Sometimes the tracking information on packages can be off a little bit. It's not unusual for them to state the item as delivered when it is in fact still out for delivery or even still in transit. We would suggest giving it a few business days to see if it will arrive.  If a package does not arrive within three business days of the delivery notification, please contact us. We will file a lost package claim on your behalf and also get a reshipment started for you ASAP!