Double-check the order to be 100% percent certain whether the money has been withdrawn from your account or not. If the payment proceeded successfully, then you should have got a payment receipt. You can find the document in your inbox. Please forward the receipt to our company’s support agents. If there is no receipt, then log in to your banking personal account to check if money has been withdrawn for the service. Send the check and money withdrawal confirmation to us in such case. If money has not been withdrawn, it means that the payemnt was not conducted successfully. In this case, you need to try another device/browser/card or payemnt processing agency.