FRM accesses consumer credit reports according to the written instructions of the consumer to whom the report relates or other permissible purpose. In the event you were recently involved in a commercial transaction or being considered for employment, this most likely accounts for accessing your consumer report. FRM provides services to many financial institutions, well known investors, and employers.
FRM is unable to provide any further information to a consumer on why a consumer report was accessed without following specific protocols relating to the disclosure. For further details on the process, the consumer should email compliance@frm-inc.com with the Subject Line: Consumer Credit Report Inquiry.
In the event that the consumer does not have access to a computer, they may contact FRM toll free at 1-866-696-1583 or by toll at +1-504-620-0686.