If you have an agreement with the United States Department of Education where if you made nine (9) consecutive payment on your student loan rehabilitation program where if you complete the terms your loan would come out of default but to date, it has not despite you honoring the terms of your agreement.The cause of action would be for breach of contract and an injunctive order. However, before taking the time and expense to file the lawsuit that you can, I suggest that you continue writing the United States Department of Education and the third party collection agency on a weekly basis about you having met your terms of the agreement and you want reciprocity. Keep a copy of all letters for future use.Hopefully the computer problem gets resolved soon for you.