We’re sorry to hear your Factor discount code isn’t working as intended. Please check the following: (1) Confirm that the code is still valid and hasn’t expired. (2) Make sure you’re entering the code correctly, without any extra spaces or typos. (3) Check that the code applies to the product or meal plan you’ve selected. (4) Follow any specific redemption instructions, such as applying the code at checkout or within your account settings. If you’ve tried these steps and are still encountering issues, our Customer Care Team is here to help. Please contact them for further assistance with your discount code.