In order for an applicant to be submitted onto your waitlist there are several pre-requisits. They must submit a government-issued ID, have completed their profile / questionnaire, and have submitted a credit card deposit.
Viewing an applicant's detailed profile will give you insights into the sort of living environment they are in, their job, their previous experience with dogs, and more. There is a standard questionnaire that all applicants must fill out, but if you have additional questions you would like to ask you can include those as well.
The credit card deposit not only ensures a clean and timely payment of the adoption fees, but also filters out for adoption parents who are truly committed. This saves the shelter time, so that they can focus on providing the best environment for their dogs.