Not necessarily. If you are within our 99-day trial period, you can simply complete an exchange.
*Personalized rings are not eligible for return or exchange and will be counted towards one of two replacements with the Never Lost Forever Fit program.
However, if you are past the 99-day trial period, we would be happy to exchange it for you using one of your Never Lost Forever Fit replacements.
Please check out our Return Policy to complete an exchange or return.