We invest significant time and resources to ensure our parcels are securely packaged and reach you safely and undamaged.
If your item requires a box, it will be shipped in a discreet, plain, sturdy, double-walled cardboard box of appropriate size, with unbranded packaging tape and ample internal protection to prevent damage during transit. While accidents are rare, they can occasionally happen.
Smaller, sturdy, and lightweight items will be sent in plain, unbranded padded envelopes.
All pallet orders are professionally strapped, wrapped, and equipped with corner protectors.
We also strive to minimize excessive packaging to help protect the environment.
Scroll down to see a section on our Shipping & Returns info, with links out to our policies