Should you need to contact Safety’s customer service team (be it for to file insurance claims or for general customer service related questions), you have three options to proceed:
You can call Safety toll-free at (617) 951-0600 You can email Safety by using the email form at the bottom of the Contact US page at www.safetyinsurance.com You can send Safety a letter to Safety, 20 Custom House Street, Boston MA 02110, United States
A Safety representative will get back to you within 24 - 48 hours.