A common question we often hear from our customers is whether the VoIP network stays up when the power is down. The quick answer to this is no, however if this is concern, there are some options to keep your calling up and running. The first option is a backup power source (UPS) connected to the required network elements. When the power goes out, the UPS jumps into action, keeping you up and running. A second option would be to utilize our softphone option. We offer softphone service for cell phones / tablets and computers. A softphone on a mobile device would use its own network and power source, keeping your business communication up and running when the power isn't.