When you don’t have electricity, follow these steps: Inspect Your Distribution Board (DB): Your electricity might have tripped, so check your DB (distribution board) first. Check Your Prepaid Meter: Check your Prepaid Meter: If you are on Prepaid Electricity, ensure that you still have sufficient units left on your meter. Review Load-Shedding Schedules: Reach out to your neighbours and check your local Load Shedding schedule to determine if the problem is area bound, or only specific/affecting your unit. Contact Us: Contact Prestige Metering Services for support at 012 349 1144 during office hours or at 082 904 1682 for after-hour emergencies.