SMS in Healthcare is all about sending and receiving text messages related to healthcare operations. Using the Salesforce healthcare texting app, Salesforce Healthcare professionals can easily communicate with patients, staff, and wellness product and service customers to improve patient care, internal communications, and relationships with existing and new customers. They can use Salesforce texting to streamline healthcare communications and improve their healthcare institution's reputation by following up with patients post-discharge, sending appointment reminders, medication refill reminders, etc. With SMS in Healthcare, it also turns easier for patients to communicate with Healthcare consultants regarding advice and medication.