While we hope this never happens, some people can have a sensitivity to some metals used in the plating or base of jewellery products.If you are aware of an existing jewellery allergy or sensitivity we advise you to choose a hypoallergenic material and avoid buying non solid gold or silver jewellery.Please be aware it is your responsibility to purchase appropriate items in the case of a known sensitivity or existing or previous metal to skin reaction. In this case it is not our responsibility to refund or exchange your item if you have purchased an item despite a pre-existing allergy or sensitivity.