com.splashtop.sos) 2. Install the appropriate Add-on per the instructions in the SOS app 3. Share the session ID to your remote technician who will use their Splashtop Rugged is the android app named Splashtop Add-on: LG . Download Splashtop Add-on: LG - Package Name: com.splashtop.sos) 2. Install the appropriate Add-on per the instructions in the SOS app 3. Share the session ID to your remote technician who will use their Splashtop Rugged . Click here to download.