Here are the first steps you can take to stop the bleeding of funds if you’ve discovered recurring auto-renewal charges on your accounts:
Opt out: If you can log into an account, contact customer service support, or find your original contact, you may be able to cancel the renewal process right away.
Stop payment: If you cannot access your account or get in touch with the entity charging you, contact your bank or credit union to put a “stop payment” order on your account. The bank may charge a fee, but it’s important to halt the access to your account as soon as possible. The cost of this fee can be part of your damages in a later lawsuit, so we advise keeping a record of it.
Contact an attorney: Once your accounts are protected, a consumer fraud lawyer can help you with everything that follows, including formally disputing charges, sending cease and desist letters to the company charging you, and filing a claim for your losses.
Your first priority is to stop or block the charges so they cannot take any more of your hard-earned money. After that, you have legal options to recoup your losses and hold the individual or company responsible for their fraudulent or deceptive activity.