Yes, you can request a refund within 14 days from the renewal date if the subscription plan is yearly (7 days if the plan is monthly) and the renewal payment was automatically processed. You must not have received or completed any swap requests within the refund period.   To do so, first cancel the subscription in your Account Portal, then submit a support request and we will fix that up for you. Please note that only the amount paid minus any fees associated with processing the transaction will be refunded.