You will need to follow a few simple steps to make a terminal illness claim under your life cover policy. After contacting your insurer, you will usually need to provide the following:
A completed claim form. Your insurer will send you a form to complete. Your treating doctor and specialist will also need to fill out sections of the form.
Proof of ID. You will need to provide a certified copy of your birth certificate, your current Australian passport or your driver's licence.
Policy details. Next, you will need to provide your original policy document and policy schedule.
Medical information. Your insurer will also need copies of any relevant medical reports, test results and investigations performed.
Once you've submitted all the required information, your insurer has 10 days to respond.