Once an order is placed, no changes or cancellations may be made to the order. Please be mindful when purchasing online as colours may vary from screen to product purchased. If you are unsure about the colour of a certain product, please contact our Customer Care team at welcome@hunterandqueen.com and we will be happy to help. For all orders that are returned due to an incorrect address, there will be a fee charged of $12 for repacking and postage.