The Card provider may cancel your Purchase because you are purchasing in foreign countries. You can call your Card provider to approve this payment and the payment should be OK. 2/ Capture screenshot or video for the issue you get. 3/ Specify which template and version you are using. The Payment service from those global company may get down some time, so please wait for 1-2 days. Normally they will get back very soon. If the Order is stuck at the payment for a long time you can also ask us to cancel your order. Then you can try again. Currently Credit Cards (MasterCard, Visa) are available on our shop, every Credit Card can be used for shopping only once in 24 hours.