IQOS International Assistance is our 24/7 service where you will be able to get assistance on topics such as troubleshooting and replacement while travelling. Support is available in English or other local languages and is accessible in the following countries where IQOS is available:
Armenia, Bulgaria, Canada, Colombia, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Dominican Republic, France, Germany, Greece, Guatemala, Israel, Italy, Japan, Kazakhstan, South Korea, Latvia, Lithuania, Moldova, Netherlands, New Zealand, Palestine, Poland, Portugal, Reunion, Romania, Russia, Serbia, Slovakia, Slovenia, South Africa, Spain, Switzerland, Turkish Cyprus, Ukraine, United Kingdom.