The information is once again triaged by the DO.
Level 1
If a Level 1 issue is reported, the DO will communicate with the relevant staff member immediately to try and remedy the situation. The line manager or relevant staff member at UCLan will be informed.
Level 2
If this is a Level 2 issue, the DO will communicate with Head of Course immediately. Head of Course will meet with the individual and an action plan will be raised to try and remedy the situation.
Confirmation that the rating is appropriate will be documented. Suspension of teaching duties may be needed and, in this case, disciplinary proceedings may need to be discussed.
Level 3
If this is a Level 3 issue, the DO will communicate with the Head of School immediately. They will meet with the individual and an action plan will be raised to try and remedy the situation.
Confirmation that the rating is appropriate will be documented. If it's correct, this will lead to suspension whilst investigation is undertaken. Appropriate proceedings are discussed.