If you are not satisfied with the product you ordered or for any other reason, you have the option to use our money-back guarantee, which you can request within 30 days of receiving the package. It is important to note that we can only accept returned products that haven't been used, so please let us know at info@mobilfox.hu immediately after receiving your order if you would like to use the money-back guarantee. Our staff will respond to you as soon as possible with the correct steps.