If you are not satisfied with your order, they offer returns and refunds up to 30 days after the purchase date. All returns are subject to a percentage-based restocking fee.
To start a return, please log into your account on their website. Under the orders tab, you will see an option to return items on the right-hand side of the screen. Click to proceed and follow the instructions on the screen. If you do not have an account, you may contact them at support@highflowfuel.com with your order number to start your return.
For exchanges, please contact support with your request.
Because of misuse or abuse of their policies, they reserve the right to refuse a return request for any reason. If your return is approved, they will email you with return instructions. Returns are generally processed within 2 business days. Please allow up to 10 business days for refund credits to be processed. Unfortunately, Quantum Fuel Systems is not responsible for repair costs, towing costs, or storage costs related to a failed part.