If you have forgotten your username, simply click here and follow the instructions. You will receive an email from us with your username. (Please check your junk/spam folders in case our email is not recognised). If you have forgotten your password, simply click here and follow the instructions. You will receive an email from us containing a link to verify your security answers. After clicking the link you will be able to set a new password. (Please check your junk/spam folders in case our email is not recognised). If you experience difficulties retrieving your username, resetting your password or a locked account please contact our Customer Services Department at support@mountbet.com