If you have encountered ASR error on your electric standing desks or your desk won't go up, follow the steps below for a quick reset of your desk.
Before operating, please Take Note :
- Make sure no obstacles are in the desk's path
- Make sure that the desktop is not touching any walls
Press and Hold the "DOWN" button until desk goes to the bottom and rebounds.
Usually, most of the issue will be resolved by resetting of the desk.
For ET114E-N Single motor system, take an extra step if the above action can't  resolve the problem:
- Turn OFF the main power source for 40 mins.
- After 40 mins, turn on the main power source. Press and HOLD the "DOWN" button until desk goes to bottom and rebounds.
Should you require further assistance, please take video regarding the problem and whatsapp to 94246671 during our operating hours (Mon to Sat, 10am to 6pm).