If you do not like an item or a piece does not fit you, you can exchange or return it within 30 days of receipt. The return shipment is free of charge for you (Except for bulky items).Registrierte Kunden: Registered customers: You can register a return in your customer account yourself. You will then receive an e-mail with a DHL returns label (Germany and Austria only) and our returns form. If you are an international customer, please return the item at own cost.Guest order: You can register a return via your order confirmation. The link to do so is in the order confirmation you received by e-mail. You will then receive an e-mail with a DHL return label (Germany and Austria only) and our returns form. If you are an international customer, please return the item at own cost.Alternatively, write us an e-mail to info@anstoss24.de with the subject "Retoure" and the order number. You will then receive an e-mail with a DHL returns label and our returns form.
Please remember to fill out the return form attached to the e-mail and enclose it with your return!
As soon as we have received the return, you will receive an e-mail to inform you about the processing. You will receive a refund within 5 business days.