You should contact the bus company's insurance carrier.  The bus company should provide this information. When you complete your medical treatment and are released by the doctor, obtain your medical bills, medical reports, and documentation of any wage loss.  The medical reports will document the nature and extent of your injury and will be used to determine the amount of compensation you receive for pain and suffering.  Compensation for pain and suffering is an amount in addition to the medical bills.  Compensation for the medical bills and wage loss is straight reimbursement.  The claim you file with the bus company's insurance carrier should include the medical bills, medical reports, and documentation of any wage loss.  If you are dissatisfied with settlement offers from the bus company, you can file a lawsuit for negligence against the bus company.  Unless the case is settled, you will need to file your lawsuit prior to the expiration of the applicable statute of limitations or you will lose your rights forever in the matter.