If the delivery driver cannot deliver to you, you will receive a notification card. You can then use this card to make another delivery appointment. Alternatively, you can pick up the goods personally from the relevant post office during the following 7 days.
If you are often away from home, you can ensure that the goods are left by your front door or delivered to a neighbour’s house in your absence by signing once at your local post office. This then automatically applies to all subsequent deliveries. Alternatively, you can also select a different delivery address, e.g. your workplace, when entering the personal data.