At the Disney cruise terminal your driver will meet & greet you at the same spot where they dropped you off at the time your arrival at the cruise terminal. Disney cruise terminal use same pickup/drop off location for their guest who are using the private limo transportation service. At Royal Caribbean cruise terminal your chauffer will meet & greet you under the parking garage area as soon as you walk out from the exit door of Royal Caribbean cruise terminal you will see them. It is the same parking garage where they will drop you when you arrive to Royal Caribbean cruise. At the Carnival cruise terminal your chauffer will meet & greet you right outside of the cruise terminal. As soon as you exit out of the carnival cruise terminal take a left and you will see a designated area for all the private limo transportation companies. We make sure the driver who is picking you up has your cell phone no, to make sure the pickup from cruise terminal goes smooth. So please make sure you give out the lead passenger name and cell phone no at the time of the booking.