If you have a travel plan that begins or renews on or after 01/06/20, you won’t be covered for COVID-19. If your plan is still valid before this date, you can claim if you can’t travel for any of these reasons: injury or illness to you, a close relative, close business colleague, or travelling companion compulsory quarantine applying to you or your travelling companion a government regulation as a result of the pandemic that prevents you from travelling You can claim for the loss of irrecoverable deposits or payments for any unused travel and accommodation you have either paid for or have contracted to pay.