The Federal Motor Carrier Safety Administration requires moving companies to provide a written estimate. Written moving estimates must outline all charges and include the transit cost, any packing, unpacking or crating services, and any other special moving services requested. Verbal moving estimates are not official moving quotes. There are two different types of estimates - binding and non-binding. The type of estimate determines how moving charges are calculated:1. Binding Estimate: Binding estimates guarantee that a customer will not be liable to pay more than the moving estimate amount unless: additional items are added, additional services are requested or necessary, the delivery location changed, or if the load date is revised. 2. Non-Binding Estimate: Non-binding moving estimates must be in writing and with a clear description of the agreed upon services. While it is not a guarantee of the final costs, it should be reasonably accurate. The final charges will be based on the actual weight of the shipment or time utilized for local moves, along with any additional services provided by the mover. The customer is required to pay 110% of the original estimate at the time of delivery with the remaining balance paid after 30 days from delivery. Review Your Rights and Responsibilities When You Move for more information.