It is recommended soon after purchase and prior to submitting a request for warranty support and for your convenience, you register the date of retail purchase and device serial number as both are needed to establish the start/end dates of the Limited Warranty. To register your Jroll Product, please download the Jroll App and activate your warranty. Please note: Registration is required to receive warranty service.
To receive warranty service, contact the Jroll Support Team by submitting a support request. We will troubleshoot and move forward with warranty service if needed. The Jroll Support Team is available for Chat and Email support Monday-Friday, 9AM - 7PM Pacific Time. Click "contact" below to submit a support request.