There are a couple of options. The seller lowers the sales price to the appraised value, or the buyer comes up with the difference in order to close the sale. There could be a meeting of the minds in the middle as well. Finally, there is a third option, the real estate agent submits other sales to justify the sales price and gets the appraiser to adjust his evaluation. The Professional (1%) and the Premium (5%) package include appraisal and closing support.