You will need to complete our Loan/Withdrawal Surrender Form and submit it to us. The policy packet should be returned with a surrender request or the policy owner must destroy the policy. If you're the policyholder and reside in a community property state (AZ, CA, ID, LA, NV, NM, TX, WA or WI), your spouse's signature is required. Please note: Fidelity Life Association will not accept emails or phone calls to surrender, cancel or request a free look period on a policy since we would not be able to verify the identification of the sender or the caller.