Yes, purchase approval workflows can be fully customized to fit the unique needs of different departments or types of purchases. By setting up approval tiers based on purchase categories, amounts, and departments, businesses can ensure that each type of purchase follows the appropriate approval path. For example, IT-related purchases might require approvals from the IT manager and finance department, while office supplies may only need a department manager’s approval​.
Customization also allows for conditional workflows, where the routing process changes based on predefined criteria like purchase amount or urgency. These customizable workflows help streamline processes while maintaining the necessary level of control and compliance​.