If you’re having issues with your game or voice server, there are a few things you should do:
1) Check Our social media pages, Facebook and Twitter, we always post about server issues here
2) If you’re using TcAdmin, login to your control panel as we may also post an announcement here that will be shown to you upon login about any open issues.
3) Visit our announcement page.
4) Visit our up-time page to see if any servers are currently down
5) If nothing has been reported, please check our helpdesk in case the issue can be solved by a tutorial here.
6) Submit a ticket here, explaining the issue in detail and we will be happy to help. We operate 10am to 10pm EST, year round!