Yes, players can request that their account be reopened, although they must be prepared that it can take a while, and the casino may not approve the request. A user who lives within a location regulated by the Malta Gaming Authority or Curacao will need to provide the casino with information such as their name, home address, email address, and a copy of a valid identity document via email if they wish to reopen their account. They must also disclose why they closed their account within the said email. Reading the Terms and Conditions of the casino, as well as the Play Responsibly page, is another requirement. As for users in UKGC-licensed regions, they can also email the casino, and they will be contacted by Privewin with further instructions.