My wired keyboard does not work when the computer starts up.
The problem can be solved by updating the firmware on the keyboard.Start by downloading the firmware here.
Once you have downloaded the firmware locally on your PC, follow this guide to update your keyboard:The guide:1. install "updater" locally on your computer. 2. Open the updater and remove the keyboard from the computer.
3. Hold down "D", "F" and "U" and put the keyboard back into the computer.4. Now release all 3 keys.
5. The "Update" will start.
6. After about 30 seconds, your keyboard will be updated and you can uninstall the update from your computer again.You should no longer experience the error.Please email us at support@contourdesign.com if you experience any issues with this.