Overall, using Fully Managed Services will help improve your business operations and cut expenses by offloading general IT management and monitoring duties from an in-house team to a better-equipped external team. Managed Services takes the overall security of your network and data out of the hands of a single person and puts it into the hands of an entire team with proven systems and protocols.  It also frees up the time of your internal IT team. Monitoring and managing information technologies is time-consuming. Passing this portion of IT management to an external team means your internal IT team can focus on day-to-day challenges and more strategic thinking. Better cost efficiency. Around-the-clock monitoring without the cost of a 24/7 in-house team. Greater expertise. Instead of relying on the knowledge of just one or a handful of in-house staff, you’re benefiting from the expertise of an experienced managed services team. Increased security. Using an outsourced managed services provider typically means a higher degree of protection due to round-the-clock monitoring and by taking the overall security of your network and data from the hands of a single person and putting it into the hands of an expert team with strict systems and protocols. Predictable pricing. Reactive or break-fix purchases, such as those typically done by an in-house IT team performing unplanned or urgent IT repairs, almost always cost more than preparation and planned management by a managed services provider. Reduced risk. With an external managed services team, you get a more well-rounded team, better checks and balances, and more streamlined processes than you can see in an in-house team. Detailed service agreements. Instead of an in-house employee who is at the mercy of whatever emergency is loudest and most urgent, managed service providers give you a detailed list of deliverables that are rarely—if ever—matched by a full-time employee. After hours and sick/vacation support. Just because your employees are gone for a weekend or are on vacation doesn’t mean your technology needs are put on hold as well. A managed services provider can offer 24/7 monitoring and support—even on weekends and holidays. Higher standards. Since fully managed services represent an entire suite of technology vendors, they typically have to hold more up-to-date certifications in the constantly evolving IT products and services than your in-house IT staff has time to acquire. With an MSP, you will get better-informed decisions and expertise.