Sending a package is as easy as 1-2-3!
Step 1. Head to any LBC Express branch to drop off your package. Fill out the form which includes details like the complete names of the sender and receiver, the address and contact details of your receiver. If you will be opting for the Bank Deposit payment scheme, you will also need to provide us with your bank details, account name, and the account number where we will be depositing the money to. If you don't have a bank account, don't worry! You may also opt for the Branch Collect payment scheme.
Please note that all shipping fees need to be upon transaction. Our LBC Cash on Delivery charges varies depending on the size of your package and destination.
Alternatively, you can also schedule for your package to be picked up by an LBC associate from your location.
Step 2. Wait for our SMS confirming that your package has been safely delivered and paid for.
Step 3. Get your payment. It usually takes 2 to 3 working days before you will receive your payment. If you have chosen the Branch Collect option, we will send a remittance reference number along with the total amount collected to you via SMS. Just present this number to any LBC Express branch along with a valid ID to collect your payment. For instant cash remittance, you may also opt for LBC Express’ Instant Peso Padala.