To initiate a return or exchange, contact us within the 60 days of purchase for return or exchange instructions.EligibilityFor hygienic reasons, only new and unused items are accepted for returns. Products can only be returned if they are still in their original condition and packaging. Used products or products damaged by the customer will not be eligible for a refund.Return shippingReturn shipping costs are paid at the buyer's expense. WowCombo offers free shipping on exchanges.