The Goldsbrough offers a 24-hour Concierge service and security from 5pm to 6am. The Concierge provides services to all occupants such as receiving parcels, taking bookings for the meeting room and goods lift (for moving in or out or moving furniture or whitegoods), and bookings for the airport shuttle. The Concierge can also help with street directions and general information about Pyrmont and the city. You can find the Concierge and Security on level 1 opposite the reception desk, and you can call them on 9692 9455.