Returns: Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we can’t offer you a return, refund or exchange. To be eligible for a return or replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, please click and follow Return procedure.  We are in the process of tying up with a few companies providing return pick up services. Till then, for return, products have to be self-shipped. To return your product, you should mail your product to: Shambhavi Creations #1, Beside Shanti Flour Mill, Prince Colony, Behind Marble Palace, Near Pachpedi Naka, Raipur, 492001, Chhattisgarh, India M: 8319600360 Replacement (if applicable): We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at care@shambhavicreations.co.in mentioning the reason for replacement. You are requested to send your item to:                Shambhavi Creations #1, Beside Shanti Flour Mill, Prince Colony, Behind Marble Palace, Near Pachpedi Naka, Raipur, 492001, Chhattisgarh, India M: 8319600360 Refunds (if applicable): Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. After quality checking, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 days. Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you have still have not received your refund yet, please contact us at care@shambhavicreations.co.in. We are always with you to better your experience with us.