Given the nature of the food industry, takeaway shop owners need to be prepared for the following types of claims:Food poisoning – This is an event in which a customer falls ill after consuming an item prepared on your premises.Food wastage – Instances during which food is no longer fit for consumption, largely after an issue related to storage.Allergic reactions – There are many cases in which customers unknowingly consumed items without knowing what was in them, thus causing an allergic reaction.