If you reschedule or cancel an appointment within 30 days of your appointment date, you will be required to pay a rescheduling fee to Prometric.
The exam appointment must be cancelled 72 hours (3 days) before the exam date, based on the policy from Prometric.
Appointments cannot be rescheduled to another testing window.
To cancel or reschedule an exam appointment, call Prometric at (800) 479-6370 or go to www.prometric.com/ICMA.