The short answer is, not always. While some insurance policies may offer coverage for Telephone Consumer Protection Act (TCPA) violations, it is not guaranteed, and businesses often find themselves facing substantial out-of-pocket costs. General liability and errors and omissions (E&O) insurance typically do not cover TCPA damages. Even when certain policies appear to offer protection, exclusions may apply, leaving companies vulnerable to massive fines, settlements, and legal costs.
Considering the risks associated with TCPA violations, relying solely on insurance is a dangerous strategy. Companies need to be proactive in preventing these violations in the first place, and that’s where PossibleNOW’s Do Not Call platform comes in.