If we mark the item as "in stock" on our website then that means it's physically with us in our warehouse and ready to be dispatched.
We don't engage is misleading advertising by marking items as "in stock" when they are not physically in our warehouse (i.e. we don't dropship).
Sometimes our inventory system gets out of sync with the physical stock we have. If this is the case and we no longer have stock of the item, we will contact you straight away to inform you of your options.
A quick note on stock availability:
All goods are advertised for sale subject to availability.
In the event of us being unable to supply the goods ordered, for whatever reason, we will inform you as soon as possible and offer an alternative, of equivalent quality and price, before we dispatch your order, giving you the option to accept the alternative we offer, cancel your order or leave the order valid but omitting the out-of-stock item.
Should substitute goods not be to your reasonable satisfaction, we ask that you return the goods to us at your expense. If you have already paid for the substituted goods or any goods that are not available then a full refund of the purchase price will be given.