If the packages are delivered by Purolator, we require a signature from you. Moreover, you will receive a delivery notice to the email address you have entered in your file. In the event that you are absent on the day of delivery, you will receive a business card telling you to claim your package. Generally, you have 5 days for this at the places indicated by the carrier. After the 5 days, the parcel returns to the Center du Travail -Web warehouse. To get your product back, you will have to bear the transportation costs inherent in this situation. Track my package (Puro)