You may request a change (address, additional items, etc.) to your order at any time before your order leaves our warehouse. We will do our best to accommodate your request. However, if your order has left the warehouse for delivery or has already been delivered, we will be unable to change your order. To make changes to your order please contact us at giftbasketvillagemo@gmail.com If you need to cancel an order scheduled for shipment from our warehouse, please contact our warehouse at least 24 hours prior to the scheduled shipment. You can reach us at giftbasketvillagemo@gmail.com If your order has left the warehouse for delivery or has already been delivered, we will be unable to cancel your order.