mmakipaa/shs_descriptions huggingface dataset:
Service id: 8948
Service title: Memory coordinator
Service headline: The memory coordinator participates in supporting the functional ability of persons with a memory disorder and in monitoring their condition.
Service description: The memory coordinator will assess your functional ability and memory and update the plan for maintaining your functional ability together with you. We can refer you to services that will support your ability to function. The services of the memory coordinator are intended for people with a memory disorder who live with their loved one. Home care employees attend to memory-related matters of home care customers. We meet our customers at the Geriatric Outpatient Clinic, arrange remote appointments, can call you by phone or visit you at your home.
Service target groups: Elderly people

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Geriatric Outpatient Clinic's telephone service
Errand service target groups: Elderly people
Contact channel type: Telephone
Contact channel name: Geriatric Outpatient Clinic's telephone service
Contact channel availability: Service available Mon-Fri 08-14
Contact channel phone number: +358 9 310 48043
Contact channel call charge: mobile call charge / local network charge
Service id: 8949
Service title: Internal Medicine Outpatient Clinic
Service headline: At the Internal Medicine Outpatient Clinic, we treat patients who need examinations and treatment in various specialities of internal medicine.
Service description: We examine and treat patients with, for example, high blood pressure, inflammatory bowel disease, diabetes, arrhythmia or thyroid illnesses. At the Malmi Internal Medicine Outpatient Clinic, we conduct fundus photography for for people with diabetes in Helsinki. The Internal Medicine Outpatient Clinic employs specialist doctors and nurses in internal medicine. We provide appointment and examination services in the specialities of diabetology, gastroenterology, cardiology and general internal medicine. Our services require a referral, which you can get from your local health station, for example. As our client, you have access to the Maisa e-service. Chief Physician of the Internal Medicine Outpatient Clinic: Kristiina Söderlund Chief Nursing Officer of the Internal Medicine Outpatient Clinic: Nina Ahola
Service target groups: Individuals
Service id: 2805
Service title: Retinal photography for Helsinki residents with diabetes
Service headline: Retinal photography for Helsinki residents with diabetes.
Service description: Retinal photography for Helsinki residents with diabetes. Preparing for the examination Retinal photography does not require any preparations made by you. The photography takes a few minutes, but you should reserve about an hour for the visit. If you are pregnant or allergic to eye drops, please notify the staff before the drops are administered. Examination Drops that expand the pupils will be administered into your eyes. The duration of the effect of the drops varies (several hours). During the photography, you will sit in front of a camera and look towards a target point. A strong flash is used to take the photographs, which will dazzle the eye momentarily. After the examination After the examination, the drops will affect your ability to see for several hours. We do not recommend driving a car after the examination. You can request the results from the treatment unit or through omakanta (kanta.fi).
Service prerequisites: referral is needed The service is only for citizens of Helsinki.
Service additional information: Appointments can be made at tel. 09 3105 5832 Mon - Fri 8 - 10. The appointment time will be mailed to you as a letter.
Service id: 8917
Service title: Temporary or short-term home care
Service headline: You can receive temporary home care if your ability to function becomes temporarily impaired.
Service description: You can be given temporary home care (short-term home care), for example, if you fall ill or are recovering from surgery, or when your functional ability becomes temporarily impaired for some other reason. Temporary home care can be provided for up to two months. The service can include monitoring your condition, wound care and helping with meals and bathing. The number of home visits varies depending on your situation. Temporary home care can be combined with support services, such as a meal service. 
Service target groups: Elderly people

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Senior Info advisory service
Errand service target groups: Elderly people
Contact channel type: Telephone
Contact channel name: Call Senior Info
Contact channel availability: Open Mon-Fri 09-15
Contact channel phone number: +358 9 310 44556
Contact channel call charge: mobile call charge / local network charge

Contact channel type: E-mail
Contact channel name: Send email to Senior Info
Contact channel email address: seniori.info@hel.fi

Contact channel type: E-services
Contact channel name: Encrypted email
Contact channel availability: Open every day around the clock
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en

Contact channel type: Chat
Contact channel name: Sotebotti Hester and chat
Contact channel availability: Open Mon-Wed, Fri 09-15, Thu 09-10, Thu 11:30-15
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en
Service id: 8918
Service title: Mobility agreement
Service headline: We conclude a mobility agreement with regular home care clients in order to support their functional ability and ability to cope at home.
Service description: The mobility agreement encourages you to stay active on a daily basis, which improves your muscular strength and balance. The mobility agreement can include doing everyday chores, exercising, relearning old skills, running errands and participating in hobbies outside your home. You can do the agreed tasks independently, during home care visits and with your loved ones. You can set your own goals. We will make a plan that allows you to keep track of your progress. We will adjust the mobility agreement with you when your functional ability changes. 
Service target groups: Elderly people

