We usually ship the item within 1-3 working days after the payment is received. The parcel will then be in transit for 2-4 working days, so altogether please calculate about 7 working days. Also please keep in mind that it may take some additional day(s) at customs (which unfortunately we cannot know or influence) and there might be some delay in case of holidays or due to a sudden shortness in stock. After your item is shipped off, we immediately send you the EMS tracking number by email so you can keep track of your parcel's location at any time of day from Tokyo to wherever you live. It is trackable, safe and insured, so there's no need to worry. However, please track your parcel yourself and make sure you know when it arrives. We will keep you informed if there are any major delays and are always there for you by email. It is in our interest to satisfy our customers.