Bath and Body Works has a return and exchange policy. If you are not satisfied with a product you purchased, you can return it to any Bath and Body Works store or mail it back to the company within 30 days of the original purchase date. For online returns, a return shipping fee of $5.99 will be deducted from the refund amount. Also you can use Qwintry special requests for returning the whole parcel of some items to the seller if the package is at the Qwintry’s warehouse.