At Dress Hire NZ, we have strict quality control measures to ensure your garment arrives to you in it's best possible condition. All of our dresses are dry-cleaned or carefully handwashed, pampered and preened after every use.Our garments are each given a condition rating which can be found on the product page of each dress. Our garments are rated as New (never worn), Like New (perfect condition), Very Good (slight imperfections that are barely noticeable) and Good (may have some imperfections/slight general wear & tear). We inspect each garment when it is returned to us, and update the condition of our garments regularly.