While there are many benefits to using a CRM software, it is important to be aware of any potential drawbacks. Some of the most common include intra-company communication problems, lack of control over data, and high expenses. Additionally, if you’re not properly organized or don’t have good standardization across your teams, then implementing a CRM can be challenging. On the other hand, if you take advantage of its features and manage your data effectively, a well-functioning CRM can help you stay on top of your business initiatives and make better decisions overall. In addition to being beneficial for productivity purposes alone, a strong relationship with customers can often result in increased profits down the road. So make sure to analyze each company’s individual needs before making an investment decision!