​Customers have 30 days from the shipping date to return unwanted and undamaged items. Zoro covers return shipping costs. Returned items must be in the original packaging. All returns must include a return authorization (RA) number that can be obtained by contacting Zoro Customer Service Department. Include a copy of the original order confirmation or packing slip with your RA paperwork as proof of purchase. Returns received at Zoro without a RA number may be assessed a 15% restocking (processing) fee.