A helpdesk ticketing system is a solution used by a customer support team to develop, manage, and tracklists of customer issues without the need for a full-blown u003ca href=u0022https://www.founderjar.com/call-center/u0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003ecall centeru003c/au003e. u003cbr/u003eu003cbr/u003eIt helps organizations experience a high-quality response to customer requests – even through self-service options.