We assure you that considerable effort has been employed to ensure the safe transit of your trees. Nevertheless, due to the duration of transportation and potential exposure to varying temperature extremes, your plants may appear somewhat wilted or dry upon arrival. Please be aware that this is a common occurrence and not a cause for alarm. With consistent and appropriate watering, your plant should naturally recover and rejuvenate. If you observe that the condition persists or if you have any other concerns, we encourage you to reach out to us promptly. Please include a photograph of your plant so we can better assess the situation and advise the most effective course of action. We are committed to ensuring the health and vitality of your plants.