Yes, for your first time using us we will need to arrange a meet and greet. This is a great time where you will meet the sitter and the sitter meet your pet, not only to record all of your pets requirements, but also to confirm your pet (especially dogs) are comfortable with the sitter. Once a meet and greet has been carried out, we will no longer need another. Your details are all kept on your portal and any changes to the pets care, like medications or meals you can change within the portal. You can also either leave a spare key with us for future bookings or leave a key in a secure place, so we don’t need to arrange another key pick up or drop off meeting.