BPO providers may refer to their services in one of the following ways:
Administrative services offering (ASO) Commonly used by small and mid-sized businesses, ASO varies greatly. It can be a technology platform with a help desk or a partial or full administrative service.
HR outsourcing The vendor handles all or some administrative duties on behalf of an employer. This business model is sometimes confused with offshoring, which typically involves outsourcing certain functions to workers overseas.
Managed services A provider takes care of most, if not all HR responsibilities. Managed services is most often used by companies with several hundred employees or more.