After you select to receive a refund advance or your tax refund onto a Serve card during your Jackson Hewitt tax appointment, you will receive an email from Serve with a unique link to verify your email and set up your online Account. Setting up an online Account will allow you to manage your Serve Account online or via the Serve Mobile App* and will provide you access to Serve’s full features and benefits. You will also receive a personalized Serve card with your name on it in the mail.
To complete Online Account Setup, simply follow the instructions in the email you receive from Serve. You will be asked to verify the information you provided during your Jackson Hewitt tax appointment and to set up a unique username and password. That’s it! See our FAQs below for more information.
*Data rates may apply.