Firstly Once an item of merchandise is delivered to you, you can return that item within 7 days of deliveryWhen you want to return of a product please check the Return Policy and follow the instructions from the page of return policySTEPS1. To initiate a return, please send an email to us ( nesavashop@gmail.com ) with REFUND title and the title of the website's name2.For evidence, you could take a detailed picture of the original package without unpacking and damaging the product, moreover, a screenshot of the product when was purchased and send an invoice of purchase to us.