Passengers shall be responsible for their own personal property and baggage. Martz Bus assumes no responsibility for lost, stolen, or damaged luggage, baggage, excess baggage, and/or personnel property. This applies to items stored BOTH in the luggage bays and/or inside the passenger cabin. We strongly recommend labeling items with your name and contact number. It is the passenger’s responsibility to claim luggage during transfers and final destination. We recommend using a sturdy container for your items and reserve the right to refuse any items not properly prepared for travel within the luggage bay areas. Please keep items of value with you at all times, including electronics and prescription medications.
Oversized (exteriors dimensions over 62 inches adding length + width + height) and overweight bags (over 50 lbs.) must be sent via Package Express (a shipping charge will apply). The maximum weight of all luggage to be transported shall be no more than 50lbs (22 kilos) per bag. Each passenger is permitted one piece of luggage at no cost. An excess baggage fee of $20 will apply for the 2nd bag and 3rd bag. If a passenger has more than 3 bags, they will be required to use Package Express, and fees will be based on weight. Martz Bus offers a courtesy Lost and Found service to assist in recovering lost items. To register a lost item, please call 570-821-3866.