If you are not satisfied with your Butt Bra, we offer a 14-day return policy from the date of delivery. The item must be in new, unused condition with all tags attached and in its original packaging. To initiate a return, please contact our customer service team at help@kurvwear.com with your order number and reason for return. We will provide instructions for returning the item and issue a refund once we receive the returned product. Please note that shipping costs are non-refundable and customers are responsible for return shipping costs.