We stand by the quality of our products and offer a 100% Fulfilling Guarantee. If, for any reason whatsoever, you are not completely satisfied with your purchase, please let us know right away and we will coordinate a replacement or a refund if preferred. If you receive the wrong items, let us know and we will get it right. There is no need to return any items to us, if product is not damaged and unopened feel free to donate them to a food relief organization. Just e-mail customerservice@gracefarmsfoods.com for any support. Refunds are limited to one per customer per year.