To troubleshoot, carry out the steps below-  Verify if the sample company is also giving the same error  Change the printer set up to either a PDF or XPS document writer and check if you are still getting the same error message  Now navigate to Control Panel  Then go to Administrative Tools  Click the Event Viewer  Choose the Windows Logs  Click on Application,   Choose Filter Current Log  Keep a check for Errors,   Click OK to proceed  If you encounter a WMI/ .Net Framework error, please get in touch with an IT expert