The Foundation level is designed as an introduction to ITIL 4. It enables you to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
To help you prepare, we will provide you with the official ITIL 4 Foundation publication prior to your course.
For those who are new to ITIL, we recommend taking our three-day course, ITIL 4 Foundation Training. Blended learning and unlimited access bundles are also available.