By means of our website we try to give the customer the best information about our products. If a product does not meet with the customer’s expectations it can be returned under certain conditions. Formfutura accepts returns for any unaffected standard items (where “unaffected” means the purchase has never been used or otherwise changed) within 14 calendar days from the date of receipt of merchandise. After such time, all sales are considered final. Formfutura cannot accept returns on purchased products that have been used in any way. The products are returned at the expense and risk of the customer, unless the delivered goods do not correspond to the goods ordered. To arrange a return shipment email us at: return@formfutura.com. All returns are credited as store credit upon receipt for orders after 14 calender days of payment. Customers are responsible for return shipping costs unless the product arrives damaged or defective. Please contact us before returning any orders, so we can make all the necessary arrangements. Return Address FormFutura – Returns Tarweweg 3 6534 AM Nijmegen The Netherlands E-mail: return@formfutura.com