Make sure the massager isn’t set to its lowest intensity level. If it is, try increasing the intensity and see if that provides a more powerful massage. The RecoverMax is a very powerful tool by default, and should not feel weak during your massage, as it packs 24W of power that is converted into forceful yet soothing air compression for muscle recovery. Check that the LCD controller is connected to the straps’ air pressure hoses and the AC adapter as securely as possible. Also, try re-plugging the AC adapter into your chosen wall outlet to ensure a proper connection. Alternatively, choose a different outlet. It’s possible that your current wall outlet doesn’t emit enough power for the massager, which may be why the massage intensity feels weaker than expected. Only use a 12V/2A or higher wall outlet or other power source. Clean your chosen wall outlet or power source by gently wiping it with a soft, dry cloth, to remove any dust, dirt, or other debris. These substances may obstruct your wall outlet or power source, and prevent a full insertion of the AC adapter. Feel free to contact our Customer Service team at any time if you have further questions or concerns.