A genuine apology is unconditional, and typically includes the following key elements: 1. True Remorse: The person apologizing conveys sincere regret for their actions, that they understand and feel sorry for the hurt or harm caused. 2. Acknowledgment: It identifies the specific wrongdoing, and asks for clarification on what other actions or words caused harm. 3. Taking Responsibility: They accept full responsibility for their actions, without making excuses or shifting blame to others or external circumstances. 4. Commitment to Change: There is a clear promise or assurance to not repeat the behavior, and a willingness to learn and grow from the experience. 5. Request for Forgiveness: A genuine apology seeks forgiveness. Though it indicates a desire to repair the relationship, it doesn't mean forcing the offended person's decision to forgive or continue the relationship. 6. Offer to Make Amends: The apology-seeker asks what steps they can take to rectify the harm done or improve the situation, showing their intent to fix things or pay back.