Healthcare providers transfer patient medical records through secure electronic systems or encrypted channels. These include Electronic Health Record (EHR) platforms, Health Information Exchanges (HIEs), EMR systems, and secure email.
Providers may also use established protocols like HL7 or FHIR for standardized data exchange. In some cases, fax machines with encryption may be employed. Strict adherence to privacy regulations like HIPAA ensures comprehensive patient data security. Access controls, authentication measures, and audit trails further safeguard the records. When necessary, physical records are hand-delivered or sent via certified mail with tracking.
Medical providers often link these different systems with the ERP or CRM; EHR or EMR integrations are a good example of this.