Everest offers Returns, Exchanges, and Warranty Replacements, each with their own policy. This section will explain the Exchange Policy. Everest offers free and fast exchanges. If you would like to exchange your purchase for something different, please read our exchange policy thoroughly. After reading, please submit a request through the portal below to begin the exchange process. CLICK HERE TO START THE EXCHANGE PROCESS Everest UK Holiday Return Policy 2023 We want everyone to enjoy an Everest gift this holiday season! In efforts to make the customer experience pleasant, happy, and friction free, we have extended our holiday return and exchange policy. Please read carefully below. For orders placed between November 13, 2023 through December 25, 2023, Everest will accept returns, for a refund, for products in unused* condition until January 8, 2024. For orders placed between November 13, 2023 through December 25, 2023 Everest will accept exchanges for products in unused* condition until January 25, 2024. Everest UK Standard Exchange Policy Everest will accept exchange requests for eligible products within 30 days of the customer's receipt of goods. All eligible exchange products should be in clean, unused and unworn condition. Exchange Process Everest exchanges are fast and simple. Once your exchange request has been submitted, please write in detail which product, color, and size you would like to exchange for. You will then receive a shipping label* to send your exchange back to Everest. Please ensure the returned goods are packaged carefully to avoid damage during transit. Once exchanged items are processed by the return and exchange department, all new orders will automatically be shipped to you. Everest will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled, or damaged during transit. The product must be in its original condition upon receipt to be accepted as an exchange.  Damaged, worn, dirty, or otherwise unsellable products will be declined by the exchanges department and an exchange will not be issued for any products not in unused/new condition. Final Sale Items Microfiber watch pouches, Nylon and Single Pass straps, tool kits, Bergeon tools, cleaning cloths, and spring bar purchases are final sale and cannot be exchanged, returned for a refund, or returned for or store credit. *Return Shipping Labels will be provided, but the customer is responsible for all transit and shipping costs associated with the return.  If you agree to the above listed terms, please submit your exchange request here.