Lola Products has a 5-year guarantee on any workmanship and/or material defects on certain products for 5 years from the date of first purchase when used for normal household use. If at any time during this period the product fails due to a covered defect, Lola Products will repair or replace it at Lola Products’ discretion with a product of equal or greater value, as well as send it to customers by Lola Products’ choice of shipping method and carrier.