As your landscape partner, ongoing communication is key to aligning on project plans and meeting your expectations every step of the way. Here is an overview of how we keep clients informed and involved: Initial Concept Design & Estimate Phase: - Collaborative meetings defining goals, budget and vision while exploring ideas - Digital preliminary concept sketches reflecting discussed garden style, features - A proposal detailing pricing estimates per phase and component Execution Planning Phase: - Finalize project specifications together and provide you in writing - Outline official work schedule with flexibility for weather delays - Share photos of material samples to ensure aesthetic alignment - Review safety protocols for your property Active Installation Phase: - Periodic email updates and photos of progress - Meeting midpoint for feedback on work already done - Live demonstrative walkthroughs highlighting details - Ongoing open dialogue with the project manager via phone/text Completion & Follow-Up Phase: - Celebratory milestone acknowledgment - Maintenance training session onsite - Feedback survey on meeting satisfaction metrics - Assisting additional property improvements in the future We commit to tailoring communication modes and frequency to your individual preferences at each step, ensuring harmony. Please let us know how we can best keep you informed.