Please don’t worry, this is a standard process for all the courier partners. First the shipment gets picked up by courier, then they send the shipment to the main hub of our city, from the main hub they route the shipment to the destination city, ground shipments takes 1-4 days to reach the destination city, once the shipment reaches the destination city, the tracking gets updated. Incase there is no update on tracking for more than 5 business days, please drop an email to service@genesispc.in