International Shipping is usually via USPS International First Class Mail (where available), which transfers the shipment to local postal delivery after it clears customs. Delivery times may vary from less than 1 week up to 6-8 weeks, depending on the destination and your local customs processing times.Please do not contact us about speeding up your order through customs, as we have no control over local customs delays. Herbs Direct may be unable to ship to some international destinations due to local customs regulations. Please note that you, the customer, are responsible for all shipping charges, taxes, duties or other customs fees assessed in the country of delivery. You are also responsible for ensuring that the items you ordered can be imported legally into your country. Check with your local customs regulations prior to ordering. If your order is refused by local customs and returned intact to Herbs Direct, we will refund your original order amount (less any shipping fees and a 15% restocking fee).When an order shipped internationally reaches the destination country, the package may be subject to customs clearance procedures which can cause delays beyond original delivery estimates (sometimes up to 30-60 days). We have absolutely no control over customs delivery delays and are unable to locate the packages until they are either delivered to the destination or returned to our warehouse.International shipments sent via US Postal Service International mail must be handed off to the local country's postal service or other delivery service upon entering the country. Even though the US Postal Service provides a tracking number, this tracking number is usually not utilized by local country delivery services. Some local country carriers will deliver a package to your local post office for final delivery while others will deliver directly to the shipping address. Please check with your local post office for more information. Please see our Shipping Page for more information or Contact Us for any questions or shipping issues.