The post-implementation phase is crucial for the successful adoption of a business intelligence application.
First, it is important to ensure that all users are trained on how to use the application. This includes both the technical aspects of the application and how to interpret the data that is provided by the application. Second, an adopter should establish clear goals and KPIs for the application. This will help ensure that the application is being used to its full potential and that it is providing the most value to the business. Finally, regular maintenance and support activities help ensure low incident occurrence, proactive issue resolution, and reduced total cost of ownership.
Our experienced BI technology experts help organizations maintain BI applications and elevate existing BI solutions including analytics, reporting, ETL, and others. We are well-versed in a wide range of business intelligence platforms and databases to provide individual maintenance cadence for unique needs.