Jordan Reinhardt serves as the Group Information Services Director, overseeing technology support and innovation. With over 15 years in Information Technology and Contact Center design, Jordan has helped to transform various corporations across the world and in multiple industries through optimization of existing and new technology solutions while bridging communications between technical, non-technical, and executive business units. As a former trainer, systems engineer and solutions architect, Jordan brings a unique perspective to the healthcare sector through patient-driven digital transformation and process automation in a comprehensive manner to achieve success.