Unfortunately, Pipedrive does not offer an inbuilt calling feature. However, you can use the third-party integrations available on the platform to make calls from Pipedrive. For example, you can integrate your Pipedrive account with a VoIP provider like RingCentral and then use this integration to make and receive calls directly from within your Pipedrive dashboard. This way, you can make and receive calls while still remaining in the Pipedrive environment.
In addition to this, Pipedrive also integrates with other popular calling services such as Skype and Google Voice, which you can use to make calls from within your Pipedrive account. With these integrations, you can easily call your customers and prospects directly from your Pipedrive dashboard, thus eliminating the need to switch between different applications.