If you discover a product is faulty, please call our Customer Service team on 000 000 0000 to discuss your options - we'll be happy to help. If your product is faulty or damaged, we'll gladly refund it. However, if the product affected is a perishable product, then you must call us before the expiry of the "use by", "best before" or "BBE" date stamped on the product to receive a refund.
While we don't offer exchanges, you're more than welcome to re-order any refunded item on your next shop.