Online vehicle – when your vehicle is running, make sure the light of the SOS module in your overhead console is green. If it is, this means your vehicle is “online” and able to communicate with Škoda servers.Active primary User: Please make sure that your vehicle has an active primary user assigned. If not, please add the VIN of your vehicle to your Garage in MySkoda app and follow the proposed steps.  Network coverage – because Over-the-Air Updates are delivered to your vehicle via Skoda Connect Services, cellular network coverage is essential for an update to be successful. If network connectivity becomes limited after the process has started, the update will be automatically restored after network connectivity becomes available again. You can check your vehicle’s signal strength on the main infotainment display.