Cancellation by customer All bookings can be cancelled free of charge if committed at least one day before the experience. 90% refund amount will be issued if cancelled later. Rescheduling by customer All bookings can be rescheduled unlimited number of times if committed at least 1 day (24 hours) before without any fee. Cancellation by us As the type of activity is weather dependent cancellations are inevitable and happens time to time. If the tour was cancelled we will offer you alternative date. If the date will not suit you - full refund will be issued.