Service Analytics is functionality included within Salesforce Service Cloud. Salesforce Service Cloud is robust customer support and care platform that enables enterprises to deliver outstanding customer service. Service Analytics dashboards centralize key performance indicators for your Salesforce Service Cloud. Service managers can also get a complete picture of service customer data, including trends, statistical data, and competitor comparisons.nnAgents can get a glimpse of each case and customer instantly. This allows them to make faster decisions about their future customer encounters. The easy Tableau CRM interface allows you to quickly extract meaningful insights from your data. Furthermore, by tailoring service analytics to your specific needs, you can delve deeper into the important parts of your organization.