During the first year of wearing your bridal jewelry, you may need repairs such as polishing, cleaning, and the replacement of tiny accent gemstones or diamonds. Under normal wear these repairs are often necessary and will be performed by us or our designers free of charge.
If your bridal jewelry has sustained damage or improper wear, however, your repair may incur a small fee.
Center stones and their settings, however, are inspected thoroughly by us and our jewelers when they are created, shipped, and received for craftsmanship and durability. Damage to these center stones or settings can only occur with improper wear or by an accident, and therefore are not covered by our warranty, or most third party insurers.
We encourage thoughtful and careful daily wear of your jewelry, and for you to consider that certain activities may damage the integrity of your jewelry, gemstones, and settings.
Should you desire insurance on your fine or bridal jewelry, we recommend a company such as Jewelers Mutual.
Repairs that are not covered under warranty will incur a small fee one year from purchase.
We are dedicated to delivering jewelry to you that will exceed your expectations for design and craftsmanship for a lifetime, and always do our best to deliver to this standard.
All Eliza Page Collection Special Occasion Rings include a complementary Jewelry Appraisal for your insurance. We can also provide an Appraisal for any other jewelry items for $200 for your insurance.
Should you have any questions about our policies or warranties, please call, visit, or email us with specific inquiries so we can discuss together.