Invalid code This usually means that your code is not recognized by the platform. First, you have to ensure that you are on the correct platform (Steam, Uplay, Origin, etc.). Also check if you are entering the code correctly - try to retype the code and look for any possible typos. You can use the ‘Activation Details’ tab in the product description for reference. If the problem persists, please make sure to contact our support team. Duplicate code Here are the main reasons why the code could show as 'duplicate' when redeeming it: • Someone has found and copied your code and redeemed it before you used it; • The developer has withdrawn the game from Steam or canceled very old and unredeemed keys - that’s why you should activate a game as soon as possible, because the older a key gets the less likely it will be to solve a possible problem with the key; • Our system has incorrectly supplied you with a duplicate key. Please contact our support team. To speed up the process, please send us a screenshot of the error you get with your code. Don’t crop or edit the image.