A replacement card costs $10. You may order with credit card or by phone at [323-644-4747](tel:323-644-4747) or mail your request with a personal check to GLAZA, Membership Services, 5333 Zoo Dr., Los Angeles, CA 90027. You will receive your replacement card within three to four weeks. You may visit the Zoo in the meantime by presenting your photo ID at the Zoo’s membership booth.