Additional order goes through the following stages:
1. Order Creation
2. QVC
3. Commercial approval for dispatch
4. Dispatch by warehouse
5. Delivery to customer
To help additional orders quick order processing, please do the following:
a. Kindly request the school to send an email with the requirement to XSEED Customer Care on contact@xseededucation.com
b. Ensure the school has paid as per the agreed payment terms
The status of additional order & courier details could be checked on VTiger in the quote module. In case the order is stuck- RECs also get a daily order status email for them.