With technology involved, there is going to be confusion from attendees that attend your event. There are many different types of virtual event platforms. Also, even if two organizers use the same platform, the set up and usability of the two events can be completely different.  Before the event, create a guide for your guests explaining how to access the event, sessions, and other features. This will ease attendee stress, decrease the flood of questions on the day of your event, and provide an overall better guest experience. Also, consider allowing your guests to access your virtual event early. This will give them more time to get familiar with the platform. In addition, they will be less likely to have confusion during the actual event. Read the full article: The Importance of Early Access for Virtual Event Attendees