While JNXSports.com is not liable for any products that are damaged or lost during shipping, we don’t want to ditch you in your time of need either. For lost/missing orders, please contact the shipment carrier to file a claim. Please also contact customerservice@jnxsports.com
to let us know about the issue. For damaged products, please make sure you save all packaging materials and damaged goods to include evidence as part of your claim.