First, stay focused on the facts related to your situation so that the team understands what you’re asking for and can provide accurate help or advice. Second, make sure to present any relevant information in a factual way so you can use your emotional experience to support the needs your team is helping with. Third, ask questions in order to clarify expectations from both sides of the conversation so that we can move forward or negotiate new treatment options more effectively. Finally, take notes during your conversations so that all parties are clear about what has been agreed upon before you leave your visit.