Time Frames determine specific hours of certain days or a span of days when features such as Answering Rules, call queues, or auto attendants will be active. For example, Monday-Friday 9am-5pm are business hours and set another for specific holidays. It is best practice to create multiple time frames before creating answering rules (e.g. on weekends, forward to cell phone; on weekdays, forward to auto attendant).This article explains how to configure a time frame.Navigate to the portal, select a domain, and then click on Time Frames.It enables the ability to set multiple days, multiple times, and multiple dates at the same time. Click anywhere there is a green + to add an additional time or date. Add a Timeframe modal will look similar to this image Options are separated out into "always", "certain days of the week and times", and "specific dates or ranges". For example, in this modal, to set Business Hours, click on "certain days of the week and times", select the hours of operation and save. Or you can then split the days into ranges (morning and afternoon) and closed at lunch by selecting teh greeen +.Whether it is a holiday timeframe that only lasts one day, or a vacation timeframe that lasts multiple days, both dates need to be filled in (from and to).