If you have purchased a customised product from us, you can change your specifications (within the limitations we normally allow) free of charge, for up to 48 hours after your order has been placed. Requests to change your order can be submitted here. We may accept requests to change your order after 48h depending on the circumstances. All of our orders are processed and confirmed through email: support@siliconelovers.comA fast alternative is to contact us is through the live chat on the website.Look for the pink 'Speech bubble' in the bottom right hand corner of your screen.Alternatively, you can send us a message.