By POEMS Reward points In POEMS 2.0, click on the Market Data & Rewards tab, then click on the New Subscriptions subtab Select the product that you want to redeem by clicking on the checkbox next to it Select the number of months for subscription from the dropdown list (If applicable) Click on the 2018Submit 2019 button Review your redemption request Click the checkbox to confirm your email address (If applicable) Click on the Confirm button to complete your redemption Your Total Points Available will be deducted upon successful redemption. Kindly note that upon successful redemption, no amendment and or refund requests can be made. By Deduction from the available funds in a Ledger-Based POEMS Trading Account In POEMS 2.0, click on Acct Mgmt > Stocks > Online Forms on the left side menu Under the Withdrawal & Conversion, select Withdrawn Form and choose Market Data & Rewards (Cash Payment) option Select your desired product from the dropdown list* Click on the Submit button Review your withdrawal request Enter your 2018Password 2019 and click on the OK button to confirm your request * If the product you desire is not in the dropdown list, please select the Others 2013 Please specify option. Enter your desired product in the Description field Enter the amount to withdraw in the Amount to be withdrawn field   Withdrawal submissions before 10am will be processed by the next working day. Withdrawal submissions after 10am will be processed by the next two working days. By Internet Bill Payment (For Cash Trading and Ledger-Based POEMS Trading Accounts) Login to your Internet Banking (POSB DBS Bank, UOB Bank, OCBC Bank, Standard Chartered Bank & Maybank) Choose the Bill Payment option and select the Billing Organisation as PHILLIP SECURITIES PTE LTD Enter your 7 digit Trading Account number (Eg. trading account 201c123456 201d, to enter as 201c0123456 201d) Note: For payments made via Internet Bill Payment: Please inform your Trading Representative once payment has been made, so that he she make the necessary arrangements. For Live Prices (Non-Professional), you will be required to complete an Online Agreement Form after clicking the checkbox. For Live Prices (Professional), please click on the 2018Agreement 2019 link and complete the steps indicated. Please note that subscriber assume all liability declaring status as a Professional Investor or Non-Professional Investor and will be held accountable for all applicable penalties and or the Exchange fees if declaration is incorrect. Kindly note that there will be no refund of the unused portion of the subscription fee should you wish to terminate any services prior to the expiry date of the subscription.