La Residencia Tarifa Apartments defines harassment as “repeated inappropriate behavior, whether direct or indirect, whether verbal, physical or otherwise, carried out by one or more persons against another or other persons, in the workplace and / or in the performance of their work.” Such behavior violates the company’s Code of Ethics, which clearly states that all employees are to be treated with dignity and respect. Indirect or direct threats of violence, incidents of actual violence and suspicious persons or activities should be reported as soon as possible to an employee or to management. When reporting a threat or incident of violence, the employee should be as specific and detailed as possible. Customers must respect the furniture of the establishment. In case of damage or extreme dirtiness both in common areas and in the rooms, the establishment will proceed to charge the relevant expenses. In addition to the furniture we also include televisions, TV controls, mirrors, hairdryer, towels, etc.. Smoking is strictly forbidden in the common areas as well as in the rooms. In case of non-compliance with this rule, the establishment reserves the right to penalize the customer with a fine of 250 €/apartment. Any scandal caused by the client in the common areas or in the apartments is considered a serious offence. As well as disrespecting the staff, shouting, threats, physical and psychological abuse to staff or other customers. In this case, the police will be called and the client will be directly expelled from the establishment. Customers are entitled to complaint forms and to consult the regulations of the establishment at all times. They will always be at your disposal. In case of termination of the accommodation contract; The establishment has the right to terminate the accommodation contract for breach of regulations, without refund or compensation in accommodation for the dates not enjoyed. Customers who have been expelled from the establishment have no right of reservation on future occasions.