If you want to return a parcel within Belgium or abroad, then:Your parcel may not weigh more than 30 kgThe longest side may not be longer than 1.5 mThe total dimension may not be greater than 3 m (1 x length + 2 x width + 2 x height)To return a parcel of maximum 2 kg abroad, different maximum dimensions apply:The longest side is maximum 60 cmAll dimensions together are maximum 90 cmIf the parcel is a cylinder: maximum 60 cm long and 20 cm diameter