Please note delivery times are not always guaranteed. Most packages will deliver within the time frame. However, due to COVID-19 and other factors outside our shipping carriers control (weather, rural addresses, natural disasters, etc.) the occasional order may arrive outside our shipping estimate. Therefore, we do not offer any sort of refund on shipping. Also keep in mind, weekends and holidays are not considered business days. Once we ship out your package, it is out of our control. We did ship it the method that was preferred. If there are any delays, that is outside of our control. Please contact USPS or UPS.