The bookmaker has a very responsive customer service team. You can use four major channels to chat with the team. The first is using the live chat channel, and you can open the live chat portal by clicking the green chat button at the bottom-right corner. The other channels include sending an email to support@betika.com or calling their line on +254729290290. The final channel is sending a message to any of their social media channels on Facebook, Twitter or Instagram.