mmakipaa/shs_descriptions huggingface dataset:
Service id: 7540
Service title: Community workers of health and social services
Service headline: Community workers are employees of health and social services available for you to reach out to when you want to improve the comfort, safety and well-being of your residential area.
Service description: Community work involves sustained efforts aimed at influencing and improving the affairs of a city district through collaboration with local residents, associations, organisations, and authorities. A community worker can provide valuable support when you seek to address pressing regional challenges in cooperation with fellow residents and stakeholders in your area.
Service prerequisites: For all customers The service is intended for residents of Helsinki.
Service id: 7541
Service title: Street-based outreach work
Service name synonyms: local social work
Service headline: We engage in street-based outreach work, reaching out to individuals who may be outside the reach of services. Our team operates in various settings, including streets, food aid queues and online platforms. If you require advice or are concerned about your own situation or someone else's, please don't hesitate to reach out to us.
Service description: In street-based outreach work, our dedicated social instructors and nurses collaborate to provide support in public spaces such as streets, shopping centres and community areas. Our focus is on assisting unhoused individuals spending nights outside and those outside the reach of services. The whole of Helsinki is our operating area nad generally we operate during regular office hours. We remain vigilant to the happenings in our area and actively address any messages of concern. Our services encompass providing advice, facilitating discussions and guiding individuals toward appropriate resources. If necessary, we can assist you in accessing services and provide support during appointments. Our primary objective is to ensure that you have access to the services you require and are entitled to. You are welcome to seek assistance from us by approaching us directly, even without an appointment and anonymously.
Service prerequisites: Street-based social work is for everyone in need of assistance.
Service id: 7543
Service title: Local work with non-residents of Helsinki
Service headline: In their outreach work, local work meets people who require services, but who are not entitled to most of the City's services.
Service description: In their outreach work, local work meets people who require services, but who are not entitled to most of the City's services. Local workers establish contact with people who require services and are staying in the Helsinki area, but who are not officially resident in the city. Local work makes a situational assessment, steers, and if necessary, escorts non-local residents and foreign citizens towards services offered by organisations and the third sector, as well as to emergency social or healt hcare services.
Service prerequisites: Non-residents of Helsinki requiring help
Service id: 7544
Service title: Local work with people outside substance abuse or psychiatric services and with people in crisis situations
Service headline: Street-based social work includes a situational assessment of people showing symptoms of psychological distress or acting in a disturbing manner on the streets and in public spaces and steering them towards services.
Service description: Street-based social work comprises establishing contact with people showing signs of psychological distress in public spaces, building trust with them, carrying out a situational assessment and steering them towards services. Street-based social work works together with the substance abuse and mental health sector, for example by patrolling the streets together. Street-based social work encounters people in the middle of acute crisis situations, with whom the worker carries out psychosocial work by talking with them and, if necessary, steers the towards the services offered by crisis emergency services.
Service prerequisites: People, who show signs of psychological distress in public spaces and people requiring substance abuse services or psychiatric services
Service id: 7546
Service title: Local work with people in financially difficult situations
Service headline: Street-based social work comprises helping people of limited financial means with housing and financial matters and steering them towards other services.
Service description: Street-based social work comprises helping people of limited financial means with housing and financial matters and steering them towards other services. Street-based social work approaches people who are experiencing financial difficulties. Street-based social work comprises making a situational assessment; helping with housing and financial matters, for example with applying for social assistance and Kela allowances; establishing contact with a Financial Support social care worker/social worker; acquiring an ID card; and with banking affairs, while also steering the client towards other appropriate services.
Service prerequisites: Impoverished people
Service id: 7547
Service title: Investigative work among those living outdoors
Service headline: Local work comprises looking for people living outdoors, making a situational assessment and steering them towards services.
Service description: Local work comprises looking for people living outdoors, establishing contact with them, making a situational assessment, helping with housing and financial matters, steering the people towards services, advocating for them in order to receive the necessary services and supporting them in their life change. The workers receive notifications from private persons, authorities or other operators concerning people living in, for example, stairways, public premises, cars and outdoors. Work is carried out in cooperation with different operators in the Helsinki metropolitan area.
Service prerequisites: Homeless people living outdoors
Service id: 7584
Service title: Adult social work for young adults
Service headline: You can contact the services of adult social work for young adults when you struggle with everyday life challenges and in crisis situations. Our services are intended for Helsinki residents aged 16-29.
Service description: Our team of social workers and instructors is here to support you in navigating daily life challenges and crisis situations. We offer guidance, advice and assistance tailored to your specific needs. Our services are based on a thorough assessment of your service requirements, and together we develop a client plan to address areas such as housing, education, employment, health and relationships. If needed, you will be assigned a designated responsible worker who will provide ongoing support and guidance. We also provide information about other services available for young people, and we collaborate with other actors as necessary, based on your needs and preferences. If you already have been assigned a designated responsible worker, you can contact them either through Maisa or during their telephone hours. For those without a designated responsible worker, we offer phone services at the social work service point of your residential area Mon-Fri 8.15-16.00. These same telephone numbers also cater to authorities and other cooperation partners. Additionally, you can visit the service point in your residential area without an appointment Mon-Fri 9.00-14.30. Please note that you may have to wait for your turn depending on the number of visitors. Swedish-speaking young people can access services at the Haaga service point.
Service target groups: Youth
Service prerequisites: Young people The service is only for citizens of Helsinki.

