Veronica Soultz, Director of US Contact Center Operations based in Cleveland, Ohio is passionate about the patient. She brings an extensive background in call center operations, healthcare and direct patient contact to the team.  Directly before coming to RelateCare, she managed a specialty pharmacy call center for Accredo, a division of Cigna.  Prior to Cigna, Veronica worked as a Radiologic Technologist for AtlantiCare and volunteered as an EMT first responder in New Jersey.