SkyBell is designed to work best with B, G and N wireless network formats. SkyBell only works with the 2.4 ghz band. If you have a dual-band router, you must segregate the 2.4ghz band and create a unique SSID for the 2.4 ghz network.
If you have an “n-only” router, you must switch the setting so that the router is set to b/g/n.