If you wish to make a return or exchange, send us an e-mail containing your name, address, e-mail address, the order number and an explanation of which item(s) you'd like to return or exchange and why. Ship the items for return within 30 days of the date of the notification.You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged.If possible, please provide us with a tracking number for the return shipment.Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.If the product is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product. All enquiries: info@studiokyogawear.com