​If you buy a product directly from us and it does not meet your expectations, even if its too large or too small, you can return the product within 30 days and we will pay for the return shipping within the USA—no questions asked. The refund will be processed within 5-7 business days upon receiving the shipment.
Woom offers an impressive 5 year warranty period for frame and fork and 24 months on all components. All you need to do is send Woom a picture of the damage. In case if something breaks or a part gets stolen from your bike, you can buy all components from us at cost on a case-by-case basis.