This almost never happens, but if it does, please proceed with the following.An order form is included in every parcel sent from our warehouse - please check the order form to ensure there are no items missing from the list.If an item you have ordered is missing from the packing list, this will likely have been removed due to it being out of stock. You will be notified by email should an item you've purchased is out of stock.If you haven't received an email notification about any changes to your order, but you're still missing an item, please contact us immediately with the following information: 1) Order Number and 2) Missing Item(s)Our support team will investigate the matter and will resolve the issue for you as quickly as possible.** All missing item claims must be made within 7 days from the delivery date of your order. **