The emergency assistance team of World Nomads is multi-lingual and is available  24/7. Whereas the claims team can communicate in English and Danish — but the general customer service team can only speak English. Rest assured, they will try their best to assist you! Phone: +45 70 23 24 61 (call is not toll-free, but you can claim this cost later on) Text message only: +45 42 41 30 00 (include your policy number) Email: emergency@ihi.com