Significant distinctions exist between Predictive and Power modes of outbound dialing that you need to grasp. The goal of a predictive dialing system is to simultaneously dial the next number on the list when a conversation is expected to conclude. On the other hand, a power dialer connects agents with one consumer at a time, until they are ready for the next call. Now, the preview dialer grants the agent the opportunity to select corresponding numbers from the list. After evaluation and consideration, the agent makes a decision about the call or its absence. Besides, it provides you with information about every consumer. For instance, account details, name, address, credit card, purchase activity, etc. are all available information.