Kindly be aware that we receive numerous inquiries weekly, and when we confirm your date, we forego other potential customers interested in the same timeframe. As we make this commitment, we request your reciprocal commitment to securing your party reservation.
Should you need to reschedule, we can accommodate this request with a minimum notice of four (4) weeks before the event, subject to a rescheduling fee of 20%.
Please note that the secured deposit is non-refundable in the event of cancellations. Cancellations made with less than two (2) weeks’ notice before the event are not eligible for any reimbursement or rescheduling.
In the unlikely event that we must cancel your reservation due to circumstances beyond our control, such as a death, mechanical issues with the truck, or an accident, please rest assured that you will receive a full refund, including your deposit. Additionally, we
extend the option to reschedule your event at no extra charge. Your understanding and cooperation in such unforeseen situations are greatly appreciated.