The Customer is entitled to a Time Delivery Difference Compensation in the event of delayed delivery of a product. This compensation is calculated depending on the situation at hand and is influenced by the initial deadline and time of delay.
The amount of compensation equals to 7% for long-term Orders, which fall above 14 days.
The following hinder the provision of compensation for the delay:
The inability to receive the product on time due to technical hitches of the Customer’s Internet Provider, Browser or any system malfunctions.
The delay is a result of the Customer's actions, which may range from a delay in the provision of necessary sources of information required to a delay in payment.
The Customer extended the deadline of the Order at his/her own will at no further costs.