We communicate with our clients frequently via phone, email, and in person. The following are just a few ways:
Quarterly e-newsletters featuring helpful how-tos, links to recent blogs, and info on the IT industry and BlackRock IT
Annual Client Loyalty Survey (sent to key client contacts)
E-alerts and emails for patching reminders, technical updates, industry news, company news, etc.
Strategic advisory meetings (in person)
Communication during projects and upgrades
And more