In the order details (which you can reach by clicking on “My Customer Account” and then “My Orders”), you will find a “Request Cancellation” link next to every item ordered. Click on this link to ask the supplier to cancel the item. Whether or not a cancellation is possible depends on the supplier's general terms and conditions. In some situations, the cancellation function has already been deactivated in the system – for example, if an item has already been dispatched or delivered or if a specific date has been passed. In these cases, the “Request Cancellation” link will be hidden in the order details.