You are not required to use your vet's services or recommendations for cremation. Depending on your relationship, you may work with your vet through this time or you may request a private company, like Ashes to Ashes, handles your final cremation wishes for your pet. Please do ask questions. The choice is yours. Your vet shouldn't mind your choices and we do pick up at many, many veterinarian offices. Many of them will recommend us to their customers who express a desire to have a non-commercial processor like Ashes to Ashes to handle their pet.