You are responsible for entering the correct shipping address and are encouraged to check it prior to submitting an order. If you need to make an address change afterwards, please contact us. If you contact us before the item is mailed, we can usually change the shipping address. If the item has already been shipped out, we cannot redirect any packages. If the package is returned to us, $9.95 shipping plus any other fees assesed by the carrier will apply to re-ship the package to the new address. Axis Tango is not responsible for, nor able to refund or replace orders shipped to incorrect address.