The Suitcase.Repair fitting guarantee applies to all spare parts which have been recommended by our search when searching for the correct suitcase model number.
For the guarantee to apply it is essential that you search for the model number of your suitcase. You can find out more where to find your suitcase model number here.
Important: We strongly advise against selecting spare parts by visual comparison as this can be often misleading. As these parts are not recommended by our search they will not be covered by our fitting guarantee.
Additionally, the following exclusions and limitations apply:
For spare parts for which a 'Comparison Required' warning is displayed in search results the fitting guarantee only applies if the comparison has been performed prior to purchase. The fitting guarantee does not apply in cases where both items which need to be compared prior to purchase are ordered. If you are unsure on which of the items you require please kindly contact our service team prior to purchase.
The Suitcase.Repair does not apply to alternative products suggested on the product page but only to spare parts shown in the search results when searching for the suitcase model number.