All trades are final. If you trade your guitar in on an insturment from our inventory and want to return the guitar we sent you and get your old guitar back, it will not be possible. All trades are final since we will have already spent a lot of money on labor to get your guitar prepped for sale. We can give you store credit according to the value of your trade-in so that you can pick another cool instrument if you don't like the one you recevied. See our return policy for full details.