We have high standards when it comes to packaging your order however
mistakes, do occur from time to time. Please accept our apologies if you
have received an incorrect item. As part of our customer objectives, we
will do our upmost to resolve your query with speed, ease and with
absolute minimal inconvenience. We will review each case
individually when considering the return of the product; in some cases
we may require further information such as pictures so we can choose the
best course of action. Our aim is to provide the best solution for you
as quickly as possible.