With our strong commitment to our customers, we guarantee on time delivery. If the party rental items that you have selected aren't set up by the rental time, you won't pay a dime! This applies to the actual rental time, not the time that we set with you for the delivery. Adequate power must be on-site to ensure equipment can be up and operational before the event starts. We can provide generators if you need one at an additional charge; however, they must be rented before the event takes place.