Technically, Microsoft Dynamics 365 is the most functional CRM system in the world. It has a huge number of built-in functions, industry-specific solutions, and different modules to customize software according to your business requirements. Unlike most CRMs on the market, MS Dynamics 365 offers two licensing options: a cloud solution and on-premise solutions. Customers note the convenience of data storage, a rational and understandable interface, and high-quality integration with other Microsoft applications such as Office, Power BI, SharePoint, Navision and others. With help of experienced Microsoft Dynamics CRM partners, this CRM can easily be configured even for small-sized businesses without huge expenses.