We sincerely apologize if you received the wrong item with your order! You can request the correct item from our Return and Exchange Center, simply select the missing item as the exchange item and choose “Incorrect item” as the reason. Once we receive the return tracking, we’ll prioritize shipping the correct item to you. If you need further assistance, please email the Customer Service Team at support@xeroshoes.com or use our chat service location on the bottom right-hand side of our website.