Old National is a Better Business Bureau-accredited company with an A+ grade from the BBB. The BBB is a nonprofit organization focused on consumer protection and trust, and grades companies based on their response to customer complaints, truthfulness in advertising, and transparency in business practices.  Old National Bank has been at the center of a recent scandal.  In 2021, Old National Bank agreed to originate more than $27 million in loans to Black borrowers and majority-Black neighborhoods in Marion County to settle a lawsuit filed in the Southern Indiana District Court accusing the bank of discriminating against Black applicants applying for home loans. While this doesn't directly relate to its personal loan business, you may be uncomfortable with the company's reputation. If that's the case, another lender might be a better choice.