a. Every product is satisfaction guaranteed or you may return it for a refund of the item price.b. SHOP1920 offers one free return with each shipment. A return label will be included with your order if needed to use. If not included, please call us to email you a return label for returns/exchangesc. All returns must be sent back within 30 days of the invoice date.d. All returns MUST be in saleable condition and include its original packaging.e. A copy of your invoice/or return form must accompany any return. If you do not have your invoice you can log into the website under your log in information view history and print previous orders.f. We are sorry but when exchanging items, credit can only be used per invoice amount, not combined with multiple returns.g. Please note the item you are returning may be out of stock. We can only provide a refund or place you on priority delivery once the item is back in stock unless the item will be discontinued.h. Luggage items will include one year warranty for wheel or handle defects. Damage caused by airlines are not covered