It is important to know that while your insurance company may have a list of preferred vendors for restoration work, you are not required to use them. It is ultimately your decision to choose any licensed and qualified restoration company to perform the work in your home. We recommend considering the potential downsides of using a preferred vendor, as they may be incentivized to cut costs and work in favor of the insurance company rather than prioritizing your needs as a customer. It is important to weigh these factors against your desire for quality work and a restoration process that aligns with your goals and needs. Before choosing a restoration company, it is important to do your research and choose a reputable company with experience in water damage restoration. You can ask for referrals from friends or family, read online reviews, or check with professional organizations such as the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) for a list of certified restoration companies in your area. Ultimately, the choice of restoration company is up to you, but it is important to communicate with your insurance company throughout the process to ensure that you are meeting their requirements and maximizing your coverage.