You can try to reload the page, this usually solves the problems. Click here for more information about reloading a web page. Try the following combination: Apple/ Mac: [CMD] + [R} Windows: [CTRL] + [F5] Linux: [F5] Another solution may be to use a different browser to try. The image does not work, but I do have sound You can try to reload the page, this usually solves the problems. Click here for more information about reloading a webpage on try the following combination: Apple/ Mac: [CMD] + [R} Windows: [CTRL] + [F5] Linux: [F5] Another solution may be to try a different browser. Both the image and the sound do not work. You can try to reload the page, this usually solves the problems. Click here for more information about reloading a web page. Try the following combination: Apple/ Mac: [CMD] + [R} Windows: [CTRL] + [F5] Linux: [F5] Another solution may be to use a different browser to try.