Responding through the Relay platform is risk-free. Relay sends your request for a quote just like MS Outlook or Gmail would. In addition, capacity providers can also respond by email. Should they still not want to respond through Relay, we suggest you let them know this is the system you are using – all carriers, reinsurers and brokers we engaged with have told us they would accept business through any platform so far. We would appreciate knowing if any provides a different perspective, so we can reach out and help you keep all activity within the platform.