All refurbished remotes we offer have not needed to be repaired. All we do to refurbish them is: test them, clean them & repackage them. Refurbished remotes could include open boxed or loose remotes that we have acquired without their packaging, product returns, or simply new remotes with scuffs or scratches on them, to where they do not look new anymore. All our refurbished remotes have the same warranty period as our new remotes and are guaranteed to work like new. Refurbished remotes may show some signs of use, scratches or scuffs.