To help speed up the implementation of the DELIGHT process, your team will want to list out the most commonly asked questions, and their corresponding answers, in an Excel spreadsheet or similar format. If needed, our support team can work together with your team to prepare this data set for an additional fee. Through DELIGHT’s operating system, you can forward calls you receive at your company’s phone number to a new number we provide, so there is no need to create a new number.