After clicking the Continue button in the setup screen nothing happensWe need to open a Facebook login pop-up window and sometimes the browser will not allow pop-up windows.If this happens you will get a subtle notification inside your browser that a pop-up has been prevented.To fix, change the browser settings to allow pop-up windows for your Dixa domain website.Even after authorising Facebook, the Dixa configuration seems stuck on the settings screenConfiguring the Facebook/Instagram connection must be done from the Dixa website, not from the Dixa desktop app - so please repeat the process from the website.When selecting Facebook pages, I don't see the page name, only page IDsUnfortunately there is nothing we can do as that information is within Facebook's control - for some reason on their page selector page they (for certain accounts) don't show the page name, but only the page ID.You can make sense of which page you need to select by looking at the ID there and matching it to what you see on the page's About page:I'm doing all the required settings but the Instagram account is not added after selecting the queueIf you have multiple Facebook pages, make sure to select the one connected to the Instagram account during installation, otherwise configuration will (silently fail).Instagram seems properly configured yet I am not receiving any messages in DixaThere could be a couple of causes for this:1. Your Instagram account is a creator account and not a business accountTo check for this go on your Instagram account under Settings-> Account and hit "Switch Account Type" you if you see as options "Switch to Business account" then you are on a creator account.To fix this proceed to Switch to a Business account. Once you are done, you should see the following when you try to Switch account type2. The "Allow Access to Messages" is not ON on your Instagram accountTo check for this, go on Instagram mobile, under Settings-> Privacy-> Messages and ensure that "Allow Access to Messages" is ONAfter adding a new Instagram account to Dixa, the previous accounts stop workingIf you manage multiple Instagram accounts from the same Facebook profile (meaning that you have multiple Facebook pages, each connected to a separate Instagram page, all under the same Facebook username) then you need to ensure that when adding a new account to Dixa you keep the previous settings - so don't remove any of the granted permissions, just give more permissions.In the example below we already have the john_doe_end_customer account connected and we want to add another account, dan_dixa, so when adding the new connection we make sure that we don't disable any of the previous ones