Frontera Furniture make every effort to help you make an informed purchase decision by providing you with complete product information (including dimensions and lead times) before you place your order. They highly recommend you request free wood/stain samples and fabric/leather swatches to help you make an informed decision. However, if you decide you would like to return an item for any reason you may do so by contacting their Customer Service department within seven (7) days of the delivery of your order as indicated on the shipping company’s proof of delivery. Items returned must be in new, unused condition with all original packaging. At that time you will be given a Return Authorization Number (RAN). Please note that we are unable to accept returns without a RAN. Products may be returned (with approval) within seven (7) days of delivery as indicated by the tracking number. Returns and/or exchanges unrelated to damage, warranty issues, or an error by Frontera.com are subject to a 20% restocking fee in addition to the return shipping cost. Additional discounts may not be applied to exchanged products.