Please re-pack your items with your original receipt, packing slip or paperwork that arrived with your order. We appreciate your effort to neatly package the goods with as much care as possible. 2. Let us know your return is on the way! Please send us an email at jennifer@arthouseandcompany.com to let us know that your return is on the way. 3. Please ship your return to our studio address, below, and remember to include insurance or tracking with shipping, as we cannot be responsible for items that become lost or damaged during transit. ArtHouse And Company Attn: Returns 1928 E. Main St. Ventura, CA 93001 Thank You!