Firstly, log into "My Account" at The Elf on the Shelf. com, click on "My Orders", it will show an overview of your order history and their status. Click "View Details" to see more details after that. Thirdly, if your order is marked as "Shipped," click "Track" to discover the most recent delivery history of your shipment and to learn its current status. Lastly, once you have verified delivery of your items, you will earn Bonus Points and receive discounts on your subsequent orders!