If your website is public, for sure! Unfortunately, we won't hold any kind of login credentials due to data protection, security reasons and internal protocols. We're not allowed to log in to your website or hold login details from our clients, even if it's an account created especially for us.   Security issues aside, our account managers, the QA team and backup designers would also have to access your platforms as they're all part of our internal processes. And if your designer is away for a day, another designer would be able to pick it up.   The best way to provide content is to send us images/screenshots/text documents/wireframes of what you have and your team will work on the designs from there.