We are currently not set up for exchanges.  Any request for an item to be returned must be made within 10 calendar days of delivery of an order. Item(s) are required to be shipped within 7 days of the request or on the 10th day of receiving the item(s), which ever comes first. We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within this time frame. We do not accept returns for final sale items or 3rd party retailers.  You may use the original packaging and purchase a label to ship back to us at :  RubiaWear 9741 Preston Rd. #208 Frisco, TX 75033 Please drop the package off at your local shipping location. Once received, we’ll be more than happy to issue a full refund for all the items we’ve received as long as they are in their original state. We will email you a refund notification once this has been processed. Once processed, please allow between 3 - 10 business days for the refund to reflect onto your original form of payment. If you have an order shipping internationally, please reach out to an agent.