All HUE products include a manufacturer's warranty against faults. If you purchased through a reseller, please contact your place of purchase for any issues with the order or delivery in accordance with their terms and conditions. If your HUE product develops a fault and the place of purchase is unable to help, you can contact us for support.
If you purchased directly through our online store or from the official HUE store on Amazon, please check this separate FAQ for further assistance.