An item may be returned for a full refund or exchange if it meets all of the following criteria: - Item return initiated within 7 business days of receipt - Item in original condition (unworn, unaltered, undamaged*) - Item has all original tags attached Items not eligible for return include: - All items marked Final Sale - Any items that have been engraved - All sample sale purchases - All special orders All returns are processed within 3 - 7 business days upon receipt of product minus $12 in shipping. Shipping fees are waived for exchanges. Adina Reyter reserves the right to deny a return or refund. *In the rare instance that your product arrives in less than perfect condition, of course you may send it back to us.