There are a few possible reasons why your status says DELIVERED but you don't see it: 1. Your package was scanned too early by the delivery person, and is due to arrive soon OR 2. Your package was delivered to your neighbor's home accidentally OR 3. Your package was lost in transit or stolen If your package is not delivered within the next 3 days, we assume it is lost in transit or stolen. We will ship you an immediate replacement. For assistance, please email tavish@ikigaicases.com