Please ensure the following criteria are met before placing an order to secure a successful delivery. Your Instagram account is set to public. You have typed in the correct Instagram username. You have not changed your Instagram username before the order’s completion. The account or post, still exists and has not been deleted. The video follows Instagram’s guidelines and has not been restricted or removed. Allow 24 hours for completion of order delivery. If you have experienced an issue with the delivery of your order, please contact our support team for assistance at contact@buyinstapack.com