It is important to note that one email send is equal to one campaign. We make an exception once a month for promotional campaigns such as a Labor Day Sale, Memorial Day Sale or a promotional launch of a new product. These once a month exceptions can be between 1-3 days, meaning up to 3 email sends for that one promotion, which we will consider as one campaign in your plan. Example: Your plan is for 5 campaigns. In September, your campaigns are scheduled weekly on Thursdays (4 campaigns), with the exception of a 3 Day Labor Sale over that weekend. Even though we technically did 7 email sends, we still consider it to be 5 campaigns. If you need more campaigns than what is in your plan, please let your Email Marketing Specialist know and we can charge per additional campaign needed that month. If you need more campaigns on a regular basis, please consider upgrading your account to ensure that our team can dedicate the time, talent and expertise to your brand’s needs.