We design our intrusion alarm solutions with redundant communication paths that include wired connectivity and cellular backup, monitor the status of the alarm panel connection to our monitoring systems, with the capability to detect panel power outages. We work with our customers to develop robust processes to ensure that all alarm systems managed by our teams remain functional 24X7, 365 days a year. u003cbr/u003eu003cbr/u003eWe define standard operating procedures for all types of events- arming/disarming of alarms, actual alarm events, and responding to system health or outage notifications as part of our proactive support and maintenance programs.