After you have placed your order, you will receive the following E-mail messages:
Order confirmation: This confirms we have received your requested order. You should receive this confirmation within minutes of placing your order. All orders are subject to availability. If an item is unavailable after the order is placed, we will contact you and provide you a refund for the incomplete/cancelled order.
Shipping confirmation: This is sent once your order has been dispatched from our warehouse. You will receive a tracking number(s) that will enable you to follow your order from our warehouse.
Order return and refund: Once we've received your returned order at our warehouse, we'll perform any necessary inspections. You will receive an email to confirm whether your return matches all requirements, at that point we'll issue a refund or exchange for the item(s).