We’re sorry you’re not 100% satisfied with your product. If you are not totally satisfied with an item that you purchased, you may return it within 30 days of purchase for a full refund of the product price.This refund does not include the cost of shipping. All refunds will be made on the original form of payment. Product must be in new, unused, unaltered condition, with labels and tags attached. Please contact ASK ECHO customer service email at support@askechogolf.com for further instructions.