Chats with random strangers might sometimes be interrupted by black screens. This is a common issue caused by WiFi /wireless connections that can be fixed by switching to a wired connection. If you still have this issue, you should get in touch with us so we can resolve it for you. Kindly use the 'Contact Us' page and include details like - Operating system - Linux, iOS, Windows Browser - Firefox Chrome, IE Connection - Cable, DSL, T1 Device - laptop, PC, tablet, phone.