Service id: 3041
Service title: Home care supports living at home
Service headline: You can apply for home care if you are unable to live in your home independently or with the help of your close relatives and friends. We grant home care based on a service needs assessment.
Service description: Home care helps you with daily activities such as getting out of bed, going to the toilet, bathing, dressing and eating. We also help with administering medication. We monitor your health on home visits. Home care can also include nursing services when ordered by a doctor if you cannot use other healthcare and nursing services. We can arrange regular home care on a daily basis, even at night. Part of home care is remote care, where we will contact you by phone or using a tablet. Remote connection allows us to check on you and remind you of important things. Your day-to-day care will be provided by practical nurses, public health nurses and registered nurses. Your well-being will also be taken care of by home care assistants, domestic helpers, physiotherapists and occupational therapists. You can also receive support services that complement your personal care, such as meal services. We will prepare an individual care and service plan for you. Home care can also be temporary, for example when recovering from an illness. Home care and its support services are subject to a fee. You can receive home care as a service provided by the City or as an outsourced service, in which case we have purchased the service from a private company. Alternatively, we can provide you with a service voucher, allowing you to purchase the service yourself from companies we have approved. If you wish to apply for home care, please contact Senior Info. 
Service target groups: Elderly people
Service prerequisites: Aged 18 and older The service is only for citizens of Helsinki.
Service link title: Home care service description (pdf)
Service link URL: https://www.hel.fi/static/sote/kotihoito/kotihoidon-palvelukuvaus-en.pdf
Service link title: Mobility agreement
Service link URL: https://www.hel.fi/en/health-and-social-services/senior-services/home-care/mobility-agreement

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Senior Info advisory service
Errand service target groups: Elderly people
Contact channel type: Telephone
Contact channel name: Call Senior Info
Contact channel availability: Open Mon-Fri 09-15
Contact channel phone number: +358 9 310 44556
Contact channel call charge: mobile call charge / local network charge

Contact channel type: E-mail
Contact channel name: Send email to Senior Info
Contact channel email address: seniori.info@hel.fi

Contact channel type: E-services
Contact channel name: Encrypted email
Contact channel availability: Open every day around the clock
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en

Contact channel type: Chat
Contact channel name: Sotebotti Hester and chat
Contact channel availability: Open Mon-Wed, Fri 09-15, Thu 09-10, Thu 11:30-15
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en