While we do everything we can to make sure our stock levels are accurate at all times there may be occasions due to unforeseen circumstances where we are unable to fulfill your order or source a replacement product. If this should occur we will contact you and offer either a store credit for the value of your purchase or a full refund. In some cases, we may be able to offer a backorder service, however this is on a case by case basis and is done so at the sole descretion of gearshop.co.nz