If you wish to return any product, you must contact the company at support@truvani.com. To file a refund request or replacements, you would have to send an email with your name, order confirmation, and the reason for the refund within 30 days after receiving your order. The company has the sole right to issue a refund. If your refund request is accepted, a credit will automatically be applied to your credit card or the original payment method within 7 days.