After an online purchase the shoppers should get a confirmation page that reviews their entire order The confirmation page should comprise the costs of the order customer information product information and the confirmation numberbrbrIt is suggested to keep hard copysoft copy of the Web Page which describes the details of items ordered along with the page reflecting the company name postal address phone number legal terms and return policy Store such records with you for a minimum a period which covers returnwarranty policybrbrGenerally the shoppers are emailed with a confirmation message by the merchants It is necessary to save or print such message including any other email correspondence with the company