Warranty Shipping Cost
In the event of a warranty claim, if the issue arises within 30 days of receiving the product, RGB Halo Kits will cover the shipping cost for that warranty order. However, if the item is outside of the 30-day period from receipt, the customer will be responsible for a small shipping cost. This shipping cost will be $10 for small to medium products, and can be up to $50 for larger full assembly products such as headlights or tail lights.
Expedited Warranty Claims
Our warranty shipping cost policy allows us to expedite warranty claims in most cases without requiring customers to send back faulty items. This makes the process faster and more convenient for our customers, reducing downtime and ensuring a positive customer experience.
(this policy excludes prebuilt headlights, taillights, or other custom built products. For those products please see policy above)