When you receive the furniture, it is important to check whether the packaging has holes or dents, as this could mean that the furniture may have been damaged during transport. In that case, you must either not accept to receive the furniture, or you must receive the furniture and take pictures of the damaged packaging. If it turns out that the furniture has been slightly damaged and is damaged, contact Njordec at customerservice@njordec.com. Here you tell us what the problems are, and you must attach pictures of the damaged packaging and the damaged furniture. Then you will get a refund or a new piece of furniture.