At VER de TERRE, we would like to contribute to the responsible consumption of our products. A lot of work and many resources have been put into each product before it lands on our webshop or on the shelves in the stores. We would like to encourage that the first step in a complaint process is always with preservation in mind, which means repair. To that end, we have developed a CARE & REPAIR guide where you can get guidance on repairing minor damage. Otherwise, we are of course happy to help you get the product repaired by a professional tailor. However, if a product cannot be repaired, it can of course be exchanged for another within the conditions and period of the complaint.