We will email invoice to customers within 24 hours when we received all the order details in normal cases, several reasons involved if you cannot receive the email:
a) Order details are incomplete (e.g. Logo color, size specification, location of logo on garment, size, etc)
b) Incorrect email address is given when placing order. So, please make sure email address provided is correct.
c) If your email provided is from some free email domains (e.g. yahoo, gmail, hotmail, msn, etc), please check if our reply is sent to your junk mail box, as email system for these domains will direct emails with attachment to junk mail box
d) Error for email system. You may not receive our email if server problem found in Internet services provides.
Please directly contact us by phone if you cannot receive our invoice, esp. when your order is urgent.