We always return the case by the date agreed with you on receipt of the records as we understand you are likely to then have time critical appointments arranged. Our standard turnaround time for sorting, paginating and indexing (collation) only is 14-21 days. For collation and a chronology the standard turnaround time is 21-28 days. We can return urgent cases quicker than this, usually arranged on a case by case basis and we always advise you contact us first to ensure we can meet your required deadline.