How a claim progresses varies with every client. It takes longer if there is a dispute about how the accident happened and if you have severe injuries.
Generally, a letter of claim will be sent to the Defendants at the outset setting out why we think they are responsible for your injury. They will have 3 months to investigate liability and confirm their position.
In road traffic accident cases where compensation is likely to be less than £25,000 the Claims Notification Form is submitted to the insurer who has 15 working days in which to investigate liability. If the Defendant does not admit liability within that period then the Defendant will have the full 3 months to investigate the claim.