<b>Q&A</b><br><br> <b>Q1. I put M30 back into the case but they are still playing music.</b><br> -Note：Be kindly noted that when the earbuds are back in the case, make sure they light up and are turned off. After the lid is closed, M30 will disconnect with your phone. <br><br>Tips for Android users: you can simply turn the volume on maximum on your phone and then you can use the volume control on M30 to adjust for desired volume.<br>