In the case of a missed delivery and buyer wasn't able to pick the parcel up from their local post office in time before it got re-sent back to us, or if buyer supplied the incorrect address and/or details, we are happy to re-send your order (by Standard postage) at an extra fee of $8 per order/package. If you require express postage, it will be a $12 fee.This fee is to cover all re-packaging and re-handling costs incurred to re-send your order to you.