Luther's cancellation policy varies based on the product category of your purchase. Detailed below are our policies related to cancellations of orders prior to taking a delivery. Furniture and Bedding: As long as the merchandise has not been shipped from the manufacturer at the time of your cancellation, the customer will not be subject to any fees or costs. Merchandise that has been received in your local delivery warehouse is subject to a 15% restocking fee. Proper documentation confirming that merchandise has been received in our warehouse before your cancellation date is available upon request.  Major Household Appliances: As long as the merchandise has not been shipped from the manufacturer at the time of your cancellation, the customer will not be subject to any fees or costs. Merchandise that has been received in your local delivery warehouse is subject to a 15% restocking fee. Proper documentation confirming that merchandise has been received in our warehouse before your cancellation date is available upon request.  TVs 40" and larger: As long as the merchandise has not been shipped from the manufacturer at the time of your cancellation, the customer will not be subject to any fees or costs. Merchandise that has been received in your local delivery warehouse is subject to a 15% restocking fee. Proper documentation confirming that merchandise has been received in our warehouse before the cancellation date is available upon request.  Computers and any other items shipped by parcel service, i.e., UPS, USPS, or FedEx, can only be canceled for a full refund provided that the customer refuses and does not sign for the delivery. The customer must simply refuse the parcel from UPS, USPS, or FedEx. The customer will be held responsible for all shipping costs both to the customer and back to the factory related to the shipment. Proper documentation confirming all shipping charges is available upon request.