If you think you have a warranty issue as a result of a manufacturing defect, please contact us at info@bishopshreds.com. Photos and detailed descriptions in your warranty form or email go a long way in helping us process the request so please be as thorough as possible. If it is approved as a warranty issue, your equipment will be repaired, replaced, or an equivalent discount or credit will be offered.  If it does not qualify for a warranty claim, we will give you an estimate for the repair work required.  Replacements will be handled as quickly as possible, and will be dependent on inventory. Ship your warranty to: Attn: Warranties Bishop 210 Edwards Village Blvd - Unit C28 X 1143Edwards, CO 81632-1143 You pay for shipping the equipment to us and we will pay to send them back to you!  We want to be able to help get you back on the snow as soon as possible but please allow 5 weeks for repairs and processing.