We'll need details like your full name, date of birth and postcode, along with your consent, to check with the Department for Work and Pensions that you're getting Universal Credit, Pension Credit, Income Support, income-based Jobseeker's Allowance or income-based Employment and Support Allowance. Please make sure the name and address you give us are the same as on your O2 account.
We'll check your eligibility again after 18 months and then every 12 months after that. We'll let you know what the result is and take you through which options are available if you're no longer eligible.