It is your responsibility to pay your own taxes. Do not refuse shipment because you do not want to pay the VAT. Atlas Packs does not accept returns if the taxes have not been paid. If you refuse shipment then FedEx adds penalty fees and very high return shipping costs. As an example: If you live in the EU / UK and do not accept delivery, FedEx will charge more than $350 to return the shipment and these costs are your responsibility. These extra fees are easily avoidable. Simply accept delivery and contact Pro Support that you want to make a return. This makes the return process much easier for everyone. Abandoned / refused shipments are subject to a 15% restocking fee plus the cost of all shipping charges (outbound and return).