MyCAA features a hardship waiver MyCAA spouses can use in certain circumstances such as unexpected health problems, military re-assignments, emergency leave, etc. Hardship waivers must be signed by the military member’s supervisor, support staff, First Sergeant, etc. This waiver must be requested by the spouse through the My Career Advancement Account Spouse Portal. Note: If you fail a course twice, regardless of the first waiver, the spouse’s MyCAA account will be locked and funding will be terminated. For specific family situations, please contact your designated employment readiness staff or career coach.