We understand that schedules change and sometimes a client may need to skip a cleaning cycle.   Please notify us at least 48 business hours in advance if you need to cancel or reschedule a cleaning (our technicians rely on their scheduled hours). Cancellations on the same day of service will be charged 50% or $75, whichever is more for the scheduled service. All cancellations must be made through Regal Cleaning’s office. All cancellations will also cause the rate for your next cleaning to increase to the next level (for example- If your home is serviced weekly and you skip service, you will have to pay the bi-weekly rate for your next cleaning. If your home is serviced Bi-weekly and you skip a service you will pay the monthly rate for your next cleaning and so forth. If you have to skip multiple cleanings, you will need a general cleaning before getting back on the schedule If Regal has to skip your scheduled service, we follow the same as above, but the cost difference is on us :)