One of the oddest little quirks of USPS is that they give themselves 1-2 days AFTER a package is marked delivered to actually deliver the package. So, if you've given USPS the additional 1-2 days after receiving the notice of delivery and you still don't have the package in hand, send us an email at info@candlehouse.com. We will jump in on this with you! But breath easy – 99% of the time the order shows up within a day. If you think the package truly was mis-delivered, send us an email, and we will take care of it.