We
always try to bring the best quality products to our customers. However,
there are many factors that affect negatively to the quality, especially
shipping factors, that make our products be defective or damaged.You should always contact us first, this will be the fastest way to resolve any problem.In the unfortunate event you receive a faulty, damaged or defective item you must immediately advise us using this form within 7 days of receiving the product with evidence of product damage (by means of photos or videos that best demonstrate the defect/damage). Upon inspection of the available evidence, a decision will be made to offer a replacement or refund.