We have a 100% money-back satisfaction guarantee for all of our programs, meaning that if you’re not satisfied with the first day of your child’s holiday workshop, we will refund you the entirety of the program! In addition to this, we also offer credits if students have a good reason for not being able to attend a program, such as when a student is unwell, or there is another important commitment that cannot be moved. You can find more detail about our Credits & Refunds policy here.