While it is rare, mistakes do occasionally happen. In the unlikely event the item you received is incorrect for any reason- please get in touch via email webstore@53degreesnorth.ie as soon as possible. You can bring an incorrect item back to one of our stores for a return/exchange or post it back to us. We will reimburse you for any postage paid to get an incorrect item returned to us, please ensure to include a copy of the receipt.