A CRM system, like Salesforce or Microsoft Dynamics 365, allows you to store, manage and organize information about your customers, partners and sales prospects in a central location giving you a 360-degree view of your customers and your business.A CRM system contains information critical to driving your business including: account and contact data sales leads sales opportunities product details knowledge databases documents reports and dashboards A CRM system is a core business application for any industry — from retail and manufacturing, to real estate, construction, and many more.Benefits of a CRM Increase transparency across all areas of your organization including: sales, customer support, project management and even human resources. Organize and automate your sales process. Scale your business and sales organization. Increase sales velocity enabling you to work and close more deals. Expand your reach to capture and drive more sales leads. Drive larger and more complex sales deals. Expand and drive your marketing strategy and activities. Drive customer loyalty and satisfaction. Forcify Consulting can help you with your Salesforce, Microsoft Dynamics 365 or other CRM implementation including set up, configuration, training, and custom applications. Contact us for a complimentary review of your needs.