a. We guarantee shipment for our Standard Spec PCBs within our Standard Spec turn times which is 3 days for double-sided and 5 days for multilayers. If we ship after these time intervals, we will upgrade the method of shipment at our expense if necessary to ensure on-time arrival to customer. If we cannot upgrade the shipping, we will, when requested by customer, provide a credit to offset the cost of the boards. For orders having partial shipments, only those boards shipped "late" qualify for the "on time or Free" policy. Excludes any other services, goods, or offerings.
b. For Standard Spec PCBs placed with expedited turn times less than these standard times and shipped late, an expedite cost credit for each day beyond the order ship date will be available to the customer up to the time when the standard turntime is exceeded. If the applicable standard turn time is exceeded, then the "Free" aspect of this policy will apply. Exceptions to policy if shipment upgrades can be made and/or partial shipments are detailed above. Excludes any other services, goods, or offerings.