VIA Rail offers exchanges or refunds for most tickets before departure. The railway is unable to offer refunds after departure. Certain packages, sleeper cars, or luxury travel options offer partial refunds while others are non-refundable. You should learn the cancellation policy of your particular booking when you make it. Rocky Mountaineer's train tickets typically have a per-person cancellation fee based on the time before departure. The fee is 20% of the itinerary price at 61 days or more before departure, 50% at 46-60 days, and 100% at 45 days or fewer.