We understand that things happen. However, we must request at least 24-hours notice that you need to cancel or reschedule. If you cancel with less than 24-hours notice and we unable to rebook your timeslot, we reserve the right to charge you for the session.
We also request that you be on time for your sessions. If you arrive late, there may not be enough time for your session and we may be forced to apply the cancellation policy.