Elhoffer Design accepts returns of unworn, unwashed items within 14 days of delivery of your order. Items must be free of use (no make up, perfume, deodorant, animal hair and any other markings). If an item is sent back AFTER 14 days (post-marked after the 14th day of delivery) of being delivered, it can not be accepted. If an item is returned with any of the above criteria, it will be returned to you at your cost. If your order qualified for free shipping and your return would make it no longer qualify for free shipping, that shipping fee will be withheld from your store credit. If you'd like, you can request to join our Facebook Sell/Trade Market Page and sell your unwanted item on there to someone else!