Depending on your desired experience, you may continue using your IVR messaging with our streaming solution. Sometimes, announcements that barge in during hold time can interrupt music or a message. For a better caller experience, Easy On Hold recommends relying on a professionally produced music and message stream that will play desired content to callers rather than relying on your IVR feature. Streaming messages can be scheduled to be played at specific times and between songs. With our popular music service songs are not interrupted and the caller is presented with a 'radio station' experience that feels dynamic and non-interruptive.