Newsgroup: it.comp.macintosh
Titolo: ERRORE 11

Come mai ogni volta che cerco di scaricare la posta elettronica (Netscape
Messenger) mi appare un messaggio di questo tipo?
Ho un 7.5.3 e mi appare questo maledetto errore, ho provato ad aumentare la
memoria virtuale ma non c'é stata soluzione, anzi mi appare (aprendo
Netscape Navigator) che non può aprire navigator perché non trova
l'applicazione powerplant...
Sarò grato a chiunque possa darmi una indicazione sul dafarsi.
Stefano
PS Naturalmente ho già provato a reinstallate Navigator

 Stefano
A occhio e croce direi di aggiornare sia il MacOS (quella che ti ritrovi
tra le mani é notoriamente la versione più instabile) e magari anche il
Netscape (che non so di che versione si tratta).
Se hai un PPC passa almeno al MacOS 8.1, altrimenti se non hai una macchina
molto potente potresti accontentarti del 7.6.
Che versione usi di Netscape ? Hai provato ad usare Explorer o iCab ? Hai
valutato la possibilità di usare altri programmi per la posta e tenere solo
il Navigator (non tutto il Communicator) per navigare ?
Ciao ciao
*********************************************************************
Il mio vero indirizzo é 
pu...@intercom.it
, ICQ#20390352
*********************************************************************
La Tariffa Urbana a Tempo diminuisce la liberta' di tutti gli utenti
Internet. Anche la tua.
http://notut.videonet.it/
*********************************************************************

 PS Naturalmente ho già provato a reinstallate Navigator
E ad aggiornare a 7.5.5?
-- 
    zzz...Ghiro...zzz


Il Netscape è della versione 4 , ci stavo pensando anche io ad aggiornare il
system, ma volevo prima capire cosa mi stava succedendo, ed anche che
significa l'errore 11
Colgo l'occasione per ringraziare chi ha avuto la gentilezza di rispondere
al mio post!
Stefano

 significa l'errore 11
Mi dici che macchina usi, quanta RAM installata e quanta a Netscape?
--
"E vi sono quelli che, senza consapevolezza o prudenza, parlano di verità che
non comprendono.
E quelli invece che hanno dentro di sé la verità, ma non la esprimono in
parole.
Nel loro petto lo spirito dimora in armonico silenzio."

 PS Naturalmente ho già provato a reinstallate Navigator
  ------------------------------------------------------------------------
questa la documentazione Apple pubblicata sull'errore 11:
ID=11 Miscellaneous Hardware Exception Error
Article Reviewed/Updated: 02 July 1996
TOPIC
-----------------------------------------------------------
I get an error Type 11 on my Power Macintosh computer when a program crashes.
I never got this error on my 68k based Macintosh computers. Is this a new
error for the Power Macintosh?
DISCUSSION
-------------------------------
A Type 11 error is listed as a hardware exception error. However, As with all
Macintosh Type xx errors, they usually do not identify a particular software
or hardware component error. Type xx errors are more general in nature.  You
may see more Type 11 errors on a Power Macintosh computer because of problems
with the software-based 68k emulator. The emulator allows the RISC processor
to run older Macintosh software. If the emulator gets corrupted while loading
into RAM, then some of the failures caused by this are reported as Type 11 or
Hardware Exception errors. The emulator can get corrupted by either
incompatible software or faulty hardware.
Troubleshooting Type 11 Errors
------------------------------
When troubleshooting Type 11 errors, always eliminate software problems first,
then check the hardware.To troubleshoot the problem, follow these steps:
Step 1
------
Upgrade your hard disk drivers and system software to the latest versions
available.
Step 2
-----
Contact the software vendor for compatibility information if the problem only
occurs in one application, and you can reproduce it consistently.
Step 3
------
Turn off all extensions and control panels if the error occurs in an
application that is fully compatible with a Power Macintosh computer. Check
the application again. If the problem goes away, then troubleshoot your
extensions, control panels or fonts. Large numbers of fonts can cause similar
errors, troubleshoot by moving them from the Fonts folder to another folder.
If you still have problems, follow Step 4.
