The due date of your monthly bill is the 16th of every month (or the following business day when the 16th falls on a weekend or a holiday).  If you are signed up for Automatic Payments, your balance due will also be deducted from your account on this date. If you have trouble paying your bill, or if you have concerns about paying by the due date, please contact us at 1-800-452-2288 so we can help you avoid late fees and disconnection of your service.