We are sorry, but we do not have a phone number available for support on our site as all of our support is done through email or text for efficiency and record keeping reasons. If you need help finding out which part you need or figuring out if a specific part will work with your fireplace, please read through the information on this page - https://www.fire-parts.com/pages/cant-find-your-part
You can e-mail us: partshelp@fire-parts.com
As well, you can use WhatsApp or text 1-888-995-5055