All items are Final sale! JVC BEAUTY do not expect refunds or exchanges at this time, if the product is defective or damaged. We give you 24 HOURS to report the problem to us VIA email with proof of damaged or defective items; in this case you will have 10 days to send it back to us for a STORE CREDIT. You must ship it back at your own expense, once we have received the product we will issue amount of your original purchase on a gift card. Please Include all: a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving store credit.