Consumer complaint received 07/30/2017 about Checking or savings account (Checking account) with SUNTRUST BANKS, INC. (GA).
Issue: Managing an account
Sub-issue: Deposits and withdrawals

Complaint: I am having a bunch of problems with " XXXX, '' my family and " XXXX. '' During my career in the XXXX, I had a hard time. I lost everything after I decided to not to play crazy by running around from base to base about not having a family care plan. After getting out of the XXXX, I lost custody of my children after a lot of false allegations and jealousy from people in the know. Anyway, I have tried to move on to every aspect of my life but, I just can not seem to move on because people seem to want to hold a grudge against me in every way. I only filed two complaints while on XXXX XXXX, One XXXX and One Whistleblower. Just recently in XX/XX/XXXX and XX/XX/XXXX, I have decided to fight for myself. I have never played the victim when in all actuality. I am quite the victim. I have asked for help and to have my request go unanswered. Well, I just want you to know that I have gone to your bank on several occasion to be denied access to my account with a legal driver 's license whether it be a paper or hard-copy from the State of Georiga. One lady who I assumed to be XXXX refused to issue my money on two occasions. I went to banks in XXXX to have them tell me to go to the XXXX side of town or a XXXX Attendant. I have had many many fraud alerts on my debit card issued on my use of it. When there is actual fraud, there is not an alert. The people from the XXXX branch as been entertaining reports about my spending from people who I do not know. And, they continue to call me on the phone about investment opportunity when it is clear that people have been deliberately stealing from me and there are fraudulent issues with my account. I have tried to get online access to my account but, they attendants have refused to send the link to my email address. I do not want to switch banks because I would certainly have the same problem. AND, I WANT SUNTRUST TO KNOW THAT I CAN SPEND MY MONEY ANYWAY THAT I WOULD LIKE. I have been in a bank in XXXX when one teller moved over to another teller to tell her not to issue money to me. Also, I have been in the bank when someone who was standing in line with me tells the teller not to issue money to me. I do not know who is following me. But, I would like Suntrust to report these individuals. These individuals seem to have a relationship with XXXX, DFCS and the XXXX. My concern is that I get this looked at and to have the harassment from these individuals to stop. I only signed a form at the bank at the Suntrust at XXXX XXXX. Also, the people at the Suntrust Banks are not my friends. I do not appreciate them looking me up on XXXX. The people that I have mentioned are XXXX bent on causing me a lifetime of XXXX. I want it to stop. I want just compensations for the unauthorized access to my account, the fraudulent alert, invasion of privacy, harassment, intimidation and false allegations. They seem to want to try to close out cases so that they can continue their illegal activities. I do not believe them because they are really upset that I have gone to get " WHITE '' Attorneys. Please help me. Obama is not the President anymore. Also, tell them to stop calling me.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation