We are here to help! We are available via chat and at the email address info@nauticabasile.it to resolve any issues regarding shipments. We understand that unforeseen circumstances can occur during the delivery process, and we want to assure you that we will do everything possible to assist you. However, it is important to emphasize that couriers are an external element beyond our control, and often issues are attributable to them. Despite that, we are committed to not leaving the customer alone in case of inconveniences. Please contact us promptly to resolve problems such as an incorrect delivery address or similar situations. However, for security and insurance coverage reasons, addresses communicated to us via Paypal, in the case of Paypal Express payments, cannot be modified. We are here to provide you with the best possible support and resolve any issues you may encounter along the shipment's journey.