If you receive a Quest lab order form from an outside provider and you have private insurance, please upload the order and the front and back of your insurance card to your online health portal. Once they are uploaded, you can call SHS at (909) 621-8222 to schedule a lab appointment.
If you receive a Quest lab order and you are enrolled in SHIP, it is recommended that you see an SHS provider to order the labs. Coverage will generally be better for orders written by an SHS provider. Please upload a copy of the lab order to your online health portal. Once it is uploaded, you can call SHS at (909) 621-8222 and request a provider visit for an outside lab order.
If the order is on any other form, you will need a visit with an SHS provider to order the labs. Please upload a copy of the order form to your online health portal. Once it is uploaded, you can call SHS at (909) 621-8222 and request a provider visit for an outside lab order.
Any labs ordered by an SHS provider will be billed to the patient. Student Health Services does not directly bill any insurance company, including SHIP. Itemized receipts that can be submitted to an insurance carrier are available to students through their online health portal.