There is one errand service linked to this service:

Errand service type: E-service
Errand service name: Adult social work for young adults
Errand service target groups: Youth
Contact channel type: E-services
Contact channel name: Contact your designated social worker through Maisa
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en
Service id: 7669
Service title: Adult social work for over 30-year-olds
Service name synonyms: social assistance, help for adults
Service headline: If you encounter challenges in your everyday life or find yourself in a crisis situation, please don't hesitate to reach out to us. Our services are specifically designed for Helsinki residents aged 30 and above.
Service description: Our team of adult social work professionals is available to assist you when you face difficulties in your daily life or encounter various crises. We aim to understand your situation by conducting an assessment together with you, and provide the necessary assistance, support, guidance and advice. You may need advice or support, for example in matters pertaining to your livelihood and finances, functional capacity, well-being or relationships. Our services are tailored to your specific needs and are based on a comprehensive assessment and client plan prepared in collaboration with you. If needed, you will be assigned a designated responsible worker to support you throughout the duration of our services. If you already have a designated responsible worker, you can contact them either through Maisa or during their telephone hours. For those without a designated responsible worker, we provide phone services at the social work service point in your residential area Mon-Fri 8.15-16.00. These same telephone numbers also cater to authorities and other cooperation partners. We also provide services face-to-face at the social work service point in your residential area without an appointment Mon-Fri 9.00-14.30. Please note that you may have to wait for your turn depending on the number of visitors. Swedish-speaking adults over 30 years of age can access adult social work services at the Malmi service point.
Service target groups: Individuals
Service prerequisites: The customership is determined, based on the customer's home address. The service is only for citizens of Helsinki.

There is one errand service linked to this service:

Errand service type: E-service
Errand service name: Adult social work for over 30-year-olds
Errand service target groups: Individuals
Contact channel type: E-services
Contact channel name: Contact your designated social worker through Maisa
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en
Service id: 9600
Service title: Applying for temporary housing through adult social work
Service headline: We provide temporary housing solutions for individuals experiencing homelessness. Temporary housing is a short-term option typically lasting from one to three months.
Service description: Our services cater specifically to adult social work clients who lack the means or have a low income and are facing an urgent, short-term housing need. An urgent housing need means that you currently have no temporary accommodation available, such as staying with relatives or friends, and are unable to afford short-term housing on your own. Temporary housing entails independent living. When you start using our service, you will be assigned a designated worker who will support you and see you regularly during home visits. On average, there are 2-4 meetings per month, depending on how much support you need. Initially, we will work together to develop a personalised housing service plan. If you have accrued rental debt, we can help you establish a payment plan to address the debt. Please note that we are unable to offer temporary housing if you are experiencing acute substance abuse issues or severe mental health conditions. During the temporary housing period, we will help you find a temporary or permanent rental apartment. Temporary housing options may be provided through private service providers or our own city-owned temporary housing apartments.
Service id: 3132
Service title: Medical Helpline 116 117
Service name synonyms: health information, should I go to emergency clinic,
Service headline: Call the number 116 117 before you go to the emergency clinic. 
Service description: Call the number 116 117 before you go to the emergency clinic. You can also ask for advice in sudden health problems when your health station is closed. We will instruct you to the correct place of care and also give advice on self-care. The service is open 24/7. Health care professionals answer your phone calls and consult a doctor, if needed. If the call cannot be answered at once, a call-back service is in use. If you have a referral to an emergency room, you can go direct to the emergency clinic. In life-threatening emergencies (e.g. hard chest pain, breathing problems, unconsciousness, stroke symptoms, convulsions) call 112 for help. The Medical Helpline number is 116 117 (free of charge). Do you have hearing or speech impairment? Do as follows: - Complete the appropriate symptom assessment in the Omaolo service. - Call the health station on a weekday with the help of an interpreter. The number of the switchboard is +358 9 310 5015. - Use the health station's services in the Maisa digital portal . - If the situation is urgent, you can contact health services via the text service of the Medical Helpline at www.116117.fi/fi/Helsinki -> Avaa tekstipalvelu. Alternatively, go to emergency services. - In case of a life-threatening situation, send a text message to the emergency number 112.
Service prerequisites: The service for citizens of Helsinki is organised by the City of Helsinki. The same service in other parts of HUS district is organised by HUS. The service will be a nationwide service from the beginning of 2021.
Service availability: Open every day. The Medical Helpline is open 24/7.
Service additional information: In urgent situations you can seek medical help at an emergency clinic direct, if the Medical Helpline number is not answering in appropriate time.
Service link title: Use the text service of the Medical Helpline
Service link URL: https://www.116117.fi/fi/Helsinki
Service link title: Go to Maisa
Service link URL: https://www.maisa.fi/maisa/Authentication/Login?lang=britishenglish
Service link title: Fill in a symptom assessment in Omaolo
Service link URL: https://www.omaolo.fi/palvelut/oirearviot?lang=en

