Yes, it is possible. In fact, we encourage such communication. After you log in to your account, you can write a comment to the writer working on your order, and the writer will reply to your comment. You can also get in touch with our support team via comments, chat, email, or phone. This team is available 24 hours a day, 7 days a week. If the writer needs more information or wants you to clarify a certain aspect of your order, we’ll contact you via email. However, we encourage our customers to keep checking their order page for comments from either our writers or support team.