The golden rule for removing make-up from sensitive skin prone to redness is to use your fingers: the gesture is gentler and limits friction.
It’s preferable to use soft lotion-like textures and to opt for formulas without potentially irritating substances.
For those who are loyal to removing make-up with a cotton pad, you can soak the cotton in Avène Thermal Spring Water before applying your make-up remover to the same cotton: a guaranteed instant, soothing, fresh effect!