You will receive an email notification when your account credit is available in your tickets.worldsbk.com account. To view your credit, simply log into your account by clicking on My Account, and then click on “My Account Balance”. If you want to use your credit, just visit the event of your choice in the same currency* and select the product you wish to purchase, then select account balance as payment method.
*You may only use your account credit with events that are in the same currency as the one you originally purchased.