For Non-Pre-Sale Parts Orders:
Once you've placed your order, we aim to provide the tracking number within 3 working days. This allows you to stay informed about the progress of your shipment.
For Skateboard Orders in Local Warehouse Stock:
Similarly, for skateboards that are readily available in our local warehouse, you can expect to receive your tracking number within 3 working days post-ordering. This enables you to track your board's journey to your doorstep.
For Skateboard Orders Shipped Directly from Our Headquarters in China (CN):
For these orders, the tracking number is typically sent to you within 7 working days after the order has been placed. Please be aware that for shipments using UPS, FedEx, or DHL, the tracking number might only reflect activity after it has cleared customs in the destination country. This means that there might be a period before the local courier company picks up the package, and logistics updates begin.
We understand the importance of tracking your order and will endeavor to provide you with the necessary information as promptly as possible. If you have any concerns or do not receive your tracking number within the specified timeframe, please contact our customer service team(hello@linnpower.com) for assistance.