To book online please join our Access Scheme in advance. You can find the information you need on the ATG Tickets website. When you visit the seat map you will find the available accessible seats for each performance and essential companion tickets where applicable. We also have a helpful guide to booking accessible seats online.
To book accessible seats by phone please call the ATG Tickets Accessibility line on 033 009 5399. The ATG Tickets Team are available from 9am to 8pm Monday to Sunday; Bank holidays may vary.
You can also book by phone on 0800 912 6971 or in person at the Box Office at the Phoenix Theatre located on Phoenix Street, just inside the Phoenix Theatre Main Entrance, on the left-hand side of the foyer.
Please note we ask for proof of eligibility for free Essential Companion tickets and this scheme is managed by Nimbus Disability on our behalf. Full details of the scheme and how to register are available on the ATG Tickets Website.
You can also contact ATG's Access Team here.