We practice G-W-C. This tool identifies if an employee "gets it," "wants it," and "has the capacity" to do their job. You rate the employee with a + or -. If an employee gets just one -, you should terminate him/her. After your leadership team ranks the employee, you will get the needed answer. Communication with the low-ranked employee is next. It is essential to meet with them and discuss the issues at stake. It is important to formally document these conversations, otherwise known as written warnings.