You will receive a FULL REFUND should we not be able to meet your order or provide an acceptable alternative. We GUARANTEE to give you an instant refund in the event of default by any third party supplier, or in the unlikely event the transfer should not be able to be processed by DVLA Swansea.Our liability is Strictly Limited to a Full Refund Only. No claims for damages, interest on monies paid or any other expenses will be entertained. We DO NOT Accept Liability if the sale fails due to you not supplying the necessary documents within the period of time required by us. In this case, No Refunds will be given. Issue of the new V5C by DVLA Swansea shall be deemed proof of acceptance and conclusion of the transfer. CarReg’s liability is confined to the initial transfer only.See our full Terms and Conditions.