We start by visiting you at your home to listen carefully to you to fully understand what your support needs are. Once we get to know you, we will complete a comprehensive assessment of your situation to help us tailor our support around you. Based on your needs and preferences, we will partner you with a fully-trained carer to help you live the life the way you choose in the comfort of your own home. All of our carers and support workers are fully-trained in their role. They also undergo a comprehensive screening process before they begin working with our service users, ensuring the support they provide is of the highest quality. You will also receive ongoing support and advice from our in-house office team based at our head office in Llandarcy, near Swansea. You can have full confidence in the knowledge that we are fully regulated and regularly inspected by the CSSIW (Care and Social Services Inspectorate Wales).