Curbside delivery is the standard method for larger orders that are shipped via freight due to the size, weight, or quantity of the items. When utilizing this service, the delivery will be made to the curb at the end of your driveway or the nearest accessible area to the street. Please note, the responsibility for moving the products from the curbside into your home or the final location rests with the recipient. Given the heavy nature of tile products, we strongly recommend arranging for additional help to move your order upon delivery. This precaution not only helps prevent personal injury but also reduces the risk of accidental damage or breakage of the tiles. Prior to the delivery, the shipping company will reach out to you via phone to schedule a delivery appointment. It is crucial to be available during the agreed-upon delivery window to receive your shipment. Missed appointments may result in rescheduling delays and could incur additional charges. Ensuring clear communication and availability for the delivery appointment facilitates a smooth delivery process and helps avoid any unnecessary complications. By preparing for the arrival of your order — confirming the delivery schedule, ensuring the delivery area is accessible, and having adequate assistance ready — you can significantly streamline the receipt of your new tiles and commence with your project plans more efficiently.