No. We personally handle all projects. We are an American owned business located in Dover, New Hampshire. If the workload was ever too much for us, we would hire more people (locally) to help. We feel very strongly about keeping jobs in the United States and do not outsource any of our work. We also take personal responsibility for all the work we do, and when clients need a change on their website, though we quote 48 hours, we sometimes do it within the hour. That doesn't happen when you outsource design services very often. We have had many competitors that do it a certain way, including simply being a company that sells web design and online marketing, but doesn't actually do any of it inhouse. We do not work like that, we do everything ourselves, in house. You can actually speak with our web developer and he'll gladly share the details of how he edited your website, though, be prepared for a long, technical, boring conversation.