We are sorry that you are not satisfied with the item. Please send us a photo of the item and a detailed explanation on why you would like to return it or have it replaced.Once the refund/return request is approved we will provide you with a shipping address to send the item to. The buyer must pay for the return shipping cost in most cases. Once we receive the item and inspect its contents we will issue a refund in full for the item to your original payment method.Please note we can only provide refunds, replacements, or returns for items that have been delivered, lost/damaged in transit or returned to sender. If you do not receive your item within 30 days please let us know and we will contact the carrier.