Hotspots are just as secure as any other home device. However, it is not like a cell phone or Alexa device because it does not have a camera, microphone, or speakers.  It is more like an internet modem or wifi router that you get from your ISP (Spectrum, Frontier, etc.). Just like your ISP devices, the hotspots receive regular updates to maintain security. All our hotspots are Helium approved. Only Helium approved hotspots can run on the Helium network. Only devices authorized to access the network can use your hotspot, so you are protected from unauthorized use. They are approved by the community and the Manufacturing Oversight Committee which governs vendor onboarding. If you would like to learn more, we have resources at the bottom of this page.