Email codes are sent out Monday to Friday, 9 am - 5 pm (UK Time - This doesn’t include bank holidays). Due to strict payment and fraud checks, codes can take up to a maximum of 24 hours (within the Mon - Fri 9 am - 5 pm GMT time frame) from the point of order to be sent. Please check your spam folder to make sure it’s not filtered into there as this is often the case.