Many broadband providers offer a way for their customers to manage their broadband services online, and this can certainly be a useful benefit. Being able to manage your broadband services online allows you to do so at a time which is most convenient to you, and, with many ISPs offering a mobile app as well as a portal on their website, you can easily take care of your account from any location. It's secure to do so, too, and there are regulations in place to protect your personal data.
As well as switching to a different package, or paying a bill, many ISPs also offer other useful management tools that can be accessed online or via an app. Sky, for example, provides a Sky Broadband Buddy app that allows you to control what content is available on the different devices across your household, which can be a valuable tool for filtering out films or other content that would be unsuitable for children, as well as allowing you to set limits for time spent online.