You have 14 days to make your demand to return your products.
Any return must be requested and approved by our Customer Service. No return will be accepted without our prior authorization.
To do so, you must submit a return request directly from your order history in your customer area.
Select the order and the items to be returned from the "Details" and click on the "Return" button.
You will then receive an email with the instructions to return your products. You have 14 days counting from the reception of the email to ship the products.
During Holidays time, the return policy extend to the 2nd of january.