We accept items sent back in their original condition, with tags intact, for a full refund. We do not charge a restocking fee. However, unless an item arrives damaged (i.e. pilling, loose seams, discoloration), return shipping is not covered by Avocado. We require 30 days from the order ship date to contact a Customer Care Representative for your return. Your refund will be credited to the original form of payment used to make the purchase. We only accept online returns for items bought in our online store. Please see this section on in-store returns.We are happy to offer an extended holiday season return policy. For orders placed from Thursday, November 23, 2017 through Monday, December 25, 2017, you have 42 days from the order ship date to return the item. Avocado monitors returns to identify potential misuse or abuse of our return policies.