Step 4
------
Perform a clean installation of the system software, then test the system
performance for a few days. If the problems continue, particularly in the
Finder, there may be an issue with your
Apple or non-Apple hardware.
Step 5
------
Disconnect any external or internal SCSI devices that have been may added (or
exchanged for the original Apple hardware) and continue testing. Since SCSI
device drivers load into memory when the Macintosh is turned on, they can
generate conflicts similar to extension conflicts. If you are using a
non-Apple formatting utility, contact the vendor of the utility for
compatibility information. Removing internal SCSI devices is best performed by
an Apple-authorized service provider.
Step 6
------
Remove any extra third-party RAM and test. This is best performed by an
Apple-authorized service provider. Also verify that you are not using
composite RAM.
Step 7
------
Remove Level 2 Cache RAM, if present, and test. If you continue to get Type 11
errors using a clean version of the system software without any third-party
hardware attached (including internal or external SCSI devices, additional
RAM, or Level 2 cache RAM), you need to have your computer serviced by an
Apple-authorized service provider.
For additional information about the cause of Type 11 errors, see Tech Info
article, "Power Macintosh: Type 11 & No FPU Errors Technote."
This article is one of many available through the
Apple Fax center. For a complete list of available Fax
documents, search the Tech Info Library for Apple Fax
Document Index or call the Apple Fax line at 1-800-
505-0171 and select document number 20000 (Apple Fax -
Document Index - Product Support Literature). The
Apple Fax center is available free of charge 24 hours
a day, 7 days a week.
  ------------------------------------------------------------------------
Article Reviewed/Updated: 02 July 1996
TOPIC
---------------------------------------------------------
This Technote explains some of the causes of "Type 11"
and "No FPU Installed" errors, along with debugging
hints to help you find and fix them. It also focuses
on what you as a programmer can do to prevent such
errors.
DISCUSSION
----------------------------------------------------
Both Type 11 and No FPU Installed errors occur on
Power Macintosh computers, depending on various
factors. Both error messages are the result of
programming errors. The No FPU Installed error usually
means that your program is executing data rather than
instructions. The Type 11 error is any error (such as
a bus error) in native code.
NOTE: In this Technote, I will occasionally mention
third-party products by name. If a third-party product
is mentioned by name, it's meant to be a possible
solution for you to investigate, not a recommendation.
DTS doesn't evaluate third-party tools, nor maintain
complete lists of possible third-party solutions. You
should consult catalogs of development tools such as:
* Macintosh Development Tools & Languages
* the Redgate Macintosh Registry
* the ubiquitous Internet
* the APDA catalog and
* reviews in technical magazines to find a product
that fits your needs.
There are many Web sites on the Internet ?? for
example, Apple's Third-Party Development Products
Database at  lists many Macintosh development tools.
Perhaps you may find an appropriate tool to meet your
development needs in this way.
About "No FPU Installed" Errors
===============================
On a Power Macintosh computer, the error message No
FPU Installed usually means your code has jumped to a
non-code area and is executing garbage. Somewhere in
that data (which is being interpreted as instructions)
is an instruction whose op code begins with the hex
value F. No FPU Installed is equivalent to a Type 10
Error ?? i.e., your program has attempted to execute
an unknown instruction op code starting with the hex
value F.
On a Power Macintosh, No FPU Installed means that some
program has jumped to an area of data and has tried to
execute any data word starting with the hex value F.
The PowerPC chip has floating point support built in,
but that floating-point support is different from the
Motorola 680x0 family floating- point support. The
Motorola 680x0 family uses an external floating-point
unit. (There are also external memory management units
(MMUs) and other specialized coprocessors.) Motorola
680x0 CPUs use instructions starting with hex value F
as instructions for these coprocessors.
680x0 Microprocessor Instructions
---------------------------------
All Motorola 680x0 microprocessors have instructions
consisting of at least one word (the operation word);
some instructions can have up to eleven words (see the
Motorola MC68020 32-bit Microprocessor User's Manual,
Third edition, page 3-1.) The operation word
determines what kind of instruction is to be executed.
