The decline indicates that the card-issuing bank could not process
the transaction. Please contact your bank. The most common reasons for a card to be declined could
be that the transaction exceeded the credit limit, declined based on the location, the bank's fraud
rules blocked the transaction and so on. Please check with your bank for more details.
When contacting the bank, we would recommend you to reach the second-tier customer service of your
bank. The first-tier customer service may not have the access and system visibility required to
locate any factors behind the decline. We recommend you to prepare some detailed information related
to the transaction upon calling the bank (e.g. the amount of the transaction, the website the
transaction was made at and the time of the transaction).