Newsgroup: it.comp.os.win.win2000
Titolo: Problema con aggiornamenti Windows Update

Non riesco più ad aggiornare la mia copia di Win2k Pro ma non ho
nessuna indicazione di errore specifica.
La scritta è sempre la solita:
"Problema: impossibile scaricare e installare gli aggiornamenti a
causa di un problema nel computer in uso"
Un aiuto grazie??

Questo tipo di problema a volte si verifica quando tra il computer da
aggiornare e la rete si frappone un proxy o un firewall.
"Mr.Mix" <ovviamente@non-lo-rendo-pubblico> ha scritto nel messaggio
news:k0dj829ojms2q753c...@4ax.com...


aggiornare e la rete si frappone un proxy o un firewall.
Sono fastweb fibra ma se è per quello ho recentemente reinstallato il
s.o. e aggiornato con successo su WU fino a poco tempo fa con tanto di
firewall e antivirus attivi.
Poi qualche settimana fa più niente, vai a capire se in seguito
dell'installazione di qualche software importante...
La cosa frustrante è non poter in nessun modo risalire all'origine
dell'errore..
Intanto grazie comunque!
ciao

 nessuna indicazione di errore specifica.
[...]
http://support.microsoft.com/kb/906602/en-us
"How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues".
http://support.microsoft.com/kb/822798/it
"Impossibile installare alcuni aggiornamenti o programmi".
http://support.microsoft.com/?kbid=902093
"How to read the Windowsupdate.log file".
http://support.microsoft.com/ph/6527
"Centro di supporto per Windows Update".
Prova eventualmente "Dial-a-fix" (per utenti avanzati):
http://blogs.dotnethell.it/vincent/Post_3426.aspx
Newsgroup Microsoft Windows Update.
Via Web:
http://www.microsoft.com/italy/communities/newsgroups/default.mspx?dg=microsoft.public.it.windowsupdate
Via Newsreader:
news://
msnews.microsoft.com/microsoft.public.it.windowsupdate
Hope this helps.
-- 
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
My home: 
http://mvp.support.microsoft.com/
My Blog:  
http://blogs.dotnethell.it/vincent/

"How to read the Windowsupdate.log file".
Grazie caro Di Russo, ho eseguito e posto l'ultima parte di log
relativo al tentativo fatto ieri:
2006-06-10	10:34:52	 788	318	Agent	***********
Agent: Initializing global settings cache  ***********
2006-06-10	10:34:52	 788	318	Agent	  * WSUS
server: <NULL>
2006-06-10	10:34:52	 788	318	Agent	  * WSUS
status server: <NULL>
2006-06-10	10:34:52	 788	318	Agent	  * Target
group: (Unassigned Computers)
2006-06-10	10:34:52	 788	318	Agent	  * Windows
Update access disabled: No
2006-06-10	10:34:54	 788	318	DnldMgr	Download
manager restoring 0 downloads
2006-06-10	10:34:54	 788	318	AU	###########
AU: Initializing Automatic Updates  ###########
2006-06-10	10:34:54	 788	318	AU	  # AU
disabled through Policy
2006-06-10	10:34:54	 788	318	AU	  # AU is
disabled, not initializing any handlers
Che ne posso concludere???

 2006-06-10 10:34:52 788 318 Agent ***********
[...]
Mi sembra incompleto. Puoi pulire il log, effettuare un nuovo tentativo di
connessione al sito Windows Update e poi postare di nuovo il log?


