Business events are prioritized over metric events and observability data to deliver lossless precision. It’s an important distinction; many business use cases won’t tolerate sampling or other resource-conservation approaches common to operational monitoring. Inventory counts, revenue reports, and service activation flows are just a few examples that demand precision. Business events capture business data from anywhere; they can come from OneAgent, from real-user monitoring (RUM) sessions, from log files, or from external tools and data sources.