Steps to be followed: Log in to the Customer Portal. Select “My Partner” at the top right of the screen. You will see a list of local partners in your area. Please contact the partner of your choice. You can then click Connect to link your 3CX subscription to this partner. By connecting your account to your partner, our information will be displayed to your partner. The partner can then manage the subscription. That is, you can update and upgrade your keys. This means that you will not get login credentials for your phone system or access, call reports, or other sensitive data. Otherwise, you can just directly connect with us as we are a designated partner for 3CX and provide the technical support for free.