Shipping fees for all orders within the continental United States are included in your purchase price. For orders of 10 panels or fewer, orders will ship via UPS ground. Orders of 11 panels or more will ship via UPS Freight (LTL) on a pallet.For LTL shipments, the freight company will call you to schedule an appointment to deliver your order.   If you've ordered 11 panels or more, please be prepared to receive a phone call from the freight company within a week at the number you provided with your order to schedule your delivery.  A large freight truck with a lift gate will arrive at your farm to offload your pallet from the truck. Please note that the pallet is difficult to move once it is off the truck. You may also request to pick it up from the local freight office if your property is hard to access.At your delivery appointment, you will be asked to sign a document to receive your shipment. Inspect the pallet carefully and make sure that it was not damaged in transit before you sign. Once you’ve signed off on the shipment, it’s very difficult to make an insurance claim if there are damages.