MDR Advanced includes automated, technology-based 24×7 monitoring and alerting as well as a daily compliance review by a SOC Cybersecurity Analyst.  Remediation guidance for MDR Advanced customers is delivered via email in the form of “Playbooks.” MDR Advanced is best for customers that need to ensure cybersecurity compliance with daily log reviews, but do not need to real time human-based alert response by our SOC team.
MDR Platinum includes everything in MDR Advanced, plus 24×7 real-time, people-based monitoring and alerting by trained SOC Cybersecurity Analysts.   In the case of actionable incidents, our SOC experts will provide live remediation guidance support.