If for any reason your order is damaged, please reach out immediately so we can make it right! We do our very best to ensure that every order is carefully packaged & shipped out to you.  However, we are only human & sometimes mistakes happen & things break in transport.   Please allow us the opportunity to make things right!!!  I will personally answer you back ASAP.  If it is a weekend when you receive your order, please allow a longer response time than 24 hours.  I do travel & style for weddings.  I promise I will respond back ASAP & ship out a replacement as soon as I am back in the studio!  Ensuring my clients are happy is one of my core foundations of this company.