In the unlikely event that you are missing an item from your order, please contact us immediately with the following information so that we can resolve the problem quickly and efficiently:
- Your order number
- The name of the item you have not received
Once we have received the above information, our customer support team will deal with your problem as quickly as possible! Please remember that you may receive two different tracking numbers for the same order, as one item in the order may have come from a different one of our processing centers.
ALL CLAIMS CONCERNING ORDERS ARRIVING WITH MISSING ITEMS MUST BE MADE WITHIN 7 DAYS OF THE DELIVERY DATE.