REFUND POLICY 24 hours notice must be provided to cancel a booked property inspection. Once the property inspection has been completed payment must be made prior to a report being emailed or posted. No refunds will be available once an inspection has occurred. Any requests for a refund must be made in writing to our accounts department: Email: accounts@apbi.com.au Post: Accounts Department, Level 14, 330 Collins St, Melbourne VIC 3000