Individuals: In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, the company has introduced a consumer mediation service. The chosen Ombudsperson is CNPM – MEDIATION – CONSOMMATION. In the event of a dispute, you can file your complaint (in French) via the website: http://cnpm-mediation-consommation.eu or send your complaint in writing by post to CNPM – MEDIATION – CONSOMMATION – 27 Avenue de la Libération 42400 SAINT-CHAMOND, France.
Companies: Professional civil liability insurance taken out with AXA France IART SA, 26 rue Drouot 75009 PARIS, France. Geographic coverage: World, including DOM-TOM regions.