If you have a clock but need to transport it somewhere or store it for a while, we recommend a few things: - Always turn the clock off (and remove the battery for the clock hands) when you take it down from the wall.- Try to keep it stood up, as if it is still on the wall when inside a box, particularly if it is to be stored for a while. The clock can lie on its back but not for longer than just a very few days.- Use the box it came in, or other packing that simply prevents heavy knocks or scratches.- If your clock came with one inserted, don't ever try to reinsert the 'transport lock' pin that will have been removed when starting the clock for the very first time. - Don't send the clocks in the post or they will most likely be badly damaged!