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Senior Info advisory service
Errand service target groups: Elderly people
Contact channel type: Telephone
Contact channel name: Call Senior Info
Contact channel availability: Open Mon-Fri 09-15
Contact channel phone number: +358 9 310 44556
Contact channel call charge: mobile call charge / local network charge

Contact channel type: E-mail
Contact channel name: Send email to Senior Info
Contact channel email address: seniori.info@hel.fi

Contact channel type: E-services
Contact channel name: Encrypted email
Contact channel availability: Open every day around the clock
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en

Contact channel type: Chat
Contact channel name: Sotebotti Hester and chat
Contact channel availability: Open Mon-Wed, Fri 09-15, Thu 09-10, Thu 11:30-15
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en
Service id: 3166
Service title: Renovations of apartments, services of the elderly
Service headline: This service is intended for an elderly person, whose apartment or its immediate surroundings include obstacles that make everyday activities difficult.
Service description: This service is intended for an elderly person, whose apartment or its immediate surroundings include obstacles that make everyday activities difficult. The aim is that the customer can live in his or her own apartment for as long as possible. The most usual changes to the apartments include the widening of doors and the removal of thresholds and bathtubs. The service is applied for via the social worker at the customer's own social and local work centre. The price of the renovations is determined, based on the payment ability of the customer. The building contractor of the Social and Healthcare Services' real estate service centre will draft a plan, which is implemented by private service providers.
Service target groups: Elderly people
Service prerequisites: An occupational therapist or a physiotherapist will assess the customer's functional limitations and a social worker will estimate the necessary renovations, based on the customer's abilities and the customer's financial situation, in co-operation with the customer. The service is only for citizens of Helsinki.
Service id: 3168
Service title: Assessing service needs, services for the elderly
Service name synonyms: which services an elderly person needs
Service headline: The assessing of service needs must be done together with the customer and, if necessary, with the customer's relative, close friend or a guardian appointed to the customer.
Service description: The comprehensive assessment of an elderly person's service needs must be done together with the customer and, if necessary, with the customer's relative, close friend or a guardian appointed to the customer. The assessment is carried out by a worker with comprehensive experience and the relevant competence of a social welfare and healthcare professional. When assessing the service needs, the physical, cognitive, mental and social abilities of the elderly person must be assessed comprehensively, with the help of reliable tools. In addition, the accessibility of the surroundings, safety of living and the availability of local services must be assessed. A personal plan is drafted for the customer, which defines the service package necessary for supporting the functional abilities and ensuring good care for the customer. Options are discussed with the elderly person. The assessment of service needs can be requested through the Senior Info's telephone service Mon-Fri 9-15, tel. 09 3104 4556.
Service target groups: Elderly people
Service prerequisites: The service is only for citizens of Helsinki.
Service link title: More about services for the elderly
Service link URL: https://www.hel.fi/helsinki/en/administration/administration/resident/elderly/elderly
Service id: 2962
Service title: Investigation, assessment and placement (SAS)
Service headline: The SAS (investigation, assessment and placement) Office coordinates the City of Helsinki's care pathways.
Service description: The SAS (investigation, assessment and placement) Office coordinates the City of Helsinki's care pathways. The assessments and decisions regarding 24-hour care for the elderly as well as younger patients suffering from multiple illnesses in accordance with the Social Welfare Act are made in the SAS Office. The office is also responsible for organising competitive tendering for purchased 24-hour care services and quality control. In addition to this, the SAS office has care work expertise that can be utilised by other care units. 
Service target groups: Elderly people
Service prerequisites: The service is only for citizens of Helsinki.
Service id: 8664
Service title: Rehabilitative Assessment
Service headline: We assess your ability to function and your need of support if you are e.g. an elderly person who is being discharged from a hospital.
Service description: At the Rehabilitative Assessment Unit we find out what kind of support you will need to be able to live at home, if you are e.g. an elderly person who is being discharged from a hospital or emergency room. The hospital will contact us if they think that you can benefit from having an assessment of your needs made e.g. because of a reduced ability to function. Some of our customers come to us through the city's client guidance. Our clients have not previously used home care services. We work with you in your home on average for 1-4 weeks. Our aim is to assess your ability to function, support your goals and find out what services could support living at home. We work in teams that consist of practical nurses, registered nurses and ergo- and physiotherapists. If necessary, we will consult doctors or other experts within social and health care.
Service id: 3022
Service title: Safety phone
Service headline: Safety phone services support living at home. The safety wristband allows you to contact the nurse day and night.
Service description: Safety phone services support living at home. The safety wristband allows you to contact the nurse day and night. The service includes: - a safety phone and a safety wristband - guidance services and user guidance - securing the technology and equipment maintenance - receipt the alarm calls - visits after alarms by professionals of care field. 
Service prerequisites: The service is only for citizens of Helsinki.
Service availability: Open every day around the clock.
Service additional information: If you are a client within Helsinki home care, please ask about the safety phone via home care. The prices are then based on your income.
Service link title: Palmia safety phone service
Service link URL: https://www.hel.fi/palmia/en/well-being-services/safety-telephone-service/
Service id: 3088
Service title: Remote care
Service name synonyms: Virtual care, virtual nurse
Service headline: Remote care consists of video- and audio-transmitted care service provided by trained healthcare professionals.
Service description: A virtual nurse is there to help you when you need it, monthly, weekly or even daily. In addition to the scheduled visits, you can contact the nurse by calling or, in emergencies, by using your safety wristband. The service includes: - an easy-to-use computer and a pivoting camera - user guidance for the equipment - contact with care professionals in accordance with an agreed-upon schedule 
Service target groups: Elderly people
Service prerequisites: The service is only for citizens of Helsinki.
Service availability: Open every day around the clock.
Service link title: Palvelukeskus Helsinki remote care
Service link URL: https://www.hel.fi/palvelukeskus/en/well-being-services/remote_care/
Service id: 3066
Service title: Housing support services for the homeless
Service headline: The services of housing support are placement assessment work, service centre and social services of assisted housing.
Service description: The services of housing support are placement assessment work, service centre and social services of assisted housing.
Service prerequisites: Homeless Helsinki residents
Service id: 3717
Service title: Rehabilitative residential accommodation of housing support
Service headline: If you are an unhoused individual in Helsinki and in need of support, advice and guidance in securing housing, you have the option to apply for a transitional apartment.
Service description: We offer both in-house supported housing services and services procured from external providers. Our supported housing arrangements are based on rental agreements, providing you with a stable living environment. For further information regarding supported housing, please feel free to reach out to Housing Support. They will be able to provide you with additional details and address any inquiries you may have.
Service prerequisites: Supported housing apartments are intended for over 18-year-olds single people, both male and female, and couples without a home, who need support in regard to their housing and life management skills.

