We guarantee you tree will arrive in a good, healthy
condition or we’ll replace them at no charge.
We stand behind our trees and  we do everything that we
can to help people have success with The Living Urn including providing actual
young trees, not seeds, as well as providing clear and easy to follow
instructions.  We also have a stringent tree screening process to ensure
every young tree we ship is of the highest quality.  Since we are dealing
with nature, there are variables out of our control. If for some reason, your
tree doesn’t take, we will be happy to replace it for free for the cost of
shipping.