If you need to change or cancel your order, please contact us as soon as possible within 4 hours from the time you submitted your order. In the case of a cancellation request, please do let us know the reason in case we may be able to address your concern.For cancellations, we will only be able to provide a refund only if the order has not yet been shipped out from the warehouse.Please do note and understand that such refunds are subject to a 8% charge, due to the processing and transaction fees that we are charged for by our payment gateway.