During the shipping process, our carriers may find an error in your address. Some reasons for orders being returned are insufficient address, no such number/street, addressee unknown, and not deliverable as addressed. Should you receive an email from our representatives informing you that your order was returned back to us with an address error we recommend responding to their email immediately with your correct and updated shipping address. Once we have received your verified shipping address we can reship your package to you and ensure proper delivery.