Once you have purchased the product, all you need to get started is to get the target smartphone in your hand. But before that you need to retrieve the credentials sent by the company to your online account. It goes without saying that you need a computer (or any workable system) as well as an internet connection to achieve that. The same username and password will be later used to install the software on the target device.
It is important to note that the monitored device should be compatible with the TOS requirements and should be powered by an internet connection at all times. This is so because SPYFamily does not work on mobile phones other than smartphones or a smartphone lacking an internet connection or the one that does not fulfill its operational requirements. It is necessary for an iPhone to be jailbroken but when it comes to an Android device; the software works both for rooted as well as unrooted devices. The software also fails to work for smartphones and tablets that run on an incompatible OS version.