To make a claim with NEOS, call 1300 090 188 or email claims@neoslife.com.au. Alternatively, your financial adviser can do this for you.
When making a claim, you will need to:
Complete the initial claim form by filling it in yourself or speaking to someone over the phone.
A statement from your doctor
Proof of identity.
You or your beneficiary (the person/s you nominate your money to go to when you buy a policy) may need to provide additional medical or financial evidence depending on the type of claim.