Context switching refers to the process of switching between different tasks or projects throughout the day. It’s often—if not always—disruptive to productivity, as it takes people time to switch gears and refocus on a new task.
Multitasking, on the other hand, refers to the ability to handle multiple tasks or projects simultaneously. This may involve working on different tasks in parallel, or switching between tasks rapidly to accomplish them more efficiently. Multitasking can be a useful skill in the workplace, but it can also lead to reduced focus and attention on each task, potentially leading to mistakes or errors.