Sunglass Hut allows customers to mail their orders back to the warehouse for free within 30 days. Make sure you hold on to your receipt and original packaging, whether you’re returning online or in-store. Refunds are processed within 5 business days after the return has been received and you’ll receive an email confirmation. If you use a gift card for your purchase and want a return, a new gift card will be given to you with the order amount. You can’t return anything engraved or customised.