With our fall replacement guarantee, we will replace damaged items free of charge in the event of a fall. Send us your name, order number and pictures of the damaged product to support@straede.cc so that we can examine your request.
Please note the following conditions:
Only applies to items purchased in the last 6 months
If your damaged item is no longer in stock, we will credit you with the purchase price in the form of a voucher code
We also reserve the right to make decisions depending on the individual case. Intentionally damaged products will not be replaced.