If you think there might be a problem with how your new floor has been fitted, it’s important to contact the installation company first (preferably in writing). They must be given the opportunity to inspect the floor and address your concerns. Please allow up to 14 days for a response and keep a reference of all correspondence. After this time, if you have unresolved issues, you can call the Amtico Aftercare Department on 02476 861409 (Mon-Fri, 8.30am-4.45pm) or email our Technical Department: technical.support@amtico.com