On submission of a claim along with mandatory documents, a unique Claim ID is sent on email / SMS to the claimant.
To track the claim status: Visit www.iciciprulife.com < Claim section < Track claim and enter the unique Claim ID
You may also contact any of our touchpoints mentioned below for assistance:
Call us: Call our 24X7 claim helpline on 1860 266 7766
Email: Write to claimsupport@iciciprulife.com
Visit a branch: Speak to claim executive at the nearest branch