Technical Account Managers are expert specialists that work proactively with customers to anticipate and manage ZeroFox platform configuration, monitoring, fine-tuning, and technical escalations. These organizations require full-time technical assistance and configuration and typically have a very large digital footprint and/or an ever-evolving footprint due to annual events, frequent travel, or very large reach in the digital world. Dedicated Analysts are intelligence experts that integrate with your security team and leverage unparalleled data collection and contextual analysis to address nuanced use cases, uncover bad actors, and track ongoing incidents.