Wonderland L'atelier accepts returns on certain conditions. Please write to us at hello@wonderlandlatelier.com within 3 days your item has been delivered.The item must be sent back within 7 days AFTER we have authorized your return. All postage costs are to be borne by the buyer. If the item is not returned in its original condition, the buyer will be responsible for any loss in value. The following items are not eligible for returns:• custom orders• ready made rings size which has been altered according to the buyer's request• sale items• digital productsOur refund policy does not accept returns due to a change of mind.Items sent back without first notifying us, will not be entertained and are NOT entitled for a refund. Wonderland L'atelier follow a strict timeline in our refunds policy. Any notification and actions not adhering to this timeline will not be entitled to a refund.Wonderland L'atelier does not accept exchanges on purchases.