Creative work can be subjective, so let's be honest: there might be a time you'll receive a design you're not 100% happy with. Trust me, I know! Whenever that happens, make sure to let your Account Manager know what you don't like about it and send them examples, inspiration, and a bit of direction of what you're looking for.   We provide unlimited revisions so you can change your designs as much as you need. Your designer will only stop when you're 100% happy with it - no designer ego here!   If you need inspiration, feel free to check the design samples on our website. If your designer thinks there's a better way of designing something you requested, they will throw in an alternative for you to choose from.   This way, other designers, your project manager and the QA team can have access to the requests and the whole conversation in case they need to help - or when your designer goes on holiday, for instance.   It's also handy to have everything in one place in case your designer needs to check previous design requests and to make sure there's no miscommunication.   Many of our clients record a 3-5 minute video/screencast explaining their requests as they find it easier. Other ways of sending design requests are using bullet-points or annotated images.