The credit professional is given a case study scenario and is then required to answer a series of questions within the allowed time (approx. 90-120 minutes). , The questions are dynamic, and the tool confirms understanding in the case of correct answers and probes for specific deficiencies in the case of incorrect answers. , Diagnostics are conducted at three levels, including technical knowledge, synthesis and integrated analysis, and loan decision making. , Results are immediately available for the professional and their manager. They include analyses at all three levels of diagnostics and a personalized learning path, highlighting where mastery has been demonstrated and where specific remedial training, if any, is needed. , Due to its scenario-based paradigm, Credit Coach can be used for broad-based analysis/lending situations or focused performance areas, such as ratio analysis or cash flow analysis. It can also be used to assess skills in different credit-related business lines, such as commercial, consumer, and agribusiness.