Robotic desktop automation (RDA) and robotic process automation (RPA) are both powerful, easy-to-use technologies that use automation software to streamline business processes. While similar, RDA specifically focuses on automating data-sensitive repetitive tasks where an employee must be at the desktop and use their credentials in real-time to trigger actions. It’s a great option as it increases work efficiency without sacrificing governance or compromising security.
In contrast, RPA handles the end-to-end automation of complex processes across multiple systems and applications. It uses software robots that mimic actions and perform tasks through step-by-step instructions. Where RDA must have a desktop-based employee, RPA can be done attended, unattended or in a hybrid capacity. Choosing between these automation tools depends on your automation goals and requirements.