Basil Bangs warrants all Bases for a period of one (1) year from the original date of purchase.
While all of our products are designed to be suitable for exterior conditions, different materials are affected differently in outdoor physical elements.
The base plates are made from a mild steel, and are treated with levels of pre-protection that assist with guarding against corrosion, before being powder coated to make the surface further resistant to exterior conditions.
Any ‘wear and tear’ and / or rough treatment of powder coated accessories and furniture can result in chipping of the coated surface, and because the bases are a mild steel they can then be prone to rust /corrosion.
We know it’s tempting, but please refrain from rolling the 25kg White ‘Basil Base’ on its edge. This may damage the coatings and lead to corrosion. Instead, carefully lift and re-position the base in the desired location.
Items placed in coastal areas require more regular maintenance. Exposure to sea air and chlorinated environments may accelerate deterioration to a product’s finish, so we recommend regular cleaning of your umbrella and bases to maintain appearance and guard against wear and tear.
Basil Bangs can recommend specific bases and anchoring systems for specific umbrella types. These are recommendations only, as each environment is different and may require different base options.
Rust Disclaimer
Rust is a natural part of the ageing process of all steel or iron based materials. It is not considered a defect and is not covered under warranty. Steel bases are designed to require minimum maintenance and should be kept clean and well maintained to prevent damage/chipping.