You may send an online change request via email to onlineserviceassistance@sss.gov.ph Along with your message, don't forget to include and attach scanned copies of the following documents: a. A formal Letter of Request for the change of User ID, company email address, or authorized signatory. In the letter, indicate the complete name, SSS number, and personal email address of the designated authorized signatory (if the request is for updating the authorized signatory). The person granting authority must sign the letter appearing on Specimen Signature Card (SS Form L-501). b. UMID card or two (2) valid IDs of the designated authorized signatory. c. Valid SS Form L-501 (with one-year validity from the receipt date of SSS branch). It must be received and stamped by your SSS servicing branch. Also, it must include the name of the designated authorized signatory/-ies.