Explanation: Per FCC regulations, the ITE-1000 operates on the 2.4ghz radio frequency band. This band is also utilized by many other wireless household devices such as cordless phones, smart phones, WiFi, Bluetooth, baby monitors, garage door openers, and even remote control toys. Interference, resulting in static or intermittent feedback in the headset, may be caused by one or more of the above devices.Solution: While we make every assurance that the system operates clearly and static-free below we some troubleshooting tips1. There may be interference from another device nearby. Please try relocating the base/dock to various locations and away from other electronic devices to improve the clarity.2. Please check that the power cable is securely connected to the speaker dock. Disconnect each end of the cable from the dock and TV and securely reinsert them. A loose cable will cause static. 3. Re-pairing the speaker may be necessary to allow the system to find a more clear frequency. Please see the instruction below on pairing the system: