You may cancel your booking in the WeWork app as long as you are within the reservation cancellation window. To be automatically refunded the cost of your Room, Office and/or Desk booking, you must cancel at least 24 hours before the start of your reservation. Users will have a 5-minute window immediately post booking to cancel any reservation and receive a full refund. If you are outside the reservation cancellation window, please contact help@wework.com to cancel your booking.