Sometimes students realize they need a bit more support to get to the next level. We want to provide you with as much flexibility as possible, so you can easily change your plan on the Youthfully coaching platform. Access all plan modification options in your My Account page.
Clients may either change their plan in the current monthly support cycle, next month's support cycle, or both. Upgrades in the current cycle can be made anytime and you will simply pay the price difference between plans. If you do not want to upgrade to the next plan, you can easily add another hour using the 1-Hour Top-up option.
Downgrades in the current cycle can be made only if the current number of hours used is less than or equal to the number of hours available in the downgraded plan. In other words, if a client wants to downgrade from Premium (9 hours) to Essential (3 hours) in the current monthly cycle, the current number of coaching hours already used must be equal to or less than three.
There are no limitations to the upgrades or downgrades made to next month's support cycle. Please note, however, that unused hours expire and reset after each support cycle.