The EF COVID Care Promise is provided to all travelers. If a traveler is either diagnosed with COVID-19 while on tour or required to quarantine on account of COVID-19 while on tour, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the traveler throughout the duration of any on-tour hospitalization and/or quarantine period:
* Lodging and meals
* EF representatives available to support the traveler and to coordinate with local authorities on their behalf where necessary
* Assistance connecting with local health care providers
* Translation services
* Communication between the traveler and the traveler’s family back home
* EF arranged flights home, once cleared to return, for travelers who purchased the EF Go Ahead Tours airfare package
Please note: Travelers are responsible for their own medical expenses. We recommend that you contact your health insurance plan provider directly about your situation.