Kindly contact us immediately after you have received your order and tell us the reason for your return or exchange. We have a 30 days return policy so please ensure that you get in touch with us within 30 days of your purchase date.
Once we receive your request, we will assess your request and if the return/exchange request is approved, we will provide you with the return mailing address. We are not responsible for the return shipping costs but we do encourage you to choose a shipping method with tracking capabilities for your ease of mind.
Once we receive your item in good order, we will proceed to refund you or mail you your replacement strap within one business week.
Please note that we will be deducting the original cost of shipping from the final refund amount for returns that are not due to product defect or wrong product sent