Items shipped via Singpost Normal Mail regularly takes 3-5 working days. Delays may be experienced during public holidays and/ or peak season (such as Chinese New Year or Christmas)
However, from our experience, customers may encounter delays of up to 1 month should Singpost misplace/ mis-sort the item or damage the packaging
Please do check your mailbox for any collection slips should you not receive the item after 5 working days. Some items may be too bulky for the mailbox and a collection slip will be placed in your mailbox instead. These items will need to be personally collected at the stated Singpost office by the cutoff date (this can be found on the collection slip)
Item(s) not collected by the stated date will be returned to sender
We will inform if we receive any returned mail