If articles are exported to non-EU countries such as Switzerland, we can refund the value added tax under the following conditions:
The delivery address is within the EU
The billing address is outside the EU (e.g. Switzerland).
When you export, have the invoice stamped by customs.
You send us the original invoice by letter (registered mail) within 4 weeks to our office address in Engen.
We will then refund you the VAT immediately via the original payment method.
We have summarised further information for you in the PDF Exportinfo_Schweiz.