We're serious about your security, which is why we take extra steps to verify that an order placed in your name is not fraudulent. In addition to standard security measures, we may require phone confirmation on orders where the billing and shipping addresses are different, order is for 5 pair or more, duplicate quantities, and so forth. If you place an order where this is the case, one of our Customer Service Representatives will likely call you to verify both the shipping and billing information. We only verify these orders through direct phone contact with the cardholder. If we are not able to connect with the cardholder within three business days, the order may be cancelled. We reserve the right to cancel any order for any reason.