First step would be to check the cable you are using and ensure there is no exposed wires or damage to the cable.  Secondly, if you have another USB cable to try, please use this as 85% of the time it is the cable that caused the issue. If connecting to PC also please try the below. The Controller Drivers Are Not Installed In Windows 7 and 8.x, the Xbox One controller is known to fail automatic driver installation. This issue is well documented and is caused by the lack of drivers bundled with these operating systems. It is also not helped by Windows Update driver detection problems. The standard controller offers two driver options: Note: Correcting the issue by manually installing the driver requires administrator permissions. Users with Standard and Limited accounts will need the admin password to fix the issue this way. Manual fix  Step 1: Plug in the controller. If the automatic driver installation fails, go on to the next step.  Step 2: Open Device Manager and find the controller. This is typically located under Xbox Peripherals (Legacy) in Windows 7 and 8.x systems. · Step 3: Select the Driver tab.  Step 4: Click Update Driver. Step 5: Try using Search automatically for updated driver software. If this doesn't work, go to Step 6.  Step 6: If this did not work, download the driver from Microsoft. Put this in a place you can easily find it on your computer. Once it is downloaded, select Browse my computer for driver software and manually select the driver. If you did this correctly, your controller should now work.