We offer free shipping to return your items for customers in the USA unless the product was a final sale/non- returnable. The returned garments must be in the same condition that you received it, unworn, undamaged, unused with all tags and in its original packaging. All orders must be mailed to us within 15 days of delivery. To start a return, please contact us at Support@awscrubs.com  The refund will be issued back to the original method of payment. We don't refund the original shipping fees.  We usually process our returns within 7-10 days of delivery to us and confirmation emal will be sent, once the refund is completed.h detail as possible for your customers.