ScopeIntended Audience: All End UsersThis article outlines how to route DIDs from the Manager Portal to configure call routing.RequirementsOffice Manager Access to Manager Portal or higherExisting DID in Manager PortalLog in to the Manager PortalNavigate to InventoryNOTE: This can be root Inventory or domain InventoryClick Filters to search for the phone number to configureEnter the phone number and click FilterClick on the phone numberIf you need to move the number to another client, change the Domain nameNOTE: This can only be done from the root inventorySet the Treatment to the preferred application typeUser: Routes to a user extension and follows their answering rulesNOTE: When you check Enable Enhanced Voicemail for User or Voicemail application, the Enhanced Voicemail prompt will not work if the user's Call Forwarding rule is set.  The Operator Forward will only work with Enhanced Voicemail.Fax: Should not be used. DIDs for faxing are automatically routed when the fax account is createdConference: Routes to an audio conference bridgeCall Queue: Routes to a call queueVoicemail: Routes to a user's voicemail without ringing the userNOTE: When you check Enable Enhanced Voicemail for User or Voicemail application, the Enhanced Voicemail prompt will not work if the user's Call Forwarding rule is set.  The Operator Forward will only work with Enhanced Voicemail.Auto Attendant: Routes calls to an auto attendantSIP Trunk: Routes calls to a SIP trunkPSTN Number: Routes calls to an off-net number like a cell phone or answering serviceFax Server: Should not be used. DIDs for faxing are automatically routed when the fax account is createdSet the Destination to the desired extensionAdd Notes if desiredClick Save