When you buy any consumer product, you expect it to work properly. You also expect it to meet accepted quality standards. It is highly frustrating to have to waste time and spend money in returning new appliances and/or vehicles to have them repaired. Unfortunately, it happens much too often, sometimes repeatedly.
If you buy a lemon, in the form of a defective appliance or faulty vehicle, the federal Magnuson-Moss lemon law can protect you. For example, your new refrigerator might not meet the quality specifications claimed by the manufacturer. If they won’t replace the appliance or give you a refund, you can probably take legal action. This will also be the case if you have to keep on taking your car in for repairs.
If you want to seek compensation from a manufacturer for a defective product, there are rules and regulations to follow. For instance, you must have a valid warranty or service contract. You must also prove that the manufacturer didn’t honor the warranty within a reasonable time. Or that the number of attempts to repair your appliance or vehicle was unacceptable.