It's common for many products to cause some form of reaction - like dryness, redness or causing the skin to peel. More often than not this is the skin reacting to the presence of cheap, synthetic ingredients. The skin knows. And it's saying "YUCK"
Our products only use gentle, natural ingredients and a rich in skin-loving oils. They are deeply hydrating. Any form of reaction is highly unlikely - unless there is a specific allergy to one of our natural ingredients and we do suggest checking ingredients closely before purchasing. Also, always patch test a new product before use.
If you're not getting the gentle, hydrating experience you expected - reach out directly to one of our skin consultants. There may be another factor that is contributing and they can help you pin point what the cause might be.