Could be dependent on a number of different factors including not submitting your timesheet and banking details being incorrect. There are a number of possible reasons why you have not been paid: Payroll did not receive your completed and approved timesheet by the cut off date. For new hires, payroll did not receive your completed documents, including your ID, by the payroll cut off date. The bank details provided to payroll were incorrect or incomplete. You must provide your bank account name as set up with your bank, your bank code (3 digits), your bank branch code (3 digits) and your bank account number (usually 9 digits).