Ximenez Spinola Winery offered its customer service using the "One Net Virtual PBX" packaged services offered by Vodafone. This service consists of a virtual switchboard over mobile lines, with very basic functions and no control of incoming and outgoing calls.
Ximenez Spinola Winery was offering its customer service using the "Virtual PBX One Net" packaged services offered by Vodafone.
Due to the extreme simplicity of Vodafone's virtual PBX system and the numerous 4G coverage problems that Ximenez Spinola Winery suffers, they choose to look for other solutions that offer them greater control of their communications and above all the possibility of having accurate information on the number of telephone orders received, both from their fixed lines and their cell phones.