Ensure that you're checking the correct email address.
The email address you used to purchase your tea with, is the email address all information will be sent to.
Check your spam/junk mail too as it may have been filtered into there. It's a good time to add hello@yourtea.com to your list of safe senders and your address book to make sure the emails bypass your junk folder.
If you still can’t locate your email - please contact hello@yourtea.com