If an airline advises Netflights.com of a schedule change on your bookings they will notify you of changes over 1 hour. Depending on your chosen method of communication this will be either by e-mail or post.
* For changes under 4 hours, they will send you a new invoice showing the new flight details and will automatically arrange for the ticket to be re-issued.
* For changes of 4-8 hours they will send you a new invoice showing the new flight details and will request that you contact them within 14 days if you require further assistance with regards to the schedule change. If they do not hear from you within 14 days they will consider this as acceptance and re-issue your e-ticket. Once the ticket has been re-issued any further changes will be classed as an amendment and charges will apply.
* For changes over 8 hours they will send you a new invoice showing the new flight details and will require you to contact them to discuss your requirement in further detail. They will not re-issue the ticket until you have instructed them to do so.
If you wish to accept a schedule change you can do so by emailing them at schedulechanges@netflights.com
Please note: They encourage you to utilize www.viewtrip.com to check your flights 72 hours prior to departure. This is a free online service where you can check the latest flight scheduling information, as provided by Galileo. To use this service, you will need your Galileo booking reference (PNR) shown on your ticket and the lead passenger surname.