Providing a safe and fun environment for guests is our number one priority. All guests must adhere to our Experience Code of Conduct below. Profanity, abusive language and unruly behavior are not permitted. Sharp objects, weapons, and illegal contraband are not permitted on premises. If you are late or need to reschedule your ticket to another time/date, there is a standby line; if an opening becomes available, we will allow entry on a first-come, first-served basis. Entry is not guaranteed. We reserve the right to inspect all packages, bags, backpacks, purses or any other container on the premise. Line jumping is prohibited. Guests who line jump will not be allowed to access the experience or retail store. Guests are required to wear shirts, trousers and shoes. Smoking and vaping is prohibited. No outside food or drink is permitted. Water bottles and reusable water bottles with a cap that can be sealed are welcome. Lost Item Disclaimer: The FRIENDS Experience is not responsible for any lost or stolen items.