Process mining is a set of solutions that leverage event logs that are generated by enterprise systems such as Enterprise resource planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), and Supply Chain Management (SCM) to rebuild a virtual view of the business process.
Robust process mining tools can blend data mining with AI/ML to generate data-based analytics, and help organizations discover the as-is state of business processes as well as identify new opportunities for optimization and automation.
Process Mining is part of the multiples stages of the RPA lifecycle, early on to identify processes that are candidates for automation, analyze the extent to which RPA can be implemented in legacy processes and systems. And later, it provides monitoring and analysis on RPA performance for continuous improvement.