Send us a message once you make your purchase and our team will be able to take care of it for you. Alternatively, you are welcome to go through the process yourself. However, eligibility to purchase the products will rely on the NDIS participant's plan, funding available, and NDIS approval. Accessing Disability Assistance Funding You may use your consumables funding to purchase products and resources matching your NDIS goals. Your NDIS plan will specify which categories are available to you. Plan Managed For plan-managed participants, we will work closely with your plan managers to process payment once approved. Self-Managed Self-Managed NDIS participants can make a payment request through the NDIS portal. When you receive your payment, deposit the amount to our account. Your order will be shipped once the payment has cleared. NDIA-Managed Once order is placed with us, we will send you NDIS service agreement and will lodge the claim for you on the NDIA portal.