Like the name suggests, an auto dialer automates outbound calling by automatically dialing contact numbers from the uploaded lead list. At the same time, the software can detect whether the call has been answered by a live person or an answering machine or there is a busy tone. A good autodialer software will only connect the agent when a live person answers the calls - skipping answering machines or busy tone. In case an agent is unavailable, the auto dialer plays an automated message. However, organizations set different algorithms based on their requirement