We recommend that first you create an account with us. Please note, all orders are processed and updated on business days only.
All order updates and alerts on status will be sent to the email provided when creating your purchase. You will receive an initial email notification when your order is confirmed. A second email notification will be sent once the order has been picked up by USPS along with your tracking info. A final email notification will be sent to you once your package has been delivered.
Please call us directly between the hours of 10am and 5pm PST at (626) 699-1211 or email customerservice@keniabeauty.com if you need any assistance.