If no one was present at your specified shipping address during delivery, the courier will normally leave you a contact card with instructions on how you may request redelivery or directions on the the nearest hub where you may collect your package personally (self-collection).If you did not receive any card or note from the courier, do not worry. Simply contact the courier via their hotline number (found online) and provide the tracking number from email that you received from us. Once this information has been provided to the courier, they will assist in having redelivery done for you.