We can arrange modifications of electronic tickets only if modification request is submitted
no later than 3 business days before your travel date. After past this deadline, ticket
modification can not be guaranteed.
In case you want to modify your tickets after the deadline, you will need to book new tickets
and to return the old ones directly at the railway station to claim a refund.
For any modifications to issued tickets an additional fee will be charged. The standard
modification fee is 40 USD per ticket.
Changes to paper tickets can be performed only if they are returned to our office no less
than 10 days before departure.