Brusters ensures that everything is fresh and of the highest quality at every step of the process. This means all toppings are sustainably sourced, all fruit is fresh, produce is delivered regularly, and most importantly - they own their own dairy. This means they not only cut costs on the milk and cream that they bring in but they can guarantee freshness and quality from cow to cone. All Bruster's ice cream is created in small artisan batches made the traditional way. And, it is done so in store. Meaning every time you go to Bruster's for a scoop of ice cream it is rich, creamy, fresh, and totally delicious. It takes a lot of love and devotion to go the extra mile and be so involved in every step of the process. But, that's what Bruce Reed envisioned for his company so that's what happens. The quality and attention to detail that made his first store so successful is what has, and will continue to, drive his franchise forward.