Contiki does have a cancellation policy and you should know what it is when you book a trip with them. They offer the freedom guarantee that ensures that you are protected if you need to change the plans that you have already. You will not be charged any fees. You can change the dates of the trip or swap the destination if you want or swap it for another trip that might be happening. This can also be done without having to worry about any extra fees. FlexDeposit is how you put your deposit amount down on the trip you are looking to book. This amount is yours when you book. It is non-refundable, but it stays in your account. This amount can then be used on any of the upcoming trips that you want to change to and put it towards. It does expire on your 36th birthday. You can then use it with any of the other tour groups within The Travel Corporation. You can also transfer or gift your deposit if you want within 5 years of originally booking and putting the deposit down. This means you have many options to use your money without losing it. Things happen, and they understand this, so they make it easier than ever to book and keep your cash.