This is used to activate a geolocalised emergency call to the Viasat Operations Centre with immediate and punctual identification of the caller. It is necessary to press the red “SOS” button for at least 3 seconds. If the Customer is unable to speak, the Centre can recognise the caller and locate the mobile device. In addition, the position of the mobile device is updated at the Operations Centre throughout the call. Therefore, Viasat operators can independently and precisely determine its location (e.g. how far down the motorway it is). This makes it possible to provide immediate assistance and, if necessary, send help to the scene.