In the event that you receive a damaged or incorrect order, we kindly request you to promptly notify our product delivery team. Additionally, we ask that you send an email to our customer support team at assist@eterior.in, including detailed pictures of the wrong or damaged product you received. Our dedicated customer support team will assess the situation and work towards a resolution. For damaged products, we will arrange for a repair service. In the event that a repair is not feasible, we will replace the damaged part at our expense. Rest assured that we take customer satisfaction seriously, and we will make every effort to resolve the issue and ensure your complete satisfaction with our products.