We have a returns policy of 30 working days. This means that within the first 30 days of receiving your item you can request a return. If your return is requested after this period unfortunately we cannot accept your request. To create a return, get in touch with us at customerservice@miaxtati.com  If your return meets our requirements for acceptance, we’ll send you instructions on how and where to send your package. Unfortunately we are not currently offering free returns, customers are solely responsible to pay for the return of items. Please retain a copy of proof of tracked postage purchase. Items sent back to us without first requesting a return will not be accepted.