When ordering internationally, your shipment will be sent through Auspost International. Packages may encounter slight delays going through customs based on your country's import policies. We apologize for any inconvenience caused by customs procedures, but have no control over country-specific fees or policies.
St. Athletica is not liable for lost, stolen, incorrectly addressed, or undelivered packages once handed over to the shipping carrier. We also cannot offer refunds or replacements in these situations.
Please note: if payment to customs is not made, your order will be returned to Elite Eleven and a shipping handling fee will be deducted from your refund.
During major sales, warehouse processing and dispatch may take up to 10 business days. We strive to get your order out as quickly as possible even during busy periods.