Our return policy allows for item(s) return and your choice of a full refund or replacement item(s).  However, we do have a couple simple requirements for processing a return.
1.  Firearms - It is solely the customers responsibility to thoroughly inspect the firearm(s) at the FFL prior to accepting the transfer.  If there is a noticeable defect of any kind to the firearm, or associated case/contents, please simply refuse the transfer and we will arrange to have the firearm returned to us, at our expense, and issue the customer a full refund or replacement firearm if available.  If the customer accepts the transfer from the FFL, we can then only refer the customer to the manufacturer for warranty consideration.
2.  Accessories - ALL accessories found to be defective immediately upon receipt, must be returned to Budsgunshop.com in KY for refund or replacement.  Please contact us and we will immediately arrange for a prepaid UPS label to be emailed to you for the return of the defective item at our expense.  Some accessories are shipped factory direct.  If you take it upon yourself to return items to the factory, it is very possible that we will not receive credit for those items and therefore will not be able to issue you credit/replacement.