Application process: 1.Please purchase design service from this page. 2. Submit informationPlease submit the following information when placing an order (or email us at support@petomg.com) (1) Provide dimensions and wall photos or floor plans of the designable area (2) Number, age, and breed of cats (3) Budget for cat wall (4) Other precautions (if any) *After receiving the above reply, the design will be completed within 2 working days and 2 sets of design plans will be sent to you via email for review. Before finalizing the plan, you can contact us at any time to modify the plan until you are satisfied. 3. Refund design service feeAfter finalizing the final plan, we will send you a separate draft order, and the design service fee will be deducted from the order amount. 4. Products deliveryWe will ship the purchased products. *Please check the strength of the installation wall before using layout services. * If you are unsure about your judgment, please contact an expert for confirmation.