When you order your TelcoHQ Phone systems and NBN bundle, we will conduct the activation in steps. Firstly, we will connect you to the NBN. Depending on how NBN is delivered to your property or business, this can take anywhere from 24 hours to a couple of weeks. After we connect you to the NBN, we will then despatch your phones. Once everything is installed and connected correctly, we will then transfer your telephone numbers to your new phones.
If you have any questions at all regarding business telephone services, NBN or questions about installation, feel free to contact us anytime by using the chatbot in the bottom right corner or calling us at 1300 193 299. If you would like to use our contact form to reach out, you can find it here.