Commori will accept your returned merchandise, please contact us by email before you return your item(s). You can return item(s) within 14 days at your own expense (non-used item(s) in new condition). We will either exchange the item(s) and send it to you for free or refund your money. Both the returned item(s) and the packaging have to be unused. If the package is damaged we will charge a fee of at least 15% of the value of the merchandise. Please be aware that we can not accept returns during sales periods.