If you have decided to return IQOS, simply inform the IQOS Customer Care of your decision and post your device back to the IQOS Care Team no later than 34 days from when your trial order was placed.
It is important to inform the IQOS Care Team of your decision to return IQOS before the 25th day after your trial order was placed so the automatic final payment can be suspended and the prepaid returns label can be sent out to you.