We accept exchanges and returns within 14 days of receiving your order.
All extensions must be returned new, unused and in its original condition with the security seal fully intact.
The cost of return is at the buyer’s expense and the safe return of goods to us, is the full responsibility of the buyer. We therefore recommend using a tracked delivery of the items you are sending back.
All sales of made to order/pre order items are final.
All exchanges and returns are as per our Terms & Conditions.
For any queries relating to returns and exchanges please email us at contact@silklengths.com