If you alert us to the conflicting opinions, we will likely send an expert out to your property to inspect the roof to get a fresh assessment of the roof to see if we can resolve the conflict. We will also request a copy of the roofer’s report indicating the roof is damaged. Be cautious of roofers going door-to-door offering to assess your roof. Their motivation is to sell you a new roof and not necessarily assess whether you actually have damage covered by your insurance policy. Bottom Line: If they do not sell you a new roof, they do not make money.