If you're having trouble logging in to your account or resetting your password, you can email us at orders@murrayscheese.com or give us a call at 212-243-3289 ext. 7 from 9:00 AM-6:00 PM ET Monday-Friday, and a customer service representative will be able to update your account and give you access. If you need to place the order before the end of the day to ensure the order is entered on time, and there isn't anyone around to answer your call, we suggest placing the order with an alternative email address. You can also always leave a message, and a rep will assist you as soon as they are available.
If you have forgotten your password, click on MY ACCOUNT on the upper right hand side of the homepage, and you'll see a prompt to log in to your account. Click the FORGOT PASSWORD link, and we will email you instructions to reset your password.
If you are logged in, you can change your password on the PROFILE page of your account.