Legal Clarity’s notarial practice is regulated by the Faculty Office of the Archbishop of CanterburyThe Faculty Office 1 The Sanctuary Westminster London SW1P 3JT Telephone: 020 7222 5381 email: faculty.office@1thesanctuary.com website: www.facultyoffice.org.uk If you are dissatisfied with the service you have received please do not hesitate to contact James Quinn, director of Legal Clarity. If we are unable to resolve the matter to your satisfaction you may then complain to The Notaries Society (of which our notary is a member) who have a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute. In that case please write (but do not enclose any original documents) with full details of your complaint to: Christopher Vaughan Secretary of The Notaries Society Old Church Chambers 23 Sandhill Road St James Northampton NN5 5LH email: secretary@thenotariessociety.org.uk website: www.thenotariessociety.org.uk If you have any difficulty making a complaint in writing, please do not hesitate to call the Notaries Society for assistance on 01604 758908. Finally, even if you had your complaint considered under the Complaints Procedure, you may at the end of that procedure or after a period of eight weeks from the date you first notified our notary that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result:Legal Ombudsman Baskerville House, Centenary Square, Broad Street, Birmingham B1 2ND Tel: 0300 555 0333 email: enquiries@legalombudsman.org.uk website: www.legalombudsman.org.uk If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within six months from the conclusion of the complaint process.