If a black screen occurs, you can try to resolve it with the following methods: Restart the game or application: Try closing and reopening the game or application. This is a simple method that often helps resolve black screen issues in many cases. Check for updates: Make sure you have the latest version of the game or application. There may have been issues fixed in the latest version, so update if available. Check your computer or device specs: Ensure that your computer or device meets the required specifications to run the game or application properly. If you encounter the issue of the screen turning black when entering the game, please kindly report the symptoms along with your computer specifications and graphics card to hshsupport@ygg-cg.com directly. Our team will investigate and address the issue promptly.