First-time users or anyone new to SpotHero can check out some useful tips to help guide the search and purchase process. Set the location – We list the walking distance and give you an estimated time frame on the spot details. Confirm your dates and times – You set the times you need based on the earliest you plan on arriving and the latest you intend on staying. It is important to note that, like a hotel, you cannot enter a facility before your reservation begins, and you also need to leave before your pass expires. Parking passes can usually be altered and changed post-purchase but must be updated before you begin parking. Search for specific amenities or features on the website or mobile – You can search for garages that offer features such as in and out privileges, covered parking, valet, etc. Simply implement filters to update your search. On the app, click on the individual spot to see its available amenities. Checkout process and redemption – When you are ready for checkout, make sure to double-check your dates and times, and update any important information like email address, license plate number, and billing information. Once you confirm your purchase, we will process your payment and send you a parking pass, which will provide you with your redemption instructions and access to your parking location. No need to print anything out as most all facilities allow for mobile redemption. Simply follow the instructions outlined in your pass and you are good to go!