Items can be shipped or dropped off at our Vancouver location. The items should be returned within 14 days from the date of delivery and they should be returned unwashed, unworn with original Minimore Tags. 2.Print and fill the return form and send it with the item you want to return. 3.We highly recommend that you choose a shipping method with a tracking number. Minimore is not responsible for any lost return packages. 4. Please ship to:3206 W33Rd Ave. Vancouver.BC. V6N2G9 5.After your return is accepted by Minimore, please allow up to 5 business days to complete the authorization process. Once your return is processed, you will received a confirmation email with the store credit on your Minimore account