Please be advised that any free shipping promotions used on the original order will be forfeited if the order is returned and the original shipping costs (paid or unpaid) will also be deducted from the refundable amount.  Refunds can only be processed to the original payment method. Store credit will be sent through an email gift card, which you can apply to your next order with us. Our standard restocking fee structure is outlined below. Please refer to our exchange and refund policies for important timelines. Tier 1: Perfect condition. (Unopened & like-new) = 90% refund or 100% store credit. Tier 2: Re-conditionable. (Packaging opened or damaged) = 80% refund or 90% store credit.        Tier 3: Inability to restock. (Product & packaging both damaged) = 70% refund or 80% store credit.