When a customer domiciled abroad owes you money, the debt collection process can be longer and more complex.
Each country has its specificities: legislation, economic context, local practices, language, culture… These many variables influence the path to be taken for an appropriate and effective international debt collection .
While European procedures such as the European Enforcement Order, the European Order for Payment and the procedure for settling disputes under €2000 have been created to facilitate the recovery of unpaid claims within the European Union, procedures can be very long, costly, even subject to the judgment of judges in other countries
It is better to contact an international collection company who will be able to advise you on the best strategy to get you paid.
As you have understood, to recover your money quickly and make the process easier for you, the help of a collection company will be invaluable to you because the law in force in terms of collection can be difficult to understand if you are not subject matter expert.