We hope you never do! We have fully vetted and tested our cleaning technicians, so we know they are working hard to leave your home sparkling clean. But if you aren’t satisfied, please contact us right away at 719-284-0025 or info@vettercleaning.com so that we may address the issue promptly. We will send someone out to re-clean the problem area within two business days. If you are still dissatisfied, we will offer a refund up to the full amount of the cleaning fee. That’s our Satisfaction Guarantee. ngoing training and regular performance reviews as well as financial incentives to ensure consistently good service. You can trust that our employees know what they are doing, and do not need to be supervised while cleaning, so we ask that you do not attempt to direct or instruct them while they are working. If you would like to inspect a cleaning while the technician is still at your home, please wait until they are completely finished. We will contact you after every visit to make sure that you are satisfied with your experience and, if not, we will make it right with our Satisfaction Guarantee. If you ever have concerns about any of our cleaners, please contact us as soon as possible at 719-284-0025 or info@vettercleaning.com so that we may address the issue promptly.