By accessing your booking on line in the "My Booking" section you can modify and cancel your booking.
When you press Cancel, we receive your cancellation request, and
you will be issued an automatic e-mail advising you that we will proceed to
cancel your booking in the next two working days.
Once your booking has been revised, and the cancellation
processed, you will receive a second e-mail confirming your cancellation
definitely.
If you can't access your booking on line, because there are less
than 24 hours prior to the first booked service, please call Customer Care.