Orders received before 3:00 p.m. Mountain Time will ship the same business day, unless there is an unavoidable delay. Orders received after 3:00 p.m. Mountain Time will be shipped the following business day. Please note that business days refer to Monday - Friday and exclude holidays and weekends (see below). This means that if you place an order after 3:00 p.m. Mountain Time on a Friday, it will ship the following Monday. FedEx Overnight shipments placed after 3:00 p.m. Mountain Time on Friday will not be shipped from our warehouse until Monday and will not arrive to your location until Tuesday. We highly recommend that you order your products at least 7-10 business days before your scheduled appointments. This gives the chosen carrier time to complete the pickup and delivery before you need it. In rare circumstances (out-of-stock, power outage or harsh weather conditions), this deadline may be missed. Orders received after this time or during a holiday or weekend will be picked, packed and shipped the next business day. Out of Stock Items. Occasionally, some of our products may be out of stock. If an item is out of stock, it will be reflected on our website. In the event we run out of stock as we are pulling your order, every attempt will be made to reach you via email or phone to advise you of your options. If we are unable to reach you within 24 business hours, the rest of your order will be shipped to you. The shipping countdown begins once your order is picked up by FedEx.  You will receive an email with your tracking information once your package has been picked up from our facility. If you cannot locate this email, or need to know your tracking information, please contact orders@islahair.com. Shipping options through FedEx require a physical address (no P.O. boxes). Any orders with P.O. Boxes as the delivery address will not be shipped. If, before placing your order, you have any questions about when your order will ship or when it will arrive, please email our customer service at orders@islahair.com. We can help you select the correct shipping method to get the product to you on time. Holidays Include: Labor Day Thanksgiving Day Christmas Day New Year's Day Memorial Day Independence Day