Scope:This article outlines the new features released in the month of February 2021.SNAPanalyticsGain an in-depth overview of your contact center activity with real-time dashboards and live data using SNAPanalytics!We are very excited to announce SNAPanalytics is now live in the manager portal. With customizable dashboards and separate views for supervisors and agents, SNAPanalytics offers free real-time granular insights into daily operations.Native FaxManage your Fax Accounts from the Manager Portal with Native Fax!Our brand new fax solution provides users complete management of fax accounts and fax numbers or DIDs directly within the manager portal environment. Migrate from mFax to Native fax today, email Orders for details.SNAPmobile Android 3.0Gain more features and enhanced performance with SNAPmobile Android 3.0We’re happy to announce, SNAPmobile Android 3.0 has been officially released. This version brings you group chat capabilities, MMS, MFA & SSO support as well as minor bug fixes and improved performance. Check out the full release notes at Release NotesMMS support for mobile appsSend and receive media with MMS using the manager portal and mobile apps! With the release of SNAPmobile 3.0 for Android, We are excited to announce MMS support for mobile apps is now live.Customize your video and marketing content via Spark Your Channel! We are proud to announce the release of our customizable marketing content hub via spark your channel available to all WLPs. Check out our previous partner first webinar to get an insight on the Spark Hub and its features.