Depending on your rental agreement (and equipment availability), we can either process an exchange or set up a "Repair and Return." An "R&R" or "Repair and Return" requires you to ship the equipment to our facility for service. We then expedite the repair/calibration and return the equipment via overnight service. The turnaround time is typically 24 hours for the repairs/calibrations we can perform in house, but can take longer if we have to send the equipment to the OEM for additional repairs.