In placing an order with us, customers accept that they instruct delivery providers to ‘leave in a safe place’ or equivalent, or to ‘leave with a neighbour’ or equivalent, entirely at their own risk.  We assume no liability for any subsequent loss, theft or damage of orders delivered in line with these instructions. No refunds or replacements will be issued for orders lost, stolen or damaged if either option has been selected in advance  of delivery by the customer via their online tracking page. If the recipient is not at the address, we strongly advise that customers instruct deliveries to their local pick up point for collection. It is the customer’s responsibility to ensure that collections take place within the given time limit. In placing an order with us, you are in full agreement with the above and verify your agreement by checking the box at checkout prior to purchasing.