If you want a replacement or refund:
Contact Far East Flora within 24 hours of receiving your flowers. You do not have to state the reason for the return.
Non-perishable items can be returned within 48 hours.
Within 14 days of the refund request, Far East Flora will return the money for your order.
For more information and the company’s email address/phone number, visit the Terms section on the Far East Flora website.