Admin: Administrator (or Admin) licenses are part of AssetSonar pricing. We have three types of Admins as listed below:
Account Owner: An Account Owner manages the account and can configure the account settings and add-ons in AssetSonar. They have full access to the system and can view and take actions on all items and modules.
Administrator: An Administrator manages the items and operational modules within AssetSonar but cannot configure the account settings and add-ons. They can, however, view and take actions on all items and modules including the CUD actions.
Supervisor: A supervisor has all the permissions that an Administrator has but only for members in their own user listings.
Agent: An Agent is typically a support agent or IT technician responsible for responding to tickets and requests made to the IT team. They can view and take many but not all actions on items.
Staff User: A Staff User is typically an employee, student or end-user who is registered as a custodian of an item. Staff Users have limited access rights and can take specific actions on Items. AssetSonar offers a granular ability to define Custom Roles to match your team’s needs. The Agent role can be expanded to provide additional Admin function. Contact Sales or your Solutions Consultant to learn more. An additional per Agent licensing fee may be required. For more detail on roles see our Help article.