There are several reasons why a company cannot quickly pay out winnings. The most common reason for the delay is incomplete registration, for example, if you have not yet passed the identity verification procedure. The second reason may be that the player uses a different payment system to withdraw money from the one he used to replenish the deposit. Sometimes the reason why the withdrawal is not possible is the presence of an active bonus. Winnings cannot be cashed out until the bonus has been completed.