Wood wicks sometimes need a bit more time and patience to get going, but here's a few troubleshooting tips that might help: Using a wick trimmer or your finger, trim off the top black end of the wick before lighting. Give the wick a quick check for any debris that might be blocking it. Sometimes, dust or gunk can gather on the wick and make it hard to stay lit. Just grab a pair of tweezers or a toothpick and gently clear away any gunk you see. Make sure to keep an eye on the wax pool, too. If it gets too shallow, it can snuff out the flame. Before you light up the candle again, scrape off any extra or hardened wax around the wick to keep things clean and the flame steady. Don't forget about the environment! If there's a draft or breeze around, it can mess with the wood wick's ability to stay lit. Try moving the candle to a cozier spot or use a candle snuffer to keep those pesky drafts away. Let the candle burn for at least two hours on the first go, and one to two hours for future burns. That'll help the wood wick stay lit and keep tunneling at bay.