SHIPPING Applicable shipping fees are established according to volume and weight. Perlimpinpin cannot guarantee that two separate orders to the same address will be combined; it behooves the purchaser to order items together in one order in order to ensure lower shipping fees. Orders are processed within twenty-four (24)hours and delivery is normally made within two (2) to seven (7) business days of purchase. For more remote areas, please allow up to ten (10) business days for delivery. All deliveries are made by Canada Post and the aforementioned delays are only estimates and cannot be guaranteed by Perlimpinpin. Only orders within Canada and USA and deliverable by ground will be accepted. If an incorrect address requires that a package be shipped a second time, the resultant costs are borne by the purchaser. SHIPPING FEES CHART Canada: 0-49$ =10$50-74,99$=15$75$ and += Free shipping!*Please note that the amount required for free shipping USA:15$ flat rateTRACKING YOUR SHIPMENTPerlimpinpin will send an email containing a tracking number and confirming that your order has been shipped.CANCELLATIONAll orders can be cancelled at any time before shipping confirmation has been sent. Should you wish to cancel your order, please contact our customer service department at webservice@perlimpinpin.com. Note that our processing and shipping systems are devised to ensure fast and efficient shipping; therefore, no changes or cancellations may be made once the shipping process has begun. RETURNSReturns may be made within 10 (ten) business days of receiving an order. In order to be returned or exchanged, products must be returned in their original packaging and condition, and be accompanied by a completed return form.Items purchased on the website must be returned via the website. To do so, contact webservice@perlimpinpin.com and a return form will be sent by email. Reimbursement is normally completed within 5 (five) days of Perlimpinpin’s receipt of the goods to return. Only the value of the items returned will be creditied. The shipping costs related to the returns of the goods remain the responsability of Perlimpinpin. The original order's shipping fees are not reimbursed and the purchaser remains liable for such fees. Please note that in case of items reduced by 50% or more, all sales are final. For canadian order onlyKeep Shopping