You can put refund/ return request directly from your login account. Any item that has not been worn, used or altered may be exchanged within 5days of the date of sale if it is in its original packaging and accompanied by original receipt, invoice and certificate.
Where the value of an exchanged item is less than the original invoice amount, we will gladly issue a gift card valid for three (3) months from the date of issue for the difference. Encasement of a credit note is not permitted.