Yes, you can choose to cancel your individual health insurance at any time but depending on when you choose to cancel, you may need to pay for part of the policy. When you take out a policy with us, you will have a ‘cooling-off’ period (which is 14 days) to decide whether you wish to continue with your policy. If you decide to cancel within this period, we’ll refund you the premium paid, providing no claims were made.
If you decide to cancel your individual health insurance policy after the cooling-off period, you’ll need to send us a written request to cancel the policy and, if no claims have been made, we may refund any premium which was paid for the remainder of the insurance period. If, on the other hand, claims had been made, we can cancel the policy but you will still be required to pay the remainder of the annual premium for that period of insurance.