Citation or Local business listings have an important impact on your local rankings. They are online portfolios of your business and contain information about your business like - Name, address, phone number, operating hours etc. Consistency is the key to citations, which means it is very important to have a consistent NAP ( Name, Address, Phone number) across all business listings.
Start building citations for your listings on local business listing websites and other directories, and you will notice a change in your rankings.