For basic troubleshooting and programming matters please reach out to your device manufacturer's customer support.
- You can find more information relating to manufacturers in the "Manufacturer's Resources & Links" tab.
If you believe your issue is related to your units HVAC system i.e.: motor, valves, fan coil, etc. you should contact your building's engineer for assistance.
If these steps have not resolved your issue or you believe the matter is directly related to the installation please reach out to us.