In rare cases, problems with VPN (virtual private network) connections may occur. This is usually due to the security settings of your VPN provider (e.g. your company or organization), which do not allow connections with a public portal. If the problem persists, please ask your IT department to enable connections with latency greater than 800 ms.
To access the FlyNet portal, you must deactivate any VPN connection and other blocking settings (e.g. iCloud Private Relay on Apple devices) that may be activated. We recommend using the Chrome or Safari browser and your operating system in the current version.