Scope:The SNAPbuilder tool introduces the ability to customize buttons on a specific device, deploy and bulk edit templates, and build phone directories; directly from the Online User PortalRequirements:A Login to the Manage PortalDeskphoneHow to Access Button builder (Office Managers)Login In to you Manage PortalClick the Inventory tab > Then click Phone Hardware > Then Click on SNAPbuilder You will then be on the SNAPbuilder LauncherNOTE: On the Edit Phone Configuration side, you can search for your phone by entering your extension or entering your phones MAC Address which can be found on the back of the phoneOnce you have your phone, Press StartClick the Inventory tab > Then click Phone Hardware > Then click on the Gear icon on the right side of the phone you are trying to accessHow to Access SNAPbuilder (Basic Users)Login in to the Manager PortalClick the Phones tab > Then click on the Gear icon on the right side of the phoneSNAPbuilderNOTE: Button 1 should always be set to your Line Appearance, do not change it as it's by defaultYou are now on the SNAPbuilder Page. Here, you can see your phone with the MAC Address and also how many buttons you can customize based on your phone.Click on any button number on the right and you will see "Select a Feature"Line Appearance - line registration to the device Shared Line Appearance - adds a shared line that can be added to multiple devicesUsers (BLF) - allows us to see the present status of another extension, can also be used to call the extensionCall Park  - allows you to park the active call and also use the button to retrieve the call at a later pointSpeed Dial - allows calling a specific destination either on-net or off-netThe phone should have no more than 1 Line Appearance You can also add a Custom Label to make it easier for you when you add a buttonOnce you have made the changes on your phone's keys,  Click the Up-Arrow Key right next to the Save button and then click on Save and Resync.Your phone will restart or resync the configuration you have made and will implement the changes to the phone