Chat software is an essential part of any marketing strategy, and there are a number of great options available today. Some of the most popular include: Facebook Messenger, WhatsApp, and Twitter’s Live Chat.
Each has its own strengths and limitations, so it is important to choose the one that best suits your needs. For example, Facebook Messenger offers features such as group chats and live broadcasting which can be helpful in building relationships with potential customers. While WhatsApp is known for its high degree of security and privacy settings which make it ideal for businesses who want to keep their customer base confidential. Twitter’s Live Chat allows you to respond quickly to tweets from users without having to leave your current session or open a new window altogether.
Ultimately, it becomes important to test out different chat platforms before making a final decision on which one is right for you. By doing this research ahead of time, you will be able not only save time but also improve response times when dealing with customers during peak hours or busy periods.