– We offer 30-day return / exchange policy. The buyer is responsible for return shipping in case any errors occurs after the order has been processed (examples: wrong item, wrong size, wrong address etc.). – It is impossible to cancel/modify the order once it has been processed/shipped. – All returns are accepted only in it’s original packaging with the original protective / shipping materials. No refund for shipping cost unless another Sysracks item (higher value) purchased. – Subject to 15% restocking fee. – If you purchase an incorrect item, please email us with details and we will be happy to assist you.