At Dazzle Printing, we have a 100% satisfaction guarantee. We try our best to make our clients happy, but sometimes mistakes happen. If for any reason you aren’t happy with your order, please let us know.
For orders under $5,000, just return the order to us, and we will either reprint your order or issue a full refund, at our discretion. For orders over $5,000, we will reprint your order to correct product defects, such as printing quality and finishing issues.
We are not responsible for issues in your files, such as image resolution, typos, file errors, formatting issues, or incorrect order selections. Reprinted jobs will be printed with the original file submitted — there can be no changes to the file. Requests for a reprint or refund must be made within 30 days of delivery of your order.
We are often asked how we can make such a generous guarantee. The answer is quite simple: Our quality and service are so exceptional that we rarely have to reprint or refund an order.
We take pride in our work and want you to be delighted with your print order. We will do everything in our power to make sure that happens.