Certificate of Insurance (Policy Document) is sent to members within 15 days of policy issuance. The Certificate of Insurance (Policy Document) is emailed to the registered email ID or sent as an SMS link to the registered mobile number of the member insured by the master group policy. In case contact details are not updated, a physical copy of Certificate of Insurance (Policy Document) is sent to the registered address.You can access your Certificate of Insurance (Policy Document) through any of the options below:
Website - Visit www.iciciprulife.com < Go to Customer Services tab < Click on Insurance Certificate < Enter your policy details and download the Certificate of Insurance
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Mobile App - Download the ICICI Prudential Life Mobile app < Go to Services on home page < Click on Certificate of Insurance < Enter details and download the Certificate of Insurance
Email - Write to us at lifeline@iciciprulife.com with your policy number to receive a copy of Certificate of Insurance
*Applicable only for non-employees (informal group) policy members