If you are asked to make a payment always check the request is legitimate – even if you were expecting the request. Verify that the correct company has emailed or messaged you and that their bank details are correct. If you get an unexpected message via WhatsApp, text, or social media asking for money, directly contact the person they are claiming to be (e.g. if the message is supposedly from a relative ring them on their usual number and ask if they have contacted you via another number to request money).