We constantly strive to exceed your delivery expectations, however, the stated delivery times are based on typical transit times provided by third parties. We hope you understand that delays may occur during public holidays, peak shipping periods or due to other unforeseen circumstances; remote deliveries may also be on-forwarded to local transport companies and may encounter extended delays due to this. Feedback on your delivery experience is appreciated as it will allow us to continue to work on improving our service and offering to our valued customers. We’d love to hear from you if you had either a great experience or an unpleasant one.