At times, the bank may accidentally block your transaction due to some internal errors in their system. To improve your shopping experience, we've started accepting ad-hoc orders over email since January 2018. If your card was rejected for any reasons, just drop us an email at with the following details.
Your full name.
Your full delivery address including the postal code.
Our Customer Service team will help you place an order over email and show you how to securely pay for your order with zero issue from the bank.