If maintenance queries are reported by the tenant, the property owner is advised of such on the same day, with a request for Utiger Properties to sort to remedy. If an authority is granted yet we feel a repair may exceed the general allowed for expenditure limit (which most clients opt of $350.00 + GST) we ask for either a repair or a quote (whichever the expenditure limit and instructions allow for). This would generally apply in all cases, with the exception of emergencies, such as a leak, electrical issue putting tenants at risk or in danger. If in a case of urgent, or emergency Utiger Properties will take the initiative and arrange for repairs, (even if a temporary) fix (which can be the case when a leak arises), advise the property owner of what has taken place and move forward from there if further work is required to be carried out. We are proud to have a trusted, qualified and professionally efficient team of Tradespeople who support us with keeping our managed properties up to date with maintenance issues at all times.