Unfortunately, we cannot cancel your order once it has been processed. If you no longer wish to receive the order, we suggest that you mark the package Return to Sender and refuse the order upon delivery. You can also return the unopened package to the carrier and notify him that you refuse delivery. All orders are considered used once the shipping box is opened and will not be accepted by our warehouse. Please make sure the shipping box remains sealed. If the package is returned to us we will refund the order minus delivery costs (non-refunded delivery costs are Canada Post fees.)