Transfer the next day’s pack of food from the freezer to the fridge to thaw overnight. You can then choose to serve it chilled or warm up the food (releases more aroma) before feeding. To serve warm, you can either place the pack in a bowl of hot water (not boiling) before serving or pour hot water (not boiling) directly to the bowl of food. If you have forgotten to thaw the food, you may also place the frozen pack in a bowl of hot water (not boiling) for 20 minutes before serving.