There may be a brief interruption of electric service for a few minutes as the meter is being installed. We apologize for any inconvenience the brief outage may cause. In most cases, the installer will knock on the door prior to beginning the meter exchange process.
If your gas meter is scheduled to be upgraded, we do not anticipate an interruption to your gas service for the majority of our customers. Smart meter upgrades to gas meters typically will not involve a need to exchange the gas meter, which would require the gas to be turned off. However, at this time, we anticipate about 300 gas meters will need to be physically changed. We will make arrangements to get gas service restored if no one is home when the meter is changed out.