A thicker consistency is not an indication of a lower quality. The product contains water and fats/oils together with natural products that are emulsified using a natural binder that has a sensitive influence on the viscosity. Therefore, please note the information before use and shake vigorously. Also, refrigeration can cause the product to firm up, similar to sauces that have a certain amount of fat. You can administer the product without any worries, and acceptance is not affected. Here, too, acceptance is improved at room temperature compared to administration in a chilled state.