The FDA will continue to conduct compliance check inspections of tobacco product retailers in order to evaluate whether or not a store is in compliance with federal rules and regulations. Tobacco product purchasers (supervised by FDA-commissioned investigators) try to purchase tobacco items during undercover buy inspections. If a retailer fails to comply with federal laws, the FDA can issue an administrative complaint against the company and take action such as requiring the retailer to pay a civil penalty or close its doors. In addition to these enforcement actions, the FDA also works with retailers through various programs designed to help them understand their legal obligations and provide information on how to ensure compliance with tobacco product labeling requirements. For example, the FDA's Tobacco Retailer Training Program provides free training sessions that teach retailers how to comply with the law. The program has trained more than 19,000 employees from 4,400 stores so far. Retailers who believe they have a reasonable basis for an objection to any requirement of the Act may request an informal review of their claim by the FDA. If the objection is not resolved at this stage, then it can be raised before an Administrative Law Judge. Any decision made by the ALJ would be subject to appeal to either the Deputy Commissioner or the Commissioner herself. The FDA also conducts research studies to better understand the effects of smoking and smokeless tobacco products on health. The results of these studies are used to guide future policy decisions about tobacco products.