- Upgrading your server: You can upgrade your server vertically at any time. To do so, log in to your account, click on "Upgrade/Downgrade Options," and select the server size you would like to upgrade it to. Soon after completing your server upgrade payment, our team will process your server upgrade and notify you via email when completed. Please note that the upgrade process itself may take your site down for up to 5 min. - Downgrading your server: Before downgrading a server, it's essential to know that your server will change its IP address upon the downgrade, which will consequently take your site offline until you add the new IP address to your domain registrar. Once that's completed, it may take up to 24 hours for the new IP address to fully propagate and your site to be up & running again. Please note that if you have purchased your domain through us, you do not need to do anything on your end, as we'll take care of updating your IP address in your domain registrar.