We do our very best to avoid accidental breakage but occasionally an accident may occur. If you have sentimental or one-of-a-kind breakables, antiques, etc, we recommend you put them away on cleaning day or making a note to not have them touched. If we do have accidental breakage, we will contact you to make arrangements for replacement or repair. *Blinds and Plantation Shutters have parts made of plastic that wear out over time. We are as careful as possible when handling these items but cannot be responsible for parts that happen to wear out the moment we clean them.