We ship with both PostNL and DHL, based on your location. We choose for the carrier with the least impact on the enviroment, we alway aim for climate neutral way of shipping. When you place an order with us, you will receive a track & trace code from the carier in your email. With this track & trace code you can track your package. When you are not at home, the carrier will leave a yellow card on your doormat, plus an email in your inbox. This way you can quickly make a new delivery appointment. Let us know via the carrier app where the package should be delivered: at a pick up point, a safe place around your house, your neighbors or at home again. You can make changes on the same day. Shipments to Belgium are done by PostNL.