If you are unsure about the right size or fit based on our sizing guides in the product descriptions, we encourage you to purchase Seel Return Assurance at checkout for peace of mind. With Seel Return Assurance, you can receive a refund for otherwise non-refundable items. Simply add Seel Return Assurance to your order during checkout to have the option to return your items and receive a refund.We’ll calculate the cost based on all eligible items in your cart. Some exclusions will apply (custom, made to measure, latex care & shine collection, sample items). We allow READY TO SHIP items to be returned for store credit only without SEEL return insurance.The item(s) must be new, unworn, unwashed, in the same condition in which you received them, without any traces of perfumes or other applied scents, and in the original packaging with tags attached.All purchases are subject to the standard return period of 15 days. Returns must be initiated within 48 hours from the date your package is marked as delivered by the carrier. The item must then be shipped back within 15 days.To initiate a return, please email sales@vexclothing.com with your order number, photos verifying the new condition and reason for return.Items must be shipped back wrapped the same as it was received. Please use the tissue paper to wrap the metal on zippers as it can stain the latex. We put a lot of love into our items so please return them with the same care. If the return is not received in perfect condition we will not be able to accept the return. We are unable to offer free return shipping on eligible item(s) returned. You are responsible for the return shipping fee at the carrier’s rate.Once the return is received and approved, the refund will be processed to your original form of payment. If we are unable to accept the return based on damage the customer will be responsible for the return shipping. After 7 days the order will be considered abandoned. Seel Return Assurance is currently only offered on orders shipping to addresses in the United States. Please note, the cost of Seel Return Assurance is nonrefundable.Seel Return Assurance is NOT eligible for custom designs, rush fees, Repair Kits, ANY Latex Care Products, Gift Wrapping, Ornaments, Candles, Storage Bags, or Sample Products.