If due to an oversight the winning tenth is broken or damaged, You must go with it to a state lottery and betting administration, where you will have to fill out documentation to prove ownership of it and wait for the National Currency and Stamp Factory to verify its authenticity.
In the event of a theft or loss, the first thing to do is file a complaint that must contain the data of the tenth: number, series, fraction and date of the draw. If you can also add a photocopy of it, all the better.