The reasons for why we do not ship to certain countries vary. Please check below for the reasons why we are unable to ship to certain countries.
a) There may be issues with clearing customs because inspections have been strengthened to a certain level for medical devices (ex, Brazil, Jordan, Russia, Turkey...)
b) Delivery service may not be provided by the courier that ColorCL currently uses
c) PayPal may not be available. (Ex. Turkey...)
For reasons (a) and (b), ColorCL contracts agents who act on behalf of the brand for sales in the country, taking on the responsibilities for delivery, customs clearance, etc. The agent is authorized to sell our products in the country. Selling prices can vary depending on customs, shipping costs, etc. by country.
The countries currently operating under agents are as follows:
- Jordan (Please contact to email address, colorcljo@gmail.com)
- Russia (Please contact to email address, Colorcl@mail.ru)
As for reason (c), we are currently waiting for Paypal to come up with a solution. At this time, we only accept payments through PayPal.
We recommend procuring an overseas payment service for those that reside in countries where Paypal is not available.