Returns: Items you have receivedWe understand that sometimes you change your mind after you placed you order and we're happy to return any unopened products within 14 days of delivery.  Shipping is to be covered by the customer. We do charge a 25% restocking fee due the the high costs of free shipping that we offer customers. In the event that we made the error, we will waive the restocking fee and cover the cost of shipping, but we must be notified with two weeks of parcel delivery. In this case, we pay for the shipping. Cancellations: Items you have not received yetYou can cancel your unfulfilled order within 24 hours of original purchase without any cancellation fees.Orders cancelled after the 24 hour grace period, and before the alotted 14 business day shipping window, may have a cancellation fee applied. In the event your order goes unclaimed from the courier, your order will be returned to us. We can
resend an unclaimed order, but the incurred return shipping and initial shipping
must be paid prior to the order being resent. If you would like a refund
on an unclaimed and returned item, the incurred return shipping and
initial shipping will be held from the eligible refund along with the
25% restocking fee .