If you have previously uploaded a document and need to submit a new document, follow these steps:
Tap on the Documents tab.
Select the Document Type from the drop-down menu.
Select the form of documentation you are going to upload.
Add a note if you wish in the Note text box.
Tap on Upload a Doc.
If you are going to provide us with an Identity document, please ensure that the ID document has not expired. It needs to be valid.
If you are going to provide us with a proof of address document, please ensure that it has been issued within the past 3 months (90 days). For example; if you had to upload a document on the 8th of August, the issue date showing on the document would need to be from the 8th of February onwards and not before that date.