If you placed your order without signing in to your Customer Account, we are unable to retroactively add orders made as a Guest to a Customer Account. Only orders made while signed in to existing accounts will appear in customer accounts. We are also unable to consolidate orders between two accounts into one account. The best way to have access to all of your orders and find your order status is by only using one Customer Account and by making sure you are signed in to your Customer Account before submitting your order.