Intelligent Automation and RPA, while related, are distinct concepts. RPA involves the use of software robots or bots to execute repetitive, rules-based tasks traditionally performed by humans. In contrast, Intelligent Automation is a broader concept into various technologies, including RPA, to automate more intricate tasks requiring human-like reasoning and decision-making. It leverages advanced technologies such as artificial intelligence (AI), machine learning, and natural language processing (NLP).