Yes, all insurance claims throughout the world are settled by ASP In our case, it is Europ Assistance.
In case of hospitalisation, the charges would be directly paid to the hospital, for that you would need to call our ASP on our Helpline number at +91 22 6787 2010 (it's the agency who will settle your claims abroad on our behalf ) and they will arrange for a cashless facility. If it is a case of emergency, the ASP would help you provide the cashless facility in the nearest hospital, or else they will inform you on the hospital where you can avail the treatment.