Nothing easier. No need to contact us, just follow the few steps below:
Print our return form
Fill in our return form with your order number
Send back the bags/products with the return form completed to our warehouse.
For any return excluding the UK: Vasco Fulfilment BV Retourzending 123Bigbags Ringdijk 378 2983 GS Ridderkerk The Netherlands
For returns in the UK: DSD Fulfilment Unit 2, Maple CEntre Bull lane, Wednesday Birmingham WS10 8ST The United Kingdom
Once we have received the products in our warehouse and inspected them, you will receive a credit note by email.