Remote Monitoring & Management tools (RMM) allow MSPs to perform necessary and essential IT management tasks remotely, such as endpoints, networks, and devices. RMM tools enable MSPs to avoid sending technicians on-site to customer’s locations for simple issues and instead made it possible for MSPs to observe and work on many remote devices simultaneously. An RMM will save your business money because it cuts down costly reactive or break-fix repairs. An RMM will alert your Managed Service team to potential crises before they damage your business. Some of the various functions an RMM tool performs are: Gives insight into networks, including information about the health and status of systems and offering reports and data about those systems. Helps maintain systems and keep them up to date through automatic and remote update and patch management. Allows an MSP to better track issues and resolve them remotely, even resolving issues before you notice them. Lets your MSP perform tasks simultaneously to many systems at once from a remote location. Automates scheduled maintenance tasks and allows them to be performed remotely, even when you have many locations.