It’s OK if you don’t have a UK address at the moment, but you’ll need to tell us your previous UK address when you sign up.
Please be aware that we use emails wherever possible and don’t send our customers letters unless we really have to (e.g. your old provider demands a physical copy of your signature on one of our letters).
After you’ve signed up, you can request that we update your address by calling us on 020 3457 8444, and we can amend this using a bank statement or utility bill. It must be from the country that you now reside in and must be dated within the last three months. Please note: we won’t be able to register you with an overseas address until you’ve left the UK.