STANDARD RETURN POLICY Due to our automated ordering and shipping processes, online transactions cannot be cancelled. We are unable to offer returns JDRF donations. Personalized items are subject to a $20 restocking fee if returned. If you are not completely satisfied with your purchase from Briggs & Riley Online, you may return any unused merchandise with the original hangtags attached, for a prompt refund within 30 days of the date received. Return shipping is free. All Travel Accessories must be in their original packaging with all items included in order to be applicable for return. Items received incomplete will not be given a refund. TO INITIATE THE RETURN PROCESS, PLEASE CLICK HERE Your credit card will be credited for the price of the product and any taxes when we have received and validated your returned item. A $20 restock fee will be deducted from your credit if your product is monogrammed. Please note that credit card companies vary on the time it takes for credit to appear on their customer’s records. Please allow one to two billing cycles for the refund to appear on your statement. INTERNATIONAL RETURNS All international orders are considered final. No returns will be permitted.