Every property has a water toby, like a tap or a valve, which carries water from the public water supply into your property. The council are responsible for everything up to and including the toby. Any problem beyond the toby is the responsibility of the property owner. If you have a broken water toby, or you notice a water leak on Council property, please call us or fill out our Fix It form. Reference https://www.qldc.govt.nz/services/water-services/water-supply/water-leaks