While an in-house IT department is on hand to tackle any issues as they arise, recruiting and maintaining an experienced team of talented IT professionals is a high cost, high commitment solution. It is also impossible to be as flexible and scalable as necessary, especially when a company is in growth mode, so the team can quickly become overwhelmed. By handing over their IT infrastructure management to a Managed Service Provider, a business can rest assured that all of their applications are fully monitored, including troubleshooting, analysis, and incident reports, resulting in increased business efficiency and optimised resources.