If your course is not recording your progress, there is a possibility that a 3rd party software or App on your computer or device that may be affecting your course. If this is the case, you will need to disable these applications. If you course is still not recording progress, we recommend using a different browser and verify that popup blockers have been disabled on that browser.\
\
We also suggest that you regularly check the progress of your course by clicking the â€œMenuâ€ button while in the course. If the chapters are still not recording as complete, we strongly recommend using a different laptop/desktop or mobile device.\
\
Additionally, if you are on a computer which is attached to a network, itâ€s possible that a network firewall is preventing the course from working properly. If this is the case, we suggest taking the course outside of the respective network.