Insults are not a crime--even horrible, heinous insults. The law does not mandate civility or respect. If you were threatened with violence due to your sexual and gender identity, that would be a hate crime, since a threat of violance is a crime (often called, in many states, "making a terrroristic threat") and the fact that it is motivated by discrimination makes it hate crime...but just being insulted or having slurs shouted at you is not criminal, and so not a hate crime.