The pre-service inspection is carried out by a member of our friendly store team, who will make a note of the existing condition of the pushchair. This is to give you peace of mind that you’ll be getting what your pushchair really needs from this service. They will also check to see if there’s any noticeable sign of damage that will require repair or prevent us completing the Valet & Service. If that is the case, they will advise you on the best next steps for your particular pushchair.
The store will take photographs of the pushchair, as well as any damage, so that there is a record of the existing condition of the pushchair before it is sent away.
The team will also check that there are none of your personal belongings remaining in the pushchair. Please do remove these ahead of coming to store, together with any pushchair accessories (footmuff, bag clips, parasol etc.) as we cannot be responsible for the safekeeping of these articles.