The system will give owners 2 days to leave a review or raise a dispute. Pet owners should note that if no dispute is raised after 2 days the system will consider the job is done fairly and release the money to ensure service providers gets paid for their living expenses. Pet owners can still raise any issue to us after the 2 days period, so we may assist in any investigations and if necessary, suspending the provider's services on the platform temporarily. However pet owners should note that after the 2 day period they have to negotiate directly with the provider for refunds.