Please ensure all person(s) are onsite at the presentation venue 15 minutes before the presentation starts.
Should you arrive after the presentation has begun, it will be considered a no-show and your seats may be released to other guests for them to enjoy the presentation.
Should you wish to cancel your presentation booking, please help our zoo community by cancelling your booking via the SMS/email confirmation sent to you.
No-show will be deemed as void and cannot be reused for another presentation.