If you are using macOS and experiencing problems installing or using Qeexo AutoML, we have a diagnostic utility that can help! Simply follow these steps and email the diagnostic report so that our team can analyze the problem: Step 1. Download and run the diagnostic utilty Visit this LINK to download the diagnostic utility. Once this zip file is saved on your mac, double click it to uncompressed. Then double-click Qeexo AutoML Diagnostics to launch the utility Step 2. Create the diagnostic report Once the utility is launched, click the u201cCreate Reportu201d option so that the utility can start gathering relevant information to create a report. This may take 5 to 10 minutes. Step 3. [Optional] Review the generated report If desired, click u201cShow Report in Finderu201d to review the content of the generated report; otherwise, move onto next step. Step 4. Email the report to Qeexo After clicking u201cEmail Report to Qeexo Supportu201d option, your mac Mail app will be launched and a draft email (with the report as attachment) will be created: Feel free to hit send, or use other email applications to send us the report at no-reply-diagnostics@qeexo.com