Some country's may charge import duties and taxes. Baxter Blue does not accept responsibility for another country's taxes or customs charges which may be imposed when your parcel is delivered. In the event that an international shipment attracts custom duties and taxes, you are required to pay all duties and taxes on the order upon the arrival of your goods in your country. We will not accept parcels back for a refund where the customer has chosen to not pay customs charges, as these are the responsibility of the customer. Please be aware that some countries have far lower thresholds than others and prior to ordering you are best to check your local government website. If a delivery is going to Canada, the United Kingdom or Europe we strongly advise you check your local government website regarding if custom charges will be applicable. We are not responsible if a shipment is rejected based on the receiving county policies. If a parcel is returned to us the shipping costs and any additional fees incurred will not be refunded. We are not responsible for lost or damage package during transit and will do our best to resolve any issues that may arise in transit, however we can make no guarantee.