If you have concerns that a call or email you have received might not be genuine, contact our Supporter Care team on 1800 633 622 and we can investigate if such activity fits a pattern with other possible scam reports.
If you believe you have been a victim of a scam relating to The Smith Family, please contact Dylan Rose, National Support Care Manager on 1800 633 622. You should contact your bank or financial institution immediately if you think you may have provided your account details to a scammer.