Salesforce.com, Inc. is a cloud-based software company headquartered in San Francisco, California. It implements CRM service and also provides a parallel set of enterprise applications focused on marketing automation, customer service, analytics, application development etc. The company was founded as a Saas company on February 3, 1999 by former Oracle executive Marc Benioff, together with Parker Harris and others. Salesforce.com's CRM services encompass several products: Commerce Cloud, Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Manufacturing Cloud, Analytics Cloud, App Cloud, Vaccine Cloud, and so on. Salesforce's main services are tools for case, task and issue management. Salesforce Lightning Platform allows developers to create add-on applications that integrate into the main Salesforce.com application.