A big part of the usefulness of JIRA is everything it can integrate with. It integrates with Jenkins to add software build and deployment data to tickets for a better IT experience. It also integrates with Slack channels so that the whole software team can communicate about projects. If you use it with Github, you can link code changes with tasks. With Zendesk, integrating JIRA helps ensure a seamless workflow between support tickets, issues, and their resolution. Design teams will find the integrations with AdobeXD, Invision, Balsamiq, or Figma useful for attaching prototypes and designs to projects. JIRA also integrates with Gliffy, Draw.io, and Lucidchart so that users can collaborate on drawings and diagrams. For business teams, JIRA provides integrations with Microsoft Teams, Google Sheets, Gmail, Microsoft Excel, and Microsoft Outlook.