No worries! When you place an order on Entimessi, the confirmation usually gets sent straight to your email address. It should arrive within 24 hours. If it doesn't show up in your inbox by then, there might be a glitch with your order. But before you contact us, there's a quick check you can do. Sometimes, emails like these land in your spam or junk folder by mistake. So, have a look there first. If it's still missing after checking your spam folder, then just shoot an email to care@entimessi.com and our team will be happy to help!