Please contact us immediately or within 48 hours of receiving your order if you received merchandise that is incorrect, missing, and/or defective so we can send a replacement ASAP.
We require a video unboxing before opening the package.
"No unboxing video, no complaints accepted"
The unboxing video should start before opening the package when it arrived.
Please include your order number, unboxing video, photographs of the item(s), and all related references upon receiving your package.
We will do our very best to resolve your case as soon as possible.