We carefully follow federal regulations when we assess a person's eligibility for ADA service. Paratransit eligibility is based on an individual's functional ability to use public transportation. CCT Connect will only be provided for those trips in which ADA paratransit eligibility standards have been met. Refer to your eligibility letter to determine under what conditions you may use CCT Connect. Applicants who do not agree with their eligibility determination have 60 days to appeal. If your condition has changed since you were approved for ADA paratransit and it is more than 60 days since your approval, you may re-apply by requesting a new application.