If more than 24 hours in advance, simply log into the client portal and cancel your appointment and request another time. If less than 24 hours advanced notice, we ask that you reach out to your therapist directly and/or call our office number at (360) 922-6977 immediately upon discovering you may need to cancel or reschedule your appointment. You may be responsible for the full fee of the session.
If it is necessary to cancel an appointment, you must cancel 24 hours before your scheduled appointment time. You will be charged the regular fee for the session if you have not notified our office of your cancellation 24 hours before the time of the appointment. All voicemails are dated and timestamped. If your appointment is scheduled for a Monday, please leave a voicemail over the weekend to confirm your cancellation.