If a user wishes to temporarily block/permanently discontinue their connection, they may fill up a form available at TETRASOFT 15 days before the line is to be blocked/discontinue. 2. If a user block his/her line, the duration must be at least 15 days or TETRASOFT will not give any adjustment. 3. User will be at able to active their line within 3 months by paying last billed amount in full.(No concession is possible)with current month’s bill in advance. 4. If the line stays blocked for 3 month, the line will be permanently disconnected and TETRASOFT will take back the cable.