Your Otrium account is created via your email address, or through an existing Facebook or Gmail account. If you cannot login with any of these three options, please try the other two ways. To reset your password, please click here.If you are still unable to log in, please contact our Customer Support Team and provide us with as much information as possible about the issue and what you have already tried yourself to solve it. Due to GDPR legislation, we are unable to change your password.