The world is facing a challenging and uncertain time right now with COVID 19 and we are committed to ensuring that your orders are delivered safely. We are taking the necessary safety measures in our warehouse while we continue to pack and send your orders as usual.
While orders are fulfilled and dispatched from our facilities with in 24 hours, due to the constantly evolving COVID-19 situation, some orders may be subject to additional delays. These are currently reported as a maximum of 60 days across all networks, however, we are pleased to say that the majority of our orders are being delivered well within this time frame. IMPORTANT: Please be aware that even if the tracking hasn't been updated this does not mean the item is not in transit. Due to the change of shipping lines during this pandemic, there are times when the parcel is not scanned but is still moving. Please feel rest assured that you will receive your order within the states time frame and the order is not lost in transit. 100% of orders since the pandemic have been successfully delivered within the revised time frame.
*For more direct information about shipping please contact your selected courier as they will have real time updates.
NOTICE:
We have temporarily paused orders to South Africa, South and Central America and Saudi Arabia due to severe shipping delays. We apologise for any inconvenience.