Please, inform our Customer Support Team (by phone or Live Chat) or our Financial Department (by email: essayissues@gmail.com) about your decision. As soon as your refund request is processed and approved, bonus credits will be allocated to your personal cabinet. Once the bonus is credited, you will be able to use it at the end of the order placement procedure. Pay attention that bonus credits will be assigned to your cabinet right after your refund application is approved.