If you receive notification that your credit or debit card or other payment method, has been declined, please contact your issuing bank or payment provider. Before doing so, please ensure that:
The card details or payment information entered are correct. For instance, your 16 digit code is correct and the selected card type.
The 3 or 4 digit security number is correct.
Your credit card has not expired.
If you have another payment method, we invite you to try a different one. If you would like further assistance, please contact us.