If you come to collect your order and for any reason you wish to return it, e.g. item doesn’t fit, product is damaged or it isn’t as expected, just let the store staff know and they can arrange for our Web Team to process a refund for you or an exchange if you prefer. Please leave the item/items in-store with the return slip completed and we will arrange collection from store. Once in receipt of your returned items, a refund will be processed to your original method of payment. If you have chosen to exchange your item/items, these will be delivered directly back to the store and you will be notified when the item/items are ready for collection.