When you design a product, the artwork you create will be saved at the maximum print size we can produce based on your selected product and print area. In general, we will print artwork on all garments at the size you originally created it. However, when printing artwork onto smaller garments, the artwork may be scaled down in size to fit the product's dimensions while preserving the design's aspect ratio. Scaling down the artwork ensures that the design remains proportional and doesn't get distorted. Our expert printing team will always aim to print a garment that closely matches the mockup of your product. As all products across our range have different physical dimensions, because of this we do not set a standard scaling percentage and scale artwork on a case-by-case basis. This generally only affects garments sized S and XS.
It's essential to note that perfect scaling depends on the artwork's original resolution and quality. If the image's resolution is low, such as a pixelated or blurry image, scaling it down would not make it look better, and it might result in a blurry or distorted design. Therefore, it's vital to use high-quality artwork/designs to ensure that the scaled-down version looks great on any garment size.