An insurance company may claim that an employee’s injury did not occur during the course of employment. Workers may be surprised by this denial, but they must provide us with the denial letter. For example, the employee may have been driving from one location to another when they were injured in a car accident. If they were on the clock and performing their job duties, even if they were not physically in an office or facility, they should be able to receive benefits.nnThe insurance company may also claim that the injury was pre-existing, but workers can show that they were not injured before the date they reported the injury. We will work with the doctor to obtain the documentation needed showing that the injury was not pre-existing. Workers may also have re-aggravated an old injury; the doctor can speak on this matter. Additionally, if a worker was goofing off or engaging in horseplay, they will not eligible for compensation. We can show that our clients were doing their jobs as required and explain why the insurance company made this false claim.