Bookahouseboat.com offers hosts to choose from the following options regarding the security deposit:
No security deposit
Cash on arrival
Lock funds on the client credit card
When you book a houseboat with the security deposit option 'Lock funds on the guest's credit card', we will reserve the requested amount on your credit card a few days before check-in. This is NOT the transaction, nothing will be charged, only reserved and released a few days after the check out day if it was not needed unless the host makes a claim.
The host has 24 hours from your check-out date to submit a claim to the deposit for damage to the property of their goods. If no specific check out time is mentioned in the advertisement, we will count from 11.00 AM (timezone of the location where the houseboat is located)
If no claim is made, the reservation will be released and you will not be charged. Please note that in this case there has not been a transfer from your account, so there will not be a transfer to your account either.
When you book a houseboat with the security deposit option 'Cash on arrival' set, we can not be a party in case the host makes a claim since we don't have access to the security deposit. If a claim is made, this is a matter between the host and the guest.
When you book a houseboat with the security deposit option 'No security deposit' set, we can not be a party in case the host makes a claim for damages made since there is no security deposit. If a claim is made, this is a matter between the host and the guest.