Gooseberry offers a STORE CREDIT for the valute of the item(s) within 21 days of receipt (excluding original shipping cost) Our return policy is valid for 21 days, unfortunately if 21 have passed since you've received your purchase we are unable to offer you a refund or exchange. Please note: during our sale, products discounted further than 20% cannot be exchanged or returned, unless the items are faulty, and the proof is provided by the customer. For sanitary reasons please try on lingerie / swimwear over your underwear, we do not accept exchanges that are worn or are soiled/stained. Important: to initiate a return, please visit our return center HERE. Once your return authorized, you'll receive a step-by-step instructions and return address via email.We understand that buying final sale items can be tricky, so please feel free to reach out HERE before placing your order with any questions about sizing, fit, or fabric so that we can ensure you love your purchase.