If, after the submission of the instruction, the customer remains in the banking system, a good practice is to redirect them to the document that has to be signed in a manner ensuring that they will remain in the system. Alternatively, Autenti can send the customer an e-mail with a link to the document which has to be signed or make the document available on the screen if the customer is at the bank branch. The document can also be sent via SMS, so that the customer can easily apply their signature by phone.