A customer review is when a customer gives a review of a product, service or brand online based on first hand knowledge. Customer reviews are not professional reviews and are never paid for. About 72% of U.S. consumers have written a review for a local business.
Customer reviews are a form of customer feedback. They usually include some text, as well as a star rating of 1 to 5 stars, with 1 being poor and 5 being excellent.  While there are many places you can find online business listings, the sites below go beyond listings and are popular places for customers to leave reviews.