We regularly update Rillsoft Project to fix the reported bugs and close all known security holes. We recommend our customers to use the latest version of Rillsoft Project if possible and to install all available updates.
If you wish, you can sign a software service contract when purchasing licenses. For maintenance costs it is charged 15% of license costs (list price).
The Software Service Agreement includes during the term
- all feature updates
- all program corrections
- Hotline (telephone) support, remote access support and support via email
Remote support is performed with the help of the special support tools (GoToMeeting from Citrix).