Franchise Business Review’s research goes well beyond franchisee satisfaction. You can use our survey process to help you identify how your brand is performing with:
Employee engagement surveys
Post training surveys
Post field visit surveys
Scheduled quarterly check-ins or pulse surveys
Customer satisfaction surveys at the unit level
Buyer surveys, administered to new franchisees asking them for feedback about the sales process
Non-buyer surveys, to find out why a candidate decided against your brand
Grand opening surveys to assess the store development process, site selection, build out, grand opening marketing, etc.
In short, we can help you measure your performance in almost any area and provide you with data to help you make smart decisions about how you can be even better.