We hope you don't, as we do everything we can to remind you about it as our professionals will be poised and waiting to help you, having carved out time just for you. But life happens, we get it, so as soon as you realise, let us know and we can help you get booked onto a new time slot. If you miss an appointment twice though we wont be able to re-arrange and will keep your payment to cover the occupational therapists time.