Reservations may be cancelled up to the scheduled time of pick-up and are free of charge. You can cancel a future reservation by clicking on the large blue button at the bottom of your original reservation confirmation email, and providing the requested information. You can also cancel a reservation by selecting the option "My Reservation" from the main menu on our website and, providing the confirmation number and email address that was used to book the reservation. reservations with past time or date cannot be canceled.