You will be able to return your order in 3 easy steps To proceed with the return you will need to enter the order number and the email address used to make the purchase. Then, you will have to select those products of your order that you wish to return and choose the desired method of compensation: refund by instant transfer, refund to the original payment method or gift card. Choose the logistic method that suits you best between home pick up or drop off at a delivery point.