If the goods to be returned are forwarding goods, we will coordinate a pick-up date for the forwarding agent with you and assume the entire costs of the return.
If the parcels are smaller, however, we kindly ask you to return them to a parcel service provider of your choice yourself.
Tip: Always choose the same parcel service provider who was also responsible for the delivery of your goods. This is usually the cheapest option.
For a fast and smooth process we recommend you to use our return form. However, this procedure is not obligatory.
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