Information on repairs outside Europe can be found by choosing the appropriate link below: Canada Warranty Information US Warranty Information Eagle Creek’s No Matter What Warranty is not applicable in countries where Eagle Creek products are not sold.  If you live outside of the regions shown above, please contact the Europe Eagle Creek customer service team. Eagle Creek can still assist you in getting your gear repaired. We are happy to ship Eagle Creek parts to you.  Some repairs may require working with a local luggage repair facility to complete the repair work needed. The international shipping cost for repair parts is to be paid by the customer however, there is no cost for the replacement parts themselves.  Eagle Creek is not responsible for any repair process fees. Eagle Creek cannot guarantee repair satisfaction with any business unaffiliated with Eagle Creek. Also, Eagle Creek is not responsible for any damage incurred during these repair processes.  For more information, please reach out to the Europe customer service team here.