No - the deposit is STRICTLY NON REFUNDABLE. But if you give us adequate notice that you need to reschedule (48 hours for Spa, Salon, and Medical appointments/4 hours for tanning appointments), we will happily transfer your appointment to another date convenient for you without additional charge or new deposit. Please keep in mind that we do not believe that someone who schedules an appointment with us ever foresees the reason why they may no longer be able to come and again in the interests of fairness, we have to have the same rule for everyone without exception. We inform everyone at the time of booking their new appointments that the deposit is non-refundable, knowing that although this can seem a bit on the strict side, it is fair and ethical. You take on the responsibility of ensuring your attendance and please be advised that the deposit will be lost, regardless of the reason behind it if you do not give us adequate notice.