The short answer is yes. We measure the reliability rate of the toners which stands above 99% and we monitor a no-call back policy three months post each service to ensure uptime and deliver peace of mind of our customers. We currently have over 3,000 printers under management. The average maintenance calls we experience on the HP M880z are three calls per printer per year. The life span of an M880z, and with it it’s reliability, is not measured in years but rather pages printed. The printer is designed to print 1.5 million to 2 million pages. Our remanufactured printers have typically printed less than 300,000 pages, which adds to their reliability. Even if you print 10,000 pages a month, you are well below its nominal capacity after 5 years.