eNPS or employee net promoter score is a scoring system to measure employee satisfaction. Conceptually, it is similar to the Net Promoter Score (Bain & Co, Satmetrix systems and Fred Reichheld) which measures customer loyalty. The online eNPS assessment consists of 57 questions covering areas such as leadership & managerial effectiveness, organisation processes, people practices, career & development, and pride & well being. The eNPS tool has been used and validated for companies of various sizes.