If the items you've received are damaged, faulty, or not what you originally ordered, we will be happy to resend them to you. Please notify our Customer Support Team within 7 days and complete a Returns form in our Returns Center Here: https://eraeshop.returnscenter.com/To ensure a quick resolution please provide the order number and images of the damaged, faulty or wrong items and packing materials in your e-mail so that we can assist you as quickly as possible.