Falcon provides a few ways for its customers to file a claim. Before filing, make sure you have any relevant information on hand. That will include, but may not be limited to, your personal identification information and details about the vehicles and circumstances involved in the incident. Once you’re ready to file, you can do so by using one of the following options: Submitting a claim report online Logging into the policy management portal and reporting it there Calling 1-800-292-3252 which is available Monday through Friday from 8 a.m. to 8 p.m. CST and Saturday through Sunday from 8 a.m. to 4 p.m. Emailing claims@FalconInsGroup.com