Yes, we do charge for storage of packages that cannot be received. This policy is in place to ensure efficient and fair use of our storage facilities. Here's why we implement this charge: Limited Storage Space: Our storage facilities have finite space, and we need to manage it effectively to accommodate packages for all our customers. Charging for storage of unclaimed packages encourages prompt retrieval or arrangement for delivery, preventing undue occupancy of our storage areas. Operational Costs: Maintaining secure and accessible storage incurs operational costs, including security measures, climate control, and staff to manage the facility. The associated expenses are shared among all users of the storage service, and charging for unclaimed packages helps offset these costs. Encourages Timely Action: Charging for storage serves as an incentive for customers to promptly collect or arrange delivery for their packages. This proactive approach helps streamline our operations, reduces congestion in the storage area, and ensures a smoother experience for all customers. Storage Charges: The storage fee for unclaimed packages is $5 per day per package, depending on size. Items larger than a box of 24" x 24" x 24" will be approximately $10 per day. Encourages Communication: If there are circumstances preventing the receipt of a package, we encourage customers to communicate with us. By engaging in a dialogue, we may be able to offer solutions or extensions on a case-by-case basis. This open communication helps us better understand the needs of our customers and work together to find suitable resolutions.