POSSIBLE REASONS YOU HAVEN’T RECEIVED YOUR ORDER: 1.AOL EMAIL SERVICE is NOT reliable. If you used an AOL.com email to submit your order, you may not receive your order, or any emails from us including your order confirmation email, and/or any replies/responses to your incoming emails.
2. EMAIL MANAGEMENT SERVICES (like BOXBE). Order deliveries are automated, if you use email management services like BOXBE, you may not receive your order.
3. SPELLING EMAIL ADDRESS ERROR. If you misspell your email address on your order submission; you will not receive your order, or your order confirmation email.
4. SPAM FILTERS- Because we send a large quantitiy of emails per day, some email services may have flagged our emails as spam.
If you have not received your order within 1 week, it’s safe to say there may be an issue trying to delivery your order. Please contact us.