You have 30 days from the delivery date of your shipment to request an exchange of color… No questions asked.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused. It must contain all the items, tags and any documents included in the original package.
To start an exchange, you can simply access : https://lafloreparis.loopreturns.com/#/
You will need your order ID (sent by email at the time of purchase) and email address or phone number associated with your order.
The overall shipping fees (return shipping fee + shipping fee of the exchanged color) will be paid by the customer.
Items sent back to us without first requesting an exchange will not be accepted.