<b>All the Enido candles are covered by one-year defects liability period.</b><br> <br><b>If any issue, or you are not satisfied with your order, please feel free to contact us at: https://www.amazon.com/seller/A3SSZQRNBHIZ9R </b><br><br> <b>Then we are able to get in touch with you and address the issue for you. Thanks.</b><br><br> <b>LOW BATTERY INDICATOR<b> <p>Your flameless candle will begin working when the batteries are too weak to properly power the candle. If your candle begins working, please turn off the candle and replace the batteries. </p> <b>CAUTIONS AND WARNINGS<b> <p> Insert batteries as displayed on the battery compartment. Failure to insert batteries correctly may result in damage to your candle.</p> <p> Do not mix old and new batteries. </p> <p> When not in use for an extended period of time, please remove the battery from the flameless candles.</p> <p> Dropping it may damage internal components, although these candles are made from durable resin (plastic) material.</p> <b>MORE TIPS<b> <p> To reset timer, slide power switch on the bottom of the candle to "OFF" position and then to "ON". After that, press timer button.</p> <p> If the battery of the remote runs out, you may pull out the battery tray then replace a new button cell battery. </p>