If you are hesitating between 2 sizes when purchasing menstrual panties or menstrual shorties, we advise you to opt for the larger size for more comfort. Once the product has been received, if the size ultimately does not fit, you can return it to us within 14 days of receipt of the product and under certain conditions: the product has been tried on with underwear underneath, the product has not been neither worn nor washed. It must be returned to us in its original box. You can choose to exchange it with another size or issue a refund (only for products purchased on our site). Please note, upon receipt of the product, we will carry out an inspection and we reserve the right to judge the product in condition upon receipt.
The costs of returning the product will be your responsibility and we will send you the new product at our expense for delivery directly to your home! For any questions or further details, you can contact us at: contact@greenfamily.green.