Yes, because if an insured event (damage or loss of goods) occurs, we request a video of the unpacking process. In order to properly assess the situation, we need a video of unpacking, starting from the moment when the box is completely sealed and has Qwintry’s signature tape on it. Before unpacking the parcel should be shown in details from all sides. It should be entirely present in the video frame the whole time during unpacking. We recommend videotaping the unpacking process even if you do not have the insurance. If you have any questions about the package or the contents of the parcel - the video will help you clear the situation faster.