If you would like to exchange a non-sale Ready-to-Wear or accessories for another item(s), then contact us by WhatsApp or DM us on Instagram @chambeili and advice of why you wish to return the item(s) and what do you want to change them for. You must do this within 7 days of receiving the order. Prior to returning the item(s) you must ensure they have not been worn, have no perfume or body odour, the tags and packaging are intact. You will be provided with a return address and return the item(s) within 7 days. If there is a difference in the order value then we will either refund the difference or request additional funds to make up the difference. Your exchange item(s) will be dispatched on the same day as we receive your returns and they meet the conditions mentioned above. We do not accept or exchange sale items without exception.