There are a number of reasons why a loss assessor is best suited to manage your claim.
During an insurance investigation, it is important that anyone representing your interests is authorised by the Financial Conduct Authority. This ensures the standards by which they have to serve you. Your managing agent may not be authorised, but our loss assessors are.
Your managing agent can provide valuable information and local, trusted contacts for repairs your property may need.
However, it is highly unlikely that they will have the expertise and experience in claims investigation and negotiation that we have.