Because spa and salon services are scheduled specifically for you, we ask that you provide 24 hours advanced notice, should you need to change or cancel your appointment. Late cancellations or no-shows will be charged at full treatment price. If you arrive late for your appointment, your treatment experience time will be shortened accordingly, and you will be responsible for payment in full. If you arrive more than five minutes late without prior notification, your appointment will be considered a same-day cancellation and the appropriate fee applied to your credit card.