If you have a question or an issue on the server, there are multiple ways to get help:
For general help regarding Minecraft or the server, you should try asking in global chat first.
If you'd like our Moderation Staff to help with your issue, create a Help Ticket in game by standing in the location of the problem and typing /ticket
If the issue is more complicated and you'd like to discuss it with the Admin Team directly, please create a Support Ticket on this website.