Login to your account and find the order you want to return. You will see Raise a Query button on the order details page. You can Raise a Query to contact your seller about the return with stating the reason for your return. Your seller will provide you free return label and instructions on how to complete your return process. If you are not satisfied with the seller's response, you can always use below form to contact Lucasgift. Please note that Lucasgift can only take action if there is dispute between buyer and seller. So, please contact your seller first.