First of all, if you are reading this information out of necessity, please receive our sincere condolences. You can notify us of the death of a person with a Launchyoo account via customercare@launchyoo.com.
Our policy in these cases is to close the deceased person's account. It is an intimate event and we want everything to remain in the hands and in the memory of those close to the missing person.
By virtue of article 3. Data of the deceased persons, of the LOPDGDD, if a relative identified as such requests it, we will apply to him or her the right of PORTABILITY of data that corresponds to each user, in this case, to the deceased user, on his or her own data. It will be possible for this relative to obtain the data of the deceased person in a structured format, and safeguard it. Data will then be removed from the platform.
As an exception, the people referred to in the previous paragraph may not access the data of the deceased, or request its rectification or deletion, when the deceased person has expressly prohibited it or so is established by the law.
In the event of the death of minors, these powers may also be exercised by their legal representatives.