The only thing I, and really any vendor, can guarantee is when we will prepare a package for shipment and get it in the hands of a mail service. Once it leaves the sugarhouse, our software sends tracking information so that you can track the progress of your package. We typically get your order into the shipping service's hands within 1-2 business days. If it exceeds that time then we will reach out to you personally to explain the reason why. Read more about our store policies here.