An internet speed of at least 80 kbps or .08 Mbps is recommended when using the AVOXI softphone. Users can track this from their softphone:  There are three network strength results that can be represented by the indicator. These results are determined by the Bandwidth and the Round Trip Time of the network and are detailed below. Good Indicated by three green bars, a Good connection exceeds the network requirements. Bandwidth is above 0.2 Mbps and Round Trip Time is 100 ms or less. Bandwidth: 0.2 Mbps or more Round Trip Time: 100 ms or less Fair Indicated by two yellow bars, a Fair connection meets network requirements. Bandwidth is between 0.1 - 0.2 Mbps and Round Trip Time is between 100 - 150 ms. Bandwidth: 0.1 - 0.2 Mbps Round Trip Time: 100 - 150 ms Poor Indicated by a single red bar, a Poor connection is below network requirements. Bandwidth is below 0.1 Mbps and Round Trip Time is above 150 ms. Bandwidth: less than 0.1 Mbps Round Trip Time: more than 150ms.