In the Fall of 2017, we launched a new website. Our previous website had been in place for almost 20 years! Over that amount of time, a lot changes. We made the decision to “start fresh” rather than retrofit existing customer information into the new website. This approach ensures that current addresses, phone numbers and payment information are associated with each account. Yes, this does mean that you need to re-enter your information. But that’s a one-time (hopefully small) inconvenience in exchange for a more streamlined shopping experience in the long term. We thank you in advance for your patience.