There's no doubt that asynchronous communication has emerged as even more important with remote work. There are several benefits: it offers more flexibility to both parties for a response, the communication is saved by default--such as in writing, by video, or voice. Async communication is also more honest. This is something we learned over the years building Friday - teams will give more honest feedback asynchronously than in-person. Many people don't like to be put on the spot, especially with feedback. If you're a manager and you aren't collecting feedback in an async manner, you're missing out on a lot more data and insights especially with a remote team.