This can depend on the situation. In general, however, the insurance company has the right to demand compliance, and they may ask you to submit information that doesn’t seem relevant to the claim at hand. This can only happen to a reasonable degree, however. Any time you feel like the insurance company is trying to make the process more difficult for you instead of working to resolve it, it’s time to put the Disaster Insurance Claims team at Long & Long, Attorneys at Law on the case, and let us deal with the insurance adjuster.