The regular option for any American Airlines customers is to login into the AA website or American Airlines app and make flight changes under the Manage My Bookings head. Users can change/select their seats, cancel their flights, file for a refund, inquire about lost luggage, get important info on animal transportation, etc.
But if online services don't produce the desired outcome, then passengers usually dial the customer care number. The problem lies with the customer care numbers are a lot of waiting time and systematic based inquiries.
The quick way to connect to customer care services is through the social media pages of American Airlines. Travelers are finding their issues fixed quickly with a lot of speed, and the staff deployed there is more responsive and actively looking to solve your problems.
Visit the American Airlines official account on Twitter, go to the message icon, click on it and make your query.
Visit the American Airlines Official Facebook page, click on the send message button and chat with the AA staff.