We start with a consultation call where we determine your needs. If needed, there may be more follow-up calls till we work out an approach that best fits your firm. Once we have finalised the services that you will be engaging with us for and a process model, we send an engagement letter to you outlining all details. Post formalities we have several hand holding and integration calls which typically take 1 to 1.5 weeks to ensure that the staff has all the required accesses and understands the standard protocol and culture in our company. We typically have a weekly review call to address any concerns that you may have and once things are seamless, we have monthly follow-up calls.