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Advice for the homeless (Housing support)
Errand service description: You can ask about homeless counselling by phone about arranging housing services for adult homeless, single, childless couples and mental health clients.
Contact channel type: Telephone
Contact channel name: Telephone service for counselling for the unhoused (Housing Support) for clients and partners
Contact channel availability: Open Mon, Wed, Fri 09-11
Contact channel phone number: +358 9 310 22530
Contact channel call charge: mobile call charge / local network charge
Service id: 3718
Service title: Housing services for mental health customers, provided by Housing support
Service headline: The housing services for mental health customers are sublease housing, assisted housing, sheltered housing, intensive sheltered housing and family care.
Service description: The housing services for mental health customers are sublease housing, assisted housing, sheltered housing, intensive sheltered housing and family care. Niemikotisäätiö arranges sublease housing. Assisted housing is arranged in the Myllypuro rehabilitation homes of Housing support and in the Oulunkylä, Strömsinlahdenpolku and Etu-Töölö residental homes. The Housing support Eltsu rehabilitation home organises intensive sheltered housing. Assisted housing, sheltered housing and intensive sheltered housing services are purchased from the housing units of different foundations and private service producers, which are selected based on a bidding process. Family care is the city's own service.
Service prerequisites: Becoming a client of the services always requires an SAS decision. The applications are sent to Assessment Manager at Support for the Homeless. After the decision the placement coordinators will contact the clients and direct them to the housing services.
Service link title: Support for housing
Service link URL: https://www.hel.fi/Helsinki/en/socia-health/income/homeless/housing-support/
Service id: 3719
Service title: Rehabilitative residential accommodation of housing support
Service headline: Services arranged for the homeless are rehabilitative residential accommodation, assisted housing and sheltered housing (in Aurora House).
Service description: Services arranged for the homeless are rehabilitative residential accommodation, assisted housing and sheltered housing (in Aurora House). Rehabilitative residential accommodation can take place in an independent small apartment, supported shared apartment or supported home. Assisted housing can take place in either an organisation's small apartment or in a housing unit intended for the homeless with 24/7 support. Assisted housing and sheltered housing in Aurora House are also housing forms where support is available 24/7. The city mainly purchases the services of assisted and sheltered housing from different service providers. An exception to this is the Vanha Viertotie housing unit, which the Housing support services implement as their own services. The Assessment and Placement workgroup is responsible for assessing the homeless person's need for support, enrolling the customers with the housing services in accordance with the Act on Social Care, and the decision-making work for the individual care of customers living in the Housing support housing units, supported homes and the Vanha Viertotie housing unit.
Service prerequisites: Receiving the services always requires an evaluation by a social worker and an SAS decision. The customers are dealt with by the social workers based on a division by their age and alphabetical order of name. The evaluation work on released prisoners has been allocated to three workers. Requirements for accessing the services are homelessness and need for support and care. 
Service link title: Support for housing 
Service link URL: https://www.hel.fi/Helsinki/en/socia-health/income/homeless/housing-support/
Service id: 3720
Service title: Service centre activities of housing support
Service name synonyms: homeless people
Service headline: The operations of the service centre are divided into four parts - reception actions and arranging temporary housing - day centre activities - housing services - assessment, advice and guidance
