To transfer your service from one location to another, you must apply in person to the Revenue Division at 200 North Center Street, City Hall Addition. A $10.00 transfer fee and a possible deposit update must be paid prior to the account transfer. Account terminations may be handled by telephone by calling 919-580-4340. You must show your new lease and a picture ID to transfer service. You may have up to 2 weeks to move in and out of each location.