Please click here to request a return so that we may process your return and email you a pre-paid shipping label. 2. All returns must be sent back boxed. FedEx will not accept unboxed items. 3. Please include the original packing slip with your return. If you are unable to locate your original packing slip, please print a copy of your order confirmation email to ensure we know the product is from you. 4. You will be refunded your purchase price including any applicable sales taxes, minus shipping fees. 5. Once we receive your returned item, a credit will be applied to your original method of payment. Please allow 10-14 business days for your return and refund to be processed once received.