We are doing our best to ensure product quality and order accuracy. However, it may happen that you receive a damaged item, poor-quality printing or incorrect product. Thankfully it is rather unusual! But, if it is the case, we still guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on all the affected items.All we need is your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item. Please contact us by email at sales@trendifyco.com and one of our helpful support staff will organize a reprint or a refund for you!