If the ‘No matching record found’ error shows up when you track your PAN card status, it might be indicative of non-receipt of your PAN application or the supporting documents by the concerned issuing authority - UTIITSL or Protean eGov Technologies Limited. If you’ve couriered the PAN application or the supporting documents to the issuing authority, you can check its postal status by using the tracking number you would have received to get to know its whereabouts.