Orders can be canceled within 48 hours after placement for no additional charge at all. Full or partial orders needing to be canceled after that 48-hour window will incur a 20% restocking fee based on the order value. After your proof has been approved, or auto-approved by missing that 48-hour window, the order will enter production and therefore cannot be canceled.
If you need to cancel an order after your order placement, please contact our order processing team at orders@merchology.com with your request.