CUSTOMER SERVICE AND PROFESSIONALISM I
Due to increased competition, providing customer service is a necessity in the supermarket industry. Consumers who are not satisfied with the service they receive can easily take their business elsewhere. They will often inconvenience themselves by spending more money and traveling farther if it means doing business with a company that appreciates them.
For this reason, it is vital that you learn how to provide exceptional service that builds relationships and keeps consumers coming back.
Customer Service and Professionalism I Training Topics:
The Consumer
Customer Service
Interpersonal Skills
Course Duration: 2 hours 30 mins