Due to the nature of bespoke or customised light fittings we are unable to include these items in our standard returns policy. These are 'made to order' lights that are made to your individual requirements or size and cannot be resold by us. We work with you and do our utmost to make sure you are 100% satisfied with your order before your light is made for you, but regret we are unable to offer refunds on bespoke fittings after the initial 24 hour cooling off period.
For more information please view our Returns Policy.