For orders placed before 12pm AEST, we endeavour to process your order the same business day. Orders placed after 12pm AEST will be processed the next business day. Orders placed after close of business 5pm AEST Friday – Sunday will be processed on Monday morning. During sale events, new collection launches and or Public Holidays there may be a slightly longer processing time. 2NDSKIN The Label is a bespoke brand that places emphasis on craftsmanship and environmental consciousness rather than mass production. Every garment is meticulously handmade and tailored to order. We take great pride in uniting style with sustainability. 2NDSKIN’s standard delivery time from initial online order is approximately seven – ten (7-10) days. Should this vary due to stock availability you will be advised by info@2ndskinthelabel.com. When estimating the delivery time of your goods please consider that the order processing will not commence until credit card authorisation and address verification has occurred. All 2NDSKIN orders are delivered from our Bali warehouse and or Sydney warehouse directly to the address as indicated on your order. All deliveries are made by DHL Courier ex Bali and or via Australia Post Parcel Service ex Sydney. It is strongly recommended that the delivery address provided be attended during business hours Monday – Friday 09.00am – 5.00pm. When completing your order form please include a valid Street Number, Suburb, Post Code, Country and Phone Number. Please keep in mind any orders dispatched from our Bali warehouse, may arrive outside of the estimated time frame, due to possible customs processing delays.