All nursery orders MUST BE PICKED UP WITHIN 10 DAYS of your original order pick-up date. If your order is not picked up within 10 days, it will be refunded and your items returned to our inventory. You are welcome to re-purchase them again (if available) and schedule a new pick-up appointment.Due to the perishable nature of cut flowers, all fresh floral bouquets MUST BE PICKED UP ON THE ORIGINAL DATE SCHEDULED. No refunds or replacement bouquets will be given if your order is not picked up.