If you have entered your six-digit PIN incorrectly three times, your ID card PIN is locked. If you know the correct PIN, you can unlock your ID card yourself. To do this, you will need your PUK (you will find the PUK in your PIN letter, which was sent to you after you applied for your ID card). You can unlock your card with your ten-digit PUK in the AUTHADA app. To do this, open the AUTHADA app and click on “More” and then on “Unblock PIN“. After you have unlocked your badge PIN with the AUTHADA app and the PUK, you have three new attempts to enter the correct PIN.