If you are not present, you may be able to schedule a new delivery appointment with the carrier.
Please note that it is often possible to have your shipment delivered to a parcel point. You then usually have 1 week to collect your order. If you do not collect your shipment it will be returned to us and you will have to place your order again.
For pallets: Your shipment will only be offered once. We will contact you to schedule a new delivery attempt. (There may be a charge for this).