Yes! You are still able to submit a Reasonable Accommodation request by phone, mail, fax and email.  You may send your requests for reasonable accommodation to your property manager directly, or to Rashida Jolly, Senior Program Manager for Customer Service and Compliance:
Mail to: 362 Green Street, 3rd Floor, Cambridge, MA  02139  Email to:  rjolly@cambridge-housing.org  Fax to:  (617) 902-2422  Call:  617-405-5513