No. Reports to the Integrity Line are received by an independent third party. Identifying information captured during the reporting process is stored on the third party’s secure servers and is not shared with or accessible by T‑Mobile. If you choose not to identify yourself, T‑Mobile won’t know who you are.
For anonymous reporters, the Integrity Line works like this:
When you contact the Integrity Line, the information you provide is forwarded to T‑Mobile Compliance & Ethics. After you complete the reporting process, the third party will give you a report key to access your report through the Integrity Line. Check back for follow up questions from T‑Mobile, to provide additional information, or to check on the status of your report.
If you choose to remain anonymous, it’s important to include as much factual detail as possible in your report. It’s also important to check back on the Integrity Line portal regularly to see whether T‑Mobile has left follow up questions that ask for additional information. Reports that are vague and lacking factual detail are difficult to investigate.
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