Nowadays, marketing is all about being customer-centric in approach, and to study customers, we need to conduct the usability test of our products. The usability testing is of two types: moderated and unmoderated. To get an accurate and trusted result, the most trusted method is the moderated testing method, in which a person is there to facilitate the test and work as a moderator. The test conductor directly works with the participants and also guides them through if they face any issues during the procedure. In the end, the study moderator gives the results and highlights the points where the user faces difficulty.