If you have recently placed an order with Tom Trunks and wish to cancel before delivery, please email them within 12 hours with your order reference number, order date and your name. They will then contact their dispatch team and attempt to cancel the order. Once they confirm the cancellation, the payment will be refunded to your account within 10 business days. To modify your order, either product or shipping address, please contact them as soon as possible. If the order has already been processed, it may not be possible to modify it.