connessione al sito Windows Update e poi postare di nuovo il log?
Ecco qua:
2006-06-10	15:46:08	1260	4b8	COMAPI	-------------
2006-06-10	15:46:08	1260	4b8	COMAPI	-- START --
COMAPI: Search [ClientId = WindowsUpdate]
2006-06-10	15:46:08	1260	4b8	COMAPI	---------
2006-06-10	15:46:08	1260	4b8	COMAPI	  - Online =
Yes; Ignore download priority = No
2006-06-10	15:46:08	1260	4b8	COMAPI	  - Criteria =
"IsInstalled=0 and IsHidden=1"
2006-06-10	15:46:08	1260	4b8	COMAPI	  - ServiceID
= {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-06-10	15:46:08	1260	4b8	COMAPI	<<-- SUBMITTED
-- COMAPI: Search [ClientId = WindowsUpdate]
2006-06-10	15:46:08	 792	1f8	Agent	*************
2006-06-10	15:46:08	 792	1f8	Agent	** START **
Agent: Finding updates [CallerId = WindowsUpdate]
2006-06-10	15:46:08	 792	1f8	Agent	*********
2006-06-10	15:46:14	 792	1f8	Misc	WARNING:
Failed to find token for SID
S-1-5-21-776561741-1454471165-1801674531-1000 with hr = 800704dd.
2006-06-10	15:46:15	 792	1f8	PT	+++++++++++
PT: Synchronizing server updates  +++++++++++
2006-06-10	15:46:15	 792	1f8	PT	  + ServiceId
= {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-06-10	15:46:22	 792	1f8	Agent	WARNING:
Failed to evaluate Installed rule, updateId =
{ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error = 0x80041017
2006-06-10	15:46:26	 792	1f8	Misc	WARNING:
Failed to find token for SID
S-1-5-21-776561741-1454471165-1801674531-1000 with hr = 800704dd.
2006-06-10	15:46:30	 792	1f8	Misc	WARNING:
Failed to find token for SID
S-1-5-21-776561741-1454471165-1801674531-1000 with hr = 800704dd.
2006-06-10	15:46:33	 792	1f8	Misc	WARNING:
Failed to find token for SID
S-1-5-21-776561741-1454471165-1801674531-1000 with hr = 800704dd.
2006-06-10	15:46:34	 792	1f8	PT	+++++++++++
PT: Synchronizing extended update info  +++++++++++
2006-06-10	15:46:34	 792	1f8	PT	  + ServiceId
= {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-06-10	15:46:34	 792	1f8	Misc	WARNING:
Failed to find token for SID
S-1-5-21-776561741-1454471165-1801674531-1000 with hr = 800704dd.
2006-06-10	15:46:36	 792	1f8	Agent	  * Found 0
updates and 11 categories in search
2006-06-10	15:46:36	 792	1f8	Agent	*********
2006-06-10	15:46:36	 792	1f8	Agent	**  END  **
Agent: Finding updates [CallerId = WindowsUpdate]
2006-06-10	15:46:36	 792	1f8	Agent	*************
2006-06-10	15:46:36	1260	5e8	COMAPI	>>--  RESUMED
-- COMAPI: Search [ClientId = WindowsUpdate]
2006-06-10	15:46:36	1260	5e8	COMAPI	  - Updates
found = 0
2006-06-10	15:46:36	1260	5e8	COMAPI	---------
2006-06-10	15:46:36	1260	5e8	COMAPI	--  END  --
COMAPI: Search [ClientId = WindowsUpdate]
2006-06-10	15:46:36	1260	5e8	COMAPI	-------------
2006-06-10	15:46:36	1260	4b8	COMAPI	-------------
2006-06-10	15:46:36	1260	4b8	COMAPI	-- START --
COMAPI: Search [ClientId = WindowsUpdate]
2006-06-10	15:46:36	1260	4b8	COMAPI	---------
2006-06-10	15:46:36	1260	4b8	COMAPI	  - Online =
