If your message app is not working, it may be due to a problem with your phone’s software or a problem with your carrier’s service. Here are some things you can try to fix the problem:
Restart your phone: This may seem like a basic troubleshooting step, but restarting your phone can often fix small software glitches that can cause message apps to stop working.
Check for updates: If you’re using an outdated version of your message app, it may be the reason why it’s not working properly. Make sure you are running the latest version of the app by checking for updates in your phone’s app store.
Clear your message app’s cache: Over time, your message app’s cache can become bloated and cause the app to run slowly or crash. Clearing the cache can often help fix these problems.
Reinstall your message app: If clearing the cache doesn’t help, you may need to uninstall and then reinstall your message app. This will delete any temporary files that may be causing the app to malfunction.
Contact your carrier: If you’ve tried all of the above troubleshooting steps and your message app still isn’t working, the problem may be with your carrier’s service. Contact your carrier’s customer support to see if there are any outages in your area or to troubleshoot any other potential problems.