Service description: The operations of the service centre are divided into four parts - reception actions and arranging temporary housing at any time of day - day centre activities (meals, hygiene, receptions by a social worker and a nurse, doctor's services, etc.) - housing services, with the goal of enabling a more long-term housing solution - active assessment, advice and guidance Day activities - open every day from 7:30 a.m. to 7 p.m. - breakfast from 7:30 a.m. to 9:30 a.m. - lunch from 11 a.m. to 1 p.m. - dinner from 4:30 p.m. to 5:30 p.m. - sauna and laundry room from 7:30 a.m. to 1 p.m. - functional groups on Tuesdays - day activities are intended for the homeless Services of the social worker - service plans and individual treatment plans concerning social services and benefits - service plans and individual treatment plans for the service centre customers - social workers are, mainly, available during office hours Services by the nurses and the doctor - reviewing and monitoring of the health state of the service centre's customers - compiling a treatment or rehabilitation plan - emergency duty reception, preventative work and drug treatment, when necessary - health services are, mainly, available during office hours
Service prerequisites: 18 year old homeless citizens of Helsinki
Service id: 7587
Service title: Crisis accommodation
Service name synonyms: homeless, without accomodarion, where to live
Service headline: If no other housing solution is available, an assessment is made to identify whether the client meets the criteria for receiving temporary housing.
Service description: Temporary housing is a part of the social welfare's housing services. It's based on the Social Welfare Act. Temporary housing is organised for clients who need short term and urgent help with the housing situation. Temporary housing usually lasts between 1 and 3 months. If no other housing solution is available, an assessment is made to identify whether the client meets the criteria for being granted temporary housing. Temporary housing is organised as a purchased service in apartments owned by Luona Oy and Pääkaupunkiseudun turvakoti ry. The City of Helsinki also has apartments for temporary housing at different locations. The temporary housing service is applied for via the local adult social work service units that are operating under social services. A local social instructor or a social worker will assess a client's need for service together with the client and they will draft a proposition for the work group for temporary housing, which meets twice per week. During the period of temporary housing we will look for subleased housing or a permanent rental apartment together with the client. Living in temporary housing is a form of independent living. If the client has a rental debt, we will help to make a payment plan for paying the debt. Temporary housing is not provided for clients suffering from acute substance abuse problems and/or mental health issues. 
Service prerequisites: The clients of temporary housing are also clients of adult social work. The service is free of charge for the client. Temporary housing organised by the city is based on a rental contract and in this case the client must pay rent for the housing. 
Service link title: Homeless services
Service link URL: https://www.hel.fi/helsinki/en/socia-health/income/homeless/
Service id: 4160
Service title: Service centre activities of housing support
Service headline: The service is meant for 18 year old homeless persons.
Service description: Housing emergency duty - open every day from 5 p.m. to 8 a.m. - permitted number of customers max. 60 - 9 beds for women - 43 beds for men - the service is intended for homeless people, without a place to sleep - referral or payment commitment is not required Temporary housing - 9 places for women - 43 places for men - housing services are applied through the service centre's (social councillors and) social worker
Service prerequisites: The service is meant for 18 year old homeless persons.
Service link title: Hietaniemenkatu service centre for homeless
Service link URL: https://www.hel.fi/Helsinki/en/socia-health/income/homeless/hietaniemenkatu/
Service id: 9599
Service title: Applying for temporary housing through the Hietaniemenkatu Service Centre
Service headline: We provide assistance to unhoused individuals in Helsinki in finding temporary housing solutions.
Service description: Temporary housing is specifically intended for individuals with urgent, short-term housing needs, with the ultimate objective of securing a permanent housing arrangement. If you are a client of the Hietaniemenkatu Service Centre, you can apply for temporary housing through our team of social instructors. Temporary housing consists of individual rooms within a cellular unit. Please note that a daily fee for temporary housing is EUR 14.60. Turn to Housing Support Services to obtain more information.

