DepositPass ensures fairness and professionalism in handling disputes between renters and landlords through our partnership with MyDeposits. MyDeposits provides an independent and impartial dispute resolution service, with adjudicators who are experienced in Alternative Dispute Resolution (ADR) procedures. This means that disputes are handled efficiently and fairly, based on the issues in dispute and the evidence provided. As a customer, you can have complete confidence in the dispute resolution process, knowing that it is designed to protect your interests and provide a satisfactory outcome. More information here