If we introduce a temporary timetable (for example due to poor weather) any Delay Repay compensation will be based on that temporary timetable and not the original timetable.
When we plan engineering work the online journey planners are usually updated six weeks in advance. However, we recommend you check your journey just before travelling, as occasionally we may be required to implement engineering timetable changes at short notice.
The Delay Repay guarantee will be applied to the engineering work timetable.