In the event that your order is canceled prior to shipment, we will refund you in full for your product cost, any associated shipping costs, and the amount paid to add Route+. Per our Cancellation & Return Policy, order cancellation requests should be submitted no more than 24 hours of an order being placed. Cancellation is not guaranteed until we have confirmation from the vendor/manufacturer, even if the request is received within 24 hours. If your order has not yet shipped and you would like to remove Route+ shipment protection, we will refund you the amount paid to add the service.