Good question, fren!For return and exchange questions:You can check out the Return and Exchange Policy for the full policy, or this FAQ page for the tl;dr version. If you've already reviewed the full policy and FAQ but still have unanswered questions, please hit us up at customersuccess@shopformeme.comFor order tracking or order modification questions:If you've already reviewed the order tracking FAQ page and Order Modification Policy but still have questions, please give us a shout at trackmyorder@shopformeme.comYou can look up the status of your order on our Order Tracking Page.For all other unanswered questions:If you've already checked out the FAQs and policy pages related to your question but still have...er, a question...you can fire away at customersuccess@shopformeme.com with "ANSWER ME, FAM" in the subject line.