We require you to upload a clear copy of your Signature. Please sign using a dark pen on a plain white background sheet of paper. Capture a photo of the whole signature with at least 5 cm surrounding margin of clear space. It is also important to sign your name how you will sign to operate your account and if relevant, it will be used to match against cheques so be sure to sign a decent copy of your signature.
How to resubmit documents
Open SC Mobile and select 'Resume Application'.
Enter your registered mobile phone number and then select the option 'Check my Application Status'.
To proceed you will need to enter the One-time password (OTP) sent to your registered mobile number and submit.
View documents requiring resubmission
Upload documents and submit
You may also refer to your Service Request Number found in your emails if you need to contact us.
For further assistance get in touch with our Client Care Centre, we're here to help.