No. We do not charge any call-out fee. We offer a stress-free and hassle-free rubbish removal service. When you call us, we will provide you with an estimate quotation based on the referenced items. If you’re happy with the quotation we’ll then travel to your location to assess your junk and provide you with a formal quote. Typically, the quote provided over the phone will not deviate too much from the formal quotation given at your location. In some cases, where there is a lot more junk to be collected and we were not given prior notice, we will naturally provide you with a revised quote.  To ensure you are given an accurate quote, please provide as much detail as possible and attach images where necessary.