We ship all labels in a sturdy flat mailer, enclosed in a plastic sleeve, with a “handle with care” label on the envelope. Unfortunately, once a package leaves our shop, we are unable to control how it is handled by the postal service. However, we know it is our job to provide you with a wonderful product and experience that lives up to our high standards. Should your order arrive damaged and unusable due to the post office's handling, please contact us at shop@chickabug.com and we will send you a replacement free of charge.