We appreciate it when our customers reach out to us. Be it for any query or for any other hair problem we are always ready to offer solutions.  You can give us a call at: 720-271-3911 Send an email addressing your problem or query at: colour.bar@yahoo.com We will get back to you as soon as possible with assistance. You can also visit our hair salon directly at: 9580 Ridgegate Pkwy, Lone Tree, CO 80124