Only a parent account can unlock the child's account following the steps below. If child's account is blocked because he/she has surpassed weekly spending limit, Click 'See All' in monitoring menu on homepage Select the child to set parental controls for Click 'Parental Controls' Set a higher limit for 'Lock expenditure after exceeding weekly limit' If child's account is blocked because it was previously initiaited by the parent, Click 'See All' in monitoring menu on homepage Select the child to set parental controls for Click 'Parental Controls' Turning off 'Temporarily lock child's transactions'