If you are experiencing any other technical difficulties while using our site, please email the cs@licensedtocharm.co.uk To help us investigate your problem please try to include as many of the following details as possible: Browser (Internet Explorer 6/7/8/9, Chrome, Firefox, Safari, iOS device, Android device etc). What page or category you were trying to access (e.g. Product buy page, product listing page, login, basket etc). When the problem occurred and any error message that appeared on the screen at the time.