A home claim assessment determines the outcome of your claim after loss or damage to your home and/or contents.
Once you’ve lodged your claim, we’ll organise for an assessor to contact you to arrange a time to attend your property and inspect the damage or loss.
We’ll let you know the outcome of your claim as soon as we can. If we require additional information, we’ll let you know. If your claim is covered, we can then discuss repairs or settlement depending on the circumstances of your claim.
You can track your claim online to see an estimated time of completion, though this depends on the nature of the repairs or replacements.