In the unfortunate and rare event that your order does not get delivered, or if your order is damaged on arrival, we will replace or refund your order. Guaranteed.
If your order has not been delivered, please contact us at support@barstoolcentre.com.au within 30 working days of dispatch and we will arrange your refund or replacement if the courier will not cover you.
If your order has been delivered, but is damaged on arrival then please send photo proof and a description of the damage to support@barstoolcentre.com.au ASAP.
If you claim a refund for an item damaged on arrival, please keep the original boxes as we may need to have the item sent back to us for inspection.
For everything else, we offer a 12 month warranty on all furniture for added peace of mind.