Items that have not been worn and that still have the original label and packaging may be returned within 14 days after receiving them. You may try on the items (with the exception of underwear and face masks) to see whether they fit and if the model meets your expectations. Underwear and face masks may only be returned in their original, unopened packaging. You cannot exchange items. When we receive the return package we will reimburse the amount, using the original payment method, to your account.
1971 holds the right to send items back to the customer in case the item looks washed, worn or shows any form of damage that is clearly not a production flaw.
In the exceptional case that item(s) are missing from a returned order 1971 will reimburse the loss. However, 1971 holds the right to decline a refund request in case of frequently repeated irregularities based on the order history of the customer.