iLash Supplies is happy to provide our customers with a return/exchange option. To be eligible for a return/exchange, the items must be purchased within 30 days, remain unopened, unused, and in a resalable condition. Please note that you are responsible for covering any postage and shipping costs associated with refunds or exchanges under this clause.Please note that you are responsible for covering any postage and shipping costs associated with refunds or exchanges under this clause. To initiate a return/exchange and receive proper authorization and guidance, we kindly ask that you first contact our dedicated customer service team atilashsuppliessydney@gmail.com.