Claiming a 30-minute response time is usually expected of a locksmith company. However, even though we have an impressive track record, we don’t claim the same, especially since we know conditions on the ground are expectedly different from what a customer service representative can easily promise over the phone. Responsiveness depends on a lot of external factors, such as traffic and weather conditions, time of the call, and a customer’s exact location in Oakland.
For what it’s worth, all our client testimonials have been positive and commend us for our quick response time. We’d rather let our performance speak for us instead of promising a 30-minute ETA for every locksmith service we provide.