We offer a 30-day return policy for items in new, unused condition. We appreciate the need to try on your items, when we state "unused" condition this means the garment is free from smell, damage or signs of use. The packaging will not be re-used on return. If you are not satisfied with your purchase, please contact our customer support team to initiate a return via the chat facility or hello@cuddlr.co.uk. Please note that certain conditions and exclusions may apply. You can find more information on our Returns & Refunds page.