Each product is delivered with a 7-day money-back guarantee, which means you can place an order for a Cupsty cup with the option to return it in case of any fault, or defect.
Your item must be in the same condition that you received it, unused, and in its original packaging to be eligible for a return. You would be required to provide the order number along with a photo and authentic reason to claim the return. Once a return request is received, our support team will review the return request and approve the claim for further processing. It may take up to 14 days to complete this process. Please note that the refund will only be made through the original payment method used for the payment. It may take some time to reflect the refund payment depending upon the payment partner.