The rejection of online e-Way Bill generation with such reason happens in the following scenarios –
You have recorded a sales invoice for the export of goods with taxable Stock Items, but the transaction is with LUT/Bond.
The transaction is recorded for RCM purchases and sales with taxable items.
The transaction is recorded for purchase or sales of taxable items with LUT outside or inside SEZ.
In all the scenarios mentioned above, even though the Stock Items are taxable, the
transaction is without the payment of tax.
Your transaction has the correct values, but the e-Way Bill system rejects the Invoice for e-Way Bill generation.
We have reported this issue to the GST Help Desk and awaiting a response from them. We will let you know once we get a response from the GST Help Desk.
Until the issue is resolved from the e-Way Bill system, we request you to generate the e-Way Bills for such invoices in offline mode. Click here to know how to generate an e-Way Bill in offline mode. Click Offline e-Way Bill on the right-hand side (the On this page menu) to learn how to generate e-Way Bill in offline mode using TallyPrime Release 2.0.