You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email support@addiemay.com. All you need to do is send us an email with the subject line "CANCEL".If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at support@addiemay.com. If the address is wrong, we can correct this within 24 hours.