If you’re unhappy with a Dunelm product, you can address your complaint in a few ways:
Contact form: visit the Dunelm website and navigate to the ‘Contact Us’ section. You’ll find a contact form where you can submit your complaint. Be sure to include your order details, a clear description of the issue and any relevant photos (if applicable).
Live chat: For a more personal approach, you can start a live chat with Dunelm from the ‘Contact Us’ page.
Dunelm prioritises customer satisfaction and the team is trained to handle complaints efficiently. They’ll work with you to find a solution that addresses your concerns.