If your package status shows as delivered but you have not received it, please follow these steps:Verify the shipping address provided for the order.Check with neighbors or other members of your household to see if they received the package on your behalf.Look for a delivery attempt notice, which might indicate that the package was left in a secure location or with a neighbor.If you still cannot locate the package, please contact us at official@ibuture.com with your order details, and we will assist you in resolving the issue.