You will receive an email confirmation when your order is ready to ship. The email will include a tracking number issued by the carrier you chose (USPS or UPS). You can get updates on the status of your package by clicking on the tracking number link provided. The tracking number link is the same one we have, which means we are seeing exactly the same information you see. We do not have access to additional tracking information. Occasionally, the USPS may show that your package is traveling a different (and longer) route than expected. We understand how frustrating this is, especially as you're waiting for holiday orders to arrive. We appreciate your patience with the USPS and UPS as they deliver an unprecedented number of holiday gifts this year.