A key first step in engaging an incident response retainer service is to identify a reliable security partner with a proven track record. Look at the company’s experience and approach and assess the specifics of what they offer.
It is also important to consider whether the company’s services are flexible enough and if they have the scope to support your company across a range of locations. You should also explore specific aspects such as payment options, minimum hourly usage requirements and whether the company’s services are technology-agnostic.