a. Our tailor-made solutions are carefully curated by considering the diverse range of SMEs in India and the unique set of challenges that accompany them.
b. Our SME portfolio is backed by a strong, integrated, ever-dependable, dynamic, and self-reliant network to improve data experience.
c. It is supported by a range of digital transformation solutions and partnerships, that will help SMEs with digitalisation, collaboration, security, networking, customer engagement and workforce management
d. We have helped multiple businesses go online to engage and serve customers and in new geographies. From bakers to event management companies, we have a wide range of business owners that take their business online with our diverse solution like ViTM Website Builder.
e. SME customers, especially in the education, health, and retail sectors, are adopting cloud-based communication solutions.
For example, our CTS Lead Management and CTS Auto Receptionist solutions ensure 24x7 customer contactability and business continuity.
f. We also ensure remote working and workforce productivity through Mobility and Collaboration solutions.
ViTM Business Plus, our industry-leading mobility plans come with a host of value-added services like location tracking, mobile security, entertainment and more – to enable the remote workforce during the pandemic. These bundles also come with data pooling thereby enabling employees of SMBs to share data quota and helps manage mobility expenses optimally.
g. We have increased our outreach to MSMEs through our partnerships with CII –TechSaksham. These engagements are 100% digital and the focus is to offer advice while increasing the awareness of positive impact of adoption of Digital products & services.
h. We continue to serve our SME customers using Digital tools such as Vi App, Vi Business Mobility and Vi Business Wireline for a contactless experience for all their needs