Earwax is a natural body secretion, but excess production can cause hearing problems. When it comes to removing earwax, the safest way is to let a professional do it. Using cotton buds or swabs may push the earwax deeper into the canal, posing an even bigger problem that may lead to complications. over the counter ear drops may also be used as a “first aid” but the safest and most effective way to rid the ears of excess earwax is through professional earwax removal.