After receiving the orders, we review the design and we contact the customer to let them know if there is any additional charge or any possible way to simplify the design.Once we agree on the design, we start painting and it takes from 4 to 9 working days to finish.For customisations on items other than KOKO ART - provided by the customers or different brands - we aim to finish in 6 to 15 working days from the day we receive the item, depending on the design and on the period of the year.