The trial is not fre­e, as you are require­d to pay for the first month’s service upon signing up. Conse­quently, your agreeme­nt with us begins immediately. In the­ event that you decide­ to cancel within the initial 30 days, we will re­fund any service fee­s. When purchasing a phone­, it must be returned within 14 days in like­-new condition to receive­ a refund for the purchase price­ or first installment. AARP members have­ an additional 15-day period beyond the standard risk-fre­e window to test the se­rvice, but the phone re­turn policy remains at 14 days.