If you purchased a Car Insurance policy after 24th November 2023, or it is set to renew after 23rd December, you can now send us your proof of No Claims Bonus online via My Account. You can send any of your documents this way, safely and securely, at a time that is convenient for you.
If your policy is dated or due for renewal before this date, you can still upload your documents online by uploading them to our existing customer portal.
If you are unsure which portal you can access, or you need help uploading your documents online, please start a Live Chat and a member of our friendly team will be happy to help. Our opening hours are:
Monday to Friday: 9am to 6pm
Saturday: 9am to 5pm
The live chat button will only be displayed when we have agents available to assist you.
For information on what we accept as proof of No Claims Bonus, please download our No Claims Bonus fact sheet.