Pick and pack order fulfillment occurs in a warehouse when an order is placed from an ecommerce store. It refers to a process during which customer orders are sourced from inventory, processed, and prepared for delivery.
Picking is finding and retrieving the right quantities of each product from its location in the warehouse using a picking list. On the other hand, packing involves placing items into boxes along with documentation and appropriate packing materials before the package is labeled and shipped to the end user.