All of our mugs are made to order. We use dye sublimation method for printing which means the design will not crack, peel or fade and the mug will last you for many years. All of our mugs are packaged safely into white boxes with form fitting foam to insure that they will not move around or break while shipping. PLEASE FEEL FREE TO CONTACT US IF YOU HAVY ANY QUESTIONS! WE ARE HAPPY TO HELP YOU WITH YOUR ORDER! Happy Shopping!