You can have a keysafe for your own personal benefit, for example for occasions where you lock yourself out.
However, it is essential that you also have two named keyholders (usually relatives, friends or trusted neighbours) who either have their own key to your home, or access to your keysafe, who will be contacted to enter your property if required in an emergency situation.
CarelineSOS staff do not respond to call outs so are not able to personally access properties via the keysafe and whilst emergency services are able to force access, this is a very last resort.