Products:We have a 30 day return/exchange policy on all items.All tangible products that are for consumption or application may be returned as long as they remain unopened and in their original packaging. Garments may be returned with due reason (size, standard satisfaction etc) as long as there is no visible damage to the item. A full refund will be allocated to the customer upon reception of the returned items.An exchange can be conducted across all products. Services:i. Graphic Design and Web Management: Once an order has been delivered and accepted by the customer no refund is due to the customer. If a customer decides to retract an order after 24 hours of processing a request, the customer can receive up to 40% of their cost back. ii. Cupping Therapy Courses: All our course costs are inclusive of a £100 deposit.  A customer may request a refund at any point, however the deposit fee will not be refunded. iii. Photography: Photography bookings can be cancelled with up to 7 working days notice for a full refund, otherwise the customer can receive up to 40% of their cost back. iv. Catering: Our catering services can be cancelled with up to 7 working days notice for a full refund, otherwise the customer can receive up to 40% of their cost back. For more on our Returns policy, click here