Log into your account and click on your personal information, in order to find out if your order has been shipped.
If the order has been shipped and you didn’t get the shipping confirmation email, the possible reasons may be:
you have entered the wrong email address when you have registered to our website
you deleted the email with the tracking number and the shipment confirmation
the email is the spam folder of your inbox
Check these option and if you still have issues, you can write an email to [email protected] to get our assistance