Please find detail instructions below. If you still require assistance, please see our friendly staff the next time you visit your local Rackley Swimming venue!
Download app: Apple Store Google Play Store
Log in (type in email address and create password)
Search for relevant pool (for e.g.test pool)
Use membership passcode to access relevant pool, most Membership passcodes are pre-set at pool postcode but please ask your pool reception for their passcode to ensure this is correct.
You should already have landed on the swimmer profile page, now create a swimmer profile using the “+ swimmer” function (if you can not see the “+ swimmer” icon ensure at the bottom of the screen “swimmers” is selected). Input child’s name, age, gender, and swimmer level (it is very important to input the correct level, as children are automatically nominated in the appropriate races by their swim coordinator according to their level) so if you are unsure of your child’s level ask at the front counter or swim instructor!
Now that you have set up your profile you can quickly access events on the races page or the challenge page as they are loaded by your swimming coordinator
Nominate your child by selecting nominate on the main event page and save child’s name to lock in the nomination
Check your child’s progression through their Rackley races journey on their personal profile where all their completed events will be logged. This is found by pressing the progress icon at the bottom right of your screen!