If you have questions for company about products, or if you'd like to find out more general information about them, you can dial the JCPenney customer service number. The business is a huge department store chain that is loved and, at the same time, criticized by people all over the country.
The toll-free (800) 322-1189 is the best JCPenney contact phone number to use for all issues. The company takes calls for questions you may have about orders, store experience, rewards, payments, refunds, etc. Call the JCPenney customer service department at (972) 431-1000 or (614) 863-8800 and ask about where to find certain products, give general feedback, or get other help about a product you purchased.