Dia cares deeply about whether or not our customers are satisfied. If for some reason you are not pleased with your order, we accept returns of unused and undamaged items within seven days of receipt.
All returned items must be accompanied by original packaging, such as boxes, tags and any protective materials. We reserve the right to refuse merchandise if an item is not returned in its original condition, including all packaging and tags.
Dia will assist with facilitating your return — please read our “How to Return” section for further information. Please note that the cost of return shipping, if any, is incurred by the customer and original shipping fees will not be refunded.
All qualifying and accepted returns will be refunded. If you wish to exchange an item for a different size, we will aim to expedite your refund so you are able to purchase the new item, subject to stock availability.