If you have included the 20% co-payment option on your policy then this will be deducted from the final settlement value of each claim you make. For example, let’s say you have a policy with a £125 compulsory excess alongside a 20% co-payment and you are submitting a claim for a £1,000 vet bill. You would pay £300 against the cost of the claim and Scratch and Patch would pay £700. Here’s a breakdown:
Starting Vet Fees: £1,000
Your compulsory excess: £125
Your 20% co-payment (20% of the remaining £875): £175
Scratch & Patch pays: £700
Pet owner pays: £300
By contributing 20% towards the cost of each claim, we are able to reduce the price of your premiums.