In these transactions, the card is not physically present. This could be that you’ve keyed in the card information (like an over-the-phone takeout order) or that it’s being used for online transactions. In these instances, it’s important to collect extra information from the customer including the card number, the name on the card, billing address, expiration date, and CVV code. Also, it’s important to keep the tracking number and delivery confirmation for your records. For larger orders, you may opt for a signature proof of delivery. Another safeguard is to confirm that the billing and delivery addresses match. If not, call to ask your customer to explain why. If it doesn’t make logical sense, don’t accept the transaction.