Damage Product Policy We take great care in packaging our baskets and boxes, therefore any damaged shipments or problems with any gift must be reported to us immediately and then a claim would be filed with the carrier that delivered your gift. Be sure to keep all packaging as it will be requested by carrier in order to insure a replacement. We will make every effort to replace any damaged items and ensure your satisfaction.  **** Fresh fruit are purchased & inspected every day for fruit basket orders and are not maintained at our location daily. Any order with fruit damages or concerns should be reported the same day received no acceptations**  We Offer International Shipping to Canada, USA-Nationwide & Same Day Local Palm Beach County Hand Delivery. We also offer Gift Cards.