ScopeThe following steps will show you how to create a credit note for sent invoices. Items NeededAccess to DatagateNavigate to Invoicing.Switch to Action Invoices.Select invoice(s) in Sent or Sent manually status. Create Credit Note button will appear under the Actions dropdown.Click on Create Credit Note button, Credit Note generation process starts and display the operation progress page.After generation, you are taken back to the Action invoices screen from which you can select and send the credit note(s).