You can modify your Subscribe & Save program by logging into your account. You will be able to add or remove products, as well as change shipping dates for future orders. Simply click the section you wish to modify and make the change.If you wish to cancel an order, you will have this option once logged into your account, or by sending an email to our customer care department at least three days in advance of your next scheduled shipment date to cancel Subscribe & Save orders. Otherwise, the product will be shipped to you as scheduled and you will continue to be billed at the recurring order price.Your request for cancellation will be processed immediately during our regular customer care hours, Mon-Fri 9:00 am to 5:00 pm EST.We may offer you an exchange if you are not happy with your purchase. All exchanges are final. Exchanged products are not eligible for refunds.