We hope that you love your pieces from DI MECO, but if you are not completely satisfied, we will gladly accept your return or exchange within 15 days of receiving your items.  Please read the full details of our return policy here. If you have any issues with your order please reach out to our customer concierge team at dimecojewelry@gmail.com or TEXT or whatsapp by phone (786) 642-9058 and  we will be happy to assist you.  Your reason for exchange or return for a refund of the jewelry will be reviewed and may not always be accepted. IMPORTANT: DI MECO JEWELRY ships valuable high-end products, so it will not be responsible for a refund or exchange if the package is lost or stolen at the time of delivery. It will be the customer's responsibility to collect it as soon as possible after delivery.