Both are areas where you can pick up your tickets on the night of a concert. Will Call holds tickets that have been reserved and paid for prior to the concert. A ticket voucher is considered payment, and as long as we have the number on the voucher there is no need to turn it in. Box Office is the only place where monetary ticket transactions take place on the night of a concert. Go to Box Office if you have not contacted us prior to the concert or if you have reserved your tickets but still need to pay for them. The outer doors to Civic Hall will be labeled  to let you know which door to enter for either Box Office or Will Call.