After a person has passed away, the digital mail from companies and authorities is automatically stopped and switched to physical distribution again.
If a relative wishes to terminate the Kivra account and/or access previously received digital items, we may share the inbox with one or several people after a death certificate with family investigation from the Swedish Tax Agency has been sent to support@kivra.se. We can also receive a register of estates where the estate appears, a will or a decision from the District Court. If the estate consists of several people, a power of attorney is also required from the other co-owners of the estate.
Please note that the relative who wants to access the inbox must have an active Kivra, with which we can share the contents