We are sorry to hear that the tap of your rain collector has broken. This is very impractical!
The current version of the pure raindrop has been part of our collection since 2019 and has a different tap than the older pure raindrop. We will be happy to send you a new tap free of charge. Please click here to contact us.
The old version of the pure raindrop was a temporary product in our collection and has been out of stock for about five years.
If you have the old model, you can use a universal tap (1/2 inch) that is available at most DIY stores. Sometimes it also helps to use a coupling piece / transition piece (reducer ring) to a 3/4-inch universal tap. These taps are available from any DIY store.
If you are not sure which version you have, you can send our consumer service a picture of your pure raindrop via the link above.