Affordable Bus Pass holders will use the OnYourWay fare card purchased at select retailers. Use the guelph.ca/reducedtransitfareeligibility to upload government issued ID. You’ll receive an email when the account is set up and ready to use.
You can then load your card online or in person at our office at 170 Watson Road South, ServiceGuelph at City Hall or a select retailer.
Your OnYourWay fare card expires one year from the date of your subsidy approval. You must reapply for the Affordable Bus Pass subsidy yearly.
If your affordable bus pass is provided to you by a third-party organization or institution and funded for you, you will need to continue to get the pass through that organization. The same applies for reloading fare products to your card.