We are so sorry to hear you are not happy with your wristbands, rest assured we will do all we can to rectify this for you. Please contact us as soon as possible, you can reach us by; ► Calling us: 08 8363 4850 ► Emailing us: sales@thewristbandco.com.au ►  Chatting to us LIVE during business hours Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your wristbands must be unused and in the same condition that you received them. Custom printed wristbands are exempt from being returned.