We’re confident you’re going to take great care of your Kablo bottle. We also know accidents happen, which is why we have a 365-day one-time replacement policy. If you need a replacement, fill out our replacement request form here. Please note, an image of your broken bottle must be provided with your replacement request.Our 365-day policy applies to each Kablo bottle purchased and is limited to a one-time replacement per bottle. It is only valid within the first 365 days of purchase. You don’t have to ship anything back to us, you will receive a brand new Kablo bottle with the lid in our original packaging.