You are not required to be present to receive your order; our driver will leave your package at your doorstep unless an alternative location has been specified. However, due to the sensitive and perishable nature of the products, we advise transferring the contents to your refrigerator or freezer as soon as possible. This is advised even though the items are packed with ice packs and thermal insulated liners, as detailed in our ‘How are orders delivered’ section above.