Cancellation Policy
• A full refund will be granted up to 21 days before your tour. • From 20 to 8 days before your tour, refunds are available less a 15% cancellation fee. • No refund will be granted for a cancellation within 7 days of your tour.
Tours operate rain or shine. Our company reserves the right to cancel, reschedule, or adjust the trip due to dangerous weather conditions. If we cancel a kayak tour due to weather, you can receive a full refund for the kayak tour. Ferry travel to the island is non-refundable, even if your kayak tour is canceled once you are on the island. This cancellation policy may vary for custom trips and events that require more preparation.
Date Change Policy
• You may change your date, pending availability, with no fees up to 14 days before your tour. • From 13 to 8 days before your tour, you may change your date for a 10% fee. • No date changes will be granted within 7 days of your tour.