Like any powdered formulas, sometimes clogged nipples happen. Following these steps can
1. Formula dissolves more easily in warm water. The warmest water you should use for Neocate Infant DHA/ARA is 122°F (50°C) to ensure the nutrient levels are not affected. (Water that temperature is pretty warm, but not uncomfortably hot is our best description.)
2. DO NOT use boiling water to prepare Neocate powders.
3. Stir or shake vigorously for the best solubility.
4. You can try allowing formula freshly mixed to "rest" for a few minutes and then give it another vigorous stir or shake.
5. If you still have trouble after trying the above tips, give us a call at 1.800.Neocate