Items that arrive damaged, have been worn, are not sent back in the original packaging, or do not have the original undamaged tags attached -  will not be eligible for exchange nor returned to sender unless requested back, and we have sent you an invoice to cover reshipping of your item back to you.
Bespoke / Custom / Gemstone / Pearling Added items and Wedding Veils have been made especially for you and are custom items, thus are not eligible for return / store credit or exchange.
Sale / Clearance items that are marked down with a "Compare at" price or the price in USD ends in. 99 are final sale and NOT eligible for store credit or exchange.