All our customers are covered with our satisfaction policy. If our print standard falls out of acceptable policy, we will do a reprint. Kindly fill up the form below. If you are not satisfied with your printed goods, please contact us here within 5 days after receiving your order. Please include your order number and reason for dissatisfaction. We’ll work With you to meet your Expectations. PLEASE NOTE: We will only reprint or refund the cost of any product that fails to meet the conditions under the General Expectation on Printing Outcome. However, we are not responsible for typing, image, or design errors introduced by customers in the artwork/document creation process. In an effort to keep costs down and pass those savings along to our customers, Expressprint does not review artwork/documents for content or spelling.