All packages we send require Proof of Age and Signature thus there is a very unlikely chance of theft. If you have not received your package within 48 hours after the expected arrival date, please do not hesitate to contact us at delivery@dank.ca We can do a trace with Canada Post who will then conduct an investigation. If the package is located, you will receive it a few days later, if Canada Post is unable to locate your package we will send you a replacement free of charge. We are not responsible for delays due to postal issues and wrong address/unit # given by customer.