If something goes wrong or you have a problem please contact us straight away to give us a chance to put things right.
You can report any problems or initiate a complaint (including abuse) by calling our support team, emailing us, completing our contact form or writing to us. We do not differentiate or prioritise complaints by how they are raised so please us the most convenient contact method for making your complaint.
Telephone: 0333 7000 227 Email: support@swsbroadband.net Online: contact form below Write to: Mala McLeod, Sycamore House, Shrewsbury Business Park, Shrewsbury, SY2 6LG