Log in to My Page as soon as possible and remove the vehicle from the agreement under “Vehicle” – “Change” – “Remove”. The tag and the vehicle’s registration number will then be inactive. You can also contact our customer support centre but remember that inquiries by email or contact form may take some time to reply.
In the event of a stolen tag and a claim for reimbursement, the matter must be reported to the police. Send a message to our customer support centre with a copy of the police report.
NB: The inactive tag will no longer work in any additional agreement with AutoPASS for ferry and/or Bastø Fosen.