Returns are subject to a restocking fee of 15% of the purchase price. QTM-RC may assess the restocking charge on the customer's account or deduct the charge from the refund amount on all returns, subject to the return policy and any product specific policies. QTM-RC reserves the right to adjust the value of any item returned for refund to reflect its current market price, in which case restocking charges will apply after such adjustment.QTM-RC does NOT charge restocking fees for returns of defective products, products damaged in original shipping, or if you received the wrong item, the item did not match what was displayed on the site, provided the item is within its return policy period.In the event that a product is returned which is not defective or an incorrect product or where the product matches what has been displayed on the site, the product will either be returned to the customer or the return costs initially covered by QTM will be deducted instead. of the refund amount as well as any necessary restocking fees that may apply.Refunds will normally be made to the original payment method.