Your tiles will arrive securely strapped, carefully wrapped to protect them from the elements and delivered to your kerbside using a tail-lift truck or via forklift. Depending on the delivery provider, as a courtesy, some drivers may attempt to call you 1 hour prior to delivering. Whilst we do advise that it's best for someone to be onsite to coordinate the delivery, it's not essential. If you are not home, the driver has an authority to leave and will deliver the goods to a safe location kerbside. Please understand that due to occupational health & safety insurance considerations, the driver is prohibited from moving the goods past this point.