BloomX will always announce its maintenance periods
well in advance, but if you're ever caught by an unexpected outage, rest
assured that we will immediately investigate any trades that were pending
when the downtime began.
In some cases, it's possible that the trade was fully executed and
our systems just didn't update fast enough to reflect your new balances.
A representative of BloomX will get in touch with you to
clarify the situation if this is not what happened.