We’re set up to help nonprofits get donations from donors and eCommerce merchants, so here are all the details about all the donation sources. DONORS Donors can use credit or debit cards to pay for their donations.  RoundUp App works with most bank accounts. If a donor can’t find a bank’s information while setting up an account, please email us at support@roundupapp.com or use our chat support and we will try to help. We are planning to add ACH and PayPal payments options in the near future. Bank or credit card statements will show the nonprofit’s name if they are a RoundUp App client or you will see “RoundUp App” if you are donating to an organization that is not yet a client.  Donations are processed once per month, on the 15th of the month, and will be deposited directly into a nonprofit’s Stripe account, or sent to the nonprofit as a grant from our Donor Advised Fund (DAF) via a paper check. This deposit will typically appear within 2-5 business days of processing, between the 17th and 20th of the month. We do not process donations as transactions occur because that would be inefficient as processing does require processing fees. We do track roundups as transactions appear and you can see them via the donor app. Donors can always set a monthly maximum to stay on budget and can pause or cancel accounts at any time. Donors can also update organizations, giving amounts, bank accounts, and credit card details via the app.  Tax receipts are issued immediately for one-time donations, monthly for monthly or roundup donations and yearly for a summary of all activity. eCOMMERCE MERCHANTS eCommerce companies who use RoundUp at Checkout will link their donation source during the sign-up process or work with the RoundUp App team to be invoiced for the donations. We process RoundUp at Checkout customer donations and matching funds within the last two weeks of every month.   We recommend eCommerce companies designate an ACH-eligible account from which to pay your donations. Ideally, this would be the same bank account attached to your checkout process.   Donations will appear as ACH’s to your chosen nonprofit once a month. If you choose to match your roundups, a second ACH will appear on your account for your match. Example: Consumers give $1,000 in RoundUp donations and the eCommerce company matches $500. The eCommerce Merchant will see 2 ACH transactions at the end of the month out of the attached account and will receive a tax receipt for your match, $500. RoundUp at Checkout customers shouldn’t show donations on profit/loss statements. Consumer-donated funds should be booked as a non-revenue, payable item on your balance sheet. This will prevent you from realizing a tax liability for the incremental revenue. You can’t take a tax deduction from these funds. Matching funds are tax-deductible.  Donations are non-refundable, so if a customer makes a return on a purchase or cancels an order, the eCommerce company should issue a refund of the transaction as is standard for your store, minus the donation.  NONPROFITS Donations from donors are processed once per month, on the 15th of the month, and will be deposited directly into a nonprofit’s Stripe account or sent to the nonprofit as a grant from our Donor Advised Fund (DAF) via a paper check. eCommerce Merchant processing for the RoundUp at Checkout product happens within the last two weeks of the month. Consumer donations will appear as one donation while any matching from the merchant will appear as a second donation to make it easier to determine tax-deductible donations. Both donor and eCommerce Merchant donations will typically appear within 2-5 business days of processing. You can see reports for donations from donors and RoundUp at Checkout clients on via your admin portal.