<p><b>[Manufacturing Process]</b> We used top quality printer consumables to keep fine quality.</p><p></p><p><b>[Quality Control]</b> We use our own equipment to make order item, we will re-make to resolve any quality problems until we think it is good enough, pictures were carefully selected, adjusted and edited, but each person's monitor has different color setting, the printing inks also have color deviation, if you are concerned about it must be 100% the same color as you saw in your monitor, please buy with caution, we promise that we will try to make product as best as we can, our old customers feedback could help you know how we did before.</p><p></p><p><b>[Shipping Rate]</b> This product will be shipped by USPS e-Packet in 1-2 business days from China. Normally 75% orders take about 7 to 14 business days, 24% orders will take 15 to 28 business days for Customs inspection, about 1% order may be delayed for uncontrolled reasons. In that case, please contact us to resolve this problem.</p><p></p><p><b>[Unforeseen Circumstances]</b> We will pack item very carefully, if it was damaged in transit (low probability but uncontrolled), you could contact us, we promise to re-ship for free in this case.</p><p></p><p><b>[Customized Order]</b> It can be customized according to your picture (picture size must be bigger than 1600 x 1200), please contact us and send us your picture, and please do send us your order id to help us know which order is your custom order.</p>