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Medical Helpline
Alternative errand service names: 116 117, 116117
Errand service description: Please call Medical Helpline on number 116 117 before you go to an emergency clinic. In an emergency, call the emergency number 112 instead.
Contact channel type: Telephone
Contact channel name: Call the Medical Helpline
Contact channel availability: Open every day around the clock
Contact channel phone number: 116 117
Contact channel call charge: toll free
Service id: 3602
Service title: Emergency services social work
Service headline: Emergency services social work is done at the emergency clinics and at emergency and monitoring wards and makes assessments of the need of urgent social welfare. Social work of emergency services responds to the social work needs, which have occurred during the hospital treatment, of patients .
Service description: Emergency services social work carries out a comprehensive social work during the office hours at Haartman and Malmi Emergency Clinics and at emergency and monitoring wards according to the Social Welfare Act. Our primary task is to assess the need of urgent social welfare and start the needed social services. We are working closely with the health care staff at HUS and with Senior Info and adult social services. 
Service prerequisites: The service is only for citizens of Helsinki.
Service id: 3463
Service title: Group therapy
Service headline: Group therapy is structured, goal-oriented, fixed-term therapy which utilises peer support.
Service description: Group therapy is structured, goal-oriented, fixed-term therapy which utilises peer support. Participation requires the patient to have motivation to examine their own illness and life situation, as well as preparedness for performing various exercises. The general objectives of group therapy are: - receiving up-to-date information about the illness - recognising symptoms related to the illness - finding new coping and control methods and practising them - receiving support through the experiences of others
Service prerequisites: The patient is invited to an interview, which assesses their suitability for group therapy and its timeliness. The service is intended for residents of Helsinki.
Service id: 3464
Service title: Services of the Centre for Bipolar Disorder Research and Care
Service headline: The centre offers consultations and fixed-term investigation and treatment periods for patients with bipolar disorder, who receive psychiatric and substance abuse services as either outpatient or inpatient care.
Service description: The centre offers consultations and fixed-term investigation and treatment periods for patients with bipolar disorder, who receive psychiatric and substance abuse services as either outpatient or inpatient care. Patients are only admitted with a referral from psychiatric and substance abuse services. The focal points of the operations are diagnostics and challenging treatments of bipolar disorder. All treatment periods are fixed term and they are implemented in cooperation with other workers treating the patient.
Service prerequisites: Patients with bipolar disorder, who receive psychiatric and substance abuse treatment either as outpatients or inpatients. The service is intended for residents of Helsinki.
Service id: 3465
Service title: Services of the intensive outpatient unit
Service name synonyms: psychiatric and substance abuse services, psychiatric outpatient treatment, psychiatric special health care
Service headline: The intensive outpatient unit, TEHO, is an outreach workgroup, which treats psychosis patients in need of special support.
Service description: The intensive outpatient unit, TEHO, is an outreach workgroup, which treats patients with schizophrenia in need of special support and patients with comparable psychosis, for a fixed period, in the evenings and on weekends too. Patients are referred to the unit from the psychiatric outpatient care or from hospital. Treatment forms are individual and group meetings and home visits. The unit also does consultations and support visits to the sheltered housing services of mental health rehabilitees. 
Service prerequisites: Patients with schizophrenia in need of special support and patients with comparable psychosis. The service is intended for residents of Helsinki.
Service availability: Daily 8:00 - 20:00.
Service id: 7445
Service title: Adolescent psychiatry emergency services
Service headline: Emergency services for adolescents under 16 years of age are provided by the New Children's Hospital, for older citizens at Haartman ja Malmi hospitals.
Service description: Your primary care location in case of acute mental health problems is your local health station. Health stations are open on weekdays 8.00-16.00. Emergency services for adolescents under 16 years of age are provided by the New Children's Hospital (Stenbäckinkatu 9, tel. exchange 09 4711). Medical help line tel. 116 117 (24/7). 24/7 emergency care services for adolescents aged 16-17 are provided by the emergency services of the Haartman and Malmi hospitals. If you are 13-23 years of age and in need of advice or help with substance abuse, mental health or gambling problems, you can contact the Helsinki Youth Station, which is open on weekdays. You can also contact the Youth Station for advice if you are a family member or friend of a young person suffering from substance abuse, gambling or mental health problems. 
Service link title: Health stations
Service link URL: https://www.hel.fi/helsinki/en/socia-health/health/stations/
Service link title: Emergency services
Service link URL: https://www.hel.fi/helsinki/en/socia-health/health/emergency/
Service id: 7697
Service title: Mental Health Service Unit Mieppi
Service name synonyms: low-threshold service
Service headline: Are you concerned about your ability to cope? Is there something troubling you or would you like to talk to someone about your situation in life? We welcome you to Mieppi.
Service description: Our low-threshold Mental Health Service Unit Mieppi offers discussion support for promoting mental well-being. Mieppi serves all residents of Helsinki over the age of 13 and its services are free of charge. The Mieppi service units are located in Haaga, Kalasatama, Myllypuro and Pasila. You can visit any unit, regardless of where you live in Helsinki. Mieppi employs mental health professionals whom you can talk to in person or remotely, depending on your wishes. Contact Mieppi if you have concerns about your life situation or mental health and are looking for someone to talk to. In addition to discussion sessions, Mieppi also offers advice and service guidance. You can also contact us if you are worried about someone you care about. If your mother tongue is not Finnish or Swedish, we can make use of an interpreter. Mieppi services are free of charge. If you need urgent help, please contact the emergency services. Please note that we at Mieppi do not write prescriptions or sick notes.
Service prerequisites: Mieppi's services are intended for adults and young people over 13 in the whole city. 
Service availability: Open Mon-Fri 08-16.
Service link title: Contact form
Service link URL: https://turvalomake.hel.fi/yhteysmieppiin
Service link title: Book an appointment in Maisa 
Service link URL: https://www.maisa.fi/

