Completion dates outlined on order forms are considered Target Dates at the date of approval and are not guaranteed completion dates. Completion dates may vary by 3-5 business days beyond the target date. If the actual completion date goes beyond 5 business days, KONNO will extend a XX% discount on the next order. Exceptions to the above are in cases where the requested fabric is unavailable due to supply shortages. In a case where there is a supply shortage, KONNO will recommend an alternative fabric solution of comparable quality and price/point. In cases where the alternative fabric is more expensive, KONNO will honour the pricing of the original fabric.