Our policy on cancellations and rescheduling is as follows: If a student cancels a lesson less than 12 hours before the scheduled start time, they may be charged a cancellation fee of 50% of the lesson fee. If the student cancels a lesson less than 2 hours before the start time, they will be charged the full lesson fee.
In extreme circumstances, we may waive the cancellation fee at our discretion. We understand that life can be unpredictable and ask that students provide as much notice as possible in the event of a cancellation or rescheduling.