In most cases, this question is addressed to us by individuals who took their training with a different company. As a private company, we can only store and access our customers' data. If you did your training with another company, you need to contact them to receive a copy of your certificate. If you are a customer of eSafetyFirst.com, then all you have to do is to Login into your account from the top right corner of our website, and you can, at any time, download a copy of the certificate you received from us.