If the scooter gets stolen while in your possession, you will be responsible for paying the applicable insurance excess.   If the stolen scooter is recovered, you will be held liable for any damages incurred to the scooter during the theft. Depending on the extent of required repairs and whether an insurance excess has been paid, you may be eligible for a refund of the difference.   We understand that such situations can be distressing, and we will work with you to handle the aftermath of the theft appropriately. Please ensure you report the incident to us immediately so that we can provide the necessary assistance and support throughout the process. Your cooperation is crucial to ensuring the best possible outcome.