Returns: Since we are making these lenses specially for you, we are unable to sell them to someone else if you change your mind. If you decide you want a different option or coating, we have to remake the entire pair of lenses from scratch. Therefore we are unable to accept returns. If the lenses match the prescription and specs we received from you and they are made correctly, you should love them. If we make a mistake, or there is something you are unhappy about, we will do our best to make it right.Re-makes: If we did anything incorrectly, we will happily re-make your lenses to the specs you provided us. You have 30 days from the day you receive your new lenses to notify us if anything is wrong. If it was our mistake, we will happily pay for shipping back to our lab and re-make your lenses free of charge.