Implemented correctly, ISO 9001 certification can lead to significant benefits in the following areas:
Operational improvement
ISO 9001 is an excellent tool for developing good business processes and systems, which inevitably leads to quality improvements. Remember, ISO 9001 was developed as a business tool to improve companies' performance.
Marketing
ISO 9001 certification is an excellent marketing tool due to its global reputation. Being ISO 9001 accredited shows your customers that you take quality seriously, that you are proactive, and that you put your customers' satisfaction first.
Customer requirements
If your company provides products or services to other companies or government departments, you may need to get ISO 9001 certified. An increasing number of customers may refuse to do business with you unless you're ISO 9001 certified.