Yes it is. We insure all items against theft and accidental damages while they’re in transit to you. Once your items have been delivered and signed for, they are no longer covered by insurance.
If your package arrives and appears to be damaged, we recommend that you refuse the delivery, or make a note that you are accepting a damaged box when you sign for it. If you need further help or assistance, please email us at contact.us@mcmworldwide.com or call us at 1-855-MCM-1976.