Because our products are made with real, whole plant-based ingredients and are perishable, products are not returnable or exchangeable due to health and safety reasons. In addition, we know everyone can have a range of different tastes and preferenced, so we are unable to offer a satisfaction guarantee at this time. We are committed to delivering the highest quality products to your door, so please inspect your order upon reception and contact us within 5 days if the item is defective, damaged or if you receive the wrong item, so that we can make it right.  Refunds/replacements will be made on a case-by-case basis. Read our Refund Policy here.