They hope you’ll love your purchase but if it isn’t quite right, they will happily accept returns of unused items within 14 days of the goods being delivered. Please inform them of your request in writing to hello@sjo.online and they will send instructions by email. They take care to ensure that all their items are shipped in excellent condition. Please send unused items back in their original packaging with all tags still attached. Please ensure that the parcel is properly protected when returning as returns that are damaged may not be accepted and may be sent back to the customer.