If you have provided the incorrect information in regards to your mailing or shipping address and your order is still in processing status, please get into contact with contact@ritajewelry.com as soon as possible. Rita Jewelry will not always be able to accommodate to changes when an order has been placed, but we will try our best to get it resolved. If your product has been already shipped, unfortunately Rita Jewelry will not be able to process any updates to the addresses nor cancel the order.