The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to LISÉN and the terms "You" /"Your" / "Yourself" refer to the users.
This Privacy Policy is an electronic record in the form of an electronic contract created under the Information Technology Act of 2000, its laws, and the revised provisions relating to electronic documents/records in various legislation as amended by the Information Technology Act of 2000. There is no requirement for a physical, electronic, or digital signature on this Privacy Policy.
Between you and LISÉN, this Privacy Policy is a legally binding contract. By visiting this Website, you are accepting the practices described in this Privacy Policy. You further agree and consent to our collection, use, processing, disclosure, and transfer of your data according to the provisions of this Privacy Policy
The provisions of the Information Technology (reasonable security policies and procedures and sensitive personal data of information) regulations, 2011 under the Information Technology Act, 2000, require the publication of a Privacy Policy for the collection, use, storage, and transfer of sensitive personal data or information.
Information: We receive any information you enter on our website or give us in any other way, which is stored to clarify, personal information means and includes name, email, website user account login ID and password, mobile and landline phone numbers, gender, DOB, address, gift message and eye prescription, skin type etc. but specifically excludes any Credit Card, Debit Card or Net-Banking Details, all of which are stored and/or in cookies on your computer. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future commercial transactions, and communicating with you and utilizing/disclosing, without prejudice to any of your other rights, the same for any other, whether commercial or non-commercial purpose which LISÉN in its sole discretion considers necessary for its business purposes or otherwise. You can review, add or update certain information by writing to us at when you update information, we usually keep a copy of the prior version for our records.Retention of Information: We will retain your data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. The data discussed herein will generally remain in the records of LISÉN for longer periods, if, at any time, you feel that we should no longer be retaining your data, you must request in the manner provided herein that we erase the data that we hold. If you would like to exercise your right to request deletion, please submit your request by emailing us at support@sw-pl.com with subject-line “Customer ID – Delete my personal data- Urgent Request”. Within fifteen (15) business days of receipt of your request in the manner prescribed, LISÉN shall delete all the data belonging to Customer id. You acknowledge that in case of such deletion, our Website may not continue to provide you those services which are/were being provided based upon data housed with us. Your re-use of website may again result in providing your data for our website to process as it was being accessed, retained, used or processed while you accessed it for the very first time.Communications: To help us make e-mails more useful and interesting, we may request to receive a confirmation when you open e-mail from your end if your computer supports such capabilities.Authorized Third Party Processing of Information Received by the Company: For the purpose of providing, you with our services, we may share your information with third parties such as affiliates of the company, service providers etc. When we disclose your personal data to such third parties, we take all precautionary measures as required under applicable law to restrict further disclosure. When we transfer your personal data to such third parties, we enterinto appropriate contractual arrangements to ensure that they maintain similar levels of data protection as we would. You may be notified when another business is involved along with us in processing Your commercial transactions, and we share, use or, disclose customer information related to the processing of those transactions with that business as needed to fulfil your order. Your personal data may be transferred, stored and processed only in India. By using our services, you consent to such storage and processing.Transfer of information: As we continue to develop our business, we might be acquired completely or merge with any other company. In such transactions, customer information generally is one of the transferred business assets. In such a case, we will ensure the protection of your information as per these policies and guidelines. You hereby specifically consent and grant permission to disclosing and transferring of information to such third parties.Protection Measures: We release accounts and other personal information when we believe release is appropriate to comply with law; to enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of Company, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and other similar matters. You hereby specifically consent and grant permission to disclose and transfer information to such third parties, as required.