Communication is crucial for success in any organization. This guide explains how to email or text a specific leg in your organization using our software. This is particularly useful when you have strong leaders on a portion of your organization and want to communicate with everyone else. This guide will take you through the process step-by-step, from accessing your organization's genealogy/tree viewer to sending your message. We also cover troubleshooting tips in case you encounter any issues. Accessing Your ContactsBegin by navigating to the Contacts menu. From here, click on 'My Contacts'. This will display a list of all your contacts in the organization. To view your team members in a tree structure, click on the organization icon, which says "View just my team members in a tree". Using The Genealogy/Tree ViewerYou may browse your organization using the genealogy/tree viewer. This tool allows you to easily view and navigate the hierarchical structure of your organization. Select the contacts at the top of each leg you wish to message by clicking the checkbox next to their name. Messaging Selected ContactsOnce you have selected the contacts you wish to message, click the 'Actions' button, then choose either 'Mail Selected' or 'Text Selected'. In the window that appears, check the box towards the bottom that reads, "Also mail downline of each selected contact." Now, you can compose your email or text message. When you're ready, click the 'Send Mail' or 'Send Text' button. Your message will be sent to everyone that is in the organization of each selected contact. You can also schedule leg messages in advance. ImportantRemember that any message you send will reach all the members downline of the selected contact. Ensure that the information you're sharing is appropriate and useful for the entire team. Troubleshooting Verify Your Member NumberIf your leg viewer tree isn't working, first ensure that your member number is in your profile. You can do this by clicking on 'Customize My Site' in the menu, then check to see your member number is listed. Check Your Contact DetailsAlso, verify that you have a contact with your own name, member number, sponsor number, and enroller number listed. These details are crucial for the tree viewer to function properly. Verify Your Team's DetailsFinally, confirm that your team has their member number, sponsor number, and enroller numbers on their record. These numbers help in maintaining the hierarchical structure of your organization. ImportantTypically, importing from the YLVO will automatically create a contact for you and add the member, sponsor, and enroller numbers to your contacts' records. However, it's always a good practice to verify these details if your leg viewer tree isn't functioning as expected. Additional ResourcesFor a visual guide on how to use the tree viewer, check out our video tutorial: