Well, we’ve certainly grown since Dick Sullivan and Melody Bostick started the business out of their house in Van Nuys all those years ago!  We are a still a small family-owned business selling hand-manufactured items for 19th century hand-made photo processes, any comparisons to bulk chemical companies or online box stores are not at all accurate.   We will always have a personal relationship with our customers – we will always offer a live person(s) for tech support or to take your order.  There is over a century of combined experience here, you won’t find that anywhere else.