You benefit from the export tax refund when you collect the products in store or when our logistics department delivers to you (order over 30kg)
Click & Collect
We will refund the VAT to you in store (where the purchase was collected) or by contacting the relevant store – Carré Lumière Annemasse on +33 4 50 83 48 30 or Carré Lumière Thonon on +33 4 50 71 40 08. Delivery by our logistics department
See our delivery page for more details.