Plans change, we understand. If you’re not going to be in, you can upgrade your delivery slot on DPD's website using your tracking number. You can’t specify a time of delivery, but you can change the day.
And whether you just popped out or didn’t hear the door knock, DPD will reattempt any missed deliveries the next working day. If you miss the 2nd delivery attempt, then please call our team on 0345 470 4000 and we’ll get it sorted.
For any queries in updating or upgrading your delivery, please visit DPD here.