The case cannot be reviewed by an expert until we have received all the necessary records. Regrettably, after the review process has begun, we cannot add more records or test results to a case, so the expert will not be able to review them. If new information does become available while your child’s case is underway, you are welcome to open and pay for a new case, and we can request the same expert who reviewed the first case. Please be aware that we can’t guarantee the same expert will be available.