There are 2 errand services linked to this service:

Errand service type: E-service
Errand service name: Client portal Maisa
Errand service target groups: Individuals
Contact channel type: E-services
Contact channel name: Client portal Maisa
Contact channel availability: Open every day around the clock
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en

Errand service type: For communication
Errand service name: Contact request concerning discussion support
Contact channel type: E-services
Contact channel name: Contact request concerning discussion support
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en
Service id: 8914
Service title: Psychiatric outpatient care
Service headline: In psychiatric outpatient care, there is usually a treatment programme on weekdays according to the individual treatment plan.
Service description: We will prepare the treatment programme with you and your nearest friends and family. Our treatment programmes are based on scientific research data. We offer psychiatric outpatient care in the psychiatric outpatient clinics in Kalasatama, Laakso, Malmi and Vuosaari and at the outpatient care units located in the Aurora Hospital area. The Aurora Hospital area hosts, for example, the Centre for Bipolar Disorder Research and Care, Group Therapy Centre, Psychophysical Physiotherapy Unit, Special Care Outpatient Clinic, Mobile Outpatient Unit, Intensive Outpatient Care Unit and psychiatric day wards. Our services require a doctor's referral.
Service id: 2979
Service title: AA groups in community centres
Service headline: AA groups provide support for staying sober.
Service description: AA groups provide support for staying sober. The services are free for the customers. Groups meet in Betania and Saunabaari. Please visit the Internet pages of these premises for more details. 
Service prerequisites: The activities in community centres are open for all. The service is only for citizens of Helsinki.
Service link title: Contact information (in finnish)
Service link URL: https://www.hel.fi/helsinki/fi/sosiaali-ja-terveyspalvelut/sosiaalinen-tuki-ja-toimeentulo/asukastalot/
Service id: 2980
Service title: Community centre activities
Service headline: Community centres are open to all and they are great places for the residents to spend their time and meet each other.
Service description: Community centres are open to all and they are great places for the residents to spend their time and meet each other. In resident houses, you can have a cup of coffee or even a meal in some. You can also read the day's paper, use a computer and its Internet connection, do arts and crafts or just stop by on your walk. The houses offer various activities for people of all ages. Community centres are a venue for various events, such as flea markets and other recycling events, sing-alongs, workshops, theatre performances and excursions. Meetings of various public and closed groups are also held there. The schedules and events of these groups are presented in the calendar of the centres. The services are free for the customers. Fees can only be charged for renting the premises or for materials and other costs related to the operations. The residents in the area can rent these premises for their own purposes in evenings and on weekends. Workers are present in order to provide the residents with channels to influence others, such as regional forums and the city district newspaper.
Service prerequisites: The activities in community centres are open for all. The service is only for Helsinkians.
Service link title: contact information (in finnish)
Service link URL: https://www.hel.fi/sote/toimipisteet-fi/aakkosittain/asukastoiminta/
Service id: 2981
Service title: IT and Internet services in community centres
Service headline: Community centres are equipped with computers that are reserved for the residents. They have an Internet connection and are also often connected to a printer.
Service description: Community centres are equipped with computers that are reserved for the residents. They have an Internet connection and are also often connected to a printer. Several community centres also provide guidance for using the devices and the different programmes. The services are free for the customers. Fees can only be charged for materials or other costs related to the operations.
Service prerequisites: The activities in community centres are open for all. The service is only for citizens of Helsinki.
Service link title: community centres (in finnish)
Service link URL: https://www.hel.fi/sote/toimipisteet-fi/aakkosittain/asukastoiminta/
Service id: 2982
Service title: Recycling in community centres: flea markets, rummage sales, exchange of goods
Service headline: Residents can sell their things at flea markets, buy from them and, otherwise, recycle their goods.
Service description: Residents can sell their things at flea markets, buy from them and, otherwise, recycle their goods. The services are free for the customers. Having a table at a flea market may be subject to a small fee. Information on the recycling and exchange of goods can be found on the community centre's Internet pages and information on the flea markets and rummage sales from the event calendar of the community centres.
Service prerequisites: The activities in community centres are open for all. The service is only for Helsinkians.
Service link title: contact information (in finnish)
Service link URL: https://www.hel.fi/sote/toimipisteet-fi/aakkosittain/asukastoiminta/
