Building an in-house IT support team is an expensive, time-consuming proposition. Even when you have a full-time team, you may still not be adequately staffed to handle surges in calls during an outage or another large-scale event. With remote IT support, those problems are gone. You'll have exactly the level of service you need, right when you need it, and all for less expense than an in-house support team. Benefits of having a remote IT support team include cost savings, increased productivity, advanced troubleshooting, 24/7 support anywhere, and enhanced resilience.