If for any reason you are not completely satisfied with your purchase, we will gladly issue a refund (if applicable) or store credit (less shipping and handling costs). To be eligible for an exchange, credit or refund, merchandise must be returned with tags and original packaging in unused condition and sanitary liner intact and accompanied by a copy of the original invoice. Any item that is damaged or soiled cannot be returned. FINAL SALES - All items marked as Clearance/Final Sale cannot be returned. Costumes are not eligible for refunds. Costumes returned within 30 days of delivery date are accepted for exchange or store credit only. Please be advised that once returns are received back in our possession, it can take up to three weeks for processing. For Your Convenience: Download Return Authorization Form