We have a heated drive-thru inside claims area at KB Body Shop. You are not required to take your vehicle to any drive-in claims facility. It is your right as the vehicle owner to obtain an estimate from the shop of your choice. You're required to notify your insurance company of the vehicle’s location so that it may be examined by the claims adjuster. However, if you have already gone to a drive-in claims facility, make sure you take a copy of the insurance adjuster’s estimate with you when obtaining repair shop estimates and choosing a facility to repair your vehicle.