If your device arrives broken, please let us know and we'll send a replacement ASAP.
If your device breaks after arriving, please get in touch and we'll see what we can do. Unfortunately not all 3D-printed items will work successfully and we make no guarantees about their operation. We will try our best to fix any issues, but please understand that this is not always possible.
Limitations with 3D-printing technology will mean that 3D-printed objects aren't able to withstand the same forces or conditions that off-the-shelf devices are able to.