Our Hillrom SmartCare services have a network of 140 service centers and over 1,000 technicians throughout the United States available to help ensure your Hillrom capital equipment is ready for patient care. Please call 800-445-3720 with any service requests. We also offer an Emergency Readiness service to prevent equipment downtime and risk: a Hillrom technician will complete a bed assessment, safety check and mattress inspection on any bed(s). This Emergency Readiness service is available for $99/bed which can be applied toward any recommended repair when completed by the Hillrom technician. Contact your Hillrom Service Representative or call 800-445-3720 for information about this service.