You can stop payment on a check through online banking, by calling our 24-hour automated telephone banking at (603) 647-1177, or by calling our Member Contact Center toll-free at (888) 786-2791. A verbal stop payment on your account will be accepted by telephone, but you must sign and return a stop payment form, which you can pick up at any branch, within 14 calendar days of making the verbal request. The stop payment will be deleted from the system if the stop payment form is not signed and returned within 14 calendar days. A processing fee for each stop payment will be automatically deducted from your account. An accurate and complete stop payment is guaranteed after a 24-hour waiting period.