FFWD Crash Replacement Policy, abbreviated as CRP, is a service that helps unlucky cyclists by offering replacement wheels at a reduced price. This is in addition to the 3-year warranty for first owners who registered their wheels.
You can send the damaged wheel(s) to our service department in the Netherlands, together with the completed form found on our website.
When we receive your damaged wheel(s), we will rebuild them with the old hub, a new rim and new spokes. To request the latest CRP price of your wheel(s), please send an e-mail to service@ffwd.com