Use the proper ways Congress has in place to give feedback. Using these channels means that they are documented and must go through a process of investigation. You can give feedback: Using the online form at caac.org.au/feedback-form By filling in a form and put it in the secure feedback box at any Congress sites (and we can help you if you need) By calling our Quality team on (08) 7928 8131 or 0490 679 012 In person. You can ask for a manager and tell them what’s gone on. Sharing what’s happened publicly, for example on social media, is not the right way to provide feedback. If you believe you have been treated unfairly or your feedback hasn’t been taken seriously or dealt with, you should call teh Quality team on