The best personal injury lawyer is definitely a fit from person to person. You generally want someone who's extremely responsive to you, like I am. My clients, they can call me at any time, generally, I answer.
If I'm busy, I generally try to respond within a day or two due to my busy court schedule and everything. But because all these claims, if you've been hurt, there's emotion involved. This is a business decision for you, and you need to find a lawyer who will fight for you. You don't need to be passed off to some assistant or paralegal or anything like that.
Whenever you hire me, you're going to be dealing with me. I'm going to be representing you, you're going to be talking to me. Not one of my staff, not one of my associates. I'm going to be fighting for you for the top dollar, because the more I get for you means the more that I get for me. So we're in this together, partners in getting you the most money that I can.