Once you have made a purchase for any product from Qnet refund can be processed within 30 days of purchase incase you have paid in INR and within 7 days of purchase if you have paid in USD. You can call their Global support center at +603 7949 8288 (all languages) or email them at global.support@qnet.net You can also find their International Toll Free numbers by visiting their website https://www.qnet.net/en/help_centre/support/ In case you don't get a refund than file an FIR against the company with all the above documents and proofs. This process at last might help you to get invested money back from Qnet.