Damaged Orders
Unfortunately, sometimes packages arrive damaged and not in the condition they were in when they left our warehouse.
If the parcel is clearly damaged when it arrives, it can be refused and will be sent back us for a refund.
Please email us at info@wiselinetools.ca within 24 hours of receiving a package, if your order shows up damaged and keep all packaging.
If your order has been damaged and is only visible after opening the package , please contact us immediatley. We will require pictures and other details to ensure proper resolution.