If your permit was refused, you will be sent a letter indicating what additional information or drawings are required before your permit can be issued. Navigate to your permit within the Guelph Permit and Application System and use the Edit/View (pencil) icon to open the Permit Details.
Within the Permit Details view, scroll down to Outstanding Items. Click the upload documents button to upload any outstanding items noted in the list. Once they have been uploaded, check the box(es) beside the outstanding item(s) that you are submitting, then click the confirm button. You must confirm all items to notify the Plans Examiner. Documents that are uploaded will appear in the Attachments section.
Once all items have been received / uploaded we will review them. The permit will remain in Refused status until the review of all outstanding has been completed.