In the event of any claim being made for Loss of or Damage to any insured item, the onus of proving the existence, ownership and value of the item shall be upon you to prove. We accept the following items as proof of existence and Ownership;
For Items less than 5 years old A personalised and dated purchase receipt or bill of sale detailing the insured item. A debit or credit card or bank statement detailing the amount paid. If a private sale, dated correspondence relating to the sale such as a letter or e-mail identifying the seller of the item.
For Items more than 5 years old Any of the above items. Photographic or other dated documentary evidence such as a personalised valuation or service receipt. A valuation with full description of the item from a United Kingdom based Jeweller or Valuer stating their contact details and business credentials.