We keep credit cards on file encrypted with our credit card processing company, and we take this responsibility very seriously.
Depending on the bank, a bank may show our charges as “recurring.” The short answer is that we’ll only charge the account when we’ve completed a cleaning.
Because so much can change when we do a cleaning service, like adding a tip, or removing a bedroom from the cleaning, as an example, we never automatically charge a card for any service. All these functions happen manually after the cleaning is completed.
That way, we know we’re only charging after a service is performed, except for purchasing a gift card or a late cancellation fee.