As a GIO customer, you can update your address and various other personal details conveniently online at any time by logging into GIO Online Services.
To do so, simply log in, select the policy you want to make the changes for, then navigate to the ‘Update my policy’ tab. Here you’ll find a range of things you can make changes to, including the address where you park your car, contact details, how often you use your car, and more.
If your policy is due for renewal, the process is a little different. After you log into GIO Online Services Account, select your policy up for renewal and then choose the ‘Renew Policy’ option. You’ll see an option to update your ‘Parking address’ under the ‘Your Policy details’ heading. The updates will only be effective from your renewal date. If you want your details to be updated immediately, please chat to us or call us on 13 10 10.
View a video explanation of how to update your details online.