If your order shows as delivered and you have not received your package, please try these things before reaching out to us (we consider orders lost if we do not see movement for 6 or more days).
1. Check uncommon areas the package may have been placed such as front porch, side door, around mailbox, behind a bush near door, etc.
2. Check with neighbors or leasing office. Sometimes if a new mail delivery person gets added to your route, they aren't exactly sure where to leave it.
3. Wait 48 hours. Sometimes a package will get scanned accidentally to be marked as delivered but then shows up the next day.
If you still have not recieved your package 6 days after being marked as delivered, please reach out to us and we will reship your order.