Why choosing Ticova?<br> Ticova is a professional and fast developing company specializing on office chairs. Due to the specialization, we can pay more effort on the design improvement and quality control of our furniture compared with others. Ticova's professional design team has done their best to improve every parts of this leather office chair by dozens of testing.<br></br> Safety guarantee:<br> Our mechanism, chair base, wheels and gas lift have passed BIFMA TEST; therefore, you do not need to worry about the breakage and other safety issue. We promise you a safe and comfortable leather office chair.<br></br> <b> Kindly notes：<br> 1. There may be little fold at the edge of the back of the executive office chairs due to the delivery compression. Please do not worry, it will recover after a period of time.<br> 2. Make sure the executive office chair is firm enough before usage especially for the armrest. If the executive chair is <b>shaky, uneven, tilted or with noise,</b> please screw up further especially for the leg.<br> 3. Please <b>sit deeper</b> to experience more supportive backrest and headrest.<br> 4. Please be aware that some people may experience hot or even sweat for all leather office chairs, especially at high temperature environment.<br> 5. If the back of the executive chairs tilts to one side, release the screws on the metal plate. Thereafter, adjust the back to correct position, and tighten up the screws.<br> 6. Our executive office chair is made of PU leather but not genuine leather. The majority of leather office chairs selling on Amazon are made of PU leather or even bonded leather. In fact, PU leather is also as durable and textured as genuine leather.<br> 7. To unlock the tilting function, please pull the handle out and lean back slightly until a 'click' sound.<br>