In some instances in our 1st Edition Tempo, the small snap-fit spacers fitting around the mounting points for the handle and strap can pop out during installation on to the Unimount. If this happens, take the two spacer pieces and re-fit them over the hole. They will snap back into place. If they have fallen off and you cannot find them, get in touch with us and we can arrange replacement parts.
A punctured tub or lid is luckily quite rare and if you suspect your box is punctured, get in touch so we can verify and help replace the part for you.