Within 30 days of receiving your order, please notify us of any product defects. To do so, contact our customer service and attach a copy of your original order confirmation, confirm the item number and quantity of defective items, provide a detailed description of the problem, and include pictures or video evidence clearly showing the issue. Depending on the situation, we will provide refunds, exchanges, or replacements based on your preference. Please note that manufacturer defects found after 30 days of receipt are covered under the manufacturer's warranty.
Please be aware that Settlein.com is not responsible for reimbursing any labor costs or project delays that may arise due to receiving defective goods.