Our items ship out from multiple warehouses and this means different products may ship from different locations and may not arrive at the same time. Once an item has left our warehouse you will be sent a "shipped" email confirmation with tracking details. The email will specify which items have shipped and you will receive a separate email for items from multiple warehouses. If the tracking for the missing items shows as delivered then please let us know within three business days which item is missing and we will further investigate this