For all online orders we offer a 10 day returns policy from when you receive your order. We will accept returns in new condition with all original tags and poly bag for a refund.
The refund will be made via the original method of payment used to make the purchase.
Please note that the refunded amount will not include shipping, tax, and related fees associated with the delivery of the merchandise.
• Simply scan the QR code on the back of the thank you card which arrived with your Veromia Merchandise, and fill in the return form. \r• Our customer care team contacts you and advises you to contact a courier company of your choice to have the products returned to us within the 10 day period. We recommend sending your return by recorded/trackable delivery.\r• The return delivery costs associated with returning your product will be fully compensated to you with our in-store credit.