Please email us at customerservice@kamiraa.com Please be assured we will work closely with DPD/Royal Mail to get this matter resolved. A signature dispute will be raised on this consignment and investigated accordingly.
In the meantime, if you are able to send us over some photo ID of yourself preferably with a signature also shown clearly.
i.e. Passport/driving licence
This will help us massively to carry out our investigation quickly and efficiently.