Sometimes USPS tracking information can be inaccurate in real time, and packages are marked as delivered before they actually arrive.
Your package will most likely be delivered within a few days, but it’s great to check with your family members, neighbors, PO Box and/or post office for more information in the meantime.
If you do not receive your order in a couple days, please email us within 14 days of the last tracking update, with your order number and tracking information so that we may assist you further!
In the event that a Registered Mail article, both local and overseas, is suspected to be lost, please contact us and we will raise an enquiry. We will check with the relevant departments, do give us 14 days to get an update.