Shampoo getting into the eyes can be painful and uncomfortable. But it doesn't usually cause long-term damage. However, in some rare cases, it can cause more serious problems. If you experience any of the following symptoms, like dry eye syndrome, blurred vision or blindness or swelling, and a heavy feeling in your eye, go to the eye doctor as soon as possible. Steroid drops can treat the condition quickly, or you may need surgery to remove the damaged cornea.