For a booking confirmation to be generated, it is necessary that after making the payment you are redirected back to our app or webpage for us to know that the payment has been made. If during this stage something goes wrong (i.e., power failure, or a slow internet connection) and the connection breaks down, our system won't know that the payment has been made and your account is debited. In such a scenario the booking Id won't be generated. However, you need not worry; do let us know via hello@mistay.in or call us on +91-9821344568. We will check the issue and revert to you with the resolution.