There are a couple of steps to successfully update a recurring transaction:
In the Activity Tab, delete the next recurrence of your template. Note: It is very important to delete the incorrect ACH recurrence to avoid multiple transactions.
In the Template Tab, locate the template and choose “edit”. Once the edits are completed, click save at the bottom.
In the Template Tab, choose “send” on the template you have saved, enter the next date you want the recurrence to start and process your ACH.
Once the ACH is processed, you will see the next two recurrences in your Activity tab.
If you have additional questions, please give us a call at 1-855-547-1385, option 3.