Please advise us of any access issues, such as stairs, at the time of booking. This is so that we can allow for extra time as it will take a little longer to be able to complete the job.  Given stairs can make the job harder to complete, let us know how many stairs/flights of stairs there are, as we may need to charge extra depending on how many/how big the job is, as well as any oversized items. eg. 3rd level with no lift etc.