If your insurance provider settles a claim for your stolen vehicle, it is essential to inform the DVLA that the vehicle has been transferred to the insurance company. You can achieve this by completing the 'notification of sale or transfer' section (V5C/3) on your V5C registration certificate and submitting it to the DVLA. Include a letter specifying the date the payment was accepted and provide details about the insurance company. The remaining part of the V5C should be handed over to the insurance company.
In the event that your insurance company requests the entire V5C registration certificate, you will need to send a letter to the DVLA. The letter should contain information about your insurance company, the claim date, your registration number, the make, model, and colour of your vehicle, along with your signature. Send the letter to:
DVLA, Swansea, SA99 1BD