If you just missed your delivery, please know FedEx will attempt to deliver it up to 3 times in total. Check your tracking number to be updated on when their next attempt will be. Your tracking number can be found at your shipping notification email.
If you know you won't be home for the next attempt, here's a solution that may help you out!
Schedule to pick up at a FedEx Office location for free
Visit your tracking link on FedEx.com
Click the purple 'Customize Delivery' button to select the 'Hold at Location' option.
Enter your order's original shipping address to select the location of your choice.
As soon as it's delivered, your tracking link will indicate it’s available for pick up. Visit the location within 5 business days with your I.D. and tracking number.
Please note that all returned fine jewelery will be subject to a 15% restocking fee.
Please feel free to contact us if you need any help.