Wireless Internet access requires a “line-of-sight” connection from your building to one of our towers. This means that any large trees, buildings or other obstructions may cause a degraded level of service. Our installers do a site survey before installing to make sure that there is a good signal. Weather will not typically cause a degradation of service, even in very severe storms. Your connection should remain stable even during winter months or other stormy periods. As with any service including, phone, electric or cable, if there is storm damage from a severe storm, our technicians will respond quickly to any outage.