As the UK has now left the EU, shipments travelling between the UK and Europe are now subject to customs clearance procedures.
Our courier partners are accounting for the additional cost by of administration for this by charging Sherpr, in turn we must pass the cost onto our customers – Sherpr does not profit from this surcharge.
The charge is only applied to shipments travelling between the UK and Europe.
Please note this is only an administration charge and does not cover the cost of any applicable duties and taxes applied by customs.
If at any point the couriers remove the charge, then we will also remove this for our customers.