No; Ignore download priority = No
2006-06-10	15:46:36	1260	4b8	COMAPI	  - Criteria =
"IsInstalled = 0 and IsHidden = 0"
2006-06-10	15:46:36	1260	4b8	COMAPI	  - ServiceID
= {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-06-10	15:46:36	1260	4b8	COMAPI	<<-- SUBMITTED
-- COMAPI: Search [ClientId = WindowsUpdate]
2006-06-10	15:46:36	 792	1f8	Agent	*************
2006-06-10	15:46:36	 792	1f8	Agent	** START **
Agent: Finding updates [CallerId = WindowsUpdate]
2006-06-10	15:46:36	 792	1f8	Agent	*********
2006-06-10	15:46:40	 792	1f8	Agent	WARNING:
Failed to evaluate Installed rule, updateId =
{ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error = 0x80041017
2006-06-10	15:46:55	 792	1f8	Agent	  * Added
update {879FFB13-1610-4F09-BF93-A7C6A495175E}.107 to search result
2006-06-10	15:46:55	 792	1f8	Agent	  * Added
update {340F2734-ED4B-48F0-90D8-4793EB0F4B38}.106 to search result
2006-06-10	15:46:55	 792	1f8	Agent	  * Added
update {1840A2A4-9253-42D3-AE79-4C03308D7F12}.100 to search result
2006-06-10	15:46:55	 792	1f8	Agent	  * Added
update {D33194B5-F3EA-4907-A956-489AA497566D}.104 to search result
2006-06-10	15:46:55	 792	1f8	Agent	  * Found 4
updates and 11 categories in search
2006-06-10	15:46:55	 792	1f8	Agent	*********
2006-06-10	15:46:55	 792	1f8	Agent	**  END  **
Agent: Finding updates [CallerId = WindowsUpdate]
2006-06-10	15:46:55	 792	1f8	Agent	*************
2006-06-10	15:46:55	 792	1f8	Report	REPORT EVENT:
{E40F52DD-2BAB-4E64-9C0F-F6438ED565DB}	2006-06-10 15:46:36+0200
1	147	101	{00000000-0000-0000-0000-000000000000}	0
0	WindowsUpdate	Success	Software Synchronization	Agent
has finished detecting items.
2006-06-10	15:46:55	1260	5e8	COMAPI	>>--  RESUMED
-- COMAPI: Search [ClientId = WindowsUpdate]
2006-06-10	15:46:55	1260	5e8	COMAPI	  - Updates
found = 4
2006-06-10	15:46:55	1260	5e8	COMAPI	---------
2006-06-10	15:46:55	1260	5e8	COMAPI	--  END  --
COMAPI: Search [ClientId = WindowsUpdate]
2006-06-10	15:46:55	1260	5e8	COMAPI	-------------
2006-06-10	15:47:22	1260	4b8	COMAPI	-------------
2006-06-10	15:47:22	1260	4b8	COMAPI	-- START --
COMAPI: Install [ClientId = WindowsUpdate]
2006-06-10	15:47:22	1260	4b8	COMAPI	---------
2006-06-10	15:47:22	1260	4b8	COMAPI	  - Allow
source prompts: Yes; Forced: No; Force quiet: No
2006-06-10	15:47:22	1260	4b8	COMAPI	  - Updates in
request: 3
2006-06-10	15:47:22	1260	4b8	COMAPI	  - ServiceID
= {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-06-10	15:47:22	1260	4b8	COMAPI	  - Updates to
install = 3
2006-06-10	15:47:22	1260	4b8	COMAPI	<<-- SUBMITTED
-- COMAPI: Install [ClientId = WindowsUpdate]
2006-06-10	15:47:22	 792	1f8	Agent	*************
2006-06-10	15:47:22	 792	1f8	Agent	** START **
Agent: Installing updates [CallerId = WindowsUpdate]
2006-06-10	15:47:22	 792	1f8	Agent	*********
2006-06-10	15:47:22	 792	1f8	Agent	  * Updates to
install = 3
2006-06-10	15:47:22	 792	1f8	Agent	  *   Title =
<NULL>
