In gene­ral our cus­to­mers con­firm that no assi­s­tance is necessa­ry when using the soft­ware. Ins­tead, we recei­ve con­fir­ma­ti­on that new users can ful­ly under­stand the soft­ware in 30–60 minu­tes and then use it inde­pendent­ly. We are hap­py to sup­port you in trai­ning the first users — just con­ta­ct us. In addi­ti­on, we are of cour­se avail­ab­le to ans­wer any tech­ni­cal ques­ti­ons or comments about our soft­ware — eit­her by pho­ne, e‑mail or via our sup­port center.