If you have made your booking directly with us, you can cancel it free of charge. To cancel your booking you have two options:
Access our website and, in the section "My bookings", choose the option "Cancel reservation" for the booking you wish to cancel. Once you have selected this option, a prompt will appear to confirm that you want to cancel the reservation. You must click on "cancel this reservation". Afterward, a confirmation prompt will appear, and once the cancellation process is complete, you will receive an email in your inbox.
Alternatively, you can send a cancellation request to booking@cargest.com, and we will proceed with the cancellation.