A fee will be applied to all orders where:
-The incorrect address has been provided and the package is returned as undeliverable;
-An invalid address has been provided, resulting in a surcharge from the carrier. Such an error may include, but is not limited to, invalid or incomplete address information; incorrect postal code; incorrect province or country information; typographical errors; or transposed digits;
-A move or sudden change of address results in the refusal or non-delivery of an order.
The fee will consist of a $5 USD handling charge plus any applicable costs related to re-routing, forwarding, or redelivering the parcel(s).
Please note that there is no charge for address changes that are made before an order is shipped.