The rough outline of the steps you need to take looks like this:
- Do your research: decide what purpose your chatbot will serve and learn from how your rivals have implemented their chatbots;
- Determine desired KPIs: usually, a chatbot’s KPI is determined by its interactions with users;
- Choose a development platform: we recommend using our services since we helped many businesses with this task, with no one left dissatisfied;
- Development: using tools and frameworks provided by development platform, build and integrate a chatbot into your workflow;
- Test your chatbot: monitor its interactions and tweak them if needed;
- Launch: look into user reception and decide on the potential features you want to add.