CondicReturn Conditions iones de devolución
If for any reason you are not satisfied with your order, you have a period of 14 business days from the date of product delivery to return it.
If you want to make a return, the product must be in perfect condition and with its original packaging intact (returns that do not meet this requirement will not be accepted), as well as all product documentation in the case of new items.
In these cases, the costs of all shipping and return fees will be at your expense.
If you meet these requirements, please contact us by sending an email to info@moviscooters.com to authorize the return. Without this authorization, the product will not be accepted and will be returned to its origin.
Once we receive the merchandise in our warehouses and verify that all the specified conditions are met, MoviScooters will accept the return of the product.
To exchange a product, you need to send us an email to info@moviscooters.com indicating which item you want to exchange and the reason for the exchange. Shipping costs will be at your expense.
If you have received a new defective product or one with damaged packaging, you must contact us within the first 24 hours to notify us. The product to be returned must always be in its original packaging and with all its documentation.