If you already have a keycard, you can load the ticket directly onto it. The ticket will be activated and you can go through the turnstile 15 minutes later. Otherwise you choose the option "Pick up at the cash desk". This costs an additional CHF 5.- for the keycard, which you will receive at the cash desk. With the voucher, which you will receive by e-mail, and an official ID, you can now pick up the ticket at the selected ticket office (marked ticket offices for online orders).
Annual passes ordered online (TopCard, Local season ticket) will be sent by mail within five working days after payment.