We all need to have furniture or whitegoods delivered at one time or another. At the same time, we need to minimise disruption to residents, guests and staff, as well as keep everyone safe. All deliveries need to be made through the level 2 loading dock (entrance on Camden Lane). For everyone’s health and safety, deliveries cannot be received through the front entrance and foyer. Here are a few simple steps if you need to have a large item delivered: contact the Concierge on 9692 9455 to inform them of the date book the service elevator with the Concierge in the same call ask your deliverer to come to the back dock on Camden Lane (entrance off Allen Street) – ensure the deliverer can contact you in the event of any confusion meet the delivery vehicle at the loading dock and call the Concierge to raise the boom gate if necessary. Please note that it is not the job of reception staff, including the Concierge or Security, to move large items. If delivery staff damage the common property of the building in any way, please notify the Concierge as soon as possible.