Our Risk-Free Guarantee is exactly what it sounds like. It applies to all of our subscription options.
Once you or your loved ones receive their first subscription box, if they are unhappy with what they receive:
1. Contact us at tess@upsprout.store within 7 days of receipt and let us know! (Details are appreciated. We are always trying to improve our service.)
2. We will refund your payment in full to the payment method that you used to purchase the subscription.
3. We will send your loved one a free shipping label so that they can return the box to us at no cost.
Please note that our risk-free guarantee does not extend to custom orders.