Yes. Unless your Apple iPad Pro, Apple iPad Mini or Apple iPad Air is a 'new' device, we recommend that you perform a Factory Reset. All this does is return your tablet to its Factory State and wipe any personal data. There are slight variations in the ways you perform Factory Resets according to the different iPad models. But you'll find plenty of tutorials and advice online for each Apple iPad Pro, Apple iPad Mini and Apple iPad Air. And don't worry... If you're still unsure, you can always ask one of our friendly team!