All Route4Me Mobile Subscriptions are purchased through Apple App Store for iOS devices and Google Play for Android devices. Therefore, you can manage your Mobile Subscription through your Apple ID (iOS) or Google Play (Android) account only. Accordingly, all subscription refund requests are handled by Apple (App Store) or Google (Google Play). Therefore, if you need to request a refund, you can do so on one of the respective platforms:
Android subscription refund request: Go to Request a Refund on Google Play → select “Continue” → confirm your Google Play account → request a refund for the preferred subscription. Additionally, learn about Google Play refund policies.
iOS subscription refund request: Go to Apple’s Report a Problem Page →  sign in with your Apple ID → select “Request a Refund” → submit the form → check the status of your subscription refund request. Additionally, learn about Apple’s subscription refund requests.