Yes, it is possible!   You can normally cancel your reservation up to 72 hours before the excursion.   The refund policy varies depending on the excursion or product you are booking and the information is clearly stated on the booking form for each activity or excursion.   Our cancellation policy states that a full monetary refund cannot be made if you decide to cancel your reservation because you have changed your mind. In this case, a monetary refund of 60% of the total amount of the reservation will be made.   You will, however, be able to decide to get a full refund of the reservation equal to 100% of the amount spent by opting to receive a coupon of the value of the reservation that can be used for future reservations for any of the activities and excursions we offer. The coupon issued will be valid for 18 months from the date of issue, will be nominative, and can be used only once.   Upon expiration of the 18 months, the coupon will no longer be valid and can no longer be used.