According to McKinsey, online engagement with automotive industries is up by an average of 13 points from prior to COVID-19. What’s more, 20-30% of aftermarket sales will occur online, at least 10 percentage points higher than today. Businesses, like consumer shoppers, are comfortable buying auto parts online. Garages and mechanics want to build and maintain relationships with trustworthy suppliers and dealership. Business customers feel comfortable buying from sellers that assure them with adequate specification data, transparent pricing, return policies.