It is very important to us that the client is happy with our services; before sending a Caregiver over to any of our client's house we like to schedule a "care assessment" (free of charge), where our Client Care Coordinator would sit down with you and your loved one to get to know you better, to talk about your needs, preferences and a level of care. Our team will then work closely to assign Caregiver that would best match our client’s personality, preferences and needs. When everything is finalized the same Client Care Coordinator will introduce the new Caregiver to the client.