Whether your Universal Credit payments have been delayed or you’re struggling to make all your essential payments, you should contact the Universal Credit helpline. They can advise on:
Changing how they make payments to you
Paying you an advance
Paying your rent directly to the landlord
Universal Credit helpline (free calls)
Telephone: 0800 328 5644
Textphone: 0800 328 1344
Telephone (Welsh language): 0800 012 1888