We do not offer exchanges in the true sense of the word.
If you have changed your mind and would rather buy something else instead of the products you received, you can simply return your order to us. You must bear the costs of the return shipment. As soon as we have received the products, we can refund the amount to your original means of payment.
You can then place a new order for your desired products.
For a return, please contact us via our returns portal:
https://doonails.typeform.com/to/HxSo1MkN