With effect from 29 July 2023, our NETS Customer Service Hotline will be operational from 9am to 9pm daily. For queries outside these hours, you may email info@nets.com.sg and we will attend to you as soon as possible. Alternatively, for technical assistance concerning your retail outlet or car park terminal, please submit a technical support request via https://technicalsupport.nets.com.sg/request. We value your support and we will continue to enhance our platforms to serve you better.