When making the booking for your trade in, you will be asked about the condition of your pushchair. This will also be checked again on your pre-appointment call from a member of our store team. As long as these questions have been answered correctly and your pushchair is in the condition specified, there should be no reason your pushchair will not be accepted. If, however, you do arrive at store and your pushchair doesn’t meet the criteria then your pushchair may be rejected.