Well, it depends. If you call us once for a quick 5-minute chat or ask us to briefly answer to an email, we will not log time spent on these tasks. Likewise, we generally don’t log time spent on 15 or 30 minute meetings and consultations for most of our clients as well. However, meetings, calls, and consultations that go beyond 30 minute time are all logged and deducted from your prepaid balance. Similarly, writing detailed, technical response to any of your questions via emails are also logged as time spent.