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Counseling for supported housing services
Contact channel type: Telephone
Contact channel name: Housing Support Services (also for partners)
Contact channel availability: Open Mon, Wed, Fri 09-11
Contact channel phone number: 09 310 22530
Contact channel call charge: toll free
Service id: 4161
Service title: Toukolakoti
Service name synonyms: intoxicant-free housing support
Service headline: Toukolakoti offers housing in rooms for one to two people, which are equipped with basic furniture.
Service description: Toukolakoti offers housing in rooms for one to two people, which are equipped with basic furniture. Housing in an individual room is only possible after living in a room for two for a while. The duration of the housing periods are about one year. Toukolakoti supports the customers with living an intoxicant-free and responsible life and helps them to find the outpatient services that best suit their needs. The residents have the opportunity to have personal discussions with the staff of Toukolakoti. Once a week the residents and the employees have a meeting together. One senior instructor and two social care workers work in Toukolakoti. The residents and staff together create the atmosphere in Toukolakoti, which encourages a substance-free life and acceptance. 
Service prerequisites: When moving into Toukolakoti, the resident commits to its rules. Use of intoxicants, failure to return from a holiday or violent behaviour lead to the termination of the residence agreement.
Service id: 3537
Service title: Health care services for the homeless
Service headline: A Helsinki resident without a permanent home can receive health station services and psychiatric outpatient services from the location from where they request them.
Service description: A Helsinki resident without a permanent home can receive health station services and psychiatric outpatient services from the location from where they request them. If a homeless person requires further treatment or examinations, they are referred from the hospital, health station, psychiatric outpatient clinic or emergency service department of the outpatient or inpatient services of the City Hospital based on their month of birth.
Service link title: Health stations
Service link URL: https://www.hel.fi/Helsinki/en/socia-health/health/stations/
Service id: 7471
Service title: Emergency housing
Service headline: Emergency housing refers to short-term accommodations typically lasting one or two nights.
Service description: We provide emergency housing services to single individuals and childless couples residing in Helsinki. These services are available at the Hietaniemenkatu Service Centre's emergency housing service, as well as at the emergency housing facilities on Inarintie and Alppikatu. Emergency housing is intended for short stays, including one night or over the weekend. To access emergency housing, you can contact the Hietaniemenkatu Service Centre by phone or visit us in person at Hietaniemenkatu 5 B. All our emergency housing locations are open 17.00-9.00. The overnight stay is free of charge and includes breakfast. For undocumented migrants, emergency housing services are provided at Inarintie. You can seek assistance by visiting our Special Services for Immigrants Unit at the Kalasatama Health and Well-being Centre on weekdays from 9.00-16.00. If you get lost on your way, the reception desk staff on the first floor is ready to help you. In urgent cases during evenings after 20.00 or weekends, you can contact the Inarintie staff directly to inquire about available beds. The address is Inarintie 8, Helsinki. Furthermore, emergency housing services for Romani people are also available at Inarintie 8, Helsinki. The mobile population can directly visit the Inarintie location between 17.00-9.00 to access emergency housing services.
Service target groups: Individuals
Service prerequisites: The service is intended for citizens of Helsinki.
Service additional information: 

