If you do need to return a Shark product for any reason, then you can get a free-of-charge returns label from the brand, and take your parcel to your nearest DPD pick-up point for ease. To access the label, visit the ‘My Account’ section of the Shark website once you’re logged in, and press return on the order that you need to send back. From there, you’ll start the process to download and print off your return label. If you’d rather have your item collected from your home, there’s a £15.00 fee, if it’s outside of the returns policy issued by Shark.