Primary account holders and authorized users can get a pass by using your T-Mobile app, logging on to My.T-Mobile.com or following the link in the welcome text message you receive when you enter 215+ countries and destinations. You can also call your Team of Experts before your trip by dialing 611 on your mobile device. The charges for the pass will show up on your next T-Mobile bill. If you would like to add multiple $5 International passes to your account at one time, you must call your Team of Experts.
Additional users on your account can also purchase their own international passes. To purchase a pass for immediate use, these users simply log into the T-Mobile app or My.T-Mobile.com account and use a credit card to purchase an International Pass.
T-Mobile for Business Customers that cannot utilize the T-Mobile app or My.T-Mobile.com to purchase passes, must have an authorized user call Customer Care to have the pass(es) added.
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