A protocol is a structured process or set of guidelines to promote meaningful and efficient communication, problem-solving and learning. Protocols give time for active listening and reflection so all voices in the room are heard and honored. The NSRF website includes a comprehensive list of protocols to be used for a wide variety of purposes.
In contrast, a Critical Friends Group community is a particular variety of Professional Learning Community (PLC) so unique that we’ve registered it as a trademark. CFG communities consist of 5-12 members who commit to improving their practice through collaborative learning and structured interactions (protocols), who meet at least once a month for about two hours. Critical Friends Group coaches create an environment of trust that allows participants to give and receive feedback most effectively, and to use our protocols and activities to help students — and teachers — create a culture of excellence.
For a more complete explanation, please read this article in Connections.