Ideally, an EV fleet management solution will provide EV fleet operators a unified insights-driven view that will help them manage and optimize their EV fleet utilization and drivers’ satisfaction.
Therefore, EV fleet operators would consider focusing on these factors:
EV charging infrastructure operational excellence – Ensuring chargers’ reliability, stability, and availability, 24/7.
Self-service tools – EV fleet drivers need an easy way to make charging reservations – either at the depot or away, which is best delivered via a self-service app. Simultaneously, fleet managers need self-service tools to monitor and manage EV charging for the entire fleet.
Energy management via smart charging and smart energy management – Smart charging ensures that power is available to individual charge points and vehicles, while smart energy management balances power between the overall charging site – the depot – and the grid. Energy planning and management is especially critical for fleet depots, allowing drivers to charge and go on-demand.
EV Roaming – Longer-haul vehicles need to be able to charge anywhere, and eRoaming will allow them to charge at any site with a seamless experience.
Fleet monitoring – While traditional metrics still hold when managing an EV fleet – fleet utilization, average vehicle speed, etc. – EV fleet management has additional data to consider – charging behavior, charging station health, state of charge, energy consumption and charging session data – such as time and location. Real-time analytics support fleet managers in their business decision making processes.
Financial management – EV fleet management systems must consider not only the charging operations, but the financial issues as well. E.g.: EV fleet drivers charging at home need to be reimbursed for power usage. Roaming clearing for vehicles charging “away” needs to be addressed as well.