If you are experiencing issues with Microsoft Solitaire Collection, please try the following: -Restart your device -Uninstall and reinstall Microsoft Solitaire Collection -Uninstall and reinstall Microsoft Solitaire Collection from the App Store -Uninstall and reinstall Microsoft Solitaire Collection from the Google Play Store -Uninstall and reinstall Microsoft Solitaire Collection from your device -Delete the Microsoft Solitaire Collection app from your device -Clear your cache -Disable your antivirus software If you are experiencing issues with Microsoft Solitaire Collection, please contact Microsoft for further assistance.