If your box is lost in transit (meaning tracking has not updated for 10+ business days) & you have not received it; we will replace your box for free!
If your box was not received (meaning tracking shows delivered but you cannot find it), please reach out to support@theringboxes.com & they will look into it right away!
If your box needs to be re-shipped due to the following reasons: failure to update shipping address, delivered not received, or refusal it will result in a re-ship fee to cover the shipping costs of the replacement box.
Domestic (in the U.S.) - $10.00 usd
International (outside of the U.S.) - $25.00 usd