We do not accept returns of custom products. For Custom Faculty Parking Permits, if you cancel before production has started, we may be able to accommodate your request, but even then cancellation is not guaranteed. Once a custom order reaches the factory floor, we cannot issue any refunds. Orders usually reach the factory floor within 48 hours of approval. Stock Parking Permits can be returned within 60 days of receipt. The permits must be undamaged and in unused condition. We do not accept international returns.