We will notify you about the issue, and the site will be rolled back to the backup state. After that, we will be performing the required tasks to troubleshoot the problems. We will try to fix your site as soon as possible.
The majority of such issues are fixed free of cost under our care plans. However, for certain time-consuming issues, the extra time utilized in it will be deducted from the monthly time allotted to you. Don’t worry, we will notify you about the time deductions beforehand.