You can reach customer support by sending us text messages to: 1+ 604.343.6990 Customer support agents are available 24 hours a day 7 days a week. Response times are usually immediate and up to one hour. You may also reach us from any product page on the whatsapp button or ask a question buttons as well. Lastly, you can email us at: hello@wigstorehairandbeautycanada.ca