Please check your tracking number to see the status of your order. If the status says delivered, but you did not receive anything, please ask your neighbors if they have received your package. If not, please contact the delivery company (find their info via tracking number) and they will have the name and signature of the person who signed for your order.If you ordered multiple pieces, and did not receive all of them, don't worry. In rare occasions they do not arrive simultaneously. We package each canvas separately to ensure they arrive in perfect condition. 95% of the time, they arrive together, but sometimes they get split up during sorting in the post office. You will probably get it the next day. Your tracking number will show that there was a partial delivery.