Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments. JOB LOCATION Urla, İzmir, TURKEY JOB DESCRIPTION As Rapsodo continues to grow and expand our business internationally, we are looking for a hands-on, driven, and empathetic Salesforce Admin with a passion for collaborating and making a difference. The successful incumbent will help us build a foundation for excellence by reinforcing marketing and sales strategy with metrics, infrastructure, business processes, and best practices. You will be a trusted partner of the marketing and sales management teams and will make supporting recommendations on ways to improve the productivity and scale of the sales organization. RESPONSIBILITIES - Find, document, and implement highly creative solutions to problems using a wide range of technologies and applications - Champion the use of technology, tools, and processes to maintain the source(s) of the truth of our sales, marketing, and customer success data - Proactively search for areas to improve, streamline and scale using data, process, and systems analyses that measurably impact company revenue. - Perform detailed investigations to reveal potential insights into root causes, areas of most impact, priorities of focus, and recommended paths forward - Work across a mix of proactive projects and reactive support for business stakeholders in Marketing, Sales, and Customer Experience - Lead development of projects, measuring the real impact of solutions and adapting as necessary to overcome unexpected roadblocks or other obstacles - Manage cross-functional stakeholders and lead by influence on company-wide initiatives to move the needle on revenue growth - Create lead management processes that can scale alongside the business, notably in developing advanced lead scoring methodologies - Develop SLA models with sales for lead follow-up and conversion optimization - Partner with our sales leadership team and assist in improving the sales process and methodology - Ensure sales team alignment to sales processes, policies, and procedures - Collaborate with demand generation, content, and sales to generate metrics on the lead, pipeline, revenue generation, and customer acquisition cost - Ensure that marketing and sales tools and systems (e.g., Salesforce, Pardot, Salesloft) are organized, efficient and well-managed. Develop a high-level understanding of how these systems interconnect and work with each other to direct any needed improvements or fixes - Manage integration and data hygiene by collaborating with agencies, internal and 3rd party resources SKILLS AND QUALIFICATIONS - Salesforce.com experience is strongly preferred; Salesforce Administrator certification is preferred - Administration experience with best-in-class CRM and related tools in the Marketing, Sales & Customer Experience tech stack for technology companies (e.g., Salesforce, Pardot, Hubspot, Salesloft, Gong), with a desire to learn how to become an expert - Understanding of critical Sales, Marketing, and CX concepts and how they work in practice (e.g., solution selling) - The ability to conceptualize business processes, clearly illustrate pain points, and recommend changes to the systems that support those processes - Basic understanding of the marketing and sales technology landscape - 1-3 years of experience in Sales Operations, Revenue Operations, or Business - Operations in high-growth SaaS or technology companies - Experience working with BI/Analytics tools - High proficiency in ExcelSQL knowledge - Strong analytical and problem-solving skills - Curious, independent, rigorous and proactive kind of a person - Ability to tell the story and present the results in a clear and exciting way - Great communicator and can build relationships with a diverse set of stakeholders - Excellent leadership skills with the confidence to lead, influence, engage and partner with cross-functional partners to drive business results - Bachelor’s degree in business, marketing, or associated studies If you think you have what it takes and look forward to working independently as well as contributing to an innovative, passionate and driven environment, please send in your application.