At Family Pride we do our best to be available for clients by offering flexible scheduling, but we are not a 24/7 crisis agency. If you or someone you know is having a medical or mental health emergency, please call 9-1-1 or these cope lines: Geauga County Cope Line: (888)285-5665 Lake County Crisis Hotline:  (440)953-8255 Ashtabula County Suicide Prevention Hopeline: (800)577-7849