There can be several reasons why strategies may not work. Make sure your API keys are checked to allow trading and the IP addresses in the white list of keys are correct, the Start button in the MoonBot terminal is pressed, you must have enough deposit to place an order, the AutoDetect and Strategies buttons must be enabled, and the strategies themselves must be activated and correctly configured. Then, to check why the strategy is not triggering the filters, enable the "Funnel" button (Filters on Charts) on the MoonBot's main terminal window. Open the chart of any coin and you will see a list of strategies, indicating the reason why the strategy does not work on that coin at that moment and which filters prevent it from running. In addition, open the log file and look at the log entries where you will find the cause of the problem.
You can also ask for help in the Moon Bot Public telegram group: https://t.me/Moon_Bot_Public or you can get paid expert advice in a private MoonBot Academy English paid Telegram group (contact Kost Main https://t.me/kostmain for access to this group).