If the license key is not accepted by a Tactical Software product, please check the following potential problems:
Verify the license key is for the correct product and version being installed. License keys are not compatible across products or major version numbers. Point releases do not require a new license key (i.e. updating from 4.9.7 to 4.9.12).Verify that the license key is not an evaluation or timed key that has expired.Administrator rights may be required to enter the license key.Tactical Software products work in evaluation mode for 30 days without a license key. After this time has passed, a license key is needed to restore operation. If more time is needed to evaluate the Tactical Software product, contact your sales representative to discuss an extension of the evaluation period.If the above suggestions do not help, please email support@tacticalsoftware.com