We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 7 days to send it back to us for a full refund. Please contact us for the return address. However, you must ship it back at your own expense. Once we have receive the product, we will refund the full amount of your original purchase. Please Include your name and order number on the returned parcels. Please view our return policy for further clarification.