If you have tickets waiting at will-call, you can pick them up at the box office at Madison Square Garden located just at the base of 4 Penn Plaza on 7th Avenue between 31st and 33rd Streets. The box office is open Monday through Saturday from 10:00 a.m. to 6:00 p.m., and Sundays at noon, or 90 minutes before the event start time. Tickets can be purchased anytime via www.ticketmaster.com.