Microsoft Dynamics 365 Sales includes a customer information system with a 360° view of all business relationships. For transparent control of sales activities, Microsoft Dynamics 365 Sales has a structured sales process from the initial inquiry to the closing sale and invoicing. Each phase of the sales process can be managed with common evaluation criteria such as the probability of success, activity tracking, and workflows. A wide range of business intelligence analyses and evaluations from current orders and forecasts to pipelines and sales histories further simplify sales and corporate management.