To get your damage deposit back, renters just need to keep their lockers in good condition! This means no garbage has been left behind, there are no major dents or noticeable markings on the interior and exterior walls of the locker, and there is no damage to the locker handle or lock/key. For more details, please check out our bicycle locker checklist!
In the event there is any damage to the locker that was not the responsibility of the renter, please report it immediately to the MultiPass staff at multipass@kusa.ca.
Please note that by signing the agreement, it is agreed that the KSA is not liable for any theft, injuries, losses or damages arising from the use of the locker, and the renter acknowledges they are personally responsible for any such injuries, theft, losses or damages and is responsible for insuring the contents of the locker against theft loss or damage.