<p>Thank you for purchasing TECKNET wireless headset. The following tips can help you get a better call experience:</p><p>1. Please use the charger base to connect to your computer or laptop. It is more stable.</p><p>2. Please update your Bluetooth driver to the latest version, if you use the headset on your laptop.</p><p>3. If the headset can't pair, please make sure all other Bluetooth devices around have been turned off, and clear Bluetooth list records of your phone/laptop.</p><p>4. If the mute function doesn’t work or the voice is not loud enough, please trying to make a call directly from your cellphone without using any conference apps to see if the problem persists. </p><p>5. If the Bluetooth connection frequently disconnects from your laptop or PC, please make sure all other Bluetooth devices around have been turned off, and use a charger base to connect and see if the problem persists.</p><p>6. We offer an 18-month support. If the headset doesn't work or charge, please kindly feel free to contact us for further help. </p><p><br></p><p></p><p>Notice:</p><p>1. Please fully charge it before the headset is not using for a long time.</p><p>2. When using some third-party software, such as Skype, Teams calls, you'll need to answer the incoming call using the connected computer, wireless headset can't answer directly. </p><p>3. The mute button can only be used on cellphones, if you want to mute on Skype or other calling software on PC, please set it through software.</p><p>4. If the headset keeps flashing purple, please connect the headset to the power supply, then long-press the MFB button to turn on the headset again.</p><p>5. If you have any questions about the headset, please feel free to contact us to resolve them. Thanks.</p>