With Partial.ly you have the flexibility to build a payment plan that suits you. Once you have built your plan and made your down payment, you will not be able to change the terms of your agreement, so its important that you consider your circumstances carefully when building your plan.
You can view your defaulted plans in the Partial.ly Dashboard. Go to the ‘Dashboard’ in the side menu and then click the ‘Other Payment Plans’ button.
If your Wild Roots payment plan has defaulted, you can still claim your tickets if you pay the outstanding balance of the payment plan in full. Click ‘Pay Balance’ next to your Wild Roots payment plan. There is no additional charge to do this and your tickets will be issued as soon as this payment is received.
If you are not able to pay the outstanding balance in a single payment, we may be able to restart a payment plan agreement for the remainder instead. In these circumstances…
You must contact us to make the arrangements.
We will require that you immediately make a payment equal to any missed payments according to your original payment schedule. This means your account will be brought back up to date, but it also means the longer you leave it before contacting us, the higher this payment will be if multiple payments end up being missed.
Partial.ly will add a 5% fee since this will be treated as a new agreement and we will add a €10 administration fee.
You will have the opportunity to choose a new frequency and start date for your instalments.