In Alberta, landlords and tenants can make an application at the Residential Tenancy Dispute Resolution Service (RTDRS) to resolve their problem. RTDRS can be a faster, less expensive, and less intimidating alternative to going to court. Any tenant or landlord who has an issue that falls under the Residential Tenancies Act can apply to RTDRS for a resolution. This includes matters relating to evictions, unpaid rent, unreturned security deposits, damages, repairs, or other disagreements. To make an application, certain forms must be filled out, filed, and given to the person or business the application is being made against. The matter will be heard before a Dispute Resolution Officer who is authorized to make binding decisions on claims of up to $100,000. Low-income individuals may be eligible to have the application fee waived. For more information about the RTDRS process, call: Edmonton: 780-644-3000 Outside of Edmonton: (toll-free) 310-0000 then 780-644-3000 The RTDRS also has an e-filing service option available where you can submit an application for filing anytime, anywhere. More information can be found on the RTDRS website: www.rtdrs.alberta.ca.