We understand that there may be some areas where USPS is unable to deliver packages. In such cases, please feel free to contact us to provide an alternative address. If a package is returned to us due to insufficient address, please note that we will arrange for another delivery once we receive the returned package from the carrier. This process typically takes 7-60 days. Please note that we are unable to provide a refund until we receive the package since this is sent to our 3rd partner warehouse.