The peer ID status of the device in the ByteLixir dashboard is “Offline”:
The IP address was recently disabled. Check if the app is running and the power saving mode is disabled for the ByteLixir app. The issue is common for Android-based mobile gadgets.
The peer ID status “Disconnected”:
The internet service provider / country / region may not support the ByteLixir platform or there may be difficulties connecting the app. Restart the program. Contact client support to check the case in detail according to debugging information from the application.