For security reasons, you may be asked for the rest API key of the Master Wallbox in a dialogue window, even if you use the software regularly. This is a normal process. The reason for this is that the Rest API key expires after 30 days. After entering the Rest API password, you can continue to use the software as usual.
If you no longer see any charging stations, reports or RFID cards when you start the software, this may be because the software has not been used for some time. The remaining API key has then probably expired and the software can no longer establish communication with the master wallbox. In this case, the wallbox system must be added again.
To add the wallbox again, please proceed as follows:
1. Click on Settings in the KEBA eMobility software.
2. Click on Remove wallbox system.
3. Confirm with Yes.
4. Then add the wallbox as for the initial installation
All data is retained as it is stored on the wallbox.