When it comes to customer service, Gilt’s team of representatives are available most hours of the day. You can give the customer service hotline a call between 8 AM and 10 PM (EST) on weekdays. Call between 10 AM and 5 PM on Saturdays and Sundays at 1-877-280-0545. If you don’t need an urgent response, try sending an email to the customer service team at service@gilt.com. If Twitter is more your speed, you can send a tweet out to @GiltService to receive a quick response.