Service id: 2983
Service title: Cafés, buffets and other meal options in community centres
Service headline: You can make coffee or tea in the residet houses. Some of them also serve pastries or other snacks.
Service description: Cafés or buffets are available at following resident houses Betania, Hanna, Saunabaari, Oulunkylän Seurahuone and in Malmi and Pihlajamäki. Payments and opening hours may vary. For more information, visit the website of the premises. In other community centres, the customers can make coffee or tea at their own cost. 
Service prerequisites: The activities the resident houses and local centres are open for all. The service is only for citizens of Helsinki.
Service link title: contact information (in finnish)
Service link URL: https://www.hel.fi/sote/toimipisteet-fi/aakkosittain/asukastoiminta/
Service id: 2984
Service title: Craft clubs in community centres
Service headline: The community centres offer a wide range of possibilities for arts and crafts.
Service description: The community centres offer a wide range of possibilities for arts and crafts. The community centres and local centres provide opportunities for guided wood and metal working, weaving and textile printing, sewing, felting, ceramics and porcelain painting, as well as various shorter courses on different arts and crafts. The services are free for the customers. Fees may be charged for materials or other costs related to the operations. More information on craft clubs can be found on the Internet pages of the premises.
Service prerequisites: The activities in community centres and local centres are open for all. The service is only for citizens of Helsinki.
Service link title: contact information (in finnish)
Service link URL: https://www.hel.fi/sote/toimipisteet-fi/aakkosittain/asukastoiminta/
Service id: 2985
Service title: Exercise services at community centres
Service headline: Many community centres offer the opportunity to participate in guided exercises, although they do not have actual gym equipment.
Service description: Many community centres offer the opportunity to participate in guided exercises, although they do not have actual gym equipment. Exercises usually include Nordic walking or, during the summertime, various exercises outside. Some of the inside premises of the locations are also reserved for sport activities. The services are free for the customers. Fees may only be charged if the group is organised by an outsider party. For more information on exercise groups and other sports opportunities, please visit the Internet pages of the premises.
Service prerequisites: The activities in community centres and are open for all. The service is only for Helsinkians.
Service link title: contact information (in finnish)
Service link URL: https://www.hel.fi/sote/toimipisteet-fi/aakkosittain/asukastoiminta/
Service id: 2986
Service title: Community centre groups for people dealing with mental health issues
Service headline: These groups are low-threshold meeting places for people dealing with mental health issues, who are lonely and in danger of becoming socially excluded.
Service description: These groups are low-threshold meeting places for people dealing with mental health issues, who are lonely and in danger of becoming socially excluded. The purpose is to encourage the residents in the worst situations to participate in the activities, by organising a regular and functional meeting every week. The aim is to integrate the customers into the group on their own terms and in accordance with their wishes, and to provide them with feelings and experiences of success, through working and being together, in order to reinforce their self-confidence. The services are free for the customers. Groups meet in Community Centres in Saunabaari and Malmi. Please visit the Internet pages of the premises for more details.
Service prerequisites: The activities in community centres are open for all. The service is only for Helsinkians.
Service id: 2987
Service title: Multicultural activities in community centres
Service headline: In community centres it is easy for people from different cultures to learn to know each other and learn from each other. 
Service description: The community centres are living rooms and integration places for people living in the area. It is easy for people from different cultures to learn to know each other and learn from each other. The community centres offer immigrants discussion groups, peer support and language and culture studies. Immigrant women are offered guidance, counselling and support for example in job seeking. The services are free for the customers.
Service target groups: Immigrants
Service prerequisites: The activities in community centres and local centres are open for citizens of Helsinki.
Service link title: Immigration unit
Service link URL: https://www.hel.fi/helsinki/en/socia-health/income/support/immigration-unit/
Service id: 2989
Service title: Renting community centres
Service name synonyms: resident houses
Service headline: Local operators can rent premises for free for local resident activities. For regular activities premises are rented on weekday evenings in general.
