Duration -Once you obtain the voucher, it is valid for 12 months or 1 year since the effective day. For ITIL Examination, the voucher is available in two different languages -ITIL Foundation (English)ITIL Foundation (JPN)Conditions - These vouchers are not customizable. It means that the voucher has to be used according to the examination guidelines.Pricing - The voucher price includes additional charges with the addition of VAT.