If you suspect you’ve fallen for a smishing scam, it’s important to contact your bank as soon as possible. Every bank should take this kind of fraud very seriously. For N26 customers, that means calling our N26 Customer Support team as soon as possible. They’ll take action straightaway. If you do fall victim to smishing, it might be wise to freeze your cards until the issue is sorted. With the N26 app, you can easily block your card at any time if you’re worried about suspicious activity. Then, you can easily unblock it later if necessary.