If the payment was remitted to the Payee by check, you may place a stop payment on the check if it has not cleared your account. You may request a stop payment through Simmons Bank online banking by selecting Stop Payments for the account on which the check was drawn. Then complete and submit the stop payment form. You may also request a stop payment by contacting a Simmons Bank Financial Center. Note: Fees may apply to stop payment requests.
If the payment was remitted to the Payee electronically, you may not stop the payment. You will need to contact the Payee for a refund of the payment