​Should a customer cancel their order or request a refund, if the refund is issued, no commission will be payable.If a commission has already been approved before​ a refund​ is issued, the​ system will automatically create another referral record with a negative amount to balance​ the affiliate's account​ ​in accordance with the refunded orderWe do our best to prevent such occurrences using a 21-day holding period before commissions are approved​ to allow for any cancellations or returns.​