Both FedEx and UPS have continued to pressure the market with increased pricing and surcharges, well beyond the normal rate increases.  They’ve been criticized for putting more pressure on small businesses during a time of economic uncertainty.  Without the service guarantees—and outside of contract negotiations—businesses couldn’t do much about their ballooning shipping budgets. Although ecommerce shows no signs of stopping, safety regulations are easing in some states.  With added infrastructure and fewer roadblocks, the shipping carriers are likely eager to honor their core principles: guaranteed service.