Yes! We can include many kinds of personalization options in your emails. The most common type of personalization we do is adding your client's name to the email subject or opening line. For example, instead of your subject or opening line reading: "Hello! We want to tell you about this great offer!" It can read: "Hello, [Client's Name]! We want to tell you about this great offer!" If you use HubSpot, we can include things like sales information, ticket information, subscription information, and more!