Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. That leaves you with a large number of satisfied buyers who are not leaving positive ratings.
FeedbackFive automatically sends a feedback or review request to buyers based on your criteria. Simply sending a request can help you get more reviews and feedback, which will improve your overall rating on the Amazon marketplace and limit the effect of occasional negative ratings. Proactive communication can also let your customers know that you care about their buying experience.