UCaaS is being implemented by both global enterprises and SMBs for many reasons, including efficiency gains and financial benefits:
Lower initial investment through leasing equipment or bundling equipment into service costs.
Operational expense vs. significant capital outlay.
Flexibility – add or remove users and services as needed.
Exchange email access in the cloud.
Limited need for technical/IT resources in-house.
Offer new services to employees such as videoconferencing and webinars that improve productivity.
Access to applications from anywhere – on any device – with cloud communications.
Security and compliance assurance.