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Emergency housing
Errand service target groups: Immigrants
Contact channel type: Telephone
Contact channel name: Hietaniemenkatu Service Centre's emergency housing telephone service
Contact channel phone number: 09 310 46628
Contact channel call charge: mobile call charge / local network charge

Contact channel type: Telephone
Contact channel name: Special Services for Immigrants Unit, telephone service for undocumented migrants
Contact channel availability: Open Mon-Fri 09-16
Contact channel phone number: 09 310 23747
Contact channel call charge: mobile call charge / local network charge
Service id: 2911
Service title: Social rehabilitation in employment support
Service headline: Social rehabilitation facilitates the integration of the unemployed and those with reduced working abilities into society and the labour market. 
Service description: Employment support facilitates the integration of the unemployed and those with reduced working abilities into society and the labour market. The services provide broad-based networking, guidance, assessment and rehabilitative employment services. Duuri employment services can be sought through the TE Office or income support and social work service points. Rehabilitative work activities and other support services are provided at locations such as the Pakila Work Centre, Uusix-workshops, organisations, and other City departments. Rehabilitative work activities can be sought through Employment Services Centre Duuri, and are preceded by the drawing up of an activation plan. 
Service prerequisites: The service is only for citizens of Helsinki.
Service id: 2915
Service title: Rehabilitative work for prisoners
Service headline: The primary goal of rehabilitative work for prisoners is to support the rehabilitation and successful reintegration into society of individuals committed to a substance- and crime-free lifestyle. This includes a strong focus on preventing re-offending. 
Service description: Rehabilitative work for prisoners encompasses a range of activities designed to address various aspects of rehabilitation and re-entry preparation. It emphasises work placement, substance abuse rehabilitation, housing services, development of housing skills and assistance with debt matters. To apply for rehabilitative work for prisoners, you will need to undergo an interview with a specialised instructor from Suomenlinna Prison and a rehabilitation instructor from the social rehabilitation team. If accepted into the program, you will be placed at Suomenlinna Prison. After an orientation period, you will begin engaging in the actual rehabilitative work activities. These tasks may involve building renovation or similar non-institutional work activities. Social services and support for substance abusers are an integral part of our comprehensive services. Upon your release, employment and social services will continue and your prison work will transition into pay-subsidy employment. Additionally, we are committed to helping you secure suitable housing arrangements after your release to support your successful reintegration. The service is free of charge.
Service prerequisites: Prisoners committed to a substance and crime-free life if they have participated in substance abuse rehabilitation while in prison.
Service additional information: Enquiries tel. 09 3104 6040.

There is one errand service linked to this service:

Errand service type: Providing advice
Errand service name: Rehabilitation instructor's telephone (prison work)
Errand service description: Rehabilitation counsellor's telephone (prison work).
Contact channel type: Telephone
Contact channel name: Rehabilitation instructor's telephone (prison work)
Contact channel availability: Open Mon-Thu 08:15-16
Contact channel phone number: 09 3104 6040
Contact channel call charge: toll free
Service id: 2917
Service title: Work activities at work centres and non-institutional work activity locations
Service headline: In work activities, you contribute according to your abilities and resources, either at dedicated work centres or at non-institutional work activity locations.
Service description: Work activities and employment support activities are specifically tailored to assist Helsinki residents between the ages of 18 and 65 who require specialised assistance in securing employment or participating in work activities to maintain their functional capacity due to a disability, illness or other reasons. You have to receive disability pension or rehabilitation support to access these services. Work activities are conducted at various locations, including City of Helsinki's own work centres, non-institutional work activity locations, and external units selected by the city. Participants in these activities receive a work activity allowance. To apply for work activities, please schedule an appointment at the Social Rehabilitation service point. The service is free of charge to the client. 
Service additional information: Client guidance: Mon-Fri 9-15

There is one errand service linked to this service:

Errand service type: Reserving appointments
Errand service name: Appointment booking number for new clients
Errand service description: Appointment booking number for new clients
Errand service target groups: Disabled
Contact channel type: Telephone
Contact channel name: Appointment booking number for new clients
Contact channel availability: Open Tue, Fri 09-11
Contact channel phone number: +358 9 310 73392 
Contact channel call charge: toll free
Service id: 2937
Service title: Social loans
Service name synonyms: social loan, social credit, restructuring loan, restructuring credit
Service headline: Social lending is designed to assist creditworthy residents of Helsinki with low income who lack access to other forms of loans on reasonable terms for their justified needs.
Service description: The purpose of social lending is to provide financial support to individuals with low income who permanently reside in Helsinki and face challenges in obtaining loans due to factors such as lack of collateral or a poor credit rating. It's important to note that receiving a social loan will not impact your eligibility for social assistance. The primary goal of social lending is to prevent economic marginalisation, over-indebtedness, and promote independent living in your daily life. A social loan can be granted for various needs that contribute to your own or your family's independent well-being. Some reasonable grounds for a social loan include: -Financial balancing -Small home and health care -related purchases (such as a washing machine, glasses or dentures) -Support for employment-related expenses If you are considering applying for a social loan, we encourage you to contact us either by phone or email. During our conversation, we can assess your eligibility and provide further guidance regarding the social loan application process. 
Service target groups: Children and Families, Disabled, Elderly people, Immigrants, Individuals, Youth
Service prerequisites: Social loans are intended for permanent residents of Helsinki who have a low income or limited financial means and who are not eligible for other loans with reasonable terms due to their lack of security or bad credit history, for example. The precondition for granting a social loan (max. 15,000 euros) is that the applicant is able to pay the loan back. All debt and liabilities are taken into consideration in the decision-making process. Social loans are granted for person who have also other income than social assistance. Credit cannot be granted to anyone who has realizable property, a valid debt restructuring payment schedule or a permanent need for social assistance that is not due to recovery proceedings. Social lending is based on legislation. 

