Absolutely! IT service management is the process through which IT teams oversee the end-to-end delivery of IT services to their clients. It is predicted that the global cloud ITSM market would exceed $12 billion by 2025. Certified ITSM professionals are in high demand today and will be in the future. Industries like Aerospace, Healthcare, Entertainment, Technology, Retail, Banking, and Finance are looking for ITSM professionals who can drive better production, optimize costs, and deliver higher customer satisfaction.  According to industry leaders, ITSM is more crucial than ever.