Sometimes phone bills can fluctuate in price each month, especially if you have used extra data, minutes or texts. If you have a fixed price monthly phone bill and find that it is higher than usual, the best thing to do is contact your service provider. They will discuss the reasoning behind the higher bill and advise where you may have used extra minutes, for example. As well as this, they will be able to identify where you shouldn’t have been overcharged and make any alterations where needed to the bill.
If your bill is higher than usual and you cannot pay the additional amount, you should explain this to the service provider. They may extend the bill payment period to give you more time to source the funds and tell you how to avoid higher bills in the future.
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