We could schedule an appointment to have a technician check it. There is a service call fee for our technician, and it will be waived if you proceed with the repairs. The service call is for our technician to come out, go to your place, and diagnose the problem with the refrigerator. If there's a problem with it that needs repair, we will ask your permission to have it fixed. If you agree, we will fix it, and that fee goes toward the repair cost.