Plants are living, perishable items and just like living things they require proper environmental care. Our job is to choose the healthiest plants for you. However, once the plant is delivered to you it is beyond our control. There is no 100% guarantee that a plant will survive or thrive in your space. We recommend you contact us at info@wheatandthistle.com at the first sign of distress so we can help at an early stage.If a plant dies within the first 3 days, we will replace it free of charge for a similar item available. After 3 days we will offer a 25% discount on a new plant purchase, taxes and delivery may apply. We will require a photo and the order number.