To effectively educate customers about climate-neutral shipping, eCommerce brands can include details about the brand’s practices in product descriptions, create a page on the website that explains the brand’s commitment to climate-neutral shipping, use welcome emails or SMS messages to share information about the brand’s sustainable shipping practices, add stickers or brochures inside packages that inform customers about the brand’s eco-friendly shipping approach and encourage them to recycle the packaging, or launch awareness campaigns on social media platforms, showcasing the brand’s efforts to reduce its carbon footprint.