When you order from Catch, they love you and want to make your online shopping experience with their website the best it can be. They will supply you with a 12-month warranty if there is an issue with the product. If the products are faulty after 12 months of purchase, the warrantor promises to patch them, exchange them, or supply you with a shop letter of credit or a full refund (if the goods cannot be repaired or there is no replacement).