Step 1) The appointment is made and we attend your property. Communication is exchanged between the client and Ace Kitchens as to the client’s custom kitchen needs and what is possible, design-wise, in the area. We use the best custom kitchen design software in the country. Everything from doors, benchtops, splashback finishes and appliances are discussed at this first appointment as to what standard is required. We can also discuss what other jobs may require as few other designers have our range of services on offer.
Step 2) We return to our office and draw your room and custom kitchen layout up to scale to make sure there is room to move about and to fit all items that were requested. Then we can quote your project. A detailed initial quote document is created showing every detail, with scaled drawings/design and appliance information.
Step 3) We’ll then discuss this with you and if you’re happy with the quote and design provided, we’ll send through contracts before work commences.
Step 4) Then A colour 3D design is created and are sent to the client to check over. At this point, you can also request changes.
Step 5) Once the client as satisfied with the 3D design of their custom-made kitchen, they are invited to our facility to view all the various products, including benchtop materials, handles, door materials, sinks and taps. If you already know what you wish to use, then we can consult and accommodate.
Step 6) Materials are ordered in and your kitchen is manufactured at our factory. Once it is completed you can come and inspect it fully set up as if it were in your house completed.
We do this process so the client can see what they are getting prior to be expected to release payment for their kitchen. Most companies use contract installers and will only send your kitchen to your property after receiving payment and prior to release from their factory. Because you haven’t seen what you have paid for, you will most likely just get an items list.