A. A liftgate is a device on the back of a freight truck used to raise/lower items from the ground to the truck bed and vice versa. The bed of a freight truck is about 56" high and is designed for loading/unloading at a loading dock or with a fork-lift, not to and from ground level, so getting very heavy or bulky items on and off the truck can sometimes be a challenge. If your delivery location is a residential address or does not have a loading dock or fork-lift and the item is too heavy to remove from the truck by hand, you will most likely need a liftgate.If your delivery location has a loading dock or fork-lift, you won't need a liftgate. Alternatively, some large or bulky items may be lightweight enough for you and your staff/friends/neighborhood teens/etc. to remove them from the truck, in which case you wouldn't need a liftgate either.