Pick-up and drop-off times can vary. Our award-winning rental process is nice and straightforward, so you’ll be on the road in no time. If you’ve yet to make your full payment and haven’t completed online check-in, please leave a few extra minutes to do this at our branch. You can check in online using the GO Fast link in your confirmation email to speed up the pick-up process as well. This is included in the confirmation email we’ve sent you of your booking. You may experience a delay if the presented documents are not suitable.