Salesforce Admins are proficient in working with different Salesforce products and their functions and features that are available for use for end-users. Companies employ them for administering their Salesforce systems, training their staff about different Salesforce products, managing their sales databases, etc. But the responsibilities of a Salesforce Admin may vary from company to company. Moreover, by enrolling in the Salesforce Admin Certification, you will understand every role in a much better way. Here are some of the major responsibilities of a Salesforce Administrator: Optimize Salesforce systems/products Setup, upgrade, and configure Salesforce systems Manage users, workflows, and groups Import leads data, contact data, and other useful data into Salesforce systems Manage Sales Cloud Build custom reports/dashboards on Salesforce systems Perform database maintenance tasks