If you have received a charge start notification that does not belong to you, you can immediately contact the ZES call center or ZES+ Live Support on our site.
If you sell your vehicle without deactivating ZES Autocharge and the vehicle is still associated with your account, the charging process can begin when the new owner of the vehicle connects the CCS socket cable to his vehicle. To avoid such situations, you must deactivate Autocharge before selling your vehicle.