We recommend rinsing rice under cool water before beginning to cook it. Rinsing makes a huge difference in results, especially in long-grain varieties, because it removes the surface starch that otherwise causes the rice to clump together or become gummy as it cooks. This short added step will be the difference between a good pot of rice and a great one!
TIP: Do not rinse rice under warm water. The warm water could begin to prematurely cook the rice and can lead to it being overcooked.