There are many benefits of cloud calling, one of the top reasons being lower cost and less maintenance for your team. Since the phone lines and call center software are hosted in the cloud by your third-party vendor, you do not have to worry about the maintenance and upkeep of running your own servers. Cloud calling is easy to set up and use since the software is equipped to handle massive amounts of data, which is all housed with the vendor. Other benefits of cloud calling include: Cloud calling is more efficient than on-premises set up Easy to scale when you need to add new lines or agents Reduced need for office and server space Automatic call routing can help manage employee workload Security Equipped for remote and hybrid work teams