Shipping prices are shown in the checkout page of our website, prior to payment page. 15.2 FLAT RATE SHIPPING: Lost Design Society currently offer flat rate shipping, allowing You to purchase as many items that You like for one flat rate per Order as follows: 15.2.1 METRO FLAT RATE: From $9.99 Inc Gst 15.2.2 REGIONAL SHIPPING FLAT RATE: From $14.99 Inc Gst 15.3 Once collected by the courier (estimated within 1 - 2 business days from when an order is placed), estimated delivery time frames are: SYD, MLB & BNE metropolitan areas: 1 - 3 business days. ADL: 2 - 5 business days. QLD, NSW, VIC, SA & TAS regional areas + WA & NT: 3 - 14 business days. EXCLUSION AREAS: We do not ship to some regional areas. 15.4 Once the Goods have been delivered to Your nominated address, You become responsible for the Goods. Lost Design Society takes no responsibility for any loss, theft or damage once the Goods have been delivered. 15.5 Lost Design Society is not liable for any delay of a delivery or misinformation provided by a customer regarding a delivery. 15.6 If You provide instructions to deliver the Goods to an address, the Goods will be left at Your nominated address. Once the Goods are delivered, You become entirely responsible for the Goods. 15.7 CHANGE OF ADDRESS: If You provide instructions to change Your nominated address after you have placed Your Order, then Lost Design Society will check if it is able to change the address prior to Your Order being processed. If Your Order has already been processed then a change of address may not be possible. If a change of address is possible, a re-direction quote will be required & will be at Your cost to proceed. 15.8 INCORRECT ADDRESS: If an incorrect address is supplied by You and the Goods cannot be delivered, any excess costs, charges and expenses associated with having the Goods returned to Lost Design Society or redirected to another address are Your responsibility. Cancelling Orders15.9 You are not entitled to cancel any Order except with the consent of Lost Design Society in writing and on terms which will indemnify Lost Design Society against all losses. 15.10 CANCELLING ORDER PRIOR TO DISPATCH: If You wish to cancel Your Order and Lost Design Society agree to such a proposal to cancel, a minimum 3% transaction cancellation fee will apply. 15.11 CANCEL FEES ONCE ORDER HAS DISPATCHED: Once any of the Goods have been dispatched by Lost Design Society to your nominated address, a return to sender fee and a restocking fee per item will apply. You agree that the original delivery fee is not refundable to You. International Delivery15.12 INTERNATIONAL: We are currently shipping to Australia only Po Box & Parcel Lockers15.13 Lost Design Society only send Orders via subcontracting delivery companies and not Australia Post 15.14 Orders cannot be sent to Post Offices or Parcel Lockers, only to mailing addresses where the physical delivery of the Goods is possible. Express Shipping15.15 Lost Design Society does not offer an express delivery option. Disruptions15.16 DISRUPTIONS: Lost Design Society occasionally experiences disruption due to circumstances out of its control. High Freight15.17 For some Orders, Lost Design Society may need to contact you after a purchase to advise of an additional quote for delivery to Your designated address or advise the nearest town we can deliver to. This may attract a cost and Lost Design Society will advise you of such cost before incurring such a fee. Regional Deliveries15.18 Lost Design Society or a subcontracting delivery company that it has engaged to deliver the Goods may not be able to deliver to regional addresses or areas. Lost Design Society or a subcontracting delivery company that it has engaged to deliver the Goods may require the Goods to be picked up from a nominated collection point. You will be notified of this following the placing of an Order with Lost Design Society. 15.19 Some regional locations may not be serviced by regular intervals and Lost Design Society takes no responsibility for any delays or non-delivery of items to regional areas. Ground floor15.20 Lost Design Society or a subcontracting delivery company that it has engaged to deliver the Goods may not be able to transport the Goods up or down stairs. 15.21 The delivery fee charged includes delivery to a ground floor location only. 15.22 The return shipping fee charged includes collection from a ground floor location. Delivery Failure15.23 If the Goods are unable to be delivered, Lost Design Society reserves the right to cancel an Order. Any fees associated with further attempted deliveries, return and handling fees will be met by You. Installation15.24 The service in Lost Design Society supplying the Goods specifically excludes installation. Fraudulent15.25 Lost Design Society reserves the right not to process an Order under suspicion an Order could be fraudulent. Service Discretion15.26 Lost Design Society reserves the right to refuse to process an Order at its discretion.