Return and Refund Policy   Refund Policy for Brand New and Unused Items: Our refund policy lasts for 30 days. Unfortunately, if 30 days have passed since your purchase, we cannot offer a refund.   To be eligible for a return, your product must be unused, in the same condition as received, and in its original packaging. A technician will inspect the product before processing the refund. You are responsible for covering the cost of returning the product.   Restocking Fee: A 15% restocking fee applies to all change of mind or returns/refunds. The value depreciation of the product returned will be taken into account if there is a missing accessory.   The refund amount will also be reduced by the original shipping cost incurred by AE SPORTS AUSTRALIA for the initial shipment, and the “buy now pay later” transaction fee (6.5%) if the customer paid through “buy now pay later” finance service such as Afterpay, and the eftpos transaction fee (1.2%) if the payment is paid by a credit card.   Refund Process: Once your return is received and inspected, we will send you a notification or tell you on the spot. You will be informed of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment (excluding cash) within 7 business days.   Used Products: AE SPORTS AUSTRALIA cannot issue refunds for any products that have been used.