Our standard production throughput is generally 3 business days.
Here is the order process flow timeline:
1) Your order is placed and paid for.  If your order is processed before 2pm – the timeline starts the same day.  If the order is placed after 2 pm – the order is processed the following day. This adds 1 business day to the timeline.
2) Image(s) are checked for order accuracy.  If the images are perfect – the order advances into the production queue.  If the images have issues, the process flow will begin the next business day after the client sends us the correct image.  Please note – we print the images exactly as you upload them.  Therefore, if the image is not the actual expected print size / resolution – we will print it as is.  If the image is not cropped – your image will be printed smaller.  Please read our artwork preparation guide.  We are not responsible for your uploaded artwork.
3) Production will print the image (depending on current demand) 2 business days after the image(s) are placed into the production queue.  Please plan for slight production delays.  Random days have huge order volumes.  This adds printing time.  We cannot control this issue.  Do not place an order on a Monday and expect delivery on Wednesday.
4) Once your order is checked by Quality Control and packaged, your shipping is scheduled and a tracking number is applied.  Our production facility is in Montreal.  If you are located in Toronto – standard shipping is 1 day.  If you live in Calgary – standard shipping could be 2-3 days.  If you live in Northern BC – standard shipping could be 5+ days.  Once your order leaves our production facility – we have NO CONTROL over UPS and Purolator delivery timelines.  We are not responsible for lost packages and delays.
PLEASE NOTE:  Express shipping DOES NOT mean the order will print quicker.  Production will still be a minimum of 3 business days.  Express shipping only applies to our carriers offering you an expedited delivery timeline.  Example Calgary – if standard shipping is 3 days – expedited MAY be 2 days.  We have no control over the actual shipping timeline offered by UPS or Purolator.