All orders placed on our website are processed & shipped within 3 business days (excluding weekends and holidays). If you have placed the order during the weekends or holidays, your order will be processed within the next business day. Once processed, you will receive another notification when your order has shipped that will include the tracking number for you to be able to track your shipment. Once shipped, delivery can take between 5-10 business days to be received. *Delivery time may vary in cases of situations beyond the control of the courier (e.g. Customs Clearance, severe weather conditions, government lockdown, movement restriction policies, etc). Important Note: Email or notifications containing the tracking details of your shipment may sometimes be filtered by your junk mail settings. Please kindly double-check both your inbox & junk mail folder if you have received your shipment details. If you have not received any tracking details within 3 business days of placing the order, you may contact our Customer Support Team at info@avi-8.com who can resend the details to you.