Alberta's Utility Payment Deferral Program ended on June 18, 2020. This program was for electricity and natural gas, regardless of the service provider. Check with your municipality if there is flexibility or deferral of payments for water service. Remember, deferral does not mean you don’t have to pay, it just means your payment is put off until later. With temporary changes to the Consumer Protection Act, deferment also extended to sub-metering agreements. Between March 17 and June 18, 2020, it was an unfair practice for any person (including suppliers, landlords or condominium corporations) to: Refuse to defer a sub metering customer’s utility payments when the customer requests it and Disconnect that customer from energy supply for non-payment, including any non payment of arrears that accrued before March 17 For more information: Government of Alberta, Utility payment deferral Ministerial Order No. SA:009/2020 (dated April 9, 2020)