Cortex is your one-stop source for DR event updates — starting from the initial alert that will reach the buildings’ engineering teams to alert them that a DR event is approaching.
Whenever your utility company or grid operator anticipates the need to reduce energy usage, they will notify our Cortex DR team. Our team will then reach out to you directly by SMS, email, push notification, and in-app notifications so that you are always in the know.
If our platform shows that no one in the building has opened the notifications or acknowledged the pre-event alerts, our Customer Success team will reach out to your team directly to confirm that they are prepared for the event and offer support to help them stay aligned with their goals.