You should recieve a similar text to the exmaple below the day of, to which you MUST respond asap for our deliver person's information. This will give you the most updated delivery times. If you have ordered online, you may receive a email confirmation instead of or in addition to the below message example. "Yay! Your balloons are on the way! Estimated arrival: (time)-(time). Please text C to confirm, or text P for us to leave on your porch. We are not responsible for any damages for balloons left unattended after delivery. Failure to respond to this text will result in the balloons being returned to our shop, and additional charges for a second delivery may vary based on our availability."