CUSTOM ORDERS: YOUR ORDER IS CUSTOM PRODUCED AND SHIPPED AS ORDERED. UNFORTUNATELY, WE ARE NOT ABLE TO RETURN FOR A CREDIT ONCE IT HAS BEEN PRODUCED. ALL SALES ARE FINAL FOR THESE ORDERS.   In-Stock Orders: Please contact the Customer Service Team at cs.bennett@intandempromotions.com to initiate a return. You'll receive a return authorization number. This number should be noted on the outside of the box and returned at the customer’s expense to InTandem Promotions. Items in prime condition and original packaging will be accepted and the return transaction will be processed.