HYSSES will start the refund process only after return item have reached our headquarters and deemed eligible for refund.Using the table below, you can see the estimated lead time it takes for you to receive your refund.Payment Method     |     Refund MethodCredit Card     |     Credit Card (1 to 2 working weeks), Cheque (1 to 2 working weeks), Store Credit (3 working days)Store Credit     |     Store Credit (3 working days)PayPal     |     PayPal (3 to 5 working days), Store Credit (3 working days), Credit Card (1 to 2 working weeks)NOTE:HYSSES reserves the rights to withhold and refunds if original item or its accompanying parts have not reached our headquarters.The customer will bear any charges imposed by credit card company for refund transactions.