To make an M&S return online, follow these steps.
1. Log into your account and click ‘Orders & Returns’, then click the return order option on the item.
2. You will then see how many days you have left to return it, and you can add a comment why you are sending it back.
3. Choose which method you want to send it back with. Options include Evri and Royal Mail.
4. You will be provided a bar code, and you should take it along with your package to your local drop-off point.
5. Once processed, you can expect to have a refund including standard delivery fee’s within 14 working days.