In the event that you are not satisfied with our services, we have established an internal system to address and resolve your concerns in a fast and efficient manner. You can contact us by the following means A complaint can be registered by Contacting our toll free number 1800-270-7000 or By Registering a complaint through our grievance redressal process on Aditya Birla Life Insurance website or By a letter signed by the policy owner By sending an email from the registered email id Postscript: Riders provide additional benefits not included in the main policy for a small additional fee. The riders are subject to exclusions.