<b>Note: <br>1. Please removed the plastic films on the charging points of the earbuds and get both the earbuds and case fully charged before first use.<br>2. If you receive a defective product or have any questions during use, please feel free to contact us.</b><br><br> <b>Advantage of LASUNEY True Wireless Earbuds?</b><br> 1.High-Fidelity Bluetooth Wireless Earphones with up to 30 hours of battery life.<br> 2.Easily switch between single and binaural model and enjoy one-button operation.<br> 3.Light weight and easy to carry. To use it anytime and anywhere. <br><br><b>When the two earphones can't pair with each other or can’t connect to your device, How To Reset?</b><br> - Insert both earbuds back in to the charging case and close the lid (Power off)<br> - Forget both devices on your Bluetooth assigned list<br> - Remove Earbuds from case and wait for the pairing lights to flicker amber and white<br> - During the pairing process tap both ear buds on the smooth back side a couple of times until you hear multiple beeps come from the earbuds they should power off (Reset Process)<br> - Place the earbuds back into the charging case and close the lid<br> - Open the lid again and search for the following on your Bluetooth available device list 'T12' then select to pair<br>