If you see the error message “We’re sorry but this video is not available for embedding on this domain” there are three possible reasons for that: 1. We haven’t yet allowed embedding on your website. In this case, contact our Customer Service at info@nbforum.com and provide us the complete address (FQDN) of the website where you wish to embed the video player (for example, nbforum.sharepoint.com, www.nbforum.com). You can also request whitelisting trough this form. 2. If your website is added to our whitelist, but you’re still getting an error message, please make sure that your device or browser is not blocking cookies, JavaScript, or cross-site tracking. Adblockers, antivirus and firewall software, and VPN services can also cause this issue for the end-users. (Safari users can allow cross-site tracking with these instructions) 3. If you have allowed cookies, JavaScript, and cross-site tracking, but all of your users are getting errors, please make sure that your website is not blocking cross-frame, cross-origin resources, or referrer policy. If you can see the player but you’re getting embedding errors when trying to play videos, then it might be your website’s referrer policy that is causing issues. You can try to add the following attribute to the iframe referrerpolicy="no-referrer-when-downgrade" You can see the ports and domains that IBM Video uses from the next section.