TRACKING SAYS MY ORDER STATUS IS – UNDELIVERED. The item was attempted for delivery but failed, this may due to several reasons. Please contact the local post office to make it delivered. The shipping company General explanation: Possible reasons for unsuccessful item delivery attempt: addressee not available at the time of delivery; delivery delayed and rescheduled, addressee requested later delivery, address problem – unable to locate premises, rural or remote areas, etc. **Tracking says my order status is – alert.** The item might undergo unusual shipping condition, this may due to several reasons, most likely item was returned to sender, customs issue, lost, damaged etc. General explanation: Your package is being returned to sender due to any of these reasons: item refused by addressee; incorrect / illegible / incomplete address; expired retention period; addressee absence; etc. Your package might be retained by customs department due to any of these reasons: contains prohibited goods; importation of the goods is restricted; retained by customs due to tax payable, or any other unspecified reasons. Your package may have suffered damage or been lost during the transportation period. If you ensure your package has been delivered successfully, please ignore this notice. However, if you haven’t received your package and it is under the ‘Alert’ status, then please pay attention: you need to read and analyze the detailed tracking information carefully. Due to complex description of worldwide shipping providers, we can’t auto-detect and determine all the status 100% accurately, hope you understand. If the item was returned, please contact us with the correct and full shipping address NOTE:* The items you ordered will reach you within 35 days for worldwide standard shipping* All **Paypal** pending orders need 1 more week for verification and processing. * When it’s the high peak of demand for logistics / holiday / festival / disaster / strike / demonstration… it will be slower according to the incidents which we can not control. If your order has not arrived after standard time, please contact customer service at contact page. You can keep track of your order at any time by visiting orders track page. MY TRACKING NUMBER ISN’T WORKING. Tracking code typically takes 5-7 several business days to update into the online system. Sometimes it will be 10-15 days when logistics has too huge backlogs. So please wait a few days more and then check again. If not, please contact us.