Only a trustee is licensed by Federal government of Canada to administer the Bankruptcy and Insolvency Act. Unless a credit counsellor is affiliated with a trustee, he/she cannot file bankruptcy or consumer proposal documents. The “informal” proposals they make with creditors carry no legal weight, are often not supported by your creditors, and may not deal effectively with your debt. To learn more about Licensed Insolvency Trustee, we suggest you read this guide by the Office of the Superintendent of Bankruptcy .