Orders that have entered processing cannot be cancelled. All sales are final. I cannot restock most of my items as they are individually prayed over or otherwise custom-finished pieces, or are consumables such as herbs, salts, and oils that cannot be returned for hygiene reasons. See the Shipping & Handling and Refunds policies for full details, including what to do in case of damage during transit.Refunds must be initiated by us. Chargebacks are considered theft. I don't want to run a big warehouse, and I don't want my customers to be upset or surprised -- I want people to understand what they are getting. And the majority of my customers do. But there is always someone who doesn't read any of the Terms or Policies or item listing details and freaks out if they order on a Friday and don't have their item by the following Wednesday. If they put in a chargeback, they screw things up for me and all my other customers, which is not fair to those who do read the listings and policies.Theft violates the Terms of Service and also negates the usual guarantee of client privacy. Chargebacks will be reported to every colleague I have, every professional organization I'm affiliated with, and any relevant legal, spiritual, and/or financial entities, including collections. See the Refund policy for more info.