If you have not performed any actions in your Internet Bank or mobile banking app that require a PIN1 or PIN2 for confirmation, but you have received a notification on your device asking you to enter your PIN1 or PIN2, do not enter the requested PINs under any circumstances. Cancel the request and immediately inform the bank of the attempted access to your Internet Bank or mobile banking app using the contact details provided. If you are using an iOS device, we recommend that you click on the appropriate button in the Smart-ID app, which will notify the service provider SK-Solution of the unauthorised request.