This service provides users with three different ways to get customer support or help when necessary. The first is the FAQs page, with a list of trendy questions that customers are likely to ask and the respective detailed answers on how to solve them.
The Live Chat can also be found on the system website. The Live Chat is available for 5 working days, and the support agent in charge will have a quick response rate to any inquiry. The Email option is the last. Players can direct their inquiries, complaints, and suggestions through this method and get answers within 24 to 72 hours.