In this course, students delve into essential topics and processes involved in intake, assessment, and case management for effective service delivery. Through a combination of theoretical and practical approaches, students gain a comprehensive understanding of factors that impact critical areas and develop the skills needed to excel in real-world situations.  There is a strong emphasis on hands-on learning, with students engaging in role-playing exercises, receiving feedback from instructors and peers, and other practical exercises that enable them to apply their learning in realistic contexts. By the end of the course, students are equipped with the skills and knowledge needed to confidently conduct effective intake and assessments, as well as manage cases with sensitivity and professionalism.  What will you learn:  Implement all three phases of case management (Assessment, Planning, Implementation) and be aware of working with diverse populations. Gain valuable skills for interviewing & data collection through case management with first-hand experience in plan changes. Learn about psychological reports, the DSM-5, social history & vocational evaluation. Make informed referrals & create a professional network. Understand the biopsychosocial model, differentiate screening vs assessment of substance use disorders & learn characteristics of working with SUDs.