While there are many variations of IT software, they should at least have a few things in common.
Deployment Options
The best IT software will allow organizations to choose whether they deploy it on-premises or via the cloud. Cloud-based software makes businesses more agile and better enables remote work because employees can access the information from anywhere, but some companies may have regulatory requirements that would force them to deploy software on-premises.
Automated Backups & Version Control
Data backups are crucial for organizations to avoid the loss of valuable data during a natural disaster or cyber attack. IT software should include regular, automated backups, so companies don’t have to remember to backup their data. Additionally, version control allows users to revert to an earlier version of a file in the event that it gets changed accidentally.
Customization
Not all companies will have the same requirements for their IT software, so there should be customization options available. Whether that’s the types of features included, the number of licenses, or the way the dashboard looks, customization makes it easier for organizations to get what they need from the software.
Integrations
IT software should integrate with many other tools in an organization’s ecosystem in order to pull necessary data and be able to automate processes. Native integrations are the best option, but API connections will work as well as long as the business has someone to set them up correctly.