If you have received an authorization for services or if you have self-referred for a service that does not require authorization, like gynecological consultations, and certain radiology procedures, you should not receive a bill. There are times when labs or radiology departments may send their patients a bill because they did not get complete information at the time of service. Whenever you receive a bill or statement please phone our Customer Service Department. St. Vincent IPA does not want you paying for something that could have been sent to you due to clerical error.