This can happen if any of the following apply:
Your account is (or has been) in arrears.
You've made payments late.
Charges have been added to your account.
These reasons will all cause your balance to increase. We also charge interest on these extra amounts. These weren't factored in when we calculated your payments, so you'll need to make additional payments to clear them if you want your mortgage to be repaid on time.
If you don't, you'll have a balance remaining at the end of term
If you're unclear about why your balance is higher than you expected, please call us and we'll shed some light on the situation.
Personal customers: 0161 333 7403.
Commercial customers: 0161 333 7415.
Lines are open 9am to 5.30pm, Monday to Friday.