Cannot find the share screen feature Ensure that you have zoom client for meetings downloaded on your device (it should be an application) See if the zoom window size is small to see the green share screen button. Ensure that the zoom window is stretched to the full size In case both of these do not work or the participant is unable to install the Zoom app, the mentor can share the screen for the session with the participant Screen share is iced up- Did participant stop sharing screen using red stop share button that becomes visible after moving the mouse cursor to the screen top Reshare screen from zoom app If trouble continues, there may be poor internet connection Screen share only presents the desktop backdrop- For participants that use Mac OS recent version: Open Mac system preference and go to security and privacy Hit on the lock there at the screen left corner and enter the computer password Hit on the accessibility section and ensure that box is checked which is next to zoom.us Hit on the screen recording section and ensure that box next to zoom.us is checked