To resolve the error, follow the steps below: a. Open the App/Application settings on your Android phone b. Find and open "Morpho SCL RD Service" c. Click on the "Clear Data" button If the error persists after clearing data, please reach out to us for assistance. You can contact us via the new toll number [0806-936-8000] or send us an email at support@rdserviceonline.com with your contact details.