement, compliance, donations, travel and expenses, documents, talent and recruitment, office space, assets, and identity and access. NPSM Cloud also offers a mobile-optimized virtual agent for real-time reporting and analytics to help with customer service interactions. Customers have reported that NPSM breaks silos, improves interdepartmental communication, reduces manual paperwork, and automates processes that save time and reduce costs.