Social Workers need pronounced personal competencies including empathy and sensitivity in order to understand other people’s needs and react appropriately. They are able to recognise conflicting interests and are equipped with the necessary decision-making and reflection competencies.
Good oral and written communication capabilities are needed for effectively interacting with clients, colleagues, and other experts. Moreover, high resilience and stress resistance are a must because the work can be emotionally and psychologically challenging, and self-care thus plays an essential role.