The booking confirmation will be sent to your email address immediately after payment has been completed. This email also contains your e-ticket for the hire equipment you have booked. The delivery of the confirmation normally takes place 5-15 minutes after payment has been made but can take up to 24 hours.
Please also check the spam folder of your email. If you do not receive a confirmation from us after 24 hours, please contact our support team. We will gladly check the status of your booking for you. You will receive the hire equipment on site only upon presentation of the e-ticket, which is valid both digitally and in printed form.