I would say the process of choosing the floor went quite well. I had my own ideas, bamboo and dark in color. Greg provided samples to take and evaluate, as to which one I would work best in my home. I did take a couple of light colored samples just to see how that might work out, but chose the High Tea (dark). This one I thought worked well with what I had in the rooms. The Installers did an excellent job in putting in the floor. It is a floating floor and they were very contentious in explaining what needed to be done in the way of prep work and installation. Most of which I had already known, but it was good that they explained things before getting started. The work consisted of; tearing out of the existing carpet, leveling the surfaces to be covered by the new floor, trim work in the doorways, centering of the boards (new floor), and installing new quarter-round. The Installers, Rick and Brian did a great job, and their workmanship was excellent. I am very pleased with the outcome of the whole project.