Yes, you can use WhatsApp for counseling. The video call feature of WhatsApp (and similar apps) allows you to see your clients face to face, which makes them feel more comfortable and allows a richer client-counselor relationship. In fact, it is probably one of the best platforms for conducting counseling that is available with maximum privacy and security. Since there is no registration process, users don’t have to worry about their data being compromised as in other platforms.”