Businesses today face many challenges, and not all of them are from competitors. Sometimes the “enemy” is within, and it has to do with how management and employees interact with each other, and with customers. <br> <br>When 85% of your professional and personal success depends on your social skills and abilities to connect with others, it's vital that you know what to do and how. Let Corinne Gregory, leading authority on social skills, character and personal development show you five Secrets that explain how to win friends and influence people. If you want to really make a difference, help preserve and nurture customer relationships, increase sales and performance, and lead your team to happier and more profitable outcomes, then this book is for you.