Before the order is completed, the total amount of the order is shown so that every customer can check whether the price is correct. Completing an order represents a declaration of intent to purchase and bookings that are time-bound can no longer be canceled or refunded. If a discount has not been applied to your completed order, you can apply it again on your next order. Unfortunately, we cannot offer any changes or subsequent deductions for your current order. If a discount code is entered in the shopping cart, a message will always appear as to whether it has been successfully applied or not: "Voucher XXX does not exist" Coupon code applied successfully Attention: Canceling a timed ticket does not include a refund of the purchase price. Refunds are not possible for timed tickets and you agreed to this notice at checkout. Terms and Conditions §5.2 Cancellation policy for services  Non-existence of the right of cancellation for scheduled bookings. If these are contracts for the provision of services in connection with leisure activities and a specific date or period is always provided for the provision, the right of withdrawal does not apply.