If you own a business in the EU (outside the Netherlands), we can provide you an invoice with 0% VAT if you contact us before making a purchase (see above). If you already bought a product but now want an invoice with VAT reversed, we can refund you the money and write an invoice for you, and you pay the invoice by banktransfer. We deduct the costs of refunding the money, as it costs us money to receive and refund money. This is about 15% of the cost of the product. If we already sent you the physical product, we don’t refund for a new invoice.