We will provide you with your driver's name and phone number 2 hours prior to your pick-up, so you can communicate with them directly if needed. Your driver will also have your name and phone number *if you provided this during the booking process. *This information is extremely helpful for communication, and we ask that you please always give us your best direct contact for the day of service.  Typically this service involves curbside drop-off at your designated terminal, however if you want your chauffeur to park the vehicle and assist with transferring your luggage to the ticketing desk this is available for an additional fee. We can also arrange to have an additional greeter meet you at your curbside drop-off point and escort you through the entire security process. The same option is available for international departures same option via the Fast Track service, and a staff member will remain with you all the way through customs.