There are several reasons why employee communication apps are better than traditional email. First off, research has shown that 60.8% of employees ignore emails at work. That explains why you're only getting responses half of the time!
The truth is, email volume can quickly become overwhelming. In fact, 1 out of 2 employees say fewer emails would increase their happiness levels. That alone makes a strong case for avoiding emails altogether (unless you enjoy sending messages into digital black holes).
Team communication apps are better than email because they can inject some fun back into your internal communications. Many of the communication tools reviewed in this article are part of larger employee engagement software platforms focused on improving the employee experience. Features such as tagging, liking, and responding with emojis makes communication feel less like work, and more like engaging over social media.
The nature of app-based communication is also faster and more efficient, thanks to alerts, push notifications, and group chat features. Chances are you’ll get a faster response from a colleague in a direct chat rather than sending a formal email. Furthermore, research has shown that most people do check mobile alerts in real-time, whereas 30% of employees don’t check their work email after hours.
At the end of the day, any tools to help improve your employee satisfaction and engagement will also improve your retention and reduce employee turnover. That alone is another solid reason to move away from email.