Make sure you have the current version of Zoom, and make sure the operating system of the device on which you're using Zoom is up-to-date. Then, try restarting Zoom. If that does not resolve your technical issue, try restarting your device. You can find more help on Zoom's website at https://support.zoom.us/hc/en-us.
If you need more technical assistance attending our classes and camps, please log into your account on our website, varsitytutors.com, then clicking "Account," then "Account Home" in the dropdown menu in the upper-right corner. This will take you to your client dashboard. At the bottom right-hand corner of your dashboard, you'll see an option to live chat with our customer support team. If you are unable to log in to your account, you can connect with one of our representatives through text message at (888) 888-5181.