JCPenney typically retains online orders for a specific duration to ensure efficient processing and customer satisfaction. The exact duration may vary based on factors such as the type of order and the item's availability. Generally, JCPenney keeps online orders for a reasonable period to accommodate returns, exchanges, or any necessary inquiries. If you have concerns or questions about a specific order, it's advisable to reach out to JCPenney's customer support for further clarification.