When you take care of your Mountain Works down garment in the right way, the garment lasts longer. If you follow the correct steps below, you can ensure that your garment will continue to perform at its best, and ensure that you are warm, comfortable and dry. 1. CLOSE ALL ZIPPERS BEFORE WASHING 2. DO NOT USE FABRIC SOFTENER Fabric softener contains chemicals that damage the waterproof membrane in the fabrics and drastically reduces the water resistance in the shell fabric. 3. WASH WITH GENTLE WASH IN 40 DEGREES CELSIUS 4. TURN THE JACKET INSIDE OUT BEFORE DRYING This is important to get the down in the jacket completely dry. The shell fabrics in the jacket is often waterproof or water-repellent, which prevents the down from becoming dry if the jacket is not turned inside out. 5. PLACE IN THE DRYER WITH 3-4 TENNIS BALLS The tennis balls helps the warm air to flow into the down ensuring that the down becomes dry and fluffy. 6. DRY AT MEDIUM HEAT UNTIL THE GARMENT IS COMPLETELY DRY