Problem: It’s a hassle to deal with a manufacturer across the globe. The language barriers and communication from thousands of miles away are difficult; I’m just not getting the level of customer service I expect. Solution: East West simply creates a single point of contact for you based in the U.S., eliminating the struggles of managing multiple companies or teams spread across the world. You’ll work directly with our Atlanta-based engineering, sales, and customer support teams as our team becomes an extension of yours. Our Customer Service team will keep you informed of your order status every step of the way and are only a phone call away. You and your project will be in great hands throughout the entire manufacturing process.