Step 1: Team coaching usually starts with a meeting with management or organisational ‘sponsor’ to understand the context for the coaching and the objectives, goals, changes envisaged for the team. A team assessment/diagnostic may include a team survey, interviews questionnaire to identify strengths as well as areas for development Step 2: The initial coaching session – ideally a block of a ½ – 1 day – lays the foundation for the coaching process e.g. reviewing and reflecting on data already gathered around team functioning, raising awareness of team dynamics, creating an atmosphere and space for honest and candid dialogue, confirming on objectives and goals for coaching and how achievement will be measured. Step 3: Ongoing team coaching sessions are held (typical engagement would be 4-6 x 90 minute monthly sessions) Team coaching will have a two-fold focus: - Facilitating team exploration and improvements around task and procedural tangibles such as alignment on goals, role and responsibility clarity, mutual accountability, planning and decision-making. - Enhancing relational characteristics and the emotional climate of the team – trust, collaboration, conflict management and team members capacity to engage with each other with greater levels of honesty and vulnerability. Step 4: In the final coaching session, progress is reviewed, acknowledged and celebrated. The team assesses (e.g. through assessment/diagnostics in advance of this session) and reflects on progress on goals set as well as how this has been achieved (behaviours, team dynamics shifts made). The team develops a plan that will further its performance and sustainability.