Through automation, RPA changes the nature of how work gets done within a business and can greatly streamline its processes. Think of all the repetitive, manual, non-value-adding tasks that employees perform every day. RPA can handle these activities at a lower cost, with greater accuracy, and with more efficiency.
Advanced software bots are capable of complicated text interpretation, conversational abilities, and even more complex decision-making through machine learning models. This frees employees of the burden of needing to perform low-value, repetitive tasks, so they can focus on more important, more enjoyable, more value-creating work.