Your KPR product is warranted against material and manufacturing faults when sold in as manufactured condition for a period of six months from the date of purchase. If you’re experiencing an issue with your KPR shoes, we would love to give them a proper evaluation. Either contact your supplier/agent or email to sales@kprsafety.com.sg. Our warranty team will examine your claim form and photos. This warranty is limited to the replacement with an identical or equivalent product. The proof of purchase (Invoice) and, if required by the KPR or your supplier, your returned product, must accompany your claim. Otherwise, this warranty is void. It is important to note that it will be up to the discretion of the warranty manager as to whether the claim will be approved or denied if a receipt can’t be provided. This warranty is void if, in the opinion of the manufacturer, this product has been deliberately damaged or used in an application and/or environment for which it is not designed.