<b>3 WIRELESS CHARGING MODELS:</b><br><br><b>7.5W charging model:</b> Using QC2.0/QC3.0 adapter(9V,1.67A) is ONLY for<br>-iPhone 11/11 Pro/iPhone X/iPhone 8/iPhone 8 plus<br><br><b>10W fast charging model:</b> Using QC2.0/QC3.0 adapter(9V,1.67A) is ONLY for<br>-Samsung Galaxy S9/S9plus/S8/S8plus<br>-Samsung Galaxy S7/S7 edge/S6 edge plus/Note 5<br><br><b>5W standard model:</b> Using 5V,2A adapter<br>-Compatible with ALL Qi-enabled devices<br><br><br><b>SPECIFICATIONS:</b><br><br>Input: 5V/2A,9V/2A<br> Output: 5V/1A,9V/1.2A<br>Charging efficiency: ≥73%<br>Charging distance: ≤8mm<br>Size: 3.94*3.94*0.24 inches<br><br><b>PACKAGE INCLUDED:</b><br><br>1 x Qi Wireless Charger Pad<br>1 x 3.3ft Micro USB Cable<br>1 x User Manner<br><br><br><b>FAQ:</b><br><br><b>1. Why is the charger heating up when charging?</b><br>It is normal for the receiving coil or plate to heat up during the wireless charging process. We use a ALUMINUM ALLOY METAL BODY which can effectively lower the temperature, protects your phones from overheating.<br><br><b>2. Why is my phone not charging when placed on the charging pad?</b><br>First, please ensure your phone is Qi wireless-charging compatible. Second, please make sure the phone is aligned with the center of the charging pad. Please remove phone cases thicker than 8mm.<br><br><b>3. Why is the charging speed slow?</b><br>First, please make sure that the phone is properly aligned with the center of the charging pad. If your phone supports fast charging, it requires a QC 2.0 or QC 3.0 AC adapter (not included) for fast charge mode. Reducing the phone's background applications may improve the charging speed.<br><br><b>4. Will it charge through a thick or rubber phone case?</b><br>The XIAOHE Wireless Charger support Rubber/Plastic/TPU cases covered on cell phone when charging (Thickness < 8 mm). However, it can not support metal attachments or credit cards and other metal objects in the charging detective area to make sure safe and stable charging.