Full or partial cancellation refunds are available prior to the scheduled test date depending on the timing of the cancellation request:
Full refunds ($98.33 for PCR or $41.40 for antigen) are available for on-site tests cancelled at least 24 hours in advance of your scheduled test.
Partial refunds ($77.63 for PCR or $32.70 for antigen) are available for tests cancelled less than 24 hours before your scheduled test.
Tests that are already in progress or completed by the Inspire lab are not cancellable/refundable.
Refund requests must be made by contacting the Inspire DCL customer support center (Phone: 877-250-5132 or Email: DCLsupport@inspirediagnostics.com)