If you have a maintenance contract, you will have made a booking through the DriverLine. We'll send you a reminder the day before just in case your circumstances have changed. If you're unable to make the appointment, call the DriverLine on [0345 250 0000](targetSelf:tel:03452500000) as soon as possible so we can make alternative arrangements.
If you're delivering the vehicle to the garage yourself, try and ensure it's delivered by 9am, so the garage can start working on it as soon as possible.
If the vehicle's being collected by the garage, they'll collect it between 8.30am and 10am from the agreed location. If this is a work location, feel free to leave your keys with your reception if it's easier for you.
All work carried out must be authorised by LeasePlan to ensure it's necessary, done to the right standards, and completed in a timely manner.