If for some reason you are not satisfied with your purchase, you can return the item for a full refund excluding the shipping costs of returning the merchandise, which varies depending on the country where the product has been shipped to. Items can be returned up to 14 days after delivery of the product.To return the item:Place the item in its original packaging and wrapping.Email us at info@mengloria.com and we will look after all of the return procedures and order pick up.