Once the order has left our warehouse, but is still in transit within the United States (not yet delivered, and hasn’t left the country) you can cancel your order to receive a full refund, minus shipping costs.  We’ll handle redirecting the package back to us, and will issue your refund once we know the redirect was successful. To cancel your order, please fill out the form at the bottom of this page, or call us directly at 833-963-1700. A phone call during business hours is the fastest method to intervene, to stop the kit from leaving our warehouse or to redirect it mid-transit.