For each fee based class you enroll in, you will find CLASS CHAT section under the Getting Started & Resources Section. Use this area to post comments, compliments and questions about the class. Responses may come from other students, the course instructor or Felting Tutorials staff. CLASS CHAT is for commentary particular to that class and its subject matter only. *Please note, not all instructors are U.S. based, and providing ongoing support is not a requirement of the instructor ... but there are others who can help out, so go ahead and post any questions in the class chat. :) If you need help with the website or have an issue in regards to functionality, please see the Contact us page or click on the link for SUPPORT in the menu.