Many users have reported that they prefer Otter.ai's transcription services over Zoom's built-in transcription feature. Otter.ai is praised for its accuracy, user-friendly interface, and additional features such as speaker identification and custom vocabulary.
It's also worth noting that Otter.ai can be integrated with Zoom, allowing for automatic transcription of Zoom meetings. Users interested in comparing the two can sign up for Otter.ai's free plan and try it out for themselves.