The first step in this process is to contact the business office of Gadsden Music Co., Inc., via phone or email. During the school year, you will be instructed to give the instrument to your band director with your child’s name clearly marked on the name tag. A representative from GMC will pick up the instrument on his/her next visit to the school. Should you decide to return the instrument at a time when school is not in session, you will need to ship the instrument or bring the instrument to one of our store locations. Be aware that you are responsible for all payments until the instrument is returned to Gadsden Music Co., Inc.