To be entitled to a full refund or exchange, we must have received the returned item(s), within 30 days of you taking delivery.
All items RETURNED WITHOUT ORIGINAL INVOICE OR ENCLOSED SUFFICIENT INFORMATION will NOT be processed.
If you return your purchase by post or courier after the periods outlined above (with the exception of faulty or damaged goods) we reserve the right not to offer you a refund in full. This does not affect your statutory rights.
We may instead return your purchase to you. Prior to sending it, you will be charged the delivery fee applicable to the products and your location.