The FILTER BASKET is not properly assembled. Make sure to
twist on the FILTER CAP all the way and tighten to the locked
position—the embossed vertical line on the FILTER CAP should
align with the small line on the edge of the FILTER BASKET.The FILTER CAP SEAL is loose. Make sure the silicone seal is
properly seated in the FILTER CAP all the way along the edge.Too much coffee grounds or tea leaves have been loaded. The
maximum amount that can be poured into the FILTER BASKET
is 8 scoops. Refer to the Shine Kitchen Co. Cold Brew Machine user manual for more information.