A. An order confirmation email is automatically sent to your email address when your order is placed in our system. If you have not received this, it is worth checking your Junk/Spam folder in your email account, as it is an automated email generated by our system and some email accounts are sensitive to this.
The order confirmation email will contain the details of your order along with your order number, which is useful to quote if you contact us regarding your order. If you need a separate VAT invoice for your order, please Contact Us quoting your order number.