We do not refund orders because of a change of mind. We recommend that you confirm appropriate sizing for rings prior to placing your online order. If you are having difficulties, please contact Customer Care at info@harknessjewellery.com so we can assist you.However, if you wish to exchange a product or return a product for store credit, please contact Customer Care at info@harknessjewellery.com. We will accept returns of all new, unused jewellery within 7 days of delivery confirmation date with original packaging in perfect condition. Please note that all returns and exchanges are subject to a quality control process before being accepted. Merchandise that has been worn, used, or altered in any way will not be accepted for store credit or exchange. Once your return has been processed, your harknessjewellery.com credit will be sent via email. Customer is responsible for shipping costs associated with any such returns, and we recommend that you insure any shipments for up to the value of the returned item.If you have exchanged the purchased product for another product of a higher price, the difference will be charged to you. We will not exchange a product for items of lesser value. Recipients of gifts are entitled to an exchange of equal or greater value only. If the purchase is returned for an exchange, you will not be charged for the shipping cost of the second shipment.