The return within Germany and Austria is completely free with our DHL return label. The easiest way is to call us within 14 days on +49 8067 2040 000 or send an email to support@badandbold.com.
In this case, we will email you a DHL return label, which you can stick on the package and hand in at the nearest post office or, in most cases, also give to the postman. Please return everything including the original packaging and complete, e.g. including clothes hangers or protectors. To protect the goods, use the packing silk with which the items were packed.
Unfortunately, we cannot accept parcels sent freight collect or only with the inscription "Retoure", as this costs us penalty postage.
Unfortunately, we cannot offer this service abroad. Please frank yourself and declare it as a return. Thank you for your understanding.