It is not enough to act in the case of an accident/incident to implement emergency action or recovery measure(s), it is highly imperative that the accident or incident be properly investigated as soon as possible to determine the root cause of the problem which is vital to preventing a reoccurrence of that accident or incident or even similar ones. Accident/incident investigation provides valuable information on the safety performance of a given organisation and offers room for improvement which reflects a company’s commitment to health and safety. Accident investigation is more like being a detective, it requires a lot of insight, foresight, creativity, the right skills, open-mindedness and “common sense”.