You can contact them through Deus Ex Machina Europe's customer service contact page. You can also contact Deus Ex Machina Europe through their social media page. The general customer service page provides a message or contact customer service button for Deus Ex Machina Europe customers. Click this button to send a message to Deus Ex Machina Europe. Deus Ex Machina Europe customer service will handle the problem for you in a timely manner.