1 No matter whether the glass is broken or not, we provide unconditionally return and exchange service.<BR> 2 Each picture frame in the box has been inspected and is intact. We use the special protective packaging for the picture frame, but during transportation, some packages will fall and impact, and the glass will be crushed by the extrusion of the photo frame strip, so the glass is broken and the box is still intact. <BR> 3 Many picture frame sellers have replaced the glass with PS board for this reason, but we insist on using real glass for a more perfect display. <BR> 4 For a more perfect display, please assured to choose this picture frame feel free. In case of glass breakage, please return and exchange the frames.<BR> 5We also sold these Frames in 1 pack <BR> 12.5x12.5 Black 1 pack<BR> https://www.amazon.com/dp/B08KZDCB7D?ref=myi_title_dp <BR> 12.5x12.5 Silver 1 pack <BR> https://www.amazon.com/dp/B08KZBTNWK?ref=myi_title_dp <BR> 12x12 Black 1 pack <BR> https://www.amazon.com/dp/B08KZD5T4M?ref=myi_title_dp <BR> 12x12 Silver 1 pack <BR> https://www.amazon.com/dp/B08KZHRYN5?ref=myi_title_dp <BR> 11x14 Black 1 pack <BR> https://www.amazon.com/dp/B08KZDCXLJ?ref=myi_title_dp <BR> 11x14 Silver 1 pack <BR> https://www.amazon.com/dp/B08KZDRJ6W?ref=myi_title_dp <BR> 8x10 Black 1 pack <BR> https://www.amazon.com/dp/B08KZDCQ61?ref=myi_title_dp <BR> 8x10 Silver 1 pack <BR> https://www.amazon.com/dp/B08KZFLVMM?ref=myi_title_dp <BR>