Some competitors of the Zendesk Helpdesk include Freshdesk, Salesforce Service Cloud, Jira Service Management, ServiceNow, and Zoho Desk. ServiceNow: ServiceNow is a cloud-based ITSM platform that offers a range of functionalities, including incident management, problem management, change management, and asset management. It also provides workflow automation, reporting, and analytics capabilities. Jira Service Desk: Jira Service Desk is a popular ITSM platform that provides features such as incident management, problem management, change management, and asset management. It is also integrated with other Atlassian tools, such as Jira Software and Confluence, to provide a seamless experience. Infraon DESK: Infraon DESK is a comprehensive ITSM platform that offers ticket and incident management, problem management, change management, asset management, and more. It is scalable and customizable to meet an organization's specific needs.