HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores are a crucial metric in evaluating patient satisfaction. High HCAHPS scores not only reflect the quality of care provided but also impact hospital reimbursement and public perception. The symposium will address various strategies to improve HCAHPS scores, including:Effective Communication: Training staff on how to communicate clearly and compassionately with patients.Patient Engagement: Techniques to involve patients in their care plans and decision-making processes.Environment of Care: Creating a welcoming and comfortable environment that supports healing and patient satisfaction.Post-Discharge Support: Ensuring patients have the necessary resources and support after leaving the hospital.