In most cases, yes. Many owners would like to access their units at various times to inspect them, change décor or retrieve items from their owner's closet. Also, homeowners often would like outside contractors or vendors to access their units. To gain access to your unit when you do not have a reservation, simply contact the Rental Owner Relations Office or your Rental Manager to see if your unit is occupied. Our policy is not to disturb guests whenever possible. If your unit is unoccupied, a Rental Representative will be happy to issue a temporary key, which will provide access to your unit for a specific time period. However, if your contractors or vendors need a significant amount of time in the unit, please contact your Rental Manager to schedule a maintenance block in order to accommodate the work needed.