There are three (3) ways to track your order: Once your order ships, you'll receive a tracking reference to monitor its progress online through the carrier, whether it's USPS (United States Postal Service) or UPS (United Parcel Service). #1- Simply use the tracking information provided in your shipment notification email or #2- Log in to your member account on our website to track your order's journey. Please be aware that once an item is shipped and registered in the carrier's official tracking system, our role in the tracking process is ended.  If you've placed an order and haven't received its confirmation within 24 hours, please reach out to us at customerservice@evanruby.shop . Before contacting us, we recommend checking your spam or junk folder just in case the confirmation email got sent there. #3 - Additionally, you may track your order from the HOME Page, under the Customer Service heading.