That’s ok! These things happen.Firstly, try searching for it in your emails, especially if you have multiple email addresses.If you have an account for our online store, try logging in to access your order history. You should be able to download from there. If neither of those work, send us an email at orders@papercutpatterns.com with your order number and proof of purchase. Please note that any orders purchased more than two years ago, or that have exceeded their download limit of 10 download attempts per file, cannot be re-sent. By purchasing any of our PDF patterns, you agree that they are for personal use only. Download links are not to be shared. We have a limited number of IP addresses that your links can be downloaded from. If you exceed this limit, your access will be revoked.