At this time the only way anyone is able to purchase smartCRUTCH products in the USA or Canada is directly from us on our online store, www.smartcrutch-usa.com or at www.amazon.com/smartcrutch Some DME's (Durable Medical Equipment Suppliers) will purchase smartCRUTCH on your behalf, and these can be shipped to the DME for you to collect or shipped directly to you. As we currently do not offer Dealer prices some dealers will not be willing to purchase these on your behalf or alternatively they will charge you a mark-up for their involvement. However, in this instance, they are often able to bill your insurance, and that is helpful! As we realize smartCRUTCH is a tailored fit, and it would be nice to try them before deciding to keep them, we have created a fair refund and returns policy. It will cost the shipping, but we refund the product charges. Some physical therapists and clinicians do have demo pairs which many of them have purchased, so we don't unfortunately have a list of these. However, if your physician has a case for many patients requiring crutch use, ask them to contact us, and we will send them a demo pair if we have one available.