MyGroser is a premium grocery service that allows you to place orders for same day delivery as well as pre-ordered items. We work with thousands of brands to offer you the products you know, love and discover for your grocery, fresh produce, and everyday essentials needs.
Working with suppliers can sometimes lead to situations where products ordered to meet your needs do not arrive in time. Or they arrive but are not of sufficient quality for us to send to you.
In those circumstances, we will be forced to mark these items as Not in Stock (NS) or Out of Stock and provide you a refund instead. We understand this can be frustrating and ask your understanding based on the explanation above.