Most people use the terms interchangeably. There is, however, one minor point of divergence: brokers represent the client, while agents represent the insurer. The broker’s mission is to solicit quotes and information from various companies for each buyer and determine the best fit for the product and price. Some clients prefer going through this intermediary because they have access to several companies and are more likely to find something that fits their unique needs. An agent is a representative of a company or multiple companies. They are referred to as a captive agent when they serve just one provider. If they serve more than one, they are called an independent agent. Whether working for a brokerage firm or agency, you can earn a lucrative career with multiple revenue streams from commissions, fees, and complementary products, plus occasional additional opportunities. READ MORE