If you've been the victim of auto repair fraud in Texas, you have a few options for recourse. You can file a complaint with the Texas Department of Motor Vehicles or the Texas Attorney General's Office. Or, if you're seeking financial compensation, you can file a lawsuit against the shop in small claims court.
To file a complaint with the DMV, fill out this form and submit it to your local office. For the AG's office, use this online complaint form. Make sure to include as many details as possible about the fraud perpetrated against you, including dates, names of individuals involved, and any documentation you may have (e.g. receipts, estimate).
If you decide to take your case to small claims court, be aware that there is a $5,000 limit on damages recoverable through this process in Texas. You'll also need to prove that the auto shop knowingly engaged in fraudulent behavior - which can be difficult to do without solid evidence. But if successful, this route could result in full reimbursement for your damages plus court costs and attorney's fees (if applicable).