When you buy through SunVoyage - All of your products are covered by the original manufacturer's warranty. We are more than happy to help you get in touch with the manufacturer or if you are not sure what your warranty limitations are.  Warranty Policy- Check the manual or instructions that accompanied your product for up to date information. If needing to file a warranty claim, most manufacturers will require the following information:   1. Serial number of the item   2. Purchase date   3. Warning, Error or Panel Fault Message   4. Description of the problemIf you need more help, we are more than happy to help you contact the manufacturer.