When your tracking number is first generated but not yet in transit it will report no status. Occasionally packages miss scans or are delayed in pickup due to conditions out of our control (Mother Nature, COVID, Large Shipping demand). The majority of shipments are fulfilled by Amazon who primarily ships via USPS, UPS Ground and Amazon. International orders are shipped from our headquarters in Portland, Oregon. And we are launching local Canadian fulfillment very soon to extend our free shipping to our friends north of us!Typical ship time is 2-5 business days within the 48 US States. *NOTE: Due to COVID we have seen delays of 5+ days on top of the above estimates, if it is imperative you receive your order by a specific date we need to know and you may need to pay to upgrade the shipping.Any questions, please reach out to us here: https://contact.maxbp.com/