5.1.Protected Disclosures should be reported in writing by the complainant after he / she / they become(s) aware of the same. The complainant should have clear understanding of the issues raised and should either be typed or write in a legible handwriting in English or in Hindi. 5.2. The Protected Disclosure should be submitted in a closed and secured envelope and should be super scribed as “Protected disclosure under the vigil mechanism policy”, If the complaint is not super scribed and closed as mentioned above it will not be possible for the Director Nominated to protect the complainant and the protected disclosure will be dealt with as if a normal disclosure. In order to protect the identity of the complainant, the Nominated Director will not issue any acknowledgement to the complainant and the complainant are advised neither to write the name / address of the complainant on the envelope nor to enter into any further correspondence. However, Nominated Director will get in touch with the complainant in case any further clarification is required. 5.3. Anonymous / Pseudonymous disclosure shall not be entertained by the Nominated Director. 5.4. The Protected Disclosure should be forwarded under a covering letter signed by the complainant. The Nominated Director shall detach the covering letter bearing the identity of the whistle blower and process only the Protected Disclosure. 5.5. All Protected Disclosures should be addressed to the Nominated Director of the Company Mr. Sanjay Kaushal who has been nominated by the Board of Directors of the Company at its Meeting held on or by way of Circular Resolution passed on 22nd November 2019. 5.6.On receipt of the protected disclosure Nominated Director shall make a record of the Protected Disclosure and also ascertain from the complainant whether he / she / they was / were the person who made the protected disclosure or not before referring for investigation and needful action. The record will include: a) Brief facts; b) Whether the same Protected Disclosure was raised previously by anyone, and if so, the outcome thereof. c) Findings of the Nominated Director. d) The recommendations of the Nominated Director / other action(s). 5.6. The Nominated Director if deemed fit may call for further information or particulars from the complainant.