First of all, even though the drivers we work with are very professional we always check their insurance papers before finalizing the deal with any of them. The insurance coverage is up to $150,000 for the open trailers and up to $250,000 for the enclosed trailers.
In case your vehicle gets damaged during transport, you have to note down all the new damages in the Bill of Lading (BOL) and take some photos. Then make 1-2 estimates at a local workshop and let us know about that. Your shipping agent and our customer support service will provide you with all the necessary paperwork and will help you submit the claim to the carrier’s insurance company and you will receive a check within a week.
Make sure to note everything on the BOL, otherwise the insurance company may partially refuse to pay your claim.