Alpha 3D Cannot Connect to the ServerYour computer has a built-in firewall which has default security settings that may prevent Alpha 3D from connecting to the Ackuretta server.If you receive this message, please complete the the following procedure which allows Alpha 3D to connect to our server: 1. Click on the window searching bar, type "firewall", and open Windows Defender Firewall2. Select the “Allow an App Through Windows Firewall” setting. A window appears with a list of applications. 3. Allow Alpha 3D. Find Alpha 3D on the list and make sure that the Private and Public checkboxes are selected as shown in the following image. If Alpha 3D is not in the list:4. Click the “Allow another app…” at the bottom of the window.5. Click the “Browse” button to open a File Explorer window.6. Navigate to the folder that contains Alpha 3D and choose the Alpha 3D application.Alpha 3d Cannot Connect To The Server (Advanced Troubleshooting)You have already changed your PC firewall settings to allow Alpha 3D to connect to our server. However, when you open Alpha 3D, you still receive the following error message:This means that the issue is caused by your network and not your computer. To resolve this issue, please make sure that DHCP is enabled and that your router allows the connection to the Ackuretta server.Enabling DHCPAlpha 3D requires Dynamic Host Configuration Protocol (DHCP) to be enabled to automatically assign Internet Protocol (IP) addresses to the devices on your network. Please refer to this page for instructions about enabling DHCP.Router FirewallThe firewall on your Wi-Fi router may be preventing the connection to the Ackuretta server.Please change the firewall settings on your router to make an exception.The process for allowing specific connections on routers is dependent on the brand of router, but you will need the following information about the Ackuretta server:Server URL: https://ackuretta.mooo.com:9527Server IP address: 52.14.105.206Server port: 9527