Your sample will not be processed until you complete your kit registration through our online portal. When an unregistered sample is received at the lab, an email titled “Action Required” is sent to the email address provided when the order was placed. If you forgot to register your kit, this email will contain your sample’s barcode which you can use to register it online. In order to register, you will need to either create a new account or log in to an existing TruDiagnostic account. Keep in mind that an account is not automatically created when an order is placed.