Yes, it is a required step when onboarding a new client/department, working on a new language combination, or working with any new content. The preflight process includes following our ISO 17100 guidelines and workflows and:
Ensuring we have all the necessary assets to perform the service requested
Performing a cultural checklist analysis
Confirming proper glossary and non-translatable list are being used
Using ISO process to align the correct linguistic team to the type of content needing translation, formatting, and QA