Pending: When we receive a new order in our system the default status is ‘Pending”. Phone verified: Next, our representative will call for order confirmation. Once ordered is confirmed the status will change to Phone verified. Then the seller will prepare your order for shipping and ships it. Order Shipped: When order shipped by the seller but not yet received by the buyer. The status of such orders changed to Order Shipped. Order Complete: When the customer received the order its status gets changed to order complete.  Order Cancelled: When the order was canceled. All customers will be notified whenever the order status gets updated. In case of cancellation, customers will get an alert on email with the reason why it is canceled. Awaiting Advance Payment: Some products required advance payment. When such orders are placed their status will be changed to “Awaiting advance payment” by our staff once the order is verified over the phone. We process the orders after receiving full or partial payments.