Collecting Reviews: Meredith Lodging sends an automated email to guests after their stay, inviting them to leave a review of their experience on the company’s website or other third-party platforms. Review Management: We monitor and manage guest reviews on various platforms, including MeredithLodging.com, Google, Yelp and more. We respond to all reviews, whether positive or negative, and use the feedback to improve our service and home offerings. Guest Satisfaction: If a guest leaves a negative review, we promptly respond to address the issue and resolve the guest’s concerns. We take every guest’s experience seriously and use the feedback to improve our services for future guests. Improvements: Meredith Lodging uses guest feedback to identity areas for improvement and provide suggestions to our homeowners, services, and overall guest experience. We strive to provide exceptional guest experiences and continuously improve our offerings.