Like any upholstered product, all mattresses will have a new smell. Since our mattresses are made-to-order, the materials are still fresh from the factory when you receive delivery. If you do notice a smell after unpacking the mattress, wait a few hours before putting sheets on. This will allow the mattress to breathe and fully expand to its natural shape. *Keep in mind that any smell coming from a new mattress is normal and completely harmless.