Disconnection of service is a last resort when a customer’s bill has gone unpaid. However, if your bill remains unpaid and no payment arrangements are made, we may disconnect your service during the heating season.
If you have difficulty paying your bill, call us at 402.554.6666 right away so we can work with you and avoid service interruption. Office hours are 7:30 a.m. to 5:15 p.m., Monday through Friday.