Distributed Denial of Service (DDoS) attacks are an unfortunate reality of the modern internet, often carried out by the same criminals behind spam and malware.
At ThinkEasy, we understand that many DDoS victims are just that — victims.
There are several types of DDoS attacks (7, to be precise), each requiring different strategies to mitigate (e.g., using Nginx, Cloudflare, etc.). We offer best-effort support to help you resolve DDoS issues.
However, in cases of large-scale DDoS attacks that cannot be mitigated by our frontline DDoS protection systems, affected customers will be null-routed for 12 hours. This is necessary to protect our network and other clients from further disruption.
For Repeat Victims
Unfortunately, customers who are repeatedly targeted by large DDoS attacks may be asked to seek hosting elsewhere. We do not offer DDoS-friendly hosting and cannot serve sites that act as "DDoS magnets" — such as game servers, terrorist propaganda, or hate groups.