Retail Product Policy We can accept returns on retail products (belts & medical) within 30 days of delivery so long as the item is in new and unused condition and is returned in the manufacturer's original packaging. We do not issue a refund for the original shipping cost as this is a sunk cost and the carriers have already rendered their services. BELTS must be unused, and in the default size to return. If you cut and size the belt to your waistline, we will not accept it. TRAUMA KITS must be unused and in new condition. If any item of the kit is used / omitted we will not accept it. Kydex Product Policies - Signature IWB Can be returned within 30 days of delivery so long as it is in new condition. Restocking fee of 25% may apply. - Plus One Appendix Holster CANNOT BE RETURNED. Plus One holsters are highly customizable so we cannot accept returns. - Magazine Carriers Can be returned within 30 days of delivery so long as it is in new condition. Restocking fee of 25% may apply. - Signature OWB Holster Can be returned within 30 days of delivery so long as it is in new condition. Restocking fee of 25% may apply. - Hipster OWB Holster CANNOT BE RETURNED. Our Hipster OWB holsters are highly customizable so we cannot accept returns. - EDC Trays Can be returned within 30 days of delivery so long as it is in new condition. Restocking fee of 25% may apply. -------------------------- Please email us at info@hillikerholsterco.com for information on how to start the return process. -------------------------- Non Refundable Items 1. Original Shipping Charges 2. Rush Service Charges 3. Custom Print Charges 4. Gift Cards