If your order has not been delivered within the estimated period, contact our customer care service : contact us
We also suggest that you :
- Check the order status in the DHL or UPS tracking website with your tracking number.
-Check the order status in the DHL or UPS tracking website with your tracking number. You can also track your order here.
- Check that there is no national holiday in your country which may have delay the delivery.
- Check that the address you indicated for the delivery is correct.