As much as we strive for perfection and to deliver without error, sometimes there can be confusion. We request that as soon as you receive your confirmation email that you check for any errors and if you identify, please contact us straight away via email info@nemoonblooms.ie or by phone +353 (0)1 9630042.If the order arrives and it is not as per your confirmation. We will replace once notified. Please note that at weekends and peak periods, there may be delays but you will be notified if there are any issues.