Interactive voice response is a telephony solution that allows callers to interact with a company’s phone system using digit-enabled prompts (e.g., press 1 for sales, press 2 for billing, and so on). Ringover’s advanced auto attendant uses a key-based call routing system that includes IVR.Shorten wait times and improve your customer experience with a personalised IVR solution. Ringover’s multi-level IVR lets you automatically forward inbound calls to the right people based on skill set, language, and more.