Acer will accept returns within 15 days of delivery for most hardware products.
Shipping will not be refunded.
The customer is responsible for the return of the product and must obtain a Return Merchandise Authorization (RMA) from Acer by contacting 1-800-910-2237.
Item(s) must be returned within 7 business days of the issuance and receipt of a valid RMA.
Returns must include all original packaging, accessories and manuals, not have any missing parts or accessories (e.g, cables, manuals, driver disc) and be in a resaleable condition.
If you cause damage to and/or modify the product, you void your right to return. Acer will return such merchandise to the customer.
Refunds/credits will not be issued until Acer has received your returned product with a valid RMA and processed it accordingly. Please allow 7-10 business days for processing once we receive your return.
Obtaining a RMA number does not extend your Return or Exchange time period.