Brian Frea: We have made a sizable investment in our people. The succession plan started back about 10 years ago with the next generation. This group is smarter, more creative and thinks outside of the box, while supportive of the culture that drives us as Glassfab. Greg Grothoff: The challenge of people provides us with our biggest opportunity to train the next generation at all levels. Cross-training our employees creates the opportunity for advancement within our organization and helps our employees grow their careers. We are intentional in our approach of cross-department and cross-function training, which provides the platform to grow. This will fuel our geographical expansion as well as set the foundation for future generations of leaders. We also utilize tools provided by industry partners such as myglassclass.com, as well as vendor partner experts who provide onsite training for our staff. We feel this is the best way to fuel our growth and create the next generation of leaders at all levels. Rob Gardner Black: Initial exposure comes from hands-on experience working in customer service, procurement, production, equipment installation and maintenance, for example. The next generation of supervisors, managers and leadership all have a granular understanding and deep working knowledge of the business, industry and customer needs. In conjunction with this learning, the Glassfab culture is a pivotal aspect of our company as it guides not only how we embrace our customers but our employees too. At Glassfab we believe that ‘culture will eat strategy for lunch every time.’ Using a system of progressive overload, future leaders work through positions of increasing responsibility and opportunity during which, mentoring and results are used to assist and refine performance.