Your 100% satisfaction is important to us. We offer a 30-days Refund & Exchange Policy:If a product gets damaged or was faulty upon delivery - we offer a 100% refund or exchange. Your choice!Timing: we offer a 30-days Return & Exchange Policy since the day the item was received by you.For returns or exchanges, please email info@dabelincare.com with the subject 'Returns' or 'Exchange' and include your order number, name, and the reason for the return/ exchange.