We recommend that you bring your rings in to be inspected at least once or twice per year. This enables us to identify any issues before they happen and could prevent you from losing valuable gemstones. It is normal for gemstones to loosen over time and for prongs to need repair or replacement, due to everyday wear and tear. To help you prevent this, we offer complimentary cleaning and gemstone inspection. During the inspection process, we assess your gemstones to ensure they are firmly in place and determine whether any prongs need repair or replacement prior to performing any repair work.