If you encounter an Office Add-in related issue that only Microsoft can solve, you can go and report that issue in GitHub under OfficeDev / office-js.Attention: Please keep your wording as neutral and accurate as possible. Also, please do NOT mention officeatwork or any of their products as you are publically describing an Office/Microsoft issue and not an officeatwork related issue. Thank you.Here is the link to the issues page: https://github.com/OfficeDev/office-js/issuesTo create a new issue, click the 'New issue' button, and then, in the 'Report a bug' section, choose 'Get started'.Let us know that you created an issue. We can then try to help follow up on the issue with Microsoft team members.