Please contact your service technician to confirm the presence of oil or condensation in the double-bottom area. If water from condensation or rain/snow accumulation is present in the visual monitoring tube, water should be removed and the visual monitoring cap should be replaced and the tank can still be used.
If oil presence is confirmed in the monitoring tube, the service technician should proceed to a warranty claim request with his preferred wholesaler. The replacement of the tank under warranty needs to be authorised by Granby Industries before the tank is replaced. In no case should the service technician remove the tank without the prior authorisation of Granby Industries.