The RHA will contact you via www.AssistanceCheck.com and/or mail once the RHA has begun to interview for the qualification process within 2 months to 3 years. After your file has been approved by the eligibility department you will be contacted via www.AssistanceCheck.com and/or mail to come in for the voucher briefing at which you will receive a voucher. Keep your contact information up to date through www.AssistanceCheck.com.