While many people consider credit card chargebacks to be an unavoidable cost of doing business, there are some strategies you can use to avoid them. The first step is to maintain open lines of communication with your customers. Have a clear return policy in place and explain it to your customers verbally.
You should also strive to clearly describe your services or products so that the customer is not taken aback when they receive the item. Finally, provide excellent customer service by promptly responding to inquiries. This allows the customer to inquire about an issue and receive an answer before filing a chargeback.