Example: The 3 foot cord means, the cord measures 72"<br> then when formed into a loop it will drop down 36" <br> when installed onto the blind.<br><br> Our return policy.<br> Item must be returned within 30 days after delivery date.<br> We deduct 15% for a restocking fee.<br> The buyer pays return shipping cost. If our error we will refund return shipping cost.<br> Where free shipping is offered we also deduct what it cost to sent the item(s) to you.</br>