No Obligation 30-Day ReturnsOur policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return(items without any quality problems), your items must be unused and in the same condition that you received it. It must also be in the original packaging.As for the items with quality problems,please do us a favor to take a photo of the defects or damages parts and send the photo via email at terrywhois@gmail.com.In this way,we may negotiate with you about the return or refund solutions.Several types of goods are exempt from being returned. 1). The defects or damages caused by yourself;2). Any items you purchase over 30 days;3). Additional non-returnable items: i.e. Gift cards,Discount items for stock clearance at extremely low prices.To complete your return, we require a receipt or proof of purchase.There are certain situations where only partial refunds are granted:1). Any items not in its original condition, is damaged or missing parts for reasons not due to our error;2). Any items that are returned more than 30 days after delivery.RefundsOnce your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at lacerhair003@gmail.com.ExchangesWe only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at lacerhair003@gmail.com and we will process the exchanges for you after we confirm the conditions of your item.GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.ShippingWe will absolutely be responsible for returning you both the shipping cost and items cost if any defects or damages of the items are due to our side. You will be responsible for paying for your own shipping costs for returning your item if the defects or damages are created by yourself. In this case,shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.