If you experience any issues during your move, such as damaged or lost items, it’s important to follow your moving company’s claims process. Typically, you’ll need to notify the company in writing within a specified timeframe, providing detailed information about the issue. According to WikiHow, “Most moving companies will provide a claim form you to complete and submit to them for review via mail. You must file the claim form within nine months of the mover’s delivery date for the claim to be recognized and processed.” The company will review the claim, assess the situation, and offer a resolution, which could involve repair, replacement, or compensation based on the level of coverage you selected.
At Guindon Moving & Storage, we take claims seriously and aim to resolve them quickly. “Our goal is to ensure every customer is satisfied with their move, and we work closely with them to resolve any issues that arise,” says Scott Jensen, co-owner and manager of Guindon. “We strive to handle the claims transparently and fairly process to ensure a positive moving experience.”