We have 4 key steps that are imperative in deploying a unified communications system:
Assess your network to ensure it is robust enough to cope with the increased data needs, and allow you to identify and rectify any problem areas.
Assess your users’ needs and workflows, what they are currently using, and whether you can bring it all together in one platform.
Assess your IT team’s capabilities to decide whether on-premise, hosted, or cloud (UCaaS) is the best option, both in regards to the project deployment stage, and long-term maintenance.
Assess available platforms based on your organisation’s long-term technology strategy – to ensure best ROI, make sure it is the choice that is most scalable, and shows the most longevity for your organisation.
There are many other facets that are key to a successful UC deployment, but those 4 will make sure that you are on the right path.