Returns & exchanges: We hope you loved your order but just in case something isn’t perfect you can return or exchange your order via the following two methods:
Via our automated online portal HERE - There is an option to return or exchange
Head to your nearest Offline By MetziahsDirect store. Bring your item/s and order number or email address to our Toms River location by choosing a time slot HERE. (You do not need a reciept)
NOTE: Your orders must be within the return timeframe - so click HERE to verify your item is returnable. We will verify once you arrive - so please spare us from a potentially awkward situation!