When we say free lifetime tech support, we mean we’ll do everything we can to support your machine for as long as you own it. We offer free and convenient tech support via email, phone, and internet connectivity. In rare cases, it may be necessary to send a technician out to service your machine at an additional cost determined by the specific situation. While on-site support is not free, it is very rare since our phone, email, and on-board diagnosis systems allow our team to be more hands. We have the top-rated support in the industry, and we can often solve your issues remotely.