We understand that sometimes things come up and you will need to rearrange an appointment due to work commitments etc. This is not a problem as long as we know 72 hours before your appointment. This simply enables us the time to fill your slot with another client, meaning that the artist will still be able to work on that date and your deposit will be securely rolled over to another date. Any changes within less than 72 hours of the appointment however will mean that the deposit will be forfeited, meaning we would require another deposit in order to book you in.