Usually we will send out the hair within 1-2 business days. If an item runs out of stock, we will contact you and let you know. Shipment is processed by Fedex/DHL. North America 3-5 working days, South America t 4-7 days, Europe 3-5 working days, Australia 3-5 working days, Middle East 3-5 days, Africa 4-7 days. Make sure the shipping address is the same as the address you set in paypal account, otherwise it will take time to verify and sometimes cause shipment pending. And pls don’t leave PO box address which are nbot accepted by shipping company.