The customer has a right to change or return ordered products during 14 days of receiving the order. The customer has a right to change or return all or part of the products in the order. The changed and returned products must be unused and in the original packaging. If you want to return or exchange products, first contact the online store and ask for return instructions. The customer is responsible for the postage costs arising from the return. If you want to return the product, please contact our customer service by phone or email. Please include your name, contact information and account number in the refund for a possible refund.