AFTERPAY Refunds will be processed and communicated to the customer via Afterpay shortly after Charcoal Clothing processes the returned item/s. The returned item/s will create an adjusted Afterpay payment schedule or a complete refund of payments to date (depending if all the original order's items are returned). ZIP Refunds will be process and communicated to the customer via Zip shortly after Charcoal Clothing processes the returned item/s.