To ensure the Collection goes smoothly, ensure you have your car keys to hand & your mobile switched on in case the technician needs to call you to find your address or your vehicle. You should also be at the address you provided the garage in the booking process during the Collection window they provide.
If you won’t be at the same address, or want your car returned to a different address, make sure you discuss this with the technician before they leave with your vehicle so you can make a plan to return the keys and any paperwork from your appointment.
The technician may also discuss any additional notes you left during the booking process to help them identify and fix your issue.