If your tracking info says it is delivered, but you can't find your package, first try the following: • Check your neighbor's porches -- sometimes packages are mis-delivered nearby.• If you live in an apartment, contact your leasing office to inquire about misdelivered packages. • Contact the shipping carrier to get more info and to start the claims process if necessary. Once a package is dropped off with the carrier, its fate is in the hands of the shipping gods, and out of my control. I have access to the same tracking info that you do, and don't have any inside connections to the postal service. If something looks awry in your tracking, or if a package arrives damaged from transit, please contact the relevant carrier first for more info or to file a claim.