If you feel your order qualifies for a Tax Exception, please contact our Credit Department before submitting your order. We are unable to refund sales tax without a full order return. [icon name="arrow-right" prefix="fas"] To have your account set up for Tax Exemption, submit your information by email, mail, fax, or use our tax exemption contact form. Note: We require a copy of your Exemption Certificate with the Tax Exempt ID number, billing/shipping addresses, and the name of your school or organization. If you have not created a Band Shoppe login, please do so prior to contacting us. You may apply this exemption to multiple accounts. To do this, include any other email addresses this exemption should apply to along with the Name on the account in the "additional information" area of the contact form, or in the body of your email, fax, or letter. If you have additional questions, you can contact our Sales Team directly at sales@bandshoppe.com or call (800) 457-3501. Our team is happy to help you during our regular business hours Monday – Friday, 8:00 am - 5:00 pm CDT.