There is one errand service linked to this service:

Errand service type: Reserving appointments
Errand service name: Financial and debt counselling
Errand service description: You can book an appointment with us for financial advice and applying for social credit.
Contact channel type: Telephone
Contact channel name: Appointment booking and counselling
Contact channel availability: Open Mon-Tue, Thu-Fri 09-11, Mon-Tue, Thu-Fri 12-14
Contact channel phone number: 09 3104 3929
Contact channel call charge: toll free
Service id: 9615
Service title: Financial and debt counselling
Service headline: Our dedicated financial counselling services offer valuable guidance and advice on debt matters, financial management, and the process of applying for a social loan.
Service description: Our primary objective is to empower you with essential financial management skills, enhance your ability to independently handle your finances, and prevent further indebtedness. We also provide financial counselling when applying for a social loan. We also advise on financial matters after receiving a negative loan decision and in situations where applying for a loan is not justifiable. Our financial and debt counselling services are offered free of charge and specifically tailored to Helsinki residents seeking to improve their everyday financial management skills. By working together with our experienced financial and debt counselling professionals, you can develop a solid foundation for sound financial practices. You can access our financial and debt counselling services by appointment.
Service target groups: Individuals

There is one errand service linked to this service:

Errand service type: Reserving appointments
Errand service name: Financial and debt counselling
Errand service description: You can book an appointment with us for financial advice and applying for social credit.
Contact channel type: Telephone
Contact channel name: Appointment booking and counselling
Contact channel availability: Open Mon-Tue, Thu-Fri 09-11, Mon-Tue, Thu-Fri 12-14
Contact channel phone number: 09 3104 3929
Contact channel call charge: toll free
Service id: 4039
Service title: Social and crisis emergency services
Service headline: Social emergency services help during crisis situations occurring during evenings and weekends.
Service description: Social emergency services help during crisis situations occurring during evenings and weekends. Situations that require immediate actions from the social authorities are part of the duties of social emergency services. The crisis emergency support provides emergency crisis support in sudden crisis situations, such as the sudden death of a close relative, violent situations, severe injury/illness or fire. Acute crisis support is short-term support: there are 1 to 5 customer meetings, crisis support via phone, assessment of further treatment needs and arrangement of further treatment.
Service prerequisites: The service is only for citizens of Helsinki.
Service additional information: Emergency Social Services 24/7 020 696 006 Crisis emergency support 24/7 09 310 44222 
Service link title: Contact information
Service link URL: https://servicemap.hel.fi/unit/31808
Service id: 4045
Service title: Criminal cases and legal representation of young people
Service headline: Supervises the interests of minors during police interrogation and court proceedings.
Service description: Is responsible for the representation of the City's Social Services and Health Care Committee by supervising the best interests of children (Section 24 of the Child Welfare Act) during a child's criminal proceedings by participating in the police interrogations/interviews of minors and the court proceedings of 15 to 17-year-olds. The social workers will evaluate the need for social work and other guidance and advice during all the transitional phases of a child's criminal process and, in this part, coordinate the cooperation between the police, social services, prosecutor's office and the judicial system. 
Service target groups: Children and Families, Youth
Service prerequisites: The service is available only for citizens of Helsinki.
Service id: 4079
Service title: Police social work
Service name synonyms: Crime, victim, police emergency calls, police social work, intimate partner violence, representation of minors in cases involving criminal law
Service headline: The unit for police social work coordinates the cooperation between social services and the police.
Service description: Social workers and nurses employed by the police evaluate the needs for social services and other psychiatric help or treatment for customers whom they meet in police work. They provide psychosocial guidance and information. Every police district employs social workers. In addition, two (2) social workers represent the City of Helsinki Social Services and Health Care Committee in police interrogations and hearings involving minors in order to supervise their interests, as well as in court dealings involving 15- to 17-years-olds. Social workers assess needs for social work and other guidance, and nurses assess needs for treatment, in the various stages of criminal processes. The services are free of charge to customers. 
Service target groups: Children and Families, Disabled, Elderly people, Immigrants, Youth
Service prerequisites: Customers seek the services or are referred to the services by or via the police. The service is only for citizens of Helsinki.
Service id: 3539
Service title: Examinations and treatment of sexually transmitted diseases
