To establish a Bluetooth connection with your e-scooter, please install the VMAX Connect app as the first step. A switched-on e-scooter can then be found using the search function in the app. This is listed under the names ZYD... or ZHD or HW.
If no device is displayed that corresponds to the abbreviation described above or a similar one, please delete and reinstall the app.
If this also does not lead to a solution, the plug connection on the e-scooter must be reconnected. To do this, the four screws on the handlebar rod must be loosened again and the plug connection between disconnected and connected. Please note that your e-scooter is disconnected from the power supply and that there is no voltage.