WhatsApp Business Automation provides businesses with a set of tools and features that allow them to automate and streamline their customer communication Some of the reasons why you might need WhatsApp Business Automation include:
Increased efficiency: Automating repetitive tasks and processes can save time and reduce the workload for your team, allowing them to focus on more important tasks.
Improved customer experience: Automated messages and workflows can provide customers with faster and more accurate responses, leading to a better overall customer experience.
Enhanced scalability: Automation allows businesses to handle a larger volume of customer inquiries and support requests, which can be especially important as your business grows.
Increased customer engagement: Automated messages and workflows can help increase customer engagement and retention, by providing them with relevant and timely information.