Pinellas County Utilities sends bills approximately every 61 days. Bills are due 28 days from the bill date. When financial hardships occur for our customers, we can offer: • Option to select a billing due date different than your assigned date (more info). • One-time extended due date in a 12-month period, which will not extend into the next billing. • Contact information for financial assistance agencies that may be able to help. For more information or to request an extension call 727 464-4000. The Financial Assistance Agencies website has information on agencies that may be able to help customers in need.