Usually, an email is sent to the seller when an order is placed and to confirm the availability of the product, the order has to be processed within 2 working days. Then the order amount will be debited from the customer’s account (the buyer) as soon as the availability is confirmed by the seller.It is then possible for the buyer to proceed to its Cdiscount delivery tracking on Ship24 and according to the postal service chosen.
When the buyer chooses the Signature Mail (La Poste), the order is generally delivered to the postal services within 48 business hours and the Cdiscount tracking number will be available 24 hours after the purchaseis done, in “My Account” section. The buyer can track his package as soon as the order is supported by the postal service (an email is sent to the buyer when the order is supported by the postal service). It generally takes around 7 days to receive the package.
The postal service used (in addition to La Poste) can be DHL Express France or DHL Express Worldwide. In these cases, the buyer can also track his Cdiscount package on the DHL website in addition to Ship24.