Tech support scams are sometimes sent in the form of emails, text messages or phone calls, warning users of a technical issue and demanding that users contact someone for assistance. These scams frequently impersonate prominent IT organizations, promising users discounted or free help to solve an issue. The spam may even be a pop-up window informing users that the device has been infected with a virus and that downloading a specific piece of software will help users resolve the issue.
Tech support scams can also take the shape of websites that provide free versions of commercial services, such as downloading a paid VPN for free from an untrustworthy promising website. Perhaps there is a problem after the download, and the user is told to pay a sum to solve the problem after contacting tech support. A tech support scam comes from fake websites and hackers attempting to dupe people into paying for a service that isn’t authentic.