After your appointment, your Q Care Plus provider will send your initial PrEP prescription to one of our partner pharmacies. From there, your prescription should ship within 24 business hours and will typically arrive at your front door within 1-2 business days. While our goal is to minimize any delay in getting PrEP in your hands, our providers will talk with you about the best timing to start PrEP. You can track your medication shipment in your Q Care Plus patient portal. There may be a short delay if your insurance company requires additional documentation to approve the medication or for copay or uninsured assistance. Our Support staff handles all of this for you.