OutcomeIn this article you will learn how to create a new solution as well as edit its content.How To - Add & Edit You can also watch a video on how to add and train a solution!In the Conversation builder click on “+ Solution" buttonEnter a solution title for the new solution and press enter - now the solution is createdClick on the cogwheel symbol  to the right of the solution title. A pop-up will open to the rightHere you can add the solution description text. You can also format the text, add hyperlinks, an image or a gifHit the “save”  buttonGood to knowTextsThe solution title should be concise and straight to the point (it is visible to the customer).Examples of solution titles:How-to reset your passwordChanging your delivery addressThe ideal lengths of a solution description text is around 400-600 characters. The character limitation (including all links) is 1200.Pro-Tip: You can also format description texts via our text editor formatting options or other texts like e.g. the solution title via our extended formatting options.ImagesAdd images or gifs to your solutions to enhance the experience and/or to show the customer how to do certain things.Current image display proportions in Widget are 220px by 150px.The maximum file size is 25 MB.EmojisEmojis are great to help make content more accessible, playful and illustrative. Use these shortcuts on your computer to open the Emoji keyboard in order to enter them right into the text.Press the keyboard shortcut Command+Control+Space (MacOS) or Windows Key+. (period) (Windows)  to bring up the emoji picker.