If you want a different size or color of the style you purchased, or a different style shoe, place an order for the style you would like immediately to ensure it will still be in stock. Visit our return center and follow the prompts to make your return. The shoe being returned for exchange must follow all guidelines and criteria for shoes being returned. Your credit card will be credited once the shoe being returned is received at our warehouse. Please note that there is one complimentary shipping label/exchange per order. Please notate that you are making an exchange with your new order and we will credit the shipping charges. Customers are responsible for shipping both ways on exchanges made on exchanged merchandise. Exchanges after 14 days will not be accepted.