At The Comical Anatomist Shop, customer service is our number 1 priority. If you haven't received your digital downloadable content following a purchase be sure toMake sure that the transaction has gone through Check you junk email folder to see if the email containing the link to download your products has been marked as spam by your emailIf you still can't find the email from Send Owl with your link to download your purchase please contact us at support@thecomicalanatomistshop.com and we will re-send your copy to you