We are unable to give any refunds on any of our virtual classes, virtual specials, virtual one-day workshops or virtual L&D workshops.
5-Day Schools and Conversation Evenings: Refunds are available up to 30 days before the event start date.
Conferences: Refunds are available up to 60 days before the event starts.
To request a refund within these parameters please use the manage/edit link in your confirmation email and select the 'request a refund' button.