You can withdraw from an ISA or GIA free of charge, any time, providing the funds you’re withdrawing are fully settled (i.e. no pending deposits or investments). You can do this in the app by going to Settings > Withdraw and the withdrawal process is typically complete within 1-2 weeks.
You may receive a little more or less than you have chosen to withdraw. This is because the funds are priced daily and your valuation is based on the most recent price provided to us. It can take up to one business day from the time of your withdrawal request for us to instruct the fund manager to sell the funds. Once the trades have settled, you’ll receive an email to confirm your withdrawal is complete, and the money typically arrives in your bank account by the end of the working day.
If making a partial withdrawal you must leave a minimum of £5 in your ISA/GIA.
Money can only be withdrawn from a Junior ISA by the child once they reach the age of 18. For more information please visit the Junior ISA FAQ section or contact our Support team via support@moneyboxapp.com.