<b>Return policy:</b><br>Purchased but not shipped or not processed with our fulfillment center：100% Full Refund<br>Return within 7 days after receipt of the bike:<br>Please contact us by email in advance<br>Please give a good reason for return and qualify for return<br>bike can not be returned after 7 days of receipt<br>Please keep the original packaging, the bike and the bike's outer packaging are not damaged, and can not affect the second sale of the bike<br>Complete accessories and no smell (including bikes, including power cords, chargers, pedals, manuals, warranty cards, etc.)<br>The box must be sealed and not open.<br>Customer pays for the shipping cost of the order (this is withheld from refund)<br>Customer pays the shipping cost for the return (this is withheld from refund) <br>Reminder: Since the electric bike is required to change some parts before the factory production batch or upgrade, the company will not make another description. The quality of the parts that the company guarantees to change will not be reduced. We will only choose the same quality or higher quality accessories. The difference in accessories can not be used as a reason for return, please know<br><b>E-bike Specifications</b><br>Battery: 48 V / 14AH LG Brand lithium battery<br>Motor: Stable 350 W high speed brushless gear motors - Mountain Bike Special Design<br>Maximum speed: Up to 25 mph<br>Charging time: 4-6 hours<br>Mileage: 40-50 miles (Electric) / 50-80 miles (PAS) <br>Display: Intelligent LCD display<br>Headlights: Bright headlamp lights<br>Tail light: Battery light<br>Flywheel: Shimano 7 Speed Gear Shift System <br>Rear gear: 7-speed TX55 gear<br>Frame: Rugged 6061 aluminum frame for optimum off-road path<br>Absorber: spring fork aluminum alloy spring shock absorber<br>Brake lever: disc brake lever<br>Brake: front and rear 160mm alloy disc brakes<br>Tires: 26" mountain tires<br>Product Weight: 52 lbs<br>Package Size: 63*10*30 Inch