Never. At FACEIO, we have baked privacy and security directly into our infrastructure. We collect and store the minimum amount of personal information needed to authenticate users, and we back that up with intelligence-backed security monitoring. The underlying Facial Recognition Engines that FACEIO rely on such as PixLab Insight or AWS Rekognition only stores hash signatures of your facial features, a flow of meaningless floating point numbers that cannot be reverse engineered, and after your full explicit consent, and/or until you submits a removal request.
FACEIO itself (the service) including this Website, the fio.js facial authentication library, the Embedded Widget, the Rest API, the Console) does not store or handle biometrics nor even know anything about them. It is the responsibility of the selected facial recognition engine by the application owner (eg website or web application you use) to choose a cloud storage region or opt for on-premises deployment for storing biometrics hashes.
Facial vectors (hence biometrics hash) are stored as an array of floating point numbers. The data is meaningless on its own, effectively acting as a hash, and cannot be reverse engineered.
FACEIO is not a surveillance tool. There is no centralized biometrics hash database, and any data is collected after your explicit consent, and subject to deletion at anytime. Each FACEIO application is in fact, a sand-boxed binary index. Only the application owner with its encryption key have access to the currently built index. You can manage, download, grab your encryption key as well as collect analytics on this index via the Application Manager on the FACEIO Console.
We incorporate privacy tools into FACEIO by design so that it’s easy for application owners to protect user data, and enable users to opt-out, and be forgotten. Our Terms & Conditions require customers to comply with all applicable privacy laws; we encourage practices beyond the legal minimum.
If you'd like to learn more about our data compliance program, and our privacy practices in general, please visit the FACEIO Trust Center for additional information.