Bills are mailed the first week of the month, usually around the 5th. All bills are due on the 20th. Any bill not paid by that time will incur a penalty amount. If your bill is not paid by the 4th of the following month, you will be subject to shut off. No additional notice will be sent prior to shut off. If you are unable to pay your bill, we encourage you to contact us to set up a payment arrangement, before shut off. Utilities shut off will incur a $50 reconnection fee, after hours reconnection is $100. These dates are subject to weekend and holiday variations – but it’s best to keep in mind DUE 20th, SHUTOFF 4th.   Renters Renters will be required to make utility deposits in cash before having them turned on. Any renter with a previous balance from a prior account will also have to pay that bill in full. Deposits are $100 gas; $100 water; $50 sewer. Deposits will be refunded after 12 months without late payments, or upon closure of the account.   Level Pay Level Pay billing is available to Grayville home owners who have had utilities for at least one year. It is not available to renters. Sign up for this occurs in May, reminders are posted for it.