Notice accounts
You have a 14 day cooling off period on your notice account from when the account is opened, but after this, you'll need to wait until the notice period has been served.
Fixed term bonds
You don’t have a cooling off period with fixed term bonds - once you've opened a fixed term deposit account, you are unable to withdraw funds until the term has expired.
Fixed term bond ISAs
If your fixed term bond is an ISA, you are able to withdraw your funds early, but there will be an early exit charge to pay, depending on the product you’ve chosen. Please contact us for more information.
You can contact the savings team by logging in and sending a secure message, or getting in touch by phone on 0345 266 6611.
Our team are available Monday to Friday, 9.00am - 5.00pm, excluding public holidays.
You’ll also find details of early exit charges in the Key Product Information document provided when you open your account.