We work hard to process orders as quickly as possible, for in-stock items please allow 3-5 business days for processing before your order ships (Monday thru Friday, not including weekends or holidays). For PRE-ORDER items or items on BACK-ORDER, please allow for 3-5 business days from when the item is taken into stock for your order to process and ship. We ship our orders in the order in which they are received. Mixed orders containing both in stock items and pre-order/back-order items will be shipped together in one package once the pre-order or back-ordered item becomes available to ship.