Cancellation 30-15 days before arrival: the total amount returned, except bank fees and operating expenses of the hotel. Cancellations for 14-7 days before arrival: 50% of the retained value of one night stay, the rest amount will be refunded , minus bank fees. Cancellations for 6-3 days before arrival: 100% cancellation fee of the cost of one night stay, the rest amount will be refunded, minus bank fees. Cancellations for 2-0 days before arrival: 200% of the retained value of one night stay, the rest amount will be refunded, minus bank fees. If your non-arrival fee is not refundable. If a guest calls in, but decides to leave earlier, the money for the unused nights are not refundable.