Sorry about that. Before you review our service, please would you follow the steps below and give us a chance to help you.
First, check your order confirmation email. If you’ve ordered an item that wasn’t in stock at the time, there should have been an estimated delivery date on our product listing and on your order confirmation email. We aim to deliver these products within 3 to 5 working days of the estimated delivery date.
If you’ve taken all of this into account, and you still haven’t received your order, please email us and include your order number so we can look into it.
If you’re not happy with how we handle any complaints, please feel free to leave an honest review and we’ll carry out a formal enquiry. We hate to leave any customers feeling disappointed.