If your order is displaying as delivered, and you have not received it, please allow up to 2 days for carrier errors. Please try the following if you have not received your order:1. Verify the address selected at the time of placing the order.2. Ask other address residents for delivery confirmation.3. Check for pick-up/delivery attempt slips from carrier.If you are still unable to locate your order please file a missing items report with the package carrier and provide over the tracking details. You can reach out to support@peted.ca. We can avoid using shipping providers with a bad track record, your feedback is important to us!