We understand that jewellery is incredibly sentimental, and we always encourage having these incorporated into a new bespoke piece. If you have heirloom pieces or old gold that you would like to recycle and incorporate into the new bespoke piece, we ask that you bring this to your design consultation so that our jeweller can assess and weigh the gold, then credit this towards your new piece. Due to the complexity of the gold refining process, it is more financially viable to take a gold credit to offset the cost against the new design rather than using the existing gold.
If you don't live locally in Toowoomba, we recommend posting the piece or pieces to our showroom ahead of your virtual design consultation. If you would like to arrange this, please contact our team.