For example, the instruction
MOVE.B D1, D2
translates to the hexadecimal value
1401
This instruction starts with the hex value 1. The
instruction
FMOVE.X FP3,-(A7)
translates to
F227 6980
This instruction starts with the hex value F.
F-line Instructions
-------------------
The Motorola 680x0 architecture was originally
designed to support a floating- point coprocessor
chip. This chip, the Floating Point Unit (FPU),
communicates with the CPU via a special set of
instructions called F-line instructions. These
instructions always start with an operation word
beginning with the hex value F.
A program can be compiled to take advantage of the
hardware assistance the FPU provides, and thus yield
faster floating-point calculations than would be
available with SANE (the Standard Apple Numerics
Package). Such programs would have instructions in the
program which start with the hex value F. A program
only using SANE would never have an instruction
starting with the hex value F.
NOTE: Some Macintosh models, such as the Macintosh SE/
30, the Macintosh IIci, and the Macintosh IIfx,
shipped with an FPU coprocessor installed. Other
680x0-based Macintosh computers, such as the Macintosh
IIsi and the Macintosh Color Classic, had an optional
FPU coprocessor. For these machines, it was possible
to purchase an optional card with an FPU coprocessor.
68040 & 68040LC Microprocessors
-------------------------------
With the introduction of the 68040 and 68040LC chips,
things got a bit more complicated. The 68040
microprocessor has most of the 68882 FPU included on
the chip. Not everything in the 68881/68882 FPU is in
the 68040 chip, however ?? just the routines that
Motorola determined were most frequently used. The
rest of the FPU routines are automatically emulated by
software. Because the FPU is "built-in," as it were,
the 68040 chip handles instructions that start with an
operation word beginning with the hex value F by
itself. There is no way to add a coprocessor to a
68040 chip; the instructions are never brought out of
the chip itself.
The 68040LC is a cost-reduced version of the 68040
chip. Savings came about by removing the FPU portion
of the chip. Not only does a 68040LC chip have no FPU,
there is no way to add one.
The Power Macintosh
-------------------
Power Macintosh computers emulate a Motorola 68040LC,
i.e., a machine without FPU support. When you get a
bomb with the message No FPU installed, it means some
instruction has been executed with an operation word
starting with the hex value F, and that your program
is running on a machine without a FPU. This machine
could be one of the following:
* a Macintosh with a 68020 or 68030 microprocessor and
no FPU coprocessor
* a Macintosh with a 68040LC microprocessor (which can
never have a FPU)
* a Macintosh with a PowerPC chip running 68K code in
emulation (since the 68K emulator emulates a 68040LC
microprocessor).
Power Macintosh computers contain very fast floating-
point support as part of the CPU. This floating-point
support is different from the floating-point support
provided by the Motorola 680x0 microprocessors. Inside
Macintosh:PowerPC Numerics, describes Power Macintosh
floating-point support.
Defining a Type 11 Error
========================
A Type 11 error means an illegal interrupt vector on a
680x0 machine. On a Power Macintosh, a Type 11 error
is any exception in native code not handled by one of
the installed exception handlers. On a Power
Macintosh, a Type 11 error can be almost any error
that occurred in native code. Type 11 errors may
include:
* an address error
* a bus error
* an illegal instruction error that occurred in native
code.
The exception handlers installed for native code don't
correctly handle the particular condition which was
raised, and the error is returned back to the System
Error manager via the Mixed Mode manager. The System
Error manager maps all such exceptions to the system
error Type 11 Error.
If you install Macsbug 6.5.2 or later, some Type 11
errors may be reported as a PowerPC unmapped memory
exception. This is equivalent to a bus error, i.e., an
error indicating your program is accessing memory that
doesn't exist.
The Modern Memory Manager was designed to be less
forgiving than the classic (68K) Memory Manager.
Disposing of something twice, disposing of memory that
was never allocated, and other memory handling
problems will often generate a Type 11 error, while on
a 68K machine the problem may go unnoticed.
Programming Mistakes Causing Type 11 Errors
===========================================
The following sections give you examples of
programming mistakes that may cause Type 11 errors.
Example #1: Writing Past the End of an Array
--------------------------------------------
Writing past the end of an array can be a subtle and
difficult-to-find bug. Example #1 shows you why.
