There are certain advantages to conveying terrible news in writing. Can more carefully tailor the message -can more clearly document the message -can send a message that serves as a reminder (providing directions, suggestions, and options for future actions). Writing allows for more precision in conveying messages than speaking. When giving bad news, it is important to be clear and concise without being insulting or vague. Written language is more precise than spoken language; therefore, written messages can be better conveyed with more detail. Writing can also serve as a helpful documentation tool since it provides a permanent record that can be referenced later if needed. New writers should know that writing well requires careful consideration of how each word sounds on the page. Using proper grammar and spelling ensures that the message is understood correctly by those reading it. Proofreading also helps to ensure clarity and conciseness. Bad news should never be delivered in person because non-verbal cues are not transmitted through the keyboard or phone line. Therefore, written messages allow for greater control over the content and tone of the message being delivered. Written messages are also useful because they can provide guidance/options for future action. For example, if someone is fired from their job, a letter providing information about other opportunities may help them find new employment more quickly.