Here is the probability of winning zero per game according to the number of plays.
Probability of Winning Zero in n-play Video Poker
Plays Probability 3 0.26260274 5 0.1301204 10 0.02591377 15 0.00649444 25 0.0007854 50 0.00002178 75 0.00000076 100 0
The table is based on a random simulation. I know it is theoretically possible to get a win of zero in 100-play, but in 15,820,000 games it just never happened. So please don’t write about that. The table shows the probability of getting zero in 10-play is 0.025914, or 2.59%. The probability of this happening ten times in a row is 0.02591410 = 1 in 7,323,073,295,177,980. I tried the software in question in free-play mode and my results seemed fine. In particular in 10 games I won something every time. However as far as I know no casino offers this software and takes real money players from the U.S. I’ll plan to do some further investigating but don’t want to explain how in this forum.