시작에 앞서, 여러분께 펜과 종이를 꺼내주시기를 부탁드립니다. 우리가 어떤 식으로 문젯거리들을 생각해내는지 보여드리고 싶거든요.
And I must say, before I go on, I should ask every one of you to try and get out pen and paper because I'm actually going to ask you to help me to look at how we do that.