Hotel management involves overseeing the day-to-day operations of hotels and bed and breakfasts is essential for providing excellent hospitality and reaching business goals. It involves managing staff, ensuring high-quality guest services, and maintaining the financial and operational aspects of the business.
Managers are responsible for a wide range of duties, including reservations and bookings, guest services, housekeeping, food and beverage operations, marketing, sales, and staff recruitment and training. They also need to maintain hotel facilities, ensure compliance with health and safety regulations, and manage finances.