If you're having trouble accessing your Windows email account or if it's not working as expected, resetting it may help resolve the issue. To reset your Windows email, you can follow these simple steps:
1. Open the Mail app on your Windows computer.
2. Click on the "Settings" icon (gear-shaped) located in the bottom-left corner of the app window.
3. Select the email account you want to reset from the list of accounts.
4. Click on the "Change mailbox sync settings" option.
5. Scroll down and click on the "Delete account from this device" option.
6. Confirm the action by clicking the "Delete" button.
7. Once the account has been deleted, click on the "+" icon to add a new account.
8. Follow the prompts to add your email account to the Mail app.
Note: Before you delete your email account, be sure to backup any important emails or data that you want to keep. After resetting your email account, you'll need to reconfigure any settings you might have changed previously, such as account preferences, email signatures, or email rules.