Standard Support included with your Online Productivity Tools includes help to:\r\r\r Identify the right service for your need that will improve your efficiency and reduce your operational costs.\r Create your profile in My Online Productivity self-serve platform and placing your first order.\r Solve basic product issues.\r\r\rIn addition Cogeco offers you online Integration Services as optional support plans for your new Online Productivity Tools. You can order individual or group support and training sessions for yourself or your employees conducted by one of our Integration Specialists.