Manifest monitors returns to identify potential misuse or abuse of our return policies. Manifest reserves the right to reject returns that do not comply with our return policy. Returns that do not respect our policy may be sent back to the original shipping address or issued store credit minus a 15% restocking fee at our discretion. Original shipping is not returned.
Initiate a return within 14 days of your shipping date and meet eligibility criteria.
• In original, unused, unaltered, and unwashed condition
• Returned with original tags and packaging including any boxes, hangers, garment bags, and other signature packaging materials.
• Shoe must be tried on over a carpeted surface to prevent any scratches to the soles. Footwear must be returned with the dust bag, original shoe box and any other included materials (such as hangtags and extra laces), as these are considered part of the product. All original shoe boxes must be placed inside a shipping box to qualify for a return or exchange. We do not accept returns if there is significant damage to the shoe box or if the shoe box has been used as the shipping box
• Sale items are not eligible for return/exchange/store credit. Sale items include, but are not limited to, socks, publications, apothecary items (fragrances, candles, incense, grooming products, garment care products, etc.) and any items marked Sale. Sale information can be found on the individual product pages.