Log in to "My Account" at Heim Concept. com and select "My Orders" to view a summary of your order history and its status. Secondly, click "View Details" for more information. Thirdly, if your order is "Shipped", select "Track" to check the current status of your package, and you will be able to get an overview of your recent shipping history of your package. Lastly, you can earn Bonus Points and save money on your upcoming orders once you have confirmed delivery of your goods!