Generally, it is unlikely that the chocolate would have bloomed before you receive your chocolate due to our stringent packaging, freight and storage methods. Chocolate can bloom very quickly and if you have had the chocolates in an environment that is too warm or hot, too cold or too humid (eg. unsealed in a fridge), they can bloom after just one short exposure to these conditions. Please follow our guidelines on storage. If you are certain that the chocolate arrived like this, please contact us.