We gladly offer a full refund and will cover shipping on returns within 30 days of purchase, with some exclusions and conditions: Products must have been purchased through Arcform.com For a full refund, the product is in its original state and unopened packaging. Damaged items or parts that have been installed may only be eligible for a partial refund. A 5% restocking fee will be charged on returns with opened or missing packaging. Apparel is unworn with tags still attached. No counterfeit products Your return must be shipped back to us within 30 days from when we send the Return Authorization number. After 30 days, we cannot accept the return. The Return Authorization number will be void, and we will remove exchanges on hold.