If you have not received your package yet, we recommend that you first check the tracking if you have received a tracking number from DHL. You can track your shipment on the DHL website to see the current status of your package.
If you have not received a tracking number or need further assistance, please send us an email to support@culifoods.de with your order number and the details of your order. Our customer service team will take care of your request immediately and help you find a solution.