An organization can plan for business disruption in the following ways:
Use of automation. Leverage internal or external tools to perform common tasks. Continue to examine exception reports and alerts to catch unusual situations or potential threats.
Standard operating procedures (SOP). Have each staff member document simple guidelines for standard tasks. Keep them up to date and review on an annual basis. Have alternate people or departments test the SOP and perform the tasks periodically to account for human error.
Cross training. Identify staff members who can cover one another’s jobs in case of emergencies and provide proper training; SOPs will assist with cross training.