In the last few years, we have engineered and perfected our ordering system with our many suppliers (and brands!). This ensures that your orders get processed and fulfilled without fail. With our connections in Japan, we can proudly say that we can now reliably ship at least once a week and with EMS, the fastest available speed and at no cost to you, our customers.We currently boast 10-14 days of pre-order from Japan with the right conditions. Please read more on that here. Our Europe / USA shipments are not as polished as our Japan channel, where we are hovering at 14-18 days.