We're sorry to hear that there's something not right with the body or casing of your Pinter. We won't be able to help you any further through our Troubleshooting Guide so we recommend that you speak to a member of our team.
So we can help get this resolved quickly for you, please get in touch with our Customer Care Team via Live Chat or Email using the flashing red dot to your right, with the following information:- Your full name and email address- Your order number- A photo of the issue with your Pinter- Details about at when you noticed the issue