If clients could see all the stuff that crosses our desks, they'd start to understand why we can't do this. When you write to ask us if we can skip the reading or consultation just this once, you can rest assured there are 20 more emails in our inboxes from other people asking the same thing. Meanwhile, we have customers and clients who have booked a reading or consultation who are waiting more or less patiently for us to send it to them.We always have inboxes full of folks wanting free advice and free altar work. Many of us do provide pro bono consultations and pro bono altar work via some venue or another when we're able to, but in order to be able to do that, we have to make sure we've taken care of our business expenses first.Many times, I have just brushed aside this requirement and basically gone on to do a free consultation with someone who was considering having work done. It has bitten me in the rear end just about every time and been a colossal time suck - one that the potential client in question often doesn't even appreciate as such, because many people do not value what they can get for free and will not value your time if you give it to them.So please understand that I cannot assess a complex situation without a consultation. And I can just about guarantee that the situation is more complex than you think, esp. if it involves more people than just you.