<p><strong>100% Satisfaction Guaranteed</strong> <br />- Our company stands behind all the jewelry and professional jewelry making supplies that offer. <br />- We want you to be completely satisfied with every purchase you make. <br />- If you are in any way dissatisfied with a product you ordered, we’ll exchange it, replace it or refund your money within 30 days of purchase. <br />- Please simply email us the problem, and we’ll take care of you.</p> <p><strong>Tips on caring for your jewelry</strong> <br />- Care for and protect your jewelry can make a world of difference in maintaining its beauty and keeping them sparkling for generations to come. <br />- Exposure to chemicals can damage or discolor metals – gold, silver, and titanium – and may harm some colored gems. <br />- Even everyday substances like hairspray, lotion, perfume or other cosmetics can contain chemicals that will permanently damage the surface of your pearls and other delicate or porous gems (like turquoise). <br />- The jewelry should be removed before diving into a chlorinated swimming pool or before using household cleaners. <br />- Many of these cleaners contain ammonia, which can be too harsh for delicate gems or vintage jewelry. Chlorine bleach, another common household solvent, can pit or damage your jewelry.</p>