We're here to help! We offer two convenient ways to get in touch with our friendly customer service team:
Live Chat: Our live chat feature allows you to chat directly with a customer service representative in real-time.This is a great option for quick questions or if you need immediate assistance. Live chat is available 24/7
Email: You can also send us an email with your inquiry. While we monitor emails throughout the week, our dedicated email support team primarily focuses on responding to inquiries received between 9am-5pm Our email address is sales@abodejungle.com
No matter which method you choose, we'll do our best to respond to your inquiry as quickly and efficiently as possible.
Here are some additional tips for contacting customer service:
Have your order number or account information ready: This will help us locate your account and address your inquiry more quickly.
Be clear and concise with your question: The more specific you can be, the easier it will be for us to assist you.
Attach any relevant documents: If your inquiry dotyczy (Polish for "concerns") an order or product, feel free to attach any relevant documents (e.g., order confirmation, photos) to your email.
We appreciate your patience and look forward to hearing from you!