First and foremost, the adjuster should always act in the best interests of the claimant. This means that the adjuster should consider all of the facts of a particular case before making any decisions. The adjuster should also be honest with claimants about their rights and options, and work to provide them with accurate information about their claim.
Adjusters should also keep a close eye on deadlines pertaining to workers compensation claims. If a deadline is approaching, the adjuster may need to make quick decisions in order to meet that deadline. However, careful consideration must still be given to each individual case before any decisions are made.