Booking a villa is done exclusively by e-mail or via the Booking option on our website. Bookings cannot be accepted from persons under eighteen years of age. In relation to the first option, we will send you an offer for a stay in the selected villa by e-mail, which you can accept only by e-mail. You provide us with the information we need to arrange an Accommodation exclusively by e-mail. Otherwise, Accommodation arrangement will not be considered valid. You can also complete the entire arranging process (including the delivery of the necessary data) via the Instant booking option on our website. It is possible to obtain information by telephone, but not to make a reservation of an Accommodation. Please note that when booking, you are required to provide the number of guests, which must not exceed the maximum prescribed conditions of each villa. Please note that you are responsible for providing us with accurate and true data. If you do not provide accurate and true data, you are responsible for all costs, i.e. consequences arising from the provided inaccurate data. Upon confirming the offer valid for the selected period in a particular villa, BILAGO will send you an offer for payment with the listed non-refundable advance amount to your email address. Advance payment amount is included in the price of Accommodation. A non-refundable 30% deposit of the holiday cost is payable at the time of booking. Bookings made less than six weeks before your arrival date must be paid in full, plus the 1000€  refundable damage deposit. You are obliged to pay the amount of the advance within 3 (three) workdays. The balance must be paid no later than six weeks before the commencement of your holiday. If the balance is not received by the due date, then your holiday will be treated as a cancellation and the client will remain liable to pay the balance of the rent. The damage deposit can either be paid in cash upon arrival or also be paid by bank transfer no later than six weeks before arrival. All cancellations must be notified in writing. If you cancel your holiday more than 6 weeks before it is due to start, then your deposit will be forfeit. If you cancel less than 6 weeks before the holiday, then the full balance remains due and is not refundable.