We own and hold 80% of our African paintings for sale here with us in New York.  The other 20% are on consignment.  Consignment means instead of us buying paintings from the artist and holding them with us in New York, the artist instead keeps their artwork with them in Africa and sends them to our clients once an order has been placed.  We hold your payment  from the artist until their painting reaches your hands safely and you say you are happy with it.  The artist sends out the painting (shipping is complimentary worldwide) usually via DHL.The contracts we hold on these artists have strict processing procedures that protect you as a customer.   We stand by these few artists on consignment whom with we worked together and built trust for years.  So if there is any problem with your order, which normally there is not, rest assured, we will make it right.  Thank you for trusting True African Art .com.