Forget my opinions for a second – let's see what real Schoolhouse customers are saying about these sofas. The good, the bad, and the surprisingly comfy.
Overall Schoolhouse Reviews:
It seems like Schoolhouse's online reviews are a bit limited. There are only 2 reviews on Trustpilot, which pegged the rating of the brand at 3 out of 5 stars. On Sitejabber, it gained 3.29 stars out of 5 from just 7 reviews. The number of online reviews are too low to draw any conclusion.
Schoolhouse's Top Product Reviews:
Milo Sofa, 5-Star Review: “After searching for a couch for years, this couch is everything we were hoping for and more! We got the Alder Wool green color which is very accurate to the picture. Our two dogs jump up on it all the time— it maintains its structure well and is easy to clean. It elevates our space, the quality is perfect and the delivery process was pain-free. Very pleased!” - Megan (Verified Buyer)
Milo Sofa, 1-Star Review: “I ordered the Milo sofa and ottoman in August. The expected ship time was mid October. It’s mid November now. I reached out to customer service a few weeks ago for an updated ETA. The next day I received a tracking number and notification that the pieces had shipped. As of today, the tacking number shows no record of the shipment. I’ve received non-furniture items from Schoolhouse. They shipped quickly and are of exceptional quality. I have little doubt that the sofa and ottoman would be so too.I wouldn’t have posted this review if Schoolhouse hadn’t requested that I do so even as I have not received my pieces.Delays in the post-pandemic world are typical. I just wish Schoolhouse were less opaque about what is happening with my order.” - Anne H. (Verified Buyer)
Schoolhouse's Customer Service Reviews:
Many customers rave about the construction and materials of their Schoolhouse pieces, especially when it comes to sofas and larger furniture. Their unique aesthetic and blend of modern and vintage sofa styles seem to resonate with a lot of reviewers. However, a common complaint seems to be unresponsive customer service, or issues with returns and exchanges. Long lead times and unexpected shipping delays pop up quite frequently in negative reviews.