In situations where you cannot pay your vet at the time of treatment, you may contact us to pay your vet directly. If your veterinary hospital is willing to accept payment from Healthy Paws, we can work directly with them to expedite access to your pet's medical records and the processing of your claim. This direct payment option is available for any licensed vet across the United States; it is not limited to any specific network of vets.
Direct payment is available during business hours. We are available Monday-Friday from 7:00am to 5:00pm, Saturday from 8:00am to 5:00pm Pacific Standard Time and closed Sunday. Please call (855) 898-8991 and select the option to speak with a Claims Representative.