Service id: 2802
Service title: Assistive device services
Service name synonyms: hiring medical aids, medical aid, medical devices, medical instruments
Service headline: We lend assistive devices to Helsinki residents aged 16 and above with impaired functional capacity.
Service description: You can borrow the most common assistive devices without an appointment or referral. The most common assistive devices include - crutches - rollator - basic wheel chair - raised toilet seat - shower chair - sock aid - grabber tool. Your relative, loved one or other interested party can do business on your behalf with your Kela card, official ID or a power of attorney signed by you. Assistive devices that require personal assessment can be borrowed by appointment. They include devices such as active wheelchairs and patient lifts. Most of the assistive devices are ones that have been used previously, which have been cleaned and maintained. You will receive a customised or other personal assistive device, such as a prosthesis, orthopaedic shoes, compression stockings or a wig, on your first visit subject to the doctor's or therapist's discretion. A rehabilitation planner is responsible for personal assistive devices. We will provide guidance on how to use the assistive device. Our services also include assistive device replacement and maintenance. You will receive your assistive device from Konala Assistive Device Services. The service is free of charge.
Service target groups: Disabled, Elderly people
Service prerequisites: The service is only for the residents of Helsinki.
Service availability: Appointment booking and guidance tel. +358 (0)9 3104 7589 Mon-Thu 9.00-15.00, Fri 10.00-15.00 Maintenance tel. +358 (0)9 3104 6837 weekdays 9.00-15.00 Laakso Medical Aid Services: Mon, Tue, Thu, Fri 8.00-16.00 Wed 8.00-18.00.
Service additional information: Medical aid service's new address is Ruosilantie 18, Konala from 16th March 2021.
Service link title: HUS Assistive equipment services
Service link URL: https://www.hus.fi/en/treatments-and-examinations/assistive-equipment-services

There are 2 errand services linked to this service:

Errand service type: Reserving appointments
Errand service name: Appointment booking for assistive device maintenance
Errand service description: Please get in touch with our appointment booking service when your assistive device needs maintenance. You can make an appointment by calling or online.
Contact channel type: E-services
Contact channel name: Online appointment booking for basic maintenance
Contact channel link title: Go to Omaolo
Contact channel link URL: https://www.omaolo.fi/palvelut/terveystarkastus?lang=en

Errand service type: Providing advice
Errand service name: Assistive device services customer service
Errand service description: Contact customer service when you need guidance and advice regarding assistive devices.
Contact channel type: Telephone
Contact channel name: Customer service telephone
Contact channel availability: Open Mon-Tue 08-16, Wed-Thu 09-17, Fri 10-14
Contact channel phone number:  09 310 47589
Contact channel call charge: mobile call charge / local network charge

Contact channel type: E-mail
Contact channel name: Customer service email
Contact channel email address: sote.apuvalinepalvelut@hel.fi