You should get your EmblemHealth member ID card and Welcome Kit in the mail about seven business days after you receive our confirmation letter. An EmblemHealth Customer Service Representative will also call you to answer your questions and help you understand your benefits. During one of these calls, you will be asked some questions about your health. This is because CMS asks all Medicare Advantage plans to do a Health Assessment for members. It will not affect your membership in EmblemHealth in any way. And your answers may help EmblemHealth to serve you better.