From the day we receive your completed form, please allow two weeks for us to personalize and ship your ketubah. If you need it sooner, just let us know. We can usually complete your ketubah within a day if necessary (without any rush charges, although you will be responsible for the extra cost of express shipping). If it is a rush ketubah, please call 1-800 KETUBOT (1-800-538-8268) and make sure that we have received your e-mail! For a custom text (a text that you have written and want us to calligraph into one of our designs), please allow 4 to 6 weeks to complete.