Orders placed before 15:00cet Monday through Friday will be processed within 48 hours.
Delivery time for standard service is: 5-10 working days.
In some cases you will receive a tracking number direct to your email.
If you have ordered more than 1 item and 1 of those items is out of stock we will hold the order till all items are available to ship.
If you have seen no movement after 14 days on the tracking, please contact us ONLY on or after the 14 days.
Please do not send multiple emails asking about a late or lost order as our system thinks we are being spammed and puts the multiple emails in the Junk Folder.
During Festive holidays some orders will take longer than usual.