First of all, follow these steps:
Check your shipping confirmation email and make sure there are no mistakes in the delivery address.
Ask your local post office if they have your parcel.
Check with your neighbours if the parcel has been left with them.
If your delivery address was correct and you are unable to locate your parcel, please get in touch with us at hello@konsciouskind.com with your order number (add this to the email subject line) or through Facebook chat. If this was incorrect, we can reship the parcel to you. Please, not that reshipping charges may apply.
Always double check your address during checkout for a smooth delivery.