If a delivery is attempted by one of our delivery partners, but you miss the delivery here is what to do:
- Royal Mail will leave a card with the explaining how to organise redelivery or collection from a post office.
- My Hermes will attempt to deliver 3 times. If all 3 deliveries are unsuccessful the items will be returned to us and a refund processed.
- International Deliveries - Please contact your local delivery partner for further details.