To get a file with detailed information about your order, follow the steps below:
Access your account on our B2B online platform through "My Account" tab.
Select the option "My Information".
Choose the section corresponding to the category of your order, either "Pre-Order" or "Stock Order".
Within that section, you will find the option "CSV File". Click to download the file containing your order information.
Make sure you have compatible software to open and view CSV files, such as Microsoft Excel or Google Sheets.
If you have any difficulties in the process of obtaining the file or need further assistance, please do not hesitate to contact our Customer Service here.