We've updated our points system. Your points balance has been adjusted, but don't worry, you haven't lost any points. Now, you earn points twice as fast with a 10% return instead of 5% and earn rewards more easily with your equivalent new balance. If you previously redeemed points and received a reward gift card but haven't used it yet, search for "Reward Redeemed" in your email inbox. If you can't find it, reach out to our support team, and we'll check to see if you have any unused rewards.