We create customer SFTP sites for secure transfer of data and to place resources such as program upgrades. When you receive the login name and password, there are three ways to access the site:
Using an SSH shell or GUI client, connect to sftp.crawfordtech.com on port 22, using the login details
From the command line or GUI client, connect to crawfordtech.com on port 21, using the login details
Using a web browser, connect to https://sftp.crawfordtech.com:443 using the login details
If you can ping the site from a DOS prompt—ping sftp.crawfordtech.com or pingftp.crawfordtech.com—then the site is accessible. If you do not get a reply, email support@crawfordtech.com with the name and password you are using, and they can check the server status for you. There may be security restrictions need to be worked around.