eyecarecenter is committed to providing the best patient experiences possible. In order to be respectful of our patients’ time, all of our doctors and staff strive to make each appointment efficient and productive. In order to maintain our quality of service, any patient more than 15 minutes late for their scheduled appointment may be asked to reschedule. eyecarecenter asks that all new patients arrive 15 minutes prior to their scheduled appointment, and all returning patients arrive 10 minutes prior. This ensures each patient has enough time to complete paperwork and update insurance or payment information.