Some 4G devices, particularly devices originally sourced from overseas markets, are not compatible with all of Telstra’s 4G frequencies. It’s important to make sure you select a device that is compatible with Telstra’s 4G/5G network.
If you use your device to make and receive voice calls, from 28 October 2024 it must support VoLTE, and have VoLTE enabled in the settings.
Find out more about VoLTE, including what it is, what devices are compatible, and how to check or enable VoLTE on your phone.