For the Starter plan, the onboarding is used to assess your WooCommerce site, understand how every piece works together, study any custom code created for the site, create an initial documentation and code repository, as well as create the automated tests. For the Launch and Growth plans, on top of the work described previously, it also includes the migration analysis and execution to WordPress VIP. When analyzing a site to be migrated to WordPress VIP, a list of issues is created based on WordPress VIP standards and hosting rules. This list contains both migration blockers and non-blockers. Included in the onboarding fee is fixing the blockers. The non-blockers can be worked on after migration using blocks of hours purchased separately, or, if you're in the Growth plan, using the monthly hours included with it. If your site is in another platform other than WooCommerce/WordPress, then the onboarding will be a different process and it's fixed at $7960 USD for any plan. In this case the onboarding will be repurposed to create a plan of action for the replatform. Get in touch with us so we can work together on the next steps. If you're an existing longer term customer of Saucal, the onboarding fee is waived for the Starter plan, and for the Launch and Growth plans you get a 50% discount (bringing it down to $3980 USD).