Since most users have a single admin account, we will have to activate the hidden admin account to create a new account. You will need to boot the computer into Recovery mode using a bootable USB. You can easily make it using another PC. Follow these steps to find the hidden profile: Once in Recovery, Go to Troubleshoot > Advanced > Command Prompt Type in the following command: net user administrator /active: yes You should get a message Command Completed Successfully. Reboot your computer now.