Outside of company walls, brands are using multiple channels to connect with their customers such as social media, email, direct mail, the company website, and telephony, to name a few. The idea is to meet with customers wherever they are and make it easy for them to connect.
As more companies focus on employee engagement, they’re taking advantage of many of these same communication methods for their internal communications.
Internal Communication Methods
The basic methods of communication for businesses include email, online employee portals, dedicated employee phone lines, blogs, and intranet web pages. Companies can also use onsite digital signage for visual communication.
More traditional methods of communication include print media such as posters, newsletters, and notices, as well as face-to-face communication.
Creating an internal communications plan depends on many variables. For example, if your objective is to share information quickly, then you might turn to digital channels. This doesn't give you the benefits of eye contact or seeing facial expressions and gestures, but it does help to get the word out quickly.
If you are thinking about creating a newsletter, check out these examples of internal newsletters.