Sometimes to fix issues listed higher, you need to perform a lock reset. Prepare the default codes for this procedure. To restore factory settings, perform the following steps: Disconnect the battery from the keypad assembly. Press the Schlage button. Reconnect the battery and wait until the Schlage button stops glowing. Within ten seconds, hold the Schlage button until it lights green again and the lock beeps. You will need the default programming code and default user codes to further set up the lock.