The exact way of loading utensils depends on the interior layout of your dishwasher. But the general rule is similar for all. On the top rack place the crockeries like plates, bowls, and glasses. The second shelf is generally loaded with cutleries (spoons, forks, and knives). On the third shelf, you should place larger items like pots and pans. You can alternatively place them at the back of each shelf as well. The larger utensils should be face down and aimed towards the arm of the sprayer. Loading the cutleries head-first isn’t a good idea. It might lead to nesting and will certainly not give the best results. To get better cleaning, alter the direction of some cutlery pieces while putting them into a dishwasher, this will get soapy water run through them easily.