We understand your concerns and the importance of reliable delivery. Please know, we are a small team and we do our best to keep up with the demand of orders. At times it’s a bit challenging if we see unexpected increases in order volumes - often causing slight delays in both our fulfillment process and customer service response times. However, rest assured knowing we have significantly improved our delivery times this past year (2024). Our recent reviews on various platforms reflect a positive shift in both shipping times and overall customer satisfaction. We're committed to providing our customers great service. For a the exact status of your order, you can always reach out to us via email or visit our order tracking portal.