Return Policy:
We are committed to ensuring your satisfaction with every purchase. As such, we offer a comprehensive 7-day return policy, giving you a window of 7 days from the date of receiving your item to initiate a return request. (Terms and conditions apply.)
To qualify for a return, your item must be in the exact condition in which you received it—unworn, unused, with all attached tags, and packaged in its original box. Furthermore, please retain your receipt or proof of purchase, as it will be required for processing your return.
Should you wish to initiate a return, kindly reach out to us at info@leclercbaby.me. Once your return request is approved, we will promptly provide you with a return shipping label and comprehensive instructions outlining the procedure and designated return location. Please note that items dispatched for return without prior request will regrettably not be accepted.
Should you have any inquiries pertaining to the return process, please do not hesitate to contact us at info@leclercbaby.me.
(Terms and conditions apply.)
Payment Information:
For transactions completed via standard credit card or cash on delivery (COD), there will be a 5% processing fee applied to the total purchase amount, in addition to the relevant shipping charges.
In the event of a tabby payment, requesting a refund will incur a 12% processing fee based on the total amount of your purchase, alongside the applicable shipping charges.
Your understanding and adherence to these policies are greatly appreciated, and we are here to address any queries or concerns you may have.