If you miss the final delivery, there are a still a number of ways you can collect your post: Bring your ‘Sorry we missed you’ notice (also called a Docket In Box or DIB notice) and personal ID, such as a driving licence, to your local Delivery Service Unit Nominate someone to collect the post on your behalf. This person should bring a ‘Sorry we missed you’ notice signed by you, as well their own ID Arrange redelivery of the item online  to the same or an alternative address. Redeliveries can take up to 5 working days If you believe your post should have been delivered, but you haven’t received a ‘Sorry we missed you’ notice, it is probably still on its way to you.
we will arrange for your item to be delivered.