When you place an order at Rakuten, you will be sent an email of confirmation of the order which also includes all the Rakuten tracking details for that particular order. The email also includes the courier service’s name through which Rakuten order is shipped. Now, this email will be sent to your email address with which you registered for your Rakuten account or the one which you used for your guest checkout process.
Rakuten does not ship any of your packages and all the shipments are initiated by the shops, merchants, and sellers from which you buy at Rakuten website. Now Rakuten will only tell you the delivery status of your order; whether it is shipped or not; if shipped, whether it has been delivered or not. And all this tracking information is provided to Rakuten by the seller.
These orders are shipped via different courier services; Rakuten package tracking is an easy process, indeed you can track your Rakuten order by going to the courier service’s website, or you can simply visit www.ship24.com and enter the Rakuten tracking number provided in order details received via email. This will show you all the Rakuten shipping details for your package that is on your way.