All exchanges are to be done in-store to ensure better understanding of what the customer is looking for.
This also ensures a smooth transaction as there is no turnaround time for the item to be received & for quality-checks to be approved before an exchange can be done.
In the event that you are unable to exchange your items in-store, all costs of delivery & handling will be bourne by the customer.
All exchanges are one-off & final. An original receipt will have to be furnished for any exchanges to be considered.