We are pleased to accept returns for items (excluding final sale items) by contacting us within 7 days of order delivery. The returned merchandise must be in new condition, unworn, with any original tags attached and must be accompanied with a copy of the packing slip. Customers are responsible for all additional shipping costs for returns. Crescent Down Works does not assume responsibility for reimbursement or compensation for returned packages lost in transit without proof of delivery to Crescent Down Works.Returns are credited to the original form of payment upon receipt of merchandise after close inspection of the product. Once processed, depending on your credit card company or bank, funds are typically posted within 3-10 days. To return merchandise, please fill out the return authorization form.Items marked as final sale are not available for a refund or exchange.