This does not apply to New Zealand customers.USA customers will not be charged duties or customs by their authorities unless their order totals over $800 USD.Australian customers will not be charged duties or customs by their authorities unless their order totals over $1,000 AUD.For all other international destinations, your package may or may not be subject to import taxes, customs duties, and/or fees imposed by the destination country.  If you are unsure about your country’s custom policies, please contact your local customs office.Smokai ships your package DDU, “duties and taxes unpaid”, does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be.  If you do incur these additional charges, they must be rendered in order for your package to clear customs.If your international order has not been received within 10 business days, please consult with your local DHL office as this is the fasted way to expedite your delivery.