<p><b>Brand Story:</b> <br>With a commitment to quality and affordability, EVER2000 presents timeless jewelry for the modern women. We assist you capture those moments and keep them close to your heart through our wide collection of high-end personalized jewelry. <br>A classic in cut, our charm necklace achieves an ultra-refined look, from casual to formal. <br>We promise you a compensation when received a defective necklace. Customer service within 24h replying supplied for you, no risk-free purchasing all items, any issue need our assistance, please feel free to contact us.</p> <p><b>Attention:</b> <br>As this necklace is your personalized custom with your own design, once it be sent out, return not accept, except the item is damaged when you receive it. <br>Please pay your patience for item being sent out, as we need time to custom for you after receive your order. The time is approximately 10 days.</p> <p><b>Instruction:</b> <br>How to place your order? <br>1.Choose your favorite color <br>2.Please click the customized now <br>3.Enter your name or the letter you like into the frame</p> <p><b>Specifications:</b> <br>Color: Gold , Rose Gold, Silver , <br>Material: copper with with 18K gold, rose gold or silver plated. <br>Size: 16-18ins <br>Design: Cross chain </p> <p><b>Included:</b> <br>1* necklace chain <br>1* custom monogram pendant <br>1*warranty card <br>1*cleaning cloth</p>