The ordinary consumer contributes best to the prevention of money laundering and terrorist financing by properly answering financial actors’ and authorities’ questions related to customer due diligence. Actors have a legal obligation to ask a customer questions, so the questions do not directly mean that the customer is suspected of involvement in money laundering or terrorist financing.
It is important for the consumer always to be prepared to contact with a low threshold their own service provider and, if necessary, the Police if they suspect fraud or other suspicious activity directed at financial services.