PHDwin Week uses different credentials than the Client Portal. You need to create a new user on phdwindownload.com to register. Once you are logged in phdwindownload.com you will see the top header bar change, and a large “Log out” button will be displayed. As long as you are logged in the PHDwin Download website, no further action is required to interact with all stream elements, questions, speaker pages, and view replays as soon as possible.If you’re PHDwin Download account is not working, make sure you are using the correct username, e-mail, password. If you need to reset your password you may do so in the login window. You can also contact strujillo@phdwin.com or support@phdwin.com for a faster resolution or do manually create a user.