We understand that sometimes you may have a change in mind.
Refund or exchange if purchased online: Once your item has shipped, you have 14 days to request for a refund or exchange from the date that was shipped. You must provide proof of purchase and the item must be new, unused, and in original packaging. For surfboards and paddle boards purchases, there will be a restocking fee of 25% on new and unused boards. Shipping the item back will be at customers expense.
Refund or exchange if purchased in-store: You have 7 days to return or exchange from the date you had purchased. You must provide proof of purchase and the item must be new, unused, and in original packaging. For surfboards and paddle boards purchases, there will be a restocking fee of 25% on new and unused boards.
No refund or exchange on used item(s) or item(s) that are missing parts.
Sale items are final. No refund or exchange.