Final sale items can NOT be returned or exchanged. Final sale items are notated as such on the style page with "This product is final sale" in red. It is also notated in your confirmation email. Full price items can be returned within 21 days of purchase, unworn, unwashed, and with the tags attached. Merchandise approved to be returned past the 21 day window will be issued at the lowest sale price. Late returns may be approved at the discretion of ecru.