Yes, we operate by appointment as it ensures we are well prepared for your appointment, and will tailor your consultation to you. Booking an appointment also avoids disappointment and ensures we’ll have a design consultant free to see you and guide you through the process.
We can accept same day bookings depending on availability, but advise you book at least a few days ahead of your desired appointment time. Please note that weekday evening and Saturday appointments tend to book up one or two weeks in advance.
Our Customer Care team will get back to you shortly after your booking request to confirm your booking. Please be aware our Customer Care team are available weekdays from 9am to 6.30pm.