;=======================================================
;Begin C Code
;
void IAmGoingToCrash(void)
{
Str27   badArray;
BlockMoveData("\pThis string is too long for this array",
badArray, 39);
}
;
;End C Code
;=======================================================
NOTE: I've made the bug very obvious; it may not be
quite so obvious, however, in your code. In this
example, I've put a string of 39 characters into an
array defined to hold 27 characters. This overwrites
the stack, which contains such useful things as your
return address. On a 68K Mac, this causes a bus error.
On a PowerPC Mac in 68K emulation, this causes a bus
error. On a Power Macintosh in native code, this
causes a Type 11 error.
Example #2: Using a Poorly Initialized Pointer or Handle
--------------------------------------------------------
If your program tries to use an uninitialized or badly
initialized pointer, it can generate a Type 11 error.
Here is what happens in Example #2:
;=======================================================
;Begin C Code
;
Ptr badPointer = (Ptr)-2;
*badPointer = 0;
;
;End C Code
;=======================================================
NOTE: I've made the bug very obvious; it may not be quite so
obvious, however, in your code. In this example, I've created a
pointer to non-existent memory (-2 isn't a valid address) and then
tried to access the memory to which the pointer refers. On a 68K Mac,
this causes a bus error. On a PowerPC Mac in 68K emulation, this
also causes a bus error. On a Power Macintosh in native code, this
causes a Type 11 error.
Other Situations Causing Type 11 Errors
=======================================
The following sections document some of the known bugs in
various products that may cause Type 11 errors.
Color Picker vs Third-Party SCSI Drivers
----------------------------------------
One reproducible problem stems from a known bug in several third-
party SCSI hard disk drivers. The bug causes the Color Picker to crash
when trying to resolve a boot volume alias it makes at startup time.
This problem exists in any system when Color Picker 2.0 or 2.0.1 is
installed and the boot volume is not a removable drive. The
fundamental cause of the problem is that the SCSI driver incorrectly
marks the boot drive as a removable drive during the boot process
and changes it to be properly marked as a fixed device after startup.
To find its code, the Color Picker resolves the boot volume alias it
made during startup. Since the alias passed to the Alias Manager is
for a removable drive, the Alias Manager can't resolve the alias
(since the device is now marked as fixed.) The Color Picker design
did not anticipate the boot volume not being found. This results in a
Type 11 error. The fix is to upgrade your SCSI driver to a later
version.
Calling a Routine That May Move Memory at Interrupt Time
--------------------------------------------------------
The Apple Media Kit, release 1.2, had a problem that could cause
random errors. During a VBL task, AMK was calling SetCCursor.
SetCCursor can possibly move memory. Moving memory during
interrupt time is a very bad idea. The Memory Manager may be in an
unstable state, such as compacting memory, when an interrupt
routine gets called. This can cause a Type 11 error in native code.
A replacement cursor.c file has been provided in the Apple Media
Tool/Programming Environment Runtime folder, and we do have a
replacement Runtime Maker:Codes:Program file for Apple Media
Tool. If you are currently developing titles, replacing these files and
rebuilding your projects will remove the bug.
Not Enough Heap Space
---------------------
There are some situations where having small amounts of memory
available in the system heap may lead to a Type 11 error. As an
example, if the shared library manager can't load a shared library,
you may get a Type 11 error. This can happen when QuickTime tries
to load a decompressor for certain kinds of images.
Writing Past the End of an Array
--------------------------------
In OpenTransport 1.0.5 or earlier, there was a bug in the TCP/IP
control panel code that could corrupt memory if there were more
than 256 zones and a MacIP server was found in a zone past the
256th zone. Under these conditions, the control panel code wrote
past the end of one of its buffers. This bug would manifest itself if the
user opened the select zone dialog and the TCP/IP control panel was
left open long enough for the NBP lookup calls for zones past the
256th zone to complete. This is corrected in OpenTransport 1.0.6 and
later, but is given here as an example of a Type 11 error.
Insufficient Stack Space
------------------------
Heavy use of local variables or recursion may cause your program to
run out of stack space. When this happens, you may have crashes
that are difficult to track down. Increasing your program's stack is
one solution. Whenever you are using a large number of local
variables or recursive routines, you should increase your program's
stack (using the procedure listed in Inside Macintosh: Memory on
page 1-40).
