Once your shipment has been delivered, our system will automatically send you an email with the ability to review your recent shipment.
Once you have submitted your Send My Bag customer review, it is then put in a queue, read and then pushed live. If you have encountered any problems whilst using the Send My Bag service, a member of our Priority team will reach out to engage and resolve any outstanding issues, not been previously reported. All reviews are typically published, unedited, within a few days of being submitted.