Contact our support team. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. To start a return, you can contact us at support@edjy.com. After receiving your request, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.