Our metering system automatically notifies us when power is out and repair crews are dispatched. We make all efforts to respond as quickly as possible to any outage whether it affects many members or just one home.
If your power outage is noted on our outage map, there is no need to report it. If it is not, please call the numbers below corresponding to the area in which you are located:
MADISON – (828)649-2051
MITCHELL – (828)688-4815
TN/MADISON – (800)222-6190
YANCEY – (828)682-6121
After 4:30 PM:
MADISON – (828)649-2051
MITCHELL/YANCEY – (828)682-6121
TN/MADISON – (800)222-6190