Our extension allows you to easily underpin RMA for orders purchased on offline point of sales with online and offline point of sales RMA support.
Offline RMA can be placed when the database of your store has no record of the original order. This can occur for orders made by phone, in an offline store, or other site connected to your store network.
You can allow your customers to create RMA for any products purchased in an offline store. In this way, you'll reduce the load on your team. Alternatively, our extension allows you to forbid placing the RMA for offline orders.