Our financial contract is with you, not with your insurance company. If there are any unpaid amounts you will be sent a statement to inform you of your account status. There are several reasons why you may be receiving a statement, even with insurance. Some of the most common are:
Insurance has denied the claim.
Insurance has applied the claim to a deductible.
Insurance has not received a copy of your claim, usually due to incomplete/invalid information.
Insurance has not responded to the claim within the time frame specified by state law.
Accurate insurance information has not been provided.
We have received a response from your primary insurance and are in the process of billing your secondary insurance or your insurance company may need information from you regarding coordination of benefits.
Insurance has processed the claim and left a higher co-pay or co-insurance amount than what was paid at the time of service.
Please call the Mountainland Pediatrics Billing Office at (303) 853-3440 if there is any part of your bill that you do not understand.