We send out shipping confirmations after your order has been labeled and packed for shipment. UPS picks up our outgoing shipments daily (in the later afternoons). While they are suppose to report scans/tracking information along the way, we have seen instances where origin scans are missed, thus leading to missed tracking data. In these instances, we apologize, but we cannot provide further information about your package. You may contact UPS directly to see if they have any additional information. Depending on your location, you should expect your order to arrive within 5 business days of shipment. PLEASE NOTE: Saturdays/Sundays do not count towards UPS' transit times. All packages are shipped from our warehouse in Las Vegas, NV.