Every policy has at least one policyholder—that’s the person or people in charge of the policy. If you’re a policyholder, you can make changes to your policy.
If you’re insured on a policy and not a policyholder, you’re not responsible for the policy and you can’t make changes.
In your online account, you’ll only see information for the policies where you are a policyholder.
If you want to make changes to your policy to add or remove a policyholder, speak to your Desjardins Agent.