Before purchasing a cutting system, it is essential to consult with the customer to determine their requirements. Through the greatest possible flexibility in the equipment, the machine can be configured in the best possible way for the area of application in the company. In addition, a robust machine that is adapted to the tasks at hand is an essential prerequisite for a long machine life. It is therefore recommended to visit a reference machine. When purchasing a flame-cutting system, care should also be taken to ensure that the tools are calibrated across all torches or even when using an oxyfuel rotator. A comprehensive service & support guarantees the company the greatest possible system availability and should therefore already be included as a decisive factor in the purchase decision. It is also important to offer practical training for the specialist personnel, adapted to the requirements of cutting, in order to get maximum efficiency out of the cutting system.