Assuming you are asking about the $25 in cryptocurrency that you are unable to access, there are a few possibilities.
First, it is possible that the $25 is in a wallet that is encrypted and you simply do not have the password. In this case, you will not be able to access the funds without the password.
It is also possible that the $25 is in a wallet that is not encrypted, but is instead locked by a smart contract. In this case, you would need to have the private key associated with the wallet in order to unlock it.
Finally, it is also possible that the $25 is in an exchange account that has been frozen or is otherwise inaccessible. In this case, you would need to contact the exchange in order to try and resolve the issue.
Unfortunately, without more information it is difficult to say definitively what the problem is and how to solve it. However, these are some of the most likely scenarios.