Service description: Local operators can rent premises for free for local resident activities. For regular activities premises are rented on weekday evenings in general. Free regular turns are rented from Community Centres Lassila, Hanna, Saunabaari, Malmi, Kontula, Vuosaari and Pihlajamäki. The application period is in Autumn and ends on 15 October. Regular turns can be in general applyed by actors whose activities are open for everybody and fee and who promote the well-being in the area. The filled in application is a guarantee for why the premises are rented for the operator in question. In the weekends premises are rented for operators' individual events and for private persons' family occations. Rent is €19,96 per hour. More information at the resident houses' homepages.
Service prerequisites: The activities in community centres and local centres are open for all. The premises are intoxicant and smoke-free. The service is only for citizens of Helsinki.
Service link title: Contact information to resident houses
Service link URL: https://www.hel.fi/helsinki/en/socia-health/socia-support/resident/
Service id: 3412
Service title: Volunteer activities in resident houses
Service headline: Voluntary work is a preventative activity that completes the services, instead of replacing them.
Service description: Voluntary work is a preventative activity that completes the services, instead of replacing them. Voluntary operations are guided by the basic principles of voluntary and friendship work: - with the skills of a common person, unpaid, based on the receiver's needs and managed by professionals. The group accident insurance of the voluntary workers is valid during the voluntary assignment and while travelling to and from the location. The activities are free of charge for the voluntary worker and those receiving help or support through the activities. Orientation discussion with the director of voluntary operations is held, when starting the work - The most suitable activity for you is decided together. - You can take part in the operations whenever you have the time, for example, once a month.contac
Service target groups: Children and Families, Disabled, Elderly people, Immigrants, Youth
Service prerequisites: No special knowledge or skills are required to take part in the activities. The service is only for citizens of Helsinki.
Service link title: contact information (in finnish)
Service link URL: https://www.hel.fi/sote/toimipisteet-fi/aakkosittain/asukastoiminta
Service id: 5239
Service title: Community centres' neighbourhood circle
Service headline: Community centres' neighbourhood circles are local 'second living rooms' that are active within a certain residential area.
Service description: Community centres' neighbourhood circles are local 'second living rooms' that are active within a certain residential area. They are originally designed for the elderly, but cooperation between generations is also possible. Neighbourhood circles meet once a week, in the afternoons. The meetings take place in facilities within the area that are free of charge, such as the library, facilities intended for residents, or club rooms. Visitors are also welcome free of charge to the neighbourhood circle meetings. The intention is primarily to activate those living alone and to offer them something meaningful to do close to home. Peer support and personal relationships decrease the feeling of loneliness. Neighbourhood circles provide the opportunity to get to know others who live nearby, while sipping a cup of coffee. The circles are lead by volunteers in partnership with City of Helsinki. The service is free from charge fro the entrants.
Service target groups: Children and Families, Disabled, Elderly people, Immigrants, Youth
Service prerequisites: Neighbourhood circles are intended for anyone living in Helsinki, who is in need of recreation, who feels alone and needs company, and who can come to the meeting independently.
Service id: 4081
Service title: Information about social and health services
Service headline: You will get information about the social and health care services at all social and health care units.
Service description: You will get information about the social and health care services at all social and health care units. 
Service target groups: Children and Families, Disabled, Elderly people, Immigrants, Youth
Service prerequisites: The information service is intended for residents of Helsinki.
Service id: 5216
Service title: Senior Info advisory service
Service name synonyms: information and service guidance about elderly services
Service headline: The Senior Info tel. 09 3104 4556 Mon-Fri 9-15 gives information and guidance about the elderly services of the City of Helsinki, companies and organisations.
Service description: The Senior Info tel. 09 3104 4556 Mon-Fri 9-15 gives information and guidance about the elderly services of the City of Helsinki, companies and organisations. If the line is busy the Senior Info will call you up on the following weekday, at latest. The price of the call is the same as for an ordinary telephone call. You can also send us an e-mail: seniori.info@hel.fi. Questions concerning a person's private affairs should always be discussed at phone. Contact the Senior Info if you are concerned about your memory or you need help in everyday life, e.g. housing, transportation or running errands. We will discuss with you what kind of support would best benefit you.
Service target groups: Elderly people
Service prerequisites: The service is intended for elderly people who live in Helsinki, and their relatives.
Service link title: Senior services
Service link URL: https://www.hel.fi/en/health-and-social-services/senior-services

