Vineyard Vines customer service can be reached a number of ways. The email address is TieGuys@vineyardvines.com. The physical address is Vineyard Vines. ATTN: CUSTOMER CARE 181 Harbor Drive, Stamford, CT 06902. Questions can also be sent via this form. US customers can call customer service at 1-800-892-4982, Monday through Friday, 8 am to 9 pm and weekends from 9 am to 6 pm (EST). International customers can call 1-203-391-9398.