We are not a replacement for your Business Process Improvement (BPI) role. We are a complement to these roles, as a specialist resource to help them achieve their goals. We specialize in the tech side of automating data entry & processing tasks, connecting apps, and improving digital workflows. This can be used to remove roadblocks, improve the accuracy & quality of service delivery, and reduce inefficiency and wasted resources. For example, let’s say your BPI role determines that the sales team is being slowed down by inefficient web-based project management software. It has many screens and requires much more clicks than it should to add a new opportunity or track a new client’s information. As a result, the sales team is becoming frustrated, missing steps, or even avoiding the task altogether – which is causing production inefficiencies and problems with projects down the line. Your BPI would bring us in to explore several approaches to streamline this process, such as: Connecting your company website to your CRM/software system to import leads directly, removing the need for manual entry altogether. Creating macros in the salespersons browser which will automate part or all of the process, reducing the tediousness of using the software. Investigating the software and how its being used, and suggesting alternative, faster ways to achieve their tasks. The BPI role will continue to focus on the big picture (e.g. how processes move throughout the entire organization) as they will have the 30,000 foot view and the organizational familiarity required to do this effectively. Automate & Conquer is a specialist that they bring in to solve these specific tech roadblocks and problems.