We will not try to wash the walls and the ceilings. We will however clean all cobwebs. We can wash/clean the walls if you ask us to do it. This service will cost extra and the entire responsibility will be yours should any damage to the walls occurs.Not included in the end of tenancy cleaning are: carpet cleaning, exterior windows, any external areas (patios, gardens, external staircases, parking spaces, balconies, terraces). Please also note that we don’t defrost freezers. The freezer has to be defrosted by the customer so that our cleaning team can clean it inside and out.