Email hello@mypaloma.co and state the reason for your return. Once you receive a return confirmation from us simply return the item to the shipping address provided by My Paloma. Your return will be assessed and will be reversed onto your original form of payment as long as the items are returned in their original saleable condition. My Paloma is not liable for the loss or damage of garments in return transit. We recommend sending the item via a traceable delivery method. Please note original shipping charges are non-refundable and charges for returned items are the responsibility of the customer.  REFUNDS Refunds are provided as the original form of payment i.e. PayPal account or credit card used.  Depending on your credit card provider, refunds may take 3-10 business days to appear on your bank statement. The total amount of the refund will be minus any shipping charges.