Managing and responding to reviews and reputation should be an integral part of your online business strategy, no matter your industry. Bad reviews can taint your reputation, so taking the time to encourage positive reviews and respond to negative comments is important.
People can post reviews on many online platforms, including Google, Facebook, Trustpilot, Site Jabber, Feeby, Yelp, and even your website. Reviews can make or break your company because many people search for online reviews before making purchases.
Understanding how to manage and respond to both positive and negative reviews is crucial for the success of your business. Therefore, it is critical to hire a professional SEO service for this task.