These provisions apply in the event that you return any Goods to us for any reason: Before you return the Goods to us, please carefully re-read any instructions and check the terms of your order acceptance. The Goods must be returned to us as soon as any defect is discovered but not later than 30 days after purchase, and on condition the defect was notified within 15 days. Notification must be via email or telephone. The method of return of goods is to be determined by us but at your own risk and cost. A refund will be returned to you upon full satisfaction of requirements set out in clause 9.5 and 10.1. So far as possible, Goods should be returned: With both Goods and all packaging as far as possible in their original condition Securely wrapped Including our delivery slip; or manufacturer s delivery slip At your risk and cost. In returning faulty Goods please enclose with them a note clearly stating the fault and when it arises or arose.