The safety of the Lejdin.com community is our priority. This article outlines how we're protecting the marketplace and how you can work with your seller on orders during this time. Staying safe during COVID-19For more information on how to keep yourself and your loved ones safe, please consult the World Health Organization’s website or your local health authority: USA:  Center for Disease ControlCanada: Canadian governmentUnited Kingdom: GOV.UKNetherlands: National Institute for Health and EnvironmentFrance: French governmentGermany: Federal Ministry of HealthItaly: Ministry of HealthJapan: Ministry of Health, Labor, and WelfarePoland: Polish governmentSpain: Ministry of HealthHow we're protecting the marketplaceTo protect the Lejdin.com community against receiving false medical information, our Trust and Safety team is actively monitoring and taking down listings related to COVID-19 This includes items that claim to protect against COVID-19/Coronavirus or otherwise make medical or health claims. While sellers may make and sell handmade masks and other supplemental items, they must be transparent about their products, the standards they follow, and their making process. Under lejdin.com policies they may not represent their items as medical devices. Nor may sellers on Lejdin.com advertise their products as designed or intended to mitigate, prevent, treat, diagnose or cure any disease or health condition. If you think you see a shop or listing that is violating our policies.Communicate with your sellerIf your order is delayed or you please to ask for more information before contacting lejdin.com . The seller may be able to give you an updated timeline for your order.We ask that you have extra patience at this time, since many sellers in our community are facing disruptions in their usual routines that may cause some unpredictability when it comes to fulfilling orders.Shipping delaysShipping carriers may be experiencing delays which may cause sellers to experience an inability to timely obtain materials. Sellers may also experience delays due to an unprecedented volume of orders for certain items. If you know the shipping carrier your seller used, you can check to see if and how their service may be affected. Here are some links to carrier service alerts: