To complain to Celeritas, customers may contact customer service. Customer service is located on the Celeritas website (https://celeritastransporte.com/en/). Customer service is open Monday through Saturday from 8:00 a.m. to 5:00 p.m. The customer service desk is open Monday through Saturday from 8:00 a.m. to 5:00 p.m. In addition to making claims, users can process suggestions, refunds, cancellations, and even inquiries for certain information such as the Celeritas tracking number. Besides, they can also receive advice for certain services such as Celeritas tracking. In the coming years, the company is expected to expand with the addition of new offices in Spain and Portugal. This will help Celeritas to position itself among the most promising companies in the transportation logistics industry.