We take great care in ensuring the quality of our products, but if you happen to receive an order that is damaged or faulty, we're here to help resolve the issue swiftly. Simply reach out to our dedicated customer support team within 14 days of receiving the items, and inform us about the problem. To expedite the process, we kindly request you to provide clear pictures of the entire item laid on a flat surface, along with another picture specifically showing the defect. Rest assured, there's no need to return the damaged items; we will arrange for a replacement to be sent to you promptly.