2006-06-10	15:47:22	 792	1f8	Agent	  *   UpdateId
= {879FFB13-1610-4F09-BF93-A7C6A495175E}.107
2006-06-10	15:47:22	 792	1f8	Agent	  *
Bundles 1 updates:
2006-06-10	15:47:22	 792	1f8	Agent	  *
{2968A1C0-C044-4B21-B3E4-01696F8518ED}.107
2006-06-10	15:47:22	 792	1f8	Agent	  *   Title =
<NULL>
2006-06-10	15:47:22	 792	1f8	Agent	  *   UpdateId
= {340F2734-ED4B-48F0-90D8-4793EB0F4B38}.106
2006-06-10	15:47:22	 792	1f8	Agent	  *
Bundles 1 updates:
2006-06-10	15:47:22	 792	1f8	Agent	  *
{40952B5E-BC6E-4C05-82E3-6192F1481E14}.106
2006-06-10	15:47:22	 792	1f8	Agent	  *   Title =
<NULL>
2006-06-10	15:47:22	 792	1f8	Agent	  *   UpdateId
= {1840A2A4-9253-42D3-AE79-4C03308D7F12}.100
2006-06-10	15:47:22	 792	1f8	Agent	  *
Bundles 2 updates:
2006-06-10	15:47:22	 792	1f8	Agent	  *
{5CB1B9AE-0191-407A-9B05-22AA06D119CD}.100
2006-06-10	15:47:22	 792	1f8	Agent	  *
{080ECF53-21C8-4BCF-B220-C0B626CDFA8D}.100
2006-06-10	15:47:24	 792	1f8	Agent	WARNING:
Failed to evaluate Installed rule, updateId =
{ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error = 0x80041017
2006-06-10	15:47:27	 792	1f8	Service	WARNING:
GetUserTokenFromSessionId failed with hr 0x800704dd
2006-06-10	15:47:27	 792	1f8	Agent	  * WARNING:
Exit code = 0x80240020
2006-06-10	15:47:27	 792	1f8	Agent	*********
2006-06-10	15:47:27	 792	1f8	Agent	**  END  **
Agent: Installing updates [CallerId = WindowsUpdate]
2006-06-10	15:47:27	 792	1f8	Agent	*************
2006-06-10	15:47:27	 792	1f8	Agent	WARNING: WU
client failed installing updates with error 0x80240020
2006-06-10	15:47:27	1260	614	COMAPI	>>--  RESUMED
-- COMAPI: Install [ClientId = WindowsUpdate]
2006-06-10	15:47:27	1260	614	COMAPI	  - Install
call failed
2006-06-10	15:47:27	1260	614	COMAPI	  - Reboot
required = No
2006-06-10	15:47:27	1260	614	COMAPI	  - WARNING:
Exit code = 0x80240FFF; Call error code = 0x80240020
2006-06-10	15:47:27	1260	614	COMAPI	---------
2006-06-10	15:47:27	1260	614	COMAPI	--  END  --
COMAPI: Install [ClientId = WindowsUpdate]
2006-06-10	15:47:27	1260	614	COMAPI	-------------
2006-06-10	15:47:28	1260	4b8	COMAPI	WARNING:
Operation failed due to earlier error, hr=80240020

 Exit code = 0x80240FFF; Call error code = 0x80240020
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=39&ln=en
"When accessing the Update site, you receive the 0x80240020 error."
http://support.microsoft.com/kb/910341


 wrote:
Grazie alle indicazioni trovate negli articoli segnalati ho risolto
introducendo l'obbligo di loggarmi con password all'accensione del
sistema... quindi grazie moltissime per il vostro utilissimo supporto!
:-)
Non capisco solo perché pannello controllo->aggiornamenti automatici
il menu non mi consente di selezionare nessuna delle voci presenti...
mi pare che tutti i servizi riguardanti gli AU siano attivati...ma
potrei sbagliarmi.
Comunque ho effettuato tutti gli aggiornamenti disponibili sul MU,
grazie ancora :)


 grazie ancora :)
YW.
