If you do not use the provided return shipping label and would rather ship your items on your own, please send the items back to Lucchese at the address below using any trackable method. Be sure to insert the packing slip that has your name, address, order number and contact information inside the box before shipping. We recommend that you insure the shipment. Once we receive your package, we will promptly process and issue a refund in accordance with the returns policy.Please send returns to:Lucchese Online Returns20 Zane GreyEl Paso, TX 79906