While we make every effort to make sure every product leaving us is perfect, they are handmade & on rare occassion there may be a mistake. Please return it to us with an explanation of the fault, your name and order number.
Once we receive the goods:-1. If you request a refund we will refund you by the method used to pay for the order (this may take up to 10 working days to appear as cleared funds) for the goods and postage.2. If you requested a replacement we will despatch this to you within 4 working days.