Although very infrequently, it has happened in the past that some visitors have purchased plants that were healthy at first glance but upon closer examination were found to be attacked by rot, disease or pests when they returned home.
Given that there has been no shortage of expressions of disappointment, if not outright criticism accompanied by accusations against the organization of the Festa del Cactus that Does not provide verification of the quality of products offered by merchants during the event, we would like to point out that those who offer the plants. firstly, and who buys the plants in secundis are solely responsible for the buying and selling implemented as part of the Festa del Cactus.
For this reason, this organization, while making rigorous choices on the traders allowed to participate in its event to ensure a first-rate offer, declines any responsibility regarding the quality of the products offered by the nurserymen participating in the Festa del Cactus.
According to the principle whereby No merchant purposely implements the sale of deteriorated products, we believe that such occurrences take place quite unintentionally. For this reason, we invite kind visitors intending to purchase products offered at the Festa del Cactus to observe the following conduct:
Carefully evaluate the quality of the chosen product before purchasing it;
In case a problem occurs with the purchased product, please contact the merchant during the event to ask for a replacement or refund;
In the event of a late finding of the problem after the conclusion of the event, contact the dealer through his or her references, if any, on the presentation sheet posted on this site.