The primary and core role and responsibility of WFM is to enhance productivity with cost-effective measures. Some other key WFM roles and responsibilities include:
• Morale boosting work environment for employees
• Time tracking and staff optimization
• Control dissipated through self-services like swapping leaves, clocking in working hours, planning leaves, etc.
• Ensuring compliance with state and business laws and regulations
• Employee well-being, retention, and satisfaction
• Cost control and savings
• Monitoring employee performance, absenteeism, and productivity