Whirlpool are recalling certain Hotpoint and Indesit washing machines, manufactured between October 2014 and February 2018, due to a potential fire safety risk.
Whirlpool will be contacting customers, however, to find out if your appliance is affected customers can call 0800 316 1442 [0818 903 281 for Ireland]. If you call the Helpline, you will be asked for the Serial Number, which is found on the inside of your washing machine door, and the colour of the door lock – so please have this information ready. Alternatively, you can use this model checker.
The advice from Whirlpool is to unplug your appliance, however if it is a necessity, Whirlpool have advised that customers should only use water cycles of 20°c or less as this reduces the risk due to a heating element being activated during cycles above 20°c.
For any further information or questions, please contact Whirlpool directly.