You can request its exchange or return from the customer area of the page, entering "History and management of my orders".
Select the order for which you want to return a garment with "Manage".
Once inside, you can select the garment or garments you want to return.
Below you have a space to make a comment. It is mandatory. You can take advantage of it to order a new size if the one you have ordered does not fit you well. Type "I want to return it" if what you want is a refund.
Of course, you can also use it to make the comment you deem appropriate.
Finally, you will find the "Request Return" button. Click for our system to register your request.
Once the request is received and accepted by our customer service team, you will receive an email with the address to send the garments.
Please note that this shipment is at your expense.
Once we have the piece or pieces in our facilities, we will make the refund or send you the new size that you will have ordered, whichever corresponds.