AI significantly enhances response times by instantly handling routine queries and issues, which are often a large portion of customer service interactions. Advanced AI systems, like chatbots, use pre-programmed responses and machine learning to provide accurate, helpful answers. For complex queries where human intervention is essential, AI efficiently routes these to the appropriate team members, reducing the overall response time. Moreover, AI continually learns from interactions, ensuring that the quality of responses improves over time, maintaining a high standard of service.