The cost of IT outsourcing services of any kind, from technical on-site visits to remote IT help desk, vary greatly depending on the particulars laid out in the Service Level Agreement (SLA). Typically, IT help desk alone, with no on-site privileges, tend to run between $75 per user/per month to $125 per user/per month. IT Support LA offers a package at $50 per user/per month which includes, among other things, unlimited IT help desk and on-site IT services. We can do this because of the way in which our procedures are set up, and frankly, because of our success: we can afford to.