Business Activity Monitoring (BAM) involves monitoring and analyzing KPIs and other metrics to gain real-time insights into the performance of business processes. It is an essential part of Business Process Management (BPM). It captures data from various sources to analyze and provide real-time view of business operations to help organizations identify and address performance issues in real-time, leading to improved operational efficiency and reduced costs.
In the context of transportation industry businesses can use BAM to monitor various Key Performance Indicators (KPIs) such as shipment status, delivery times, transit times, freight costs, and more. BAM would collect data from various sources such as Global Positioning System (GPS) trackers, warehouse management systems, and other logistics software systems.