Subject to the eligibility in clause 7, request of SOS Top-up can be made via the following channels: -
Credit via SMS request to 20505;
Credit via Hotlink app;
Credit via UMB to 20505;
Credit via direct carrier billing (“DCB”) service;
Credit and validity extension via USSD; and
Credit via auto credit.
You may receive an invitation via SMS or USSD to access the Service when you are trying to make a call, sending an SMS, use internet data and/or purchase goods and products but have insufficient prepaid airtime.
To turn off the SMS invitation from SOS TopUp, you may send STOPSMS to 20505 to stop receiving our invitation or offer. To start receiving our SOS Top Up again, please send STARTSMS to 20505.