When conducting research, collecting original data has significant advantages:
You can tailor data collection to your specific research aims (e.g. understanding the needs of your consumers or user testing your website)
You can control and standardize the process for high reliability and validity (e.g. choosing appropriate measurements and sampling methods)
However, there are also some drawbacks: data collection can be time-consuming, labor-intensive and expensive. In some cases, it’s more efficient to use secondary data that has already been collected by someone else, but the data might be less reliable.