Complete the returns note that came with your parcel and put it into the parcel with your return. Ninjavan Collections To create a return label and book your return, click here.  Home collection is available across Singapore however, please see restricted zones list in the 'Attachments' section. The service is available 6 days a week, excluding Sundays and public holidays. Your return can be collected at the following times: 9-12pm 12-3pm 3-6pm 6-10pm   You'll need to book the collection 1 day prior to the collection date. You'll be given a code which you'll need to quote to the driver. If the Home Collection is unsuccessful, NinjaVan will attempt 2 more times. If the third attempt fails, you'll need to register a new return.  In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.