We will only need your ear impressions if you are doing a Custom-fit mould with us. We recommend getting open-mouthed impressions taken till the second bend of the ear canal. A confirmation email will be sent to you upon the payment of your custom-mould order for the confirmation of our shipping details and ear impression requirements.
Please ship your impressions to:
ATTN: #(ordernumber)
29A Mosque Street, Singapore 059507
FATfreq will not be responsible for any parcel damage or lost mail.
Detailed guide can be found in the Timeline below!