PRM Assistance is responsible for ensuring that you get to and from the aircraft. We help you with the following:
We pick you up at pre-determined meeting points (see map):
Specially marked meeting points after you have checked in.
Help points outside the terminal when you need help in the terminal and help with check-in.
Keep an eye out for these symbols, which you'll find at designated meeting points.
We assist you to your aircraft gate and to your seat if you cannot walk on your own in the aircraft. We assist you to and from the lavatory, but assistance of a medical or sanitary nature is not included. If you need help to make purchases, change money or the like, this is included only if we have the time and opportunity.