Using the Amazon Buyer-Seller Messaging system with FeedbackFive allows you to send branded messages to request seller feedback or a product review. Because these messages can be customized, it is possible to inadvertently violate Amazon policy. If you choose to send a custom message, be sure to review all related Amazon guidelines.
The Amazon Request a Review system offers an alternative way to request ratings. FeedbackFive allows you to trigger official Amazon rating requests using the same system behind the Request a Review button in Seller Central. The messages cannot be edited, so you will always use Amazon’s preferred messaging to request reviews with this method. This allows you to ensure that your messages are always completely compliant with Amazon policies.
By scheduling automation with FeedbackFive, you can truly “set it and forget it” with this system. You can also select the timing of these requests and exclude any orders or ASINs as needed. See the reviews, ratings, and feedbacks generated from these and other requests on the Campaign Analytics page.