If you chose to use our courtesy local pick up option, you must notify us within 2 days of fulfillment that the acceptable return item will be brought back. You have 7 days from your fulfillment to physically return an item to us. Please be aware, fulfillment is when the item was ready to be picked up; not when it was physically picked up. Be sure to contact us about the return so we are available to receive the item in hand. We are not liable for items left unattended on our property. Please keep in mind that local pick up is a courtesy service, and abuse of such will result in the courtesy being revoked. Please contact us about when we can expect you, and kindly be on time.