Yes. Many people do prefer to get their own treatment, for example from their own trusted physiotherapist or chiropractor.  However, you would have to pay for the treatment upfront yourself, keep your receipts and we can then ask for an interim payment to reimburse you. Sometimes there’s a delay in obtaining this from the Defendant Insurers whilst they are making their enquiries into liability.
If you have your own Private Health Insurance, you can access treatment through them if you prefer. Most Private Health Insurance contracts state that you need to notify them, so they can make a claim on your behalf for the treatment, paid for by the responsible party. So make sure you notify your Private Health Insurer about this, and provide us with the name and policy number of your Insurer. We’ll then get in touch with them to ask them for details of the costs of your treatment.