Once we commence processing your order, we are unable to accommodate cancellations or returns. Prior to processing, you have a brief window during which you can cancel your order. Simply log in to your account and select the cancellation option to prevent processing.
Please be aware that once processing begins, cancellation is not possible as we initiate order fulfillment promptly. It's important to note that our order statuses are updated in batches, not in real-time, meaning your shirt may already be in production before the status updates.
Printed or personalized items cannot be returned. Once a name or number is printed on a shirt, refunds or exchanges are only offered in cases of faults. This policy also applies if a player leaves the club or changes their squad number during their tenure.