We offer a 30-day return policy if you are dissatisfied for any reason. To initiate a return and receive a refund, please ensure the following steps are followed:
Contact customer service so they can coordinate with Logistics Department to pick up the Coast Freshe Cold Plunge or Coast Freshe Hot Soak
Take pictures of the unit in the event something happens in transit.
Please note: The customer will be responsible for covering the shipping costs for the return along with a 20% restocking fee.
For any further assistance or inquiries regarding the return process, don't hesitate to reach out to our support team. We are here to help!