Send an email to us regarding the help and support that you need. Upon our team's approval to send in your IEMs, download the RMA form and include it in your parcel to us.
Please send your Parcel to the following address:
Attn: FATfreq (RMA)
29A Mosque Street, Singapore 059507
Do ship via tracked mail and ensure enough padding for your IEMs. FATfreq will not be responsible for your lost mail.