If the item is defective, please contact customer service by email within 7 days of the arrival of the item. Please note that if you do not contact us within 7 days after the item arrives, we may not be able to accept your refund request. Some products, such as fresh food, may have their own special conditions.
Please note that we cannot accept refund or replacement requests due to reasons caused by customers such as different of colors due to monitors and images, size mismatch, order mistakes, etc.