Access to the vessels’ passenger decks from the car decks is not accessible for people with mobility challenges, and requires stairs (24 to be exact). If this is a problem, please alert Customer Service to arrange to be dropped off at either terminal or by a special dockside elevator to take passengers to the Skywalk level.
** Please note that at this time, the dockside elevator in New Jersey is not available. ** However, a terminal elevator can still get you upstairs for boarding. This does require a walk of approximately 250’ once you are on the second level. We encourage passengers to give themselves a bit more time for boarding because of this, and we apologize for the inconvenience while we are making repairs on the dockside elevator.
If you are a driver, please advise the team and staff will provide a special courtesy service by driving your standard vehicle on and off the Ferry, and you can be reunited with your vehicle on the other side of the bay. Please note that this service is only applicable to drivers with standard vehicles. Long vehicles, vehicles with trailers or vehicles with anything in tow cannot be driven aboard by Ferry staff. Skywalks are accessible by elevators. You must mention your special needs to the toll collector when you arrive at the terminal. Please call our Guest Services Center at 800 643-3779 for more information.