Before 2018, Lyft required sexual assault victims to pursue claims through independent mediation and arbitration. Critics believed the practice helped Lyft brush sexual violence under the rug.
Fortunately, Lyft changed its tune in 2018 after more than a hundred Lyft drivers were arrested for sexual assault. As a result, Lyft sexual assault victims can now settle claims in any way they want, whether through mediation, arbitration, or in open court.