At Rolling Greens we strive to provide the best quality plants for all of our customers. If the plant you have purchased was damaged or infested prior to you bringing it home, we are happy to exchange the plant at no cost to you. However, plants are living things and do require proper care, therefore our sales associates will determine the cause of the wilting plant on a case by case basis. For all blooming plants, returns and exchanges must be made by the end of the following business day. For all other plants, returns and exchanges must be made within 14 days of purchase. Please click here to view our return policy.