Not at all. Should we identify it to be beneficial for you to work with us on an ongoing basis and upon accepting an Ongoing Service Agreement, you have the right to end your agreement any time. In fact, for any agreed ongoing service retainer, we legally need your written and informed consent to maintain such arrangements every 12 months. This places the onus on us to ensure we are continually adding value to your situation for the services we provide and keeping you on track with your long-term goals, ensuring you want to remain a client. Whilst we ideally aim to work with all of our ongoing clients for the long term, we understand that changes in circumstances mean such arrangements may no longer be necessary or required. That’s why we will support and facilitate any exit once the decision has been made. If you have paid an annual retainer upfront in full, you will also receive a pro-rated refund from the date of termination up to your anniversary date. It is for this very reason that Falcon Financial Advisers will provide a consistent level of effort, attention and focus to all clients, new and existing. Whilst we are a growing business, and welcoming new individuals and families, you can be comfortable in the knowledge we will never forget our existing long term loyal clients, which can unfortunately happen in larger institutions like banks and insurance companies.