When the recycler receives your device they will inspect and test it to make sure it matches the condition you specified when you placed your order. This process will involve checking every function of the phone. If the condition doesn’t match what you specified, then the recycler reserves the right to provide you with an adjusted offer. They’ll contact you by email if this is the case and you’ll have the opportunity to either accept or reject their new offer. If you reject the offer, then the recycler will simply return the device to you.