At Eve Furniture, we strive to ensure that your furniture arrives in perfect condition. However, in the rare event that something goes wrong with your shipment, we’re here to help:Damaged Items:Inspection: Upon delivery, please inspect your items carefully. If you notice any damage, report it to the delivery personnel immediately.Document: Take photos of the damage and note any issues on the delivery receipt.Contact Us: Reach out to our customer service team within 48 hours at (281) 800-9057 or email info@evefurn.com with your order details and photos of the damage.Resolution: We will assess the damage and arrange for a replacement or repair at no additional cost to you. Our team will guide you through the next steps to ensure a quick resolution.Missing Items:Check Shipment: Compare the delivered items with your order confirmation and packing slip.Notify Us: If any items are missing, contact our customer service team as soon as possible.Follow-Up: We will verify the issue and arrange for the missing items to be sent to you promptly.3. Delayed Delivery:Track Your Order: Use the tracking information provided to monitor your delivery status.Contact Us: If your delivery is delayed beyond the expected timeframe, get in touch with our customer service team for assistance.Support: We will investigate the delay and provide updates on your order's status. If necessary, we will expedite the delivery process to the best of our ability.Your satisfaction is our priority. We are committed to resolving any issues quickly and efficiently to ensure you are happy with your purchase. For any concerns or questions regarding your shipment, our customer service team is here to assist you.