If you are not satisfied with a product(s), you may request a return through our Return Center. You will need to provide the order number and email address affiliated with your purchase to initiate your return.If you do not have your order number handy, no worries. You can email us at orders@dermtodoor.com or text us at (703) 215-3087 with your request. We will gladly assist you with your return. Once your return and/or exchange is approved, a pre-paid label will be provided to send the product back to us.