After order, if you saw & decided you prefer another piece from Slow Green, you have the option to exchange for that piece, provided the original piece was returned to us in undamaged conditions
Please inform us no later than seven days after placing order, and conduct physical exchange no later than fourteen days after order
Additional top-up applies if exchange for an item of higher value. Unfortunately, we would not be able to provide refund for exchanges to items of lower value. To exchange, please bring the piece back to our studio at 406B Joo Chiat Road, and conduct the exchange on the spot. Unfortunately, we would not be able to accept courier for returns to prevent damages during transport
Please note that the exchange policy is only valid inside Singapore for now, due to logistical hurdles for exchanges internationally.