After a change to employment terms letter has been sent, you should organise a consultation meeting. The consultation meeting is an opportunity for the employer and employee to discuss the changes and will help make sure that the process goes smoothly. It is also an opportunity to identify and propose alternative ideas as well as to communicate any future plans (which could include possible retirement plans for older workers). If there is no contractual right to make the proposed change but it is necessary to do so, then consultation will be an essential part of a fair process and necessary to ensure that the employer is not exercising its rights in an unreasonable way.