In the event of a possible claim under this policy, initially you should ensure that you have made a claim on your main motorbike insurance policy, then please follow the claims procedure set out below with written notice of the facts on which the claim is based, to be provided to the GAP Claims Administrator within 30 days of the date of the Total Loss.
If such notice should not be given within such period or any extension agreed by the Insurer, no payment under this policy will be granted.
Claims Procedure:
Contact the Claims Administrator: Bankstone Ltd, Holroyds Mill, Old Lane, Halifax, HX3 5WQ or by telephoning 0330 2020 660 or emailing claims@bankstone.co.uk with the following additional information:
Your name, address and postcode
A daytime contact telephone number
The Policy reference number
The Scheme reference number – LPGBTE217
Details of the Vehicle
The Claims Administrator will then advise You how to proceed with Your claim. Please quote Your policy number in all correspondence.