Most likely, the equipment is currently checked out to someone else and is unavailable. If equipment is available, it will be sent a day or two after receiving your request and you will receive a circulation email when your request is processed.
If you do not receive the equipment within one week of receiving the circulation "Item Sent" email, please contact SWAAAC so that we may contact the courier and/or submit a 'Lost Item Report' through the courier website.
If the equipment is not available, it will be sent as soon as we receive it from the previous borrower. Although you can view item availability prior to placing a request for it on the online AT Library, this can make it difficult to plan for specific needs—if you need equipment for a certain date please contact Ashley at the Central SWAAAC Office.
Alternatively, if you want to trial AT with a student, but don't have a specific device that you need, you may complete an 'Assisted Search' (brief survey documenting student needs and abilities) to receive a list of immediately available items recommended specifically for your student based on clinical feature matching.