When a user signs in with a SportsEngine account the system will check to see if they belong to your team. If they currently do not have an account, one will be created for them and kept in a limited-access state until full activation is granted by an administrator. When signed in with limited access, members will only have the ability to see their account information and signup for classes or register with their team.When a new user is created under this limited access state they will be assigned the status of Lead Generation which is used to track who is visiting your site and who you need to activate an account for.To view Lead Generation Accounts:From the left navigation menu click Org Tools > Accounts.Click Customize Filters.Scroll down to Account Status and select Lead Generation > Apply.To give a Limited Access account full access:From the left navigation menu click Org Tools > Accounts.Click Customize Filters.Scroll down to Account Status and select Lead Generation > Apply.Find and click the account you wish to grant access.Click the Account Status field and select Active.Click Save.