While we use top-rated materials and construction standards, an act of nature such as a hurricane, tornado, or heavy hail can damage playset components. If this happens to your Swingit playset, you need to immediately stop all use until the unit is repaired. If you need a replacement part or component, contact our Swingit customer care office to set up a site visit. We’ll perform an inspection of the playset to evaluate your repair needs. We’ll order your custom components and install the new parts to make your playset attractive, functional, and safe again.