The only difference between the Basic, Essential, Premium, and Ultimate plans are the number of hours that are allotted to receive support from your coach. The actual support that's received by your coach doesn't alter across the plans. These are monthly recurring support plans that are designed to support students/parents over time and can be flexibly adjusted based on needs.
Before signing up, you will have a consultation call with our Student Success team so we can learn more about you and match you with a coach (you can also speak with your coach before signing up). During this time, we can also discuss the details of each plan and see which one would be best for you based on your needs.
The Basic plan provides 1 hour of coaching time per month; Essential provides 3 hours of coaching time per month; Premium provides 9 hours of coaching time per month; and Ultimate provides an unlimited number of coaching hours per month (within reason). Please note that the unlimited hours in the Ultimate plan is only within the support cycle (not unlimited hours indefinitely). We also have a one-time, 1-hour Top-up if you need an extra hour and don't want to upgrade to another plan.
Each client is on a monthly cycle that starts and ends on the same day of the month, depending on when they signed up. For example, if they signed up on October 7, their next monthly support cycle will begin on November 7. The hours within their plan must be used within each support cycle, or they will expire. Clients can change their plans flexibly to adjust to their own schedule and needs.
For more information on our packages, reach out to us any time at help@youthfully.ca.