Sales tracking and forecasting: the provision of forecasting reports provides sales teams with better visibility over pipelines. Secondly, the tool helps to generate leads more accurately, and allows sales teams to monitor their proximity to targets. Next, Sales team managers use such reports to oversee their team and its productivity.
Contact management: stores the most recent information about customers varying from their contact details to service conversations. The contact management tool is simple to access and update.
Dashboard based analytics: these analytics accumulate and present information in cohesive dashboard displays which are customizable depending on the priorities of the individual.
Lead management: CRMs automation of lead management enables users to track pipeline activities, tasks, and targets. This commences from the point of mere prospect to actual conversation.