PIKE delivers your parcel by bike only, at a time slot that suits you best. This option is available for addresses within Rotterdam (for now!). And if you place your order before 2 pm, you can even have your parcel delivered on the same day! If you order multiple parcels at different companies, you can let PIKE collect all your parcels and deliver them at once! Check the app to see how this works. How to arrange an order at the time of your choosing: 1. Choose PIKE as your delivery option at the check-out. 2. After placing your order, you will receive a separate email from PIKE. 3. Follow the instructions in the PIKE email. This email will explain that you will have to download an app on your phone. In the app, you can choose a time slot for delivery. If you want to return your order to us, you can also arrange this with the PIKE app. We love this sustainable option. If you have trouble using the PIKE app, please contact PIKE directly. For questions about your order, you can contact us.PIKE delivery only works when you can download the app.