A B2B CRM software is a customer relationship management tool that helps businesses manage their customer relationships. In addition to providing a database of B2B customer information, such as email ids, social media handles, and phone number of key business executives, a B2B CRM software can also help businesses track customer interactions, generate reports, and create marketing campaigns.
By using a B2B CRM software, businesses can improve their customer service and sales processes, and build stronger relationships with their customers.