If you think the item(s) you received may be defective, please send an email to hello@lisse.my detailing your full name, order number and attach a picture within 7 days of receipt for a refund/replacement.
The returned item must be unworn, unwashed, unaltered with its original tags intact, and in the same condition and original packaging the item was received.
Items failing to meet these criteria are non-returnable and will be denied. If approved, the full amount will be credited to your original method of payment as soon as possible. If you have opted for exchange, the exchange item will be shipped out and we will notify you with the new tracking information at the soonest.