Most people don’t even think about customer support when choosing an LMS, but the quality of service they receive ultimately dictates whether they stick with their choice or head back to the drawing board. Weiss provides an entire page of questions on the Content Hub that you should be asking any vendor, including when their customer support is available and what benefits their premium support tiers offer.
These resources help you perform your research like a pro without investing the time to become an expert in learning management systems yourself.
Make Full Use of FindAnLMS.com
Craig’s Content Hub includes much more than the information summarized above including his complete top-10 Learning Systems Report, specific grades for LMS vendors, and a Learning System Administrator Guide. The Content Hub does not include head-to-head comparisons of the industry’s top players, but you can still do that by creating a free account on FindAnLMS.com. There is no better way to leverage Craig Weiss’s expertise for the benefit of your organization!