There are a few steps you can check to make sure get your welcome coupon. It's important to note that you will only receive this as a new customer.If you haven't signed up yet, head here. 1. Sign up.2. Confirm Subscription - this is called a double opt-in, and it's there to make sure no one is added to the list that doesn't want to be. 3. Add hello@masonjarmerchant.com to your safe/trusted email list. 4. Wait for 10 minutes. Our system can be a little slow sometimes, please wait at least 10 minutes then check your junk/spam folder.5. If you've done the above and still can't find your Welcome email, please contact us.