Thank you for bringing this to our attention. We're sorry to hear that part of your order is missing, and we will do everything we can to resolve this issue for you as quickly as possible. To help us address the issue, please contact our customer service team with your order details via support@Jardina.com or call us at +1 213 322 3156 and we will investigate the matter further. Depending on the nature of the missing item, we may be able to ship it to you directly or provide you with alternative options to resolve the issue. We understand the frustration this can cause, and we appreciate your patience and understanding while we work to resolve the issue.