Cavender's can provide refunds to customers. Customers can request a return for a refund within 30 days of receiving the product. It should be noted that Cavender's's products must be guaranteed to be undamaged, with labels and packaging still in place, and require customers to provide their own order information. The customer will then need to send the product back, and the customer will be refunded after verification by Cavender's customer service. Return shipping costs are borne by the customer.