Absolutely! Navidium is a form of full-coverage shipping insurance that covers damaged, lost, or stolen items.  Choosing this protection at checkout means you won’t have to take that damaged package back to the post office. Woohoo!!  Simply send an email to hello@shopdirtroadcandleco.com, and we’ll get you set up with a refund or a replacement.  The Navidium Shipping Protection is applied to your order automatically at checkout, but you do have the option to deselect it and checkout without it if you choose.