After your audit, the auditor will produce a detailed report that explains what evidence they found that you complied (or did not comply) with each criterion in the Travelife Standard.  They submit this report to us and it undergoes a detailed quality check by our Certifications, Compliance & Quality Control Team.  Whilst we try to complete this process as quickly as possible, accuracy is important and during peak periods it can take up to 28-days, at which point your Audit Report will be available for you to view in your secure area of the Travelife Technical Zone.  There are three possible outcomes following your audit:
If you complied with all of the criterion in the Travelife Standard you will be advised that you are Travelife Certified and receive your Travelife Gold Certificate.
If you have less than 40 areas that need improving, then the Certifications Team will let you know what they are and what further evidence you need to provide in order to comply with each one.  You must start these improvements within one-month and complete all of them within six-months in order to achieve Travelife Gold Certification.
If you have more than 40 improvements to make or you do not begin the improvement process within one-month or you do not complete the improvement process within six-months, you will not be Certified and will need to repeat the certification process then undertake another audit at your own cost.