SprinterBus offers complimentary services on the bus (I.E. Free water, Wi-Fi, Receptacle outlets and Shuttle van services), however those are not mandatory and a bus without them are not grounds for re-imbursement or compensations of any kind, from time to time we will use vehicles that will not have those amenities available.
From time to time Shuttle Vans services may not be available due to inclement weather conditions, road conditions, closed bridges, storms, etc. or issues out of our control SprinterBus management will make every possible effort to reach and notify customers via email, mobile app, and or phone calls.
Travelers with reserved seats  are responsible for reading their emails, mobile apps and or phone calls for such notices prior to their schedule trip a No-Show courtesy Shuttle Van service are not grounds for Re-Imbursement or compensation of any kind.