We highly recommend that you contact your instructor as soon as possible if you know that you will be running late.
A no-show will be considered to occur if you do not join your coaching session within 15 minutes of the start time without informing your instructor that you will be late. Your instructor will make at least one attempt to contact you via email or phone during the first 15 minutes. After 15 minutes, the session will be considered to be over and the instructor will not be obligated to wait further. No refund will be available.
For more details, please see our terms and conditions.