A line chart depicts the number of inquiries received by the British Tourist Board during the first six months of a given year. Information is divided into his three sections: Personal Inquiries. Letters/Emails, and Phone Calls. Overall, it is readily apparent that face-to-face inquiries were the most common during this period, overtaking telephone, which also rose. In contrast, requests for information by email or letter decreased and were the rarest at the end of the study period. At the beginning of the first month, personal information requests were the lowest of all three categories at about 420, while written requests and phone calls were at 770 and 900 respectively. In March, personal questions (800) exceeded letter/email requests by 100. Personal questions were on the rise, peaked at 1,900 and ending the period. In contrast, telephone inquiries remained at 1,000 for about a month from March to April. The numbers were growing exponentially, finishing just behind 1,600 personal inquiries. Letter and email requests, on the other hand, remained the same (700) for a month from May to June before dropping sharply to 400.