A resume score is based on the contents of a candidate’s resume, not interview answers and performance. Many Applicant Tracking Systems use AI to check and organize resumes. Depending on the platform, humans select candidates to interview from a suggested shortlist, or AI advances candidates.
Scoring resumes this way can speed up the process, but it’s considered high risk to leave decision-making entirely in the hands of AI. The decisions could be based on biased data, and it can be hard to understand the algorithm’s choices. Employers are equally as responsible as AI vendors if discrimination occurs, which is why giving AI this responsibility is high risk.