Yes, Ditobet does have customer agents available 24/7 via chat and email. We suggest using the chat option as it will only take a couple of minutes before you receive a reply. Other than that, you can reach out to them with any questions, issues, or suggestions you may have, they'd be happy to respond.
Furthermore, there is an FAQ and Help sections which we also suggest checking out because there is quite some valuable information to be found about the ways Ditobet operates.