Fundamentally, a process is a set of tasks that are related to each other. They are initiated either simultaneously or one after the other to achieve a common goal or a result.  It is crucial to keep in mind the thin line between tasks and processes. Processes are drawn by a result-oriented approach. A process is always done keeping the end result in mind. It is easy to execute and optimize based on the situation. A process is known to increase productivity by 24,000%.  There are many different types of processes and 3 of them are important for all businesses. They are: 1. Operational processes: Processes revolving around the core business objective are operational processes. For a retail company, this would be taking orders and manufacturing the products. For a service company, it could be converting leads and delivering the service on-time. 2. Management processes: Management processes determine the future of the business. They are all about planning and optimizing the business. 3. Supporting processes: Hiring resources, tech support, etc. are supporting processes. Despite the word “supporting” we would like to emphasize that these processes are just as important as the other two. These processes have been manual since time but the advent of the internet and digital transformation has led to the digitalization of these processes and then to become Digital Process Automation.