100% organically grown superworms. They are farmed in non-chemical environment and fed organic wheat bran and vegetables. Our worms have the highest nutrition for your pets. · Your order will be shipped within 1-2 days when we receive payment. Our goal is to provide you with an excellent shopping experience and customer service. · If you experience any issues we will refund or exchange your order. Additionally we donate 1% of our proceeds to the World Wildlife Fund (WWF) to help preserve the nature and living species. · Please note: We are currently experiencing some shipment delays due to high demand volume also USPS deliveries are taking longer than usual. Appreciate your understanding and patience during these unusual times. We do include an additional 5% of the quantity sold just to make sure you get what you pay for. There are shipping delays in USPS please plan accordingly and order ahead of time so you do not end up without food for your pets. We include carrots and/or potatoes just to make sure the worms are hydrated during the trip. · Superworms do not tolerate cold or excessive heat. We take utmost care in packaging and depending on the destination, we might add a heat pack or a cold pack so you get healthiest worms. · Post office hold is "highly recommended" if the temperature is below 45 and above 85 degrees. If your mail is left on your doorstep or porch under the direct sunlight in your absence, it is your responsibility to check the local weather and request "Hold at post Office". · We require two pictures within 24 hours of delivery in case there are issues with your order so we can file a claim with the USPS. We reserve the right to cancel any order. · Thank you for your business. Keep safe and well.