Ans:
India has been the best and most reliable service provider in customer care for the BPO companies from the USA. The market is expected to grow with a CAGR rate of 8% in 3 years from 2021 to 24. This is due to our large population of English-speaking persons and a low salary/ wage in India. For example, the call centres pay agents USD 201/month in India versus USD 397 in Mexico and USD 318 per month in the Philippines. The average BPO salary in India is ₹ 324,973 per year.