Replacing your lost card is easy. Log into your Department of Health profile, under profile settings, select request replacement. Confirm the address on file and a fee of $25 will appear in the make payment tab. This needs to be completed before the replacement card will be sent. Once the payment is processed the replacement card will be mailed to the address you confirmed, typically arriving in 7-10 days. Please note that while CCC is a separate entity from the Department of Health, and does not mail the card, our team is happy to help you through the process should you need it. For more information, please call us at 888-316-9085.