Give the fact that your warranty for your laptop computer will expire in 90 days or so, I suggest that you contact the manufacturer about the continued problems you have with the unit in writing and demand that someone contact you by a certain date to discuss options since you no longer want this defective item. Keep a copy of this letter for future use and need.Mention that you desire to turn in the item for a credit. If you do not receive the response desired, bring a small claims court action against the manufacturer for the value of the laptop in the county where you reside for breach of warranty and breach of contract.