You can return your order within 45 days, provided it's in the original condition, with labels intact and unused. Keep the packaging, as a refund won't be possible without it. If you've wired in your light and wish to return it, refunds are possible only for manufacturing faults. Check the Delivery and Returns section on each product page for specific return courier charges. If using your own courier, ensure adequate insurance. Returns are unavailable from addresses outside the UK and Ireland. Collections are available Monday-Friday. Feel free to contact us for assistance or alternatives.