An FDJ eGift Card should be treated like cash: they cannot be replaced if lost or stolen. FDJ eGift Cards have no expiration date, are not charged any fees against the unused balance, cannot be redeemed or exchanged for cash (except as required by law). You can use one eGift Card per online order. If the amount of the order exceeds the amount of the eGift Card, an additional method of payment is required to pay for the balance of the order. If the amount of the order is less than the balance of the eGift Card, the balance remains on the card for future redemption. If any online credit is available on the account, that online credit will automatically be applied first. You can only redeem your FDJ eGift card on fdjcollection.com Any eGift Card inquiries can be done via email at customerservice@fdjcollection.com or via phone at 1.800.297.7111 x4