This service is only offered to professionals. If you have been notified by email, you can pick up your order directly at our warehouse.In order to collect your order, please present yourself at the reception desk with an ID and your order confirmation.If you cannot pick up your items immediately, we will hold them for you for 14 days. NB: If you have not been notified, your order has probably not yet arrived. Your order is in partial state, so you can contact our customer service to have more details on the state of your order.