Usually, the courier will attempt to deliver again the following day. In the case that your package goes into holding, you will receive advice at the email account you registered with. The email will explain why delivery failed and how to release the package. Contact us in a timely manner. We will then provide the courier with new delivery instructions. If our customer service team receives no release request within five working days, the shipment will be automatically returned to our warehouses and a refund will be made.