About These Inserts: These white cotton blend insert pillows are handmade and made to order by our shop. They are filled with synthetic down-like non-allergenic polyester fibers designed to give your pillows a soft and sumptuous yet firm feel. Sizing: This 14"x40" pillow insert will provide a regular fit for a 14"x40" cover, a full fit for a 14"x39" cover, and a plump fit for a 13"x39" cover. Shipping: All pillows are made and shipped within two to three business days via the shipping method you choose at purchase. Custom Pillows: These pillows are made after you purchase them. Thus, if you'd like your pillow a little fuller or less full, send us a request - we should be able to accommodate you. Washing Instructions: These inserts are machine washable and dry-able. We recommend cold water and the softer and fluff cycles. Please wash alone or with other white items. After washing and drying, a good "fluff" will bring the insert back to normal. Returns: We accept all returns - no questions asked - within 30 days of purchase. However, we do not provide return labels nor pay for return shipping. If you have any comments, questions, and/or concerns please send us an email before you make a purchase. Thank you for visiting our Amazon Shop!