If you have concerns about another resident’s pet, try speaking to the pet owner first. They might not know about the problem, for example if a dog is barking non-stop when they are at work.
When talking to the pet owner, remember that pets are often seen as ‘part of the family’. Be friendly and pick a good time for both you and the pet owner.
Some schemes have an internal dispute process that you could use. Ask your strata committee or strata manager if there is one.
If the pet’s behaviour has broken a by-law, the owners corporation can issue a notice for the owner to stop the behaviour. If it is still not resolved, anybody involved in the dispute can apply to the Tribunal for an order to remove the animal.
Getting a nuisance order
If the owners corporation or strata committee cannot solve the issue, you can apply to your local council to seek an order against nuisance dogs and cats.
To apply for an order, contact your local council via phone, email or post, or search online.
You may need to give proof of the behaviour to support the nuisance order.
If the council chooses to issue the order, the pet owner must comply with the rule in the order. If they do not, they can be fined by the council.