If you are a recurring client, a discount has been factored into the price of your cleaning based on your frequency of service. If we are to honor the discounted pricing provided, we will require that you, in turn, honor the integrity of your recurring service schedule. In the event you cannot maintain the integrity of your schedule and you need to skip a cleaning, (as opposed to reschedule) your next appointment for service shall be billed in accordance with the pricing structure established for your account. (Example: If your service is normally every two weeks (at say $85) and you skip a visit, your next cleaning will be bill as a monthly (at say $115) due to the resulting four week interval between cleanings.)
MONTHLY CLIENTS needing to reschedule or skip a cleaning which, in turn, results in a gap of 5 – 8 weeks between cleanings, will be assessed an extra cleaning fee commensurate with the size and condition of their home. Clients with a gap of more than 8 weeks between visits will have their next scheduled cleaning treated like an initial & provided by the hour in order to bring the home back up to maintenance level.