As an extreme example, a faceless background application
(documented in Technical Note PS 2) has only a 2K stack by default.
A 68K application has 24K of stack on most modern machines (8K if
no Color QuickDraw is installed, 32K if A/UX is installed.) You can
use the low memory accessor function LMGetDfltStack to find your
current stack size. Native QuickDraw has several changes in
algorithms that have increased the size of some structures. PowerPC
alignment issues may cause the size of data structures to increase.
Check your compiler documentation for further details.
To help detect collisions between the stack and the heap, a Òstack
snifferÓ VBL task is installed that compares the current ends of the
stack and heap and generates a system error 28 in case of a collision.
Unfortunately, the Thread Manager is forced to disable the stack
sniffer whenever it is installed. (This is because threads can have a
stack in places where the stack sniffer doesn't expect them; if the
stack sniffer is enabled, it would generate a system error 28.) This
means you don't have the same level of protection as you did under
older system software versions without the Thread Manager
installed.
Too Much Recursion in QuickDraw
-------------------------------
Native QuickDraw before version 2.4.1 used a recursive routine to
handle regions. This recursive code could cause your stack to run
into the heap when handling certain region shapes. Version 2.4.1 of
QuickDraw changed to a non-recursive routine which eliminates
this error. (You can detect the version of QuickDraw using the
Gestalt selector Ôqd Ôwhich returns a version.) In general, recursion
on PowerMacs is dangerous unless you have substantial stack space
available; PowerPC stack frames are very large, and putting many of
them on the stack may quickly exhaust available stack.
Interrupts Not Handled by Device Drivers
----------------------------------------
Some Type 11 errors may legitimately be illegal interrupt vector
errors, rather than simply unhandled exceptions in native code. If a
device driver for a NuBus or PCI card does not install an interrupt
service routine, but the card raises an interrupt, you will receive a
Type 11 error. This will happen whether you are running in 68K
code or PowerPC code. The only solution for such a problem is to
update the driver to correctly handle the interrupt issued by the card.
Other Programming Errors
========================
Common programming errors may cause Type 11 or No FPU
Installed errors. These include the same kinds of errors that usually
result in address errors on 680x0-based Macintosh computers. For
example:
* Indexing through an array incorrectly so that your program goes
outside the memory allocated for that array (as demonstrated above).
* Disposing of memory twice
* Disposing of memory that was never allocated
* Calling DisposeHandle on a resource handle (use DisposeResource
instead, to ensure that the Resource Manager doesn't lose handles
behind its back.)
Some Techniques To Help Avoid Type 11 Errors
============================================
The following techniques may help resolve situations that might
lead to Type 11 errors:
* Test your code carefully.
* Install the Debugging Modern Memory Manager, available on the
Tool chest Developer CD. This version of the Modern Memory
Manager has additional checks installed which allow you to track
down and eliminate many memory management bugs.
* Use extensions such as EvenBetterBusError (found on the Tool
chest Developer CD) in conjunction with Macsbug 6.5.2 or later, to
detect use of uninitialized pointers or handles.
* Use third-party testing tools such as QCª by Onyx or MemoryMineª
by Adianta.
IMPORTANT: It goes without saying that good testing before you
release a product will prevent expensive customer support calls later
on.
User-Level Recommendations
--------------------------
Here are some user-level suggestions recommended by Apple for
unexplained Type 11 or No FPU installed errors:
1. Upgrade your hard disk driver(s) to the latest version available.
There are some known problems between SCSI Manager 4.3 and
some SCSI disk drivers. Starting with System 7.5, the SCSI Manager
4.3 is installed on all Macintosh Quadras and Power Macintosh
computers. There are some known programming problems in some
older third-party disk drivers.
2. Upgrade to the latest System Software appropriate for your system.
Several significant bug fixes in system updates should reduce the
number of Type 11 and No FPU Installed errors you encounter.
3. Do a clean install of your System Software. Use the Extensions
Manager control panel to determine if any additional control panels
or extensions are conflicting with your system software.
