It is estimated that 5.9 million U.S. households are unbanked, with nearly 19 million being considered underbanked. Whether due to a lack of credit, primary job as a gig worker or simply having a preference for cash, these unbanked and underbanked consumers need simple, convenient ways to pay their bills.
As such, billers should offer multiple cash bill pay options as part of their comprehensive billing and payment strategy. This payment inclusivity ensures cash-preferred customers can easily pay their bills.
Paymentus enables inclusive billing and payment experiences by offering multiple options for consumers to pay in cash in person. Cash bill payments are available at participating national grocery stores and drug store retailers such as CVS, Walgreens and Walmart. Customers can also take advantage of paying in person at their biller's designated sites where point-of-sale (POS) devices and kiosks can be offered through the Paymentus solution.