There are two options for device registration:
1. Self-registration via ECOM – On Ecom go to My Account>> View devices: At the bottom of the page click on: Register a new device You will be asked to provide the serial number that can be found on the packing of the device/on IQOS pocket charger/on IQOS holder
2. Via IQOS call Center at *2373 – Please provide you device serial number (can be found on the packing of the device/on IQOS pocket charger/on IQOS holder) and the purchase date.