You can’t call Wave for help, which is frustrating. Instead, you can access Wave customer service only online, either by submitting a request on the Wave site or pressing the “help” button on your Wave account. In general, though, customers are satisfied with Wave’s products and customer support. The company has 4.1 stars on review site GetApp, with most reviewers indicating they’re satisfied with their customer service experience.1 Wave Accounting is also accredited with the Better Business Bureau, which gives Wave an A+ rating.2, though you shouldn't rely too heavily on the BBB’s ratings.