If you intend to close your Paytm account, we recommend checking your balance first to make sure you do not lose any money. Then, to delete your Paytm account permanently, login to your Paytm account and click on the menu, then "profile settings". Select "I need to close/delete my account", then "I don't use this Paytm account". Finally, confirm and click "Message us" and the Paytm team will verify your request and close/delete your account.