TD Auto Finance has received a J.D. Power award for dealer satisfaction among noncaptive lenders in the nonprime segment for the sixth consecutive year. TD Bank has an A+ rating with the Better Business Bureau.
However, consumers have rated TD Auto Finance 1.04 out of 5 stars with the BBB. TD Auto Finance may be a reputable lender, but many consumers have been dissatisfied with the customer service they’ve received.