For Bibliotherapy and Career Counselling sessions, please note that once your appointment time and date have been confirmed, we have a 48-hour cancellation policy. Any cancellations less than 48 hours prior to an appointment, or any no-shows will be charged. We will refund unused Bibliotherapy or Career Counselling sessions within 6 months of the booking. If the booking was made more than 6 months ago but less than a year ago, we will gladly offer a gift voucher for the original value of the booking. Sessions need to be arranged within 12 months. To request a refund or exchange for a gift voucher please email therapy@theschooloflife.com.
For Psychotherapy sessions, please refer to our therapy FAQ page.