Clients who are signed up for a quarterly or yearly package of walks have a primary dog walker as well as a secondary (backup) dog walker. This ensures that even if the primary walker is sick, or away on vacation, the dog and client will get the same level of care and attention from another familiar NYC Doggies dog walker.
Dogs who are not signed up for a walking package, or are on an individual, weekend, holiday, or off-hours walk, are not guaranteed a primary dog walker. However, our team is not that big. Chances are the walk will still be with an NYC Doggies dog walker that your dog already knows very well.