There are many factors that make for effective communication.
All communication is governed by thought; so, before you say anything, you should think about what you are trying to achieve - ie think before you speak!
As a communicator, you have many tools at your disposal: language, (words), voice tones, body language, questions, listening skills and above all, your attitudes, (either positive or negative).
In order to be an effective communicator, you need to think carefully and improve in all these elements of communication. On this course, you will learn how to do this.