ScopeThe following article will show you how to perform a firmware update from the Web GUI on a Polycom PhoneRequirementsAccess to phone Web GUIWarningOnly the firmware provided by NDP has been tested for full functionality. Generally, you only should upgrade firmware to resolve a certain issue or address a specific security concern. Otherwise, you should not upgrade firmware unless instructed to do so by support.Updating Device FirmwareLog in to the Web Gui by accessing the IP address of the phone via any web browserHover over UtilitiesClick on Software UpgradeClick on Check for UpdatesSelect the firmware version you are upgrading to from the dropdown menuNow click on InstallThe phone will prompt you to confirm, select YesOn the next prompt hit AcceptThe phone should reboot and perform an upgrade