Service headline: Sexually transmitted diseases (STDs) are examined and treated at the health stations and at the Venereal Diseases Outpatient Clinic of HUS Skin and Allergy Hospital.
Service description: If you suspect that you have contracted a sexually transmitted disease, complete the sexually transmitted disease symptom checker in Omaolo. If necessary, you will receive laboratory referrals for STD tests. If you cannot use the symptom checker, contact your local health station through the Maisa service or by phone Mon-Fri 8.00-16.00. If you have STD symptoms, you can book an appointment at the Venereal Diseases Outpatient Clinic of Skin and Allergy Hospital. Appointment booking by phone Mon-Fri 8.00-10.00, tel. +358 9 471 86220. Some appointments are also available for booking through the Maisa service. 
Service prerequisites: Service is available only for citizens of Helsinki.
Service availability: Health station in general open Monday - Friday from 8 am to 16 pm. Venereal Diseases Outpatient Clinic of the Skin and Allergy Hospital is on duty Monday - Friday from 8 am to 11 am.
Service link title: Veneral diseases outpatient clinic
Service link URL: https://www.hus.fi/en/patient/hospitals-and-other-units/skin-and-allergy-hospital/venereal-diseases-outpatient-clinic
Service link title: Health station contact information 
Service link URL: https://www.hel.fi/en/health-and-social-services/health-care/health-stations
Service id: 4228
Service title: Anonymous HIV testing
Service headline: As a resident of Helsinki, you are entitled to anonymous HIV testing by contacting your local health station.
Service description: A medical professional at the health station will create an anonymous personal identity code for you for the laboratory sample. You can get the test result from the health station with this anonymous personal identity code. 
Service prerequisites: The service is only for citizens of Helsinki.
Service link title: Health stations contact information
Service link URL: https://www.hel.fi/Helsinki/en/socia-health/health/stations/contact-information/
Service id: 4248
Service title: Epidemiological operations
Service name synonyms: infectious diseases, epidemics, infectious disease, epidemic, communicable diseases, communicable disease, infections
Service headline: The Epidemiological Operations Unit manages epidemics of infectious diseases within the City of Helsinki and offers expert guidance and advice regarding infectious diseases.
Service description: The Epidemiological Operations Unit is responsible for managing epidemics of infectious diseases within the City of Helsinki, as well as providing information and guidance regarding infectious diseases. In cases where necessary, health stations may refer patients to the Epidemiological Operations Unit for further assistance. As part of their duties, the Epidemiological Operations Unit is responsible for monitoring infectious diseases in Helsinki and working in collaboration with the HUS Group and the Finnish Institute for Health and Welfare (THL) to prevent generally hazardous and notifiable diseases. The Epidemiological Operations Unit is also responsible for monitoring patients infected with, or exposed to, generally hazardous diseases under the supervision of a physician responsible for infectious diseases, as required by the Communicable Diseases Act. Furthermore, the Epidemiological Operations Unit collaborates with the Urban Environment Division of the City of Helsinki in investigating food poisoning epidemics, and is responsible for monitoring and managing outbreaks of food poisoning and water-based epidemics. For inquiries related to infectious diseases, the Epidemiological Operations Unit can be reached via telephone at +358 9 310 28570 on weekdays from 8.00-15.30.
Service id: 4477
Service title: Infectious disease information and advice
Service name synonyms: infectious diseases, epidemics, infectious disease, epidemic, communicable diseases, communicable disease, infections
Service headline: Information and advice about infectious diseases is available from local health stations and the telephone health service, tel. 09 310 10023.
Service description: Information and advice about infectious diseases is available from local health stations and the telephone health service, tel. 09 310 10023 / 24 hours a day. For laboratory results related to infectious diseases, please contact your local health station. 
Service prerequisites: The service is only for citizens of Helsinki
Service id: 2890
Service title: Health stations
Service headline: Health stations are the principal units of care for Helsinki residents. As necessary, health stations can refer customers to further examinations and care.
Service description: Health stations provide primary health care services. They are the principal units of care for Helsinki residents. As necessary, health stations can refer customers to further examinations and care. Customers are cared for by teams consisting of a doctor and a nurse. Health stations also provide services by psychiatric nurses and substance abuse workers, as well as emergency services by physiotherapists. Customers are referred to a psychiatric nurse by a nurse or a doctor, who assesses their needs for care.
Service prerequisites: The service is only for citizens of Helsinki.
Service link title: Health station contact information
Service link URL: https://www.hel.fi/Helsinki/en/socia-health/health/stations/
Service link title: Health station e-services
Service link URL: https://www.hel.fi/sote/en/services/electronic