Refunds are issued within 2-3 business days of the product arriving in the CutCardStock Warehouse. Refunds will be applied to the Credit Card or PayPal account that was originally used to pay for the order. We strive to promptly process all returns. Please be aware that many credit cards take 4-5 days to post the return to your statement. Most PayPal refunds should show up in your PayPal account immediately after we have issued the refund.