The keys are collected in our UNIVERSAL HOLIDAY CENTRE office, situated in Salou (Av. Pere Molas 3)
Time table for key collection: from 16:00 till 19:30.
Late arrival: If you cannot arrive before 19:30 you must inform us ASAP. The collection of the keys will be prepared in a special key box right outside our office doors.
This service requires a mandatory fee of 50€. Please note that this fee covers the extra procedures to manage your reservation and delivery of the keys and the fact that one member of the staff remains "on watch" to be able to assist you if any problem arises upon arrival.