The app works differently for Uber drivers and riders. Below, we outline the steps that riders must take in order to hail a ride using Uber’s app.
Open the app. Once open, the rider must type in their destination. Then, they review pricing and vehicle types before choosing an option. They must then confirm the pickup time.
Match with a driver. Drivers nearby will see the ride request and choose whether or not to accept it. Once the driver heads toward the rider, the rider receives a notification. Then, they receive another notification when the driver is approximately one minute away.
The ride begins. Both driver and rider are expected to verify that they have the right vehicle or person. Once verified, the rider gets in the vehicle, and the driver begins the trip.
The rider reaches the destination. Using a built-in GPS system, the app directs the driver on how to reach the destination. Once it is reached, the rider gets out of the vehicle.