If your campaigns are not sending as you expect, there could be a few reasons for this. Here are some troubleshooting steps to help diagnose and solve this issue. Check the Contact's StatusAnother crucial step is to check the status of an individual contact's card. This is important because the contact might have chosen to opt-out of receiving emails. In such cases, you will notice a red button on their card stating 'opted out of email'. To learn more about this scenario, refer to this article. Check Past ActionsThe first place to check is the Past Actions area in an individual contact's record. If any campaign message was sent to a contact, it will appear here. This can help confirm if a campaign message was sent, and how it was dispatched (via email or text). Detailed information about Past Actions can be found in this article. Interaction Specifics - For emails, the 'Tracking' column gives you insight into whether the email was opened or if any links within it were clicked. For text messages, an icon will be displayed if any link in the message was clicked. 'Email last opened' denotes the most recent instance when your contact opened an email from you, providing valuable insight into their engagement and interaction timing. 'Last clicked' refers to the most recent occasion a recipient clicked an embedded link in your email, indicating their interest level and identifying the type of content that resonates with them.Clicking on an individual action in the list will reveal more detailed information about that specific interaction. If you click on an email action, you can see the exact content of the email that was sent. ImportantFor a comprehensive article providing more details on this topic, you can refer to the following resource: Detailed Article. Fast Text CampaignsIf the campaign was dispatched as a Fast Text Campaign, it will appear differently than regular campaigns. Fast Text Campaigns don't appear in the campaign list when viewing a contact because they are sent on a different schedule. These campaigns will appear under 'Contact Messages' in the menu as they are scheduled for future sending. You can navigate to that section here - https://getoiling.com/app/messages/manage.  Normal CampaignsFor normal campaigns, there are a few settings to verify:Ensure that campaigns are enabled for your account. Navigate to Contacts -> Settings -> General Settings. Check "Send campaign messages from GetOiling". If set to No, change it to Yes, save, and then remove and re-add the campaign to the contacts. This will trigger resending.Check that a message was scheduled to go out, and it is past the scheduled time. Visit Contacts -> Settings -> Campaigns. Click on the specific campaign to inspect the day numbers on the messages. Messages for Day 0 are sent shortly after adding the campaign to the contact. Messages for Day 1 are sent the day after, and so forth. Unless a specific time is set, Day 1 and later messages will be sent around 5 pm Central. Campaign Start Date: ASAP or Specific DateThe timing of a campaign can also affect the sending process. If a campaign is set to be sent on a specific date, it behaves differently than campaigns set to send ASAP. Other than Day 0 messages, if a contact is added to the campaign after the start date, any messages that have been dispatched will not be resent to this contact. Any changes to the days or the start date in the campaign after the contact has been added will not prompt the system to resend messages. Emails or Texts Sent From Campaigns But Not ReceivedIf your campaigns are being sent but not received by your contacts, you might want to check this article for email or text delivery tips.