Our policy is to patch holes that we create as a result of removing shelves and rods that may already be in your closet. We will spackle the areas we disturb, and if you provide touch up paint, we will touch those areas up. Please note, however, that by no means do we consider this to be a paint job. Most customers recognize and accept that their clothes, once put away in the closet, will cover most of the disturbed areas, and find our solution to be satisfactory. However, those customers who want a truly “finished look” will engage a painter to remove the rods and shelves and prepare and completely paint the walls prior to the arrival of our installation crew. Our policy as stated above applies to walls constructed of drywall. If your walls are plaster, we will have to discuss the situation with you in greater detail. As older plaster, when disturbed, tends to crumble and nobody wants a nasty surprise on installation day.