We pride ourselves on our after sales service and aim to resolve any issues with the product or installation ASAP. By contacting us, we will log the issue, book a convenient time to suit you and the fitter will call to complete any remedial works if required. We aim to resolve any issues raised as quickly as possible but in the event of an unresolvable issue, you can refer your case to our nominated, independent, alternative dispute resolution provider. This is our commitment to ensuring excellent customer service.