First, we recommend you send as many references, sketches, or ideas of what you had in mind for your custom piece. After that, we will work closely with you to determine the details of your ring, such as the stones, material, ring size, and design. We will then make a 3D preview for you to get an idea of what your ring will look like. 3D previews are for serious buyers only. The first preview is free of charge, the second one is $100 USD, and any additional ones are $50 USD. This amount is later on deducted from the purchase price of the finalized order. Once you confirm the designs and purchase the listing for the ring, we then start sourcing the stones for you. If you need to specifically choose a stone, you will be sent a selection to choose from. When the design and gemstone are confirmed, the ring is put in production. A mold is made and the ring is cast. The stone of your choice is polished and set. Once the ring is finished, it gets the final stamp of approval from our lead designer and founder. After passing our quality assessment, the ring is ready to be shipped and delivered to you. To maintain the high standard we set for ourselves, we put all our energy and focus into every detail when making your ring. This process takes approximately 7-8 weeks. If at any point of the process you need updates about your order, please feel free to contact us at orders@capucinne.com with your order number.