There are two different types of award:
Public nominations
Each year, the general public is asked to nominate an individual, team or organisation who they feel has given them excellent customer service. This can range from a self-employed gardener, to a supermarket worker to a team in a shop or a high street bank; if you remember them for the right reasons, and they made you feel ‘WOW’, then they deserve your nomination. There are awards for the Bailiwick of Guernsey and a separate awards for Jersey.
Corporate submissions
Companies can also submit their own entries - we know that many organisations gain their own customer feedback via letters and feedback systems - and this equally as important as nominations made through this site.  Chose your entry, tell us why you should win, include customer feedback and send it in.  Your entry will be reviewed by the judges alongside any nominations made here.
Winning can bring a number of advantages, including enhanced publicity, peer recognition and attraction of quality staff.  Recognition brings a clear advantage against competitors - pointing you out as number one.