First, let's check to make sure the monitor is working correctly. Please put it to your own heart and listen to how your heartbeat sounds. If you can't hear your own heartbeat, please make sure the monitor is on (green light is glowing) and it is turned all the way up. Also, make sure the earbud and splitter jack is plugged all the way in. If you can't hear your own heartbeat then your monitor may not be working correctly. Please contact us at Customer Service for assistance.
Now, assuming that the Womb Music is working, the most common reason that we find for not being able to find the baby is that you are moving the monitor to quickly. When we say to move it very slowly around your belly, we really mean SLOWLY.
Think of the Womb Music similar to the width of a laser pointer, as compared with a floodlight on your house. The flood-light has a very wide beam of light and everything in it would be visible. But the Womb Music is more like the laser pointer in that it needs to be pointed right at the baby to pick up anything. Only a slight movement away, by either you or the baby, will result in no sound. Because your heart is bigger it is easier to find. But your baby's heart is very very tiny and thus much more difficult to locate. Of course, as the baby grows bigger, so does the heart, which makes it easier to find.
This is why we suggest testing the Womb Music on your heart, because if it works on yours then it is working correctly. If you still haven't found your baby's heartbeat yet then it isn't because the Womb Music isn't working, it's because the little rascal is playing hide-n-seek and right now he/she's winning. But try again in a few days and you'll eventually find your baby.