The customer can request a non-binding offer through our Account Executives or our platform. If the customer agrees to the audit terms, he signs the offer and sends it to the AE or uploads it on the platform. In the case of purchasing existing audit reports: the Quality Team checks if the report covers everything the customer needs. If not, the contract is canceled free of charge. If the report covers everything necessary, the Quality Team asks for authorization from the supplier. After that, the audit report is available for download on the platform. The customer then receives an automated email with the link to the download. For audits that need to be scheduled: The Auditbooker Team contacts the supplier and tries to arrange an audit date. The Quality Team checks with the supplier if the requested products can be audited and creates an audit agenda. An auditor is selected, and their CV is sent to the customer. The audit is then performed and afterward, the auditor writes the audit report. Our Quality Team checks this draft and then sends it to the customer. The customer now has one last chance to ask questions or comment on the report. Afterward, the report is finalized.