All Webscale software plans come with the Webscale Standard Support package. In addition to that, Webscale offers two more support packages - Premium and Managed Services - for merchants requiring various levels of support from faster troubleshooting and advanced infrastructure monitoring to dedicated assistance in the day-to-day management and optimization of their storefronts. Webscale also offers several Add-on Services, including DevOps Support, Code & Infrastructure Reviews, Application Load Testing, and Cloud Hosting.