Yes! We understand that a hassle-free and seamless returns experience is key to maintaining positive customer relationships and preserving your usable inventory. We support the complete returns process and can customize each step according to your business rules, from prepaid returns labels and returns receiving, to cleaning, refurbishment and repair. We can also help you track return reason codes to identify and address any product or merchandising issues that might be driving higher returns. In the event you need to recall a product, we can support the entire process, from customer communication to shipping out replacement products. Like all of our solution components, we tailor our reverse logistics services to fit each client’s needs.