Lalaounis does not typically offer a warranty or after-sales service for jewelry purchased from third-party retailers.At 47jewelry.com, we offer alterations for most Lalaounis rings to fit any size, though some rings cannot be modified. Please refer to the product description for specific details. We do not accept returns for rings altered by third parties. Customer satisfaction is our priority, and we provide hassle-free returns for peace of mind.Return Policy: Time Frame: You may return any item within 14 days of purchase, if it is in its original, unaltered condition. Restocking Fee: Items returned after 14 days are subject to a 10% restocking fee. Deadline: Returns are not accepted after 30 days from the purchase date. Shipping: Customers are responsible for shipping the item back to us, fully insured, with a signature required upon delivery. Documentation: Include a copy of your receipt with the returned item. Refund Process: Refunds will be issued within 7 business days after we inspect and approve the returned item. Condition: We will not accept items returned in a damaged, defective, or altered condition. Notification: Please notify us via email or phone before returning any item to ensure it is processed correctly. Transaction Fee: Cash or credit card refunds are subject to a 3% transaction fee, but this will be waived for successfully exchanged items. Installment Payments: Returns for orders paid via an installment plan are subject to a 10% restocking fee.