Clients not paying you is something that all small business owners will face at some point in the careers. You might feel uncomfortable about chasing them up or be worried that you’ll come across as rude.
Always remember that you are well within your right to ask for the money you’ve worked for. In summary, you can ask for payment from customers professionally with our tips below:
Be direct in your approach but use professional and friendly language when doing so.
Try to set up a messaging schedule so that your payment requests come across as professional conduct rather than pushy demands.
Outline what your customers need to pay you and how they can make this payment in your payment reminder emails.
Never make accusations as more often than not, someone has just made a mistake along the way or slipped up.
Remember that you are defined by your professional conduct and that the most important thing about business is maintaining good relationships.
Learn how to make an invoice to ensure timely payments with our small business tutorial.