Our team is different than most. With our team, your agent is YOUR AGENT and will be there through out the process. We may have administrative staff reach out to you, but your agent is the primary one responsible for you and your needs. The rest of the team is just there to back them up and be available should your agent need assistance to make sure you get the answers you need, when you need them and ensure any back office needs a completed to make the experience as smooth and pleasant as possible.