To access Match live chat, go to the Help Center page in your web browser or the mobile app. Then, click Help at the bottom of the screen and the Submit a request button to access this screen. Once you've entered all your information, click Send.
You can also reach out to Match on their social media pages, like Facebook or Twitter, to get a response. If you post a public message to Match on their Twitter or Facebook pages, you may get a response quicker than via Match customer service chat.