Minor changes are included in the annual fee – addition of images, update of text, services, prices, contact numbers etc. If on average you require 1 change per month, that’s fine, however if you require many updates – either we will give you access to the site, or we will have to start charging a small additional fee. We are very reasonable and transparent with this approach.
If you require a significant redesign, or something like an ecommerce functionality – that’s a different story and would not be covered with the redesign.