If you need to return a product here is what you need to know: · As long as the INOVATIV product is in ‘Like New’ condition and you haven’t owned the product for more than 60 days, you can return your product for a full refund. · PayPal Returns have a non-refundable 5% return processing fee. Affirm Returns have a non-refundable 6% return processing fee. · We do not accept product returns that are not in ‘Like-New ‘ condition or older than 60 days. · Each product’s ‘Like-New’ status will be determined upon arrival prior to issuing a full refund.