If, for some reason, you want to suspend your activity for a
certain period and do not use the Add-ons, but you plan to return to them later, we can pause your
subscriptions. While the subscription is paused, it won’t be renewed automatically. Your back office
will be blocked, but all data will be saved and available after reactivating the subscription.
When you restart to run your business, you can resume your subscription by pressing the Reactivate
button on the billing
page. When you reactivate the payment, you will begin a new subscription period, and a new
invoice will be issued. If you had an unpaid invoice before the subscription was paused, you would
also need to pay it at the time of subscription reactivation. Please contact the support team with a
request to pause your subscriptions.