Issue The screen is flickering. Solution 1: Restart the device 1. Hold the power button until the screen displays “Shutting Down”. 2. Once off wait 5 seconds. 3. Tap the power button. If the issue is not resolved, perform a hard restart. Solution 2: Perform a hard restart 1. Disconnect the power cord from the back of the machine. 2. Wait ten seconds. 3. Plug the cord back in firmly. 4. Tap the power button. If you need further assistance, please contact your franking machine supplier.