There are some uncommon tracking statuses that may be seen when checking a package’s tracking. A few examples include the following:
Damaged in transit
- This indicates that the package was damaged while being delivered. For this, a claim would be filed through the carrier to receive some type of compensation.
Uncontrollable customs delay
- This occurs when a package routed internationally is held up at customs for some reason. Typically there is not much that can be done in this scenario, except for having the end customer pay any outstanding duties or taxes.
Missed “In Transit” pickup scans (applies to US Mail Service international)
- Sometimes an internationally routed package sent via US Mail Service can stay stuck “in transit” for a long period of time and then all of a sudden update to “delivered.” It is important to note that since US Mail Service does not guarantee international tracking, packages sent out at this service level can lose tracking updates once it hits the destination country