first line managers use mainly technical and human relations skills, while top managers devote most of their time to activities involving human relations and conceptual skills First-line managers spend most of their time explaining procedures, assigning jobs, and evaluating the performance of employees within their own areas. These activities require human relations and technical skills. Top managers are more concerned with creating a vision, strategic planning, and overseeing the operations of the organization as a whole. This requires them to use conceptual and human relations skills. More test answers on https://studyhippo.com/mgmt-1-week-3-53064/