Client service staff work to make the call waiting time for clients as short as possible. Sometimes it happens that the client has to wait longer to call the operator, but the client service staff of LLC “Eco Baltia vide” always call back. If you cannot reach us via phone for a long time, write an e-mail to info@vide.ecobaltia.lv or to the e-mail used to contact you.When calling to client service centre phones outside of working hours (from 5.00 p.m. to 9.00 a.m. and on weekends), the customer has the opportunity to leave a voice message with a question of interest to him.We inform that 90% of the received calls are answered within 20 seconds, while 97% of the calls are answered instantly. In turn, 99% of clients are called back during the day.