ere are a few troubleshooting steps to follow if you are having trouble applying your warranty credit to your order on our website.
Ensure the email you're using at checkout matches the email you used to file your warranty claim.
Select the regular "Checkout" button instead of using any of the express checkout options.
If you are prompted to enter a 6-digit code, please simply close that box.
If you find yourself in the ShopPay checkout, click "Check out as guest" to be routed to the regular checkout where you can enter your warranty credit. Enter your warranty credit code in the "Darn Tough Warranty code" box, not the "Gift card or discount code" box.