Cancellation & Tour Change Policy We understand things happen which are unavoidable, and we will certainly be mindful of each situation and assess each request individually. In the event that you need to cancel your tour, we ask you to give us 3 days’ notice and you will not be charged a fee. If for any reason you are unable to make your trip and do not notify us three days prior to the tour your credit card will be charged the full amount. If you have scheduled a private tour, please provide at least 3 days’ notice if you would like to change the length of your tour or cancel. For scheduling purposes, we cannot accommodate same-day changes to private tour lengths (for example, adjusting a 6-hour private tour to a 4-hour private tour). Once you book your tour no changes can be made unless we have been given 3 days’ notice. Late Policy To maximize each guest’s experience on the water, fishing or shelling, the boat will depart promptly at departure time. Please arrive at least 30 minutes early and account for traffic so that we can provide the best experience possible. If you are tardy, the boat may need to depart without you and a refund will not be provided. We may be able to reschedule your tour in some situations. Please see our weather policy.