We of course want you to enjoy your MARCO DAL MASO jewels for as long as possible. Should your piece ever need repair, you can entrust our specialists with repairing it to preserve its beauty and longevity. Simply download and print the Repair Request Form. Upon receipt, our jewelers will evaluate the item. The evaluation may take up to two weeks, after which we will contact you to discuss any service fees. We take into consideration “time owned” as well as “condition received” when evaluating apiece. Should you request an exchange or need repair service for an online order, we can accommodate shipping to and from the country where we delivered your order. Shipping charges and applicable duties and taxes will be your responsibility.