Like domestic US orders, we provide a full refund on international orders less shipping charges made.
In order to obtain your full refund you must return all bottles received as your order to our fulfilment center (address in the previous question) within 30-days of the order date together with a note inserted with the following information clearly written:
1. Biowell order ID.
2. Your full name and address where the shipment was received
3. Email address and phone number
4. Original packing slip (if available)You'll be issued with a refund after the fulfilment center has confirmed receipt of your package.
You will receive a credit to the same bank account/card used to place the order. This may take up to 3-5 business days, depending on the speed of the processing bank.
Customs charges are applied at the carriers discretion. Local laws and customs charges will be payable by the customer and will not be covered as part of the refund