Except for small packages which are being sent within the Netherlands in a so-called "mailbox parcel", you will receive a track & trace number by email, as soon as the package has been prepared for shipment in the Lash eXtend warehouse. The email will contain instructions on where and how to track the progress of your package. Please note that Lash eXtend has no influence on your package as soon as it has left the warehouse with our third party shipping agents.