If you are unable to make your event or course due to illness, we will offer to transfer your credit to another session/course or person. This credit is valid for a period of 6 months for impro studio sessions only. To transfer your credit to another event, please send an email to contact@improstudio.org with the subject line 'TRANSFER' and add the following details: Your full name Your Booking Email Address Name of Event/Course Originally Booked Name of Event/Course to be Transferred To Any Other Details Bookings may be transferred from one participant to another before the commencement of training, after first notifying us at least 48 hours before training begins. The new participant must have the necessary prerequisites for the training. To transfer your spot to someone else, please send an email to contact@improstudio.org with the subject line 'TRANSFER' and add the following details Your full name Your Booking Email Address Name of Event/Course Originally Booked Full Name Of Your Replacement Email Address of your Replacement Any Other Details We will write back to confirm your credit transfer to a different event or a participant. Please wait for us to send this confirmation. You can read our full Terms & Conditions here.