The 96.7% applies to total money bet and transaction fees generally only apply to deposits and/or withdrawals. Players generally circulate through the same money and thus bet much more than they deposit. As I discussed in the September 18, 2005, column a player could bet through about 1.5 million dollars with a $10,000 bankroll and betting $5 at a time in blackjack. In this case the casino would make their profit based on 1.5 million in bets but pay expenses based only on $10,000.