If your Creatista Plus has gone through the Descaling Cycle and 2 Rinse Cycles but won't end the Descale Mode, your machine is stuck in Descale Mode. One solution is to make sure to pull off and empty the drip tray, open and close the capsule lever, and empty the capsule bucket every time the Creatista Plus stops a step and prompts you to the next one. It may seem redundant or unnecessary to keep removing and replacing the capsule bucket and drip tray, but some Creatista Plus owners swear this helps. If you still can't get it to exit Descale Mode, call Nespresso Technical Support.