If you have selected our “Full Service” option at checkout, you will receive an email notifying you that your proof is available to review approximately 2-3 days after placing the order. From there, if any edits are required to the design, you can request the edits directly using that same link.
NOTE: Edits to the proof will require additional days to be added to the initial order lead time. This is due to reproofing to accommodate edit requests.
If you have selected the “Waive Proof” option at checkout, you will not receive a proof prior to the logo decoration and shipment of your order. Therefore, you would not be able to make any edits to the design. This allows for quick order processing and can save up to 2 days time in receiving your order.
Merchology reserves the right to modify logo artwork as required to achieve the highest quality of decoration. “Waive Proof” orders are not eligible for refund or return based on satisfaction with the finished design.