For clients with existing soft gel manicures, please make sure to book with gel removal. Indicating removal at the time of booking ensures we have enough time to properly take off your gel, so your nails stay healthy and strong. If you do not book a gel removal, we may not be able to accommodate your service as booked. If you arrive at your appointment with soft gel on your nails and you did NOT book a removal, we cannot guarantee service and will have to cancel your appointment and charge you 50% of your previously booked service as it would be considered a late cancellation.