Sometimes it happens that our bank rejects your payment or that your bank does not allow it to be completed. In such cases, you receive an error message explaining that your payment has been declined. That can happen for different reasons, such as having entered an incorrect digit of your credit card details, not having enough credit on it, or simply that there was a connection error between the banks. We suggest trying again later making sure you enter all the credit card details correctly or try to use another credit card.
Please note that we only accept Visa and Mastercard.
Furthermore, we use a 3D-secured transactions system in order to avoid fraudulent transactions. If your credit card is not enabled to allow 3D-secured transactions, it can be rejected for security reasons especially if the attempt of payment is made outside Greek business hours. On such occasions, we recommend trying again during these hours or using a 3D-enabled credit card. If the problem persists, please contact your bank for further information.