If you are unsatisfied with your purchase for any reason, The Beach People is happy to accept returns within 14 days of receipt and exchanges within 30 days. Please note that items must be unwashed and unused, and in their original condition to qualify for return or exchange.The Beach People does not offer returns or exchanges on sale items. NEXT STEPS: If you would like to return your order, please email hellousa@thebeachpeople.com.au with your name, order number, the item(s) you wish to send back along with a brief reason for the return. Once your return is authorized by our Customer Care Team, it may be shipped to The Beach People Warehouse address provided.Return shipping to The Beach People Warehouse will be at the cost of the purchaser. As The Beach People is not liable for the loss of an item being returned we recommend that you return it using registered mail and keep track of the tracking number.Upon request, a return label may be provided and a $10 handling fee will be deducted from the returned product value.Please note: Upon arrival, returns may take 1-3 business days to be processed by The Beach People Warehouse Team.Click here for more information regarding returns and exchanges.