Most of the time, feedback and static is caused by other electronic interferences nearby. Try the following steps to troubleshoot: 1. Turn the headset on/off and volume on a lower setting. 2. Turn off other electronics that is nearby such as a mobile phone, radio, walkie talkie, external mics, etc. 3. Move around or change direction of your ear pros to make sure it's not in direct interference with another electronic. 4. Turn your volume down to a lower setting. If you've tried all of that and still getting feedback/static, please contact us at contact@shellshockpro.com.