Yes, of course. Any Perfect Crates that are lost, damaged, or unreturned from your order are Perfect Crates that we can’t provide to other customers. During the pickup process, our Team Member will verify the quantity and condition of the Perfect Crates you are returning. If there are any lost, damaged, or unreturned Perfect Crates, our Team Member will note it on the paperwork and collect a signature from yourself or someone signing on your behalf. We will then charge your credit card the next business day or we will accept a check on the spot before we leave. The cost for missing, damaged, or unreturned Medium Rental Crates are $55.00 per medium Rental Crate, $75.00 per large Rental Crate, and $75.00 per Rental Skate. If at a later date, you locate the missing crates, we will pick up the missing crates and will credit your account, minus our pickup fee and any additional rental time that you incurred.