Unfortunately, we are unable to offer refunds on custom neon signs as each is only
relevant to the customer who ordered it.
However, we do offer a 12-month warranty, so if there are any faults with any of our
customized neon lights we will be able to help you out!
We do, however, offer refunds on neon light purchases, as long as they are returned
within 15 days and are in the same condition as when they were sent.