If you know the program that you would like to change to, you can mail in a check or call our office at (816) 761-8300 to change your plan. If you need more information before making a decision, you can contact our office or refer to our Weekly Collection page for more information. Your service is paid annually, so if you want to upgrade during the year, it is possible to do so. However, we cannot downgrade to another program or cancel your service until the end of the year.