Yes, if you’re seriously ill or injured in a remote location (including onboard a ship) and need urgent medical assistance, you should contact our Emergency Assistance Team. Our medical experts will liaise with the medical team onboard the ship and arrange an evacuation for you to the nearest or most suitable hospital for your treatment.
If you're within New Zealand, once you’re transported to a location where an ambulance can pick you up, your publicly funded healthcare or private health insurance can be used for any medical expenses that you incur.