A complete product development process consists of 5 phases. Phase 1 is the gathering of information: we receive the customer’s wishes and we concretise them together with the client. Your specifications are then assessed and your order is scheduled. Phase 2 comprises the development of the product. After the product has been developed, you will receive samples and we expect you to evaluate those. Phase 3 consists of the drawing up of an offer and the processing of your order. In that phase, all logistical and product information is also recorded. In phase 4, the ingredients are purchased and, if necessary, research is conducted into quality-related issues. In phase 5, the production of the articles takes place.