Our mental health first aid training is suitable for individuals who have good listening and empathy skills. They need to be willing to learn about mental health issues and the support services in place. So they can guide colleagues towards the right assistance. They will understand that it is not their job to be a counsellor or advise the employee. Plus have the ability to practice self-care and role model looking after their own mental health. It’s also helpful if they’re a good communicator and friendly and approachable but the main criteria is a commitment to helping others.