When an order for one of your products is made on SoulMart you will receive an email with the order details. When you receive the email you will need to log in to the SoulMart Seller Portal.
Go to your seller panel and click on “Orders” > “Order Listing” > “View” From here you can manage the order status.
Click ••• dots from the “Action menu” to view the order details, and enter the relevant delivery information.
Once the order has been fulfilled, you will need to mark the order delivery status as “Fulfilled”.
Once the order has been delivered, you will need to mark the delivery status as “Delivered”, enter the delivery date & submit.