All our Virtual Assistants are trained and required to send you a daily handover at the end of the day, where they will list down all the tasks that they have achieved, accomplished during that day, and any issue they have encountered so, that you can also read it, help them, and support them. We also recommend them to do a little mini report on what they achieved throughout the day with some really tangible numbers for you to see. The supervisor will monitor the performance using a time tracking tool to give you an additional peace of mind to make sure that the Virtual Assistant is doing the hours that they says to do it. However, we always encourage our clients to please trust in their capabilities and loyalty and measure the results rather than rely on the tracking tool that we have. We have it as a back but we don’t want to rely on that. We want to build that trust and a beautiful relationship and make our virtual system part of our family because, if we treat them like a family, they will treat you like family too.