This article is aimed at vendors. Here you will learn how to help customers immediately when they ask for order confirmation, details about their order, access to their product or an invoice.After each successful purchase, Digistore24 automatically sends an order confirmation email to the buyer. The aim is to provide buyers with all the important order information (incl. invoice) for their product in a summarized form and to provide them with quick access to their product.If a customer asks for the order confirmation email or invoice again, send it to them as described in the step-by-step guide below.Step-by-step guideHow to resend an order confirmation email or invoice to a customer:In the vendor view, go to Reports > Transactions.Click on the magnifying glass icon in the Actions column for the respective order. This will open the order details.Scroll down the page to the Log section.Click on the Send confirmation email button to resend the confirmation email to the customer. This email will also contain the customer's invoice.Relevant articles:FAQs about customer careDigistore24 emails to end customersCorrect an invoiceAdjust customer data in the invoice