The “coach approach” or parent coaching has always been utilised as part of Kid Link’s Service Delivery Model. This approach is able to be successfully implemented within the clinic or via Telehealth. Using a coach approach means supporting parents in achieving goals for themselves and their children. It is a collaborative, problem solving approach capitalising on the family’s knowledge of their child and home situation, and the OT’s expertise. Parents are guided to identify and implement effective solutions for their family.