Our 100% Order Satisfaction Guarantee is offered through SavedBy Order Protection and ensures that every customer is completely satisfied with their purchase. We are committed to providing high-quality products and excellent service. If you are not entirely happy with your order, we offer several options to make it right. Just make sure you select the option in checkout to be covered. If you have issues with your package, reach out to SavedBy directly here: https://savedby.io/file-a-claim.