INTERNATIONAL ORDERS PRIORITY DELIVERY: 5-15 BUSINESS DAYS you will receive a tracking number by email when your order is fulfilled. EXPEDITED DELIVERY: 2-10 BUSINESS DAYS you will receive a tracking number by email when your order is fulfilled. Your shipping time may vary based on country and how long it takes to clear through your country's customs. Please allow for extra business days for your order to be fulfilled during new releases and around postal holidays! International packages can sometimes take a little longer to clear customs and may show up to 2 weeks stuck in the same place. Unfortunately this is out of our hands and we sincerely apologize. If the package has not been received and it has been 30 days since it's fulfillment, please do not hesitate to contact us. At this time Sunny In Denbigh is not accepting International Returns or Refunds due to the perishable nature of our products. We apologize for any inconvenience this may have caused. PLEASE BE ADVISED THAT INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ADDITIONAL CUSTOM, DUTY AND VAT CHARGES IF APPLICABLE. Feel free to email info@sunnyindenbigh.com with additional questions concerning your order.