Pets are always curious about new and unknown things, but they may also be a little scared to try. So if your pet does not use the fountain to drink water at first, please guide them and remove other sources of water where they can possibly drink. They will sense that the water in the fountain is for them to drink. You can choose the normal mode to keep the water flowing, which pets are more interested in, and will generally take the initiative to drink when they see it.