ADA service animals, trained to do work or perform tasks for the benefit of the individual with a disability, will be permitted to travel. The service animal must be under the control of the owner at all times and must not pose a direct threat to the health or safety of others. Service animals must ride within the customer’s space, service animals may not travel in an aisle or occupy a seat. Martz Bus reserves the right to refuse passage to any animal that poses a threat to the health and safety of other customers or personnel.
While Emotional Support Animals or Comfort Animals are often used as part of a medical treatment plan as therapy animals, they are not considered service animals under the ADA and therefore will not be permitted to travel.