We do everything we possibly can to correct all errors in a document. We hire only experienced editors and proofreaders with a keen eye for detail, and we have a strict quality assurance policy in place. We’re also certified for compliance with globally recognised quality management standard ISO 9001:2015, which means we place customer satisfaction and quality at the heart of everything we do. Despite all of this, human error is still possible and we can’t guarantee 100% accuracy.