We understand that life gets the better of you sometimes – say hello to the Pinot Guarantee. For just £2.95 per ticket the Pinot Guarantee: Provides you with the option to reschedule or cancel your tickets at any time. Allows you 1 free change before normal rebooking fees are incurred. Waives all £15 fees for rescheduling and cancelling tickets. Exclusions: Doesn’t apply to private functions. Doesn’t allow you to reschedule after the session has already commenced. Doesn’t apply to Gift Cards. If you do purchase Pinot Guarantee on a Gift Card, you can request a refund for the cost of the Pinot Guarantee. For cancellations with the Pinot Guarantee, the full amount of your tickets minus the Pinot Guarantee cost will be refunded.