We take active steps and measures to ensure that your parcel is free from customs and duties upon dispatch so there will be no extra charges during checkout.Should your parcel incur any custom fee charges upon delivery within the UK or any countries in the European Union, please clear the custom fees and send us a copy of the receipt at hello@shopthousandmiles.com to get reimbursed. Note that we can only do so with proof of payment (official receipt).Customs and duties are covered for deliveries within countries in the European Union: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.Custom and duties are also covered for deliveries to the United Kingdom.We do not cover custom charges for countries that are not part of the European Union and not listed above at the moment.