It’s best to call or come into one of our branches to determine why you are getting an error message at the ATM, as there are several possible reasons.
If this is a new card, make sure you have activated the card before use.
If this is not a new card, make sure the expiration date is still valid.
Your card may be de-magnetized and you will need to order a replacement card. To avoid de-magnetizing your card, keep it in a card protector sleeve when not in use or when stored in close contact with other cards with magnetic strips.