No later than 30 days after Uniq Perler has received your request for cancellation, you will be refunded the value of the item. The refund will be made using the same payment method you used for the purchase, unless you explicitly request otherwise. Uniq Perler does not refund shipping costs. Uniq Perler reserves the right to withhold the refund until we have received the goods back or have received documentation that you have returned the goods. You are only liable for any depreciation of the value of the goods caused by handling other than what is necessary to establish the nature, characteristics, and functions of the goods. If you use the item or it is damaged during shipping, you are liable for the depreciation of the item's value. Note, if a Mastercard or other foreign credit card was used for the purchase, the refund time may be significantly longer. Use our Return Portal - Save the fee We have our own return portal where you can easily return items. We do not generally cover the shipping cost unless otherwise agreed between the customer and Uniq Perler. Price for return label: 49,- If a different shipping method than our Return Portal is chosen, the customer is responsible for the cost of shipping. Additionally, we charge a fee of 49,- for processing the order, once it arrives at our warehouse. The fee will be deducted from the customer's order. Uncollected packages in parcel shops. If we receive an uncollected package, we reserve the right to charge 49,- + new postage to send the package again. Uniq Perler is not responsible for any products lost during return shipping. Items purchased in connection with live auctions cannot be returned. Purchases that need to be returned should be sent to: Jørgensmindevej 20 9270, Klarup Denmark