The Pro-Care warranty can only be activated by purchasing a Pro-Shock phone case and Pro-Shield film together at the same time.
If your phone's display is broken (not functioning), here's what you need to do to get it repaired:
Email us at info@mobilfox.hu to report the issue and initiate an investigation.
Provide us with a clear picture of the Pro-Shield foil and the crack on the display.
Our customer service will compare the pictures with those you uploaded during registration.
If everything is in order, we will contact the official Apple service.
The service will then send a courier to pick up your phone, inspect it, replace the display and return it to you within 3-5 working days