AllerVie takes care of all of our patients’ billing needs, from electronically filing insurance claims and patient statements to helping patients with questions about their bills. Patients who have a balance that is past due will receive a statement every month. Since payments are due at the time of service, any balances that are more than 30 days old are considered overdue. An outside collection service will be utilized for accounts that had a significant payment within 90 days of the date of service. AllerVie Account Services Representatives file our patients’ insurance claims. On occasion, you may find that your account has a credit balance. As soon as we find it, we’ll give it back to you. It could also affect your account. If you have questions about your bill, past due account balances, credit balances, to setup payment plans and more, please visit the location nearest you to view bill pay options available in your area.