Your free bet may not be credited to your account for various reasons. Firstly, confirm that you are eligible for the free bets on offer since some incentives are restricted to specific groups such as new players or returning clients. Proceed to check if you have executed the procedure as required and entered all the required fields. In some cases, you need to check and opt-in box or enter a bonus code. Ensure the promo code is put into the correct section and in the exact way it is provided. If the boon is not credited to your account after these measures, contact the client care team to resolve the issue.