The security question verifies the recipient’s identity and protects your funds from being received by the wrong person. It is your responsibility to set a security question when you send the transfer and communicate the answer to the security question to the recipient by phone or in person. For security purposes, the answer to the security question should never be sent in an email or text message.
Guidelines for the security answer:
the answer must be one word
the answer must not contain any blank spaces
the answer is not case sensitive, and both letters and/or numbers are accepted
the answer cannot contain special characters (&, $, etc.).
the answer should be kept strictly confidential between the sender and recipient