Some of our products require the approval of a proof before your order is processed. The processing time for your order starts after proof approval so please keep an eye on your email to avoid order delays. Proofs are generally sent within 1 business day after ordering. Products requiring proof approval are our Family Map Art, Family Name Sign Art and sometimes our Canvas Maps. We only send proofs for our canvas maps by request or when we have questions about your personalization request. To request a proof for your canvas map, please enter "Send Proof" in the personalization text box. For more info on personalizing our canvas maps, please see our Canvas Personalization Guidelines.