You do not need to present during the process. However, you have to prepare some important documents for the customs clearance process. You may take the guidance of professional movers to learn about the rules and documentation procedure. These movers will check your documents and start the clearance process. Without proper understanding, the clearance process may not be successful.  Moreover, movers will inform you about the post-shipment formalities to transport commercial and household goods. You need to have an import licence, Bill of Lading, insurance certificates, and other documents for the customs clearance process for your shipment.