You may troubleshoot the problem in a few different ways if your Ring camera is offline: Make sure your network is up and running and that your camera is in the router’s coverage area when you check your Wi-Fi connection. Occasionally, a Wi-Fi router reset might fix connectivity problems. Check the power supply. Check that the batteries in your camera are correctly installed and have enough charge if it runs on batteries. There must be an enough power flow for the camera. Use the Ring app to see whether there are any Camera firmware upgrades available. whether so, install them.