There are many reasons why you’re unable to withdraw money from your Neteller casino account. It might that you have not confirmed your identity. You might have to provide documentation such as a driver’s license, passport or ID card to confirm your identity. Also, you need to make sure that you have enough funds in your casino balance before you try to make a withdrawal. The amount you want to withdraw should not go over Neteller’s withdrawal limit. Also, make sure you have fulfilled all wagering requirements.