Sensitivity to operations in HROs is crucial because it enables organizations to:
Quickly identify and address emerging issues or discrepancies
Maintain a comprehensive understanding of the current state of operations
Make data-driven decisions that positively impact performance and reliability
Promote a culture of accountability and continuous improvement
Encourage open communication and information sharing across the organization
Key takeaway: Sensitivity to operations allows HROs to remain agile and responsive, facilitating informed decision-making and promoting a culture of accountability.