It is already happening at McDonaldu2019s, Wendyu2019s, and Wal-Mart and so many more. It is on the horizon for sure and it could very well be a future without customer service jobs. It all depends on the consumer to speak out against kiosks and for them to ask for people. I am only seeing older generations really caring and not so much Gen Y. Generation Y just lets these machines pop up and does not speak out against them very much. They donu2019t seem to realize that jobs are being lost due to them not caring. To be fair this isnu2019t everyone in Generation Y, but a good many.Generation X cares more about hear jobs being lost and it is around 50:50 for them to want Kiosk machines or be against them. The Silent Generation and The Baby Boomer generations donu2019t really like these self-checkout/kiosks as they prefer people and conversation. I do see these jobs going away as these generations go away.Future generations will have most things automated and will not care much about the soon to be ancient cashier job or customer service desk job. Even people who stock the grocery shelves will be replaced by machines. It is inevitable and can only be slowed by supporting the people over the machines. Which I do everyday and I try to avoid the machines whenever I can. This is because I want to save jobs. Thank you for the request