If you’re a reader of my blog, you’ve seen this recommendation before – and there’s a reason for that.
Susan Scott is a personal hero of mine in our mutual industry of business and leadership coaching. In her book, she addresses what nearly every coach has encountered: conversation avoidance.
Many act out of concern for others. However, avoiding, being circumspect, or sugar-coating messages is not an act of kindness.
I have coached and led many teams. I reiterate to them that a safe environment is the goal, not a comfortable one. In fact, growth is inversely proportional to comfort.
Dr. Scott will help you understand the value of 'fierce conversations.'
These conversations allow people to speak their truth and create remarkable moments. This is much different than simply using a buzzword like ‘transparency.’ We need to explore the root cause of the issue through conversations. We should focus on solving it instead of endlessly discussing the symptoms.