Our programs are non-refundable.  We are able to offer a credit that you can use to register your child to another program.  Here is the process to request that: 1) Send us an email to hello@explorerhop.com with the following informationYour nameThe Order NumberWhich Program you would like to change toWhich dates you would like for the program 2) An Explorer Hop Team member will contact you to see if we have space available and are able to accommodate your request. 3) If we are able to accommodate your request we may issue you a gift card that you can then use to register for the programs you would like.