The Betfred website may be reported as being up while you are personally unable to access any content on the website. If this happens it is most likely a local issue on your device, and you can take the following steps to troubleshoot the issue. 1.  Our systems check if Betfred is working in Finland, Germany, Japan, the USA and Australia. If you need to run additional tests for other locations you can do so here or here. 2. Betfred may be inaccessible from countries where it is not licensed to operate. You can use a VPN to test access to Betfred from another location to see if the website is available. However, we would recommend against logging into your account using a VPN as this may violate gambling laws in your location as well as the Betfred T&Cs. 3. Betfred reports major website outages on Twitter. So you can check in on Twitter to see if there is any news of a website outage. 4. If you usually access Betfred on a VPN, turn it off. It is possible that your VPN may have been added to a list of restricted IP addresses. 5. Local access settings may impact your access to Betfred, especially if a 3rd party changed access settings on your account. Check your firewall, parental control and anti-virus settings to confirm if you are actively being blocked from the website on your device. 6. Reset your internet connection. If you are using mobile data, turn your device on and off. If you are connecting via Wi-Fi, reset the Wi-Fi connection by turning your router off and on again. 7. Your browser cache and cookies can both cause issues with loading a website. You can get easy instructions on how to clear the cache and cookies of any browser here. 8. You can also try to open an incognito session for Betfred on your browser. 9. Also try to switch between browsers. If you usually access Betfred on Chrome, try to access the website from Microsoft Edge or Safari. 10. Clear the DNS cache on your device. Instructions on how to do this are here. 11. You can change the IP address on your DNS server if none of the above works. Record your existing IP settings before making changes. You can find out how to change your DNS server here. A list of alternative DNS server IPs is available here.