The bot will use explicitly targeted and whitelisted websites as declared in the Admin Center — the same content which shows up in Pathify's search bar as External Resources. The chatbot also searches and retrieves information from FAQs, events and calendars, tools, pages and other portal content, dynamically crawling these resources to provide accurate responses. The chatbot also searches across connected providers, including the Student Information System (SIS) and Learning Management System (LMS). Under the current architecture, the bot will not go to the internet to perform a live search while evaluating a query.