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Senior Info advisory service
Errand service target groups: Elderly people
Contact channel type: Telephone
Contact channel name: Call Senior Info
Contact channel availability: Open Mon-Fri 09-15
Contact channel phone number: +358 9 310 44556
Contact channel call charge: mobile call charge / local network charge

Contact channel type: E-mail
Contact channel name: Send email to Senior Info
Contact channel email address: seniori.info@hel.fi

Contact channel type: E-services
Contact channel name: Encrypted email
Contact channel availability: Open every day around the clock
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en

Contact channel type: Chat
Contact channel name: Sotebotti Hester and chat
Contact channel availability: Open Mon-Wed, Fri 09-15, Thu 09-10, Thu 11:30-15
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en
Service id: 5318
Service title: Housing counselling
Service name synonyms: help in housing problems
Service headline: Our housing counselling services are available to assist all Helsinki residents facing housing difficulties.
Service description: You can rely on us for guidance on various housing-related matters, such as applying for housing, navigating rental agreements, or seeking advice if you're unable to make rent payments. It's important to address these challenges proactively to prevent them from becoming overwhelming. You can access our services through chatbot Hester, available Mon-Fri 9.00-15.00 in Finnish and English. Additionally, you can schedule an appointment to meet us in person at any of our locations in Haaga, Kalasatama and Malmi. Chatbot Hester is available 24/7 and can be found in the bottom right corner of the page. Through the chat service, you have the option to remain anonymous or utilise strong authentication for personal matters as well.
Service prerequisites: The service is only for citizens of Helsinki.
Service link title: Contact information
Service link URL: https://www.hel.fi/helsinki/en/socia-health/socia-support/housing-consultation/housing-consultation
Service id: 8965
Service title: Counselling for the unhoused (Housing Support)
Service headline: We offer guidance and support in matters pertaining to homelessness. Our services are available to single individuals, childless couples and mental health rehabilitees aged 18 and above.
Service description: If you have any questions about services for those experiencing homelessness, overnight accommodation options or our supported housing services, feel free to ask us for assistance. Note! To prevent congestion of this advisory service, we kindly request that city employees refrain from using this contact channel.

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Advice for the homeless (Housing support)
Errand service description: You can ask about homeless counselling by phone about arranging housing services for adult homeless, single, childless couples and mental health clients.
Contact channel type: Telephone
Contact channel name: Telephone service for counselling for the unhoused (Housing Support) for clients and partners
Contact channel availability: Open Mon, Wed, Fri 09-11
Contact channel phone number: +358 9 310 22530
Contact channel call charge: mobile call charge / local network charge
Service id: 9000
Service title: Benefit handling counselling
Service headline: Feel free to reach out to us for information and support regarding the application and payment process of supplementary and preventive social assistance, as well as the funeral grant.
Service description: We are here to assist you with inquiries about applying for income support provided by the city and its associated payments. Our services are available over the phone in both Finnish and Swedish.

