Unfortunately there are companies in the turf industry that will do a bait and switch. They will show you a sample of turf that you agree to have installed in your yard and then will install a lesser quality turf or a 2nd quality turf, or even a lesser weight turf than you agreed upon. Some turf companies purchase only 2nd quality runs from the turf manufacturers. 2nd quality runs can have defects ranging from streaks in the turf, mixed dye colors, imperfections, delaminated backings and uneven blade heights and tip curl. Southwest Greens only sells and installs 1st Quality turf made in the USA. Our manufacturer, Shaw Industries is always finding ways to improve their turfs and much of the input comes from its 100 franchises worldwide. All Southwest Greens employees are required to attend seminars to understand how the turfs are manufactured, see firsthand the process, ask questions and learn about the product. We are continually working to supply the highest grade and line of turfs available for durability, longevity and beauty!