It is not always necessary to be present. Your proposal is always personalized to meet your needs. However, to do that, it's best if we have a chance to meet and examine your property together so you can help us understand your objectives for the work, as well as any limitations or other factors we need to be aware of. We work outside so if the trees are not locked behind a fence you do not need to be there, but we prefer to meet you in person. We like to build a relationship with our clients, as well as explaining what we suggest for your trees and the reason why.  For your first appointment with our company, it is best that you are present. However, if you cannot be present, we request that you mark the tree(s) in question... ribbon, tape, snowplow markers, and paint (for removals) all work well. We also ask that you be available by phone for any questions or a virtual walk-through.