If, by some twist of fate, we've sent you the wrong product or it decided to play a game of rough and tumble during transit, here's the deal: Give us a shout within 24 hours of laying eyes on the delivery, dial us up at 02477 360 405. In these hiccups, we'll sort the courier to swing by and collect the goods – no fuss.
Now, if the cosmic mix-up results in you paying unexpected extra costs, don't hit the panic button. Reach out to us pronto! We're all about owning up to our slip-ups, and we'll reimburse any extra charges we've caused. If we've led the wrong item astray, we've got the tab for any return costs and redelivery charges. We're in this together, and we're committed to keeping your experience hiccup-free. Let's sort it out!