USPS considers packages to be lost if they are not delivered to you within 15 days. If your package has not arrived to you within 15 days after you receive your shipping confirmation email from me, please contact me within 10 days of that time (within 25 days of receiving your shipping confirmation email) so I can to file a lost package claim with USPS.
Most orders are shipped with USPS, which on average takes 1-5 business days to arrive from my studio to your door - for orders shipped to addresses within the USA, depending on the distance traveled. International orders can take up to 3 weeks. Please note, “in transit, arriving late” statuses are normal. I appreciate your patience and grace!
Oh So Chic Designs is not responsible for any delayed, lost or undeliverable packages, once the package leaves studio. Of course, I will do my best with what I can to help you if there are any problems with shipping!