If a code doesn’t work, the quickest solution is to delete it and generate a new one. In the worst case, if there’s an error when deleting the code and it doesn’t expire after 10 minutes, do the following:
- Unlink your smartphone in My Account > Settings > Security.
- Uninstall the N26 app.
- Switch your smartphone off for 2 whole minutes.
- Switch your smartphone back on and reinstall the N26 app.
- Link your smartphone again in My Account > Settings > Security.
Warning! You won’t be able to complete this process unless you have your N26 card on hand. If this is the case, just update to the latest version of the N26 app and try again.