To get your money back from Allianz, you would need to follow their specific claims process. This typically involves submitting your claim with all relevant documentation in a timely manner. The required documents may include proof of cancellation or unforeseen circumstances that led to your claim, such as medical reports or receipts. It's important to carefully read the terms and conditions outlined in your insurance policy regarding cancellations and refunds, as not all situations may be covered. In case of any confusion or doubts about the process, contacting Allianz's customer service directly can provide you with guidance on how to proceed.