If your Ticketmaster account got hacked and somebody transferred your tickets to another account or replicated them, Ticketmaster may be able to replace the tickets and void the previous ones.
However, if youâ€ve purchased counterfeit Ticketmaster tickets off a third-party website or individual or used an alternative payment method, The situation is out of Ticketmaster's hands. In this case, youâ€ll need to file a chargeback with your credit card company or payment platform for a chance to receive a refund.