You can use Sendcloud’s shipping software through a user-friendly interface or via the API. Once you set up your account, Sendcloud automatically imports your order details. This allows you to select a delivery option and create the shipping labels with a single click (in bulk or one by one). After a parcel is picked up by the carrier or dropped off at a service point, Sendcloud provides real-time tracking updates, which you can automatically send to your customers to keep them informed. If customers want to issue a return, Sendcloud allows them to do it via an automated portal, without any manual work from your side. You can also set up a brand, add your logo to shipping labels, tracking emails, and return portal, and more—all to create a fully branded post-purchase experience.