Regarding the procedure to challenge a game outcome or a transaction on BC.Game, it’s of paramount importance to relay your concerns to their customer support team without delay, enabling a thorough investigation. Your communication should contain a detailed recount of the dispute, pinpointing the exact timing of the occurrence, any transaction identifiers that might be applicable, and, where feasible, supporting screenshots. Engaging with the support team can be achieved via live chat for immediate dialogue or through an elaborated email. The support personnel will then proceed to scrutinize your dispute by consulting game logs and other relevant data, with a commitment to adjudicating the matter equitably.