Orders can be altered prior to processing. Please note, If your order has already been assigned a tracking number or been shipped, we are unable to make any changes. Products can be returned for store credit if they meet the guidelines in our Returns Policy. Adding or Swapping ProductsAdditional costs can be paid via any of our standard payment methods. Orders will not be shipped until any additional payments are received.Removing ProductsIf you request to remove products from your order within one hour of it being placed, we are able to offer a full refund. A refund takes 5-10 business days to be processed.How to Add, Remove or Swap ProductsYou can email us at info@gelous.co to request to add, remove or swap products in your order.