Once your artwork has arrived, you have 14 days to let us know if you’re not 100% happy with it and would like a refund. You can get in touch with us at info@3rdmuse.studio We are only able to process refunds for artworks returned in perfect condition and in their original packaging. Once we have safely received the artwork we will process your refund. ​​Refunds for returned goods will be made within 14 days of their arrival to our warehouse. All refunds will be issued to the original payment method, and can take 5-10 days to appear in your account. You will be refunded for the price of the artwork, minus a handling fee. The exact amount varies based on size, weight and location.