Order confirmation emails are sent automatically immediately after placing the order. Shipping confirmation emails are sent after your order leaves our warehouse. If you cannot find one of these, it's because: a) Order has not been processed yet b) Emails went to your spam inbox, make sure you check there! c) Order has no correct email attached. If you forgot to give us an email or entered your email incorrectly when placing the order, you might not find any updates from us in your inbox. Please contact our support team at support@thegasper.co to attach an email to your order.