To delete your Qoins account, you must first delete all of your upcoming payments. To do so, tap on each payment from the Upcoming Payments card, tap the three dots and select “Remove this payment.” Any outstanding funds will either be refunded to your checking account or sent out as a payment to the creditor. If there are any pending withdrawals, the payments will be sent as soon as Qoins receives the funds and users will be notified via email. Once your linked payments are deleted, contact customer service and ask that your entire account be deactivated. This can take up to two weeks.