Services that may be used for tracked shipping:
- ChitChats or Stallion Express
- USPS via ChitChats or Stallion Express
- Canada Post direct, or Canada Post via 3rd-party shipper
Please note that tracked shipping is very different from express shipping, and unless you selected Express/Priority shipping, your mail will still go through the typical channels of the post office process, which may still take time. The benefit is that in most cases, the package is scanned along those channels so we know where it is.  Sometimes the mail facilities or 3rd party carriers are delayed in processing packages or updating scans.
When your tracked order is marked as SHIPPED by me/Shopify, it means means your order is 100% packaged up, the label is created and is dropped off the same day or the next morning. Your tracking number should appear as a valid tracking number in the shipper's system about 24-48 hours after dispatch. From there, depending on the mail service and their system/updates, you may see various messages until your mail is delivered. In rare cases you may see no message between 'shipped' and 'delivered'. In the event there is no message and no delivery after the estimated delivery date, since this is still a tracked service there is recourse for lost mail, and we can proceed with a reship/resolution if the provider is unable to provide details.
If your order is marked as delivered and you do not have it, please check your location or neighbouring areas for delivery, or contact the delivery carrier for further information.