If you have been happy with the service and speed of your existing broadband contract, it is worth contacting the company to haggle for a better rate. If customer services cannot offer you a better deal, ask for the cancellation or retention team instead as they are much more likely to be able to offer you incentives to remain with them. Be polite, persistent and know what you are willing to accept. Make sure that you fully understand the implications of the trade-off that you are offered and if you are unsure or don’t want a particular incentive or offer, tell them so. Martin Lewis, the Money Saving Expert, has these tips [4] to help you successfully haggle for the deal that you want.