If you purchase an advance ticket from our website or from any other company you will be issued with an extra free ticket for your carer when you arrive.
Our trained staff will ensure that guests with disabilities are transported safely from floor to floor within our building by means of a lift specially designated for this purpose. For safety reasons, we can only accept three wheelchair users in the building at any one time and it is strongly advised that you pre-book in advance. Time slots can be pre-booked in advance by contacting our Customer Services team at Guest.enquiries@madame-tussauds.com