Sometimes in view of late response from the payment gateway, the transaction will not be processed successfully. If any failed transaction and amount got debited from the account the same will be refunded within 7 working days In some cases, due to technical issues, the transaction will not be processed and the transaction status will have "Waiting for payment Gateway Response". In this case, the transactions will automatically be successful in case the amount got debited from the pilgrim's account in most cases. The transaction status "Ticket released after a period of inactivity" shall be treated as a failure transaction if the transaction amount got debited from the pilgrim account the same will be refunded within 7 working days.