<b>FAQ:</b> <br><b>Q: When will my item ship?</b> <br>A: We are a third party seller. All of your items will ship by Amazon from Amazon fulfillment center in U.S. Have any questions about shipping services please contact Amazon directly. <br> <br><b>Q: Can I customize the look or colors?</b> <br>A: We do not do custom orders. But you can still send your ideas to us, we will consider design a new banner only for you! <br> <br><b>Q: What is the Material used?</b> <br>A: It's printed on premium quality paper board of 140 lb (300gsm) which is similar to card stock. <br> <br><b>Q: Ribbons are already hung in banner?</b> <br>A: No. Banner is not pre-strung. Pennants are able to be moved along the satin ribbon to the spacing you prefer. <br> <br><b>Q: Is that extra ribbon enough to hang in my wall?</b> <br>A: Yes, the length of our satin ribbon is 8.2ft. Its more then enough to hang on wall. <br> <br><b>Q: Is this banner reusable?</b> <br>A: Yes! Our banner is durable enough to hang for several days and it is very easy to fold up for convenient storage. <br> <br> <b>PLEASE NOTE:</b> <br>Please note that the card stock colors may appear differently on different monitors/devices. <br>If you have any queries or problems about this product please don't be afraid to contact us.