Since you're shopping online with us, a physical invoice likely wasn't included with your order. However, an invoice is still important for returns! Here's what you should know:
Invoice Not Required (Generally): In most cases, you won't need a physical invoice to initiate a return request. We can access your order details electronically using your email address or order number. This allows for a faster and more convenient return process for you.
Order Confirmation Email Serves as Invoice: The email confirmation you received after placing your order essentially acts as your invoice. It contains all the relevant details about your purchase, including order number, items purchased,and prices. You can easily reference this email if needed.
Here's a summary:
Physical Invoice Not Required: You typically don't need a physical invoice to return an item.
Order Confirmation Email as Reference: Use your order confirmation email as a reference for your order details when initiating a return.
We recommend keeping your order confirmation emails for all your purchases. This ensures you have easy access to important information if you ever need to return an item.