Please contact us soon as possible at help@theaustralianorganic.com.au
If your parcel is undeliverable due to an incomplete or incorrect address, it will be sent back to our warehouse. If you wish to have it re-shipped, there will be a re-shipping fee of $10 AUS. If you wish to be refunded, we will refund you the amount of your purchase minus $20 AUD for the shipping fee to and from your country. We are not held liable if you enter an incomplete or incorrect address.