If you request a proof, you will receive your proof within 1-2 business days. Check your proof carefully for any spelling errors. If you do not approve the proof we will not process your order, so please be sure to check your account for speedy production. If there is no proof requested but we have questions, the items will automatically be shipped after 3 business days if no written confirmation is given via email (we will chose the best available option). Please note that colors may vary between computer monitors and also when printed on paper. Exact color matches are not guaranteed. Two complimentary proofs will be provided before additional fees may apply.