We are always sorry if you cannot make the lessons that you have booked, but if you do not attend the lesson on the day we cannot give a refund for the missed lesson or reschedule. We are happy to provide a letter for your insurance company in this instance. If you miss a day of a group lesson, it’s fine to come back the next day but know that you may find yourself behind the rest of the group and may need to be moved down a level if appropriate.