Two other concepts associated with EX are employee engagement and employee satisfaction. While all three overlap, they’re not the same idea. Employee satisfaction gauges how well a business does with meeting the needs of a worker. It usually focuses on their feelings about their job. Employee engagement goes a step further to investigate how a worker’s feelings contribute to their commitment to the business. Put another way, it’s the purpose the employee derives from the work that drives them to meet goals.
EX incorporates satisfaction and engagement, among other aspects, defining overall employee wellness. It’s company culture that generates specific perceptions about the business, which in turn dictates employee satisfaction and engagement.