EIS has been in business for over 20 years. In that time, we have felt some growing pains ourselves. As a company, we have always taken our client feedback seriously. We’ve listened to the positive, and sometimes negative, comments, and we’ve made internal changes to improve our service delivery. A few of the things we have done over the years to provide our clients with the best service possible are: Added a toll-free number so clients can call in Streamlined our processes so we don’t lose tickets Upgraded our staff application requirements and training Adjusted our processes as necessary to increase client satisfaction We are always looking and listening for ways to better serve our clients and to be more responsive to all of our clients’ IT needs.