Our recommended pick up time is 4 hours before your flight departure, but it all depends from different factors. That is why it is mandatory for you to contact us 24 hours prior your departure, so we can confirm the pickup time with you. If you need to depart from your destination earlier to the airport/port, or you would like a different pick up point, please send us one email and let us know at least 48 hours before departure.
On the booking voucher that you will receive 24 hours after your booking, only the indicative return pickup time will be shown. This time needs to be confirmed that is why we need you to contact us at least 24 hours prior your indicated departure pickup time.