After receipt and validation of the invoice and returned items, the refund will be made by bank transfer within a maximum of 14 days for payments made by Multibanco Reference, or directly to the card for payments made by MB WAY or Credit Card.
The amount reimbursed to the Customer shall be the same as the price of the product indicated on the purchase invoice, with no additional charges, no undue delay and within a maximum of 14 days. Reimbursement shall be withheld until the returned items are received at the address provided.