The TSO offers wheelchair access to every event. Ushers will assist with directions and any accommodations. When purchasing your tickets online, apply the accessibility slider to view available accessible seating. When buying in person or over the phone, request wheelchair-accessible seating and adjacent seating for your companions. Companion seating may be removeable seats (upholstered similarly to the permanent seats) or may be in the permanent seats nearest the wheelchair spaces. Please note that wheelchairs are not provided at the venues.
For general admission venues without permanent seating, ask an usher to remove chairs from the area where you would like to sit to make space for wheelchair seating.
Some aisle seats with moveable armrests are designated as suitable for persons with limited mobility.
Anyone using a walker should speak with an usher to find a suitable place to stow the walker during the performance that will not create a safety hazard or block egress for other patrons. If you use a walker that can be used as a seat during a performance, consider purchasing a wheelchair-accessible seat location.
The entrance to the balcony on the third floor of The Linda Ronstadt Music Hall is between rows G and H. All balcony seats require stairs (2 steps down to row G, 6 steps up to row H, and 2 more steps per row in either direction). Handrails along all staircases were installed during the 2021 renovation. The wheelchair-accessible seats in the balcony are only accessible by elevator, and the approach into the balcony is a ramp somewhat more steep than would be permitted in contemporary building construction.
At Catalina Foothills High School, all the seats in the Tiered Orchestra and Loge sections require stairs (3 steps per row starting with row R; the Loge is 21 steps up and a short walk to the loges themselves). Handrails are available along all staircases.
Parking for vehicles with disabled parking permits is available at all venues on a first-come, first-served basis. For performances at The Linda Ronstadt Music Hall, Parking Lot C (enter from Granada Avenue) has many disabled parking spaces both inside the garage and in the surface lot.