Due to the nature of our products, we do not provide refunds in the event that you change your mind after they have been shipped.
Please be aware that if you decide to cancel an order or partially refund an item that has been paid with Afterpay, a fee of 6% will be deducted from your final amount due to Afterpay's Merchant Fees.
Refunds are only given for faulty goods within 14 days after delivery.
Our policy lasts 14 days. If 14 days have gone by since receiving your purchase, unfortunately we can’t offer you a refund or exchange on damaged goods.
Refunds, returns or exchanges are not accepted for any product that has been opened and used.
We take the utmost care to ensure that your items are not damaged in transit but if in an unforeseeable circumstance your package is damaged, please email us and include photos/videos of the damage as soon as you receive your package.
We will assess your claim and if approved, we will either issue a full refund or give you a replacement (if the product is in stock).