Please use your own laundry bag or a pillow case for your first drop off. We will return your order in a clean recyclable bag or you may purchase a reusable bag when booking your pick up. For repeat customers we will return your order in a reusable Fresh laundry Company bag. This is yours to keep. If we notice that your bag is getting worn, we will replace it automatically for you. You may choose to purchase additional bags online or in-store.