The Program’s forms (together with accompanying instructions on how to complete and submit them) will be made available in English at Program outset and subsequently in French and Portuguese on the Program’s website at avatclaims.com.
You should complete and submit the Program’s forms in English at Program outset and subsequently in French or Portuguese in order for these forms and documents to be considered by the Administrator. Any Program forms completed or submitted in any other languages will be rejected and will not be considered.
However any additional documents or information that are required or permitted to be provided with the Program’s forms, or are requested by the Administrator, can be submitted in another language if they are not available in English at Program outset and subsequently in French or Portuguese.
Program
The AVAT No Fault Compensation Scheme, as detailed in the Protocol and its Schedules.
Administrator
ESIS, Inc., the claims Administrator appointed to manage and administer the Program, including, but not limited to, the receipt and registration of Applications, distributing acknowledgements of receipt of Applications, setting financial reserves for Receivable Claims, review of Applications, Supporting Evidence, and other documents to assess receivability, assessing Receivable Claims, and approve or deny, as the case may be, Payment for compensation, in accordance with the terms of the Program's Protocol.