After purchasing the voucher for our exciting puzzle adventure, we will send you the puzzle template to print out as a PDF document by email. This template contains instructions that you can simply detach before giving the voucher as a gift. The recipient is then challenged to decipher the voucher using the puzzles. If support is needed, the recipient can visit our website, the address of which is noted directly on the voucher. There we offer helpful tips on how to solve the puzzle. This process transforms the voucher into an interactive and exciting experience that will be remembered for a long time!