<i>Commonly asked questions:</i> <br><br> <b>Does the stamp come pre-inked or do I need to buy ink for it?</b> <br>Stamp comes already pre-inked and ready to use <br><br><b> Are you a re-seller or a manufacturer of the stamps?</b> <br>We are US based manufacturers of the stamps and we hand make each rubber stamp in our shop. Our thorough inspection process guarantees that the stamp is of the highest quality. <br><br> <b>What is the quality of the stamp mechanism and how do I know it will last?</b> <br>We use only the highest quality and the most reliable stamp mechanisms in the country manufactured by either Trodat or Cosco. We don't skimp on quality! Your stamp will provide you thousand of rapid impressions without breaking. <br><br><b>What is the recommended use of the stamp?</b> <br>Paper & some fabric <br><br><b>Where do I buy refill ink?</b><br>From us! Also, Cosco ink refills are available at most office supply stores & Trodat refill ink is readily sold online.<br><br><b>Can I return or exchange my order?</b><br> No. Custom items can not be returned or exchanged after they've been shipped (unless item is damaged or there is a production error). If order hasn't been shipped, you can email us if corrections are needed. Returns & Exchanges:</b><br><br> Due to the custom nature of the item we don't offer returns or exchanges unless item is damaged or there is a production error. <br><br>