This commercial guarantee does not cover damage arising from shocks, improper use, failure to follow the instructions for use and maintenance, or as a result of an unauthorised modification or repair. It also does not include normal product wear and tear, nor the following cases:
Overheating, prolonged exposure to the heat from a flame or when empty
Stains, discoloration or scratches on the inside or outside - any accident caused by washing with steel wool, cooking with metal/sharp utensils such as metal spatula or knife, dropping of pan or lid, etc,...
Professional use or in the workplace - products knocked or dropped
Damage from thermal shocks
Details of the non-stick cookware guarantee : The non-stick coating is also guaranteed for 1 year against blistering and peeling. This guarantee does not cover sticking or damage caused by incorrect use nor in the cases as listed above.
*1 Year Warranty not applicable for Accessories