Many patients who experience illness after hours are unsure of what to do when their regular GP is closed. It’s not always easy to tell, but generally speaking, the differences between emergency, urgent and routine illnesses are: Situation What To Do Emergencye.g: Life-threatening or critical symptoms such as chest pain or severe shortness of breath. Immediately dial Emergency Services on 000Go straight to the hospital or call an ambulance. Urgente.g. need to see a doctor ASAP (i.e. the same day). Contact After Hours Doctor Southport or Palm Beach immediately to make an appointment. Routinee.g. script requests, check-ups & immunisations that don't need to be the same day. Book an appointment at your regular GP.