About neck pain which is not improved with over-the-counter medications and or is worsening or causes radicular pain around the arm or the leg, electric shock-like sensations down the body or associated with tingling, numbness, weakness, or involvement of bowel or bladder can be serious and these patients should seek medical attention so as to rule out other possible causes of neck pain. if the patient has fever with or without chills or has a history of malignancy in the past, then the patient should also seek medical attention to rule out infection or malignancy involving the bones.