No – car owners are not obliged to take their vehicle to main dealers due to the renewal of the Block Exemption Regulation (BER). All servicing and repair work can be carried out by an independent garage with no warranty issues arising from this, as long as approved parts are used and the manufacturer’s service schedule is correctly followed (a requirement even if serviced at the main dealers). Any service at OTRA is carried out to these specifications and full documentation is provided to the customer and/ or uploaded online on the relevant systems.