WARNING: Do NOT Edit or Delete the domain 0000.XXXXX.service. If there is a need to edit anything under this domain please open a request to Support.Naming the DomainIt's important to choose a simple name that will function properly for the client with needs like SMS text messaging on registered devices on the domain.IMPORTANT: Choose 1 word only !Example ABCCompany.12345.serviceNote: Your 5 digit reseller information will be added automatically as part of your domain choice in configuring a new client. You may choose your own first word of the domain name that best represents the client.Domain Naming RulesUpper or lower case letters are allowedAlphanumeric naming is also allowedMake the domain name as unique as possible.Special CaseYou will be notified if you create a domain name that is already existing in our system.The default login name would be @ without the .service. In the event that this login name is already in use, you can customize it under the username field.You can import the users with a login name other than the default altogether.Examples of allowed domain names:abcplumbing.12345.serviceLocalBusiness.12345.serviceFifth3rdBank.12345.serviceDo NOT include spaces, hyphens, underscores, periods, commas, or any other special characters like+, *, %, $, @, &, #, etc.Note: The use of the hyphen (-) will cause issues for SMS Messaging.Do NOT add their regular website.com or .net extension anywhere in the name.IMPORTANT: Limit the name to 1 word only, with no spaces.Example: ABCCompany.12345.serviceDeletion & Editing RulesProceed cautiously if you feel you need to delete a domain, or is no longer needed. There is NO penalty for leaving a domain as inactive or simply as a test domain you use for training purposes with your staff. Before deleting a domain be sure that all DIDs and Users under the domain have been deleted first.You cannot edit, or change the spelling on an existing domain. This function is blocked! Once a domain has been deleted, that same name cannot be used again.  (i.e. Do not delete ABCCompany, and add a new one called abccompany. Those are essentially the same.)If a customer changes their business name and requests a domain name change to match, do not edit their existing domain name. Instead, create a brand new domain for them, and recreate their user configuration to match. When you're ready, move any DIDs over to the new domain name. Keep their old domain inactive in your list as long as you like to use it as a reference to their previous setup. When you are completely satisfied with the replication of data, you may remove the previous domain.WARNING: Do NOT Edit or Delete the domain 0000.XXXXX.service. If there is a need to edit anything under this domain please open a request to Support.Disabling a DomainIf you find that there is a need to disable one of the domains under your account. Follow the steps outlined below:Open Domain and click the Edit Settings button.In the Basic tab change the Status to Locked.Note: This will disable outgoing calls. However, if users have enabled their VMs, incoming calls will go to VM. The next steps will fix this.Go to Defaults tab and uncheck Enable Voicemail option.Go to each user in the domain and uncheck Enable Voicemail.Residential vs Non-Residential (Business) DomainYou can read more about the differences between these two types of domains by going to the articleDifferences between Residential and Non-Residential (Business) Domain