You have 15 days after receipt of a product to return it in its original and complete state (original labels attached, packaging) guaranteeing its integrity when shipped for return.
Go to your account space in "My Orders/Return Request" to make your request.
CAUTION:
Remember to indicate the reasons of the return.
Returns outside France:
For your product returns, when you are outside the EU, please add on your document a value of €0 (because of  a return).
However, we do not cover shipping costs outside France.
INFORMATION: If you send your return with shipping costs and taxes due, we will automatically deduct them from the refund.