If you wish to return something you have purchased, request a Merchandise Return Number within 7 days of receipt of your order by contacting the NICOLANGELA returns department by e-mail online@nicolangela.com. Please state your order number in the subject bar and detail which items you wish to return. An MRN will be issued to you. Be sure to include your Merchandise Return Number with your return parcel and sign. Post item and documentation at your local post office. Please be sure to note your tracking number. Please find full information on Returns and Exchanges