A business can be both or one or the other. This depends on the business model and who their customers are. We will talk more about the responsibilities of each in the next section but first let’s understand exactly which category or categories might apply to you.
The largest portion of responsibility towards product liability falls on the producer of the product. This can include:
Manufacturers and retailers that supply own-brand products
Any business that repairers, alters or services an existing product
Someone who repurposes or rebrands an existing product
Importers of products from places where the safety requirements differ from the country it is sold in
Retailers and distributers such and shops and sellers are not usually directly responsible in a product liability case but do still have a duty of care to their customers.