Our international customers can submit a warranty claim by emailing us at support@rayconglobal.com. Please include International Warranty Claim Submittal in the subject line. Your email should contain photos of your product with your order number and a detailed description of the issue you're facing with your order. By submitting a claim in this way, you are attesting to its truthfulness under penalty.
Once you email us with this information, we will go ahead and proceed with processing your warranty request.
*If you are filing a claim from an APO address, please file a warranty exchange here and then send us your warranty statement.*