We offer a satisfaction guarantee on all of our pet meals! If your dog or cat doesn’t eat our food, new subscribers will receive a credit towards new recipes to try in your next order. Please contact us at info@tomandsawyer.com or +1 (647) 247-3212 and we will help you select the best meals for your fur-baby.
If you’ve received incorrect items in your order, or if you have any questions about our fresh prepared pet meals, please contact us at +1 (647) 247-3212.
Due to the frozen nature of the product, all sales of pet meals and treats are final, and we cannot accept returned food. If you have leftover food that your pet hasn’t eaten, we suggest donating the food to a shelter or giving it to a friend with a cat or dog.