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' ' Company infrastructure: it must have adequate facilities for carrying out its activity. In addition, this infrastructure must be maintained, preserving the equipment and other assets that ensure the quality of the product or service offered by the company' '
' ' Working environment: refers to the conditions of the workspace: facility temperature, humidity, protection systems, hygienic conditions, etc..' '
' ' Relationship with suppliers: having ISO 9001 certification also entails having a quality guarantee for the products and services from the suppliers the company works with. ' '
' ' Process measurement: in order to know how they work and improve their quality, it is necessary to analyze the results generated based on these measurements.' '
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