We currently cooperate with two printing houses in the world, the first in The United States in California and the second in Poland. We are already in talks with more partners around the world which will result in even faster and cheaper shipments going to Australia, New Zeeland, Asia, and the Middle East.
All orders are shipped with tracking codes. If you have any problems with your shipment or think it should have already been delivered - email us at help@tbd.themastercut.co and we will take care of it for you. We cannot talk to carriers on your behalf, but there may be some information we can help you with when you talk to them.