If you have ordered a PRE-ORDER item, payment on this order will be processed at the time of purchase and an estimated dispatch date will be listed on the product page. If you do have additional products included in the order with your pre-order item, the full order will be shipped together when your pre-ordered item is ready to be shipped. You will then receive a shipping confirmation email to let you know that your entire order has been dispatched. If you are yet to make your pre-order, we kindly ask that you order additional items separately so we can get them out to you straight away. Please see our full terms and conditions for further details. - https://www.hideaway.online/pages/terms-and-conditions