Let us know if there are any areas and/or tasks that are especially important to you. We’ll do our best to accommodate your special requests. Prepare your home by putting away anything that might hinder the successful cleaning of your home’s surfaces. You cleaners typically do not allocate more than 1 minute per room to organize and pick up clutter. Let us know the names of any furry (or feathered) loved ones at home so that we can give them a little attention while we’re there. If you won’t be home for your service, be sure to let us know in advance where to find your house key as well as any keyless entry or alarm codes. If we’ve sent you a recurring service lockbox, let us know what 4-digit code we should use. For move-in/move-out cleans, please confirm that your water and power are turned on in advance of our arrival. We will need these to clean effectively. Make sure we have a good phone number for you in case we need to reach you during your service.