We have back-up coverage in the event your private sitter gets sick or is unavailable. Back-up caregivers will have a similar level of skill and training as your main caregiver. They'll also be updated on the client's care plan before visiting your loved one. We are on call 24 hours a day, 7 days a week, 365 days a year. With a network of over 2,000 elderly caregivers, our clients don't have to worry about being left unattended during pre-arranged schedules.