Each situation is unique; therefore the time in which we begin to negotiate settlements will be different depending on various factors (amount of debt, stage of delinquency, type of creditor, your income, etc). In some cases, we will contact them right when the program begins and in some cases we will contact them some months later. Our staff is trained in knowing when the best time to initiate negotiations on the account is. Keep in mind that if we call too soon, it can have a negative impact and cause escalated collection activity.