Due to the various complex parts and mechanisms of our appliances, leaks could possibly occur at a variety of areas. Check first if the tap is absolutely pressed flush in the closed position when not in use. If the leak is occurring at a junction point, make sure the screw/knob is entirely turned inwards. Remember, righty-tighty and lefty-loosey! Unfortunately, many of these parts may come loose on the bumpy road en route to your address. If your appliance is innately defective, we will happily replace it under our 6-mo. warranty.