You can get information about your account, including transcripts, from the IRS individual accounts management hotline at (800) 829-1040. Business accounts should call (800) 829-4933. If your return delinquency is assigned to an SFR unit, you can call (866) 681-4271. You should call early on these hotlines (8:00 a.m.) to avoid long wait times and IRS disconnects. In urgent situations, you should consider engaging and authorizing a qualified tax professional who has a special hotline to expedite answers and account information for taxpayers.