At Etix Everywhere, each data center is committed to the highest level of SLA on the market: TIer IV, guaranteeing 99.995% availability. In fact, our data centers have had 100% availability since the creation of Etix Everywhere in 2012. The operation of a data center consist of a preventive and corrective maintenance. As part of preventive maintenance, it is planned in advance, prepared, detailed and documented in order to analyze its progress. Corrective maintenance, on the other hand, must respond to an incident as quickly as possible and in a perfectly secure manner.