In Germany and Austria, we offer purchase on invoice, installments and bank transfer with our partner Klarna.
The Klarna purchase on invoice payment method is an exclusive service for customers with a successful address and credit check with their purchase. The check runs automatically in the background at ROECKL, so you don't have to do anything else. If the check is not granted, you still have the opportunity to shop at ROECKL by selecting one of the other suggested payment options. To be able to pay by invoice, your billing and delivery addresses must also be identical. You will receive your invoice directly by e-mail from Klarna as soon as the delivery has been made. Please be sure to pay on time on the due date and be sure to state the reason for payment as is stated on the invoice. Please pay the value of the items you are keeping within the specified period. Returns of the items you do not wish to keep are to be made as soon as possible. The corresponding claim with Klarna expires when the return is booked. Please note that after a return you will not receive an adjusted invoice based on the items you have kept. If you have not received an invoice from Klarna, please request one immediately from Klarna Customer Service.
Klarna instant bank transfer is a direct transfer procedure. It is important that you are already an online banking customer. Select the "Sofortüberweisung" payment method during the order process. You will then be redirected to the secure area of Klarna Sofortüberweisung. There you will be able to select your bank and complete the payment process by entering your online banking details and the necessary TAN procedure. Your account will be debited immediately and the amount will be booked directly in our system. You will then be redirected to the ROECKL confirmation page, which confirms that your order was successfully placed.