SAP Business One instances are complex systems maintained by multiple partners. Make SMB Solutions your primary source of support for the following issues:
Infrastructure problems.
Access problems.
Base system implementation and guidance.
Add-on installation.
Unfortunately, there are potential problems that we cannot address. Although our support team will be happy to point you in the right direction, you will have to rely on a partner or customer for the following issues:
Known Issues with SAP. SAP SE and the SAP community are always looking out for bugs and security vulnerabilities. You can find the latest security patch information here.
Customisation Inside SAP or SAP Add-on. If a problem can only be solved by contacting the software vendor, our customer support team won’t be able to help.