Great Barrier Reef tours run in all-weather unless it’s unsafe. We don’t cancel tours because of wind or rain. On the rare occasions we cancel a tour, we’ll contact you to change the date or process a full refund.
If you decide to cancel your tour, your reservation will be subject to our cancellation policy. You can read our full cancellation policy on our Terms and Conditions page. It may be possible to postpone or change the date of your tour with at least two days advanced notice. Change of date is subject to availability and cannot be guaranteed.
Prepaid dive packages are not refundable, including in cases where the traveller has not been cleared to dive onboard. Please check the requirements for diving and let us know if any of the conditions concern you.
For any cancellations or changes to your reservation, please contact us on 1300 661 225.