There's a possibility that your package has been delayed by the carrier. We recommend that you first check your track and trace code. This will tell you what the status of your delivery is. It can take up to a maximum of 48 hours before the track and trace code is activated. If this isn’t the case, please contact our Customer Support Team here.
If the track and trace code still doesn’t work before the estimated day of delivery, please contact our Customer Support Team
here
.