TileCloud offers a limited lifetime warranty on all tapware products to both residential and commercial customers. All products are guaranteed as follows:  Lifetime warranty against casting defects and porosity 10 year warranty against cartridge, aerator and valve defects 5 year warranty on surface finish 2 year warranty on washers and O rings *Installation and maintenance must be performed by a suitably qualified tradesperson. *Defects or damage caused by misuse, product abuse or error in installation are not covered by this warranty. *Warranty is for parts only – excludes removal or installation of replacement parts. *Warranty excludes consequential loss caused by defects in the product or its components.