Suppose you don’t show up for a scheduled session without cancellation or rescheduling. In that case, you will be deemed absent, and your session credit will be deducted. Any cancellation or reschedule less than 24 hours before the set schedule will be counted as a completed session and non-refundable.  We recommend cancelling or rescheduling your session at least 25 hours before the session. We have step-by-step video guides available. Please visit our Booking Guide.