If you would like to update the mailing address associated with your CapEd account(s), you can do so in one of four ways:
Use the Member Services Widget in eBanking. Update your mailing address right in the CapEd Mobile Banking app or Online Banking with the Member Services widget's Change Address option.
Compose a secure message through your online banking Message Center to submit a written request for a change of address. In this case, be sure to include your membership number, date, and signature in the request. For security reasons, we are unable to accept mailing address change requests sent within the body of an email.*
Contact us by phone at 208-884-0150 or 1(800)223-7283 during our normal business hours. Our current phone hours can be found on the branch hours tab of our Contact Us page.
Update your address in person. You may always come visit us at one of our branch locations and update your address at the teller counter or through the drive-through.
*If you prefer to use email to submit an address change request, type or hand write the request and physically sign the document, and attach either a scan or an image of the full document to the email. The written request must include: your member number, old address, new address, your signature, and the date on which you signed the request. One way to attach this kind of request is to take a photo of the document with your tablet or cell phone and email that image to ccr@capedcu.com.