Payment in full is commonly required at the end of your session with your Psychologist. Payments are usually billed through our secure online system where your credit card details can be securely saved (and coded, so we are unable to view them). You can also pay with Cash if preferred. If you experience financial difficulties, you can discuss this with your Psychologist and explore the helpful options for your payments. Mental Health Plan provides for Medicare Rebate If you have a Mental Health Care Plan provided by your GP, please give this to your Psychologist or provide to our Practice Administrator, so that we can activate and process your rebate at the end of your session, immediately after your payment. If you have a private health insurance cover we might be able to bill your insurance directly if your Policy allowed for this, or we can send you a receipt to claim from your provider. Third Party Payments If a third party is responsible for payment of your account, please provide us with these details upon booking your initial appointment and we will arrange the account to be set up prior to your appointment, to allow you not to worry about the payments. Prior approval is sought from third party payees for a specific number of sessions, and if the review/renewal was rejected by a third party, then any non-payment by third party becomes the Client’s responsibility to settle the account.