For guests with arriving flights, a $20 fee is added for each extra hour to private/direct service that a driver waits after your booked pickup time. The fee helps cover the extra time driver waits for flight arrival or passenger-related delays. Please contact us ASAP when you become aware of any flight delays, cancelations or changes. Fees are also charged for animals in kennels (small kennel = $5, medium kennel = $10, large kennel = $15). If a customer has multiple medium/large kennels, a private van will be required, to allow for adequate space and luggage.