Reasons could be:
- The DIP switch 2.5 is ON, but the c-series wallbox cannot find or is not connected to the master charging station. As a result, “out of service” is displayed (only during initial start-up).
- Check if connection between the charging stations is correct. If necessary, crimp the LSA+ connection again.
- In addition, not all switches are compatible. If necessary, try a different switch and/or check the power supply to the switch.
- It must be ensured that only one of the two network interfaces (LSA+ or RJ45) is occupied.
- If the network connection is OK, different software versions (between master and client) can be the reason for this message. All charging stations should at first be operated in stand-alone mode and each charging station should be updated to the latest software or firmware version.
- With the x-series: When the charging station is started up for the first time, the x-series wallbox may display “out of service” for 8-10 minutes due to internal processes.
- If a router with a DHCP server and the internal DHCP server of the x-series are used at the same time: As a result, the c-series devices may not be in the same network as the master charging station, and consequently will not find the master station and display “out of service”. (This could allow the charging stations to operate in different networks.)
- "Out of service" indication with solid red LED segment: Update failed. A deep firmware update will help here.