Your car will not be eligible for return if - It is a Private Seller PRO or Private Seller Car. It is a CARS24 Certified Ca(CARS24 Prime, CARS24 Lite) that has been driven <1000 km at the time of delivery The vehicle has been modified, in an accident or damaged, altered from the condition it was delivered in or had a lien or other encumbrance put on the vehicle. Car has clocked more than 500 km from the delivery date. The vehicle has been examined and repaired by a third party/mechanic post-delivery and before returning it to CARS24 There is any change(s) initiated in the vehicle by any such external party There are issues observed in the vehicle due to negligent driving by the Buyer In case of car pick up from your location, you are not available for 14 days from the date that the car is delivered to you.