Shipping for ReturnsOur Free Shipping policy covers Product Returns (only within the USA). However, please reach out to us using the Contact Us Form before setting up the return delivery. We will email you the shipping labels to facilitate the return. Should you choose to use your own courier service, do note that shipping costs will be at your own expense. When shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We have found this is the best practice to minimize incidents of products lost during shipping. For Customers outside of the USA, please drop us a note using the Contact Us form and a team member will work with you on next steps. Please do not ship the item back to us until a team member has discussed details with you.