We understand that plants can be a big commitment, and finding the right one for your space can be a challenge. We want our customers to feel secure with their large plant purchases, which is why we offer a 50% purchase credit buy back policy for plants purchased at a minimum of $100 retail value. This policy applies to both commercial and personal hoime installations, as well as in-store purchases. Sale and discounted items do not apply. Plants must be in good living condition and will be accepted at the discretion of The Stem Shop based on return condition.