We’re sure you’ll never want to return a Pure Sense product except in an unfortunate event that the product you’ve received is damaged/wrong. In such a case:
• Products can be returned within 48 hours post delivery.
• Simply contact us via email customercare@Pure Sense.co.in with your order number and attach a photo of the invoice & product to be returned with visible damage/manufacturing defect.
• We will respond to your email within 24 hours and arrange to ship a freshly packed order to you as we intended the first time.
In case you do not want the product anymore (due to manufacturing defects):
Prepaid orders: We will refund the order value on the same account/bank/card/upi id used for making the payment.
COD orders: We will send you a coupon worth the order value via email which can be used on our website for any other purchase.