Delivery cost of your replacement productsIf your delivery address is in the United Kingdom, Channel Islands or Isle of Man, we send your exchange items free of charge by standard delivery. If you request express delivery then, if it is available, we may offer that upon payment of the appropriate delivery charge shown on our website. If your delivery address is not in the United Kingdom, Channel Islands or Isle of Man, you will need to pay the appropriate delivery charge.Cost of returning your items to usIf you are in the United Kingdom then we will send you a pre-paid return label to return your items at no cost to you. If you are outside the United Kingdom, you will have to bear the cost of returning the items unless they are faulty or we sent you the wrong item.