A completed return form must be included with returned items to issue any applicable credit or refunds. Items must be received at their headquarters within 30 calendar days of purchase to be eligible for a refund. After 30 days beyond the purchase date, they are not able to accept returns. Important reminder: Merchandise that is out of season, sold as part of an end of season sale, and/or purchased on clearance are non-refundable and may not qualify for a return.