In the case of deliveries via our freight transport partners, the delivery date will be advised in advance by e-mail or SMS. If you do not respond to the link in the e-mail and have only registered a landline number, you will be notified by telephone. If you have registered a landline and a mobile number, you will automatically receive a notification via SMS. If you do not wish this type of notification, please contact us by e-mail
service@smow.ch or by phone 031 981 40 67.
Deliveries through freight forwarders take place Monday to Friday during normal office hours. Deliveries through DHL take place Monday to Saturday without prior notification; however you will receive a shipment tracking number with which you can request delivery to a secure location or a second delivery.