We consider a smooth and efficient onboarding process vital to get off to a strong start! Understanding your short-term and long-term objectives is crucial. We recognize that every client is unique, so we aim to build a process that fits your specific needs. We also like to establish a Scope of Work and an accounting agreement early in our strategy discussions. We’ll go over these documents thoroughly with you to make sure everybody’s expectations and responsibilities are clear. These are further important details:
Dedicated Success Consultant
You'll have a dedicated Success Consultant assigned to you, who’ll be your primary point of contact with us. They'll get to know your business thoroughly, to our mutual benefit. Our digital teams will be empowered to leverage a thorough understanding of your brand. You'll have someone who's closely involved with every part of your digital marketing campaign, from social media to PPC.
Preparation and ‘Kickstart’ Session
Before our first strategy meeting, we'll conduct an in-depth review of your website and online presence. This involves using the finest reporting and site auditing tools available, combined with the collective knowledge of our digital experts. We'll also review any previous marketing activities you've undertaken for additional insights.
During the kickstart session, we'll present you with our findings and suggestions in clear, straightforward language, and address any questions you have. We'll highlight your biggest opportunities and set realistic expectations from the get-go. Following this, we'll draft a schedule of deliverables that focuses on your immediate needs and long-term objectives.
At all times your input, ideas, and concerns will be highly valued.