Firstly check your order was received (ie. did you get an email confirming that it was placed).  It's easy to complete and on line order but to forget to press the final submit button.
Please also check that the delivery address you specified is correct and if not that the goods haven't been sent there.
If there's still uncertainty then Contact Me using the link at the bottom of the page and I'll investigate and
get back to you with all the information that is available and
suggested next steps.