For Couriered Products: For regular pin codes, they do provide return pickups, provided you have raised the return request within 10 days of receiving the package.
For any return request placed post 10 days from the date of delivery, they do not provide a return pick-up facility. In such cases, you must ship the product back to us on your own.
For remote locations and international pin codes (outside of India), they do not provide a return pick-up facility. In such cases, you must ship the product back to us on your own.
To know more about return addresses, contact their customer care at +91 22 43433333. You can also write to them at support@igp.com.
For "Hand Delivered Products (flowers & cakes):
There are no return pick-ups allowed, as the products are perishable.