Surrogacy is a very complicated process. It is important to have an agency with a lot of experience in the surrogacy world to help you and your surrogate navigate the various parts of the process. In addition, it is critical that both you and your surrogate have someone they can talk to and help mediate any issues that may arise during the surrogacy process. In fact, a good agency can help anticipate issues and avoid problems between you and your surrogate from the beginning.