If you signed up for a 3, 6 or 12-month Pay Upfront plan, your plan will automatically renew unless cancelled within the term deadline. You can opt out of this renewal service through your online account by cancelling by the 14th date of your final box month (e.g. To opt out of your 6-month subscription, which starts with February and ends with the July, you must cancel by the 14th of July). Please note that we cannot cancel a subscription on your behalf, this must be done by yourself through your online account. If you want to change to a different subscription plan, you must wait to opt out of your current plan. You can then go in and reactivate a new subscription any time after the first of the following month, in order to avoid duplicate boxes (e.g. You have a 6-month plan that starts in February and ends in July. You must opt cancel by the 14th of July. Then on August 1st, you can log in and reactivate, choosing whichever new plan you prefer).