The manufacturer's warranty is an additional service to the legal warranty, indicating that we guarantee our products beyond the usual warranty period (1 or 2 years). This extended warranty is valid for a specified period, which was increased from 2 to 5 years in 2020. Within this 5-year period after purchase, we will replace defective parts free of charge. This may include components such as heaters, motors, control boxes, or other structural issues, but does not cover hand controls or upholstery. The latter are considered wear parts, which may last 10 or 15 years in a single-person operation but may need to be replaced within 5 years in larger companies or schools.
This five-year warranty applies to all products, except for tabourets, trolleys, equipment (such as towel warmers and magnifying lamps), and other accessories. These items are covered by a full warranty of 2 years.