We provide 24/7 response to critical incidents and a maximum response time of 4 hours for non-critical incidents. In terms of response times, we provide 24/7 response to critical incidents and a maximum response time of 4 hours for non-critical incidents. Our team has extensive experience in managed security services and follows strict security protocols to ensure customer data is always secure. We have certifications and compliance with industry standards such as ISO27001 and SSAE16. Our system is monitored around the clock by our team of highly trained security experts and the costs associated with the service are clearly outlined in our pricing model.