Ensure that your invoice is not in your Spam or Trash Folders as emails can oftentimes be mistakenly marked as spam. You can now easily reach us on our WhatsApp dedicated support line, or request the required documentation on our Online Support Portal. Ensure to regularly contact us to review your information on our systems, as well as to notify us, should any of your contact details change. It is imperative to immediately address invoices not received, with your Portfolio Manager in a timely manner, to avoid any late fees or service interruptions.