If you are missing one or more of your candles inside your order then they may have shipped your order in two shipments to get your candles to you faster. Please do not contact them about a missing candle in your order until it is outside the allotted shipping times of 1-2 days to ship and 3-5 business days to arrive after being shipped.
If it is after the stated latest day of arrival for your order please contact them and they will look into your order as soon as possible.