A specific, qualified instructor is assigned to premium subscribers for the duration of their subscription. The instructor will reach out to the subscribers (generally within a week of the registration) with an introductory email and some initial suggestions as to how to get started, as well as recommend timing for the coaching sessions.
Typically, Developer subscribers schedule one-on-one mentoring calls directly with the instructor at various stages of progress within the courses. Business User subscribers can also schedule one-on-one calls directly with the instructor, but if several persons from the same company are utilizing the same subscription, often a group call (with 5 or fewer persons) is advantageous and can be arranged directly with the instructor.