iRemedy Supply makes it a goal to never leave a customer dissatisfied. They work hard to make sure that every order is correct and sent out in a timely manner. Returns are accepted within 30 days from the time the order is placed as long as the products are returned in the same re-sellable condition deemed by iRemedy Supply. In the unlikely event that you are not completely satisfied with the products you purchased from iRemedy Supply, please return it for a refund of the purchase price less a 25% restocking fee, shipping & handling. All of the products must be returned before a refund may be issued. Returns on merchandise after 30 days are subject to refusal. After the returned products have been received, please allow 5-10 business days for your account to be credited.