In the event of a bank card scam, here are the steps to follow: first, check that you have indeed noticed fraudulent payments on your account or that you have given your card numbers to an unknown person on the Internet. Next, stop payment and block your card. Thieves will no longer be able to use it to debit your account. Finally, contact your bank to ask for a refund of the stolen money and to order a new bank card so that you can pay again. However, some banks will charge you for sending a new card.