There are multiple ways to get a copy of your certificate.  We recommend that you first try accessing it electronically, by visiting www.myrc.redcross.ca > My Profile> My Certifications.  Your Certificate will be available in pdf format for downloading, printing, and/or emailing.
If you are having difficulty accessing your certificate this way, you can call us at 709-725-9877 or you can call Canadian Red Cross National Contact Centre at 1-877-356-3226 for support.