The official Riot Games shop has tracking and shipping policies for its merchandise. When ordering from and within the United States, orders are fulfilled within 3 to 8 business days, or 8 to 14 business days for Canada. European customers’ orders are fulfilled in 4 to 9 business days on average. Those ordering in Australia have orders fulfilled within 8 to 14 business days. Most orders are processed in 2 to 3 business days. Shipping fees are based on the weight of your order and calculated as you check out. Every order will be given tracking information. You can contact Riot Games if your order hasn’t arrived after 5 business days of the estimated arrival date.