If you need to get in touch with the team at Specialized, you can do by using the live chat feature on their website. Just look for the red Rider Care icon - operatives are available Monday to Friday between 7am - 6pm (MST) and Saturdays between 9am - 4pm (MST). If you prefer to speak over the phone, you can call 877-808-8154 between 7am - 5pm (MST) Monday to Friday.