<b>IMPORTANT: No matter what happens when this laptop has a software problem,It can be easily resolved by re-install the Windows 10 on it.</b><br/>Here's the instruction of this simply re-installation:<br/><b>1, Long press power button for 2-3 seconds to boot your laptop. Press FN+F7 (or "DEL" button) when you see power led on.Then you can enter the BIOS pages.</b><br/>2, <b>Choose the "UEFI OS (FORESEE 512GB/1TB SSD)" on the boot Override of page "Save & Exit". </b><br/>3, <b>Press "A and then Enter" when you log in the WIN PE system and then wait for the automatic reinstallation process,all problem resolved..</b><br/><br/>Specification:</b><br/> Model: One Netbook One Mix 4 Platinum Edition<br/> OS: Windows 10 home<br/> CPU: 11th Core Tiger Lake-Y Core i7-1160G7,4 Cores 8 Threads,1.2GHz~2.1GHz,Turbo Max 4.4 ghz <br/> Fingerprint recognition:Yes<br/> Storage RAM: 16GB<br/> ROM: 512GB/1TB PCI-E SSD<br/> RAM Type: DDR4X<br/> Display Screen size: 10.1 inch Multi-Touch,Support Touch Screen<br/> Display Ratio: 16:10<br/> Screen resolution: 2560X1600 IPS, 300 PPi 100% sRGB gamut<br/> Network WIFI: Wireless: Wi-Fi 6: 802.11a/ax/b/g/n Wlan,2.4/5GHz Dual-band<br/> BT: 5.0, I/O:USB-C 4.0 X 2, USB-C 3.0 X 1, 3.5 mm Headset X 1, Micro SD card Slot X 1, NO USB B Port <br/> Audio interface:3.5mm Headset jack <br/> Power Battery Type:Non-removeable Li-Po battery<br/> Battery capacity:10000mAh<br/> Battery Life:About 10 hours,It should depend on the actual working conditions<br/> Charging voltage: Type C 12V 2.5A<br/> Multimedia Audio format:Mp3/Mp4/Wma/Ogg/Amr/Aac/Flac/Ape/Wav/MidI/Ra Video format:Mp4/Ape/Wmv/Rm/Rmvb/Asf/Avi/Mov Picture format:Jpg/Png/Gif/Bmp/Jpeg/Webp/Wbmp<br/> Dimensions Product size: 227x157.3x11 mm<br/> Product weight:0.77kg<br/> <br/> <b>Package Contents:</b><br/>1 x Charger<br/>1 x English Manual<br/>1 x One Mix 4 Platinum Edition Laptop