Excess payments will depend on the circumstances of your claim. Typically, if you are not at fault in a motor accident, for example, you will not have to pay for the excess. We may require you to provide the third party's name, contact details, and vehicle registration number.
On the other hand, if you are at fault or responsible for the incident, the excess is applied. This particular excess amount is specified in your policy. We will immediately advise you when and how to pay the excess.