The first step in the process is an initial FREE home visit so that an expert can assess your specific needs and, of course, your staircase. The second step is choosing the stairlift for you, including any customisations you wish. The next step is recieving a free, no obligation quote. Once you're happy, we'll order your stairlift and arrange for installation and testing. For more information about how a stairlift is installed, visit our detailed advice hub here.