Unfortunately, if your car was stolen, you should follow the steps below to raise a claim:
a) Lodge an FIR with the police.
b) Tell your insurance company of the theft. The following documents will have to be submitted:
A copy of the registration certificate of your car.
Copy of your driving license.
A copy of the FIR.
The first two pages of your car insurance policy document.
A letter addressed to the RTO. Once this is done the police will attempt to locate your vehicle. After 6 months, if the vehicle has still not been found, the police will issue a ‘Non-Traceable Report', completing the transfer of the RC of your lost car to the insurance company. A letter of subrogation will also be submitted. Once all relevant documents are received by the insurer, the claim will be settled.