If you go to Rakuten website, they claim that they have more than 12 million happy customers who have received more than $1 Billion in cash backs. Back in 2013, Rakuten bought Ebates and after 2019 Ebates was officially renamed to Rakuten. If you search about the legitimacy of Ebates and its services, you will find tons of positive reviews that tell that it has always been a legit website.
Now, as the services are operated under the name Rakuten, the company still has very good reviews from its customers. You can even access Rakuten tracking for your packages so that you can keep an eye on every movement that is made by your shipment. Rakuten also has an A+ rating with the Better Business Bureau, and you will find thousands of positive reviews on all the famous user review sites.
Reviews about Rakuten shipping times are also very good, which means you will have a pleasant experience by shopping at this website. All in all, Rakuten is a trusted website with millions of satisfied customers around the globe.