<p><b>Fast Heat Up</b><br> Get heat in 2 minutes, as fast as you toast a slice of bread, the excellent heating pad for neck and shoulders you should have.</p> <p><b>One Heat Level</b><br> Easy-to-use On/Off switch controller, one heat level only, no confusion. </p> <p><b>No Auto Shut Off</b><br> Provide heat as long as you need, special for those who need constant heat, turn it off manually after each use. </p> <p><b>Moist / Dry Heat Options</b><br> Moist heat therapy provides deep penetrating for more effective relief. </p> <p><b> Standard Size 12” x 15” </b><br> Large size offers perfect coverage for small body groups, such as low back, neck, arm, wrist, leg and feet, etc. </p> <p><b> Cozy Polyester Cover</b><br> Removable and machine washable soft cover, easy to clean and reusable and environmental. </p> <p><b> Storage Zipper Bag</b><br> Keep the heating pad protected for next use, make it portable when you take it to travel. </p> <p><b> Toll-free Support</b><br> 3-year warranty, 7 x 24 customer service, express replacement delivery or refund for your order. Email service is also available. </p>