I)When a customer checks out, live agent chat pops up so they can be prompted to complete a survey. II)When a customer opens a competitor’s site, live agent chat prompts them to return to yours. III)When a customer performs a search that yields poor results, the site suggests live agent chat. IV)A and B V)A and C [showhide type="post6" more_text="Show Answer" less_text="Hide Answer"]answer= III)When a customer performs a search that yields poor results, the site suggests live agent chat. [/showhide]