Underpayment:
Immediately discuss the underpayment with your supervisor.
Ask your timekeeper if your work hours have been inputted properly.
Ask your timekeeper if your time has been certified by your administrator.
If not, follow up with your administrator as to the reason why time was not certified by the cut off date, and why it was not communicated to affected staff.
If you have confirmed that your hours were properly certified and you still have not been paid, contact LAUSD’s Payroll Support Services at (231) 241-2570 or payrollsupport@lausd.net.
Open a ticket with the Employee Service Center. The district will investigate the payroll error and follow up with you.
Remember to document who you spoke with at the Employee Service Center and your ticket number.
If after the investigation has concluded you feel there is still a violation of our contract, contact SEIU Local 99’s Member Resource Center by completing the Online Inquiry Form.  Your check stubs and time card will be needed as proof, so be sure to gather these items.