You may wish to carefully consider any communication you receive from someone other than your bank or creditor.
Debt settlement or debt relief companies may offer, for a fee, to negotiate with your creditors for debt reduction or settlement. Some solicitations may be part of a scam. Be wary of claims that an entity can eliminate or cancel various types of debt, including mortgages, credit card balances, student loans, auto loans, and small business loans. These ploys are all designed to allow these companies to take your money by collecting fees for doing nothing, possibly stealing your identity, or both.