If the tenant disagrees with the landlord about the terms of the lease and no agreement can be reached after a dialogue, the tenant can appeal to the Rent Tribunal in the municipality where the lease is located. The municipality’s website will state how to lodge a complaint. A small fee must be paid when lodging the complaint.
Be aware that The Rent Tribunal cannot rule on all types of disputes between a tenant and a landlord. Certain types of disputes – for example, about termination of a lease or a tenant’s claim for damages – must instead be brought before the courts.