If your Whiz upgrade to Whiz Verified was rejected, you will get a push notification and message inbox in the Whiz app explaining why upgrade to Whiz Verified your upgrade to Whiz Verified was rejected. These are some of the reasons why upgrade to Whiz Verified your account upgrade to Whiz Verified could be rejected, The document you uploaded was considered damaged (font, signature, and photo were not readable and verifiable) Your selfie with ID is blurred (not focused and readable) Selfie and ID Photos aren’t fully visible (photos covered with flash, photos are dark, selfie photos is blocked by ID) Your uploaded photos/documents are not in accordance with our terms E-KTP data used to upgrade Whiz Verified is not registered/matched with the Dukcapil data (Directorate General of Population and Civil Registration).