You can request for a refund should you: • Not receive an order.• Received an incomplete product (missing quantity or accessories). • Received the wrong product(s) (e.g. wrong size, wrong colour, different product). • Received a product with physical damage (e.g. dented, scratched, broken). • Received a faulty product (e.g. malfunction, does not work as intended). Request for refund, exchange, or cancellation due to reason(s) other than the above-mentioned will not be entertained.Please email us at cs@gsc.com.my for assistance.