Contemporary document management systems help to significantly shorten both process runtimes and the time it takes to make documents available in companies. Thus, a DMS system supports business processes of any kind. Of course, this requires a database-supported DMS. Certain user groups have access to the documents relevant to them in the DMS, regardless of their location.
Furthermore, a document management system should also flank, improve and simplify other business processes. One thinks here of personnel processes, incoming invoice processing, P2P processes etc. The appropriate keyword here is "DMS workflow". Basically, the term workflow refers to the fact that document management combines and automates other tasks, such as deadline monitoring, escalation management, holiday replacements, etc. The term "workflow" is also used to describe the process of managing a document.