Voluntary Sustainability Standards (VSS) provide a model to follow when setting up and operating a management system. Like all our codes and standards, they are the result of national and international requirements, industry good practices and therefore offer the benefit of global management experience and good practice. The innovative and market-based approach of Voluntary Sustainability Standards covers applicable issues like respect for basic human rights, worker health and safety, the environmental impacts of production, community relations, land use planning and others. The benefits of using Voluntary Sustainability Standards include: — An important tool to align the entire organisation and its supply chain on one or more relevant issuesmore efficient use of resources — Improved risk management, and — Increased customer satisfaction as services and products consistently deliver what they promise