We will always attempt to have all your items sent in one dispatch, however, it may be necessary depending on the selection of items you have purchased to deliver them separately. In these cases we’ll make sure that your dispatch note advises you.If you have ordered a 'Pre-order' puzzle alongside an 'in stock' puzzles we will dispatch them once the pre-order puzzle has arrived in stock. You will be advised of a due date on the pre-order puzzle page and notified via email once dispatched.You will only be charged for a single delivery even if we send your order separately. If one of your items has gone out of stock, we may send part of your order and send the rest once we receive the stock.