Answer : 'You can cancel your order at any time provided your packaging has not been sent to an external courier. If you wish to cancel your order please call us us on 059-9156285 to organise cancelling your order or alternatively email us on furniture@rathwood.com with your order number eg(SO*****) stating your request to cancel your order.However should your packaging be already sent to an external courier we will try and work with our couriers to recall your order to us and then action a refund. However, should your order already be out for delivery you will need to refuse the delivery from the courier for return to us. Please not this may incur a charge.