Third-party logistics (3PL) providers are increasingly incorporating information technology (IT) into their offerings to meet the needs of their customers who are looking for more efficient and effective transportation and logistics solutions. Third-party logistics providers have long relied on IT to streamline their own operations and now they are using it to provide their customers with more visibility and control over their shipments. It is an important issue for customers when outsourcing transportation and logistics activities because it can help them manage their supply chains more effectively and efficiently. Third-party logistics providers are well-positioned to provide IT solutions to their customers because they have the resources and expertise to develop and implement these solutions. In addition, third-party logistics providers can use IT to create a competitive advantage for themselves in the marketplace.