PLUS is kept current with the TLS levels released and standardized for security purposes. The Azure environment implemented for our customers includes adding the Azure Security Monitoring and Dashboard solution. This option provides notifications for support, engineering, and archecture for any alarming or security notification setting we have established. For any vulnerability notification, the priority level is managed at a priority 1 or priority 2 level within Support. Orion follows a customer rapid response formal process for these two priority levels. The lead on the issue comprises of the Application Architect and the Database Architect. The team consists of the Senior Infrastructure Engineer, Customer Advocate, and Mobile Senior Engineer. The Support Manager is responsible to make sure event sequence is recorded, steps for resolution are documented, root cause is identified, and resolution options comprising of Triage versus Long Term are documented and implemented. Within the support agreement PLUS includes Service Levels that require customer notification time periods.