When initiating the return of an item from outside the UK, please ensure that the package is prominently labelled as 'Returned Goods' and remember to select the 'Return Goods' option on the customs declaration form. This procedural step holds significant importance as it can potentially prevent the imposition of import charges and taxes on the returned item. However, please be aware that we cannot assume responsibility for any instances where items are damaged or are misplaced/lost during transit.
Additionally, please note that the costs associated with returning the item will be borne by the customer. To safeguard against potential mishaps during transit, we strongly recommend considering the use of shipping insurance. This precautionary measure can provide coverage in case of any unfortunate incidents that might occur while the item is in transit.
Your understanding of these guidelines and precautions is greatly appreciated, as they contribute to ensuring a smooth and hassle-free return process for both parties involved.
Please review these terms carefully before proceeding with your return. If you have any questions or concerns, don't hesitate to contact our customer support team. Thank you for your understanding and cooperation.