ICICI Bank may classify an Account as an inactive if there are no customer-induced transactions for 12 months in the Account. Dormant if there are no customer-induced transactions for 24 months in the account. i.e no customer-induced transactions for further period of12 months after the account had become inactive.
Customer induced transactions shall mean any credit or debit transactions done by a Customer in his Account through the following modes:
Transactions through cheque.
Cash or cheque deposit.
Withdrawal or deposit through ATM.
Transaction through internet
Transaction by standing instruction, ECS and EFT.
Inward/Outward bill.
Mandate for crediting interest earned on Fixed deposit to Savings Bank Account.
ICICI Bank may in its sole discretion deny Services and/ or transaction in the Account of a Customer, which has been classified as inactive or dormant.