If you have lost your event tickets, please refer to your travel documents email to find the relevant emergency contact number of our Onsite Team, or get in touch with our office. Our team will arrange with the event organisers to print you a new ticket. For some events, there is no fee, but for many events, a small fee will apply for the re-print. Your travel documents email will outline the applicable fee. Please note that some events do not re-print tickets at all and a new ticket will need to be purchased. In this instance, please contact our office.