Yes, you can share your screen with an advisor in 2 ways:
In some cases, you can select Share your screen in the Help and contact menu. You then have to accept a request to
share your screen. You can stop sharing your screen at any time.
Otherwise, an advisor can email you an access code or link allowing them to connect to and see your screen. Members must give their permission every
time an advisor needs to connect to their screen.
Go to the technical support portal