At DR Brown’s, we stand behind our products 100%. We work hard to ensure that our quality is extraordinary and thousands of our customers agree that this difference is something you will experience. We’re so convinced our products will make a noticeable impact in your life, that if any product doesn’t meet your expectations, we want you to send it back within the first 30 days of delivery and we will happily give you the opportunity to exchange it for another product or receive a full refund.  Contact us within 30 days of receiving your product shipment. Once we receive the returned product, a refund will be issued, and an automated email will notify you of that transaction. If you purchased our product through a DR Brown’s distributor or retailer, just visit the original purchase location for any return or exchange. Please note: There are no returns or exchanges on Final Sale items. Click here to learn more about our shipping and return policy.