BTW offers a drop shipping to your customers for regular orders and exchanges.  Regular drop ship orders must be placed at least 12 days in advance.  The order will be drop shipped to your customer along with an ARS sticker (for no-charge return of item) with instructions regarding the return of the items.  Service charges in the amount of $30.00 per unit apply for this service and covers UPS ground delivery to and from customer.  This service is only available for single orders and certain restrictions apply.  Expedited shipping are available upon request, additional fees apply.  Customer exchange drop shipping service is also available.  Shipping charges and any applicable additional rental charges will be billed to directly to Account.