On the top right corner of the Dashboard queue, you can filter what queues to display: All queues All the queues, for the whole organization. My queuesAll the queues you are assigned to. Favorite queuesHere you can select the queues you want to monitor.To add a queue to this list, click on the star icon by the name of each queue. NoteFavorites are personal, meaning each agent can mark their own. They are saved on your computer, so if you switch to another device, you will need to mark them again.To remove a queue from your list, click on the star again. Archived queues: All queues that were archived. For more information, you can refer to Archiving Queues.