When an email gets marked as spam, it is put into the “Junk” folder. You can see this folder if you log into the webmail client here: https://email.gaslightmedia.com
An email message that has been sent into your Spam folder can be dragged into your “Inbox”. If you want to stop this email from going to spam, forward the email to support@gaslightmedia.com with “whitelist” somewhere in the subject.