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Table of Contents What you should know Legal requirementsTermination button on order confirmation page becomes mandatory Shortening of notice period for all subscriptions Monthly cancellation for subscriptions with a minimum term and automatic renewal Further information Display of notice period on the order form How to remove the distinction between private and business customers on the order formThe new Fair Consumer Contracts Act, which regulates the termination of subscriptions, will come into force from 01.03.2022 and 01.07.2022. The aim of this Act is to protect consumers from excessively long contract terms and notice periods. To be more specific, the changes to the law concern:the shortening of the notice period for subscriptionscancellation of subscriptions with a minimum terma termination button for contractsAttentionThese changes in the law only apply to private customers, i.e. customers who buy your product privately rather than for business purposes.What you should knowDigistore24 will automatically implement the changes in the law:You don't need to do anything. Digistore24 will implement all the necessary changes automatically at the above-mentioned times. b. The laws only apply to the reseller   Digistore24 GmbHIf you only sell through the resellers Digistore24 Inc., USA and Digistore24 LTD. UK, the buyers of your products will not be affected.c. Distinction between private and business customersSince the change in the law only affects private customers, the following distinction applies: customers who indicate they're a company when making a purchase or select the "Company" field in the "I am ordering as a company/private customer" section are considered business customers. In all other cases, customers are considered private customers.Legal requirementsTermination button on order confirmation page becomes mandatory From 01.07.2022, the following regulation will apply to contracts concluded online:For sales via the GmbH reseller, an easily accessible termination button for all purchase contracts must be available for private customers.This change applies to new and existing online contracts.If the business does not meet these requirements, a customer may terminate their contract at any time without notice.Implementation at Digistore24From 01.07.2022 onwards, a termination button will automatically appear on all Digistore24 order confirmation pages. You don't need to do anything here. If you want to provide a termination button to buyers already, proceed as described in this guide.Note: Optional button for the resellers Digistore Inc. and Digistore LtdIf you only sell through the resellers Digistore24 Inc. (USA) or Digistore24 Ltd. (UK), a termination button isn't mandatory. However, if you still want to provide one for private customers, please proceed as described in this guide.Shortening of notice period for all subscriptionsFrom 01.03.2022, the notice period for all subscriptions will be 1 month and no longer 3 months.You don't need to worry about this because the current cancellation period at Digistore24 for subscriptions is already within this legal requirement. So nothing will change for you and you don't have to do anything.Monthly cancellation for subscriptions with a minimum term and automatic renewalFrom 01.03.2022, the following regulations will apply to subscriptions with a minimum term and automatic renewal:After expiry of the minimum term, the buyer may terminate their contract on a monthly basis.In other words, a tacit contract extension will only be permitted in the future if it's for an indefinite period and termination is possible at any time with just one month's notice. This regulation only applies to contracts concluded on or after 01.03.2022. This means it doesn't apply to contracts already in force.Implementation at Digistore24:The settings for the notice period are automatically adjusted from the above-mentioned point in time. You don't need to do anything here.Further informationDisplay of notice period on the order formTo ensure transparency, we show the respective notice periods on the order form. In doing so, we show both those of the private customer and those of the business customer. The goal is to ensure customers know the contract terms before their purchase and can view them directly. If you don't want to distinguish between private and business customers, please take a look at this section.a. The notice period is displayed on the order form when: you sell via the reseller Digistore24 GmbHyour product can be purchased by private as well as business customersyour product can be purchased by private and business customersb. The notice period is not displayed on the order form when:you only sell through the resellers Digistore24 Inc. or Digistore24 Ltd.a. you sell your products to private and business customers and you've set a cancellation policy that can apply to private customers (minimum term of 24 months or less, thereafter can be cancelled monthly)b. or you've selected the setting that only business customers can make a purchase in the order form.Display on the order form: how to remove the distinction between private and business customersIf you remove the distinction between a private and business customer, a text will appear in the order form below the purchase price that applies to both customer groups.How to remove the distinction between private and business customers:Option 1: Offer your product for business customers onlyOpen Account > Products.Click on the pencil icon next to your desired product.Switch to the Order form tab.Scroll down to the field Ask for company.Select the Yes, company is required optionClick on Save.Option 2: Customize the subscription cancellation policy in the payment planSet your subscription cancellation policy in the payment plan so that it applies to both private and business customers (minimum term is a max of 24 months with no cancellation period).Open Account > Products.Click on the pencil icon next to your desired product.Switch to the Payment plans tab.In the Number of payments field, select Subscription.In the Minimum term field, select a term of a maximum of 24 months without renewal ("none thereafter")Click on Save.Relevant articlesCarry out subscription cancellations as a vendorChanges to subscriptions and installmentsPayment interruptions for installment and subscription paymentsLimited installments and taxes: how to pay taxes on installments and limited subscriptionsDigistore24 support processes for refund and cancellation requests