Reports to: AVP of Strategic Enrollment, International Partnership, and Alumni AffairsDepartment: AdmissionsClassification: Full-timeLocation: Costa Mesa, CAGeneral Description:As a member of the Admission Department, this creative and knowledgeable individual will assist in the planning, development and implementation of the University-wide recruitment and admissions programs. The Admissions Counselor will actively contribute to achieve enrollment goals as well as the growth development and activities of the department that promote a commitment to access and student success for our diverse student body.Responsibilities:• Represent the University both on- and off-campus to a prospective student, parents, secondary school counselors and other individuals or organizations involved in the college selection process. • Serve as the designated representative for community college outreach and achieve the enrollment goals for undergraduate degree completion programs and graduate programs.• Develop, plan, and implement outreach and recruitment strategies for colleges, universities, communities, businesses, and organizations to bring awareness of the University as well as to form relationships with students and potential partners. May travel to distant sites and events.• Support recruitment and enrollment activities including open houses, presentations (in-person and online), training sessions, orientation programs and class days, etc.• Accurately and completely portray University educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.• Work with Marketing Department to provide suggestions on marketing strategies and marketing materials to promote all programs.• Adhere to all state and federal accreditation and University rules and regulations regarding student recruitment.• Assist in agent and partner recruitment process and onboarding process, and help strengthen relationships with existing partners• Support the collaboration between the domestic admissions team and the Global College admission team, as well as among all other departments• Manage inquiries to achieve prompt contact and performance activity; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and maintaining consistent communication with all students throughout the admission process, including but not limited to outbound calls, emails, social media outreach per day to reach prospective students in a timely manner.• Conducting telephone- and web based personal interviews to qualify prospective students on their educational goals and interests, explaining available academic programs, advising them on admission requirements, and ensuring that all admission paperwork is completed properly. This may also include providing more in-depth counseling for undecided students.• Maintain student appointment schedule for prospective students and applicants (scheduled and walk-ins) as needed while updating the Universities CRM and SIS platform on a daily basis.• Identify and target different groups of potential students: active military, vets, mature adults seeking degree completion, busy professionals looking for career enhancement and counseling psychology professionals.• Review applications for admission and monitor the admission profiles of incoming students; facilitate communication between program chairs and prospective students regarding admission policies and procedures; resolve exceptional applicant problems.• Provide suggestions for improving and facilitating workflow for admissions and recruitment operations• Other duties as assigned by the AVP of Strategic Enrollment, International Partnership, and Alumni AffairsQualifications:• Bachelor’s degree in Business Management, Psychology, Education, Marketing, Public Relations, Counseling, or related fields.• Strong preference for candidates with 3 years of experience as an admissions counselor, recruitment and outreach specialist, or similar experience• Ability to be proactive, work under minimal supervision, with an appreciation for innovation, creativity and professionalism• Excellent communication skills, both verbal and written• Highly motivated self-starter with strong analytical, technical, and problem-solving skills with ability to troubleshoot complex issues and implement systemic solutions. Previous experience with University CRM and SIS platforms is strongly preferred.• Proficient with computer software including excel, Word, Power Point• High energy, meticulous attention to detail, and keen organizational skills highly desirable.• High knowledge of Social media platforms• Demonstrated ability to work in a proactively diverse and inclusive culture and effectively collaborate with all Departments across the organization• Ability to travel and work nights and weekends as necessarySofia University is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting the Human Resources Department at 888-820-1484 ext.10200.