If you would like to change your order (delivery info, products or information) after your purchase payment, please contact us as soon as possible by phone at the number + 351 222441720, or by email at  info@lyskin.com. We will do our best to assure your request.Important: During the confinement period, give priority to contact via email over the phone call. Our customer support teams are working from home, so they won’t be able to answer.If you wish to change the delivery information but your purchase has already been submitted, it will be important to know that this option is only available for some delivery methods and that may have costs associated. In this case, please contact us by email so that we can help, as soon as possible.Occasionally, orders or parts of some orders may be changed by our system or even be canceled, due to some reasons, such as:The requested product is not available or is damaged;Delivery Address provided  incomplete or incorrect;The order was registered in duplicate;The payment of the purchase was only validated after the end of a campaign, promotion, or offer.In these cases, you will receive an email that will explain the status of your purchase, with a regularization suggestion. None of these missing or canceled products,  in these particular situations, will be charged.