We normally process orders within three (3) business days of receiving them. Andiata Oy responds to, and processes orders in the order we have received them. The processing time is an estimate, and the customer has the right to cancel a sale in the case of a significantly delayed processing time. We will send the customer a separate email notification, once their order is ready to be shipped. The delivery time for products that are in stock is usually around 2-5 business days, from when we have sent the order confirmation. Andiata Oy is not responsible for any damages caused by a possible delay in delivery. A) IF THE ITEMS IS IN STOCK: The shipping time will depend on your chosen courier and delivery address once the item has been picked up from our warehouse by the carrier. Orders within the European Union normally take 1-3 business days to arrive after being shipped. Orders outside the European Union normally take 3 to 5 business days to arrive after being shipped, although customs procedures, depending on the country, may extend this timeframe. Please note, during campaign and sales periods there may be slight delays with order deliveries. A) IF THE ITEMS IS PRE-ORDER: Please note, that all of the products in your order will be shipped at the same time, based on the pre-order estimated delivery week, which may vay from 1-3months. If you wish to receive other products faster, please make a separate order for your pre-order product.