Non Bespoke: Yes, of course, provided the item is within 21 days of receipt of your order and is in ‘as new’ condition, you can return it to us for a full refund. The monies can be credited to the same card that initial payment was taken from or we can do a bank transfer.Sale Items: During the busy Christmas period – 15th Nov – 31st Dec we can only offer credit notes or exchanges on any item purchased from our sale stock during this time.