Once logged in to Internet Banking, select the ‘Transfer/Pay’ tab from the top of the screen and ‘BPAY’ from the slide-out menu. Complete a Second Tier Authentication when prompted (A Second Tier Authentication is only required once per Internet Banking Session). Select which account you wish to debit from the drop down menu. You can change your default debit account by selecting the ’Settings’ tab and ‘General Settings’ from the slide-out menu.
To pay an account from a previous BPAY biller, select the relevant biller from the Payees list on the right hand of the screen and enter the amount you wish to pay. To find your previous Biller easily, you can sort your billers by the Biller Name, Description or the last payment date. You can also search for a previous biller by selecting the “Search” icon with the magnifying button and typing in your search criteria.
Complete the remaining fields by entering the amount you wish to pay. Ensure the Customer Reference Number is correct, as some billers change this number for each bill. Ensure that ‘Update billers’ is ticked if you would like to save this biller’s information in the Payees List on the right hand side of the page.
Click the ‘Create Payment’ button to proceed with the BPAY. Confirm the details on the screen, and when correct click ‘Confirm’ to finalise the payment or click the ‘Edit Payment’ link to modify the payment details. You will receive an email confirmation if you have this option turned on.