Please remember that we sell used items that have a history and were preloved. We always buy the best quality in terms of condition and manufacturing, however it's important to realize that something that's e.g. 20 years old may show signs of minor wear, and to true vintage lovers they are all the better for it.  We carefully assess each piece and do our best to disclose any flaws that might be associated with each garment within the description of the item. Do not hesitate to write to us at hello[at]anew.boutique if you need any additional information on the product's condition. CONDITION GUIDE Mint: Virtually unused, refers to vintage that has never been used, usually with original tags still attached.  Excellent: Expected signs of use, with consideration of the age, but hardly any visible signs of use. We continue to consider a clothing item in Excellent condition even if it has been altered and/or has missing/damaged internal tags or lining. Very Good: Shows normal signs of use expected for age with some minor visible problems but will not detract from use. A clothing item in Very Good condition could show some light pulls on the fabric or small marks. Small modifications or reparations could have been made to the piece (including replacing original buttons). Good: Item has an obvious condition, but overall intact. Could use mending and/or cleaning. A clothing item in Good condition could show possible marks on fabric including around collar and/or arms, pulled threads and/or fading or balling on fabric. Original buttons or removable accessories could be missing.  We are happy to exchange items returned within 14 days for store credit if they do not meet your expectations as set out in our product descriptions.