MailRisk is supposed to work as automatically as possible. However, certain suspicious emails require manual analysis during which an authorized security expert will specifically open your email for review. In addition, if your reported email contains a particular threat, it may be reviewed by staff who are looking to build the best protections for the future. Should your email not include any threat, its contents will be hidden from any staff unless they make a specific request to unlock its contents. In such cases, these requests are logged for accountability.