We process orders very quickly to ensure that you receive them as soon as possible.Once you click on 'Confirm & Pay' we cannot make any changes or cancel your order as our warehouse team have already started to process your order and prepare it for delivery.Once your order is received and you still wish to cancel your order, simply contact us via the email contact box at the bottom of this page to inform us that you wish to cancel your order and return it to our facility. A customer service representative will then be able to inform you of the steps to follow to make your refund in the event of cancellation. Once we have received your parcel, we will contact you to inform you that we have issued a refund for your items*.Please note that your returned items will be checked on arrival if the items have been used in any way. If the items appear to have been used in any way, no cancellation will be issued and the items will simply be returned to the sender.