Envato Elements does not provide direct item support. All items on Envato Elements are created by independent designers. Due to this and the nature of our unlimited subscription, we cannot provide direct technical support or advice on the use of items. We encourage you to check the zip file you downloaded for any support documentation or resources which the author may have included! You can also always reach out to our Envato community of creatives who come together to share ideas and help each other succeed: https://community.envato.com/