<p><b>Q1: How to install the phone case?</b></p> <p>STEP 1.Please open Silicon Button which near the Volume button to remove the outer silicon layer.</p> <p>STEP 2.After removed the outer silicon cover,then open 2 key buttons on the side of the plastic case step by step to put your phone in.</p> <p>STEP 3.Finally,install it back.Check all the button buckled well.</p> <p><b>Features </b></br> -100% Brand New and good quality</br> -Durable 3 layers design, it come with Hard Plastic case + Silicone skin cover combine as one. </br> -Easy installation: No tools required to install. </br> -Perfect fit for your Smart Phone.</br> -Conveniently designed to provide quick access to all touch controls, features, and ports. </br> -Access to all buttons and controls, no need to remove when charging, plugging in, adjusting volume or switching on/off</br> -Full access to user interface, camera lens, headphone jack, speakerphone and microphone</br> -Secure snap-on back case while Easy to remove</p> <p><b>Package Includes: </b></br> 1x Case Cover for iPhone 11 </p> <b>Warm tips:</b></br> Please checked your phone model before you purchased