Nobody likes to have difficult conversations, but as a firm leader, you’ll have your fair share of them. They’re inevitable. The ability to manage conflict is one of the most necessary qualities in a leader. This session will provide you with the tools necessary to resolve a myriad of situations and to navigate successful outcomes in difficult conversations.
Our learning objectives in this breakout are to:
Be able to describe communication strategies based on a given situation’s intended outcome
Distinguish the types of conversations you need to be involved in
Have a list of new strategies/tools to successfully negotiate difficult conversations
Credit Hours: 1.8 Field of Study: Personal Development Prerequisites: None Who Should Attend: Accounting Leaders Program Level: Intermediate Advanced Preparation: Program Level: None Delivery Method: Group Live