Our trip deposit amount and full payment due date depends on your trip level. For bookings made after 15 August 2023 for tours departing on or after 1 April 2024 please see the relevant Booking Conditions and Tour Deposit Levels. Or for bookings made before 15 August or departing before 1 April 2024 please see the relevant Booking Conditions and Booking Conditions Once you have placed a deposit on a vacation, your deposit amount is non-refundable. However, we appreciate that plans can change, and we do offer our deposit protection. Our deposit protection allows you to use your base deposit towards a future vacation within the next 5 years. If you wish to do this, please contact us.