Businesses of almost any size can benefit from IT expertise. However, just as each business is unique, each has specific needs, interests, and priorities. IT guidance should reflect that individuality. That said, we see a few common attributes with companies seeking our help. They realize information technology is key to their success. Getting IT right is important. These companies and organizations acknowledge that they are not experts in IT process, support, security, and compliance. Their leaders realize that they would rather spend their time on the parts of their business or organization where they can have a more meaningful and substantive impact, usually areas in which they are experts.