We will ship your tickets to your hotel a week prior to your check-in date (should be delivered to your hotel within a day or two) so that you can collect them upon checking in at your hotel in Japan.You will be asked to fill in the following information on the form after you add your ticket items to the cart.1) Your hotel name  2) Check-in date  3) Full name used for reservation There is no additional charge for shipping tickets to hotels in Japan.