We offer a 100% money back guarantee for 30 day return on all items after you place your order and 30 day merchandise credit. Buyer is responsible for paying the return shipping costs unless Herbal Goodness made an inadvertent error in order fulfillment.We will provide full refund of the item minus shipping fees.We will process your return in 5 business days after we receive your package.We will replace any item which arrives damaged as long as it is returned unopened. Please email us in this case.