The Board recognises that the Group has responsibilities to many stakeholders other than its Shareholders.
This includes employees, clients, suppliers and the wider society in which we operate. Communications are relevant to the stakeholder and may take the form of formal announcements, individual meetings (for example, appraisals with employees) and negotiations with other stakeholders.
The environmental impact of our business is monitored along with our impact on and commitment to the community and our clients, who increasingly look for suppliers and supply chains with strong ethical values.
The business seeks feedback from clients and has a process in place to share this feedback with the senior management team.  The Directors include an Environment, Social and Governance Report within the Annual Report.