Unfortunately, we don’t do flooring repairs. Whilst our fitting partners can repair some subfloor issues, and we can also rectify any fitting issues under our 10-year fitting guarantee, we can’t help with aesthetic flooring repairs.Our carpet care guide can help you rectify most household stains. For major damage like scorch marks or rips in your carpet, you might want to check your home insurance policy to see if these repairs are covered under accidental damage, or read our guide on how to repair your carpet, for more information.