SNM staff have gone the extra mile. They are out in the wild checking out new trips, secret locations, hidden gems or just getting to know the places even better!
They would have done office and paper work, ensuring all the information is absorbed, getting to know you before meeting you.
Staff will also be researching history, stories, keeping their skills up to date, cleaning and maintaining equipment and more.
They spend a lot of time and money in attaining competencies and industry standard qualifications.
Basically they do so much from organising you all, treating you as individuals, probably setting up equipment and activities for you, setting up your accommodation, all while looking after themselves too!
So they do a lot and you pay for what you get.