All items can be returned in unused condition, but please note that we distinguish between our satisfaction guarantee and our return policy. All products in our Comforth Care range, our teas and our essential oils are not covered by the satisfaction guarantee. However, they are covered by a 100-day return policy, which means that they can still be returned within 100 days, but must be returned unopened in the original packaging. All other products you are free to try for up to 100 days without affecting your right of return.