We accept returns if the product contains a defect resulting from our failure (corrupted files, errors in the files, etc.). Exchange of collection or money refund is also possible if the customer has purchased a collection or model, but the files were not downloaded from customer zone. If you purchased an incorrect collection (an error in the choice of shopping, do not check the contents of a collection, format or number of polygons), and the files have been downloaded, we do not make the refund of payments or exchange for another collection.