When you cancel the subscription (or alternatively, write us expressing your need to cancel), we send the request to the respective carrier to cancel your service. On our end, when we pay for the service, we pay the entire month of service, even if we cancel your line.
We don't get a prorated bill for the service. In other words, we pay the entire month of service for your line even if you only used a few days and request to cancel. Because we offer prepaid service, we unfortunately cannot offer a refund on the service after the initial 14 day period of you becoming a new customer.
If you were referred here from one of our affiliates, you were already granted a 14 day trial period from that specific affiliate. The 14 day risk-free trial is only given via this website if you sign up directly. In other words, if you signed up from one of our affiliates, and then chose to subscribe to our service and cancelled a few days after your PayPal subscription or the subscription from our website started, the service is not refundable. All service is prepaid and nonrefundable after the initial 14 day trial period, whether that's from our website or an affiliate.
Our prepaid service works similar to the four large carriers, if you cancel prepaid service, you forfeit the remaining days of service (if any) and the service no longer works. We want you to have total control and convenience for our service, that's why we simply ask you to cancel the PayPal subscription or your subscription within our website when you no longer need the service, but please don't do so until you're ready to actually cancel. We would appreciate a heads up if you write us explaining why you want to cancel, but it's not necessary.
If you do not agree with the terms of this service, please let us know within 24 hours and we will cancel your subscription with full refund.