Unless you are in the United States you will most likely have to pay import tax, duty and/or VAT imposed by your government.
When ordering from conductivelabs.com, in addition to shipping cost, you can see the estimated tax once an item is added to the cart.
The importer (customer) is responsible for paying the import tax/VAT and other fees associated with importing a product ordered on conductivelabs.com, and Conductive Labs will never be responsible for your country's taxes, including for cases of replacing a defective product. Most countries customs departments offer a process for exchanging hardware, and you will need to understand that process in order to avoid additional taxes if the situation arises. Let us know if there is something you need us to provide in order to complete the process.
Check with your Country's Customs department website for rules and fees. If your parcel ships by express carrier, you may also be charged an additional fee (around $10 USD) for their handling of the customs processing. We ship from Beaverton, Oregon USA.