We do not charge anything up front. We take your first month’s storage subscription fee after your collection has been completed and your items are safely in storage.
2. You can expect each month’s payment to come out on the same date as your
3. If you have booked any additional services, such as a crate delivery, these are all charged at the time of booking.
4. You will see that the amount of your predicted first month storage subscription fee has been reserved from your card that you put on file with us.
5. We do this 48 hours in advance of your collection to ensure that we are able to charge the amount in full once your items have been safely stored in our facility. Should you cancel in the required time, this amount will be released – this is not a refund as it has not been charged.
6. If you have booked any additional services, such as a crate delivery, these are all charged at the time of booking.
7. For any bookings requiring 2 teams/more than 8 man-hours of work, will have a higher pre-authorisation fee applied. This will be discussed and agreed with you by one of our storage consultants