Preorders on diapers may be ran randomly throughout the year. In the past we have had excessive delays when it came to preorders so we hope to only have ready to ship rounds going forward in 2022. To the preorders that have been affected by severe delays we are always happy to submit refunds on those orders without any fees. If we do run future preorders in 2022 information is as follows- by submitting your order you are understanding that delays are out of our control. If preorders are within its scheduled predicted arrival window, cancellation fees do apply. If preorders are delayed past the predicted arrival window there are no cancellation fees. There are NO exceptions to this policy.
Delays with our manufacturer are out of our control, and we do apologize to those who were affected by this in 2021. We will always do our best in the future to avoid this.
Please note: We do not accept bullying, rudness, etc to our team members in our Facebook group or via email, and in other groups. We understand that delays, etc can be frustrating but please remember to treat us how you would like to be treated <3