As home care agency owners, the concept of firing a client practically goes against everything that we believe to be true.After all, we are in a service industry, and so we’re committed to providing exceptional care to each and every client that we serve. And in many ways, telling an elderly client that we are no longer able to help them can feel like we’re letting them down.Even when we take emotions out of the equation and put on our objective small business owner hat, we never want to voluntarily turn away a sales opportunity.But part of being a good business person is also being aware of our limitations. We must recognize that not every client is going to be a good fit for us and vice versa.Unfortunately, knowing when it’s time to fire a client is rarely cut and dry.Sure, there are som... Click to view the full answer from our home care industry expert.