If you are experiencing a bad audio quality and the audio keeps stuttering, then you need to follow these steps to troubleshoot your problem: 1. Fully charge the AirPods before using them with your device. Or else, you might find some issues like audio stuttering or losing connection again and again. 2. You might be out of your laptop’s Bluetooth range. The normal range for AirPods is between 30 to 60 feet or 10 to 18 meters. 3. Try updating your hp laptop drivers. You may also face issues if your laptop drivers are not up to date. If you are still facing the issue after applying these troubleshooting tips, you need to call apple support for help with technical damage.