Although we prefer not to, sometimes we have to add strikes to an account for different circumstances in order to maintain the integrity of our shows. If 3 strikes are acquired, you may be banned from shopping on our Live Shows. 1 Strike may be given out in the event of items being put back after claiming, late payment, messaging staff on personal accounts, or other minor issues as needed. 2 Strikes may be given out in the event of items with a value of over $150 being put back after claiming, canceling orders under $300/non-payment on orders under $300, or unkind behavior towards other participants including customers and staff. 3 Strikes (accumulated or all at once) may result in a ban from our Live Sales. 3 strikes are issued for canceling or non-payment on orders over $300 or repeated unkind behavior towards other participants including customers and staff.