The first option to contact Dunelm is using the live chat feature. To start a conversation, you need to click the 'Live Chat' button on the website. You can also fill out a contact form when you're on the 'Contact Us' page but it may take a little while to hear back. If you'd prefer to write to the team, send a letter to the Dunelm customer service address: Dunelm Direct, Green Street, Radcliffe, Manchester, M26 3ED.