If you forgot your PIN code please follow the steps below:
For a new PIN, select your ewallet number, which starts with XX in the top box, and
shows PIN code in the bottom box.
For a new password, select your account number in the top box and trader password in the
bottom box.
Upload a photo ID, such as a passport, or national ID card, and press Request. The new
PIN or password will be emailed to you.