Delivery of high-quality, reliable water to customers is and will continue to be the city’s top water service priority. Waukesha’s water will be safe to drink and meet state and federal regulations during the switch to a new water supply. The transition process has been approved by regulators. We certainly understand that discoloration, taste and odor can be aesthetically unappealing, so consider running your water until it runs clear before use. It is a personal choice whether to use a filter or bottled water during this temporary transition period.
Any person or business with special water requirements should consult their water treatment specialist or physician to address individual needs. Special populations, such as people with weak immune systems (e.g., transplant patients or people with AIDS) should check with their physicians before consuming any type of drinking water, including bottled water.