This will only apply to customers who have subscribed shortly after the cut-off date of the 19th of the month. To give an example, if you have subscribed on the 21st of the month, you will have likely been charged again, prior to receiving your first box. The reason for this is because your first box will have been dispatched on the 20th of the month and take a few days to get to you. During this time, your second payment will have come out for the following month's box. Rest assured, you have not been charged twice for the same product.