We have a 100% money-back satisfaction guarantee for all of our programs, meaning that if you’re not satisfied with the first session of your child’s term program, we will refund you the entirety of the program! In addition to this, we also offer up to one credit per term if a student has a good reason for not being able to attend a class, including situations where: The student is unwell; The student is on holiday; The student has another important commitment (e.g. school camp, one-off competitions etc); or The student has moved home, and can no longer attend classes.