We’re here to help with any issues you may be experiencing during checkout. You can contact us through our Support Center if you are experiencing any issues applying a coupon for a discount. But before getting in touch with support, you may want to double check the following first: Make sure that the code is being applied to the correct product mentioned in the coupon description. Double check that another coupon has not already been applied as only one may be applied per transaction. If you are still having issues after checking these items, there may be another issue preventing the discount from being applied, which we can help with.