The call screening feature allows you to identify the caller before receiving a call. You can choose to answer or deny a call based on the Caller ID. You can configure the call screening settings and direct the caller to another destination.How to use the 'Call screening' service:Login in the bOnline phone desktop app.Click on ‘Calls rules and services’.Go to the drop-down menu and select ‘Call screening’.Click on ‘Add’.In the label box, name your setting. Then filter by caller type: 'all' / 'anonymous' / 'external' / 'internal'.Then select by telephony condition: 'at all times' / 'I don’t answer' / 'I’m busy' / 'I’m unreachable'.Lastly, click on ‘Save’.For further assistance please contact our onboarding team at voipcare@bonline.com