The global eCommerce market continues to grow by leaps and bounds but faces a unique problem - returns. Traditional brick-and-mortar returns average 10% but that number jumps to 30% or even 40% for eCommerce. The cost of processing these returned goods is just too much for online retail giants. Many of these products end up in landfills, creating a terrible environmental strain. Optoro, a company that specializes in helping online retailers to process returns, estimates that 5 billion pounds of eCommerce returns are directed into landfills every year.
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That’s where Zokos comes in. We have the time and technology to efficiently process these items and get them back online for resale. In the process, we can pass along the reduced costs to you. When you buy a product from Zokos, you can feel good about having saved money and doing your part to prevent waste.