Possible Cause:   Solution: There is no power in the outlet.   Plug the power adapter into a different power outlet. Possible Cause:   Solution: The Charging Cable is not plugged securely into the Charging Stand or Charging Dock.   Ensure the Charging Cable is plugged in securely. Possible Cause:   Solution: The charging pins are not making contact with the Charging Stand/Charging Dock.   Check the scanner’s charging pins are contacting the pins on the dock/stand. Possible Cause:   Solution: The screw on the battery door is loose.   Make sure to tighten the screw on the battery door.