Tower Hill Personal Lines property policyholders can file a claim online through Customer Portal by clicking on the “File a Claim” button after logging in. You can also track the status of your claim online 24/7 through your Customer Portal account at THIG.com.
Customers without Internet access can contact our Customer Service Center at 800.342.3407 for assistance. If you have a flood or watercraft claim, please refer to the contact information below to report a claim: