You can contact Forever 21 by email, phone, or chat. For email, go to the customer service page and click on the available topics under By Email. Fill out the form and submit. To call, dial 1-888-494-3837 toll-free. Phone support is available Monday through Friday, 5 AM-6 PM; Saturday, 7 AM-5 PM; and Sunday, 8 AM-5 PM (all PST). You can also connect through Instagram, Facebook, Twitter, YouTube, Pinterest, and Snapchat. These sites will show you all the latest outfits and promos.