Naturally, we want every injury compensation claim to be settled as quickly as possible. But where a very serious injury has occurred, the need to assess and understand the long-term consequences for the client means that even after a final financial settlement has been agreed, we can remain involved in things like rehabilitation and nursing care for many years. This is why the specialist injury process is different to fast track claims. The small claims track process has been developed as a result of changes to the law as part of the Civil Liability Act and the whiplash reforms. Given the changes which have been made, these claims have to be processed differently.