ProsUser-friendly interface: The platform has an intuitive interface to create forms. Even when you haven’t created any forms before, it is easy to jump right in and build your forms.Brand recognition: Typeform is a well-known brand, so when you share your forms, people will find a form that they are familiar with. Cons Not budget-friendly: While it is user-friendly and offers a good experience, the platform is expensive for what it offers. The cheapest paid plan starts at 29 USD and allows only 100 responses.Poor customer service: One of the topics people complain about Typeform in their reviews is its poor customer support. You must have a business plan, which starts at 99 USD/month, to access priority support on the platform. Limited customization options: While the platform targets businesses, it offers limited customization features. To add a brand kit, which allows you to create standard forms with your brand logo, you need to have at least their Plus plan, which starts at 59 USD/month. It is also not possible to style your forms with custom CSS on Typeform.