We require 24-48 working Hour upon the receival of the report from the property agent to reschedule a re-clean if required.
A re-clean will only address the problems listed in the property manager / agents original report if applicable.
After a re-clean, we will warrant any work for 24 hours. Unless otherwise agreed upon in writing, if we have not heard from the property agent within 1 day (24 hours), We will consider the re-clean to have addressed any issues under the Bond Back Guarantee and consider the job completed as per our Terms and Conditions.