Please check the car's on-board network to ensure that it works properly in the cigarette lighter socket (at a voltage of at least 12 V). The fact is that the cause of such failures is a weak electric current (less than 1.6 A at a voltage of 12 V or less than 1.2 A at a voltage of 24 V).
2. Please inspect the recorder connectors. They must be fastened firmly enough so that these connectors do not dangle during vehicle movement, vibration and shock.
The best solution to the problem of backlash connectors is to use a special accessory for the power cables of the recorder. Our service center will tell you how to buy and install them.