Order confirmations are emailed to your email address automatically within a few minutes of order placement. We suggest that if you do not see a confirmation email from us in your inbox within an hour or so that you check your junk email folder. If after checking your junk email folder you have not received an online order confirmation, please contact customer service via email at sales@cliponearrings.net.au with your order reference number available. The reason for this could possibly be because you have inadvertantly incorrectly entered your email address.