There are a several reasons as to why a claim could be rejected: Incorrect information: For example, about how something got damaged or you were dishonest about key personal informationLack of due care: Leaving valuables on display in your car which are then stolen might mean you’re not covered, for exampleNot reading or understanding your policy: You may miss certain clauses that specify conditions under which you can or cannot claimUsing out-of-date or invalid documentation: For example, if your road tax or MOT documents are out of date or your driving licence isn’t valid