If your order has not been delivered on time, we suggest to:
- check the status of your order: if you have a Brave Kid account, by consulting "My Orders" section, or, if you are not registered, through the tracking code you find in the shipment confirmation e-mail;
- check that the address given for the shipment is correct and, in the case it is wrong, report it to our Customer Care.
If you have found a non-delivery notice, contact the carrier to schedule another delivery attempt.
If you have any questions or clarifications, please do not hesitate to contact our Customer Care.