A spot usually occurs as a result of a spill or an accident and can usually be removed straight away. However, if not removed immediately, or successfully, a stain can be formed. A stain is more permanent and may change the colour of the carpet fibres over time, and can be much more difficult to remove. This is why it is important to clean up any spills immediately so that you can minimise the chances of them developing into permanent stains on your carpet. The good news is that our expert technicians are able to remove most stains as part of the general cleaning process. However, for any stains that aren't removed, we'll discuss with you the likelihood of being able to remove the stain before we start any treatment. If you wish to proceed with the stain removal process, a minimal cost will be applied to the overall price.