Hi Joan,
I am so glad to hear you enjoy our Spicy Apple Garli Glaze and thank you for the years of patronage! There does tend to be variation sometimes between productions, but the recipe is the same. Depending on when you bought it and the temperature, it could take a little to thicken. If you are unhappy with the product and would like to return the unopened jars, please contact us at 800-809-8298 and we will be more than glad to assist you. Please let me know if you have any further questions or concerns. Thank you very much for your time and patronage!