Yes, in some cases we can help you to repair your boots. As we handcraft each and every pair of Ugg boots we sell from start to finish, we are able to offer repairs for most issues which can occur with Ugg boots after years of wear. Please contact us with details of the damage as well as clear photos and we will be more than happy to provide a quote for the repair. Please note that we are only able to assist to repair our own products.