As you know, tickets are NON-REFUNDABLE, for any reason, as you agreed to in the extensive agreement when you purchased tickets. Just as with attending an event, concert, or theater experience, all sales are final. Additionally, we cannot cancel your reservation or reschedule for another night.  When you purchased your tickets, you checked off the required agreement and acknowledged that you had read and agreed to the non-refundable policy which states;  “All Tickets are Non-Refundable & Non-Transferable for any reason.  If you change or cancel your booking you will not get a refund or credit to use for a future date. This policy will apply regardless of COVID-19, subject to any local consumer laws. You must present a Current valid government issued ID, upon entrance, which matches the name/credit card you used to purchase the tickets.”