If you have not logged in to your Betfair account in over 13 consecutive months, your account is considered ‘Inactive’.
Once an account is inactive, your Betfair account balance will be charged a fee each month until you:
login and reactivate,
close your account, or
your account balance reaches zero.
Customers are entitled, upon request, to a 100% refund of inactive account fees charged to them. Please contact our Customer Service to start the refund process.
A login on any of Betfair’s products – Sportsbook, Exchange, Arcade, Casino, Bingo, Poker, Exchange Games – is sufficient to prevent your account from incurring the fee.