Our online booking system, Bokun, is a very reliable system which automatically reserves your seats from a pool of availability for each tour.  Once you've completed your reservation you should receive an email from the system with a ticket showing your tour date and information on pickup location and time, or if you choose to travel to the farm yourself, in which case the ticket shows what time to arrive. If you do not receive an email very soon, check your junk mail folder or contact us in case the email address was input incorrectly.
When booking a combo tour, the system automatically books the tour with each operator respectively. Our partners have been operating these tours with us for years, some decades, resulting in smooth transitions between companies.