The whole point of our Website Management Plans is to make it easy on you. There shouldn’t be much need to contact us for general support, but we realize that the need may arise. You are welcome to contact us anytime, as often as you like, for any reason. General support requests typically consist of technical issues, not content updates, design changes, or custom features. For example, general support requests might pertain to issues such as: problems submitting a contact form; images not loading; or other technical issues. Content updates, such as editing pages or adding new blog posts are limited by the number of tasks allotted in your Website Management Plan.