All online orders are fulfilled at our Piedmont Avenue location at 4268 Piedmont Ave. Pickup orders are fulfilled in the order that they are received and will be ready for pickup within two days from purchase date. You will receive an e-mail notification once your order is ready to be picked up. Please pick up your items within 5 days of fulfillment. All orders not picked up within 5 days will be considered abandoned and you will be refunded for your purchase. We will happily accommodate no contact pick up of your items. Please send an email to orders@crimsonhort.com to set up a specific time you would like to arrive so we can bring your order outside to you.