If our carrier attempted to deliver your parcel and found that nobody was home to accept delivery, they will sometimes re-attempt to deliver it within 24 hours, send you an alert, or leave a calling card at your address. The calling card will tell you how you can arrange re-delivery or collect your order from the carrier. After holding your parcel for a period of time (usually 5 working days), the carrier will return your parcel to MicksGarage.com if it has not been collected. If this happens, we'll issue a refund of your order minus the shipping charge. It's always a good idea to track your order online to see if the carrier has attempted to deliver you parcel at any stage.