If you purchased the subscription from our website, you can cancel a plan by turning off automatic renewal in settings via your Parent Dashboard. Click “Manage” next to each child and select “cancel.” This will remove auto-renewal. If you purchased the subscription through our iPad app, you need to cancel through the iPad general settings. Open up the settings for the iPad and scroll down until you see iTunes & App Store. Then, select the Apple ID that you used to sign up for the subscription. When you get the pop up, select View Apple ID. Scroll down until you see Subscriptions and click on Subscriptions. Find 188BETiosApp and select Cancel.