Quantifying the impact of intangible benefits can be challenging but not impossible. Some approaches include:
1. Surveys & Interviews: Collecting feedback from employees and customers about their perception of improved agility and innovation.
2. Comparative Analysis: Comparing performance metrics before and after digital transformation to identify changes.
3. Case Studies: Highlighting specific instances where improved agility led to faster decision-making or innovation resulted in new product development.
While these methods might not provide precise quantification, they can offer valuable insights into the intangible benefits of digital transformation.