Comfort Keepers develops a custom, individualized and completely confidential Plan of Care for each client. This document describes the home care services needed and when the client would like to initiate care. Care plans include tasks and goals to help caregivers provide the best physical, mental and emotional wellbeing care. Once a client and their loved ones agree on a plan with the local office, staff will use that information to recommend the Comfort Keeper who will be delivering the service, establish the schedule and develop a strategy for ongoing communication. Plans of Care are reviewed with the client and family at least every six months, but reviews may be more frequent based on state regulations. The review ensures that new goals and needs are addressed and gives Comfort Keepers the opportunity to ensure that the client and their family is pleased with the care being provided.