For all UK National Express transfer services you can select the transfer service time at booking point, please note that it's your responsibility to book a return transfer service which allows you plenty of time for your check in. In the larger UK Cities, especially in London their peak traffic congestion time which do cause transfer services to take longer than the approximate time which are displayed, so ensure you select a time which allows for this and/or any other road delays. All other scheduled bus services operate to a strict timetable and will not change from these times. You will have either been allocated a fixed return schedule service or have an open return ticket whereby you can choose which service you wish to take. Please ensure if you’re travelling on an open ticket that you allow plenty of time for any traffic or unexpected delays on route. On Shuttle and Speedy Shuttle Transfers, your provider will advise you of your pre-arranged pick up time, you can't request a pick up time as there are other passengers to pick up from other accommodations. You will be advised of your return pick up time if you book any of our private transfers, the provider may allow you to change this by 10-15 minutes, however they know the roads and peak traffic times and thus we suggest leaving it to their judgement to get you to the airport at the necessary time for your return flight.