Insured in case of an urgent, non-routine situation, or if they have paid for emergency care received outside the United Healthcare’s network, then the insured are required to send an itemized bill along with the below-given details:
The date on which the healthcare service availed
Description of the type of service obtained
Procedure and Diagnosis codes for the obtained services
Name, address, and tax ID number of the healthcare provider
Insured then need to simply mail their claim to the address given on the other side of their benefits card. Insured need to provide their name, member ID, and a phone number on which they can be reached.