It’s not a one size fits all, as it depends on what you are trying to achieve from your fit-out. For example, some businesses may want to bring people back to the office while others are improving mental wellbeing, or company culture. Progressive companies are expanding the ways in which they track organisational health, looking at data points including NPS scores, project turnaround times, sick days and advocacy across social platforms.These are hard metrics but soft metrics will be equally, if not more illuminating. Regular agenda-free one-to-ones, exit interviews, off the record chats and open discussion forums will provide insight into what’s going on under the surface of your organisation – and how much further you may have to go. These factors collectively determine the return on investment of your fit-out.