When you've received the exchange instructions email and send out your return, we will not begin processing the exchange until we see an update on the return tracking. Once we see the first scan showing that the return items are in transit, we will reserve your requested items.
As soon as we receive the shipment, we will inspect the items and you will receive an email from us stating whether or not they meet our requirements. If they do, we will ship out your new item(s) and you will receive the tracking number by email.