According to distance contracts, your right to return is not valid when an item is specially produced after your preferences. Every Custom Made shirt is unique. With this in mind, we ask that you take care when placing your order — as well as factor in the sustainability aspect, as your shirt is unique. However, we want you to be satisfied with your Eton experience. If you for any reason want to return a Custom Made shirt ordered online, we will allow your first return. Please contact our customer care and we will help you out.