Don’t panic! The first step is to speak to your bank. All purchases made on our website will appear as purchases being made in Switzerland as our website booking provider is a Swiss-based company, so be sure your bank is aware you will be making Swiss purchases to avoid having your payment flagged as possible fraudulent activity. If you cannot resolve the problem with your bank, you should email info@italyonabudgettours.com immediately so we can proceed with a manual booking.