Vendor Key Performance Indicators (KPIs) are metrics used to measure and monitor the performance of vendors. These KPIs can help businesses develop a data-driven approach to supplier management, reduce costs, and minimize risks.
Common vendor KPIs include Return on Investment (ROI), Compliance Rate, Supplier Lead Time, Support Ticket Resolution Time, Defect Rate, PO and Invoice Accuracy, Rate of Emergency Purchases, PO Cycle Time, Sell-Through Rate, and Vendor Performance Reviews.