Mattress problems usually occur when customers sleep on a mattress that isn't suitable for them.
Some of the most common Eve mattress problems and complaints include:
Mattress sagging, especially after a longer period of time when used by people who require a firmer or more supportive mattress.
Heat retention, especially when used by very hot sleepers or heavy sweaters who'd be better off with a pure pocket sprung mattress.
The company has also gone through numerous changes in the last few years, first going into administration and then being bought up by Bensons for Beds.
These changes have brought about some confusion in terms of deliveries and warranties.
If you've bought an Eve mattress before the change in ownership and have any queries, you can contact es@kroll.com.