The case depends on whether you have fulfilled all the conditions, namely verification, and wager requirements. The thing is that all users must verify their accounts upon registration at an instant withdrawal casino by providing scans of a passport or other documents. If the player hasn’t done it immediately after registration and postponed the procedure, he/she will have to confirm his/her identity, and only then, the withdrawal function will be enabled. The other case relates to bonuses. If your winnings are gained for bonuses, you should wager them first.