First, you'll have to make sure you've created an Account with Only. (We do allow you to check out as a "Guest" whenever you order. So even if you've ordered in the past with you, you may not necessarily have created an account.)
To create an account, go to www.getonly.ca/account or
1) On mobile: select the drop down menu and click Create an account." Fill in your details.
2) On desktop: click on the little human-looking icon on the far right (left of the shopping cart icon). From there, fill out your details.
Once you're logged into your account, you can make edits to your order on the app that is used to power our subscriptions: Recharge. Pause or cancel anytime.