You may personalize bulk email and text messages. For example, if you'd like to send a text message to 100 people, you can add each person's name to each message automatically. This can save time while delivering a more personalized experience for your contacts.While you are writing an email or text message, there will be an icon that looks like a speech bubble in the upper right of the Send Mail or Send Text window. It looks like the following: Click that icon to get a list of fields to insert into your message. Once you click a field, it will insert a tag into your message. For example, clicking "First name of contact" will insert a tag [contact_first_name] into your message. This will be replaced with the name of each contact when your message is sent.Click here to learn more about how to send a bulk mail or text.   Or, click here to learn how to compose a mail message, or click here to learn how to compose a text message.