We specialize in garden products and aim to provide good products to our customers.<br> We are 100% responsible for our products and customer.<br> If you have any concerns and claims, please email us on amazon directly.<br> We will get back to you ASAP and make sure the problems is solving.<br> <br> <br> <br> It is essential for deep watering newly-planted tree in the first few years.The upgraded tree watering bag is designed with dropper which can control the water and turn off the switch at any time; The watering bag for tree focuses on maintaining healthy soil moisture levels by releasing water slowly. It can push water deep into the soi; The thirsty roots and help prevent over-watering and under-watering, both of which can be damaging to trees.<br>