If you have forgotten or lost your Live Trading account login credentials, you are easily able to request a new password by following the instructions below. It should be noted that Demo Account passwords cannot be changed, a new account must be created if the password is lost.
If you want to amend your Live trading account password, follow the below steps:
Go to the My Accounts tab on your account.
Scroll to the right of your trading account information and tap on the View button.
Tap the three dots icon.
Change Password. An email will be sent to you automatically with the new password.
If you are unable to locate the email, please check in your spam and junk folders.