Shipping usually takes place within 8-10 working days and shipping cost is Fr 20 for orders below Fr 250. The products are delivered by the courier Asendia from Monday to Friday during office hours. Dispatches and deliveries are not made on Saturdays, Sundays or national holidays. Always choose an address where someone is available to collect the package. If you prefer to receive your order at the office or at a reception, please also indicate the name of the contact person. On this site returns are also always free. You can find more information in the "Returns and Refunds" section.