COOKER NOT STARTING Firstly check that you are long pressing hold on the START button. This cooker requires you to hold your finger on the START button for at least 3 seconds for it to begin cooking. This is a safety feature to prevent accidental turning on of the cooker when brushing the touch sensitive control panel. COOKER WILL NOT STOP In the same way as the START button you need to long press hold on the CANCEL button to stop a cooking cycle.