The object of current windshield repair technology is to strengthen the damaged area and reduce the possibility that the chip may spread into a crack. Cosmetic improvements are considered secondary in importance. However, cosmetic improvements make future repairs an attractive option to the insured. It’s important to realize that the repair normally improves the appearance of the damaged area and not necessarily makes it invisible. It is also important not to oversell expected results. Some of the worst looking chips have the best cosmetic results and vice versa.