Through training and structuring our approach, we’ve equipped our interviewers to understand and actively combat their unconscious biases. Some of them include:
Questions to ask and which ones to avoid. While conversations may differ and take different routes throughout, we want to provide a level of consistency so all candidates are evaluated using the same framework to maintain a level playing field.
Creating diverse interview panels so that many different perspectives are represented.
Our interview steps are the same for everyone interviewing for the same role. Standardizing the process helps minimize bias.
Encouraging interviewers to take 10 minutes before an interview to get a coffee or a snack, drink some water and/or maybe take a short walk to clear their head instead of running into an interviewer straight from another meeting. This is because unconscious biases show up when we’re hungry, tired, stressed, etc.