Integration services are commonly divided into three categories:
(1) Enterprise Application Integration (EAI)
Enterprise Application Integration is used to integrate data across applications. Through EAI, enterprise organisations can have easier access to data, experience less administrative delays and faster business processes.
(2) Data Integration (DI)
Data integration consolidates all services into one central access point. It gathers data of city services, aggregates and subsequently transforms them into central location for interactive reporting.
(3) Electronic Document Integration/Interchange (EDI)
Electronic Document Integration/Interchange shortens the transaction between buyers and suppliers as well as business partners by digitalising business documents. EDI documents are delivered directly to the receiver’s computer, which enables immediate processing to begin.