Even though the structure of a “Getting Started” article may vary from company to company, there are some common elements that each article should cover. These elements may include short descriptions of products or services, frequently asked questions, links to the most useful resources, and how to contact the customer service department.
The exact structure of a “GettingStarted” article depends on the type of product or service you offer, the technical knowledge or experience of users, and the most common issues that your customers encounter while using your product or service.