Documents are only requested in the case of identity verification. This way, we assure you endure no friction when you want to withdraw money since your identity is validated before you request a withdrawal. Typically this involves a combination of the items below. For example: - A copy of your ID card or passport. - A so-called proof of address: a copy of a bill that proves your address, which should not be older than three months. For example, a utility bill, insurance papers, a telephone bill, or a copy of a bank statement. - A copy of your debit card.