The order shipment process takes approximately 4-7 days for orders within Thailand and 7-14 days for international orders. Once your order has been shipped, we will send you an email notification containing a tracking link to help you monitor the delivery of your package. The order shipment sequence is as follows: Order placed -> Shipment processing -> Order shipped to the distribution center in Thailand -> Arrival in your country -> Delivery completed. Please keep in mind that at KODANGS, we do not accept returns based on personal preferences regarding color, model, or design. However, we do provide exchanges of sizes with an additional shipping fee and exchange for new products due to damages without any extra costs. If you wish to return or exchange your order, please get in touch with us via email within 7 days of receiving it.