Door-to-door service means the auto transporter will pick up & deliver your vehicle as close as possible at the driver’s discretion. In a lot of cases because of the size and length of the semi-tractor & trailer or the length of smaller trucks and trailers, this may be impossible due to the low clearance of bridges, narrow streets, tight corners, low-hanging tree limbs, or power lines. In some cities or subdivisions, it is illegal to bring large trucks into certain areas & the carrier can be fined not to mention it can cause damage to the vehicles on the trailer or vehicles on the street. In this case, the carrier will determine an alternate location that’s legal & safe to load or unload.