In-line with Islamic business principles and ethics, customer satisfaction is our #1 priority at TWS. We offer a 30-days Return & Exchange Policy:We stand by our Wudhu Socks and if they get damaged or are faulty upon delivery - we offer 100% refund. Timing: we have a 30-days Return & Exchange Policy, since the day you receive your Wudhu Socks.To be eligible for a return, your Wudhu Socks must be unused, undamaged and accompanied by proof of purchase.For returns, please email support@thewudhusocks.com with the subject 'Returns' and include your order number, name and the reason for the return.In case of an exchange, we will provide a new pair of The Wudhu Socks. Please provide us with your address, contact number, and an accompanying proof of fault. After being reviewed and approved, our courier will come and make the exchange.In case of a refund, please provide us with the address of pickup, and our courier will come and pick the order from you. When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.