My job, as the Relocation Counselor, is to administer a client’s relocation policy for the transferring employee and educate them on relocation benefits such as the home sale process. It is important not to rush the employee counseling process. Once the employee reviews their GBO benefits and feels comfortable with the details, I arrange a phone call to personally speak with them. I dedicate up to an hour of my time educating, addressing questions, and easing any concerns. There are many misconceptions and concerns about buyouts, so this allows me the opportunity to separate fact from fiction before beginning the process and put the transferee at ease about the program and process.