The way we work at Plumbdog is a little different to others. We don’t bury call out fees, service fees or booking fees in our pricing estimates. We simply charge you the price of the job. When you call us to book your technician, your customer service representative will schedule you an appointment with one of our technicians in a 4 hour time window at a mutually agreed upon time. Our plumber will message you or call you when he’s on his way to your property so you’re not peering out the window like a lost puppy. When he arrives on site he will have a chat with you about your plumbing issues and then return to his van to put an estimate together for the work you require. He will present the estimate to you and if you are happy to proceed, your plumber will have you sign the estimate and he can usually get started on your job straight away.