A review on TrustRadius, a buyer intent software that enables businesses to track verified reviews and ratings of different products, lists “Lead Management, Lead re-assignment, Task creation, Lead engagement tracking, and Lead scoring” as the pros of LeadSquared.
While speaking of its cons, a user shares that “Dashboard required has a lot of UI issues and needs an overhaul” and goes on to add that the “User management needs to be improved. There are additional users consumed just to manage call routing attest in our use case.” While another user lists pricing as a major con of using LeadSquared and suggests that “their costing structure should improve.”