It’s always best to start with creating an account on our online store. That way, you have access to all of your purchases in one place.When you place an order, you can either follow the on screen prompts, or head over to your emails.You’ll receive an email that contains a button that says ‘Access your content’. Click this button and it will take you straight to your files! If you can’t find an email from us, check your junk/spam folder. Make sure we're not marked as spam so that you can receive future confirmations from us too. Please also check alternative emails that you may have used when placing the email.From there you’ll be able to download your files. You have a download limit of 10 times you can download these files so we recommend that you download all of them, and save them somewhere safe on your computer, an external hard drive, or an online cloud service like Dropbox or WeTransfer. It’s free to create an account!Here’s what you’ll find:Copy Shop - A0Copy Shop - Large FormatPrint at Home - A4/US Letter Instruction BookletPrinting Instructions~Follow the ‘Printing Instructions’ to find out how to print your PDF pattern.