Our network of home cleaners cover Hong Kong Island, Kowloon and New Territories. Bookings need to be made at least one day in advance. Appointments made through our platform, takes on average one working day to match the proposed cleaning appointment with a suitable cleaner. We may on occasion experience a surge appointment requests during peak hours. This may lead to a shortage of available domestic helpers within the community who have availability to take up the request. We understand your urgency and will be most happy to assist you with the status of your order and where necessary, expedite your order for a cleaning service appointment should we hear from you through Whatsapp at 55778724. Please be advised that we will be available to hear from you any time between Monday to Sunday 9 am to 6pm.