To start with a prepaid package, simply go to our getting started section, and choose the options to purchase a prepaid time block. Prepaid packages are set at a discounted rate to our pay-as-you-go plan. When time in your prepaid package has been exhausted, your project team manager will reach out to you, and you can simply buy another block to continue any remaining needed work. Prepaid packages are non-refundable, however any unused time can be saved to your account and used for future projects.