If you realize that you forgot to add a free product to your order, we encourage you to reach out to us directly. However, please note that due to logistic reasons, we are unable to add products to orders that have already been shipped. Our fulfillment process is typically automatic and immediate, which makes it challenging to make changes once the package is on its way.
But don't worry! If you place another order in the future, we would be more than happy to include the free product you missed out on. Alternatively, as a valued customer, you have the option to pay the flat shipping rate for us to send the free product to you separately. We want to make sure you receive what you deserve, and we're here to explore the best solution for you.