Onboarding is the first and most important step towards building strong, co-operative ties with our client partners. By making the whole process as simple and efficient as possible, we aim to provide you with the most profitable and effective service possible. Whether you need us to enhance your capabilities, provide scale and flexibility, or optimise your approach to production, we’re here to help you achieve your biggest ambitions. The steps of onboarding can be seen below. PHASE 1: INVESTIGATION Timeframe: Week 1-2 Every business is different and appreciating how you work is crucial to realising a mutually beneficial partnership. We use the investigation phase to gain a deep understanding of the ways your business operates, review current systems and processes, and outline the expectations for our relationship. By analysing the key needs, specifications, and IT requirements in relation to your projects, jobs, and workload, our expert onboarding team will work to identify key areas for optimisation, providing a framework and target timeline for delivering a seamless and collaborative working relationship. PHASE 2(A): FOUNDATION Timeframe: Week 3 During the foundation phase, we prioritise defining the best practice. We will meet with your stakeholders and teams to discuss our workflow and optimisation suggestions and plan for onboarding the rest of the company. At this stage, SPRING Production is able to provide you with a comprehensive list of set-up recommendations that cover: Brand guidelines Process flow Briefing forms Master templates Job specifications Asset (file) handling and logistics Technical set ups Communication and meetings Budgeting and invoicing QC set-up Approval and proofing set up Each recommendation is custom designed with you, the client, in mind. Using our knowledge of your business, we take a pragmatic approach to fine-tuning your processes and adapting directly to your needs, ensuring all communications and projects can be quality checked and delivered on brand. PHASE 2(B): INSTRUCTION Timeframe: Week 3-4 The instruction phase is all about learning, training, and integrating ourselves into the core of your business. We will typically ask to work on a pilot project or job which will help us further understand how to brief our production teams, identify more areas for improvement, define dos and don’ts, and adapt to your visual brand universe. Based on clear guidance from you, our onboarding team will work to correct inefficiencies and guidelines and finalise an action plan for full implementation and quality control. PHASE 3: IMPLEMENTATION Timeframe: week 5 –> The final implementation phase involves us using the learning outcomes from the previous stages to manage agreed jobs and execute a seamless production process. Through a dedicated project management team, we keep track of timelines, briefs, and deliverables and provide you with daily communications and regular status reports on active projects, keeping you in touch with every stage of production. Should any challenges or changes arise, we can provide instant flexibility and scalability to adapt to your needs head on. And as our partnership matures, we will schedule regular review meetings to provide feedback on our work and processes and discuss any further optimisations we think may benefit your business