Hillside & Vista team members are in frequent communication with the responsible parties of residents about their loved one’s condition and the care they need. If a resident begins to require a level of care beyond what is available at The Hillside/The Vista or beyond appropriate support available through CC Young's fee-based Home Services program, the staff will work with the resident and responsible party on a transition to a higher level of care on our campus. Unless it is an emergency situation, there is generally a transition period within which the family members of the resident and the resident will have the opportunity to determine the next best fit for them. When a resident is transferring to a higher level of care on campus, the 30-day notice requirement is waived.