MULTI-DAY INTENSIVES: If you are booked into an intensive class (M-Th), you may cancel or change a future session up to the Wednesday before it starts and receive a full credit on your Splash account for future use. Due to current COVID guidelines, we are unfortunately unable to change or cancel a camp that is in session. Accordingly, there will be no credits, refunds or makeups for missed lesson days.
WEEKLY CLASSES: If you are booked into a swim class that meets once-per-week, you may change your class day, time or type with 24 hours advance notice. Please understand that in accordance with current COVID guidelines, we are trying to keep student groups as stable as much as possible for the health and safety of everyone. If you need to cancel your class for any reason, please submit your written withdrawal request thirty days in advance of your desired last lesson day. There will be no credits, refunds, or makeups for missed lessons.