A mechanism for dispute resolution which involves the disputing parties (typically a union and an employer) and a neutral, third-party decision maker; the Arbitrator. The setting for adjudication is usually an informal hearing during which each party will have the opportunity to present evidence and argument. The Arbitrator will make a binding and enforceable decision on the matter. For unionized employees, the Arbitration process is typically included in the collective agreement as the final step of the grievance process.
watch: What every union member needs to know (part 1)