I approach customer-centric design by putting the needs and goals of the customer at the center of my design process. This means that I conduct user research to understand the needs and behaviors of the customer, and I use that understanding to inform my design decisions. I also make sure to regularly gather feedback from customers and stakeholders to ensure that the design is meeting the needs of the customer and the business. I use tools such as customer journey maps and personas to help me understand and design for the customer experience.