Please let us know as soon as possible if you would like to amend your order. Once your items have been dispatched or delivered there will be charges for delivery and collections. You can cancel your order by calling one of our stores or contact via email: sales@upstairsdownstairs.ie.
Any made-to-order changes will need to be made within 14 days from the date your order was placed, after which all made-to-order goods will be subject to a cancellation fee of 20% of the price of the goods. This will be deducted from any refund due to you.