Running late happens. I expect you to notify me as soon as you can via text message. But please, drive safe. Don’t text and drive! If you’re a mum of children under 10 years old, please let me know when booking your appointment. As I am a mum myself, I know how hectic getting out of the house can be so I take this into consideration and do my best to not have back to back appointments to not take away from the quality of the service you have booked.