Send us an email at rent@finloup.com to let us know you wish to return your device 2. We will call you as soon as possible to discuss the details of the process. Important note: You must return the device in its box with all the accessories you received it with. 3. You send the equipment with a courier service. finloup issues a prepaid label with all the shipping details filled in. We will send you the label via email. 4. You print the label and send the equipment to us with the partnered courier company. 5. Once we receive the equipment, we proceed with the technical check of the devices. After that, we contact you for the termination of your plan and the return of the guarantee deposit (if it hasn’t been used for any repairs or there are no repairs needed when you return the equipment).