If you can't find your package even after showing it has been delivered here's what you do:Double check the shipping address There be a notice of an attempt deliver the package by door or mailboxDouble check and see if there was anyone else that may have accepted the package In some cases packages my show that they have been delivered 36 hours prior to the delivery date.If it's been more than 36 hours contact us imediatley so we can help you track your package and get the issue resolved. We are here for you every step of the way.