Oops! That’s definitely not supposed to happen. It sounds like you may have skipped a step in the assembly instructions and your front fork is on backward. We ship our bikes with the front fork turned backward to minimize excess packaging, but don’t worry, it’s an easy fix! Simply remove your front wheel, flip the front fork around, adjust the handlebars, remount the front wheel, adjust the brakes, and you’ll be good to go! If you have any questions, reach out to our team at team@retrospec.com or give us a call at (888)-488-2369.