Our fire pits are shipped LTL (less-than-load). This minimizes cost and offers more service options like special handling, lift gates, and notifications prior to delivery.Please remember the following when ordering a concrete fire pit:Someone will need to be onsite to meet the truckOnce off the lift truck, your fire pit will be left at the dock or project location, not at the exact assembly locationFire pits are packaged in a protective wooden box that needs to be dissembled with a screw gunBefore receiving and signing, you'll need to inspect your product for damages at the time of delivery