The health and safety of all our team members is our number one priority. Recently, procedures and policies have been put into place as a result of COVID-19 that results in slower handling time. We appreciate your patience while we keep our warehouse and shipping partners safe. Please allow some extra time for your order to arrive as we have been advised by our shipping partners. If your shipping comes back due and you want your package reshipped, the customer is responsible for for resending the package.  Otherwise a virtual giftcard minus processing fees will be applied.