While, on occasion, a volunteer has delivered groceries as an alternate, it is not a policy due to the lack of staff or volunteers.
However, we do have a policy in place to allow for an alternate person to pick up and deliver to the homebound. If there is a neighbor, friend or family member that can pick up for the homebound, they simply fill out a short form with the homebound client’s approval and may pick up weekly for the client for as long as needed.
To discuss your special circumstance and for more information, please call (972) 292-7241 to leave a voicemail message, or use our Contact form. We will make every effort to assist you.