Bottega Veneta offers you the possibility to pick up for free in a store the items you ordered online. During the checkout process select "Pick up in Store" and choose which store you would like to have your order delivered to. You will receive an email as soon as your order is ready to be picked up at the store.
In order to pick up your order, you will need to bring with you:
- A valid ID
- The email confirming that your order is ready for pick up (printed or on a mobile device)
If someone is collecting an order on your behalf, they must bring:
- A copy of your valid ID
- A valid ID of the person collecting
- The email confirming that your order is ready for pick up (printed or on a mobile device)
- a letter of authorisation.
If the item is not picked up within 15 days of delivery to the store, the order will be returned and we will issue a refund.