Record the damage: Take videos and photos of the affected area and damaged belongings. Don't alter the scene or remove ruined items until an adjuster has completed their inspection. Prevent more damage: Take steps such as removing excess water and moving undamaged valuables to avoid further harm. Take a home inventory: Make a detailed list of all damaged items, including their make, model, age, and cash value, whenever possible. Learn more about how to take a home inventory.