Sometimes DPD deliver packs to the wrong addresses (by mistake) or if they have actually had to recall the pack (due to delays their end), they often put 'delivered to dispose' which is really confusing. It is worth just opening up the link in their emails or text messages and seeing the details they give for where the food has gone to. Please also drop us a message through the website with your order number and we'll do everything we can from our end.