The information on the site says that you can either leave the refunded money on your Edubirdie.com balance for using it for future purchases, or request a return on your payment method by clicking the “Request a Refund” button. You need to send a follow-up letter on the results of the investigation. However, when you use Edubirdie, you can’t be sure that you will receive a refund if you are not satisfied with the writer’s work. On this site, it is very difficult to prove that your paper is of low quality and you don’t want to pay for it.