If you are getting water cascading out of the shower onto the bathroom floor while the water is on and in use, start with these easy trouble shooting observations which will lead you to the solution.
Improper Seal:  This can occur shortly after installation and daily use when the dam was applied to surface that was not chemically cleaned or sanitized with denatured alcohol.  You will need to replace. Call us for assistance.
Curtain Choice: Conventional Lightweight curtains made for conventional baths or showers will cause big problems in barrier free showers. Choose curtains designed for barrierfree shower applications designed with heavy tape weights sewn in every two inches along the bottom seam.  Curtains shall be 15% wider than the shower opening, meaning a 57” opening would require a 66” width curtain.  The curtain should be hung at a height that allow the bottom to make contact with the shower floor. Note: These curtains are available in heavy institutional vinyl which tend to be stiffer and rigid. When elbowed involuntarily, the curtain will jump over the dam. Staph check heavy vinyl is not machine washable which makes it harder to clean and maintain.  Material curtains in Polyester or Nylon with tape weights come with a higher cost but are much more effective keep water in the shower when elbowed involuntarily and are machine washable.
Fiberglass shower with Curved corners:  The corners is where most leakage occurs as water spray cascades with force down the curtain and wall toward the corners. Modular manufactured with curved corners are vulnerable to leakage where the threshold meets the wall. The KR dam was originally designed for modular manufactured showers with curved corners and is the only dam on the market that covers the entire radius in the corner. The triangular shape of the dam allows the dam to travel up the wall to a vertical position which provide corner and wall coverage not available anywhere else on the market.  The dam hugs the curtain where it’s needed most. Finish with a round cap that seals against the wall. The installer can decide how far vertically you want it to go.