In some cases, you can get a temporary supply of the drug while you work with your doctor to change to another drug or file a request to have the drug covered. You can ask your provider to change to a drug that is on your plan’s formulary. You can request an exception and ask the plan to cover the drug, or remove restrictions from the drug. Your doctor must support the request. ConnectiCare will review and respond to your request. Call the pharmacy number on the back of your member ID card for more information. To learn more, click here.