Orders are prepared and despatched via Royal Mail Special delivery the (business) day before the estimated delivery date. You will be informed of the order being prepared in the morning via email, then despatch and tracking information later in the day. If you were expecting this email and don't seem to have received it, please check your spam folder. You can check the estimated delivery state and details of your order in your order history, Please login and check your Order History. This is a live data area and will give you the up to date status. Please note you will not see data on the Royal Mail tracking website until late evening on the day of despatch