The Powerbeats Pro, like your PC, will eventually need an update installed. Even with the automated updates Apple provides, there is still a possibility that there is a problem with a firmware version that contains a damaged file if it is not charging. Launching the Beats Updater software on your mobile, then connecting it to your Powerbeats Pro, and finally putting it in the charging case will update your Powerbeats Pro. You may click on the required update if the most recent firmware does not have the most recent update.