Sony Software has recently consolidated the support and communication web portal known as Pro Services with the Sony Creative Software Customer Help Center (www.custcenter.com). This effort will provide us with a more streamlined way of communicating with their customer groups. To access the new area, all you do is log into a Sony Creative Software (SCS) My Account login. If you do not have a current My Account log in with SCS, you can create one quickly by using the Sign-Up option above. If you already have an SCS My Account, please log in and select the Disc Authoring product that you have licenses for. If your Service Level Agreement or support contract is valid, you will have access to the same options as before. You can Ask a Question, or review your My Stuff incident history, from the Additional Resource links to the right.