Scope:The following steps will allow you to time frames for use with call routing. It is best practice to create two timeframes for each domain: Business Hours and Holidays.Requirements:Access to PBX Manager as Office Manager or Reseller role Create a New Time FrameUsing any web browser log into the PBX Manager.From the top navigation menu click on Time Frames.Click Add Time Frame.Choose a descriptive name for the time frame.Select when you would like the time frame to occur:Always: Applies 24/7. Primarily used for routing for an unspecified period of timeDays of the Week and Times: Recurring Range of days and times. Primarily used for Business Hours or scheduling rulesSpecific dates or ranges: Specified dates in the future. Primarily used for holidays or scheduled closingsClick SaveExample: AlwaysClick Add Time FrameName: AlwaysWhen: AlwaysClick Save.Example: Business HoursClick Add Time FrameName: AlwaysWhen: Days of the week and timesSelect the checkboxes for Monday, Tuesday, Wednesday, Thursday, and Friday. The system will default to 9 AM to 5 PM for each day.Click Save.Example: HolidaysClick Add Time FrameName: HolidaysWhen: Specific dates or rangesUsing the calendar icon select the date for each holiday you want to addFor additional dates use the green add icon at the right Click Save.Verification (Optional)You may verify the currently applied Time Frame by navigating to the Answering Rules section of the appropriate user. You will see a blue Active tag next to the current Time Frame.