ScopeThe following steps will allow you to provision a new or factory reset Polycom phone to NDP servers without any prior configuration. This is most commonly used in cases where you must direct ship a mass amount of new phones to a customer. The first time the phone boots it will seek out the Polycom ZTP service and get redirected to our provisioning serversRequirementsAccess to Polycom ZTP siteA list of all MAC Addresses needed to be added to ZTPMAC addresses must already have been entered in the Manager PortalCreating the Profile AssociationClick on Profile AssociationFill in the following fieldsReference ID: Domain nameCompany Name: Company NameProfile Association Mode: Manual Profile AssociationAll other fields can be left blankClick NextAdding the MAC Addresses to ZTPOn the next page, fill out the following informationMAC Address: MAC Address of PhoneSerial Number: This should auto-fill after filling out the MAC Address field and clicking on this fieldNote: The MAC address can be entered in all caps or lowercase. After clicking on any other field, it will automatically be changed to lowercase and the serial number will show as the MAC Address in all caps.Vendor Model: Polycom_UCS_DeviceConfiguration Profile: Enter the profile name of the provisioning serverClick NextRepeat this until you have added all necessary MAC AddressesAfter adding the last MAC, click Finish