Simply put, managed services are a more holistic approach towards your tech support. Managed services are a flexible collaboration between a company and its provider. On one hand, the provider can work alongside your in-house team. Alternatively, you can hire a managed services provider instead of having to build your own IT department. Providers are experienced with helping clients overcome fuzzy requirements and can take ownership over all of their technology responsibilities. On the other hand IT services alone are more narrow focused and require more input from the client on specific project needs.