To order a certificate, you need to send a photo or scan of your passport (1, 2 pages + page with registration), if the ID card - a photo or scan on both sides, taxpayer identification code and a statement about your place of residence. Write why you need the certificate and where you will present it (in Ukraine or abroad). If the last name was changed, it is necessary to indicate the previous (maiden) name in Ukrainian. If a certificate is needed for a foreigner, we need his passport (1 page) and full information about his place of birth. These data can be sent to any messenger.
We make a certificate of criminal record with a wet seal, this is the type of certificate required for provision abroad and affixing an apostille stamp. A certificate from Diia will not do. During the entire time of our work, there has never been such a case that the certificate was not received, but in the case of a criminal record or the request of the Ministry of Internal Affairs for an additional check, the certificate can be delayed for 2-3 days at most.