Within a period of 14 days following the receipt of their order, the customer may request reimbursement of the order. Return of the product(s) is the responsibility of the customer if the order was placed from abroad and is at their own risk.Product(s) must be returned in their original packaging, in their original state, brand new, not worn, and unwashed. To make a return, the customer must follow the procedure indicated below. The cost of return are the responsability of the customer. It is the client's responsibilty to provide a proof of the return, which means the items returned will have to be sent back as a tracked shipment, or any way of their choice providing a precise date; the costs and risks involved in the return depend on the client.Product returns adress :EJ & SUN SASPLAYAPLAYA SAV24-26 AVENUE JEAN JAURES BP 14983120 SAINTE-MAXIME - FRANCEThe return policy is as follows:The client has to inform us by emailing: sav@playaplaya.coPlease include a copy of the delivery note when you return the productContact the logistics third party of your choice in order to collect the productKeep the proof of shipmentAfter verifying the returned product is in its original condition (new product, not worn, unwashed, in its original package and with labels), we will refund you on the bank card used for the purchase, within 30 days.The refund of the price billed for the returned products will be done directly on the client's bank account, at the latest within 30 days after we received the returned products.The client will also have the possibility to contact the client management team by email: sav@playaplaya.co for any other information.In case these conditions are not respected by the client, including the return and exchange conditions, EJ & SUN will not be able to proceed with any refund for these products.If the customer does not adhere to these terms and conditions, including conditions of return, EJ & SUN cannot proceed to refund the products in question.