We apologize for sending you a defect item!Please email us at Coast@graphite.sg within 14 calendar days of receiving your order with the following information:1. Order number2. Product name/code of the defect item3. A photograph of the defect itemWe will provide you with a postage label to return the defect item and we will send a replacement as soon as we receive the return parcel. Items returned must be unworn, unwashed, unsoiled, and with complete tags/labels in their original packaging. We apologize that charges incurred for using other modes of return will not be reimbursed.