If you are having trouble logging into your account on uhaul.com, take the following steps to verify you have the correct information. Check Your Phone #: Review your storage or equipment contract to make sure the number entered matches the number you are entering. Check Your Email: Review your storage or equipment contract to make sure the email entered matches the email you are trying to use.  If you find the information does not match, log into your account using the number or email on your contract. This information can be updated at a later date to prevent future issues.