In recent years, cybercriminals have been pretending to be Geek Squad with emails stating things like, “We got your payment” or “Transaction Confirmation.” These emails are not from Geek Squad and usually have a non-official-sounding email address associated with them.
These emails sometimes have a listed number where scammers ask for details about the scam recipient in an attempt to rob them of information or payment information.
It’s important to understand that Geek Squad only sends emails from official addresses associated with either Best Buy or Geek Squad, and any misspelling or generic email addresses are important indicators of cybercrime.