Unfortunately, we can’t guarantee that you’ll get a call from the driver as not all our drivers carry mobile phones, so we always try and make sure that we get as much detail as we can to make sure there aren’t any problems that would necessitate a call. To make everything run as smoothly as possible, please tell us any special delivery instructions when you place your order. Get in touch at students@door2doorstorage.com if there is anything that might make your delivery particularly tricky.