- We reserve the right to thoroughly inspect the returned merchandize to ensure it is resalable before processing exchange or offering a credit note
- We reserve the right to reject any returns request, especially frequent returns from the same customer (more than 3 in a financial year)
- We offer credit notes only.
- If your purchase is eligible for a free return or exchange as explained above, the credit note will also include the proportionate shipping charge.
- The credit note will be valid for a year from the date of issuance, and can be redeemed online.
- We will process your credit note within 3-5 business days.