You'll receive store credits in your Vision Direct Club account for returning an order within 14 business days from when we receive your order. Your store credit(s) expires after 2 years, and are non-transferable and non-refundable. Gift cards that have been deposited to a Vision Direct Club account for store credit(s) cannot be reversed or retrieved back as a gift card. Store credit(s) in a Singapore-registered Vision Direct Club account can be used at www.visiondirectclub.com