A JetBlue Vacations Insider will be waiting for you in the Arrivals Hall to show you to your ride. (Your pre-departure email will have more specifics on where to go upon arrival.) They will be watching your flights to ensure a smooth arrival and transfer experience, even if you’re delayed.
They will be holding a JetBlue Vacations sign and wearing a JetBlue Vacations polo. They will not approach you unless you approach them, so make sure to say hello! If you don’t see them, feel free to reach out using the contact info you receive in your pre-departure email for assistance upon arrival.
Your driver will have your booking info, and you can rely on them to get you where you need to go safely.