If you were denied a visa and changed your registration status prior to IAS changing the AIDS 2022 registration policy, you may still choose to receive a full reimbursement, rather than attend the conference virtually, depending on eligibility.
Please review the criteria below to confirm your eligibility. You must:
Submit proof that you applied for your visa on or before the recommended application deadline – 5 May 2022 – and that your visa was denied.
The reason for denial must not be due to incomplete or inaccurate information.
Apply for reimbursement by 2 August 2022 at 11:59 CET. Reimbursement requests after this date will not be accepted.
If you are eligible for reimbursement, please email [email protected] to receive access to the request form. Please note that by selecting this option, you forfeit online access to all conference sessions, both live and on demand.
Registration reimbursements are subject to a USD 65 handling fee and will be processed within 30 days.
Unfortunately, we are not able to reimburse any of the additional costs that may have been incurred related to your in-person registration, such as visa processing fees, accommodation or flight bookings. If you booked accommodation through our official booking system, we recommend that you cancel the rooms as soon as possible to avoid further cancellation charges.