If your payment was processed via the Escrow Service and you would like to return the item, please either call (+852 3002 0310) or email () our support team. We will document and confirm that you made a return request within the allotted window, initiate the return process, and keep you updated along the way. If you paid the dealer or seller directly, you should contact them regarding a return. Please note private sellers have no legal obligation to accept returns.