Let’s take a look at another company’s return policy. If a product you purchased on Amazon Prime doesn’t work out as planned, you can get a refund within 30 days of the initial purchase. While this is a general rule, some product return policies may vary depending on the seller or product category. If you made your purchase within the U.S., most of the items qualify for free returns. You can always confirm this by looking for a “free returns” icon next to the price. When it comes to return methods, you can either ship the product back to the company or bring it to a specific Amazon drop-off location. If you choose to drop the item off at an Amazon location, you’ll first receive a digital QR code to show when returning the item. For more information on specific item returns, visit the “Your Orders” page under your Amazon account and select “Return or Replace items.”