Tactics that you can implement to boost customer relationship management are aimed to improve consumer satisfaction and retention. The five types of CRM software we listed above each take care of one crucial aspect of this process. However, there are some general things every company can try along with implementing a good CRM. First, personalize your services and don’t treat your customers as numbers, but as people. Second, effectively use social networks for reaching out to your target audience, and third - constantly update, assist, and engage with your customers.