To start using Kaspersky Premium Support (extended technical support), activate your contract via Kaspersky CompanyAccount:
Sign in to your account on Kaspersky CompanyAccount.
Click New request.
Select the Question about CompanyAccount / Premium Support (MSA) activation category.
Fill out the request form.
In the Subject: field, type “Contract activation”.
In the Description field, specify the Order number and a list of contact persons who will use the MSA. The contact list should include the employees’ full names, email addresses, and phone numbers.
If you cannot find the Order number, please specify it in the Description field.
Click Send request.
Once the request is processed, your contract will be activated. The issued MSA certificate will be sent to your email.