Reclamation If you notice any damage caused during transport when you get the product, please inform us without delay to agree on a change or return. If you notice a manufacturing failure or fault in the product, contact our customer service immediately. We will investigate each case in detail and ask your co-operation to, firstly, get you a compensation and, secondly, prevent future flaws. handle Sending the photo of the reclamation product and fault will speed up the handling process. You can contact our customer service By phone +358 20 730 6380 (weekdays from 8am to 4pm) or by email info@disturb.fi or through a live chat Reclamations are handled case by case and we wish to receive your feedback. In the case of a potential manufacturing flaw, the return and exchange time is not limited to 30 days. Our customer service will help if there is any question or complaint about our products or services. We process feedback and complaints on a case -by -case basis and are happy to receive feedback. If an unsolvable dispute occurs between merchant and consumer on a product, consumer can contact the disagreement on Consumer Disputes Board (www.kuluttajariita.fi) to be resolved. In disputes, we urge the customer to turn to our customer service, and if the matter is not resolved, then consumer advice. The European Commission's online dispute resolution forum: ec.europa.eu/odr