Log in to your account at hartspan.com by clicking the person icon in the upper right of the screen, select “Manage Subscription” under the account login form. Enter your email for a one-time code to sign in. Check your email for that code. Once logged in, you will see your active subscription and from there you can select "Reschedule" or "Skip". If you have any other questions, email us at support@hartspan.com.