The data protection legislation states that personal data should not be held longer than necessary. In order to comply with this act, Claims Portal Limited (CPL) will routinely archive and destroy any information that is no longer required. Click on the link below to download a full copy of the policy. Data Retention Policy Claims Portal users are reminded of their own obligation to comply with Data Protection rules, as set out in the Claims Portal User Agreement, and therefore must also ensure they routinely remove claims from the Portal that are no longer required.