Sometimes it can take several days for the tracking to be updated. If there hasn't been an update to the tracking in 25 business days, please e-mail us as soon as possible. Our packages are sent with PostNL, our local postal carrier. If you don't live in the Netherlands, your parcel may be re-labeled at the sorting center in your own country. It will then be shipped further with another shipping service. This will be your own local postal carrier. In some cases, the tracking will stop updating because it has been re-labeled with another local tracking code. This tracking code can also be found in the original tracking e-mail.