You can reset your device in the following ways:For most devices that have a reset button (please refer to the Quick Start Guide to find the reset button on the device): EZ Mode: Turn off the device, hold the reset button for about 5 seconds and then a light will start blinking rapidly. Follow the step-by-step guide within our App to reconnect the device.AP mode: Keep the light rapidly blinking and then long press the reset button on the device for about 5 seconds. The light will start blinking slowly. Follow the step-by-step guide within our App to reconnect the device.For lighting devices such as smart light bulbs：EZ Mode: Turn off the device, turn the light On/Off 3 times and then a light will start blinking rapidly. Follow the step-by-step guide within our App to reconnect the device.AP mode: Keep the light rapidly blinking and then long press the reset button on the device for about 5 seconds. The light will start blinking slowly. Follow the step-by-step guide within our App to reconnect the device.Note: Our smart Wi-Fi devices only support 2.4 GHz network.