Your international order may have been canceled for a few reasons. First, we have an approved list of both countries and products that we currently ship internationally. To see that list, please click here. Second, if your order was not billing and shipping to the same address, it will be canceled. For international order we require the billing and shipping addresses to be the same. Lastly, your credit card may have declined, or the products may no longer be available. Please use the Need Help link to contact us with any questions you may have.