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Benefit handling counselling
Errand service description: Supplementary and preventive social assistance and death grants.
Errand service target groups: Individuals
Contact channel type: Telephone
Contact channel name: Benefit handling counselling in Finnish
Contact channel availability: Open Mon-Fri 09-12
Contact channel phone number: 09 3105 6257 
Contact channel call charge: toll free

Contact channel type: Telephone
Contact channel name: Benefit handling counselling in Swedish
Contact channel availability: Open Mon-Fri 09-12
Contact channel phone number: 09 3104 4967 
Contact channel call charge: toll free
Service id: 9001
Service title: Integration counselling
Service headline: Our team helps immigrants, refugees, undocumented migrants and victims of human trafficking who reside in Helsinki.
Service description: You can turn to Special Services for Immigrants when you need counselling and support on matters related to integration, immigration and assistance available for undocumented migrants. Whether you require advice or guidance, we are here to assist anyone in need. You can reach us via phone or visit us in person at our Kalasatama location. If necessary, we can arrange for an interpreter to ensure effective communication. Feel free to ask us about a range of topics, including health and social services, initial assessments and the help available specifically for victims of human trafficking. We are committed to providing the information you need to navigate these important areas.
Service target groups: Disabled

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Social services promoting integration
Errand service description: Integration advice gives you advice on issues related to integration, immigration, human trafficking and undocumented services on-site or over the phone.
Errand service target groups: Immigrants
Contact channel type: Telephone
Contact channel name: Telephone counselling for people who have just arrived in Finland and victims of human trafficking
Contact channel availability: Open Mon-Fri 08:15-12, Mon-Fri 13-16
Contact channel phone number: +358 9 310 37577
Contact channel call charge: toll free

Contact channel type: Telephone
Contact channel name: Telephone counselling for undocumented migrants
Contact channel availability: Open Mon-Fri 09-16
Contact channel phone number: +358 9 310 23747
Contact channel call charge: toll free
Service id: 9004
Service title: Guidance from child welfare supervisors
Service headline: We advise you when you are looking for information about the determination of paternity and maternity as well as agreements relating to child custody, living arrangements, visitation rights and maintenance.
Service description: We serve you by telephone and appointment at our office on Vironkatu. The child welfare supervisors provide advice on determining paternity and maternity as well as preparing agreements relating to child custody, living arrangements, visitation rights and maintenance.
Service target groups: Children and Families

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Counseling by the child supervisors
Errand service description: Our advice when you are looking for information on recognition of parentage and agreements on child custody, accommodation, visitation rights and maintenance.
Errand service target groups: Children and Families
Contact channel type: Telephone
Contact channel name: Child welfare supervisors' telephone counselling
Contact channel availability: Open Mon-Fri 09-11, Wed 15:30-18
Contact channel phone number: +358 9 310 43447
Contact channel call charge: toll free
Service id: 9195
Service title: Social counselling for families with children
Service headline: Contact us when you need help with challenges in upbringing, parenting or stress in everyday life.
Service description: Social counselling for families with children advises and helps families with children under the age of 18. You do not have to know what kind of help or support you need. We will work with you to determine which service would best benefit your family and refer you there. The service is voluntary and free of charge. You can contact us in Maisa, using the 'Need help?' online form or by phone. If you send a message via Maisa, we will respond to you within three working days. If we cannot reach you by phone, we will send you a reply in Maisa. You can also send a message using the 'Need help?' online form. We will respond to you within three working days, primarily by phone. You can also call us. Social counselling for families with children is available at tel. +358 9 310 15454 on weekdays from 9.00-12.00. Service in Swedish is available at the same number on Mondays from 9.00-12.00. If a social welfare professional is already helping your family, please contact them first. 

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Social counseling for families with children
Errand service description: We help when you need help with parenting problems, parenting challenges or stressful everyday life.
Errand service target groups: Children and Families
Contact channel type: E-services
Contact channel name: I need help-online form
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en

Contact channel type: E-services
Contact channel name: Maisa online service
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en

Contact channel type: Telephone
Contact channel name: Social counseling telephone service for families with children in Finnish
Contact channel availability: Open Mon-Fri 09-12
Contact channel phone number: +358931015454 
Contact channel call charge: mobile call charge / local network charge

Contact channel type: Telephone
Contact channel name: Social counseling telephone service for families with children in Swedish
Contact channel availability: Open Mon 09-12
Contact channel phone number: +358931015454 
Contact channel call charge: mobile call charge / local network charge