Our consumer testing demonstrated that CALM cleansing capsules were effective in removing make-up, dirt and oil from the skin.  For heavy make-up, we recommend using a 'double cleanse' method, which uses an oil (coconut, almond or olive oils work well!) or balm as the first cleansing step. The emulsification of the oil or balm loosens make-up from the skin. Following up with a CALM cleansing capsule will ensure complete removal of make-up from the skin.