• Residential cases: If the Affordability tile isn’t showing, it means either the address, employment, or security information hasn’t been added correctly. Please check these fields are complete and there aren’t any errors.
• Commercial Term and Homeowner Business Loans: We don’t assess affordability on MBV. Please ensure the application fits our 50% TSDI and upload the relevant proofs as outlined in our underwriting and packaging guides.
• Buy to Let and HMOs: Initially, we assess affordability on our Rental Income Calculation. So if the case has passed based on this information, then MBV won’t open up the Affordability tile.