Manual tracking is time-consuming and could cost your law firm money. Using spreadsheets or tracking email conversations means using inefficient manual data entry prone to human error and mistakes. With CRM software, all your client communications, leads, and important client information is centralized in one location to help you convert prospects into clients. Rather than relying on manual entry, shared and accurate data can be populated across deliverables such as invoices, documents, and contacts to ensure consistency through the intake process and beyond.
With MyCase CRM, you can review past conversations to ensure you understand a prospect’s needs and can convince them why you’re the right law firm for their legal needs. Meanwhile, you can review progress to identify bottlenecks in your onboarding process to help prospects move through your pipeline more efficiently.
CRM for lawyers makes tracking customer engagement and prospects easier throughout the pipeline. With MyCase legal CRM, you can track a lead from prospect to client and manage leads as they progress through the pipeline while customizing experiences to match your unique intake process. Additionally, you can use built-in text messaging to communicate with prospective clients, send reminders, and follow up with clients.