First of all, don’t panic! Please check whether the leak is caused by the valve or a puncture, and refer to corresponding repair instructions in the user manual. You can locate the leak by spraying soapy water on the board to see if air bubbles start forming.
Solution (A) If your board valve is leaking, please follow the instructions by referring to page 15 of your user manual . Or click here for our after-sales how-to instructional video.
Solution (B) If your board leak is caused by a cut or a puncture, please follow the instructions by referring to page 14 of your user manual. Or click here for our after-sales how-to instructional video.
Solution (C) If your board's band seam on the rail is leaking, click here for our after-sales how-to instructional video.