Report the accident immediately, and request medical services for anyone injured. Get the full name and employee number of your driver. Record the cab number if you are in a taxi. File a claim through your own no-fault policy and against the driving service's policy if you have excess damages. Speak to an attorney as soon as you can since many ride services will try to avoid covering such a claim. Never accept an offer of cash or service in-kind from the driver in lieu of reporting the accident and going through proper procedures. Read more here.