If you have made a reservation via AirBnb or Booking.com, information about your stay will be sent via the communication thread within those Apps. If you have made your reservation anywhere else (such as VRBO or mountaintopcondos.com), please check your e-mail. We send out lots of great information to our guests, so all of that helpful information will be sent to the email associated with your reservation. Specifically, our check-in information is sent a week before you arrive. If you don’t see anything from us in your inbox, check your spam folder as well.