After a booking it is unfortunately not possible to cancel the reservation any more without a cancellation insurance. However, up to 7 days prior to the booking you can still request a date change. To change the date of the booking please send an email to info@amazevr.nl with the details of the booking and the new time-slot. Please check first online if the chosen date is still available.
It is possible to purchase a cancellation insurance for 4,5 EUR as an extra service when booking a room. With a cancellation insurance it is possible to cancel a booking free of charge up to 48 hours before the game date.
For a cancellation and refund request you will need to fill in our online contact form with the following details:
First- and Lastname
Email
Booking Reference
Bank Details
In case there is a cancellation insurance with the booking, we will complete the refund within 21 working days on the account number indicated on the contact form.