Our returns policy doesn’t change for items purchased on pre-order which means they are fully refundable. You have 14 days from receiving your order to return any items and they must arrive back to us in a new and unused condition.
If you’d like to cancel a pre-ordered item before it has been dispatched, please contact our Customer Care Team although we won't be able to cancel an item if it has already been dispatched. We will send you a dispatch notification via email to keep you updated on the status of your order.