To cancel an order, please contact our support team by phone or via Live Chat as soon as possible, and confirm the cancellation by sending us a message on your order page.
100% of your payment will be refunded if you cancel your order before we assign a writer to work on it.
70% is the refund you can claim if a writer has already been assigned to your paper, which can be confirmed by the order’s status. The same refund can be claimed if less than half of the time has passed between the moment of the order and the deadline.
Up to 50% can be refunded if more than a half of the time has passed between the moment of the order and the deadline.
Up to 30% might be considered after delivery if you haven't downloaded the paper and the circumstances for the order cancellation were beyond your control.
Note: You cannot cancel your order if the paper has been completed and delivered to your order page on time. In this case, you can only request a refund due to quality concerns through the “Refund” button on your order page.