In this line of work, stressful situations are bound to arise, particularly in the oncology field. When I’m upset, my first reaction is to take a deep breath and get my emotions under control before speaking or acting. It’s always important to remember that the patients and their families who are confronting you are more upset than you are, and that coworkers are dealing with the same amount of stress as well. Remaining calm is always my top priority in these situations.