Any person who believes that a regulated member of ACSLPA has not provided professional services in a competent, safe or ethical manner, may submit a written complaint to the Complaints Director of the College. A person making a complaint may be:
A patient/client or a member of their family;
A regulated or former member of ACSLPA;
Another health care professional;
An employer; and/or
A member of the public.
A complaint may also be made about a former regulated member within two years of the date that the individual ceased to be registered with ACSLPA.