If you’re not completely satisfied with your Bermies gear, you can return or exchange it within 30 days of receiving your order. Here’s how:
Start Your Return/Exchange:
Visit our Returns and exchanges Portal and enter your order number and email address.
Select the items you want to return or exchange, and upload a photo of the product for approval.
Prepare & Ship:
Ensure items are unworn, unwashed, and in their original condition with tags attached.
After approval, you’ll receive a prepaid shipping label via email. Attach it to your package and drop it off at the nearest shipping location. Once you've received the label, you have 28 days to ship it; otherwise, it will expire.
Receive Your Refund/Exchange:
Refunds will be processed within 7-10 business days, and exchanges will be shipped within 3-5 business days after we receive your return.
For further assistance, contact us at info@bermies.com.