Let us read in detail about the many ways in which you can improve CX analytics with sentiment analysis. 1. Analyze more data sources 2. Use relevant aspect models 3. Go beyond surveys and NPS scores 4. Identify sources of customer dissatisfaction 5. Increased customer engagement 6. Competitor analysis 7. Eliminate human bias and Increase objectivity 8. Track customer sentiment trends 9. Monitor and track market trends 10. Improve and increase offerings