There may be several reasons we haven’t received your payment or it is still pending:
You’ve sent the money to the wrong e-Transfer email address.
You haven’t provided your order number in the Notes section of the transfer so we are unable to match the payment with your order.
Your bank has blocked the transaction as suspicious, so you should contact it for confirmation.
We failed to receive the payment due to the correct question and answer haven’t been included as they should’ve been by the e-Transfer instruction.
If the funds don’t reach our payment system, you’ll be notified about this via email. In case nothing changes within 24 hours, your order will be canceled automatically.