If the amount is debited from your account on an unsuccessful transaction, you may follow any of the below steps:
Internet Banking:
Logon to Internet Banking with your user ID and password > Customer Service > Service Request > Bank Accounts > More> Account Transaction Related > Inquiry on Debit Card Transactions Done at Merchant Outlets.
Customer Care:
You may call our Customer Care from your registered mobile number. To know the local Customer Care numbers, please click here
Email:
We request you to write to us on customer.care@icicibank.com with the details to enable us to assist you
ICICI Bank branch:
Please visit the nearest ICICI Bank branch along with your valid ID proof. To locate the nearest ICICI Bank Branch, visit maps.icicibank.com/mobile