We will provide quotation within 24 hours in normal cases, several reasons involved if you cannot receive our reply:
a) Incorrect email address is given when fill in the online quotation enquiry form. Please make sure email address provided is correct.
b) Information provided is not sufficient for us to make the quotation.
c) If your enquiry is made through some free email domains (e.g. yahoo, gmail, hotmail, msn, etc), please check if our reply is sent to your junk mail box, as email system for these email domains will direct emails with attachment to junk mail box.
d) Error for email system. We may not receive your email enquiry if server problem found from Internet service provider.
Please directly contact us by phone if you cannot receive our reply.