To excel in business operations, skills like these are required — include them in your resume, along with skills and knowledge the particular job is seeking: Exceptional organizational skills Quality assurance Strategic planning Excellent verbal communication skills Customer service Problem-solving Strong work ethic Ability to analyze and synthesize information Critical thinking Proactive approach Budget management Ability to build alliances Multitasking Leadership Ability to work under pressure Understanding company policies and products Cash-flow management Business acumen Proficiency in Microsoft Office Strong analytical skills Risk assessment Financial reporting Marketing strategies System evaluation Personnel management Administrative operations Superior management skills