International orders (outside of the USA and Canada) are shipped with a tracking #. Please provide us with an accurate shipping address, as Harmony 783 is not responsible for incorrect shipping information. If a package needs to be re-shipped due to an incorrect address, the customer will be responsible for this cost. All orders placed via email or phone will need to be paid in full prior to shipping. We accept most major credit cards and PayPal. Customers are responsible for all customs, duty, and any clearance charges. If you are unsure of what these costs may be, reach out to your local agencies for a better idea of the estimated costs, as this is out of the jurisdiction of the US. Customers in many countries around the world can place an order directly on our US website. If you receive an message that we cannot ship to your address, please provide the below information by sending an email to Care@Harmony783.com so we can build the order and get an accurate shipping cost quote. Shipping and handling charges depend on the size and weight of your package and your ship-to destination. We will email you with an order and shipping total, so you can confirm if you would like to proceed with the order. Ship to Full Name (first and last) Full Shipping Address including country (no PO Boxes) Full Billing Address (if different from Shipping Address) Phone Number (requested by shipping carrier for delivery) Shoe(s) with US Size(s) you're wanting to order (since the shipping cost is based on weight) Shipping Confirmation: Your Shipping Confirmation email will tell you which carrier is handling your package and will provide you with your tracking information. Please add Care@Harmony783.com to your email address book (safe sender list) to ensure you receive our emails. You can also create and/or log into your account to get ship dates and tracking information. If a package needs to be re-shipped due to an incorrect or insufficient address, the customer will be responsible for this cost. We ship orders to the address input by the customer. If an order is marked as "return to sender", if there are any return shipping costs, this will be deducted from the original order total if a refund is to be made.