If you are dissatisfied with your orders, you can return them within 30 days of receiving them. The return procedure is simple. Start a return request initially, and then complete the return form after you’ve agreed. Pack the exclusive merchandise and the return form neatly and deliver it together. Due to Randox’s refund policy, you will have to pay the shipping cost initially. Once you return your purchases to Randox, you will receive a complete refund, along with the shipping price, within 14 days.