Coupons/AT Coins in unpaid or unsuccessful orders can be retrieved.If the order was not successfully placed due to payment issues, but the coupons/AT Coins disappeared, please refer to the following steps to retrieve them:1. Click on your photo on the top right of the website, and click on Purchase records/ Refund courses. Or please click on this link: https://en.amazingtalker.com/u/wallet/purchase2. Select Pending Payment Order and click on view details of the payment. 3. Click on Cancel Order and click on Confirm cancellation, your AT credits or coupon will be returned to you. And please make a new payment!* If you did not complete the payment before the deadline, the system will automatically return the AT credits or coupon to you!