We undertake to replace you for any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us through our designated "contact us" webpage where we set out our requirements relating to return of such goods. 20. If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit card for the amount initially debited for the purchase excluding packaging and postage charges. Because we move to production quickly, once your order is received it may not be canceled. If you contact us to cancel and we have not packaged the product, we may be able to make a change and/or refund but this not a guarantee that we will be able to do so.Colours:We have made significant efforts to accurately display the colours of products that appear on the Site.  However, because the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect actual product colour or finish.