If you have placed your order with the Specialist or Wholesale Departments please contact them directly to discuss any cancellations. For deliveries in Zones A, B and C please inform us of any cancellations by writing into cancellations@pinesandneedles.com at least 24 hours before your scheduled delivery date. Any deliveries via Tuffnells (Nationwide courier) please inform us of any changes 36 hours prior to delivery.