This is actually our main support request! Make sure that you run a new version of Adobe Photoshop to edit our files. We do not guarantee that Awesomeflyer products will work in other graphic applications or with older versions of Photoshop. We do not guarantee compatibility with any version of photoshop less CS6. If you do not own a copy of Photoshop you can check out the Adobe website and download a trail version, which allows you edit all our products within 30 days.