Ru9 Foam Topper is warranted for 1 year, giving you peace of mind for a long lasting Topper experience. To qualify for the warranty, you need to be the person (1) to purchase and own the Ru9 Foam Mattress Topper; (2) purchased Ru9 Topper mattress from authorized Ru9 distribution channels. Within the first 01 year, Ru9 will carry out the warranty: repair/replace parts for any Ru9 Foam Topper whose dents/samples down more than 20% (1cm) are visible to the naked eye when there is no impact. action of external forces. In case after receiving the goods within 30 days, Ru9 will support 1 to 1 exchange if Ru9 Foam Topper has manufacturing errors such as: - The foam layer does not expand and the Topper does not stretch the cover after opening - The foam layer in the intestine is broken, unevenly distributed when flattening - The seam on the sheath is torn by more than 5cm and is deviated to the point of being unusable - The zipper is broken, can't be used Note: - Ru9 will conduct a re-check for manufacturing defects on the Topper that needs warranty, and offer an appropriate (replacement or renewal) plan. - Ru9 will renew the product with the existing version of the product (there may be a change in design, color,...). This warranty does not cover damage caused by normal wear and tear in use and by improper use of the Topper. For more information, visit ru9.vn or contact us via: 1900 636321 | help@ru9.vn
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