Lesson cards cannot be paused. If you are making use of a Balanzs Sometimes, Balanzs Regular or Balanzs Always membership, you are able to take a break as of a future billing date for a specific amount of days. If you are not quite sure yet how long you will not be making use of your subscription, there may be times it is more logical to terminate your current subscription and purchase it anew upon your return.
To pause or cancel your membership you send an email at least 10 working days before your next upcoming billing date, in case of a pause please include the preferred reactivation date of your membership. Should we receive your request too close to your next billing date, your requested changes will be applied to the subsequent billing date.