The name that appears on your User Profile and certificate is the name associated with the Google Account you used to register for Analytics Academy. First, check the email in the upper right-hand corner of the Academy to make sure you are signed in with the correct email. If you did not specify a name on your Google Account, then no name will appear on your certificate. Also, don't use a shared email to log into the Academy, since we will be unable to associate your certificate with you personally. To change or add a name to your Google Account: 1. Sign in to your Google Account. 2. Under "Personal info & privacy," select "Your personal info," then select "Name." 3. Edit or add the name you wish, then click "Done." 4. Note you may need to refresh the Academy site to reflect the name change or wait about thirty minutes.