For kits without customizations, the production time is typically 3-5 working days. For kits with customizations, the production time is typically 10-15 working days. For this orders, our design team will send you the visual mockup, so you can always be 100% secure it looks right! It is important that you respond to your visual confirmation e-mail. Otherwise we cannot proceed with production.After everything is approved, we produce your order as requested. For both cases, once your order is finished, it will be shipped to your chosen location and you will receive an email with the tracking information. Usual shipping time is 3-5 working days. During high-season you might have to wait a few days extra.