We hope that you are fully satisfied with your Baobab Collection products. However, if this is not the case, you can return the item or items by following the procedure below.
You have a period of fourteen days after receipt of your order to return your items to us. They must be in their original packaging, unopened and unused. The transport costs will be borne by you. We will therefore deduct these costs when making the reimbursement.
Please contact our customer service at onlinesales@baobabcollection.com to proceed to your return.
Our customer service will provide you with wrapping instructions for your return. Please note that if this wrapping procedure is not followed and the article is damaged upon arrival, we reserve the right not to reimburse you for the product.
If you took advantage of a promotional offer at the time of purchase, entitling you to a free product, please note that the free item must also be returned. However, an exception applies if the total of your order, minus the returned products, still complies with the original conditions of the offer.