No. Sometimes even with the best of plans you can’t account for emergencies. That’s no reason to be dropped from the program. One call to your arbitrator and we’ll find a way to get you back on track. If you know in advance that there’s going to be a problem with a payment, give us 5 business days advanced notice and we can work out other arrangements. Keep in mind that we rely on you to make your monthly payments so that we know you are accruing adequate funds to settle your accounts that we are negotiating on your behalf. If you miss a payment, your debt relief program will be delayed and you could miss possible settlements.