First, shake the product, and then press remover pen onto the box in order to make product come into the tip before first use. You can pull your false lashes right off, or you can swipe the remover pen under the leading edge of the lashes and then gently lift the lash band off of your skin from the inner corner. Never pull on the lashes for removal, or you could damage them. After gently removing lashes, please store them safely for re-use.