The RTC wants to hear from customers. If a customer has a comment or complaint, have them contact Customer Care at (702) 228-4800 option 7 or (702) 676-1834 (TDD) to ask a question or leave comments, complaints, suggestions or recommendations. Comments can also be made 24 hours 365 days a year online at rtcsnv.com by clicking contact us.
Or if the customer prefers, he or she may write to:
RTC Paratransit Services,
600 S. Grand Central Pkwy.,
Ste. 350
Las Vegas, NV 89106
Attn: Customer Care
When making a comment, please provide as much detail as possible so we can properly address his or her concern. For example, if the customer is reporting a situation involving a Paratransit vehicle, the exact date is necessary.