I was recently involved in a discussion with manufacturers and supply chain partners, and someone raised a question on the impact of emerging and exponential technologies on the workforce. They told us about their client who wants to become a completely lights-out factory with automation only, within a matter of eight months. We had a client that did it over the period of two years and went from 900 staff down to 71. Those staff were supervisors hired only as needed by contract; they let all of the union workers go and got rid of the idea of three shifts. But after a period of time they found that they had to bring some of the more seasoned workers back to the line, because they were missing the body of knowledge required to keep up the level of efficiency. No matter how much process automation or robotics they had put in, they were still having problems in certain areas.