If a Fan has been abusively rude or broken the website terms, we will remove the user indefinitely and the Model will keep their fee.
Our team review all complaints and take them seriously. If it is found that no bad practice occurred by the Fan, then we may offer a partial or full refund depending on the circumstances - limited only to the most recent purchase(s).
Purchases on RevealMe are non-refundable, apart from exceptional circumstances.