No. Please use your login credentials from ZenMate to access your CyberGhost VPN service once you’ve downloaded the CyberGhost VPN app(s). If you need any help, please visit the ZenMate Support Portal or contact us at support@zenmate.com. ZenMate will continue to manage your paid subscription and handle all customer support inquiries. Note that the CyberGhost VPN support team will not be able to help with ZenMate support questions, as they will not have access to your account.