If you already have an active copper phone line, you won't need to install anything to take up the Ultimate Voice home phone plan.
If you don't have a copper line at your address, you may need a technician to connect you. We'll let you know once we have your details.
Once you take up a phone line service on the nbn network, you can’t move back to Telstra services on the existing copper network unless you’re in an nbn Fixed Wireless area.