When it comes to your cargo, we believe in having solid controls in place. So we invested in a robust shipment management system to effectively regulate our internal tracking. We know exactly where your packages are from the time they’re delivered to our Florida warehouse until you collect them from our Roatan office. Your packages are individually labeled and logged into our system as they’re received, and connected to your Tropic Consolidators account via your unique mailbox ID on the delivery address. From these logs, we create the shipment manifest, scanning packages as they’re loaded onto the container for shipment. All items are scanned again when they’re received in Roatan. This ensures every package is always accounted for. You can request to receive email notifications when your packages are received and logged into our system.