Pigments can separate if the bottle has not been used recently. Make sure that you shake the bottle for two minutes before trying a drop. You might need to discard the first drop, as adhesive in the neck of the bottle might not mix properly. If it hasn’t worked, shake the bottle one more time.
If you have no success, make sure to check that the glue adhesive is within its sell-by date, as it may need to be replaced. Contact us at info@flawlesslashesbyloreta.com if you are still having problems with your pigments separating.