To create a Netgear support case, you should go to the official Netgear web page. If you don't have an account earlier on Netgear, firstly, you have to create an account on Netgear. Enter your email id and the network key available in the label to the Password input. Once you complete typing the username and password, click on the option called Sign in The home screen will appear after clicking the sign-in option. Move to the right corner and click 'MySupport.' Tap on the contact support menu and create your Netgear support case.