Gifts can be returned by post, as outlined above. Please note that they cannot offer an exchange and a refund will be processed against the original account in the same form of payment in which it was received, except for Cash on Delivery payments. For return items paid for via Cash on Delivery, a customer service representative will contact you to arrange a bank transfer or PayPal payment of the return amount.
If you require assistance for a return by post, please contact customer services using the details on their website.