If you wish to cancel your CC Booking, you may do so through either the CC Website or by contacting your CC directly. You may only cancel a CC Booking through the CC Website or Email directly provided that your appointment is not due to take place within a time frame of 48 hours. The interval between when you may cancel your appointment and your scheduled appointment start time will be determined independently by each Partner, and disclosed to you at the time of making your CC Booking as part of the Terms of Sale.
If you cancel an appointment beyond the time indicated in the Cancellation Policy, you will not be entitled to any refund unless mutually agreed between you and the Partner directly.
If you fail to turn up to a CC Booking at the time indicated on your CC Booking, a CC may choose to exercise their No Show Policy, wherein CC may automatically charge your card an amount of 50% of the value of the CC Booking.
PLEASE NOTE THAT ONLY A 50% REFUND WILL BE GIVEN WHERE A CANCELLATION IS ATTEMPTED WITHIN THE TIME PERIOD SPECIFIED IN THE CANCELLATION POLICY OF THE RELEVANT PARTNER.