Burn for as long as possible to create a wax pool, the ceramic or glass will heat the jar melting the wax, remove the warmed wax from the sides (remove completely or pile wax into liquid pool) and continue to monitor as it burns. Sometimes the wax will overwhelm the wick and you can pour the melted wax from the jar to allow the wick to heat more and melt the wax (removal of wax in sink is not recommended) you can also leave it slightly longer than the recommended 1/4 inch in this instance to heat the residue wax. As it burns the container will heat and burn the wax down.If you have further issues, please contact cheyenne@thelittleflameco.com