Hello Marvin- Our apologies for the confusion, the completion certificate does not come automatically. Please see below our Florida Completion Certificate Policy. Completion certificates are processed during business hours within 3 business days after your completion. The certificate has been emailed to you as an attachment. Thank you for choosing TrafficSchool.com for your traffic safety needs! Florida Completion Certificate Policy: Florida 4 Hour Traffic School Online traffic school course completion certificates are processed within three court business days. Rush processing of your certificate will be made available when you complete your traffic school course Monday-Friday before 6PM EST. If you choose rush processing, your certificate will be sent on the same day of completion as long as you have completed your course before 6PM EST and will be sent via the delivery method chosen or required by the court. There may be an additional fee for this service. If you complete after 6PM EST, the certificate will be sent the next business day. Traffic school completion certificates are only processed on business days (Monday through Friday). Traffic school completion certificates are not processed on the weekend (Saturday & Sunday). Certificates are mailed directly to the student. TrafficSchool.com must follow the requirements set forth by your court regarding where to SUBMIT your certificate of completion. There can be no exceptions. Certificates are delivered via First Class Mail for all counties. Additional certificate delivery options are available for all counties.