We take pride in the quality of our pieces and if it's anything less than great, we want to make it right. In case you receive a damaged, defective or wrong item, please get in touch with us and we'll try and sort it out for you as soon as possible. Make sure to include the information below: 1) Your order number 2) Product name or SKU number/Product code (you can find this in your confirmation email) 3) Describe the damage/defects and provide clear photos