If your pre-owned vehicle doesn’t work as intended there are two forms of consumer protection that can help. If buying a used car from a dealer, Australian Consumer Law offers some guarantees which apply in a set timeframe. If a vehicle fails to meet these, buyers can be entitled to a repair, replacement, or refund. Additionally, vehicles purchased from a dealer are also covered by used-car statutory warranties. In the ACT this applies to cars less than 10 years old which have not travelled more than 160,000km, and provides buyers with a three-month or 5,000km statutory warranty. This is coupled with a 3-day cooling off period which allows buyers to cancel the agreement in writing with a small payment of $100 or 1%, whichever is greater to the dealer. For further information on used-car statutory warranties within the ACT contact Access Canberra.