The No. 20(3)/2022-CERT-In directive requires companies to keep your personally identifiable information, including: full name, the time you started using the service, IP address, email address, what you use the service for, personal contact number, and unauthorized social media access. Collecting and storing this information for any period of time increases the risk of it being leaked in a data breach. If that happens, bad actors could use your details in a variety of ways, like scams, fraud, and even identity theft.  PIA can help you avoid data collection safely access Indian sites and services. If you have questions about how you can continue with our service despite the new directive, reach out to our customer support team.