If there is no photo stored in our system yet, you can upload a photo in the app. Just go to your profile in the app and upload a picture there. Please note that the same conditions apply here as well as when ordering an ISIC:
The photo must have passport photo quality
So you must be clearly recognizable on it
The photo must not exceed the size of 200 kb
It is possible to change your photo. To do so, please send an email to info@isic.org (in English) explaining why the existing photo should be deleted and including your card number. Only after we have removed the photo, you can upload a new one.
Your profile picture can be removed by the ISIC Global Office if it is not a portrait picture and you are not recognizable on it.