Our bags are very delicate and should be treated gently. When not in use please store bag inside its pouch. Keep your bag dry and avoid contact with damp or wet surfaces. Limit the exposure to direct heat or sunlight. For cleaning and polishing, wipe with the dust glove provided. Do not use any liquids or chemicals cleaners on your bag. Avoid any contact with perfumes and creams. Over time, the chain hooks may loosen owing to the weight of these luxurious bags. This can easily be repaired by any goldsmith.