90 Night Mattress & Topper Sleep Trial We want to ensure your complete satisfaction. Since it may take some time for your body to adjust to the firmness of our products, we require a minimum trial period of 30 nights within the full 90 night return policy. That way we can ensure you've given your body enough time to try and adjust to your airweave Takumi 2.0, Nagomi 1.0, Mattress Topper, Mattress Topper Luxe, Futon, Travel Mattres Topper. If you are not completely satisfied you are eligible for a partial refund in the form of the original payment as long as you get in touch within 90 days from when your item was delivered AND you have tried the product for a minimum of 30 days. If you choose to return one of the items above, you will be subject to a $199 transportation service fee and 15% recycling fee. Please note that customers can receive a cash refund for their first mattress return, minus a $199 transportation service fee and 15% recycling fee. Any subsequent returns will only be eligible for store credit in the form of an airweave gift card. *Exclusively for Kiwami 3.0 If you are not completely satisfied, you are eligible for a partial refund in the form of the original payment as long as you get in touch within 90 days from when your item was delivered AND you have tried the product for a minimum of 30 days. If you choose to return one of the items above, you will be subject to a $475 transportation service fee and 15% recycling fee. Please note that customers can receive a cash refund for their first mattress return, minus a $475 transportation service fee and 15% recycling fee. Any subsequent returns will only be eligible for store credit in the form of an Airweave gift card. 30 Night Airweave Mattress and Advanced Mattress Sleep Trial The New airweave Mattress and New airweave Mattress Advanced are subject to a 30 night return policy. If you are not completely satisfied you are eligible for a partial refund in the form of the original payment as long as you get in touch within 30 days from when your item was delivered. If you choose to return one of the items above, you will be subject to a $$199 transportation service fee and 15% recycling fee. Please note that customers can receive a cash refund for their first mattress return, minus a $$199 transportation service fee and 15% recycling fee. Any subsequent returns will only be eligible for store credit in the form of an airweave gift card. All sales are FINAL for our accessories. If you receive an order that is defective, damaged or was shipped incorrectly, you must keep the item in its original packaging with all tags in tact and contact us at support@airweave.us within 48 hours of receiving your order for immediate assistance. See return policies for details.