If you can no longer make your appointment, you will need to provide at least 48 hours notice to avoid a cancellation fee (72 hours if including the weekend).
For late cancellations or non-attendance, the full appointment cost will still apply.
If you are late arriving for your appointment, the time for the consultation will be reduced accordingly.
Late arrivals more than 15 minutes after the appointment time will be treated as non-attendance.
If you are joining your appointment from overseas, remember that all times are provided in UK time; it is your responsibility to check what time this corresponds to locally.