Lead time begins when we receive a signed proof for artwork approval. Our production schedule is very tight during peak holidays and lead times are longer than usual during Covid.The average lead times are listed below and vary based on your level of customization.1-49 Candles: 1-2 weeks50-249 Candles: 3-4 weeks250-499 Candles: 4-5 weeks500-999 Candles: 5-6 weeks1,000-2,499 Candles: 6-8 weeks2,500-5,000 Candles: 10-12 weeks5,000-10,000+ Candles: 12-16 weeksCustom printed gift boxes, matchboxes and wood lids require a minimum 4 week lead time.Custom Coloured Glass + Screenprinted Design requires a minimum 8 week lead time.If you are unsure about meeting a deadline, please contact us for an estimated ship date. Production time does not include transportation time. Once shipped, you will receive a confirmation email with tracking information. *Rush orders depend on schedule availability and incur a 10% fee.