We employ a systematic approach to manage and report defects. Initially, when a defect is identified, it is documented with all relevant details, such as the steps to reproduce, the expected outcome, the observed outcome, and any relevant screenshots or logs. This information is then logged into our defect tracking system. Each defect is assigned a priority and severity level to determine its impact and urgency for resolution. Regular triage meetings are held to review and prioritize defects.
As developers work on the fixes, the status of each defect is updated in the tracking system. Once resolved, the defect undergoes a re-testing process. Upon successful verification, the defect is marked as resolved. Periodic reports are generated from the defect tracking system and shared with stakeholders, ensuring transparency and keeping everyone updated on the defect's status and overall product quality.