Caregivers feeling like they were misled about the kind of hours, assignments, or pay they would get is a feeling that can lead to low retention. Ultimately, not telling all of the details about the job expectations can create more problems for the agency and the new hired caregiver in the long run. Being transparent allows the agency to hire caregivers who want the job with the negative and positive aspects in mind. It also builds a sense of trust between the potential caregiver and the agency recruiter. The right candidate will appreciate the transparency and be excited to join the agency.