Sumac is powered by Sumac CRM which connects all your contacts in one place so you can see a complete history of their relationship with your nonprofit in just one click. Here are a few ways you can manage your contacts using the software:  The software helps you store detailed contact demographic profiles, easily view all communication your nonprofit has had with clients, and stores important documents to help you better manage clients. Ad-hoc and built-in reports let you analyze service delivery, client demographics, and staff time spent with each client. You can even manage common workflows with action plans, and reminder notifications; Built-in email allows you to send thousands of personalized emails, from your database to your contacts. Track all activities related to clients, including: appointments, emails, and phone calls.  Use built-in reports or create custom one-off reports to analyze the exact data you need.