4. Some Type 11 errors may result from corrupted PRAM.
Unfortunately, most of extended PRAM is undocumented. (See
Inside Macintosh:Operating System Utilites, chapter 7, Parameter
RAM Utilities, for what details are documented.) You can restore
your default PRAM values by holding down Command-Option-P-R
at system startup time, or by using a shareware utility such as
TechTool.
5. Make sure you are not using composite RAM in a Power
Macintosh. Memory specifications are in the developer hardware
notes for each computer.
6. Some users claim that installing the shareware extension
SoftwareFPU cuts down on No FPU Installed problems. This
extension emulates the Motorola FPU (at a considerably slower
speed), thus preventing bombs from software which incorrectly
makes FPU calls. This may alleviate no FPU Installed errors, but it
doesn't address the fundamental problem, namely that some
software is executing unexpected data or making illegal calls to a
non-existent FPU.
7. Upgrade any software you find that causes repeatable errors.
Summary
=======
There are no easy solutions for handling Type 11 Error or No FPU
Installed errors. Only careful debugging and testing can reduce the
number and frequency of these errors. Most problems stem from
common programming errors.
Further Reference
-----------------
* Inside Macintosh, PowerPC System Software, Addison-Wesley
* Inside Macintosh:PowerPC Numerics, Addison-Wesley
* Macsbug Reference and Debugging Guide, Addison-Wesley
* Macsbug Release Notes, part of the distribution of Macsbug
* Motorola MC68020 32-bit Microprocessor User's Manual, Third
edition (available from Motorola)
* PowerPC Microprocessor Family: The Programming Environment
(available from IBM or Motorola)
* Inside Macintosh:Memory, Addison-Wesley
This article provides information about a non-Apple product. Apple
Computer, Inc. is not responsible for its content. Please contact the
vendor for additional information.
The Tech Info Library article titled "Locating Vendor Information"
can help you search for a particular vendor's address and phone
number.
This article is one of many available through the Apple Fax center.
For a complete list of available fax documents, search the Tech Info
Library for Apple Fax Document Index or call the Apple Fax line at 1-
800-505-0171
 and select document number 20000 (Apple Fax -
Document Index - Product Support Literature). The Apple Fax center
is available free of charge 24 hours a day, 7 days a week.
Article Change History:
02 Jul 1996 - Added Fax Doc word
09 Apr 1996 - Removed keyword.
08 Feb 1996 - Added keyword.
Copyright 1995-96, Apple Computer, Inc.
Keywords: kppc,supt,ksts,hts,ktoptil,kfax
==================================================================
This information is from the Apple Technical Information Library.
ArticleID: TECHINFO-0018912
19960724 15:55:27.00
  ------------------------------------------------------------------------
--
SYL
a.
--
andrea carnesecchi   per WWW Coliseum POP DADAnet

 Ho un 7.5.3 e mi appare questo maledetto errore
Per prima cosa aggiorna a 7.5.5.
Poi, se hai un Power Mac, passa al System 8
a presto,
-- 
  M A T T    7 6 9 2
+-==================---------------------------------------------+
|"L'ottimista crede di vivere ne migliore dei  |  ICQ  20824336  |
| mondi possibili, il pessimista sa che é così"| badmac @ 
tin.it
 |

 significa l'errore 11
Se ricordo bene l'errore 11 si ha quando un'applicazione cerca di accedere
ad una zona della memoria che non gli spetta. Cmq da quando ho installato
il MacOS 8.x non ho piů visto errori di questo tipo (solo qualche freeze
ogni tanto ;-)
Se vuoi usare il Netscape solo come Navigator puoi passare alla 4.08; dalla
4.5 esiste solo come Communicator completo. Entrambe sono migliori dalla 4


 PS Naturalmente ho già provato a reinstallate Navigator
Passa a 7.5.5 (update gratuito) o ancora meglio a 7.6 (lo devi comprare).
Il 7.5.3 é forse la release più bacata del MacOS....
Ciao,
Joshua
-- 
----------------------------------------------
Outside of a dog a book is a man's best friend.
Inside of a dog is too dark to read
				Groucho Marx
----------------------------------------------