For every change of date or cancellation, the tickets should be returned to us. In every case, the cancellation policy of each company applies and there is an extra charge of 2€ per ticket as a service fee. Tickets after the date of departure are considered invalid and no change can be made. In case of bad weather conditions cancellation there is total refund. Any change of date is only with the same shipping company. Change of name is not allowed, tickets should be cancelled and issue a new one.