In testing, Canopy’s algorithm correctly categorized 99.8% of content containing nudity or pornography. This means there is a small chance that, once in a while, Canopy will make a mistake. We’re proud of Canopy, but it works best as a supplement to the lessons you teach your family offline. Because Canopy uses advanced machine learning to continually improve its capabilities, it is getting better every day. Currently, we’re training Canopy’s algorithm to identify an even greater range of inappropriate content, such as extreme violence. If you encounter content you believe should be blocked by Canopy, please email us right away at help@mycanopyapp.com. In your email, please include the relevant URL and a description of the issue. We take such concerns very seriously and will address them as quickly as possible.