Although our packing team take care to ensure every order is packed correctly, on a rare occasion a packing error may be made, please accept our sincerest apologies! If your order is missing a product or you have been sent the wrong product, please reach out to our customer support team within 10 days of receiving your order at hello@wildmintcosmetics.com. Please provide us with your order number and a picture of the products you have received. We will then fix this for you ASAP!