Newsgroup: it.comp.macintosh
Titolo: Errore 11 con System Info

Tutte le volte che provo a utilizzare Norton System Info, il Mac mi va
in errore 11. Uso un Performa 5260 e MacOs 7.5.5. Qualcuno mi puņ
aiutare?
-- 
  Salvatore Marinaro "Popi"
 Montorio al Vomano - Italia
 
mail...@altavista.net
Think different, live simple

 aiutare?
Non so se ti puo' essere d'aiuto questo articolo:
Power Macintosh: Meaning of Error Type 11 (7/96)
Article Created: 8 August 1994
Article Reviewed/Updated: 02 July 1996
TOPIC
-----------------------------------------------------------
I get an error Type 11 on my Power Macintosh computer when a program
crashes. I never got this error on my 68k based Macintosh computers. Is
this a new error for the Power Macintosh?
DISCUSSION
-------------------------------
A Type 11 error is listed as a hardware exception error. However, As
with all Macintosh Type xx errors, they usually do not identify a
particular software or hardware component error. Type xx errors are more
general in nature.  You may see more Type 11 errors on a Power Macintosh
computer because of problems with the software-based 68k emulator. The
emulator allows the RISC processor to run older Macintosh software. If
the emulator gets corrupted while loading into RAM, then some of the
failures caused by this are reported as Type 11 or Hardware Exception
errors. The emulator can get corrupted by either incompatible software
or faulty hardware.
Troubleshooting Type 11 Errors
------------------------------
When troubleshooting Type 11 errors, always eliminate software problems
first, then check the hardware.To troubleshoot the problem, follow these
steps:
Step 1
------
Upgrade your hard disk drivers and system software to the latest
versions available.
Step 2
-----
Contact the software vendor for compatibility information if the problem
only occurs in one application, and you can reproduce it consistently.
Step 3
------
Turn off all extensions and control panels if the error occurs in an
application that is fully compatible with a Power Macintosh computer.
Check the application again. If the problem goes away, then troubleshoot
your extensions, control panels or fonts. Large numbers of fonts can
cause similar errors, troubleshoot by moving them from the Fonts folder
to another folder. If you still have problems, follow Step 4.
Step 4
------
Perform a clean installation of the system software, then test the
system performance for a few days. If the problems continue,
particularly in the Finder, there may be an issue with your 
Apple or non-Apple hardware.
Step 5
------
Disconnect any external or internal SCSI devices that have been may
added (or exchanged for the original Apple hardware) and continue
testing. Since SCSI device drivers load into memory when the Macintosh
is turned on, they can generate conflicts similar to extension
conflicts. If you are using a non-Apple formatting utility, contact the
vendor of the utility for compatibility information. Removing internal
SCSI devices is best performed by an Apple-authorized service provider.
Step 6
------
Remove any extra third-party RAM and test. This is best performed by an
Apple-authorized service provider. Also verify that you are not using
composite RAM.
Step 7
------
Remove Level 2 Cache RAM, if present, and test. If you continue to get
Type 11 errors using a clean version of the system software without any
third-party hardware attached (including internal or external SCSI
devices, additional RAM, or Level 2 cache RAM), you need to have your
computer serviced by an Apple-authorized service provider.
For additional information about the cause of Type 11 errors, see Tech
Info article, "Power Macintosh: Type 11 & No FPU Errors Technote."
 
-- 
o.ton...@provincia.ps.it

 aiutare?
Che versione di Norton hai?
-- 
------------------------
Massimo Marinai, Pisa
risponde solo a:
mmar...@plus.it

 Che versione di Norton hai?
3.5.3
-- 
  Salvatore Marinaro "Popi"
 Montorio al Vomano - Italia
 
po...@iname.com
Think different, live simple