<b>iPhone 7 Charging Dock for iPhone</b><br><br> <b>Troubleshooting steps: </b><br> <b>Why it comes up with "unsupported accessory" message and doesn't work?</b><br> 1. Poor contact. Make sure the lightning connector is clean and connected properly. 2. Plug in the back usb port when working on PC or Laptop cause insufficient power supply.<br> Try to use a adapter.<br> If you have used the adapter, try to use another adapter.<br><br> <b>Why it comes up with "not certified or not compatible message and doesn't work?</b><br> Ignore the message, if it still doesn't work, plug in the other USB port or change the adapter and wait for a moment<br><br> <b>Why charging dock doesn't work?</b><br> <b>Maybe your case is too thick, please take off the case from your phone temporally just when you charge.</b><br><br> <br>Package includes</b><br> 1 x Charge and Sync Dock with cable