Ideally, you should have a personal injury attorney on your side who can talk to the insurance company on your behalf. The insurance adjuster wants to talk to you to get you to say something that the insurance company can later use to justify offering you less than the full and fair compensation you deserve or to deny your claim for compensation outright. An attorney can handle communications with the insurance company while protecting your rights and interests. If you must talk to a representative of the insurance company, you should always try to stick to the facts of your accident and injury as you remember them.