In cases where BEXEL Manager needs to be used in conditions with no internet connection or the licensing process fails because of proxy or firewall settings, there is a possibility to activate the license offline. Please make sure you follow these steps when activating the software offline: When prompted for activation, choose the second option “Generate a request code to activate the license without a network connection (offline activation)” Paste your license key and click OK After a request code has been generated, use the Copy to Clipboard option to copy and send it with your license key to support@bexelmanager.com via email After receiving an email with the activation code, please start BEXEL Manager again When prompted for activation, please choose the third option (“Provide an activation code you obtained from Bexel’s support (offline activation)”) and enter the activation code/load file you got. You will get a message about the successful activation.