A two-year right of complaint applies in accordance with the Purchase Act. The right of complaint applies to defects in material and/or manufacturing. You can choose to have the item repaired, exchanged, refunded or accept a price reduction depending on the specific situation. You must notify Mo Reen within a "reasonable time" after you discover any defect/error. If you have a complaint about a Mo Reen product please email:hello@moreencph.com.