If you are a direct registered Shareholder, once you have placed your order you will receive a confirmation email that your order has been registered. Once your purchase order has been executed, you will receive an email and a transaction statement is available within 48 hours in the "My documents" section of your Shareholder Portal. If your order falls through, you will receive an email confirming that the order has been abandoned.
Note, if you have not provided an email address, a transaction statement is sent by mail a few days after your order has been executed.
If you are an intermediary registered Shareholder or a bearer Shareholder, your financial institution remains your point of contact.