In any case, if you want to return your purchased items from Lazada, just simply follow these steps below:
Go to your account and find the My Orders section. Select the products you would like to return.
Find the Return button near your selected product and click on it to proceed. (If you cannot proceed, it means that your items are not within the return validity period.)
The return validity period for different cases:
7 or 15 days when you want to return items to the seller
15 days with LazMall
7 or 14 days with the easy return option.
For more information check it here!