In the event your package is delayed, please give USPS an additional day or two to complete the delivery before reaching out to us. Please make sure to consider federal holiday closures, inclement weather and other conditions that may affect the projected delivery date. At this moment in time USPS like other carriers are experiencing delays because of staffing shortages due to the lingering effects of COVID and do not guarantee delivery of their packages unless the package is shipped 'Priority Mail Express' which is not an option for us. Please note that we cannot refund for orders that are experiencing shipping delays or are lost in transit.