Dispute Resolution involves individuals or businesses who are in dispute attempt to reach an agreement about how to resolve their dispute. Parties may resolve the dispute between themselves or seek assistance from an impartial person such as a Mediator. Types of Dispute Resolution are:
Negotiation, which involves parties communicating directly or with the assistance of legal representation in an attempt to reach agreement.
Mediation, which involves an impartial person (Mediator) to assist the parties to resolve their dispute.
Facilitation, similar to Mediation but is used for groups that are in conflict, such as a Body Corporate.
Conciliation, a process in which parties in a dispute attempt to reach an agreement with the assistance of an impartial person (Conciliator). The Conciliator usually has experience in the matter in dispute and can advise the parties of their rights and obligations.
Arbitration, which is a formal process in which the parties in dispute present their case to an independent person (Arbitrator) and are bound by the Arbitrator’s decision.