There
are 2 common reasons that make your packet be returned: Your shipping
address is incorrect/insufficient or you are absence at the time the
packet was attempted to deliver. In
cases that your shipping address is not correct, we are not able to
take any responsibility since we shipped it out to the address that you
provided us and it is not the mistake from our end.Otherwise,
we are willing to send you a replacement. If the second package can not
reach you, we are  sorry to tell you that we are not able to help you
out with this.contact us here for any questions.