If you become ill while traveling, be sure to call BTA Insurance so that we can refer you to the nearest partner hospital. If it was not our partner that provide assistance, please provide us with medical documents certified by the stamp and signature of the doctor who served you and stating the exact diagnosis. In addition, send us invoices for medical care and medication purchase receipts. Your claim can be registered easily in the e-office of BTA, where you can upload the necessary documents. If you do not have the opportunity to register a claim with BTA e-office, send a completed application and the abovementioned documents to kahjud@bta.ee. If you register a claim in the e-office, filling out an application is not necessary.