At Tayyaba Collection, we strive to maintain the highest quality standards. However, if you receive a defective or damaged item, we apologize for the inconvenience and are here to assist you. Here’s what to do: Contact Customer Support: Reach out to our customer support team immediately upon receiving the item. Provide them with details and images of the defect or damage. Return or Exchange: Based on the assessment of the issue, we will arrange for a return or exchange of the item, free of charge. Refund or Replacement: You can choose to receive a refund for the defective item’s purchase price or get a replacement of the same product.