To be eligible for a refund, the following conditions must be met:
The product must be returned within 30 days of purchase.
The patch must be shipped back in its original packaging.
The customer must initiate the return by contacting their customer support team at this link. Their customer support team will provide you with a return authorization number and shipping instructions.
Once the product is received and inspected, femSense US will process the refund within 7 business days.