At this time we are not accepting returns, but we are accepting feedback. We welcome all of your thoughts, feelings, and plant pics at Support@flourishplant.com.  If you receive a broken or cracked product of vessel, please let us know within 5 days of your delivery day by sending a photo of the product upon opening (in its original packaging) to Support@flourishplant.com! We will replace any products that arrive broken immediately. Our sincerest apologies for any inconvenience it causes you, shipping fragile products can be tricky!