Minor infractions These infractions under the SAMHA Code of Conduct are less serious than Major Infractions. These infractions and/or complaints will in most cases be dealt with by the Division Director, Head Coach and Parent Liaison, after which they may be appealed to the SAMHA Discipline Committee. These infractions may also warrant immediate corrective action. Examples of situations involving Minor Infractions could include: a) a single incident of disrespectful, offensive, abusive, racist or sexist comments or behaviour directed towards others, including but not limited to peers, opponents, players, parents, coaches, officials, managers, trainers, administrators, spectators and sponsors; b) unsportsmanlike conduct such as angry outbursts or arguing; c) non-compliance with the rules and regulations under which SAMHA events are carried out; e) any complaint or infraction considered minor in nature. REPORT FORM  Reporting Process When an issue occurs, and a party has a resulting complaint to make or an issue to be resolved, they are asked to wait 24 hours, then put the issue in writing and submit it to SAMHA. The goal is to bring about change in negative attitudes and behaviours; all issues will be dealt with in the spirit of shared mutual respect. Complaints will be handled in a timely, sensitive, responsible and confidential manner. There will be no tolerance of reprisals against any party to a complaint. The names of the parties and the circumstances of the complaint will be kept confidential to the public or unrelated parties, except where disclosure is necessary for the purpose of investigation or taking disciplinary measures. SAMHA will accept anonymous complaints. this may limit the scope of the investigation  Minor incidents may be dealt with informally, taking a constructive, collaborative approach with all parties involved. SAMHA utilizes the standards outlined in Hockey Alberta’s Guide to Conduct Management. The standards are based on the principles of independent investigation and due process.