Due to an adjustment in our systems, you may experience a white screen when you log into our online shipping tool on parcel.bpost.be. A hard refresh is needed to rectify this. Navigate to the web page with your browser and wait until it is fully loaded. Below you will find how to perform a hard refresh on different devices.I am using a Windows computerPress the Ctrl and F5 buttons simultaneously. If this does not work, delete your browser's internet history.I use an Apple MacPress the Apple / Command and R buttons simultaneously. If this does not work, delete your browser's internet history.I use a smartphoneIn this case, delete your browser's internet history.