The futon frames and the bed frames need to be assembled. The hardware and the assembly instructions are included with the frames. Most of the models don’t need any tools or very few for the installation; mostly basic tools (screwdriver, hammer, pliers).For Greater Montreal, the delivery company can offer assembly service. The cost is approximately 50$ for a futon or bed kit and 20$ for drawers. It includes putting on the futon cover and antislip mat. For hygiene reasons, they will not take back any used mattresses. The service of bringing it to your garbage/alley is not included but can be evaluated on the spot.If the deliverer is going to assemble it, the room needs to be ready to receive the furniture and the deliverer needs to have enough space to work. They don’t bring back the packaging boxes and bags.Before you place your order, make sure that you measured the room so you can choose the right size. The different sizes of most of the products are available on the website or in the store.