In most instances, orders are processed and shipped the same day (at most within 1-2 business days). There is no way to cancel an order or change the address once it has been shipped. If you need to cancel an order or change the address, please message us through our contact form as soon as possible and we will do our best to make that happen.In most cases, if the order cannot be delivered due to an error in the address, the parcel will be returned to us by the carrier. All returned orders will be refunded minus the shipping and handling fee.