Customer due diligence is a process of identifying the customer and verifying that customer’s identity
using reliable, independent source documents, data or information. It includes;
 Identifying customers, including beneficial owners;
 Gathering information on customers and beneficial owners and creating a customer risk
profile;
 Applying established customer acceptance policies to new customers;
 Maintaining customer and beneficial owner information on an ongoing basis; and
 Monitoring customer’s transactions and relationship with the customer on an ongoing
basis.