Telus provides home and mobile phone customers with several bill pay options: Banking Methods: Contact your bank to find out how you can make an offline or online payment with your account number and "Telus Communications" or "Telus.Mobility.Mobilite" as payee. Online Pre-Authorized Payment Setup: Log into your My Telus account here. If you don't have an online account, register for one here. Select the "Set up pre-authorized payments" option and follow the onscreen prompts. It typically takes one billing cycle for pre-authorized payments to start. Online One Time Payment: Log into your account, select the "Make a payment" option and follow the onscreen prompts. Mobile App: Download the Telus Mobile app here to your device and then follow the app's onscreen prompts. IVR: Contact Telus by phone at 310-2255, listen to the menu options, select the one for payments and then follow the prompts. You can also access the IVR and make payments on a Telus device by calling #123 and following the prompts.