Returns; If there was a mistake on our part and we sent the wrong part to you we will fix the issue. Please contact us with order details within 7 days of the delivery date. Cancellations; "Back Ordered", "Out of Stock" or "Discontinued items qualify for a 100% refund. Items that you have already agreed to backorder on will display "Back Ordered with Date Waiting on Item" and if canceled may be charged for restocking work if the original date you previously agreed to has not changed. In some cases, we will grant a refund or order cancellation on other processing items. In this special case, a restocking fee may apply from the warehouse of origin of up to 35% for restocking and cancellation work done. Otherwise, returns are non-negotiable for buyer's remorse, buyer's mistake or custom-made items.