We sincerely hope that you can find the accessory of your dreams among our creations. However, if you receive your order and the accessories do not match your desires, you can contact us via chat or email and request a refund or exchange. Your request must be submitted within 14 calendar days (including Sundays and public holidays) of receipt of your order. Once your request has been made, we will inform you of the steps to follow to proceed with the return and refund or exchange.