The widespread lockdowns, the restrictions on the movement of people, and the implementation of social distancing norms due to the COVID crisis have forced organizations to re-evaluate their operating strategies. They need to redefine their priorities and re-align their teams to ensure that they are able to sustain through this extremely difficult time that has also created a deep economic crisis. Even as financial experts of the world over are analyzing the long-term economic consequences of the pandemic, organizations are assessing the benefits of adopting the digital way of working as a long term operating strategy. This is especially true in the case of organizations that have initiated remote working policy during the COVID-19 Pandemic. Discussed below are the key advantages for organizations opting for a digital workplace to survive in the current situation and going forward as well: 1. Business Continuity Planning One of the benefits of adopting digital working is it minimizes risk of disruption of work caused by extraordinary situations. Work from home is emerging as a favoured option as it ensures safety and well-being during the time of crises. So, the employees can complete the tasks and projects right from the safety and comfort of their homes. This makes it possible for the organizations to fulfil their commitments to their clients in a timely manner. This, in turn, enhances their goodwill and credibility in the market. It avoids any kind of penalties usually associated with service level agreements or SLAs with clients. 2. Higher Efficiency and Productivity Opting for digitized working systems helps organizations complete various tasks and processes in a more accurate and effective manner. This results in significant improvement in the quality and productivity leading to greater business impact for the organization. Also, integrating digital technology in various operational processes can help in reducing errors caused by human oversight. Importantly, it helps in cutting down the cycle time for the completion of complex or repetitive tasks significantly. It also enhances employee motivation by freeing their time from boring and repetitive tasks for higher impact work. 3. Better Customer Experience Digitization of work processes helps organizations to maximize customer satisfaction levels in a relatively effortless manner. Use of digital technologies makes it easier for organizations to fulfill the needs and expectations of their customers much better. This information can then be used to develop the products and services that are in accordance with customer requirements. Most importantly, these technologies can be used to establish clear channels of communication between the business and its clients. So, there is timely and effective resolution of their queries and addressing their grievances leading to enhanced customer experience. 4. Creates a Corporate Culture of Innovation Also, adopting the digital way of working motivates their employees to unleash their creativity and innovation. Hence, organizations can choose solutions based on the existing skills and future learning requirements of the employees. This can help enhance overall employee engagement by assuring them that their interests and expectations are well understood. Moreover, it helps organizations to stay a step ahead of competition by integrating innovation and creativity into everyday work.