When working with an Employer of Record (EOR), resolving payroll discrepancies typically involves a structured process to ensure accuracy and compliance. First, employees or managers report any discrepancies to the EOR, who then reviews the payroll records to identify the issue. This review process includes checking for errors in timekeeping, salary calculations, tax withholdings, or benefit deductions. The EOR's payroll team works quickly to correct any errors and adjust future payrolls if necessary.
The EOR maintains regular communication with the company and affected employees to ensure transparency and keep all parties informed throughout the resolution process. By having a clear protocol for addressing payroll discrepancies, the EOR helps minimize disruptions to employee satisfaction and trust, while ensuring that all payroll processes comply with local labor laws and regulations. This proactive approach helps maintain a smooth payroll experience and fosters a positive working relationship between the company, employees, and the EOR.