The sole method for submitting non-emergency maintenance requests remains logging in to the online portal.
While resorting to phone calls or emails may seem like a workaround to this requirement, it introduces heightened risks of errors and delays. Moreover, overlooking maintenance requests could result in significant property damage or disruptions.
Submitting non-emergency requests via the online portal also brings a range of benefits to owners and residents, including email and mobile tracking of work order status updates.