Mendi products purchased through this website include a 10-day customer satisfaction guarantee. If you are dissatisfied with your product, please contact us at hello@themendico.com to initiate the return of unused portion of your product (you’ll just be on the hook for the return shipping costs). Please include your order number in your message so we can best help you. If the return of your Mendi product is postmarked within 10 days from the delivery of your product(s), once we receive your return, we will issue you a full refund.We’d also like to mention that there is inherently some trial and error involved in trying CBD in terms of dosage, time of day, frequency, etc. We encourage you to experiment with a few different products and the above factors to find what works best for you. We’re always available on email at hello@themendico.com to help, and you can read more about our Refund Policy here.