Our shoes come with complimentary:
1. Spare crystal beads (where applicable) for your easy replacement in case you lose some crystal beads due to wear and tear.
2. One pair of spare heel caps (where applicable) for your easy replacement as the heel caps may wear out after some time.
Our further support includes:
1. Providing extra crystal beads and/or rhinestone embellishments on the shoes, just in case you need more of them. At the same time, our retail team will be happy to help you replace the crystal beads or rhinestone embellishments on the shoes.
2. Free replacement of newly purchased product with manufacturing flaw or wrong fit.
You may also refer to our Exchange Policy and its procedures.
We seek your understanding that damage sustained by the product due to wear and tear, wrong fit, improper usage or inappropriate storage will not be accepted for replacement or repair.