As per the VMD regulations, we are required to ensure that the pet information provided matches the licensed medicine ordered i.e. dosage/weight/species or health status prior to sending your repeat order. This is to ensure your pet is being treated with the correct treatment and dosage.If you need to confirm or edit an existing pet profile please go to step 1) Confirming or editing an existing pet profileIf you need to create a new pet profile please go to step 2) Creating a new pet profile 1) Confirming or editing an existing pet profileFrom the email you have received please click on "Confirm your order".You will be taken to the website where you will be able to create a new pet profile. You might have to sign in to your account. You will be asked to confirm that the details of you pet has not changed. Click on the pencil icon on the pet profile.Check the information if the are: - Correct. If so please click on "Saves changes".- Incorrect. If so please amend the pet profile and click on "Saves changes".- Alternatively you can also delete the pet profile. Once you have confirmed or edited the pet profile please select it and click on "Continue".Please answer the heath questionnaire at the best of your knowledge and click tick "I understand and confirm the above statements are true" and click "Continue to repeat order".That's all done, thank you! 2) Creating a new pet profile From the email you have received please click on "Confirm your order".You will be taken to the website where you will be able to create a new pet profile. You might have to sign in to your account. Click on "Add dog profile" or "Add cat profile".Enter all your pet's details and click on "Create profile".Once the profile created, please select it and click on "Continue".Please answer the heath questionnaire at the best of your knowledge and click tick "I understand and confirm the above statements are true" and click "Continue to repeat order".That's all done, thank you!