Pretty successful. Sometimes wildly so.
Our best measure for this success is our repeat business rate, which varies from 65 to 75% year-over-year. Our clients find so much value in what we do that, more often than not, they keep coming back for enhancements to their initial solution. Alternatively, some clients come back for new solutions that solve other business problems.
Our next best measure is our project deployment percentage, which exceeds 99%. The overwhelming majority of the projects that we start actually get finished, deployed, and adopted by the clients that partner with us. In an industry that is plagued by failure, we’re extremely proud of our ability to deliver on our promises.