Refunds are available to customers under certain conditions and for certain charges. Requests for refunds of recurring SaaS charges are eligible for a refund within 72 hours of purchase or renewal.
Refunds are not issued for variable charges resulting from usage (from either virtual machine offers or metered billing).
Note
Refunds are not granted for metered usage of Virtual Machines, metered billing for SaaS and Azure Apps, or other instances of product consumption (Pay as you Go, etc.). If a vendor does receive a refund, it will be reflected in the Partner Center payout reporting.