Make sure there is no dust or dirt on the touchpad. A good cleaning may be in order. Use a soft cloth to wipe away any dust or dirt that's on the touchpad. Also, use a can of compressed air to puff out anything that's in the cracks or under the touchpad.
2. Drumroll your fingers on the touchpad for ten seconds. Drumming your fingers on the touchpad causes vibration, which can loosen specks of dirt and jostle the debris out of the way.
3. Press the Esc key several times. The Esc key stops loading the current page. If something on the page is causing your computer to malfunction or freeze, pressing Esc a few times can interrupt the process and get things back to normal.
4. Turn the Chromebook off, then back on again. There's a reason why everyone in tech support says to restart your computer. It often works. Press and hold the Power button until the Chromebook turns off, give it a full minute, then turn it back on.
5. Perform a hard reset. A hard reset of your Chromebook doesn't affect any files on the computer, but it can resolve several problems. Hold the Power button until the Chromebook turns off, then press the Power and Refresh buttons at the same time to reboot and reset the computer.
6. Change how the touchpad works. Go to Settings > TouchPad and turn off features like tap-to-click, touchpad acceleration, and touchpad speed. Changing that behavior might get the touchpad working again.
If the above steps do not resolve your issue you can use an external mouse and schedule a time for the Technology Office to repair your chromebook.