As an artist-run business, we do everything ourselves, except for customer service (which our friend Eric handles for us!). Every little bit of running this business falls into our two pairs of hands, which are also full with family and life demands.
Because we have to balance our time between designing new products, photographing and listing them, maintaining our website, marketing and promotion, content creation, and filling orders - and we also need to sleep - we allow for a 1-3 week production time.
Occasionally we run across someone who believes our every waking hour should be devoted to filling orders, and to those folks, I invite you to touch grass and learn about Stress Induced Cognitive Decline.