A question we get many times when clients are involved in loading dock accident cases is if they should talk to an insurance company adjuster about their loading dock accident case. The answer is, no, never talk to an insurance adjuster about your loading dock accident case. Insurance adjusters are trained to get information that is favorable to the insurance company and not favorable to the person that was injured.
We always write the insurance company a letter and say, “Do not contact our client about a case.” We advise my clients to always talk with their employer and tell them about their injury and what happened. They have a duty to do that, but they have no duty to talk to an insurance adjuster about their case, either workers’ compensation or in a third-party case for a company not affiliated with the employer that is responsible for their injuries.
If you have any questions at all about your loading dock accident case, please feel free to give us a call. We’d be happy to help.