A common first step is to undertake a Discovery Phase to formally investigate the need, viability and estimated budget for ‘the project’ itself. This helps management plan the budget and timing for important changes.
Most often we find that once initially hired, Koja is retained to follow through with the project. Our experience to date has been that, by developing an excellent working relationship with the team and management, Koja then continues to be called on to undertake further projects on the team’s wish list.