The amount of the rental credit is equal to the service charge and insurance of the cancelled booking. It may also include the owner's remuneration, depending on the cancellation method chosen by the owner:
Each owner can determine the condition of cancellation in case of force majeure. Depending on the choice indicated by the owner in their profile, the amount of the owner's remuneration may be refunded to the renter, or stored in the form of a rental credit, usable on one of the vehicles of the same owner, valid for one or more rentals, confirmed within 12 months of the cancellation of the initial booking.
The renter will be informed of the cancellation terms applicable to their rental when requesting cancellation.
The rental credit allows you to travel at later dates, and will automatically be deducted from the amount of the new rental depending on the nature of the credit:
the rental credit of an owner share will be deducted from the new owner share of the future rental ;
the insurance and service charge rental credit will be deducted from the new insurance and service charge portion of the future rental.
As the cancellation insurance is offered by an external entity to Yescapa, if you have subscribed to this insurance, the amount paid will not be reimbursed.
The rental credit can be used in several instalments. After the expiry date the rental credit will not be refundable and the owner's share (if any) will be transferred by bank transfer to the owner concerned.