Domestic: Try calling your local PO for more info. If they are no help, shoot us an email with your order # and tracking # and we will do our best to find answers. Intl: If your country allows tracking (you would have chosen that option at checkout) then you should be able to look it up on your post site and see more tracking info. If your country doesn't allow tracking, then unfortunately it's a waiting game. International orders are a thing of their own. Sometimes there are customs issues and/or it's stuck somewhere awaiting duties payments (which are the buyers responsibility). You can check with your local post for more information they can hopefully provide.