If your UPS package was not delivered, there are several steps you can take:
Check the UPS tracking number online to see the status of the package.
If the status indicates that the package was delivered, but you did not receive it, contact UPS Customer Service for assistance. Provide them with your tracking number and details about the shipment.
If the package is determined to be lost, the sender can initiate a claim process with UPS for reimbursement.