As soon as a public authority receives a request, it considers whether it contains the appropriate information so the process may be started. If not, the FOI officer will be in contact in order to make the necessary clarifications. As soon as this is cleared, the FOI officer will log the request on a tailor made IT system. From then on, all notifications and information will be communicated to you via this system. If you submit a request through the e-ID section of the website (only e-ID card holders can subscribe to this service), the request will immediately find itself in the FOI officer’s backend system. For instructions on how to submit a request via e-ID, please consult the “Guide to e-ID users” that can be found on this website.