If a product purchased on conductivelabs.com/shop is not to your satisfaction, we don't want you to be stuck with it! You are eligible for a refund on returned items under certain conditions, including;
The item is returned to Conductive Labs within 30 days of the purchase date.
The item is returned in the original box, with all collaterals and accessories in as new (re-sellable) condition. Conductive Labs will inspect the item, and reserves the right to deny refund for damaged items.
Shipping, taxes and fees will not be refunded. Only the amount paid to Conductive Labs for the product itself will be refunded.
Return shipping will be at the expense of the purchaser.
Contact Conductive Labs support at the support link to arrange a return.
Our products are always in high demand. An option to returning the product is to sell it locally using your prefered resale service. For instance, craigslist.org or Reverb.com. This could potentially save money on return shipping depending on where the product is shipped from.