Make sure your freebeat application is installed with the latest version.
2. Place both headphones in their charging case, and make sure both headphones are charging.
3. Remove your headphones and place them in/on your ears.
4. If your headphones are connected to the bike, check to make sure they're selected as your audio device. If your headphones appear in the list of devices but don't connect, go to the next step.
5. Return both headphones to their case, close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the charging case for up to 10 seconds. The status light should flash white, which means your headphones are ready to connect.
6. With your headphones inside the case and the lid open, hold the case next to your freebeat bike.
7. Refresh the bluetooth list on the bike.
8. Choose your headphones from the list of available bluetooth devices.
9. Test your headphones. If you still can't connect, repeat this process or contact customer service.