During therapy, a counsellor does not use a set formula because they tailor their approach to the needs and goals of each client. Having said that, they follow the five phases of the practice, which are as follows: (1) establishing rapport with the client, (2) assessing the problem, (3) listening to and understanding the client's goals, (4) identifying treatment modalities to be used in the treatment plan, and (5) execution of the plan and follow-up program.