If you have received any damaged piece or wish to return any particular item then you can initiate a return by contacting us on ecommerce@waaree.com. After receiving the request, you shall receive a call thereby explaining the process of return that you have initiated. Wherever possible our courier partner will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through our courier partner, you can return the item through a third-party courier service. Return fees shall be borne by the buyer.