Feel Center is a film company and therefore uses films, video clips, feature films for training. For example, for problem solving projects we involve the teams in the interpretation of theatrical or cinematographic texts that recall the problem: they write the screenplay for a film on the subject, shoot the video inside and outside the company, proceed with editing and post-production. With this method, the company equips itself with a videolibrary of problems, and solutions, generated from within.
Another example is the use of Virtual Reality: virtual reality stations with Oculus visors, on which participants engage in virtual experience in simulation, earning points, and recording everything on tablets. Viewing of films, feedback, proclamation of the best tutorial produced by the students. The work is narrated with professional video footage and a window on social media.
We shoot 12 double films, in which the typical customer relationship situation is filmed in the NO version, showing how not to do it, and in the YES version, using principles and techniques for respect and emotional involvement of customers.