If you are unhappy with part or all of your order or you received something different than what you ordered, please contact hello@gnomeangel.com to inform our customer service department of any order issues. We do not offer returns or refunds due to change of mind. We do not offer returns on digital products. We do not offer returns on gift cards. We do not offer returns or refunds on items damaged in transit due to the mail carriers mishandling. All items are packed to withstand normal treatment. We do not offer refunds on sale items.