The first step is to fill out an order form From there a member of our team will reach out to set up your invoice. We use QuickBooks software, please be on the lookout for your invoice. We require a 50% deposit up front, and the final payment is due when the boat leaves our factory in Portugal. Once your deposit is paid, and we have your design, we will place your order on our next available shipment. Once the shipment has arrived, local pickup is free from our warehouses. We require local pick-up within one week of the container arrival. If you need extra time to come and pick up your boat, we can arrange storage at our facility - please reach out for pricing. If you need shipping, we will work with you to find a shipper. The shippers we work with tend to have very large trailers, making house deliveries problematic. They can meet at a central pick up point near a major highway. You will more than likely need to be able to car-top your boat from the pick-up point.