If you seek treatment for an accident-related illness or injury, please let our patient access staff know of this at the time of service. Additional information will be needed from you in order to bill any insurance appropriately. We can bill your personal insurance and auto insurance. If insurance other than your own is involved, we can bill this as well in certain circumstances. In these situations, any insurance involved often reaches out to the patient/injured to gather additional information. When this happens, the insurance company will hold claims from payment until you provide the needed information. If this occurs, we will notify you of this and the total bill may be your responsibility until you respond and provide the requested information.