Re:do is the best solution we found to help cover some of the costs of returns and exchanges for our customers. All of our Returns & Exchange policies are in place; however, when the customer adds Re:Do at checkout for $1, there is a 20-day window for the customer to initiate their return or exchange. Re:Do then creates a return label, free of charge to the customer. This saves our customers anywhere from $7 to $15 on average. If Re:Do is not selected at checkout, and the customer wishes to make an exchange per our policies, the customer is responsible for obtaining and paying for their return label.