You can always sign in to your account and check your reward status. Here are some reasons why you didn’t get your top-up bonus:
You didn’t hold the equivalent of $1,000 or more in supported assets for 30 days.
Your portfolio didn’t remain above $1,000 at the end of the 30-day holding period.
Also, keep in mind it could take up to 24 hours for the reward to show up inside your Nexo account after the 30-day period is over.