E002: The E002 error indicates Enrollment ID entered is not recognized as eligible. Please reach out to your employer for further assistance.
E004: The E004 error code is received when the Enrollment ID entered has already had enrollment processed under a different Zappos account than the one currently logged in. Please log out of the account on Zappos.com, clear your cache and cookies, proceed to your program’s URL, and log in with the Zappos account that was used when enrollment was initially processed.
E005: The E005 error indicates the name being entered does not match what was provided by your employer. This is typically your legal name as opposed to a preferred name.