Digital is recognised in the private sector as the core driver of efficiency, but we are not yet harnessing its potential across the UK government. Private companies have reduced costs, sped up delivery times and improved user experience by focusing on end-to-end digital transformation of services, using agile, product-centric ways of working and investing in modern technology and systems. This roadmap sets out a series of actions that will realise efficiency opportunities for government and deliver value for the taxpayer. Digital transformation of government will enable teams to work in a more streamlined and efficient way, reducing duplicated work and automating manual processes, in order to support delivery of the plans recently announced by the Prime Minister to return Civil Service headcount to 2016 levels. Initial analysis indicates that potential savings include:
Over £1 billion through digital transformation of services, by eliminating the unnecessary costs of paper-based services and processes.
£101 million net per year by the end of 2025 through the rollout of a competitive digital remuneration framework, reducing attrition rates of highly sought after specialists and our dependence on expensive contractor and consultant labour.
Significant savings by leveraging government’s combined purchasing power and reducing duplicative procurement, to shift to a ‘buy once, use many times’ approach to technology.
Actions to deliver against these savings are detailed in the specific missions that are at the centre of the roadmap.