To purchase an item, you can place an order directly from our website, or reach out to us via Instagram or WhatsApp. Payment: Choose your preferred payment method and send us a screenshot of the payment confirmation. A 20% non-refundable deposit is required to reserve the item, with the remaining balance payable within 7 days. Order Processing: Once the full payment is received, we will dispatch your item within 1-2 business days. If you are in Singapore, you can also collect your item from our office. Refunds: If we are unable to process your order, we will notify you promptly to arrange a refund.