e-Services are online email message forms that let you make secure inquiries about your JCPenney account. You need to provide some personal information to log in to ensure that your account is protected from unauthorized access. You can currently take advantage of the following online functionality: Notify us of a payment you recently sent or will be sending. Request an additional card. Request a statement. View purchase details. Make a payment. Request a credit line increase. Update your personal account information. Download your account activity. Record your privacy preference.