We're sorry to hear that a product was missing from your Goodiebox or order! That isn't the experience we wish for you, but since all of our boxes and orders are handpicked, it's possible that sometimes a product is missed while packing.
Please send a message to Team Happiness, and tell them what product you're missing, including a photo of the items you received. This will assist them in sending feedback to our warehouse and getting you the missing product as soon as possible.