The main features that we can notice in Cliengo are those that we will highlight below:
It connects to various communication channels
Cliengo allows you to connect different communication channels such as Facebook, Instagram or WhatsApp in one place.
Chatbot for different channels
Cliengo has chatbots for all of its communication channels, this means that a bot will be able to participate in your conversations no matter where they come from.
Live chat
The platform also has live chat features that allow users to communicate with support or sales through the website, directly from a chat module on the company's main page.
CRM
In Cliengo there is also an additional CRM functionality, which allows us to save the data of all our customers and manage them as we see fit.