IIf you’ve previously registered with the MINI Connected App, the ConnectedDrive website, or the My BMW website, you can simply login with the ID used on these accounts. If you’ve never used these applications, then you’ll need to register for an account on the MINI App with a valid email address. If you’re not sure if you have a current ID, try using the “Forgot Password” feature and enter in the email address you think is associated.For further assistance, call MINI Customer Care at 866-ASK-MINI (866-275-6464).