Immediately note the damage on the delivery receipt and email customerservice@thestudiowarhouse right away. Include a description of the damage, pictures of the damage, pictures of the box it was received in, the item number and your invoice number. Once we have this information we will begin the damage claim process. Please note damage claims must be made within 48 hours of receiving the goods and a signed delivery receipt, without notations of missing, damaged or incorrect item(s) represents your acceptance of the complete order in perfect condition