Should you need to contact Shelter’s customer service team (be it for to file insurance claims or for general customer service related questions), you have three options to proceed:
You can call Shelter toll-free at (800) 743-5837 You can email Shelter by using the email form at the bottom of the Contact US page at www.shelterinsurance.com You can send Shelter a letter to Shelter, 1817 West Broadway, Columbia, MO 65218, United States
A Shelter representative will get back to you within 24 - 48 hours.