At Fikile, we understand the importance of maintaining the quality of our products long after they have been purchased. That is why we offer our clients a range of repair services for any products purchased on Fikile.com. If you require a repair for your Fikile product, please contact our Client Services Center for assistance. To ensure the quality of our products, all repairs are carried out exclusively in our workshops by our skilled artisans. Our bags are meticulously handcrafted in Italy using only the finest materials. We advise our clients to handle their Fikile products with care and keep them in their original packaging with the dust bag or foam insert, especially when travelling. Please store your items in a dry and cool place, and avoid exposing them to excessive sunlight. For cleaning, please use only a dry cloth and avoid using any liquids or chemical substances that may damage the fabric. If you have any issues with your Fikile bag or any further questions, please do not hesitate to contact us at contact@fikile.com or via the website contact form. Our team is dedicated to providing excellent customer service and will be happy to assist you.