For a start, it is important to point out that public healthcare in Moscow, as in all of Russia, is free. As you know, Moscow is a gigantic metropolis, accordingly, a huge amount of resources, including humans, are needed to serve all citizens. Currently, the city has about 244 public hospitals and 444 clinics, which employ more than 44,000 doctors.
As part of DIT’s Smart City program, city polyclinics have been connected to the artificial intelligence system. Online services are helping to reduce queues in clinics and make it easy to communicate with doctors. For example, today the majority of city clinics have implemented a patient flow control mechanism - the mechanism covers more than 60 percent of all doctors and allows you to correctly distribute the number of patients for each doctor. Thanks to this system, citizens can see a doctor as soon as possible, and the queues in most metropolitan clinics have almost been eliminated.
Accordingly, it is very difficult to manage this entire system and artificial intelligence helps us in this. In addition to facilitating the process of managing and allocating resources, citizens can now receive their analyses and test results by e-mail, which means they don’t need to go back to the clinic. This makes life easier for everyone - both patients and doctors.
The online service for registering with a clinic without a personal visit has also become very convenient for Moscow citizens. At the end of last year, more than 51,000 people registered with clinics in this way.
A key innovation in the health system is the beginning of the implementation of the Digital Vision pilot project. With the help of big data and artificial intelligence, doctors now have the opportunity to diagnose cancer in its early stages, as well as to assess stroke risks. The use of this technology has already increased diagnostic accuracy in Moscow by 15 percent.
In addition to improving the process of receiving and organizing treatment of patients in clinics, we are interested in the development of telemedicine. Of course, online consultation will never replace a full-fledged doctor's appointment, especially in difficult cases. However, it may be useful for primary symptoms and in cases where a visit to the doctor may not be necessary.