If you live in the EU all items include all import tax, duties & courier clearance fee charges, unlike if you ordered off a US company which can really mount up when ordering from outside of the EU trade zone.
To return an item to us you will be sending it back to a UK returns address. When sending anything back to the USA you will have to apply to have any import tax & duties refunded back to you which means paperwork, plus any advance clearance fees paid will not be refunded back.
As a company, we feel it is important that our customers are fully protected under EU Trading Law purchasing from us and you have certain rights that you will not have if ordering from USA.