We will email your policy documents to you as soon as your purchase is complete. You will also
receive an SMS to confirm your cover. You can check your details straightaway to make sure they
are correct.
If you're on a Single Trip policy, you'll receive your documents via email only.
If you're on an Annual policy, you can choose to either go Paperless and enjoy a discount, or
have your policy documents mailed to you.
If you notice any incorrect or missing details, call our Customer Care Centre at 6221 2111.