If the reservation is cancelled more than 30 days before the arrival date, we will refund the amounts paid, excluding the cancellation insurance and the processing fees, after deducting 20€ of cancellation fees.
Between 30 and 21 days before the arrival date, we will keep 25% of the total amount of the stay, as well as the processing fees, the cancellation insurance and the cancellation fees of 20€.
Between 20 and 11 days before the arrival date, we will keep 50% of the total amount of the stay, as well as the processing fees, the cancellation insurance and the cancellation fees of 20€.
Less than 10 days before the arrival date, we will keep the full amount of the stay, including the processing fees and the cancellation insurance.
In case of an insured loss, only the general conditions of the latter apply.