If it's past check-in time at your rental and you haven't located your bikes yet, please check under the door mat or in the door jam just outside your front door for a receipt that will have identification numbers and a lock code assigned to you/your party. Check the nearest bike rack to the unit you are renting. If there are no racks, the bikes will likely be locked to a nearby post or tree near your unit. There are little silver stickers on the bar of the bikes, under the handlebars, that correspond with the identification numbers on your receipt. All of your bikes/order should be locked up together, in one location. If you have not found your receipt or cannot locate your bikes, please contact our office for assistance. *Please keep bikes/items locked at all times.