Besides your identification, your original flight, accommodation itineraries, and receipts or proof of payment for each expense/ item you are claiming (which applies to all questions below), you will also need:  - A police report for stolen items during the 24 hours after the theft.  - A report of proof of loss from your accommodation, airline, or travel agency, where appropriate  - A repair quote from a reliable service provider if there is an item damage - The IMEI (International Mobile Equipment Identity Number) of a lost or stolen phone, and evidence that the provider has blocked the IMEI.