Communication is vital for law firms looking to be a leader in their sector. However, answering calls for customers promptly and professionally is harder than it sounds.
For busy legal firms with limited staff on site, it can be a challenge to answer every call coming into the office. This is why Best Reception developed a lawyer answering service. Here are some of the benefits:
Professionalism: ensure every phone call is answered quickly by a polite and helpful receptionist. Our trained staff know how to handle various types of calls, and will leave your clients with a positive impression of your law firm. This means they will be more likely to trust and recommend your services.
Support: a virtual receptionist for lawyers means your calls can be answered even when your office is busy. This can be useful when your staff members are on holiday or off sick. Never miss an important call again.
Productivity: allow your lawyers and support team to concentrate on their important tasks, leaving Best Reception to handle the burden of incoming calls.
Flexibility: Best Reception’s lawyer answering service is flexible, so it can fit your business needs. Whether you require appointment scheduling, message taking or call forwarding, we can tailor our service to your law firm.
Well-being: by removing the burden of answering external calls, you can improve the well-being of your team. Get on with your legal business with the support of our experienced call handlers.