Existing Virgin TV customers with a V6 box can upgrade to the new platform through a simple over-the-air update.
This costs £24.95 and the customer will receive a new 360 remote through the post. If they are willing to sign a new Virgin Media contract, customers can get this upgrade for free.
If a customer has an older TiVo box, the costs for upgrading to Virgin TV 360 is £49.95, lowered to £24.95 if a customer is willing to recontract. The extra cost here comes from the fact customers will need an entirely new box rather than just an update.