To log in to Matomo Cloud you need your account details which can be found in your welcome email. After signing up to a free trial, you would have received an email with the subject line, “Welcome to your Matomo Analytics Cloud account” In this email you will find your Matomo login URL e.g. https://example.matomo.cloud or https://example.innocraft.cloud. Go directly to this URL to log in. If you have misplaced the welcome email with your login details you can also follow the steps outlined in “How to log in using Matomo On-Premise” or alternatively email support@matomo.cloud for assistance.