_Washes your hair with a special shampoo and then dries your hair with a towel.
_Applies a liquid keratin solution to your hair in small sections part by part then you have to wait more than 30 minutes or so.
_Blow dries your hair.
_Runs a flat iron set to a high temperature through your hair. This seals the keratin solution to your hair. And you have to do the ironing one more time the day after.