Please follow these steps if you cannot locate your box when tracking says it has been delivered:
1. Check with other residents of the household. Occasionally someone else picks up the box and forgets to tell you.
2. Ask your neighbours, sometimes the mail carriers make mistakes and might have left the box at a house nearby.
3. Call your local Post Office. Either they tried to deliver the box and the notice slip they left on your door flew away, or they are holding the box at the post office. Most of the time they're able to locate it.
*Please note that we are not responsible for lost or stolen packages after tracking shows as delivered.