Yes, you are correct. We provide a 100 percent money-back guarantee on all logo design contests, with the exception of those that have reached the final round and those who have received the guaranteed designer reward choices. Our customer support staff may assist you with rewriting your design brief, selecting a winning design, or reopening your design project(s) to ensure that you walk away with a fantastic design. Contact us now to learn more. Keep in mind that after we have reimbursed your contest, you will no longer be legally permitted to utilize any of the designs that were submitted to your contest.