We offer a 60 day money back guarantee and a 1 year replacement warranty with each Wig Fix order*. To return, please follow the instructions below: Click on (this page) Follow the instructions Print out the postage label and return the product  We hope you love your purchase as much as we do, but if you're not happy we want to help. The Renatural team is available for phone call/video call/messaging to demonstrate and assist you with applying the Wig Fix. Please email support@therenatural.com and we will respond within 24 hours. We do not credit or refund shipping charges. We must receive goods within 30 business days upon return approval. Merchandise must be returned in original packaging and packed adequately to protect against damage. Refunds are administered within 10 business days upon the delivery of the returned item.  *Warranty can be redeemed by emailing support@therenatural.com with your query, order number, brief explanation and photo/video evidence. Replacements are administered under the discretion of The Renatural.