Duties and taxes are included in our prices for customers in the following regions: - Australia - United Kingdom - Ireland - Canada - United States - United Arab Emirates - Saudi Arabia Unfortunately, duties and taxes are not included in our prices for any other region. Please consider the potential import taxes applicable in your region, as these will payable to DHL directly during the delivery process. ELIYA The Label is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties and taxes. In the event where a parcel is not claimed or refused by the receiver, DHL will attempt re-delivery. If DHL are unable to arrange a re-delivery, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.  In the event that your package is refused and returned to ELIYA The Label, any return costs incurred will be the responsibility of the customer and deducted from your store credit refund.