If you have not received your order within the expected delivery time frame, we apologize for any inconvenience caused and are here to assist you. Please follow these steps: Check Your Shipping Confirmation: Review the shipping confirmation email that was sent to you. This email contains a tracking number which you can use to check the status of your shipment. Track Your Package: Visit the website of the designated shipping service and enter your tracking number to check the latest status of your shipment. Examine Delivery Details: Make sure the delivery address provided during the order process was accurate and complete. Check with Neighbors or Building Management: Sometimes, packages are accepted by neighbors or building management for safekeeping. We recommend checking with them. Local Post Office: If the tracking shows that the item has been delivered or is being held, please contact your local post office for more information. Contact Customer Service: If you’re unable to locate your package through the above steps, please get in touch with our customer service. Provide them with your order number and tracking information, and they will help resolve the issue as quickly as possible. Our customer service team is committed to ensuring your complete satisfaction and will do everything possible to assist you with missing orders. Note: There may be instances where packages are delayed due to circumstances beyond our control, such as customs delays or postal service disruptions. We appreciate your patience and understanding in these situations.