For regular, non-urgent maintenance requests, please log into your Tenant Portal and click “Request Maintenance.” Please describe the problem in as much detail as possible. For appliance issues, a make and model number will be helpful. This will help your property manager hire the right vendor for the job. Once submitted, a Work Order is emailed to your property manager, and they should contact you within 24 hours. The law requires that most repairs be started within ten days. However, we will work diligently to complete them as soon as possible. You can check on the progress of your request through your Tenant Portal as updates will be made throughout the process. Please review our Maintenance Troubleshooting Guide before submitting a maintenance request to avoid potential tenant chargebacks.