In the event of a return, the refund process will begin only after the product has been received, inspected & examined at our warehouse facility. Once the product is deemed eligible for a refund, the refund amount will be credited to your bank account/ Ubuy account /original payment method.
Once we initiate a refund, it will take approximately 7-10 business days for the amount to reflect in the original payment method. However, the time for refunds to your bank account will vary differently according to your bank's settlement policy. In the case of UCredit the amount will reflect in your Ubuy account within 24-48 working hours. Please contact our support team for more information.