We are legally required to inform you of how much the services you received cost. We are legally required to at least attempt to collect this money from you. That being said, we provide all services regardless of ability to pay and we do not send anyone to collections for failing to pay. So, if you are unable to pay the bill, you can either contact us to create a payment plan, or you can ignore it completely and it will be written off. If you receive a bill from Quest Diagnostics, our lab processing company, please let us know as soon as possible. All Quest bills are supposed to be sent directly to us, not to you. Unfortunately, Quest does send people to collections for ignoring their bills, so it is important for you to let us know if you receive a bill from them so we can re-direct it to us.