If a product you have ordered is on backorder we will notify you with the estimated shipping date. Items that are backordered and have not been shipped are eligible for cancelation. We recommend verifying stock information and availability prior to placing your order, please contact us here with item inquiries. If you decide to back order an order, it can be cancelled before shipment with no charges (full refund). We will keep you updated on the status and any delays. If a product is out of stock, please contact us to join our waitlist.