Move the pedal with the stuck cleat to the 12 o’clock position. Remember to turn the resistance knob to the far right. This helps to immobilize the pedal. Turn the pedal around so that the cleat side is facing down. 2. Locate the tension screw. 3. Use a 3mm hex key to turn the screw full circle in the counterclockwise direction. Be sure not to over-loosen as you may break the pedal. 4. Turn the pedal back over. Grip it with your thumb on the peloton logo and lift off the cleat. Some degree of force will be necessary. 5. To reinstall it, tighten the tension screw.