There is a safety feature on the Lunata Convertible Wand/Iron that prevents the iron from turning on while not in use.In order to activate the wand/iron you need to press the power button 3 times in quick succession (about a half second) and then 1 extra long press (1 second). The first 3 presses should be light and fast.Here is a video tutorial on how to turn on the wand/iron:https://lunatabeauty.com/blogs/tips-and-tricks/how-to-turn-on-and-off-your-lunata-cordless-convertible-curling-iron-wand