Some early users are reporting errors or "nothing" seems to be happening when starting the PHASE software after the initial installation.  The most likely cause is software connections required for the operation are not being made successfully at installation. Specifically the application needs to be able to write to its folder C:\\ProgramData\\ACerS-NIST\\ (or another folder if you altered the folder location during the setup away from the defaults). It is possible that there could be other restricted permissions later in the startup that would also cause problems. Possible solutions: Uninstall the PHASE software, then reinstall as an administrator Ask IT group to check permissions on your system