Each of our Communities is staffed with a Community Manager who works and lives on-site and is available to provide prompt service to you. There is no Management Company representing the Owner. No middle party management means important decisions are handled promptly including property improvements and enhancements. Tenants can contact our Community Manager when in need of maintenance repairs or concerns. Generally speaking, and barring conditions beyond our control, we strive to service each request within 24 hours, Monday thru Friday, and immediately, for emergency situations. Requests for repair can be entered from online through a personal portal assigned to you or handwritten work order card through the on-site office. Our residents receive up to date real-time status of their requested repairs to ensure they are completed in a reasonable time frame.