It is not possible to modify an online order.
We invite you to contact our Client Service to cancel the order before placing a new order.
If your order has already been shipped, it is no longer possible to cancel. You can return the product to us and place a new order at any time.
You may return the product to us within 7 days of reception. You will be notified of the return agreement by email. Upon which you may contact Customer Service for further return arrangements. Be sure to keep the proof of return which will allow you to track the package.
The product must be returned in the original packaging and in the same condition in which it was delivered. Additionally, the security tag must remain intact and undamaged. We reserve the right to refuse the return of a product that is damaged or in a condition that clearly shows it has been used.
We will refund the product without undue delay and according to China law after the validation of the return to the workshop. The refund will be processed using the same payment as the purchase.
A personalized product cannot be returned.