PRIOR TO INSTALLATION: Empty the closets, removing all of the contents and everything not attached to the walls prior to the arrival of our installers. If your closet had shelving, rods and supports when we measured, the installation includes a degree of removal and patching of the walls with spackle. Your designer will indicate if the demolition work is in excess of our “standard” demolition which is included in your price. If you supply touch-up paint, our installers will touch up the patch work only to the best of their ability. Please note that this touch-up is not a full paint job. It is most likely that your walls will not be painted behind existing shelving. If you are planning to paint your entire closet, you will find it easier to do prior to the installation of the closet system and should arrange to have this done prior to our arrival. Remove all pictures, knick-knacks and the like from adjoining walls as they may be shaken loose during installation. If there was a baseboard in your closet when we measured, please do not remove it. If there was no baseboard, please do not install one without notifying us in advance of installation. If carpet is to be added to the closet, please make every effort to have it installed prior to try to have installed prior to our closet system. Carpet can be installed after the closet system but, in most cases, it is better if the carpet goes in first. It is possible, but not desirable, that carpet can be installed after the closet system but if it is installed first, it always results in a superior finished product. Please make sure that we have easy access to the to the installation location and that other vehicles, either yours or those belonging to other contractors, do not impede our carrying material to the closet. WHILE OUR INSTALLATION CREW IS IN YOUR HOME: Please see all safety precautions we are currently taking in response to the COVID-19 pandemic. If you would like to keep shelving or any of the components we remove, please advise our crew before they begin working and let them know where you would like it to be placed. Please keep children and pets well clear of the work area. Our installation crew will build the system as per the plan which was part of our proposal. Any major changes or any additions that cannot be accomplished at the job site will involve additional charges. Please make sure that someone is home during the installation that can answer any questions or make decisions regarding placement of accessories. If no one can be home, please tell the installer in advance where you want these accessory items located, if different from placement shown on the plans. Upon completion you will be presented with an invoice. As per the terms detailed in our proposal, payment of the balance is now due. If you cannot be home when we expect to be finished, please arrange to leave payment or make other arrangements with the office in advance.