We carry out questionnaires and surveys (hereinafter ‘surveys’) on our online offering. This helps us to improve our offering and better meet our customers’ needs. To this end, it is not necessary to be able to trace whether we can associate feedback with a particular person. Before your survey is evaluated, the data we process to provide and execute our surveys on a technical level is anonymised. Participation in the survey is voluntary.  Categories of data subjects: Participants in the online surveys Data categories: Metadata and communication data (e.g. device information, IP addresses), usage data (e.g. websites visited, interest in content, access times), master data (e.g. name, address), contact data (e.g. email address, telephone number) Purposes of processing: Marketing, increase in customer loyalty and new customer acquisition, improvement/optimisation of the offering Legal bases: Consent (article 6 (1) (a) GDPR) WPForms Tool: WPForms Privacy policy: https://wpforms.com/privacy-policy/