O’ Hara: Up till a few years back, we had a partner presence in India. But it has been obvious to us for a while that we need to expand our presence here, to drive our talent strategy and to ramp up our sales and delivery service across the globe. We grew from 18 employees to well over 1,000 employees spread across Bengaluru, Hyderabad, and Pune - technical teams focused on our service desk operations, driving customer experience and digital operations, through cloud infrastructure automation. We are looking to be at the 2,000-employee mark by the end of the year and to open another office in Bengaluru. We are primarily looking for skills around infrastructure, business processing, and cloud.
We recently had a townhall in India under the theme ‘Dream, Believe, Achieve’ where one of our important goals has been to expand to 5,000 employees in India over the next few years.