Usually, all fees for Spacemail and related service(s) are non-refundable. However, Spaceship may grant refunds for email hosting, at its discretion, in two instances:
For Starter, Pro, and Advanced package fees if you, the account holder, are a first-time purchaser and cancel within 30 days of purchase.
Renewals of Spacemail may be refundable if you, the account holder, cancel within 5 days of renewal.
You are welcome to check our refund policy for further information.