Depending on the service you use, you'll either be matched with the best candidate for the job you are requesting or be given a list of people you can contact. Regardless of how the process works, you always have the final say in who you hire. If you're automatically matched with someone and you don't feel like they're a good fit, you can reject the match and be paired with a different contractor. In addition, you can always request the service pro you want if there is someone you've liked working with before!