People most commonly switch security companies due to a lack of service and support. An effective security solution is all about response, and when you cannot get ahold of anyone to address system malfunctions, upgrade requests, or alarm incidents, your home or business is at risk.
At TELSCO, we focus on being responsive throughout all aspects of your security experience.
Our average time for live answering phone calls is 11.5 seconds
Our average alarm response time is 33 seconds
Our expectation for onsite service is 3 business days
If this sounds like an improvement over your current experience, it just might be time to switch.