In most instances, yes, we are able to set a stone you may already have, such as a family heirloom diamond. On occasion, however, stones may not be in a suitable condition to reset. Our gemmologists will need to check the suitability of the stone before we can commit to resetting it.
We also discourage you from buying diamonds from potentially untrustworthy sources. We have experienced a number of instances where clients have asked us to set a diamond purchased elsewhere, which fails to meet the grading it has been assigned. In such cases, the client has often paid over the odds for a diamond that doesn’t live up to its grade on paper.
We charge a handling, insurance & setting fee to set diamonds and gemstones purchased from elsewhere. This depends on the size, quality and value of the stone, and starts from £500.
If you’d like to learn more or check the suitability of resetting the stone you have, get in touch with our Customer Care team, who will be happy to help.
Contact us here.