<p><b>Q&A </b></p> <p><b>Q: How can I pair with my phone?</b></p> <p><b>A:</b> 1. Open the case and press the pairing button on the side (earbuds inside)</p> <p>2. or Press the earbuds for 3s until hearing tones (do it on both outsides of the case)</p> <p><b>Q: What is the meaning of light signal on earbuds? </b></p> <p><b>A:</b> 1.Blue & Red flash rapidly means pairing with your device</p> <p>     2. Purple light flashing means factory reset, then you will need to do the factory reset on another side to makes then reconnect together.</p> <p><b>Q: What is the factory reset? </b></p> <p><b>A:</b> factory reset is a solution for any situation causing by the wrong operating actions, it fixes any possible glitch.</p> <p><b>Q: How to reset when there is a possible glitch? </b></p> <p><b>A: </b>Simply take out both earbuds are press& hold them for 15s until hearing the tone and signal light turns purple, then give some time for them to get paired each other. </p> <p><b>Q: Do both the earbuds receive the voice while on call?</b></p> <p><b>A:</b> Both earbuds can receive the voice individually</p> <p><b>Q: Will Air-X lose the connection to the device?</b></p> <p><b>A:</b> Air-X supports Bluetooth 5.0, while the actual connection might vary according to the circumstances of the connected device and the environment.</p> <p><b>Q: Can I use it for the workout?</b></p> <p><b>A:</b> Air-X is featured nano-coating for IPX5 and also a sports stabilizer for the hardcore workout.</p> <p><b>Q: How long does the battery last? </b></p> <p><b>A:</b> Earbuds Standalone charged for 10 hrs or with the case for 50 hrs total, the actual result may be changed depends on the operating conditions. </p> <p><b>Q: What is the meaning of tones when press & holds the earbud?</b></p> <p><b>A: </b>2 tones for pairing, 3 tones to turn off, 4 tones to reset, 5 tones to factory reset</p> <p><b>Q: Does Air-X support the quick charge?</b></p