The safety of your items is our number one priority and we are happy to go out of our way to ensure your valuables arrive safe and secure. All packages are fully insured for the full value as soon as your package is scanned at FedEx or UPS, and all the way to our headquarters. We cover all the cost of mailing and insurance, even if you are items are returned to you. We will email your tracking number so you are able to track your package every step all the way to our door! Another safety precaution is we make sure our mailing labels are extremely discreet. A return label will say SHE only (not Sherry’s Handbag Exchange) as the name of business, our address, city, state and zip code. There is never any mention of the word cash, handbags or jewelry. We want to avoid suggesting what the contents are to provide another layer of security. It’s fast, easy and completely safe to use our mail in service. We wouldn't have it any other way.