Consumer complaint received 12/29/2017 about Mortgage (Conventional home mortgage) with Seterus, Inc. (NY).
Issue: Struggling to pay mortgage

Complaint: How many more people is this pirate mortgage company defrauding and CFPB will not bring them to justice. Please see how many legal cases only in the last few years against the criminal activity of this horrible pirate mortgage company. Consumer Class Action Lawsuit Against XXXX XXXX XXXX XXXX  is litigating a class action on behalf of property owners who entered into a mortgage loan transaction that was then transferred or sold to, or for which the servicing rights were acquired by, Seterus, Inc. ( Seterus ) and were charged late fees related to payment. The lawsuit, entitled XXXX v. Seterus, Inc. ; XXXX XXXX XXXX XXXX XXXX , XXXX ; XXXX XXXX XXXX XXXX, is currently pending in XXXX XXXX County Superior Court, Case No. XXXX. The lawsuit alleges Seterus engaged in the following unlawful conduct : improperly holding mortgage payments and then charging late fees and failing to timely process mortgage payments and then charging late fees. 
We believe that Seteruss conduct as described above violates California consumer laws. 
XXXX XXXX v. Seterus, Inc., No. XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX, Plaintiff, v. 
SETERUS, INC., et al., Defendants. 
_______________________ OnXX/XX/XXXX, XXXX commenced the present action against XXXX XXXX and Seterus in the XXXX County Superior Court. At the same time, he moved for a preliminary injunction to prevent defendants from moving forward with the foreclosure sale. On XXXX XXXX, the state court judge granted XXXX motion for a preliminary injunction. 

Seterus - Time for Class Action lawsuit people! 
I am willing to join a class action.My situation has been a nightmare. 
They have counted every payment I 've made for the last 4 years as late and they all show on my credit report. I have never had a late payment to them! Never been charged a late fee! I have never had a notice of foreclosure ( which, after 4 years I think I would get? ) Every time I contact them they say they have 30 days to 'investigate. ' That 30 days has turned into 14 months. 
XXXX v. Seterus, Inc. et al Filed : XX/XX/XXXX as XXXX Plaintiff : XXXX XXXX XXXX Defendant : Seterus , Inc. , XXXX XXXX XXXX , XXXX XXXX XXXX XXXX XXXX against Seterus XXXX , Minnesota XX/XX/XXXX 2 comments I have hired a real estate attorney! Seterus foreclosed my home and were illegal in doing so. 
Related : Seterus - Awful citizen Anyone facing foreclosure with them, please contact a real estate attorney! You can get your home BACK or be compensated! They are doing this to so many families. Repeatedly did not respond to my inquiries for modification, repeatedly gave wrong information, and even XXXX up my trial payments ( which I can prove were made timely ). 

Seterus Complaints and Reviews Seterus.com SnapShot Ratings Average Rating : 1.06 out of 5 Based On : 111 Reviews Number Of Comments : 218 Most Recent Complaint Is Seterus a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing Seterus is a nightmare to deal with ... The government needs to shut them down On : XX/XX/XXXX By : XXXX I express mailed a check I received from my insurance company to Seterus for their endorsement. 
Class Action Lawsuit : Seterus Reaped Kickbacks from XXXX XXXX Force-Placed Home Insurance Policies Seterus, one of the countrys largest servicers of home mortgages, has been hit with a class action lawsuit alleging the company has overcharged its customers for mandatory insurance coverage by partnering with one insurance provider, who then kicks back a portion of the purportedly overpriced insurance policies to Seterus. 
On XXXX XXXX, plaintiff XXXX XXXX filed the putative class action in XXXX County Circuit Court against Seterus Inc. and XXXX XXXX Insurance Agency over the alleged kickback scheme. 

They lie to people they defraud them and organized intentional vandalism on their property. Why this deceiving company is above law and refuse to obey our Gov regulation and they also ignore your Institution too. Your Institution must help me to get the operating license of this deriving company expert in lying, defrauding and foreclosed on a top secret close door against act 6/91 PA Foreclosure. This company for family like my family is more dangerous due to their fraudulent tactics than any criminal organization on this planet. American families are losing their property in top secret close door act and this is more criminal than any theorist criminal act. CFPB specifically mention that all clients must get a response from any organization doing business in USA. CFPB is an US Gov. Organization designed to help and protect people from criminal organization specialize in defrauding customers. Was my property is my property and permanent for the next 200 years will be my family 's property and this XXXX XXXX there is nothing he can do to stop this expect pay the {$260000.00} or face criminal charges and {$5.00} mill legal case against this XXXX XXXX and his mother. Around {$260000.00} stolen, damage vandalize private property not part of any mortgage Their legal XXXX adviser XXXX try to cover up but this time will never work. Once I get my property that will be very. With 29 years experience in XXXX, including XXXX XXXX XXXX XXXX ( I will provide the Court if necessary many documents from all over XXXX and some country in XXXX confirming this ) it gives me a clear edge against any XXXX lawyer, in understanding not only the mortgage documents but also the importance of those documents. For this reason I will explain again so the lair from Seterus XXXX can understand before the Gov will shoot them down permanently. understands the vital importance of this document. What is the difference between a mortgage and a Promissory Note? Home buyers sometimes think of the mortgage ( or deed of trust ) as the contract they are signing with the bank to borrow money to purchase a house, but it is the promissory note that contains the promise to repay the amount borrowed. A mortgage note ( also known as a real estate lien note, borrower 's note ) is a promissory note secured by a specified mortgage loan. Mortgage notes are a written promise to repay a specified sum of money plus interest at a specified rate and length of time to fulfill the promise. The mortgage note states the amount of debt and the rate of interest, and obligates the borrower, who signs the note, personally responsible for repayment.

Company response to consumer: Closed with explanation