Three possible scenarios.
The sheet music you purchased is in the library located in the upper right corner. Please double check your account.
You are currently signed into a wrong account. You may have successfully purchased, but looking at a different account now. MAKE SURE to check if the account you signed in to have successfully purchased and the account that you are viewing now is the same account. If you still cannot find the correct account and your purchased product, Please contact us via email with the order number in 14 digits format that you received from MyMusicSheet. Ex) 1234567-8910111.
https://www.mymusicsheet.com/support/contact
Payment is pending. You may have been charged, but we have never received the payment due to no payment Information detection. Please contact us via email (link below) with the proof of payment received from your bank or card issuance company, and the order number in 14 digits format that you received from MyMusicSheet. Ex) 1234567-8910111
https://www.mymusicsheet.com/support/contact
MyMusicSheet has a user policy that the purchased product that has been over 1 year after the date of purchase goes to expire. Make sure to check the date of your purchase.