If something in your order doesn’t work out, they’d like to make it right. Within 90 days of the original shipping date, you can return it for an exchange or refund (excluding shipping and handling fees).
When the 90-day period ends, their commitment to ensuring quality in every stitch does not. Should an item be defective, they’ll replace it for up to one full year from the date of purchase. Please clearly explain the defect to customer service. They’ll inspect your return to verify the issue. After their review, you’ll receive an exchange or refund. You’ll find that quality and integrity are more than language here; they are fundamental to the Garnet Hill experience